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Details Reference number 411270 Salary £41,571 - £45,784 The salary range is £41,571 - £45,784 pa. The final salary awarded will be based on an assessment of your skills and experience as demonstrated at interview. The pay advertised is the maximum that can be offered. A Civil Service Pension with an employer contribution of 28.97% GBP Job grade Senior Executive Officer DDaT Lead Contract type Permanent Business area CH - Digital Services Type of role Digital Other Working pattern Flexible working, Full-time Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Cardiff, Wales, CF14 3UZ About the job Job summary As the organisation s Product Design Technical Writer, you will be leading the way on the design documentation necessary to implement exciting legislative changes and upskilling and supporting our teams. You'll be responsible for helping us define, streamline and implement our approach to design and technical documentation within the organisation. You ll support the drafting of templates and exemplars and define appropriate storage structures. You will be the contract owner for relevant documentation tools and train and upskill the team. We're in an exciting phase of organisational growth and change as we implement important legislation that will protect UK businesses and our economy. We're a cross-discipline team, offering opportunities to work together to resolve complex documentation challenges that enable us to deliver great outcomes. We're also a team who believe strongly in the value of professional development, whether that's through our active internal communities of practise, our cross-government communities and events or the learning and development opportunities we offer. You'll be using your skills to make a difference in delivering services that will be used by millions of users and that impact the UK economy. Watch this video to find out more about working in Digital at Companies House Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Find out more about what a great place Companies House is to work Please note - Companies House cannot offer Visa sponsorship to candidates through this campaign. Additionally, Security Clearance is an essential requirement (minimum residency criteria is in the UK for at least 3 of the last 5 years). Please see 'Things you need to know' section below for more information. Job description We re looking for a Technical Writer to join our Product Design team and work alongside our Analysts, Product Managers and User Centred Design professions. You'll be supporting our leadership team to set standards, create templates and define ways of working and champion technical writing standards. Your responsibilities will include: Collaborating with Heads of Profession, our Analysis, User Centred Design and Product Management teams and other stakeholders to obtain an in-depth understanding of our services and processes and the documentation requirements and creating accessible design documentation templates. Creating Product Design documentation and supporting staff in creating documentation after a thorough collaboration with subject matter specialists and technical staff. Improving existing and potential content, converting complex documentation to easy-to-understand language for technical and non-technical audiences. Circulating product design information and documentation and encouraging the sharing of information. Working with Heads of Profession to define our documentation Standards, ensuring the quality of documentation is met and targets the correct audience. Ensure documentation is relevant and is kept up-to-date. Ensuring we minimise duplication / redundancy. Familiarising yourself with product design methodologies and best practises and implementing this in our documentation and templates. Defining access control (secure docs). Keeping up to date with documentation best practices and cross government communities of practise and innovating and implementing within the team. Choosing the appropriate documentation medium (SharePoint, Confluence, GitHub, Mural, Figma), data structure and storage, supporting staff training and best practises. Managing contracts for Product Design documentation software. Person specification We are looking for someone with the following: Experience defining, implementing and writing design documentation for digital or other complex technical services or products and supporting others to do so in an agile organisation. Experience working closely with relevant stakeholders to understand the impact of and influence future organisational requirements to refine documentation roadmaps. Experience influencing senior stakeholders and communicating with both technical and non-technical audiences. Proven ability to build consensus between diverse and often conflicting interests, to achieve agreement on design standards and documentation. Familiar with design documentation; process flows, as is and to be flows, road maps, stakeholder maps, etc. An eagerness to influence how digital services are documented and delivered. A systematic collaborative approach to solving problems. Experience implementing change and innovative approaches to technical writing and support the successful adoption of such ideas, driving improved performance. About the team The Product Design team sits within our Digital and Technology team and is made up of three professions: Product management, Analysis and User Centred Design. We are passionate about users and ensuring their needs are met. When building our digital services we are responsible for understanding user needs, gather requirements, designing services, prioritising how those services are built and monitoring and iterating those services. Companies House is a fast-paced delivery environment where we are delivering important legislative change. Companies House values its people, their contributions and has created a real sense of community where people seek to create strong connections. Our commitment to learning and development is exceptional, and we believe passionately in the employee experience with is prevalent through the engagement, wellbeing and development strategies which have resulted in Platinum Investors in People and MIND index awards. Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Working Together Communicating and Influencing Managing a Quality Service Technical skills We'll assess you against these technical skills during the selection process: Documenting complex technical information Benefits Alongside your salary of £41,571, Companies House contributes £12,043 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to Our benefits - Working for us - Recruitment (companieshouse.gov.uk) to find out more about the fantastic benefits package we have at Companies House. We celebrate diversity As an equal opportunity employer, we celebrate diversity, being committed to ensuring we re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing . Read our 'Applying under the Disability Confidence Scheme (DCS)' guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS). Where will you be working? You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. We are currently using a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on your role and your day-to-day work activities. Your manager will agree regular patterns of attendance with you . click apply for full job details

