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Morgan Ryder Associates
HR Advisor
Morgan Ryder Associates Westbury, Wiltshire
HR Advisor To 35K 12 Month FTC We have a fantastic opportunity for an experienced HR Advisor to join the team at a successful manufacturing company in Westbury. Reporting into the HR Manager you will be responsible for ensuring the effective delivery of HR policies and providing advice, guidance and support to management and employees. We are looking for an experienced HR professional who can work well in a fast paced, busy manufacturing environment. Key Tasks: Provide expert advice HR advice to the business, advocating best practice and communicating any changes to policies and legislation Assist HR Manager with management of employee related issues; investigations, performance management, disciplinaries, grievances, absence management Support company performance review process; annual appraisals, training, succession planning Support all recruitment processes, deliver on-boarding programs and implement retention plans Build trusted relationships with all employees and be present across the manufacturing facility Produce reports and high-quality written documentation Identify improvement opportunities and support high level strategic projects Requirements: CIPD qualification (ideally level 5) Minimum years 3-4 years' experience as a HR Advisor/Administrator Excellent knowledge of UK employment legislation Proficient in Microsoft Office, HR databases, HR digital platforms High attention to detail, pragmatic and solution oriented Excellent communication and interpersonal skills Experience of payroll - advantageous Able to establish partnerships and maintain productive working relationships at all levels in an organisation On Offer: Salary 30-35K Pension Er 3% / Ee 5% Holidays - 20 + stats Hours: Monday-Thursday 9am-5pm and Friday 9am-4pm Interested? Apply Now or email cv to (url removed) At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.
Aug 11, 2025
Contractor
HR Advisor To 35K 12 Month FTC We have a fantastic opportunity for an experienced HR Advisor to join the team at a successful manufacturing company in Westbury. Reporting into the HR Manager you will be responsible for ensuring the effective delivery of HR policies and providing advice, guidance and support to management and employees. We are looking for an experienced HR professional who can work well in a fast paced, busy manufacturing environment. Key Tasks: Provide expert advice HR advice to the business, advocating best practice and communicating any changes to policies and legislation Assist HR Manager with management of employee related issues; investigations, performance management, disciplinaries, grievances, absence management Support company performance review process; annual appraisals, training, succession planning Support all recruitment processes, deliver on-boarding programs and implement retention plans Build trusted relationships with all employees and be present across the manufacturing facility Produce reports and high-quality written documentation Identify improvement opportunities and support high level strategic projects Requirements: CIPD qualification (ideally level 5) Minimum years 3-4 years' experience as a HR Advisor/Administrator Excellent knowledge of UK employment legislation Proficient in Microsoft Office, HR databases, HR digital platforms High attention to detail, pragmatic and solution oriented Excellent communication and interpersonal skills Experience of payroll - advantageous Able to establish partnerships and maintain productive working relationships at all levels in an organisation On Offer: Salary 30-35K Pension Er 3% / Ee 5% Holidays - 20 + stats Hours: Monday-Thursday 9am-5pm and Friday 9am-4pm Interested? Apply Now or email cv to (url removed) At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.
Barchester Healthcare
Digital Systems Manager
Barchester Healthcare
Due to successful business growth, the Learning and Development team have an exciting new role for a Digital Systems Manager to join the Barchester family. This is a hybrid role, with fortnightly visits to our London Office located in Finsbury Square, EC2A . The Digital Systems Manager will manage and oversee the Digital Learning Platform (DLP) and Learning & Development Reporting System to ensure their continuous smooth running, development and success. Barchester Healthcare is one of the UK's market leading healthcare providers being the third largest in the UK with over 250 nursing homes and hospitals across the country. With a successful new builds programme with up to 10 new build homes being built and opened every year for the next three years, we are rapidly and successfully expanding. Responsibilities: Oversee the smooth running, development and success of the Digital Learning Platform and L&D Reporting System Develop clear and insightful reporting dashboards to support learning impact, compliance tracking and workforce development goals Manage the HR data import/export process for creation of DLP accounts and suspension/archival/deletion of leavers in line with GDPR guidelines Manage the relationship with DLP software supplier (Learning Pool) and other third party e-learning providers Manage and improve the transfer of data between DLP and L&D System to ensure course completions are recorded accurately and monitor exceptions Oversee the continual development of seminar workshop booking system on the DLP Collaborate with senior management, department heads, subject matter experts and third party providers to plan and design relevant programmes Line management of DLP Co-ordinator and one L&D Administrator Experience required: Confident in managing a small team LMS management and configuration experience Experience working in a fast paced L&D environment Strong communication skills Project Management experience Good eye for detail Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766
Aug 11, 2025
Full time
Due to successful business growth, the Learning and Development team have an exciting new role for a Digital Systems Manager to join the Barchester family. This is a hybrid role, with fortnightly visits to our London Office located in Finsbury Square, EC2A . The Digital Systems Manager will manage and oversee the Digital Learning Platform (DLP) and Learning & Development Reporting System to ensure their continuous smooth running, development and success. Barchester Healthcare is one of the UK's market leading healthcare providers being the third largest in the UK with over 250 nursing homes and hospitals across the country. With a successful new builds programme with up to 10 new build homes being built and opened every year for the next three years, we are rapidly and successfully expanding. Responsibilities: Oversee the smooth running, development and success of the Digital Learning Platform and L&D Reporting System Develop clear and insightful reporting dashboards to support learning impact, compliance tracking and workforce development goals Manage the HR data import/export process for creation of DLP accounts and suspension/archival/deletion of leavers in line with GDPR guidelines Manage the relationship with DLP software supplier (Learning Pool) and other third party e-learning providers Manage and improve the transfer of data between DLP and L&D System to ensure course completions are recorded accurately and monitor exceptions Oversee the continual development of seminar workshop booking system on the DLP Collaborate with senior management, department heads, subject matter experts and third party providers to plan and design relevant programmes Line management of DLP Co-ordinator and one L&D Administrator Experience required: Confident in managing a small team LMS management and configuration experience Experience working in a fast paced L&D environment Strong communication skills Project Management experience Good eye for detail Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766
BDO UK
Personal Assistant
BDO UK Elstead, Surrey
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Playing an important support role at BDO, our Secretarial and Administration team contributes to our success by taking responsibility for planning and organisation. Their proactive approach to what we do ensures our projects operate seamlessly and co-operation remains strong across our firm. Whatever the challenge, they provide the foundations on which we can excel. Joining this team, you'll enjoy a friendly and supportive environment - and plenty of variety to keep you on your toes. Want to play your part in our international operation? We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. At BDO, we understand that an excellent Personal Assistant plays a vital role in a thriving business. We are seeking a dynamic and proactive PA to join our team of business support professionals to undertake a pivotal role in helping steer the firm to continued success. This is a career with a purpose. You will be a key member of the South East Business Support team based at Gatwick and provide a full range of support for 2 Audit Partners and an Audit Director in the Not for Profit sector in the London Audit Group (LAG). The role will require weekly attendance at our Baker Street office. Your role will extend beyond that of the known traditional PA to become a cornerstone in our operations. You are comfortable working proactively and managing your own tasks, as well as collaborating and communicating regularly with stakeholders to support and build long-lasting relationships. Your role will encompass a broad spectrum of responsibilities, including but not limited to:- Diary and travel management Email and meeting coordination Event co-ordination and support Basic project management support Business development/marketing assistance Document production Financial and HR system management Contribution to local and firm-wide initiatives Development of yourself General administrative support to the team, to include use and advocacy of the Business Support Hub Technical competencies required: Proficiency in the Microsoft suite Experience at PA/administrator level Exceptional attention to detail Ability to contribute to projects A good IT aptitude to learn our platforms GCSE English and Maths (or equivalent) Knowledge of relevant policies and frameworks Key attributes we value: Learning Mindset: Embrace continuous learning and apply your insights to our ever-changing business landscape Calm under Pressure: Maintain clarity and composure, making informed decisions and solving problems Adaptability: Juggle tasks and adapt swiftly to the dynamic needs of our firm Flexibility: Respond with agility to unforeseen changes, balancing professional and personal resilience Skilled Organisation: Anticipate needs and stay ahead, fostering a seamless partnership with stakeholders Clear Communication: Convey information effectively, honing skills in clarification, empathy, and active listening Commercial Acumen: Understand the business imperatives and contribute meaningfully to our strategic goals Strategic Thinking: Align your tasks with your stakeholders and our firm's vision, prioritising as needed Troubleshooting: Tackle challenges proactively, offering solutions that reinforce your indispensable role Resilience: Bounce back from setbacks with confidence, supporting colleagues through complex scenarios Planning: Master the art of foresight, navigating complexities with a clear understanding of priorities Tech Proficiency: Leverage technology to enhance processes and drive efficiency Accountability: Own your responsibilities, managing your workload and stakeholder relationships Problem-Solving and solution finding: Resolve issues independently, freeing stakeholders to focus on strategic endeavours. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Aug 11, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Playing an important support role at BDO, our Secretarial and Administration team contributes to our success by taking responsibility for planning and organisation. Their proactive approach to what we do ensures our projects operate seamlessly and co-operation remains strong across our firm. Whatever the challenge, they provide the foundations on which we can excel. Joining this team, you'll enjoy a friendly and supportive environment - and plenty of variety to keep you on your toes. Want to play your part in our international operation? We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. At BDO, we understand that an excellent Personal Assistant plays a vital role in a thriving business. We are seeking a dynamic and proactive PA to join our team of business support professionals to undertake a pivotal role in helping steer the firm to continued success. This is a career with a purpose. You will be a key member of the South East Business Support team based at Gatwick and provide a full range of support for 2 Audit Partners and an Audit Director in the Not for Profit sector in the London Audit Group (LAG). The role will require weekly attendance at our Baker Street office. Your role will extend beyond that of the known traditional PA to become a cornerstone in our operations. You are comfortable working proactively and managing your own tasks, as well as collaborating and communicating regularly with stakeholders to support and build long-lasting relationships. Your role will encompass a broad spectrum of responsibilities, including but not limited to:- Diary and travel management Email and meeting coordination Event co-ordination and support Basic project management support Business development/marketing assistance Document production Financial and HR system management Contribution to local and firm-wide initiatives Development of yourself General administrative support to the team, to include use and advocacy of the Business Support Hub Technical competencies required: Proficiency in the Microsoft suite Experience at PA/administrator level Exceptional attention to detail Ability to contribute to projects A good IT aptitude to learn our platforms GCSE English and Maths (or equivalent) Knowledge of relevant policies and frameworks Key attributes we value: Learning Mindset: Embrace continuous learning and apply your insights to our ever-changing business landscape Calm under Pressure: Maintain clarity and composure, making informed decisions and solving problems Adaptability: Juggle tasks and adapt swiftly to the dynamic needs of our firm Flexibility: Respond with agility to unforeseen changes, balancing professional and personal resilience Skilled Organisation: Anticipate needs and stay ahead, fostering a seamless partnership with stakeholders Clear Communication: Convey information effectively, honing skills in clarification, empathy, and active listening Commercial Acumen: Understand the business imperatives and contribute meaningfully to our strategic goals Strategic Thinking: Align your tasks with your stakeholders and our firm's vision, prioritising as needed Troubleshooting: Tackle challenges proactively, offering solutions that reinforce your indispensable role Resilience: Bounce back from setbacks with confidence, supporting colleagues through complex scenarios Planning: Master the art of foresight, navigating complexities with a clear understanding of priorities Tech Proficiency: Leverage technology to enhance processes and drive efficiency Accountability: Own your responsibilities, managing your workload and stakeholder relationships Problem-Solving and solution finding: Resolve issues independently, freeing stakeholders to focus on strategic endeavours. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
BDO UK
Personal Assistant
BDO UK Elstead, Surrey
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Playing an important support role at BDO, our Secretarial and Administration team contributes to our success by taking responsibility for planning and organisation. Their proactive approach to what we do ensures our projects operate seamlessly and co-operation remains strong across our firm. Whatever the challenge, they provide the foundations on which we can excel. Joining this team, you'll enjoy a friendly and supportive environment - and plenty of variety to keep you on your toes. Want to play your part in our international operation? We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. At BDO, we understand that an excellent Personal Assistant plays a vital role in a thriving business. We are seeking a dynamic and proactive PA to join our team of business support professionals to undertake a pivotal role in helping steer the firm to continued success. This is a career with a purpose. You will be a key member of the South East Business Support team based at Gatwick and provide a full range of support for 2 Audit Partners and an Audit Director in the Not for Profit sector in the London Audit Group (LAG). The role will require weekly attendance at our Baker Street office. Your role will extend beyond that of the known traditional PA to become a cornerstone in our operations. You are comfortable working proactively and managing your own tasks, as well as collaborating and communicating regularly with stakeholders to support and build long-lasting relationships. Your role will encompass a broad spectrum of responsibilities, including but not limited to:- Diary and travel management Email and meeting coordination Event co-ordination and support Basic project management support Business development/marketing assistance Document production Financial and HR system management Contribution to local and firm-wide initiatives Development of yourself General administrative support to the team, to include use and advocacy of the Business Support Hub Technical competencies required: Proficiency in the Microsoft suite Experience at PA/administrator level Exceptional attention to detail Ability to contribute to projects A good IT aptitude to learn our platforms GCSE English and Maths (or equivalent) Knowledge of relevant policies and frameworks Key attributes we value: Learning Mindset: Embrace continuous learning and apply your insights to our ever-changing business landscape Calm under Pressure: Maintain clarity and composure, making informed decisions and solving problems Adaptability: Juggle tasks and adapt swiftly to the dynamic needs of our firm Flexibility: Respond with agility to unforeseen changes, balancing professional and personal resilience Skilled Organisation: Anticipate needs and stay ahead, fostering a seamless partnership with stakeholders Clear Communication: Convey information effectively, honing skills in clarification, empathy, and active listening Commercial Acumen: Understand the business imperatives and contribute meaningfully to our strategic goals Strategic Thinking: Align your tasks with your stakeholders and our firm's vision, prioritising as needed Troubleshooting: Tackle challenges proactively, offering solutions that reinforce your indispensable role Resilience: Bounce back from setbacks with confidence, supporting colleagues through complex scenarios Planning: Master the art of foresight, navigating complexities with a clear understanding of priorities Tech Proficiency: Leverage technology to enhance processes and drive efficiency Accountability: Own your responsibilities, managing your workload and stakeholder relationships Problem-Solving and solution finding: Resolve issues independently, freeing stakeholders to focus on strategic endeavours. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Aug 11, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Playing an important support role at BDO, our Secretarial and Administration team contributes to our success by taking responsibility for planning and organisation. Their proactive approach to what we do ensures our projects operate seamlessly and co-operation remains strong across our firm. Whatever the challenge, they provide the foundations on which we can excel. Joining this team, you'll enjoy a friendly and supportive environment - and plenty of variety to keep you on your toes. Want to play your part in our international operation? We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. At BDO, we understand that an excellent Personal Assistant plays a vital role in a thriving business. We are seeking a dynamic and proactive PA to join our team of business support professionals to undertake a pivotal role in helping steer the firm to continued success. This is a career with a purpose. You will be a key member of the South East Business Support team based at Gatwick and provide a full range of support for 2 Audit Partners and an Audit Director in the Not for Profit sector in the London Audit Group (LAG). The role will require weekly attendance at our Baker Street office. Your role will extend beyond that of the known traditional PA to become a cornerstone in our operations. You are comfortable working proactively and managing your own tasks, as well as collaborating and communicating regularly with stakeholders to support and build long-lasting relationships. Your role will encompass a broad spectrum of responsibilities, including but not limited to:- Diary and travel management Email and meeting coordination Event co-ordination and support Basic project management support Business development/marketing assistance Document production Financial and HR system management Contribution to local and firm-wide initiatives Development of yourself General administrative support to the team, to include use and advocacy of the Business Support Hub Technical competencies required: Proficiency in the Microsoft suite Experience at PA/administrator level Exceptional attention to detail Ability to contribute to projects A good IT aptitude to learn our platforms GCSE English and Maths (or equivalent) Knowledge of relevant policies and frameworks Key attributes we value: Learning Mindset: Embrace continuous learning and apply your insights to our ever-changing business landscape Calm under Pressure: Maintain clarity and composure, making informed decisions and solving problems Adaptability: Juggle tasks and adapt swiftly to the dynamic needs of our firm Flexibility: Respond with agility to unforeseen changes, balancing professional and personal resilience Skilled Organisation: Anticipate needs and stay ahead, fostering a seamless partnership with stakeholders Clear Communication: Convey information effectively, honing skills in clarification, empathy, and active listening Commercial Acumen: Understand the business imperatives and contribute meaningfully to our strategic goals Strategic Thinking: Align your tasks with your stakeholders and our firm's vision, prioritising as needed Troubleshooting: Tackle challenges proactively, offering solutions that reinforce your indispensable role Resilience: Bounce back from setbacks with confidence, supporting colleagues through complex scenarios Planning: Master the art of foresight, navigating complexities with a clear understanding of priorities Tech Proficiency: Leverage technology to enhance processes and drive efficiency Accountability: Own your responsibilities, managing your workload and stakeholder relationships Problem-Solving and solution finding: Resolve issues independently, freeing stakeholders to focus on strategic endeavours. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ramsay Health Care
