Support and Integration Officer Coventry, West Midlands Join a team committed to supporting people seeking safety and belonging as they build new lives in the UK. The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now looking for a Support and Integration Officer to join them on a full-time, permanent basis, working 37.5 hours per week. Our Client's Commitment to You As part of their team, you'll enjoy a supportive, inclusive working culture with great rewards and benefits, including: - Salary of £26,521 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is a rewarding opportunity for a compassionate support worker with experience working with asylum seekers or refugees to join our client's mission-driven organisation. You'll be on the front line of real change, working one-to-one with refugees to help them build independence, navigate complex systems, and feel a true sense of belonging in their new communities. In return, you'll join a diverse and values-led team that celebrates lived experience, nurtures your development, and empowers you to make a meaningful difference every single day. What You'll Be Doing As a Support and Integration Officer, you will play a vital role in helping refugees resettle and integrate into UK life, providing tailored support and guidance. Managing a caseload of tenants, you'll carry out pre-tenancy assessments and create personalised support plans to address their needs in areas such as housing, finance, education, employment, health and immigration. Through one-to-one support and regular reviews, you'll enable individuals to build confidence, develop independence, and connect with social and professional networks. Additionally, you will: - Support people with budgeting, registering for care, accessing training and volunteering - Make internal and external referrals to appropriate support services - Maintain accurate case records and use the CRM (Salesforce) for case management - Visit tenants at home and in the community to provide ongoing support and advocacy What Our Client is Looking For To be considered as a Support and Integration Officer, you will need: - Experience of working with asylum seekers or refugees in a voluntary or paid capacity - Experience of providing advice and guidance, advocacy and culturally sensitive support - Experience of creating support plans and completing needs assessments - Experience and knowledge of working with people with complex/multiple support needs Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 5th August 2025. Other organisations may call this role Refugee Support Officer, Integration Support Officer, Caseworker, Housing and Employment Support Worker, or Community Support Officer. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to make a lasting difference in people's lives as a Support and Integration Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Jul 18, 2025
Full time
Support and Integration Officer Coventry, West Midlands Join a team committed to supporting people seeking safety and belonging as they build new lives in the UK. The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now looking for a Support and Integration Officer to join them on a full-time, permanent basis, working 37.5 hours per week. Our Client's Commitment to You As part of their team, you'll enjoy a supportive, inclusive working culture with great rewards and benefits, including: - Salary of £26,521 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is a rewarding opportunity for a compassionate support worker with experience working with asylum seekers or refugees to join our client's mission-driven organisation. You'll be on the front line of real change, working one-to-one with refugees to help them build independence, navigate complex systems, and feel a true sense of belonging in their new communities. In return, you'll join a diverse and values-led team that celebrates lived experience, nurtures your development, and empowers you to make a meaningful difference every single day. What You'll Be Doing As a Support and Integration Officer, you will play a vital role in helping refugees resettle and integrate into UK life, providing tailored support and guidance. Managing a caseload of tenants, you'll carry out pre-tenancy assessments and create personalised support plans to address their needs in areas such as housing, finance, education, employment, health and immigration. Through one-to-one support and regular reviews, you'll enable individuals to build confidence, develop independence, and connect with social and professional networks. Additionally, you will: - Support people with budgeting, registering for care, accessing training and volunteering - Make internal and external referrals to appropriate support services - Maintain accurate case records and use the CRM (Salesforce) for case management - Visit tenants at home and in the community to provide ongoing support and advocacy What Our Client is Looking For To be considered as a Support and Integration Officer, you will need: - Experience of working with asylum seekers or refugees in a voluntary or paid capacity - Experience of providing advice and guidance, advocacy and culturally sensitive support - Experience of creating support plans and completing needs assessments - Experience and knowledge of working with people with complex/multiple support needs Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 5th August 2025. Other organisations may call this role Refugee Support Officer, Integration Support Officer, Caseworker, Housing and Employment Support Worker, or Community Support Officer. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to make a lasting difference in people's lives as a Support and Integration Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Get Staffed Online Recruitment Limited
Harrogate, Yorkshire
Neighbourhood Officer £33,053 per annum FTE Harrogate Office/community based 37-hour week (part-time applicants will be considered) Permanent About Our Client Our client is a small, friendly housing association dedicated to making a real difference in their communities. Their values of being Local, Approachable and Customer Focussed drive everything they do. They believe in creating neighbourhoods where people are proud to live, and they are looking for someone who shares that passion. About the Role Our client is seeking an ambitious and driven Neighbourhood Officer to join their close-knit team. This is an excellent opportunity for someone looking to build a rewarding career in housing management while making a genuine impact on people's lives. As Neighbourhood Officer, you will play a key role in driving forward the work they do. You will be the face of their organisation in the community, working directly with customers to improve their neighbourhoods and resolve their housing needs. From conducting home reviews and managing tenancies to developing neighbourhood plans and building partnerships with local stakeholders, you'll play a vital role in delivering outstanding customer service. This role offers fantastic development opportunities, including full support to achieve CIH Level 5 qualification, with the potential for significant career progression within their organisation. What You'll Be Doing: Deliver Outstanding Customer Service - Provide excellent service that demonstrates their values and makes a real difference to customers' lives, ensuring neighbourhoods and properties are well-maintained. Conduct Home Reviews - Listen and engage with customers, taking action on their needs and using feedback to continuously improve their services. Develop Neighbourhood Plans - Create and deliver plans in key areas with customer priorities at the core, working to improve communities where their customers live. Build Strategic Partnerships - Establish and maintain effective relationships with stakeholders including police, local authorities, and community groups. Manage Tenancies End-to-End - From pre-letting visits through to sustainable sign-ups, taking a proactive approach to tenancy sustainment and prompt enforcement when needed. Handle Complaints & Improvements - Deal proactively with complaints, achieving fair outcomes while identifying lessons learnt and implementing service improvements. Support Governance & Reporting - Work with the Operations Manager on Customer Liaison Committee management, Board reports, and policy development. Performance Management - Monitor KPIs, maintain accurate housing management system records, and drive continuous improvement across all services. What They re Looking For Essential: Passionate about customer service and community improvement. Excellent interpersonal skills with empathy and relationship-building abilities. Takes ownership and demonstrates a 'can do' approach. Professional with integrity, working within GDPR and confidentiality requirements. Competent in Microsoft Office (Outlook, Word, Excel). Full driving licence and access to a car for business use. Willingness to work flexible hours when necessary. Desirable: CIH Level 4 qualification or willingness to study (they ll support CIH Level 5 progression). Minimum 2 years' housing sector experience. Experience managing staff and dealing with people in various settings. Understanding of housing management, relevant legislation, development and building maintenance. Why Join Our Client? Career Development: Full support for CIH Level 5 qualification and significant progression opportunities for a rewarding career. Great Benefits: Matched pension contributions up to 10%, cycle to work scheme, and discounted shopping vouchers. Friendly Environment: Small, supportive team with free tea, coffee, and soft drinks. Meaningful Work: Make a real difference in people's lives and communities. Professional Growth: Opportunities for continuous development in a values-driven organisation. Ready to Make a Difference? Our client welcomes applications from candidates with experience in similar roles including Housing Officer, Housing Manager, Tenancy Support Officer, Community Officer, Estate Officer, or Housing Assistant positions. If you're driven, ambitious, and ready to take your career in housing to the next level while making a genuine impact on communities, they would love to hear from you. How to Apply Please submit a Cover Letter covering how you will fit the role and why you want to join our client along with your CV, and the team will be in touch. They are committed to equality of opportunity and welcomes applications from all suitably qualified candidates.
Jul 18, 2025
Full time
Neighbourhood Officer £33,053 per annum FTE Harrogate Office/community based 37-hour week (part-time applicants will be considered) Permanent About Our Client Our client is a small, friendly housing association dedicated to making a real difference in their communities. Their values of being Local, Approachable and Customer Focussed drive everything they do. They believe in creating neighbourhoods where people are proud to live, and they are looking for someone who shares that passion. About the Role Our client is seeking an ambitious and driven Neighbourhood Officer to join their close-knit team. This is an excellent opportunity for someone looking to build a rewarding career in housing management while making a genuine impact on people's lives. As Neighbourhood Officer, you will play a key role in driving forward the work they do. You will be the face of their organisation in the community, working directly with customers to improve their neighbourhoods and resolve their housing needs. From conducting home reviews and managing tenancies to developing neighbourhood plans and building partnerships with local stakeholders, you'll play a vital role in delivering outstanding customer service. This role offers fantastic development opportunities, including full support to achieve CIH Level 5 qualification, with the potential for significant career progression within their organisation. What You'll Be Doing: Deliver Outstanding Customer Service - Provide excellent service that demonstrates their values and makes a real difference to customers' lives, ensuring neighbourhoods and properties are well-maintained. Conduct Home Reviews - Listen and engage with customers, taking action on their needs and using feedback to continuously improve their services. Develop Neighbourhood Plans - Create and deliver plans in key areas with customer priorities at the core, working to improve communities where their customers live. Build Strategic Partnerships - Establish and maintain effective relationships with stakeholders including police, local authorities, and community groups. Manage Tenancies End-to-End - From pre-letting visits through to sustainable sign-ups, taking a proactive approach to tenancy sustainment and prompt enforcement when needed. Handle Complaints & Improvements - Deal proactively with complaints, achieving fair outcomes while identifying lessons learnt and implementing service improvements. Support Governance & Reporting - Work with the Operations Manager on Customer Liaison Committee management, Board reports, and policy development. Performance Management - Monitor KPIs, maintain accurate housing management system records, and drive continuous improvement across all services. What They re Looking For Essential: Passionate about customer service and community improvement. Excellent interpersonal skills with empathy and relationship-building abilities. Takes ownership and demonstrates a 'can do' approach. Professional with integrity, working within GDPR and confidentiality requirements. Competent in Microsoft Office (Outlook, Word, Excel). Full driving licence and access to a car for business use. Willingness to work flexible hours when necessary. Desirable: CIH Level 4 qualification or willingness to study (they ll support CIH Level 5 progression). Minimum 2 years' housing sector experience. Experience managing staff and dealing with people in various settings. Understanding of housing management, relevant legislation, development and building maintenance. Why Join Our Client? Career Development: Full support for CIH Level 5 qualification and significant progression opportunities for a rewarding career. Great Benefits: Matched pension contributions up to 10%, cycle to work scheme, and discounted shopping vouchers. Friendly Environment: Small, supportive team with free tea, coffee, and soft drinks. Meaningful Work: Make a real difference in people's lives and communities. Professional Growth: Opportunities for continuous development in a values-driven organisation. Ready to Make a Difference? Our client welcomes applications from candidates with experience in similar roles including Housing Officer, Housing Manager, Tenancy Support Officer, Community Officer, Estate Officer, or Housing Assistant positions. If you're driven, ambitious, and ready to take your career in housing to the next level while making a genuine impact on communities, they would love to hear from you. How to Apply Please submit a Cover Letter covering how you will fit the role and why you want to join our client along with your CV, and the team will be in touch. They are committed to equality of opportunity and welcomes applications from all suitably qualified candidates.
