Head of Consultancy Health and Safety Services Location : Hybrid/Cannock Salary : Up to £90,000 per annum + £25,000 Commission Contract Type : Permanent What We Can Offer You : Hybrid or Remote Working, single cover healthcare Why Do We Want You Are you ready to lead the consultancy services for an ambitious, high-performing business in a fast-growing sector Phoenix Health & Safety, part of Wilmington plc, is rated 4.9 stars on Trust Pilot and has put the customer back in customer service. We provide training, guidance and expertise to help customers as they navigate their way through the complexities of health and safety legislation. We are seeking an experienced and dynamic Head of Consultancy to join our senior leadership team, responsible for developing and leading our health and safety consultancy services division. This role will be instrumental in building and growing our consultancy practice while ensuring the highest standards of service delivery to our clients. Please note : At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities The Head of Consultancy Service Development is responsible for strategically designing and implementing innovative consultancy service offerings that address the evolving needs of clients in the health and safety sector. This role encompasses the development of comprehensive retained consultancy packages and the execution of legal compliance audits and inspections. You will be responsible for: Service Development Design and develop consultancy service offerings, including: Retained consultancy packages Deliver legal compliance audits and inspections providing: Risk profiling and training needs analysis (TNA) ISO 45001 and 9001 system design and implementation Construction phase plan development and CDM support Toolbox talks, policy development, and bespoke advice Develop/adopt digital tools/apps to enhance service delivery e.g. Safety Management Systems and/or risk assessment development tools Team Management Build, lead and develop a team of health and safety consultants Set performance targets and conduct regular review Implement training and development programs Foster a culture of excellence and continuous improvement Commercial Management Develop and manage pricing strategies and commercial models for consultancy services Create and manage departmental budgets and forecasts Contribute to bid and tender development for strategic accounts and frameworks Identify and pursue new business opportunities in partnership with Sales and Marketing teams What s the Best Thing About This Role There is autonomy to make this role your own. As the Head of Consultancy you will develop and manage pricing strategies, departmental budgets, and forecasts while contributing to the bid and tender development process for strategic accounts. You will be identifying and pursuing new business opportunities and collaborating with Sales and Marketing teams, to ensure the growth and sustainability of the consultancy services offered. Overall, you will play a pivotal role in driving the organization s consultancy strategy, enhancing service delivery, and achieving commercial success What s the Most Challenging Thing About This Role This is a fast-paced position in an ever-changing environment, you will ned to stay informed on industry developments and regulatory changes to maintain the organization's competitive edge. You will be building and nurturing a high-performing team of health and safety consultants, setting performance targets, conducting regular reviews, and implementing ongoing training and development programs. A key aspect of this role is fostering a culture of excellence and continuous improvement within the team. What We re Looking For To be successful in this role, you must have: NEBOSH Diploma or equivalent higher-level qualification Chartered membership of IOSH (CMIOSH) Significant experience in health and safety consulting Experience in a senior management role Proven success in building and scaling consultancy operations Deep knowledge of UK H&S legislation and sector-specific regulatory frameworks Strong commercial acumen and a track record in driving revenue growth Exceptional leadership, coaching, and team development capabilities To be successful in this role, it would be great if you have: Strategic thinker with entrepreneurial mindset Results-driven with strong problem-solving abilities Excellent interpersonal skills High level of professional integrity Ability to influence at senior level We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Phoenix, part of the Wilmington Plc, offers a range of health & safety training and services both in-person and virtually. Established in 2005, we have recently become part of Wilmington plc, and pride ourselves on working to improve our range and quality of services so that customers have the best experience possible. Find What You re Looking For We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you Join us and achieve more within your career with mutual respect, support and fair rewards. Click on APPLY today!
Jul 17, 2025
Full time
Head of Consultancy Health and Safety Services Location : Hybrid/Cannock Salary : Up to £90,000 per annum + £25,000 Commission Contract Type : Permanent What We Can Offer You : Hybrid or Remote Working, single cover healthcare Why Do We Want You Are you ready to lead the consultancy services for an ambitious, high-performing business in a fast-growing sector Phoenix Health & Safety, part of Wilmington plc, is rated 4.9 stars on Trust Pilot and has put the customer back in customer service. We provide training, guidance and expertise to help customers as they navigate their way through the complexities of health and safety legislation. We are seeking an experienced and dynamic Head of Consultancy to join our senior leadership team, responsible for developing and leading our health and safety consultancy services division. This role will be instrumental in building and growing our consultancy practice while ensuring the highest standards of service delivery to our clients. Please note : At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities The Head of Consultancy Service Development is responsible for strategically designing and implementing innovative consultancy service offerings that address the evolving needs of clients in the health and safety sector. This role encompasses the development of comprehensive retained consultancy packages and the execution of legal compliance audits and inspections. You will be responsible for: Service Development Design and develop consultancy service offerings, including: Retained consultancy packages Deliver legal compliance audits and inspections providing: Risk profiling and training needs analysis (TNA) ISO 45001 and 9001 system design and implementation Construction phase plan development and CDM support Toolbox talks, policy development, and bespoke advice Develop/adopt digital tools/apps to enhance service delivery e.g. Safety Management Systems and/or risk assessment development tools Team Management Build, lead and develop a team of health and safety consultants Set performance targets and conduct regular review Implement training and development programs Foster a culture of excellence and continuous improvement Commercial Management Develop and manage pricing strategies and commercial models for consultancy services Create and manage departmental budgets and forecasts Contribute to bid and tender development for strategic accounts and frameworks Identify and pursue new business opportunities in partnership with Sales and Marketing teams What s the Best Thing About This Role There is autonomy to make this role your own. As the Head of Consultancy you will develop and manage pricing strategies, departmental budgets, and forecasts while contributing to the bid and tender development process for strategic accounts. You will be identifying and pursuing new business opportunities and collaborating with Sales and Marketing teams, to ensure the growth and sustainability of the consultancy services offered. Overall, you will play a pivotal role in driving the organization s consultancy strategy, enhancing service delivery, and achieving commercial success What s the Most Challenging Thing About This Role This is a fast-paced position in an ever-changing environment, you will ned to stay informed on industry developments and regulatory changes to maintain the organization's competitive edge. You will be building and nurturing a high-performing team of health and safety consultants, setting performance targets, conducting regular reviews, and implementing ongoing training and development programs. A key aspect of this role is fostering a culture of excellence and continuous improvement within the team. What We re Looking For To be successful in this role, you must have: NEBOSH Diploma or equivalent higher-level qualification Chartered membership of IOSH (CMIOSH) Significant experience in health and safety consulting Experience in a senior management role Proven success in building and scaling consultancy operations Deep knowledge of UK H&S legislation and sector-specific regulatory frameworks Strong commercial acumen and a track record in driving revenue growth Exceptional leadership, coaching, and team development capabilities To be successful in this role, it would be great if you have: Strategic thinker with entrepreneurial mindset Results-driven with strong problem-solving abilities Excellent interpersonal skills High level of professional integrity Ability to influence at senior level We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Phoenix, part of the Wilmington Plc, offers a range of health & safety training and services both in-person and virtually. Established in 2005, we have recently become part of Wilmington plc, and pride ourselves on working to improve our range and quality of services so that customers have the best experience possible. Find What You re Looking For We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you Join us and achieve more within your career with mutual respect, support and fair rewards. Click on APPLY today!
Marketing Manager Location: Hybrid, Office based in York, YO10 5DG Salary: £48,484 per annum Contract: Full Time, Permanent Benefits: • A generous pension plan with USS • Enhanced family leave benefits • 31 days annual leave, plus bank holidays • Flexible working hours • Remote/Hybrid work The Role: As our Marketing Manager you will enjoy working as part of a team to build a marketing plan with a 12-month horizon, managing multi-channel campaigns to drive awareness and generate leads across different audience segments. You will oversee brand management within your campaigns, ensuring consistency across all markets and working with external partners to maintain brand standards. As our Marketing Manager you will also be responsible for: • Develop integrated marketing campaigns for specific services, managing new resource launches, and creating innovative approaches to promote Advance HE's mission and offerings. • Working closely with cross-functional teams, including Communications and content developers, to commission diverse content that drives customer engagement and action. • Conduct continual analysis to understand the target market s challenges and behaviour drivers, develop audience segmentation strategies, and create test-and-learn approaches to deliver campaigns success • Manage cross-channel marketing budgets in delivering campaigns. • Establish robust campaign effectiveness measures and provide recommendations for improvement. • An awareness and compliance with legislation, as directed by the Head of Marketing, in the creation of printed and digital marketing materials and assets. • Building relationships across all organisational levels, taking an account management approach with internal stakeholders and external partners. • Provide guidance to team members and support cross-functional working. In order to be successful in this role you must have / be: Essential: • Demonstrate experience of working in a marketing role, • Experience of developing a marketing plan and delivering campaigns • Proven experience of working with marketing agencies, designers and other suppliers • Experience of managing campaign dashboards and providing effective reporting associated with this • Educated to a degree level or equivalent with appropriate and relevant experience to the role • A successful track record in collaboration and community, and empowering individuals • Experience in a broad range of marketing principles, including online and offline, above and below the line. Desirable: • An understanding of thr higher education sector and its policy context • Experience of managing budgets (of up to £250k) Advance HE is a member-led, sector-owned charity that works with institutions and higher education across the world to improve higher education for staff, students and society. Our strategic priorities of: maximising membership impact and value, supporting leadership, management and governance development for transformational change and developing educational excellence for the higher education of the future supports the work of our members and the sector. It is our people and the people we help that really make us who we are! To apply: If you have the skills and experience required for this role, please click on Apply today to be taken to our site to complete your application. Advance HE is committed to providing equal opportunities for everyone regardless of their background. No agencies please.
Jul 17, 2025
Full time
Marketing Manager Location: Hybrid, Office based in York, YO10 5DG Salary: £48,484 per annum Contract: Full Time, Permanent Benefits: • A generous pension plan with USS • Enhanced family leave benefits • 31 days annual leave, plus bank holidays • Flexible working hours • Remote/Hybrid work The Role: As our Marketing Manager you will enjoy working as part of a team to build a marketing plan with a 12-month horizon, managing multi-channel campaigns to drive awareness and generate leads across different audience segments. You will oversee brand management within your campaigns, ensuring consistency across all markets and working with external partners to maintain brand standards. As our Marketing Manager you will also be responsible for: • Develop integrated marketing campaigns for specific services, managing new resource launches, and creating innovative approaches to promote Advance HE's mission and offerings. • Working closely with cross-functional teams, including Communications and content developers, to commission diverse content that drives customer engagement and action. • Conduct continual analysis to understand the target market s challenges and behaviour drivers, develop audience segmentation strategies, and create test-and-learn approaches to deliver campaigns success • Manage cross-channel marketing budgets in delivering campaigns. • Establish robust campaign effectiveness measures and provide recommendations for improvement. • An awareness and compliance with legislation, as directed by the Head of Marketing, in the creation of printed and digital marketing materials and assets. • Building relationships across all organisational levels, taking an account management approach with internal stakeholders and external partners. • Provide guidance to team members and support cross-functional working. In order to be successful in this role you must have / be: Essential: • Demonstrate experience of working in a marketing role, • Experience of developing a marketing plan and delivering campaigns • Proven experience of working with marketing agencies, designers and other suppliers • Experience of managing campaign dashboards and providing effective reporting associated with this • Educated to a degree level or equivalent with appropriate and relevant experience to the role • A successful track record in collaboration and community, and empowering individuals • Experience in a broad range of marketing principles, including online and offline, above and below the line. Desirable: • An understanding of thr higher education sector and its policy context • Experience of managing budgets (of up to £250k) Advance HE is a member-led, sector-owned charity that works with institutions and higher education across the world to improve higher education for staff, students and society. Our strategic priorities of: maximising membership impact and value, supporting leadership, management and governance development for transformational change and developing educational excellence for the higher education of the future supports the work of our members and the sector. It is our people and the people we help that really make us who we are! To apply: If you have the skills and experience required for this role, please click on Apply today to be taken to our site to complete your application. Advance HE is committed to providing equal opportunities for everyone regardless of their background. No agencies please.
