Outreach Housing Support Worker Homelessness Support Birmingham 12 Month Fixed Term Vacancy Excellent Pay Rate Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: I am currently recruiting for an organisation specialising in support for those who have Homelessness and mental health Support needs their work is certainly well recognised as they continue to expand all over the UK. Having recently expanded upon services within Birmingham they are currently looking for Support Workers to help contribute to the high-quality service they provide to those in need. Could that be you? Vacancy Brief: Our client is seeking an Outreach Housing Support Worker, supporting young people at risk of homelessness on an initial 12-month fixed term contract with the potential for an extension or permanence. This vacancy is full-time, 37.5 hours per week. Working Pattern: Monday Friday 9am 5pm with flexibility to work an occasional late shift. This vacancy is based in Birmingham. Excellent pay rate: candidates will be paid £13.16 PAYE Or £17.00 per hour Umbrella. Salary for this role is £26,229 £27,982 Candidates must have experience of homelessness prevention of young people in independent living. The role is subject to an enhanced DBS covering Child and Adult workforce. A full UK Driver s License and access to a vehicle is preferrable and ideally ULEZ compliant vehicle. Please Note: The role is community based, so the successful candidate will need to support clients out in the community within a central local area. Responsibilities : As an Outreach Housing Support Worker, you will be required to initiate contact with young people via street outreach city wide. Part of your job role will be to support young people to remain in their home or secure alternative suitable accommodation to prevent rough sleeping. In your job role, you will undertake mediation sessions with young people and their excluders to improve relationships and prevent homelessness, incl. initial meetings and family sessions. An important aspect of your job role will be to utilize agreed assessment tools to identify the needs of a young person and their families, so that plans made are shared, evidence based and agreed to by all. In your role as an Outreach Housing Support Worker, you will be required to provide high quality homelessness and housing options to young people, ensuring that their needs are met and their expectations managed. Furthermore, you will need to advise and advocate on issues relating to benefits, accessing specialist support services, housing rights etc. ensuring the young people are fully supported to access such services. Role Experience: Working with young people in the following settings/Types of work Youth Work, Residential or Social Work, Probation, Community Work, Education and Training, Housing. Working with Volunteers/Students is desirable. Delivering frontline triage or assessment service is desirable. Outreach Worker Housing Support Worker Support Worker Floating Support Worker Rough Sleepers Homelessness Housing Homeless Scheme Manager Tenancy Support Worker Tenancy Sustainment Officer Housing Officer Supported Housing Officer Tenancy Support Officer Housing Support Officer Homelessness Prevention Young People Youth Worker Supported Housing Substance Misuse Mental Health Supported Living Housing Jobs Support Worker Vacancies Local Authorities Charities Housing Associations Social Housing Birmingham West Midlands
Jul 16, 2025
Full time
Outreach Housing Support Worker Homelessness Support Birmingham 12 Month Fixed Term Vacancy Excellent Pay Rate Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: I am currently recruiting for an organisation specialising in support for those who have Homelessness and mental health Support needs their work is certainly well recognised as they continue to expand all over the UK. Having recently expanded upon services within Birmingham they are currently looking for Support Workers to help contribute to the high-quality service they provide to those in need. Could that be you? Vacancy Brief: Our client is seeking an Outreach Housing Support Worker, supporting young people at risk of homelessness on an initial 12-month fixed term contract with the potential for an extension or permanence. This vacancy is full-time, 37.5 hours per week. Working Pattern: Monday Friday 9am 5pm with flexibility to work an occasional late shift. This vacancy is based in Birmingham. Excellent pay rate: candidates will be paid £13.16 PAYE Or £17.00 per hour Umbrella. Salary for this role is £26,229 £27,982 Candidates must have experience of homelessness prevention of young people in independent living. The role is subject to an enhanced DBS covering Child and Adult workforce. A full UK Driver s License and access to a vehicle is preferrable and ideally ULEZ compliant vehicle. Please Note: The role is community based, so the successful candidate will need to support clients out in the community within a central local area. Responsibilities : As an Outreach Housing Support Worker, you will be required to initiate contact with young people via street outreach city wide. Part of your job role will be to support young people to remain in their home or secure alternative suitable accommodation to prevent rough sleeping. In your job role, you will undertake mediation sessions with young people and their excluders to improve relationships and prevent homelessness, incl. initial meetings and family sessions. An important aspect of your job role will be to utilize agreed assessment tools to identify the needs of a young person and their families, so that plans made are shared, evidence based and agreed to by all. In your role as an Outreach Housing Support Worker, you will be required to provide high quality homelessness and housing options to young people, ensuring that their needs are met and their expectations managed. Furthermore, you will need to advise and advocate on issues relating to benefits, accessing specialist support services, housing rights etc. ensuring the young people are fully supported to access such services. Role Experience: Working with young people in the following settings/Types of work Youth Work, Residential or Social Work, Probation, Community Work, Education and Training, Housing. Working with Volunteers/Students is desirable. Delivering frontline triage or assessment service is desirable. Outreach Worker Housing Support Worker Support Worker Floating Support Worker Rough Sleepers Homelessness Housing Homeless Scheme Manager Tenancy Support Worker Tenancy Sustainment Officer Housing Officer Supported Housing Officer Tenancy Support Officer Housing Support Officer Homelessness Prevention Young People Youth Worker Supported Housing Substance Misuse Mental Health Supported Living Housing Jobs Support Worker Vacancies Local Authorities Charities Housing Associations Social Housing Birmingham West Midlands
Looking for an exciting opportunity as an PA/Office Manager? Our client, a dynamic property business based in Edinburgh, is seeking a talented individual to join their team. As the Office Manager/PA, you will play a key role in ensuring the smooth running of the office and providing comprehensive administrative support to the Managing Director. This is a fantastic chance to work in a fast-paced environment and make a real impact on the success of the organisation. Why join our client's team? Work for a growing and reputable property letting business. Be part of a supportive and collaborative team. Opportunity to make a real impact and contribute to the success of the organisation. Our client will pay £30,000 per annum Hours of work are Monday-Friday, 9am-5pm What you'll be doing: Overseeing day-to-day office operations, including managing supplies, equipment, and facilities Keeping the office environment organised, professional, and productive Coordinating with vendors and service providers for office maintenance and supplies Managing office budgets, expenses, and petty cash Providing comprehensive administrative support to the Managing Director Scheduling and coordinating meetings, appointments, and travel arrangements Handling correspondence, reports, presentations, and other documents Maintaining and updating office records, databases, and filing systems Assisting with tenant and landlord communications and resolving any issues Supporting the property process, including advertising properties, arranging viewings, and preparing tenancy agreements Ensuring compliance with property letting laws and regulations Maintaining accurate and up-to-date records of licences and legal documents Assisting with basic bookkeeping tasks and financial reporting Supporting HR functions, including recruitment, on boarding, and staff training What you'll bring: Proven experience as an Office Manager, Personal Assistant, or in a similar administrative role Knowledge of property letting processes and legal requirements is highly desirable Excellent organisational and multitasking skills with a keen eye for detail Strong written and verbal communication skills Proficiency in Microsoft Office Suite and office management software Ability to handle confidential information with discretion Strong problem-solving skills and the ability to work independently Basic understanding of financial and bookkeeping principles If you're an organised and detail-oriented individual with a passion for providing exceptional administrative support, then we want to hear from you! Apply now to join our client's team as their Office Manager/PA. This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. To apply, please send your CV and cover letter to . Only shortlisted candidates will be contacted. We look forward to reviewing your application. If you are currently registered with Office Angels and interested in this role please contact your consultant directly by email Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 16, 2025
Full time
Looking for an exciting opportunity as an PA/Office Manager? Our client, a dynamic property business based in Edinburgh, is seeking a talented individual to join their team. As the Office Manager/PA, you will play a key role in ensuring the smooth running of the office and providing comprehensive administrative support to the Managing Director. This is a fantastic chance to work in a fast-paced environment and make a real impact on the success of the organisation. Why join our client's team? Work for a growing and reputable property letting business. Be part of a supportive and collaborative team. Opportunity to make a real impact and contribute to the success of the organisation. Our client will pay £30,000 per annum Hours of work are Monday-Friday, 9am-5pm What you'll be doing: Overseeing day-to-day office operations, including managing supplies, equipment, and facilities Keeping the office environment organised, professional, and productive Coordinating with vendors and service providers for office maintenance and supplies Managing office budgets, expenses, and petty cash Providing comprehensive administrative support to the Managing Director Scheduling and coordinating meetings, appointments, and travel arrangements Handling correspondence, reports, presentations, and other documents Maintaining and updating office records, databases, and filing systems Assisting with tenant and landlord communications and resolving any issues Supporting the property process, including advertising properties, arranging viewings, and preparing tenancy agreements Ensuring compliance with property letting laws and regulations Maintaining accurate and up-to-date records of licences and legal documents Assisting with basic bookkeeping tasks and financial reporting Supporting HR functions, including recruitment, on boarding, and staff training What you'll bring: Proven experience as an Office Manager, Personal Assistant, or in a similar administrative role Knowledge of property letting processes and legal requirements is highly desirable Excellent organisational and multitasking skills with a keen eye for detail Strong written and verbal communication skills Proficiency in Microsoft Office Suite and office management software Ability to handle confidential information with discretion Strong problem-solving skills and the ability to work independently Basic understanding of financial and bookkeeping principles If you're an organised and detail-oriented individual with a passion for providing exceptional administrative support, then we want to hear from you! Apply now to join our client's team as their Office Manager/PA. This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. To apply, please send your CV and cover letter to . Only shortlisted candidates will be contacted. We look forward to reviewing your application. If you are currently registered with Office Angels and interested in this role please contact your consultant directly by email Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Salary: Grade 5 - £37,181 per annum pro rata Contract: Fixed term from June 2025 end of December 2027 Hours: Part time 30 per week Location: Newcastle/South Tyneside Closing date: Monday 21st July 2025 at 11.30 pm Please note that the role is being advertised as Housing Team Leader but an appointment the job title will be Team Leader. Do you have proven experience of day-to-day staff and service management, including casework support and supervision? Then join Shelter as a Team Leader and you could soon be playing an important role at the heart of our North East Hub. About the role The role of Team Leader is essential to the day-to-day management of the Hub and, in particular, to support and oversee the new Housing First Service for South Tyneside. Ensuring we deliver a high quality service, we will rely on you to lead and supervise the staff and volunteer team to deliver support to up to 14 people at a time in line with the Homeless Link Housing First Principles. Supporting the Hub s strategic lead and management team to deliver our strategy locally will be important too, using local data, activism and representations to decision makers to bring about positive change for the people of the North East. You will do all you can to ensure we provide an excellent quality service that meets the needs of those who need our help and that everyone has access to a safe and affordable home. About you You will need experience of working with people experiencing exclusion and multiple disadvantage and in a multi-disciplinary context with partners, community groups and other agencies. You have demonstrable experience of staff and service management, casework support, risk management, supervision and safeguarding, as well as delivering and managing support projects and/or contracts. If you have experience of Housing First and mobilising contracts this would be an advantage but is not essential. Benefits In return we offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time colleagues), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. About the team Shelter North East has been supporting people in the region for over 25 years and provides advice over 12 local authorities. We are made up of an advice team, legal team as well as support services which include Housing First and DIY skills service, as well as an administration team. National staff based in the hub include a Community Fundraiser and Community Organiser, Lived Experience Officer and Business Development Manager. We aim to bring about systemic change through our work with clients, training for our partners and volunteers and using evidence to bring about housing procedural and policy changes for people in the North East. Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. How to apply Please click Apply for Job on the advert. You are required to fill in an application form with responses to the following four points in the About you section of the job description of no more than 950 characters each. Please provide specific examples following the STAR format. The points will be labelled Knowledge and Experience points 1, 2, 3 and 4 on the form. • Experience of day-to-day staff and service management, including casework support, managing risk, safeguarding and supervision. • Experience and knowledge of delivering and managing support contracts/projects. • Experience of working with people experiencing multiple disadvantage. • Experience of working in a multi-disciplinary context with partners, community groups and other agencies.
