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Avid Personnel Limited
Key Account Manager (Passive Fire Protection / Construction Products)
Avid Personnel Limited
Key Account Manager (Passive Fire Protection / Construction Products) £70,000 - £75,000 + Car Allowance and Fantastic Contractual Benefits & Bonuses National Role Key Account Manager (Passive Fire Protection / Construction Products) Benefits: Sunday Times's Best Place to Work 2025 Competitive Bonuse Schemes Enhanced Sickpay Enhanced company pension Healthcare for you and your family Family Friendly Policies 24/7 Employee Assistance Program We are absolutely thrilled to be working alongside our client, The Sunday Times's 'Best Place To Work' 2025, an Employer of Choice and an Award-Winning Construction Design, Manufacturing and High Performance Passive Fire solutions for building envelopes. We are looking for an experienced Key Account Manager, reporting to the Key Accounts Director, who is commercially focussed with a vast amount of experience in selling construction products in passive fire protection. Our client offers hugely competitive contractual benefits, ongoing career development and progression and an INCREDIBLE Team of peers to work with. If this role sounds like YOU, please apply NOW. Key Account Manager (Passive Fire Protection / Construction Products): The primary function of your new role as our Key Account Manager is to support the sales strategy of our clients focusing on interacting with those customers who we have strategic partnership agreements with, to the benefit of both businesses. You are the face of the business for these channels, providing a professional, responsive and positive service to customers, putting our Customers First at all times. As a Key Account Manager (KAM), you will manage the fulfilment of our Strategic Partner Agreements. To create demand for our product portfolio and system solutions. Drive compliance, be a visible partner and have responsibility for all direct and indirect sales relative to the ledger. Seek and develop new opportunities with targeted Main Contractors / Developers to add to the portfolio. Become a trusted advisor within each targeted Strategic Partner business representing our Group. Develop and maintain relationships within nominated accounts, at all levels - executive, office and site. Manage and maintain a current project listing by partner and manage their forthcoming project pipeline to provide a forecast to the business. Key Account Manager (Passive Fire Protection / Construction Products) Function, Technical Knowledge and Skills: Management of the day-to-day tasks necessary for the successful running of our strategic partner agreements, pipelines, and future collaborations Implement a key account sales plan with your nominated customers to meet the requirements, overall targets and expectations of the company s sales strategy. Manage time effectively in the field by spending at least 4 working days in front of customers a mix of regional offices and on site meetings. Develop and maintain in depth knowledge of market and sectors, especially relating to market trends, opportunities, threats, and competitors activities; and providing appropriate communication and direction to internal departments. Gain an understanding of your customers wants and needs and support them to deliver growth for both businesses. Develop close relationships with customers continually adding value to such relationships, thereby ensuring continued customer loyalty. Provide solutions for identified end users and monitor the build programme with the aim to convert to a secured project. Fully utilising the CRM system and ensuring all relevant data is up to date at all times. Work closely and collaborate with External Sales (RFM/RSM), Customer Services, Marketing, Technical Services and Site Services to co-ordinate and drive activities Develop and maintain thorough product, systems and application knowledge. Complete and submit sales reports and associated administrative tasks accurately and on time Maintain a detailed and up to date opportunity pipeline. Encourage and support promotional events to increase business opportunities. Deliver training presentations to user groups when required and agree to implement follow-up activities that will lead to winning opportunities. Your Qualifications • Relevant Previous Experience within a similar position. • Professional Technical Qualification to support the role (desired). Please click on the link to apply - ensuring your CV and contact details are completely up to date.
Jul 19, 2025
Full time
Key Account Manager (Passive Fire Protection / Construction Products) £70,000 - £75,000 + Car Allowance and Fantastic Contractual Benefits & Bonuses National Role Key Account Manager (Passive Fire Protection / Construction Products) Benefits: Sunday Times's Best Place to Work 2025 Competitive Bonuse Schemes Enhanced Sickpay Enhanced company pension Healthcare for you and your family Family Friendly Policies 24/7 Employee Assistance Program We are absolutely thrilled to be working alongside our client, The Sunday Times's 'Best Place To Work' 2025, an Employer of Choice and an Award-Winning Construction Design, Manufacturing and High Performance Passive Fire solutions for building envelopes. We are looking for an experienced Key Account Manager, reporting to the Key Accounts Director, who is commercially focussed with a vast amount of experience in selling construction products in passive fire protection. Our client offers hugely competitive contractual benefits, ongoing career development and progression and an INCREDIBLE Team of peers to work with. If this role sounds like YOU, please apply NOW. Key Account Manager (Passive Fire Protection / Construction Products): The primary function of your new role as our Key Account Manager is to support the sales strategy of our clients focusing on interacting with those customers who we have strategic partnership agreements with, to the benefit of both businesses. You are the face of the business for these channels, providing a professional, responsive and positive service to customers, putting our Customers First at all times. As a Key Account Manager (KAM), you will manage the fulfilment of our Strategic Partner Agreements. To create demand for our product portfolio and system solutions. Drive compliance, be a visible partner and have responsibility for all direct and indirect sales relative to the ledger. Seek and develop new opportunities with targeted Main Contractors / Developers to add to the portfolio. Become a trusted advisor within each targeted Strategic Partner business representing our Group. Develop and maintain relationships within nominated accounts, at all levels - executive, office and site. Manage and maintain a current project listing by partner and manage their forthcoming project pipeline to provide a forecast to the business. Key Account Manager (Passive Fire Protection / Construction Products) Function, Technical Knowledge and Skills: Management of the day-to-day tasks necessary for the successful running of our strategic partner agreements, pipelines, and future collaborations Implement a key account sales plan with your nominated customers to meet the requirements, overall targets and expectations of the company s sales strategy. Manage time effectively in the field by spending at least 4 working days in front of customers a mix of regional offices and on site meetings. Develop and maintain in depth knowledge of market and sectors, especially relating to market trends, opportunities, threats, and competitors activities; and providing appropriate communication and direction to internal departments. Gain an understanding of your customers wants and needs and support them to deliver growth for both businesses. Develop close relationships with customers continually adding value to such relationships, thereby ensuring continued customer loyalty. Provide solutions for identified end users and monitor the build programme with the aim to convert to a secured project. Fully utilising the CRM system and ensuring all relevant data is up to date at all times. Work closely and collaborate with External Sales (RFM/RSM), Customer Services, Marketing, Technical Services and Site Services to co-ordinate and drive activities Develop and maintain thorough product, systems and application knowledge. Complete and submit sales reports and associated administrative tasks accurately and on time Maintain a detailed and up to date opportunity pipeline. Encourage and support promotional events to increase business opportunities. Deliver training presentations to user groups when required and agree to implement follow-up activities that will lead to winning opportunities. Your Qualifications • Relevant Previous Experience within a similar position. • Professional Technical Qualification to support the role (desired). Please click on the link to apply - ensuring your CV and contact details are completely up to date.
Marketing Manager, Loyalty Messaging Strategy
Expedia, Inc.
