Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within its owned and operated data centers. You should be able to manage large scale impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings. As Chief Engineer, you will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the Chief Engineers to drive innovation and resiliency while reducing operational costs in the facilities. Key job responsibilities - Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations - Implement and execute site or equipment-specific training exercises. Exercises cover, but are not limited to: stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc. - Oversee day-to-day operation and maintenance of mechanical and electrical equipment in data center sites - Operate independently, with limited direct management - Assist in the design and build-out of new facilities and perform root cause analysis of equipment failures - Act as an escalation point for all facilities-related issues within the data center region. Work OT hours as needed to support site stability - Troubleshoot and report facility and data sever-level events within internal Service Level Agreements (SLA) - Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Ensure all safety procedures are adhered to by vendors, and AWS staff - Respond to off hour emergency calls related to his data centers and help with the investigation, mitigation, and recovery of the issue(s). - Candidates should be able to lift up to 40 lbs and or work in elevated locations. - Ability to work in an environment that operates 24/7 with an ability to provide after-hours support as needed. All physical requirements are expected with reasonable accommodations PHYSICAL REQUIREMENTS - Work at height, and from ladders - Perform physical tasks during the shift - Work in a noisy environment, with ear protection About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Knowledge of electrical engineering principles including switchgear, UPS, transformers, and circuit breakers Preferred Qualifications - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Oct 09, 2026
Full time
Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within its owned and operated data centers. You should be able to manage large scale impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings. As Chief Engineer, you will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the Chief Engineers to drive innovation and resiliency while reducing operational costs in the facilities. Key job responsibilities - Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations - Implement and execute site or equipment-specific training exercises. Exercises cover, but are not limited to: stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc. - Oversee day-to-day operation and maintenance of mechanical and electrical equipment in data center sites - Operate independently, with limited direct management - Assist in the design and build-out of new facilities and perform root cause analysis of equipment failures - Act as an escalation point for all facilities-related issues within the data center region. Work OT hours as needed to support site stability - Troubleshoot and report facility and data sever-level events within internal Service Level Agreements (SLA) - Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Ensure all safety procedures are adhered to by vendors, and AWS staff - Respond to off hour emergency calls related to his data centers and help with the investigation, mitigation, and recovery of the issue(s). - Candidates should be able to lift up to 40 lbs and or work in elevated locations. - Ability to work in an environment that operates 24/7 with an ability to provide after-hours support as needed. All physical requirements are expected with reasonable accommodations PHYSICAL REQUIREMENTS - Work at height, and from ladders - Perform physical tasks during the shift - Work in a noisy environment, with ear protection About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Knowledge of electrical engineering principles including switchgear, UPS, transformers, and circuit breakers Preferred Qualifications - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
RECRUITMENT SOLUTIONS FOR BUSINESS (UK) LTD
Herne Bay, Kent
We require an experienced Lettings Manager for a Residential Lettings office based in HERNE BAY in kent. The Senior Lettings Manager Package: Salary £37,000 pa Realistic OTE up to £50,000pa Company Car/Allowance £4,000 33 days paid holiday + extra day for your birthday Profit Share Scheme, Private Healthcare Pension, Life Insurance, Career Development, Paid Charitable Event Entry Fees, and more! The Senior Lettings Manager Role: Deliver exceptional lettings expertise to provide the best service to customers Manage your business's profitability and drive business development Generate new leads and boost business performance Motivate inspire, and manage your team through coaching and morning meetings Successfully list properties, advising landlords on achieving the best rental prices Keep up with market trends to become an expert in your field Work closely with your team to ensure properties match tenants perfectly The Senior Lettings Manager Person: Strong relationship-building skills and a proven track record of converting valuations into successful lets Driven, passionate, and enthusiastic with a focus on delivering excellent results A self-motivated leader who thrives in a fast-paced environment A genuine interest in helping people find their perfect home The commission structure is uncapped, and many team members earn more! If you have the current relevant experience for this role please do not hesitate, APPLY TODAY and submit your CV. Our Recruitment Solutions for Business team are available for a confidential chat and will respond within 12 - 24 hours of your CV application. We guarantee complete discretion, call today and talk in confidence to one of our Property Recruitment experts. Please be advised, if you do not have the previous experience required in the job description your application will not be considered.
Oct 09, 2026
Full time
We require an experienced Lettings Manager for a Residential Lettings office based in HERNE BAY in kent. The Senior Lettings Manager Package: Salary £37,000 pa Realistic OTE up to £50,000pa Company Car/Allowance £4,000 33 days paid holiday + extra day for your birthday Profit Share Scheme, Private Healthcare Pension, Life Insurance, Career Development, Paid Charitable Event Entry Fees, and more! The Senior Lettings Manager Role: Deliver exceptional lettings expertise to provide the best service to customers Manage your business's profitability and drive business development Generate new leads and boost business performance Motivate inspire, and manage your team through coaching and morning meetings Successfully list properties, advising landlords on achieving the best rental prices Keep up with market trends to become an expert in your field Work closely with your team to ensure properties match tenants perfectly The Senior Lettings Manager Person: Strong relationship-building skills and a proven track record of converting valuations into successful lets Driven, passionate, and enthusiastic with a focus on delivering excellent results A self-motivated leader who thrives in a fast-paced environment A genuine interest in helping people find their perfect home The commission structure is uncapped, and many team members earn more! If you have the current relevant experience for this role please do not hesitate, APPLY TODAY and submit your CV. Our Recruitment Solutions for Business team are available for a confidential chat and will respond within 12 - 24 hours of your CV application. We guarantee complete discretion, call today and talk in confidence to one of our Property Recruitment experts. Please be advised, if you do not have the previous experience required in the job description your application will not be considered.
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. As an IT Service Manager within CDIO, you will be working on services that are actively being modernised, including moving away from legacy systems towards more flexible, cloud-based solutions. There is real opportunity to be involved in improving live services while they are evolving, not just maintaining them. The environment is increasingly data-led and technology-driven, giving you exposure to modern tools, automation, and new ways of working. You'll gain experience in complex, high-volume services (like Corporation Tax) that have a direct impact on HMRC operations. CDIO offers the chance to develop service management skills in a large-scale, nationally critical environment. You'll be part of a culture that encourages continuous improvement, innovation, and learning as transformation progresses. Job description Working as part of the Business Tax team, you will operate within CDIO's Live Service function, supporting incident response, change delivery, and service improvement activities across complex, high-volume services. Person specification Strong analytical and problem solving skills, especially under operational pressure. Confidence engaging at senior stakeholder level, including clear written and verbal communication. A proactive, accountable mindset with a focus on service reliability and user impact. Ability to operate effectively in environments with legacy technology, complex dependencies and external suppliers. Essential Criteria: Experience working in an IT Service Management Function, in particular practical knowledge of managing risks, continual improvement, incident management including business critical issues, and understanding their impact. Shows aptitude for analysing and managing problems arising from incidents in the operation of information systems. Experience of understanding the principles and processes of implementing, delivering and decommissioning of IT services. Ability to work with a high degree of autonomy and resilience, under ambiguous and fast paced circumstances, with the ability to manage the priorities of services, stakeholders and suppliers. Shows experience of understanding services and products, and the tools, methods, procedures, equipment and software used in the operation and management of the service. Experience of managing stakeholders at all levels, clear understanding of roles and responsibilities within a service management function. Dealing with competing priorities, resource constraints, and managing expectations. Experience of using your expertise to manage your services through suppliers enabling high availability and performance. Demonstrable experience of applying structured governance, risk and assurance, reporting practices, within a live service and delivery environment. Including maintaining service documentation, managing risks and issues, producing clear management information, and supporting senior leaders in effective decision making across service, delivery and commercial stakeholders. Desirable Criteria: ITIL v4 certification (or willingness to work towards). Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. This site is: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Making Effective Decisions Communicating and Influencing Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV detailing up to your last three roles. For each role, please provide no more than 250 words summarising your responsibilities, key activities and accomplishments. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, and how they meet the essential criteria outlined in the advert. Please evidence any Desirable Criteria where applicable, up to 250 words max. This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on the CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your experience will be assessed, you will be asked behaviour based questions to explore in detail what you are capable of, and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role. This is an example of a strengths-based question: "It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?" There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well. Interviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: . click apply for full job details
