Services Solutions Principal Multicloud, Data & AI, Resiliency & Security United Kingdom, ideally based in the London area Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you'll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell's customers by delivering outcomes for their complex business/IT use cases? The Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as a Services Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms with a focus on Multicloud, Data & AI and Resiliency & Security services. Be part of an EMEA team of Solutions Principals. You will work predominantly on opportunities in the UK and when needed across EMEA. Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design end-to-end services solutions. Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the Dell Technologies organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Expert knowledge in Multicloud services and proficient knowledge in the areas of Data & AI and Resiliency & Security services. Extensive presales experience of acting as a solution lead, solution architect or similar and proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors. Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches. Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning Passion for cutting edge technology, services and life-long learning. Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment. Desirable Requirements Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 05 Sep 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270081
Aug 22, 2025
Full time
Services Solutions Principal Multicloud, Data & AI, Resiliency & Security United Kingdom, ideally based in the London area Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you'll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell's customers by delivering outcomes for their complex business/IT use cases? The Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as a Services Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms with a focus on Multicloud, Data & AI and Resiliency & Security services. Be part of an EMEA team of Solutions Principals. You will work predominantly on opportunities in the UK and when needed across EMEA. Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design end-to-end services solutions. Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the Dell Technologies organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Expert knowledge in Multicloud services and proficient knowledge in the areas of Data & AI and Resiliency & Security services. Extensive presales experience of acting as a solution lead, solution architect or similar and proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors. Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches. Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning Passion for cutting edge technology, services and life-long learning. Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment. Desirable Requirements Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 05 Sep 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270081
TELUS Agriculture & Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future-friendly team as the innovative technology solutions we offer. Our team members include people like you - enthusiastic, innovative, passionate, and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. Here's the impact you will make and what we will accomplish together TELUS Agriculture & Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable software value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer. We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to food manufacturers to consumer goods companies. Our solutions consist of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes. Are you a strategic thinker with a passion for delivering complex, high-impact projects? We're looking for a Senior Project Manager within Professional Services to lead cross-functional teams and drive the successful execution of large-scale initiatives across our organisation. In this role, you'll collaborate with stakeholders from Product, Engineering, Sales and Customer Experience Verticals to shape roadmaps, manage timelines, and ensure seamless delivery using industry-leading technologies. You'll be part of a collaborative, forward-thinking team that values innovation, accountability, and continuous learning. If you're ready to take ownership of impactful projects and help shape the future of our delivery excellence-this is the role for you. You'll be at the heart of innovation-navigating complexity, resolving challenges, and ensuring that every project delivers measurable value to our customers What You'll Do: Lead the end-to-end delivery of up to four high-complexity projects annually, plus additional moderate initiatives. Own project planning, scheduling, and execution across the full product development lifecycle. Collaborate with Engineering Resource Managers to secure and manage project resources. Proactively identify risks, resolve issues, and keep stakeholders informed with clear, timely updates. Drive continuous improvement by refining project processes and identifying efficiency opportunities. Ensure compliance with internal governance and external regulatory requirements. Analyze project data to inform decisions and track performance against key metrics. Communicate effectively across all levels-from technical teams to senior leadership. What You Bring: 5+ years of experience managing IT or software development projects. Strong knowledge of Agile methodologies; certification in PMP, PRINCE2, or similar is a plus. Proven ability to manage multiple projects with competing priorities in a fast-paced environment. Exceptional communication and stakeholder management skills. Advanced skills in resource planning, risk management, and project governance. A proactive, results-driven mindset with a passion for delivering value. Experience working with cross-functional teams and navigating matrixed organisations. Key Skills: Agile project delivery Process improvement and change management Data analysis and reporting Resource allocation and capacity planning Risk mitigation and issue resolution Executive-level communication and presentation Strong organisational and time management skills Adaptability in dynamic, evolving environments Join us Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future. Everyone belongs at TELUS Agriculture & Consumer Goods. It doesn't matter who you are, what you do or how you do it, at TELUS Agriculture & Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need. Do you share our passion for enabling remarkable human outcomes? Together, let's make the future friendly. Accessibility TELUS Agriculture & Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
Aug 22, 2025
Full time
TELUS Agriculture & Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future-friendly team as the innovative technology solutions we offer. Our team members include people like you - enthusiastic, innovative, passionate, and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. Here's the impact you will make and what we will accomplish together TELUS Agriculture & Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable software value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer. We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to food manufacturers to consumer goods companies. Our solutions consist of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes. Are you a strategic thinker with a passion for delivering complex, high-impact projects? We're looking for a Senior Project Manager within Professional Services to lead cross-functional teams and drive the successful execution of large-scale initiatives across our organisation. In this role, you'll collaborate with stakeholders from Product, Engineering, Sales and Customer Experience Verticals to shape roadmaps, manage timelines, and ensure seamless delivery using industry-leading technologies. You'll be part of a collaborative, forward-thinking team that values innovation, accountability, and continuous learning. If you're ready to take ownership of impactful projects and help shape the future of our delivery excellence-this is the role for you. You'll be at the heart of innovation-navigating complexity, resolving challenges, and ensuring that every project delivers measurable value to our customers What You'll Do: Lead the end-to-end delivery of up to four high-complexity projects annually, plus additional moderate initiatives. Own project planning, scheduling, and execution across the full product development lifecycle. Collaborate with Engineering Resource Managers to secure and manage project resources. Proactively identify risks, resolve issues, and keep stakeholders informed with clear, timely updates. Drive continuous improvement by refining project processes and identifying efficiency opportunities. Ensure compliance with internal governance and external regulatory requirements. Analyze project data to inform decisions and track performance against key metrics. Communicate effectively across all levels-from technical teams to senior leadership. What You Bring: 5+ years of experience managing IT or software development projects. Strong knowledge of Agile methodologies; certification in PMP, PRINCE2, or similar is a plus. Proven ability to manage multiple projects with competing priorities in a fast-paced environment. Exceptional communication and stakeholder management skills. Advanced skills in resource planning, risk management, and project governance. A proactive, results-driven mindset with a passion for delivering value. Experience working with cross-functional teams and navigating matrixed organisations. Key Skills: Agile project delivery Process improvement and change management Data analysis and reporting Resource allocation and capacity planning Risk mitigation and issue resolution Executive-level communication and presentation Strong organisational and time management skills Adaptability in dynamic, evolving environments Join us Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future. Everyone belongs at TELUS Agriculture & Consumer Goods. It doesn't matter who you are, what you do or how you do it, at TELUS Agriculture & Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need. Do you share our passion for enabling remarkable human outcomes? Together, let's make the future friendly. Accessibility TELUS Agriculture & Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. Our Data Environment Our Data teams are aligned to divisions covering the following Banking Services & Products, Customer Identity & Financial Crime and Data & ML Engineering. Our Data teams are excited about delivering meaningful and impactful insights to both the business and more importantly our customers. Hear from the team in our latest blogs or our case studies with Women in Tech . We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good. Responsibilities: Translate data requirements from across the organisation into robust and reusable data models, modelling both within the data warehouse and exposing via Looker, with a particular focus on Customer Data Draw insights and use appropriate analytical methods to analyse large datasets to identify key trends, opportunities, set KPIs and help solve business problems Build strong relationships with stakeholders and communicate insights effectively to help shape business strategy Maintain consistent and clear documentation and definitions across the data warehouse and Looker, communicate this with stakeholders Collaborate with the wider data team to help meet the business goals, including peer reviews Strong experience with SQL Experience with Python Strong experience with Looker or a Similar Business Intelligence (BI) Tool Good understanding and experience of DBT and applying data architecture principles such as dimensional modelling, to translate raw data into a structured format, or a willingness to learn Self-starter with the ability to think outside the box and evolve projects. Take ownership of a project end-to-end and manage priorities accordingly Experience supporting and working with cross-functional teams in a dynamic environment Exposure working with Data within Customer Operations or Customer Outcomes (Complaints or Welfare Support) is a plus Version control using GitHub or similar Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 45 mins with one of the team Stage 2 - Take home challenge Stage 3 - 60 mins technical interview with two team members Stage 3 - 45 min final with an executive and a member of the people team 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Aug 22, 2025
Full time
Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. Our Data Environment Our Data teams are aligned to divisions covering the following Banking Services & Products, Customer Identity & Financial Crime and Data & ML Engineering. Our Data teams are excited about delivering meaningful and impactful insights to both the business and more importantly our customers. Hear from the team in our latest blogs or our case studies with Women in Tech . We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good. Responsibilities: Translate data requirements from across the organisation into robust and reusable data models, modelling both within the data warehouse and exposing via Looker, with a particular focus on Customer Data Draw insights and use appropriate analytical methods to analyse large datasets to identify key trends, opportunities, set KPIs and help solve business problems Build strong relationships with stakeholders and communicate insights effectively to help shape business strategy Maintain consistent and clear documentation and definitions across the data warehouse and Looker, communicate this with stakeholders Collaborate with the wider data team to help meet the business goals, including peer reviews Strong experience with SQL Experience with Python Strong experience with Looker or a Similar Business Intelligence (BI) Tool Good understanding and experience of DBT and applying data architecture principles such as dimensional modelling, to translate raw data into a structured format, or a willingness to learn Self-starter with the ability to think outside the box and evolve projects. Take ownership of a project end-to-end and manage priorities accordingly Experience supporting and working with cross-functional teams in a dynamic environment Exposure working with Data within Customer Operations or Customer Outcomes (Complaints or Welfare Support) is a plus Version control using GitHub or similar Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 45 mins with one of the team Stage 2 - Take home challenge Stage 3 - 60 mins technical interview with two team members Stage 3 - 45 min final with an executive and a member of the people team 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Director, Customer Success page is loaded Director, Customer Success Apply locations Newcastle, GBR time type Full time posted on Posted Today job requisition id R25_797 At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on theForbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60lists, and we recently took home the2024 CRN Products of the Yearaward. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. Join a company that's not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We're looking for a Director, Customer Success in Newcastle (office based) to be part of making this happen. The ideal candidate will possess solid communication skills, be a strongsales negotiator and people manager, and have experience working with customers to meet their needs and drive growth in the account. Responsibilities: Managing a set of customers who are utilizing Arctic Wolf's CyberSOC solution Managing a team of Customer Success Managers, to support and drive revenue growth for customers leveraging Arctic Wolf Services Coaching your team to achieve renewal and expansion targets through consultative selling techniques Listening to customer feedback, then working across Arctic Wolf to provide a voice of the customer to various business owners Managing your team's customer base, ensuring customer satisfaction and delivery of quarterly account reviews Helping CSM's to identify opportunities to upsell to existing customers by positioning additional service offerings Effectively negotiating transactions and developing plans for future growth, including leveraging solid domain and product knowledge to facilitate interest in Arctic Wolf expansion Successfully planning, prioritizing and handling a high volume of activities and requests to manage customer issues and requests, including following through on requests in a timely manner, asking clarifying questions to determine the correct source & impact of issues, as well as understanding use cases to coach customers to alternate solutions when possible Managing your team's sales and churn forecasts to the business Working in a highly trusting and transparent team environment Required Skills and Experience: 5+ years of leadership and management experience 5+ years of demonstrated success in a sales role, preferably in a technology organization Sales experience and quota carrying experience required Experience working with partners strongly preferred The ability to be flexible and work in a rapidly changingenvironment is required Bachelor's degree, or combination of education and relevant experience Aptitude for technology, knowledge of spreadsheet and Salesforce utilization Fanatical devotion to customer service, business quality, and data security The ideal candidate thinks out-of-the-box and energizes others with passion, quality and commitment Excellent organizational skills and written/oral communication skills This position is based in our Newcastle office and will require team members to work from this office Up to 25% travel may be required Passport required Our offer: All wolves receive compelling compensation and benefits packages, including: Equity for all employees 28 days annual leave, 8 bank holidays and paid volunteering days off Pension plan employer match Training and career development programs Robust Employee Assistance Program (EAP) with mental health service Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection. Fertility support and paid parental leave We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here . We also believe and practice corporate responsibility At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (), Best Places to Work - USA (), Great Place to Work - Canada (), Great Place to Work - UK (2024), and Kununu Top Company - Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good. , and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible. Have we sparked your interest? Then send us your CV and your references. At Arctic Wolf, we recognize that success comes from delighting our customers. We believe in being lean - in constantly building, measuring, and learning in all aspects of our business. We truly value people. All wolves are welcome to join the Arctic Wolf pack, with compelling compensation packages, benefits, and equity for employees. Arctic Wolf is focused on building a workforce that is diverse and inclusive. If you're excited about this role, but do not meet all of the qualifications listed above, we encourage you to apply. We review all applications. Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require a reasonable accommodation for any part of the application or hiring process, you may make a request by calling the Arctic Wolf general contact number at 1- and asking to speak to Recruiting, or by emailing .
