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Full Stack Developer - Customer Experience Engineering at Judge.me Closing the Trust Gap in E-commerce Location: Remote with hybrid option (2 days in Shoreditch office near Old Street) Salary: £60-90k dependent upon the value the successful candidate brings! Our Mission: Fixing Trust in Commerce For a decade, we've been on a mission to close the Trust Gap-commerce's most expensive problem. In a world where distance and digital interfaces separate buyers and sellers, we're building the definitive trust infrastructure that enables global trade to flourish. We recognise that trust is not binary but a spectrum, and our work continually expands the boundaries of commerce itself. Each improvement we make enables transactions that previously wouldn't have happened, revealing new frontiers where trust can be further enhanced. Our Impact Today We've grown from an idea into the dominant force for trust in e-commerce: Shopify's Review Solution : We've earned over 42k five-star reviews from merchants who rely on us daily Global Scale : More than 500k shops across 140+ countries use our platform Massive Reach : We process over 70 million orders monthly, generating 2 million+ verified buyer reviews Organic Growth : We've achieved 40% year-over-year growth purely through word of mouth-no paid marketing or sales teams needed The Opportunity We're seeking a Full Stack Developer to build and maintain critical internal systems that power exceptional customer experiences at scale. You'll architect and develop sophisticated tools, integrations, and AI-powered solutions that directly impact our position as the app in the Shopify ecosystem. This role sits at the exciting intersection of engineering and customer experience, where your code directly influences our app store reviews - our primary growth driver. You'll work closely with our Head of Customer Support to build next-generation systems that enable our team to deliver world-class support efficiently and effectively. What Makes This Role Special High-Impact Development : Every system you build directly affects customer satisfaction and business growth. Your technical solutions will be measured by real business outcomes. Cutting-Edge AI Integration : Work at the forefront of AI implementation, optimizing and enhancing Intercom's Fin AI to achieve industry-leading automation rates while maintaining quality. Scalable Architecture : Build systems designed to scale without proportional resource increases - the ultimate engineering challenge of doing more with less. Full Ownership : Take end-to-end ownership of internal platforms, from conception through deployment and ongoing optimization. Core Responsibilities Technical Integration & Platform Development Design and implement robust API integrations between Intercom, internal systems, and third-party platforms Build and maintain our internal web-based admin tools and dashboards Develop scalable, maintainable full-stack applications that support our growing customer base Create custom solutions that enhance operational efficiency across the organization Implement comprehensive logging, monitoring, and alerting systems Ensure 99.9% uptime for all critical customer-facing integrations AI & Automation Engineering Optimize and enhance Intercom's Fin AI implementation to achieve 60-65% automated resolution rates Build automation frameworks that streamline complex workflows Research, prototype, and implement emerging technologies that enhance customer experience Develop intelligent routing and escalation systems Create A/B testing frameworks for automation initiatives Backend Development & Analytics Build backend systems that capture and process customer interaction data Develop dashboards and reporting tools that measure system performance and effectiveness Create analytics features that help identify patterns and opportunities for improvement Build data visualization components that make insights accessible to business stakeholders Design and maintain database schemas that support efficient querying and reporting Cross-Functional Engineering Collaboration Reporting directly to the Head of Customer Support to translate business requirements into technical solutions Collaborate with the wider engineering team to ensure integrations follow best practices and architectural standards Partner with Product teams to incorporate customer insights into product development cycles Key Success Metrics System Performance : Maintain 99.9% uptime for all customer-facing systems and integrations Automation Efficiency : Deliver measurable time savings through technical solutions and process automation Resolution Impact : Technical contribution to reducing customer issue resolution time What You'll Bring Essential Requirements Full-stack development experience with proven ability to ship production applications Strong API development expertise including REST, GraphQL, and third-party integrations Proficiency in JavaScript, HTML, and CSS with modern framework experience Database design and implementation experience (SQL and NoSQL) Experience building and deploying scalable web applications in production environments Understanding of RESTful API design principles and microservices architecture Strong analytical and problem-solving abilities with attention to system performance Excellent communication skills with both technical and business stakeholders Preferred Experience Ruby on Rails proficiency (our primary backend framework) Intercom platform and API experience or similar customer communication platforms AI/ML technologies knowledge and practical implementation experience Jira, support tools, and workflow automation experience Shopify ecosystem and API familiarity (we're deeply integrated with Shopify) E-commerce or SaaS environment background with understanding of customer support operations Data visualization and analytics tools experience Distributed systems and