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£24000 - £28010 Our Energy Experts are a one stop shop for any customer query, we are using cutting edge technology to get our customers talking to the right person - first time. We don't give our people scripts we want you to be yourself while helping our customers at the same time. The role will have a mixture of inbound work but also outbound for any assigned customers that need follow up work. Managing your own time and prioritising your work will be key. About the team Energy companies expect customers to wait a lifetime to be answered . Our team get to our customers much sooner, we have a person on the end of the phone, it doesn't matter what the customer query is, we are here to help. We support and train our people to deal with any question a customer may ask; and our people own the customer interaction from start to finish, we don't pass our customers from pillar to post. Top class customer service is what we pride ourselves on and if your passion is to treat customers fairly and provide awesome customer service this is the team for you. The B2B department is vibrant, fast-paced and friendly but extremely professional with customer experience always its primary focus. We are currently amid a transformational programme of change all aimed at improving the service we offer to our customers and our people are at the forefront of our initiatives. Join our team and help us achieve our mission! About Us Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to supply a new kind of electricity - the green kind. Our mission was and remains to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills and sun parks in Britain. We call this 'bills into mills'. In 2021, we're starting work on building two new solar parks, and in 2022 we're bringing geothermal energy to our customers' fuel mix, a first in the UK. We're also developing green gas mills which will generate 100% green gas from a source that will never run out - grass. We don't just focus on energy though - we built the Electric Highway, Britain's leading network of electric vehicle charge points, we helped Forest Green Rovers become the greenest football club in the world, and, in partnership with RSPB, we launched Britain's greenest mobile phone service, Ecotalk + RSPB. About You You'll have a thirst for knowledge and keen to broaden your skills and energy industry knowledge base. We are looking for people who are super passionate about providing excellent customer service and have a proven track record - Setting customer expectations from the off and doing the right thing for our customers within the compliance framework of the industry. As an individual you'll have exceptional time management skills, as well as being able to multi-task, enabling you to meet targets and deliver the needs of our customers. You'll be a superb communicator, who is able to influence and coach both our internal and external customers how best to use our services, whilst showing passion and enthusiasm for a greener Britain. Core Responsibilities Provide exceptional customer centric service delivering first contact resolution to our business customers via inbound and outbound phone contact, our electronic platforms and face-to-face interactions. Proactive and positive approach utilising the skills and expertise of those in the wider business areas to resolve customer queries, whilst retaining customer ownership. Manage and adhere to service level and resolution targets for assigned customers To engage with non-customer facing teams to ensure customer requests are completed in a timely manner To ensure our business customer accounts are correct and all requests are completed accurately and first time to enable precise billing for our customers To take responsibility and ownership for customer queries ensuring the customer is responded to promptly & updated frequently Continuous improvement - Provide constructive feedback, contribute, and support process improvements that will drive increased customer satisfaction striving to improve our customers' journey with us. Effective customer resolution ensuring information is compliant against Industry standards. Take ownership of customer complaints, prioritise and complete to the customer's satisfaction and within agreed time scales. Educate, coach and influence customers on best practice for business energy use Any other ad-hoc duties as requested by Leadership & Management. Skill Set Required Excellent written & verbal communication skills across multiple channels. Excellent time management with ability to prioritise workloads Flexible and adaptable to changes in working patterns and duties Good level of numeracy. Good level of computer literacy including Microsoft Office packages. Accuracy, Tenacity & Integrity. Specific Knowledge Required Utility industry knowledge & experience. (Including Billing & Metering) Experience of Customer Relationship Management Systems Proven track record of working in a target focused environment and driving successful performance. Successful Candidates will receive full system and process training through our Departmental and Academy training programmes, however industry knowledge and previous experience