About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world . Innovators Wanted - Join Our Extraordinary Advanced Development Talent Community! At SharkNinja, we are always seeking world-class engineering talent eager to push the boundaries of product design innovation. Whether you are a technical leader, a complex problem solver, or an engineer driven by curiosity and hands-on experimentation, we want to hear from you! Our Advanced Development (Product Design Engineering & Front-End Innovation) teams thrive on tinkering -whether it's conceptualizing, prototyping, or refining the next generation of consumer products. We embrace engineering rigor, rapid iteration, and cross-disciplinary collaboration to transform ambitious ideas into manufacturable, high-performance solutions. If you are passionate about hands-on engineering, systems thinking, and delivering best-in-class solutions, join us. Think beyond conventional boundaries, embrace technical challenges, and be part of a team that turns visionary concepts into reality . What You'll Do Invent & Innovate: Develop and prototype new product concepts that redefine consumer expectations. Collaborate & Build: Work cross-functionally with engineering, design, user experience, and manufacturing teams to bring ideas to life. Create Scalable Solutions: Design new technologies that transition seamlessly from early-stage development to full-scale production. Shape the Future: Influence SharkNinja's product roadmap with disruptive, consumer-driven ideas. Support the communication of ideas quickly and be able to drive a team effectively using a combination of sketching, CAD layouts, 3D models and working prototypes to evaluate potential solutions. Confidence in managing external providers of technology solution to reduce our time to market. Understand the importance of clear product definition during the design process but be able to appreciate the spark of inspiration. Be naturally curious and relentlessly driven to find better solutions to everyday problems. What You'll Bring We are open to talent at all levels! Whether you have a few years of experience or a seasoned career in Advanced Development/Product Design Engineering , what matters most is your ability to innovate, collaborate, and execute. Ideal candidates will have: A passion for problem-solving, creative thinking, and technical excellence. The ideal candidate will have a degree-level technical qualification, ideally in Industrial Design, Mechanical Engineering or Product Design Engineering, with significant product design content. Extensive experience in an Industrial design/product design/innovation environment A track record of concept development, prototyping, and transitioning projects into production . Strong collaboration skills and the ability to work in a fast-paced, entrepreneurial environment . Proven track record of taking consumer concept ideas through selection process and into tooling and mass production. Strong leadership experience required with excellent communication skills and an inspirational leadership style. Extensive experience required in areas of High-Volume Plastic Injection Molding, Sheet Metal, Die Casting etc. About the Team: Endless Innovation: We don't just create products; we revolutionize categories. Fast-Paced & Impactful: Work on meaningful projects with real-world impact. Growth Opportunities: Whether you're early in your career or a seasoned professional, we invest in talent development. A Culture of Curiosity: We encourage bold thinking and taking smart risks. If you're excited about the future of Advanced Development and want to be part of a company that never stops innovating, let's connect! SharkNinja is always on the lookout for top-tier AD talent to help shape the future. Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja's Candidate Privacy Notice can be found here: For candidates based in China, please visit: For candidates based in Vietnam, please visit: We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
Jul 17, 2025
Full time
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world . Innovators Wanted - Join Our Extraordinary Advanced Development Talent Community! At SharkNinja, we are always seeking world-class engineering talent eager to push the boundaries of product design innovation. Whether you are a technical leader, a complex problem solver, or an engineer driven by curiosity and hands-on experimentation, we want to hear from you! Our Advanced Development (Product Design Engineering & Front-End Innovation) teams thrive on tinkering -whether it's conceptualizing, prototyping, or refining the next generation of consumer products. We embrace engineering rigor, rapid iteration, and cross-disciplinary collaboration to transform ambitious ideas into manufacturable, high-performance solutions. If you are passionate about hands-on engineering, systems thinking, and delivering best-in-class solutions, join us. Think beyond conventional boundaries, embrace technical challenges, and be part of a team that turns visionary concepts into reality . What You'll Do Invent & Innovate: Develop and prototype new product concepts that redefine consumer expectations. Collaborate & Build: Work cross-functionally with engineering, design, user experience, and manufacturing teams to bring ideas to life. Create Scalable Solutions: Design new technologies that transition seamlessly from early-stage development to full-scale production. Shape the Future: Influence SharkNinja's product roadmap with disruptive, consumer-driven ideas. Support the communication of ideas quickly and be able to drive a team effectively using a combination of sketching, CAD layouts, 3D models and working prototypes to evaluate potential solutions. Confidence in managing external providers of technology solution to reduce our time to market. Understand the importance of clear product definition during the design process but be able to appreciate the spark of inspiration. Be naturally curious and relentlessly driven to find better solutions to everyday problems. What You'll Bring We are open to talent at all levels! Whether you have a few years of experience or a seasoned career in Advanced Development/Product Design Engineering , what matters most is your ability to innovate, collaborate, and execute. Ideal candidates will have: A passion for problem-solving, creative thinking, and technical excellence. The ideal candidate will have a degree-level technical qualification, ideally in Industrial Design, Mechanical Engineering or Product Design Engineering, with significant product design content. Extensive experience in an Industrial design/product design/innovation environment A track record of concept development, prototyping, and transitioning projects into production . Strong collaboration skills and the ability to work in a fast-paced, entrepreneurial environment . Proven track record of taking consumer concept ideas through selection process and into tooling and mass production. Strong leadership experience required with excellent communication skills and an inspirational leadership style. Extensive experience required in areas of High-Volume Plastic Injection Molding, Sheet Metal, Die Casting etc. About the Team: Endless Innovation: We don't just create products; we revolutionize categories. Fast-Paced & Impactful: Work on meaningful projects with real-world impact. Growth Opportunities: Whether you're early in your career or a seasoned professional, we invest in talent development. A Culture of Curiosity: We encourage bold thinking and taking smart risks. If you're excited about the future of Advanced Development and want to be part of a company that never stops innovating, let's connect! SharkNinja is always on the lookout for top-tier AD talent to help shape the future. Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja's Candidate Privacy Notice can be found here: For candidates based in China, please visit: For candidates based in Vietnam, please visit: We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
Tom's Guide and TechRadar exist for one simple, singular purpose: to help our readers buy, enjoy and enhance the tech they love. They're two of the biggest tech sites in the world, and we're on the lookout for someone to join and help amplify our world-class VPN, digital privacy and security coverage. What you'll be doing Reporting to the Editor-in-Chief VPN, you'll be working across Tom's Guide and TechRadar managing VPN workflow, collaborating with the Editor-in-Chief to streamline editorial processes and ensure all content meets the highest standards. You'll manage content pipelines to ensure all targets are met, coordinate collaboration across multiple editorial locations, reduce content backlog by improving editorial processes and ensure editorial quality standards. Experience that will put you ahead of the curve Experience in an editorial operations role within digital publishing Sub-editing and content production skills, with an eye for detail and consistency Experience writing for online audiences Good knowledge of SEO and evergreen content management A background or passion in VPNs, cybersecurity, or digital privacy is a plus, but an interest in consumer tech is just as valuable What's in it for you The expected range for this role is £29,000 - £45,000 This is a Hybrid role from our Bath Office, working three days from the office, two from home This is a fixed term position for 6 months Plus more great perks, which include; Uncapped leave, because we trust you to manage your workload and time When we hit our targets, enjoy a share of our profits with a bonus Refer a friend and get rewarded when they join Future Wellbeing support with access to our Colleague Assistant Programmes Opportunity to purchase shares in Future, with our Share Incentive Plan Internal job family level E5 Who are we We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces. We've got ambitious plans that further build on our growth momentum and unlock new opportunities - and we're looking for driven people who want to be a part of it! Our Future, Our Responsibility - Inclusion and Diversity at Future We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive. When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table - it's about making sure the table has room for everyone. Because a diverse team isn't just good for business. It's the Future. Please let us know if you need any reasonable adjustments made so we can give you the best experience! Find out more about Our Future, Our Responsibility on our website.
Jul 17, 2025
Full time
Tom's Guide and TechRadar exist for one simple, singular purpose: to help our readers buy, enjoy and enhance the tech they love. They're two of the biggest tech sites in the world, and we're on the lookout for someone to join and help amplify our world-class VPN, digital privacy and security coverage. What you'll be doing Reporting to the Editor-in-Chief VPN, you'll be working across Tom's Guide and TechRadar managing VPN workflow, collaborating with the Editor-in-Chief to streamline editorial processes and ensure all content meets the highest standards. You'll manage content pipelines to ensure all targets are met, coordinate collaboration across multiple editorial locations, reduce content backlog by improving editorial processes and ensure editorial quality standards. Experience that will put you ahead of the curve Experience in an editorial operations role within digital publishing Sub-editing and content production skills, with an eye for detail and consistency Experience writing for online audiences Good knowledge of SEO and evergreen content management A background or passion in VPNs, cybersecurity, or digital privacy is a plus, but an interest in consumer tech is just as valuable What's in it for you The expected range for this role is £29,000 - £45,000 This is a Hybrid role from our Bath Office, working three days from the office, two from home This is a fixed term position for 6 months Plus more great perks, which include; Uncapped leave, because we trust you to manage your workload and time When we hit our targets, enjoy a share of our profits with a bonus Refer a friend and get rewarded when they join Future Wellbeing support with access to our Colleague Assistant Programmes Opportunity to purchase shares in Future, with our Share Incentive Plan Internal job family level E5 Who are we We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces. We've got ambitious plans that further build on our growth momentum and unlock new opportunities - and we're looking for driven people who want to be a part of it! Our Future, Our Responsibility - Inclusion and Diversity at Future We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive. When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table - it's about making sure the table has room for everyone. Because a diverse team isn't just good for business. It's the Future. Please let us know if you need any reasonable adjustments made so we can give you the best experience! Find out more about Our Future, Our Responsibility on our website.
Audiomob was founded on the core principle that there is a better way to monetise games. We created Audiomob to help developers monetise their games through non-interrupting audio ads. We're innovating the adtech and gaming space through our unique 'audio ads for games' format. Our format allows advertisers to engage consumers while letting developers monetise their games without disrupting gameplay. A creative start-up to scale-up an environment that thrives on new creative and smarter ways of doing things. We are growing rapidly with a client portfolio of the worlds' leading brands including the likes of Warner Music Group, Intel, P&G, Uber Eats, McDonalds and more. Job Title: Head of Finance Location: AUH, UAE Reports To: Founders (CEO & CTO) About Audiomob We have an exciting opportunity for a new Head of Finance to join our team based in Abu Dhabi. If you are a driven, detail-oriented, self-starter, who is hungry for their next opportunity this role could be for you. You will be working closely with our CEO and CTO during the fundraising cycles and will be a key player in the overall corporate direction, strategies and success of the business. Additionally, we are looking for someone who can establish controls and processes that minimise risk and preserve our financial and legal compliance. You must be able to communicate the company's financial health and growth to potential investors. Key Responsibilities: Own all aspects of financial planning, forecasting, and modelling , including revenue projections, cash flow management, and full balance sheet modelling ensuring data integrity, scenario flexibility, and alignment with fundraising and growth goals Partner closely with the CEO and executive team to shape commercial strategy, monetisation models (e.g. CPM, CPI, CPC), and market expansion plans, providing strategic insight on margin optimisation and capital allocation Build and scale the finance function for a high-growth AdTech environment-establishing lean, scalable systems and processes across accounting, FP&A, tax, audit, and compliance, with a hands-on leadership style Lead board and investor reporting , including preparation of fundraising materials, performance updates, KPI dashboards (e.g. LTR, eCPM, ROAS), and due diligence support for the Series B process and beyond Develop and maintain annual budgets and rolling forecasts that reflect the dynamic nature of AdTech markets, factoring in seasonality, demand fluctuations, pipeline velocity, and programmatic revenue flow Create and enforce budgets at the divisional level , working cross-functionally to ensure spend accountability, performance tracking, and alignment with overall company profitability targets Ensure robust international financial operations , particularly across the US, UK, and MENA regions, managing multi-entity compliance, cross-border payments, tax considerations, and FX exposure Lead the finance team to ensure timely advertiser collections and on-time developer payments , maintaining healthy working capital, protecting commercial relationships Qualifications & Experience Proven experience as a Head of Finance, VP Finance, or CFO within a high-growth tech or AdTech company, ideally leading through a successful Series A and preparing for Series B or later-stage funding Expert-level financial modelling skills , including full ownership of revenue forecasting, cash flow, and balance sheet planning across global entities and business units Strong track record of managing budgeting processes , including setting and enforcing divisional budgets, and driving accountability across cross-functional teams Hands-on experience with international finance operations , including US, UK, and MENA regions covering tax, audit, compliance, FX, and multi-entity consolidations In-depth knowledge of AdTech monetisation models and revenue flows , such as CPM, CPI, and programmatic trading; understanding of key industry metrics (e.g. ROAS, eCPM, LTR) is essential Demonstrated success in managing working capital cycles , ensuring timely collections from advertisers and on-time payouts to publishers/developers Skilled in preparing board and investor materials , including KPIs, financial narratives, and investor updates, with experience supporting due diligence and equity/debt raises Exceptional leadership skills , with experience building and mentoring finance teams in fast-paced, resource-constrained environments Familiarity with finance systems (e.g. Xero, Netsuite, Quickbooks, Looker, Chargebee, or similar), and ability to implement and optimise tools to support scale. ACA / ACCA / CIMA qualified or equivalent finance qualification preferred; MBA or additional strategic finance training is a plus Equity Private healthcare and dental Additional holiday on birthday We're building a diverse, inclusive team: Diversity and representation matters to us all. While the forward journey of representation in the game and tech sectors is improving, we recognise that there is still work to be done. We know that the future we want to see should be reflected in our own team and values. As such, we encourage applicants from all backgrounds to apply, and welcome those that believe diversity in all its forms is a key driver of success. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Experience in Finance Leadership: How many years of experience do you have in a finance leadership role (e.g., Head of Finance, CFO)? Select Relevant Qualifications: Do you have relevant qualifications in Finance, Accounting, or a related field? Select Chartered Accountant Certification: Are you a Chartered Accountant (ACA / CA / ACCA or equivalent)? Select Fundraising Experience: Have you been involved in fundraising, especially in Series B or later rounds? Select Financial Planning and Budgeting: Have you developed and managed yearly financial plans/ financial modeling and budgets? Select Team Leadership: Have you led and managed a finance team? If so, how many team members did you manage? Select Financial Operations Management: Do you have experience overseeing accounting, financial reporting, tax, audit, and compliance operations? Select Financial Performance Analysis: Do you have experience analyzing and evaluating financial performance to identify growth opportunities and risk mitigation strategies? Select Compliance with Financial Regulations: Are you knowledgeable about financial regulations (tax implications) and compliance requirements in various jurisdictions (e.g., US, UAE)? Select International Finance Operations: Do you have experience managing international finance operations, particularly in the US markets? Select Understanding of Programmatic Advertising Ecosystem: Do you have an understanding of the programmatic advertising ecosystem from a financial perspective? Select
Jul 17, 2025
Full time
Audiomob was founded on the core principle that there is a better way to monetise games. We created Audiomob to help developers monetise their games through non-interrupting audio ads. We're innovating the adtech and gaming space through our unique 'audio ads for games' format. Our format allows advertisers to engage consumers while letting developers monetise their games without disrupting gameplay. A creative start-up to scale-up an environment that thrives on new creative and smarter ways of doing things. We are growing rapidly with a client portfolio of the worlds' leading brands including the likes of Warner Music Group, Intel, P&G, Uber Eats, McDonalds and more. Job Title: Head of Finance Location: AUH, UAE Reports To: Founders (CEO & CTO) About Audiomob We have an exciting opportunity for a new Head of Finance to join our team based in Abu Dhabi. If you are a driven, detail-oriented, self-starter, who is hungry for their next opportunity this role could be for you. You will be working closely with our CEO and CTO during the fundraising cycles and will be a key player in the overall corporate direction, strategies and success of the business. Additionally, we are looking for someone who can establish controls and processes that minimise risk and preserve our financial and legal compliance. You must be able to communicate the company's financial health and growth to potential investors. Key Responsibilities: Own all aspects of financial planning, forecasting, and modelling , including revenue projections, cash flow management, and full balance sheet modelling ensuring data integrity, scenario flexibility, and alignment with fundraising and growth goals Partner closely with the CEO and executive team to shape commercial strategy, monetisation models (e.g. CPM, CPI, CPC), and market expansion plans, providing strategic insight on margin optimisation and capital allocation Build and scale the finance function for a high-growth AdTech environment-establishing lean, scalable systems and processes across accounting, FP&A, tax, audit, and compliance, with a hands-on leadership style Lead board and investor reporting , including preparation of fundraising materials, performance updates, KPI dashboards (e.g. LTR, eCPM, ROAS), and due diligence support for the Series B process and beyond Develop and maintain annual budgets and rolling forecasts that reflect the dynamic nature of AdTech markets, factoring in seasonality, demand fluctuations, pipeline velocity, and programmatic revenue flow Create and enforce budgets at the divisional level , working cross-functionally to ensure spend accountability, performance tracking, and alignment with overall company profitability targets Ensure robust international financial operations , particularly across the US, UK, and MENA regions, managing multi-entity compliance, cross-border payments, tax considerations, and FX exposure Lead the finance team to ensure timely advertiser collections and on-time developer payments , maintaining healthy working capital, protecting commercial relationships Qualifications & Experience Proven experience as a Head of Finance, VP Finance, or CFO within a high-growth tech or AdTech company, ideally leading through a successful Series A and preparing for Series B or later-stage funding Expert-level financial modelling skills , including full ownership of revenue forecasting, cash flow, and balance sheet planning across global entities and business units Strong track record of managing budgeting processes , including setting and enforcing divisional budgets, and driving accountability across cross-functional teams Hands-on experience with international finance operations , including US, UK, and MENA regions covering tax, audit, compliance, FX, and multi-entity consolidations In-depth knowledge of AdTech monetisation models and revenue flows , such as CPM, CPI, and programmatic trading; understanding of key industry metrics (e.g. ROAS, eCPM, LTR) is essential Demonstrated success in managing working capital cycles , ensuring timely collections from advertisers and on-time payouts to publishers/developers Skilled in preparing board and investor materials , including KPIs, financial narratives, and investor updates, with experience supporting due diligence and equity/debt raises Exceptional leadership skills , with experience building and mentoring finance teams in fast-paced, resource-constrained environments Familiarity with finance systems (e.g. Xero, Netsuite, Quickbooks, Looker, Chargebee, or similar), and ability to implement and optimise tools to support scale. ACA / ACCA / CIMA qualified or equivalent finance qualification preferred; MBA or additional strategic finance training is a plus Equity Private healthcare and dental Additional holiday on birthday We're building a diverse, inclusive team: Diversity and representation matters to us all. While the forward journey of representation in the game and tech sectors is improving, we recognise that there is still work to be done. We know that the future we want to see should be reflected in our own team and values. As such, we encourage applicants from all backgrounds to apply, and welcome those that believe diversity in all its forms is a key driver of success. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Experience in Finance Leadership: How many years of experience do you have in a finance leadership role (e.g., Head of Finance, CFO)? Select Relevant Qualifications: Do you have relevant qualifications in Finance, Accounting, or a related field? Select Chartered Accountant Certification: Are you a Chartered Accountant (ACA / CA / ACCA or equivalent)? Select Fundraising Experience: Have you been involved in fundraising, especially in Series B or later rounds? Select Financial Planning and Budgeting: Have you developed and managed yearly financial plans/ financial modeling and budgets? Select Team Leadership: Have you led and managed a finance team? If so, how many team members did you manage? Select Financial Operations Management: Do you have experience overseeing accounting, financial reporting, tax, audit, and compliance operations? Select Financial Performance Analysis: Do you have experience analyzing and evaluating financial performance to identify growth opportunities and risk mitigation strategies? Select Compliance with Financial Regulations: Are you knowledgeable about financial regulations (tax implications) and compliance requirements in various jurisdictions (e.g., US, UAE)? Select International Finance Operations: Do you have experience managing international finance operations, particularly in the US markets? Select Understanding of Programmatic Advertising Ecosystem: Do you have an understanding of the programmatic advertising ecosystem from a financial perspective? Select
