Agricultural Climate and Sustainability Consultant Location Hybrid, Cambridge, UK The Vacancy ADAS, part of the RSK Group is seeking to employ an Agricultural Climate and Sustainability Consultant, on a full-time permanent basis, with hybrid home and office working available out of the ADAS Boxworth office near Cambridge. This is an exciting opportunity to work on one of humanity's most pressing challenges: how do we produce safe, nutritious food in a sustainable and profitable way while adapting to climate change. Consultants will have the chance to work across all aspects of agricultural systems on a wide range of topics. As an agricultural climate and sustainability consultant you will work with a range of clients from government and the food supply chain to support in the decarbonisation of food production, whilst increasing overall environmental sustainability and maintaining productive profitable agricultural systems. You will be involved in modelling agricultural greenhouse gas (GHG) emissions and water-use efficiency, Identifying opportunities to benefit nature, developing environmental mitigation strategies, assessing climate risks and vulnerabilities and other aspects to support the environmental sustainability and resilience of food production in the UK. Suitable candidates will be required to deliver consultancy solutions to a range of different clients from both public and private sectors. The focus is on desk-based modelling and reporting, working with farmers, advisers, supply chain actors and government. The role requires practical problem solving skills and the ability to communicate well with a range of stakeholders. Key Responsibilities Develop tools to collect, analyse and interpret farm and supply chain data to support reporting into baseline GHG emission assessments (aligned to GHG Protocol standards, Science Based Targets) and other sustainability assessments (water, nature, resilience). Provide consultancy input into projects linked to climate resilience, adaptation and mitigation within agriculture. Draft reports that are compliant with industry standards and client requirements. Manage small projects to deliver on time and within budget. Support senior staff in drafting tenders and proposals as required. Person Specification Relevant post graduate experience in UK agricultural or food production systems, or delivering consultancy linked to UK agricultural production (arable and/or livestock). Degree or relevant vocational qualification in a relevant subject such as Agriculture, Biology, Geography or Environmental Science. Understanding or experience working with farm-level carbon accounting, or industry frameworks such as TCFD or TNFD would be an advantage. Competent user of Microsoft Software, including Windows OS, TEAMS, Outlook, Word, PowerPoint and Excel. Understanding of advanced data science modelling would be an advantage, such as familiarity with coding in Excel VBA, R, or Python. Fluency in English to communicate in a clear and concise manner, both through written (email, reports) and verbal applications. Have a full UK driving licence and own transport (the Boxworth office has limited public transport access). Salary and Benefits Salary up to £35,000 per annum, negotiable depending on experience. On the job training and mentoring will be provided, alongside industry relevant qualifications. Contributory Pension Scheme and Life Assurance. We encourage Continuing Professional Development and support Chartership to relevant professional bodies. Encouragement to participate in and lead relevant professional committees. Allowance for membership to one professional body. Flexible benefits programme with the option to buy additional holidays and private health care. Volunteer days allowing staff to support local good causes and environmental activities RSK EV scheme, cycle to work scheme and other benefits Those candidates that pass the initial sift will be invited to interview - ideally face to face, in Boxworth Cambridge. For the interview, the candidate will be required to complete three exercises in advance: a short timed written report; a timed data handling task; and the preparation of a presentation for delivery in the interview. Each interview will last up to one hour with a panel of 2-3 assessors. About Us ADAS is the UK's largest independent environmental and agricultural consultancy. Our goal as a company is two-fold: secure British food and enhance the environment. Established over 75 years ago and part of RSK Group since 2016, we offer high-quality, research-based tailored solutions for a wide-ranging client base. From working with small and medium-sized landowners to helping shape government policy with the Department for Environment, Food and Rural Affairs (Defra), we are adept at collecting and analysing data and creating bespoke strategies to achieve the best outcome for our client's unique needs. We are a trusted brand when it comes to managing the countryside: we do more than simply tick checkboxes; we will formulate a strategy that benefits the landowner and nature - our approach is fluid and changes according to requirements. As well as agricultural research and consultancy, ADAS provides ecology, arboriculture, archaeology, planning, and landscape services to a growing base of clients working across multiple sectors. Our technical specialists have supported both local and nationally significant utility, transport, infrastructure, government and development projects. Some of our client relationships span over 40 years. We evolve and innovate with our clients, thereby ensuring that we provide a practical, reliable, and responsive service. ADAS is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. RSK was founded in 1989 and has grown considerably since then. At RSK, we operate as a group of businesses that work together seamlessly, aiming for growth through diversification. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees. Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues' growth. We're committed to preserving RSK's people-first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel. We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company. By providing workplace adjustments, we make it easier for people to confidently explore and pursue our career opportunities and recognise that flexibility is key to fostering a dynamic and thriving workplace.Many of our office-based positions benefit from a flexible working arrangement, allowing our team members to achieve a balance between professional and personal commitments. We actively encourage applications from candidates of all genders, races, ethnicities, ages, neurotypes, religions or beliefs, sexual orientations, and those with disabilities. If you're passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes?
Jul 18, 2025
Full time
Agricultural Climate and Sustainability Consultant Location Hybrid, Cambridge, UK The Vacancy ADAS, part of the RSK Group is seeking to employ an Agricultural Climate and Sustainability Consultant, on a full-time permanent basis, with hybrid home and office working available out of the ADAS Boxworth office near Cambridge. This is an exciting opportunity to work on one of humanity's most pressing challenges: how do we produce safe, nutritious food in a sustainable and profitable way while adapting to climate change. Consultants will have the chance to work across all aspects of agricultural systems on a wide range of topics. As an agricultural climate and sustainability consultant you will work with a range of clients from government and the food supply chain to support in the decarbonisation of food production, whilst increasing overall environmental sustainability and maintaining productive profitable agricultural systems. You will be involved in modelling agricultural greenhouse gas (GHG) emissions and water-use efficiency, Identifying opportunities to benefit nature, developing environmental mitigation strategies, assessing climate risks and vulnerabilities and other aspects to support the environmental sustainability and resilience of food production in the UK. Suitable candidates will be required to deliver consultancy solutions to a range of different clients from both public and private sectors. The focus is on desk-based modelling and reporting, working with farmers, advisers, supply chain actors and government. The role requires practical problem solving skills and the ability to communicate well with a range of stakeholders. Key Responsibilities Develop tools to collect, analyse and interpret farm and supply chain data to support reporting into baseline GHG emission assessments (aligned to GHG Protocol standards, Science Based Targets) and other sustainability assessments (water, nature, resilience). Provide consultancy input into projects linked to climate resilience, adaptation and mitigation within agriculture. Draft reports that are compliant with industry standards and client requirements. Manage small projects to deliver on time and within budget. Support senior staff in drafting tenders and proposals as required. Person Specification Relevant post graduate experience in UK agricultural or food production systems, or delivering consultancy linked to UK agricultural production (arable and/or livestock). Degree or relevant vocational qualification in a relevant subject such as Agriculture, Biology, Geography or Environmental Science. Understanding or experience working with farm-level carbon accounting, or industry frameworks such as TCFD or TNFD would be an advantage. Competent user of Microsoft Software, including Windows OS, TEAMS, Outlook, Word, PowerPoint and Excel. Understanding of advanced data science modelling would be an advantage, such as familiarity with coding in Excel VBA, R, or Python. Fluency in English to communicate in a clear and concise manner, both through written (email, reports) and verbal applications. Have a full UK driving licence and own transport (the Boxworth office has limited public transport access). Salary and Benefits Salary up to £35,000 per annum, negotiable depending on experience. On the job training and mentoring will be provided, alongside industry relevant qualifications. Contributory Pension Scheme and Life Assurance. We encourage Continuing Professional Development and support Chartership to relevant professional bodies. Encouragement to participate in and lead relevant professional committees. Allowance for membership to one professional body. Flexible benefits programme with the option to buy additional holidays and private health care. Volunteer days allowing staff to support local good causes and environmental activities RSK EV scheme, cycle to work scheme and other benefits Those candidates that pass the initial sift will be invited to interview - ideally face to face, in Boxworth Cambridge. For the interview, the candidate will be required to complete three exercises in advance: a short timed written report; a timed data handling task; and the preparation of a presentation for delivery in the interview. Each interview will last up to one hour with a panel of 2-3 assessors. About Us ADAS is the UK's largest independent environmental and agricultural consultancy. Our goal as a company is two-fold: secure British food and enhance the environment. Established over 75 years ago and part of RSK Group since 2016, we offer high-quality, research-based tailored solutions for a wide-ranging client base. From working with small and medium-sized landowners to helping shape government policy with the Department for Environment, Food and Rural Affairs (Defra), we are adept at collecting and analysing data and creating bespoke strategies to achieve the best outcome for our client's unique needs. We are a trusted brand when it comes to managing the countryside: we do more than simply tick checkboxes; we will formulate a strategy that benefits the landowner and nature - our approach is fluid and changes according to requirements. As well as agricultural research and consultancy, ADAS provides ecology, arboriculture, archaeology, planning, and landscape services to a growing base of clients working across multiple sectors. Our technical specialists have supported both local and nationally significant utility, transport, infrastructure, government and development projects. Some of our client relationships span over 40 years. We evolve and innovate with our clients, thereby ensuring that we provide a practical, reliable, and responsive service. ADAS is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. RSK was founded in 1989 and has grown considerably since then. At RSK, we operate as a group of businesses that work together seamlessly, aiming for growth through diversification. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees. Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues' growth. We're committed to preserving RSK's people-first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel. We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company. By providing workplace adjustments, we make it easier for people to confidently explore and pursue our career opportunities and recognise that flexibility is key to fostering a dynamic and thriving workplace.Many of our office-based positions benefit from a flexible working arrangement, allowing our team members to achieve a balance between professional and personal commitments. We actively encourage applications from candidates of all genders, races, ethnicities, ages, neurotypes, religions or beliefs, sexual orientations, and those with disabilities. If you're passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes?
Job Description Summary Locations: London, United Kingdom, Basel, Switzerland & Barcelona, Spain Join Our Vision: At Novartis, we are on a transformative journey in cell and gene therapy, pushing the boundaries of medical innovation building on our heritage pioneering this field. We are currently seeking an experienced and visionary Executive Director to provide strategic leadership to Cell and Gene (C&G) Therapy within our Global Oncology Medical Affairs department. In this critical role, you will lead the C&G Global Medical Directors and act as the C&G enterprise medical voice for the assets and or disease areas across the lifecycle (early to in-market) and strategic partner to Research, Development, US and International Medical Affairs for all assets on this platform. You'll ensure that medical & scientific leadership input is reflected to shape the early portfolio (pre TDP) and that medical practice and patient needs are reflected in the clinical development plans, leading to optimal regulatory approval & patient access, and support the clinical adoption worldwide. The Executive Director is also responsible for the implementation of medical strategies for early programs globally with a focus on innovative evidence solutions including interventional studies, NIS and RWE studies and implementation science projects. This role will require you to develop / own the Integrated Evidence Plans (IEP) and provide input into development while ensuring US and Int'l medical perspective is reflected. The Executive Director will also act as a subject matter expert in the development of the overarching strategies, providing inputs during design and along the end-to-end execution of programs across different disease areas. You will provide leadership and deep medical expertise in the TA, pivoting support based on business priorities and will represent GMA with senior stakeholders when needed. Job Description Key Responsibilities: Lead development and execute medical affairs strategy for priority programs including transformative tactics such as: research/population health, innovative partnerships and integrated evidence plans and proactively provide input to Development on potential new therapeutic indications, to enrich Registration Programs and to consider new therapeutic opportunities. Co-develop plans for evidence generation, medical launch plans, MSL / Field Medical Affairs strategy, medical education programs, scientific publication planning and Medical Expert network development with TAs Co-own the development and implementation of innovative education and scientific communication plans for external stakeholders. Financial tracking to ensure timely and cost-effective development & execution of medical activities. Partner with Development, S&G, US and International cross-functions to shape portfolio early and diversify evidence to achieve broad access at launch and to enhance impact on clinical practice for priority programs. Represent GMA around prioritized portfolio with internal and external audiences, in collaboration with TAs including the investment, medical and regulatory communities, as well as pharmaceutical or biotechnology industry collaborators/partners. Represent "the voice of the patient" internally and evaluate factors relevant to a patient's informed decision making. Ensure GMA activities (incl. Patient Access programs) are designed and executed in compliance with company policy guidelines and highest medical quality standards. Requirements: Must have: MD (Preferred) or PhD/PharmD in Health Sciences. Specialist Degree or specialist qualification related to discipline for which is responsible is an advantage . Demonstrable experience in Pharmaceutical Industry withi n Medical Affairs and/or Clinical Development. Firm working knowledge of GCP, scientific and clinical methodology , protocol designs, management and regulatory requirements for clinical studies designated for review by regulatory authorities. Critical thinker and with ability to navigate uncertainty without major supervision. Strategic mindset and able to establish credibility and influence across a range of diverse stakeholders in a matrix organization to drive change. People management experience and skills; ability to truly collaborate across functions and markets: serve-partner-co-create. Able to navigate in an environment of shared outcomes and cross-business accountabilities. Deep understanding of health care systems and key external stakeholders and a s trong track record of delivery focus for time and quality in medical affairs projects . Successful development and implementation of innovative programs and processes . U nderstand s unmet medical needs, generate s the right evidence to fulfil them, use s innovative, multichannel communication formats for effective evidence dissemination. Credibility as peer expert with external stakeholders and an a gile mindset & ability to lead in an agile organization across Disease Areas. Preferred Highly preferred: Significant medical affairs early asset lifecycle, pre-launch and launch experience in Global organization s Experience in developing and executing "Best in Class" processes at scale C linical trial research experience conducted in a pharmaceutical or equivalent academic environment in Oncology is strongly desired Why Novartis? Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? /people-and-culture Benefits and rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: Accessibility & Accommodation : Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: Skills Desired Clinical Practices, Clinical Research, Drug Development, E-Learning, Influencing Skills, Job Description, Leadership, Medical Communication, Microsoft Access, Patient Care, PCB (Printed Circuit Board), Personal Development, Pharmaceutics, Pipeline (Software), Product Placement, Regulatory Compliance, Software Release, Strategic Direction, Well-Being
Jul 18, 2025
Full time
Job Description Summary Locations: London, United Kingdom, Basel, Switzerland & Barcelona, Spain Join Our Vision: At Novartis, we are on a transformative journey in cell and gene therapy, pushing the boundaries of medical innovation building on our heritage pioneering this field. We are currently seeking an experienced and visionary Executive Director to provide strategic leadership to Cell and Gene (C&G) Therapy within our Global Oncology Medical Affairs department. In this critical role, you will lead the C&G Global Medical Directors and act as the C&G enterprise medical voice for the assets and or disease areas across the lifecycle (early to in-market) and strategic partner to Research, Development, US and International Medical Affairs for all assets on this platform. You'll ensure that medical & scientific leadership input is reflected to shape the early portfolio (pre TDP) and that medical practice and patient needs are reflected in the clinical development plans, leading to optimal regulatory approval & patient access, and support the clinical adoption worldwide. The Executive Director is also responsible for the implementation of medical strategies for early programs globally with a focus on innovative evidence solutions including interventional studies, NIS and RWE studies and implementation science projects. This role will require you to develop / own the Integrated Evidence Plans (IEP) and provide input into development while ensuring US and Int'l medical perspective is reflected. The Executive Director will also act as a subject matter expert in the development of the overarching strategies, providing inputs during design and along the end-to-end execution of programs across different disease areas. You will provide leadership and deep medical expertise in the TA, pivoting support based on business priorities and will represent GMA with senior stakeholders when needed. Job Description Key Responsibilities: Lead development and execute medical affairs strategy for priority programs including transformative tactics such as: research/population health, innovative partnerships and integrated evidence plans and proactively provide input to Development on potential new therapeutic indications, to enrich Registration Programs and to consider new therapeutic opportunities. Co-develop plans for evidence generation, medical launch plans, MSL / Field Medical Affairs strategy, medical education programs, scientific publication planning and Medical Expert network development with TAs Co-own the development and implementation of innovative education and scientific communication plans for external stakeholders. Financial tracking to ensure timely and cost-effective development & execution of medical activities. Partner with Development, S&G, US and International cross-functions to shape portfolio early and diversify evidence to achieve broad access at launch and to enhance impact on clinical practice for priority programs. Represent GMA around prioritized portfolio with internal and external audiences, in collaboration with TAs including the investment, medical and regulatory communities, as well as pharmaceutical or biotechnology industry collaborators/partners. Represent "the voice of the patient" internally and evaluate factors relevant to a patient's informed decision making. Ensure GMA activities (incl. Patient Access programs) are designed and executed in compliance with company policy guidelines and highest medical quality standards. Requirements: Must have: MD (Preferred) or PhD/PharmD in Health Sciences. Specialist Degree or specialist qualification related to discipline for which is responsible is an advantage . Demonstrable experience in Pharmaceutical Industry withi n Medical Affairs and/or Clinical Development. Firm working knowledge of GCP, scientific and clinical methodology , protocol designs, management and regulatory requirements for clinical studies designated for review by regulatory authorities. Critical thinker and with ability to navigate uncertainty without major supervision. Strategic mindset and able to establish credibility and influence across a range of diverse stakeholders in a matrix organization to drive change. People management experience and skills; ability to truly collaborate across functions and markets: serve-partner-co-create. Able to navigate in an environment of shared outcomes and cross-business accountabilities. Deep understanding of health care systems and key external stakeholders and a s trong track record of delivery focus for time and quality in medical affairs projects . Successful development and implementation of innovative programs and processes . U nderstand s unmet medical needs, generate s the right evidence to fulfil them, use s innovative, multichannel communication formats for effective evidence dissemination. Credibility as peer expert with external stakeholders and an a gile mindset & ability to lead in an agile organization across Disease Areas. Preferred Highly preferred: Significant medical affairs early asset lifecycle, pre-launch and launch experience in Global organization s Experience in developing and executing "Best in Class" processes at scale C linical trial research experience conducted in a pharmaceutical or equivalent academic environment in Oncology is strongly desired Why Novartis? Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? /people-and-culture Benefits and rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: Accessibility & Accommodation : Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: Skills Desired Clinical Practices, Clinical Research, Drug Development, E-Learning, Influencing Skills, Job Description, Leadership, Medical Communication, Microsoft Access, Patient Care, PCB (Printed Circuit Board), Personal Development, Pharmaceutics, Pipeline (Software), Product Placement, Regulatory Compliance, Software Release, Strategic Direction, Well-Being
Senior Product Manager for Engaged Peer Review Do you want to be part of the team creating themarket leading submissions experience! Do you want to help researchers get published? Location: Oxford About our Team Our team supports research groups with the submission of millions of manuscripts annually, as well as the peer-review and editorial workflows for the largest , global scientific publisher. With advancement of technology, we continually improv e how we help researchers get published easier while safeguarding the integrity of knowledge. About the Role As a product manager for Elsevier's global Submissions, you will enable growth of knowledge , research and innovation for our researcher community .As par t of our team, you will work within the wider publishing experience. You will be part o f a cr os s-func tional , agile squad of eng ineers, UX, subject-matter experts and analysts to crea te a state-of-the-art user experience for article publication . Strong c ollaboration with stakeholders in Technology, Operations and Publishing will grow trust & build alignment . C reating solutions that are data-driven will contribute to our innovative culture for our digital submission products and services. Y ou will motivate researchers in their engagement with the scientific peer review process and inspire authors to return to Elsevier for the best experience from submission to trusted publication . Responsibilities Close collaboration with Data Science to explore and validate thoughtful application of ai solutions in the peer review workflow Balancing between quantitative and qualitative data needed for decision-making through the product lifecyle Applying data, including effective use of KPIs and OKRs, to drive commercial decisions and growth opportunities for the product Driving key end-to-end lifecycle components, from planning to release Evangelising and aligning with cross-department product management to develop product vision and roadmap plan aligned with business strategy and communicates across all critical stakeholders Understanding the competitive landscape to inform how you can differentiate your product & service Defining and interpreting A/B tests that help answer critical questions about the impact of changes to our product Requirements: Experience in a quantitative role navigating highly ambiguous environments Recognized as full owner of a product or sizable feature of a complex product. Is passionate about frequent product customer engagements that lead to positive commercial outcomes. Able to understand technology trade-offs made in the product, at a high level 5+ years digital product management experience. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. - We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights .
Jul 18, 2025
Full time
Senior Product Manager for Engaged Peer Review Do you want to be part of the team creating themarket leading submissions experience! Do you want to help researchers get published? Location: Oxford About our Team Our team supports research groups with the submission of millions of manuscripts annually, as well as the peer-review and editorial workflows for the largest , global scientific publisher. With advancement of technology, we continually improv e how we help researchers get published easier while safeguarding the integrity of knowledge. About the Role As a product manager for Elsevier's global Submissions, you will enable growth of knowledge , research and innovation for our researcher community .As par t of our team, you will work within the wider publishing experience. You will be part o f a cr os s-func tional , agile squad of eng ineers, UX, subject-matter experts and analysts to crea te a state-of-the-art user experience for article publication . Strong c ollaboration with stakeholders in Technology, Operations and Publishing will grow trust & build alignment . C reating solutions that are data-driven will contribute to our innovative culture for our digital submission products and services. Y ou will motivate researchers in their engagement with the scientific peer review process and inspire authors to return to Elsevier for the best experience from submission to trusted publication . Responsibilities Close collaboration with Data Science to explore and validate thoughtful application of ai solutions in the peer review workflow Balancing between quantitative and qualitative data needed for decision-making through the product lifecyle Applying data, including effective use of KPIs and OKRs, to drive commercial decisions and growth opportunities for the product Driving key end-to-end lifecycle components, from planning to release Evangelising and aligning with cross-department product management to develop product vision and roadmap plan aligned with business strategy and communicates across all critical stakeholders Understanding the competitive landscape to inform how you can differentiate your product & service Defining and interpreting A/B tests that help answer critical questions about the impact of changes to our product Requirements: Experience in a quantitative role navigating highly ambiguous environments Recognized as full owner of a product or sizable feature of a complex product. Is passionate about frequent product customer engagements that lead to positive commercial outcomes. Able to understand technology trade-offs made in the product, at a high level 5+ years digital product management experience. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. - We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights .
TEECOM We Make Technology Work in Buildings Do you want to launch or advance a career at the intersection of technology and the built environment? Do you want to work with exceptional engineers to creatively solve complex problems? Do you want to work with clients to take their building experiences to the next level of connectivity, safety, and wow-factor? Do you want to join a company that defines the state of the art in its practice, with visionary leadership and in-house research and development? TEECOM is a $45+ million/year consulting engineering firm with an average annual growth rate of 20% over the past 25 years. We make technology work in buildings through strategic consulting, design and engineering, project management, and enterprise support. We work hard in a fast-paced professional environment that will challenge you to learn and grow, and we play hard through team lunches and events that give back to the community. TEECOM is one of the fastest-growing companies in the San Francisco Bay Area, with additional teams in New York City, the United Kingdom, the Pacific Northwest, Southern California, and Texas. Join us and make TEECOM even better. About the position As a senior-level engineering role, the Principal, Senior Consultant leads large and complex projects that span multiple disciplines. This individual works with clients, product manufacturers, contractors, other design team members, and other employees of TEECOM to take each project from start to finish with limited direction. This entails providing detailed drawings, specifications, calculations, and report information to the client. Projects are expected to be completed on time and on budget. This individual is expected to delegate work effectively, promote teamwork, mentor less senior staff, develop relationships with clients leading to repeat business, collaborate with Marketing on the pursuit and interview process, and speak at events/conferences to elevate the TEECOM brand within the discipline/market. This individual will also participate in the TEECOMuniversity in-house training program, mentoring junior designers through the courses, developing new course content, and providing feedback on existing courses. This position could have an additional responsibility role of Team Lead or Discipline Lead role. Impact Represent TEECOM Values and Guiding Principles: Individual demonstrates that they CARE about clients and fellow team members, adds VALUE, and earns and builds TRUST. Deploy Technical Expertise: Individual has demonstrated expert skills in their trade and is able to produce as well as review, correct, and direct other technical staff to produce exemplary products (documents, etc.). Make Difficult Decisions: Projects are often complex, uncertain, and full of ambiguity. Individual has experience with making difficult decisions that directly impact the success of the project. Solicit Client Feedback: Positive and constructive feedback will have an impact on the project. Individual takes the time to routinely ask the client for feedback and documents and shares the feedback with the team. Develop Business: Individual has identified opportunities through relationships and networking that have or will position the firm for future work, as well as providing an excellent client experience that results in repeat work. Develop Training Content: Growth from within is essential as TEECOM scales. Individual creates, edits, and refines TEECOM's training material on a routine basis. Augment Company-Wide Communication:Individual demonstrates a commitment to elevating company-wide communication by enhancing internal documentation, fostering team collaboration, and supporting transparency across the firm. Influence Lead by Example: Individual sets the example for the team by aligning their actions with what they say. Indirect Mentorship: Individual provides indirect mentorship to anyone who asks questions or needs guidance. Direct Mentorship: Individual serves as a direct mentor to specific staff who seek mentorship to learn and enhance their soft and hard skills. Technical Expertise: Individual has a deep knowledge of their discipline that is supported by continuing education and certifications. Guide Decisions: Individual has direct influence on decisions and helps guide the decision in TEECOM's favor. Trusted Advisor: Individual has built trust among their clients and fellow team members and therefore is sought as a resource when other employees face difficult decisions and/or challenges. Knowledge AEC industry and the design and construction of technology systems such as telecommunications infrastructure and cabling Delivery of system designs using an engineering approach to produce a well-coordinated set of construction documents within the project budget. Large and complex construction projects ($500,000+ TEECOM fee) involving a multitude of disciplines with both long and fast-track timeframes (years or months) in various industry verticals (mission critical, healthcare, workplace, transportation, higher ed, government, industrial, cultural). Expert in their specific discipline. Skills Organization: Keep track of multiple projects and client and team member requests, often on a last-minute basis with excellent follow-up to assure promises are kept. Documentation: Accurately and concisely capture discussions in the form of meeting notes. Document design decisions, whether made by external or internal sources. Maintain an accurate project record. Communication: Conduct business communications in an effective, professional, and concise manner, both verbally and in written formats, and in one-on-one, small-group, and large-group settings. You must read, write, speak, compute, and problem-solve various tasks. Break down complex concepts into smaller and more digestible components that allow for a greater level of understanding by others. Teamwork: Work as a functional member of a team and successfully work with other teams and business functions to achieve positive results. Facilitate effective project team and cross-functional interactions (Technical, Operations, BD, Marketing, etc.). Problem Solving: Approach problems using a methodical and logical method to create a workable solution. Use numbers and mathematical approaches for various tasks. Conduct research using the Internet. Software: Use software applications effectively and efficiently (G Suite, MS Office, Bluebeam, Slack, and Asana etc.) to communicate and deliver work products. Learn new software and applications as needed. Process-Oriented: Follow processes, continually seek to make processes more efficient, enforce processes, and conduct root cause analyses that lead to the update or creation of processes. Negotiation: Practice the Win-Win negotiation strategy to focus on TEECOM's interests. If done correctly, both parties will be satisfied with the outcome. Know your BATNA (Best Alternative To a Negotiated Agreement) before entering into a negotiation. Emotional Intelligence: Nurture, mentor, and manage staff who work in a deadline-driven environment on projects with complex needs. These conditions can lead to stress in team members. Know how and when to apply pressure and when to nurture staff members, resulting in high levels of effective communication, team member satisfaction, motivation, and project results, and leading to a highly functional and successful team. Mentorship: Mentor the technical staff and teach them the correct processes. Come prepared to maximize the effectiveness of time spent with your team, and keep timeliness in mind so that you act immediately when the situation demands it. Management: Break down complex projects into smaller tasks, plan, schedule, budget, and mitigate risk to successfully deliver work both for clients and internally for TEECOM. Delegate tasks to the most appropriate resource that allows for the efficient execution of the work while challenging staff and allowing them to grow. Essential Duties and Responsibilities Lead fee development in the Professional Services Agreement (PSA), proposal, and interview coordination with marketing Lead fee negotiations with client Prep and attend pursuit interviews Foster client relationships and fellow design team members Ask clients about other current or upcoming projects Follow up on open pursuits Develop additional business with client Attend client and/or industry events Attend client meetings with senior technical staff members and prepare meeting notes documenting relevant decisions and discussions Conduct client meetings and programming sessions to develop the system (telecom, security, network, audiovisual, and acoustics) parameters and design criteria Delegate mark-ups for Revit models and AutoCAD drawings Research technical product information Delegate job site inspections to determine existing conditions and extent of progress made by contractors Design, coordinate, and engineer systems per discipline (telecom, security, network, audiovisual, acoustics, Wi-Fi, etc.) Track decisions, budgets, and schedule for mid to large-size projects Delegate drawings, specifications, contract documents, and design calculations . click apply for full job details
Jul 18, 2025
Full time
TEECOM We Make Technology Work in Buildings Do you want to launch or advance a career at the intersection of technology and the built environment? Do you want to work with exceptional engineers to creatively solve complex problems? Do you want to work with clients to take their building experiences to the next level of connectivity, safety, and wow-factor? Do you want to join a company that defines the state of the art in its practice, with visionary leadership and in-house research and development? TEECOM is a $45+ million/year consulting engineering firm with an average annual growth rate of 20% over the past 25 years. We make technology work in buildings through strategic consulting, design and engineering, project management, and enterprise support. We work hard in a fast-paced professional environment that will challenge you to learn and grow, and we play hard through team lunches and events that give back to the community. TEECOM is one of the fastest-growing companies in the San Francisco Bay Area, with additional teams in New York City, the United Kingdom, the Pacific Northwest, Southern California, and Texas. Join us and make TEECOM even better. About the position As a senior-level engineering role, the Principal, Senior Consultant leads large and complex projects that span multiple disciplines. This individual works with clients, product manufacturers, contractors, other design team members, and other employees of TEECOM to take each project from start to finish with limited direction. This entails providing detailed drawings, specifications, calculations, and report information to the client. Projects are expected to be completed on time and on budget. This individual is expected to delegate work effectively, promote teamwork, mentor less senior staff, develop relationships with clients leading to repeat business, collaborate with Marketing on the pursuit and interview process, and speak at events/conferences to elevate the TEECOM brand within the discipline/market. This individual will also participate in the TEECOMuniversity in-house training program, mentoring junior designers through the courses, developing new course content, and providing feedback on existing courses. This position could have an additional responsibility role of Team Lead or Discipline Lead role. Impact Represent TEECOM Values and Guiding Principles: Individual demonstrates that they CARE about clients and fellow team members, adds VALUE, and earns and builds TRUST. Deploy Technical Expertise: Individual has demonstrated expert skills in their trade and is able to produce as well as review, correct, and direct other technical staff to produce exemplary products (documents, etc.). Make Difficult Decisions: Projects are often complex, uncertain, and full of ambiguity. Individual has experience with making difficult decisions that directly impact the success of the project. Solicit Client Feedback: Positive and constructive feedback will have an impact on the project. Individual takes the time to routinely ask the client for feedback and documents and shares the feedback with the team. Develop Business: Individual has identified opportunities through relationships and networking that have or will position the firm for future work, as well as providing an excellent client experience that results in repeat work. Develop Training Content: Growth from within is essential as TEECOM scales. Individual creates, edits, and refines TEECOM's training material on a routine basis. Augment Company-Wide Communication:Individual demonstrates a commitment to elevating company-wide communication by enhancing internal documentation, fostering team collaboration, and supporting transparency across the firm. Influence Lead by Example: Individual sets the example for the team by aligning their actions with what they say. Indirect Mentorship: Individual provides indirect mentorship to anyone who asks questions or needs guidance. Direct Mentorship: Individual serves as a direct mentor to specific staff who seek mentorship to learn and enhance their soft and hard skills. Technical Expertise: Individual has a deep knowledge of their discipline that is supported by continuing education and certifications. Guide Decisions: Individual has direct influence on decisions and helps guide the decision in TEECOM's favor. Trusted Advisor: Individual has built trust among their clients and fellow team members and therefore is sought as a resource when other employees face difficult decisions and/or challenges. Knowledge AEC industry and the design and construction of technology systems such as telecommunications infrastructure and cabling Delivery of system designs using an engineering approach to produce a well-coordinated set of construction documents within the project budget. Large and complex construction projects ($500,000+ TEECOM fee) involving a multitude of disciplines with both long and fast-track timeframes (years or months) in various industry verticals (mission critical, healthcare, workplace, transportation, higher ed, government, industrial, cultural). Expert in their specific discipline. Skills Organization: Keep track of multiple projects and client and team member requests, often on a last-minute basis with excellent follow-up to assure promises are kept. Documentation: Accurately and concisely capture discussions in the form of meeting notes. Document design decisions, whether made by external or internal sources. Maintain an accurate project record. Communication: Conduct business communications in an effective, professional, and concise manner, both verbally and in written formats, and in one-on-one, small-group, and large-group settings. You must read, write, speak, compute, and problem-solve various tasks. Break down complex concepts into smaller and more digestible components that allow for a greater level of understanding by others. Teamwork: Work as a functional member of a team and successfully work with other teams and business functions to achieve positive results. Facilitate effective project team and cross-functional interactions (Technical, Operations, BD, Marketing, etc.). Problem Solving: Approach problems using a methodical and logical method to create a workable solution. Use numbers and mathematical approaches for various tasks. Conduct research using the Internet. Software: Use software applications effectively and efficiently (G Suite, MS Office, Bluebeam, Slack, and Asana etc.) to communicate and deliver work products. Learn new software and applications as needed. Process-Oriented: Follow processes, continually seek to make processes more efficient, enforce processes, and conduct root cause analyses that lead to the update or creation of processes. Negotiation: Practice the Win-Win negotiation strategy to focus on TEECOM's interests. If done correctly, both parties will be satisfied with the outcome. Know your BATNA (Best Alternative To a Negotiated Agreement) before entering into a negotiation. Emotional Intelligence: Nurture, mentor, and manage staff who work in a deadline-driven environment on projects with complex needs. These conditions can lead to stress in team members. Know how and when to apply pressure and when to nurture staff members, resulting in high levels of effective communication, team member satisfaction, motivation, and project results, and leading to a highly functional and successful team. Mentorship: Mentor the technical staff and teach them the correct processes. Come prepared to maximize the effectiveness of time spent with your team, and keep timeliness in mind so that you act immediately when the situation demands it. Management: Break down complex projects into smaller tasks, plan, schedule, budget, and mitigate risk to successfully deliver work both for clients and internally for TEECOM. Delegate tasks to the most appropriate resource that allows for the efficient execution of the work while challenging staff and allowing them to grow. Essential Duties and Responsibilities Lead fee development in the Professional Services Agreement (PSA), proposal, and interview coordination with marketing Lead fee negotiations with client Prep and attend pursuit interviews Foster client relationships and fellow design team members Ask clients about other current or upcoming projects Follow up on open pursuits Develop additional business with client Attend client and/or industry events Attend client meetings with senior technical staff members and prepare meeting notes documenting relevant decisions and discussions Conduct client meetings and programming sessions to develop the system (telecom, security, network, audiovisual, and acoustics) parameters and design criteria Delegate mark-ups for Revit models and AutoCAD drawings Research technical product information Delegate job site inspections to determine existing conditions and extent of progress made by contractors Design, coordinate, and engineer systems per discipline (telecom, security, network, audiovisual, acoustics, Wi-Fi, etc.) Track decisions, budgets, and schedule for mid to large-size projects Delegate drawings, specifications, contract documents, and design calculations . click apply for full job details
