The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day. So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk! What you'll do This is an exciting new role in the ever expanding TTD UK Business Development team The successful applicant will have responsibility for developing new relationships with agency partners within a dedicated agency group in the EMEA region. Core focus of the role will be winning new budgets, expanding our TTD relationship by building strong, lasting relationships and teach partners the importance of audience first planning programmatically. Own revenue target and management of pipeline Represent TTD at industry events and speak on behalf of the agency relationship internally and externally Partner closely with the agency to help them achieve the full spectrum of opportunity across omnichannel, retail, measurement and identity Communicate the value of The Trade Desk media buying platform by walking through detailed demonstrations of the product Understand The Trade Desk's competitive differentiators in a dynamic online advertising landscape Work with the product team to help share customer insights that aid in crafting our product Who you are Bachelor's Degree or relevant professional experience Experience in comms planning and online advertising in Advertising Sales/Business Development Proven track record in quickly building strong and meaningful relationships Experience at an online publisher, ad network, ad exchange, ad server, SEM platform, DSP, or other online advertising roles Love winning / prospecting / new business Strong quantitative skills and negotiation ability Self-starter - able to tackle new clients or territories with little mentoring Quick learner - able to rapidly grasp new technology and product changes Experience using sales enablement tools (Salesforce) Able to work independently and become an extension of the agency team Experience in managing longer sales cycles with multiple partners Comfortable working cross-functionally to collaborate and grow an account Proven track record of exceeding revenue expectations. The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. As an Equal Opportunity Employer, The Trade Desk is committed to making our job application process accessible to everyone and to providing reasonable accommodations for applicants with disabilities. If you have a disability or medical condition and require an accommodation for any part of the application or hiring process, please contact us at You can also contact us using the same email address if you have a disability and need assistance to access our Company website. When contacting us, please provide your contact information and specify the nature of your accessibility issue.
Jul 17, 2025
Full time
The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day. So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk! What you'll do This is an exciting new role in the ever expanding TTD UK Business Development team The successful applicant will have responsibility for developing new relationships with agency partners within a dedicated agency group in the EMEA region. Core focus of the role will be winning new budgets, expanding our TTD relationship by building strong, lasting relationships and teach partners the importance of audience first planning programmatically. Own revenue target and management of pipeline Represent TTD at industry events and speak on behalf of the agency relationship internally and externally Partner closely with the agency to help them achieve the full spectrum of opportunity across omnichannel, retail, measurement and identity Communicate the value of The Trade Desk media buying platform by walking through detailed demonstrations of the product Understand The Trade Desk's competitive differentiators in a dynamic online advertising landscape Work with the product team to help share customer insights that aid in crafting our product Who you are Bachelor's Degree or relevant professional experience Experience in comms planning and online advertising in Advertising Sales/Business Development Proven track record in quickly building strong and meaningful relationships Experience at an online publisher, ad network, ad exchange, ad server, SEM platform, DSP, or other online advertising roles Love winning / prospecting / new business Strong quantitative skills and negotiation ability Self-starter - able to tackle new clients or territories with little mentoring Quick learner - able to rapidly grasp new technology and product changes Experience using sales enablement tools (Salesforce) Able to work independently and become an extension of the agency team Experience in managing longer sales cycles with multiple partners Comfortable working cross-functionally to collaborate and grow an account Proven track record of exceeding revenue expectations. The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. As an Equal Opportunity Employer, The Trade Desk is committed to making our job application process accessible to everyone and to providing reasonable accommodations for applicants with disabilities. If you have a disability or medical condition and require an accommodation for any part of the application or hiring process, please contact us at You can also contact us using the same email address if you have a disability and need assistance to access our Company website. When contacting us, please provide your contact information and specify the nature of your accessibility issue.
About Ogilvy Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity - innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the global agency network for creative excellence and effectiveness by WARC, signifying its ability todeliver creative solutions that drive unreasonable impact for clients and communities.Ogilvy is a WPP company (NYSE: WPP). For more information, visit and follow us on LinkedIn, X, Instagram, and Facebook. Account Manager (Corpsumer Technology PR) Department : PR & Influence Location : London (Sea Containers) Contract type : Fixed term (12-months) Full Time/Part time : Full Time Reporting into : Business Director/Client Partner About Ogilvy: Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Sainsbury’s, Argos, Mondel-z International, Unilever, TK Maxx and Pernod Ricard. In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally, and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock - now in its 12th year. The Role: We’re seeking an experienced and enthusiastic Account Manager with consumer and corporate technology communications experience to join our Consumer PR team. You’ll manage day-to-day work across a leading Technology provider, leading the press office, developing and executing creative campaigns, and building strong relationships with clients, internal teams and media. We’re looking for someone who champions diverse thinking, is passionate about creativity and innovation, has a strong interest in technology and AI, and is committed to delivering strong results for clients. In this role, you’ll work closely with clients to understand their goals and develop impactful consumer and corporate campaigns, press office work and strategies that align with their vision. Responsibilities include proactive and reactive media relations, managing news announcements, overseeing a busy press inbox, and advising clients on media strategies and opportunities. The ideal candidate will have a proven track record working with consumer and B2B technology brands, experience managing press offices, complex campaigns, PR retainers, and managing junior team members. Excellent communication, interpersonal, organisational and project management skills are essential, as is the ability to think creatively and contribute innovative ideas for client success. This is an exciting opportunity to join a dynamic agency and talented team. Key Responsibilities: Manage the account’s press office, overseeing day to day requests from the client spanning news announcements, proactive and reactive media relations, research and coverage tracking. Oversee a busy press inbox, fielding and responding to inquiries from the UK national, consumer and trade press. Maintain a finger on the pulse of the news agenda, particularly within the tech, AI, political, lifestyle and cultural spaces, to drive compelling client communications tactics. Build and maintain strong relationships with key journalists across UK national, technology, trade, B2B and consumer lifestyle media and instil a focus on media relationship-building in junior team members. Build and maintain strong relationships with clients, serving as their primary point of contact and source of advisory for the press office and anticipating their needs. Write compelling press releases, briefing notes, messaging, Q&As, statements and pitches that fit the clients’ tone of voice and ladder up to agreed communications strategies. Collaborate with cross-functional teams, including creative, strategy, analytics, and influence to manage and execute multi-channel consumer PR campaigns. Monitor and analyse campaign performance through platforms including Onclusive and Signal AI, using data to inform decision-making and optimise campaign effectiveness. Stay up-to-date on industry trends, best practices, and emerging technologies - particularly the use of Generative AI - sharing insights and recommendations with clients and internal teams. Mentor and develop junior team members, providing guidance and support. Support senior team members with planning, including providing background research and media landscape expertise. Ensure compliance with internal processes and procedures, including timesheets, invoicing, and project management tools. Requirements: At least one year’s experience at Account Manager level Well-connected, with a passion for all things technology and an interest in Corpsumer PR Strong understanding of the consumer and corporate media landscape, including new trends and social media An understanding of political, legislative and regulatory trends impacting the technology industry Strong writing skills with experience creating toolkits, press releases and compelling media pitches Experience working with consumer and/or B2B technology brands and media relationships spanning national, tech, trade and lifestyle press Experience managing press office retainers and large-scale PR campaigns Excellent communication, project management, and organisational skills Experience in a fast-paced agency environment is preferred Demonstrated experience in building consistently productive relationships The ability to remain optimistic under pressure Strong experience in key stakeholder management A creative outlook with the ability to achieve the full potential from projects, keeping abreast of and utilising new industry developments and technology. Benefits 25 days annual leave + 1 Volunteer Day Bupa Healthcare Enhanced Maternity, Adoption and Shared Parental Leave We have a Flexible Working Model with core working hours: 10am - 4pm A 1.5:1 Matching Pension Structure Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year Season Ticket Loan and Cycle to Work Scheme Life Assurance If you live with a disability and you would like to take advantage of our offer of a guaranteed interview under the Disability Confident Scheme, please ensure you fill out our voluntary Equal Opportunities Questionnaire when applying. At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression. We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality. Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity. Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at . Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.
Jul 17, 2025
Full time
About Ogilvy Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity - innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the global agency network for creative excellence and effectiveness by WARC, signifying its ability todeliver creative solutions that drive unreasonable impact for clients and communities.Ogilvy is a WPP company (NYSE: WPP). For more information, visit and follow us on LinkedIn, X, Instagram, and Facebook. Account Manager (Corpsumer Technology PR) Department : PR & Influence Location : London (Sea Containers) Contract type : Fixed term (12-months) Full Time/Part time : Full Time Reporting into : Business Director/Client Partner About Ogilvy: Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Sainsbury’s, Argos, Mondel-z International, Unilever, TK Maxx and Pernod Ricard. In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally, and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock - now in its 12th year. The Role: We’re seeking an experienced and enthusiastic Account Manager with consumer and corporate technology communications experience to join our Consumer PR team. You’ll manage day-to-day work across a leading Technology provider, leading the press office, developing and executing creative campaigns, and building strong relationships with clients, internal teams and media. We’re looking for someone who champions diverse thinking, is passionate about creativity and innovation, has a strong interest in technology and AI, and is committed to delivering strong results for clients. In this role, you’ll work closely with clients to understand their goals and develop impactful consumer and corporate campaigns, press office work and strategies that align with their vision. Responsibilities include proactive and reactive media relations, managing news announcements, overseeing a busy press inbox, and advising clients on media strategies and opportunities. The ideal candidate will have a proven track record working with consumer and B2B technology brands, experience managing press offices, complex campaigns, PR retainers, and managing junior team members. Excellent communication, interpersonal, organisational and project management skills are essential, as is the ability to think creatively and contribute innovative ideas for client success. This is an exciting opportunity to join a dynamic agency and talented team. Key Responsibilities: Manage the account’s press office, overseeing day to day requests from the client spanning news announcements, proactive and reactive media relations, research and coverage tracking. Oversee a busy press inbox, fielding and responding to inquiries from the UK national, consumer and trade press. Maintain a finger on the pulse of the news agenda, particularly within the tech, AI, political, lifestyle and cultural spaces, to drive compelling client communications tactics. Build and maintain strong relationships with key journalists across UK national, technology, trade, B2B and consumer lifestyle media and instil a focus on media relationship-building in junior team members. Build and maintain strong relationships with clients, serving as their primary point of contact and source of advisory for the press office and anticipating their needs. Write compelling press releases, briefing notes, messaging, Q&As, statements and pitches that fit the clients’ tone of voice and ladder up to agreed communications strategies. Collaborate with cross-functional teams, including creative, strategy, analytics, and influence to manage and execute multi-channel consumer PR campaigns. Monitor and analyse campaign performance through platforms including Onclusive and Signal AI, using data to inform decision-making and optimise campaign effectiveness. Stay up-to-date on industry trends, best practices, and emerging technologies - particularly the use of Generative AI - sharing insights and recommendations with clients and internal teams. Mentor and develop junior team members, providing guidance and support. Support senior team members with planning, including providing background research and media landscape expertise. Ensure compliance with internal processes and procedures, including timesheets, invoicing, and project management tools. Requirements: At least one year’s experience at Account Manager level Well-connected, with a passion for all things technology and an interest in Corpsumer PR Strong understanding of the consumer and corporate media landscape, including new trends and social media An understanding of political, legislative and regulatory trends impacting the technology industry Strong writing skills with experience creating toolkits, press releases and compelling media pitches Experience working with consumer and/or B2B technology brands and media relationships spanning national, tech, trade and lifestyle press Experience managing press office retainers and large-scale PR campaigns Excellent communication, project management, and organisational skills Experience in a fast-paced agency environment is preferred Demonstrated experience in building consistently productive relationships The ability to remain optimistic under pressure Strong experience in key stakeholder management A creative outlook with the ability to achieve the full potential from projects, keeping abreast of and utilising new industry developments and technology. Benefits 25 days annual leave + 1 Volunteer Day Bupa Healthcare Enhanced Maternity, Adoption and Shared Parental Leave We have a Flexible Working Model with core working hours: 10am - 4pm A 1.5:1 Matching Pension Structure Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year Season Ticket Loan and Cycle to Work Scheme Life Assurance If you live with a disability and you would like to take advantage of our offer of a guaranteed interview under the Disability Confident Scheme, please ensure you fill out our voluntary Equal Opportunities Questionnaire when applying. At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression. We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality. Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity. Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at . Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.
Managing Director, Global IT Customer Services FTI Consulting is the world's leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world's leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities. At FTI Consulting, you will be inspired and empowered to make an impact on headline matters that change history.Working side by side with the world's leading experts in your field, you will be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you. Are you ready to make an impact? About the Role The Information Technology Group (ITG) is a collection of people, processes and technology investments that are designed to achieve the business goals of FTI Consulting. The Managing Director, Global Customer Services is a key member of the Information Technology Group (ITG), overseeing global operational delivery and service management, Tier's 1,2 and 3, across the Americas, EMEA, and APAC regions. This role leads a global team responsible for IT Operations, Helpdesk/Technical Support, Security Operations, Acquisition Integration, and Infrastructure Management. The ideal candidate will be technically proficient, operationally excellent, and capable of driving high-impact service delivery, change management, and stakeholder satisfaction at scale. What You'll Do Strategic Leadership Partner with CIO and IT leadership to define and execute IT strategy aligned with FTI's business goals. Communicate and collaborate regularly with senior IT leadership and staff to develop IT vision, strategy, and standards that align with business development opportunities. Represent IT Operations in global leadership forums, contributing to enterprise strategy, integration planning, and technology vision. Coordinate IT Operations, Technical Support, Acquisition Integration, Infrastructure Management, and Security Operations in strategic planning and resource allocation. Ensure IT policies and procedures are implemented, tracked, and reported to the CIO. Serve as a consultative resource across FTI, assisting in short-term projects and problem resolution. Oversee IT Operations compliance with data privacy and all other regulatory requirements. Operational Execution Manage and mentor a global team of 35-50 staff and contractors, including 5-6 direct reports. Oversee IT Operations' participation in ITG matrix teams (technical steering committees for system architecture and operations). Oversee service desk and helpdesk operations, including 24x7 support escalation and IT ticket resolution. Lead global incident and change management processes. Manage overall IT Operations framework (structure, people, delivery processes), including measurement metrics and performance management. Provide staff coaching, recognition, training, and development. Ensure adherence to project management methodologies and foster accountability and initiative. Support and direct enterprise and business segment-specific projects as project manager. Facilitate collaboration across IT teams and corporate/business segments. Technical Oversight Design and implement scalable technical solutions for 8,000-10,000 global users. Lead cybersecurity and privacy-related technology initiatives. Oversee global laptop lifecycle: forecasting, procurement, deployment, patching, and disposal. Troubleshoot complex infrastructure issues (e.g., AD, DNS, email routing). Ensure effective deployment and usage of tools such as SSO, MFA, Microsoft 365 (Teams, OneDrive, SharePoint, Multi-Geo), and conditional access. Oversee configuration and usage of ServiceNow for service management. Administer the IT General Control (ITGC) environment. Lead technology integration during mergers and acquisitions to align infrastructure and support systems. Evaluate emerging technologies for improved user experience and business alignment. Assist with hardware/software requirement forecasting and cost-benefit analysis. Develop strategic vendor relationships and manage contracts. Manage a global IT Operations budget effectively and strategically. How You'll Grow ITG uses an"IT Service Portfolio"approach to align with business priorities, and to articulate and communicate the diversification of IT investments for the business. FTI Consulting leverages the Information Technology Group (ITG) to accomplish the following goals: Improve Practitioner Productivity and grow the business with IT, Reduce Risks with IT in the business, andManage a balanced set of IT investments that meet business objectives. We encourage our employees to become "Super Users" of all our services, take advantage of multiple opportunities to work with colleagues on the wide array of cross functional to inter department projects, and self-improve through professional development. What You Will Need To Succeed Basic Qualifications 20+ years of relevant IT experience (including 10+ years in service operations) 3-4 year degree in Computer Science, Information Systems, or related field Proven track record of managing large, global IT operations teams Demonstrated experience managing budgets, vendors, and contracts Deep technical expertise across infrastructure, identity/access management, cybersecurity, and Microsoft cloud environments Experience managing global acquisition integration programs Comprehensive knowledge of all information systems technology disciplines. Industry expertise of best practices, standards, and technology Experience in directing IT policies and procedures Project Management Experience Ability to travel to FTI office(s) as needed Applicants must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor applicants for work visas Preferred Qualifications Technical Certifications: ITIL Expert, CISSP, CISA, CRISC Technical Expertise: Active Directory, DNS, SSO, MFA, Conditional Access Office collaboration and booking systems ServiceNow configuration management Microsoft 365 (Teams, SharePoint, OneDrive, Multi-Geo) Management of broader IT disciplines such as Enterprise Architecture, Cybersecurity, Infrastructure, and Applications Graduate degree in a technology or management discipline Willingness to provide after-hours on-call support (24/7 availability) Willingness to perform physical labor occasionally (e.g., equipment moves) Commitment to daily time entry and internal support documentation Ability to act as backup or alternate for other IT staff as needed About FTI Consulting FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 8,100 employees located in 33 countries and territories. Our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. Additional Information Job Family/Level: Core Operations Level 5 - Tier 1 Employee Status: Regular Compensation Previous Job Searches My Profile Create and manage profiles for future opportunities. At FTI Consulting, our goal is to attract, hire, acquire, develop and, most importantly, retain the best and most talentedpeople in the world. As our company continues to grow, we remain focused on building and maintaining a strong cultureof diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race,color, religion, creed, national origin or ancestry, gender, age, marital status, sexual orientation, status as a qualifiedindividual with a disability, status as a protected veteran, union affiliation, genetic information, sex, citizenshipstatus, or any other factor prohibited by law.