Aug 22, 2025
Full time
Director, Customer Success page is loaded Director, Customer Success Apply locations Newcastle, GBR time type Full time posted on Posted Today job requisition id R25_797 At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on theForbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60lists, and we recently took home the2024 CRN Products of the Yearaward. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. Join a company that's not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We're looking for a Director, Customer Success in Newcastle (office based) to be part of making this happen. The ideal candidate will possess solid communication skills, be a strongsales negotiator and people manager, and have experience working with customers to meet their needs and drive growth in the account. Responsibilities: Managing a set of customers who are utilizing Arctic Wolf's CyberSOC solution Managing a team of Customer Success Managers, to support and drive revenue growth for customers leveraging Arctic Wolf Services Coaching your team to achieve renewal and expansion targets through consultative selling techniques Listening to customer feedback, then working across Arctic Wolf to provide a voice of the customer to various business owners Managing your team's customer base, ensuring customer satisfaction and delivery of quarterly account reviews Helping CSM's to identify opportunities to upsell to existing customers by positioning additional service offerings Effectively negotiating transactions and developing plans for future growth, including leveraging solid domain and product knowledge to facilitate interest in Arctic Wolf expansion Successfully planning, prioritizing and handling a high volume of activities and requests to manage customer issues and requests, including following through on requests in a timely manner, asking clarifying questions to determine the correct source & impact of issues, as well as understanding use cases to coach customers to alternate solutions when possible Managing your team's sales and churn forecasts to the business Working in a highly trusting and transparent team environment Required Skills and Experience: 5+ years of leadership and management experience 5+ years of demonstrated success in a sales role, preferably in a technology organization Sales experience and quota carrying experience required Experience working with partners strongly preferred The ability to be flexible and work in a rapidly changingenvironment is required Bachelor's degree, or combination of education and relevant experience Aptitude for technology, knowledge of spreadsheet and Salesforce utilization Fanatical devotion to customer service, business quality, and data security The ideal candidate thinks out-of-the-box and energizes others with passion, quality and commitment Excellent organizational skills and written/oral communication skills This position is based in our Newcastle office and will require team members to work from this office Up to 25% travel may be required Passport required Our offer: All wolves receive compelling compensation and benefits packages, including: Equity for all employees 28 days annual leave, 8 bank holidays and paid volunteering days off Pension plan employer match Training and career development programs Robust Employee Assistance Program (EAP) with mental health service Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection. Fertility support and paid parental leave We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here . We also believe and practice corporate responsibility At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (), Best Places to Work - USA (), Great Place to Work - Canada (), Great Place to Work - UK (2024), and Kununu Top Company - Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good. , and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible. Have we sparked your interest? Then send us your CV and your references. At Arctic Wolf, we recognize that success comes from delighting our customers. We believe in being lean - in constantly building, measuring, and learning in all aspects of our business. We truly value people. All wolves are welcome to join the Arctic Wolf pack, with compelling compensation packages, benefits, and equity for employees. Arctic Wolf is focused on building a workforce that is diverse and inclusive. If you're excited about this role, but do not meet all of the qualifications listed above, we encourage you to apply. We review all applications. Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require a reasonable accommodation for any part of the application or hiring process, you may make a request by calling the Arctic Wolf general contact number at 1- and asking to speak to Recruiting, or by emailing .
Salary: Competitive salary + bonus Type:Permanent Luxury Recruit is looking for a Recruitment Resourcing/Delivery Consultant to join the London team Luxury Recruit is a recognized market leader focusing on placing the world's best executive talent across speciality retail, fashion, luxury and aspirational brands. Our approach is very personable; our philosophy is to provide both clients and candidates with a consultative, transparent, flexible and informed service. We currently employ a close-knit team of senior consultants who are specialists within their fields, working across the above sectors. Recruitment training is provided on a one-on-one basis in line with sector requirements. We operate both in the UK and internationally and have long standing and demonstrable relationships with our clients, who represent a rostrum of the world's most admired and best recognised consumer brands. Main Responsibilities To assist the senior consultants in the sourcing and selection of candidates, client liaison, networking, research and administration. Ultimately working to a set monthly target resulting in monthly commission when this is achieved. Working towards weekly flexible KPI targets which correspond to division objectives. Conduct database searches in line with vacancy list. Source and assess new candidates through face to face meetings and telephone interviews if location is an obstacle. Specific and targeted candidate marketing in line with individual candidate objectives. Involvement in business development including client visits and building and servicing of accounts. General administration in relation to diary management, database management, updating spreadsheets and email correspondence. Attend and contribute to weekly team meetings. Interviewing and sourcing highly talented professionals Asses candidate's skill levels and portfolios Manage the interview process for both the candidates and clients Anticipate client needs and present with qualified candidates whether there is an immediate need or not. Network to gain both client and candidate referrals Educate both client and candidate on current market conditions. Maintaining and cultivating new and existing client relationships Utilizing contacts and resources for networking to build client and candidate referral Consistently identifying new sources of business Daily collaboration with Managers to discuss account activity and assess clients' needs and strategically leverage the strength of the team to determine how to best service the account Develop sales and recruiting strategies based on customer feedback and market environment Regularly attend industry networking events Basic knowledge of the luxury industry and terminology. Love of fashion and luxury goods with a natural eye for trend and style. A confident individual and natural networker. Self-motivated, pro-active and tenacious, able to identify and capitalise on opportunities. Open and collaborative personality, someone who works with integrity Down-to-earth, pragmatic and methodical. Excellent written and verbal communication skills. Proficient use of Microsoft Word, Excel, Outlook and Databases Functions: Researcher, Resourcing, Diary Management, Administration, Office Management, Personal Assistant, Operations, Marketing, Business Development Applicants not contacted within six weeks should consider their applications unsuccessful. Information provided by applicants will be treated in strict confidence and will be used for recruitment purpose only. Upload your CV Please upload .doc, .pdf, .docx or .odt files under 5 MB I consent to Luxury Recruit using the above data to send me marketing emails, as detailed in the website privacy policy
Aug 22, 2025
Full time
Salary: Competitive salary + bonus Type:Permanent Luxury Recruit is looking for a Recruitment Resourcing/Delivery Consultant to join the London team Luxury Recruit is a recognized market leader focusing on placing the world's best executive talent across speciality retail, fashion, luxury and aspirational brands. Our approach is very personable; our philosophy is to provide both clients and candidates with a consultative, transparent, flexible and informed service. We currently employ a close-knit team of senior consultants who are specialists within their fields, working across the above sectors. Recruitment training is provided on a one-on-one basis in line with sector requirements. We operate both in the UK and internationally and have long standing and demonstrable relationships with our clients, who represent a rostrum of the world's most admired and best recognised consumer brands. Main Responsibilities To assist the senior consultants in the sourcing and selection of candidates, client liaison, networking, research and administration. Ultimately working to a set monthly target resulting in monthly commission when this is achieved. Working towards weekly flexible KPI targets which correspond to division objectives. Conduct database searches in line with vacancy list. Source and assess new candidates through face to face meetings and telephone interviews if location is an obstacle. Specific and targeted candidate marketing in line with individual candidate objectives. Involvement in business development including client visits and building and servicing of accounts. General administration in relation to diary management, database management, updating spreadsheets and email correspondence. Attend and contribute to weekly team meetings. Interviewing and sourcing highly talented professionals Asses candidate's skill levels and portfolios Manage the interview process for both the candidates and clients Anticipate client needs and present with qualified candidates whether there is an immediate need or not. Network to gain both client and candidate referrals Educate both client and candidate on current market conditions. Maintaining and cultivating new and existing client relationships Utilizing contacts and resources for networking to build client and candidate referral Consistently identifying new sources of business Daily collaboration with Managers to discuss account activity and assess clients' needs and strategically leverage the strength of the team to determine how to best service the account Develop sales and recruiting strategies based on customer feedback and market environment Regularly attend industry networking events Basic knowledge of the luxury industry and terminology. Love of fashion and luxury goods with a natural eye for trend and style. A confident individual and natural networker. Self-motivated, pro-active and tenacious, able to identify and capitalise on opportunities. Open and collaborative personality, someone who works with integrity Down-to-earth, pragmatic and methodical. Excellent written and verbal communication skills. Proficient use of Microsoft Word, Excel, Outlook and Databases Functions: Researcher, Resourcing, Diary Management, Administration, Office Management, Personal Assistant, Operations, Marketing, Business Development Applicants not contacted within six weeks should consider their applications unsuccessful. Information provided by applicants will be treated in strict confidence and will be used for recruitment purpose only. Upload your CV Please upload .doc, .pdf, .docx or .odt files under 5 MB I consent to Luxury Recruit using the above data to send me marketing emails, as detailed in the website privacy policy
Services Solutions Principal Multicloud, Data & AI, Resiliency & Security United Kingdom, ideally based in the London area Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you'll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell's customers by delivering outcomes for their complex business/IT use cases? The Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as a Services Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms with a focus on Multicloud, Data & AI and Resiliency & Security services. Be part of an EMEA team of Solutions Principals. You will work predominantly on opportunities in the UK and when needed across EMEA. Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design end-to-end services solutions. Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the Dell Technologies organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Expert knowledge in Multicloud services and proficient knowledge in the areas of Data & AI and Resiliency & Security services. Extensive presales experience of acting as a solution lead, solution architect or similar and proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors. Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches. Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning Passion for cutting edge technology, services and life-long learning. Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment. Desirable Requirements Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 05 Sep 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270081
Aug 22, 2025
Full time
Services Solutions Principal Multicloud, Data & AI, Resiliency & Security United Kingdom, ideally based in the London area Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you'll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell's customers by delivering outcomes for their complex business/IT use cases? The Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as a Services Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms with a focus on Multicloud, Data & AI and Resiliency & Security services. Be part of an EMEA team of Solutions Principals. You will work predominantly on opportunities in the UK and when needed across EMEA. Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design end-to-end services solutions. Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the Dell Technologies organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Expert knowledge in Multicloud services and proficient knowledge in the areas of Data & AI and Resiliency & Security services. Extensive presales experience of acting as a solution lead, solution architect or similar and proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors. Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches. Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning Passion for cutting edge technology, services and life-long learning. Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment. Desirable Requirements Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 05 Sep 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R270081
Partnership and Governance Manager, UK Remote At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here on the resources you'll have or the challenges you'll encounter. We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams. In healthcare, evolution doesn't just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum. As the fastest growing part of the UnitedHealth Group family of businesses, we're expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We'll provide the investment, support, and resources to advance your career. You'll provide the talent, ambition, and drive. As a Partnership and Governance Manager you will be responsible for the oversight of network strategic and insurance partner compliance, service performance, and examine quality, effectiveness and value of the relationships. This role will coordinate across the network team and with various internal functions (across all UHCG Markets) to ensure enterprise-wide needs for due diligence, compliance audits, risk assessment and continued partnership evaluation, analyze trends and develop recommendations and action plans to address opportunities with all network partners. This role will also have a portfolio of partners to manage directly. In addition to having impact on a great team, you'll also discover the career opportunities you'd expect from an industry leader. This is a full-time position with standard working hours of Monday through Friday from 9am to 5pm, with flexibility due to working with a global team. Primary Responsibilities of the Partnership and Governance Manager: Lead and be responsible for the onboarding of network partners and vendors and ongoing management of assigned partners Analyze all network and/or provider performance in line with key indicators, controls and measures Partner with cross-functional teams (including but not limited to: product, quality, sales, client management, underwriting, claims operations, account implementation, finance, IT, marketing, communication) to project manage, ask critical questions, and provide decision-making framework to complete vendor onboarding in agreed upon timeframe Perform as a functional bridge amongst external vendors as well as internal stakeholder Ensure that network partners and/or providers due diligence is maintained, service measures, controls, reporting output and governance structures are in place and evolve in line with changing business, client and regulatory requirements Review and/or analyze member/customer population information and data relating to consumption of services Ensure relevant partner profile information is loaded and available in a consistent format Develop performance reports to indicate partner and commercial outcomes against business and network objectives Ensure appropriate controls are in place across functions to clearly identify performance and adherence to expectations Identify improvement opportunities based on data insights for internal UHCG functions as well as the external network partner Provide recommendations to senior leadership for improvement initiatives of network partners and internal functions which support network partners Collaborate with partner relationship managers and partner support executive to identify additional areas of opportunity to improve partner performance You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in. Required Qualifications: Bachelors degree or higher Proven professional experience in International Private Medical Insurance Experience in client-facing or external role Project management experience Sales orientation, meaning possesses natural reflexes to promote, persuade, and negotiate Flexibility in schedule to accommodate international time zones and team locations Understanding of insurance products, plans, processes and programs Understanding of enterprise quality and compliance guidelines Preferred Qualifications: Experience with regional insurance network partners Multi-lingual Soft Skills: Interpersonal skills, establishing rapport and working well with others in matrix organization; stakeholder management Excellent presentation (material preparation and communication) skills Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. 2024 UnitedHealth Group. All rights reserved.
