Housing Officer

Housing Officer

Location: Leigh Park Housing Office, PO9 5HQ
Start Date: ASAP
Contract Duration: 6+ Months
Working Hours: Mon Fri, 09 00, 37 Hours per week
Pay Rate: £ 16.11 per hour
Job Ref: (phone number removed)

Responsibilities

• Manage and maintain housing allocations and tenancies within the designated area.
• Provide advice and support to tenants regarding housing options and services available.
• Conduct regular inspections of properties to ensure compliance with health and safety standards.
• Work collaboratively with other departments and external agencies to address housing-related issues.
• Handle tenant complaints and resolve disputes effectively and efficiently.
• Ensure all housing policies and procedures are adhered to and updated as necessary.

Person Specification

• Proven experience in a housing management role or similar environment.
• Strong understanding of housing legislation and tenant rights.
• Excellent communication and interpersonal skills.
• Ability to work independently and make informed decisions.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Proficient in using housing management software and other relevant IT systems.
• Commitment to providing high-quality customer service and support.

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