Oct 09, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. As an IT Service Manager within CDIO, you will be working on services that are actively being modernised, including moving away from legacy systems towards more flexible, cloud-based solutions. There is real opportunity to be involved in improving live services while they are evolving, not just maintaining them. The environment is increasingly data-led and technology-driven, giving you exposure to modern tools, automation, and new ways of working. You'll gain experience in complex, high-volume services (like Corporation Tax) that have a direct impact on HMRC operations. CDIO offers the chance to develop service management skills in a large-scale, nationally critical environment. You'll be part of a culture that encourages continuous improvement, innovation, and learning as transformation progresses. Job description Working as part of the Business Tax team, you will operate within CDIO's Live Service function, supporting incident response, change delivery, and service improvement activities across complex, high-volume services. Person specification Strong analytical and problem solving skills, especially under operational pressure. Confidence engaging at senior stakeholder level, including clear written and verbal communication. A proactive, accountable mindset with a focus on service reliability and user impact. Ability to operate effectively in environments with legacy technology, complex dependencies and external suppliers. Essential Criteria: Experience working in an IT Service Management Function, in particular practical knowledge of managing risks, continual improvement, incident management including business critical issues, and understanding their impact. Shows aptitude for analysing and managing problems arising from incidents in the operation of information systems. Experience of understanding the principles and processes of implementing, delivering and decommissioning of IT services. Ability to work with a high degree of autonomy and resilience, under ambiguous and fast paced circumstances, with the ability to manage the priorities of services, stakeholders and suppliers. Shows experience of understanding services and products, and the tools, methods, procedures, equipment and software used in the operation and management of the service. Experience of managing stakeholders at all levels, clear understanding of roles and responsibilities within a service management function. Dealing with competing priorities, resource constraints, and managing expectations. Experience of using your expertise to manage your services through suppliers enabling high availability and performance. Demonstrable experience of applying structured governance, risk and assurance, reporting practices, within a live service and delivery environment. Including maintaining service documentation, managing risks and issues, producing clear management information, and supporting senior leaders in effective decision making across service, delivery and commercial stakeholders. Desirable Criteria: ITIL v4 certification (or willingness to work towards). Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. This site is: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Making Effective Decisions Communicating and Influencing Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV detailing up to your last three roles. For each role, please provide no more than 250 words summarising your responsibilities, key activities and accomplishments. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, and how they meet the essential criteria outlined in the advert. Please evidence any Desirable Criteria where applicable, up to 250 words max. This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on the CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your experience will be assessed, you will be asked behaviour based questions to explore in detail what you are capable of, and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role. This is an example of a strengths-based question: "It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?" There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well. Interviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: . click apply for full job details
Technical Service Advisor I Bókun (French Speaking) About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world's most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. Job Location: This role is a hybrid position that requires 2 days per week in our Oxford office. About Bókun Bókun is a business management software created specifically for tours, attractions, and experience suppliers. It is the complete booking and channel management solution for extraordinary experiences, and its vision is to power the travel experience industry, driving more bookings for operators, connecting new channels, and enabling 3rd parties to build and connect to our platform, while optimizing supplier operations with new tools and services to support business growth. Bókun acts as a booking engine, channel manager, marketplace, price management tool, and more. Founded in 2012, Bókun's customer base is global, ranging from local suppliers to Fortune 500 companies. What you'll do: As a Technical Support Advisor at Bókun, you will be part of the Escalation Team, playing a key role in diagnosing and resolving technical issues while ensuring a seamless customer experience. You will handle a diverse range of technical challenges - from troubleshooting complex incidents to investigating in-depth cases that require strong analytical thinking, mediation, and negotiation skills. Using all available tools and resources, you'll accurately triage and resolve customer issues or elevate them to the appropriate teams as needed. This role involves managing inbound and outbound communication in English and French across multiple channels, including email, phone, video calls with screen sharing, and chat. You will be responsible for researching and replicating reported problems, raising detailed bug reports, and proactively following up on open tickets to ensure timely resolution. In addition, you'll maintain clear troubleshooting documentation, act as an internal escalation point for Tier 1 support cases, and collaborate closely with technical teams to manage escalations effectively. Success in this role depends on your ability to combine strong technical acumen with excellent communication and interpersonal skills to deliver high-quality support that meets key performance goals such as response time, quality, and customer satisfaction. The ideal candidate will possess: 1-3 years of proven experience in a customer service or technical support role, ideally within the B2B sector. Strong problem-solving mindset with the ability to apply analytical and investigative skills to resolve customer issues creatively and independently. Basic working knowledge of CSS, HTML, and website CMS tools. A customer-focused attitude - enthusiastic, courteous, assertive, and proactive in driving engagement and resolution. Excellent teamwork skills, with a positive, friendly, and can-do approach when collaborating with both customers and colleagues. Openness to learn new and complex topics, constructive feedback and adaptability to business changes. Confidence and professionalism in handling complaints, mediating conflicts, and troubleshooting technical issues. Experience in the travel, tourism, leisure, or hospitality industries is a plus, but not essential for candidates with a strong passion for customer care. Experience working toward customer satisfaction targets and operational metrics, including quality, efficiency, and handle time. Fluency in written and spoken English and French. Ability to multitask effectively in a fast-paced environment, identify next steps, and follow through with precision. Flexibility to work shift patterns, including occasional weekends. What We Offer Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses "Work your way" with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you'd like or as required by your team. Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. Donation matching. Give back? Give more! We match qualifying charitable donations annually. Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. Travel perks. We believe that travel is employee development, so we provide discounts and more. Employee assistance program. We're here for you with resources and programs to help you through life's challenges. Health benefits. We offer great coverage and competitive premiums. Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates. Our Cultural Pillars: Traveler first We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. Execution is our edge We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else's problem and finish what can be done today, knowing tomorrow will bring fresh challenges. We succeed together The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at . If you have any additional questions about careers at Tripadvisor you can email us at . We have all the answers!
Oct 09, 2026
Full time
Technical Service Advisor I Bókun (French Speaking) About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world's most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. Job Location: This role is a hybrid position that requires 2 days per week in our Oxford office. About Bókun Bókun is a business management software created specifically for tours, attractions, and experience suppliers. It is the complete booking and channel management solution for extraordinary experiences, and its vision is to power the travel experience industry, driving more bookings for operators, connecting new channels, and enabling 3rd parties to build and connect to our platform, while optimizing supplier operations with new tools and services to support business growth. Bókun acts as a booking engine, channel manager, marketplace, price management tool, and more. Founded in 2012, Bókun's customer base is global, ranging from local suppliers to Fortune 500 companies. What you'll do: As a Technical Support Advisor at Bókun, you will be part of the Escalation Team, playing a key role in diagnosing and resolving technical issues while ensuring a seamless customer experience. You will handle a diverse range of technical challenges - from troubleshooting complex incidents to investigating in-depth cases that require strong analytical thinking, mediation, and negotiation skills. Using all available tools and resources, you'll accurately triage and resolve customer issues or elevate them to the appropriate teams as needed. This role involves managing inbound and outbound communication in English and French across multiple channels, including email, phone, video calls with screen sharing, and chat. You will be responsible for researching and replicating reported problems, raising detailed bug reports, and proactively following up on open tickets to ensure timely resolution. In addition, you'll maintain clear troubleshooting documentation, act as an internal escalation point for Tier 1 support cases, and collaborate closely with technical teams to manage escalations effectively. Success in this role depends on your ability to combine strong technical acumen with excellent communication and interpersonal skills to deliver high-quality support that meets key performance goals such as response time, quality, and customer satisfaction. The ideal candidate will possess: 1-3 years of proven experience in a customer service or technical support role, ideally within the B2B sector. Strong problem-solving mindset with the ability to apply analytical and investigative skills to resolve customer issues creatively and independently. Basic working knowledge of CSS, HTML, and website CMS tools. A customer-focused attitude - enthusiastic, courteous, assertive, and proactive in driving engagement and resolution. Excellent teamwork skills, with a positive, friendly, and can-do approach when collaborating with both customers and colleagues. Openness to learn new and complex topics, constructive feedback and adaptability to business changes. Confidence and professionalism in handling complaints, mediating conflicts, and troubleshooting technical issues. Experience in the travel, tourism, leisure, or hospitality industries is a plus, but not essential for candidates with a strong passion for customer care. Experience working toward customer satisfaction targets and operational metrics, including quality, efficiency, and handle time. Fluency in written and spoken English and French. Ability to multitask effectively in a fast-paced environment, identify next steps, and follow through with precision. Flexibility to work shift patterns, including occasional weekends. What We Offer Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses "Work your way" with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you'd like or as required by your team. Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. Donation matching. Give back? Give more! We match qualifying charitable donations annually. Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. Travel perks. We believe that travel is employee development, so we provide discounts and more. Employee assistance program. We're here for you with resources and programs to help you through life's challenges. Health benefits. We offer great coverage and competitive premiums. Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates. Our Cultural Pillars: Traveler first We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. Execution is our edge We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else's problem and finish what can be done today, knowing tomorrow will bring fresh challenges. We succeed together The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at . If you have any additional questions about careers at Tripadvisor you can email us at . 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For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Sky Business is on an exciting journey to use data more intelligently to engage and grow our business audiences. We're looking for a Data Strategist to play a pivotal role in shaping and delivering our B2B audience strategy, driving smarter targeting, measurement, and optimisation across verticals. Sitting within the Data and Marketing Operations team, you'll act as the bridge between Advanced Analytics, Marketing Operations, and Commercial and Marketing teams-ensuring data-driven insights are turned into actionable marketing strategies. You'll also collaborate with third-party marketing service suppliers to enhance Sky Business' B2B audience capabilities. What you'll do: Develop and own the B2B audience data strategy, ensuring audience segmentation and targeting are insight-led and commercially focused. Collaborate with Advanced Analytics to translate complex data outputs into actionable audience and campaign strategies. Develops, analyses and reports on Audience Segmentation/Models to inform Sky's Business commercial or revenue strategy Work closely with Marketing Operations to ensure effective campaign activation and performance measurement. Partner with Commercial and Marketing teams to align data initiatives with business objectives and customer growth priorities. Manage relationships with third-party data and marketing service providers, ensuring best-in-class data management, enrichment, and integration practices. Champion data governance and compliance within marketing operations, ensuring ethical and compliant use of customer and prospect data. Drive innovation in how Sky Business uses data to identify and target high-value audiences across sectors and channels. What you'll bring: Proven experience in data strategy, insights, audience planning, or marketing analytics within a B2B environment, with strong expertise in segmentation and data-driven audience development across channels. Strong technical capability in Python and SQL, with experience managing data structures and automating workflows and reporting (e.g. SQL, Alteryx). Ability to translate business questions into data solutions, and turn complex analysis into clear, actionable marketing insights. Confident stakeholder manager, able to influence across functions and levels, and work effectively with external partners and data providers. Solid understanding of marketing data platforms (GCP, CRM, CDP, DMP) and analytics tools, with a collaborative, growth-focused mindset. Team Overview Sky Business is a new, exciting division of Sky. We're passionate about giving small businesses a better broadband experience and we've learnt everything we know from one of the leading providers of business broadband in the United States, Comcast. With an exciting, fast-paced start up environment, we're looking for exceptional people, to help drive our business forward. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Oct 09, 2026
