Hamberley Care Management Limited
Newton Mearns, Renfrewshire
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals. Joining us at Newton House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Glasgow's most stunning care home Newton House is a luxurious care home in Newton Mearns, Glasgow, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Jun 17, 2025
Full time
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals. Joining us at Newton House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Glasgow's most stunning care home Newton House is a luxurious care home in Newton Mearns, Glasgow, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Junior Technical Support Engineer Hyde Park, London (with travel to all parks) The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year. We are now looking for a Junior Technical Support Engineer to join us on a full-time basis, working 36 hours per week, for a six-month fixed term contract. The Benefits - Salary of £27,864 - £31,393 per annum, depending on experience (pro rata) - 26 days' annual leave (pro rata) plus public holidays - Pension scheme (3% employee contribution; up to 10% employer contribution) - Private medical insurance and healthcare cash plan - Employee assistance programme and access to mental health first aiders - Learning and development opportunities - Cycle to work scheme - Offices in a beautiful location This is an exciting opportunity for a customer-focused IT professional with first-line support experience and a Microsoft 365 qualification to join our dedicated organisation. You ll have the chance to build your IT support experience and develop an impressive portfolio of expertise whilst enjoying plenty of learning and development opportunities to help you grow. So, if you're ready to take the next step in your IT career while supporting the vital work of a national charity, we d love to hear from you. The Role As a Junior Technical Support Engineer, you will provide essential first-line IT support to ensure the smooth operation of our infrastructure across multiple sites. Working with the IT Infrastructure Manager and senior engineers, you will resolve helpdesk incidents, provide on-site technical support, and maintain hardware across park locations. You will also conduct account administration tasks such as password resets, access management in Active Directory, and assisting third-party providers during site visits. Additionally, you will: - Support desktop installations, printer maintenance, and basic network troubleshooting - Respond to hardware and software queries by phone or email - Help develop IT strategy through technical input and ongoing learning - Gather infrastructure data and contribute to documentation efforts About You To be considered as a Junior Technical Support Engineer, you will need: - Experience working in a busy office environment, providing 1st line support to colleagues - Excellent customer service skills - Microsoft 365 Fundamentals qualification - A full, valid driving licence Other organisations may call this role 1st Line Support Technician, Trainee Technical Support Engineer, Service Desk Technician, Helpdesk Support Technician, IT Support Technician, or Technical Support Analyst. We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an Accessibility Tools button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity as a Junior Technical Support Engineer, please apply via the button shown. Successful candidates will be appointed on merit.
Jun 17, 2025
Contractor
Junior Technical Support Engineer Hyde Park, London (with travel to all parks) The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year. We are now looking for a Junior Technical Support Engineer to join us on a full-time basis, working 36 hours per week, for a six-month fixed term contract. The Benefits - Salary of £27,864 - £31,393 per annum, depending on experience (pro rata) - 26 days' annual leave (pro rata) plus public holidays - Pension scheme (3% employee contribution; up to 10% employer contribution) - Private medical insurance and healthcare cash plan - Employee assistance programme and access to mental health first aiders - Learning and development opportunities - Cycle to work scheme - Offices in a beautiful location This is an exciting opportunity for a customer-focused IT professional with first-line support experience and a Microsoft 365 qualification to join our dedicated organisation. You ll have the chance to build your IT support experience and develop an impressive portfolio of expertise whilst enjoying plenty of learning and development opportunities to help you grow. So, if you're ready to take the next step in your IT career while supporting the vital work of a national charity, we d love to hear from you. The Role As a Junior Technical Support Engineer, you will provide essential first-line IT support to ensure the smooth operation of our infrastructure across multiple sites. Working with the IT Infrastructure Manager and senior engineers, you will resolve helpdesk incidents, provide on-site technical support, and maintain hardware across park locations. You will also conduct account administration tasks such as password resets, access management in Active Directory, and assisting third-party providers during site visits. Additionally, you will: - Support desktop installations, printer maintenance, and basic network troubleshooting - Respond to hardware and software queries by phone or email - Help develop IT strategy through technical input and ongoing learning - Gather infrastructure data and contribute to documentation efforts About You To be considered as a Junior Technical Support Engineer, you will need: - Experience working in a busy office environment, providing 1st line support to colleagues - Excellent customer service skills - Microsoft 365 Fundamentals qualification - A full, valid driving licence Other organisations may call this role 1st Line Support Technician, Trainee Technical Support Engineer, Service Desk Technician, Helpdesk Support Technician, IT Support Technician, or Technical Support Analyst. We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an Accessibility Tools button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity as a Junior Technical Support Engineer, please apply via the button shown. Successful candidates will be appointed on merit.
Farm Assistant - Tresco Island (Live In) We're looking for a dedicated and enthusiastic farm hand to assist in the day-to-day running of both cattle and agriculture on Tresco Farm. Salary: From £24,500 per annum, dependant on experience Benefits: Rent-free accommodation provided (utilities not included) Hours: Minimum 40 hours per week Contract Length: Permanent To Apply: Please click the apply button to email us. We kindly request that applicants attach a copy of their CV and specify which role they are applying for. Applications for this role close on 31st July. The Role We're looking for a Farm Assistant who will need to be enthusiastic about both animal husbandry and arable farming, with experience working with cattle and an interest in regenerative farming and growing fruit and vegetables. Tresco Farm runs a small herd of North Devon beef cattle on around 160 acres of regeneratively grazed pasture. This year will see an exciting development as the farm establishes its own market garden. The Farm Assistant will be working both with the cattle and in the market garden on a daily basis, with the key responsibility of supporting the Farm Manager to look after the herd. The role will require commitment and flexibility, and will involve some weekend working. Duties will include animal health checks, helping with cattle management procedures such as calving and foot trimming, and carrying out our regenerative grazing plan, as well as arable aspects such as weeding, irrigating and harvesting in the market garden. General farm and estate maintenance will also be required. Our Ideal Candidate Knowledge and experience of cattle management to a high welfare standard Experienced with tractor manoeuvring and use of tractor-mounted equipment Practical land management skills such as fencing Knowledge of arable farming desirable Effective communication skills Full driving licence is essential PA1 and PA6 tickets desirable Forklift and chainsaw tickets desirable About Tresco Island At the heart of the Isles of Scilly archipelago, 28 miles from the Cornish coast, Tresco Island is a family-run business comprising the whole island of Tresco and Hell Bay Hotel on the neighbouring island of Bryher. With timeshare and rental cottages, a 16-bedroom inn, two restaurants, a world-famous garden, a spa, an art gallery, a shop and working farm, Tresco is a subtropical island known for its deserted bays, aquamarine seas and exceptional guest experience. Just across the water on the neighbouring island of Bryher, Hell Bay Hotel stands as Scilly's highest-rated hotel and restaurant. Our boutique hotel offers 25 suites, a 3AA Rosette restaurant, a Crab Shack and wellness facilities - a haven of calm amidst the wild seascape of Bryher's west coast. Working and Living Here If the opportunity to live and work on a subtropical island isn't enough, there's a range of great benefits and perks, including: Rent-free on-island accommodation, minutes from the beach Paid relocation to the island at the start of your contract Competitive pay 20% off in our restaurants, pub, spa and shops Free scheduled boating and camping kit hire and discounted water-sports equipment hire, to help you explore And many more You can also apply for this role by clicking the Apply Button.
Jun 17, 2025
Full time
Farm Assistant - Tresco Island (Live In) We're looking for a dedicated and enthusiastic farm hand to assist in the day-to-day running of both cattle and agriculture on Tresco Farm. Salary: From £24,500 per annum, dependant on experience Benefits: Rent-free accommodation provided (utilities not included) Hours: Minimum 40 hours per week Contract Length: Permanent To Apply: Please click the apply button to email us. We kindly request that applicants attach a copy of their CV and specify which role they are applying for. Applications for this role close on 31st July. The Role We're looking for a Farm Assistant who will need to be enthusiastic about both animal husbandry and arable farming, with experience working with cattle and an interest in regenerative farming and growing fruit and vegetables. Tresco Farm runs a small herd of North Devon beef cattle on around 160 acres of regeneratively grazed pasture. This year will see an exciting development as the farm establishes its own market garden. The Farm Assistant will be working both with the cattle and in the market garden on a daily basis, with the key responsibility of supporting the Farm Manager to look after the herd. The role will require commitment and flexibility, and will involve some weekend working. Duties will include animal health checks, helping with cattle management procedures such as calving and foot trimming, and carrying out our regenerative grazing plan, as well as arable aspects such as weeding, irrigating and harvesting in the market garden. General farm and estate maintenance will also be required. Our Ideal Candidate Knowledge and experience of cattle management to a high welfare standard Experienced with tractor manoeuvring and use of tractor-mounted equipment Practical land management skills such as fencing Knowledge of arable farming desirable Effective communication skills Full driving licence is essential PA1 and PA6 tickets desirable Forklift and chainsaw tickets desirable About Tresco Island At the heart of the Isles of Scilly archipelago, 28 miles from the Cornish coast, Tresco Island is a family-run business comprising the whole island of Tresco and Hell Bay Hotel on the neighbouring island of Bryher. With timeshare and rental cottages, a 16-bedroom inn, two restaurants, a world-famous garden, a spa, an art gallery, a shop and working farm, Tresco is a subtropical island known for its deserted bays, aquamarine seas and exceptional guest experience. Just across the water on the neighbouring island of Bryher, Hell Bay Hotel stands as Scilly's highest-rated hotel and restaurant. Our boutique hotel offers 25 suites, a 3AA Rosette restaurant, a Crab Shack and wellness facilities - a haven of calm amidst the wild seascape of Bryher's west coast. Working and Living Here If the opportunity to live and work on a subtropical island isn't enough, there's a range of great benefits and perks, including: Rent-free on-island accommodation, minutes from the beach Paid relocation to the island at the start of your contract Competitive pay 20% off in our restaurants, pub, spa and shops Free scheduled boating and camping kit hire and discounted water-sports equipment hire, to help you explore And many more You can also apply for this role by clicking the Apply Button.