43,001 - 47,779 per annum, flexible hybrid working pattern (2 days per week in office), 35-hour week, 39 days annual leave (including statutory days), good pension scheme and other generous benefits This post is subject to DBS clearance. Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Technology Solutions Analyst to join their Technology team on a permanent basis. Job Purpose: The successful candidate will drive digital transformation and optimise technology systems. This role focuses on analysing existing IT infrastructure, identifying technology needs, and implementing solutions that enhance service delivery, tenant engagement, and operational efficiency. The Technology Analyst will work closely with cross-functional teams to ensure technology aligns with business goals and supports the evolving needs of tenants and staff within this organisation. Principal duties and responsibilities: Assess current IT systems and infrastructure used in social housing, including housing management systems, tenant portals, and mobile solutions. Conduct gap analysis to identify areas for improvement, optimisation, or replacement in line with organisational goals. Evaluate new technology solutions that can improve operational efficiency, data management, and tenant services. Work with key stakeholders, including Housing Officers, Property Managers, Finance, and ICT, to gather and document technology requirements. Translate business needs into functional specifications, ensuring that technical solutions are aligned with housing operations and tenant needs. Develop detailed documentation for system integrations, upgrades, or new technology implementations. Working with the team to ensure smooth integration of housing management systems, mobile workforce solutions, and other digital tools. Provide recommendations for optimising existing systems to improve data accuracy, reporting capabilities, and user experience. Evaluate and manage relationships with external technology vendors and service providers, ensuring that their solutions align with the organisation's needs. Act as a liaison between users and the IT team, ensuring that technical issues are resolved promptly. In order to apply, you must have the following skills and experience: Proven experience as a Technology Analyst, Systems Analyst, or similar role in IT, preferably within the public sector or social housing. Strong knowledge of IT systems and infrastructure, particularly housing management systems (e.g. MRI, Northgate, Civica, Aareon) and tenant management portal - desirable. Experience with system integration, requirements gathering, and documentation of technical solutions. Experience working with cloud-based technologies, mobile solutions for field workers, and CRM systems. Strong understanding of IT systems, infrastructure, and software relevant to social housing operations (e.g., housing management systems, tenant engagement platforms). Awareness of key cybersecurity principles and the ability to assess and mitigate risks within IT infrastructure. Identify emerging trends and innovations that have the potential to reshape services offered, continuously assessing how future technologies will drive business transformation and create new opportunities. The ability to understand and document current state, future state and complete a gap analysis. Meticulous in documenting processes, preparing reports, and analysing data. The ability to deliver training material to system users. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 18, 2025
Full time
43,001 - 47,779 per annum, flexible hybrid working pattern (2 days per week in office), 35-hour week, 39 days annual leave (including statutory days), good pension scheme and other generous benefits This post is subject to DBS clearance. Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Technology Solutions Analyst to join their Technology team on a permanent basis. Job Purpose: The successful candidate will drive digital transformation and optimise technology systems. This role focuses on analysing existing IT infrastructure, identifying technology needs, and implementing solutions that enhance service delivery, tenant engagement, and operational efficiency. The Technology Analyst will work closely with cross-functional teams to ensure technology aligns with business goals and supports the evolving needs of tenants and staff within this organisation. Principal duties and responsibilities: Assess current IT systems and infrastructure used in social housing, including housing management systems, tenant portals, and mobile solutions. Conduct gap analysis to identify areas for improvement, optimisation, or replacement in line with organisational goals. Evaluate new technology solutions that can improve operational efficiency, data management, and tenant services. Work with key stakeholders, including Housing Officers, Property Managers, Finance, and ICT, to gather and document technology requirements. Translate business needs into functional specifications, ensuring that technical solutions are aligned with housing operations and tenant needs. Develop detailed documentation for system integrations, upgrades, or new technology implementations. Working with the team to ensure smooth integration of housing management systems, mobile workforce solutions, and other digital tools. Provide recommendations for optimising existing systems to improve data accuracy, reporting capabilities, and user experience. Evaluate and manage relationships with external technology vendors and service providers, ensuring that their solutions align with the organisation's needs. Act as a liaison between users and the IT team, ensuring that technical issues are resolved promptly. In order to apply, you must have the following skills and experience: Proven experience as a Technology Analyst, Systems Analyst, or similar role in IT, preferably within the public sector or social housing. Strong knowledge of IT systems and infrastructure, particularly housing management systems (e.g. MRI, Northgate, Civica, Aareon) and tenant management portal - desirable. Experience with system integration, requirements gathering, and documentation of technical solutions. Experience working with cloud-based technologies, mobile solutions for field workers, and CRM systems. Strong understanding of IT systems, infrastructure, and software relevant to social housing operations (e.g., housing management systems, tenant engagement platforms). Awareness of key cybersecurity principles and the ability to assess and mitigate risks within IT infrastructure. Identify emerging trends and innovations that have the potential to reshape services offered, continuously assessing how future technologies will drive business transformation and create new opportunities. The ability to understand and document current state, future state and complete a gap analysis. Meticulous in documenting processes, preparing reports, and analysing data. The ability to deliver training material to system users. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Neighbourhood Officer £33,053 per annum FTE Harrogate Office/community based 37-hour week (part-time applicants will be considered) Permanent About Harrogate Housing Association We're a small, friendly housing association dedicated to making a real difference in our communities. Our values of being Local, Approachable and Customer Focussed drive everything we do. We believe in creating neighbourhoods where people are proud to live, and we're looking for someone who shares that passion. About the Role We're seeking an ambitious and driven Neighbourhood Officer to join our close-knit team. This is an excellent opportunity for someone looking to build a rewarding career in housing management while making a genuine impact on people's lives. As Neighbourhood Officer, you will play a key role in driving forward the work we do. You will be the face of our organisation in the community, working directly with customers to improve their neighbourhoods and resolve their housing needs. From conducting home reviews and managing tenancies to developing neighbourhood plans and building partnerships with local stakeholders, you'll play a vital role in delivering outstanding customer service. This role offers fantastic development opportunities, including full support to achieve CIH Level 5 qualification, with the potential for significant career progression within our organisation. What You'll Be Doing: Deliver Outstanding Customer Service - Provide excellent service that demonstrates our values and makes a real difference to customers' lives, ensuring neighbourhoods and properties are well-maintained. Conduct Home Reviews - Listen and engage with customers, taking action on their needs and using feedback to continuously improve our services. Develop Neighbourhood Plans - Create and deliver plans in key areas with customer priorities at the core, working to improve communities where our customers live. Build Strategic Partnerships - Establish and maintain effective relationships with stakeholders including police, local authorities, and community groups. Manage Tenancies End-to-End - From pre-letting visits through to sustainable sign-ups, taking a proactive approach to tenancy sustainment and prompt enforcement when needed. Handle Complaints & Improvements - Deal proactively with complaints, achieving fair outcomes while identifying lessons learnt and implementing service improvements. Support Governance & Reporting - Work with the Operations Manager on Customer Liaison Committee management, Board reports, and policy development. Performance Management - Monitor KPIs, maintain accurate housing management system records, and drive continuous improvement across all services. What We're Looking For Essential: Passionate about customer service and community improvement. Excellent interpersonal skills with empathy and relationship-building abilities. Takes ownership and demonstrates a 'can do' approach. Professional with integrity, working within GDPR and confidentiality requirements. Competent in Microsoft Office (Outlook, Word, Excel). Full driving licence and access to a car for business use. Willingness to work flexible hours when necessary. Desirable: CIH Level 4 qualification or willingness to study (we'll support CIH Level 5 progression). Minimum 2 years' housing sector experience. Experience managing staff and dealing with people in various settings. Understanding of housing management, relevant legislation, development and building maintenance. Why Join Us Career Development: Full support for CIH Level 5 qualification and significant progression opportunities for a rewarding career. Great Benefits: Matched pension contributions up to 10%, cycle to work scheme, and discounted shopping vouchers. Friendly Environment: Small, supportive team with free tea, coffee, and soft drinks. Meaningful Work: Make a real difference in people's lives and communities. Professional Growth: Opportunities for continuous development in a values-driven organisation. Ready to Make a Difference We welcome applications from candidates with experience in similar roles including Housing Officer, Housing Manager, Tenancy Support Officer, Community Officer, Estate Officer, or Housing Assistant positions. If you're driven, ambitious, and ready to take your career in housing to the next level while making a genuine impact on communities, we'd love to hear from you. How to Apply Please submit a Cover Letter covering how you will fit the role and why you want to join us along with your CV, and the team will be in touch. Harrogate Housing Association is committed to equality of opportunity and welcomes applications from all suitably qualified candidates.
Jul 18, 2025
Full time
Neighbourhood Officer £33,053 per annum FTE Harrogate Office/community based 37-hour week (part-time applicants will be considered) Permanent About Harrogate Housing Association We're a small, friendly housing association dedicated to making a real difference in our communities. Our values of being Local, Approachable and Customer Focussed drive everything we do. We believe in creating neighbourhoods where people are proud to live, and we're looking for someone who shares that passion. About the Role We're seeking an ambitious and driven Neighbourhood Officer to join our close-knit team. This is an excellent opportunity for someone looking to build a rewarding career in housing management while making a genuine impact on people's lives. As Neighbourhood Officer, you will play a key role in driving forward the work we do. You will be the face of our organisation in the community, working directly with customers to improve their neighbourhoods and resolve their housing needs. From conducting home reviews and managing tenancies to developing neighbourhood plans and building partnerships with local stakeholders, you'll play a vital role in delivering outstanding customer service. This role offers fantastic development opportunities, including full support to achieve CIH Level 5 qualification, with the potential for significant career progression within our organisation. What You'll Be Doing: Deliver Outstanding Customer Service - Provide excellent service that demonstrates our values and makes a real difference to customers' lives, ensuring neighbourhoods and properties are well-maintained. Conduct Home Reviews - Listen and engage with customers, taking action on their needs and using feedback to continuously improve our services. Develop Neighbourhood Plans - Create and deliver plans in key areas with customer priorities at the core, working to improve communities where our customers live. Build Strategic Partnerships - Establish and maintain effective relationships with stakeholders including police, local authorities, and community groups. Manage Tenancies End-to-End - From pre-letting visits through to sustainable sign-ups, taking a proactive approach to tenancy sustainment and prompt enforcement when needed. Handle Complaints & Improvements - Deal proactively with complaints, achieving fair outcomes while identifying lessons learnt and implementing service improvements. Support Governance & Reporting - Work with the Operations Manager on Customer Liaison Committee management, Board reports, and policy development. Performance Management - Monitor KPIs, maintain accurate housing management system records, and drive continuous improvement across all services. What We're Looking For Essential: Passionate about customer service and community improvement. Excellent interpersonal skills with empathy and relationship-building abilities. Takes ownership and demonstrates a 'can do' approach. Professional with integrity, working within GDPR and confidentiality requirements. Competent in Microsoft Office (Outlook, Word, Excel). Full driving licence and access to a car for business use. Willingness to work flexible hours when necessary. Desirable: CIH Level 4 qualification or willingness to study (we'll support CIH Level 5 progression). Minimum 2 years' housing sector experience. Experience managing staff and dealing with people in various settings. Understanding of housing management, relevant legislation, development and building maintenance. Why Join Us Career Development: Full support for CIH Level 5 qualification and significant progression opportunities for a rewarding career. Great Benefits: Matched pension contributions up to 10%, cycle to work scheme, and discounted shopping vouchers. Friendly Environment: Small, supportive team with free tea, coffee, and soft drinks. Meaningful Work: Make a real difference in people's lives and communities. Professional Growth: Opportunities for continuous development in a values-driven organisation. Ready to Make a Difference We welcome applications from candidates with experience in similar roles including Housing Officer, Housing Manager, Tenancy Support Officer, Community Officer, Estate Officer, or Housing Assistant positions. If you're driven, ambitious, and ready to take your career in housing to the next level while making a genuine impact on communities, we'd love to hear from you. How to Apply Please submit a Cover Letter covering how you will fit the role and why you want to join us along with your CV, and the team will be in touch. Harrogate Housing Association is committed to equality of opportunity and welcomes applications from all suitably qualified candidates.
