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repairs planner
i-Jobs
Planner & Tenant Liaison Officer
i-Jobs Atherstone, Warwickshire
Planner & Tenant Liaison Officer Location: Sheepy Road, CV9 3AH Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 16.08 per hour Job Ref: (phone number removed) Responsibilities Assess the resources needed to plan a repair or deliver a job using a contractor. Plan the work to be delivered within the required timescales. Communicate with and coordinate the in-house workforce and contractors. Proactively communicate with tenants about works being delivered to their homes and provide high standards of customer care when responding to enquiries. Keep tenants informed about repairs, maintenance, and planned improvements to their homes with clear and timely communication. Monitor outstanding jobs and provide feedback to prevent backlogs of work. Be aware of and plan for surveys, inspections, and jobs that ensure health and safety compliance required for the maintenance service. Understand the Social Housing Regulator s Consumer Standards and the Housing Ombudsman Service s Complaints Code of Practice. Accurately diagnose repairs and use available resources to plan the work within required timescales. Liaise closely with tenants to arrange access, explain and plan the work, and address their enquiries. Provide technical advice to tenants about repairs and explain both the Council s and tenants' responsibilities. Support tenants as a first point of contact to coordinate access, explain how works will be delivered, address concerns, and advise on complaint responses. Coordinate with the in-house workforce and contractors to ensure work is delivered within required timescales, supporting tradesmen with systems of work and offering training as necessary. Utilize software systems to support repair delivery and monitor service performance, including managing repeat jobs. Schedule work for vacant properties, arrange for gas supply disconnection, inform utility companies, and keep the Lettings Team informed. Monitor jobs to ensure completion within required timescales, addressing logistical challenges and escalating issues to supervisors/managers as necessary. Manage systems of work efficiently, update component information, and attach certificates to premises upon job completion. Communicate with tenants about planned work, appointments, or job cancellations. Conduct satisfaction surveys to gather tenant feedback and suggest service improvements. Maintain a working knowledge of safety and compliance requirements, coordinating activities to meet regulatory requirements for electrical installations, gas installations, asbestos register, and fire risk assessments. Plan and arrange surveys, inspections, and jobs for health and safety compliance, including updating the asbestos register and planning for EICR visits and Fire Risk Assessments. Notify the Tenancy Services Team of any duty of care reports or concerns about vulnerable tenants. Liaise with other Council Sections to deliver service requirements and support tenants. Communicate with leaseholders to ensure they understand the costs of requested or required works for their premises. Administer invoice payments with care and attention and complete jobs upon payment authorization. Contribute to requests for information and feedback to promote continuous improvement of work systems and customer service. Provide statistical information and reports as required, assisting with performance information analysis to identify problems and solutions. Person Specification Experience in a front-line position within a customer service environment. Knowledge of housing repairs and a sound general knowledge of building work. Sound working knowledge of health and safety regulations, including gas installations, electrical works, fire risk assessments, Legionella, and asbestos management. Excellent communication skills, able to communicate clearly, concisely, and courteously with customers, the public, and other staff both verbally and in writing. Good customer service skills and ability to help customers resolve problems. Proven ability to act on own initiative to resolve issues. Excellent organizational skills and the ability to plan and manage time and workloads. Confidence in showing other staff members systems of work and providing training on software systems. Evidence of ability to work under pressure and maintain acceptable performance. Able to analyze data to identify problems and solutions. Proven ability to manage and process information accurately and communicate in precise and simple terms. Good IT skills, including proficiency with Microsoft Office Products, databases, and systems administration. Ability to follow verbal and written instructions effectively. Must recognize discrimination in its many forms and be willing to implement the Council's Equal Opportunities policies. Commitment to implementing good practice on equal opportunity issues. Commitment to the protection and safeguarding of children, young people, and adults with care and support needs. Good general education. Relevant administrative/office management qualification (desirable). Positive and approachable manner. Self-motivated and enthusiastic. Ability to work accurately to deadlines. Flexibility in work approach. Calm temperament, able to deal with sensitive and difficult situations. Able to work on own initiative with minimal supervision. Able to plan and organize workloads to meet unpredictable and conflicting demands. Positive attitude towards teamwork to deliver and develop services. Able to thrive in a busy environment and offer solutions as challenges arise. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Aug 08, 2025
Contractor
Planner & Tenant Liaison Officer Location: Sheepy Road, CV9 3AH Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 16.08 per hour Job Ref: (phone number removed) Responsibilities Assess the resources needed to plan a repair or deliver a job using a contractor. Plan the work to be delivered within the required timescales. Communicate with and coordinate the in-house workforce and contractors. Proactively communicate with tenants about works being delivered to their homes and provide high standards of customer care when responding to enquiries. Keep tenants informed about repairs, maintenance, and planned improvements to their homes with clear and timely communication. Monitor outstanding jobs and provide feedback to prevent backlogs of work. Be aware of and plan for surveys, inspections, and jobs that ensure health and safety compliance required for the maintenance service. Understand the Social Housing Regulator s Consumer Standards and the Housing Ombudsman Service s Complaints Code of Practice. Accurately diagnose repairs and use available resources to plan the work within required timescales. Liaise closely with tenants to arrange access, explain and plan the work, and address their enquiries. Provide technical advice to tenants about repairs and explain both the Council s and tenants' responsibilities. Support tenants as a first point of contact to coordinate access, explain how works will be delivered, address concerns, and advise on complaint responses. Coordinate with the in-house workforce and contractors to ensure work is delivered within required timescales, supporting tradesmen with systems of work and offering training as necessary. Utilize software systems to support repair delivery and monitor service performance, including managing repeat jobs. Schedule work for vacant properties, arrange for gas supply disconnection, inform utility companies, and keep the Lettings Team informed. Monitor jobs to ensure completion within required timescales, addressing logistical challenges and escalating issues to supervisors/managers as necessary. Manage systems of work efficiently, update component information, and attach certificates to premises upon job completion. Communicate with tenants about planned work, appointments, or job cancellations. Conduct satisfaction surveys to gather tenant feedback and suggest service improvements. Maintain a working knowledge of safety and compliance requirements, coordinating activities to meet regulatory requirements for electrical installations, gas installations, asbestos register, and fire risk assessments. Plan and arrange surveys, inspections, and jobs for health and safety compliance, including updating the asbestos register and planning for EICR visits and Fire Risk Assessments. Notify the Tenancy Services Team of any duty of care reports or concerns about vulnerable tenants. Liaise with other Council Sections to deliver service requirements and support tenants. Communicate with leaseholders to ensure they understand the costs of requested or required works for their premises. Administer invoice payments with care and attention and complete jobs upon payment authorization. Contribute to requests for information and feedback to promote continuous improvement of work systems and customer service. Provide statistical information and reports as required, assisting with performance information analysis to identify problems and solutions. Person Specification Experience in a front-line position within a customer service environment. Knowledge of housing repairs and a sound general knowledge of building work. Sound working knowledge of health and safety regulations, including gas installations, electrical works, fire risk assessments, Legionella, and asbestos management. Excellent communication skills, able to communicate clearly, concisely, and courteously with customers, the public, and other staff both verbally and in writing. Good customer service skills and ability to help customers resolve problems. Proven ability to act on own initiative to resolve issues. Excellent organizational skills and the ability to plan and manage time and workloads. Confidence in showing other staff members systems of work and providing training on software systems. Evidence of ability to work under pressure and maintain acceptable performance. Able to analyze data to identify problems and solutions. Proven ability to manage and process information accurately and communicate in precise and simple terms. Good IT skills, including proficiency with Microsoft Office Products, databases, and systems administration. Ability to follow verbal and written instructions effectively. Must recognize discrimination in its many forms and be willing to implement the Council's Equal Opportunities policies. Commitment to implementing good practice on equal opportunity issues. Commitment to the protection and safeguarding of children, young people, and adults with care and support needs. Good general education. Relevant administrative/office management qualification (desirable). Positive and approachable manner. Self-motivated and enthusiastic. Ability to work accurately to deadlines. Flexibility in work approach. Calm temperament, able to deal with sensitive and difficult situations. Able to work on own initiative with minimal supervision. Able to plan and organize workloads to meet unpredictable and conflicting demands. Positive attitude towards teamwork to deliver and develop services. Able to thrive in a busy environment and offer solutions as challenges arise. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Service Care Solutions