Digital Marketing Analyst Sales & Marketing Team Location: Head Office, St Ives, Cornwall. Salary: Competitive. Contract: Full time, permanent. Tempest Photography is the UK s leading photography company within the education sector. With decades of experience and a trusted reputation, we deliver high-quality photography services to schools and academic institutions across the country. As we continue to innovate and grow, we are expanding our Sales & Marketing team with the appointment of a Digital Marketing Analyst a pivotal new role focused on transforming data into strategic insights that will guide marketing effectiveness and business growth. About the role This is a data-led role designed to support the Sales & Marketing Manager by providing timely, actionable insights into marketing performance, customer behaviour, and digital trends. You will work across multiple data sources and tools, helping shape the strategy and performance of digital marketing campaigns and customer engagement initiatives. Key Responsibilities • Build and maintain real-time dashboards to track KPIs and campaign results • Extract and analyse data from CRM platforms, website analytics, and marketing tools • Evaluate marketing campaign performance, including ROI, conversion rates, and customer acquisition metrics • Identify opportunities to improve campaign targeting, segmentation, and channel effectiveness • Develop a comprehensive understanding of customer journeys, behaviours, and lifetime value • Present findings and recommendations to support decision-making across marketing and leadership teams • Lead on ad-hoc data and analytics projects to support evolving marketing needs • Support experimentation and testing strategies (A/B testing, multivariate, etc.) What we need from you Essential Skills & Experience • Proven experience using analytics to drive marketing or business decisions • Strong data analysis and interpretation skills • Proficiency in Power BI and Google Analytics (GA4) • Comfortable working with home-grown or bespoke software tools • Excellent project management and task prioritisation skills • Self-motivated, curious, and highly detail-oriented • Good understanding of multi-channel marketing and customer funnel metrics Desirable Skills & Experience • Experience in a digital analytics, eCommerce, or marketing optimisation role • Familiarity with the UK education sector and school-based consumer behaviours • Previous exposure to cross-functional teams in technical and creative environments What we offer • Competitive salary based on experience • 26 days holiday • A collaborative and innovation-focused team culture • The opportunity to make a direct impact in a nationally recognised organisation
Jul 17, 2025
Full time
Digital Marketing Analyst Sales & Marketing Team Location: Head Office, St Ives, Cornwall. Salary: Competitive. Contract: Full time, permanent. Tempest Photography is the UK s leading photography company within the education sector. With decades of experience and a trusted reputation, we deliver high-quality photography services to schools and academic institutions across the country. As we continue to innovate and grow, we are expanding our Sales & Marketing team with the appointment of a Digital Marketing Analyst a pivotal new role focused on transforming data into strategic insights that will guide marketing effectiveness and business growth. About the role This is a data-led role designed to support the Sales & Marketing Manager by providing timely, actionable insights into marketing performance, customer behaviour, and digital trends. You will work across multiple data sources and tools, helping shape the strategy and performance of digital marketing campaigns and customer engagement initiatives. Key Responsibilities • Build and maintain real-time dashboards to track KPIs and campaign results • Extract and analyse data from CRM platforms, website analytics, and marketing tools • Evaluate marketing campaign performance, including ROI, conversion rates, and customer acquisition metrics • Identify opportunities to improve campaign targeting, segmentation, and channel effectiveness • Develop a comprehensive understanding of customer journeys, behaviours, and lifetime value • Present findings and recommendations to support decision-making across marketing and leadership teams • Lead on ad-hoc data and analytics projects to support evolving marketing needs • Support experimentation and testing strategies (A/B testing, multivariate, etc.) What we need from you Essential Skills & Experience • Proven experience using analytics to drive marketing or business decisions • Strong data analysis and interpretation skills • Proficiency in Power BI and Google Analytics (GA4) • Comfortable working with home-grown or bespoke software tools • Excellent project management and task prioritisation skills • Self-motivated, curious, and highly detail-oriented • Good understanding of multi-channel marketing and customer funnel metrics Desirable Skills & Experience • Experience in a digital analytics, eCommerce, or marketing optimisation role • Familiarity with the UK education sector and school-based consumer behaviours • Previous exposure to cross-functional teams in technical and creative environments What we offer • Competitive salary based on experience • 26 days holiday • A collaborative and innovation-focused team culture • The opportunity to make a direct impact in a nationally recognised organisation
Curve is a next-gen insights, analytics and technology consultancy that leverages digital consumer data and advanced technology to help businesses unlock consumer opportunities. Digital consumer data is powerful; it's big, it's real, and it's always updating. We use a combination of in-house technology and bespoke solutions, powered by AI, to transform data from sources such as Social, Reviews, Search, and broader marketing and sales data. These reveal fresh insights for our clients; helping them to build better products and brands, to deliver effective marketing to consumers. Our software, machine learning and AI are key to how we deliver impact, centred on: Natural Language Processing, GPT & other LLMs : unearthing trends, themes and other patterns from large text-based data sets, and deploying state-of-the-art AI to automate and empower consumer facing businesses and their insights & analytics functions Marketing Data Science & Personalisation : using first party consumer data to understand each client's consumer base, building personalisation and other machine learning models to better engage with and excite consumers Data Engineering & Data Architecture : data engineering across a variety of tools to integrate these leading technologies into optimised and efficient data models and ecosystems, feeding into best-in-class analytics dashboards, marketing activation and front-end platforms Software Engineering: full stack expertise to build, maintain and support internal and externally facing Software & Data as a Service solutions, in AWS, that accelerate delivery and unlock deeper insights for our clients As a start-up, we can move faster than most companies and do things differently. We have experienced rapid growth so far and we're looking for a Junior Data Engineer to join our growing team. ABOUT THE ROLE You will play a crucial role in designing, building and productionising innovative data pipelines, in the cloud, from scratch. You'll work on a mix of small analytics proof of concepts and larger projects, both of which push the boundaries of what we can do with data; finding and using novel data sources and APIs, and enriching them with leading analytics, data science and AI methods. Your role will be twofold. You'll be working directly with our London-based client-base, as well as helping to shape the future of our fast-growing start-up. We'll let you challenge yourself, from your core of data engineering to support our data science and dashboard visualisation work, to grow your cloud architecture and engineering knowledge, and to understand the business and strategic impact of your great engineering work - to whatever extent suits you. WHAT YOU'LL BE DOING Build innovative data solutions Support the development and rollout of an industry-first global analytics programme Develop and deploy automated code pipelines, from data acquisition through cleaning and preparing data for modelling, through to visualisation Help to productionise machine learning models Work closely with a great programme team - project lead, data scientists and analysts - and interface with client technology counterparts Identify ways to improve data reliability, processing efficiency and quality of our data output Deploy pipelines in cloud environments and develop as a cloud technologist, as our world becomes increasingly reliant on cloud technologies Produce detailed documentation and champion code quality Interrogate rich data sources such as social, search, surveys, reviews, clickstream, sales, connected devices and beyond Identify and explore opportunities to acquire new data sources that deliver innovative perspectives to our clients WHAT WE'RE LOOKING FOR Bachelor's degree or higher in an applicable field such as Computer Science, Statistics, Maths or similar Science or Engineering discipline Strong Python and other programming skills (Java and/or Scala desirable) Strong SQL background Some exposure to big data technologies (Hadoop, spark, presto, etc.) NICE TO HAVES OR EXCITED TO LEARN: Some experience designing, building and maintaining SQL databases (and/or NoSQL) Some experience with designing efficient physical data models/schemas and developing ETL/ELT scripts Some experience developing data solutions in cloud environments such as Azure, AWS or GCP - Azure Databricks experience a bonus 30 minute video interview with the People & Operations Team 45 minute technical video interview with one of our Senior Data Engineers Final interview with our Partner, Head of Technology Get to know Curve's journey and meet some of the minds fuelling our passion
Jul 17, 2025
Full time
Curve is a next-gen insights, analytics and technology consultancy that leverages digital consumer data and advanced technology to help businesses unlock consumer opportunities. Digital consumer data is powerful; it's big, it's real, and it's always updating. We use a combination of in-house technology and bespoke solutions, powered by AI, to transform data from sources such as Social, Reviews, Search, and broader marketing and sales data. These reveal fresh insights for our clients; helping them to build better products and brands, to deliver effective marketing to consumers. Our software, machine learning and AI are key to how we deliver impact, centred on: Natural Language Processing, GPT & other LLMs : unearthing trends, themes and other patterns from large text-based data sets, and deploying state-of-the-art AI to automate and empower consumer facing businesses and their insights & analytics functions Marketing Data Science & Personalisation : using first party consumer data to understand each client's consumer base, building personalisation and other machine learning models to better engage with and excite consumers Data Engineering & Data Architecture : data engineering across a variety of tools to integrate these leading technologies into optimised and efficient data models and ecosystems, feeding into best-in-class analytics dashboards, marketing activation and front-end platforms Software Engineering: full stack expertise to build, maintain and support internal and externally facing Software & Data as a Service solutions, in AWS, that accelerate delivery and unlock deeper insights for our clients As a start-up, we can move faster than most companies and do things differently. We have experienced rapid growth so far and we're looking for a Junior Data Engineer to join our growing team. ABOUT THE ROLE You will play a crucial role in designing, building and productionising innovative data pipelines, in the cloud, from scratch. You'll work on a mix of small analytics proof of concepts and larger projects, both of which push the boundaries of what we can do with data; finding and using novel data sources and APIs, and enriching them with leading analytics, data science and AI methods. Your role will be twofold. You'll be working directly with our London-based client-base, as well as helping to shape the future of our fast-growing start-up. We'll let you challenge yourself, from your core of data engineering to support our data science and dashboard visualisation work, to grow your cloud architecture and engineering knowledge, and to understand the business and strategic impact of your great engineering work - to whatever extent suits you. WHAT YOU'LL BE DOING Build innovative data solutions Support the development and rollout of an industry-first global analytics programme Develop and deploy automated code pipelines, from data acquisition through cleaning and preparing data for modelling, through to visualisation Help to productionise machine learning models Work closely with a great programme team - project lead, data scientists and analysts - and interface with client technology counterparts Identify ways to improve data reliability, processing efficiency and quality of our data output Deploy pipelines in cloud environments and develop as a cloud technologist, as our world becomes increasingly reliant on cloud technologies Produce detailed documentation and champion code quality Interrogate rich data sources such as social, search, surveys, reviews, clickstream, sales, connected devices and beyond Identify and explore opportunities to acquire new data sources that deliver innovative perspectives to our clients WHAT WE'RE LOOKING FOR Bachelor's degree or higher in an applicable field such as Computer Science, Statistics, Maths or similar Science or Engineering discipline Strong Python and other programming skills (Java and/or Scala desirable) Strong SQL background Some exposure to big data technologies (Hadoop, spark, presto, etc.) NICE TO HAVES OR EXCITED TO LEARN: Some experience designing, building and maintaining SQL databases (and/or NoSQL) Some experience with designing efficient physical data models/schemas and developing ETL/ELT scripts Some experience developing data solutions in cloud environments such as Azure, AWS or GCP - Azure Databricks experience a bonus 30 minute video interview with the People & Operations Team 45 minute technical video interview with one of our Senior Data Engineers Final interview with our Partner, Head of Technology Get to know Curve's journey and meet some of the minds fuelling our passion
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: Digital Marketing Job Sub Function: Digital Product Management Job Category: People Leader All Job Posting Locations: High Wycombe, Buckinghamshire, United Kingdom, Wokingham, Berkshire, United Kingdom Job Description: Johnson & Johnson, a world leader in the healthcare industry, is seeking a highly motivated and experienced Technical Product Owner to support our Global Assisted Service Customer Experience (Cx) capabilities. If you want to be a part of an inclusive team responsible for distributing life enhancing products across the world, this is the role for you! Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): Titusville, NJ, or remote in the U.S., São Paulo, Brazil, Bogota, Columbia, Issy-les-Moulineaux, France, Pomezia, Italy and the UK. Titusville, NJ, US - Requisition Number: R-021305 São Paulo, Brazil & Bogota, Columbia - Requisition Number: R-022580 Issy-les-Moulineaux, France & Pomezia, Italy - Requisition Number: R-22586 Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are less invasive, and solutions are personal. Through our expertise in Innovative Medicine we are positioned to innovate across the full spectrum of healthcare solutions to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at . The Innovative Medicine TPO - Assisted Service is responsible for the overall strategic direction for technology supporting our Assisted Service Cx capabilities globally. The TPO will collaborate with Senior Business and Technology Leaders to identify, prioritize, and deliver solutions in line with our supply chain strategy. This individual will require a strong mix of leadership skills with business and technical competence to drive measurable value aligned to our vision and technology product roadmap. By implementing user centric industry leading strategies in areas of design and rapid prototyping, we will deliver Minimal Viable Products with speed and agility to meet the needs of the customers and patients we serve. Driving a culture of innovation with a focus on developing talent will be key to ensure team members are in tune with emerging industry and technology trends. Responsibilities: Vision and Strategy Communication: Articulate a clear product vision, strategy, and roadmap that align with long-term business goals. Take ownership of its multi-generational approach to ensure stakeholder clarity and engagement. Global Strategy Execution: Implement defined strategies that leverage technology to enhance business process efficiency and manage expectations effectively. Backlog Management: Develop and prioritize a comprehensive product backlog with clear epics and user stories for efficient sprint execution. Agile Collaboration: Actively contribute to Agile ceremonies (planning, stand-ups, retrospectives) to enhance team alignment and continuous improvement. Quality Assurance: Ensure user stories are complete and meet acceptance criteria for high-quality deliverables. Documentation Oversight: Create and maintain essential software development documents including plans, release notes, and maintenance schedules. Agile Excellence: Drive enhancements in Agile practices to foster increased productivity and adaptability. Business Case Support: Collaborate with stakeholders and IT leaders to craft compelling business cases for product initiatives. Resource Coordination: Partner with Technical Services (TS) for effective resource allocation in alignment with business goals. ROI Maximization: Identify and prioritize product features based on business value to ensure optimal Return on Investment. Cost Management: Optimize Total Cost of Ownership (TCO) through cost-reduction initiatives, collaborating with finance for operational efficiency. Cybersecurity Collaboration: Work with ISRM and engineering teams on cybersecurity initiatives to maintain secure operations and manage technical debt. Strong Business Acumen & Communication skills. Demonstrated ability to work with business partners to understand business requirements and define a data and analytics strategy and the associated capabilities. Key Attributes of the Role: Technology Product Strategy: Develop and lead technical product strategy to demonstrate measurable improvement in business value. Partner with Product Owners to define Product Vision and build, maintain and complete accompanying capability roadmap; Effectively balance discovery and delivery to drive innovation and value. Product roadmaps to be based on continuous improvement aligned to evolving business strategy, integration of industry leading technologies, and product lifecycle management. Leader have ability to manage organizational capacity against product demand. Products must be delivered with quality, at scale, while meeting or exceeding customer's expectations. Business Analysis: Identifies and analyzes business need to fully understand scope of opportunity while ensuring proper acceptance criteria is defined. Experience delivering innovative digital solutions to modernize core distribution and warehouse platforms supporting global strategy delivering measurable business value across enterprise product delivery, experience with government regulations and contract process, user-centric design techniques with understanding technology trends in business analysis for this role. Technical depth: Technical scope of knowledge includes a broad understanding of CRM, case management and Contact Center solution, CTI, with continual exploration of leading technologies, including artificial intelligence. Interact with suppliers and vendors to evaluate software, hardware, or services and make recommendations. Partnering with Vendors to ensure compliance with J&J standards, policies and procedures. Continuously learn via research, collaboration with technology vendors, IT Architecture and attend tech events to get ahead of the curve and proactively being new relevant capabilities to the product line. Qualifications Education: A Bachelor's degree is required preferably in the field of Management Information Systems, Computer Science or other relevant field. A Master's degree is preferred. Experience and Skills: Required: At least 5 years of Experience in Information Technology. 2+ years of Supply Chain is required. Demonstrated ability to deliver sophisticated solutions applying Agile delivery methodologies required. Excellent interpersonal and communication skills (oral and written). Self-motivated leader that can build highly effective, collaborative teams that deliver measurable value. Product Management experience is required. CRM. Contact Center solution, preferred Genesys and/or Amazon Connect. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center () or contact AskGS to be directed to your accommodation resource.
Jul 17, 2025
Full time
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: Digital Marketing Job Sub Function: Digital Product Management Job Category: People Leader All Job Posting Locations: High Wycombe, Buckinghamshire, United Kingdom, Wokingham, Berkshire, United Kingdom Job Description: Johnson & Johnson, a world leader in the healthcare industry, is seeking a highly motivated and experienced Technical Product Owner to support our Global Assisted Service Customer Experience (Cx) capabilities. If you want to be a part of an inclusive team responsible for distributing life enhancing products across the world, this is the role for you! Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): Titusville, NJ, or remote in the U.S., São Paulo, Brazil, Bogota, Columbia, Issy-les-Moulineaux, France, Pomezia, Italy and the UK. Titusville, NJ, US - Requisition Number: R-021305 São Paulo, Brazil & Bogota, Columbia - Requisition Number: R-022580 Issy-les-Moulineaux, France & Pomezia, Italy - Requisition Number: R-22586 Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are less invasive, and solutions are personal. Through our expertise in Innovative Medicine we are positioned to innovate across the full spectrum of healthcare solutions to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at . The Innovative Medicine TPO - Assisted Service is responsible for the overall strategic direction for technology supporting our Assisted Service Cx capabilities globally. The TPO will collaborate with Senior Business and Technology Leaders to identify, prioritize, and deliver solutions in line with our supply chain strategy. This individual will require a strong mix of leadership skills with business and technical competence to drive measurable value aligned to our vision and technology product roadmap. By implementing user centric industry leading strategies in areas of design and rapid prototyping, we will deliver Minimal Viable Products with speed and agility to meet the needs of the customers and patients we serve. Driving a culture of innovation with a focus on developing talent will be key to ensure team members are in tune with emerging industry and technology trends. Responsibilities: Vision and Strategy Communication: Articulate a clear product vision, strategy, and roadmap that align with long-term business goals. Take ownership of its multi-generational approach to ensure stakeholder clarity and engagement. Global Strategy Execution: Implement defined strategies that leverage technology to enhance business process efficiency and manage expectations effectively. Backlog Management: Develop and prioritize a comprehensive product backlog with clear epics and user stories for efficient sprint execution. Agile Collaboration: Actively contribute to Agile ceremonies (planning, stand-ups, retrospectives) to enhance team alignment and continuous improvement. Quality Assurance: Ensure user stories are complete and meet acceptance criteria for high-quality deliverables. Documentation Oversight: Create and maintain essential software development documents including plans, release notes, and maintenance schedules. Agile Excellence: Drive enhancements in Agile practices to foster increased productivity and adaptability. Business Case Support: Collaborate with stakeholders and IT leaders to craft compelling business cases for product initiatives. Resource Coordination: Partner with Technical Services (TS) for effective resource allocation in alignment with business goals. ROI Maximization: Identify and prioritize product features based on business value to ensure optimal Return on Investment. Cost Management: Optimize Total Cost of Ownership (TCO) through cost-reduction initiatives, collaborating with finance for operational efficiency. Cybersecurity Collaboration: Work with ISRM and engineering teams on cybersecurity initiatives to maintain secure operations and manage technical debt. Strong Business Acumen & Communication skills. Demonstrated ability to work with business partners to understand business requirements and define a data and analytics strategy and the associated capabilities. Key Attributes of the Role: Technology Product Strategy: Develop and lead technical product strategy to demonstrate measurable improvement in business value. Partner with Product Owners to define Product Vision and build, maintain and complete accompanying capability roadmap; Effectively balance discovery and delivery to drive innovation and value. Product roadmaps to be based on continuous improvement aligned to evolving business strategy, integration of industry leading technologies, and product lifecycle management. Leader have ability to manage organizational capacity against product demand. Products must be delivered with quality, at scale, while meeting or exceeding customer's expectations. Business Analysis: Identifies and analyzes business need to fully understand scope of opportunity while ensuring proper acceptance criteria is defined. Experience delivering innovative digital solutions to modernize core distribution and warehouse platforms supporting global strategy delivering measurable business value across enterprise product delivery, experience with government regulations and contract process, user-centric design techniques with understanding technology trends in business analysis for this role. Technical depth: Technical scope of knowledge includes a broad understanding of CRM, case management and Contact Center solution, CTI, with continual exploration of leading technologies, including artificial intelligence. Interact with suppliers and vendors to evaluate software, hardware, or services and make recommendations. Partnering with Vendors to ensure compliance with J&J standards, policies and procedures. Continuously learn via research, collaboration with technology vendors, IT Architecture and attend tech events to get ahead of the curve and proactively being new relevant capabilities to the product line. Qualifications Education: A Bachelor's degree is required preferably in the field of Management Information Systems, Computer Science or other relevant field. A Master's degree is preferred. Experience and Skills: Required: At least 5 years of Experience in Information Technology. 2+ years of Supply Chain is required. Demonstrated ability to deliver sophisticated solutions applying Agile delivery methodologies required. Excellent interpersonal and communication skills (oral and written). Self-motivated leader that can build highly effective, collaborative teams that deliver measurable value. Product Management experience is required. CRM. Contact Center solution, preferred Genesys and/or Amazon Connect. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center () or contact AskGS to be directed to your accommodation resource.