MMP Consultancy is currently seeking a Procurement Consultant for a long-term interim contract paying 500 per day (Inside IR35) - based Hybrid from South London. Details Title: Procurement Consultant Rate: 500 per day (Inside IR35) Contract: Long Term Contract Hours: Full Time Location: South London We are seeking a highly skilled and experienced Procurement Officer to join our team. As a key member of our Commercial Team, you will be responsible for supporting the Housing Service in specifying, procuring contractors and contract management. You will also provide training, guidance, and expert advice to the housing directorate, ensuring that all procurements are progressed and monitored. If you have a passion for procurement and a keen eye for detail, we want to hear from you. Required Skills Excellent written and oral communication skills Ability to exercise effective leadership and influence stakeholders Strong analytical and problem-solving skills Proven experience of operating procurement practices and procedures Knowledge of contract management practice and procedures Ability to plan and prioritize workload and deploy resources to achieve key objectives Strong interpersonal and leadership skills Ability to build and maintain effective working relationships with senior officers/colleagues Excellent levels of literacy and numeracy Nice to Have Skills Experience of working at a senior level in a large corporate complex environment Experience of managing change and developing creative solutions to problems Experience of managing staff and leading teams Experience of thinking analytically and presenting findings and solutions clearly Experience of successful project management Preferred Education and Experience An appropriate qualification or significant experience in procurement or a related field A degree in a relevant subject (e.g. business, law, or public administration) Other Requirements Ability to work flexibly and as part of a team Willingness to attend meetings in the evening if necessary Basic DBS disclosure (not required for this role) The chance to make a real difference in the lives of our residents and stakeholders Apply for more details.
Jul 17, 2025
Seasonal
MMP Consultancy is currently seeking a Procurement Consultant for a long-term interim contract paying 500 per day (Inside IR35) - based Hybrid from South London. Details Title: Procurement Consultant Rate: 500 per day (Inside IR35) Contract: Long Term Contract Hours: Full Time Location: South London We are seeking a highly skilled and experienced Procurement Officer to join our team. As a key member of our Commercial Team, you will be responsible for supporting the Housing Service in specifying, procuring contractors and contract management. You will also provide training, guidance, and expert advice to the housing directorate, ensuring that all procurements are progressed and monitored. If you have a passion for procurement and a keen eye for detail, we want to hear from you. Required Skills Excellent written and oral communication skills Ability to exercise effective leadership and influence stakeholders Strong analytical and problem-solving skills Proven experience of operating procurement practices and procedures Knowledge of contract management practice and procedures Ability to plan and prioritize workload and deploy resources to achieve key objectives Strong interpersonal and leadership skills Ability to build and maintain effective working relationships with senior officers/colleagues Excellent levels of literacy and numeracy Nice to Have Skills Experience of working at a senior level in a large corporate complex environment Experience of managing change and developing creative solutions to problems Experience of managing staff and leading teams Experience of thinking analytically and presenting findings and solutions clearly Experience of successful project management Preferred Education and Experience An appropriate qualification or significant experience in procurement or a related field A degree in a relevant subject (e.g. business, law, or public administration) Other Requirements Ability to work flexibly and as part of a team Willingness to attend meetings in the evening if necessary Basic DBS disclosure (not required for this role) The chance to make a real difference in the lives of our residents and stakeholders Apply for more details.
43,001 - 47,779 per annum, flexible hybrid working pattern (2 days per week in office), 35-hour week, 39 days annual leave (including statutory days), good pension scheme and other generous benefits This post is subject to DBS clearance.Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Technology Process Improvement Analyst to join their Technology team on a permanent basis. Job Purpose: The Process Improvement Analyst will drive operational excellence internally. In this role, you will analyse and optimise business processes to ensure efficient, cost-effective, and tenant-focused service delivery. You will work closely with teams across the organisation to streamline workflows, integrate digital solutions, and support the continuous improvement of all housing operations. Principal duties and responsibilities: Conduct in-depth analysis of existing business processes including tenant services, repairs, asset management, and customer support. Create process maps (As-Is and To-Be) to identify inefficiencies, bottlenecks, and areas for improvement. Gather and document business requirements from stakeholders and operational teams. Recommend and design process enhancements that streamline operations, reduce costs, and improve service quality. Support the implementation of Lean or Six Sigma methodologies to eliminate waste and drive continuous improvement. Ensure changes align with regulatory standards (such as the Housing Act, Rent Standard, Decent Homes Standard, etc.). Collaborate with internal teams (Housing Officers, Property Managers, ICT, Finance, etc.) to ensure a thorough understanding of their challenges and operational goals. Analyse performance metrics (e.g., tenant satisfaction, repair times, rent arrears) to measure the effectiveness of current processes and proposed changes. Develop KPIs and dashboards to monitor the impact of business process changes. Assist in the planning and execution of process improvement projects, ensuring they are delivered on time and within budget. Work closely with ICT to integrate digital tools and technology solutions that improve operational efficiency (e.g., housing management systems, mobile workforce solutions). In order to apply, you must have the following skills and experience: Professional certifications such as Lean Six Sigma Green/Black Belt and Agile or equivalent experience. Proven experience in business process analysis, ideally within social housing, local government, or a similar public service environment. Strong experience with process mapping tools (e.g., Visio, Lucidchart) and business analysis techniques. Knowledge of UK social housing regulations, policies, and standards - desirable. Ability to analyse complex business processes and data, with a strong focus on identifying inefficiencies and recommending improvements. Skilled in diagnosing issues, proposing effective solutions, and working collaboratively to resolve them. Ability to build relationships with a wide range of stakeholders, both internal and external, at various levels of the organisation. Committed to improving the customer experience for tenants and housing service users. Meticulous in documenting processes, preparing reports, and analysing data. Able to communicate technical information to non- technical users. The ability to deliver training material to system users. If you have the relevant experience and would liek to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 17, 2025
Full time
43,001 - 47,779 per annum, flexible hybrid working pattern (2 days per week in office), 35-hour week, 39 days annual leave (including statutory days), good pension scheme and other generous benefits This post is subject to DBS clearance.Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Technology Process Improvement Analyst to join their Technology team on a permanent basis. Job Purpose: The Process Improvement Analyst will drive operational excellence internally. In this role, you will analyse and optimise business processes to ensure efficient, cost-effective, and tenant-focused service delivery. You will work closely with teams across the organisation to streamline workflows, integrate digital solutions, and support the continuous improvement of all housing operations. Principal duties and responsibilities: Conduct in-depth analysis of existing business processes including tenant services, repairs, asset management, and customer support. Create process maps (As-Is and To-Be) to identify inefficiencies, bottlenecks, and areas for improvement. Gather and document business requirements from stakeholders and operational teams. Recommend and design process enhancements that streamline operations, reduce costs, and improve service quality. Support the implementation of Lean or Six Sigma methodologies to eliminate waste and drive continuous improvement. Ensure changes align with regulatory standards (such as the Housing Act, Rent Standard, Decent Homes Standard, etc.). Collaborate with internal teams (Housing Officers, Property Managers, ICT, Finance, etc.) to ensure a thorough understanding of their challenges and operational goals. Analyse performance metrics (e.g., tenant satisfaction, repair times, rent arrears) to measure the effectiveness of current processes and proposed changes. Develop KPIs and dashboards to monitor the impact of business process changes. Assist in the planning and execution of process improvement projects, ensuring they are delivered on time and within budget. Work closely with ICT to integrate digital tools and technology solutions that improve operational efficiency (e.g., housing management systems, mobile workforce solutions). In order to apply, you must have the following skills and experience: Professional certifications such as Lean Six Sigma Green/Black Belt and Agile or equivalent experience. Proven experience in business process analysis, ideally within social housing, local government, or a similar public service environment. Strong experience with process mapping tools (e.g., Visio, Lucidchart) and business analysis techniques. Knowledge of UK social housing regulations, policies, and standards - desirable. Ability to analyse complex business processes and data, with a strong focus on identifying inefficiencies and recommending improvements. Skilled in diagnosing issues, proposing effective solutions, and working collaboratively to resolve them. Ability to build relationships with a wide range of stakeholders, both internal and external, at various levels of the organisation. Committed to improving the customer experience for tenants and housing service users. Meticulous in documenting processes, preparing reports, and analysing data. Able to communicate technical information to non- technical users. The ability to deliver training material to system users. If you have the relevant experience and would liek to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Adecco is seeking to appoint TWO dedicated and knowledgeable Allocations Officer to join our Clients Housing Demand team. This is a key role within the Regeneration & Housing Directorate, responsible for the effective implementation of the Council's Housing Allocation Scheme and the allocation of both permanent and temporary accommodation. Temporary Accommodation - Allocations Officer Public Sector - Local Authority Temporary Role - 3 months with likely extension Full Time - Monday to Friday, 35 hours per week 22.33 per hour PAYE / 29.58 per hour Umbrella The first two weeks in post, you will be expected in office for training. The role will be then hybrid working, with 2 days per week in office in Ealing, 3 days working from home. In order to be considered, you must have: - A minimum of 1 year allocations experience - A minimum of 1 year housing experience - Strong customer service experience - Housing system experience - Microsoft Packages experience Role Purpose The successful candidate will be responsible for advertising and letting Council and Registered Provider (RP) properties, providing high-quality housing advice to residents, and ensuring the Council meets its housing obligations and targets. The role also involves close collaboration with internal departments and external housing partners to ensure the efficient and equitable allocation of housing resources. Key Responsibilities Administer the letting of social housing in accordance with the Council's Housing Allocation Scheme. Provide comprehensive advice to applicants regarding housing options and rehousing prospects. Liaise with Registered Providers to monitor nomination agreements and ensure compliance. Support the delivery of estate regeneration programmes and decanting processes. Allocate temporary accommodation, including hostels, PSL units, and private rented sector offers. Contribute to service improvement initiatives and policy reviews. Maintain accurate records and produce statistical reports to support departmental performance. Represent the Council in meetings and respond to enquiries from residents, elected members, and other stakeholders. Person Specification Essential Knowledge, Skills & Abilities: Sound understanding of housing legislation, including the Housing Act 1996 (Part VI), homelessness duties, and relevant case law. Familiarity with Choice Based Lettings and the provision of temporary accommodation. Strong interpersonal and communication skills, with the ability to assess housing needs and provide tailored advice. Proficiency in using IT systems to maintain accurate records. Ability to work independently and collaboratively within a team environment. Experience in managing projects and contributing to service development. Essential Experience: Previous experience in a housing allocations setting within a local authority, registered provider, or private sector organisation. Essential Qualifications: A minimum of five GCSEs (or equivalent), including English and Mathematics. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jul 17, 2025
Contractor