Planner & Tenant Liaison Officer - Grade 7
Service Care Solutions Atherstone, Warwickshire
Planner & Tenant Liaison Officer - We are seeking an experienced and skilled Planner & Tenant Liaison Officer to join our team on a 26-month contract. As a key member of our response repairs team, you will play a vital role in delivering high-quality service to our customers. Job Summary: As a Planner & Tenant Liaison Officer, you will be responsible for supporting our response repairs team to deliver exceptional service to our customers. You will be confident in taking calls from customers, working collaboratively with colleagues to plan and schedule works, and working in a fast-paced environment. Your excellent communication skills and ability to work under pressure will be essential in this role. Salary - 19.20 LTD P/H. Responsibilities: Take calls from customers, responding to enquiries and providing information on planned works Work with colleagues to plan and schedule works, ensuring timely and efficient delivery of services Liaise with tenants to arrange access for repairs and maintenance works Provide administrative support to the response repairs team, as required Maintain accurate records and reports, ensuring compliance with company policies and procedures Benefits: Competitive salary Opportunity to work in a dynamic and supportive environment Professional development and training opportunities 26-month contract with the possibility of extension If you are a motivated and experienced professional with excellent communication skills, we encourage you to apply for this exciting opportunity. How to Apply: For more information, please contact: George Westhead (url removed) (phone number removed)
Aug 08, 2025
Contractor
Planner & Tenant Liaison Officer - We are seeking an experienced and skilled Planner & Tenant Liaison Officer to join our team on a 26-month contract. As a key member of our response repairs team, you will play a vital role in delivering high-quality service to our customers. Job Summary: As a Planner & Tenant Liaison Officer, you will be responsible for supporting our response repairs team to deliver exceptional service to our customers. You will be confident in taking calls from customers, working collaboratively with colleagues to plan and schedule works, and working in a fast-paced environment. Your excellent communication skills and ability to work under pressure will be essential in this role. Salary - 19.20 LTD P/H. Responsibilities: Take calls from customers, responding to enquiries and providing information on planned works Work with colleagues to plan and schedule works, ensuring timely and efficient delivery of services Liaise with tenants to arrange access for repairs and maintenance works Provide administrative support to the response repairs team, as required Maintain accurate records and reports, ensuring compliance with company policies and procedures Benefits: Competitive salary Opportunity to work in a dynamic and supportive environment Professional development and training opportunities 26-month contract with the possibility of extension If you are a motivated and experienced professional with excellent communication skills, we encourage you to apply for this exciting opportunity. How to Apply: For more information, please contact: George Westhead (url removed) (phone number removed)
Build Recruitment
Subcontractor Planner
Build Recruitment
Role: Subcontactor Planner Location: Basildon Type: Perm Full time 8am to 5pm / Office Based We are looking to recruit a Subcontractor Planner to join our Basildon Repairs Team, based from our office in Basildon. About the Role Joining our team, you ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephone and email. Using our in-house system, you will be responsible for managing all aspects of subcontractor works whilst ensuring the customer is kept informed. You will need to work closely with the subcontractors and attend review meeting discussing their performance and areas for improvement. Responsibilities: Deal with complex repairs, demanding customers and those who have suffered service failure, to contain issues and maintain customer satisfaction. Oversee the jobs allocated to Sub-contractors to ensure the customer receives the same level of service as they would if a MSPS operative was delivering the work. Work with the Commercial team and Operatives to ensure materials are ordered and collected from suppliers promptly and work is planned to ensure we can provide a first time fix to residents wherever possible. Handling calls and emails from the client to log issues, deploy Operatives and monitor completion of the work, providing updates at regular intervals. Ensure that the system is updated in a timely manner so that the client and the Operations are in receipt of the most up to date information. Ensure the scheduling process is delivering maximum productivity. Where first time fix is not possible, manage the effective scheduling of follow-on works Understand the case workload and alert the Team Leader to issues requiring intervention. Understand the contractual KPI s, then plan, allocate and operate to exceed client expectations. Take a strategic view of demand (jobs being raised) and the supply of resources (Operative and Sub-Contractor skill mix) and make recommendations to the Partnership Manager and Supervisors about optimising the available resource mix. • Adopt a continuous improvement mindset and proactively seek ways to improve the way you and Morgan Sindall operates and serves its customers. Benefits Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Please apply today or call Leah Seber at Build Recruitment Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Aug 07, 2025
Full time
Role: Subcontactor Planner Location: Basildon Type: Perm Full time 8am to 5pm / Office Based We are looking to recruit a Subcontractor Planner to join our Basildon Repairs Team, based from our office in Basildon. About the Role Joining our team, you ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephone and email. Using our in-house system, you will be responsible for managing all aspects of subcontractor works whilst ensuring the customer is kept informed. You will need to work closely with the subcontractors and attend review meeting discussing their performance and areas for improvement. Responsibilities: Deal with complex repairs, demanding customers and those who have suffered service failure, to contain issues and maintain customer satisfaction. Oversee the jobs allocated to Sub-contractors to ensure the customer receives the same level of service as they would if a MSPS operative was delivering the work. Work with the Commercial team and Operatives to ensure materials are ordered and collected from suppliers promptly and work is planned to ensure we can provide a first time fix to residents wherever possible. Handling calls and emails from the client to log issues, deploy Operatives and monitor completion of the work, providing updates at regular intervals. Ensure that the system is updated in a timely manner so that the client and the Operations are in receipt of the most up to date information. Ensure the scheduling process is delivering maximum productivity. Where first time fix is not possible, manage the effective scheduling of follow-on works Understand the case workload and alert the Team Leader to issues requiring intervention. Understand the contractual KPI s, then plan, allocate and operate to exceed client expectations. Take a strategic view of demand (jobs being raised) and the supply of resources (Operative and Sub-Contractor skill mix) and make recommendations to the Partnership Manager and Supervisors about optimising the available resource mix. • Adopt a continuous improvement mindset and proactively seek ways to improve the way you and Morgan Sindall operates and serves its customers. Benefits Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Please apply today or call Leah Seber at Build Recruitment Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Howells Solutions Limited
Repairs Planner
Howells Solutions Limited Welwyn Garden City, Hertfordshire
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Based in Welwyn Garden City Full time, permanent £27,000 - £29,000 depending on experience Are you an experienced Planner / Scheduler? If so, we may be able to help you! Here at Howells, we are working with a leading UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and click apply for full job details
Aug 07, 2025
Full time
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Based in Welwyn Garden City Full time, permanent £27,000 - £29,000 depending on experience Are you an experienced Planner / Scheduler? If so, we may be able to help you! Here at Howells, we are working with a leading UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and click apply for full job details
Elevate Projects Ltd
Repairs Planner
Elevate Projects Ltd Chippenham, Wiltshire
Elevate Projects are working with our client, a reputable landlord in the Wiltshire area, to appoint to a temporary post within their busy Property Services team. We are seeking a proactive and organised Repairs Planner/Coordinator to join a well-established team, supporting the delivery of major projects and repair works to and properties across the surrounding area. Key Responsibilities: Act as the first point of contact for repair enquiries from tenants and contractors. Assist in the Coordinaton of works and activities, ensuring timely responses and efficient resolution. Support the Building Surveyors in delivering major repair projects and cyclical maintenance works. Liaise with contractors, tenants, and other stakeholders to ensure smooth delivery of works. Maintain accurate records, reports, and databases related to each project. Assist with procurement processes, including obtaining quotes and raising purchase orders. Help monitor contractor performance and ensure compliance with health & safety and statutory requirements. About You: Previous experience in a property repairs, maintenance, or coordination role is desirable. Strong organisational skills with the ability to manage multiple tasks and priorities. Excellent communication skills, both written and verbal. A practical understanding of property maintenance; experience with historic or listed buildings is an advantage. Proficient in IT systems, particularly Microsoft Office; experience with property management software is a bonus. A collaborative team player with a professional, customer-focused approach.