Jul 16, 2025
Full time
Salary: Grade 5 - £37,181 per annum pro rata Contract: Fixed term from June 2025 end of December 2027 Hours: Part time 30 per week Location: Newcastle/South Tyneside Closing date: Monday 21st July 2025 at 11.30 pm Please note that the role is being advertised as Housing Team Leader but an appointment the job title will be Team Leader. Do you have proven experience of day-to-day staff and service management, including casework support and supervision? Then join Shelter as a Team Leader and you could soon be playing an important role at the heart of our North East Hub. About the role The role of Team Leader is essential to the day-to-day management of the Hub and, in particular, to support and oversee the new Housing First Service for South Tyneside. Ensuring we deliver a high quality service, we will rely on you to lead and supervise the staff and volunteer team to deliver support to up to 14 people at a time in line with the Homeless Link Housing First Principles. Supporting the Hub s strategic lead and management team to deliver our strategy locally will be important too, using local data, activism and representations to decision makers to bring about positive change for the people of the North East. You will do all you can to ensure we provide an excellent quality service that meets the needs of those who need our help and that everyone has access to a safe and affordable home. About you You will need experience of working with people experiencing exclusion and multiple disadvantage and in a multi-disciplinary context with partners, community groups and other agencies. You have demonstrable experience of staff and service management, casework support, risk management, supervision and safeguarding, as well as delivering and managing support projects and/or contracts. If you have experience of Housing First and mobilising contracts this would be an advantage but is not essential. Benefits In return we offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time colleagues), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. About the team Shelter North East has been supporting people in the region for over 25 years and provides advice over 12 local authorities. We are made up of an advice team, legal team as well as support services which include Housing First and DIY skills service, as well as an administration team. National staff based in the hub include a Community Fundraiser and Community Organiser, Lived Experience Officer and Business Development Manager. We aim to bring about systemic change through our work with clients, training for our partners and volunteers and using evidence to bring about housing procedural and policy changes for people in the North East. Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. How to apply Please click Apply for Job on the advert. You are required to fill in an application form with responses to the following four points in the About you section of the job description of no more than 950 characters each. Please provide specific examples following the STAR format. The points will be labelled Knowledge and Experience points 1, 2, 3 and 4 on the form. • Experience of day-to-day staff and service management, including casework support, managing risk, safeguarding and supervision. • Experience and knowledge of delivering and managing support contracts/projects. • Experience of working with people experiencing multiple disadvantage. • Experience of working in a multi-disciplinary context with partners, community groups and other agencies.
A property company in Glasgow Client Details A very successful property firm Description Manage the lettings portfolio, including advertising properties, arranging viewings, and processing applications. Negotiate and prepare tenancy agreements in line with legal requirements. Maintain strong relationships with landlords and tenants, addressing queries and resolving issues promptly. Ensure rent collection is timely and handle arrears recovery when necessary. Conduct regular property inspections and coordinate repairs and maintenance. Stay up-to-date with lettings legislation, including deposit protection schemes, health and safety regulations, and tenancy laws. Lead, train, and supervise lettings staff to ensure high standards of service. Prepare reports on portfolio performance, market trends, and tenancy renewals. Work closely with other departments such as sales and property management to deliver a seamless customer experience. Profile Proven experience in lettings or property management. Strong knowledge of lettings law and property regulations. Excellent communication and negotiation skills. Ability to manage multiple priorities and work under pressure. Proficient in property management software and Microsoft Office. Leadership and team management experience is a plus. Professional qualifications in property management or related fields are advantageous. Job Offer A competitive salary and great environment Home Based with loads of flexibility
Jul 16, 2025
Full time
A property company in Glasgow Client Details A very successful property firm Description Manage the lettings portfolio, including advertising properties, arranging viewings, and processing applications. Negotiate and prepare tenancy agreements in line with legal requirements. Maintain strong relationships with landlords and tenants, addressing queries and resolving issues promptly. Ensure rent collection is timely and handle arrears recovery when necessary. Conduct regular property inspections and coordinate repairs and maintenance. Stay up-to-date with lettings legislation, including deposit protection schemes, health and safety regulations, and tenancy laws. Lead, train, and supervise lettings staff to ensure high standards of service. Prepare reports on portfolio performance, market trends, and tenancy renewals. Work closely with other departments such as sales and property management to deliver a seamless customer experience. Profile Proven experience in lettings or property management. Strong knowledge of lettings law and property regulations. Excellent communication and negotiation skills. Ability to manage multiple priorities and work under pressure. Proficient in property management software and Microsoft Office. Leadership and team management experience is a plus. Professional qualifications in property management or related fields are advantageous. Job Offer A competitive salary and great environment Home Based with loads of flexibility
Specialist Contracts & Operations Lead Location: Writtle House, Colindale, London, NW9 5HA Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 48.96 per hour Job Ref: OR8558 Responsibilities Manage and motivate your team to deliver exceptional housing management services to our residents. Oversee individual team members and be responsible for staff development through training, one-to-ones, annual appraisals, objective setting, and addressing performance issues. Deliver a customer-focused, compliant, value-for-money service that embraces business culture, legislation, and best practices. Ensure compliance with all relevant policies and procedures and provide leadership and direction to your team. Drive performance by achieving targets while maintaining a strong customer focus and fostering an inclusive organization. Consider residents' vulnerabilities, tailoring services to meet their needs and provide appropriate support. Produce performance reports for clients, committees, and other interested parties as required. Identify priority areas for action and develop, oversee, and deliver outcomes for priority neighborhood plans. Strive to improve and increase resident engagement. Deputize for the Director of Specialist & Landlord Partnering at key strategic partnership meetings. Attend resident meetings when required, which may occur outside of normal working hours. Ensure lone working guidance is followed by your teams. Conduct quality assurance checks to ensure compliance with contractual/service standards, policies, and procedures. Monitor demand and manage your teams' resources flexibly to ensure essential services are delivered. Ensure compliance with Risk Hub actions, tenancy fraud, and gas capping procedures. Respond to residents' inquiries, complaints, MPs, and Cllr inquiries promptly. Maintain an effective contract management framework, including systems for validation. Foster strong working relationships with the client, general manager, and repairs contractor. Ensure strong governance across all contractual obligations and have strong budget and finance management controls. Person Specification, Skills & Qualifications Excellent communicator with the ability to understand, interpret, and explain complex information. Strong analytical skills and ability to produce management reports. Good negotiating and influencing skills essential for successful collaboration with internal and external stakeholders. Strong decision-maker who takes ownership and responsibility for outcomes. Excellent written and verbal communication skills, with experience in stakeholder management and relationship building. Self-motivated, able to work under pressure, meet tight deadlines, and resolve unexpected issues. Ability to handle crisis situations focusing on the needs of residents and the business. Experience in monitoring and managing contracts within the Social Housing Sector/PFI sector. In-depth knowledge and understanding of relevant legislation and policy frameworks. Extensive experience in negotiation to achieve business benefits and results. Flexible to meet customer and business needs, including evening and weekend work. Provide out-of-hours telephone support, advice, and instructions, or attend major incidents on site. Work from other office locations when required. Lead, motivate, and develop multi-skilled teams. Excellent IT literacy. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed. About this facility:
Jul 16, 2025
Contractor
