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Assistant Front Office Manager - Hampton by Hilton London Gatwick Airport
RBH Hospitality Management
Assistant Front Office Manager - Hampton by Hilton London Gatwick Airport JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey OUR HOTEL The Hampton by Hilton, London Gatwick Airport is situated at the North Terminal of London Gatwick Airport, which is the UK's second largest airport. With 194 bedrooms, restaurant and bar serving up to 500 covers a day in peak season, the hotel has a gym facility onsite and has 2 meeting rooms, each able to accommodate up to 20 delegates. We pride ourselves on investing in our people and delivering outstanding customer service. If you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you! OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Free Gym Access 30% F&B discount at RBH hotels Refer a Friend scheme Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over 1000 per year And much much more! A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT OUR HOTEL What you'll be doing Assist the Front Office Manager in leading the front office team to deliver outstanding guest service, ensuring every guest feels valued and welcomed Address guest needs promptly and professionally, building lasting impressions and guest loyalty Oversee daily front office operations, including check-in/out processes, room assignment accuracy, and seamless billing, with a focus on efficient processes to minimize wait times and uphold high service standards Recruit, train, and mentor front desk staff to create a positive, collaborative environment; conduct regular training sessions to maintain service standards and empower team members to handle guest inquiries confidently Act as the primary contact for guest concerns, handling complaints with empathy and efficiency, and collaborating with other departments to ensure smooth operations and guest satisfaction Help to manage front office budgets, control expenses, and participate in financial forecasting, overseeing cash handling and monitoring accounts receivable for accuracy and compliance Maintain records of occupancy, rates, and guest profiles, preparing daily, weekly, and monthly reports, and share insights with senior management Motivate the team to achieve upselling targets by suggesting room upgrades and additional services; collaborate with sales and marketing teams to promote hotel packages and local partnerships Ensure front desk operations comply with hotel safety standards, oversee emergency procedures, and maintain a secure environment for guests and team members What We Need from You: Minimum of 1-2 years' experience in sales within the hospitality or events sector, with a proven record of achieving sales targets and managing client relationships effectively Strong leadership and people management skills, with the ability to inspire and develop a sales team to meet ambitious goals Exceptional communication and presentation skills, both written and verbal, with a professional and persuasive approach An understanding of sales principles and strategies, with experience in strategic planning, forecasting, and performance analysis Proficiency in CRM software and Microsoft Office, with the ability to generate and analyse sales data Highly organised, able to prioritise tasks and manage multiple projects in a fast-paced environment Flexibility to work outside of regular hours, including evenings and weekends A positive, proactive approach with the ability to identify and act on new opportunities in line with hotel objectives EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
Jul 17, 2025
Full time
Assistant Front Office Manager - Hampton by Hilton London Gatwick Airport JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey OUR HOTEL The Hampton by Hilton, London Gatwick Airport is situated at the North Terminal of London Gatwick Airport, which is the UK's second largest airport. With 194 bedrooms, restaurant and bar serving up to 500 covers a day in peak season, the hotel has a gym facility onsite and has 2 meeting rooms, each able to accommodate up to 20 delegates. We pride ourselves on investing in our people and delivering outstanding customer service. If you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you! OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Free Gym Access 30% F&B discount at RBH hotels Refer a Friend scheme Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over 1000 per year And much much more! A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT OUR HOTEL What you'll be doing Assist the Front Office Manager in leading the front office team to deliver outstanding guest service, ensuring every guest feels valued and welcomed Address guest needs promptly and professionally, building lasting impressions and guest loyalty Oversee daily front office operations, including check-in/out processes, room assignment accuracy, and seamless billing, with a focus on efficient processes to minimize wait times and uphold high service standards Recruit, train, and mentor front desk staff to create a positive, collaborative environment; conduct regular training sessions to maintain service standards and empower team members to handle guest inquiries confidently Act as the primary contact for guest concerns, handling complaints with empathy and efficiency, and collaborating with other departments to ensure smooth operations and guest satisfaction Help to manage front office budgets, control expenses, and participate in financial forecasting, overseeing cash handling and monitoring accounts receivable for accuracy and compliance Maintain records of occupancy, rates, and guest profiles, preparing daily, weekly, and monthly reports, and share insights with senior management Motivate the team to achieve upselling targets by suggesting room upgrades and additional services; collaborate with sales and marketing teams to promote hotel packages and local partnerships Ensure front desk operations comply with hotel safety standards, oversee emergency procedures, and maintain a secure environment for guests and team members What We Need from You: Minimum of 1-2 years' experience in sales within the hospitality or events sector, with a proven record of achieving sales targets and managing client relationships effectively Strong leadership and people management skills, with the ability to inspire and develop a sales team to meet ambitious goals Exceptional communication and presentation skills, both written and verbal, with a professional and persuasive approach An understanding of sales principles and strategies, with experience in strategic planning, forecasting, and performance analysis Proficiency in CRM software and Microsoft Office, with the ability to generate and analyse sales data Highly organised, able to prioritise tasks and manage multiple projects in a fast-paced environment Flexibility to work outside of regular hours, including evenings and weekends A positive, proactive approach with the ability to identify and act on new opportunities in line with hotel objectives EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
CV-Library Ltd
Senior Marketing Executive
CV-Library Ltd Fleet, Hampshire
At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of accelerated growth, following a year of key strategic acquisitions and significant investment across all parts of the business from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! Benefits Here at CV-Library, we value our employees and are committed to offering the best 23 days holiday, plus bank holidays Additional day off for your birthday Holiday buy/sell scheme Life Assurance - up to 3 times your annual salary Medicash healthcare cashback plan - includes dental, physio, osteopathy, complementary and alternative therapies such as reflexology Discounts as part of Medicash, gym memberships, shopping, entertainment etc. Eyecare and flu vouchers Employee Assistance Program and Mental Health First Aiders Pension contribution up to 7% Ongoing training and development - face to face training sessions available throughout the year LinkedIn Learning - over 5,000 free courses to choose from Long Service Awards The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 3 days a week on site We are seeking a Senior Marketing Executive to join our dynamic marketing team. In this role, you will be responsible for executing marketing strategies that boost brand awareness, drive traffic to our job board and enhance our overall online presence. Responsibilities: Assist in the execution and management of paid search campaigns (Google Ads, Bing) and LinkedIn Ads to drive quality traffic and conversions Support in building and executing tests in new digital channels and social platforms to diversify traffic acquisition Monitor campaign performance daily and make optimisation recommendations across targeting, bidding, creative and budgets Build and maintain campaign assets, including keyword lists, ad copy, audiences and extensions Support A/B testing efforts across creative, landing pages and bidding strategies Collaborate with the wider marketing team to ensure campaign messaging and assets are aligned with brand and commercial goals Produce regular reports and dashboards on campaign performance using Google Analytics, Data Studio and platform-specific tools Stay up to date on industry trends, platform updates and best practices Identify new opportunities for growth or efficiency within existing accounts and make proactive recommendations What we're looking for Demonstrable hands-on experience in digital performance marketing, ideally with paid search and LinkedIn Ads Strong working knowledge of Google Ads and LinkedIn Campaign Manager Familiar with audience targeting, keyword strategy, conversion tracking and campaign reporting Experience using Google Analytics, Google Tag Manager and spreadsheet tools like Excel or Google Sheets Solid understanding of key performance metrics (e.g. CTR, CPC, CPA, ROAS) Strong attention to detail with an analytical mindset Experience in a fast-paced, results-driven environment - either in-house or agency side We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.
Jul 17, 2025
Full time
At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of accelerated growth, following a year of key strategic acquisitions and significant investment across all parts of the business from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! Benefits Here at CV-Library, we value our employees and are committed to offering the best 23 days holiday, plus bank holidays Additional day off for your birthday Holiday buy/sell scheme Life Assurance - up to 3 times your annual salary Medicash healthcare cashback plan - includes dental, physio, osteopathy, complementary and alternative therapies such as reflexology Discounts as part of Medicash, gym memberships, shopping, entertainment etc. Eyecare and flu vouchers Employee Assistance Program and Mental Health First Aiders Pension contribution up to 7% Ongoing training and development - face to face training sessions available throughout the year LinkedIn Learning - over 5,000 free courses to choose from Long Service Awards The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 3 days a week on site We are seeking a Senior Marketing Executive to join our dynamic marketing team. In this role, you will be responsible for executing marketing strategies that boost brand awareness, drive traffic to our job board and enhance our overall online presence. Responsibilities: Assist in the execution and management of paid search campaigns (Google Ads, Bing) and LinkedIn Ads to drive quality traffic and conversions Support in building and executing tests in new digital channels and social platforms to diversify traffic acquisition Monitor campaign performance daily and make optimisation recommendations across targeting, bidding, creative and budgets Build and maintain campaign assets, including keyword lists, ad copy, audiences and extensions Support A/B testing efforts across creative, landing pages and bidding strategies Collaborate with the wider marketing team to ensure campaign messaging and assets are aligned with brand and commercial goals Produce regular reports and dashboards on campaign performance using Google Analytics, Data Studio and platform-specific tools Stay up to date on industry trends, platform updates and best practices Identify new opportunities for growth or efficiency within existing accounts and make proactive recommendations What we're looking for Demonstrable hands-on experience in digital performance marketing, ideally with paid search and LinkedIn Ads Strong working knowledge of Google Ads and LinkedIn Campaign Manager Familiar with audience targeting, keyword strategy, conversion tracking and campaign reporting Experience using Google Analytics, Google Tag Manager and spreadsheet tools like Excel or Google Sheets Solid understanding of key performance metrics (e.g. CTR, CPC, CPA, ROAS) Strong attention to detail with an analytical mindset Experience in a fast-paced, results-driven environment - either in-house or agency side We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.
Brandon James
Associate Quantity Surveyor
Brandon James Theale, Berkshire
A leading national construction and property consultancy is seeking a professional and driven Associate Quantity Surveyor to strengthen their established team in Reading. This is a key opportunity for a forward-thinking Associate Quantity Surveyor to take on a leadership role, manage major client relationships, and contribute to strategic growth. The Associate Quantity Surveyor Role The successful Associate Quantity Surveyor will join one of three dedicated Quantity Surveying teams in the Reading office, working alongside a collaborative group of 15 professionals. This specialist team primarily delivers Defence, Public Sector, and NEC-based projects across the South East and beyond. As an Associate Quantity Surveyor , you will take responsibility for overseeing significant schemes ranging from 1m to 600m, spanning sectors such as Defence, Education, Government, and Residential (with a focus on Purpose-Built Student Accommodation). Initially, the role will involve managing multiple projects for a long-standing Defence client, offering exposure to complex, high-value developments. The Associate Quantity Surveyor will play a hands-on role in leading project delivery, developing new and existing client relationships, and supporting the development of junior team members. The role also provides an opportunity to contribute to business development and broader practice growth initiatives. The consultancy operates from newly refurbished, modern offices and offers a flexible hybrid working arrangement, typically requiring attendance 2-3 days per week. The Associate Quantity Surveyor - Requirements The ideal Senior Quantity Surveyor will be a motivated and client-focused professional with strong leadership and technical expertise. You should have: A RICS Accredited degree qualification MRICS preferred but not essential Previous Quantity Surveying experience in a UK Construction Consultancy / PQS firm NEC contract experience - highly desirable A successful track record leading projects from inception to completion, often juggling multiple projects simultaneously In Return? The company are happy to discuss individual requirements based on experience but are looking to offer: 70,000 - 80,000 Car allowance 25 days annual leave + bank holidays Private healthcare & life assurance (4x salary) Income protection Generous pension contribution Hybrid working (2-3 days office-based) Paid professional subscriptions (up to 2) Company car scheme, cycle to work & gym membership Regular social events Clear route to Associate level and beyond If you are a Quantity Surveyor considering your career options, contact Jessica Lawrence at Brandon James. Ref: Associate Quantity Surveyor / Quantity Surveying / Associate Cost Consultant / Associate Cost Manager / Cost Management / Consultancy / Defence / NEC / Reading
Jul 16, 2025
Full time