Aug 07, 2025
Seasonal
Elevate Projects are working with our client, a reputable landlord in the Wiltshire area, to appoint to a temporary post within their busy Property Services team. We are seeking a proactive and organised Repairs Planner/Coordinator to join a well-established team, supporting the delivery of major projects and repair works to and properties across the surrounding area. Key Responsibilities: Act as the first point of contact for repair enquiries from tenants and contractors. Assist in the Coordinaton of works and activities, ensuring timely responses and efficient resolution. Support the Building Surveyors in delivering major repair projects and cyclical maintenance works. Liaise with contractors, tenants, and other stakeholders to ensure smooth delivery of works. Maintain accurate records, reports, and databases related to each project. Assist with procurement processes, including obtaining quotes and raising purchase orders. Help monitor contractor performance and ensure compliance with health & safety and statutory requirements. About You: Previous experience in a property repairs, maintenance, or coordination role is desirable. Strong organisational skills with the ability to manage multiple tasks and priorities. Excellent communication skills, both written and verbal. A practical understanding of property maintenance; experience with historic or listed buildings is an advantage. Proficient in IT systems, particularly Microsoft Office; experience with property management software is a bonus. A collaborative team player with a professional, customer-focused approach.
Morgan Sindall Property Services
Customer Service Planner (Operations - Customer/Administration)
Morgan Sindall Property Services
Waltham Forest, London Permanent - Full Time We are looking to recruit a Customer Service Planner to join our team, based from our office in Waltham Forest, London . About the Role Joining our team, you ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email. Using our MSi system, you ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have the following: Previous administration experience. Proven experience in scheduling/planning within a Social Housing or Contractor repairs environment. Competent in communicating with direct operatives, subcontractors and residents. Basic building maintenance knowledge e.g. duration required to undertake a variety of maintenance tasks. Planning knowledge of what works can be sequenced or can be undertaken concurrently. Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable. Previous experience dealing with high volumes of calls and customer repair related enquiries. Good level of written & verbal English. Good working knowledge of Microsoft Office. Good organisation & communication skills e.g. ability to communicate with different stakeholders at different levels. Passionate about service delivery and customer satisfaction. Benefits Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates
Aug 05, 2025
Full time
Waltham Forest, London Permanent - Full Time We are looking to recruit a Customer Service Planner to join our team, based from our office in Waltham Forest, London . About the Role Joining our team, you ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email. Using our MSi system, you ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have the following: Previous administration experience. Proven experience in scheduling/planning within a Social Housing or Contractor repairs environment. Competent in communicating with direct operatives, subcontractors and residents. Basic building maintenance knowledge e.g. duration required to undertake a variety of maintenance tasks. Planning knowledge of what works can be sequenced or can be undertaken concurrently. Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable. Previous experience dealing with high volumes of calls and customer repair related enquiries. Good level of written & verbal English. Good working knowledge of Microsoft Office. Good organisation & communication skills e.g. ability to communicate with different stakeholders at different levels. Passionate about service delivery and customer satisfaction. Benefits Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates
i-Jobs
Repairs Planner / Scheduler
i-Jobs
Repairs Planner / Scheduler Location: 37 Pembroke Road, W8 6PW Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 20.86 per day Job Ref: (phone number removed) Responsibilities Plan and schedule repair works efficiently, ensuring all tasks are allocated appropriately and completed within set timeframes. Coordinate with various departments and external contractors to ensure smooth workflow and timely completion of tasks. Maintain and update records on the CRM and DRS systems, ensuring all data is accurate and up to date. Utilize the Capita system to track and manage repair schedules and resources effectively. Ensure compliance with all relevant policies and procedures, including health and safety regulations. Provide administrative support to the team, including preparing reports and documentation as required. Person Specification Proven experience in a scheduling or planning role, preferably within a repairs or maintenance environment. Strong knowledge of CRM, DRS, and Capita systems. Excellent organizational and multitasking skills, with the ability to prioritize tasks effectively. Strong communication skills, both written and verbal, with the ability to liaise effectively with various stakeholders. Attention to detail and a high level of accuracy in all work. Ability to work independently as well as part of a team. Commitment to confidentiality and data protection principles. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Aug 05, 2025
Contractor
Repairs Planner / Scheduler Location: 37 Pembroke Road, W8 6PW Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 20.86 per day Job Ref: (phone number removed) Responsibilities Plan and schedule repair works efficiently, ensuring all tasks are allocated appropriately and completed within set timeframes. Coordinate with various departments and external contractors to ensure smooth workflow and timely completion of tasks. Maintain and update records on the CRM and DRS systems, ensuring all data is accurate and up to date. Utilize the Capita system to track and manage repair schedules and resources effectively. Ensure compliance with all relevant policies and procedures, including health and safety regulations. Provide administrative support to the team, including preparing reports and documentation as required. Person Specification Proven experience in a scheduling or planning role, preferably within a repairs or maintenance environment. Strong knowledge of CRM, DRS, and Capita systems. Excellent organizational and multitasking skills, with the ability to prioritize tasks effectively. Strong communication skills, both written and verbal, with the ability to liaise effectively with various stakeholders. Attention to detail and a high level of accuracy in all work. Ability to work independently as well as part of a team. Commitment to confidentiality and data protection principles. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Niyaa People Ltd
Senior Planner
Niyaa People Ltd Ludlow, Shropshire
We're looking for a Senior Planner to lead a team of Work Schedulers, ensuring the effective and efficient delivery of the repairs service. With hybrid working options, you'll play a key role in managing data on the MRI repairs system, supporting service delivery, and improving processes through accurate reporting and system development click apply for full job details
Aug 03, 2025
Full time
We're looking for a Senior Planner to lead a team of Work Schedulers, ensuring the effective and efficient delivery of the repairs service. With hybrid working options, you'll play a key role in managing data on the MRI repairs system, supporting service delivery, and improving processes through accurate reporting and system development click apply for full job details
Think Recruitment
Repairs Planner/Scheduler
Think Recruitment Hull, Yorkshire