Specialist Contracts & Operations Lead Location: Writtle House, Colindale, London, NW9 5HA Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 48.96 per hour Job Ref: OR8558 Responsibilities Manage and motivate your team to deliver exceptional housing management services to our residents. Oversee individual team members and be responsible for staff development through training, one-to-ones, annual appraisals, objective setting, and addressing performance issues. Deliver a customer-focused, compliant, value-for-money service that embraces business culture, legislation, and best practices. Ensure compliance with all relevant policies and procedures and provide leadership and direction to your team. Drive performance by achieving targets while maintaining a strong customer focus and fostering an inclusive organization. Consider residents' vulnerabilities, tailoring services to meet their needs and provide appropriate support. Produce performance reports for clients, committees, and other interested parties as required. Identify priority areas for action and develop, oversee, and deliver outcomes for priority neighborhood plans. Strive to improve and increase resident engagement. Deputize for the Director of Specialist & Landlord Partnering at key strategic partnership meetings. Attend resident meetings when required, which may occur outside of normal working hours. Ensure lone working guidance is followed by your teams. Conduct quality assurance checks to ensure compliance with contractual/service standards, policies, and procedures. Monitor demand and manage your teams' resources flexibly to ensure essential services are delivered. Ensure compliance with Risk Hub actions, tenancy fraud, and gas capping procedures. Respond to residents' inquiries, complaints, MPs, and Cllr inquiries promptly. Maintain an effective contract management framework, including systems for validation. Foster strong working relationships with the client, general manager, and repairs contractor. Ensure strong governance across all contractual obligations and have strong budget and finance management controls. Person Specification, Skills & Qualifications Excellent communicator with the ability to understand, interpret, and explain complex information. Strong analytical skills and ability to produce management reports. Good negotiating and influencing skills essential for successful collaboration with internal and external stakeholders. Strong decision-maker who takes ownership and responsibility for outcomes. Excellent written and verbal communication skills, with experience in stakeholder management and relationship building. Self-motivated, able to work under pressure, meet tight deadlines, and resolve unexpected issues. Ability to handle crisis situations focusing on the needs of residents and the business. Experience in monitoring and managing contracts within the Social Housing Sector/PFI sector. In-depth knowledge and understanding of relevant legislation and policy frameworks. Extensive experience in negotiation to achieve business benefits and results. Flexible to meet customer and business needs, including evening and weekend work. Provide out-of-hours telephone support, advice, and instructions, or attend major incidents on site. Work from other office locations when required. Lead, motivate, and develop multi-skilled teams. Excellent IT literacy. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed. About this facility:
BDS are currently working with a leading housing association to recruit a Supported Housing Advisor to provide a housing management service within one of their sheltered services for the over 55s in the Harlow area. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears Act promptly on complaints regarding anti-social behaviour, escalating where needed. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Experience working collaboratively with external agencies to support tenants' needs Hours: 25 per week Monday to Friday Pay: Circa 18.11ph PAYE This is a fantastic opportunity to work directly with a leading housing association. This is a temp ongoing position to start ASAP! Please note; this role requires a full enhanced DBS Certificate dated in the previous 12 months. Apply now for immediate consideration!
Jul 16, 2025
Full time
BDS are currently working with a leading housing association to recruit a Supported Housing Advisor to provide a housing management service within one of their sheltered services for the over 55s in the Harlow area. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears Act promptly on complaints regarding anti-social behaviour, escalating where needed. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Experience working collaboratively with external agencies to support tenants' needs Hours: 25 per week Monday to Friday Pay: Circa 18.11ph PAYE This is a fantastic opportunity to work directly with a leading housing association. This is a temp ongoing position to start ASAP! Please note; this role requires a full enhanced DBS Certificate dated in the previous 12 months. Apply now for immediate consideration!
Student Cribs are the largest provider of second and third year housing in the UK. To date, Student Cribs has over 1000 properties (over 4,900 beds) in 24 cities. Student Cribs finds, buys, refurbishes, lets, and manages high quality student houses and flats on behalf of its investors. The whole process is managed in-house to ensure high brand standards across the portfolio with a focus on customer service and tenant enjoyment. We have a significant amount of investment to fuel future fast growth, which will enable Student Cribs to continue to be the primary national brand giving second and third year students a safe, reliable, and exciting choice when renting their first home. We are looking for a skilled and experienced Portfolio Administrator to join our team! - Leading on the tenancy lifecycle, working with Tenants and Guarantors to complete document validation, right to rent checks, and contract signing. - Ensuring replacement tenancies run smoothly from start to finish. - Own the lettings season for your region. - Conduct weekly tenancy audits and reporting on KPIs daily. - Maintain updated contract templates in line with legislative changes in the sector. - Maintain updated processes and work to improve processes in line with business needs. - Assisting with Handover desk-based jobs, owning the move in process to ensure all tenants enter properties correctly. - Management of Regional inbox - flagging emails to city Portfolio Manager, escalating emails as required and forwarding emails to correct departments if required. Monitoring of key data points, presenting them to Region Portfolio Manager in agreed schedule. Inspections, internal FRAs, triage calls, condition and cleanliness ratings, available beds to let, contracted beds, council inspections etc. - Complete allocated triage with WhatsApp video calls for general issues (WIFI, access/key issues, tripped electric). - Management of the council tax process, validation of Council Tax Exemption, confirmation of non-student status and liability, uploading required information to relevant council and handling of any council tax bill in a timely manner to avoid fines. - Provide administrative support for all areas of compliance including gas and electrical safety, water management, asbestos, lifts, and fire safety. Arranging access where required and joint attendance of Maintenance Operative if required. - Program internal risk assessments on time, appropriate certification is loaded onto the IT systems and remedial actions are raised as issues. - Program internal inspection on time, reports loaded onto the IT systems and remedial actions are raised as issues. - Assist with the HMO license applications preparation, downloading of certificates, floorplans and risk assessments. - Program any council inspections or visits with the Portfolio Managers, Maintenance Operative or Compliance Officer as required. - Uploading documents and assets to the system. Inventories, floorplans, new noncompliance assets, warranties etc. - Assist with business needs during peak times as needed Compliance Tasks - Completing and paying for the HMO application. This includes any queries, inspections, pre-inspections and resolutions of any license conditions. - Attending any ANUK or Fire Service inspection, with Compliance Officers if required, ensuring all standards are met and documentation provided. Pre-inspecting if any concerns. - Liaising with the Compliance Officers on any challenges or quotes to bring the property to the required compliant standard. - Monitoring of any weekly or monthly fire alarm inspections to ensure completed via the Maintenance Operative. - Assist with any investigation into a Health and Safety incident. Liaising with tenants as required, collection of evidence, implementation of any new procedures. - Attending block audits with Compliance Officers to ensure knowledge of all block compliance and health and safety risks. Experience & Skills - Self-motivation - you stay up to date on legislative changes and are proactive about raising any issues through your management structure. - Do it right, do it once - you consistently operate at pace with high levels of accuracy and attention to detail, self-correcting as you go. - Communication comes naturally - you will work with a variety of stakeholders in this role, your ability to communicate verbally and in writing is a key strength. - Comfortable driving - you will be pushing forward a variety of different tasks at any one time. You can manage changing priorities, your own time and multiple projects. - People matter - you thrive on building relationships with your internal stakeholders and are keen to support your region's portfolio compliance from all aspects. Further Details - Location: London - Discretionary performance-based bonus of up to 25% - Hours: 9:00am - 18:00pm, Monday to Friday with the ability to work some weekends where required (especially during mid-June and mid-August) - Company phone & laptop provided - Full UK driving license desired, but not essential
Jul 16, 2025
Full time
Student Cribs are the largest provider of second and third year housing in the UK. To date, Student Cribs has over 1000 properties (over 4,900 beds) in 24 cities. Student Cribs finds, buys, refurbishes, lets, and manages high quality student houses and flats on behalf of its investors. The whole process is managed in-house to ensure high brand standards across the portfolio with a focus on customer service and tenant enjoyment. We have a significant amount of investment to fuel future fast growth, which will enable Student Cribs to continue to be the primary national brand giving second and third year students a safe, reliable, and exciting choice when renting their first home. We are looking for a skilled and experienced Portfolio Administrator to join our team! - Leading on the tenancy lifecycle, working with Tenants and Guarantors to complete document validation, right to rent checks, and contract signing. - Ensuring replacement tenancies run smoothly from start to finish. - Own the lettings season for your region. - Conduct weekly tenancy audits and reporting on KPIs daily. - Maintain updated contract templates in line with legislative changes in the sector. - Maintain updated processes and work to improve processes in line with business needs. - Assisting with Handover desk-based jobs, owning the move in process to ensure all tenants enter properties correctly. - Management of Regional inbox - flagging emails to city Portfolio Manager, escalating emails as required and forwarding emails to correct departments if required. Monitoring of key data points, presenting them to Region Portfolio Manager in agreed schedule. Inspections, internal FRAs, triage calls, condition and cleanliness ratings, available beds to let, contracted beds, council inspections etc. - Complete allocated triage with WhatsApp video calls for general issues (WIFI, access/key issues, tripped electric). - Management of the council tax process, validation of Council Tax Exemption, confirmation of non-student status and