Locations : Boston Atlanta Canary Wharf Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a member of BCG's Global IT UX Center of Expertise (CoE), you will be working on the user experience for employees. You'll be responsible for the creation and testing of service design blueprints research, and the analysis of employee needs and sentiment. We are seeking a highly creative and experienced Service Designer to join our dynamic cross-functional team. The ideal candidate will have a passion for designing intuitive and engaging service experiences. Key Responsibilities: Service Design Development: Develop service design blueprints and guidelines to ensure consistency across services and to achieve BCG's strategic goals. Utilize journey mapping, needs and sentiment analysis, quant measurement and other tools, methods, or processes to understand and define end-to-end UX. Align with the CoE Value Measurement framework to capture and track service quality, efficiency and advocacy. User Research & Analysis: Conduct qualitative and quantitative user research to understand employee needs, behaviors, and pain points. Analyze user feedback and usage data to inform design decisions. Create meaningful and actionable insights into our employees' behaviors, needs, expectations, and pain points. Collaboration: Work collaboratively across teams, disciplines, and regions to ensure a diverse approach to problem-solving. Engage with senior leadership, showcasing UX work and evidencing the contributions your research and design work have made to the team's broader strategic initiatives. Testing & Iteration: Gather feedback to refine and improve service designs. Iterate on designs based on user feedback and analytics to enhance the user experience. Innovation & Trends: Stay updated with the latest design trends, tools, and technologies. Advocate for and implement best practices in user-centered design and Lean UX. What You'll Bring Experience: Minimum of 5 years of commercial experience in service design or UX design, preferably in a large, global enterprise. Proven experience in research and analysis to create actionable insights. Practical knowledge of iterative design methods and processes that follow a Lean UX approach. Comfortable leading UX workstreams in large global teams across multiple time zones, collaborating with a diverse set of stakeholders. Skills: Expertise in user journey mapping, needs and sentiment analysis, and other service design tools. Strong understanding of user-centered design principles and methodologies. Strong communication and presentation skills, with the ability to articulate design decisions and collaborate effectively with cross-functional teams. Personal Attributes: Innovative thinker with a passion for solving complex problems. Self-motivated with the ability to manage multiple workstreams simultaneously. Strong interpersonal skills and the ability to work effectively in a global, hybrid working environment. Outcome-driven and focused on solving user and business problems. Evangelist for UX practices with an empathetic nature to champion the voice of the customer. Pragmatic and adaptive thinker who can adjust design processes and approaches to project demands and deadlines. Ability to navigate high levels of ambiguity. Hands-on practitioner able to think conceptually and work practically. Compelling visual storyteller and communicator. Qualifications: Bachelor's degree in Product Design, Service Design, or equivalent experience. Master's degree preferred. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 18, 2025
Full time
Locations : Boston Atlanta Canary Wharf Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a member of BCG's Global IT UX Center of Expertise (CoE), you will be working on the user experience for employees. You'll be responsible for the creation and testing of service design blueprints research, and the analysis of employee needs and sentiment. We are seeking a highly creative and experienced Service Designer to join our dynamic cross-functional team. The ideal candidate will have a passion for designing intuitive and engaging service experiences. Key Responsibilities: Service Design Development: Develop service design blueprints and guidelines to ensure consistency across services and to achieve BCG's strategic goals. Utilize journey mapping, needs and sentiment analysis, quant measurement and other tools, methods, or processes to understand and define end-to-end UX. Align with the CoE Value Measurement framework to capture and track service quality, efficiency and advocacy. User Research & Analysis: Conduct qualitative and quantitative user research to understand employee needs, behaviors, and pain points. Analyze user feedback and usage data to inform design decisions. Create meaningful and actionable insights into our employees' behaviors, needs, expectations, and pain points. Collaboration: Work collaboratively across teams, disciplines, and regions to ensure a diverse approach to problem-solving. Engage with senior leadership, showcasing UX work and evidencing the contributions your research and design work have made to the team's broader strategic initiatives. Testing & Iteration: Gather feedback to refine and improve service designs. Iterate on designs based on user feedback and analytics to enhance the user experience. Innovation & Trends: Stay updated with the latest design trends, tools, and technologies. Advocate for and implement best practices in user-centered design and Lean UX. What You'll Bring Experience: Minimum of 5 years of commercial experience in service design or UX design, preferably in a large, global enterprise. Proven experience in research and analysis to create actionable insights. Practical knowledge of iterative design methods and processes that follow a Lean UX approach. Comfortable leading UX workstreams in large global teams across multiple time zones, collaborating with a diverse set of stakeholders. Skills: Expertise in user journey mapping, needs and sentiment analysis, and other service design tools. Strong understanding of user-centered design principles and methodologies. Strong communication and presentation skills, with the ability to articulate design decisions and collaborate effectively with cross-functional teams. Personal Attributes: Innovative thinker with a passion for solving complex problems. Self-motivated with the ability to manage multiple workstreams simultaneously. Strong interpersonal skills and the ability to work effectively in a global, hybrid working environment. Outcome-driven and focused on solving user and business problems. Evangelist for UX practices with an empathetic nature to champion the voice of the customer. Pragmatic and adaptive thinker who can adjust design processes and approaches to project demands and deadlines. Ability to navigate high levels of ambiguity. Hands-on practitioner able to think conceptually and work practically. Compelling visual storyteller and communicator. Qualifications: Bachelor's degree in Product Design, Service Design, or equivalent experience. Master's degree preferred. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Location: London, Cambridge, Paris, Amsterdam, Munich, Madrid and Basel Solution Area: Brand & Commercial Strategy, Asset & Portfolio Strategy and Integrated Digital Health and Value & Access. Overview Real World Commercial Solutions to Create a Healthier World In RWCS we're passionate about improving the life sciences ecosystem and making decisions that accelerate innovation for a healthier world. Every day our team develops evidence-based strategies that are used in published research, clinical guidelines, and market access decisions, to improve healthcare at every touchpoint. We design and deliver Commercial Analytics, supported by our world-class proprietary data assets, solve complex client challenges through strategic consulting, and use leading edge market research techniques to support clients brand strategy, planning and measurement. We're purpose-driven problem solvers, that do what we love to make a greater impact on human health. Commercial Strategy and Value & Payer Evidence We are the global strategy arm of IQVIA and the world's leading specialised advisor on critical business issues in the life sciences field. We apply creative research solutions to the world's most pressing dynamic healthcare challenges. Our team is proud to offer end-to-end management consulting in key areas: brand strategy, portfolio analysis, launch excellence, commercial model design, digital health optimisation and Value & Payer Evidence. Individuals joining us are assured of a rewarding and progressive career in life sciences consulting. You'll have the opportunity to address challenging client issues, across multiple geographies with a hands-on influence in delivering solutions.We operate in a truly multi-cultural and collaborative work environment that is rich in development and growth. Role As a Principal/Sr Principal within Consulting Services, you will take on a variety of roles that focus primarily within the following core areas: client/project leadership, business development, and firm/operational leadership roles. The main focus of a principal is to deliver outstanding client service, while building trusted relationships with new and existing clients that enhance the Consulting Services brand. Success will be measured by the ability to take on larger and more complex projects, while opening up new business relationships to the firm. You will work directly with clients to develop business opportunities and deliver projects ensuring that delivery results are at high levels of client satisfaction. Responsibilities Develop and deliver insightful, value-added strategies that address complex client issues. Create and elevate new business opportunities through the identification of value-added follow-on work and identify new revenue opportunities with existing and new client organisations. Act as principal owner of client engagements; ultimate responsibility for client satisfaction and delivering high levels of quality/added value. Provide follow-up with clients after project deliverables have been completed to ensure client satisfaction. Allocate direction, advice, and intellectual leadership to clients and delivery teams. Provide high level input and ensure development of client reports and presentations. Ability to deliver all or significant portions of findings to clients. Lead thought leadership and firm building initiatives. Remain current on industry, clients, and competitive trends and directions in order to anticipate and identify new business challenges and issues with assigned clients. Contribute to the enhanced awareness of consulting services in the marketplace, e.g. through speaking engagements, client meetings, and publications. Participate in annual performance review team processes. Engage in recruitment and selection of new staff. Mentor, coach, and share subject matter expertise with others to help develop individuals and capabilities delivering world-class solutions for clients. Skills & Experience Client Relationship Management and Delivery - Principal owner of client engagements to the pricing and market access or brand and commercial functions within leading Life Sciences organizations, focused on client satisfaction and outstanding client deliverables. Proven capability to identify new revenue opportunities with existing clients. Team Development/Management - Proven skills in identifying, recruiting, mentoring/coaching, and retaining top talent for consulting practice teams. Business Development - Proven success selling complex strategy and operations engagements to the top Pharma/Life Sciences companies. Actively participate in proposal development and ongoing pre-sales meetings with potential new client organizations. Commercial Strategy Experience - Ability to speak in detail with C-Suite about brand and commercial topics in the life sciences industry segment, in a meaningful manner with depth of content knowledge. Senior Level Solution Selling - Proven ability to build relationships, identify client pain points, and develop custom solutions at the CEO/COO/CMO level (ideally providing comprehensive and authoritative knowledge in brand/commercial services solutions demonstrated through speaking, writing, and general eminence). Industry Trends - Maintains a constant focus on industry, client and competitive trends in the life sciences industry. Applies this knowledge to both active client engagements and business/client development activities. Analytical Problem-Solving - Applies an analytical approach to solving problems and reaching logical conclusions. Gathers information from a variety of sources and quickly gains an understanding of it. Works effectively with complicated, conflicting or ambiguous information, and looks beyond the surface of issues to identify their underlying patterns and causes. Commercial Awareness - Considers flow of money and resources through an organization, and the need to get maximum value at each stage. Seeks to achieve commercial objectives, such as profitability, so the business can be as competitive and successful as possible. Innovation - Turns creative ideas into original solutions. Produces new or different approaches in current situations and enables creativity in others. Involved in generating ideas and seeing them through to implementation. Management of Others - Enables others to perform. Sets a clear direction and delegates fairly and appropriately allowing direct reports the means to achieve their goals. Looks for opportunities to develop individuals by encouraging them to take on greater responsibility and make decisions for themselves Whatever your career goals, we are here to ensure you get there! Benefits We work hard to prioritise the things that matter most to you. Visit our benefits page for information on everything from perks to well-being initiatives and career enhancement. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Jul 18, 2025
Full time
Location: London, Cambridge, Paris, Amsterdam, Munich, Madrid and Basel Solution Area: Brand & Commercial Strategy, Asset & Portfolio Strategy and Integrated Digital Health and Value & Access. Overview Real World Commercial Solutions to Create a Healthier World In RWCS we're passionate about improving the life sciences ecosystem and making decisions that accelerate innovation for a healthier world. Every day our team develops evidence-based strategies that are used in published research, clinical guidelines, and market access decisions, to improve healthcare at every touchpoint. We design and deliver Commercial Analytics, supported by our world-class proprietary data assets, solve complex client challenges through strategic consulting, and use leading edge market research techniques to support clients brand strategy, planning and measurement. We're purpose-driven problem solvers, that do what we love to make a greater impact on human health. Commercial Strategy and Value & Payer Evidence We are the global strategy arm of IQVIA and the world's leading specialised advisor on critical business issues in the life sciences field. We apply creative research solutions to the world's most pressing dynamic healthcare challenges. Our team is proud to offer end-to-end management consulting in key areas: brand strategy, portfolio analysis, launch excellence, commercial model design, digital health optimisation and Value & Payer Evidence. Individuals joining us are assured of a rewarding and progressive career in life sciences consulting. You'll have the opportunity to address challenging client issues, across multiple geographies with a hands-on influence in delivering solutions.We operate in a truly multi-cultural and collaborative work environment that is rich in development and growth. Role As a Principal/Sr Principal within Consulting Services, you will take on a variety of roles that focus primarily within the following core areas: client/project leadership, business development, and firm/operational leadership roles. The main focus of a principal is to deliver outstanding client service, while building trusted relationships with new and existing clients that enhance the Consulting Services brand. Success will be measured by the ability to take on larger and more complex projects, while opening up new business relationships to the firm. You will work directly with clients to develop business opportunities and deliver projects ensuring that delivery results are at high levels of client satisfaction. Responsibilities Develop and deliver insightful, value-added strategies that address complex client issues. Create and elevate new business opportunities through the identification of value-added follow-on work and identify new revenue opportunities with existing and new client organisations. Act as principal owner of client engagements; ultimate responsibility for client satisfaction and delivering high levels of quality/added value. Provide follow-up with clients after project deliverables have been completed to ensure client satisfaction. Allocate direction, advice, and intellectual leadership to clients and delivery teams. Provide high level input and ensure development of client reports and presentations. Ability to deliver all or significant portions of findings to clients. Lead thought leadership and firm building initiatives. Remain current on industry, clients, and competitive trends and directions in order to anticipate and identify new business challenges and issues with assigned clients. Contribute to the enhanced awareness of consulting services in the marketplace, e.g. through speaking engagements, client meetings, and publications. Participate in annual performance review team processes. Engage in recruitment and selection of new staff. Mentor, coach, and share subject matter expertise with others to help develop individuals and capabilities delivering world-class solutions for clients. Skills & Experience Client Relationship Management and Delivery - Principal owner of client engagements to the pricing and market access or brand and commercial functions within leading Life Sciences organizations, focused on client satisfaction and outstanding client deliverables. Proven capability to identify new revenue opportunities with existing clients. Team Development/Management - Proven skills in identifying, recruiting, mentoring/coaching, and retaining top talent for consulting practice teams. Business Development - Proven success selling complex strategy and operations engagements to the top Pharma/Life Sciences companies. Actively participate in proposal development and ongoing pre-sales meetings with potential new client organizations. Commercial Strategy Experience - Ability to speak in detail with C-Suite about brand and commercial topics in the life sciences industry segment, in a meaningful manner with depth of content knowledge. Senior Level Solution Selling - Proven ability to build relationships, identify client pain points, and develop custom solutions at the CEO/COO/CMO level (ideally providing comprehensive and authoritative knowledge in brand/commercial services solutions demonstrated through speaking, writing, and general eminence). Industry Trends - Maintains a constant focus on industry, client and competitive trends in the life sciences industry. Applies this knowledge to both active client engagements and business/client development activities. Analytical Problem-Solving - Applies an analytical approach to solving problems and reaching logical conclusions. Gathers information from a variety of sources and quickly gains an understanding of it. Works effectively with complicated, conflicting or ambiguous information, and looks beyond the surface of issues to identify their underlying patterns and causes. Commercial Awareness - Considers flow of money and resources through an organization, and the need to get maximum value at each stage. Seeks to achieve commercial objectives, such as profitability, so the business can be as competitive and successful as possible. Innovation - Turns creative ideas into original solutions. Produces new or different approaches in current situations and enables creativity in others. Involved in generating ideas and seeing them through to implementation. Management of Others - Enables others to perform. Sets a clear direction and delegates fairly and appropriately allowing direct reports the means to achieve their goals. Looks for opportunities to develop individuals by encouraging them to take on greater responsibility and make decisions for themselves Whatever your career goals, we are here to ensure you get there! Benefits We work hard to prioritise the things that matter most to you. Visit our benefits page for information on everything from perks to well-being initiatives and career enhancement. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Join an International Leading Bank High growth team About Our Client Business Area Our Global Markets e-Trading Technology teams deliver front-office technology solutions to support e-Trading desks and clients worldwide. The Rates/FX Pricing Platform team specialises in developing software systems that provide Pricing functionality for e-Trading workflows across major global hubs in London, New York & offices in Asia The Role As Director of Rates/FX Pricing Platform , you will manage and oversee the design and development of a common pricing platform across Rates/FX , ensuring technical excellence while aligning business objectives with technology strategy . You will provide leadership and oversight for technical leads and developers , fostering innovation and driving impactful solutions across the organisation. Job Description Providing technical leadership for the design, development, and innovation of the platform, leveraging expert knowledge in front-office pricing technology. Collaborating with developers, traders, and quants to agree on business requirements and ensure effective functionality. Interpreting business requirements and facilitating technical ideation for innovative solutions. Enforcing policy and standards in the development and deployment of applications. Overseeing recruitment and the development of new team members , ensuring long-term success. Communicating delivery status and project milestones to key stakeholders . Developing relationships across technology teams to align workflows and co-deliver overall business workflows . The Successful Applicant Experience leading the design and development of high-availability, distributed platforms in the Front Office Pricing domain . Proven ability to manage and direct small teams of technical experts. Strong expertise in providing technical guidance to developers, overseeing project implementation and managing a pipeline of BAU enhancement/fixes . Technical/Development background , preferably with server-side C# development experience . Deep expertise in FX/Rates products and their application in pricing and e-Trading workflows. Strong motivation to work directly with traders and research quants . Multi-stakeholder arbitration - ability to navigate competing priorities effectively. Exceptional communication and interpersonal skills - fostering collaboration across teams. Analytical and problem-solving skills - driving forward-thinking solutions. Business-oriented approach with a clear focus on results and tangible outcomes. What's on Offer At least 26 days of holiday (plus bank holidays), with options to buy and sell additional leave. 12% non-contributory pension , life assurance, income protection, and personal accident insurance. Private medical coverage, dental cover, and subsidised gym memberships . Access to mental health resources , well-being programs, and specialised support services. Season ticket loans, green car leasing, emergency back-up care, and additional lifestyle benefits .
Jul 18, 2025
Full time
Join an International Leading Bank High growth team About Our Client Business Area Our Global Markets e-Trading Technology teams deliver front-office technology solutions to support e-Trading desks and clients worldwide. The Rates/FX Pricing Platform team specialises in developing software systems that provide Pricing functionality for e-Trading workflows across major global hubs in London, New York & offices in Asia The Role As Director of Rates/FX Pricing Platform , you will manage and oversee the design and development of a common pricing platform across Rates/FX , ensuring technical excellence while aligning business objectives with technology strategy . You will provide leadership and oversight for technical leads and developers , fostering innovation and driving impactful solutions across the organisation. Job Description Providing technical leadership for the design, development, and innovation of the platform, leveraging expert knowledge in front-office pricing technology. Collaborating with developers, traders, and quants to agree on business requirements and ensure effective functionality. Interpreting business requirements and facilitating technical ideation for innovative solutions. Enforcing policy and standards in the development and deployment of applications. Overseeing recruitment and the development of new team members , ensuring long-term success. Communicating delivery status and project milestones to key stakeholders . Developing relationships across technology teams to align workflows and co-deliver overall business workflows . The Successful Applicant Experience leading the design and development of high-availability, distributed platforms in the Front Office Pricing domain . Proven ability to manage and direct small teams of technical experts. Strong expertise in providing technical guidance to developers, overseeing project implementation and managing a pipeline of BAU enhancement/fixes . Technical/Development background , preferably with server-side C# development experience . Deep expertise in FX/Rates products and their application in pricing and e-Trading workflows. Strong motivation to work directly with traders and research quants . Multi-stakeholder arbitration - ability to navigate competing priorities effectively. Exceptional communication and interpersonal skills - fostering collaboration across teams. Analytical and problem-solving skills - driving forward-thinking solutions. Business-oriented approach with a clear focus on results and tangible outcomes. What's on Offer At least 26 days of holiday (plus bank holidays), with options to buy and sell additional leave. 12% non-contributory pension , life assurance, income protection, and personal accident insurance. Private medical coverage, dental cover, and subsidised gym memberships . Access to mental health resources , well-being programs, and specialised support services. Season ticket loans, green car leasing, emergency back-up care, and additional lifestyle benefits .
Job Description Role: Business Analyst Location: London Bridge Contract: Permanent We are News Broadcasting: Driving digital innovation, our people create award-winning national and local radio and podcasts which are must-listens for millions across the UK, Ireland and beyond. News Broadcasting is the UK's most digital broadcaster with 86% combined digital listening share, complementing its market-leading scale on visual platforms. The group contains the national brands of talkSPORT, Virgin Radio UK, Times Radio, Talk and Wireless Ireland-produced radio stations, including FM104, Cork's 96fm and Dublin's Q102. Team : You'll be joining our News Broadcasting Digital Team, specifically working with the News Broadcasting App Team. This team currently supports 4 apps-Virgin Radio, Times Radio, talkSPORT, and TalkRadio. Having recently completed a major re-platforming project, we are now focused on introducing more video content and improving the features offered through our apps. Role: As a Business Analyst, you will drive the development of our media products within an Agile team, collaborating across disciplines. Partnering with the Product Manager, you'll refine backlogs, analyse initiatives, and create clear user stories. You'll coach teams to manage requirements independently, provide feedback on delivered value, research industry best practices, and uphold high standards for Business Analyst practices. Day to day you will: Engage in business analysis activities to support the continuous improvement of our media products. Collaborate with the Product Manager to ensure backlogs are well-maintained and prioritised based on business value. Break down initiatives into epics and user stories with clear business outcomes. Coach development teams on structuring and formatting requirements, fostering self-sufficiency. Facilitate conversations around potential solutions, prioritising options based on business value. Provide feedback to stakeholders and teams on the value delivered through completed initiatives. Research best practices and share insights with the team to improve processes and outcomes. Contribute to maintaining high standards for Business Analyst practices within the organisation. What We're Looking for from You: Skilled in eliciting requirements using workshops, interviews, and shadowing, while considering business value, delivery cost, and time constraints. Proficient in sharing risks, assumptions, and constraints with development teams and stakeholders, fostering clear communication. Experienced in facilitating solution discussions and prioritising options based on business outcomes. Adept at tailoring information presentation styles to suit diverse audiences. Collaborative and motivational team player, fostering trust and empowered environments while handling challenging conversations. Familiar with Agile methodologies such as SCRUM, Kanban, and Lean, and adept at iterative product development techniques like MVP and prototyping. Committed to improving team performance by promoting Agile values and aiding iterative delivery to achieve organisational goals. Flexible in managing shifting priorities, focusing on strategy, cost of delay, and tailoring communication for continuous improvement. If you believe you have the skills and passion to succeed, even if you don't meet every requirement on the list, we encourage you to apply. We value potential just as much as experience and are eager to hear from individuals who are enthusiastic about learning and growing with us. At News UK, we know the value of working together, which is why we operate a hybrid working policy with a minimum of three days a week in the office. Being in the office allows us to collaborate, innovate, and thrive as a team in our vibrant and dynamic workspace. Some roles may require more office-based days depending on the nature of the position, so we encourage you to speak with your recruiter to learn more about what's required for your role. We are News UK : One of the leading media businesses in the UK and Ireland. Our newsbrands include The Times, The Sunday Times, The Sun, The Sun on Sunday and The TLS. Our national broadcast brands include talkSPORT, Times Radio, Talk and Virgin Radio UK, and we have market-leading local radio stations across Ireland. Our world-famous brands provide news, analysis, opinion and entertainment to almost 40 million people each month. Spanning print and pixel, audio and video, events and experiences, our multiplatform brands are home to a plurality of opinion, representing the diverse communities we serve. News UK is wholly owned by News Corp. Life at News Driven by passion, guided by principles and acting with purpose. We represent, reflect and reach the nation, telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information. To do this, we believe our employees must represent different backgrounds, perspectives and experiences. We strive to maximise and encourage every individual's potential and ensure everyone feels valued. We support this through our Diversity, Equity and Inclusion Strategy , which focuses on three main priorities - attracting talent from a wider, more representative pool, developing equity programmes to drive better representation in our leadership, and ensuring diversity and inclusivity in our workforce as well as the journalism and content we produce. We also currently have 12 employee led networks and groups that support our strategy and connect like minded employees socially. Benefits Some of our benefits include: Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks Wide range of training available, plus full LinkedIn Learning access Private medical insurance including coverage for pre-existing conditions Discounted gym memberships , free ClassPass at Home, weekly virtual yoga classes 'Bikes for Work' and 'Electric Car' scheme Up to 60% discount on Harper Collins books Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities Access to wellbeing benefits such as EAP, physio/massage and counselling A generous pension scheme with employer contributions of up to 5% 25 days holiday , plus bank holidays and up to 4 volunteering days per year We want to ensure that everyone has the opportunity to perform to their best when applying for a role. If you would like to receive any information in a different way or for us to do anything differently to support you apply for any of our roles please contact us on .
Jul 18, 2025
Full time
Job Description Role: Business Analyst Location: London Bridge Contract: Permanent We are News Broadcasting: Driving digital innovation, our people create award-winning national and local radio and podcasts which are must-listens for millions across the UK, Ireland and beyond. News Broadcasting is the UK's most digital broadcaster with 86% combined digital listening share, complementing its market-leading scale on visual platforms. The group contains the national brands of talkSPORT, Virgin Radio UK, Times Radio, Talk and Wireless Ireland-produced radio stations, including FM104, Cork's 96fm and Dublin's Q102. Team : You'll be joining our News Broadcasting Digital Team, specifically working with the News Broadcasting App Team. This team currently supports 4 apps-Virgin Radio, Times Radio, talkSPORT, and TalkRadio. Having recently completed a major re-platforming project, we are now focused on introducing more video content and improving the features offered through our apps. Role: As a Business Analyst, you will drive the development of our media products within an Agile team, collaborating across disciplines. Partnering with the Product Manager, you'll refine backlogs, analyse initiatives, and create clear user stories. You'll coach teams to manage requirements independently, provide feedback on delivered value, research industry best practices, and uphold high standards for Business Analyst practices. Day to day you will: Engage in business analysis activities to support the continuous improvement of our media products. Collaborate with the Product Manager to ensure backlogs are well-maintained and prioritised based on business value. Break down initiatives into epics and user stories with clear business outcomes. Coach development teams on structuring and formatting requirements, fostering self-sufficiency. Facilitate conversations around potential solutions, prioritising options based on business value. Provide feedback to stakeholders and teams on the value delivered through completed initiatives. Research best practices and share insights with the team to improve processes and outcomes. Contribute to maintaining high standards for Business Analyst practices within the organisation. What We're Looking for from You: Skilled in eliciting requirements using workshops, interviews, and shadowing, while considering business value, delivery cost, and time constraints. Proficient in sharing risks, assumptions, and constraints with development teams and stakeholders, fostering clear communication. Experienced in facilitating solution discussions and prioritising options based on business outcomes. Adept at tailoring information presentation styles to suit diverse audiences. Collaborative and motivational team player, fostering trust and empowered environments while handling challenging conversations. Familiar with Agile methodologies such as SCRUM, Kanban, and Lean, and adept at iterative product development techniques like MVP and prototyping. Committed to improving team performance by promoting Agile values and aiding iterative delivery to achieve organisational goals. Flexible in managing shifting priorities, focusing on strategy, cost of delay, and tailoring communication for continuous improvement. If you believe you have the skills and passion to succeed, even if you don't meet every requirement on the list, we encourage you to apply. We value potential just as much as experience and are eager to hear from individuals who are enthusiastic about learning and growing with us. At News UK, we know the value of working together, which is why we operate a hybrid working policy with a minimum of three days a week in the office. Being in the office allows us to collaborate, innovate, and thrive as a team in our vibrant and dynamic workspace. Some roles may require more office-based days depending on the nature of the position, so we encourage you to speak with your recruiter to learn more about what's required for your role. We are News UK : One of the leading media businesses in the UK and Ireland. Our newsbrands include The Times, The Sunday Times, The Sun, The Sun on Sunday and The TLS. Our national broadcast brands include talkSPORT, Times Radio, Talk and Virgin Radio UK, and we have market-leading local radio stations across Ireland. Our world-famous brands provide news, analysis, opinion and entertainment to almost 40 million people each month. Spanning print and pixel, audio and video, events and experiences, our multiplatform brands are home to a plurality of opinion, representing the diverse communities we serve. News UK is wholly owned by News Corp. Life at News Driven by passion, guided by principles and acting with purpose. We represent, reflect and reach the nation, telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information. To do this, we believe our employees must represent different backgrounds, perspectives and experiences. We strive to maximise and encourage every individual's potential and ensure everyone feels valued. We support this through our Diversity, Equity and Inclusion Strategy , which focuses on three main priorities - attracting talent from a wider, more representative pool, developing equity programmes to drive better representation in our leadership, and ensuring diversity and inclusivity in our workforce as well as the journalism and content we produce. We also currently have 12 employee led networks and groups that support our strategy and connect like minded employees socially. Benefits Some of our benefits include: Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks Wide range of training available, plus full LinkedIn Learning access Private medical insurance including coverage for pre-existing conditions Discounted gym memberships , free ClassPass at Home, weekly virtual yoga classes 'Bikes for Work' and 'Electric Car' scheme Up to 60% discount on Harper Collins books Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities Access to wellbeing benefits such as EAP, physio/massage and counselling A generous pension scheme with employer contributions of up to 5% 25 days holiday , plus bank holidays and up to 4 volunteering days per year We want to ensure that everyone has the opportunity to perform to their best when applying for a role. If you would like to receive any information in a different way or for us to do anything differently to support you apply for any of our roles please contact us on .