Repairs Planner / Scheduler required for a leading local council office in the Hull region on a temporary basis. My client requires a work planner/scheduler where your role will be to schedule reactive maintenance work for their engineers. This role is office based. Key tasks: Scheduling reactive maintenance work Liaising with tenants regarding work orders Assisting in organisation of works Managing engineers' diaries and allocating work Liaising with different departments to ensure smooth running of services. Essential Requirements Previous experience in a similar role (Property management/ Repairs scheduler/ ppm coordinator/ works planner/ service delivery coordinator/ Field workforce planner/ coordinator/ Safer homes coordinator etc) Ability to liaise with contractors and tenants Previous experience using SAP FSM would be an advantage Pay rate: 15.50- 16.50 per hour , Umbrella, paid weekly (depending on experience) Days: Monday - Friday Hours: 8am - 4.30pm, 40 hours a week Duration: ASAP start - 1 month (could be extended) Location: HU2 If this role is of interest, please contact Laura Trawford on (phone number removed) or (url removed)
Aug 02, 2025
Seasonal
Repairs Planner / Scheduler required for a leading local council office in the Hull region on a temporary basis. My client requires a work planner/scheduler where your role will be to schedule reactive maintenance work for their engineers. This role is office based. Key tasks: Scheduling reactive maintenance work Liaising with tenants regarding work orders Assisting in organisation of works Managing engineers' diaries and allocating work Liaising with different departments to ensure smooth running of services. Essential Requirements Previous experience in a similar role (Property management/ Repairs scheduler/ ppm coordinator/ works planner/ service delivery coordinator/ Field workforce planner/ coordinator/ Safer homes coordinator etc) Ability to liaise with contractors and tenants Previous experience using SAP FSM would be an advantage Pay rate: 15.50- 16.50 per hour , Umbrella, paid weekly (depending on experience) Days: Monday - Friday Hours: 8am - 4.30pm, 40 hours a week Duration: ASAP start - 1 month (could be extended) Location: HU2 If this role is of interest, please contact Laura Trawford on (phone number removed) or (url removed)
Build Recruitment
Disrepair Manager
Build Recruitment
Disrepair Manager West London Salary - DOE + Car allowance Repairs and Maintenance Build Recruitment are working with a market-leading social housing contractor to recruit a Disrepair Manager for a new opportunity within their Responsive Maintenance division. The role is based out of their Hammersmith office, delivering reactive maintenance services across a key social housing contract. Key Responsibilities: - Lead and manage a team of Supervisors, Administrators, Planners, and Operatives. - Monitor and drive customer satisfaction levels across the contract. - Ensure large multi-trade repair jobs are effectively booked by the scheduling team, with clear trade and timeframe requirements. - Enforce operational policies including attendance, mobile phone usage, driving, no smoking, and substance policies, taking appropriate action when necessary. - Collaborate closely with the Commercial team to resolve invoicing issues that may impact contract profitability. - Ensure full compliance with Health and Safety legislation and internal procedures. About You: - Proven experience within the Repairs and Maintenance sector. - Strong track record of managing large-scale maintenance contracts. - Experience in leading diverse teams, including direct labour and supply chain partners. - Excellent Health and Safety knowledge, with a proven ability to manage compliance. - Commercially astute, with a solid understanding of profit and loss management on major contracts. If you're a results-driven leader with a passion for delivering high-quality social housing maintenance, we'd love to hear from you. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Jul 30, 2025
Full time
Disrepair Manager West London Salary - DOE + Car allowance Repairs and Maintenance Build Recruitment are working with a market-leading social housing contractor to recruit a Disrepair Manager for a new opportunity within their Responsive Maintenance division. The role is based out of their Hammersmith office, delivering reactive maintenance services across a key social housing contract. Key Responsibilities: - Lead and manage a team of Supervisors, Administrators, Planners, and Operatives. - Monitor and drive customer satisfaction levels across the contract. - Ensure large multi-trade repair jobs are effectively booked by the scheduling team, with clear trade and timeframe requirements. - Enforce operational policies including attendance, mobile phone usage, driving, no smoking, and substance policies, taking appropriate action when necessary. - Collaborate closely with the Commercial team to resolve invoicing issues that may impact contract profitability. - Ensure full compliance with Health and Safety legislation and internal procedures. About You: - Proven experience within the Repairs and Maintenance sector. - Strong track record of managing large-scale maintenance contracts. - Experience in leading diverse teams, including direct labour and supply chain partners. - Excellent Health and Safety knowledge, with a proven ability to manage compliance. - Commercially astute, with a solid understanding of profit and loss management on major contracts. If you're a results-driven leader with a passion for delivering high-quality social housing maintenance, we'd love to hear from you. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
i-Jobs
Gas Servicing and Repairs Manager
i-Jobs City, Swindon
Gas Servicing and Repairs Manager Location: Darby Close, Cheney Manor Industrial Estate, SN2 2PN Start Date: ASAP Contract Duration: 5+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 36.57 per hour Job Ref: OR10528 Responsibilities Oversee the operational function of the Gas teams to ensure effective and economical use of resources in line with statutory requirements. Ensure planned work is carried out in line with time agreements with council tenants and statutory bodies. Ensure all work is completed within priority periods and cost parameters of the contract. Collaborate with the operations planner team to balance work against resources. Maintain the Council s Gas Safe registration through regular audits and meet annual inspections by Gas Safe. Manage 3rd party audits via specialist contractors to enhance engineer performance and implement improvements. Report monthly on Schedule of Rates for contractual and finance requirements. Report on no access cases related to Gas Servicing and produce evidence for court hearings. Conduct risk assessments and prepare method statements as necessary. Manage staff and materials to ensure quality and completion of work, with contingency plans to meet deadlines. Prepare estimates for work as requested for the delivery of capital projects. Ensure effective use of resources, including materials, plant, and vehicles, and manage unused materials appropriately. Oversee operatives performance and minimize discrepancies through inspections and measurements. Control and verify time sheets, job cards, plant sheets, and vehicle sheets, ensuring timely processing. Ensure compliance with current Gas, LPG, and Oil regulations, taking appropriate action if not up to date. Represent the Council at site and contract meetings with clients as required. Maintain quality management systems and ensure procedures align with BS EN ISO 9002. Deputize for the Operations Manager-Trade Services when necessary. Advise internal and external clients on technical matters relating to the work. Manage workforce availability for emergency work, including standby and call-out rotas. Promote good working relationships in line with worker relations policies and codes of practice. Manage health, welfare, and safety matters, ensuring safe working methods and addressing dangerous conditions. Engage and procure specialist sub-contractors, agreeing on prices, work programs, and approving invoices. Conduct disciplinary investigations following Council procedures. Discuss personal training needs with the immediate Manager and develop training programs for staff. Investigate and report on accidents and insurance claims involving the Section. Handle HR issues such as holidays, welfare, and disciplinary matters for supervised staff. Person Specification Extensive experience in supervising planned and responsive maintenance services for commercial and domestic properties. Knowledge of Water By-laws related to Legionella. Experience in checking and verifying Gas and Oil certification. Detailed knowledge of current Gas safe regulations, Oil regulations, legislation, and Gas safe terms. Knowledge of Building Management systems for efficient gas commercial heating systems. Understanding of Swindon Borough Council Standing orders for contractor procurement. Good working knowledge of Asbestos awareness and training. Knowledge of the Health & Safety at Work Act. Experience using responsive repairs and planning IT systems. Ability to make site visits. Experience with Microsoft Word and Excel. Gas safe registration. Experience in estimating and pricing. Experience in LPG. Appropriate trade qualification (NVQ) or degree-level work within the gas or building industry. Gas Safe Registration for both Commercial and Domestic installations or HNC/ONC in Heating and Plumbing/Building Services Engineering. Current driving license. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Jul 29, 2025