Full time
For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Sky Business is on an exciting journey to use data more intelligently to engage and grow our business audiences. We're looking for a Data Strategist to play a pivotal role in shaping and delivering our B2B audience strategy, driving smarter targeting, measurement, and optimisation across verticals. Sitting within the Data and Marketing Operations team, you'll act as the bridge between Advanced Analytics, Marketing Operations, and Commercial and Marketing teams-ensuring data-driven insights are turned into actionable marketing strategies. You'll also collaborate with third-party marketing service suppliers to enhance Sky Business' B2B audience capabilities. What you'll do: Develop and own the B2B audience data strategy, ensuring audience segmentation and targeting are insight-led and commercially focused. Collaborate with Advanced Analytics to translate complex data outputs into actionable audience and campaign strategies. Develops, analyses and reports on Audience Segmentation/Models to inform Sky's Business commercial or revenue strategy Work closely with Marketing Operations to ensure effective campaign activation and performance measurement. Partner with Commercial and Marketing teams to align data initiatives with business objectives and customer growth priorities. Manage relationships with third-party data and marketing service providers, ensuring best-in-class data management, enrichment, and integration practices. Champion data governance and compliance within marketing operations, ensuring ethical and compliant use of customer and prospect data. Drive innovation in how Sky Business uses data to identify and target high-value audiences across sectors and channels. What you'll bring: Proven experience in data strategy, insights, audience planning, or marketing analytics within a B2B environment, with strong expertise in segmentation and data-driven audience development across channels. Strong technical capability in Python and SQL, with experience managing data structures and automating workflows and reporting (e.g. SQL, Alteryx). Ability to translate business questions into data solutions, and turn complex analysis into clear, actionable marketing insights. Confident stakeholder manager, able to influence across functions and levels, and work effectively with external partners and data providers. Solid understanding of marketing data platforms (GCP, CRM, CDP, DMP) and analytics tools, with a collaborative, growth-focused mindset. Team Overview Sky Business is a new, exciting division of Sky. We're passionate about giving small businesses a better broadband experience and we've learnt everything we know from one of the leading providers of business broadband in the United States, Comcast. With an exciting, fast-paced start up environment, we're looking for exceptional people, to help drive our business forward. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Sky Business is on an exciting journey to use data more intelligently to engage and grow our business audiences. We're looking for a Data Strategist to play a pivotal role in shaping and delivering our B2B audience strategy, driving smarter targeting, measurement, and optimisation across verticals. Sitting within the Data and Marketing Operations team, you'll act as the bridge between Advanced Analytics, Marketing Operations, and Commercial and Marketing teams-ensuring data-driven insights are turned into actionable marketing strategies. You'll also collaborate with third-party marketing service suppliers to enhance Sky Business' B2B audience capabilities. What you'll do: Develop and own the B2B audience data strategy, ensuring audience segmentation and targeting are insight-led and commercially focused. Collaborate with Advanced Analytics to translate complex data outputs into actionable audience and campaign strategies. Develops, analyses and reports on Audience Segmentation/Models to inform Sky's Business commercial or revenue strategy Work closely with Marketing Operations to ensure effective campaign activation and performance measurement. Partner with Commercial and Marketing teams to align data initiatives with business objectives and customer growth priorities. Manage relationships with third-party data and marketing service providers, ensuring best-in-class data management, enrichment, and integration practices. Champion data governance and compliance within marketing operations, ensuring ethical and compliant use of customer and prospect data. Drive innovation in how Sky Business uses data to identify and target high-value audiences across sectors and channels. What you'll bring: Proven experience in data strategy, insights, audience planning, or marketing analytics within a B2B environment, with strong expertise in segmentation and data-driven audience development across channels. Strong technical capability in Python and SQL, with experience managing data structures and automating workflows and reporting (e.g. SQL, Alteryx). Ability to translate business questions into data solutions, and turn complex analysis into clear, actionable marketing insights. Confident stakeholder manager, able to influence across functions and levels, and work effectively with external partners and data providers. Solid understanding of marketing data platforms (GCP, CRM, CDP, DMP) and analytics tools, with a collaborative, growth-focused mindset. Team Overview Sky Business is a new, exciting division of Sky. We're passionate about giving small businesses a better broadband experience and we've learnt everything we know from one of the leading providers of business broadband in the United States, Comcast. With an exciting, fast-paced start up environment, we're looking for exceptional people, to help drive our business forward. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Oct 09, 2026
Full time
For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Sky Business is on an exciting journey to use data more intelligently to engage and grow our business audiences. We're looking for a Data Strategist to play a pivotal role in shaping and delivering our B2B audience strategy, driving smarter targeting, measurement, and optimisation across verticals. Sitting within the Data and Marketing Operations team, you'll act as the bridge between Advanced Analytics, Marketing Operations, and Commercial and Marketing teams-ensuring data-driven insights are turned into actionable marketing strategies. You'll also collaborate with third-party marketing service suppliers to enhance Sky Business' B2B audience capabilities. What you'll do: Develop and own the B2B audience data strategy, ensuring audience segmentation and targeting are insight-led and commercially focused. Collaborate with Advanced Analytics to translate complex data outputs into actionable audience and campaign strategies. Develops, analyses and reports on Audience Segmentation/Models to inform Sky's Business commercial or revenue strategy Work closely with Marketing Operations to ensure effective campaign activation and performance measurement. Partner with Commercial and Marketing teams to align data initiatives with business objectives and customer growth priorities. Manage relationships with third-party data and marketing service providers, ensuring best-in-class data management, enrichment, and integration practices. Champion data governance and compliance within marketing operations, ensuring ethical and compliant use of customer and prospect data. Drive innovation in how Sky Business uses data to identify and target high-value audiences across sectors and channels. What you'll bring: Proven experience in data strategy, insights, audience planning, or marketing analytics within a B2B environment, with strong expertise in segmentation and data-driven audience development across channels. Strong technical capability in Python and SQL, with experience managing data structures and automating workflows and reporting (e.g. SQL, Alteryx). Ability to translate business questions into data solutions, and turn complex analysis into clear, actionable marketing insights. Confident stakeholder manager, able to influence across functions and levels, and work effectively with external partners and data providers. Solid understanding of marketing data platforms (GCP, CRM, CDP, DMP) and analytics tools, with a collaborative, growth-focused mindset. Team Overview Sky Business is a new, exciting division of Sky. We're passionate about giving small businesses a better broadband experience and we've learnt everything we know from one of the leading providers of business broadband in the United States, Comcast. With an exciting, fast-paced start up environment, we're looking for exceptional people, to help drive our business forward. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Sky Business is on an exciting journey to use data more intelligently to engage and grow our business audiences. We're looking for a Data Strategist to play a pivotal role in shaping and delivering our B2B audience strategy, driving smarter targeting, measurement, and optimisation across verticals. Sitting within the Data and Marketing Operations team, you'll act as the bridge between Advanced Analytics, Marketing Operations, and Commercial and Marketing teams-ensuring data-driven insights are turned into actionable marketing strategies. You'll also collaborate with third-party marketing service suppliers to enhance Sky Business' B2B audience capabilities. What you'll do: Develop and own the B2B audience data strategy, ensuring audience segmentation and targeting are insight-led and commercially focused. Collaborate with Advanced Analytics to translate complex data outputs into actionable audience and campaign strategies. Develops, analyses and reports on Audience Segmentation/Models to inform Sky's Business commercial or revenue strategy Work closely with Marketing Operations to ensure effective campaign activation and performance measurement. Partner with Commercial and Marketing teams to align data initiatives with business objectives and customer growth priorities. Manage relationships with third-party data and marketing service providers, ensuring best-in-class data management, enrichment, and integration practices. Champion data governance and compliance within marketing operations, ensuring ethical and compliant use of customer and prospect data. Drive innovation in how Sky Business uses data to identify and target high-value audiences across sectors and channels. What you'll bring: Proven experience in data strategy, insights, audience planning, or marketing analytics within a B2B environment, with strong expertise in segmentation and data-driven audience development across channels. Strong technical capability in Python and SQL, with experience managing data structures and automating workflows and reporting (e.g. SQL, Alteryx). Ability to translate business questions into data solutions, and turn complex analysis into clear, actionable marketing insights. Confident stakeholder manager, able to influence across functions and levels, and work effectively with external partners and data providers. Solid understanding of marketing data platforms (GCP, CRM, CDP, DMP) and analytics tools, with a collaborative, growth-focused mindset. Team Overview Sky Business is a new, exciting division of Sky. We're passionate about giving small businesses a better broadband experience and we've learnt everything we know from one of the leading providers of business broadband in the United States, Comcast. With an exciting, fast-paced start up environment, we're looking for exceptional people, to help drive our business forward. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Oct 09, 2026
Full time