cloud architecture experience Please don't hesitate to apply if you miss a few criteria but you believe you can make a strong impact. Our Culture: Results-Driven Excellence We reward exceptional performance and are building a team that consistently pushes for better results. Success here means finding innovative ways to achieve more with our existing resources. We value time above all else-it's our scarcest resource. We budget time more strictly than money, establishing short feedback loops and breaking initiatives into their smallest units of value. Our international team brings diverse perspectives to every challenge. We believe in lifting each other up through active knowledge sharing because our collective strength determines our success. We combine ambitious goals with pragmatic execution, creating sustainable high performance through better processes, not longer hours. Your Package The Essentials £60-90k DOE + Monthly Business Performance Bonus 30 days holiday + bank holidays Private health insurance (Vitality) Brand new Macbook, access to equipment as required Financial Wellbeing + Salary Sacrifice Pension via Mintago Flexible Working Hybrid setup: 2 office days (Tues/Thurs), 3 remote Modern Shoreditch office near Old Street No overtime culture Casual dress code Work from Anywhere (4 weeks per year) Team Life Weekly team meals Quarterly events Perks at Work Account Join Us in Building the Future of Trust in Commerce Work on problems that impact millions while growing with a team that values both excellence and balance. Together, we'll close the Trust Gap and unlock new possibilities for global commerce.

This position sits in our Experience & Engineering team. We primarily deliver large-scale website design and build projects, combining our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to help clients including Nikon, London Marathon Events and END. We pride ourselves on delivering exceptional and engaging digital experiences. JOB PURPOSE We are looking for a Project Manager to join our Manchester office. You will drive several web design and build projects from initial concept to delivery. As Project Manager you will manage the full project life-cycle, from requirements capture, through solution design, build, test and deployment. You will also manage project risks, issues and dependencies, to deliver projects on time, on budget and to high quality. You will work with a range of clients on several different projects and must be adept at managing and building client relationships and reporting on the status of projects. You will be the key contact for clients, advising them on cost, available resources, problems and solutions. Liaising and updating stakeholders on the status of projects, you will track the project deliverables and match those with agreed deadlines. You will continuously assess working methods and processes and make recommendations for improvement. Oversee projects' financial budget, notifying stakeholders of key cost implications, changes to budget, spending and cost changes. KEY RESPONSIBILITIES Delivery of key Digital Projects; Scoping project requirements and preparing budgets; Development of support documentation including risk logs and requirement specifications; Management of stakeholders and their expectations during the project life cycle; Maximising client satisfaction with the project outcomes; Working in a collaborative environment within the business and with client stakeholders; Establishing and using "best web practices" to ensure the delivery of high-quality projects; Highlighting potential project risks and acting proactively to resolve issues; Being an active member of the project team, supporting colleagues and peers to help achieve overall digital goals. WHAT WE ARE LOOKING FOR Have a strong background in digital project management working on projects from initial briefing to delivery Experienced in Agile project delivery Have agency experience with a passion for IT, e-commerce and digital projects Have previous experience with project managing the development of web and mobile sites Adept at building effective client relationships and working with several stakeholders to deliver targets Strong communication with excellent presentation, report writing and data analysis capabilities; Can work under pressure, change direction when required and work on a range of client projects at the same time. Highly organised and motivated project manager with an aptitude for understanding and solving problems; Demonstrated ability to manage cross-discipline teams WE OFFER: A flexible, hybrid working policy (2 days from the office, depending on location). An excellent salary based on experience and equal pay policies Pension, free private healthcare, mental health support, and company sick pay scheme. Help getting you to work with a season ticket loan and cycle to work scheme. Enhanced family friendly policies to support new parents. Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations. Inspirational Talks, bringing the outside in with regular guest speakers and events. Learning and Development, supporting your growth with continuous opportunities to learn and advance. Buddy Programme: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT. A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, and your team, and giving you the autonomy to solve our client's problems, no matter where you are in the world. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. DIVERSITY, EQUITY & INCLUSION At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here . Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Pronouns Select Are you currently located in Manchester? Do you have the legal right to work in the UK without visa sponsorship? Select If you do require visa sponsorship, please provide details What is your salary expectation for this role? Select Please confirm that you have read andhereby agree and acceptthe terms of ourPrivacy Statement .