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to the team This role sits in Expedia Group's Traveler Engagement and Loyalty (TEaL) team and reports to the Senior Manager, TEaL Messaging Strategy. As a member of the Insight and Messaging team you will play an integral role in driving the messaging strategy across segment teams (CRM) and loyalty, including One Key. You will work in a truly customer-focused organization and bring creativity and critical thinking to our communications across Expedia, and Vrbo. In this role you will: Build messaging strategies for TEaL- owned initiatives, including (but not limited to) loyalty programs, benefits, and offers Create marketing claims for use throughout communications. Working with analytics, develop compelling new claims that resonate with travelers and optimize our existing claims Develop improved processes to embed our messaging and claims throughout the business to drive consistency and add value to our communications Use traveler insights to identify opportunities to improve program awareness, comprehension, and appeal, removing traveler pain points Work with internal teams to ensure messaging updates are implemented throughout existing communications, including on-site and in CRM Ensure consistency of messaging across all channels, including on-site, CRM, brand, PR, and social Be a key point of contact for other teams across the business on loyalty messaging (e.g., creative briefs, on-site, CRM campaigns), running messaging surgeries and providing timely input to campaigns Conduct frequent analyses of competitor programs, looking for insights around messaging and claims and identifying further opportunities to reinforce our value propositions Experience & Qualifications: 5+ years of experience in marketing strategy, product marketing, brand marketing, loyalty marketing, or internal/external communications A strong communicator who can simplify and communicate complex concepts concisely and clearly Excellent project and stakeholder management skills with the ability to effectively influence senior executives and drive delivery through a cross-functional team A high level of attention to detail and strong copywriting skills A proactive self-starter who can convert insights into tangible actions that deliver a significant impact on the business A critical thinker with experience in structuring customer and business problems and solutions to address them Confident in tackling unstructured problems and finding quick-win solutions A passion for customer insights and understanding what makes people tick, with an interest in loyalty schemes and good knowledge of best practices across industries High-energy, creative, and motivated, with strong collaboration and teamwork skills Highly organized and flexible in response to changing needs and priorities Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request . We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Jul 19, 2025
Full time
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to the team This role sits in Expedia Group's Traveler Engagement and Loyalty (TEaL) team and reports to the Senior Manager, TEaL Messaging Strategy. As a member of the Insight and Messaging team you will play an integral role in driving the messaging strategy across segment teams (CRM) and loyalty, including One Key. You will work in a truly customer-focused organization and bring creativity and critical thinking to our communications across Expedia, and Vrbo. In this role you will: Build messaging strategies for TEaL- owned initiatives, including (but not limited to) loyalty programs, benefits, and offers Create marketing claims for use throughout communications. Working with analytics, develop compelling new claims that resonate with travelers and optimize our existing claims Develop improved processes to embed our messaging and claims throughout the business to drive consistency and add value to our communications Use traveler insights to identify opportunities to improve program awareness, comprehension, and appeal, removing traveler pain points Work with internal teams to ensure messaging updates are implemented throughout existing communications, including on-site and in CRM Ensure consistency of messaging across all channels, including on-site, CRM, brand, PR, and social Be a key point of contact for other teams across the business on loyalty messaging (e.g., creative briefs, on-site, CRM campaigns), running messaging surgeries and providing timely input to campaigns Conduct frequent analyses of competitor programs, looking for insights around messaging and claims and identifying further opportunities to reinforce our value propositions Experience & Qualifications: 5+ years of experience in marketing strategy, product marketing, brand marketing, loyalty marketing, or internal/external communications A strong communicator who can simplify and communicate complex concepts concisely and clearly Excellent project and stakeholder management skills with the ability to effectively influence senior executives and drive delivery through a cross-functional team A high level of attention to detail and strong copywriting skills A proactive self-starter who can convert insights into tangible actions that deliver a significant impact on the business A critical thinker with experience in structuring customer and business problems and solutions to address them Confident in tackling unstructured problems and finding quick-win solutions A passion for customer insights and understanding what makes people tick, with an interest in loyalty schemes and good knowledge of best practices across industries High-energy, creative, and motivated, with strong collaboration and teamwork skills Highly organized and flexible in response to changing needs and priorities Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request . We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Aspion
Internal Account Manager
Aspion Bromsgrove, Worcestershire
Internal Account Manager Location: West Midlands Industry: Metals / Manufacturing Reference: JWB3B35 Are you a proactive Internal Account Manager with a strong background in customer relationship management and sales support within the metals or industrial manufacturing sector? Do you thrive in a fast-paced, target-driven environment where attention to detail and service excellence are paramount? Are you eager to take ownership of key customer accounts, ensuring they receive the best support and service possible? If yes to all the above, I d love to speak with you! Package Salary: DOE Negotiable Working Hours: Monday to Friday Company Pension 25 Days Holiday + Bank Holidays On-site Parking Clear Progression Pathway This is more than just an office-based role it's a chance to become a vital part of a well-established, dynamic metals business. As the first point of contact for key customers, you'll play a crucial role in maintaining and growing client relationships, managing orders, and ensuring seamless communication across departments. If you're commercially driven, service-focused, and highly organised, this opportunity is ideal for you. Key Responsibilities Account Management: Build and maintain long-term relationships with assigned customers, acting as their main internal point of contact. Sales Support: Assist the external sales team with quotations, lead times, stock checks, and customer communications. Order Processing: Accurately input and manage customer orders from receipt to delivery, liaising with logistics and production teams. Problem Solving: Resolve customer queries swiftly and effectively, ensuring any issues are followed up and resolved to a high standard. Commercial Awareness: Understand pricing structures, product specifications, and margins to support effective account development. Reporting: Generate and maintain sales reports and forecasts as required by the sales team and management. Team Collaboration: Work closely with departments such as production, purchasing, and logistics to meet customer expectations. Key Skills & Experience Previous experience in an Internal Sales or Account Management role, ideally within metals , engineering , or industrial distribution . Excellent verbal and written communication skills, with the ability to build rapport quickly. Strong organisational skills with an ability to prioritise workload and manage time effectively. Proficient in using CRM systems and MS Office Suite (particularly Excel). Knowledge of metal products (sheet, bar, tube, etc.) and associated processes (cutting, fabrication) is a strong advantage. A team player with a customer-first mindset and a proactive approach to solving problems. Based in the UK and able to reliably commute to the Sheffield office. To Apply Contact: Jasmine Williams Commercial Manager (phone number removed) (url removed) At Aspion, our core values are built around transparency, innovation, passion, and collaboration. We are committed to open communication and protecting your privacy. Our policies have been updated in line with the latest General Data Protection Regulation laws you can view them on our website.
Jul 19, 2025
Full time
Internal Account Manager Location: West Midlands Industry: Metals / Manufacturing Reference: JWB3B35 Are you a proactive Internal Account Manager with a strong background in customer relationship management and sales support within the metals or industrial manufacturing sector? Do you thrive in a fast-paced, target-driven environment where attention to detail and service excellence are paramount? Are you eager to take ownership of key customer accounts, ensuring they receive the best support and service possible? If yes to all the above, I d love to speak with you! Package Salary: DOE Negotiable Working Hours: Monday to Friday Company Pension 25 Days Holiday + Bank Holidays On-site Parking Clear Progression Pathway This is more than just an office-based role it's a chance to become a vital part of a well-established, dynamic metals business. As the first point of contact for key customers, you'll play a crucial role in maintaining and growing client relationships, managing orders, and ensuring seamless communication across departments. If you're commercially driven, service-focused, and highly organised, this opportunity is ideal for you. Key Responsibilities Account Management: Build and maintain long-term relationships with assigned customers, acting as their main internal point of contact. Sales Support: Assist the external sales team with quotations, lead times, stock checks, and customer communications. Order Processing: Accurately input and manage customer orders from receipt to delivery, liaising with logistics and production teams. Problem Solving: Resolve customer queries swiftly and effectively, ensuring any issues are followed up and resolved to a high standard. Commercial Awareness: Understand pricing structures, product specifications, and margins to support effective account development. Reporting: Generate and maintain sales reports and forecasts as required by the sales team and management. Team Collaboration: Work closely with departments such as production, purchasing, and logistics to meet customer expectations. Key Skills & Experience Previous experience in an Internal Sales or Account Management role, ideally within metals , engineering , or industrial distribution . Excellent verbal and written communication skills, with the ability to build rapport quickly. Strong organisational skills with an ability to prioritise workload and manage time effectively. Proficient in using CRM systems and MS Office Suite (particularly Excel). Knowledge of metal products (sheet, bar, tube, etc.) and associated processes (cutting, fabrication) is a strong advantage. A team player with a customer-first mindset and a proactive approach to solving problems. Based in the UK and able to reliably commute to the Sheffield office. To Apply Contact: Jasmine Williams Commercial Manager (phone number removed) (url removed) At Aspion, our core values are built around transparency, innovation, passion, and collaboration. We are committed to open communication and protecting your privacy. Our policies have been updated in line with the latest General Data Protection Regulation laws you can view them on our website.
Get Staff
Recruitment Consultant
Get Staff Portsmouth, Hampshire
Recruitment Consultant Portsmouth - £26,500 starting basic salary plus Uncapped Commission = Realistic OTE £40,000 - £60,000 Per Annum + Are you looking for a career that unlocks unlimited earning potential, regular incentives and a constant flow of rewards just for doing your job? We re currently looking to grow our Engineering Division so we re on the lookout for a Recruitment Consultant to join us on a full-time, permanent basis based out of our Portsmouth office. Established in 2016, Get Staff are a professional recruitment company offering both permanent and temporary recruitment services to our clients across the UK, whilst specialising within the following markets: Engineering (Fire & Security, Entrance Systems, Lift & Escalator, HVAC & Electrical) Transport & Logistics Construction Property Healthcare Automotive With exciting plans for growth over the next few years, it s a fantastic time to join us as a Recruitment Consultant whereby you ll become a part of our existing team of expert consultants with the goal to become a top-level recruiter! Our centrally located HQ in the Portsmouth area is within easy reach of Southampton, Fareham, Portsmouth, Waterlooville and Cosham and provides stunning views of the marina while being surrounded by endless eateries! We also have a second office in the heart of Chichester, where you ll be in walking distance from quaint coffee shops and the commercial shopping centre a great way to spend your lunch break! We offer a mature environment for a Recruitment Consultant to continue their career. For this position, we hope you will bring at least 2 years of experience within a recruitment setting to our established team, however we are always open to offering training where needed to help you become the best recruiter you can be. An understanding of recruitment processes would be beneficial, with some experience in bringing on new business and successfully placing candidates in roles on a permanent basis preferred, although we will consider individuals who come from a Temporary recruitment background and who are willing to re-train. We re looking for individuals who are money driven, tenacious, resilient and who thrive on exceeding targets as well as having a proactive attitude and excellent organisation skills. All Recruitment Consultants will benefit from our 5 steps to Management Programme which provides a genuine opportunity to progress through the business. If you re looking for a company where you can carve out your own career path and look to take on more responsibility Get Staff is the employer for you. Why not join a company where Our Priority is Your Success? What s in it for you? • Centrally located HQ in easy reach of Southampton, Fareham, Portsmouth, Chichester and Waterlooville • Fully air-conditioned offices • Beautiful views of the Marina while you work • Free parking to all staff and visitors • Top level commission scheme of up to 25% earnings on billings enabling you to earn 6 figures per year • Consistency bonus paid in addition to monthly commission • Wear what you want a relaxed office environment where you can be yourself • Work from home Wednesdays incentive • Additional Weekly, Monthly and Quarterly incentives implemented by management across departments to boost morale among the team • Genuine Progression Opportunities via our 5 steps to Management programme (Graduate, Consultant, Senior, Team Leader, Division Manager) • Friday 4pm finishes • Flexible start and finish times • 25 days holiday plus Bank Holidays • Opportunity to earn 8 additional days leave per year for hitting targets = Which is up to 41 days holiday in total • Discounted Gym Memberships • Get Staff Uniform provided for those who want to wear it - Polos, Fleeces & T Shirts • Teams days out twice a year every year (Summer and Winter) • Quarterly team lunches for hitting company targets • Accredited training courses offered & paid for after successful passing of probation (REC) • Employee referral scheme - £1,000 As a Recruitment Consultant, you will: • Join our Engineering Division and become a part of our small team of consultants placing candidates in full-time, permanent positions within our existing client base • Work with our management team and other experienced consultants to better understand your specialist market within the Engineering Team and become an expert in that area • Source candidates, understand their needs and match them to a suitable role • Market our services to potential new clients bringing on new business and establishing yourself as a 360-recruitment consultant • Qualify vacancies to ensure you have all the information needed to find the ideal candidate • Manage the recruitment process from start to finish, from initial registration call through to on-boarding including candidate sourcing, role qualification, client negotiations, organising interviews and discussing offers as well as providing feedback all the while building long-lasting relationships with clients and candidates • Regularly maintain our CRM system, adding quality candidates and clients to aid the growth of the business and more specifically our Engineering Department Our Ideal Person: • You will have 2 years experience within the Recruitment Industry ideally as a 360 or 180 billing consultant, recruitment resourcer or account manager • You will have experience placing candidates in permanent or temporary positions and be willing to learn about the Engineering market • You will be resilient & tenacious with a passion for new challenges • You will enjoy achieving targets and working towards new goals • You will have strong communication & interpersonal skills • You will have a positive mind-set • You will be confident & outgoing with the ability to build relationships • You will have excellent time-management and organisational skills • You will be ambitious and determined to create a successful career within the recruitment industry Interested? If this opportunity sounds like the role you re looking for, don t waste any more time and apply today!
