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business intelligence analyst
Amazon
Senior Manager, Program Management, Trust Sensitive Content and Intelligence
Amazon
Senior Manager, Program Management, Trust Sensitive Content and Intelligence Revolutionize the Future of AI: Voice, Vision, and Trust at Amazon Are you ready to shape the future of AI and transform how millions interact with technology? Are you passionate about how AI evolves responsibly innovating for customers while maintaining a high bar for customer trust? Imagine being at the helm of innovation where Amazon digital products, Alexa's voice services, Echo's ambient computing, and computer vision technology converge. As our Responsible AI (RAI) Senior Manager for Programs and Operations, you'll be the driving force behind AI experiences that millions of customers experience every day. You will be the single threaded leader for programs and operations leading teams across 2 locations. You will lead several complex programs across trust and privacy - enabling continuous improvements to our trust related ML models, creating and maintaining golden data sets for evaluations, red teaming, incident monitoring and support, and customer feedback monitoring. This isn't just any program or operations role - it's a chance to pioneer the next generation of intelligent systems that will become an integral part of daily life for millions. You'll be a key leader in the evolution of AI solutions that are not just smart, but trustworthy. Your playground? The thrilling intersection of voice AI, computer vision, and trust & safety. Your mission? To create AI experiences that are so intuitive, so helpful, and so secure that they'll be magic for our customers. You'll lead teams in pushing the boundaries of what's possible, all while ensuring that safety, privacy and trust remain at the core of everything we do. It's a balancing act of innovation and responsibility that only the best can master. Key job responsibilities • Strategic Leadership: Define and drive the strategic roadmap for Responsible AI operations programs across AI-powered features across voice, vision, and trust domains. Drive organizational transformation initiatives to optimize operational efficiency and scale. Lead cross-functional collaboration with Engineering, Science, Policy, and other stakeholder teams. • Team Leadership and Development: Lead and mentor multiple teams of content specialists, quality analysts, and program managers. Drive career development and succession planning across the organization. Foster a culture of innovation, continuous learning, and operational excellence. Define the organizational structure and bandwidth allocation strategies across global sites. • Technical and Operational Excellence: Create comprehensive operational frameworks for AI model improvement and validation. Drive strategic initiatives across model training, red teaming, and incident management. Define and track key performance indicators for operational effectiveness. • Innovation and Process Transformation: Drive automation and tooling strategies to enhance operational efficiency. Lead the development of new operational capabilities for emerging AI technologies. Champion process improvements through data-driven decision making. Establish best practices and standards Responsible AI operations. • Business Impact and Stakeholder Management: Own and influence key operations metrics related to trust, safety, and customer experience. Drive Operations business reviews and strategic planning with senior leadership. Manage relationships with key stakeholders across Amazon organizations. Lead budget planning and resource allocation for the operations organization. BASIC QUALIFICATIONS - 10+ years of program management and operations experience or similar functions - Masters degree - Experience leading large teams of 50+ members - Proven track record of taking ownership and delivering results - Experience working with technical teams to design and develop features in internal-customer facing products - Demonstrated ability to identify and solve ambiguous problems. In particular, identifying customer needs and inventing new ways to meet those needs. - Excellent communication (verbal and written) and collaboration skills that enable you to earn trust at all levels PREFERRED QUALIFICATIONS - Experience building program and operations roadmaps; adapt rapidly to business needs - Experience implementing repeatable processes and driving automation or standardization - Awareness of ML and LLMs with a high degree of curiosity to learn new knowledge Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 05, 2025
Full time
Senior Manager, Program Management, Trust Sensitive Content and Intelligence Revolutionize the Future of AI: Voice, Vision, and Trust at Amazon Are you ready to shape the future of AI and transform how millions interact with technology? Are you passionate about how AI evolves responsibly innovating for customers while maintaining a high bar for customer trust? Imagine being at the helm of innovation where Amazon digital products, Alexa's voice services, Echo's ambient computing, and computer vision technology converge. As our Responsible AI (RAI) Senior Manager for Programs and Operations, you'll be the driving force behind AI experiences that millions of customers experience every day. You will be the single threaded leader for programs and operations leading teams across 2 locations. You will lead several complex programs across trust and privacy - enabling continuous improvements to our trust related ML models, creating and maintaining golden data sets for evaluations, red teaming, incident monitoring and support, and customer feedback monitoring. This isn't just any program or operations role - it's a chance to pioneer the next generation of intelligent systems that will become an integral part of daily life for millions. You'll be a key leader in the evolution of AI solutions that are not just smart, but trustworthy. Your playground? The thrilling intersection of voice AI, computer vision, and trust & safety. Your mission? To create AI experiences that are so intuitive, so helpful, and so secure that they'll be magic for our customers. You'll lead teams in pushing the boundaries of what's possible, all while ensuring that safety, privacy and trust remain at the core of everything we do. It's a balancing act of innovation and responsibility that only the best can master. Key job responsibilities • Strategic Leadership: Define and drive the strategic roadmap for Responsible AI operations programs across AI-powered features across voice, vision, and trust domains. Drive organizational transformation initiatives to optimize operational efficiency and scale. Lead cross-functional collaboration with Engineering, Science, Policy, and other stakeholder teams. • Team Leadership and Development: Lead and mentor multiple teams of content specialists, quality analysts, and program managers. Drive career development and succession planning across the organization. Foster a culture of innovation, continuous learning, and operational excellence. Define the organizational structure and bandwidth allocation strategies across global sites. • Technical and Operational Excellence: Create comprehensive operational frameworks for AI model improvement and validation. Drive strategic initiatives across model training, red teaming, and incident management. Define and track key performance indicators for operational effectiveness. • Innovation and Process Transformation: Drive automation and tooling strategies to enhance operational efficiency. Lead the development of new operational capabilities for emerging AI technologies. Champion process improvements through data-driven decision making. Establish best practices and standards Responsible AI operations. • Business Impact and Stakeholder Management: Own and influence key operations metrics related to trust, safety, and customer experience. Drive Operations business reviews and strategic planning with senior leadership. Manage relationships with key stakeholders across Amazon organizations. Lead budget planning and resource allocation for the operations organization. BASIC QUALIFICATIONS - 10+ years of program management and operations experience or similar functions - Masters degree - Experience leading large teams of 50+ members - Proven track record of taking ownership and delivering results - Experience working with technical teams to design and develop features in internal-customer facing products - Demonstrated ability to identify and solve ambiguous problems. In particular, identifying customer needs and inventing new ways to meet those needs. - Excellent communication (verbal and written) and collaboration skills that enable you to earn trust at all levels PREFERRED QUALIFICATIONS - Experience building program and operations roadmaps; adapt rapidly to business needs - Experience implementing repeatable processes and driving automation or standardization - Awareness of ML and LLMs with a high degree of curiosity to learn new knowledge Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Randstad Technologies Recruitment
Power BI Developer
Randstad Technologies Recruitment
Are you a data-driven BI Developer with a passion for turning complex information into actionable insights? We're seeking a Business Intelligence Developer to join our team at the Petcare Science Institute. Your work will directly contribute to advancing the health and wellbeing of pets worldwide. Role: Power BI Developer Experience: 4+ years Pay: Inside IR35 Location: Leicestershire Working Days: 2 days/week in office Duration: Contract (12 months) What You'll Do Develop and maintain BI solutions from end-to-end, collaborating with scientists and analysts. Build automated data models and pipelines for large, complex datasets, with a focus on Databricks in Azure. Drive data standardization and best practices to support a strong data culture. What You'll Bring Proven expertise in Power BI, DAX, Power Query (M), Power Apps, and SQL. Strong communication skills to engage with both technical and non-technical teams. Experience in managing multiple projects and a solid understanding of data management and governance. If you're ready to take your skills to the next level and make a difference in a dynamic environment, we want to hear from you! Apply now or send your CV to sharmistha. .co .uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Aug 05, 2025
Contractor
Are you a data-driven BI Developer with a passion for turning complex information into actionable insights? We're seeking a Business Intelligence Developer to join our team at the Petcare Science Institute. Your work will directly contribute to advancing the health and wellbeing of pets worldwide. Role: Power BI Developer Experience: 4+ years Pay: Inside IR35 Location: Leicestershire Working Days: 2 days/week in office Duration: Contract (12 months) What You'll Do Develop and maintain BI solutions from end-to-end, collaborating with scientists and analysts. Build automated data models and pipelines for large, complex datasets, with a focus on Databricks in Azure. Drive data standardization and best practices to support a strong data culture. What You'll Bring Proven expertise in Power BI, DAX, Power Query (M), Power Apps, and SQL. Strong communication skills to engage with both technical and non-technical teams. Experience in managing multiple projects and a solid understanding of data management and governance. If you're ready to take your skills to the next level and make a difference in a dynamic environment, we want to hear from you! Apply now or send your CV to sharmistha. .co .uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Gartner
Sr Director Analyst - B2C Self-Service and AI Implementation Strategy
Gartner
This is an individual contributor role, based remotely out of the UK or EU. About the Role: We are seeking a Senior Director Analyst with proven expertise in designing digital customer service experiences and leveraging emerging technologies-such as generative AI-to enhance customer interactions and improve service operations. In this role, you will research and provide actionable guidance to leaders in customer service and support. You'll focus on helping organizations develop and optimize digital service channels, use data and analytics to design and deliver service, and apply the latest technologies, including GenAI, to create more effective and engaging customer experiences. Your insights will help clients solve complex challenges, improve their digital customer service strategies, and achieve key business objectives. You will share your insights and findings through published research, presentations, virtual client meetings, and sales support. The ideal candidate will have a strong background in digital customer service, customer service experience design, and hands-on experience implementing technologies like AI to transform how organizations interact with customers. Excellent written and verbal communication skills are essential, as you will be creating materials for and advising senior executives. We encourage you to apply if you are passionate about shaping the future of digital customer service and have a track record of applying innovative technologies to improve customer service experience and operations. What you will do: Deliver high-quality actionable advice to an executive client audience through a variety of media. Write provocative and pragmatic research that is clear and actionable. Create and deliver presentations for webinars and other client-facing Gartner events. Track vendors, market trends and emerging practices to remain ahead of the curve within the self-service space. Deliver outstanding sales support to retain and grow the Gartner business. Build credibility as an industry expert to represent Gartner research, methodology and strategy. Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the research community. Identify research process improvements or develop new processes that help the team and Research & Advisory provide excellent service delivery. Be a mentor and a coach by supporting more junior team members. Who you are: You deeply understand the Customer Service or Customer Support function and have hands-on, real-world experience implementing and leading a data-first culture (governance, literacy) and strategies. You know how to use data-led decision-making, and form compelling stories from data. You have experience in analyzing, managing, & designing customer journey management and orchestration within an organization. You know how to measure and analyze the success of the service function. You are fluent in the best practices of implementing and setting the roadmap and strategy for artificial intelligence and agentic AI in the service function. You enjoy learning and being challenged intellectually on new topic areas or adjustments to previously held beliefs. You are a strong communicator who can explain complex concepts concisely and simply. You are a subject matter expert who is comfortable presenting at large and small-scale speaking engagements. You can demonstrate executive presence and can immediately establish credibility with executives and additional stakeholders. What you will need: Experience working in the Customer Service or Customer Support function, specifically with experience leading the operations of customer service and support, customer experience, or customer service and support data & analytics functions . Bachelor's Degree, with 12+ years' experience in self-service capabilities and 5+ years' within AI for customer service or support . Subject matter expertise, with demonstrated knowledge of managing data and analytics teams, and experience inspiring budget investment. Deep knowledge of Heads of Customer Service and Support initiatives, goals, objectives, and business value ROI. Strong organizational skills: ability to work under tight deadlines and produce high quality deliverables. Demonstrate excellence in research and writing ability. Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions. Ability to represent Gartner's research methodology and strategies effectively at all levels. Willingness and ability to travel up to 10% (where applicable). Comfort in a remote work environment, partnering with global colleagues. Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to more than 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work . What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID:101367 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Aug 05, 2025
Full time
This is an individual contributor role, based remotely out of the UK or EU. About the Role: We are seeking a Senior Director Analyst with proven expertise in designing digital customer service experiences and leveraging emerging technologies-such as generative AI-to enhance customer interactions and improve service operations. In this role, you will research and provide actionable guidance to leaders in customer service and support. You'll focus on helping organizations develop and optimize digital service channels, use data and analytics to design and deliver service, and apply the latest technologies, including GenAI, to create more effective and engaging customer experiences. Your insights will help clients solve complex challenges, improve their digital customer service strategies, and achieve key business objectives. You will share your insights and findings through published research, presentations, virtual client meetings, and sales support. The ideal candidate will have a strong background in digital customer service, customer service experience design, and hands-on experience implementing technologies like AI to transform how organizations interact with customers. Excellent written and verbal communication skills are essential, as you will be creating materials for and advising senior executives. We encourage you to apply if you are passionate about shaping the future of digital customer service and have a track record of applying innovative technologies to improve customer service experience and operations. What you will do: Deliver high-quality actionable advice to an executive client audience through a variety of media. Write provocative and pragmatic research that is clear and actionable. Create and deliver presentations for webinars and other client-facing Gartner events. Track vendors, market trends and emerging practices to remain ahead of the curve within the self-service space. Deliver outstanding sales support to retain and grow the Gartner business. Build credibility as an industry expert to represent Gartner research, methodology and strategy. Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the research community. Identify research process improvements or develop new processes that help the team and Research & Advisory provide excellent service delivery. Be a mentor and a coach by supporting more junior team members. Who you are: You deeply understand the Customer Service or Customer Support function and have hands-on, real-world experience implementing and leading a data-first culture (governance, literacy) and strategies. You know how to use data-led decision-making, and form compelling stories from data. You have experience in analyzing, managing, & designing customer journey management and orchestration within an organization. You know how to measure and analyze the success of the service function. You are fluent in the best practices of implementing and setting the roadmap and strategy for artificial intelligence and agentic AI in the service function. You enjoy learning and being challenged intellectually on new topic areas or adjustments to previously held beliefs. You are a strong communicator who can explain complex concepts concisely and simply. You are a subject matter expert who is comfortable presenting at large and small-scale speaking engagements. You can demonstrate executive presence and can immediately establish credibility with executives and additional stakeholders. What you will need: Experience working in the Customer Service or Customer Support function, specifically with experience leading the operations of customer service and support, customer experience, or customer service and support data & analytics functions . Bachelor's Degree, with 12+ years' experience in self-service capabilities and 5+ years' within AI for customer service or support . Subject matter expertise, with demonstrated knowledge of managing data and analytics teams, and experience inspiring budget investment. Deep knowledge of Heads of Customer Service and Support initiatives, goals, objectives, and business value ROI. Strong organizational skills: ability to work under tight deadlines and produce high quality deliverables. Demonstrate excellence in research and writing ability. Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions. Ability to represent Gartner's research methodology and strategies effectively at all levels. Willingness and ability to travel up to 10% (where applicable). Comfort in a remote work environment, partnering with global colleagues. Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to more than 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work . What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID:101367 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Lead Information Security Analyst -Salesforce