Here at SC Johnson Ltd , we have an opportunity for a National Account Manager - Amazon to join the team based in Frimley, Surrey. You will join us on a full-time, permanent basis in return for a competitive salary. SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers such as Raid , Glade , Ziploc and more, in virtually every country around the world. Together, we are creating a better future for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. National Account Manager - Amazon Location: Frimley, Surrey Function : Sales / eComms About the National Account Manager - Amazon role: We are seeking a commercially astute and digitally savvy eCommerce Account Manager to lead our Amazon UK business. This is a high-impact role with full P&L ownership and strategic planning responsibilities. You will play a pivotal role in shaping the future of SC Johnson s Pure Play eCommerce strategy in the UK. This is an exciting opportunity to work with one of the world s leading FMCG companies in its UK Head Office, based in Surrey just outside of London. Key responsibilities of our National Account Manager - Amazon: The successful candidate will be responsible for all aspects of the Pure Play business unit; internally & externally and be directly responsible for: Amazon UK Leadership: Own and grow the Amazon UK business with full accountability for sales, profitability, and market share. Lead performance marketing strategy across Amazon Ads Console, DSP, and Search, optimizing ROAS and conversion. Drive digital shelf excellence and customer experience using tools like Profitero and ABVP. Strategic Planning & Execution: Develop and execute strategic plans to deliver growth targets across Pure Play channels. Collaborate cross-functionally with Marketing, Trade, Media, and Commercial teams to align brand and channel objectives. Lead the agency relationship for AMS + DSP Amazon Activations Innovation & Test & Learn: Championing a digital-first mindset by implementing a robust Test & Learn roadmap to drive innovation and global learning. Identify new routes to market and emerging opportunities in the Pure Play landscape. Leadership & Influence: Act as an eCommerce ambassador within the business, influencing internal stakeholders and advocating for digital transformation. Represent the UK in regional and global eCommerce forums and projects. What we re looking for in our National Account Manager - Amazon: Experience you'll bring Degree in Business Administration, Marketing, Management, or similar 4+ years eCommerce experience 2+ year Direct P&L Account management experience, Amazon preferred Demonstrated success in leading Pure Play eCommerce strategies across multiple retailers. Strong commercial acumen with full P&L ownership and a track record of exceeding revenue and profit targets. Experience working in FMCG/CPG preferred Fluent in English. Behaviors you'll need Excellent stakeholder management and cross-functional collaboration skills. Strong analytical skills and show curiosity to get to the root of a problem and expand your current knowledge. eCommerce is a diverse, exciting, and cross-functional role where there are various tasks to complete, therefore creativity is key, we want you to think outside the box and communicate your ideas. We want you to be proactive in your thinking, taking a real responsibility and ownership for your work by using your initiative to make decisions and be personally responsible for them What we can offer our National Account Manager - Amazon: Competitive pay, Sales Bonus, Car allowance & Profit Share Flexible starting and finishing times + 4.5 day working week Pension, Life cover & Health Insurance Shuttle bus service from local train stations, EV Charging Points + Cycle to work Scheme Newly refurbished Gym, Free Classes and New Spin Studio If you feel you have what it takes to become our National Account Manager - Amazon , then please click apply now!
Jul 17, 2025
Full time
Here at SC Johnson Ltd , we have an opportunity for a National Account Manager - Amazon to join the team based in Frimley, Surrey. You will join us on a full-time, permanent basis in return for a competitive salary. SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers such as Raid , Glade , Ziploc and more, in virtually every country around the world. Together, we are creating a better future for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. National Account Manager - Amazon Location: Frimley, Surrey Function : Sales / eComms About the National Account Manager - Amazon role: We are seeking a commercially astute and digitally savvy eCommerce Account Manager to lead our Amazon UK business. This is a high-impact role with full P&L ownership and strategic planning responsibilities. You will play a pivotal role in shaping the future of SC Johnson s Pure Play eCommerce strategy in the UK. This is an exciting opportunity to work with one of the world s leading FMCG companies in its UK Head Office, based in Surrey just outside of London. Key responsibilities of our National Account Manager - Amazon: The successful candidate will be responsible for all aspects of the Pure Play business unit; internally & externally and be directly responsible for: Amazon UK Leadership: Own and grow the Amazon UK business with full accountability for sales, profitability, and market share. Lead performance marketing strategy across Amazon Ads Console, DSP, and Search, optimizing ROAS and conversion. Drive digital shelf excellence and customer experience using tools like Profitero and ABVP. Strategic Planning & Execution: Develop and execute strategic plans to deliver growth targets across Pure Play channels. Collaborate cross-functionally with Marketing, Trade, Media, and Commercial teams to align brand and channel objectives. Lead the agency relationship for AMS + DSP Amazon Activations Innovation & Test & Learn: Championing a digital-first mindset by implementing a robust Test & Learn roadmap to drive innovation and global learning. Identify new routes to market and emerging opportunities in the Pure Play landscape. Leadership & Influence: Act as an eCommerce ambassador within the business, influencing internal stakeholders and advocating for digital transformation. Represent the UK in regional and global eCommerce forums and projects. What we re looking for in our National Account Manager - Amazon: Experience you'll bring Degree in Business Administration, Marketing, Management, or similar 4+ years eCommerce experience 2+ year Direct P&L Account management experience, Amazon preferred Demonstrated success in leading Pure Play eCommerce strategies across multiple retailers. Strong commercial acumen with full P&L ownership and a track record of exceeding revenue and profit targets. Experience working in FMCG/CPG preferred Fluent in English. Behaviors you'll need Excellent stakeholder management and cross-functional collaboration skills. Strong analytical skills and show curiosity to get to the root of a problem and expand your current knowledge. eCommerce is a diverse, exciting, and cross-functional role where there are various tasks to complete, therefore creativity is key, we want you to think outside the box and communicate your ideas. We want you to be proactive in your thinking, taking a real responsibility and ownership for your work by using your initiative to make decisions and be personally responsible for them What we can offer our National Account Manager - Amazon: Competitive pay, Sales Bonus, Car allowance & Profit Share Flexible starting and finishing times + 4.5 day working week Pension, Life cover & Health Insurance Shuttle bus service from local train stations, EV Charging Points + Cycle to work Scheme Newly refurbished Gym, Free Classes and New Spin Studio If you feel you have what it takes to become our National Account Manager - Amazon , then please click apply now!
Role Description We currently have a great opportunity to work in our Mid-Market Portfolio Steering team as aPortfolio Steering Manager. The Mid-Market Portfolio Steering team sits within the Commercial Underwriting department and closely works with the Underwriting Account teams, Underwriting branches, Pricing, Data, Claims and Actuarial teams to provide recommendations and decisions to support the profitable management of the Mid-Market lines of business. The portfolios managed by the Mid-Market team include Motor, Motor Trade, P&C and Construction, Engineering & Energy. This role will lead and manage a subset of these portfolios according to experience and expertise. Salary Information Pay: Circa £70,000 per year. Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package. About You As the Portfolio Steering Manager, you will be responsible for: Managing a team of Mid-Market analysts to manage financial plans and control and optimise portfolio composition. Ownership of business insight and steering activity across different commercial portfolios, using appropriate data and reporting to ensure the portfolio mix is aligned with strategy and the appropriate balance of growth to achieve profitability and plan objectives. Exploits technical pricing as part of the Underwriting approach for all lines leveraging pricing tools to identify and pursue profitable segments within the portfolio using forward looking metrics, adopting a test and learn approach. Create, develop and produce appropriate multi-line business insight, through business specified data reporting. Utilising a team of analysts to undertake analysis and produce insight on emerging market trends that leads to proactive business recommendations to support Claims, Pricing and Underwriting decisions Responsibility for decision making across the Mid-Market portfolios, in conjunction with the Head of Portfolio and other portfolio managers and key stakeholders, to ensure that underwriting and pricing strategy is reflected correctly in internal and external systems and reporting. Essential Skills To be successful in this role, you will have: Significant experience working within a commercial lines insurance environment, preferably in underwriting or portfolio management roles Strong financial awareness and understanding of insurance company financial results & plans. Experience in and understanding of how to successfully manage top and bottom line performance of a portfolio Strong experience in presenting complex data to non-technical audiences Strong commercial awareness and knowledge of the UK Insurance market Proven ability to understand key underwriting concepts and principles Able to demonstrate a high level of numerical, analytical and logical reasoning skills. Supervisory / management / team leadership experience. Excellent Microsoft Office skills, particularly Excel Knowledge or understanding of SQL or equivalent programming languages, with experience using SAS Enterprise Guide preferable. Experience with visualisation tools such as MicroStrategy, Power BI or Qlik Sense What We Will Offer You Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that's perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That's on top of enjoying all the benefits you'd expect from the world's number one insurance brand, including: Flexible buy/sell holiday options Hybrid working Annual performance related bonus Contributory pension scheme Development days A discount up to 50% on a range of insurance products including car, home and pet Retail discounts Volunteering days Our Ways of Working Do you need flexibility with the hours you work? Let us know as part of your application and if it's right for our customers, our business and for you, then we'll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us. Diversity & Inclusion At Allianz, we prioritize diversity and inclusion, demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community's Race at Work Charter signatories, and Armed Forces Covenant gold standard employer. We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success. We encourage our employees to advocate for their needs, whether it's assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements. Accessible Application for All As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role. Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications. For any inquiries or to submit your application, please contact: Charlotte Whalley If you are an at-risk candidate facing potential redeployment, please include this information in your CV . We reserve the right to close the advert early if we reach enough applications. Closing date 30/06/25 LI-Hybrid
Jul 16, 2025
Full time
Role Description We currently have a great opportunity to work in our Mid-Market Portfolio Steering team as aPortfolio Steering Manager. The Mid-Market Portfolio Steering team sits within the Commercial Underwriting department and closely works with the Underwriting Account teams, Underwriting branches, Pricing, Data, Claims and Actuarial teams to provide recommendations and decisions to support the profitable management of the Mid-Market lines of business. The portfolios managed by the Mid-Market team include Motor, Motor Trade, P&C and Construction, Engineering & Energy. This role will lead and manage a subset of these portfolios according to experience and expertise. Salary Information Pay: Circa £70,000 per year. Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package. About You As the Portfolio Steering Manager, you will be responsible for: Managing a team of Mid-Market analysts to manage financial plans and control and optimise portfolio composition. Ownership of business insight and steering activity across different commercial portfolios, using appropriate data and reporting to ensure the portfolio mix is aligned with strategy and the appropriate balance of growth to achieve profitability and plan objectives. Exploits technical pricing as part of the Underwriting approach for all lines leveraging pricing tools to identify and pursue profitable segments within the portfolio using forward looking metrics, adopting a test and learn approach. Create, develop and produce appropriate multi-line business insight, through business specified data reporting. Utilising a team of analysts to undertake analysis and produce insight on emerging market trends that leads to proactive business recommendations to support Claims, Pricing and Underwriting decisions Responsibility for decision making across the Mid-Market portfolios, in conjunction with the Head of Portfolio and other portfolio managers and key stakeholders, to ensure that underwriting and pricing strategy is reflected correctly in internal and external systems and reporting. Essential Skills To be successful in this role, you will have: Significant experience working within a commercial lines insurance environment, preferably in underwriting or portfolio management roles Strong financial awareness and understanding of insurance company financial results & plans. Experience in and understanding of how to successfully manage top and bottom line performance of a portfolio Strong experience in presenting complex data to non-technical audiences Strong commercial awareness and knowledge of the UK Insurance market Proven ability to understand key underwriting concepts and principles Able to demonstrate a high level of numerical, analytical and logical reasoning skills. Supervisory / management / team leadership experience. Excellent Microsoft Office skills, particularly Excel Knowledge or understanding of SQL or equivalent programming languages, with experience using SAS Enterprise Guide preferable. Experience with visualisation tools such as MicroStrategy, Power BI or Qlik Sense What We Will Offer You Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that's perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That's on top of enjoying all the benefits you'd expect from the world's number one insurance brand, including: Flexible buy/sell holiday options Hybrid working Annual performance related bonus Contributory pension scheme Development days A discount up to 50% on a range of insurance products including car, home and pet Retail discounts Volunteering days Our Ways of Working Do you need flexibility with the hours you work? Let us know as part of your application and if it's right for our customers, our business and for you, then we'll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us. Diversity & Inclusion At Allianz, we prioritize diversity and inclusion, demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community's Race at Work Charter signatories, and Armed Forces Covenant gold standard employer. We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success. We encourage our employees to advocate for their needs, whether it's assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements. Accessible Application for All As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role. Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications. For any inquiries or to submit your application, please contact: Charlotte Whalley If you are an at-risk candidate facing potential redeployment, please include this information in your CV . We reserve the right to close the advert early if we reach enough applications. Closing date 30/06/25 LI-Hybrid
Company Overview: INSCAPERS is a globally expanding digital marketing brand founded in London, now establishing strategic operations in the United States. As we scale into the U.S. market with our San Francisco hub, we are committed to building a company culture that prioritizes operational excellence, cross-functional coordination, and growth-driven systems. Our clients expect precision, speed, and results-and we need a strong operations leader to ensure we deliver. Job Summary: We are seeking a high-performing Operations Manager to architect and oversee the full operational framework of our U.S. office. This is a pivotal role requiring both strategic oversight and hands-on execution. You will be responsible for building systems, processes, compliance structures, and internal operations that mirror the standards of a high-growth, global digital agency. You'll be reporting directly to the CEO and collaborating with department heads to ensure efficiency, accountability, and scalability in every function. Responsibilities: Design and lead end-to-end business operations including workflows across HR, finance, administration, client services, vendor relations, and compliance. Establish SOPs (Standard Operating Procedures) for cross-functional teams to ensure consistent, high-performance output across departments. Implement and manage OKRs and KPIs for team productivity, operational efficiency, and interdepartmental alignment. Lead the onboarding and operational integration of new hires, vendors, and internal teams into U.S.-specific workflows. Oversee office administration , legal documentation, resource planning, procurement, and day-to-day internal operations. Collaborate with the finance team to monitor budget utilization, vendor contracts, and expense optimization. Ensure strict compliance with U.S. employment laws , state-level regulations , and internal policies related to data handling, documentation, and employee governance. Select and implement project management, HRIS, and collaboration tools to improve internal communication, task tracking, and resource allocation. Identify and mitigate operational risks proactively, developing contingency and disaster recovery plans. Drive process automation, digital transformation , and lean systems across departments to support growth at scale. Serve as a central communication hub between UK leadership and U.S. operations, maintaining full transparency and alignment. Qualifications and Experience: 7-9 years of experience in operations or business administration , with at least 3+ years managing multi-functional teams in the U.S. , preferably in a creative, tech, or digital agency environment . Proven experience launching or scaling the operations of a new business entity or division-preferably for a foreign-based company entering the U.S. Deep understanding of U.S. labor law, office compliance, health & safety regulations , and employment best practices. Strong project management background with tools such as Asana, ClickUp, Trello, or Airtable . Excellent analytical and organizational skills, with a track record of designing and optimizing business processes. Familiarity with procurement, contract management, legal documentation, and general business administration. Experience working with finance and HR teams to align operations with people and cost strategy. Strong leadership, communication, and decision-making skills; capable of managing upward and downward across stakeholders. Bachelor's degree in Business Administration, Operations Management, or related field; MBA preferred . Must be based in or willing to relocate to the San Francisco Bay Area . U.S. work authorization is mandatory. Application Process: If you are an operations leader who thrives on building structure out of complexity, scaling systems, and ensuring day-to-day excellence, we want to hear from you. Please complete the application form on the right. Attach your updated resume and a compelling cover letter that outlines your experience setting up or scaling operational structures in high-growth environments. Shortlisted candidates will undergo an operations challenge and a multi-round interview with department heads and executive leadership. Join INSCAPERS and help us build a world-class operational engine for our U.S. expansion. We're excited to grow with you.