A leading national construction and property consultancy is seeking a professional and driven Associate Quantity Surveyor to strengthen their established team in Reading. This is a key opportunity for a forward-thinking Associate Quantity Surveyor to take on a leadership role, manage major client relationships, and contribute to strategic growth. The Associate Quantity Surveyor Role The successful Associate Quantity Surveyor will join one of three dedicated Quantity Surveying teams in the Reading office, working alongside a collaborative group of 15 professionals. This specialist team primarily delivers Defence, Public Sector, and NEC-based projects across the South East and beyond. As an Associate Quantity Surveyor , you will take responsibility for overseeing significant schemes ranging from 1m to 600m, spanning sectors such as Defence, Education, Government, and Residential (with a focus on Purpose-Built Student Accommodation). Initially, the role will involve managing multiple projects for a long-standing Defence client, offering exposure to complex, high-value developments. The Associate Quantity Surveyor will play a hands-on role in leading project delivery, developing new and existing client relationships, and supporting the development of junior team members. The role also provides an opportunity to contribute to business development and broader practice growth initiatives. The consultancy operates from newly refurbished, modern offices and offers a flexible hybrid working arrangement, typically requiring attendance 2-3 days per week. The Associate Quantity Surveyor - Requirements The ideal Senior Quantity Surveyor will be a motivated and client-focused professional with strong leadership and technical expertise. You should have: A RICS Accredited degree qualification MRICS preferred but not essential Previous Quantity Surveying experience in a UK Construction Consultancy / PQS firm NEC contract experience - highly desirable A successful track record leading projects from inception to completion, often juggling multiple projects simultaneously In Return? The company are happy to discuss individual requirements based on experience but are looking to offer: 70,000 - 80,000 Car allowance 25 days annual leave + bank holidays Private healthcare & life assurance (4x salary) Income protection Generous pension contribution Hybrid working (2-3 days office-based) Paid professional subscriptions (up to 2) Company car scheme, cycle to work & gym membership Regular social events Clear route to Associate level and beyond If you are a Quantity Surveyor considering your career options, contact Jessica Lawrence at Brandon James. Ref: Associate Quantity Surveyor / Quantity Surveying / Associate Cost Consultant / Associate Cost Manager / Cost Management / Consultancy / Defence / NEC / Reading
Michael Page
MRICS Senior Property Manager (Mixed-Use Portfolio)
Michael Page
This Senior Property Manager role oversees a mixed-use portfolio (80% commercial, 20% residential) across the UK, managing client relationships, service charge budgets, and line managing two property managers. It's a leadership position within a close-knit, growing firm offering flexibility, long-term growth, and a vibrant team culture. Client Details The client is a London-based, privately owned estate and asset management firm specialising in commercial and residential portfolios across the UK. Managing over 400 million in assets and 4,500+ residential tenancies, they prioritize precise service charge budgeting, financial planning, and tailored property services. Description Key responsibilities include overseeing a mixed-use portfolio, managing client relationships, and leading lease renewals and major works. The role also involves setting and controlling service charge budgets, approving invoices and financial plans, collaborating with the wider internal property team, and mentoring two junior property managers. Profile The successful candidate will be a RICS-qualified professional with extensive expertise in service charge budgeting and property financial management. They must demonstrate confidence, articulate communication, and proficiency in engaging with senior stakeholders both internally and externally. The role requires the ability to deputise for senior directors when necessary and lead client negotiations and critical decision-making processes. Additionally, the candidate should be experienced in managing both commercial and residential portfolios, mentoring junior staff, and committed to contributing to the company's long-term growth. Job Offer In return, our client can offer: Salary: 60,000- 70,000 (flexibility to exceed 70k for the right candidate) London travel card provided + all expenses paid Private medical and dental benefits Flexible working arrangements Supportive, close-knit team culture Regular social events and team-building activities On-site wellness services, including periodic massage therapy Genuine opportunities for career growth and development
Jul 16, 2025
Full time
This Senior Property Manager role oversees a mixed-use portfolio (80% commercial, 20% residential) across the UK, managing client relationships, service charge budgets, and line managing two property managers. It's a leadership position within a close-knit, growing firm offering flexibility, long-term growth, and a vibrant team culture. Client Details The client is a London-based, privately owned estate and asset management firm specialising in commercial and residential portfolios across the UK. Managing over 400 million in assets and 4,500+ residential tenancies, they prioritize precise service charge budgeting, financial planning, and tailored property services. Description Key responsibilities include overseeing a mixed-use portfolio, managing client relationships, and leading lease renewals and major works. The role also involves setting and controlling service charge budgets, approving invoices and financial plans, collaborating with the wider internal property team, and mentoring two junior property managers. Profile The successful candidate will be a RICS-qualified professional with extensive expertise in service charge budgeting and property financial management. They must demonstrate confidence, articulate communication, and proficiency in engaging with senior stakeholders both internally and externally. The role requires the ability to deputise for senior directors when necessary and lead client negotiations and critical decision-making processes. Additionally, the candidate should be experienced in managing both commercial and residential portfolios, mentoring junior staff, and committed to contributing to the company's long-term growth. Job Offer In return, our client can offer: Salary: 60,000- 70,000 (flexibility to exceed 70k for the right candidate) London travel card provided + all expenses paid Private medical and dental benefits Flexible working arrangements Supportive, close-knit team culture Regular social events and team-building activities On-site wellness services, including periodic massage therapy Genuine opportunities for career growth and development
Greater London Authority (GLA)
Executive Assistant to Assistant Directors/Team Assistant
Greater London Authority (GLA) Southwark, London
Communities and Skills Collaborative, open, inclusive and fair - we work with and through partners to ensure Londoners can shape healthy, empowered and productive lives. Communities and Skills is led by Executive Director, Tunde Olayinka and is comprised of the following units: Civil Society & Sport, Communities & Social Policy, Group Public Health Unit, Skills and Employment and Health, Children and Young Londoners. About the role To provide secretarial, administrative and research support services to the Assistant Directors - Skills & Employment, which are responsive to their needs and contribute to making their roles effective. Provide support for a team of over 150 people which includes clerking senior management team meetings and leading on team events such as unit away days. What your day will look like You will: Provide high level secretarial support to the Assistant Directors, including: Diary management, email monitoring and assisting with prioritising activities Arranging meetings, collating agendas, distributing papers and taking minutes Ensure the Assistant Directors are properly briefed on and familiar with the agenda in advance of all meetings. Act as the first point of contact, responding to queries and producing draft correspondence on behalf of the Assistant Director/Head of Unit. Maintain key lines of communication and working relationships with Senior Managers and other staff across the organisation to support the Assistant Directors in their roles. Provide high quality secretariat support for regular meetings with Deputy Mayors and relevant Senior Managers/staff Undertake research, fact-finding and analysis activities in support of the team's work and to support team member development and assist in procuring consultants, event space and training. Arrange meetings, including finding suitable dates, booking rooms, ordering catering and equipment; produce and circulate meeting documentation such as agendas, minutes and presentations and noting and following up on any actions agreed as required. Liaise with stakeholders including London Councils, boroughs, representative bodies of the skills sector, business and other key partners and maintain excellent working relationships. Co-ordinate, manage and plan consultation and stakeholder events and communications activities. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Experience of providing high-level secretarial support to a senior leader. Experience of providing supporting a large team including onboarding of new staff and implementing processes to support staff. Experience of using IT systems including MS Outlook, word-processing, spreadsheets and databases. Strong communication skills and experience of working to demanding deadlines and working with a range of stakeholders. How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please note all applications for this vacancy must be submitted via our online recruitment system. We do not accept CVs alone for this role. Please upload a personal statement to the 'Additional Documents' section of the form. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and cover letter/supporting statement documents are saved with the job reference number as part of the naming convention (E.g. "CV - applicant name - 012345) Please note, if you do not provide both a CV and a covering letter, you will not be considered for the role so please ensure the above has been submitted before the deadline. If you wish to speak to someone about the role, Ann-Marie Soyinka the hiring manager would be happy to speak to you about the role. (). If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date is: 7 & 8 August 2025 Equality, diversity and inclusion London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Secondment Opportunity If you are a GLA employee applying for an internal fixed-term position, as an internal secondment opportunity, you must ensure you satisfy the following secondment policy criteria listed below before applying On a permanent contract or a fixed term contract where the time left on the contract at the point at which you apply for secondment is longer than the secondment period; successfully completed your probation period and are performing to the required standard for your current role; and at least 18 months service with the GLA If you do meet the criteria listed above, you will need to complete the Approval for secondment application form and gain line manager approval, before emailing the fully completed form to the Resourcing Assistant who is managing the vacancy. This form must be received by the closing date of the vacancy. Failure to provide this form will mean your application cannot be progressed. If you are unable to satisfy all of the criteria, unfortunately, you are not eligible to apply for this vacancy as an internal secondment. For further information, please see Secondment Policy and Procedure . IMPORTANT : If you are a current GLA employee on a fixed-term contract, which is due to end BEFORE the end date of this vacancy, you DO NOT NEED to complete the Approval for secondment application form as it is not a secondment. If you are successful in securing this secondment opportunity, you will need to be released from your existing role, so please ensure that you make your line manager aware of your application. More Support If you have a disability which makes submitting an online application form difficult, please contact . The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application.
Jul 16, 2025
Full time
Communities and Skills Collaborative, open, inclusive and fair - we work with and through partners to ensure Londoners can shape healthy, empowered and productive lives. Communities and Skills is led by Executive Director, Tunde Olayinka and is comprised of the following units: Civil Society & Sport, Communities & Social Policy, Group Public Health Unit, Skills and Employment and Health, Children and Young Londoners. About the role To provide secretarial, administrative and research support services to the Assistant Directors - Skills & Employment, which are responsive to their needs and contribute to making their roles effective. Provide support for a team of over 150 people which includes clerking senior management team meetings and leading on team events such as unit away days. What your day will look like You will: Provide high level secretarial support to the Assistant Directors, including: Diary management, email monitoring and assisting with prioritising activities Arranging meetings, collating agendas, distributing papers and taking minutes Ensure the Assistant Directors are properly briefed on and familiar with the agenda in advance of all meetings. Act as the first point of contact, responding to queries and producing draft correspondence on behalf of the Assistant Director/Head of Unit. Maintain key lines of communication and working relationships with Senior Managers and other staff across the organisation to support the Assistant Directors in their roles. Provide high quality secretariat support for regular meetings with Deputy Mayors and relevant Senior Managers/staff Undertake research, fact-finding and analysis activities in support of the team's work and to support team member development and assist in procuring consultants, event space and training. Arrange meetings, including finding suitable dates, booking rooms, ordering catering and equipment; produce and circulate meeting documentation such as agendas, minutes and presentations and noting and following up on any actions agreed as required. Liaise with stakeholders including London Councils, boroughs, representative bodies of the skills sector, business and other key partners and maintain excellent working relationships. Co-ordinate, manage and plan consultation and stakeholder events and communications activities. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Experience of providing high-level secretarial support to a senior leader. Experience of providing supporting a large team including onboarding of new staff and implementing processes to support staff. Experience of using IT systems including MS Outlook, word-processing, spreadsheets and databases. Strong communication skills and experience of working to demanding deadlines and working with a range of stakeholders. How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please note all applications for this vacancy must be submitted via our online recruitment system. We do not accept CVs alone for this role. Please upload a personal statement to the 'Additional Documents' section of the form. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and cover letter/supporting statement documents are saved with the job reference number as part of the naming convention (E.g. "CV - applicant name - 012345) Please note, if you do not provide both a CV and a covering letter, you will not be considered for the role so please ensure the above has been submitted before the deadline. If you wish to speak to someone about the role, Ann-Marie Soyinka the hiring manager would be happy to speak to you about the role. (). If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date is: 7 & 8 August 2025 Equality, diversity and inclusion London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Secondment Opportunity If you are a GLA employee applying for an internal fixed-term position, as an internal secondment opportunity, you must ensure you satisfy the following secondment policy criteria listed below before applying On a permanent contract or a fixed term contract where the time left on the contract at the point at which you apply for secondment is longer than the secondment period; successfully completed your probation period and are performing to the required standard for your current role; and at least 18 months service with the GLA If you do meet the criteria listed above, you will need to complete the Approval for secondment application form and gain line manager approval, before emailing the fully completed form to the Resourcing Assistant who is managing the vacancy. This form must be received by the closing date of the vacancy. Failure to provide this form will mean your application cannot be progressed. If you are unable to satisfy all of the criteria, unfortunately, you are not eligible to apply for this vacancy as an internal secondment. For further information, please see Secondment Policy and Procedure . IMPORTANT : If you are a current GLA employee on a fixed-term contract, which is due to end BEFORE the end date of this vacancy, you DO NOT NEED to complete the Approval for secondment application form as it is not a secondment. If you are successful in securing this secondment opportunity, you will need to be released from your existing role, so please ensure that you make your line manager aware of your application. More Support If you have a disability which makes submitting an online application form difficult, please contact . The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application.