Jul 19, 2025
Full time
Recruitment Consultant Portsmouth - £26,500 starting basic salary plus Uncapped Commission = Realistic OTE £40,000 - £60,000 Per Annum + Are you looking for a career that unlocks unlimited earning potential, regular incentives and a constant flow of rewards just for doing your job? We re currently looking to grow our Engineering Division so we re on the lookout for a Recruitment Consultant to join us on a full-time, permanent basis based out of our Portsmouth office. Established in 2016, Get Staff are a professional recruitment company offering both permanent and temporary recruitment services to our clients across the UK, whilst specialising within the following markets: Engineering (Fire & Security, Entrance Systems, Lift & Escalator, HVAC & Electrical) Transport & Logistics Construction Property Healthcare Automotive With exciting plans for growth over the next few years, it s a fantastic time to join us as a Recruitment Consultant whereby you ll become a part of our existing team of expert consultants with the goal to become a top-level recruiter! Our centrally located HQ in the Portsmouth area is within easy reach of Southampton, Fareham, Portsmouth, Waterlooville and Cosham and provides stunning views of the marina while being surrounded by endless eateries! We also have a second office in the heart of Chichester, where you ll be in walking distance from quaint coffee shops and the commercial shopping centre a great way to spend your lunch break! We offer a mature environment for a Recruitment Consultant to continue their career. For this position, we hope you will bring at least 2 years of experience within a recruitment setting to our established team, however we are always open to offering training where needed to help you become the best recruiter you can be. An understanding of recruitment processes would be beneficial, with some experience in bringing on new business and successfully placing candidates in roles on a permanent basis preferred, although we will consider individuals who come from a Temporary recruitment background and who are willing to re-train. We re looking for individuals who are money driven, tenacious, resilient and who thrive on exceeding targets as well as having a proactive attitude and excellent organisation skills. All Recruitment Consultants will benefit from our 5 steps to Management Programme which provides a genuine opportunity to progress through the business. If you re looking for a company where you can carve out your own career path and look to take on more responsibility Get Staff is the employer for you. Why not join a company where Our Priority is Your Success? What s in it for you? • Centrally located HQ in easy reach of Southampton, Fareham, Portsmouth, Chichester and Waterlooville • Fully air-conditioned offices • Beautiful views of the Marina while you work • Free parking to all staff and visitors • Top level commission scheme of up to 25% earnings on billings enabling you to earn 6 figures per year • Consistency bonus paid in addition to monthly commission • Wear what you want a relaxed office environment where you can be yourself • Work from home Wednesdays incentive • Additional Weekly, Monthly and Quarterly incentives implemented by management across departments to boost morale among the team • Genuine Progression Opportunities via our 5 steps to Management programme (Graduate, Consultant, Senior, Team Leader, Division Manager) • Friday 4pm finishes • Flexible start and finish times • 25 days holiday plus Bank Holidays • Opportunity to earn 8 additional days leave per year for hitting targets = Which is up to 41 days holiday in total • Discounted Gym Memberships • Get Staff Uniform provided for those who want to wear it - Polos, Fleeces & T Shirts • Teams days out twice a year every year (Summer and Winter) • Quarterly team lunches for hitting company targets • Accredited training courses offered & paid for after successful passing of probation (REC) • Employee referral scheme - £1,000 As a Recruitment Consultant, you will: • Join our Engineering Division and become a part of our small team of consultants placing candidates in full-time, permanent positions within our existing client base • Work with our management team and other experienced consultants to better understand your specialist market within the Engineering Team and become an expert in that area • Source candidates, understand their needs and match them to a suitable role • Market our services to potential new clients bringing on new business and establishing yourself as a 360-recruitment consultant • Qualify vacancies to ensure you have all the information needed to find the ideal candidate • Manage the recruitment process from start to finish, from initial registration call through to on-boarding including candidate sourcing, role qualification, client negotiations, organising interviews and discussing offers as well as providing feedback all the while building long-lasting relationships with clients and candidates • Regularly maintain our CRM system, adding quality candidates and clients to aid the growth of the business and more specifically our Engineering Department Our Ideal Person: • You will have 2 years experience within the Recruitment Industry ideally as a 360 or 180 billing consultant, recruitment resourcer or account manager • You will have experience placing candidates in permanent or temporary positions and be willing to learn about the Engineering market • You will be resilient & tenacious with a passion for new challenges • You will enjoy achieving targets and working towards new goals • You will have strong communication & interpersonal skills • You will have a positive mind-set • You will be confident & outgoing with the ability to build relationships • You will have excellent time-management and organisational skills • You will be ambitious and determined to create a successful career within the recruitment industry Interested? If this opportunity sounds like the role you re looking for, don t waste any more time and apply today!