Jul 16, 2025
Full time
Managing Director, Global IT Customer Services FTI Consulting is the world's leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world's leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities. At FTI Consulting, you will be inspired and empowered to make an impact on headline matters that change history.Working side by side with the world's leading experts in your field, you will be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you. Are you ready to make an impact? About the Role The Information Technology Group (ITG) is a collection of people, processes and technology investments that are designed to achieve the business goals of FTI Consulting. The Managing Director, Global Customer Services is a key member of the Information Technology Group (ITG), overseeing global operational delivery and service management, Tier's 1,2 and 3, across the Americas, EMEA, and APAC regions. This role leads a global team responsible for IT Operations, Helpdesk/Technical Support, Security Operations, Acquisition Integration, and Infrastructure Management. The ideal candidate will be technically proficient, operationally excellent, and capable of driving high-impact service delivery, change management, and stakeholder satisfaction at scale. What You'll Do Strategic Leadership Partner with CIO and IT leadership to define and execute IT strategy aligned with FTI's business goals. Communicate and collaborate regularly with senior IT leadership and staff to develop IT vision, strategy, and standards that align with business development opportunities. Represent IT Operations in global leadership forums, contributing to enterprise strategy, integration planning, and technology vision. Coordinate IT Operations, Technical Support, Acquisition Integration, Infrastructure Management, and Security Operations in strategic planning and resource allocation. Ensure IT policies and procedures are implemented, tracked, and reported to the CIO. Serve as a consultative resource across FTI, assisting in short-term projects and problem resolution. Oversee IT Operations compliance with data privacy and all other regulatory requirements. Operational Execution Manage and mentor a global team of 35-50 staff and contractors, including 5-6 direct reports. Oversee IT Operations' participation in ITG matrix teams (technical steering committees for system architecture and operations). Oversee service desk and helpdesk operations, including 24x7 support escalation and IT ticket resolution. Lead global incident and change management processes. Manage overall IT Operations framework (structure, people, delivery processes), including measurement metrics and performance management. Provide staff coaching, recognition, training, and development. Ensure adherence to project management methodologies and foster accountability and initiative. Support and direct enterprise and business segment-specific projects as project manager. Facilitate collaboration across IT teams and corporate/business segments. Technical Oversight Design and implement scalable technical solutions for 8,000-10,000 global users. Lead cybersecurity and privacy-related technology initiatives. Oversee global laptop lifecycle: forecasting, procurement, deployment, patching, and disposal. Troubleshoot complex infrastructure issues (e.g., AD, DNS, email routing). Ensure effective deployment and usage of tools such as SSO, MFA, Microsoft 365 (Teams, OneDrive, SharePoint, Multi-Geo), and conditional access. Oversee configuration and usage of ServiceNow for service management. Administer the IT General Control (ITGC) environment. Lead technology integration during mergers and acquisitions to align infrastructure and support systems. Evaluate emerging technologies for improved user experience and business alignment. Assist with hardware/software requirement forecasting and cost-benefit analysis. Develop strategic vendor relationships and manage contracts. Manage a global IT Operations budget effectively and strategically. How You'll Grow ITG uses an"IT Service Portfolio"approach to align with business priorities, and to articulate and communicate the diversification of IT investments for the business. FTI Consulting leverages the Information Technology Group (ITG) to accomplish the following goals: Improve Practitioner Productivity and grow the business with IT, Reduce Risks with IT in the business, andManage a balanced set of IT investments that meet business objectives. We encourage our employees to become "Super Users" of all our services, take advantage of multiple opportunities to work with colleagues on the wide array of cross functional to inter department projects, and self-improve through professional development. What You Will Need To Succeed Basic Qualifications 20+ years of relevant IT experience (including 10+ years in service operations) 3-4 year degree in Computer Science, Information Systems, or related field Proven track record of managing large, global IT operations teams Demonstrated experience managing budgets, vendors, and contracts Deep technical expertise across infrastructure, identity/access management, cybersecurity, and Microsoft cloud environments Experience managing global acquisition integration programs Comprehensive knowledge of all information systems technology disciplines. Industry expertise of best practices, standards, and technology Experience in directing IT policies and procedures Project Management Experience Ability to travel to FTI office(s) as needed Applicants must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor applicants for work visas Preferred Qualifications Technical Certifications: ITIL Expert, CISSP, CISA, CRISC Technical Expertise: Active Directory, DNS, SSO, MFA, Conditional Access Office collaboration and booking systems ServiceNow configuration management Microsoft 365 (Teams, SharePoint, OneDrive, Multi-Geo) Management of broader IT disciplines such as Enterprise Architecture, Cybersecurity, Infrastructure, and Applications Graduate degree in a technology or management discipline Willingness to provide after-hours on-call support (24/7 availability) Willingness to perform physical labor occasionally (e.g., equipment moves) Commitment to daily time entry and internal support documentation Ability to act as backup or alternate for other IT staff as needed About FTI Consulting FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 8,100 employees located in 33 countries and territories. Our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. Additional Information Job Family/Level: Core Operations Level 5 - Tier 1 Employee Status: Regular Compensation Previous Job Searches My Profile Create and manage profiles for future opportunities. At FTI Consulting, our goal is to attract, hire, acquire, develop and, most importantly, retain the best and most talentedpeople in the world. As our company continues to grow, we remain focused on building and maintaining a strong cultureof diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race,color, religion, creed, national origin or ancestry, gender, age, marital status, sexual orientation, status as a qualifiedindividual with a disability, status as a protected veteran, union affiliation, genetic information, sex, citizenshipstatus, or any other factor prohibited by law.
NAVBLUE, an Airbus Company, is currently seeking a Commercial Director to join our growing team. The Commercial Director is responsible for an assigned territory and/or portfolio of customer accounts, with high potential of development and/or significant existing footprint of NAVBLUE products and services solutions and/or featuring a list of strategic customers for NAVBLUE. This role is responsible for all commercial related activities, including but not limited to, new sales, growing account revenue via up-selling and cross-selling and contract renewals. The Commercial Director will lead and contribute to all selling related activities including prospecting, qualifying, account planning, account development strategy, consultative selling, contract negotiation and signature, handover to delivery, while abiding by the NAVBLUE standard operating procedures. Responsibilities: Within the designated territory and/or portfolio of customer accounts, achieve new sales revenue and renewals to meet or exceed personal targets/quotas, and achieve specific business objectives as assigned by NAVBLUE management (e.g. new product launch customer, market share target in assigned territory for a specific product or a portfolio of products, ). The Commercial Director objectives are set to have a significant impact on region's business achievements. Commercial Director Responsibilities are to Understand the customer's flight operations processes, procedures, tools, systems and services, understand the priorities of customer needs and requests. Maintain expertise on NAVBLUE and partner products in order to help identify up-sell opportunities, and solve customer pains with NAVBLUE solutions, updating customers on new products and technology where appropriate. Build "High-Wide & Deep" relationships with decision makers and maintain an awareness of issues affecting customers. For a limited list of strategic accounts within the assigned territory and/or portfolio of customer accounts, establish and successfully implement a strategic account development plan, and set up efficient coordination with Airbus global account management team for the said account, if and where appropriate. Create new opportunities based on an in-depth understanding of market potential, specific customer requirements and company capabilities. Seek opportunities for increased revenue via up-selling and cross-selling through additional product lines, features, and services. Manage contract renewals through effective negotiation of terms, conditions, pricing and commitments that enhance profitability and business relationship with customers. Develop commercial strategies, tactics, price target settings, and action plans to penetrate and grow awareness and sales of NAVBLUE's solutions in the assigned territory and/or portfolio of customer accounts Prepare and present clear, compelling and persuasive sales presentations. Effectively negotiate terms, conditions, pricing and commitments that enhance profitability and the business relationship. Be proficient in the use of NAVBLUE's CRM tools and apply the sales process to maximize the return on key ratios for visits and proposals. Attend trade shows and user conferences as required. Assist Portfolio & Program organization and Marketing as required with reviewing specifications, determining priorities and liaising with potential customers. Coordinate between NAVBLUE internal customers as necessary to resolve invoicing/account receivables problems, contract/pricing issues or any commercial issues. Education: Bachelor's degree or equivalent experience Mandatory Experience: Minimum 10-15 years sales experience in SaaS within Europe and the Airline Flight Ops or Operations Control Centre (OCC) field Recent experience of working with leading airlines within the European region Strategic or consultative selling skills Knowledge, Skills, Demonstrated Capabilities & Competencies: Demonstrated knowledge of airline flight operations, or practical experience in flight operations Demonstrated understanding of airline/aviation IT and application software In-depth knowledge of airline industry Demonstrated excellent customer relationship management skills, strong written and oral communication skills and strong listening skills. Project management and strategic account planning skills Achievement and results oriented Willingness to travel considerably as required Able to function and work independently and confidently Possess drive and perseverance to ensure all opportunities are uncovered and pursued Display strong entrepreneurial and mature spirit Highly independent and hands-on leader Effective team player in the organization Possess high level of energy and integrity Excellent communicator, articulate and persuasive Sales Force knowledge Travel Required: Up to 60% Domestic and International Selection and Hiring Commitment We thank all applicants for applying. Only selected applicants will be contacted. Navblue is committed to creating an environment and a culture where everyone feels like they belong no matter who they are or where they are from. We are committed to providing equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job. We do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national or ethnic origin, religion, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, record of offences, and basis of disability or any protected class. Accommodations will be available on request for candidates throughout the entire recruitment and selection process. About Us: NAVBLUE, an Airbus Company, is a leading global provider of flight operations solutions, including aeronautical charts, navigation data solutions, flight planning, aircraft performance software (take-off/landing, weight and balance), and crew planning solutions.You'll be able to shape the future of the digital aviation industry by working on several of the best in the industry flagship products enabling pilots, dispatchers, flight engineers and other aviation personnel on a daily basis to deliver safe, efficient, and reliable flight operations all over the world. You'll have the opportunity to support millions of flights each year and help NAVBLUE customers maximize efficiency, reduce costs, ensure compliance with complex national and international safety regulations, and effectively deliver their services. You'll join a team with a focus on digital and collaborative innovation that is passionate and customer-focused. Over the last few years, Airbus has been supportive of various initiatives such as Going Digital, Performance Based Navigation Services, Air Traffic Management Modernization Programs, FlySmart on iOS and other digital projects related to new aircraft technologies; the launch of NAVBLUE was therefore a natural step to further develop its Flight Operations and Air Traffic Management Portfolio. NAVBLUE is a fully owned subsidiary of Services by Airbus, fueled by the agility of Airbus ProSky and Navtech (acquired in 2016), and the pioneering spirit of Airbus, NAVBLUE was created in July 2016 with one mission: lead aviation into the digital age. NAVBLUE is based in Hersham (UK), Cardiff (UK), Toulouse (France), Waterloo, ON (Canada), Bangkok (Thailand), Malmö (Sweden), and Gda ń sk (Poland) with other offices all around the world.
Jul 15, 2025
Full time
NAVBLUE, an Airbus Company, is currently seeking a Commercial Director to join our growing team. The Commercial Director is responsible for an assigned territory and/or portfolio of customer accounts, with high potential of development and/or significant existing footprint of NAVBLUE products and services solutions and/or featuring a list of strategic customers for NAVBLUE. This role is responsible for all commercial related activities, including but not limited to, new sales, growing account revenue via up-selling and cross-selling and contract renewals. The Commercial Director will lead and contribute to all selling related activities including prospecting, qualifying, account planning, account development strategy, consultative selling, contract negotiation and signature, handover to delivery, while abiding by the NAVBLUE standard operating procedures. Responsibilities: Within the designated territory and/or portfolio of customer accounts, achieve new sales revenue and renewals to meet or exceed personal targets/quotas, and achieve specific business objectives as assigned by NAVBLUE management (e.g. new product launch customer, market share target in assigned territory for a specific product or a portfolio of products, ). The Commercial Director objectives are set to have a significant impact on region's business achievements. Commercial Director Responsibilities are to Understand the customer's flight operations processes, procedures, tools, systems and services, understand the priorities of customer needs and requests. Maintain expertise on NAVBLUE and partner products in order to help identify up-sell opportunities, and solve customer pains with NAVBLUE solutions, updating customers on new products and technology where appropriate. Build "High-Wide & Deep" relationships with decision makers and maintain an awareness of issues affecting customers. For a limited list of strategic accounts within the assigned territory and/or portfolio of customer accounts, establish and successfully implement a strategic account development plan, and set up efficient coordination with Airbus global account management team for the said account, if and where appropriate. Create new opportunities based on an in-depth understanding of market potential, specific customer requirements and company capabilities. Seek opportunities for increased revenue via up-selling and cross-selling through additional product lines, features, and services. Manage contract renewals through effective negotiation of terms, conditions, pricing and commitments that enhance profitability and business relationship with customers. Develop commercial strategies, tactics, price target settings, and action plans to penetrate and grow awareness and sales of NAVBLUE's solutions in the assigned territory and/or portfolio of customer accounts Prepare and present clear, compelling and persuasive sales presentations. Effectively negotiate terms, conditions, pricing and commitments that enhance profitability and the business relationship. Be proficient in the use of NAVBLUE's CRM tools and apply the sales process to maximize the return on key ratios for visits and proposals. Attend trade shows and user conferences as required. Assist Portfolio & Program organization and Marketing as required with reviewing specifications, determining priorities and liaising with potential customers. Coordinate between NAVBLUE internal customers as necessary to resolve invoicing/account receivables problems, contract/pricing issues or any commercial issues. Education: Bachelor's degree or equivalent experience Mandatory Experience: Minimum 10-15 years sales experience in SaaS within Europe and the Airline Flight Ops or Operations Control Centre (OCC) field Recent experience of working with leading airlines within the European region Strategic or consultative selling skills Knowledge, Skills, Demonstrated Capabilities & Competencies: Demonstrated knowledge of airline flight operations, or practical experience in flight operations Demonstrated understanding of airline/aviation IT and application software In-depth knowledge of airline industry Demonstrated excellent customer relationship management skills, strong written and oral communication skills and strong listening skills. Project management and strategic account planning skills Achievement and results oriented Willingness to travel considerably as required Able to function and work independently and confidently Possess drive and perseverance to ensure all opportunities are uncovered and pursued Display strong entrepreneurial and mature spirit Highly independent and hands-on leader Effective team player in the organization Possess high level of energy and integrity Excellent communicator, articulate and persuasive Sales Force knowledge Travel Required: Up to 60% Domestic and International Selection and Hiring Commitment We thank all applicants for applying. Only selected applicants will be contacted. Navblue is committed to creating an environment and a culture where everyone feels like they belong no matter who they are or where they are from. We are committed to providing equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job. We do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national or ethnic origin, religion, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, record of offences, and basis of disability or any protected class. Accommodations will be available on request for candidates throughout the entire recruitment and selection process. About Us: NAVBLUE, an Airbus Company, is a leading global provider of flight operations solutions, including aeronautical charts, navigation data solutions, flight planning, aircraft performance software (take-off/landing, weight and balance), and crew planning solutions.You'll be able to shape the future of the digital aviation industry by working on several of the best in the industry flagship products enabling pilots, dispatchers, flight engineers and other aviation personnel on a daily basis to deliver safe, efficient, and reliable flight operations all over the world. You'll have the opportunity to support millions of flights each year and help NAVBLUE customers maximize efficiency, reduce costs, ensure compliance with complex national and international safety regulations, and effectively deliver their services. You'll join a team with a focus on digital and collaborative innovation that is passionate and customer-focused. Over the last few years, Airbus has been supportive of various initiatives such as Going Digital, Performance Based Navigation Services, Air Traffic Management Modernization Programs, FlySmart on iOS and other digital projects related to new aircraft technologies; the launch of NAVBLUE was therefore a natural step to further develop its Flight Operations and Air Traffic Management Portfolio. NAVBLUE is a fully owned subsidiary of Services by Airbus, fueled by the agility of Airbus ProSky and Navtech (acquired in 2016), and the pioneering spirit of Airbus, NAVBLUE was created in July 2016 with one mission: lead aviation into the digital age. NAVBLUE is based in Hersham (UK), Cardiff (UK), Toulouse (France), Waterloo, ON (Canada), Bangkok (Thailand), Malmö (Sweden), and Gda ń sk (Poland) with other offices all around the world.