For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Sky Business is on an exciting journey to use data more intelligently to engage and grow our business audiences. We're looking for a Data Strategist to play a pivotal role in shaping and delivering our B2B audience strategy, driving smarter targeting, measurement, and optimisation across verticals. Sitting within the Data and Marketing Operations team, you'll act as the bridge between Advanced Analytics, Marketing Operations, and Commercial and Marketing teams-ensuring data-driven insights are turned into actionable marketing strategies. You'll also collaborate with third-party marketing service suppliers to enhance Sky Business' B2B audience capabilities. What you'll do: Develop and own the B2B audience data strategy, ensuring audience segmentation and targeting are insight-led and commercially focused. Collaborate with Advanced Analytics to translate complex data outputs into actionable audience and campaign strategies. Develops, analyses and reports on Audience Segmentation/Models to inform Sky's Business commercial or revenue strategy Work closely with Marketing Operations to ensure effective campaign activation and performance measurement. Partner with Commercial and Marketing teams to align data initiatives with business objectives and customer growth priorities. Manage relationships with third-party data and marketing service providers, ensuring best-in-class data management, enrichment, and integration practices. Champion data governance and compliance within marketing operations, ensuring ethical and compliant use of customer and prospect data. Drive innovation in how Sky Business uses data to identify and target high-value audiences across sectors and channels. What you'll bring: Proven experience in data strategy, insights, audience planning, or marketing analytics within a B2B environment, with strong expertise in segmentation and data-driven audience development across channels. Strong technical capability in Python and SQL, with experience managing data structures and automating workflows and reporting (e.g. SQL, Alteryx). Ability to translate business questions into data solutions, and turn complex analysis into clear, actionable marketing insights. Confident stakeholder manager, able to influence across functions and levels, and work effectively with external partners and data providers. Solid understanding of marketing data platforms (GCP, CRM, CDP, DMP) and analytics tools, with a collaborative, growth-focused mindset. Team Overview Sky Business is a new, exciting division of Sky. We're passionate about giving small businesses a better broadband experience and we've learnt everything we know from one of the leading providers of business broadband in the United States, Comcast. With an exciting, fast-paced start up environment, we're looking for exceptional people, to help drive our business forward. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person About the role This role is pivotal within Engine's Product & Technology function, in making sure we understand the client needs and build the right products. We're looking for a Product Manager to join our Lending team to help shape our product in this domain. At Engine, our Lending domain covers our platform's existing and new lending products such as overdrafts, unsecured loans, mortgages and credit cards, as well as cross-cutting lending capabilities such as origination and collections. We're looking for versatile, adaptable individuals who enjoy the challenge of a varied and collaborative role. Prior experience in the lending domain is helpful, but not essential. You'll work closely with the Business Development, Customer Success and Engineering functions to design solutions that meet client needs and support our product strategy. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. Your skills and what you'll get to do Navigating Ambiguity: You are entirely comfortable working in an environment where the starting point is clear but the long-term path is undefined. You stay grounded through shifting priorities, view an evolving landscape as a learning opportunity, and thrive within a flat structure. Backlog & Ticket Management: You can write clean, detailed, and unambiguous user stories and requirements issues with explicit acceptance criteria. Technical Literacy: You understand the basic architectural stack of a product area (e.g., frontend vs. backend, what an API does) and enjoy getting into the technical details with engineers. Basic Data Analysis: You are competent with (or ready to quickly master) product analytics tools (e.g., Mixpanel, Amplitude, PostHog, ) to track feature usage and leverage quantitative data alongside user feedback to make small-scale trade-offs. Clear Communication & Stakeholder Management: You can clearly explain the "what", "how", and "why" behind the immediate feature backlog to your engineering and design triad, and you confidently flag blockers early to your manager. Active Listening & Coachability: You place a heavy focus on self-development; you actively seek out feedback, take structured notes, and demonstrate visible behavioural changes based on input. Dependability & Handling Ambiguity: You are highly dependable, deliver assigned tasks on time, and remain comfortable navigating ambiguity within a flat, fast-moving team structure. Applications for this role will close on 19th October Requirements Professional Experience: 2 to 5 years of experience in a product management / owner role, engineering, data, business analysis, or highly analytical role, ideally within a fast-paced environment. Eager Learner: A massive appetite for learning, listening, and growing within an organisation that is constantly expanding (Great to have). FinTech Exposure: Prior experience or a strong baseline understanding of FinTech, or a regulated banking/lending environment (Nice to have). Technical Foundation: A product or engineering background, technical experience, or deep technical curiosity (Nice to have). Execution Track Record: Experience managing your own time effectively, meeting deadlines, and delivering well-scoped tasks with some guidance. Educational Foundation: A relevant bachelor's degree (or equivalent educational background) with a foundation in Maths or STEM subjects, would be desirable Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minutes with someone from the Product Management team 1 hour with two more people from the PM team, including a case study 45 minutes with two members of the senior product team. Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Oct 09, 2026
Full time
At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person About the role This role is pivotal within Engine's Product & Technology function, in making sure we understand the client needs and build the right products. We're looking for a Product Manager to join our Lending team to help shape our product in this domain. At Engine, our Lending domain covers our platform's existing and new lending products such as overdrafts, unsecured loans, mortgages and credit cards, as well as cross-cutting lending capabilities such as origination and collections. We're looking for versatile, adaptable individuals who enjoy the challenge of a varied and collaborative role. Prior experience in the lending domain is helpful, but not essential. You'll work closely with the Business Development, Customer Success and Engineering functions to design solutions that meet client needs and support our product strategy. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. Your skills and what you'll get to do Navigating Ambiguity: You are entirely comfortable working in an environment where the starting point is clear but the long-term path is undefined. You stay grounded through shifting priorities, view an evolving landscape as a learning opportunity, and thrive within a flat structure. Backlog & Ticket Management: You can write clean, detailed, and unambiguous user stories and requirements issues with explicit acceptance criteria. Technical Literacy: You understand the basic architectural stack of a product area (e.g., frontend vs. backend, what an API does) and enjoy getting into the technical details with engineers. Basic Data Analysis: You are competent with (or ready to quickly master) product analytics tools (e.g., Mixpanel, Amplitude, PostHog, ) to track feature usage and leverage quantitative data alongside user feedback to make small-scale trade-offs. Clear Communication & Stakeholder Management: You can clearly explain the "what", "how", and "why" behind the immediate feature backlog to your engineering and design triad, and you confidently flag blockers early to your manager. Active Listening & Coachability: You place a heavy focus on self-development; you actively seek out feedback, take structured notes, and demonstrate visible behavioural changes based on input. Dependability & Handling Ambiguity: You are highly dependable, deliver assigned tasks on time, and remain comfortable navigating ambiguity within a flat, fast-moving team structure. Applications for this role will close on 19th October Requirements Professional Experience: 2 to 5 years of experience in a product management / owner role, engineering, data, business analysis, or highly analytical role, ideally within a fast-paced environment. Eager Learner: A massive appetite for learning, listening, and growing within an organisation that is constantly expanding (Great to have). FinTech Exposure: Prior experience or a strong baseline understanding of FinTech, or a regulated banking/lending environment (Nice to have). Technical Foundation: A product or engineering background, technical experience, or deep technical curiosity (Nice to have). Execution Track Record: Experience managing your own time effectively, meeting deadlines, and delivering well-scoped tasks with some guidance. Educational Foundation: A relevant bachelor's degree (or equivalent educational background) with a foundation in Maths or STEM subjects, would be desirable Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minutes with someone from the Product Management team 1 hour with two more people from the PM team, including a case study 45 minutes with two members of the senior product team. Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Job Title: Senior Delivery Manager Location: Birmingham, Bristol, Leeds, Manchester, Cardiff, Swindon, Nottingham Work Model: Hybrid Contract Type: Permanent Industry: Government and Public Sector Client: Government Property Agency Salary: £58,478 to £64,743 SC Clearance Required The Occupancy Programme within the GPA aims to capture and provide anonymised data on building usage across GPA managed buildings and the wider government estate to support strategic and operational evidence-based decisions that will help make the estate smaller, greener and better. The programme is responsible for providing data at many levels of granularity and works with building managers, client managers and facilities staff across departments to collect data. In addition, the programme is required to build a bespoke messaging system to automate the collection of data from existing infrastructure and work with commercial teams, facilities teams, suppliers and building managers to install infrastructure as required to support stakeholders in having access to the data they need to make informed decisions. The Senior Delivery Manager is a critical role in the delivery of the next stage of the Occupancy Programme responsible for: Maintaining the programme vision and engagement for all stakeholders and team, tracking clear targets on the path to 'Done' and transition to BAU. Managing internal and external teams using Agile techniques and tools to drive delivery, momentum and focus on outputs and outcomes Translating stakeholder requirements and business needs into tangible deliverables and technical solutions that are intuitive to end-users Translating technical solutions, challenges and constraints to business stakeholders to enable collaborative working Data science and analytics to design, infer and articulate large, complex data sets, interpreting data to ensure correct data and informed analysis by 3rd parties Lead, manage and coordinate cross-functional teams to a specific outcome or milestone to regularly drive performance, timely deliverables and remove blockers working with commercial, finance and procurement to maintain pace. Articulate exacting technical, equipment and capability specifications for successful commercial delivery. We are looking for an experienced Senior Delivery Manager who has: Exceptional delivery skills including planning, risk management and financial management with the ability to identify root causes and remove blockers Strong leadership and communication skills, comfortable building and leading high performing and collaborative teams Ability to brief succinctly and with clarity at director level Ability to rapidly analyse complex problems and find solutions Resilient, adaptable and comfortable working in a fast paced and evolving environment Driven and focused to deliver within the public sector with an emphasis on value for money Collaborative and inclusive ways of working and can build trust across diverse teams and stakeholders Catalysing change for an innovative and complex government service Skillfully negotiating optimal outcomes with diverse stakeholder groups Managing and guiding stakeholders through the delivery and improvement of the programme One of the following qualifications: PRINCE2 Practitioner APM Project Management Qualification (PMQ) Agile Project Management Practitioner Why Join Us? Impactful Work: Contribute to projects that make a difference in people's lives and enhance public service delivery. Collaborative Environment: Work with a dynamic team that values diverse perspectives and encourages innovation. Career Development: Access to continuous professional development and growth opportunities within our organisation. Work-Life Balance: Enjoy a flexible working environment that supports your well-being and personal commitments. Perks and Benefits: Competitive salary package Generous annual leave Pension scheme Opportunities for professional development and certifications Supportive workplace culture Application Deadline: 25/10/2026 We are committed to diversity and inclusion and encourage applications from all qualified individuals, regardless of background or identity. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Oct 09, 2026
Full time