Tony Gee and Partners is seeking a Software Engineer to join our team . We are a leading civil engineering consultancy specialising in complex infrastructure projects across diverse sectors, including rail, highways, marine, power and energy, aviation, and more. Committed to continuous innovation, we have a business-level strategic goal to leverage digital tools to enhance efficiency, streamline processes, and drive transformative change within our organisation. The ideal candidate will be a strategic thinker, proficient in software development, and contribute to the success of our projects. Job responsibilities Participate in the full software development lifecycle, including planning, development, testing, and deployment to deliver high-quality software solutions. Understand user requirements and business context, proactively addressing challenges and resolving bugs during testing or in production. Follow established software development methodologies and maintain alignment with best practices for coding, security, and performance. Provide guidance, feedback, and mentorship to junior engineers, fostering adherence to software development methodologies and best practices. Collaborate effectively with cross-functional teams, fostering open communication to deliver solutions that meet user expectations and project goals. Actively contribute to technical design discussions and decision-making processes to enhance the quality of deliverables. Engage in continuous professional development activities, including training and knowledge sharing, to enhance technical skills and contribute to team growth. Requirements Design and develop scalable software solutions, ensuring efficiency, maintainability and alignment with project requirements. Work with database systems and optimize data models and queries to effectively integrate within applications. Apply software development methodologies and best practices to deliver high quality software solutions. Conduct code reviews and provide constructive feedback to enhance the overall code quality. Experience in automating build and deployment pipeline to streamline software delivery and updates. Plan and manage development tasks effectively, prioritising workload to meet project deadlines. Demonstrate strong communication and collaboration skills, working effectively within cross-functional teams to drive project success. Proficiency in .NET technologies, including ASP.NET Core, C#, Web API and .NET frameworks Hands-on experience with database systems, including SQL queries. Experience in adhering to coding and security standards Qualifications Diploma in Software Engineering or an equivalent qualification Why Work for Tony Gee? We are an engineering consultancy renowned for delivering complex and innovative design solutions to the global construction industry. Our people make our business a success and so we invest in your development and wellbeing providing an environment that supports you at whatever career level you are at. We believe that there is more to a job than work. We encourage a healthy work/life balance through a wide range of social activity groups. They're great fun and a chance to expand your professional and social networks. We also offer the opportunity of a hybrid work model where you can split your working week between the office and your home. Cycle to work scheme Employee assistance programme Family friendly Flexible annual leave allowance Generous company pension contributions Group income protection Life assurance Private medical insurance Social fund Travel insurance Locations Hardy House 140 High Street, Esher Surrey, KT10 9QJ UK Apply Now To apply for this role, please fill out this form, ensuring you have included the job reference and uploaded your CV. STRICTLY NO AGENCIES. Tony Gee and Partners LLP is an Equal Opportunities employer and is fully committed to equality and diversity in the workplace. Full name Email address Phone number Preferred location How did you find out about this opportunity? Your message Upload your CV I agree to the PRIVACY NOTICE

Job Summary: The Security Operations Lead is responsible for our security monitoring and incident response capabilities within the Square Enix Cyber Security team (covering Europe and North America). The primary goals of the role are the timely detection of security incidents, effective response and the continuous improvement of our preventative and detective controls. This role will work alongside our team of security analysts and engineers to collectively protect our players, people and assets whilst enabling creativity and innovation across Square Enix. Day to day you will be performing in-depth analysis and investigation of security alerts, game/brand related security events as well as leading the response to incidents. You will be responsible for maintaining and optimising our security