Jul 16, 2025
Full time
Company Overview: INSCAPERS is a globally expanding digital marketing brand founded in London, now establishing strategic operations in the United States. As we scale into the U.S. market with our San Francisco hub, we are committed to building a company culture that prioritizes operational excellence, cross-functional coordination, and growth-driven systems. Our clients expect precision, speed, and results-and we need a strong operations leader to ensure we deliver. Job Summary: We are seeking a high-performing Operations Manager to architect and oversee the full operational framework of our U.S. office. This is a pivotal role requiring both strategic oversight and hands-on execution. You will be responsible for building systems, processes, compliance structures, and internal operations that mirror the standards of a high-growth, global digital agency. You'll be reporting directly to the CEO and collaborating with department heads to ensure efficiency, accountability, and scalability in every function. Responsibilities: Design and lead end-to-end business operations including workflows across HR, finance, administration, client services, vendor relations, and compliance. Establish SOPs (Standard Operating Procedures) for cross-functional teams to ensure consistent, high-performance output across departments. Implement and manage OKRs and KPIs for team productivity, operational efficiency, and interdepartmental alignment. Lead the onboarding and operational integration of new hires, vendors, and internal teams into U.S.-specific workflows. Oversee office administration , legal documentation, resource planning, procurement, and day-to-day internal operations. Collaborate with the finance team to monitor budget utilization, vendor contracts, and expense optimization. Ensure strict compliance with U.S. employment laws , state-level regulations , and internal policies related to data handling, documentation, and employee governance. Select and implement project management, HRIS, and collaboration tools to improve internal communication, task tracking, and resource allocation. Identify and mitigate operational risks proactively, developing contingency and disaster recovery plans. Drive process automation, digital transformation , and lean systems across departments to support growth at scale. Serve as a central communication hub between UK leadership and U.S. operations, maintaining full transparency and alignment. Qualifications and Experience: 7-9 years of experience in operations or business administration , with at least 3+ years managing multi-functional teams in the U.S. , preferably in a creative, tech, or digital agency environment . Proven experience launching or scaling the operations of a new business entity or division-preferably for a foreign-based company entering the U.S. Deep understanding of U.S. labor law, office compliance, health & safety regulations , and employment best practices. Strong project management background with tools such as Asana, ClickUp, Trello, or Airtable . Excellent analytical and organizational skills, with a track record of designing and optimizing business processes. Familiarity with procurement, contract management, legal documentation, and general business administration. Experience working with finance and HR teams to align operations with people and cost strategy. Strong leadership, communication, and decision-making skills; capable of managing upward and downward across stakeholders. Bachelor's degree in Business Administration, Operations Management, or related field; MBA preferred . Must be based in or willing to relocate to the San Francisco Bay Area . U.S. work authorization is mandatory. Application Process: If you are an operations leader who thrives on building structure out of complexity, scaling systems, and ensuring day-to-day excellence, we want to hear from you. Please complete the application form on the right. Attach your updated resume and a compelling cover letter that outlines your experience setting up or scaling operational structures in high-growth environments. Shortlisted candidates will undergo an operations challenge and a multi-round interview with department heads and executive leadership. Join INSCAPERS and help us build a world-class operational engine for our U.S. expansion. We're excited to grow with you.
Permanent employee,Full-time Edinburgh, Head Office Business Support Executive - Edinburgh Permanent employee,Full-time Edinburgh, Head Office 24,000 - 35,000 £ per year Job Description Unleash your potential and join the team redefining the future of administration ! Who We Are At SmartPA , we don't just provide support - we transform it. Our mission is simple yet bold : to redefine administrative and PA services through innovative thinking, cutting-edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech, automotive and retail, we're the engine behind smarter, more efficient operations. With a vibrant, client-focused culture and a team driven by creativity, no two days at SmartPA are ever the same ! As we continue to grow rapidly, this is your opportunity to join us on the journey to becoming the most optimised administrative organisation in the world. If you're ready to challenge the status quo and create meaningful impact, we want to hear from you! Key Responsibilities and Skills What You'll Do The Centre of Excellence (COE) is the driving force behind SmartPA , where strategy comes to life. As part of this dynamic, client-facing department, you'll be the heartbeat of our business - delivering high-impact, tailored support to clients daily. In the role of Business Support Executive , you'll play a pivotal role in providing bespoke solutions for a key client account . You'll tackle real challenges , establish meaningful relationships and make a tangible difference to client success. Here's what your day-to-day will look like: Collaborate & Innovate Work within our agile pod structure, supporting a range of stakeholders with varied operational tasks and deadlines. Contribute fresh, creative ideas to optimise processes, streamline workflows and enhance service delivery. Partner with your team to ensure seamless, high-quality service and exceed client expectations across diverse accounts. Manage Key Tasks with Excellence Complete tasks such as diary management, schedul ing and handl ing email correspondence with precision and professionalism , keeping everything on track for your client. Prepare, format and edit documents to meet the highest standards , ensuring consistency and quality in every deliverable. Perform accurate data entry and reporting, ensuring all insights are actionable and timely . Support Business Growth Identify inefficiencies, proactively recommend improvements, and assist in process changes, updates and new best practices. Assist in streamlining, automating repetitive tasks and embedding these improvements across client operations. Build Relationships Act as a trusted partner to your client, anticipating needs and consistently exceeding expectations. Represent SmartPA's values with authenticity, serving as a positive brand ambassador in every interaction. Collaborate across teams to ensure consistent quality and excellence in all deliverables , and to provide cover and support within the pod structure. Stay Adaptable Approach new challenges with a solution-driven mindset, thriving in a fast-paced, ever-changing environment. Experience About You We're looking for someone who: Thrives in a dynamic, entrepreneurial environment where no two days are the same. Is passionate about redefining what it means to deliver world-class PA and admin support. Can manage their own time and workload effectively, delivering results with confidence. Brings enthusiasm, creativity, and positivity to their work. Enjoys contributing ideas to improve processes and drive business growth. What You'll Need Your experience is key, but your attitude is what sets you apart. Essential: Proficiency in MS Office ( especially Outlook, Word, and Excel ). Proven ability to meet tight deadlines and juggle competing priorities. Experience in project delivery and administrative tasks. Desirable: Familiarity with CRM platforms and booking systems. Background in office management , account management, or similar. Experience in diary management, document formatting and data handling and entry. Salary £24,000 -£35,000 Schedule Monday - Friday, 9am-5.30pm (core hours 10am - 10.30pm) What's in it for you? What's in It for You? At SmartPA , we believe in rewarding talent and supporting your growth: Competitive Salaries Yearly Bonuses based on company, department, and individual performance. Hybrid Work: 1 day at home per week. Flexitime Initiative : Work when you're most productive (core hours: 10:00-16:30). 33 Days Holiday : Because rest fuels greatness. Growth Opportunities : Develop your skills, advance your career and grow with a company reshaping the industry. Enhanced Benefits : Unlock additional perks based on your loyalty and length of service. Important Details Schedule: 37.5 hours per week, Monday-Friday, with core hours being 10:00-16:30. Apply for this job About us At SmartPA we provide industry leading administrative and businesses support services to organisations across the globe. Through our knowledge and experience, we aim to teach the true value of EA and secretarial services as a fundamental support function in every business, providing access to the world's largest talent pool, whilst raising standards and inspiring growth across our marketplace. We offer a variety of opportunities to work with and within SmartPA from free training to becoming a fully fledged Partner. The Partnership provides a unique opportunity for Partners to run their own home based business, delivering SmartPA's world-class back office services. Whether you want flexible working hours, increased income, better work-life balance or minimised childcare costs, SmartPA enables you to achieve your goals Apply for this job
Jul 16, 2025
Full time
Permanent employee,Full-time Edinburgh, Head Office Business Support Executive - Edinburgh Permanent employee,Full-time Edinburgh, Head Office 24,000 - 35,000 £ per year Job Description Unleash your potential and join the team redefining the future of administration ! Who We Are At SmartPA , we don't just provide support - we transform it. Our mission is simple yet bold : to redefine administrative and PA services through innovative thinking, cutting-edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech, automotive and retail, we're the engine behind smarter, more efficient operations. With a vibrant, client-focused culture and a team driven by creativity, no two days at SmartPA are ever the same ! As we continue to grow rapidly, this is your opportunity to join us on the journey to becoming the most optimised administrative organisation in the world. If you're ready to challenge the status quo and create meaningful impact, we want to hear from you! Key Responsibilities and Skills What You'll Do The Centre of Excellence (COE) is the driving force behind SmartPA , where strategy comes to life. As part of this dynamic, client-facing department, you'll be the heartbeat of our business - delivering high-impact, tailored support to clients daily. In the role of Business Support Executive , you'll play a pivotal role in providing bespoke solutions for a key client account . You'll tackle real challenges , establish meaningful relationships and make a tangible difference to client success. Here's what your day-to-day will look like: Collaborate & Innovate Work within our agile pod structure, supporting a range of stakeholders with varied operational tasks and deadlines. Contribute fresh, creative ideas to optimise processes, streamline workflows and enhance service delivery. Partner with your team to ensure seamless, high-quality service and exceed client expectations across diverse accounts. Manage Key Tasks with Excellence Complete tasks such as diary management, schedul ing and handl ing email correspondence with precision and professionalism , keeping everything on track for your client. Prepare, format and edit documents to meet the highest standards , ensuring consistency and quality in every deliverable. Perform accurate data entry and reporting, ensuring all insights are actionable and timely . Support Business Growth Identify inefficiencies, proactively recommend improvements, and assist in process changes, updates and new best practices. Assist in streamlining, automating repetitive tasks and embedding these improvements across client operations. Build Relationships Act as a trusted partner to your client, anticipating needs and consistently exceeding expectations. Represent SmartPA's values with authenticity, serving as a positive brand ambassador in every interaction. Collaborate across teams to ensure consistent quality and excellence in all deliverables , and to provide cover and support within the pod structure. Stay Adaptable Approach new challenges with a solution-driven mindset, thriving in a fast-paced, ever-changing environment. Experience About You We're looking for someone who: Thrives in a dynamic, entrepreneurial environment where no two days are the same. Is passionate about redefining what it means to deliver world-class PA and admin support. Can manage their own time and workload effectively, delivering results with confidence. Brings enthusiasm, creativity, and positivity to their work. Enjoys contributing ideas to improve processes and drive business growth. What You'll Need Your experience is key, but your attitude is what sets you apart. Essential: Proficiency in MS Office ( especially Outlook, Word, and Excel ). Proven ability to meet tight deadlines and juggle competing priorities. Experience in project delivery and administrative tasks. Desirable: Familiarity with CRM platforms and booking systems. Background in office management , account management, or similar. Experience in diary management, document formatting and data handling and entry. Salary £24,000 -£35,000 Schedule Monday - Friday, 9am-5.30pm (core hours 10am - 10.30pm) What's in it for you? What's in It for You? At SmartPA , we believe in rewarding talent and supporting your growth: Competitive Salaries Yearly Bonuses based on company, department, and individual performance. Hybrid Work: 1 day at home per week. Flexitime Initiative : Work when you're most productive (core hours: 10:00-16:30). 33 Days Holiday : Because rest fuels greatness. Growth Opportunities : Develop your skills, advance your career and grow with a company reshaping the industry. Enhanced Benefits : Unlock additional perks based on your loyalty and length of service. Important Details Schedule: 37.5 hours per week, Monday-Friday, with core hours being 10:00-16:30. Apply for this job About us At SmartPA we provide industry leading administrative and businesses support services to organisations across the globe. Through our knowledge and experience, we aim to teach the true value of EA and secretarial services as a fundamental support function in every business, providing access to the world's largest talent pool, whilst raising standards and inspiring growth across our marketplace. We offer a variety of opportunities to work with and within SmartPA from free training to becoming a fully fledged Partner. The Partnership provides a unique opportunity for Partners to run their own home based business, delivering SmartPA's world-class back office services. Whether you want flexible working hours, increased income, better work-life balance or minimised childcare costs, SmartPA enables you to achieve your goals Apply for this job
The role is part of the Collections and Recoveries team within Risk Services supporting Retail Mortgage customers. The role is primarily responsible for pro-active management of cases in arrears, assessing customer circumstances and where appropriate, offering solutions (including tailored forbearance) to mitigate losses and deliver good customer outcomes; this includes the management of late arrears cases and liaison with external solicitors where enforcement action has commenced. This role requires a high level of communication, negotiation skills, and a thorough understanding of banking regulations relating to customers experiencing payment difficulties, including Consumer Duty. The Person Experience Required Proven track record and proven experience in dealing with Collections and Recoveries accounts in a Banking environment. Knowledge of theResidential Mortgage Collections & Recoveries industry is preferred. Experience of liaising with third parties, for example solicitors, receivers and asset managers. Understanding of the regulatory environment and in particular Consumer Duty, MCOB and CONC. Interpersonal Skills and Competencies Computer literate, PC skills including MS Excel and Word. Customer-focused approach. Strong communication, in particular listening skills and communicating with clarity. Problem solving and initiative. Planning, organising, flexibility and reliability. Negotiating and influencing skills. Adaptable and flexible. Ability to work with minimal supervision. Excellent planning and organisational skills. Enthusiastic "can do" attitude. Able to work under pressure and to tight deadlines. Accuracy and attention to detail. Ability to establish effective working relationships at all levels. The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Jul 16, 2025
Full time
The role is part of the Collections and Recoveries team within Risk Services supporting Retail Mortgage customers. The role is primarily responsible for pro-active management of cases in arrears, assessing customer circumstances and where appropriate, offering solutions (including tailored forbearance) to mitigate losses and deliver good customer outcomes; this includes the management of late arrears cases and liaison with external solicitors where enforcement action has commenced. This role requires a high level of communication, negotiation skills, and a thorough understanding of banking regulations relating to customers experiencing payment difficulties, including Consumer Duty. The Person Experience Required Proven track record and proven experience in dealing with Collections and Recoveries accounts in a Banking environment. Knowledge of theResidential Mortgage Collections & Recoveries industry is preferred. Experience of liaising with third parties, for example solicitors, receivers and asset managers. Understanding of the regulatory environment and in particular Consumer Duty, MCOB and CONC. Interpersonal Skills and Competencies Computer literate, PC skills including MS Excel and Word. Customer-focused approach. Strong communication, in particular listening skills and communicating with clarity. Problem solving and initiative. Planning, organising, flexibility and reliability. Negotiating and influencing skills. Adaptable and flexible. Ability to work with minimal supervision. Excellent planning and organisational skills. Enthusiastic "can do" attitude. Able to work under pressure and to tight deadlines. Accuracy and attention to detail. Ability to establish effective working relationships at all levels. The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