Microsoft Teams Product Owner
Ramsay Health Care St. Peter Port, Channel Isles
Job Description Microsoft Teams Product Owner Full Time 37.5 hours per week - Remote Working Closing date for applications Friday 15th August 2025 As the Microsoft Teams Application & Telephony Product Owner you will be responsible for driving the development and enhancement of Teams including any associated applications and telephony solution within the Microsoft Teams ecosystem. You will be the crucial link between our stakeholders, and end-users responsible for defining the vision, strategy, and roadmap for our integrated Teams applications and unified voice communications. Your primary goal will be to maximise the value delivered to our users and ensure our solutions are deeply integrated, intuitive, and leverage the full power of the Teams platform for both collaboration and communication. What you'll do • Develop and maintain the product roadmap for the Teams application and telephony features, ensuring alignment with overall business objectives. • Serve as the subject matter expert on the capabilities and limitations of the Microsoft Teams platform, APIs (future), and developer tools, including those specific to telephony. • Translate high-level business goals into a clear, actionable vision for the development team. • Administer and maintain Microsoft Teams Phone System, including Direct Routing and Calling Plans across 30 plus sites. • Troubleshoot and resolve telephony-related issues, both software and physical hardware (e.g., headsets, desk phones). • Monitor system performance and ensure high availability and reliability. • Define and manage the user experience for voice features, including call queues, auto attendants, IVRs (Interactive Voice Response), and routing policies. • Gather requirements for complex call flows, voicemail settings, and call-handling rules from various business units. • Ensure Compliance to internal BCP policies and or regulatory requirements applying and managing security patches, updates and configurations to protect against vulnerabilities • Engage with business stakeholders and end-users to gather requirements and feedback, with a specific focus on how they use Teams for both collaboration and voice communication. • Act as the primary point of contact for all product-related queries for the Teams application. • Demonstrate and communicate progress to stakeholders during sprint reviews/ change initiatives. • Stay up-to-date with new features, updates, and best practices in the Microsoft 365, Teams, and Teams Phone ecosystem. • Evaluate how new Teams features (e.g., improved meeting integrations, new message extensions, or advanced telephony features) can be leveraged to enhance our product. What you'll bring • Microsoft Teams Administrator Associate certification or similar such as Collaboration communications systems engineer and PowerShell scripting. • Familiarity with the broader Microsoft 365 suite (SharePoint, Viva, Power Platform). • Strong understanding of VoIP, SIP, and telephony infrastructure. • An ability to apply systems knowledge to troubleshoot and analyse new issues. • Ability to manage change effectively, always mindful of technology, business processes, and systems implications. • An understanding of Clobba and ability to ensure that users actively adopt the product. • An understanding of DECT and ability to ensure that users actively adopt the product. Ideally you'll have • Experience with agile tools like Jira or Azure DevOps. • Experience with SBCs (Session Border Controllers) and Direct Routing. • Knowledge of network protocols and troubleshooting tools. • Ability to manage projects and coordinate with cross-functional teams. • Familiarity with BCP frameworks and security best practices. Benefits • 25 Days Leave + Bank Holidays • Buy & Sell Flexi Leave Options • Private Pension where Ramsay will match up to 5% after a qualifying period • Enhanced Competitive Parental Leave Policies • Private Medical Cover with option to add partner & dependants • Life Assurance (Death in Service) x3 base salary • Free Training and Development via the Ramsay Academy • Concerts for Carers • Employee Assistance Programme • Cycle2Work scheme available, in partnership with Halfords • The Blue Light Card Scheme About Us Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 8 countries, with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Aug 09, 2025
Full time
Job Description Microsoft Teams Product Owner Full Time 37.5 hours per week - Remote Working Closing date for applications Friday 15th August 2025 As the Microsoft Teams Application & Telephony Product Owner you will be responsible for driving the development and enhancement of Teams including any associated applications and telephony solution within the Microsoft Teams ecosystem. You will be the crucial link between our stakeholders, and end-users responsible for defining the vision, strategy, and roadmap for our integrated Teams applications and unified voice communications. Your primary goal will be to maximise the value delivered to our users and ensure our solutions are deeply integrated, intuitive, and leverage the full power of the Teams platform for both collaboration and communication. What you'll do • Develop and maintain the product roadmap for the Teams application and telephony features, ensuring alignment with overall business objectives. • Serve as the subject matter expert on the capabilities and limitations of the Microsoft Teams platform, APIs (future), and developer tools, including those specific to telephony. • Translate high-level business goals into a clear, actionable vision for the development team. • Administer and maintain Microsoft Teams Phone System, including Direct Routing and Calling Plans across 30 plus sites. • Troubleshoot and resolve telephony-related issues, both software and physical hardware (e.g., headsets, desk phones). • Monitor system performance and ensure high availability and reliability. • Define and manage the user experience for voice features, including call queues, auto attendants, IVRs (Interactive Voice Response), and routing policies. • Gather requirements for complex call flows, voicemail settings, and call-handling rules from various business units. • Ensure Compliance to internal BCP policies and or regulatory requirements applying and managing security patches, updates and configurations to protect against vulnerabilities • Engage with business stakeholders and end-users to gather requirements and feedback, with a specific focus on how they use Teams for both collaboration and voice communication. • Act as the primary point of contact for all product-related queries for the Teams application. • Demonstrate and communicate progress to stakeholders during sprint reviews/ change initiatives. • Stay up-to-date with new features, updates, and best practices in the Microsoft 365, Teams, and Teams Phone ecosystem. • Evaluate how new Teams features (e.g., improved meeting integrations, new message extensions, or advanced telephony features) can be leveraged to enhance our product. What you'll bring • Microsoft Teams Administrator Associate certification or similar such as Collaboration communications systems engineer and PowerShell scripting. • Familiarity with the broader Microsoft 365 suite (SharePoint, Viva, Power Platform). • Strong understanding of VoIP, SIP, and telephony infrastructure. • An ability to apply systems knowledge to troubleshoot and analyse new issues. • Ability to manage change effectively, always mindful of technology, business processes, and systems implications. • An understanding of Clobba and ability to ensure that users actively adopt the product. • An understanding of DECT and ability to ensure that users actively adopt the product. Ideally you'll have • Experience with agile tools like Jira or Azure DevOps. • Experience with SBCs (Session Border Controllers) and Direct Routing. • Knowledge of network protocols and troubleshooting tools. • Ability to manage projects and coordinate with cross-functional teams. • Familiarity with BCP frameworks and security best practices. Benefits • 25 Days Leave + Bank Holidays • Buy & Sell Flexi Leave Options • Private Pension where Ramsay will match up to 5% after a qualifying period • Enhanced Competitive Parental Leave Policies • Private Medical Cover with option to add partner & dependants • Life Assurance (Death in Service) x3 base salary • Free Training and Development via the Ramsay Academy • Concerts for Carers • Employee Assistance Programme • Cycle2Work scheme available, in partnership with Halfords • The Blue Light Card Scheme About Us Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 8 countries, with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Barchester Healthcare
Digital Systems Manager
Barchester Healthcare
Due to successful business growth, the Learning and Development team have an exciting new role for a Digital Systems Manager to join the Barchester family. This is a hybrid role, with fortnightly visits to our London Office located in Finsbury Square, EC2A . The Digital Systems Manager will manage and oversee the Digital Learning Platform (DLP) and Learning & Development Reporting System to ensure their continuous smooth running, development and success. Barchester Healthcare is one of the UK's market leading healthcare providers being the third largest in the UK with over 250 nursing homes and hospitals across the country. With a successful new builds programme withup to10 new build homes being built and opened every year for the next three years, we are rapidly and successfully expanding. Responsibilities: Oversee the smooth running, development and success of the Digital Learning Platform and L&D Reporting System Develop clear and insightful reporting dashboards to support learning impact, compliance tracking and workforce development goals Manage the HR data import/export process for creation of DLP accounts and suspension/archival/deletion of leavers in line with GDPR guidelines Manage the relationship with DLP software supplier (Learning Pool) and other third party e-learning providers Manage and improve the transfer of data between DLP and L&D System to ensure course completions are recorded accurately and monitor exceptions Oversee the continual development of seminar workshop booking system on the DLP Collaborate with senior management, department heads, subject matter experts and third party providers to plan and design relevant programmes Line management of DLP Co-ordinator and one L&D Administrator Experience required: Confident in managing a small team LMS management and configuration experience Experience working in a fast paced L&D environment Strong communication skills Project Management experience Good eye for detail Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Aug 08, 2025
Full time
Due to successful business growth, the Learning and Development team have an exciting new role for a Digital Systems Manager to join the Barchester family. This is a hybrid role, with fortnightly visits to our London Office located in Finsbury Square, EC2A . The Digital Systems Manager will manage and oversee the Digital Learning Platform (DLP) and Learning & Development Reporting System to ensure their continuous smooth running, development and success. Barchester Healthcare is one of the UK's market leading healthcare providers being the third largest in the UK with over 250 nursing homes and hospitals across the country. With a successful new builds programme withup to10 new build homes being built and opened every year for the next three years, we are rapidly and successfully expanding. Responsibilities: Oversee the smooth running, development and success of the Digital Learning Platform and L&D Reporting System Develop clear and insightful reporting dashboards to support learning impact, compliance tracking and workforce development goals Manage the HR data import/export process for creation of DLP accounts and suspension/archival/deletion of leavers in line with GDPR guidelines Manage the relationship with DLP software supplier (Learning Pool) and other third party e-learning providers Manage and improve the transfer of data between DLP and L&D System to ensure course completions are recorded accurately and monitor exceptions Oversee the continual development of seminar workshop booking system on the DLP Collaborate with senior management, department heads, subject matter experts and third party providers to plan and design relevant programmes Line management of DLP Co-ordinator and one L&D Administrator Experience required: Confident in managing a small team LMS management and configuration experience Experience working in a fast paced L&D environment Strong communication skills Project Management experience Good eye for detail Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Reds10 (UK) Ltd
Administration Platform Assistant
Reds10 (UK) Ltd Little Driffield, North Humberside
Job description Join Reds10 Where Innovation Meets Opportunity We re on the lookout for a friendly, organised person who s great with systems and enjoys keeping things running smoothly. If you're someone who s curious about tech, likes helping others, and wants to be part of a growing company doing things differently we d love to hear from you. This is a great opportunity to learn new skills, grow your experience, and be part of a supportive team. About the Role You ll work closely with our Platform Administrator, helping manage the key digital systems that keep our projects moving things like Autodesk Construction Cloud (ACC), SharePoint, PowerPlus, Openspace, and ProcurePro. You don t need to know all of them now we ll help you get up to speed. Your job will be to make sure everything s in place, users have what they need, and any problems are sorted quickly and smoothly. What You ll Be Doing Setting up and keeping projects updated in our systems Adding users and managing access Helping with day-to-day questions from the team Keeping things tidy, organised and running to plan Supporting with data entry and updates Making sure we re sticking to the right standards What We re Looking For Some experience in an office or admin role (1 2 years is ideal) Good with organisation and time management Friendly, helpful and a good communicator Happy working on your own or with others Comfortable using Microsoft Office Willing to learn new systems (we ll teach you!) Why Join Us? At Reds10, we re changing the way buildings are made with smart, modern solutions and a big focus on teamwork. You ll join a welcoming team where your ideas matter, your development is supported, and you can enjoy being part of something exciting! Job Type: Full-time
Aug 08, 2025
Full time
Job description Join Reds10 Where Innovation Meets Opportunity We re on the lookout for a friendly, organised person who s great with systems and enjoys keeping things running smoothly. If you're someone who s curious about tech, likes helping others, and wants to be part of a growing company doing things differently we d love to hear from you. This is a great opportunity to learn new skills, grow your experience, and be part of a supportive team. About the Role You ll work closely with our Platform Administrator, helping manage the key digital systems that keep our projects moving things like Autodesk Construction Cloud (ACC), SharePoint, PowerPlus, Openspace, and ProcurePro. You don t need to know all of them now we ll help you get up to speed. Your job will be to make sure everything s in place, users have what they need, and any problems are sorted quickly and smoothly. What You ll Be Doing Setting up and keeping projects updated in our systems Adding users and managing access Helping with day-to-day questions from the team Keeping things tidy, organised and running to plan Supporting with data entry and updates Making sure we re sticking to the right standards What We re Looking For Some experience in an office or admin role (1 2 years is ideal) Good with organisation and time management Friendly, helpful and a good communicator Happy working on your own or with others Comfortable using Microsoft Office Willing to learn new systems (we ll teach you!) Why Join Us? At Reds10, we re changing the way buildings are made with smart, modern solutions and a big focus on teamwork. You ll join a welcoming team where your ideas matter, your development is supported, and you can enjoy being part of something exciting! Job Type: Full-time
Office Angels
Marketing & Office Support Administrator Dog friendly office
Office Angels Ashford, Kent