Company Description This is a hybrid position, with 3 days per week based from our Windsor office. At Neilson, we help families put financial protection in place for their loved ones. We are a Life insurance provider who offers a wide range of first class Life insurance products via multiple direct brands and corporate partnerships. We believe in offering our customers straightforward life insurance. We've evolved from our origins in the UK to become an international operation with offices in the USA, Canada, Ireland, the UK and Australia, with our head office based in Windsor and an in-house digital marketing agency, Thinkbait, based in Dublin, Ireland. Having multiple locations worldwide enables Neilson to attract the absolute best people, allowing us to achieve our aim of being a leading global provider of life insurance. We aim to provide a comprehensive range of innovative products and deliver exemplary service levels to our customers and corporate partners, providing a consistently high quality, fully integrated customer experience. We've been awarded Feefo's top rating, the Trusted Merchant Gold Award, for our outstanding customer service. Job Description As Group Tax Accountant, you will be responsible for overseeing tax-related activities across the group, ensuring compliance with international tax laws and regulations, and working closely with the CFO and Group Financial Controller to optimise the group's tax position. This is a newly created role reporting to the Group Financial Controller, offering an exciting opportunity to contribute to the growth and success of Neilson Financial Services. This is a hands-on role that requires a desire to understand global tax issues and the ability to navigate complex tax environments in multiple jurisdictions. Key Responsibilities: Tax Compliance and Reporting: Ensure timely and accurate filing of all tax returns across the group's operations in the UK, Canada and Australia, compiling necessary information and assisting in the preparation and submission Research and Advice: Conduct research into the impact on the Group tax position of various business initiatives, including new market entries, and other strategic projects Provide tax advice and insights to CFO, Financial Controller and senior management across the business Risk Management: Identify and help mitigate tax risks, ensuring the Group is compliant with international tax laws and regulations Monitoring and Analysis: Proactively stay updated on changes in tax legislation and assess the impact on the group's operations, providing updates to senior management as required Liaison: Support CFO and Group FC in working with external tax advisors, auditors, and tax authorities to manage tax audits and resolve any tax-related issues. Policy Development: Contribute to the development and implementation of tax policies and procedures to ensure consistency and compliance across the group Tax Planning and Strategy: Assist CFO/Financial Controller in developing tax strategies to optimise the group's tax position, including transfer pricing, tax-efficient financing, and structuring of international operations Qualifications Strong academic credentials including professional accounting qualification Proven experience in tax management, preferably within the insurance or financial services industry Knowledge of international tax laws and regulations Proven experience in tax planning, compliance and risk management Strong analytical, problem-solving, and critical thinking skills Excellent communication and presentation skills, with the ability to convey complex financial information to non-finance stakeholders Comfortable working in a fast-paced, fast-growing entrepreneurial environment Proactive with the drive, determination, resilience and commitment to get things done 'can do' attitude with high energy and a problem-solving approach to new challenges
Jul 17, 2025
Full time
Company Description This is a hybrid position, with 3 days per week based from our Windsor office. At Neilson, we help families put financial protection in place for their loved ones. We are a Life insurance provider who offers a wide range of first class Life insurance products via multiple direct brands and corporate partnerships. We believe in offering our customers straightforward life insurance. We've evolved from our origins in the UK to become an international operation with offices in the USA, Canada, Ireland, the UK and Australia, with our head office based in Windsor and an in-house digital marketing agency, Thinkbait, based in Dublin, Ireland. Having multiple locations worldwide enables Neilson to attract the absolute best people, allowing us to achieve our aim of being a leading global provider of life insurance. We aim to provide a comprehensive range of innovative products and deliver exemplary service levels to our customers and corporate partners, providing a consistently high quality, fully integrated customer experience. We've been awarded Feefo's top rating, the Trusted Merchant Gold Award, for our outstanding customer service. Job Description As Group Tax Accountant, you will be responsible for overseeing tax-related activities across the group, ensuring compliance with international tax laws and regulations, and working closely with the CFO and Group Financial Controller to optimise the group's tax position. This is a newly created role reporting to the Group Financial Controller, offering an exciting opportunity to contribute to the growth and success of Neilson Financial Services. This is a hands-on role that requires a desire to understand global tax issues and the ability to navigate complex tax environments in multiple jurisdictions. Key Responsibilities: Tax Compliance and Reporting: Ensure timely and accurate filing of all tax returns across the group's operations in the UK, Canada and Australia, compiling necessary information and assisting in the preparation and submission Research and Advice: Conduct research into the impact on the Group tax position of various business initiatives, including new market entries, and other strategic projects Provide tax advice and insights to CFO, Financial Controller and senior management across the business Risk Management: Identify and help mitigate tax risks, ensuring the Group is compliant with international tax laws and regulations Monitoring and Analysis: Proactively stay updated on changes in tax legislation and assess the impact on the group's operations, providing updates to senior management as required Liaison: Support CFO and Group FC in working with external tax advisors, auditors, and tax authorities to manage tax audits and resolve any tax-related issues. Policy Development: Contribute to the development and implementation of tax policies and procedures to ensure consistency and compliance across the group Tax Planning and Strategy: Assist CFO/Financial Controller in developing tax strategies to optimise the group's tax position, including transfer pricing, tax-efficient financing, and structuring of international operations Qualifications Strong academic credentials including professional accounting qualification Proven experience in tax management, preferably within the insurance or financial services industry Knowledge of international tax laws and regulations Proven experience in tax planning, compliance and risk management Strong analytical, problem-solving, and critical thinking skills Excellent communication and presentation skills, with the ability to convey complex financial information to non-finance stakeholders Comfortable working in a fast-paced, fast-growing entrepreneurial environment Proactive with the drive, determination, resilience and commitment to get things done 'can do' attitude with high energy and a problem-solving approach to new challenges
HR strategy and leadership: Develop and implement HR strategies that support the Group's vision, mission, and growth objectives. Partner with the Group's Board Members and Senior Management team, providing expert advice on people-related topics, ensuring alignment between people practices and business goals. Drive initiatives to enhance employee engagement, retention and productivity. Leader of the Commercial and Office Manager to ensure all HR administration tasks are executed accurately and timely. Talent acquisition and recruitment: Oversee and manage the recruitment process to attract top talent, ensuring a diverse and inclusive hiring strategy. Actively build a talent pipeline to ensure the business has contingency. Develop and maintain strong relationships with recruitment agencies and other talent networks. Ensure the agency is positioned as an employer of choice within the digital marketing industry. Employee engagement and culture: Foster a positive, inclusive, and high-performance culture that supports employee engagement and retention. Design and implement employee engagement programs, including recognition, feedback, and team-building initiatives. Act as a trusted advisor to employees and leadership on all matters related to company culture, employee relations, and well-being. Performance management and development: Lead the development of performance excellence to drive accountability, feedback, and employee development. Implement training and development initiatives to enhance the skills and capabilities of staff. Support line managers with succession planning and carrying out skills gap analysis. Promote a continuous learning environment and career progression opportunities for employees. Compensation and benefits: Oversee compensation and benefits schemes to ensure they are competitive, fair, and aligned with industry standards. Manage payroll, bonuses, and benefits administration in accordance with UK regulations. Conduct annual reviews of compensation packages to ensure market competitiveness. Compliance and best practice: Ensure that all HR practices and processes comply with UK employment law and relevant regulations. Stay updated on HR trends, best practices, and legal requirements, incorporating these into the agency's policies and procedures. Highlight potential risks with employment law updates and options to mitigate or minimise disruption to the business. Manage the employee lifecycle, including onboarding, disciplinary processes, and exits. HR systems and reporting: Oversee HR systems and technology to streamline processes and improve efficiency. Develop and maintain key HR metrics to monitor and report on key people data; performance, turnover, engagement, and other relevant data. Senior Management Team Responsibilities: Executing business strategy and operational decisions as directed by the Board. Ensure SMT priorities are aligned to overall board priorities. Nimbleness -quick thinking, agile and adaptable. Ability to adjust to changing/challenging circumstances. Challenge each others thinking. Peer review all recommendations before they are brought to the board for approval. Skills and Knowledge: Strong understanding of UK employment law and best practices. Exceptional interpersonal and communication skills, with the ability to build relationships across all levels of the organisation. Experience in driving culture change and managing employee engagement initiatives. A strategic thinker who can align HR initiatives with the agency's long-term goals. High level of confidentiality, professionalism, and emotional intelligence. Strong organisational skills with the ability to manage multiple projects simultaneously. You will demonstrate our Company values in your day to day interactions with team members and clients. Interpersonal skills - Clear and effective communicator. Provide feedback. Ability to actively listen to team members building trust. Resolve conflicts.
Jul 17, 2025
Full time
HR strategy and leadership: Develop and implement HR strategies that support the Group's vision, mission, and growth objectives. Partner with the Group's Board Members and Senior Management team, providing expert advice on people-related topics, ensuring alignment between people practices and business goals. Drive initiatives to enhance employee engagement, retention and productivity. Leader of the Commercial and Office Manager to ensure all HR administration tasks are executed accurately and timely. Talent acquisition and recruitment: Oversee and manage the recruitment process to attract top talent, ensuring a diverse and inclusive hiring strategy. Actively build a talent pipeline to ensure the business has contingency. Develop and maintain strong relationships with recruitment agencies and other talent networks. Ensure the agency is positioned as an employer of choice within the digital marketing industry. Employee engagement and culture: Foster a positive, inclusive, and high-performance culture that supports employee engagement and retention. Design and implement employee engagement programs, including recognition, feedback, and team-building initiatives. Act as a trusted advisor to employees and leadership on all matters related to company culture, employee relations, and well-being. Performance management and development: Lead the development of performance excellence to drive accountability, feedback, and employee development. Implement training and development initiatives to enhance the skills and capabilities of staff. Support line managers with succession planning and carrying out skills gap analysis. Promote a continuous learning environment and career progression opportunities for employees. Compensation and benefits: Oversee compensation and benefits schemes to ensure they are competitive, fair, and aligned with industry standards. Manage payroll, bonuses, and benefits administration in accordance with UK regulations. Conduct annual reviews of compensation packages to ensure market competitiveness. Compliance and best practice: Ensure that all HR practices and processes comply with UK employment law and relevant regulations. Stay updated on HR trends, best practices, and legal requirements, incorporating these into the agency's policies and procedures. Highlight potential risks with employment law updates and options to mitigate or minimise disruption to the business. Manage the employee lifecycle, including onboarding, disciplinary processes, and exits. HR systems and reporting: Oversee HR systems and technology to streamline processes and improve efficiency. Develop and maintain key HR metrics to monitor and report on key people data; performance, turnover, engagement, and other relevant data. Senior Management Team Responsibilities: Executing business strategy and operational decisions as directed by the Board. Ensure SMT priorities are aligned to overall board priorities. Nimbleness -quick thinking, agile and adaptable. Ability to adjust to changing/challenging circumstances. Challenge each others thinking. Peer review all recommendations before they are brought to the board for approval. Skills and Knowledge: Strong understanding of UK employment law and best practices. Exceptional interpersonal and communication skills, with the ability to build relationships across all levels of the organisation. Experience in driving culture change and managing employee engagement initiatives. A strategic thinker who can align HR initiatives with the agency's long-term goals. High level of confidentiality, professionalism, and emotional intelligence. Strong organisational skills with the ability to manage multiple projects simultaneously. You will demonstrate our Company values in your day to day interactions with team members and clients. Interpersonal skills - Clear and effective communicator. Provide feedback. Ability to actively listen to team members building trust. Resolve conflicts.
