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Senior Cloud Identity Administrator
BENTLEY SYSTEMS, INC. Winchester, Hampshire
Select how often (in days) to receive an alert: Position Summary: We are seeking a skilled Senior Cloud Identity Administrator to join our Digital Identity team. The ideal candidate will be responsible for ongoing activities related to identity and authorization of our various cloud services and applications. This role requires familiarity with concepts related to identity, such as multifactor authentication and single sign-on. Key Responsibilities: Cloud Identity & Access Management: Lead and manage the design, implementation, andongoing optimization of cloud-based identity solutions, including Azure Active Directory, AWS IAM, and other cloud IAM services. Identity Federation & Single Sign-On: Configure and manage identity federation (SAML, OAuth, OpenID) and Single Sign-On (SSO) integrations across multiple cloud applications and third-party systems. Administer Privileged Identity Management (PIM) in Entra. Access Control & Security: Establish and enforce security policies for user access, roles, and permissions, including multi-factor authentication (MFA) and conditional access rules. Identity Governance: Implement and maintain identity governance and lifecycle management practices, ensuring compliance with industry standards and regulatory requirements. Collaboration & Cross-Functional Support: Collaborate with internal teams (security, DevOps, application owners) to ensure proper identity and access management practices across cloud-based environments, ensuring compliance and reducing security risks. Monitoring & Troubleshooting: Proactively monitor, troubleshoot, and resolve identity-related incidents and service disruptions, ensuring minimal impact to users and business operations. Documentation & Knowledge Sharing: Develop and maintain technical documentation, including standard operating procedures (SOPs) and best practices for identity management. Mentor junior team members and provide expertise on complex identity challenges. Build and maintain Infrastructure as Code (IaC) modules and applications, preferably using Terraform, to automate tasks and simplify effort. Manage DNS domain registrations, zones, and redirects. Manage certificate lifecycles. Required Skills and Experience: Minimum of 5 years' experience with Microsoft Azure/Entra ID and services. Expertise in identity federation protocols (SAML, OAuth, OpenID Connect) and Single Sign-On (SSO) configurations. Experience with Microsoft Active Directory. Experience with Privileged Identity Management, MFA, and Conditional Access Policies. Working knowledge of all aspects of DNS. Knowledge of scripting and automation tools (PowerShell, Azure CLI, AWS CLI, Python, etc.) to automate tasks and streamline processes. Proficiency in Infrastructure as Code (IaC) tools, preferably Terraform. Ability to troubleshoot complex identity-related issues in cloud environments and implement effective solutions. Ability to work independently and as part of a team. Strong communication skills and the ability to collaborate effectively with stakeholders. This position does not require travel. Requires sitting or standing at will while performing work on a computer (or any other physical requirements ). Preferred Qualifications: Certifications in Azure or other related areas. Familiarity with DevOps practices and CI/CD pipeline integration related to identity management. Knowledge of ServiceNow for change management and incident management. An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction. Competitive Salary and benefits. The opportunity to work within a global and diverse international team. A supportive and collaborative environment. Colleague Recognition Awards. About Bentley Systems Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure - sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent's software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations. Bentley Systems' 5,200 colleagues generate annual revenues of more than $1 billion in 194 countries. Equal Opportunity Employer: Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic. This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training.Know Your Rights as an applicant under the law. As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system. You can make an accommodation request by calling or sending us an email at 2025 Copyright Bentley Systems, Incorporated
Jul 17, 2025
Full time
Select how often (in days) to receive an alert: Position Summary: We are seeking a skilled Senior Cloud Identity Administrator to join our Digital Identity team. The ideal candidate will be responsible for ongoing activities related to identity and authorization of our various cloud services and applications. This role requires familiarity with concepts related to identity, such as multifactor authentication and single sign-on. Key Responsibilities: Cloud Identity & Access Management: Lead and manage the design, implementation, andongoing optimization of cloud-based identity solutions, including Azure Active Directory, AWS IAM, and other cloud IAM services. Identity Federation & Single Sign-On: Configure and manage identity federation (SAML, OAuth, OpenID) and Single Sign-On (SSO) integrations across multiple cloud applications and third-party systems. Administer Privileged Identity Management (PIM) in Entra. Access Control & Security: Establish and enforce security policies for user access, roles, and permissions, including multi-factor authentication (MFA) and conditional access rules. Identity Governance: Implement and maintain identity governance and lifecycle management practices, ensuring compliance with industry standards and regulatory requirements. Collaboration & Cross-Functional Support: Collaborate with internal teams (security, DevOps, application owners) to ensure proper identity and access management practices across cloud-based environments, ensuring compliance and reducing security risks. Monitoring & Troubleshooting: Proactively monitor, troubleshoot, and resolve identity-related incidents and service disruptions, ensuring minimal impact to users and business operations. Documentation & Knowledge Sharing: Develop and maintain technical documentation, including standard operating procedures (SOPs) and best practices for identity management. Mentor junior team members and provide expertise on complex identity challenges. Build and maintain Infrastructure as Code (IaC) modules and applications, preferably using Terraform, to automate tasks and simplify effort. Manage DNS domain registrations, zones, and redirects. Manage certificate lifecycles. Required Skills and Experience: Minimum of 5 years' experience with Microsoft Azure/Entra ID and services. Expertise in identity federation protocols (SAML, OAuth, OpenID Connect) and Single Sign-On (SSO) configurations. Experience with Microsoft Active Directory. Experience with Privileged Identity Management, MFA, and Conditional Access Policies. Working knowledge of all aspects of DNS. Knowledge of scripting and automation tools (PowerShell, Azure CLI, AWS CLI, Python, etc.) to automate tasks and streamline processes. Proficiency in Infrastructure as Code (IaC) tools, preferably Terraform. Ability to troubleshoot complex identity-related issues in cloud environments and implement effective solutions. Ability to work independently and as part of a team. Strong communication skills and the ability to collaborate effectively with stakeholders. This position does not require travel. Requires sitting or standing at will while performing work on a computer (or any other physical requirements ). Preferred Qualifications: Certifications in Azure or other related areas. Familiarity with DevOps practices and CI/CD pipeline integration related to identity management. Knowledge of ServiceNow for change management and incident management. An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction. Competitive Salary and benefits. The opportunity to work within a global and diverse international team. A supportive and collaborative environment. Colleague Recognition Awards. About Bentley Systems Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure - sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent's software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations. Bentley Systems' 5,200 colleagues generate annual revenues of more than $1 billion in 194 countries. Equal Opportunity Employer: Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic. This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training.Know Your Rights as an applicant under the law. As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system. You can make an accommodation request by calling or sending us an email at 2025 Copyright Bentley Systems, Incorporated
Taylor James Resourcing
HR Business Analyst Learning and Development
Taylor James Resourcing
Quick Registration First Name Last Name e-mail Phone Sector Location Our client is a Global Financial Broking firm in London. Client Onboarding KYC Associate. 5 days a week in Administration Assistant - Financial Services Our client is a Financial Market making company in Our client is a Wealth and Asset Management firm in HR Business Analyst Learning and Development Date: 30 Oct 2024 Sector: FINANCIAL MARKETS Type: Contract Location: London Salary: £120000 - 126000 per annum Email: Ref: db38646 We have a 6-month contract for Business Analysts with experience in Human Resources Learning and Development using Workday technology. It's a Hybrid position. Experience in leading and driving change and projects is essential. You will be leading or contributing to business analysis on strategic projects that support our Human Resources Team. Collaborate directly with Business stakeholders, business relationship managers, and technology teams to craft and deliver enabling technology. We also have an IT Business Analyst role supporting GBS capabilities across our offices in the US, UK, and Sweden. The IT Business Analyst is expected to perform at an intermediate level, including: Business Needs Identification: Assess and define business needs, identify capability gaps, and propose solutions. Business Analysis Planning: Choose appropriate analysis approaches, plan, and manage activities to meet deadlines. Stakeholder Analysis & Change: Identify stakeholders, build relationships, and contribute to communication and change management plans. Requirements Analysis and Design Definition: Manage requirements, elicit and validate, and translate into design specifications. Business Case Definition: Develop detailed business justifications for investments. Solution Evaluation: Analyze and assess solution proposals, considering business readiness and value maximization. Work collaboratively with: Business Relationship Managers Business Stakeholders Business customers Process owners IT Architecture, Delivery, and Support teams Also collaborate or take responsibility for: Test Lead Change Management/Communication Lead Essential Qualifications, Skills, and Experience: 3+ years HR IT experience 5+ years as a Business Analyst preferred Experience leading change and projects Knowledge of catalogues, incidents, work queue management, Quotations, Charges, ServiceNow Experience deploying business analysis tools and techniques Experience working with complex systems, strategic thinking Excellent stakeholder management and communication skills Experience with virtual collaboration and managing third-party vendors Desirable Qualifications, Skills, and Experience: Formal certification in business analysis (preferred) Practical Agile methodology experience Experience in a global organization Exposure to User-Centered Design and Design Thinking
Jul 17, 2025
Full time
Quick Registration First Name Last Name e-mail Phone Sector Location Our client is a Global Financial Broking firm in London. Client Onboarding KYC Associate. 5 days a week in Administration Assistant - Financial Services Our client is a Financial Market making company in Our client is a Wealth and Asset Management firm in HR Business Analyst Learning and Development Date: 30 Oct 2024 Sector: FINANCIAL MARKETS Type: Contract Location: London Salary: £120000 - 126000 per annum Email: Ref: db38646 We have a 6-month contract for Business Analysts with experience in Human Resources Learning and Development using Workday technology. It's a Hybrid position. Experience in leading and driving change and projects is essential. You will be leading or contributing to business analysis on strategic projects that support our Human Resources Team. Collaborate directly with Business stakeholders, business relationship managers, and technology teams to craft and deliver enabling technology. We also have an IT Business Analyst role supporting GBS capabilities across our offices in the US, UK, and Sweden. The IT Business Analyst is expected to perform at an intermediate level, including: Business Needs Identification: Assess and define business needs, identify capability gaps, and propose solutions. Business Analysis Planning: Choose appropriate analysis approaches, plan, and manage activities to meet deadlines. Stakeholder Analysis & Change: Identify stakeholders, build relationships, and contribute to communication and change management plans. Requirements Analysis and Design Definition: Manage requirements, elicit and validate, and translate into design specifications. Business Case Definition: Develop detailed business justifications for investments. Solution Evaluation: Analyze and assess solution proposals, considering business readiness and value maximization. Work collaboratively with: Business Relationship Managers Business Stakeholders Business customers Process owners IT Architecture, Delivery, and Support teams Also collaborate or take responsibility for: Test Lead Change Management/Communication Lead Essential Qualifications, Skills, and Experience: 3+ years HR IT experience 5+ years as a Business Analyst preferred Experience leading change and projects Knowledge of catalogues, incidents, work queue management, Quotations, Charges, ServiceNow Experience deploying business analysis tools and techniques Experience working with complex systems, strategic thinking Excellent stakeholder management and communication skills Experience with virtual collaboration and managing third-party vendors Desirable Qualifications, Skills, and Experience: Formal certification in business analysis (preferred) Practical Agile methodology experience Experience in a global organization Exposure to User-Centered Design and Design Thinking
Senior Technical Consultant
Computacenter AG & Co. oHG Colchester, Essex
Select how often (in days) to receive an alert: Senior Technical Consultant Location: UK - Mobile England Job-ID: 214123 Contract type: Standard Business Unit: ServiceNow Life on the team Join a dynamic supportive team working together to solve strong technical challenges by building high-quality ServiceNow solutions. We are one of the first ServiceNow partners in Europe and awarded the 2022 EMEA Elite Segment Partner of the Year, we've grown a team with strong expertise across every aspect of the Now Platform. Our customers look to us for advice, best practice and well-designed implementations. As well as to solve enterprise-wide process challenges by bringing great user experiences, maximising opportunities for automation and integrating across disparate tools. We are an established team of Technical Consultants and Technical Architects at all levels and are looking for people who want to grow with us. From Junior Technical Consultants who are new to the ServiceNow eco-system through to developing our Technical Architects on the Certified Master Architect and Certified Technical Architect programmes, we have lots of opportunity for our people to develop in technical skills and client-facing experience. If you want to contribute to a community that is always growing, then Computacenter's ServiceNow Centre of Excellence may be for you. What you'll do Our Technical Consultants design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. Delivering high quality ServiceNow implementations based on business process requirements. Strong Now Platform Implementation understanding with in-depth knowledge in various ServiceNow applications. Able to communicate on complex issues to meet business and customer requirements to avoid escalations. Keep up to date with current and future market developments, technologies, product and strategies. Ensuring adherence to our coding and design standards, and providing technical hand-over documentation. Increasing application operating efficiency and adapting to new requirements, as necessary. Assisting with system testing and UAT. Escalate issues in line with company processes to ensure customer demands are met. Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer. Recording, qualification and questioning of customer requirements, even in complex projects and in the case of unclear customer requirements. Effective communication skills and be a team player, capable of building collaborative working relationships in a dynamic customer facing environment. You will need to work collaboratively across all SN CoE teams. Depending on your experience you will also: Provide technical design authority and mentor more junior members of the team. Technical lead for medium scale solutions ensuring designs meet customer requirements and achieve appropriate outcomes and deliverables. Acts as a role model for colleagues providing guidance around technical and behavioural competencies to ensure sharing of internal best practice. What you'll need A strong desire to help others by sharing knowledge, peer reviewing, and contributing to technical and process standards. Over 4 years of experience in similar roles within the ServiceNow ecosystem. Proven expertise in multiple areas of the ServiceNow platform, including functionality, database structure, developer APIs, and development tools. An open and friendly personality with strong customer-facing skills in both a virtual and face to face setting (including the ability to deliver presentations/feedback). Ability to provide technical leadership and support to the Centre of Excellence. Experience with Software Development Lifecycle in Agile and Waterfall projects. Self-managing and capable of working independently or as part of a team. Skilled in managing customer expectations. Ability to contribute to technical solution designs and provide input into bid, project, and technical documents. Effective active listening skills and the ability to understand the priorities and concerns of others. Additional information Country: UK Location: Hybrid - Travel to customer sites as required Hours: 37.5 Role Type: Permanent About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world's greatest organisations, driving digital transformation, enabling people and their business.