Join our clients Team as a Marketing & Office Support Administrator! Our client is a company we've recruited for for years. They're family run, they distribute their products globally, they're expanding, with a team of 25 across the UK, newly refurbished offices and dogs in the office too! This newly created role is so exciting, where your Marketing and Sales admin support experience will be so valued and will truly make a difference to an already super successful business. Please find all the details below: Job title: Marketing & Office Support Administrator Location: Near Ashford/Charing. Your own transport is essential due to the location of this company Hours: Monday to Friday, 9am to 5pm Salary: 32,000 - 35,000 DOE Reasons to work at this company: Career growth and professional development opportunities. A fun, friendly, and supportive office environment within a family-run business. 25 days holiday plus bank holidays. Private medical insurance. Regular team events and a fantastic company culture A dog in the office! Purpose of this role: As the Marketing & Sales Support Administrator, you will provide vital administrative and operational support to both the internal sales team and the external marketing agency. You will help ensure the smooth execution of sales processes, marketing campaigns, and customer communications, all while maintaining accurate records to support the company's growth initiatives. Key Responsibilities: Marketing Support: Support the creation, scheduling, and distribution of marketing materials (e.g. brochures, newsletters, digital campaigns). Assist in managing the company's website and social media accounts, ensuring engaging and up-to-date content. Help coordinate events, exhibitions, and promotional activities. Conduct market research and competitor analysis to inform marketing strategies. Monitor and track the sales/marketing budget, reporting on expenditure. Operational Support: Assist the sales team with lead management and appointment scheduling. Compile reports on quotes sent, orders received, and job profitability. Support the development of sales and marketing strategies through data collection and analysis. Collaborate with finance and operations teams to ensure a smooth handover of completed jobs for invoicing. Handle incoming customer inquiries via phone and email with prompt and professional responses. Assist in preparing and following up on sales quotes, proposals, and orders. Maintain and update the CRM system with accurate customer, lead, and order data. Liaise with customers to provide updates on quotes, orders, and completed jobs. You'll be the ideal candidate for this role if you have: Previous experience in a marketing and operational role. Experience with digital marketing tools (e.g., social media platforms, Mailchimp). Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and familiar with CRM systems. Familiarity with website management and content creation. Knowledge of sales reporting and performance tracking. Next Steps: If you're excited by this opportunity and meet the criteria, we'd love to hear from you - apply today to take the next step in your career! Know someone who might be perfect for this role? Refer them and if they're successful, you'll receive a 100 voucher of your choice! (Terms apply) Don't forget: If your application matches the job requirements, we'll email you-please check your junk/spam folders. If you hear from us, call Emma (Candidate Manager) or Nicola (Elite Consultant) on (phone number removed) within 24 hours to discuss the role in more detail. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 08, 2025
Full time
Join our clients Team as a Marketing & Office Support Administrator! Our client is a company we've recruited for for years. They're family run, they distribute their products globally, they're expanding, with a team of 25 across the UK, newly refurbished offices and dogs in the office too! This newly created role is so exciting, where your Marketing and Sales admin support experience will be so valued and will truly make a difference to an already super successful business. Please find all the details below: Job title: Marketing & Office Support Administrator Location: Near Ashford/Charing. Your own transport is essential due to the location of this company Hours: Monday to Friday, 9am to 5pm Salary: 32,000 - 35,000 DOE Reasons to work at this company: Career growth and professional development opportunities. A fun, friendly, and supportive office environment within a family-run business. 25 days holiday plus bank holidays. Private medical insurance. Regular team events and a fantastic company culture A dog in the office! Purpose of this role: As the Marketing & Sales Support Administrator, you will provide vital administrative and operational support to both the internal sales team and the external marketing agency. You will help ensure the smooth execution of sales processes, marketing campaigns, and customer communications, all while maintaining accurate records to support the company's growth initiatives. Key Responsibilities: Marketing Support: Support the creation, scheduling, and distribution of marketing materials (e.g. brochures, newsletters, digital campaigns). Assist in managing the company's website and social media accounts, ensuring engaging and up-to-date content. Help coordinate events, exhibitions, and promotional activities. Conduct market research and competitor analysis to inform marketing strategies. Monitor and track the sales/marketing budget, reporting on expenditure. Operational Support: Assist the sales team with lead management and appointment scheduling. Compile reports on quotes sent, orders received, and job profitability. Support the development of sales and marketing strategies through data collection and analysis. Collaborate with finance and operations teams to ensure a smooth handover of completed jobs for invoicing. Handle incoming customer inquiries via phone and email with prompt and professional responses. Assist in preparing and following up on sales quotes, proposals, and orders. Maintain and update the CRM system with accurate customer, lead, and order data. Liaise with customers to provide updates on quotes, orders, and completed jobs. You'll be the ideal candidate for this role if you have: Previous experience in a marketing and operational role. Experience with digital marketing tools (e.g., social media platforms, Mailchimp). Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and familiar with CRM systems. Familiarity with website management and content creation. Knowledge of sales reporting and performance tracking. Next Steps: If you're excited by this opportunity and meet the criteria, we'd love to hear from you - apply today to take the next step in your career! Know someone who might be perfect for this role? Refer them and if they're successful, you'll receive a 100 voucher of your choice! (Terms apply) Don't forget: If your application matches the job requirements, we'll email you-please check your junk/spam folders. If you hear from us, call Emma (Candidate Manager) or Nicola (Elite Consultant) on (phone number removed) within 24 hours to discuss the role in more detail. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
People Systems and Data Analyst HR, Office & Talent London
LADbible Group
Founded in 2012, LADbible Group is redefining entertainment and news for a social generation. Our global community engages with our content-spanning editorial, video, documentary and live - we reach 1 billion people each and every month. Our mission is to give the youth generation a voice by building communities that laugh, think and act.Using all major platforms, we've rapidly risen to become one of the world's largest publishers. About the Role We are excited to introduce a new opportunity for a People Systems and Data Analyst to join our growing People team. In this newly created role, you will be critical to the ongoing evolution of our HR function - ensuring that our HR systems (HiBob and TeamTailor) are optimised, our People data is accurate and insightful, and that leadership has access to timely, high-quality reporting. Working closely with the HR Director, you will help drive forward our digital HR agenda, deliver meaningful data-driven insights, and shape a culture of continuous improvement across the People function. What the opportunity looks like HR Systems Management: Manage system updates, user access, workflows, templates, and integrations with other business systems. Troubleshoot system issues and work with vendors and internal teams to ensure timely resolutions. Data, Reporting, and Insights: Develop, maintain, and deliver core HR reports and dashboards, ensuring data accuracy and accessibility for leadership and HR stakeholders. Provide regular and ad-hoc reporting and analysis directly to the HR Director to support strategic planning, board reporting, and operational decision-making. Analyse People data to surface trends, risks, and opportunities, and present insights in a clear, actionable way. Maintain high standards of data integrity and ensure compliance with GDPR and internal governance policies. Employee Engagement Surveys: Help manage the design, launch, analysis, and reporting of employee engagement surveys through HiBob or other platforms. Partner with the HR team and business leaders to develop survey strategies and action plans based on insights gathered. Process Improvement: Identify and implement opportunities to automate and streamline HR processes through better system utilisation. Document system workflows and create user-friendly process guides for HR and business users. Support wider HR transformation and digital initiatives, working in a highly collaborative environment. Stakeholder Engagement: Partner closely with HR Business Partners and Talent Acquisition teams to understand and meet system and reporting needs. Provide user training, guidance, and first-line support for HR systems and reporting tools. Act as the systems administrator for HiBob and Teamtailor, ensuring optimal system configuration, maintenance, and continuous enhancement. Skills and experience we'd like you to have Proven experience working with HiBob, Teamtailor, or similar HRIS and ATS platforms. Strong background in HR reporting, people data analysis, and insights generation. Experience supporting or managing employee engagement surveys. Advanced Excel skills; experience with data visualisation tools (e.g., HiBob Reports, Power BI) is highly desirable. Strong analytical mindset with the ability to communicate data and trends clearly to both technical and non-technical audiences. Excellent attention to detail, organisational skills, and a solutions-driven approach. Highly collaborative with the ability to build trusted relationships across HR and leadership teams. At LADbible Group we've rolled out blended working which means the majority of departments across the business (including London, Manchester and International offices) work in the office 3 days per week. LADbible Group is an equal opportunities employer. We are determined to create a diverse group at all levels of our company and we welcome all members of the community to apply for openings with us. As the leading social youth publisher, we have a powerful global platform to better represent our audience and enable those that do not have equal opportunities to have their voices heard. As a business, we are committed to building a diverse and inclusive workforce, in an environment where everyone feels comfortable to be themselves.
Aug 08, 2025
Full time
Founded in 2012, LADbible Group is redefining entertainment and news for a social generation. Our global community engages with our content-spanning editorial, video, documentary and live - we reach 1 billion people each and every month. Our mission is to give the youth generation a voice by building communities that laugh, think and act.Using all major platforms, we've rapidly risen to become one of the world's largest publishers. About the Role We are excited to introduce a new opportunity for a People Systems and Data Analyst to join our growing People team. In this newly created role, you will be critical to the ongoing evolution of our HR function - ensuring that our HR systems (HiBob and TeamTailor) are optimised, our People data is accurate and insightful, and that leadership has access to timely, high-quality reporting. Working closely with the HR Director, you will help drive forward our digital HR agenda, deliver meaningful data-driven insights, and shape a culture of continuous improvement across the People function. What the opportunity looks like HR Systems Management: Manage system updates, user access, workflows, templates, and integrations with other business systems. Troubleshoot system issues and work with vendors and internal teams to ensure timely resolutions. Data, Reporting, and Insights: Develop, maintain, and deliver core HR reports and dashboards, ensuring data accuracy and accessibility for leadership and HR stakeholders. Provide regular and ad-hoc reporting and analysis directly to the HR Director to support strategic planning, board reporting, and operational decision-making. Analyse People data to surface trends, risks, and opportunities, and present insights in a clear, actionable way. Maintain high standards of data integrity and ensure compliance with GDPR and internal governance policies. Employee Engagement Surveys: Help manage the design, launch, analysis, and reporting of employee engagement surveys through HiBob or other platforms. Partner with the HR team and business leaders to develop survey strategies and action plans based on insights gathered. Process Improvement: Identify and implement opportunities to automate and streamline HR processes through better system utilisation. Document system workflows and create user-friendly process guides for HR and business users. Support wider HR transformation and digital initiatives, working in a highly collaborative environment. Stakeholder Engagement: Partner closely with HR Business Partners and Talent Acquisition teams to understand and meet system and reporting needs. Provide user training, guidance, and first-line support for HR systems and reporting tools. Act as the systems administrator for HiBob and Teamtailor, ensuring optimal system configuration, maintenance, and continuous enhancement. Skills and experience we'd like you to have Proven experience working with HiBob, Teamtailor, or similar HRIS and ATS platforms. Strong background in HR reporting, people data analysis, and insights generation. Experience supporting or managing employee engagement surveys. Advanced Excel skills; experience with data visualisation tools (e.g., HiBob Reports, Power BI) is highly desirable. Strong analytical mindset with the ability to communicate data and trends clearly to both technical and non-technical audiences. Excellent attention to detail, organisational skills, and a solutions-driven approach. Highly collaborative with the ability to build trusted relationships across HR and leadership teams. At LADbible Group we've rolled out blended working which means the majority of departments across the business (including London, Manchester and International offices) work in the office 3 days per week. LADbible Group is an equal opportunities employer. We are determined to create a diverse group at all levels of our company and we welcome all members of the community to apply for openings with us. As the leading social youth publisher, we have a powerful global platform to better represent our audience and enable those that do not have equal opportunities to have their voices heard. As a business, we are committed to building a diverse and inclusive workforce, in an environment where everyone feels comfortable to be themselves.
Product Manager - Partner Experience
8x8 UK Ltd.
Product Manager - Partner Experience page is loaded Product Manager - Partner Experience Apply locations UK-London Office UK-Remote time type Full time posted on Posted Yesterday job requisition id R1890 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience-combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity. As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth. Learn more on our company website at follow our pages on LinkedIn , Twitter , Facebook and Instagram . We are looking for a Product Manager with a strong background in Partner Relationship Management (PRM) , product strategy, and cross-functional leadership to drive the development and optimization of our global partner ecosystem. This role will redefine how our partners engage with our platform, enhance lifecycle experiences-from onboarding to monetization-and deliver measurable impact through innovation and scale. The ideal candidate will bring deep telecom industry expertise, fluency in B2B SaaS or platform environments, and a strong grasp of partner ecosystems, including resellers, integrators, and technology partners. Key Responsibilities Strategy & Vision Define and articulate a compelling product strategy and vision aligned with the company's goals for partner success and revenue growth. Conduct market analysis, partner segmentation, and competitive benchmarking to identify opportunities and pain points. Develop and maintain a comprehensive partner journey roadmap including onboarding, enablement, co-selling, billing, and lifecycle support. Champion the voice of the partner by conducting interviews, gathering feedback, and defining metrics that shape roadmap priorities. Roadmap & Execution Own the product roadmap for partner program capabilities: onboarding, training, co-selling, incentive models, analytics, and certifications. Collaborate cross-functionally with UX, Engineering, Operations, Sales, and Marketing to deliver seamless partner experiences and scalable tools. Lead agile product development: writing clear requirements, user stories, acceptance criteria, and sprint planning documentation. Define and manage OKRs for PRM platform initiatives with a focus on delivery excellence and iterative value. Partner Engagement & Feedback Act as the internal advocate for partners-ensuring their needs inform all aspects of the partner experience. Design and evolve partner tiering, performance tracking, and incentive frameworks in collaboration with Channel and GTM leaders. Drive continuous improvement through data analysis, satisfaction metrics, and partner engagement insights. Metrics & Performance Establish and track KPIs including partner activation, retention, satisfaction scores, and partner-led revenue. Build dashboards and reports to ensure performance transparency and accountability across the partner ecosystem. Evaluate ROI and scalability of partner initiatives using robust business modeling and impact analysis. Required Skills & Experience Product & Platform Expertise 7-10+ years in Product Management, with 3+ years in PRM or partner-facing SaaS product roles. Proven experience delivering complex B2B solutions across partner portals, billing, enablement, and incentive models. Preferred Expertise in Salesforce Experience Cloud, CPQ, and Sales Cloud, with the ability to configure and manage partner-specific workflows. Experience integrating 3rd-party tools (e.g., Tableau, Marketing Cloud, PRM accelerators) for engagement and analytics. Cross-Functional & Technical Leadership Demonstrated success leading cross-functional teams including Sales, Alliances, Marketing, Finance, and Engineering. Strong understanding of partner lifecycle processes: onboarding, accreditation, lead distribution, deal registration, and billing. Experience managing PRM portal configuration, user access, and global partner segmentation. Strategic Thinking & Communication Analytical mindset with a strong grasp of partner metrics, usage data, and business impact modeling. Ability to influence senior stakeholders through data-driven storytelling and clear articulation of business value. Excellent communication, collaboration, and stakeholder management skills. Preferred Qualifications Telecom/UCaaS/CPaaS industry experience with complex partner ecosystems. Experience in SaaS reseller models, enterprise provisioning, and network integration. Salesforce certifications: Administrator, Experience Cloud Consultant, or Sales Cloud Consultant. Background in change management or transformation programs. Familiarity with Agile/Scrum frameworks and iterative product delivery. Why Join Us? Be the driving force behind a transformative partner program with real business impact. Collaborate with high-performing teams at the intersection of technology, partnerships, and innovation. Access competitive compensation, comprehensive benefits, and career growth in a fast-paced, outcome-driven environment. For a closer look into what life at 8x8 UK Ltd. is about check out our Instagram page. 8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness which is why we have been a member of the Living Wage Foundation for many years and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to. Our Job Applicant Privacy Notice can be found here . Hiring Journey at 8x8 Stay Connected Want to see what life at 8x8 really looks like? Follow us for a behind-the-scenes look at our people, culture, and what we're building together.