Mana Resourcing Ltd
Senior Internal Sales
Mana Resourcing Ltd Bourne, Lincolnshire
JOB TITLE: Senior Internal Sales The COMPANY Our client is the UK's acknowledged leaders in the design, manufacture and installation of industrial surface preparation and finishing machinery. Established for 40 years they are the trusted name throughout the metal preparation industry, their bespoke equipment is used in a range of sectors including marine, aerospace, alternative energy, automotive, civils and offshore. They have earned a deserved reputation for the quality of both their products and, importantly, service. The ROLE Due to an ever increasing orderbook my Client now requires a Senior Internal Sales person to join their team. Working as part of a close knit team taking pride in this vital and valued role within the organisation you will be responsible for; Proactively calling the existing account base Setting a positive example for junior staff members Account management CRM system, running/monitoring daily reports etc. The CANDIDATE Our client is looking for an Internal Sales person/Account Manager who is a team player with a strong work ethic and takes pride in doing a job well. The right Internal Account Manager candidate will possess; Experience with a CRM system Proven record in sales A technical bent Good IT skills Excellent interpersonal skills Take pride in doing a job well LOCATION: North Cambridgeshire/South Lincolnshire This role is commutable from: Peterborough Bourne Stamford Spalding Baston Glinton Werrington Morton Crowland Maxey Deeping St Nicholas Helpston Maxey Market Deeping Deeping St James ALTERNATIVE JOB TITLES: Senior Sales Support, Senior Sales, Internal Sales, Senior Internal Sales, Internal Sales Supervisor, Account Manager, Aftermarket Sales, CRM Manager, Technical Sales Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. INAND1
Jul 19, 2025
Full time
JOB TITLE: Senior Internal Sales The COMPANY Our client is the UK's acknowledged leaders in the design, manufacture and installation of industrial surface preparation and finishing machinery. Established for 40 years they are the trusted name throughout the metal preparation industry, their bespoke equipment is used in a range of sectors including marine, aerospace, alternative energy, automotive, civils and offshore. They have earned a deserved reputation for the quality of both their products and, importantly, service. The ROLE Due to an ever increasing orderbook my Client now requires a Senior Internal Sales person to join their team. Working as part of a close knit team taking pride in this vital and valued role within the organisation you will be responsible for; Proactively calling the existing account base Setting a positive example for junior staff members Account management CRM system, running/monitoring daily reports etc. The CANDIDATE Our client is looking for an Internal Sales person/Account Manager who is a team player with a strong work ethic and takes pride in doing a job well. The right Internal Account Manager candidate will possess; Experience with a CRM system Proven record in sales A technical bent Good IT skills Excellent interpersonal skills Take pride in doing a job well LOCATION: North Cambridgeshire/South Lincolnshire This role is commutable from: Peterborough Bourne Stamford Spalding Baston Glinton Werrington Morton Crowland Maxey Deeping St Nicholas Helpston Maxey Market Deeping Deeping St James ALTERNATIVE JOB TITLES: Senior Sales Support, Senior Sales, Internal Sales, Senior Internal Sales, Internal Sales Supervisor, Account Manager, Aftermarket Sales, CRM Manager, Technical Sales Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. INAND1
Travel Trade Recruitment Limited
Private Client Manager
Travel Trade Recruitment Limited
Are you looking for a new challenge in the travel and lifestyle industry? Do you have a passion for creating unforgettable experiences for discerning clients? If so, we have an exciting opportunity for you! We design and manage bespoke travel and lifestyle solutions for international UHNWs that go beyond the ordinary, from private yacht, jet charter to exclusive access to events and destinations. As a Private Client Manager, you will be responsible for managing a small portfolio of clients, providing them with personalised service and expert advice. You will handle all aspects of their travel arrangements, from itinerary planning to booking and other services. You will also proactively anticipate their needs and preferences, offering tailored recommendations and solutions. Key Responsibilities: Manage and nurture relationships for a small portfolio of high-profile clients. Plan, book, and coordinate all aspects of client travel and lifestyle arrangements. Provide expert advice to clients. Anticipate client needs and preferences in the delivery of a superior service. Maintain the highest standards of professionalism, discretion, and confidentiality. Maintain client profiles in our CRM system Skills Required: At least 2/3 years of upscale travel, lifestyle or concierge experience. A passion for travel, lifestyle and the delivery of an exceptional service, to exceed a client's expectations. Excellent communication and interpersonal skills, with the ability to build rapport and trust with high-profile clients. A proactive and flexible approach, with the ability to handle multiple requests and deadlines. A high level of professionalism, discretion, and confidentiality. An understanding of the of the world of ultra luxury. CRM/CMS system experience is an advantage Some upscale world travel experience Luxury product and destination knowledge Exceptional service delivery Communication and interpersonal skills Proactivity and flexibility Itinerary planning and booking Problem-solving and decision-making Attention to detail and accuracy Time management and organisation Teamwork and collaboration Research and analysis Customer relationship management Microsoft Office proficiency The Package: Salary up to 40,000 OTE 65,000 Full-time / Office based Some flexibility will be required the role may involve weekend / evening work Interested: If you are interested, please click to 'APPLY' or email your cv to (url removed)
Jul 19, 2025
Full time
Are you looking for a new challenge in the travel and lifestyle industry? Do you have a passion for creating unforgettable experiences for discerning clients? If so, we have an exciting opportunity for you! We design and manage bespoke travel and lifestyle solutions for international UHNWs that go beyond the ordinary, from private yacht, jet charter to exclusive access to events and destinations. As a Private Client Manager, you will be responsible for managing a small portfolio of clients, providing them with personalised service and expert advice. You will handle all aspects of their travel arrangements, from itinerary planning to booking and other services. You will also proactively anticipate their needs and preferences, offering tailored recommendations and solutions. Key Responsibilities: Manage and nurture relationships for a small portfolio of high-profile clients. Plan, book, and coordinate all aspects of client travel and lifestyle arrangements. Provide expert advice to clients. Anticipate client needs and preferences in the delivery of a superior service. Maintain the highest standards of professionalism, discretion, and confidentiality. Maintain client profiles in our CRM system Skills Required: At least 2/3 years of upscale travel, lifestyle or concierge experience. A passion for travel, lifestyle and the delivery of an exceptional service, to exceed a client's expectations. Excellent communication and interpersonal skills, with the ability to build rapport and trust with high-profile clients. A proactive and flexible approach, with the ability to handle multiple requests and deadlines. A high level of professionalism, discretion, and confidentiality. An understanding of the of the world of ultra luxury. CRM/CMS system experience is an advantage Some upscale world travel experience Luxury product and destination knowledge Exceptional service delivery Communication and interpersonal skills Proactivity and flexibility Itinerary planning and booking Problem-solving and decision-making Attention to detail and accuracy Time management and organisation Teamwork and collaboration Research and analysis Customer relationship management Microsoft Office proficiency The Package: Salary up to 40,000 OTE 65,000 Full-time / Office based Some flexibility will be required the role may involve weekend / evening work Interested: If you are interested, please click to 'APPLY' or email your cv to (url removed)
Customer Service Administrator
Talan Group
Gemserv is an expert provider of professional services. We are purpose-driven, working across multiple sectors including energy, low carbon, the public sector, and health to tackle today's social and environmental challenges. Established in 2002, the business provides a range of consultancy and outsourcing capabilities, including programme management, market design, and governance. We also have extensive and award-winning capabilities across cybersecurity, data privacy,y and digital transformation. We are a B Corp, IIP Gold accredited, and a Financial Times Leading Management Consultancy for 2021 and 2022. Our purpose is to make things that matter work better for everyone. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills, and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience,which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. At Gemserv, no two days are the same, but we believe in a flexible approach to working, which we know our employees value. We also offer an attractive package of benefits in addition to highly competitive salaries, including pension and healthcare, season ticket loans, discounted gym membership, Cycle to Work scheme, and more. Job Description The Role The role sits within the Gemserv Future Markets function, and as part of the Stakeholder Engagement team, you will be involved in the continued delivery of excellent customer service across a number of the energy codes that Gemserv provides code administration and governance services to. Within the role of Customer Service Administrator, your day-to-day role will focus on providing support to the Service Desk. The Service Deskis an essential and successful function of the Stakeholder Engagement Team. It is a primary contact route for all Users of the Energy codes we support and is responsible for effectively managing stakeholder expectations and providing a first-contact query resolution. Our Service Desk responds to first-line enquiries from a wider range of stakeholders via online forms, real-time messaging, emails, and telephone. AsCustomer Service Administrator, you will work with our Service Desk Manager and the wider Stakeholder Engagement team and will be responsible for the day-to-day management of enquiries into the service desk, ensuring we offer exceptional customer service, comply with all Service Level Agreements (SLAs), and maintain our CRM database where required. The service desk is also responsible for playing their part in identifying and pursuing service improvement initiatives, managing compliments and complaints, and identifying content for our REC Portal. As part of the wider Stakeholder Engagement team, you will also be requested to provide support for other stakeholder engagement activities. Alongside the delivery of the day-to-day service, the Customer Service Administrator will collaborate with all code manager teams to ensure we continue our cross-code learning and deliver as one team. The ideal candidate will have a good working knowledge of the UK Energy market and experience in delivering exceptional customer service either in a contact centre or an office environment. Responsibilities Lead weekly Service Desk meetings, strengthen partnerships within Energy Code teams by using knowledge transfer to enhance accuracy and consistency in stakeholder support. Lead on meeting actions where required. Drive efficiency by identifying and leading on opportunities for continuous improvement across the Code Manager, championing best practices alongside the wider team. Leadin responding to Service Desk enquiries with accuracy, ensuring adherence to SLAs and fostering trust among stakeholders. Empower and work with second-line teams to set clear expectations, reinforcing SLA awareness while proactively addressing key areas for swift resolution of enquiries. Recognize patterns in enquiries, facilitate discussions to initiate change, develop FAQs, and update knowledge resources for greater clarity. Build an understanding of the relevant Energy Codes, their products, and the impacts of these on industry stakeholders and consumers, feeding this back to the wider team where necessary. Maintain a calm and professional approach to consumer calls, leveraging vulnerable consumer training to ensure you direct consumers to the appropriate route for resolution. Deputise for the Service Desk Manager. Manage internal CRM questions or code support while positively promoting the efficiencies of the Service Desk.Take ownership of CRM-related issues or errors, coordinate with our system provider to resolve them, and test and implement solutions as needed Take ownership of Stakeholder Engagement Month-End reports, delivering our monthly SLAs and valuable insights into the previous month. Lead on the GDCC and DECC weekly