Jul 17, 2025
Full time
Select how often (in days) to receive an alert: Senior Technical Consultant Location: UK - Mobile England Job-ID: 214123 Contract type: Standard Business Unit: ServiceNow Life on the team Join a dynamic supportive team working together to solve strong technical challenges by building high-quality ServiceNow solutions. We are one of the first ServiceNow partners in Europe and awarded the 2022 EMEA Elite Segment Partner of the Year, we've grown a team with strong expertise across every aspect of the Now Platform. Our customers look to us for advice, best practice and well-designed implementations. As well as to solve enterprise-wide process challenges by bringing great user experiences, maximising opportunities for automation and integrating across disparate tools. We are an established team of Technical Consultants and Technical Architects at all levels and are looking for people who want to grow with us. From Junior Technical Consultants who are new to the ServiceNow eco-system through to developing our Technical Architects on the Certified Master Architect and Certified Technical Architect programmes, we have lots of opportunity for our people to develop in technical skills and client-facing experience. If you want to contribute to a community that is always growing, then Computacenter's ServiceNow Centre of Excellence may be for you. What you'll do Our Technical Consultants design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. Delivering high quality ServiceNow implementations based on business process requirements. Strong Now Platform Implementation understanding with in-depth knowledge in various ServiceNow applications. Able to communicate on complex issues to meet business and customer requirements to avoid escalations. Keep up to date with current and future market developments, technologies, product and strategies. Ensuring adherence to our coding and design standards, and providing technical hand-over documentation. Increasing application operating efficiency and adapting to new requirements, as necessary. Assisting with system testing and UAT. Escalate issues in line with company processes to ensure customer demands are met. Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer. Recording, qualification and questioning of customer requirements, even in complex projects and in the case of unclear customer requirements. Effective communication skills and be a team player, capable of building collaborative working relationships in a dynamic customer facing environment. You will need to work collaboratively across all SN CoE teams. Depending on your experience you will also: Provide technical design authority and mentor more junior members of the team. Technical lead for medium scale solutions ensuring designs meet customer requirements and achieve appropriate outcomes and deliverables. Acts as a role model for colleagues providing guidance around technical and behavioural competencies to ensure sharing of internal best practice. What you'll need A strong desire to help others by sharing knowledge, peer reviewing, and contributing to technical and process standards. Over 4 years of experience in similar roles within the ServiceNow ecosystem. Proven expertise in multiple areas of the ServiceNow platform, including functionality, database structure, developer APIs, and development tools. An open and friendly personality with strong customer-facing skills in both a virtual and face to face setting (including the ability to deliver presentations/feedback). Ability to provide technical leadership and support to the Centre of Excellence. Experience with Software Development Lifecycle in Agile and Waterfall projects. Self-managing and capable of working independently or as part of a team. Skilled in managing customer expectations. Ability to contribute to technical solution designs and provide input into bid, project, and technical documents. Effective active listening skills and the ability to understand the priorities and concerns of others. Additional information Country: UK Location: Hybrid - Travel to customer sites as required Hours: 37.5 Role Type: Permanent About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world's greatest organisations, driving digital transformation, enabling people and their business.
Solution Architect
London Insurance Life
time left to apply End Date: July 31, 2025 (15 days left to apply) job requisition id R Who are we? Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Solution Architect Role Definition The Howden Group Holdings (HGH), Group IT Enterprise Architecture (EA) function is responsible for aligning the Group's technology strategy with the overall business strategy via its three service pillars: reviewing and governing the solution architecture for all change deliveries, ensuring integrity of the solution architecture and key design decisions in line with technical suitability, Group standards, policies and principles, defining solutions (where required) and providing architecture guidance and architecture management services for change planning & delivery with the objective of ensuring alignment to Group's strategic objectives, compliance to Group policies and conformance to Group standards reviewing, introducing and maintaining principles and standards for design governance in line with evolving business needs and Group policies Howden Group are embarking on a number of strategic systems and technology transformation initiatives for its business units and regions across the globe. The Solution Architect role reporting to the Enterprise Solution Architect will play a leadership role on Howden Group IT projects reviewing requirements, solution specifications, reviewing solution options, defining and documenting high-level and detailed solution architecture for projects by engaging all relevant business and IT stakeholders, ensuring consistent implementation of strategic solutions across the business and representing the project in Architecture review and governance forums. The Solution Architect will provide architecture and technical leadership and own day-to-day management of architecture activities and architecture deliverables (Business Architecture, Systems and Technical architecture domains) on projects ensuring delivery of high-quality architecture deliverables aligned to strategic target architecture and relevant roadmaps. Key Responsibilities / Accountabilities The Solution Architect will be accountable for the definition and delivery of high-level solution architecture and details design artefacts and manage change governance of the overall architecture for key delivery initiatives. Key responsibilities include: Day-to-day management of all architecture activities including coordination between analysis, design and build activities across delivery teams (e.g. delivery work-streams, suppliers, partners etc.) Development of high-level and detailed solution architecture documentation to enable consistent communication and common understanding of the overall architecture for senior leadership and delivery teams Ensuring development of solution options where required, consistent review of solution options for strategic alignment and rigorous management of key design decisions, working with wider business and IT stakeholders and leveraging existing governance forums Provide timely reporting and escalation of architecture activities, architecture risks, issues, assumptions and dependencies for key projects/programmes Ensuring timely delivery of high-quality architecture activities and deliverables for the programme Liaising with architecture and wider programme and BAU resources for delivery and governance of architecture deliverables Acting as the technical and architecture authority on the programme/projects (and wider strategic solutions as required) Managing architecture change on the programme/projects and governance of the e2e solution architecture Maintaining architecture documentation and architecture plans for the programme Providing architecture and technical oversight during delivery ensuring delivery alignment to approved architecture Creating and maintaining target, transition-state architecture and associated architecture roadmaps for the programme As a senior member of the delivery team and the Group Enterprise Architecture function, the Solution Architect may be required to perform wider duties and tasks within the capabilities and responsibilities of the role. Skills and abilities needed to perform role Business and systems analysis and design skills Enterprise and Solution Architecture skills using industry standard architecture frameworks and methodologies e.g. TOGAF, British Computer Society (BCS) Enterprise and Solution Architecture approach Strong technical skills in defining systems and technology solution architecture using Microsoft Azure, Microsoft .NET and Microsoft enterprise platforms and technologies such as Microsoft Entra ID and M365 Services (SharePoint, Teams, Exchange Online). Strong technical skills in defining and systems and technology solution architecture using Salesforce technologies (e.g. Salesforce Lightning PaaS for application development) and ServiceNow Strong technical skills in Enterprise-grade integration architecture including modern RESTful API approaches and traditional file transfer, messaging, web services and ESB approaches Good technical skills and awareness of enterprise-grade solution architecture definition integrating channel solutions with core business systems, CRM (preferably some Salesforce CRM technical awareness), HR and Finance systems (preferably some awareness or experience of Workday HCM and Workday Finance implementations), modern Data platform and Business Intelligence (BI) skills Good technical, infrastructure and security architecture skills including good understanding and awareness of IT service management (e.g. ITIL) and IT governance (e.g. CoBIT) frameworks Good technical skills and awareness of web / digital technologies and the business advantages of varying technology and operational approaches to managing web based sales and communications channels Strong documentation, communication (written and verbal) and presentation skills, especially the ability to tailor messages to senior stakeholder and technical delivery teams Knowledge and Experience Experience working in an insurance (preferably insurance broking) environment and good knowledge , understanding of insurance systems (preferably insurance broking platforms) Experience initiating and providing architecture leadership for large scale business-critical transformation projects Knowledge or good awareness of the London Insurance Market concepts and ways of transacting speciality business Good knowledge and awareness of enterprise-grade CRM (Salesforce preferably), HR and Finance (Workday preferably) systems, amongst others. Knowledge of working in a regulated environment e.g. FCA, PRA and wider regulatory, compliance environment for global insurance businesses (e.g. GDPR) Knowledge of Business Intelligence and Data platform technologies (e.g. Microsoft Fabric, Databricks etc.). Good knowledge of technology governance standards Good knowledge of technology best practice including SDLC Working knowledge of Enterprise and Solution Architecture frameworks and methodologies (e.g. TOGAF) Professional Qualifications Bachelor's degree in Information Technology, Computer Science or a related Science & Technology of Engineering discipline British Computer Society (BCS) certification in Enterprise & Solution Architecture, TOGAF or Archimate certification What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working . If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Who are we? Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18 . click apply for full job details
Jul 17, 2025
Full time
time left to apply End Date: July 31, 2025 (15 days left to apply) job requisition id R Who are we? Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Solution Architect Role Definition The Howden Group Holdings (HGH), Group IT Enterprise Architecture (EA) function is responsible for aligning the Group's technology strategy with the overall business strategy via its three service pillars: reviewing and governing the solution architecture for all change deliveries, ensuring integrity of the solution architecture and key design decisions in line with technical suitability, Group standards, policies and principles, defining solutions (where required) and providing architecture guidance and architecture management services for change planning & delivery with the objective of ensuring alignment to Group's strategic objectives, compliance to Group policies and conformance to Group standards reviewing, introducing and maintaining principles and standards for design governance in line with evolving business needs and Group policies Howden Group are embarking on a number of strategic systems and technology transformation initiatives for its business units and regions across the globe. The Solution Architect role reporting to the Enterprise Solution Architect will play a leadership role on Howden Group IT projects reviewing requirements, solution specifications, reviewing solution options, defining and documenting high-level and detailed solution architecture for projects by engaging all relevant business and IT stakeholders, ensuring consistent implementation of strategic solutions across the business and representing the project in Architecture review and governance forums. The Solution Architect will provide architecture and technical leadership and own day-to-day management of architecture activities and architecture deliverables (Business Architecture, Systems and Technical architecture domains) on projects ensuring delivery of high-quality architecture deliverables aligned to strategic target architecture and relevant roadmaps. Key Responsibilities / Accountabilities The Solution Architect will be accountable for the definition and delivery of high-level solution architecture and details design artefacts and manage change governance of the overall architecture for key delivery initiatives. Key responsibilities include: Day-to-day management of all architecture activities including coordination between analysis, design and build activities across delivery teams (e.g. delivery work-streams, suppliers, partners etc.) Development of high-level and detailed solution architecture documentation to enable consistent communication and common understanding of the overall architecture for senior leadership and delivery teams Ensuring development of solution options where required, consistent review of solution options for strategic alignment and rigorous management of key design decisions, working with wider business and IT stakeholders and leveraging existing governance forums Provide timely reporting and escalation of architecture activities, architecture risks, issues, assumptions and dependencies for key projects/programmes Ensuring timely delivery of high-quality architecture activities and deliverables for the programme Liaising with architecture and wider programme and BAU resources for delivery and governance of architecture deliverables Acting as the technical and architecture authority on the programme/projects (and wider strategic solutions as required) Managing architecture change on the programme/projects and governance of the e2e solution architecture Maintaining architecture documentation and architecture plans for the programme Providing architecture and technical oversight during delivery ensuring delivery alignment to approved architecture Creating and maintaining target, transition-state architecture and associated architecture roadmaps for the programme As a senior member of the delivery team and the Group Enterprise Architecture function, the Solution Architect may be required to perform wider duties and tasks within the capabilities and responsibilities of the role. Skills and abilities needed to perform role Business and systems analysis and design skills Enterprise and Solution Architecture skills using industry standard architecture frameworks and methodologies e.g. TOGAF, British Computer Society (BCS) Enterprise and Solution Architecture approach Strong technical skills in defining systems and technology solution architecture using Microsoft Azure, Microsoft .NET and Microsoft enterprise platforms and technologies such as Microsoft Entra ID and M365 Services (SharePoint, Teams, Exchange Online). Strong technical skills in defining and systems and technology solution architecture using Salesforce technologies (e.g. Salesforce Lightning PaaS for application development) and ServiceNow Strong technical skills in Enterprise-grade integration architecture including modern RESTful API approaches and traditional file transfer, messaging, web services and ESB approaches Good technical skills and awareness of enterprise-grade solution architecture definition integrating channel solutions with core business systems, CRM (preferably some Salesforce CRM technical awareness), HR and Finance systems (preferably some awareness or experience of Workday HCM and Workday Finance implementations), modern Data platform and Business Intelligence (BI) skills Good technical, infrastructure and security architecture skills including good understanding and awareness of IT service management (e.g. ITIL) and IT governance (e.g. CoBIT) frameworks Good technical skills and awareness of web / digital technologies and the business advantages of varying technology and operational approaches to managing web based sales and communications channels Strong documentation, communication (written and verbal) and presentation skills, especially the ability to tailor messages to senior stakeholder and technical delivery teams Knowledge and Experience Experience working in an insurance (preferably insurance broking) environment and good knowledge , understanding of insurance systems (preferably insurance broking platforms) Experience initiating and providing architecture leadership for large scale business-critical transformation projects Knowledge or good awareness of the London Insurance Market concepts and ways of transacting speciality business Good knowledge and awareness of enterprise-grade CRM (Salesforce preferably), HR and Finance (Workday preferably) systems, amongst others. Knowledge of working in a regulated environment e.g. FCA, PRA and wider regulatory, compliance environment for global insurance businesses (e.g. GDPR) Knowledge of Business Intelligence and Data platform technologies (e.g. Microsoft Fabric, Databricks etc.). Good knowledge of technology governance standards Good knowledge of technology best practice including SDLC Working knowledge of Enterprise and Solution Architecture frameworks and methodologies (e.g. TOGAF) Professional Qualifications Bachelor's degree in Information Technology, Computer Science or a related Science & Technology of Engineering discipline British Computer Society (BCS) certification in Enterprise & Solution Architecture, TOGAF or Archimate certification What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working . If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent Who are we? Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18 . click apply for full job details