dynaTrace software GmbH Maidenhead, Berkshire
Your role at Dynatrace We're looking for a Lead Information Security Analyst with deep expertise in Salesforce (SFDC) security to help safeguard our enterprise systems and support secure digital transformation. Dynatrace exists to make the world's software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world's largest organizations trust Dynatrace to accelerate digital transformation. We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU-your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. • Represent the Corporate Security team in the selection and implementation of large ERP type packages. Most specifically SFDC but others as well. • Train and coordinate with systems application owners, data custodians, technical leads, and business impact analysts on security standards, guidelines, and vendor risk management of the systems within the organization and sub organizations. • Build relationships with Dynatrace Business Systems application teams. • Create, conduct, and report on security audits and assessments for all systems applications (custom, SaaS and 3rd Party applications). • Provide guidance and support over the teams and ensure they can meet risk management requirements and industry control frameworks for their systems/applications. • Contribute to the development and implementation of security policies, procedures, and controls. • Serve as a bridge between the Dynatrace business units and the Security Risk Management organization to promote and facilitate the adaptation and involvement with the Dynatrace Risk Management Framework What will help you succeed Technical skills: Experience with Salesforce (SFDC) implementations and integrations. Experience performing secure application configurations of other large ERP type Software packages. Knowledge of configuration and integration security (API, etc.) for SaaS solutions Understanding Secure Architecture Design (Zero Trust, Threat Modeling) Understanding of Application Security (OWASP Top 10) Experience in programming languages and technologies used in web development Proficiency with AGILE techniques, preferably tools: Atlassian/Jira Proficiency in using security assessment tools and techniques Understanding of legal and regulatory obligations related to information security. Experience working with Governance, Risk and Compliance (GRC) tools (preferred: OneTrust) Risk Management Skills: • Identifying potential security vulnerabilities, risks and their potential impact to the organization • Risk analysis and mitigation of potential vulnerabilities • Applying risk management frameworks and methodologies • Performing data classification • Conducting security risk reviews • Control framework implementation, such as NIST 800-53, ISO 27001, Fed Ramp and NIST CSF • Knowledge of penetration tests on web applications and tools. • Maintaining systems/applications records status for reporting and alerts • Providing advice and guidance in implementing IT security policies and procedures to reduce risk. • Stay current with emerging threats, vulnerabilities, and security technologies. Why you will love being a Dynatracer A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. An environment that fosters innovation, enables creative collaboration, and allows you to grow. A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
Aug 05, 2025
Full time
Your role at Dynatrace We're looking for a Lead Information Security Analyst with deep expertise in Salesforce (SFDC) security to help safeguard our enterprise systems and support secure digital transformation. Dynatrace exists to make the world's software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world's largest organizations trust Dynatrace to accelerate digital transformation. We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU-your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. • Represent the Corporate Security team in the selection and implementation of large ERP type packages. Most specifically SFDC but others as well. • Train and coordinate with systems application owners, data custodians, technical leads, and business impact analysts on security standards, guidelines, and vendor risk management of the systems within the organization and sub organizations. • Build relationships with Dynatrace Business Systems application teams. • Create, conduct, and report on security audits and assessments for all systems applications (custom, SaaS and 3rd Party applications). • Provide guidance and support over the teams and ensure they can meet risk management requirements and industry control frameworks for their systems/applications. • Contribute to the development and implementation of security policies, procedures, and controls. • Serve as a bridge between the Dynatrace business units and the Security Risk Management organization to promote and facilitate the adaptation and involvement with the Dynatrace Risk Management Framework What will help you succeed Technical skills: Experience with Salesforce (SFDC) implementations and integrations. Experience performing secure application configurations of other large ERP type Software packages. Knowledge of configuration and integration security (API, etc.) for SaaS solutions Understanding Secure Architecture Design (Zero Trust, Threat Modeling) Understanding of Application Security (OWASP Top 10) Experience in programming languages and technologies used in web development Proficiency with AGILE techniques, preferably tools: Atlassian/Jira Proficiency in using security assessment tools and techniques Understanding of legal and regulatory obligations related to information security. Experience working with Governance, Risk and Compliance (GRC) tools (preferred: OneTrust) Risk Management Skills: • Identifying potential security vulnerabilities, risks and their potential impact to the organization • Risk analysis and mitigation of potential vulnerabilities • Applying risk management frameworks and methodologies • Performing data classification • Conducting security risk reviews • Control framework implementation, such as NIST 800-53, ISO 27001, Fed Ramp and NIST CSF • Knowledge of penetration tests on web applications and tools. • Maintaining systems/applications records status for reporting and alerts • Providing advice and guidance in implementing IT security policies and procedures to reduce risk. • Stay current with emerging threats, vulnerabilities, and security technologies. Why you will love being a Dynatracer A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. An environment that fosters innovation, enables creative collaboration, and allows you to grow. A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
Director, Director, Database, Backups & Storage
APEX Analytix
At apexanalytix, we're lifelong innovators! Since the date of our founding nearly four decades ago we've been consistently growing, profitable, and delivering the best procure-to-pay solutions to the world. We're the perfect balance of established company and start-up. You will find a unique home here. And you'll recognize the names of our clients. Most of them are on The Global 2000. They trust us to give them the latest in controls, audit and analytics software every day. Industry analysts consistently rank us as a top supplier management solution, and you'll be helping build that reputation. Director of Data, Storage, and Backups is responsible for overseeing the strategy, architecture, management, and optimization of the company's data storage and backup infrastructure. This role requires a deep understanding of data governance, cloud storage solutions, on-premise systems, and backup methodologies. The Director will lead a team of IT professionals, working closely with other departments to ensure data security, availability, and scalability. The Work - Strategic Leadership: Drive the strategy for data storage, backup, and recovery to support ApexAnalytix's business goals and risk management requirements. Data Governance & Security: Develop policies for data retention, storage, and backup, ensuring compliance with regulatory frameworks. Oversee data cleansing, enrichment, and drive data issue remediation using Data Governance-defined standards. Monitor and enforce data quality. Storage Infrastructure: Manage and optimize cloud-based (AWS, Azure) and on-premise storage solutions, ensuring high performance, scalability, and data integrity. Define and prioritize data product requirements and develop and maintain data product roadmaps to support organizational objectives. Backup & Disaster Recovery: Develop and implement robust backup strategies and disaster recovery plans that align with business continuity goals. Oversee regular testing and optimization of recovery systems. Vendor & Stakeholder Management: Manage relationships with storage and backup solution providers. Collaborate with internal stakeholders to align storage solutions with business needs. Identify and build strong data partnerships to procure and make company data more valuable and actionable, regularly benchmarking data integrity and quality. Team Leadership: Lead a cross-functional team responsible for data management, storage, and backups. Foster a culture of collaboration and innovation. Act as a subject matter expert in all aspects of SmartVM database and applications, providing technical guidance and expertise. Compliance & Audit: Ensure data storage and backup processes comply with security standards and support SSAE16 audit requirements. Collaborate with the VP, Infrastructure & Security to address audit findings. Performance Monitoring: Implement systems to monitor storage and backup performance. Identify and resolve issues related to capacity, performance, and data availability. Collaboration with Application Teams: Work with data consumers, ETL developers, and application teams to ensure seamless integration of storage systems with applications and business processes. The Must-Haves - In-depth understanding of disaster recovery strategies and business continuity planning. Experience with storage management tools and data protection solutions. Familiarity with data encryption, data security standards, and industry best practices. Strong knowledge and experience working with APIs; innovative and logical thinker. Working knowledge of data management technologies such MS SQL, Snowflake, Elasticsearch and other data stores plus Business Intelligence tools. Knowledge of Supply Information Management is desirable. Technical expertise in data, its standardization and transformation. Must understand data flows, data profiling, and statistical analysis. Strong knowledge of data storage technologies and data backup solutions. Experience (Years and Types): Minimum of 8 years of experience in Databases, with at least 3 years in leadership roles focusing on data storage and backup. Proven track record of managing large-scale storage infrastructures and cloud environments. Experience with implementing and maintaining disaster recovery solutions. Experience in working with regulatory compliance related to data storage and protection. A well-developed financial acumen, excellence with financial analysis and the ability to set strategy and vision Experience operating in a public cloud environment, such as Google/AWS/Azure Strong interpersonal and influencing abilities, with an innovative problem-solving style Skills and Abilities and Other Characteristics: Strong leadership and team management skills with the ability to build and develop high-performing teams. Excellent problem-solving skills with a strategic mindset to drive business objectives. Strong communication skills with the ability to translate complex technical issues to non-technical stakeholders. Project management skills with the ability to manage multiple priorities in a fast-paced environment. Over the years, we've discovered that the most effective and successful associates at apexanalytix are people who have a specific combination of values, skills, and behaviors that we call "The apex Way". Read more about The apex Way - At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones. When it comes to benefits, whether for yourself or your family the most important aspect is choice. And we get that. apexanalytix offers competitive benefits for the countries that we serve, in addition to our initiative that encourages employees' growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence. With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop.
Aug 05, 2025
Full time
At apexanalytix, we're lifelong innovators! Since the date of our founding nearly four decades ago we've been consistently growing, profitable, and delivering the best procure-to-pay solutions to the world. We're the perfect balance of established company and start-up. You will find a unique home here. And you'll recognize the names of our clients. Most of them are on The Global 2000. They trust us to give them the latest in controls, audit and analytics software every day. Industry analysts consistently rank us as a top supplier management solution, and you'll be helping build that reputation. Director of Data, Storage, and Backups is responsible for overseeing the strategy, architecture, management, and optimization of the company's data storage and backup infrastructure. This role requires a deep understanding of data governance, cloud storage solutions, on-premise systems, and backup methodologies. The Director will lead a team of IT professionals, working closely with other departments to ensure data security, availability, and scalability. The Work - Strategic Leadership: Drive the strategy for data storage, backup, and recovery to support ApexAnalytix's business goals and risk management requirements. Data Governance & Security: Develop policies for data retention, storage, and backup, ensuring compliance with regulatory frameworks. Oversee data cleansing, enrichment, and drive data issue remediation using Data Governance-defined standards. Monitor and enforce data quality. Storage Infrastructure: Manage and optimize cloud-based (AWS, Azure) and on-premise storage solutions, ensuring high performance, scalability, and data integrity. Define and prioritize data product requirements and develop and maintain data product roadmaps to support organizational objectives. Backup & Disaster Recovery: Develop and implement robust backup strategies and disaster recovery plans that align with business continuity goals. Oversee regular testing and optimization of recovery systems. Vendor & Stakeholder Management: Manage relationships with storage and backup solution providers. Collaborate with internal stakeholders to align storage solutions with business needs. Identify and build strong data partnerships to procure and make company data more valuable and actionable, regularly benchmarking data integrity and quality. Team Leadership: Lead a cross-functional team responsible for data management, storage, and backups. Foster a culture of collaboration and innovation. Act as a subject matter expert in all aspects of SmartVM database and applications, providing technical guidance and expertise. Compliance & Audit: Ensure data storage and backup processes comply with security standards and support SSAE16 audit requirements. Collaborate with the VP, Infrastructure & Security to address audit findings. Performance Monitoring: Implement systems to monitor storage and backup performance. Identify and resolve issues related to capacity, performance, and data availability. Collaboration with Application Teams: Work with data consumers, ETL developers, and application teams to ensure seamless integration of storage systems with applications and business processes. The Must-Haves - In-depth understanding of disaster recovery strategies and business continuity planning. Experience with storage management tools and data protection solutions. Familiarity with data encryption, data security standards, and industry best practices. Strong knowledge and experience working with APIs; innovative and logical thinker. Working knowledge of data management technologies such MS SQL, Snowflake, Elasticsearch and other data stores plus Business Intelligence tools. Knowledge of Supply Information Management is desirable. Technical expertise in data, its standardization and transformation. Must understand data flows, data profiling, and statistical analysis. Strong knowledge of data storage technologies and data backup solutions. Experience (Years and Types): Minimum of 8 years of experience in Databases, with at least 3 years in leadership roles focusing on data storage and backup. Proven track record of managing large-scale storage infrastructures and cloud environments. Experience with implementing and maintaining disaster recovery solutions. Experience in working with regulatory compliance related to data storage and protection. A well-developed financial acumen, excellence with financial analysis and the ability to set strategy and vision Experience operating in a public cloud environment, such as Google/AWS/Azure Strong interpersonal and influencing abilities, with an innovative problem-solving style Skills and Abilities and Other Characteristics: Strong leadership and team management skills with the ability to build and develop high-performing teams. Excellent problem-solving skills with a strategic mindset to drive business objectives. Strong communication skills with the ability to translate complex technical issues to non-technical stakeholders. Project management skills with the ability to manage multiple priorities in a fast-paced environment. Over the years, we've discovered that the most effective and successful associates at apexanalytix are people who have a specific combination of values, skills, and behaviors that we call "The apex Way". Read more about The apex Way - At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones. When it comes to benefits, whether for yourself or your family the most important aspect is choice. And we get that. apexanalytix offers competitive benefits for the countries that we serve, in addition to our initiative that encourages employees' growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence. With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop.
