About Us URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands. With stores in more than 10 European countries and a strong e-commerce presence, we're driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do. Role Summary As the Office Manager, you will hold a crucial role in ensuring a productive, comfortable, and well-maintained workspace for all employees, fostering a positive and efficient work culture. You will be responsible for managing various areas, including office administration, reception, staff kitchens as well as overseeing hard and soft services in partnership with the URBN Shared Services team. This role requires excellent organizational skills, a proactive approach, and the ability to handle diverse responsibilities in a fast-paced environment. What You'll Be Doing Office Administration & Reception Management: Supervise the reception area to ensure a professional and welcoming environment for visitors and staff. Greet and assist visitors, answer incoming calls, and handle inquiries in a courteous and efficient manner. Oversee general office operations, including managing schedules, coordinating meetings, and maintaining office records and files. Ensuring office supplies and equipment are stocked and well maintained. Coordinate incoming and outgoing mail, packages, and deliveries. Ownership of the preparation of the new starter ID cards. Cleaning & Facilities Management: Supervise cleaning staff and ensure the office premises are maintained to a high standard of cleanliness and hygiene. Implementing cleaning schedules, safety protocols, and waste management procedures. Coordinate repairs and maintenance services, including HVAC systems, plumbing, electrical, and other facilities-related issues. General Administrative Support: Assist with HR-related tasks, including employee onboarding, record keeping, and leave management. Collaborate with relevant departments to support office event planning and coordination. Team Leadership & Development: Recruit, train, and supervise a team of reception and security staff. Provide guidance, performance feedback, and professional development opportunities to ensure a motivated and skilled workforce. Foster a positive work environment, promoting teamwork, open communication, and a customer-focused mindset. What You'll Need Proven experience as an office manager or in a similar administrative role, preferably with responsibilities for reception, facilities, and cleaning management. Excellent organizational and multitasking abilities, with a strong attention to detail. Outstanding interpersonal and communication skills, both written and verbal. Proficiency in office software and tools, including MS Office (Word, Excel, PowerPoint) and facility management software. Strong problem-solving skills and the ability to adapt to changing priorities and circumstances. Knowledge of health and safety regulations and best practices in facility management. A proactive and hands-on approach with a focus on delivering exceptional service to internal stakeholders. The Perks Work-life balance: Flexible start and finish times Bring your dog to work Wellbeing: Employees Assistance program to support with mental, physical and financial health Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships Private Medical Insurance Employee Discount: Up to 40% off at all URBN Brands Community: One paid day to either volunteer or fundraise for a charity of your choice Travel: Cycle to work scheme, season ticket loan Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Jul 16, 2025
Full time
About Us URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands. With stores in more than 10 European countries and a strong e-commerce presence, we're driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do. Role Summary As the Office Manager, you will hold a crucial role in ensuring a productive, comfortable, and well-maintained workspace for all employees, fostering a positive and efficient work culture. You will be responsible for managing various areas, including office administration, reception, staff kitchens as well as overseeing hard and soft services in partnership with the URBN Shared Services team. This role requires excellent organizational skills, a proactive approach, and the ability to handle diverse responsibilities in a fast-paced environment. What You'll Be Doing Office Administration & Reception Management: Supervise the reception area to ensure a professional and welcoming environment for visitors and staff. Greet and assist visitors, answer incoming calls, and handle inquiries in a courteous and efficient manner. Oversee general office operations, including managing schedules, coordinating meetings, and maintaining office records and files. Ensuring office supplies and equipment are stocked and well maintained. Coordinate incoming and outgoing mail, packages, and deliveries. Ownership of the preparation of the new starter ID cards. Cleaning & Facilities Management: Supervise cleaning staff and ensure the office premises are maintained to a high standard of cleanliness and hygiene. Implementing cleaning schedules, safety protocols, and waste management procedures. Coordinate repairs and maintenance services, including HVAC systems, plumbing, electrical, and other facilities-related issues. General Administrative Support: Assist with HR-related tasks, including employee onboarding, record keeping, and leave management. Collaborate with relevant departments to support office event planning and coordination. Team Leadership & Development: Recruit, train, and supervise a team of reception and security staff. Provide guidance, performance feedback, and professional development opportunities to ensure a motivated and skilled workforce. Foster a positive work environment, promoting teamwork, open communication, and a customer-focused mindset. What You'll Need Proven experience as an office manager or in a similar administrative role, preferably with responsibilities for reception, facilities, and cleaning management. Excellent organizational and multitasking abilities, with a strong attention to detail. Outstanding interpersonal and communication skills, both written and verbal. Proficiency in office software and tools, including MS Office (Word, Excel, PowerPoint) and facility management software. Strong problem-solving skills and the ability to adapt to changing priorities and circumstances. Knowledge of health and safety regulations and best practices in facility management. A proactive and hands-on approach with a focus on delivering exceptional service to internal stakeholders. The Perks Work-life balance: Flexible start and finish times Bring your dog to work Wellbeing: Employees Assistance program to support with mental, physical and financial health Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships Private Medical Insurance Employee Discount: Up to 40% off at all URBN Brands Community: One paid day to either volunteer or fundraise for a charity of your choice Travel: Cycle to work scheme, season ticket loan Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Leyland SDM specialises in paint, tools, plumbing, electrical, woodwork & DIY materials. We have 35 high street stores across London, supported by our central support team and distribution centre in Wembley. We are currently on an exciting journey and have some very ambitious growth plans. Let's paint the picture for you! Role Overview: The Business Support Administrator plays a key role in maintaining operational effectiveness at the Wembley Support Centre and Acton Support Office. They provide essential administrative support to the Leadership Team and Senior Management, serving as the main contact for both sites. Responsibilities include scheduling key meetings, organising events, ensuring health and safety compliance, and supporting with HR administration. They also oversee facilities activities and providing operational support, requiring adaptability and a proactive approach to meet the dynamic needs of the business. This role is part time - 30 hours a week. Key Responsibilities: Administrative Support: Deliver comprehensive administrative assistance to the CEO, Leadership Team, Wembley Support Centre, and Acton Support Office. Communication Management: Serve as the primary contact for correspondence, post, and queries related to the Wembley site and Acton Support Office Meeting and Event Coordination: Facilitate the scheduling of key meetings for the Leadership Team, including Leadership Meetings and One-to-One meetings, as well as support in running business events, such as quarterly managers' meetings. Compliance Administration: Support the administration and ongoing management of health, safety, and statutory compliance procedures. Internal Communications: Assist the Communications & Engagement Specialist with distributing information, newsletters, and other internal communications. Office Management: Ensure efficient operation of the two offices by managing facilities activities, including post management, stationery ordering, reception, cleaning, parking, and general building maintenance. HR Administrative Support: Deliver comprehensive administrative assistance to the HR team, contributing to key areas such as: Recruitment Learning and Development Colleague Engagement activities Policy and Process Reporting and Data Management Ad-Hoc Support: Provide assistance with various ad-hoc activities as needed. Skills and Experience Required: Essential: Communication Skills: Excellent verbal and written communication skills for effective interaction with colleagues and stakeholders. Administrative Skills: Proven experience providing administrative support, including managing correspondence, post, and queries. Office Management: Previous involvement in efficiently managing facilities activities, such as post management, stationery ordering, and coordination of general building maintenance. Meeting/Event Coordination: Previous experience in planning, organising, and managing events or meetings. IT Proficiency: Proficient Microsoft skills, particularly in Word, PowerPoint and Outlook. Education: GCSE Grade C or above in Maths and English. Desirable: Organisational Skills: Strong ability to manage multiple tasks and maintain an organised office environment. Attention to Detail: Keen attention to detail to ensure accuracy in compliance procedures and office management. Problem-Solving: Ability to identify issues and propose solutions to improve office efficiency and compliance. Adaptability: Ability to handle ad-hoc activities as they arise, showcasing a proactive approach. Compliance Support: Experience in supporting compliance procedures related to health, safety, or statutory requirements. How we will reward you Competitive salary and very generous bonus opportunity Pension scheme with enhanced employer contributions Enhanced Maternity/paternity leave Health cash plan claim money back on everyday healthcare needs and treatments (Dental, physio, prescriptions to name a few) Employee discounts across the Grafton group and other high street stores Training and management opportunities/ apprenticeships Company sick pay Share saving scheme into our parent company, the Grafton Group Early Pay - the ability to withdraw your salary in advance Paid day off for Volunteering Life assurance Cycle to work scheme Refer a friend scheme In addition, you will be working for a well-established, successful and growing company in the heart of the trade. If you are passionate about customer service and are looking to further your career in retail, we encourage you to apply for this exciting opportunity.
Jul 16, 2025
Full time
Leyland SDM specialises in paint, tools, plumbing, electrical, woodwork & DIY materials. We have 35 high street stores across London, supported by our central support team and distribution centre in Wembley. We are currently on an exciting journey and have some very ambitious growth plans. Let's paint the picture for you! Role Overview: The Business Support Administrator plays a key role in maintaining operational effectiveness at the Wembley Support Centre and Acton Support Office. They provide essential administrative support to the Leadership Team and Senior Management, serving as the main contact for both sites. Responsibilities include scheduling key meetings, organising events, ensuring health and safety compliance, and supporting with HR administration. They also oversee facilities activities and providing operational support, requiring adaptability and a proactive approach to meet the dynamic needs of the business. This role is part time - 30 hours a week. Key Responsibilities: Administrative Support: Deliver comprehensive administrative assistance to the CEO, Leadership Team, Wembley Support Centre, and Acton Support Office. Communication Management: Serve as the primary contact for correspondence, post, and queries related to the Wembley site and Acton Support Office Meeting and Event Coordination: Facilitate the scheduling of key meetings for the Leadership Team, including Leadership Meetings and One-to-One meetings, as well as support in running business events, such as quarterly managers' meetings. Compliance Administration: Support the administration and ongoing management of health, safety, and statutory compliance procedures. Internal Communications: Assist the Communications & Engagement Specialist with distributing information, newsletters, and other internal communications. Office Management: Ensure efficient operation of the two offices by managing facilities activities, including post management, stationery ordering, reception, cleaning, parking, and general building maintenance. HR Administrative Support: Deliver comprehensive administrative assistance to the HR team, contributing to key areas such as: Recruitment Learning and Development Colleague Engagement activities Policy and Process Reporting and Data Management Ad-Hoc Support: Provide assistance with various ad-hoc activities as needed. Skills and Experience Required: Essential: Communication Skills: Excellent verbal and written communication skills for effective interaction with colleagues and stakeholders. Administrative Skills: Proven experience providing administrative support, including managing correspondence, post, and queries. Office Management: Previous involvement in efficiently managing facilities activities, such as post management, stationery ordering, and coordination of general building maintenance. Meeting/Event Coordination: Previous experience in planning, organising, and managing events or meetings. IT Proficiency: Proficient Microsoft skills, particularly in Word, PowerPoint and Outlook. Education: GCSE Grade C or above in Maths and English. Desirable: Organisational Skills: Strong ability to manage multiple tasks and maintain an organised office environment. Attention to Detail: Keen attention to detail to ensure accuracy in compliance procedures and office management. Problem-Solving: Ability to identify issues and propose solutions to improve office efficiency and compliance. Adaptability: Ability to handle ad-hoc activities as they arise, showcasing a proactive approach. Compliance Support: Experience in supporting compliance procedures related to health, safety, or statutory requirements. How we will reward you Competitive salary and very generous bonus opportunity Pension scheme with enhanced employer contributions Enhanced Maternity/paternity leave Health cash plan claim money back on everyday healthcare needs and treatments (Dental, physio, prescriptions to name a few) Employee discounts across the Grafton group and other high street stores Training and management opportunities/ apprenticeships Company sick pay Share saving scheme into our parent company, the Grafton Group Early Pay - the ability to withdraw your salary in advance Paid day off for Volunteering Life assurance Cycle to work scheme Refer a friend scheme In addition, you will be working for a well-established, successful and growing company in the heart of the trade. If you are passionate about customer service and are looking to further your career in retail, we encourage you to apply for this exciting opportunity.
Leyland SDM specialises in paint, tools, plumbing, electrical, woodwork & DIY materials. We have 35 high street stores across London, supported by our central support team and distribution centre in Wembley. We are currently on an exciting journey and have some very ambitious growth plans. Let's paint the picture for you! Role Overview: The Business Support Administrator plays a key role in maintaining operational effectiveness at the Wembley Support Centre and Acton Support Office. They provide essential administrative support to the Leadership Team and Senior Management, serving as the main contact for both sites. Responsibilities include scheduling key meetings, organising events, ensuring health and safety compliance, and supporting with HR administration. They also oversee facilities activities and providing operational support, requiring adaptability and a proactive approach to meet the dynamic needs of the business. This role is part time - 30 hours a week. Key Responsibilities: Administrative Support: Deliver comprehensive administrative assistance to the CEO, Leadership Team, Wembley Support Centre, and Acton Support Office. Communication Management: Serve as the primary contact for correspondence, post, and queries related to the Wembley site and Acton Support Office Meeting and Event Coordination: Facilitate the scheduling of key meetings for the Leadership Team, including Leadership Meetings and One-to-One meetings, as well as support in running business events, such as quarterly managers' meetings. Compliance Administration: Support the administration and ongoing management of health, safety, and statutory compliance procedures. Internal Communications: Assist the Communications & Engagement Specialist with distributing information, newsletters, and other internal communications. Office Management: Ensure efficient operation of the two offices by managing facilities activities, including post management, stationery ordering, reception, cleaning, parking, and general building maintenance. HR Administrative Support: Deliver comprehensive administrative assistance to the HR team, contributing to key areas such as: Recruitment Learning and Development Colleague Engagement activities Policy and Process Reporting and Data Management Ad-Hoc Support: Provide assistance with various ad-hoc activities as needed. Skills and Experience Required: Essential: Communication Skills: Excellent verbal and written communication skills for effective interaction with colleagues and stakeholders. Administrative Skills: Proven experience providing administrative support, including managing correspondence, post, and queries. Office Management: Previous involvement in efficiently managing facilities activities, such as post management, stationery ordering, and coordination of general building maintenance. Meeting/Event Coordination: Previous experience in planning, organising, and managing events or meetings. IT Proficiency: Proficient Microsoft skills, particularly in Word, PowerPoint and Outlook. Education: GCSE Grade C or above in Maths and English. Desirable: Organisational Skills: Strong ability to manage multiple tasks and maintain an organised office environment. Attention to Detail: Keen attention to detail to ensure accuracy in compliance procedures and office management. Problem-Solving: Ability to identify issues and propose solutions to improve office efficiency and compliance. Adaptability: Ability to handle ad-hoc activities as they arise, showcasing a proactive approach. Compliance Support: Experience in supporting compliance procedures related to health, safety, or statutory requirements. How we will reward you Competitive salary and very generous bonus opportunity Pension scheme with enhanced employer contributions Enhanced Maternity/paternity leave Health cash plan claim money back on everyday healthcare needs and treatments (Dental, physio, prescriptions to name a few) Employee discounts across the Grafton group and other high street stores Training and management opportunities/ apprenticeships Company sick pay Share saving scheme into our parent company, the Grafton Group Early Pay - the ability to withdraw your salary in advance Paid day off for Volunteering Life assurance Cycle to work scheme Refer a friend scheme In addition, you will be working for a well-established, successful and growing company in the heart of the trade. If you are passionate about customer service and are looking to further your career in retail, we encourage you to apply for this exciting opportunity.