EXPERIS
CMDB Expert
EXPERIS Wokingham, Berkshire
Role Title: CMDB Expert Duration: 3 Months Location: Wokingham (hybrid) Rate: 420 Per Day - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose / summary Manage operational tasks using discovery capabilities to populate, monitor and maintain CMDB CIs, ensuring that CMDB is current, accurate, and stable. Define, document, implement, and improve processes for the CMDB to ensure overall data integrity and alignment to best practice. Promotes awareness and acceptance of the CMDB, supporting maturity and growth for the utilisation of the CMDB across the business. Act as subject matter expert for CMDB, CSDM, discovery, service mapping and related processes. Collaborate with Service Design & Transition, Service Configuration, Architecture, Change Management, Service Delivery and Technical Teams amongst other stakeholders and processes to ensure accurate CMDB structure and maintenance aligning to their strategic planning and process definitions or requirements. Responsible for monitoring and maintaining or data integrations related to Discovery or 3rd party solutions to enrich CIs in the CMDB. Stay updated with ServiceNow releases and features to ensure the continued growth of the platform and processes it enables. Assist ServiceNow Administrator(s) with day-to-day activities as priorities require. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Jul 17, 2025
Contractor
Role Title: CMDB Expert Duration: 3 Months Location: Wokingham (hybrid) Rate: 420 Per Day - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose / summary Manage operational tasks using discovery capabilities to populate, monitor and maintain CMDB CIs, ensuring that CMDB is current, accurate, and stable. Define, document, implement, and improve processes for the CMDB to ensure overall data integrity and alignment to best practice. Promotes awareness and acceptance of the CMDB, supporting maturity and growth for the utilisation of the CMDB across the business. Act as subject matter expert for CMDB, CSDM, discovery, service mapping and related processes. Collaborate with Service Design & Transition, Service Configuration, Architecture, Change Management, Service Delivery and Technical Teams amongst other stakeholders and processes to ensure accurate CMDB structure and maintenance aligning to their strategic planning and process definitions or requirements. Responsible for monitoring and maintaining or data integrations related to Discovery or 3rd party solutions to enrich CIs in the CMDB. Stay updated with ServiceNow releases and features to ensure the continued growth of the platform and processes it enables. Assist ServiceNow Administrator(s) with day-to-day activities as priorities require. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Adecco
ServiceNow Architect x3 - UK Wide
Adecco
ServiceNow Architect x3 - UK Wide 80- 100k + bonus + benefits We are looking for ServiceNow Architect to establish and enforce systems design and architectural standards, maintain best practices, and drive the principles throughout the systems delivery lifecycle. Provide input to the design of ServiceNow-based solutions as a recognized Architect or Design Authority. Provide input to bids and assist in presenting proposals to potential clients. Bring thought leadership and innovative solution ideas to existing clients and bids alike Skills Experience in ServiceNow development and architecture. Wide-ranging experience in designing and implementing complex ServiceNow solutions across various modules, including custom applications and integrations. Responsibility for the development and maintenance of Low- and High-Level Design Documentation. Broad experience across the Now Platform. Experience in managing & administering ServiceNow in SaaS environments. Good communication skills (written and speaking skills), Good attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments. Expected Certifications: ServiceNow CSA Any ServiceNow Implementation Certifications ITIL Foundation Certified
Jul 17, 2025
Full time
ServiceNow Architect x3 - UK Wide 80- 100k + bonus + benefits We are looking for ServiceNow Architect to establish and enforce systems design and architectural standards, maintain best practices, and drive the principles throughout the systems delivery lifecycle. Provide input to the design of ServiceNow-based solutions as a recognized Architect or Design Authority. Provide input to bids and assist in presenting proposals to potential clients. Bring thought leadership and innovative solution ideas to existing clients and bids alike Skills Experience in ServiceNow development and architecture. Wide-ranging experience in designing and implementing complex ServiceNow solutions across various modules, including custom applications and integrations. Responsibility for the development and maintenance of Low- and High-Level Design Documentation. Broad experience across the Now Platform. Experience in managing & administering ServiceNow in SaaS environments. Good communication skills (written and speaking skills), Good attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments. Expected Certifications: ServiceNow CSA Any ServiceNow Implementation Certifications ITIL Foundation Certified
SF Recruitment
ServiceNow System Administrator
SF Recruitment
ServiceNow System Administrator with experience working in an ITSM environment is sought on a fully remote contract basis by a global financial technology leader. Working with international retailers to deliver cutting-edge payment solutions this ServiceNow System Admin will join a newly formed ServiceNow service management central service offering excellent project work and contract longevity. This ServiceNow System Administrator should have most of the following key skills: - At least a year's ServiceNow system admin experience ideally gained in a ITSM environment - Hands-on experience configuring core ITSM modules (Incident, Change, Request, CMDB). - Solid understanding of ServiceNow architecture and scripting - Experience integrating ServiceNow with other platforms using REST/SOAP APIs. - Excellent communication and stakeholder management skills. Whilst the max day rate on offer is £260 the contract is a minimum of 12 months (with high probability of extension), fully remote and is outside of IR35. ServiceNow System Administrator UK (fully remote) £250- £260 per day outside of IR35 12 months with extension potential
Jul 17, 2025
Seasonal
ServiceNow System Administrator with experience working in an ITSM environment is sought on a fully remote contract basis by a global financial technology leader. Working with international retailers to deliver cutting-edge payment solutions this ServiceNow System Admin will join a newly formed ServiceNow service management central service offering excellent project work and contract longevity. This ServiceNow System Administrator should have most of the following key skills: - At least a year's ServiceNow system admin experience ideally gained in a ITSM environment - Hands-on experience configuring core ITSM modules (Incident, Change, Request, CMDB). - Solid understanding of ServiceNow architecture and scripting - Experience integrating ServiceNow with other platforms using REST/SOAP APIs. - Excellent communication and stakeholder management skills. Whilst the max day rate on offer is £260 the contract is a minimum of 12 months (with high probability of extension), fully remote and is outside of IR35. ServiceNow System Administrator UK (fully remote) £250- £260 per day outside of IR35 12 months with extension potential
Syntax Consultancy Ltd
Technical Solution Architect
Syntax Consultancy Ltd
Technical Solution Architect 3 Month Contract London (Hybrid) £360/day (Outside IR35) Technical Solution Architect needed for a 3 Month Contract in West London (Hybrid). Start ASAP in July/August 2025. Working with a global IT Consultancy for a Telecoms end client on large-scale projects. Paying £360/day (Outside IR35). Hybrid working - with 3 days/week working remotely from home (WFH) + 3 days/week working on site in London (Paddington). Key skills, experience + tasks will include: Providing end-to-end technical design for complex network security architecture deployments and migrations. Must have multi-domain expertise including: LAN/WAN, firewalls, F5, Zscaler ZPA/ZIA, and routing protocols like BGP/OSPF, route maps + redistribution. Hands-on design / migration skills with at least 2 of: Checkpoint R8x firewalls, Cisco, Juniper LAN/WANs, F5 BIG-IP, LTM/GTM/AFM, Zscaler ZIA, ZPA, SD-WAN. Validating / integrating component designs for LAN, firewall, F5, WAN, VPN, ZPA/ZIA + security controls. Owning overall solution architecture, low-level designs (LLD), solution integrity from high-level architecture through to handover, acting as the single technical point of contact for external customers. Producing / maintaining architecture decks, LLDs, change packs (ER/CR forms), rollback procedures, and run books. Reviewing implementation artefacts (configs, Ansible/ Terraform scripts, F5 iRules) to ensure alignment to LLD. Qualifications: CCNP/CCIE Enterprise or Security, JNCIP/JNCIE, F5 CTS, Check Point CCSE, Zscaler ZCCA IA / ZCCA IAE, TOGAF, ITILv4. Providing 24/7 escalation cover to meet migration deadlines when rostered. Advantageous: scripting/automation (Python, Ansible, Terraform), Visio, Draw.io, ServiceNow, Remedy, SharePoint governance.
Jul 17, 2025
Contractor
Technical Solution Architect 3 Month Contract London (Hybrid) £360/day (Outside IR35) Technical Solution Architect needed for a 3 Month Contract in West London (Hybrid). Start ASAP in July/August 2025. Working with a global IT Consultancy for a Telecoms end client on large-scale projects. Paying £360/day (Outside IR35). Hybrid working - with 3 days/week working remotely from home (WFH) + 3 days/week working on site in London (Paddington). Key skills, experience + tasks will include: Providing end-to-end technical design for complex network security architecture deployments and migrations. Must have multi-domain expertise including: LAN/WAN, firewalls, F5, Zscaler ZPA/ZIA, and routing protocols like BGP/OSPF, route maps + redistribution. Hands-on design / migration skills with at least 2 of: Checkpoint R8x firewalls, Cisco, Juniper LAN/WANs, F5 BIG-IP, LTM/GTM/AFM, Zscaler ZIA, ZPA, SD-WAN. Validating / integrating component designs for LAN, firewall, F5, WAN, VPN, ZPA/ZIA + security controls. Owning overall solution architecture, low-level designs (LLD), solution integrity from high-level architecture through to handover, acting as the single technical point of contact for external customers. Producing / maintaining architecture decks, LLDs, change packs (ER/CR forms), rollback procedures, and run books. Reviewing implementation artefacts (configs, Ansible/ Terraform scripts, F5 iRules) to ensure alignment to LLD. Qualifications: CCNP/CCIE Enterprise or Security, JNCIP/JNCIE, F5 CTS, Check Point CCSE, Zscaler ZCCA IA / ZCCA IAE, TOGAF, ITILv4. Providing 24/7 escalation cover to meet migration deadlines when rostered. Advantageous: scripting/automation (Python, Ansible, Terraform), Visio, Draw.io, ServiceNow, Remedy, SharePoint governance.
Managing Director, Global IT Customer Services
FTI Consulting, Inc
Managing Director, Global IT Customer Services FTI Consulting is the world's leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world's leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities. At FTI Consulting, you will be inspired and empowered to make an impact on headline matters that change history.Working side by side with the world's leading experts in your field, you will be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you. Are you ready to make an impact? About the Role The Information Technology Group (ITG) is a collection of people, processes and technology investments that are designed to achieve the business goals of FTI Consulting. The Managing Director, Global Customer Services is a key member of the Information Technology Group (ITG), overseeing global operational delivery and service management, Tier's 1,2 and 3, across the Americas, EMEA, and APAC regions. This role leads a global team responsible for IT Operations, Helpdesk/Technical Support, Security Operations, Acquisition Integration, and Infrastructure Management. The ideal candidate will be technically proficient, operationally excellent, and capable of driving high-impact service delivery, change management, and stakeholder satisfaction at scale. What You'll Do Strategic Leadership Partner with CIO and IT leadership to define and execute IT strategy aligned with FTI's business goals. Communicate and collaborate regularly with senior IT leadership and staff to develop IT vision, strategy, and standards that align with business development opportunities. Represent IT Operations in global leadership forums, contributing to enterprise strategy, integration planning, and technology vision. Coordinate IT Operations, Technical Support, Acquisition Integration, Infrastructure Management, and Security Operations in strategic planning and resource allocation. Ensure IT policies and procedures are implemented, tracked, and reported to the CIO. Serve as a consultative resource across FTI, assisting in short-term projects and problem resolution. Oversee IT Operations compliance with data privacy and all other regulatory requirements. Operational Execution Manage and mentor a global team of 35-50 staff and contractors, including 5-6 direct reports. Oversee IT Operations' participation in ITG matrix teams (technical steering committees for system architecture and operations). Oversee service desk and helpdesk operations, including 24x7 support escalation and IT ticket resolution. Lead global incident and change management processes. Manage overall IT Operations framework (structure, people, delivery processes), including measurement metrics and performance management. Provide staff coaching, recognition, training, and development. Ensure adherence to project management methodologies and foster accountability and initiative. Support and direct enterprise and business segment-specific projects as project manager. Facilitate collaboration across IT teams and corporate/business segments. Technical Oversight Design and implement scalable technical solutions for 8,000-10,000 global users. Lead cybersecurity and privacy-related technology initiatives. Oversee global laptop lifecycle: forecasting, procurement, deployment, patching, and disposal. Troubleshoot complex infrastructure issues (e.g., AD, DNS, email routing). Ensure effective deployment and usage of tools such as SSO, MFA, Microsoft 365 (Teams, OneDrive, SharePoint, Multi-Geo), and conditional access. Oversee configuration and usage of ServiceNow for service management. Administer the IT General Control (ITGC) environment. Lead technology integration during mergers and acquisitions to align infrastructure and support systems. Evaluate emerging technologies for improved user experience and business alignment. Assist with hardware/software requirement forecasting and cost-benefit analysis. Develop strategic vendor relationships and manage contracts. Manage a global IT Operations budget effectively and strategically. How You'll Grow ITG uses an"IT Service Portfolio"approach to align with business priorities, and to articulate and communicate the diversification of IT investments for the business. FTI Consulting leverages the Information Technology Group (ITG) to accomplish the following goals: Improve Practitioner Productivity and grow the business with IT, Reduce Risks with IT in the business, andManage a balanced set of IT investments that meet business objectives. We encourage our employees to become "Super Users" of all our services, take advantage of multiple opportunities to work with colleagues on the wide array of cross functional to inter department projects, and self-improve through professional development. What You Will Need To Succeed Basic Qualifications 20+ years of relevant IT experience (including 10+ years in service operations) 3-4 year degree in Computer Science, Information Systems, or related field Proven track record of managing large, global IT operations teams Demonstrated experience managing budgets, vendors, and contracts Deep technical expertise across infrastructure, identity/access management, cybersecurity, and Microsoft cloud environments Experience managing global acquisition integration programs Comprehensive knowledge of all information systems technology disciplines. Industry expertise of best practices, standards, and technology Experience in directing IT policies and procedures Project Management Experience Ability to travel to FTI office(s) as needed Applicants must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor applicants for work visas Preferred Qualifications Technical Certifications: ITIL Expert, CISSP, CISA, CRISC Technical Expertise: Active Directory, DNS, SSO, MFA, Conditional Access Office collaboration and booking systems ServiceNow configuration management Microsoft 365 (Teams, SharePoint, OneDrive, Multi-Geo) Management of broader IT disciplines such as Enterprise Architecture, Cybersecurity, Infrastructure, and Applications Graduate degree in a technology or management discipline Willingness to provide after-hours on-call support (24/7 availability) Willingness to perform physical labor occasionally (e.g., equipment moves) Commitment to daily time entry and internal support documentation Ability to act as backup or alternate for other IT staff as needed About FTI Consulting FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 8,100 employees located in 33 countries and territories. Our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. Additional Information Job Family/Level: Core Operations Level 5 - Tier 1 Employee Status: Regular Compensation Previous Job Searches My Profile Create and manage profiles for future opportunities. At FTI Consulting, our goal is to attract, hire, acquire, develop and, most importantly, retain the best and most talentedpeople in the world. As our company continues to grow, we remain focused on building and maintaining a strong cultureof diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race,color, religion, creed, national origin or ancestry, gender, age, marital status, sexual orientation, status as a qualifiedindividual with a disability, status as a protected veteran, union affiliation, genetic information, sex, citizenshipstatus, or any other factor prohibited by law.