Aug 22, 2025
Full time
Partnership and Governance Manager, UK Remote At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here on the resources you'll have or the challenges you'll encounter. We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams. In healthcare, evolution doesn't just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum. As the fastest growing part of the UnitedHealth Group family of businesses, we're expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We'll provide the investment, support, and resources to advance your career. You'll provide the talent, ambition, and drive. As a Partnership and Governance Manager you will be responsible for the oversight of network strategic and insurance partner compliance, service performance, and examine quality, effectiveness and value of the relationships. This role will coordinate across the network team and with various internal functions (across all UHCG Markets) to ensure enterprise-wide needs for due diligence, compliance audits, risk assessment and continued partnership evaluation, analyze trends and develop recommendations and action plans to address opportunities with all network partners. This role will also have a portfolio of partners to manage directly. In addition to having impact on a great team, you'll also discover the career opportunities you'd expect from an industry leader. This is a full-time position with standard working hours of Monday through Friday from 9am to 5pm, with flexibility due to working with a global team. Primary Responsibilities of the Partnership and Governance Manager: Lead and be responsible for the onboarding of network partners and vendors and ongoing management of assigned partners Analyze all network and/or provider performance in line with key indicators, controls and measures Partner with cross-functional teams (including but not limited to: product, quality, sales, client management, underwriting, claims operations, account implementation, finance, IT, marketing, communication) to project manage, ask critical questions, and provide decision-making framework to complete vendor onboarding in agreed upon timeframe Perform as a functional bridge amongst external vendors as well as internal stakeholder Ensure that network partners and/or providers due diligence is maintained, service measures, controls, reporting output and governance structures are in place and evolve in line with changing business, client and regulatory requirements Review and/or analyze member/customer population information and data relating to consumption of services Ensure relevant partner profile information is loaded and available in a consistent format Develop performance reports to indicate partner and commercial outcomes against business and network objectives Ensure appropriate controls are in place across functions to clearly identify performance and adherence to expectations Identify improvement opportunities based on data insights for internal UHCG functions as well as the external network partner Provide recommendations to senior leadership for improvement initiatives of network partners and internal functions which support network partners Collaborate with partner relationship managers and partner support executive to identify additional areas of opportunity to improve partner performance You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in. Required Qualifications: Bachelors degree or higher Proven professional experience in International Private Medical Insurance Experience in client-facing or external role Project management experience Sales orientation, meaning possesses natural reflexes to promote, persuade, and negotiate Flexibility in schedule to accommodate international time zones and team locations Understanding of insurance products, plans, processes and programs Understanding of enterprise quality and compliance guidelines Preferred Qualifications: Experience with regional insurance network partners Multi-lingual Soft Skills: Interpersonal skills, establishing rapport and working well with others in matrix organization; stakeholder management Excellent presentation (material preparation and communication) skills Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. 2024 UnitedHealth Group. All rights reserved.
Graduate/ Entry level role - Next available intakes - September & October 2025 Please note, the salary for this role is £24,570 plus uncapped commission 37.5 hours per week Would the opportunity to work in an entrepreneurial and collaborative sales environment interest you? Would you like to build a successful career through providing innovative technology solutions to our customers? Join our Sales team If you're looking to make the most of your ambition and personality, then a sales career at Softcat could be perfect for you. Our team is over 500 people strong across our UK and Ireland offices and we continue to grow, embracing new international markets and opportunities. As a Sales Executive, you'll be a big part of our plans for the future. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is a billion-pound technology company that feels like one family. We're big on culture, big on teamwork and big on rewards. Through collaboration and understanding, we help customers to use technology to succeed, by putting our employees first. Welcome to a business where personal achievement and team success go hand-in-hand. Build your own business As Sales Executive you'll be targeted on securing new business with organisations across the UK, selling IT solutions on behalf of our partners (Microsoft, HPE, Cisco, Dell to name a few). As you become established in the role you'll inevitably spend less time on building new business and instead focus on really enhancing those existing relationships you've built, selling more products into less clients. It truly feels like running your own business, where you get to control how much you earn and how you want to develop. You will join our Softcat Sales Development Programme, which is designed to equip you with everything you need to become successful. The programme will accelerate your confidence in the role and support you on your journey to being an established Account Manager. As a Sales Executive, you will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods including cold calling, customer meetings and email marketing Working towards your KPI's through developing market understanding, building relationships and networking Providing effective account management to support your customers technology strategy, implementation, and future requirements Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience We'd love you to have: Have a passion for sales and be keen to learn and develop your skill set Demonstrate a keen entrepreneurial flare and the desire to build your own client base from scratch Be a motivated self-starter, a quick learner and be highly organised Show an enthusiasm to learn and develop your knowledge for new and emerging technologies Have a high level of verbal and written communication skills Have the ability to build solid relationships internally and with potential new clients We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Flexible working - flexibility of working from home and in the office. Please note, 3 days working in the office and 2 days working from home, there is a requirement to be in each Wednesday for vendor and inter-office team meetings Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We're welcoming to all and passionate about promoting greater diversity in the tech sector. As part of our commitment to supporting, attracting and retaining the best diverse talent, Softcat is proud to partner with organisations like WORK180, My G Work and Black Young Professionals. Work 180 endorse employers that demonstrate on-going support for women at work, including offering benefits and policies that best support female employees. My G Work support us in our aim of attracting more LGBTQ+ talent. The BYP network support us in diversifying our talent pool by tapping into the black professional community. Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Aug 22, 2025
Full time
Graduate/ Entry level role - Next available intakes - September & October 2025 Please note, the salary for this role is £24,570 plus uncapped commission 37.5 hours per week Would the opportunity to work in an entrepreneurial and collaborative sales environment interest you? Would you like to build a successful career through providing innovative technology solutions to our customers? Join our Sales team If you're looking to make the most of your ambition and personality, then a sales career at Softcat could be perfect for you. Our team is over 500 people strong across our UK and Ireland offices and we continue to grow, embracing new international markets and opportunities. As a Sales Executive, you'll be a big part of our plans for the future. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is a billion-pound technology company that feels like one family. We're big on culture, big on teamwork and big on rewards. Through collaboration and understanding, we help customers to use technology to succeed, by putting our employees first. Welcome to a business where personal achievement and team success go hand-in-hand. Build your own business As Sales Executive you'll be targeted on securing new business with organisations across the UK, selling IT solutions on behalf of our partners (Microsoft, HPE, Cisco, Dell to name a few). As you become established in the role you'll inevitably spend less time on building new business and instead focus on really enhancing those existing relationships you've built, selling more products into less clients. It truly feels like running your own business, where you get to control how much you earn and how you want to develop. You will join our Softcat Sales Development Programme, which is designed to equip you with everything you need to become successful. The programme will accelerate your confidence in the role and support you on your journey to being an established Account Manager. As a Sales Executive, you will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods including cold calling, customer meetings and email marketing Working towards your KPI's through developing market understanding, building relationships and networking Providing effective account management to support your customers technology strategy, implementation, and future requirements Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience We'd love you to have: Have a passion for sales and be keen to learn and develop your skill set Demonstrate a keen entrepreneurial flare and the desire to build your own client base from scratch Be a motivated self-starter, a quick learner and be highly organised Show an enthusiasm to learn and develop your knowledge for new and emerging technologies Have a high level of verbal and written communication skills Have the ability to build solid relationships internally and with potential new clients We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Flexible working - flexibility of working from home and in the office. Please note, 3 days working in the office and 2 days working from home, there is a requirement to be in each Wednesday for vendor and inter-office team meetings Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We're welcoming to all and passionate about promoting greater diversity in the tech sector. As part of our commitment to supporting, attracting and retaining the best diverse talent, Softcat is proud to partner with organisations like WORK180, My G Work and Black Young Professionals. Work 180 endorse employers that demonstrate on-going support for women at work, including offering benefits and policies that best support female employees. My G Work support us in our aim of attracting more LGBTQ+ talent. The BYP network support us in diversifying our talent pool by tapping into the black professional community. Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Overview Rapiscan Systems is a global leader in detection technology, delivering advanced cargo and vehicle inspection solutions for ports, borders, military, and high-security facilities. Our versatile X-ray system ranging from low to high energy-are designed to meet diverse security needs. Known for exceptional imaging, reliability, and innovation, our solutions empower operators to detect threats and contraband with confidence and ease. Role Overview We are currently seeking a Director, Global Product and Technical Support to join our team. You will have responsibility for working with engineering, quality, and service to ensure field serviceability of all security product lines. You will establish KPIs to maximize system operational availability (Ao), implement and drive all aspects of Rapiscan's security division field failure data collection and reporting into engineering and quality to drive customer operational improvements via improved service training concepts, engineering change proposals (ECPs), field and technical service bulletins (FSB/TSBs). You and your team will be the escalation point for FSEs, 3rd party service providers and distributors to resolve field issues and act as the primary service interface with engineering, quality, and product management to resolve complex field issues. You will work with engineering and be responsible for ensuring service requirements and serviceability for all products (legacy and new) such as: preventative and corrective maintenance procedures, preventative maintenance (PM) schedules (frequency and task list), corrective maintenance (CM) procedures in line with all Rapiscan and global regulatory health and safety requirements, etc. You will be responsible for developing spare parts lists, field replaceable unit (FRU) lists, consumable lists, and required field tools, safety and test equipment required to successfully execute all field activities (installation, commissioning, upgrades, s/w patching, PM & CM activities). You will work closely with the EVP Global Security Service and Security Service Management team developing and establishing procedures governing how the business will seamlessly operate & execute in a world-wide setting. Working with the team, you will ensure that global processes and feedback mechanisms are standardized globally, driving operational efficiency, training improvements, logistics, and safety stock planning. You will be responsible for seeking opportunities with service sales to provide additional upgrades and greater capabilities to our clients as technology and product enhancements and features evolve. You will work closely with the service management team in responding to and addressing customer complaints. Working with the service security team, you will analyze data to determine gaps in our service offerings (or tools) which are obstacles to growing the service business, executing operational excellence/efficiency and maximizing customer satisfaction with the overall goal to increase our overall efficiency and reduce our cost to provide service. You will be a key member of CAPA review board and oversee the execution/follow-up of current CAPAs assigned to Service. Responsibilities Technical Leadership & Escalation Management Lead resolution of complex technical issues escalated from global service teams, ensuring timely and expert-level support. Oversee field investigations and product reliability programs, analyzing root causes and recommending corrective actions. Collaborate cross-functionally with Engineering, Quality, Sales, and Operations to manage escalations and drive customer satisfaction. Product & Service Readiness Develop and maintain comprehensive service plans, documentation, and readiness strategies for new product launches and lifecycle updates. Represent the Service function in New Product Development (NPD) to ensure serviceability and seamless transition into operations. Establish and manage a 24/7 global technical support model, ensuring consistent, high-quality service delivery. Team Development & Operational Excellence Lead, coach, and develop the Product Specialist and Technical Support teams, fostering cross-training and global coverage. Approve and contribute to Engineering Change Orders (ECOs), service bulletins, and technical documentation. Partner with the global training team to create and deliver training programs based on real-world performance data. Strategic Planning & Execution Provide on-site support for complex installations and high-profile projects. Define and track annual operational goals aligned with business objectives and customer satisfaction. Manage departmental P&L, budgeting, and financial forecasting to support growth and efficiency. Partnerships & Innovation Build and maintain strong relationships with distributors, suppliers, and third-party service providers. Identify and implement new service technologies and process improvements to enhance delivery and differentiate Rapiscan in the market. Collaborate with Service Sales to identify upsell opportunities and expand service offerings. Governance & Reporting Monitor and report on KPIs, customer satisfaction, and operational performance. Participate in strategic planning with the Global Service Leadership Team to shape future service models. Ensure proactive risk communication and mitigation across all service operations. Uphold the company's core values of Integrity, Innovation, Accountability, and Teamwork. Demonstrate behaviour consistent with the company's Code of Ethics and Conduct. It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects for corrective action to be implemented and to avoid recurrence of the problem. Duties may be modified or assigned at any time to meet the needs of the business. Qualifications Education & Experience: Bachelor's degree or a related field required; a Master's degree is a plus. Equivalent experience in Service, Engineering, or industry may be considered. Minimum 15 years of relevant leadership experience. Proven Leadership: Demonstrated success in driving organizational change, delivering results, and leading high-performing teams in dynamic environments. Customer Focus: Expertise in customer engagement and relationship management, with a strong commercial acumen and a track record of exceeding business objectives. Technical & Analytical Skills: High proficiency in Microsoft Office and other business tools. Strong analytical, problem-solving, and decision-making capabilities. Communication & Collaboration: Excellent interpersonal, verbal, and written communication skills. Comfortable working across global, cross-functional teams and engaging stakeholders at all levels. Operational Agility: Ability to manage multiple priorities under pressure, with a hands-on approach to service innovation and delivery excellence. Industry Insight: Experience in the security industry is advantageous. Willingness to travel internationally (approx. 30%).
