About The Role About The Role Job Summary: The Quality Manager leads and manages the quality assurance and control processes for the design, manufacturing and installation of substations across the UK. This role is crucial in ensuring compliance with industry standards, regulatory requirements and customer specifications while driving continuous improvement and operational excellence. The successful candidate will be responsible for implementing and maintaining Quality Management Systems, conducting audits, managing non conformances and fostering a culture of quality within the organisation. Key Responsibilities: Lead and manage the Quality team. Develop, implement, and maintain Quality Management Systems (QMS) for substation design and installation projects. Ensure compliance with National Grid, IEC, BS EN, and ISO 9001 standards, as well as health, safety, and environmental regulations. Oversee quality assurance across design, procurement, manufacturing, and installation phases. Conduct inspections, audits, and risk assessments to identify quality issues and implement corrective actions. Collaborate with engineering, project management, and site teams to ensure quality standards are met. Work closely with clients, subcontractors, and suppliers to maintain quality standards and resolve any non-conformances. Implement root cause analysis (RCA), Failure Mode and Effects Analysis (FMEA), and continuous improvement initiatives. Lead Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), and commissioning quality reviews. Maintain and improve documentation, reporting, and compliance records. Provide training and mentorship to project teams on quality best practices. Regular site visits across the UK The job description is not to be regarded as exclusive or exhaustive and you may be required to undertake various duties as may reasonably be required of you by the Company. Qualifications Bachelor's degree in Electrical Engineering, Mechanical Engineering, Quality Management, or related field. 5+ years of experience in quality management within the power, transmission, or substation industry. Certification in Lead Auditor (ISO 9001) - Desirable . Full UK Driving Licence Skills Excellent communication and leadership skills. Have a disciplined and enthusiastic approach, which captures the commitment of others. Proficiency in quality management software and reporting tools. Strong knowledge of ISO 9001, ISO 14001, and ISO 45001 quality and safety standards. Ability to work under own initiative creating project plans, milestones and deliver on time in full. Ability to work in a diverse and dynamic environment. Influencing and negotiating skills Detail oriented with the skill set to resolve problems. Ability to present data effectively. Problem solver with a methodical approach and an eye for detail Understanding of cost and financial impacts Experience Familiarity with substation components such as switchgear, transformers, protection systems, and cabling. Experience in auditing, non-conformance management, and root cause analysis. Minimum 5 years of line management experience in a similar role. Experience of working with Distribution network Operators. Experience in UVDB Achilles accreditation Experience in National Electricity Registration Scheme (NERS) accreditation An understanding of the Energy Network Association (ENA) and its role within the energy sector. Experience in Joint Supply Chain Accreditation Register (JOSCAR) - Desirable IT skills in Microsoft Office and Microsoft Project About The Company KUS Power Engineering, part of the BRUSH Group, is a design and build, high voltage, electrical contractor committed to outstanding customer service and the safe delivery of turnkey substation projects from 11kV to 275kV. With a proven track record of quality outcomes, KUS Power Engineering deliver contracting services to some of the largest organisations in the industry, seamlessly managing the design and delivery of a package of works while ensuring their timely commercial closeout.
Jul 01, 2025
Full time
About The Role About The Role Job Summary: The Quality Manager leads and manages the quality assurance and control processes for the design, manufacturing and installation of substations across the UK. This role is crucial in ensuring compliance with industry standards, regulatory requirements and customer specifications while driving continuous improvement and operational excellence. The successful candidate will be responsible for implementing and maintaining Quality Management Systems, conducting audits, managing non conformances and fostering a culture of quality within the organisation. Key Responsibilities: Lead and manage the Quality team. Develop, implement, and maintain Quality Management Systems (QMS) for substation design and installation projects. Ensure compliance with National Grid, IEC, BS EN, and ISO 9001 standards, as well as health, safety, and environmental regulations. Oversee quality assurance across design, procurement, manufacturing, and installation phases. Conduct inspections, audits, and risk assessments to identify quality issues and implement corrective actions. Collaborate with engineering, project management, and site teams to ensure quality standards are met. Work closely with clients, subcontractors, and suppliers to maintain quality standards and resolve any non-conformances. Implement root cause analysis (RCA), Failure Mode and Effects Analysis (FMEA), and continuous improvement initiatives. Lead Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), and commissioning quality reviews. Maintain and improve documentation, reporting, and compliance records. Provide training and mentorship to project teams on quality best practices. Regular site visits across the UK The job description is not to be regarded as exclusive or exhaustive and you may be required to undertake various duties as may reasonably be required of you by the Company. Qualifications Bachelor's degree in Electrical Engineering, Mechanical Engineering, Quality Management, or related field. 5+ years of experience in quality management within the power, transmission, or substation industry. Certification in Lead Auditor (ISO 9001) - Desirable . Full UK Driving Licence Skills Excellent communication and leadership skills. Have a disciplined and enthusiastic approach, which captures the commitment of others. Proficiency in quality management software and reporting tools. Strong knowledge of ISO 9001, ISO 14001, and ISO 45001 quality and safety standards. Ability to work under own initiative creating project plans, milestones and deliver on time in full. Ability to work in a diverse and dynamic environment. Influencing and negotiating skills Detail oriented with the skill set to resolve problems. Ability to present data effectively. Problem solver with a methodical approach and an eye for detail Understanding of cost and financial impacts Experience Familiarity with substation components such as switchgear, transformers, protection systems, and cabling. Experience in auditing, non-conformance management, and root cause analysis. Minimum 5 years of line management experience in a similar role. Experience of working with Distribution network Operators. Experience in UVDB Achilles accreditation Experience in National Electricity Registration Scheme (NERS) accreditation An understanding of the Energy Network Association (ENA) and its role within the energy sector. Experience in Joint Supply Chain Accreditation Register (JOSCAR) - Desirable IT skills in Microsoft Office and Microsoft Project About The Company KUS Power Engineering, part of the BRUSH Group, is a design and build, high voltage, electrical contractor committed to outstanding customer service and the safe delivery of turnkey substation projects from 11kV to 275kV. With a proven track record of quality outcomes, KUS Power Engineering deliver contracting services to some of the largest organisations in the industry, seamlessly managing the design and delivery of a package of works while ensuring their timely commercial closeout.
About VIRTUS VIRTUS Data Centres is the UK's fastest-growing data centre provider. We own, design, build, and operate some of the most energy-efficient, flexible, and secure data centres in Europe. In 2023, we announced our expansion into continental Europe, starting with Berlin and growing across the region. At VIRTUS, we aim to be a positive force in the fourth industrial revolution-delivering innovative solutions while staying rooted in our values: integrity, curiosity, commitment, and teamwork. Job Summary Reporting to Data Centre Manager, the Assistant Data Centre Manager is responsible for the joint day-to-day management of the site. The scope includes Data Centre management, customer implementations, operational continuity, reporting and billing along with the management of 3 rd party contractors. Main Duties The role includes but is not limited to the following: - Technical Resource: Supporting the Data Centre Manager(s) in the day-to-day operations and customer requirements. Managing new customer requirements, site tours, drawings, pricing and implementations. Operations Financial Budgeting: assisting the Data Centre Manager(s) with management of the operational and capital expenditure budgets for the data centre, ensuring that expenditures are within the allocated budget and identifying areas for cost savings. Site Level Procurement: assisting the Data Centre Manager(s) with handling the procurement of goods and services at the site level, including managing costs, managing supplier relationships, and ensuring timely delivery of materials. Capacity management including power, floor space, and assisting with forecasting loadings. Witness Data Centre scenario testing, track and log issues with any lessons learned. Consistent monitoring of site efficiencies, overall reduction in PUE and power costs. Managing the internal cabling (and external carrier fibres brought into the building) to a high standard and recording cabling updates. Delivering customer projects and extra works on time and within budget. Assisting in management of equipment lifecycle including budgeting, technical feasibility, critical spares, operational risk reduction and improvement planning. Site Availability: Maintaining zero customer down time including any breaches to contractual SLA's and KPI's. Working closely with the Service Management Centre on ticket updates, change control, customer installation schedules, handovers and customer communications. Assist with managing and escalating any potential customer affecting issues. Campus Consistency: Ongoing support of the Data Centre alignment and consistency throughout the VIRTUS portfolio. Third Party Monitoring: Ensuring all staff, customers and contractors' adherence to site policies and operational processes. Responsibility for ensuring the day to day performance management of 3 rd party maintenance contractors / suppliers, ensuring work is completed to a high standard. Planned Preventative Maintenance: Validating all PPM's are completed on time, managing any faults or advisories that have been reported are logged and tracked through to completion. Support in tracking all KPI's that support the maintenance "fee at risk". Reporting: Assisting with monthly reporting on customer power usage, PUE, capacity, NRR trackers, board packs, business rates and ensuring all information is correct and delivered on time. Quality updates for the daily call and attendance at weekly/monthly service review, maintenance and construction meetings. General Responsibilities: Working closely with all VIRTUS key stakeholders, be able to focus on the wider group. Ensure the provision of a safe and healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required. Ensure the Data Centre is always clean and tidy, and visually kept to a high standard. Any other reasonable requests made by your line manager. Person Specification Experience: Essential: Experience in similar FM/contract support role. Experience of managing in a live operational business-critical environment. Managing 3 rd party suppliers and FM team to deliver against stringent SLA's. Experience with business continuity, risk management, incident management and change control. Desirable: Experience of working within a data centre management organisation. Experience of BMS, PMS, and CMMS systems. Experience of producing and amending AutoCAD drawings to a good standard. Knowledge: Essential: Good understanding of Health & Safety, ISO standards, and compliance. Customer ticket logging CAFM systems. Good working knowledge of Word and Excel and Power Point essential. Skills: Essential: Experienced team player, flexible and adaptable. Takes personal ownership and accountability for actions. A passion for ensuring outstanding customer service is achieved. Tenacious and assertive where necessary, effective under pressure. Attention to detail with high personal standards and the desire to complete tasks on time. Ability to work efficiently, timely and cost effectively under continually changing demands and requirements. Pro-active attitude and commitment to ensuring issues are successfully concluded. Good communication and interpersonal skills (written and spoken). The successful applicant must be willing to undergo a BS7858 screening process. Remuneration package and benefits: Private healthcare Pension contribution scheme Eye and dental care benefit Discretionary bonus Income Protection Life Assurance Cycle to work scheme Annual travel card loan Tech Scheme Electric car scheme Workplace extras - Byond card and Extras discount Mortgage advice Holiday buy and sell scheme Bank holiday flexibility Volunteering day x 1 Birthday leave x 1 VIRTUS is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment. We reserve the right to close this post for applications should sufficient applications be received. Search Firm Representatives Please Read Carefully VIRTUS Data Centres does not accept unsolicited support from search firms for employment openings. CVs/resumes submitted by search firms to any VIRTUS employee without an active, written search agreement for a specified role will become the property of VIRTUS. No fees will be paid for candidates hired from agency submissions made without such an agreement. Existing agency partnerships must adhere to position-specific terms outlined in their agreements. Please refrain from calling or emailing regarding this matter
Jul 01, 2025
Full time
About VIRTUS VIRTUS Data Centres is the UK's fastest-growing data centre provider. We own, design, build, and operate some of the most energy-efficient, flexible, and secure data centres in Europe. In 2023, we announced our expansion into continental Europe, starting with Berlin and growing across the region. At VIRTUS, we aim to be a positive force in the fourth industrial revolution-delivering innovative solutions while staying rooted in our values: integrity, curiosity, commitment, and teamwork. Job Summary Reporting to Data Centre Manager, the Assistant Data Centre Manager is responsible for the joint day-to-day management of the site. The scope includes Data Centre management, customer implementations, operational continuity, reporting and billing along with the management of 3 rd party contractors. Main Duties The role includes but is not limited to the following: - Technical Resource: Supporting the Data Centre Manager(s) in the day-to-day operations and customer requirements. Managing new customer requirements, site tours, drawings, pricing and implementations. Operations Financial Budgeting: assisting the Data Centre Manager(s) with management of the operational and capital expenditure budgets for the data centre, ensuring that expenditures are within the allocated budget and identifying areas for cost savings. Site Level Procurement: assisting the Data Centre Manager(s) with handling the procurement of goods and services at the site level, including managing costs, managing supplier relationships, and ensuring timely delivery of materials. Capacity management including power, floor space, and assisting with forecasting loadings. Witness Data Centre scenario testing, track and log issues with any lessons learned. Consistent monitoring of site efficiencies, overall reduction in PUE and power costs. Managing the internal cabling (and external carrier fibres brought into the building) to a high standard and recording cabling updates. Delivering customer projects and extra works on time and within budget. Assisting in management of equipment lifecycle including budgeting, technical feasibility, critical spares, operational risk reduction and improvement planning. Site Availability: Maintaining zero customer down time including any breaches to contractual SLA's and KPI's. Working closely with the Service Management Centre on ticket updates, change control, customer installation schedules, handovers and customer communications. Assist with managing and escalating any potential customer affecting issues. Campus Consistency: Ongoing support of the Data Centre alignment and consistency throughout the VIRTUS portfolio. Third Party Monitoring: Ensuring all staff, customers and contractors' adherence to site policies and operational processes. Responsibility for ensuring the day to day performance management of 3 rd party maintenance contractors / suppliers, ensuring work is completed to a high standard. Planned Preventative Maintenance: Validating all PPM's are completed on time, managing any faults or advisories that have been reported are logged and tracked through to completion. Support in tracking all KPI's that support the maintenance "fee at risk". Reporting: Assisting with monthly reporting on customer power usage, PUE, capacity, NRR trackers, board packs, business rates and ensuring all information is correct and delivered on time. Quality updates for the daily call and attendance at weekly/monthly service review, maintenance and construction meetings. General Responsibilities: Working closely with all VIRTUS key stakeholders, be able to focus on the wider group. Ensure the provision of a safe and healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required. Ensure the Data Centre is always clean and tidy, and visually kept to a high standard. Any other reasonable requests made by your line manager. Person Specification Experience: Essential: Experience in similar FM/contract support role. Experience of managing in a live operational business-critical environment. Managing 3 rd party suppliers and FM team to deliver against stringent SLA's. Experience with business continuity, risk management, incident management and change control. Desirable: Experience of working within a data centre management organisation. Experience of BMS, PMS, and CMMS systems. Experience of producing and amending AutoCAD drawings to a good standard. Knowledge: Essential: Good understanding of Health & Safety, ISO standards, and compliance. Customer ticket logging CAFM systems. Good working knowledge of Word and Excel and Power Point essential. Skills: Essential: Experienced team player, flexible and adaptable. Takes personal ownership and accountability for actions. A passion for ensuring outstanding customer service is achieved. Tenacious and assertive where necessary, effective under pressure. Attention to detail with high personal standards and the desire to complete tasks on time. Ability to work efficiently, timely and cost effectively under continually changing demands and requirements. Pro-active attitude and commitment to ensuring issues are successfully concluded. Good communication and interpersonal skills (written and spoken). The successful applicant must be willing to undergo a BS7858 screening process. Remuneration package and benefits: Private healthcare Pension contribution scheme Eye and dental care benefit Discretionary bonus Income Protection Life Assurance Cycle to work scheme Annual travel card loan Tech Scheme Electric car scheme Workplace extras - Byond card and Extras discount Mortgage advice Holiday buy and sell scheme Bank holiday flexibility Volunteering day x 1 Birthday leave x 1 VIRTUS is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment. We reserve the right to close this post for applications should sufficient applications be received. Search Firm Representatives Please Read Carefully VIRTUS Data Centres does not accept unsolicited support from search firms for employment openings. CVs/resumes submitted by search firms to any VIRTUS employee without an active, written search agreement for a specified role will become the property of VIRTUS. No fees will be paid for candidates hired from agency submissions made without such an agreement. Existing agency partnerships must adhere to position-specific terms outlined in their agreements. Please refrain from calling or emailing regarding this matter
Joining the Commercial Development team, the Business Development Manager will be responsible for driving revenue and engagement through the travel trade and group sectors, ensuring that the Royal Collection's diverse attractions can continue to be enjoyed by audiences from around the world. They will work closely with colleagues and departments across the organisation and play a pivotal role in the development, delivery, and success of B2B campaigns and partnerships. Key responsibilities: With a strong understanding of the travel trade sector, you'll build and nurture relationships with international ticket agents, tour operators, and key B2B partners. Drawing on your account management expertise, you'll implement and oversee tailored contract agreements that support commercial growth. Your analytical mindset will help you monitor sales performance, identify trends, and spot new opportunities to maximise revenue. As the organisation's representative at trade shows and industry events, you'll ensure that every opportunity is leveraged and every interaction counts. You'll take ownership of our annual Group Visits and Private Tours brochure, managing its development from concept to delivery and ensuring it reflects our brand. Working alongside the Digital Marketing team, you'll help deliver compelling e-marketing campaigns and engaging website content tailored to group and trade audiences. You'll maintain accurate, well-structured CRM data, using it to inform reporting, analyse audience behaviour, and drive targeted communications. As a capable line manager, you'll guide and support the Business Development Officer while ensuring financial processes run smoothly and remain GDPR compliant. With proven experience in the travel industry, you'll understand international travel trends and audience behaviours. Looking to develop your skills in a new environment, you'll be eager to innovate the ways we enhance our group and trade offerings. You're confident managing client accounts and developing commercially beneficial relationships. Experience using CRM and ticketing systems and familiarity with budget management would be a plus. You're a skilled communicator, able to write persuasively, negotiate effectively and present confidently to influence at all levels. With excellent organisational skills, you can manage multiple projects simultaneously, often to tight deadlines. Your attention to detail, especially in reporting and contractual matters, sets you apart. With a proactive approach, you work well independently, managing your own time, but will also excel at collaborating with the wider team, with a shared sense of purpose. How to apply: click here to apply for this position.