Jul 16, 2025
Full time
Managing Director, Global IT Customer Services FTI Consulting is the world's leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world's leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities. At FTI Consulting, you will be inspired and empowered to make an impact on headline matters that change history.Working side by side with the world's leading experts in your field, you will be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you. Are you ready to make an impact? About the Role The Information Technology Group (ITG) is a collection of people, processes and technology investments that are designed to achieve the business goals of FTI Consulting. The Managing Director, Global Customer Services is a key member of the Information Technology Group (ITG), overseeing global operational delivery and service management, Tier's 1,2 and 3, across the Americas, EMEA, and APAC regions. This role leads a global team responsible for IT Operations, Helpdesk/Technical Support, Security Operations, Acquisition Integration, and Infrastructure Management. The ideal candidate will be technically proficient, operationally excellent, and capable of driving high-impact service delivery, change management, and stakeholder satisfaction at scale. What You'll Do Strategic Leadership Partner with CIO and IT leadership to define and execute IT strategy aligned with FTI's business goals. Communicate and collaborate regularly with senior IT leadership and staff to develop IT vision, strategy, and standards that align with business development opportunities. Represent IT Operations in global leadership forums, contributing to enterprise strategy, integration planning, and technology vision. Coordinate IT Operations, Technical Support, Acquisition Integration, Infrastructure Management, and Security Operations in strategic planning and resource allocation. Ensure IT policies and procedures are implemented, tracked, and reported to the CIO. Serve as a consultative resource across FTI, assisting in short-term projects and problem resolution. Oversee IT Operations compliance with data privacy and all other regulatory requirements. Operational Execution Manage and mentor a global team of 35-50 staff and contractors, including 5-6 direct reports. Oversee IT Operations' participation in ITG matrix teams (technical steering committees for system architecture and operations). Oversee service desk and helpdesk operations, including 24x7 support escalation and IT ticket resolution. Lead global incident and change management processes. Manage overall IT Operations framework (structure, people, delivery processes), including measurement metrics and performance management. Provide staff coaching, recognition, training, and development. Ensure adherence to project management methodologies and foster accountability and initiative. Support and direct enterprise and business segment-specific projects as project manager. Facilitate collaboration across IT teams and corporate/business segments. Technical Oversight Design and implement scalable technical solutions for 8,000-10,000 global users. Lead cybersecurity and privacy-related technology initiatives. Oversee global laptop lifecycle: forecasting, procurement, deployment, patching, and disposal. Troubleshoot complex infrastructure issues (e.g., AD, DNS, email routing). Ensure effective deployment and usage of tools such as SSO, MFA, Microsoft 365 (Teams, OneDrive, SharePoint, Multi-Geo), and conditional access. Oversee configuration and usage of ServiceNow for service management. Administer the IT General Control (ITGC) environment. Lead technology integration during mergers and acquisitions to align infrastructure and support systems. Evaluate emerging technologies for improved user experience and business alignment. Assist with hardware/software requirement forecasting and cost-benefit analysis. Develop strategic vendor relationships and manage contracts. Manage a global IT Operations budget effectively and strategically. How You'll Grow ITG uses an"IT Service Portfolio"approach to align with business priorities, and to articulate and communicate the diversification of IT investments for the business. FTI Consulting leverages the Information Technology Group (ITG) to accomplish the following goals: Improve Practitioner Productivity and grow the business with IT, Reduce Risks with IT in the business, andManage a balanced set of IT investments that meet business objectives. We encourage our employees to become "Super Users" of all our services, take advantage of multiple opportunities to work with colleagues on the wide array of cross functional to inter department projects, and self-improve through professional development. What You Will Need To Succeed Basic Qualifications 20+ years of relevant IT experience (including 10+ years in service operations) 3-4 year degree in Computer Science, Information Systems, or related field Proven track record of managing large, global IT operations teams Demonstrated experience managing budgets, vendors, and contracts Deep technical expertise across infrastructure, identity/access management, cybersecurity, and Microsoft cloud environments Experience managing global acquisition integration programs Comprehensive knowledge of all information systems technology disciplines. Industry expertise of best practices, standards, and technology Experience in directing IT policies and procedures Project Management Experience Ability to travel to FTI office(s) as needed Applicants must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor applicants for work visas Preferred Qualifications Technical Certifications: ITIL Expert, CISSP, CISA, CRISC Technical Expertise: Active Directory, DNS, SSO, MFA, Conditional Access Office collaboration and booking systems ServiceNow configuration management Microsoft 365 (Teams, SharePoint, OneDrive, Multi-Geo) Management of broader IT disciplines such as Enterprise Architecture, Cybersecurity, Infrastructure, and Applications Graduate degree in a technology or management discipline Willingness to provide after-hours on-call support (24/7 availability) Willingness to perform physical labor occasionally (e.g., equipment moves) Commitment to daily time entry and internal support documentation Ability to act as backup or alternate for other IT staff as needed About FTI Consulting FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 8,100 employees located in 33 countries and territories. Our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. Additional Information Job Family/Level: Core Operations Level 5 - Tier 1 Employee Status: Regular Compensation Previous Job Searches My Profile Create and manage profiles for future opportunities. At FTI Consulting, our goal is to attract, hire, acquire, develop and, most importantly, retain the best and most talentedpeople in the world. As our company continues to grow, we remain focused on building and maintaining a strong cultureof diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race,color, religion, creed, national origin or ancestry, gender, age, marital status, sexual orientation, status as a qualifiedindividual with a disability, status as a protected veteran, union affiliation, genetic information, sex, citizenshipstatus, or any other factor prohibited by law.
Kyndryl
Organisational Change Management Lead Consultant
Kyndryl
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you a visionary thinker with a passion for driving organisational change and innovation? Are you fascinated by the intricate workings of businesses and eager to help customers navigate complex challenges? Then we have a unique opportunity for you as a Business Strategy Consultant. In this role, you will lead and guide dynamic consulting projects that involve strategic planning, organisational restructuring, and effective management to optimise business efficiencies. You will work collaboratively with senior management at customer organisations, analysing their businesses and providing innovative recommendations for enhancements and improvements. As a Business Strategy Consultant, you will have the opportunity to make a real impact. You will build strong relationships with customers, conducting interviews and gathering relevant data to gain invaluable insights into their organisations. You will conduct market research, analysing industry trends and evaluating the market landscape to identify growth opportunities and mitigate risks. With your keen eye for detail, you will assess the customer's current business operations, processes, and systems to identify areas for improvement and drive lasting change. Using your understanding of the customer's unique needs and goals, you will develop comprehensive strategies and action plans that drive transformative results. But the job doesn't end there - you will also monitor the progress of implemented strategies and measure their impact on key performance indicators (KPIs), ensuring that your customers achieve the best possible outcomes. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions - so, if you're a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology. Your Future at Kyndryl As a Business Strategy Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritises customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Key responsibilities: Navigate complex organisational structures to effectively deliver OCM solutions. Contribute to business growth by supporting proposal development and client presentations, collaborating with internal stakeholders. Support the UK&I OCM Director in developing the OCM practice. Design Change & Adoption solutions unique to the customer's needs, adopting and adapting the Global OCM service offering. Adhere to project governance and reporting requirements. Lead and manage high-impact OCM initiatives and become the Change Lead assigned to manage client engagements and manage the required OCM team to deliver success, to budget and time. Mentor and coach team members to ensure high-quality OCM delivery. Contribute to the continuous improvement of OCM methodologies and tools. Required Skills and Experience: Bachelor's degree. 10+ years of OCM Change Management experience in consulting, preferably technology consulting in core OCM workstreams such as Change Management, Communications, Learning and Change Leadership. Strong consulting skills, including strategic thinking and problem-solving. Effective communication and presentation skills and ability to self-produce impactful and engaging content. Ability to build strong relationships with clients and stakeholders both internal and external (customers). Familiarity with project management methodologies & Change delivery frameworks. Familiarity or experience with Target Operating Model transitions. Experience designing and delivering core Change deliverables such as, Stakeholder Analysis, Communication strategy / plans / campaign execution, Change Strategies, Change Impacts Management, Change Network Management, Training programs, and Change measurement. Strong analytical and organisational skills. Relevant OCM certifications (e.g., Prosci, AIP, APMG). Preferred Skills and Experience: Experience in consulting pre-sales activities such as RFP and business development work. Master's degree in Organisational Change Management or related field. Experience with IT managed services and IT infrastructure services. Experience with digital communication and training tools. Technical certifications (ITIL, Agile, etc.). Experience in Agile, DevOps, or cloud transformation environments. Familiarity with tools like Microsoft 365, ServiceNow, Jira, or OCM platforms. Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Jul 16, 2025
Full time
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you a visionary thinker with a passion for driving organisational change and innovation? Are you fascinated by the intricate workings of businesses and eager to help customers navigate complex challenges? Then we have a unique opportunity for you as a Business Strategy Consultant. In this role, you will lead and guide dynamic consulting projects that involve strategic planning, organisational restructuring, and effective management to optimise business efficiencies. You will work collaboratively with senior management at customer organisations, analysing their businesses and providing innovative recommendations for enhancements and improvements. As a Business Strategy Consultant, you will have the opportunity to make a real impact. You will build strong relationships with customers, conducting interviews and gathering relevant data to gain invaluable insights into their organisations. You will conduct market research, analysing industry trends and evaluating the market landscape to identify growth opportunities and mitigate risks. With your keen eye for detail, you will assess the customer's current business operations, processes, and systems to identify areas for improvement and drive lasting change. Using your understanding of the customer's unique needs and goals, you will develop comprehensive strategies and action plans that drive transformative results. But the job doesn't end there - you will also monitor the progress of implemented strategies and measure their impact on key performance indicators (KPIs), ensuring that your customers achieve the best possible outcomes. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions - so, if you're a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology. Your Future at Kyndryl As a Business Strategy Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritises customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Key responsibilities: Navigate complex organisational structures to effectively deliver OCM solutions. Contribute to business growth by supporting proposal development and client presentations, collaborating with internal stakeholders. Support the UK&I OCM Director in developing the OCM practice. Design Change & Adoption solutions unique to the customer's needs, adopting and adapting the Global OCM service offering. Adhere to project governance and reporting requirements. Lead and manage high-impact OCM initiatives and become the Change Lead assigned to manage client engagements and manage the required OCM team to deliver success, to budget and time. Mentor and coach team members to ensure high-quality OCM delivery. Contribute to the continuous improvement of OCM methodologies and tools. Required Skills and Experience: Bachelor's degree. 10+ years of OCM Change Management experience in consulting, preferably technology consulting in core OCM workstreams such as Change Management, Communications, Learning and Change Leadership. Strong consulting skills, including strategic thinking and problem-solving. Effective communication and presentation skills and ability to self-produce impactful and engaging content. Ability to build strong relationships with clients and stakeholders both internal and external (customers). Familiarity with project management methodologies & Change delivery frameworks. Familiarity or experience with Target Operating Model transitions. Experience designing and delivering core Change deliverables such as, Stakeholder Analysis, Communication strategy / plans / campaign execution, Change Strategies, Change Impacts Management, Change Network Management, Training programs, and Change measurement. Strong analytical and organisational skills. Relevant OCM certifications (e.g., Prosci, AIP, APMG). Preferred Skills and Experience: Experience in consulting pre-sales activities such as RFP and business development work. Master's degree in Organisational Change Management or related field. Experience with IT managed services and IT infrastructure services. Experience with digital communication and training tools. Technical certifications (ITIL, Agile, etc.). Experience in Agile, DevOps, or cloud transformation environments. Familiarity with tools like Microsoft 365, ServiceNow, Jira, or OCM platforms. Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Burberry
IT Service Architect
Burberry Leeds, Yorkshire
Select how often (in days) to receive an alert: IT Service Architect Department: IT Location: GB INTRODUCTION JOB PURPOSE The SIAM Architect is responsible for defining and maintaining the architectural blueprint that underpins the Service Integration and Management (SIAM) function. This role ensures that service, process, and tooling architectures are designed to enable seamless integration, governance, and performance across internal teams and external service providers. Operating at the intersection of service design and enterprise architecture, the SIAM Architect ensures that all architectural decisions support ITIL-aligned service management, operational efficiency, and strategic transformation. RESPONSIBILITIES Define and maintain the high-level service and solution architecture for the SIAM function, ensuring alignment with enterprise architecture principles and ITIL best practices. Provide architectural oversight for service management capabilities without engaging in low-level solution design or integration specification. Lead the design of technology and process architectures that support end-to-end service integration. Ensure that all designs promote standardisation, automation, and interoperability across the service ecosystem. Develop and maintain the business and process architectural principles for SIAM, ensuring that service management processes are clearly defined, scalable, and aligned with business objectives. Collaborate with process owners to embed architectural standards into operational practices. Define the architectural framework for all SIAM tooling, including but not limited to IT Service Management (ITSM) platforms and Business Workflow Frameworks (BWF). Ensure that tools are integrated, scalable, and support the full lifecycle of service delivery and integration. Establish and govern design standards for service architecture, including integration design principles and data architecture. Ensure that all tooling and process integrations adhere to these standards to support consistency, maintainability, and data integrity. Define the data architecture for service management, with a strong emphasis on Configuration Management Database (CMDB) centricity. Ensure that data models support accurate service mapping, impact analysis, and operational reporting. Collaborate with enterprise architects, service owners, process leads, and third-party partners to ensure architectural alignment and adoption. Influence decision-making by articulating the value and impact of architectural choices on service outcomes. Engaging and influencing key stakeholders to ensure Solution addresses both Functional and Non-Functional needs of the business, and work with the Security and Information Risk functions to ensure any solution meet the needs of our security standards and principles. PERSONAL PROFILE Extensive experience in IT architecture, with a focus on service management, integration, and tooling within a SIAM or multi-supplier environment. Strong understanding of ITIL processes and their architectural implications. Proven ability to define and govern architectural standards across complex service ecosystems. Experience with ITSM platforms (e.g., ServiceNow, BMC Remedy) and integration frameworks. Familiarity with CMDB design, data modelling, and service mapping. Demonstrable ability to understand complex technical processes/challenges and create pragmatic solutions is critical to success in this position. Excellent stakeholder engagement and communication skills, with the ability to influence at all levels. Strategic thinking and the ability to balance long-term vision with practical implementation. FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Jul 16, 2025
Full time
Select how often (in days) to receive an alert: IT Service Architect Department: IT Location: GB INTRODUCTION JOB PURPOSE The SIAM Architect is responsible for defining and maintaining the architectural blueprint that underpins the Service Integration and Management (SIAM) function. This role ensures that service, process, and tooling architectures are designed to enable seamless integration, governance, and performance across internal teams and external service providers. Operating at the intersection of service design and enterprise architecture, the SIAM Architect ensures that all architectural decisions support ITIL-aligned service management, operational efficiency, and strategic transformation. RESPONSIBILITIES Define and maintain the high-level service and solution architecture for the SIAM function, ensuring alignment with enterprise architecture principles and ITIL best practices. Provide architectural oversight for service management capabilities without engaging in low-level solution design or integration specification. Lead the design of technology and process architectures that support end-to-end service integration. Ensure that all designs promote standardisation, automation, and interoperability across the service ecosystem. Develop and maintain the business and process architectural principles for SIAM, ensuring that service management processes are clearly defined, scalable, and aligned with business objectives. Collaborate with process owners to embed architectural standards into operational practices. Define the architectural framework for all SIAM tooling, including but not limited to IT Service Management (ITSM) platforms and Business Workflow Frameworks (BWF). Ensure that tools are integrated, scalable, and support the full lifecycle of service delivery and integration. Establish and govern design standards for service architecture, including integration design principles and data architecture. Ensure that all tooling and process integrations adhere to these standards to support consistency, maintainability, and data integrity. Define the data architecture for service management, with a strong emphasis on Configuration Management Database (CMDB) centricity. Ensure that data models support accurate service mapping, impact analysis, and operational reporting. Collaborate with enterprise architects, service owners, process leads, and third-party partners to ensure architectural alignment and adoption. Influence decision-making by articulating the value and impact of architectural choices on service outcomes. Engaging and influencing key stakeholders to ensure Solution addresses both Functional and Non-Functional needs of the business, and work with the Security and Information Risk functions to ensure any solution meet the needs of our security standards and principles. PERSONAL PROFILE Extensive experience in IT architecture, with a focus on service management, integration, and tooling within a SIAM or multi-supplier environment. Strong understanding of ITIL processes and their architectural implications. Proven ability to define and govern architectural standards across complex service ecosystems. Experience with ITSM platforms (e.g., ServiceNow, BMC Remedy) and integration frameworks. Familiarity with CMDB design, data modelling, and service mapping. Demonstrable ability to understand complex technical processes/challenges and create pragmatic solutions is critical to success in this position. Excellent stakeholder engagement and communication skills, with the ability to influence at all levels. Strategic thinking and the ability to balance long-term vision with practical implementation. FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Technical Systems Engineer/Developer.