Adecco is seeking to appoint TWO dedicated and knowledgeable Allocations Officer to join our Clients Housing Demand team. This is a key role within the Regeneration & Housing Directorate, responsible for the effective implementation of the Council's Housing Allocation Scheme and the allocation of both permanent and temporary accommodation. Temporary Accommodation - Allocations Officer Public Sector - Local Authority Temporary Role - 3 months with likely extension Full Time - Monday to Friday, 35 hours per week 22.33 per hour PAYE / 29.58 per hour Umbrella The first two weeks in post, you will be expected in office for training. The role will be then hybrid working, with 2 days per week in office in Ealing, 3 days working from home. In order to be considered, you must have: - A minimum of 1 year allocations experience - A minimum of 1 year housing experience - Strong customer service experience - Housing system experience - Microsoft Packages experience Role Purpose The successful candidate will be responsible for advertising and letting Council and Registered Provider (RP) properties, providing high-quality housing advice to residents, and ensuring the Council meets its housing obligations and targets. The role also involves close collaboration with internal departments and external housing partners to ensure the efficient and equitable allocation of housing resources. Key Responsibilities Administer the letting of social housing in accordance with the Council's Housing Allocation Scheme. Provide comprehensive advice to applicants regarding housing options and rehousing prospects. Liaise with Registered Providers to monitor nomination agreements and ensure compliance. Support the delivery of estate regeneration programmes and decanting processes. Allocate temporary accommodation, including hostels, PSL units, and private rented sector offers. Contribute to service improvement initiatives and policy reviews. Maintain accurate records and produce statistical reports to support departmental performance. Represent the Council in meetings and respond to enquiries from residents, elected members, and other stakeholders. Person Specification Essential Knowledge, Skills & Abilities: Sound understanding of housing legislation, including the Housing Act 1996 (Part VI), homelessness duties, and relevant case law. Familiarity with Choice Based Lettings and the provision of temporary accommodation. Strong interpersonal and communication skills, with the ability to assess housing needs and provide tailored advice. Proficiency in using IT systems to maintain accurate records. Ability to work independently and collaboratively within a team environment. Experience in managing projects and contributing to service development. Essential Experience: Previous experience in a housing allocations setting within a local authority, registered provider, or private sector organisation. Essential Qualifications: A minimum of five GCSEs (or equivalent), including English and Mathematics. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
This is an excellent opportunity for an experienced Electrical Maintenance Technician to oversee and maintain electrical systems within a not-for-profit environment. The role is based in Coventry and focuses on ensuring the safe and efficient operation of facilities. Client Details The employer, based in the Coventry area, operates within the not-for-profit sector and is recognised for its contribution to education and innovation. This large organisation is committed to providing a supportive and professional working environment while focusing on operational excellence in facilities management. Description The role of Electrical Maintenance Technician will involve: Managing and maintaining the organisation's electrical systems to ensure compliance with safety regulations. Planning and overseeing routine inspections, servicing, and repairs of electrical equipment. Coordinating with external contractors and suppliers for specialised electrical services. Carrying out Safe Systems of Works such as Risk Assessments, COSHH and H&S inspections. Developing and implementing energy-saving strategies across facilities. Providing technical advice and support to internal teams regarding electrical issues. Maintaining accurate records of electrical installations, inspections, and maintenance activities. Ensuring all work adheres to industry standards and organisational policies. Contributing to projects aimed at improving facilities. Profile A successful Electrical Maintenance Technician should have: Relevant qualifications in electrical engineering or a related field (18th Edition, NVQ, City & Guilds) Proven experience in maintaining and managing electrical systems. Strong knowledge of health and safety requirements within facilities management. Excellent problem-solving and analytical skills. Confidence in liaising with contractors and internal teams. Ability to manage multiple tasks effectively in a large organisation. A background in the electrical maintenance in buildings, property and housing. Job Offer The Electrical Maintenance Technician role benefits from: Competitive salary of approximately 36,000 to 45,000, depending on experience. Access to a generous pension scheme. 30 days annual leave plus bank holidays and annual Christmas shutdown. Permanent position within a stable, not-for-profit organisation. Opportunities to work on impactful projects in Coventry. Supportive and professional working environment. If you are ready to take the next step in your career as an Electrical Services Officer, apply today and be part of a meaningful organisation.
Jul 17, 2025
Full time
This is an excellent opportunity for an experienced Electrical Maintenance Technician to oversee and maintain electrical systems within a not-for-profit environment. The role is based in Coventry and focuses on ensuring the safe and efficient operation of facilities. Client Details The employer, based in the Coventry area, operates within the not-for-profit sector and is recognised for its contribution to education and innovation. This large organisation is committed to providing a supportive and professional working environment while focusing on operational excellence in facilities management. Description The role of Electrical Maintenance Technician will involve: Managing and maintaining the organisation's electrical systems to ensure compliance with safety regulations. Planning and overseeing routine inspections, servicing, and repairs of electrical equipment. Coordinating with external contractors and suppliers for specialised electrical services. Carrying out Safe Systems of Works such as Risk Assessments, COSHH and H&S inspections. Developing and implementing energy-saving strategies across facilities. Providing technical advice and support to internal teams regarding electrical issues. Maintaining accurate records of electrical installations, inspections, and maintenance activities. Ensuring all work adheres to industry standards and organisational policies. Contributing to projects aimed at improving facilities. Profile A successful Electrical Maintenance Technician should have: Relevant qualifications in electrical engineering or a related field (18th Edition, NVQ, City & Guilds) Proven experience in maintaining and managing electrical systems. Strong knowledge of health and safety requirements within facilities management. Excellent problem-solving and analytical skills. Confidence in liaising with contractors and internal teams. Ability to manage multiple tasks effectively in a large organisation. A background in the electrical maintenance in buildings, property and housing. Job Offer The Electrical Maintenance Technician role benefits from: Competitive salary of approximately 36,000 to 45,000, depending on experience. Access to a generous pension scheme. 30 days annual leave plus bank holidays and annual Christmas shutdown. Permanent position within a stable, not-for-profit organisation. Opportunities to work on impactful projects in Coventry. Supportive and professional working environment. If you are ready to take the next step in your career as an Electrical Services Officer, apply today and be part of a meaningful organisation.
To drive a professional programme and project management culture that delivers value for money and has customer focus to our planned maintenance and major works. To individually and as a team leader deliver projects that contribute to our great homes and neighbourhood standard. Taking responsibility for all professional services and works contracts required to deliver each project through RIBA stages 2 to 7. Client Details Walsall Housing Group (WHG) are one of the Midlands' leading and most successful providers of high quality homes. Owning and managing around 22,000 properties, we provide affordable, good quality homes and community-based services, creating sustainable and resilient communities. We are a proud champion of our places, working with our partners to secure future prosperity through regeneration, place shaping, community investment and improving wellbeing. Achieved G1 (Governance) and V1 (Financial viability) ratings, as well as C1 in the new Consumer Standard, by the Regulator of Social Housing (RSH) - the highest available rating in each category. Recognised as one of the UK's Best Places to Work for the second year. Named one of UK's biggest housing builders in Inside Housing's annual Top 50 Biggest Builders 2025 list. We believe that a good quality, affordable home is the cornerstone of a successful life. Our focus on providing more quality homes and extending the impact of our services reflects our dedication to our customers, communities and the planet. We aim to create an outstanding workplace that attracts and retains top talent, fostering excellent performance with our diverse and skilled workforce. Our 2030 plan sets out an ambitious programme of change, working in partnership with our customers and colleagues, through six transformational projects that will shape our future. Description Management responsibility for Quantity Surveyors, Building Surveyors, Project Delivery Officers and Customer Liaison Agents. Provide professional services to ensure the successful delivery of projects including design, estimating, valuation, variation, cost control, quality control, statutory approval, timescales, project management, planning/control of the works. Oversee the procurement, appointment, briefing and management of contractors, consultants and supply chain partnerships. This may include in-house or external parties as appropriate within resourcing plans. Co-ordinate all CDM requirements, ensuring compliance. Take the lead on relationship management with partnering contractors and consultants, developing a proactive and positive ethos. Take the lead on project risk and opportunity management and all aspects of certification and compliance. Complete the project information plan for all projects to include performance KPI's during and post completion. Promote the Health and Safety, Environmental, Quality, Standards and Compliance agendas within the Programme Management Team. Act at all times in the interests of whg and its customers. Full job description available upon request. Profile Recent experience of successfully delivering Decarbonisation works inc. EWI and other associated measures, detailed knowledge of asbestos removal, refurbishment and housing projects within the Social Housing sector including H&S, Building Safety Act, Procurement Act and Decent Homes. Relevant construction qualification in a related area such as Construction Project Management, Quantity Surveying, Building Surveying, Engineering or Architecture, or qualified by recent and relevant significant experience in the construction industry. Experience of Contract Management - contractual matters JCT 2016 D&D oversee and manage the contract including the ability to challenge when appropriate. A commercial astute outlook regarding value for money and financial control and procurement. Commutable distance of Walsall. Job Offer Annual salary of up to 59,731 Car allowance of 1,000 Local government pension scheme Flexible working 30 days annual leave + bank holidays Option to purchase additional 5 days leave Investment in learning and CPD Cycle to work scheme Boost benefits portal access
Jul 17, 2025
Full time
To drive a professional programme and project management culture that delivers value for money and has customer focus to our planned maintenance and major works. To individually and as a team leader deliver projects that contribute to our great homes and neighbourhood standard. Taking responsibility for all professional services and works contracts required to deliver each project through RIBA stages 2 to 7. Client Details Walsall Housing Group (WHG) are one of the Midlands' leading and most successful providers of high quality homes. Owning and managing around 22,000 properties, we provide affordable, good quality homes and community-based services, creating sustainable and resilient communities. We are a proud champion of our places, working with our partners to secure future prosperity through regeneration, place shaping, community investment and improving wellbeing. Achieved G1 (Governance) and V1 (Financial viability) ratings, as well as C1 in the new Consumer Standard, by the Regulator of Social Housing (RSH) - the highest available rating in each category. Recognised as one of the UK's Best Places to Work for the second year. Named one of UK's biggest housing builders in Inside Housing's annual Top 50 Biggest Builders 2025 list. We believe that a good quality, affordable home is the cornerstone of a successful life. Our focus on providing more quality homes and extending the impact of our services reflects our dedication to our customers, communities and the planet. We aim to create an outstanding workplace that attracts and retains top talent, fostering excellent performance with our diverse and skilled workforce. Our 2030 plan sets out an ambitious programme of change, working in partnership with our customers and colleagues, through six transformational projects that will shape our future. Description Management responsibility for Quantity Surveyors, Building Surveyors, Project Delivery Officers and Customer Liaison Agents. Provide professional services to ensure the successful delivery of projects including design, estimating, valuation, variation, cost control, quality control, statutory approval, timescales, project management, planning/control of the works. Oversee the procurement, appointment, briefing and management of contractors, consultants and supply chain partnerships. This may include in-house or external parties as appropriate within resourcing plans. Co-ordinate all CDM requirements, ensuring compliance. Take the lead on relationship management with partnering contractors and consultants, developing a proactive and positive ethos. Take the lead on project risk and opportunity management and all aspects of certification and compliance. Complete the project information plan for all projects to include performance KPI's during and post completion. Promote the Health and Safety, Environmental, Quality, Standards and Compliance agendas within the Programme Management Team. Act at all times in the interests of whg and its customers. Full job description available upon request. Profile Recent experience of successfully delivering Decarbonisation works inc. EWI and other associated measures, detailed knowledge of asbestos removal, refurbishment and housing projects within the Social Housing sector including H&S, Building Safety Act, Procurement Act and Decent Homes. Relevant construction qualification in a related area such as Construction Project Management, Quantity Surveying, Building Surveying, Engineering or Architecture, or qualified by recent and relevant significant experience in the construction industry. Experience of Contract Management - contractual matters JCT 2016 D&D oversee and manage the contract including the ability to challenge when appropriate. A commercial astute outlook regarding value for money and financial control and procurement. Commutable distance of Walsall. Job Offer Annual salary of up to 59,731 Car allowance of 1,000 Local government pension scheme Flexible working 30 days annual leave + bank holidays Option to purchase additional 5 days leave Investment in learning and CPD Cycle to work scheme Boost benefits portal access