operations tools and processes. Additionally you will be testing the effectiveness of our preventative and detective controls, probing weaknesses and implementing improvements alongside our risk and engineering teams. The role is aimed at candidates with a broad and senior Cyber Security skillset who are seeking to further develop their Cyber Security career in an exciting industry. Engineering skills in maintaining Security Information and Event Management (SIEM) platforms and the configuration of our wider security tools are key. We are also seeking candidates with experience leveraging AI to enhance productivity and effectiveness. Key Deliverables: Threat Detection & Incident Response Leading investigation and analysis of security alerts to identify and promptly respond to security events. Leading the response to major cyber security incidents, collaborating with key business and technical stakeholders during investigations to gather further information and coordinate response actions. Identifying and responding to game related threats like leaks, cheats, piracy, copyright abuse and account compromise. Managing our security operations outsourcing partners to maximise the value and quality of their service delivery. Maintaining a broad understanding of IT/online environments and key company assets to enhance decision making and response to incidents. Tool and Platform Management Maintaining and optimising our Cyber Security tools and platforms to continuously improve our detection and response capability. Supporting the management, administration and support of our SIEM platform, including general infrastructure and system administration, troubleshootingand user access management Maintaining and tuning security detections and alerts within our SIEM platform. Onboarding and managing security log sources for our SIEM platform, including agent and policy deployment, creation and maintenance of ingest pipelines and index template and pattern creation. Team Collaboration and Mentoring Guiding and mentoring the day to day work of our Security Analysts, providing expertise to support their task and project delivery. Collaborating with risk and architecture teams to continuously test and refine our security controls through attack simulation and purple team operations. Influencing the strategic direction and priorities of our Cyber Security team by presenting insight into the security events, alerts and incidents we handle. Continuous Improvement Continuously improving our security operations processes, escalation paths and playbooks. Leveraging AI capabilities to enhance the effectiveness of our security capabilities and your own productivity in the role. Consuming relevant threat intelligence to drive proactive action within the Cyber Security and wider IT environment. Indicative Performance Measures Mean time for business recovery to C1 (Highest criticality) level security incidents Security event triage time Game/brand leak detection timeframes High availability of security tools Security maturity improvements Knowledge & Experience: We encourage applications from candidates who can meet some but not necessarily all of the listed experience and skills below. Applicants are welcomed from diverse professional backgrounds, including those who are self-taught or have gained experience through non-traditional paths. Desirable Experience: Held senior roles within Cyber Security/Information Security/Security Operations functions. Background in security, IT, network engineering or administration, or software development. Experience responding to or handling major cyber security incidents and following common response frameworks. Experience within the gaming industry providing security operations support to game releases, game infrastructure monitoring and live game operations. Strong appreciation of the cyber threat landscape and attacker tactics, techniques and procedures. Experience developing operational processes and playbooks. Desirable Interpersonal Skills: Ability to remain composed and effective during high-pressure situations. Clear focus on coaching, mentoring and development of staff. Effective communication skills with non-technical stakeholders and executives. Flexibility to work out-of-office hours, when necessary, in response to incidents. Ability to manage tasks and priorities effectively, with attention to detail. Self-motivated and comfortable taking ownership of decisions, with support from the team. Desirable Technical Experience: SIEM engineering (especially Elastic Security) Microsoft Defender E5 Google Cloud Platform (GCP) or similar cloud infrastructure platforms Infrastructure automation (Terraform, Ansible, Chef or Puppet) Scripting, log analysis and dashboard creation AI literacy and a desire to continuously learn and develop. Our goal at Square Enix is to hire, retain, develop and promote the