Moniepoint Inc. is Africa's all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019. As Nigeria's largest merchant acquirer, it powers most of the country's Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably. As a Product Design Manager, you will own the execution of our design vision, managing a small team of designers across multiple teams to prioritise initiatives, drive strategic projects, and foster a culture of excellence. Balancing leadership with hands-on design, you will ensure we deliver business-driven, user-centred solutions that elevate the user experience. This role requires strong leadership, UX/UI expertise, and cross-functional collaboration. You will work closely with product managers, engineers, and other stakeholders to remove blockers, streamline workflows, and create scalable, accessible designs that align with both user and business needs. What you'll do Lead and manage a small team of product designers, ensuring project prioritisation, team alignment, and timely execution of high-quality design work. Mentor and inspire your team, fostering a culture of feedback, learning, and innovation through regular critiques, coaching, and skill development. Manage project timelines, roadmaps, and design workflows, ensuring the team delivers high-quality work on schedule. Maintain a hands-on approach, contributing directly to key design projects while balancing leadership responsibilities. Partner with product managers, engineers, and executives to translate strategic goals into user-friendly design solutions. Advocate for user-centred design by leveraging qualitative and quantitative research, usability testing, and behavioural insights to make informed design decisions. Ensure design consistency and scalability through the use of design systems and atomic design principles. Champion accessibility (a11y) and inclusive design, ensuring our products are usable by a diverse audience. Collaborate with analytics and product teams to measure the impact of design and optimise experiences based on data. What you need to succeed A strong portfolio demonstrating your ability to lead design teams and deliver end-to-end product design solutions across platforms, backed by user research and measurable impact. Experience leading and developing design teams, fostering collaboration, mentorship, and performance-driven growth. Expertise in UX/UI principles, interaction design, and user research methodologies, with a proven track record of delivering results-driven digital products. Strong communication and stakeholder management skills, with the ability to influence cross-functional teams and advocate for design at all levels. Strategic mindset, with the ability to translate product goals into scalable, flexible, and user-centric design solutions. Experience managing design workflows, tools, and operational processes to improve team efficiency and output. Ability to thrive in a fast-paced environment, effectively balancing multiple priorities while maintaining design excellence. Experience in fintech or SaaS, with a strong understanding of financial products, compliance, security, and designing for trust. What you'll get A leadership role in shaping the future of fintech - your work will influence design strategy and impact millions of users. Opportunities for career growth - mentorship, leadership development, and the ability to scale and shape a high-performing design team. Autonomy and influence - own design decisions, drive cross-functional collaboration, and define best practices. A high-performing and collaborative team - work alongside talented designers, engineers, and product managers in a culture that values design excellence. A culture of experimentation - we encourage bold ideas, rapid iteration, and data-driven design improvements. Competitive compensation and benefits. Remote-friendly work culture with support for professional development and engagement with the design community. What to expect in the hiring process Application & portfolio review: we assess your experience, leadership impact, and UX case studies that demonstrate strategic thinking, process, and measurable outcomes. Preliminary phone call with recruiter: a brief conversation to discuss your background, leadership experience, and expectations. Interview with senior leadership: a deep dive into your leadership approach, design philosophy, and ability to drive impact. This includes a discussion on past projects and collaboration with cross-functional teams. Design leadership challenge: a scenario-based assessment to assess both strategic thinking and leadership skills while balancing UX/UI expertise. Final executive conversation: a discussion with senior leadership to assess alignment with our vision, strategic thinking, and team-building philosophy. How to apply: Submit your resume and portfolio showcasing your leadership in managing design teams, driving strategy, and delivering user-centred solutions with measurable business impact. We want to see case studies that demonstrate how you have led and developed designers, prioritised and managed projects, and fostered a high-performing team culture. Your portfolio should highlight how you have used research, data, and experimentation to inform decisions, optimise workflows, and drive success metrics. Create a Job Alert Interested in building your career at Moniepoint? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Link to your Portfolio: We want to see case studies that demonstrate how you have led and developed designers, prioritised and managed projects, and fostered a high-performing team culture. Your portfolio should highlight how you have used research, data, and experimentation to inform decisions, optimise workflows, and drive success metrics. GDPR Consent Select Please select to give us consent to process your data for recruiting purposes. Your data will be stored for 365 days before being deleted and you have the right to request its deletion at any time, as outlined in our privacy policy . Help Us Support Diversity at Moniepoint At Moniepoint, we are committed to fostering a diverse and inclusive work environment. We do not discriminate based on gender identity, orientation, or other personal characteristics. To help us track and improve our recruitment efforts and ensure we are meeting our gender inclusion goals, we kindly ask you to answer the following demographic questions. Your responses are voluntary and will not impact your application in any way. Thank you for helping us build a more inclusive team What is your gender? Select By checking this box, I consent to Moniepoint collecting, storing, and processing my responses to the demographic data surveys above.
Jul 18, 2025
Full time
Moniepoint Inc. is Africa's all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019. As Nigeria's largest merchant acquirer, it powers most of the country's Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably. As a Product Design Manager, you will own the execution of our design vision, managing a small team of designers across multiple teams to prioritise initiatives, drive strategic projects, and foster a culture of excellence. Balancing leadership with hands-on design, you will ensure we deliver business-driven, user-centred solutions that elevate the user experience. This role requires strong leadership, UX/UI expertise, and cross-functional collaboration. You will work closely with product managers, engineers, and other stakeholders to remove blockers, streamline workflows, and create scalable, accessible designs that align with both user and business needs. What you'll do Lead and manage a small team of product designers, ensuring project prioritisation, team alignment, and timely execution of high-quality design work. Mentor and inspire your team, fostering a culture of feedback, learning, and innovation through regular critiques, coaching, and skill development. Manage project timelines, roadmaps, and design workflows, ensuring the team delivers high-quality work on schedule. Maintain a hands-on approach, contributing directly to key design projects while balancing leadership responsibilities. Partner with product managers, engineers, and executives to translate strategic goals into user-friendly design solutions. Advocate for user-centred design by leveraging qualitative and quantitative research, usability testing, and behavioural insights to make informed design decisions. Ensure design consistency and scalability through the use of design systems and atomic design principles. Champion accessibility (a11y) and inclusive design, ensuring our products are usable by a diverse audience. Collaborate with analytics and product teams to measure the impact of design and optimise experiences based on data. What you need to succeed A strong portfolio demonstrating your ability to lead design teams and deliver end-to-end product design solutions across platforms, backed by user research and measurable impact. Experience leading and developing design teams, fostering collaboration, mentorship, and performance-driven growth. Expertise in UX/UI principles, interaction design, and user research methodologies, with a proven track record of delivering results-driven digital products. Strong communication and stakeholder management skills, with the ability to influence cross-functional teams and advocate for design at all levels. Strategic mindset, with the ability to translate product goals into scalable, flexible, and user-centric design solutions. Experience managing design workflows, tools, and operational processes to improve team efficiency and output. Ability to thrive in a fast-paced environment, effectively balancing multiple priorities while maintaining design excellence. Experience in fintech or SaaS, with a strong understanding of financial products, compliance, security, and designing for trust. What you'll get A leadership role in shaping the future of fintech - your work will influence design strategy and impact millions of users. Opportunities for career growth - mentorship, leadership development, and the ability to scale and shape a high-performing design team. Autonomy and influence - own design decisions, drive cross-functional collaboration, and define best practices. A high-performing and collaborative team - work alongside talented designers, engineers, and product managers in a culture that values design excellence. A culture of experimentation - we encourage bold ideas, rapid iteration, and data-driven design improvements. Competitive compensation and benefits. Remote-friendly work culture with support for professional development and engagement with the design community. What to expect in the hiring process Application & portfolio review: we assess your experience, leadership impact, and UX case studies that demonstrate strategic thinking, process, and measurable outcomes. Preliminary phone call with recruiter: a brief conversation to discuss your background, leadership experience, and expectations. Interview with senior leadership: a deep dive into your leadership approach, design philosophy, and ability to drive impact. This includes a discussion on past projects and collaboration with cross-functional teams. Design leadership challenge: a scenario-based assessment to assess both strategic thinking and leadership skills while balancing UX/UI expertise. Final executive conversation: a discussion with senior leadership to assess alignment with our vision, strategic thinking, and team-building philosophy. How to apply: Submit your resume and portfolio showcasing your leadership in managing design teams, driving strategy, and delivering user-centred solutions with measurable business impact. We want to see case studies that demonstrate how you have led and developed designers, prioritised and managed projects, and fostered a high-performing team culture. Your portfolio should highlight how you have used research, data, and experimentation to inform decisions, optimise workflows, and drive success metrics. Create a Job Alert Interested in building your career at Moniepoint? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Link to your Portfolio: We want to see case studies that demonstrate how you have led and developed designers, prioritised and managed projects, and fostered a high-performing team culture. Your portfolio should highlight how you have used research, data, and experimentation to inform decisions, optimise workflows, and drive success metrics. GDPR Consent Select Please select to give us consent to process your data for recruiting purposes. Your data will be stored for 365 days before being deleted and you have the right to request its deletion at any time, as outlined in our privacy policy . Help Us Support Diversity at Moniepoint At Moniepoint, we are committed to fostering a diverse and inclusive work environment. We do not discriminate based on gender identity, orientation, or other personal characteristics. To help us track and improve our recruitment efforts and ensure we are meeting our gender inclusion goals, we kindly ask you to answer the following demographic questions. Your responses are voluntary and will not impact your application in any way. Thank you for helping us build a more inclusive team What is your gender? Select By checking this box, I consent to Moniepoint collecting, storing, and processing my responses to the demographic data surveys above.
Locations : Boston Atlanta Canary Wharf Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a member of BCG's Global IT UX Center of Expertise (CoE), you will be working on the user experience for employees. You'll be responsible for the creation and testing of service design blueprints research, and the analysis of employee needs and sentiment. We are seeking a highly creative and experienced Service Designer to join our dynamic cross-functional team. The ideal candidate will have a passion for designing intuitive and engaging service experiences. Key Responsibilities: Service Design Development: Develop service design blueprints and guidelines to ensure consistency across services and to achieve BCG's strategic goals. Utilize journey mapping, needs and sentiment analysis, quant measurement and other tools, methods, or processes to understand and define end-to-end UX. Align with the CoE Value Measurement framework to capture and track service quality, efficiency and advocacy. User Research & Analysis: Conduct qualitative and quantitative user research to understand employee needs, behaviors, and pain points. Analyze user feedback and usage data to inform design decisions. Create meaningful and actionable insights into our employees' behaviors, needs, expectations, and pain points. Collaboration: Work collaboratively across teams, disciplines, and regions to ensure a diverse approach to problem-solving. Engage with senior leadership, showcasing UX work and evidencing the contributions your research and design work have made to the team's broader strategic initiatives. Testing & Iteration: Gather feedback to refine and improve service designs. Iterate on designs based on user feedback and analytics to enhance the user experience. Innovation & Trends: Stay updated with the latest design trends, tools, and technologies. Advocate for and implement best practices in user-centered design and Lean UX. What You'll Bring Experience: Minimum of 5 years of commercial experience in service design or UX design, preferably in a large, global enterprise. Proven experience in research and analysis to create actionable insights. Practical knowledge of iterative design methods and processes that follow a Lean UX approach. Comfortable leading UX workstreams in large global teams across multiple time zones, collaborating with a diverse set of stakeholders. Skills: Expertise in user journey mapping, needs and sentiment analysis, and other service design tools. Strong understanding of user-centered design principles and methodologies. Strong communication and presentation skills, with the ability to articulate design decisions and collaborate effectively with cross-functional teams. Personal Attributes: Innovative thinker with a passion for solving complex problems. Self-motivated with the ability to manage multiple workstreams simultaneously. Strong interpersonal skills and the ability to work effectively in a global, hybrid working environment. Outcome-driven and focused on solving user and business problems. Evangelist for UX practices with an empathetic nature to champion the voice of the customer. Pragmatic and adaptive thinker who can adjust design processes and approaches to project demands and deadlines. Ability to navigate high levels of ambiguity. Hands-on practitioner able to think conceptually and work practically. Compelling visual storyteller and communicator. Qualifications: Bachelor's degree in Product Design, Service Design, or equivalent experience. Master's degree preferred. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 18, 2025
Full time
Locations : Boston Atlanta Canary Wharf Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a member of BCG's Global IT UX Center of Expertise (CoE), you will be working on the user experience for employees. You'll be responsible for the creation and testing of service design blueprints research, and the analysis of employee needs and sentiment. We are seeking a highly creative and experienced Service Designer to join our dynamic cross-functional team. The ideal candidate will have a passion for designing intuitive and engaging service experiences. Key Responsibilities: Service Design Development: Develop service design blueprints and guidelines to ensure consistency across services and to achieve BCG's strategic goals. Utilize journey mapping, needs and sentiment analysis, quant measurement and other tools, methods, or processes to understand and define end-to-end UX. Align with the CoE Value Measurement framework to capture and track service quality, efficiency and advocacy. User Research & Analysis: Conduct qualitative and quantitative user research to understand employee needs, behaviors, and pain points. Analyze user feedback and usage data to inform design decisions. Create meaningful and actionable insights into our employees' behaviors, needs, expectations, and pain points. Collaboration: Work collaboratively across teams, disciplines, and regions to ensure a diverse approach to problem-solving. Engage with senior leadership, showcasing UX work and evidencing the contributions your research and design work have made to the team's broader strategic initiatives. Testing & Iteration: Gather feedback to refine and improve service designs. Iterate on designs based on user feedback and analytics to enhance the user experience. Innovation & Trends: Stay updated with the latest design trends, tools, and technologies. Advocate for and implement best practices in user-centered design and Lean UX. What You'll Bring Experience: Minimum of 5 years of commercial experience in service design or UX design, preferably in a large, global enterprise. Proven experience in research and analysis to create actionable insights. Practical knowledge of iterative design methods and processes that follow a Lean UX approach. Comfortable leading UX workstreams in large global teams across multiple time zones, collaborating with a diverse set of stakeholders. Skills: Expertise in user journey mapping, needs and sentiment analysis, and other service design tools. Strong understanding of user-centered design principles and methodologies. Strong communication and presentation skills, with the ability to articulate design decisions and collaborate effectively with cross-functional teams. Personal Attributes: Innovative thinker with a passion for solving complex problems. Self-motivated with the ability to manage multiple workstreams simultaneously. Strong interpersonal skills and the ability to work effectively in a global, hybrid working environment. Outcome-driven and focused on solving user and business problems. Evangelist for UX practices with an empathetic nature to champion the voice of the customer. Pragmatic and adaptive thinker who can adjust design processes and approaches to project demands and deadlines. Ability to navigate high levels of ambiguity. Hands-on practitioner able to think conceptually and work practically. Compelling visual storyteller and communicator. Qualifications: Bachelor's degree in Product Design, Service Design, or equivalent experience. Master's degree preferred. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Moniepoint Inc. is Africa's all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019. As Nigeria's largest merchant acquirer, it powers most of the country's Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably. As a Product Design Lead, you will own the execution of our design vision, managing a small team of designers across multiple teams to prioritise initiatives, drive strategic projects, and foster a culture of excellence. Balancing leadership with hands-on design, you will ensure we deliver business-driven, user-centred solutions that elevate the user experience. This role requires strong leadership, UX/UI expertise, and cross-functional collaboration. You will work closely with product managers, engineers, and other stakeholders to remove blockers, streamline workflows, and create scalable, accessible designs that align with both user and business needs. What you'll do Lead and manage a small team of product designers, ensuring project prioritisation, team alignment, and timely execution of high-quality design work. Mentor and inspire your team, fostering a culture of feedback, learning, and innovation through regular critiques, coaching, and skill development. Manage project timelines, roadmaps, and design workflows, ensuring the team delivers high-quality work on schedule. Maintain a hands-on approach, contributing directly to key design projects while balancing leadership responsibilities. Partner with product managers, engineers, and executives to translate strategic goals into user-friendly design solutions. Advocate for user-centred design by leveraging qualitative and quantitative research, usability testing, and behavioural insights to make informed design decisions. Ensure design consistency and scalability through the use of design systems and atomic design principles. Champion accessibility (a11y) and inclusive design, ensuring our products are usable by a diverse audience. Collaborate with analytics and product teams to measure the impact of design and optimise experiences based on data. What you need to succeed A strong portfolio demonstrating your ability to lead design teams and deliver end-to-end product design solutions across platforms, backed by user research and measurable impact. Experience leading and developing design teams, fostering collaboration, mentorship, and performance-driven growth. Expertise in UX/UI principles, interaction design, and user research methodologies, with a proven track record of delivering results-driven digital products. Strong communication and stakeholder management skills, with the ability to influence cross-functional teams and advocate for design at all levels. Strategic mindset, with the ability to translate product goals into scalable, flexible, and user-centric design solutions. Experience managing design workflows, tools, and operational processes to improve team efficiency and output. Ability to thrive in a fast-paced environment, effectively balancing multiple priorities while maintaining design excellence. Experience in fintech or SaaS, with a strong understanding of financial products, compliance, security, and designing for trust. What you'll get A leadership role in shaping the future of fintech - your work will influence design strategy and impact millions of users. Opportunities for career growth - mentorship, leadership development, and the ability to scale and shape a high-performing design team. Autonomy and influence - own design decisions, drive cross-functional collaboration, and define best practices. A high-performing and collaborative team - work alongside talented designers, engineers, and product managers in a culture that values design excellence. A culture of experimentation - we encourage bold ideas, rapid iteration, and data-driven design improvements. Competitive compensation and benefits. Remote-friendly work culture with support for professional development and engagement with the design community. What to expect in the hiring process Application & portfolio review: we assess your experience, leadership impact, and UX case studies that demonstrate strategic thinking, process, and measurable outcomes. Preliminary phone call with recruiter: a brief conversation to discuss your background, leadership experience, and expectations. Interview with senior leadership: a deep dive into your leadership approach, design philosophy, and ability to drive impact. This includes a discussion on past projects and collaboration with cross-functional teams. Design leadership challenge: a scenario-based assessment to assess both strategic thinking and leadership skills while balancing UX/UI expertise. Final executive conversation: a discussion with senior leadership to assess alignment with our vision, strategic thinking, and team-building philosophy. How to apply: Submit your resume and portfolio showcasing your leadership in managing design teams, driving strategy, and delivering user-centred solutions with measurable business impact. We want to see case studies that demonstrate how you have led and developed designers, prioritised and managed projects, and fostered a high-performing team culture. Your portfolio should highlight how you have used research, data, and experimentation to inform decisions, optimise workflows, and drive success metrics. Create a Job Alert Interested in building your career at Moniepoint? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Link to your Portfolio: We want to see case studies that demonstrate how you have led and developed designers, prioritised and managed projects, and fostered a high-performing team culture. Your portfolio should highlight how you have used research, data, and experimentation to inform decisions, optimise workflows, and drive success metrics. GDPR Consent Select Please select to give us consent to process your data for recruiting purposes. Your data will be stored for 365 days before being deleted and you have the right to request its deletion at any time, as outlined in our privacy policy . Help Us Support Diversity at Moniepoint At Moniepoint, we are committed to fostering a diverse and inclusive work environment. We do not discriminate based on gender identity, orientation, or other personal characteristics. To help us track and improve our recruitment efforts and ensure we are meeting our gender inclusion goals, we kindly ask you to answer the following demographic questions. Your responses are voluntary and will not impact your application in any way. Thank you for helping us build a more inclusive team
Jul 18, 2025
Full time
Moniepoint Inc. is Africa's all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019. As Nigeria's largest merchant acquirer, it powers most of the country's Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably. As a Product Design Lead, you will own the execution of our design vision, managing a small team of designers across multiple teams to prioritise initiatives, drive strategic projects, and foster a culture of excellence. Balancing leadership with hands-on design, you will ensure we deliver business-driven, user-centred solutions that elevate the user experience. This role requires strong leadership, UX/UI expertise, and cross-functional collaboration. You will work closely with product managers, engineers, and other stakeholders to remove blockers, streamline workflows, and create scalable, accessible designs that align with both user and business needs. What you'll do Lead and manage a small team of product designers, ensuring project prioritisation, team alignment, and timely execution of high-quality design work. Mentor and inspire your team, fostering a culture of feedback, learning, and innovation through regular critiques, coaching, and skill development. Manage project timelines, roadmaps, and design workflows, ensuring the team delivers high-quality work on schedule. Maintain a hands-on approach, contributing directly to key design projects while balancing leadership responsibilities. Partner with product managers, engineers, and executives to translate strategic goals into user-friendly design solutions. Advocate for user-centred design by leveraging qualitative and quantitative research, usability testing, and behavioural insights to make informed design decisions. Ensure design consistency and scalability through the use of design systems and atomic design principles. Champion accessibility (a11y) and inclusive design, ensuring our products are usable by a diverse audience. Collaborate with analytics and product teams to measure the impact of design and optimise experiences based on data. What you need to succeed A strong portfolio demonstrating your ability to lead design teams and deliver end-to-end product design solutions across platforms, backed by user research and measurable impact. Experience leading and developing design teams, fostering collaboration, mentorship, and performance-driven growth. Expertise in UX/UI principles, interaction design, and user research methodologies, with a proven track record of delivering results-driven digital products. Strong communication and stakeholder management skills, with the ability to influence cross-functional teams and advocate for design at all levels. Strategic mindset, with the ability to translate product goals into scalable, flexible, and user-centric design solutions. Experience managing design workflows, tools, and operational processes to improve team efficiency and output. Ability to thrive in a fast-paced environment, effectively balancing multiple priorities while maintaining design excellence. Experience in fintech or SaaS, with a strong understanding of financial products, compliance, security, and designing for trust. What you'll get A leadership role in shaping the future of fintech - your work will influence design strategy and impact millions of users. Opportunities for career growth - mentorship, leadership development, and the ability to scale and shape a high-performing design team. Autonomy and influence - own design decisions, drive cross-functional collaboration, and define best practices. A high-performing and collaborative team - work alongside talented designers, engineers, and product managers in a culture that values design excellence. A culture of experimentation - we encourage bold ideas, rapid iteration, and data-driven design improvements. Competitive compensation and benefits. Remote-friendly work culture with support for professional development and engagement with the design community. What to expect in the hiring process Application & portfolio review: we assess your experience, leadership impact, and UX case studies that demonstrate strategic thinking, process, and measurable outcomes. Preliminary phone call with recruiter: a brief conversation to discuss your background, leadership experience, and expectations. Interview with senior leadership: a deep dive into your leadership approach, design philosophy, and ability to drive impact. This includes a discussion on past projects and collaboration with cross-functional teams. Design leadership challenge: a scenario-based assessment to assess both strategic thinking and leadership skills while balancing UX/UI expertise. Final executive conversation: a discussion with senior leadership to assess alignment with our vision, strategic thinking, and team-building philosophy. How to apply: Submit your resume and portfolio showcasing your leadership in managing design teams, driving strategy, and delivering user-centred solutions with measurable business impact. We want to see case studies that demonstrate how you have led and developed designers, prioritised and managed projects, and fostered a high-performing team culture. Your portfolio should highlight how you have used research, data, and experimentation to inform decisions, optimise workflows, and drive success metrics. Create a Job Alert Interested in building your career at Moniepoint? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Link to your Portfolio: We want to see case studies that demonstrate how you have led and developed designers, prioritised and managed projects, and fostered a high-performing team culture. Your portfolio should highlight how you have used research, data, and experimentation to inform decisions, optimise workflows, and drive success metrics. GDPR Consent Select Please select to give us consent to process your data for recruiting purposes. Your data will be stored for 365 days before being deleted and you have the right to request its deletion at any time, as outlined in our privacy policy . Help Us Support Diversity at Moniepoint At Moniepoint, we are committed to fostering a diverse and inclusive work environment. We do not discriminate based on gender identity, orientation, or other personal characteristics. To help us track and improve our recruitment efforts and ensure we are meeting our gender inclusion goals, we kindly ask you to answer the following demographic questions. Your responses are voluntary and will not impact your application in any way. Thank you for helping us build a more inclusive team
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jul 18, 2025
Full time
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jul 18, 2025
Full time
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
About Lorikeet Lorikeet is the most powerful customer support AI for complex businesses like fintechs, healthtechs, marketplaces and delivery services. We're doing this by building ground up from the premise that most support responses should be automated with transparent, customizable AI, and that support teams should spend their time managing automation and engaging with complex cases, not grinding through high volumes of simple tickets. Once teams are freed from reactive support, we want to help them tackle what's next: providing personalized concierge services to their customers. To deliver this combination of powerful AI systems and well designed tooling we're leveraging Jamie's experience as an early member of Google's generative AI team and Steve's experience building for operational teams at Stripe, as well as the experience of our team who've joined us from places like Stripe, Canva, Atlassian, Dropbox and Dovetail. We are growing fast, have paying customers, real revenue, an exciting roadmap and a strong sales pipeline. We're well funded by leading VCs and angel investors, including Blackbird, Square Peg, Claire Hughes Johnson (ex Stripe COO), Cristina Cordova (Linear COO), Bob Van Winden (Stripe Head of Support), and Cos Nicolaescu (Brex CTO). Our global customers include: The largest telehealth company in Australia, The largest bank for teens in the US, One of the largest NFT marketplaces by trading volume One of the largest Web3 gaming companies and a handful of other enterprise customers with over 1 million support tickets a year. What's unique about this opportunity? Warm, mature, in-person, in-office flexible culture. Low ego, high trust team. No tolerance for 'talented jerks'. We value working together in office as the default in our (quite nice!) Surry Hills office. Folks on the team have young families, so we embrace a) working efficiently, and b) working flexible hours to fit in life priorities outside of work. We're committed to building a diverse team and really encourage folks from underrepresented backgrounds to reach out - we value user obsession and eagerness to learn over traditional credentials. High pay, high expectations, high performance. We're building a small, great team. We aim to match unicorn / scale up pay at base salary and offer a potentially life-changing equity stake in the business. Our team get the same monthly updates we send to our investors because they're investors and owners too. On the technical cutting edge. With our users we're defining what an AI-first SaaS product looks like. No one has figured out what the UI/UX, capabilites and data models of an AI first company are - it's white space for us to invent. The AI agent problems we're solving are beyond the cutting edge at the biggest research labs. We're building on a modern tech stack, with Typescript, React/Remix, PrismaORM, NestJS and some Python sprinkled in. Knowledge of that stack is nice, but we know good engineers will pick up new languages. No nonsense recruitment process. The process is: 1) informal chats with Steve and Jamie to hear our pitch and understand your interests and goals, 2) a two day paid work trial where you come in and ship with us. There's no better way for each of us to figure out if we like working together than to work together! About the role and you This is a unique role that will have an immediate impact on Lorikeet's growth by directly addressing one of our customers' biggest opportunities to-date: getting Lorikeet trained up and deployed as fast as possible! As a Solutions Engineer at Lorikeet, you'll be the bridge between Lorikeet's technology and our clients' success. You'll work directly with customers to understand their needs, implement AI solutions, and ensure they get maximum value from Lorikeet. You'll serve as an AI expert for our customers, integration expert, and problem solver, forging strong relationships and great outcomes for their customers. This is a unique opportunity to take a technical background or mindset and a curiosity about AI and turn it into a high impact career. Over time, you're going to break new ground with our customers and help them enable mind-blowing experiences for their end users. The sky is the limit for what you'll be able to help our customers do, and for the right candidate, that's the most exciting part. The right candidate Candidly, this role is perfect for someone who is (1) deeply interested in AI, (2) is excited to build technical skills relevant to AI, and (3) is energized by operating at the nexus of the technical implementation of AI and ensuring customer success. We need someone who is technically-minded and excited to dive into the technical aspects of AI, loves building, learning, and tinkering, and most importantly, is hyper-focused on customer impact. As an early team member, you'll have the agency to identify what needs to be done and take initiative to make it happen. You'll have the opportunity to shape not just individual client implementations, but also our overall approach to customer deployment and success. What you'll do Be an AI expert and evangelist for Lorikeet's customer base Lead AI implementation projects from kickoff to successful deployment Understand client workflows and configure Lorikeet's AI tools to meet their specific needs Understand customer workflows and configure Lorikeet's AI tools to meet their specific needs Understand customers' businesses and recommend innovative AI solutions beyond typical customer support to achieve their business goals Work with our product team to represent customer needs, provide feedback, and inform both our short-term and long-term product strategy Guide customers through technical implementation while building strong relationships Solve complex integration challenges creatively and efficiently You might be a fit if you Have 4+ years of client-facing experience in technical implementation, management consulting, or similar roles Have a technical background, training or mindset. This may be a CS or engineering major, experience in math or stats, or a track record of learning and using technical skills (e.g. building with no or low code tools, doing data analysis, etc.). Previous software engineering experience is not required, but is very useful. Are a strong project leader with a track record of independently leading complex technical solutions (e.g. you are organized, reliable, and extremely high-agency) Have experience building & managing stakeholder relationships (e.g. you're very comfortable working with external clients) Possess strong communication skills (e.g. you can effectively listen on all levels, and have the ability to explain technical concepts to non-technical stakeholders) Have a solution-oriented mindset (e.g. you love to think creatively to solve problems and "hack" systems to do unexpected things) Are excited about AI, knowledgeable and already tinkers with it (e.g. you're a ChatGPT power user, or build AI projects in your spare time) If you don't quite match this and are from and under-represented background we strongly encourage you to reach out. We know first hand that diverse teams are higher performing and are proud that our team reflects a broad spectrum of identities and lived experiences.