Corporate Resources and Business Improvement The Corporate Resources and Business Improvement directorate is led by Dianne Tranmer. It's responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group. About the team This role sits within the User Centred Design team, with a current focus on the Data for London programme. The UCD team brings together specialisms including digital engagement, service design, user research, business analysis, digital performance analysis, content design and interaction design. These specialisms work in harmony with a shared mission to make all products and services as inclusive, accessible and user centric as possible. The Mayor of London's Data for London Board has been established to improve the flow and usage of data to serve citizens, solve city challenges, and promote productivity - putting data into the hands of those who can make a positive difference for London. The Board brings together data leaders from across public, private and civil society and includes expertise in the fields of data science, data ethics, smart cities, cyber security, public engagement and data journalism. Inside the GLA, the Data for London team are working to 'fix the plumbing' for the data ecosystem in London. This includes delivering a rebuild of the London Datastore , which serves 2m users and contains 18,000 data files. As we work towards that, the team have released the first component of new data infrastructure for London: the Data for London Library. The Data for London Library allows users to search city data, all in one place. We will harvest metadata from many more organisations across London than the current DataStore and put it all in one searchable Library, allowing data analysts to find new datasets or possible collaborators to solve their problem. The next phase of the Data for London programme will focus on designing products that make data sharing and access management easier, to make it simpler for people to share and use data held across London to improve the city and benefit Londoners. About the role The Interaction Designer, as a senior practitioner, will lead on the design and prototyping of user interfaces that align with user needs and business requirements, creating engaging and intuitive user experiences for digital products. Your work will ensure internal and external users can complete their goals and that our digital services support the delivery of GLA policy intent. This may involve creating prototypes for new, or improved internal and external digital products, and content across digital channels managed by the Digital Experience Unit or other business units within the GLA or GLA group. You will be supporting the Data for London team to design products that make it simpler for people to share and use data held across London to improve the city and benefit Londoners. You will need to research and design for a wide range of stakeholders and capabilities, bringing structure to a complex system. Principal accountabilities: Design prototypes for new services, or improvements to existing service, using strong visual design skills to show new services to client teams and gather immediate user feedback on your designs. Set design direction and embed good practice within teams across the GLA - building on existing and establishing new pattern libraries of common service patterns and ensuring they are publicised to teams to help them solve common policy and delivery challenges. Collaborate with GLA UCD, product, and delivery teams to ensure user stories are turned into functional and engaging designs that inform development and ensure features deliver the most value to users and the business. To collaborate with product professionals to se data and evidence to refine and improve designs, making informed decisions based on testing and user feedback To advocate for user needs throughout the design process, ensuring solutions are accessible, inclusive, and solve complete user problems Person specification Technical requirements/experience/qualifications To be considered for the role you must meet the following essential criteria: expertise in designing and testing complex user interfaces, using advanced prototyping techniques to validate and refine designs skilled in using data, research, and testing feedback to drive informed, user-centred design decisions strong communicator with the ability to manage and influence senior stakeholders, encourage collaboration, and facilitate alignment across teams expert knowledge in accessible and inclusive design principles, ensuring products are usable for all users experienced in agile working practices, adapting to iterative feedback and prioritising tasks based on user and business needs be familiar with using, and contributing to, design systems and have experience designing government or similar products. Behavioural Competencies Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us. Level 3 indicators: Encourages and supports teams in engaging in transparent and inclusive communication Influences others and gains buy-in using compelling, well thought through arguments Negotiates effectively to deliver GLA priorities Synthesises the complex viewpoints of others, recognises where compromise is necessary and brokers agreement day Advocates positively for the GLA both within and outside the organisation Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 3 indicators: Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding Actively challenges the status quo to find new ways of doing things, looking for good practice Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues Initiates consultation on opportunities to improve work processes Supports the organisation to implement innovative suggestions Stakeholder Focus is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others' expectations. Level 3 indicators: Understands diverse stakeholder needs and tailors team deliverables accordingly Is a role model to others, encouraging them to think of Londoners first Manages stakeholder expectations, so they are high but realistic Removes barriers to understanding the needs of diverse stakeholders, including hard to reach groups Focuses own and team's efforts on delivering a quality and committed service Research and analysis is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. Level 