Aug 08, 2025
Full time
Product Manager - Partner Experience page is loaded Product Manager - Partner Experience Apply locations UK-London Office UK-Remote time type Full time posted on Posted Yesterday job requisition id R1890 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience-combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity. As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth. Learn more on our company website at follow our pages on LinkedIn , Twitter , Facebook and Instagram . We are looking for a Product Manager with a strong background in Partner Relationship Management (PRM) , product strategy, and cross-functional leadership to drive the development and optimization of our global partner ecosystem. This role will redefine how our partners engage with our platform, enhance lifecycle experiences-from onboarding to monetization-and deliver measurable impact through innovation and scale. The ideal candidate will bring deep telecom industry expertise, fluency in B2B SaaS or platform environments, and a strong grasp of partner ecosystems, including resellers, integrators, and technology partners. Key Responsibilities Strategy & Vision Define and articulate a compelling product strategy and vision aligned with the company's goals for partner success and revenue growth. Conduct market analysis, partner segmentation, and competitive benchmarking to identify opportunities and pain points. Develop and maintain a comprehensive partner journey roadmap including onboarding, enablement, co-selling, billing, and lifecycle support. Champion the voice of the partner by conducting interviews, gathering feedback, and defining metrics that shape roadmap priorities. Roadmap & Execution Own the product roadmap for partner program capabilities: onboarding, training, co-selling, incentive models, analytics, and certifications. Collaborate cross-functionally with UX, Engineering, Operations, Sales, and Marketing to deliver seamless partner experiences and scalable tools. Lead agile product development: writing clear requirements, user stories, acceptance criteria, and sprint planning documentation. Define and manage OKRs for PRM platform initiatives with a focus on delivery excellence and iterative value. Partner Engagement & Feedback Act as the internal advocate for partners-ensuring their needs inform all aspects of the partner experience. Design and evolve partner tiering, performance tracking, and incentive frameworks in collaboration with Channel and GTM leaders. Drive continuous improvement through data analysis, satisfaction metrics, and partner engagement insights. Metrics & Performance Establish and track KPIs including partner activation, retention, satisfaction scores, and partner-led revenue. Build dashboards and reports to ensure performance transparency and accountability across the partner ecosystem. Evaluate ROI and scalability of partner initiatives using robust business modeling and impact analysis. Required Skills & Experience Product & Platform Expertise 7-10+ years in Product Management, with 3+ years in PRM or partner-facing SaaS product roles. Proven experience delivering complex B2B solutions across partner portals, billing, enablement, and incentive models. Preferred Expertise in Salesforce Experience Cloud, CPQ, and Sales Cloud, with the ability to configure and manage partner-specific workflows. Experience integrating 3rd-party tools (e.g., Tableau, Marketing Cloud, PRM accelerators) for engagement and analytics. Cross-Functional & Technical Leadership Demonstrated success leading cross-functional teams including Sales, Alliances, Marketing, Finance, and Engineering. Strong understanding of partner lifecycle processes: onboarding, accreditation, lead distribution, deal registration, and billing. Experience managing PRM portal configuration, user access, and global partner segmentation. Strategic Thinking & Communication Analytical mindset with a strong grasp of partner metrics, usage data, and business impact modeling. Ability to influence senior stakeholders through data-driven storytelling and clear articulation of business value. Excellent communication, collaboration, and stakeholder management skills. Preferred Qualifications Telecom/UCaaS/CPaaS industry experience with complex partner ecosystems. Experience in SaaS reseller models, enterprise provisioning, and network integration. Salesforce certifications: Administrator, Experience Cloud Consultant, or Sales Cloud Consultant. Background in change management or transformation programs. Familiarity with Agile/Scrum frameworks and iterative product delivery. Why Join Us? Be the driving force behind a transformative partner program with real business impact. Collaborate with high-performing teams at the intersection of technology, partnerships, and innovation. Access competitive compensation, comprehensive benefits, and career growth in a fast-paced, outcome-driven environment. For a closer look into what life at 8x8 UK Ltd. is about check out our Instagram page. 8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness which is why we have been a member of the Living Wage Foundation for many years and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to. Our Job Applicant Privacy Notice can be found here . Hiring Journey at 8x8 Stay Connected Want to see what life at 8x8 really looks like? Follow us for a behind-the-scenes look at our people, culture, and what we're building together.
IT Systems Administrator
Fourth Enterprises, LLC
Fourth is the world's largest and fastest-growing global leader of end-to-end restaurant and hospitality management technology solutions. We pride ourselves on delivering a world-class SaaS experience for our clients by building long term partnerships starting from the first phone call. We know our recipe for success at Fourth is our amazing team and that starts with hiring the right people! Interested in joining our smart, fun, and talented team? We are seeking a Systems Administrator to join our Fourth team, working 2 days in the office! The IT Systems Administrator shall be responsible for the installation, configuration, maintenance, and support of our IT infrastructure, including servers, networks, and related systems. This role ensures optimal performance, security, and availability of IT resources to support business operations. The applicant will be expected to deliver timely fully completed project work as required. The role System Management Install, configure, and maintain servers, storage systems, and other IT infrastructure components. Monitor system performance and troubleshoot issues to ensure minimal downtime. Perform regular updates, patches, and upgrades to hardware and software systems. Microsoft 365 administration Microsoft Azure administration Microsoft Entra ID administration Network Administration Manage and maintain network systems, including LAN/WAN, switches, routers, and firewalls. Troubleshoot network connectivity issues and implement solutions to enhance network performance. Ensure secure and reliable communication across the organization. Security and Compliance Implement and monitor IT security protocols to safeguard data and systems. Manage user access and authentication systems, such as Active Directory or similar platforms. Technical Support Provide Level 2 and Level 3 technical support for IT-related issues. Train and assist staS in the use of IT systems and applications. Collaborate with vendors and service providers to resolve complex issues. Backup and Recovery Develop and maintain data backup and disaster recovery plans. Test recovery procedures to ensure business continuity. Perform regular backups and verify their integrity. Documentation and Reporting Maintain accurate documentation of system configurations, procedures, and change logs. Generate performance and usage reports for review by IT leadership. Recommend and implement improvements to existing systems and processes. Help Desk Manage your own IT support tickets. End user equipment issue resolution. License assignment. JML processing. The ideal candidate RequiredQualifications/Experience Proven experience as a Systems Administrator or similar role. Proficiency in operating systems such asWindows 10/11,Windows Server, iOS and macOS. (Linux nice to have) Familiarity with virtualization technologies (e.g., VMware, Hyper-V). Experience with cloud platforms -Azure & AWS. Strong knowledge of networking protocols and tools. Expertise in IT security best practices and tools. Excellent problem-solving and analytical skills. MDM administration -Intune & Jamf Cloud networking -Meraki Preferred Qualifications Relevant certifications such as CompTIA Server+, Microsoft Certified: Azure Administrator, or Cisco CCNA. Experience with scripting and automation tools (e.g., PowerShell, Python). Soft Skills Strong communication and interpersonal skills. Ability to work independently and as part of a team. Exceptional organizational and time management abilities. Proactive attitude with a focus on continuous improvement and excellence. Benefits Holidays. We all need to rest so you get 25 basic holidays with the option to grow up to 30 with service + your birthday off + bank holidays! ️️Flexible working! Use our flexible working hours and hybrid working environments to manage it. ️Wellness activities and a lot of pampering included. On top of that, you can add gym subscription discounts. Laptop and equipment. Healthcare expense claim tools! Like in life, at work we also want you to grow with certifications. Annual meet ups! Enhanced parenting scheme! Cycle to work scheme and season ticket loan provided. Pension and life insurance? Several, for you to choose what looks convenient. On demand pay tools for you to be able to access salary even before the end of the month! Our Story In July 2019 Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world's largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes-from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company's complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE. Fourth is an Equal Opportunity Employer All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status.
Aug 08, 2025
Full time
Fourth is the world's largest and fastest-growing global leader of end-to-end restaurant and hospitality management technology solutions. We pride ourselves on delivering a world-class SaaS experience for our clients by building long term partnerships starting from the first phone call. We know our recipe for success at Fourth is our amazing team and that starts with hiring the right people! Interested in joining our smart, fun, and talented team? We are seeking a Systems Administrator to join our Fourth team, working 2 days in the office! The IT Systems Administrator shall be responsible for the installation, configuration, maintenance, and support of our IT infrastructure, including servers, networks, and related systems. This role ensures optimal performance, security, and availability of IT resources to support business operations. The applicant will be expected to deliver timely fully completed project work as required. The role System Management Install, configure, and maintain servers, storage systems, and other IT infrastructure components. Monitor system performance and troubleshoot issues to ensure minimal downtime. Perform regular updates, patches, and upgrades to hardware and software systems. Microsoft 365 administration Microsoft Azure administration Microsoft Entra ID administration Network Administration Manage and maintain network systems, including LAN/WAN, switches, routers, and firewalls. Troubleshoot network connectivity issues and implement solutions to enhance network performance. Ensure secure and reliable communication across the organization. Security and Compliance Implement and monitor IT security protocols to safeguard data and systems. Manage user access and authentication systems, such as Active Directory or similar platforms. Technical Support Provide Level 2 and Level 3 technical support for IT-related issues. Train and assist staS in the use of IT systems and applications. Collaborate with vendors and service providers to resolve complex issues. Backup and Recovery Develop and maintain data backup and disaster recovery plans. Test recovery procedures to ensure business continuity. Perform regular backups and verify their integrity. Documentation and Reporting Maintain accurate documentation of system configurations, procedures, and change logs. Generate performance and usage reports for review by IT leadership. Recommend and implement improvements to existing systems and processes. Help Desk Manage your own IT support tickets. End user equipment issue resolution. License assignment. JML processing. The ideal candidate RequiredQualifications/Experience Proven experience as a Systems Administrator or similar role. Proficiency in operating systems such asWindows 10/11,Windows Server, iOS and macOS. (Linux nice to have) Familiarity with virtualization technologies (e.g., VMware, Hyper-V). Experience with cloud platforms -Azure & AWS. Strong knowledge of networking protocols and tools. Expertise in IT security best practices and tools. Excellent problem-solving and analytical skills. MDM administration -Intune & Jamf Cloud networking -Meraki Preferred Qualifications Relevant certifications such as CompTIA Server+, Microsoft Certified: Azure Administrator, or Cisco CCNA. Experience with scripting and automation tools (e.g., PowerShell, Python). Soft Skills Strong communication and interpersonal skills. Ability to work independently and as part of a team. Exceptional organizational and time management abilities. Proactive attitude with a focus on continuous improvement and excellence. Benefits Holidays. We all need to rest so you get 25 basic holidays with the option to grow up to 30 with service + your birthday off + bank holidays! ️️Flexible working! Use our flexible working hours and hybrid working environments to manage it. ️Wellness activities and a lot of pampering included. On top of that, you can add gym subscription discounts. Laptop and equipment. Healthcare expense claim tools! Like in life, at work we also want you to grow with certifications. Annual meet ups! Enhanced parenting scheme! Cycle to work scheme and season ticket loan provided. Pension and life insurance? Several, for you to choose what looks convenient. On demand pay tools for you to be able to access salary even before the end of the month! Our Story In July 2019 Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world's largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes-from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company's complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE. Fourth is an Equal Opportunity Employer All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status.
IT Systems Administrator
Fourth Enterprises, LLC Macclesfield, Cheshire
Fourth is the world's largest and fastest-growing global leader of end-to-end restaurant and hospitality management technology solutions. We pride ourselves on delivering a world-class SaaS experience for our clients by building long term partnerships starting from the first phone call. We know our recipe for success at Fourth is our amazing team and that starts with hiring the right people! Interested in joining our smart, fun, and talented team? We are seeking a Systems Administrator to join our Fourth team, working 2 days in the office! The IT Systems Administrator shall be responsible for the installation, configuration, maintenance, and support of our IT infrastructure, including servers, networks, and related systems. This role ensures optimal performance, security, and availability of IT resources to support business operations. The applicant will be expected to deliver timely fully completed project work as required. The role System Management Install, configure, and maintain servers, storage systems, and other IT infrastructure components. Monitor system performance and troubleshoot issues to ensure minimal downtime. Perform regular updates, patches, and upgrades to hardware and software systems. Microsoft 365 administration Microsoft Azure administration Microsoft Entra ID administration Network Administration Manage and maintain network systems, including LAN/WAN, switches, routers, and firewalls. Troubleshoot network connectivity issues and implement solutions to enhance network performance. Ensure secure and reliable communication across the organization. Security and Compliance Implement and monitor IT security protocols to safeguard data and systems. Manage user access and authentication systems, such as Active Directory or similar platforms. Technical Support Provide Level 2 and Level 3 technical support for IT-related issues. Train and assist staS in the use of IT systems and applications. Collaborate with vendors and service providers to resolve complex issues. Backup and Recovery Develop and maintain data backup and disaster recovery plans. Test recovery procedures to ensure business continuity. Perform regular backups and verify their integrity. Documentation and Reporting Maintain accurate documentation of system configurations, procedures, and change logs. Generate performance and usage reports for review by IT leadership. Recommend and implement improvements to existing systems and processes. Help Desk Manage your own IT support tickets. End user equipment issue resolution. License assignment. JML processing. The ideal candidate RequiredQualifications/Experience Proven experience as a Systems Administrator or similar role. Proficiency in operating systems such asWindows 10/11,Windows Server, iOS and macOS. (Linux nice to have) Familiarity with virtualization technologies (e.g., VMware, Hyper-V). Experience with cloud platforms -Azure & AWS. Strong knowledge of networking protocols and tools. Expertise in IT security best practices and tools. Excellent problem-solving and analytical skills. MDM administration -Intune & Jamf Cloud networking -Meraki Preferred Qualifications Relevant certifications such as CompTIA Server+, Microsoft Certified: Azure Administrator, or Cisco CCNA. Experience with scripting and automation tools (e.g., PowerShell, Python). Soft Skills Strong communication and interpersonal skills. Ability to work independently and as part of a team. Exceptional organizational and time management abilities. Proactive attitude with a focus on continuous improvement and excellence. Benefits Holidays. We all need to rest so you get 25 basic holidays with the option to grow up to 30 with service + your birthday off + bank holidays! ️️Flexible working! Use our flexible working hours and hybrid working environments to manage it. ️Wellness activities and a lot of pampering included. On top of that, you can add gym subscription discounts. Laptop and equipment. Healthcare expense claim tools! Like in life, at work we also want you to grow with certifications. Annual meet ups! Enhanced parenting scheme! Cycle to work scheme and season ticket loan provided. Pension and life insurance? Several, for you to choose what looks convenient. On demand pay tools for you to be able to access salary even before the end of the month! Our Story In July 2019 Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world's largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes-from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company's complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE. Fourth is an Equal Opportunity Employer All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status.
