PCS is looking to appoint a Technology Services Officer to the Technology Services Team. The post will support the Technology Services Managers to create a skilled and effective team providing development, technical support and training to staff and other users in all aspects of digital and ITT services. You will have a qualification in or experience of working with digital platforms or customer r click apply for full job details
Jul 02, 2025
Full time
PCS is looking to appoint a Technology Services Officer to the Technology Services Team. The post will support the Technology Services Managers to create a skilled and effective team providing development, technical support and training to staff and other users in all aspects of digital and ITT services. You will have a qualification in or experience of working with digital platforms or customer r click apply for full job details
We are the National College for Digital Skills and our mission is to educate and empower the next generation of diverse digital talent. We are the first new Further Education College in England since 1993 and the only one that is solely focused on widening the tech talent pool in the UK. We work with a fantastic roster of partners such as Deloitte, Bank of America, PwC and HSBC and offer an innovative, supportive apprenticeship experience for our 350+ learners that prepares them to be digital pioneers achieving both academic success and, more importantly, setting them up for successful careers in tech. We are passionate about harnessing tech as a tool for social mobility and improving diversity of opportunity and therefore, with the support of our partners, place a major focus on diversity recruitment. At present over 40% of our students come from low income backgrounds, more than 50% are from racially diverse backgrounds and over a third of our apprentices are young women. Our apprenticeship outcomes massively outperform national averages and this is testament to the quality of teaching and learning provided and the joint support offered throughout the apprenticeship journey. We re passionate about building a supportive, values driven environment for both our students and staff and this is where you come in! What s your mission? Ada is looking for a dynamic and proactive Employer Outreach and Growth Manager to join our team. This newly created role will help shape and deliver Ada s employer-facing outreach strategy, helping us drive awareness, engagement and conversion among prospective apprenticeship employers. You ll be responsible for designing and delivering impactful campaigns, refining our B2B messaging and strengthening our presence across key channels. Your work will be central to building a stronger, more visible brand and a sustainable pipeline of employer partners. This role is ideal for someone who thrives in a fast-paced environment, is comfortable owning both strategy and delivery and is excited to scale Ada s apprenticeship impact through smart, targeted outreach. Key responsibilities of this role include: Driving New Business Growth Design and execute targeted outreach campaigns to attract new employer partners Refine and maintain Ada s B2B messaging across channels (website, LinkedIn, sales materials, etc.) Support lead nurturing and pipeline progression using our business intelligence tools Create marketing assets including employer case studies, email sequences, landing pages and social campaigns Track and report on campaign performance, lead generation and ROI Support planning and delivery of employer-facing events and outreach campaigns Contribute to building a healthy pipeline and increasing conversion rates from prospect to partner Promotional Activities Represent Ada at networking events and employer roundtables Respond to inbound enquiries and contribute to employer proposal writing Produce case studies that highlight employer and apprentice impact stories Lead award nominations that showcase employer partnerships, DEI outcomes and social mobility impact Partner Development Strengthen relationships with existing partners through surveys, feedback sessions and collaborative improvement work enhancements etc. The successful candidate will join a growing team and as such, the responsibilities of the role may develop over time in response to the evolving needs of the organisation and our wider partnerships strategy. A flexible, proactive mindset will be key, with opportunities to shape and expand the role based on emerging priorities and the candidate s own strengths. We d really like to hear from you, if you are Energised by Ada s mission and committed to driving social impact through apprenticeships A confident relationship-builder with internal teams and external stakeholders Comfortable with ambiguity and able to take initiative to drive growth independently Target-driven, organised and highly motivated to find and convert new opportunities A strong communicator who can write clearly, persuasively and with empathy Experienced in a customer-facing or account management role Highly organised, detail-oriented and collaborative Skilled in using Microsoft Office or G-Suite and confident with CRM systems (Salesforce ideally) Experienced in B2B marketing - ideally in education, tech or training Strong in content creation and campaign planning across multiple channels Confident using paid social tools (especially LinkedIn), email marketing and lead generation platforms Hands-on with Salesforce Marketing Cloud or similar tools for automation and tracking Skilled in drafting award submissions and supporting materials Collaborative with sales or commercial teams, and focused on shared results Analytical, creative and purpose-led - motivated to reach mission-aligned employers We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our employers. If this opportunity is of interest to you with some flexibility, please do discuss this with us. Safeguarding Ada, National College for Digital Skills is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment. The successful candidate will be required to have an Enhanced Disclosure and Barring Service (DBS) check and references will be sought from previous employers prior to commencing employment. Other related pre-employment checks appropriate to the post will also be carried out. We care about equity, diversity and inclusion Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College s commitment to equality and diversity: To provide and promote equality of opportunity in all areas of its work and activity; To recognise and develop the diversity of skills and talent within its current and potential community; To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio- economic status or any other irrelevant distinction; To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation; To promote good relations between individuals from different groups. Applicants with disabilities Ada is keen to increase the number of disabled people it employs. We, therefore, encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please contact us. Career Returners At Ada, we believe in the value of diverse experiences and actively encourage applications from individuals returning to the workplace after a career break. Whether you re a parent, carer, or have taken time out for any other reason, we recognise the skills and perspectives that returners bring and are happy to discuss any support you might need to succeed in the role. Sponsorship Sadly, we are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom. The closing date is: Friday, 11th July 2025
Jul 02, 2025
Full time
We are the National College for Digital Skills and our mission is to educate and empower the next generation of diverse digital talent. We are the first new Further Education College in England since 1993 and the only one that is solely focused on widening the tech talent pool in the UK. We work with a fantastic roster of partners such as Deloitte, Bank of America, PwC and HSBC and offer an innovative, supportive apprenticeship experience for our 350+ learners that prepares them to be digital pioneers achieving both academic success and, more importantly, setting them up for successful careers in tech. We are passionate about harnessing tech as a tool for social mobility and improving diversity of opportunity and therefore, with the support of our partners, place a major focus on diversity recruitment. At present over 40% of our students come from low income backgrounds, more than 50% are from racially diverse backgrounds and over a third of our apprentices are young women. Our apprenticeship outcomes massively outperform national averages and this is testament to the quality of teaching and learning provided and the joint support offered throughout the apprenticeship journey. We re passionate about building a supportive, values driven environment for both our students and staff and this is where you come in! What s your mission? Ada is looking for a dynamic and proactive Employer Outreach and Growth Manager to join our team. This newly created role will help shape and deliver Ada s employer-facing outreach strategy, helping us drive awareness, engagement and conversion among prospective apprenticeship employers. You ll be responsible for designing and delivering impactful campaigns, refining our B2B messaging and strengthening our presence across key channels. Your work will be central to building a stronger, more visible brand and a sustainable pipeline of employer partners. This role is ideal for someone who thrives in a fast-paced environment, is comfortable owning both strategy and delivery and is excited to scale Ada s apprenticeship impact through smart, targeted outreach. Key responsibilities of this role include: Driving New Business Growth Design and execute targeted outreach campaigns to attract new employer partners Refine and maintain Ada s B2B messaging across channels (website, LinkedIn, sales materials, etc.) Support lead nurturing and pipeline progression using our business intelligence tools Create marketing assets including employer case studies, email sequences, landing pages and social campaigns Track and report on campaign performance, lead generation and ROI Support planning and delivery of employer-facing events and outreach campaigns Contribute to building a healthy pipeline and increasing conversion rates from prospect to partner Promotional Activities Represent Ada at networking events and employer roundtables Respond to inbound enquiries and contribute to employer proposal writing Produce case studies that highlight employer and apprentice impact stories Lead award nominations that showcase employer partnerships, DEI outcomes and social mobility impact Partner Development Strengthen relationships with existing partners through surveys, feedback sessions and collaborative improvement work enhancements etc. The successful candidate will join a growing team and as such, the responsibilities of the role may develop over time in response to the evolving needs of the organisation and our wider partnerships strategy. A flexible, proactive mindset will be key, with opportunities to shape and expand the role based on emerging priorities and the candidate s own strengths. We d really like to hear from you, if you are Energised by Ada s mission and committed to driving social impact through apprenticeships A confident relationship-builder with internal teams and external stakeholders Comfortable with ambiguity and able to take initiative to drive growth independently Target-driven, organised and highly motivated to find and convert new opportunities A strong communicator who can write clearly, persuasively and with empathy Experienced in a customer-facing or account management role Highly organised, detail-oriented and collaborative Skilled in using Microsoft Office or G-Suite and confident with CRM systems (Salesforce ideally) Experienced in B2B marketing - ideally in education, tech or training Strong in content creation and campaign planning across multiple channels Confident using paid social tools (especially LinkedIn), email marketing and lead generation platforms Hands-on with Salesforce Marketing Cloud or similar tools for automation and tracking Skilled in drafting award submissions and supporting materials Collaborative with sales or commercial teams, and focused on shared results Analytical, creative and purpose-led - motivated to reach mission-aligned employers We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our employers. If this opportunity is of interest to you with some flexibility, please do discuss this with us. Safeguarding Ada, National College for Digital Skills is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment. The successful candidate will be required to have an Enhanced Disclosure and Barring Service (DBS) check and references will be sought from previous employers prior to commencing employment. Other related pre-employment checks appropriate to the post will also be carried out. We care about equity, diversity and inclusion Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College s commitment to equality and diversity: To provide and promote equality of opportunity in all areas of its work and activity; To recognise and develop the diversity of skills and talent within its current and potential community; To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio- economic status or any other irrelevant distinction; To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation; To promote good relations between individuals from different groups. Applicants with disabilities Ada is keen to increase the number of disabled people it employs. We, therefore, encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please contact us. Career Returners At Ada, we believe in the value of diverse experiences and actively encourage applications from individuals returning to the workplace after a career break. Whether you re a parent, carer, or have taken time out for any other reason, we recognise the skills and perspectives that returners bring and are happy to discuss any support you might need to succeed in the role. Sponsorship Sadly, we are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom. The closing date is: Friday, 11th July 2025
PCS is looking to appoint a Technology Services Officer to the Technology Services Team. The post will support the Technology Services Managers to create a skilled and effective team providing development, technical support and training to staff and other users in all aspects of digital and ITT services. You will have a qualification in or experience of working with digital platforms or customer relationship management systems. All postholders will need training to acquire the ADX Administrative Essentials for New Admins in Lightning Experience certification, if not already held. Salary and Location Band 3, London Spine points 33-29 or Regional Spine points 37-33 Starting salary: London £43,715 p.a. rising to £48,846 p.a. in annual increments or Regional £39,403 rising to £43,715 p.a. in annual increments PCS Clapham or Regional PCS Office Successful candidates for the Technology Services Officer will be able to demonstrate: Knowledge of customer relationship management systems, specifically Salesforce Experience in contributing to a project, using structured project management systems and processes The ability to identify technical problems and resolve them efficiently within set timeframes Providing technical support for helpdesk queries Planning and delivering training The main duties of the Technology Services Officer role include: Assisting in preparing reports on system performance highlighting potential risks or malfunctions Assisting in the development of a high level of proficiency in PCSs Technology tools e.g. our CRM, membership database, digital applications, bulk email and social media platforms Working as part of the Technology Services team on the database and integration, automation and change projects Working with the Technology Services manager to build and maintain analytics that measure the effectiveness of digital applications for staff and members Closing date: at 12 midday on Tuesday 15 July 2025 Interviews will be held by Zoom: Thursday 31 July 2025 About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including flexible working (including hybrid working) childcare and family support generous maternity/paternity leave 32 days leave and Christmas closure pension scheme employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: TECHNOLOGY SERVICES OFFICER Ref: 0425 Grade: Band 3, London/Region Salary: London Spine points 33-29 London Starting salary £43,715 p.a. rising to £48,846 p.a. Regional Spine points 37- 33 Regional Starting salary £39,403 p.a. rising to £43,715 p.a. Location: London or Region Purpose of the job: To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the department/unit, in line with PCS policy and our ethos as an organising union. Responsible to: Technology Services Manager Responsible for: Staff in Bands 1 and 2 (where appropriate) Contacts External: Contractors, suppliers, and service providers, PCS Union Representatives, Members, Government Departments, Employees of other trade unions, TUC, Employers, legal and other professional Internal: Service users, staff, senior lay officers, senior full-time officers Main duties and responsibilities 1. Systems Management General Assist the line manager by monitoring development initiatives and ensuring work completed meets the requirements within the given time frame. Report to line manager as appropriate Assist in preparing reports for line manager on system performance highlighting potential risks or malfunctions Assist in ensuring commissioned and installed new applications and customised existing applications are fit for purpose Support line manager by making as appropriate where new systems are designed that could be applicable to the wider union Assist in the development of a high level of proficiency in PCSs Technology tools e.g. our CRM, membership database, digital applications, bulk email and social media platforms Work as part of the Technology Services team on the database and integration, automation and change projects Assist the Technology Services team in development to deliver high quality digital solutions Ensure that the views of users are reflected throughout the development and delivery of digital applications Explore and recommend new digital applications and developments to the Technology Services team based on best practice and user feedback Ensure a high standard of accessibility and usability across our platforms at all times Contribute to project-based work, using structured project management systems and processes Work with colleagues across PCS to deliver change through the Technology Services teams work Work with the Technology Services manager to build and maintain analytics that measure the effectiveness of digital applications for staff and members Respond to data integrity issues reported to the Technology Services team and create solutions to those issues Participate in the review and installation of managed packages on the digital platform Support the Technology Services manager where required to ensure sufficient maintenance and security of the Salesforce platform Document any changes made to the digital platform through both maintenance of existing functions and development of new applications Continuously review the efficiency of PCSs digital platforms Monitor the departments compliance with legal issues such as accessibility, copyright, and data protection Communicate recent additions/changes to staff and members Support the process of providing suitable equipment, software and reasonable adjustments arising from DSE risk assessments and other identified needs 2. Systems Management Digital Comply with maintaining database results through the set protocols and standards and controls for data processing Monitoring database efficiency through the reporting and analysis tools Support line manager with preparations for database expansion by studying plans and requirements Assist line manager to coordinate, design, programme and create complex query definitions to extract accurate data Support the continued development and implementation of Salesforce by working with line manager and external contractors Support the upgrading of software by assessing transaction processing and database production options Maintain database performance by troubleshooting problems using internal or external resources Assist in the security of database by developing policies, procedures, and controls with the data protection officer Assist in training others in how to input and extract data Ensure the requirements of users are established, monitoring user access and security Communicate regularly with technical, applications and operational staff to ensure database integrity and security Assist with writing database documentation, including data standards, procedures and definitions for the data dictionary (Meta data) Deal with reporting fault mechanism within Salesforce 3. Systems Management Networks and Infrastructure Assist with the development and make best use of ITT office systems including ensuring staff are appropriately trained, regularly reviewing existing systems, and ensuring consistency and organisational best practice across systems and procedures and their practical application, including helpdesk and technical support where appropriate Assist with implementing an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating, and reconciling information, checking allocations, preparing reports, and highlighting budget over- and under-spends Support the statistical systems to produce reports and analyse information i.e. budget reports, room bookings, and video conference/zoom usage statistics . click apply for full job details
Jul 02, 2025
Full time