Business Analyst - Service Strategy and Optimisation Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology. Job purpose The Business Analyst (BA), Service Strategy and Optimisation will play a critical role in defining and enabling exceptional client service and operational excellence through business process and technology change. The BA will identify, define, and enable change within our Banking Systems, processes, and Platforms. By collecting, analysing, and interpreting data from various sources, the BA will support the Digital Transformation Roadmap and project portfolio. To succeed, the BA will need to build a deep understanding of Arbuthnot Latham's operating model (People, Process, and Technology). They will work on agreed initiatives, document client-focused business requirements and capture changes to our client journey and experience. The BA will be at the forefront of driving positive change, ensuring our Platform evolves to meet the needs of our clients and colleagues. Where applicable, you will place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and to comply with the FCA and PRA's Conduct Rules. Job Description Key Responsibilities: The Business Analyst (BA), Service Strategy and Optimisation will work closely with colleagues across the business to understand the needs of each team and client persona in relation to specific business problems or potential changes/transformation. Specific responsibilities are: Crafting the Client Service Strategy : Aid the Head of SSO in creating and delivering a comprehensive Client Service Excellence Strategy. This strategy will drive a focused approach to end-to-end client service across key journeys for private, commercial, and wealth management clients, ensuring a seamless and operationally effective experience. This includes cross-functional processes. Client Journey Mapping : As we deliver enhancements to our client journeys, be responsible for maintaining and updating our existing client journey maps and service blueprints. Gathering, Identifying, and Documenting Business Requirements : This involves facilitating both virtual and face-to-face interviews, focus groups, and workshops with a range of business stakeholders. Other techniques, such as document analysis, can also be utilised. Providing Options and Impact Assessments : Evaluate a range of potential operating model design solutions and decisions (including change requests), fully documenting the benefits, limitations, and associated risks. Additionally, identify the processes, business areas, key stakeholders, and technology required to implement recommendations. Documentation and Analysis of Existing Business and Operational Processes : Identify gaps and improvements in client journeys and define an improved future state. BA contributions will contribute to the production of the 'as-is' and 'to-be'/target operating model for the Banking Systems. Data Analysis and Visualization : Utilise relevant Management Information (MI), data analysis, and visualisation skills to empower key forums and decision-makers, enabling them to make informed choices. Input into the Development of the Bank's Change Capability : Actively contribute to the Change Management Community practice area, aiding in the development of Arbuthnot Latham's internal Business Analysis capabilities. Continuous Learning and Best Practices : Ensure that knowledge remains up-to-date and reflective of both internal and industry best practices. Stay informed about Change Management and Business Analysis methodologies, techniques, Banking Systems subject matter, supplier roadmaps, and banking system technology solutions. Collaboration : Work closely with internal teams and external partners, acting as a 'translator' to bridge business needs and technology capabilities. Risk: Responsible for managing risks inherent to the role by diligently observing internal policies and procedures. Key Interfaces: Programme/Project/Product Owners Business Analysts Heads of Business Areas / Directors Business and Operational SMEs Client Insights Managers, Marketing Senior representatives of Private & Commercial Banking and Wealth Management Heads of Platform Business Architect/Technology Architect Project Managers and SMEs Person Specification Knowledge/Experience/Skills: Comprehensive Understanding of the Financial Services Industry : Wealth Management, Private Banking & Commercial Banking. While not essential, this knowledge is highly desirable. Familiarity with Financial Services Regulations : Including GDPR/Data Protection, Vulnerable Clients, and related compliance requirements. Experience with Fintech Systems : understanding or experience with Core Banking systems, client-facing banking platforms, investment platforms, and CRM systems. While not essential, this knowledge is highly desirable. Proficiency in Business Analysis Techniques : Adept at applying key Business Analysis tools and methodologies. This includes process mapping, requirements gathering/documentation, user story definition, functional specification definition, data modelling techniques, gap analysis, and financial appraisal techniques. Data Analysis Competence : Knowledge of data analytics and proficiency in using tools for data analysis and visualisation. Change and Transformation Exposure : Significant experience working within a change and transformation environment, with a fundamental understanding of change delivery frameworks and methodologies (Waterfall and Agile). Demonstrated Success in Similar BA Roles : Evidence of ability to undertake all core Business Analyst responsibilities. Self-Starter and Collaborative Team Player : The ability to work independently while also contributing effectively within a team. Strong Problem-Solving Skills : Ability to think on your feet and provide realistic solutions for complex business challenges. Attention to Detail and Deadline-Driven Approach : A detail-oriented mindset for tasks and a commitment to meeting deliverable deadlines. Capacity to Manage Multiple Projects Under Pressure : Capable of handling multiple projects simultaneously. Client Journeys Documentation : Experience in documenting end-to-end client journeys and service blueprints is desirable. Communication Skills : Strong verbal and written communication skills are essential for effective collaboration with stakeholders and developers. Capable of leading or contributing to project teams. The ability to articulate business requirements in a way that is easily understood by business stakeholders, IT teams, and external partners is essential. User Experience (UX) : An awareness of user-centric design principles is crucial for enhancing customer experience. Understanding how users interact with systems and interfaces will inform decision-making. Problem-Solving and Critical Thinking : Ability to analyse complex problems, identify solutions, and make informed decisions is vital. A strategic mindset and critical thinking skills are valuable assets. Business Case Development : Experience in constructing compelling business cases for proposed changes is beneficial. Demonstrating the value and feasibility of initiatives is a key aspect of the role. Proficiency in Microsoft Office : Strong familiarity with Microsoft Office tools, particularly PowerPoint, is necessary for effective communication and documentation. Qualifications: Client Focus Planning and reviewing Influencing Others Creativity and Innovation Communication & confidence About Us Life, Work and Benefits Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people. Competitive salary, pension & holiday allowance BUPA Health cover 4x Life Assurance Discretionary bonus Market leading maternity/paternity and menopause policies Data Privacy and Reasonable adjustments We take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy Notice Reasonable adjustments : Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us . Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.
Jul 17, 2025
Full time
Business Analyst - Service Strategy and Optimisation Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology. Job purpose The Business Analyst (BA), Service Strategy and Optimisation will play a critical role in defining and enabling exceptional client service and operational excellence through business process and technology change. The BA will identify, define, and enable change within our Banking Systems, processes, and Platforms. By collecting, analysing, and interpreting data from various sources, the BA will support the Digital Transformation Roadmap and project portfolio. To succeed, the BA will need to build a deep understanding of Arbuthnot Latham's operating model (People, Process, and Technology). They will work on agreed initiatives, document client-focused business requirements and capture changes to our client journey and experience. The BA will be at the forefront of driving positive change, ensuring our Platform evolves to meet the needs of our clients and colleagues. Where applicable, you will place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and to comply with the FCA and PRA's Conduct Rules. Job Description Key Responsibilities: The Business Analyst (BA), Service Strategy and Optimisation will work closely with colleagues across the business to understand the needs of each team and client persona in relation to specific business problems or potential changes/transformation. Specific responsibilities are: Crafting the Client Service Strategy : Aid the Head of SSO in creating and delivering a comprehensive Client Service Excellence Strategy. This strategy will drive a focused approach to end-to-end client service across key journeys for private, commercial, and wealth management clients, ensuring a seamless and operationally effective experience. This includes cross-functional processes. Client Journey Mapping : As we deliver enhancements to our client journeys, be responsible for maintaining and updating our existing client journey maps and service blueprints. Gathering, Identifying, and Documenting Business Requirements : This involves facilitating both virtual and face-to-face interviews, focus groups, and workshops with a range of business stakeholders. Other techniques, such as document analysis, can also be utilised. Providing Options and Impact Assessments : Evaluate a range of potential operating model design solutions and decisions (including change requests), fully documenting the benefits, limitations, and associated risks. Additionally, identify the processes, business areas, key stakeholders, and technology required to implement recommendations. Documentation and Analysis of Existing Business and Operational Processes : Identify gaps and improvements in client journeys and define an improved future state. BA contributions will contribute to the production of the 'as-is' and 'to-be'/target operating model for the Banking Systems. Data Analysis and Visualization : Utilise relevant Management Information (MI), data analysis, and visualisation skills to empower key forums and decision-makers, enabling them to make informed choices. Input into the Development of the Bank's Change Capability : Actively contribute to the Change Management Community practice area, aiding in the development of Arbuthnot Latham's internal Business Analysis capabilities. Continuous Learning and Best Practices : Ensure that knowledge remains up-to-date and reflective of both internal and industry best practices. Stay informed about Change Management and Business Analysis methodologies, techniques, Banking Systems subject matter, supplier roadmaps, and banking system technology solutions. Collaboration : Work closely with internal teams and external partners, acting as a 'translator' to bridge business needs and technology capabilities. Risk: Responsible for managing risks inherent to the role by diligently observing internal policies and procedures. Key Interfaces: Programme/Project/Product Owners Business Analysts Heads of Business Areas / Directors Business and Operational SMEs Client Insights Managers, Marketing Senior representatives of Private & Commercial Banking and Wealth Management Heads of Platform Business Architect/Technology Architect Project Managers and SMEs Person Specification Knowledge/Experience/Skills: Comprehensive Understanding of the Financial Services Industry : Wealth Management, Private Banking & Commercial Banking. While not essential, this knowledge is highly desirable. Familiarity with Financial Services Regulations : Including GDPR/Data Protection, Vulnerable Clients, and related compliance requirements. Experience with Fintech Systems : understanding or experience with Core Banking systems, client-facing banking platforms, investment platforms, and CRM systems. While not essential, this knowledge is highly desirable. Proficiency in Business Analysis Techniques : Adept at applying key Business Analysis tools and methodologies. This includes process mapping, requirements gathering/documentation, user story definition, functional specification definition, data modelling techniques, gap analysis, and financial appraisal techniques. Data Analysis Competence : Knowledge of data analytics and proficiency in using tools for data analysis and visualisation. Change and Transformation Exposure : Significant experience working within a change and transformation environment, with a fundamental understanding of change delivery frameworks and methodologies (Waterfall and Agile). Demonstrated Success in Similar BA Roles : Evidence of ability to undertake all core Business Analyst responsibilities. Self-Starter and Collaborative Team Player : The ability to work independently while also contributing effectively within a team. Strong Problem-Solving Skills : Ability to think on your feet and provide realistic solutions for complex business challenges. Attention to Detail and Deadline-Driven Approach : A detail-oriented mindset for tasks and a commitment to meeting deliverable deadlines. Capacity to Manage Multiple Projects Under Pressure : Capable of handling multiple projects simultaneously. Client Journeys Documentation : Experience in documenting end-to-end client journeys and service blueprints is desirable. Communication Skills : Strong verbal and written communication skills are essential for effective collaboration with stakeholders and developers. Capable of leading or contributing to project teams. The ability to articulate business requirements in a way that is easily understood by business stakeholders, IT teams, and external partners is essential. User Experience (UX) : An awareness of user-centric design principles is crucial for enhancing customer experience. Understanding how users interact with systems and interfaces will inform decision-making. Problem-Solving and Critical Thinking : Ability to analyse complex problems, identify solutions, and make informed decisions is vital. A strategic mindset and critical thinking skills are valuable assets. Business Case Development : Experience in constructing compelling business cases for proposed changes is beneficial. Demonstrating the value and feasibility of initiatives is a key aspect of the role. Proficiency in Microsoft Office : Strong familiarity with Microsoft Office tools, particularly PowerPoint, is necessary for effective communication and documentation. Qualifications: Client Focus Planning and reviewing Influencing Others Creativity and Innovation Communication & confidence About Us Life, Work and Benefits Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people. Competitive salary, pension & holiday allowance BUPA Health cover 4x Life Assurance Discretionary bonus Market leading maternity/paternity and menopause policies Data Privacy and Reasonable adjustments We take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy Notice Reasonable adjustments : Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us . Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.
Head of Strategy- Manchester - Independent Media Agency About the Agency Award-winning digital agency known for delivering high-performance digital marketing and training solutions. Our clients span across ecommerce, B2B, and lead generation businesses - all with ambitious goals for growth. They are in an exciting phase of scale-up and are looking for a senior strategic leader to help them drive this growth. The Opportunity Looking for a commercially minded and visionary Head of Strategy to lead our strategic function and play a pivotal role on our senior leadership team. This role will be instrumental in defining and executing strategies that drive client success, agency performance, and long-term growth. You'll collaborate across departments to shape integrated strategies, lead high-value client engagements, and continuously evolve our services to stay ahead of market trends. What You'll Do Set and oversee strategic vision across all service lines, ensuring alignment with client goals and commercial impact Lead strategic delivery on key accounts, ensuring high-quality output and strong business outcomes Collaborate with the leadership team on commercial forecasting, growth planning, and innovation Guide and mentor a cross-functional team to develop integrated, insight-driven strategies Drive continuous improvement in strategic tools, frameworks, and thought leadership Support new business efforts through pitch leadership and strategic storytelling Champion cross-channel collaboration and agile ways of working What You'll Bring Proven track record of leading strategic teams or functions in a digital agency environment Demonstrable experience creating and executing strategies across channels (SEO, paid media, content, CRM, etc.) Strong commercial acumen with experience influencing budgets, forecasts, and business planning Excellent client communication skills, with the ability to translate insight into action Experience mentoring teams, guiding development, and building a high-performance culture Confident handling senior stakeholders and navigating complex challenges with calm, solutions-first thinking Analytical mindset with fluency in tools like GA4 and strategic frameworks Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Jul 17, 2025
Full time
Head of Strategy- Manchester - Independent Media Agency About the Agency Award-winning digital agency known for delivering high-performance digital marketing and training solutions. Our clients span across ecommerce, B2B, and lead generation businesses - all with ambitious goals for growth. They are in an exciting phase of scale-up and are looking for a senior strategic leader to help them drive this growth. The Opportunity Looking for a commercially minded and visionary Head of Strategy to lead our strategic function and play a pivotal role on our senior leadership team. This role will be instrumental in defining and executing strategies that drive client success, agency performance, and long-term growth. You'll collaborate across departments to shape integrated strategies, lead high-value client engagements, and continuously evolve our services to stay ahead of market trends. What You'll Do Set and oversee strategic vision across all service lines, ensuring alignment with client goals and commercial impact Lead strategic delivery on key accounts, ensuring high-quality output and strong business outcomes Collaborate with the leadership team on commercial forecasting, growth planning, and innovation Guide and mentor a cross-functional team to develop integrated, insight-driven strategies Drive continuous improvement in strategic tools, frameworks, and thought leadership Support new business efforts through pitch leadership and strategic storytelling Champion cross-channel collaboration and agile ways of working What You'll Bring Proven track record of leading strategic teams or functions in a digital agency environment Demonstrable experience creating and executing strategies across channels (SEO, paid media, content, CRM, etc.) Strong commercial acumen with experience influencing budgets, forecasts, and business planning Excellent client communication skills, with the ability to translate insight into action Experience mentoring teams, guiding development, and building a high-performance culture Confident handling senior stakeholders and navigating complex challenges with calm, solutions-first thinking Analytical mindset with fluency in tools like GA4 and strategic frameworks Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read - both at home and at work. If you're reading this and nodding, check out our brand video . Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale-until now . Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's and more. Read stories from happy customers and what 1,200+ people say on G2 . In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. We've raised over $150M in funding from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook. About the role We are seeking a highly analytical Strategic Finance Manager to support our Go-To-Market (GTM) functions. You will be the GTM expert within the finance organisation, responsible for financial planning and analysis across Sales, Marketing, and Customer Success. This role involves being a key business partner to GTM leadership. This is an exciting opportunity for someone passionate about the intersection of GTM operations and financial planning in a fast-paced, high-growth environment. What you'll be doing Act as a key stakeholder in GTM financial planning: annual budgeting, near-term forecasting, and long-range planning. Develop and manage the organization's revenue model, aligning it with headcount, productivity, and quota planning. Collaborate with RevOps and Analytics teams in designing performance metrics and building accurate and accessible reporting tools. Monitor performance against long-term targets, identifying and quantifying deviations to inform opportunities or course corrections. Drive reporting, process, and discipline for finance routines across the GTM organisation (budget, forecast, monthly reviews). Serve as the GTM Leadership team's financial partner for strategic project analysis and evaluation. Build and maintain in-depth revenue and cost analysis models, ensuring quality and accuracy. Partner with GTM VPs and Operations teams to refine and maintain headcount, productivity, and quota models. Support investor relations and fundraising activities. We'd love to hear from you if you have 5+ years in Strategic Finance, FP&A, RevOps, or similar. Strong understanding of SaaS or subscription-based business models. Exceptional modeling skills with the ability to translate complex data into clear business narratives. Experience supporting GTM or revenue-generating teams (Sales, Marketing, Customer Success). Ability to independently extract, analyze, and evaluate information from various data sources. Expert proficiency in Excel/Google Sheets and familiarity with BI tools such as Tableau, Power BI or Looker; SQL experience is a strong plus. Excellent communication and senior stakeholder management skills, especially with non-finance audiences. Innate curiosity, proactive mindset, high attention to detail, and ability to manage multiple priorities in a dynamic environment. In-depth understanding of the value and cost drivers in a hypergrowth SaaS environment. Demonstrated ability to work in fast-paced, high-growth, PE/VC-backed organizations. We'd be particularly excited if you have A hybrid, flexible approach to work where you have access to a lovely office space in Oxford Circus with free lunches on a Wednesday and Friday A competitive salary + stock options 25 days of annual leave + public holidays Private healthcare through AXA ️ Pension contribution - Synthesia contributes 3% and employees contribute 5% on qualifying earnings Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay You can participate in a generous recruitment referral scheme if you help us to hire The equipment you need to be successful in your role Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf What is your LinkedIn profile? If you feel comfortable sharing, please outline what salary you're looking for and any detail around this. We will never reject you based on this - if we think your background looks great but we can't reach your salary expectations, we will always let you know so you have the opportunity to speak with us. Would you require any right to work/sponsorship/relocation support to work at Synthesia? If yes, please provide any relevant detail. Do you require any reasonable adjustments for interviewing with Synthesia? By checking this box, I agree to allow Synthesia to retain my data for future opportunities for employment for up to 700 days after the conclusion of consideration of my current application for employment.