Cisco Systems, Inc.
Social network you want to login/join with: Technical Systems Engineer/Developer., Feltham col-narrow-left Client: Cisco Location: Feltham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 3481de2f349b Job Views: 4 Posted: 29.06.2025 Expiry Date: 13.08.2025 col-wide Job Description: Meet the Team Cisco's Workforce Productivity Applications (WPA) team operates under the Digital Workplace (DW) organization and delivers best in class productivity solutions by integrating cloud applications and services to provide Cisco employees with a delightful digital workplace experience. We strive to enhance the employee experience by delivering the right mix of productivity solutions that make employees happy, simplify their experience, reduce the number of tools to choose from, and enable people to work seamlessly in a hybrid world. The team, as part WPA, has an opening for an Email Technical Systems Engineer/Developer to join our dedicated world-wide team. In line with WPA and DW's overarching objectives, we aim to reduce employee friction by 50% and integrate AI into 50% of our operations. We plan to achieve this by enhancing self-service capabilities, eliminating manual tasks, and minimizing support cases and operational overhead. You will work with a remote, worldwide multi-functional team of design, operations and support engineers determined to provide the highest level of systems design and support. You will collaborate with the Leader and liaise closely with the lead architect and Product Owner in addition to Workforce Productivity Application leadership. Your Impact You will play a vital role implementing email-based applications, systems and services in the area of automation, AI and self-service. You will establish connections and partnerships with other collaborative support groups across Cisco, to find ways to support and sustain Cisco employees. You will be collaborating closely with key partners including application owners, IT leadership, alliances, and Cisco product managers. Design and develop the next generation of self-service capabilities, portals and systems to streamline employee tasks and reduce friction. Integrate AI capabilities to provide intelligent assistance and automation. Implement standard processes for user experience (UX) and user interface (UI) design. Ensure the service is scalable, secure, and reliable. Build automation into our engineering and operational processes to drive efficiency. Work in an Agile environment practicing industry standard processes and tooling which includes participation in team sprints, retrospective meetings, and key customer discussions. Work closely with partners across Cisco IT and Cisco Business Units for ongoing implementation of email-based applications, systems and services in the area of automation, AI and self-service. This will include: Understanding and analyzing business procedures, processes and policies and finding opportunities for improvement. Collecting, analyzing, and summarizing operating and engineering trends. Partnering with internal operational, architectural and security teams to understand inter dependencies. Partner with the engineering and operations teams and conduct analysis to understand opportunities for optimization of the email service. Liaise with internal support organizations identify areas of improvement for the service pertaining to self-service, automation and AI. Develop and maintain comprehensive documentation and presentations for the service, system configurations, policies, and procedures. Including: Performing technical analysis and writing technical documents and presentations. Refine operational documentation as changes in the environment are implemented.Present recommendations for optimization with leadership based upon industry, architectural and operational analysis. Maintain a safe and healthy work environment by following and enforcing standards and procedures and aligning with legal regulations. Minimum Qualifications: An experienced IT engineer with a strong development background and email-based technology approach. You will have a proven track record in designing and developing front-end and backend systems, in particular front-end UI's and corresponding back-end orchestration components and the ability to make good design decisions. Knowledge of Linux-based scripting languages including Bash/Shell scripting and knowledge of Microsoft PowerShell. Knowledge and experience of full stack application servers and development with Email, Web, Database (see Preferred Qualifications below). Knowledge of ServiceNow orchestration, automation, integrations, workflows, backend database and API's. Preferred Qualifications: Experience with DevOps build tools such as Jenkins, Puppet, Chef, Spinnaker, and Ansible and experience with Git version control systems. Knowledge of database technology such as MongoDB database administration and programming experience (PyMongo driver), in addition to Oracle and MS SQL. Lead and resolve complex software issues and integrate new applications via REST/JDBC protocols and familiarity with multiple authentication mechanism. Proven ability to conduct thorough technical analysis on a range of simple to complex issues, and effectively communicate findings through detailed documentation and presentations. A strong familiarity with email messaging systems, services, and applications is preferred, particularly Postfix/Sendmail, Microsoft Exchange and Outlook. Proficiency in data visualization tools and applications, such as Microsoft Excel and PowerBI, to create insightful dashboards, reports, and presentations for data-driven storytelling. Knowledge of Microsoft Power Platform. Knowledge of Microsoft 365 platform. Knowledge of Aisera an advantage. Familiarity with mobile platforms such as iOS and Android. Effective communication skills for interacting with clients through chat, email, and phone. Demonstrated ability to lead through influence in highly matrixed organizations. Experience with the Linux Operating System and a solid understanding of Linux system administration, principals & shell scripting. Solid analytical and problem-solving abilities and adept at conducting research, testing configurations, solving problems, and possessing strong analytical and troubleshooting skills. Experience of working in an Agile setting, with Jira experience being an added advantage. Experience with desktop operating systems, including Windows and Mac. Capable of creating and delivering presentations at a management or executive level. Familiar with Networking technologies and concepts
Jul 16, 2025
Full time
Social network you want to login/join with: Technical Systems Engineer/Developer., Feltham col-narrow-left Client: Cisco Location: Feltham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 3481de2f349b Job Views: 4 Posted: 29.06.2025 Expiry Date: 13.08.2025 col-wide Job Description: Meet the Team Cisco's Workforce Productivity Applications (WPA) team operates under the Digital Workplace (DW) organization and delivers best in class productivity solutions by integrating cloud applications and services to provide Cisco employees with a delightful digital workplace experience. We strive to enhance the employee experience by delivering the right mix of productivity solutions that make employees happy, simplify their experience, reduce the number of tools to choose from, and enable people to work seamlessly in a hybrid world. The team, as part WPA, has an opening for an Email Technical Systems Engineer/Developer to join our dedicated world-wide team. In line with WPA and DW's overarching objectives, we aim to reduce employee friction by 50% and integrate AI into 50% of our operations. We plan to achieve this by enhancing self-service capabilities, eliminating manual tasks, and minimizing support cases and operational overhead. You will work with a remote, worldwide multi-functional team of design, operations and support engineers determined to provide the highest level of systems design and support. You will collaborate with the Leader and liaise closely with the lead architect and Product Owner in addition to Workforce Productivity Application leadership. Your Impact You will play a vital role implementing email-based applications, systems and services in the area of automation, AI and self-service. You will establish connections and partnerships with other collaborative support groups across Cisco, to find ways to support and sustain Cisco employees. You will be collaborating closely with key partners including application owners, IT leadership, alliances, and Cisco product managers. Design and develop the next generation of self-service capabilities, portals and systems to streamline employee tasks and reduce friction. Integrate AI capabilities to provide intelligent assistance and automation. Implement standard processes for user experience (UX) and user interface (UI) design. Ensure the service is scalable, secure, and reliable. Build automation into our engineering and operational processes to drive efficiency. Work in an Agile environment practicing industry standard processes and tooling which includes participation in team sprints, retrospective meetings, and key customer discussions. Work closely with partners across Cisco IT and Cisco Business Units for ongoing implementation of email-based applications, systems and services in the area of automation, AI and self-service. This will include: Understanding and analyzing business procedures, processes and policies and finding opportunities for improvement. Collecting, analyzing, and summarizing operating and engineering trends. Partnering with internal operational, architectural and security teams to understand inter dependencies. Partner with the engineering and operations teams and conduct analysis to understand opportunities for optimization of the email service. Liaise with internal support organizations identify areas of improvement for the service pertaining to self-service, automation and AI. Develop and maintain comprehensive documentation and presentations for the service, system configurations, policies, and procedures. Including: Performing technical analysis and writing technical documents and presentations. Refine operational documentation as changes in the environment are implemented.Present recommendations for optimization with leadership based upon industry, architectural and operational analysis. Maintain a safe and healthy work environment by following and enforcing standards and procedures and aligning with legal regulations. Minimum Qualifications: An experienced IT engineer with a strong development background and email-based technology approach. You will have a proven track record in designing and developing front-end and backend systems, in particular front-end UI's and corresponding back-end orchestration components and the ability to make good design decisions. Knowledge of Linux-based scripting languages including Bash/Shell scripting and knowledge of Microsoft PowerShell. Knowledge and experience of full stack application servers and development with Email, Web, Database (see Preferred Qualifications below). Knowledge of ServiceNow orchestration, automation, integrations, workflows, backend database and API's. Preferred Qualifications: Experience with DevOps build tools such as Jenkins, Puppet, Chef, Spinnaker, and Ansible and experience with Git version control systems. Knowledge of database technology such as MongoDB database administration and programming experience (PyMongo driver), in addition to Oracle and MS SQL. Lead and resolve complex software issues and integrate new applications via REST/JDBC protocols and familiarity with multiple authentication mechanism. Proven ability to conduct thorough technical analysis on a range of simple to complex issues, and effectively communicate findings through detailed documentation and presentations. A strong familiarity with email messaging systems, services, and applications is preferred, particularly Postfix/Sendmail, Microsoft Exchange and Outlook. Proficiency in data visualization tools and applications, such as Microsoft Excel and PowerBI, to create insightful dashboards, reports, and presentations for data-driven storytelling. Knowledge of Microsoft Power Platform. Knowledge of Microsoft 365 platform. Knowledge of Aisera an advantage. Familiarity with mobile platforms such as iOS and Android. Effective communication skills for interacting with clients through chat, email, and phone. Demonstrated ability to lead through influence in highly matrixed organizations. Experience with the Linux Operating System and a solid understanding of Linux system administration, principals & shell scripting. Solid analytical and problem-solving abilities and adept at conducting research, testing configurations, solving problems, and possessing strong analytical and troubleshooting skills. Experience of working in an Agile setting, with Jira experience being an added advantage. Experience with desktop operating systems, including Windows and Mac. Capable of creating and delivering presentations at a management or executive level. Familiar with Networking technologies and concepts
EXPERIS
ServiceNow Developer
EXPERIS
Job Title: ServiceNow Developer Location: Remote (5% onsite visits) Duration: 12 weeks Rate: 450 per day - PAYE via Umbrella Only Job Description: ServiceNow Developer The role is responsible for configuring, developing, and managing Governance Process on ServiceNow. The developer works closely with various stakeholders and product owners within Global Cloud Services to understand business requirements and translate them into technology solutions, ensuring customer expectations are met in a timely manner and aligned with technology standards. Responsibilities: Building technical solutions on the ServiceNow platform based on project needs and process requirements. Good understanding of the overall architecture of ServiceNow. Translate business requirements into functional design. Propose API-based solutions focused on usability and automation. Expert in working on Service Portal and custom apps. Provide technical insights on the capabilities and best practices of the ServiceNow platform. Have some understanding of the "as is processes" and deliver toolset changes based on upcoming process changes. Experience in end-to-end development activities for a specific enhancement or project as an individual contributor. Work closely with BAs, architects, platform & testing team, and process teams. Align to product roadmap to ensure strategic alignment. Identifying areas of process and tooling improvement and provide necessary solutions. What We're Looking For: Experience with ServiceNow web services and APIs, expertise in JavaScript, with working knowledge of Active Directory, LDAP, SSO, Workflow Configuration. Knowledge of web applications, network protocols (SMTP, POP3), and working knowledge of relational databases. Experience in Angular HTML5, CSS3, Bootstrap, client-side and server-side scripting. Experience with ServiceNow Portal, Integration Hub, developing complex widgets, pages, and client-side/server-side scripting. Experience developing complex workflows and flow designers. Experience developing reusable APIs, writing reusable scripts, and developing custom scoped applications. Complex reporting and experience dealing with version upgrades.
Jul 15, 2025
Contractor
Job Title: ServiceNow Developer Location: Remote (5% onsite visits) Duration: 12 weeks Rate: 450 per day - PAYE via Umbrella Only Job Description: ServiceNow Developer The role is responsible for configuring, developing, and managing Governance Process on ServiceNow. The developer works closely with various stakeholders and product owners within Global Cloud Services to understand business requirements and translate them into technology solutions, ensuring customer expectations are met in a timely manner and aligned with technology standards. Responsibilities: Building technical solutions on the ServiceNow platform based on project needs and process requirements. Good understanding of the overall architecture of ServiceNow. Translate business requirements into functional design. Propose API-based solutions focused on usability and automation. Expert in working on Service Portal and custom apps. Provide technical insights on the capabilities and best practices of the ServiceNow platform. Have some understanding of the "as is processes" and deliver toolset changes based on upcoming process changes. Experience in end-to-end development activities for a specific enhancement or project as an individual contributor. Work closely with BAs, architects, platform & testing team, and process teams. Align to product roadmap to ensure strategic alignment. Identifying areas of process and tooling improvement and provide necessary solutions. What We're Looking For: Experience with ServiceNow web services and APIs, expertise in JavaScript, with working knowledge of Active Directory, LDAP, SSO, Workflow Configuration. Knowledge of web applications, network protocols (SMTP, POP3), and working knowledge of relational databases. Experience in Angular HTML5, CSS3, Bootstrap, client-side and server-side scripting. Experience with ServiceNow Portal, Integration Hub, developing complex widgets, pages, and client-side/server-side scripting. Experience developing complex workflows and flow designers. Experience developing reusable APIs, writing reusable scripts, and developing custom scoped applications. Complex reporting and experience dealing with version upgrades.
DIRECTOR OF ENTERPRISE CONTAINER STORAGE ENGINEERING
FalconStor Software West Bromwich, West Midlands
DIRECTOR OF ENTERPRISE CONTAINER STORAGE ENGINEERING FalconStor was founded in 2000 by a team of experts with decades of experience in storage networking and a track record of proven success. We have great pride in our rich history of technological innovation. This spirit is pervasive and drives us to develop better, more flexible, and more efficient solutions that address increasingly complex data management needs-today and well into the future. We're looking for a Director of Enterprise Container Storage Engineering - Kubernetes / Docker / Container Technologies. You will help design and develop solutions built using FalconStor software, third party vendor and open source software products. In this role, you will work closely across the team and with FalconStor's Customers, Partners, Engineering, and Marketing teams, to develop, demonstrate and deploy microservices/containerized long-term archival and data preservation capabilities. You will be participating in technical architecture and design discussions with customers on deploying Kubernetes, RedHat OpenShift or Docker Enterprise Edition based Archive as a Service (AaaS) infrastructure. You will be responsible for demonstrating the merits of your AaaS solution by developing use case demos, integrations with other enterprise software stacks (Hypervisors, IT Management tools, Provisioning tools and Service Management platforms). Qualifications Container Technologies Hand on experience in Enterprise and Cloud Storage and Archival Hands on experience in setting up Containers based environment using Kubernetes (Open source, Docker or RedHat Openshift) Sound understanding of Kubernetes concepts (PODS, Daemon sets), Container storage (options for stateful and stateless), Container networking technologies Hands on experience in systems administration and troubleshooting in a Linux or Windows based OS environment Knowledge of enterprise grade storage backend technologies for Container environments Hands on experience with scripting/automation tools (Python, Chef, Ansible, Powershell, Unix shell scripting) Knowledge of typical enterprise use cases for Container technologies Knowledge of datacenter infrastructure products, and experience with racking/stacking infrastructure equipment Knowledge of data center infrastructure management tools such as monitoring tools, incident management, network management (for example - HPE Oneview, Nagios, CA/BMC Tools, ServiceNow) Basic knowledge of enterprise storage and network technologies Basic knowledge of data center infrastructure design principles for high availability, redundancy, multi tenancy and security Comfortable working in the command line on a Linux/Windows OS environment Education and Certifications - Bachelors or Masters in Computer Science, Computer Engineering, Information Sciences or related disciplines Minimum 10 years of working experience in a Sales Engineering/Solution Architect, Technical Consulting, Technical Services delivery role with hands on experience in technologies outlined in the Skill set section (Optional) Industry certification in data center infrastructure (ITIL), Certified Kubernetes Administrator (CKA), Docker or RedHat certifications related to Containers Desired Qualities - Active Listener with the ability to translate complex/ambiguous problem statements into actionable tasks Excellent verbal and written English language communication skills Driven, self-motivated and independent thinker - identifies multiple solutions to a given problem, and describes the merits/pitfalls of each Ability to collaborate with the team, peers, and share knowledge with others Technical writing and blogging skills Be comfortable with change as an opportunity to thrive Travel - 10 to 25 % - Domestic and International Candidate must be authorized to be employed in the United States of America without requiring sponsorship for a work visa now or in the future. We offer - A competitive salary and extensive social benefits Diverse and dynamic work environment Work-life balance and support for career development An amazing life inside the element! Want to know more about it? FalconStor is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at FalconStor are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. FalconStor will not tolerate discrimination or harassment based on any of these characteristics. FalconStor encourages applicants of all ages.