Jul 01, 2025
Full time
Joining the Commercial Development team, the Business Development Manager will be responsible for driving revenue and engagement through the travel trade and group sectors, ensuring that the Royal Collection's diverse attractions can continue to be enjoyed by audiences from around the world. They will work closely with colleagues and departments across the organisation and play a pivotal role in the development, delivery, and success of B2B campaigns and partnerships. Key responsibilities: With a strong understanding of the travel trade sector, you'll build and nurture relationships with international ticket agents, tour operators, and key B2B partners. Drawing on your account management expertise, you'll implement and oversee tailored contract agreements that support commercial growth. Your analytical mindset will help you monitor sales performance, identify trends, and spot new opportunities to maximise revenue. As the organisation's representative at trade shows and industry events, you'll ensure that every opportunity is leveraged and every interaction counts. You'll take ownership of our annual Group Visits and Private Tours brochure, managing its development from concept to delivery and ensuring it reflects our brand. Working alongside the Digital Marketing team, you'll help deliver compelling e-marketing campaigns and engaging website content tailored to group and trade audiences. You'll maintain accurate, well-structured CRM data, using it to inform reporting, analyse audience behaviour, and drive targeted communications. As a capable line manager, you'll guide and support the Business Development Officer while ensuring financial processes run smoothly and remain GDPR compliant. With proven experience in the travel industry, you'll understand international travel trends and audience behaviours. Looking to develop your skills in a new environment, you'll be eager to innovate the ways we enhance our group and trade offerings. You're confident managing client accounts and developing commercially beneficial relationships. Experience using CRM and ticketing systems and familiarity with budget management would be a plus. You're a skilled communicator, able to write persuasively, negotiate effectively and present confidently to influence at all levels. With excellent organisational skills, you can manage multiple projects simultaneously, often to tight deadlines. Your attention to detail, especially in reporting and contractual matters, sets you apart. With a proactive approach, you work well independently, managing your own time, but will also excel at collaborating with the wider team, with a shared sense of purpose. How to apply: click here to apply for this position.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Business Development Director, Professionals Job ID: 1817 Department: Private Clients Distribution Job Category: Professional / Managerial Location: London, GB, EC2V 7QN Rathbones provides individual investment and wealth management services for private clients, charities, trustees and professional partners. We have been trusted for generations to manage and preserve our clients' wealth. Our tradition of investing and acting responsibly has been with us from the beginning and continues to lead us forward. Our ambition is to be recognised as the UK's most responsible wealth manager. We see it as our responsibility to invest for everyone's tomorrow. That means doing the right thing for our clients and for others too. Keeping the future in mind when we make decisions today. Looking beyond the short term for the most sustainable outcome. This is how we build enduring value for our clients, make a wider contribution to society and create a lasting legacy. Thinking, acting and investing responsibly. Job Title: Business Development Director, Professionals Department: Private Clients Distribution Location: London Contract Type: Perm Reporting to: Alex Wilson The Role Responsible for developing and implementing the strategy to support the growth of the direct private client Channel for the Professionals' segment. Strong financial planning and investment management understanding across asset and wealth management to be able to represent distribution across the proposition and product landscape for our private client business. Outcomes of the Role Develop a national strategy for winning new high earning, wealth accumulating private clients. Create a sector focused approach based on data and market trends to identify which will be key drivers of growth amongst UK wealth accumulators. Design the operating framework and manage the community of FPs, WPs & IMs involved in each of the sectors. Create affiliations with professional bodies, intermediaries and other stakeholders for each sector. Work closely with FPs, WPs & IMs to ensure strong relationships are developed with the identified prospects. Work with regional BDs to ensure consistency of approach across all regions. Represent all areas of proposition to ensure that the whole of Rathbones is delivered to clients to meet their objectives, including DFM, MPS, Multi Asset, Greenbank & RAM strategies. Instigate and help deliver a programme of events to generate new business opportunities. Collaborate closely with all relevant internal stakeholders. Identify and embrace new routes to market and opportunities and share best practice across the regions and other specialist PCD BDD's. Maintain and update accurate sales and relationship data on Salesforce CRM system. Knowledge, Skills and Experience Strong stakeholder management and relationship building skills Excellent communicator, both written and verbal Able to self-manage, self-motivate and self-direct Able to motivate and inspire others Creative, intuitive and imaginative in seeking out development areas Strong ability to think strategically: analytical and structured with the proven ability to interpret data to ensure marketing activities support business goals. Commercially aware - always working to support the overarching business objectives Consummate networking skills and an effective brand ambassador. Preferably hold any/some/all of IMC Life at Rathbones We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all. We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values - those that are passionate about client service, operate with the highest levels of integrity and have a strong results focus. We're a Level 1 Disability Confident employer under the UK Government scheme. This means we've signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online. If you require adjustments to apply for a role at Rathbones, please contact us via to let us know what adjustments you may need.
Jul 01, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Business Development Director, Professionals Job ID: 1817 Department: Private Clients Distribution Job Category: Professional / Managerial Location: London, GB, EC2V 7QN Rathbones provides individual investment and wealth management services for private clients, charities, trustees and professional partners. We have been trusted for generations to manage and preserve our clients' wealth. Our tradition of investing and acting responsibly has been with us from the beginning and continues to lead us forward. Our ambition is to be recognised as the UK's most responsible wealth manager. We see it as our responsibility to invest for everyone's tomorrow. That means doing the right thing for our clients and for others too. Keeping the future in mind when we make decisions today. Looking beyond the short term for the most sustainable outcome. This is how we build enduring value for our clients, make a wider contribution to society and create a lasting legacy. Thinking, acting and investing responsibly. Job Title: Business Development Director, Professionals Department: Private Clients Distribution Location: London Contract Type: Perm Reporting to: Alex Wilson The Role Responsible for developing and implementing the strategy to support the growth of the direct private client Channel for the Professionals' segment. Strong financial planning and investment management understanding across asset and wealth management to be able to represent distribution across the proposition and product landscape for our private client business. Outcomes of the Role Develop a national strategy for winning new high earning, wealth accumulating private clients. Create a sector focused approach based on data and market trends to identify which will be key drivers of growth amongst UK wealth accumulators. Design the operating framework and manage the community of FPs, WPs & IMs involved in each of the sectors. Create affiliations with professional bodies, intermediaries and other stakeholders for each sector. Work closely with FPs, WPs & IMs to ensure strong relationships are developed with the identified prospects. Work with regional BDs to ensure consistency of approach across all regions. Represent all areas of proposition to ensure that the whole of Rathbones is delivered to clients to meet their objectives, including DFM, MPS, Multi Asset, Greenbank & RAM strategies. Instigate and help deliver a programme of events to generate new business opportunities. Collaborate closely with all relevant internal stakeholders. Identify and embrace new routes to market and opportunities and share best practice across the regions and other specialist PCD BDD's. Maintain and update accurate sales and relationship data on Salesforce CRM system. Knowledge, Skills and Experience Strong stakeholder management and relationship building skills Excellent communicator, both written and verbal Able to self-manage, self-motivate and self-direct Able to motivate and inspire others Creative, intuitive and imaginative in seeking out development areas Strong ability to think strategically: analytical and structured with the proven ability to interpret data to ensure marketing activities support business goals. Commercially aware - always working to support the overarching business objectives Consummate networking skills and an effective brand ambassador. Preferably hold any/some/all of IMC Life at Rathbones We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all. We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values - those that are passionate about client service, operate with the highest levels of integrity and have a strong results focus. We're a Level 1 Disability Confident employer under the UK Government scheme. This means we've signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online. If you require adjustments to apply for a role at Rathbones, please contact us via to let us know what adjustments you may need.