Jul 17, 2025
Full time
From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read - both at home and at work. If you're reading this and nodding, check out our brand video . Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale-until now . Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's and more. Read stories from happy customers and what 1,200+ people say on G2 . In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. We've raised over $150M in funding from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook. About the role We are seeking a highly analytical Strategic Finance Manager to support our Go-To-Market (GTM) functions. You will be the GTM expert within the finance organisation, responsible for financial planning and analysis across Sales, Marketing, and Customer Success. This role involves being a key business partner to GTM leadership. This is an exciting opportunity for someone passionate about the intersection of GTM operations and financial planning in a fast-paced, high-growth environment. What you'll be doing Act as a key stakeholder in GTM financial planning: annual budgeting, near-term forecasting, and long-range planning. Develop and manage the organization's revenue model, aligning it with headcount, productivity, and quota planning. Collaborate with RevOps and Analytics teams in designing performance metrics and building accurate and accessible reporting tools. Monitor performance against long-term targets, identifying and quantifying deviations to inform opportunities or course corrections. Drive reporting, process, and discipline for finance routines across the GTM organisation (budget, forecast, monthly reviews). Serve as the GTM Leadership team's financial partner for strategic project analysis and evaluation. Build and maintain in-depth revenue and cost analysis models, ensuring quality and accuracy. Partner with GTM VPs and Operations teams to refine and maintain headcount, productivity, and quota models. Support investor relations and fundraising activities. We'd love to hear from you if you have 5+ years in Strategic Finance, FP&A, RevOps, or similar. Strong understanding of SaaS or subscription-based business models. Exceptional modeling skills with the ability to translate complex data into clear business narratives. Experience supporting GTM or revenue-generating teams (Sales, Marketing, Customer Success). Ability to independently extract, analyze, and evaluate information from various data sources. Expert proficiency in Excel/Google Sheets and familiarity with BI tools such as Tableau, Power BI or Looker; SQL experience is a strong plus. Excellent communication and senior stakeholder management skills, especially with non-finance audiences. Innate curiosity, proactive mindset, high attention to detail, and ability to manage multiple priorities in a dynamic environment. In-depth understanding of the value and cost drivers in a hypergrowth SaaS environment. Demonstrated ability to work in fast-paced, high-growth, PE/VC-backed organizations. We'd be particularly excited if you have A hybrid, flexible approach to work where you have access to a lovely office space in Oxford Circus with free lunches on a Wednesday and Friday A competitive salary + stock options 25 days of annual leave + public holidays Private healthcare through AXA ️ Pension contribution - Synthesia contributes 3% and employees contribute 5% on qualifying earnings Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay You can participate in a generous recruitment referral scheme if you help us to hire The equipment you need to be successful in your role Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf What is your LinkedIn profile? If you feel comfortable sharing, please outline what salary you're looking for and any detail around this. We will never reject you based on this - if we think your background looks great but we can't reach your salary expectations, we will always let you know so you have the opportunity to speak with us. Would you require any right to work/sponsorship/relocation support to work at Synthesia? If yes, please provide any relevant detail. Do you require any reasonable adjustments for interviewing with Synthesia? By checking this box, I agree to allow Synthesia to retain my data for future opportunities for employment for up to 700 days after the conclusion of consideration of my current application for employment.
The Company One of the UK's leading law firms, with a presence across the globe, is currently looking for a Business Development Manager to join their London office. This role reports to the Global Head of Business Development and is responsible for supporting the Derivatives & Structured Finance group. It offers an opportunity to enhance business development impact within the practice and influence strategy at the partner and product group level. The Responsibilities Provide focus to the delivery and direction of BD Lead on communication, coordination, and strategic leadership of the international group. Prepare proposals, pitch presentations, and credentials statements for DSF opportunities. Coach partners on their presentations and ensure best practices are followed. Identify client entertainment opportunities with lawyers and the CRM team, and challenge partners on hospitality and marketing spend. Track marketing spend against clients and teams to ensure activities align with strategic priorities. Develop in-depth knowledge of key clients in the market. Manage strategic client relationships and coordinate client targeting efforts across the DSF group. Collaborate with partners and senior associates to develop and execute business development strategies. Liaise with the Communications/PR team to enhance external profiles for selected product areas. The Candidate Extensive BD & Marketing experience in a professional services organization. Previous derivatives, structured finance, or capital markets experience (preferred). Proven track record of achieving business objectives. Ability to motivate fee-earners and develop business development plans collaboratively. Please note : Only candidates with relevant experience in Law Firms, Accountancy Firms, Management Consultancies, Property/Construction Firms, Financial Services Firms, or relevant Associations or Agencies will be considered. Applications outside these sectors will not be accepted. Blue Legal offers employment agency services for permanent roles and employment business services for temporary roles. The Recruitment Process - How to get it right! Effective recruitment can vary greatly depending on your approach. Knowing how to optimize your recruitment process is essential. We provide executive recruitment, search, and career coaching for legal, business development, marketing, events, PR, and communications professionals. London New York
Jul 17, 2025
Full time
The Company One of the UK's leading law firms, with a presence across the globe, is currently looking for a Business Development Manager to join their London office. This role reports to the Global Head of Business Development and is responsible for supporting the Derivatives & Structured Finance group. It offers an opportunity to enhance business development impact within the practice and influence strategy at the partner and product group level. The Responsibilities Provide focus to the delivery and direction of BD Lead on communication, coordination, and strategic leadership of the international group. Prepare proposals, pitch presentations, and credentials statements for DSF opportunities. Coach partners on their presentations and ensure best practices are followed. Identify client entertainment opportunities with lawyers and the CRM team, and challenge partners on hospitality and marketing spend. Track marketing spend against clients and teams to ensure activities align with strategic priorities. Develop in-depth knowledge of key clients in the market. Manage strategic client relationships and coordinate client targeting efforts across the DSF group. Collaborate with partners and senior associates to develop and execute business development strategies. Liaise with the Communications/PR team to enhance external profiles for selected product areas. The Candidate Extensive BD & Marketing experience in a professional services organization. Previous derivatives, structured finance, or capital markets experience (preferred). Proven track record of achieving business objectives. Ability to motivate fee-earners and develop business development plans collaboratively. Please note : Only candidates with relevant experience in Law Firms, Accountancy Firms, Management Consultancies, Property/Construction Firms, Financial Services Firms, or relevant Associations or Agencies will be considered. Applications outside these sectors will not be accepted. Blue Legal offers employment agency services for permanent roles and employment business services for temporary roles. The Recruitment Process - How to get it right! Effective recruitment can vary greatly depending on your approach. Knowing how to optimize your recruitment process is essential. We provide executive recruitment, search, and career coaching for legal, business development, marketing, events, PR, and communications professionals. London New York
At a glance: Full-time starting September, with hybrid working Mid level (minimum 2-3years experience) Experienced-based salary between £35,000 - £40,000 London (minimum 3 office days/week) Five-stars on Glassdoor Generous 30 days holiday allowance plus bank holidays Leading benefits package & competitive salary Work for a Certified B Corporation Opportunity to get in at the ground floor of a purpose-driven , fast-paced, fast-growth company in the outdoor industry; lots of scope for your growth! What is the job role? The eCommerce Lead will manage the day-to-day merchandising, content management and trading of SunGod's website. They will sit within the Commercial Team, working alongside designers and developers, and closely with our marketing and operations teams to ensure our website meets ambitious goals for both brand and performance. The eCommerce Lead will optimise the online experience in accordance with our marketing campaign plan, inbound traffic, and product availability to deliver a seamless customer journey - driving sales and conversion whilst preserving brand integrity. The role is ideal for a technical and operationally minded eCommerce Manager ready to take a step forward in their career, gaining significant autonomy whilst continuing to develop by working amongst an experienced, supportive and skilled team. Key Responsibilities: Lead the day-to-day management of the SunGod website, including content updates, promotion activation and merchandising, ensuring alignment with the marketing plan and delivering budgeted performance. Conceptualise, build and manage high-impact landing pages using our CMS, Dato, in accordance with the campaign plan. Work with the Marketing team to build, execute and optimise marketing tactics to drive incremental traffic to the site. Provide regular reporting to SunGod's Marketing team on website content performance to support decision-making on future content capture to further aid website performance. Own the performance and reporting of key site metrics (including conversion Rate, Bounce Rate, AOV and New & Returning Traffic), and use this data to make impactful site updates. Compile comprehensive trading reports, identifying trends and opportunities on a weekly basis and sharing these with the wider team. Identify customer journey and UX enhancements, working with our designers and developers to implement on-site. Deliver A/B tests on critical user journeys/site content to deepen platform knowledge Own and optimise the product feed, and work with Marketing and Operations to ensure all products are displayed correctly at all times. Manage and implement technical and content SEO strategies to enhance SEO performance, with agency support. Primary point of contact and lead for our external SEO agency. Ensure SEO best practices are integrated into marketing campaigns. Providing SEO updates and reporting to the wider team. Who are we looking for? The ideal person has the following skills, experiences and competencies: Shopify native; familiarity with Dato CMS (or other headless content infrastructure is a plus). A minimum of 2-3 years of relevant experience in an eCommerce environment Our product looks simple, but is modular and highly configurable; attention to detail and the ability to manage lots of inputs is critical. Dynamic and versatile. Comfortable in a lean, fast-paced scale-up environment; able to balance strategic thinking with hands-on execution. Clear and concise communicator and cross-functional working; the role interacts daily with design, development, marketing and operational teams. Analytical, with the ability to transform large and versatile data sets into actionable insights. Align with SunGod's triple bottom line: people, planet, and profit, and integrate these principles into your daily work. Have your finger on the pulse of eCommerce trends, and recommend action plans based on trends and analysis to drive continuous improvement Additional experience that would be beneficial: Experience in the outdoor/sporting industry. Experience in start-up / scale-up brands. Hands-on technical and content SEO knowledge. What to expect from this application This application will ask a few questions about you and your experience. You will be required to upload a CV at this stage, so it is ready for a future stage. Based on your application, you may then be invited to complete a skills-based task followed by a panel interview and a final interview. Blind Applications In the first stages of our process, your name and other details will be hidden from your CV and application to remove potential unconscious bias in our hiring processes, and to ensure we hire the best candidate for the role. A tip before you start Before you begin, we recommend you take a moment to ask yourself these questions: Why me? Why this role? Why SunGod?
Jul 17, 2025
Full time
At a glance: Full-time starting September, with hybrid working Mid level (minimum 2-3years experience) Experienced-based salary between £35,000 - £40,000 London (minimum 3 office days/week) Five-stars on Glassdoor Generous 30 days holiday allowance plus bank holidays Leading benefits package & competitive salary Work for a Certified B Corporation Opportunity to get in at the ground floor of a purpose-driven , fast-paced, fast-growth company in the outdoor industry; lots of scope for your growth! What is the job role? The eCommerce Lead will manage the day-to-day merchandising, content management and trading of SunGod's website. They will sit within the Commercial Team, working alongside designers and developers, and closely with our marketing and operations teams to ensure our website meets ambitious goals for both brand and performance. The eCommerce Lead will optimise the online experience in accordance with our marketing campaign plan, inbound traffic, and product availability to deliver a seamless customer journey - driving sales and conversion whilst preserving brand integrity. The role is ideal for a technical and operationally minded eCommerce Manager ready to take a step forward in their career, gaining significant autonomy whilst continuing to develop by working amongst an experienced, supportive and skilled team. Key Responsibilities: Lead the day-to-day management of the SunGod website, including content updates, promotion activation and merchandising, ensuring alignment with the marketing plan and delivering budgeted performance. Conceptualise, build and manage high-impact landing pages using our CMS, Dato, in accordance with the campaign plan. Work with the Marketing team to build, execute and optimise marketing tactics to drive incremental traffic to the site. Provide regular reporting to SunGod's Marketing team on website content performance to support decision-making on future content capture to further aid website performance. Own the performance and reporting of key site metrics (including conversion Rate, Bounce Rate, AOV and New & Returning Traffic), and use this data to make impactful site updates. Compile comprehensive trading reports, identifying trends and opportunities on a weekly basis and sharing these with the wider team. Identify customer journey and UX enhancements, working with our designers and developers to implement on-site. Deliver A/B tests on critical user journeys/site content to deepen platform knowledge Own and optimise the product feed, and work with Marketing and Operations to ensure all products are displayed correctly at all times. Manage and implement technical and content SEO strategies to enhance SEO performance, with agency support. Primary point of contact and lead for our external SEO agency. Ensure SEO best practices are integrated into marketing campaigns. Providing SEO updates and reporting to the wider team. Who are we looking for? The ideal person has the following skills, experiences and competencies: Shopify native; familiarity with Dato CMS (or other headless content infrastructure is a plus). A minimum of 2-3 years of relevant experience in an eCommerce environment Our product looks simple, but is modular and highly configurable; attention to detail and the ability to manage lots of inputs is critical. Dynamic and versatile. Comfortable in a lean, fast-paced scale-up environment; able to balance strategic thinking with hands-on execution. Clear and concise communicator and cross-functional working; the role interacts daily with design, development, marketing and operational teams. Analytical, with the ability to transform large and versatile data sets into actionable insights. Align with SunGod's triple bottom line: people, planet, and profit, and integrate these principles into your daily work. Have your finger on the pulse of eCommerce trends, and recommend action plans based on trends and analysis to drive continuous improvement Additional experience that would be beneficial: Experience in the outdoor/sporting industry. Experience in start-up / scale-up brands. Hands-on technical and content SEO knowledge. What to expect from this application This application will ask a few questions about you and your experience. You will be required to upload a CV at this stage, so it is ready for a future stage. Based on your application, you may then be invited to complete a skills-based task followed by a panel interview and a final interview. Blind Applications In the first stages of our process, your name and other details will be hidden from your CV and application to remove potential unconscious bias in our hiring processes, and to ensure we hire the best candidate for the role. A tip before you start Before you begin, we recommend you take a moment to ask yourself these questions: Why me? Why this role? Why SunGod?