2 indicators: Proactively seeks new information sources to progress research agendas and address gaps in knowledge Grasps limitations of or assumptions behind data sources, disregarding those that lack quality Analyses and integrates qualitative and quantitative data to find new insights Translates research outcomes into concise, meaningful reports Identifies relevant and practical research questions for the future Responding to pressure and change is being flexible and adapting positively, to sustain performance when the situation changes, workload increases, tensions rise or priorities shift. Level 2 indicators: Maintains a focus on key priorities and deliverables, staying resilient in the face of pressure Anticipates and adapts flexibly to changing requirements Uses challenges as an opportunity to learn and improve Participates fully and encourages others to engage in change initiatives Manages team's well-being, supporting them to cope with pressure and change The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA competency framework This role is based at London Fire Brigade's Head Office (Union Street SE1 0LL). GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images . click apply for full job details

Head of Marketing The Philharmonia is looking to appoint an experienced and innovative Head of Marketing to lead on the day to day running of marketing and communications for all Philharmonia activity. With a proven track record of achieving high sales targets, applicants must be knowledgeable and passionate about classical music and the arts sector in general, with a keen interest in bringing the artform to wider audiences. Centred around the annual concert season, this role will be responsible for the strategic development and execution of campaigns that drive sales and engagement for a varied programme of concerts. With a strong focus on growing audiences and increasing ticket sales and income across the season at the Royal Festival Hall, and across all regional and international residency venues and festival. Connecting to the audience development strategy, the successful candidate will have a progressive approach to marketing - reaching new audiences where they are, through innovative campaigns, which have a strong focus on digital channels, tracking and data capture. Beyond the concert season, this role will also work to champion and celebrate Learning & Engagement activities (both formal training and informal community engagement), as well as our sector-leading work in the immersive digital space. Combining a sharp sense for brand and copy, with comprehensive knowledge of the full marketing mix and a can-do attitude, this is a great opportunity for a senior manager to progress to the next level of leadership within the sector. Key Responsibilities Strategic Planning: Create the annual marketing and comms strategy for each season at the RFH and in the residencies Work with the Dir. of Marketing & Comms to build on the audience development strategy - set new goals for engagement and diversification, and strategies that deliver significant audience growth With the marketing team, create a ticketing strategy that moves customers through their Philharmonia journey, from the very first touchpoint, to the in-person experience and beyond Create a brand partnership strategy - work with a minimum of ten partners to grow reach and brand awareness, from the likes of Classic FM to high street retailers Be the brand ambassador for the organisation - from copy and TOV to visual identity across all channels and environments Leadership and Management: Lead, manage, and mentor the marketing team, fostering a high-performing and collaborative environment Represent marketing at senior level meetings and events - be the key liaison between Philharmonia and marketing/audience teams with key partners - Southbank Centre, ABO etc. Key tasks: Create an annual season campaign planner - lead on the execution and implementation of the strategy across the full marketing mix, ensuring that campaigns are delivered to a very high standard, on time and tracked throughout Specific focus on digital marketing campaigns - from the creation of assets and target audience through to conversion tracking and optimisation Brief external partners on campaigns and requirements - PR agency, brand and design agency, ticketing partners, press contacts, copywriters, research partners Write and commission copy for all concerts, events and activities - bring together copy for key publications (brochures, programmes), delivered against a comprehensive timeline Report on sales and marketing effectiveness across all activities and campaigns - working with other team members to ensure that data is represented succinctly in a reporting dashboard, for various different audience groups With the Senior Data & Audience Insight Manager, create at least five automated customer journeys and comms (email, direct mail ), maximising Tessitura functionality Create and implement ticketing initiatives, connected to the audience development strategy and ticketing strategy Overhaul the website to create a new look and feel, and user navigation for the 80th anniversary season, with an integrated SEO and Paid Search strategy (utilising the Google Grant) Manage the department marketing budget, ensuring activity is delivered against budget with maximum efficiency With the L&E team, develop and implement activities connected to the Philharmonia Social initiative, launching in the anniversary year - track and report on engagement, iterate and grow the audience Support the Development department with pitches and proposals for funders and applications - with a focus on creativity and innovation Attend conferences and events connected to the sector and arts marketing and comms Attend concerts at the RFH and at residencies on a rota basis Skills and Qualifications Essential: Minimum five years' experience in a relevant role Knowledge of the full marketing mix Experience with Tessitura or similar CRM/ticketing systems Experience with audience segmentations and audience development strategies Excellent copywriting, communication, interpersonal and social skills, with a personable and approachable style Experience of reporting tools and data visualisation Knowledge of concert halls and classical music audiences Passion and interest for music and the arts, with an excellent understanding of orchestras and classical music repertoire Ability to lead, mentor and train a team Willingness to have a hands-on attitude Willingness to work unsocial hours, including evenings and weekends - must want to attend concerts Desirable: A marketing qualification or degree Experience of creating reporting dashboards How to Apply Click on the 'Apply now' button below. Please upload your CV and a cover letter. The closing date for applications is Tuesday 8th July 2025.