Project Manager, Suffolk, 6-month contract, Rate up to £350 per day Your new company Our client in Suffolk is seeking an experienced Project Manager to join their team on an initial 6-month contract. This is a newly created role within a small, dynamic team responsible for delivering a diverse portfolio of construction projects. Your new role As the Project Manager, you will be leading on a range of key projects for the team. Key responsibilities will include: Lead and manage a variety of construction projects, including large-scale capital investments and town centre regeneration initiatives. Work closely with a wide range of stakeholders, including local residents, planners, and elected officials. Provide clear and consistent communication across all levels, including regular progress reporting to senior leadership. Manage and report on project budgets, ensuring financial accountability and transparency. Oversee the pre-planning process, including coordination of feasibility studies, stakeholder consultations, and preparation of planning applications. Coordinate with internal teams, contractors, and external partners to ensure successful project delivery. Monitor project progress, manage risks, and ensure compliance with relevant regulations and standards. What you'll need to succeed Proven experience in project management within the construction or infrastructure sector.Strong understanding of the pre-planning and planning application process.Excellent communication and interpersonal skills, with the ability to engage and influence diverse stakeholder groups.Strong financial acumen and experience managing project budgets.Relevant professional qualifications such as RICS (Royal Institution of Chartered Surveyors), CIOB (Chartered Institute of Building), or equivalent are highly desirable.Project management certifications (e.g., PRINCE2, APM, PMP) are also advantageous.Ability to manage multiple projects simultaneously in a fast-paced environment. What you'll get in return This will be an exciting, interesting and varied project management position which will see you working on a range of capital investment and regeneration-linked projects. You'll be joining a flexible, friendly and supportive team on an initial 6-month contract. The organisation may then look to recruit for the role on a permanent basis. You'll receive a day rate of up to £350 per day gross / Umbrella. This is a flexible full-time role for 37.5 hours per week. You'll be working hybrid with 1-2 days in the office, with the rest of your time spent either working from home or attending site as the role requires. The team take a positive approach to flexibility and are most "concerned with outputs instead of specific hours". What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Seasonal
Project Manager, Suffolk, 6-month contract, Rate up to £350 per day Your new company Our client in Suffolk is seeking an experienced Project Manager to join their team on an initial 6-month contract. This is a newly created role within a small, dynamic team responsible for delivering a diverse portfolio of construction projects. Your new role As the Project Manager, you will be leading on a range of key projects for the team. Key responsibilities will include: Lead and manage a variety of construction projects, including large-scale capital investments and town centre regeneration initiatives. Work closely with a wide range of stakeholders, including local residents, planners, and elected officials. Provide clear and consistent communication across all levels, including regular progress reporting to senior leadership. Manage and report on project budgets, ensuring financial accountability and transparency. Oversee the pre-planning process, including coordination of feasibility studies, stakeholder consultations, and preparation of planning applications. Coordinate with internal teams, contractors, and external partners to ensure successful project delivery. Monitor project progress, manage risks, and ensure compliance with relevant regulations and standards. What you'll need to succeed Proven experience in project management within the construction or infrastructure sector.Strong understanding of the pre-planning and planning application process.Excellent communication and interpersonal skills, with the ability to engage and influence diverse stakeholder groups.Strong financial acumen and experience managing project budgets.Relevant professional qualifications such as RICS (Royal Institution of Chartered Surveyors), CIOB (Chartered Institute of Building), or equivalent are highly desirable.Project management certifications (e.g., PRINCE2, APM, PMP) are also advantageous.Ability to manage multiple projects simultaneously in a fast-paced environment. What you'll get in return This will be an exciting, interesting and varied project management position which will see you working on a range of capital investment and regeneration-linked projects. You'll be joining a flexible, friendly and supportive team on an initial 6-month contract. The organisation may then look to recruit for the role on a permanent basis. You'll receive a day rate of up to £350 per day gross / Umbrella. This is a flexible full-time role for 37.5 hours per week. You'll be working hybrid with 1-2 days in the office, with the rest of your time spent either working from home or attending site as the role requires. The team take a positive approach to flexibility and are most "concerned with outputs instead of specific hours". What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Organization Description Our dedicated team in Cyber and Technology Controls plays a crucial role in safeguarding our organization's data assets. We focus on managing data protection, data management, and data science risks, ensuring that our business operations are secure and compliant with industry standards. Employer Description J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Job Description As a Technology Risk and Controls Lead in our Corporate and Investment Banking division, you will play a crucial role in identifying and managing data-related risks whilst ensuring alignment to our strategic objectives. You will utilize your expertise in risk management, data protection, and data management to effectively communicate complex technical information to senior management and support global stakeholders in understanding and executing their data related risk and controls obligations. Your ability to influence and collaborate across all organizational levels will be essential in driving our data risk management agenda. With a strong emphasis on internal audits and regulatory engagements, you will ensure our compliance with industry standards and regulations. You will identify, assess, and monitor risks while ensuring effective cyber and technology controls. Your contributions to risk identification, control evaluation, and governance will be vital in enhancing the firm's data risk posture. Through your technical aptitude, customer first mindset, organizational and analytical skills, you will significantly contribute to the overall success of the Cyber and Technology Controls function. Job Responsibilities Data Risk Management: Identify, assess, and manage data protection, data management, and data science risks in line with organizational standards and frameworks Data Governance: Provide subject matter expertise and influence in data governance forums, risk committees, controls forums and working groups Control Management: Support Control Managers, Control Owners and Process Owners in accurately representing and maintaining the Operational Risk Management posture in CORE Control Evaluation: Evaluate the effectiveness of new and existing controls, identify gaps, and recommend improvements to mitigate risks and enhance the firm's risk posture Issue Management: Document emerging and material risks appropriately, raising issues and action plans in CORE where appropriate Influence and Collaboration: Act as a vocal contributor and proven influencer, working effectively across all levels of the organization with global stakeholders in CTC, Technology, CDAO and CDO Internal Audits and Regulatory Engagements: Lead and participate in internal audits and regulatory engagements Senior Management Communication: Provide clear and concise executive summaries of complex technical messages and emerging risks to senior management Process Documentation: Document processes and workflows using MS Office, Lucid, and other relevant tools Workload Management: Independently manage your workload, prioritizing tasks without close supervision Cyber Security Knowledge: Maintain a deep working knowledge of relevant cyber security policies, standards, regulations, frameworks and technologies through continuous learning Risk Analysis and Mitigation: Analyse data, metrics and reporting to provide well informed guidance to stakeholders on risk management solutions and mitigations Required Qualifications, Capabilities, and Skills A passion for managing data protection, data management, and data science risks 5+ years of relevant industry experience in Cyber, Information Security, or a related field Strong written and oral communication skills with a proven ability to influence stakeholders Experience in audits and regulatory engagements Strong working knowledge of cyber security policies, standards, and regulations Proficient in MS Office and related tools Self-starter with the ability to manage own workload without close supervision Ability to develop and maintain strong relationships with global and diverse stakeholder groups Ability to analyse complex risk and controls issues and recommend risk mitigation strategies Strong analytical and problem solving skills with the ability to interpret data from multiple sources to provide narratives Strong organizational skills with the ability to deliver to management expectations and deadlines Preferred Qualifications, Capabilities, and Skills CISM, CRISC, CISSP, or other industry-recognized risk certifications Working knowledge of AI/ML technologies, products and services Working knowledge of Cloud technologies, products and services Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Jul 01, 2025
Full time
Organization Description Our dedicated team in Cyber and Technology Controls plays a crucial role in safeguarding our organization's data assets. We focus on managing data protection, data management, and data science risks, ensuring that our business operations are secure and compliant with industry standards. Employer Description J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Job Description As a Technology Risk and Controls Lead in our Corporate and Investment Banking division, you will play a crucial role in identifying and managing data-related risks whilst ensuring alignment to our strategic objectives. You will utilize your expertise in risk management, data protection, and data management to effectively communicate complex technical information to senior management and support global stakeholders in understanding and executing their data related risk and controls obligations. Your ability to influence and collaborate across all organizational levels will be essential in driving our data risk management agenda. With a strong emphasis on internal audits and regulatory engagements, you will ensure our compliance with industry standards and regulations. You will identify, assess, and monitor risks while ensuring effective cyber and technology controls. Your contributions to risk identification, control evaluation, and governance will be vital in enhancing the firm's data risk posture. Through your technical aptitude, customer first mindset, organizational and analytical skills, you will significantly contribute to the overall success of the Cyber and Technology Controls function. Job Responsibilities Data Risk Management: Identify, assess, and manage data protection, data management, and data science risks in line with organizational standards and frameworks Data Governance: Provide subject matter expertise and influence in data governance forums, risk committees, controls forums and working groups Control Management: Support Control Managers, Control Owners and Process Owners in accurately representing and maintaining the Operational Risk Management posture in CORE Control Evaluation: Evaluate the effectiveness of new and existing controls, identify gaps, and recommend improvements to mitigate risks and enhance the firm's risk posture Issue Management: Document emerging and material risks appropriately, raising issues and action plans in CORE where appropriate Influence and Collaboration: Act as a vocal contributor and proven influencer, working effectively across all levels of the organization with global stakeholders in CTC, Technology, CDAO and CDO Internal Audits and Regulatory Engagements: Lead and participate in internal audits and regulatory engagements Senior Management Communication: Provide clear and concise executive summaries of complex technical messages and emerging risks to senior management Process Documentation: Document processes and workflows using MS Office, Lucid, and other relevant tools Workload Management: Independently manage your workload, prioritizing tasks without close supervision Cyber Security Knowledge: Maintain a deep working knowledge of relevant cyber security policies, standards, regulations, frameworks and technologies through continuous learning Risk Analysis and Mitigation: Analyse data, metrics and reporting to provide well informed guidance to stakeholders on risk management solutions and mitigations Required Qualifications, Capabilities, and Skills A passion for managing data protection, data management, and data science risks 5+ years of relevant industry experience in Cyber, Information Security, or a related field Strong written and oral communication skills with a proven ability to influence stakeholders Experience in audits and regulatory engagements Strong working knowledge of cyber security policies, standards, and regulations Proficient in MS Office and related tools Self-starter with the ability to manage own workload without close supervision Ability to develop and maintain strong relationships with global and diverse stakeholder groups Ability to analyse complex risk and controls issues and recommend risk mitigation strategies Strong analytical and problem solving skills with the ability to interpret data from multiple sources to provide narratives Strong organizational skills with the ability to deliver to management expectations and deadlines Preferred Qualifications, Capabilities, and Skills CISM, CRISC, CISSP, or other industry-recognized risk certifications Working knowledge of AI/ML technologies, products and services Working knowledge of Cloud technologies, products and services Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Alternative Funds Tax- Associate Director page is loaded Alternative Funds Tax- Associate Director Apply locations London Time type: Full time Posted on: Posted 30+ Days Ago Job requisition id: R More than you expected The UK member firms of Grant Thornton are part of a global network of independent audit, tax, and advisory firms, comprising over 76,000 professionals across more than 150 countries. We are a team of independent thinkers committed to quality, inclusion, and integrity. We deliver a unique experience to our clients-personal, proactive, and agile-going beyond expectations. That's Grant Thornton. Job Description: Grant Thornton's Alternative Funds tax team provides advisory, transaction, and compliance services to alternative fund managers across various asset classes including private equity, venture capital, private debt, hedge funds, real estate, and infrastructure. Our client portfolio covers the entire asset management sector, serving traditional asset managers, financial institutions, private equity, alternative investors, real estate, wealth, hedge asset managers, UK pension funds, and global institutional investors. We combine technical expertise with a commercial approach to build trusted relationships with our clients. The Alternative Funds tax team is part of the broader Financial Services Tax team, which services clients in Wealth and Asset Management, Banking and Capital Markets, and Insurance sectors. We have ambitious growth plans and seek an experienced, enthusiastic Associate Director with strong UK tax compliance and advisory experience to join our London team. The industry is dynamic, technically demanding, and global, offering opportunities in domestic and international structuring, transactions, and UK tax compliance and advisory matters, including collaboration with the Grant Thornton International network. You will manage the full spectrum of tax compliance and advisory services for asset managers and the funds they manage, covering fund structuring, carried interest arrangements, investment and divestment structuring, and ongoing tax compliance and investor reporting. The role involves working closely with partners to develop the practice, build client relationships, and manage diverse projects. An agile approach and proactive attitude are essential. We support flexible working arrangements, including reduced hours and job shares, to help balance your work and personal life. Role Overview As an Associate Director, you will: Provide highly technical tax advice to asset managers and their funds throughout the investment lifecycle, including transaction and tax structuring support. Deliver partnership and corporate tax compliance services, ensuring timely and accurate tax reporting. Assist with investor reporting to communicate taxable results effectively. Develop and manage your own client portfolio, ensuring high-quality service. Collaborate with colleagues across Grant Thornton's tax practice and international network to identify new business opportunities. Contribute to business development by managing existing relationships and pitching to new clients. Train and mentor junior team members through bespoke training sessions. Adhere to the firm's risk management and quality procedures. Candidate Profile Minimum criteria include a professional qualification (CTA / ACA / ACCA or equivalent) and confidence in managing a client portfolio. Preferred skills include: Strong tax technical skills and interest in financial services (experience with asset classes like private equity or venture capital is a plus but not essential). Experience in corporate and partnership tax compliance. Proven track record in project leadership, accountability, and delivering high-quality work on time. Self-motivated team player with excellent interpersonal, oral, and written communication skills. Familiarity with Alpha tax, CCH personal tax, Power BI, Microsoft Office, and relevant software. Experience coaching and developing junior team members. Why Join Us We value diversity and inclusion, fostering a culture where everyone's contributions are appreciated. Our open environment encourages interaction with leaders and supports bringing your whole self to work. We promote work-life balance through flexible working options. Beyond work, you can make an impact through secondments, charity initiatives, and supporting entrepreneurs worldwide. Our values-purposefully driven, curious, candid, and kind-guide us in doing the right thing for our firm, clients, and community. We seek individuals eager to contribute, innovate, and exceed expectations-proud to do what's right for all involved. Similar Jobs (5) Transactions Tax Associate Director Tax Associate Director - Transactions focus Tax Reporting Associate Director
Jul 01, 2025
Full time
Alternative Funds Tax- Associate Director page is loaded Alternative Funds Tax- Associate Director Apply locations London Time type: Full time Posted on: Posted 30+ Days Ago Job requisition id: R More than you expected The UK member firms of Grant Thornton are part of a global network of independent audit, tax, and advisory firms, comprising over 76,000 professionals across more than 150 countries. We are a team of independent thinkers committed to quality, inclusion, and integrity. We deliver a unique experience to our clients-personal, proactive, and agile-going beyond expectations. That's Grant Thornton. Job Description: Grant Thornton's Alternative Funds tax team provides advisory, transaction, and compliance services to alternative fund managers across various asset classes including private equity, venture capital, private debt, hedge funds, real estate, and infrastructure. Our client portfolio covers the entire asset management sector, serving traditional asset managers, financial institutions, private equity, alternative investors, real estate, wealth, hedge asset managers, UK pension funds, and global institutional investors. We combine technical expertise with a commercial approach to build trusted relationships with our clients. The Alternative Funds tax team is part of the broader Financial Services Tax team, which services clients in Wealth and Asset Management, Banking and Capital Markets, and Insurance sectors. We have ambitious growth plans and seek an experienced, enthusiastic Associate Director with strong UK tax compliance and advisory experience to join our London team. The industry is dynamic, technically demanding, and global, offering opportunities in domestic and international structuring, transactions, and UK tax compliance and advisory matters, including collaboration with the Grant Thornton International network. You will manage the full spectrum of tax compliance and advisory services for asset managers and the funds they manage, covering fund structuring, carried interest arrangements, investment and divestment structuring, and ongoing tax compliance and investor reporting. The role involves working closely with partners to develop the practice, build client relationships, and manage diverse projects. An agile approach and proactive attitude are essential. We support flexible working arrangements, including reduced hours and job shares, to help balance your work and personal life. Role Overview As an Associate Director, you will: Provide highly technical tax advice to asset managers and their funds throughout the investment lifecycle, including transaction and tax structuring support. Deliver partnership and corporate tax compliance services, ensuring timely and accurate tax reporting. Assist with investor reporting to communicate taxable results effectively. Develop and manage your own client portfolio, ensuring high-quality service. Collaborate with colleagues across Grant Thornton's tax practice and international network to identify new business opportunities. Contribute to business development by managing existing relationships and pitching to new clients. Train and mentor junior team members through bespoke training sessions. Adhere to the firm's risk management and quality procedures. Candidate Profile Minimum criteria include a professional qualification (CTA / ACA / ACCA or equivalent) and confidence in managing a client portfolio. Preferred skills include: Strong tax technical skills and interest in financial services (experience with asset classes like private equity or venture capital is a plus but not essential). Experience in corporate and partnership tax compliance. Proven track record in project leadership, accountability, and delivering high-quality work on time. Self-motivated team player with excellent interpersonal, oral, and written communication skills. Familiarity with Alpha tax, CCH personal tax, Power BI, Microsoft Office, and relevant software. Experience coaching and developing junior team members. Why Join Us We value diversity and inclusion, fostering a culture where everyone's contributions are appreciated. Our open environment encourages interaction with leaders and supports bringing your whole self to work. We promote work-life balance through flexible working options. Beyond work, you can make an impact through secondments, charity initiatives, and supporting entrepreneurs worldwide. Our values-purposefully driven, curious, candid, and kind-guide us in doing the right thing for our firm, clients, and community. We seek individuals eager to contribute, innovate, and exceed expectations-proud to do what's right for all involved. Similar Jobs (5) Transactions Tax Associate Director Tax Associate Director - Transactions focus Tax Reporting Associate Director
Agency : Havas SO Job Description : Havas SO is a purpose-built healthcare communications agency bringing together a diverse team of creative and communications experts to create more meaningful, Stand-Out health experiences. We offer a full spectrum of solutions, services and channels. No matter the brief, we can draw on the right talent to solve the right challenge. This means bringing patient experts into creative briefs, and advertising minds into PR campaigns. By building teams for specific challenges, we solve briefs in a practical way, with solutions that have patient and society's well-being at their heart. Summary of our role Reporting to the Social & Digital Lead, the Social and Digital Account Manager will play a key role in understanding the business, developing healthcare communications skills, and leveraging social and digital strategies to elevate client communications. A true team player, you will approach tasks with enthusiasm and a 'can-do' attitude, demonstrating a keen interest in industry trends and their practical application to our day-to-day work. Over time, you will build confidence in managing the smooth execution of designated projects while embedding yourself into accounts to support the team. You will ensure that social and digital activities are integrated seamlessly into broader communication strategies. You should have a solid understanding of core social and digital platforms and their effective use in engaging diverse audiences. This includes their application in advertising, creative content development, and insight mining for campaign planning and new business opportunities. Please be aware that this is a full-time permanent role and our current hybrid working arrangement is two days from home. Our office is located in Kings Cross. What you can expect to be doing: Project Management: Oversee the day-to-day execution of social and digital projects, ensuring timely delivery and high-quality outcomes. Client Engagement: Act as a point of contact for clients, providing updates and advice. Digital Advertising & Analytics: Lead digital advertising campaigns, conduct evaluations, and oversee social listening activities using tools like Google Keyword Planner AND Semrush. Strategic Insight & Advisory: Advise clients on the evolving social and digital landscape, industry trends, and best practices for engagement. Content & Campaign Development: Oversee the creation of high-quality content tailored to different platforms, audiences, and regulatory requirements. Financial Oversight: Support budget planning, forecasting, and resource allocation to ensure projects remain on track and within budget. Stakeholder & Industry Relationships: Develop relationships with key industry experts, influencers, and third-party partners to enhance campaign effectiveness. Compliance & Regulatory Awareness: Stay informed on industry regulations (ABPI, PAGB, MHRA) and ensure adherence in all client communications. Innovation & Thought Leadership: Keep up with emerging trends, platforms, and creative opportunities, sharing insights to drive innovation in client work. This role could be a great fit for you if you have: Excellent verbal and written communication skills, with the ability to engage clients and stakeholders effectively. Strong knowledge of major social and digital platforms, including their best practices and latest trends. Experience with tools like Google Keyword Planner and Semrush. Proficiency in digital advertising platforms, such as Google Ads Manager, Facebook Business Manager, Twitter Ads, TikTok Ads, and LinkedIn Business Manager. Experience navigating medical regulatory codes (e.g., ABPI, ABHI, EFPIA, FDA) in digital and social media campaigns is desirable but not essential. Strong project management skills, with the ability to prioritise tasks, meet deadlines, and adapt under pressure. A proactive and solutions-focused mindset, using initiative to drive projects forward independently. Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.