CRM Business Analyst
Prudential Annuities Distributors (PAD)
A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading global asset managers! If you're not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that's investing in your future by shaping tomorrow today. What you will do We are seeking a highly analytical and technically savvy Business Analyst to join our Sales and Servicing Technology team. You will be embedded within a dynamic group focused on building innovative sales and marketing tools used by our Client Advisory Group. Working closely with our Sales, Marketing and Client Services teams, as well as our product delivery team, you will play a pivotal role in designing solutions for our stakeholders. What you can expect Will act as subject matter expert in CRM, BI Reporting and other Sales & Marketing tools and business process; providing support and guidance to users in the business. Validate solutions through user acceptance testing (UAT) to ensure final deliverables meet both technical and business expectations. Prepare test plans, develop test scripts and conduct test execution. Participate with internal business areas to solicit end user requirements, gain understanding of the purposes or goals of various processes, offerings, or practices. Ensure full understanding of impact to existing Salesforce platform. Proactively identify areas for improvement and introduce innovative recommendations, factoring in customer needs, external approaches, data analytics, as well as industry best practices. Support production issues, manage vendor/system releases, and actively manage user priorities. Conduct appropriate analysis of existing data to help identify patterns, aid in data quality and support business cases. Drive end-to-end documentation and stakeholder alignment across delivery cycles. Provide day-to-day support for sales, marketing and client service teams in their use of internal tools and platforms. Keep abreast of industry initiatives and market trends that impact the business to continue to improve efficiency. What you will bring Experience supporting Sales Distribution, Client Service, Marketing and Product Development organizations. 8+ years of Business Analysis experience Minimum of 2+ years CRM platform experience, Salesforce hands-on experience a plus. Solid understanding of the business processes and workflows within Sales and Marketing Ability to lead projects; refines user stories, including identification of project risks and coordinating implementation activities, such as training and the documentation of business process changes. Knowledge of Financial Services/Asset Management Industry. Proven ability to structure SQL queries, understand stored procedures, experience with Business Intelligence Reporting tools and understanding of relational database models. MS SQL Server, Power BI. Strong analytical skills and ability to make independent decisions and develop creative solutions to support business strategies. Proven ability to prioritize and manage work effectively. Strong written and oral communication skills with a diverse group of associates and senior business leaders. Advanced skills with Microsoft Office tools (Word, Excel, Visio, and PowerPoint). Power Platform, a plus. What will set you apart? Data Science/Data Analytics background Experience with data visualization tools (e.g., Tableau, Power BI). BS / MS in Business Administration or Information Technology. Collaborative, team-oriented mindset with a passion for continuous learning and innovation. PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply. About PGIM Fixed Income PGIM Fixed Income is a global asset manager offering active solutions across all fixed income markets. With 1000+ employees and $862Bn assets under management as of March 2025 , the company has offices in Newark, London, Letterkenny, Amsterdam, Munich, Paris, Sydney, Zurich, Tokyo, Hong Kong, and Singapore. Our business climate is a safe inclusive environment, centered around mutual respect, intellectual honesty, transparency, and teamwork. Our leaders are focused on talent & culture; dedicated to fostering growth & development at all levels to develop the industry leaders of tomorrow. - A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading global asset managers! If you're not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that's investing in your future by shaping tomorrow today. At PGIM, You Can! What you will do We are seeking a highly analytical and technically savvy Business Analyst to join our Sales and Servicing Technology team. You will be embedded within a dynamic group focused on building innovative sales and marketing tools used by our Client Advisory Group. Working closely with our Sales, Marketing and Client Services teams, as well as our product delivery team, you will play a pivotal role in designing solutions for our stakeholders. What you can expect Will act as subject matter expert in CRM, BI Reporting and other Sales & Marketing tools and business process; providing support and guidance to users in the business. Validate solutions through user acceptance testing (UAT) to ensure final deliverables meet both technical and business expectations. Prepare test plans, develop test scripts and conduct test execution. Participate with internal business areas to solicit end user requirements, gain understanding of the purposes or goals of various processes, offerings, or practices. Ensure full understanding of impact to existing Salesforce platform. Proactively identify areas for improvement and introduce innovative recommendations, factoring in customer needs, external approaches, data analytics, as well as industry best practices. Support production issues, manage vendor/system releases, and actively manage user priorities. Conduct appropriate analysis of existing data to help identify patterns, aid in data quality and support business cases. Drive end-to-end documentation and stakeholder alignment across delivery cycles. Provide day-to-day support for sales, marketing and client service teams in their use of internal tools and platforms. Keep abreast of industry initiatives and market trends that impact the business to continue to improve efficiency. What you will bring Experience supporting Sales Distribution, Client Service, Marketing and Product Development organizations. 8+ years of Business Analysis experience Minimum of 2+ years CRM platform experience, Salesforce hands-on experience a plus. Solid understanding of the business processes and workflows within Sales and Marketing Ability to lead projects; refines user stories, including identification of project risks and coordinating implementation activities, such as training and the documentation of business process changes. Knowledge of Financial Services/Asset Management Industry. Proven ability to structure SQL queries, understand stored procedures, experience with Business Intelligence Reporting tools and understanding of relational database models. MS SQL Server, Power BI. Strong analytical skills and ability to make independent decisions and develop creative solutions to support business strategies. Proven ability to prioritize and manage work effectively. Strong written and oral communication skills with a diverse group of associates and senior business leaders. Advanced skills with Microsoft Office tools (Word, Excel, Visio, and PowerPoint). Power Platform, a plus. What will set you apart? Sales & Marketing experience, Asset Management a plus Data Science/Data Analytics background Python, a plus Experience with data visualization tools (e.g., Tableau, Power BI). BS / MS in Business Administration or Information Technology. Collaborative, team-oriented mindset with a passion for continuous learning and innovation. PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply. About PGIM Fixed Income . click apply for full job details
Aug 05, 2025
Full time
A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading global asset managers! If you're not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that's investing in your future by shaping tomorrow today. What you will do We are seeking a highly analytical and technically savvy Business Analyst to join our Sales and Servicing Technology team. You will be embedded within a dynamic group focused on building innovative sales and marketing tools used by our Client Advisory Group. Working closely with our Sales, Marketing and Client Services teams, as well as our product delivery team, you will play a pivotal role in designing solutions for our stakeholders. What you can expect Will act as subject matter expert in CRM, BI Reporting and other Sales & Marketing tools and business process; providing support and guidance to users in the business. Validate solutions through user acceptance testing (UAT) to ensure final deliverables meet both technical and business expectations. Prepare test plans, develop test scripts and conduct test execution. Participate with internal business areas to solicit end user requirements, gain understanding of the purposes or goals of various processes, offerings, or practices. Ensure full understanding of impact to existing Salesforce platform. Proactively identify areas for improvement and introduce innovative recommendations, factoring in customer needs, external approaches, data analytics, as well as industry best practices. Support production issues, manage vendor/system releases, and actively manage user priorities. Conduct appropriate analysis of existing data to help identify patterns, aid in data quality and support business cases. Drive end-to-end documentation and stakeholder alignment across delivery cycles. Provide day-to-day support for sales, marketing and client service teams in their use of internal tools and platforms. Keep abreast of industry initiatives and market trends that impact the business to continue to improve efficiency. What you will bring Experience supporting Sales Distribution, Client Service, Marketing and Product Development organizations. 8+ years of Business Analysis experience Minimum of 2+ years CRM platform experience, Salesforce hands-on experience a plus. Solid understanding of the business processes and workflows within Sales and Marketing Ability to lead projects; refines user stories, including identification of project risks and coordinating implementation activities, such as training and the documentation of business process changes. Knowledge of Financial Services/Asset Management Industry. Proven ability to structure SQL queries, understand stored procedures, experience with Business Intelligence Reporting tools and understanding of relational database models. MS SQL Server, Power BI. Strong analytical skills and ability to make independent decisions and develop creative solutions to support business strategies. Proven ability to prioritize and manage work effectively. Strong written and oral communication skills with a diverse group of associates and senior business leaders. Advanced skills with Microsoft Office tools (Word, Excel, Visio, and PowerPoint). Power Platform, a plus. What will set you apart? Data Science/Data Analytics background Experience with data visualization tools (e.g., Tableau, Power BI). BS / MS in Business Administration or Information Technology. Collaborative, team-oriented mindset with a passion for continuous learning and innovation. PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply. About PGIM Fixed Income PGIM Fixed Income is a global asset manager offering active solutions across all fixed income markets. With 1000+ employees and $862Bn assets under management as of March 2025 , the company has offices in Newark, London, Letterkenny, Amsterdam, Munich, Paris, Sydney, Zurich, Tokyo, Hong Kong, and Singapore. Our business climate is a safe inclusive environment, centered around mutual respect, intellectual honesty, transparency, and teamwork. Our leaders are focused on talent & culture; dedicated to fostering growth & development at all levels to develop the industry leaders of tomorrow. - A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading global asset managers! If you're not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that's investing in your future by shaping tomorrow today. At PGIM, You Can! What you will do We are seeking a highly analytical and technically savvy Business Analyst to join our Sales and Servicing Technology team. You will be embedded within a dynamic group focused on building innovative sales and marketing tools used by our Client Advisory Group. Working closely with our Sales, Marketing and Client Services teams, as well as our product delivery team, you will play a pivotal role in designing solutions for our stakeholders. What you can expect Will act as subject matter expert in CRM, BI Reporting and other Sales & Marketing tools and business process; providing support and guidance to users in the business. Validate solutions through user acceptance testing (UAT) to ensure final deliverables meet both technical and business expectations. Prepare test plans, develop test scripts and conduct test execution. Participate with internal business areas to solicit end user requirements, gain understanding of the purposes or goals of various processes, offerings, or practices. Ensure full understanding of impact to existing Salesforce platform. Proactively identify areas for improvement and introduce innovative recommendations, factoring in customer needs, external approaches, data analytics, as well as industry best practices. Support production issues, manage vendor/system releases, and actively manage user priorities. Conduct appropriate analysis of existing data to help identify patterns, aid in data quality and support business cases. Drive end-to-end documentation and stakeholder alignment across delivery cycles. Provide day-to-day support for sales, marketing and client service teams in their use of internal tools and platforms. Keep abreast of industry initiatives and market trends that impact the business to continue to improve efficiency. What you will bring Experience supporting Sales Distribution, Client Service, Marketing and Product Development organizations. 8+ years of Business Analysis experience Minimum of 2+ years CRM platform experience, Salesforce hands-on experience a plus. Solid understanding of the business processes and workflows within Sales and Marketing Ability to lead projects; refines user stories, including identification of project risks and coordinating implementation activities, such as training and the documentation of business process changes. Knowledge of Financial Services/Asset Management Industry. Proven ability to structure SQL queries, understand stored procedures, experience with Business Intelligence Reporting tools and understanding of relational database models. MS SQL Server, Power BI. Strong analytical skills and ability to make independent decisions and develop creative solutions to support business strategies. Proven ability to prioritize and manage work effectively. Strong written and oral communication skills with a diverse group of associates and senior business leaders. Advanced skills with Microsoft Office tools (Word, Excel, Visio, and PowerPoint). Power Platform, a plus. What will set you apart? Sales & Marketing experience, Asset Management a plus Data Science/Data Analytics background Python, a plus Experience with data visualization tools (e.g., Tableau, Power BI). BS / MS in Business Administration or Information Technology. Collaborative, team-oriented mindset with a passion for continuous learning and innovation. PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply. About PGIM Fixed Income . click apply for full job details
Director - Analytic Quality & Validation Review Officer
IIBA (International Institute of Business Analysis)
About the Role: Grade Level (for internal use): 13 The Team: Within the Analytic Quality & Validation group, the Review & Validation team has global responsibility for the review and validation of all S&P Global Ratings' methodologies, including models and criteria, and their application. S&P Global Ratings' methodologies contain all our key analytical principles and assumptions . These Methodologies provide the framework for all of our published credit ratings and analyses and, as such, represent our most significant intellectual property. The Impact: The Analytic Quality & Validation Review Officer plays a pivotal role in ensuring the integrity and reliability of S&P Global Ratings' methodologies, which are fundamental to our credit ratings and analyses. Responsibilities: Lead review and validation activities, including on proposed new or changes to rating Criteria, application of models or criteria, or analytical approaches for non-rating products. Utilize extensive credit experience and analytical skills to assess the validity of methodological frameworks across different asset classes and regions. Design and conduct tests of logical and conceptual soundness, appropriateness of calibration, consistency with benchmarks, and adherence to methodologies. Conduct research to identify key credit trends and emerging sector risks. Collaborate with and direct other team members to deliver timely and high-quality reviews and manage relationships with stakeholders. Create clear reports and presentations for review bodies and senior management. Justify conclusions and findings and assist with regulatory inquiries or senior leadership questions when necessary. Act as reviewer and approver of validation reports and support analytical training efforts. Lead and participate in projects that drive efficiency and effectiveness in analytic risk analysis. What We're Looking For: Senior analyst with extensive track record of analytical excellence and subject matter expertise in capital markets, ratings Criteria, and analytical processes. An S&P Global employee at this level would typically have 10+ years of work experience in debt/capital markets, credit analysis/research. BA or BS in Business, Finance, or related field. Graduate degree preferred. Ability to transfer sector knowledge and credit experience when evaluating other sectors and new asset classes. Knowledge of the Financial Services sector a plus. Understanding of credit/macro risks to enable appropriate assessments and design pertinent validation tests. Well-rounded communication skills, including listening, writing, and verbal skills. Ability to manage multiple tasks and adhere to deadlines. Proven track record of establishing effective relationships with key stakeholders. Strong technical skills to extract/analyze large sets of data/make connections and to develop appropriate and impactful insights and narratives. Project management skills and ability to lead and direct review teams Proficiency with Excel, SQL, R, Python would be a plus. About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy (the Policy) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: The EEO is the Law Poster " describes discrimination protections under federal law . click apply for full job details
Aug 05, 2025
Full time
About the Role: Grade Level (for internal use): 13 The Team: Within the Analytic Quality & Validation group, the Review & Validation team has global responsibility for the review and validation of all S&P Global Ratings' methodologies, including models and criteria, and their application. S&P Global Ratings' methodologies contain all our key analytical principles and assumptions . These Methodologies provide the framework for all of our published credit ratings and analyses and, as such, represent our most significant intellectual property. The Impact: The Analytic Quality & Validation Review Officer plays a pivotal role in ensuring the integrity and reliability of S&P Global Ratings' methodologies, which are fundamental to our credit ratings and analyses. Responsibilities: Lead review and validation activities, including on proposed new or changes to rating Criteria, application of models or criteria, or analytical approaches for non-rating products. Utilize extensive credit experience and analytical skills to assess the validity of methodological frameworks across different asset classes and regions. Design and conduct tests of logical and conceptual soundness, appropriateness of calibration, consistency with benchmarks, and adherence to methodologies. Conduct research to identify key credit trends and emerging sector risks. Collaborate with and direct other team members to deliver timely and high-quality reviews and manage relationships with stakeholders. Create clear reports and presentations for review bodies and senior management. Justify conclusions and findings and assist with regulatory inquiries or senior leadership questions when necessary. Act as reviewer and approver of validation reports and support analytical training efforts. Lead and participate in projects that drive efficiency and effectiveness in analytic risk analysis. What We're Looking For: Senior analyst with extensive track record of analytical excellence and subject matter expertise in capital markets, ratings Criteria, and analytical processes. An S&P Global employee at this level would typically have 10+ years of work experience in debt/capital markets, credit analysis/research. BA or BS in Business, Finance, or related field. Graduate degree preferred. Ability to transfer sector knowledge and credit experience when evaluating other sectors and new asset classes. Knowledge of the Financial Services sector a plus. Understanding of credit/macro risks to enable appropriate assessments and design pertinent validation tests. Well-rounded communication skills, including listening, writing, and verbal skills. Ability to manage multiple tasks and adhere to deadlines. Proven track record of establishing effective relationships with key stakeholders. Strong technical skills to extract/analyze large sets of data/make connections and to develop appropriate and impactful insights and narratives. Project management skills and ability to lead and direct review teams Proficiency with Excel, SQL, R, Python would be a plus. About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy (the Policy) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: The EEO is the Law Poster " describes discrimination protections under federal law . click apply for full job details
Senior Data Analyst
Robert Walters UK Birmingham, Staffordshire
Senior Data AnalystBirmingham (hybrid)£45,000 to £55,000 per annumPermanent We are pleased to be recruiting for a Senior BI Analyst in the Birmingham area. You will be responsible for the development of dashboards, reports and provision of actionable insights. This role will suit someone who is strong within Power BI, SQL, Excel and Python. Senior Data Analyst - What will you be doing? • Leading the design and delivery of dashboards and forecasting models across multiple data sources. • Translating business problems into data questions. • Monitoring KPIs across all operational functions, ensuring to identify trends. • Supporting pricing and revenue initiatives. • Automating reporting processes. • Acting as a mentor for the team and ensure to champion best practices. Senior Data Analyst - What will you need? • Strong in SQL, Power BI, Excel and Python. • Ability to drive data-driven decision making. • Commercial performance background. • Stakeholder management experience. • Business partnering experience. • Experience driving ROI with data and insights. Robert Walters are proud to specialise in BI & Data recruitment across the UK, offering amazing opportunities on a permanent and interim basis. We are also proud to be heading up the Data Leaders roundtables and PBI BRUM meetup group, bringing new and exciting networking opportunities to candidates and clients in the Midlands. If you would be interested in speaking about the role or having a general chat about your job search, please send your CV to . Applicants must reside in the UK & have full right to work Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates About the job Contract Type: Permanent Workplace Type: Hybrid Experience Level: Senior Management Location: Birmingham Contract Type: Permanent Specialism: Technology & Digital Focus: Data Analysis & Business Intelligence Industry: IT Salary: Negotiable Workplace Type: Hybrid Experience Level: Senior Management Location: Birmingham FULL_TIME Job Reference: 0QSA56-F685EFF9 Date posted: 30 June 2025 Consultant: Matthew Collier midlands information-technology/data-analysis-business-intelligence 2025-06 08-29 it Birmingham West Midlands GB Robert Walters true
Aug 05, 2025
Full time
Senior Data AnalystBirmingham (hybrid)£45,000 to £55,000 per annumPermanent We are pleased to be recruiting for a Senior BI Analyst in the Birmingham area. You will be responsible for the development of dashboards, reports and provision of actionable insights. This role will suit someone who is strong within Power BI, SQL, Excel and Python. Senior Data Analyst - What will you be doing? • Leading the design and delivery of dashboards and forecasting models across multiple data sources. • Translating business problems into data questions. • Monitoring KPIs across all operational functions, ensuring to identify trends. • Supporting pricing and revenue initiatives. • Automating reporting processes. • Acting as a mentor for the team and ensure to champion best practices. Senior Data Analyst - What will you need? • Strong in SQL, Power BI, Excel and Python. • Ability to drive data-driven decision making. • Commercial performance background. • Stakeholder management experience. • Business partnering experience. • Experience driving ROI with data and insights. Robert Walters are proud to specialise in BI & Data recruitment across the UK, offering amazing opportunities on a permanent and interim basis. We are also proud to be heading up the Data Leaders roundtables and PBI BRUM meetup group, bringing new and exciting networking opportunities to candidates and clients in the Midlands. If you would be interested in speaking about the role or having a general chat about your job search, please send your CV to . Applicants must reside in the UK & have full right to work Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates About the job Contract Type: Permanent Workplace Type: Hybrid Experience Level: Senior Management Location: Birmingham Contract Type: Permanent Specialism: Technology & Digital Focus: Data Analysis & Business Intelligence Industry: IT Salary: Negotiable Workplace Type: Hybrid Experience Level: Senior Management Location: Birmingham FULL_TIME Job Reference: 0QSA56-F685EFF9 Date posted: 30 June 2025 Consultant: Matthew Collier midlands information-technology/data-analysis-business-intelligence 2025-06 08-29 it Birmingham West Midlands GB Robert Walters true
Senior Director Global Enterprise Architect
Bacardi-Martini