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Contracts Manager - £37,440 - £42,120 per annum (Salaries vary depending on experience) Hours -37 hours per week, Monday - Friday Department - Property & Maintenance Location - AG Palmer House, Littlemore What You'll Be Doing: Response are looking for an enthusiastic & motivated individual to join our Property & Maintenance Team as Contracts Manager. As Contracts Manager, you'll oversee the effective management of key contracts across our accommodation services. You'll lead vendor and service provider relationships, addressing issues and ensuring strong performance. Regular property inspections and collaboration with Support Services will help monitor supplier standards and identify areas for improvement. While focused on Housing, you'll also support other teams with contract-related needs. You will manage the Contracts Register for all supply contracts across the Charity. You'll handle stock management to ensure the Repairs and Maintenance Team has the tools and inventory needed to work efficiently. Your role is vital in maintaining and enhancing accommodation quality, upholding Response values, and delivering excellent customer service in all interactions. If you are a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you! Overall job responsibility: Further detail can be viewed in the Job Description. Some of the core duties include: Work primarily with the Estates Team to enable the Contract Manager to properly monitor contract delivery, ensuring both value for money and successful contract fulfilment. Be lead contact for external stakeholders such as Local Authority, Cleaning, Gardening, IT, Utilities companies and others as required. Work with colleagues to ensure Housing Services software systems are effectively managed, and staff are appropriately trained in their use and that they contribute to the wider directorate delivery. Ensuring that suppliers comply with legal and contractual requirements, and have appropriate policies and procedures for the management of risk, consistent/complimentary to those of Response Managing the periodic tendering / retendering processes including preparation of tender documents, evaluating submissions, and reviewing of contracts Identifying, managing and implementing ways of monitoring improvements achieved through process improvements, including levels of service and stakeholder satisfaction, as well as efficiencies and savings that demonstrate return on investment. Liaising with Operations Manager and Property and Voids Manager to ensure KPIs and SLA's are met. Quality check and audit completed works, to ensure that required standards are being maintained. Under the guidance of Operations Manager identify ways of improving responses repairs and maintenance processes and systems, taking personal responsibility for implementation where appropriate. To monitor spend across the department and ensure that kit out/replenishment costs are recharged where appropriate. To work closely with Repairs operatives, Admin team and Finance colleagues to ensure that Response is achieving best "value for money" across contracts, proactively looking for ways to improve performance against budget. To adopt a flexible attitude to the duties which may be varied subject to the needs of Response and are keeping with the general profile of the post. Attend mandatory training and keep up-to-date with legal and industry changes relevant to the role. Actively promote Response's values of Caring, Safe, Creative, and Aspirational through all interactions. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day - Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have: GCSE equivalent A - C Experience of leading contract management and in areas of procurement. Basic understanding of mental health issues Working knowledge of Health & safety Regulations and the Health & Safety At Work Act (HSAWA) Understanding of Control of Substances hazardous to Health ( COSHH) Good understanding of trades, general maintenance. Experience of Contract management and Contract management systems e.g. DocuSign CLM. Excellent organisational skills and attention to detail. Demonstrate an ability to identify and resolve issues quickly and efficiently. Ability to meet key performance targets and deliver excellent customer service. Excellent skills in the use of Microsoft Office applications including Outlook, Word, Excel, Sharepoint, Teams, and Housing Management systems. Ability to take ownership, accountability and responsibility of projects and tasks. Ability to work directly with residents and customers. Able to remain calm and patient when under pressure. Full clean driving licence What We Offer: 33 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme(after probation) Enhanced family friendly leave Flexible and agile working opportunities (role dependent) Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app - approved by NHS Free flu jabs Free DBS application If this Contracts Manager position sounds like the role for you then please apply today! We would love to hear from you! To learn more about Response and what we do, please visit our website. Closing date - 25/07/2025. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
Jun 16, 2025
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Contracts Manager - £37,440 - £42,120 per annum (Salaries vary depending on experience) Hours -37 hours per week, Monday - Friday Department - Property & Maintenance Location - AG Palmer House, Littlemore What You'll Be Doing: Response are looking for an enthusiastic & motivated individual to join our Property & Maintenance Team as Contracts Manager. As Contracts Manager, you'll oversee the effective management of key contracts across our accommodation services. You'll lead vendor and service provider relationships, addressing issues and ensuring strong performance. Regular property inspections and collaboration with Support Services will help monitor supplier standards and identify areas for improvement. While focused on Housing, you'll also support other teams with contract-related needs. You will manage the Contracts Register for all supply contracts across the Charity. You'll handle stock management to ensure the Repairs and Maintenance Team has the tools and inventory needed to work efficiently. Your role is vital in maintaining and enhancing accommodation quality, upholding Response values, and delivering excellent customer service in all interactions. If you are a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you! Overall job responsibility: Further detail can be viewed in the Job Description. Some of the core duties include: Work primarily with the Estates Team to enable the Contract Manager to properly monitor contract delivery, ensuring both value for money and successful contract fulfilment. Be lead contact for external stakeholders such as Local Authority, Cleaning, Gardening, IT, Utilities companies and others as required. Work with colleagues to ensure Housing Services software systems are effectively managed, and staff are appropriately trained in their use and that they contribute to the wider directorate delivery. Ensuring that suppliers comply with legal and contractual requirements, and have appropriate policies and procedures for the management of risk, consistent/complimentary to those of Response Managing the periodic tendering / retendering processes including preparation of tender documents, evaluating submissions, and reviewing of contracts Identifying, managing and implementing ways of monitoring improvements achieved through process improvements, including levels of service and stakeholder satisfaction, as well as efficiencies and savings that demonstrate return on investment. Liaising with Operations Manager and Property and Voids Manager to ensure KPIs and SLA's are met. Quality check and audit completed works, to ensure that required standards are being maintained. Under the guidance of Operations Manager identify ways of improving responses repairs and maintenance processes and systems, taking personal responsibility for implementation where appropriate. To monitor spend across the department and ensure that kit out/replenishment costs are recharged where appropriate. To work closely with Repairs operatives, Admin team and Finance colleagues to ensure that Response is achieving best "value for money" across contracts, proactively looking for ways to improve performance against budget. To adopt a flexible attitude to the duties which may be varied subject to the needs of Response and are keeping with the general profile of the post. Attend mandatory training and keep up-to-date with legal and industry changes relevant to the role. Actively promote Response's values of Caring, Safe, Creative, and Aspirational through all interactions. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day - Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have: GCSE equivalent A - C Experience of leading contract management and in areas of procurement. Basic understanding of mental health issues Working knowledge of Health & safety Regulations and the Health & Safety At Work Act (HSAWA) Understanding of Control of Substances hazardous to Health ( COSHH) Good understanding of trades, general maintenance. Experience of Contract management and Contract management systems e.g. DocuSign CLM. Excellent organisational skills and attention to detail. Demonstrate an ability to identify and resolve issues quickly and efficiently. Ability to meet key performance targets and deliver excellent customer service. Excellent skills in the use of Microsoft Office applications including Outlook, Word, Excel, Sharepoint, Teams, and Housing Management systems. Ability to take ownership, accountability and responsibility of projects and tasks. Ability to work directly with residents and customers. Able to remain calm and patient when under pressure. Full clean driving licence What We Offer: 33 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme(after probation) Enhanced family friendly leave Flexible and agile working opportunities (role dependent) Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app - approved by NHS Free flu jabs Free DBS application If this Contracts Manager position sounds like the role for you then please apply today! We would love to hear from you! To learn more about Response and what we do, please visit our website. Closing date - 25/07/2025. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year. We are now looking for a Junior Technical Support Engineer to join us on a full-time basis, working 36 hours per week, for a six- month fixed term contract. The Benefits Salary of £27,864 - £31,393 per annum, depending on experience (pro rata) 26 days' annual leave (pro rata) plus public holidays Pension scheme (3% employee contribution; up to 10% employer contribution) Private medical insurance and healthcare cash plan Employee assistance programme and access to mental health first aiders Learning and development opportunities Cycle to work scheme Offices in a beautiful location This is an exciting opportunity for a customer-focused IT professional with first-line support experience and a Microsoft 365 qualification to join our dedicated organisation. You ll have the chance to build your IT support experience and develop an impressive portfolio of expertise whilst enjoying plenty of learning and development opportunities to help you grow. So, if you're ready to take the next step in your IT career while supporting the vital work of a national charity, we d love to hear from you. The Role As a Junior Technical Support Engineer, you will provide essential first-line IT support to ensure the smooth operation of our infrastructure across multiple sites. Working with the IT Infrastructure Manager and senior engineers, you will resolve helpdesk incidents, provide on-site technical support, and maintain hardware across park locations. You will also conduct account administration tasks such as password resets, access management in Active Directory, and assisting third-party providers during site visits. Additionally, you will: Support desktop installations, printer maintenance, and basic network troubleshooting Respond to hardware and software queries by phone or email Help develop IT strategy through technical input and ongoing learning Gather infrastructure data and contribute to documentation efforts About You To be considered as a Junior Technical Support Engineer, you will need: Experience working in a busy office environment, providing 1st line support to colleagues Excellent customer service skills Microsoft 365 Fundamentals qualification A full, valid driving licence Other organisations may call this role 1st Line Support Technician, Trainee Technical Support Engineer, Service Desk Technician, Helpdesk Support Technician, IT Support Technician, or Technical Support Analyst. We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an Accessibility Tools button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity as a Junior Technical Support Engineer, please apply via the button shown. Successful candidates will be appointed on merit.
Jun 16, 2025
Full time
The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year. We are now looking for a Junior Technical Support Engineer to join us on a full-time basis, working 36 hours per week, for a six- month fixed term contract. The Benefits Salary of £27,864 - £31,393 per annum, depending on experience (pro rata) 26 days' annual leave (pro rata) plus public holidays Pension scheme (3% employee contribution; up to 10% employer contribution) Private medical insurance and healthcare cash plan Employee assistance programme and access to mental health first aiders Learning and development opportunities Cycle to work scheme Offices in a beautiful location This is an exciting opportunity for a customer-focused IT professional with first-line support experience and a Microsoft 365 qualification to join our dedicated organisation. You ll have the chance to build your IT support experience and develop an impressive portfolio of expertise whilst enjoying plenty of learning and development opportunities to help you grow. So, if you're ready to take the next step in your IT career while supporting the vital work of a national charity, we d love to hear from you. The Role As a Junior Technical Support Engineer, you will provide essential first-line IT support to ensure the smooth operation of our infrastructure across multiple sites. Working with the IT Infrastructure Manager and senior engineers, you will resolve helpdesk incidents, provide on-site technical support, and maintain hardware across park locations. You will also conduct account administration tasks such as password resets, access management in Active Directory, and assisting third-party providers during site visits. Additionally, you will: Support desktop installations, printer maintenance, and basic network troubleshooting Respond to hardware and software queries by phone or email Help develop IT strategy through technical input and ongoing learning Gather infrastructure data and contribute to documentation efforts About You To be considered as a Junior Technical Support Engineer, you will need: Experience working in a busy office environment, providing 1st line support to colleagues Excellent customer service skills Microsoft 365 Fundamentals qualification A full, valid driving licence Other organisations may call this role 1st Line Support Technician, Trainee Technical Support Engineer, Service Desk Technician, Helpdesk Support Technician, IT Support Technician, or Technical Support Analyst. We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an Accessibility Tools button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity as a Junior Technical Support Engineer, please apply via the button shown. Successful candidates will be appointed on merit.