Aug 22, 2025
Full time
Overview Rapiscan Systems is a global leader in detection technology, delivering advanced cargo and vehicle inspection solutions for ports, borders, military, and high-security facilities. Our versatile X-ray system ranging from low to high energy-are designed to meet diverse security needs. Known for exceptional imaging, reliability, and innovation, our solutions empower operators to detect threats and contraband with confidence and ease. Role Overview We are currently seeking a Director, Global Product and Technical Support to join our team. You will have responsibility for working with engineering, quality, and service to ensure field serviceability of all security product lines. You will establish KPIs to maximize system operational availability (Ao), implement and drive all aspects of Rapiscan's security division field failure data collection and reporting into engineering and quality to drive customer operational improvements via improved service training concepts, engineering change proposals (ECPs), field and technical service bulletins (FSB/TSBs). You and your team will be the escalation point for FSEs, 3rd party service providers and distributors to resolve field issues and act as the primary service interface with engineering, quality, and product management to resolve complex field issues. You will work with engineering and be responsible for ensuring service requirements and serviceability for all products (legacy and new) such as: preventative and corrective maintenance procedures, preventative maintenance (PM) schedules (frequency and task list), corrective maintenance (CM) procedures in line with all Rapiscan and global regulatory health and safety requirements, etc. You will be responsible for developing spare parts lists, field replaceable unit (FRU) lists, consumable lists, and required field tools, safety and test equipment required to successfully execute all field activities (installation, commissioning, upgrades, s/w patching, PM & CM activities). You will work closely with the EVP Global Security Service and Security Service Management team developing and establishing procedures governing how the business will seamlessly operate & execute in a world-wide setting. Working with the team, you will ensure that global processes and feedback mechanisms are standardized globally, driving operational efficiency, training improvements, logistics, and safety stock planning. You will be responsible for seeking opportunities with service sales to provide additional upgrades and greater capabilities to our clients as technology and product enhancements and features evolve. You will work closely with the service management team in responding to and addressing customer complaints. Working with the service security team, you will analyze data to determine gaps in our service offerings (or tools) which are obstacles to growing the service business, executing operational excellence/efficiency and maximizing customer satisfaction with the overall goal to increase our overall efficiency and reduce our cost to provide service. You will be a key member of CAPA review board and oversee the execution/follow-up of current CAPAs assigned to Service. Responsibilities Technical Leadership & Escalation Management Lead resolution of complex technical issues escalated from global service teams, ensuring timely and expert-level support. Oversee field investigations and product reliability programs, analyzing root causes and recommending corrective actions. Collaborate cross-functionally with Engineering, Quality, Sales, and Operations to manage escalations and drive customer satisfaction. Product & Service Readiness Develop and maintain comprehensive service plans, documentation, and readiness strategies for new product launches and lifecycle updates. Represent the Service function in New Product Development (NPD) to ensure serviceability and seamless transition into operations. Establish and manage a 24/7 global technical support model, ensuring consistent, high-quality service delivery. Team Development & Operational Excellence Lead, coach, and develop the Product Specialist and Technical Support teams, fostering cross-training and global coverage. Approve and contribute to Engineering Change Orders (ECOs), service bulletins, and technical documentation. Partner with the global training team to create and deliver training programs based on real-world performance data. Strategic Planning & Execution Provide on-site support for complex installations and high-profile projects. Define and track annual operational goals aligned with business objectives and customer satisfaction. Manage departmental P&L, budgeting, and financial forecasting to support growth and efficiency. Partnerships & Innovation Build and maintain strong relationships with distributors, suppliers, and third-party service providers. Identify and implement new service technologies and process improvements to enhance delivery and differentiate Rapiscan in the market. Collaborate with Service Sales to identify upsell opportunities and expand service offerings. Governance & Reporting Monitor and report on KPIs, customer satisfaction, and operational performance. Participate in strategic planning with the Global Service Leadership Team to shape future service models. Ensure proactive risk communication and mitigation across all service operations. Uphold the company's core values of Integrity, Innovation, Accountability, and Teamwork. Demonstrate behaviour consistent with the company's Code of Ethics and Conduct. It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects for corrective action to be implemented and to avoid recurrence of the problem. Duties may be modified or assigned at any time to meet the needs of the business. Qualifications Education & Experience: Bachelor's degree or a related field required; a Master's degree is a plus. Equivalent experience in Service, Engineering, or industry may be considered. Minimum 15 years of relevant leadership experience. Proven Leadership: Demonstrated success in driving organizational change, delivering results, and leading high-performing teams in dynamic environments. Customer Focus: Expertise in customer engagement and relationship management, with a strong commercial acumen and a track record of exceeding business objectives. Technical & Analytical Skills: High proficiency in Microsoft Office and other business tools. Strong analytical, problem-solving, and decision-making capabilities. Communication & Collaboration: Excellent interpersonal, verbal, and written communication skills. Comfortable working across global, cross-functional teams and engaging stakeholders at all levels. Operational Agility: Ability to manage multiple priorities under pressure, with a hands-on approach to service innovation and delivery excellence. Industry Insight: Experience in the security industry is advantageous. Willingness to travel internationally (approx. 30%).
Ernst & Young Advisory Services Sdn Bhd
Lakenheath, Suffolk
Press Tab to Move to Skip to Content Link At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity With the continuing and rapid development of tax technology solutions and in particular Software-as-a-Service (SaaS) solutions, it is necessary to enhance our operational models to achieve success in the future. In preparation for the future, EY Tax and Law have created a new "Centre of Excellence" (CoE) to support SaaS solutions throughout their lifecycle. The objectives of the SaaS CoE are twofold: Operational management of Tax and Law SaaS solutions and Sales enablement and support to drive the market success of these solutions In joining the SaaS CoE you will have an exciting opportunity to contribute to the ongoing success of this new business unit, becoming deeply embedded in the operational management of the SaaS CoE and thus ensuring the smooth running of the technology solutions that it supports. Your key responsibilities Work across New and Existing Business Sales to assist member firms, engagement teams and sales reps in driving revenue for a defined set of products (VAT Compliance and e-invoicing). Be the subject matter expert for the products of responsibility; to include building deep levels of product knowledge, customer domain knowledge and industry knowledge. Help sales executives and engagement teams understand their customers' business environment and provide valuable actionable recommendations to drive product attachment, cross sell, and end to end solutions. Provide deal support post discovery and qualification to include product demos, deal negotiations, RFP and technical support Articulate and present the value delivered by GTES and GVRT to various levels within a customer organization. Maintain CRM activities to ensure visibility of customer engagements Work in a team environment with multiple internal teams to solve problems and deliver results. Represent the 'Voice of the Customer', surfacing key product and business insights to help drive innovation for EY's COE teams, i.e., Product, Marketing, Implementation, Support, etc. Work in collaboration with the product teams to ensure market requirements and client feedback are taken into account into the roadmap Skills and attributes for success Proven track record of meeting performance goals, including quotas, revenue targets, and other key performance indicators. Excellent communication, interpersonal, organizational, and presentation skills. Strong work ethic with the ability to manage time effectively and prioritize tasks based on business impact. Strategic thinker with effective problem-solving skills and a focus on delivering results. Experience navigating ambiguity, demonstrating initiative, and thriving in a fast-paced environment while managing multiple demands and changing priorities. Highly organized, motivated, and committed to influencing the success of others. Experience in teaching, coaching, or mentoring others to achieve collective success. What we look for Bachelor's degree (B.S. or B.A.) from an accredited institution or equivalent professional experience. Over 5 years of experience as a B2B Sales Professional/Pre Sales specialist, preferably in SaaS. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. Are you ready to shape your future with confidence? Apply today. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Aug 22, 2025
Full time
Press Tab to Move to Skip to Content Link At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity With the continuing and rapid development of tax technology solutions and in particular Software-as-a-Service (SaaS) solutions, it is necessary to enhance our operational models to achieve success in the future. In preparation for the future, EY Tax and Law have created a new "Centre of Excellence" (CoE) to support SaaS solutions throughout their lifecycle. The objectives of the SaaS CoE are twofold: Operational management of Tax and Law SaaS solutions and Sales enablement and support to drive the market success of these solutions In joining the SaaS CoE you will have an exciting opportunity to contribute to the ongoing success of this new business unit, becoming deeply embedded in the operational management of the SaaS CoE and thus ensuring the smooth running of the technology solutions that it supports. Your key responsibilities Work across New and Existing Business Sales to assist member firms, engagement teams and sales reps in driving revenue for a defined set of products (VAT Compliance and e-invoicing). Be the subject matter expert for the products of responsibility; to include building deep levels of product knowledge, customer domain knowledge and industry knowledge. Help sales executives and engagement teams understand their customers' business environment and provide valuable actionable recommendations to drive product attachment, cross sell, and end to end solutions. Provide deal support post discovery and qualification to include product demos, deal negotiations, RFP and technical support Articulate and present the value delivered by GTES and GVRT to various levels within a customer organization. Maintain CRM activities to ensure visibility of customer engagements Work in a team environment with multiple internal teams to solve problems and deliver results. Represent the 'Voice of the Customer', surfacing key product and business insights to help drive innovation for EY's COE teams, i.e., Product, Marketing, Implementation, Support, etc. Work in collaboration with the product teams to ensure market requirements and client feedback are taken into account into the roadmap Skills and attributes for success Proven track record of meeting performance goals, including quotas, revenue targets, and other key performance indicators. Excellent communication, interpersonal, organizational, and presentation skills. Strong work ethic with the ability to manage time effectively and prioritize tasks based on business impact. Strategic thinker with effective problem-solving skills and a focus on delivering results. Experience navigating ambiguity, demonstrating initiative, and thriving in a fast-paced environment while managing multiple demands and changing priorities. Highly organized, motivated, and committed to influencing the success of others. Experience in teaching, coaching, or mentoring others to achieve collective success. What we look for Bachelor's degree (B.S. or B.A.) from an accredited institution or equivalent professional experience. Over 5 years of experience as a B2B Sales Professional/Pre Sales specialist, preferably in SaaS. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. Are you ready to shape your future with confidence? Apply today. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Select how often (in days) to receive an alert: Business Development Manager - Defence & Space Consulting Posting Date: 24 Jul 2025 Location: Chippenham, GB, SN15 1BN; Leatherhead, GB, KT22 7AJ; Lincoln, GB, LN6 7FL Contract Type: Permanent Level of experience: Intermediate RINA is looking to recruit a talented and sales-driven Business Development Manager as part of our Consulting BD Team. You will join our Aerospace and Defence (ASD) Business Unit (BU) and be responsible for targeting and winning growth opportunities with existing and new clients within the UK. The role will be instrumental in driving the business to achieve ambitious and challenging growth targets. RINA is a 'smart working' adopter: providing you are happy to travel occasionally, your UK location is not a concern, though our main UK offices are located in Chippenham, Leatherhead, and Lincoln. The Role: You will work as part of the ASD BD Team and collaborate with the Consulting leads to identify and win new and repeat business in the UK across our portfolio of consultancy services. The portfolio includes: Safety Engineering, Compliance Advisory, Human Factors Integration (HFI), Integrated Logistics Support (ILS/IPS), Electro-Magnetic Compatibility (EMC), and Training & Learning Solutions. Your responsibilities: Create and manage a pipeline of profitable new and repeat business through the identification of opportunities, both with the MOD, UK Space, or prime contractors. Campaign planning, contributing ideas and opportunities aligned with the wider business strategy; Act as the Key Account Manager for nominated key clients and prospects; Contribute to business-winning Tender and Proposal responses, acting as Capture Manager; Support RINA's focus on customer satisfaction, repeat business, and developing new markets (e.g., Space); Identify opportunities for strategic alliances and partnerships to enhance Client Value Propositions; Work across the wider RINA Group to develop Business Unit 'cross-selling' and collaboration; Track competitor activity and provide timely updates on news and intelligence; Plan for and attend events, expos, and conferences; collaborate with Marketing; Prepare and submit monthly reports of business development activities. Qualifications & experience: Experience working for a service provider is essential; understanding of consulting or engineering services is advantageous but not mandatory; In-depth knowledge and a current network in the Defence sector, across air, land, sea, space, or autonomous domains; Strong understanding of UK Defence procurement processes; A proven track record in driving business growth within Defence and/or Space sectors; Previous roles in business development, sales, or related fields such as Client Relationship Manager, Account Executive, or Sales Executive; Significant experience in writing persuasive responses to Tender Opportunities and Requests for Proposals/Quotations; Candidates should be SC cleared or willing to undergo vetting, or be British citizens. The Person: You will be highly motivated, a self-starter, goal-focused, and tenacious. Your communication and listening skills, combined with a proactive sales approach, will enable you to establish fruitful relationships with customers and colleagues. You should be able to present ideas effectively, negotiate strongly, and adapt to changing needs. Managing pressure in a fast-growing environment is essential. The Company: RINA is a 6,000-strong global engineering corporation providing testing, certification, and consulting services across sectors including Defence, Power, Energy, Marine, Transport & Infrastructure, and Industry. With over 150 years of experience, we help clients turn ideas into success, transforming challenges into opportunities and solutions. Competitive salary and benefits including bonus, 25 days leave, life assurance, health insurance, flexible holiday options, and more. Support for professional development, qualifications, and memberships. Support for Military Reservists with paid leave. At RINA, we value diversity and are committed to creating an inclusive environment where all employees are respected and safe from discrimination or harassment.