is pivotal. Attributes We are committed to what we do - We are energetic, enthusiastic and passionate about what we do. We believe in our work and have fun doing it We strive to be open, fair and ethical - We make sure things are done the right way. We are team players - We are all individuals who work together to make things better and get stuff done. We never rest on our laurels - We aren't set in our ways. We constructively challenge ourselves and each other. We continually reappraise what we hold to be true as the background and circumstances change (stuff changes and we need to keep changing too). We treat other people with respect .and you can't go far wrong with that About Us About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. _Ecotricity is an equal opportunities employer and is committed to providing equality for all._ Job Types: Full-time, Permanent Pay: £24,000.00-£28,010.00 per year Additional pay: Bonus scheme Benefits: Additional leave Canteen Casual dress Company events Company pension Cycle to work scheme Discounted or free food Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Schedule: Monday to Friday No weekends Application question(s): This role has a required two days per week office presence, please can you confirm that you live within commutable distance from Stroud, Gloucestershire? Work authorisation: United Kingdom (preferred) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2331

Ecotricity is looking for an Industry Data Expert to join our friendly team on a full-time basis. As a successful candidate, you'll provide ongoing technical support for the Industry Operations Team and wider business, being a 'go to' person for industry data exceptions and processes. You will remain up to date on all Electricity industry changes, processes, system developments and will continuously develop your knowledge to support the wider business strategy. You'll also be required to work closely with the Industry Operations Team to resolve any complex exceptions impacting settlement performance in a timely manner, as well as providing any training/coaching required. The department is responsible for ensuring a high standard of data integrity across all industry databases and our internal systems. This is done by resolving incoming data exceptions in line with industry regulations. So, as an Industry Technical Expert, you will be responsible for improving and maintaining industry data integrity, which will include updating all documentation where appropriate, and assisting with change management across the department. Core responsibilities: Technical support for the Industry Operations Team (and the wider business) on Electricity Industry data queries, including allocation of workloads Coaching and training of Industry Operations Team members, including monthly Quality Checks, training new starters and constructive feedback delivery Stakeholder relationship management with third parties, including ECOEs and ESG; Managed Service Provider Assist with complex exception resolution to ensure a fair and timely outcome is achieved for customer and industry impacting problems Root cause analysis of process failures and improvement opportunities, alongside reviewing/creating operational processes Reporting on Industry and local KPI's to maintain and improve performance and delivery output Attend all industry/Software training days as appropriate, conveying outcomes to relevant parties and providing training where required Ensure the department meets all industry compliance and regulation requirements, sharing relevant knowledge with the required teams Minor project-management and ad-hoc tasks deemed in line with the wider ongoing needs of the team and Ecotricity mission We are looking for a proactive and organised individual, with a genuine interest and passion in the development of themselves and their colleagues. You will be committed to continuous improvement and work in an innovative and creative way to find solutions. An excellent communicator, you will be supportive to your colleagues and confidently manage relationships. Essential Skills required Industry experience essential Great analytical skills and excellent attention to detail High level of numeracy, accuracy, and problem-solving ability Effective relationship management with key stakeholders High level of computer literacy with experience of a CRM system, coupled with knowledge of Microsoft Office (including excel and forms) Prioritise a wide range of tasks and manage workload effectively Committed to continual learning for themselves and their teammates, including process improvement experience Excellent written and verbal communication skills What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) and ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of: grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. _Ecotricity is an equal opportunities employer and is committed to providing equality for all._ Job Type: Full-time Pay: £27,000.00-£30,000.00 per year Additional pay: Performance bonus Benefits: Additional leave Bereavement leave Canteen Casual dress Company events Company pension Discounted or free food Employee discount Free parking Life insurance On-site parking Private medical insurance Sick pay Work from home Schedule: Monday to Friday Ability to commute/relocate: Gloucestershire, GL5 3BY: reliably commute or plan to relocate before starting work (required) Work authorisation: United Kingdom (required) Location: Gloucestershire, GL5 3BY (preferred) Work Location: Hybrid remote in Gloucestershire, GL5 3BY Application deadline: 21/07/2025 Reference ID: 2386