At Joseph Joseph we love solving everyday problems through intelligent design to create distinctive, functional products that are a pleasure to own and use. We are one of the world's leading houseware brands with a global presence spanning over 100 countries, available in most major department stores and independent houseware stores worldwide as well as our rapidly growing ecommerce channel. We are looking for an experienced Senior Account Manager to join the team. Reporting to the Sales Director - Amazon Global. You will be responsible for helping to grow the business specifically within Amazon UK & US, overseeing the management of the account. The aim is to maximize sales, traffic and conversion by increasing brand visibility, whilst maintaining a strong, commercially beneficial relationship. What you will be doing: External: Achieve sales and expenditure targets for and Amazon.co.uk Shape and execute Amazon strategy and negotiate annual terms Establish strong working relationships with Vendor Managers and AVS team Understand nuances of Amazon trade to manage effectively e.g. SIOC packaging, LBB etc. Identify opportunities to drive traffic and increase conversion Maximise new product launches and category expansion plans Manage deal calendar with consideration to effect on off line business Agree trade marketing activities and negotiate incremental online campaigns Internal: Presentation of account performance/plans to internal stakeholders Work closely with demand planners on forecasting to maximise availability and sales Collaborate with Marketing and Creative teams to tailor content for Amazon Guide customer services and supply teams to effectively manage Amazon orders Monthly Reporting: Turnover and cost of doing business targets Demand forecasting What we need from you: Experience in a key account role working with Amazon or other online business Well organised, hard-working and highly motivated Enthusiastic and action-orientated Analytical and numerically strong Strong planning/project management skills Service & Detail Orientated Strong communication and influencing skills Proven commercial and negotiation skills What you will get from us: Competitive salary and holiday allowance Company performance related bonus A pension contribution An exclusive staff discount 24/7 healthcare appointment support Hybrid working - 3 days in office & 2 days from home and flex start/finish times External private employee wellbeing support Access to Perkbox Volunteer days Team Recognition scheme Training and Development Holiday carry-over scheme Season-ticket travel loan Cycle to work scheme Parental Leave support Holiday trading (buy/sell) and extra holiday days for long service
Jul 14, 2025
Full time
At Joseph Joseph we love solving everyday problems through intelligent design to create distinctive, functional products that are a pleasure to own and use. We are one of the world's leading houseware brands with a global presence spanning over 100 countries, available in most major department stores and independent houseware stores worldwide as well as our rapidly growing ecommerce channel. We are looking for an experienced Senior Account Manager to join the team. Reporting to the Sales Director - Amazon Global. You will be responsible for helping to grow the business specifically within Amazon UK & US, overseeing the management of the account. The aim is to maximize sales, traffic and conversion by increasing brand visibility, whilst maintaining a strong, commercially beneficial relationship. What you will be doing: External: Achieve sales and expenditure targets for and Amazon.co.uk Shape and execute Amazon strategy and negotiate annual terms Establish strong working relationships with Vendor Managers and AVS team Understand nuances of Amazon trade to manage effectively e.g. SIOC packaging, LBB etc. Identify opportunities to drive traffic and increase conversion Maximise new product launches and category expansion plans Manage deal calendar with consideration to effect on off line business Agree trade marketing activities and negotiate incremental online campaigns Internal: Presentation of account performance/plans to internal stakeholders Work closely with demand planners on forecasting to maximise availability and sales Collaborate with Marketing and Creative teams to tailor content for Amazon Guide customer services and supply teams to effectively manage Amazon orders Monthly Reporting: Turnover and cost of doing business targets Demand forecasting What we need from you: Experience in a key account role working with Amazon or other online business Well organised, hard-working and highly motivated Enthusiastic and action-orientated Analytical and numerically strong Strong planning/project management skills Service & Detail Orientated Strong communication and influencing skills Proven commercial and negotiation skills What you will get from us: Competitive salary and holiday allowance Company performance related bonus A pension contribution An exclusive staff discount 24/7 healthcare appointment support Hybrid working - 3 days in office & 2 days from home and flex start/finish times External private employee wellbeing support Access to Perkbox Volunteer days Team Recognition scheme Training and Development Holiday carry-over scheme Season-ticket travel loan Cycle to work scheme Parental Leave support Holiday trading (buy/sell) and extra holiday days for long service
Mackenzie Stuart is partnering with a global leading packaging company specialising in Closures, Caps and Jars within the Food sector. Looking to grow and expand even further, this organisation is in need of a Sales Director (Pharma) , with extensive experience selling different kinds of Caps, Closures, Jars and dispensers. Role Overview: The Pharma and Health Care Sales Director is responsible for delivering profitable growth through both Pharma and Health Care direct channels to the market, supporting and driving company objectives with accountability and amazing the customer at every opportunity. They will meet with customers to identify their needs, educate customers about our products, updates and features and close sales deals. Key Responsibilities: Present and sell company products and services to current and new customers to drive profitable growth within a designated territory. Accountable for presenting weekly/monthly sales reports, monthly business forecasts and annual budget. Develop, maintain and foster strong, strategic relationships with customers. Assume and maintain full and complete accountability with potential customers and existing accounts within assigned territory and be able to track, analyse and report on status. Accountable for contractual excellence, development, and adherence with customers when and where applicable. Foster solid business partnerships and professionally represent the company in all customer interactions. Balance relationships between customers and the companies' resources by servicing as a liaison between the customer and the company. Provide market knowledge, information and data for new product development and marketing teams. Identify leads and develop prospects via lead generation, trade shows, and networking to pursue new business. Strategize and engage in planning to foster key account maintenance, growth and expansion. Create/prepare various reports including status, activity, closings, follow-up and any others as requested. Promote the development of new packaging concepts through collaboration with existing customers. Manage account inventory and receivables to optimize the company's cash flow and capacity. Participate in marketing events, trade shows and demonstrations. Identify and communicate ideas that support the best practices and represent the voice of the customer. Position Requirements: Deep Pharma and Health Care contacts and knowledge preferred. At least ten years of professional sales experience in Pharma and or Health Care Packaging. Experience in a manufacturing/plastics environment beneficial. Proven ability to meet and exceed goals, objectives and initiatives. Strong communication and negotiation skills. Proven ability to create, compose and edit written materials that are ready for presentations. Highly responsive and proactive with the ability to interface professionally and effectively on all levels with internal and external audiences. Ability to positively influence and persuade. Savvy negotiation skills. Strong organization, follow-up and time management skills. High level of focus on achieving goals and objectives. Self-motivated and self-disciplined. Proficiency using computers, Microsoft Office, ERP systems and Sales Force. A high level of trustworthiness and the ability to achieve integrity on all levels. Ability to travel (70%). Abides by our companies' values and beliefs: Integrity - We have the courage to act with the highest level of integrity, even when no one is watching. We do what is right 100% of the time. Value Creation - The sole reason a company exists is to create real long-term value for society. This starts with ensuring human safety, as value cannot be created without first protecting human life. We seek opportunities for mutual benefit with all of our stakeholders, including customers, employees, shareholders, suppliers, and the communities in which we operate. In everything we do, our overarching goal is to deliver superior results. Accountability - We are accountable to each other and to our stakeholders. We say what we do and do what we say. We embrace a culture of ownership, empowering and equipping employees with the ability to own their outcomes. Entrepreneurial - Everyone thinks and acts like owners, employing good economic and critical thinking skills while adopting the risk profile of our shareholders. We are inquisitive, constantly seeking out opportunities to improve, actively searching for and innovating across each and every aspect of our business. We relentlessly strive to understand and profitably anticipate what our customers need and value, because if our customers do not grow, we do not grow. Respectful and Friendly - Everyone deserves to be treated with respect and dignity. Because everyone's perspective has value, we embrace diversity of thought, background and experiences. We are friendly and lead with a smile. What we do is important, but how we do it is what makes it impactful. Change - We actively seek out and embrace change wherever profitable. Because society is constantly identifying and employing new and better ways of accomplishing tasks, we must constantly innovate, reinvent and, ultimately, destroy the old ways of doing business. We actively engage in rigorous debate and embrace challenge to ensure we stay relevant and deliver superior results. Pharma and Health Care Responsibilities: Confirm and establish regulatory protocols and procedures with customers. Ensure related procedures and data is always documented correctly. Develop business opportunities through trade-show networking, lead development and prospecting, and marketing campaigns. Please submit your CV if you have the requisite skills as outlined above and are a highly competitive individual with excellent communication skills. Unfortunately, due to the high volume of expected responses we are only able to acknowledge successful applications. If you have not been contacted within 2 weeks, on this occasion your application has been unsuccessful. Mackenzie Stuart is a leading executive search and selection business. From our offices in Leeds/London we provide retained and contingency recruitment solutions across industry and have specialist recruitment consultants that work within the Oil & Gas, Mining, Construction, Medical, Finance, Insurance, FMCG, Ingredients and Manufacturing sectors. Apply Now Your name Your email Telephone Number Upload CV By clicking "Apply Now" you are agreeing to Mackenzie Stuart reviewing your CV and for one of our Consultants to contact you to discuss your application in more detail. Please note if you are unsuccessful for this position, your CV will be removed from our database within 6 months of receipt. If you wish to apply for more than one position, please attach your CV to each application. To know more about what we will do with your personal data, please read our Privacy Policy.
Jul 14, 2025
Full time
Mackenzie Stuart is partnering with a global leading packaging company specialising in Closures, Caps and Jars within the Food sector. Looking to grow and expand even further, this organisation is in need of a Sales Director (Pharma) , with extensive experience selling different kinds of Caps, Closures, Jars and dispensers. Role Overview: The Pharma and Health Care Sales Director is responsible for delivering profitable growth through both Pharma and Health Care direct channels to the market, supporting and driving company objectives with accountability and amazing the customer at every opportunity. They will meet with customers to identify their needs, educate customers about our products, updates and features and close sales deals. Key Responsibilities: Present and sell company products and services to current and new customers to drive profitable growth within a designated territory. Accountable for presenting weekly/monthly sales reports, monthly business forecasts and annual budget. Develop, maintain and foster strong, strategic relationships with customers. Assume and maintain full and complete accountability with potential customers and existing accounts within assigned territory and be able to track, analyse and report on status. Accountable for contractual excellence, development, and adherence with customers when and where applicable. Foster solid business partnerships and professionally represent the company in all customer interactions. Balance relationships between customers and the companies' resources by servicing as a liaison between the customer and the company. Provide market knowledge, information and data for new product development and marketing teams. Identify leads and develop prospects via lead generation, trade shows, and networking to pursue new business. Strategize and engage in planning to foster key account maintenance, growth and expansion. Create/prepare various reports including status, activity, closings, follow-up and any others as requested. Promote the development of new packaging concepts through collaboration with existing customers. Manage account inventory and receivables to optimize the company's cash flow and capacity. Participate in marketing events, trade shows and demonstrations. Identify and communicate ideas that support the best practices and represent the voice of the customer. Position Requirements: Deep Pharma and Health Care contacts and knowledge preferred. At least ten years of professional sales experience in Pharma and or Health Care Packaging. Experience in a manufacturing/plastics environment beneficial. Proven ability to meet and exceed goals, objectives and initiatives. Strong communication and negotiation skills. Proven ability to create, compose and edit written materials that are ready for presentations. Highly responsive and proactive with the ability to interface professionally and effectively on all levels with internal and external audiences. Ability to positively influence and persuade. Savvy negotiation skills. Strong organization, follow-up and time management skills. High level of focus on achieving goals and objectives. Self-motivated and self-disciplined. Proficiency using computers, Microsoft Office, ERP systems and Sales Force. A high level of trustworthiness and the ability to achieve integrity on all levels. Ability to travel (70%). Abides by our companies' values and beliefs: Integrity - We have the courage to act with the highest level of integrity, even when no one is watching. We do what is right 100% of the time. Value Creation - The sole reason a company exists is to create real long-term value for society. This starts with ensuring human safety, as value cannot be created without first protecting human life. We seek opportunities for mutual benefit with all of our stakeholders, including customers, employees, shareholders, suppliers, and the communities in which we operate. In everything we do, our overarching goal is to deliver superior results. Accountability - We are accountable to each other and to our stakeholders. We say what we do and do what we say. We embrace a culture of ownership, empowering and equipping employees with the ability to own their outcomes. Entrepreneurial - Everyone thinks and acts like owners, employing good economic and critical thinking skills while adopting the risk profile of our shareholders. We are inquisitive, constantly seeking out opportunities to improve, actively searching for and innovating across each and every aspect of our business. We relentlessly strive to understand and profitably anticipate what our customers need and value, because if our customers do not grow, we do not grow. Respectful and Friendly - Everyone deserves to be treated with respect and dignity. Because everyone's perspective has value, we embrace diversity of thought, background and experiences. We are friendly and lead with a smile. What we do is important, but how we do it is what makes it impactful. Change - We actively seek out and embrace change wherever profitable. Because society is constantly identifying and employing new and better ways of accomplishing tasks, we must constantly innovate, reinvent and, ultimately, destroy the old ways of doing business. We actively engage in rigorous debate and embrace challenge to ensure we stay relevant and deliver superior results. Pharma and Health Care Responsibilities: Confirm and establish regulatory protocols and procedures with customers. Ensure related procedures and data is always documented correctly. Develop business opportunities through trade-show networking, lead development and prospecting, and marketing campaigns. Please submit your CV if you have the requisite skills as outlined above and are a highly competitive individual with excellent communication skills. Unfortunately, due to the high volume of expected responses we are only able to acknowledge successful applications. If you have not been contacted within 2 weeks, on this occasion your application has been unsuccessful. Mackenzie Stuart is a leading executive search and selection business. From our offices in Leeds/London we provide retained and contingency recruitment solutions across industry and have specialist recruitment consultants that work within the Oil & Gas, Mining, Construction, Medical, Finance, Insurance, FMCG, Ingredients and Manufacturing sectors. Apply Now Your name Your email Telephone Number Upload CV By clicking "Apply Now" you are agreeing to Mackenzie Stuart reviewing your CV and for one of our Consultants to contact you to discuss your application in more detail. Please note if you are unsuccessful for this position, your CV will be removed from our database within 6 months of receipt. If you wish to apply for more than one position, please attach your CV to each application. To know more about what we will do with your personal data, please read our Privacy Policy.
Reporting to the Regional Director, Business Development Europe/APAC, the Business Development Director will identify, qualify, and pursue business opportunities within their defined geographic territory, focusing on selling development and clinical to commercial manufacturing services for Gene and Cell Therapy products to customers across the whole of the Pharmaceutical and Biotechnology industries As a Business Development Director you will join our dynamic Business Development Teams for Europe and North America and your primary role is to evaluate and assess contract manufacturing opportunities with our bio pharma customers. You will also align internal capabilities and services with the customers' outsourcing needs for Cell and Gene Therapy. You will be responsible for developing current and new business opportunities in UK/Ireland and the Nordics. Main Responsabilities: Achieve annual sales, revenue, and funnel targets to ensure continued growth. Develop and maintain business relationships at all levels to ensure the continued growth of Catalent's book of business. Develop relationships with clients to understand key applications and generate customer driven product requirements. Achieve or exceed objectives by actively selling to clients in the field. Frequent travel will be required to visit customers in person. Develop a working knowledge of current and potential activities that may affect revenues. Utilize pre-call planning for increased effectiveness. Maintain contact with existing customers as well as develop new customers in order to achieve or exceed sales objectives. Perform sales presentations for internal and external customers. Interface with Subject Matter Experts, Process & Analytical Development, Manufacturing, QC and QA teams and work in close collaboration with proposal managers to qualify opportunities and support quotation process. Participates in UK/European sales meetings, tradeshows and partnering events. Utilize the CRM database to input and provide information that will increase effectiveness and aid sales. Work with Operations, Quality and Project Management with understanding project requirements so that an accurate and timely quotation can be prepared. Negotiation of CDAs, quotations, and MSAs. Must be willing and able to travel up to 50% of their time Skills and Experience: BA/BS/PhD degree in a Life Sciences discipline; Existing knowledge of the Cell and/or Gene Therapy field. Existing network in Cell and Gene Therapy space 5 to 10 years' relevant experience in sales. Previous experience with a CDMO organization essential. Able to work in a fast-paced matrix environment. Outstanding ability to build key customer relationships with the ability to educate and demonstrate technical value propositions in order to promote the Catalent difference Proven track record of acquiring new business and negotiating high-value deals. Strategic and analytical mindset with excellent presentation and influencing skills. Ability to engage with senior-level stakeholders across functions. Entrepreneurial, self-driven, and results-oriented. Strong written and verbal communication skills (English mandatory). Ability to recognize the needs of the customer and collaborate with the clinical areas to develop proposals that exceed customer expectations Must be reliable, highly-motivated, well-organized, results-oriented, and customer-focused Location Remote, UK Based Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference. personal initiative. dynamic pace. meaningful work. Visit Catalent Careers to explore career opportunities. Catalent is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to . This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process. Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Jul 11, 2025
Full time
Reporting to the Regional Director, Business Development Europe/APAC, the Business Development Director will identify, qualify, and pursue business opportunities within their defined geographic territory, focusing on selling development and clinical to commercial manufacturing services for Gene and Cell Therapy products to customers across the whole of the Pharmaceutical and Biotechnology industries As a Business Development Director you will join our dynamic Business Development Teams for Europe and North America and your primary role is to evaluate and assess contract manufacturing opportunities with our bio pharma customers. You will also align internal capabilities and services with the customers' outsourcing needs for Cell and Gene Therapy. You will be responsible for developing current and new business opportunities in UK/Ireland and the Nordics. Main Responsabilities: Achieve annual sales, revenue, and funnel targets to ensure continued growth. Develop and maintain business relationships at all levels to ensure the continued growth of Catalent's book of business. Develop relationships with clients to understand key applications and generate customer driven product requirements. Achieve or exceed objectives by actively selling to clients in the field. Frequent travel will be required to visit customers in person. Develop a working knowledge of current and potential activities that may affect revenues. Utilize pre-call planning for increased effectiveness. Maintain contact with existing customers as well as develop new customers in order to achieve or exceed sales objectives. Perform sales presentations for internal and external customers. Interface with Subject Matter Experts, Process & Analytical Development, Manufacturing, QC and QA teams and work in close collaboration with proposal managers to qualify opportunities and support quotation process. Participates in UK/European sales meetings, tradeshows and partnering events. Utilize the CRM database to input and provide information that will increase effectiveness and aid sales. Work with Operations, Quality and Project Management with understanding project requirements so that an accurate and timely quotation can be prepared. Negotiation of CDAs, quotations, and MSAs. Must be willing and able to travel up to 50% of their time Skills and Experience: BA/BS/PhD degree in a Life Sciences discipline; Existing knowledge of the Cell and/or Gene Therapy field. Existing network in Cell and Gene Therapy space 5 to 10 years' relevant experience in sales. Previous experience with a CDMO organization essential. Able to work in a fast-paced matrix environment. Outstanding ability to build key customer relationships with the ability to educate and demonstrate technical value propositions in order to promote the Catalent difference Proven track record of acquiring new business and negotiating high-value deals. Strategic and analytical mindset with excellent presentation and influencing skills. Ability to engage with senior-level stakeholders across functions. Entrepreneurial, self-driven, and results-oriented. Strong written and verbal communication skills (English mandatory). Ability to recognize the needs of the customer and collaborate with the clinical areas to develop proposals that exceed customer expectations Must be reliable, highly-motivated, well-organized, results-oriented, and customer-focused Location Remote, UK Based Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference. personal initiative. dynamic pace. meaningful work. Visit Catalent Careers to explore career opportunities. Catalent is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to . This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process. Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Infopro Digital, the B2B group specialising in information and technology, is currently looking for a Research Director on a permanent contract to strengthen the team at its Barbour ABI business. Barbour ABI powers the UK built environment with the best intelligence to help our clients grow. Known for our construction project leads, our portfolio includes analytics, market research reports, and bespoke consultancy. With over 1.7 million projects in our dataset, our products and services are renowned for their accuracy, depth, and efficacy. Join Barbour ABI and get the best of both worlds Working at Barbour ABI offers exciting challenges and autonomy within a dynamic SME, backed by the growth and structure of a global business, Infopro Digital, with 4,000+ employees across 18 countries. As Head of Consultancy , you will lead our consulting practice, driving strategic growth and ensuring client satisfaction. Your responsibilities include developing and executing service offerings, managing key client relationships, and building a high-performing team. This role requires a strong leader capable of identifying market opportunities, translating client needs into solutions, and delivering impactful results. A passion for the built environment is essential, as this position allows you to influence the sustainable and innovative development of this sector. Reporting Structure: Reporting to the Sales Director Direct Reports: 2 Consultancy Research Managers Location: Hybrid / Flexible (Head Office near Chester) Key Responsibilities: Deliver consultancy targets (monthly and annual) Drive consultancy sales by building a pipeline of prospects and proposals, working closely with sales, account management, marketing, and repeat clients Develop strategic relationships with major clients, trade associations, federations, PR, etc. Ensure high-quality delivery through engagement with clients, account management, and strategic partners Innovate and future-proof the consultancy offering through new products and services Establish as the expert and voice of the built environment consultancy arena via networking, conferences, and client meetings Develop and manage a high-performing team, focusing on development, engagement, retention, and recruitment Essential Experience and Skills: Experience in Market Research agency and/or Consultancy Strong people skills to inspire and lead positively and inclusively Expertise in quantitative and qualitative research techniques Project management experience in market research, including resource planning, report writing, and client management Knowledge of trends analysis and market forecasting Proficiency with MR IT platforms (e.g., FAME, Qualtrics) and MS Office, especially Word, PowerPoint, Excel (Pivot tables, Graphs) Confident with social media and marketing/PR techniques Experience in the Built Environment / Construction sector in a market research context (preferable) Benefits: 3 pm finish on Fridays 25-30 days holiday plus a day off for your birthday Option to purchase extra holidays Volunteering days Pension and Life Assurance Supportive company culture with professional development, training, and social events Our Foundations and Values: At Infopro Digital, we value entrepreneurship, customer focus, diversity, impact, and collaboration. We foster a dynamic community that embraces these values daily, shaping the future with passion and commitment. Diversity and inclusion are core to our success. We are committed to equal opportunities and providing an equitable working environment for all employees. Who are we? Infopro Digital is a B2B group operating in 18 countries with 4,000 employees from 55 nationalities. We connect professional communities across sectors like construction, automotive, industry, risk & insurance, and retail, helping clients make informed decisions and develop sustainable performance. Join us if you're passionate about new opportunities! Equal Opportunities: We provide equal opportunities to all applicants and do not discriminate based on protected characteristics. We monitor all applications anonymously to ensure fairness. Providing this information is optional and confidential, used solely for monitoring purposes.