liability, uploading required information to relevant council and handling of any council tax bill in a timely manner to avoid fines. - Provide administrative support for all areas of compliance including gas and electrical safety, water management, asbestos, lifts, and fire safety. Arranging access where required and joint attendance of Maintenance Operative if required. - Program internal risk assessments on time, appropriate certification is loaded onto the IT systems and remedial actions are raised as issues. - Program internal inspection on time, reports loaded onto the IT systems and remedial actions are raised as issues. - Assist with the HMO license applications preparation, downloading of certificates, floorplans and risk assessments. - Program any council inspections or visits with the Portfolio Managers, Maintenance Operative or Compliance Officer as required. - Uploading documents and assets to the system. Inventories, floorplans, new noncompliance assets, warranties etc. - Assist with business needs during peak times as needed Compliance Tasks - Completing and paying for the HMO application. This includes any queries, inspections, pre-inspections and resolutions of any license conditions. - Attending any ANUK or Fire Service inspection, with Compliance Officers if required, ensuring all standards are met and documentation provided. Pre-inspecting if any concerns. - Liaising with the Compliance Officers on any challenges or quotes to bring the property to the required compliant standard. - Monitoring of any weekly or monthly fire alarm inspections to ensure completed via the Maintenance Operative. - Assist with any investigation into a Health and Safety incident. Liaising with tenants as required, collection of evidence, implementation of any new procedures. - Attending block audits with Compliance Officers to ensure knowledge of all block compliance and health and safety risks. Experience & Skills - Self-motivation - you stay up to date on legislative changes and are proactive about raising any issues through your management structure. - Do it right, do it once - you consistently operate at pace with high levels of accuracy and attention to detail, self-correcting as you go. - Communication comes naturally - you will work with a variety of stakeholders in this role, your ability to communicate verbally and in writing is a key strength. - Comfortable driving - you will be pushing forward a variety of different tasks at any one time. You can manage changing priorities, your own time and multiple projects. - People matter - you thrive on building relationships with your internal stakeholders and are keen to support your region's portfolio compliance from all aspects. Further Details - Location: London - Discretionary performance-based bonus of up to 25% - Hours: 9:00am - 18:00pm, Monday to Friday with the ability to work some weekends where required (especially during mid-June and mid-August) - Company phone & laptop provided - Full UK driving license desired, but not essential
A property company in Glasgow Client Details A very successful property firm Description Manage the lettings portfolio, including advertising properties, arranging viewings, and processing applications. Negotiate and prepare tenancy agreements in line with legal requirements. Maintain strong relationships with landlords and tenants, addressing queries and resolving issues promptly. Ensure rent collection is timely and handle arrears recovery when necessary. Conduct regular property inspections and coordinate repairs and maintenance. Stay up-to-date with lettings legislation, including deposit protection schemes, health and safety regulations, and tenancy laws. Lead, train, and supervise lettings staff to ensure high standards of service. Prepare reports on portfolio performance, market trends, and tenancy renewals. Work closely with other departments such as sales and property management to deliver a seamless customer experience. Profile Proven experience in lettings or property management. Strong knowledge of lettings law and property regulations. Excellent communication and negotiation skills. Ability to manage multiple priorities and work under pressure. Proficient in property management software and Microsoft Office. Leadership and team management experience is a plus. Professional qualifications in property management or related fields are advantageous. Job Offer A competitive salary and great environment Home Based with loads of flexibility
Jul 16, 2025
Full time
A property company in Glasgow Client Details A very successful property firm Description Manage the lettings portfolio, including advertising properties, arranging viewings, and processing applications. Negotiate and prepare tenancy agreements in line with legal requirements. Maintain strong relationships with landlords and tenants, addressing queries and resolving issues promptly. Ensure rent collection is timely and handle arrears recovery when necessary. Conduct regular property inspections and coordinate repairs and maintenance. Stay up-to-date with lettings legislation, including deposit protection schemes, health and safety regulations, and tenancy laws. Lead, train, and supervise lettings staff to ensure high standards of service. Prepare reports on portfolio performance, market trends, and tenancy renewals. Work closely with other departments such as sales and property management to deliver a seamless customer experience. Profile Proven experience in lettings or property management. Strong knowledge of lettings law and property regulations. Excellent communication and negotiation skills. Ability to manage multiple priorities and work under pressure. Proficient in property management software and Microsoft Office. Leadership and team management experience is a plus. Professional qualifications in property management or related fields are advantageous. Job Offer A competitive salary and great environment Home Based with loads of flexibility
Key details Location: Jamaica Street, Edinburgh Department: Lettings Hours per week: 37.5 hours, Monday to Friday, 09:00-17:30 Key requirements Full, clean driving license Proficient in the use of IT systems including MS Word, Excel & Outlook Experienced in a customer service role Confident in administrative tasks What we offer Lettings in Focus: Career Growth, Challenges & Rewards About the role The aim of the Edinburgh Letting's Team is to ensure an exceptional customer experience is provided to all our potential and actual customers. You will work closely with your colleagues to ensure the team delivers a best-in-class experience and support Rettie in achieving a market-leading position. As a Portfolio Administrator, you will provide administrative support to two Portfolio Managers, helping improve the performance of assets under management by delivering excellent client service. You will also carry out general administrative tasks as directed by the Associate Director of Lettings to support the department effectively. You will collaborate with colleagues and support Portfolio Managers in building strong client relationships by ensuring exceptional customer service. Competencies Customer Focus Communication Collaboration Problem Solving & Innovation Planning & Organising Positive Mindset How to apply About you Key responsibilities Managing Administration - Supporting Portfolio Managers in all aspects of lettings and management processes. First point of contact for inbound calls and inquiries. Manage viewings and overflow appointments effectively. Oversee keys management and access authorization. Conduct detailed tenancy referencing and due diligence. Prepare and serve tenancy documentation accurately. Administer safety testing diligently. Manage financial processes, including rent and deposit collection, working with the accounts team. Process contractor invoices promptly in collaboration with the accounts team. Administer all HMO licensing matters, including applications and renewals. Prepare check-in and check-out reports. Manage utility notifications and process void period costs accurately, collaborating with the accounts team. Maintaining Company and Operational Standards - Ensure standards are met and adopt a proactive learning approach. Follow and comply with all company policies and procedures. Take responsibility for personal development and continuous learning. Support and reinforce the values of the Rettie brand through professional behavior. Attend all required compliance and training sessions.
Jul 16, 2025
Full time
Key details Location: Jamaica Street, Edinburgh Department: Lettings Hours per week: 37.5 hours, Monday to Friday, 09:00-17:30 Key requirements Full, clean driving license Proficient in the use of IT systems including MS Word, Excel & Outlook Experienced in a customer service role Confident in administrative tasks What we offer Lettings in Focus: Career Growth, Challenges & Rewards About the role The aim of the Edinburgh Letting's Team is to ensure an exceptional customer experience is provided to all our potential and actual customers. You will work closely with your colleagues to ensure the team delivers a best-in-class experience and support Rettie in achieving a market-leading position. As a Portfolio Administrator, you will provide administrative support to two Portfolio Managers, helping improve the performance of assets under management by delivering excellent client service. You will also carry out general administrative tasks as directed by the Associate Director of Lettings to support the department effectively. You will collaborate with colleagues and support Portfolio Managers in building strong client relationships by ensuring exceptional customer service. Competencies Customer Focus Communication Collaboration Problem Solving & Innovation Planning & Organising Positive Mindset How to apply About you Key responsibilities Managing Administration - Supporting Portfolio Managers in all aspects of lettings and management processes. First point of contact for inbound calls and inquiries. Manage viewings and overflow appointments effectively. Oversee keys management and access authorization. Conduct detailed tenancy referencing and due diligence. Prepare and serve tenancy documentation accurately. Administer safety testing diligently. Manage financial processes, including rent and deposit collection, working with the accounts team. Process contractor invoices promptly in collaboration with the accounts team. Administer all HMO licensing matters, including applications and renewals. Prepare check-in and check-out reports. Manage utility notifications and process void period costs accurately, collaborating with the accounts team. Maintaining Company and Operational Standards - Ensure standards are met and adopt a proactive learning approach. Follow and comply with all company policies and procedures. Take responsibility for personal development and continuous learning. Support and reinforce the values of the Rettie brand through professional behavior. Attend all required compliance and training sessions.