Jul 18, 2025
Full time
About Lorikeet Lorikeet is the most powerful customer support AI for complex businesses like fintechs, healthtechs, marketplaces and delivery services. We're doing this by building ground up from the premise that most support responses should be automated with transparent, customizable AI, and that support teams should spend their time managing automation and engaging with complex cases, not grinding through high volumes of simple tickets. Once teams are freed from reactive support, we want to help them tackle what's next: providing personalized concierge services to their customers. To deliver this combination of powerful AI systems and well designed tooling we're leveraging Jamie's experience as an early member of Google's generative AI team and Steve's experience building for operational teams at Stripe, as well as the experience of our team who've joined us from places like Stripe, Canva, Atlassian, Dropbox and Dovetail. We are growing fast, have paying customers, real revenue, an exciting roadmap and a strong sales pipeline. We're well funded by leading VCs and angel investors, including Blackbird, Square Peg, Claire Hughes Johnson (ex Stripe COO), Cristina Cordova (Linear COO), Bob Van Winden (Stripe Head of Support), and Cos Nicolaescu (Brex CTO). Our global customers include: The largest telehealth company in Australia, The largest bank for teens in the US, One of the largest NFT marketplaces by trading volume One of the largest Web3 gaming companies and a handful of other enterprise customers with over 1 million support tickets a year. What's unique about this opportunity? Warm, mature, in-person, in-office flexible culture. Low ego, high trust team. No tolerance for 'talented jerks'. We value working together in office as the default in our (quite nice!) Surry Hills office. Folks on the team have young families, so we embrace a) working efficiently, and b) working flexible hours to fit in life priorities outside of work. We're committed to building a diverse team and really encourage folks from underrepresented backgrounds to reach out - we value user obsession and eagerness to learn over traditional credentials. High pay, high expectations, high performance. We're building a small, great team. We aim to match unicorn / scale up pay at base salary and offer a potentially life-changing equity stake in the business. Our team get the same monthly updates we send to our investors because they're investors and owners too. On the technical cutting edge. With our users we're defining what an AI-first SaaS product looks like. No one has figured out what the UI/UX, capabilites and data models of an AI first company are - it's white space for us to invent. The AI agent problems we're solving are beyond the cutting edge at the biggest research labs. We're building on a modern tech stack, with Typescript, React/Remix, PrismaORM, NestJS and some Python sprinkled in. Knowledge of that stack is nice, but we know good engineers will pick up new languages. No nonsense recruitment process. The process is: 1) informal chats with Steve and Jamie to hear our pitch and understand your interests and goals, 2) a two day paid work trial where you come in and ship with us. There's no better way for each of us to figure out if we like working together than to work together! About the role and you This is a unique role that will have an immediate impact on Lorikeet's growth by directly addressing one of our customers' biggest opportunities to-date: getting Lorikeet trained up and deployed as fast as possible! As a Solutions Engineer at Lorikeet, you'll be the bridge between Lorikeet's technology and our clients' success. You'll work directly with customers to understand their needs, implement AI solutions, and ensure they get maximum value from Lorikeet. You'll serve as an AI expert for our customers, integration expert, and problem solver, forging strong relationships and great outcomes for their customers. This is a unique opportunity to take a technical background or mindset and a curiosity about AI and turn it into a high impact career. Over time, you're going to break new ground with our customers and help them enable mind-blowing experiences for their end users. The sky is the limit for what you'll be able to help our customers do, and for the right candidate, that's the most exciting part. The right candidate Candidly, this role is perfect for someone who is (1) deeply interested in AI, (2) is excited to build technical skills relevant to AI, and (3) is energized by operating at the nexus of the technical implementation of AI and ensuring customer success. We need someone who is technically-minded and excited to dive into the technical aspects of AI, loves building, learning, and tinkering, and most importantly, is hyper-focused on customer impact. As an early team member, you'll have the agency to identify what needs to be done and take initiative to make it happen. You'll have the opportunity to shape not just individual client implementations, but also our overall approach to customer deployment and success. What you'll do Be an AI expert and evangelist for Lorikeet's customer base Lead AI implementation projects from kickoff to successful deployment Understand client workflows and configure Lorikeet's AI tools to meet their specific needs Understand customer workflows and configure Lorikeet's AI tools to meet their specific needs Understand customers' businesses and recommend innovative AI solutions beyond typical customer support to achieve their business goals Work with our product team to represent customer needs, provide feedback, and inform both our short-term and long-term product strategy Guide customers through technical implementation while building strong relationships Solve complex integration challenges creatively and efficiently You might be a fit if you Have 4+ years of client-facing experience in technical implementation, management consulting, or similar roles Have a technical background, training or mindset. This may be a CS or engineering major, experience in math or stats, or a track record of learning and using technical skills (e.g. building with no or low code tools, doing data analysis, etc.). Previous software engineering experience is not required, but is very useful. Are a strong project leader with a track record of independently leading complex technical solutions (e.g. you are organized, reliable, and extremely high-agency) Have experience building & managing stakeholder relationships (e.g. you're very comfortable working with external clients) Possess strong communication skills (e.g. you can effectively listen on all levels, and have the ability to explain technical concepts to non-technical stakeholders) Have a solution-oriented mindset (e.g. you love to think creatively to solve problems and "hack" systems to do unexpected things) Are excited about AI, knowledgeable and already tinkers with it (e.g. you're a ChatGPT power user, or build AI projects in your spare time) If you don't quite match this and are from and under-represented background we strongly encourage you to reach out. We know first hand that diverse teams are higher performing and are proud that our team reflects a broad spectrum of identities and lived experiences.
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jul 18, 2025
Full time
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Barclays Bank Plc
Great Houghton, Northamptonshire
. Join us a Solution Designer to support the ongoing efforts to virtualise the banks infrastructure in a controlled, quality orientated and repeatable manner. The Solution Designer sits within The Service Delivery Team, based in the Radbroke, UK, and Whippany. They are accountable for managing infrastructure demand and optimisation on an ongoing basis, in addition to providing specialised support in various GTIS technologies split across both private and public cloud. You will be supporting the migration of applications to next generation virtualised platforms. You will work with stakeholders and application teams to understand functional/ non functional requirements, develop repeatable patterns and innovative approaches to migrations and feedback into engineering teams with requests for enhancement to ensure the platforms are able to support the widest number of use cases. To be successful as a Solution Designer, you should have experience with Essential Skills Experienced in VMware Cloud Foundation (VCF) products; SDDC, VMware VCenter and ESX 6.x, 7.x, VRA, VRO, vROPs and other. Capacity to troubleshoot technical issues. Strong documentation skills using confluence and other information repositories. Some other highly valued skills may include Desirable Skills Good understanding of network technologies, including VMware NSX-V & NSX-T Certification of VMware 6.5 Data Center Virtualization (VCP6.5-DCV) or equivalent preferred Certification of VMware- Network Virtualization (VCP6-NV) a big plus Containerisation (OpenShift, Kubevirt, Harvester) You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills Location is Knutsford Purpose of the role To design, develop, and implement solutions to complex business problems, collaborating with stakeholders to understand their needs and requirements, and design and implement solutions that meet those needs and create solutions that balance technology risks against business delivery, driving consistency. Accountabilities Design and development of solutions as products that can evolve, meeting business requirements that align with modern software engineering practices and automated delivery tooling. This includes identification and implementation of the technologies and platforms. Targeted design activities that apply an appropriate workload placement strategy and maximise the benefit of cloud capabilities such as elasticity, serverless, containerisation etc. Best practice designs incorporating security principles (such as defence in depth and reduction of blast radius) that meet the Bank's resiliency expectations. Solutions that appropriately balance risks and controls to deliver the agreed business and technology value. Adoption of standardised solutions where they fit. If no standard solutions fit, feed into their ongoing evolution where appropriate. Fault finding and performance issues support to operational support teams, leveraging available tooling. Solution design impact assessment in terms of risk, capacity and cost impact, inc. estimation of project change and ongoing run costs. Development of the requisite architecture inputs required to comply with the banks governance processes, including design artefacts required for architecture, privacy, security and records management governance processes. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jul 18, 2025
Full time
. Join us a Solution Designer to support the ongoing efforts to virtualise the banks infrastructure in a controlled, quality orientated and repeatable manner. The Solution Designer sits within The Service Delivery Team, based in the Radbroke, UK, and Whippany. They are accountable for managing infrastructure demand and optimisation on an ongoing basis, in addition to providing specialised support in various GTIS technologies split across both private and public cloud. You will be supporting the migration of applications to next generation virtualised platforms. You will work with stakeholders and application teams to understand functional/ non functional requirements, develop repeatable patterns and innovative approaches to migrations and feedback into engineering teams with requests for enhancement to ensure the platforms are able to support the widest number of use cases. To be successful as a Solution Designer, you should have experience with Essential Skills Experienced in VMware Cloud Foundation (VCF) products; SDDC, VMware VCenter and ESX 6.x, 7.x, VRA, VRO, vROPs and other. Capacity to troubleshoot technical issues. Strong documentation skills using confluence and other information repositories. Some other highly valued skills may include Desirable Skills Good understanding of network technologies, including VMware NSX-V & NSX-T Certification of VMware 6.5 Data Center Virtualization (VCP6.5-DCV) or equivalent preferred Certification of VMware- Network Virtualization (VCP6-NV) a big plus Containerisation (OpenShift, Kubevirt, Harvester) You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills Location is Knutsford Purpose of the role To design, develop, and implement solutions to complex business problems, collaborating with stakeholders to understand their needs and requirements, and design and implement solutions that meet those needs and create solutions that balance technology risks against business delivery, driving consistency. Accountabilities Design and development of solutions as products that can evolve, meeting business requirements that align with modern software engineering practices and automated delivery tooling. This includes identification and implementation of the technologies and platforms. Targeted design activities that apply an appropriate workload placement strategy and maximise the benefit of cloud capabilities such as elasticity, serverless, containerisation etc. Best practice designs incorporating security principles (such as defence in depth and reduction of blast radius) that meet the Bank's resiliency expectations. Solutions that appropriately balance risks and controls to deliver the agreed business and technology value. Adoption of standardised solutions where they fit. If no standard solutions fit, feed into their ongoing evolution where appropriate. Fault finding and performance issues support to operational support teams, leveraging available tooling. Solution design impact assessment in terms of risk, capacity and cost impact, inc. estimation of project change and ongoing run costs. Development of the requisite architecture inputs required to comply with the banks governance processes, including design artefacts required for architecture, privacy, security and records management governance processes. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Staff Product Manager (Credit & Lending) London New Staff Product Manager (Credit & Lending) London Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we've grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You'll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry. Staff Product Manager (Credit & Lending) London Office - Hybrid: 4 days in the office, 1 day working from home What we offer: Competitive salary and benefits package. Discretionary bonus based on performance. Continued personal development through training and certification. We are open-source friendly, following open-source principles in our internal projects and encouraging contributions to external projects. Responsibilities: Lead Product Strategy: Define and champion a compelling 6-18 month product vision and strategy for our Lending domain, inspiring the team and driving its execution. This includes independently developing and managing the product roadmap. Drive Product Development: Own the full product lifecycle for new Lending initiatives, from ideation and development through to launch and ongoing optimization. Continuously identify and implement improvements to existing features and processes. Fuel Growth & Innovation: Identify and capitalize on revenue growth opportunities within the Lending space. Translate complex challenges and market uncertainties into actionable product strategies. Proactively research and integrate emerging market trends and competitive dynamics into the product roadmap. Data-Driven Decision Making: Define, track, and analyze KPIs for Lending product initiatives. Use data insights to inform decisions and drive continuous improvement. Communicate product performance against KPIs to key stakeholders. Stakeholder Collaboration: Develop a deep understanding of internal and external stakeholder needs and behaviors. Collaborate effectively with Technology and other teams to define requirements, epics, and user stories, ensuring alignment and successful product outcomes. Market & Regulatory Awareness: Maintain expert-level knowledge of market, industry, and regulatory trends in Lending and Fintech, using this knowledge to inform product decisions and ensure compliance. About you: Team Leadership: Proven experience managing and mentoring large product & Technology teams, ideally in a fast-paced, high-growth environment. Lending Product Experience: Broad knowledge of risk management principles and with hands-on experience building products and/or features in business lending or working capital environments. Technical Proficiency: Demonstrated experience working on complex technical products, such as platforms, distributed systems, data science/machine learning applications, computer vision, embedded systems, robotics, or similar technologies. Communication: Exceptional communication skills, both written and verbal, with the ability to clearly articulate complex technical concepts to technical and non-technical audiences. Proactive & Hands-On: A strong bias for action and a demonstrated ability to bootstrap major projects. Comfortable taking a hands-on approach and "rolling up your sleeves" when necessary. Product Lifecycle Expertise: Experience successfully developing and launching products from concept to market. Data-Driven & Customer-Centric: A strong data-driven mindset, using data analysis to inform product decisions and prioritization. A deep understanding of customer needs and the ability to incorporate customer feedback into the product development process. About Us Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family. Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies. None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector. At Ebury, we're committed to building a workplace where everyone feels valued, supported, and empowered to thrive. We're proud to have active employee networks and ESG initiatives that reflect our inclusive culture, including our Women's Network , LGBTQIA+ Network , and Veterans Network . These communities provide spaces for connection, mentorship, advocacy, and collaboration across our global teams. We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future. Please submit your application on the careers website directly, uploading your CV / resume in English. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Why are you a good fit for this position? Collaboration within our tech hubs is important to us, can you work 4 days from the office and 1 day per week from home? Select Would you require sponsorship to work in your chosen location, now or anytime in the future? Please let us know if you require any special adjustments for this interview Please let us know below: What is your expected salary? By checking this box, I agree to allow Ebury to retain my data for future opportunities for employment for up to 365 days after the conclusion of consideration of my current application for employment.
Jul 17, 2025
Full time
Staff Product Manager (Credit & Lending) London New Staff Product Manager (Credit & Lending) London Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we've grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You'll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry. Staff Product Manager (Credit & Lending) London Office - Hybrid: 4 days in the office, 1 day working from home What we offer: Competitive salary and benefits package. Discretionary bonus based on performance. Continued personal development through training and certification. We are open-source friendly, following open-source principles in our internal projects and encouraging contributions to external projects. Responsibilities: Lead Product Strategy: Define and champion a compelling 6-18 month product vision and strategy for our Lending domain, inspiring the team and driving its execution. This includes independently developing and managing the product roadmap. Drive Product Development: Own the full product lifecycle for new Lending initiatives, from ideation and development through to launch and ongoing optimization. Continuously identify and implement improvements to existing features and processes. Fuel Growth & Innovation: Identify and capitalize on revenue growth opportunities within the Lending space. Translate complex challenges and market uncertainties into actionable product strategies. Proactively research and integrate emerging market trends and competitive dynamics into the product roadmap. Data-Driven Decision Making: Define, track, and analyze KPIs for Lending product initiatives. Use data insights to inform decisions and drive continuous improvement. Communicate product performance against KPIs to key stakeholders. Stakeholder Collaboration: Develop a deep understanding of internal and external stakeholder needs and behaviors. Collaborate effectively with Technology and other teams to define requirements, epics, and user stories, ensuring alignment and successful product outcomes. Market & Regulatory Awareness: Maintain expert-level knowledge of market, industry, and regulatory trends in Lending and Fintech, using this knowledge to inform product decisions and ensure compliance. About you: Team Leadership: Proven experience managing and mentoring large product & Technology teams, ideally in a fast-paced, high-growth environment. Lending Product Experience: Broad knowledge of risk management principles and with hands-on experience building products and/or features in business lending or working capital environments. Technical Proficiency: Demonstrated experience working on complex technical products, such as platforms, distributed systems, data science/machine learning applications, computer vision, embedded systems, robotics, or similar technologies. Communication: Exceptional communication skills, both written and verbal, with the ability to clearly articulate complex technical concepts to technical and non-technical audiences. Proactive & Hands-On: A strong bias for action and a demonstrated ability to bootstrap major projects. Comfortable taking a hands-on approach and "rolling up your sleeves" when necessary. Product Lifecycle Expertise: Experience successfully developing and launching products from concept to market. Data-Driven & Customer-Centric: A strong data-driven mindset, using data analysis to inform product decisions and prioritization. A deep understanding of customer needs and the ability to incorporate customer feedback into the product development process. About Us Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family. Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies. None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector. At Ebury, we're committed to building a workplace where everyone feels valued, supported, and empowered to thrive. We're proud to have active employee networks and ESG initiatives that reflect our inclusive culture, including our Women's Network , LGBTQIA+ Network , and Veterans Network . These communities provide spaces for connection, mentorship, advocacy, and collaboration across our global teams. We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future. Please submit your application on the careers website directly, uploading your CV / resume in English. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Why are you a good fit for this position? Collaboration within our tech hubs is important to us, can you work 4 days from the office and 1 day per week from home? Select Would you require sponsorship to work in your chosen location, now or anytime in the future? Please let us know if you require any special adjustments for this interview Please let us know below: What is your expected salary? By checking this box, I agree to allow Ebury to retain my data for future opportunities for employment for up to 365 days after the conclusion of consideration of my current application for employment.