Contractor
Gas Servicing and Repairs Manager Location: Darby Close, Cheney Manor Industrial Estate, SN2 2PN Start Date: ASAP Contract Duration: 5+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 36.57 per hour Job Ref: OR10528 Responsibilities Oversee the operational function of the Gas teams to ensure effective and economical use of resources in line with statutory requirements. Ensure planned work is carried out in line with time agreements with council tenants and statutory bodies. Ensure all work is completed within priority periods and cost parameters of the contract. Collaborate with the operations planner team to balance work against resources. Maintain the Council s Gas Safe registration through regular audits and meet annual inspections by Gas Safe. Manage 3rd party audits via specialist contractors to enhance engineer performance and implement improvements. Report monthly on Schedule of Rates for contractual and finance requirements. Report on no access cases related to Gas Servicing and produce evidence for court hearings. Conduct risk assessments and prepare method statements as necessary. Manage staff and materials to ensure quality and completion of work, with contingency plans to meet deadlines. Prepare estimates for work as requested for the delivery of capital projects. Ensure effective use of resources, including materials, plant, and vehicles, and manage unused materials appropriately. Oversee operatives performance and minimize discrepancies through inspections and measurements. Control and verify time sheets, job cards, plant sheets, and vehicle sheets, ensuring timely processing. Ensure compliance with current Gas, LPG, and Oil regulations, taking appropriate action if not up to date. Represent the Council at site and contract meetings with clients as required. Maintain quality management systems and ensure procedures align with BS EN ISO 9002. Deputize for the Operations Manager-Trade Services when necessary. Advise internal and external clients on technical matters relating to the work. Manage workforce availability for emergency work, including standby and call-out rotas. Promote good working relationships in line with worker relations policies and codes of practice. Manage health, welfare, and safety matters, ensuring safe working methods and addressing dangerous conditions. Engage and procure specialist sub-contractors, agreeing on prices, work programs, and approving invoices. Conduct disciplinary investigations following Council procedures. Discuss personal training needs with the immediate Manager and develop training programs for staff. Investigate and report on accidents and insurance claims involving the Section. Handle HR issues such as holidays, welfare, and disciplinary matters for supervised staff. Person Specification Extensive experience in supervising planned and responsive maintenance services for commercial and domestic properties. Knowledge of Water By-laws related to Legionella. Experience in checking and verifying Gas and Oil certification. Detailed knowledge of current Gas safe regulations, Oil regulations, legislation, and Gas safe terms. Knowledge of Building Management systems for efficient gas commercial heating systems. Understanding of Swindon Borough Council Standing orders for contractor procurement. Good working knowledge of Asbestos awareness and training. Knowledge of the Health & Safety at Work Act. Experience using responsive repairs and planning IT systems. Ability to make site visits. Experience with Microsoft Word and Excel. Gas safe registration. Experience in estimating and pricing. Experience in LPG. Appropriate trade qualification (NVQ) or degree-level work within the gas or building industry. Gas Safe Registration for both Commercial and Domestic installations or HNC/ONC in Heating and Plumbing/Building Services Engineering. Current driving license. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Irwell Valley Homes
Planner (Maintenance / Repairs)
Irwell Valley Homes Salford, Manchester
Planner (Maintenance / Repairs) Salary: £10,117.13 pro rata per annum Manchester, Greater Manchester Hybrid Permanent, Part Time Hours 14.5 (1pm 4:30pm Monday to Thursday and 1pm 3:30pm Friday) Closing date: 15th August 2025 Interview date: 14th August 2025 onwards Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, we provide homes and services to over 20,000 people across Greater Manchester. We build more affordable new homes, make a difference in the communities we serve, and support our colleagues to enjoy work, learn and grow. This role will help us to do this by managing the day-to-day appointments for empty properties and provide appropriate support to minimise void times. In this role, you will be responsible for Scheduling for Responsive Repairs and for pre-inspections. Scheduling for Empty Homes Liaising with operatives by telephone throughout the day, to ensure that all appointments and target dates are met Maintain a comprehensive knowledge of and work to a high standard on the Opti-Time system. This will have a direct impact on the performance indicators of the company and allow accurate monitoring for the Gas, Responsive Repairs and Empty Homes Operatives. Providing Administration support We need people who are / have Previous experience in a similar role within planning Ideally experience in of working in a housing or a Social Housing environment Good IT abilities (Microsoft Office Suite) and ideally experience using a Dynamic Scheduler (Opti-time or similar) A good understand the disciplines of customer care Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. We also encourage applications from females across the association in areas where we are underrepresented like Trades and Construction. If you want to be part of our team and help us make a difference, we d love to hear from you.
Jul 29, 2025
Full time
Planner (Maintenance / Repairs) Salary: £10,117.13 pro rata per annum Manchester, Greater Manchester Hybrid Permanent, Part Time Hours 14.5 (1pm 4:30pm Monday to Thursday and 1pm 3:30pm Friday) Closing date: 15th August 2025 Interview date: 14th August 2025 onwards Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, we provide homes and services to over 20,000 people across Greater Manchester. We build more affordable new homes, make a difference in the communities we serve, and support our colleagues to enjoy work, learn and grow. This role will help us to do this by managing the day-to-day appointments for empty properties and provide appropriate support to minimise void times. In this role, you will be responsible for Scheduling for Responsive Repairs and for pre-inspections. Scheduling for Empty Homes Liaising with operatives by telephone throughout the day, to ensure that all appointments and target dates are met Maintain a comprehensive knowledge of and work to a high standard on the Opti-Time system. This will have a direct impact on the performance indicators of the company and allow accurate monitoring for the Gas, Responsive Repairs and Empty Homes Operatives. Providing Administration support We need people who are / have Previous experience in a similar role within planning Ideally experience in of working in a housing or a Social Housing environment Good IT abilities (Microsoft Office Suite) and ideally experience using a Dynamic Scheduler (Opti-time or similar) A good understand the disciplines of customer care Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. We also encourage applications from females across the association in areas where we are underrepresented like Trades and Construction. If you want to be part of our team and help us make a difference, we d love to hear from you.