Jul 09, 2025
Full time
Infopro Digital, the B2B group specialising in information and technology, is currently looking for a Research Director on a permanent contract to strengthen the team at its Barbour ABI business. Barbour ABI powers the UK built environment with the best intelligence to help our clients grow. Known for our construction project leads, our portfolio includes analytics, market research reports, and bespoke consultancy. With over 1.7 million projects in our dataset, our products and services are renowned for their accuracy, depth, and efficacy. Join Barbour ABI and get the best of both worlds Working at Barbour ABI offers exciting challenges and autonomy within a dynamic SME, backed by the growth and structure of a global business, Infopro Digital, with 4,000+ employees across 18 countries. As Head of Consultancy , you will lead our consulting practice, driving strategic growth and ensuring client satisfaction. Your responsibilities include developing and executing service offerings, managing key client relationships, and building a high-performing team. This role requires a strong leader capable of identifying market opportunities, translating client needs into solutions, and delivering impactful results. A passion for the built environment is essential, as this position allows you to influence the sustainable and innovative development of this sector. Reporting Structure: Reporting to the Sales Director Direct Reports: 2 Consultancy Research Managers Location: Hybrid / Flexible (Head Office near Chester) Key Responsibilities: Deliver consultancy targets (monthly and annual) Drive consultancy sales by building a pipeline of prospects and proposals, working closely with sales, account management, marketing, and repeat clients Develop strategic relationships with major clients, trade associations, federations, PR, etc. Ensure high-quality delivery through engagement with clients, account management, and strategic partners Innovate and future-proof the consultancy offering through new products and services Establish as the expert and voice of the built environment consultancy arena via networking, conferences, and client meetings Develop and manage a high-performing team, focusing on development, engagement, retention, and recruitment Essential Experience and Skills: Experience in Market Research agency and/or Consultancy Strong people skills to inspire and lead positively and inclusively Expertise in quantitative and qualitative research techniques Project management experience in market research, including resource planning, report writing, and client management Knowledge of trends analysis and market forecasting Proficiency with MR IT platforms (e.g., FAME, Qualtrics) and MS Office, especially Word, PowerPoint, Excel (Pivot tables, Graphs) Confident with social media and marketing/PR techniques Experience in the Built Environment / Construction sector in a market research context (preferable) Benefits: 3 pm finish on Fridays 25-30 days holiday plus a day off for your birthday Option to purchase extra holidays Volunteering days Pension and Life Assurance Supportive company culture with professional development, training, and social events Our Foundations and Values: At Infopro Digital, we value entrepreneurship, customer focus, diversity, impact, and collaboration. We foster a dynamic community that embraces these values daily, shaping the future with passion and commitment. Diversity and inclusion are core to our success. We are committed to equal opportunities and providing an equitable working environment for all employees. Who are we? Infopro Digital is a B2B group operating in 18 countries with 4,000 employees from 55 nationalities. We connect professional communities across sectors like construction, automotive, industry, risk & insurance, and retail, helping clients make informed decisions and develop sustainable performance. Join us if you're passionate about new opportunities! Equal Opportunities: We provide equal opportunities to all applicants and do not discriminate based on protected characteristics. We monitor all applications anonymously to ensure fairness. Providing this information is optional and confidential, used solely for monitoring purposes.
Title: Sales Account Manager (Linen) Location: Scotland Position Type: Full-time, Permanent Salary: From 35k Basic + Uncapped Commission About Us HRGO is recruiting for our client, a well-known leader in the Industrial Laundry services market. Now part of a Global Market Leader, they continue to thrive while upholding a strong company culture centred around efficiency, sustainability, and exceptional service. With ongoing growth and ambitious plans for the future, they seek an experienced Sales Account Manager, to convert referrals into long-term accounts and generate new business leads. About the Role We are looking for a Sales Account Manager to manage and expand relationships with referrals and generate new business. Reporting to the Commercial Director, your primary responsibility will be to follow up on referrals and deliver new business growth. This role offers the chance to make a significant impact in a thriving company, with experience selling to various industries, hospitality, or in the industrial laundry sector being a notable advantage. This role will cover the entirety of Scotland and therefore we are looking for someone who can motivate themselves to work from Home, and be out and about visiting potential clients. Key Responsibilities of Sales Account Manager Follow up on existing referrals. Maintain an active client pipeline, ensuring ongoing engagement and satisfaction. Keep accurate records of client interactions, feedback, and follow-up actions. Develop a deep understanding of the company's services and the markets in which they operate, effectively communicating these offerings to clients. Utilise CRM and Sales Automation tools to track performance, measure KPIs, and enhance your approach to account management. Build and maintain strategic networks with key decision makers and influencers to strengthen client relationships and market reach. Conduct competitive analysis to identify opportunities for positioning our client as the preferred provider. Prepare and present account reviews and reports to management. Participate in trade shows, team meetings, and special projects as needed. What We're Looking For We're searching for a motivated and adaptable individual with a passion for client engagement and sales. The ideal candidate will demonstrate: Strong organisational and planning skills to optimise efficiency and client satisfaction. A proactive and positive approach to teamwork and client service. Flexibility to adapt to client schedules and business needs effectively. A solid understanding of customer requirements, our product range, and the competitive landscape. Attributes Proven experience in account management or commercial sales, particularly in B2B environments. Strong interpersonal and communication skills. Self-motivated with a results-driven mindset. Ability to work both independently and collaboratively within a team. Excellent organisational skills with great attention to detail. What We Offer Our client values their employees and offers a comprehensive benefits package, including: Salary starting from 35k Basic. Uncapped earning potential, with a highly competitive commission structure. Company car and fully expensed business fuel. Comprehensive training and ongoing professional development. A supportive and collaborative team environment. A company culture that fosters growth, innovation, teamwork, and employee development.
Mar 09, 2025
Full time
Title: Sales Account Manager (Linen) Location: Scotland Position Type: Full-time, Permanent Salary: From 35k Basic + Uncapped Commission About Us HRGO is recruiting for our client, a well-known leader in the Industrial Laundry services market. Now part of a Global Market Leader, they continue to thrive while upholding a strong company culture centred around efficiency, sustainability, and exceptional service. With ongoing growth and ambitious plans for the future, they seek an experienced Sales Account Manager, to convert referrals into long-term accounts and generate new business leads. About the Role We are looking for a Sales Account Manager to manage and expand relationships with referrals and generate new business. Reporting to the Commercial Director, your primary responsibility will be to follow up on referrals and deliver new business growth. This role offers the chance to make a significant impact in a thriving company, with experience selling to various industries, hospitality, or in the industrial laundry sector being a notable advantage. This role will cover the entirety of Scotland and therefore we are looking for someone who can motivate themselves to work from Home, and be out and about visiting potential clients. Key Responsibilities of Sales Account Manager Follow up on existing referrals. Maintain an active client pipeline, ensuring ongoing engagement and satisfaction. Keep accurate records of client interactions, feedback, and follow-up actions. Develop a deep understanding of the company's services and the markets in which they operate, effectively communicating these offerings to clients. Utilise CRM and Sales Automation tools to track performance, measure KPIs, and enhance your approach to account management. Build and maintain strategic networks with key decision makers and influencers to strengthen client relationships and market reach. Conduct competitive analysis to identify opportunities for positioning our client as the preferred provider. Prepare and present account reviews and reports to management. Participate in trade shows, team meetings, and special projects as needed. What We're Looking For We're searching for a motivated and adaptable individual with a passion for client engagement and sales. The ideal candidate will demonstrate: Strong organisational and planning skills to optimise efficiency and client satisfaction. A proactive and positive approach to teamwork and client service. Flexibility to adapt to client schedules and business needs effectively. A solid understanding of customer requirements, our product range, and the competitive landscape. Attributes Proven experience in account management or commercial sales, particularly in B2B environments. Strong interpersonal and communication skills. Self-motivated with a results-driven mindset. Ability to work both independently and collaboratively within a team. Excellent organisational skills with great attention to detail. What We Offer Our client values their employees and offers a comprehensive benefits package, including: Salary starting from 35k Basic. Uncapped earning potential, with a highly competitive commission structure. Company car and fully expensed business fuel. Comprehensive training and ongoing professional development. A supportive and collaborative team environment. A company culture that fosters growth, innovation, teamwork, and employee development.
We are looking for a skilled and passionate Project Manager to work within our Portfolio & Governance department within Springer Nature Technology, reporting to the Director of Portfolio & Project Office. We aim to enable value acceleration across the Springer Nature portfolios for our business and our customers while ensuring a healthy and future-proof technical ecosystem - all at maximum quality and minimum risk. You will be joining a distributed cross-functional team with different nationalities, backgrounds and experience levels. All team members collaborate to deliver optimal results for our customers, our business and our colleagues, and we are working to create a culture that encourages new ideas and innovation but within the boundaries of the company guidelines that best suit the vision and strategy that Springer Nature has defined. We are an equal opportunities employer. We work in a relaxed, friendly environment and offer the flexibility to work from home 3 days a week. About You You are a proactive, curious person who provides a calm outlook to those around you. You are willing to probe, question and investigate difficulties as they arise. You will have: An existing track record of planning, delivering, and monitoring successful projects and programmes of work as a Programme Manager or significant contribution to complex programmes as a Project Manager or equivalent. An understanding of the full project lifecycle from proposal to delivery and beyond. Experience of working with or in a PMO team. Experience of managing the Discovery phase of projects. Experience preparing and presenting project proposals/business cases for Senior Management approval. Effective leadership, interpersonal and communication skills. A broad understanding of agile methodologies or frameworks and other industry standard project management tools. Experience facilitating teams in gathering and presenting information to clearly communicate technical context to non-technical stakeholders. The ability to be super-organised with the ability to juggle multiple priorities and switch context very quickly. Strong collaboration with multi-discipline project teams of various sizes including Developers, UX Designers, Project managers, Business Analysts, and QA. Experience finding creative approaches to problem-solving with the ability to focus on details while maintaining the "big picture" view. The capability to work with teams and abstract information to translate upstream and ensure that the team's voices and challenges are heard and escalated. The ability to work with a sponsor to set up a piece of work, focus them on building an outcome and defining clearly requirements and constraints. Excellent oral and written communications skills in English language and experience interacting with both business and IT individuals at all levels of the organisation. Ability to navigate the complexities of an international corporate organisation. Additionally, you might have some or all of: An understanding of complexity and systems thinking. A proven ability to make progress and find a place to start in the face of ambiguity. An understanding of change management. Knowledge of technical processes / technical organisation structures and operating models. Experience using OKRs or similar frameworks to help teams define strategic objectives. About the role We are setting up a discovery team in our Portfolio & Governance Office in SN Technology to address the incoming demand and requests for change and transformation. The discovery team will be a cross-functional team dedicated to understanding the problem space and context of new demand, prepare a clear discovery brief and guide the process from this initial preparation, into discovery and eventually necessary stage gates and approvals for initiation of a project or product development process. As part of this team you will be: Overseeing the Discovery phase of a project lifecycle and ensuring that all relevant steps in our stage gate process are prepared and all required project information is captured for Senior Management approval and eventual transition to delivery. Coordinating teams to ensure that new demand is properly influxed into Springer Nature Technology's (SNT) pipeline - working with stakeholders and SNT teams to: Analyse the demand and surrounding context. Support the generation of business/financial cases or investment requests. Prioritise work based on defined criteria. Identify and document key benefits (qualitative and quantitative). Carry out an impact analysis and assessing trade-offs for decision making. Scenario planning - comparing potential options for delivering and making recommendations. Preparing clear information, documentation and presentations for submission to decision-making stakeholders/boards. Working with teams and stakeholders to ensure project-level OKRs and appropriate planning are in place and teams are aligned and working towards them. Creating up to date artefacts that communicate, roadmaps, progress, risk, and opportunities at an appropriate level. Raising and address risks and issues to the programme and work with the appropriate teams or individuals to mitigate them. Enabling teams to reach decisions quickly and effectively and understand dependencies within and outside the programme. Providing support and guidance to colleagues e.g. project managers and BAs. Working effectively with 3rd parties as needed to deliver required outcomes. Working with various teams to abstract information and translate upstream, ensuring that the teams voices and challenges are heard and escalated. Working with sponsors to set up a piece of work, focus them on building an outcome and defining clearly requirements and constraints. Why work here? We are an ambitious and dynamic organisation, and home to some of the best-known names in research, educational and professional publishing. Working at the heart of a changing industry, we are always looking for great people who care about delivering quality to our customers and the communities we work alongside. In return, you will find that we open the doors to discovery for all our employees - offering opportunities to learn from some of the best in the business, with a culture that encourages curiosity and empowers people to find solutions and act on their instincts. Whether you are at the beginning of your career or are an experienced professional, we invite you to find out more about the roles we offer and explore our current vacancies. About Us We are a global and progressive business, founded on a heritage of trusted and respected brands - including Springer, founded in 1842, Macmillan, founded in 1843 and Nature, first published in 1869. Nearly two centuries of progress and advancement in science and education have helped shape the business we are today. Research and learning continues to be the cornerstone of progress, and we will continue to open doors to discovery through trusted brands and innovative products and services. Springer Nature Group was created in May 2015 through the combination of Nature Publishing Group, Macmillan Education and Springer Science+Business Media.
Feb 19, 2025
Full time
We are looking for a skilled and passionate Project Manager to work within our Portfolio & Governance department within Springer Nature Technology, reporting to the Director of Portfolio & Project Office. We aim to enable value acceleration across the Springer Nature portfolios for our business and our customers while ensuring a healthy and future-proof technical ecosystem - all at maximum quality and minimum risk. You will be joining a distributed cross-functional team with different nationalities, backgrounds and experience levels. All team members collaborate to deliver optimal results for our customers, our business and our colleagues, and we are working to create a culture that encourages new ideas and innovation but within the boundaries of the company guidelines that best suit the vision and strategy that Springer Nature has defined. We are an equal opportunities employer. We work in a relaxed, friendly environment and offer the flexibility to work from home 3 days a week. About You You are a proactive, curious person who provides a calm outlook to those around you. You are willing to probe, question and investigate difficulties as they arise. You will have: An existing track record of planning, delivering, and monitoring successful projects and programmes of work as a Programme Manager or significant contribution to complex programmes as a Project Manager or equivalent. An understanding of the full project lifecycle from proposal to delivery and beyond. Experience of working with or in a PMO team. Experience of managing the Discovery phase of projects. Experience preparing and presenting project proposals/business cases for Senior Management approval. Effective leadership, interpersonal and communication skills. A broad understanding of agile methodologies or frameworks and other industry standard project management tools. Experience facilitating teams in gathering and presenting information to clearly communicate technical context to non-technical stakeholders. The ability to be super-organised with the ability to juggle multiple priorities and switch context very quickly. Strong collaboration with multi-discipline project teams of various sizes including Developers, UX Designers, Project managers, Business Analysts, and QA. Experience finding creative approaches to problem-solving with the ability to focus on details while maintaining the "big picture" view. The capability to work with teams and abstract information to translate upstream and ensure that the team's voices and challenges are heard and escalated. The ability to work with a sponsor to set up a piece of work, focus them on building an outcome and defining clearly requirements and constraints. Excellent oral and written communications skills in English language and experience interacting with both business and IT individuals at all levels of the organisation. Ability to navigate the complexities of an international corporate organisation. Additionally, you might have some or all of: An understanding of complexity and systems thinking. A proven ability to make progress and find a place to start in the face of ambiguity. An understanding of change management. Knowledge of technical processes / technical organisation structures and operating models. Experience using OKRs or similar frameworks to help teams define strategic objectives. About the role We are setting up a discovery team in our Portfolio & Governance Office in SN Technology to address the incoming demand and requests for change and transformation. The discovery team will be a cross-functional team dedicated to understanding the problem space and context of new demand, prepare a clear discovery brief and guide the process from this initial preparation, into discovery and eventually necessary stage gates and approvals for initiation of a project or product development process. As part of this team you will be: Overseeing the Discovery phase of a project lifecycle and ensuring that all relevant steps in our stage gate process are prepared and all required project information is captured for Senior Management approval and eventual transition to delivery. Coordinating teams to ensure that new demand is properly influxed into Springer Nature Technology's (SNT) pipeline - working with stakeholders and SNT teams to: Analyse the demand and surrounding context. Support the generation of business/financial cases or investment requests. Prioritise work based on defined criteria. Identify and document key benefits (qualitative and quantitative). Carry out an impact analysis and assessing trade-offs for decision making. Scenario planning - comparing potential options for delivering and making recommendations. Preparing clear information, documentation and presentations for submission to decision-making stakeholders/boards. Working with teams and stakeholders to ensure project-level OKRs and appropriate planning are in place and teams are aligned and working towards them. Creating up to date artefacts that communicate, roadmaps, progress, risk, and opportunities at an appropriate level. Raising and address risks and issues to the programme and work with the appropriate teams or individuals to mitigate them. Enabling teams to reach decisions quickly and effectively and understand dependencies within and outside the programme. Providing support and guidance to colleagues e.g. project managers and BAs. Working effectively with 3rd parties as needed to deliver required outcomes. Working with various teams to abstract information and translate upstream, ensuring that the teams voices and challenges are heard and escalated. Working with sponsors to set up a piece of work, focus them on building an outcome and defining clearly requirements and constraints. Why work here? We are an ambitious and dynamic organisation, and home to some of the best-known names in research, educational and professional publishing. Working at the heart of a changing industry, we are always looking for great people who care about delivering quality to our customers and the communities we work alongside. In return, you will find that we open the doors to discovery for all our employees - offering opportunities to learn from some of the best in the business, with a culture that encourages curiosity and empowers people to find solutions and act on their instincts. Whether you are at the beginning of your career or are an experienced professional, we invite you to find out more about the roles we offer and explore our current vacancies. About Us We are a global and progressive business, founded on a heritage of trusted and respected brands - including Springer, founded in 1842, Macmillan, founded in 1843 and Nature, first published in 1869. Nearly two centuries of progress and advancement in science and education have helped shape the business we are today. Research and learning continues to be the cornerstone of progress, and we will continue to open doors to discovery through trusted brands and innovative products and services. Springer Nature Group was created in May 2015 through the combination of Nature Publishing Group, Macmillan Education and Springer Science+Business Media.