best talent, regardless of age, gender, race, religious, belief, sexual orientation or physical ability. Our pledge to D&I At Square Enix we believe in the importance of being a diverse and global company, and we stand firmly together against any forms of injustice, intolerance, harassment or discrimination. In our effort to create a truly diverse workforce, we pledge to continue to raise awareness in every step of the employee experience, from recruitment to promotions to ensure equal opportunities for all. One of our goals is to champion diversity in games and at work and work together to inspire real change. Learning and education around D&I will be a key element for us to continue to grow as an organization. With unconscious bias training, D&I workshops and a variety of initiatives to give our employees the opportunity to be heard and be part of that change to achieve real equality. We need all our efforts to continue to build our culture of inclusion and equality. We are also proud to partner with UKIE's Raise the Game pledge, BAME in Games and Women in Games, to name a few. Hybrid Working Policy Square Enix is pleased to be an employer that offers flexibility within the workplace. We have a hybrid working policy which allows employees to work from the comfort of their home, three days per week, and in our amazing Blackfriars office for the other two. Or, if being in the Office is your preference, you can choose three days working from our office and two days working from home. The choice is yours!

At Microsoft AI, our health team is on a mission to help millions of users better understand and proactively manage their health and wellbeing. We're responsible for ensuring that Microsoft AI's models and services are useful, trusted and safe across diverse health journeys.For this role the Microsoft Health AI team is looking for a Member of Technical Staff excited about contributing to the next generation of systems that will transform the field. Across all our hires, it's important for colleagues to share our enthusiasm about the role of technology and AI in health and healthcare, but also appreciate the challenges and risks of delivering effective solutions in a complex and safety critical space. By design we will remain a lean founding team (albeit within a much larger org), and as such you will need to be highly self-sufficient, and be able to span from high level strategy through to ground-level execution on a wide range of tasks. This also means you will play a major role in cultivating and promoting a positive team culture. Microsoft's wider mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities MTS-AI's work across the full AI modelling stack, including prompt design, pre- and post- training, inference, evaluation, LM systems design, and deployment. In this role, you will work across research and engineering boundaries to deliver LLM solutions in healthcare. You will work in a small team within a broader organisation, designing and validating hypothesis across a cutting edge language modelling stack. Work in these roles will involve a hybrid of research and engineering, and can flex across every aspect of the language modelling stack to make models that are as useful and safe for health as possible. We are looking for early-hire full-stack candidates who possess: Deep, full-stack expertise in designing and evaluating AI applications. Evidence of this may include research papers at top AI conferences and journals, open source projects, industry experience in building production AI stacks. Strong intuition about pre/post training, metric design for AI, prompt engineering methodologies, and AI systems design. Demonstrated experience in one or more of the following areas: prompt engineering, experimental design, language model evaluations, fine tuning, reinforcement learning/direct preference optimization, data curation, and classic machine learning principles. Required/Minimum Qualifications Bachelor's Degree in Computer Science, or related technical discipline AND technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Demonstrated full-stack experience in large-scale AI. Empirical evidence of this in the form of top tier publications, open source contributions, and/or on-the-job work experience. Deeper expertise in one or more parts of the AI stack, including prompt engineering, pre-training, fine-tuning, reinforcement learning and direct preference optimization, data curation, LLM inference, orchestration, evaluation pipelines, and deployment. Additional or Preferred Qualifications Bachelor's/Master's Degree in Computer Science or related technical field AND technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or PythonOr relevant experience Ability to flex across research and engineering boundaries, wearing a bit of both hats. Passionate about conversational AI and its deployment. Demonstrated written and verbal communication skills with the ability to work closely with cross-functional teams, including product managers, designers, and other engineers. Passion for learning new technologies and staying up to date with industry trends, best practices, and emerging technologies in AI. Proven ability to collaborate and contribute to a positive, inclusive work environment, fostering knowledge sharing and growth within the team. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a requestvia the Accommodation request form . Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