reporting, supporting our Stakeholder Engagement team when required Take responsibility for CRM data integrity by maintaining accurate records, collaborating with Stakeholder Engagement teams, and overseeing mailbox operations. Actively lead on Stakeholder Engagement team projects and changes, using independent judgment to manage workload while aligning with SLAs. Competitive salary plus an excellent benefits package Qualifications Requirements Good knowledge of the UK Energy Market, and a desire to learn more as the Energy Code landscape evolves Experience of working on a service desk either in a contact centre or office environment, taking ownership of enquiries through multiple channels Experience in delivering exceptional customer service Delivering to agreed performance indicators Experience in diagnosing issues, diagnosing potential paths to resolution, and leading or collaborating towards a resolution. Experience in collaborating with multiple stakeholders. Experience managing multiple tasks and or projects that coincide with each other Experience ofworking with digital CRM (e.g., Dynamics 365) is desired but not required. Required Skillset Excellent communication skills, both written and verbal, able to understand and articulate complex issues The ability to use Initiative, lead on multiple workloads via different workstreams with varying SLAs, while staying calm under pressure A keen eye for detail and delivering to the highest standard of quality Passionate aboutdelivering an exceptional service and positive outcomes for the market and consumers, putting consumer outcomes at the heart of what you do Being a team player, approachable, while working collaboratively towards a shared vision for the future Ability to manage time effectively The ability to use initiative, identify improvements for systems and processes, feedback and lead on as required Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems. Additional Information WHAT WE OFFER 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly
Jul 19, 2025
Full time
Gemserv is an expert provider of professional services. We are purpose-driven, working across multiple sectors including energy, low carbon, the public sector, and health to tackle today's social and environmental challenges. Established in 2002, the business provides a range of consultancy and outsourcing capabilities, including programme management, market design, and governance. We also have extensive and award-winning capabilities across cybersecurity, data privacy,y and digital transformation. We are a B Corp, IIP Gold accredited, and a Financial Times Leading Management Consultancy for 2021 and 2022. Our purpose is to make things that matter work better for everyone. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills, and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience,which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. At Gemserv, no two days are the same, but we believe in a flexible approach to working, which we know our employees value. We also offer an attractive package of benefits in addition to highly competitive salaries, including pension and healthcare, season ticket loans, discounted gym membership, Cycle to Work scheme, and more. Job Description The Role The role sits within the Gemserv Future Markets function, and as part of the Stakeholder Engagement team, you will be involved in the continued delivery of excellent customer service across a number of the energy codes that Gemserv provides code administration and governance services to. Within the role of Customer Service Administrator, your day-to-day role will focus on providing support to the Service Desk. The Service Deskis an essential and successful function of the Stakeholder Engagement Team. It is a primary contact route for all Users of the Energy codes we support and is responsible for effectively managing stakeholder expectations and providing a first-contact query resolution. Our Service Desk responds to first-line enquiries from a wider range of stakeholders via online forms, real-time messaging, emails, and telephone. AsCustomer Service Administrator, you will work with our Service Desk Manager and the wider Stakeholder Engagement team and will be responsible for the day-to-day management of enquiries into the service desk, ensuring we offer exceptional customer service, comply with all Service Level Agreements (SLAs), and maintain our CRM database where required. The service desk is also responsible for playing their part in identifying and pursuing service improvement initiatives, managing compliments and complaints, and identifying content for our REC Portal. As part of the wider Stakeholder Engagement team, you will also be requested to provide support for other stakeholder engagement activities. Alongside the delivery of the day-to-day service, the Customer Service Administrator will collaborate with all code manager teams to ensure we continue our cross-code learning and deliver as one team. The ideal candidate will have a good working knowledge of the UK Energy market and experience in delivering exceptional customer service either in a contact centre or an office environment. Responsibilities Lead weekly Service Desk meetings, strengthen partnerships within Energy Code teams by using knowledge transfer to enhance accuracy and consistency in stakeholder support. Lead on meeting actions where required. Drive efficiency by identifying and leading on opportunities for continuous improvement across the Code Manager, championing best practices alongside the wider team. Leadin responding to Service Desk enquiries with accuracy, ensuring adherence to SLAs and fostering trust among stakeholders. Empower and work with second-line teams to set clear expectations, reinforcing SLA awareness while proactively addressing key areas for swift resolution of enquiries. Recognize patterns in enquiries, facilitate discussions to initiate change, develop FAQs, and update knowledge resources for greater clarity. Build an understanding of the relevant Energy Codes, their products, and the impacts of these on industry stakeholders and consumers, feeding this back to the wider team where necessary. Maintain a calm and professional approach to consumer calls, leveraging vulnerable consumer training to ensure you direct consumers to the appropriate route for resolution. Deputise for the Service Desk Manager. Manage internal CRM questions or code support while positively promoting the efficiencies of the Service Desk.Take ownership of CRM-related issues or errors, coordinate with our system provider to resolve them, and test and implement solutions as needed Take ownership of Stakeholder Engagement Month-End reports, delivering our monthly SLAs and valuable insights into the previous month. Lead on the GDCC and DECC weekly reporting, supporting our Stakeholder Engagement team when required Take responsibility for CRM data integrity by maintaining accurate records, collaborating with Stakeholder Engagement teams, and overseeing mailbox operations. Actively lead on Stakeholder Engagement team projects and changes, using independent judgment to manage workload while aligning with SLAs. Competitive salary plus an excellent benefits package Qualifications Requirements Good knowledge of the UK Energy Market, and a desire to learn more as the Energy Code landscape evolves Experience of working on a service desk either in a contact centre or office environment, taking ownership of enquiries through multiple channels Experience in delivering exceptional customer service Delivering to agreed performance indicators Experience in diagnosing issues, diagnosing potential paths to resolution, and leading or collaborating towards a resolution. Experience in collaborating with multiple stakeholders. Experience managing multiple tasks and or projects that coincide with each other Experience ofworking with digital CRM (e.g., Dynamics 365) is desired but not required. Required Skillset Excellent communication skills, both written and verbal, able to understand and articulate complex issues The ability to use Initiative, lead on multiple workloads via different workstreams with varying SLAs, while staying calm under pressure A keen eye for detail and delivering to the highest standard of quality Passionate aboutdelivering an exceptional service and positive outcomes for the market and consumers, putting consumer outcomes at the heart of what you do Being a team player, approachable, while working collaboratively towards a shared vision for the future Ability to manage time effectively The ability to use initiative, identify improvements for systems and processes, feedback and lead on as required Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems. Additional Information WHAT WE OFFER 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly
Irish Community Care
Advice and Information Team Leader
Irish Community Care
This is a 3-year funded post with specific responsibility to improve and increase our support to those over 65 who are experiencing financial hardship In the brand-new role of team leader, you will take on the responsibility of providing structured line management to our existing advice service. Supporting our four skilled and experienced part-time advice workers, while also expanding the service. You will coordinate and deliver advice and information to new and existing groups including our own Older People s Lunch Clubs. Establish new satellite provision, delivering finance workshops, and drop-in services, and providing additional delivery capacity. Ensure our Advice and Information team keep up to date with changes to legislation and support mechanisms so that they are empowered to support people in a holistic way. This will include signposting service users to the most appropriate support both internally, to other parts of our service, and to other external support. You will lead on our efforts to gain the Advice Quality Standard (AQS) to ensure our service is of the highest professional standard. You will represent ICCM on relevant panels and network groups across Greater Manchester. This ensures our service is connected to the wider support landscape and integrated with city and region-wide initiatives. You will be expected to take on a limited caseload of one-to-one appointments providing advice and information to people. Between drop-in, group sessions and one-to-one case load it is expected that you will work based on approximately 2 days per week being direct delivery. This is once the role has been fully established. The Team Leader will focus on: Increasing organisational capacity, extending our reach and reducing waiting times. Coordinating and developing the team, ensuring the service continues to respond to changes in the welfare system, and that updates are communicated effectively across the team and to the people we support. Developing the AQS framework to improve and ensure the quality of work. Increase capacity to develop links with other stakeholders and VCFSE, building on existing connections and forging new links with other agencies and referral pathways. Ensuring our casework, feedback and monitoring (including our CRM system) is accurate and up to date, so we can best show the impact of our work. Supporting our Irish Traveller work to ensure all residents can access our services. Contribute to the delivery of culturally specific training to professionals within health and social care across Manchester. Key Responsibilities: Day-to-day supervision and coordination of the Advice and Information Team, under the direction of the Advice and Advocacy Manager Provide regular individual supervision to each team member Develop culturally specific approaches to supporting older people across Manchester who are experiencing financial hardship. Including extending our reach to new people/areas and ensuring information is available, accessible, and in an appropriate format. Lead on attaining the Advice Quality Mark. Develop our service knowledge to take account of changes to the benefit system, council tax and energy prices. Provide oversight of the referral and booking system and the Case Management System to ensure all client activity is recorded. Working with the Administrator and other staff to ensure the smooth delivery of services. Review and enhance the outcomes monitoring system for the service. Ensuring good data collection and reporting internally and for funders. Recognise and respond appropriately to safeguarding concerns and make referrals where necessary in line with ICCM s policies and procedures. Manage a restricted caseload Maintain accurate and timely case records and ensure follow-up actions are completed. Organisational Responsibilities To ensure you fully embrace ICCM s values in all your work. To promote the work of ICCM. To work as an accountable member of the staff team, working within the charity s policies and procedures e.g. Equal Opportunities, Confidentiality, Safeguarding, Data Protection, Health and Safety. To attend, chair and participate in team meetings. To participate and engage in supervision and appraisal provided by the manager. To attend external panels, groups, conferences, etc. locally, regionally and nationally as directed by line manager. It is the nature of the work at ICCM that tasks and responsibilities are in many circumstances unpredictable and varied. All staff are therefore expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken.