Aug 22, 2025
Full time
Select how often (in days) to receive an alert: Business Development Manager - Defence & Space Consulting Posting Date: 24 Jul 2025 Location: Chippenham, GB, SN15 1BN; Leatherhead, GB, KT22 7AJ; Lincoln, GB, LN6 7FL Contract Type: Permanent Level of experience: Intermediate RINA is looking to recruit a talented and sales-driven Business Development Manager as part of our Consulting BD Team. You will join our Aerospace and Defence (ASD) Business Unit (BU) and be responsible for targeting and winning growth opportunities with existing and new clients within the UK. The role will be instrumental in driving the business to achieve ambitious and challenging growth targets. RINA is a 'smart working' adopter: providing you are happy to travel occasionally, your UK location is not a concern, though our main UK offices are located in Chippenham, Leatherhead, and Lincoln. The Role: You will work as part of the ASD BD Team and collaborate with the Consulting leads to identify and win new and repeat business in the UK across our portfolio of consultancy services. The portfolio includes: Safety Engineering, Compliance Advisory, Human Factors Integration (HFI), Integrated Logistics Support (ILS/IPS), Electro-Magnetic Compatibility (EMC), and Training & Learning Solutions. Your responsibilities: Create and manage a pipeline of profitable new and repeat business through the identification of opportunities, both with the MOD, UK Space, or prime contractors. Campaign planning, contributing ideas and opportunities aligned with the wider business strategy; Act as the Key Account Manager for nominated key clients and prospects; Contribute to business-winning Tender and Proposal responses, acting as Capture Manager; Support RINA's focus on customer satisfaction, repeat business, and developing new markets (e.g., Space); Identify opportunities for strategic alliances and partnerships to enhance Client Value Propositions; Work across the wider RINA Group to develop Business Unit 'cross-selling' and collaboration; Track competitor activity and provide timely updates on news and intelligence; Plan for and attend events, expos, and conferences; collaborate with Marketing; Prepare and submit monthly reports of business development activities. Qualifications & experience: Experience working for a service provider is essential; understanding of consulting or engineering services is advantageous but not mandatory; In-depth knowledge and a current network in the Defence sector, across air, land, sea, space, or autonomous domains; Strong understanding of UK Defence procurement processes; A proven track record in driving business growth within Defence and/or Space sectors; Previous roles in business development, sales, or related fields such as Client Relationship Manager, Account Executive, or Sales Executive; Significant experience in writing persuasive responses to Tender Opportunities and Requests for Proposals/Quotations; Candidates should be SC cleared or willing to undergo vetting, or be British citizens. The Person: You will be highly motivated, a self-starter, goal-focused, and tenacious. Your communication and listening skills, combined with a proactive sales approach, will enable you to establish fruitful relationships with customers and colleagues. You should be able to present ideas effectively, negotiate strongly, and adapt to changing needs. Managing pressure in a fast-growing environment is essential. The Company: RINA is a 6,000-strong global engineering corporation providing testing, certification, and consulting services across sectors including Defence, Power, Energy, Marine, Transport & Infrastructure, and Industry. With over 150 years of experience, we help clients turn ideas into success, transforming challenges into opportunities and solutions. Competitive salary and benefits including bonus, 25 days leave, life assurance, health insurance, flexible holiday options, and more. Support for professional development, qualifications, and memberships. Support for Military Reservists with paid leave. At RINA, we value diversity and are committed to creating an inclusive environment where all employees are respected and safe from discrimination or harassment.
The team you'll be working with: Security Account Delivery Director We are currently recruiting for a dynamic Security Account Delivery Director to join our growing Security team. This vacancy is hybrid variable based in Birmingham. About Us NTT DATA is one of the world's largest Global Security services providers with over 7500 Security SMEs and Integration partner to many of the worlds most recognised Security Technology providers. We strive to hire exceptional, innovative, and passionate individuals who want to grow with us. In a constantly changing world, we work together with our people, clients and communities to enable them to fulfil their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. This is a great opportunity for you to play a pivotal role in helping to shape our client's transformation journeys. What you'll be doing: What you'll be doing; The Account Delivery Director is responsible for managing large, complex security accounts at both strategic and operational levels. The role ensures the effectiveness of security practices, manages client engagements, drives operational maturity improvements, and oversees delivery assurance activities. Operating at SFIA Level 6, the role requires the initiation, definition, and oversight of high-impact security delivery activities, including client engagement, delivery assurance, security governance, and strategic growth. The Director is responsible for aligning security initiatives with business objectives and ensuring the organisation's resilience against evolving threats. Using your background in managing large, complex security accounts, you will: Pre-Sales Support and Business Development Partner with sales and business development teams to define and articulate the value proposition of the security development and testing offerings. Represent the function in client engagements, pre-sales discussions, and technical assessments. Design and present tailored solutions based on customer-specific challenges and threat landscapes. Collaborate on statements of work (SOWs) and influence product roadmaps. Service Delivery Assurance Oversee performance and quality of services delivered, ensuring SLA and KPI compliance. Implement governance mechanisms and standardised methodologies. Act as the primary escalation point for complex engagements. Conduct regular client reviews to identify enhancement opportunities. Budget and Financial Management Develop and manage financial plans, including budgeting and profitability analysis. Monitor expenses and identify cost reduction opportunities. Ensure profitability through forecasting and margin analysis. Refine pricing models and maximise billable utilisation. Client Delivery and Governance Define and govern delivery standards across client accounts, ensuring alignment with enterprise security policies, regulatory requirements, and industry frameworks (e.g., NIST, ISO 27001). Lead the strategic integration of security practices into client delivery, embedding security controls and governance into account management workflows. Oversee the implementation and optimisation of security services, including incident response, threat intelligence, and compliance management. Establish client review boards and governance checkpoints to validate that client engagements meet defined security requirements and service levels. Drive continuous improvement in client delivery maturity, using metrics and feedback loops to refine processes, reduce risk exposure, and enhance client satisfaction. Collaborate with client executives, account managers, and service delivery teams to ensure security is embedded from engagement through to delivery and support. Champion client-specific security initiatives, ensuring account teams proactively identify and mitigate risks during the delivery phase. Mentor and upskill account teams on security governance, risk management, and client delivery principles to build a culture of shared security ownership. Key Performance Indicators (KPIs) Client Satisfaction Rate : Measured through regular client feedback and satisfaction surveys. Delivery Compliance Rate : Percentage of client engagements that meet defined delivery standards and pass governance review gates. Incident Response Effectiveness : Success rate in managing and resolving client incidents within predefined response windows. Service Utilisation Rate : Adoption and effective use of security services across client accounts, measured by service uptake and issue resolution rates. Financial Performance : Achievement of financial targets, including revenue growth, profitability, and cost management. Training and Awareness Uptake : Percentage of account teams completing security governance and client delivery training programs. Audit and Compliance Pass Rate : Success rate in internal and external audits related to client delivery practices and governance controls. Innovation and Automation Impact : Number of manual delivery processes replaced or enhanced through automation, contributing to faster and more reliable client engagements. What experience you'll bring: What you'll be doing; It starts with amazing people, challenging projects and a work environment that supports the creation of tangible solutions that make an impact. You will need to have a broad experience of security service delivery management and have evidence of experience in a number of the following fields of expertise: 10+ years in secure software development and testing, 5+ in leadership. Proven success in managing the delivery of large-scale programmes. Excellent communication and client relationship skills. Experience managing crisis situations and leading diverse teams. Strong English writing and verbal communication skills. Attention to detail and ability to build high-performing teams. Relevant certifications (e.g., CISSP, CISM, CSSLP, CEH). Valid right to work in the UK and eligibility for UK SC clearance We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Who we are: We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Our inclusive work environment prioritises mutual respect, accountability, andcontinuous learning for all our people. This approach fosters collaboration, well-being,growth, and agility, leading to a more diverse, innovative, and competitiveorganisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network,Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network. For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK NTT DATA what we'll offer you: We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options. You can find more information about NTT DATA UK & Ireland here: We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we arecommitted to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know.Join us in building a truly diverse and empowered team. Back to search Email to a friend Apply now
Aug 22, 2025
Full time
The team you'll be working with: Security Account Delivery Director We are currently recruiting for a dynamic Security Account Delivery Director to join our growing Security team. This vacancy is hybrid variable based in Birmingham. About Us NTT DATA is one of the world's largest Global Security services providers with over 7500 Security SMEs and Integration partner to many of the worlds most recognised Security Technology providers. We strive to hire exceptional, innovative, and passionate individuals who want to grow with us. In a constantly changing world, we work together with our people, clients and communities to enable them to fulfil their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. This is a great opportunity for you to play a pivotal role in helping to shape our client's transformation journeys. What you'll be doing: What you'll be doing; The Account Delivery Director is responsible for managing large, complex security accounts at both strategic and operational levels. The role ensures the effectiveness of security practices, manages client engagements, drives operational maturity improvements, and oversees delivery assurance activities. Operating at SFIA Level 6, the role requires the initiation, definition, and oversight of high-impact security delivery activities, including client engagement, delivery assurance, security governance, and strategic growth. The Director is responsible for aligning security initiatives with business objectives and ensuring the organisation's resilience against evolving threats. Using your background in managing large, complex security accounts, you will: Pre-Sales Support and Business Development Partner with sales and business development teams to define and articulate the value proposition of the security development and testing offerings. Represent the function in client engagements, pre-sales discussions, and technical assessments. Design and present tailored solutions based on customer-specific challenges and threat landscapes. Collaborate on statements of work (SOWs) and influence product roadmaps. Service Delivery Assurance Oversee performance and quality of services delivered, ensuring SLA and KPI compliance. Implement governance mechanisms and standardised methodologies. Act as the primary escalation point for complex engagements. Conduct regular client reviews to identify enhancement opportunities. Budget and Financial Management Develop and manage financial plans, including budgeting and profitability analysis. Monitor