PCS is looking to appoint a Technology Services Officer to the Technology Services Team. The post will support the Technology Services Managers to create a skilled and effective team providing development, technical support and training to staff and other users in all aspects of digital and ITT services. You will have a qualification in or experience of working with digital platforms or customer relationship management systems. All postholders will need training to acquire the ADX Administrative Essentials for New Admins in Lightning Experience certification, if not already held. Salary and Location Band 3, London Spine points 33-29 or Regional Spine points 37-33 Starting salary: London £43,715 p.a. rising to £48,846 p.a. in annual increments or Regional £39,403 rising to £43,715 p.a. in annual increments PCS Clapham or Regional PCS Office Successful candidates for the Technology Services Officer will be able to demonstrate: Knowledge of customer relationship management systems, specifically Salesforce Experience in contributing to a project, using structured project management systems and processes The ability to identify technical problems and resolve them efficiently within set timeframes Providing technical support for helpdesk queries Planning and delivering training The main duties of the Technology Services Officer role include: Assisting in preparing reports on system performance highlighting potential risks or malfunctions Assisting in the development of a high level of proficiency in PCSs Technology tools e.g. our CRM, membership database, digital applications, bulk email and social media platforms Working as part of the Technology Services team on the database and integration, automation and change projects Working with the Technology Services manager to build and maintain analytics that measure the effectiveness of digital applications for staff and members Closing date: at 12 midday on Tuesday 15 July 2025 Interviews will be held by Zoom: Thursday 31 July 2025 About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including flexible working (including hybrid working) childcare and family support generous maternity/paternity leave 32 days leave and Christmas closure pension scheme employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: TECHNOLOGY SERVICES OFFICER Ref: 0425 Grade: Band 3, London/Region Salary: London Spine points 33-29 London Starting salary £43,715 p.a. rising to £48,846 p.a. Regional Spine points 37- 33 Regional Starting salary £39,403 p.a. rising to £43,715 p.a. Location: London or Region Purpose of the job: To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the department/unit, in line with PCS policy and our ethos as an organising union. Responsible to: Technology Services Manager Responsible for: Staff in Bands 1 and 2 (where appropriate) Contacts External: Contractors, suppliers, and service providers, PCS Union Representatives, Members, Government Departments, Employees of other trade unions, TUC, Employers, legal and other professional Internal: Service users, staff, senior lay officers, senior full-time officers Main duties and responsibilities 1. Systems Management General Assist the line manager by monitoring development initiatives and ensuring work completed meets the requirements within the given time frame. Report to line manager as appropriate Assist in preparing reports for line manager on system performance highlighting potential risks or malfunctions Assist in ensuring commissioned and installed new applications and customised existing applications are fit for purpose Support line manager by making as appropriate where new systems are designed that could be applicable to the wider union Assist in the development of a high level of proficiency in PCSs Technology tools e.g. our CRM, membership database, digital applications, bulk email and social media platforms Work as part of the Technology Services team on the database and integration, automation and change projects Assist the Technology Services team in development to deliver high quality digital solutions Ensure that the views of users are reflected throughout the development and delivery of digital applications Explore and recommend new digital applications and developments to the Technology Services team based on best practice and user feedback Ensure a high standard of accessibility and usability across our platforms at all times Contribute to project-based work, using structured project management systems and processes Work with colleagues across PCS to deliver change through the Technology Services teams work Work with the Technology Services manager to build and maintain analytics that measure the effectiveness of digital applications for staff and members Respond to data integrity issues reported to the Technology Services team and create solutions to those issues Participate in the review and installation of managed packages on the digital platform Support the Technology Services manager where required to ensure sufficient maintenance and security of the Salesforce platform Document any changes made to the digital platform through both maintenance of existing functions and development of new applications Continuously review the efficiency of PCSs digital platforms Monitor the departments compliance with legal issues such as accessibility, copyright, and data protection Communicate recent additions/changes to staff and members Support the process of providing suitable equipment, software and reasonable adjustments arising from DSE risk assessments and other identified needs 2. Systems Management Digital Comply with maintaining database results through the set protocols and standards and controls for data processing Monitoring database efficiency through the reporting and analysis tools Support line manager with preparations for database expansion by studying plans and requirements Assist line manager to coordinate, design, programme and create complex query definitions to extract accurate data Support the continued development and implementation of Salesforce by working with line manager and external contractors Support the upgrading of software by assessing transaction processing and database production options Maintain database performance by troubleshooting problems using internal or external resources Assist in the security of database by developing policies, procedures, and controls with the data protection officer Assist in training others in how to input and extract data Ensure the requirements of users are established, monitoring user access and security Communicate regularly with technical, applications and operational staff to ensure database integrity and security Assist with writing database documentation, including data standards, procedures and definitions for the data dictionary (Meta data) Deal with reporting fault mechanism within Salesforce 3. Systems Management Networks and Infrastructure Assist with the development and make best use of ITT office systems including ensuring staff are appropriately trained, regularly reviewing existing systems, and ensuring consistency and organisational best practice across systems and procedures and their practical application, including helpdesk and technical support where appropriate Assist with implementing an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating, and reconciling information, checking allocations, preparing reports, and highlighting budget over- and under-spends Support the statistical systems to produce reports and analyse information i.e. budget reports, room bookings, and video conference/zoom usage statistics . click apply for full job details
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving. Brief role description: We are seeking a creative and proactive Social Media Officer to manage and grow the charity s social media presence across all platforms. Reporting to the Communications Manager, you will be responsible for creating engaging content, managing social communities, and delivering measurable impact through digital campaigns. Your work will help amplify the charity s voice, build awareness, and strengthen engagement with our diverse audiences. Interested? Want to know more about the Charity? check out our website. Eager to know more the role? Have a look at the Job Description attached. What s in it for you? Check out the Benefits sheet attached. Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Tuesday 22 July 2025 Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying. We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
Jul 01, 2025
Full time
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving. Brief role description: We are seeking a creative and proactive Social Media Officer to manage and grow the charity s social media presence across all platforms. Reporting to the Communications Manager, you will be responsible for creating engaging content, managing social communities, and delivering measurable impact through digital campaigns. Your work will help amplify the charity s voice, build awareness, and strengthen engagement with our diverse audiences. Interested? Want to know more about the Charity? check out our website. Eager to know more the role? Have a look at the Job Description attached. What s in it for you? Check out the Benefits sheet attached. Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Tuesday 22 July 2025 Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying. We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
Interim Information Manager(9 mth maternity cover) London Location : London Status : 9 month fixed term contract (maternity cover) Direct reports : Information Associate Reports to: Chief Technology Officer Job purpose Leading the Information Management team in enhancing information management strategies and practices across the Foundation, ensuring data quality, governance and integrity. Managing the IFRS Foundation's SharePoint environment, developing its architecture and implementing any key changes. This includes internal and external stakeholder management, supporting business process improvements and providing training and support for staff . The team The Information Management team ensure that all colleagues value and manage information and best practices as key assets to enable evidence-based decisions in support of ourorganisation-wide mission. We do this by: Proactively managing our digital and physical information assets. This includes document management via SharePoint, reference management and hardcopy library management. Enabling the organisation to collect and analyse evidence in relation to standard-setting and other strategic projects. Improving information management best practice through strategy, governance and data quality initiatives. Supporting our global workforce by providing training and resources to help colleagues self-serve where possible. We provide training on SharePoint/Teams, our financial intelligence databases and survey tools. Principal accountabilities: Provide oversight and management controls across the Information Management team. Manage all SharePoint a rchitecture d esign and implementation activities for the Foundation , ensuring best practice principles underpin all SharePoint activities . Conduct assessment of requests for change or new capabilities with regards to SharePoint ensuring that the I nformation S ecurity G roup (ISG) signs off any impactful changes. Conduct any migration planning activities and subsequent implementations. Strategic Information Management Work with all levels of the organisation to fully understand business plans, objectives and drivers and identify where appropriate Information Management, systems, process and technology changes can help them improve their services. Manage improved information management practice across the Foundation including governance, data quality and information integrity, and ensure this is underpinned by appropriate policy and practice development. Ensure all processes of information asset management are embedded in ways of working, continuously improved and regular Foundation staff awareness, training and support is available. Ensure master data management, data quality, confidentiality and integrity is at the heart of organisational process and informational flows. Work with members of the organisation to develop their business process with regards to Information Management and data improvements, including educating on documents and records management best practice through the implementation of new systems and processes and ways of working improvement. Provide a proactive link between stakeholder organisations , internal teams, our IT department and third parties to successfully deliver systems and technology projects relating to Information Management improvement ensuring high quality process and data driven transformation is at the heart of new solutions . Support the Information Management team to enable smooth running of the work programme . Support the Information Associate as necessary in the procurement of research and feedback tools and corporate subscriptions . Liaise closely with the Technology Leadership team, surfacing relevant Information Management activities as needed. Qualifications Appropriate qualifications in SharePoint Architecture and Design . Preferred Current qualification in programme (MSP) and project management (PRINCEII) . Experience Required Ability to relate to the needs and operating environment of an international not-for-profit body. Demonstrable stakeholder management skills with previous experience of dealing with senior executives , external vendors and third-party providers. Ability to advise teams on their Information Management work projects in relation to the Information M anagement strategy programme at the Foundation. Preferred Experience managing the delivery of research, information or library services to an organisation including people, budget and vendor management. Skills and attributes Analytical with advanced skills in Microsoft applications, specifically SharePoint, Teams, Excel, Outlook, Project, Visio and Word. Working knowledge of Power BI. Pro-active, organised and decisive. Excellent written and verbal communication skills, ability to motivate and drive productivity. Effective leadership, interpersonal and communication skills and the ability to find ways of solving or pre-empting problems. Knowledge of research and financial intelligence databases and tools such as Nexis, Capital IQ, Alphasense and EBSCO. Knowledge of Adobe Workfron t or other project management tools to analyse and synthesise data . Application Closing Date: 18th July 2025 Please note that while we have a closing date for this application, we reserve the right to interview candidates and potentially close the role early should we find a suitable candidate before the closing date. The IFRS Foundation is a public interest, not-for profit organisation that sets corporate reporting standards for the capital markets globally. IFRS Accounting Standards are required for use by more than 140 countries whilst IFRS Sustainability Disclosure Standards are rapidly becoming the global baseline for sustainability disclosures worldwide. We are a highly diverse and inclusive organisation. Our 350+ staff come from more than 45+ different countries and are united in supporting the mission of the Foundation to bring transparency, accountability and efficiency to capital markets worldwide. With offices in London, Frankfurt, Montreal, Tokyo, Beijing and San Francisco, the Foundation is truly a global standard-setter. Create a Job Alert Interested in building your career at IFRS Foundation? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Are you legally authorised to work in the country for the role you have applied for? Select Do you require sponsorship for work authorisation now or in the future? Select Why are you interested in this position? What are you ideally looking for in your next role? What is your notice period? Select What is your notice period? We offer a hybrid working model. How many days per week are you able to work in the office? Select We offer a hybrid working model. How many days per week are you able to work in the office? How did you initially hear about the role? Select How did you initially hear about the role? Have you worked at the IFRS Foundation previously? Select Have you worked at the IFRS Foundation previously? By checking this box, I agree to allow IFRS Foundation to retain my data for future opportunities for employment for up to 270 days after the conclusion of consideration of my current application for employment.
Jul 01, 2025
Full time
Interim Information Manager(9 mth maternity cover) London Location : London Status : 9 month fixed term contract (maternity cover) Direct reports : Information Associate Reports to: Chief Technology Officer Job purpose Leading the Information Management team in enhancing information management strategies and practices across the Foundation, ensuring data quality, governance and integrity. Managing the IFRS Foundation's SharePoint environment, developing its architecture and implementing any key changes. This includes internal and external stakeholder management, supporting business process improvements and providing training and support for staff . The team The Information Management team ensure that all colleagues value and manage information and best practices as key assets to enable evidence-based decisions in support of ourorganisation-wide mission. We do this by: Proactively managing our digital and physical information assets. This includes document management via SharePoint, reference management and hardcopy library management. Enabling the organisation to collect and analyse evidence in relation to standard-setting and other strategic projects. Improving information management best practice through strategy, governance and data quality initiatives. Supporting our global workforce by providing training and resources to help colleagues self-serve where possible. We provide training on SharePoint/Teams, our financial intelligence databases and survey tools. Principal accountabilities: Provide oversight and management controls across the Information Management team. Manage all SharePoint a rchitecture d esign and implementation activities for the Foundation , ensuring best practice principles underpin all SharePoint activities . Conduct assessment of requests for change or new capabilities with regards to SharePoint ensuring that the I nformation S ecurity G roup (ISG) signs off any impactful changes. Conduct any migration planning activities and subsequent implementations. Strategic Information Management Work with all levels of the organisation to fully understand business plans, objectives and drivers and identify where appropriate Information Management, systems, process and technology changes can help them improve their services. Manage improved information management practice across the Foundation including governance, data quality and information integrity, and ensure this is underpinned by appropriate policy and practice development. Ensure all processes of information asset management are embedded in ways of working, continuously improved and regular Foundation staff awareness, training and support is available. Ensure master data management, data quality, confidentiality and integrity is at the heart of organisational process and informational flows. Work with members of the organisation to develop their business process with regards to Information Management and data improvements, including educating on documents and records management best practice through the implementation of new systems and processes and ways of working improvement. Provide a proactive link between stakeholder organisations , internal teams, our IT department and third parties to successfully deliver systems and technology projects relating to Information Management improvement ensuring high quality process and data driven transformation is at the heart of new solutions . Support the Information Management team to enable smooth running of the work programme . Support the Information Associate as necessary in the procurement of research and feedback tools and corporate subscriptions . Liaise closely with the Technology Leadership team, surfacing relevant Information Management activities as needed. Qualifications Appropriate qualifications in SharePoint Architecture and Design . Preferred Current qualification in programme (MSP) and project management (PRINCEII) . Experience Required Ability to relate to the needs and operating environment of an international not-for-profit body. Demonstrable stakeholder management skills with previous experience of dealing with senior executives , external vendors and third-party providers. Ability to advise teams on their Information Management work projects in relation to the Information M anagement strategy programme at the Foundation. Preferred Experience managing the delivery of research, information or library services to an organisation including people, budget and vendor management. Skills and attributes Analytical with advanced skills in Microsoft applications, specifically SharePoint, Teams, Excel, Outlook, Project, Visio and Word. Working knowledge of Power BI. Pro-active, organised and decisive. Excellent written and verbal communication skills, ability to motivate and drive productivity. Effective leadership, interpersonal and communication skills and the ability to find ways of solving or pre-empting problems. Knowledge of research and financial intelligence databases and tools such as Nexis, Capital IQ, Alphasense and EBSCO. Knowledge of Adobe Workfron t or other project management tools to analyse and synthesise data . Application Closing Date: 18th July 2025 Please note that while we have a closing date for this application, we reserve the right to interview candidates and potentially close the role early should we find a suitable candidate before the closing date. The IFRS Foundation is a public interest, not-for profit organisation that sets corporate reporting standards for the capital markets globally. IFRS Accounting Standards are required for use by more than 140 countries whilst IFRS Sustainability Disclosure Standards are rapidly becoming the global baseline for sustainability disclosures worldwide. We are a highly diverse and inclusive organisation. Our 350+ staff come from more than 45+ different countries and are united in supporting the mission of the Foundation to bring transparency, accountability and efficiency to capital markets worldwide. With offices in London, Frankfurt, Montreal, Tokyo, Beijing and San Francisco, the Foundation is truly a global standard-setter. Create a Job Alert Interested in building your career at IFRS Foundation? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Are you legally authorised to work in the country for the role you have applied for? Select Do you require sponsorship for work authorisation now or in the future? Select Why are you interested in this position? What are you ideally looking for in your next role? What is your notice period? Select What is your notice period? We offer a hybrid working model. How many days per week are you able to work in the office? Select We offer a hybrid working model. How many days per week are you able to work in the office? How did you initially hear about the role? Select How did you initially hear about the role? Have you worked at the IFRS Foundation previously? Select Have you worked at the IFRS Foundation previously? By checking this box, I agree to allow IFRS Foundation to retain my data for future opportunities for employment for up to 270 days after the conclusion of consideration of my current application for employment.