Aug 08, 2025
Full time
Fourth is the world's largest and fastest-growing global leader of end-to-end restaurant and hospitality management technology solutions. We pride ourselves on delivering a world-class SaaS experience for our clients by building long term partnerships starting from the first phone call. We know our recipe for success at Fourth is our amazing team and that starts with hiring the right people! Interested in joining our smart, fun, and talented team? We are seeking a Systems Administrator to join our Fourth team, working 2 days in the office! The IT Systems Administrator shall be responsible for the installation, configuration, maintenance, and support of our IT infrastructure, including servers, networks, and related systems. This role ensures optimal performance, security, and availability of IT resources to support business operations. The applicant will be expected to deliver timely fully completed project work as required. The role System Management Install, configure, and maintain servers, storage systems, and other IT infrastructure components. Monitor system performance and troubleshoot issues to ensure minimal downtime. Perform regular updates, patches, and upgrades to hardware and software systems. Microsoft 365 administration Microsoft Azure administration Microsoft Entra ID administration Network Administration Manage and maintain network systems, including LAN/WAN, switches, routers, and firewalls. Troubleshoot network connectivity issues and implement solutions to enhance network performance. Ensure secure and reliable communication across the organization. Security and Compliance Implement and monitor IT security protocols to safeguard data and systems. Manage user access and authentication systems, such as Active Directory or similar platforms. Technical Support Provide Level 2 and Level 3 technical support for IT-related issues. Train and assist staS in the use of IT systems and applications. Collaborate with vendors and service providers to resolve complex issues. Backup and Recovery Develop and maintain data backup and disaster recovery plans. Test recovery procedures to ensure business continuity. Perform regular backups and verify their integrity. Documentation and Reporting Maintain accurate documentation of system configurations, procedures, and change logs. Generate performance and usage reports for review by IT leadership. Recommend and implement improvements to existing systems and processes. Help Desk Manage your own IT support tickets. End user equipment issue resolution. License assignment. JML processing. The ideal candidate RequiredQualifications/Experience Proven experience as a Systems Administrator or similar role. Proficiency in operating systems such asWindows 10/11,Windows Server, iOS and macOS. (Linux nice to have) Familiarity with virtualization technologies (e.g., VMware, Hyper-V). Experience with cloud platforms -Azure & AWS. Strong knowledge of networking protocols and tools. Expertise in IT security best practices and tools. Excellent problem-solving and analytical skills. MDM administration -Intune & Jamf Cloud networking -Meraki Preferred Qualifications Relevant certifications such as CompTIA Server+, Microsoft Certified: Azure Administrator, or Cisco CCNA. Experience with scripting and automation tools (e.g., PowerShell, Python). Soft Skills Strong communication and interpersonal skills. Ability to work independently and as part of a team. Exceptional organizational and time management abilities. Proactive attitude with a focus on continuous improvement and excellence. Benefits Holidays. We all need to rest so you get 25 basic holidays with the option to grow up to 30 with service + your birthday off + bank holidays! ️️Flexible working! Use our flexible working hours and hybrid working environments to manage it. ️Wellness activities and a lot of pampering included. On top of that, you can add gym subscription discounts. Laptop and equipment. Healthcare expense claim tools! Like in life, at work we also want you to grow with certifications. Annual meet ups! Enhanced parenting scheme! Cycle to work scheme and season ticket loan provided. Pension and life insurance? Several, for you to choose what looks convenient. On demand pay tools for you to be able to access salary even before the end of the month! Our Story In July 2019 Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world's largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes-from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company's complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE. Fourth is an Equal Opportunity Employer All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status.
Senior Back-end Engineer
Story Terrace Inc.
About the company Vega is building the distribution operating system ("AltOS") for the alternatives industry, empowering asset managers to efficiently service and scale their client base in an era of hypergrowth for alternatives. Through a single unified Core engine, Vega orchestrates previously siloed offline processes across pre-trade, execution and post-trade client operations, while enabling asset managers to distribute their products through a scalable "Alternatives-as-a-Service" framework. Vega's modular, API-driven architecture ensures compatibility with a broad range of existing point solutions and third party stakeholders, setting the foundations for the first purpose-built infrastructure layer for the alternatives industry. Vega's founding team consists of alternatives specialists from investment firms such as KKR, Blackstone, Elliott and Goldman Sachs, along with top product and engineering talent from successful fintech scale-ups like Revolut and Trade Republic. Vega has raised over $28m in funding from Apollo, Motive Ventures, Picus Capital, Citi Ventures, and 60 senior executives from the alternative investment industry. To learn more, please visit . Key responsibilities Architect and Develop: lead the design and development of back-end services for our SaaS B2B platform, focusing on creating an open architecture that integrates various players in the private equity ecosystem Microservices: build and maintain microservices using Java 21 and Spring Boot, ensuring scalability, reliability, and performance Cloud Development: play a crucial role in our cloud infrastructure with Kubernetes (K8s) on AWS, leveraging Docker for containerisation API Development: develop and optimise RESTful APIs to support our frontend applications built with React and TypeScript Platform Integration: ensure seamless integration of our platform with third-party systems used by PE firms, distributors, private banks, and fund administrators Collaboration: work closely with front-end developers, product managers, and other stakeholders to deliver high-quality features that meet customer needs Performance Tuning: identify and resolve performance bottlenecks in the back-end services and ensure efficient data flow and processing Security: implement best practices for securing data, ensuring compliance with industry standards and regulations Mentorship: provide technical leadership and mentorship to junior engineers, fostering a culture of continuous learning and improvement Qualifications Experience: 7+ years of experience in back-end development, with a strong focus on Java (preferably Java 21) and Spring Boot Microservices Architecture: proven experience in designing and developing microservices-based architectures Cloud Expertise: hands-on experience with AWS services, including EC2, and a strong understanding of Kubernetes (K8s) for container orchestration API Development: strong experience in building RESTful APIs and integrating with frontend frameworks such as React and TypeScript Continuous Integration/Continuous Deployment (CI/CD): familiarity with CI/CD pipelines and automated testing frameworks Database Management: proficiency with SQL including migrations (Flyway), ensuring data integrity and optimal performance Problem-Solving: excellent analytical and problem-solving skills with a focus on delivering scalable solutions Communication: strong communication skills with the ability to articulate complex technical concepts to non-technical stakeholders Technologies Back-end: Java 21, Spring (Boot 3+/Cloud/Data/REST), Postgres/Jooq/Flyway, JUnit/TestContainers/Mockito, AWS (EC2, RDS, k8s, Cognito, S3) Front-end: TypeScript, React, and Tailwind CSS
Aug 08, 2025
Full time
About the company Vega is building the distribution operating system ("AltOS") for the alternatives industry, empowering asset managers to efficiently service and scale their client base in an era of hypergrowth for alternatives. Through a single unified Core engine, Vega orchestrates previously siloed offline processes across pre-trade, execution and post-trade client operations, while enabling asset managers to distribute their products through a scalable "Alternatives-as-a-Service" framework. Vega's modular, API-driven architecture ensures compatibility with a broad range of existing point solutions and third party stakeholders, setting the foundations for the first purpose-built infrastructure layer for the alternatives industry. Vega's founding team consists of alternatives specialists from investment firms such as KKR, Blackstone, Elliott and Goldman Sachs, along with top product and engineering talent from successful fintech scale-ups like Revolut and Trade Republic. Vega has raised over $28m in funding from Apollo, Motive Ventures, Picus Capital, Citi Ventures, and 60 senior executives from the alternative investment industry. To learn more, please visit . Key responsibilities Architect and Develop: lead the design and development of back-end services for our SaaS B2B platform, focusing on creating an open architecture that integrates various players in the private equity ecosystem Microservices: build and maintain microservices using Java 21 and Spring Boot, ensuring scalability, reliability, and performance Cloud Development: play a crucial role in our cloud infrastructure with Kubernetes (K8s) on AWS, leveraging Docker for containerisation API Development: develop and optimise RESTful APIs to support our frontend applications built with React and TypeScript Platform Integration: ensure seamless integration of our platform with third-party systems used by PE firms, distributors, private banks, and fund administrators Collaboration: work closely with front-end developers, product managers, and other stakeholders to deliver high-quality features that meet customer needs Performance Tuning: identify and resolve performance bottlenecks in the back-end services and ensure efficient data flow and processing Security: implement best practices for securing data, ensuring compliance with industry standards and regulations Mentorship: provide technical leadership and mentorship to junior engineers, fostering a culture of continuous learning and improvement Qualifications Experience: 7+ years of experience in back-end development, with a strong focus on Java (preferably Java 21) and Spring Boot Microservices Architecture: proven experience in designing and developing microservices-based architectures Cloud Expertise: hands-on experience with AWS services, including EC2, and a strong understanding of Kubernetes (K8s) for container orchestration API Development: strong experience in building RESTful APIs and integrating with frontend frameworks such as React and TypeScript Continuous Integration/Continuous Deployment (CI/CD): familiarity with CI/CD pipelines and automated testing frameworks Database Management: proficiency with SQL including migrations (Flyway), ensuring data integrity and optimal performance Problem-Solving: excellent analytical and problem-solving skills with a focus on delivering scalable solutions Communication: strong communication skills with the ability to articulate complex technical concepts to non-technical stakeholders Technologies Back-end: Java 21, Spring (Boot 3+/Cloud/Data/REST), Postgres/Jooq/Flyway, JUnit/TestContainers/Mockito, AWS (EC2, RDS, k8s, Cognito, S3) Front-end: TypeScript, React, and Tailwind CSS
Digital Workspace Technical Product Manager
First Central Services Haywards Heath, Sussex
Digital Workspace Technical Product Manager Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're on the hunt for a Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end-user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. Ability to identify and explain how the business can exploit technology and data solutions to improve the colleague experience, colleague engagement and organisational efficiency. Ability to drive service improvements through process optimisation and automation What's involved: You'll own the technical delivery and configuration of end-user platforms (Intune, AVD, M365, Autopilot, SCCM, etc.). You'll lead the engineering lifecycle for all digital workspace platforms-build, release, test, and support-adopting CI/CD and infrastructure-as-code principles. You'll own and drive the joiners, movers, and leavers (JML) process, embedding automation to reduce manual effort while ensuring assurance, efficiency, and continuous process maturity.Implement automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI APIs) into workspace tools and processes to enhance digital workflows and employee interactions. You'll use AI/ML techniques to build predictive maintenance models for device and application health. You'll support the definition of architecture for AI-enhanced service desk automation, including copilots, bots, and intelligent knowledge management. You'll implement and fine-tune Digital Experience Monitoring (DEM) tools to measure system health, device usage, and performance. You'll analyse telemetry to deliver proactive and contextual UX enhancements at both system and user levels. You'll build dashboards and analytics pipelines to track performance, adoption, and satisfaction KPIs using platforms like Power BI and Azure Monitor. You'll own the roadmap, release pipeline, and technical backlog for digital workspace platforms. You'll collaborate with security teams to ensure compliance and governance (data residency, encryption, Zero Trust principles). You'll manage versioning, lifecycle, and upgrades for M365, collaboration platforms, and mobile device management systems. You'll design, implement, and manage end-user computing (EUC) environments using Microsoft Intune, Autopilot, and Configuration Manager (SCCM), ensuring secure device provisioning, policy enforcement, and compliance at scale. You'll optimise device performance and user experience by deploying Microsoft Endpoint Analytics, configuring proactive remediation scripts, and maintaining standardized security baselines via Intune Security Policies and Group Policy Objects (GPO). You'll enforce regulatory and organisational compliance by integrating Microsoft Defender for Endpoint, BitLocker encryption, Conditional Access policies, and Azure AD compliance configurations across all managed devices. You'll automate the full device lifecycle using Windows Autopilot, Azure Logic Apps, Power Automate, and PowerShell scripting - covering zero-touch onboarding, application deployment, patch management, and deprovisioning. You'll continuously monitor and enhance EUC infrastructure using Microsoft Endpoint Manager, Desktop Analytics, and Azure Monitor to identify performance bottlenecks, track adoption metrics, and drive platform improvements aligned to business goals. You'll work closely with architects, infrastructure leads, and application owners to design scalable, secure workspace solutions. You'll act as a technical advisor in projects involving infrastructure change, network upgrades, or security policy shifts that impact workspace delivery. You'll support vendor evaluation, PoCs, and onboarding from a deep technical perspective, including hands-on testing and security assessments. You'll ensure all incidents, request, programs, audit actions, vulnerabilities, are resolved within SLA. You'll support the 365/24/7 on-call to manage incidents, security alerts, and escalations as required. You'll oversee day-to-day team delivery and ensure both BAU and strategic changes are delivered effectively on time, and within budget. You'll manage teams, perform 121s, mentoring and development You'll lead and drive forward the Digital Workpsace teams transformation of digital capabilities You'll ensure core processes, audit, attestations, control testing, and joiner-mover-leaver workflows-are continually improved and matured using automation and AI. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times You'll act as deputy to the Tech Senior Leadership Team as required Experience & Knowledge: Significant demonstratable hands-on engineering experience across M365, Azure AD, Endpoint Manager (Intune), SCCM, Autopilot, and Windows Virtual Desktop. Proven expertise in scripting and automation tools (PowerShell, Python, Graph API). Demonstrated ability to implement and maintain AI-based support systems and experience platforms. Advanced knowledge of ITSM, Agile, and integration pipelines. Strong experience managing and remediating digital experience via DEM tools. Track record in delivering solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. . click apply for full job details
Aug 08, 2025
Full time
Digital Workspace Technical Product Manager Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're on the hunt for a Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end-user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. Ability to identify and explain how the business can exploit technology and data solutions to improve the colleague experience, colleague engagement and organisational efficiency. Ability to drive service improvements through process optimisation and automation What's involved: You'll own the technical delivery and configuration of end-user platforms (Intune, AVD, M365, Autopilot, SCCM, etc.). You'll lead the engineering lifecycle for all digital workspace platforms-build, release, test, and support-adopting CI/CD and infrastructure-as-code principles. You'll own and drive the joiners, movers, and leavers (JML) process, embedding automation to reduce manual effort while ensuring assurance, efficiency, and continuous process maturity.Implement automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI APIs) into workspace tools and processes to enhance digital workflows and employee interactions. You'll use AI/ML techniques to build predictive maintenance models for device and application health. You'll support the definition of architecture for AI-enhanced service desk automation, including copilots, bots, and intelligent knowledge management. You'll implement and fine-tune Digital Experience Monitoring (DEM) tools to measure system health, device usage, and performance. You'll analyse telemetry to deliver proactive and contextual UX enhancements at both system and user levels. You'll build dashboards and analytics pipelines to track performance, adoption, and satisfaction KPIs using platforms like Power BI and Azure Monitor. You'll own the roadmap, release pipeline, and technical backlog for digital workspace platforms. You'll collaborate with security teams to ensure compliance and governance (data residency, encryption, Zero Trust principles). You'll manage versioning, lifecycle, and upgrades for M365, collaboration platforms, and mobile device management systems. You'll design, implement, and manage end-user computing (EUC) environments using Microsoft Intune, Autopilot, and Configuration Manager (SCCM), ensuring secure device provisioning, policy enforcement, and compliance at scale. You'll optimise device performance and user experience by deploying Microsoft Endpoint Analytics, configuring proactive remediation scripts, and maintaining standardized security baselines via Intune Security Policies and Group Policy Objects (GPO). You'll enforce regulatory and organisational compliance by integrating Microsoft Defender for Endpoint, BitLocker encryption, Conditional Access policies, and Azure AD compliance configurations across all managed devices. You'll automate the full device lifecycle using Windows Autopilot, Azure Logic Apps, Power Automate, and PowerShell scripting - covering zero-touch onboarding, application deployment, patch management, and deprovisioning. You'll continuously monitor and enhance EUC infrastructure using Microsoft Endpoint Manager, Desktop Analytics, and Azure Monitor to identify performance bottlenecks, track adoption metrics, and drive platform improvements aligned to business goals. You'll work closely with architects, infrastructure leads, and application owners to design scalable, secure workspace solutions. You'll act as a technical advisor in projects involving infrastructure change, network upgrades, or security policy shifts that impact workspace delivery. You'll support vendor evaluation, PoCs, and onboarding from a deep technical perspective, including hands-on testing and security assessments. You'll ensure all incidents, request, programs, audit actions, vulnerabilities, are resolved within SLA. You'll support the 365/24/7 on-call to manage incidents, security alerts, and escalations as required. You'll oversee day-to-day team delivery and ensure both BAU and strategic changes are delivered effectively on time, and within budget. You'll manage teams, perform 121s, mentoring and development You'll lead and drive forward the Digital Workpsace teams transformation of digital capabilities You'll ensure core processes, audit, attestations, control testing, and joiner-mover-leaver workflows-are continually improved and matured using automation and AI. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times You'll act as deputy to the Tech Senior Leadership Team as required Experience & Knowledge: Significant demonstratable hands-on engineering experience across M365, Azure AD, Endpoint Manager (Intune), SCCM, Autopilot, and Windows Virtual Desktop. Proven expertise in scripting and automation tools (PowerShell, Python, Graph API). Demonstrated ability to implement and maintain AI-based support systems and experience platforms. Advanced knowledge of ITSM, Agile, and integration pipelines. Strong experience managing and remediating digital experience via DEM tools. Track record in delivering solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. . click apply for full job details