Fixed term contract until end of February 2026 Your typical day could start with a welcome visit to new tenants who ve just moved in, before you go to a Residents Association meeting to hear residents concerns around their tenancy or local issues on their estate. Then you might be inspecting your estates with a colleague from Repairs or Estates Services, before heading across to meet a vulnerable resident who needs your help. As a Neighbourhood Manager, you ll work in your designated neighbourhood with a requirement to work from the Brent office. You ll be the face of Peabody and no one day is the same. You ll be at the heart of your Peabody community, playing a crucial role supporting the practical needs and wellbeing of residents and ensuring community safety. You ll actively work with residents in the management of their home and neighbourhoods, developing and improving Peabody s service to them and ensuring we take full account of their needs. Your role covers all aspects of housing management everything from estate, scheme and property inspections to identifying issues and capturing feedback to continuously improve our services and customer satisfaction. You re a people person who likes to get things done. You ll enjoy working collaboratively with other teams and you re first rate at building meaningful relationships across the business to enable you to find creative solutions to issues. If you re creative in your problem solving, energised by supporting your residents and, like us, committed to helping people flourish, we want to hear from you. This is a fixed term contract, covering maternity leave, until end of February 2026. To be successful in this role, you re: experienced within a customer facing role, preferably within housing management and ideally within the social housing sector knowledgeable in tenancy and leasehold management and enforcement, with experience of safeguarding resilient with a positive, flexible, compassionate and can-do approach organised with the ability to self-manage a diverse and varied caseload, prioritising work effectively be prepared to undertake a level 3 qualification in Housing Management if not already held. This role will require a basic DBS check. Here are just a few of the benefits of working at Peabody: Flexible and hybrid working 30 days' annual leave, plus bank holidays Up to 10% pension contribution, matched 1:1 Two additional paid volunteering days each year Flexible benefits scheme, including options for healthcare, dental care, and more Closing date: 15th July 2025 at midnight. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer
Jul 16, 2025
Contractor
Fixed term contract until end of February 2026 Your typical day could start with a welcome visit to new tenants who ve just moved in, before you go to a Residents Association meeting to hear residents concerns around their tenancy or local issues on their estate. Then you might be inspecting your estates with a colleague from Repairs or Estates Services, before heading across to meet a vulnerable resident who needs your help. As a Neighbourhood Manager, you ll work in your designated neighbourhood with a requirement to work from the Brent office. You ll be the face of Peabody and no one day is the same. You ll be at the heart of your Peabody community, playing a crucial role supporting the practical needs and wellbeing of residents and ensuring community safety. You ll actively work with residents in the management of their home and neighbourhoods, developing and improving Peabody s service to them and ensuring we take full account of their needs. Your role covers all aspects of housing management everything from estate, scheme and property inspections to identifying issues and capturing feedback to continuously improve our services and customer satisfaction. You re a people person who likes to get things done. You ll enjoy working collaboratively with other teams and you re first rate at building meaningful relationships across the business to enable you to find creative solutions to issues. If you re creative in your problem solving, energised by supporting your residents and, like us, committed to helping people flourish, we want to hear from you. This is a fixed term contract, covering maternity leave, until end of February 2026. To be successful in this role, you re: experienced within a customer facing role, preferably within housing management and ideally within the social housing sector knowledgeable in tenancy and leasehold management and enforcement, with experience of safeguarding resilient with a positive, flexible, compassionate and can-do approach organised with the ability to self-manage a diverse and varied caseload, prioritising work effectively be prepared to undertake a level 3 qualification in Housing Management if not already held. This role will require a basic DBS check. Here are just a few of the benefits of working at Peabody: Flexible and hybrid working 30 days' annual leave, plus bank holidays Up to 10% pension contribution, matched 1:1 Two additional paid volunteering days each year Flexible benefits scheme, including options for healthcare, dental care, and more Closing date: 15th July 2025 at midnight. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer
Social network you want to login/join with: col-narrow-left Client: Cluttons Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: fd92b7be4992 Job Views: 3 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: The role Provide administrative support to the Property Managers in the portfolio team across circa 300 tenancies. The Portfolio Lettings Administrator involves providing a wide range of support functions for the team, including liaising with the team to progress tenancies, dealing with renewals, speaking to landlords and tenants as well as dealing with a third parties Requirements Draw up tenancy agreements, contracts, and relevant Lettings Administration Maintain the computerised property records system Build relationships with landlords and tenants Raise invoices as required Be a first approver for service partner invoices and disputing/investigating these where required Provide general administrative support to managers and team Book EPC's, EICR's, check-in inventories, gas safety's and cleans as necessary Complete 'right to rent' checks Carry out referencing checks on tenants Prepare section 21, 8, 48 notices with prescribed information for review by property manager as and when required Deliver excellent customer service and communication Build trusted relationships with colleagues, clients, tenants and service partners Seek opportunities to increase revenue for the department and spotting any cross-selling opportunities that will benefit the company as a whole Requirements Must have some property management experience in a similar role Excellent interpersonal skills, with the ability to communicate effectively and maintain appropriate professional boundaries Ability to prioritise workload and work effectively in a high-pressured environment Ability to deal with difficult situations Ability to work under pressure A proficiency in the use of MS Office including Outlook, Word, and Excel Strong team ethic, with the proven ability to work effectively and collaboratively within a team or independently with individuals at all levels Working on own initiative without close supervision and as part of a team Working flexibly in responding to the varying demands of the role in order to achieve agreed outcomes Hybrid working - to give you the flexibility you need Holidays: 25 days increasing in line with length of service to a maximum of 30 days Enhanced auto enrolment pension scheme - to help you save for the future Life assurance - to protect your loved ones should the worst happen Interest free season ticket loans Cycle to work scheme - discounted bicycles Flu and eye care vouchers - to keep you healthy Employee Assistance Programme - 24/7 health & wellbeing support Remote GP app - to give you and your family access to medical experts quickly Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below: Purchasing up to 5 days additional holiday Discounted gym membership Discounted private medical insurance Discounted critical health insurance and more We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don't have all the skills we have asked for - we will support you with the development you need.
Jul 16, 2025
Full time
Social network you want to login/join with: col-narrow-left Client: Cluttons Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: fd92b7be4992 Job Views: 3 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: The role Provide administrative support to the Property Managers in the portfolio team across circa 300 tenancies. The Portfolio Lettings Administrator involves providing a wide range of support functions for the team, including liaising with the team to progress tenancies, dealing with renewals, speaking to landlords and tenants as well as dealing with a third parties Requirements Draw up tenancy agreements, contracts, and relevant Lettings Administration Maintain the computerised property records system Build relationships with landlords and tenants Raise invoices as required Be a first approver for service partner invoices and disputing/investigating these where required Provide general administrative support to managers and team Book EPC's, EICR's, check-in inventories, gas safety's and cleans as necessary Complete 'right to rent' checks Carry out referencing checks on tenants Prepare section 21, 8, 48 notices with prescribed information for review by property manager as and when required Deliver excellent customer service and communication Build trusted relationships with colleagues, clients, tenants and service partners Seek opportunities to increase revenue for the department and spotting any cross-selling opportunities that will benefit the company as a whole Requirements Must have some property management experience in a similar role Excellent interpersonal skills, with the ability to communicate effectively and maintain appropriate professional boundaries Ability to prioritise workload and work effectively in a high-pressured environment Ability to deal with difficult situations Ability to work under pressure A proficiency in the use of MS Office including Outlook, Word, and Excel Strong team ethic, with the proven ability to work effectively and collaboratively within a team or independently with individuals at all levels Working on own initiative without close supervision and as part of a team Working flexibly in responding to the varying demands of the role in order to achieve agreed outcomes Hybrid working - to give you the flexibility you need Holidays: 25 days increasing in line with length of service to a maximum of 30 days Enhanced auto enrolment pension scheme - to help you save for the future Life assurance - to protect your loved ones should the worst happen Interest free season ticket loans Cycle to work scheme - discounted bicycles Flu and eye care vouchers - to keep you healthy Employee Assistance Programme - 24/7 health & wellbeing support Remote GP app - to give you and your family access to medical experts quickly Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below: Purchasing up to 5 days additional holiday Discounted gym membership Discounted private medical insurance Discounted critical health insurance and more We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don't have all the skills we have asked for - we will support you with the development you need.
Property Manager You should be working within Residential Property Management and if you also possess Block Management experience this would be extremely favourable in terms of remuneration. Basic salary to £30,000 to £35,000 and up to £50,000 if you also possess Block Management experience. Primarily, the successful individual will be dealing with all maintenance based issues on a particular portfolio of fully managed properties. Property Manager The Role: Ensuring gas safety checks are up to date Ensuring electrical safety checks are up to date Arranging inventories, check in and check out appointments Advising utility companies of meter readings Co-ordination of estimates and undertaking of repairs by contractors Negotiating and co-ordinating renewal contracts Negotiating the return of deposits between landlord and tenant (including co-ordination of any repairs, cleaning as required Drafting final statement of repairs for accounts to process Day to day correspondence Tenant referencing and monitoring process via referencing agency Preparation of tenancy agreements Sending EPC instructions via website Property Manager Skills Required: A calm, unflappable person, with strength of character (required when dealing with issues like return of deposits or repairs required to a property) Systematic approach with strong administrative skills Problem solver Ability to work under pressure, whilst maintaining attention to detail Secretarial skills would help so that the applicant would be able to generate their own letters. Longer reports can be dictated and compiled by other personnel if necessary. Property Manager This role is a pivotal position. The main focus is the issues surrounding property maintenance, property management and deposit resolution at the end of the tenancy. It requires a special talent to keep both the landlord and tenant 'on side . For example, sometimes a tenant can get quite stressed when there is a relatively minor delay on the repair of a washing machine etc. At the same time, there is the occasional landlord who may need to be pushed to spend money on his property. The person who will fulfil this role successfully will need to have all of the skills listed previously. The job can often be very demanding. The successful applicant will also have the ability to build excellent long-term relationships with our landlords; most of whom are professionals. As well as dealing with individual tenants, you will also deal with industry professionals and corporate clients. Property Manager Remuneration: Basic salary to £30,000 to £35,000 and up to £50,000 if you also possess Block Management experience. Monday to Friday. Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website at (url removed) for online Estate Agency vacancies. Find Steve King on LinkedIn.