About Us The Reuters Connect Platform team builds and maintains our flagship digital marketplace, Reuters Connect, where customers discover and license multimedia content from Reuters and partners, similar to Getty Images or Shutterstock but focused on news. Our team, part of Reuters News Agency engineering, develops critical applications and services for news multimedia content delivery (text, graphics, photos, audio, video) via scalable content solutions. We are a close-knit team using Agile, Scrum, Domain Driven Design, and CLEAN Architecture with technologies like TypeScript, React, Next.JS, Clojure(Script), Python, Docker, and AWS. We are seeking an experienced Front End Technical Lead to guide a Scrum team in developing web-based applications. You will serve as a technical expert and team leader, bridging business objectives with technical implementation. Your role includes defining and delivering high-impact, scalable solutions, mentoring team members, and fostering a positive engineering culture. You will work with cross-functional peers to ensure solutions align with business goals and delivery timelines, while managing risks and ensuring quality standards are met. About The Role As our Front End Technical Lead, you will: Ensure technical solutions meet business needs, remove blockers, manage risks, and communicate effectively with stakeholders. Partner with cross functional peers to turn ideas into scoped, cohesive, well-defined, well-architected solutions with predictable delivery timelines Lead technical strategy, maintain high engineering standards, and ensure system scalability and health. Mentor and build a high-performing team, fostering growth and collaboration. Guide the team in creating compelling user experiences and scalable web solutions. Provide technical guidance and conduct code reviews. Communicate technology strategy to stakeholders and lead Scrum ceremonies. Drive technical innovation and define front end architecture. Align technical solutions with business goals and ensure cohesive delivery. Manage and prioritize technical debt improvements and respond to critical issues. About You: To be our Front End Technical Lead you will likely have: Proven experience leading a software engineering team and providing technical guidance. Strong communication skills to bridge technical and non-technical stakeholders. Experience with Agile/Scrum processes and ability to operate in ambiguity. Passion for learning and professional growth. Nice to Have Full stack development, Domain Driven Design, Functional programming, Automated testing, Behavioral analytics, Microfrontends, Monorepos, Clojure(Script), GraphQL. If you're a high performing technical leader, with high standards, who wants to work on an ambitious team that solves interesting technical problems and has a healthy respect for personal wellbeing, we'd love for you to apply to join our team. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . Thomson Reuters informs the way forward by delivering trusted content and technology that professionals and institutions need to make the right decisions. We are modernizing the pillars of society through the digitalization of the tax and legal professions, the free press, commerce, and the rule of law, and elevating the way professionals and institutions work. Discover how Thomson Reuters approaches AI innovation as Chief Product Officer David Wong breaks down the essential components.
Jul 01, 2025
Full time
About Us The Reuters Connect Platform team builds and maintains our flagship digital marketplace, Reuters Connect, where customers discover and license multimedia content from Reuters and partners, similar to Getty Images or Shutterstock but focused on news. Our team, part of Reuters News Agency engineering, develops critical applications and services for news multimedia content delivery (text, graphics, photos, audio, video) via scalable content solutions. We are a close-knit team using Agile, Scrum, Domain Driven Design, and CLEAN Architecture with technologies like TypeScript, React, Next.JS, Clojure(Script), Python, Docker, and AWS. We are seeking an experienced Front End Technical Lead to guide a Scrum team in developing web-based applications. You will serve as a technical expert and team leader, bridging business objectives with technical implementation. Your role includes defining and delivering high-impact, scalable solutions, mentoring team members, and fostering a positive engineering culture. You will work with cross-functional peers to ensure solutions align with business goals and delivery timelines, while managing risks and ensuring quality standards are met. About The Role As our Front End Technical Lead, you will: Ensure technical solutions meet business needs, remove blockers, manage risks, and communicate effectively with stakeholders. Partner with cross functional peers to turn ideas into scoped, cohesive, well-defined, well-architected solutions with predictable delivery timelines Lead technical strategy, maintain high engineering standards, and ensure system scalability and health. Mentor and build a high-performing team, fostering growth and collaboration. Guide the team in creating compelling user experiences and scalable web solutions. Provide technical guidance and conduct code reviews. Communicate technology strategy to stakeholders and lead Scrum ceremonies. Drive technical innovation and define front end architecture. Align technical solutions with business goals and ensure cohesive delivery. Manage and prioritize technical debt improvements and respond to critical issues. About You: To be our Front End Technical Lead you will likely have: Proven experience leading a software engineering team and providing technical guidance. Strong communication skills to bridge technical and non-technical stakeholders. Experience with Agile/Scrum processes and ability to operate in ambiguity. Passion for learning and professional growth. Nice to Have Full stack development, Domain Driven Design, Functional programming, Automated testing, Behavioral analytics, Microfrontends, Monorepos, Clojure(Script), GraphQL. If you're a high performing technical leader, with high standards, who wants to work on an ambitious team that solves interesting technical problems and has a healthy respect for personal wellbeing, we'd love for you to apply to join our team. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . Thomson Reuters informs the way forward by delivering trusted content and technology that professionals and institutions need to make the right decisions. We are modernizing the pillars of society through the digitalization of the tax and legal professions, the free press, commerce, and the rule of law, and elevating the way professionals and institutions work. Discover how Thomson Reuters approaches AI innovation as Chief Product Officer David Wong breaks down the essential components.
Joining the Commercial Development team, the Business Development Manager will be responsible for driving revenue and engagement through the travel trade and group sectors, ensuring that the Royal Collection's diverse attractions can continue to be enjoyed by audiences from around the world. They will work closely with colleagues and departments across the organisation and play a pivotal role in the development, delivery, and success of B2B campaigns and partnerships. Key responsibilities: With a strong understanding of the travel trade sector, you'll build and nurture relationships with international ticket agents, tour operators, and key B2B partners. Drawing on your account management expertise, you'll implement and oversee tailored contract agreements that support commercial growth. Your analytical mindset will help you monitor sales performance, identify trends, and spot new opportunities to maximise revenue. As the organisation's representative at trade shows and industry events, you'll ensure that every opportunity is leveraged and every interaction counts. You'll take ownership of our annual Group Visits and Private Tours brochure, managing its development from concept to delivery and ensuring it reflects our brand. Working alongside the Digital Marketing team, you'll help deliver compelling e-marketing campaigns and engaging website content tailored to group and trade audiences. You'll maintain accurate, well-structured CRM data, using it to inform reporting, analyse audience behaviour, and drive targeted communications. As a capable line manager, you'll guide and support the Business Development Officer while ensuring financial processes run smoothly and remain GDPR compliant. With proven experience in the travel industry, you'll understand international travel trends and audience behaviours. Looking to develop your skills in a new environment, you'll be eager to innovate the ways we enhance our group and trade offerings. You're confident managing client accounts and developing commercially beneficial relationships. Experience using CRM and ticketing systems and familiarity with budget management would be a plus. You're a skilled communicator, able to write persuasively, negotiate effectively and present confidently to influence at all levels. With excellent organisational skills, you can manage multiple projects simultaneously, often to tight deadlines. Your attention to detail, especially in reporting and contractual matters, sets you apart. With a proactive approach, you work well independently, managing your own time, but will also excel at collaborating with the wider team, with a shared sense of purpose. How to apply: click here to apply for this position.
Jul 01, 2025
Full time
Joining the Commercial Development team, the Business Development Manager will be responsible for driving revenue and engagement through the travel trade and group sectors, ensuring that the Royal Collection's diverse attractions can continue to be enjoyed by audiences from around the world. They will work closely with colleagues and departments across the organisation and play a pivotal role in the development, delivery, and success of B2B campaigns and partnerships. Key responsibilities: With a strong understanding of the travel trade sector, you'll build and nurture relationships with international ticket agents, tour operators, and key B2B partners. Drawing on your account management expertise, you'll implement and oversee tailored contract agreements that support commercial growth. Your analytical mindset will help you monitor sales performance, identify trends, and spot new opportunities to maximise revenue. As the organisation's representative at trade shows and industry events, you'll ensure that every opportunity is leveraged and every interaction counts. You'll take ownership of our annual Group Visits and Private Tours brochure, managing its development from concept to delivery and ensuring it reflects our brand. Working alongside the Digital Marketing team, you'll help deliver compelling e-marketing campaigns and engaging website content tailored to group and trade audiences. You'll maintain accurate, well-structured CRM data, using it to inform reporting, analyse audience behaviour, and drive targeted communications. As a capable line manager, you'll guide and support the Business Development Officer while ensuring financial processes run smoothly and remain GDPR compliant. With proven experience in the travel industry, you'll understand international travel trends and audience behaviours. Looking to develop your skills in a new environment, you'll be eager to innovate the ways we enhance our group and trade offerings. You're confident managing client accounts and developing commercially beneficial relationships. Experience using CRM and ticketing systems and familiarity with budget management would be a plus. You're a skilled communicator, able to write persuasively, negotiate effectively and present confidently to influence at all levels. With excellent organisational skills, you can manage multiple projects simultaneously, often to tight deadlines. Your attention to detail, especially in reporting and contractual matters, sets you apart. With a proactive approach, you work well independently, managing your own time, but will also excel at collaborating with the wider team, with a shared sense of purpose. How to apply: click here to apply for this position.
Our client a rapidly growing retailer based in Manchester as a Head of Digital and eCommerce. Our client is currently seeking a highly experienced and motivated Head of Digital and eCommerce to join their dynamic team. Reporting directly to the Chief Marketing Officer, the successful candidate will lead the digital and eCommerce marketing efforts, driving customer acquisition, engagement, and retention through their various digital channels. Main Duties: Lead, manage, and mentor the Digital Marketing team. Develop and execute a comprehensive digital marketing strategy to drive profitable revenue growth. Oversee and optimise channels including Paid Search, Paid Social, Shopping, Affiliates, Organic, and Email. Collaborate closely with the E-Commerce team to drive relevant and converting traffic. Implement best-in-class CRM strategies to enhance customer relationship journeys. Identify and capitalise on platforms and partnerships to facilitate profitable growth. Set and achieve/exceed targets, reporting on performance and budget allocation. Utilise data-driven insights to inform decision-making and improve ROI. Conduct A/B testing and other analytical methods to optimise campaign performance. Foster collaboration with cross-functional teams to ensure alignment and success. Skills & Experience: Quality of proven experience in digital marketing roles, with recent team management experience, preferably in the online retail sector. Strong understanding of e-commerce trends, customer behaviour, and market dynamics. Track record of success in developing and implementing effective digital marketing strategies. Proficiency in data analysis and using analytics tools to drive decision-making. Excellent leadership, communication, and interpersonal skills. If you are a results-oriented digital marketing leader with a passion for driving growth in the online retail space, our client wants to hear from you! Join them in shaping the future of this successful business and delivering exceptional experiences to customers. Apply now!
Jul 01, 2025
Full time
Our client a rapidly growing retailer based in Manchester as a Head of Digital and eCommerce. Our client is currently seeking a highly experienced and motivated Head of Digital and eCommerce to join their dynamic team. Reporting directly to the Chief Marketing Officer, the successful candidate will lead the digital and eCommerce marketing efforts, driving customer acquisition, engagement, and retention through their various digital channels. Main Duties: Lead, manage, and mentor the Digital Marketing team. Develop and execute a comprehensive digital marketing strategy to drive profitable revenue growth. Oversee and optimise channels including Paid Search, Paid Social, Shopping, Affiliates, Organic, and Email. Collaborate closely with the E-Commerce team to drive relevant and converting traffic. Implement best-in-class CRM strategies to enhance customer relationship journeys. Identify and capitalise on platforms and partnerships to facilitate profitable growth. Set and achieve/exceed targets, reporting on performance and budget allocation. Utilise data-driven insights to inform decision-making and improve ROI. Conduct A/B testing and other analytical methods to optimise campaign performance. Foster collaboration with cross-functional teams to ensure alignment and success. Skills & Experience: Quality of proven experience in digital marketing roles, with recent team management experience, preferably in the online retail sector. Strong understanding of e-commerce trends, customer behaviour, and market dynamics. Track record of success in developing and implementing effective digital marketing strategies. Proficiency in data analysis and using analytics tools to drive decision-making. Excellent leadership, communication, and interpersonal skills. If you are a results-oriented digital marketing leader with a passion for driving growth in the online retail space, our client wants to hear from you! Join them in shaping the future of this successful business and delivering exceptional experiences to customers. Apply now!