Jul 16, 2025
Full time
Leyland SDM specialises in paint, tools, plumbing, electrical, woodwork & DIY materials. We have 35 high street stores across London, supported by our central support team and distribution centre in Wembley. We are currently on an exciting journey and have some very ambitious growth plans. Let's paint the picture for you! Role Overview: The Business Support Administrator plays a key role in maintaining operational effectiveness at the Wembley Support Centre and Acton Support Office. They provide essential administrative support to the Leadership Team and Senior Management, serving as the main contact for both sites. Responsibilities include scheduling key meetings, organising events, ensuring health and safety compliance, and supporting with HR administration. They also oversee facilities activities and providing operational support, requiring adaptability and a proactive approach to meet the dynamic needs of the business. This role is part time - 30 hours a week. Key Responsibilities: Administrative Support: Deliver comprehensive administrative assistance to the CEO, Leadership Team, Wembley Support Centre, and Acton Support Office. Communication Management: Serve as the primary contact for correspondence, post, and queries related to the Wembley site and Acton Support Office Meeting and Event Coordination: Facilitate the scheduling of key meetings for the Leadership Team, including Leadership Meetings and One-to-One meetings, as well as support in running business events, such as quarterly managers' meetings. Compliance Administration: Support the administration and ongoing management of health, safety, and statutory compliance procedures. Internal Communications: Assist the Communications & Engagement Specialist with distributing information, newsletters, and other internal communications. Office Management: Ensure efficient operation of the two offices by managing facilities activities, including post management, stationery ordering, reception, cleaning, parking, and general building maintenance. HR Administrative Support: Deliver comprehensive administrative assistance to the HR team, contributing to key areas such as: Recruitment Learning and Development Colleague Engagement activities Policy and Process Reporting and Data Management Ad-Hoc Support: Provide assistance with various ad-hoc activities as needed. Skills and Experience Required: Essential: Communication Skills: Excellent verbal and written communication skills for effective interaction with colleagues and stakeholders. Administrative Skills: Proven experience providing administrative support, including managing correspondence, post, and queries. Office Management: Previous involvement in efficiently managing facilities activities, such as post management, stationery ordering, and coordination of general building maintenance. Meeting/Event Coordination: Previous experience in planning, organising, and managing events or meetings. IT Proficiency: Proficient Microsoft skills, particularly in Word, PowerPoint and Outlook. Education: GCSE Grade C or above in Maths and English. Desirable: Organisational Skills: Strong ability to manage multiple tasks and maintain an organised office environment. Attention to Detail: Keen attention to detail to ensure accuracy in compliance procedures and office management. Problem-Solving: Ability to identify issues and propose solutions to improve office efficiency and compliance. Adaptability: Ability to handle ad-hoc activities as they arise, showcasing a proactive approach. Compliance Support: Experience in supporting compliance procedures related to health, safety, or statutory requirements. How we will reward you Competitive salary and very generous bonus opportunity Pension scheme with enhanced employer contributions Enhanced Maternity/paternity leave Health cash plan claim money back on everyday healthcare needs and treatments (Dental, physio, prescriptions to name a few) Employee discounts across the Grafton group and other high street stores Training and management opportunities/ apprenticeships Company sick pay Share saving scheme into our parent company, the Grafton Group Early Pay - the ability to withdraw your salary in advance Paid day off for Volunteering Life assurance Cycle to work scheme Refer a friend scheme In addition, you will be working for a well-established, successful and growing company in the heart of the trade. If you are passionate about customer service and are looking to further your career in retail, we encourage you to apply for this exciting opportunity.
Sr. Program Manager : Cost to Serve, RBS : Cost to Serve About strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to to research and develop technology that improves the lives of shoppers and sellers around the world. About RBS The RBS group in an integral part of the Amazon online product lifecycle and buying operations. The team's goal is to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. Within RBS, the World Wide Defect Elimination team strives to reduce the problems identified with the products. The team's primary role is to identify root cause, eliminate the defect and implement solutions to fix the issue permanently, thereby improving customer experience. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. Our team is looking for a Program Manager to help enable Cost To serve for Amazon by implementing Key business initiatives. The primary objective is to reduce Cost To Serve for Amazon and enable "Free Cash Flow" by optimizing the Cost per shipped unit economics across the supply chain systems. Why You'll Love This Role • Impactful Leadership: You'll lead critical projects that directly influence Amazon's supply chain cost structure and operational performance, driving measurable results. • Strategic Influence: Collaborate across global teams, including finance, operations and technology, to shape strategies that improve operational efficiency and customer satisfaction. • Data-Driven Innovation: Leverage cutting-edge analytics, including cost and volume driver frameworks, to uncover insights and optimize supply chain performance. • Professional Growth: Join a supportive, fast-paced environment with access to mentorship, leadership development and opportunities to grow your career. Key Job Responsibilities • Define and Drive Business Goals: Lead strategic initiatives to reduce Cost to Serve (CtS) across key areas, including inventory defects, shipping costs and operational inefficiencies. Own the lifecycle of these initiatives, from problem definition to solution implementation, with limited leadership direction. • Data-Driven Decision-Making: Use advanced analytics tools to uncover inefficiencies, analyze cost and volume drivers, and develop actionable solutions. Drive detailed discussions based on data insights and align cross-functional teams on high-priority initiatives. • Financial Collaboration: Partner with finance teams to validate cost models, forecast savings and ensure alignment with Amazon's financial goals. Make trade-offs between short-term cost reductions and long-term strategic objectives to maximize financial impact. • Cross-Functional Leadership: Collaborate with cross-functional teams across finance, operations and supply chain to implement scalable solutions. Unblock teams to increase speed of delivery and ensure alignment on program goals. • Root Cause Analysis (RCA): Conduct deep dives into defects to identify systemic inefficiencies, leveraging frameworks like Upstream Defect Elimination (UDE). Influence technology decisions and external entity interactions to resolve complex, undefined problems effectively. • Stakeholder Engagement: Communicate effectively with senior leaders, presenting data-driven insights and recommendations to influence decision-making. Trusted to present decisions to leaders up to three tiers above level, driving alignment across diverse areas. • Scalable Solutions: Develop and implement scalable programs across geographies, incorporating regional nuances and best practices. Basic Qualifications • Bachelor's degree in Business, Finance, Operations, Supply Chain or a related field. • 5+ years of experience in program management, with a proven track record of delivering cross-functional initiatives. • Advanced data analytics skills, including proficiency in SQL and working with large datasets. • Financial acumen, with experience in cost modeling, volume driver analysis, and P&L metrics. • Demonstrated ability to influence senior stakeholders and communicate complex ideas effectively. Preferred Qualifications • Master's degree or MBA in Business, Finance, Operations, or a related field. • 3+ years of experience with Lean Six Sigma Black Belt or similar process improvement methodologies. • Proven success in leading global programs across diverse geographies. A Day in the Life As a Program Manager, you will own critical initiatives to reduce CtS. This includes: • Conducting deep dives into data to identify inefficiencies across supply chain systems, uncovering root causes and recommending actionable solutions. • Collaborating with technical and operational teams to develop scalable solutions that drive efficiency and optimize processes. • Partnering with finance to quantify cost reductions, forecast savings and align cost targets with broader business goals. This includes identifying new cost-saving strategies and refining financial KPIs to measure and track program success. • Engaging stakeholders across geographies and organizational levels, including global teams and VP-level leaders, to drive alignment and ensure program success. • Navigating ambiguity to structure undefined problems and create clarity, leveraging a strategic mindset to develop long-term solutions. • Owning data and tool management, improving analytics capabilities to deliver actionable insights and ensuring robust reporting for decision-making. • Presenting findings and strategies to senior leadership, driving alignment on key initiatives and making impactful contributions across multiple regions. Key job responsibilities Key job responsibilities Responsible for defining and driving business goals. . Forming and managing cross-functional project teams to drive key programs for our customers. Building a data oriented culture, adoption of technology solutions and process improvement projects to achieve business goals. . Solving Business problems using technology and liaise with the technology and operational teams in identifying use cases/requirements, implementing sustainable solutions and scaling them effectively to support Defect elimination. Managing stakeholder communication across multiple lines of business on various project milestones, process changes, escalations, etc. Takes up a business problems which are not well defined. Delivers independently with limited leadership direction. Generally works within a VP org. Influences large customer segments, technology decisions, external entity interaction, etc. Actively mentors and develops others. Owns a large program. Manages the lifecycle of complex initiatives. Unblocks teams & increases the speed of delivery. Makes trade-offs on short-term vs. long-term needs. Able to resolve difficult situations Drives detailed discussions and high-level alignment. Is clear and concise in verbal and written communication. Trusted to present decisions to leaders up to 3 tiers above level. Able to communicate across an increasing diversity of areas A day in the life You will own few defects to improve Cost To Serve for Amazon. Understand the systems and processes leading to those defects. You will interact with various Tech and program owners whose processes either lead to those defects or will help solve those defects. Each day, you will dive deep into Data to analyze opportunities, identify patterns and implement upstream solutions. You will use your expertise of undertaking process improvements using 'Lean Six Sigma' techniques to identify and implement process improvements. You will present data driven insights to leadership for decision making. About the team Cost to Serve (CTS) aims to identify and eliminate waste, negative experiences, and non-value activities across the end-to-end remit of supply chain and dependent workstreams that slow down resolution for our stakeholders. The primary objective is to reduce Cost To Serve for Amazon and enable "Free Cash Flow" by optimizing the Cost per shipped unit economics across the supply chain systems. Our program will support in establishing the end-to-end supply chain checkpoints on how the inventory moves inside Amazon to identify gaps, broken processes/policies to eliminate root causes of systemic difficulties rather than merely addressing symptoms, on behalf of our customers. This team will partner with internal/external stakeholders to establish the FCF/Cost to serve charter based on opportunity size and own specific unique initiatives that are beyond the existing team's program scope. BASIC QUALIFICATIONS - 5+ years of working cross functionally with tech and non-tech teams experience - 5+ years of program or project management experience - 5+ years of delivering cross functional projects experience - Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field . click apply for full job details
Jul 16, 2025
Full time
Sr. Program Manager : Cost to Serve, RBS : Cost to Serve About strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to to research and develop technology that improves the lives of shoppers and sellers around the world. About RBS The RBS group in an integral part of the Amazon online product lifecycle and buying operations. The team's goal is to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. Within RBS, the World Wide Defect Elimination team strives to reduce the problems identified with the products. The team's primary role is to identify root cause, eliminate the defect and implement solutions to fix the issue permanently, thereby improving customer experience. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. Our team is looking for a Program Manager to help enable Cost To serve for Amazon by implementing Key business initiatives. The primary objective is to reduce Cost To Serve for Amazon and enable "Free Cash Flow" by optimizing the Cost per shipped unit economics across the supply chain systems. Why You'll Love This Role • Impactful Leadership: You'll lead critical projects that directly influence Amazon's supply chain cost structure and operational performance, driving measurable results. • Strategic Influence: Collaborate across global teams, including finance, operations and technology, to shape strategies that improve operational efficiency and customer satisfaction. • Data-Driven Innovation: Leverage cutting-edge analytics, including cost and volume driver frameworks, to uncover insights and optimize supply chain performance. • Professional Growth: Join a supportive, fast-paced environment with access to mentorship, leadership development and opportunities to grow your career. Key Job Responsibilities • Define and Drive Business Goals: Lead strategic initiatives to reduce Cost to Serve (CtS) across key areas, including inventory defects, shipping costs and operational inefficiencies. Own the lifecycle of these initiatives, from problem definition to solution implementation, with limited leadership direction. • Data-Driven Decision-Making: Use advanced analytics tools to uncover inefficiencies, analyze cost and volume drivers, and develop actionable solutions. Drive detailed discussions based on data insights and align cross-functional teams on high-priority initiatives. • Financial Collaboration: Partner with finance teams to validate cost models, forecast savings and ensure alignment with Amazon's financial goals. Make trade-offs between short-term cost reductions and long-term strategic objectives to maximize financial impact. • Cross-Functional Leadership: Collaborate with cross-functional teams across finance, operations and supply chain to implement scalable solutions. Unblock teams to increase speed of delivery and ensure alignment on program goals. • Root Cause Analysis (RCA): Conduct deep dives into defects to identify systemic inefficiencies, leveraging frameworks like Upstream Defect Elimination (UDE). Influence technology decisions and external entity interactions to resolve complex, undefined problems effectively. • Stakeholder Engagement: Communicate effectively with senior leaders, presenting data-driven insights and recommendations to influence decision-making. Trusted to present decisions to leaders up to three tiers above level, driving alignment across diverse areas. • Scalable Solutions: Develop and implement scalable programs across geographies, incorporating regional nuances and best practices. Basic Qualifications • Bachelor's degree in Business, Finance, Operations, Supply Chain or a related field. • 5+ years of experience in program management, with a proven track record of delivering cross-functional initiatives. • Advanced data analytics skills, including proficiency in SQL and working with large datasets. • Financial acumen, with experience in cost modeling, volume driver analysis, and P&L metrics. • Demonstrated ability to influence senior stakeholders and communicate complex ideas effectively. Preferred Qualifications • Master's degree or MBA in Business, Finance, Operations, or a related field. • 3+ years of experience with Lean Six Sigma Black Belt or similar process improvement methodologies. • Proven success in leading global programs across diverse geographies. A Day in the Life As a Program Manager, you will own critical initiatives to reduce CtS. This includes: • Conducting deep dives into data to identify inefficiencies across supply chain systems, uncovering root causes and recommending actionable solutions. • Collaborating with technical and operational teams to develop scalable solutions that drive efficiency and optimize processes. • Partnering with finance to quantify cost reductions, forecast savings and align cost targets with broader business goals. This includes identifying new cost-saving strategies and refining financial KPIs to measure and track program success. • Engaging stakeholders across geographies and organizational levels, including global teams and VP-level leaders, to drive alignment and ensure program success. • Navigating ambiguity to structure undefined problems and create clarity, leveraging a strategic mindset to develop long-term solutions. • Owning data and tool management, improving analytics capabilities to deliver actionable insights and ensuring robust reporting for decision-making. • Presenting findings and strategies to senior leadership, driving alignment on key initiatives and making impactful contributions across multiple regions. Key job responsibilities Key job responsibilities Responsible for defining and driving business goals. . Forming and managing cross-functional project teams to drive key programs for our customers. Building a data oriented culture, adoption of technology solutions and process improvement projects to achieve business goals. . Solving Business problems using technology and liaise with the technology and operational teams in identifying use cases/requirements, implementing sustainable solutions and scaling them effectively to support Defect elimination. Managing stakeholder communication across multiple lines of business on various project milestones, process changes, escalations, etc. Takes up a business problems which are not well defined. Delivers independently with limited leadership direction. Generally works within a VP org. Influences large customer segments, technology decisions, external entity interaction, etc. Actively mentors and develops others. Owns a large program. Manages the lifecycle of complex initiatives. Unblocks teams & increases the speed of delivery. Makes trade-offs on short-term vs. long-term needs. Able to resolve difficult situations Drives detailed discussions and high-level alignment. Is clear and concise in verbal and written communication. Trusted to present decisions to leaders up to 3 tiers above level. Able to communicate across an increasing diversity of areas A day in the life You will own few defects to improve Cost To Serve for Amazon. Understand the systems and processes leading to those defects. You will interact with various Tech and program owners whose processes either lead to those defects or will help solve those defects. Each day, you will dive deep into Data to analyze opportunities, identify patterns and implement upstream solutions. You will use your expertise of undertaking process improvements using 'Lean Six Sigma' techniques to identify and implement process improvements. You will present data driven insights to leadership for decision making. About the team Cost to Serve (CTS) aims to identify and eliminate waste, negative experiences, and non-value activities across the end-to-end remit of supply chain and dependent workstreams that slow down resolution for our stakeholders. The primary objective is to reduce Cost To Serve for Amazon and enable "Free Cash Flow" by optimizing the Cost per shipped unit economics across the supply chain systems. Our program will support in establishing the end-to-end supply chain checkpoints on how the inventory moves inside Amazon to identify gaps, broken processes/policies to eliminate root causes of systemic difficulties rather than merely addressing symptoms, on behalf of our customers. This team will partner with internal/external stakeholders to establish the FCF/Cost to serve charter based on opportunity size and own specific unique initiatives that are beyond the existing team's program scope. BASIC QUALIFICATIONS - 5+ years of working cross functionally with tech and non-tech teams experience - 5+ years of program or project management experience - 5+ years of delivering cross functional projects experience - Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field . click apply for full job details
