New Enquiries Sales Advisor

Avocet Legal Careers has a fantastic opportunity for an experienced sales professional to join our client s fast growing, forward thinking company as a New Enquiries Sales Advisor.

This role will be primarily remote but there is a requirement to work from the Barnstaple office for an initial 6-8 week period and attendance at the Barnstaple office will be required at least once a month. It is therefore essential that you live within a commutable distance to the Barnstaple office.

The successful candidate will deal with both inbound and outbound calls to people who have made an initial enquiry via our client s website or by telephone. This is not a cold calling role. The successful applicant will have a proven sales background, great telephone etiquette and the ability to close a sale.

Key competencies:

• Driven to Win: Ambitious and action oriented. Is resilient, determined and positive.
• Customer focussed: Understands the customer, is empathetic and shows integrity at all times, being honest and taking responsibility.
• Always Improving: Constantly seeks and acts on feedback, learning and coaching to improve and maximise performance.

New Enquiries Sales Advisor responsibilities include:

• You will deal with inbound and outbound calls from people who have made an initial enquiry via our client s website or by telephone.
• You will take detailed information from the clients and ensure you are asking the right questions.
• You will be responsible for providing the relevant information to people in relation to the services provided by the company.
• You will draft accurate letters/emails to send to prospective clients and new clients.

New Enquiries Sales Advisor requirements:

• Proven sales executive or sales advisor experience, ideally gained within a telesales position.
• Comfortable dealing with a high volume of inbound and outbound calls on a daily basis.
• Excellent telephone manner, strong written communication skills and a high level of attention to detail.
• Client focused and will have exceptional listening and customer service skills.
• Driven and motivated in a fast-paced sales role with ability to enthusiastically explain to a client how we help, drive urgency, summarise and close a sale.
• Able to work under pressure and under your own initiative.
• Work well in a team environment, supporting others and celebrating success.
• Understanding of sales processes an advantage.
• Experience of working with sales\CRM systems an advantage.

Salary, Hours and Benefits:

• £30,000- £34,000 per annum basic salary plus on target bonus of £2,000 per month with the opportunity to earn much more!
• Working hours and days vary on a rota with:
  • Day Shift 9am to 5:15pm with 1 hour lunch
  • Late Shift 10am to 7pm with 1 hour lunch
  • Saturdays 9:30am to 4:30pm with 1 hour lunch
• Additional hours as and when required by the business due to the nature of the role
• 22 days annual leave plus Bank Holidays- annual leave increases after each 1 year of service to a maximum of 25 days annual leave
• Generous Employee Benefits:
  • Salary sacrifice pension scheme
  • Death in service benefit
  • Vivup Employee Benefits platform
• Growing business with career progression

If you are an experienced Sales Advisor or Sales Executive and you are looking for a new challenge, this an exciting time to join a unique and growing business, please get in touch with Sophia at Avocet Legal Careers today.