Principal Transport Allocation Officer
We Manage Jobs(WMJobs) Worcester, Worcestershire
Job Title: Principle Transport Allocation Officer Salary: £35,887 - £38,288 per annum 35 Hours per Week Location: Warndon Depot Team: Transport Commissioing Permanent The Role Are you an experienced transport operations professional ready to lead, innovate, and make a positive impact across Worcestershire?Worcestershire County Council is seeking a dynamic Principal Transport Allocation Officer to join our Economy and Infrastructure Directorate.This pivotal role will see you at the heart of our transport operations, ensuring high-quality, efficient, and customer-focused services that support our communities. About the Role As Principal Transport Allocation Officer, you will be responsible for the strategic delivery, day-to-day management, and monitoring of the Council's Transport Operations.This includes overseeing Home to School Transport, Adult Social Care Transport, and Subsidised Local Bus Transport under both statutory and discretionary policies.You will play a key role in planning, supervising, and supporting the Allocation Officers, ensuring statutory timescales are met and resources are managed efficiently. You will be the first point of contact for escalations, produce options appraisals, and develop tailored solutions for service delivery.Your expertise will drive operational excellence, from monitoring Key Performance Indicators (KPIs) and operator compliance to developing emergency plans and responding to weather events.You will also support robust financial management, ensuring value for money and operational efficiencies. Key Responsibilities Manage and allocate workloads for the Transport Allocation Officers, ensuring statutory deadlines are consistently met. Monitor, record, and analyse internal and external work streams to identify growth areas and resource needs. Supervise team activities, provide guidance, and be the escalation point for complex issues. Lead on the development of operational relationships with transport providers, ensuring effective communication and opportunities for market engagement. Develop, implement, and monitor performance management processes for contractual services. Jointly oversee KPIs with the Contracts & Compliance Manager, addressing non-compliance or underperformance with clear action plans. Maintain and regularly update emergency plans, ensuring readiness for unexpected events and operator shortages. Support budget monitoring and prepare business cases to enhance operational efficiency. Produce detailed reports for senior management, highlighting trends, volumes, and recommendations for improvement. Collaborate with the Principal Transport Review Officer to analyse and evidence the performance of commissioned services. What We're Looking For Experience: Substantial experience in commissioning and managing operational transport services. Proven track record of managing operational contracts and procurement processes. Demonstrable experience in supervising teams and negotiating with public and private sector organisations. Strong background in budgetary control and reporting. Proficiency in developing, implementing, and monitoring KPIs and driving change management initiatives. IT skills and experience with relevant software packages. Knowledge, Skills, and Abilities: Specialist knowledge of education travel policy, assessment processes, and contract management. Ability to innovate, drive change, and deliver service improvements. Excellent analytical, planning, and problem-solving skills. Strong interpersonal and communication skills, with the ability to build positive relationships at all levels. Ability to handle sensitive information with discretion and ensure GDPR compliance. Willingness to travel county-wide and work outside normal office hours when required. Qualifications: Level 6 qualification or equivalent compensatory experience (essential). Level 1 qualification in Essential Digital Skills or evidence of excellent IT skills (desirable). Membership of a relevant professional body and/or Passenger Transport CPC (desirable). Our People Values We are committed to upholding Worcestershire County Council's values: Customer Focus: Delivering high-quality services that meet our customers' needs. Can Do Culture: Proactively seeking excellence and innovative solutions. Freedom within Boundaries: Driving constructive change through cohesive decision-making. Why Join Us? Be part of a supportive, forward-thinking team making a tangible difference in the community. Opportunities for personal and professional development. A culture that values equality, diversity, and inclusion. If you are passionate about transport operations and ready to take the next step in your career, we want to hear from you! Apply now and help shape the future of transport in Worcestershire. For further information please contact: Helena Payne Benefits: You'll find an overview of the benefits Worcestershire County Council have to offer on our webpage Worcestershire County Council - Why work for us? Some of these offers include: Great Holiday Entitlement: As well as bank holidays, you'll get 26 days paid holiday (pro rata for part-time staff). This goes up to 31 days when you have been with us for 5 years.If you get more than 26 days where you work now, don't worry because if you join us without a break, we'll match your holiday up to 31 days. If you're successful and want to take advantage of this do let us know! Brilliant Pension Scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government. Professional Learning & Development: We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation. Flexible Working: We are proud to offer hybrid working to provide a better work/life balance where possible. Equality & Diversity: The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents. Application Closing Date: 13/07/2025 Anticipated Interview Date: 21/07/2025 Attached documents Principal Transport Allocation Officer JDPS.docx
Jul 16, 2025
Full time
Job Title: Principle Transport Allocation Officer Salary: £35,887 - £38,288 per annum 35 Hours per Week Location: Warndon Depot Team: Transport Commissioing Permanent The Role Are you an experienced transport operations professional ready to lead, innovate, and make a positive impact across Worcestershire?Worcestershire County Council is seeking a dynamic Principal Transport Allocation Officer to join our Economy and Infrastructure Directorate.This pivotal role will see you at the heart of our transport operations, ensuring high-quality, efficient, and customer-focused services that support our communities. About the Role As Principal Transport Allocation Officer, you will be responsible for the strategic delivery, day-to-day management, and monitoring of the Council's Transport Operations.This includes overseeing Home to School Transport, Adult Social Care Transport, and Subsidised Local Bus Transport under both statutory and discretionary policies.You will play a key role in planning, supervising, and supporting the Allocation Officers, ensuring statutory timescales are met and resources are managed efficiently. You will be the first point of contact for escalations, produce options appraisals, and develop tailored solutions for service delivery.Your expertise will drive operational excellence, from monitoring Key Performance Indicators (KPIs) and operator compliance to developing emergency plans and responding to weather events.You will also support robust financial management, ensuring value for money and operational efficiencies. Key Responsibilities Manage and allocate workloads for the Transport Allocation Officers, ensuring statutory deadlines are consistently met. Monitor, record, and analyse internal and external work streams to identify growth areas and resource needs. Supervise team activities, provide guidance, and be the escalation point for complex issues. Lead on the development of operational relationships with transport providers, ensuring effective communication and opportunities for market engagement. Develop, implement, and monitor performance management processes for contractual services. Jointly oversee KPIs with the Contracts & Compliance Manager, addressing non-compliance or underperformance with clear action plans. Maintain and regularly update emergency plans, ensuring readiness for unexpected events and operator shortages. Support budget monitoring and prepare business cases to enhance operational efficiency. Produce detailed reports for senior management, highlighting trends, volumes, and recommendations for improvement. Collaborate with the Principal Transport Review Officer to analyse and evidence the performance of commissioned services. What We're Looking For Experience: Substantial experience in commissioning and managing operational transport services. Proven track record of managing operational contracts and procurement processes. Demonstrable experience in supervising teams and negotiating with public and private sector organisations. Strong background in budgetary control and reporting. Proficiency in developing, implementing, and monitoring KPIs and driving change management initiatives. IT skills and experience with relevant software packages. Knowledge, Skills, and Abilities: Specialist knowledge of education travel policy, assessment processes, and contract management. Ability to innovate, drive change, and deliver service improvements. Excellent analytical, planning, and problem-solving skills. Strong interpersonal and communication skills, with the ability to build positive relationships at all levels. Ability to handle sensitive information with discretion and ensure GDPR compliance. Willingness to travel county-wide and work outside normal office hours when required. Qualifications: Level 6 qualification or equivalent compensatory experience (essential). Level 1 qualification in Essential Digital Skills or evidence of excellent IT skills (desirable). Membership of a relevant professional body and/or Passenger Transport CPC (desirable). Our People Values We are committed to upholding Worcestershire County Council's values: Customer Focus: Delivering high-quality services that meet our customers' needs. Can Do Culture: Proactively seeking excellence and innovative solutions. Freedom within Boundaries: Driving constructive change through cohesive decision-making. Why Join Us? Be part of a supportive, forward-thinking team making a tangible difference in the community. Opportunities for personal and professional development. A culture that values equality, diversity, and inclusion. If you are passionate about transport operations and ready to take the next step in your career, we want to hear from you! Apply now and help shape the future of transport in Worcestershire. For further information please contact: Helena Payne Benefits: You'll find an overview of the benefits Worcestershire County Council have to offer on our webpage Worcestershire County Council - Why work for us? Some of these offers include: Great Holiday Entitlement: As well as bank holidays, you'll get 26 days paid holiday (pro rata for part-time staff). This goes up to 31 days when you have been with us for 5 years.If you get more than 26 days where you work now, don't worry because if you join us without a break, we'll match your holiday up to 31 days. If you're successful and want to take advantage of this do let us know! Brilliant Pension Scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government. Professional Learning & Development: We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation. Flexible Working: We are proud to offer hybrid working to provide a better work/life balance where possible. Equality & Diversity: The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents. Application Closing Date: 13/07/2025 Anticipated Interview Date: 21/07/2025 Attached documents Principal Transport Allocation Officer JDPS.docx
Hays
Building Surveyor
Hays Billericay, Essex
Building Surveyor opportunity with Academy Estate Consultants Building Surveyor/Project Manager Location : Billericay, Essex Remuneration: Starting salary £30,000 - £50,000 per annum. Annual bonus scheme. Car contribution. Holiday package: 22 days (+BH + Christmas closure). Progression unique to the role. Chartership support. Pension. Company social events. Business travel expenses paid. Salary sacrifice electric/hybrid car scheme. Salary sacrifice 'Cycle to work' scheme. Working hours: 8.30am - 5pm Start: Asap Hays is excited to be working in partnership with Academy Estate Consultants who are a privately owned Building Consultancy providing comprehensive professional services predominantly within the education sector. At Academy Estate Consultants you will join a culture focused on creating inspiring and sustainable spaces. The organisation thrives on building strong relationships by understanding the challenges their clients face, sharing their vision and helping them transform potential into reality. This is achieved with a focus on maximising efficiencies for their clients to save time and money. Due to ongoing success and growth, the Academy Estate team are looking to grow the professional Surveying and Project Management department by recruiting intermediate Surveyors/Project Managers to be responsible for the procurement and delivery of a vast array of construction, mechanical and electrical related projects. This includes (but not limited to): new build schemes, fire door renewals, cladding and window renewals, new heating and ventilation systems, new electrical distribution (power, general and emergency lighting), fire alarm renewals, laboratory refurbishments and drainage replacements. As an Intermediate Building Surveyor/Project Manager you will be responsible for the undertaking of typical project management, contract administration and employers' agent functions/duties predominantly on behalf of education clients. This will include producing feasibility studies and condition surveys, defect analysis, measured surveys, specification writing, contract administration and project delivery. As part of the role you will undertake site inspections, attend and chair meetings and provide progress reports including financial monitoring statements. Senior roles are available depending on experience and will include additional responsibilities. APC support and mentoring is offered for all surveyors looking to become MRICS qualified. As well as annual holiday entitlement and pension contributions, at Academy Estate Consultants you will receive a competitive salary, be part of an annual bonus scheme and enjoy staff socials events. To be successful for this role you will hold an RICS accredited Building Surveying degree (or similar) and have gained experience working within a Surveying consultancy environment. Experience gained working with education projects is preferred. Demonstrable experience within project management and contract administration is essential. You'll be motivated with a positive attitude and enjoy working with others. The role will be based in the office and will include visiting sites. You will need to be forward-thinking, adaptable and adopt a continual improvement mindset. A driving licence and access to a vehicle for work purposes is essential and you will be required to live within commutable distance of Billericay, Essex. For more information about the role and organisation please contact Laura Kittle who is the retained consultant working in partnership with Academy Estate Consultants on . #
Jul 16, 2025
Full time
Building Surveyor opportunity with Academy Estate Consultants Building Surveyor/Project Manager Location : Billericay, Essex Remuneration: Starting salary £30,000 - £50,000 per annum. Annual bonus scheme. Car contribution. Holiday package: 22 days (+BH + Christmas closure). Progression unique to the role. Chartership support. Pension. Company social events. Business travel expenses paid. Salary sacrifice electric/hybrid car scheme. Salary sacrifice 'Cycle to work' scheme. Working hours: 8.30am - 5pm Start: Asap Hays is excited to be working in partnership with Academy Estate Consultants who are a privately owned Building Consultancy providing comprehensive professional services predominantly within the education sector. At Academy Estate Consultants you will join a culture focused on creating inspiring and sustainable spaces. The organisation thrives on building strong relationships by understanding the challenges their clients face, sharing their vision and helping them transform potential into reality. This is achieved with a focus on maximising efficiencies for their clients to save time and money. Due to ongoing success and growth, the Academy Estate team are looking to grow the professional Surveying and Project Management department by recruiting intermediate Surveyors/Project Managers to be responsible for the procurement and delivery of a vast array of construction, mechanical and electrical related projects. This includes (but not limited to): new build schemes, fire door renewals, cladding and window renewals, new heating and ventilation systems, new electrical distribution (power, general and emergency lighting), fire alarm renewals, laboratory refurbishments and drainage replacements. As an Intermediate Building Surveyor/Project Manager you will be responsible for the undertaking of typical project management, contract administration and employers' agent functions/duties predominantly on behalf of education clients. This will include producing feasibility studies and condition surveys, defect analysis, measured surveys, specification writing, contract administration and project delivery. As part of the role you will undertake site inspections, attend and chair meetings and provide progress reports including financial monitoring statements. Senior roles are available depending on experience and will include additional responsibilities. APC support and mentoring is offered for all surveyors looking to become MRICS qualified. As well as annual holiday entitlement and pension contributions, at Academy Estate Consultants you will receive a competitive salary, be part of an annual bonus scheme and enjoy staff socials events. To be successful for this role you will hold an RICS accredited Building Surveying degree (or similar) and have gained experience working within a Surveying consultancy environment. Experience gained working with education projects is preferred. Demonstrable experience within project management and contract administration is essential. You'll be motivated with a positive attitude and enjoy working with others. The role will be based in the office and will include visiting sites. You will need to be forward-thinking, adaptable and adopt a continual improvement mindset. A driving licence and access to a vehicle for work purposes is essential and you will be required to live within commutable distance of Billericay, Essex. For more information about the role and organisation please contact Laura Kittle who is the retained consultant working in partnership with Academy Estate Consultants on . #
Senior Growth Product Designer
Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? As a Senior Product Designer, you'll drive measurable impact of our go-to-market initiatives by optimizing user journeys, uncovering growth opportunities, and designing experiments that scale. This also isn't about incremental tweaks-it's about reimagining how Intercom's products grow and retain users through elegant, principled design. You'll partner closely with product, engineering, and marketing to shape strategies that pair our business goals with user needs. Key responsibilities: Lead end-to-end design of growth initiatives (A/B tests, onboarding flows, feature adoption campaigns). Translate data insights into intuitive, visually compelling experiences. Contribute to monetisation strategies and understand their impact on checkout, trials and in-product experiences. Build prototypes to validate hypotheses rapidly, balancing speed with craft. Collaborate with cross-functional teams to define growth roadmaps. Champion a culture of experimentation while maintaining Intercom's high craft design ethos. What skills do I need? Growth experience: 4+ years designing for metrics-driven environments (e.g., conversion optimisation, retention strategies, pricing and checkout experiences). Proven craft excellence: Portfolio demonstrating mastery of typography, interaction design, and systems thinking. We'll want to see raw Figma files, not just polished decks. Strategic partnership: Ability to articulate how design decisions directly impact business outcomes. Systems thinking: Experience working with complex products and extending design systems at scale. Ability to think big: Through successfully and adeptly move from 10k ft thinking to 10ft execution. Strong communication: Able to provide strong rationale behind your design work and provide others good feedback. Compensation & Benefits We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary, equity and bonuses in a fast-growing company We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Regular compensation reviews - we reward great work! Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we're happy to get you whatever equipment helps you get your job done Interview Process Informal intro call (30 mins): Chat with our hiring team about your aspirations. Portfolio deep-dive (60 mins): Walk the Growth Design Manager through 1-2 projects demonstrating your best work, ideally focused on Growth design. On-site (4 hours): Present your work to a wider panel, tackle a real-world growth problem with our team and learn about what it is like to work at Intercom.Why design at Intercom? Ownership: Ship work that directly impacts 25,000+ businesses globally. Momentum: AI is rapidly evolving, and our industry is well placed to take advantage of these new capabilities. High craft culture: Join a team that obsesses over details-see our Design Principles . Legacy meets momentum: Help redefine Intercom's next design era while building on our storied Product and Design heritage. Apply Now If you're ready to blend analytical rigor with pixel-perfect execution, we want to hear from you. Share your portfolio (including password-protected work if needed) and a note about what excites you about growth design at Intercom. P.S. Not sure you meet all requirements? We value mindset over checkboxes-apply anyway. Intercom is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment. Policies Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Is this role not quite what you're looking for? Join our Talent Community to stay connected with us.
Jul 16, 2025
Full time
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? As a Senior Product Designer, you'll drive measurable impact of our go-to-market initiatives by optimizing user journeys, uncovering growth opportunities, and designing experiments that scale. This also isn't about incremental tweaks-it's about reimagining how Intercom's products grow and retain users through elegant, principled design. You'll partner closely with product, engineering, and marketing to shape strategies that pair our business goals with user needs. Key responsibilities: Lead end-to-end design of growth initiatives (A/B tests, onboarding flows, feature adoption campaigns). Translate data insights into intuitive, visually compelling experiences. Contribute to monetisation strategies and understand their impact on checkout, trials and in-product experiences. Build prototypes to validate hypotheses rapidly, balancing speed with craft. Collaborate with cross-functional teams to define growth roadmaps. Champion a culture of experimentation while maintaining Intercom's high craft design ethos. What skills do I need? Growth experience: 4+ years designing for metrics-driven environments (e.g., conversion optimisation, retention strategies, pricing and checkout experiences). Proven craft excellence: Portfolio demonstrating mastery of typography, interaction design, and systems thinking. We'll want to see raw Figma files, not just polished decks. Strategic partnership: Ability to articulate how design decisions directly impact business outcomes. Systems thinking: Experience working with complex products and extending design systems at scale. Ability to think big: Through successfully and adeptly move from 10k ft thinking to 10ft execution. Strong communication: Able to provide strong rationale behind your design work and provide others good feedback. Compensation & Benefits We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary, equity and bonuses in a fast-growing company We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Regular compensation reviews - we reward great work! Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we're happy to get you whatever equipment helps you get your job done Interview Process Informal intro call (30 mins): Chat with our hiring team about your aspirations. Portfolio deep-dive (60 mins): Walk the Growth Design Manager through 1-2 projects demonstrating your best work, ideally focused on Growth design. On-site (4 hours): Present your work to a wider panel, tackle a real-world growth problem with our team and learn about what it is like to work at Intercom.Why design at Intercom? Ownership: Ship work that directly impacts 25,000+ businesses globally. Momentum: AI is rapidly evolving, and our industry is well placed to take advantage of these new capabilities. High craft culture: Join a team that obsesses over details-see our Design Principles . Legacy meets momentum: Help redefine Intercom's next design era while building on our storied Product and Design heritage. Apply Now If you're ready to blend analytical rigor with pixel-perfect execution, we want to hear from you. Share your portfolio (including password-protected work if needed) and a note about what excites you about growth design at Intercom. P.S. Not sure you meet all requirements? We value mindset over checkboxes-apply anyway. Intercom is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment. Policies Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Is this role not quite what you're looking for? Join our Talent Community to stay connected with us.