Vendor manager - Pets (Full-time/Part-time), Pets Job ID: Amazon EU SARL (Germany Branch) Work hard. Have fun. Make history. At Amazon we expect no more and no less from you. Ever since Amazon opened its virtual doors, it has been the aim to become the most customer-centric company in the world. How is this achieved? By having people like you who make sure that customers find everything that they are looking for online - at great prices and convenience. Both Amazon and sellers who list their products on the site already offer millions of new and used items in a wide range of categories. And this is just the beginning. Come and experience a company that reinvents itself every day. Immerse yourself in an environment that is fast-paced, expanding and is continuously inventing new efficiencies and offering great opportunity for our customers and for you! Amazon DE would like to offer equal opportunities for all its employees. Therefore, this position is available in full-time and part-time for our internal candidates only. Please let the hiring manager or the recruiter know about your preference when starting the interview process. Key job responsibilities Your professional challenge: You are an expert vendor relationship manager, a product specialist, a product selection developer, and an advertiser all in one. As an innovator within the company, you will influence the design of your category, as well as develop new product groups and improve customer selection. You identify all products that you consider to be sellable, taking into account customer requests and tastes, along with finding interesting vendors. The performance of your product category determines your success. You have more responsibilities - both customer experience related and operational - and you have the opportunity to manage an extensive number of vendors and products. You are responsible for recognizing new trends, for analyzing both business competition and sales, for carrying out stock management in cooperation with Supply Chain and for finding the best vendors. You also facilitate discussions of general conditions, procuring top products and making sure that they are advertised prominently on Amazon in cooperation with Marketing. Every new technical innovation, tool and process and the input and drive you have to improve them, will make your work even more exciting. It will mean making the lives of buyers and vendors throughout the world both easier and better. BASIC QUALIFICATIONS BA, BSc or BTech Experience working for a global retail ecommerce company Strong analytical skills with proven experience of Excel including Macros, Pivot Tables, V-Lookups Demonstrated skill with numbers, analyses and reports Ability to absorb and use data to drive fast and accurate decisions for the customer Negotiation experience Strong communication skills Excellent English skills Ability to demonstrate Amazon Leadership Principles through previous experience PREFERRED QUALIFICATIONS Industry sector-specific knowledge is not a prerequisite, though a passion for online retailing and the enthusiasm to quickly build up your knowledge of a new area are both essential! An entrepreneurial way of thinking and a strong hands-on, results driven mentality A great deal of personal initiative, creativity, decisiveness and team spirit Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may be interested in: Posted: May 7, 2025 (Updated 28 days ago) Posted: September 30, 2024 (Updated 9 months ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 16, 2025
Full time
Vendor manager - Pets (Full-time/Part-time), Pets Job ID: Amazon EU SARL (Germany Branch) Work hard. Have fun. Make history. At Amazon we expect no more and no less from you. Ever since Amazon opened its virtual doors, it has been the aim to become the most customer-centric company in the world. How is this achieved? By having people like you who make sure that customers find everything that they are looking for online - at great prices and convenience. Both Amazon and sellers who list their products on the site already offer millions of new and used items in a wide range of categories. And this is just the beginning. Come and experience a company that reinvents itself every day. Immerse yourself in an environment that is fast-paced, expanding and is continuously inventing new efficiencies and offering great opportunity for our customers and for you! Amazon DE would like to offer equal opportunities for all its employees. Therefore, this position is available in full-time and part-time for our internal candidates only. Please let the hiring manager or the recruiter know about your preference when starting the interview process. Key job responsibilities Your professional challenge: You are an expert vendor relationship manager, a product specialist, a product selection developer, and an advertiser all in one. As an innovator within the company, you will influence the design of your category, as well as develop new product groups and improve customer selection. You identify all products that you consider to be sellable, taking into account customer requests and tastes, along with finding interesting vendors. The performance of your product category determines your success. You have more responsibilities - both customer experience related and operational - and you have the opportunity to manage an extensive number of vendors and products. You are responsible for recognizing new trends, for analyzing both business competition and sales, for carrying out stock management in cooperation with Supply Chain and for finding the best vendors. You also facilitate discussions of general conditions, procuring top products and making sure that they are advertised prominently on Amazon in cooperation with Marketing. Every new technical innovation, tool and process and the input and drive you have to improve them, will make your work even more exciting. It will mean making the lives of buyers and vendors throughout the world both easier and better. BASIC QUALIFICATIONS BA, BSc or BTech Experience working for a global retail ecommerce company Strong analytical skills with proven experience of Excel including Macros, Pivot Tables, V-Lookups Demonstrated skill with numbers, analyses and reports Ability to absorb and use data to drive fast and accurate decisions for the customer Negotiation experience Strong communication skills Excellent English skills Ability to demonstrate Amazon Leadership Principles through previous experience PREFERRED QUALIFICATIONS Industry sector-specific knowledge is not a prerequisite, though a passion for online retailing and the enthusiasm to quickly build up your knowledge of a new area are both essential! An entrepreneurial way of thinking and a strong hands-on, results driven mentality A great deal of personal initiative, creativity, decisiveness and team spirit Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may be interested in: Posted: May 7, 2025 (Updated 28 days ago) Posted: September 30, 2024 (Updated 9 months ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Head of Wholesale MGA, Aon Underwriting Managers (AUM) We are looking for an expert business leader for an established MGA with significant growth potential. The Wholesale MGA business remit is to design and complete a strategy to provide product and distribution solutions for Aon's clients using Aon's wholesale distribution channels, principally through London's Global Broking Centre. The successful candidate will be someone with a growth mindset, experience in crafting and delivering sustainably profitable portfolios to carrier and capital partners and has a strong digital ambition for the market place. As a member of the AUM Exec team the role includes responsibilities in support of the wider AUM business in delivering market winning client value and a great colleague experience. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. About AUM AUM is a well-established, vibrant and successful in-house MGA business with a focus on underwriting a broad range of fully delegated, tracker and follow-form facilities for Aon commercial clients worldwide. AUM's primary distribution channels are Aon's wholesale and global retail broking networks with options to use third party networks and white-label branding where appropriate to do so. Operating within the UK regulated environment, AUM partners with Lloyd's and Company Market capital providers with the aim of underwriting sustainably profitable portfolios for carrier partners whilst delivering best in class solutions for clients and brokers. What the day will look like As a member of the AUM Executive Leadership team there are responsibilities across the business to ensure the best outcomes for our stakeholders. Carrier management, broker engagement, product design, business case review, supporting colleague development; this is a senior management role with broad influence. The commercial focus of the role is as the leader for Wholesale MGA business which benefits from some established products already and with phenomenal growth potential to respond to client requirements and technological change. Key stakeholders will be Aon's Global Broking Centre leaders, Lloyds and Company markets in London and an understanding of how the US and EMEA market operates. The role will be supported by a leadership team, and underwriting, claims, exposure management and actuarial capabilities. An important part of the role will be to help set and drive forward our digital underwriting capability to include the use of current and emerging technologies. Aon Client Leadership Helps set the growth strategy Manage the business and monitor existing portfolio performance, identify emerging risks, and recommend necessary adjustments. Collaborates with Global Broking Centre and Global Commercial Risk leaders to develop existing delegated facilities and new facilities A key partner in driving through our digital and algorithmic underwriting ambition Collaborates with internal teams and third-party partners (e.g.,carriers) to ensure the best product solutions People Leadership Role model's teamwork, collaboration, integrity and respect to deliver the best of our firm to our clients. An inclusive and experienced commercial leader with an emphasis on providing an outstanding colleague experience Retain, develop, and attract versatile individuals in line with business plans, Develops and supports team members in the achievement of their objectives through coaching and mentoring Fosters an environment in which all employees are valued and heard. Governance and Compliance Leads by example by ensuring own activity aligns with regulatory requirements and business procedures Be responsible for the underwriting process for the business and that they are effectively conducted in line with carrier partner expectations, relevant legal and regulatory requirements and Aon policies, values and behaviours Encourages colleagues to be actively involved in addressing governance and compliance development areas Skills and experience that will lead to success Market experience, in short or long tail business, with underwriting experience preferred Multi line portfolio management experience In-depth knowledge of Lloyd's market dynamics, regulatory environment, and industry trends. Experience in exposure management and aggregate controls Experience in the operation of delegated authorities A change agent with a desire to modernise Strong social and communications skills to lead a complex stakeholder network Builds and leads inclusive and diverse teams Motivates and inspires others, creating an environment for continuous learning and connection Strong governance and regulatory skill How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Jul 16, 2025
Full time
Head of Wholesale MGA, Aon Underwriting Managers (AUM) We are looking for an expert business leader for an established MGA with significant growth potential. The Wholesale MGA business remit is to design and complete a strategy to provide product and distribution solutions for Aon's clients using Aon's wholesale distribution channels, principally through London's Global Broking Centre. The successful candidate will be someone with a growth mindset, experience in crafting and delivering sustainably profitable portfolios to carrier and capital partners and has a strong digital ambition for the market place. As a member of the AUM Exec team the role includes responsibilities in support of the wider AUM business in delivering market winning client value and a great colleague experience. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. About AUM AUM is a well-established, vibrant and successful in-house MGA business with a focus on underwriting a broad range of fully delegated, tracker and follow-form facilities for Aon commercial clients worldwide. AUM's primary distribution channels are Aon's wholesale and global retail broking networks with options to use third party networks and white-label branding where appropriate to do so. Operating within the UK regulated environment, AUM partners with Lloyd's and Company Market capital providers with the aim of underwriting sustainably profitable portfolios for carrier partners whilst delivering best in class solutions for clients and brokers. What the day will look like As a member of the AUM Executive Leadership team there are responsibilities across the business to ensure the best outcomes for our stakeholders. Carrier management, broker engagement, product design, business case review, supporting colleague development; this is a senior management role with broad influence. The commercial focus of the role is as the leader for Wholesale MGA business which benefits from some established products already and with phenomenal growth potential to respond to client requirements and technological change. Key stakeholders will be Aon's Global Broking Centre leaders, Lloyds and Company markets in London and an understanding of how the US and EMEA market operates. The role will be supported by a leadership team, and underwriting, claims, exposure management and actuarial capabilities. An important part of the role will be to help set and drive forward our digital underwriting capability to include the use of current and emerging technologies. Aon Client Leadership Helps set the growth strategy Manage the business and monitor existing portfolio performance, identify emerging risks, and recommend necessary adjustments. Collaborates with Global Broking Centre and Global Commercial Risk leaders to develop existing delegated facilities and new facilities A key partner in driving through our digital and algorithmic underwriting ambition Collaborates with internal teams and third-party partners (e.g.,carriers) to ensure the best product solutions People Leadership Role model's teamwork, collaboration, integrity and respect to deliver the best of our firm to our clients. An inclusive and experienced commercial leader with an emphasis on providing an outstanding colleague experience Retain, develop, and attract versatile individuals in line with business plans, Develops and supports team members in the achievement of their objectives through coaching and mentoring Fosters an environment in which all employees are valued and heard. Governance and Compliance Leads by example by ensuring own activity aligns with regulatory requirements and business procedures Be responsible for the underwriting process for the business and that they are effectively conducted in line with carrier partner expectations, relevant legal and regulatory requirements and Aon policies, values and behaviours Encourages colleagues to be actively involved in addressing governance and compliance development areas Skills and experience that will lead to success Market experience, in short or long tail business, with underwriting experience preferred Multi line portfolio management experience In-depth knowledge of Lloyd's market dynamics, regulatory environment, and industry trends. Experience in exposure management and aggregate controls Experience in the operation of delegated authorities A change agent with a desire to modernise Strong social and communications skills to lead a complex stakeholder network Builds and leads inclusive and diverse teams Motivates and inspires others, creating an environment for continuous learning and connection Strong governance and regulatory skill How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Company Description "If you can dream it, you can do it"- Walt DisneyPublicis Imagine is a bespoke team dedicated to Disney with one purpose in mind - to be Disney's most valuable partner in creating the next era of entertainment. This newly built organisation will sit under the umbrella of Publicis Media, tapping into all areas of Publicis Groupe capability, including our newest acquisition, Epsilon. We will be dedicated to Disney's four lines of business below and are committed to delivering excellence, innovation and creativity in everything we do: Disney+ Studios Media networks Disneyland Parks and Walt Disney World The Publicis Imagine team has been designed to be simple, agile and connected, with access to the latest innovations in media to accelerate Disney's growth around the world, Data is at the core of Publicis Imagine's offering. Our data ecosystem, supercharged by Epsilon, will be the end-to-end platform focused on driving growth. We do this by uncovering data-driven insights that inform marketing, creative messaging and media decisions. We will look to connect all aspects of Disney's business to unlock growth with each of their consumers from any line of business. Publicis Imagine will be active across the globe, with the hub for EMEA based here at White City in London. We are Disney fanatics and have created a unique UK and EMEA hybrid team to deliver not only excellence in market, but also be the guiding light for the region when it comes to planning. We have brought together talent from all areas of our business, client leadership, strategy, planning, data science, content, insights and execution in agile squads that will deliver for Disney's business. We are excited to be building something brand new here at Publicis the best and brightest and want to come on this journey with us.We also too believe that if you can dream it, you can do it. We are Publicis Imagine. Dreaming. Doing. Our Commitment Publicis Imagine is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. Job Description Publicis Imagine is our "Power of One" solution for Disney, a custom-built team created with one purpose in mind - to be Disney's most valuable partner in creating the next era of entertainment. Like Disney, we are organised under two pillars: Disney Entertainment (Disney+, Studios, Networks) and Disney Experiences (Parks and Cruises, Consumer Products and Games). Our London-based EMEA & UK team comprises c. 100 people, who are dedicated to Disney's business, and supported by local teams in 27 markets across the EMEA region, who are a true extension of our team. THE ROLE Publicis Media is actively seeking a UK Planning Manager to work on the Disney+ UK business - one of Publicis Groupe's largest and most exciting assignments. In this role, you will be working alongside a team of planning experts, supporting them in the objective of executing the most distinctive, impactful, and efficient paid media campaigns for one of the globe's most iconic entertainment brands. Focusing on Brand, Platform, and Original Content campaigns, you will help Disney+ unlock maximum subscriber growth amongst an ever-expanding streaming universe. Disney+ has a constant flow of premium content for all, and the world's strongest back catalogue. It's our job to ensure both subscribers and non-subscribers know about it, get excited about it, and feel the need to subscribe or renew their subscriptions immediately! Responsibilities Develop effective, efficient and exciting cross channel media strategies, rooted in unquestionable rationale. Ownership of silver, gold and brand (medium to large) campaigns and support on relevant campaigns from Brief to PCA, with the support of an account executive, senior executive and associate director. Lead on developing PPT recommendation responses, excel media plans, weekly performance reports and post campaign reports for each release, ensuring quality at every step. Work collaboratively with the marketing team at Disney+ to take them on a journey through plan creation, looking to establish yourself in the eyes of the clients as a media expert. Support and lead within the team on implementation of planning process improvements. Presenting to clients regularly in a confident, clear and concise manner. Forging strong working relationships with the investment team, media vendors and clients alike. Ensuring accurate & timely campaign activation. Maintaining financial accuracy and tracking on Studios, with the support of a planning exec. Supporting the development of a planning and a senior executive, ensuring clear understanding of their tasks and day-to-day responsibilities. Build positive working relationships with mid/senior clients and vendors. Proactive insight generation/sharing, including leading and setting up internal brainstorms and presenting relevant ideas back to the clients. Qualifications UK cross channel media planning experience. Passionate about multi-media channel planning based on data-led insights. Naturally interested in people, what makes them tick and how to influence their behaviours. An assured presenter, confident and collected. Excellent communication skills are critical. A confident multitasker, comfortable in fast paced environments. You will continually keep up to date with market developments and embrace the new. Will take great pride in delivering outstanding work across every campaign. Previous experience working on a film or TV client is a bonus, an interest Entertainment, specifically in film & TV is a must. CRITICAL SKILLS Detail orientated, organised and able to meet deadlines. Experience in both on and offline channel planning. Team player - likes working as part of a passionate, like-minded group. Previous presentation experience. Ability to multitask and adapt to new challenges. Excellent communication skills - written and spoken. Willing to contribute ideas/thought-starters and not afraid to voice their opinions. Additional Information Publicis Imagine has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Jul 16, 2025
Full time