We are looking for a Head of Regulatory Affairs to join our team. Drive regulatory excellence across all L'Oréal brands and divisions in the UK and Ireland. As Head of Regulatory Affairs, you will lead the development and execution of our regulatory strategy, covering cosmetics, beauty, medical devices, and chemical regulations, in line with the Group strategy. This role reports to the Director of Scientific and Regulatory Affairs for UK & Ireland. A DAY IN THE LIFE You will ensure L'Oréal UK's and Ireland's license to operate and innovate beauty and personal care products through regulatory excellence and compliance, advising on product and chemical regulatory matters related to the business. KEY ELEMENTS OF THE ROLE INCLUDE: Ensure regulatory intelligence, develop and execute a local regulatory strategy aligned with the Group Regulatory strategy to maintain L'Oréal's license to operate and innovate in UK and Ireland, covering cosmetics regulation, ingredients, chemicals regulation, CLP, and packaging regulation as applicable in UK and EU. Apply and contribute to the Group's regulatory strategy, ensuring accountability for implementing regulations, particularly cosmetic and chemical regulations, to maintain compliance. Lead and develop a team responsible for regulatory and compliance matters. Lead responses to government consultations and represent the group with authorities and regulators, playing a leading role in trade associations and building strong relationships. Maintain collaboration with Group Scientific and Regulatory teams. Contribute to advocacy strategies and provide technical recommendations. Provide risk analysis and mitigation actions on complex issues. Collaborate with other divisions such as Public Affairs, Operations, Legal, and business functions like Sales and Marketing. Develop and implement processes to enhance data and digital initiatives. Manage projects and teams across disciplines. Define regulatory compliance frameworks for new product territories. Lead or contribute to cross-disciplinary scientific and regulatory projects. WHO YOU ARE YOU WILL BE: Organized: Strong planning and organizational skills, with the ability to re-prioritize. Measured: Ability to track success and demonstrate ROI. Accurate: High attention to detail and ability to meet deadlines. Entrepreneurial: Proactively identify growth opportunities and protect brand reputation. Creative: Innovative in overcoming challenges and creating content. Proactive and Open: Embrace new ideas and change positively. Team-Oriented: Value collaboration and recognize team efforts. Resilient: Learn from mistakes and adapt. Ambitious: Driven to succeed with support for development and growth. We value diversity and encourage authentic self-expression, so you'll feel at home regardless of who you are. YOU WILL HAVE: A degree or relevant experience in Life Sciences, Law, or related fields. Extensive regulatory experience. Strong knowledge of regulatory frameworks for cosmetics, chemicals, and related areas. Familiarity with packaging, medical devices, and sustainability frameworks is a plus. Experience in FMCG industry is preferable. Excellent command of English, with the ability to communicate complex regulatory issues clearly. WHAT WE OFFER: Competitive benefits including discounts, medical insurance, pension plans, and more. We support your growth with training and leadership programs, plus perks like share options and wellness support. WHO WE ARE L'Oréal operates in 150 markets, leading with innovation and inclusivity. Join our dynamic environment and be part of a global leader committed to creating beauty that moves the world. HOW WE RECRUIT We value diversity and are committed to inclusive hiring practices. Please apply thoughtfully, as applications cannot be withdrawn once submitted. Visit 'Your Application Space' to manage your applications.
Jul 16, 2025
Full time
We are looking for a Head of Regulatory Affairs to join our team. Drive regulatory excellence across all L'Oréal brands and divisions in the UK and Ireland. As Head of Regulatory Affairs, you will lead the development and execution of our regulatory strategy, covering cosmetics, beauty, medical devices, and chemical regulations, in line with the Group strategy. This role reports to the Director of Scientific and Regulatory Affairs for UK & Ireland. A DAY IN THE LIFE You will ensure L'Oréal UK's and Ireland's license to operate and innovate beauty and personal care products through regulatory excellence and compliance, advising on product and chemical regulatory matters related to the business. KEY ELEMENTS OF THE ROLE INCLUDE: Ensure regulatory intelligence, develop and execute a local regulatory strategy aligned with the Group Regulatory strategy to maintain L'Oréal's license to operate and innovate in UK and Ireland, covering cosmetics regulation, ingredients, chemicals regulation, CLP, and packaging regulation as applicable in UK and EU. Apply and contribute to the Group's regulatory strategy, ensuring accountability for implementing regulations, particularly cosmetic and chemical regulations, to maintain compliance. Lead and develop a team responsible for regulatory and compliance matters. Lead responses to government consultations and represent the group with authorities and regulators, playing a leading role in trade associations and building strong relationships. Maintain collaboration with Group Scientific and Regulatory teams. Contribute to advocacy strategies and provide technical recommendations. Provide risk analysis and mitigation actions on complex issues. Collaborate with other divisions such as Public Affairs, Operations, Legal, and business functions like Sales and Marketing. Develop and implement processes to enhance data and digital initiatives. Manage projects and teams across disciplines. Define regulatory compliance frameworks for new product territories. Lead or contribute to cross-disciplinary scientific and regulatory projects. WHO YOU ARE YOU WILL BE: Organized: Strong planning and organizational skills, with the ability to re-prioritize. Measured: Ability to track success and demonstrate ROI. Accurate: High attention to detail and ability to meet deadlines. Entrepreneurial: Proactively identify growth opportunities and protect brand reputation. Creative: Innovative in overcoming challenges and creating content. Proactive and Open: Embrace new ideas and change positively. Team-Oriented: Value collaboration and recognize team efforts. Resilient: Learn from mistakes and adapt. Ambitious: Driven to succeed with support for development and growth. We value diversity and encourage authentic self-expression, so you'll feel at home regardless of who you are. YOU WILL HAVE: A degree or relevant experience in Life Sciences, Law, or related fields. Extensive regulatory experience. Strong knowledge of regulatory frameworks for cosmetics, chemicals, and related areas. Familiarity with packaging, medical devices, and sustainability frameworks is a plus. Experience in FMCG industry is preferable. Excellent command of English, with the ability to communicate complex regulatory issues clearly. WHAT WE OFFER: Competitive benefits including discounts, medical insurance, pension plans, and more. We support your growth with training and leadership programs, plus perks like share options and wellness support. WHO WE ARE L'Oréal operates in 150 markets, leading with innovation and inclusivity. Join our dynamic environment and be part of a global leader committed to creating beauty that moves the world. HOW WE RECRUIT We value diversity and are committed to inclusive hiring practices. Please apply thoughtfully, as applications cannot be withdrawn once submitted. Visit 'Your Application Space' to manage your applications.
Customer Support Supervisor (Hybrid, London) London, UK With millions of diners, 60,000 restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom line - while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global team that includes our sister brand, KAYAK and its portfolio of global metasearch brands. Hospitality is all about taking care of others, and it defines our culture. About the Role As a Tier 2 Customer Support Supervisor , you'll lead a specialized team that handles escalated, technical, and complex customer cases. You'll help drive high-quality case resolution, foster collaboration with engineering and account management teams, and coach your team to be problem solvers, advocates, and technical communicators. Your role is essential to ensuring both our customers and internal partners feel supported, heard, and helped. In This Role, You Will Lead and Develop a High-Performing Team Build and mentor a team of Tier 2 Support Representatives Foster a culture of curiosity, accountability, and ownership Provide regular coaching, feedback, and performance evaluations Identify growth opportunities and support career development Own Escalated Case Handling & Operational Excellence Oversee technical and high-priority customer issues escalated from Tier 1 Ensure the team meets case SLA, quality, and compliance expectations Support in the crafting of Jira tickets, helping advocate for product improvements Partner with Engineering, Product, and Account Management for issue resolution Drive Cross-Functional Collaboration Serve as the point of contact for complex cross-functional issues Communicate clearly with both technical and non-technical stakeholders Set timelines and expectations internally and externally Champion process improvements across teams and workflows Coach for Quality, Consistency & Compliance Monitor and audit case notes for completeness and clarity Uphold OpenTable's standards for professionalism and hospitality Support adherence to policies for scheduling, breaks, and attendance Foster a Culture of Learning and Technical Growth Participate in and contribute to training programs for both Tier 1 and Tier 2 Encourage continuous learning and upskilling among your team Stay informed on product updates and operational changes About You You lead by example - calm under pressure, curious by nature, and passionate about solving problems You balance technical thinking with clear, empathetic communication You thrive in ambiguity and help others do the same You love developing people and take pride in building strong teams Qualifications Required: 2+ years of supervisory or people leadership experience, preferably in a contact center or technical support environment Proven experience managing performance, driving results, and coaching for development Strong analytical and troubleshooting skills Ability to translate technical concepts into simple, clear language Familiarity with support systems like Salesforce, Jira, Slack, or similar tools Nice to Have: Understanding of network basics, APIs, and system integrations Experience with cross-functional collaboration (Product, Engineering, AMs) Hospitality or restaurant tech experience Benefits and Perks Work from (almost) anywhere for up to 20 days per year Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth Company-paid subscription to HeadSpace 5 floating holidays Paid parental leave Generous paid vacation + time off for your birthday Focus on your career growth: Access to thousands of on-demand e-learnings Travel Discounts Employee Resource Groups Income protection and life assurance Employee Assistance Program - including 24/7 GP & free legal advice Pension plan contributions Discounted gym membership Bike2Work Season ticket loan Social events & Thursday happy hours Free lunch 2 days per week Inclusion We're committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve-and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we're here to support you. Please reach out to your recruiter to request any accommodations. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select Degree Select Select Select Start date year End date month Select End date year Acknowledge/Confirm KAYAK Software Corporation, OpenTable, Inc., their respective subsidiaries and Momondo A/S (together, 'KAYAK and OpenTable", "our/we/us", or "Company") will process your personal data in accordance with applicable data protection laws for the purposes described in our privacy notice (KAYAK (Germany) /OpenTable (Germany) andKAYAK (All Other Locations) /OpenTable (All Other Locations) ). As part of the application process KAYAK and/or OpenTable may share your personal data across our group of companies, subject to our privacy notice and applicable laws. In order to consider you for new positions, KAYAK and/or OpenTable may keep your personal data for 6 months (within the EU) and 2 years (in all other regions), unless otherwise required by applicable law. Where do you currently reside? Select LinkedIn Profile Website How did you hear about this job? If you use a first name other than the one entered above that you would prefer we use when communicating with you, please enter it here: If you use a last name other than the one entered above that you would prefer we use when communicating with you, please enter it here: If you currently reside in the United States, please select your region: Select Have you previously worked or currently work for one of our sister brand companies?
Jul 16, 2025
Full time
Customer Support Supervisor (Hybrid, London) London, UK With millions of diners, 60,000 restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom line - while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global team that includes our sister brand, KAYAK and its portfolio of global metasearch brands. Hospitality is all about taking care of others, and it defines our culture. About the Role As a Tier 2 Customer Support Supervisor , you'll lead a specialized team that handles escalated, technical, and complex customer cases. You'll help drive high-quality case resolution, foster collaboration with engineering and account management teams, and coach your team to be problem solvers, advocates, and technical communicators. Your role is essential to ensuring both our customers and internal partners feel supported, heard, and helped. In This Role, You Will Lead and Develop a High-Performing Team Build and mentor a team of Tier 2 Support Representatives Foster a culture of curiosity, accountability, and ownership Provide regular coaching, feedback, and performance evaluations Identify growth opportunities and support career development Own Escalated Case Handling & Operational Excellence Oversee technical and high-priority customer issues escalated from Tier 1 Ensure the team meets case SLA, quality, and compliance expectations Support in the crafting of Jira tickets, helping advocate for product improvements Partner with Engineering, Product, and Account Management for issue resolution Drive Cross-Functional Collaboration Serve as the point of contact for complex cross-functional issues Communicate clearly with both technical and non-technical stakeholders Set timelines and expectations internally and externally Champion process improvements across teams and workflows Coach for Quality, Consistency & Compliance Monitor and audit case notes for completeness and clarity Uphold OpenTable's standards for professionalism and hospitality Support adherence to policies for scheduling, breaks, and attendance Foster a Culture of Learning and Technical Growth Participate in and contribute to training programs for both Tier 1 and Tier 2 Encourage continuous learning and upskilling among your team Stay informed on product updates and operational changes About You You lead by example - calm under pressure, curious by nature, and passionate about solving problems You balance technical thinking with clear, empathetic communication You thrive in ambiguity and help others do the same You love developing people and take pride in building strong teams Qualifications Required: 2+ years of supervisory or people leadership experience, preferably in a contact center or technical support environment Proven experience managing performance, driving results, and coaching for development Strong analytical and troubleshooting skills Ability to translate technical concepts into simple, clear language Familiarity with support systems like Salesforce, Jira, Slack, or similar tools Nice to Have: Understanding of network basics, APIs, and system integrations Experience with cross-functional collaboration (Product, Engineering, AMs) Hospitality or restaurant tech experience Benefits and Perks Work from (almost) anywhere for up to 20 days per year Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth Company-paid subscription to HeadSpace 5 floating holidays Paid parental leave Generous paid vacation + time off for your birthday Focus on your career growth: Access to thousands of on-demand e-learnings Travel Discounts Employee Resource Groups Income protection and life assurance Employee Assistance Program - including 24/7 GP & free legal advice Pension plan contributions Discounted gym membership Bike2Work Season ticket loan Social events & Thursday happy hours Free lunch 2 days per week Inclusion We're committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve-and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we're here to support you. Please reach out to your recruiter to request any accommodations. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select Degree Select Select Select Start date year End date month Select End date year Acknowledge/Confirm KAYAK Software Corporation, OpenTable, Inc., their respective subsidiaries and Momondo A/S (together, 'KAYAK and OpenTable", "our/we/us", or "Company") will process your personal data in accordance with applicable data protection laws for the purposes described in our privacy notice (KAYAK (Germany) /OpenTable (Germany) andKAYAK (All Other Locations) /OpenTable (All Other Locations) ). As part of the application process KAYAK and/or OpenTable may share your personal data across our group of companies, subject to our privacy notice and applicable laws. In order to consider you for new positions, KAYAK and/or OpenTable may keep your personal data for 6 months (within the EU) and 2 years (in all other regions), unless otherwise required by applicable law. Where do you currently reside? Select LinkedIn Profile Website How did you hear about this job? If you use a first name other than the one entered above that you would prefer we use when communicating with you, please enter it here: If you use a last name other than the one entered above that you would prefer we use when communicating with you, please enter it here: If you currently reside in the United States, please select your region: Select Have you previously worked or currently work for one of our sister brand companies?