Surrey County Council
Project Officer
Surrey County Council Reigate, Surrey
Location: Woodhatch Place, 11 Cockshot Hill, Reigate, RH2 8EF Description We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. The starting salary for this role is £40,296 per annum, working 36 hours per week. This is a fixed term contract/ secondment opportunity until 31st August 2026. If you are seeking a secondment, please get permission from your line manager before applying. We are looking for a dedicated and enthusiastic Project Officer to join our Adults Health and Wellbeing (AWHP) Disabilities and Direct Payments Team. This role is essential in supporting the delivery of the Surrey County Council Direct Payments Strategy 2023, its predominant focus. You will work within a political environment and have a good understanding of project management, national legislation, and policy for Adult Social Care, with a particular focus on the Care Act 2014 and the health and social care integration agenda. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources About the Role You will be joining a committed, enthusiastic, and supportive team, where your role will encompass a range of responsibilities. These include collaborating with staff and partners to ensure the successful delivery of various projects and service improvements. You will work closely with senior managers to identify and address any risks or issues that may arise during the course of these projects. Part of your duties will involve preparing and updating Highlight Reports to provide progress updates on the implementation of the Direct Payments Strategy and the Physical Disability and Sensory Impairment (PDSI) Strategy. These updates will be shared with relevant boards and the Directorate Leadership Team (DLT). You will also be responsible for maintaining and revising project plans to support the integration of a new Direct Payment Offer into standard operations, as well as the ongoing delivery of the PDSI Strategy. Effective engagement and consistent communication with stakeholders will be key to your success in this role. Additionally, you will provide administrative support, which may include organising meetings, preparing agendas, and taking minutes. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Leading projects and reviews within a defined area of work as directed by their manager to support and enhance service delivery Assessing or conduct analysis, presenting results and putting forward recommendations on managing more complex situations to support decision making. A sound understanding of project management and of national legislation and policy for Adult Social Care, with a particular focus on the Care Act 2014 and the health and social care integration agenda Your ability to plan workloads and secure resources to enable the team/s to achieve a quality service. A clear understanding of the values and behaviours of the organisation and the ability to work inclusively, with a diverse range of stakeholders and promote equality of opportunity. As part of your application, you will be asked to upload your CV and answer the following questions: What strategies have you employed to support matrix teams/colleagues in remaining on track with their project plans and targets? (300 words) Please describe a project you have managed that required collaboration acrossa range of internal and external stakeholders? How did you ensure effective communication and coordination among the team members? (350 words) How do you maintain, develop, and review systems, processes, and procedures to maximize delivery? Can you provide an example of a time when you improved a system or process? (350 words) Please give an example of how you have supporteda number ofprojects (orthe delivery of a range of support services)in a context ofchangingand sometimes conflictingpriorities? How did you ensure thatthe teamsachievedtheobjectives?(350words) How do you ensure initiatives you support embody a commitment to equality, diversity, and inclusivity. (150 words) Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For more information please contact via teams or email: Ami Patel, Senior Commissioning Manager, or Lorraine Branch, Senior Operational Manager, via email or on MS Teams. The job advert closes at 23:59 on 20th July 2025 with interviews taking place in the week commencing 28th July. If you are passionate about making a difference in the lives of adults across Surrey and have the skills and experience required for this rolewe would love to hear from you! Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Values Our values are as important as our abilities and shape who we are as an organisation. Discover more about ourvalues . Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Jul 16, 2025
Full time
Location: Woodhatch Place, 11 Cockshot Hill, Reigate, RH2 8EF Description We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. The starting salary for this role is £40,296 per annum, working 36 hours per week. This is a fixed term contract/ secondment opportunity until 31st August 2026. If you are seeking a secondment, please get permission from your line manager before applying. We are looking for a dedicated and enthusiastic Project Officer to join our Adults Health and Wellbeing (AWHP) Disabilities and Direct Payments Team. This role is essential in supporting the delivery of the Surrey County Council Direct Payments Strategy 2023, its predominant focus. You will work within a political environment and have a good understanding of project management, national legislation, and policy for Adult Social Care, with a particular focus on the Care Act 2014 and the health and social care integration agenda. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources About the Role You will be joining a committed, enthusiastic, and supportive team, where your role will encompass a range of responsibilities. These include collaborating with staff and partners to ensure the successful delivery of various projects and service improvements. You will work closely with senior managers to identify and address any risks or issues that may arise during the course of these projects. Part of your duties will involve preparing and updating Highlight Reports to provide progress updates on the implementation of the Direct Payments Strategy and the Physical Disability and Sensory Impairment (PDSI) Strategy. These updates will be shared with relevant boards and the Directorate Leadership Team (DLT). You will also be responsible for maintaining and revising project plans to support the integration of a new Direct Payment Offer into standard operations, as well as the ongoing delivery of the PDSI Strategy. Effective engagement and consistent communication with stakeholders will be key to your success in this role. Additionally, you will provide administrative support, which may include organising meetings, preparing agendas, and taking minutes. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Leading projects and reviews within a defined area of work as directed by their manager to support and enhance service delivery Assessing or conduct analysis, presenting results and putting forward recommendations on managing more complex situations to support decision making. A sound understanding of project management and of national legislation and policy for Adult Social Care, with a particular focus on the Care Act 2014 and the health and social care integration agenda Your ability to plan workloads and secure resources to enable the team/s to achieve a quality service. A clear understanding of the values and behaviours of the organisation and the ability to work inclusively, with a diverse range of stakeholders and promote equality of opportunity. As part of your application, you will be asked to upload your CV and answer the following questions: What strategies have you employed to support matrix teams/colleagues in remaining on track with their project plans and targets? (300 words) Please describe a project you have managed that required collaboration acrossa range of internal and external stakeholders? How did you ensure effective communication and coordination among the team members? (350 words) How do you maintain, develop, and review systems, processes, and procedures to maximize delivery? Can you provide an example of a time when you improved a system or process? (350 words) Please give an example of how you have supporteda number ofprojects (orthe delivery of a range of support services)in a context ofchangingand sometimes conflictingpriorities? How did you ensure thatthe teamsachievedtheobjectives?(350words) How do you ensure initiatives you support embody a commitment to equality, diversity, and inclusivity. (150 words) Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For more information please contact via teams or email: Ami Patel, Senior Commissioning Manager, or Lorraine Branch, Senior Operational Manager, via email or on MS Teams. The job advert closes at 23:59 on 20th July 2025 with interviews taking place in the week commencing 28th July. If you are passionate about making a difference in the lives of adults across Surrey and have the skills and experience required for this rolewe would love to hear from you! Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Values Our values are as important as our abilities and shape who we are as an organisation. Discover more about ourvalues . Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Surrey County Council
Project Officer (reference: SCC/TP/287940/3387)
Surrey County Council Reigate, Surrey
Location: Woodhatch Place, 11 Cockshot Hill, Reigate, RH2 8EF Description We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. The starting salary for this role is £40,296 per annum, working 36 hours per week. This is a fixed term contract/ secondment opportunity until 31st August 2026. If you are seeking a secondment, please get permission from your line manager before applying. We are looking for a dedicated and enthusiastic Project Officer to join our Adults Health and Wellbeing (AWHP) Disabilities and Direct Payments Team. This role is essential in supporting the delivery of the Surrey County Council Direct Payments Strategy 2023, its predominant focus. You will work within a political environment and have a good understanding of project management, national legislation, and policy for Adult Social Care, with a particular focus on the Care Act 2014 and the health and social care integration agenda. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources About the Role You will be joining a committed, enthusiastic, and supportive team, where your role will encompass a range of responsibilities. These include collaborating with staff and partners to ensure the successful delivery of various projects and service improvements. You will work closely with senior managers to identify and address any risks or issues that may arise during the course of these projects. Part of your duties will involve preparing and updating Highlight Reports to provide progress updates on the implementation of the Direct Payments Strategy and the Physical Disability and Sensory Impairment (PDSI) Strategy. These updates will be shared with relevant boards and the Directorate Leadership Team (DLT). You will also be responsible for maintaining and revising project plans to support the integration of a new Direct Payment Offer into standard operations, as well as the ongoing delivery of the PDSI Strategy. Effective engagement and consistent communication with stakeholders will be key to your success in this role. Additionally, you will provide administrative support, which may include organising meetings, preparing agendas, and taking minutes. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Leading projects and reviews within a defined area of work as directed by their manager to support and enhance service delivery Assessing or conduct analysis, presenting results and putting forward recommendations on managing more complex situations to support decision making. A sound understanding of project management and of national legislation and policy for Adult Social Care, with a particular focus on the Care Act 2014 and the health and social care integration agenda Your ability to plan workloads and secure resources to enable the team/s to achieve a quality service. A clear understanding of the values and behaviours of the organisation and the ability to work inclusively, with a diverse range of stakeholders and promote equality of opportunity. As part of your application, you will be asked to upload your CV and answer the following questions: What strategies have you employed to support matrix teams/colleagues in remaining on track with their project plans and targets? (300 words) Please describe a project you have managed that required collaboration acrossa range of internal and external stakeholders? How did you ensure effective communication and coordination among the team members? (350 words) How do you maintain, develop, and review systems, processes, and procedures to maximize delivery? Can you provide an example of a time when you improved a system or process? (350 words) Please give an example of how you have supporteda number ofprojects (orthe delivery of a range of support services)in a context ofchangingand sometimes conflictingpriorities? How did you ensure thatthe teamsachievedtheobjectives?(350words) How do you ensure initiatives you support embody a commitment to equality, diversity, and inclusivity. (150 words) Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For more information please contact via teams or email: Ami Patel, Senior Commissioning Manager, or Lorraine Branch, Senior Operational Manager, via email or on MS Teams. The job advert closes at 23:59 on 20th July 2025 with interviews taking place in the week commencing 28th July. If you are passionate about making a difference in the lives of adults across Surrey and have the skills and experience required for this rolewe would love to hear from you! Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Values Our values are as important as our abilities and shape who we are as an organisation. Discover more about ourvalues . Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Jul 16, 2025
Full time
Location: Woodhatch Place, 11 Cockshot Hill, Reigate, RH2 8EF Description We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. The starting salary for this role is £40,296 per annum, working 36 hours per week. This is a fixed term contract/ secondment opportunity until 31st August 2026. If you are seeking a secondment, please get permission from your line manager before applying. We are looking for a dedicated and enthusiastic Project Officer to join our Adults Health and Wellbeing (AWHP) Disabilities and Direct Payments Team. This role is essential in supporting the delivery of the Surrey County Council Direct Payments Strategy 2023, its predominant focus. You will work within a political environment and have a good understanding of project management, national legislation, and policy for Adult Social Care, with a particular focus on the Care Act 2014 and the health and social care integration agenda. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources About the Role You will be joining a committed, enthusiastic, and supportive team, where your role will encompass a range of responsibilities. These include collaborating with staff and partners to ensure the successful delivery of various projects and service improvements. You will work closely with senior managers to identify and address any risks or issues that may arise during the course of these projects. Part of your duties will involve preparing and updating Highlight Reports to provide progress updates on the implementation of the Direct Payments Strategy and the Physical Disability and Sensory Impairment (PDSI) Strategy. These updates will be shared with relevant boards and the Directorate Leadership Team (DLT). You will also be responsible for maintaining and revising project plans to support the integration of a new Direct Payment Offer into standard operations, as well as the ongoing delivery of the PDSI Strategy. Effective engagement and consistent communication with stakeholders will be key to your success in this role. Additionally, you will provide administrative support, which may include organising meetings, preparing agendas, and taking minutes. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Leading projects and reviews within a defined area of work as directed by their manager to support and enhance service delivery Assessing or conduct analysis, presenting results and putting forward recommendations on managing more complex situations to support decision making. A sound understanding of project management and of national legislation and policy for Adult Social Care, with a particular focus on the Care Act 2014 and the health and social care integration agenda Your ability to plan workloads and secure resources to enable the team/s to achieve a quality service. A clear understanding of the values and behaviours of the organisation and the ability to work inclusively, with a diverse range of stakeholders and promote equality of opportunity. As part of your application, you will be asked to upload your CV and answer the following questions: What strategies have you employed to support matrix teams/colleagues in remaining on track with their project plans and targets? (300 words) Please describe a project you have managed that required collaboration acrossa range of internal and external stakeholders? How did you ensure effective communication and coordination among the team members? (350 words) How do you maintain, develop, and review systems, processes, and procedures to maximize delivery? Can you provide an example of a time when you improved a system or process? (350 words) Please give an example of how you have supporteda number ofprojects (orthe delivery of a range of support services)in a context ofchangingand sometimes conflictingpriorities? How did you ensure thatthe teamsachievedtheobjectives?(350words) How do you ensure initiatives you support embody a commitment to equality, diversity, and inclusivity. (150 words) Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For more information please contact via teams or email: Ami Patel, Senior Commissioning Manager, or Lorraine Branch, Senior Operational Manager, via email or on MS Teams. The job advert closes at 23:59 on 20th July 2025 with interviews taking place in the week commencing 28th July. If you are passionate about making a difference in the lives of adults across Surrey and have the skills and experience required for this rolewe would love to hear from you! Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Values Our values are as important as our abilities and shape who we are as an organisation. Discover more about ourvalues . Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Surrey County Council
Children's Senior Social Worker Adolescent Service
Surrey County Council Reigate, Surrey
We have opportunities for Senior Social Workers to join our new Adolescent Service team based in Reigate. The salary range for Senior Social Workers is £51,399 - £54,588 per annum . This is inclusive of a market supplement of £5,000. We also offer a financial package of up to £6,000 which is payable in 3 instalments across your first 18 months in post. Rewards and benefits: A competitive relocation package of up to £8,000 We pay your Social Worker England Registration fee 28 days annual leave, rising to 30 days after 5 years' service (plus bank holidays) Access to our car lease scheme Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme to support health and wellbeing A generous local government salary related pension 2 paid volunteering days per year Up to 5 days of carer's leave per year Learning and development hub where you can access a wealth of resources Paternity, adoption and dependents leave About Us This is an exciting opportunity to be part of a brand-new Adolescent Service that is being created in Surrey. This new service will bring together a range services for young people including those who go missing, are involved in gang culture and are vulnerable to exploitation, including criminal and sexual exploitation. Our team includes Social Workers and Adolescent Practitioners who are focussed on achieving positive outcomes for young people. We are committed to doing things differently through implementing a brand-new model for working with adolescents, taking into account current research and best practice. Our Progress We are proud of our recent Good Ofsted judgement, which marks a significant milestone for Surrey. In relation to our Adolescent Service the report highlights that: "The intensive and highly effective support provided to children and families by adolescent team social workers, intensive family support workers and edge of care workers enables children to remain living with their families when it is safe to do so and in their best interests." and that: "Staff are well-trained and committed, feel highly valued and are proud to work in Surrey." If you are considering your next professional opportunity and looking for an ambitious and highly motivated employer who is continuously striving for better services for children and young people, then our Surrey Children's Services would love to hear from you. About the Role We are looking for enthusiastic people who want to be part of the journey to help shape services in Surrey for adolescents. You will have support from a range of teams in a central hub to compliment the work that you do. This includes Youth Justice, Missing, Edge of Care and Rapid Response, Intervention Support, Risk and Intelligence and Youth Offer. As part of the latter phase of the safeguarding adolescents model, partnership colleagues from Education, Health, Police and other agencies will join the hubs as part of the commitment towards adolescents services in Surrey. You will work with skilled, passionate, and supportive Team Managers and colleagues, looking at innovative ways to address adolescent risk outside of the home, building relationships with our families and partners so the voices of our young people are heard. Shortlisting Criteria We are looking for skilled and passionate adolescent workers who are experienced at working with young people and have the confidence and emotional intelligence to engage others. To be considered for shortlisting for this position, you application will clearly evidence the following: Social workers that have completed their ASYE and are Social Work England registered Able to demonstrate skills in supporting adolescents at risk of exploitation, gang culture or other contextual safeguarding risks Experience in or willingness to learn about working with young people and an understanding of risk factors for adolescents especially in Surrey Capable of working with professionalism and empathy, able to write good quality assessments, implementing contextual plans, delivering interventions and undertaking court work if required Social workers will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Our Inclusive Approach To apply you will need to upload your CV and answer the following questions: Please tell us what has motivated you to apply for this role? Please tell us about the key skills and experience you will be able to bring to this role. What in your view, are challenges that young people face today? Please tell us how you see the role supporting with them? Next Steps If your application is shortlisted, you will be invited to a short first round virtual interview to explore your answers to the above questions (lasting approx. 15- 20 min), If successful following this, you will be invited for an in person interview, allowing you to meet the team, check out your potential office and get a feel for what your journey might look like. We are committed to inclusive recruitment. That's why, if you're invited to a face-to-face interview, we'll share the themes of the questions with you in advance. This way, you can prepare and feel comfortable, allowing you to confidently discuss your skills and experiences. The job advert closes at 23:59 on the 21st July 2025. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity and the Children's and Adults' Barred List checks will be required for this role.