Parkinson s is the fastest growing neurological condition in the world. It affects 153,000 people in the UK and currently there is no cure. We re recruiting for a Senior Individual Giving Officer to join our team, on a fixed term maternity cover contract, for approx 12 months. We proudly raise money to help improve life for people with Parkinson s and the people in their lives. Our work helps to fund everything from promising research, to providing personalised support for everyone with Parkinson s, to campaigns fighting for better support for people with Parkinson s and their loved ones. About the role You ll be working on direct marketing campaigns and leading a strategic area of fundraising, to engage and inspire people to donate. And you ll make it as easy as possible for supporters to choose the way they want to give. You ll be part of a team that champions and supports each other, and is innovative in a changing fundraising and external environment to achieve our annual income target of over £5 million. Focusing on high volume donations under £1000, we use analysis and insight to deliver a variety of direct marketing activities that recruit new donors and ensure everyone can see the impact of their kind contribution. What you ll do: Support the Individual Giving Manager to help set strategic objectives, monitor income and expenditure and use database analysis to inform the individual giving programme. Plan, create and manage direct marketing campaigns, both online and offline, and lead a strategic area of fundraising to secure donations Work with the Individual Giving Officers, delegating work and championing their development. There may also be an opportunity to line manage an Individual Giving Officer. Monitor income and expenditure budgets and use database analysis to inform and improve the direct marketing programme. Ensure that the direct marketing programme is integrated into Fundraising & Experience Directorate activities and supports the overall Parkinson s UK strategic plan Use digital tools to manage email and online communications. What you ll bring: Strong experience of managing Individual Giving or direct marketing activity with substantial income and expenditure budgets. Proven success in donor or customer acquisition and retention through direct marketing. Substantial experience of creating engaging and inspiring online materials in support of direct marketing campaigns. Strong experience of using CMS and email platforms, ideally Marketing Cloud. Experience working with PPC, digital ads and social media to acquire donors This is an exciting time for Parkinson s UK and we would love you to join us! Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description. Interviews for this role will be held from the 14th July 2025 Anyone can get Parkinson s. It s vital that the people who work for Parkinson s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Jul 01, 2025
Full time
Parkinson s is the fastest growing neurological condition in the world. It affects 153,000 people in the UK and currently there is no cure. We re recruiting for a Senior Individual Giving Officer to join our team, on a fixed term maternity cover contract, for approx 12 months. We proudly raise money to help improve life for people with Parkinson s and the people in their lives. Our work helps to fund everything from promising research, to providing personalised support for everyone with Parkinson s, to campaigns fighting for better support for people with Parkinson s and their loved ones. About the role You ll be working on direct marketing campaigns and leading a strategic area of fundraising, to engage and inspire people to donate. And you ll make it as easy as possible for supporters to choose the way they want to give. You ll be part of a team that champions and supports each other, and is innovative in a changing fundraising and external environment to achieve our annual income target of over £5 million. Focusing on high volume donations under £1000, we use analysis and insight to deliver a variety of direct marketing activities that recruit new donors and ensure everyone can see the impact of their kind contribution. What you ll do: Support the Individual Giving Manager to help set strategic objectives, monitor income and expenditure and use database analysis to inform the individual giving programme. Plan, create and manage direct marketing campaigns, both online and offline, and lead a strategic area of fundraising to secure donations Work with the Individual Giving Officers, delegating work and championing their development. There may also be an opportunity to line manage an Individual Giving Officer. Monitor income and expenditure budgets and use database analysis to inform and improve the direct marketing programme. Ensure that the direct marketing programme is integrated into Fundraising & Experience Directorate activities and supports the overall Parkinson s UK strategic plan Use digital tools to manage email and online communications. What you ll bring: Strong experience of managing Individual Giving or direct marketing activity with substantial income and expenditure budgets. Proven success in donor or customer acquisition and retention through direct marketing. Substantial experience of creating engaging and inspiring online materials in support of direct marketing campaigns. Strong experience of using CMS and email platforms, ideally Marketing Cloud. Experience working with PPC, digital ads and social media to acquire donors This is an exciting time for Parkinson s UK and we would love you to join us! Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description. Interviews for this role will be held from the 14th July 2025 Anyone can get Parkinson s. It s vital that the people who work for Parkinson s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Contract: Fixed term (12 months), full time, 35 hours over 5 days Location: Burford, (Hybrid 2 days in the office, 3 days remote) Salary: £40,000 - £45,000 per annum Closing Date: Sunday 6 July 2025 Interview Date: w/c 14 July 2025 Are you a passionate and strategic direct marketer? Join Blue Cross, a leading animal welfare charity, and play a vital role in deepening relationships with our supporters to maximise long-term value and impact. Our Individual Giving team raises around £27 million annually, engaging thousands of individuals through cash donations, regular giving, and legacies. As our Direct Marketing Manager (Donor Development) , you'll lead our efforts to inspire, engage and retain these valued supporters. More about the role Reporting to the Head of Individual Giving, you ll lead a small, dedicated team to deliver compelling campaigns and stewardship communications across multiple channels including direct mail, email and phone. You ll be responsible for managing a wide range of donor development activities. These include planning and delivering cash and raffle appeals, and driving cross-sell initiatives such as converting one-off cash donors into regular givers. Your team will also be key to delivering projects such as Gift Aid stewardship, regular giving upgrades, and reactivation efforts. A central part of the role will be managing the production and distribution of our supporter communications. You ll collaborate closely with colleagues across the organisation and external agencies to ensure we provide a consistently excellent experience for our supporters, while maximising income and long-term engagement. You ll bring strategic thinking, creativity and a strong results focus to shape and grow our donor retention and development efforts, ultimately helping us raise more funds to support the pets and people who rely on our services. Key Responsibilities Work with the Head of Individual Giving to develop and deliver a strategic business plan and budget for Donor Development, including milestones, KPIs and income targets. Lead a wide portfolio of multichannel campaigns with a focus on cash and raffle appeals, and wider supporter communications (including RG upgrades/conversions and Gift Aid). Manage stewardship activities, including thank you and update communications. Collaborate with your Direct Marketing Manager colleagues in the Individual Giving team to improve supporter engagement and retention, including enhancing regular giving products and materials. Ensure all activity aligns with Blue Cross brand guidelines and values. Build strong internal and external relationships to deliver effective, insight-driven campaigns. Champion continuous improvement by applying best practice to campaign planning, delivery and analysis. Line-manage the Donor Development Officer and Assistant, supporting their performance, goals and development. Monitor and control income and expenditure, providing regular budget forecasts. Work cross-functionally with teams such as Data and Insights, Fulfilment Services and Customer Care to maximise supporter lifetime value. About you: You re an experienced and results-driven direct or digital marketer and/or fundraiser, with a strong understanding of supporter motivations and a passion for delivering excellent supporter experiences. You bring a strategic mindset, a keen eye for detail, and the ability to manage multiple campaigns in a fast-paced environment. You re confident working to financial targets, optimising budgets, and using insight to drive innovation and continual improvement. A skilled project manager, you re comfortable juggling priorities and deadlines, while ensuring quality and performance stay high. Your strong communication and interpersonal skills make you a collaborative team player and effective line manager. You build positive relationships across teams and with external partners to deliver ambitious goals. Essential Qualifications, Skills, and Experience Proven experience in Direct or Digital Marketing and/or Fundraising (client or agency side) Strong track record in managing agencies and budgets Demonstrable success in delivering income growth and supporter engagement Excellent project and people management skills Good working knowledge of GDPR and fundraising legislation Skilled in using CRM databases, with proficiency in Word and Excel Desirable Qualifications, Skills, and Experience Diploma in Direct or Digital Marketing/Fundraising Copywriting and content evaluation experience Knowledge of lottery, raffle or gaming products Experience working with communications or brand teams Familiarity with print and production processes How to apply Click the apply button below and complete the online application process before the closing date on Sunday 6 July 2025 . We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it weren t for their amazing efforts and commitment, we wouldn t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can. With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll thrive in a supportive and rewarding environment. Our generous benefits package includes: 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata. Pension scheme with enhanced employer contribution Life assurance Unlimited access to an employee assistance programme Programmes for physical and mental wellbeing support Free access to GP via MetLife Recognition scheme Annual volunteer days Claim for professional fees Charity worker discounts across a variety of retailers. We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website. To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Jul 01, 2025
Full time
Contract: Fixed term (12 months), full time, 35 hours over 5 days Location: Burford, (Hybrid 2 days in the office, 3 days remote) Salary: £40,000 - £45,000 per annum Closing Date: Sunday 6 July 2025 Interview Date: w/c 14 July 2025 Are you a passionate and strategic direct marketer? Join Blue Cross, a leading animal welfare charity, and play a vital role in deepening relationships with our supporters to maximise long-term value and impact. Our Individual Giving team raises around £27 million annually, engaging thousands of individuals through cash donations, regular giving, and legacies. As our Direct Marketing Manager (Donor Development) , you'll lead our efforts to inspire, engage and retain these valued supporters. More about the role Reporting to the Head of Individual Giving, you ll lead a small, dedicated team to deliver compelling campaigns and stewardship communications across multiple channels including direct mail, email and phone. You ll be responsible for managing a wide range of donor development activities. These include planning and delivering cash and raffle appeals, and driving cross-sell initiatives such as converting one-off cash donors into regular givers. Your team will also be key to delivering projects such as Gift Aid stewardship, regular giving upgrades, and reactivation efforts. A central part of the role will be managing the production and distribution of our supporter communications. You ll collaborate closely with colleagues across the organisation and external agencies to ensure we provide a consistently excellent experience for our supporters, while maximising income and long-term engagement. You ll bring strategic thinking, creativity and a strong results focus to shape and grow our donor retention and development efforts, ultimately helping us raise more funds to support the pets and people who rely on our services. Key Responsibilities Work with the Head of Individual Giving to develop and deliver a strategic business plan and budget for Donor Development, including milestones, KPIs and income targets. Lead a wide portfolio of multichannel campaigns with a focus on cash and raffle appeals, and wider supporter communications (including RG upgrades/conversions and Gift Aid). Manage stewardship activities, including thank you and update communications. Collaborate with your Direct Marketing Manager colleagues in the Individual Giving team to improve supporter engagement and retention, including enhancing regular giving products and materials. Ensure all activity aligns with Blue Cross brand guidelines and values. Build strong internal and external relationships to deliver effective, insight-driven campaigns. Champion continuous improvement by applying best practice to campaign planning, delivery and analysis. Line-manage the Donor Development Officer and Assistant, supporting their performance, goals and development. Monitor and control income and expenditure, providing regular budget forecasts. Work cross-functionally with teams such as Data and Insights, Fulfilment Services and Customer Care to maximise supporter lifetime value. About you: You re an experienced and results-driven direct or digital marketer and/or fundraiser, with a strong understanding of supporter motivations and a passion for delivering excellent supporter experiences. You bring a strategic mindset, a keen eye for detail, and the ability to manage multiple campaigns in a fast-paced environment. You re confident working to financial targets, optimising budgets, and using insight to drive innovation and continual improvement. A skilled project manager, you re comfortable juggling priorities and deadlines, while ensuring quality and performance stay high. Your strong communication and interpersonal skills make you a collaborative team player and effective line manager. You build positive relationships across teams and with external partners to deliver ambitious goals. Essential Qualifications, Skills, and Experience Proven experience in Direct or Digital Marketing and/or Fundraising (client or agency side) Strong track record in managing agencies and budgets Demonstrable success in delivering income growth and supporter engagement Excellent project and people management skills Good working knowledge of GDPR and fundraising legislation Skilled in using CRM databases, with proficiency in Word and Excel Desirable Qualifications, Skills, and Experience Diploma in Direct or Digital Marketing/Fundraising Copywriting and content evaluation experience Knowledge of lottery, raffle or gaming products Experience working with communications or brand teams Familiarity with print and production processes How to apply Click the apply button below and complete the online application process before the closing date on Sunday 6 July 2025 . We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it weren t for their amazing efforts and commitment, we wouldn t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can. With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll thrive in a supportive and rewarding environment. Our generous benefits package includes: 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata. Pension scheme with enhanced employer contribution Life assurance Unlimited access to an employee assistance programme Programmes for physical and mental wellbeing support Free access to GP via MetLife Recognition scheme Annual volunteer days Claim for professional fees Charity worker discounts across a variety of retailers. We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website. To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Salary: £47,606 per annum Grade: 2 Position type: Fixed term contract for 12 months (Maternity Cover) Full time, 37.5 hours a week (Flex hours considered) Ideally to start in September/early October. Responsible to: Global Head of Communications & Digital Direct reports: Social Media & Paid Ad Manager, Email Marketing Officer, Website Manager Location: Truro, Cornwall (hybrid - mixture of office and home working) or remote working (UK only with travel to Truro 2x per year). Role purpose: This role manages the UK digital team, driving our digital presence, supporting fundraising and leveraging new digital opportunities. You will also be part of a project to scale digital advertising and performance marketing. The role is focused on optimising the ShelterBox UK digital channels, including website, social media, email marketing and digital advertising, to reach new target audiences, grow engagement, and increase digital income. You will drive a high-quality and consistent online experience that responds to the values, needs and behaviours of warm and new supporters - ensuring all our digital content is well planned, cohesive and on-brand. As part of the Communications & Digital team, you will work collaboratively with colleagues across the Fundraising and Communications department to deliver digital activity and supporter journeys that support fundraising campaigns and appeals, performance marketing, as well as awareness and educating audiences on the issues faced by people after disaster. You will line manage a Social Media & Paid Ad Manager, an Email Marketing Officer and the Website Manager. We are hoping to ensure a two-week handover period with the current post holder. Who are we looking for? ShelterBox is looking for someone with experience managing a digital team, with an up-to-date understanding of digital channels and delivering digital campaigns and advertising. You are passionate about creating and growing high-quality online experiences. Paid media is an area of strategic growth, so experience of managing digital ads and always on advertising is essential, as well as experience of working with agencies. You are experienced in taking a data and evidence-based approach, testing, gathering insights and driving improvements that improve user experience and conversion rates. This role is full of variety, working collaboratively with other teams to deliver a range of digital projects. You will join a friendly and vibrant Fundraising & Communications department in our mission to make ShelterBox a household name and raise money to fund emergency shelter after disaster. Job Description Duties will include but not be limited to: Digital marketing and strategy Oversee the delivery of the digital strategy. Alongside fundraising colleagues, the Social & Paid Advertising Manager, and an external agency, play an active role in the strategic priority project to upscale digital ads and performance marketing to drive income. Oversee the social media for organic reach and engagement and developing fresh approaches as algorithms change. Oversee the delivery of our email marketing, increasing email engagement, boosting income, and improving retention. Oversee the website, ensuring all web pages are written for digital audiences and fully optimised for search. Oversee planning for cohesive integrated campaigns that roll out across our channels. Provide analysis and monitoring of digital activity, using data and analytics to inform future campaigns and content strategy. Ensure budget is allocated efficiently and delivering value. Ensure your team are reviewing new technologies and platforms, keeping the department informed of developments in digital marketing, and encourage the digital team to seek out and identify new trends. Sharing knowledge and best practice Play an active role in the growth of paid digital marketing. Provide quality control across web, email and social - coaching your team on copy, tone of voice and visual aspects of our digital work. Manage relationships with third-party digital agencies and suppliers. Build positive, collaborative relationships with stakeholders across FundComms department. Educate and encourage other staff members on the use of digital best practice and promote its use within the charity. Team management Three direct reports: an Email Marketing Officer and Social Media & Paid Advertising Manager and Website Manager - to deliver quality digital activities and channels. Manage and coach team to produce high quality digital content that's on-brand designed to increase reach and engagement with target audiences. Develop direct reports through reviews, setting objectives and identifying training where needed. Motivate team members to deliver excellence in everything they do. Other duties Any other duties as deemed necessary to support the Comms & Digital team.