About The Role As a Quality Assurance Lead, your mission is to assess the performance of both customer led interactions and industry core tasks across the Customer Hub. Ensuring our people create a positive experience for customers, complete work compliantly and to drive first contact resolution, ensuring that our people are adhering to company processes and industry standards. Core Responsibilities To complete a targeted number of quality checks for our Customer Hub agents To feedback to our agents on their quality score so that they understand what they did well and what their areas of improvement are, documenting this clearly within MiPerform Assist Team Leaders in feedback and coaching sessions with agents to achieve a high standard of performance across the department Develop and implement new quality assurance checks and standards for current and new processes Work with MiPerform to continually develop their current offering Monitor customer service interactions in real-time or through recorded calls/communications to evaluate adherence to compliance, company policies, procedures, and service standards Identify trends, patterns, and areas for improvement through analysis of customer service data and quality assurance metrics Ensure we are identifying vulnerable customers and having relevant conversations, and signposting them to the support we offer Document quality assurance findings, recommendations, and actions taken to ensure accountability and transparency Provide monthly analysis to Team Leaders, Head of and Director on findings and recommendations and measure the success of what is implemented Stay informed about industry best practices, emerging trends, and customer service technologies to continuously improve quality assurance processes and methodologies. Any other ad-hoc duties as requested by Leadership & Management. To comply with all DPA and GDPR guidelines, as well as ensuring all of our people are doing the same. About You Enthusiastic and proactive and comfortable in taking the lead across cross functional departments at all levels Curious and enjoy problem solving using proven methodologies and learning new ways to identify and manage improvements Put the customer at the heart of everything you do Strong interpersonal skills with the ability to communicate effectively and influence people at all levels to solve complex problems across multiple areas Highly motivated, with the ability to work on own initiative and deliver to tight deadlines Passionate about what they do and about making a difference Ability to multitask and prioritize tasks in a fast-paced, dynamic environment. Excellent communication skills, both verbal and written Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions Excellent attention to detail About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) and ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'.Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of: grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. _Ecotricity is an equal opportunities employer and is committed to providing equality for all._ Job Types: Full-time, Permanent Pay: Up to £28,000.00 per year Benefits: Additional leave Canteen Casual dress Company events Company pension Cycle to work scheme Discounted or free food Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Schedule: Day shift Monday to Friday Application question(s): Ecotricity offers hybrid working, are you able to reliably commute to Stroud 3 times per week? Will you now or in the future require sponsorship for employment visa status? Do you have energy industry experience? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2305

Select how often (in days) to receive an alert: About the Role We are seeking a high performing individual to join our team as a Portfolio Management Actuary - reporting directly to the Head of Portfolio Management. This role offers a unique opportunity to contribute to shaping our portfolio management strategy and ensure its successful execution. The role will involve planning, monitoring, and engaging with cross functional stakeholders, to embed and progress this critical initiative. Key Responsibilities: Contribute to the implementation of the portfolio and cycle management framework. Support the development of a clear process and framework for portfolio management decision-making and performance management. Engage in change management activities across product, market unit and other functions to embed process and decision into day-to-day thinking. Support the Smart Circle process from a quarter-to-quarter basis to ensure we are driving the right actions across CorSo portfolios. Conduct maturity assessments of portfolios around process, people, and capability in portfolio management, and work with the Head of Portfolio Management, and APM leadership