Job Title: Senior Delivery Manager Location: Birmingham, Bristol, Leeds, Manchester, Cardiff, Swindon, Nottingham Work Model: Hybrid Contract Type: Permanent Industry: Government and Public Sector Client: Government Property Agency Salary: £58,478 to £64,743 SC Clearance Required The Occupancy Programme within the GPA aims to capture and provide anonymised data on building usage across GPA managed buildings and the wider government estate to support strategic and operational evidence-based decisions that will help make the estate smaller, greener and better. The programme is responsible for providing data at many levels of granularity and works with building managers, client managers and facilities staff across departments to collect data. In addition, the programme is required to build a bespoke messaging system to automate the collection of data from existing infrastructure and work with commercial teams, facilities teams, suppliers and building managers to install infrastructure as required to support stakeholders in having access to the data they need to make informed decisions. The Senior Delivery Manager is a critical role in the delivery of the next stage of the Occupancy Programme responsible for: Maintaining the programme vision and engagement for all stakeholders and team, tracking clear targets on the path to 'Done' and transition to BAU. Managing internal and external teams using Agile techniques and tools to drive delivery, momentum and focus on outputs and outcomes Translating stakeholder requirements and business needs into tangible deliverables and technical solutions that are intuitive to end-users Translating technical solutions, challenges and constraints to business stakeholders to enable collaborative working Data science and analytics to design, infer and articulate large, complex data sets, interpreting data to ensure correct data and informed analysis by 3rd parties Lead, manage and coordinate cross-functional teams to a specific outcome or milestone to regularly drive performance, timely deliverables and remove blockers working with commercial, finance and procurement to maintain pace. Articulate exacting technical, equipment and capability specifications for successful commercial delivery. We are looking for an experienced Senior Delivery Manager who has: Exceptional delivery skills including planning, risk management and financial management with the ability to identify root causes and remove blockers Strong leadership and communication skills, comfortable building and leading high performing and collaborative teams Ability to brief succinctly and with clarity at director level Ability to rapidly analyse complex problems and find solutions Resilient, adaptable and comfortable working in a fast paced and evolving environment Driven and focused to deliver within the public sector with an emphasis on value for money Collaborative and inclusive ways of working and can build trust across diverse teams and stakeholders Catalysing change for an innovative and complex government service Skillfully negotiating optimal outcomes with diverse stakeholder groups Managing and guiding stakeholders through the delivery and improvement of the programme One of the following qualifications: PRINCE2 Practitioner APM Project Management Qualification (PMQ) Agile Project Management Practitioner Why Join Us? Impactful Work: Contribute to projects that make a difference in people's lives and enhance public service delivery. Collaborative Environment: Work with a dynamic team that values diverse perspectives and encourages innovation. Career Development: Access to continuous professional development and growth opportunities within our organisation. Work-Life Balance: Enjoy a flexible working environment that supports your well-being and personal commitments. Perks and Benefits: Competitive salary package Generous annual leave Pension scheme Opportunities for professional development and certifications Supportive workplace culture Application Deadline: 25/10/2026 We are committed to diversity and inclusion and encourage applications from all qualified individuals, regardless of background or identity. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Sky Business is on an exciting journey to use data more intelligently to engage and grow our business audiences. We're looking for a Data Strategist to play a pivotal role in shaping and delivering our B2B audience strategy, driving smarter targeting, measurement, and optimisation across verticals. Sitting within the Data and Marketing Operations team, you'll act as the bridge between Advanced Analytics, Marketing Operations, and Commercial and Marketing teams-ensuring data-driven insights are turned into actionable marketing strategies. You'll also collaborate with third-party marketing service suppliers to enhance Sky Business' B2B audience capabilities. What you'll do: Develop and own the B2B audience data strategy, ensuring audience segmentation and targeting are insight-led and commercially focused. Collaborate with Advanced Analytics to translate complex data outputs into actionable audience and campaign strategies. Develops, analyses and reports on Audience Segmentation/Models to inform Sky's Business commercial or revenue strategy Work closely with Marketing Operations to ensure effective campaign activation and performance measurement. Partner with Commercial and Marketing teams to align data initiatives with business objectives and customer growth priorities. Manage relationships with third-party data and marketing service providers, ensuring best-in-class data management, enrichment, and integration practices. Champion data governance and compliance within marketing operations, ensuring ethical and compliant use of customer and prospect data. Drive innovation in how Sky Business uses data to identify and target high-value audiences across sectors and channels. What you'll bring: Proven experience in data strategy, insights, audience planning, or marketing analytics within a B2B environment, with strong expertise in segmentation and data-driven audience development across channels. Strong technical capability in Python and SQL, with experience managing data structures and automating workflows and reporting (e.g. SQL, Alteryx). Ability to translate business questions into data solutions, and turn complex analysis into clear, actionable marketing insights. Confident stakeholder manager, able to influence across functions and levels, and work effectively with external partners and data providers. Solid understanding of marketing data platforms (GCP, CRM, CDP, DMP) and analytics tools, with a collaborative, growth-focused mindset. Team Overview Sky Business is a new, exciting division of Sky. We're passionate about giving small businesses a better broadband experience and we've learnt everything we know from one of the leading providers of business broadband in the United States, Comcast. With an exciting, fast-paced start up environment, we're looking for exceptional people, to help drive our business forward. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Oct 09, 2026
Full time
For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Sky Business is on an exciting journey to use data more intelligently to engage and grow our business audiences. We're looking for a Data Strategist to play a pivotal role in shaping and delivering our B2B audience strategy, driving smarter targeting, measurement, and optimisation across verticals. Sitting within the Data and Marketing Operations team, you'll act as the bridge between Advanced Analytics, Marketing Operations, and Commercial and Marketing teams-ensuring data-driven insights are turned into actionable marketing strategies. You'll also collaborate with third-party marketing service suppliers to enhance Sky Business' B2B audience capabilities. What you'll do: Develop and own the B2B audience data strategy, ensuring audience segmentation and targeting are insight-led and commercially focused. Collaborate with Advanced Analytics to translate complex data outputs into actionable audience and campaign strategies. Develops, analyses and reports on Audience Segmentation/Models to inform Sky's Business commercial or revenue strategy Work closely with Marketing Operations to ensure effective campaign activation and performance measurement. Partner with Commercial and Marketing teams to align data initiatives with business objectives and customer growth priorities. Manage relationships with third-party data and marketing service providers, ensuring best-in-class data management, enrichment, and integration practices. Champion data governance and compliance within marketing operations, ensuring ethical and compliant use of customer and prospect data. Drive innovation in how Sky Business uses data to identify and target high-value audiences across sectors and channels. What you'll bring: Proven experience in data strategy, insights, audience planning, or marketing analytics within a B2B environment, with strong expertise in segmentation and data-driven audience development across channels. Strong technical capability in Python and SQL, with experience managing data structures and automating workflows and reporting (e.g. SQL, Alteryx). Ability to translate business questions into data solutions, and turn complex analysis into clear, actionable marketing insights. Confident stakeholder manager, able to influence across functions and levels, and work effectively with external partners and data providers. Solid understanding of marketing data platforms (GCP, CRM, CDP, DMP) and analytics tools, with a collaborative, growth-focused mindset. Team Overview Sky Business is a new, exciting division of Sky. We're passionate about giving small businesses a better broadband experience and we've learnt everything we know from one of the leading providers of business broadband in the United States, Comcast. With an exciting, fast-paced start up environment, we're looking for exceptional people, to help drive our business forward. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Do you know the stair and joinery industry in the North West and Yorkshire? Then this is your opportunity. The Wood and Good UK Ltd is a Baltic-based timber trading and manufacturing business already supplying UK manufacturers - mostly in the London area - and we are now expanding into the North West and Yorkshire. We supply the complete package around stairs and balustrades: Timber: oak and hardwood click apply for full job details
Oct 09, 2026
Full time
Do you know the stair and joinery industry in the North West and Yorkshire? Then this is your opportunity. The Wood and Good UK Ltd is a Baltic-based timber trading and manufacturing business already supplying UK manufacturers - mostly in the London area - and we are now expanding into the North West and Yorkshire. We supply the complete package around stairs and balustrades: Timber: oak and hardwood click apply for full job details
Product Manager Permanent Full Time Leek Wootton Salary - Grade H (£50.949.00 - £57,186.00) The main purpose of the role is to plan, lead and oversee all configuration activities for software or systems (including the Records Management System), ensuring that software and hardware quality meets Warwickshire Police goals by defining test strategy, creating test scripts and data, creating and executing the test plan with key resources, including defect management. Main Responsibilities Manage the Configuration and Release process efficiency of the Force RMS and any other designated Force applications Develop comprehensive test strategies that define standards, test tools, and data for the Warwickshire Police's Records Management System To create a detailed test and release plan that includes (but not limited to) unit, system, integration, regression test relating to functional, non-functional, security related pen tests and disaster recovering testing Coordinate and supervise testing activities (manual and automated) to ensure thoroughness Ensure software releases meets quality standards, functions correctly, and aligns with user requirements Ensure compliance with policing data governance, retention, and audit requirements, whilst ensuring documentation is up to date and available in the Force Knowledge library Identifies and escalates potential issues, risks and bottlenecks early in the processes to Programme/Project Manager/Head of Service Produces reports on Test progress, defect status and overall quality to Programme SLT Team Provide expert user advice to system admins, business teams, managers and users of the RMS and other Force designated applications Lead a high-performing team of 2 x Configuration Analysts, ensuring effective management of configuration processes, driving performance, quality, and continuous improvement across services and systems All members of the workforce are to comply with all Health and Safety regulations in accordance with the Warwickshire Police Health and Safety Policy To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required Special Conditions Requirement to participate in on call rota Regular travel throughout Warwickshire. Person Specification Knowledge Technical knowledge of Software Development Lifecycle (SDLC) Knowledge of key testing tools such as Postman, SoapUI, JMeter, LoadRunner, JIRA Project Management knowledge of planning, risks and creating dashboard/metrics Knowledge of creating test data Knowledge of ISO29119 series, ISO25010, ISO9001 and principles Knowledge of ITIL processes and procedures Hold ISTQB Certified Tester Foundation Level and/or ITIL Foundation v3 or higher Understanding of pen testing lifecycle, key methodologies Knowledge of, or willingness to learn Data protection legislation (UK GDPR, Data Protection Act 2018). OFFICIAL-SENSITIVE data handling requirements and MOPi Experience Over 5 years' experience in developing comprehensive Configuration processes and procedures Experience of creating a test strategy for complex systems, coordinating across development, operations and suppliers Over 5 years' experience in developing and executing detailed test plans with a high attention to detail Creating test data & scripts Liaising with senior stakeholders to achieve outcomes, including attending internal boards and external supplier groups Implemented test framework and processes to improve efficiency whilst testing Developed a robust reporting mechanism (e.g. dashboard, reports) detailing test status Managed end to end testing Lifecycle across multiple projects from planning, estimation to defect management Led cross a functional team, across multiple projects within complex programme's Knowledge of Testing Tools such as JMeter, LoadRunner Knowledge of ITSM & CRM tools, JIRA, Halo etc. Key Skills Hold a minimum of ISTQB Certified Tester Foundation Level and/or ITIL Foundation v3 or higher Strong analytical and problem-solving capability under pressure. Experience in developing testing methodologies, tools and framework Experience in developing a comprehensive test approach and roadmap High standards of testing documentation and audit readiness. Attention to detail, ensuring thoroughness in testing all aspects and quality Able to troubleshoot issues/defect through to resolution Clear communication with technical and operational stakeholders Ability to operate calmly in critical incident and on-call environments We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community. You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks. We support the "Happy to talk flexible working" campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include; Remote working.