Jul 01, 2025
Full time
Salary: £47,606 per annum Grade: 2 Position type: Fixed term contract for 12 months (Maternity Cover) Full time, 37.5 hours a week (Flex hours considered) Ideally to start in September/early October. Responsible to: Global Head of Communications & Digital Direct reports: Social Media & Paid Ad Manager, Email Marketing Officer, Website Manager Location: Truro, Cornwall (hybrid - mixture of office and home working) or remote working (UK only with travel to Truro 2x per year). Role purpose: This role manages the UK digital team, driving our digital presence, supporting fundraising and leveraging new digital opportunities. You will also be part of a project to scale digital advertising and performance marketing. The role is focused on optimising the ShelterBox UK digital channels, including website, social media, email marketing and digital advertising, to reach new target audiences, grow engagement, and increase digital income. You will drive a high-quality and consistent online experience that responds to the values, needs and behaviours of warm and new supporters - ensuring all our digital content is well planned, cohesive and on-brand. As part of the Communications & Digital team, you will work collaboratively with colleagues across the Fundraising and Communications department to deliver digital activity and supporter journeys that support fundraising campaigns and appeals, performance marketing, as well as awareness and educating audiences on the issues faced by people after disaster. You will line manage a Social Media & Paid Ad Manager, an Email Marketing Officer and the Website Manager. We are hoping to ensure a two-week handover period with the current post holder. Who are we looking for? ShelterBox is looking for someone with experience managing a digital team, with an up-to-date understanding of digital channels and delivering digital campaigns and advertising. You are passionate about creating and growing high-quality online experiences. Paid media is an area of strategic growth, so experience of managing digital ads and always on advertising is essential, as well as experience of working with agencies. You are experienced in taking a data and evidence-based approach, testing, gathering insights and driving improvements that improve user experience and conversion rates. This role is full of variety, working collaboratively with other teams to deliver a range of digital projects. You will join a friendly and vibrant Fundraising & Communications department in our mission to make ShelterBox a household name and raise money to fund emergency shelter after disaster. Job Description Duties will include but not be limited to: Digital marketing and strategy Oversee the delivery of the digital strategy. Alongside fundraising colleagues, the Social & Paid Advertising Manager, and an external agency, play an active role in the strategic priority project to upscale digital ads and performance marketing to drive income. Oversee the social media for organic reach and engagement and developing fresh approaches as algorithms change. Oversee the delivery of our email marketing, increasing email engagement, boosting income, and improving retention. Oversee the website, ensuring all web pages are written for digital audiences and fully optimised for search. Oversee planning for cohesive integrated campaigns that roll out across our channels. Provide analysis and monitoring of digital activity, using data and analytics to inform future campaigns and content strategy. Ensure budget is allocated efficiently and delivering value. Ensure your team are reviewing new technologies and platforms, keeping the department informed of developments in digital marketing, and encourage the digital team to seek out and identify new trends. Sharing knowledge and best practice Play an active role in the growth of paid digital marketing. Provide quality control across web, email and social - coaching your team on copy, tone of voice and visual aspects of our digital work. Manage relationships with third-party digital agencies and suppliers. Build positive, collaborative relationships with stakeholders across FundComms department. Educate and encourage other staff members on the use of digital best practice and promote its use within the charity. Team management Three direct reports: an Email Marketing Officer and Social Media & Paid Advertising Manager and Website Manager - to deliver quality digital activities and channels. Manage and coach team to produce high quality digital content that's on-brand designed to increase reach and engagement with target audiences. Develop direct reports through reviews, setting objectives and identifying training where needed. Motivate team members to deliver excellence in everything they do. Other duties Any other duties as deemed necessary to support the Comms & Digital team.
IT SUPPORT OFFICER (PERMANENT) Location: Hybrid 2 days a week in Northampton office, with occasional travel to London (expenses paid) Contract: Full-time Salary: £33,400 A purpose-driven national organisation is seeking an IT Support Officer to join their collaborative and forward-thinking team. This is a great opportunity for someone with strong technical knowledge and excellent people skills to support staff and volunteers across the UK during an exciting period of digital transformation. Working within a small and friendly team, you ll provide day-to-day IT support and play an active role in delivering system improvements and onboarding new colleagues. You'll also support major digital projects, including the rollout of new systems for CRM, HR, and learning. KEY RESPONSIBILITIES Deliver first and second line IT support to staff and volunteers across the organisation. Support onboarding, including setting up devices, access, inductions and user permissions. Provide clear, non-technical guidance and training to users with varying levels of IT confidence. Help maintain systems including Microsoft 365, Teams telephony, Intune, Group Policy, DNS, DHCP, and Windows servers. Take part in system maintenance including patch management and service updates. Support wider infrastructure such as printers, cabling, meeting room tech, and shared hardware. Assist in the implementation of key digital systems (CRM, ATS, HR, LMS) and future rollouts. Contribute to disaster recovery testing and ensure documentation is kept up to date. Occasionally travel to the London office (expenses reimbursed). ABOUT YOU Experience providing IT support across software, hardware, and telephony. Strong working knowledge of Microsoft 365 tools, Windows operating systems, and core infrastructure such as DNS, DHCP, and Intune. Confident communicator, able to explain technical issues in plain English to a wide range of users. Comfortable working in a busy, agile environment with the ability to prioritise effectively. A team player with strong organisational and problem-solving skills. Experience working with or supporting volunteers or users in the charity sector is a bonus, but not essential. As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you.
Jul 01, 2025
Full time
IT SUPPORT OFFICER (PERMANENT) Location: Hybrid 2 days a week in Northampton office, with occasional travel to London (expenses paid) Contract: Full-time Salary: £33,400 A purpose-driven national organisation is seeking an IT Support Officer to join their collaborative and forward-thinking team. This is a great opportunity for someone with strong technical knowledge and excellent people skills to support staff and volunteers across the UK during an exciting period of digital transformation. Working within a small and friendly team, you ll provide day-to-day IT support and play an active role in delivering system improvements and onboarding new colleagues. You'll also support major digital projects, including the rollout of new systems for CRM, HR, and learning. KEY RESPONSIBILITIES Deliver first and second line IT support to staff and volunteers across the organisation. Support onboarding, including setting up devices, access, inductions and user permissions. Provide clear, non-technical guidance and training to users with varying levels of IT confidence. Help maintain systems including Microsoft 365, Teams telephony, Intune, Group Policy, DNS, DHCP, and Windows servers. Take part in system maintenance including patch management and service updates. Support wider infrastructure such as printers, cabling, meeting room tech, and shared hardware. Assist in the implementation of key digital systems (CRM, ATS, HR, LMS) and future rollouts. Contribute to disaster recovery testing and ensure documentation is kept up to date. Occasionally travel to the London office (expenses reimbursed). ABOUT YOU Experience providing IT support across software, hardware, and telephony. Strong working knowledge of Microsoft 365 tools, Windows operating systems, and core infrastructure such as DNS, DHCP, and Intune. Confident communicator, able to explain technical issues in plain English to a wide range of users. Comfortable working in a busy, agile environment with the ability to prioritise effectively. A team player with strong organisational and problem-solving skills. Experience working with or supporting volunteers or users in the charity sector is a bonus, but not essential. As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you.
Summary We are seeking a Governance Support officer About the Department/Role The Church of England is continually striving to improve its safeguarding practices. The 2020 report by IICSA on the Church highlighted failures in respect of child sexual abuse and, more broadly, the challenges facing the Church to get safeguarding right. The Church's aspiration is that safeguarding is not experienced and approached as a matter of administrative compliance. Rather, it should be what the Church is - something that flows from its core beliefs and values, part of its DNA. The Church has made important and positive strides over recent years. There is, however, still much to be done to keep children and vulnerable adults safe, and to promote their well-being. The Church is a complex collection of different bodies. Most of the safeguarding work is carried out locally within the 42 dioceses and cathedrals in England. This work is supported centrally by a National Safeguarding Team (NST). What you'll be doing The role exists to support the National Safeguarding Panel (NSP) in carrying out its scrutiny and consultation responsibilities. You will oversee the panel's operational activities and ensure the effective coordination of meetings, consultation sessions, and engagement events. From coordinating diaries and tracking recommendations to organising consultations and analysing data trends, your work will be integral to the NSP's success. You will collaborate closely with the NSP Chair, Associate, and the wider Business Support Team. This is a unique opportunity to help shape national safeguarding efforts and contribute to meaningful change. Key Responsibilities Coordinate and support NSP meetings and events, including agenda-setting, minutes, and follow-up actions. Manage financial processes (e.g., invoices, honoraria), budget administration, and supplier setup. Develop and maintain systems for data, decision-tracking, and confidentiality Communicate with internal and external stakeholders through newsletters, SharePoint, and inbox management. Support recruitment, induction, and governance arrangements including working groups. Ensure consistency and alignment across safeguarding teams and National Church Institutions. Key role requirements This is a part-time role and you will be required to work 14 hours per week. A basic DBS check will be required as part of our pre-employment checks. This is a hybrid role with the expectation to work from the office location 1-3 days per week. About You The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role. We are looking for someone with: Proven ability to handle sensitive communications with tact and professionalism. Excellent digital literacy, confident across Microsoft 365 and a variety of web-based tools such as web-based applications (such as Asana, Zoom, SmartSurvey) and ability to learn new software quickly. Able to build and maintain effective relationships with a range of stakeholders, including those who are survivors of abuse. Highly competent minute/note taker. Able to work under pressure and meet deadlines. High attention to detail, strong communication skills, and a collaborative approach Empathy for the mission of the Church and a personal commitment to safeguarding. Experience in triaging and responding to communications of a sensitive nature. Strong administrative and organisational experience, ideally within a national team. Please refer to the Job Description for more information about the role and person specification. What we offer Your Salary A salary of £16,228.80 (FTE £40,572) per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary. Your Benefits 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time). We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships. Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines. Access to Occupational Health, and an Employee Assistance Programme Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest. Apply for eligibility for an Eyecare voucher. Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies. ABOUT NATIONAL CHURCH INSTITUTIONS The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder. We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background. Living out our values in all that we do, we: Strive for Excellence Show Compassion Respect others Collaborate Act with Integrity We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you. Please note: You must have the right to work in the UK to be considered for the role.
Jul 01, 2025
Full time
Summary We are seeking a Governance Support officer About the Department/Role The Church of England is continually striving to improve its safeguarding practices. The 2020 report by IICSA on the Church highlighted failures in respect of child sexual abuse and, more broadly, the challenges facing the Church to get safeguarding right. The Church's aspiration is that safeguarding is not experienced and approached as a matter of administrative compliance. Rather, it should be what the Church is - something that flows from its core beliefs and values, part of its DNA. The Church has made important and positive strides over recent years. There is, however, still much to be done to keep children and vulnerable adults safe, and to promote their well-being. The Church is a complex collection of different bodies. Most of the safeguarding work is carried out locally within the 42 dioceses and cathedrals in England. This work is supported centrally by a National Safeguarding Team (NST). What you'll be doing The role exists to support the National Safeguarding Panel (NSP) in carrying out its scrutiny and consultation responsibilities. You will oversee the panel's operational activities and ensure the effective coordination of meetings, consultation sessions, and engagement events. From coordinating diaries and tracking recommendations to organising consultations and analysing data trends, your work will be integral to the NSP's success. You will collaborate closely with the NSP Chair, Associate, and the wider Business Support Team. This is a unique opportunity to help shape national safeguarding efforts and contribute to meaningful change. Key Responsibilities Coordinate and support NSP meetings and events, including agenda-setting, minutes, and follow-up actions. Manage financial processes (e.g., invoices, honoraria), budget administration, and supplier setup. Develop and maintain systems for data, decision-tracking, and confidentiality Communicate with internal and external stakeholders through newsletters, SharePoint, and inbox management. Support recruitment, induction, and governance arrangements including working groups. Ensure consistency and alignment across safeguarding teams and National Church Institutions. Key role requirements This is a part-time role and you will be required to work 14 hours per week. A basic DBS check will be required as part of our pre-employment checks. This is a hybrid role with the expectation to work from the office location 1-3 days per week. About You The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role. We are looking for someone with: Proven ability to handle sensitive communications with tact and professionalism. Excellent digital literacy, confident across Microsoft 365 and a variety of web-based tools such as web-based applications (such as Asana, Zoom, SmartSurvey) and ability to learn new software quickly. Able to build and maintain effective relationships with a range of stakeholders, including those who are survivors of abuse. Highly competent minute/note taker. Able to work under pressure and meet deadlines. High attention to detail, strong communication skills, and a collaborative approach Empathy for the mission of the Church and a personal commitment to safeguarding. Experience in triaging and responding to communications of a sensitive nature. Strong administrative and organisational experience, ideally within a national team. Please refer to the Job Description for more information about the role and person specification. What we offer Your Salary A salary of £16,228.80 (FTE £40,572) per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary. Your Benefits 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time). We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships. Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines. Access to Occupational Health, and an Employee Assistance Programme Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest. Apply for eligibility for an Eyecare voucher. Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies. ABOUT NATIONAL CHURCH INSTITUTIONS The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder. We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background. Living out our values in all that we do, we: Strive for Excellence Show Compassion Respect others Collaborate Act with Integrity We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you. Please note: You must have the right to work in the UK to be considered for the role.
IT SUPPORT OFFICER (PERMANENT) Location: Hybrid - 2 days a week in Northampton office, with occasional travel to London (expenses paid) Contract: Full-time Salary: £33,400 A purpose-driven national organisation is seeking an IT Support Officer to join their collaborative and forward-thinking team. This is a great opportunity for someone with strong technical knowledge and excellent people skills to support staff and volunteers across the UK during an exciting period of digital transformation. Working within a small and friendly team, you'll provide day-to-day IT support and play an active role in delivering system improvements and onboarding new colleagues. You'll also support major digital projects, including the rollout of new systems for CRM, HR, and learning. KEY RESPONSIBILITIES Deliver first and second line IT support to staff and volunteers across the organisation. Support onboarding, including setting up devices, access, inductions and user permissions. Provide clear, non-technical guidance and training to users with varying levels of IT confidence. Help maintain systems including Microsoft 365, Teams telephony, Intune, Group Policy, DNS, DHCP, and Windows servers. Take part in system maintenance including patch management and service updates. Support wider infrastructure such as printers, cabling, meeting room tech, and shared hardware. Assist in the implementation of key digital systems (CRM, ATS, HR, LMS) and future rollouts. Contribute to disaster recovery testing and ensure documentation is kept up to date. Occasionally travel to the London office (expenses reimbursed). ABOUT YOU Experience providing IT support across software, hardware, and telephony. Strong working knowledge of Microsoft 365 tools, Windows operating systems, and core infrastructure such as DNS, DHCP, and Intune. Confident communicator, able to explain technical issues in plain English to a wide range of users. Comfortable working in a busy, agile environment with the ability to prioritise effectively. A team player with strong organisational and problem-solving skills. Experience working with or supporting volunteers or users in the charity sector is a bonus, but not essential. As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you.