Jul 01, 2025
Full time
Agency : Havas SO Job Description : Havas SO is a purpose-built healthcare communications agency bringing together a diverse team of creative and communications experts to create more meaningful, Stand-Out health experiences. We offer a full spectrum of solutions, services and channels. No matter the brief, we can draw on the right talent to solve the right challenge. This means bringing patient experts into creative briefs, and advertising minds into PR campaigns. By building teams for specific challenges, we solve briefs in a practical way, with solutions that have patient and society's well-being at their heart. Summary of our role Reporting to the Social & Digital Lead, the Social and Digital Account Manager will play a key role in understanding the business, developing healthcare communications skills, and leveraging social and digital strategies to elevate client communications. A true team player, you will approach tasks with enthusiasm and a 'can-do' attitude, demonstrating a keen interest in industry trends and their practical application to our day-to-day work. Over time, you will build confidence in managing the smooth execution of designated projects while embedding yourself into accounts to support the team. You will ensure that social and digital activities are integrated seamlessly into broader communication strategies. You should have a solid understanding of core social and digital platforms and their effective use in engaging diverse audiences. This includes their application in advertising, creative content development, and insight mining for campaign planning and new business opportunities. Please be aware that this is a full-time permanent role and our current hybrid working arrangement is two days from home. Our office is located in Kings Cross. What you can expect to be doing: Project Management: Oversee the day-to-day execution of social and digital projects, ensuring timely delivery and high-quality outcomes. Client Engagement: Act as a point of contact for clients, providing updates and advice. Digital Advertising & Analytics: Lead digital advertising campaigns, conduct evaluations, and oversee social listening activities using tools like Google Keyword Planner AND Semrush. Strategic Insight & Advisory: Advise clients on the evolving social and digital landscape, industry trends, and best practices for engagement. Content & Campaign Development: Oversee the creation of high-quality content tailored to different platforms, audiences, and regulatory requirements. Financial Oversight: Support budget planning, forecasting, and resource allocation to ensure projects remain on track and within budget. Stakeholder & Industry Relationships: Develop relationships with key industry experts, influencers, and third-party partners to enhance campaign effectiveness. Compliance & Regulatory Awareness: Stay informed on industry regulations (ABPI, PAGB, MHRA) and ensure adherence in all client communications. Innovation & Thought Leadership: Keep up with emerging trends, platforms, and creative opportunities, sharing insights to drive innovation in client work. This role could be a great fit for you if you have: Excellent verbal and written communication skills, with the ability to engage clients and stakeholders effectively. Strong knowledge of major social and digital platforms, including their best practices and latest trends. Experience with tools like Google Keyword Planner and Semrush. Proficiency in digital advertising platforms, such as Google Ads Manager, Facebook Business Manager, Twitter Ads, TikTok Ads, and LinkedIn Business Manager. Experience navigating medical regulatory codes (e.g., ABPI, ABHI, EFPIA, FDA) in digital and social media campaigns is desirable but not essential. Strong project management skills, with the ability to prioritise tasks, meet deadlines, and adapt under pressure. A proactive and solutions-focused mindset, using initiative to drive projects forward independently. Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.
We are looking for a strategic, self-motivated and entrepreneurial Deputy Director to support the long-term success and sustainability of Nottingham Contemporary. The Deputy Director works closely with the Director, Senior Leadership Team (SLT) and Board to deliver the strategic direction, business planning and lead the operational management of the organisation. The Deputy Director is responsible for the effective internal operation of the organisation, embracing its administrative, facilities, financial, personnel, IT and legal functions as well as its income generation growth strategy. The post holder has executive responsibility for the development and delivery of all aspects of the Business Plan and Arts Council England s National Portfolio funding agreement, monitoring all Key Performance Indicators. The Deputy Director works with the Director and SLT to shape a sustainable future for the Gallery, maximise income generation and reduce environmental impact. The role Your main accountabilities will include: Develop operational policies, procedures and documentation, including risk management, ensuring they are up to date and reflect the organisation s values and align with the Arts Council s Investment Principles. Lead the organisation s business plan alongside the Director and with support from the SLT, ensuring this is in line with the organisation s vision, offer, purpose and values. Manage the preparation and submission of annual applications to key public sector funders, including Arts Council England, Nottingham City Council and HE partners by providing relevant departmental data and information. Lead responsibility for all aspects of financial management and administration of the organisation, including related regulatory reporting. In liaison with the Director and SLT, set and manage annual and multi-year budgets and resources, providing suitable reporting on a regular basis to the Director, budget holders and Trustees. Ensure that legal responsibilities of Nottingham Contemporary are met including charity, company and health and safety, liaising with solicitors as required. Ensure the efficient maintenance and excellent presentation of the building. Spearhead income generation strategies in the business plan with support from the Director and Senior Development Manager to diversify and increase the gallery s revenue streams. Oversee the promotion and communication of Nottingham Contemporary s artistic and educational programmes and commercial activities across all platforms, including print, press, digital and social media. Develop and manage key local and regional partnerships, and working relationships with regional and national tourism organisations. Be an outstanding member of the SLT, upholding our values and contributing to Nottingham Contemporary being a high-performing organisation and an excellent and inclusive employer. Please see the Job Description and Person Specification for full details. The person This role would suit someone experienced in business planning and strategy at a senior level, with strong financial understanding and experience. The ideal candidate will be a strategic thinker, with excellent organisational skills and commercial acumen. Self-motivated and proactive, you ll be able to work calmly under pressure to inspire and support colleagues at all levels of the organisation. You ll have a strong record of using your entrepreneurial business skills in the non-profit sector, and will be able to develop and manage partnerships and build the organisation s profile. You ll understand our organisational mission and vision, and be aligned with our values: brave, open, hopeful and resourceful. We understand the benefit of transferable skills and experience. Even if you don t meet all of the criteria but are interested in the role, we would still like to hear from you.
Jul 01, 2025
Full time
We are looking for a strategic, self-motivated and entrepreneurial Deputy Director to support the long-term success and sustainability of Nottingham Contemporary. The Deputy Director works closely with the Director, Senior Leadership Team (SLT) and Board to deliver the strategic direction, business planning and lead the operational management of the organisation. The Deputy Director is responsible for the effective internal operation of the organisation, embracing its administrative, facilities, financial, personnel, IT and legal functions as well as its income generation growth strategy. The post holder has executive responsibility for the development and delivery of all aspects of the Business Plan and Arts Council England s National Portfolio funding agreement, monitoring all Key Performance Indicators. The Deputy Director works with the Director and SLT to shape a sustainable future for the Gallery, maximise income generation and reduce environmental impact. The role Your main accountabilities will include: Develop operational policies, procedures and documentation, including risk management, ensuring they are up to date and reflect the organisation s values and align with the Arts Council s Investment Principles. Lead the organisation s business plan alongside the Director and with support from the SLT, ensuring this is in line with the organisation s vision, offer, purpose and values. Manage the preparation and submission of annual applications to key public sector funders, including Arts Council England, Nottingham City Council and HE partners by providing relevant departmental data and information. Lead responsibility for all aspects of financial management and administration of the organisation, including related regulatory reporting. In liaison with the Director and SLT, set and manage annual and multi-year budgets and resources, providing suitable reporting on a regular basis to the Director, budget holders and Trustees. Ensure that legal responsibilities of Nottingham Contemporary are met including charity, company and health and safety, liaising with solicitors as required. Ensure the efficient maintenance and excellent presentation of the building. Spearhead income generation strategies in the business plan with support from the Director and Senior Development Manager to diversify and increase the gallery s revenue streams. Oversee the promotion and communication of Nottingham Contemporary s artistic and educational programmes and commercial activities across all platforms, including print, press, digital and social media. Develop and manage key local and regional partnerships, and working relationships with regional and national tourism organisations. Be an outstanding member of the SLT, upholding our values and contributing to Nottingham Contemporary being a high-performing organisation and an excellent and inclusive employer. Please see the Job Description and Person Specification for full details. The person This role would suit someone experienced in business planning and strategy at a senior level, with strong financial understanding and experience. The ideal candidate will be a strategic thinker, with excellent organisational skills and commercial acumen. Self-motivated and proactive, you ll be able to work calmly under pressure to inspire and support colleagues at all levels of the organisation. You ll have a strong record of using your entrepreneurial business skills in the non-profit sector, and will be able to develop and manage partnerships and build the organisation s profile. You ll understand our organisational mission and vision, and be aligned with our values: brave, open, hopeful and resourceful. We understand the benefit of transferable skills and experience. Even if you don t meet all of the criteria but are interested in the role, we would still like to hear from you.
Ready for a challenge? Join Just Eat a global leader in online food delivery, connecting millions of customers with thousands of restaurant and grocery partners across the world. We are dedicated to empowering everyday convenience, whether it's a quick meal, groceries, or a post-workout snack. Our vision drives us to enhance how people experience food delivery and more. We believe in diversity, innovation, and the power of teamwork, creating an environment where employees are encouraged to thrive and contribute to our growing impact. About this role We are seeking a Network Optimization Leads to join our Global Logistics team, reporting to the Senior Manager of Network Optimization. In this role, you will become a Subject Matter Expert (SME) in network performance, responsible for optimising tools, driving efficiency, and influencing the future of our logistics operations. You will focus on enhancing the overall delivery network and order flow systems, with the goal of balancing the needs of customers, couriers, restaurants. These are some of the key ingredients to the role: Serve as SME for network optimization tools and processes, ensuring effective strategies that balance customer, courier, restaurant, and business needs. Data-driven Insights: Utilise advanced SQL skills to extract insights, identify performance improvement opportunities, and implement impactful changes. Process Optimization: Analyse and refine operational workflows to improve efficiency, including but not limited to, ETA generation, courier assignments, order batching, and dynamic preparation times. Documentation: Develop and maintain clear, comprehensive documentation for all network optimization tools, processes, and methodologies. Collaboration: Partner with global and local teams across departments to ensure seamless execution of optimization strategies. Performance Evaluation: Assess and report on the financial and operational impact of optimization efforts, with a focus on cost-performance balance. Stakeholder Engagement: Use G Suite (Google Slides, Sheets) to present complex insights and performance reports to senior management and cross-functional teams. Product & Operations Roadmap Influence: Support in co-creating the product and operational strategy. What will you bring to the table? Experience: 3-5 years in operations or analytical roles with a focus on process optimization and data analysis, preferably in logistics, courier operations, or similar industries. Technical Skills: Advanced SQL skills are essential, with experience working with large, complex datasets. Familiarity with Tableau or similar tools is a plus. Analytical Mindset: Ability to dissect and solve complex challenges through structured thinking and a data-driven approach. Communication: Strong verbal and written communication skills, with proficiency in presenting insights to different stakeholders, from senior executives to operational teams. Collaborative Attitude: Ability to work in cross-functional teams, driving initiatives that deliver measurable business improvements. Initiative: A proactive, self-starter mindset, with the ability to independently manage multiple work streams and projects. What It's Like To Work At Skip Skip is the kind of workplace that garnered a "Top Places to Work in Manitoba" and it was no small coincidence. We set out to make this a place our employees are proud to tell their Mothers, Fathers, friends and anyone who will listen that they work here. Skip team members feel pride knowing their input and uniqueness are not only embraced but make an impact on a major Canadian company and its satisfied customers. As the company grows, so do you - you meet and surpass new challenges every day. That's just a small taste of what it's like to work at one of Canada's leading tech companies. If you're hungry for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment, we'd love to hear from you. SkipTheDishes is proud to be an Equal Opportunity employer. We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected. In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law. Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist. Note: All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check. Job offers will be conditional upon results that the Company determines to be satisfactory.