HR Advisor / Generalist - Sheffield area - £37-£40k - plus excellent benefits. HYBRID working HR Advisor / Generalist - Sheffield - £37,000 - £40,000 plus excellent benefits. HYBRID working (2 days office / 3 days WFH)Commutable from Sheffield, Rotherham, Doncaster, Worksop and surrounding areas Your new company This is growing business (through acquisition and natural growth) with a diverse portfolio of supply to the retail sector. Part of a global company. Your new role This is a BRAND NEW role in the business, reporting to the HR Business Partner for a newly acquired site/business into the Group. You will be tasked with providing a comprehensive, professional and efficient and HR service to the business, to support the achievement of the people strategy and the culture & values of the organisation. Your role will be varied involved in all areas from: HR Advisory, Employee Relations, Performance Management.Assisting with aligning the business to the groupManaging change and embedding the Group cultureEmployee Engagement activitiesAssisting the HRBP on organisational design and workforce planningAssisting the Group Talent Acquisition Team with recruitment activities and supporting Line Managers with the process and best practiceEmployee lifecycle / administration work - aswell as improvement projectsPolicy and procedure review and updatingInvolvement in project workMonthly reports and KPI production support, aswell as requests for adhoc HR data This is an excellent opportunity for a HR Advisor to join a successful and growing business that is on an improvement and growth journey to utilise and grow your generalist HR skills and career. NB You will also support 2 other small sites in the North West and therefore periodic travel to these sites is required on a quarterly basis. Also occasional visit to head office on the south coast. What you'll need to succeedAn experienced HR Professional. Ideally you will be minimum CIPD Level 3 Qualified - or possess demonstratable suitable equivalent level of experience.Up-to-date Employment Law knowledgeHR Advisory and ER experienceRecruitment knowledgeExcellent communication skills and influencing skills.Excel skills / HR Reporting, Data and Analytics What you'll get in return Bonus SchemesAnnual salary reviewsMore than standard annual leave - 25 days annual leave per year - plus statutory holidays. Rising with length of service upto a max of 30Holiday Purchase schemeMedical CashPlanContributory pension schemeOther enhanced benefitsHybrid working - min 2 days a week in an office (mainly Sheffield but some occasional travel to other sites required- expenses paid)Flexible working - 37.5 hours a week Brand new role which you can "make your own" What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Jul 16, 2025
Full time
HR Advisor / Generalist - Sheffield area - £37-£40k - plus excellent benefits. HYBRID working HR Advisor / Generalist - Sheffield - £37,000 - £40,000 plus excellent benefits. HYBRID working (2 days office / 3 days WFH)Commutable from Sheffield, Rotherham, Doncaster, Worksop and surrounding areas Your new company This is growing business (through acquisition and natural growth) with a diverse portfolio of supply to the retail sector. Part of a global company. Your new role This is a BRAND NEW role in the business, reporting to the HR Business Partner for a newly acquired site/business into the Group. You will be tasked with providing a comprehensive, professional and efficient and HR service to the business, to support the achievement of the people strategy and the culture & values of the organisation. Your role will be varied involved in all areas from: HR Advisory, Employee Relations, Performance Management.Assisting with aligning the business to the groupManaging change and embedding the Group cultureEmployee Engagement activitiesAssisting the HRBP on organisational design and workforce planningAssisting the Group Talent Acquisition Team with recruitment activities and supporting Line Managers with the process and best practiceEmployee lifecycle / administration work - aswell as improvement projectsPolicy and procedure review and updatingInvolvement in project workMonthly reports and KPI production support, aswell as requests for adhoc HR data This is an excellent opportunity for a HR Advisor to join a successful and growing business that is on an improvement and growth journey to utilise and grow your generalist HR skills and career. NB You will also support 2 other small sites in the North West and therefore periodic travel to these sites is required on a quarterly basis. Also occasional visit to head office on the south coast. What you'll need to succeedAn experienced HR Professional. Ideally you will be minimum CIPD Level 3 Qualified - or possess demonstratable suitable equivalent level of experience.Up-to-date Employment Law knowledgeHR Advisory and ER experienceRecruitment knowledgeExcellent communication skills and influencing skills.Excel skills / HR Reporting, Data and Analytics What you'll get in return Bonus SchemesAnnual salary reviewsMore than standard annual leave - 25 days annual leave per year - plus statutory holidays. Rising with length of service upto a max of 30Holiday Purchase schemeMedical CashPlanContributory pension schemeOther enhanced benefitsHybrid working - min 2 days a week in an office (mainly Sheffield but some occasional travel to other sites required- expenses paid)Flexible working - 37.5 hours a week Brand new role which you can "make your own" What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
"Hyatt is a place of learning - similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally." As Front Office Manager at Andaz London Liverpool Street, you'll lead the daily operations of our Front Office team, delivering a warm, seamless, and authentic guest journey, from arrival through to departure. Reporting to the Rooms Division Manager, you'll focus on empowering your team, driving guest satisfaction, and elevating the performance of the Front Office operation. Your key responsibilities will include: Leading by example - Inspire and motivate the Front Office team to deliver welcoming, personalised service in line with the Andaz brand experience. Team development - Coach, train, and support colleagues, fostering a collaborative and engaging work culture that encourages continuous learning and progression. Operational excellence - Oversee daily operations including reception, concierge, and night team functions to ensure a smooth and efficient guest journey. Cross-department collaboration - Work closely with Housekeeping, Engineering and other departments to maintain consistency and quality across the guest experience. Performance monitoring - Analyse departmental performance, guest feedback and key metrics to continuously improve service standards and identify opportunities for revenue growth. Recruitment & onboarding - Take the lead in hiring new team members, ensuring a thorough and welcoming onboarding experience for all new colleagues. Scheduling & admin - Manage team rotas, timekeeping and payroll submissions in a timely and accurate manner. Innovation & improvement - Contribute ideas and take initiative to enhance guest experiences, with a focus on efficiency, inclusivity, and creativity. Just some of the benefits you will enjoy as a Front Office Manager at Andaz London Liverpool Street, a concept by Hyatt Hotels 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Free meals on duty 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels Business attire laundered complimentary Headspace membership and access to our Employee Assistance Programme Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide About Andaz London Liverpool Street At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests. Joining Andaz London Liverpool Street is choosing a5-star lifestyle hotel located in the heart of vibrant East London. With five different Food & Beverage concepts ranging from Brasserie, Café Bar, Wine Lounge, Gastropub to Japanese cuisine, guests have a wide range of dining options to suit their every need. At Hyatt 'We care for people so they can be their best'. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you.We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. Next steps: Apply today for thisFront Office Managerrole and start your journey with Andaz London Liverpool Street! Our family is always growing. Want to be in the know?
Jul 16, 2025
Full time
"Hyatt is a place of learning - similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally." As Front Office Manager at Andaz London Liverpool Street, you'll lead the daily operations of our Front Office team, delivering a warm, seamless, and authentic guest journey, from arrival through to departure. Reporting to the Rooms Division Manager, you'll focus on empowering your team, driving guest satisfaction, and elevating the performance of the Front Office operation. Your key responsibilities will include: Leading by example - Inspire and motivate the Front Office team to deliver welcoming, personalised service in line with the Andaz brand experience. Team development - Coach, train, and support colleagues, fostering a collaborative and engaging work culture that encourages continuous learning and progression. Operational excellence - Oversee daily operations including reception, concierge, and night team functions to ensure a smooth and efficient guest journey. Cross-department collaboration - Work closely with Housekeeping, Engineering and other departments to maintain consistency and quality across the guest experience. Performance monitoring - Analyse departmental performance, guest feedback and key metrics to continuously improve service standards and identify opportunities for revenue growth. Recruitment & onboarding - Take the lead in hiring new team members, ensuring a thorough and welcoming onboarding experience for all new colleagues. Scheduling & admin - Manage team rotas, timekeeping and payroll submissions in a timely and accurate manner. Innovation & improvement - Contribute ideas and take initiative to enhance guest experiences, with a focus on efficiency, inclusivity, and creativity. Just some of the benefits you will enjoy as a Front Office Manager at Andaz London Liverpool Street, a concept by Hyatt Hotels 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Free meals on duty 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels Business attire laundered complimentary Headspace membership and access to our Employee Assistance Programme Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide About Andaz London Liverpool Street At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests. Joining Andaz London Liverpool Street is choosing a5-star lifestyle hotel located in the heart of vibrant East London. With five different Food & Beverage concepts ranging from Brasserie, Café Bar, Wine Lounge, Gastropub to Japanese cuisine, guests have a wide range of dining options to suit their every need. At Hyatt 'We care for people so they can be their best'. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you.We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. Next steps: Apply today for thisFront Office Managerrole and start your journey with Andaz London Liverpool Street! Our family is always growing. Want to be in the know?
Office Angels are seeking a temporary Customer Service Specialist to work for one of the Worlds largest producers of spirits. You will be based in their stunning modern, luxury head office based in central London. Very close by to transport links. Role details: Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment and enjoy building strong relationships? We have an exciting opportunity for you to become a Customer Service Specialist with a leading organisation in the spirits industry! Position Details: Contract Type: Temporary (4 months) Location: London W1 - Hybrid/Flex - 4 days in the office and working Fridays from home Working Pattern: Full Time (flex working hours) Hourly Rate: £16.40 Why You Should Apply: At our client, we believe in the power of great people to build great brands. As a Customer Service Specialist, you will play a vital role in ensuring our valued B2B customers receive their orders accurately and on time. Your exemplary customer care and passion for service delivery will help us maintain our commitment to excellence. What You Will Do: Lead Customer Service: Respond to customer requests and manage complaints while building strong relationships with customers and internal teams. Efficient Order Management: Process and manage orders through SAP, ensuring timely delivery and accuracy. Support the Sales Team: Provide essential information on customers, discounts, and stock situations to aid sales efforts. Collaborate with Logistics: Work alongside logistics providers and internal teams to ensure seamless order delivery and effective credit control. Customer Setup: Manage new customer onboarding in Salesforce and collaborate with the master data team in SAP. Assist in Product Allocation: Help manage customer product distribution and participate in projects aimed at enhancing service quality. What You Bring: Experience: Ideally, 1 year in a fast-paced order fulfilment environment. Communication Skills: Fluent in English, both spoken and written, with excellent interpersonal skills. Detail-Oriented: An eye for detail and data accuracy, along with strong problem-solving abilities. Tech Savvy: Proficient in Google Workspace and Microsoft Office Suite, with a willingness to learn SAP and Salesforce. Adaptability: Flexible and resilient with superb time management skills. Team Spirit: A positive attitude and a collaborative approach to overcoming challenges. What Makes You Unique: Experience with SAP 4 Hana or similar ERP systems is a plus. Background in Wines & Spirits or FMCG is preferred. Exposure to UK Supply Chain or working with outsourced 3PL providers would be advantageous. Ability to work with individuals from diverse backgrounds. What We Offer: Competitive pay plus holiday pay reflecting individual and company performance. A supportive and inclusive culture that values diversity. Opportunities for personal and professional growth. Premium employee benefits that cater to our diverse workforce. Join us and be part of a vibrant team where your contributions truly matter! If you're ready to embark on a meaningful journey and help us deliver "Nothing Better in the Market," we want to hear from you! Apply Now! Become a key player in our organisation and bring your best self to work every day. Your adventure in customer service starts here! Please email your CV to: Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 16, 2025
Full time
Office Angels are seeking a temporary Customer Service Specialist to work for one of the Worlds largest producers of spirits. You will be based in their stunning modern, luxury head office based in central London. Very close by to transport links. Role details: Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment and enjoy building strong relationships? We have an exciting opportunity for you to become a Customer Service Specialist with a leading organisation in the spirits industry! Position Details: Contract Type: Temporary (4 months) Location: London W1 - Hybrid/Flex - 4 days in the office and working Fridays from home Working Pattern: Full Time (flex working hours) Hourly Rate: £16.40 Why You Should Apply: At our client, we believe in the power of great people to build great brands. As a Customer Service Specialist, you will play a vital role in ensuring our valued B2B customers receive their orders accurately and on time. Your exemplary customer care and passion for service delivery will help us maintain our commitment to excellence. What You Will Do: Lead Customer Service: Respond to customer requests and manage complaints while building strong relationships with customers and internal teams. Efficient Order Management: Process and manage orders through SAP, ensuring timely delivery and accuracy. Support the Sales Team: Provide essential information on customers, discounts, and stock situations to aid sales efforts. Collaborate with Logistics: Work alongside logistics providers and internal teams to ensure seamless order delivery and effective credit control. Customer Setup: Manage new customer onboarding in Salesforce and collaborate with the master data team in SAP. Assist in Product Allocation: Help manage customer product distribution and participate in projects aimed at enhancing service quality. What You Bring: Experience: Ideally, 1 year in a fast-paced order fulfilment environment. Communication Skills: Fluent in English, both spoken and written, with excellent interpersonal skills. Detail-Oriented: An eye for detail and data accuracy, along with strong problem-solving abilities. Tech Savvy: Proficient in Google Workspace and Microsoft Office Suite, with a willingness to learn SAP and Salesforce. Adaptability: Flexible and resilient with superb time management skills. Team Spirit: A positive attitude and a collaborative approach to overcoming challenges. What Makes You Unique: Experience with SAP 4 Hana or similar ERP systems is a plus. Background in Wines & Spirits or FMCG is preferred. Exposure to UK Supply Chain or working with outsourced 3PL providers would be advantageous. Ability to work with individuals from diverse backgrounds. What We Offer: Competitive pay plus holiday pay reflecting individual and company performance. A supportive and inclusive culture that values diversity. Opportunities for personal and professional growth. Premium employee benefits that cater to our diverse workforce. Join us and be part of a vibrant team where your contributions truly matter! If you're ready to embark on a meaningful journey and help us deliver "Nothing Better in the Market," we want to hear from you! Apply Now! Become a key player in our organisation and bring your best self to work every day. Your adventure in customer service starts here! Please email your CV to: Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Select how often (in days) to receive an alert: RS Pro Head of Product & Sourcing Location: Corby, ENG, GB, NN17 5JF Brand: RS Pro Work Location: Hybrid Head of Product and Sourcing (RS Pro) Location: Corby, Northants (Hybrid Working) RS PRO, the own brand of RS, offers a wide range of over 90,000 quality products across every industry. We have an opening for a Head of Product, to lead an awesome team of Category Managers, in delivering continued growth and success of our market-leading own-brand range. What you will be responsible for: Leading product category strategies to deliver on KPIs, including: Driving NPI revenue and managing effective new launches Achieving supplier cost reductions by negotiating savings and creating efficiencies Improving quality through reductions in % returns and driving compliance across the supply base Increasing BWP revenue, supporting RS' sustainability and ethical agenda Reducing supply chain risks by diversifying sourcing and decreasing % reliance on Ch/TW Elevating supplier compliance rates through % SEDEX signup initiatives Develop and manage a high performing team of Category Managers Coach and mentor category managers and cross-functional cell teams, ensuring alignment with RS PRO strategic objectives, streamlined collaboration, and delivery of measurable results. Support the Category Managers to successfully deliver on Category Strategies, ensuring they (and wider business) understand the goals, priorities and key success metrics Champion supplier management and accountability, driving performance, continuous improvement, and quality outcomes through effective relationships and category-level insights Collaborate across functions and markets to address customer needs, focusing on supporting high-growth regions e.g. Americas, while maintaining a global perspective Establish robust product lifecycle management, from NPI through to end-of-life optimisation, ensuring category profitability and alignment with customer expectations Analyse market trends and data to identify product opportunities, optimise pricing, and anticipate risks Ensure operational efficiency and governance through data-led decision-making and fostering a culture of continuous improvement What we are looking for from you: An experienced team manager, with a real focus on getting the best from your people. Commercially astute and solution oriented Data led in decision making, with a strong analytical skill-set, including the use of data tools e.g. Excel, PowerBI and Digital/Online Trading tools Able to enhance & build on great culture Experience in working with global supplier brands Experience of working in a matrix and cross-cultural environment Experience of working in a Commercial environment Sound commercial acumen and broad communication skills Strong negotiation and influencing skills Operational problem solver and excellent project management capability Confident and experienced in understanding and presenting performance results to senior leadership teams We are RS Group. At RS we've been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the 'what ifs' into the 'why nots', the impossible into the possible. Our purpose? Making amazing happen for a better world. We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers. We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that's exactly how we partner with people - our customers, suppliers, colleagues and communities - to solve problems. We'll also invest in your development and wellbeing - because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do. Come and join us and over 9000 employees worldwide - and we'll help you to think big, do more and unleash your brilliance, so you do amazing things too.