We are working with a well-regarded local authority to appoint an experienced Housing Officer to support tenancy management and deliver excellent housing services across a diverse portfolio. This frontline role is key to ensuring residents receive responsive, effective support to help them sustain their tenancies and maintain safe, well-managed homes. This position would suit an experienced housing professional with a strong understanding of tenancy law, property inspections, and resident engagement. You'll be confident managing complex caseloads, resolving tenancy breaches, and working collaboratively with internal and external partners. The Role Carry out tenancy audits, welfare visits, and estate inspections across a defined patch Identify safeguarding concerns and support needs, making referrals where necessary Manage tenancy changes, assignments, successions, and introductory tenancy reviews Investigate and resolve tenancy breaches, including unauthorised occupation and subletting Respond to and manage anti-social behaviour cases, working in partnership with other agencies Support new tenants through tenancy sign-ups and settle-in visits Ensure accurate case management and record-keeping Attend court hearings, case conferences, and panels where required Work collaboratively across housing, legal, enforcement, and community safety teams to deliver joined-up services Deliver excellent customer service and maintain high standards of professionalism at all times Key Requirements Proven experience in tenancy and estate management within a local authority or housing association Good working knowledge of housing law, ASB casework, and enforcement procedures Excellent communication and interpersonal skills Ability to manage a diverse and demanding caseload independently Strong organisational and IT skills Experience working with vulnerable tenants and a commitment to supporting tenancy sustainment Full UK driving licence and access to a vehicle How to Apply If you are interested in this role and meet the criteria above, please send us your application today. For any questions about the vacancy, click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this role matches your skills but not the rate, location, or seniority, feel free to send us your CV anyway. We recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're happy in your current role, we welcome calls from housing professionals looking to build their network. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jul 17, 2025
Contractor
We are working with a well-regarded local authority to appoint an experienced Housing Officer to support tenancy management and deliver excellent housing services across a diverse portfolio. This frontline role is key to ensuring residents receive responsive, effective support to help them sustain their tenancies and maintain safe, well-managed homes. This position would suit an experienced housing professional with a strong understanding of tenancy law, property inspections, and resident engagement. You'll be confident managing complex caseloads, resolving tenancy breaches, and working collaboratively with internal and external partners. The Role Carry out tenancy audits, welfare visits, and estate inspections across a defined patch Identify safeguarding concerns and support needs, making referrals where necessary Manage tenancy changes, assignments, successions, and introductory tenancy reviews Investigate and resolve tenancy breaches, including unauthorised occupation and subletting Respond to and manage anti-social behaviour cases, working in partnership with other agencies Support new tenants through tenancy sign-ups and settle-in visits Ensure accurate case management and record-keeping Attend court hearings, case conferences, and panels where required Work collaboratively across housing, legal, enforcement, and community safety teams to deliver joined-up services Deliver excellent customer service and maintain high standards of professionalism at all times Key Requirements Proven experience in tenancy and estate management within a local authority or housing association Good working knowledge of housing law, ASB casework, and enforcement procedures Excellent communication and interpersonal skills Ability to manage a diverse and demanding caseload independently Strong organisational and IT skills Experience working with vulnerable tenants and a commitment to supporting tenancy sustainment Full UK driving licence and access to a vehicle How to Apply If you are interested in this role and meet the criteria above, please send us your application today. For any questions about the vacancy, click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this role matches your skills but not the rate, location, or seniority, feel free to send us your CV anyway. We recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're happy in your current role, we welcome calls from housing professionals looking to build their network. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Lettings Officer Location: Saltisford, CV34 4UL Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 15.59 per hour Job Ref: (phone number removed) Responsibilities Manage the letting of properties in the designated area, ensuring all processes are completed efficiently and in compliance with relevant regulations. Provide excellent customer service to prospective tenants, guiding them through the application and tenancy process. Coordinate property viewings and maintain effective communication with applicants. Ensure all tenancy agreements and related documentation are accurately completed and filed. Collaborate with internal teams and external partners to facilitate smooth property transitions. Maintain up-to-date records of all lettings activities and report on key performance metrics. Person Specification Strong communication skills with the ability to engage effectively with a diverse range of stakeholders. Proven experience in customer service and administration, preferably within a housing or property management context. Ability to work independently and manage multiple tasks simultaneously. Attention to detail and a commitment to maintaining high standards of accuracy. Familiarity with relevant housing legislation and regulations is an advantage. Proficiency in using office software and property management systems. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Jul 17, 2025
Contractor
Lettings Officer Location: Saltisford, CV34 4UL Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 15.59 per hour Job Ref: (phone number removed) Responsibilities Manage the letting of properties in the designated area, ensuring all processes are completed efficiently and in compliance with relevant regulations. Provide excellent customer service to prospective tenants, guiding them through the application and tenancy process. Coordinate property viewings and maintain effective communication with applicants. Ensure all tenancy agreements and related documentation are accurately completed and filed. Collaborate with internal teams and external partners to facilitate smooth property transitions. Maintain up-to-date records of all lettings activities and report on key performance metrics. Person Specification Strong communication skills with the ability to engage effectively with a diverse range of stakeholders. Proven experience in customer service and administration, preferably within a housing or property management context. Ability to work independently and manage multiple tasks simultaneously. Attention to detail and a commitment to maintaining high standards of accuracy. Familiarity with relevant housing legislation and regulations is an advantage. Proficiency in using office software and property management systems. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
We are working with a local authority to appoint an Accommodation Officer to support the day-to-day management of a mixed portfolio of council and privately managed properties. This role is a great opportunity for an experienced property or lettings professional with strong customer service and tenancy management skills. You will be responsible for managing all aspects of tenancy and property administration, including arranging inspections, handling tenant queries, preparing documentation, and ensuring compliance with housing legislation. This is a fast-paced, customer-facing role that combines property oversight with a strong administrative workload. The successful candidate will ideally be based in or around West Devon and must have access to a car for site visits. The Role Manage tenant and landlord queries, both in person and via phone/email Conduct property inspections and ensure homes are maintained to required standards Oversee check-in and check-out processes, including inventories Maintain accurate records across all lettings and properties Coordinate and track maintenance and repair works with internal and external contractors Issue warnings, handle complaints, and escalate enforcement action where appropriate Ensure tenancy and property compliance with housing legislation and council procedures Act as the key contact for assessing suitability of sites for Gypsy, Traveller and caravan dweller use Key Requirements Strong experience in property or lettings management Knowledge of housing law and tenancy processes High level of administrative, communication, and organisational skills Proficient in IT systems and record keeping Ability to work independently, prioritise workload, and meet deadlines Full UK driving licence and access to a vehicle for work purposes Experience working with local authorities or public housing environments (desirable) Understanding of safeguarding and equality legislation How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW . If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jul 17, 2025
Contractor
We are working with a local authority to appoint an Accommodation Officer to support the day-to-day management of a mixed portfolio of council and privately managed properties. This role is a great opportunity for an experienced property or lettings professional with strong customer service and tenancy management skills. You will be responsible for managing all aspects of tenancy and property administration, including arranging inspections, handling tenant queries, preparing documentation, and ensuring compliance with housing legislation. This is a fast-paced, customer-facing role that combines property oversight with a strong administrative workload. The successful candidate will ideally be based in or around West Devon and must have access to a car for site visits. The Role Manage tenant and landlord queries, both in person and via phone/email Conduct property inspections and ensure homes are maintained to required standards Oversee check-in and check-out processes, including inventories Maintain accurate records across all lettings and properties Coordinate and track maintenance and repair works with internal and external contractors Issue warnings, handle complaints, and escalate enforcement action where appropriate Ensure tenancy and property compliance with housing legislation and council procedures Act as the key contact for assessing suitability of sites for Gypsy, Traveller and caravan dweller use Key Requirements Strong experience in property or lettings management Knowledge of housing law and tenancy processes High level of administrative, communication, and organisational skills Proficient in IT systems and record keeping Ability to work independently, prioritise workload, and meet deadlines Full UK driving licence and access to a vehicle for work purposes Experience working with local authorities or public housing environments (desirable) Understanding of safeguarding and equality legislation How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW . If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Are you passionate about supporting people to sustain their tenancies and thrive in their communities? Our client is looking for a dedicated Housing Officer to join their team and take ownership of a patch of properties, delivering a high-quality, person-centred housing management service. What you'll be doing: Proactively manage a patch of properties, supporting customers to sustain their tenancies in line with legislation, regulations, and organisational policies. Be a visible and approachable presence in your patch - building relationships, identifying support needs, and helping customers achieve positive outcomes. Maximise rental income by managing arrears effectively and promoting a rent-first culture from day one. Support customers with financial wellbeing, including setting up payment plans and helping them access financial inclusion services. Manage tenancy matters, including sign-ups, successions, assignments, notices, court work, and evictions. Respond to and deter anti-social behaviour (ASB) using the full range of legal tools and working alongside agencies such as the police and local ASB teams. Oversee voids and tenancy terminations, managing referrals, assessments, and ensuring KPI targets are met. Conduct regular estate inspections, prioritising health and safety, and collaborating to maintain safe, well-managed environments. Deliver an Intensive Housing Management service, supporting customers with bidding and personal housing plans. Our client is a not-for-profit housing and support organisation helping people to find, sustain, and thrive in safe and secure homes. They offer a supportive and inclusive workplace, a strong team culture, and opportunities for learning and development.