Director, Global Health & Safety Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id R_775347 Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! - Who You Are: You are an experienced Occupational Health & Safety leader who is energetic, proactive, collaborative, with strong communication skills. You thrive in a rapidly changing environment and are passionate about maintaining a safe working and shopping environment, leading a business to meet all regulatory compliance requirements, and developing this culture across all CAPRI Holdings countries of operations. What You'll Do: Oversee and develop the H&S Management System in accordance with ISO 45001 standard and the ethos of continual improvement. Develop, communicate, and drive HSEC programs and strategies to meet jurisdictional, company and stakeholder requirements for CAPRI Global. Lead and develop measurement, inspection, and audit regimes to monitor and improve statutory compliance and HSEC performance against company key performance indicators, aims, objectives and targets (including certifications to ISO 14001 and ISO 45001 where applicable). Presents findings to leadership and operational teams. Identify, provide and/or procure effective health and safety-related training regime and develop the competency matrix for the group. Monitor, evaluate and review existing, new, and upcoming health and safety legislation and ensure that CAPRI Holdings has systems and procedures in place to meet legal compliance and other requirements. Oversee management of accidents as per internal policies, including investigation and reporting to ensure compliance with legislation, identification of trends, shared learnings, and appropriate remedial actions. Compile appropriate performance reports for the Board/Executive teams and maintain performance monitoring, analysis and review against established metrics and standards to drive improvements. Support appropriate and effective business communication through leadership, advice, reviews, and direct contribution to meetings, briefings, consultation forums, correspondence, publicity, and ad-hoc reporting, as necessary and appropriate. Steward processes that facilitate proactive identification of H&S hazards and risks and propose controls to the organization. Exercise prudent judgment in recommending and selecting methods, techniques, and evaluation criteria for the H&S issues under consideration. Liaise with Human Resources (HR) on health and wellbeing issues, particularly where a risk assessment has identified a need, including supporting HR and line managers in carrying out individual risk assessments when required. Report any serious workplace accident, occupational disease, and legal claims to the company's insurers in EMEA. Ensuring each claim is proactively managed within the organization and evidence to support liability decisions is professionally collected and managed. Support Loss Adjustors during the investigation process. Work in close partnership with Store Developments & Design, Construction and Facilities management teams to drive as well as influence safety and building regulation compliance throughout the design and planning of new/or refurbished stores and offices from the start. Represent CAPRI Holdings in the external environment with government agencies, trade associations, standard-setting bodies, etc. and outside vendors/consultants/service providers. Manage 4 senior to junior level professionals who have deep subject matter expertise in various H&S disciplines. Perform other related duties as required. You'll Need to Have: Degree or equivalent. Holder of National or International Diploma in Occupational Safety and Health - accredited by NEBOSH or equivalent. Chartered Safety and Health Practitioner or working towards / equivalent experience. Thorough knowledge of health and safety legislation relating to offices and retail environments generally. Experience in completing health and safety management audits against ISO45001 and implementing action plans to meet audit findings. Experience in the management of external consultants and other suppliers at a global level. Excellent English language skills - both written and spoken. IT literate - MS Office at intermediate level. We'd Love to See: Demonstrated ability to quickly interpret complex regulatory issues and provide recommended course of action. Demonstrated ability to present complex information in an easily understood manner. Practical and demonstrable knowledge of liaising with enforcement agencies and insurers. Demonstrated effective collaboration with key stakeholders to ensure operational responsiveness to challenges and alignment with business imperatives. At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V About Us At the center of it all, is a designer who has created an enduring and iconic luxury lifestyle empire with a distinctive point of view and global reach. Michael Kors has a sharp focus on providing his customers with accessories and clothes that are consistently polished, chic, relaxed and glamorous. Kors has also been the recipient of numerous industry awards and accolades within the fashion industry, been honored for his philanthropy, and earned the respect and affection of millions. The fashion designer also focuses on giving back. For more than 25 years he has been a passionate supporter of God's Love We Deliver, a New York-based non-profit organization that cooks and delivers nutritious meals to people living with serious illnesses in and around New York City. Continuing his philanthropic efforts, in 2013 Michael Kors launched "Watch Hunger Stop," partnering with the United Nations World Food Programme (WFP) to help fight world hunger. Proceeds from annual special-edition products, as well as from other targeted initiatives, help provide food to children through WFP's school meals program. To date, Michael Kors has helped WFP deliver over twenty million meals (and counting) to hungry children.
Feb 15, 2025
Full time
Director, Global Health & Safety Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id R_775347 Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! - Who You Are: You are an experienced Occupational Health & Safety leader who is energetic, proactive, collaborative, with strong communication skills. You thrive in a rapidly changing environment and are passionate about maintaining a safe working and shopping environment, leading a business to meet all regulatory compliance requirements, and developing this culture across all CAPRI Holdings countries of operations. What You'll Do: Oversee and develop the H&S Management System in accordance with ISO 45001 standard and the ethos of continual improvement. Develop, communicate, and drive HSEC programs and strategies to meet jurisdictional, company and stakeholder requirements for CAPRI Global. Lead and develop measurement, inspection, and audit regimes to monitor and improve statutory compliance and HSEC performance against company key performance indicators, aims, objectives and targets (including certifications to ISO 14001 and ISO 45001 where applicable). Presents findings to leadership and operational teams. Identify, provide and/or procure effective health and safety-related training regime and develop the competency matrix for the group. Monitor, evaluate and review existing, new, and upcoming health and safety legislation and ensure that CAPRI Holdings has systems and procedures in place to meet legal compliance and other requirements. Oversee management of accidents as per internal policies, including investigation and reporting to ensure compliance with legislation, identification of trends, shared learnings, and appropriate remedial actions. Compile appropriate performance reports for the Board/Executive teams and maintain performance monitoring, analysis and review against established metrics and standards to drive improvements. Support appropriate and effective business communication through leadership, advice, reviews, and direct contribution to meetings, briefings, consultation forums, correspondence, publicity, and ad-hoc reporting, as necessary and appropriate. Steward processes that facilitate proactive identification of H&S hazards and risks and propose controls to the organization. Exercise prudent judgment in recommending and selecting methods, techniques, and evaluation criteria for the H&S issues under consideration. Liaise with Human Resources (HR) on health and wellbeing issues, particularly where a risk assessment has identified a need, including supporting HR and line managers in carrying out individual risk assessments when required. Report any serious workplace accident, occupational disease, and legal claims to the company's insurers in EMEA. Ensuring each claim is proactively managed within the organization and evidence to support liability decisions is professionally collected and managed. Support Loss Adjustors during the investigation process. Work in close partnership with Store Developments & Design, Construction and Facilities management teams to drive as well as influence safety and building regulation compliance throughout the design and planning of new/or refurbished stores and offices from the start. Represent CAPRI Holdings in the external environment with government agencies, trade associations, standard-setting bodies, etc. and outside vendors/consultants/service providers. Manage 4 senior to junior level professionals who have deep subject matter expertise in various H&S disciplines. Perform other related duties as required. You'll Need to Have: Degree or equivalent. Holder of National or International Diploma in Occupational Safety and Health - accredited by NEBOSH or equivalent. Chartered Safety and Health Practitioner or working towards / equivalent experience. Thorough knowledge of health and safety legislation relating to offices and retail environments generally. Experience in completing health and safety management audits against ISO45001 and implementing action plans to meet audit findings. Experience in the management of external consultants and other suppliers at a global level. Excellent English language skills - both written and spoken. IT literate - MS Office at intermediate level. We'd Love to See: Demonstrated ability to quickly interpret complex regulatory issues and provide recommended course of action. Demonstrated ability to present complex information in an easily understood manner. Practical and demonstrable knowledge of liaising with enforcement agencies and insurers. Demonstrated effective collaboration with key stakeholders to ensure operational responsiveness to challenges and alignment with business imperatives. At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V About Us At the center of it all, is a designer who has created an enduring and iconic luxury lifestyle empire with a distinctive point of view and global reach. Michael Kors has a sharp focus on providing his customers with accessories and clothes that are consistently polished, chic, relaxed and glamorous. Kors has also been the recipient of numerous industry awards and accolades within the fashion industry, been honored for his philanthropy, and earned the respect and affection of millions. The fashion designer also focuses on giving back. For more than 25 years he has been a passionate supporter of God's Love We Deliver, a New York-based non-profit organization that cooks and delivers nutritious meals to people living with serious illnesses in and around New York City. Continuing his philanthropic efforts, in 2013 Michael Kors launched "Watch Hunger Stop," partnering with the United Nations World Food Programme (WFP) to help fight world hunger. Proceeds from annual special-edition products, as well as from other targeted initiatives, help provide food to children through WFP's school meals program. To date, Michael Kors has helped WFP deliver over twenty million meals (and counting) to hungry children.
PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation. Role overview: The Senior Director, Revenue Optimisation will lead the Planning & Proposition Team. They will take accountability for optimising the PlayStation Store commercial plan and will be responsible for leading the teams delivering Store end-to-end planning, pricing and promotional plans and activity to optimise Player LTV. They will collaborate with teams to deliver a cogent and impactful commercial strategy and will lead all Store commercial trading activities. The role will ensure the effective operational execution of all store pricing and promotional activities, aligning plans with budgeted revenue and margin targets. Collaborating with multi-functional teams, the Senior Director will create compelling value propositions and integrated campaigns that showcase promotions and offers, while balancing revenue growth and margin delivery. The Senior Director, Revenue Optimisation will be accountable for maximising the Store Player LTV. They will support teams to target distinct player groups with tailored messaging and promotions and will deliver impactful campaigns across Player life stages including early life, in-life and point of churn - ensuring that promotions and offers profitably improve retention and churn and deliver growth. The Senior Director will lead teams to deploy activities against a clear experimentation and testing approach and will support the development of frameworks to support learning and growth delivery. What you'll be doing: Accountable for developing, delivering, and optimising Store operational commercial plans. Responsible for leading the teams delivering Store end-to-end planning, operational pricing, and promotional plans to maximise player LTV, revenue, and profit. Responsible for translating the Planning & Proposition plans into OKR frameworks, building well defined programmes to positively impact objectives. Establishing and developing a clear set of performance indicators for all team members. Accountable for leading end-to-end store planning, translating budgets and forecasts into operational trading plans and ensuring that Publisher and Player strategies are supported through short, mid and longer-term activations and executions. Developing the end-to-end Store planning process to deliver clear and effective operational plans, with a focus on continuous improvement, increased efficiency through automation, and streamlined processes. Responsible for clearly communicating Store trading plan and performance. Accountable for designing and delivering promotional campaigns and sales initiatives that drive player traffic, conversion rates, and player retention to improve revenue and margin. Monitor and measure the effectiveness of pricing and promotional strategies through KPIs and adjusting approaches based on performance metrics and market feedback. Responsible for optimising operational pricing decisions across the Store team, ensuring pricing delivers maximum revenues and margin. Accountability for overseeing, developing, and optimising the Store player growth performance on an ongoing basis. Working with the Store leadership to develop data driven decision making across the Store, further developing experimentation, and testing approaches. Accountable for leading the Planning and Proposition team, they will set the highest standards of hiring, training and development, retention, and employee satisfaction. Act as a mentor and coach for their team supporting them to drive exceptional performance. What we're looking for: 18+ years of experience in digital-focused environments, with extensive expertise in leading direct-to-consumer commercial operations and developing and executing end-to-end commercial and trading plans. Experience in delivering profitable commercial growth and operating across multiple disciplines to drive performance. Experience in developing and managing commercial targets, and experience in coordinating and presenting trade performance review packs for a wide spectrum of audiences. Experience of leading pricing and promotions focused functions, with a demonstrable track record of delivering growth through impactful commercial and customer focused strategies. Experience of developing deep understanding of customer trends and behaviours and building personalised, targeted digital programmes to drive growth. Able to use analytics to drive performance and trading plans. Demonstrates high commercial instinct and passion for the games industry. Experience of delivering in a high energy/ fast paced /changing environment.
Feb 02, 2025
Full time
PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation. Role overview: The Senior Director, Revenue Optimisation will lead the Planning & Proposition Team. They will take accountability for optimising the PlayStation Store commercial plan and will be responsible for leading the teams delivering Store end-to-end planning, pricing and promotional plans and activity to optimise Player LTV. They will collaborate with teams to deliver a cogent and impactful commercial strategy and will lead all Store commercial trading activities. The role will ensure the effective operational execution of all store pricing and promotional activities, aligning plans with budgeted revenue and margin targets. Collaborating with multi-functional teams, the Senior Director will create compelling value propositions and integrated campaigns that showcase promotions and offers, while balancing revenue growth and margin delivery. The Senior Director, Revenue Optimisation will be accountable for maximising the Store Player LTV. They will support teams to target distinct player groups with tailored messaging and promotions and will deliver impactful campaigns across Player life stages including early life, in-life and point of churn - ensuring that promotions and offers profitably improve retention and churn and deliver growth. The Senior Director will lead teams to deploy activities against a clear experimentation and testing approach and will support the development of frameworks to support learning and growth delivery. What you'll be doing: Accountable for developing, delivering, and optimising Store operational commercial plans. Responsible for leading the teams delivering Store end-to-end planning, operational pricing, and promotional plans to maximise player LTV, revenue, and profit. Responsible for translating the Planning & Proposition plans into OKR frameworks, building well defined programmes to positively impact objectives. Establishing and developing a clear set of performance indicators for all team members. Accountable for leading end-to-end store planning, translating budgets and forecasts into operational trading plans and ensuring that Publisher and Player strategies are supported through short, mid and longer-term activations and executions. Developing the end-to-end Store planning process to deliver clear and effective operational plans, with a focus on continuous improvement, increased efficiency through automation, and streamlined processes. Responsible for clearly communicating Store trading plan and performance. Accountable for designing and delivering promotional campaigns and sales initiatives that drive player traffic, conversion rates, and player retention to improve revenue and margin. Monitor and measure the effectiveness of pricing and promotional strategies through KPIs and adjusting approaches based on performance metrics and market feedback. Responsible for optimising operational pricing decisions across the Store team, ensuring pricing delivers maximum revenues and margin. Accountability for overseeing, developing, and optimising the Store player growth performance on an ongoing basis. Working with the Store leadership to develop data driven decision making across the Store, further developing experimentation, and testing approaches. Accountable for leading the Planning and Proposition team, they will set the highest standards of hiring, training and development, retention, and employee satisfaction. Act as a mentor and coach for their team supporting them to drive exceptional performance. What we're looking for: 18+ years of experience in digital-focused environments, with extensive expertise in leading direct-to-consumer commercial operations and developing and executing end-to-end commercial and trading plans. Experience in delivering profitable commercial growth and operating across multiple disciplines to drive performance. Experience in developing and managing commercial targets, and experience in coordinating and presenting trade performance review packs for a wide spectrum of audiences. Experience of leading pricing and promotions focused functions, with a demonstrable track record of delivering growth through impactful commercial and customer focused strategies. Experience of developing deep understanding of customer trends and behaviours and building personalised, targeted digital programmes to drive growth. Able to use analytics to drive performance and trading plans. Demonstrates high commercial instinct and passion for the games industry. Experience of delivering in a high energy/ fast paced /changing environment.
CK Group- Science, Clinical and Technical
Cambridge, Cambridgeshire
CK Group are recruiting for a Key Accounts Manager, to join a global pharmaceutical company, working field based (UK), on a contract basis for 4 months, with possible 2 month extension. Salary: 27.41 to 34.41 per hour PAYE (inside IR35). Key Accounts Manager Role : Implement Sales Strategies: Execute agreed sales strategies within your account portfolio, focusing on current listings, new product development (NPD), and closing distribution gaps. Channel Strategy: Negotiate and execute strong instore plans to give maximum visibility for our brands; through range reviews, promotional plans, feature space, POS and innovative solutions all within budget. Collaborate with Stakeholders: Work closely with internal teams, including marketing, trade marketing, the OTC director, and your direct line manager, to achieve Annual Operating Plan (AOP) targets and financial budgets for each account. Work closely with customer solutions team to manage customer demand effectively. Joint Business Planning (JBP): Complete JBP as needed to meet AOP plans, considering retailer events, TV campaigns, and digital marketing activities. Manage Trade Terms: Oversee trade term agreements and implement price increases for the product portfolio. Compliance: Adhere to all company Standard Operating Procedures (SOPs) within the sales and marketing team. Administrative Duties: Maintain up-to-date administrative tasks, including retailer nominations and sales tracking. Your Background : Industry Expertise: Utilize your industry knowledge and commercial background in managing retail accounts to lead customer plans with confidence. Grocery Industry Knowledge: Leverage your FMCG and sales/buying experience to deliver top-tier account management. Adaptability: Respond to changing market conditions and customer needs to drive commercial growth, using your strong negotiation, numerical, and communication skills. Continuous Learning: Adopt a culture of continuous learning and innovation within the team. Encourage Diversity: Foster different perspectives to drive innovation and support a culture of development. Collaborative Improvement: Seek input and challenge from others, working cross-functionally in a positive and collaborative manner to drive improvements. Experience: Proven experience in account management. Company: Our clients aim is to be a global leader in generics and biopharmaceuticals, improving the lives of patients across the world. Location: This role is field based. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference (Apply online only). Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check. If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page (cka-group) and follow us to see our latest jobs and company news.
Jan 29, 2025
Contractor
CK Group are recruiting for a Key Accounts Manager, to join a global pharmaceutical company, working field based (UK), on a contract basis for 4 months, with possible 2 month extension. Salary: 27.41 to 34.41 per hour PAYE (inside IR35). Key Accounts Manager Role : Implement Sales Strategies: Execute agreed sales strategies within your account portfolio, focusing on current listings, new product development (NPD), and closing distribution gaps. Channel Strategy: Negotiate and execute strong instore plans to give maximum visibility for our brands; through range reviews, promotional plans, feature space, POS and innovative solutions all within budget. Collaborate with Stakeholders: Work closely with internal teams, including marketing, trade marketing, the OTC director, and your direct line manager, to achieve Annual Operating Plan (AOP) targets and financial budgets for each account. Work closely with customer solutions team to manage customer demand effectively. Joint Business Planning (JBP): Complete JBP as needed to meet AOP plans, considering retailer events, TV campaigns, and digital marketing activities. Manage Trade Terms: Oversee trade term agreements and implement price increases for the product portfolio. Compliance: Adhere to all company Standard Operating Procedures (SOPs) within the sales and marketing team. Administrative Duties: Maintain up-to-date administrative tasks, including retailer nominations and sales tracking. Your Background : Industry Expertise: Utilize your industry knowledge and commercial background in managing retail accounts to lead customer plans with confidence. Grocery Industry Knowledge: Leverage your FMCG and sales/buying experience to deliver top-tier account management. Adaptability: Respond to changing market conditions and customer needs to drive commercial growth, using your strong negotiation, numerical, and communication skills. Continuous Learning: Adopt a culture of continuous learning and innovation within the team. Encourage Diversity: Foster different perspectives to drive innovation and support a culture of development. Collaborative Improvement: Seek input and challenge from others, working cross-functionally in a positive and collaborative manner to drive improvements. Experience: Proven experience in account management. Company: Our clients aim is to be a global leader in generics and biopharmaceuticals, improving the lives of patients across the world. Location: This role is field based. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference (Apply online only). Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check. If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page (cka-group) and follow us to see our latest jobs and company news.