expenses and identify cost reduction opportunities. Ensure profitability through forecasting and margin analysis. Refine pricing models and maximise billable utilisation. Client Delivery and Governance Define and govern delivery standards across client accounts, ensuring alignment with enterprise security policies, regulatory requirements, and industry frameworks (e.g., NIST, ISO 27001). Lead the strategic integration of security practices into client delivery, embedding security controls and governance into account management workflows. Oversee the implementation and optimisation of security services, including incident response, threat intelligence, and compliance management. Establish client review boards and governance checkpoints to validate that client engagements meet defined security requirements and service levels. Drive continuous improvement in client delivery maturity, using metrics and feedback loops to refine processes, reduce risk exposure, and enhance client satisfaction. Collaborate with client executives, account managers, and service delivery teams to ensure security is embedded from engagement through to delivery and support. Champion client-specific security initiatives, ensuring account teams proactively identify and mitigate risks during the delivery phase. Mentor and upskill account teams on security governance, risk management, and client delivery principles to build a culture of shared security ownership. Key Performance Indicators (KPIs) Client Satisfaction Rate : Measured through regular client feedback and satisfaction surveys. Delivery Compliance Rate : Percentage of client engagements that meet defined delivery standards and pass governance review gates. Incident Response Effectiveness : Success rate in managing and resolving client incidents within predefined response windows. Service Utilisation Rate : Adoption and effective use of security services across client accounts, measured by service uptake and issue resolution rates. Financial Performance : Achievement of financial targets, including revenue growth, profitability, and cost management. Training and Awareness Uptake : Percentage of account teams completing security governance and client delivery training programs. Audit and Compliance Pass Rate : Success rate in internal and external audits related to client delivery practices and governance controls. Innovation and Automation Impact : Number of manual delivery processes replaced or enhanced through automation, contributing to faster and more reliable client engagements. What experience you'll bring: What you'll be doing; It starts with amazing people, challenging projects and a work environment that supports the creation of tangible solutions that make an impact. You will need to have a broad experience of security service delivery management and have evidence of experience in a number of the following fields of expertise: 10+ years in secure software development and testing, 5+ in leadership. Proven success in managing the delivery of large-scale programmes. Excellent communication and client relationship skills. Experience managing crisis situations and leading diverse teams. Strong English writing and verbal communication skills. Attention to detail and ability to build high-performing teams. Relevant certifications (e.g., CISSP, CISM, CSSLP, CEH). Valid right to work in the UK and eligibility for UK SC clearance We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Who we are: We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Our inclusive work environment prioritises mutual respect, accountability, andcontinuous learning for all our people. This approach fosters collaboration, well-being,growth, and agility, leading to a more diverse, innovative, and competitiveorganisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network,Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network. For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK NTT DATA what we'll offer you: We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options. You can find more information about NTT DATA UK & Ireland here: We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we arecommitted to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know.Join us in building a truly diverse and empowered team. Back to search Email to a friend Apply now
Empowering FMCG companies to thrive in a digital world TELUS Agriculture & Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer. Within our Consumer Goods division , we help global FMCG companies optimise trade investment, execution and insight with our integrated platform. Our SaaS solutions for Trade Promotion Management (TPM), Retail Execution (RE) and analytics enable faster, more confident decisions across commercial teams. As part of the wider TELUS family, a global tech company with over 150,000 team members worldwide, we combine the scale of an enterprise with the agility of a focused, high-growth team. The opportunity TELUS Consumer Goods is seeking skilled sales professionals driven by a commitment to surpassing customer expectations and revenue goals. As an Account Executive - EMEA , you'll play a lead role in generating and qualifying new opportunities across the region. This is a consultative, front-end sales role focused on building pipeline, engaging senior stakeholders and setting the stage for long-term partnerships. You'll report to the Director of Sales & Customer (International) and work closely with Marketing, Product, Presales and the Customer team to turn market interest into qualified pipeline. You'll represent TELUS at key industry events across EMEA and attend our annual Global Sales Summit in Canada, connecting with peers from our global team across 31 countries. Here's how you'll make an impact Identify and engage prospects via email, LinkedIn, referrals and events Qualify and nurture inbound leads from campaigns, content and webinars Lead discovery calls and coordinate demos with presales Build and manage pipeline using TELUS sales methodology Craft messaging that resonates with senior FMCG stakeholders Share market and competitor insight to inform GTM strategy Collaborate with marketing, product, presales and customer teams Contribute to business cases and sales and marketing planning Represent TELUS at EMEA events and convert conversations into opportunities What you'll bring Proven experience in business development, presales or early-stage SaaS sales Experience in SaaS with a strong understanding of Consumer Goods Ability to maintain high energy levels and results driven Excellent written, verbal and presentation skills with a clear persuasive style Experience and established network within the Consumer Goods and Retail industry Curiosity, self-motivated and the ability to work independently Strong time management and ability to prioritise in a fast-paced environment Naturally organised, detail-oriented and committed to follow-through Creative and analytical thinker with a problem-solving mindset Commercially sharp with a consultative value-led sales approach Comfortable engaging senior stakeholders Bonus: Familiarity with trade promotion, retail execution or commercial analytics tools Bonus: Experience using Salesforce, Highspot, Hubspot, LinkedIn Sales Navigator, Google Suite Bonus: Multilingual or comfortable working across diverse EMEA markets What you'll get Opportunity to obtain professional sales certifications and access to LinkedIn Learning Inclusion in annual sales incentive programs including President's Club Visibility with TELUS senior leadership teams across global markets Invitation to our Global Sales Summit in Vancouver and events across EMEA Career development support and exposure to cross-functional teams A culture that's fulfilling, professionally challenging and financially rewarding 25 days holiday + bank holidays, enhanced sick leave and life insurance Matched pension contributions with cash plan, dental, optical and virtual GP access Access to wellbeing tools, retail and travel discounts and the Cycle to Work Scheme Flexibility to work remotely or from an office, depending on your preferences and location Why TELUS Consumer Goods Joining the TELUS team means embracing our shared values: We passionately put our customers and communities first We embrace change and innovate courageously We grow together through spirited teamwork We foster a high-performing, collaborative culture where individual and team success is recognised. We believe in having fun while delivering results and with operations across five continents, new opportunities are always within reach. Join us We believe that diverse perspectives are the key to meaningful innovation. It doesn't matter who you are or where you're from, your ideas and impact are welcome here. If you're looking to shape the future of FMCG tech, grow your career and be part of something that matters, this is your next step. Together, let's make the future friendly.
Aug 22, 2025
Full time
Empowering FMCG companies to thrive in a digital world TELUS Agriculture & Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer. Within our Consumer Goods division , we help global FMCG companies optimise trade investment, execution and insight with our integrated platform. Our SaaS solutions for Trade Promotion Management (TPM), Retail Execution (RE) and analytics enable faster, more confident decisions across commercial teams. As part of the wider TELUS family, a global tech company with over 150,000 team members worldwide, we combine the scale of an enterprise with the agility of a focused, high-growth team. The opportunity TELUS Consumer Goods is seeking skilled sales professionals driven by a commitment to surpassing customer expectations and revenue goals. As an Account Executive - EMEA , you'll play a lead role in generating and qualifying new opportunities across the region. This is a consultative, front-end sales role focused on building pipeline, engaging senior stakeholders and setting the stage for long-term partnerships. You'll report to the Director of Sales & Customer (International) and work closely with Marketing, Product, Presales and the Customer team to turn market interest into qualified pipeline. You'll represent TELUS at key industry events across EMEA and attend our annual Global Sales Summit in Canada, connecting with peers from our global team across 31 countries. Here's how you'll make an impact Identify and engage prospects via email, LinkedIn, referrals and events Qualify and nurture inbound leads from campaigns, content and webinars Lead discovery calls and coordinate demos with presales Build and manage pipeline using TELUS sales methodology Craft messaging that resonates with senior FMCG stakeholders Share market and competitor insight to inform GTM strategy Collaborate with marketing, product, presales and customer teams Contribute to business cases and sales and marketing planning Represent TELUS at EMEA events and convert conversations into opportunities What you'll bring Proven experience in business development, presales or early-stage SaaS sales Experience in SaaS with a strong understanding of Consumer Goods Ability to maintain high energy levels and results driven Excellent written, verbal and presentation skills with a clear persuasive style Experience and established network within the Consumer Goods and Retail industry Curiosity, self-motivated and the ability to work independently Strong time management and ability to prioritise in a fast-paced environment Naturally organised, detail-oriented and committed to follow-through Creative and analytical thinker with a problem-solving mindset Commercially sharp with a consultative value-led sales approach Comfortable engaging senior stakeholders Bonus: Familiarity with trade promotion, retail execution or commercial analytics tools Bonus: Experience using Salesforce, Highspot, Hubspot, LinkedIn Sales Navigator, Google Suite Bonus: Multilingual or comfortable working across diverse EMEA markets What you'll get Opportunity to obtain professional sales certifications and access to LinkedIn Learning Inclusion in annual sales incentive programs including President's Club Visibility with TELUS senior leadership teams across global markets Invitation to our Global Sales Summit in Vancouver and events across EMEA Career development support and exposure to cross-functional teams A culture that's fulfilling, professionally challenging and financially rewarding 25 days holiday + bank holidays, enhanced sick leave and life insurance Matched pension contributions with cash plan, dental, optical and virtual GP access Access to wellbeing tools, retail and travel discounts and the Cycle to Work Scheme Flexibility to work remotely or from an office, depending on your preferences and location Why TELUS Consumer Goods Joining the TELUS team means embracing our shared values: We passionately put our customers and communities first We embrace change and innovate courageously We grow together through spirited teamwork We foster a high-performing, collaborative culture where individual and team success is recognised. We believe in having fun while delivering results and with operations across five continents, new opportunities are always within reach. Join us We believe that diverse perspectives are the key to meaningful innovation. It doesn't matter who you are or where you're from, your ideas and impact are welcome here. If you're looking to shape the future of FMCG tech, grow your career and be part of something that matters, this is your next step. Together, let's make the future friendly.