Jul 17, 2025
Full time
Are you passionate about supporting people to sustain their tenancies and thrive in their communities? Our client is looking for a dedicated Housing Officer to join their team and take ownership of a patch of properties, delivering a high-quality, person-centred housing management service. What you'll be doing: Proactively manage a patch of properties, supporting customers to sustain their tenancies in line with legislation, regulations, and organisational policies. Be a visible and approachable presence in your patch - building relationships, identifying support needs, and helping customers achieve positive outcomes. Maximise rental income by managing arrears effectively and promoting a rent-first culture from day one. Support customers with financial wellbeing, including setting up payment plans and helping them access financial inclusion services. Manage tenancy matters, including sign-ups, successions, assignments, notices, court work, and evictions. Respond to and deter anti-social behaviour (ASB) using the full range of legal tools and working alongside agencies such as the police and local ASB teams. Oversee voids and tenancy terminations, managing referrals, assessments, and ensuring KPI targets are met. Conduct regular estate inspections, prioritising health and safety, and collaborating to maintain safe, well-managed environments. Deliver an Intensive Housing Management service, supporting customers with bidding and personal housing plans. Our client is a not-for-profit housing and support organisation helping people to find, sustain, and thrive in safe and secure homes. They offer a supportive and inclusive workplace, a strong team culture, and opportunities for learning and development.
MMP Consultancy is seeking a Major Works Surveyor on behalf of a Housing Association based in Leicestershire. This is a permanent role with a salary bracket of 49,000 - 53,000 depending on the successful candidate's qualifications. The successful candidate will be focused on the end-to-end management of major repairs and planned works - from structural damp and drainage, to roofing, fencing programmes and major adaptations. They will also be the key point of contact for Party Wall enquiries and tenant requests for alterations. Working closely with contractors, residents, consultants, and internal teams, they will ensure all works are delivered on time, within budget, and to the highest standards of quality and compliance. Key Responsibilities: Manage the full lifecycle of major works and repairs - from scoping, specification, and procurement through to on-site delivery and sign-off. Oversee and certify contractor valuations, ensuring compliance with contracts, health and safety standards, and value for money. Lead on specific programmes including structural repairs, drainage works, insulation, and major aids and adaptations. Handle Party Wall enquiries and manage the tenant alteration request process. Carry out site inspections, assess quality, and manage snagging and completion signoffs. Work closely with Resident Liaison Officers to ensure excellent customer service and satisfaction. Promote a strong culture of compliance, health and safety, and continuous improvement across all projects. Requirements: A qualified and experienced building professional, ideally with RICS or CIOB accreditation (or equivalent experience). Minimum of two years' experience delivering major works within social housing or residential property. Strong technical knowledge across all aspects of domestic property maintenance and refurbishment. Skilled in contract administration, cost management, and project reporting. Able to manage multiple complex projects and contractors while maintaining strong customer focus. Excellent communicator with strong organisational skills and a proactive, solution-focused attitude. NEBOSH/IOSH qualifications desirable. A full driving licence and access to a vehicle for work purposes.
Jul 17, 2025
Full time
MMP Consultancy is seeking a Major Works Surveyor on behalf of a Housing Association based in Leicestershire. This is a permanent role with a salary bracket of 49,000 - 53,000 depending on the successful candidate's qualifications. The successful candidate will be focused on the end-to-end management of major repairs and planned works - from structural damp and drainage, to roofing, fencing programmes and major adaptations. They will also be the key point of contact for Party Wall enquiries and tenant requests for alterations. Working closely with contractors, residents, consultants, and internal teams, they will ensure all works are delivered on time, within budget, and to the highest standards of quality and compliance. Key Responsibilities: Manage the full lifecycle of major works and repairs - from scoping, specification, and procurement through to on-site delivery and sign-off. Oversee and certify contractor valuations, ensuring compliance with contracts, health and safety standards, and value for money. Lead on specific programmes including structural repairs, drainage works, insulation, and major aids and adaptations. Handle Party Wall enquiries and manage the tenant alteration request process. Carry out site inspections, assess quality, and manage snagging and completion signoffs. Work closely with Resident Liaison Officers to ensure excellent customer service and satisfaction. Promote a strong culture of compliance, health and safety, and continuous improvement across all projects. Requirements: A qualified and experienced building professional, ideally with RICS or CIOB accreditation (or equivalent experience). Minimum of two years' experience delivering major works within social housing or residential property. Strong technical knowledge across all aspects of domestic property maintenance and refurbishment. Skilled in contract administration, cost management, and project reporting. Able to manage multiple complex projects and contractors while maintaining strong customer focus. Excellent communicator with strong organisational skills and a proactive, solution-focused attitude. NEBOSH/IOSH qualifications desirable. A full driving licence and access to a vehicle for work purposes.
We are working with a forward-thinking local authority to appoint an experienced Rents Officer on an initial 3-month contract. This is an important role within a busy housing team, focused on maximising rental income, supporting tenancy sustainment, and managing rent arrears in line with policy. This role would suit a housing professional with recent experience in rent collection, arrears recovery, and tenancy support within a local authority or housing association. You will need a good understanding of housing finance and income recovery processes, combined with excellent customer service skills. The position is hybrid, with a requirement to attend the office at least two days per week. The Role Monitor and manage rent accounts to ensure effective rent collection and arrears recovery Contact tenants via telephone, letters, emails, and texts to resolve arrears and agree payment plans Take a firm but fair approach-supporting tenants who are unable to pay, and progressing enforcement for those who choose not to Serve Notices of Seeking Possession (NSP) and Notices to Quit (NTQ) in accordance with policy Prepare documentation and attend court hearings, evictions, and panels when required Work collaboratively with housing officers and tenancy sustainment teams to support vulnerable tenants Tackle former tenant arrears, recommend appropriate write-offs, and maintain accurate rent records Contribute to delivering a customer-focused rent and income service that meets regulatory and service standards Key Requirements Proven experience in income recovery and rent arrears casework within social housing Excellent working knowledge of housing legislation, particularly related to rents, debt recovery, and possession proceedings Strong communication and negotiation skills with a focus on tenancy sustainment Confident using rent management systems and maintaining accurate case notes Ability to work independently while contributing to a collaborative team culture Experience attending court and managing legal enforcement is desirable Local authority or housing association background strongly preferred How to Apply If you are interested in this role and meet the criteria above, please send us your application today. For any questions about the vacancy, click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this role matches your skills but not the rate, location, or seniority, feel free to send us your CV anyway. We recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're happy in your current role, we welcome calls from housing professionals looking to build their network. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jul 17, 2025
Contractor
We are working with a forward-thinking local authority to appoint an experienced Rents Officer on an initial 3-month contract. This is an important role within a busy housing team, focused on maximising rental income, supporting tenancy sustainment, and managing rent arrears in line with policy. This role would suit a housing professional with recent experience in rent collection, arrears recovery, and tenancy support within a local authority or housing association. You will need a good understanding of housing finance and income recovery processes, combined with excellent customer service skills. The position is hybrid, with a requirement to attend the office at least two days per week. The Role Monitor and manage rent accounts to ensure effective rent collection and arrears recovery Contact tenants via telephone, letters, emails, and texts to resolve arrears and agree payment plans Take a firm but fair approach-supporting tenants who are unable to pay, and progressing enforcement for those who choose not to Serve Notices of Seeking Possession (NSP) and Notices to Quit (NTQ) in accordance with policy Prepare documentation and attend court hearings, evictions, and panels when required Work collaboratively with housing officers and tenancy sustainment teams to support vulnerable tenants Tackle former tenant arrears, recommend appropriate write-offs, and maintain accurate rent records Contribute to delivering a customer-focused rent and income service that meets regulatory and service standards Key Requirements Proven experience in income recovery and rent arrears casework within social housing Excellent working knowledge of housing legislation, particularly related to rents, debt recovery, and possession proceedings Strong communication and negotiation skills with a focus on tenancy sustainment Confident using rent management systems and maintaining accurate case notes Ability to work independently while contributing to a collaborative team culture Experience attending court and managing legal enforcement is desirable Local authority or housing association background strongly preferred How to Apply If you are interested in this role and meet the criteria above, please send us your application today. For any questions about the vacancy, click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this role matches your skills but not the rate, location, or seniority, feel free to send us your CV anyway. We recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're happy in your current role, we welcome calls from housing professionals looking to build their network. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Randstad Construction & Property
Littleport, Cambridgeshire
Resident Liaison Officer - Social Housing Decarbonisation Fund (SHDF) Location: Ely & Surrounding Cambridgeshire Areas (CB7 4JL) Salary: 30,000 + 4,000 Car Allowance Contract: 12-Month Fixed-Term (with potential for permanent) Are you an experienced Resident Liaison Officer (RLO) with a passion for customer service? We're launching a brand-new contract focused on Social Housing Decarbonisation Fund (SHDF) works in Ely and surrounding Cambridgeshire, and we need your expertise! As our RLO, you'll be the primary point of contact for residents during planned energy-saving works like windows, doors, EWI, insulation, and roofing. Your vital role will be to support the Project Manager by prioritizing residents' needs, addressing concerns, and fostering a safe, secure, and positive living environment. You'll work closely with site staff, ensuring clear, proactive communication and meticulous planning to minimize disruptions, build trust, and deliver a seamless, customer-centric experience. Key Responsibilities: Attend regular meetings with client representatives and tenants to ensure top-tier customer service. Maintain a consistent approach to customer care across the contract. Manage and escalate tenant complaints effectively. Keep the on-site database updated with ongoing works. What We're Looking For: Proven experience as a Resident Liaison Officer , ideally within a social housing background . A strong, customer-focused approach with excellent communication skills. Full, clean driving license and own vehicle (essential for site and office travel). Flexibility to work Monday to Friday, 8 am - 5:30 pm (with a 1-hour lunch break). If you're ready to make a significant impact on residents' lives and contribute to vital energy-saving projects, we encourage you to apply! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jul 17, 2025
Contractor