Director, Head Global Markets KYC Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Global Corporate & Investment Banking ("GCIB") is the division responsible for managing the Bank's key international client relationships and main financing products (Syndication, Structured & Project Finance, Securitisation, Working Capital Solutions, ECA financing, etc.). The GCIB Business Management function is responsible for supporting the management and business units within GCIB from, inter alia, a strategic, operational and governance perspective ensuring the business maintains its 'license to operate'. The position is also supposed to assist GCIB management to develop and implement GCIB strategy across EMEA entities. FLoD KYC is set up to support MUFG Bank and Securities business to manage the client KYC for New Business and Periodic assessments thereby enhancing client experience and generating efficiencies. FLoD KYC function for EMEA covers Onboarding, Periodic assessments, Quality Controls, Quality Assurance, Policy & Training along with AML and Shared services functions including BoW management, Screening etc. This individual will work closely with the Head of FLoD KYC, deputising as required. The role will hold a high level of responsibility and exposure to senior management within MUFG Bank, as well as key stakeholders globally. As such strong strategic planning, effective stakeholder management, and the ability to influence at all levels are key. The individual will also be required to support the wider team, as required, on complex issues, volume/capacity management as well as being a key decision maker on KYC procedural/process aspects. This individual will be a key representative and focal point within FLoD KYC team working closely with stakeholders to ensure MUFG understands all associated risks and maintaining the highest standards, whilst managing business needs. In-depth understanding of related regulatory guidance is therefore essential, in addition to comprehension of business processes. A key aspect to this role is the effective resource and capacity management, stakeholder management, and a drive to improve the onboarding service and turnaround times provided to the prospect clients and the business. ROLES, SCOPE and REPORTING STRUCTURE The Head Global Markets (GM) KYC reports into: Head FLoD KYC Head Global Markets (GM) KYC has oversight of approximately 3+ employees. KEY RESPONSIBILITIES Responsible for Team's delivery: Ensure that all client onboardings and Periodic assessments for Global Markets covering all Primary and Secondary relationships are managed effectively and within the targeted turnaround times. Make sure applicable "Know your Customer" requirements have been met and ensure that the business remained fully compliant with the AML policy and all applicable regulatory requirements. End to End KYC: Role involves managing end to end process for both New Business and periodic assessments including Client Outreach, partnering with second line AML functions, SLA Management, MI, Restrictions/exits etc. Liaison for end to end onboarding: Work closely with end to end onboarding teams and support teams within Tax, Credit, Legal, FCoE and Data to ensure overall TAT is adhered to and enhance client onboarding experience within Securities across MUSE, MUSEU and MUS Asia. Time criticality and Data sensitivity: Able to manage highly time-sensitive new business deals (Incl. Capital Markets, Sales & Trading) and deal effectively with MNPI data for potential new transactions. Audit & Issues Management: Role will be responsible to maintain a strong KYC control environment for the firm with responsibility to resolve all issues within timelines managing the process effectively. As the head of GM KYC, the role is also responsible to ensure audit RFIs are responded to within the agreed timelines and the FLoD KYC function secures a satisfactory audit rating. Capacity planning, Pipeline management and forecasting of volumes: Ensure capacity planning is undertaken and forecasting of volumes is conducted periodically to proactively manage capacity for volume spikes, triggers and expected business growth. Senior Subject Matter Expert (SME): Act as a senior SME within the KYC team in relation to all KYC aspects from processing to specific policy-related queries management. Escalation point for Business: Ensure all escalations from internal and external stakeholders are addressed promptly with response within the agreed TAT, ensuring compliance with AML policy and regulations. Representing KYC Team & Stakeholder engagement: Represent the FLoD KYC Team on KYC matters to key stakeholders including management, compliance, regulators, and auditors where needed. Expectation for this role will be to establish strong stakeholder engagement across all Securities Primary and Secondary Desks and to present clear and concise information confidently at all levels. Ownership of MI preparation for Onboarding: Responsible, alongside the Head of KYC and Lead Data/MI to create, develop, and publish a suite of Management information reports - both regular MI reporting and ad-hoc analysis as and when required. It is essential that the reports published are clear and are produced to a qualitative standard. Training, Development & people management: Carry out people and performance management for Global Markets KYC Teams. Coach and mentor them onshore and offshore. Provide support to the Head of KYC and share responsibility for Training & Development including career pathing across KYC. May also be required to provide training to their respective business lines. Owning Team Procedures and Processes: Responsible for ensuring that team procedures and processes are up to date, accurate and reflect all policy and regulatory change and kept UpToDate with standards. Liaison with Compliance: Act as a Compliance Liaison function for related matter, meeting with Financial Crime on a regular basis, ensuring queries are resolved, ad-hoc analysis and reporting is completed. Active involvement in driving procedural and policy improvements: Actively seek out opportunities to improve the KYC process; including the strengthening & implementation of controls and improving efficiency. Budget & Cost: Manage costs for the Global Markets KYC team in collaboration with BM, Head FLoD KYC and in line with the offshoring strategy to be within the budget. Plan for effective cost control environment while creating process and productivity efficiencies. When there is a business requirement the role will also have to be flexible to provide support to the periodic reviews and remediation function for Bank and Securities. PROFESSIONAL EXPERIENCE & PERSONAL REQUIREMENTS Skills and experience: Functional / Technical Competencies: Essential Awareness of UK & European Anti-Money Laundering regulations. KYC SME with hands-on experience in end to end KYC. Knowledge of various corporate structures Financial Institutions, Banks and NBFIs, Fund Managers, Hedge Funds and Insurance entities. Strong understanding and experience in managing teams involved in or supporting Trade Lifecycle activities and profound understanding of various asset classes. Awareness of Markets Regulations (FATCA/CRS, MIFID II, emir, SBSD, Volcker). Able to communicate effectively to key stakeholders at all levels and drive positive outcomes. Experienced people manager running teams onsite and virtually. Face to face connects with Front Office, Clients, Compliance and other stakeholders as needed. Self-motivated to find solutions. Attention to detail is essential. Ability to effectively utilise Microsoft Office (particularly excel and power point). Experience of preparing MI and presentations. Education / Qualifications: Essential Degree Level or relevant industry experience. Preferred: Relevant qualifications in Anti Money Laundering, fraud and bribery or Financial Crime roles would be highly desirable. Languages skills are not mandatory but would be beneficial as this role covers EMEA. Personal requirements: Excellent communication skills. Results driven, with a strong sense of accountability. A proactive, motivated approach. The ability to operate with urgency and prioritize work accordingly. Strong decision making skills, the ability to demonstrate sound judgement. . click apply for full job details
Jan 27, 2025
Full time
Director, Head Global Markets KYC Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Global Corporate & Investment Banking ("GCIB") is the division responsible for managing the Bank's key international client relationships and main financing products (Syndication, Structured & Project Finance, Securitisation, Working Capital Solutions, ECA financing, etc.). The GCIB Business Management function is responsible for supporting the management and business units within GCIB from, inter alia, a strategic, operational and governance perspective ensuring the business maintains its 'license to operate'. The position is also supposed to assist GCIB management to develop and implement GCIB strategy across EMEA entities. FLoD KYC is set up to support MUFG Bank and Securities business to manage the client KYC for New Business and Periodic assessments thereby enhancing client experience and generating efficiencies. FLoD KYC function for EMEA covers Onboarding, Periodic assessments, Quality Controls, Quality Assurance, Policy & Training along with AML and Shared services functions including BoW management, Screening etc. This individual will work closely with the Head of FLoD KYC, deputising as required. The role will hold a high level of responsibility and exposure to senior management within MUFG Bank, as well as key stakeholders globally. As such strong strategic planning, effective stakeholder management, and the ability to influence at all levels are key. The individual will also be required to support the wider team, as required, on complex issues, volume/capacity management as well as being a key decision maker on KYC procedural/process aspects. This individual will be a key representative and focal point within FLoD KYC team working closely with stakeholders to ensure MUFG understands all associated risks and maintaining the highest standards, whilst managing business needs. In-depth understanding of related regulatory guidance is therefore essential, in addition to comprehension of business processes. A key aspect to this role is the effective resource and capacity management, stakeholder management, and a drive to improve the onboarding service and turnaround times provided to the prospect clients and the business. ROLES, SCOPE and REPORTING STRUCTURE The Head Global Markets (GM) KYC reports into: Head FLoD KYC Head Global Markets (GM) KYC has oversight of approximately 3+ employees. KEY RESPONSIBILITIES Responsible for Team's delivery: Ensure that all client onboardings and Periodic assessments for Global Markets covering all Primary and Secondary relationships are managed effectively and within the targeted turnaround times. Make sure applicable "Know your Customer" requirements have been met and ensure that the business remained fully compliant with the AML policy and all applicable regulatory requirements. End to End KYC: Role involves managing end to end process for both New Business and periodic assessments including Client Outreach, partnering with second line AML functions, SLA Management, MI, Restrictions/exits etc. Liaison for end to end onboarding: Work closely with end to end onboarding teams and support teams within Tax, Credit, Legal, FCoE and Data to ensure overall TAT is adhered to and enhance client onboarding experience within Securities across MUSE, MUSEU and MUS Asia. Time criticality and Data sensitivity: Able to manage highly time-sensitive new business deals (Incl. Capital Markets, Sales & Trading) and deal effectively with MNPI data for potential new transactions. Audit & Issues Management: Role will be responsible to maintain a strong KYC control environment for the firm with responsibility to resolve all issues within timelines managing the process effectively. As the head of GM KYC, the role is also responsible to ensure audit RFIs are responded to within the agreed timelines and the FLoD KYC function secures a satisfactory audit rating. Capacity planning, Pipeline management and forecasting of volumes: Ensure capacity planning is undertaken and forecasting of volumes is conducted periodically to proactively manage capacity for volume spikes, triggers and expected business growth. Senior Subject Matter Expert (SME): Act as a senior SME within the KYC team in relation to all KYC aspects from processing to specific policy-related queries management. Escalation point for Business: Ensure all escalations from internal and external stakeholders are addressed promptly with response within the agreed TAT, ensuring compliance with AML policy and regulations. Representing KYC Team & Stakeholder engagement: Represent the FLoD KYC Team on KYC matters to key stakeholders including management, compliance, regulators, and auditors where needed. Expectation for this role will be to establish strong stakeholder engagement across all Securities Primary and Secondary Desks and to present clear and concise information confidently at all levels. Ownership of MI preparation for Onboarding: Responsible, alongside the Head of KYC and Lead Data/MI to create, develop, and publish a suite of Management information reports - both regular MI reporting and ad-hoc analysis as and when required. It is essential that the reports published are clear and are produced to a qualitative standard. Training, Development & people management: Carry out people and performance management for Global Markets KYC Teams. Coach and mentor them onshore and offshore. Provide support to the Head of KYC and share responsibility for Training & Development including career pathing across KYC. May also be required to provide training to their respective business lines. Owning Team Procedures and Processes: Responsible for ensuring that team procedures and processes are up to date, accurate and reflect all policy and regulatory change and kept UpToDate with standards. Liaison with Compliance: Act as a Compliance Liaison function for related matter, meeting with Financial Crime on a regular basis, ensuring queries are resolved, ad-hoc analysis and reporting is completed. Active involvement in driving procedural and policy improvements: Actively seek out opportunities to improve the KYC process; including the strengthening & implementation of controls and improving efficiency. Budget & Cost: Manage costs for the Global Markets KYC team in collaboration with BM, Head FLoD KYC and in line with the offshoring strategy to be within the budget. Plan for effective cost control environment while creating process and productivity efficiencies. When there is a business requirement the role will also have to be flexible to provide support to the periodic reviews and remediation function for Bank and Securities. PROFESSIONAL EXPERIENCE & PERSONAL REQUIREMENTS Skills and experience: Functional / Technical Competencies: Essential Awareness of UK & European Anti-Money Laundering regulations. KYC SME with hands-on experience in end to end KYC. Knowledge of various corporate structures Financial Institutions, Banks and NBFIs, Fund Managers, Hedge Funds and Insurance entities. Strong understanding and experience in managing teams involved in or supporting Trade Lifecycle activities and profound understanding of various asset classes. Awareness of Markets Regulations (FATCA/CRS, MIFID II, emir, SBSD, Volcker). Able to communicate effectively to key stakeholders at all levels and drive positive outcomes. Experienced people manager running teams onsite and virtually. Face to face connects with Front Office, Clients, Compliance and other stakeholders as needed. Self-motivated to find solutions. Attention to detail is essential. Ability to effectively utilise Microsoft Office (particularly excel and power point). Experience of preparing MI and presentations. Education / Qualifications: Essential Degree Level or relevant industry experience. Preferred: Relevant qualifications in Anti Money Laundering, fraud and bribery or Financial Crime roles would be highly desirable. Languages skills are not mandatory but would be beneficial as this role covers EMEA. Personal requirements: Excellent communication skills. Results driven, with a strong sense of accountability. A proactive, motivated approach. The ability to operate with urgency and prioritize work accordingly. Strong decision making skills, the ability to demonstrate sound judgement. . click apply for full job details
Jo Malone London have the exciting opportunity for a passionate, driven and innovative Marketing and Consumer Engagement Director. In this role you will be an instrumental part of the leadership team, enabling the brand to achieve business results and objectives whilst strengthening brand equity through the strategic planning and execution of all marketing programs/campaigns, Media planning, maximizing retail moments, and ensuring a seamless consumer experience across all consumer touchpoints. A pivotal and visible role within the Jo Malone London team, reporting to the Jo Malone London UK/ROI Vice President /General Manager, you will work in close collaboration with the Online, Retail and Education, Commercial and Operations and Finance Leadership teams to drive our holistic regional vison and deliver against our financial targets. The successful candidate will be responsible for Leading, building and coaching the Marketing & Communications teams as well as promoting cross-functional ways of working and partnerships, including a close relationship with the Jo Malone London Global team in the home market of the UK This position is responsible for: • Leading, driving and inspiring a large team of 12, across Product and trade marketing , Media planning and execution ,Retail experiences, Consumer Engagement, Communications/PR and Social Impact Sustainability / I,D,E. • Planning, owning and delivering against the omni-channel brand consumer & retail marketing 360 strategy, roadmap and execution (marketing calendar personalization, eventing, outposts, VM, sampling etc.). • Creation, alignment and execution of bespoke Retailer and Pure Play 360 Marketing plans aligning to commercial and high traffic moments. • Collaborating and stewardship of the trade plans for Omni-channel distribution, with laser focus on Direct To Consumer and key Retailers/Pure Players partnership amplification. • Developing and executing the integrated media strategy (paid, earned, owned)- working in partnership with the online Director • Leading the brand consumer engagement and communication strategy including Social Engagement through winning Influencers & Social Selling strategy. • The I,D&E, Social Impact and Sustainability brand roadmaps and plans. Responsibility for the relationship management of charitable partners and Brand Foundation. Role Responsibilities include: • Be consumer obsessed; understand the consumer and their journey with the Brand and act as the voice of the consumer, optimizing current programs and launching new creative ways to engage both current and potential consumers. • Contribute to the mid and long-term development of the Brand in the UK through anticipating future opportunities based on culture and trend forecasting, customer segment behaviors and industry activity. • Define the Brand's marketing calendar and ensure its successful and seamless 360 implementation - delivering innovative and outstanding 360 program launches. • Lead high traffic Omni Chanel retail moments strategy Inclusive of regionally relevant cultural and promotional moments and 360 planning as well as the always on Gifting strategy. • Oversee the UK Social Content Calendar, working with key stakeholders to plan, curate and create locally relevant content to sustain community growth, and loyal brand advocate engagement. • Lead Social Selling amplification strategy plan and execution (Brand ambassador / Stylists/ Influencers). • Drive innovative and engaging events and services (in person and virtually) ensuring a memorable, unique high-touch consumer experience in store and online. • Develop, where necessary, exclusive programs, events and experiences to meet specific UK & ROI needs. • Lead the 360 retail experience marketing strategy and plan across UK & Ireland region, including retailers and pure players partners. • Nurture the relationship with all partners, with focus on key partners Selfridges, John Lewis, Brown Thomas, Harrods, Look Fantastic & Sephora to ensure robust and relevant plans are being delivered in a timely manner in alignment with brand and retailer calendars. • Lead and manage the creation of the twice-yearly retailer strategy presentations, responsible for developing timelines, driving all cross functional teams' delivery, and ensuring follow up with all retailers. • Responsible for executing a holistic consumer engagement & communications strategy to deepen the brand engagement, advocacy & love. • Management and allocation of marketing and media budget to match objectives with appropriate resources to meet retail targets. • Control inventory through the accurate forecasting of both saleable and non-saleable lines to budget. Ensure close liaison with the retail and Commercial director and Demand Planner to maximise forecasting accuracy and control. • Leverage consumer, category analytics and insights to drive marketing relevance. • Drive full funnel metrics (Awareness Top of Mind / Consideration / Trial / Loyalty) with focus on growing and diversifying our consumer base whilst driving repeat and retention amongst loyal customers. • Optimize Media ROI whilst driving high impact upper funnel initiatives to surprise and delight customers and be top of mind during key gifting moments. • Work closely with Insights team to enhance and share consumer knowledge to drive deeper Omni-Channel engagement with the brand; build core customer segments for brand and develop strategies for growth and engagement. Qualifications Knowledge, Skills & Experience • Multiple years experience in Marketing. • High EQ & strong leadership capability and identity. • Luxury, Beauty & high-profile Retail brand experience ideal but not essential. • Demonstrates strategic and broad view of the business, industry, and consumer environment to anticipate and plan for the future. • Proven track record of delivering significant revenue growth through best-in-class marketing campaign, strategic planning & brand partnerships. • Experienced & confident at working within a matrix environment and have the executive presence to influence the VP Global teams and other major stakeholders in the business. • Bright, confident, ambitious & collaborative. • Ability to be result-driven whilst fostering a creative, respected brand. • Excellent numerical and analytical skills - able to interpret extensive data to make actionable recommendations to the business. • Excellent storyteller, brand builder and communication/presentation skills. • Excellent budget and project management capability. • Excellent Excel & PowerPoint skills. Compensation and Benefits • Hybrid Working (2 days WFH, 3 days office based) • 25 Days Annual Leave (exc. Bank Holidays) • Bonus Opportunity • Car allowance • Equity • 1 day Annual Leave to celebrate your birthday • Holiday Purchase opportunity • Summer Fridays • Generous Staff Discount • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme) • Benefits platform with exclusive discounts and offers Job: Marketing Primary Location: GB-ENG-London Job Type: Standard Schedule: Full-time Shift: 1st (Day) Shift Job Number: 235613 Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Jan 25, 2024
Full time
Jo Malone London have the exciting opportunity for a passionate, driven and innovative Marketing and Consumer Engagement Director. In this role you will be an instrumental part of the leadership team, enabling the brand to achieve business results and objectives whilst strengthening brand equity through the strategic planning and execution of all marketing programs/campaigns, Media planning, maximizing retail moments, and ensuring a seamless consumer experience across all consumer touchpoints. A pivotal and visible role within the Jo Malone London team, reporting to the Jo Malone London UK/ROI Vice President /General Manager, you will work in close collaboration with the Online, Retail and Education, Commercial and Operations and Finance Leadership teams to drive our holistic regional vison and deliver against our financial targets. The successful candidate will be responsible for Leading, building and coaching the Marketing & Communications teams as well as promoting cross-functional ways of working and partnerships, including a close relationship with the Jo Malone London Global team in the home market of the UK This position is responsible for: • Leading, driving and inspiring a large team of 12, across Product and trade marketing , Media planning and execution ,Retail experiences, Consumer Engagement, Communications/PR and Social Impact Sustainability / I,D,E. • Planning, owning and delivering against the omni-channel brand consumer & retail marketing 360 strategy, roadmap and execution (marketing calendar personalization, eventing, outposts, VM, sampling etc.). • Creation, alignment and execution of bespoke Retailer and Pure Play 360 Marketing plans aligning to commercial and high traffic moments. • Collaborating and stewardship of the trade plans for Omni-channel distribution, with laser focus on Direct To Consumer and key Retailers/Pure Players partnership amplification. • Developing and executing the integrated media strategy (paid, earned, owned)- working in partnership with the online Director • Leading the brand consumer engagement and communication strategy including Social Engagement through winning Influencers & Social Selling strategy. • The I,D&E, Social Impact and Sustainability brand roadmaps and plans. Responsibility for the relationship management of charitable partners and Brand Foundation. Role Responsibilities include: • Be consumer obsessed; understand the consumer and their journey with the Brand and act as the voice of the consumer, optimizing current programs and launching new creative ways to engage both current and potential consumers. • Contribute to the mid and long-term development of the Brand in the UK through anticipating future opportunities based on culture and trend forecasting, customer segment behaviors and industry activity. • Define the Brand's marketing calendar and ensure its successful and seamless 360 implementation - delivering innovative and outstanding 360 program launches. • Lead high traffic Omni Chanel retail moments strategy Inclusive of regionally relevant cultural and promotional moments and 360 planning as well as the always on Gifting strategy. • Oversee the UK Social Content Calendar, working with key stakeholders to plan, curate and create locally relevant content to sustain community growth, and loyal brand advocate engagement. • Lead Social Selling amplification strategy plan and execution (Brand ambassador / Stylists/ Influencers). • Drive innovative and engaging events and services (in person and virtually) ensuring a memorable, unique high-touch consumer experience in store and online. • Develop, where necessary, exclusive programs, events and experiences to meet specific UK & ROI needs. • Lead the 360 retail experience marketing strategy and plan across UK & Ireland region, including retailers and pure players partners. • Nurture the relationship with all partners, with focus on key partners Selfridges, John Lewis, Brown Thomas, Harrods, Look Fantastic & Sephora to ensure robust and relevant plans are being delivered in a timely manner in alignment with brand and retailer calendars. • Lead and manage the creation of the twice-yearly retailer strategy presentations, responsible for developing timelines, driving all cross functional teams' delivery, and ensuring follow up with all retailers. • Responsible for executing a holistic consumer engagement & communications strategy to deepen the brand engagement, advocacy & love. • Management and allocation of marketing and media budget to match objectives with appropriate resources to meet retail targets. • Control inventory through the accurate forecasting of both saleable and non-saleable lines to budget. Ensure close liaison with the retail and Commercial director and Demand Planner to maximise forecasting accuracy and control. • Leverage consumer, category analytics and insights to drive marketing relevance. • Drive full funnel metrics (Awareness Top of Mind / Consideration / Trial / Loyalty) with focus on growing and diversifying our consumer base whilst driving repeat and retention amongst loyal customers. • Optimize Media ROI whilst driving high impact upper funnel initiatives to surprise and delight customers and be top of mind during key gifting moments. • Work closely with Insights team to enhance and share consumer knowledge to drive deeper Omni-Channel engagement with the brand; build core customer segments for brand and develop strategies for growth and engagement. Qualifications Knowledge, Skills & Experience • Multiple years experience in Marketing. • High EQ & strong leadership capability and identity. • Luxury, Beauty & high-profile Retail brand experience ideal but not essential. • Demonstrates strategic and broad view of the business, industry, and consumer environment to anticipate and plan for the future. • Proven track record of delivering significant revenue growth through best-in-class marketing campaign, strategic planning & brand partnerships. • Experienced & confident at working within a matrix environment and have the executive presence to influence the VP Global teams and other major stakeholders in the business. • Bright, confident, ambitious & collaborative. • Ability to be result-driven whilst fostering a creative, respected brand. • Excellent numerical and analytical skills - able to interpret extensive data to make actionable recommendations to the business. • Excellent storyteller, brand builder and communication/presentation skills. • Excellent budget and project management capability. • Excellent Excel & PowerPoint skills. Compensation and Benefits • Hybrid Working (2 days WFH, 3 days office based) • 25 Days Annual Leave (exc. Bank Holidays) • Bonus Opportunity • Car allowance • Equity • 1 day Annual Leave to celebrate your birthday • Holiday Purchase opportunity • Summer Fridays • Generous Staff Discount • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme) • Benefits platform with exclusive discounts and offers Job: Marketing Primary Location: GB-ENG-London Job Type: Standard Schedule: Full-time Shift: 1st (Day) Shift Job Number: 235613 Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Are you interested in joining a fast-growing international company that is a leader in its market? Are you ready to tackle stimulating challenges targeting large enterprises? Passionate about Technology and Global Organizations? Come and join us! Sidetrade is a global SaaS provider recognized as a Leader by Gartner in its Magic Quadrant. . Sidetrade is a fast-growing international software company that is transforming the Order-to-Cash process for global enterprises. Its AI-powered SaaS platform digitizes the financial customer journey, empowering CFOs to secure and accelerate cash flow generation. Recognized as a leader in Gartner's Magic Quadrant for two consecutive years, Sidetrade fosters a culture of innovation, collaboration, and customer-centricity from its headquarters in Europe and North America. As a Partner & Alliances Director, you will be responsible for generating sales revenue through our partner ecosystem via influencers, resellers and system integrators. This role is a high impact, quota-carrying sales position that plays an integral role in the success of the overall sales team. What you will be doing: Identifying & recruiting key partners/alliances with the skills & competencies to drive a productive and profitable partnership. Develop joint major market initiatives, deployed through co-created campaigns. Develop solution offers to create pipeline for the next wave of market initiatives. Manage the development of new partners to maximize sales revenue contribution and joint end-to-end solutions. Drive partner account management, business planning, quarterly business reviews and day-to-day interaction. Maintain knowledge of current partner solutions and offerings. Execute partner on-boarding, sales enablement and training. Collaborative pipeline development through co-creation of demand generation activities, marketing campaigns & events. Work directly with local marketing & technical teams in order to align resources building skill and experience. What you will bring: 10 years'+ experience of partner/alliances or channel sales experience, including experience of building a partner Ecosystems. (ideally in SaaS Fintech) Proactively able to identify leads and opportunities without dependence on inbound leads. Highly driven individual with an execution focus and a strong sense of urgency. You're a leader and you know that to get the best results, you also have to be a great team player. Master's degree preferred. At Sidetrade, we cultivate a multicultural environment that fuels innovation. With over 22 nationalities represented, we strongly value diversity, gender equality, inclusivity, and fairness. As an equal opportunity employer, we reject all forms of discrimination and harassment. Your unique contributions are celebrated, driving collective success in our inclusive workplace. Discover more on Agencies Only applications from invited agencies through the Workable portal will be accepted. Unsolicited CVs sent directly to managers or HR will not incur any fees.