Company Description "If you can dream it, you can do it"- Walt DisneyPublicis Imagine is a bespoke team dedicated to Disney with one purpose in mind - to be Disney's most valuable partner in creating the next era of entertainment. This newly built organisation will sit under the umbrella of Publicis Media, tapping into all areas of Publicis Groupe capability, including our newest acquisition, Epsilon. We will be dedicated to Disney's four lines of business below and are committed to delivering excellence, innovation and creativity in everything we do: Disney+ Studios Media networks Disneyland Parks and Walt Disney World The Publicis Imagine team has been designed to be simple, agile and connected, with access to the latest innovations in media to accelerate Disney's growth around the world, Data is at the core of Publicis Imagine's offering. Our data ecosystem, supercharged by Epsilon, will be the end-to-end platform focused on driving growth. We do this by uncovering data-driven insights that inform marketing, creative messaging and media decisions. We will look to connect all aspects of Disney's business to unlock growth with each of their consumers from any line of business. Publicis Imagine will be active across the globe, with the hub for EMEA based here at White City in London. We are Disney fanatics and have created a unique UK and EMEA hybrid team to deliver not only excellence in market, but also be the guiding light for the region when it comes to planning. We have brought together talent from all areas of our business, client leadership, strategy, planning, data science, content, insights and execution in agile squads that will deliver for Disney's business. We are excited to be building something brand new here at Publicis the best and brightest and want to come on this journey with us.We also too believe that if you can dream it, you can do it. We are Publicis Imagine. Dreaming. Doing. Our Commitment Publicis Imagine is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. Job Description Publicis Imagine is our "Power of One" solution for Disney, a custom-built team created with one purpose in mind - to be Disney's most valuable partner in creating the next era of entertainment. Like Disney, we are organised under two pillars: Disney Entertainment (Disney+, Studios, Networks) and Disney Experiences (Parks and Cruises, Consumer Products and Games). Our London-based EMEA & UK team comprises c. 100 people, who are dedicated to Disney's business, and supported by local teams in 27 markets across the EMEA region, who are a true extension of our team. THE ROLE Publicis Media is actively seeking a UK Planning Manager to work on the Disney+ UK business - one of Publicis Groupe's largest and most exciting assignments. In this role, you will be working alongside a team of planning experts, supporting them in the objective of executing the most distinctive, impactful, and efficient paid media campaigns for one of the globe's most iconic entertainment brands. Focusing on Brand, Platform, and Original Content campaigns, you will help Disney+ unlock maximum subscriber growth amongst an ever-expanding streaming universe. Disney+ has a constant flow of premium content for all, and the world's strongest back catalogue. It's our job to ensure both subscribers and non-subscribers know about it, get excited about it, and feel the need to subscribe or renew their subscriptions immediately! Responsibilities Develop effective, efficient and exciting cross channel media strategies, rooted in unquestionable rationale. Ownership of silver, gold and brand (medium to large) campaigns and support on relevant campaigns from Brief to PCA, with the support of an account executive, senior executive and associate director. Lead on developing PPT recommendation responses, excel media plans, weekly performance reports and post campaign reports for each release, ensuring quality at every step. Work collaboratively with the marketing team at Disney+ to take them on a journey through plan creation, looking to establish yourself in the eyes of the clients as a media expert. Support and lead within the team on implementation of planning process improvements. Presenting to clients regularly in a confident, clear and concise manner. Forging strong working relationships with the investment team, media vendors and clients alike. Ensuring accurate & timely campaign activation. Maintaining financial accuracy and tracking on Studios, with the support of a planning exec. Supporting the development of a planning and a senior executive, ensuring clear understanding of their tasks and day-to-day responsibilities. Build positive working relationships with mid/senior clients and vendors. Proactive insight generation/sharing, including leading and setting up internal brainstorms and presenting relevant ideas back to the clients. Qualifications UK cross channel media planning experience. Passionate about multi-media channel planning based on data-led insights. Naturally interested in people, what makes them tick and how to influence their behaviours. An assured presenter, confident and collected. Excellent communication skills are critical. A confident multitasker, comfortable in fast paced environments. You will continually keep up to date with market developments and embrace the new. Will take great pride in delivering outstanding work across every campaign. Previous experience working on a film or TV client is a bonus, an interest Entertainment, specifically in film & TV is a must. CRITICAL SKILLS Detail orientated, organised and able to meet deadlines. Experience in both on and offline channel planning. Team player - likes working as part of a passionate, like-minded group. Previous presentation experience. Ability to multitask and adapt to new challenges. Excellent communication skills - written and spoken. Willing to contribute ideas/thought-starters and not afraid to voice their opinions. Additional Information Publicis Imagine has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Company Description "If you can dream it, you can do it"- Walt DisneyPublicis Imagine is a bespoke team dedicated to Disney with one purpose in mind - to be Disney's most valuable partner in creating the next era of entertainment. This newly built organisation will sit under the umbrella of Publicis Media, tapping into all areas of Publicis Groupe capability, including our newest acquisition, Epsilon. We will be dedicated to Disney's four lines of business below and are committed to delivering excellence, innovation and creativity in everything we do: Disney+ Studios Media networks Disneyland Parks and Walt Disney World The Publicis Imagine team has been designed to be simple, agile and connected, with access to the latest innovations in media to accelerate Disney's growth around the world, Data is at the core of Publicis Imagine's offering. Our data ecosystem, supercharged by Epsilon, will be the end-to-end platform focused on driving growth. We do this by uncovering data-driven insights that inform marketing, creative messaging and media decisions. We will look to connect all aspects of Disney's business to unlock growth with each of their consumers from any line of business. Publicis Imagine will be active across the globe, with the hub for EMEA based here at White City in London. We are Disney fanatics and have created a unique UK and EMEA hybrid team to deliver not only excellence in market, but also be the guiding light for the region when it comes to planning. We have brought together talent from all areas of our business, client leadership, strategy, planning, data science, content, insights and execution in agile squads that will deliver for Disney's business. We are excited to be building something brand new here at Publicis the best and brightest and want to come on this journey with us.We also too believe that if you can dream it, you can do it. We are Publicis Imagine. Dreaming. Doing. Our Commitment Publicis Imagine is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. Job Description Publicis Imagine is our "Power of One" solution for Disney, a custom-built team created with one purpose in mind - to be Disney's most valuable partner in creating the next era of entertainment. Like Disney, we are organised under two pillars: Disney Entertainment (Disney+, Studios, Networks) and Disney Experiences (Parks and Cruises, Consumer Products and Games). Our London-based EMEA & UK team comprises c. 100 people, who are dedicated to Disney's business, and supported by local teams in 27 markets across the EMEA region, who are a true extension of our team. THE ROLE Publicis Media is actively seeking a UK Planning Manager to work on the Disney+ UK business - one of Publicis Groupe's largest and most exciting assignments. In this role, you will be working alongside a team of planning experts, supporting them in the objective of executing the most distinctive, impactful, and efficient paid media campaigns for one of the globe's most iconic entertainment brands. Focusing on Brand, Platform, and Original Content campaigns, you will help Disney+ unlock maximum subscriber growth amongst an ever-expanding streaming universe. Disney+ has a constant flow of premium content for all, and the world's strongest back catalogue. It's our job to ensure both subscribers and non-subscribers know about it, get excited about it, and feel the need to subscribe or renew their subscriptions immediately! Responsibilities Develop effective, efficient and exciting cross channel media strategies, rooted in unquestionable rationale. Ownership of silver, gold and brand (medium to large) campaigns and support on relevant campaigns from Brief to PCA, with the support of an account executive, senior executive and associate director. Lead on developing PPT recommendation responses, excel media plans, weekly performance reports and post campaign reports for each release, ensuring quality at every step. Work collaboratively with the marketing team at Disney+ to take them on a journey through plan creation, looking to establish yourself in the eyes of the clients as a media expert. Support and lead within the team on implementation of planning process improvements. Presenting to clients regularly in a confident, clear and concise manner. Forging strong working relationships with the investment team, media vendors and clients alike. Ensuring accurate & timely campaign activation. Maintaining financial accuracy and tracking on Studios, with the support of a planning exec. Supporting the development of a planning and a senior executive, ensuring clear understanding of their tasks and day-to-day responsibilities. Build positive working relationships with mid/senior clients and vendors. Proactive insight generation/sharing, including leading and setting up internal brainstorms and presenting relevant ideas back to the clients. Qualifications UK cross channel media planning experience. Passionate about multi-media channel planning based on data-led insights. Naturally interested in people, what makes them tick and how to influence their behaviours. An assured presenter, confident and collected. Excellent communication skills are critical. A confident multitasker, comfortable in fast paced environments. You will continually keep up to date with market developments and embrace the new. Will take great pride in delivering outstanding work across every campaign. Previous experience working on a film or TV client is a bonus, an interest Entertainment, specifically in film & TV is a must. CRITICAL SKILLS Detail orientated, organised and able to meet deadlines. Experience in both on and offline channel planning. Team player - likes working as part of a passionate, like-minded group. Previous presentation experience. Ability to multitask and adapt to new challenges. Excellent communication skills - written and spoken. Willing to contribute ideas/thought-starters and not afraid to voice their opinions. Additional Information Publicis Imagine has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Jul 16, 2025
Full time
Company Description "If you can dream it, you can do it"- Walt DisneyPublicis Imagine is a bespoke team dedicated to Disney with one purpose in mind - to be Disney's most valuable partner in creating the next era of entertainment. This newly built organisation will sit under the umbrella of Publicis Media, tapping into all areas of Publicis Groupe capability, including our newest acquisition, Epsilon. We will be dedicated to Disney's four lines of business below and are committed to delivering excellence, innovation and creativity in everything we do: Disney+ Studios Media networks Disneyland Parks and Walt Disney World The Publicis Imagine team has been designed to be simple, agile and connected, with access to the latest innovations in media to accelerate Disney's growth around the world, Data is at the core of Publicis Imagine's offering. Our data ecosystem, supercharged by Epsilon, will be the end-to-end platform focused on driving growth. We do this by uncovering data-driven insights that inform marketing, creative messaging and media decisions. We will look to connect all aspects of Disney's business to unlock growth with each of their consumers from any line of business. Publicis Imagine will be active across the globe, with the hub for EMEA based here at White City in London. We are Disney fanatics and have created a unique UK and EMEA hybrid team to deliver not only excellence in market, but also be the guiding light for the region when it comes to planning. We have brought together talent from all areas of our business, client leadership, strategy, planning, data science, content, insights and execution in agile squads that will deliver for Disney's business. We are excited to be building something brand new here at Publicis the best and brightest and want to come on this journey with us.We also too believe that if you can dream it, you can do it. We are Publicis Imagine. Dreaming. Doing. Our Commitment Publicis Imagine is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. Job Description Publicis Imagine is our "Power of One" solution for Disney, a custom-built team created with one purpose in mind - to be Disney's most valuable partner in creating the next era of entertainment. Like Disney, we are organised under two pillars: Disney Entertainment (Disney+, Studios, Networks) and Disney Experiences (Parks and Cruises, Consumer Products and Games). Our London-based EMEA & UK team comprises c. 100 people, who are dedicated to Disney's business, and supported by local teams in 27 markets across the EMEA region, who are a true extension of our team. THE ROLE Publicis Media is actively seeking a UK Planning Manager to work on the Disney+ UK business - one of Publicis Groupe's largest and most exciting assignments. In this role, you will be working alongside a team of planning experts, supporting them in the objective of executing the most distinctive, impactful, and efficient paid media campaigns for one of the globe's most iconic entertainment brands. Focusing on Brand, Platform, and Original Content campaigns, you will help Disney+ unlock maximum subscriber growth amongst an ever-expanding streaming universe. Disney+ has a constant flow of premium content for all, and the world's strongest back catalogue. It's our job to ensure both subscribers and non-subscribers know about it, get excited about it, and feel the need to subscribe or renew their subscriptions immediately! Responsibilities Develop effective, efficient and exciting cross channel media strategies, rooted in unquestionable rationale. Ownership of silver, gold and brand (medium to large) campaigns and support on relevant campaigns from Brief to PCA, with the support of an account executive, senior executive and associate director. Lead on developing PPT recommendation responses, excel media plans, weekly performance reports and post campaign reports for each release, ensuring quality at every step. Work collaboratively with the marketing team at Disney+ to take them on a journey through plan creation, looking to establish yourself in the eyes of the clients as a media expert. Support and lead within the team on implementation of planning process improvements. Presenting to clients regularly in a confident, clear and concise manner. Forging strong working relationships with the investment team, media vendors and clients alike. Ensuring accurate & timely campaign activation. Maintaining financial accuracy and tracking on Studios, with the support of a planning exec. Supporting the development of a planning and a senior executive, ensuring clear understanding of their tasks and day-to-day responsibilities. Build positive working relationships with mid/senior clients and vendors. Proactive insight generation/sharing, including leading and setting up internal brainstorms and presenting relevant ideas back to the clients. Qualifications UK cross channel media planning experience. Passionate about multi-media channel planning based on data-led insights. Naturally interested in people, what makes them tick and how to influence their behaviours. An assured presenter, confident and collected. Excellent communication skills are critical. A confident multitasker, comfortable in fast paced environments. You will continually keep up to date with market developments and embrace the new. Will take great pride in delivering outstanding work across every campaign. Previous experience working on a film or TV client is a bonus, an interest Entertainment, specifically in film & TV is a must. CRITICAL SKILLS Detail orientated, organised and able to meet deadlines. Experience in both on and offline channel planning. Team player - likes working as part of a passionate, like-minded group. Previous presentation experience. Ability to multitask and adapt to new challenges. Excellent communication skills - written and spoken. Willing to contribute ideas/thought-starters and not afraid to voice their opinions. Additional Information Publicis Imagine has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Our mission All new medicines need to undergo clinical trials to show they're safe and effective. But today's clinical trial infrastructure is stuck in the past, and the cost of developing new medicines has skyrocketed as a result. Patients have to wait longer and pay more for new treatments. Our mission is to fix this; we use software to help innovative companies run faster, more reliable, and patient-friendly clinical trials. We're still a young company, but we've already had a big impact. Since founding the company in March 2021 we've helped run over 100 clinical trials involving tens of thousands of patients, with a customer NPS of 100. We recently raised a $55m Series B round from Balderton Capital, with support from Creandum, Firstminute, Seedcamp, and Visionaries. About the role Lindus Health is looking for an experienced Software Engineering Manager to lead a team building the platform for the next generation of clinical trials. Join us and help us scale the team and the product, and bring new treatments to patients faster! This role is ideal for an early-to-mid career engineering leader who has broad technical knowledge and experience of managing a team of software engineers. This is an onsite role in London with a flexible (hybrid) office arrangement. After an initial onboarding period full-time at our headquarters (near London Bridge) we expect you to be in the office at least 2 days a week. All of your team regularly gets together in the office. About you We'd like to hear from you if You have 3 or more years of experience as a hands-on software engineer working in a team and 2 or more years of experience as a line manager of software engineers You are an excellent listener and communicator who motivates people, doesn't shy away from giving direct feedback and resolves conflicts You are product-minded: you want to understand why we are building something to create the best environment for your team to make it happen You collaborate well with broader teams and functions, and lead your team to deliver high quality software You are able to occasionally do non-critical hands-on coding to keep you grounded in your direct reports' reality You thrive in a startup environment where you can take on lots of different responsibilities and rapidly grow your management and leadership skills Bonus: You have experience with engineering in a regulated environment (such as health tech or fintech) You belong here! If your experience and interests match with some of the above, we want you to apply. What you'll focus on In your first month Build your understanding of clinical trials and the problems we are trying to solve through our onboarding training and chats with people across the company Get to know your reports (up to 6-8 software engineers) Familiarise yourself with your team's stack (React, TypeScript, Django, Python, Postgres, Amazon ECS) and ways of working by setting up a development environment and making a small code change In your first 3 months Support your reports in their personal development by building a shared understanding of their goals, setting clear expectations, holding them accountable and providing coaching and mentoring Lead and empower your team to deliver high-quality software by understanding user needs, developing effective processes, and supporting your team with prioritisation and risk management. Contribute actively to your team's processes and rituals, such as product planning, retrospectives, release management and backlog grooming Use your previous hands-on engineering experience to give input to your team on architecture, planning and estimates Participate in ongoing engineering recruitment Within your first year Nurture and promote a productive environment where all engineers can fail safely, learn and grow Collaborate with product management on roadmapping and planning engineering resources Become fluent in regulatory frameworks applicable to clinical trials and keep your team's processes aligned with them Develop deep understanding of user needs and ensure they remain central to technical decisions Support your team on cross-functional collaboration and communication, especially with clinical operations Support the product organisation through further growth such as with squad organisation, career frameworks What we offer (UK) Make an impact across all areas of our business and fix one of the world's most broken industries. Competitive salary, plus meaningful stock options Flexible working: We have an incredible office near London Bridge and encourage people to work 3 days per week from the office Unlimited holidays; everyone is encouraged to take off at least 28 days each year £60 monthly wellness allowance, which you can spend on our company health insurance scheme through AXA, a wellhub membership, or wellness activities and expenses of your choice! Enhanced Parental Leave: 16 weeks full pay for primary caregiver and 6 weeks full pay for secondary caregiver £1,000 Learning and Development allowance each year to put towards courses, certifications, and development Regular whole company and team events, both in person and virtually. Access to gym and retail discounts through our benefits platform Happl A well-stocked pantry and drinks fridge, Monday breakfast spread and catered team lunch on a Thursday for the UK office every week! Cycle-to-work scheme and other salary sacrifice options available Charity events and fundraising opportunities through our charity partnership with the Forward Trust Our hiring process Initial conversation with Gina, Talent Partner (30 minutes) Functional interview 1, with 2 of our Product leaders (60 minutes) Functional interview 2, with 2 of our engineers (60 minutes) Values interview with 2 team members (30 minutes) Referencing We try to arrange for at-least one interview to be in-person so you can see our office and meet more of the team.