This role is remote and can be executed globally. If you prefer, you can work from our offices in Bangalore, Dublin, London, New York, San Francisco, Tokyo, and Warsaw. About ElevenLabs ElevenLabs is a research and product company defining the frontier of Audio AI. Millions of individuals use ElevenLabs to read articles, voice over their videos, and reclaim voices lost from disability. And the leading developers and enterprises use ElevenLabs to create AI agents for support, sales, and education. ElevenLabs launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025, we raised a $180 million Series C round, valuing ElevenLabs at $3.3 billion. The round was co-led by Andreessen Horowitz and ICONIQ Growth, with continued support from the leading names in tech, including Nat Friedman, Daniel Gross, Instagram co-founder Mike Krieger, Oculus VR co-founder Brendan Iribe, DeepMind and Inflection co-founder Mustafa Suleyman, and many others. ElevenLabs is only 2 years old and scaling rapidly. We are just getting started. If you want to work hard and have an incredible impact, we would love to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don't have job titles. Instead, it's about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company-from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. We are remote first with optional in-person offices in London, New York, San Francisco, Tokyo, and Warsaw. What we offer Learning & development : Annual discretionary stipend towards professional development. Social travel : Annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: We bring the entire company together at a new location every year. Coworking : If you're not located near one of our main hubs, we offer a monthly coworking stipend. About the role As a Forward Deployed Engineer, you'll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by improving our internal processes and supporting our sales teams. As a Forward Deployed Engineer, you can expect to: Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions. Collaborate strategically with Account Executives to enhance the technical aspects of the sales process. Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions. Craft compelling technical demonstrations that clearly communicate our product's value proposition. Create technical enablement resources that amplify our sales team's effectiveness and technical fluency. Build self-service tools and documentation that empower customers to implement solutions independently. Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real! Requirements We're looking for exceptional individuals who excel at working with customers on technical problems and excited to work with us to scale this efficiently. You'll thrive with us if you: Are passionate about AI, technology and ElevenLabs products. Enjoy working directly with customers, iterating on solutions and providing tailored support Have a talent for identifying patterns that can be standardized and scaled. Have strong empathy for customers, sales and product teams. Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions Experience working with customers. It's ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns. Excellent communication skills with the ability to adapt messaging to different audiences. Bonus Recently completed degree in the following subjects: Maths, Engineering, Physics, Stats, Science
Aug 22, 2025
Full time
This role is remote and can be executed globally. If you prefer, you can work from our offices in Bangalore, Dublin, London, New York, San Francisco, Tokyo, and Warsaw. About ElevenLabs ElevenLabs is a research and product company defining the frontier of Audio AI. Millions of individuals use ElevenLabs to read articles, voice over their videos, and reclaim voices lost from disability. And the leading developers and enterprises use ElevenLabs to create AI agents for support, sales, and education. ElevenLabs launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025, we raised a $180 million Series C round, valuing ElevenLabs at $3.3 billion. The round was co-led by Andreessen Horowitz and ICONIQ Growth, with continued support from the leading names in tech, including Nat Friedman, Daniel Gross, Instagram co-founder Mike Krieger, Oculus VR co-founder Brendan Iribe, DeepMind and Inflection co-founder Mustafa Suleyman, and many others. ElevenLabs is only 2 years old and scaling rapidly. We are just getting started. If you want to work hard and have an incredible impact, we would love to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don't have job titles. Instead, it's about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company-from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. We are remote first with optional in-person offices in London, New York, San Francisco, Tokyo, and Warsaw. What we offer Learning & development : Annual discretionary stipend towards professional development. Social travel : Annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: We bring the entire company together at a new location every year. Coworking : If you're not located near one of our main hubs, we offer a monthly coworking stipend. About the role As a Forward Deployed Engineer, you'll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by improving our internal processes and supporting our sales teams. As a Forward Deployed Engineer, you can expect to: Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions. Collaborate strategically with Account Executives to enhance the technical aspects of the sales process. Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions. Craft compelling technical demonstrations that clearly communicate our product's value proposition. Create technical enablement resources that amplify our sales team's effectiveness and technical fluency. Build self-service tools and documentation that empower customers to implement solutions independently. Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real! Requirements We're looking for exceptional individuals who excel at working with customers on technical problems and excited to work with us to scale this efficiently. You'll thrive with us if you: Are passionate about AI, technology and ElevenLabs products. Enjoy working directly with customers, iterating on solutions and providing tailored support Have a talent for identifying patterns that can be standardized and scaled. Have strong empathy for customers, sales and product teams. Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions Experience working with customers. It's ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns. Excellent communication skills with the ability to adapt messaging to different audiences. Bonus Recently completed degree in the following subjects: Maths, Engineering, Physics, Stats, Science
Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. Our Data Environment Our Data teams are aligned to divisions covering the following Banking Services & Products, Customer Identity & Financial Crime and Data & ML Engineering. Our Data teams are excited about delivering meaningful and impactful insights to both the business and more importantly our customers. Hear from the team in our latest blogs or our case studies with Women in Tech . We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good. Responsibilities: Translate data requirements from across the organisation into robust and reusable data models, modelling both within the data warehouse and exposing via Looker, with a particular focus on Customer Data Draw insights and use appropriate analytical methods to analyse large datasets to identify key trends, opportunities, set KPIs and help solve business problems Build strong relationships with stakeholders and communicate insights effectively to help shape business strategy Maintain consistent and clear documentation and definitions across the data warehouse and Looker, communicate this with stakeholders Collaborate with the wider data team to help meet the business goals, including peer reviews Strong experience with SQL Experience with Python Strong experience with Looker or a Similar Business Intelligence (BI) Tool Good understanding and experience of DBT and applying data architecture principles such as dimensional modelling, to translate raw data into a structured format, or a willingness to learn Self-starter with the ability to think outside the box and evolve projects. Take ownership of a project end-to-end and manage priorities accordingly Experience supporting and working with cross-functional teams in a dynamic environment Exposure working with Data within Customer Operations or Customer Outcomes (Complaints or Welfare Support) is a plus Version control using GitHub or similar Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 45 mins with one of the team Stage 2 - Take home challenge Stage 3 - 60 mins technical interview with two team members Stage 3 - 45 min final with an executive and a member of the people team 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Aug 22, 2025
Full time
Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. Our Data Environment Our Data teams are aligned to divisions covering the following Banking Services & Products, Customer Identity & Financial Crime and Data & ML Engineering. Our Data teams are excited about delivering meaningful and impactful insights to both the business and more importantly our customers. Hear from the team in our latest blogs or our case studies with Women in Tech . We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good. Responsibilities: Translate data requirements from across the organisation into robust and reusable data models, modelling both within the data warehouse and exposing via Looker, with a particular focus on Customer Data Draw insights and use appropriate analytical methods to analyse large datasets to identify key trends, opportunities, set KPIs and help solve business problems Build strong relationships with stakeholders and communicate insights effectively to help shape business strategy Maintain consistent and clear documentation and definitions across the data warehouse and Looker, communicate this with stakeholders Collaborate with the wider data team to help meet the business goals, including peer reviews Strong experience with SQL Experience with Python Strong experience with Looker or a Similar Business Intelligence (BI) Tool Good understanding and experience of DBT and applying data architecture principles such as dimensional modelling, to translate raw data into a structured format, or a willingness to learn Self-starter with the ability to think outside the box and evolve projects. Take ownership of a project end-to-end and manage priorities accordingly Experience supporting and working with cross-functional teams in a dynamic environment Exposure working with Data within Customer Operations or Customer Outcomes (Complaints or Welfare Support) is a plus Version control using GitHub or similar Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 45 mins with one of the team Stage 2 - Take home challenge Stage 3 - 60 mins technical interview with two team members Stage 3 - 45 min final with an executive and a member of the people team 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. Our Data Environment Our Data teams are aligned to divisions covering the following Banking Services & Products, Customer Identity & Financial Crime and Data & ML Engineering. Our Data teams are excited about delivering meaningful and impactful insights to both the business and more importantly our customers. Hear from the team in our latest blogs or our case studies with Women in Tech . We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good. Responsibilities: Design, build and maintain robust and reusable data models via dbt, both using internal and external data sources, surfaced within the data warehouse Design and implement data models within Looker Maintain consistent and clear documentation and definitions across the data warehouse and Looker, communicate with business stakeholders (both technical and non-technical) Collaborate with the wider data team, contributing to best practice definitions with a focus on driving warehouse efficiencies and optimisation to reduce complexity and cost Strong experience with SQL Strong understanding and experience of DBT and applying data architecture principles such as dimensional modelling, to translate raw data into a structured format Strong experience with Looker or a Similar Business Intelligence (BI) Tool Self-starter with the ability to think outside the box and evolve projects. Take ownership of a project end-to-end and manage priorities accordingly Experience supporting and working with cross-functional teams in a dynamic environment Desirables: Version control using GitHub or similar Exposure working with Data within Customer Operations or Customer Outcomes (Complaints or Welfare Support) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 45 mins with one of the team Stage 2 - Take home challenge Stage 3 - 60 mins technical interview with two team members Stage 3 - 45 min final with an executive and a member of the people team 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Aug 22, 2025
Full time
Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. Our Data Environment Our Data teams are aligned to divisions covering the following Banking Services & Products, Customer Identity & Financial Crime and Data & ML Engineering. Our Data teams are excited about delivering meaningful and impactful insights to both the business and more importantly our customers. Hear from the team in our latest blogs or our case studies with Women in Tech . We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good. Responsibilities: Design, build and maintain robust and reusable data models via dbt, both using internal and external data sources, surfaced within the data warehouse Design and implement data models within Looker Maintain consistent and clear documentation and definitions across the data warehouse and Looker, communicate with business stakeholders (both technical and non-technical) Collaborate with the wider data team, contributing to best practice definitions with a focus on driving warehouse efficiencies and optimisation to reduce complexity and cost Strong experience with SQL Strong understanding and experience of DBT and applying data architecture principles such as dimensional modelling, to translate raw data into a structured format Strong experience with Looker or a Similar Business Intelligence (BI) Tool Self-starter with the ability to think outside the box and evolve projects. Take ownership of a project end-to-end and manage priorities accordingly Experience supporting and working with cross-functional teams in a dynamic environment Desirables: Version control using GitHub or similar Exposure working with Data within Customer Operations or Customer Outcomes (Complaints or Welfare Support) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 45 mins with one of the team Stage 2 - Take home challenge Stage 3 - 60 mins technical interview with two team members Stage 3 - 45 min final with an executive and a member of the people team 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
We have been awarded the " Most Loved Workplace "! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities . Reporting into the Head of Regional Commercial Lending, you play a vital role in the future growth of Metro Bank through accountability for working within a Regional Commercial team to land and maintain a growing book of commercial lending customers, whilst adhering to regulatory requirements and the risk appetite of the bank. What you will do: Grow the bank with the acquisition of new borrowing customers Develop and deliver your business plan, responding to internal risk challenges, external market challenges, and regulatory requirements Develop and maintain active and influential relationships with key market professionals and players, as Metro Bank's external face to the Commercial market (customers & professionals) building our brand and reputation in this key marketplace Manage all aspects of Risk, including Credit, Operational and Regulatory Manage, influence and build an internal network across Metro Bank to ensure a One Team approach for customers and colleagues Liaise with other internal stakeholders to deliver required propositions and pricing requirements, risk policies and reporting set and managed within appetites Be a role model for the Regional Commercial Team and Metro Bank when dealing with customers, intermediaries and colleagues And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns. What you will need: Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders Proven track record of cashflow lending with specialist sector knowledge within commercial/debt advisory/banking environments Excellent credit underwriting skills, with a track record of lending to SMEs Track record in successfully building, maintaining and growing valuable commercial banking relationships Excellent negotiation skills with an ability to interact and influence senior/executive management internally and externally Experience as a Commercial Banking Director/Manager/ Business Developer or equivalent Experience on lending to trading business across sectors such as hospitality, leisure, manufacturing, logistics, food production, professional services etc. Our promise to you We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Aug 22, 2025
Full time
We have been awarded the " Most Loved Workplace "! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities . Reporting into the Head of Regional Commercial Lending, you play a vital role in the future growth of Metro Bank through accountability for working within a Regional Commercial team to land and maintain a growing book of commercial lending customers, whilst adhering to regulatory requirements and the risk appetite of the bank. What you will do: Grow the bank with the acquisition of new borrowing customers Develop and deliver your business plan, responding to internal risk challenges, external market challenges, and regulatory requirements Develop and maintain active and influential relationships with key market professionals and players, as Metro Bank's external face to the Commercial market (customers & professionals) building our brand and reputation in this key marketplace Manage all aspects of Risk, including Credit, Operational and Regulatory Manage, influence and build an internal network across Metro Bank to ensure a One Team approach for customers and colleagues Liaise with other internal stakeholders to deliver required propositions and pricing requirements, risk policies and reporting set and managed within appetites Be a role model for the Regional Commercial Team and Metro Bank when dealing with customers, intermediaries and colleagues And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns. What you will need: Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders Proven track record of cashflow lending with specialist sector knowledge within commercial/debt advisory/banking environments Excellent credit underwriting skills, with a track record of lending to SMEs Track record in successfully building, maintaining and growing valuable commercial banking relationships Excellent negotiation skills with an ability to interact and influence senior/executive management internally and externally Experience as a Commercial Banking Director/Manager/ Business Developer or equivalent Experience on lending to trading business across sectors such as hospitality, leisure, manufacturing, logistics, food production, professional services etc. Our promise to you We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