Head of Technology Responsible to: Group Marketing, Technology and Innovation Director Department: IT Job Level: 3 Location: Skelmersdale & Wilmslow Purpose of role: To lead and oversee the technical design, development, implementation, and maintenance of comprehensive IT infrastructure and integration solutions across the organisation. This role focuses on technical operations, execution and delivery, ensuring optimal performance, robust cybersecurity measures, and alignment with business objectives while working alongside the Head of Programs and Business Systems, who manages strategic project delivery and process improvements. Key responsibilities: Ensure all IT systems and infrastructure operate efficiently, are secure, and meet the organisation's needs, resolving issues promptly to minimise downtime. Proactively identify and mitigate risks within IT systems and digital platforms, including cybersecurity current and emerging threats. Lead the technical execution of projects, focusing on development, devops, infrastructure and systems integration to enable strategic business objectives, ensuring these are completed on time, within budget, and meet specified technical standards. Oversee IT systems integration with new digital platforms, ensuring seamless data flow and functionality across systems to support a unified digital customer experience. Proactively identify and implement operational improvements in IT infrastructure to support scalable, efficient, and flexible digital services. Drive continuous improvement initiatives, identifying opportunities to optimise systems, technical processes, and services to enhance business performance. Collaborate closely with the Head of Programs and Business Systems to align technical solutions with business strategy and project delivery schedules. Work closely with the Business Intelligence and Data Manager to develop a "single version of truth" for data, ensuring that all business functions have secure, reliable, easy-to-access, accurate and consistent data. Build and manage a team of technical professionals, including integration engineers, technical architects, IT operations engineers, and support engineers, ensuring efficient and effective delivery of work. Advocate for and implement best practices in software development, system architecture, and IT operations, upholding compliance with industry standards and organisational goals. Develop and maintain strong relationships with internal stakeholders and external IT suppliers to ensure high-quality IT services and solutions are delivered. Lead regular reviews of IT systems and processes, ensuring they remain aligned with business objectives, technology advancements, and industry best practices. Foster innovation within the IT department, promoting a culture of continuous improvement, adaptability, and technical excellence. Ensure all technical documentation and system diagrams are regularly updated, promoting transparency, knowledge sharing, and operational consistency. Company behaviours: Continuously develop professionally by engaging in external networking, conferences, associations, and groups to stay current and innovative within your role. Maintain a positive and solution-oriented approach while providing open and honest feedback. In all internal and external interactions, present a professional and positive image of the Group while fostering mutually constructive and beneficial relationships. Take all reasonable steps to ensure appropriate confidentiality. Undertake other duties, training, and/or work hours as reasonably required and consistent with this role's general level of responsibility. Head of Technology Relationships & Special Requirements Measurements Person Specification Key relationships: Business Leaders External IT Suppliers and Third- Party Software Providers Head of Programs and Business Systems Business Intelligence and Data Manager Product Owners Responsible for (direct reports): Core IT Manager Integration Engineer(s) Responsible for (indirect reports): Digital Tech Lead Web Developers/Software Enginners Special requirements: Willingness to travel within the UK, Ireland & Benelux Availability for out-of-hours support (on a rotational basis) Flexible working arrangements with the ability to work remotely and frequent onsite visits as required. KPI themes System Uptime and Reliability - Percentage of system uptime, with minimal unplanned downtime. Cybersecurity - Number of security incidents detected and resolved and adherence to compliance standards. Cost Efficiency - IT budget adherence and cost savings through optimised solutions. User Satisfaction - Feedback scores from internal and external users of IT systems and services. Project Delivery - Percentage of IT projects delivered on time, within budget, and meeting quality standards. Technology Roadmap Execution - Progress against the planned technology roadmap and strategic initiatives, aligned with digital transformation goals. Team Development - Number of training hours completed and team members achieving certifications or promotions. Innovation Adoption - Implementing new technologies or processes that enhance business operations. Collaboration Success - Successful completion of cross-functional initiatives and projects. Process Improvement - Reduction in system or process inefficiencies and productivity improvements. Flexibility and Adaptability - Ability to pivot IT strategies to align with changing business priorities. Competencies Drives Results Business Acumen Customer Focus Planning & Organising Collaboration Communicates Effectively Develops Talent Critical Thinking Tech Savvy Action Orientated Adaptability Essential Extensive leadership experience managing a large organisation's technical projects and IT operations. Strong technical expertise across IT disciplines, including cloud computing, network security, data integration, and software development lifecycle. Demonstrated proficiency in Agile, DevOps, and continuous integration/deployment methodologies. Proven ability to drive innovation and adapt to evolving technological landscapes. Experience working on open-source projects where the business owns code and intellectual property and working with large SAAS setups, i.e. SAP. Desirable Master's degree in computer science, Information Technology, Engineering, or a related field preferred. Industry-recognised certifications in project management, cybersecurity, and cloud services. Experience in leadership roles within industrial, retail, or engineering business environments. Experience in digital-first organisations. Strong communication skills, effectively leading teams and collaborating with senior management. Experience integrating Internet of Things (IoT) solutions into IT infrastructure and leveraging IoT for operational improvements. Practical experience implementing Artificial Intelligence (AI) and Machine Learning (ML) solutions to optimise business processes and decision-making. Expertise in data management, analytics, and visualisation tools to extract actionable insights and drive data-driven decision-making. Proficiency in applying advanced data technologies to enable predictive maintenance, optimisation, and innovation within the organisation. Experienced in working agency-side development software services.
Jul 17, 2025
Full time
Head of Technology Responsible to: Group Marketing, Technology and Innovation Director Department: IT Job Level: 3 Location: Skelmersdale & Wilmslow Purpose of role: To lead and oversee the technical design, development, implementation, and maintenance of comprehensive IT infrastructure and integration solutions across the organisation. This role focuses on technical operations, execution and delivery, ensuring optimal performance, robust cybersecurity measures, and alignment with business objectives while working alongside the Head of Programs and Business Systems, who manages strategic project delivery and process improvements. Key responsibilities: Ensure all IT systems and infrastructure operate efficiently, are secure, and meet the organisation's needs, resolving issues promptly to minimise downtime. Proactively identify and mitigate risks within IT systems and digital platforms, including cybersecurity current and emerging threats. Lead the technical execution of projects, focusing on development, devops, infrastructure and systems integration to enable strategic business objectives, ensuring these are completed on time, within budget, and meet specified technical standards. Oversee IT systems integration with new digital platforms, ensuring seamless data flow and functionality across systems to support a unified digital customer experience. Proactively identify and implement operational improvements in IT infrastructure to support scalable, efficient, and flexible digital services. Drive continuous improvement initiatives, identifying opportunities to optimise systems, technical processes, and services to enhance business performance. Collaborate closely with the Head of Programs and Business Systems to align technical solutions with business strategy and project delivery schedules. Work closely with the Business Intelligence and Data Manager to develop a "single version of truth" for data, ensuring that all business functions have secure, reliable, easy-to-access, accurate and consistent data. Build and manage a team of technical professionals, including integration engineers, technical architects, IT operations engineers, and support engineers, ensuring efficient and effective delivery of work. Advocate for and implement best practices in software development, system architecture, and IT operations, upholding compliance with industry standards and organisational goals. Develop and maintain strong relationships with internal stakeholders and external IT suppliers to ensure high-quality IT services and solutions are delivered. Lead regular reviews of IT systems and processes, ensuring they remain aligned with business objectives, technology advancements, and industry best practices. Foster innovation within the IT department, promoting a culture of continuous improvement, adaptability, and technical excellence. Ensure all technical documentation and system diagrams are regularly updated, promoting transparency, knowledge sharing, and operational consistency. Company behaviours: Continuously develop professionally by engaging in external networking, conferences, associations, and groups to stay current and innovative within your role. Maintain a positive and solution-oriented approach while providing open and honest feedback. In all internal and external interactions, present a professional and positive image of the Group while fostering mutually constructive and beneficial relationships. Take all reasonable steps to ensure appropriate confidentiality. Undertake other duties, training, and/or work hours as reasonably required and consistent with this role's general level of responsibility. Head of Technology Relationships & Special Requirements Measurements Person Specification Key relationships: Business Leaders External IT Suppliers and Third- Party Software Providers Head of Programs and Business Systems Business Intelligence and Data Manager Product Owners Responsible for (direct reports): Core IT Manager Integration Engineer(s) Responsible for (indirect reports): Digital Tech Lead Web Developers/Software Enginners Special requirements: Willingness to travel within the UK, Ireland & Benelux Availability for out-of-hours support (on a rotational basis) Flexible working arrangements with the ability to work remotely and frequent onsite visits as required. KPI themes System Uptime and Reliability - Percentage of system uptime, with minimal unplanned downtime. Cybersecurity - Number of security incidents detected and resolved and adherence to compliance standards. Cost Efficiency - IT budget adherence and cost savings through optimised solutions. User Satisfaction - Feedback scores from internal and external users of IT systems and services. Project Delivery - Percentage of IT projects delivered on time, within budget, and meeting quality standards. Technology Roadmap Execution - Progress against the planned technology roadmap and strategic initiatives, aligned with digital transformation goals. Team Development - Number of training hours completed and team members achieving certifications or promotions. Innovation Adoption - Implementing new technologies or processes that enhance business operations. Collaboration Success - Successful completion of cross-functional initiatives and projects. Process Improvement - Reduction in system or process inefficiencies and productivity improvements. Flexibility and Adaptability - Ability to pivot IT strategies to align with changing business priorities. Competencies Drives Results Business Acumen Customer Focus Planning & Organising Collaboration Communicates Effectively Develops Talent Critical Thinking Tech Savvy Action Orientated Adaptability Essential Extensive leadership experience managing a large organisation's technical projects and IT operations. Strong technical expertise across IT disciplines, including cloud computing, network security, data integration, and software development lifecycle. Demonstrated proficiency in Agile, DevOps, and continuous integration/deployment methodologies. Proven ability to drive innovation and adapt to evolving technological landscapes. Experience working on open-source projects where the business owns code and intellectual property and working with large SAAS setups, i.e. SAP. Desirable Master's degree in computer science, Information Technology, Engineering, or a related field preferred. Industry-recognised certifications in project management, cybersecurity, and cloud services. Experience in leadership roles within industrial, retail, or engineering business environments. Experience in digital-first organisations. Strong communication skills, effectively leading teams and collaborating with senior management. Experience integrating Internet of Things (IoT) solutions into IT infrastructure and leveraging IoT for operational improvements. Practical experience implementing Artificial Intelligence (AI) and Machine Learning (ML) solutions to optimise business processes and decision-making. Expertise in data management, analytics, and visualisation tools to extract actionable insights and drive data-driven decision-making. Proficiency in applying advanced data technologies to enable predictive maintenance, optimisation, and innovation within the organisation. Experienced in working agency-side development software services.
Are you a seasoned Strategic Account Manager looking for a new challenge? We have an exciting opportunity with a global leader in technology solutions. Why Join? Global Impact: Collaborate with key clients in the dynamic field of technology solutions, contributing to global success. Innovative Culture: Be part of a company at the forefront of technological advancements, with a commitment to staying ahead in the industry. Strategic Focus: Shape the future by developing and maintaining vital client relationships, ensuring mutual success. Key Responsibilities: Develop and implement strategic business plans for key accounts. Navigate the complexities of global accounts, showcasing your expertise as a Strategic Account Manager. Contribute to the success of cutting-edge projects and initiatives. If you are a strategic thinker with a passion for impactful collaborations, apply now to join our team.
Jul 17, 2025
Full time
Are you a seasoned Strategic Account Manager looking for a new challenge? We have an exciting opportunity with a global leader in technology solutions. Why Join? Global Impact: Collaborate with key clients in the dynamic field of technology solutions, contributing to global success. Innovative Culture: Be part of a company at the forefront of technological advancements, with a commitment to staying ahead in the industry. Strategic Focus: Shape the future by developing and maintaining vital client relationships, ensuring mutual success. Key Responsibilities: Develop and implement strategic business plans for key accounts. Navigate the complexities of global accounts, showcasing your expertise as a Strategic Account Manager. Contribute to the success of cutting-edge projects and initiatives. If you are a strategic thinker with a passion for impactful collaborations, apply now to join our team.
Overview The Director, Business Development in Aviation Training Solutions (SaaS) is responsible for driving significant growth and expanding the market presence of our SaaS training solutions into the Aviation industry. This role is dedicated to developing and executing innovative business development strategies that leverage regulatory expertise to secure new clients, increase SaaS market share in the AVSEC industry, forge strategic partnerships with government officials, and stay ahead of competitors in a rapidly evolving marketplace. A key focus of this role is to ensure our screener AVSEC SaaS products consistently deliver high performance while meeting stringent aviation security regulations, providing customers with compliant training and assessment solutions. The role holder brings extensive experience in screener training and assessment, a deep understanding of industry regulations, and a proven record of scaling SaaS solutions in a competitive market. Responsibilities Business Development & Growth: Develop and implement a high-impact, growth-focused, business development strategy aimed at expanding SaaS revenue and increasing market share for SaaS products . Build a robust sales strategy and pipeline that enters new markets and geographies. Identify, evaluate, and secure new business opportunities to drive rapid expansion. Launch initiatives designed to upsell and cross-sell our SaaS solutions, capitalizing on emerging market opportunities. Deliver monthly and quarterly revenue targets for all SaaS training products. Participate in, and lead, weekly SaaS program meetings to ensure deliverables are met to ensure sustained growth. Lead targeted initiatives that enhance customer acquisition and retention, leveraging market segmentation and competitive analysis to refine go-to-market strategies. Sales & Tender Management: Oversee the SaaS sales cycle, from lead generation to deal closure, ensuring consistent achievement (and surpassing) of sales targets. Lead high-value deal negotiations and close complex sales cycles, ensuring long-term, profitable customer relationships. Successfully deliver key performance indicators (KPIs) such as lead conversion, pipeline velocity, revenue per customer, and market penetration. Lead the preparation, submission, and management of competitive bids and tenders for government and regulator contracts, ensuring compliance with all regulatory requirements. Collaborate with internal and external stakeholders to develop compelling proposals that address both business needs and regulatory mandates, maximizing our success in securing public sector contracts. Identify and secure relevant government grants, subsidies, and funding opportunities that align with our strategic objectives and bolster revenue growth. Regulatory & Industry Expertise: Maintain a deep understanding of AVSEC training industry and standards, with a specific focus on how our SaaS products can support customers and/or regulators meet these standards. Establish and nurture relationships with regulatory bodies, and strategic partners across regulated markets (e.g., CAA, DfT, ICAO etc.). Translate regulatory mandates into actionable training sales that enhances security screening protocols, aligning with international best practices. Analytics & Data: Develop analytical reports on industry performance to support targeted sales and business development opportunities. Develop and implement training analytics frameworks and dashboards that measure key performance indicators (KPIs) for product adoption, customer engagement, student performance, contract expiry, and revenue forecasting/pipeline/performance. Use data-driven insights to inform product enhancements, sales strategies, and marketing campaigns. Use market segmentation and competitive analysis to tailor strategies that accelerate revenue growth and market penetration for SaaS. Regularly report on performance metrics to the executive team, making actionable recommendations for scaling operations and future sales pipeline. Marketing & Communications: Collaborate closely with the marketing team to design and implement integrated marketing strategies that support business development and drive growth. Support with the creation and dissemination of compelling marketing content-including digital campaigns, case studies, webinars, and thought leadership pieces-that highlights our regulatory compliance and industry expertise. Drive brand positioning and market awareness initiatives to generate qualified leads and enhance the company's reputation in the AVSEC training space. Utilize marketing analytics and automation tools to measure campaign effectiveness, optimize customer engagement, and support the sales pipeline with targeted messaging and lead nurturing efforts. Represent the company at industry events and conferences, acting as a brand ambassador and contributing to the development of a robust marketing presence in key markets. • Uphold the company's core values of Integrity, Innovation, Accountability, and Teamwork. • Demonstrate behavior consistent with the company's Code of Ethics and Conduct. • It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem. • Duties may be modified or assigned at any time to meet the needs of the business. Qualifications Additional certifications in sales excellence, business development, or AVSEC industry-specific compliance are considered advantageous. Experience: Minimum of 10 years of experience in SaaS sales and/or business development. Minimum of 5 years' demonstrated experience in aviation security (AVSEC) training, with a solid understanding of training industry standards, regulation, image analysis, and practices. Proven experience in driving significant revenue growth and expanding market share for SaaS products, particularly in regulated industries. Deep understanding of the AVSEC training industry, with a focus on screener training and assessment. Proven ability to develop winning proposals and navigate compliance requirements in the public sector. Expertise in leveraging data analytics to inform strategic decision-making, optimize sales performance, and forecast revenue growth. Additional: The role holder must: Be able to successfully obtain a Background Check (CRC) and Counter Terrorism Check (CTC). Have their identity verified and be able to prove they have the right to live and work in the UK. Be able to obtain UK SC level security clearance, which includes a full 5-year UK background check.