team, to drive change. Provide insights and expertise to support the successful execution of the portfolio management strategy. About the Team The Portfolio Management team is part of Actuarial Portfolio Management (APM) Global, reporting to the Chief Underwriting Officer - CorSo. The purpose of the team is to actively support the Smart Circle and Portfolio Management initiatives, by providing portfolio insights and proactively steer management actions in delivering sustainable profit. About You We are looking for an ambitious, trustworthy and enthusiastic team player who is keen to progress their career as an actuary. You possess strong communication skills, demonstrating empathy and adjusting your style to meet the needs of your audience. You build networks through solid interpersonal relationships and advocate for driving change. Do you consider yourself to be a "self-starter," able and willing to take initiative and implement measures in a goal-oriented manner bringing: A nearly qualified or qualified actuary with P&C experience (experience in portfolio and cycle management strategies is highly desirable). Strong analytical skills, good understanding of reporting systems, actuarial models and data management. Strong industry knowledge, business insight and technical skills. Extensive experience with data and analytical management techniques. Strong actuarial technical capability with the ability to both create solutions yourself, and coach others to do so. About Swiss Re Corporate Solutions Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime. Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. About Swiss Re Corporate Solutions Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime. Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. 133705

We are seeking a SeniorBusiness Analyst to join our team who will investigate and progress MJDI Application related incidents within the Defence sector. You will also provide guidance andassistance to Support, Development and Test Teams in the progression ofcorrective and adaptive application changes. Additionally, you will beresponsible for the timely completion of problem record impact assessments. You will be working on a programme thatsupports a tri-service (Air, Management of the Joint Deployed Inventory (MJDI)is a programme that supports a tri-service (Air, Land and Sea) stock managementsystem for the UK Ministry of Defence. Knowledge of Oracle technologies Database, Formsand Reports is required, previous experience within the military could also beadvantageous. This role is a flexible hybrid role, withtravel to the office in Milton Keynes as required. Candidates must be willing and eligible toachieve SC clearance, if not already holding clearance. The service runs from 7am-7pm, thereforestaggered working hours will be required. What you will be doing: Ensuretimely progression of Incidents. Timelycompletion of Problem Impact Assessments. Liaisonwith Application Developers relating to incident resolution or progressionof problem solutions. Liaisonwith Incident and Problem Managers to ensure that no SLA breaches occur. Participationin internal and external progress meetings that Service Managementrequires. Conductreviews of functional and design specifications to ensure businessintegrity, related to system enhancements and software fixes. Maintenanceof Functional Specifications and User Manuals/Guides What you will bring: In depth knowledge of the MJDI Application ITIL v4 Foundation Certificate Working knowledge of MJDI data structure. Holding UK SC clearance It would be great if you had: Use of reporting tools e.g. IBM Cognos Broad security knowledge and skills, covering security risk assessment, business impact assessment and mitigation strategies. Eligibility for UK SC Clearance Understanding of, and experience, working in the Military customer environment. Understanding of the commercial implications of quality. Working knowledge of MS Office Applications Security Clearance Level: ideally holding liveSC, or willing to obtain live SC Referral Bonus: £1500 Salary offered will be in line with experience anddevelopment needs Although this role is advertised as full-time, webelieve that flexibility at work can promote work/life balance, increase yourmotivation, reduce stress and improves performance and productivity. We supportdifferent ways of working and can offer a range of flexible workingarrangements. So, if you're interested and need to work flexibly, we encourageyou to apply and talk to us about what might be possible. Loved reading about this job and want to know more aboutADS? Sopra Steria's Aerospace, Defence and Security businessdesigns, develops and deploys digital solutions to Central Government clients.The work we do makes a real difference to the client's goal of NationalSecurity, and we operate in a unique and privileged environment. We are giventime for professional development activities, and we coach and mentor ourcolleagues, sharing knowledge and learning from each other. We foster a culturein which employees feel valued and supported and have pride in their work forthe customer, delivering outstanding rates of customer satisfaction in the UK'smost complex safety- and security-critical markets.