Jul 16, 2025
Full time
We have opportunities for Senior Social Workers to join our new Adolescent Service team based in Reigate. The salary range for Senior Social Workers is £51,399 - £54,588 per annum . This is inclusive of a market supplement of £5,000. We also offer a financial package of up to £6,000 which is payable in 3 instalments across your first 18 months in post. Rewards and benefits: A competitive relocation package of up to £8,000 We pay your Social Worker England Registration fee 28 days annual leave, rising to 30 days after 5 years' service (plus bank holidays) Access to our car lease scheme Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme to support health and wellbeing A generous local government salary related pension 2 paid volunteering days per year Up to 5 days of carer's leave per year Learning and development hub where you can access a wealth of resources Paternity, adoption and dependents leave About Us This is an exciting opportunity to be part of a brand-new Adolescent Service that is being created in Surrey. This new service will bring together a range services for young people including those who go missing, are involved in gang culture and are vulnerable to exploitation, including criminal and sexual exploitation. Our team includes Social Workers and Adolescent Practitioners who are focussed on achieving positive outcomes for young people. We are committed to doing things differently through implementing a brand-new model for working with adolescents, taking into account current research and best practice. Our Progress We are proud of our recent Good Ofsted judgement, which marks a significant milestone for Surrey. In relation to our Adolescent Service the report highlights that: "The intensive and highly effective support provided to children and families by adolescent team social workers, intensive family support workers and edge of care workers enables children to remain living with their families when it is safe to do so and in their best interests." and that: "Staff are well-trained and committed, feel highly valued and are proud to work in Surrey." If you are considering your next professional opportunity and looking for an ambitious and highly motivated employer who is continuously striving for better services for children and young people, then our Surrey Children's Services would love to hear from you. About the Role We are looking for enthusiastic people who want to be part of the journey to help shape services in Surrey for adolescents. You will have support from a range of teams in a central hub to compliment the work that you do. This includes Youth Justice, Missing, Edge of Care and Rapid Response, Intervention Support, Risk and Intelligence and Youth Offer. As part of the latter phase of the safeguarding adolescents model, partnership colleagues from Education, Health, Police and other agencies will join the hubs as part of the commitment towards adolescents services in Surrey. You will work with skilled, passionate, and supportive Team Managers and colleagues, looking at innovative ways to address adolescent risk outside of the home, building relationships with our families and partners so the voices of our young people are heard. Shortlisting Criteria We are looking for skilled and passionate adolescent workers who are experienced at working with young people and have the confidence and emotional intelligence to engage others. To be considered for shortlisting for this position, you application will clearly evidence the following: Social workers that have completed their ASYE and are Social Work England registered Able to demonstrate skills in supporting adolescents at risk of exploitation, gang culture or other contextual safeguarding risks Experience in or willingness to learn about working with young people and an understanding of risk factors for adolescents especially in Surrey Capable of working with professionalism and empathy, able to write good quality assessments, implementing contextual plans, delivering interventions and undertaking court work if required Social workers will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Our Inclusive Approach To apply you will need to upload your CV and answer the following questions: Please tell us what has motivated you to apply for this role? Please tell us about the key skills and experience you will be able to bring to this role. What in your view, are challenges that young people face today? Please tell us how you see the role supporting with them? Next Steps If your application is shortlisted, you will be invited to a short first round virtual interview to explore your answers to the above questions (lasting approx. 15- 20 min), If successful following this, you will be invited for an in person interview, allowing you to meet the team, check out your potential office and get a feel for what your journey might look like. We are committed to inclusive recruitment. That's why, if you're invited to a face-to-face interview, we'll share the themes of the questions with you in advance. This way, you can prepare and feel comfortable, allowing you to confidently discuss your skills and experiences. The job advert closes at 23:59 on the 21st July 2025. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity and the Children's and Adults' Barred List checks will be required for this role.
Surrey County Council
Adolescent Services Team Manager
Surrey County Council Weybridge, Surrey
We have a great opportunity to join us as a Team Manager supporting our newly reshaped Adolescent Safeguarding Service based in Weybridge and covering the North Surrey area. The salary range for Team Managers is £57,942 - £62,125 per annum . This is inclusive of a market supplement of £5,000. We also offer a financial package of up to £6,000 which is payable in 3 instalments across your first 18 months in post for anyone new to Surrey. Rewards and Benefits We pay your Social Worker England Registration fee 28 days annual leave, rising to 30 days after 5 years' service (plus bank holidays) Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependent's leave A generous local government salary related pension 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources A New Way of Working Following a recent reshaping of our services, our newly reformed Adolescent Teams have been developed around a partnership model of working, bringing together a range services for young people including those who have challenges with their mental health, have additional needs, go missing, may be involved in serious youth violence and are vulnerable to exploitation including criminal and sexual exploitation. Our Adolescent service comprises of 3 locality hubs focused on delivering targeted adolescent services. You will have support from a range of teams in a newly created central adolescent hub to complement the work that you do. This includes Youth Justice, Missing, Edge of Care, Intervention Support, Risk and Intelligence and Youth Offer. The Hub will work flexibly to ensure that incoming work flows to the correct service area and will use data to underpin operational and strategic tasking. As part of the latter phase of the safeguarding adolescents model, partnership colleagues from Education, Health, Police and other agencies will join the hubs as part of the commitment towards adolescent services in Surrey. Our re-modelled service represents a 21st century opportunity to deliver innovative ways of working to address adolescent risk outside of the home, building relationships with our families and partners so the voices of our young people are heard. Our Progress We are proud of our recent Good Ofsted judgement, which marks a significant milestone for Surrey. In relation to our Adolescent Service the report highlights that: "The intensive and highly effective support provided to children and families by adolescent team social workers, intensive family support workers and edge of care workers enables children to remain living with their families when it is safe to do so and in their best interests." and that: "Staff are well-trained and committed, feel highly valued and are proud to work in Surrey." About the Role As a Team Manager within our Adolescent Service, you will: Provide professional leadership and support to ensure the safe practice of your social workers and social care practitioners Provide effective workload management in line with service key performance indicators Ensure your team are forward-thinking, responsive, and meet the diverse needs of the young people we safeguard, working with them in a strengths-based way. Manage, motivate, and develop your team Deputise for your service manager when required to ensure operational effectiveness and consistency in line with service strategies, policies, and procedures Help to develop a respectful culture recognising diverse experiences, promoting partnership working, and encouraging family-driven solutions Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: That you are an experienced social worker with Social Work England Registration. That you are an experienced manager or established senior social worker looking for first team manager role. Skills and experience of supporting adolescents who have significant challenges around their mental health, additional needs, are at risk of exploitation, serious youth violence or other contextual safeguarding risks. How you have supported or developed staff to deliver high quality assessments and interventions with families. Social care workers will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Our Inclusive Approach To apply you will need to upload your CV and answer the following questions: Please tell us what has motivated you to apply for this role? Please tell us about the key skills and experience you will be able to bring to this role. What in your view, are challenges that young people face today? Please tell us how you see the role supporting with them. Next Steps If your application is shortlisted, you will be invited to a short first round virtual interview to explore your answers to the above questions (lasting approx. 15- 20 min). If successful following this, you will be invited for an in person interview, allowing you to meet the team, check out your potential office and get a feel for what your journey might look like. We are committed to inclusive recruitment. That's why, if you're invited to a face-to-face interview, we'll share the themes of the questions with you in advance. This way, you can prepare and feel comfortable, allowing you to confidently discuss your skills and experiences. The job advert closes at 23:59 on 21st July 2025. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity and the Children's and Adults' Barred List checks will be required for this role.
Jul 16, 2025
Full time
We have a great opportunity to join us as a Team Manager supporting our newly reshaped Adolescent Safeguarding Service based in Weybridge and covering the North Surrey area. The salary range for Team Managers is £57,942 - £62,125 per annum . This is inclusive of a market supplement of £5,000. We also offer a financial package of up to £6,000 which is payable in 3 instalments across your first 18 months in post for anyone new to Surrey. Rewards and Benefits We pay your Social Worker England Registration fee 28 days annual leave, rising to 30 days after 5 years' service (plus bank holidays) Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependent's leave A generous local government salary related pension 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources A New Way of Working Following a recent reshaping of our services, our newly reformed Adolescent Teams have been developed around a partnership model of working, bringing together a range services for young people including those who have challenges with their mental health, have additional needs, go missing, may be involved in serious youth violence and are vulnerable to exploitation including criminal and sexual exploitation. Our Adolescent service comprises of 3 locality hubs focused on delivering targeted adolescent services. You will have support from a range of teams in a newly created central adolescent hub to complement the work that you do. This includes Youth Justice, Missing, Edge of Care, Intervention Support, Risk and Intelligence and Youth Offer. The Hub will work flexibly to ensure that incoming work flows to the correct service area and will use data to underpin operational and strategic tasking. As part of the latter phase of the safeguarding adolescents model, partnership colleagues from Education, Health, Police and other agencies will join the hubs as part of the commitment towards adolescent services in Surrey. Our re-modelled service represents a 21st century opportunity to deliver innovative ways of working to address adolescent risk outside of the home, building relationships with our families and partners so the voices of our young people are heard. Our Progress We are proud of our recent Good Ofsted judgement, which marks a significant milestone for Surrey. In relation to our Adolescent Service the report highlights that: "The intensive and highly effective support provided to children and families by adolescent team social workers, intensive family support workers and edge of care workers enables children to remain living with their families when it is safe to do so and in their best interests." and that: "Staff are well-trained and committed, feel highly valued and are proud to work in Surrey." About the Role As a Team Manager within our Adolescent Service, you will: Provide professional leadership and support to ensure the safe practice of your social workers and social care practitioners Provide effective workload management in line with service key performance indicators Ensure your team are forward-thinking, responsive, and meet the diverse needs of the young people we safeguard, working with them in a strengths-based way. Manage, motivate, and develop your team Deputise for your service manager when required to ensure operational effectiveness and consistency in line with service strategies, policies, and procedures Help to develop a respectful culture recognising diverse experiences, promoting partnership working, and encouraging family-driven solutions Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: That you are an experienced social worker with Social Work England Registration. That you are an experienced manager or established senior social worker looking for first team manager role. Skills and experience of supporting adolescents who have significant challenges around their mental health, additional needs, are at risk of exploitation, serious youth violence or other contextual safeguarding risks. How you have supported or developed staff to deliver high quality assessments and interventions with families. Social care workers will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Our Inclusive Approach To apply you will need to upload your CV and answer the following questions: Please tell us what has motivated you to apply for this role? Please tell us about the key skills and experience you will be able to bring to this role. What in your view, are challenges that young people face today? Please tell us how you see the role supporting with them. Next Steps If your application is shortlisted, you will be invited to a short first round virtual interview to explore your answers to the above questions (lasting approx. 15- 20 min). If successful following this, you will be invited for an in person interview, allowing you to meet the team, check out your potential office and get a feel for what your journey might look like. We are committed to inclusive recruitment. That's why, if you're invited to a face-to-face interview, we'll share the themes of the questions with you in advance. This way, you can prepare and feel comfortable, allowing you to confidently discuss your skills and experiences. The job advert closes at 23:59 on 21st July 2025. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity and the Children's and Adults' Barred List checks will be required for this role.
