Contract Manager

Contract Manager Rail Hard FM Services

Location: Hertfordshire

Salary: Competitive + Benefits + Electric Car

Contract Type: Permanent / Full-Time

Reports To: Operations Director / Regional Manager

About the Role

We are seeking a proactive and results-driven Contract Manager that is ideally electrical bias to lead the delivery of a high-profile rail Hard FM services contract, ensuring full compliance with all KPIs and SLAs. This is a fantastic opportunity for an experienced professional or a capable Contract Supervisor ready to take the next step who thrives in a fast-paced, safety-critical environment.

Key Responsibilities

• Lead the end-to-end delivery of Hard FM services across rail infrastructure, ensuring all works meet contractual KPIs, SLAs, and company standards.
• Conduct inspections of ongoing and completed works, ensuring quality, compliance, and adherence to technical specifications.
• Provide hands-on technical support to both clients and internal teams, resolving queries and offering expert guidance.
• Manage procurement of materials, ensuring best value, timely delivery, and alignment with project requirements.
• Ensure all works are delivered on time, within budget, and to the required technical and safety standards.
• Act as the main point of contact for the client, attending site and contract meetings, and maintaining strong working relationships.
• Allocate and oversee work issued to specialist subcontractors, ensuring compliance with access protocols, response times, and client expectations.
• Estimate and submit quotations for additional works, ensuring accuracy and commercial viability.
• Undertake condition surveys and produce life expectancy reports, supporting asset management and long-term planning.
• Review tender documentation and develop detailed scopes of work, ensuring clarity and alignment with client requirements.
• Break down tender packages, coordinate supplier pricing, and manage the full tender return process including cover letters and supporting documentation.
• Perform drawing take-offs, compile materials lists, and obtain competitive supplier quotes.
• Raise and manage RFIs to clarify tender ambiguities and ensure accurate project delivery.
• Develop tender programmes and procurement schedules, aligning resources and timelines for successful mobilisation.
• Compile Contract Sum Analyses (CSA) and other commercial documentation to support project costing and reporting.
• Project manage works from mobilisation to completion, ensuring seamless coordination across all phases.

Candidate Profile

Essential:

• Proven experience in Hard FM contract management, ideally within the rail or transport sector.
• Strong electrical knowledge/ experience
• Strong understanding of statutory compliance, asset management, and maintenance regimes.
• Excellent leadership, communication, and stakeholder management skills.
• Ability to interpret and deliver against contractual KPIs and SLAs.
• Full UK driving licence and willingness to travel across sites.

Desirable:

• PTS (Personal Track Safety) certification.
• Technical qualifications in M&E or Building Services.
• Experience using CAFM systems.
• Candidates with Contract Supervisor experience and demonstrable leadership potential will be considered.