Head Housekeeper in the Cotswolds Location: Cotswolds, Nr Moreton-In-Marsh Salary: £45,000 - £50,000 per annum (DOE) Schedule : Monday to Friday, 9.30am/10am - 5pm. (There is flexibility with working hours, however when in residence the principals would like all staff to finish before 5pm and not start prior to 9am). The Principals travel frequently, so whilst there is downtime, there will also be the a deep cleaning schedule in place during these periods. The Principals are a high profile family who value their privacy. They have strong values when it comes to ecology and biodiversity, so it is essential the housekeeper has thorough knowledge of environmentally friendly cleaning practices utilising environmentally friendly, non toxic cleaning products at all times. The property is a large new-build property, due for completion in August 2025. It has been built to an exceptionally high standard sent in a wonderful countryside setting. Initially you will be the sole-housekeeper joining a small friendly team of approximately 5 staff including a chef, estate manager, gardener and PA. As the estate develops with the planned addition of a guest house and further residence on site there will be scope for an additional housekeeper or the cleaners for which the head housekeeper will be responsible. There is a wonderful dedicated staff area, where you can take your breaks. This includes its own entrance along with kitchen, bathroom and lounge area. Responsibilities & duties include: - Perform daily cleaning tasks including dusting, vacuuming, mopping all surfaces. - Launder clothing and linen. (No ironing required!) - Coordinate with Estate Manager to ensure household supplies are well-stocked. - Manage deliveries. - Maintain organisation and cleanliness throughout the home, highlighting any maintenance or DIY issues to the Estate Manager. - Manage bins, recycling, and dishwashing duties. - Undertaking deep cleaning tasks during downtime. - Care for house plants and arrange fresh flowers from deliveries. - Provide attentive care to luxury and specialist materials and ensure eco-friendly cleaning practices are followed. Requirements : - Previous experience as a Housekeeper in a similar private household environment. - Discretion is essential. Both principals are high profile individuals, however they like to maintain a high degree of privacy when home. - Ability to work independently and prioritise tasks efficiently. - Excellent attention to detail. - Discretion and professionalism when dealing with sensitive information and household matters. - Familiarity with eco-friendly cleaning products and practices preferred. - Strong communication skills and ability to liaise effectively with other staff and the principals. Benefits : - 45-50k salary - Discretional annual bonus - Annual salary review - Onsite parking - 25 days holiday - Flexibility around working hours (to accommodate childcare etc). Please note that we cannot guarantee a response to every application
Jun 16, 2025
Full time
Head Housekeeper in the Cotswolds Location: Cotswolds, Nr Moreton-In-Marsh Salary: £45,000 - £50,000 per annum (DOE) Schedule : Monday to Friday, 9.30am/10am - 5pm. (There is flexibility with working hours, however when in residence the principals would like all staff to finish before 5pm and not start prior to 9am). The Principals travel frequently, so whilst there is downtime, there will also be the a deep cleaning schedule in place during these periods. The Principals are a high profile family who value their privacy. They have strong values when it comes to ecology and biodiversity, so it is essential the housekeeper has thorough knowledge of environmentally friendly cleaning practices utilising environmentally friendly, non toxic cleaning products at all times. The property is a large new-build property, due for completion in August 2025. It has been built to an exceptionally high standard sent in a wonderful countryside setting. Initially you will be the sole-housekeeper joining a small friendly team of approximately 5 staff including a chef, estate manager, gardener and PA. As the estate develops with the planned addition of a guest house and further residence on site there will be scope for an additional housekeeper or the cleaners for which the head housekeeper will be responsible. There is a wonderful dedicated staff area, where you can take your breaks. This includes its own entrance along with kitchen, bathroom and lounge area. Responsibilities & duties include: - Perform daily cleaning tasks including dusting, vacuuming, mopping all surfaces. - Launder clothing and linen. (No ironing required!) - Coordinate with Estate Manager to ensure household supplies are well-stocked. - Manage deliveries. - Maintain organisation and cleanliness throughout the home, highlighting any maintenance or DIY issues to the Estate Manager. - Manage bins, recycling, and dishwashing duties. - Undertaking deep cleaning tasks during downtime. - Care for house plants and arrange fresh flowers from deliveries. - Provide attentive care to luxury and specialist materials and ensure eco-friendly cleaning practices are followed. Requirements : - Previous experience as a Housekeeper in a similar private household environment. - Discretion is essential. Both principals are high profile individuals, however they like to maintain a high degree of privacy when home. - Ability to work independently and prioritise tasks efficiently. - Excellent attention to detail. - Discretion and professionalism when dealing with sensitive information and household matters. - Familiarity with eco-friendly cleaning products and practices preferred. - Strong communication skills and ability to liaise effectively with other staff and the principals. Benefits : - 45-50k salary - Discretional annual bonus - Annual salary review - Onsite parking - 25 days holiday - Flexibility around working hours (to accommodate childcare etc). Please note that we cannot guarantee a response to every application
About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community; we have a diverse workforce, and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriven employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. Our Benefits If you join us, you'll have access to a range of employee benefits. Read more about these here. About The Role 1. We are looking for a professional Business Support Officer an enthusiastic and flexible individual who is ready for the challenge of supporting the delivery of Housing services. 2. Provide proactive administrative support to ensure records are accurate and kept up to date, arrange multi-agency events and meetings, and co-ordinate work with others across the service to ensure actions are joined up and duplication of effort is avoided. 3. Work collaboratively with your colleagues and partner agencies to help to ensure that tenants get the very best service and opportunities to live independently and safely in their homes. 4. Work effectively in a changeable environment to achieve targets and service objectives with competing priorities, while assisting to continuously improving our service offer to tenants to meet changing needs and integrate digital solutions. 5. To work with other officers in the Regeneration, Housing and Environmental Services and where appropriate other Departments to ensure services are integrated at the point of delivery and to identify new opportunities for business efficiencies. 6. Support organisational change and adhere to the Council's Staff and Customer Charters. 7. Undertake other duties commensurate with the purpose of the post. 8. You are supported by your manager but are proactive in reviewing and evaluating your own performance and acting on your own initiative to improve and develop. 9. The key to your success will be strong administration and IT skills, excellent communication, interpersonal and organisation skills and the ability to deal with confidential and sensitive information. 10. You are motivational and work well with a wide range of professionals to ensure the best possible outcomes can be achieved. About The Team You'll Be Working In 1. You will support the Housing Management team through providing a high level of efficient and effective business administration and financial support. 2. The team aims to be preventative in approach, solutions focused and able to transcend organisational structures and traditional models of providing services to deliver the best possible outcomes for tenants. 3. We provide a proactive service to residents. We look to solve most issues before they escalate, we opt to take a preventative approach. About You Key Responsibilities 1. Providing an effective and efficient administrative support service to a Housing Management team. 2. To prepare and collate reports for meetings / senior managers as required. 3. Preparing mail merge documents and liaising with the print and post service to complete mailings to residents. 4. To use Agresso to set up purchase orders and process invoices accurately and efficiently in accordance with council procedures. 5. To ensure that financial standing orders are followed when obtaining quotes or purchasing items. 6. Manage The Garden Maintenance Scheme applications, Housing moves / Seaside and country homes applications and Orbis requisitions and invoices. 7. Responsible to distribute the incoming post across the teams. 8. Manage the utility bills and distribute accordingly across the team's ensuring payments are made on time. 9. Manage the online request for fobs and distribution 10. Any other broadly analogous duties, which may be allocated from time to time. 11. To attend training as required. Your Skills 1. Demonstrable administration skills. 2. Good customer service skills. Need to be able to communicate effectively orally and in writing with a range of stakeholders. 3. IT literate. 4.Highly organised. Read more about the work you'll be doing in the Role Profile. Qualifications: • You must have a background in administration. • Excellent working on all Microsoft Applications such as Excel, Word, PowerPoint. Essential for the role: Basic DBS When Interviews Will Be Held And Who To Contact The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact: Email: Telephone: Interviews for this job will be held during week commencing 7th July 2025.
Jun 16, 2025
Full time
About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community; we have a diverse workforce, and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriven employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. Our Benefits If you join us, you'll have access to a range of employee benefits. Read more about these here. About The Role 1. We are looking for a professional Business Support Officer an enthusiastic and flexible individual who is ready for the challenge of supporting the delivery of Housing services. 2. Provide proactive administrative support to ensure records are accurate and kept up to date, arrange multi-agency events and meetings, and co-ordinate work with others across the service to ensure actions are joined up and duplication of effort is avoided. 3. Work collaboratively with your colleagues and partner agencies to help to ensure that tenants get the very best service and opportunities to live independently and safely in their homes. 4. Work effectively in a changeable environment to achieve targets and service objectives with competing priorities, while assisting to continuously improving our service offer to tenants to meet changing needs and integrate digital solutions. 5. To work with other officers in the Regeneration, Housing and Environmental Services and where appropriate other Departments to ensure services are integrated at the point of delivery and to identify new opportunities for business efficiencies. 6. Support organisational change and adhere to the Council's Staff and Customer Charters. 7. Undertake other duties commensurate with the purpose of the post. 8. You are supported by your manager but are proactive in reviewing and evaluating your own performance and acting on your own initiative to improve and develop. 9. The key to your success will be strong administration and IT skills, excellent communication, interpersonal and organisation skills and the ability to deal with confidential and sensitive information. 10. You are motivational and work well with a wide range of professionals to ensure the best possible outcomes can be achieved. About The Team You'll Be Working In 1. You will support the Housing Management team through providing a high level of efficient and effective business administration and financial support. 2. The team aims to be preventative in approach, solutions focused and able to transcend organisational structures and traditional models of providing services to deliver the best possible outcomes for tenants. 3. We provide a proactive service to residents. We look to solve most issues before they escalate, we opt to take a preventative approach. About You Key Responsibilities 1. Providing an effective and efficient administrative support service to a Housing Management team. 2. To prepare and collate reports for meetings / senior managers as required. 3. Preparing mail merge documents and liaising with the print and post service to complete mailings to residents. 4. To use Agresso to set up purchase orders and process invoices accurately and efficiently in accordance with council procedures. 5. To ensure that financial standing orders are followed when obtaining quotes or purchasing items. 6. Manage The Garden Maintenance Scheme applications, Housing moves / Seaside and country homes applications and Orbis requisitions and invoices. 7. Responsible to distribute the incoming post across the teams. 8. Manage the utility bills and distribute accordingly across the team's ensuring payments are made on time. 9. Manage the online request for fobs and distribution 10. Any other broadly analogous duties, which may be allocated from time to time. 11. To attend training as required. Your Skills 1. Demonstrable administration skills. 2. Good customer service skills. Need to be able to communicate effectively orally and in writing with a range of stakeholders. 3. IT literate. 4.Highly organised. Read more about the work you'll be doing in the Role Profile. Qualifications: • You must have a background in administration. • Excellent working on all Microsoft Applications such as Excel, Word, PowerPoint. Essential for the role: Basic DBS When Interviews Will Be Held And Who To Contact The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact: Email: Telephone: Interviews for this job will be held during week commencing 7th July 2025.