As a member of Bacardi's Technology Leadership Team and reporting to the Chief Technology Officer, the Senior Director, Systems Architecture is responsible for the delivery of all enterprise applications solutions, including SAP and related third party enterprise applications. This position leads a team of highly effective leaders, cross functional architects and analysts to provide optimal systems through strategic design as well as daily operational support. This Senior Director position is responsible for setting priorities, being the change agent for transformation, and developing high performing teams. ABOUT YOU You're an inclusive, collaborative leader who harnesses technology to deliver exceptional outcomes. You build strong, trusted relationships, create a culture of excitement, and connect Primos globally-beyond hierarchy and titles. You will have strong business acumen, and subject matter expertise in a diverse set of business functions such as product development, supply chain, warehouse, logistics & transportation, HR, sales/marketing, finance, and other corporate functions. Additionally, you will be adept in new technologies as well as industry and systems best practices. ROLE CONTEXT & OBJECTIVES Bacardi is undergoing a period of prosperity and growth - underpinned by the Best10 strategy - to deliver the best ten years () in our history and to put the consumer at the heart of what we do. Best10 is a transformational strategy that has already delivered several years of accelerated growth and led to a deep regeneration of our "all-in" highly people-centric and engaged culture. There are four key elements to our strategy: Place Bold Bets - a focused and dynamic process for allocating resources to develop our brands, markets and capabilities. By focusing on highly strategic brand/market combinations and allocating resources quickly to accelerate the growth within a key number of combinations we aim to deliver 85% of Group revenue from just 65 such brand/market combinations (from a total of over 1,600) and to drive year-on-year profitable growth. Re-ignite Marketing - delivering a revitalized consumer connection and journey and elevating our marketing through use of digital marketing, social media, digital platforms and data exploitation. Disrupting Future Moments that Matter - using digital technologies to disrupt and innovate - for example in growing the direct-to-consumer channel (historically very small but now accelerating during the pandemic), in reducing the time-to-market of new products, and in levering our brand portfolio to create new sources of revenue. Winning in the On-trade - ensuring the on-trade is a strong supporter of our brands - this is key feed-through into retail and online channels - putting the consumer at the heart. Technology is at the heart of these initiatives and plays a key role in enabling our ability to deliver successfully on our ambitions. At the very heart of this role will be further evolving and developing a culture of community across teams, inclusivity and innovation within Marketing. Experience in driving commercial and consumer focused technology transformation and for driving innovation through digital technology and the exploitation of data will be key. The role will be based in London. RESPONSIBILITIES Provide full leadership for the Enterprise Applications Architecture team, including talent acquisition, career development, performance management, succession planning, and workforce engagement. Foster a culture of continuous learning, innovation, and excellence across the architecture function. Champion diversity, equity, and inclusion within the architecture team. Architecture Ownership & Strategy Own and evolve the enterprise applications architecture strategy, aligning closely with business objectives and technology transformation goals. Develop and maintain business, data, application, integration, and technical architecture domains, ensuring alignment with enterprise-wide roadmaps and standards. Ensure architectural readiness for advanced capabilities including Artificial Intelligence (AI), Generative AI, Machine Learning (ML), and Graph-based data models. Define scalable patterns and platform foundations that enable their ethical and secure adoption. Define and communicate architecture principles, standards, and patterns to guide solution design and development across the organization. Business Alignment & Capability Enablement Collaborate with Technology stakeholders to understand key business goals, processes, and capabilities, translating them into effective technology solutions. Drive business capability modelling and maturity assessments to inform IT investment decisions and enable business transformation. Support the identification and enablement of AI-powered business capabilities, including intelligent automation, predictive analytics, and hyper-personalization. Ensure solutions are scalable, sustainable, and designed to deliver measurable business value. Partner with the Technology Leadership Team (TLT), PMOs, and delivery teams to influence and shape the enterprise project portfolio. Provide architectural oversight and governance across key initiatives to ensure consistency, integration, and alignment to strategic goals. Support solution selection, project planning, and execution with architectural expertise and risk assessments. Support the management of enterprise application vendors, including evaluation, contracting, relationship management, and performance reviews. Optimize cloud services usage, architecture, and spend through proactive design, governance, and monitoring practices in collaboration with the TLT Ensure compliance with licensing, SLAs, and regulatory requirements. Governance & Documentation Establish and lead enterprise architecture governance forums, ensuring cross-functional collaboration and accountability. Develop and maintain a comprehensive documentation framework, including architectural designs, configurations, functional and technical specs, test plans, and change logs. Promote architecture reuse and standardization to reduce complexity and technical debt. Innovation & Thought Leadership Stay current on industry trends, emerging technologies, and best practices; bring innovative thinking into the enterprise architecture domain. Serve as a thought leader for next-generation architectures that support AI/GenAI, advanced analytics, edge computing, graph databases, and other modern capabilities. Build external networks with peers, vendors, and thought leaders to shape forward-looking strategies. Partner with data, security, and engineering leaders to ensure foundational data platforms and governance models are AI-ready and responsibly implemented. Build and lead a high-performing global team. Foster a culture of innovation, accountability, and cross-functional collaboration across regions. Develop succession plans, nurture talent, and enable team members to grow as strategic business partners. SKILLS - THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY This is an important appointment and will test a talented senior Technology leader with a broad marketing, transformational change and commercial background. The successful candidate will need to combine outstanding leadership skills, cultural adaptability, and digital innovation with real business impact and a sound commercial sense. Strategic enterprise architecture leadership with deep experience in shaping and governing cross-functional, global business solutions across finance, supply chain, manufacturing, HR, and commercial domains. Proven experience leading large enterprise applications teams, including delivery oversight, operations, vendor management, and stakeholder engagement in matrixed, global organizations. Functional and technical knowledge of SAP technologies, including S/4HANA. Hands-on experience with cloud platforms (AWS, Azure, or GCP), including designing scalable, secure, and cost-optimized cloud-native and hybrid enterprise solutions. Strong understanding of integration patterns and platforms, including middleware, APIs, EDI, and event-driven architectures. Experience enabling AI, GenAI, and analytics capabilities through enterprise architecture, including data modeling, governance, and modern platform readiness (e.g., graph databases, semantic layers, AI integration patterns). Excellent communication and influence skills, with a track record of building strong relationships with business and technical stakeholders, and driving architectural decisions that enable business transformation. Experience with enterprise architecture tools and frameworks (e.g., TOGAF, ArchiMate, LeanIX, Bizzdesign) and governance processes that ensure alignment and agility. Ability to balance strategic thinking with hands-on execution, operating effectively across visioning, solution design, technical validation, and delivery oversight. PERSONAL QUALITIES - SHARE OUR FOUNDER'S PASSION AND ENTREPRENEURIAL FLAIR Belonging: You have a strong capacity to create a culture of 'Belonging', where people feel appreciated for who they are, what they do . click apply for full job details
Aug 05, 2025
Full time
As a member of Bacardi's Technology Leadership Team and reporting to the Chief Technology Officer, the Senior Director, Systems Architecture is responsible for the delivery of all enterprise applications solutions, including SAP and related third party enterprise applications. This position leads a team of highly effective leaders, cross functional architects and analysts to provide optimal systems through strategic design as well as daily operational support. This Senior Director position is responsible for setting priorities, being the change agent for transformation, and developing high performing teams. ABOUT YOU You're an inclusive, collaborative leader who harnesses technology to deliver exceptional outcomes. You build strong, trusted relationships, create a culture of excitement, and connect Primos globally-beyond hierarchy and titles. You will have strong business acumen, and subject matter expertise in a diverse set of business functions such as product development, supply chain, warehouse, logistics & transportation, HR, sales/marketing, finance, and other corporate functions. Additionally, you will be adept in new technologies as well as industry and systems best practices. ROLE CONTEXT & OBJECTIVES Bacardi is undergoing a period of prosperity and growth - underpinned by the Best10 strategy - to deliver the best ten years () in our history and to put the consumer at the heart of what we do. Best10 is a transformational strategy that has already delivered several years of accelerated growth and led to a deep regeneration of our "all-in" highly people-centric and engaged culture. There are four key elements to our strategy: Place Bold Bets - a focused and dynamic process for allocating resources to develop our brands, markets and capabilities. By focusing on highly strategic brand/market combinations and allocating resources quickly to accelerate the growth within a key number of combinations we aim to deliver 85% of Group revenue from just 65 such brand/market combinations (from a total of over 1,600) and to drive year-on-year profitable growth. Re-ignite Marketing - delivering a revitalized consumer connection and journey and elevating our marketing through use of digital marketing, social media, digital platforms and data exploitation. Disrupting Future Moments that Matter - using digital technologies to disrupt and innovate - for example in growing the direct-to-consumer channel (historically very small but now accelerating during the pandemic), in reducing the time-to-market of new products, and in levering our brand portfolio to create new sources of revenue. Winning in the On-trade - ensuring the on-trade is a strong supporter of our brands - this is key feed-through into retail and online channels - putting the consumer at the heart. Technology is at the heart of these initiatives and plays a key role in enabling our ability to deliver successfully on our ambitions. At the very heart of this role will be further evolving and developing a culture of community across teams, inclusivity and innovation within Marketing. Experience in driving commercial and consumer focused technology transformation and for driving innovation through digital technology and the exploitation of data will be key. The role will be based in London. RESPONSIBILITIES Provide full leadership for the Enterprise Applications Architecture team, including talent acquisition, career development, performance management, succession planning, and workforce engagement. Foster a culture of continuous learning, innovation, and excellence across the architecture function. Champion diversity, equity, and inclusion within the architecture team. Architecture Ownership & Strategy Own and evolve the enterprise applications architecture strategy, aligning closely with business objectives and technology transformation goals. Develop and maintain business, data, application, integration, and technical architecture domains, ensuring alignment with enterprise-wide roadmaps and standards. Ensure architectural readiness for advanced capabilities including Artificial Intelligence (AI), Generative AI, Machine Learning (ML), and Graph-based data models. Define scalable patterns and platform foundations that enable their ethical and secure adoption. Define and communicate architecture principles, standards, and patterns to guide solution design and development across the organization. Business Alignment & Capability Enablement Collaborate with Technology stakeholders to understand key business goals, processes, and capabilities, translating them into effective technology solutions. Drive business capability modelling and maturity assessments to inform IT investment decisions and enable business transformation. Support the identification and enablement of AI-powered business capabilities, including intelligent automation, predictive analytics, and hyper-personalization. Ensure solutions are scalable, sustainable, and designed to deliver measurable business value. Partner with the Technology Leadership Team (TLT), PMOs, and delivery teams to influence and shape the enterprise project portfolio. Provide architectural oversight and governance across key initiatives to ensure consistency, integration, and alignment to strategic goals. Support solution selection, project planning, and execution with architectural expertise and risk assessments. Support the management of enterprise application vendors, including evaluation, contracting, relationship management, and performance reviews. Optimize cloud services usage, architecture, and spend through proactive design, governance, and monitoring practices in collaboration with the TLT Ensure compliance with licensing, SLAs, and regulatory requirements. Governance & Documentation Establish and lead enterprise architecture governance forums, ensuring cross-functional collaboration and accountability. Develop and maintain a comprehensive documentation framework, including architectural designs, configurations, functional and technical specs, test plans, and change logs. Promote architecture reuse and standardization to reduce complexity and technical debt. Innovation & Thought Leadership Stay current on industry trends, emerging technologies, and best practices; bring innovative thinking into the enterprise architecture domain. Serve as a thought leader for next-generation architectures that support AI/GenAI, advanced analytics, edge computing, graph databases, and other modern capabilities. Build external networks with peers, vendors, and thought leaders to shape forward-looking strategies. Partner with data, security, and engineering leaders to ensure foundational data platforms and governance models are AI-ready and responsibly implemented. Build and lead a high-performing global team. Foster a culture of innovation, accountability, and cross-functional collaboration across regions. Develop succession plans, nurture talent, and enable team members to grow as strategic business partners. SKILLS - THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY This is an important appointment and will test a talented senior Technology leader with a broad marketing, transformational change and commercial background. The successful candidate will need to combine outstanding leadership skills, cultural adaptability, and digital innovation with real business impact and a sound commercial sense. Strategic enterprise architecture leadership with deep experience in shaping and governing cross-functional, global business solutions across finance, supply chain, manufacturing, HR, and commercial domains. Proven experience leading large enterprise applications teams, including delivery oversight, operations, vendor management, and stakeholder engagement in matrixed, global organizations. Functional and technical knowledge of SAP technologies, including S/4HANA. Hands-on experience with cloud platforms (AWS, Azure, or GCP), including designing scalable, secure, and cost-optimized cloud-native and hybrid enterprise solutions. Strong understanding of integration patterns and platforms, including middleware, APIs, EDI, and event-driven architectures. Experience enabling AI, GenAI, and analytics capabilities through enterprise architecture, including data modeling, governance, and modern platform readiness (e.g., graph databases, semantic layers, AI integration patterns). Excellent communication and influence skills, with a track record of building strong relationships with business and technical stakeholders, and driving architectural decisions that enable business transformation. Experience with enterprise architecture tools and frameworks (e.g., TOGAF, ArchiMate, LeanIX, Bizzdesign) and governance processes that ensure alignment and agility. Ability to balance strategic thinking with hands-on execution, operating effectively across visioning, solution design, technical validation, and delivery oversight. PERSONAL QUALITIES - SHARE OUR FOUNDER'S PASSION AND ENTREPRENEURIAL FLAIR Belonging: You have a strong capacity to create a culture of 'Belonging', where people feel appreciated for who they are, what they do . click apply for full job details
Data Analyst
Robert Walters UK Manchester, Lancashire
Data Analyst£40,000Manchester- Hybrid workingAre you passionate about turning data into actionable insights? We're looking for a talented Data Analyst to join our client in the legal sector and help drive data-informed decision-making across the business. Data Analyst Responsibilities: Work with large datasets to uncover trends, identify opportunities, and support strategic initiatives. Write and optimise SQL queries for data extraction, transformation, and analysis. Support the development and automation of dashboards using Power BI to present complex information in a clear and compelling way. Apply advanced Excel techniques to perform in-depth analysis, forecasting, and reporting. Collaborate with cross-functional teams to understand data needs and deliver solutions. Assist in scripting and automating workflows using Python for data processing and analysis. Key Requirements: Proven experience working with SQL and manipulating large datasets. Good understanding of Python and its use in data analysis. Proficiency in Power BI for building interactive reports and dashboards. Strong skills in Microsoft Excel, including use of pivot tables, complex formulas, and data models. Excellent analytical thinking, attention to detail, and problem-solving skills. Strong communication skills to present findings clearly to stakeholders. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates About the job Contract Type: FULL_TIME Workplace Type: Hybrid Experience Level: Associate Location: Manchester Contract Type: FULL_TIME Specialism: Technology & Digital Focus: Data Analysis & Business Intelligence Industry: Legal Salary: £35,000 - £40,000 per annum Workplace Type: Hybrid Experience Level: Associate Location: Manchester FULL_TIME Job Reference: EE6CL4-390BEE45 Date posted: 3 June 2025 Consultant: Ayden Bogle northern-west information-technology/data-analysis-business-intelligence 2025-06 08-02 legal Manchester Greater Manchester GB GBP YEAR Robert Walters true
Aug 05, 2025
Full time
Data Analyst£40,000Manchester- Hybrid workingAre you passionate about turning data into actionable insights? We're looking for a talented Data Analyst to join our client in the legal sector and help drive data-informed decision-making across the business. Data Analyst Responsibilities: Work with large datasets to uncover trends, identify opportunities, and support strategic initiatives. Write and optimise SQL queries for data extraction, transformation, and analysis. Support the development and automation of dashboards using Power BI to present complex information in a clear and compelling way. Apply advanced Excel techniques to perform in-depth analysis, forecasting, and reporting. Collaborate with cross-functional teams to understand data needs and deliver solutions. Assist in scripting and automating workflows using Python for data processing and analysis. Key Requirements: Proven experience working with SQL and manipulating large datasets. Good understanding of Python and its use in data analysis. Proficiency in Power BI for building interactive reports and dashboards. Strong skills in Microsoft Excel, including use of pivot tables, complex formulas, and data models. Excellent analytical thinking, attention to detail, and problem-solving skills. Strong communication skills to present findings clearly to stakeholders. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates About the job Contract Type: FULL_TIME Workplace Type: Hybrid Experience Level: Associate Location: Manchester Contract Type: FULL_TIME Specialism: Technology & Digital Focus: Data Analysis & Business Intelligence Industry: Legal Salary: £35,000 - £40,000 per annum Workplace Type: Hybrid Experience Level: Associate Location: Manchester FULL_TIME Job Reference: EE6CL4-390BEE45 Date posted: 3 June 2025 Consultant: Ayden Bogle northern-west information-technology/data-analysis-business-intelligence 2025-06 08-02 legal Manchester Greater Manchester GB GBP YEAR Robert Walters true
Senior Product Analyst
SLAMcore
Company Description Here at Gousto, we are on a mission to become the UK's most loved way to eat dinner, and for every meal to leave the planet better off. Gousto is changing how people shop, cook and eat food at home. It's an incredibly exciting time to join our team - and we're a friendly bunch! We're proud to be one of the fastest-growing companies in the UK. Powered by data and a love of food, we're a recipe box company that's disrupting the sector, and we're passionate about our diverse team and our customers. All of our people are responsible for the success of Gousto, and we're passionate about creating an inclusive environment for all to thrive. Our guiding values - Dream, Deliver and Care - show our commitment to innovation, our ambition to hit goals at speed, and our deep respect for the people we work with. Job Description Location: London, Hybrid We're looking for a Senior Product Analyst to join our Pickles Squad - a fast-moving, impact-driven teamthat thrives on experimentation, strategic analysis, and stakeholder enablement. This is a fantastic opportunity for someone who loves diving deep into data, uncovering insights that shape major business decisions, and telling compelling stories that drive change. In this role, you'll be at the centre of some of our most exciting initiatives. From running large-scale experiments that directly influence customer experience, to analysing real-world business shifts and driving smarter decision-making across teams, your work will have a tangible impact on both our strategy and outcomes. You'll collaborate with stakeholders across the business, helping to identify opportunities, assess risks, and present insights that guide critical decisions. This isn't just about crunching numbers - it's about applying analytical rigour to solve meaningful challenges, while shaping the future of how we deliver value. If you're ready to bring curiosity, strategic thinking, and a passion for data to the table, we'd love to hear from you! Core Responsibilities Deliver actionable insights on customer needs and pain points in the Gousto app and web experiences to drive optimisation programmes. Proactively identify opportunities that are accretive to the team's roadmap. Determine most important KPIs to track aligned to commercial objectives, informing measurement framework for OKRs and experimentation. Analyse outcomes of experiments to inform launch decisions and drive learning. Collaborate with the domain team on assessing impact of initiatives and ensuring alignment with the digital experience. Demonstrate compelling storytelling and data visualisation to convey complex narratives clearly and influence decisions. Work with the wider Analytics team in embedding and fostering best in class tools, systems and processes. Who you are A strong quantitative thinker with excellent analytical skills and a customer-first mindset. Experienced in analysing and visualising data using web analytics tools (we use Mixpanel and GA4). Comfortable working with complex data sets in SQL to develop robust analytical solutions and insights. Skilled in designing, running, and interpreting A/B tests to drive data-informed decisions. Proven ability to deliver accurate, impactful analysis that contributes directly to commercial objectives. A proactive self-starter with strong project management skills and the ability to prioritise effectively. An excellent communicator, able to collaborate with a wide range of stakeholders and present findings clearly - including to non-technical audiences. Familiarity with Business Intelligence tools (such as Looker, Tableau, or Power BI) is a plus. Additional Information Benefits Click here to see our company benefits ! Gousto is for everyone: Whether it's creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Gousto. Across our business we lead with inclusivity and strive for equality in all we do; working hard to ensure Gousto is an environment where you can be totally yourself. Everyone is welcome and we're looking for applications from people of all backgrounds and experiences. Excited but wondering if you tick every box? We recommend applying anyway so that we can review your profile . And, if you're in a job share, why not just apply as a pair. For our roles outside of Operations, most of our people spend 1 or 2 days in our offices every week, combining the benefits of flexibility and time together with colleagues. We want to enable you to do your best work, and if you require additional flexibility, please talk to us about it. If you have a disability that you're worried will affect you during the interview process, please let us know and we will do our best to help you feel comfortable. We'd love it if you could submit your application online. If you require an alternative method of applying, please let us know.