Jul 16, 2025
Full time
Our mission All new medicines need to undergo clinical trials to show they're safe and effective. But today's clinical trial infrastructure is stuck in the past, and the cost of developing new medicines has skyrocketed as a result. Patients have to wait longer and pay more for new treatments. Our mission is to fix this; we use software to help innovative companies run faster, more reliable, and patient-friendly clinical trials. We're still a young company, but we've already had a big impact. Since founding the company in March 2021 we've helped run over 100 clinical trials involving tens of thousands of patients, with a customer NPS of 100. We recently raised a $55m Series B round from Balderton Capital, with support from Creandum, Firstminute, Seedcamp, and Visionaries. About the role Lindus Health is looking for an experienced Software Engineering Manager to lead a team building the platform for the next generation of clinical trials. Join us and help us scale the team and the product, and bring new treatments to patients faster! This role is ideal for an early-to-mid career engineering leader who has broad technical knowledge and experience of managing a team of software engineers. This is an onsite role in London with a flexible (hybrid) office arrangement. After an initial onboarding period full-time at our headquarters (near London Bridge) we expect you to be in the office at least 2 days a week. All of your team regularly gets together in the office. About you We'd like to hear from you if You have 3 or more years of experience as a hands-on software engineer working in a team and 2 or more years of experience as a line manager of software engineers You are an excellent listener and communicator who motivates people, doesn't shy away from giving direct feedback and resolves conflicts You are product-minded: you want to understand why we are building something to create the best environment for your team to make it happen You collaborate well with broader teams and functions, and lead your team to deliver high quality software You are able to occasionally do non-critical hands-on coding to keep you grounded in your direct reports' reality You thrive in a startup environment where you can take on lots of different responsibilities and rapidly grow your management and leadership skills Bonus: You have experience with engineering in a regulated environment (such as health tech or fintech) You belong here! If your experience and interests match with some of the above, we want you to apply. What you'll focus on In your first month Build your understanding of clinical trials and the problems we are trying to solve through our onboarding training and chats with people across the company Get to know your reports (up to 6-8 software engineers) Familiarise yourself with your team's stack (React, TypeScript, Django, Python, Postgres, Amazon ECS) and ways of working by setting up a development environment and making a small code change In your first 3 months Support your reports in their personal development by building a shared understanding of their goals, setting clear expectations, holding them accountable and providing coaching and mentoring Lead and empower your team to deliver high-quality software by understanding user needs, developing effective processes, and supporting your team with prioritisation and risk management. Contribute actively to your team's processes and rituals, such as product planning, retrospectives, release management and backlog grooming Use your previous hands-on engineering experience to give input to your team on architecture, planning and estimates Participate in ongoing engineering recruitment Within your first year Nurture and promote a productive environment where all engineers can fail safely, learn and grow Collaborate with product management on roadmapping and planning engineering resources Become fluent in regulatory frameworks applicable to clinical trials and keep your team's processes aligned with them Develop deep understanding of user needs and ensure they remain central to technical decisions Support your team on cross-functional collaboration and communication, especially with clinical operations Support the product organisation through further growth such as with squad organisation, career frameworks What we offer (UK) Make an impact across all areas of our business and fix one of the world's most broken industries. Competitive salary, plus meaningful stock options Flexible working: We have an incredible office near London Bridge and encourage people to work 3 days per week from the office Unlimited holidays; everyone is encouraged to take off at least 28 days each year £60 monthly wellness allowance, which you can spend on our company health insurance scheme through AXA, a wellhub membership, or wellness activities and expenses of your choice! Enhanced Parental Leave: 16 weeks full pay for primary caregiver and 6 weeks full pay for secondary caregiver £1,000 Learning and Development allowance each year to put towards courses, certifications, and development Regular whole company and team events, both in person and virtually. Access to gym and retail discounts through our benefits platform Happl A well-stocked pantry and drinks fridge, Monday breakfast spread and catered team lunch on a Thursday for the UK office every week! Cycle-to-work scheme and other salary sacrifice options available Charity events and fundraising opportunities through our charity partnership with the Forward Trust Our hiring process Initial conversation with Gina, Talent Partner (30 minutes) Functional interview 1, with 2 of our Product leaders (60 minutes) Functional interview 2, with 2 of our engineers (60 minutes) Values interview with 2 team members (30 minutes) Referencing We try to arrange for at-least one interview to be in-person so you can see our office and meet more of the team.
dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. We're looking for a Media Consultant to join our growing team - someone with deep media experience, proven consultancy skills and strong market knowledge to lead across a range of high-impact client opportunities. You'll play a key role in driving new business and growing existing relationships by providing specialist expertise across media - digital, in-store, and personalisation - and customer engagement strategy. You'll act as a true partner to our Sales and Client teams - shaping proposals, building CVPs and delivering consulting projects that transform how our clients go to market. What you'll be doing Bring deep expertise to client growth. Partner with Client and Sales teams to support pre-sales and new business efforts, helping shape compelling, insight-led proposals and strategic pitches. Deliver high-value consultancy. Lead and support client engagements, designing and delivering best-in-class media and customer engagement solutions - spanning digital, in-store, and personalised channels - to solve complex business challenges. Develop market-leading propositions. Contribute to new and existing Client Value Propositions (CVPs), working closely with Product teams to address evolving market needs and close capability gaps. Ensure media excellence. Support profitable, high-quality media consultancy work in your region, based on global best practices - across digital, in-store, and CRM media - and step in to support mobilisation where needed. Grow thought leadership. Help position dunnhumby as a leader in media and customer engagement by writing blogs, speaking at industry events and producing content that showcases our impact. Build capability. Contribute to media SME training across the business, sharing knowledge, best practices and innovations across teams globally. Champion values and standards. Maintain a strong focus on quality, governance and risk, supporting and developing others while living dunnhumby's values. What you'll bring Significant experience in media planning and consultancy across digital, display, CRM, in-store and personalisation . Strong understanding of retail and/or CPG landscapes and how to apply media strategically to drive value. A proven track record of developing CVPs, delivering strategic consultancy and growing client accounts. Ideally, a bachelor's or master's degree in a relevant field such as marketing or business. What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here) Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship now or in the future to be able to work in the country the role will be located? Select I confirm that all information I have provided in this application is true and accurate' Select Have you worked at dunnhumby before? Select Global Diversity and Inclusion Questions At dunnhumby, we utilise our diversity of thought as our competitive edge . We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of. Our diversity and inclusion work is designed to cultivate a culture of belonging, where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach. We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family. What best describes your gender Select By checking this box, I consent to dunnhumby collecting, storing, and processing my responses to the demographic data surveys above.
Jul 16, 2025
Full time
dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. We're looking for a Media Consultant to join our growing team - someone with deep media experience, proven consultancy skills and strong market knowledge to lead across a range of high-impact client opportunities. You'll play a key role in driving new business and growing existing relationships by providing specialist expertise across media - digital, in-store, and personalisation - and customer engagement strategy. You'll act as a true partner to our Sales and Client teams - shaping proposals, building CVPs and delivering consulting projects that transform how our clients go to market. What you'll be doing Bring deep expertise to client growth. Partner with Client and Sales teams to support pre-sales and new business efforts, helping shape compelling, insight-led proposals and strategic pitches. Deliver high-value consultancy. Lead and support client engagements, designing and delivering best-in-class media and customer engagement solutions - spanning digital, in-store, and personalised channels - to solve complex business challenges. Develop market-leading propositions. Contribute to new and existing Client Value Propositions (CVPs), working closely with Product teams to address evolving market needs and close capability gaps. Ensure media excellence. Support profitable, high-quality media consultancy work in your region, based on global best practices - across digital, in-store, and CRM media - and step in to support mobilisation where needed. Grow thought leadership. Help position dunnhumby as a leader in media and customer engagement by writing blogs, speaking at industry events and producing content that showcases our impact. Build capability. Contribute to media SME training across the business, sharing knowledge, best practices and innovations across teams globally. Champion values and standards. Maintain a strong focus on quality, governance and risk, supporting and developing others while living dunnhumby's values. What you'll bring Significant experience in media planning and consultancy across digital, display, CRM, in-store and personalisation . Strong understanding of retail and/or CPG landscapes and how to apply media strategically to drive value. A proven track record of developing CVPs, delivering strategic consultancy and growing client accounts. Ideally, a bachelor's or master's degree in a relevant field such as marketing or business. What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here) Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship now or in the future to be able to work in the country the role will be located? Select I confirm that all information I have provided in this application is true and accurate' Select Have you worked at dunnhumby before? Select Global Diversity and Inclusion Questions At dunnhumby, we utilise our diversity of thought as our competitive edge . We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of. Our diversity and inclusion work is designed to cultivate a culture of belonging, where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach. We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family. What best describes your gender Select By checking this box, I consent to dunnhumby collecting, storing, and processing my responses to the demographic data surveys above.
dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. About the Role We're looking for a Senior Product Manager to lead the development of Tesco's new media platform - a category-defining product built from the ground up. This is a rare opportunity to shape the product vision, architecture, and roadmap for a stealth-mode platform that will transform how publishers and brand partners connect with audiences. You'll be responsible for orchestrating the technical platform architecture, integrating third-party components, and guiding the team from pilot to scale. This role blends strategic leadership with hands-on execution in a fast-paced, ambiguous environment. What You'll Be Doing Lead early-stage definition and development of the platform product. Align internal teams and external partners around a cohesive product vision. Build scalable, modular product architecture aligned with technical and business goals. Integrate third-party technologies (e.g. ad servers, clean room tech) into the platform. Collaborate with strategic platform partners to drive mutual value. Develop and maintain a clear product roadmap. Coordinate cross-functional teams for high-quality delivery. Conduct market and user research to inform product decisions. Define and communicate product requirements and specifications. Monitor product performance and iterate based on insights. What We're Looking For Strategic product leadership and entrepreneurial execution in media, ideally retail media. Proven experience in architecture-heavy product management roles. Strong technical fluency and ability to collaborate with engineering teams. Experience integrating third-party solutions and managing vendor relationships. Excellent communication and stakeholder management skills. Analytical mindset with experience in data-driven decision-making. You'll Thrive If You Have a start-up and scale-up mentality, with success building from zero-to-one. Can discuss commercial outcomes with business leaders and technical feasibility with engineers. Champion user needs and deliver real value across the funnel. Operate with a founder's mindset - proactive, resourceful, and resilient. Influence without authority and align diverse stakeholders behind a shared roadmap. The Challenges You'll Tackle Operating in a greenfield space with limited precedent and shifting priorities. Integrating partner ad servers into a broader, evolving platform while identifying and owning strategic IP. Balancing strategic vision with hands-on execution, especially in early stages with limited resources. What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here) Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship now or in the future to be able to work in the country the role will be located? Select I confirm that all information I have provided in this application is true and accurate' Select Have you worked at dunnhumby before? Select Global Diversity and Inclusion Questions At dunnhumby, we utilise our diversity of thought as our competitive edge . We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of. Our diversity and inclusion work is designed to cultivate a culture of belonging, where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach. We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family. What best describes your gender Select By checking this box, I consent to dunnhumby collecting, storing, and processing my responses to the demographic data surveys above.
Jul 16, 2025
Full time
dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. About the Role We're looking for a Senior Product Manager to lead the development of Tesco's new media platform - a category-defining product built from the ground up. This is a rare opportunity to shape the product vision, architecture, and roadmap for a stealth-mode platform that will transform how publishers and brand partners connect with audiences. You'll be responsible for orchestrating the technical platform architecture, integrating third-party components, and guiding the team from pilot to scale. This role blends strategic leadership with hands-on execution in a fast-paced, ambiguous environment. What You'll Be Doing Lead early-stage definition and development of the platform product. Align internal teams and external partners around a cohesive product vision. Build scalable, modular product architecture aligned with technical and business goals. Integrate third-party technologies (e.g. ad servers, clean room tech) into the platform. Collaborate with strategic platform partners to drive mutual value. Develop and maintain a clear product roadmap. Coordinate cross-functional teams for high-quality delivery. Conduct market and user research to inform product decisions. Define and communicate product requirements and specifications. Monitor product performance and iterate based on insights. What We're Looking For Strategic product leadership and entrepreneurial execution in media, ideally retail media. Proven experience in architecture-heavy product management roles. Strong technical fluency and ability to collaborate with engineering teams. Experience integrating third-party solutions and managing vendor relationships. Excellent communication and stakeholder management skills. Analytical mindset with experience in data-driven decision-making. You'll Thrive If You Have a start-up and scale-up mentality, with success building from zero-to-one. Can discuss commercial outcomes with business leaders and technical feasibility with engineers. Champion user needs and deliver real value across the funnel. Operate with a founder's mindset - proactive, resourceful, and resilient. Influence without authority and align diverse stakeholders behind a shared roadmap. The Challenges You'll Tackle Operating in a greenfield space with limited precedent and shifting priorities. Integrating partner ad servers into a broader, evolving platform while identifying and owning strategic IP. Balancing strategic vision with hands-on execution, especially in early stages with limited resources. What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here) Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you require sponsorship now or in the future to be able to work in the country the role will be located? Select I confirm that all information I have provided in this application is true and accurate' Select Have you worked at dunnhumby before? Select Global Diversity and Inclusion Questions At dunnhumby, we utilise our diversity of thought as our competitive edge . We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of. Our diversity and inclusion work is designed to cultivate a culture of belonging, where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach. We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family. What best describes your gender Select By checking this box, I consent to dunnhumby collecting, storing, and processing my responses to the demographic data surveys above.