Oct 09, 2026
Full time
Product Manager Permanent Full Time Leek Wootton Salary - Grade H (£50.949.00 - £57,186.00) The main purpose of the role is to plan, lead and oversee all configuration activities for software or systems (including the Records Management System), ensuring that software and hardware quality meets Warwickshire Police goals by defining test strategy, creating test scripts and data, creating and executing the test plan with key resources, including defect management. Main Responsibilities Manage the Configuration and Release process efficiency of the Force RMS and any other designated Force applications Develop comprehensive test strategies that define standards, test tools, and data for the Warwickshire Police's Records Management System To create a detailed test and release plan that includes (but not limited to) unit, system, integration, regression test relating to functional, non-functional, security related pen tests and disaster recovering testing Coordinate and supervise testing activities (manual and automated) to ensure thoroughness Ensure software releases meets quality standards, functions correctly, and aligns with user requirements Ensure compliance with policing data governance, retention, and audit requirements, whilst ensuring documentation is up to date and available in the Force Knowledge library Identifies and escalates potential issues, risks and bottlenecks early in the processes to Programme/Project Manager/Head of Service Produces reports on Test progress, defect status and overall quality to Programme SLT Team Provide expert user advice to system admins, business teams, managers and users of the RMS and other Force designated applications Lead a high-performing team of 2 x Configuration Analysts, ensuring effective management of configuration processes, driving performance, quality, and continuous improvement across services and systems All members of the workforce are to comply with all Health and Safety regulations in accordance with the Warwickshire Police Health and Safety Policy To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required Special Conditions Requirement to participate in on call rota Regular travel throughout Warwickshire. Person Specification Knowledge Technical knowledge of Software Development Lifecycle (SDLC) Knowledge of key testing tools such as Postman, SoapUI, JMeter, LoadRunner, JIRA Project Management knowledge of planning, risks and creating dashboard/metrics Knowledge of creating test data Knowledge of ISO29119 series, ISO25010, ISO9001 and principles Knowledge of ITIL processes and procedures Hold ISTQB Certified Tester Foundation Level and/or ITIL Foundation v3 or higher Understanding of pen testing lifecycle, key methodologies Knowledge of, or willingness to learn Data protection legislation (UK GDPR, Data Protection Act 2018). OFFICIAL-SENSITIVE data handling requirements and MOPi Experience Over 5 years' experience in developing comprehensive Configuration processes and procedures Experience of creating a test strategy for complex systems, coordinating across development, operations and suppliers Over 5 years' experience in developing and executing detailed test plans with a high attention to detail Creating test data & scripts Liaising with senior stakeholders to achieve outcomes, including attending internal boards and external supplier groups Implemented test framework and processes to improve efficiency whilst testing Developed a robust reporting mechanism (e.g. dashboard, reports) detailing test status Managed end to end testing Lifecycle across multiple projects from planning, estimation to defect management Led cross a functional team, across multiple projects within complex programme's Knowledge of Testing Tools such as JMeter, LoadRunner Knowledge of ITSM & CRM tools, JIRA, Halo etc. Key Skills Hold a minimum of ISTQB Certified Tester Foundation Level and/or ITIL Foundation v3 or higher Strong analytical and problem-solving capability under pressure. Experience in developing testing methodologies, tools and framework Experience in developing a comprehensive test approach and roadmap High standards of testing documentation and audit readiness. Attention to detail, ensuring thoroughness in testing all aspects and quality Able to troubleshoot issues/defect through to resolution Clear communication with technical and operational stakeholders Ability to operate calmly in critical incident and on-call environments We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community. You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks. We support the "Happy to talk flexible working" campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include; Remote working.
Business Development Manager (South/South East) Salary: c. £45,000 per annum plus Car Allowance Hours: 35 hours per week Contract: Permanent Location: Remote (Coverage: St Albans, Cambridge, Chelmsford, Colchester, Hemel Hempstead, Ipswitch, Luton, Milton Keynes, Northampton, Norwich, Romford, Stevenage, Slough and Southend-on-Sea) We're made for each other At the West Brom, we know solid futures don't click apply for full job details
Oct 09, 2026
Full time
Business Development Manager (South/South East) Salary: c. £45,000 per annum plus Car Allowance Hours: 35 hours per week Contract: Permanent Location: Remote (Coverage: St Albans, Cambridge, Chelmsford, Colchester, Hemel Hempstead, Ipswitch, Luton, Milton Keynes, Northampton, Norwich, Romford, Stevenage, Slough and Southend-on-Sea) We're made for each other At the West Brom, we know solid futures don't click apply for full job details
Your new company Our client is a market-leading business with a strong presence across the North of England and Scotland. Following recent investment and integration into a larger international group, the organisation is entering an exciting period of growth, strategic development and operational improvement. This is a newly created position that will play a key role in supporting both local leader click apply for full job details
Oct 09, 2026
Full time
Your new company Our client is a market-leading business with a strong presence across the North of England and Scotland. Following recent investment and integration into a larger international group, the organisation is entering an exciting period of growth, strategic development and operational improvement. This is a newly created position that will play a key role in supporting both local leader click apply for full job details
Home-based - Bristol / Bath / Chippenham region Regular meetings in Chippenham and Monmouth About Light Power Health Light Power Health is a small, innovative and growing UK company designing and producing science-backed lighting products with applications in health and wellbeing click apply for full job details
Oct 09, 2026
Full time
Home-based - Bristol / Bath / Chippenham region Regular meetings in Chippenham and Monmouth About Light Power Health Light Power Health is a small, innovative and growing UK company designing and producing science-backed lighting products with applications in health and wellbeing click apply for full job details
Mobile Development Lead Hybrid - 3 days per week onsite We're working with a growing business that is investing heavily in its technology function and looking for a Mobile Development Lead to take ownership of a talented mobile engineering team. This is a great opportunity for someone who enjoys being both a technical leader and people manager, with the chance to influence mobile architecture, en. . click apply for full job details
Oct 09, 2026
Full time
Mobile Development Lead Hybrid - 3 days per week onsite We're working with a growing business that is investing heavily in its technology function and looking for a Mobile Development Lead to take ownership of a talented mobile engineering team. This is a great opportunity for someone who enjoys being both a technical leader and people manager, with the chance to influence mobile architecture, en. . click apply for full job details
Location: Darwen, Lancashire, with hybrid working available Salary: Competitive and dependent on experience About Satworks Satworks is a growing connectivity installation company delivering satellite, LEO, broadband and networking solutions across the UK and internationally. Our operations involve customers, field engineers, scheduling, stock management, quality control, payments and commercial partners. We are looking for an experienced person to maintain and develop the digital systems supporting these activities. The Role This is a practical, hands-on position for someone who can manage our existing operational systems while identifying and implementing improvements. You will connect customer, booking, payment and operational systems using APIs and other integrations. The objective is to improve the flow of information, reduce manual administration and create a better experience for customers, engineers and office staff. We need someone who understands how technology supports business operations and can turn operational requirements into reliable, secure and user-friendly systems. Key Responsibilities Maintain and develop the company's internal operational systems. Develop and improve databases, forms, interfaces and automated workflows. Build, maintain and document API connections between internal and third-party systems. Integrate booking, payment, customer, scheduling, stock and reporting processes. Work with REST APIs, webhooks and structured data formats. Monitor integrations and investigate failed or incomplete data transfers. Review API documentation and assess the suitability of potential integrations. Manage API credentials securely and maintain appropriate access controls. Improve appointment booking, confirmation and customer communication processes. Develop efficient workflows for scheduling, engineer allocation and job management. Improve engineer work orders, mobile forms, risk assessments and quality-control submissions. Support stock control, equipment allocation and reconciliation. Maintain and improve payment-processing functions. Create operational dashboards and management reports. Identify repetitive manual tasks that can be safely automated. Investigate and resolve technical issues. Ensure systems and integrations meet data-protection and information-security requirements. Document systems, integrations and important processes. Assess new technology and recommend practical solutions. Work with management, office teams, engineers and external partners to understand their requirements. Support the longer-term development of a connected installation-management platform. About You You will be: Comfortable taking responsibility for important business systems. Able to understand an operational problem before recommending a technical solution. Confident maintaining existing systems and developing new functionality. Experienced in working with APIs and connecting separate business systems. Capable of explaining technical matters clearly to non-technical colleagues. Organised and able to manage competing priorities within part-time hours. Careful when handling customer and business data. Focused on producing reliable, practical and easy-to-use systems. Able to test changes properly and document completed work. Proactive in identifying duplication, weaknesses and opportunities for improvement. Comfortable working independently while collaborating with the wider business. Essential Experience Experience maintaining and improving digital business systems. Strong practical experience working with APIs, webhooks and third-party integrations. Experience developing databases, workflows and operational automations. Experience diagnosing integration errors and data-flow issues. A good understanding of authentication, user access, information security and data protection. Evidence of successfully delivering practical technology improvements. Ability to prioritise and deliver work effectively within a part-time role. Desirable Experience Experience supporting field-service, installation, logistics or workforce-management operations. Experience developing customer, engineer or contractor portals. Knowledge of booking, scheduling and stock-management processes. Experience integrating payment and customer-management services. Experience supporting a growing or international business. Full-stack development experience. Experience managing external developers and software suppliers. What Success Looks Like The successful candidate will help Satworks: Establish clear ownership and documentation of its principal systems and APIs. Improve the reliability and security of its digital operations. Reduce duplicate data entry and unnecessary administration. Connect booking, scheduling, engineer, stock, payment and reporting processes. Improve operational visibility through accurate reporting. Create a clear and costed technology-development roadmap. Assess whether existing systems should be developed further or gradually replaced with a purpose-built Satworks platform. Why Join Satworks? This is an opportunity to take ownership of technology within a growing company operating in a rapidly developing connectivity sector. You will be able to influence how our systems are designed, improve the daily experience of customers and engineers, and help build the technical foundations needed for Satworks' continued growth.