Aug 05, 2025
Full time
Company Description Here at Gousto, we are on a mission to become the UK's most loved way to eat dinner, and for every meal to leave the planet better off. Gousto is changing how people shop, cook and eat food at home. It's an incredibly exciting time to join our team - and we're a friendly bunch! We're proud to be one of the fastest-growing companies in the UK. Powered by data and a love of food, we're a recipe box company that's disrupting the sector, and we're passionate about our diverse team and our customers. All of our people are responsible for the success of Gousto, and we're passionate about creating an inclusive environment for all to thrive. Our guiding values - Dream, Deliver and Care - show our commitment to innovation, our ambition to hit goals at speed, and our deep respect for the people we work with. Job Description Location: London, Hybrid We're looking for a Senior Product Analyst to join our Pickles Squad - a fast-moving, impact-driven teamthat thrives on experimentation, strategic analysis, and stakeholder enablement. This is a fantastic opportunity for someone who loves diving deep into data, uncovering insights that shape major business decisions, and telling compelling stories that drive change. In this role, you'll be at the centre of some of our most exciting initiatives. From running large-scale experiments that directly influence customer experience, to analysing real-world business shifts and driving smarter decision-making across teams, your work will have a tangible impact on both our strategy and outcomes. You'll collaborate with stakeholders across the business, helping to identify opportunities, assess risks, and present insights that guide critical decisions. This isn't just about crunching numbers - it's about applying analytical rigour to solve meaningful challenges, while shaping the future of how we deliver value. If you're ready to bring curiosity, strategic thinking, and a passion for data to the table, we'd love to hear from you! Core Responsibilities Deliver actionable insights on customer needs and pain points in the Gousto app and web experiences to drive optimisation programmes. Proactively identify opportunities that are accretive to the team's roadmap. Determine most important KPIs to track aligned to commercial objectives, informing measurement framework for OKRs and experimentation. Analyse outcomes of experiments to inform launch decisions and drive learning. Collaborate with the domain team on assessing impact of initiatives and ensuring alignment with the digital experience. Demonstrate compelling storytelling and data visualisation to convey complex narratives clearly and influence decisions. Work with the wider Analytics team in embedding and fostering best in class tools, systems and processes. Who you are A strong quantitative thinker with excellent analytical skills and a customer-first mindset. Experienced in analysing and visualising data using web analytics tools (we use Mixpanel and GA4). Comfortable working with complex data sets in SQL to develop robust analytical solutions and insights. Skilled in designing, running, and interpreting A/B tests to drive data-informed decisions. Proven ability to deliver accurate, impactful analysis that contributes directly to commercial objectives. A proactive self-starter with strong project management skills and the ability to prioritise effectively. An excellent communicator, able to collaborate with a wide range of stakeholders and present findings clearly - including to non-technical audiences. Familiarity with Business Intelligence tools (such as Looker, Tableau, or Power BI) is a plus. Additional Information Benefits Click here to see our company benefits ! Gousto is for everyone: Whether it's creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Gousto. Across our business we lead with inclusivity and strive for equality in all we do; working hard to ensure Gousto is an environment where you can be totally yourself. Everyone is welcome and we're looking for applications from people of all backgrounds and experiences. Excited but wondering if you tick every box? We recommend applying anyway so that we can review your profile . And, if you're in a job share, why not just apply as a pair. For our roles outside of Operations, most of our people spend 1 or 2 days in our offices every week, combining the benefits of flexibility and time together with colleagues. We want to enable you to do your best work, and if you require additional flexibility, please talk to us about it. If you have a disability that you're worried will affect you during the interview process, please let us know and we will do our best to help you feel comfortable. We'd love it if you could submit your application online. If you require an alternative method of applying, please let us know.
Hays
Snr FP&A Analyst
Hays Basingstoke, Hampshire
6-month contract within the UK arm of an international group Your new company We are seeking a commercially astute and detail-oriented FP&A Analyst to join the UK division of a dynamic international group on a 6-month interim assignment. Your new role This role will play a key part in supporting the financial planning and analysis function, delivering insightful reporting, forecasting, and variance analysis to drive strategic decision-making. Working closely with senior finance and operational stakeholders, you will be responsible for preparing monthly management reports, analysing key performance indicators, and contributing to budgeting and reforecasting cycles. You will support any process improvement projects and analyse large data sets within the business in order to provide value-adding insights which drives the performance of the business. What you'll need to succeed The ideal candidate will be a qualified or soon to qualify with (ACA, ACCA, CIMA) with proven experience in a fast-paced business, ideally a division of a larger group. Strong Excel and financial modelling skills are essential, along with the ability to interpret complex data and communicate findings clearly to non-finance stakeholders. Experience with ERP systems and business intelligence tools (e.g., Power BI, SAP, Oracle) is highly desirable but not essential. This is an excellent opportunity for a proactive finance professional to make a tangible impact within a collaborative and forward-thinking team. What you'll get in return Flexible (hybrid) work arrangements in a modern office environment and the opportunity to work within a high-performing team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Aug 05, 2025
Seasonal
6-month contract within the UK arm of an international group Your new company We are seeking a commercially astute and detail-oriented FP&A Analyst to join the UK division of a dynamic international group on a 6-month interim assignment. Your new role This role will play a key part in supporting the financial planning and analysis function, delivering insightful reporting, forecasting, and variance analysis to drive strategic decision-making. Working closely with senior finance and operational stakeholders, you will be responsible for preparing monthly management reports, analysing key performance indicators, and contributing to budgeting and reforecasting cycles. You will support any process improvement projects and analyse large data sets within the business in order to provide value-adding insights which drives the performance of the business. What you'll need to succeed The ideal candidate will be a qualified or soon to qualify with (ACA, ACCA, CIMA) with proven experience in a fast-paced business, ideally a division of a larger group. Strong Excel and financial modelling skills are essential, along with the ability to interpret complex data and communicate findings clearly to non-finance stakeholders. Experience with ERP systems and business intelligence tools (e.g., Power BI, SAP, Oracle) is highly desirable but not essential. This is an excellent opportunity for a proactive finance professional to make a tangible impact within a collaborative and forward-thinking team. What you'll get in return Flexible (hybrid) work arrangements in a modern office environment and the opportunity to work within a high-performing team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
HOME OFFICE-2
Senior Analysts (x3), Counter Terrorism Unit
HOME OFFICE-2
About the job This is an exciting opportunity to join RICU's (Research, Information, Communications, Unit) Knowledge Hub in the Counter-Radicalisation and Enablers Unit. We are recruiting for three senior analysts to work in RICU's Knowledge Hub: 2 x CT Senior Analyst (News and Analysis) We are looking for motivated senior analysts to join our News and Analysis Team and deliver outstanding insights to advise on strategic, operational and policy decision making. 1 x CT Senior Analyst (Data and Innovation) The Data and Innovation Team's primary focus is understanding and evidencing terrorist use of the internet. The team provides expert advice underpinned by robust analysis to advise policy development and the wider CT network. Candidates should have a curiosity about online platforms, technology, and AI, and exploring how terrorists may exploit these to disseminate propaganda and radicalise others online. About us: The Home Office works to build a safe, fair, and prosperous UK. We achieve this through our work on counterterrorism, policing, crime, drugs policy, immigration, and passports. Homeland Security Group's (HSG) mission is to reduce homeland security risks to the UK's people, prosperity, and freedoms. This includes risks from terrorism, state threats, economic crime, and cyber-crime. We provide systems leadership across government and deliver strategic initiatives, working closely with operational partners, the Intelligence Agencies and other external organisations to protect the UK. A unique Home Office team that informs the UK's Counter Terrorism (CT) community on terrorist use of propaganda and the role the online ecosystem plays in radicalisation. The Counter-Radicalisation and Enablers Unit sits in the Prevent Directorate within HSG and supports a number of strategies that deliver against CONTEST objectives. The RICU Knowledge Hub is an insight and research-led team responsible for developing and delivering the evidence-base for Prevent interventions in support of counter-terrorism priorities. The overarching aim of Prevent is to reduce the risk to the UK, its citizens, and its interests overseas from terrorism, so that people can go about their lives freely and with confidence. The RICU Knowledge Hub comprises three distinct but complementary teams (Research, News & Analysis and Data & Innovation), who produce analysis and research to inform customers across Prevent teams, as well as the broader national security community. Key responsibilities will include: Conduct and oversee analysis and research to identify and determine themes and narratives as to how terrorists exploit the online ecosystem. Analyse how content resonates with audiences and communicate clear, accessible insight on radicalisation risks. Present research and analysis in order to inform, drive and refine policy and delivery. You will present your findings to colleagues and cross-Whitehall partners and be consistently innovative in seeking out new ways to convey your analysis. Develop and maintain relationships with the cross-Whitehall CT community. Work with academia and commercial partners to design and lead external research and ensure our analysis remains innovative and delivering for our priority policy and operational customers. Develop and maintain personal subject-matter expertise. Make time for ongoing professional development through participation in academic forums, in the UK and internationally, sharing learning with others and building capability. Maintain a strong horizon scanning capability. Identifying and responding to emerging radicalisation risks, including for example supporting HM Government's response to Violence Fascinated Individuals (VFI) and exploring links between state threats, terrorism and extremism. Provide high-quality out-of-hours analysis in response to terrorism or national security related incidents, working closely with Homeland Security Operations to feed into ministerial briefings and ensuring 24/7 cover when a situation demands. The role includes providing 'on-call' support, approximately one weekend every two months. It will be necessary to work flexibly and contribute to other areas to support the wider efforts and priorities of Homeland Security as required, performing additional duties expected within the scope of the grade. Due to the nature of our work, it may be necessary to redeploy you to other critical roles, or priority work at your grade. Travel: The successful candidate may be expected to travel to other work locations. Occasional international travel may be required based on business need. All related costs will be reimbursed in line with Home Office policy. Training: Successful candidates will be expected to complete a six-week training course, entitled 'The New Analyst Programme (NAP)'. Person specification Essential criteria Demonstrated ability of advanced research skills or practical experience applying analysis and research to inform decision making. To confidently gather and synthesise multiple sources of information and reconcile competing, disputed evidence. Evidence of working on counterterrorism, counter-extremism, or related issues, including engaging with academia, industry partners and/or strategic communicators. Additionally, an understanding of the role online communications plays in radicalisation, and how online platforms and communications channels can be exploited to meet terrorist objectives would be a distinct advantage. Be an active and supportive team member, demonstrating care for other's wellbeing, and building a supportive culture and collaborative relationships across teams and with external stakeholders. An ability to convey complex messages both verbally and in writing, taking account of the needs of a variety of customers and wider stakeholders, and accurately explain the limitations of analysis. Ability to adapt working styles in a demanding environment. This will be demonstrated through previous work in fast-paced environments, responding to new developments and priorities with limited notice. Desirable criteria Subject matter expertise in Islamist or Extreme Right-Wing terrorism is highly desirable. Experience in analysis, research, or communications within a CT or CE context, and confidence interpreting and visualising complex data is particularly welcome. Experience capturing CT-focused research needs, conducting qualitative research, and commissioning projects via academic or commercial partners. Applied research in policy or strategic comms settings is highly valued. GCS or GSR membership should be noted in your application. For more information on the role, our benefits and the application process, please click the apply link. Closing date: 10 th August 2025.