Pontoon
Endpoint Security Engineer
Pontoon Plymouth, Devon
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join Our Team as an Endpoint Security Engineer! Are you ready to make a meaningful impact in the utilities industry? Our client, a leader in energy solutions, is on the lookout for a talented Endpoint Security Engineer to join their dynamic team on a fixed-term contract for 6 months. This is your chance to be part of a dedicated group working towards a cleaner, greener energy future! Role: Endpoint Security Engineer Duration: 6 Months (extension options) Location: Plymouth or Exeter (Hybrid 2 days a week on-site) Rate: 700 per day (umbrella) About the Role: As an Endpoint Security Engineer, you will play a vital role in safeguarding our Operational Technology (OT) and Information Technology (IT) environments. Your expertise will help identify risks and vulnerabilities while developing effective strategies to mitigate them. You'll help us achieve our vision of being a world-leading Information Technology and Digital function in the energy sector. What You'll Do: Administer and maintain the End Point Security platforms (Tanium & Sentinel One) across enterprise environments. Deploy, configure, and manage End Point Security, including Tanium modules such as Asset, Patch, Deploy, Threat Response, and Comply. Monitor system performance to ensure high availability and reliability of security services. Develop and maintain dashboards, reports, and queries to support IT operations and security teams. Collaborate with cross-functional teams to integrate security services with other IT tools. Conduct regular audits and ensure compliance with internal and external security standards. Troubleshoot and resolve issues related to endpoint visibility, patching, and software deployment. Provide training and support to internal teams on best practices in End Point security services. Stay current with Tanium/Sentinel One updates, features, and industry trends. About You: You hold a Tanium Certified Administrator (TCA) certification. Proven experience administering Tanium and other End Point security products in a medium to large enterprise environment. Eligible for SC Clearance. Strong understanding of endpoint management, cybersecurity principles, and IT operations. Experience with scripting languages (e.g., PowerShell, Python) for automation and reporting. Familiarity with Windows, Linux, and MacOS operating systems. Excellent problem-solving and communication skills. Ability to work independently and collaboratively within a team. Why Join Us? This is not just a job; it's an opportunity to contribute to a sustainable future! You'll be part of an innovative team that values your skills and ideas while providing you with the support you need to thrive. Ready to embark on this exciting journey? Apply now and be a part of something bigger-together, we are superpowered! We look forward to welcoming you to our team! Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Aug 07, 2025
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join Our Team as an Endpoint Security Engineer! Are you ready to make a meaningful impact in the utilities industry? Our client, a leader in energy solutions, is on the lookout for a talented Endpoint Security Engineer to join their dynamic team on a fixed-term contract for 6 months. This is your chance to be part of a dedicated group working towards a cleaner, greener energy future! Role: Endpoint Security Engineer Duration: 6 Months (extension options) Location: Plymouth or Exeter (Hybrid 2 days a week on-site) Rate: 700 per day (umbrella) About the Role: As an Endpoint Security Engineer, you will play a vital role in safeguarding our Operational Technology (OT) and Information Technology (IT) environments. Your expertise will help identify risks and vulnerabilities while developing effective strategies to mitigate them. You'll help us achieve our vision of being a world-leading Information Technology and Digital function in the energy sector. What You'll Do: Administer and maintain the End Point Security platforms (Tanium & Sentinel One) across enterprise environments. Deploy, configure, and manage End Point Security, including Tanium modules such as Asset, Patch, Deploy, Threat Response, and Comply. Monitor system performance to ensure high availability and reliability of security services. Develop and maintain dashboards, reports, and queries to support IT operations and security teams. Collaborate with cross-functional teams to integrate security services with other IT tools. Conduct regular audits and ensure compliance with internal and external security standards. Troubleshoot and resolve issues related to endpoint visibility, patching, and software deployment. Provide training and support to internal teams on best practices in End Point security services. Stay current with Tanium/Sentinel One updates, features, and industry trends. About You: You hold a Tanium Certified Administrator (TCA) certification. Proven experience administering Tanium and other End Point security products in a medium to large enterprise environment. Eligible for SC Clearance. Strong understanding of endpoint management, cybersecurity principles, and IT operations. Experience with scripting languages (e.g., PowerShell, Python) for automation and reporting. Familiarity with Windows, Linux, and MacOS operating systems. Excellent problem-solving and communication skills. Ability to work independently and collaboratively within a team. Why Join Us? This is not just a job; it's an opportunity to contribute to a sustainable future! You'll be part of an innovative team that values your skills and ideas while providing you with the support you need to thrive. Ready to embark on this exciting journey? Apply now and be a part of something bigger-together, we are superpowered! We look forward to welcoming you to our team! Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Digital Workspace Technical Product Manager
First Central Services Manchester, Lancashire
Digital Workspace Technical Product Manager Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're on the hunt for a Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end-user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. Ability to identify and explain how the business can exploit technology and data solutions to improve the colleague experience, colleague engagement and organisational efficiency. Ability to drive service improvements through process optimisation and automation What's involved: You'll own the technical delivery and configuration of end-user platforms (Intune, AVD, M365, Autopilot, SCCM, etc.). You'll lead the engineering lifecycle for all digital workspace platforms-build, release, test, and support-adopting CI/CD and infrastructure-as-code principles. You'll own and drive the joiners, movers, and leavers (JML) process, embedding automation to reduce manual effort while ensuring assurance, efficiency, and continuous process maturity.Implement automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI APIs) into workspace tools and processes to enhance digital workflows and employee interactions. You'll use AI/ML techniques to build predictive maintenance models for device and application health. You'll support the definition of architecture for AI-enhanced service desk automation, including copilots, bots, and intelligent knowledge management. You'll implement and fine-tune Digital Experience Monitoring (DEM) tools to measure system health, device usage, and performance. You'll analyse telemetry to deliver proactive and contextual UX enhancements at both system and user levels. You'll build dashboards and analytics pipelines to track performance, adoption, and satisfaction KPIs using platforms like Power BI and Azure Monitor. You'll own the roadmap, release pipeline, and technical backlog for digital workspace platforms. You'll collaborate with security teams to ensure compliance and governance (data residency, encryption, Zero Trust principles). You'll manage versioning, lifecycle, and upgrades for M365, collaboration platforms, and mobile device management systems. You'll design, implement, and manage end-user computing (EUC) environments using Microsoft Intune, Autopilot, and Configuration Manager (SCCM), ensuring secure device provisioning, policy enforcement, and compliance at scale. You'll optimise device performance and user experience by deploying Microsoft Endpoint Analytics, configuring proactive remediation scripts, and maintaining standardized security baselines via Intune Security Policies and Group Policy Objects (GPO). You'll enforce regulatory and organisational compliance by integrating Microsoft Defender for Endpoint, BitLocker encryption, Conditional Access policies, and Azure AD compliance configurations across all managed devices. You'll automate the full device lifecycle using Windows Autopilot, Azure Logic Apps, Power Automate, and PowerShell scripting - covering zero-touch onboarding, application deployment, patch management, and deprovisioning. You'll continuously monitor and enhance EUC infrastructure using Microsoft Endpoint Manager, Desktop Analytics, and Azure Monitor to identify performance bottlenecks, track adoption metrics, and drive platform improvements aligned to business goals. You'll work closely with architects, infrastructure leads, and application owners to design scalable, secure workspace solutions. You'll act as a technical advisor in projects involving infrastructure change, network upgrades, or security policy shifts that impact workspace delivery. You'll support vendor evaluation, PoCs, and onboarding from a deep technical perspective, including hands-on testing and security assessments. You'll ensure all incidents, request, programs, audit actions, vulnerabilities, are resolved within SLA. You'll support the 365/24/7 on-call to manage incidents, security alerts, and escalations as required. You'll oversee day-to-day team delivery and ensure both BAU and strategic changes are delivered effectively on time, and within budget. You'll manage teams, perform 121s, mentoring and development You'll lead and drive forward the Digital Workpsace teams transformation of digital capabilities You'll ensure core processes, audit, attestations, control testing, and joiner-mover-leaver workflows-are continually improved and matured using automation and AI. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times You'll act as deputy to the Tech Senior Leadership Team as required Experience & Knowledge: Significant demonstratable hands-on engineering experience across M365, Azure AD, Endpoint Manager (Intune), SCCM, Autopilot, and Windows Virtual Desktop. Proven expertise in scripting and automation tools (PowerShell, Python, Graph API). Demonstrated ability to implement and maintain AI-based support systems and experience platforms. Advanced knowledge of ITSM, Agile, and integration pipelines. Strong experience managing and remediating digital experience via DEM tools. Track record in delivering solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. . click apply for full job details
Aug 07, 2025
Full time
Digital Workspace Technical Product Manager Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're on the hunt for a Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end-user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. Ability to identify and explain how the business can exploit technology and data solutions to improve the colleague experience, colleague engagement and organisational efficiency. Ability to drive service improvements through process optimisation and automation What's involved: You'll own the technical delivery and configuration of end-user platforms (Intune, AVD, M365, Autopilot, SCCM, etc.). You'll lead the engineering lifecycle for all digital workspace platforms-build, release, test, and support-adopting CI/CD and infrastructure-as-code principles. You'll own and drive the joiners, movers, and leavers (JML) process, embedding automation to reduce manual effort while ensuring assurance, efficiency, and continuous process maturity.Implement automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI APIs) into workspace tools and processes to enhance digital workflows and employee interactions. You'll use AI/ML techniques to build predictive maintenance models for device and application health. You'll support the definition of architecture for AI-enhanced service desk automation, including copilots, bots, and intelligent knowledge management. You'll implement and fine-tune Digital Experience Monitoring (DEM) tools to measure system health, device usage, and performance. You'll analyse telemetry to deliver proactive and contextual UX enhancements at both system and user levels. You'll build dashboards and analytics pipelines to track performance, adoption, and satisfaction KPIs using platforms like Power BI and Azure Monitor. You'll own the roadmap, release pipeline, and technical backlog for digital workspace platforms. You'll collaborate with security teams to ensure compliance and governance (data residency, encryption, Zero Trust principles). You'll manage versioning, lifecycle, and upgrades for M365, collaboration platforms, and mobile device management systems. You'll design, implement, and manage end-user computing (EUC) environments using Microsoft Intune, Autopilot, and Configuration Manager (SCCM), ensuring secure device provisioning, policy enforcement, and compliance at scale. You'll optimise device performance and user experience by deploying Microsoft Endpoint Analytics, configuring proactive remediation scripts, and maintaining standardized security baselines via Intune Security Policies and Group Policy Objects (GPO). You'll enforce regulatory and organisational compliance by integrating Microsoft Defender for Endpoint, BitLocker encryption, Conditional Access policies, and Azure AD compliance configurations across all managed devices. You'll automate the full device lifecycle using Windows Autopilot, Azure Logic Apps, Power Automate, and PowerShell scripting - covering zero-touch onboarding, application deployment, patch management, and deprovisioning. You'll continuously monitor and enhance EUC infrastructure using Microsoft Endpoint Manager, Desktop Analytics, and Azure Monitor to identify performance bottlenecks, track adoption metrics, and drive platform improvements aligned to business goals. You'll work closely with architects, infrastructure leads, and application owners to design scalable, secure workspace solutions. You'll act as a technical advisor in projects involving infrastructure change, network upgrades, or security policy shifts that impact workspace delivery. You'll support vendor evaluation, PoCs, and onboarding from a deep technical perspective, including hands-on testing and security assessments. You'll ensure all incidents, request, programs, audit actions, vulnerabilities, are resolved within SLA. You'll support the 365/24/7 on-call to manage incidents, security alerts, and escalations as required. You'll oversee day-to-day team delivery and ensure both BAU and strategic changes are delivered effectively on time, and within budget. You'll manage teams, perform 121s, mentoring and development You'll lead and drive forward the Digital Workpsace teams transformation of digital capabilities You'll ensure core processes, audit, attestations, control testing, and joiner-mover-leaver workflows-are continually improved and matured using automation and AI. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times You'll act as deputy to the Tech Senior Leadership Team as required Experience & Knowledge: Significant demonstratable hands-on engineering experience across M365, Azure AD, Endpoint Manager (Intune), SCCM, Autopilot, and Windows Virtual Desktop. Proven expertise in scripting and automation tools (PowerShell, Python, Graph API). Demonstrated ability to implement and maintain AI-based support systems and experience platforms. Advanced knowledge of ITSM, Agile, and integration pipelines. Strong experience managing and remediating digital experience via DEM tools. Track record in delivering solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. . click apply for full job details
EXPERIS
Finance Administrator
EXPERIS Salford, Manchester
Role: Finance Analyst Length: 3 months Location: 5 days onsite in SalfordQuays Daily rate: 46,200 PAYE Fully woven into the DNA of the business, our Finance team plays a fundamental role in setting the pace for our key business decisions, shaping our budgets, analysing our sales, managing costs and making sure our most vital statistics and data are absolutely accurate. Within the Salford Quays Finance Service Centre, we are moving beyond a shared service centre; we play a critical part in the 'One Finance Team' and are heading towards our ambition to become a centre of excellence - there's never been a better time to be part of our team! What you'll do Your key accountabilities will include: Perform reconciliations, analysis and resolve any reconciling items Preparation of financial reports, providing accurate financial data for analysis and commentary, working closely with finance colleagues and business divisions to support strategic decision making Driving increased insight through analysis to identify trends, challenge assumptions and make recommendations to deliver business benefit Leveraging applications (SAP, Blackline, SharePoint, PowerBI) and analytics tools to reduce manual effort and Troubleshooting solutions to business unit queries and proactively taking action to resolve any complex issues Key Capabilities we are looking for: Can connect the dots across complimentary or conflicting pieces of information by using logic as well as thinking creatively/outside the box? Critically compares different stakeholder points of view while considering the big picture and impact on results Plans work and priorities such that risk responsibilities are not compromised? Uses facts, or data, to find patterns, inferences, and insights to inform fair and balanced decisions; visualises and makes data digestible? Creates a correlated story across various data sources and metrics; can pre-empt interpretations of data when viewed from many perspectives? Regularly reviews and listens to people using the processes, and recommends improvements based on learning and best practice? Uses a high degree of self-awareness in understanding how own style needs to be adapted to be more effective in different situations with Finance and non- Finance stakeholders to achieve desired outcomes? Consistently creates positive & assertive personal impact without relying on formal authority? Communicates thoughts clearly, shows conviction in dealing with objections and demonstrates credibility, trust, good listening and a win-win mindset? Shows strong self-discipline and adaptability to give priority to partnering work in the face of other pressures Demonstrates strong knowledge of best practice in financial reporting, staying abreast of the latest developments Identifies and generates alternative solutions for complex or non-routine issues relating to business process/transactions or the application of accounting standards Your key accountabilities will include: Make an impact where it counts - Provide essential support that underpins accurate reporting and a strong control environment, helping us serve our customers brilliantly and deliver for our shareholders. Spot what matters - Analyse reports and data to understand what's really going on, quickly identifying issues, surfacing insights, and driving action. You'll tell it as it is, fix what needs fixing, and help the business move forward. Enable smarter decisions - Prepare accurate supplier statement reconciliation reports and partner with commercial and finance teams to support strategic choices taking ownership of the numbers and ensuring decisions are grounded in truth. Challenge the status quo - Use financial analysis to question assumptions, spot opportunities, and make bold recommendations that help grow stronger. You'll aim higher, not just manage what's there. Work smarter with tools that deliver - Leverage platforms like SAP, Blackline, SharePoint and Power BI to reduce manual effort, bring clarity, and ensure we're always working with one version of the truth. Keep us financially fit - Maintain a strong financial control environment, proactively addressing risks and solving issues in partnership with colleagues across the business. Be the person people turn to - Respond to queries with clarity and confidence, troubleshooting complex issues and delivering solutions. You'll follow through and make sure things get done. Shape the future of finance - Contribute to our Finance Transformation, supporting the rollout of next-gen tools like SAP S/4HANA, SAP Analytics Cloud, and Vistex. You'll help us innovate, simplify, and raise the bar. Who you are Your skills and experience will include: Confident, clear, and effective communicator Curious, with a growth mindset Attention to detail Strong MS Office skills, particularly Excel Use of SAP and other finance applications like Power BI and Blackline
Aug 07, 2025
Contractor