Oct 09, 2026
Full time
Location: Darwen, Lancashire, with hybrid working available Salary: Competitive and dependent on experience About Satworks Satworks is a growing connectivity installation company delivering satellite, LEO, broadband and networking solutions across the UK and internationally. Our operations involve customers, field engineers, scheduling, stock management, quality control, payments and commercial partners. We are looking for an experienced person to maintain and develop the digital systems supporting these activities. The Role This is a practical, hands-on position for someone who can manage our existing operational systems while identifying and implementing improvements. You will connect customer, booking, payment and operational systems using APIs and other integrations. The objective is to improve the flow of information, reduce manual administration and create a better experience for customers, engineers and office staff. We need someone who understands how technology supports business operations and can turn operational requirements into reliable, secure and user-friendly systems. Key Responsibilities Maintain and develop the company's internal operational systems. Develop and improve databases, forms, interfaces and automated workflows. Build, maintain and document API connections between internal and third-party systems. Integrate booking, payment, customer, scheduling, stock and reporting processes. Work with REST APIs, webhooks and structured data formats. Monitor integrations and investigate failed or incomplete data transfers. Review API documentation and assess the suitability of potential integrations. Manage API credentials securely and maintain appropriate access controls. Improve appointment booking, confirmation and customer communication processes. Develop efficient workflows for scheduling, engineer allocation and job management. Improve engineer work orders, mobile forms, risk assessments and quality-control submissions. Support stock control, equipment allocation and reconciliation. Maintain and improve payment-processing functions. Create operational dashboards and management reports. Identify repetitive manual tasks that can be safely automated. Investigate and resolve technical issues. Ensure systems and integrations meet data-protection and information-security requirements. Document systems, integrations and important processes. Assess new technology and recommend practical solutions. Work with management, office teams, engineers and external partners to understand their requirements. Support the longer-term development of a connected installation-management platform. About You You will be: Comfortable taking responsibility for important business systems. Able to understand an operational problem before recommending a technical solution. Confident maintaining existing systems and developing new functionality. Experienced in working with APIs and connecting separate business systems. Capable of explaining technical matters clearly to non-technical colleagues. Organised and able to manage competing priorities within part-time hours. Careful when handling customer and business data. Focused on producing reliable, practical and easy-to-use systems. Able to test changes properly and document completed work. Proactive in identifying duplication, weaknesses and opportunities for improvement. Comfortable working independently while collaborating with the wider business. Essential Experience Experience maintaining and improving digital business systems. Strong practical experience working with APIs, webhooks and third-party integrations. Experience developing databases, workflows and operational automations. Experience diagnosing integration errors and data-flow issues. A good understanding of authentication, user access, information security and data protection. Evidence of successfully delivering practical technology improvements. Ability to prioritise and deliver work effectively within a part-time role. Desirable Experience Experience supporting field-service, installation, logistics or workforce-management operations. Experience developing customer, engineer or contractor portals. Knowledge of booking, scheduling and stock-management processes. Experience integrating payment and customer-management services. Experience supporting a growing or international business. Full-stack development experience. Experience managing external developers and software suppliers. What Success Looks Like The successful candidate will help Satworks: Establish clear ownership and documentation of its principal systems and APIs. Improve the reliability and security of its digital operations. Reduce duplicate data entry and unnecessary administration. Connect booking, scheduling, engineer, stock, payment and reporting processes. Improve operational visibility through accurate reporting. Create a clear and costed technology-development roadmap. Assess whether existing systems should be developed further or gradually replaced with a purpose-built Satworks platform. Why Join Satworks? This is an opportunity to take ownership of technology within a growing company operating in a rapidly developing connectivity sector. You will be able to influence how our systems are designed, improve the daily experience of customers and engineers, and help build the technical foundations needed for Satworks' continued growth.
Application Closing Date: 6th November 2026 - Please note we reserve the right to close roles sooner, so Early Application is encouraged. Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together. Role description Our two-year Graduate GROW Programme supports your transition from student to professional, sitting along client work and real projects from day one. Each graduate's journey is unique, shaped by their chosen specialism and the variety of projects they contribute to. You will build your technical expertise by contributing to meaningful client engagements and project work, whilst business acumen and professional skills will be developed through centrally delivered graduate cohort training. Although there are no formal rotations, graduates are encouraged and supported by their managers to proactively seek opportunities, to broaden their experience and support their development. As a project manager joining GROW, you will be working within a diverse team, cultivating a deep understanding of our sectors, building long-term relationships with clients and colleagues, and finding ways to improve ways in which we work. You will be responsible for monitoring progress of project work, liaising with clients, implementing timely resolution to issues, identifying risks in the delivery, coordinating with contractors and given every opportunity to build your skillsets. Role accountabilities Project Management As a project manager, you will play a vital role in supporting the delivery of innovative and sustainable projects across sectors such as infrastructure, buildings, water, and the environment. Working alongside experienced professionals, you will help plan, coordinate, and manage project activities from inception to completion. You will be responsible for assisting with project planning, scheduling and budgeting, supporting the development of project plans and timelines and helping to monitor budgets and track progress. You will work with multidisciplinary teams, facilitating clear and effective communication with both team members and clients as well an embracing sustainability and digital innovation. This is an excellent opportunity to learn project management best practices, develop technical and leadership skills, and contribute to projects that make a positive impact on people and the planet. Accepted Degrees BSc or MSc Construction or Engineering related degree such as Construction Project Management, Civil Engineering or Project Management. We also will consider candidates from a non-accredited background who show particular interest in our industry. Candidates with courses such as Law, Management and Business related degrees are welcome to apply and be considered for our graduate programme. We will support all candidates who show aspirations to become chartered and professionally recognised through a number of International Organisations ie RICS, APM Qualifications & Experience You will be graduating in 2027 or have recently graduated in 2025 or 2026, with at least a 2:2 in a relevant master's or bachelor's degree You will demonstrate typical Arcadian skills including Resilience, Creativity, Analytical Thinking and being a Team Player You will have excellent communication skills and the ability to use your technical knowledge to influence and consult stakeholders. Willing to travel and stay away from homewhen required (where possible we embrace virtual working) Why Arcadis We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You will do meaningful work, and no matter what role, you will be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We believe that by working together diverse people with different experiences develop the most innovative ideas. Equality, diversity and inclusion is at the heart of how we improve quality of life and we work closely with our people across six ED&I Workstreams: Age, Disability, Faith, Gender, LGBT+ and Race. A diverse and skilled workforce is essential to our success. &I &I
Oct 09, 2026
Full time
Application Closing Date: 6th November 2026 - Please note we reserve the right to close roles sooner, so Early Application is encouraged. Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together. Role description Our two-year Graduate GROW Programme supports your transition from student to professional, sitting along client work and real projects from day one. Each graduate's journey is unique, shaped by their chosen specialism and the variety of projects they contribute to. You will build your technical expertise by contributing to meaningful client engagements and project work, whilst business acumen and professional skills will be developed through centrally delivered graduate cohort training. Although there are no formal rotations, graduates are encouraged and supported by their managers to proactively seek opportunities, to broaden their experience and support their development. As a project manager joining GROW, you will be working within a diverse team, cultivating a deep understanding of our sectors, building long-term relationships with clients and colleagues, and finding ways to improve ways in which we work. You will be responsible for monitoring progress of project work, liaising with clients, implementing timely resolution to issues, identifying risks in the delivery, coordinating with contractors and given every opportunity to build your skillsets. Role accountabilities Project Management As a project manager, you will play a vital role in supporting the delivery of innovative and sustainable projects across sectors such as infrastructure, buildings, water, and the environment. Working alongside experienced professionals, you will help plan, coordinate, and manage project activities from inception to completion. You will be responsible for assisting with project planning, scheduling and budgeting, supporting the development of project plans and timelines and helping to monitor budgets and track progress. You will work with multidisciplinary teams, facilitating clear and effective communication with both team members and clients as well an embracing sustainability and digital innovation. This is an excellent opportunity to learn project management best practices, develop technical and leadership skills, and contribute to projects that make a positive impact on people and the planet. Accepted Degrees BSc or MSc Construction or Engineering related degree such as Construction Project Management, Civil Engineering or Project Management. We also will consider candidates from a non-accredited background who show particular interest in our industry. Candidates with courses such as Law, Management and Business related degrees are welcome to apply and be considered for our graduate programme. We will support all candidates who show aspirations to become chartered and professionally recognised through a number of International Organisations ie RICS, APM Qualifications & Experience You will be graduating in 2027 or have recently graduated in 2025 or 2026, with at least a 2:2 in a relevant master's or bachelor's degree You will demonstrate typical Arcadian skills including Resilience, Creativity, Analytical Thinking and being a Team Player You will have excellent communication skills and the ability to use your technical knowledge to influence and consult stakeholders. Willing to travel and stay away from homewhen required (where possible we embrace virtual working) Why Arcadis We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You will do meaningful work, and no matter what role, you will be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We believe that by working together diverse people with different experiences develop the most innovative ideas. Equality, diversity and inclusion is at the heart of how we improve quality of life and we work closely with our people across six ED&I Workstreams: Age, Disability, Faith, Gender, LGBT+ and Race. A diverse and skilled workforce is essential to our success. &I &I