To work as directed to carry out all aspects of practical amenity horticulture to the highest standards as required by the Grounds Maintenance Specification and Clients To use a high level of gardening skills to meet the horticultural standards within the specification and to undertake all horticultural operations, including: Grassing cutting duties/strimming/hedge trimming/clearing leaves and litter Planting out of bedding plants, trees and shrubs Shrub bed planting and maintenance (e.g. pruning and division) Application of chemicals Maintenance, setting out and marking sports facilities General soft landscaping works (e.g. top-soiling, cultivation, seeding, shrub-bed renewal etc.) To operate, and be responsible for ensuring that all vehicles, plant and machinery are kept in good working orders and comply with the Health and Safety at Work Act and the Road Traffic Regulations To report any defects in tools and equipment to line manager To take reasonable care of own and others safety; to co-operate with managers/ supervisors in complying with statutory health & safety duties; to report incidents, accidents, faults etc Possess knowledge of mechanical plant/equipment and its maintenance (or be prepared to undertake training) Able to demonstrate all practical aspects of horticulture, including grass cutting and general horticultual machinery
Jun 16, 2025
Contractor
To work as directed to carry out all aspects of practical amenity horticulture to the highest standards as required by the Grounds Maintenance Specification and Clients To use a high level of gardening skills to meet the horticultural standards within the specification and to undertake all horticultural operations, including: Grassing cutting duties/strimming/hedge trimming/clearing leaves and litter Planting out of bedding plants, trees and shrubs Shrub bed planting and maintenance (e.g. pruning and division) Application of chemicals Maintenance, setting out and marking sports facilities General soft landscaping works (e.g. top-soiling, cultivation, seeding, shrub-bed renewal etc.) To operate, and be responsible for ensuring that all vehicles, plant and machinery are kept in good working orders and comply with the Health and Safety at Work Act and the Road Traffic Regulations To report any defects in tools and equipment to line manager To take reasonable care of own and others safety; to co-operate with managers/ supervisors in complying with statutory health & safety duties; to report incidents, accidents, faults etc Possess knowledge of mechanical plant/equipment and its maintenance (or be prepared to undertake training) Able to demonstrate all practical aspects of horticulture, including grass cutting and general horticultual machinery
New South Quarter - Whitestone Way, London, Croydon, CR0 4FG Ref 20962 Location New South Quarter - Whitestone Way, London, Croydon, CR0 4FG Employment type Full-Time Working pattern Monday to Friday 0800 - 1700 Salary 50000 - 55000 Department Estate Management Region South London Closing date 25/06/2025 Description Exciting Opportunity Alert! Join Rendall & Rittner as an Estate Manager! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for an Estate Manager. This is an incredible career opportunity with a fantastic package. Position: Estate Manager Location: New South Quarter, Croydon, CR0 4FG Working Hours: Monday to Friday 0800 - 1700 Salary: £50,000 - £55,000 per annum (depending on experience) Contract: A permanent position that offers stability and room for growth. Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Time Off: Enjoy 25 days of holiday plus national holidays. Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house 'TSS' temp team. Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Development Details: New South Quarter is a mixed-use development located in Croydon, South London. The estate is made up of 923 homes across 8 blocks along with amenities like landscaped gardens and communal spaces. This development is conveniently located near Croydon's town centre, providing easy access to shopping, dining, and transportation options. It also includes retail and commercial spaces, contributing to a vibrant and self-contained community. Key Responsibilities and Requirements: As an Estate Manager at Rendall & Rittner, you will: You will be an experienced, well rounded residential estate manager with strong technical knowledge and understanding of M&E plant. You have a track record in managing large and complex schemes, taking a hands-on role with the ability to lead, develop and inspire a team. You have a strong health and safety background, ensuring statutory compliance and keeping up to date with the changing legislation. You have experience conducting site inspections, ensuring Health & Safety regulations are adhered to and having a good working knowledge in building maintenance systems. You have experience managing staff and relevant employment related issues. You are an expert in leasehold legislation and managing client relationships with the ability to utilise your knowledge, adapt your communication skills and take a proactive, tailored approach. You are a multi-tasker with the ability to manage large and busy operations, managing contracts, M&E and various service providers. You have managed a variety of major works or CAPEX projects and have a good understanding of the section 20 processes as well as managing projects from start to completion. You'll have managed budgets and overall expenditure for a residential development, working closely with the Property Managers. You'll already have some brilliant experiences behind you in relation to delivering great customer service - second to none service - taking a proactive approach to delivering exceptional customer service, anticipating resident needs and wants, adding value to the estate and managing complaints. You'll have achieved TPI associate/membership. Any additional qualifications such as NEBOSH, RICS, will also be beneficial. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. T "Ref ." Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. Some developments vary. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!
Jun 14, 2025
Full time
New South Quarter - Whitestone Way, London, Croydon, CR0 4FG Ref 20962 Location New South Quarter - Whitestone Way, London, Croydon, CR0 4FG Employment type Full-Time Working pattern Monday to Friday 0800 - 1700 Salary 50000 - 55000 Department Estate Management Region South London Closing date 25/06/2025 Description Exciting Opportunity Alert! Join Rendall & Rittner as an Estate Manager! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for an Estate Manager. This is an incredible career opportunity with a fantastic package. Position: Estate Manager Location: New South Quarter, Croydon, CR0 4FG Working Hours: Monday to Friday 0800 - 1700 Salary: £50,000 - £55,000 per annum (depending on experience) Contract: A permanent position that offers stability and room for growth. Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Time Off: Enjoy 25 days of holiday plus national holidays. Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house 'TSS' temp team. Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Development Details: New South Quarter is a mixed-use development located in Croydon, South London. The estate is made up of 923 homes across 8 blocks along with amenities like landscaped gardens and communal spaces. This development is conveniently located near Croydon's town centre, providing easy access to shopping, dining, and transportation options. It also includes retail and commercial spaces, contributing to a vibrant and self-contained community. Key Responsibilities and Requirements: As an Estate Manager at Rendall & Rittner, you will: You will be an experienced, well rounded residential estate manager with strong technical knowledge and understanding of M&E plant. You have a track record in managing large and complex schemes, taking a hands-on role with the ability to lead, develop and inspire a team. You have a strong health and safety background, ensuring statutory compliance and keeping up to date with the changing legislation. You have experience conducting site inspections, ensuring Health & Safety regulations are adhered to and having a good working knowledge in building maintenance systems. You have experience managing staff and relevant employment related issues. You are an expert in leasehold legislation and managing client relationships with the ability to utilise your knowledge, adapt your communication skills and take a proactive, tailored approach. You are a multi-tasker with the ability to manage large and busy operations, managing contracts, M&E and various service providers. You have managed a variety of major works or CAPEX projects and have a good understanding of the section 20 processes as well as managing projects from start to completion. You'll have managed budgets and overall expenditure for a residential development, working closely with the Property Managers. You'll already have some brilliant experiences behind you in relation to delivering great customer service - second to none service - taking a proactive approach to delivering exceptional customer service, anticipating resident needs and wants, adding value to the estate and managing complaints. You'll have achieved TPI associate/membership. Any additional qualifications such as NEBOSH, RICS, will also be beneficial. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. T "Ref ." Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. Some developments vary. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!
Landscape Maintenance Supervisor - Green Walls Salary £32,000 to £36,000, Travel (Oyster Card) Overtime and Benefits Mobile in London & South East Permanent You will head up a team of 2 Maintenance Operatives in this industry leading specialist Landscaper. You will have full responsibility for maintaining the company s Living Walls and Urban Greening Installations to the highest standard and will often be Front of House , communicating with the client and representing the company. The Company: Our client is a leading installer of Living Walls and green solutions for urban environments. They currently employ over 100 staff in their head office, nursery and in the field, operating from a fleet of vehicles servicing projects across the UK. The Job: As a Horticultural Supervisor, you will be responsible for maintaining Living Walls at a number of the companies most prestigious sites in Central London and across the South. You will be based from home and need to go into the company yard on an occasional basis. The company have some sites that are outside of London and would require a few nights away (max 20) per year. The company pay accommodation, meals and £25 per night. Attend site General maintenance and upkeep of living walls to a high standard Maintain assigned Living walls and irrigation systems Confidently assess living walls and send reports to the maintenance manager Organise and schedule own workload Friendly, professional communication with client contact The Person: You will be an experienced Gardener or Horticulturist, hold a recognised Horticultural qualification, be able to be able to demonstrate initiative, possess excellent communication and customer service skills. Horticulture experience working with Living Walls and Green Architecture A knowledge of Irrigation systems Good plant knowledge PA1 & PA6 Current UK Driving Licence Excellent customer service skills Ideally hold IPAF and PASMA
Jun 14, 2025
Full time
Landscape Maintenance Supervisor - Green Walls Salary £32,000 to £36,000, Travel (Oyster Card) Overtime and Benefits Mobile in London & South East Permanent You will head up a team of 2 Maintenance Operatives in this industry leading specialist Landscaper. You will have full responsibility for maintaining the company s Living Walls and Urban Greening Installations to the highest standard and will often be Front of House , communicating with the client and representing the company. The Company: Our client is a leading installer of Living Walls and green solutions for urban environments. They currently employ over 100 staff in their head office, nursery and in the field, operating from a fleet of vehicles servicing projects across the UK. The Job: As a Horticultural Supervisor, you will be responsible for maintaining Living Walls at a number of the companies most prestigious sites in Central London and across the South. You will be based from home and need to go into the company yard on an occasional basis. The company have some sites that are outside of London and would require a few nights away (max 20) per year. The company pay accommodation, meals and £25 per night. Attend site General maintenance and upkeep of living walls to a high standard Maintain assigned Living walls and irrigation systems Confidently assess living walls and send reports to the maintenance manager Organise and schedule own workload Friendly, professional communication with client contact The Person: You will be an experienced Gardener or Horticulturist, hold a recognised Horticultural qualification, be able to be able to demonstrate initiative, possess excellent communication and customer service skills. Horticulture experience working with Living Walls and Green Architecture A knowledge of Irrigation systems Good plant knowledge PA1 & PA6 Current UK Driving Licence Excellent customer service skills Ideally hold IPAF and PASMA
Low Carbon Recruitment Ltd
Welwyn Garden City, Hertfordshire
Contract Manager Rail Hard FM Services Location: Hertfordshire Salary: Competitive + Benefits + Electric Car Contract Type: Permanent / Full-Time Reports To: Operations Director / Regional Manager About the Role We are seeking a proactive and results-driven Contract Manager that is ideally electrical bias to lead the delivery of a high-profile rail Hard FM services contract , ensuring full compliance with all KPIs and SLAs. This is a fantastic opportunity for an experienced professional or a capable Contract Supervisor ready to take the next step who thrives in a fast-paced, safety-critical environment. Key Responsibilities Lead the end-to-end delivery of Hard FM services across rail infrastructure, ensuring all works meet contractual KPIs, SLAs, and company standards. Conduct inspections of ongoing and completed works, ensuring quality, compliance, and adherence to technical specifications. Provide hands-on technical support to both clients and internal teams, resolving queries and offering expert guidance. Manage procurement of materials, ensuring best value, timely delivery, and alignment with project requirements. Ensure all works are delivered on time, within budget, and to the required technical and safety standards. Act as the main point of contact for the client, attending site and contract meetings, and maintaining strong working relationships. Allocate and oversee work issued to specialist subcontractors, ensuring compliance with access protocols, response times, and client expectations. Estimate and submit quotations for additional works, ensuring accuracy and commercial viability. Undertake condition surveys and produce life expectancy reports, supporting asset management and long-term planning. Review tender documentation and develop detailed scopes of work, ensuring clarity and alignment with client requirements. Break down tender packages, coordinate supplier pricing, and manage the full tender return process including cover letters and supporting documentation. Perform drawing take-offs, compile materials lists, and obtain competitive supplier quotes. Raise and manage RFIs to clarify tender ambiguities and ensure accurate project delivery. Develop tender programmes and procurement schedules, aligning resources and timelines for successful mobilisation. Compile Contract Sum Analyses (CSA) and other commercial documentation to support project costing and reporting. Project manage works from mobilisation to completion, ensuring seamless coordination across all phases. Candidate Profile Essential: Proven experience in Hard FM contract management, ideally within the rail or transport sector. Strong electrical knowledge/ experience Strong understanding of statutory compliance, asset management, and maintenance regimes. Excellent leadership, communication, and stakeholder management skills. Ability to interpret and deliver against contractual KPIs and SLAs. Full UK driving licence and willingness to travel across sites. Desirable: PTS (Personal Track Safety) certification. Technical qualifications in M&E or Building Services. Experience using CAFM systems. Candidates with Contract Supervisor experience and demonstrable leadership potential will be considered.