Job Description Role: Business Analyst Location: London Bridge Contract: Permanent We are News Broadcasting: Driving digital innovation, our people create award-winning national and local radio and podcasts which are must-listens for millions across the UK, Ireland and beyond. News Broadcasting is the UK's most digital broadcaster with 86% combined digital listening share, complementing its market-leading scale on visual platforms. The group contains the national brands of talkSPORT, Virgin Radio UK, Times Radio, Talk and Wireless Ireland-produced radio stations, including FM104, Cork's 96fm and Dublin's Q102. Team : You'll be joining our News Broadcasting Digital Team, specifically working with the News Broadcasting App Team. This team currently supports 4 apps-Virgin Radio, Times Radio, talkSPORT, and TalkRadio. Having recently completed a major re-platforming project, we are now focused on introducing more video content and improving the features offered through our apps. Role: As a Business Analyst, you will drive the development of our media products within an Agile team, collaborating across disciplines. Partnering with the Product Manager, you'll refine backlogs, analyse initiatives, and create clear user stories. You'll coach teams to manage requirements independently, provide feedback on delivered value, research industry best practices, and uphold high standards for Business Analyst practices. Day to day you will: Engage in business analysis activities to support the continuous improvement of our media products. Collaborate with the Product Manager to ensure backlogs are well-maintained and prioritised based on business value. Break down initiatives into epics and user stories with clear business outcomes. Coach development teams on structuring and formatting requirements, fostering self-sufficiency. Facilitate conversations around potential solutions, prioritising options based on business value. Provide feedback to stakeholders and teams on the value delivered through completed initiatives. Research best practices and share insights with the team to improve processes and outcomes. Contribute to maintaining high standards for Business Analyst practices within the organisation. What We're Looking for from You: Skilled in eliciting requirements using workshops, interviews, and shadowing, while considering business value, delivery cost, and time constraints. Proficient in sharing risks, assumptions, and constraints with development teams and stakeholders, fostering clear communication. Experienced in facilitating solution discussions and prioritising options based on business outcomes. Adept at tailoring information presentation styles to suit diverse audiences. Collaborative and motivational team player, fostering trust and empowered environments while handling challenging conversations. Familiar with Agile methodologies such as SCRUM, Kanban, and Lean, and adept at iterative product development techniques like MVP and prototyping. Committed to improving team performance by promoting Agile values and aiding iterative delivery to achieve organisational goals. Flexible in managing shifting priorities, focusing on strategy, cost of delay, and tailoring communication for continuous improvement. If you believe you have the skills and passion to succeed, even if you don't meet every requirement on the list, we encourage you to apply. We value potential just as much as experience and are eager to hear from individuals who are enthusiastic about learning and growing with us. At News UK, we know the value of working together, which is why we operate a hybrid working policy with a minimum of three days a week in the office. Being in the office allows us to collaborate, innovate, and thrive as a team in our vibrant and dynamic workspace. Some roles may require more office-based days depending on the nature of the position, so we encourage you to speak with your recruiter to learn more about what's required for your role. We are News UK : One of the leading media businesses in the UK and Ireland. Our newsbrands include The Times, The Sunday Times, The Sun, The Sun on Sunday and The TLS. Our national broadcast brands include talkSPORT, Times Radio, Talk and Virgin Radio UK, and we have market-leading local radio stations across Ireland. Our world-famous brands provide news, analysis, opinion and entertainment to almost 40 million people each month. Spanning print and pixel, audio and video, events and experiences, our multiplatform brands are home to a plurality of opinion, representing the diverse communities we serve. News UK is wholly owned by News Corp. Life at News Driven by passion, guided by principles and acting with purpose. We represent, reflect and reach the nation, telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information. To do this, we believe our employees must represent different backgrounds, perspectives and experiences. We strive to maximise and encourage every individual's potential and ensure everyone feels valued. We support this through our Diversity, Equity and Inclusion Strategy , which focuses on three main priorities - attracting talent from a wider, more representative pool, developing equity programmes to drive better representation in our leadership, and ensuring diversity and inclusivity in our workforce as well as the journalism and content we produce. We also currently have 12 employee led networks and groups that support our strategy and connect like minded employees socially. Benefits Some of our benefits include: Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks Wide range of training available, plus full LinkedIn Learning access Private medical insurance including coverage for pre-existing conditions Discounted gym memberships , free ClassPass at Home, weekly virtual yoga classes 'Bikes for Work' and 'Electric Car' scheme Up to 60% discount on Harper Collins books Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities Access to wellbeing benefits such as EAP, physio/massage and counselling A generous pension scheme with employer contributions of up to 5% 25 days holiday , plus bank holidays and up to 4 volunteering days per year We want to ensure that everyone has the opportunity to perform to their best when applying for a role. If you would like to receive any information in a different way or for us to do anything differently to support you apply for any of our roles please contact us on .