Jul 19, 2025
Full time
This is a 3-year funded post with specific responsibility to improve and increase our support to those over 65 who are experiencing financial hardship In the brand-new role of team leader, you will take on the responsibility of providing structured line management to our existing advice service. Supporting our four skilled and experienced part-time advice workers, while also expanding the service. You will coordinate and deliver advice and information to new and existing groups including our own Older People s Lunch Clubs. Establish new satellite provision, delivering finance workshops, and drop-in services, and providing additional delivery capacity. Ensure our Advice and Information team keep up to date with changes to legislation and support mechanisms so that they are empowered to support people in a holistic way. This will include signposting service users to the most appropriate support both internally, to other parts of our service, and to other external support. You will lead on our efforts to gain the Advice Quality Standard (AQS) to ensure our service is of the highest professional standard. You will represent ICCM on relevant panels and network groups across Greater Manchester. This ensures our service is connected to the wider support landscape and integrated with city and region-wide initiatives. You will be expected to take on a limited caseload of one-to-one appointments providing advice and information to people. Between drop-in, group sessions and one-to-one case load it is expected that you will work based on approximately 2 days per week being direct delivery. This is once the role has been fully established. The Team Leader will focus on: Increasing organisational capacity, extending our reach and reducing waiting times. Coordinating and developing the team, ensuring the service continues to respond to changes in the welfare system, and that updates are communicated effectively across the team and to the people we support. Developing the AQS framework to improve and ensure the quality of work. Increase capacity to develop links with other stakeholders and VCFSE, building on existing connections and forging new links with other agencies and referral pathways. Ensuring our casework, feedback and monitoring (including our CRM system) is accurate and up to date, so we can best show the impact of our work. Supporting our Irish Traveller work to ensure all residents can access our services. Contribute to the delivery of culturally specific training to professionals within health and social care across Manchester. Key Responsibilities: Day-to-day supervision and coordination of the Advice and Information Team, under the direction of the Advice and Advocacy Manager Provide regular individual supervision to each team member Develop culturally specific approaches to supporting older people across Manchester who are experiencing financial hardship. Including extending our reach to new people/areas and ensuring information is available, accessible, and in an appropriate format. Lead on attaining the Advice Quality Mark. Develop our service knowledge to take account of changes to the benefit system, council tax and energy prices. Provide oversight of the referral and booking system and the Case Management System to ensure all client activity is recorded. Working with the Administrator and other staff to ensure the smooth delivery of services. Review and enhance the outcomes monitoring system for the service. Ensuring good data collection and reporting internally and for funders. Recognise and respond appropriately to safeguarding concerns and make referrals where necessary in line with ICCM s policies and procedures. Manage a restricted caseload Maintain accurate and timely case records and ensure follow-up actions are completed. Organisational Responsibilities To ensure you fully embrace ICCM s values in all your work. To promote the work of ICCM. To work as an accountable member of the staff team, working within the charity s policies and procedures e.g. Equal Opportunities, Confidentiality, Safeguarding, Data Protection, Health and Safety. To attend, chair and participate in team meetings. To participate and engage in supervision and appraisal provided by the manager. To attend external panels, groups, conferences, etc. locally, regionally and nationally as directed by line manager. It is the nature of the work at ICCM that tasks and responsibilities are in many circumstances unpredictable and varied. All staff are therefore expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken.
Platinum Recruitment Consultancy
Business Development Manager
Platinum Recruitment Consultancy South Normanton, Derbyshire
Business Development Manager Opportunity: Drive Sales & Business Development in South Normanton ! Role: Business Development Manager Location: South Normanton Employer: Main Dealer Salary: 32,000 Are you an ambitious Business Development Manager looking to make a significant impact? We have an exciting opportunity in South Normanton for a proactive individual to drive Business Development for a leading automotive parts brand. This role offers a fantastic chance to grow your career and be instrumental in expanding market recognition, with a clear focus on increasing Sales . Benefits from the Company: Company Car provided, supporting your travel needs. Lucrative Bonus Scheme, rewarding your success. Increased holiday entitlement with length of service, valuing your commitment. Recruitment incentive awards. Comprehensive healthcare scheme. Cycle to work scheme, promoting well-being. Your Impact as a Business Development Manager: As the dedicated Business Development Manager , you will be at the forefront of increasing both the sales and recognition of the brand in your designated areas. Your key contributions will include: Dealing with customers promptly and exceeding customer expectations, both face-to-face and via the telephone. Organising and prioritising work effectively to achieve targets in a timely and efficient manner. Setting high standards for yourself and others; working effectively in partnership with all colleagues to achieve team objectives. Utilising your excellent organisational skills in a customer service environment. This role is crucial for our continued growth in the South Normanton region and beyond. What we're looking for: To thrive as our new Business Development Manager based near South Normanton , you will need: Prior knowledge of the automotive industry. A good understanding of the Sales process and a track record of success in closing deals. Computer literacy (Word, Excel, CRM, and Outlook). Excellent administration skills. An enthusiastic and approachable demeanour. Outstanding organisation skills and a good clear telephone manner. A customer service-driven approach, striving to ensure customer satisfaction at all times. Experience using EPC's (Electronic Parts Catalogues). A flexible approach to working patterns and travel, supporting Business Development initiatives across the UK . If you're a driven Business Development Manager ready to make a real difference, apply now! Contact Alfie at Platinum Recruitment, quoting job number (phone number removed) / INDPLANT Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Jul 18, 2025
Full time
Business Development Manager Opportunity: Drive Sales & Business Development in South Normanton ! Role: Business Development Manager Location: South Normanton Employer: Main Dealer Salary: 32,000 Are you an ambitious Business Development Manager looking to make a significant impact? We have an exciting opportunity in South Normanton for a proactive individual to drive Business Development for a leading automotive parts brand. This role offers a fantastic chance to grow your career and be instrumental in expanding market recognition, with a clear focus on increasing Sales . Benefits from the Company: Company Car provided, supporting your travel needs. Lucrative Bonus Scheme, rewarding your success. Increased holiday entitlement with length of service, valuing your commitment. Recruitment incentive awards. Comprehensive healthcare scheme. Cycle to work scheme, promoting well-being. Your Impact as a Business Development Manager: As the dedicated Business Development Manager , you will be at the forefront of increasing both the sales and recognition of the brand in your designated areas. Your key contributions will include: Dealing with customers promptly and exceeding customer expectations, both face-to-face and via the telephone. Organising and prioritising work effectively to achieve targets in a timely and efficient manner. Setting high standards for yourself and others; working effectively in partnership with all colleagues to achieve team objectives. Utilising your excellent organisational skills in a customer service environment. This role is crucial for our continued growth in the South Normanton region and beyond. What we're looking for: To thrive as our new Business Development Manager based near South Normanton , you will need: Prior knowledge of the automotive industry. A good understanding of the Sales process and a track record of success in closing deals. Computer literacy (Word, Excel, CRM, and Outlook). Excellent administration skills. An enthusiastic and approachable demeanour. Outstanding organisation skills and a good clear telephone manner. A customer service-driven approach, striving to ensure customer satisfaction at all times. Experience using EPC's (Electronic Parts Catalogues). A flexible approach to working patterns and travel, supporting Business Development initiatives across the UK . If you're a driven Business Development Manager ready to make a real difference, apply now! Contact Alfie at Platinum Recruitment, quoting job number (phone number removed) / INDPLANT Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Rutherford Briant
CRM and Email Specialist
Rutherford Briant
Are you a CRM and Email Specialist looking for a new opportunity? Do you enjoy taking ownership of customer commnication lifecycle? Is data-driven marketing a key part of your skillset? Keep reading! I am recruiting a CRM and Email Specialist to join a service-based business, who are seeking a talented individual with a customer-first approach. They are seeking someone who is passionate about personalisation, automation and driving measurable results through email. Responsibilities: As a CRM and Email Specialist, you will: Develop and manager end-to-end email campaigns across the customer lifecycle (lead nurture, onboarding, retention etc) Collaborate with teams cross-functionally to align email communications with business goals Create A/B tests to improve open rates, click-throughs and conversion Analyse performance, prepare reports and offer actionable insights Requirements: As a CRM and Email Specialist, you will need: 3+ years in email marketing and CRM management Strong knowledge of segmentation, automation and campaign analytics Strong copywriting skills and attention to detail Data-driven mindset with the ability of translating metrics into strategy Benefits: As a CRM and Email Specialist, you will get: Salary between 40,000 to 50,000 per annum Holiday Pension If you are ready to become part of a thriving, and successful business, apply now! Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.
Jul 18, 2025
Full time
Are you a CRM and Email Specialist looking for a new opportunity? Do you enjoy taking ownership of customer commnication lifecycle? Is data-driven marketing a key part of your skillset? Keep reading! I am recruiting a CRM and Email Specialist to join a service-based business, who are seeking a talented individual with a customer-first approach. They are seeking someone who is passionate about personalisation, automation and driving measurable results through email. Responsibilities: As a CRM and Email Specialist, you will: Develop and manager end-to-end email campaigns across the customer lifecycle (lead nurture, onboarding, retention etc) Collaborate with teams cross-functionally to align email communications with business goals Create A/B tests to improve open rates, click-throughs and conversion Analyse performance, prepare reports and offer actionable insights Requirements: As a CRM and Email Specialist, you will need: 3+ years in email marketing and CRM management Strong knowledge of segmentation, automation and campaign analytics Strong copywriting skills and attention to detail Data-driven mindset with the ability of translating metrics into strategy Benefits: As a CRM and Email Specialist, you will get: Salary between 40,000 to 50,000 per annum Holiday Pension If you are ready to become part of a thriving, and successful business, apply now! Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.