Jul 01, 2025
Full time
Ready for a challenge? Join Just Eat a global leader in online food delivery, connecting millions of customers with thousands of restaurant and grocery partners across the world. We are dedicated to empowering everyday convenience, whether it's a quick meal, groceries, or a post-workout snack. Our vision drives us to enhance how people experience food delivery and more. We believe in diversity, innovation, and the power of teamwork, creating an environment where employees are encouraged to thrive and contribute to our growing impact. About this role We are seeking a Network Optimization Leads to join our Global Logistics team, reporting to the Senior Manager of Network Optimization. In this role, you will become a Subject Matter Expert (SME) in network performance, responsible for optimising tools, driving efficiency, and influencing the future of our logistics operations. You will focus on enhancing the overall delivery network and order flow systems, with the goal of balancing the needs of customers, couriers, restaurants. These are some of the key ingredients to the role: Serve as SME for network optimization tools and processes, ensuring effective strategies that balance customer, courier, restaurant, and business needs. Data-driven Insights: Utilise advanced SQL skills to extract insights, identify performance improvement opportunities, and implement impactful changes. Process Optimization: Analyse and refine operational workflows to improve efficiency, including but not limited to, ETA generation, courier assignments, order batching, and dynamic preparation times. Documentation: Develop and maintain clear, comprehensive documentation for all network optimization tools, processes, and methodologies. Collaboration: Partner with global and local teams across departments to ensure seamless execution of optimization strategies. Performance Evaluation: Assess and report on the financial and operational impact of optimization efforts, with a focus on cost-performance balance. Stakeholder Engagement: Use G Suite (Google Slides, Sheets) to present complex insights and performance reports to senior management and cross-functional teams. Product & Operations Roadmap Influence: Support in co-creating the product and operational strategy. What will you bring to the table? Experience: 3-5 years in operations or analytical roles with a focus on process optimization and data analysis, preferably in logistics, courier operations, or similar industries. Technical Skills: Advanced SQL skills are essential, with experience working with large, complex datasets. Familiarity with Tableau or similar tools is a plus. Analytical Mindset: Ability to dissect and solve complex challenges through structured thinking and a data-driven approach. Communication: Strong verbal and written communication skills, with proficiency in presenting insights to different stakeholders, from senior executives to operational teams. Collaborative Attitude: Ability to work in cross-functional teams, driving initiatives that deliver measurable business improvements. Initiative: A proactive, self-starter mindset, with the ability to independently manage multiple work streams and projects. What It's Like To Work At Skip Skip is the kind of workplace that garnered a "Top Places to Work in Manitoba" and it was no small coincidence. We set out to make this a place our employees are proud to tell their Mothers, Fathers, friends and anyone who will listen that they work here. Skip team members feel pride knowing their input and uniqueness are not only embraced but make an impact on a major Canadian company and its satisfied customers. As the company grows, so do you - you meet and surpass new challenges every day. That's just a small taste of what it's like to work at one of Canada's leading tech companies. If you're hungry for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment, we'd love to hear from you. SkipTheDishes is proud to be an Equal Opportunity employer. We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected. In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law. Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist. Note: All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check. Job offers will be conditional upon results that the Company determines to be satisfactory.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. We have an exciting opportunity for an Experienced Manager / Senior Manager or equivalent to join our Learning Development team. The role would suit a talented, high performing and ambitious individual who is keen not only to support delivery on our current curriculum and wider L&D initiatives but also to help shape the L&D strategy of the future during an exciting growth phase for the team. This role reports to the Development and Monitoring Lead (DAM). The Learning Development team (LD) is a team of learning designers, responsible for designing and curating or creating the Audit programme content which is available for the business. The aim is to develop the most impactful, innovative solutions to meet learner needs and deliver clear business outcomes. Within the team, there are a number of technical and non-technical specialists who are responsible for the main authoring activities within the team. Lead authors work with the Business Partnering team (BP) and Audit Subject Matter Experts (SMEs) to understanding the business objectives for a particular learning need and then translate those into key learning objectives and design learning interventions that meet these needs effectively. This includes the use of learning design methodologies, innovation, and insights to author complex content. They also support the Learning Implementation team (LI) with project management activity and are also expected to be involved in facilitation of their programmes where appropriate. The successful candidate will not only lead on a portfolio of programmes / learning, but will also have wider team responsibilities, including but not limited to reviews of content developed by other designers, coaching and upskilling junior team members, driving forward team-wide workstreams and supporting key initiatives for Audit Stream L&D such as our new Learning Library and Learning Culture programmes. The successful candidate can be based anywhere in the UK. Travel to the London office, where Audit Stream L&D is based, as well as some travel to other offices and external venues, will be required. Certain support on or delivery of courses will require residential stays. In this role y ou'll be responsible for: Development of impactful, innovative content that meets learner needs and delivers clear business outcomes Review of content written by other members of the LD team (such as authors, design secondees and instructional designers) to maintain quality control of content, ensure learning objectives have been met, challenge learning efficacy and innovation and drive consistency, whilst always meeting business needs Develop and maintain relevant business relationships that are integral to programmatic design such as content SMEs Supporting the delivery of programmes with onsite project management and/or facilitation support as appropriate Responsible for the design, curation or creation of both technical and non-technical content as part of the Learning Development team (under the direction of the DAM) Support the wider L&D team with development, delivery and evaluation activities providing coaching and supervision as appropriate / needed, as well as wider strategic initiatives Support the Faculty team with the briefing and training of facilitators and hosts to equip them to be able to deliver learning content Leverage practising audit experience and detailed understanding of accounting and auditing to support the development of relevant learning Direct coaching and upskilling of more junior members of the Development team and helping to build out L&D expertise across the wider team Collaborate effectively with the BP and LI teams to understand learning needs for specific training, and translate those needs into learning objectives and content, as well as develop content that can be successfully and commercially implemented Collaborate with the Innovation and Technology team to enable effective learning design that appropriately leverages innovation and technology as well as the latest design thinking Required skills and experience Experienced Manager / Senior Manager (or equivalent) with a background in programme development, both non-technical and audit-technical course content, and preferably with experience of regulatory reporting requirements P ractical audit experience as well as a solid understanding of financial reporting, ethics and professional conduct Formal L&D qualifications would be an advantage but are not essential, subject to proven experience of authoring and reviewing programme content Understanding of the latest design thinking, innovation, tools and technology to support programme development, data analytics / evidence-based analysis Strong relationship skills with an ability to work with varied stakeholders, influence agendas, problem solve and drive forward activities Strong teamworking and collaboration skills alongside an ability to coach, develop and inspire people to reach their potential whilst also having an ability to work independently Experience with behavioural change / cultural programmes would be beneficial, as would an understanding of how to deliver against business strategy effectively Interest in developing self and others through the development and delivery of high-quality learning interventions (both technical and non-technical) Ability to take learning needs and translate these into learning objectives and key learning outcomes and then coordinate an appropriate response to these Excellent analytical, interpersonal and communication skills, both written and verbal We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise , and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jul 01, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. We have an exciting opportunity for an Experienced Manager / Senior Manager or equivalent to join our Learning Development team. The role would suit a talented, high performing and ambitious individual who is keen not only to support delivery on our current curriculum and wider L&D initiatives but also to help shape the L&D strategy of the future during an exciting growth phase for the team. This role reports to the Development and Monitoring Lead (DAM). The Learning Development team (LD) is a team of learning designers, responsible for designing and curating or creating the Audit programme content which is available for the business. The aim is to develop the most impactful, innovative solutions to meet learner needs and deliver clear business outcomes. Within the team, there are a number of technical and non-technical specialists who are responsible for the main authoring activities within the team. Lead authors work with the Business Partnering team (BP) and Audit Subject Matter Experts (SMEs) to understanding the business objectives for a particular learning need and then translate those into key learning objectives and design learning interventions that meet these needs effectively. This includes the use of learning design methodologies, innovation, and insights to author complex content. They also support the Learning Implementation team (LI) with project management activity and are also expected to be involved in facilitation of their programmes where appropriate. The successful candidate will not only lead on a portfolio of programmes / learning, but will also have wider team responsibilities, including but not limited to reviews of content developed by other designers, coaching and upskilling junior team members, driving forward team-wide workstreams and supporting key initiatives for Audit Stream L&D such as our new Learning Library and Learning Culture programmes. The successful candidate can be based anywhere in the UK. Travel to the London office, where Audit Stream L&D is based, as well as some travel to other offices and external venues, will be required. Certain support on or delivery of courses will require residential stays. In this role y ou'll be responsible for: Development of impactful, innovative content that meets learner needs and delivers clear business outcomes Review of content written by other members of the LD team (such as authors, design secondees and instructional designers) to maintain quality control of content, ensure learning objectives have been met, challenge learning efficacy and innovation and drive consistency, whilst always meeting business needs Develop and maintain relevant business relationships that are integral to programmatic design such as content SMEs Supporting the delivery of programmes with onsite project management and/or facilitation support as appropriate Responsible for the design, curation or creation of both technical and non-technical content as part of the Learning Development team (under the direction of the DAM) Support the wider L&D team with development, delivery and evaluation activities providing coaching and supervision as appropriate / needed, as well as wider strategic initiatives Support the Faculty team with the briefing and training of facilitators and hosts to equip them to be able to deliver learning content Leverage practising audit experience and detailed understanding of accounting and auditing to support the development of relevant learning Direct coaching and upskilling of more junior members of the Development team and helping to build out L&D expertise across the wider team Collaborate effectively with the BP and LI teams to understand learning needs for specific training, and translate those needs into learning objectives and content, as well as develop content that can be successfully and commercially implemented Collaborate with the Innovation and Technology team to enable effective learning design that appropriately leverages innovation and technology as well as the latest design thinking Required skills and experience Experienced Manager / Senior Manager (or equivalent) with a background in programme development, both non-technical and audit-technical course content, and preferably with experience of regulatory reporting requirements P ractical audit experience as well as a solid understanding of financial reporting, ethics and professional conduct Formal L&D qualifications would be an advantage but are not essential, subject to proven experience of authoring and reviewing programme content Understanding of the latest design thinking, innovation, tools and technology to support programme development, data analytics / evidence-based analysis Strong relationship skills with an ability to work with varied stakeholders, influence agendas, problem solve and drive forward activities Strong teamworking and collaboration skills alongside an ability to coach, develop and inspire people to reach their potential whilst also having an ability to work independently Experience with behavioural change / cultural programmes would be beneficial, as would an understanding of how to deliver against business strategy effectively Interest in developing self and others through the development and delivery of high-quality learning interventions (both technical and non-technical) Ability to take learning needs and translate these into learning objectives and key learning outcomes and then coordinate an appropriate response to these Excellent analytical, interpersonal and communication skills, both written and verbal We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise , and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ready to find the right role for you? General Manager Salary: Competitive salary plus annual performance bonus, company car or car allowance, pension, private medical and dental Location: Sheffield When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; - 25 days of annual leave - Access to our company pension scheme - Discounts on everything from groceries to well known retailers - Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to - 24-hour access to a virtual GP, 365 days a year, for you and family members in your household - One paid days leave every year to volunteer and support your community - Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Oversee the collections, wasteflow, and resource allocation across Sheffield facilities. Direct operations teams to meet IWC targets and objectives. Drive business growth and service innovation. Implement legislative changes and share best practices. Oversee site operations and haulage management, working with Fleet. Make operational decisions and contribute to strategic planning. Lead team development and succession planning. Manage stakeholder relationships at all levels including ExCo. Serve as primary client contact and manage reporting. Maximise financial performance and oversee P&L responsibility. Support procurement, pricing, and third-party arrangements. Ensure KPI achievement and contract compliance. Maintain H&S, environmental, and legal standards. Oversee the Main Office, Service Centre, and 6x HWRC operations. Monitor regional developments and implement technical solutions. Manage the complete waste lifecycle. Manage relationships with various stakeholders including Trade Unions and external customers. Monitor and respond to regional political and market developments. What we're looking for; Extensive waste industry and PFI contract expertise. Strong environmental compliance knowledge. Strong experience in managing complex industrial relations. Risk assessment and mitigation experience. Commercial and financial acumen. Strategic planning and decision-making skills. Stakeholder management expertise. Project and time management proficiency. Proven track record of continuous improvement. QHSE skills. What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 24-03-2025 What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply.
Jul 01, 2025
Full time
Ready to find the right role for you? General Manager Salary: Competitive salary plus annual performance bonus, company car or car allowance, pension, private medical and dental Location: Sheffield When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; - 25 days of annual leave - Access to our company pension scheme - Discounts on everything from groceries to well known retailers - Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to - 24-hour access to a virtual GP, 365 days a year, for you and family members in your household - One paid days leave every year to volunteer and support your community - Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Oversee the collections, wasteflow, and resource allocation across Sheffield facilities. Direct operations teams to meet IWC targets and objectives. Drive business growth and service innovation. Implement legislative changes and share best practices. Oversee site operations and haulage management, working with Fleet. Make operational decisions and contribute to strategic planning. Lead team development and succession planning. Manage stakeholder relationships at all levels including ExCo. Serve as primary client contact and manage reporting. Maximise financial performance and oversee P&L responsibility. Support procurement, pricing, and third-party arrangements. Ensure KPI achievement and contract compliance. Maintain H&S, environmental, and legal standards. Oversee the Main Office, Service Centre, and 6x HWRC operations. Monitor regional developments and implement technical solutions. Manage the complete waste lifecycle. Manage relationships with various stakeholders including Trade Unions and external customers. Monitor and respond to regional political and market developments. What we're looking for; Extensive waste industry and PFI contract expertise. Strong environmental compliance knowledge. Strong experience in managing complex industrial relations. Risk assessment and mitigation experience. Commercial and financial acumen. Strategic planning and decision-making skills. Stakeholder management expertise. Project and time management proficiency. Proven track record of continuous improvement. QHSE skills. What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 24-03-2025 What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply.
Description About The Role We're looking for a Junior Kitchen Manager to join the Butlin's Buffet Department based in Bognor Regis. Reporting to the Senior Kitchen Manager, you will support the running of the kitchen and support in leading a team of up to 40. Making our guests smile is at the heart of our values, and you will ensure this happens consistently by ensuring that guests remain the central focus of all operational decisions. This will include resource planning, recruitment and selection, ensuring that we have the very best team in place to deliver an amazing service. You will be passionate about exceptional experience and will monitor this regularly to develop action plans in your venue with a focus on continuous improvement. Financial performance will play an important part in your role, and you will deliver food cost budgets through effective menu planning, cooking to standards and specification. You will also support in the accountability of food hygiene standards and health and safety,inline with legislation and company policies. You will be a role model for the Butlin's unique way of working, ensuring training schedules and performance development plans are in place for your team and inspiring them to deliver a great experience to guests every time. We truly believe that variety is the spice of life and in this role you'll have the opportunity to lead and develop the skills of a team in our main buffet restaurant serving our guests who have booked a half-board dining package. About You We are looking for individuals with experience in a similar level role. We would also love to hear from you if you're looking to step up to your next role in the kitchen. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team. You should have also passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We think our chefs at Butlin's are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. Typical working hours: working five days over seven, covering 40 hours per week and are part of a bonus scheme and is a unique opportunity to work within a kitchen environment without splits shifts, a 40-hour working week and normally finished by 8pm. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Jul 01, 2025
Full time
Description About The Role We're looking for a Junior Kitchen Manager to join the Butlin's Buffet Department based in Bognor Regis. Reporting to the Senior Kitchen Manager, you will support the running of the kitchen and support in leading a team of up to 40. Making our guests smile is at the heart of our values, and you will ensure this happens consistently by ensuring that guests remain the central focus of all operational decisions. This will include resource planning, recruitment and selection, ensuring that we have the very best team in place to deliver an amazing service. You will be passionate about exceptional experience and will monitor this regularly to develop action plans in your venue with a focus on continuous improvement. Financial performance will play an important part in your role, and you will deliver food cost budgets through effective menu planning, cooking to standards and specification. You will also support in the accountability of food hygiene standards and health and safety,inline with legislation and company policies. You will be a role model for the Butlin's unique way of working, ensuring training schedules and performance development plans are in place for your team and inspiring them to deliver a great experience to guests every time. We truly believe that variety is the spice of life and in this role you'll have the opportunity to lead and develop the skills of a team in our main buffet restaurant serving our guests who have booked a half-board dining package. About You We are looking for individuals with experience in a similar level role. We would also love to hear from you if you're looking to step up to your next role in the kitchen. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team. You should have also passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We think our chefs at Butlin's are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. Typical working hours: working five days over seven, covering 40 hours per week and are part of a bonus scheme and is a unique opportunity to work within a kitchen environment without splits shifts, a 40-hour working week and normally finished by 8pm. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Vacancy type: Permanent, full time Location: Penarth Store Salary: £23,040 per annum + benefits Hours per week: 35h Closing date: 3rd July. We are reviewing applications as they come in so early applications are encouraged. Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities. Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you. As a Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock and store presentation. You will be responsible for: Lead store operations bringing energy and vision to create a memorable shopping experience. Utilize your eye for design and style, to curate your donated product through great visual merchandising with enhanced feature displays and strong commercial windows to drive sales and footfall. Keep up to date with the latest fashion trends and local market demands, identifying opportunities for growth. Managing staff and volunteers where you'll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers and staff members to ensure the effective operation of the store. Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme. Ensuring sales targets are met and direct costs are kept within managed budgets. Ensuring all financial reporting and management, cash handling, daily banking and security procedures are followed. Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines. Key Criteria: Solid retail experience, preferably in fashion/clothing. Experience in managing a team. Managing volunteers would be an advantage. Comprehensive understanding of retailing and merchandising display. Experience of cash handling and financial management procedures (including completion of sales records). Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion. Good organisational skills and the ability to prioritise workload, balancing competing demands. Understanding of health and safety procedures in a retail environment. Application Process To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie. In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18. Benefits you'll love: 25 days annual leave (exclusive of Bank Holidays) Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) Loan schemes for bikes; computers and season tickets Continuous professional development opportunities Industry-leading training programmes Wellbeing and Employee Assistance Programmes Enhanced bereavement, family friendly and sickness benefits Access to Blue Light Card membership Subsidised Eye Care Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity. We're committed to making reasonable adjustments to support you throughout the application and selection process.