Head of Digital Workplace Product Group - Contract Opportunity Location: Preston or Frimley (1-2 days onsite per week initially, potential to become fully remote) Contract Length: 9 months Rate: 71.45/hour (Umbrella, inside IR35, rate negotiable) Clearance: BPSS required to start, SC in progress Sole British nationals only A leading defence and technology organisation is looking for an experienced and visionary Head of Digital Workplace Product Group to shape and lead the future of their employee technology experience. This is an exciting opportunity to deliver innovation at scale, as part of a major digital transformation programme. Role Overview: You will lead the creation and management of a portfolio of digital workplace products and services-spanning end user computing, collaboration tools, and productivity platforms-across multiple networks and security tiers. Your mission is to deliver a seamless, secure, and user-first digital workplace that enhances productivity and collaboration across the enterprise. This role is critical to building and launching a new Digital Workplace capability, including selecting and onboarding strategic suppliers and transitioning them into service. Key Responsibilities: Define and execute a comprehensive Digital Workplace strategy aligned to business and IT goals. Lead a team of internal experts and external partners to deliver and support workplace technologies. Manage the full product lifecycle including budgets, roadmaps, change management, risk, and obsolescence. Oversee Microsoft 365, collaboration platforms, and end user device strategy. Ensure security, data privacy, and regulatory compliance across all services. Drive user experience improvements using human-centred design and analytics. Support hybrid working through modern, scalable, and user-friendly solutions. Champion adoption and change management across the organisation. What You'll Bring: 5+ years' experience in digital workplace or IT product management. Deep expertise in Microsoft 365 (Teams, SharePoint, OneDrive), collaboration tools, and workplace technologies. Experience managing complex supplier relationships and delivering at scale. Strong knowledge of ITSM (e.g. ServiceNow), Agile delivery, and service design frameworks. Ability to lead transformation in secure, regulated environments. Strategic thinker with a user-first mindset and strong stakeholder management skills. Understanding of hybrid work enablement, workplace analytics, IAM, cybersecurity, and accessibility. Qualifications: Bachelor's degree in Business, Computer Science, Engineering or a related field. ITIL Practitioner certification desirable. Additional Information: This is a UK Eyes Only role - candidates must be sole British nationals . BPSS clearance required to start, with SC clearance in progress. Flexible working available: onsite 1-2 days per week initially with potential for fully remote. Want to lead the creation of a next-generation digital workplace that enables a modern, hybrid, and secure working environment? Apply now to be at the forefront of a major enterprise-wide transformation.

Salary: £85,000 - £110,000 (depending on experience) Location: United Kingdom (Hybrid - with regular in-person client meetings) Job Type: Permanent Working pattern: Full time We're open to exploring other working patterns on a case-by-case basis, where possible and in line with business needs. Closing date: 07 July 2025 - We encourage early applications as we reserve the right, if required, to close this role ahead of the date advertised. Who we are We are Public Digital, a digital transformation consultancy. We help global institutions that matter thrive in the digital era. We apply the culture, processes, business models and technologies of modern delivery to help teams build and run excellent services. Working with the leaders doing strategy, and the teams doing delivery, we operate globally, advising large organisations and governments on six continents. We're values-driven and we articulate them in our positions on the Public Digital website. Attitude as much as skill is critically important to us as a team and we look for entrepreneurialism, initiative, kindness, and a willingness to pitch in. We fundamentally believe transformation is about people, and that change comes from creating great teams and the conditions to successfully empower them. About the role We're looking for experienced leaders to help deliver impactful consultancy projects and grow our work with the public sector. Public sector clients have been central to our mission for many years. We've supported leaders in local and central government, charities, arms-length bodies, and private sector organisations, helping them shape digital strategy, recover failing programmes, and embed modern, user-centred ways of working. In this role, you'll lead client engagements across our portfolio, working closely with senior leaders to support real organisational change. You'll need a strong track record of delivering transformation in large, complex environments, ideally including public sector settings and a deep understanding of how to build responsive, multidisciplinary teams that focus on user needs and deliver lasting outcomes. How you'll make an impact As a director at Public Digital you'll; Lead client engagements and build strong, pragmatic relationships with leaders and digital practitioners in large, complex organisations. Support organisations to lead with digital, user-centred approaches that deliver better outcomes. Work closely with colleagues to ensure projects are delivered successfully, on time and with impact. Represent Public Digital externally through events, writing, and engagement with digital government networks to help grow our reputation and reach. Contribute to our continued growth by helping generate and shape new opportunities with current and future clients. Support the development of our team, sharing your experience and mentoring others to grow their skills and confidence. What we're looking for Experience leading in complex organisations: You've led work in large organisations and understand how to navigate their structures, cultures and constraints. Consultative mindset and delivery track record: You've worked in a consultative way, whether through a consultancy, agency or in-house role, and have supported organisations to plan or deliver digital transformation. Embedding agile and user-centred approaches: You've applied agile and user-centred ways of working, and helped teams adopt these methods to improve delivery and outcomes. Strong communication and stakeholder management: You can clearly and confidently communicate complex ideas, and you're experienced in working with senior leaders and a wide range of stakeholders. Team leadership and capability building: You've led multidisciplinary teams, helped them collaborate effectively, and supported others to grow in confidence and capability. Organised, proactive and delivery-focused: You're comfortable managing ambiguity, balancing priorities and keeping work on track in fast-moving environments. Flexibility and commitment to inclusion: You're open to occasional travel and working across time zones, and you're committed to building inclusive, diverse teams where people can do their best work. How you will be assessed: We want to understand your background, experiences, perspective, and what motivates you to work with us. We start with an initial sift of all applications, assessed against the What we're looking for criteria in the advert. If you're shortlisted, the selection process will include: A short phone interview (up to 30 minutes) with a member of our talent team. Someone from the hiring team may also join. A panel interview, which includes a case study