Jun 13, 2025
Full time
Contract Manager Rail Hard FM Services Location: Hertfordshire Salary: Competitive + Benefits + Electric Car Contract Type: Permanent / Full-Time Reports To: Operations Director / Regional Manager About the Role We are seeking a proactive and results-driven Contract Manager that is ideally electrical bias to lead the delivery of a high-profile rail Hard FM services contract , ensuring full compliance with all KPIs and SLAs. This is a fantastic opportunity for an experienced professional or a capable Contract Supervisor ready to take the next step who thrives in a fast-paced, safety-critical environment. Key Responsibilities Lead the end-to-end delivery of Hard FM services across rail infrastructure, ensuring all works meet contractual KPIs, SLAs, and company standards. Conduct inspections of ongoing and completed works, ensuring quality, compliance, and adherence to technical specifications. Provide hands-on technical support to both clients and internal teams, resolving queries and offering expert guidance. Manage procurement of materials, ensuring best value, timely delivery, and alignment with project requirements. Ensure all works are delivered on time, within budget, and to the required technical and safety standards. Act as the main point of contact for the client, attending site and contract meetings, and maintaining strong working relationships. Allocate and oversee work issued to specialist subcontractors, ensuring compliance with access protocols, response times, and client expectations. Estimate and submit quotations for additional works, ensuring accuracy and commercial viability. Undertake condition surveys and produce life expectancy reports, supporting asset management and long-term planning. Review tender documentation and develop detailed scopes of work, ensuring clarity and alignment with client requirements. Break down tender packages, coordinate supplier pricing, and manage the full tender return process including cover letters and supporting documentation. Perform drawing take-offs, compile materials lists, and obtain competitive supplier quotes. Raise and manage RFIs to clarify tender ambiguities and ensure accurate project delivery. Develop tender programmes and procurement schedules, aligning resources and timelines for successful mobilisation. Compile Contract Sum Analyses (CSA) and other commercial documentation to support project costing and reporting. Project manage works from mobilisation to completion, ensuring seamless coordination across all phases. Candidate Profile Essential: Proven experience in Hard FM contract management, ideally within the rail or transport sector. Strong electrical knowledge/ experience Strong understanding of statutory compliance, asset management, and maintenance regimes. Excellent leadership, communication, and stakeholder management skills. Ability to interpret and deliver against contractual KPIs and SLAs. Full UK driving licence and willingness to travel across sites. Desirable: PTS (Personal Track Safety) certification. Technical qualifications in M&E or Building Services. Experience using CAFM systems. Candidates with Contract Supervisor experience and demonstrable leadership potential will be considered.
Property Clearance Operatives- Swindon- SN2 Property Clearance Operatives are needed for a mobile role in Swindon/Bath The job duties are below are needed for long term positions working with one of the UK's largest Property Security, Maintenance and Management companies. Duties will include: Driving and loading Vans and Caged Vans Cleaning and Clearing vacant social housing properties, both the interior and exterior gardens after the tenant has vacated the property. Remove any lounge, bedroom or kitchen furniture left behind. Remove any other items left behind by tenant Remove old carpets, underlay, curtains etc Remove any old/damaged outbuildings/sheds from the garden Trim back hedges and grassed garden areas Remove any debris left in gardens/tards/driveways Deliver and retrieve security keys Cleaning in the Properties such as doors, skirting and any other cleaning duties needed Any other tasks as directed by the site manager The first 30 mins of travel is unpaid Working hours are Monday to Friday, 07:30am - 4:30pm with overtime available at good rates 13.68 per hour These roles will become permanent after 13 weeks probation if all goes well. Training will be provided Immediate starts available Candidates must have a driving licence You will be paired up with a worker in the SN2 area Please note that you may have to go for a one off induction in Bristol- travel expenses will be covered
Jun 13, 2025
Seasonal
Property Clearance Operatives- Swindon- SN2 Property Clearance Operatives are needed for a mobile role in Swindon/Bath The job duties are below are needed for long term positions working with one of the UK's largest Property Security, Maintenance and Management companies. Duties will include: Driving and loading Vans and Caged Vans Cleaning and Clearing vacant social housing properties, both the interior and exterior gardens after the tenant has vacated the property. Remove any lounge, bedroom or kitchen furniture left behind. Remove any other items left behind by tenant Remove old carpets, underlay, curtains etc Remove any old/damaged outbuildings/sheds from the garden Trim back hedges and grassed garden areas Remove any debris left in gardens/tards/driveways Deliver and retrieve security keys Cleaning in the Properties such as doors, skirting and any other cleaning duties needed Any other tasks as directed by the site manager The first 30 mins of travel is unpaid Working hours are Monday to Friday, 07:30am - 4:30pm with overtime available at good rates 13.68 per hour These roles will become permanent after 13 weeks probation if all goes well. Training will be provided Immediate starts available Candidates must have a driving licence You will be paired up with a worker in the SN2 area Please note that you may have to go for a one off induction in Bristol- travel expenses will be covered
Company Description Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults. All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, and a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings. Join our motivated and vibrant Team and build your career with us. Job Description Summary The Front Office Manager is a pivotal role within the hotel, responsible for ensuring the seamless operation of the front desk and guest services. As a leader in the Front Office Department, the Front Office Manager oversees the team, fosters exceptional guest experiences, and maintains efficient front desk operations. The Front Office Manager is expected to lead by example, demonstrating exceptional customer service, problem-solving abilities, and effective communication skills. Responsibilities Guest Service Excellence Greet and assist guests in a warm, courteous, and professional manner. Handle guest complaints and inquiries promptly, striving to resolve issues to ensure guest satisfaction. Ensure guests receive accurate and timely information about hotel amenities, services, and local attractions. Handle guest complaints and concerns in a professional and empathetic manner, aiming for swift and satisfactory resolution. Maintain a deep understanding of the local area to provide guests with information about attractions, restaurants, and services. Establish and maintain positive relationships with repeat guests, VIPs, and corporate clients. Implement strategies to enhance guest loyalty and satisfaction, contributing to positive online reviews and ratings. Front Desk Operations Oversee the front desk team's daily operations, including check-in, check-out, and guest registration processes. Monitor room availability, reservations, and room assignments to maximize occupancy and revenue. Maintain accurate and organized guest records, ensuring compliance with privacy and security protocols. Coordinate with housekeeping and maintenance departments to ensure timely room readiness. Team Leadership Recruit, train, supervise, and evaluate front desk staff, fostering a positive work environment. Set performance expectations and provide ongoing feedback to team members. Conduct regular team meetings and training sessions to enhance guest service skills and departmental knowledge. Financial Management Monitor and manage room rates, occupancy levels, and revenue to meet established targets. Review and approve billing and invoicing for guest services, ensuring accuracy and timeliness. Assist in the preparation of budgets and financial reports related to the Front Office Department. Technology and Systems Proficiently use hotel management software and technology to manage reservations, check-ins, and guest preferences. Troubleshoot and resolve technical issues related to front desk systems. Emergency Response Act as a key contact for emergency situations, following established protocols to ensure guest safety and well-being. Maintain knowledge of hotel evacuation procedures and assist in training staff on emergency protocols. Administration Work closely with the Finance department to produce monthly financial reports timely & accurately. Work closely with the People & Culture Leader to monitor and keep updated all records and schedules relating to departments operating performance, quality assurance/control management and training to ensure planning and completion is carried out as per standards and can be referenced to derive historical patterns. People & Culture Heartist Relations Foster a positive and structured work environment, which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. Recruitment Hire new Heartists in conjunction with the People & Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate. Heartist Engagement and Communications Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company's success. This will include working on the Heartist Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager. Learning & Talent Development & Performance Management Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilized. For all supervisory positions have a transparent development programin place in conjunction with the People & Culture leader as well as Learning & Development. Development of direct reports to give them ongoing feedback and development. Finance The activities and contribution of the role will impact the performance of the hotel. They will act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate. They will be required to exercise sound judgment and integrity at all times to ensure confidentiality of protected information. Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings. Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing hotel revenue. Qualifications Abilities/Key Competencies/Skills Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company's Heartist service culture to be responsive, respectful and deliver a great experience. Leading Myself Positive Orientation. Operational Decision Making. Self-Development & Management. Leading Others Developing an Empowered Team. Leading an Engaged and Diverse Team. Communication. Leading the Business Advocating Guest Passion. Business Planning and Analysis. Business Improvement and Change. Experience/Certificates/Education Bachelor's degree in Hospitality Management, Business, or related field. Proven experience in Front Office roles within the hospitality industry. Previous working experience in a truly global work environment is essential. Prior experience in pre-opening. Strong problem-solving abilities and a commitment to guest satisfaction. Excellent communication, interpersonal, and team leadership skills. Proficiency in hotel management software (Opera). Strong management skills with the ability to prioritize and manage multiple tasks simultaneously. Adept at data analysis and using insights to drive decision-making. Flexibility to adapt to a dynamic and fast-paced environment. Native Arabic speaker and fluency in verbal and written English is essential. Must be a highly capable user of Microsoft office programs including Excel, Word, PowerPoint and Outlook.
Jun 13, 2025
Full time
Company Description Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults. All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, and a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings. Join our motivated and vibrant Team and build your career with us. Job Description Summary The Front Office Manager is a pivotal role within the hotel, responsible for ensuring the seamless operation of the front desk and guest services. As a leader in the Front Office Department, the Front Office Manager oversees the team, fosters exceptional guest experiences, and maintains efficient front desk operations. The Front Office Manager is expected to lead by example, demonstrating exceptional customer service, problem-solving abilities, and effective communication skills. Responsibilities Guest Service Excellence Greet and assist guests in a warm, courteous, and professional manner. Handle guest complaints and inquiries promptly, striving to resolve issues to ensure guest satisfaction. Ensure guests receive accurate and timely information about hotel amenities, services, and local attractions. Handle guest complaints and concerns in a professional and empathetic manner, aiming for swift and satisfactory resolution. Maintain a deep understanding of the local area to provide guests with information about attractions, restaurants, and services. Establish and maintain positive relationships with repeat guests, VIPs, and corporate clients. Implement strategies to enhance guest loyalty and satisfaction, contributing to positive online reviews and ratings. Front Desk Operations Oversee the front desk team's daily operations, including check-in, check-out, and guest registration processes. Monitor room availability, reservations, and room assignments to maximize occupancy and revenue. Maintain accurate and organized guest records, ensuring compliance with privacy and security protocols. Coordinate with housekeeping and maintenance departments to ensure timely room readiness. Team Leadership Recruit, train, supervise, and evaluate front desk staff, fostering a positive work environment. Set performance expectations and provide ongoing feedback to team members. Conduct regular team meetings and training sessions to enhance guest service skills and departmental knowledge. Financial Management Monitor and manage room rates, occupancy levels, and revenue to meet established targets. Review and approve billing and invoicing for guest services, ensuring accuracy and timeliness. Assist in the preparation of budgets and financial reports related to the Front Office Department. Technology and Systems Proficiently use hotel management software and technology to manage reservations, check-ins, and guest preferences. Troubleshoot and resolve technical issues related to front desk systems. Emergency Response Act as a key contact for emergency situations, following established protocols to ensure guest safety and well-being. Maintain knowledge of hotel evacuation procedures and assist in training staff on emergency protocols. Administration Work closely with the Finance department to produce monthly financial reports timely & accurately. Work closely with the People & Culture Leader to monitor and keep updated all records and schedules relating to departments operating performance, quality assurance/control management and training to ensure planning and completion is carried out as per standards and can be referenced to derive historical patterns. People & Culture Heartist Relations Foster a positive and structured work environment, which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. Recruitment Hire new Heartists in conjunction with the People & Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate. Heartist Engagement and Communications Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company's success. This will include working on the Heartist Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager. Learning & Talent Development & Performance Management Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilized. For all supervisory positions have a transparent development programin place in conjunction with the People & Culture leader as well as Learning & Development. Development of direct reports to give them ongoing feedback and development. Finance The activities and contribution of the role will impact the performance of the hotel. They will act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate. They will be required to exercise sound judgment and integrity at all times to ensure confidentiality of protected information. Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings. Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing hotel revenue. Qualifications Abilities/Key Competencies/Skills Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company's Heartist service culture to be responsive, respectful and deliver a great experience. Leading Myself Positive Orientation. Operational Decision Making. Self-Development & Management. Leading Others Developing an Empowered Team. Leading an Engaged and Diverse Team. Communication. Leading the Business Advocating Guest Passion. Business Planning and Analysis. Business Improvement and Change. Experience/Certificates/Education Bachelor's degree in Hospitality Management, Business, or related field. Proven experience in Front Office roles within the hospitality industry. Previous working experience in a truly global work environment is essential. Prior experience in pre-opening. Strong problem-solving abilities and a commitment to guest satisfaction. Excellent communication, interpersonal, and team leadership skills. Proficiency in hotel management software (Opera). Strong management skills with the ability to prioritize and manage multiple tasks simultaneously. Adept at data analysis and using insights to drive decision-making. Flexibility to adapt to a dynamic and fast-paced environment. Native Arabic speaker and fluency in verbal and written English is essential. Must be a highly capable user of Microsoft office programs including Excel, Word, PowerPoint and Outlook.