Aug 05, 2025
Full time
About the job This is an exciting opportunity to join RICU's (Research, Information, Communications, Unit) Knowledge Hub in the Counter-Radicalisation and Enablers Unit. We are recruiting for three senior analysts to work in RICU's Knowledge Hub: 2 x CT Senior Analyst (News and Analysis) We are looking for motivated senior analysts to join our News and Analysis Team and deliver outstanding insights to advise on strategic, operational and policy decision making. 1 x CT Senior Analyst (Data and Innovation) The Data and Innovation Team's primary focus is understanding and evidencing terrorist use of the internet. The team provides expert advice underpinned by robust analysis to advise policy development and the wider CT network. Candidates should have a curiosity about online platforms, technology, and AI, and exploring how terrorists may exploit these to disseminate propaganda and radicalise others online. About us: The Home Office works to build a safe, fair, and prosperous UK. We achieve this through our work on counterterrorism, policing, crime, drugs policy, immigration, and passports. Homeland Security Group's (HSG) mission is to reduce homeland security risks to the UK's people, prosperity, and freedoms. This includes risks from terrorism, state threats, economic crime, and cyber-crime. We provide systems leadership across government and deliver strategic initiatives, working closely with operational partners, the Intelligence Agencies and other external organisations to protect the UK. A unique Home Office team that informs the UK's Counter Terrorism (CT) community on terrorist use of propaganda and the role the online ecosystem plays in radicalisation. The Counter-Radicalisation and Enablers Unit sits in the Prevent Directorate within HSG and supports a number of strategies that deliver against CONTEST objectives. The RICU Knowledge Hub is an insight and research-led team responsible for developing and delivering the evidence-base for Prevent interventions in support of counter-terrorism priorities. The overarching aim of Prevent is to reduce the risk to the UK, its citizens, and its interests overseas from terrorism, so that people can go about their lives freely and with confidence. The RICU Knowledge Hub comprises three distinct but complementary teams (Research, News & Analysis and Data & Innovation), who produce analysis and research to inform customers across Prevent teams, as well as the broader national security community. Key responsibilities will include: Conduct and oversee analysis and research to identify and determine themes and narratives as to how terrorists exploit the online ecosystem. Analyse how content resonates with audiences and communicate clear, accessible insight on radicalisation risks. Present research and analysis in order to inform, drive and refine policy and delivery. You will present your findings to colleagues and cross-Whitehall partners and be consistently innovative in seeking out new ways to convey your analysis. Develop and maintain relationships with the cross-Whitehall CT community. Work with academia and commercial partners to design and lead external research and ensure our analysis remains innovative and delivering for our priority policy and operational customers. Develop and maintain personal subject-matter expertise. Make time for ongoing professional development through participation in academic forums, in the UK and internationally, sharing learning with others and building capability. Maintain a strong horizon scanning capability. Identifying and responding to emerging radicalisation risks, including for example supporting HM Government's response to Violence Fascinated Individuals (VFI) and exploring links between state threats, terrorism and extremism. Provide high-quality out-of-hours analysis in response to terrorism or national security related incidents, working closely with Homeland Security Operations to feed into ministerial briefings and ensuring 24/7 cover when a situation demands. The role includes providing 'on-call' support, approximately one weekend every two months. It will be necessary to work flexibly and contribute to other areas to support the wider efforts and priorities of Homeland Security as required, performing additional duties expected within the scope of the grade. Due to the nature of our work, it may be necessary to redeploy you to other critical roles, or priority work at your grade. Travel: The successful candidate may be expected to travel to other work locations. Occasional international travel may be required based on business need. All related costs will be reimbursed in line with Home Office policy. Training: Successful candidates will be expected to complete a six-week training course, entitled 'The New Analyst Programme (NAP)'. Person specification Essential criteria Demonstrated ability of advanced research skills or practical experience applying analysis and research to inform decision making. To confidently gather and synthesise multiple sources of information and reconcile competing, disputed evidence. Evidence of working on counterterrorism, counter-extremism, or related issues, including engaging with academia, industry partners and/or strategic communicators. Additionally, an understanding of the role online communications plays in radicalisation, and how online platforms and communications channels can be exploited to meet terrorist objectives would be a distinct advantage. Be an active and supportive team member, demonstrating care for other's wellbeing, and building a supportive culture and collaborative relationships across teams and with external stakeholders. An ability to convey complex messages both verbally and in writing, taking account of the needs of a variety of customers and wider stakeholders, and accurately explain the limitations of analysis. Ability to adapt working styles in a demanding environment. This will be demonstrated through previous work in fast-paced environments, responding to new developments and priorities with limited notice. Desirable criteria Subject matter expertise in Islamist or Extreme Right-Wing terrorism is highly desirable. Experience in analysis, research, or communications within a CT or CE context, and confidence interpreting and visualising complex data is particularly welcome. Experience capturing CT-focused research needs, conducting qualitative research, and commissioning projects via academic or commercial partners. Applied research in policy or strategic comms settings is highly valued. GCS or GSR membership should be noted in your application. For more information on the role, our benefits and the application process, please click the apply link. Closing date: 10 th August 2025.
HOME OFFICE-2
Researcher, Counter Terrorism Unit
HOME OFFICE-2
About the job This is an exciting opportunity to join RICU's (Research, Information, Communications, Unit) Knowledge Hub in the Counter-Radicalisation and Enablers Unit. We are recruiting for a Researcher to work in RICU's Knowledge Hub. We are looking for a motivated senior researcher officer to join our Research Team and deliver first-class research and insight to inform strategic, operational and policy decision making, with a particular focus on online radicalisation. This research will play a pivotal part in informing the delivery of our online policy objectives. About us: The Home Office works to build a safe, fair, and prosperous UK. We achieve this through our work on counterterrorism, policing, crime, drugs policy, immigration, and passports. Homeland Security Group's (HSG) mission is to reduce homeland security risks to the UK's people, prosperity, and freedoms. This includes risks from terrorism, state threats, economic crime, and cyber-crime. We provide systems leadership across government and deliver strategic initiatives, working closely with operational partners, the Intelligence Agencies and other external organisations to protect the UK. A unique Home Office team that informs the UK's Counter Terrorism (CT) community on terrorist use of propaganda and the role the online ecosystem plays in radicalisation. The Counter-Radicalisation and Enablers Unit sits in the Prevent Directorate within HSG and supports a number of strategies that deliver against CONTEST objectives. The RICU Knowledge Hub is an insight and research-led team responsible for developing and delivering the evidence-base for Prevent interventions in support of counter-terrorism priorities. The overarching aim of Prevent is to reduce the risk to the UK, its citizens, and its interests overseas from terrorism, so that people can go about their lives freely and with confidence. The RICU Knowledge Hub comprises three distinct but complementary teams (Research, News & Analysis and Data & Innovation), who produce analysis and research to inform customers across Prevent teams, as well as the broader national security community. Key responsibilities will include: Conduct and oversee analysis and research to identify and determine themes and narratives as to how terrorists exploit the online ecosystem. Analyse how content resonates with audiences and communicate clear, accessible insight on radicalisation risks. Present research and analysis in order to inform, drive and refine policy and delivery. You will present your findings to colleagues and cross-Whitehall partners and be consistently innovative in seeking out new ways to convey your analysis. Develop and maintain relationships with the cross-Whitehall CT community. Work with academia and commercial partners to design and lead external research and ensure our analysis remains innovative and delivering for our priority policy and operational customers. Develop and maintain personal subject-matter expertise. Make time for ongoing professional development through participation in academic forums, in the UK and internationally, sharing learning with others and building capability. Maintain a strong horizon scanning capability. Identifying and responding to emerging radicalisation risks, including for example supporting HM Government's response to Violence Fascinated Individuals (VFI) and exploring links between state threats, terrorism and extremism. Provide high-quality out-of-hours analysis in response to terrorism or national security related incidents, working closely with Homeland Security Operations to feed into ministerial briefings and ensuring 24/7 cover when a situation demands. The role includes providing 'on-call' support, approximately one weekend every two months. It will be necessary to work flexibly and contribute to other areas to support the wider efforts and priorities of Homeland Security as required, performing additional duties expected within the scope of the grade. Due to the nature of our work, it may be necessary to redeploy you to other critical roles, or priority work at your grade. Travel: The successful candidate may be expected to travel to other work locations. Occasional international travel may be required based on business need. All related costs will be reimbursed in line with Home Office policy. Training: Successful candidates will be expected to complete a six-week training course, entitled 'The New Analyst Programme (NAP)'. Person specification Essential criteria: Demonstrated ability of advanced research skills or practical experience applying analysis and research to inform decision making. To confidently gather and synthesise multiple sources of information and reconcile competing, disputed evidence. Evidence of working on counterterrorism, counter-extremism, or related issues, including engaging with academia, industry partners and/or strategic communicators. Additionally, an understanding of the role online communications plays in radicalisation, and how online platforms and communications channels can be exploited to meet terrorist objectives would be a distinct advantage. Be an active and supportive team member, demonstrating care for other's wellbeing, and building a supportive culture and collaborative relationships across teams and with external stakeholders. An ability to convey complex messages both verbally and in writing, taking account of the needs of a variety of customers and wider stakeholders, and accurately explain the limitations of analysis. Ability to adapt working styles in a demanding environment. This will be demonstrated through previous work in fast-paced environments, responding to new developments and priorities with limited notice. Desirable criteria: Subject matter expertise in Islamist or Extreme Right-Wing terrorism is highly desirable. Experience in analysis, research, or communications within a CT or CE context, and confidence interpreting and visualising complex data is particularly welcome. Experience capturing CT-focused research needs, conducting qualitative research, and commissioning projects via academic or commercial partners. Applied research in policy or strategic comms settings is highly valued. GCS or GSR membership should be noted in your application. For more information on the role, our benefits and the application process, please click the apply link. Closing date: 10 th August 2025.
Aug 05, 2025
Full time
About the job This is an exciting opportunity to join RICU's (Research, Information, Communications, Unit) Knowledge Hub in the Counter-Radicalisation and Enablers Unit. We are recruiting for a Researcher to work in RICU's Knowledge Hub. We are looking for a motivated senior researcher officer to join our Research Team and deliver first-class research and insight to inform strategic, operational and policy decision making, with a particular focus on online radicalisation. This research will play a pivotal part in informing the delivery of our online policy objectives. About us: The Home Office works to build a safe, fair, and prosperous UK. We achieve this through our work on counterterrorism, policing, crime, drugs policy, immigration, and passports. Homeland Security Group's (HSG) mission is to reduce homeland security risks to the UK's people, prosperity, and freedoms. This includes risks from terrorism, state threats, economic crime, and cyber-crime. We provide systems leadership across government and deliver strategic initiatives, working closely with operational partners, the Intelligence Agencies and other external organisations to protect the UK. A unique Home Office team that informs the UK's Counter Terrorism (CT) community on terrorist use of propaganda and the role the online ecosystem plays in radicalisation. The Counter-Radicalisation and Enablers Unit sits in the Prevent Directorate within HSG and supports a number of strategies that deliver against CONTEST objectives. The RICU Knowledge Hub is an insight and research-led team responsible for developing and delivering the evidence-base for Prevent interventions in support of counter-terrorism priorities. The overarching aim of Prevent is to reduce the risk to the UK, its citizens, and its interests overseas from terrorism, so that people can go about their lives freely and with confidence. The RICU Knowledge Hub comprises three distinct but complementary teams (Research, News & Analysis and Data & Innovation), who produce analysis and research to inform customers across Prevent teams, as well as the broader national security community. Key responsibilities will include: Conduct and oversee analysis and research to identify and determine themes and narratives as to how terrorists exploit the online ecosystem. Analyse how content resonates with audiences and communicate clear, accessible insight on radicalisation risks. Present research and analysis in order to inform, drive and refine policy and delivery. You will present your findings to colleagues and cross-Whitehall partners and be consistently innovative in seeking out new ways to convey your analysis. Develop and maintain relationships with the cross-Whitehall CT community. Work with academia and commercial partners to design and lead external research and ensure our analysis remains innovative and delivering for our priority policy and operational customers. Develop and maintain personal subject-matter expertise. Make time for ongoing professional development through participation in academic forums, in the UK and internationally, sharing learning with others and building capability. Maintain a strong horizon scanning capability. Identifying and responding to emerging radicalisation risks, including for example supporting HM Government's response to Violence Fascinated Individuals (VFI) and exploring links between state threats, terrorism and extremism. Provide high-quality out-of-hours analysis in response to terrorism or national security related incidents, working closely with Homeland Security Operations to feed into ministerial briefings and ensuring 24/7 cover when a situation demands. The role includes providing 'on-call' support, approximately one weekend every two months. It will be necessary to work flexibly and contribute to other areas to support the wider efforts and priorities of Homeland Security as required, performing additional duties expected within the scope of the grade. Due to the nature of our work, it may be necessary to redeploy you to other critical roles, or priority work at your grade. Travel: The successful candidate may be expected to travel to other work locations. Occasional international travel may be required based on business need. All related costs will be reimbursed in line with Home Office policy. Training: Successful candidates will be expected to complete a six-week training course, entitled 'The New Analyst Programme (NAP)'. Person specification Essential criteria: Demonstrated ability of advanced research skills or practical experience applying analysis and research to inform decision making. To confidently gather and synthesise multiple sources of information and reconcile competing, disputed evidence. Evidence of working on counterterrorism, counter-extremism, or related issues, including engaging with academia, industry partners and/or strategic communicators. Additionally, an understanding of the role online communications plays in radicalisation, and how online platforms and communications channels can be exploited to meet terrorist objectives would be a distinct advantage. Be an active and supportive team member, demonstrating care for other's wellbeing, and building a supportive culture and collaborative relationships across teams and with external stakeholders. An ability to convey complex messages both verbally and in writing, taking account of the needs of a variety of customers and wider stakeholders, and accurately explain the limitations of analysis. Ability to adapt working styles in a demanding environment. This will be demonstrated through previous work in fast-paced environments, responding to new developments and priorities with limited notice. Desirable criteria: Subject matter expertise in Islamist or Extreme Right-Wing terrorism is highly desirable. Experience in analysis, research, or communications within a CT or CE context, and confidence interpreting and visualising complex data is particularly welcome. Experience capturing CT-focused research needs, conducting qualitative research, and commissioning projects via academic or commercial partners. Applied research in policy or strategic comms settings is highly valued. GCS or GSR membership should be noted in your application. For more information on the role, our benefits and the application process, please click the apply link. Closing date: 10 th August 2025.
Cathcart Technology
Qlik Analyst
Cathcart Technology
A well established organisation is looking to bring on a Qlik Analyst to support their growing business intelligence function in Glasgow (hybrid) . This is a great opportunity for someone with strong Qlik experience, a passion for building insightful dashboards and an interest in shaping how data is used across the business. This role is ideal for a Qlik Analyst who enjoys blending data skills with stakeholder collaboration and who is looking to develop their expertise in a data driven environment . You'll be joining a tight knight team of 3 so you'll be given a lot of autonomy in this role and your work will have a direct impact on the business. What you'll be doing: In this role, you'll be responsible for designing, building, and maintaining interactive Qlik Sense dashboards that help turn data into real business insights. You'll work closely with stakeholders to understand their goals and reporting needs , translating business questions into clear, visual solutions that drive decision making . You'll apply best practices in UX to ensure dashboards are not only accurate but also user friendly. As well as developing new applications, you'll also support and improve existing ones, ensuring they remain aligned with business priorities and data governance standards. You'll monitor performance, troubleshoot issues and continuously enhance usability based on user feedback. You'll also help document processes, provide user training and contribute to creating a culture of data literacy across the business. You'll ideally have experience with most of the following: Experience developing dashboards and applications in Qlik Sense Experience with Copilot A good understanding of data modelling and visualisation best practices Familiarity with SQL and querying relational databases Experience working with stakeholders to define KPIs, metrics, and reporting goals Good understanding of user experience and dashboard usability principles Strong communication and collaboration skills and the ability to work across both technical and non technical teams Qlik certifications are a bonus but not essential Why apply? This is an ideal opportunity to join a forward thinking organisation that's investing in its data capabilities. You'll gain exposure to a wide range of business areas, work on meaningful BI projects and grow your skills in a collaborative and supportive tight knit team . The role comes with a competitive salary of 35,000 - 50,000 (depending on experience) and long term progression opportunities. The office expectation will initially be five days in the office during onboarding and training, moving to a hybrid model (three days in office) once settled. If you're a Qlik Analyst looking to develop your skills, contribute to impactful work and join a respected organisation with great people and a long term vision then I'd love to hear from you. Apply now or contact Matthew at Cathcart Technology for an informal chat.