exercise. You'll receive the case study in advance, along with full details about the format. An informal peer chat, giving you the chance to speak with someone in a similar role at Public Digital. Each stage is designed to be a two-way conversation, giving you the chance to get to know us too. Please note that we have seen an increase in candidates using AI Bots to complete their answers, we use tools designed to detect AI generated answers and will reject candidates if we suspect they have used this technology. Why you should apply Opportunity to grow and progress rapidly within an engaged, supportive environment. Be entrepreneurial and contribute to the growth and success of Public Digital. Deliver high-impact work with leading institutions around the world. Emphasis on learning, development, and progression. Build and develop your expertise and profile through publishing blog posts, presenting at events, and sharing knowledge. Empowerment to do your best work. Home and remote working, with flexibility in how you deliver work. Buddy system and prioritised mental health. Generous holiday allowance of 30 days, plus an additional office closure over the Christmas period. Private healthcare cover. Flexible benefits allowance. Be a part of our amazing work culture. To read more about it please followvisit Careers page which gives more details about our culture, employees and benefits. We're an equal opportunities employer. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best. Public Digital's mission is to help institutions thrive in the internet era - to do that well, we aim to hire and empower people who reflect the diversity of the users, communities and organisations we work with. We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the challenges we're working to address. We're keen to hear from curious, collaborative and thoughtful people regardless of gender, age, ethnic identity, religion, socio-economic status, sexual orientation, neurodiversity or physical disability. If you're excited about this role but your past experience doesn't align perfectly with every requirement in the job description, please apply anyway, you may just be the right candidate for this or other roles in our wider team. Things you need to know Salary We'll offer a salary that reflects your experience and the skills you show throughout the process. We aim to be as competitive as possible based on what you bring to the role. Flexible working We support flexible working, and you can split your time between home and our London office. Most of the team comes in around once a week to collaborate, but there's no set requirement to be in regularly. However, as this is a client-facing role, there may be times when you'll need to travel to a client's office or attend in-person meetings, depending on the needs of the project. While we offer flexibility where we can, we also appreciate the same in return when it comes to meeting client expectations. Right to work You'll need to already have the right to work in the UK when you start. We're not able to sponsor visas for this role. Reserve list If you're successful at the final stage but we don't have an immediate role available, we may place you on a reserve list for up to 6 months. This means we can get back in touch if a similar opportunity comes up within that time, and you won't need to reapply. Closing date We encourage you to apply early, as we review applications on a rolling basis. Due to the high volume of applications we've been receiving, we may close the role before the advertised deadline and won't be able to accept applications once it's closed. We aim to give at least 24 hours' notice of early closure by updating the job advert where possible. Reviewing applications as they come in also helps us get back to candidates sooner, so you're not left waiting.

Contract: Permanent, full time Location: London (hybrid-working) About the role As Head of Product Engineering, you will lead the delivery of digital solutions that support the organisation's goals. You'll manage a skilled team including Delivery Managers, a data engineer, and quality assurance specialists, ensuring they have the support needed to deliver high-quality outcomes. Working closely with Product Managers, business owners, internal IT, external partners, and key stakeholders, you will oversee all stages from design through to deployment and ongoing maintenance. Your leadership will align delivery with business priorities while continuously improving processes to add lasting value. Planning & Delivery Management: Collaborate with Product Managers to turn road-maps into clear delivery plans. Manage delivery schedules and ensure progress is visible and on track. Lead testing processes by defining success criteria with product and business owners. Identify and proactively manage risks and dependencies affecting delivery. Use data-driven methods to improve delivery performance. Team Support & Facilitation: Foster a collaborative, high-performing team environment across disciplines. Uphold agile and lean ways of working to support efficient, user-centred delivery. Remove blockers and ensure teams have the tools and support they need. Encourage continuous improvement and adoption of best practices like continuous integration/deployment. Stakeholder & Communication Management: Build strong relationships with key stakeholders across product, business, and technology. Provide clear, regular updates on delivery status and risks. Act as a bridge between technical and non-technical teams to ensure effective communication. Manage third-party suppliers to meet performance and quality expectations. Continuous Improvement: Champion agile and lean delivery best practices across the organisation. About You Ideally educated to degree level or equivalent, with relevant professional development in engineering, computer science, or related technical fields. Extensive experience in software development, engineering, or related technical roles, preferably within SaaS or web-based application environments. Proven success delivering digital services in fast-paced, complex technical delivery environments. Familiarity with both new and legacy systems, maintaining complex product and service portfolios. Strong planning and organising skills with an ability to prioritise and communicate trade-offs clearly. Exceptional relationship builder, able to influence at all organisational levels and challenge thinking respectfully to focus on key priorities. Highly analytical with strong critical thinking and problem-solving skills, able to integrate multiple data sources to form clear insights. Proactive, results-driven, and comfortable leading in fast-moving, evolving environments with a sense of urgency. Clear and impactful communicator who can translate technical information for diverse audiences, including business stakeholders and less experienced team members. Our benefits Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person's contribution makes us great as an organisation. As an employee, you'll enjoy a range of benefits including generous annual leave, private health insurance, pension scheme, regular social events, employee assistance programme, cycle to work scheme, season ticket loan,free access to Trinity examinations and continuous training and development, plus more. Our commitment Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence. We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse. Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge. To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page. How to Apply To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested. Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check. Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full here .