Jul 16, 2025
Full time
Select how often (in days) to receive an alert: RS Pro Head of Product & Sourcing Location: Corby, ENG, GB, NN17 5JF Brand: RS Pro Work Location: Hybrid Head of Product and Sourcing (RS Pro) Location: Corby, Northants (Hybrid Working) RS PRO, the own brand of RS, offers a wide range of over 90,000 quality products across every industry. We have an opening for a Head of Product, to lead an awesome team of Category Managers, in delivering continued growth and success of our market-leading own-brand range. What you will be responsible for: Leading product category strategies to deliver on KPIs, including: Driving NPI revenue and managing effective new launches Achieving supplier cost reductions by negotiating savings and creating efficiencies Improving quality through reductions in % returns and driving compliance across the supply base Increasing BWP revenue, supporting RS' sustainability and ethical agenda Reducing supply chain risks by diversifying sourcing and decreasing % reliance on Ch/TW Elevating supplier compliance rates through % SEDEX signup initiatives Develop and manage a high performing team of Category Managers Coach and mentor category managers and cross-functional cell teams, ensuring alignment with RS PRO strategic objectives, streamlined collaboration, and delivery of measurable results. Support the Category Managers to successfully deliver on Category Strategies, ensuring they (and wider business) understand the goals, priorities and key success metrics Champion supplier management and accountability, driving performance, continuous improvement, and quality outcomes through effective relationships and category-level insights Collaborate across functions and markets to address customer needs, focusing on supporting high-growth regions e.g. Americas, while maintaining a global perspective Establish robust product lifecycle management, from NPI through to end-of-life optimisation, ensuring category profitability and alignment with customer expectations Analyse market trends and data to identify product opportunities, optimise pricing, and anticipate risks Ensure operational efficiency and governance through data-led decision-making and fostering a culture of continuous improvement What we are looking for from you: An experienced team manager, with a real focus on getting the best from your people. Commercially astute and solution oriented Data led in decision making, with a strong analytical skill-set, including the use of data tools e.g. Excel, PowerBI and Digital/Online Trading tools Able to enhance & build on great culture Experience in working with global supplier brands Experience of working in a matrix and cross-cultural environment Experience of working in a Commercial environment Sound commercial acumen and broad communication skills Strong negotiation and influencing skills Operational problem solver and excellent project management capability Confident and experienced in understanding and presenting performance results to senior leadership teams We are RS Group. At RS we've been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the 'what ifs' into the 'why nots', the impossible into the possible. Our purpose? Making amazing happen for a better world. We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers. We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that's exactly how we partner with people - our customers, suppliers, colleagues and communities - to solve problems. We'll also invest in your development and wellbeing - because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do. Come and join us and over 9000 employees worldwide - and we'll help you to think big, do more and unleash your brilliance, so you do amazing things too.
Agency : Havas Media Group Job Description : The Business Consultant is responsible for the day-to-day relationships management of a client portfolio and for the delivery of the (Mx) Media Experience services by facilitating the connection between Business client teams and Intelligence / Media Development / Measurement teams. The Havas Media Network Growth Team have been the driving force behind high profile pitch wins including Ocado, Abercrombie & Kent, ULaw and Red Bull, and several industry awards nominations and wins. We're a fast-paced, nurturing team looking for an ambitious new business and marketing manager to support the agency's growth function. The Role We are looking for an experienced New Business and Marketing Manager to join the Havas Media Growth team. This is a mid-level role, expected to create strong working relationships with employees across all levels, especially senior stakeholders. The new business and marketing manager should be highly organised and process-driven, with a clear desire to learn and progress. This person will be required to manage multiple workstreams and projects at one time, whilst continually maintaining a high work standard. They will be an excellent communicator, who values honesty, transparency and is able to ask for help. Necessary skills include the ability to display a positive attitude whilst under pressure, and successfully manage upwards to ensure workload to completed on time. They will have a keen desire, willingness and curiosity to learn about agency marketing, overall running of the business, the clients we work with, the capabilities we deliver and the wider industry. Staying abreast of new innovations, and competitors within the industry, to be able to contribute effectively to successful growth and running of the agencies. This is a great opportunity for someone with 2-5 years' experience in creative or media agencies, working in similar new business and marketing roles. Responsibilities The role has three primary areas of focus: Managing key New Biz opportunities through the full end-to-end process Delivering impactful, consistent marketing Collaborating with the wider growth function to deliver Havas Media's growth plan and ambition New Business Reviewing and sharing inbound opportunities with the New Business leadership team - New Business Director & Chief Growth Officer Support across all new business requirements such as pitch management, pitch theatre, RFI's, RFP's and creds decks Manage team communication / diarising / own research and prep / client profiles & background info Support New Business Director on all new business opportunities, including pitch management, pitch theatre, RFIs, Chemistry and Tissue meetings Tracking relevant new business external tender sites Ensure team processes and communications are run smoothly Organise and manage case study library and creation of assets Management of New Business & Marketing Team assets Marketing Own creation of marketing materials, inc management of content calendar, social, email campaigns - draft copy, plan ahead, evaluate (monthly report) Management of agency social channels, website and intermediary profiles Collaborating with the comms team to amplify our trade content Collaborate with the wider team on event management, including comms, logistics and evaluation Collaborating with strategy team on annual awards planning and entries Case study library and asset management Reporting/coordination Management and tracking of the new business pipeline and CRM reporting (agency, network and village level) Compiling competitor and industry reviews Completing ad hoc requests from the wider Havas Media Network We are looking for: Adaptability and the ability to juggle changing priorities Meticulously organised and with a keen eye for detail Natural collaborator A 'growth mindset' - hand-raising, listens to and incorporates feedback, keen to learn An individual who brings passion and energy to the team and is always looking for ways to improve what we do Someone who is accountable, reliable and honest Ability to work to tight deadlines and under pressure Demonstrable experience at senior executive/manager level in a new business, client or investment role Confidence to be able to deal with the most senior level stakeholders Strong writing skills are important Strong PowerPoint, Microsoft Outlook, Microsoft Teams, email marketing skills Havas Media Boilerplate We believe brands mean more by bringing them closer to people - and that's why our ambition is to be the most customer-centric media agency in the UK. With origins in 1987, we have decades of experience in giving a competitive edge to the likes of Domino's, British Red Cross, Homebase, Starbucks, BBC, KIA, Hyundai, Dreams and EDF, building people-first media experiences from deep audience insights and curated data threads - all backed by the scale and data power of Havas Media Network UK. Havas is an equal opportunities employer and welcomes everyone to our team. We strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. If you need reasonable adjustments at any point in the application or interview process, please let us know and feel free to note which pronouns you use. Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.
Jul 16, 2025
Full time
Agency : Havas Media Group Job Description : The Business Consultant is responsible for the day-to-day relationships management of a client portfolio and for the delivery of the (Mx) Media Experience services by facilitating the connection between Business client teams and Intelligence / Media Development / Measurement teams. The Havas Media Network Growth Team have been the driving force behind high profile pitch wins including Ocado, Abercrombie & Kent, ULaw and Red Bull, and several industry awards nominations and wins. We're a fast-paced, nurturing team looking for an ambitious new business and marketing manager to support the agency's growth function. The Role We are looking for an experienced New Business and Marketing Manager to join the Havas Media Growth team. This is a mid-level role, expected to create strong working relationships with employees across all levels, especially senior stakeholders. The new business and marketing manager should be highly organised and process-driven, with a clear desire to learn and progress. This person will be required to manage multiple workstreams and projects at one time, whilst continually maintaining a high work standard. They will be an excellent communicator, who values honesty, transparency and is able to ask for help. Necessary skills include the ability to display a positive attitude whilst under pressure, and successfully manage upwards to ensure workload to completed on time. They will have a keen desire, willingness and curiosity to learn about agency marketing, overall running of the business, the clients we work with, the capabilities we deliver and the wider industry. Staying abreast of new innovations, and competitors within the industry, to be able to contribute effectively to successful growth and running of the agencies. This is a great opportunity for someone with 2-5 years' experience in creative or media agencies, working in similar new business and marketing roles. Responsibilities The role has three primary areas of focus: Managing key New Biz opportunities through the full end-to-end process Delivering impactful, consistent marketing Collaborating with the wider growth function to deliver Havas Media's growth plan and ambition New Business Reviewing and sharing inbound opportunities with the New Business leadership team - New Business Director & Chief Growth Officer Support across all new business requirements such as pitch management, pitch theatre, RFI's, RFP's and creds decks Manage team communication / diarising / own research and prep / client profiles & background info Support New Business Director on all new business opportunities, including pitch management, pitch theatre, RFIs, Chemistry and Tissue meetings Tracking relevant new business external tender sites Ensure team processes and communications are run smoothly Organise and manage case study library and creation of assets Management of New Business & Marketing Team assets Marketing Own creation of marketing materials, inc management of content calendar, social, email campaigns - draft copy, plan ahead, evaluate (monthly report) Management of agency social channels, website and intermediary profiles Collaborating with the comms team to amplify our trade content Collaborate with the wider team on event management, including comms, logistics and evaluation Collaborating with strategy team on annual awards planning and entries Case study library and asset management Reporting/coordination Management and tracking of the new business pipeline and CRM reporting (agency, network and village level) Compiling competitor and industry reviews Completing ad hoc requests from the wider Havas Media Network We are looking for: Adaptability and the ability to juggle changing priorities Meticulously organised and with a keen eye for detail Natural collaborator A 'growth mindset' - hand-raising, listens to and incorporates feedback, keen to learn An individual who brings passion and energy to the team and is always looking for ways to improve what we do Someone who is accountable, reliable and honest Ability to work to tight deadlines and under pressure Demonstrable experience at senior executive/manager level in a new business, client or investment role Confidence to be able to deal with the most senior level stakeholders Strong writing skills are important Strong PowerPoint, Microsoft Outlook, Microsoft Teams, email marketing skills Havas Media Boilerplate We believe brands mean more by bringing them closer to people - and that's why our ambition is to be the most customer-centric media agency in the UK. With origins in 1987, we have decades of experience in giving a competitive edge to the likes of Domino's, British Red Cross, Homebase, Starbucks, BBC, KIA, Hyundai, Dreams and EDF, building people-first media experiences from deep audience insights and curated data threads - all backed by the scale and data power of Havas Media Network UK. Havas is an equal opportunities employer and welcomes everyone to our team. We strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. If you need reasonable adjustments at any point in the application or interview process, please let us know and feel free to note which pronouns you use. Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.
How would you like to be paid for five days but only work four ? Our colleagues' wellbeing is at the heart of everything we do at OFG, so we're always looking for new ways to improve everyone's work/life balance. We're taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent). If the trial is a success, we'll be rolling the 4DWW out across the Group - so there's never been a more exciting time to join ! Job Title: English Lead Teacher Location Dibden Park School, Southampton SO45 5TD Salary: Up to £50,000.00 per annum depending on experience (not pro rata) Hours: 40 hours per week, Monday to Friday 8.30am-4.30pm Contract: Permanent, Term Time Only Start: September 2025 UK applicants only. This role does not offer sponsorship. As part of our continued growth, we now have a fantastic opportunity for an English Lead Teacher to join our close-knit team at Dibden Park School, part of Acorn Education. About the role You will be delivering inclusive, responsive and innovative teaching and learning within the curriculum area of English, teaching directly to our KS3 and KS4 classes. You will constantly strive to produce outstanding/good teaching and learning at all times to ensure that all learners succeed. You will oversee and support the English curriculum across the whole school as well as also having a tutor group responsibility, teaching some wellbeing, PSHE and Skills lessons with this group. Under the reasonable direction of the Headteacher and Senior Leadership Team, you will carry out the professional duties of a schoolteacher as set out in the current School policies. You will teach in accordance with the ethos, organisation and policies of the school as a fully committed member of the teaching team and as detailed in the specific duties and core standards below. Key Responsibilities Be responsible for the learning and the achievement of all pupils in your classes ensuring equality of opportunity for all; Planning and preparing long term and medium term plans; Knowledge of the relevant course content; Create a purposeful learning environment; Teaching, according to individual educational needs, the pupils assigned to him/her, including the setting and marking of work to be carried out by the pupils in school and elsewhere; Teach engaging and motivating lessons informed by well-grounded expectations of learners and designed to raise levels of attainment; Essential Qualified Teacher Status or equivalent Ability to be adaptable in a fast-paced extremely environment Ability to support colleagues in developing their practice in relation to the subjects you lead Excellent classroom practitioner Excellent team player Ability to work successfully with pupils with challenging behaviour About Us Dibden Park School is a brand-new school based in Southampton. Dibden Park School will place 60 students and will cater to students with social and emotional mental health and other complex needs. This is an exciting opportunity to grow and develop with a new staff team in a newly established independent special school. Acorn Education is the UK's leading independent provider of specialist education. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Acorn Education? Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. And that's not all, we place the outcomes of the pupils in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Jul 16, 2025
Full time
How would you like to be paid for five days but only work four ? Our colleagues' wellbeing is at the heart of everything we do at OFG, so we're always looking for new ways to improve everyone's work/life balance. We're taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent). If the trial is a success, we'll be rolling the 4DWW out across the Group - so there's never been a more exciting time to join ! Job Title: English Lead Teacher Location Dibden Park School, Southampton SO45 5TD Salary: Up to £50,000.00 per annum depending on experience (not pro rata) Hours: 40 hours per week, Monday to Friday 8.30am-4.30pm Contract: Permanent, Term Time Only Start: September 2025 UK applicants only. This role does not offer sponsorship. As part of our continued growth, we now have a fantastic opportunity for an English Lead Teacher to join our close-knit team at Dibden Park School, part of Acorn Education. About the role You will be delivering inclusive, responsive and innovative teaching and learning within the curriculum area of English, teaching directly to our KS3 and KS4 classes. You will constantly strive to produce outstanding/good teaching and learning at all times to ensure that all learners succeed. You will oversee and support the English curriculum across the whole school as well as also having a tutor group responsibility, teaching some wellbeing, PSHE and Skills lessons with this group. Under the reasonable direction of the Headteacher and Senior Leadership Team, you will carry out the professional duties of a schoolteacher as set out in the current School policies. You will teach in accordance with the ethos, organisation and policies of the school as a fully committed member of the teaching team and as detailed in the specific duties and core standards below. Key Responsibilities Be responsible for the learning and the achievement of all pupils in your classes ensuring equality of opportunity for all; Planning and preparing long term and medium term plans; Knowledge of the relevant course content; Create a purposeful learning environment; Teaching, according to individual educational needs, the pupils assigned to him/her, including the setting and marking of work to be carried out by the pupils in school and elsewhere; Teach engaging and motivating lessons informed by well-grounded expectations of learners and designed to raise levels of attainment; Essential Qualified Teacher Status or equivalent Ability to be adaptable in a fast-paced extremely environment Ability to support colleagues in developing their practice in relation to the subjects you lead Excellent classroom practitioner Excellent team player Ability to work successfully with pupils with challenging behaviour About Us Dibden Park School is a brand-new school based in Southampton. Dibden Park School will place 60 students and will cater to students with social and emotional mental health and other complex needs. This is an exciting opportunity to grow and develop with a new staff team in a newly established independent special school. Acorn Education is the UK's leading independent provider of specialist education. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Acorn Education? Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. And that's not all, we place the outcomes of the pupils in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