Jan 25, 2024
Full time
Are you interested in joining a fast-growing international company that is a leader in its market? Are you ready to tackle stimulating challenges targeting large enterprises? Passionate about Technology and Global Organizations? Come and join us! Sidetrade is a global SaaS provider recognized as a Leader by Gartner in its Magic Quadrant. . Sidetrade is a fast-growing international software company that is transforming the Order-to-Cash process for global enterprises. Its AI-powered SaaS platform digitizes the financial customer journey, empowering CFOs to secure and accelerate cash flow generation. Recognized as a leader in Gartner's Magic Quadrant for two consecutive years, Sidetrade fosters a culture of innovation, collaboration, and customer-centricity from its headquarters in Europe and North America. As a Partner & Alliances Director, you will be responsible for generating sales revenue through our partner ecosystem via influencers, resellers and system integrators. This role is a high impact, quota-carrying sales position that plays an integral role in the success of the overall sales team. What you will be doing: Identifying & recruiting key partners/alliances with the skills & competencies to drive a productive and profitable partnership. Develop joint major market initiatives, deployed through co-created campaigns. Develop solution offers to create pipeline for the next wave of market initiatives. Manage the development of new partners to maximize sales revenue contribution and joint end-to-end solutions. Drive partner account management, business planning, quarterly business reviews and day-to-day interaction. Maintain knowledge of current partner solutions and offerings. Execute partner on-boarding, sales enablement and training. Collaborative pipeline development through co-creation of demand generation activities, marketing campaigns & events. Work directly with local marketing & technical teams in order to align resources building skill and experience. What you will bring: 10 years'+ experience of partner/alliances or channel sales experience, including experience of building a partner Ecosystems. (ideally in SaaS Fintech) Proactively able to identify leads and opportunities without dependence on inbound leads. Highly driven individual with an execution focus and a strong sense of urgency. You're a leader and you know that to get the best results, you also have to be a great team player. Master's degree preferred. At Sidetrade, we cultivate a multicultural environment that fuels innovation. With over 22 nationalities represented, we strongly value diversity, gender equality, inclusivity, and fairness. As an equal opportunity employer, we reject all forms of discrimination and harassment. Your unique contributions are celebrated, driving collective success in our inclusive workplace. Discover more on Agencies Only applications from invited agencies through the Workable portal will be accepted. Unsolicited CVs sent directly to managers or HR will not incur any fees.
We're looking for a Head of Show Operations, Europe & Asia to join our team in London as part of our Operation function. Your Role : You will oversee the event & commercial operations team in its planning and operational delivery of the Money20/20 Europe and Asia shows. You will ensure that processes, tools, internal departments and suppliers are working as efficiently as possible to support the operations team in their objectives to run the shows successfully. You will have an integral role in future years planning of the Europe & Asia shows ensuring that the business goals are aligned with close venue, city and supplier relationships. The role will require travel to site visits, the Money20/20 Europe & Asia shows and potentially other shows. Key Responsibilities Effectively understand and communicate the operational strategy for the Money20/20 Europe & Asia shows to the operations team Work closely with the Global Operations Director to ensure the shows are aligned to the strategic goals for the Money20/20 brand Partner with the SVP's, Money20/20 Europe & Asia to translate the business vision into the operational delivery of the show Manage future years planning with the leadership team Working with SVP's to manage integration with the show cities, supplier resourcing and rebook preparation (including but not limited to floor plan layout, inventory review and pricing) Work with the creative team and procurement to source reliable and innovative suppliers, locally where possible Manage the event & commercial operations team to ensure efficient and creative delivery of Money20/20 Europe & Asia Manage the commercial operations team in regard to the delivery of the trade show element of the shows Work closely with Head of Content Operations to ensure the leads for event & content operations are aligned and working together Work with peers from teams such as Marketing (especially spex Marketing), Sales & Creative on a standardised approach to ensure consistency, quality and alignment on processes with other Money2020 shows Work closely with Global Operations Director and Head of Operations, Europe & Asia to ensure consistency in approach where needed Ensure operational processes, such as sponsorship inventory management, health & safety standards, show cycle timelines, briefing documents, operations planning documents, and budget trackers, are in place for Money20/20 Europe & Asia Work with the product & salesforce teams to develop improvements for sponsor delivery and the sponsor journey with Money20/20 Europe & Asia Point of escalation between the Europe & Asia event and commercial operations team and internal departments such as, but not limited to, SVP of events, sales team, marketing, procurement, finance and design Point of escalation for suppliers and event & commercial operations team for Money20/20 USA for onsite execution and vendor management Your Experience Proven large-scale international event & trade show experience, essential Proven experience with both traditional 'event' operations & commercial operations, essential Proven large-scale event experience in Bangkok and at the RAI, preferable Health & Safety training including IOSH qualification, preferable Strong planning, prioritisation and implementation skills Ability to think creatively and strategically Negotiation and financial management skills Ability to work in a high-performing, fast paced environment Manages stakeholders and team with confidence and empathy Good communications skills and great customer service If you don't meet every single requirement, we'd still encourage you to apply. At Money20/20 , we are committed to creating a diverse, inclusive and authentic workplace, so if you are excited about this role we would still like you to apply. Who are we? Money20/20 is the world's leading premium content, sales and networking platform for the global money ecosystem. From in depth analytics to inspirational speakers, our world-class insight and networking opportunities help our customers stay ahead - powering strategies and switching mindsets. The future promises a faster, smoother, more connected money ecosystem. Money20/20 promises the clearest, sharpest vision of what's next. Money20/20 is an Ascential company. Ascential delivers specialist information, analytics and ecommerce optimisation platforms to the world's leading consumer brands and their ecosystems. We help our customers to make smart decisions that improve performance now, and in the future. With more than 3,300 employees across five continents, we combine local expertise with a global footprint for clients in over 120 countries. We are listed on the London Stock Exchange. Why choose us? At Ascential, diversity, equity and inclusion is core to us. We're a company built around our people - and we're committed to supporting each and every one of them to be the best they can be. We love having a diverse team of people who bring new ideas and different strengths and perspectives to Ascential. Our employee-led groups and networks, Ascential Pride, Black in Business, EmPower: Ascential Women's network, Shalom Ascential, Christian Ascential and Latinx, help us to create a place where communities and allies can connect and share experiences. We are proud to have been recognised as a best performer in the FTSE Women Leaders Review for six consecutive years, listed in the Bloomberg Gender Equality Index and ranked highly in both MSCI and Sustainalytics ESG indexes. We're committed to ensuring we have a positive impact on the environment and communities in which we operate and we support our people to be more environmentally friendly, including ensuring our pension plan defaults to sustainable options. We are committed to supporting charities with contributions, volunteer work and knowledge sharing. We have over a decade-long partnership with The Prince's Trust and sponsor initiatives to empower young women and support underserved communities Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people. We have a truly flexible working environment with a wide range of flexible, hybrid and agile-working arrangements. Conversations about flexible working have always been - and will continue to be - actively encouraged here. Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including: 25 days of holiday per year - with an option to buy/ sell upto 5 days Pension, Life Assurance and Income Protection Flexible benefits platform with options including Private Medical, Dental Insurance, Critical Illness and the Ascential Shares Scheme Employee assistance programme, season ticket loans and cycle to work scheme Volunteering opportunities and charitable giving options Great learning and development opportunities. We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you. If we inspire you, why not join and inspire us? Find out more on what our People say
Jan 24, 2024
Full time
We're looking for a Head of Show Operations, Europe & Asia to join our team in London as part of our Operation function. Your Role : You will oversee the event & commercial operations team in its planning and operational delivery of the Money20/20 Europe and Asia shows. You will ensure that processes, tools, internal departments and suppliers are working as efficiently as possible to support the operations team in their objectives to run the shows successfully. You will have an integral role in future years planning of the Europe & Asia shows ensuring that the business goals are aligned with close venue, city and supplier relationships. The role will require travel to site visits, the Money20/20 Europe & Asia shows and potentially other shows. Key Responsibilities Effectively understand and communicate the operational strategy for the Money20/20 Europe & Asia shows to the operations team Work closely with the Global Operations Director to ensure the shows are aligned to the strategic goals for the Money20/20 brand Partner with the SVP's, Money20/20 Europe & Asia to translate the business vision into the operational delivery of the show Manage future years planning with the leadership team Working with SVP's to manage integration with the show cities, supplier resourcing and rebook preparation (including but not limited to floor plan layout, inventory review and pricing) Work with the creative team and procurement to source reliable and innovative suppliers, locally where possible Manage the event & commercial operations team to ensure efficient and creative delivery of Money20/20 Europe & Asia Manage the commercial operations team in regard to the delivery of the trade show element of the shows Work closely with Head of Content Operations to ensure the leads for event & content operations are aligned and working together Work with peers from teams such as Marketing (especially spex Marketing), Sales & Creative on a standardised approach to ensure consistency, quality and alignment on processes with other Money2020 shows Work closely with Global Operations Director and Head of Operations, Europe & Asia to ensure consistency in approach where needed Ensure operational processes, such as sponsorship inventory management, health & safety standards, show cycle timelines, briefing documents, operations planning documents, and budget trackers, are in place for Money20/20 Europe & Asia Work with the product & salesforce teams to develop improvements for sponsor delivery and the sponsor journey with Money20/20 Europe & Asia Point of escalation between the Europe & Asia event and commercial operations team and internal departments such as, but not limited to, SVP of events, sales team, marketing, procurement, finance and design Point of escalation for suppliers and event & commercial operations team for Money20/20 USA for onsite execution and vendor management Your Experience Proven large-scale international event & trade show experience, essential Proven experience with both traditional 'event' operations & commercial operations, essential Proven large-scale event experience in Bangkok and at the RAI, preferable Health & Safety training including IOSH qualification, preferable Strong planning, prioritisation and implementation skills Ability to think creatively and strategically Negotiation and financial management skills Ability to work in a high-performing, fast paced environment Manages stakeholders and team with confidence and empathy Good communications skills and great customer service If you don't meet every single requirement, we'd still encourage you to apply. At Money20/20 , we are committed to creating a diverse, inclusive and authentic workplace, so if you are excited about this role we would still like you to apply. Who are we? Money20/20 is the world's leading premium content, sales and networking platform for the global money ecosystem. From in depth analytics to inspirational speakers, our world-class insight and networking opportunities help our customers stay ahead - powering strategies and switching mindsets. The future promises a faster, smoother, more connected money ecosystem. Money20/20 promises the clearest, sharpest vision of what's next. Money20/20 is an Ascential company. Ascential delivers specialist information, analytics and ecommerce optimisation platforms to the world's leading consumer brands and their ecosystems. We help our customers to make smart decisions that improve performance now, and in the future. With more than 3,300 employees across five continents, we combine local expertise with a global footprint for clients in over 120 countries. We are listed on the London Stock Exchange. Why choose us? At Ascential, diversity, equity and inclusion is core to us. We're a company built around our people - and we're committed to supporting each and every one of them to be the best they can be. We love having a diverse team of people who bring new ideas and different strengths and perspectives to Ascential. Our employee-led groups and networks, Ascential Pride, Black in Business, EmPower: Ascential Women's network, Shalom Ascential, Christian Ascential and Latinx, help us to create a place where communities and allies can connect and share experiences. We are proud to have been recognised as a best performer in the FTSE Women Leaders Review for six consecutive years, listed in the Bloomberg Gender Equality Index and ranked highly in both MSCI and Sustainalytics ESG indexes. We're committed to ensuring we have a positive impact on the environment and communities in which we operate and we support our people to be more environmentally friendly, including ensuring our pension plan defaults to sustainable options. We are committed to supporting charities with contributions, volunteer work and knowledge sharing. We have over a decade-long partnership with The Prince's Trust and sponsor initiatives to empower young women and support underserved communities Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people. We have a truly flexible working environment with a wide range of flexible, hybrid and agile-working arrangements. Conversations about flexible working have always been - and will continue to be - actively encouraged here. Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including: 25 days of holiday per year - with an option to buy/ sell upto 5 days Pension, Life Assurance and Income Protection Flexible benefits platform with options including Private Medical, Dental Insurance, Critical Illness and the Ascential Shares Scheme Employee assistance programme, season ticket loans and cycle to work scheme Volunteering opportunities and charitable giving options Great learning and development opportunities. We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you. If we inspire you, why not join and inspire us? Find out more on what our People say
LA International Computer Consultants Ltd
Stoke-on-trent, Staffordshire
Senior Bid Manager - Solutions Division LA International is a multi-award winning Recruitment and Project Solutions Consultancy, and a European market leader in the provision of Technology, Business and Project/Programme Management services. We have an exciting opportunity for a Senior Bid Manager to join our rapidly expanding Solutions Division. Applicants will be required to demonstrate strong bid leadership and management experience within the IT Services and/or Consulting sectors, where they have had autonomy for the production of high quality tender responses, preferably within a Public Sector context eg Central Government, Defence, Health, Policing and Law Enforcement etc. Role and Responsibilities The Senior Bid Manager will have full ownership of the end to end bidding process for our Solutions Division, working closely with our Sales Director, Client Solutions Director, existing Bid Team and other key stakeholders. They will lead on a wide range of capture opportunities varying in size from £2m to £100m, spanning Transformation Services, Programme Delivery, capability-led Managed Services and Multi-Disciplinary Teams. Areas of focus will include, but not be limited to, our core capabilities in IT Service Delivery, Software Engineering, Quality Assurance and Test, DevSecOps Data and Cyber Security. Key responsibilities will include: - Ownership of the end-to-end bid process for all Solution bids. - Opportunity identification and tracking, maintaining access to portals and frameworks. - Supporting internal opportunity qualification and external customer qualification. - Management and completion of prequalification documentation in conjunction with the relevant functions within the business. - Project management of the bid production process from tender receipt to submission, including planning all bid activity, developing the bid timeline, setting key milestones and deliverables, organising the required meetings and bid pace, producing innovative, compelling bid content and win themes, and ensuring each bid is submitted in a compliant and timely manner. - Use of recognised industry best-practice methods such as Shipley (APMP is preferred but not essential). - Production of compelling presentation material for customer presentations. - Production of professional graphics and illustrations using Visio or similar. - Building strong relationships and work closely with internal stakeholders, obtaining information, input and collateral as required. - Working with Technical Subject Matter Experts, translating technical information into quality bid content. - Helping to identify new Suppliers/Partners and develop strong relationships that support effective delivery. - Setting the standard for documentation (consistency, common vocabulary and standard of writing). - Obtaining meaningful feedback from customers and adopting a continuous improvement mindset where customer feedback and lessons learned are Embedded into the process. - Managing the Solutions Bid Library and document management process. - Supporting the implementation of successful contract wins from a compliance and governance perspective. - Providing regular management information and reporting on bid activity to executive stakeholders. Values & Behaviors - Ability to work autonomously or as part of a team/Matrix team. - Highly self-motivated, driven and with a sense of responsibility and ownership. - Exacting standards, with a strong desire to improve and innovate. - Able to prioritise workload and manage time effectively and drive the same behaviours in others - Ability to work under pressure and to strict deadlines - High degree of flexibility and a 'whatever it takes to get the job done' approach - Ability to uphold and support the Company's Values and Behaviors Benefits of Working for us We operate in a fast paced, highly motivating environment where hard work and success is encouraged and highly rewarded. Social value plays a significant role in our Company and our culture, ensuring that our focus is not only on the growth and success of our business, but also the environment, helping our local community and giving equal opportunities to all of our employees. Our customers include some of the most diverse, interesting and respected organisations in the industries in which we operate. We offer opportunities to travel throughout the UK and in some cases overseas. Financial Package/Incentives and Rewards - OTE £80k-£100k - Hybrid/Remote working - Industry-leading company car scheme (BMW, Mercedes, Audi, Jaguar, Tesla and Porsche) (inc. Hybrid or Electric) - Generous Holiday allowance that increases with tenure - Private Healthcare Scheme - Pension Scheme with contributions - Sales-based incentives including: o Annual High Achievers Trips (Ibiza, New York, Monaco, Rome, Capri, Barcelona, Venice, Reykjavik) o Sports Car Weekends o Luxury Hampers o Red Letter Days - Quarterly Corporate Social Events Professional Development for all staff - Industry-Leading, employee-led Professional Development and Training Programmes that are ISO-certified - Personal Pathways for each employee to guide their learning and development - Proven mentoring programme to align graduates with high achievers - Excellent career progression opportunities - 82% of our Senior Management team are progressed through from entry level positions To apply for the role, please send your CV to our internal Recruitment Team at (see below) LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Dec 14, 2022
Full time