Aug 05, 2025
Full time
A well established organisation is looking to bring on a Qlik Analyst to support their growing business intelligence function in Glasgow (hybrid) . This is a great opportunity for someone with strong Qlik experience, a passion for building insightful dashboards and an interest in shaping how data is used across the business. This role is ideal for a Qlik Analyst who enjoys blending data skills with stakeholder collaboration and who is looking to develop their expertise in a data driven environment . You'll be joining a tight knight team of 3 so you'll be given a lot of autonomy in this role and your work will have a direct impact on the business. What you'll be doing: In this role, you'll be responsible for designing, building, and maintaining interactive Qlik Sense dashboards that help turn data into real business insights. You'll work closely with stakeholders to understand their goals and reporting needs , translating business questions into clear, visual solutions that drive decision making . You'll apply best practices in UX to ensure dashboards are not only accurate but also user friendly. As well as developing new applications, you'll also support and improve existing ones, ensuring they remain aligned with business priorities and data governance standards. You'll monitor performance, troubleshoot issues and continuously enhance usability based on user feedback. You'll also help document processes, provide user training and contribute to creating a culture of data literacy across the business. You'll ideally have experience with most of the following: Experience developing dashboards and applications in Qlik Sense Experience with Copilot A good understanding of data modelling and visualisation best practices Familiarity with SQL and querying relational databases Experience working with stakeholders to define KPIs, metrics, and reporting goals Good understanding of user experience and dashboard usability principles Strong communication and collaboration skills and the ability to work across both technical and non technical teams Qlik certifications are a bonus but not essential Why apply? This is an ideal opportunity to join a forward thinking organisation that's investing in its data capabilities. You'll gain exposure to a wide range of business areas, work on meaningful BI projects and grow your skills in a collaborative and supportive tight knit team . The role comes with a competitive salary of 35,000 - 50,000 (depending on experience) and long term progression opportunities. The office expectation will initially be five days in the office during onboarding and training, moving to a hybrid model (three days in office) once settled. If you're a Qlik Analyst looking to develop your skills, contribute to impactful work and join a respected organisation with great people and a long term vision then I'd love to hear from you. Apply now or contact Matthew at Cathcart Technology for an informal chat.
Randstad Delivery
Business Intelligence Developer
Randstad Delivery Waltham On The Wolds, Leicestershire
Business Intelligence Developer Join a team dedicated to advancing pet health and well-being through science. We're seeking a skilled and passionate Business Intelligence Developer to transform complex data into strategic, actionable insights that shape the future of pet care. About the Role This is a 12-month, full-time contract position, requiring you to be on-site 50% of the time . You will be a key player in a collaborative environment, using your expertise to empower smarter, data-driven decisions. What You'll Be Doing As our BI Developer, you'll be instrumental in building a scalable and sustainable BI capability. Your key responsibilities will include: Collaborating with scientists, analysts, and other stakeholders to understand their needs and develop custom BI solutions. Creating robust data models and automated pipelines for large and complex datasets, primarily using Databricks in Azure. Championing best practices in data governance, standardisation, and knowledge sharing to foster a strong data culture. Driving continuous improvements to deliver maximum value to the business. Who We're Looking For We need an experienced BI Developer with a proven track record. The ideal candidate will have: BI Expertise: The ability to design, build, and maintain effective BI solutions. Strong Communication: A knack for translating technical concepts for non-technical audiences. Data Management Skills: Experience in data modelling and handling large datasets. Coding Proficiency: Solid skills in Power BI, DAX, Power Query (M), Power Apps, and SQL . Project Management: Experience in managing multiple projects and familiarity with DevOps tools. Ready to Make a Difference? If you're passionate about leveraging data to create a better world for pets, we want to hear from you! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Aug 05, 2025
Seasonal
Business Intelligence Developer Join a team dedicated to advancing pet health and well-being through science. We're seeking a skilled and passionate Business Intelligence Developer to transform complex data into strategic, actionable insights that shape the future of pet care. About the Role This is a 12-month, full-time contract position, requiring you to be on-site 50% of the time . You will be a key player in a collaborative environment, using your expertise to empower smarter, data-driven decisions. What You'll Be Doing As our BI Developer, you'll be instrumental in building a scalable and sustainable BI capability. Your key responsibilities will include: Collaborating with scientists, analysts, and other stakeholders to understand their needs and develop custom BI solutions. Creating robust data models and automated pipelines for large and complex datasets, primarily using Databricks in Azure. Championing best practices in data governance, standardisation, and knowledge sharing to foster a strong data culture. Driving continuous improvements to deliver maximum value to the business. Who We're Looking For We need an experienced BI Developer with a proven track record. The ideal candidate will have: BI Expertise: The ability to design, build, and maintain effective BI solutions. Strong Communication: A knack for translating technical concepts for non-technical audiences. Data Management Skills: Experience in data modelling and handling large datasets. Coding Proficiency: Solid skills in Power BI, DAX, Power Query (M), Power Apps, and SQL . Project Management: Experience in managing multiple projects and familiarity with DevOps tools. Ready to Make a Difference? If you're passionate about leveraging data to create a better world for pets, we want to hear from you! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Director OR Associate Director, Relationship Manager - Market Outreach
IIBA (International Institute of Business Analysis)
About the Role: Grade Level (for internal use): 12 The Role: You will join a diverse, inclusive and professional Market Outreach team responsible for growing and maintaining relationships with the world's largest and most influential asset managers at S&P Global Ratings. We are a global team of 26 individuals, an integral part of S&P Global Ratings with strong market presence. We value persistence, organization and ultimately exist to build long-term, strategic relationships with senior buy-side investors. The role can be located in either London or Frankfurt and can be, in part, undertaken remotely through flexible working with a requirement to be based within the office twice a week. The Impact: In this role, you will get to build and develop relationships with key market participants, primarily the largest buy-side investors based in Germany, Austria and Switzerland (DACH), across all rating sectors. You will also share market insights gained from investor interactions with the analytical and commercial teams, providing feedback on investor perspectives and sentiment. What you stand to Gain: You will be partnering with senior stakeholders across high profile businesses including analytical and commercial practices, managing several investor communities, facilitating engagement and delivering relevant insights back into the business in a compliant manner. In turn, you will get daily exposure to investors from the world's most influential asset managers including high profile Portfolio Managers and Credit Analysts. Given the nature of the role, you will be given every opportunity to sharpen your communication and influencing skills. Responsibilities: Development and execution of an outreach strategy to a portfolio of buy-side investor contacts based in the DACH region. Organization of outreach activities including scheduling and hosting in-person and virtual events; 121 interactions, and other engagement with investor contacts in order to both facilitate engagement with the analytical teams and to generate actionable insights for the analytical and commercial practices. Achieve Annual KPI targets of, for example, activity levels, engagement, and insights with the investor contacts. N.B (The position is not responsible for, or measured by, commercial targets such as revenue generated, or sales made). Contribute to the development of priorities and understanding of market trends etc. that indicate opportunities or highlighting insights that may be valuable from an analytical or commercial perspective. What We're Looking For: A S&P employee would typically have 8+ years' experience of a similar background gained at financial institutions or at credit rating firm. We are happy to consider candidates for the Director level at band 12, or the Associate Director level at band 11 Excellent German and English communication skills to facilitate effective market interaction Strong knowledge of the investor industry and regional market, latest developments/issues, and ideally an understanding of S&P Ratings' business and products Flexibility to travel within DACH region for in-person meetings with investors and colleagues approximately for 3-4 days a month. Strong interpersonal and communication skills and the ability to connect and communicate with all (commercial and analytical) levels internally within an organization as well as externally at a senior level. Comfortable in communicating with senior investment individuals. About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence , pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. S&P Global has a Securities Disclosure and Trading Policy (the Policy) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: The EEO is the Law Poster " describes discrimination protections under federal law. - 20 - Professional (EEO-2 Job Categories-United States of America) . click apply for full job details
Aug 05, 2025
Full time
About the Role: Grade Level (for internal use): 12 The Role: You will join a diverse, inclusive and professional Market Outreach team responsible for growing and maintaining relationships with the world's largest and most influential asset managers at S&P Global Ratings. We are a global team of 26 individuals, an integral part of S&P Global Ratings with strong market presence. We value persistence, organization and ultimately exist to build long-term, strategic relationships with senior buy-side investors. The role can be located in either London or Frankfurt and can be, in part, undertaken remotely through flexible working with a requirement to be based within the office twice a week. The Impact: In this role, you will get to build and develop relationships with key market participants, primarily the largest buy-side investors based in Germany, Austria and Switzerland (DACH), across all rating sectors. You will also share market insights gained from investor interactions with the analytical and commercial teams, providing feedback on investor perspectives and sentiment. What you stand to Gain: You will be partnering with senior stakeholders across high profile businesses including analytical and commercial practices, managing several investor communities, facilitating engagement and delivering relevant insights back into the business in a compliant manner. In turn, you will get daily exposure to investors from the world's most influential asset managers including high profile Portfolio Managers and Credit Analysts. Given the nature of the role, you will be given every opportunity to sharpen your communication and influencing skills. Responsibilities: Development and execution of an outreach strategy to a portfolio of buy-side investor contacts based in the DACH region. Organization of outreach activities including scheduling and hosting in-person and virtual events; 121 interactions, and other engagement with investor contacts in order to both facilitate engagement with the analytical teams and to generate actionable insights for the analytical and commercial practices. Achieve Annual KPI targets of, for example, activity levels, engagement, and insights with the investor contacts. N.B (The position is not responsible for, or measured by, commercial targets such as revenue generated, or sales made). Contribute to the development of priorities and understanding of market trends etc. that indicate opportunities or highlighting insights that may be valuable from an analytical or commercial perspective. What We're Looking For: A S&P employee would typically have 8+ years' experience of a similar background gained at financial institutions or at credit rating firm. We are happy to consider candidates for the Director level at band 12, or the Associate Director level at band 11 Excellent German and English communication skills to facilitate effective market interaction Strong knowledge of the investor industry and regional market, latest developments/issues, and ideally an understanding of S&P Ratings' business and products Flexibility to travel within DACH region for in-person meetings with investors and colleagues approximately for 3-4 days a month. Strong interpersonal and communication skills and the ability to connect and communicate with all (commercial and analytical) levels internally within an organization as well as externally at a senior level. Comfortable in communicating with senior investment individuals. About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence , pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. S&P Global has a Securities Disclosure and Trading Policy (the Policy) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: The EEO is the Law Poster " describes discrimination protections under federal law. - 20 - Professional (EEO-2 Job Categories-United States of America) . click apply for full job details
Strategic Customer Success Manager - Enterprise
Smarsh, Inc.
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary Smarsh is seeking a Strategic Customer Success Manager to join our Enterprise Customer Success organization in the near future. As part of the organization, you will be delivering customer outcomes to our top enterprise accounts and working with Fortune 500 caliber clients across the world. This includes end-to-end customer life cycle managing customer adoption and growth, health, governance, and retention in partnership with your Account Executives. You are customer's consultant and trusted partner who can navigate complex business objectives and develop them into Smarsh champions. How will you contribute? Create value for the customer by knowing, tracking, and managing customer's business objectives tied to Smarsh solutions. Know your accounts and their organization structure. Establish, maintain and grow senior executive relationships for your accounts. Partner with Account Executive to develop long-term strategic account plan and lead substantial portions of the strategic account plan. Drive and track customer adoption of Smarsh products and services. Proactively identifying strategic growth opportunities while providing value with what the customer has today. Measure and report on customer health. Identify appropriate steps or resources and lead effort to improve customer health. Proactively identify At Risk Clients and define escalation and remediation plans. This includes any cross-departmental collaboration as needed. Establish and oversee a comprehensive customer governance structure with clear processes, cadence, and communication channels including Executive Business Reviews. Take ownership for resolving customer issues; Partner with other internal teams to ensure escalated issues are being resolved in a timely manner. Lead weekly or monthly meetings for assigned accounts, including 1-on-1s with key customer contacts. Negotiate complex renewal terms. Adhere to defined CSM processes, metrics, and tools. Track activities in CRM tools and accurately log outcomes of customer discussions. Consistently meet or exceed target customer activity metrics and SLO's. Identify best practices and coach throughout Customer success team. Work as part of a collaborative team and provide feedback for improvement to internal stakeholders. Other duties as assigned. What will you bring? 10+ years' experience in a customer-facing role, preferably in B2B and/or SaaS environments. BA/BS degree in business/technology or comparable experience and 5+ years' experience in customer success. Understanding of Banks, Broker Dealers, Hedge Funds, Private Equity, FinTech, VC funds and their respective technology needs is a big advantage. Extremely strong oral and written communication skills. Intellectual Curiosity and technical acumen. Skilled at matrix management and using leadership skills to achieve goals. Demonstrated mastery of organization skills. Confident in juggling multiple tasks. Ability to quickly understand questions and problem solving. Proven results in driving customer health and satisfaction resulting in loyalty and advocacy. Knowledge of working in tools like Salesforce, Gainsight and Jira. About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
Aug 05, 2025
Full time
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary Smarsh is seeking a Strategic Customer Success Manager to join our Enterprise Customer Success organization in the near future. As part of the organization, you will be delivering customer outcomes to our top enterprise accounts and working with Fortune 500 caliber clients across the world. This includes end-to-end customer life cycle managing customer adoption and growth, health, governance, and retention in partnership with your Account Executives. You are customer's consultant and trusted partner who can navigate complex business objectives and develop them into Smarsh champions. How will you contribute? Create value for the customer by knowing, tracking, and managing customer's business objectives tied to Smarsh solutions. Know your accounts and their organization structure. Establish, maintain and grow senior executive relationships for your accounts. Partner with Account Executive to develop long-term strategic account plan and lead substantial portions of the strategic account plan. Drive and track customer adoption of Smarsh products and services. Proactively identifying strategic growth opportunities while providing value with what the customer has today. Measure and report on customer health. Identify appropriate steps or resources and lead effort to improve customer health. Proactively identify At Risk Clients and define escalation and remediation plans. This includes any cross-departmental collaboration as needed. Establish and oversee a comprehensive customer governance structure with clear processes, cadence, and communication channels including Executive Business Reviews. Take ownership for resolving customer issues; Partner with other internal teams to ensure escalated issues are being resolved in a timely manner. Lead weekly or monthly meetings for assigned accounts, including 1-on-1s with key customer contacts. Negotiate complex renewal terms. Adhere to defined CSM processes, metrics, and tools. Track activities in CRM tools and accurately log outcomes of customer discussions. Consistently meet or exceed target customer activity metrics and SLO's. Identify best practices and coach throughout Customer success team. Work as part of a collaborative team and provide feedback for improvement to internal stakeholders. Other duties as assigned. What will you bring? 10+ years' experience in a customer-facing role, preferably in B2B and/or SaaS environments. BA/BS degree in business/technology or comparable experience and 5+ years' experience in customer success. Understanding of Banks, Broker Dealers, Hedge Funds, Private Equity, FinTech, VC funds and their respective technology needs is a big advantage. Extremely strong oral and written communication skills. Intellectual Curiosity and technical acumen. Skilled at matrix management and using leadership skills to achieve goals. Demonstrated mastery of organization skills. Confident in juggling multiple tasks. Ability to quickly understand questions and problem solving. Proven results in driving customer health and satisfaction resulting in loyalty and advocacy. Knowledge of working in tools like Salesforce, Gainsight and Jira. About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
Unily
Director of Professional Services Solutions Engineering
Unily