2026 Graduate Brand Analyst, Amazon Vendor Services Job ID: Amazon Commercial Services Pty Ltd Do you want to make bold impacts with some of our largest and most visible Retail brands on Amazon? Are you a passionate, customer-obsessed leader with a desire to influence how we drive business growth? You may be a great fit for the Amazon Vendor Services (AVS) team! AVS works directly with a selection of the most strategic Retail vendors (supplier partners) to improve the value, selection and convenience across their Amazon business. Our team creates and innovates across brands, processes and people to grow business results and improve Vendor engagement and satisfaction. We are seeking highly motivated Brand Analysts, who will act as Strategic Account Managers, owning the client-facing relationship with these supply partners and serve in an e-commerce capacity to drive their success, including growing revenue, improving operational efficiencies, executing initiatives and driving traffic and conversion. In this role, you will influence building and executing joint business plans with your Vendor, and collaborating with them to explore innovative merchandising, operational, and selection improvement opportunities. The ideal candidate for this role should possess strong analytical, account management and/or vendor management skills. They should be able to deliver on commitments, manage workflows in a fast-paced work environment and actively participate in contributing to continuous improvement initiatives. Above all, they should demonstrate a high level of ownership and ability to navigate ambiguity. If you are interested in growing Amazon's top brands, then we're interested in you! Key job responsibilities Commencing in Jan 2026, as a Graduate Brand Analyst you will gain experience and a wide range of responsibilities, including; - Identify, action, and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience in collaboration with other Amazon programs and teams. - Execute tactical support requests for Vendor, such as issue troubleshooting, data reporting, supply chain and catalogue management. Following up and escalating as appropriate to get these resolved in a timely manner. - Demonstrate excellent time-management skills and the ability to work independently while using centralized resources and procedures. - Build strong relationship with the Vendor; be a trusted advisor and the central contact for their issues, questions, requests, escalations, and concerns. - Liaise with other internal departments as necessary to resolve Vendor issues and questions quickly and with high quality. - Teach Vendors how to be more successful on Amazon through training them on Amazon tools and policies and educating them on relevant growth opportunities in Amazon's ecosystem of products. - Collaborating and exploring innovative ways to identify and execute new product selection, brand management, promotional strategies, operational efficiencies and reporting analysis for your vendors. - Working with varied stakeholders across AVS and wider Amazon teams such as Vendor and Category Managers, Instock, Finance, Operations, Marketing to drive best possible outcomes for your strategic vendors and customers. - Leading planning and performance sessions with your strategic vendors, and act as their main point of contact at Amazon. To achieve success in this role, you will possess: - A natural appetite for learning and the ability to pick up new skills quickly - Strong analytical, relationship management and organizational skills - A focus on identifying problems and creating solutions! - Exceptional communication skills and a proven track record of building positive working relationships. - Drive to deliver results in an ambiguous environment, being exceptionally detail orientated while looking around corners and thinking bigger about how we create a compelling customer offer. A day in the life You will learn and use a wide range of skills working across major functional areas: Vendor management: growing selection of products available to Amazon customers, driving traffic and conversion initiatives, promotion planning, identifying and resolving vendor-related issues In-stock management: inventory planning and sales forecasting, tracking purchase orders through to delivery, managing inventory sell-through, working with vendors on PO automation Content management: improving product detail page content, developing and executing marketing and merchandising plans, improving customer experience onsite View more information and our Day in the Life of Brand Specialist videos here: About the team What does my onboarding program look like? The initial onboarding program (AVS Academy) consists of an Orientation week, where graduates meet and network with senior leaders, get hands on experience at our Fulfillment Centre, learn more around our Day 1 culture and deep dive our Leadership Principles. The second week consists of an AVS Functional Training curriculum, where graduates gain technical experience required for the Brand Analyst role. The functional training week is structured around our key AVS pillars; Business Advice, Selection, Operational Excellence, Conversion and Traffic. AVS Academy is designed to develop our pipeline of future leaders, by exposing them to various learning and development opportunities. BASIC QUALIFICATIONS You must be in the final year of a university undergraduate or postgraduate degree, or have Completed a tertiary qualification (undergraduate or postgraduate) in relevant field within the last 24 months Please note: To be eligible for the 2026 Graduate Brand Analyst role you must be able commence the program in Jan 2026 having completed your studies. PREFERRED QUALIFICATIONS Prior experience in Consulting or Finance, managing multiple stakeholders or working in data analytics (Excel, SQL, Tableau). Having strong account or client relationship management skills is also desired. Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: April 15, 2025 (Updated 5 days ago) Posted: February 28, 2025 (Updated 5 days ago) Posted: April 15, 2025 (Updated 5 days ago) Posted: January 3, 2025 (Updated 5 days ago) Posted: April 10, 2025 (Updated 5 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 16, 2025
Full time
2026 Graduate Brand Analyst, Amazon Vendor Services Job ID: Amazon Commercial Services Pty Ltd Do you want to make bold impacts with some of our largest and most visible Retail brands on Amazon? Are you a passionate, customer-obsessed leader with a desire to influence how we drive business growth? You may be a great fit for the Amazon Vendor Services (AVS) team! AVS works directly with a selection of the most strategic Retail vendors (supplier partners) to improve the value, selection and convenience across their Amazon business. Our team creates and innovates across brands, processes and people to grow business results and improve Vendor engagement and satisfaction. We are seeking highly motivated Brand Analysts, who will act as Strategic Account Managers, owning the client-facing relationship with these supply partners and serve in an e-commerce capacity to drive their success, including growing revenue, improving operational efficiencies, executing initiatives and driving traffic and conversion. In this role, you will influence building and executing joint business plans with your Vendor, and collaborating with them to explore innovative merchandising, operational, and selection improvement opportunities. The ideal candidate for this role should possess strong analytical, account management and/or vendor management skills. They should be able to deliver on commitments, manage workflows in a fast-paced work environment and actively participate in contributing to continuous improvement initiatives. Above all, they should demonstrate a high level of ownership and ability to navigate ambiguity. If you are interested in growing Amazon's top brands, then we're interested in you! Key job responsibilities Commencing in Jan 2026, as a Graduate Brand Analyst you will gain experience and a wide range of responsibilities, including; - Identify, action, and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience in collaboration with other Amazon programs and teams. - Execute tactical support requests for Vendor, such as issue troubleshooting, data reporting, supply chain and catalogue management. Following up and escalating as appropriate to get these resolved in a timely manner. - Demonstrate excellent time-management skills and the ability to work independently while using centralized resources and procedures. - Build strong relationship with the Vendor; be a trusted advisor and the central contact for their issues, questions, requests, escalations, and concerns. - Liaise with other internal departments as necessary to resolve Vendor issues and questions quickly and with high quality. - Teach Vendors how to be more successful on Amazon through training them on Amazon tools and policies and educating them on relevant growth opportunities in Amazon's ecosystem of products. - Collaborating and exploring innovative ways to identify and execute new product selection, brand management, promotional strategies, operational efficiencies and reporting analysis for your vendors. - Working with varied stakeholders across AVS and wider Amazon teams such as Vendor and Category Managers, Instock, Finance, Operations, Marketing to drive best possible outcomes for your strategic vendors and customers. - Leading planning and performance sessions with your strategic vendors, and act as their main point of contact at Amazon. To achieve success in this role, you will possess: - A natural appetite for learning and the ability to pick up new skills quickly - Strong analytical, relationship management and organizational skills - A focus on identifying problems and creating solutions! - Exceptional communication skills and a proven track record of building positive working relationships. - Drive to deliver results in an ambiguous environment, being exceptionally detail orientated while looking around corners and thinking bigger about how we create a compelling customer offer. A day in the life You will learn and use a wide range of skills working across major functional areas: Vendor management: growing selection of products available to Amazon customers, driving traffic and conversion initiatives, promotion planning, identifying and resolving vendor-related issues In-stock management: inventory planning and sales forecasting, tracking purchase orders through to delivery, managing inventory sell-through, working with vendors on PO automation Content management: improving product detail page content, developing and executing marketing and merchandising plans, improving customer experience onsite View more information and our Day in the Life of Brand Specialist videos here: About the team What does my onboarding program look like? The initial onboarding program (AVS Academy) consists of an Orientation week, where graduates meet and network with senior leaders, get hands on experience at our Fulfillment Centre, learn more around our Day 1 culture and deep dive our Leadership Principles. The second week consists of an AVS Functional Training curriculum, where graduates gain technical experience required for the Brand Analyst role. The functional training week is structured around our key AVS pillars; Business Advice, Selection, Operational Excellence, Conversion and Traffic. AVS Academy is designed to develop our pipeline of future leaders, by exposing them to various learning and development opportunities. BASIC QUALIFICATIONS You must be in the final year of a university undergraduate or postgraduate degree, or have Completed a tertiary qualification (undergraduate or postgraduate) in relevant field within the last 24 months Please note: To be eligible for the 2026 Graduate Brand Analyst role you must be able commence the program in Jan 2026 having completed your studies. PREFERRED QUALIFICATIONS Prior experience in Consulting or Finance, managing multiple stakeholders or working in data analytics (Excel, SQL, Tableau). Having strong account or client relationship management skills is also desired. Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: April 15, 2025 (Updated 5 days ago) Posted: February 28, 2025 (Updated 5 days ago) Posted: April 15, 2025 (Updated 5 days ago) Posted: January 3, 2025 (Updated 5 days ago) Posted: April 10, 2025 (Updated 5 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our Product Management team drives product initiatives from inception, roadmap prioritisation through to execution, makes impacts and launches products / features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. About the role: We are looking for a Product Manager / Senior Product Manager to drive user acquisition and product growth initiatives from inception through execution. This is a unique opportunity for someone with vision to architect and manage an industry-changing platform that helps change the way we deal with money. You will be able to drive impact and launch products/features across our global footprint. You will collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. Job Responsibilities: Lead, plan, execute and maintain the Exchange's Experience roadmap, focusing on: A. World-Class Leading User Experience: Build, iterate and optimize best-in-class trading onboarding workflows Be multi-channel capable - synergising mobile app and website experiences Establish a seamless onboarding and KYC experience, taking ownership of the Exchange retail, VIP and Institutional onboarding flow - unifying the experience where appropriate Build bridges to our other products to drive an effective connected experience across our product suite B. Data-Driven Decision Making: Setup event tracking to enable funnel analytics and CRM capabilities Create dashboard views to provide analytical insight on product performance C. Grow the Exchange: Strategise with Growth and CRM team to devise targeted retail campaigns for product success and improve conversion Feature and Product Definition: Define features and product outcomes by leading and actively documenting detailed product specifications and requirements (acceptance criteria) Weigh necessary trade-offs for optimal outcomes Collaboration with Feature Teams: Join forces with delivery management to optimise resource throughput Work closely with lead engineers to develop technical solutions Share guidance with QA engineers to ensure comprehensive test plans Own the Product: Co-manage the roadmap backlog, owning the product area you build with the team Own and ship products / features in a timely manner Dogfood your product / feature and find ways to improve on it Engagement with Business and Sales Teams: Facilitate user studies through client meetings and interviews for product feedback Iterate on feedback to ensure user needs are captured and prioritized appropriately Collaborate with Marketing, Growth and CRM teams to drive successful product adoption Market Awareness: Stay close to market and industry trends Cross-Functional Representation: Represent the domain in communications with cross-functional teams Job Requirements: At least 5 years of product management experience, with a domain knowledge of Crypto trading / exchange platforms is preferred Minimum 2 years experience collaborating in Growth or CRM related initiatives A data-informed work style, viewed through a compassionate lens of the user A passion for building a low friction and efficient onboarding experience Flexible with working on non-onboarding Exchange related projects Experience shipping and iterating on successful Software or Financial products at scale Demonstrated leadership, taking initiative and producing results Positive, can-do attitude with the ability to connect well with Designers, Engineers, QA, Marketing, Growth, CRM, Compliance, Legal Overcommunicator; highlighting key information and being to the point Understanding of API usage Diligent and open to learning new things Bring humility to your work and how you work with others Good aptitude for understanding technical concepts and applying them is preferred
Jul 16, 2025
Full time
Our Product Management team drives product initiatives from inception, roadmap prioritisation through to execution, makes impacts and launches products / features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. About the role: We are looking for a Product Manager / Senior Product Manager to drive user acquisition and product growth initiatives from inception through execution. This is a unique opportunity for someone with vision to architect and manage an industry-changing platform that helps change the way we deal with money. You will be able to drive impact and launch products/features across our global footprint. You will collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. Job Responsibilities: Lead, plan, execute and maintain the Exchange's Experience roadmap, focusing on: A. World-Class Leading User Experience: Build, iterate and optimize best-in-class trading onboarding workflows Be multi-channel capable - synergising mobile app and website experiences Establish a seamless onboarding and KYC experience, taking ownership of the Exchange retail, VIP and Institutional onboarding flow - unifying the experience where appropriate Build bridges to our other products to drive an effective connected experience across our product suite B. Data-Driven Decision Making: Setup event tracking to enable funnel analytics and CRM capabilities Create dashboard views to provide analytical insight on product performance C. Grow the Exchange: Strategise with Growth and CRM team to devise targeted retail campaigns for product success and improve conversion Feature and Product Definition: Define features and product outcomes by leading and actively documenting detailed product specifications and requirements (acceptance criteria) Weigh necessary trade-offs for optimal outcomes Collaboration with Feature Teams: Join forces with delivery management to optimise resource throughput Work closely with lead engineers to develop technical solutions Share guidance with QA engineers to ensure comprehensive test plans Own the Product: Co-manage the roadmap backlog, owning the product area you build with the team Own and ship products / features in a timely manner Dogfood your product / feature and find ways to improve on it Engagement with Business and Sales Teams: Facilitate user studies through client meetings and interviews for product feedback Iterate on feedback to ensure user needs are captured and prioritized appropriately Collaborate with Marketing, Growth and CRM teams to drive successful product adoption Market Awareness: Stay close to market and industry trends Cross-Functional Representation: Represent the domain in communications with cross-functional teams Job Requirements: At least 5 years of product management experience, with a domain knowledge of Crypto trading / exchange platforms is preferred Minimum 2 years experience collaborating in Growth or CRM related initiatives A data-informed work style, viewed through a compassionate lens of the user A passion for building a low friction and efficient onboarding experience Flexible with working on non-onboarding Exchange related projects Experience shipping and iterating on successful Software or Financial products at scale Demonstrated leadership, taking initiative and producing results Positive, can-do attitude with the ability to connect well with Designers, Engineers, QA, Marketing, Growth, CRM, Compliance, Legal Overcommunicator; highlighting key information and being to the point Understanding of API usage Diligent and open to learning new things Bring humility to your work and how you work with others Good aptitude for understanding technical concepts and applying them is preferred
Software Development Manager - Amazon Business, Opex Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential. Amazon Business (AB) is a marketplace on that combines the selection, convenience and value customers have come to know and love from Amazon, with new business features and unique benefits that address the needs of businesses. As we scale, we need to build experiences for business customers to move their planned spend on a recurring basis to Amazon Business. Enterprise customers want to leverage AB to access millions of products, business-only selection, free two-day shipping, business pricing, multi-user business accounts, approval workflow, business payment solutions, tax exemptions, dedicated business customer support and much more. Business customers require a seamless experience that cuts across planning, negotiating, order placement, responsive adjustments to schedules and reconciliation. We're building an exciting new team in Hyderabad that will revolutionize how Amazon Business connects with its customers. Our existing personalization platform has already driven impressive results - helping acquire 400K new AB accounts generating nearly $0.5B in revenue. Now, we're ready to take it to the next level! We are seeking an engineering leader who can thrive in a fast paced, high energy and fun work environment where we deliver value incrementally and frequently. We value highly technical people who know their subject matter deeply and are willing to learn new areas. We look for individuals who know how to deliver results and show a desire to develop themselves, their colleagues, and their career. This is a rare opportunity to make a real impact at Amazon. In this role you will lead a critical and highly-visible products for the business. You will be given the opportunity to autonomously deliver the technical direction of services, and the feature roadmap. You will work with extraordinary talent and have the opportunity to hire and shape the team to best execute on the product. As a Software Development Manager in our Marketing space, you'll be empowered to take ownership of a broad range of responsibilities, such as: - Directly hiring, retaining, and growing top management and engineering talent within your group. - Being a clear technical voice, working in partnership with your teams to deliver global business solutions. - Quickly and reliably delivering high quality technical solutions that will delight our customers. - Working on business strategy to define a product roadmap that's compelling and focused on growth, while collaborating with product management teams across Amazon's businesses. - Clearly communicating at the executive level risks, successes, and missteps as you define and execute on a vision for the product. Key job responsibilities This person will be managing 10 direct reports. BASIC QUALIFICATIONS - 3+ years of engineering team management experience - 5+ years of working directly within engineering teams experience - 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - 5+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams PREFERRED QUALIFICATIONS - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 16, 2025
Full time