Jul 16, 2025
Full time
Property Manager You should be working within Residential Property Management and if you also possess Block Management experience this would be extremely favourable in terms of remuneration. Basic salary to £30,000 to £35,000 and up to £50,000 if you also possess Block Management experience. Primarily, the successful individual will be dealing with all maintenance based issues on a particular portfolio of fully managed properties. Property Manager The Role: Ensuring gas safety checks are up to date Ensuring electrical safety checks are up to date Arranging inventories, check in and check out appointments Advising utility companies of meter readings Co-ordination of estimates and undertaking of repairs by contractors Negotiating and co-ordinating renewal contracts Negotiating the return of deposits between landlord and tenant (including co-ordination of any repairs, cleaning as required Drafting final statement of repairs for accounts to process Day to day correspondence Tenant referencing and monitoring process via referencing agency Preparation of tenancy agreements Sending EPC instructions via website Property Manager Skills Required: A calm, unflappable person, with strength of character (required when dealing with issues like return of deposits or repairs required to a property) Systematic approach with strong administrative skills Problem solver Ability to work under pressure, whilst maintaining attention to detail Secretarial skills would help so that the applicant would be able to generate their own letters. Longer reports can be dictated and compiled by other personnel if necessary. Property Manager This role is a pivotal position. The main focus is the issues surrounding property maintenance, property management and deposit resolution at the end of the tenancy. It requires a special talent to keep both the landlord and tenant 'on side . For example, sometimes a tenant can get quite stressed when there is a relatively minor delay on the repair of a washing machine etc. At the same time, there is the occasional landlord who may need to be pushed to spend money on his property. The person who will fulfil this role successfully will need to have all of the skills listed previously. The job can often be very demanding. The successful applicant will also have the ability to build excellent long-term relationships with our landlords; most of whom are professionals. As well as dealing with individual tenants, you will also deal with industry professionals and corporate clients. Property Manager Remuneration: Basic salary to £30,000 to £35,000 and up to £50,000 if you also possess Block Management experience. Monday to Friday. Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website at (url removed) for online Estate Agency vacancies. Find Steve King on LinkedIn.
Experienced Property Manager Needed for Dynamic Property Management Firm Are you an accomplished property manager with a proven track record in overseeing large volumes of residential blocks? This is a unique chance to join a rapidly expanding company headquartered in London, with a portfolio that extends from Manchester to Bristol, and a significant presence in London and the South East. Why Consider This Role? - Career Growth: Join a fast-growing business where your contributions can lead to long-term career opportunities. - Diverse Portfolio: Manage 13 buildings, encompassing 700 units, providing a varied and engaging workload. - Professional Development: Enhance your skills in a supportive environment that values continuous improvement and innovation. - Competitive Compensation: Earn a £40k basic salary, with all business expenses covered, including overnight stays. - Work-Life Balance: Enjoy a hybrid working model with standard hours from Monday to Friday, 9am-6pm. Key Responsibilities - Oversee regular management and approval of invoices. - Provide credit control support. - Manage possession proceedings and valuation support. - Process maintenance requests via Fixflo, including initial fault triage. - Respond to tenancy queries through various communication channels. - Handle end-of-tenancy processes and manage void period repairs. - Ensure keys and access codes are maintained for all units. - Liaise with the lettings team for smooth tenancy handovers. - Renew essential certificates (Gas Safety, EICR, EPC). - Conduct monthly site inspections and implement identified improvements. - Recommend upgrades and improvements to asset management. - Manage PPM schedules and ensure communal utility bills are paid. - Ensure compliance with all statutory requirements. - Review risk assessments and implement action points. - Support other property management activities as needed. Skills, Knowledge, and Experience - Positive attitude and adaptability to evolving processes. - Strong time management and ability to handle a dynamic workload. - Customer service focus with a commitment to resolving issues. - Ability to remain calm under pressure. - Confidence to suggest improvements and provide feedback. - Willingness to travel for property visits and meetings. - Full UK driving licence is preferable. - Proficiency in written and spoken English. - Strong IT skills, including Microsoft Office and web/email literacy. - Numerate and literate. This role is ideal for a proactive and dedicated property manager looking to make a significant impact within a thriving company. Apply now to take the next step in your career.
Jul 16, 2025
Full time
Experienced Property Manager Needed for Dynamic Property Management Firm Are you an accomplished property manager with a proven track record in overseeing large volumes of residential blocks? This is a unique chance to join a rapidly expanding company headquartered in London, with a portfolio that extends from Manchester to Bristol, and a significant presence in London and the South East. Why Consider This Role? - Career Growth: Join a fast-growing business where your contributions can lead to long-term career opportunities. - Diverse Portfolio: Manage 13 buildings, encompassing 700 units, providing a varied and engaging workload. - Professional Development: Enhance your skills in a supportive environment that values continuous improvement and innovation. - Competitive Compensation: Earn a £40k basic salary, with all business expenses covered, including overnight stays. - Work-Life Balance: Enjoy a hybrid working model with standard hours from Monday to Friday, 9am-6pm. Key Responsibilities - Oversee regular management and approval of invoices. - Provide credit control support. - Manage possession proceedings and valuation support. - Process maintenance requests via Fixflo, including initial fault triage. - Respond to tenancy queries through various communication channels. - Handle end-of-tenancy processes and manage void period repairs. - Ensure keys and access codes are maintained for all units. - Liaise with the lettings team for smooth tenancy handovers. - Renew essential certificates (Gas Safety, EICR, EPC). - Conduct monthly site inspections and implement identified improvements. - Recommend upgrades and improvements to asset management. - Manage PPM schedules and ensure communal utility bills are paid. - Ensure compliance with all statutory requirements. - Review risk assessments and implement action points. - Support other property management activities as needed. Skills, Knowledge, and Experience - Positive attitude and adaptability to evolving processes. - Strong time management and ability to handle a dynamic workload. - Customer service focus with a commitment to resolving issues. - Ability to remain calm under pressure. - Confidence to suggest improvements and provide feedback. - Willingness to travel for property visits and meetings. - Full UK driving licence is preferable. - Proficiency in written and spoken English. - Strong IT skills, including Microsoft Office and web/email literacy. - Numerate and literate. This role is ideal for a proactive and dedicated property manager looking to make a significant impact within a thriving company. Apply now to take the next step in your career.
Commercial Property / Asset Manager - National Property Portfolio (£800m+) Location: On-site NW London Salary: £50,000 - £60,000 (dependent on experience) + Benefits Sector: Commercial Property / Real Estate Job Type: Full Time, Permanent A highly successful family-run property investment and asset management business is seeking a commercially astute Commercial Property / Asset Manager to join their growing team. This is an on-site role managing a diverse and active commercial portfolio valued in excess of £800 million across the UK. This opportunity is ideal for someone who enjoys a hands-on role, wants to make a real impact, and values working in a collaborative, stable, and down-to-earth business with a strong culture and long-term outlook. Key Responsibilities: Manage lease and tenancy schedules Lead rent reviews, lease renewals, and regears to maximise asset value Liaise with agents, surveyors, solicitors, contractors, and auctioneers Conduct property inspections and manage maintenance and refurbishments Identify and assess new commercial property acquisitions Handle tenant matters including assignments, licenses, and lease queries Collaborate with accounts on service charge budgets, rent raising, and reconciliations Oversee insurance, health & safety, and compliance matters Review investment performance and support asset repositioning strategies Maintain property databases and prepare detailed client reports Candidate Profile: Essential: Strong Microsoft Excel, Word, and Outlook skills Excellent communication and attention to detail Proactive, self-motivated, and highly organised Able to manage workload independently and efficiently Full UK driving license Desirable: Experience in commercial property or asset management Knowledge of the Landlord & Tenant Act Experience with lease events, service charges, and arrears recovery Familiarity with property refurbishment and insurance processes Why Apply? Join a family-run company with a welcoming and supportive culture Be part of a small, trusted team where your voice is heard Manage a significant UK-wide property portfolio with autonomy Stable and long-term career opportunity Salary of £50,000 - £60,000, depending on experience Apply today to take the next step in your commercial property career and work in a business where you're genuinely valued. Mandeville is acting as an Employment Agency in relation to this vacancy.
Jul 16, 2025
Full time
Commercial Property / Asset Manager - National Property Portfolio (£800m+) Location: On-site NW London Salary: £50,000 - £60,000 (dependent on experience) + Benefits Sector: Commercial Property / Real Estate Job Type: Full Time, Permanent A highly successful family-run property investment and asset management business is seeking a commercially astute Commercial Property / Asset Manager to join their growing team. This is an on-site role managing a diverse and active commercial portfolio valued in excess of £800 million across the UK. This opportunity is ideal for someone who enjoys a hands-on role, wants to make a real impact, and values working in a collaborative, stable, and down-to-earth business with a strong culture and long-term outlook. Key Responsibilities: Manage lease and tenancy schedules Lead rent reviews, lease renewals, and regears to maximise asset value Liaise with agents, surveyors, solicitors, contractors, and auctioneers Conduct property inspections and manage maintenance and refurbishments Identify and assess new commercial property acquisitions Handle tenant matters including assignments, licenses, and lease queries Collaborate with accounts on service charge budgets, rent raising, and reconciliations Oversee insurance, health & safety, and compliance matters Review investment performance and support asset repositioning strategies Maintain property databases and prepare detailed client reports Candidate Profile: Essential: Strong Microsoft Excel, Word, and Outlook skills Excellent communication and attention to detail Proactive, self-motivated, and highly organised Able to manage workload independently and efficiently Full UK driving license Desirable: Experience in commercial property or asset management Knowledge of the Landlord & Tenant Act Experience with lease events, service charges, and arrears recovery Familiarity with property refurbishment and insurance processes Why Apply? Join a family-run company with a welcoming and supportive culture Be part of a small, trusted team where your voice is heard Manage a significant UK-wide property portfolio with autonomy Stable and long-term career opportunity Salary of £50,000 - £60,000, depending on experience Apply today to take the next step in your commercial property career and work in a business where you're genuinely valued. Mandeville is acting as an Employment Agency in relation to this vacancy.