EMEA Supply Chain Director Lead the development of a scalable, cost-efficient supply chain infrastructure for global expansion Location: London Job Tags: Operations About The Role About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionized the face of the global beauty industry by decoding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the Role As our business continues to grow at pace, we are looking for a strong leader for our EMEA supply chain function. The remit of the EMEA supply chain team includes customer supply chain for our wholesale and franchise accounts, managing availability on our ecommerce channel and in our stores & overseeing day to day relationships with our 3PLs including our Global hub in Poland. The mission for our EMEA supply chain is to leverage our internal and external partners to provide optimized cost and service to customers and consumers as we scale and to ensure that we are optimizing the processes and tools that underpin our operations. As Our EMEA Supply Chain Director You Will Team Ensure our EMEA supply chain team has the best talent and that they develop expertise in end-to-end beauty supply chain alongside the ability to thrive in the fast-paced, entrepreneurial environment of Charlotte Tilbury. Support them with the key activities in scope: Order management with wholesale clients across the region Close management of net sales projections Supply chain set-up for new customers and stores Manage inventory in our own store channel Ensuring we have the inventory & capacity at our 3PLs to support ecommerce plans Work with the commercial teams to convert their business plan into a demand plan Inventory control across our 3PLs, stores and consignment stock locations 3PLs Work with our two EMEA 3PLs (UK and Poland) to ensure we get the right service at the right cost through day to day management and longer term improvement projects Service Clearly define service expectations for our different commercial channels and influence internal and external stakeholders to meet these targets through operational and strategic action. Provide clear reporting for service. Demand Planning Lead the EMEA demand planning team to ensure they work with the commercial and brand teams to convert the business plans into an accurate demand plan. Ensure the global S&OP process runs smoothly in the EMEA region Cost Own the EMEA cost for warehousing and distribution. Report monthly on past performance, opportunities & risks and provide future projections. Build challenging annual cost saving targets in line with business objectives. Define and lead short and long term initiatives to achieve these objectives Leadership & Relationships Partner with global supply chain functions to achieve EMEA and global goals Use strong data analysis and reporting to drive action in the business Show and foster in others a strong bias to action and effective escalation with respect to the identification and resolution of issues Produce accurate and timely service and cost reports Other Member of global supply chain leadership team working to drive improvement in our supply chain KPIs Employee engagement; Customer Service; Cost to Serve Forecast Accuracy & Bias Reporting Relationships Reporting into Director of Global Supply Chain with matrix report into EMEA GMs Supporting the regional commercial and finance teams Managing direct reports About You Resilience - we are a rapidly growing brand with a fast-paced culture and a challenging agenda of supply chain development in the coming years Experience of customer supply chain, demand planning and multi-channel physical distribution Able to demonstrate real examples of taking ownership of projects/improvements right through to the end result Understanding and commercial awareness of the total supply chain including order management and customer relationships Technically astute to evaluate and implement new tools relevant to the task Practically minded, comfortable in the detail and outcome focused to 'get the job done' Strong communication and presentation skills to positively influence outcomes An entrepreneurial flair, real commerciality and great relationship building abilities! Why Join Us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
Aug 22, 2025
Full time
EMEA Supply Chain Director Lead the development of a scalable, cost-efficient supply chain infrastructure for global expansion Location: London Job Tags: Operations About The Role About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionized the face of the global beauty industry by decoding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the Role As our business continues to grow at pace, we are looking for a strong leader for our EMEA supply chain function. The remit of the EMEA supply chain team includes customer supply chain for our wholesale and franchise accounts, managing availability on our ecommerce channel and in our stores & overseeing day to day relationships with our 3PLs including our Global hub in Poland. The mission for our EMEA supply chain is to leverage our internal and external partners to provide optimized cost and service to customers and consumers as we scale and to ensure that we are optimizing the processes and tools that underpin our operations. As Our EMEA Supply Chain Director You Will Team Ensure our EMEA supply chain team has the best talent and that they develop expertise in end-to-end beauty supply chain alongside the ability to thrive in the fast-paced, entrepreneurial environment of Charlotte Tilbury. Support them with the key activities in scope: Order management with wholesale clients across the region Close management of net sales projections Supply chain set-up for new customers and stores Manage inventory in our own store channel Ensuring we have the inventory & capacity at our 3PLs to support ecommerce plans Work with the commercial teams to convert their business plan into a demand plan Inventory control across our 3PLs, stores and consignment stock locations 3PLs Work with our two EMEA 3PLs (UK and Poland) to ensure we get the right service at the right cost through day to day management and longer term improvement projects Service Clearly define service expectations for our different commercial channels and influence internal and external stakeholders to meet these targets through operational and strategic action. Provide clear reporting for service. Demand Planning Lead the EMEA demand planning team to ensure they work with the commercial and brand teams to convert the business plans into an accurate demand plan. Ensure the global S&OP process runs smoothly in the EMEA region Cost Own the EMEA cost for warehousing and distribution. Report monthly on past performance, opportunities & risks and provide future projections. Build challenging annual cost saving targets in line with business objectives. Define and lead short and long term initiatives to achieve these objectives Leadership & Relationships Partner with global supply chain functions to achieve EMEA and global goals Use strong data analysis and reporting to drive action in the business Show and foster in others a strong bias to action and effective escalation with respect to the identification and resolution of issues Produce accurate and timely service and cost reports Other Member of global supply chain leadership team working to drive improvement in our supply chain KPIs Employee engagement; Customer Service; Cost to Serve Forecast Accuracy & Bias Reporting Relationships Reporting into Director of Global Supply Chain with matrix report into EMEA GMs Supporting the regional commercial and finance teams Managing direct reports About You Resilience - we are a rapidly growing brand with a fast-paced culture and a challenging agenda of supply chain development in the coming years Experience of customer supply chain, demand planning and multi-channel physical distribution Able to demonstrate real examples of taking ownership of projects/improvements right through to the end result Understanding and commercial awareness of the total supply chain including order management and customer relationships Technically astute to evaluate and implement new tools relevant to the task Practically minded, comfortable in the detail and outcome focused to 'get the job done' Strong communication and presentation skills to positively influence outcomes An entrepreneurial flair, real commerciality and great relationship building abilities! Why Join Us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
Are you a Fleet Insurance Advisor looking for your next opportunity? Our client, a well-established commercial insurance broker, is on the hunt for a talented individual to join their dynamic team. With a solid presence in the motor trade insurance sector, they also offer a wide range of fleet policies to their clients. This role offers a competitive salary ranging from 32,000 to 35,000 per year, plus a monthly bonus of around 500. You'll be joining a company that values professional development and provides access to competitive insurance products. Additionally, you'll be part of a team that prides itself on exceptional relationships with both insurers and customers. Our client is a commercial insurance broker with a passion for motor trade insurance. Established in 2005, they have grown to become a significant player in the sector, forming excellent partnerships with leading UK insurance providers. They are dedicated to offering professional advice and ensuring their customers are fully protected. As a Fleet Insurance Advisor, you will: Handle all new business enquiries related to fleet insurance. Conduct fact-finding and underwriting for potential clients. Sell a broad range of fleet policies to clients. Maintain and build excellent relationships with customers and colleagues. Ensure accuracy and attention to detail in all tasks. Work effectively under pressure and as part of a team. Package and Benefits: The Fleet Insurance Advisor role comes with an attractive package, including: Annual salary between 32,000 and 37,000. Monthly bonus scheme. Opportunities for professional development. Access to competitive insurance products. An encouraging and dynamic team environment. The ideal Fleet Insurance Advisor will have: Previous background working in fleet or commercial insurance. Excellent communication skills, both written and verbal. Exceptional social skills and the ability to build relationships. Good organisational skills and attention to detail. A self-motivated, personable, and well-spoken demeanour. The ability to work under pressure and as part of a team. If you're interested in roles such as Fleet Account Executive, Commercial Insurance Advisor, Motor Trade Insurance Specialist, Insurance Sales Executive, or Customer Relationship Manager, this Fleet Insurance Advisor position could be perfect for you. If you're a motivated and experienced Fleet Insurance Advisor looking to join a thriving company, this could be the perfect opportunity for you. Apply now to take the next step in your career and become part of a team that values expertise and customer satisfaction.
Aug 22, 2025
Full time
Are you a Fleet Insurance Advisor looking for your next opportunity? Our client, a well-established commercial insurance broker, is on the hunt for a talented individual to join their dynamic team. With a solid presence in the motor trade insurance sector, they also offer a wide range of fleet policies to their clients. This role offers a competitive salary ranging from 32,000 to 35,000 per year, plus a monthly bonus of around 500. You'll be joining a company that values professional development and provides access to competitive insurance products. Additionally, you'll be part of a team that prides itself on exceptional relationships with both insurers and customers. Our client is a commercial insurance broker with a passion for motor trade insurance. Established in 2005, they have grown to become a significant player in the sector, forming excellent partnerships with leading UK insurance providers. They are dedicated to offering professional advice and ensuring their customers are fully protected. As a Fleet Insurance Advisor, you will: Handle all new business enquiries related to fleet insurance. Conduct fact-finding and underwriting for potential clients. Sell a broad range of fleet policies to clients. Maintain and build excellent relationships with customers and colleagues. Ensure accuracy and attention to detail in all tasks. Work effectively under pressure and as part of a team. Package and Benefits: The Fleet Insurance Advisor role comes with an attractive package, including: Annual salary between 32,000 and 37,000. Monthly bonus scheme. Opportunities for professional development. Access to competitive insurance products. An encouraging and dynamic team environment. The ideal Fleet Insurance Advisor will have: Previous background working in fleet or commercial insurance. Excellent communication skills, both written and verbal. Exceptional social skills and the ability to build relationships. Good organisational skills and attention to detail. A self-motivated, personable, and well-spoken demeanour. The ability to work under pressure and as part of a team. If you're interested in roles such as Fleet Account Executive, Commercial Insurance Advisor, Motor Trade Insurance Specialist, Insurance Sales Executive, or Customer Relationship Manager, this Fleet Insurance Advisor position could be perfect for you. If you're a motivated and experienced Fleet Insurance Advisor looking to join a thriving company, this could be the perfect opportunity for you. Apply now to take the next step in your career and become part of a team that values expertise and customer satisfaction.
About Catalyst Catalyst Partners are global change-makers on a mission to revolutionize the HR recruitment industry. People are key to our business. Our expert teams, based across London and the USA, serve multiple specialisms and understand the unique nuances of the industry. We provide the best HR talent solutions on a global scale that improve the structures, systems, and skills of the businesses we partner with. Joining Catalyst Partners means becoming part of a team leading an HR recruitment revolution. You'll have the opportunity to work with a network of innovative global companies and ambitious talent who are fans, not customers. About the team Our Reward team specializes in placing Reward and People Analytics professionals from Associates to Directors and Heads of Reward. Led by market leader Lucy Bills, our team has a strong network and a proven track record within Financial Services. We deliver searches on an exclusive contingent basis to an impressive client base. We are looking to hire experienced 360 agency and executive search recruiters to further build our team of industry experts and strengthen our presence in the Reward market. The ideal candidate will have agency experience recruiting within Reward or could be a generalist HR or Accounting and Finance recruiter seeking to specialize. Experience working with clients across commerce and industry, along with a network of C&I relationships, would be beneficial but is not essential. As an entrepreneurial start-up, we offer agility and opportunities for our people to develop their specialisms and growth potential is unlimited. Our leadership team brings decades of combined expertise, providing a wealth of knowledge to learn from. What you'll bring Experience as a Reward and People Analytics recruiter or ; Experience as a recruitment consultant in Accounting and Finance, HR or ; Experience as a C&I recruiter from another discipline; A people-centric attitude with a desire to deliver an exceptional experience; A values-driven approach to your work; Ability to adapt to a continuously evolving and innovative environment; Business development track record or aspirations to become a 360 business developer; Recruitment experience in an agency or executive search firm is essential (this isn't an in-house TA role). What you'll get A high-performance environment where we take our work seriously but not ourselves. Personalized training from our in-house Performance & Development team. Clear progression pathways and support to achieve your goals. Competitive salary, accelerated first-year commission, and a commission structure paying up to 50%. Incentives such as high-achievers lunches and flights abroad. Private healthcare, wellness and mental health support, including discounted gym membership. Social activities including team nights out, sports days, bake-offs, and more. Our global offices across the Kernel network are located in London , Hong Kong , New York , and Charlotte . We offer international secondment and relocation opportunities, with many of our business leaders having started their careers in different offices. We value collaboration and in-person interactions with candidates, clients, and colleagues. While we promote working from the office, we also offer flexible arrangements, including the option to work from home one day a week. Equal opportunities statement At Kernel, we believe high achievers come from all walks of life. Diversity is important to us, and we are committed to providing equal opportunities for all candidates.
Aug 22, 2025
Full time
About Catalyst Catalyst Partners are global change-makers on a mission to revolutionize the HR recruitment industry. People are key to our business. Our expert teams, based across London and the USA, serve multiple specialisms and understand the unique nuances of the industry. We provide the best HR talent solutions on a global scale that improve the structures, systems, and skills of the businesses we partner with. Joining Catalyst Partners means becoming part of a team leading an HR recruitment revolution. You'll have the opportunity to work with a network of innovative global companies and ambitious talent who are fans, not customers. About the team Our Reward team specializes in placing Reward and People Analytics professionals from Associates to Directors and Heads of Reward. Led by market leader Lucy Bills, our team has a strong network and a proven track record within Financial Services. We deliver searches on an exclusive contingent basis to an impressive client base. We are looking to hire experienced 360 agency and executive search recruiters to further build our team of industry experts and strengthen our presence in the Reward market. The ideal candidate will have agency experience recruiting within Reward or could be a generalist HR or Accounting and Finance recruiter seeking to specialize. Experience working with clients across commerce and industry, along with a network of C&I relationships, would be beneficial but is not essential. As an entrepreneurial start-up, we offer agility and opportunities for our people to develop their specialisms and growth potential is unlimited. Our leadership team brings decades of combined expertise, providing a wealth of knowledge to learn from. What you'll bring Experience as a Reward and People Analytics recruiter or ; Experience as a recruitment consultant in Accounting and Finance, HR or ; Experience as a C&I recruiter from another discipline; A people-centric attitude with a desire to deliver an exceptional experience; A values-driven approach to your work; Ability to adapt to a continuously evolving and innovative environment; Business development track record or aspirations to become a 360 business developer; Recruitment experience in an agency or executive search firm is essential (this isn't an in-house TA role). What you'll get A high-performance environment where we take our work seriously but not ourselves. Personalized training from our in-house Performance & Development team. Clear progression pathways and support to achieve your goals. Competitive salary, accelerated first-year commission, and a commission structure paying up to 50%. Incentives such as high-achievers lunches and flights abroad. Private healthcare, wellness and mental health support, including discounted gym membership. Social activities including team nights out, sports days, bake-offs, and more. Our global offices across the Kernel network are located in London , Hong Kong , New York , and Charlotte . We offer international secondment and relocation opportunities, with many of our business leaders having started their careers in different offices. We value collaboration and in-person interactions with candidates, clients, and colleagues. While we promote working from the office, we also offer flexible arrangements, including the option to work from home one day a week. Equal opportunities statement At Kernel, we believe high achievers come from all walks of life. Diversity is important to us, and we are committed to providing equal opportunities for all candidates.