Role: Fitness Coach - Fixed Term Contract - 12 Months Location of work: Embassy Gardens, Vauxhall Hours of work : 40 per week, 5 Shifts across Monday to Sunday. Duties & Responsibilities To support the Health Club Manager with all operational aspects of the leisure facility. To contribute to the development of the department by promoting the leisure services to members and tracking their progress. To consistently deliver a best in class level of customer care to all residents and guests. To work as an integral part of the team, to greet and interact with residents/guests, carry out duties as specified and ensure the environment and equipment is maintained to the highest standards. To teach one class per shift as a minimum. Where necessary, more than one class may be required during a shift. Responsible for offering residents and guests a 7-star professional service at all times and ensure a safe, clean and enjoyable experience within the Leisure facility. Proactively ensure the smooth and professional running of the leisure facility. Teach exercise classes to residents/guests of the leisure facility. When required train residents/guests in personal training. Answer all residents and guests questions, concerns and complaints professionally, effectively and in a timely manner, where necessary refer on to the appropriate person. Be fully familiar with the services offered by the leisure facility/resort and serve as a customer service liaison between residents/guests and management. Help with resident/guest retention and growth by interacting in an intelligent, tactful and friendly manner. Communicate regularly with the HCM and offer suggestions regarding improvements to the operation of the leisure facilities. Smile; be friendly, helpful, and courteous to all residents and guests. Undertake all responsibility vested in the post-holder in relation to such legislation as the Health & Safety at Work act, Fire Cautions, COSHH, etc. Complete all procedural documentation in a timely basis (incident reports, maintenance requests, and shift changes etc.). Stock all storage units; clean and organize all fitness areas, including cleaning all fitness equipment, studios and any rooms/areas within the leisure facility. Monitor music levels and ensure the audible level of TV and sound systems are not disrupting member workouts by being too loud that they are audible over personal head phones. Anticipate residents/guests needs and volunteer information and guidance where necessary. Ensure you are visible at all times for assisting members and guests as much as possible and notify HCM/Shift Manager before taking a break. If your shift ends and there is no replacement you must remain in shift until appropriate cover has been identified and the HCM/Shift Manager has been notified. Check and initial the communications log on a consistent basis and communicate with the HCM on an as needed basis. Make sure all notice boards are maintained with up to date information and are aesthetically pleasing. Skills, Experience & Qualifications Recognised fitness qualification Personal Trainer Level 3 or above. Ballymore Operate as an equal opportunities employer.
Jun 13, 2025
Full time
Role: Fitness Coach - Fixed Term Contract - 12 Months Location of work: Embassy Gardens, Vauxhall Hours of work : 40 per week, 5 Shifts across Monday to Sunday. Duties & Responsibilities To support the Health Club Manager with all operational aspects of the leisure facility. To contribute to the development of the department by promoting the leisure services to members and tracking their progress. To consistently deliver a best in class level of customer care to all residents and guests. To work as an integral part of the team, to greet and interact with residents/guests, carry out duties as specified and ensure the environment and equipment is maintained to the highest standards. To teach one class per shift as a minimum. Where necessary, more than one class may be required during a shift. Responsible for offering residents and guests a 7-star professional service at all times and ensure a safe, clean and enjoyable experience within the Leisure facility. Proactively ensure the smooth and professional running of the leisure facility. Teach exercise classes to residents/guests of the leisure facility. When required train residents/guests in personal training. Answer all residents and guests questions, concerns and complaints professionally, effectively and in a timely manner, where necessary refer on to the appropriate person. Be fully familiar with the services offered by the leisure facility/resort and serve as a customer service liaison between residents/guests and management. Help with resident/guest retention and growth by interacting in an intelligent, tactful and friendly manner. Communicate regularly with the HCM and offer suggestions regarding improvements to the operation of the leisure facilities. Smile; be friendly, helpful, and courteous to all residents and guests. Undertake all responsibility vested in the post-holder in relation to such legislation as the Health & Safety at Work act, Fire Cautions, COSHH, etc. Complete all procedural documentation in a timely basis (incident reports, maintenance requests, and shift changes etc.). Stock all storage units; clean and organize all fitness areas, including cleaning all fitness equipment, studios and any rooms/areas within the leisure facility. Monitor music levels and ensure the audible level of TV and sound systems are not disrupting member workouts by being too loud that they are audible over personal head phones. Anticipate residents/guests needs and volunteer information and guidance where necessary. Ensure you are visible at all times for assisting members and guests as much as possible and notify HCM/Shift Manager before taking a break. If your shift ends and there is no replacement you must remain in shift until appropriate cover has been identified and the HCM/Shift Manager has been notified. Check and initial the communications log on a consistent basis and communicate with the HCM on an as needed basis. Make sure all notice boards are maintained with up to date information and are aesthetically pleasing. Skills, Experience & Qualifications Recognised fitness qualification Personal Trainer Level 3 or above. Ballymore Operate as an equal opportunities employer.
About the team The role of the Facility Management Unit is to ensure that the GLA's headquarters at City Hall, the GLA demised space at Union Street and the national heritage assets of Trafalgar Square and Parliament Square Gardens are managed effectivity, meet the needs of those using them and comply with statutory requirements, providing a suitable and safe environment for everyone. The responsibility for managing the Squares is set out in the Greater London Authority Act 1999 and covers the care, control, management and prevention of abuses. The Unit is split into 3 teams covering hard services (engineering, maintenance and infrastructure), support services (including security and accommodation) and amenities and events (including cleansing, porterage, catering and hospitality). Managing and delivering projects ranging from building works, refurbishments, events through to office moves are common across all 3 workstreams. About the role This role is the facilities specialist leading in project management and the day to day management and delivery of hard services and infrastructure facilities operations. This includes setting the standards, tone and culture for hard services to create a safe, welcoming and inclusive customer experience at the Authority's core sites at City Hall, Union Street, and the iconic listed sites at Trafalgar Square and Parliament Square Garden, Projects and Technical Services: Deputise for the Facilities Managers and other Assistant Facilities Managers when required. Project management of infrastructure and building fabric projects, accommodation moves and changes, procurement of allocated facilities contracts and providing facilities management input into corporate projects such as high profile event and the GLA elections. Manage and oversee the capital project programme across the Authority's core sites, taking ownership of the projects calendar and liaising with the events team to deconflict programmes. Act as the technical specialist in Computer Aided Drawing systems, designing, editing and maintaining building drawings and developing and maintaining a suitable drawing filing system. Manage the technical services areas of the Computer Aided Facilities Management System. Analysing performance data, monitoring trends, and acting on findings and the preparation and execution of improvement plans. Training other members of staff and contractors in the use of FM IT systems. Facilities Operations: Ensure compliance with building regulations and health and safety legislation and participate in risk assessment of all areas and activities under control of the job. Manage and coordinate the day to day delivery of outsourced Hard Services contracts ensuring compliance with terms, conditions and specifications, monitoring key performance indicators and overseeing and co-ordinating the work of their on-site teams, including: Building and fabric maintenance covering both planned preventative maintenance and reactive maintenance tasks. Conservation and protection of the listed national heritage sites and their statues, monuments and structures at Trafalgar Square and Parliament Square Gardens. Broadcasting and audio-visual services in direct support of the Authority's statutory meetings and the GLA Elections, including checking the operability of AV systems in the principle public meeting rooms and assisting and advising users, in conjunction with the broadcast contractor, with set-ups. Managing the utility contracts, ensuring continuity of supply and that the Authority is getting best value and meeting its carbon net zero commitments. Provide management and operational support to events and facilities operations at City Hall, Union Street, Trafalgar Squares, Parliament Square or at other locations, as and when required. Monitor quality and performance of FM hard services and technical building assets, analyse data, carry out trend analysis, benchmark services and act on findings. Budget monitoring of the services and projects for the areas of responsibility. Operations planning and managing Emergencies & Incidents: Develop and implement Standard Operating Procedures (SOPs) and instructions for the areas of responsibility, that support operational plans and the facilities strategy, quality assuring service delivery and maintaining standards. Prepare and deliver operational emergency response and business continuity procedures for the areas of responsibility, including power outage response and recovery plans and creating aide memoires that support tactical plans. Act as the first line of management response in dealing with complaints and facilities or service failures at Authority sites and liaising with the appropriate FM workstream and implementing contingency procedures when required. Design and implement testing and exercising for the areas of responsibility, including fire evacuation exercises and leading on the co-ordination of providing technical building information to the emergency services during fire incidents. Participate as a member of the command and control cadre for emergencies and incidents. Participate in the out of hours Duty Officer and management rota for the Authority's premises at City Hall, Trafalgar Square and Parliament Square Gardens. Duty Building Manager: Perform the role of the duty building manager, ensuring the building is presented to a high standard and that the services provided meet the Authority's operational requirements. Monitoring the general functioning and safety of the building and events, liaising with specialist service suppliers, relevant Facilities Managers and addressing any issues that need resolving or that are emerging. This will mainly focus on immediate operational needs and taking responsibility for events that take place in City Hall. This will mean having operational management control over other FM disciplines such as Reception/Helpdesk, Catering, Cleaning, Porterage, Broadcasting and Maintenance. Resolving service complaints and complex issues from internal and external event organisers and assisting them in delivering their activity in line with contracts/service levels. Carry out the duties of a Greater London Authority (GLA) warranted Enforcement Officer in relation to Trafalgar Square and Parliament Square and when required prepare evidence for prosecutions under the byelaws and Police Reform and Social Responsibility Act 2011. Attending court to give evidence as necessary. Staffing: Responsible for managing one Facilities Officer. This includes all aspects of staff management, maintaining standards, ensuring that staff work in accordance with the SOPs, instructions, the Authority's policies and code of ethics. Carrying out recruitment, conducting performance reviews, monitoring and managing absence, carrying out return to works interviews after sickness, conducting informal guidance meetings, standard setting meetings and disciplinary investigations. Ensure that the Facilities Officer is trained and competent to carry out their roles, including any statutory or mandatory corporate training and maintaining training records. Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams. Realise the benefits of London's diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London's communities. Special Conditions This is predominantly an operational role that requires attendance in person at the Authority's core sites at City Hall, Union Street, Trafalgar Square or Parliament Square. Some occasional working from home is possible when carrying out planning and project work. The job holder will be required to qualify to become a warranted enforcement Officer in relation to the legislation covering Trafalgar Square and Parliament Square Gardens, within 4 months of commencing the role, training for this will be provided. The job holder must maintain a valid first aid at work qualification, or equivalent qualification appropriate to the workplace. The job holder must have personal resilience and maintain an appropriate level of physical fitness to carry out all aspects of the role including the ability to access plant rooms, read meters, climb ladders and move items of portable equipment and furniture should the need arise. This is a non-uniformed position. The job holder will be required to maintain a standard of personal appearance which is appropriate to a front of house role, and which is acceptable to the Facilities Manager - Hard Services. This requires the job holder to supply and wear their own formal business suit. The job holder will be required to participate in a duty manager rota to provide cover out of normal business hours, for which a special allowance is paid. When on call as the Duty Officer the job, holder must be within 4 hours travelling time from City Hall and fit for duty. What your day will look like: Multi-tasking across a range of subject areas and prioritising your work Ensuring that City Hall and the GLA demised space at Union Street are available and that all the key services and facilities are operational. Working with the FM Helpdesk team and picking up any escalated issues. . click apply for full job details