Jul 17, 2025
Full time
Overview The Director, Business Development in Aviation Training Solutions (SaaS) is responsible for driving significant growth and expanding the market presence of our SaaS training solutions into the Aviation industry. This role is dedicated to developing and executing innovative business development strategies that leverage regulatory expertise to secure new clients, increase SaaS market share in the AVSEC industry, forge strategic partnerships with government officials, and stay ahead of competitors in a rapidly evolving marketplace. A key focus of this role is to ensure our screener AVSEC SaaS products consistently deliver high performance while meeting stringent aviation security regulations, providing customers with compliant training and assessment solutions. The role holder brings extensive experience in screener training and assessment, a deep understanding of industry regulations, and a proven record of scaling SaaS solutions in a competitive market. Responsibilities Business Development & Growth: Develop and implement a high-impact, growth-focused, business development strategy aimed at expanding SaaS revenue and increasing market share for SaaS products . Build a robust sales strategy and pipeline that enters new markets and geographies. Identify, evaluate, and secure new business opportunities to drive rapid expansion. Launch initiatives designed to upsell and cross-sell our SaaS solutions, capitalizing on emerging market opportunities. Deliver monthly and quarterly revenue targets for all SaaS training products. Participate in, and lead, weekly SaaS program meetings to ensure deliverables are met to ensure sustained growth. Lead targeted initiatives that enhance customer acquisition and retention, leveraging market segmentation and competitive analysis to refine go-to-market strategies. Sales & Tender Management: Oversee the SaaS sales cycle, from lead generation to deal closure, ensuring consistent achievement (and surpassing) of sales targets. Lead high-value deal negotiations and close complex sales cycles, ensuring long-term, profitable customer relationships. Successfully deliver key performance indicators (KPIs) such as lead conversion, pipeline velocity, revenue per customer, and market penetration. Lead the preparation, submission, and management of competitive bids and tenders for government and regulator contracts, ensuring compliance with all regulatory requirements. Collaborate with internal and external stakeholders to develop compelling proposals that address both business needs and regulatory mandates, maximizing our success in securing public sector contracts. Identify and secure relevant government grants, subsidies, and funding opportunities that align with our strategic objectives and bolster revenue growth. Regulatory & Industry Expertise: Maintain a deep understanding of AVSEC training industry and standards, with a specific focus on how our SaaS products can support customers and/or regulators meet these standards. Establish and nurture relationships with regulatory bodies, and strategic partners across regulated markets (e.g., CAA, DfT, ICAO etc.). Translate regulatory mandates into actionable training sales that enhances security screening protocols, aligning with international best practices. Analytics & Data: Develop analytical reports on industry performance to support targeted sales and business development opportunities. Develop and implement training analytics frameworks and dashboards that measure key performance indicators (KPIs) for product adoption, customer engagement, student performance, contract expiry, and revenue forecasting/pipeline/performance. Use data-driven insights to inform product enhancements, sales strategies, and marketing campaigns. Use market segmentation and competitive analysis to tailor strategies that accelerate revenue growth and market penetration for SaaS. Regularly report on performance metrics to the executive team, making actionable recommendations for scaling operations and future sales pipeline. Marketing & Communications: Collaborate closely with the marketing team to design and implement integrated marketing strategies that support business development and drive growth. Support with the creation and dissemination of compelling marketing content-including digital campaigns, case studies, webinars, and thought leadership pieces-that highlights our regulatory compliance and industry expertise. Drive brand positioning and market awareness initiatives to generate qualified leads and enhance the company's reputation in the AVSEC training space. Utilize marketing analytics and automation tools to measure campaign effectiveness, optimize customer engagement, and support the sales pipeline with targeted messaging and lead nurturing efforts. Represent the company at industry events and conferences, acting as a brand ambassador and contributing to the development of a robust marketing presence in key markets. • Uphold the company's core values of Integrity, Innovation, Accountability, and Teamwork. • Demonstrate behavior consistent with the company's Code of Ethics and Conduct. • It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem. • Duties may be modified or assigned at any time to meet the needs of the business. Qualifications Additional certifications in sales excellence, business development, or AVSEC industry-specific compliance are considered advantageous. Experience: Minimum of 10 years of experience in SaaS sales and/or business development. Minimum of 5 years' demonstrated experience in aviation security (AVSEC) training, with a solid understanding of training industry standards, regulation, image analysis, and practices. Proven experience in driving significant revenue growth and expanding market share for SaaS products, particularly in regulated industries. Deep understanding of the AVSEC training industry, with a focus on screener training and assessment. Proven ability to develop winning proposals and navigate compliance requirements in the public sector. Expertise in leveraging data analytics to inform strategic decision-making, optimize sales performance, and forecast revenue growth. Additional: The role holder must: Be able to successfully obtain a Background Check (CRC) and Counter Terrorism Check (CTC). Have their identity verified and be able to prove they have the right to live and work in the UK. Be able to obtain UK SC level security clearance, which includes a full 5-year UK background check.
An award-winning international law firm is currently looking for a Global Account Manager to join their team in London. This role involves developing individual client strategies and collaborating with the wider business services teams on implementation and performance management. The position reports directly to the Global Head of Strategic Accounts . Responsibilities: Driving client understanding, strategy development, and implementation across the allocated accounts Coaching the Client Relationship Teams on client engagement activities Developing and maintaining strong client relationships Utilizing internal and external resources to uncover client insights and identify opportunities Maintaining awareness of client offerings, campaigns, and initiatives, and collaborating with client teams Staying informed about sector developments and contributing to go-to-market strategies Monitoring performance through regular internal and external reporting to ensure visibility and achievement of KPIs Preparing client-specific proposals and meeting materials Candidate Requirements: Experience in a client-facing role Experience managing personal and key client relationships Broad commercial understanding of professional services organizations, preferably law firms Experience conducting client reviews and leveraging insights for strategy development Please Note: Due to the sectors we operate in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm, or a relevant high-profile Association or Agency will be considered. Applications outside these areas will not be accepted. Blue Legal offers employment agency services for permanent roles and employment business services for temporary roles. The Recruitment Process - How to get it right! The cost and time involved in recruitment can vary significantly depending on the process adopted. It's important to maximize the effectiveness of your recruitment efforts. We provide executive recruitment, search, and career coaching for legal professionals, as well as business development, marketing, events, PR, and communications services. Contact Information London: New York: Contact details missing
Jul 17, 2025
Full time
An award-winning international law firm is currently looking for a Global Account Manager to join their team in London. This role involves developing individual client strategies and collaborating with the wider business services teams on implementation and performance management. The position reports directly to the Global Head of Strategic Accounts . Responsibilities: Driving client understanding, strategy development, and implementation across the allocated accounts Coaching the Client Relationship Teams on client engagement activities Developing and maintaining strong client relationships Utilizing internal and external resources to uncover client insights and identify opportunities Maintaining awareness of client offerings, campaigns, and initiatives, and collaborating with client teams Staying informed about sector developments and contributing to go-to-market strategies Monitoring performance through regular internal and external reporting to ensure visibility and achievement of KPIs Preparing client-specific proposals and meeting materials Candidate Requirements: Experience in a client-facing role Experience managing personal and key client relationships Broad commercial understanding of professional services organizations, preferably law firms Experience conducting client reviews and leveraging insights for strategy development Please Note: Due to the sectors we operate in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm, or a relevant high-profile Association or Agency will be considered. Applications outside these areas will not be accepted. Blue Legal offers employment agency services for permanent roles and employment business services for temporary roles. The Recruitment Process - How to get it right! The cost and time involved in recruitment can vary significantly depending on the process adopted. It's important to maximize the effectiveness of your recruitment efforts. We provide executive recruitment, search, and career coaching for legal professionals, as well as business development, marketing, events, PR, and communications services. Contact Information London: New York: Contact details missing
Press Tab to Move to Skip to Content Link Location: London Other locations: Primary Location Only Date: 8 Jul 2025 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Business Development Director - Government & Infrastructure (G&I) Overview: The Business Development Director for EY's Government & Infrastructure (G&I) industry, is a reliable sales and commercial leader, integral to the Industry, working alongside the Industry Leader to create and execute a comprehensive strategic growth plan. You will spearhead the development and execution of innovative strategies to secure business with government entities, dedicating most of your time driving market demand and managing the sales cycle in the external marketplace. This pivotal role requires a proactive approach to identifying new opportunities, cultivating relationships with key stakeholders, and managing the complete sales cycle-from initial engagement to contract negotiation. You will also lead the G&I Business Development team, shaping our strategic approach to the public sector and ensuring alignment with our overarching business objectives. Key Responsibilities: Strategic Planning: Design and implement targeted business development strategies for the government sector, encompassing market analysis, opportunity identification, and competitive assessments. Relationship Management: Forge and nurture robust relationships with government officials, agencies, and key decision-makers to enhance business opportunities. Opportunity Identification and Qualification: Proactively identify and assess potential business opportunities within the public sector, ensuring alignment with EY's capabilities and strategic goals. Proposal Development and Management: Lead the creation of compelling proposals, bids, and presentations, collaborating with internal teams to ensure high-quality submissions that resonate with government stakeholders. Sales Cycle Management: Oversee the entire sales cycle, ensuring timely and effective execution from initial contact through to contract negotiation and closure. Market Knowledge: Stay informed on market trends, regulatory changes, and procurement processes within the government sector, adapting strategies as necessary to maintain competitive advantage. Performance Tracking and Reporting: Monitor and report on business development activities, including pipeline progression, sales forecasts, and revenue targets, to inform strategic decision-making. Collaboration: Work closely with cross-functional teams, including marketing, product development, and legal, to ensure a cohesive and effective approach to government business development. Skills and Experience: Public Sector Expertise: Extensive knowledge of the government landscape, including key stakeholders, decision-making processes, and relevant regulations. Proven Track Record: Demonstrated success in selling to government agencies, with a comprehensive understanding of public sector procurement processes. Relationship Building: Exceptional interpersonal and communication skills, with a proven ability to establish rapport and trust with government officials. Strategic Thinking: Strong capability to develop and execute effective business development strategies that drive results. Sales Leadership: Experience in leading and motivating teams, driving sales performance, and managing complex sales cycles. Negotiation and Influencing: Advanced negotiation and influencing skills, adept at navigating complex deals to secure favourable outcomes. Proposal Writing: Proven experience in crafting compelling proposals, bids, and presentations that meet client needs. Influencing Skills: Ability to engage and mobilise stakeholders at multiple levels to achieve project objectives, even when they do not report directly to you. CRM Proficiency: Familiarity with CRM systems and other sales tools to enhance business development efforts. Supervision Responsibilities: Lead, mentor, and motivate a team of business development professionals, providing guidance, support, and performance management to drive team success. Qualifications: In-depth understanding of the UK public sector context, with established credibility among public sector decision-makers, gained through substantial experience working alongside or within public sector organisations. Comprehensive knowledge of public sector tender processes, including Government Frameworks applicable to Central Government. Significant business development experience in the professional services and solutions arena. Proven track record of leading teams in selling complex services and solutions at senior levels within the public sector. Exceptional communication, presentation, and influencing skills, capable of engaging effectively at all organisational levels. Strong business acumen and insight into major industry sector trends, with experience in delivering client-focused solutions tailored to customer needs. Demonstrated sound judgment and adaptability in managing multiple project requirements and tight deadlines, with meticulous attention to detail. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning : You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you : We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership : We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture : You'll be embraced for who you are and empowered to use your voice to help others find theirs. Please note Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here . We ask because it matters! If you can demonstrate that you meet the criteria above, please contact us as soon as possible. Shape your future with confidence. Apply now. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Jul 17, 2025
Full time
Press Tab to Move to Skip to Content Link Location: London Other locations: Primary Location Only Date: 8 Jul 2025 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Business Development Director - Government & Infrastructure (G&I) Overview: The Business Development Director for EY's Government & Infrastructure (G&I) industry, is a reliable sales and commercial leader, integral to the Industry, working alongside the Industry Leader to create and execute a comprehensive strategic growth plan. You will spearhead the development and execution of innovative strategies to secure business with government entities, dedicating most of your time driving market demand and managing the sales cycle in the external marketplace. This pivotal role requires a proactive approach to identifying new opportunities, cultivating relationships with key stakeholders, and managing the complete sales cycle-from initial engagement to contract negotiation. You will also lead the G&I Business Development team, shaping our strategic approach to the public sector and ensuring alignment with our overarching business objectives. Key Responsibilities: Strategic Planning: Design and implement targeted business development strategies for the government sector, encompassing market analysis, opportunity identification, and competitive assessments. Relationship Management: Forge and nurture robust relationships with government officials, agencies, and key decision-makers to enhance business opportunities. Opportunity Identification and Qualification: Proactively identify and assess potential business opportunities within the public sector, ensuring alignment with EY's capabilities and strategic goals. Proposal Development and Management: Lead the creation of compelling proposals, bids, and presentations, collaborating with internal teams to ensure high-quality submissions that resonate with government stakeholders. Sales Cycle Management: Oversee the entire sales cycle, ensuring timely and effective execution from initial contact through to contract negotiation and closure. Market Knowledge: Stay informed on market trends, regulatory changes, and procurement processes within the government sector, adapting strategies as necessary to maintain competitive advantage. Performance Tracking and Reporting: Monitor and report on business development activities, including pipeline progression, sales forecasts, and revenue targets, to inform strategic decision-making. Collaboration: Work closely with cross-functional teams, including marketing, product development, and legal, to ensure a cohesive and effective approach to government business development. Skills and Experience: Public Sector Expertise: Extensive knowledge of the government landscape, including key stakeholders, decision-making processes, and relevant regulations. Proven Track Record: Demonstrated success in selling to government agencies, with a comprehensive understanding of public sector procurement processes. Relationship Building: Exceptional interpersonal and communication skills, with a proven ability to establish rapport and trust with government officials. Strategic Thinking: Strong capability to develop and execute effective business development strategies that drive results. Sales Leadership: Experience in leading and motivating teams, driving sales performance, and managing complex sales cycles. Negotiation and Influencing: Advanced negotiation and influencing skills, adept at navigating complex deals to secure favourable outcomes. Proposal Writing: Proven experience in crafting compelling proposals, bids, and presentations that meet client needs. Influencing Skills: Ability to engage and mobilise stakeholders at multiple levels to achieve project objectives, even when they do not report directly to you. CRM Proficiency: Familiarity with CRM systems and other sales tools to enhance business development efforts. Supervision Responsibilities: Lead, mentor, and motivate a team of business development professionals, providing guidance, support, and performance management to drive team success. Qualifications: In-depth understanding of the UK public sector context, with established credibility among public sector decision-makers, gained through substantial experience working alongside or within public sector organisations. Comprehensive knowledge of public sector tender processes, including Government Frameworks applicable to Central Government. Significant business development experience in the professional services and solutions arena. Proven track record of leading teams in selling complex services and solutions at senior levels within the public sector. Exceptional communication, presentation, and influencing skills, capable of engaging effectively at all organisational levels. Strong business acumen and insight into major industry sector trends, with experience in delivering client-focused solutions tailored to customer needs. Demonstrated sound judgment and adaptability in managing multiple project requirements and tight deadlines, with meticulous attention to detail. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning : You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you : We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership : We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture : You'll be embraced for who you are and empowered to use your voice to help others find theirs. Please note Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here . We ask because it matters! If you can demonstrate that you meet the criteria above, please contact us as soon as possible. Shape your future with confidence. Apply now. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