We are seeking a Technical Product Specialist to serve as a technical liaison between our company and potential customers, focusing on the technical aspects of our products and services to drive adoption and sales. Reuters Imagen is a leader in Media Asset Management, serving the world's top brands. We develop sophisticated software systems that automate the processing of vast quantities of Digital Video, Television, and Still Imagery into various formats. Our solutions make these extensive archives easily searchable, accessible online, and monetizable. As part of the Thomson Reuters organization, we are experiencing substantial growth, making this an ideal time to join our team. We offer the right candidate the chance to thrive within our company and make substantial, valuable contributions to our product development. This Technical Product Specialist is responsible for demonstrating how our solutions can meet customer needs, providing technical expertise during the sales process, and ensuring a smooth transition to other departments for post-sale implementation. About the Role As a Technical Product Specialist at Reuters Imagen, you will: Provide technical consultation in a sales engineering capacity, including customer demonstrations, and advice on functionality and integration. Draft detailed technical responses to support sales proposal and SOW development. This includes but is not limited to narrative descriptions outlining the technical response, conceptual and detailed drawings and RFP responses Architect and present tailored solutions that align with potential customers' unique requirements and objectives. Conduct performance capability assessments and service level feasibility analyses to ensure proposed solutions meet customer needs. Participate in internal hand off meetings, perform operational readiness reviews and as needed attend external client kick off meetings to ensure smooth transition to post-sale implementation. Provide availability to DevOps throughout deployment lifecycle to clarify any originally intended development Provide input on product roadmaps based on customer feedback and market trends. About You To be our Technical Product Specialist, you will likely: 2+ years of relevant experience in digital, video, or media workflow software sales or service environments, preferably in news, entertainment, or sports industries. Proficiency in tools and protocols such as REST/JSON based APIs, FTP, MySQL/databases, and live-video streaming. Knowledge of NewsML-G2 XML standard, JSON formats, and media-focused CMS platforms. Experience with asset management best practices and common platforms (e.g., Dalet, Vidispine, Mimir, Iconik, etc.) Familiarity with web development technologies, including HTML, PHP, CSS, and cloud services (e.g., Azure and AWS). Understanding of video, image, and audio formats, types, properties, and use. Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders. Project and time management skills. Ability to work in a fast-paced sales environment, flexible and able to handle unexpected events and shift directions when needed. Recommended CRM, PM and task management platform experience Salesforce CRM Azure DevOps What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on
Jul 16, 2025
Full time
We are seeking a Technical Product Specialist to serve as a technical liaison between our company and potential customers, focusing on the technical aspects of our products and services to drive adoption and sales. Reuters Imagen is a leader in Media Asset Management, serving the world's top brands. We develop sophisticated software systems that automate the processing of vast quantities of Digital Video, Television, and Still Imagery into various formats. Our solutions make these extensive archives easily searchable, accessible online, and monetizable. As part of the Thomson Reuters organization, we are experiencing substantial growth, making this an ideal time to join our team. We offer the right candidate the chance to thrive within our company and make substantial, valuable contributions to our product development. This Technical Product Specialist is responsible for demonstrating how our solutions can meet customer needs, providing technical expertise during the sales process, and ensuring a smooth transition to other departments for post-sale implementation. About the Role As a Technical Product Specialist at Reuters Imagen, you will: Provide technical consultation in a sales engineering capacity, including customer demonstrations, and advice on functionality and integration. Draft detailed technical responses to support sales proposal and SOW development. This includes but is not limited to narrative descriptions outlining the technical response, conceptual and detailed drawings and RFP responses Architect and present tailored solutions that align with potential customers' unique requirements and objectives. Conduct performance capability assessments and service level feasibility analyses to ensure proposed solutions meet customer needs. Participate in internal hand off meetings, perform operational readiness reviews and as needed attend external client kick off meetings to ensure smooth transition to post-sale implementation. Provide availability to DevOps throughout deployment lifecycle to clarify any originally intended development Provide input on product roadmaps based on customer feedback and market trends. About You To be our Technical Product Specialist, you will likely: 2+ years of relevant experience in digital, video, or media workflow software sales or service environments, preferably in news, entertainment, or sports industries. Proficiency in tools and protocols such as REST/JSON based APIs, FTP, MySQL/databases, and live-video streaming. Knowledge of NewsML-G2 XML standard, JSON formats, and media-focused CMS platforms. Experience with asset management best practices and common platforms (e.g., Dalet, Vidispine, Mimir, Iconik, etc.) Familiarity with web development technologies, including HTML, PHP, CSS, and cloud services (e.g., Azure and AWS). Understanding of video, image, and audio formats, types, properties, and use. Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders. Project and time management skills. Ability to work in a fast-paced sales environment, flexible and able to handle unexpected events and shift directions when needed. Recommended CRM, PM and task management platform experience Salesforce CRM Azure DevOps What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on
We're on a mission to give our colleagues an amazing work/life balance! Job Title: SEN Teacher Location: Norton College, Tewkesbury, GL20 8UQ Salary: Up to £43,000 per annum depending on experience (not pro rata) Hours: 37.5 hours per week, Monday-Friday 8.30am-4.00pm Contract: Permanent, Term Time Only UK applicants only. This role does not offer sponsorship Due to our continued growth, we're excited to offer a brand-new opportunity for a dedicated SEN Teacher to join our amazing team at Norton College in Tewkesbury. About the Role We are looking for an outstanding classroom practitioner to join our amazing team. The successful candidate will be passionate about teaching and learning and will have the ability to motivate pupils and develop staff in a team which prides itself as being collaborative and supportive. You will be able to inspire effective teaching and learning within the classroom and beyond. You will understand the importance of data as a tool to track pupil progress and will identify a wide range of evaluation strategies to lead the development in all aspects its success. Plan, deliver and teach individual students or small groups, in accordance with the School's Curriculum framework and related policies, monitor, record and report on student progress and contribute to and help implement developments that relate to the School Development Plan To take responsibility for coordinating the teaching, development, assessment, recording and reporting of subjects and areas of learning across key stages as agreed with the Head Teacher and ensure Teaching Assistants/Tutors (where necessary) are well briefed and able to produce appropriate and effective resources/teaching aids. The ideal candidate will: Be an inspirational teacher looking to develop the SEND provision for all pupils. Be a person who thrives in a fun, yet challenging environment. Be an exceptional classroom teacher with experience in working with SEND pupils Have a proven track record in raising standards and a good understanding of school improvement. Have a passion for building strong relationships with young people through restorative working. Be someone who is resilient and approachable. Be a good communicator who is able to inspire and motivate pupils but also who can remain calm under pressure and have a sense of humour. Be creative in your teaching and strive to bring out the best in pupils. Essential: QTS Experience of teaching in a SEN environment desirable About us Norton College is a specialist independent provider that aims to positively support young people who have a range of complex learning needs through vocational courses and bespoke learning packages. Acorn Education is the UK's leading independent provider of specialist education. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. And that's not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales 1#
Jul 16, 2025
Full time
We're on a mission to give our colleagues an amazing work/life balance! Job Title: SEN Teacher Location: Norton College, Tewkesbury, GL20 8UQ Salary: Up to £43,000 per annum depending on experience (not pro rata) Hours: 37.5 hours per week, Monday-Friday 8.30am-4.00pm Contract: Permanent, Term Time Only UK applicants only. This role does not offer sponsorship Due to our continued growth, we're excited to offer a brand-new opportunity for a dedicated SEN Teacher to join our amazing team at Norton College in Tewkesbury. About the Role We are looking for an outstanding classroom practitioner to join our amazing team. The successful candidate will be passionate about teaching and learning and will have the ability to motivate pupils and develop staff in a team which prides itself as being collaborative and supportive. You will be able to inspire effective teaching and learning within the classroom and beyond. You will understand the importance of data as a tool to track pupil progress and will identify a wide range of evaluation strategies to lead the development in all aspects its success. Plan, deliver and teach individual students or small groups, in accordance with the School's Curriculum framework and related policies, monitor, record and report on student progress and contribute to and help implement developments that relate to the School Development Plan To take responsibility for coordinating the teaching, development, assessment, recording and reporting of subjects and areas of learning across key stages as agreed with the Head Teacher and ensure Teaching Assistants/Tutors (where necessary) are well briefed and able to produce appropriate and effective resources/teaching aids. The ideal candidate will: Be an inspirational teacher looking to develop the SEND provision for all pupils. Be a person who thrives in a fun, yet challenging environment. Be an exceptional classroom teacher with experience in working with SEND pupils Have a proven track record in raising standards and a good understanding of school improvement. Have a passion for building strong relationships with young people through restorative working. Be someone who is resilient and approachable. Be a good communicator who is able to inspire and motivate pupils but also who can remain calm under pressure and have a sense of humour. Be creative in your teaching and strive to bring out the best in pupils. Essential: QTS Experience of teaching in a SEN environment desirable About us Norton College is a specialist independent provider that aims to positively support young people who have a range of complex learning needs through vocational courses and bespoke learning packages. Acorn Education is the UK's leading independent provider of specialist education. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. And that's not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales 1#
Hybrid Role: Remote/Hull, East Yorkshire. Candidate must live within commuting distance to Hull. You'll be office working 2-3 days per week. Saledock is a leading cloud-based commerce platform designed with retailers, for retailers. We help simplify business for both ambitious start-ups and established multi-store retailers. Our all-in-one platform brings in-store and online sales together, while giving retailers the tools to manage stock more effectively. As an early-stage tech company, you ll be one of our initial hires, working directly with the founders and Head of Business Development - helping shape our outbound engine, influence growth strategy, and make a real impact from day one. We re looking for a Business Development Representative (BDR) to join our team at Saledock. You ll be the first point of contact for potential customers - introducing them to how our platform can transform their retail business. Your role will focus on generating and qualifying leads, helping drive revenue growth and fuelling our outbound strategy. What you will be doing: As a BDR, you ll be responsible for generating and qualifying leads from a variety of sources including inbound calls, emails, live chat, referrals, and marketing campaigns. Your focus will be outbound prospecting, using phone, email and other proven sales tools to connect with target industries, identify potential customers, capture their requirements, and book qualified meetings. We prioritise quality over quantity. You ll be guided and coached on proven sales methodologies to ensure you re speaking to the right people, uncovering genuine needs and engaging in meaningful conversation. You ll work closely with our Head of Business Development, who will lead the meetings you schedule. Every deal closed is a win you ve helped create, and we re here to help you earn as much as possible by focusing on the right opportunities. In summary, you ll: Generate leads through cold calling, personalised email outreach, and targeted outbound activity. Qualify inbound leads, identifying fit and capturing key requirements to support a smooth handover to the demo stage. Create a great first impression of Saledock by representing our brand with professionalism, curiosity, and care. Communicate Saledock s value clearly and confidently, aligning our platform s benefits and USPs to the real challenges faced by each prospect. Use Pipedrive CRM to track lead activity, document customer information, and schedule product demonstrations with the Head of Business Development. Be a team player - while your focus is new business, you ll pitch in where needed to support broader company goals, even when the task falls outside your day-to-day role. What you will bring to the team: Confidence, passion, and energy with the ability to self-generate leads and consistently book high-quality demos. Strong communication skills, both written and verbal, with experience in a customer-facing sales environment. A natural ability to build rapport quickly, uncover pain points, and speak from the customer s perspective. A customer-first mindset, focused on showing how Saledock makes business life easier and more efficient. A team-oriented, can-do attitude ready to collaborate, adapt, and contribute wherever needed. As part of a small but growing team, you ll be right at the heart of our journey, helping shape our culture and celebrating wins together as we scale. We're looking for someone who brings energy, resilience, and a proven ability to open doors. Ideally, you ll have: At least 2 years experience in telemarketing, lead generation, or inside sales - ideally within a SaaS environment. A track record of generating leads through cold calling and email outreach. Experience meeting and exceeding monthly targets , with a results-driven mindset. Familiarity with Pipedrive or a similar CRM to manage pipeline, track activity, and report on progress. A background in retail would be a bonus - but it s not essential if you re quick to learn and curious about the industry. What s in it for you? You ll gain a deep understanding of Saledock - from our story and product to our customers and sales processes. You ll get hands-on onboarding, continuous coaching, and the chance to help shape and improve how we grow our pipeline. We re a fast-moving, people-first company with big plans - aiming to grow 10x in the next 18 months. That means real career progression, growing responsibilities, and the chance to be part of something early, exciting, and meaningful. If you re driven, curious, and ready to make your mark - we d love to hear from you! Plus, we have a range of benefits: Sandler sales training to sharpen your skills and support your development Uncapped commission plan Health and wellness support Pension programme Regular team socials and events A flexible, supportive work environment Who we are and what we do: Saledock s cloud-based platform is an all-in-one ePOS, eCommerce and inventory management solution. Saledock eliminates the need for multiple disconnected systems, saving retailers time and boosting productivity. We launched Saledock in 2020 with a mission to empower retailers with the tools they need to succeed. At the heart of what we do is community; our customers and our team. Our people first approach has helped Saledock grow, form long lasting relationships with customers, and ensure every voice is heard. Saledock is an equal opportunity employer committed to providing a working environment that embraces, values and champions diversity, equality and inclusion.
Jul 16, 2025
Full time
Hybrid Role: Remote/Hull, East Yorkshire. Candidate must live within commuting distance to Hull. You'll be office working 2-3 days per week. Saledock is a leading cloud-based commerce platform designed with retailers, for retailers. We help simplify business for both ambitious start-ups and established multi-store retailers. Our all-in-one platform brings in-store and online sales together, while giving retailers the tools to manage stock more effectively. As an early-stage tech company, you ll be one of our initial hires, working directly with the founders and Head of Business Development - helping shape our outbound engine, influence growth strategy, and make a real impact from day one. We re looking for a Business Development Representative (BDR) to join our team at Saledock. You ll be the first point of contact for potential customers - introducing them to how our platform can transform their retail business. Your role will focus on generating and qualifying leads, helping drive revenue growth and fuelling our outbound strategy. What you will be doing: As a BDR, you ll be responsible for generating and qualifying leads from a variety of sources including inbound calls, emails, live chat, referrals, and marketing campaigns. Your focus will be outbound prospecting, using phone, email and other proven sales tools to connect with target industries, identify potential customers, capture their requirements, and book qualified meetings. We prioritise quality over quantity. You ll be guided and coached on proven sales methodologies to ensure you re speaking to the right people, uncovering genuine needs and engaging in meaningful conversation. You ll work closely with our Head of Business Development, who will lead the meetings you schedule. Every deal closed is a win you ve helped create, and we re here to help you earn as much as possible by focusing on the right opportunities. In summary, you ll: Generate leads through cold calling, personalised email outreach, and targeted outbound activity. Qualify inbound leads, identifying fit and capturing key requirements to support a smooth handover to the demo stage. Create a great first impression of Saledock by representing our brand with professionalism, curiosity, and care. Communicate Saledock s value clearly and confidently, aligning our platform s benefits and USPs to the real challenges faced by each prospect. Use Pipedrive CRM to track lead activity, document customer information, and schedule product demonstrations with the Head of Business Development. Be a team player - while your focus is new business, you ll pitch in where needed to support broader company goals, even when the task falls outside your day-to-day role. What you will bring to the team: Confidence, passion, and energy with the ability to self-generate leads and consistently book high-quality demos. Strong communication skills, both written and verbal, with experience in a customer-facing sales environment. A natural ability to build rapport quickly, uncover pain points, and speak from the customer s perspective. A customer-first mindset, focused on showing how Saledock makes business life easier and more efficient. A team-oriented, can-do attitude ready to collaborate, adapt, and contribute wherever needed. As part of a small but growing team, you ll be right at the heart of our journey, helping shape our culture and celebrating wins together as we scale. We're looking for someone who brings energy, resilience, and a proven ability to open doors. Ideally, you ll have: At least 2 years experience in telemarketing, lead generation, or inside sales - ideally within a SaaS environment. A track record of generating leads through cold calling and email outreach. Experience meeting and exceeding monthly targets , with a results-driven mindset. Familiarity with Pipedrive or a similar CRM to manage pipeline, track activity, and report on progress. A background in retail would be a bonus - but it s not essential if you re quick to learn and curious about the industry. What s in it for you? You ll gain a deep understanding of Saledock - from our story and product to our customers and sales processes. You ll get hands-on onboarding, continuous coaching, and the chance to help shape and improve how we grow our pipeline. We re a fast-moving, people-first company with big plans - aiming to grow 10x in the next 18 months. That means real career progression, growing responsibilities, and the chance to be part of something early, exciting, and meaningful. If you re driven, curious, and ready to make your mark - we d love to hear from you! Plus, we have a range of benefits: Sandler sales training to sharpen your skills and support your development Uncapped commission plan Health and wellness support Pension programme Regular team socials and events A flexible, supportive work environment Who we are and what we do: Saledock s cloud-based platform is an all-in-one ePOS, eCommerce and inventory management solution. Saledock eliminates the need for multiple disconnected systems, saving retailers time and boosting productivity. We launched Saledock in 2020 with a mission to empower retailers with the tools they need to succeed. At the heart of what we do is community; our customers and our team. Our people first approach has helped Saledock grow, form long lasting relationships with customers, and ensure every voice is heard. Saledock is an equal opportunity employer committed to providing a working environment that embraces, values and champions diversity, equality and inclusion.