Role: Finance Analyst Length: 3 months Location: 5 days onsite in SalfordQuays Daily rate: 46,200 PAYE Fully woven into the DNA of the business, our Finance team plays a fundamental role in setting the pace for our key business decisions, shaping our budgets, analysing our sales, managing costs and making sure our most vital statistics and data are absolutely accurate. Within the Salford Quays Finance Service Centre, we are moving beyond a shared service centre; we play a critical part in the 'One Finance Team' and are heading towards our ambition to become a centre of excellence - there's never been a better time to be part of our team! What you'll do Your key accountabilities will include: Perform reconciliations, analysis and resolve any reconciling items Preparation of financial reports, providing accurate financial data for analysis and commentary, working closely with finance colleagues and business divisions to support strategic decision making Driving increased insight through analysis to identify trends, challenge assumptions and make recommendations to deliver business benefit Leveraging applications (SAP, Blackline, SharePoint, PowerBI) and analytics tools to reduce manual effort and Troubleshooting solutions to business unit queries and proactively taking action to resolve any complex issues Key Capabilities we are looking for: Can connect the dots across complimentary or conflicting pieces of information by using logic as well as thinking creatively/outside the box? Critically compares different stakeholder points of view while considering the big picture and impact on results Plans work and priorities such that risk responsibilities are not compromised? Uses facts, or data, to find patterns, inferences, and insights to inform fair and balanced decisions; visualises and makes data digestible? Creates a correlated story across various data sources and metrics; can pre-empt interpretations of data when viewed from many perspectives? Regularly reviews and listens to people using the processes, and recommends improvements based on learning and best practice? Uses a high degree of self-awareness in understanding how own style needs to be adapted to be more effective in different situations with Finance and non- Finance stakeholders to achieve desired outcomes? Consistently creates positive & assertive personal impact without relying on formal authority? Communicates thoughts clearly, shows conviction in dealing with objections and demonstrates credibility, trust, good listening and a win-win mindset? Shows strong self-discipline and adaptability to give priority to partnering work in the face of other pressures Demonstrates strong knowledge of best practice in financial reporting, staying abreast of the latest developments Identifies and generates alternative solutions for complex or non-routine issues relating to business process/transactions or the application of accounting standards Your key accountabilities will include: Make an impact where it counts - Provide essential support that underpins accurate reporting and a strong control environment, helping us serve our customers brilliantly and deliver for our shareholders. Spot what matters - Analyse reports and data to understand what's really going on, quickly identifying issues, surfacing insights, and driving action. You'll tell it as it is, fix what needs fixing, and help the business move forward. Enable smarter decisions - Prepare accurate supplier statement reconciliation reports and partner with commercial and finance teams to support strategic choices taking ownership of the numbers and ensuring decisions are grounded in truth. Challenge the status quo - Use financial analysis to question assumptions, spot opportunities, and make bold recommendations that help grow stronger. You'll aim higher, not just manage what's there. Work smarter with tools that deliver - Leverage platforms like SAP, Blackline, SharePoint and Power BI to reduce manual effort, bring clarity, and ensure we're always working with one version of the truth. Keep us financially fit - Maintain a strong financial control environment, proactively addressing risks and solving issues in partnership with colleagues across the business. Be the person people turn to - Respond to queries with clarity and confidence, troubleshooting complex issues and delivering solutions. You'll follow through and make sure things get done. Shape the future of finance - Contribute to our Finance Transformation, supporting the rollout of next-gen tools like SAP S/4HANA, SAP Analytics Cloud, and Vistex. You'll help us innovate, simplify, and raise the bar. Who you are Your skills and experience will include: Confident, clear, and effective communicator Curious, with a growth mindset Attention to detail Strong MS Office skills, particularly Excel Use of SAP and other finance applications like Power BI and Blackline
Senior Infrastructure Engineer
Thoughtworks Inc.
Infrastructure Engineers help clients build and evolve systems that client organizations use to deliver and run software. They are comfortable working within teams of people with diverse roles and levels of experience to find solutions that meet the needs of the organization. They combine technical expertise and understanding with consideration of different situational needs. They champion technical quality and effective ways of working as a means to better outcomes for clients, rather than an end in themselves. They help clients to understand agile ways of working and DevOps as a mindset for collaboration. Job responsibilities You will work within teams to launch projects through hands-on implementation, evaluate existing infrastructure and drive improvements. You will explore the client's needs and collaborate on building a technical roadmap and impactful solution that will support their ambitious business goals. You will help shape and build Thoughtworks' cloud and infrastructure practice through collaboration with other practitioners, business development, marketing and capabilities development teams. You will ensure and build the controls and processes for continuous delivery and evolution of infrastructure and applications, driving automation through all stages of the process. You will take a proactive role in monitoring and ensuring that technical expectations of deliverables are consistently met on projects. You will provide expertise and guidance in the areas of DevOps, cloud, platform and infrastructure engineering, both internally and in client sites. You will establish trusting and thoughtful partnerships with a client's engineering leadership. You will adjust and suggest innovative solutions to current constraints and business policies. Job qualifications Technical Skills You can contribute to the design and implementation of enterprise and/or web-scale hosting platforms and can administer application servers, web servers and databases. You have a deep understanding of cloud and virtualization platforms, infrastructure automation and application hosting technologies. You have experience working with software delivery teams, and understand DevOps philosophies, Agile methods, Infrastructure as Code and how to apply them to your work. You have a history of working with at least one IaaS cloud platform, and two or more application runtime platforms including physical servers, virtual servers, container clusters, serverless and databases. You can write scripts using at least one scripting language and are comfortable building one or more of: Linux servers, Windows servers, or container clusters. You have experience with continuous integration and continuous delivery tools with different tech stacks. You've previously worked with monitoring systems for availability, performance or security. You have an understanding of security concerns, threats and approaches for dealing with them, including infrastructure platform vulnerabilities, secrets management, network security and software supply chain security. Bonus points if you have experience with unit testing and automated testing tools, stress and performance testing. Professional Skills You genuinely enjoy interacting with teammates from across the business and have a knack for communicating technical concepts to nontechnical audiences. You love creating robust, scalable, flexible and relevant solutions that help transform businesses and industries. You're comfortable partnering directly with infrastructure technicians, support and network analysts, security analysts, system administrators and/or IT managers to design technical strategies while simultaneously collaborating with senior IT groups in an advisory capacity. You adapt effortlessly to uncertainty, embrace change, and confidently make decisions with limited information to achieve positive outcomes. Other things to know Learning & Development There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys. Country: UK City: Newcastle Date Posted: 08-05-2025 Industry: Information Technology Employment Type: Regular About Thoughtworks Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we're pushing boundaries through our purposeful and impactful work. For 30+ years, we've delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let's be extraordinary. Sign up for our monthly careers newsletter
Aug 07, 2025
Full time
Infrastructure Engineers help clients build and evolve systems that client organizations use to deliver and run software. They are comfortable working within teams of people with diverse roles and levels of experience to find solutions that meet the needs of the organization. They combine technical expertise and understanding with consideration of different situational needs. They champion technical quality and effective ways of working as a means to better outcomes for clients, rather than an end in themselves. They help clients to understand agile ways of working and DevOps as a mindset for collaboration. Job responsibilities You will work within teams to launch projects through hands-on implementation, evaluate existing infrastructure and drive improvements. You will explore the client's needs and collaborate on building a technical roadmap and impactful solution that will support their ambitious business goals. You will help shape and build Thoughtworks' cloud and infrastructure practice through collaboration with other practitioners, business development, marketing and capabilities development teams. You will ensure and build the controls and processes for continuous delivery and evolution of infrastructure and applications, driving automation through all stages of the process. You will take a proactive role in monitoring and ensuring that technical expectations of deliverables are consistently met on projects. You will provide expertise and guidance in the areas of DevOps, cloud, platform and infrastructure engineering, both internally and in client sites. You will establish trusting and thoughtful partnerships with a client's engineering leadership. You will adjust and suggest innovative solutions to current constraints and business policies. Job qualifications Technical Skills You can contribute to the design and implementation of enterprise and/or web-scale hosting platforms and can administer application servers, web servers and databases. You have a deep understanding of cloud and virtualization platforms, infrastructure automation and application hosting technologies. You have experience working with software delivery teams, and understand DevOps philosophies, Agile methods, Infrastructure as Code and how to apply them to your work. You have a history of working with at least one IaaS cloud platform, and two or more application runtime platforms including physical servers, virtual servers, container clusters, serverless and databases. You can write scripts using at least one scripting language and are comfortable building one or more of: Linux servers, Windows servers, or container clusters. You have experience with continuous integration and continuous delivery tools with different tech stacks. You've previously worked with monitoring systems for availability, performance or security. You have an understanding of security concerns, threats and approaches for dealing with them, including infrastructure platform vulnerabilities, secrets management, network security and software supply chain security. Bonus points if you have experience with unit testing and automated testing tools, stress and performance testing. Professional Skills You genuinely enjoy interacting with teammates from across the business and have a knack for communicating technical concepts to nontechnical audiences. You love creating robust, scalable, flexible and relevant solutions that help transform businesses and industries. You're comfortable partnering directly with infrastructure technicians, support and network analysts, security analysts, system administrators and/or IT managers to design technical strategies while simultaneously collaborating with senior IT groups in an advisory capacity. You adapt effortlessly to uncertainty, embrace change, and confidently make decisions with limited information to achieve positive outcomes. Other things to know Learning & Development There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys. Country: UK City: Newcastle Date Posted: 08-05-2025 Industry: Information Technology Employment Type: Regular About Thoughtworks Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we're pushing boundaries through our purposeful and impactful work. For 30+ years, we've delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let's be extraordinary. Sign up for our monthly careers newsletter
Cool Earth
CRM Administrator (Salesforce)
Cool Earth Penryn, Cornwall
Job title: CRM Administrator (Salesforce) Location: Hybrid or remote working - Cornwall-based applicants preferred (whilst we welcome remote applications, being based on Cornwall will be an advantage) Salary: £30,000-£34,000 FTE Working pattern: Part-time, 20-25 hours per week across 4-5 days Contract type: Fixed-term, 6 months, opportunity to extend Closing date: 28th August 2025 - we reserve the right to close sooner if we receive enough applications About Cool Earth We back people to protect the rainforest and fight the climate crisis. We're a climate charity that partners with Indigenous and local communities across the Amazon, Congo, and Papua New Guinea rainforests. By working in collaboration with these communities we help support their livelihoods, improve health, sanitation and education and provide tech to help monitor their rainforest. Our main programme involves giving direct unconditional cash to rainforest communities so that they can decide how best to use it in order to improve their quality of life. Rainforest communities can only defend their land from illegal loggers and greedy land grabbers when they themselves are resilient and strong. We help them get to that point. About the role As CRM Administrator, you will optimise our use of Salesforce CRM to drive efficiency, enhance data integrity, and support the strategic goals of our charity. Reporting initially to the Head of Fundraising & Development and working closely with the Fundraising, Communications and Operations teams, and occasionally a Salesforce consultant, you will be responsible for the day-to-day administration, configuration, and ongoing development of our CRM, providing technical and user support to maximise the platform's value. While your main responsibilities will focus on Salesforce, there may be occasions where you are required to work with other data or reporting tools such as Power BI, GA4 and Looker Studio, depending on organisational needs. This is an exciting opportunity to apply your technical expertise to a mission-driven environment, ensuring our data systems effectively support our impactful work in climate action and enable us to achieve our ambitious long-term goals. What you'll do System Administration & Support Maintain our Salesforce CRM, continuously improving how it supports fundraising efforts and helps build stronger relationships with donors. Manage user accounts, roles, permission sets, profiles, and security settings. Provide day-to-day user support, handling support requests, troubleshooting issues and solving problems, escalating to a Salesforce consultant in complex cases. Data and Integrations Manage data imports, remove duplicates and carry out regular audits to ensure data integrity. Maintain accurate and up-to-date records, proactively identifying and resolving data inconsistencies. Manage Salesforce integrations and ETL tools including Fundraise Up and SkyVia. Work with the Finance Team to ensure financial CRM data is accurate, including income reconciliation as required. Reporting & Analytics Create and maintain key Salesforce reports and dashboards for the team. Support segmentation and data briefs for the wider teams using Dotdigital or similar platform. Generate ad-hoc reports as requested to support development, communications, events, monitoring, evaluation, and data-driven decisions. Support the Finance team with quarterly Gift Aid reports. Assist with producing reports using other software such as Power BI, GA4 or Looker Studio if required. Process Improvement Configure and customise Salesforce processes, automation, validation rules, and integrations to improve efficiency. Identify inefficiencies and relevant opportunities to improve and streamline our Salesforce processes. Build briefs for external consultants and work with them on more complex processes. Assist with testing and implementing new features, enhancements, and integrations. Monitor Salesforce releases and stay up to date with the latest developments. Training & Documentation Provide direct support and training to users, including induction and follow-up sessions, and promote best practices in the use of Salesforce. Develop and deliver Salesforce training materials and user guides. Maintain technical and functional documentation for all system changes and processes. Other Support CRM-related projects and collaborate with internal teams and external partners as needed. Ensure compliance with relevant data protection regulations and organisational policies. Who you are You have 2+ years' experience as a Salesforce Administrator, ideally in a non-profit or purpose-driven organisation. You know your way around Salesforce NPSP and its features, and you're comfortable using it to support teams and streamline processes. You're actively working towards (or already hold) your Salesforce Administrator certification. You have solid experience managing user accounts, roles, permission sets, profiles, and system security settings. You're curious, enthusiastic, and engaged in the Salesforce ecosystem, maybe through Trailhead, user groups, or community forums. You know how to build clear, useful reports and dashboards that help teams make data-informed decisions. You're confident in managing processes and automations, and you understand validation rules and integrations that help the CRM run smoothly. You have a sharp eye for detail and take pride in getting things right. You enjoy solving problems and can explain technical issues clearly to non-technical colleagues. You're a strong communicator and organised project manager who can juggle multiple priorities with ease. You enjoy supporting others, improving systems, and making sure the CRM is a genuinely valuable tool for the whole organisation. You're fluent in spoken and written English, and highly competent with Google and Microsoft Office tools. You have a genuine interest in and commitment to the humanitarian and environmental principles of Cool Earth. You're aligned with our values: "smart", "driven", "open", and "locally-led". It would be great (but not essential) if you also have: A Salesforce Administrator certification. Some experience with Power BI, GA4 and Looker Studio, or other marketing and data tools. Experience working in the charity or non-profit sector, and an understanding of the unique challenges and opportunities that come with it. Fluent written and spoken Spanish. Equal Opportunities At Cool Earth we are committed to equal opportunity and celebrate the unique backgrounds, identities, and experiences of all applicants and employees. We don't discriminate based on factors like gender, race, age, physical abilities, religion, or sexual orientation. Our application process is designed to be accessible and inclusive, and we value your contributions regardless of these characteristics. Frequently cited statistics show that women and underrepresented groups are more likely to only apply to jobs if they meet 100% of the listed qualifications. We encourage you to apply even if you feel that you do not meet all of the above requirements. Safeguarding Cool Earth is committed to keeping the IPLCs we work and engage with safe from any harm that could be caused by coming into contact with our organisation. This includes potential harm arising from the conduct and behaviour of staff, partners, or affiliates of Cool Earth, or the design and implementation of our programmes and activities. We maintain a strict zero-tolerance approach towards any attitudes, behaviours or actions that put others at risk of harm. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks as per the Misconduct Disclosure Scheme. For more information see our Job Applicant Privacy Notice . Benefits Why work for us? As well as using your career as a force for good, there are loads of reasons why Cool Earth is a great employer. Flexible Working - we work flexible hours with the opportunity to work from home, the office, or even overseas. Employee Assistance Programme - 24/7 helpline, counselling services, and self-guided mental health programmes for you and your family. Learning & Development - every employee has a £1,000 L&D budget, plus organisation-wide workshops and trainings. Time Off - generous and enhanced time off policies for holiday, family/parental leave, sickness and medical. Support Good Causes - you can take two extra days off per year to volunteer, and we have a workplace payroll giving scheme for tax-free donations to other charities. And more! As a global organisation we have additional benefits and perks which are country-specific.