Jul 15, 2025
Full time
DIRECTOR OF ENTERPRISE CONTAINER STORAGE ENGINEERING FalconStor was founded in 2000 by a team of experts with decades of experience in storage networking and a track record of proven success. We have great pride in our rich history of technological innovation. This spirit is pervasive and drives us to develop better, more flexible, and more efficient solutions that address increasingly complex data management needs-today and well into the future. We're looking for a Director of Enterprise Container Storage Engineering - Kubernetes / Docker / Container Technologies. You will help design and develop solutions built using FalconStor software, third party vendor and open source software products. In this role, you will work closely across the team and with FalconStor's Customers, Partners, Engineering, and Marketing teams, to develop, demonstrate and deploy microservices/containerized long-term archival and data preservation capabilities. You will be participating in technical architecture and design discussions with customers on deploying Kubernetes, RedHat OpenShift or Docker Enterprise Edition based Archive as a Service (AaaS) infrastructure. You will be responsible for demonstrating the merits of your AaaS solution by developing use case demos, integrations with other enterprise software stacks (Hypervisors, IT Management tools, Provisioning tools and Service Management platforms). Qualifications Container Technologies Hand on experience in Enterprise and Cloud Storage and Archival Hands on experience in setting up Containers based environment using Kubernetes (Open source, Docker or RedHat Openshift) Sound understanding of Kubernetes concepts (PODS, Daemon sets), Container storage (options for stateful and stateless), Container networking technologies Hands on experience in systems administration and troubleshooting in a Linux or Windows based OS environment Knowledge of enterprise grade storage backend technologies for Container environments Hands on experience with scripting/automation tools (Python, Chef, Ansible, Powershell, Unix shell scripting) Knowledge of typical enterprise use cases for Container technologies Knowledge of datacenter infrastructure products, and experience with racking/stacking infrastructure equipment Knowledge of data center infrastructure management tools such as monitoring tools, incident management, network management (for example - HPE Oneview, Nagios, CA/BMC Tools, ServiceNow) Basic knowledge of enterprise storage and network technologies Basic knowledge of data center infrastructure design principles for high availability, redundancy, multi tenancy and security Comfortable working in the command line on a Linux/Windows OS environment Education and Certifications - Bachelors or Masters in Computer Science, Computer Engineering, Information Sciences or related disciplines Minimum 10 years of working experience in a Sales Engineering/Solution Architect, Technical Consulting, Technical Services delivery role with hands on experience in technologies outlined in the Skill set section (Optional) Industry certification in data center infrastructure (ITIL), Certified Kubernetes Administrator (CKA), Docker or RedHat certifications related to Containers Desired Qualities - Active Listener with the ability to translate complex/ambiguous problem statements into actionable tasks Excellent verbal and written English language communication skills Driven, self-motivated and independent thinker - identifies multiple solutions to a given problem, and describes the merits/pitfalls of each Ability to collaborate with the team, peers, and share knowledge with others Technical writing and blogging skills Be comfortable with change as an opportunity to thrive Travel - 10 to 25 % - Domestic and International Candidate must be authorized to be employed in the United States of America without requiring sponsorship for a work visa now or in the future. We offer - A competitive salary and extensive social benefits Diverse and dynamic work environment Work-life balance and support for career development An amazing life inside the element! Want to know more about it? FalconStor is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at FalconStor are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. FalconStor will not tolerate discrimination or harassment based on any of these characteristics. FalconStor encourages applicants of all ages.
ServiceNow Senior Technical Consultant
Atos SE
Press Tab to Move to Skip to Content Link Search by "Job Title" or "Keyword" or "Job ID" Select how often (in days) to receive an alert: Atos is a global leader in data-driven, trusted, and sustainable digital transformation and services. As a next-generation digital business with worldwide leading positions in digital, cloud, data, advanced computing, and security, it brings deep expertise for all industries around the world. By uniting unique high-end technologies across the full digital continuum with over 70,000 world-class talents, Atos expands the possibilities of data and technology, now and for generations to come. About the practice: We are an Elite ServiceNow partner, with a leading reputation for customer satisfaction, operating with a global footprint, delivering services to leading brands across all industries. With over 16 years of ServiceNow partner experience, providing a Centre of Excellence for ServiceNow within Eviden through over 500 experts and 1300 certifications, this is a fantastic opportunity to join a dynamic, fast-paced, and growing area. About the role: The primary role of the ServiceNow Senior Technical Consultant is to work closely with customers to understand and translate their business and technical requirements, propose solutions to business problems, and then lead the technical delivery of the chosen design. If you have a background in Enterprise Service Management or SaaS technical delivery in one or more of the following areas, we want to hear from you: ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell) The candidates should be eligible to obtain a security clearance to the BPSS level and be eligible for SC . Responsibilities: Preparing and running functional design workshops, creating design specifications based on out-of-the-box functionality and customer requirements. Customer engagement to address the technical solution, including challenging and validating customer requirements. Providing creative solutions to resolve business problems, technology issues, process, and people challenges. Working with the Pre-Sales and Delivery teams to support, validate, and help deliver client presentations, workshops, proof of concept designs, and responses to technical and business inquiries. Hands-on technical delivery of the ServiceNow solutions, from design and development through to testing and implementation. Supporting the development and growth of the services delivered by Eviden ServiceNow practice. Excellent verbal and written communication skills required. Mentoring and coaching others, as well as sharing best practices and knowledge. Qualifications, skills, and experience: Proven experience in software implementation in either a development or consulting role. Proven leadership skills in managing small teams and projects. Ability to produce documentation at various levels, including technical and customer-facing. Knowledge of IT and Enterprise Service Management or any large enterprise SaaS solution. Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential. ServiceNow experience in ITSM, ITBM, ITOM, CSM, or HR products are highly desirable. ServiceNow Certifications in all areas are highly desirable. Experience in multiple application architectures and supporting technologies. Web service proficiency (REST, SOAP) as well as XML and JSON knowledge. Knowledge of relational databases (MySQL, MSSQL, Oracle) is beneficial. Learn more about us At Atos, we embrace diversity as the ultimate engine of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged. Read more about our commitment here. Whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management - tech for good sits at the core of our identity. With numerous global recognitions for our ESG practices, we are committed to building a better future for all by harnessing the power of technology. Learn more here.
Jul 15, 2025
Full time
Press Tab to Move to Skip to Content Link Search by "Job Title" or "Keyword" or "Job ID" Select how often (in days) to receive an alert: Atos is a global leader in data-driven, trusted, and sustainable digital transformation and services. As a next-generation digital business with worldwide leading positions in digital, cloud, data, advanced computing, and security, it brings deep expertise for all industries around the world. By uniting unique high-end technologies across the full digital continuum with over 70,000 world-class talents, Atos expands the possibilities of data and technology, now and for generations to come. About the practice: We are an Elite ServiceNow partner, with a leading reputation for customer satisfaction, operating with a global footprint, delivering services to leading brands across all industries. With over 16 years of ServiceNow partner experience, providing a Centre of Excellence for ServiceNow within Eviden through over 500 experts and 1300 certifications, this is a fantastic opportunity to join a dynamic, fast-paced, and growing area. About the role: The primary role of the ServiceNow Senior Technical Consultant is to work closely with customers to understand and translate their business and technical requirements, propose solutions to business problems, and then lead the technical delivery of the chosen design. If you have a background in Enterprise Service Management or SaaS technical delivery in one or more of the following areas, we want to hear from you: ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell) The candidates should be eligible to obtain a security clearance to the BPSS level and be eligible for SC . Responsibilities: Preparing and running functional design workshops, creating design specifications based on out-of-the-box functionality and customer requirements. Customer engagement to address the technical solution, including challenging and validating customer requirements. Providing creative solutions to resolve business problems, technology issues, process, and people challenges. Working with the Pre-Sales and Delivery teams to support, validate, and help deliver client presentations, workshops, proof of concept designs, and responses to technical and business inquiries. Hands-on technical delivery of the ServiceNow solutions, from design and development through to testing and implementation. Supporting the development and growth of the services delivered by Eviden ServiceNow practice. Excellent verbal and written communication skills required. Mentoring and coaching others, as well as sharing best practices and knowledge. Qualifications, skills, and experience: Proven experience in software implementation in either a development or consulting role. Proven leadership skills in managing small teams and projects. Ability to produce documentation at various levels, including technical and customer-facing. Knowledge of IT and Enterprise Service Management or any large enterprise SaaS solution. Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential. ServiceNow experience in ITSM, ITBM, ITOM, CSM, or HR products are highly desirable. ServiceNow Certifications in all areas are highly desirable. Experience in multiple application architectures and supporting technologies. Web service proficiency (REST, SOAP) as well as XML and JSON knowledge. Knowledge of relational databases (MySQL, MSSQL, Oracle) is beneficial. Learn more about us At Atos, we embrace diversity as the ultimate engine of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged. Read more about our commitment here. Whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management - tech for good sits at the core of our identity. With numerous global recognitions for our ESG practices, we are committed to building a better future for all by harnessing the power of technology. Learn more here.