Resident Liaison Officer - Social Housing Decarbonisation Fund (SHDF) Location: Ely & Surrounding Cambridgeshire Areas (CB7 4JL) Salary: 30,000 + 4,000 Car Allowance Contract: 12-Month Fixed-Term (with potential for permanent) Are you an experienced Resident Liaison Officer (RLO) with a passion for customer service? We're launching a brand-new contract focused on Social Housing Decarbonisation Fund (SHDF) works in Ely and surrounding Cambridgeshire, and we need your expertise! As our RLO, you'll be the primary point of contact for residents during planned energy-saving works like windows, doors, EWI, insulation, and roofing. Your vital role will be to support the Project Manager by prioritizing residents' needs, addressing concerns, and fostering a safe, secure, and positive living environment. You'll work closely with site staff, ensuring clear, proactive communication and meticulous planning to minimize disruptions, build trust, and deliver a seamless, customer-centric experience. Key Responsibilities: Attend regular meetings with client representatives and tenants to ensure top-tier customer service. Maintain a consistent approach to customer care across the contract. Manage and escalate tenant complaints effectively. Keep the on-site database updated with ongoing works. What We're Looking For: Proven experience as a Resident Liaison Officer , ideally within a social housing background . A strong, customer-focused approach with excellent communication skills. Full, clean driving license and own vehicle (essential for site and office travel). Flexibility to work Monday to Friday, 8 am - 5:30 pm (with a 1-hour lunch break). If you're ready to make a significant impact on residents' lives and contribute to vital energy-saving projects, we encourage you to apply! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Make Music, Artist Development and Contemporary Fixed Term Contract Deadline for applications:5pm, 13 th July 2025 Reports to:Study Leader (Strings) Location:Gateshead Working hours: 4 hours (Sundays) Salary:SCP 56 - £35.71 per hour, inclusive of holiday pay. Teaching begins Sept 14 th , 2025. About The Glasshouse International Centre for Music We're a place where you can hear rock legends or pop icons on the same night as folk trios or opera singers. Where new musicians are nurtured and showcased on the same stages as platinum- selling performers. And where youth choirs and tambourine- shaking toddlers practice in the same spaces as our acclaimed orchestra Royal Northern Sinfonia. Whether you're front of house, waiting in the wings or keeping things running behind the scenes you will be part of a team that means 2 million people enjoy top - notch gigs, concerts and classes in our own venue at Gateshead Quays, out in communities across the North East and through live- streamed performances and digital lessons. About Make Music Make Music is the name for all of The Glasshouse's music-making classes, groups, ensembles, and activities for schools and music educators. People of all ages, experience levels and backgrounds sing, play, and create with us. Whether starting from scratch or polishing some skills there's a class, choir, band, or studio to suit everyone. Make Music: Young People supports any young person aged 4 to 19 find their voice, learn a musical instrument, write, and produce their own songs, meet others to play and sing with, build their confidence, and take part in exciting performances. The Glasshouse runs a leading musical training that supports young musicians aged 4 - 19 to develop the skills and confidence to reach their musical potential. We encourage applicants from the most diverse backgrounds, making sure that everyone has the chance to study with us. Financial support is available through grants and bursaries. The Glasshouse understands that people learn in different ways and have different musical interests. We have come up with ways of teaching music that support people's personal development as well as musical, designed around the needs of the person learning. We have written this down in our Inclusive Music Making Guide and everything we do is based on that. Through all this we connect young people with visiting artists, and we work with Music Hubs and other partners to support young people to grow in the North East. The Glasshouse Centre for Advanced Training (CAT) is a high-level music training programme for young people with exceptional potential and passion for music. It is part of the Department of Education Music and Dance Scheme network. Taking place on Sunday during term time, students receive tuition, ensemble training and classes in music theory, alongside individual guidance and development. There are exciting opportunities to compose music and work alongside inspirational visiting artists, as well as multiple performance opportunities. The CAT is open to a wide range of musical genres and instruments including voice. About you Are you self-motivated, happy working in a team environment and flexible enough to adapt to a changing environment? If this sounds like you, read on to find out how you can hit the ground running. Overall purpose of the job The Centre for Advanced Training Cello Tutorwill be part of the CAT Strings tutor team working within Make Music: Young People. The role will involve teaching young people, aged 10-18, both individually and, potentially, as part of an ensemble and in preparation for performances on Sundays during term time at The Glasshouse International Centre for Music. It would be great if you had experience in: Playing to an advanced, professional standard Working with young people aged 10-18 Valuing diversity in relation to styles of music and strive to champion and celebrate musical pioneers from a variety of musical styles. Performing at a professional level Ability to share passion for music and inspire students Being adaptable with students of different ages, levels of knowledge, and learning styles Using initiative and being resourceful and efficient Excellent communication skills, both with young people and with colleagues An inclusive approach to working with young people Skills and knowledge of: A range of music teaching methods Inclusive music practice It also helps if you have: Experience of teaching diverse musical styles, e.g., folk or jazz Experience of teaching through online platforms Familiarity with a variety of exam boards You'll be responsible for: General Teach young people in 1:1 lessons, working on appropriate instrumental technique and repertoire Lead group-based music learning activities where relevant Lead or co-lead ensembles where relevant, helping young people to grow their skills in playing together as a group Lead exciting and stimulating high-quality activities, which help young people to progress personally, socially and musically Prepare young people for performances as and when needed Support students to prepare for exams Evaluation and Reporting Work closely with the Study Leader to manage learning accreditation and assessment of students, as required Help us to gather feedback when needed, so that we can monitor and evaluate the programme Keep up to date with current developments in relation to your own performance practice, specialist education and learning practice Contribute to the writing of curriculum documents and learning resources Lead exemplary tuition in specific instrumental/subject areas Provide expert advice on the development of specific instrumental learning/programme areas Support the development and maintenance of excellent and inclusive music practice, social and musical pedagogies within Make Music: Young People Work with colleagues to remove barriers to engagement and make sure music learning activities meet a range of different needs, interests, and contexts Attend and/or lead, performances, events and programme activities as required Work closely with others in the team to connect to The Glasshouse's artistic programme Create lesson plans for each session that you lead, and for the full term Contribute and create relevant music and effective learning materials to support teaching and planning Attend team and organisational meetings as agreed Understand and adhere to operational policies/handbooks People Attend team meetings, line management meetings and planning meetings as required Marketing and Comms Work with colleagues to support effective recruitment Health and Safety and safeguarding Work with Designated Safeguarding Officers and Director of Safeguarding to implement safeguarding policies and procedures throughout the programme to maintain high standards of safeguarding and pastoral care of children and adults at risk To accept personal responsibility for understanding and following Health and Safety, Child protection, Equality and Diversity and other policies within the Trust But don't worryif you're not a perfect match for the job description and criteria, we'd love you to apply anyway. We are more interested in your determination, positivity, and willingness to get stuck in. Our commitment to your development At The Glasshouse, we're always learning. And we know that when it comes to training, everyone is different. So, you'll work closely with your manager to identify what your training journey will look like. If you have a specific interest or you would like to develop your skills in a certain area, we want to hear about it. This may be through gaining a qualification, on-the-job training or learning within your team, but whatever path you take, through training and support, we'll help you develop the skills and knowledge you need to thrive in your role. Diversity, Equality, and Inclusion At The Glasshouse, we encourage a working environment that's welcoming, inclusive, and diverse. Different backgrounds, views and experiences are valued so everyone can be themselves. Our venue and programmes are for everyone, so we want to make sure this opportunity is available to everyone, no matter your background or the challenges you've faced. For example, we would love to hear from you if you: Are D/deaf. Have a disability, learning difficulty or significant long -term health condition which affects your daily life Describe yourself as neurodiverse (this might include dyslexia, dyspraxia, dyscalculia, ADHD, autistic spectrum, and others) Grew up in a family receiving Universal Credit or state benefits Have ever lived in council or social housing or been on the housing register Have ever lived in sheltered accommodation or experienced homelessness Experienced being in care at any point in your life Have been a refugee or asylum seeker Are from the African, South, East and South-East Asian, Middle East, Latinx or North African diaspora, or have experienced racism These are some common examples of challenging circumstances but there may be others. Everyone is welcome to apply. . click apply for full job details
Jul 17, 2025
Full time
Make Music, Artist Development and Contemporary Fixed Term Contract Deadline for applications:5pm, 13 th July 2025 Reports to:Study Leader (Strings) Location:Gateshead Working hours: 4 hours (Sundays) Salary:SCP 56 - £35.71 per hour, inclusive of holiday pay. Teaching begins Sept 14 th , 2025. About The Glasshouse International Centre for Music We're a place where you can hear rock legends or pop icons on the same night as folk trios or opera singers. Where new musicians are nurtured and showcased on the same stages as platinum- selling performers. And where youth choirs and tambourine- shaking toddlers practice in the same spaces as our acclaimed orchestra Royal Northern Sinfonia. Whether you're front of house, waiting in the wings or keeping things running behind the scenes you will be part of a team that means 2 million people enjoy top - notch gigs, concerts and classes in our own venue at Gateshead Quays, out in communities across the North East and through live- streamed performances and digital lessons. About Make Music Make Music is the name for all of The Glasshouse's music-making classes, groups, ensembles, and activities for schools and music educators. People of all ages, experience levels and backgrounds sing, play, and create with us. Whether starting from scratch or polishing some skills there's a class, choir, band, or studio to suit everyone. Make Music: Young People supports any young person aged 4 to 19 find their voice, learn a musical instrument, write, and produce their own songs, meet others to play and sing with, build their confidence, and take part in exciting performances. The Glasshouse runs a leading musical training that supports young musicians aged 4 - 19 to develop the skills and confidence to reach their musical potential. We encourage applicants from the most diverse backgrounds, making sure that everyone has the chance to study with us. Financial support is available through grants and bursaries. The Glasshouse understands that people learn in different ways and have different musical interests. We have come up with ways of teaching music that support people's personal development as well as musical, designed around the needs of the person learning. We have written this down in our Inclusive Music Making Guide and everything we do is based on that. Through all this we connect young people with visiting artists, and we work with Music Hubs and other partners to support young people to grow in the North East. The Glasshouse Centre for Advanced Training (CAT) is a high-level music training programme for young people with exceptional potential and passion for music. It is part of the Department of Education Music and Dance Scheme network. Taking place on Sunday during term time, students receive tuition, ensemble training and classes in music theory, alongside individual guidance and development. There are exciting opportunities to compose music and work alongside inspirational visiting artists, as well as multiple performance opportunities. The CAT is open to a wide range of musical genres and instruments including voice. About you Are you self-motivated, happy working in a team environment and flexible enough to adapt to a changing environment? If this sounds like you, read on to find out how you can hit the ground running. Overall purpose of the job The Centre for Advanced Training Cello Tutorwill be part of the CAT Strings tutor team working within Make Music: Young People. The role will involve teaching young people, aged 10-18, both individually and, potentially, as part of an ensemble and in preparation for performances on Sundays during term time at The Glasshouse International Centre for Music. It would be great if you had experience in: Playing to an advanced, professional standard Working with young people aged 10-18 Valuing diversity in relation to styles of music and strive to champion and celebrate musical pioneers from a variety of musical styles. Performing at a professional level Ability to share passion for music and inspire students Being adaptable with students of different ages, levels of knowledge, and learning styles Using initiative and being resourceful and efficient Excellent communication skills, both with young people and with colleagues An inclusive approach to working with young people Skills and knowledge of: A range of music teaching methods Inclusive music practice It also helps if you have: Experience of teaching diverse musical styles, e.g., folk or jazz Experience of teaching through online platforms Familiarity with a variety of exam boards You'll be responsible for: General Teach young people in 1:1 lessons, working on appropriate instrumental technique and repertoire Lead group-based music learning activities where relevant Lead or co-lead ensembles where relevant, helping young people to grow their skills in playing together as a group Lead exciting and stimulating high-quality activities, which help young people to progress personally, socially and musically Prepare young people for performances as and when needed Support students to prepare for exams Evaluation and Reporting Work closely with the Study Leader to manage learning accreditation and assessment of students, as required Help us to gather feedback when needed, so that we can monitor and evaluate the programme Keep up to date with current developments in relation to your own performance practice, specialist education and learning practice Contribute to the