Think Recruitment
Repairs Planner/Scheduler
Think Recruitment Blyth, Northumberland
Repairs Planner / Scheduler required for a leading local council office in the Blyth region on a temporary, ongoing basis My client requires a work planner/scheduler where your role will be to schedule reactive maintenance work for their engineers. This role is office based. Key tasks: Scheduling reactive maintenance work Liaising with tenants regarding work orders Assisting in organisation of works Managing engineers' diaries and allocating work Liaising with different departments to ensure smooth running of services. Essential Requirements Previous experience in a similar role (Property management/ Repairs scheduler/ ppm coordinator/ works planner/ service delivery coordinator/ Field workforce planner/ coordinator/ Safer homes coordinator etc) Ability to liaise with contractors and tenants Pay rate: 15- 16 per hour , Umbrella, paid weekly (depending on experience) Days: Monday - Friday Hours: 8am - 4pm, 37 hours per week Duration: ASAP start - ongoing Location: NE24 If this role is of interest, please contact Laura Trawford on (phone number removed) or (url removed)
Jul 25, 2025
Seasonal
Repairs Planner / Scheduler required for a leading local council office in the Blyth region on a temporary, ongoing basis My client requires a work planner/scheduler where your role will be to schedule reactive maintenance work for their engineers. This role is office based. Key tasks: Scheduling reactive maintenance work Liaising with tenants regarding work orders Assisting in organisation of works Managing engineers' diaries and allocating work Liaising with different departments to ensure smooth running of services. Essential Requirements Previous experience in a similar role (Property management/ Repairs scheduler/ ppm coordinator/ works planner/ service delivery coordinator/ Field workforce planner/ coordinator/ Safer homes coordinator etc) Ability to liaise with contractors and tenants Pay rate: 15- 16 per hour , Umbrella, paid weekly (depending on experience) Days: Monday - Friday Hours: 8am - 4pm, 37 hours per week Duration: ASAP start - ongoing Location: NE24 If this role is of interest, please contact Laura Trawford on (phone number removed) or (url removed)
Niyaa People Ltd
Planning Manager
Niyaa People Ltd
We are actively looking for a Planning Manager in the Greater London area to join a housing association in the property services team on a permanent basis. In return you will receive 36 days annual leave, hybrid working and investment in your personal development and training. As the Planning Manager, you will be: Managing the scheduling team providing support across the property service delivery team Scheduling work for compliance, gas, heating and repairs works Ensuring that all work is booked in for operatives and contractors and all is in line with the projects KPIs Overseeing the performance of the scheduling team, providing training and 121 support Experience needed for the role: Managed a team of planners previously within the social housing sector Experience in a compliance and property services team Strong organisation and administration skills In return as the Planning Manager, you will receive: 56,000- 57,000 Hybrid working- 2 days in office 36 days annual leave including bank holidays Pension scheme Investment in personal development, training and qualifications Wide range of additional benefits We are keen to see CVs from Planning Manager, Scheduling Manager, Property Services Manager, Compliance Manager, Repairs Manager, Repairs and Customer Service Manager If this role appeals to you then please apply now or contact Katie on (phone number removed) or email on removed)
Jul 25, 2025
Full time
We are actively looking for a Planning Manager in the Greater London area to join a housing association in the property services team on a permanent basis. In return you will receive 36 days annual leave, hybrid working and investment in your personal development and training. As the Planning Manager, you will be: Managing the scheduling team providing support across the property service delivery team Scheduling work for compliance, gas, heating and repairs works Ensuring that all work is booked in for operatives and contractors and all is in line with the projects KPIs Overseeing the performance of the scheduling team, providing training and 121 support Experience needed for the role: Managed a team of planners previously within the social housing sector Experience in a compliance and property services team Strong organisation and administration skills In return as the Planning Manager, you will receive: 56,000- 57,000 Hybrid working- 2 days in office 36 days annual leave including bank holidays Pension scheme Investment in personal development, training and qualifications Wide range of additional benefits We are keen to see CVs from Planning Manager, Scheduling Manager, Property Services Manager, Compliance Manager, Repairs Manager, Repairs and Customer Service Manager If this role appeals to you then please apply now or contact Katie on (phone number removed) or email on removed)
Randstad Construction & Property
Multi Skilled Plumber
Randstad Construction & Property City, London
We're Hiring: Permanent Multi Skilled Plumber - Social Housing Location: East London (Mobile role across East London) Contract: Permanent Full-Time Salary: 35,000 + Company Van + Fuel Card + Benefits + Bonus We are seeking an experienced and versatile Multi Skilled Plumber to join our team, working on a day-to-day social housing repair contract across void and occupied properties . This is an excellent opportunity to be part of a growing team delivering high-quality maintenance and repair work across East London. Key Responsibilities: Carrying out a wide range of plumbing repairs and installations Full bathroom installations, fitting sinks, toilets, and pipework Completing minor multi-trade tasks such as carpentry, tiling, and patch plastering Diagnosing and treating damp issues effectively Using PDA devices to log work and communicate with planners and managers Providing excellent customer service to tenants and residents What You'll Need: City & Guilds Level 2 or NVQ Level 2 in Plumbing (or equivalent) Ideally holds a Blue CSCS Card Full or automatic UK Driving Licence (held for a minimum of 12 months) Strong plumbing bias with basic skills in carpentry, plastering, and tiling Experience working in domestic or social housing environments Good understanding of damp treatment methods A proactive and professional attitude with the ability to work independently What's On Offer: Company van and fuel card (for work use only) Competitive salary and annual bonus scheme Permanent, full-time role with stability and growth opportunities A supportive team and positive work culture Employee benefits package If you're a skilled and dedicated tradesperson with the right plumbing experience, we'd love to hear from you. Apply now or share with someone who could be a great fit. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jul 25, 2025
Full time
We're Hiring: Permanent Multi Skilled Plumber - Social Housing Location: East London (Mobile role across East London) Contract: Permanent Full-Time Salary: 35,000 + Company Van + Fuel Card + Benefits + Bonus We are seeking an experienced and versatile Multi Skilled Plumber to join our team, working on a day-to-day social housing repair contract across void and occupied properties . This is an excellent opportunity to be part of a growing team delivering high-quality maintenance and repair work across East London. Key Responsibilities: Carrying out a wide range of plumbing repairs and installations Full bathroom installations, fitting sinks, toilets, and pipework Completing minor multi-trade tasks such as carpentry, tiling, and patch plastering Diagnosing and treating damp issues effectively Using PDA devices to log work and communicate with planners and managers Providing excellent customer service to tenants and residents What You'll Need: City & Guilds Level 2 or NVQ Level 2 in Plumbing (or equivalent) Ideally holds a Blue CSCS Card Full or automatic UK Driving Licence (held for a minimum of 12 months) Strong plumbing bias with basic skills in carpentry, plastering, and tiling Experience working in domestic or social housing environments Good understanding of damp treatment methods A proactive and professional attitude with the ability to work independently What's On Offer: Company van and fuel card (for work use only) Competitive salary and annual bonus scheme Permanent, full-time role with stability and growth opportunities A supportive team and positive work culture Employee benefits package If you're a skilled and dedicated tradesperson with the right plumbing experience, we'd love to hear from you. Apply now or share with someone who could be a great fit. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Daniel Owen Ltd
Customer Service Planner
Daniel Owen Ltd
Job Title: Customer Service Planner Location: Essex Salary: 27,000 per annum Contract Type: Permanent About the Role: We are seeking a dedicated and proactive Customer Service Planner to join our team supporting social housing operations across Essex. This pivotal role involves scheduling and coordinating repairs and maintenance appointments, liaising with tenants, contractors, and internal teams to ensure a high standard of service delivery. Key Responsibilities: Act as the first point of contact for tenants, handling incoming repair requests via phone, and digital platforms. Efficiently schedule and allocate appointments for repairs and maintenance, ensuring optimal use of operative diaries and resources. Monitor progress of works and communicate updates with tenants and relevant stakeholders. Liaise with contractors, operatives, and surveyors to resolve queries and ensure timely completion of jobs. Handle complaints and service issues promptly, professionally, and in line with company procedures. Maintain accurate records using housing and scheduling systems (e.g., Orchard, DRS, or similar). Support the delivery of KPIs including first-time fix rates, tenant satisfaction, and job completion times. Requirements: Previous experience in a scheduling, coordination, or customer service role (ideally within social housing or property maintenance). Excellent communication and interpersonal skills. Strong IT skills, with experience using CRM, housing management, or scheduling systems. Ability to multitask, prioritise workload, and remain calm under pressure. A proactive, customer-focused attitude and commitment to delivering high-quality service. Desirable: Knowledge of the social housing sector. Experience with dynamic scheduling tools Understanding of repairs terminology and housing maintenance processes. What We Offer: Competitive salary of 27,000 per annum. Permanent full-time position. Opportunities for professional development and progression. Supportive and inclusive working environment. Generous holiday entitlement and company pension scheme. Interested? If you're looking to take the next step in your housing or planning career-or you're coming from a contact centre or coordination background and want to make a difference in the social housing sector-we want to hear from you. Apply now or reach out for a confidential chat!