CreateFuture is fast becoming the UK's most recognisable digital consultancy, with years of experience building digital products and services for major organisations whilst putting our people first. We have offices in the centre of Edinburgh, Leeds, Manchester, and London as well as remote employees located throughout the country. We are a team of creators - whether that's code, project plans, go to market strategies, culture initiatives, marketing campaigns, large language models or people policies. And together, with our clients, we create the future. This has seen us collaborate and partner across a multitude of industries and sectors, with the likes of PayPal, Adidas, NatWest, FanDuel and Money Saving Expert, to name just a few. Our reputation as a partner determined to deliver high-quality, robust and thoughtful products has enabled us to scale to over 500 people in the last couple of years, and it is our amazing people - along with the safe, supportive and friendly culture we have built - that makes CreateFuture a great place to work. Don't just take our word for it though, we have been recognised by Best Workplaces UK multiple years in a row - across a number of categories - and our employee exit rate is astonishingly low. Join us on our journey Let's create something awesome together, today! About the role and team: We're excited to be looking for a Large Language Model (LLM) Engineer to join us here at CreateFuture, working closely with one of our key clients you'll be involved with the entire lifecycle of one of their LLMs, from data preparation and model training to deployment and maintenance. You'll be part of a team exploring the future of event-driven intelligence-building solutions that are smart, scalable, and genuinely useful. This isn't a theoretical R&D role: you'll be rolling up your sleeves and helping shape real-world applications powered by large language models (LLMs). If you're someone who gets excited by prompt engineering, loves playing with OpenAI, Bedrock, or Gemini, and knows your way around AWS, this one's for you. What you'll be doing: Designing and refining prompts to get the best possible outputs from LLMs Working with platforms like OpenAI , Amazon Bedrock , and Google Gemini Deploying and managing solutions on AWS Collaborating with a cross-functional team to integrate LLMs into live products and services Bringing ideas to life quickly-this is a contract role, so we're looking for someone who's able to move fast and build smart We'd love to talk if you: Have hands-on experience working with large language models and prompt engineering Are comfortable designing smart, event-driven systems and architectures Know your way around AWS and can ship reliable, scalable cloud solutions Have played with (or ideally deployed real-world solutions using) OpenAI, Bedrock, or Gemini Thrive in fast-paced environments and are happy getting stuck into technical challenges with minimal fluff Next steps: Our Talent Acquisition team aims to respond to all applications within a reasonable timeframe, whether or not we are progressing with your application. Here's our process: 30-minute call with our Talent Acquisition Team 45-minute Technical interview We believe that representative teams made up of individuals with different backgrounds, skills, and perspectives help us build the best workplace possible, which in turn enables us to create genuinely innovative and broadly useful products. We are committed to our goal of creating the most inclusive workplace possible. As we strive to build an environment where everyone can thrive and be themselves, we will continue to investigate and challenge biases while working to identify and remove obstacles to inclusion. If you need additional support or accommodation during the application process, please don't hesitate to reach out to us. Create a Job Alert Interested in building your career at CreateFuture? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile How did you hear about this job? Candidates for this role must be eligible to live and work in the UK. Please can you confirm you meet this criteria? Select Do you require reasonable adjustments for any part of the recruitment process? If so, please provide details of the support that you would like to request.