Kyndryl
Organisational Change Management Lead Consultant
Kyndryl
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you a visionary thinker with a passion for driving organisational change and innovation? Are you fascinated by the intricate workings of businesses and eager to help customers navigate complex challenges? Then we have a unique opportunity for you as a Business Strategy Consultant. In this role, you will lead and guide dynamic consulting projects that involve strategic planning, organisational restructuring, and effective management to optimise business efficiencies. You will work collaboratively with senior management at customer organisations, analysing their businesses and providing innovative recommendations for enhancements and improvements. As a Business Strategy Consultant, you will have the opportunity to make a real impact. You will build strong relationships with customers, conducting interviews and gathering relevant data to gain invaluable insights into their organisations. You will conduct market research, analysing industry trends and evaluating the market landscape to identify growth opportunities and mitigate risks. With your keen eye for detail, you will assess the customer's current business operations, processes, and systems to identify areas for improvement and drive lasting change. Using your understanding of the customer's unique needs and goals, you will develop comprehensive strategies and action plans that drive transformative results. But the job doesn't end there - you will also monitor the progress of implemented strategies and measure their impact on key performance indicators (KPIs), ensuring that your customers achieve the best possible outcomes. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions - so, if you're a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology. Your Future at Kyndryl As a Business Strategy Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritises customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Key responsibilities: Navigate complex organisational structures to effectively deliver OCM solutions. Contribute to business growth by supporting proposal development and client presentations, collaborating with internal stakeholders. Support the UK&I OCM Director in developing the OCM practice. Design Change & Adoption solutions unique to the customer's needs, adopting and adapting the Global OCM service offering. Adhere to project governance and reporting requirements. Lead and manage high-impact OCM initiatives and become the Change Lead assigned to manage client engagements and manage the required OCM team to deliver success, to budget and time. Mentor and coach team members to ensure high-quality OCM delivery. Contribute to the continuous improvement of OCM methodologies and tools. Required Skills and Experience: Bachelor's degree. 10+ years of OCM Change Management experience in consulting, preferably technology consulting in core OCM workstreams such as Change Management, Communications, Learning and Change Leadership. Strong consulting skills, including strategic thinking and problem-solving. Effective communication and presentation skills and ability to self-produce impactful and engaging content. Ability to build strong relationships with clients and stakeholders both internal and external (customers). Familiarity with project management methodologies & Change delivery frameworks. Familiarity or experience with Target Operating Model transitions. Experience designing and delivering core Change deliverables such as, Stakeholder Analysis, Communication strategy / plans / campaign execution, Change Strategies, Change Impacts Management, Change Network Management, Training programs, and Change measurement. Strong analytical and organisational skills. Relevant OCM certifications (e.g., Prosci, AIP, APMG). Preferred Skills and Experience: Experience in consulting pre-sales activities such as RFP and business development work. Master's degree in Organisational Change Management or related field. Experience with IT managed services and IT infrastructure services. Experience with digital communication and training tools. Technical certifications (ITIL, Agile, etc.). Experience in Agile, DevOps, or cloud transformation environments. Familiarity with tools like Microsoft 365, ServiceNow, Jira, or OCM platforms. Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Jul 15, 2025
Full time
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you a visionary thinker with a passion for driving organisational change and innovation? Are you fascinated by the intricate workings of businesses and eager to help customers navigate complex challenges? Then we have a unique opportunity for you as a Business Strategy Consultant. In this role, you will lead and guide dynamic consulting projects that involve strategic planning, organisational restructuring, and effective management to optimise business efficiencies. You will work collaboratively with senior management at customer organisations, analysing their businesses and providing innovative recommendations for enhancements and improvements. As a Business Strategy Consultant, you will have the opportunity to make a real impact. You will build strong relationships with customers, conducting interviews and gathering relevant data to gain invaluable insights into their organisations. You will conduct market research, analysing industry trends and evaluating the market landscape to identify growth opportunities and mitigate risks. With your keen eye for detail, you will assess the customer's current business operations, processes, and systems to identify areas for improvement and drive lasting change. Using your understanding of the customer's unique needs and goals, you will develop comprehensive strategies and action plans that drive transformative results. But the job doesn't end there - you will also monitor the progress of implemented strategies and measure their impact on key performance indicators (KPIs), ensuring that your customers achieve the best possible outcomes. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions - so, if you're a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology. Your Future at Kyndryl As a Business Strategy Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritises customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Key responsibilities: Navigate complex organisational structures to effectively deliver OCM solutions. Contribute to business growth by supporting proposal development and client presentations, collaborating with internal stakeholders. Support the UK&I OCM Director in developing the OCM practice. Design Change & Adoption solutions unique to the customer's needs, adopting and adapting the Global OCM service offering. Adhere to project governance and reporting requirements. Lead and manage high-impact OCM initiatives and become the Change Lead assigned to manage client engagements and manage the required OCM team to deliver success, to budget and time. Mentor and coach team members to ensure high-quality OCM delivery. Contribute to the continuous improvement of OCM methodologies and tools. Required Skills and Experience: Bachelor's degree. 10+ years of OCM Change Management experience in consulting, preferably technology consulting in core OCM workstreams such as Change Management, Communications, Learning and Change Leadership. Strong consulting skills, including strategic thinking and problem-solving. Effective communication and presentation skills and ability to self-produce impactful and engaging content. Ability to build strong relationships with clients and stakeholders both internal and external (customers). Familiarity with project management methodologies & Change delivery frameworks. Familiarity or experience with Target Operating Model transitions. Experience designing and delivering core Change deliverables such as, Stakeholder Analysis, Communication strategy / plans / campaign execution, Change Strategies, Change Impacts Management, Change Network Management, Training programs, and Change measurement. Strong analytical and organisational skills. Relevant OCM certifications (e.g., Prosci, AIP, APMG). Preferred Skills and Experience: Experience in consulting pre-sales activities such as RFP and business development work. Master's degree in Organisational Change Management or related field. Experience with IT managed services and IT infrastructure services. Experience with digital communication and training tools. Technical certifications (ITIL, Agile, etc.). Experience in Agile, DevOps, or cloud transformation environments. Familiarity with tools like Microsoft 365, ServiceNow, Jira, or OCM platforms. Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Burberry
Service Asset & Configuration Manager
Burberry Leeds, Yorkshire
Select how often (in days) to receive an alert: Service Asset & Configuration Manager Department: IT Location: GB INTRODUCTION JOB PURPOSE The IT Service Asset & Configuration Manager is accountable for establishing, managing, and improving the governance and control of IT assets and Configuration Items (CIs) across the organisation. Working closely with regional teams and third-party vendors, the post-holder will ensure that the Configuration Management Database (CMDB) is accurate, complete and supports effective service delivery, risk management, and decision-making. This role will be critical to the development and implementation of the IT Asset and Configuration Management (ITACM) strategy and practices, in line with a Service Integration and Management (SIAM) operating model. The successful candidate will lead the definition of standards, processes and data models that underpin asset lifecyclemanagement and accurate configuration tracking within the ITSM toolset (Helix). RESPONSIBILITIES Define and implement processes, standards, and policies for end-to-end IT asset lifecycle management in alignment with ITIL best practice. Own the Configuration Management Database (CMDB), providing governance, oversight and ensuring that it remains accurate, complete, and fit for purpose. Oversee the population and ongoing maintenance of the CMDB, including managing data inputs from regional teams, suppliers, projects, and discovery tools. Establish and lead CMDB governance practices, ensuring alignment with service management and risk control requirements. Collaborate closely with service owners and solution architects to define and maintain accurate service models and relationship mappings between assets, applications, infrastructure and services. Develop a configuration management strategy aligned to the organisation's move towards a SIAM model, including service-to-CI mapping and supplier engagement. Manage and support the integration of automated discovery tools and other data sources into the CMDB, ensuring integrity, reconciliation, and alignment with configuration standards. Provide assurance and compliance through regular audits, data quality checks, and reconciliation activities; ensure audit readiness for internal and external reviews. Support service transition activities by ensuring that new or changed assets are appropriately configured to agreed standards and they are accurately represented within the CMDB at the point of transition. Work closely with regional teams and third-party suppliers to ensure asset data quality, consistency, and completeness. Provide regular asset reporting and dashboards to SIAM, regional, and functional teams to support visibility, planning, and service assurance. Promote the value and importance of asset and configuration management across the organisation. Lead the implementation and continuous improvement of ITACM practices within the Helix ITSM tool. PERSONAL PROFILE Proven experience in IT Asset and Configuration Management within an ITIL-aligned service environment. Strong understanding of ITIL practices, particularly SACM (Service Asset and Configuration Management). Experience with ITSM tools (preferably Helix, or equivalent such as ServiceNow). Demonstrable experience in designing and maintaining CI data models. Experience of working in complex, multi-vendor IT landscapes. Excellent stakeholder engagement skills, with the ability to influence and collaborate across geographically dispersed teams. Strong analytical and problem-solving skills. Experience in generating and presenting asset and configuration reporting to multiple stakeholder groups. Experience supporting the implementation of SIAM models. Familiarity with IT governance, risk and compliance processes. ITIL certification. FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Jul 15, 2025
Full time
Select how often (in days) to receive an alert: Service Asset & Configuration Manager Department: IT Location: GB INTRODUCTION JOB PURPOSE The IT Service Asset & Configuration Manager is accountable for establishing, managing, and improving the governance and control of IT assets and Configuration Items (CIs) across the organisation. Working closely with regional teams and third-party vendors, the post-holder will ensure that the Configuration Management Database (CMDB) is accurate, complete and supports effective service delivery, risk management, and decision-making. This role will be critical to the development and implementation of the IT Asset and Configuration Management (ITACM) strategy and practices, in line with a Service Integration and Management (SIAM) operating model. The successful candidate will lead the definition of standards, processes and data models that underpin asset lifecyclemanagement and accurate configuration tracking within the ITSM toolset (Helix). RESPONSIBILITIES Define and implement processes, standards, and policies for end-to-end IT asset lifecycle management in alignment with ITIL best practice. Own the Configuration Management Database (CMDB), providing governance, oversight and ensuring that it remains accurate, complete, and fit for purpose. Oversee the population and ongoing maintenance of the CMDB, including managing data inputs from regional teams, suppliers, projects, and discovery tools. Establish and lead CMDB governance practices, ensuring alignment with service management and risk control requirements. Collaborate closely with service owners and solution architects to define and maintain accurate service models and relationship mappings between assets, applications, infrastructure and services. Develop a configuration management strategy aligned to the organisation's move towards a SIAM model, including service-to-CI mapping and supplier engagement. Manage and support the integration of automated discovery tools and other data sources into the CMDB, ensuring integrity, reconciliation, and alignment with configuration standards. Provide assurance and compliance through regular audits, data quality checks, and reconciliation activities; ensure audit readiness for internal and external reviews. Support service transition activities by ensuring that new or changed assets are appropriately configured to agreed standards and they are accurately represented within the CMDB at the point of transition. Work closely with regional teams and third-party suppliers to ensure asset data quality, consistency, and completeness. Provide regular asset reporting and dashboards to SIAM, regional, and functional teams to support visibility, planning, and service assurance. Promote the value and importance of asset and configuration management across the organisation. Lead the implementation and continuous improvement of ITACM practices within the Helix ITSM tool. PERSONAL PROFILE Proven experience in IT Asset and Configuration Management within an ITIL-aligned service environment. Strong understanding of ITIL practices, particularly SACM (Service Asset and Configuration Management). Experience with ITSM tools (preferably Helix, or equivalent such as ServiceNow). Demonstrable experience in designing and maintaining CI data models. Experience of working in complex, multi-vendor IT landscapes. Excellent stakeholder engagement skills, with the ability to influence and collaborate across geographically dispersed teams. Strong analytical and problem-solving skills. Experience in generating and presenting asset and configuration reporting to multiple stakeholder groups. Experience supporting the implementation of SIAM models. Familiarity with IT governance, risk and compliance processes. ITIL certification. FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
IT Project Manager
Rheinmetall AG
Rheinmetall BAE Systems Land Ltd RBSL Ltd in Telford Shropshire RBSL is seeking a proactive and driven Project Manager to lead and support the IT workstreams that will enable RBSL to successfully deliver committed objectives. This is an exciting opportunity to join us at the start of our transformation journey, where you'll have a voice at the table to shape and drive the teams organisational change, as we transition to a new model that supports critical defence capabilities. If you are driven to succeed, thrive on challenge, and are interested making your mark, this role should hold much appeal. Overview - Position Purpose To lead and manage the delivery of internal IT projects and business-requested IT changes in alignment with RBSL's Business Excellence and Project Lifecycle Management (PLM) processes. This includes full project lifecycle management, multi-supplier coordination, financial oversight, and ensuring that all changes are supportable post-delivery through integrated service management deliverables. Project & Change Management Responsible for the management of the full lifecycle of IT projects, including planning, management, delivery, monitoring, and closure, on-time and within budget. Management and ownership of project risks and opportunities Management of project Assumptions, Exclusions and Dependencies. Ensure appropriate governance, approvals, and traceability for all change types. Log, track, and manage all project-related defects through to resolution. Lead and coordinate internal business-initiated IT change efforts, ensuring timely and cost-effective outcomes. Embed RBSL's Business Excellence and PLM methodologies into IM&T processes and delivery. Stakeholder & Technical Engagement Work collaboratively with internal business units, IM&T, and third-party technical and business teams throughout the lifecycle of change. Represent projects at Technical and Business Design Authority Boards to ensure alignment with architectural and business goals. Facilitate joint design and planning sessions to ensure alignment with business needs and technical feasibility. Chair project progress reviews with the IM&T Team. Ensure project scope and solutions are clearly defined, documented, and approved. Service Integration & Support Enablement Ensure all delivered solutions meet support readiness requirements, including Service design documentation, Support model alignment, Knowledge articles, SLAs, and runbooks where applicable. Support the identification, implementation, and performance tracking of Early Life Support (ELS), including planning and managing the successful exit from ELS into operational steady-state support. Engage suppliers for cost assessments and validate project-related invoices against deliverables and milestones. Management and control of labour bookings, including responsibility for reporting spend, managing project budgets and creating purchase requisitions. Support project budgeting, financial planning, and value tracking. Create, maintain and own a master IM&T Project Dashboard that captures, Project statuses and milestones, Interdependencies, Risks and issues, and Prioritisation and critical paths. Report project progress, risks, and mitigation plans to project boards, steering boards, and senior stakeholders. WHAT QUALIFICATIONS YOU SHOULD HAVE Experience delivering IT projects and complex change in a multi-supplier environment. Proven ability to resolve complex problems, conflicting priorities, project risks and resource constraints. Expert understanding and experience of a range of Project Management tools, techniques and practices, ITIL-based service management practices and Critical Chain Project Management. Proven ability to manage and track changes through formal change control mechanisms. Strong understanding of service transition and support readiness, including defect management processes. Proficient in project financials including budgeting, cost tracking, and invoice validation. Familiarity with project and defect tracking tools (e.g., JIRA, ServiceNow). Strong interpersonal and leadership skills, with stakeholder management capability. Skilled in project tools such as Microsoft Project, Excel, PowerPoint, and dashboards (e.g., Power BI). Holding a recognised qualification in project management is desirable. Experience of influencing internal stakeholders and suppliers/third parties to achieve business success. Experience working within defence, engineering, or complex enterprise environments. Excellent communication skills, both verbal and written. Good presentation skills, with attention to detail and a driven self-starter. Knowledge and experience of using SAP. WHAT WE OFFER YOU We want RBSL to be an employer of choice and for our employees to build a career they can be proud of with us. Through our contracts to deliver world-class products and support, we are able to offer great opportunities for personal development and career advancement through specialist technical roles, essential support functions and leadership positions. In addition, RBSL offer: Competitive salaries reviewed each year against market Hybrid and flexible working over a 4.5 day week Life assurance Long Service rewards with additional holiday Health cash plan Employer pension contributions up to 10% Salary sacrifice benefits including cycle to work and electric vehicles schemes Access to high street and gym discounts and cashback Enhanced maternity and paternity benefits Private health care, car allowances for some employees
Jul 15, 2025
Full time