Flow Sports Personnel Ltd
Spa Therapist - Isle of Arran - Modern Live in available
Flow Sports Personnel Ltd
Our client runs a multi award winning leisure resort based on the Picturesque Isle of Arran. They are looking for passionate therapists with enthusiasm & personality to complement their existing beauty therapy team. About the role We are looking for an experienced and passionate Spa Therapist to join our clients award winning spa team. They are proud to work with a luxurious skincare brand ishga to deliver luxurious treatments and memorable experiences to their guests. In this role you will reassure guests that they are in safe hands and deliver five-star service from their arrival at the spa to their departure. perform all core treatments to the highest standard, following brand-specific routines and requirements. actively maintain a good knowledge of spa services and products and take part in ongoing training activities within the spa. upsell treatments and retail products wherever possible to increase sales responsible for completing any other tasks and duties that may be deemed necessary as requested by the Senior Therapist and Spa Manager. To be a good fit for this role you will have completed an HND/ NVQ level 3 in Beauty Therapy (or equivalent qualification) be confident to do all aspects of beauty confidently from massages and facials to waxing and pedicures. have previous experience working in a Spa environment ideally, you will previously have worked with ishga products - Desirable Our client offer their therapists comprehensive in-house training throughout their careers including the opportunity to complete certified ishga training. The organisation offer a wide range of exclusive team member benefits including: - Full Leisure Membership with unlimited access to the swimming pools, thermal suites, well equipped gym and multi-purpose game hall Free bike hire Exclusive resort discounts Share of resort tips (paid monthly) Employee wellbeing and assistance programme Team and social activities. Long service benefits Referral scheme Training and development opportunities Modern live-in accommodation available Free uniform Our clients team are Awesome; displaying professionalism, honesty and a fun and creative manner in everything they do. Everyone's passion and personality is what makes them an award winning team.
Jul 16, 2025
Full time
Our client runs a multi award winning leisure resort based on the Picturesque Isle of Arran. They are looking for passionate therapists with enthusiasm & personality to complement their existing beauty therapy team. About the role We are looking for an experienced and passionate Spa Therapist to join our clients award winning spa team. They are proud to work with a luxurious skincare brand ishga to deliver luxurious treatments and memorable experiences to their guests. In this role you will reassure guests that they are in safe hands and deliver five-star service from their arrival at the spa to their departure. perform all core treatments to the highest standard, following brand-specific routines and requirements. actively maintain a good knowledge of spa services and products and take part in ongoing training activities within the spa. upsell treatments and retail products wherever possible to increase sales responsible for completing any other tasks and duties that may be deemed necessary as requested by the Senior Therapist and Spa Manager. To be a good fit for this role you will have completed an HND/ NVQ level 3 in Beauty Therapy (or equivalent qualification) be confident to do all aspects of beauty confidently from massages and facials to waxing and pedicures. have previous experience working in a Spa environment ideally, you will previously have worked with ishga products - Desirable Our client offer their therapists comprehensive in-house training throughout their careers including the opportunity to complete certified ishga training. The organisation offer a wide range of exclusive team member benefits including: - Full Leisure Membership with unlimited access to the swimming pools, thermal suites, well equipped gym and multi-purpose game hall Free bike hire Exclusive resort discounts Share of resort tips (paid monthly) Employee wellbeing and assistance programme Team and social activities. Long service benefits Referral scheme Training and development opportunities Modern live-in accommodation available Free uniform Our clients team are Awesome; displaying professionalism, honesty and a fun and creative manner in everything they do. Everyone's passion and personality is what makes them an award winning team.
Outcomes First Group
Administrator
Outcomes First Group Clayton-le-woods, Lancashire
How would you like to be paid for five days but only work four ? Our colleagues' wellbeing is at the heart of everything we do at OFG, so we're always looking for new ways to improve everyone's work/life balance. We're taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent). 4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year - so there's never been a more exciting time to join us ! Job Title: Administrator Location: Waterloo Lodge School, Chorley, Lancashire, PR6 7AX Salary: £23,192.00 per annum (not pro rata) Hours: 40 hours per week, Monday -Thursday 07:45 -16:00 & Friday 07:45 - 14:45 Contract: Permanent, Term Time Only Start: September 2025 UK applicants only. This role does not offer sponsorship. As part of our exciting growth, Waterloo Lodge School, part of Options Autism, is offering a fantastic opportunity for a School Administrator to join our dedicated team. If you're looking to work in a supportive environment where your ideas are valued, we want to hear from you. In this role, you will support the Facilities Manager in maintaining the school site and ensuring health and safety standards are met About the Role To assist the Office Manager in developing the school as a high-quality specialist provision for Autistic pupils by providing the highest standards of pastoral care for all pupils of all abilities in a safe and orderly learning environment which provides a high standard of behaviour. Areas of Responsibilities and Key Tasks Contribute to the life and community of the school in all of its aspects. To work within the philosophy of the school at all times. Ensure all administrative tasks are completed on time. To ensure that the school operates in an efficient manner. To prioritise own workload in order to ensure the proficient operation of the school. To work under the direction of the Executive Head Teacher, Head of School and in conjunction with the requirements of the Senior Leadership Team. To have professional integrity and discretion in relation to the overall function of the school, staff and pupil confidentiality. To ensure all individual files and records are kept up to date and maintained on a strictly confidential basis. To maintain individual contact with all parents, professionals and other parties on matters relating to school. To keep the Executive Head Teacher, Head of School and other relevant staff informed of any issues arising. To request and maintain the school's weekly petty cash float. To Ensure all electronic systems are maintained and kept up to date. Essential GCSEs in Maths and English, grade C or above (or equivalent) Basic computer literacy skills Ability to work as part of a team Flexible approach to working Ability to build relationships with adults & young people Ability to work on own initiative Willing to undertake training Ability to prioritise tasks Desirable Previous experience of working in an educational setting Driving Licence About Us: Waterloo Lodge School is an independent specialist day school for students aged 10 to 18, supporting young people with a wide range of needs in the Lancashire, Manchester, and surrounding areas. Our team is dedicated to providing a nurturing environment where students can thrive academically and socially, helping them rebuild their confidence and take pride in their achievements. For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are proud to be part of Outcomes First Group, a company recognized as a 'Great Place to Work' for five years running. Why join Options Autism? Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. And that's not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Jul 16, 2025
Full time
How would you like to be paid for five days but only work four ? Our colleagues' wellbeing is at the heart of everything we do at OFG, so we're always looking for new ways to improve everyone's work/life balance. We're taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent). 4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year - so there's never been a more exciting time to join us ! Job Title: Administrator Location: Waterloo Lodge School, Chorley, Lancashire, PR6 7AX Salary: £23,192.00 per annum (not pro rata) Hours: 40 hours per week, Monday -Thursday 07:45 -16:00 & Friday 07:45 - 14:45 Contract: Permanent, Term Time Only Start: September 2025 UK applicants only. This role does not offer sponsorship. As part of our exciting growth, Waterloo Lodge School, part of Options Autism, is offering a fantastic opportunity for a School Administrator to join our dedicated team. If you're looking to work in a supportive environment where your ideas are valued, we want to hear from you. In this role, you will support the Facilities Manager in maintaining the school site and ensuring health and safety standards are met About the Role To assist the Office Manager in developing the school as a high-quality specialist provision for Autistic pupils by providing the highest standards of pastoral care for all pupils of all abilities in a safe and orderly learning environment which provides a high standard of behaviour. Areas of Responsibilities and Key Tasks Contribute to the life and community of the school in all of its aspects. To work within the philosophy of the school at all times. Ensure all administrative tasks are completed on time. To ensure that the school operates in an efficient manner. To prioritise own workload in order to ensure the proficient operation of the school. To work under the direction of the Executive Head Teacher, Head of School and in conjunction with the requirements of the Senior Leadership Team. To have professional integrity and discretion in relation to the overall function of the school, staff and pupil confidentiality. To ensure all individual files and records are kept up to date and maintained on a strictly confidential basis. To maintain individual contact with all parents, professionals and other parties on matters relating to school. To keep the Executive Head Teacher, Head of School and other relevant staff informed of any issues arising. To request and maintain the school's weekly petty cash float. To Ensure all electronic systems are maintained and kept up to date. Essential GCSEs in Maths and English, grade C or above (or equivalent) Basic computer literacy skills Ability to work as part of a team Flexible approach to working Ability to build relationships with adults & young people Ability to work on own initiative Willing to undertake training Ability to prioritise tasks Desirable Previous experience of working in an educational setting Driving Licence About Us: Waterloo Lodge School is an independent specialist day school for students aged 10 to 18, supporting young people with a wide range of needs in the Lancashire, Manchester, and surrounding areas. Our team is dedicated to providing a nurturing environment where students can thrive academically and socially, helping them rebuild their confidence and take pride in their achievements. For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are proud to be part of Outcomes First Group, a company recognized as a 'Great Place to Work' for five years running. Why join Options Autism? Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. And that's not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Outcomes First Group
Administrator
Outcomes First Group Penwortham, Lancashire
How would you like to be paid for five days but only work four ? Our colleagues' wellbeing is at the heart of everything we do at OFG, so we're always looking for new ways to improve everyone's work/life balance. We're taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent). 4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year - so there's never been a more exciting time to join us ! Job Title: Administrator Location: Waterloo Lodge School, Chorley, Lancashire, PR6 7AX Salary: £23,192.00 per annum (not pro rata) Hours: 40 hours per week, Monday -Thursday 07:45 -16:00 & Friday 07:45 - 14:45 Contract: Permanent, Term Time Only Start: September 2025 UK applicants only. This role does not offer sponsorship. As part of our exciting growth, Waterloo Lodge School, part of Options Autism, is offering a fantastic opportunity for a School Administrator to join our dedicated team. If you're looking to work in a supportive environment where your ideas are valued, we want to hear from you. In this role, you will support the Facilities Manager in maintaining the school site and ensuring health and safety standards are met About the Role To assist the Office Manager in developing the school as a high-quality specialist provision for Autistic pupils by providing the highest standards of pastoral care for all pupils of all abilities in a safe and orderly learning environment which provides a high standard of behaviour. Areas of Responsibilities and Key Tasks Contribute to the life and community of the school in all of its aspects. To work within the philosophy of the school at all times. Ensure all administrative tasks are completed on time. To ensure that the school operates in an efficient manner. To prioritise own workload in order to ensure the proficient operation of the school. To work under the direction of the Executive Head Teacher, Head of School and in conjunction with the requirements of the Senior Leadership Team. To have professional integrity and discretion in relation to the overall function of the school, staff and pupil confidentiality. To ensure all individual files and records are kept up to date and maintained on a strictly confidential basis. To maintain individual contact with all parents, professionals and other parties on matters relating to school. To keep the Executive Head Teacher, Head of School and other relevant staff informed of any issues arising. To request and maintain the school's weekly petty cash float. To Ensure all electronic systems are maintained and kept up to date. Essential GCSEs in Maths and English, grade C or above (or equivalent) Basic computer literacy skills Ability to work as part of a team Flexible approach to working Ability to build relationships with adults & young people Ability to work on own initiative Willing to undertake training Ability to prioritise tasks Desirable Previous experience of working in an educational setting Driving Licence About Us: Waterloo Lodge School is an independent specialist day school for students aged 10 to 18, supporting young people with a wide range of needs in the Lancashire, Manchester, and surrounding areas. Our team is dedicated to providing a nurturing environment where students can thrive academically and socially, helping them rebuild their confidence and take pride in their achievements. For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are proud to be part of Outcomes First Group, a company recognized as a 'Great Place to Work' for five years running. Why join Options Autism? Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. And that's not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Jul 16, 2025
Full time
How would you like to be paid for five days but only work four ? Our colleagues' wellbeing is at the heart of everything we do at OFG, so we're always looking for new ways to improve everyone's work/life balance. We're taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent). 4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year - so there's never been a more exciting time to join us ! Job Title: Administrator Location: Waterloo Lodge School, Chorley, Lancashire, PR6 7AX Salary: £23,192.00 per annum (not pro rata) Hours: 40 hours per week, Monday -Thursday 07:45 -16:00 & Friday 07:45 - 14:45 Contract: Permanent, Term Time Only Start: September 2025 UK applicants only. This role does not offer sponsorship. As part of our exciting growth, Waterloo Lodge School, part of Options Autism, is offering a fantastic opportunity for a School Administrator to join our dedicated team. If you're looking to work in a supportive environment where your ideas are valued, we want to hear from you. In this role, you will support the Facilities Manager in maintaining the school site and ensuring health and safety standards are met About the Role To assist the Office Manager in developing the school as a high-quality specialist provision for Autistic pupils by providing the highest standards of pastoral care for all pupils of all abilities in a safe and orderly learning environment which provides a high standard of behaviour. Areas of Responsibilities and Key Tasks Contribute to the life and community of the school in all of its aspects. To work within the philosophy of the school at all times. Ensure all administrative tasks are completed on time. To ensure that the school operates in an efficient manner. To prioritise own workload in order to ensure the proficient operation of the school. To work under the direction of the Executive Head Teacher, Head of School and in conjunction with the requirements of the Senior Leadership Team. To have professional integrity and discretion in relation to the overall function of the school, staff and pupil confidentiality. To ensure all individual files and records are kept up to date and maintained on a strictly confidential basis. To maintain individual contact with all parents, professionals and other parties on matters relating to school. To keep the Executive Head Teacher, Head of School and other relevant staff informed of any issues arising. To request and maintain the school's weekly petty cash float. To Ensure all electronic systems are maintained and kept up to date. Essential GCSEs in Maths and English, grade C or above (or equivalent) Basic computer literacy skills Ability to work as part of a team Flexible approach to working Ability to build relationships with adults & young people Ability to work on own initiative Willing to undertake training Ability to prioritise tasks Desirable Previous experience of working in an educational setting Driving Licence About Us: Waterloo Lodge School is an independent specialist day school for students aged 10 to 18, supporting young people with a wide range of needs in the Lancashire, Manchester, and surrounding areas. Our team is dedicated to providing a nurturing environment where students can thrive academically and socially, helping them rebuild their confidence and take pride in their achievements. For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are proud to be part of Outcomes First Group, a company recognized as a 'Great Place to Work' for five years running. Why join Options Autism? Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. And that's not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Outcomes First Group