NetSuite Administrator - 12-month fixed term contract As we expand our global product offering and customer channels, we're seeking a dedicated NetSuite Administrator to take full ownership of our ERP platform. This role is ideal for someone who thrives on optimising systems, enabling business efficiency, and ensuring NetSuite evolves in line with strategic and operational needs. You'll be responsible for the day-to-day administration, configuration, and enhancement of our NetSuite environment. Working closely with cross-functional teams, you'll deliver scalable solutions, support business users, and maintain platform integrity and performance. The Responsibilities: Serve as the primary administrator for NetSuite, managing configurations, workflows, user roles, permissions, and system updates. Translate business needs into NetSuite solutions, including dashboards, reports, saved searches, and customizations. Monitor system performance and proactively identify opportunities for improvement or automation. Provide NetSuite training and support to end users, acting as the internal SME for the platform. Stay current with NetSuite releases and industry best practices to recommend and implement enhancements. Lead vendor engagement and procurement activities for NetSuite-related services or integrations. Maintain documentation for system configurations, processes, and user guides. Support audits, compliance, and data integrity initiatives through effective system governance. Collaborate with stakeholders to prioritize platform enhancements and ensure alignment with business goals. The Person: Proven experience as a NetSuite Administrator, ideally with NetSuite certification or equivalent hands-on expertise. Strong understanding of ERP systems and NetSuite modules (e.g., Financials, Inventory, CRM, Procurement). Skilled in system configuration, scripting, and workflow automation. Excellent problem-solving skills and attention to detail. Strong communication and stakeholder management abilities. Experience supporting cross-functional teams in fast-paced environments. Familiarity with Agile or hybrid project delivery methodologies is a plus. Self-starter with a proactive mindset and ability to work independently. Comfortable working with third-party vendors and offshore teams. Desirable Skills & Experience: Practical, open minded and adaptable Must have good communication, organization, and team building skills; articulate and able to adapt to group dynamics. Good knowledge of retail technology processes and practices particularly in the footwear space The Benefits: Product Allowance Hybrid and flexible working hours ️ Summer Fridays (6 days in July and August on Fridays) A day off for your Birthday 25 days holiday + Bank Holidays ️ Work from anywhere for 2 weeks ️ WorkPlace Nursery (salary sacrifice scheme to save money on your nursery fees) ️ Wellbeing Program - Retail Trust, Sanctus Coaching and Calm App Career development allowance ( Personal allowance to use on career development) Private health care and or dental care (provided by AXA and DenPlan Socials organised by Wellbeing and Feel Good group ️ Check out our careers page to learn more!

Job title: Associate Product Manager Location: London, hybrid 3 days a week in office The Role We're looking for a highly motivated Associate Product Manager to join our agile product team. This is an exciting opportunity for someone early in their product career to contribute to the development of industry-leading coaching experiences and to grow in a fast-paced, supportive environment. You'll work closely with senior product managers, designers, engineers, and key stakeholders to help define and deliver product enhancements that drive real impact for our users. What You'll Do Support the product development lifecycle-from discovery to delivery-on one or more features within our coaching platform. Work cross-functionally with engineering, design, and business stakeholders to translate user needs and business goals into clear requirements. Contribute to sprint planning, backlog grooming, and day-to-day decision-making with your squad. Use data and user research to validate ideas and prioritise feature work. Help monitor product performance, identify areas for improvement, and contribute to iteration planning. Learn rapidly by working alongside experienced product professionals in a high-growth environment. What We're Looking For 12 months of experience in a product-related role (e.g. product coordinator, associate PM, business analyst, or similar). Passion for digital products and user-centred design. Understanding of Agile methodologies and working in cross-functional teams. Excellent communication and collaboration skills. Strong organisational skills and attention to detail. Eagerness to learn and develop as a product professional. Experience of working with LMM's / AI tools and methodologies. Experience of working with coaching, learning & development, or HR tech products is a plus. What we offer Your own world class coach Friends and family coaching 2 weeks work from anywhere Charity days Learning and Development Budget Weekly wellbeing hour Private medical insurance Pension scheme Life insurance Flexible working hours We are an equal opportunity employer dedicated to having a successful, diverse team where everyone has a voice and feels able to be themselves. We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us.