Jul 01, 2025
Full time
IT SUPPORT OFFICER (PERMANENT) Location: Hybrid - 2 days a week in Northampton office, with occasional travel to London (expenses paid) Contract: Full-time Salary: £33,400 A purpose-driven national organisation is seeking an IT Support Officer to join their collaborative and forward-thinking team. This is a great opportunity for someone with strong technical knowledge and excellent people skills to support staff and volunteers across the UK during an exciting period of digital transformation. Working within a small and friendly team, you'll provide day-to-day IT support and play an active role in delivering system improvements and onboarding new colleagues. You'll also support major digital projects, including the rollout of new systems for CRM, HR, and learning. KEY RESPONSIBILITIES Deliver first and second line IT support to staff and volunteers across the organisation. Support onboarding, including setting up devices, access, inductions and user permissions. Provide clear, non-technical guidance and training to users with varying levels of IT confidence. Help maintain systems including Microsoft 365, Teams telephony, Intune, Group Policy, DNS, DHCP, and Windows servers. Take part in system maintenance including patch management and service updates. Support wider infrastructure such as printers, cabling, meeting room tech, and shared hardware. Assist in the implementation of key digital systems (CRM, ATS, HR, LMS) and future rollouts. Contribute to disaster recovery testing and ensure documentation is kept up to date. Occasionally travel to the London office (expenses reimbursed). ABOUT YOU Experience providing IT support across software, hardware, and telephony. Strong working knowledge of Microsoft 365 tools, Windows operating systems, and core infrastructure such as DNS, DHCP, and Intune. Confident communicator, able to explain technical issues in plain English to a wide range of users. Comfortable working in a busy, agile environment with the ability to prioritise effectively. A team player with strong organisational and problem-solving skills. Experience working with or supporting volunteers or users in the charity sector is a bonus, but not essential. As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you.
Position: Marketing & Events Manager Salary: £35,000 - £38,000 per annum (depending on experience) Location: East London Hours: Full time, Hybrid (1 day a week from home) About the Role A vibrant and forward-thinking Business Improvement District (BID), seeking a talented Marketing and Events Manager to lead on the development and delivery of creative marketing campaigns and cultural events. In this unique role, you'll be a key player in shaping the public face of two of London's most dynamic districts. You'll lead the design and implementation of events and marketing strategies that bring streets and spaces to life, working to position both BIDs as 24/7 destinations that are inclusive, engaging and culturally rich. Key responsibilities include: Planning and delivering annual events programmes and campaigns across both areas. Developing partnerships with arts, cultural and business organisations to enhance the local offer. Managing digital content, newsletters and websites. Leading on marketing collateral, branding, and BID communications. Ensuring legal, licensing, and safety compliance for events. Coordinating stakeholders including local authorities, businesses and community groups. About You We're looking for a creative thinker and excellent organiser with experience producing events and delivering integrated marketing campaigns. You'll be passionate about place-making, with strong interpersonal skills and a collaborative, inclusive approach. To be successful, you'll bring: Proven experience in marketing and events, ideally in public realm, cultural or community settings. Excellent communication and stakeholder management skills. Knowledge of event compliance and licensing. Ability to manage budgets, timelines and multiple projects. A hands-on approach, with flexibility to attend events outside of standard working hours A keen eye for detail and a passion for creative, community-led initiatives. Experience with platforms such as Mailchimp, Canva or Adobe, and knowledge of the City of London and Tower Hamlets, is desirable. About the Organisation NFP People is proud to be working with two highly ambitious BIDs that are transforming their areas through culture, creativity, and community. The organisations are committed to diversity and inclusion both in their public-facing work and internally. Passionate about delivering high-impact projects that benefit everyone who lives, works or visits their districts. Other roles you may have experience of could include: Events Manager, Marketing Campaigns Manager, Placemaking Officer, Public Events Coordinator, Communications and Engagement Officer, Arts & Culture Programme Manager, BID Marketing Manager, Community Engagement Lead.
Jul 01, 2025
Full time
Position: Marketing & Events Manager Salary: £35,000 - £38,000 per annum (depending on experience) Location: East London Hours: Full time, Hybrid (1 day a week from home) About the Role A vibrant and forward-thinking Business Improvement District (BID), seeking a talented Marketing and Events Manager to lead on the development and delivery of creative marketing campaigns and cultural events. In this unique role, you'll be a key player in shaping the public face of two of London's most dynamic districts. You'll lead the design and implementation of events and marketing strategies that bring streets and spaces to life, working to position both BIDs as 24/7 destinations that are inclusive, engaging and culturally rich. Key responsibilities include: Planning and delivering annual events programmes and campaigns across both areas. Developing partnerships with arts, cultural and business organisations to enhance the local offer. Managing digital content, newsletters and websites. Leading on marketing collateral, branding, and BID communications. Ensuring legal, licensing, and safety compliance for events. Coordinating stakeholders including local authorities, businesses and community groups. About You We're looking for a creative thinker and excellent organiser with experience producing events and delivering integrated marketing campaigns. You'll be passionate about place-making, with strong interpersonal skills and a collaborative, inclusive approach. To be successful, you'll bring: Proven experience in marketing and events, ideally in public realm, cultural or community settings. Excellent communication and stakeholder management skills. Knowledge of event compliance and licensing. Ability to manage budgets, timelines and multiple projects. A hands-on approach, with flexibility to attend events outside of standard working hours A keen eye for detail and a passion for creative, community-led initiatives. Experience with platforms such as Mailchimp, Canva or Adobe, and knowledge of the City of London and Tower Hamlets, is desirable. About the Organisation NFP People is proud to be working with two highly ambitious BIDs that are transforming their areas through culture, creativity, and community. The organisations are committed to diversity and inclusion both in their public-facing work and internally. Passionate about delivering high-impact projects that benefit everyone who lives, works or visits their districts. Other roles you may have experience of could include: Events Manager, Marketing Campaigns Manager, Placemaking Officer, Public Events Coordinator, Communications and Engagement Officer, Arts & Culture Programme Manager, BID Marketing Manager, Community Engagement Lead.
Job Title: People Officer Location: Oxford Road, Manchester Salary: £37,174 per annum Job type: Full Time (1 FTE), Fixed term for 6 months Closing date: 25/06/2025. The People Officer is a key role within the wider People Partnering Team. The role is accountable for providing a customer focussed, rapid response advisory service on people procedure, policy and cyclical people process. The role holder supports line managers with process and policy implementation through the promotion of self service and through supporting and coaching leaders. Key Accountabilities: To provide rapid advice, support and guidance to people leaders on people related matters, in line with the University's policy, process and procedure, including signposting to self-serve sources of information and support and where appropriate People Services and Centres of Excellence. To manage assigned caseload related to sickness absence, health, welfare and performance management as required and in line with University policy and procedures and through support, advice and coaching to people leaders. Where necessary to liaise with the Employee Relations Team for the transfer of casework and documentation to the team in readiness for formal disciplinary, grievance, and dignity at work processes. Using various reports, dashboards, KPI metrics and survey insights, to create regular and ad hoc people data packs for the wider People Partnering team to use at faculty and Professional Service leadership team people discussions, including summary analysis and narrative from the data, highlighting key issues, trends or opportunities. To co-ordinate employee lifecycle processes, including Academic Promotions, Professorial Salary Review (PSR) and Rewarding Exceptional Performance (REP), including overseeing the consolidation of paper work and data insight to enable People Partners and Lead People Partners to facilitate informed and constructive discussions on the recognition and development of high performance. To support the delivery of People Directorate initiatives (e.g. talent framework and talent development, quarterly people discussion, engagement analytics, workforce planning, performance culture or change management initiatives), either by providing process support, or coaching support to people leaders To actively contribute to the continuous improvement of employee lifecycle processes and procedures as well as sources of line manager and employee information and guidance. This includes liaising with colleagues within internal communications and marketing to maintain up-to-date information and materials on the People pages of faculty intranets. This is an excellent opportunity for a motivated individual looking to advance their career in a collaborative and forward-thinking environment. Person Specification: A current, sound knowledge and awareness of the key challenges and issues affecting People / Human Resources. Associate CIPD qualification and/or demonstrable professional skills and knowledge to the requirements of the post gained through relevant industry experience is essential. Experience of providing advice and guidance to managers on People / HR policies, processes and procedures across the employee lifecycle and contributing to policy and process development. Must have experience of contributing to policy and process development, continuous improvement and implementation through stakeholder engagement. Continuous Improvement - Draws on own expertise in process, policy and procedure and data and insight sources to identify opportunities for continuous improvement (CI). Is confidence in promoting CI opportunities to the right people and willingness to explore new ideas suggested by others, applying own knowledge to critique and support new ideas. People Advocacy and Culture - Demonstrates the ability to provide advice, guidance and coaching through the lens of the employee experience. Champions and role-models' ways of working within immediate network and stakeholder groups that aligns to a people centred and inclusive culture. Influencing - Keeps up-to date on areas of specialist knowledge and uses evidence- based arguments to present new ideas related to the accountabilities and deliverables of own role. Is able to influence through excellent verbal, written and digital/ IT communication skills. Commercial Awareness - Demonstrates a foundational knowledge of the commercial and financial drivers of the University and factors that influence goals and objectives. Can identify the connection between these factors and impacted people priorities. As one of the leading Universities our employees enjoy exclusive access to excellent benefits and schemes including: Generous annual leave allowance, including Christmas/New Year closure Pension scheme membership to provide benefits for you and your family Well-being programme with counselling, fitness and leading sports facilities Learning and development opportunities Season ticket loans for public transport Cycle to Work Scheme Workplace nursery scheme Staff recognition schemes Staff discounts on a range of products and services including travel and high street savings Please click APPLY to be redirected to our website to complete an application form. Candidates with experience or relevant job titles of; People Manager, Personnel Manager, Personnel Officer, may also be considered.
Jul 01, 2025
Full time
Job Title: People Officer Location: Oxford Road, Manchester Salary: £37,174 per annum Job type: Full Time (1 FTE), Fixed term for 6 months Closing date: 25/06/2025. The People Officer is a key role within the wider People Partnering Team. The role is accountable for providing a customer focussed, rapid response advisory service on people procedure, policy and cyclical people process. The role holder supports line managers with process and policy implementation through the promotion of self service and through supporting and coaching leaders. Key Accountabilities: To provide rapid advice, support and guidance to people leaders on people related matters, in line with the University's policy, process and procedure, including signposting to self-serve sources of information and support and where appropriate People Services and Centres of Excellence. To manage assigned caseload related to sickness absence, health, welfare and performance management as required and in line with University policy and procedures and through support, advice and coaching to people leaders. Where necessary to liaise with the Employee Relations Team for the transfer of casework and documentation to the team in readiness for formal disciplinary, grievance, and dignity at work processes. Using various reports, dashboards, KPI metrics and survey insights, to create regular and ad hoc people data packs for the wider People Partnering team to use at faculty and Professional Service leadership team people discussions, including summary analysis and narrative from the data, highlighting key issues, trends or opportunities. To co-ordinate employee lifecycle processes, including Academic Promotions, Professorial Salary Review (PSR) and Rewarding Exceptional Performance (REP), including overseeing the consolidation of paper work and data insight to enable People Partners and Lead People Partners to facilitate informed and constructive discussions on the recognition and development of high performance. To support the delivery of People Directorate initiatives (e.g. talent framework and talent development, quarterly people discussion, engagement analytics, workforce planning, performance culture or change management initiatives), either by providing process support, or coaching support to people leaders To actively contribute to the continuous improvement of employee lifecycle processes and procedures as well as sources of line manager and employee information and guidance. This includes liaising with colleagues within internal communications and marketing to maintain up-to-date information and materials on the People pages of faculty intranets. This is an excellent opportunity for a motivated individual looking to advance their career in a collaborative and forward-thinking environment. Person Specification: A current, sound knowledge and awareness of the key challenges and issues affecting People / Human Resources. Associate CIPD qualification and/or demonstrable professional skills and knowledge to the requirements of the post gained through relevant industry experience is essential. Experience of providing advice and guidance to managers on People / HR policies, processes and procedures across the employee lifecycle and contributing to policy and process development. Must have experience of contributing to policy and process development, continuous improvement and implementation through stakeholder engagement. Continuous Improvement - Draws on own expertise in process, policy and procedure and data and insight sources to identify opportunities for continuous improvement (CI). Is confidence in promoting CI opportunities to the right people and willingness to explore new ideas suggested by others, applying own knowledge to critique and support new ideas. People Advocacy and Culture - Demonstrates the ability to provide advice, guidance and coaching through the lens of the employee experience. Champions and role-models' ways of working within immediate network and stakeholder groups that aligns to a people centred and inclusive culture. Influencing - Keeps up-to date on areas of specialist knowledge and uses evidence- based arguments to present new ideas related to the accountabilities and deliverables of own role. Is able to influence through excellent verbal, written and digital/ IT communication skills. Commercial Awareness - Demonstrates a foundational knowledge of the commercial and financial drivers of the University and factors that influence goals and objectives. Can identify the connection between these factors and impacted people priorities. As one of the leading Universities our employees enjoy exclusive access to excellent benefits and schemes including: Generous annual leave allowance, including Christmas/New Year closure Pension scheme membership to provide benefits for you and your family Well-being programme with counselling, fitness and leading sports facilities Learning and development opportunities Season ticket loans for public transport Cycle to Work Scheme Workplace nursery scheme Staff recognition schemes Staff discounts on a range of products and services including travel and high street savings Please click APPLY to be redirected to our website to complete an application form. Candidates with experience or relevant job titles of; People Manager, Personnel Manager, Personnel Officer, may also be considered.