The Intapp Cloud Platform is a rapidly growing collection of cloud services. As part of a global team, the ideal candidate will be able to quickly move between architecture, design, and daily operations with an emphasis on scalability and automation. You will dive deep into operational issues; from the software, systems, automation, and process perspectives. You will understand the challenges around integrating disparate infrastructures into a new facility, processes and procedures and actively contribute to services that can shrink and expand based on demand, self-heal, automatically rollout, etc. What you'll do: You will work with Development and Product Management to design and deliver new functionality. You will perform deep dives into both systemic and latent reliability issues; partner with software engineers across the organization to produce and roll out fixes. You will drive standardization efforts across multiple disciplines and services in conjunction with SREs throughout the organization. You will identify and drive opportunities to improve automation for the company; scope and create automation for deployment, management and visibility of our services. You will work in an agile operations framework, balancing sprint-based work with daily operations needs. Participate in 24x7 oncall rotation with 12 hours shifts. Who you'll need: You have hands on experience in building fault-tolerant and scalable systems. You have experience with different database technologies such as SQL Server, Postgres, NoSQL. You can call yourself an expert with Configuration Management and CI/CD such as Ansible and Jenkins, Azure DevOps. You have hands on experience with Azure building and running production workloads. You have strong scripting abilities in Python, Perl, Go, or JVM-based languages. You have a solid understanding of continuous integration, deployment and operations concepts. You have production experience of managing Windows Infrastructure running IIS workloads. Passion for resolving reliability issues and identify strategies to mitigate going forward. Automation mindset - if you can automate it, do it. Fluency in English. What you'll gain at Intapp: Our culture at Intapp emphasizes accountability, responsibility, and growth. We support each other in a positive, open atmosphere that fosters creativity, approachability, and teamwork. We're committed to creating a modern work environment that's connected yet flexible, supporting both professional success and work-life balance. In return for your passion, commitment, and collaborative approach, we offer: Competitive base salary plus variable compensation and equity. Generous paid parental leave, including adoptive leave. Traditional comprehensive benefits, plus: Generous Paid Time Off. Tuition reimbursement plan. Family Formation benefit offered by Carrot. Wellness programs and benefits provided by Modern Health. Paid volunteer time off and donation matching for the causes you care about. Opportunities for personal growth and professional development supported by a community of talented professionals. An open, collaborative environment where your background and contributions are valued. Experience at a growing public company where you can make an impact and achieve your goals. Open offices and kitchens stocked with beverages and snacks.

At IQVIA, we are continuously expanding the boundaries of what's possible in clinical development through advanced analytics, cutting-edge technology, and deep scientific expertise. Within our Research & Development Solutions (RDS) organization, we are enhancing our services with agentic systems-autonomous AI agents that can reason, plan, act, and learn-to further streamline clinical trial workflows and accelerate the delivery of new therapies. By embedding these capabilities into our service offerings for our customers and the clinical sites that we engage with to run clinical trials, we not only strengthen our leadership in AI-driven clinical research, but also bring life-changing treatments to patients faster and more efficiently. Are you ready to lead and shape the future of Generative AI in life sciences? As a Senior AI Scientist at IQVIA, you will play a pivotal role in architecting, developing, and deploying cutting-edge AI/ML solutions that transform how pharmaceutical companies operate and innovate. You will work at the forefront of machine learning, leading initiatives that leverage large language models (LLMs), agentic AI, and advanced optimization techniques to deliver real-world impact. Role Summary: IQVIA's AI Scientist Group is a strategic innovation unit that delivers tailored, state-of-the-art AI solutions to pharmaceutical and life sciences clients. As a Senior AI Scientist, you will lead the design and execution of AI strategies, drive model development and experimentation, and guide both internal and external stakeholders through the implementation of scalable Generative AI solutions. Key Responsibilities: Lead the fine-tuning, distillation, and deployment of LLMs for