Moniepoint Inc. is Africa's all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019. As Nigeria's largest merchant acquirer, it powers most of the country's Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably. As a Product Design Manager, you will own the execution of our design vision, managing a small team of designers across multiple teams to prioritise initiatives, drive strategic projects, and foster a culture of excellence. Balancing leadership with hands-on design, you will ensure we deliver business-driven, user-centred solutions that elevate the user experience. This role requires strong leadership, UX/UI expertise, and cross-functional collaboration. You will work closely with product managers, engineers, and other stakeholders to remove blockers, streamline workflows, and create scalable, accessible designs that align with both user and business needs. What you'll do Lead and manage a small team of product designers, ensuring project prioritisation, team alignment, and timely execution of high-quality design work. Mentor and inspire your team, fostering a culture of feedback, learning, and innovation through regular critiques, coaching, and skill development. Manage project timelines, roadmaps, and design workflows, ensuring the team delivers high-quality work on schedule. Maintain a hands-on approach, contributing directly to key design projects while balancing leadership responsibilities. Partner with product managers, engineers, and executives to translate strategic goals into user-friendly design solutions. Advocate for user-centred design by leveraging qualitative and quantitative research, usability testing, and behavioural insights to make informed design decisions. Ensure design consistency and scalability through the use of design systems and atomic design principles. Champion accessibility (a11y) and inclusive design, ensuring our products are usable by a diverse audience. Collaborate with analytics and product teams to measure the impact of design and optimise experiences based on data. What you need to succeed A strong portfolio demonstrating your ability to lead design teams and deliver end-to-end product design solutions across platforms, backed by user research and measurable impact. Experience leading and developing design teams, fostering collaboration, mentorship, and performance-driven growth. Expertise in UX/UI principles, interaction design, and user research methodologies, with a proven track record of delivering results-driven digital products. Strong communication and stakeholder management skills, with the ability to influence cross-functional teams and advocate for design at all levels. Strategic mindset, with the ability to translate product goals into scalable, flexible, and user-centric design solutions. Experience managing design workflows, tools, and operational processes to improve team efficiency and output. Ability to thrive in a fast-paced environment, effectively balancing multiple priorities while maintaining design excellence. Experience in fintech or SaaS, with a strong understanding of financial products, compliance, security, and designing for trust. What you'll get A leadership role in shaping the future of fintech - your work will influence design strategy and impact millions of users. Opportunities for career growth - mentorship, leadership development, and the ability to scale and shape a high-performing design team. Autonomy and influence - own design decisions, drive cross-functional collaboration, and define best practices. A high-performing and collaborative team - work alongside talented designers, engineers, and product managers in a culture that values design excellence. A culture of experimentation - we encourage bold ideas, rapid iteration, and data-driven design improvements. Competitive compensation and benefits. Remote-friendly work culture with support for professional development and engagement with the design community. What to expect in the hiring process Application & portfolio review: we assess your experience, leadership impact, and UX case studies that demonstrate strategic thinking, process, and measurable outcomes. Preliminary phone call with recruiter: a brief conversation to discuss your background, leadership experience, and expectations. Interview with senior leadership: a deep dive into your leadership approach, design philosophy, and ability to drive impact. This includes a discussion on past projects and collaboration with cross-functional teams. Design leadership challenge: a scenario-based assessment to assess both strategic thinking and leadership skills while balancing UX/UI expertise. Final executive conversation: a discussion with senior leadership to assess alignment with our vision, strategic thinking, and team-building philosophy. How to apply: Submit your resume and portfolio showcasing your leadership in managing design teams, driving strategy, and delivering user-centred solutions with measurable business impact. We want to see case studies that demonstrate how you have led and developed designers, prioritised and managed projects, and fostered a high-performing team culture. Your portfolio should highlight how you have used research, data, and experimentation to inform decisions, optimise workflows, and drive success metrics. Create a Job Alert Interested in building your career at Moniepoint? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Link to your Portfolio: We want to see case studies that demonstrate how you have led and developed designers, prioritised and managed projects, and fostered a high-performing team culture. Your portfolio should highlight how you have used research, data, and experimentation to inform decisions, optimise workflows, and drive success metrics. GDPR Consent Select Please select to give us consent to process your data for recruiting purposes. Your data will be stored for 365 days before being deleted and you have the right to request its deletion at any time, as outlined in our privacy policy . Help Us Support Diversity at Moniepoint At Moniepoint, we are committed to fostering a diverse and inclusive work environment. We do not discriminate based on gender identity, orientation, or other personal characteristics. To help us track and improve our recruitment efforts and ensure we are meeting our gender inclusion goals, we kindly ask you to answer the following demographic questions. Your responses are voluntary and will not impact your application in any way. Thank you for helping us build a more inclusive team What is your gender? Select By checking this box, I consent to Moniepoint collecting, storing, and processing my responses to the demographic data surveys above.

Lead implementations, drive design sessions, and ensure seamless project execution Job Description Who We Are Pulsar is a trailblazing ServiceNow partner in the UK, committed to delivering unparalleled client experiences. As a boutique consultancy, our goal is to facilitate transformative success and swift value realization for our clients through the ServiceNow platform, augmented by the latest in AI technology. We believe that our business is our people, and our people are the business. Our culture reflects our passion for individual development and progression, rewarding work and that everyone has a voice - no idea is ever a bad one. Role Overview As a Senior Technical Consultant, you'll be at the forefront of solution design sessions, working with clients and contributing significantly to the creation of excellent design documents and technical user stories. Your expertise will be crucial in executing implementations, ensuring the functional integrity of the ServiceNow platform and processes. You will support clients and your fellow team members throughout the project phases, in line with the commercial agreement for the implementation. You'll be faced with issues of varying complexity as part of undertaking your role and will collaborate with colleagues to identify solutions and resolve challenges. As a senior member of the team, you'll be asked to contribute to the development of more junior team members, and to the overall service direction setting and development. Your specific responsibilities will include: Bringing a broad knowledge of the out of the box ServiceNow platform, including future releases Bringing deep specialism in one or more target platform products Leading a range of projects/initiatives to deliver value and successful outcomes to our customers Facilitating customer workshops, using the platform to demonstrate potential outcomes Managing key stakeholder relationships and communication effectively Leading project ways of working, to ensure the implementation is delivered in a collaborative, positive way, in line with the scope and plan agreed with the customer Providing the assurance standards, through the project lifecycle so that the development is completed at a best practice level Working with solution consultants to effectively scope projects and contribute to solution design Sharing knowledge throughout the wider Pulsar team on ServiceNow related subjects Leading development teams, coaching and mentoring junior consultants, helping them reach their full potential. Experience and Skills 3 years plus of hands-on configuration and deployment experience with the ServiceNow platform Implementation experience with a range of ServiceNow targeted product areas, such as IRM, TPRM, HRSD and ITSM ServiceNow - Certified Implementation Specialist in two or more platform areas Must have the latest delta of ServiceNow - Certified System Administrator (CSA) Further ServiceNow certifications, such as ServiceNow Certified Application Developer are highly desirable Effective collaboration and relationship building skills, particularly around requirements gathering and working with business users Proven ability to work with team members, leading and developing as required Positive 'can do' approach to problem solving and overcoming challenges An understanding of ITSM and ITIL frameworks; ITIL Foundations certification is a plus. What you get in return High pension contribution Private Health Insurance Life Insurance Career and personal development, including Consulting Skills for all Remote and flexible working A positive culture that seeks input on an ongoing basis and that will support you in achieving your aspirations. Apply to this job Ready to make an impact? Apply now and join our dynamic team!