Now in its 49th season, Opera Philadelphia stands at the forefront of innovation, redefining opera for our time. As the region's premier opera producer and one of the country's most influential companies, Opera Philadelphia continues to expand and transform as a vibrant hub for operatic experiences, connecting audiences and artists in ways that give voice to the present, reimagine the past, and shape the future of the art form for generations to come. Founded as a regional company focused on traditional productions in a single venue, Opera Philadelphia has evolved into an internationally celebrated trailblazer in contemporary opera. Praised byThe New York Timesas a "hotbed of operatic innovation," the company remains committed to 21st-century opera while actively performing in its original home at the historic Academy of Music. Opera Philadelphia also creates interdisciplinary experiences in diverse spaces across the city-from immersive performances at the Barnes Foundation and the Philadelphia Museum of Art to pop-up cabaret shows in converted garages, and free outdoor screenings on Independence Mall for tens of thousands of Philadelphians. While honoring the legacy of the operatic canon, Opera Philadelphia leads in developing groundbreaking new works. Since 2011, the company has commissioned or co-commissioned numerous acclaimed operas from prominent composers such as Jennifer Higdon, Missy Mazzoli, Kevin Puts, and Nico Muhly, fostering a new generation of operatic storytelling. Key partnerships, including a recent multi-year collaboration with the Apollo Theater, aim to co-create a new canon of Black American opera, underscoring Opera Philadelphia's commitment to authentic storytelling and creative diversity. In 2017, Opera Philadelphia positioned Philadelphia as an international opera destination with the launch of Festival O, a 10-day immersive celebration of opera across the city. This annual festival has premiered groundbreaking works, such asWe Shall Not Be Movedby Daniel Bernard Roumain and Marc Bamuthi Joseph,10 Days in a Madhouseby Rene Orth and Hannah Moscovitch, and Anthony Roth Costanzo's genre-blendingGlass Handel,along with iconic productions of classics like Verdi'sSimon Boccanegra,recitals, and late-night cabaret performances. Opera Philadelphia has also become a nurturing ground for rising vocal talents. Artists like Eric Owens, Stephanie Blythe, Denyce Graves, Jarrett Ott, and Will Liverman have all gained early exposure on its stages before achieving global acclaim. The company's Emerging Artists Program is designed to develop the next generation of operatic stars. In addition, Opera Philadelphia launched the country's first comprehensive Composer in Residence program, offering individualized professional development to emerging opera composers. Alumni of the program include celebrated composers such as Lembit Beecher, Courtney Bryan, David Hertzberg, David T. Little, Missy Mazzoli, Andrew Norman, Rene Orth, and Tyshawn Sorey. Opera Philadelphia is dedicated to expanding the reach of opera. Its robust education and community programs connect diverse Philadelphia communities with opera through in-school residencies, student dress rehearsals, a citywide teen choir, and a workforce readiness program focused on backstage careers. Community programming extends engagement through discussions, concerts, and family events that explore opera from cultural, social, and historical perspectives. In June 2024, Opera Philadelphia welcomed GRAMMY-winning countertenor and visionary creative producer Anthony Roth Costanzo as its General Director & President. With a passion for opera, artistic talent, business insight, and a firm belief that art is a civic right, Costanzo is reshaping the field. Under his leadership, Opera Philadelphia seeks to collaborate with a range of organizations to innovate in artistic, branding, and fundraising efforts, envisioning new economic models for the arts. One of Costanzo's first major accomplishments was the revolutionaryPick Your Priceprogram, where all tickets are $11 or "Pick Your Price," breaking down the financial barrier that often prevents audiences from experiencing live opera. The initiative-unprecedented among major American opera companies-sold out the entire season within a matter of weeks, introducing thousands of new audience members to the transformative power of opera, and, most importantly, to the shared experience in a concert venue that invites everyone to attend and engage. Opera Philadelphia maintains its own orchestra under the musical direction of Corrado Rovaris. Additionally, the organization is led by a nationally-engaged Board of Directors, including 23 members from Philadelphia, New York, Los Angeles, and beyond. The organization's budget for FY25 stands at $11 million and is on a steady growth trajectory. Opera Philadelphia plans to celebrate its 50th anniversary with several major initiatives. About the General Director & President: Anthony Roth Costanzo In June 2024, Anthony Roth Costanzo was appointed General Director and President of Opera Philadelphia. One of the world's leading countertenors, Anthony is recognized globally for his dynamic contributions on and off the stage. He began performing professionally at the age of 11 and has since appeared in opera, concert, recital, film, and on Broadway.With a reputation for profound sector-changing innovation, he has created and produced shows for the New York Philharmonic (including the transformativeBandwagoninitiative), The BBC Proms, The Barnes Foundation, Kabuki-Za Tokyo, WQXR, Princeton University, National Sawdust, St. John The Divine, The State Theater in Salzburg, The Museum of Contemporary Art in LA, and the World Monuments Fund.Costanzohaswithappeared many of the world's most prestigious companies includingthe Metropolitan Opera, PAC NYC, Versailles, Madison Square Garden, The Guggenheim, Lyric Opera of Chicago, San Francisco Opera, Opera National de Paris,Teatro Real,New York PhilharmonicTheCleveland Orchestra, National Symphony Orchestra, San Francisco Symphony, Met Orchestra Chamber Ensemble, Berlin Philharmonic,NDR at the Elbphilharmoniein Hamburg, and the London Symphony Orchestra, among others.His most recent album,Anthony Roth Costanzo & Justin Vivian Bond: Only an Octave Apartwas released in January 2022,andhis first album,ARCwas released in September 2018 and was nominated for the 2019 GRAMMY Award for Best Classical Solo Vocal Album. He also stars on the Metropolitan Opera's recording and DVD ofAkhnatenwhich won the 2022 GRAMMY Award for Best Opera Recording. Costanzowasnominated for an Independent Spirit Award for his performance in a Merchant Ivory film and graduated with honors from Princeton University, and Manhattan School of Music, where he isnowon the board of trustees along with being on the board of National Black Theater.Costanzoalso hasan Honorary Doctorate from Manhattan School of Music,aHistoryMakers Award from the New York Historical Society, the Beverly Sills Award from the Metropolitan Opera, andhas recently beena visiting fellowatOxford University and a distinguished visiting scholar at Harvard University. Chief Development Officer Overview Ushering in a new era at Opera Philadelphia (OP), the organization seeks an innovative, dynamic, and seasoned Chief Development Officer (CDO) to spearhead growth in contributed revenue and institutionalize best practices in fundraising. A key member of the senior leadership team, the CDO will work in close partnership with the General Director & President (GD) to implement bold strategies aligned with the organization's vision for artistic expansion and long-term financial health. With a proven track record of planning, execution, and relationship-building, the CDO will lead efforts to enhance donor engagement and align philanthropic resources with OP's strategic priorities. The ideal candidate will bring leadership, creativity, high-level fundraising and risk-taking to the country's most innovative and forward-thinking opera company. Position Summary The CDO reports directly to the new GD and serves as a visionary partner-actively shaping and carrying out strategic development initiatives. As a key collaborator, the CDO will work closely with the Finance and Marketing teams to build cross-functional strategies and develop comprehensive plans that align operations with fundraising goals. The CDO will excel at financial modeling, setting annual and long-term projections, and creating strategies for sustainable fundraising growth. A mature and sophisticated communicator, the CDO will engage with board members, donors, and external partners, building relationships that inspire transformative giving. The position requires a combination of high-level strategy and hands-on leadership in frontline fundraising, with the ability to maintain a personal portfolio of major donors and prospects. Key Responsibilities Develop annual and multi-year fundraising plans across individual, institutional, major gifts, planned giving, events, and campaigns. Craft compelling cases for support that align donor interests with OP's artistic and strategic goals. Work closely with the GD to ensure that his fundraising efforts are guided and tracked strategically; In collaboration with the GD and outside counsel, oversee private and public phases of a comprehensive campaign to coincide with the organization's 50th anniversary. Create sophisticated materials for major gift solicitations, sponsorships, corporate partnerships, and leadership campaign gifts. Personally manage a significant portfolio, soliciting and closing major gifts to meet fundraising goals. Attend performances . click apply for full job details
Jul 16, 2025
Full time
Now in its 49th season, Opera Philadelphia stands at the forefront of innovation, redefining opera for our time. As the region's premier opera producer and one of the country's most influential companies, Opera Philadelphia continues to expand and transform as a vibrant hub for operatic experiences, connecting audiences and artists in ways that give voice to the present, reimagine the past, and shape the future of the art form for generations to come. Founded as a regional company focused on traditional productions in a single venue, Opera Philadelphia has evolved into an internationally celebrated trailblazer in contemporary opera. Praised byThe New York Timesas a "hotbed of operatic innovation," the company remains committed to 21st-century opera while actively performing in its original home at the historic Academy of Music. Opera Philadelphia also creates interdisciplinary experiences in diverse spaces across the city-from immersive performances at the Barnes Foundation and the Philadelphia Museum of Art to pop-up cabaret shows in converted garages, and free outdoor screenings on Independence Mall for tens of thousands of Philadelphians. While honoring the legacy of the operatic canon, Opera Philadelphia leads in developing groundbreaking new works. Since 2011, the company has commissioned or co-commissioned numerous acclaimed operas from prominent composers such as Jennifer Higdon, Missy Mazzoli, Kevin Puts, and Nico Muhly, fostering a new generation of operatic storytelling. Key partnerships, including a recent multi-year collaboration with the Apollo Theater, aim to co-create a new canon of Black American opera, underscoring Opera Philadelphia's commitment to authentic storytelling and creative diversity. In 2017, Opera Philadelphia positioned Philadelphia as an international opera destination with the launch of Festival O, a 10-day immersive celebration of opera across the city. This annual festival has premiered groundbreaking works, such asWe Shall Not Be Movedby Daniel Bernard Roumain and Marc Bamuthi Joseph,10 Days in a Madhouseby Rene Orth and Hannah Moscovitch, and Anthony Roth Costanzo's genre-blendingGlass Handel,along with iconic productions of classics like Verdi'sSimon Boccanegra,recitals, and late-night cabaret performances. Opera Philadelphia has also become a nurturing ground for rising vocal talents. Artists like Eric Owens, Stephanie Blythe, Denyce Graves, Jarrett Ott, and Will Liverman have all gained early exposure on its stages before achieving global acclaim. The company's Emerging Artists Program is designed to develop the next generation of operatic stars. In addition, Opera Philadelphia launched the country's first comprehensive Composer in Residence program, offering individualized professional development to emerging opera composers. Alumni of the program include celebrated composers such as Lembit Beecher, Courtney Bryan, David Hertzberg, David T. Little, Missy Mazzoli, Andrew Norman, Rene Orth, and Tyshawn Sorey. Opera Philadelphia is dedicated to expanding the reach of opera. Its robust education and community programs connect diverse Philadelphia communities with opera through in-school residencies, student dress rehearsals, a citywide teen choir, and a workforce readiness program focused on backstage careers. Community programming extends engagement through discussions, concerts, and family events that explore opera from cultural, social, and historical perspectives. In June 2024, Opera Philadelphia welcomed GRAMMY-winning countertenor and visionary creative producer Anthony Roth Costanzo as its General Director & President. With a passion for opera, artistic talent, business insight, and a firm belief that art is a civic right, Costanzo is reshaping the field. Under his leadership, Opera Philadelphia seeks to collaborate with a range of organizations to innovate in artistic, branding, and fundraising efforts, envisioning new economic models for the arts. One of Costanzo's first major accomplishments was the revolutionaryPick Your Priceprogram, where all tickets are $11 or "Pick Your Price," breaking down the financial barrier that often prevents audiences from experiencing live opera. The initiative-unprecedented among major American opera companies-sold out the entire season within a matter of weeks, introducing thousands of new audience members to the transformative power of opera, and, most importantly, to the shared experience in a concert venue that invites everyone to attend and engage. Opera Philadelphia maintains its own orchestra under the musical direction of Corrado Rovaris. Additionally, the organization is led by a nationally-engaged Board of Directors, including 23 members from Philadelphia, New York, Los Angeles, and beyond. The organization's budget for FY25 stands at $11 million and is on a steady growth trajectory. Opera Philadelphia plans to celebrate its 50th anniversary with several major initiatives. About the General Director & President: Anthony Roth Costanzo In June 2024, Anthony Roth Costanzo was appointed General Director and President of Opera Philadelphia. One of the world's leading countertenors, Anthony is recognized globally for his dynamic contributions on and off the stage. He began performing professionally at the age of 11 and has since appeared in opera, concert, recital, film, and on Broadway.With a reputation for profound sector-changing innovation, he has created and produced shows for the New York Philharmonic (including the transformativeBandwagoninitiative), The BBC Proms, The Barnes Foundation, Kabuki-Za Tokyo, WQXR, Princeton University, National Sawdust, St. John The Divine, The State Theater in Salzburg, The Museum of Contemporary Art in LA, and the World Monuments Fund.Costanzohaswithappeared many of the world's most prestigious companies includingthe Metropolitan Opera, PAC NYC, Versailles, Madison Square Garden, The Guggenheim, Lyric Opera of Chicago, San Francisco Opera, Opera National de Paris,Teatro Real,New York PhilharmonicTheCleveland Orchestra, National Symphony Orchestra, San Francisco Symphony, Met Orchestra Chamber Ensemble, Berlin Philharmonic,NDR at the Elbphilharmoniein Hamburg, and the London Symphony Orchestra, among others.His most recent album,Anthony Roth Costanzo & Justin Vivian Bond: Only an Octave Apartwas released in January 2022,andhis first album,ARCwas released in September 2018 and was nominated for the 2019 GRAMMY Award for Best Classical Solo Vocal Album. He also stars on the Metropolitan Opera's recording and DVD ofAkhnatenwhich won the 2022 GRAMMY Award for Best Opera Recording. Costanzowasnominated for an Independent Spirit Award for his performance in a Merchant Ivory film and graduated with honors from Princeton University, and Manhattan School of Music, where he isnowon the board of trustees along with being on the board of National Black Theater.Costanzoalso hasan Honorary Doctorate from Manhattan School of Music,aHistoryMakers Award from the New York Historical Society, the Beverly Sills Award from the Metropolitan Opera, andhas recently beena visiting fellowatOxford University and a distinguished visiting scholar at Harvard University. Chief Development Officer Overview Ushering in a new era at Opera Philadelphia (OP), the organization seeks an innovative, dynamic, and seasoned Chief Development Officer (CDO) to spearhead growth in contributed revenue and institutionalize best practices in fundraising. A key member of the senior leadership team, the CDO will work in close partnership with the General Director & President (GD) to implement bold strategies aligned with the organization's vision for artistic expansion and long-term financial health. With a proven track record of planning, execution, and relationship-building, the CDO will lead efforts to enhance donor engagement and align philanthropic resources with OP's strategic priorities. The ideal candidate will bring leadership, creativity, high-level fundraising and risk-taking to the country's most innovative and forward-thinking opera company. Position Summary The CDO reports directly to the new GD and serves as a visionary partner-actively shaping and carrying out strategic development initiatives. As a key collaborator, the CDO will work closely with the Finance and Marketing teams to build cross-functional strategies and develop comprehensive plans that align operations with fundraising goals. The CDO will excel at financial modeling, setting annual and long-term projections, and creating strategies for sustainable fundraising growth. A mature and sophisticated communicator, the CDO will engage with board members, donors, and external partners, building relationships that inspire transformative giving. The position requires a combination of high-level strategy and hands-on leadership in frontline fundraising, with the ability to maintain a personal portfolio of major donors and prospects. Key Responsibilities Develop annual and multi-year fundraising plans across individual, institutional, major gifts, planned giving, events, and campaigns. Craft compelling cases for support that align donor interests with OP's artistic and strategic goals. Work closely with the GD to ensure that his fundraising efforts are guided and tracked strategically; In collaboration with the GD and outside counsel, oversee private and public phases of a comprehensive campaign to coincide with the organization's 50th anniversary. Create sophisticated materials for major gift solicitations, sponsorships, corporate partnerships, and leadership campaign gifts. Personally manage a significant portfolio, soliciting and closing major gifts to meet fundraising goals. Attend performances . click apply for full job details