Senior Bid Manager - Solutions Division LA International is a multi-award winning Recruitment and Project Solutions Consultancy, and a European market leader in the provision of Technology, Business and Project/Programme Management services. We have an exciting opportunity for a Senior Bid Manager to join our rapidly expanding Solutions Division. Applicants will be required to demonstrate strong bid leadership and management experience within the IT Services and/or Consulting sectors, where they have had autonomy for the production of high quality tender responses, preferably within a Public Sector context eg Central Government, Defence, Health, Policing and Law Enforcement etc. Role and Responsibilities The Senior Bid Manager will have full ownership of the end to end bidding process for our Solutions Division, working closely with our Sales Director, Client Solutions Director, existing Bid Team and other key stakeholders. They will lead on a wide range of capture opportunities varying in size from £2m to £100m, spanning Transformation Services, Programme Delivery, capability-led Managed Services and Multi-Disciplinary Teams. Areas of focus will include, but not be limited to, our core capabilities in IT Service Delivery, Software Engineering, Quality Assurance and Test, DevSecOps Data and Cyber Security. Key responsibilities will include: - Ownership of the end-to-end bid process for all Solution bids. - Opportunity identification and tracking, maintaining access to portals and frameworks. - Supporting internal opportunity qualification and external customer qualification. - Management and completion of prequalification documentation in conjunction with the relevant functions within the business. - Project management of the bid production process from tender receipt to submission, including planning all bid activity, developing the bid timeline, setting key milestones and deliverables, organising the required meetings and bid pace, producing innovative, compelling bid content and win themes, and ensuring each bid is submitted in a compliant and timely manner. - Use of recognised industry best-practice methods such as Shipley (APMP is preferred but not essential). - Production of compelling presentation material for customer presentations. - Production of professional graphics and illustrations using Visio or similar. - Building strong relationships and work closely with internal stakeholders, obtaining information, input and collateral as required. - Working with Technical Subject Matter Experts, translating technical information into quality bid content. - Helping to identify new Suppliers/Partners and develop strong relationships that support effective delivery. - Setting the standard for documentation (consistency, common vocabulary and standard of writing). - Obtaining meaningful feedback from customers and adopting a continuous improvement mindset where customer feedback and lessons learned are Embedded into the process. - Managing the Solutions Bid Library and document management process. - Supporting the implementation of successful contract wins from a compliance and governance perspective. - Providing regular management information and reporting on bid activity to executive stakeholders. Values & Behaviors - Ability to work autonomously or as part of a team/Matrix team. - Highly self-motivated, driven and with a sense of responsibility and ownership. - Exacting standards, with a strong desire to improve and innovate. - Able to prioritise workload and manage time effectively and drive the same behaviours in others - Ability to work under pressure and to strict deadlines - High degree of flexibility and a 'whatever it takes to get the job done' approach - Ability to uphold and support the Company's Values and Behaviors Benefits of Working for us We operate in a fast paced, highly motivating environment where hard work and success is encouraged and highly rewarded. Social value plays a significant role in our Company and our culture, ensuring that our focus is not only on the growth and success of our business, but also the environment, helping our local community and giving equal opportunities to all of our employees. Our customers include some of the most diverse, interesting and respected organisations in the industries in which we operate. We offer opportunities to travel throughout the UK and in some cases overseas. Financial Package/Incentives and Rewards - OTE £80k-£100k - Hybrid/Remote working - Industry-leading company car scheme (BMW, Mercedes, Audi, Jaguar, Tesla and Porsche) (inc. Hybrid or Electric) - Generous Holiday allowance that increases with tenure - Private Healthcare Scheme - Pension Scheme with contributions - Sales-based incentives including: o Annual High Achievers Trips (Ibiza, New York, Monaco, Rome, Capri, Barcelona, Venice, Reykjavik) o Sports Car Weekends o Luxury Hampers o Red Letter Days - Quarterly Corporate Social Events Professional Development for all staff - Industry-Leading, employee-led Professional Development and Training Programmes that are ISO-certified - Personal Pathways for each employee to guide their learning and development - Proven mentoring programme to align graduates with high achievers - Excellent career progression opportunities - 82% of our Senior Management team are progressed through from entry level positions To apply for the role, please send your CV to our internal Recruitment Team at (see below) LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Company Description Inmarsat has been at the forefront of global mobile satellite communications for over forty years, and is the market leading provider of voice and high-speed data communications for users on land, at sea and in the air through its constellation of 14 geostationary satellites. Inmarsat is a privately owned company with a profitable track record and significant growth aspirations. This is represented by more than 55 nationalities in the workforce, reflecting the global and dynamic nature of the business. With an investment of over $3 billion in its latest network infrastructure, Inmarsat is at the forefront of global mobile communications innovation. Commercial and Product Management Inmarsat s Commercial & Product Management (CPM) group is accountable for ensuring the voice of the customer is heard and used in all aspects of defining our offer. Coupling customer insight with market intelligence, this informs our product strategy, our channel strategy and our commercial offer. In addition, it helps us support the business to win, grow and retain customers as well as allowing us to be clearer on how we will partner with other players who can create value, and why partnering and working with Inmarsat is valuable to them. CPM also focuses on how to develop, deliver and maintain the right products and services to be competitive, ensuring our costs to serve are optimised and reducing complexity. Job Description Primary role purpose: Reporting to the Senior Director, Programme and Project Delivery, Commercial and Product Management the Programme Manager is an important and strategic role that covers three main areas: programme delivery, portfolio oversight and team management. In this role, you will work on a wide range of projects and be assigned your own complex, multi-disciplinary programme. You will work with stakeholders to plan outcomes, requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. You and your team will span offices and time zones so you will need to be able to coordinate accordingly and keep everyone up to date on progress and deadlines. In addition to your Programme Manager role you can expect to be involved in the Programme and Project Delivery Management team, taking oversight for a related section of the portfolio, and working with stakeholders to understand trade-offs, ensure quality of delivery, and track that projects are delivering against their outcomes. Finally, your role will involve the management of Project Management team members who are delivering projects within your portfolio. Giving them support, direction and coaching to ensure world class project delivery. Key Responsibilities: Lead the planning and execution of assigned programme and/or projects Ensure programme and/or projects deliver business case outcomes Manage project resource allocations (including requests for additional Project Management support) in line with the Offer Roadmap, small change and development pipeline Ensure programme and/or projects are delivered within scope, schedule, and budget through collaborating with a cross functional matrix of teams Ensure mechanisms are in place for the definition and tracking of all programme activities Hold members of the cross functional team to account for their deliverables and own the resolution of project deliverables which are off track including management against agreed recovery / mitigation plans Communicate programme and/or project objectives, status, risk, and mitigation plans Understand, articulate, and manage portfolio level risks, issues, and dependencies Implement CPM Programme Management Office s practices and processes Define and manage resource requirements and schedule assignment of resources Take an active role in Portfolio reporting Ensure team are supported in the delivery of assigned projects Manage and encourage new ideas from colleagues to foster improvements through innovation Qualifications Essential Knowledge and Skills: Experience within the telecommunications industry Project Management Professional with knowledge of project methods (e.g., PRINCE2, PMP, MSP, Six Sigma) and Agile delivery methodologies (e.g., Scrum SAFe, DSDM) Expert with project management tools, including Jira, MS Project, Microsoft teams Experience with the product development lifecycle Strong project delivery skills including accurate project planning, delivering to milestone dates, managing resources effectively, and communicating status effectively Advanced problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot and diagnose complex project issues; translating findings into alternatives and solutions; and identifying risks and impacts and schedule adjustments to facilitate leaders decision-making Ability to bridge the gap between technical and non-technical stakeholders Ability to work globally with and influence stakeholders in a complex organisation Strong skills in setting, communicating, implementing, and achieving business objectives and goals through the direct management of others Strong delegation skills involving prioritising and reprioritising projects and oversight of projects of various size and complexity. Ability to inspire and sustain engagement through shared purpose and vision. Create and maintain an environment that energises people to achieve high levels of performance and encourages people to learn from experiences Additional Information You must be eligible to work in this location advertised. Inmarsat Values: Our values define Inmarsat s culture and represent what we believe in. Inmarsat employees aspire to certain behaviours which support our corporate values, they create a stronger working environment and lie at the heart of our continued success as an organisation. Accountability - taking ownership, getting results and keeping our promises Respect - collaborating, embracing diversity and valuing differences Excellence - creating bold solutions for our customers and putting quality at the heart of everything we do
Sep 20, 2022
Full time
Company Description Inmarsat has been at the forefront of global mobile satellite communications for over forty years, and is the market leading provider of voice and high-speed data communications for users on land, at sea and in the air through its constellation of 14 geostationary satellites. Inmarsat is a privately owned company with a profitable track record and significant growth aspirations. This is represented by more than 55 nationalities in the workforce, reflecting the global and dynamic nature of the business. With an investment of over $3 billion in its latest network infrastructure, Inmarsat is at the forefront of global mobile communications innovation. Commercial and Product Management Inmarsat s Commercial & Product Management (CPM) group is accountable for ensuring the voice of the customer is heard and used in all aspects of defining our offer. Coupling customer insight with market intelligence, this informs our product strategy, our channel strategy and our commercial offer. In addition, it helps us support the business to win, grow and retain customers as well as allowing us to be clearer on how we will partner with other players who can create value, and why partnering and working with Inmarsat is valuable to them. CPM also focuses on how to develop, deliver and maintain the right products and services to be competitive, ensuring our costs to serve are optimised and reducing complexity. Job Description Primary role purpose: Reporting to the Senior Director, Programme and Project Delivery, Commercial and Product Management the Programme Manager is an important and strategic role that covers three main areas: programme delivery, portfolio oversight and team management. In this role, you will work on a wide range of projects and be assigned your own complex, multi-disciplinary programme. You will work with stakeholders to plan outcomes, requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. You and your team will span offices and time zones so you will need to be able to coordinate accordingly and keep everyone up to date on progress and deadlines. In addition to your Programme Manager role you can expect to be involved in the Programme and Project Delivery Management team, taking oversight for a related section of the portfolio, and working with stakeholders to understand trade-offs, ensure quality of delivery, and track that projects are delivering against their outcomes. Finally, your role will involve the management of Project Management team members who are delivering projects within your portfolio. Giving them support, direction and coaching to ensure world class project delivery. Key Responsibilities: Lead the planning and execution of assigned programme and/or projects Ensure programme and/or projects deliver business case outcomes Manage project resource allocations (including requests for additional Project Management support) in line with the Offer Roadmap, small change and development pipeline Ensure programme and/or projects are delivered within scope, schedule, and budget through collaborating with a cross functional matrix of teams Ensure mechanisms are in place for the definition and tracking of all programme activities Hold members of the cross functional team to account for their deliverables and own the resolution of project deliverables which are off track including management against agreed recovery / mitigation plans Communicate programme and/or project objectives, status, risk, and mitigation plans Understand, articulate, and manage portfolio level risks, issues, and dependencies Implement CPM Programme Management Office s practices and processes Define and manage resource requirements and schedule assignment of resources Take an active role in Portfolio reporting Ensure team are supported in the delivery of assigned projects Manage and encourage new ideas from colleagues to foster improvements through innovation Qualifications Essential Knowledge and Skills: Experience within the telecommunications industry Project Management Professional with knowledge of project methods (e.g., PRINCE2, PMP, MSP, Six Sigma) and Agile delivery methodologies (e.g., Scrum SAFe, DSDM) Expert with project management tools, including Jira, MS Project, Microsoft teams Experience with the product development lifecycle Strong project delivery skills including accurate project planning, delivering to milestone dates, managing resources effectively, and communicating status effectively Advanced problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot and diagnose complex project issues; translating findings into alternatives and solutions; and identifying risks and impacts and schedule adjustments to facilitate leaders decision-making Ability to bridge the gap between technical and non-technical stakeholders Ability to work globally with and influence stakeholders in a complex organisation Strong skills in setting, communicating, implementing, and achieving business objectives and goals through the direct management of others Strong delegation skills involving prioritising and reprioritising projects and oversight of projects of various size and complexity. Ability to inspire and sustain engagement through shared purpose and vision. Create and maintain an environment that energises people to achieve high levels of performance and encourages people to learn from experiences Additional Information You must be eligible to work in this location advertised. Inmarsat Values: Our values define Inmarsat s culture and represent what we believe in. Inmarsat employees aspire to certain behaviours which support our corporate values, they create a stronger working environment and lie at the heart of our continued success as an organisation. Accountability - taking ownership, getting results and keeping our promises Respect - collaborating, embracing diversity and valuing differences Excellence - creating bold solutions for our customers and putting quality at the heart of everything we do
Account Manager - Events 28,000 - 35,000 + Uncapped Bonus + Excellent Benefits With over 40 years of heritage, our clients industry leading brands provide a platform for innovation, dialogue, networking and global trade - bringing together exhibitors and visitors from around the world, physically and online, to buy, sell and make connections. Their global series of highly prestigious, industry leading fashion and retail events is comprised of four physical retail\/fashion shows, in four continents, and an extensive suite of online activities that spans the year and the globe. JOB PURPOSE The Exhibition Account Manager is responsible for securing rebooked and retained revenues across the event, digital and sponsorship solutions and leading the retention team on this industry leading fashion\/retail show. KEY RESPONSIBILITIES: Account Management Manage a large pool of customers and their participation at the show, whether as an exhibitor and\/or sponsor, through developing, planning and executing a robust sales plan. Manage the relationship with all of your customers by maintaining regular contact (via face to face meetings, phone calls, or emails), acting as their first point of contact, responding to their requests and queries directly, and keeping them informed of developments on the event. Keep up to date CRM records and provide pipeline reports to enable accurate revenue forecasting for your customers. Attend competitor events to better understand the sector and service your customers. Develop knowledge of your customers industry sectors to support relevant marketing communications and event initiatives that improve retention. Attend the event you support to re-book your customers for the next years event and collect feedback on the current years event with the aim of improving retention rate Grow revenue from your customers by upselling and cross-selling (e. g. increasing the area they purchase, selling sponsorship, cross-selling onto other events, etc.). Key Profile Requirements Previous experience (2 years +) in a similar sales role, ideally within exhibitions Consultative sales approach Experience of working to and exceeding a sales target Proven experience increasing customer spend year on year Proven experience in developing and selling innovative and client-focused solutions Commercially minded being able to implement initiatives identified Experience of regularly dealing with senior stakeholders up to and including the C-Suite Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
Dec 08, 2021
Full time
Account Manager - Events 28,000 - 35,000 + Uncapped Bonus + Excellent Benefits With over 40 years of heritage, our clients industry leading brands provide a platform for innovation, dialogue, networking and global trade - bringing together exhibitors and visitors from around the world, physically and online, to buy, sell and make connections. Their global series of highly prestigious, industry leading fashion and retail events is comprised of four physical retail\/fashion shows, in four continents, and an extensive suite of online activities that spans the year and the globe. JOB PURPOSE The Exhibition Account Manager is responsible for securing rebooked and retained revenues across the event, digital and sponsorship solutions and leading the retention team on this industry leading fashion\/retail show. KEY RESPONSIBILITIES: Account Management Manage a large pool of customers and their participation at the show, whether as an exhibitor and\/or sponsor, through developing, planning and executing a robust sales plan. Manage the relationship with all of your customers by maintaining regular contact (via face to face meetings, phone calls, or emails), acting as their first point of contact, responding to their requests and queries directly, and keeping them informed of developments on the event. Keep up to date CRM records and provide pipeline reports to enable accurate revenue forecasting for your customers. Attend competitor events to better understand the sector and service your customers. Develop knowledge of your customers industry sectors to support relevant marketing communications and event initiatives that improve retention. Attend the event you support to re-book your customers for the next years event and collect feedback on the current years event with the aim of improving retention rate Grow revenue from your customers by upselling and cross-selling (e. g. increasing the area they purchase, selling sponsorship, cross-selling onto other events, etc.). Key Profile Requirements Previous experience (2 years +) in a similar sales role, ideally within exhibitions Consultative sales approach Experience of working to and exceeding a sales target Proven experience increasing customer spend year on year Proven experience in developing and selling innovative and client-focused solutions Commercially minded being able to implement initiatives identified Experience of regularly dealing with senior stakeholders up to and including the C-Suite Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