The Company A leading award-winning global law firm is looking for a Global Communications Manager to join their London office. This role involves developing internal communications channels, content, and materials to support various projects. The successful candidate will report directly to the Head of Communications. The Responsibilities: Manage, source, create, and monitor content for the global intranet. Provide strategic and operational internal communications support to teams and projects across the firm. Develop the firm's internal communications channels, acting as a key contact from the communications team for long-term initiatives. Track and measure progress on communication objectives. Support the global communications team through media writing, monitoring, and reporting, both internally and externally. The Candidate: Experience in internal or external communications, preferably within professional services. Experience working with databases, intranet platforms, and email marketing software. Proficiency in MS Office, including PowerPoint and Excel. Strong organisational and project management skills. Excellent interpersonal skills. Please note : Only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm, or a high-profile relevant Association or Agency will be considered, due to sector-specific requirements. We regret that applications outside these areas will not be accepted. Blue Legal provides employment agency services for permanent roles and employment business services for temporary roles. The Recruitment Process - How to get it right! Effective recruitment can vary greatly depending on the process adopted. It's important to maximize the benefits of working with recruitment specialists. We offer executive recruitment, search, and career coaching for legal professionals, as well as support in business development, marketing, events, PR, and communications. London New York
Jul 17, 2025
Full time
The Company A leading award-winning global law firm is looking for a Global Communications Manager to join their London office. This role involves developing internal communications channels, content, and materials to support various projects. The successful candidate will report directly to the Head of Communications. The Responsibilities: Manage, source, create, and monitor content for the global intranet. Provide strategic and operational internal communications support to teams and projects across the firm. Develop the firm's internal communications channels, acting as a key contact from the communications team for long-term initiatives. Track and measure progress on communication objectives. Support the global communications team through media writing, monitoring, and reporting, both internally and externally. The Candidate: Experience in internal or external communications, preferably within professional services. Experience working with databases, intranet platforms, and email marketing software. Proficiency in MS Office, including PowerPoint and Excel. Strong organisational and project management skills. Excellent interpersonal skills. Please note : Only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm, or a high-profile relevant Association or Agency will be considered, due to sector-specific requirements. We regret that applications outside these areas will not be accepted. Blue Legal provides employment agency services for permanent roles and employment business services for temporary roles. The Recruitment Process - How to get it right! Effective recruitment can vary greatly depending on the process adopted. It's important to maximize the benefits of working with recruitment specialists. We offer executive recruitment, search, and career coaching for legal professionals, as well as support in business development, marketing, events, PR, and communications. London New York
About Us Plentific is on a mission to make property work better for everyone. Founded in 2013, we provide a powerful, award-winning cloud-based platform that brings together landlords, property managers, service providers, and residents to manage homes more intelligently. Our product motto, "Exceptional Experiences, Managed by Exception," reflects our commitment to intelligent workflow automation. By surfacing only what needs attention, our platform allows property teams to focus on what truly matters-delivering outstanding service and outcomes at scale. With tools for work order management, compliance, inspections, and field service coordination, we help our partners streamline operations, deliver essential services faster, and make data-driven decisions with confidence. Today, millions of homes are managed through Plentific-and we're just getting started. We're a team of curious minds and problem solvers, united by a passion for building technology that has real-world impact. Headquartered in London and backed by world-class investors like Highland Europe, Brookfield, Mubadala, and Target Global, we're growing fast and expanding globally. We're looking for forward-thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As an AI Solutions Architect, you will spearhead the development of transformative AI-powered automations, intelligent assistants, AI agents, and copilot features that revolutionise how our users interact with our platform. These innovations will further enhance our ability to deliver exceptional user experiences at scale. Your primary focus will be on developing AI-powered intelligent workflow automation and resource optimisation systems for property operations. You'll leverage technologies such as process mining, predictive analytics, and intelligent decision support systems, while also incorporating complementary AI capabilities including voice technologies (IVR, voice-to-text), computer vision (image and video-based diagnostics), and natural language processing where they provide strategic value. Beyond our customer-facing products, you'll drive internal operational excellence by developing AI-powered tools that enhance efficiency across departments. You'll treat internal teams as valued clients, designing solutions that automate workflows and empower colleagues to work more effectively. This strategic role bridges product vision and technical implementation. You'll collaborate with subject matter experts to identify high-impact opportunities, design appropriate and scalable AI architectures, and work with engineering teams to bring these solutions to market. Responsibilities Lead the design and implementation of AI-powered solutions across our enterprise platform, collaborating closely with product managers to identify high-value opportunities Champion internal operational efficiency initiatives using AI technologies to support company departments and optimise colleague workflows Conduct in-depth user research to understand pain points and design scalable AI architectures that integrate seamlessly with existing modules Evaluate and recommend appropriate AI technologies and frameworks, creating detailed technical specifications for implementation Create and maintain clear technical documentation, from research findings to implementation details Partner with engineering teams to guide the development, testing, and deployment of robust AI solutions Develop compelling product marketing materials that effectively communicate technical capabilities to non-technical audiences Stay at the forefront of emerging AI/ML technologies to ensure our solutions remain innovative and competitive Ensure all AI solutions adhere to data privacy regulations and security best practices, incorporating privacy-by-design principles throughout the development lifecycle Experience & Qualifications 5+ years of experience designing and implementing AI/ML solutions in enterprise software environments, with a proven track record of launching automation solutions and AI features in complex business contexts Strong understanding of machine learning algorithms, NLP, and LLMs with demonstrated business application expertise Experience developing AI-powered automation systems, intelligent assistants/copilots, RAG systems, voice interfaces, and computer vision applications (image and video processing) for enterprise environments Knowledge of advanced AI agent frameworks and architectures such as ReAct for building more effective autonomous agents for complex property management workflows and decision-making processes Hands-on experience with AI/ML frameworks (TensorFlow, PyTorch), LLM orchestration tools (LangChain, LangGraph), MLOps practices and tooling (such as MLflow, Kubeflow, or similar), vector databases, and cloud platforms (AWS, Azure, GCP) with their AI/ML offerings Preferably hands-on experience with voice technologies and computer vision for relevant property management applications Knowledge of software development practices and enterprise architectures, with experience working alongside engineering teams Excellent communication skills to translate complex technical concepts to stakeholders and gather requirements from users and domain experts Understanding of UX/UI design principles for AI interfaces and responsible AI practices Bachelor's degree in Computer Science, Artificial Intelligence, or related technical field; Master's or PhD preferred What We Offer We're rapidly expanding and are building a team of doers to achieve our vision of managing over 2 million properties through our platform globally. Here's what you can expect: Competitive compensation package 25 days annual holiday + 1 additional day for every year served (up to 5 years) Flexible working environment, including options to work abroad Private health care for you and immediate family members + discounted gym membership Enhanced parental leave and life insurance (4x salary) Employee assistance programme Learning & development platform powered by Udemy Company volunteering day and salary sacrifice charity schemes Season ticket loan, Cycle to Work, EV and TechScheme options Pension scheme Sponsored team lunches, dinners, and socials Fully stocked kitchen with drinks, snacks, fruit, and breakfast options
Jul 17, 2025
Full time
About Us Plentific is on a mission to make property work better for everyone. Founded in 2013, we provide a powerful, award-winning cloud-based platform that brings together landlords, property managers, service providers, and residents to manage homes more intelligently. Our product motto, "Exceptional Experiences, Managed by Exception," reflects our commitment to intelligent workflow automation. By surfacing only what needs attention, our platform allows property teams to focus on what truly matters-delivering outstanding service and outcomes at scale. With tools for work order management, compliance, inspections, and field service coordination, we help our partners streamline operations, deliver essential services faster, and make data-driven decisions with confidence. Today, millions of homes are managed through Plentific-and we're just getting started. We're a team of curious minds and problem solvers, united by a passion for building technology that has real-world impact. Headquartered in London and backed by world-class investors like Highland Europe, Brookfield, Mubadala, and Target Global, we're growing fast and expanding globally. We're looking for forward-thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As an AI Solutions Architect, you will spearhead the development of transformative AI-powered automations, intelligent assistants, AI agents, and copilot features that revolutionise how our users interact with our platform. These innovations will further enhance our ability to deliver exceptional user experiences at scale. Your primary focus will be on developing AI-powered intelligent workflow automation and resource optimisation systems for property operations. You'll leverage technologies such as process mining, predictive analytics, and intelligent decision support systems, while also incorporating complementary AI capabilities including voice technologies (IVR, voice-to-text), computer vision (image and video-based diagnostics), and natural language processing where they provide strategic value. Beyond our customer-facing products, you'll drive internal operational excellence by developing AI-powered tools that enhance efficiency across departments. You'll treat internal teams as valued clients, designing solutions that automate workflows and empower colleagues to work more effectively. This strategic role bridges product vision and technical implementation. You'll collaborate with subject matter experts to identify high-impact opportunities, design appropriate and scalable AI architectures, and work with engineering teams to bring these solutions to market. Responsibilities Lead the design and implementation of AI-powered solutions across our enterprise platform, collaborating closely with product managers to identify high-value opportunities Champion internal operational efficiency initiatives using AI technologies to support company departments and optimise colleague workflows Conduct in-depth user research to understand pain points and design scalable AI architectures that integrate seamlessly with existing modules Evaluate and recommend appropriate AI technologies and frameworks, creating detailed technical specifications for implementation Create and maintain clear technical documentation, from research findings to implementation details Partner with engineering teams to guide the development, testing, and deployment of robust AI solutions Develop compelling product marketing materials that effectively communicate technical capabilities to non-technical audiences Stay at the forefront of emerging AI/ML technologies to ensure our solutions remain innovative and competitive Ensure all AI solutions adhere to data privacy regulations and security best practices, incorporating privacy-by-design principles throughout the development lifecycle Experience & Qualifications 5+ years of experience designing and implementing AI/ML solutions in enterprise software environments, with a proven track record of launching automation solutions and AI features in complex business contexts Strong understanding of machine learning algorithms, NLP, and LLMs with demonstrated business application expertise Experience developing AI-powered automation systems, intelligent assistants/copilots, RAG systems, voice interfaces, and computer vision applications (image and video processing) for enterprise environments Knowledge of advanced AI agent frameworks and architectures such as ReAct for building more effective autonomous agents for complex property management workflows and decision-making processes Hands-on experience with AI/ML frameworks (TensorFlow, PyTorch), LLM orchestration tools (LangChain, LangGraph), MLOps practices and tooling (such as MLflow, Kubeflow, or similar), vector databases, and cloud platforms (AWS, Azure, GCP) with their AI/ML offerings Preferably hands-on experience with voice technologies and computer vision for relevant property management applications Knowledge of software development practices and enterprise architectures, with experience working alongside engineering teams Excellent communication skills to translate complex technical concepts to stakeholders and gather requirements from users and domain experts Understanding of UX/UI design principles for AI interfaces and responsible AI practices Bachelor's degree in Computer Science, Artificial Intelligence, or related technical field; Master's or PhD preferred What We Offer We're rapidly expanding and are building a team of doers to achieve our vision of managing over 2 million properties through our platform globally. Here's what you can expect: Competitive compensation package 25 days annual holiday + 1 additional day for every year served (up to 5 years) Flexible working environment, including options to work abroad Private health care for you and immediate family members + discounted gym membership Enhanced parental leave and life insurance (4x salary) Employee assistance programme Learning & development platform powered by Udemy Company volunteering day and salary sacrifice charity schemes Season ticket loan, Cycle to Work, EV and TechScheme options Pension scheme Sponsored team lunches, dinners, and socials Fully stocked kitchen with drinks, snacks, fruit, and breakfast options
Product Marketing Manager Buckinghamshire/Hybrid Our award-winning client is seeking a Product Marketing Manager to join their company on a permanent, full-time basis, your core role entails spearheading product marketing initiatives with a keen eye on operational efficiency. Your key duties include supervising the daily operations of the product marketing team to ensure the efficient implementation of marketing strategies. Key responsibilities: The successful Product Marketing manager will lead product marketing initiatives with a focus on operational efficiency. Drive B2B marketing initiatives to boost membership, qualifications, and business goals. Enhance organizational visibility by articulating and promoting value and message in existing and new markets. Collaborate with key business areas to develop and execute marketing strategies. Oversee daily functions of the product marketing team and budget. Allocate resources strategically to ensure timely and well-organized campaigns. Provide comprehensive reporting to shape decisions that elevate the brand and foster long-term growth. Key skills/requirements: B2B and B2B marketing experience. Extensive experience in integrated multi-channel campaigns, especially digital marketing. Strong analytical skills and budget management experience. Proven track record in team and line management. Proficient in digital media planning and CRM database utilization. Excellent communication, negotiation, and presentation skills. Effective in team management, coaching, and training Company Benefits: 25 days holiday + Bank Holidays Private healthcare and dental cover Other salary sacrifice schemes Life assurance Free onsite parking Hybrid working About Us: FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions please contact us to discuss one of our many positions.
Jul 17, 2025
Full time
Product Marketing Manager Buckinghamshire/Hybrid Our award-winning client is seeking a Product Marketing Manager to join their company on a permanent, full-time basis, your core role entails spearheading product marketing initiatives with a keen eye on operational efficiency. Your key duties include supervising the daily operations of the product marketing team to ensure the efficient implementation of marketing strategies. Key responsibilities: The successful Product Marketing manager will lead product marketing initiatives with a focus on operational efficiency. Drive B2B marketing initiatives to boost membership, qualifications, and business goals. Enhance organizational visibility by articulating and promoting value and message in existing and new markets. Collaborate with key business areas to develop and execute marketing strategies. Oversee daily functions of the product marketing team and budget. Allocate resources strategically to ensure timely and well-organized campaigns. Provide comprehensive reporting to shape decisions that elevate the brand and foster long-term growth. Key skills/requirements: B2B and B2B marketing experience. Extensive experience in integrated multi-channel campaigns, especially digital marketing. Strong analytical skills and budget management experience. Proven track record in team and line management. Proficient in digital media planning and CRM database utilization. Excellent communication, negotiation, and presentation skills. Effective in team management, coaching, and training Company Benefits: 25 days holiday + Bank Holidays Private healthcare and dental cover Other salary sacrifice schemes Life assurance Free onsite parking Hybrid working About Us: FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions please contact us to discuss one of our many positions.