Jul 23, 2025
Full time
Job Title: Customer Service Planner Location: Essex Salary: 27,000 per annum Contract Type: Permanent About the Role: We are seeking a dedicated and proactive Customer Service Planner to join our team supporting social housing operations across Essex. This pivotal role involves scheduling and coordinating repairs and maintenance appointments, liaising with tenants, contractors, and internal teams to ensure a high standard of service delivery. Key Responsibilities: Act as the first point of contact for tenants, handling incoming repair requests via phone, and digital platforms. Efficiently schedule and allocate appointments for repairs and maintenance, ensuring optimal use of operative diaries and resources. Monitor progress of works and communicate updates with tenants and relevant stakeholders. Liaise with contractors, operatives, and surveyors to resolve queries and ensure timely completion of jobs. Handle complaints and service issues promptly, professionally, and in line with company procedures. Maintain accurate records using housing and scheduling systems (e.g., Orchard, DRS, or similar). Support the delivery of KPIs including first-time fix rates, tenant satisfaction, and job completion times. Requirements: Previous experience in a scheduling, coordination, or customer service role (ideally within social housing or property maintenance). Excellent communication and interpersonal skills. Strong IT skills, with experience using CRM, housing management, or scheduling systems. Ability to multitask, prioritise workload, and remain calm under pressure. A proactive, customer-focused attitude and commitment to delivering high-quality service. Desirable: Knowledge of the social housing sector. Experience with dynamic scheduling tools Understanding of repairs terminology and housing maintenance processes. What We Offer: Competitive salary of 27,000 per annum. Permanent full-time position. Opportunities for professional development and progression. Supportive and inclusive working environment. Generous holiday entitlement and company pension scheme. Interested? If you're looking to take the next step in your housing or planning career-or you're coming from a contact centre or coordination background and want to make a difference in the social housing sector-we want to hear from you. Apply now or reach out for a confidential chat!
Focus Resourcing
Transport Planner
Focus Resourcing Hutton, Essex
Our client is seeking a Transport Planner to join their busy, welcoming, and growing team on a permanent basis. Hours of work will be Monday - Friday, 7am - 4pm. Salary is between 30,000 - 35,000 depending on experience. Working as the Transport Planner you will join the Transport Planning team in undertaking all tasks to meet both customer and business expectations. Duties: Daily vehicle route planning in line with customer requirements Liaise with drivers Creatr and issue paperwork to drivers Support the management of driver legal compliance, tachographs, drivers' hours, health and safety, accident reporting etc. Complete the daily staff attendance rotas and planning relief cover where required Raise all subcontractor requests for any fleet work undertaken with the relevant costing and agree authorisation when required Making equipment available for scheduled inspections, repairs, and MOTs within the required timescales Cover as and when required for other staff to ensure all tasks are undertaken and completed appropriately Work with the customer daily to ensure changes to activities are implemented and agreed upon Benefits: 30,000 - 35,000 Employee assistance programme Death in service Pension On-site parking Experience: Experience of working in a busy traffic office in a calm and effective manner Good understanding of driver regulations and compliance regulations CPC qualification would be advantageous Experience working within a fast-paced environment and adhering to strict delivery performance criteria set by the customer Flexibility around working hours, holiday cover & overtime requirements, including very occasional weekends Please bear in mind that you may not hear from us straight away. Due to the high level of applications we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Jul 23, 2025
Full time
Our client is seeking a Transport Planner to join their busy, welcoming, and growing team on a permanent basis. Hours of work will be Monday - Friday, 7am - 4pm. Salary is between 30,000 - 35,000 depending on experience. Working as the Transport Planner you will join the Transport Planning team in undertaking all tasks to meet both customer and business expectations. Duties: Daily vehicle route planning in line with customer requirements Liaise with drivers Creatr and issue paperwork to drivers Support the management of driver legal compliance, tachographs, drivers' hours, health and safety, accident reporting etc. Complete the daily staff attendance rotas and planning relief cover where required Raise all subcontractor requests for any fleet work undertaken with the relevant costing and agree authorisation when required Making equipment available for scheduled inspections, repairs, and MOTs within the required timescales Cover as and when required for other staff to ensure all tasks are undertaken and completed appropriately Work with the customer daily to ensure changes to activities are implemented and agreed upon Benefits: 30,000 - 35,000 Employee assistance programme Death in service Pension On-site parking Experience: Experience of working in a busy traffic office in a calm and effective manner Good understanding of driver regulations and compliance regulations CPC qualification would be advantageous Experience working within a fast-paced environment and adhering to strict delivery performance criteria set by the customer Flexibility around working hours, holiday cover & overtime requirements, including very occasional weekends Please bear in mind that you may not hear from us straight away. Due to the high level of applications we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Irwell Valley Homes
Electrician
Irwell Valley Homes Salford, Manchester
Electrician £38,745 pa + On Call Payments (approx. £4000) Manchester - Across Greater Manchester Starting work at first appointment and finishing after the last appointment Contract Type: Permanent, Full Time Hours: 39 hours per week (08 30) Closing date: 30th July 2025 Interview date: Tuesday 5th August 2025 Interview Location: Elms Farm Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. This role will help us to do this by providing a professional electrical service that delivers an excellent customer experience and adhering to the current edition of 18th Edition Wiring Regulations, health and safety regulations and organisational policies and procedures. In this role, you will be responsible for Carry out all aspects of electrical works in customers homes and empty properties. Repair/replace electrical fittings and diagnose and rectify electrical faults. Complete relevant certification to BS: 7671 to include EICR, Minor Works and Installation certificates. Deliver an excellent customer experience by understanding the different needs of our customers and tailoring your approach. Be easy to deal with and do what you say you will. Report any potential repairs and safeguarding issues that you notice in the customers homes. Update your PDA in real time on a job s status and communicate with planners if customers are not at home or jobs are not viable. We need people who have: City and Guilds Parts I, II & III or NVQ Level 3 in electrical installation works City and Guilds 2391 or 2394 and 2395 Current BS:7671 qualification (18th Edition Regulations) Experience in a similar role and in certifying electrical works Experience in Testing and inspection of domestic dwellings Sound building, construction, General maintenance / repair knowledge Experience in working with IT systems (email, word and excel) Full valid driving licence Please note this role is subject to a basic DBS check. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. We also encourage applications from females across the association in areas where we are underrepresented like Trades and Construction. If you want to be part of our team and help us make a difference, we d love to hear from you.
Jul 23, 2025
Full time
Electrician £38,745 pa + On Call Payments (approx. £4000) Manchester - Across Greater Manchester Starting work at first appointment and finishing after the last appointment Contract Type: Permanent, Full Time Hours: 39 hours per week (08 30) Closing date: 30th July 2025 Interview date: Tuesday 5th August 2025 Interview Location: Elms Farm Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. This role will help us to do this by providing a professional electrical service that delivers an excellent customer experience and adhering to the current edition of 18th Edition Wiring Regulations, health and safety regulations and organisational policies and procedures. In this role, you will be responsible for Carry out all aspects of electrical works in customers homes and empty properties. Repair/replace electrical fittings and diagnose and rectify electrical faults. Complete relevant certification to BS: 7671 to include EICR, Minor Works and Installation certificates. Deliver an excellent customer experience by understanding the different needs of our customers and tailoring your approach. Be easy to deal with and do what you say you will. Report any potential repairs and safeguarding issues that you notice in the customers homes. Update your PDA in real time on a job s status and communicate with planners if customers are not at home or jobs are not viable. We need people who have: City and Guilds Parts I, II & III or NVQ Level 3 in electrical installation works City and Guilds 2391 or 2394 and 2395 Current BS:7671 qualification (18th Edition Regulations) Experience in a similar role and in certifying electrical works Experience in Testing and inspection of domestic dwellings Sound building, construction, General maintenance / repair knowledge Experience in working with IT systems (email, word and excel) Full valid driving licence Please note this role is subject to a basic DBS check. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. We also encourage applications from females across the association in areas where we are underrepresented like Trades and Construction. If you want to be part of our team and help us make a difference, we d love to hear from you.