Office Angels
Sales Administrator
Office Angels Yate, Gloucestershire
Responsibilities: Are you ready to dive into an exciting role within the manufacturing and production industry? Join our client as a Sales Administrator, where your contributions will be vital in managing the supply chain and supporting Machine Systems. In this dynamic position, you will: Assist in standardising and implementing systems to streamline order processes. Process all Machine Build, Fleet Parts, and Assembly purchase orders with precision. Handle Glue order processing and administration from customer orders to invoice posting. Raise and send out Order Acknowledgements promptly. Support the complete Supply Chain management process. Maintain strong customer and supplier relationships. Ensure timely dispatch of parts to Customers/Engineers while managing costs. Complete parts invoicing accurately. Aid the Service Manager with Fleet and Engineer management & transport coordination. Process and update timesheets efficiently. Update and maintain the CRM system with relevant information. Manage Protean software administration tasks. Input and maintain fleet contracts. Participate in stock take, control, administration & replenishment. Provide general telephone support and office maintenance. Engage in various general administrative duties. Skills Knowledge & Experience: We are looking for a proactive individual who can thrive in a fast-paced environment. The ideal candidate will possess: Experience in sales, processing, and purchase order management. A commitment to delivering high levels of customer service and managing complex business systems. Excellent analytical skills with the ability to handle large data sets. An understanding of end-to-end production processes. Strong commercial acumen. Effective stock management experience. Exceptional interpersonal and communication skills. An organised, thorough approach with keen attention to detail. Problem-solving skills and the ability to make sound, logical decisions. Proficiency in Microsoft Excel and other Office products. Flexibility to prioritise and manage multiple requests simultaneously. Why Join Us? This is a fantastic opportunity to grow your career in a supportive environment while making an impact in the supply chain management of Machine Systems. Our client is committed to providing additional training and development to ensure your success in this role. Important Details: Start Date: ASAP Commute: Conveniently located just a 16-minute walk from Yate train station. If you're enthusiastic about contributing to a thriving team and eager to take on new challenges, we want to hear from you! Apply today to become part of a dynamic organisation that values your skills and expertise! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 18, 2025
Seasonal
Responsibilities: Are you ready to dive into an exciting role within the manufacturing and production industry? Join our client as a Sales Administrator, where your contributions will be vital in managing the supply chain and supporting Machine Systems. In this dynamic position, you will: Assist in standardising and implementing systems to streamline order processes. Process all Machine Build, Fleet Parts, and Assembly purchase orders with precision. Handle Glue order processing and administration from customer orders to invoice posting. Raise and send out Order Acknowledgements promptly. Support the complete Supply Chain management process. Maintain strong customer and supplier relationships. Ensure timely dispatch of parts to Customers/Engineers while managing costs. Complete parts invoicing accurately. Aid the Service Manager with Fleet and Engineer management & transport coordination. Process and update timesheets efficiently. Update and maintain the CRM system with relevant information. Manage Protean software administration tasks. Input and maintain fleet contracts. Participate in stock take, control, administration & replenishment. Provide general telephone support and office maintenance. Engage in various general administrative duties. Skills Knowledge & Experience: We are looking for a proactive individual who can thrive in a fast-paced environment. The ideal candidate will possess: Experience in sales, processing, and purchase order management. A commitment to delivering high levels of customer service and managing complex business systems. Excellent analytical skills with the ability to handle large data sets. An understanding of end-to-end production processes. Strong commercial acumen. Effective stock management experience. Exceptional interpersonal and communication skills. An organised, thorough approach with keen attention to detail. Problem-solving skills and the ability to make sound, logical decisions. Proficiency in Microsoft Excel and other Office products. Flexibility to prioritise and manage multiple requests simultaneously. Why Join Us? This is a fantastic opportunity to grow your career in a supportive environment while making an impact in the supply chain management of Machine Systems. Our client is committed to providing additional training and development to ensure your success in this role. Important Details: Start Date: ASAP Commute: Conveniently located just a 16-minute walk from Yate train station. If you're enthusiastic about contributing to a thriving team and eager to take on new challenges, we want to hear from you! Apply today to become part of a dynamic organisation that values your skills and expertise! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Places for People
Senior CRM Executive
Places for People Camberley, Surrey
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you'll identify target groups to optimise segmentation and campaign effectiveness. You'll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing customer data responsibly in compliance with GDPR. Strong teamwork skills, able to collaborate across functions and handle multiple tasks effectively in a fast-paced setting. More about you You have over two years' experience in CRM or digital marketing, with practical knowledge of Salesforce and Marketing Cloud. You understand customer journey mapping and lifecycle management, and you use analytics tools to interpret data and guide campaign decisions. You pay close attention to detail, ensuring data accuracy and handling customer information responsibly in line with GDPR. You work well in cross-functional teams, managing multiple tasks in a fast-paced environment. You're familiar with Salesforce Marketing Cloud features like journey builder and segmentation, have strong Excel skills, and a basic grasp of reporting tools. Plus, you bring some copywriting and creative skills to support CRM communications. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Jul 18, 2025
Full time
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you'll identify target groups to optimise segmentation and campaign effectiveness. You'll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing customer data responsibly in compliance with GDPR. Strong teamwork skills, able to collaborate across functions and handle multiple tasks effectively in a fast-paced setting. More about you You have over two years' experience in CRM or digital marketing, with practical knowledge of Salesforce and Marketing Cloud. You understand customer journey mapping and lifecycle management, and you use analytics tools to interpret data and guide campaign decisions. You pay close attention to detail, ensuring data accuracy and handling customer information responsibly in line with GDPR. You work well in cross-functional teams, managing multiple tasks in a fast-paced environment. You're familiar with Salesforce Marketing Cloud features like journey builder and segmentation, have strong Excel skills, and a basic grasp of reporting tools. Plus, you bring some copywriting and creative skills to support CRM communications. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Mencap
Legal Casework Manager Helpline
Mencap
Legal Casework Manager (Helpline) Are you aware of the significant health inequalities that people with a learning disability face in the UK and levels of avoidable deaths? Are you passionate about access to justice for the families of people with a learning disability who have died avoidably in acute healthcare settings? We re looking for a dedicated Legal Casework Manager (Helpline) to join our committed information and advice team covering England at Mencap on a full time (37.5 hours per week) fixed term contract for 2 years. Here at Mencap we are a leading charity providing advice, support and opportunities to people with a learning disability across England, Wales and Northern Ireland. The role will lead on supporting families to get answers about how their loved ones died and change across the healthcare system to prevent future deaths. The role is flexible in terms of location, which can include home working, using Mencap s office bases, such as in London and Peterborough, and will include some national travel, for example to inquest hearings or to meet families when needed. About the Role As Legal Casework Manager (Helpline), you ll provide advice, support, and casework assistance to families facing complex legal issues, specifically relating to people with a learning disability who have died in avoidable circumstances across England, mainly within the healthcare system. Working within a small, supportive team, you ll manage your own caseload, contribute to the body of knowledge about avoidable deaths and help empower families to understand and exercise their rights and get answers through the inquest and other investigations processes. Key Responsibilities Provide clear, accurate, and timely legal advice and casework support for families. Work closely with clients, many of whom will be distressed, ensuring a sensitive, trauma informed and professional approach Maintain up-to-date case records and comply with quality and regulatory standards Support strategic litigation and advocacy efforts where appropriate Liaise with other charities, coroners, legal professionals, and agencies to support families to get answers Work towards a world where people with a learning disability are no more at risk of death in hospitals, than any other person Manage a team of caseworkers working across different areas of advice. About You We re looking for someone: Legally qualified in the UK or similar jurisdiction with at least 3 years post qualification, working in either clinical negligence, inquests or inquiries. Or similar number of years working as a senior case worker in an inquest/clinical negligence/inquiries advice role. Excellent communication and interpersonal skills, with a non-judgemental and empathetic approach Ability to manage a varied workload, prioritise effectively, and work independently Ability to travel effectively to support families at inquests, and to attend meetings A clear understanding of the importance of professional boundaries and in maintaining their emotional wellbeing in distressing situations Strong management skills and ability to supervise, coach and mentor colleagues. Experience of accurately recording client case records and use of CRM/client database system What We Offer A meaningful role supporting families and delivering change in a values-driven organisation Supportive and collaborative team environment Professional supervision Flexible working arrangements Please see attached the full job description for further information on the role. Closing date: Monday 18th August 2025 Interview date: Thursday 4th September 2025 We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace. Benefits Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team! About Mencap Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere. Everyone is expected to treat people well and make Mencap an inclusive organisation. Every day we grow and learn. It s okay to make mistakes but we learn from them and make changes Everywhere people will feel respected, valued, and safe to be themselves. We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you re applying for.