Jun 12, 2025
Full time
About the team The role of the Facility Management Unit is to ensure that the GLA's headquarters at City Hall, the GLA demised space at Union Street and the national heritage assets of Trafalgar Square and Parliament Square Gardens are managed effectivity, meet the needs of those using them and comply with statutory requirements, providing a suitable and safe environment for everyone. The responsibility for managing the Squares is set out in the Greater London Authority Act 1999 and covers the care, control, management and prevention of abuses. The Unit is split into 3 teams covering hard services (engineering, maintenance and infrastructure), support services (including security and accommodation) and amenities and events (including cleansing, porterage, catering and hospitality). Managing and delivering projects ranging from building works, refurbishments, events through to office moves are common across all 3 workstreams. About the role This role is the facilities specialist leading in project management and the day to day management and delivery of hard services and infrastructure facilities operations. This includes setting the standards, tone and culture for hard services to create a safe, welcoming and inclusive customer experience at the Authority's core sites at City Hall, Union Street, and the iconic listed sites at Trafalgar Square and Parliament Square Garden, Projects and Technical Services: Deputise for the Facilities Managers and other Assistant Facilities Managers when required. Project management of infrastructure and building fabric projects, accommodation moves and changes, procurement of allocated facilities contracts and providing facilities management input into corporate projects such as high profile event and the GLA elections. Manage and oversee the capital project programme across the Authority's core sites, taking ownership of the projects calendar and liaising with the events team to deconflict programmes. Act as the technical specialist in Computer Aided Drawing systems, designing, editing and maintaining building drawings and developing and maintaining a suitable drawing filing system. Manage the technical services areas of the Computer Aided Facilities Management System. Analysing performance data, monitoring trends, and acting on findings and the preparation and execution of improvement plans. Training other members of staff and contractors in the use of FM IT systems. Facilities Operations: Ensure compliance with building regulations and health and safety legislation and participate in risk assessment of all areas and activities under control of the job. Manage and coordinate the day to day delivery of outsourced Hard Services contracts ensuring compliance with terms, conditions and specifications, monitoring key performance indicators and overseeing and co-ordinating the work of their on-site teams, including: Building and fabric maintenance covering both planned preventative maintenance and reactive maintenance tasks. Conservation and protection of the listed national heritage sites and their statues, monuments and structures at Trafalgar Square and Parliament Square Gardens. Broadcasting and audio-visual services in direct support of the Authority's statutory meetings and the GLA Elections, including checking the operability of AV systems in the principle public meeting rooms and assisting and advising users, in conjunction with the broadcast contractor, with set-ups. Managing the utility contracts, ensuring continuity of supply and that the Authority is getting best value and meeting its carbon net zero commitments. Provide management and operational support to events and facilities operations at City Hall, Union Street, Trafalgar Squares, Parliament Square or at other locations, as and when required. Monitor quality and performance of FM hard services and technical building assets, analyse data, carry out trend analysis, benchmark services and act on findings. Budget monitoring of the services and projects for the areas of responsibility. Operations planning and managing Emergencies & Incidents: Develop and implement Standard Operating Procedures (SOPs) and instructions for the areas of responsibility, that support operational plans and the facilities strategy, quality assuring service delivery and maintaining standards. Prepare and deliver operational emergency response and business continuity procedures for the areas of responsibility, including power outage response and recovery plans and creating aide memoires that support tactical plans. Act as the first line of management response in dealing with complaints and facilities or service failures at Authority sites and liaising with the appropriate FM workstream and implementing contingency procedures when required. Design and implement testing and exercising for the areas of responsibility, including fire evacuation exercises and leading on the co-ordination of providing technical building information to the emergency services during fire incidents. Participate as a member of the command and control cadre for emergencies and incidents. Participate in the out of hours Duty Officer and management rota for the Authority's premises at City Hall, Trafalgar Square and Parliament Square Gardens. Duty Building Manager: Perform the role of the duty building manager, ensuring the building is presented to a high standard and that the services provided meet the Authority's operational requirements. Monitoring the general functioning and safety of the building and events, liaising with specialist service suppliers, relevant Facilities Managers and addressing any issues that need resolving or that are emerging. This will mainly focus on immediate operational needs and taking responsibility for events that take place in City Hall. This will mean having operational management control over other FM disciplines such as Reception/Helpdesk, Catering, Cleaning, Porterage, Broadcasting and Maintenance. Resolving service complaints and complex issues from internal and external event organisers and assisting them in delivering their activity in line with contracts/service levels. Carry out the duties of a Greater London Authority (GLA) warranted Enforcement Officer in relation to Trafalgar Square and Parliament Square and when required prepare evidence for prosecutions under the byelaws and Police Reform and Social Responsibility Act 2011. Attending court to give evidence as necessary. Staffing: Responsible for managing one Facilities Officer. This includes all aspects of staff management, maintaining standards, ensuring that staff work in accordance with the SOPs, instructions, the Authority's policies and code of ethics. Carrying out recruitment, conducting performance reviews, monitoring and managing absence, carrying out return to works interviews after sickness, conducting informal guidance meetings, standard setting meetings and disciplinary investigations. Ensure that the Facilities Officer is trained and competent to carry out their roles, including any statutory or mandatory corporate training and maintaining training records. Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams. Realise the benefits of London's diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London's communities. Special Conditions This is predominantly an operational role that requires attendance in person at the Authority's core sites at City Hall, Union Street, Trafalgar Square or Parliament Square. Some occasional working from home is possible when carrying out planning and project work. The job holder will be required to qualify to become a warranted enforcement Officer in relation to the legislation covering Trafalgar Square and Parliament Square Gardens, within 4 months of commencing the role, training for this will be provided. The job holder must maintain a valid first aid at work qualification, or equivalent qualification appropriate to the workplace. The job holder must have personal resilience and maintain an appropriate level of physical fitness to carry out all aspects of the role including the ability to access plant rooms, read meters, climb ladders and move items of portable equipment and furniture should the need arise. This is a non-uniformed position. The job holder will be required to maintain a standard of personal appearance which is appropriate to a front of house role, and which is acceptable to the Facilities Manager - Hard Services. This requires the job holder to supply and wear their own formal business suit. The job holder will be required to participate in a duty manager rota to provide cover out of normal business hours, for which a special allowance is paid. When on call as the Duty Officer the job, holder must be within 4 hours travelling time from City Hall and fit for duty. What your day will look like: Multi-tasking across a range of subject areas and prioritising your work Ensuring that City Hall and the GLA demised space at Union Street are available and that all the key services and facilities are operational. Working with the FM Helpdesk team and picking up any escalated issues. . click apply for full job details
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals. Joining us at Upton Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Poole's most stunning care home Upton Manor is a luxurious care home in Poole, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Jun 12, 2025
Full time
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals. Joining us at Upton Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Poole's most stunning care home Upton Manor is a luxurious care home in Poole, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Hamberley Care Management Limited
Brampton, Cambridgeshire
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals. Joining us at Montague House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Brampton's most stunning care home Montague House is a luxurious care home in Brampton, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Jun 12, 2025
Full time
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals. Joining us at Montague House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Brampton's most stunning care home Montague House is a luxurious care home in Brampton, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Senior Meetings and Events Planner London £35,000 - £38,000 per annum Join our client's Award-Winning Events Team! Are you ready to take your career to the next level? We have an exciting opportunity for a Senior Meetings and Events Planner to join our client's prestigious team Their iconic venue, nestled in the picturesque setting overlooking Regent s Park, is home to the our client. This magnificent location offers a variety of meeting, conference, dining, and event spaces, along with services for virtual and hybrid events, as well as a medicinal garden. The space beautifully blends the heritage of our organisation with modern architecture, creating exceptional events and lasting memories. As a Senior Event Planner, you will be a key member of their experienced and dynamic team. You will play a crucial role in converting high-revenue business opportunities and planning and coordinating both physical and hybrid events. Your efforts will help maximise income and fill unsold spaces which support our revenue targets. You will also drive high performance and engagement within the team by deputising for the diary/revenue and team managers as needed, and by supervising the commercial planning team to ensure best practices and change initiatives are implemented. In addition to managing your own events, you will support the sales team by planning and coordinating events converted from new prospective clients with high revenue potential. Your role will involve maintaining and developing high-value key accounts, networking with existing clients, and engaging with past users to generate future business and develop new leads. A strong commercial awareness of profitable business and current industry trends is essential. Responsibilities include: Liaising with customers from the initial enquiry stage, right through the customer journey to post event follow up including for physical, hybrid and virtual events. Arranging and conducting client venue visits, handling enquiries and following up with detailed proposals. Demonstrating an in-depth knowledge of the product, pricing and packages on offer, Demonstrating commercial awareness in order to successfully negotiate with customers to win their business. Participating in site visits, handling enquiries and taking ownership of large revenue events, as directed by the Business Development Manager. Ensuring the successful delivery of events, by communicating, coordinating and compiling event details and liaising with the event operations and front of house teams. Preparation and processing of accurate deposits and invoices. Generating and reporting on activities as required. Yield management, ensuring up to date activities and maintenance of accounts in the CRM system. Creating and managing Key Account plans. Delivering a consistently high level of customer service. Experience Educated to A-level, or equivalent business or event management qualification. Demonstrate relevant experience in Event Planning and Coordination with the skills, knowledge and commercial understanding required for the role. Working in a direct planning role within the hospitality/events industry specialising in conferences, meetings, dining and events, with a minimum of 2 years of experience. Working knowledge of Microsoft office applications. Being commercially aware of finance, budget management and working in a profitable business. Having knowledge of food and beverage in the context of the hospitality and events industry. Ability to prioritise your own workload and completing tasks with a high level of accuracy. Benefits The benefits they offer include: 27 days holiday per annum, plus bank holidays group personal pension plan with 7% employer contribution interest-free season ticket loan life assurance annual pay award employee assistance programme 24/7 advice and support for any work-related issues as well as any problems affecting your home life occupational health team includes employment and work-related health assessments, health checks and work station assessments cycle to work scheme corporate eye care scheme professional training and development opportunities enhanced maternity and paternity pay staff discounts platform including discounts on cinema tickets and a range of high street brands health cash plan Closing date: 5pm 4 July 2025 Interview date: Week beginning 7 July 2025