Azure Expert MSP Ergo are seeking a Microsoft 365 Consultant for an exciting role with our Modern Workplace team. The successful Microsoft 365 Consultant will be based in our Belfast office and responsible for the architecture and implementation of cloud-based solutions to some of Ireland's most well-known public and private sector companies. You will work on a Microsoft MVP-led team in a company awarded Microsoft Country Partner of the Year FIVE times and current MS Modern Workplace Partner of the Year 2023. Candidates should be Microsoft Certified with extensive experience implementing Office 365 projects in enterprise environments . We value our staff and offer the following Pension Health insurance Educational Assistance / incentives Flexible work options Experience with best-in-class technology Wellness program What will you do? Consultant-level customer engagements on Office 365/Cloud architectures and strategy. Contribute to running our Modern Workplace practice and develop our Office 365 capability. Own delivery responsibilities for client engagements, including but not limited to Office 365 Migrations and transformations, application migration/modernization, security & identity assessments and networking assessments and design. Deliver technical leadership and architecture on our engagements and provide feedback around the evolution of the solution. You provide Office 365 focused sales support, including estimating, high-level solution development, cloud strategy, and workshop delivery. You shape end-to-end solutions and solution architectures for Office 365, including estimation, solution planning and collaborating with the appropriate teams to create the optimal client outcome. Provide technical training to customers technical resources. Conduct technical research on system upgrades to determine feasibility, cost, time required and compatibility. Deliver best in class, Microsoft focused, modern solutions to a wide variety of industries What experience in M365 do I need? Office 365 tenant to tenant migrations Exchange Online Design & Security Exchange On-Premises / Exchange Hybrid / Active Directory configuration and design Microsoft Teams Calling Architecture Experience with the Office 365 security stack Experience with both Microsoft and Third-Party migration toolsets
Jul 17, 2025
Full time
Azure Expert MSP Ergo are seeking a Microsoft 365 Consultant for an exciting role with our Modern Workplace team. The successful Microsoft 365 Consultant will be based in our Belfast office and responsible for the architecture and implementation of cloud-based solutions to some of Ireland's most well-known public and private sector companies. You will work on a Microsoft MVP-led team in a company awarded Microsoft Country Partner of the Year FIVE times and current MS Modern Workplace Partner of the Year 2023. Candidates should be Microsoft Certified with extensive experience implementing Office 365 projects in enterprise environments . We value our staff and offer the following Pension Health insurance Educational Assistance / incentives Flexible work options Experience with best-in-class technology Wellness program What will you do? Consultant-level customer engagements on Office 365/Cloud architectures and strategy. Contribute to running our Modern Workplace practice and develop our Office 365 capability. Own delivery responsibilities for client engagements, including but not limited to Office 365 Migrations and transformations, application migration/modernization, security & identity assessments and networking assessments and design. Deliver technical leadership and architecture on our engagements and provide feedback around the evolution of the solution. You provide Office 365 focused sales support, including estimating, high-level solution development, cloud strategy, and workshop delivery. You shape end-to-end solutions and solution architectures for Office 365, including estimation, solution planning and collaborating with the appropriate teams to create the optimal client outcome. Provide technical training to customers technical resources. Conduct technical research on system upgrades to determine feasibility, cost, time required and compatibility. Deliver best in class, Microsoft focused, modern solutions to a wide variety of industries What experience in M365 do I need? Office 365 tenant to tenant migrations Exchange Online Design & Security Exchange On-Premises / Exchange Hybrid / Active Directory configuration and design Microsoft Teams Calling Architecture Experience with the Office 365 security stack Experience with both Microsoft and Third-Party migration toolsets
Job Title: Manager Packaging Design - Oral Smokeless Contract: One year Location: Central London (Hybrid) The position: At PMI, we've chosen to do something incredible. We're totally transforming our business and building our future on smoke-free products with the potential to deliver a smoke free future. With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. If you join our Design team, you will have the opportunity to create, initiate, influence, and take a significant part in the way we create our brands strategy visual identities towards our success. We are currently looking for a Manager Packaging Design to join our design team in London and be part of this journey of building the future of non-smoke-free brands. As a Manager Packaging Design, you will be responsible for envisioning, creating, and executing how our brands come to life within the world of packaging. Understanding and translating brand visual language, executing packaging graphic designs from ideation to print development. On an existing new brand with opportunity for growth and to be part of building something together with our team. We are looking for someone that is flexible to travel particularly within Europe, for print production and team/creative workshops. Working with a cross functional team to bring ideas to life and ensure the design and creative intention is followed throughout the process of development to materialization. During this journey you will be working closely with the design, brand, business, and packaging ops teams. Some of the key areas we are looking for: Clear creative vision: Think big ideas and high impact. Demonstrate holistic awareness bridging brand or a product need with the consumer and shopper always in the center. Strong communicator: Able to translate your visual executions into presentations and take the team through your thinking and executions. Be bold in new areas, pushing the boundaries of design backed by strategic creative thinking. Enable collaboration: Be an experienced design champion, driving creative visions to cross functional teams encouraging collaboration with relevant stakeholders, to accelerate creative problem solving for our brands and initiatives from ideation to execution in different areas of packaging and visual identity. You will: Drive conceptualisation & define graphic design solutions for packaging that demonstrate best-in class designs that delight and inspire our internal stakeholders and most importantly our consumers. E2E thinking, driving brand and product needs to life having the shopper and consumer journey in mind, from conceptualization to production with strong experience in packing and printing execution. Outstanding communication and influential skills (verbal, written, and visual) demonstrating the ability to lead Vis ID and packaging design conversations and drive decisions ensuring that the team are onboarded and inspired by the brand or product design journey. Develop and manage best in class packaging design strategy with joyful out of box experiences (OOBE), supported by graphic execution that bring to life our brand strategy and business objectives, delivering a robust toolbox of solutions for commercial deployment. Be empathetic and demonstrate strong narrative and storytelling skills bridging our brand business and creative strategies with a holistic consumer-centric design ecosystem. Strong ability to build trusted relationships within our brand strategy, creative teams and the packaging development team. Manage toolbox publishing, maintenance, end of life/suppression of packaging design solutions. Co-ordinate design guidelines set up and design versioning principals for effective deployment. Develop and co-ordinate Design Research testing methodology, and coordinate stimuli production. We're looking for someone with: Bold portfolio with emphasis on branded content, visual identities, and packaging designs that will be assessed on creative excellence, passion for detail and storytelling. Senior design and creative experience. Strong Design Advocacy, delivering standard methodology in graphic design and brand design language within the programs/projects. Ensuring right level of design quality is executed. Teamworking skills in cross functional programs and within design teams. Visual Creativity: Creative ability to synthesize brief, relevant trends, communicate ideas, building understanding and execute strategic outcomes. You have a holistic understanding of graphic and packaging design expertise (packaging, graphics, visual design, brand design etc.) Experience working with packaging, print production and printing materials. Good communicator (verbal, written, and visual) and have the ability to influence and build consensus both within a project team and design team. Collaboration mind set: Strong team player with ability to actively promote information sharing, one team spirit, and leading by example and showing rather than telling. What we offer : Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore. Be part of an inclusive, diverse culture, where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong. Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress. Take pride in delivering our promise to society: to deliver a smoke free future.
Jul 17, 2025
Contractor
Job Title: Manager Packaging Design - Oral Smokeless Contract: One year Location: Central London (Hybrid) The position: At PMI, we've chosen to do something incredible. We're totally transforming our business and building our future on smoke-free products with the potential to deliver a smoke free future. With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. If you join our Design team, you will have the opportunity to create, initiate, influence, and take a significant part in the way we create our brands strategy visual identities towards our success. We are currently looking for a Manager Packaging Design to join our design team in London and be part of this journey of building the future of non-smoke-free brands. As a Manager Packaging Design, you will be responsible for envisioning, creating, and executing how our brands come to life within the world of packaging. Understanding and translating brand visual language, executing packaging graphic designs from ideation to print development. On an existing new brand with opportunity for growth and to be part of building something together with our team. We are looking for someone that is flexible to travel particularly within Europe, for print production and team/creative workshops. Working with a cross functional team to bring ideas to life and ensure the design and creative intention is followed throughout the process of development to materialization. During this journey you will be working closely with the design, brand, business, and packaging ops teams. Some of the key areas we are looking for: Clear creative vision: Think big ideas and high impact. Demonstrate holistic awareness bridging brand or a product need with the consumer and shopper always in the center. Strong communicator: Able to translate your visual executions into presentations and take the team through your thinking and executions. Be bold in new areas, pushing the boundaries of design backed by strategic creative thinking. Enable collaboration: Be an experienced design champion, driving creative visions to cross functional teams encouraging collaboration with relevant stakeholders, to accelerate creative problem solving for our brands and initiatives from ideation to execution in different areas of packaging and visual identity. You will: Drive conceptualisation & define graphic design solutions for packaging that demonstrate best-in class designs that delight and inspire our internal stakeholders and most importantly our consumers. E2E thinking, driving brand and product needs to life having the shopper and consumer journey in mind, from conceptualization to production with strong experience in packing and printing execution. Outstanding communication and influential skills (verbal, written, and visual) demonstrating the ability to lead Vis ID and packaging design conversations and drive decisions ensuring that the team are onboarded and inspired by the brand or product design journey. Develop and manage best in class packaging design strategy with joyful out of box experiences (OOBE), supported by graphic execution that bring to life our brand strategy and business objectives, delivering a robust toolbox of solutions for commercial deployment. Be empathetic and demonstrate strong narrative and storytelling skills bridging our brand business and creative strategies with a holistic consumer-centric design ecosystem. Strong ability to build trusted relationships within our brand strategy, creative teams and the packaging development team. Manage toolbox publishing, maintenance, end of life/suppression of packaging design solutions. Co-ordinate design guidelines set up and design versioning principals for effective deployment. Develop and co-ordinate Design Research testing methodology, and coordinate stimuli production. We're looking for someone with: Bold portfolio with emphasis on branded content, visual identities, and packaging designs that will be assessed on creative excellence, passion for detail and storytelling. Senior design and creative experience. Strong Design Advocacy, delivering standard methodology in graphic design and brand design language within the programs/projects. Ensuring right level of design quality is executed. Teamworking skills in cross functional programs and within design teams. Visual Creativity: Creative ability to synthesize brief, relevant trends, communicate ideas, building understanding and execute strategic outcomes. You have a holistic understanding of graphic and packaging design expertise (packaging, graphics, visual design, brand design etc.) Experience working with packaging, print production and printing materials. Good communicator (verbal, written, and visual) and have the ability to influence and build consensus both within a project team and design team. Collaboration mind set: Strong team player with ability to actively promote information sharing, one team spirit, and leading by example and showing rather than telling. What we offer : Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore. Be part of an inclusive, diverse culture, where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong. Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress. Take pride in delivering our promise to society: to deliver a smoke free future.
About Us: AI BIZ TECH is a leading business and management consultancy, dedicated to empowering organizations through comprehensive services in business registration, compliance, branding, digital marketing, and recruitment solutions. Our mission is to support clients in navigating the complexities of the business landscape, fostering sustainable growth and long-term success. We are currently seeking a talented and dynamic Business Development Manager to join our team. The Role: As a Business Development Manager at AI BIZ TECH , you will play a pivotal role in driving our growth initiatives and expanding our client base. You will be responsible for identifying new business opportunities, developing strategic partnerships, and enhancing our service offerings in line with market trends. Your expertise in consultancy services will be essential in helping clients achieve their business goals. Key Responsibilities: Market Research & Analysis : Conduct thorough market research to identify emerging trends, potential clients, and competitive landscape. Client Acquisition : Develop and implement strategies to attract new clients, including outreach, networking, and relationship building. Sales Strategy Development : Create and execute a sales strategy that aligns with our service offerings in business registration, compliance, branding, digital marketing, and recruitment. Partnership Development : Build and maintain strategic partnerships with key stakeholders and industry professionals to enhance service delivery and market reach. Client Engagement : Act as a primary point of contact for clients, understanding their needs and providing tailored solutions to address their business challenges. Performance Tracking : Monitor and report on sales performance, client satisfaction, and market trends to inform future strategies and adjustments. Collaboration : Work closely with internal teams to ensure seamless service delivery and alignment of client expectations with company capabilities. Key Skills and Qualifications: Bachelor's degree in Business Administration, Marketing, or a related field. Proven experience in business development or sales within the consultancy or recruitment sector. Strong understanding of business registration, compliance, branding, digital marketing, and recruitment processes. Exceptional communication and interpersonal skills, with the ability to build lasting relationships with clients and stakeholders. Strategic thinker with strong analytical skills and the ability to identify growth opportunities. Results-driven attitude with a track record of meeting or exceeding sales targets. Proficiency in CRM software and Microsoft Office Suite. Why Join Us? Impactful Work : Be part of a team that drives meaningful change for businesses across various sectors. Professional Growth : Enjoy opportunities for continuous learning and professional development in a dynamic work environment. Collaborative Culture : Join a team that values integrity, professionalism, and collaboration to deliver the best client outcomes. Flexible Working Environment : We offer a flexible working environment to promote work-life balance. Benefits: Hybrid working available after probation period. 20 days annual leave (excluding public holidays). Opportunities for professional development and career growth. Contributory pension scheme. Employee Assistance Programme. A supportive and collaborative work environment. Working Hours: Monday to Friday, 9:00 AM - 5:00 PM How to Apply: If you are passionate about business development and want to be part of a thriving consultancy, we would love to hear from you! Please submit your CV and a cover letter detailing your relevant experience and why you are a great fit for the Business Development Manager role at AI BIZ TECH . Join AI BIZ TECH and contribute to empowering businesses with innovative solutions and exceptional service! Back to Job Listings
Jul 17, 2025
Full time
About Us: AI BIZ TECH is a leading business and management consultancy, dedicated to empowering organizations through comprehensive services in business registration, compliance, branding, digital marketing, and recruitment solutions. Our mission is to support clients in navigating the complexities of the business landscape, fostering sustainable growth and long-term success. We are currently seeking a talented and dynamic Business Development Manager to join our team. The Role: As a Business Development Manager at AI BIZ TECH , you will play a pivotal role in driving our growth initiatives and expanding our client base. You will be responsible for identifying new business opportunities, developing strategic partnerships, and enhancing our service offerings in line with market trends. Your expertise in consultancy services will be essential in helping clients achieve their business goals. Key Responsibilities: Market Research & Analysis : Conduct thorough market research to identify emerging trends, potential clients, and competitive landscape. Client Acquisition : Develop and implement strategies to attract new clients, including outreach, networking, and relationship building. Sales Strategy Development : Create and execute a sales strategy that aligns with our service offerings in business registration, compliance, branding, digital marketing, and recruitment. Partnership Development : Build and maintain strategic partnerships with key stakeholders and industry professionals to enhance service delivery and market reach. Client Engagement : Act as a primary point of contact for clients, understanding their needs and providing tailored solutions to address their business challenges. Performance Tracking : Monitor and report on sales performance, client satisfaction, and market trends to inform future strategies and adjustments. Collaboration : Work closely with internal teams to ensure seamless service delivery and alignment of client expectations with company capabilities. Key Skills and Qualifications: Bachelor's degree in Business Administration, Marketing, or a related field. Proven experience in business development or sales within the consultancy or recruitment sector. Strong understanding of business registration, compliance, branding, digital marketing, and recruitment processes. Exceptional communication and interpersonal skills, with the ability to build lasting relationships with clients and stakeholders. Strategic thinker with strong analytical skills and the ability to identify growth opportunities. Results-driven attitude with a track record of meeting or exceeding sales targets. Proficiency in CRM software and Microsoft Office Suite. Why Join Us? Impactful Work : Be part of a team that drives meaningful change for businesses across various sectors. Professional Growth : Enjoy opportunities for continuous learning and professional development in a dynamic work environment. Collaborative Culture : Join a team that values integrity, professionalism, and collaboration to deliver the best client outcomes. Flexible Working Environment : We offer a flexible working environment to promote work-life balance. Benefits: Hybrid working available after probation period. 20 days annual leave (excluding public holidays). Opportunities for professional development and career growth. Contributory pension scheme. Employee Assistance Programme. A supportive and collaborative work environment. Working Hours: Monday to Friday, 9:00 AM - 5:00 PM How to Apply: If you are passionate about business development and want to be part of a thriving consultancy, we would love to hear from you! Please submit your CV and a cover letter detailing your relevant experience and why you are a great fit for the Business Development Manager role at AI BIZ TECH . Join AI BIZ TECH and contribute to empowering businesses with innovative solutions and exceptional service! Back to Job Listings