high-impact use cases in clinical research and commercial life sciences. Drive data engineering processes to convert structured and unstructured data into high-quality, trainable datasets. Design and implement AI agents using IQVIA's Agentic AI framework to enable autonomous reasoning and task completion. Spearhead the development of proof-of-concept models and guide transition to production-ready systems. Stay at the forefront of advances in LLMs and generative techniques; evaluate and apply relevant methodologies such as SFT, PPO, and reward modeling. Provide technical leadership and mentorship to junior scientists and engineers. Serve as a key technical voice in client engagements-translating complex AI concepts into actionable business insights. Collaborate cross-functionally with engineering, product, and domain experts to ensure AI solutions align with customer needs and compliance frameworks. Contribute to publication strategies and represent IQVIA at leading AI/ML conferences (e.g., NeurIPS, ICML, ICLR). Qualifications: PhD in Computer Science, Machine Learning, Artificial Intelligence, or a related field, with a strong publication record in top-tier AI conferences. Extensive experience with fine-tuning/distillation of large-scale language models, with hands-on expertise in SFT, PPO, and reward modeling. Deep proficiency in Python and AI/ML frameworks such as PyTorch, LangChain, LangGraph, GraphRAG, and AutoGen. Experience with modern vector and graph databases (e.g., ChromaDB, Neo4j) and LLMOps platforms (e.g., Azure, Databricks, Azure OpenAI). Proven track record of delivering scalable AI solutions in enterprise settings, preferably in life sciences. Excellent communication and interpersonal skills, with the ability to lead projects and consult directly with senior stakeholders. Experience managing multiple projects, driving timelines, and delivering high-quality results in fast-paced environments. Bonus: Experience in deploying multi-agent frameworks and retrieval-augmented generation (RAG) pipelines. Familiarity with regulatory and privacy considerations in healthcare AI applications. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at

About: Step forward into the future of technology with ZILO. We're here to redefine what's possible in technology. While we're trusted by the global Transfer Agency sector, our technology is truly flexible and designed to transform any business at scale. We've created a unified platform that adapts to diverse needs, offering the scalability and reliability legacy systems simply can't match. At ZILO, our DNA is built on Character, Creativity, and Craftsmanship. We face every challenge with integrity, explore new ideas with a curious mind, and set a high standard in every detail. We are a team of dedicated professionals where everyone, regardless of their role, drives our progress and creates real impact. If you're ready to shape the future, let's talk. Job Description: As a Go Developer at ZILO Technologies, you will play a crucial role in maintaining and enhancing the reliability, performance, and scalability of our platform. You will be responsible for addressing defect fixes, implementing small changes, and contributing to ongoing enhancements of our Go-based microservices stack. Key Responsibilities: Collaborate with cross-functional teams to identify, diagnose, and resolve defects in our platform. Implement small changes and enhancements to improve system functionality and performance. Contribute to the design, development, and deployment of microservices in a Go environment. Monitor system performance and reliability, proactively addressing potential issues. Develop and maintain automation tools to streamline operational processes. Participate in on-call rotations to ensure 24/7 system availability and rapid incident response. Document system architecture, processes, and procedures to ensure knowledge sharing and continuity. Continuously improve system reliability through root cause analysis and implementing best practices. Qualifications: Bachelor's degree in Computer Science, Engineering, or related field, or equivalent practical experience. Proven experience as a software developer. Strong proficiency in Go programming and microservices architecture. Experience with AWS and containerization technologies (e.g., Docker, Kubernetes). Familiarity with CI/CD pipelines and version control systems (e.g., Git). Excellent problem-solving skills and attention to detail. Strong communication and teamwork abilities. Preferred Qualifications: Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack). Familiarity with Agile methodologies and DevOps practices. Enhanced leave - 38 days inclusive of 8 UK Public Holidays Private Health Care including family cover Life Assurance - 5x salary Flexible working-work from home and/or in our London Office Employee Assistance Program Company Pension(Salary Sacrifice options available) Access to training and development Buy and Sell holiday scheme The opportunity for "work from anywhere/global mobility"