The Royal Drawing School is seeking a skilled and creative Digital Marketing Officer to cover a maternity leave. This is an exciting opportunity to play a key role in delivering the School's digital marketing and content strategy, supporting student recruitment, and growing our digital presence across multiple platforms. About the Royal Drawing School We are the independent, artist-led and not-for-profit home of observational drawing. Founded in 2000 by HM King Charles III and artist Catherine Goodman CBE LVO, we exist to ensure artists and creatives everywhere can access world-leading, skills-based drawing tuition - regardless of background, age or circumstances. We teach everyone, from beginners to practising artists, through over 350 annual programmes including our renowned full-scholarship postgraduate-level Drawing Year, short courses, public programmes, and Young Artists classes. Our courses take place in studios across London, outdoors, in galleries and online. Purpose of the Role The Digital Marketing Officer is responsible for executing key elements of the School's digital strategy - with a particular focus on social media, paid advertising, content creation and digital community engagement. Working closely with teams across the School, this role ensures that our online platforms reflect the School's creative mission and help us reach new and existing audiences. Key Responsibilities Manage and grow the School's social media channels (Instagram, Facebook, Tik Tok, LinkedIn, YouTube) Create and schedule engaging, on-brand content in line with the School's calendar Monitor engagement and manage livestreams and social media coverage at events Work with the Designer and Content teams to produce content (video, image, written) for multiple channels Develop and deliver paid digital campaigns (PPC, social, display), including reporting and A/B testing Keep the website up to date, supporting SEO and accessibility improvements Support the development of CRM strategies and user journeys, guiding audiences from social media (paid and organic) into the HubSpot CRM - from initial engagement to email subscription and customer conversion Provide campaign performance insights through regular reporting and data analysis Support cross-departmental marketing efforts to drive course bookings and engagement Ensure all activity complies with GDPR, copyright, safeguarding and EDI requirements Stay up to date with digital trends and identify opportunities to reach new audiences Key Outcomes Increased engagement, reach and student recruitment via digital channels Effective and creative content delivery aligned with the School's mission Data-driven marketing decisions that improve campaign performance and ROI Growth in newsletter subscribers and social media following Enhanced visibility and engagement for the School's expanding online programmes Skills & Experience Essential Minimum 4 years' experience managing digital content and social media channels Strong copywriting, visual, and video content creation skills Experience in developing user journeys commencing from social media, using CRM Experience using analytics tools (Google Analytics, Meta/AdWords), A/B testing Confident in CMS and digital advertising formats Excellent organisational and communication skills Desirable Experience with SEO and website optimisation Interest in the arts or art education Proactive and creative approach to digital engagement Awareness of emerging platforms and digital trends
Jul 01, 2025
Full time
The Royal Drawing School is seeking a skilled and creative Digital Marketing Officer to cover a maternity leave. This is an exciting opportunity to play a key role in delivering the School's digital marketing and content strategy, supporting student recruitment, and growing our digital presence across multiple platforms. About the Royal Drawing School We are the independent, artist-led and not-for-profit home of observational drawing. Founded in 2000 by HM King Charles III and artist Catherine Goodman CBE LVO, we exist to ensure artists and creatives everywhere can access world-leading, skills-based drawing tuition - regardless of background, age or circumstances. We teach everyone, from beginners to practising artists, through over 350 annual programmes including our renowned full-scholarship postgraduate-level Drawing Year, short courses, public programmes, and Young Artists classes. Our courses take place in studios across London, outdoors, in galleries and online. Purpose of the Role The Digital Marketing Officer is responsible for executing key elements of the School's digital strategy - with a particular focus on social media, paid advertising, content creation and digital community engagement. Working closely with teams across the School, this role ensures that our online platforms reflect the School's creative mission and help us reach new and existing audiences. Key Responsibilities Manage and grow the School's social media channels (Instagram, Facebook, Tik Tok, LinkedIn, YouTube) Create and schedule engaging, on-brand content in line with the School's calendar Monitor engagement and manage livestreams and social media coverage at events Work with the Designer and Content teams to produce content (video, image, written) for multiple channels Develop and deliver paid digital campaigns (PPC, social, display), including reporting and A/B testing Keep the website up to date, supporting SEO and accessibility improvements Support the development of CRM strategies and user journeys, guiding audiences from social media (paid and organic) into the HubSpot CRM - from initial engagement to email subscription and customer conversion Provide campaign performance insights through regular reporting and data analysis Support cross-departmental marketing efforts to drive course bookings and engagement Ensure all activity complies with GDPR, copyright, safeguarding and EDI requirements Stay up to date with digital trends and identify opportunities to reach new audiences Key Outcomes Increased engagement, reach and student recruitment via digital channels Effective and creative content delivery aligned with the School's mission Data-driven marketing decisions that improve campaign performance and ROI Growth in newsletter subscribers and social media following Enhanced visibility and engagement for the School's expanding online programmes Skills & Experience Essential Minimum 4 years' experience managing digital content and social media channels Strong copywriting, visual, and video content creation skills Experience in developing user journeys commencing from social media, using CRM Experience using analytics tools (Google Analytics, Meta/AdWords), A/B testing Confident in CMS and digital advertising formats Excellent organisational and communication skills Desirable Experience with SEO and website optimisation Interest in the arts or art education Proactive and creative approach to digital engagement Awareness of emerging platforms and digital trends
Friends of Tower Hamlets Cemetery Park
Tower Hamlets, London
Role Purpose The Heritage Officer champions our work in relation to the site's unique history, our historic landscape and the wider heritage of the East End. This work spans both tangible aspects of our heritage (including the landscape, monuments, artefacts, records) and also the rich intangible heritage (including the stories/memories of the site, crafts, practices). The Heritage Officer, working closely with Trustees and staff, works to deliver on the FoTHCP Conservation Management Plan (CMP), a 30 year, multi-faceted strategy which weaves together the built, natural and social heritage aspects of the site. This includes auditing and documenting all aspects of heritage within the site, securing new grants and fundraising to successfully complete Heritage works and deliver the CMP, as well as driving visitor experience/interpretation. Throughout the CMP delivery, the Heritage Officer engages site users, stakeholders (including Members) and the local community to gather ideas and feedback, communicate progress and celebrate our achievements. Where required, the Heritage Officer will also coordinate the delivery of projects with appointed working group leads (including Trustees and other members of staff), external subject matter experts and/or consultants. The Heritage Officer also designs and delivers a range of engaging activities which showcase and celebrate the history of the site as well as the wider history of the East End, and which have the potential to bring in income and a diverse audience into the THCP. The Heritage Officer works with team members, volunteers and/or external partners to develop and pilot these events and activities. The Heritage Officer is also expected to develop effective partnership with funders, academia, the community and other stakeholders around monuments (ongoing archiving/cataloguing of all heritage assets (including monuments, documents, records, green heritage) - including listed/at-risk assets) and Interpretation and visitor experience (from securing grants, managing customer experience, including accessibility and digital considerations). The Heritage Officer is a driven individual who is excited to play a pivotal role in the ongoing development and care of the FoTHCP and the THCP itself. The role will suit someone who can motivate others and work within a team, but who can also work autonomously. About You You will have demonstrable interest in the heritage sector and have experience of managing heritage (built and/or natural) sites. In addition to its historical importance, THCP is also a Local Nature Reserve and Site of Metropolitan Importance for Nature Conservation, with many visitors appreciating its rich biodiversity. It would therefore be helpful if the post holder has past experience of, or training in, working in such an environment. The Conservation Management Plan (CMP) is a substantial initiative and you will have relevant project management and delivery experience. You will be confident in working with a wide group of stakeholders, developing partnerships and facilitating workshops and meetings. You will particularly have a good understanding of and successful track record in applying for grants from a variety of donors as well as experience of grant management and reporting requirements. You will be comfortable piloting new income-generating events and volunteering activities, in particular those that build relationships with a wide group of stakeholders. You will have a high degree of professionalism, act responsibly and will strive for the highest standards of management. You are able to prioritise workloads and manage a number of priorities at a given time. You will have a flexible approach to working arrangements, including evenings and weekends, for which Time off in Lieu will be applicable. You will enjoy working in a close team but are willing to take the initiative and are comfortable leading work by yourself too. Job Description Conservation Management Plan Delivery Ensure appropriate project management against agreed outcomes and priorities, including arranging, servicing and documenting governance steering committee, team meetings, workshops and stakeholder engagement meetings. Bring own expertise into CMP delivery, and manage recruitment and oversight of external consultants/contractors as required. Ensure prudent budget management, in accordance with grants and fundraising policies and best practices. Prepare necessary tender and procurement documentation. Support all facets of CMP delivery, including: Heritage Events & Activities: Promote heritage activities by piloting new approaches and evaluating opportunities against engagement and income targets. Monument Conservation (documenting, H&S reviews, listed status) Visitor Experience and Interpretation Fundraising to finance the aims and vision of the CMP Communications (Social media and with partners and funders) Database and archive project to support research and asset inventory Identify and apply for relevant grants that support our ability to deliver activities, particularly to a wider, diverse audience. Pilot new engaging activities, in coordination with the staff, trustees and relevant partners/stakeholders, around the built heritage and history of the THCP. Manage and lead heritage volunteers Build relationships with relevant associations, stakeholders, other heritage organisations and community groups. FoTHCP Policies and Procedures: Be aware of your responsibilities and comply with all relevant policies and handbooks (including but not limited to Code of Conduct, Health and Safety, Safeguarding, GDPR/data, Equality/Diversity/Inclusion (EDI), Finance), including participating in relevant training and courses. Ensure volunteers, contractors, staff and interns under your supervision comply with relevant regulations. Contribute expertise to policy development and adherence, including escalating issues and contributing to policy updates. General Management & Duties: Occasional general office support and administration (e.g. general enquiries including phone/email/social media enquiries, database and records management). Support communications including e-newsletters, Stone Stories publication and social media posts. Occasional support of general park duties as required, particularly including park care, signage, visitor support as determined by the Cemetery Park Manager to ensure the smooth running of the organisation. Support community fundraising and income-generating activities, working with the Cemetery Park Manager and other staff and trustees. The duties as outlined in this document are not exhaustive and may change from time to time due to the changing nature of the working environment. Person specification Experience: Management experience gained at sites within the heritage, landscape or cemeteries sector with a demonstrable understanding of the sensitivities of managing activities and operations within such sites. Essential: Knowledge / understanding of Heritage, Conservation and Management Plans (as evidenced by relevant training and qualifications). Essential: Grant management experience (from application to delivery to evaluation). Essential: Fundraising experience from Trusts and Foundations, statutory bodies and other relevant funding bodies. Essential: Experience of working with a diverse range of stakeholders and local communities. Essential: Working with consultants and/or local council. Essential: Knowledge and experience of Codes of Practice, Health and Safety and Legislation in relation to cemeteries and parks and/or the willingness to develop such knowledge. Essential: Developed partnerships across community, voluntary and private sector. Desirable: Experience of dealing with enquiries from the public and other stakeholders. Desirable: Knowledge and Skills: Good knowledge of conservation and management of heritage. Essential: Proven ability to communicate and establish purposeful relationships at all levels with staff, stakeholders and members of public and external organisations. Essential: Passionate about our ethos of creating a positive visitor experience for all users of the Cemetery Park. Essential: Proven ability to think and act creatively and innovatively in order to seek out, develop and successfully implement ideas to support the project. Essential: An enthusiastic individual with a passion for heritage which is visible to staff, stakeholders and the public. Someone who leads by example. Essential: Good IT skills including MS Office and databases and producing reports and presentations. Essential: Excellent time management and organisational skills possessing the ability to work flexibly and adapt one's approach to find solutions and problem solve in potentially variable situations. Essential: Understanding of health and safety as it applies to working in the environment Essential: Ability to work within a team. Essential: Experience of supervising volunteers. Desirable Additional Requirements . click apply for full job details
Jul 01, 2025
Full time
Role Purpose The Heritage Officer champions our work in relation to the site's unique history, our historic landscape and the wider heritage of the East End. This work spans both tangible aspects of our heritage (including the landscape, monuments, artefacts, records) and also the rich intangible heritage (including the stories/memories of the site, crafts, practices). The Heritage Officer, working closely with Trustees and staff, works to deliver on the FoTHCP Conservation Management Plan (CMP), a 30 year, multi-faceted strategy which weaves together the built, natural and social heritage aspects of the site. This includes auditing and documenting all aspects of heritage within the site, securing new grants and fundraising to successfully complete Heritage works and deliver the CMP, as well as driving visitor experience/interpretation. Throughout the CMP delivery, the Heritage Officer engages site users, stakeholders (including Members) and the local community to gather ideas and feedback, communicate progress and celebrate our achievements. Where required, the Heritage Officer will also coordinate the delivery of projects with appointed working group leads (including Trustees and other members of staff), external subject matter experts and/or consultants. The Heritage Officer also designs and delivers a range of engaging activities which showcase and celebrate the history of the site as well as the wider history of the East End, and which have the potential to bring in income and a diverse audience into the THCP. The Heritage Officer works with team members, volunteers and/or external partners to develop and pilot these events and activities. The Heritage Officer is also expected to develop effective partnership with funders, academia, the community and other stakeholders around monuments (ongoing archiving/cataloguing of all heritage assets (including monuments, documents, records, green heritage) - including listed/at-risk assets) and Interpretation and visitor experience (from securing grants, managing customer experience, including accessibility and digital considerations). The Heritage Officer is a driven individual who is excited to play a pivotal role in the ongoing development and care of the FoTHCP and the THCP itself. The role will suit someone who can motivate others and work within a team, but who can also work autonomously. About You You will have demonstrable interest in the heritage sector and have experience of managing heritage (built and/or natural) sites. In addition to its historical importance, THCP is also a Local Nature Reserve and Site of Metropolitan Importance for Nature Conservation, with many visitors appreciating its rich biodiversity. It would therefore be helpful if the post holder has past experience of, or training in, working in such an environment. The Conservation Management Plan (CMP) is a substantial initiative and you will have relevant project management and delivery experience. You will be confident in working with a wide group of stakeholders, developing partnerships and facilitating workshops and meetings. You will particularly have a good understanding of and successful track record in applying for grants from a variety of donors as well as experience of grant management and reporting requirements. You will be comfortable piloting new income-generating events and volunteering activities, in particular those that build relationships with a wide group of stakeholders. You will have a high degree of professionalism, act responsibly and will strive for the highest standards of management. You are able to prioritise workloads and manage a number of priorities at a given time. You will have a flexible approach to working arrangements, including evenings and weekends, for which Time off in Lieu will be applicable. You will enjoy working in a close team but are willing to take the initiative and are comfortable leading work by yourself too. Job Description Conservation Management Plan Delivery Ensure appropriate project management against agreed outcomes and priorities, including arranging, servicing and documenting governance steering committee, team meetings, workshops and stakeholder engagement meetings. Bring own expertise into CMP delivery, and manage recruitment and oversight of external consultants/contractors as required. Ensure prudent budget management, in accordance with grants and fundraising policies and best practices. Prepare necessary tender and procurement documentation. Support all facets of CMP delivery, including: Heritage Events & Activities: Promote heritage activities by piloting new approaches and evaluating opportunities against engagement and income targets. Monument Conservation (documenting, H&S reviews, listed status) Visitor Experience and Interpretation Fundraising to finance the aims and vision of the CMP Communications (Social media and with partners and funders) Database and archive project to support research and asset inventory Identify and apply for relevant grants that support our ability to deliver activities, particularly to a wider, diverse audience. Pilot new engaging activities, in coordination with the staff, trustees and relevant partners/stakeholders, around the built heritage and history of the THCP. Manage and lead heritage volunteers Build relationships with relevant associations, stakeholders, other heritage organisations and community groups. FoTHCP Policies and Procedures: Be aware of your responsibilities and comply with all relevant policies and handbooks (including but not limited to Code of Conduct, Health and Safety, Safeguarding, GDPR/data, Equality/Diversity/Inclusion (EDI), Finance), including participating in relevant training and courses. Ensure volunteers, contractors, staff and interns under your supervision comply with relevant regulations. Contribute expertise to policy development and adherence, including escalating issues and contributing to policy updates. General Management & Duties: Occasional general office support and administration (e.g. general enquiries including phone/email/social media enquiries, database and records management). Support communications including e-newsletters, Stone Stories publication and social media posts. Occasional support of general park duties as required, particularly including park care, signage, visitor support as determined by the Cemetery Park Manager to ensure the smooth running of the organisation. Support community fundraising and income-generating activities, working with the Cemetery Park Manager and other staff and trustees. The duties as outlined in this document are not exhaustive and may change from time to time due to the changing nature of the working environment. Person specification Experience: Management experience gained at sites within the heritage, landscape or cemeteries sector with a demonstrable understanding of the sensitivities of managing activities and operations within such sites. Essential: Knowledge / understanding of Heritage, Conservation and Management Plans (as evidenced by relevant training and qualifications). Essential: Grant management experience (from application to delivery to evaluation). Essential: Fundraising experience from Trusts and Foundations, statutory bodies and other relevant funding bodies. Essential: Experience of working with a diverse range of stakeholders and local communities. Essential: Working with consultants and/or local council. Essential: Knowledge and experience of Codes of Practice, Health and Safety and Legislation in relation to cemeteries and parks and/or the willingness to develop such knowledge. Essential: Developed partnerships across community, voluntary and private sector. Desirable: Experience of dealing with enquiries from the public and other stakeholders. Desirable: Knowledge and Skills: Good knowledge of conservation and management of heritage. Essential: Proven ability to communicate and establish purposeful relationships at all levels with staff, stakeholders and members of public and external organisations. Essential: Passionate about our ethos of creating a positive visitor experience for all users of the Cemetery Park. Essential: Proven ability to think and act creatively and innovatively in order to seek out, develop and successfully implement ideas to support the project. Essential: An enthusiastic individual with a passion for heritage which is visible to staff, stakeholders and the public. Someone who leads by example. Essential: Good IT skills including MS Office and databases and producing reports and presentations. Essential: Excellent time management and organisational skills possessing the ability to work flexibly and adapt one's approach to find solutions and problem solve in potentially variable situations. Essential: Understanding of health and safety as it applies to working in the environment Essential: Ability to work within a team. Essential: Experience of supervising volunteers. Desirable Additional Requirements . click apply for full job details