Director of Professional Services Solutions Engineering About Unily Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 GartnerMagic Quadrantfor Intranet Packaged Solutions, the 2024 Forrester Wave: Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose The Director of Professional Services Solutions Engineering will lead our PS Solutions Engineering organization for all regions, serving as the critical bridge between sales and delivery teams. This strategic leadership position will drive solution design, technical scoping, and proposal development for all net new professional services engagements for both prospects and existing customers. The role requires a leader who can articulate the value of professional services offerings, architect transformative solutions, and collaborate effectively with sales teams to drive revenue growth while ensuring proposed solutions are deliverable and profitable. Main Responsibilities Strategic Leadership Define and execute the global solutions engineering strategy, aligning with the company's overall go-to-market approach and professional services offerings Build and scale a pre-sales organization that effectively supports revenue targets across regions Develop and maintain standardized professional services offerings, solution frameworks, proposal templates, and scoping methodologies Create differentiated value propositions for professional services offerings that address specific market needs Represent the professional services organization in strategic planning and go-to-market initiatives Partner with Sales and Solutions Engineering leadership within the organization to define a clear and cogent sales motion Lead the design and architecture of complex, customized professional services solutions for strategic opportunities Establish solution design frameworks that balance client requirements, implementation feasibility, and profitability Drive innovation in solution approaches to address emerging client needs and market trends Create reusable offerings and solution components/accelerators that can be rapidly customized for specific client scenarios Ensure technical viability and practical deliverability of proposed solutions Proposal Development & Scoping Oversee the development of compelling proposals, statements of work, and standardized offerings Establish standardized pricing models, estimation frameworks, and scope definition processes Create scalable processes to engage the PS solutions engineering organization and ensure speed and accuracy Drive consistency in proposal quality, format, and content across all regions Implement governance processes to ensure appropriate risk assessment and profitability analysis Develop strategies to differentiate professional services offerings from competitors Partner with sales leaders to develop and execute joint go-to-market strategies for professional services Create and deliver training programs for sales teams on professional services offerings and value propositions Provide expert professional services guidance during strategic client conversations and executive meetings Support complex sales cycles with solution presentations, demonstrations, and technical deep dives Participate in key client meetings to articulate the value and approach of proposed solutions Build, mentor, and develop a global team of solutions engineers Establish career development paths and growth opportunities for solutions engineering team members Implement performance metrics aligned with revenue growth and win rates Foster a culture of innovation, collaboration, and continuous improvement Recruit and retain top pre-sales talent with both technical and consultative skills Cross-Functional Collaboration Partner closely with sales leadership to align pre-sales strategies with sales objectives Collaborate with PS delivery and consulting leadership to ensure proposed solutions can be effectively implemented and executed Enable PS delivery and consulting teams on PS pre-sales frameworks, approach and tools to scale coverage where necessary Work with product management to align service offerings with product roadmaps and capabilities Engage with marketing to develop compelling service offering descriptions and value propositions Provide feedback to product and delivery teams based on client requirements and market demands Stay current on industry trends, competitor offerings, and emerging market needs Develop competitive intelligence on professional services offerings, pricing models, and delivery approaches Analyze win/loss data to refine solution approaches and proposal strategies Identify market opportunities for new service offerings or solution packages Provide insights to executive leadership on market dynamics and competitive positioning Requirements Experience 10+ years of experience in professional services, consulting, solution architecture, or related fields 5+ years in pre-sales, solution design, or technical consulting leadership roles Proven track record of supporting large, complex sales opportunities and driving revenue growth Experience building and leading global pre-sales or solution architecture teams History of successful collaboration with sales, delivery, and product organizations Experience with proposal development, estimation, and scope definition for professional services Strong leadership abilities with excellent people management skills Outstanding communication and presentation skills at both technical and executive levels Exceptional solution design and architecture capabilities Strategic thinking with strong commercial acumen Advanced negotiation and influencing skills Ability to translate complex technical concepts into business value propositions Strong analytical capabilities for pricing, scoping, and risk assessment Excellent problem-solving and creative thinking skills Education & Certifications Bachelor's degree required; MBA or other advanced degree preferred Technical certifications relevant to the company's products or services Sales methodology certifications (e.g., MEDDIC, Challenger Sale) beneficial Project or program management certifications a plus Travel Requirements Willingness to travel up to 30-50% (domestic and international) to support sales efforts and client engagements Location Flexible with preference for major business hubs in North America (ET) and Europe (GMT/CET) We are united by a shared purpose and are committed to truly understanding each other. We know that everyone is unique and has their own story. We strive to have a diverse workforce that embraces and celebrates one another. We are united in building connections and curious to learn from each other so that we continue to grow together to build the workplace of tomorrow. Why Work for Unily? In addition to a generous base salary and commission plan, here are somethings we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun whilst we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer . We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits : US: 23 vacation days plus an extra paid day off to enjoy your birthday, 10 sick days and 1 annual volunteer day. We offer medical, dental and vision coverage at $0 payroll cost at the employee-only coverage level and cover 50% for all other level. 1x your annual salary in Life and AD&D coverage at no cost to you. 5% match on your 401(k) and no vesting schedule after your first 90 days. UK: 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection . click apply for full job details
Aug 05, 2025
Full time
Director of Professional Services Solutions Engineering About Unily Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 GartnerMagic Quadrantfor Intranet Packaged Solutions, the 2024 Forrester Wave: Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose The Director of Professional Services Solutions Engineering will lead our PS Solutions Engineering organization for all regions, serving as the critical bridge between sales and delivery teams. This strategic leadership position will drive solution design, technical scoping, and proposal development for all net new professional services engagements for both prospects and existing customers. The role requires a leader who can articulate the value of professional services offerings, architect transformative solutions, and collaborate effectively with sales teams to drive revenue growth while ensuring proposed solutions are deliverable and profitable. Main Responsibilities Strategic Leadership Define and execute the global solutions engineering strategy, aligning with the company's overall go-to-market approach and professional services offerings Build and scale a pre-sales organization that effectively supports revenue targets across regions Develop and maintain standardized professional services offerings, solution frameworks, proposal templates, and scoping methodologies Create differentiated value propositions for professional services offerings that address specific market needs Represent the professional services organization in strategic planning and go-to-market initiatives Partner with Sales and Solutions Engineering leadership within the organization to define a clear and cogent sales motion Lead the design and architecture of complex, customized professional services solutions for strategic opportunities Establish solution design frameworks that balance client requirements, implementation feasibility, and profitability Drive innovation in solution approaches to address emerging client needs and market trends Create reusable offerings and solution components/accelerators that can be rapidly customized for specific client scenarios Ensure technical viability and practical deliverability of proposed solutions Proposal Development & Scoping Oversee the development of compelling proposals, statements of work, and standardized offerings Establish standardized pricing models, estimation frameworks, and scope definition processes Create scalable processes to engage the PS solutions engineering organization and ensure speed and accuracy Drive consistency in proposal quality, format, and content across all regions Implement governance processes to ensure appropriate risk assessment and profitability analysis Develop strategies to differentiate professional services offerings from competitors Partner with sales leaders to develop and execute joint go-to-market strategies for professional services Create and deliver training programs for sales teams on professional services offerings and value propositions Provide expert professional services guidance during strategic client conversations and executive meetings Support complex sales cycles with solution presentations, demonstrations, and technical deep dives Participate in key client meetings to articulate the value and approach of proposed solutions Build, mentor, and develop a global team of solutions engineers Establish career development paths and growth opportunities for solutions engineering team members Implement performance metrics aligned with revenue growth and win rates Foster a culture of innovation, collaboration, and continuous improvement Recruit and retain top pre-sales talent with both technical and consultative skills Cross-Functional Collaboration Partner closely with sales leadership to align pre-sales strategies with sales objectives Collaborate with PS delivery and consulting leadership to ensure proposed solutions can be effectively implemented and executed Enable PS delivery and consulting teams on PS pre-sales frameworks, approach and tools to scale coverage where necessary Work with product management to align service offerings with product roadmaps and capabilities Engage with marketing to develop compelling service offering descriptions and value propositions Provide feedback to product and delivery teams based on client requirements and market demands Stay current on industry trends, competitor offerings, and emerging market needs Develop competitive intelligence on professional services offerings, pricing models, and delivery approaches Analyze win/loss data to refine solution approaches and proposal strategies Identify market opportunities for new service offerings or solution packages Provide insights to executive leadership on market dynamics and competitive positioning Requirements Experience 10+ years of experience in professional services, consulting, solution architecture, or related fields 5+ years in pre-sales, solution design, or technical consulting leadership roles Proven track record of supporting large, complex sales opportunities and driving revenue growth Experience building and leading global pre-sales or solution architecture teams History of successful collaboration with sales, delivery, and product organizations Experience with proposal development, estimation, and scope definition for professional services Strong leadership abilities with excellent people management skills Outstanding communication and presentation skills at both technical and executive levels Exceptional solution design and architecture capabilities Strategic thinking with strong commercial acumen Advanced negotiation and influencing skills Ability to translate complex technical concepts into business value propositions Strong analytical capabilities for pricing, scoping, and risk assessment Excellent problem-solving and creative thinking skills Education & Certifications Bachelor's degree required; MBA or other advanced degree preferred Technical certifications relevant to the company's products or services Sales methodology certifications (e.g., MEDDIC, Challenger Sale) beneficial Project or program management certifications a plus Travel Requirements Willingness to travel up to 30-50% (domestic and international) to support sales efforts and client engagements Location Flexible with preference for major business hubs in North America (ET) and Europe (GMT/CET) We are united by a shared purpose and are committed to truly understanding each other. We know that everyone is unique and has their own story. We strive to have a diverse workforce that embraces and celebrates one another. We are united in building connections and curious to learn from each other so that we continue to grow together to build the workplace of tomorrow. Why Work for Unily? In addition to a generous base salary and commission plan, here are somethings we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun whilst we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer . We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits : US: 23 vacation days plus an extra paid day off to enjoy your birthday, 10 sick days and 1 annual volunteer day. We offer medical, dental and vision coverage at $0 payroll cost at the employee-only coverage level and cover 50% for all other level. 1x your annual salary in Life and AD&D coverage at no cost to you. 5% match on your 401(k) and no vesting schedule after your first 90 days. UK: 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection . click apply for full job details
Connect2Employment
Cyber Security Analyst
Connect2Employment Luton, Bedfordshire
Main purpose of post: The Cybersecurity Department with our client provide support for all electronic communications systems at the site, as well as taking a leading role in delivering technology change / improvement projects and managing external support agreements. The Cyber Security Analyst is required to focus on the detection, investigation and response to cyber security events and incidents. Other tasks involve BAU security tasks, supporting cyber security projects and assisting with regulatory compliance. Daily tasks will involve the following: Endpoint monitoring and analysis. Incident readiness and handling as part of the Computer Security Incident Response (CSIRT) team. Monitor and administer Security Information and Event Management (SIEM). Malware analysis and forensics research. Understanding/ differentiation of intrusion attempts and false positives. Investigation tracking and threat resolution. Vulnerability identification & mitigation / remediation. Compose security alert notifications. Advise incident responders & other teams on threat. Triage security events and incidents apply containment and mitigation/remediation strategies. Generate reports and document security incidents / events. Proactively monitoring the performance of systems, and make regular routine inspections of installed equipment and take corrective avoidance actions to prevent wider problems. Act as the point of escalation for the Service desk for security related tickets. Analysis of weekly vulnerability scans and update relevant records. Essential A well organised and structured approach to work planning, time allocation to tasks, and a flexible approach to daily routines to deliver the desired results. An ambition to constantly learn new skills and develop knowledge, with an understanding that study time outside of working hours may be required for career development. Credible knowledge/experience in Microsoft Windows Operating Systems. Credible knowledge/experience of Active Directory, Group policies, TCP/IP, DNS, DHCP and Exchange Server. Capable of effectively multi-tasking, prioritizing work, and handling competing interests Capable of analysing information technology logs and events sources preferred Working knowledge of data storage systems, data backup and restoration methods. Understanding of security tooling, its purpose and functionality (Anti-Malware, IPS, Web and Email Gateways, security analysis tools, web security tools, next generation firewall/UTMs) Ability to work independently while managing support to a high standard Contribute credibly to IT department's delivery of SLAs and other support targets Self-motivated to advance own knowledge & gain formal qualifications Ability to analyse vulnerabilities, threats, designs, procedures and architectural design, producing reports and sharing intelligence Advanced knowledge of computer forensics; legal, government and jurisprudence as they relate to cybersecurity; operating systems; and methods for intelligence gathering and sharing Knowledge of Cloud computing, computer network defence, identity management, incident management and network security. Significant experience within a SOC environment. Incident response experience Qualification / Certification in Cyber Security Desirable IT Qualifications / Certifications such as CompTIA A+, Network+, Security+ IT Helpdesk experience or knowledge Cyber Security Operation Centre experience Qualification / Certification in Cyber Security Person Specification: Communication. Structures and conveys information and ideas effectively. Communicates to ensure they are understood by others, that they understand others and share information with colleagues at all levels. Achieving results. Knows what needs to be achieved by when. Anticipates obstacles. Motivates self and others to overcome barriers and achieve results. Planning & Organising. Identifies a goal and puts in place a sequence of steps to ensure priorities are delivered on time, making effective use of resources Team Focus. Develops effective working relationships inside and outside traditional boundaries to achieve organisational goals. Breaks down barriers between groups and involves others in discussions and decisions You will be required to pass a range of referencing and vetting checks, including a Criminal Record Check and a Counter Terrorism Check (CTC). You must also have lived in the UK for at least 3 years with a 5-year work history, unless in education. Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Aug 05, 2025
Full time
Main purpose of post: The Cybersecurity Department with our client provide support for all electronic communications systems at the site, as well as taking a leading role in delivering technology change / improvement projects and managing external support agreements. The Cyber Security Analyst is required to focus on the detection, investigation and response to cyber security events and incidents. Other tasks involve BAU security tasks, supporting cyber security projects and assisting with regulatory compliance. Daily tasks will involve the following: Endpoint monitoring and analysis. Incident readiness and handling as part of the Computer Security Incident Response (CSIRT) team. Monitor and administer Security Information and Event Management (SIEM). Malware analysis and forensics research. Understanding/ differentiation of intrusion attempts and false positives. Investigation tracking and threat resolution. Vulnerability identification & mitigation / remediation. Compose security alert notifications. Advise incident responders & other teams on threat. Triage security events and incidents apply containment and mitigation/remediation strategies. Generate reports and document security incidents / events. Proactively monitoring the performance of systems, and make regular routine inspections of installed equipment and take corrective avoidance actions to prevent wider problems. Act as the point of escalation for the Service desk for security related tickets. Analysis of weekly vulnerability scans and update relevant records. Essential A well organised and structured approach to work planning, time allocation to tasks, and a flexible approach to daily routines to deliver the desired results. An ambition to constantly learn new skills and develop knowledge, with an understanding that study time outside of working hours may be required for career development. Credible knowledge/experience in Microsoft Windows Operating Systems. Credible knowledge/experience of Active Directory, Group policies, TCP/IP, DNS, DHCP and Exchange Server. Capable of effectively multi-tasking, prioritizing work, and handling competing interests Capable of analysing information technology logs and events sources preferred Working knowledge of data storage systems, data backup and restoration methods. Understanding of security tooling, its purpose and functionality (Anti-Malware, IPS, Web and Email Gateways, security analysis tools, web security tools, next generation firewall/UTMs) Ability to work independently while managing support to a high standard Contribute credibly to IT department's delivery of SLAs and other support targets Self-motivated to advance own knowledge & gain formal qualifications Ability to analyse vulnerabilities, threats, designs, procedures and architectural design, producing reports and sharing intelligence Advanced knowledge of computer forensics; legal, government and jurisprudence as they relate to cybersecurity; operating systems; and methods for intelligence gathering and sharing Knowledge of Cloud computing, computer network defence, identity management, incident management and network security. Significant experience within a SOC environment. Incident response experience Qualification / Certification in Cyber Security Desirable IT Qualifications / Certifications such as CompTIA A+, Network+, Security+ IT Helpdesk experience or knowledge Cyber Security Operation Centre experience Qualification / Certification in Cyber Security Person Specification: Communication. Structures and conveys information and ideas effectively. Communicates to ensure they are understood by others, that they understand others and share information with colleagues at all levels. Achieving results. Knows what needs to be achieved by when. Anticipates obstacles. Motivates self and others to overcome barriers and achieve results. Planning & Organising. Identifies a goal and puts in place a sequence of steps to ensure priorities are delivered on time, making effective use of resources Team Focus. Develops effective working relationships inside and outside traditional boundaries to achieve organisational goals. Breaks down barriers between groups and involves others in discussions and decisions You will be required to pass a range of referencing and vetting checks, including a Criminal Record Check and a Counter Terrorism Check (CTC). You must also have lived in the UK for at least 3 years with a 5-year work history, unless in education. Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

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