Jun 11, 2025
Full time
Senior Meetings and Events Planner London £35,000 - £38,000 per annum Join our client's Award-Winning Events Team! Are you ready to take your career to the next level? We have an exciting opportunity for a Senior Meetings and Events Planner to join our client's prestigious team Their iconic venue, nestled in the picturesque setting overlooking Regent s Park, is home to the our client. This magnificent location offers a variety of meeting, conference, dining, and event spaces, along with services for virtual and hybrid events, as well as a medicinal garden. The space beautifully blends the heritage of our organisation with modern architecture, creating exceptional events and lasting memories. As a Senior Event Planner, you will be a key member of their experienced and dynamic team. You will play a crucial role in converting high-revenue business opportunities and planning and coordinating both physical and hybrid events. Your efforts will help maximise income and fill unsold spaces which support our revenue targets. You will also drive high performance and engagement within the team by deputising for the diary/revenue and team managers as needed, and by supervising the commercial planning team to ensure best practices and change initiatives are implemented. In addition to managing your own events, you will support the sales team by planning and coordinating events converted from new prospective clients with high revenue potential. Your role will involve maintaining and developing high-value key accounts, networking with existing clients, and engaging with past users to generate future business and develop new leads. A strong commercial awareness of profitable business and current industry trends is essential. Responsibilities include: Liaising with customers from the initial enquiry stage, right through the customer journey to post event follow up including for physical, hybrid and virtual events. Arranging and conducting client venue visits, handling enquiries and following up with detailed proposals. Demonstrating an in-depth knowledge of the product, pricing and packages on offer, Demonstrating commercial awareness in order to successfully negotiate with customers to win their business. Participating in site visits, handling enquiries and taking ownership of large revenue events, as directed by the Business Development Manager. Ensuring the successful delivery of events, by communicating, coordinating and compiling event details and liaising with the event operations and front of house teams. Preparation and processing of accurate deposits and invoices. Generating and reporting on activities as required. Yield management, ensuring up to date activities and maintenance of accounts in the CRM system. Creating and managing Key Account plans. Delivering a consistently high level of customer service. Experience Educated to A-level, or equivalent business or event management qualification. Demonstrate relevant experience in Event Planning and Coordination with the skills, knowledge and commercial understanding required for the role. Working in a direct planning role within the hospitality/events industry specialising in conferences, meetings, dining and events, with a minimum of 2 years of experience. Working knowledge of Microsoft office applications. Being commercially aware of finance, budget management and working in a profitable business. Having knowledge of food and beverage in the context of the hospitality and events industry. Ability to prioritise your own workload and completing tasks with a high level of accuracy. Benefits The benefits they offer include: 27 days holiday per annum, plus bank holidays group personal pension plan with 7% employer contribution interest-free season ticket loan life assurance annual pay award employee assistance programme 24/7 advice and support for any work-related issues as well as any problems affecting your home life occupational health team includes employment and work-related health assessments, health checks and work station assessments cycle to work scheme corporate eye care scheme professional training and development opportunities enhanced maternity and paternity pay staff discounts platform including discounts on cinema tickets and a range of high street brands health cash plan Closing date: 5pm 4 July 2025 Interview date: Week beginning 7 July 2025
Works Project Manager Hyde Park, London (with travel to all parks) The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year. We are now looking for a Works Project Manager to join us on a full-time, permanent basis, working 36 hours per week. The Benefits - Salary of £42,631 - £48,000 per annum, depending on experience - 26 days' annual leave plus public holidays, increasing to 29 days after 3 years service - Pension scheme (3% employee contribution; up to 10% employer contribution) - Private medical insurance and healthcare cash plan - Employee assistance programme and access to mental health first aiders - Learning and development opportunities - Cycle to work scheme - Offices in a beautiful location This is a rare opportunity for a skilled project manager with experience overseeing diverse works projects and managing contractors to join our iconic and conservation-focused organisation. You ll gain the chance to work on some of the UK s most treasured green spaces, overseeing the careful preservation and enhancement of listed structures, historic buildings, and essential public amenities. Developing further experience on these exciting projects, you ll be able to build an enviable portfolio that will see your future worth grow and your expertise skyrocket. So, if you're excited by the idea of delivering meaningful projects in incredible historic park estates, we d love to hear from you. The Role As a Works Project Manager, you will oversee the delivery of a broad range of refurbishment and maintenance projects across the built environment within the Royal Parks. You will lead projects through every stage of the lifecycle, from inception and planning to execution, handover, and post-completion review, co-ordinating with architects, engineers, and contractors throughout. Your work will include high-profile schemes such as the refurbishment of key worker lodges, restoration of listed bridges, and upgrades to iconic water features and facilities, all while ensuring the careful balance between conservation, visitor experience, and sustainability. Additionally, you will: - Prepare and manage project budgets and monthly financial reports - Ensure compliance with design standards, legislation, and CDM regulations - Carry out site inspections and co-ordinate project interdependencies - Manage contractor performance and quality assurance About You To be considered as a Works Project Manager, you will need: - Experience of project management, including managing a variety of works projects from inception through to post project evaluation - Contractor management experience - Experience managing projects with multi-disciplinary teams - Experience of planning application submissions and working with planning consultants - Knowledge of project management best practice supported by working knowledge of the full project management cycle Other organisations may call this role Construction Project Manager, Refurbishment Project Manager, Historic Environment Project Manager, Infrastructure Project Manager, or Build Environment Project Manager. We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an Accessibility Tools button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity as a Works Project Manager, please apply via the button shown. Successful candidates will be appointed on merit. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Jun 11, 2025
Full time
Works Project Manager Hyde Park, London (with travel to all parks) The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year. We are now looking for a Works Project Manager to join us on a full-time, permanent basis, working 36 hours per week. The Benefits - Salary of £42,631 - £48,000 per annum, depending on experience - 26 days' annual leave plus public holidays, increasing to 29 days after 3 years service - Pension scheme (3% employee contribution; up to 10% employer contribution) - Private medical insurance and healthcare cash plan - Employee assistance programme and access to mental health first aiders - Learning and development opportunities - Cycle to work scheme - Offices in a beautiful location This is a rare opportunity for a skilled project manager with experience overseeing diverse works projects and managing contractors to join our iconic and conservation-focused organisation. You ll gain the chance to work on some of the UK s most treasured green spaces, overseeing the careful preservation and enhancement of listed structures, historic buildings, and essential public amenities. Developing further experience on these exciting projects, you ll be able to build an enviable portfolio that will see your future worth grow and your expertise skyrocket. So, if you're excited by the idea of delivering meaningful projects in incredible historic park estates, we d love to hear from you. The Role As a Works Project Manager, you will oversee the delivery of a broad range of refurbishment and maintenance projects across the built environment within the Royal Parks. You will lead projects through every stage of the lifecycle, from inception and planning to execution, handover, and post-completion review, co-ordinating with architects, engineers, and contractors throughout. Your work will include high-profile schemes such as the refurbishment of key worker lodges, restoration of listed bridges, and upgrades to iconic water features and facilities, all while ensuring the careful balance between conservation, visitor experience, and sustainability. Additionally, you will: - Prepare and manage project budgets and monthly financial reports - Ensure compliance with design standards, legislation, and CDM regulations - Carry out site inspections and co-ordinate project interdependencies - Manage contractor performance and quality assurance About You To be considered as a Works Project Manager, you will need: - Experience of project management, including managing a variety of works projects from inception through to post project evaluation - Contractor management experience - Experience managing projects with multi-disciplinary teams - Experience of planning application submissions and working with planning consultants - Knowledge of project management best practice supported by working knowledge of the full project management cycle Other organisations may call this role Construction Project Manager, Refurbishment Project Manager, Historic Environment Project Manager, Infrastructure Project Manager, or Build Environment Project Manager. We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an Accessibility Tools button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity as a Works Project Manager, please apply via the button shown. Successful candidates will be appointed on merit. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Morgan Sindall Property Services
Welwyn Garden City, Hertfordshire
Permanent Full Time (40 hours per week) We are looking to recruit a Quantity Surveyor to join our team in Welwyn. About the Role As our Quantity Surveyor, you will manage the day-to-day commercial control, reporting and management of multiple projects from award up to final account. Within the role, you ll conduct site visits and carry out surveying duties; keeping your line manager appraised of the progress of all accounts, both client and sub-contract, through to finalisation. You ll have effective commercial control of all allocated projects, including the provision of timely and accurate documentation in accordance with the reporting timetable, in particular CVR s, forecasts, continuous improvement documents, cash flow forecast and the commercial register. In conjunction with the Procurement Team, you will ensure that the procurement of sub-trades and suppliers is undertaken in a timely and cost effective manner, and manage the timely production of the main/sub-contract final accounts, including re-measurement as necessary to ensure the best result, evaluation and agreement of all variations, extensions of time, loss and expense claims. About You We re looking for an experienced Quantity Surveyor who has knowledge and understanding of measurement and valuation. Previous experience in voids and planned maintenance is preferred and you ll also have a good understanding of budgets and forecast management, CVR s and supplementary financial reports and final accounts. Knowledge of responsive, cyclical, and planned maintenance is also a must, as is competency in IT systems and packages. Knowledge of NHF SOR version 7 is desirable, as is a RICS qualification. Benefits Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday & Bank Hols Enhanced Pension Plan Private Medical Insurance (Including 24hr GP) Life Assurance Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Jun 09, 2025
Full time
Permanent Full Time (40 hours per week) We are looking to recruit a Quantity Surveyor to join our team in Welwyn. About the Role As our Quantity Surveyor, you will manage the day-to-day commercial control, reporting and management of multiple projects from award up to final account. Within the role, you ll conduct site visits and carry out surveying duties; keeping your line manager appraised of the progress of all accounts, both client and sub-contract, through to finalisation. You ll have effective commercial control of all allocated projects, including the provision of timely and accurate documentation in accordance with the reporting timetable, in particular CVR s, forecasts, continuous improvement documents, cash flow forecast and the commercial register. In conjunction with the Procurement Team, you will ensure that the procurement of sub-trades and suppliers is undertaken in a timely and cost effective manner, and manage the timely production of the main/sub-contract final accounts, including re-measurement as necessary to ensure the best result, evaluation and agreement of all variations, extensions of time, loss and expense claims. About You We re looking for an experienced Quantity Surveyor who has knowledge and understanding of measurement and valuation. Previous experience in voids and planned maintenance is preferred and you ll also have a good understanding of budgets and forecast management, CVR s and supplementary financial reports and final accounts. Knowledge of responsive, cyclical, and planned maintenance is also a must, as is competency in IT systems and packages. Knowledge of NHF SOR version 7 is desirable, as is a RICS qualification. Benefits Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday & Bank Hols Enhanced Pension Plan Private Medical Insurance (Including 24hr GP) Life Assurance Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.