Job Title: Individual Giving Officer Team: Fundraising Location: Hybrid (split between home-working and London) This role sits within a pay grade with a pay range of £26,887 to £42,371. The salary on appointment will be set at the lower end of the pay range, to a maximum of £34,629 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role. It's an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions. We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people. We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission. Context and purpose of the role It's an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions. You will join a small, high-performing team responsible for generating £5 million per year from individual giving, legacies, grants and corporate partners, all to deliver the Ramblers ambition for a future where everyone can enjoy the benefits of walking in nature. Working closely with the Product & Innovation Manager, you will play a key role in delivering the fundraising strategy, leading on the delivery of our individual giving and legacy marketing campaigns across a range of channels. You will create high-quality, compelling campaign materials and ensure an excellent donor experience. Key Responsibilities: Income generation Play a key role in the implementation and delivery of the individual giving and legacy marketing strategy Support the growth of individual giving income in line with annual targets Develop and deliver regular cash and legacy marketing appeals to a high level, including: Developing propositions and cases for support Create compelling direct marketing materials, including writing persuasive copy and developing strong creative content Project management to ensure delivery on schedule and within budget Managing relationships with agencies and suppliers including design and print Manage a portfolio of affiliate fundraising campaigns Donor stewardship Ensure the Customer Relationship Management (CRM) system is used effectively to facilitate accurate supporter stewardship and reporting Effectively manage communications with supporters, including ensuring that donations are thanked appropriately, managing fundraising inboxes, and responding to queries Working with the Production & Innovation Manager, identify a pipeline of potential mid- and high-value donors for stewardship and conversion Data and reporting Produce campaign and programme level reporting and analysis Work closely with the data team to ensure selections are accurate, timely and relevant to our various audiences, and use income data to make recommendations for future campaigns Maintain accurate, up to date and compliant records of individual giving campaigns and appeals Provide regular financial reports and reforecasts to the Product & Innovation Manager and Head of Fundraising Relationships Build strong working relationships with staff within various functions of the Ramblers Work with other members of the Fundraising, Communications and Supporter Care teams to ensure that all supporter communications are part of an integrated supporter journey The Person Knowledge, Skills and Experience Essential: Experience working within a target-driven fundraising or direct marketing team, ideally within an individual giving context Experience of managing fundraising or marketing projects across a range of channels, such as direct mail, social media and email Experience of data-driven marketing campaigns, including segmentation and campaign analysis to meet objectives Excellent communication skills, with the ability to tailor communications to a wide range of audiences Excellent creative skills, including the ability to write compelling, accurate and persuasive copy across a range of channels Competent in the use of IT tools including Word, Excel and PowerPoint Experience of working with CRM systems Desirable: Experience of working with the Salesforce CRM Experience of legacy marketing, or an understanding of charity legacy giving Experience of using digital marketing tools including Mailchimp and social media advertising platforms Familiarity with relevant legislation and guidance, including UK data protection law and the Code of Fundraising Practice Personal Attributes A team player, able to develop collaborative, strong and effective working relationships A positive and professional attitude Excellent attention to detail Proactive and self-motivated with the ability to work independently Adaptable and flexible in a fast-paced, target-driven environment Strong sense of responsibility and accountability Committed to the principles of inclusions and enabling everyone to feel welcome in the outdoors Values and Behaviours Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people. Inclusive We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission. Inspiring We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission. Empowering We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action. Responsible We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Jul 01, 2025
Full time
Job Title: Individual Giving Officer Team: Fundraising Location: Hybrid (split between home-working and London) This role sits within a pay grade with a pay range of £26,887 to £42,371. The salary on appointment will be set at the lower end of the pay range, to a maximum of £34,629 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role. It's an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions. We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people. We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission. Context and purpose of the role It's an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions. You will join a small, high-performing team responsible for generating £5 million per year from individual giving, legacies, grants and corporate partners, all to deliver the Ramblers ambition for a future where everyone can enjoy the benefits of walking in nature. Working closely with the Product & Innovation Manager, you will play a key role in delivering the fundraising strategy, leading on the delivery of our individual giving and legacy marketing campaigns across a range of channels. You will create high-quality, compelling campaign materials and ensure an excellent donor experience. Key Responsibilities: Income generation Play a key role in the implementation and delivery of the individual giving and legacy marketing strategy Support the growth of individual giving income in line with annual targets Develop and deliver regular cash and legacy marketing appeals to a high level, including: Developing propositions and cases for support Create compelling direct marketing materials, including writing persuasive copy and developing strong creative content Project management to ensure delivery on schedule and within budget Managing relationships with agencies and suppliers including design and print Manage a portfolio of affiliate fundraising campaigns Donor stewardship Ensure the Customer Relationship Management (CRM) system is used effectively to facilitate accurate supporter stewardship and reporting Effectively manage communications with supporters, including ensuring that donations are thanked appropriately, managing fundraising inboxes, and responding to queries Working with the Production & Innovation Manager, identify a pipeline of potential mid- and high-value donors for stewardship and conversion Data and reporting Produce campaign and programme level reporting and analysis Work closely with the data team to ensure selections are accurate, timely and relevant to our various audiences, and use income data to make recommendations for future campaigns Maintain accurate, up to date and compliant records of individual giving campaigns and appeals Provide regular financial reports and reforecasts to the Product & Innovation Manager and Head of Fundraising Relationships Build strong working relationships with staff within various functions of the Ramblers Work with other members of the Fundraising, Communications and Supporter Care teams to ensure that all supporter communications are part of an integrated supporter journey The Person Knowledge, Skills and Experience Essential: Experience working within a target-driven fundraising or direct marketing team, ideally within an individual giving context Experience of managing fundraising or marketing projects across a range of channels, such as direct mail, social media and email Experience of data-driven marketing campaigns, including segmentation and campaign analysis to meet objectives Excellent communication skills, with the ability to tailor communications to a wide range of audiences Excellent creative skills, including the ability to write compelling, accurate and persuasive copy across a range of channels Competent in the use of IT tools including Word, Excel and PowerPoint Experience of working with CRM systems Desirable: Experience of working with the Salesforce CRM Experience of legacy marketing, or an understanding of charity legacy giving Experience of using digital marketing tools including Mailchimp and social media advertising platforms Familiarity with relevant legislation and guidance, including UK data protection law and the Code of Fundraising Practice Personal Attributes A team player, able to develop collaborative, strong and effective working relationships A positive and professional attitude Excellent attention to detail Proactive and self-motivated with the ability to work independently Adaptable and flexible in a fast-paced, target-driven environment Strong sense of responsibility and accountability Committed to the principles of inclusions and enabling everyone to feel welcome in the outdoors Values and Behaviours Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people. Inclusive We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission. Inspiring We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission. Empowering We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action. Responsible We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Corporate Resources and Business Improvement The Resources and Business Improvement directorate is led by Dianne Tramner It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance & Assurance, Executive Support Team and leadership of all our shared services across the GLA Group. About the team The Information Governance & Assurance (IG&A) team supports the GLA in managing its data, ensuring its integrity and security is paramount, supports the Authority in its compliance with legislation, to include Freedom of Information (FOI) requests, Environmental Information Regulations (EIR), records management, information security and data protection law. The team also provides assurance to the business that the information it holds is securely processed. There is the need to improve Knowledge and Information management strategy within the GLA - to effectively and efficiently improve where and how we store information that is readily accessible and central to policy teams and projects. This will ensure that project delivery and management decisions run smoothly, with information stored in a structured manner and aligned to retention period. About the role The team is looking to recruit a dedicated and skilled knowledge and information expert who will play a key role in contributing to the development and implementation of the GLA's knowledge management strategy, which includes leading on developing a central records repository, reviewing policies, ensuring these are applied across the business and to the central repository. The individual must be capable of hitting the ground running, understand the GLA ways of working, working closely with the information governance manager/DPO and be willing to deputise for them. What your day will look like The GLA plans to implement and have in place an electronic document and records management system. This system will ensure information related to the main policy areas such as housing, environment, and programme delivery teams such as Grants, policy teams, Decisions, HR, is stored in a structured filing format that's centrally accessible to the rest of the business. This post will lead on this exciting project working closely together with the IG&A Manager, IG&A team and other relevant units. Represent the team and actively participate in the Knowledge and Assurance Working Group (KIAWG) meeting, and be the group's secretariat. Oversee and advise on the corporate information asset register, leading on the bi-annual review of the register and advising information asset owners, administrators. Provide ongoing advice to the IG Officers with access to information requests, to include advising on complex requests, DSAR, internal review and ICO Complaints. Provide robust training to staff including using available tools for awareness raising and highlighting our responsibilities under various information governance related legislation; contribute to the development of training slides with current IG trend, issues Provide advice and support to policy and project leads, sometimes carrying out data protection impact assessments where personal data is processed - highlighting areas for potential high privacy risk and advising on appropriate mitigation, ensure data sharing agreements are in place where necessary. Providing advice, guidance document and policy around information management and knowledge-based process. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: An understanding of public sector information governance and assurance issues. The postholder will support the IG manager/Data Protection Officer (DPO) in providing assurance to the business with compliance for the relevant information governance legislation. A strong background experience in information management, or a related field. With certification in knowledge management, data protection or information governance, e.g., BCS, CIPP/E, CIPM, PC.dp, PC.foi, PC.rm; Strong understanding of data protection and information security regulations. Basic understanding of cyber security trends and the assurance for risks to the business. Excellent communication and interpersonal skills. Ability to work together and as part of a team as well as independently with some line management experience. A commitment to being available in the office 2-3 days a week. Proficiency in Microsoft Office Suite and knowledge management tools. Skills in understanding, interpreting and analysing detailed information. Ability to clearly explain complex technical issues to non-technical people. The following are desirable skills and qualifications A bachelor's degree in information management, library science, or information security or similar field. Knowledge of project management methodologies. Experience with EDRMS and/or content management systems (CMS). The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have questions about the role If you wish to talk to someone about the role, the hiring manager, Sylvia Edohasim, would be happy to speak to you. Please email her first at: If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview and assessment. The interview/assessment date is: TBC Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Find out which DBS check is right for your employee - GOV.UK () More Support If you have a disability which makes submitting an online application form difficult, please contact .
Jul 01, 2025
Full time
Corporate Resources and Business Improvement The Resources and Business Improvement directorate is led by Dianne Tramner It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance & Assurance, Executive Support Team and leadership of all our shared services across the GLA Group. About the team The Information Governance & Assurance (IG&A) team supports the GLA in managing its data, ensuring its integrity and security is paramount, supports the Authority in its compliance with legislation, to include Freedom of Information (FOI) requests, Environmental Information Regulations (EIR), records management, information security and data protection law. The team also provides assurance to the business that the information it holds is securely processed. There is the need to improve Knowledge and Information management strategy within the GLA - to effectively and efficiently improve where and how we store information that is readily accessible and central to policy teams and projects. This will ensure that project delivery and management decisions run smoothly, with information stored in a structured manner and aligned to retention period. About the role The team is looking to recruit a dedicated and skilled knowledge and information expert who will play a key role in contributing to the development and implementation of the GLA's knowledge management strategy, which includes leading on developing a central records repository, reviewing policies, ensuring these are applied across the business and to the central repository. The individual must be capable of hitting the ground running, understand the GLA ways of working, working closely with the information governance manager/DPO and be willing to deputise for them. What your day will look like The GLA plans to implement and have in place an electronic document and records management system. This system will ensure information related to the main policy areas such as housing, environment, and programme delivery teams such as Grants, policy teams, Decisions, HR, is stored in a structured filing format that's centrally accessible to the rest of the business. This post will lead on this exciting project working closely together with the IG&A Manager, IG&A team and other relevant units. Represent the team and actively participate in the Knowledge and Assurance Working Group (KIAWG) meeting, and be the group's secretariat. Oversee and advise on the corporate information asset register, leading on the bi-annual review of the register and advising information asset owners, administrators. Provide ongoing advice to the IG Officers with access to information requests, to include advising on complex requests, DSAR, internal review and ICO Complaints. Provide robust training to staff including using available tools for awareness raising and highlighting our responsibilities under various information governance related legislation; contribute to the development of training slides with current IG trend, issues Provide advice and support to policy and project leads, sometimes carrying out data protection impact assessments where personal data is processed - highlighting areas for potential high privacy risk and advising on appropriate mitigation, ensure data sharing agreements are in place where necessary. Providing advice, guidance document and policy around information management and knowledge-based process. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: An understanding of public sector information governance and assurance issues. The postholder will support the IG manager/Data Protection Officer (DPO) in providing assurance to the business with compliance for the relevant information governance legislation. A strong background experience in information management, or a related field. With certification in knowledge management, data protection or information governance, e.g., BCS, CIPP/E, CIPM, PC.dp, PC.foi, PC.rm; Strong understanding of data protection and information security regulations. Basic understanding of cyber security trends and the assurance for risks to the business. Excellent communication and interpersonal skills. Ability to work together and as part of a team as well as independently with some line management experience. A commitment to being available in the office 2-3 days a week. Proficiency in Microsoft Office Suite and knowledge management tools. Skills in understanding, interpreting and analysing detailed information. Ability to clearly explain complex technical issues to non-technical people. The following are desirable skills and qualifications A bachelor's degree in information management, library science, or information security or similar field. Knowledge of project management methodologies. Experience with EDRMS and/or content management systems (CMS). The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have questions about the role If you wish to talk to someone about the role, the hiring manager, Sylvia Edohasim, would be happy to speak to you. Please email her first at: If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview and assessment. The interview/assessment date is: TBC Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Find out which DBS check is right for your employee - GOV.UK () More Support If you have a disability which makes submitting an online application form difficult, please contact .