Department: Admissions Location: Greenford Campus, West London (On-site) Type of Contract: Permanent Working Pattern: Full-Time, 40hrs per week Salary Range: £27,500-£28,000pa Our Vision: Changing lives through education GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Admissions Department supports the business by evaluating and enrolling qualified students. It manages processes applications, advising prospective students, and ensures that enrolment targets are met in line with company strategy. The role: Looking for a role where your work genuinely matters? Join our admissions team and play a key role in shaping the student experience from the very first interaction. This is your opportunity to support aspiring students, uphold academic standards, and help turn ambition into achievement. Reporting to the Admissions Manager, the Admissions Assistant will facilitate the admissions process while ensuring a connected and seamless approach to the service for applicants across the admissions service. The Admissions Assistant will be expected to contribute to the overall effective service delivery of providing information and support to ensure a high-quality admissions service is provided to applicants and other stakeholders. Please note, we are unable to offer sponsorship for this position. What The Role Involves: To support and co-operate with the wider admission team to ensure the provision of an effective and efficient admissions service for GBS. Support GBS in meeting its targets for recruitment across all programmes. To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems. Ensure accurate input of applicant related data by the team and correction of applicant data to support statutory reporting requirements e.g. HESA Data Futures. Provide advice and guidance on course options to applicants and potential applicants verbally and in writing. Deal with internal and external queries concerning the progress and status of an application. Carry out initial checks on applications for a portfolio of courses, (including but not limited to minimum entry requirements, multiple application identification and immigration checks). Monitor the responses of applicants to decisions and update the information on the institutions student record system. Handle telephone and email enquiries from prospective students, independently and in a timely and professional manner. Support Admissions Officer's with the invigilation of all assessments and offering support to applicants when required. Provide overall clerical support to the whole admissions department. Essential Skills and Experience: Degree, or relevant professional qualification, or equivalent similar experience Experience of dealing with a wide range of demanding individuals and resolving problems quickly and calmly. Experience of being administratively self-sufficient and accustomed to exercising initiative. Experience of prioritising and ability to balance a diverse workload while working with precision. Confident user of the Microsoft Office package. Good organisational and time management skills; scheduling and prioritising multiple projects and tasks with varying deadlines. Excellent customer service ethos to enable effective delivery of services to internal and external stakeholders at all levels. Able to establish and maintain productive professional relationships with colleagues and stakeholder groups. Ability to work under pressure and a flexible and adaptable attitude, including occasional evening and weekend working and off-site. A methodical and organised approach to work with a high level of accuracy and an eye for detail. Committed to working as part of a team. Demonstrate a high level of integrity and honesty, and an ability to manage information confidentially and sensitively. Desirable Skills and Experience: Good understanding of the full student lifecycle, from enquiry to enrolment, and understanding of the importance of admissions processes in maintaining student records and contribution to overall student experience. Demonstrable experience of the workings of an Admissions or related team. Experience in a course advisory role. Taking a pro-active approach to forward planning whilst remaining flexible to changing needs. Experience with Zoho CRM system. Ability to manage change and respond positively to new challenges. Knowledge of two or more languages. What We Offer 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work,
Oct 09, 2026
Full time
Department: Admissions Location: Greenford Campus, West London (On-site) Type of Contract: Permanent Working Pattern: Full-Time, 40hrs per week Salary Range: £27,500-£28,000pa Our Vision: Changing lives through education GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Admissions Department supports the business by evaluating and enrolling qualified students. It manages processes applications, advising prospective students, and ensures that enrolment targets are met in line with company strategy. The role: Looking for a role where your work genuinely matters? Join our admissions team and play a key role in shaping the student experience from the very first interaction. This is your opportunity to support aspiring students, uphold academic standards, and help turn ambition into achievement. Reporting to the Admissions Manager, the Admissions Assistant will facilitate the admissions process while ensuring a connected and seamless approach to the service for applicants across the admissions service. The Admissions Assistant will be expected to contribute to the overall effective service delivery of providing information and support to ensure a high-quality admissions service is provided to applicants and other stakeholders. Please note, we are unable to offer sponsorship for this position. What The Role Involves: To support and co-operate with the wider admission team to ensure the provision of an effective and efficient admissions service for GBS. Support GBS in meeting its targets for recruitment across all programmes. To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems. Ensure accurate input of applicant related data by the team and correction of applicant data to support statutory reporting requirements e.g. HESA Data Futures. Provide advice and guidance on course options to applicants and potential applicants verbally and in writing. Deal with internal and external queries concerning the progress and status of an application. Carry out initial checks on applications for a portfolio of courses, (including but not limited to minimum entry requirements, multiple application identification and immigration checks). Monitor the responses of applicants to decisions and update the information on the institutions student record system. Handle telephone and email enquiries from prospective students, independently and in a timely and professional manner. Support Admissions Officer's with the invigilation of all assessments and offering support to applicants when required. Provide overall clerical support to the whole admissions department. Essential Skills and Experience: Degree, or relevant professional qualification, or equivalent similar experience Experience of dealing with a wide range of demanding individuals and resolving problems quickly and calmly. Experience of being administratively self-sufficient and accustomed to exercising initiative. Experience of prioritising and ability to balance a diverse workload while working with precision. Confident user of the Microsoft Office package. Good organisational and time management skills; scheduling and prioritising multiple projects and tasks with varying deadlines. Excellent customer service ethos to enable effective delivery of services to internal and external stakeholders at all levels. Able to establish and maintain productive professional relationships with colleagues and stakeholder groups. Ability to work under pressure and a flexible and adaptable attitude, including occasional evening and weekend working and off-site. A methodical and organised approach to work with a high level of accuracy and an eye for detail. Committed to working as part of a team. Demonstrate a high level of integrity and honesty, and an ability to manage information confidentially and sensitively. Desirable Skills and Experience: Good understanding of the full student lifecycle, from enquiry to enrolment, and understanding of the importance of admissions processes in maintaining student records and contribution to overall student experience. Demonstrable experience of the workings of an Admissions or related team. Experience in a course advisory role. Taking a pro-active approach to forward planning whilst remaining flexible to changing needs. Experience with Zoho CRM system. Ability to manage change and respond positively to new challenges. Knowledge of two or more languages. What We Offer 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work,
As a Control Tester, you will play a key role within the Information Security team at Thames Water, supporting the Control Testing & Assurance Manager in delivering cybersecurity control testing activities across multiple security domains. Working closely with cybersecurity leadership, service owners, and control owners, you will help ensure security controls are effectively designed, implemented, and operating as intended across the organisation. This role contributes to the Cybersecurity Control Testing & Assurance programme by assessing control effectiveness, gathering evidence, and supporting the organisation's wider security and compliance objectives. You will collaborate with stakeholders across the business to ensure testing activities are executed efficiently while maintaining high standards of documentation and reporting. To be considered for this position, candidates must be eligible to obtain security clearance to a minimum of Counter Terrorist Check (CTC) level. What you'll be doing as a Control Tester Assist in the execution of cybersecurity control testing activities in accordance with defined procedures, templates, and standards. Support the development and localisation of test scripts tailored to specific control environments. Gather and document evidence to assess the design and operational effectiveness of cybersecurity controls. Collaborate with control owners and service owners to clarify control objectives and facilitate smooth testing execution. Maintain accurate documentation for each control assessment, including test plans, results, and supporting evidence. Produce clear and consistent reports detailing testing outcomes and observations. Escalate issues, control deficiencies, or delays to the Control Testing & Assurance Manager. Contribute to the continuous improvement of the control testing framework, methodologies, and documentation. Work with key business stakeholders to support the organisation's cybersecurity and compliance objectives. Support the wider cybersecurity assurance programme through structured testing and evidence-based analysis. Base location - Hybrid - Clearwater Court, Reading. Working pattern - 36 hours Monday to Friday. What you should bring to the role Experience in IT audit, IT risk, or cybersecurity control testing within an enterprise environment. Understanding of cybersecurity control frameworks and assurance methodologies. Strong analytical and problem-solving skills with the ability to assess control effectiveness. Experience working collaboratively with technical teams and business stakeholders. Ability to manage tasks independently while contributing to team objectives.li> Strong written and verbal communication skills, including clear documentation and reporting. Good planning and organisational skills with attention to detail. Technical experience and skills Understanding of cybersecurity domains, including Threat Intelligence, Vulnerability Management, Security Testing, Security Architecture, Infrastructure Protection, Application Security, Identity and Access Management, Incident Investigation & Response, and Cryptography. Familiarity with information security control frameworks such as COBIT or COSO. Ability to gather, analyse, and document evidence related to the design and operational effectiveness of security controls. Experience in maintaining structured documentation, including test plans, assessment results, and reports. Desirable qualifications and experience Experience working in a regulated environment. Experience within the water utility industry or other large, complex critical national infrastructure organisations. Desirable technical skills and qualifications Professional certifications such as CISA, CISSP, CRISC, or ISO 27001 Lead Auditor. What's in it for you? Competitive salary between £40,000 and £55,000 per annum, depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Pension Scheme through AON. Performance-related pay plan directly linked to company performance measures and targets. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues.
Oct 09, 2026
Full time
As a Control Tester, you will play a key role within the Information Security team at Thames Water, supporting the Control Testing & Assurance Manager in delivering cybersecurity control testing activities across multiple security domains. Working closely with cybersecurity leadership, service owners, and control owners, you will help ensure security controls are effectively designed, implemented, and operating as intended across the organisation. This role contributes to the Cybersecurity Control Testing & Assurance programme by assessing control effectiveness, gathering evidence, and supporting the organisation's wider security and compliance objectives. You will collaborate with stakeholders across the business to ensure testing activities are executed efficiently while maintaining high standards of documentation and reporting. To be considered for this position, candidates must be eligible to obtain security clearance to a minimum of Counter Terrorist Check (CTC) level. What you'll be doing as a Control Tester Assist in the execution of cybersecurity control testing activities in accordance with defined procedures, templates, and standards. Support the development and localisation of test scripts tailored to specific control environments. Gather and document evidence to assess the design and operational effectiveness of cybersecurity controls. Collaborate with control owners and service owners to clarify control objectives and facilitate smooth testing execution. Maintain accurate documentation for each control assessment, including test plans, results, and supporting evidence. Produce clear and consistent reports detailing testing outcomes and observations. Escalate issues, control deficiencies, or delays to the Control Testing & Assurance Manager. Contribute to the continuous improvement of the control testing framework, methodologies, and documentation. Work with key business stakeholders to support the organisation's cybersecurity and compliance objectives. Support the wider cybersecurity assurance programme through structured testing and evidence-based analysis. Base location - Hybrid - Clearwater Court, Reading. Working pattern - 36 hours Monday to Friday. What you should bring to the role Experience in IT audit, IT risk, or cybersecurity control testing within an enterprise environment. Understanding of cybersecurity control frameworks and assurance methodologies. Strong analytical and problem-solving skills with the ability to assess control effectiveness. Experience working collaboratively with technical teams and business stakeholders. Ability to manage tasks independently while contributing to team objectives.li> Strong written and verbal communication skills, including clear documentation and reporting. Good planning and organisational skills with attention to detail. Technical experience and skills Understanding of cybersecurity domains, including Threat Intelligence, Vulnerability Management, Security Testing, Security Architecture, Infrastructure Protection, Application Security, Identity and Access Management, Incident Investigation & Response, and Cryptography. Familiarity with information security control frameworks such as COBIT or COSO. Ability to gather, analyse, and document evidence related to the design and operational effectiveness of security controls. Experience in maintaining structured documentation, including test plans, assessment results, and reports. Desirable qualifications and experience Experience working in a regulated environment. Experience within the water utility industry or other large, complex critical national infrastructure organisations. Desirable technical skills and qualifications Professional certifications such as CISA, CISSP, CRISC, or ISO 27001 Lead Auditor. What's in it for you? Competitive salary between £40,000 and £55,000 per annum, depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Pension Scheme through AON. Performance-related pay plan directly linked to company performance measures and targets. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues.