Site Administration Support - Part Time To provide a comprehensive administrative support to the team and to provide co-ordination to engineers and subcontractors as required, to also support all Business Operations portfolio. To assist with managing the cleaning contract and tenancy works and inspections. Part Time schedule as follows: Days: Wednesday to Friday Hours: 7 hours, 7 hours, 6 hours. We can be flexible on hours but not days of Wednesday to Friday. MAIN DUTIES AND RESPONSIBILITIES Understand, anticipate and deliver customer (internal and external) needs while building effective relationships. To assist with the Negation of subcontracted maintenance works, followed up with planning and control work on site, Health & safety and compliance documentation; To co-ordinate all sub-contractor site visits to ensure full compliance Take ownership of management reports and achieve results within quality and time restraints. To assist with the management the CAFM system including system integration & improvement, data entry and the production of operational reports for KPI measurement reporting; Formulate recharges and tracking costs for additional requested works to any building included portfolio. Convey messages and ideas clearly and openly. Involve people and influence decisions. Understand and oversee Admin / Office procedures and processes and operate them to the required standard. Examples of these are (but not limited to):- To oversee the operation of the Helpdesk efficiently ensuring all calls are dealt with and allocated to engineers in a timely manner Research and scope out potential ideas for departmental project and efficiency work Provide customer feedback and progress chasing of customer requests To carry out general office / contract support duties To assist the CBRE Manager and support in any other office duties seen fit. To Manage closely all Work in Progress and advise on time scales and deadlines Overview of all sub-contractor log books and site log books Over seeing statutory compliance maintenance and ensuring log books are updated accordingly Producing various client reports and contract review packs as and when required PERSON SPECIFICATION Education A good basic education is essential, with at least GCSE passes in Maths and English or equivalent. Higher educational qualifications to 'A' level/HNC/D or degree would be beneficial or equivalent. Training Good PC based skills, with experience in Word/Excel and Outlook - intermediate to advance level. Experience Microsoft - PowerPoint, Excel, Word and outlook Skills Knowledge of soft services contracts 3 years' experience in a Facilities Management role. Previous experience tenancy management and carrying out tenant building condition surveys. Aptitudes Must be flexible and demonstrate a strong sense of customer focus. Excellent verbal, and good basic standard of written, communication skills. Self-motivated and systematic. Results/ task orientated, attention to detail and accuracy. Excellent time management and organisational skills. Commitment to continuous improvement. Ability to work as part of a team, as well as independently. Character Committed to customer service delivery. Reliable and committed. Confidential and discrete approach. Calm manner, able to work under pressure and with changing demands and priorities. Smart appearance. Be flexible to work outside core office hours from time to time.
Jul 16, 2025
Full time
Site Administration Support - Part Time To provide a comprehensive administrative support to the team and to provide co-ordination to engineers and subcontractors as required, to also support all Business Operations portfolio. To assist with managing the cleaning contract and tenancy works and inspections. Part Time schedule as follows: Days: Wednesday to Friday Hours: 7 hours, 7 hours, 6 hours. We can be flexible on hours but not days of Wednesday to Friday. MAIN DUTIES AND RESPONSIBILITIES Understand, anticipate and deliver customer (internal and external) needs while building effective relationships. To assist with the Negation of subcontracted maintenance works, followed up with planning and control work on site, Health & safety and compliance documentation; To co-ordinate all sub-contractor site visits to ensure full compliance Take ownership of management reports and achieve results within quality and time restraints. To assist with the management the CAFM system including system integration & improvement, data entry and the production of operational reports for KPI measurement reporting; Formulate recharges and tracking costs for additional requested works to any building included portfolio. Convey messages and ideas clearly and openly. Involve people and influence decisions. Understand and oversee Admin / Office procedures and processes and operate them to the required standard. Examples of these are (but not limited to):- To oversee the operation of the Helpdesk efficiently ensuring all calls are dealt with and allocated to engineers in a timely manner Research and scope out potential ideas for departmental project and efficiency work Provide customer feedback and progress chasing of customer requests To carry out general office / contract support duties To assist the CBRE Manager and support in any other office duties seen fit. To Manage closely all Work in Progress and advise on time scales and deadlines Overview of all sub-contractor log books and site log books Over seeing statutory compliance maintenance and ensuring log books are updated accordingly Producing various client reports and contract review packs as and when required PERSON SPECIFICATION Education A good basic education is essential, with at least GCSE passes in Maths and English or equivalent. Higher educational qualifications to 'A' level/HNC/D or degree would be beneficial or equivalent. Training Good PC based skills, with experience in Word/Excel and Outlook - intermediate to advance level. Experience Microsoft - PowerPoint, Excel, Word and outlook Skills Knowledge of soft services contracts 3 years' experience in a Facilities Management role. Previous experience tenancy management and carrying out tenant building condition surveys. Aptitudes Must be flexible and demonstrate a strong sense of customer focus. Excellent verbal, and good basic standard of written, communication skills. Self-motivated and systematic. Results/ task orientated, attention to detail and accuracy. Excellent time management and organisational skills. Commitment to continuous improvement. Ability to work as part of a team, as well as independently. Character Committed to customer service delivery. Reliable and committed. Confidential and discrete approach. Calm manner, able to work under pressure and with changing demands and priorities. Smart appearance. Be flexible to work outside core office hours from time to time.
TITLE: Senior Sales and Lettings Negotiator / Assistant Manager WHERE: Battersea. London PACKAGE: Generous basic - 35,000. OTE 70,000 Mon-Fri 9am - 6pm. Every other Saturday. About the role Our client, an award-winning and well-regarded independent estate agent with offices in Battersea and Kensington, are actively seeking a dynamic and ambitious Sales Negotiator / Assistant Manager for their Battersea office. The ideal candidate will be well organised, possess a track record in the property industry, a passion for delivering exceptional customer service, and the ability to effectively manage and motivate a sales-focused environment. This will involve conducting some valuations, viewings, (with all the associated paperwork for tenancy agreements, memorandum of sales, and compliance) winning instructions, communicating with clients, providing exceptional customer service and working within Chelsea, Pimlico, Battersea, Vauxhall, Nine Elms and Clapham and surrounding areas. Duties will include: Accountable quality of customer care. Market appraisals Meet and exceed targets Register, qualify and manage applicants. Assist where necessary with administrative duties Arrange and conduct viewing appointments and secure sales and lets To work in accordance with all legal obligations Maintain up to date knowledge of available properties. Marketing strategies. Skills required : Previous experience within an estate agency, with a proven track record in securing business. Excellent sales ability. High level of customer service skills. Good telephone manner and positive attitude. The ability to negotiate. Tenacity and be a self-starter with the drive to succeed. Ability to build and nurture trusted relationships at all levels. Be responsive to change.
Jul 16, 2025
Full time
TITLE: Senior Sales and Lettings Negotiator / Assistant Manager WHERE: Battersea. London PACKAGE: Generous basic - 35,000. OTE 70,000 Mon-Fri 9am - 6pm. Every other Saturday. About the role Our client, an award-winning and well-regarded independent estate agent with offices in Battersea and Kensington, are actively seeking a dynamic and ambitious Sales Negotiator / Assistant Manager for their Battersea office. The ideal candidate will be well organised, possess a track record in the property industry, a passion for delivering exceptional customer service, and the ability to effectively manage and motivate a sales-focused environment. This will involve conducting some valuations, viewings, (with all the associated paperwork for tenancy agreements, memorandum of sales, and compliance) winning instructions, communicating with clients, providing exceptional customer service and working within Chelsea, Pimlico, Battersea, Vauxhall, Nine Elms and Clapham and surrounding areas. Duties will include: Accountable quality of customer care. Market appraisals Meet and exceed targets Register, qualify and manage applicants. Assist where necessary with administrative duties Arrange and conduct viewing appointments and secure sales and lets To work in accordance with all legal obligations Maintain up to date knowledge of available properties. Marketing strategies. Skills required : Previous experience within an estate agency, with a proven track record in securing business. Excellent sales ability. High level of customer service skills. Good telephone manner and positive attitude. The ability to negotiate. Tenacity and be a self-starter with the drive to succeed. Ability to build and nurture trusted relationships at all levels. Be responsive to change.
My client in the London Borough of Redbridge is currently looking for an experienced Temporary Accommodation Officer who can place and manage tenants into Temporary Accommodation. The Officer must understand how Local Authorities work regarding their policies and procedures. The team is looking for someone who can contribute valuable knowledge and experience, working collaboratively with colleagues to support the environment. The Temporary Accommodation Officer will be responsible for successfully placing homeless individuals into suitable Temporary Accommodation and managing their accounts during their stay. The Officer will receive support to manage their workload comfortably, with guidance from the manager throughout the process. Placing and directly managing Homeless households in Temporary Accommodation (TA) Managing rent accounts for all the temporary accommodation properties within your patch Minimising low to high level arrears Local Authority experience Experience in void management, lettings, tenancy management, rent arrears, repairs, landlord liaison and related areas. You will also deal with maintaining Health and Safety Standards and making sure repairs are being carried out and reporting. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack. If you are interested in this position and do have the experience listed, I would be very interested in talking to you in further detail. Give me a call on (phone number removed).
Jul 16, 2025
Seasonal
My client in the London Borough of Redbridge is currently looking for an experienced Temporary Accommodation Officer who can place and manage tenants into Temporary Accommodation. The Officer must understand how Local Authorities work regarding their policies and procedures. The team is looking for someone who can contribute valuable knowledge and experience, working collaboratively with colleagues to support the environment. The Temporary Accommodation Officer will be responsible for successfully placing homeless individuals into suitable Temporary Accommodation and managing their accounts during their stay. The Officer will receive support to manage their workload comfortably, with guidance from the manager throughout the process. Placing and directly managing Homeless households in Temporary Accommodation (TA) Managing rent accounts for all the temporary accommodation properties within your patch Minimising low to high level arrears Local Authority experience Experience in void management, lettings, tenancy management, rent arrears, repairs, landlord liaison and related areas. You will also deal with maintaining Health and Safety Standards and making sure repairs are being carried out and reporting. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack. If you are interested in this position and do have the experience listed, I would be very interested in talking to you in further detail. Give me a call on (phone number removed).