Rheinmetall BAE Systems Land Ltd RBSL Ltd in Telford Shropshire RBSL is seeking a proactive and driven Project Manager to lead and support the IT workstreams that will enable RBSL to successfully deliver committed objectives. This is an exciting opportunity to join us at the start of our transformation journey, where you'll have a voice at the table to shape and drive the teams organisational change, as we transition to a new model that supports critical defence capabilities. If you are driven to succeed, thrive on challenge, and are interested making your mark, this role should hold much appeal. Overview - Position Purpose To lead and manage the delivery of internal IT projects and business-requested IT changes in alignment with RBSL's Business Excellence and Project Lifecycle Management (PLM) processes. This includes full project lifecycle management, multi-supplier coordination, financial oversight, and ensuring that all changes are supportable post-delivery through integrated service management deliverables. Project & Change Management Responsible for the management of the full lifecycle of IT projects, including planning, management, delivery, monitoring, and closure, on-time and within budget. Management and ownership of project risks and opportunities Management of project Assumptions, Exclusions and Dependencies. Ensure appropriate governance, approvals, and traceability for all change types. Log, track, and manage all project-related defects through to resolution. Lead and coordinate internal business-initiated IT change efforts, ensuring timely and cost-effective outcomes. Embed RBSL's Business Excellence and PLM methodologies into IM&T processes and delivery. Stakeholder & Technical Engagement Work collaboratively with internal business units, IM&T, and third-party technical and business teams throughout the lifecycle of change. Represent projects at Technical and Business Design Authority Boards to ensure alignment with architectural and business goals. Facilitate joint design and planning sessions to ensure alignment with business needs and technical feasibility. Chair project progress reviews with the IM&T Team. Ensure project scope and solutions are clearly defined, documented, and approved. Service Integration & Support Enablement Ensure all delivered solutions meet support readiness requirements, including Service design documentation, Support model alignment, Knowledge articles, SLAs, and runbooks where applicable. Support the identification, implementation, and performance tracking of Early Life Support (ELS), including planning and managing the successful exit from ELS into operational steady-state support. Engage suppliers for cost assessments and validate project-related invoices against deliverables and milestones. Management and control of labour bookings, including responsibility for reporting spend, managing project budgets and creating purchase requisitions. Support project budgeting, financial planning, and value tracking. Create, maintain and own a master IM&T Project Dashboard that captures, Project statuses and milestones, Interdependencies, Risks and issues, and Prioritisation and critical paths. Report project progress, risks, and mitigation plans to project boards, steering boards, and senior stakeholders. WHAT QUALIFICATIONS YOU SHOULD HAVE Experience delivering IT projects and complex change in a multi-supplier environment. Proven ability to resolve complex problems, conflicting priorities, project risks and resource constraints. Expert understanding and experience of a range of Project Management tools, techniques and practices, ITIL-based service management practices and Critical Chain Project Management. Proven ability to manage and track changes through formal change control mechanisms. Strong understanding of service transition and support readiness, including defect management processes. Proficient in project financials including budgeting, cost tracking, and invoice validation. Familiarity with project and defect tracking tools (e.g., JIRA, ServiceNow). Strong interpersonal and leadership skills, with stakeholder management capability. Skilled in project tools such as Microsoft Project, Excel, PowerPoint, and dashboards (e.g., Power BI). Holding a recognised qualification in project management is desirable. Experience of influencing internal stakeholders and suppliers/third parties to achieve business success. Experience working within defence, engineering, or complex enterprise environments. Excellent communication skills, both verbal and written. Good presentation skills, with attention to detail and a driven self-starter. Knowledge and experience of using SAP. WHAT WE OFFER YOU We want RBSL to be an employer of choice and for our employees to build a career they can be proud of with us. Through our contracts to deliver world-class products and support, we are able to offer great opportunities for personal development and career advancement through specialist technical roles, essential support functions and leadership positions. In addition, RBSL offer: Competitive salaries reviewed each year against market Hybrid and flexible working over a 4.5 day week Life assurance Long Service rewards with additional holiday Health cash plan Employer pension contributions up to 10% Salary sacrifice benefits including cycle to work and electric vehicles schemes Access to high street and gym discounts and cashback Enhanced maternity and paternity benefits Private health care, car allowances for some employees
Boston Consulting Group
Director of Software Asset and Configuration Management
Boston Consulting Group
Locations : Boston Canary Wharf Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Software Asset and Configuration Management (SACM) is responsible for the creation, implementation, and continuous improvement of BCG's modern, fully automated SACM function. As the beating heart of IT, this system will serve as the backbone for observability, service reliability, release and change management, and infrastructure management. The leader will drive the automation and governance of BCG's configuration management database (CMDB), integrating it with SRE, ITSM, and CICD pipelines to support always-on, compliant, and cost-efficient operations across BCG Core, BCG X, and CT. Key Responsibilities: Strategic Leadership & Platform Vision: Define and deliver the strategy, roadmap, and execution of BCG's global SACM platform. Establish the CMDB as a real-time, trusted system of record for configuration items across cloud, on-prem, and hybrid environments. Embed SACM capabilities into core IT processes including observability, incident response, service management, and architecture governance. Champion automation, transparency, and traceability of all infrastructure, software, and asset relationships. Automation & Integration: Build and operate a fully automated CMDB with bi-directional integrations across inventory, CICD pipelines, monitoring, and ITSM tools. Ensure SACM data is actively maintained through automated discovery, tagging, and reconciliation across systems. Enable cross-functional teams to consume and contribute to SACM data via APIs, dashboards, and shared workflows. Integrate with change, release, and problem management to reduce risk and accelerate safe deployments. Operational Excellence & SRE Alignment: Apply SRE principles to ensure reliability, performance, and resilience of the SACM platform. Embed SACM into 24x7 operations and observability platforms to support real-time decision-making. Support incident prevention, root cause analysis, and continuous improvement through data-driven insights. Define and enforce service level objectives (SLOs) and key performance indicators (KPIs) for SACM health and value. Governance, Compliance & Asset Management: Ensure accurate, complete, and up-to-date asset and configuration data across environments. Support audits, compliance initiatives, and license management by enabling traceable, historical configuration records. Partner with security, finance, and architecture to deliver governance, lifecycle, and policy adherence. Develop data ownership and stewardship models to ensure system integrity and accountability. Architecture & Platform Enablement: Work closely with architecture teams to model system dependencies, service maps, and integration patterns. Provide visibility into infrastructure and application architecture through contextualized configuration insights. Enable architecture governance, technical debt tracking, and risk impact assessments. Collaboration & Leadership: Lead a global team of engineers, analysts, and operations specialists responsible for the SACM platform. Partner across security, infrastructure, platform, and product teams to ensure SACM integration and value realization. Promote a culture of operational excellence, data-driven engineering, and continuous innovation. What You'll Bring Required Qualifications: 12+ years of experience in IT operations, infrastructure, or platform engineering roles. 5+ years of experience leading CMDB, ITSM, or configuration management functions. Deep understanding of ITSM frameworks (ITIL), asset management, and service management best practices. Strong experience with SRE practices, CICD pipelines, and observability platforms. Demonstrated ability to lead automation initiatives and manage real-time data platforms. Preferred Qualifications: Experience with tools such as ServiceNow, BMC, Jira Service Management, or equivalent. Familiarity with modern cloud environments (AWS, Azure, GCP) and infrastructure-as-code tools. Certifications in ITIL, SACM, SRE, or relevant cloud/DevOps practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for global team engagement or vendor meetings. Ability to operate in a high-availability, global IT operations environment. The Director - Software Asset and Configuration Management (SACM) is a critical leadership role, launching a new, fully integrated capability that will transform how BCG manages its technology landscape. By connecting assets, services, and changes in real-time, this role ensures BCG's operations remain reliable, observable, secure, and continuously improving. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 14, 2025
Full time
Locations : Boston Canary Wharf Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Software Asset and Configuration Management (SACM) is responsible for the creation, implementation, and continuous improvement of BCG's modern, fully automated SACM function. As the beating heart of IT, this system will serve as the backbone for observability, service reliability, release and change management, and infrastructure management. The leader will drive the automation and governance of BCG's configuration management database (CMDB), integrating it with SRE, ITSM, and CICD pipelines to support always-on, compliant, and cost-efficient operations across BCG Core, BCG X, and CT. Key Responsibilities: Strategic Leadership & Platform Vision: Define and deliver the strategy, roadmap, and execution of BCG's global SACM platform. Establish the CMDB as a real-time, trusted system of record for configuration items across cloud, on-prem, and hybrid environments. Embed SACM capabilities into core IT processes including observability, incident response, service management, and architecture governance. Champion automation, transparency, and traceability of all infrastructure, software, and asset relationships. Automation & Integration: Build and operate a fully automated CMDB with bi-directional integrations across inventory, CICD pipelines, monitoring, and ITSM tools. Ensure SACM data is actively maintained through automated discovery, tagging, and reconciliation across systems. Enable cross-functional teams to consume and contribute to SACM data via APIs, dashboards, and shared workflows. Integrate with change, release, and problem management to reduce risk and accelerate safe deployments. Operational Excellence & SRE Alignment: Apply SRE principles to ensure reliability, performance, and resilience of the SACM platform. Embed SACM into 24x7 operations and observability platforms to support real-time decision-making. Support incident prevention, root cause analysis, and continuous improvement through data-driven insights. Define and enforce service level objectives (SLOs) and key performance indicators (KPIs) for SACM health and value. Governance, Compliance & Asset Management: Ensure accurate, complete, and up-to-date asset and configuration data across environments. Support audits, compliance initiatives, and license management by enabling traceable, historical configuration records. Partner with security, finance, and architecture to deliver governance, lifecycle, and policy adherence. Develop data ownership and stewardship models to ensure system integrity and accountability. Architecture & Platform Enablement: Work closely with architecture teams to model system dependencies, service maps, and integration patterns. Provide visibility into infrastructure and application architecture through contextualized configuration insights. Enable architecture governance, technical debt tracking, and risk impact assessments. Collaboration & Leadership: Lead a global team of engineers, analysts, and operations specialists responsible for the SACM platform. Partner across security, infrastructure, platform, and product teams to ensure SACM integration and value realization. Promote a culture of operational excellence, data-driven engineering, and continuous innovation. What You'll Bring Required Qualifications: 12+ years of experience in IT operations, infrastructure, or platform engineering roles. 5+ years of experience leading CMDB, ITSM, or configuration management functions. Deep understanding of ITSM frameworks (ITIL), asset management, and service management best practices. Strong experience with SRE practices, CICD pipelines, and observability platforms. Demonstrated ability to lead automation initiatives and manage real-time data platforms. Preferred Qualifications: Experience with tools such as ServiceNow, BMC, Jira Service Management, or equivalent. Familiarity with modern cloud environments (AWS, Azure, GCP) and infrastructure-as-code tools. Certifications in ITIL, SACM, SRE, or relevant cloud/DevOps practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for global team engagement or vendor meetings. Ability to operate in a high-availability, global IT operations environment. The Director - Software Asset and Configuration Management (SACM) is a critical leadership role, launching a new, fully integrated capability that will transform how BCG manages its technology landscape. By connecting assets, services, and changes in real-time, this role ensures BCG's operations remain reliable, observable, secure, and continuously improving. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Boston Consulting Group
Director of AWS Platforms
Boston Consulting Group
Locations : Boston Canary Wharf Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Software Asset and Configuration Management (SACM) is responsible for the creation, implementation, and continuous improvement of BCG's modern, fully automated SACM function. As the beating heart of IT, this system will serve as the backbone for observability, service reliability, release and change management, and infrastructure management. The leader will drive the automation and governance of BCG's configuration management database (CMDB), integrating it with SRE, ITSM, and CICD pipelines to support always-on, compliant, and cost-efficient operations across BCG Core, BCG X, and CT. Key Responsibilities: Strategic Leadership & Platform Vision: Define and deliver the strategy, roadmap, and execution of BCG's global SACM platform. Establish the CMDB as a real-time, trusted system of record for configuration items across cloud, on-prem, and hybrid environments. Embed SACM capabilities into core IT processes including observability, incident response, service management, and architecture governance. Champion automation, transparency, and traceability of all infrastructure, software, and asset relationships. Automation & Integration: Build and operate a fully automated CMDB with bi-directional integrations across inventory, CICD pipelines, monitoring, and ITSM tools. Ensure SACM data is actively maintained through automated discovery, tagging, and reconciliation across systems. Enable cross-functional teams to consume and contribute to SACM data via APIs, dashboards, and shared workflows. Integrate with change, release, and problem management to reduce risk and accelerate safe deployments. Operational Excellence & SRE Alignment: Apply SRE principles to ensure reliability, performance, and resilience of the SACM platform. Embed SACM into 24x7 operations and observability platforms to support real-time decision-making. Support incident prevention, root cause analysis, and continuous improvement through data-driven insights. Define and enforce service level objectives (SLOs) and key performance indicators (KPIs) for SACM health and value. Governance, Compliance & Asset Management: Ensure accurate, complete, and up-to-date asset and configuration data across environments. Support audits, compliance initiatives, and license management by enabling traceable, historical configuration records. Partner with security, finance, and architecture to deliver governance, lifecycle, and policy adherence. Develop data ownership and stewardship models to ensure system integrity and accountability. Architecture & Platform Enablement: Work closely with architecture teams to model system dependencies, service maps, and integration patterns. Provide visibility into infrastructure and application architecture through contextualized configuration insights. Enable architecture governance, technical debt tracking, and risk impact assessments. Collaboration & Leadership: Lead a global team of engineers, analysts, and operations specialists responsible for the SACM platform. Partner across security, infrastructure, platform, and product teams to ensure SACM integration and value realization. Promote a culture of operational excellence, data-driven engineering, and continuous innovation. What You'll Bring Required Qualifications: 12+ years of experience in IT operations, infrastructure, or platform engineering roles. 5+ years of experience leading CMDB, ITSM, or configuration management functions. Deep understanding of ITSM frameworks (ITIL), asset management, and service management best practices. Strong experience with SRE practices, CICD pipelines, and observability platforms. Demonstrated ability to lead automation initiatives and manage real-time data platforms. Preferred Qualifications: Experience with tools such as ServiceNow, BMC, Jira Service Management, or equivalent. Familiarity with modern cloud environments (AWS, Azure, GCP) and infrastructure-as-code tools. Certifications in ITIL, SACM, SRE, or relevant cloud/DevOps practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for global team engagement or vendor meetings. Ability to operate in a high-availability, global IT operations environment. The Director - Software Asset and Configuration Management (SACM) is a critical leadership role, launching a new, fully integrated capability that will transform how BCG manages its technology landscape. By connecting assets, services, and changes in real-time, this role ensures BCG's operations remain reliable, observable, secure, and continuously improving. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 14, 2025
Full time
Locations : Boston Canary Wharf Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Software Asset and Configuration Management (SACM) is responsible for the creation, implementation, and continuous improvement of BCG's modern, fully automated SACM function. As the beating heart of IT, this system will serve as the backbone for observability, service reliability, release and change management, and infrastructure management. The leader will drive the automation and governance of BCG's configuration management database (CMDB), integrating it with SRE, ITSM, and CICD pipelines to support always-on, compliant, and cost-efficient operations across BCG Core, BCG X, and CT. Key Responsibilities: Strategic Leadership & Platform Vision: Define and deliver the strategy, roadmap, and execution of BCG's global SACM platform. Establish the CMDB as a real-time, trusted system of record for configuration items across cloud, on-prem, and hybrid environments. Embed SACM capabilities into core IT processes including observability, incident response, service management, and architecture governance. Champion automation, transparency, and traceability of all infrastructure, software, and asset relationships. Automation & Integration: Build and operate a fully automated CMDB with bi-directional integrations across inventory, CICD pipelines, monitoring, and ITSM tools. Ensure SACM data is actively maintained through automated discovery, tagging, and reconciliation across systems. Enable cross-functional teams to consume and contribute to SACM data via APIs, dashboards, and shared workflows. Integrate with change, release, and problem management to reduce risk and accelerate safe deployments. Operational Excellence & SRE Alignment: Apply SRE principles to ensure reliability, performance, and resilience of the SACM platform. Embed SACM into 24x7 operations and observability platforms to support real-time decision-making. Support incident prevention, root cause analysis, and continuous improvement through data-driven insights. Define and enforce service level objectives (SLOs) and key performance indicators (KPIs) for SACM health and value. Governance, Compliance & Asset Management: Ensure accurate, complete, and up-to-date asset and configuration data across environments. Support audits, compliance initiatives, and license management by enabling traceable, historical configuration records. Partner with security, finance, and architecture to deliver governance, lifecycle, and policy adherence. Develop data ownership and stewardship models to ensure system integrity and accountability. Architecture & Platform Enablement: Work closely with architecture teams to model system dependencies, service maps, and integration patterns. Provide visibility into infrastructure and application architecture through contextualized configuration insights. Enable architecture governance, technical debt tracking, and risk impact assessments. Collaboration & Leadership: Lead a global team of engineers, analysts, and operations specialists responsible for the SACM platform. Partner across security, infrastructure, platform, and product teams to ensure SACM integration and value realization. Promote a culture of operational excellence, data-driven engineering, and continuous innovation. What You'll Bring Required Qualifications: 12+ years of experience in IT operations, infrastructure, or platform engineering roles. 5+ years of experience leading CMDB, ITSM, or configuration management functions. Deep understanding of ITSM frameworks (ITIL), asset management, and service management best practices. Strong experience with SRE practices, CICD pipelines, and observability platforms. Demonstrated ability to lead automation initiatives and manage real-time data platforms. Preferred Qualifications: Experience with tools such as ServiceNow, BMC, Jira Service Management, or equivalent. Familiarity with modern cloud environments (AWS, Azure, GCP) and infrastructure-as-code tools. Certifications in ITIL, SACM, SRE, or relevant cloud/DevOps practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for global team engagement or vendor meetings. Ability to operate in a high-availability, global IT operations environment. The Director - Software Asset and Configuration Management (SACM) is a critical leadership role, launching a new, fully integrated capability that will transform how BCG manages its technology landscape. By connecting assets, services, and changes in real-time, this role ensures BCG's operations remain reliable, observable, secure, and continuously improving. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

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