Administrator
Outcomes First Group Bolton, Lancashire
How would you like to be paid for five days but only work four ? Our colleagues' wellbeing is at the heart of everything we do at OFG, so we're always looking for new ways to improve everyone's work/life balance. We're taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent). 4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year - so there's never been a more exciting time to join us ! Job Title: Administrator Location: Waterloo Lodge School, Chorley, Lancashire, PR6 7AX Salary: £23,192.00 per annum (not pro rata) Hours: 40 hours per week, Monday -Thursday 07:45 -16:00 & Friday 07:45 - 14:45 Contract: Permanent, Term Time Only Start: September 2025 UK applicants only. This role does not offer sponsorship. As part of our exciting growth, Waterloo Lodge School, part of Options Autism, is offering a fantastic opportunity for a School Administrator to join our dedicated team. If you're looking to work in a supportive environment where your ideas are valued, we want to hear from you. In this role, you will support the Facilities Manager in maintaining the school site and ensuring health and safety standards are met About the Role To assist the Office Manager in developing the school as a high-quality specialist provision for Autistic pupils by providing the highest standards of pastoral care for all pupils of all abilities in a safe and orderly learning environment which provides a high standard of behaviour. Areas of Responsibilities and Key Tasks Contribute to the life and community of the school in all of its aspects. To work within the philosophy of the school at all times. Ensure all administrative tasks are completed on time. To ensure that the school operates in an efficient manner. To prioritise own workload in order to ensure the proficient operation of the school. To work under the direction of the Executive Head Teacher, Head of School and in conjunction with the requirements of the Senior Leadership Team. To have professional integrity and discretion in relation to the overall function of the school, staff and pupil confidentiality. To ensure all individual files and records are kept up to date and maintained on a strictly confidential basis. To maintain individual contact with all parents, professionals and other parties on matters relating to school. To keep the Executive Head Teacher, Head of School and other relevant staff informed of any issues arising. To request and maintain the school's weekly petty cash float. To Ensure all electronic systems are maintained and kept up to date. Essential GCSEs in Maths and English, grade C or above (or equivalent) Basic computer literacy skills Ability to work as part of a team Flexible approach to working Ability to build relationships with adults & young people Ability to work on own initiative Willing to undertake training Ability to prioritise tasks Desirable Previous experience of working in an educational setting Driving Licence About Us: Waterloo Lodge School is an independent specialist day school for students aged 10 to 18, supporting young people with a wide range of needs in the Lancashire, Manchester, and surrounding areas. Our team is dedicated to providing a nurturing environment where students can thrive academically and socially, helping them rebuild their confidence and take pride in their achievements. For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are proud to be part of Outcomes First Group, a company recognized as a 'Great Place to Work' for five years running. Why join Options Autism? Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. And that's not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Jul 16, 2025
Full time
How would you like to be paid for five days but only work four ? Our colleagues' wellbeing is at the heart of everything we do at OFG, so we're always looking for new ways to improve everyone's work/life balance. We're taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent). 4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year - so there's never been a more exciting time to join us ! Job Title: Administrator Location: Waterloo Lodge School, Chorley, Lancashire, PR6 7AX Salary: £23,192.00 per annum (not pro rata) Hours: 40 hours per week, Monday -Thursday 07:45 -16:00 & Friday 07:45 - 14:45 Contract: Permanent, Term Time Only Start: September 2025 UK applicants only. This role does not offer sponsorship. As part of our exciting growth, Waterloo Lodge School, part of Options Autism, is offering a fantastic opportunity for a School Administrator to join our dedicated team. If you're looking to work in a supportive environment where your ideas are valued, we want to hear from you. In this role, you will support the Facilities Manager in maintaining the school site and ensuring health and safety standards are met About the Role To assist the Office Manager in developing the school as a high-quality specialist provision for Autistic pupils by providing the highest standards of pastoral care for all pupils of all abilities in a safe and orderly learning environment which provides a high standard of behaviour. Areas of Responsibilities and Key Tasks Contribute to the life and community of the school in all of its aspects. To work within the philosophy of the school at all times. Ensure all administrative tasks are completed on time. To ensure that the school operates in an efficient manner. To prioritise own workload in order to ensure the proficient operation of the school. To work under the direction of the Executive Head Teacher, Head of School and in conjunction with the requirements of the Senior Leadership Team. To have professional integrity and discretion in relation to the overall function of the school, staff and pupil confidentiality. To ensure all individual files and records are kept up to date and maintained on a strictly confidential basis. To maintain individual contact with all parents, professionals and other parties on matters relating to school. To keep the Executive Head Teacher, Head of School and other relevant staff informed of any issues arising. To request and maintain the school's weekly petty cash float. To Ensure all electronic systems are maintained and kept up to date. Essential GCSEs in Maths and English, grade C or above (or equivalent) Basic computer literacy skills Ability to work as part of a team Flexible approach to working Ability to build relationships with adults & young people Ability to work on own initiative Willing to undertake training Ability to prioritise tasks Desirable Previous experience of working in an educational setting Driving Licence About Us: Waterloo Lodge School is an independent specialist day school for students aged 10 to 18, supporting young people with a wide range of needs in the Lancashire, Manchester, and surrounding areas. Our team is dedicated to providing a nurturing environment where students can thrive academically and socially, helping them rebuild their confidence and take pride in their achievements. For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are proud to be part of Outcomes First Group, a company recognized as a 'Great Place to Work' for five years running. Why join Options Autism? Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. And that's not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Outcomes First Group
Administrator
Outcomes First Group Blackburn, Lancashire
How would you like to be paid for five days but only work four ? Our colleagues' wellbeing is at the heart of everything we do at OFG, so we're always looking for new ways to improve everyone's work/life balance. We're taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent). 4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year - so there's never been a more exciting time to join us ! Job Title: Administrator Location: Waterloo Lodge School, Chorley, Lancashire, PR6 7AX Salary: £23,192.00 per annum (not pro rata) Hours: 40 hours per week, Monday -Thursday 07:45 -16:00 & Friday 07:45 - 14:45 Contract: Permanent, Term Time Only Start: September 2025 UK applicants only. This role does not offer sponsorship. As part of our exciting growth, Waterloo Lodge School, part of Options Autism, is offering a fantastic opportunity for a School Administrator to join our dedicated team. If you're looking to work in a supportive environment where your ideas are valued, we want to hear from you. In this role, you will support the Facilities Manager in maintaining the school site and ensuring health and safety standards are met About the Role To assist the Office Manager in developing the school as a high-quality specialist provision for Autistic pupils by providing the highest standards of pastoral care for all pupils of all abilities in a safe and orderly learning environment which provides a high standard of behaviour. Areas of Responsibilities and Key Tasks Contribute to the life and community of the school in all of its aspects. To work within the philosophy of the school at all times. Ensure all administrative tasks are completed on time. To ensure that the school operates in an efficient manner. To prioritise own workload in order to ensure the proficient operation of the school. To work under the direction of the Executive Head Teacher, Head of School and in conjunction with the requirements of the Senior Leadership Team. To have professional integrity and discretion in relation to the overall function of the school, staff and pupil confidentiality. To ensure all individual files and records are kept up to date and maintained on a strictly confidential basis. To maintain individual contact with all parents, professionals and other parties on matters relating to school. To keep the Executive Head Teacher, Head of School and other relevant staff informed of any issues arising. To request and maintain the school's weekly petty cash float. To Ensure all electronic systems are maintained and kept up to date. Essential GCSEs in Maths and English, grade C or above (or equivalent) Basic computer literacy skills Ability to work as part of a team Flexible approach to working Ability to build relationships with adults & young people Ability to work on own initiative Willing to undertake training Ability to prioritise tasks Desirable Previous experience of working in an educational setting Driving Licence About Us: Waterloo Lodge School is an independent specialist day school for students aged 10 to 18, supporting young people with a wide range of needs in the Lancashire, Manchester, and surrounding areas. Our team is dedicated to providing a nurturing environment where students can thrive academically and socially, helping them rebuild their confidence and take pride in their achievements. For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are proud to be part of Outcomes First Group, a company recognized as a 'Great Place to Work' for five years running. Why join Options Autism? Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. And that's not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Jul 16, 2025
Full time
How would you like to be paid for five days but only work four ? Our colleagues' wellbeing is at the heart of everything we do at OFG, so we're always looking for new ways to improve everyone's work/life balance. We're taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent). 4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year - so there's never been a more exciting time to join us ! Job Title: Administrator Location: Waterloo Lodge School, Chorley, Lancashire, PR6 7AX Salary: £23,192.00 per annum (not pro rata) Hours: 40 hours per week, Monday -Thursday 07:45 -16:00 & Friday 07:45 - 14:45 Contract: Permanent, Term Time Only Start: September 2025 UK applicants only. This role does not offer sponsorship. As part of our exciting growth, Waterloo Lodge School, part of Options Autism, is offering a fantastic opportunity for a School Administrator to join our dedicated team. If you're looking to work in a supportive environment where your ideas are valued, we want to hear from you. In this role, you will support the Facilities Manager in maintaining the school site and ensuring health and safety standards are met About the Role To assist the Office Manager in developing the school as a high-quality specialist provision for Autistic pupils by providing the highest standards of pastoral care for all pupils of all abilities in a safe and orderly learning environment which provides a high standard of behaviour. Areas of Responsibilities and Key Tasks Contribute to the life and community of the school in all of its aspects. To work within the philosophy of the school at all times. Ensure all administrative tasks are completed on time. To ensure that the school operates in an efficient manner. To prioritise own workload in order to ensure the proficient operation of the school. To work under the direction of the Executive Head Teacher, Head of School and in conjunction with the requirements of the Senior Leadership Team. To have professional integrity and discretion in relation to the overall function of the school, staff and pupil confidentiality. To ensure all individual files and records are kept up to date and maintained on a strictly confidential basis. To maintain individual contact with all parents, professionals and other parties on matters relating to school. To keep the Executive Head Teacher, Head of School and other relevant staff informed of any issues arising. To request and maintain the school's weekly petty cash float. To Ensure all electronic systems are maintained and kept up to date. Essential GCSEs in Maths and English, grade C or above (or equivalent) Basic computer literacy skills Ability to work as part of a team Flexible approach to working Ability to build relationships with adults & young people Ability to work on own initiative Willing to undertake training Ability to prioritise tasks Desirable Previous experience of working in an educational setting Driving Licence About Us: Waterloo Lodge School is an independent specialist day school for students aged 10 to 18, supporting young people with a wide range of needs in the Lancashire, Manchester, and surrounding areas. Our team is dedicated to providing a nurturing environment where students can thrive academically and socially, helping them rebuild their confidence and take pride in their achievements. For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are proud to be part of Outcomes First Group, a company recognized as a 'Great Place to Work' for five years running. Why join Options Autism? Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. And that's not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Outcomes First Group
Administrator
Outcomes First Group Clayton-le-woods, Lancashire
How would you like to be paid for five days but only work four ? Our colleagues' wellbeing is at the heart of everything we do at OFG, so we're always looking for new ways to improve everyone's work/life balance. We're taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent). 4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year - so there's never been a more exciting time to join us ! Job Title: Administrator Location: Waterloo Lodge School, Chorley, Lancashire, PR6 7AX Salary: £23,192.00 per annum (not pro rata) Hours: 40 hours per week, Monday -Thursday 07:45 -16:00 & Friday 07:45 - 14:45 Contract: Permanent, Term Time Only Start: September 2025 UK applicants only. This role does not offer sponsorship. As part of our exciting growth, Waterloo Lodge School, part of Options Autism, is offering a fantastic opportunity for a School Administrator to join our dedicated team. If you're looking to work in a supportive environment where your ideas are valued, we want to hear from you. In this role, you will support the Facilities Manager in maintaining the school site and ensuring health and safety standards are met About the Role To assist the Office Manager in developing the school as a high-quality specialist provision for Autistic pupils by providing the highest standards of pastoral care for all pupils of all abilities in a safe and orderly learning environment which provides a high standard of behaviour. Areas of Responsibilities and Key Tasks Contribute to the life and community of the school in all of its aspects. To work within the philosophy of the school at all times. Ensure all administrative tasks are completed on time. To ensure that the school operates in an efficient manner. To prioritise own workload in order to ensure the proficient operation of the school. To work under the direction of the Executive Head Teacher, Head of School and in conjunction with the requirements of the Senior Leadership Team. To have professional integrity and discretion in relation to the overall function of the school, staff and pupil confidentiality. To ensure all individual files and records are kept up to date and maintained on a strictly confidential basis. To maintain individual contact with all parents, professionals and other parties on matters relating to school. To keep the Executive Head Teacher, Head of School and other relevant staff informed of any issues arising. To request and maintain the school's weekly petty cash float. To Ensure all electronic systems are maintained and kept up to date. Essential GCSEs in Maths and English, grade C or above (or equivalent) Basic computer literacy skills Ability to work as part of a team Flexible approach to working Ability to build relationships with adults & young people Ability to work on own initiative Willing to undertake training Ability to prioritise tasks Desirable Previous experience of working in an educational setting Driving Licence About Us: Waterloo Lodge School is an independent specialist day school for students aged 10 to 18, supporting young people with a wide range of needs in the Lancashire, Manchester, and surrounding areas. Our team is dedicated to providing a nurturing environment where students can thrive academically and socially, helping them rebuild their confidence and take pride in their achievements. For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are proud to be part of Outcomes First Group, a company recognized as a 'Great Place to Work' for five years running. Why join Options Autism? Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. And that's not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Jul 16, 2025
Full time