Salary: £48,813 - £59,660 per annum London weighting: £4,000 per annum (if applicable) Employment type: Permanent Hours per week: 37 Reporting into: Head of Department Department : Foundation Degrees Click here to read the full job description and view our excellent benefits here This role operates on a hybrid working arrangement that will require minimum 3days travel into your localcampus with some associated teaching duties (up to 8 hours). This may fluctuate in line with business requirements. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts. About Arden University : We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education. There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations. About our Centre : Our Centre is dedicated to supporting students through their first-year university journey . We deliver a range of strategic initiatives including:Foundation Year programmes;CertHE support;'On Track' progression and resit support;Pass First Time: academic study skills programme; andUniversity-wide student orientation events We're passionate about helping students realise their potential and succeed. About the Opportunity: Following a period of continued growth, Arden University's Centre for Academic Persistence is preparing to launch three new Foundation Degrees in the following areas: - FdA Business and Innovation The programme features modules on: Skills for Study and Work, Principles of Business, Sustainable Business Practice, Innovation and Entrepreneurship, Managing People and Organisations, Digital Marketing, Project and Supply Chain Management. -FdSc Health and Care Management The programme features modules on: Skills for Study and Work, Sustainable Business Practice in Health and Care, Collaborative Cultures in Health and Social Care, Entrepreneurship and Innovation, Concepts of Compassionate Leadership, Financial and Digital Health Development and Evidence-based Practice in Multi-Disciplinary Working. - FdSc Computing and Digital Futures The programme features modules on: Skills for Study and Work, Digital Skills, Problem Solving, Programming, Web and Database Technologies, Digital Business Transformation; Business Intelligence; and User Centred Design. There is also a strong work-based learning thread throughout the programme. We are seeking aProgramme Leader for each of these programmes to lead, develop, and manage programme/modules and student outcomes ensuring they deliver high-quality learning experiences and excellent student outcomes. This is a pivotal role that blends academic leadership with operational oversight. You will be responsible forassociated operational administration, curriculum development and quality management and enhancement (including futureaccreditation by relevant professional institutions where appropriate). You will also line manage a number of lecturers for the programme/modules. About You: We are seeking highly innovative individuals with extensive experience of working with Foundation Degree students and programmes in the relevant discipline/industry.You will be aware of how Foundation Degrees differ from Foundation Year, and the degree programme, and must have someunderstanding ofwork-based learning. You will beadept at operationalising strategies and interventions to improve student progression, retention and outcomes. You will have experience of supporting and managing academic teams/module leaders and have an outstanding ability to engage with students and staff resulting in a positive teaching and learning environment. We are seeking someone who is friendly, approachable, adaptable, flexible, calm under pressure, driven and persistent. This is a fast-paced environment in an organisation that is growing rapidly so being able to manage ambiguity and change is essential. Why Arden: At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from: 30 days holiday + bank holidays on-top, and even a Christmas closure! A generous Aviva pension plan, company contributions starting from 7% SimplyHealth plan option Private Medical Insurance coverage (applies to certain job roles) Access to Perkbox benefits Study any Arden course for free, with a discount for all family and friends Plus, other excellent benefits Our 'Golden Ticket' which allows you to gift anyone in your life a free Arden education Our Values: Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you. There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations. Closing Date: Sunday 6th July (midnight) We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible. If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access. Equity, Diversity & Inclusion: Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here . As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups. Sponsorship statement: Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points-based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.