Software Development Manager - Amazon Business, Opex Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential. Amazon Business (AB) is a marketplace on that combines the selection, convenience and value customers have come to know and love from Amazon, with new business features and unique benefits that address the needs of businesses. As we scale, we need to build experiences for business customers to move their planned spend on a recurring basis to Amazon Business. Enterprise customers want to leverage AB to access millions of products, business-only selection, free two-day shipping, business pricing, multi-user business accounts, approval workflow, business payment solutions, tax exemptions, dedicated business customer support and much more. Business customers require a seamless experience that cuts across planning, negotiating, order placement, responsive adjustments to schedules and reconciliation. We're building an exciting new team in Hyderabad that will revolutionize how Amazon Business connects with its customers. Our existing personalization platform has already driven impressive results - helping acquire 400K new AB accounts generating nearly $0.5B in revenue. Now, we're ready to take it to the next level! We are seeking an engineering leader who can thrive in a fast paced, high energy and fun work environment where we deliver value incrementally and frequently. We value highly technical people who know their subject matter deeply and are willing to learn new areas. We look for individuals who know how to deliver results and show a desire to develop themselves, their colleagues, and their career. This is a rare opportunity to make a real impact at Amazon. In this role you will lead a critical and highly-visible products for the business. You will be given the opportunity to autonomously deliver the technical direction of services, and the feature roadmap. You will work with extraordinary talent and have the opportunity to hire and shape the team to best execute on the product. As a Software Development Manager in our Marketing space, you'll be empowered to take ownership of a broad range of responsibilities, such as: - Directly hiring, retaining, and growing top management and engineering talent within your group. - Being a clear technical voice, working in partnership with your teams to deliver global business solutions. - Quickly and reliably delivering high quality technical solutions that will delight our customers. - Working on business strategy to define a product roadmap that's compelling and focused on growth, while collaborating with product management teams across Amazon's businesses. - Clearly communicating at the executive level risks, successes, and missteps as you define and execute on a vision for the product. Key job responsibilities This person will be managing 10 direct reports. BASIC QUALIFICATIONS - 3+ years of engineering team management experience - 5+ years of working directly within engineering teams experience - 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - 5+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams PREFERRED QUALIFICATIONS - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Contract: Full Time Payment: Salaried Salary: £31,000 per annum At Thistle Piccadilly, we don't have a specific mould that we want our employees to fit to. Instead, we believe in hiring people who are passionate about welcoming our guests and making them feel as at home as we are. We're looking for enthusiastic, guest orientated people who want to grow both personally and professionally. What you'll be doing As Reception Manager, you'll lead by example, providing excellent guest service and a smooth, efficient check-in/check-out process. Your proactive approach will be key in resolving guest queries and ensuring each interaction reflects our commitment to exceptional hospitality. Beyond guest service, you'll focus on enhancing team performance through recruiting, training, and ongoing development, helping each team member reach their full potential. Additionally, this role involves a sales component, so you'll be comfortable driving sales at the desk and empowering your team to do the same. What you'll bring Creative, inspiring leadership that motivates and guides the team to deliver exceptional service A keen eye for detail to ensure the highest standards at all times A deep passion for hospitality and guest satisfaction Excellent communication skills, with the ability to connect naturally with guests and team members Analytical skills for problem-solving and sales strategy Knowledge of Opera is beneficial but not essential What you'll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we'll take care of you at every step of your journey so that you can take care of our guests. In fact, we're so committed to this that our 'People Promise' sets out how you can expect us to support you at every step of your application and your career with us. Whether that's your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We're here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing - You work hard, so we'll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream - You'll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks - Savings on 1000's of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend - Earn up to £1000 when friends join our team Interest-Free Loans - Season ticket loans to make commuting easier Mental & Physical Well-being - We're here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line - Free, confidential advice Be Well Platform - Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community - We're proud of everything we achieve, so we always celebrate our extraordinary team and culture. 'Wonderful People' Awards - Monthly, quarterly, and annual recognition Social & Seasonal Events - Fun, inclusive celebrations People Council - A platform for every voice Paid Volunteering Days - Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Jul 16, 2025
Full time
Contract: Full Time Payment: Salaried Salary: £31,000 per annum At Thistle Piccadilly, we don't have a specific mould that we want our employees to fit to. Instead, we believe in hiring people who are passionate about welcoming our guests and making them feel as at home as we are. We're looking for enthusiastic, guest orientated people who want to grow both personally and professionally. What you'll be doing As Reception Manager, you'll lead by example, providing excellent guest service and a smooth, efficient check-in/check-out process. Your proactive approach will be key in resolving guest queries and ensuring each interaction reflects our commitment to exceptional hospitality. Beyond guest service, you'll focus on enhancing team performance through recruiting, training, and ongoing development, helping each team member reach their full potential. Additionally, this role involves a sales component, so you'll be comfortable driving sales at the desk and empowering your team to do the same. What you'll bring Creative, inspiring leadership that motivates and guides the team to deliver exceptional service A keen eye for detail to ensure the highest standards at all times A deep passion for hospitality and guest satisfaction Excellent communication skills, with the ability to connect naturally with guests and team members Analytical skills for problem-solving and sales strategy Knowledge of Opera is beneficial but not essential What you'll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we'll take care of you at every step of your journey so that you can take care of our guests. In fact, we're so committed to this that our 'People Promise' sets out how you can expect us to support you at every step of your application and your career with us. Whether that's your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We're here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing - You work hard, so we'll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream - You'll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks - Savings on 1000's of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend - Earn up to £1000 when friends join our team Interest-Free Loans - Season ticket loans to make commuting easier Mental & Physical Well-being - We're here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line - Free, confidential advice Be Well Platform - Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community - We're proud of everything we achieve, so we always celebrate our extraordinary team and culture. 'Wonderful People' Awards - Monthly, quarterly, and annual recognition Social & Seasonal Events - Fun, inclusive celebrations People Council - A platform for every voice Paid Volunteering Days - Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
A-to-z Guarantee is Amazon's primary mechanism for protecting customers when they encounter a negative order experience with a third-party seller. We focus on helping Customers easily report a problem when something goes wrong, Sellers to effectively resolve these problems for our customers, and Amazon systems & associates to efficiently adjudicate decisions where we need to step in! Because of the customer experience & financial impact of this product, as well as the opportunities to test integration points upstream, parallel, and downstream - this is an exciting opportunity for a Business Analyst to enter the team, take ownership of the problem space, simplify & reinvent, and help drive exciting results for the program! Key job responsibilities • Strategic Leadership & Program Management: Develop and implement comprehensive strategic roadmaps for the A-to-z Guarantee program. Manage the entire lifecycle of projects from conception to delivery, ensuring alignment with program goals. Conduct regular reviews with senior leadership, including Directors and VPs, to communicate progress and strategic direction. • Customer & Seller Experience Enhancement: Spearhead initiatives to improve customer and seller experiences across multiple dimensions, including defect reduction, claim avoidance, remediation processes, and cost efficiency. Collaborate with product managers to define and execute improvement roadmaps that address key pain points and drive satisfaction. • Cross-functional Collaboration: Foster strong partnerships across various teams including policy, product, legal, customer support, and seller support. Coordinate efforts to develop and implement KPIs, process improvements, and innovative solutions. Act as a central point of contact to facilitate communication and resolve conflicts between partner teams. • Process Optimization & Innovation: Identify opportunities for automation and efficiency improvements throughout the A-to-z Guarantee program. Develop and implement best practices for program management and execution. Design innovative solutions such as closed-loop mechanisms for warranty claims and cost-effective concession strategies. • Analytics & Reporting: Establish robust KPIs to track program performance and success. Conduct regular customer and seller surveys to identify areas for improvement. Leverage data analysis to drive decision-making and strategy development. Create and present comprehensive performance metrics to stakeholders at all levels. • Risk Management & Protection: Ensure the A-to-z Guarantee program effectively protects customers from fraud, counterfeit products, and abuse. Develop and implement security measures for third-party seller transactions. Continuously monitor and improve claim filing processes while maintaining compliance with legal and policy requirements. • Trust Building & Marketing: Work closely with trust and marketing teams to enhance the perception of the A-to-z Guarantee program among customers and sellers. Develop and execute initiatives to increase awareness and understanding of the program. Lead experiments and campaigns to improve program effectiveness and close the trust gap between Retail and third-party sellers. A day in the life Your day revolves around driving customer trust and seller success through the A-to-z Guarantee program. Start with a team standup to align on priorities and address any immediate concerns. Participate in data review sessions with analytics teams to track program health metrics, including claim volumes, resolution rates, and customer satisfaction scores. Connect with Policy and Legal partners to navigate regulatory requirements while implementing customer experience improvements. Collaborate with Trust and Marketing teams to review perception metrics and plan awareness initiatives. Join global syncs with operations teams to monitor processing efficiency and automation opportunities. Partner with product managers and engineers to track the progress of new features and improvements in the claims experience. Review escalations with seller support teams and analyze the effectiveness of recent process improvements. Between meetings, you'll work on strategic documentation, prepare executive updates, and respond to time-sensitive issues. The role requires constant balancing of immediate operational needs with long-term strategic initiatives, all while ensuring the A-to-z Guarantee program maintains its position as a cornerstone of customer trust on Amazon's marketplace. Work hours are 4:00 PM to 2:00 AM (evening/night shift) About the team Guaranteed Remediation Experience (GRX) provides Amazon's primary mechanism for protecting customers when they encounter a negative order experience. We focus on helping Customers easily report a problem when something goes wrong, Sellers to effectively resolve these problems for our customers, and Amazon systems & associates to efficiently adjudicate decisions where we need to step in! Because of the customer experience & financial impact of this product, as well as the opportunities to test integration points upstream, parallel, and downstream. BASIC QUALIFICATIONS - 5+ years of working cross functionally with tech and non-tech teams experience - 5+ years of program or project management experience - 5+ years of delivering cross functional projects experience - Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 16, 2025
Full time
A-to-z Guarantee is Amazon's primary mechanism for protecting customers when they encounter a negative order experience with a third-party seller. We focus on helping Customers easily report a problem when something goes wrong, Sellers to effectively resolve these problems for our customers, and Amazon systems & associates to efficiently adjudicate decisions where we need to step in! Because of the customer experience & financial impact of this product, as well as the opportunities to test integration points upstream, parallel, and downstream - this is an exciting opportunity for a Business Analyst to enter the team, take ownership of the problem space, simplify & reinvent, and help drive exciting results for the program! Key job responsibilities • Strategic Leadership & Program Management: Develop and implement comprehensive strategic roadmaps for the A-to-z Guarantee program. Manage the entire lifecycle of projects from conception to delivery, ensuring alignment with program goals. Conduct regular reviews with senior leadership, including Directors and VPs, to communicate progress and strategic direction. • Customer & Seller Experience Enhancement: Spearhead initiatives to improve customer and seller experiences across multiple dimensions, including defect reduction, claim avoidance, remediation processes, and cost efficiency. Collaborate with product managers to define and execute improvement roadmaps that address key pain points and drive satisfaction. • Cross-functional Collaboration: Foster strong partnerships across various teams including policy, product, legal, customer support, and seller support. Coordinate efforts to develop and implement KPIs, process improvements, and innovative solutions. Act as a central point of contact to facilitate communication and resolve conflicts between partner teams. • Process Optimization & Innovation: Identify opportunities for automation and efficiency improvements throughout the A-to-z Guarantee program. Develop and implement best practices for program management and execution. Design innovative solutions such as closed-loop mechanisms for warranty claims and cost-effective concession strategies. • Analytics & Reporting: Establish robust KPIs to track program performance and success. Conduct regular customer and seller surveys to identify areas for improvement. Leverage data analysis to drive decision-making and strategy development. Create and present comprehensive performance metrics to stakeholders at all levels. • Risk Management & Protection: Ensure the A-to-z Guarantee program effectively protects customers from fraud, counterfeit products, and abuse. Develop and implement security measures for third-party seller transactions. Continuously monitor and improve claim filing processes while maintaining compliance with legal and policy requirements. • Trust Building & Marketing: Work closely with trust and marketing teams to enhance the perception of the A-to-z Guarantee program among customers and sellers. Develop and execute initiatives to increase awareness and understanding of the program. Lead experiments and campaigns to improve program effectiveness and close the trust gap between Retail and third-party sellers. A day in the life Your day revolves around driving customer trust and seller success through the A-to-z Guarantee program. Start with a team standup to align on priorities and address any immediate concerns. Participate in data review sessions with analytics teams to track program health metrics, including claim volumes, resolution rates, and customer satisfaction scores. Connect with Policy and Legal partners to navigate regulatory requirements while implementing customer experience improvements. Collaborate with Trust and Marketing teams to review perception metrics and plan awareness initiatives. Join global syncs with operations teams to monitor processing efficiency and automation opportunities. Partner with product managers and engineers to track the progress of new features and improvements in the claims experience. Review escalations with seller support teams and analyze the effectiveness of recent process improvements. Between meetings, you'll work on strategic documentation, prepare executive updates, and respond to time-sensitive issues. The role requires constant balancing of immediate operational needs with long-term strategic initiatives, all while ensuring the A-to-z Guarantee program maintains its position as a cornerstone of customer trust on Amazon's marketplace. Work hours are 4:00 PM to 2:00 AM (evening/night shift) About the team Guaranteed Remediation Experience (GRX) provides Amazon's primary mechanism for protecting customers when they encounter a negative order experience. We focus on helping Customers easily report a problem when something goes wrong, Sellers to effectively resolve these problems for our customers, and Amazon systems & associates to efficiently adjudicate decisions where we need to step in! Because of the customer experience & financial impact of this product, as well as the opportunities to test integration points upstream, parallel, and downstream. BASIC QUALIFICATIONS - 5+ years of working cross functionally with tech and non-tech teams experience - 5+ years of program or project management experience - 5+ years of delivering cross functional projects experience - Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Sr. Business Development Manager (12 month FTC), Pickup and Return Points (PARP) Job ID: Amazon Development Center (Netherlands) B.V. - C80 Please note this is a 12-month fixed term contract Working within one of the fastest growing areas of Amazon, you will play a leading role in building and expanding our Locker and Counter network in Germany, Austria and Netherlands. With your help we will build the best-in-class pickup and returns (PARP) network across different business segments. As a Sr. Business Development Manager, you will work on the development and execution of strategies to enhance Amazon's last-mile delivery solutions. This pivotal role combines strategic vision with hands-on execution to revolutionize how millions of customers pickup and return their Amazon packages. Your responsibilities will include: • Developing and implementing expansion strategies for our PARP network • Building and nurturing strategic partnerships with location providers • Working with cross-functional teams to ensure seamless network growth • Analyzing performance metrics and driving continuous improvement • Managing complex, customer-impacting projects from conception to completion The ideal candidate combines strategic thinking with operational excellence, possesses strong analytical and relationship-building skills, and thrives in a fast-paced, dynamic environment. This role offers the opportunity to significantly impact Amazon's delivery infrastructure and shape the future of customer convenience across Central Europe. Join us in transforming the future of the pickup and returns network across Central Europe. Key job responsibilities Working within one of the fastest growing areas of Amazon, you will play a leading role in building and expanding our Locker and Counter network in Germany, Austria and Netherlands. With your help we will build the best-in-class pickup and returns (PARP) network across different business segments. You will be working in a cross-functional role where you will be responsible for developing the network of location providers suitable as hosts for Amazon's pickup location network. The main tasks will be: - Generate and implement partner specific expansion plans in DE, AT and NL to grow our PARP network. - Creating long-lasting relationships with strategic partners and own our network expansion strategy end-2-end. - Work with location partners to ensure Amazon awareness, exposure, and ultimately growth increases. - Actively monitor partner's location performance and pro-actively implement follow-up actions based on that. - To engage with multiple external and internal stakeholders from Account Management, Marketing, Finance, Business planning, Legal and Product Management to ensure the best possible customer experience throughout the complete project life-cycle. - Manage customer-impacting projects through internal and external stakeholders. BASIC QUALIFICATIONS - A degree - Advanced proficiency in written and verbal German and English - Advanced MS Office skills PREFERRED QUALIFICATIONS Education & Experience - Degree in Business, Economics, Supply Chain, or related field - Relevant professional experience in business development, account management, or network expansion - Proven track record of managing strategic partnerships in a B2B environment Business Acumen - Experience in negotiating and structuring business partnerships - Understanding of retail operations and logistics networks - Demonstrated ability to manage complex, multi-stakeholder projectsa Technical & Analytical Skills - Advanced proficiency in MS Office, particularly Excel for data analysis and Word for strategic alignments - Experience with data-driven decision making and performance metrics analysis - Familiarity with project management Language & Communication - Dutch language skills are a plus - Advanced written and verbal communication skills Leadership & Interpersonal - Strong track record of cross-functional team collaboration - Excellent stakeholder management skills - Proven ability to influence without direct authority Additional Skills - Flexibility to adapt to changing business priorities - Results-oriented mindset with strong problem-solving abilities Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: January 17, 2025 (Updated about 18 hours ago) Posted: May 19, 2025 (Updated about 18 hours ago) Posted: May 19, 2025 (Updated about 18 hours ago) Posted: February 26, 2025 (Updated 1 day ago) Posted: June 3, 2025 (Updated 4 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 16, 2025
Full time
Sr. Business Development Manager (12 month FTC), Pickup and Return Points (PARP) Job ID: Amazon Development Center (Netherlands) B.V. - C80 Please note this is a 12-month fixed term contract Working within one of the fastest growing areas of Amazon, you will play a leading role in building and expanding our Locker and Counter network in Germany, Austria and Netherlands. With your help we will build the best-in-class pickup and returns (PARP) network across different business segments. As a Sr. Business Development Manager, you will work on the development and execution of strategies to enhance Amazon's last-mile delivery solutions. This pivotal role combines strategic vision with hands-on execution to revolutionize how millions of customers pickup and return their Amazon packages. Your responsibilities will include: • Developing and implementing expansion strategies for our PARP network • Building and nurturing strategic partnerships with location providers • Working with cross-functional teams to ensure seamless network growth • Analyzing performance metrics and driving continuous improvement • Managing complex, customer-impacting projects from conception to completion The ideal candidate combines strategic thinking with operational excellence, possesses strong analytical and relationship-building skills, and thrives in a fast-paced, dynamic environment. This role offers the opportunity to significantly impact Amazon's delivery infrastructure and shape the future of customer convenience across Central Europe. Join us in transforming the future of the pickup and returns network across Central Europe. Key job responsibilities Working within one of the fastest growing areas of Amazon, you will play a leading role in building and expanding our Locker and Counter network in Germany, Austria and Netherlands. With your help we will build the best-in-class pickup and returns (PARP) network across different business segments. You will be working in a cross-functional role where you will be responsible for developing the network of location providers suitable as hosts for Amazon's pickup location network. The main tasks will be: - Generate and implement partner specific expansion plans in DE, AT and NL to grow our PARP network. - Creating long-lasting relationships with strategic partners and own our network expansion strategy end-2-end. - Work with location partners to ensure Amazon awareness, exposure, and ultimately growth increases. - Actively monitor partner's location performance and pro-actively implement follow-up actions based on that. - To engage with multiple external and internal stakeholders from Account Management, Marketing, Finance, Business planning, Legal and Product Management to ensure the best possible customer experience throughout the complete project life-cycle. - Manage customer-impacting projects through internal and external stakeholders. BASIC QUALIFICATIONS - A degree - Advanced proficiency in written and verbal German and English - Advanced MS Office skills PREFERRED QUALIFICATIONS Education & Experience - Degree in Business, Economics, Supply Chain, or related field - Relevant professional experience in business development, account management, or network expansion - Proven track record of managing strategic partnerships in a B2B environment Business Acumen - Experience in negotiating and structuring business partnerships - Understanding of retail operations and logistics networks - Demonstrated ability to manage complex, multi-stakeholder projectsa Technical & Analytical Skills - Advanced proficiency in MS Office, particularly Excel for data analysis and Word for strategic alignments - Experience with data-driven decision making and performance metrics analysis - Familiarity with project management Language & Communication - Dutch language skills are a plus - Advanced written and verbal communication skills Leadership & Interpersonal - Strong track record of cross-functional team collaboration - Excellent stakeholder management skills - Proven ability to influence