How would you like to be paid for five days but only work four ? Our colleagues' wellbeing is at the heart of everything we do at OFG, so we're always looking for new ways to improve everyone's work/life balance. We're taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent). 4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year - so there's never been a more exciting time to join us ! Job Title: Administrator Location: Waterloo Lodge School, Chorley, Lancashire, PR6 7AX Salary: £23,192.00 per annum (not pro rata) Hours: 40 hours per week, Monday -Thursday 07:45 -16:00 & Friday 07:45 - 14:45 Contract: Permanent, Term Time Only Start: September 2025 UK applicants only. This role does not offer sponsorship. As part of our exciting growth, Waterloo Lodge School, part of Options Autism, is offering a fantastic opportunity for a School Administrator to join our dedicated team. If you're looking to work in a supportive environment where your ideas are valued, we want to hear from you. In this role, you will support the Facilities Manager in maintaining the school site and ensuring health and safety standards are met About the Role To assist the Office Manager in developing the school as a high-quality specialist provision for Autistic pupils by providing the highest standards of pastoral care for all pupils of all abilities in a safe and orderly learning environment which provides a high standard of behaviour. Areas of Responsibilities and Key Tasks Contribute to the life and community of the school in all of its aspects. To work within the philosophy of the school at all times. Ensure all administrative tasks are completed on time. To ensure that the school operates in an efficient manner. To prioritise own workload in order to ensure the proficient operation of the school. To work under the direction of the Executive Head Teacher, Head of School and in conjunction with the requirements of the Senior Leadership Team. To have professional integrity and discretion in relation to the overall function of the school, staff and pupil confidentiality. To ensure all individual files and records are kept up to date and maintained on a strictly confidential basis. To maintain individual contact with all parents, professionals and other parties on matters relating to school. To keep the Executive Head Teacher, Head of School and other relevant staff informed of any issues arising. To request and maintain the school's weekly petty cash float. To Ensure all electronic systems are maintained and kept up to date. Essential GCSEs in Maths and English, grade C or above (or equivalent) Basic computer literacy skills Ability to work as part of a team Flexible approach to working Ability to build relationships with adults & young people Ability to work on own initiative Willing to undertake training Ability to prioritise tasks Desirable Previous experience of working in an educational setting Driving Licence About Us: Waterloo Lodge School is an independent specialist day school for students aged 10 to 18, supporting young people with a wide range of needs in the Lancashire, Manchester, and surrounding areas. Our team is dedicated to providing a nurturing environment where students can thrive academically and socially, helping them rebuild their confidence and take pride in their achievements. For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are proud to be part of Outcomes First Group, a company recognized as a 'Great Place to Work' for five years running. Why join Options Autism? Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. And that's not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Block Recruit
Property Team Leader
Block Recruit Welwyn Garden City, Hertfordshire
Property Team Manager - 4-Day work week paid for 5! Location: Hertfordshire Salary: £50,000 £55,000 + up to £5,000 in TPI bonuses (MTPI) Role Overview This is a leadership opportunity focused on managing, developing, and supporting a team of c.10 Property Managers (ranging from junior to senior levels). You ll be central to driving team performance, managing client expectations, resolving escalations, and delivering service improvements that align with company growth targets. Team Responsibilities Lead and manage a team of approximately 10 Property Managers Oversee team attendance, performance, and development Conduct regular 1-2-1s for welfare, progression, and goal setting Review team output, ensuring high standards and reporting results to senior leadership Support the team with meetings, problem-solving, and challenging portfolios Monitor SLAs, budgets, site visits, and ensure consistent delivery of service Drive client feedback initiatives and implement improvement strategies Provide guidance on budgeting and expenditure forecasts Assist in training new staff and progressing existing team members Client Responsibilities Conduct regular site audits and maintain portfolio oversight Handle complaint escalations and feedback Communicate directly with clients, ensuring strong relationships are maintained Company Responsibilities Ensure compliance with Landlord & Tenant Act, RICS and ARMA guidelines Promote company policy and legislative best practice across the team Identify opportunities for growth and retention Support new business development Progress toward MTPI within the first year (if not already qualified) Candidate Criteria Minimum ATPI qualification (MTPI preferred or willingness to work toward) Excellent reliability, timekeeping, and ability to work independently Strong administrative, leadership, and multitasking skills Calm under pressure, proactive in conflict resolution Excellent communication and stakeholder management skills Personable, confident, and enthusiastic team player Salary & Benefits Salary: £50,000 £55,000 base + up to £5,000 in TPI qualification bonuses (MTPI) Core Benefits Annual transparent pay scale review Annual individual performance reviews 25 days holiday + 1 extra per year of service (up to 5) Paid travel to sites from the office Alternate weekly free lunches and fruit baskets Quarterly team socials (e.g., pasta making, escape rooms, team dinners) Company summer & Christmas events Bonus events for high performers (e.g., Wimbledon, F1, concerts) Monthly customer service performance bonuses Pension enrolment Attendance bonus up to 5% each spring Discretionary Christmas bonus Free annual eye test + glasses contribution Refer-a-friend bonus scheme Post-Probation Benefits (after 6 months) 1 WFH day per week Optional 4-day work week (20% holiday deduction, no salary cut) Private healthcare (includes dependents under 18) Gym discounts and wellness perks Flexible working options Full TPI qualification support + salary uplifts after each level passed Contact: Matty Stratton (url removed) (phone number removed) (url removed) Why use Block Recruit? Our Current Stats: 96% of respondents rated our service as excellent. 92% of respondents rated the level of briefing given about the company & opportunity as excellent. 92% of respondents rated us as excellent against other agencies they have used in the past. 91% of respondents rated our speed of response as excellent. 94% of respondents rated our service levels during the recruitment process as excellent. 100% of respondents said they would recommend Block Recruit to friends or colleagues in the future. If you are a motivated individual looking for a rewarding career in property management, we would love to hear from you. Apply now and be part of our successful and highly-rated team at Block Recruit!
Jul 16, 2025
Full time
Property Team Manager - 4-Day work week paid for 5! Location: Hertfordshire Salary: £50,000 £55,000 + up to £5,000 in TPI bonuses (MTPI) Role Overview This is a leadership opportunity focused on managing, developing, and supporting a team of c.10 Property Managers (ranging from junior to senior levels). You ll be central to driving team performance, managing client expectations, resolving escalations, and delivering service improvements that align with company growth targets. Team Responsibilities Lead and manage a team of approximately 10 Property Managers Oversee team attendance, performance, and development Conduct regular 1-2-1s for welfare, progression, and goal setting Review team output, ensuring high standards and reporting results to senior leadership Support the team with meetings, problem-solving, and challenging portfolios Monitor SLAs, budgets, site visits, and ensure consistent delivery of service Drive client feedback initiatives and implement improvement strategies Provide guidance on budgeting and expenditure forecasts Assist in training new staff and progressing existing team members Client Responsibilities Conduct regular site audits and maintain portfolio oversight Handle complaint escalations and feedback Communicate directly with clients, ensuring strong relationships are maintained Company Responsibilities Ensure compliance with Landlord & Tenant Act, RICS and ARMA guidelines Promote company policy and legislative best practice across the team Identify opportunities for growth and retention Support new business development Progress toward MTPI within the first year (if not already qualified) Candidate Criteria Minimum ATPI qualification (MTPI preferred or willingness to work toward) Excellent reliability, timekeeping, and ability to work independently Strong administrative, leadership, and multitasking skills Calm under pressure, proactive in conflict resolution Excellent communication and stakeholder management skills Personable, confident, and enthusiastic team player Salary & Benefits Salary: £50,000 £55,000 base + up to £5,000 in TPI qualification bonuses (MTPI) Core Benefits Annual transparent pay scale review Annual individual performance reviews 25 days holiday + 1 extra per year of service (up to 5) Paid travel to sites from the office Alternate weekly free lunches and fruit baskets Quarterly team socials (e.g., pasta making, escape rooms, team dinners) Company summer & Christmas events Bonus events for high performers (e.g., Wimbledon, F1, concerts) Monthly customer service performance bonuses Pension enrolment Attendance bonus up to 5% each spring Discretionary Christmas bonus Free annual eye test + glasses contribution Refer-a-friend bonus scheme Post-Probation Benefits (after 6 months) 1 WFH day per week Optional 4-day work week (20% holiday deduction, no salary cut) Private healthcare (includes dependents under 18) Gym discounts and wellness perks Flexible working options Full TPI qualification support + salary uplifts after each level passed Contact: Matty Stratton (url removed) (phone number removed) (url removed) Why use Block Recruit? Our Current Stats: 96% of respondents rated our service as excellent. 92% of respondents rated the level of briefing given about the company & opportunity as excellent. 92% of respondents rated us as excellent against other agencies they have used in the past. 91% of respondents rated our speed of response as excellent. 94% of respondents rated our service levels during the recruitment process as excellent. 100% of respondents said they would recommend Block Recruit to friends or colleagues in the future. If you are a motivated individual looking for a rewarding career in property management, we would love to hear from you. Apply now and be part of our successful and highly-rated team at Block Recruit!
Quality & Environmental Lead
Crown Gas & Power Ltd Manchester, Lancashire
Crown Gas & Power is a business gas and electricity supplier to the commercial sector based in Bury, Manchester. We are renowned for our innovative products such as 100% biogas, utility connections and our first-class customer service. . Since our inception in 2001, our people have put all their energy into providing gas to businesses across the UK. We encourage everyone in the business to share their ideas, successes and struggles to help achieve a common goal. Our culture is based around open doors and friendly faces and our people are honest, welcoming and relaxed. We are looking to hire like-minded people to join a business that is working hard to make a difference in our industry. Role Overview The Quality & Environmental Lead is responsible for maintaining the organisation's existing Environmental and Quality Management System (EQMS) in line with the latest versions of BS EN ISO 9001 and BS EN ISO 14001 . This role involves conducting internal audits, maintaining key documentation, preparing for external audits and certification visits, and supporting the continued integration of quality and environmental best practices across the organisation. Responsibilities Maintain and optimise management system documentation, procedures, and logs Plan and conduct internal audits, schedule management reviews, and report key findings Follow up on nonconformities and improvement actions, escalating key issues, risks and opportunities to relevant stakeholders, including senior management Prepare inputs and supporting data for management review meetings Lead interactions with external auditors to ensure the successful completion of audits and certification visits Support managers and staff in understanding quality and environmental requirements and maintaining appropriate records Assist in developing a framework for evaluating supplier and contractors in line with quality and/or sustainability requirements Recommend ways to further integrate quality and environmental best practice into existing operations Stay up-to-date with relevant standards, legislation, and industry best practices Responding to customer quality and environmental tender requests Required Skills Effective written and verbal communication Ability to interpret data and present clear summaries or trends Strong attention to detail Critical, risk-based thinking Ability to plan and prioritise multiple projects and actions Relationship development and the ability to positively influence others Able to work both independently and collaboratively Required Knowledge & Experience Proven experience implementing and/or maintaining ISO 9001 and ISO 14001 management systems within a small to medium-sized organisation Recognised internal auditor training and/or hands-on experience conducting internal audits Proficiency in Microsoft Office (Excel, Word, PowerPoint), with the ability to produce high-quality presentations and reports Knowledge of other ISO standards including 14064, 14068, PAS2060 and/or 27001 25 days holiday Yearly bonus (subject to company and personal performance) Onsite gym Free parking Paid social events Employee Assistance Program The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions are regularly reviewed to ensure they are an accurate representation of the post. Your Name (required) Your Email (required) Please select the job you are applying for here (required) Upload your CV here (required) By ticking this box you authorise Crown Gas & Power to store your data in line with GDPR compliance Crown Gas & Power Crown Point Heap Brow Bury BL9 7JR United Kingdom Crown Gas & Power is a commercial energy supplier, who have been supplying gas to UK businesses since 2001. We are renowned for our personalised service, competitive prices & variable length supply contracts. Our service also includes utility connections & service alterations for gas, electricity & water.
Jul 16, 2025
Full time
Crown Gas & Power is a business gas and electricity supplier to the commercial sector based in Bury, Manchester. We are renowned for our innovative products such as 100% biogas, utility connections and our first-class customer service. . Since our inception in 2001, our people have put all their energy into providing gas to businesses across the UK. We encourage everyone in the business to share their ideas, successes and struggles to help achieve a common goal. Our culture is based around open doors and friendly faces and our people are honest, welcoming and relaxed. We are looking to hire like-minded people to join a business that is working hard to make a difference in our industry. Role Overview The Quality & Environmental Lead is responsible for maintaining the organisation's existing Environmental and Quality Management System (EQMS) in line with the latest versions of BS EN ISO 9001 and BS EN ISO 14001 . This role involves conducting internal audits, maintaining key documentation, preparing for external audits and certification visits, and supporting the continued integration of quality and environmental best practices across the organisation. Responsibilities Maintain and optimise management system documentation, procedures, and logs Plan and conduct internal audits, schedule management reviews, and report key findings Follow up on nonconformities and improvement actions, escalating key issues, risks and opportunities to relevant stakeholders, including senior management Prepare inputs and supporting data for management review meetings Lead interactions with external auditors to ensure the successful completion of audits and certification visits Support managers and staff in understanding quality and environmental requirements and maintaining appropriate records Assist in developing a framework for evaluating supplier and contractors in line with quality and/or sustainability requirements Recommend ways to further integrate quality and environmental best practice into existing operations Stay up-to-date with relevant standards, legislation, and industry best practices Responding to customer quality and environmental tender requests Required Skills Effective written and verbal communication Ability to interpret data and present clear summaries or trends Strong attention to detail Critical, risk-based thinking Ability to plan and prioritise multiple projects and actions Relationship development and the ability to positively influence others Able to work both independently and collaboratively Required Knowledge & Experience Proven experience implementing and/or maintaining ISO 9001 and ISO 14001 management systems within a small to medium-sized organisation Recognised internal auditor training and/or hands-on experience conducting internal audits Proficiency in Microsoft Office (Excel, Word, PowerPoint), with the ability to produce high-quality presentations and reports Knowledge of other ISO standards including 14064, 14068, PAS2060 and/or 27001 25 days holiday Yearly bonus (subject to company and personal performance) Onsite gym Free parking Paid social events Employee Assistance Program The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions are regularly reviewed to ensure they are an accurate representation of the post. Your Name (required) Your Email (required) Please select the job you are applying for here (required) Upload your CV here (required) By ticking this box you authorise Crown Gas & Power to store your data in line with GDPR compliance Crown Gas & Power Crown Point Heap Brow Bury BL9 7JR United Kingdom Crown Gas & Power is a commercial energy supplier, who have been supplying gas to UK businesses since 2001. We are renowned for our personalised service, competitive prices & variable length supply contracts. Our service also includes utility connections & service alterations for gas, electricity & water.

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