Salary: £48,813 - £59,660 per annum London weighting: £4,000 per annum (if applicable) Employment type: Permanent Hours per week: 37 Reporting into: Head of Department Department : Foundation Degrees Click here to read the full job description and view our excellent benefits here This role operates on a hybrid working arrangement that will require minimum 3days travel into your localcampus with some associated teaching duties (up to 8 hours). This may fluctuate in line with business requirements. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts. About Arden University : We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education. There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations. About our Centre : Our Centre is dedicated to supporting students through their first-year university journey . We deliver a range of strategic initiatives including:Foundation Year programmes;CertHE support;'On Track' progression and resit support;Pass First Time: academic study skills programme; andUniversity-wide student orientation events We're passionate about helping students realise their potential and succeed. About the Opportunity: Following a period of continued growth, Arden University's Centre for Academic Persistence is preparing to launch three new Foundation Degrees in the following areas: - FdA Business and Innovation The programme features modules on: Skills for Study and Work, Principles of Business, Sustainable Business Practice, Innovation and Entrepreneurship, Managing People and Organisations, Digital Marketing, Project and Supply Chain Management. -FdSc Health and Care Management The programme features modules on: Skills for Study and Work, Sustainable Business Practice in Health and Care, Collaborative Cultures in Health and Social Care, Entrepreneurship and Innovation, Concepts of Compassionate Leadership, Financial and Digital Health Development and Evidence-based Practice in Multi-Disciplinary Working. - FdSc Computing and Digital Futures The programme features modules on: Skills for Study and Work, Digital Skills, Problem Solving, Programming, Web and Database Technologies, Digital Business Transformation; Business Intelligence; and User Centred Design. There is also a strong work-based learning thread throughout the programme. We are seeking aProgramme Leader for each of these programmes to lead, develop, and manage programme/modules and student outcomes ensuring they deliver high-quality learning experiences and excellent student outcomes. This is a pivotal role that blends academic leadership with operational oversight. You will be responsible forassociated operational administration, curriculum development and quality management and enhancement (including futureaccreditation by relevant professional institutions where appropriate). You will also line manage a number of lecturers for the programme/modules. About You: We are seeking highly innovative individuals with extensive experience of working with Foundation Degree students and programmes in the relevant discipline/industry.You will be aware of how Foundation Degrees differ from Foundation Year, and the degree programme, and must have someunderstanding ofwork-based learning. You will beadept at operationalising strategies and interventions to improve student progression, retention and outcomes. You will have experience of supporting and managing academic teams/module leaders and have an outstanding ability to engage with students and staff resulting in a positive teaching and learning environment. We are seeking someone who is friendly, approachable, adaptable, flexible, calm under pressure, driven and persistent. This is a fast-paced environment in an organisation that is growing rapidly so being able to manage ambiguity and change is essential. Why Arden: At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from: 30 days holiday + bank holidays on-top, and even a Christmas closure! A generous Aviva pension plan, company contributions starting from 7% SimplyHealth plan option Private Medical Insurance coverage (applies to certain job roles) Access to Perkbox benefits Study any Arden course for free, with a discount for all family and friends Plus, other excellent benefits Our 'Golden Ticket' which allows you to gift anyone in your life a free Arden education Our Values: Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you. There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations. Closing Date: Sunday 6th July (midnight) We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible. If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access. Equity, Diversity & Inclusion: Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here . As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups. Sponsorship statement: Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points-based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.

Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable , DoE, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility & Inclusion - Ensure services are accessible to all users, including those with digital accessibility needs (WCAG 2.2). Working in Agile Environments - Collaborate in multidisciplinary teams within Agile frameworks to deliver impactful service solutions. Measuring Success - Define success metrics for services and continuously iterate based on user feedback and analytics. Skills and Experience: Proven experience in Service Design, with a strong portfolio of successful end-to-end service improvements. Experience conducting user research and translating insights into actionable service improvements. Strong understanding of User-Centred Design (UCD) principles and methodologies. Experience using tools such as Miro, Figma, Adobe XD, Axure, or Balsamiq. Familiarity with Agile and iterative development processes. Knowledge of Government Digital Service (GDS) standards (desirable). Experience designing services for users with accessibility requirements. Qualifications & Certifications: A degree or equivalent qualification related to the area you work in - Desirable. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa. Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.

User Researcher - (Fixed Term until November 2025) Remote Working with occasional travel to Wales to attend in person meetings and carry out in person research - Salary 45,000 - 53,000 The Opportunity Yolk Recruitment is the exclusive recruitment partner for the Centre for Digital Public Services (CDPS) and is supporting them to recruit a User Researcher. CDPS supports the public sector in Wales to design and build better public services, which meet the needs of those who use them. They are funded by the Welsh Government and are supporting them to meet the outcomes in the Digital Strategy for Wales. They strive to be bold, collaborative, transparent and optimistic and to keep people at the heart of everything they do. Yolk Recruitment & CDPS are committed to creating a diverse workforce at CDPS and positively encourage applications from under-represented communities. They embrace equality of opportunity irrespective of disability, neurodivergence, ethnic origin, colour, nationality, gender and gender presentation, marital status, sexual orientation, culture, or religion. They are a Living Wage employer and a Disability Confident employer. They are committed to flexible working - with no core hours. Many of their staff work part-time or flexible hours, and their chief executive officers' job-share. Applications from people who want to work flexibly are welcomed. What the User Researcher will be doing You will be lead research on specific user journeys, projects and workstreams, ensuring that all the work CDPS does is rooted in a deep understanding of users and their needs. You will work with Senior User Researchers and the Head of User Centred Design and Delivery to grow and champion user research across the Welsh Public Sector Build strong relationships with stakeholders, working with them to