Aug 07, 2025
Full time
Job title: CRM Administrator (Salesforce) Location: Hybrid or remote working - Cornwall-based applicants preferred (whilst we welcome remote applications, being based on Cornwall will be an advantage) Salary: £30,000-£34,000 FTE Working pattern: Part-time, 20-25 hours per week across 4-5 days Contract type: Fixed-term, 6 months, opportunity to extend Closing date: 28th August 2025 - we reserve the right to close sooner if we receive enough applications About Cool Earth We back people to protect the rainforest and fight the climate crisis. We're a climate charity that partners with Indigenous and local communities across the Amazon, Congo, and Papua New Guinea rainforests. By working in collaboration with these communities we help support their livelihoods, improve health, sanitation and education and provide tech to help monitor their rainforest. Our main programme involves giving direct unconditional cash to rainforest communities so that they can decide how best to use it in order to improve their quality of life. Rainforest communities can only defend their land from illegal loggers and greedy land grabbers when they themselves are resilient and strong. We help them get to that point. About the role As CRM Administrator, you will optimise our use of Salesforce CRM to drive efficiency, enhance data integrity, and support the strategic goals of our charity. Reporting initially to the Head of Fundraising & Development and working closely with the Fundraising, Communications and Operations teams, and occasionally a Salesforce consultant, you will be responsible for the day-to-day administration, configuration, and ongoing development of our CRM, providing technical and user support to maximise the platform's value. While your main responsibilities will focus on Salesforce, there may be occasions where you are required to work with other data or reporting tools such as Power BI, GA4 and Looker Studio, depending on organisational needs. This is an exciting opportunity to apply your technical expertise to a mission-driven environment, ensuring our data systems effectively support our impactful work in climate action and enable us to achieve our ambitious long-term goals. What you'll do System Administration & Support Maintain our Salesforce CRM, continuously improving how it supports fundraising efforts and helps build stronger relationships with donors. Manage user accounts, roles, permission sets, profiles, and security settings. Provide day-to-day user support, handling support requests, troubleshooting issues and solving problems, escalating to a Salesforce consultant in complex cases. Data and Integrations Manage data imports, remove duplicates and carry out regular audits to ensure data integrity. Maintain accurate and up-to-date records, proactively identifying and resolving data inconsistencies. Manage Salesforce integrations and ETL tools including Fundraise Up and SkyVia. Work with the Finance Team to ensure financial CRM data is accurate, including income reconciliation as required. Reporting & Analytics Create and maintain key Salesforce reports and dashboards for the team. Support segmentation and data briefs for the wider teams using Dotdigital or similar platform. Generate ad-hoc reports as requested to support development, communications, events, monitoring, evaluation, and data-driven decisions. Support the Finance team with quarterly Gift Aid reports. Assist with producing reports using other software such as Power BI, GA4 or Looker Studio if required. Process Improvement Configure and customise Salesforce processes, automation, validation rules, and integrations to improve efficiency. Identify inefficiencies and relevant opportunities to improve and streamline our Salesforce processes. Build briefs for external consultants and work with them on more complex processes. Assist with testing and implementing new features, enhancements, and integrations. Monitor Salesforce releases and stay up to date with the latest developments. Training & Documentation Provide direct support and training to users, including induction and follow-up sessions, and promote best practices in the use of Salesforce. Develop and deliver Salesforce training materials and user guides. Maintain technical and functional documentation for all system changes and processes. Other Support CRM-related projects and collaborate with internal teams and external partners as needed. Ensure compliance with relevant data protection regulations and organisational policies. Who you are You have 2+ years' experience as a Salesforce Administrator, ideally in a non-profit or purpose-driven organisation. You know your way around Salesforce NPSP and its features, and you're comfortable using it to support teams and streamline processes. You're actively working towards (or already hold) your Salesforce Administrator certification. You have solid experience managing user accounts, roles, permission sets, profiles, and system security settings. You're curious, enthusiastic, and engaged in the Salesforce ecosystem, maybe through Trailhead, user groups, or community forums. You know how to build clear, useful reports and dashboards that help teams make data-informed decisions. You're confident in managing processes and automations, and you understand validation rules and integrations that help the CRM run smoothly. You have a sharp eye for detail and take pride in getting things right. You enjoy solving problems and can explain technical issues clearly to non-technical colleagues. You're a strong communicator and organised project manager who can juggle multiple priorities with ease. You enjoy supporting others, improving systems, and making sure the CRM is a genuinely valuable tool for the whole organisation. You're fluent in spoken and written English, and highly competent with Google and Microsoft Office tools. You have a genuine interest in and commitment to the humanitarian and environmental principles of Cool Earth. You're aligned with our values: "smart", "driven", "open", and "locally-led". It would be great (but not essential) if you also have: A Salesforce Administrator certification. Some experience with Power BI, GA4 and Looker Studio, or other marketing and data tools. Experience working in the charity or non-profit sector, and an understanding of the unique challenges and opportunities that come with it. Fluent written and spoken Spanish. Equal Opportunities At Cool Earth we are committed to equal opportunity and celebrate the unique backgrounds, identities, and experiences of all applicants and employees. We don't discriminate based on factors like gender, race, age, physical abilities, religion, or sexual orientation. Our application process is designed to be accessible and inclusive, and we value your contributions regardless of these characteristics. Frequently cited statistics show that women and underrepresented groups are more likely to only apply to jobs if they meet 100% of the listed qualifications. We encourage you to apply even if you feel that you do not meet all of the above requirements. Safeguarding Cool Earth is committed to keeping the IPLCs we work and engage with safe from any harm that could be caused by coming into contact with our organisation. This includes potential harm arising from the conduct and behaviour of staff, partners, or affiliates of Cool Earth, or the design and implementation of our programmes and activities. We maintain a strict zero-tolerance approach towards any attitudes, behaviours or actions that put others at risk of harm. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks as per the Misconduct Disclosure Scheme. For more information see our Job Applicant Privacy Notice . Benefits Why work for us? As well as using your career as a force for good, there are loads of reasons why Cool Earth is a great employer. Flexible Working - we work flexible hours with the opportunity to work from home, the office, or even overseas. Employee Assistance Programme - 24/7 helpline, counselling services, and self-guided mental health programmes for you and your family. Learning & Development - every employee has a £1,000 L&D budget, plus organisation-wide workshops and trainings. Time Off - generous and enhanced time off policies for holiday, family/parental leave, sickness and medical. Support Good Causes - you can take two extra days off per year to volunteer, and we have a workplace payroll giving scheme for tax-free donations to other charities. And more! As a global organisation we have additional benefits and perks which are country-specific.
Senior Infrastructure Engineer
Thoughtworks Inc. Manchester, Lancashire
Infrastructure Engineers help clients build and evolve systems that client organizations use to deliver and run software. They are comfortable working within teams of people with diverse roles and levels of experience to find solutions that meet the needs of the organization. They combine technical expertise and understanding with consideration of different situational needs. They champion technical quality and effective ways of working as a means to better outcomes for clients, rather than an end in themselves. They help clients to understand agile ways of working and DevOps as a mindset for collaboration. Job responsibilities You will work within teams to launch projects through hands-on implementation, evaluate existing infrastructure and drive improvements. You will explore the client's needs and collaborate on building a technical roadmap and impactful solution that will support their ambitious business goals. You will help shape and build Thoughtworks' cloud and infrastructure practice through collaboration with other practitioners, business development, marketing and capabilities development teams. You will ensure and build the controls and processes for continuous delivery and evolution of infrastructure and applications, driving automation through all stages of the process. You will take a proactive role in monitoring and ensuring that technical expectations of deliverables are consistently met on projects. You will provide expertise and guidance in the areas of DevOps, cloud, platform and infrastructure engineering, both internally and in client sites. You will establish trusting and thoughtful partnerships with a client's engineering leadership. You will adjust and suggest innovative solutions to current constraints and business policies. Job qualifications Technical Skills You can contribute to the design and implementation of enterprise and/or web-scale hosting platforms and can administer application servers, web servers and databases. You have a deep understanding of cloud and virtualization platforms, infrastructure automation and application hosting technologies. You have experience working with software delivery teams, and understand DevOps philosophies, Agile methods, Infrastructure as Code and how to apply them to your work. You have a history of working with at least one IaaS cloud platform, and two or more application runtime platforms including physical servers, virtual servers, container clusters, serverless and databases. You can write scripts using at least one scripting language and are comfortable building one or more of: Linux servers, Windows servers, or container clusters. You have experience with continuous integration and continuous delivery tools with different tech stacks. You've previously worked with monitoring systems for availability, performance or security. You have an understanding of security concerns, threats and approaches for dealing with them, including infrastructure platform vulnerabilities, secrets management, network security and software supply chain security. Bonus points if you have experience with unit testing and automated testing tools, stress and performance testing. Professional Skills You genuinely enjoy interacting with teammates from across the business and have a knack for communicating technical concepts to nontechnical audiences. You love creating robust, scalable, flexible and relevant solutions that help transform businesses and industries. You're comfortable partnering directly with infrastructure technicians, support and network analysts, security analysts, system administrators and/or IT managers to design technical strategies while simultaneously collaborating with senior IT groups in an advisory capacity. You adapt effortlessly to uncertainty, embrace change, and confidently make decisions with limited information to achieve positive outcomes. Other things to know Learning & Development There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys. About Thoughtworks Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we're pushing boundaries through our purposeful and impactful work. For 30+ years, we've delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let's be extraordinary. Sign up for our monthly careers newsletter
Aug 07, 2025
Full time
Infrastructure Engineers help clients build and evolve systems that client organizations use to deliver and run software. They are comfortable working within teams of people with diverse roles and levels of experience to find solutions that meet the needs of the organization. They combine technical expertise and understanding with consideration of different situational needs. They champion technical quality and effective ways of working as a means to better outcomes for clients, rather than an end in themselves. They help clients to understand agile ways of working and DevOps as a mindset for collaboration. Job responsibilities You will work within teams to launch projects through hands-on implementation, evaluate existing infrastructure and drive improvements. You will explore the client's needs and collaborate on building a technical roadmap and impactful solution that will support their ambitious business goals. You will help shape and build Thoughtworks' cloud and infrastructure practice through collaboration with other practitioners, business development, marketing and capabilities development teams. You will ensure and build the controls and processes for continuous delivery and evolution of infrastructure and applications, driving automation through all stages of the process. You will take a proactive role in monitoring and ensuring that technical expectations of deliverables are consistently met on projects. You will provide expertise and guidance in the areas of DevOps, cloud, platform and infrastructure engineering, both internally and in client sites. You will establish trusting and thoughtful partnerships with a client's engineering leadership. You will adjust and suggest innovative solutions to current constraints and business policies. Job qualifications Technical Skills You can contribute to the design and implementation of enterprise and/or web-scale hosting platforms and can administer application servers, web servers and databases. You have a deep understanding of cloud and virtualization platforms, infrastructure automation and application hosting technologies. You have experience working with software delivery teams, and understand DevOps philosophies, Agile methods, Infrastructure as Code and how to apply them to your work. You have a history of working with at least one IaaS cloud platform, and two or more application runtime platforms including physical servers, virtual servers, container clusters, serverless and databases. You can write scripts using at least one scripting language and are comfortable building one or more of: Linux servers, Windows servers, or container clusters. You have experience with continuous integration and continuous delivery tools with different tech stacks. You've previously worked with monitoring systems for availability, performance or security. You have an understanding of security concerns, threats and approaches for dealing with them, including infrastructure platform vulnerabilities, secrets management, network security and software supply chain security. Bonus points if you have experience with unit testing and automated testing tools, stress and performance testing. Professional Skills You genuinely enjoy interacting with teammates from across the business and have a knack for communicating technical concepts to nontechnical audiences. You love creating robust, scalable, flexible and relevant solutions that help transform businesses and industries. You're comfortable partnering directly with infrastructure technicians, support and network analysts, security analysts, system administrators and/or IT managers to design technical strategies while simultaneously collaborating with senior IT groups in an advisory capacity. You adapt effortlessly to uncertainty, embrace change, and confidently make decisions with limited information to achieve positive outcomes. Other things to know Learning & Development There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys. About Thoughtworks Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we're pushing boundaries through our purposeful and impactful work. For 30+ years, we've delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let's be extraordinary. Sign up for our monthly careers newsletter

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