without direct authority Additional Skills - Flexibility to adapt to changing business priorities - Results-oriented mindset with strong problem-solving abilities Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: January 17, 2025 (Updated about 18 hours ago) Posted: May 19, 2025 (Updated about 18 hours ago) Posted: May 19, 2025 (Updated about 18 hours ago) Posted: February 26, 2025 (Updated 1 day ago) Posted: June 3, 2025 (Updated 4 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Sr. Business Development Manager , Pickup and Return Points (PARP) Working within one of the fastest growing areas of Amazon, you will play a leading role in building and expanding our Locker and Counter network in Germany, Austria and Netherlands. With your help we will build the best-in-class pickup and returns (PARP) network across different business segments. As a Sr. Business Development Manager, you will work on the development and execution of strategies to enhance Amazon's last-mile delivery solutions. This pivotal role combines strategic vision with hands-on execution to revolutionize how millions of customers pickup and return their Amazon packages. Your responsibilities will include: • Developing and implementing expansion strategies for our PARP network • Building and nurturing strategic partnerships with location providers • Working with cross-functional teams to ensure seamless network growth • Analyzing performance metrics and driving continuous improvement • Managing complex, customer-impacting projects from conception to completion The ideal candidate combines strategic thinking with operational excellence, possesses strong analytical and relationship-building skills, and thrives in a fast-paced, dynamic environment. This role offers the opportunity to significantly impact Amazon's delivery infrastructure and shape the future of customer convenience across Central Europe. Join us in transforming the future of the pickup and returns network across Central Europe. Key job responsibilities Working within one of the fastest growing areas of Amazon, you will play a leading role in building and expanding our Locker and Counter network in Germany, Austria and Netherlands. With your help we will build the best-in-class pickup and returns (PARP) network across different business segments. You will be working in a cross-functional role where you will be responsible for developing the network of location providers suitable as hosts for Amazon's pickup location network. The main tasks will be: - Generate and implement partner specific expansion plans in DE, AT and NL to grow our PARP network. - Creating long-lasting relationships with strategic partners and own our network expansion strategy end-2-end. - Work with location partners to ensure Amazon awareness, exposure, and ultimately growth increases. - Actively monitor partner's location performance and pro-actively implement follow-up actions based on that. - To engage with multiple external and internal stakeholders from Account Management, Marketing, Finance, Business planning, Legal and Product Management to ensure the best possible customer experience throughout the complete project life-cycle. - Manage customer-impacting projects through internal and external stakeholders. BASIC QUALIFICATIONS - A degree - Advanced proficiency in written and verbal German and English - Advanced MS Office skills PREFERRED QUALIFICATIONS Education & Experience • Degree in Business, Economics, Supply Chain, or related field • Relevant professional experience in business development, account management, or network expansion • Proven track record of managing strategic partnerships in a B2B environment Business Acumen • Experience in negotiating and structuring business partnerships • Understanding of retail operations and logistics networks • Demonstrated ability to manage complex, multi-stakeholder projectsa Technical & Analytical Skills • Advanced proficiency in MS Office, particularly Excel for data analysis and Word for strategic alignments • Experience with data-driven decision making and performance metrics analysis • Familiarity with project management Language & Communication • Dutch language skills are a plus • Advanced written and verbal communication skills Leadership & Interpersonal • Strong track record of cross-functional team collaboration • Excellent stakeholder management skills • Proven ability to influence without direct authority Additional Skills • Flexibility to adapt to changing business priorities • Results-oriented mindset with strong problem-solving abilities Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: October 10, 2024 (Updated about 2 hours ago) Posted: April 28, 2025 (Updated about 3 hours ago) Posted: April 17, 2025 (Updated about 3 hours ago) Posted: April 25, 2025 (Updated about 3 hours ago) Posted: April 2, 2025 (Updated about 7 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 16, 2025
Full time
Sr. Business Development Manager , Pickup and Return Points (PARP) Working within one of the fastest growing areas of Amazon, you will play a leading role in building and expanding our Locker and Counter network in Germany, Austria and Netherlands. With your help we will build the best-in-class pickup and returns (PARP) network across different business segments. As a Sr. Business Development Manager, you will work on the development and execution of strategies to enhance Amazon's last-mile delivery solutions. This pivotal role combines strategic vision with hands-on execution to revolutionize how millions of customers pickup and return their Amazon packages. Your responsibilities will include: • Developing and implementing expansion strategies for our PARP network • Building and nurturing strategic partnerships with location providers • Working with cross-functional teams to ensure seamless network growth • Analyzing performance metrics and driving continuous improvement • Managing complex, customer-impacting projects from conception to completion The ideal candidate combines strategic thinking with operational excellence, possesses strong analytical and relationship-building skills, and thrives in a fast-paced, dynamic environment. This role offers the opportunity to significantly impact Amazon's delivery infrastructure and shape the future of customer convenience across Central Europe. Join us in transforming the future of the pickup and returns network across Central Europe. Key job responsibilities Working within one of the fastest growing areas of Amazon, you will play a leading role in building and expanding our Locker and Counter network in Germany, Austria and Netherlands. With your help we will build the best-in-class pickup and returns (PARP) network across different business segments. You will be working in a cross-functional role where you will be responsible for developing the network of location providers suitable as hosts for Amazon's pickup location network. The main tasks will be: - Generate and implement partner specific expansion plans in DE, AT and NL to grow our PARP network. - Creating long-lasting relationships with strategic partners and own our network expansion strategy end-2-end. - Work with location partners to ensure Amazon awareness, exposure, and ultimately growth increases. - Actively monitor partner's location performance and pro-actively implement follow-up actions based on that. - To engage with multiple external and internal stakeholders from Account Management, Marketing, Finance, Business planning, Legal and Product Management to ensure the best possible customer experience throughout the complete project life-cycle. - Manage customer-impacting projects through internal and external stakeholders. BASIC QUALIFICATIONS - A degree - Advanced proficiency in written and verbal German and English - Advanced MS Office skills PREFERRED QUALIFICATIONS Education & Experience • Degree in Business, Economics, Supply Chain, or related field • Relevant professional experience in business development, account management, or network expansion • Proven track record of managing strategic partnerships in a B2B environment Business Acumen • Experience in negotiating and structuring business partnerships • Understanding of retail operations and logistics networks • Demonstrated ability to manage complex, multi-stakeholder projectsa Technical & Analytical Skills • Advanced proficiency in MS Office, particularly Excel for data analysis and Word for strategic alignments • Experience with data-driven decision making and performance metrics analysis • Familiarity with project management Language & Communication • Dutch language skills are a plus • Advanced written and verbal communication skills Leadership & Interpersonal • Strong track record of cross-functional team collaboration • Excellent stakeholder management skills • Proven ability to influence without direct authority Additional Skills • Flexibility to adapt to changing business priorities • Results-oriented mindset with strong problem-solving abilities Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: October 10, 2024 (Updated about 2 hours ago) Posted: April 28, 2025 (Updated about 3 hours ago) Posted: April 17, 2025 (Updated about 3 hours ago) Posted: April 25, 2025 (Updated about 3 hours ago) Posted: April 2, 2025 (Updated about 7 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Governance Risk and Compliance Manager, AWS Security Job ID: Amazon Web Services Australia Pty Ltd Amazon Web Services (AWS) is the leading cloud service provider, providing virtualised infrastructure, storage, networking, messaging, and many other services to customers all over the world. AWS runs a globally distributed environment, operating at massive levels of scale. Businesses, from start-ups to enterprises to large government customers, run their operations and applications on AWS' highly secure infrastructure. AWS Security is looking for a Security Assurance Manager to lead and manage the certification, accreditation, assurance, and authorisation activities across the security program. You will establish and execute the overall strategy to achieve the overall milestone for the program. The successful candidate is a strategic thinker, with a deep understanding of the regulatory landscape, solid understanding of cloud technologies, experience in security and compliance, and demonstrated success in driving innovative strategies to overcome complex policies and obstacles to cloud assurance and authorisation. You will be responsible for ensuring the security of AWS services, which will lead towards achieving the overall milstone outcomes for a region. Additionally, you will be a thought leader and will be sought out for your expertise as you invent and innovative in the course of your duties. Key job responsibilities Serve as the Security Assurance leader for all components within the cloud capability, guiding and overseeing assurance and authorization activities to ensure adherence to standards and protocols. Collaborate with internal teams and customers to establish baselines and level-set the security requirements, security controls, and security objectives. Develop and implement strategies to drive security outcomes across the cloud capability, determining the methodology for collecting evidence for submission and ensuring compliance with relevant frameworks. Implement ISM, PSPF, DSPF, ASIO T4, NIST and/or other security compliance frameworks into design and build baselines to achieve the agreed security posture. Create, optimise, and support cross-functional working groups and projects aimed at enhancing security efficiency and effectiveness across the organization. Utilise domain expertise to develop thought leadership material on cloud and emerging technologies, contributing to the organization's knowledge base and industry positioning. Manage tight deadlines and drive results, demonstrating exceptional attention to detail and ensuring accuracy in all aspects of security management. Hold or be able to attain an Australian Government Security Vetting Agency clearance (see ). A day in the life In your day-to-day you will need to exercise sound judgment in making trade-offs between short versus long term security and business goals. You will demonstrate resilience and navigate difficult situations with composure and tact, with a goal to achieve a great outcome for the customer. You will be successful in this role by regularly analysing your own performance with a critical eye. A broad understanding of the AWS business and its interconnections is required. This position will also provide training, advice, and mentorship to other teams throughout AWS. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. The team is comprised of security professionals with a cross section of national security and private sector experience, providing a range of perspectives required for creative problem solving. We value diversity of thought, creativity, and a strong Bias for Action and Earn Trust. We believe that there are no "perfect" security solutions and we develop and iterate using a continuous improvement process. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS 6+ years experience working in areas related to security assurance, such as cybersecurity, auditing, security architecture, regulatory affairs or public sector agencies involved in cybersecurity management. Experience working with governance, risk and compliance programs that directly involve interaction with regulatory bodies. Proficient with government security frameworks, policies and standards (e.g. PSPF, ISM, DSPF. ASD Essential Eight) Experience working with cloud technologies. PREFERRED QUALIFICATIONS Degree or equivalent experience in (Computer Science, Engineering, Cyber Security, IT Security Management, Security Risk Management)a related security field Minimum 5 years experience in implementing and operationalising security to meet business outcomes Ability to able to credibly coordinate between technical teams and business stakeholders Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Jul 16, 2025
Full time
Governance Risk and Compliance Manager, AWS Security Job ID: Amazon Web Services Australia Pty Ltd Amazon Web Services (AWS) is the leading cloud service provider, providing virtualised infrastructure, storage, networking, messaging, and many other services to customers all over the world. AWS runs a globally distributed environment, operating at massive levels of scale. Businesses, from start-ups to enterprises to large government customers, run their operations and applications on AWS' highly secure infrastructure. AWS Security is looking for a Security Assurance Manager to lead and manage the certification, accreditation, assurance, and authorisation activities across the security program. You will establish and execute the overall strategy to achieve the overall milestone for the program. The successful candidate is a strategic thinker, with a deep understanding of the regulatory landscape, solid understanding of cloud technologies, experience in security and compliance, and demonstrated success in driving innovative strategies to overcome complex policies and obstacles to cloud assurance and authorisation. You will be responsible for ensuring the security of AWS services, which will lead towards achieving the overall milstone outcomes for a region. Additionally, you will be a thought leader and will be sought out for your expertise as you invent and innovative in the course of your duties. Key job responsibilities Serve as the Security Assurance leader for all components within the cloud capability, guiding and overseeing assurance and authorization activities to ensure adherence to standards and protocols. Collaborate with internal teams and customers to establish baselines and level-set the security requirements, security controls, and security objectives. Develop and implement strategies to drive security outcomes across the cloud capability, determining the methodology for collecting evidence for submission and ensuring compliance with relevant frameworks. Implement ISM, PSPF, DSPF, ASIO T4, NIST and/or other security compliance frameworks into design and build baselines to achieve the agreed security posture. Create, optimise, and support cross-functional working groups and projects aimed at enhancing security efficiency and effectiveness across the organization. Utilise domain expertise to develop thought leadership material on cloud and emerging technologies, contributing to the organization's knowledge base and industry positioning. Manage tight deadlines and drive results, demonstrating exceptional attention to detail and ensuring accuracy in all aspects of security management. Hold or be able to attain an Australian Government Security Vetting Agency clearance (see ). A day in the life In your day-to-day you will need to exercise sound judgment in making trade-offs between short versus long term security and business goals. You will demonstrate resilience and navigate difficult situations with composure and tact, with a goal to achieve a great outcome for the customer. You will be successful in this role by regularly analysing your own performance with a critical eye. A broad understanding of the AWS business and its interconnections is required. This position will also provide training, advice, and mentorship to other teams throughout AWS. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. The team is comprised of security professionals with a cross section of national security and private sector experience, providing a range of perspectives required for creative problem solving. We value diversity of thought, creativity, and a strong Bias for Action and Earn Trust. We believe that there are no "perfect" security solutions and we develop and iterate using a continuous improvement process. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS 6+ years experience working in areas related to security assurance, such as cybersecurity, auditing, security architecture, regulatory affairs or public sector agencies involved in cybersecurity management. Experience working with governance, risk and compliance programs that directly involve interaction with regulatory bodies. Proficient with government security frameworks, policies and standards (e.g. PSPF, ISM, DSPF. ASD Essential Eight) Experience working with cloud technologies. PREFERRED QUALIFICATIONS Degree or equivalent experience in (Computer Science, Engineering, Cyber Security, IT Security Management, Security Risk Management)a related security field Minimum 5 years experience in implementing and operationalising security to meet business outcomes Ability to able to credibly coordinate between technical teams and business stakeholders Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
The Royal Horseguards is a beautiful 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place. What you'll be doing As the Chief Engineer, you will be responsible for the upkeep and maintenance of all areas of the hotel, ensuring that equipment, services, buildings, and plant facilities are operating at optimal levels. You will act as the project manager for any planned refurbishment work, serving as the central point of contact for all parties involved. Building and maintaining strong relationships with contractors will be essential as you monitor their work on-site. In your role as the main technical manager at the hotel, you will provide expert advice and guidance on all technical and building matters. You will support health and safety initiatives, ensuring that all statutory requirements are met and upheld. Your responsibilities will also include creating and overseeing a Planned Preventative Maintenance (PPM) program to ensure the long-term efficiency of hotel operations. You will lead and develop your team, with full responsibility for recruitment, management, and staff development, ensuring that results are delivered on time and to the highest standards. What you'll bring Proven leadership skills, with the ability to effectively manage and motivate the maintenance team to perform efficiently Strong commitment to adherence to the company's maintenance and safety policies and procedures at all times A safety-first mindset, ensuring compliance with statutory health and safety regulations, including fire precautions, manual handling, chemical usage, and waste disposal Ability to work under pressure and react quickly to resolve issues as they arise Excellent multitasking skills, with flexibility to adapt to changing priorities and demands Strong organizational skills to manage multiple projects and deadlines effectively Technical expertise in building maintenance, engineering systems, and relevant regulations A collaborative approach, fostering a positive team environment and promoting transparency and communication across departments What you'll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we'll take care of you at every step of your journey so that you can take care of our guests. In fact, we're so committed to this that our 'People Promise' sets out how you can expect us to support you at every step of your application and your career with us. Whether that's your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We're here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing - You work hard, so we'll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream - You'll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks - Savings on 1000's of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend - Earn up to £1000 when friends join our team Interest-Free Loans - Season ticket loans to make commuting easier Mental & Physical Well-being - We're here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line - Free, confidential advice Be Well Platform - Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community - We're proud of everything we achieve, so we always celebrate our extraordinary team and culture. 'Wonderful People' Awards - Monthly, quarterly, and annual recognition Social & Seasonal Events - Fun, inclusive celebrations People Council - A platform for every voice Paid Volunteering Days - Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Jul 16, 2025
Full time
The Royal Horseguards is a beautiful 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place. What you'll be doing As the Chief Engineer, you will be responsible for the upkeep and maintenance of all areas of the hotel, ensuring that equipment, services, buildings, and plant facilities are operating at optimal levels. You will act as the project manager for any planned refurbishment work, serving as the central point of contact for all parties involved. Building and maintaining strong relationships with contractors will be essential as you monitor their work on-site. In your role as the main technical manager at the hotel, you will provide expert advice and guidance on all technical and building matters. You will support health and safety initiatives, ensuring that all statutory requirements are met and upheld. Your responsibilities will also include creating and overseeing a Planned Preventative Maintenance (PPM) program to ensure the long-term efficiency of hotel operations. You will lead and develop your team, with full responsibility for recruitment, management, and staff development, ensuring that results are delivered on time and to the highest standards. What you'll bring Proven leadership skills, with the ability to effectively manage and motivate the maintenance team to perform efficiently Strong commitment to adherence to the company's maintenance and safety policies and procedures at all times A safety-first mindset, ensuring compliance with statutory health and safety regulations, including fire precautions, manual handling, chemical usage, and waste disposal Ability to work under pressure and react quickly to resolve issues as they arise Excellent multitasking skills, with flexibility to adapt to changing priorities and demands Strong organizational skills to manage multiple projects and deadlines effectively Technical expertise in building maintenance, engineering systems, and relevant regulations A collaborative approach, fostering a positive team environment and promoting transparency and communication across departments What you'll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we'll take care of you at every step of your journey so that you can take care of our guests. In fact, we're so committed to this that our 'People Promise' sets out how you can expect us to support you at every step of your application and your career with us. Whether that's your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We're here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing - You work hard, so we'll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream - You'll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks - Savings on 1000's of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend - Earn up to £1000 when friends join our team Interest-Free Loans - Season ticket loans to make commuting easier Mental & Physical Well-being - We're here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line - Free, confidential advice Be Well Platform - Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community - We're proud of everything we achieve, so we always celebrate our extraordinary team and culture. 'Wonderful People' Awards - Monthly, quarterly, and annual recognition Social & Seasonal Events - Fun, inclusive celebrations People Council - A platform for every voice Paid Volunteering Days - Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