RG Setsquare
Multi Trader
RG Setsquare Epsom, Surrey
The Role: As a multi-trade you will cover most aspects of property maintenance, this will involve carrying out repairs and maintenance to void (empty) Social Housing properties, ensuring all work is undertaken to a high standard with the minimum of supervision. The multi-trade takes ownership of work, aiming for 'First time Fix' on all jobs, operating within the company Health and Safety guidelines, and remaining within budget and time parameters. Who we are: We provide more than 13,000 affordable homes in local authority areas across Kent, Surrey and Sussex. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. Our residents are our number one priority, which is why our main strategic purpose is to help people flourish. We do this by providing great homes and services, by making a positive difference to the communities we serve and by providing an inclusive and inspiring place to work. Duties & responsibilities: Voids typically require multiple repairs in a short space of time so you must be organised and efficient to support properties being re-let as swiftly as possible. Carry out general repairs and maintenance tasks ensuring all work meets high-quality standards in line with the void specification. Works will vary in their nature and so you must possess a broad range of good trade skills. Take ownership of assigned work, aiming to resolve issues on the first visit to minimise repeat visits and disruptions. Complete tasks within allocated budgets and timelines to maintain operational efficiency. Operate in accordance with company Health and Safety policies to ensure a safe working environment. Keep up to date with the latest technical advancements and legal requirements relevant to your areas of expertise. Execute duties with minimal supervision whilst maintaining professionalism and a strong commitment to quality. Accountabilities: Advising your supervisor or planner/scheduler in a timely manner when support may be required. Working in partnership with other trades to complete projects. Recording and submitting accurate data using relevant business systems electronic devices. Affording excellent customer service to client representatives. Arranging purchase of materials required to deliver the works in a planned and efficient manner Always comply with safeguarding policy and H&S standards. Operating within the company's occupational road risk policies and procedures Benefits: 30 days annual leave Van and fuel card Contributory pension scheme with 4% to 10% matched contributions Life insurance Free annual flu jab Two volunteer days per year Career development and vocational training opportunities Free eye test voucher RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Jul 23, 2025
Full time
The Role: As a multi-trade you will cover most aspects of property maintenance, this will involve carrying out repairs and maintenance to void (empty) Social Housing properties, ensuring all work is undertaken to a high standard with the minimum of supervision. The multi-trade takes ownership of work, aiming for 'First time Fix' on all jobs, operating within the company Health and Safety guidelines, and remaining within budget and time parameters. Who we are: We provide more than 13,000 affordable homes in local authority areas across Kent, Surrey and Sussex. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. Our residents are our number one priority, which is why our main strategic purpose is to help people flourish. We do this by providing great homes and services, by making a positive difference to the communities we serve and by providing an inclusive and inspiring place to work. Duties & responsibilities: Voids typically require multiple repairs in a short space of time so you must be organised and efficient to support properties being re-let as swiftly as possible. Carry out general repairs and maintenance tasks ensuring all work meets high-quality standards in line with the void specification. Works will vary in their nature and so you must possess a broad range of good trade skills. Take ownership of assigned work, aiming to resolve issues on the first visit to minimise repeat visits and disruptions. Complete tasks within allocated budgets and timelines to maintain operational efficiency. Operate in accordance with company Health and Safety policies to ensure a safe working environment. Keep up to date with the latest technical advancements and legal requirements relevant to your areas of expertise. Execute duties with minimal supervision whilst maintaining professionalism and a strong commitment to quality. Accountabilities: Advising your supervisor or planner/scheduler in a timely manner when support may be required. Working in partnership with other trades to complete projects. Recording and submitting accurate data using relevant business systems electronic devices. Affording excellent customer service to client representatives. Arranging purchase of materials required to deliver the works in a planned and efficient manner Always comply with safeguarding policy and H&S standards. Operating within the company's occupational road risk policies and procedures Benefits: 30 days annual leave Van and fuel card Contributory pension scheme with 4% to 10% matched contributions Life insurance Free annual flu jab Two volunteer days per year Career development and vocational training opportunities Free eye test voucher RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Randstad Construction & Property
Electrician
Randstad Construction & Property Sidcup, Kent
Our client is looking for a testing and inspection Electrician to join their team based in Sidcup, working on our contract with a prestige global brand on a permanent basis. This is a full-time role working 40 hours per week. On offer is a salary of up to 44,000 per annum and benefits package. The role will report directly to the Site T&I Supervisor with responsibility for the day to day operation of the electrical testing and inspection contract, including development of the contract. What will you deliver? Carry out scheduled Electrical testing and Inspection maintenance tasks including but not limited to Emergency Lighting, ECIR, Illumination Levels, Infra-Red, Motors, PAT, Static Discharge, Lightening Protection Carry out repairs and operations of equipment and services in accordance with best practice Provide input into and management of the planned maintenance schedule, ensuring associated work tasks are completed in accordance with the agreed PPM planner, SLA and KPI targets Complete PPM and reactive works activities in accordance with contract requirements, and in line with company competency appointment(s) Supervise works carried out by specialist sub-contractors, reporting anomalies to the Contract Supervisor / Site Management Safely and efficiently maintaining (or supervising the maintenance by third party contractors of) existing plant and equipment Extensive knowledge of Electrical Testing and Inspection including verification of single & 3- phase electrical systems on a large scale industrial enterprise What can they offer you? salary of up to 44,000 per annum and benefits package, which includes; 24 days annual leave increasing to 25 days once 2 years service is reached (+ public holidays) Life Cover equivalent to 1.5 times annual salary Employee discount shopping schemes on major brands and retailers Gym membership discounts Cycle to work scheme Holiday purchase scheme 2 corporate social responsibility days per year Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalised support programmes Attractive Employee Referral Rewards Scheme Access to our growing employee networks 24/7 Employee Assistance Program and access to mental wellbeing app Who are you? ECS Gold Card Installation Electrician C&G 2391, or equivalent Testing & Inspection 18th Edition Electrical Qualification AM2 Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jul 23, 2025
Full time
Our client is looking for a testing and inspection Electrician to join their team based in Sidcup, working on our contract with a prestige global brand on a permanent basis. This is a full-time role working 40 hours per week. On offer is a salary of up to 44,000 per annum and benefits package. The role will report directly to the Site T&I Supervisor with responsibility for the day to day operation of the electrical testing and inspection contract, including development of the contract. What will you deliver? Carry out scheduled Electrical testing and Inspection maintenance tasks including but not limited to Emergency Lighting, ECIR, Illumination Levels, Infra-Red, Motors, PAT, Static Discharge, Lightening Protection Carry out repairs and operations of equipment and services in accordance with best practice Provide input into and management of the planned maintenance schedule, ensuring associated work tasks are completed in accordance with the agreed PPM planner, SLA and KPI targets Complete PPM and reactive works activities in accordance with contract requirements, and in line with company competency appointment(s) Supervise works carried out by specialist sub-contractors, reporting anomalies to the Contract Supervisor / Site Management Safely and efficiently maintaining (or supervising the maintenance by third party contractors of) existing plant and equipment Extensive knowledge of Electrical Testing and Inspection including verification of single & 3- phase electrical systems on a large scale industrial enterprise What can they offer you? salary of up to 44,000 per annum and benefits package, which includes; 24 days annual leave increasing to 25 days once 2 years service is reached (+ public holidays) Life Cover equivalent to 1.5 times annual salary Employee discount shopping schemes on major brands and retailers Gym membership discounts Cycle to work scheme Holiday purchase scheme 2 corporate social responsibility days per year Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalised support programmes Attractive Employee Referral Rewards Scheme Access to our growing employee networks 24/7 Employee Assistance Program and access to mental wellbeing app Who are you? ECS Gold Card Installation Electrician C&G 2391, or equivalent Testing & Inspection 18th Edition Electrical Qualification AM2 Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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