writing of curriculum documents and learning resources Lead exemplary tuition in specific instrumental/subject areas Provide expert advice on the development of specific instrumental learning/programme areas Support the development and maintenance of excellent and inclusive music practice, social and musical pedagogies within Make Music: Young People Work with colleagues to remove barriers to engagement and make sure music learning activities meet a range of different needs, interests, and contexts Attend and/or lead, performances, events and programme activities as required Work closely with others in the team to connect to The Glasshouse's artistic programme Create lesson plans for each session that you lead, and for the full term Contribute and create relevant music and effective learning materials to support teaching and planning Attend team and organisational meetings as agreed Understand and adhere to operational policies/handbooks People Attend team meetings, line management meetings and planning meetings as required Marketing and Comms Work with colleagues to support effective recruitment Health and Safety and safeguarding Work with Designated Safeguarding Officers and Director of Safeguarding to implement safeguarding policies and procedures throughout the programme to maintain high standards of safeguarding and pastoral care of children and adults at risk To accept personal responsibility for understanding and following Health and Safety, Child protection, Equality and Diversity and other policies within the Trust But don't worryif you're not a perfect match for the job description and criteria, we'd love you to apply anyway. We are more interested in your determination, positivity, and willingness to get stuck in. Our commitment to your development At The Glasshouse, we're always learning. And we know that when it comes to training, everyone is different. So, you'll work closely with your manager to identify what your training journey will look like. If you have a specific interest or you would like to develop your skills in a certain area, we want to hear about it. This may be through gaining a qualification, on-the-job training or learning within your team, but whatever path you take, through training and support, we'll help you develop the skills and knowledge you need to thrive in your role. Diversity, Equality, and Inclusion At The Glasshouse, we encourage a working environment that's welcoming, inclusive, and diverse. Different backgrounds, views and experiences are valued so everyone can be themselves. Our venue and programmes are for everyone, so we want to make sure this opportunity is available to everyone, no matter your background or the challenges you've faced. For example, we would love to hear from you if you: Are D/deaf. Have a disability, learning difficulty or significant long -term health condition which affects your daily life Describe yourself as neurodiverse (this might include dyslexia, dyspraxia, dyscalculia, ADHD, autistic spectrum, and others) Grew up in a family receiving Universal Credit or state benefits Have ever lived in council or social housing or been on the housing register Have ever lived in sheltered accommodation or experienced homelessness Experienced being in care at any point in your life Have been a refugee or asylum seeker Are from the African, South, East and South-East Asian, Middle East, Latinx or North African diaspora, or have experienced racism These are some common examples of challenging circumstances but there may be others. Everyone is welcome to apply. . click apply for full job details
Ignite Recruitment are looking for Estate Service Operatives to work in Enfield and Edmonton. You will need a driving licence and DBS check . The working days are Monday - Friday from 7am-3pm, weekend work may occasionally be available - this is optional and comes with an enhanced pay rate. Their Estates Services team look after all Housing Estates, keeping the areas safe and clean for their residents Key responsibilities will include: Sweeping and/or washing of all communal staircases, foyers, balconies, passages, courtyards, car parks, hard standing areas, chute chamber rooms and refuse storage rooms. able to undertake manual handling tasks. Cleaning and/or washing of lift car floors and walls, lamp shades and diffusers, estate signs, estate furniture and other such communal fixtures and fittings as may be prescribed. Remove any extraneous matter, including sharps and other drug related materials, dog waste etc. from all areas of the estate in accordance with agreed schedules, frequencies and methods, ensuring compliance with Health and Safety guidelines. Remove and cleanly dispose of any overspill in refuse container storage rooms Check refuse chutes and unblock if possible, and if not possible report blockage. Empty and clean estate litter bins and other waste receptacles. Remove treated weeds and other plant material as required from hard standing areas. Identify and report any health and safety issues and repairs. Identify improvements to public realm areas, working closely with Neighbourhood Officers. Bulk rubbish removal.
Jul 17, 2025
Seasonal
Ignite Recruitment are looking for Estate Service Operatives to work in Enfield and Edmonton. You will need a driving licence and DBS check . The working days are Monday - Friday from 7am-3pm, weekend work may occasionally be available - this is optional and comes with an enhanced pay rate. Their Estates Services team look after all Housing Estates, keeping the areas safe and clean for their residents Key responsibilities will include: Sweeping and/or washing of all communal staircases, foyers, balconies, passages, courtyards, car parks, hard standing areas, chute chamber rooms and refuse storage rooms. able to undertake manual handling tasks. Cleaning and/or washing of lift car floors and walls, lamp shades and diffusers, estate signs, estate furniture and other such communal fixtures and fittings as may be prescribed. Remove any extraneous matter, including sharps and other drug related materials, dog waste etc. from all areas of the estate in accordance with agreed schedules, frequencies and methods, ensuring compliance with Health and Safety guidelines. Remove and cleanly dispose of any overspill in refuse container storage rooms Check refuse chutes and unblock if possible, and if not possible report blockage. Empty and clean estate litter bins and other waste receptacles. Remove treated weeds and other plant material as required from hard standing areas. Identify and report any health and safety issues and repairs. Identify improvements to public realm areas, working closely with Neighbourhood Officers. Bulk rubbish removal.
Job Title : Health & Safety Advisor Location: Shropshire, Staffordshire, and Telford (and any future geographical areas) Salary: 37,510.60 per annum plus Essential Car User allowance Job Type : Fixed term contract for 4 months We are seeking a proactive and experienced Health & Safety Advisor to support management teams in implementing the Safety Management System and fostering a positive Health & Safety culture across the business. This full-time, permanent role offers an excellent opportunity to work across diverse business areas in a high-risk environment focused on continuous improvement. Key Responsibilities Provide expert advice and guidance on Health & Safety legislation including the Health & Safety at Work Act 1974. Plan, conduct, and follow up on internal and third-party Health, Fire, and Food Safety audits and inspections. Record, investigate, and report accidents and incidents in compliance with RIDDOR and other regulatory requirements. Develop and deliver internal Health & Safety and fire safety training programs in collaboration with People Development teams. Produce detailed reports on audit findings, accident data, compliance, and other Health & Safety metrics for senior management. Maintain and update risk assessments and safety manuals for various operational workstreams, including specialist areas such as vibration and COSHH. Manage online monitoring portals for lone worker safety and vibration exposure, advising management on risk mitigation. Support management teams during Health & Safety meetings and promote a positive safety culture across the organisation. Facilitate Fire Warden and First Aid provisions at main site offices. Assist with Construction Phase Plan reviews and stress risk assessments. Requirements NEBOSH National General Certificate in Occupational Health and Safety (essential). "TechIOSH" status (preferred). Experience in Health & Safety within high-risk sectors such as care, housing, or construction. Strong knowledge of fire, legionella, and asbestos risk management. Proven ability to engage with management and staff to embed a positive Health & Safety culture. Excellent report writing and IT skills (Word, Excel, PowerPoint). Valid UK driving license and access to a vehicle for work purposes. Salary and Benefits Package Competitive salary (dependent on experience) Opportunities for ongoing professional development and training Supportive and collaborative working environment Contribution to pension scheme Flexible working within a defined geographical area Comprehensive Health & Safety tools and resources How to Apply: To apply for this position, please submit your CV. If you have any further questions before applying, please contact Abbie at Building Careers (phone number removed) (phone number removed) (url removed) INDT INDC Building Careers UK are specialist in Construction and Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy and Disclaimers which can be found on our website
Jul 17, 2025
Seasonal
Job Title : Health & Safety Advisor Location: Shropshire, Staffordshire, and Telford (and any future geographical areas) Salary: 37,510.60 per annum plus Essential Car User allowance Job Type : Fixed term contract for 4 months We are seeking a proactive and experienced Health & Safety Advisor to support management teams in implementing the Safety Management System and fostering a positive Health & Safety culture across the business. This full-time, permanent role offers an excellent opportunity to work across diverse business areas in a high-risk environment focused on continuous improvement. Key Responsibilities Provide expert advice and guidance on Health & Safety legislation including the Health & Safety at Work Act 1974. Plan, conduct, and follow up on internal and third-party Health, Fire, and Food Safety audits and inspections. Record, investigate, and report accidents and incidents in compliance with RIDDOR and other regulatory requirements. Develop and deliver internal Health & Safety and fire safety training programs in collaboration with People Development teams. Produce detailed reports on audit findings, accident data, compliance, and other Health & Safety metrics for senior management. Maintain and update risk assessments and safety manuals for various operational workstreams, including specialist areas such as vibration and COSHH. Manage online monitoring portals for lone worker safety and vibration exposure, advising management on risk mitigation. Support management teams during Health & Safety meetings and promote a positive safety culture across the organisation. Facilitate Fire Warden and First Aid provisions at main site offices. Assist with Construction Phase Plan reviews and stress risk assessments. Requirements NEBOSH National General Certificate in Occupational Health and Safety (essential). "TechIOSH" status (preferred). Experience in Health & Safety within high-risk sectors such as care, housing, or construction. Strong knowledge of fire, legionella, and asbestos risk management. Proven ability to engage with management and staff to embed a positive Health & Safety culture. Excellent report writing and IT skills (Word, Excel, PowerPoint). Valid UK driving license and access to a vehicle for work purposes. Salary and Benefits Package Competitive salary (dependent on experience) Opportunities for ongoing professional development and training Supportive and collaborative working environment Contribution to pension scheme Flexible working within a defined geographical area Comprehensive Health & Safety tools and resources How to Apply: To apply for this position, please submit your CV. If you have any further questions before applying, please contact Abbie at Building Careers (phone number removed) (phone number removed) (url removed) INDT INDC Building Careers UK are specialist in Construction and Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy and Disclaimers which can be found on our website
An organisation that operates within the public sector and is based in East London is looking for an Income Officer to join their team on a 6 month contract. The ideal candidate for this role will have a strong background in rent recovery and managing debt for organisations within the public sector. Key responsibilties: Manage a patch of rent accounts and act as the first point of contact for residents. Maximise rental income through early intervention, home visits and personal contact to address arrears. Support residents to transiitiotning to or claiming universal credit and ensure prompt housing cost payments. Identify residents in need of additional support and provide cover for colleagues and interns. What they are looking for: Strong understanding of housing law, including assured shorthold. tenancies, shared ownership and welfare reform legislation and policies. Strong experiences in income management and arrears recovery. Customer service and stakeholder engagement skills. If you are interested in this position and have the relevant skillset required, please apply and I will get in touch directly.
Jul 17, 2025
Contractor
An organisation that operates within the public sector and is based in East London is looking for an Income Officer to join their team on a 6 month contract. The ideal candidate for this role will have a strong background in rent recovery and managing debt for organisations within the public sector. Key responsibilties: Manage a patch of rent accounts and act as the first point of contact for residents. Maximise rental income through early intervention, home visits and personal contact to address arrears. Support residents to transiitiotning to or claiming universal credit and ensure prompt housing cost payments. Identify residents in need of additional support and provide cover for colleagues and interns. What they are looking for: Strong understanding of housing law, including assured shorthold. tenancies, shared ownership and welfare reform legislation and policies. Strong experiences in income management and arrears recovery. Customer service and stakeholder engagement skills. If you are interested in this position and have the relevant skillset required, please apply and I will get in touch directly.