Jul 01, 2025
Full time
Vacancy type: Permanent, full time Location: Penarth Store Salary: £23,040 per annum + benefits Hours per week: 35h Closing date: 3rd July. We are reviewing applications as they come in so early applications are encouraged. Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities. Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you. As a Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock and store presentation. You will be responsible for: Lead store operations bringing energy and vision to create a memorable shopping experience. Utilize your eye for design and style, to curate your donated product through great visual merchandising with enhanced feature displays and strong commercial windows to drive sales and footfall. Keep up to date with the latest fashion trends and local market demands, identifying opportunities for growth. Managing staff and volunteers where you'll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers and staff members to ensure the effective operation of the store. Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme. Ensuring sales targets are met and direct costs are kept within managed budgets. Ensuring all financial reporting and management, cash handling, daily banking and security procedures are followed. Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines. Key Criteria: Solid retail experience, preferably in fashion/clothing. Experience in managing a team. Managing volunteers would be an advantage. Comprehensive understanding of retailing and merchandising display. Experience of cash handling and financial management procedures (including completion of sales records). Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion. Good organisational skills and the ability to prioritise workload, balancing competing demands. Understanding of health and safety procedures in a retail environment. Application Process To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie. In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18. Benefits you'll love: 25 days annual leave (exclusive of Bank Holidays) Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) Loan schemes for bikes; computers and season tickets Continuous professional development opportunities Industry-leading training programmes Wellbeing and Employee Assistance Programmes Enhanced bereavement, family friendly and sickness benefits Access to Blue Light Card membership Subsidised Eye Care Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity. We're committed to making reasonable adjustments to support you throughout the application and selection process.
MOTT MACDONALD-4
Newcastle Upon Tyne, Tyne And Wear
Location/s: Cambridge, York, Leeds, Sheffield, Middlesbrough, Newcastle, UK Recruiter contact: Sacha Kelly Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit The Advisory and Programme Delivery (APD) unit delivers management services in all the sectors that Mott MacDonald operate in the Built Environment, Defence, Energy, Water, Transportation and, Education, Health and Care. The Unit delivers services to projects ranging in scale and complexity up to £20bn, through the technical disciplines of Programme Management, Project Management, Project Controls, Scheduling, Cost Management, Estimating, Infrastructure Finance, Management Consulting, Digital Consulting and Education, Health and Care Management. Overview of the role Mott MacDonald are delivering project quality management and assurance services to a major energy sector infrastructure project along the East coast of England and are looking to recruit suitably qualified and experienced Quality Assurance Advisors to support delivery of this project. The successful candidate will provide 3rd-line of defence quality assurance support to project teams, as well as represent the client in manufacturing assurance of offshore and onshore HVDC cabling and through the installation and testing/ commissioning of offshore and onshore cabling connecting to onshore converter stations. The role will require regular site attendance in line with the manufacturing and construction programme. This will be dependent upon the pace of delivery and assurance/control activities within your specialism and the manufacturing, installation and testing/commissioning programme and to be agreed with the Quality Management Lead and project teams. There will also be a requirement to carry out 3rd-line of defence assurance visits to the manufacturer of HVDC converter station plant, equipment and accessories, and their supply chain, which may require travel outside of the UK. The role will report to the project's Quality Management Lead, and successful candidates will be required to deliver on the following in line with their qualifications and experience: To provide the Project with accurate and timely quality assurance guidance in relation to manufacturing and testing of offshore and onshore cabling and laying and commissioning activities To provide 3rd-line of defence quality assurance of Supplier and sub-contractor Inspection & test Plans to support the production of project required Lifetime Quality Records (LTQRs) covering manufacturing, laying and commissioning of HVDC cable onshore and offshore networks To provide 3rd-line of defence quality assurance of civil engineering and construction activities related to laying of offshore and onshore cabling and connection to converter station locations; this will be carried out in coordination with the Quality Assurance Advisor - Civils/M&E: Converter Station to provide an integrated quality assurance service Review and monitor Inspection & Test Plans for Civil and M&E works from the Supplier and their supply chain, including attending converter station construction sites to observe hold, witness and testing activities set out in the ITPs To determine by audit the level of compliance of the Supplier in delivering on the offshore and onshore cabling project to ISO 9001, industry standards and any Client and/or Regulator specific requirements To assist with Supply Chain assessment and surveillance activities against ISO 9001, industry standards, materials specifications and Client/Regulator requirements and provide professional support to the Project for all supply chain quality issues Produce quality assurance performance statistical information for manufacturing, laying and associated civils activities on the Project for use by the Quality Management Lead in reporting overall project quality assurance performance To effectively manage any allocated quality related staff and resources Other roles and duties in line with experience and competency as directed Candidate specification Essential: Experience of civil engineering projects in energy transmission sector Hold (or be working towards) a Level 6 construction/civils site management NVQ (or equivalent) and/or Quality Assurance qualifications relevant to major civil engineering projects Hold a recognised Electrical Installation Inspection & Test qualification for High Voltage systems and/or hold an Electrical Quality Assurance/Quality Control qualification Hold CQI/IRCA recognised ISO 9001:2015 Lead Auditor qualification Membership of the CQI and/or relevant Quality Assurance/Control professional body Experience of technical authoring Experience with using quality tools & techniques to measure/report on performance Able to carry out investigations and produce reports Strong problem-solving skills Desirable: Experience of working offshore Hold CQI/IRCA recognised ISO 45001 and ISO 14001 Lead Auditor qualification UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. Agile working We are happy to talk openly about flexible working and how we can support your responsibilities beyond the workplace. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes . click apply for full job details
Jul 01, 2025
Full time
Location/s: Cambridge, York, Leeds, Sheffield, Middlesbrough, Newcastle, UK Recruiter contact: Sacha Kelly Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit The Advisory and Programme Delivery (APD) unit delivers management services in all the sectors that Mott MacDonald operate in the Built Environment, Defence, Energy, Water, Transportation and, Education, Health and Care. The Unit delivers services to projects ranging in scale and complexity up to £20bn, through the technical disciplines of Programme Management, Project Management, Project Controls, Scheduling, Cost Management, Estimating, Infrastructure Finance, Management Consulting, Digital Consulting and Education, Health and Care Management. Overview of the role Mott MacDonald are delivering project quality management and assurance services to a major energy sector infrastructure project along the East coast of England and are looking to recruit suitably qualified and experienced Quality Assurance Advisors to support delivery of this project. The successful candidate will provide 3rd-line of defence quality assurance support to project teams, as well as represent the client in manufacturing assurance of offshore and onshore HVDC cabling and through the installation and testing/ commissioning of offshore and onshore cabling connecting to onshore converter stations. The role will require regular site attendance in line with the manufacturing and construction programme. This will be dependent upon the pace of delivery and assurance/control activities within your specialism and the manufacturing, installation and testing/commissioning programme and to be agreed with the Quality Management Lead and project teams. There will also be a requirement to carry out 3rd-line of defence assurance visits to the manufacturer of HVDC converter station plant, equipment and accessories, and their supply chain, which may require travel outside of the UK. The role will report to the project's Quality Management Lead, and successful candidates will be required to deliver on the following in line with their qualifications and experience: To provide the Project with accurate and timely quality assurance guidance in relation to manufacturing and testing of offshore and onshore cabling and laying and commissioning activities To provide 3rd-line of defence quality assurance of Supplier and sub-contractor Inspection & test Plans to support the production of project required Lifetime Quality Records (LTQRs) covering manufacturing, laying and commissioning of HVDC cable onshore and offshore networks To provide 3rd-line of defence quality assurance of civil engineering and construction activities related to laying of offshore and onshore cabling and connection to converter station locations; this will be carried out in coordination with the Quality Assurance Advisor - Civils/M&E: Converter Station to provide an integrated quality assurance service Review and monitor Inspection & Test Plans for Civil and M&E works from the Supplier and their supply chain, including attending converter station construction sites to observe hold, witness and testing activities set out in the ITPs To determine by audit the level of compliance of the Supplier in delivering on the offshore and onshore cabling project to ISO 9001, industry standards and any Client and/or Regulator specific requirements To assist with Supply Chain assessment and surveillance activities against ISO 9001, industry standards, materials specifications and Client/Regulator requirements and provide professional support to the Project for all supply chain quality issues Produce quality assurance performance statistical information for manufacturing, laying and associated civils activities on the Project for use by the Quality Management Lead in reporting overall project quality assurance performance To effectively manage any allocated quality related staff and resources Other roles and duties in line with experience and competency as directed Candidate specification Essential: Experience of civil engineering projects in energy transmission sector Hold (or be working towards) a Level 6 construction/civils site management NVQ (or equivalent) and/or Quality Assurance qualifications relevant to major civil engineering projects Hold a recognised Electrical Installation Inspection & Test qualification for High Voltage systems and/or hold an Electrical Quality Assurance/Quality Control qualification Hold CQI/IRCA recognised ISO 9001:2015 Lead Auditor qualification Membership of the CQI and/or relevant Quality Assurance/Control professional body Experience of technical authoring Experience with using quality tools & techniques to measure/report on performance Able to carry out investigations and produce reports Strong problem-solving skills Desirable: Experience of working offshore Hold CQI/IRCA recognised ISO 45001 and ISO 14001 Lead Auditor qualification UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. Agile working We are happy to talk openly about flexible working and how we can support your responsibilities beyond the workplace. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes . click apply for full job details
Salary: From £35,050 (FTE) Location: Bromley Store, Bromley, BR1 1TP Contract type: Permanent Business area: Retail Closing date: 10 July 2025 Requisition ID: You're ambitious for more leadership responsibility. Maybe one day, you'd like to run your own store or take on a bigger role in the future. First, you want to focus on your people development skills - crafting a team that delivers what you need, when you need it. This is a well - balanced management role with clear accountability - you'll understand exactly what's expected of you and who to turn to for support. Whether you already have some supervisory experience or you're looking to make the step up, it's the perfect chance to get close to your team and grow your skills. What you'll be doing Our purpose is that driven by our passion for food, together we serve and help every customer. As a Customer Experience leader your job is to delight and inspire customers all the way from the car park to the checkout. Whether they're collecting online orders, stocking up on essentials or filling up with petrol, you'll make sure they enjoy the very best experience. Reporting into our Lead Customer Experience Manager, your job is focused on operational in-store management, ensuring that your area is running smoothly, day in, day out. There's an emphasis on managing a medium to large instore team - assigning tasks and planning breaks, creating rotas, addressing performance issues both sensitively and effectively, and helping with recruitment. You'll be a visible leader on the shop floor, a role model who drives training and creates a team where everyone feels welcome, and colleagues feel safe to challenge the way things are done. What success looks like There's lots to achieve. Here's how you'll know you're developing: You're supporting the Lead Customer Experience Manager to deliver improved customer and retail outcomes in your area You'll work closely with another Customer Experience Manager, sharing ideas and identifying ways to improve things, and provide a brilliant handover from each shift to the next You're confident being direct with your team - you're giving honest feedback, early and often You've learned how to help your team to put themselves in the customers' shoes, taking genuine pride in how we deliver a better service You're increasingly making decisions at pace and comfortable not knowing all the answers About you We're open minded about your career trajectory. You're probably already managing or supervising people in a similarly fast-paced setting and confident to deal with the many different challenges each day throws up - your team are depending on you! You'll need to share Sainsbury's love of technology. We're ahead of the curve here - we do as much as we can digitally - from stock management to rotas. What matters most is you - you're motivated to develop, dedicated to bringing out the best in others and, like all of us, passionate about customer service. After all, that's what our stores are all about. Where next? The Sainsbury's instore management structure is designed precisely to help people like you to progress, and where everyone has the support and the opportunity to deliver excellence. When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager.They willsupport and coach you to deliver great performance, whilst having plenty of time to develop. As a Customer Experience Manager you could move into a Lead Manager role in Food, In-store Customer Experience, Clothing or General Merchandise. Looking further ahead, it's great preparation for a Store Management role or a leadership challenge across the Sainsbury's family: Habitat, Tu, Argos, Sainsbury's Bank and Nectar 360. Trust us - we know how to make the most of your potential. Added benefits Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates Wellbeing support - access to emotional support, counselling, legal and financial advice Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. Click 'apply' to start your Sainsbury's journey
Jul 01, 2025
Full time
Salary: From £35,050 (FTE) Location: Bromley Store, Bromley, BR1 1TP Contract type: Permanent Business area: Retail Closing date: 10 July 2025 Requisition ID: You're ambitious for more leadership responsibility. Maybe one day, you'd like to run your own store or take on a bigger role in the future. First, you want to focus on your people development skills - crafting a team that delivers what you need, when you need it. This is a well - balanced management role with clear accountability - you'll understand exactly what's expected of you and who to turn to for support. Whether you already have some supervisory experience or you're looking to make the step up, it's the perfect chance to get close to your team and grow your skills. What you'll be doing Our purpose is that driven by our passion for food, together we serve and help every customer. As a Customer Experience leader your job is to delight and inspire customers all the way from the car park to the checkout. Whether they're collecting online orders, stocking up on essentials or filling up with petrol, you'll make sure they enjoy the very best experience. Reporting into our Lead Customer Experience Manager, your job is focused on operational in-store management, ensuring that your area is running smoothly, day in, day out. There's an emphasis on managing a medium to large instore team - assigning tasks and planning breaks, creating rotas, addressing performance issues both sensitively and effectively, and helping with recruitment. You'll be a visible leader on the shop floor, a role model who drives training and creates a team where everyone feels welcome, and colleagues feel safe to challenge the way things are done. What success looks like There's lots to achieve. Here's how you'll know you're developing: You're supporting the Lead Customer Experience Manager to deliver improved customer and retail outcomes in your area You'll work closely with another Customer Experience Manager, sharing ideas and identifying ways to improve things, and provide a brilliant handover from each shift to the next You're confident being direct with your team - you're giving honest feedback, early and often You've learned how to help your team to put themselves in the customers' shoes, taking genuine pride in how we deliver a better service You're increasingly making decisions at pace and comfortable not knowing all the answers About you We're open minded about your career trajectory. You're probably already managing or supervising people in a similarly fast-paced setting and confident to deal with the many different challenges each day throws up - your team are depending on you! You'll need to share Sainsbury's love of technology. We're ahead of the curve here - we do as much as we can digitally - from stock management to rotas. What matters most is you - you're motivated to develop, dedicated to bringing out the best in others and, like all of us, passionate about customer service. After all, that's what our stores are all about. Where next? The Sainsbury's instore management structure is designed precisely to help people like you to progress, and where everyone has the support and the opportunity to deliver excellence. When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager.They willsupport and coach you to deliver great performance, whilst having plenty of time to develop. As a Customer Experience Manager you could move into a Lead Manager role in Food, In-store Customer Experience, Clothing or General Merchandise. Looking further ahead, it's great preparation for a Store Management role or a leadership challenge across the Sainsbury's family: Habitat, Tu, Argos, Sainsbury's Bank and Nectar 360. Trust us - we know how to make the most of your potential. Added benefits Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates Wellbeing support - access to emotional support, counselling, legal and financial advice Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. Click 'apply' to start your Sainsbury's journey