Are you confident in managing estate environments, ensuring they are clean, safe, and well-maintained? Our team is seeking an experienced professional who can make an immediate impact while working alongside knowledgeable peers. This role involves carrying out all aspects of a Housing Officer's duties while providing high-quality housing advice and support. Key Responsibilities: Managing Anti-Social Behaviour (ASB) cases Overseeing estate environments, including cleanliness, health and safety inspections, communal repairs, parking, and refuse collection Recent experience in Social Housing/Tenancy Management within a Local Authority, including tenancy sign-ups Conducting initial rent assessments and referring minor cases to the appropriate team Identifying and supporting vulnerable residents by collaborating with partner agencies to help them sustain their tenancies Handling successions, assignments, mutual exchanges, and legal matters, including preparing statements, attending court proceedings, resolving boundary disputes, and addressing property damage issues If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack. If you are interested in this position and do have the experience listed, I would be very interested in talking to you in further detail. Give me a call on (phone number removed).
Jul 16, 2025
Seasonal
Are you confident in managing estate environments, ensuring they are clean, safe, and well-maintained? Our team is seeking an experienced professional who can make an immediate impact while working alongside knowledgeable peers. This role involves carrying out all aspects of a Housing Officer's duties while providing high-quality housing advice and support. Key Responsibilities: Managing Anti-Social Behaviour (ASB) cases Overseeing estate environments, including cleanliness, health and safety inspections, communal repairs, parking, and refuse collection Recent experience in Social Housing/Tenancy Management within a Local Authority, including tenancy sign-ups Conducting initial rent assessments and referring minor cases to the appropriate team Identifying and supporting vulnerable residents by collaborating with partner agencies to help them sustain their tenancies Handling successions, assignments, mutual exchanges, and legal matters, including preparing statements, attending court proceedings, resolving boundary disputes, and addressing property damage issues If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack. If you are interested in this position and do have the experience listed, I would be very interested in talking to you in further detail. Give me a call on (phone number removed).
Do you have experience of managing a portfolio of properties? Are you seeking a new challenge in 2025? Our superb client based in Swavesey is seeking an experienced Property Manager to join then on a permanent full time basis working Monday to Friday. As Property Manager, you will be responsible for managing a portfolio of properties across the East Anglian region. Dealing with current and potential tenants you will be responsible for listing properties for let, carry out viewings, agreeing property lets, arranging inspections, creating tenancy agreements, compiling inventories, obtaining references, registering deposit monies, deal with reactive and pro active maintenance issues, update records and keep systems up to date, review and implement rental increases where required, maintain your own appointments diary, deal with all property related queries and other ad hoc related duties. To be considered for the role of Property Manager, you will have previous lettings / property experience, excellent organisation and communication skills, a full UK driving licence. In return, for the role of Property Manager, our client is offering a basis salary up to £27,000 per annum with 2 x 6 monthly KPI related bonuses, 28 days annual leave inclusive of statutory holidays, laptop, mobile, pension. Send your CV now for consideration. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.
Jul 16, 2025
Full time
Do you have experience of managing a portfolio of properties? Are you seeking a new challenge in 2025? Our superb client based in Swavesey is seeking an experienced Property Manager to join then on a permanent full time basis working Monday to Friday. As Property Manager, you will be responsible for managing a portfolio of properties across the East Anglian region. Dealing with current and potential tenants you will be responsible for listing properties for let, carry out viewings, agreeing property lets, arranging inspections, creating tenancy agreements, compiling inventories, obtaining references, registering deposit monies, deal with reactive and pro active maintenance issues, update records and keep systems up to date, review and implement rental increases where required, maintain your own appointments diary, deal with all property related queries and other ad hoc related duties. To be considered for the role of Property Manager, you will have previous lettings / property experience, excellent organisation and communication skills, a full UK driving licence. In return, for the role of Property Manager, our client is offering a basis salary up to £27,000 per annum with 2 x 6 monthly KPI related bonuses, 28 days annual leave inclusive of statutory holidays, laptop, mobile, pension. Send your CV now for consideration. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.
37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays on a four-on-four off shift pattern. Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health. Horsham Y Centre provides 24-hour supported housing services offering medium levels of housing-related support for young people aged 16-25 with 50 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs, relationship building and wellbeing. Situated in the middle of Horsham, the service has strong links with and contributes to the local community. We are looking for a Housing Night Worker to join our Horsham Y team. Main areas of responsibilities are: Safety and security Provide a friendly and professional front-of-house welcome to residents, visitors and staff, and ensure the building is safe, secure quiet and welcoming Maximise the wellbeing of residents and visitors by ensuring adherence to health and safety protocols and house rules, all within the terms of tenancy agreements Assess and monitor the risks presented by residents to ensure they can keep themselves safe and, where possible, continue their development Record all incidents and accidents and share appropriately with the wider team, your manager and, if necessary, the central safeguarding team Engagement with residents Welcome residents home and provide informal and responsive support so they can articulate their aspirations and ambitions and acquire the skills they need to live independent and fulfilling lives Ensure resident s views, aspirations, concerns, and ideas are sought so they can play an active role in influencing the services they receive Proactively promote the services on offer and ensure residents are encouraged to engage with those services Contribute to, or support, evening groupwork activities so that residents can access tailored solutions that meet their needs, wishes and aspirations Administration and housekeeping Undertake tasks as directed, including but not limited to: inputting data, assessments, reviews, case notes onto our client database and entering new residents details/closing ex-resident records Completing health and safety/compliance checks, and recording estate inspectors and room checks Adding maintenance requests to our property services system General Work as part of a team, on a rota four on four off shift pattern, alongside another Housing Night Worker, ensuring young people at the service have non-judgemental, objective at night, along with taking responsibility for personal safety during periods of lone working Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details. If you re enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Experience and knowledge Experience of working in a customer facing environment, remaining calm and solution-focused when dealing with challenging behaviour Basic understanding of the support needs of young people and/or adults at risks Understanding of the impact of trauma on others, and the ability to work with a strengths-based approach with people who may be in distress Demonstrated confidence and competence in recording notes/actions in service log, incident forms and Health and Safety check lists Basic knowledge of good safeguarding procedures in relation to young people and/or vulnerable adults, and the ability to maintain professional boundaries (training provided) Skills and abilities Ability to communicate clearly both verbally and in writing for appropriate record keeping (vital for handover to colleagues working day shifts) Good interpersonal skills and ability to build and maintain strong relationships Ability to work lone work, work autonomously, and use own initiative, as well as being part of a team IT skills, including proficiency in MS Office 365 package, as well as healthy and safety and client management systems (training on YMCA DLG systems provided) Ability to de-escalate volatile situations and manage challenging behaviour appropriately
Jul 16, 2025
Full time
37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays on a four-on-four off shift pattern. Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health. Horsham Y Centre provides 24-hour supported housing services offering medium levels of housing-related support for young people aged 16-25 with 50 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs, relationship building and wellbeing. Situated in the middle of Horsham, the service has strong links with and contributes to the local community. We are looking for a Housing Night Worker to join our Horsham Y team. Main areas of responsibilities are: Safety and security Provide a friendly and professional front-of-house welcome to residents, visitors and staff, and ensure the building is safe, secure quiet and welcoming Maximise the wellbeing of residents and visitors by ensuring adherence to health and safety protocols and house rules, all within the terms of tenancy agreements Assess and monitor the risks presented by residents to ensure they can keep themselves safe and, where possible, continue their development Record all incidents and accidents and share appropriately with the wider team, your manager and, if necessary, the central safeguarding team Engagement with residents Welcome residents home and provide informal and responsive support so they can articulate their aspirations and ambitions and acquire the skills they need to live independent and fulfilling lives Ensure resident s views, aspirations, concerns, and ideas are sought so they can play an active role in influencing the services they receive Proactively promote the services on offer and ensure residents are encouraged to engage with those services Contribute to, or support, evening groupwork activities so that residents can access tailored solutions that meet their needs, wishes and aspirations Administration and housekeeping Undertake tasks as directed, including but not limited to: inputting data, assessments, reviews, case notes onto our client database and entering new residents details/closing ex-resident records Completing health and safety/compliance checks, and recording estate inspectors and room checks Adding maintenance requests to our property services system General Work as part of a team, on a rota four on four off shift pattern, alongside another Housing Night Worker, ensuring young people at the service have non-judgemental, objective at night, along with taking responsibility for personal safety during periods of lone working Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details. If you re enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Experience and knowledge Experience of working in a customer facing environment, remaining calm and solution-focused when dealing with challenging behaviour Basic understanding of the support needs of young people and/or adults at risks Understanding of the impact of trauma on others, and the ability to work with a strengths-based approach with people who may be in distress Demonstrated confidence and competence in recording notes/actions in service log, incident forms and Health and Safety check lists Basic knowledge of good safeguarding procedures in relation to young people and/or vulnerable adults, and the ability to maintain professional boundaries (training provided) Skills and abilities Ability to communicate clearly both verbally and in writing for appropriate record keeping (vital for handover to colleagues working day shifts) Good interpersonal skills and ability to build and maintain strong relationships Ability to work lone work, work autonomously, and use own initiative, as well as being part of a team IT skills, including proficiency in MS Office 365 package, as well as healthy and safety and client management systems (training on YMCA DLG systems provided) Ability to de-escalate volatile situations and manage challenging behaviour appropriately