improve their user focus and understanding of user-centred design Design and implement inclusive user research activities Create prototypes to test and run usability testing sessions What the successful User Researcher will bring to the team You will have experience with interviewing, workshop facilitation and ethnographic research - being able to make complex language processes easy to understand. You will have strong knowledge of which tools and methods to use and how to meet the needs of users across a variety of channels You will have experience of conducting user research with underrepresented or minority groups, or groups who may have sensitive personal conditions Experience with the development of qualitative research discussion guides Strong research facilitation skills and questioning techniques Here's What You'll Get in Return Enhanced pension contributions - 7% contribution by the employer Generous holiday entitlement: 28 days' annual leave plus public holidays 37.5-hour week for all full-time team members Flexible Working Policy Flexible benefits: buy and sell annual leave, discounted gym membership and OpenLearn (free learning from the Open University) Group income protection - a replacement income if an employee is unable to work because of a long-term illness or injury. Group critical illness protection - financial peace of mind for our employees by paying a tax-free lump sum of 100k when diagnosed with a defined critical illness. Think this one's for you If you think this User Researcher opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Head of Product Management and Digital Experience JOB\_ Location Cambridgeshire Industry Education & Training Pay £67,000 + extensive Benefits Head of Product Management Wanted! About Our Client: Our client is a prestigious global university dedicated to transforming lives through innovative, inclusive, and entrepreneurial education and research. They hold a Gold award for the quality of their education, as recognised by the Teaching Excellence Framework (TEF). Their research institutes and faculties span scientific, technical, and creative fields, delivering impactful research that addresses pressing issues and makes a real difference in communities. They are the largest provider of Nursing, Midwifery, Health, and Social Care students in the East of England and a leading university for degree apprenticeship provision, collaborating with hundreds of employers across the UK. About the Role: Our client is seeking a dynamic Head of Digital Experience & Product Management to lead the development and continuous improvement of their key digital products, including CRM, Enterprise Service Management, Student Records, Learning Management, and the Digital Experience for students pre- and post-enrolment. This role involves overseeing a talented team of Product Managers, a UX Lead, and a Designer, ensuring that digital services provide a seamless and engaging experience for students, staff, and stakeholders.In this role, you will drive digital innovation, aligning technology solutions with the university's strategic priorities. You will collaborate closely with IT Services, the Web Team, Marketing, Student Services, and senior stakeholders to lead the delivery of product roadmaps, enhancements, and user-focused improvements. Your leadership will shape the digital experience, ensuring systems are accessible, integrated, and aligned with best practices. What We're Looking For: Our client is looking for an experienced digital leader with a strong background in digital product management and user experience. The ideal candidate will have a higher degree and demonstrable professional experience, with extensive expertise in managing digital platforms and leading cross-functional teams to deliver transformational change. An in-depth understanding of CRM, student systems, service management, or learning management systems is highly desirable. Excellent stakeholder management skills are essential, as you will build strong relationships across faculties and professional services, ensuring alignment between digital products and university objectives. You should be a strategic thinker, comfortable working in a fast-paced environment, managing multiple priorities while delivering measurable improvements to digital experiences. A passion for innovation, user-centred design, and digital transformation will be key to your success in this role. Head of Product Management and Digital Experience JOB\_-02 05-12 RELATED COURSE Build your career with the skills employers need.

We are partnered with a leading digital transformation and cyber security consultancy, specialising in delivering public and private sector outcomes that modernise systems, processes, and technologies. They drive impactful change through advanced digital solutions and are looking to appoint an experienced Practitioner who will lead on User-Centred Design (UCD) activity across the consultancy whilst also undertaking user research work. This role will be instrumental in shaping and delivering user-focused digital transformation initiatives within government programmes, ensuring user needs are met and that services are accessible. The Head of UCD Practice will work closely with multidisciplinary teams, providing management across user research, content design, service design/interaction design and performance analysis, while aligning with the wider development team. RESPONSIBILITIES: Grow and Lead the UCD practice, driving strategy and embedding user research, content design, service design, interaction design, and performance analysis across public and private sector projects. Initiate and progress projects through discovery, alpha, beta and into live, leading by example and ensuring a high standard of work completed by all UCD resource. Champion user needs and accessibility within digital transformation, data & AI projects, ensuring compliance with the government service standard and the equivalence within regulated industries. Build and develop a high-performing team of UCD professionals, providing mentorship and fostering a culture of innovation and collaboration. Develop and implement frameworks, best practices, and governance models to standardise UCD methodologies throughout the organisation and client engagements. Act as a thought leader, representing the organisation at industry events, conferences, and government forums on user-centred design and digital transformation. Oversee the delivery of UCD outcomes that inform the development of human centric, accessible digital services. Support presales efforts by incorporating user-centred design strategies into bids and proposals for public and private sector clients. EXPERIENCE REQUIRED: Hands on experience in user-centred design, service design, or UX roles, ideally within government (GDS standards/CDDO) or highly regulated sectors. Proven experience in leading user-centred design within digital transformation projects. Deep knowledge of Government Digital Service (GDS) standards and accessibility best practices. Strong leadership skills, with experience working with multidisciplinary digital teams and fostering a culture of innovation. Expertise in user research, service design, interaction design, or content strategy within digital projects. Ability to engage with senior stakeholders and influence decision-making at all levels. Strong understanding of agile methodologies and human-centred design principles. BENEFITS Our client prioritises employee well-being and mental health by offering a comprehensive range of benefits so to enhance both health and career growth. Health Benefits: 24/7 GP Access, Counselling Services, Virtual Physiotherapy, Discounted Gym Memberships, Virtual Gym Classes, Discounted Private Health Cover, Eye Care Discounts. Wealth Benefits: Shopping Discounts, Debt Support, Money Advice, Free Credit Reports, Travel Money Savings Education Benefits: Learning Courses, Business Skills Training Offered only to employees based in the UK.