Project Manager for Large Civils Contractor Your New Company You'll be joining a leading organisation responsible for delivering a wide range of highway infrastructure projects in partnership with North Lanarkshire Council. With a strong focus on safety, collaboration, and continuous improvement, the company is committed to delivering high-quality services that benefit local communities and support long-term infrastructure development. Your New Role As a Highways Project Manager, you will oversee the full lifecycle of highway works, including general construction, structural schemes, environmental projects, streetlighting, and bridges. You'll be responsible for ensuring health, safety, and wellbeing standards are met across all operations, while managing the planning, programming, and delivery of projects through both direct employees and supply chain partners. You'll lead on productivity, quality, and cost control, ensuring financial targets are achieved and exceeded. Regular reporting on SHE, operational, and financial performance will be a key part of your role, as well as fostering strong relationships with the council and other stakeholders. You'll also champion a culture of collaboration, continuous improvement, and best practice across your team. What You'll Need to Succeed Proven experience in managing local authority highways contracts and civil engineering projects. Strong technical and commercial knowledge of the highway maintenance and construction sector. A solid understanding of how local authorities operate. Demonstrated leadership in health, safety, and environmental compliance. Proficiency in Microsoft Word, Excel, and SharePoint. A collaborative, proactive, and accountable approach to leadership. Ability to manage staff performance, succession planning, and training. Commitment to achieving KPIs, improving contract performance, and maintaining a zero-incident safety culture. What You'll Get in Return The opportunity to lead impactful infrastructure projects that benefit local communities. A collaborative and supportive working environment. A role where your leadership will directly influence operational success and safety outcomes. Competitive salary and benefits package. Opportunities for professional development and career progression. What You Need to Do Now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Full time
Project Manager for Large Civils Contractor Your New Company You'll be joining a leading organisation responsible for delivering a wide range of highway infrastructure projects in partnership with North Lanarkshire Council. With a strong focus on safety, collaboration, and continuous improvement, the company is committed to delivering high-quality services that benefit local communities and support long-term infrastructure development. Your New Role As a Highways Project Manager, you will oversee the full lifecycle of highway works, including general construction, structural schemes, environmental projects, streetlighting, and bridges. You'll be responsible for ensuring health, safety, and wellbeing standards are met across all operations, while managing the planning, programming, and delivery of projects through both direct employees and supply chain partners. You'll lead on productivity, quality, and cost control, ensuring financial targets are achieved and exceeded. Regular reporting on SHE, operational, and financial performance will be a key part of your role, as well as fostering strong relationships with the council and other stakeholders. You'll also champion a culture of collaboration, continuous improvement, and best practice across your team. What You'll Need to Succeed Proven experience in managing local authority highways contracts and civil engineering projects. Strong technical and commercial knowledge of the highway maintenance and construction sector. A solid understanding of how local authorities operate. Demonstrated leadership in health, safety, and environmental compliance. Proficiency in Microsoft Word, Excel, and SharePoint. A collaborative, proactive, and accountable approach to leadership. Ability to manage staff performance, succession planning, and training. Commitment to achieving KPIs, improving contract performance, and maintaining a zero-incident safety culture. What You'll Get in Return The opportunity to lead impactful infrastructure projects that benefit local communities. A collaborative and supportive working environment. A role where your leadership will directly influence operational success and safety outcomes. Competitive salary and benefits package. Opportunities for professional development and career progression. What You Need to Do Now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About OpenDoor: A Leading WPP Media Brand OpenDoor: PURPOSE The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of "TITLE" at OpenDoor, WPP's bespoke global operating model for Amazon. ABOUT WPP & OPENDOOR At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've built OpenDoor for Amazon. OpenDoor is a unique integration of the best of WPP and Amazon - building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles, and WPP's core values of Open, Optimistic and Extraordinary. Together, when WPP's Creative Transformation meets Amazon's next-level customer centricity, our people come together to challenge and impact what's done today and build a better future. By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP's top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. Role Summary and Impact We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Implementational Planning Director. This is a full-time position based in London. The Role will report to implementational Planning lead and will manage a matrixed team of digital planners, channel planning and offshore teams. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI. The Implementational Planning team creates an effective link between the Strategy & Planning teams and Activation, data and tech teams. The Implementation Planning Team ensures that comprehensive briefs are developed in collaboration with the strategy and comms teams and ensures that channel specialists meet clients' expectations by achieving campaign KPI's timely and through embedding operational excellence. They are also developing and supporting the delivery of tasks such as reporting output, offer insights and recommendations across strategic planning and agency pitches. RESPONSIBILITIES Strategic Synthesis: You will lead one of the lines of business within XCM supporting and organizing the digital teams to deliver on the planning, activation, application of data and optimization of campaigns. You will need to have a deep understanding of Social, Programmatic, OLV, Pan regional IO buying, Partnerships and Content to help ensure the best digital decisions in planning are made across the full spectrum of opportunities. You will be managing both local market campaigns and multi-market campaigns so being able to switch between the two will be critical. Work closely with the planning and strategy team to take block plans by media type and flighting from our communication plannings systems and agree or challenge those breakouts to deliver the optimum digital media mix. Identify ways of integrating digital plans seamlessly with offline media i.e. aligning TV spots and digital upweights, create geo based digital campaigns to support out of home placements, building a messaging approach of online that compliments offline or vice versa. You will be in charge of the media plans for all digital components, including budgets and budget tracking, final deliverable numbers, and tracking daily pacing and performance against those numbers to ensure goals are hit across all digital elements. You will also directly be leading IO based pan regional buying / partnerships with multi-market vendors when required. This includes the briefing, management of briefs and delivery of these partners i.e. Multimarket twitch, Yahoo, We transfer deals which unlock content related value for the client. Unify disparate streams of information and insights from all biddable channels, in context of client business objectives. Help teams develop integrated experience strategies across biddable & digital touchpoints, identify strategic opportunities for proprietary solutions growth in service of solving client business problems. Guide clients and key internal or external stakeholders on selection and application of systems, tools and platforms, proprietary solutions, enabling them with the proper resources and knowledge for successful implementation. Provides a consistent and strong POV to clients on digital investment decisions and areas of optimization. Outline advanced data analytics/measurement frameworks to shape holistic measurement of performance media strategy and activation. Advises key stakeholders by continuously helping them successfully navigate through critical business changes. Leads the development, presentation, and delivery of top-quality cross-channel planning work for larger campaigns. Plans against client outcomes - quantifying objectives and the likely impact of comms on them across all biddable practice areas, in collaboration with practice leads. Accountable for the ongoing management of performance of campaign budgets and daily spend levels, bid strategies and constant monitoring of tracking to performance goals - implementing course correction decisioning when needed. Scrutinizes performance planning budgets, of assigned accounts, to identify strengths and weaknesses and ensures proper financial allocations and ensures WPP Open and Amazon's goals are protected and driven. Proactively identify opportunities to improve and enhance clients' campaigns and advise client/agency teams accordingly. Develop an advanced understanding of media channels, channel ecosystems and planning best practices. Start to translate strategic approach into planning practices for specific client briefs. Oversee campaign management, ensuring quality control and output is of the highest standard. Lead Pan regional IO and Partnerships based buying for multi- market campaigns with manager and executive. Collaboration & Leadership: Work in a complex, matrixed environment, influencing stakeholders and leading cross-functional teams towards our common media goals. Own deep knowledge of all WPP Open deliverables and campaign KPIs' that have been committed to Amazon and share it across biddable and digital teams when/if needed. Proactively connects, partners with regional and key local market leadership on behalf of Amazon. Ensure knowledge sharing and communication flow remains informative, connected, and proactive to help provide repeatable, consistent activation excellence for all biddable/digital channels. Monitors and ensures adherence to client and WPP Open excellence standards across practices. Proactively develops actions plans and blueprints to address any gaps and non-compliance to standards. Build and maintain client and agency relationships at a mid-senior level, to ensure a comprehensive understanding of stakeholders and client business. Skills and Experience At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Can confidently answer client questions and liaise with internal teams on best solutions to use. strong knowledge of all digital channels, technology and data and how this combines to support activation. . click apply for full job details
Jul 01, 2025
Full time
Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About OpenDoor: A Leading WPP Media Brand OpenDoor: PURPOSE The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of "TITLE" at OpenDoor, WPP's bespoke global operating model for Amazon. ABOUT WPP & OPENDOOR At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've built OpenDoor for Amazon. OpenDoor is a unique integration of the best of WPP and Amazon - building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles, and WPP's core values of Open, Optimistic and Extraordinary. Together, when WPP's Creative Transformation meets Amazon's next-level customer centricity, our people come together to challenge and impact what's done today and build a better future. By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP's top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. Role Summary and Impact We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Implementational Planning Director. This is a full-time position based in London. The Role will report to implementational Planning lead and will manage a matrixed team of digital planners, channel planning and offshore teams. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI. The Implementational Planning team creates an effective link between the Strategy & Planning teams and Activation, data and tech teams. The Implementation Planning Team ensures that comprehensive briefs are developed in collaboration with the strategy and comms teams and ensures that channel specialists meet clients' expectations by achieving campaign KPI's timely and through embedding operational excellence. They are also developing and supporting the delivery of tasks such as reporting output, offer insights and recommendations across strategic planning and agency pitches. RESPONSIBILITIES Strategic Synthesis: You will lead one of the lines of business within XCM supporting and organizing the digital teams to deliver on the planning, activation, application of data and optimization of campaigns. You will need to have a deep understanding of Social, Programmatic, OLV, Pan regional IO buying, Partnerships and Content to help ensure the best digital decisions in planning are made across the full spectrum of opportunities. You will be managing both local market campaigns and multi-market campaigns so being able to switch between the two will be critical. Work closely with the planning and strategy team to take block plans by media type and flighting from our communication plannings systems and agree or challenge those breakouts to deliver the optimum digital media mix. Identify ways of integrating digital plans seamlessly with offline media i.e. aligning TV spots and digital upweights, create geo based digital campaigns to support out of home placements, building a messaging approach of online that compliments offline or vice versa. You will be in charge of the media plans for all digital components, including budgets and budget tracking, final deliverable numbers, and tracking daily pacing and performance against those numbers to ensure goals are hit across all digital elements. You will also directly be leading IO based pan regional buying / partnerships with multi-market vendors when required. This includes the briefing, management of briefs and delivery of these partners i.e. Multimarket twitch, Yahoo, We transfer deals which unlock content related value for the client. Unify disparate streams of information and insights from all biddable channels, in context of client business objectives. Help teams develop integrated experience strategies across biddable & digital touchpoints, identify strategic opportunities for proprietary solutions growth in service of solving client business problems. Guide clients and key internal or external stakeholders on selection and application of systems, tools and platforms, proprietary solutions, enabling them with the proper resources and knowledge for successful implementation. Provides a consistent and strong POV to clients on digital investment decisions and areas of optimization. Outline advanced data analytics/measurement frameworks to shape holistic measurement of performance media strategy and activation. Advises key stakeholders by continuously helping them successfully navigate through critical business changes. Leads the development, presentation, and delivery of top-quality cross-channel planning work for larger campaigns. Plans against client outcomes - quantifying objectives and the likely impact of comms on them across all biddable practice areas, in collaboration with practice leads. Accountable for the ongoing management of performance of campaign budgets and daily spend levels, bid strategies and constant monitoring of tracking to performance goals - implementing course correction decisioning when needed. Scrutinizes performance planning budgets, of assigned accounts, to identify strengths and weaknesses and ensures proper financial allocations and ensures WPP Open and Amazon's goals are protected and driven. Proactively identify opportunities to improve and enhance clients' campaigns and advise client/agency teams accordingly. Develop an advanced understanding of media channels, channel ecosystems and planning best practices. Start to translate strategic approach into planning practices for specific client briefs. Oversee campaign management, ensuring quality control and output is of the highest standard. Lead Pan regional IO and Partnerships based buying for multi- market campaigns with manager and executive. Collaboration & Leadership: Work in a complex, matrixed environment, influencing stakeholders and leading cross-functional teams towards our common media goals. Own deep knowledge of all WPP Open deliverables and campaign KPIs' that have been committed to Amazon and share it across biddable and digital teams when/if needed. Proactively connects, partners with regional and key local market leadership on behalf of Amazon. Ensure knowledge sharing and communication flow remains informative, connected, and proactive to help provide repeatable, consistent activation excellence for all biddable/digital channels. Monitors and ensures adherence to client and WPP Open excellence standards across practices. Proactively develops actions plans and blueprints to address any gaps and non-compliance to standards. Build and maintain client and agency relationships at a mid-senior level, to ensure a comprehensive understanding of stakeholders and client business. Skills and Experience At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Can confidently answer client questions and liaise with internal teams on best solutions to use. strong knowledge of all digital channels, technology and data and how this combines to support activation. . click apply for full job details
Role Summary - Competitive Salary Plus bonus The Head of Event Sales is responsible for leading the event sales team and driving revenue growth through effective sales strategies, relationship-building and account management. This role involves managing client relationships, developing sales plans, and working closely with the operations and planning teams to ensure seamless event execution. The ideal candidate will have extensive experience in sales within the events or hospitality industry, strong leadership skills, and a results-driven approach. Key Responsibilities Sales Strategy and Business Development Ownership of the Sales Events P&L and hitting the budget target Responsible for up to 4million events revenue Develop and implement strategic sales plans to maximize revenue and market share in the events sector and close gaps that appear across the year. Identify new business opportunities, client segments, and market trends to stay ahead of competitors and attract new clients. Set sales targets and KPIs for the event sales team, monitoring progress and adjusting strategies as necessary to achieve revenue goals. Collaborative across departments to support them hitting and exceeding budget Plan and deliver marketing activities to impact revenue Team Leadership and Performance Management: Lead, mentor, and motivate the event sales team, providing direction, training, and support to achieve high performance. Conduct regular team meetings and one-on-one sessions to review performance, provide feedback, and set individual goals. Foster a positive, collaborative, and goal-oriented team culture, encouraging continuous improvement and professional growth. Client Relationship Management: Build and maintain strong relationships with key clients, understanding their needs and providing customised event solutions. Act as a senior point of contact for major clients, handling complex enquiries and resolving any issues to ensure satisfaction. Conduct client meetings, presentations, and site visits to showcase the venue's capabilities and secure bookings. Cross-Departmental Collaboration: Work closely with the operations, planning, programming, Membership, Partnership and marketing to ensure all event sales align with operational capacities and brand standards. Communicate client requirements and event details to relevant departments, ensuring seamless coordination and execution. Collaborate with marketing to develop promotional materials, campaigns, and strategies to support event sales initiatives. Financial Management and Reporting: Develop and manage the event sales budget, tracking expenses and revenue to ensure profitability. Prepare regular sales reports and forecasts for SLT, analysing performance and identifying areas for growth. Monitor competitors and market trends, adjusting sales strategies to remain competitive and meet revenue targets. Contract Negotiation and Proposal Development: Oversee the preparation of event proposals, presentations, and contracts, ensuring alignment with client requirements and company policies. Set up and manager new event agency commission structure for new business as required Negotiate contracts with clients, securing favourable terms while maximizing revenue. Ensure all contracts are accurate, legally compliant, and aligned with the company's standards and guidelines. Marketing Be able to identify event marketing requirements to support budget growth Identify, plan and run industry events for lead capture Identify and target key accounts with marketing campaigns Qualifications & Requirements Bachelor's degree in Sales, Business Administration, Hospitality Management, or a related field. 7+ years of experience in event sales, with a proven track record of achieving sales targets and managing high-profile client accounts. Strong leadership and team management skills, with experience in mentoring and developing sales talent. Excellent negotiation and relationship-building abilities, with a client-focused approach. Strategic thinker with strong analytical skills and a results-oriented mindset. Proficiency in CRM software, event management systems (Triple seat would be adventitious), and Microsoft Office Suite. Knowledge of the events and hospitality industry, including current trends, competitor landscape, and market opportunities. Flexibility to work evenings, weekends, and travel as required for client meetings and events. Key Competencies Communication Teamwork Solutions Focused Compassionate Creativity & Innovation Compensation: Competitive salary
Jul 01, 2025
Full time
Role Summary - Competitive Salary Plus bonus The Head of Event Sales is responsible for leading the event sales team and driving revenue growth through effective sales strategies, relationship-building and account management. This role involves managing client relationships, developing sales plans, and working closely with the operations and planning teams to ensure seamless event execution. The ideal candidate will have extensive experience in sales within the events or hospitality industry, strong leadership skills, and a results-driven approach. Key Responsibilities Sales Strategy and Business Development Ownership of the Sales Events P&L and hitting the budget target Responsible for up to 4million events revenue Develop and implement strategic sales plans to maximize revenue and market share in the events sector and close gaps that appear across the year. Identify new business opportunities, client segments, and market trends to stay ahead of competitors and attract new clients. Set sales targets and KPIs for the event sales team, monitoring progress and adjusting strategies as necessary to achieve revenue goals. Collaborative across departments to support them hitting and exceeding budget Plan and deliver marketing activities to impact revenue Team Leadership and Performance Management: Lead, mentor, and motivate the event sales team, providing direction, training, and support to achieve high performance. Conduct regular team meetings and one-on-one sessions to review performance, provide feedback, and set individual goals. Foster a positive, collaborative, and goal-oriented team culture, encouraging continuous improvement and professional growth. Client Relationship Management: Build and maintain strong relationships with key clients, understanding their needs and providing customised event solutions. Act as a senior point of contact for major clients, handling complex enquiries and resolving any issues to ensure satisfaction. Conduct client meetings, presentations, and site visits to showcase the venue's capabilities and secure bookings. Cross-Departmental Collaboration: Work closely with the operations, planning, programming, Membership, Partnership and marketing to ensure all event sales align with operational capacities and brand standards. Communicate client requirements and event details to relevant departments, ensuring seamless coordination and execution. Collaborate with marketing to develop promotional materials, campaigns, and strategies to support event sales initiatives. Financial Management and Reporting: Develop and manage the event sales budget, tracking expenses and revenue to ensure profitability. Prepare regular sales reports and forecasts for SLT, analysing performance and identifying areas for growth. Monitor competitors and market trends, adjusting sales strategies to remain competitive and meet revenue targets. Contract Negotiation and Proposal Development: Oversee the preparation of event proposals, presentations, and contracts, ensuring alignment with client requirements and company policies. Set up and manager new event agency commission structure for new business as required Negotiate contracts with clients, securing favourable terms while maximizing revenue. Ensure all contracts are accurate, legally compliant, and aligned with the company's standards and guidelines. Marketing Be able to identify event marketing requirements to support budget growth Identify, plan and run industry events for lead capture Identify and target key accounts with marketing campaigns Qualifications & Requirements Bachelor's degree in Sales, Business Administration, Hospitality Management, or a related field. 7+ years of experience in event sales, with a proven track record of achieving sales targets and managing high-profile client accounts. Strong leadership and team management skills, with experience in mentoring and developing sales talent. Excellent negotiation and relationship-building abilities, with a client-focused approach. Strategic thinker with strong analytical skills and a results-oriented mindset. Proficiency in CRM software, event management systems (Triple seat would be adventitious), and Microsoft Office Suite. Knowledge of the events and hospitality industry, including current trends, competitor landscape, and market opportunities. Flexibility to work evenings, weekends, and travel as required for client meetings and events. Key Competencies Communication Teamwork Solutions Focused Compassionate Creativity & Innovation Compensation: Competitive salary
Title : Operations Manager Reporting To : Director of Operations Salary: £38,000- £40,000 per annum (based on experience) Location : London/Head Office Tooting Works Contract: Permanent/full-time Closing Date: 24th July 2025 (We will be reviewing applications and interviewing on a rolling basis and may appoint before the closing date if we find the right candidate. Early applications are strongly encouraged.) About Us : Tooting Works (TW) is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years. Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own business. Role Summary: The Operations Manager is responsible for the smooth, efficient, and compliant day-to-day operation of the business centre. This includes oversight of facilities management, health & safety, lettings, team leadership, and budget management. The role ensures the business centre is well-maintained, tenants are satisfied, and operational performance is continuously improved. Reporting to senior leadership, the Operations Manager contributes to strategic planning, drives efficiencies through systems and digital tools, and plays a vital role in sustaining high occupancy and tenant retention. Role Responsibilities: Centre Operations Management Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained, compliant, and running smoothly. Ensure the lettings process is well-managed and aligned with policies. Implement and monitor operational procedures to improve efficiency and service quality, including opportunities to digitise processes and services. Contribute to strategic operational planning and continuous improvement initiatives. Identify and resolve operational challenges in collaboration with senior management. Report regularly on KPIs, occupancy, operational issues, and budget status to senior management. Building Maintenance Oversee the upkeep and preventative maintenance of the property, ensuring high facility standards. Manage and coordinate external contractors and service providers (e.g., cleaners, engineers). Monitor maintenance budgets and project timelines, ensuring quality and cost-effectiveness. Conduct regular building inspections and implement corrective actions as needed. Drive sustainability initiatives, including energy efficiency and waste reduction. Maintain and develop use of CMMS (MaintainX) to manage and record all maintenance work. Maintain the Visitor Management System and ensure it is used appropriately and consistently Health & Safety Ensure compliance with UK health & safety regulations, including risk assessments and fire safety. Develop and monitor health & safety procedures tailored to the site. Organise relevant training for staff and enforce contractor compliance. Maintain accurate H&S records, incident reports, and lead periodic audits. Support development and execution of emergency response and business continuity plans. Fire safety responsibility (Fire Safety designated person) Lettings and Lease Management Oversee the Assistant Lettings Manager and monitor the development and execution of the lettings process from enquiry to move-in, including viewings, negotiations, and onboarding and offboarding of tenants. Check we are maintaining up-to-date tenancy records, Draft lease documentation and ensure timely renewals and support the rollout of any rent reviews. Carry out twice-yearly audits of lease documentation. Maintain relationships with tenants to support retention and satisfaction. Monitor lease management by team, lease compliance and resolution of any lease-related issues. Customer Service Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally. Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention. Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels. Financial Management Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget. Negotiate contracts with suppliers and service providers to secure cost-effective deals. Ensure tenant arrears are regularly monitored and managed. Line Management Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity. Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities. Handle recruitment, onboarding, and offboarding of staff members as needed. Essential Skills / Experience Bachelor s degree or higher in Business Management, Project Management, or other relevant fields. At least 2 years experience in operations work. Previous experience in Lease management Excellent organisational and administrative skills. Desire to drive operational excellence. Line management experience. Experience of managing a building, property or facilities beneficial. High comfort level with online tools such as MS Office, project management software, or similar. Strong written and oral communication skills. Negotiation and customer service skills. Resilient and adaptable with ability to multi-task. Solution finder. The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands. Rewards 25 days of annual leave plus bank holidays Personal annual training budget following probation. Employee assistance programme, including counselling. Regular team socials throughout the year. Generous sick pay allowance following probation. General eye test. Well-being day (one day per year). Volunteer day (one day per year). Pre-employment Checks Any employment with Business Launchpad will be subject to the following checks prior to your start date: Satisfactory Disclosure and Barring Service (DBS) check. Receipt of two satisfactory references. Proof of eligibility to work in the UK. Safeguarding training (can be trained on the job). Please submit your CV and cover letter stating why you are interested in this role. Equal Opportunities Statement We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.
Jul 01, 2025
Full time
Title : Operations Manager Reporting To : Director of Operations Salary: £38,000- £40,000 per annum (based on experience) Location : London/Head Office Tooting Works Contract: Permanent/full-time Closing Date: 24th July 2025 (We will be reviewing applications and interviewing on a rolling basis and may appoint before the closing date if we find the right candidate. Early applications are strongly encouraged.) About Us : Tooting Works (TW) is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years. Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own business. Role Summary: The Operations Manager is responsible for the smooth, efficient, and compliant day-to-day operation of the business centre. This includes oversight of facilities management, health & safety, lettings, team leadership, and budget management. The role ensures the business centre is well-maintained, tenants are satisfied, and operational performance is continuously improved. Reporting to senior leadership, the Operations Manager contributes to strategic planning, drives efficiencies through systems and digital tools, and plays a vital role in sustaining high occupancy and tenant retention. Role Responsibilities: Centre Operations Management Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained, compliant, and running smoothly. Ensure the lettings process is well-managed and aligned with policies. Implement and monitor operational procedures to improve efficiency and service quality, including opportunities to digitise processes and services. Contribute to strategic operational planning and continuous improvement initiatives. Identify and resolve operational challenges in collaboration with senior management. Report regularly on KPIs, occupancy, operational issues, and budget status to senior management. Building Maintenance Oversee the upkeep and preventative maintenance of the property, ensuring high facility standards. Manage and coordinate external contractors and service providers (e.g., cleaners, engineers). Monitor maintenance budgets and project timelines, ensuring quality and cost-effectiveness. Conduct regular building inspections and implement corrective actions as needed. Drive sustainability initiatives, including energy efficiency and waste reduction. Maintain and develop use of CMMS (MaintainX) to manage and record all maintenance work. Maintain the Visitor Management System and ensure it is used appropriately and consistently Health & Safety Ensure compliance with UK health & safety regulations, including risk assessments and fire safety. Develop and monitor health & safety procedures tailored to the site. Organise relevant training for staff and enforce contractor compliance. Maintain accurate H&S records, incident reports, and lead periodic audits. Support development and execution of emergency response and business continuity plans. Fire safety responsibility (Fire Safety designated person) Lettings and Lease Management Oversee the Assistant Lettings Manager and monitor the development and execution of the lettings process from enquiry to move-in, including viewings, negotiations, and onboarding and offboarding of tenants. Check we are maintaining up-to-date tenancy records, Draft lease documentation and ensure timely renewals and support the rollout of any rent reviews. Carry out twice-yearly audits of lease documentation. Maintain relationships with tenants to support retention and satisfaction. Monitor lease management by team, lease compliance and resolution of any lease-related issues. Customer Service Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally. Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention. Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels. Financial Management Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget. Negotiate contracts with suppliers and service providers to secure cost-effective deals. Ensure tenant arrears are regularly monitored and managed. Line Management Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity. Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities. Handle recruitment, onboarding, and offboarding of staff members as needed. Essential Skills / Experience Bachelor s degree or higher in Business Management, Project Management, or other relevant fields. At least 2 years experience in operations work. Previous experience in Lease management Excellent organisational and administrative skills. Desire to drive operational excellence. Line management experience. Experience of managing a building, property or facilities beneficial. High comfort level with online tools such as MS Office, project management software, or similar. Strong written and oral communication skills. Negotiation and customer service skills. Resilient and adaptable with ability to multi-task. Solution finder. The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands. Rewards 25 days of annual leave plus bank holidays Personal annual training budget following probation. Employee assistance programme, including counselling. Regular team socials throughout the year. Generous sick pay allowance following probation. General eye test. Well-being day (one day per year). Volunteer day (one day per year). Pre-employment Checks Any employment with Business Launchpad will be subject to the following checks prior to your start date: Satisfactory Disclosure and Barring Service (DBS) check. Receipt of two satisfactory references. Proof of eligibility to work in the UK. Safeguarding training (can be trained on the job). Please submit your CV and cover letter stating why you are interested in this role. Equal Opportunities Statement We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.