Jul 18, 2025
Full time
Legal Casework Manager (Helpline) Are you aware of the significant health inequalities that people with a learning disability face in the UK and levels of avoidable deaths? Are you passionate about access to justice for the families of people with a learning disability who have died avoidably in acute healthcare settings? We re looking for a dedicated Legal Casework Manager (Helpline) to join our committed information and advice team covering England at Mencap on a full time (37.5 hours per week) fixed term contract for 2 years. Here at Mencap we are a leading charity providing advice, support and opportunities to people with a learning disability across England, Wales and Northern Ireland. The role will lead on supporting families to get answers about how their loved ones died and change across the healthcare system to prevent future deaths. The role is flexible in terms of location, which can include home working, using Mencap s office bases, such as in London and Peterborough, and will include some national travel, for example to inquest hearings or to meet families when needed. About the Role As Legal Casework Manager (Helpline), you ll provide advice, support, and casework assistance to families facing complex legal issues, specifically relating to people with a learning disability who have died in avoidable circumstances across England, mainly within the healthcare system. Working within a small, supportive team, you ll manage your own caseload, contribute to the body of knowledge about avoidable deaths and help empower families to understand and exercise their rights and get answers through the inquest and other investigations processes. Key Responsibilities Provide clear, accurate, and timely legal advice and casework support for families. Work closely with clients, many of whom will be distressed, ensuring a sensitive, trauma informed and professional approach Maintain up-to-date case records and comply with quality and regulatory standards Support strategic litigation and advocacy efforts where appropriate Liaise with other charities, coroners, legal professionals, and agencies to support families to get answers Work towards a world where people with a learning disability are no more at risk of death in hospitals, than any other person Manage a team of caseworkers working across different areas of advice. About You We re looking for someone: Legally qualified in the UK or similar jurisdiction with at least 3 years post qualification, working in either clinical negligence, inquests or inquiries. Or similar number of years working as a senior case worker in an inquest/clinical negligence/inquiries advice role. Excellent communication and interpersonal skills, with a non-judgemental and empathetic approach Ability to manage a varied workload, prioritise effectively, and work independently Ability to travel effectively to support families at inquests, and to attend meetings A clear understanding of the importance of professional boundaries and in maintaining their emotional wellbeing in distressing situations Strong management skills and ability to supervise, coach and mentor colleagues. Experience of accurately recording client case records and use of CRM/client database system What We Offer A meaningful role supporting families and delivering change in a values-driven organisation Supportive and collaborative team environment Professional supervision Flexible working arrangements Please see attached the full job description for further information on the role. Closing date: Monday 18th August 2025 Interview date: Thursday 4th September 2025 We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace. Benefits Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team! About Mencap Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere. Everyone is expected to treat people well and make Mencap an inclusive organisation. Every day we grow and learn. It s okay to make mistakes but we learn from them and make changes Everywhere people will feel respected, valued, and safe to be themselves. We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you re applying for.
Cento
Service Coordinator
Cento Poole, Dorset
The Role To administer and coordinate service and remedial work activities for the team supporting the Senior Coordinator and Service Manager. To provide excellent customer service to internal colleagues and external customers through effective verbal and written communications. Responsibilities: Check all engineers have sufficient jobs booked per day and they have minimum equipment required. Schedule all relevant PPMs. Check all new faults are logged. Order items required for stock or jobs from preferred supplier. Check all other outstanding and any overdue maintenances and arrange to be scheduled where appropriate. Manage revelant calls between stakeholders. Quote and send aftercare maintenance agreements to new and existing customers. Support other teams with incoming customer calls. Other duties as requested by line manager. Requirements: Essential Excellent customer service skills and experience in customer correspondence. Excellent communication skills including both verbal and written. Good knowledge of MS products, word, excel, powerpoint and confident using IT software. Good knowledge of Cash4Windows, Joblogic or equivalent CRM systems Excellent attention to detail and sound problem-solving skills, including proactive thinking. Excellent organisation and prioritisation skills, with the ability to multitask. Willingness to learn new systems and technologies in a fast past environment. Desirable Previous experience in a co-ordination role. Previous experience of working within Fire, Security industry.
Jul 18, 2025
Full time
The Role To administer and coordinate service and remedial work activities for the team supporting the Senior Coordinator and Service Manager. To provide excellent customer service to internal colleagues and external customers through effective verbal and written communications. Responsibilities: Check all engineers have sufficient jobs booked per day and they have minimum equipment required. Schedule all relevant PPMs. Check all new faults are logged. Order items required for stock or jobs from preferred supplier. Check all other outstanding and any overdue maintenances and arrange to be scheduled where appropriate. Manage revelant calls between stakeholders. Quote and send aftercare maintenance agreements to new and existing customers. Support other teams with incoming customer calls. Other duties as requested by line manager. Requirements: Essential Excellent customer service skills and experience in customer correspondence. Excellent communication skills including both verbal and written. Good knowledge of MS products, word, excel, powerpoint and confident using IT software. Good knowledge of Cash4Windows, Joblogic or equivalent CRM systems Excellent attention to detail and sound problem-solving skills, including proactive thinking. Excellent organisation and prioritisation skills, with the ability to multitask. Willingness to learn new systems and technologies in a fast past environment. Desirable Previous experience in a co-ordination role. Previous experience of working within Fire, Security industry.
Places for People
Senior CRM Executive
Places for People Nottingham, Nottinghamshire
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you'll identify target groups to optimise segmentation and campaign effectiveness. You'll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing customer data responsibly in compliance with GDPR. Strong teamwork skills, able to collaborate across functions and handle multiple tasks effectively in a fast-paced setting. More about you You have over two years' experience in CRM or digital marketing, with practical knowledge of Salesforce and Marketing Cloud. You understand customer journey mapping and lifecycle management, and you use analytics tools to interpret data and guide campaign decisions. You pay close attention to detail, ensuring data accuracy and handling customer information responsibly in line with GDPR. You work well in cross-functional teams, managing multiple tasks in a fast-paced environment. You're familiar with Salesforce Marketing Cloud features like journey builder and segmentation, have strong Excel skills, and a basic grasp of reporting tools. Plus, you bring some copywriting and creative skills to support CRM communications. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Jul 18, 2025
Full time
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you'll identify target groups to optimise segmentation and campaign effectiveness. You'll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing customer data responsibly in compliance with GDPR. Strong teamwork skills, able to collaborate across functions and handle multiple tasks effectively in a fast-paced setting. More about you You have over two years' experience in CRM or digital marketing, with practical knowledge of Salesforce and Marketing Cloud. You understand customer journey mapping and lifecycle management, and you use analytics tools to interpret data and guide campaign decisions. You pay close attention to detail, ensuring data accuracy and handling customer information responsibly in line with GDPR. You work well in cross-functional teams, managing multiple tasks in a fast-paced environment. You're familiar with Salesforce Marketing Cloud features like journey builder and segmentation, have strong Excel skills, and a basic grasp of reporting tools. Plus, you bring some copywriting and creative skills to support CRM communications. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Places for People
Senior CRM Executive
Places for People Norwich, Norfolk
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you'll identify target groups to optimise segmentation and campaign effectiveness. You'll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing customer data responsibly in compliance with GDPR. Strong teamwork skills, able to collaborate across functions and handle multiple tasks effectively in a fast-paced setting. More about you You have over two years' experience in CRM or digital marketing, with practical knowledge of Salesforce and Marketing Cloud. You understand customer journey mapping and lifecycle management, and you use analytics tools to interpret data and guide campaign decisions. You pay close attention to detail, ensuring data accuracy and handling customer information responsibly in line with GDPR. You work well in cross-functional teams, managing multiple tasks in a fast-paced environment. You're familiar with Salesforce Marketing Cloud features like journey builder and segmentation, have strong Excel skills, and a basic grasp of reporting tools. Plus, you bring some copywriting and creative skills to support CRM communications. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Jul 18, 2025
Full time
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you'll identify target groups to optimise segmentation and campaign effectiveness. You'll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing customer data responsibly in compliance with GDPR. Strong teamwork skills, able to collaborate across functions and handle multiple tasks effectively in a fast-paced setting. More about you You have over two years' experience in CRM or digital marketing, with practical knowledge of Salesforce and Marketing Cloud. You understand customer journey mapping and lifecycle management, and you use analytics tools to interpret data and guide campaign decisions. You pay close attention to detail, ensuring data accuracy and handling customer information responsibly in line with GDPR. You work well in cross-functional teams, managing multiple tasks in a fast-paced environment. You're familiar with Salesforce Marketing Cloud features like journey builder and segmentation, have strong Excel skills, and a basic grasp of reporting tools. Plus, you bring some copywriting and creative skills to support CRM communications. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Places for People
Senior CRM Executive
Places for People City, Birmingham
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you'll identify target groups to optimise segmentation and campaign effectiveness. You'll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing customer data responsibly in compliance with GDPR. Strong teamwork skills, able to collaborate across functions and handle multiple tasks effectively in a fast-paced setting. More about you You have over two years' experience in CRM or digital marketing, with practical knowledge of Salesforce and Marketing Cloud. You understand customer journey mapping and lifecycle management, and you use analytics tools to interpret data and guide campaign decisions. You pay close attention to detail, ensuring data accuracy and handling customer information responsibly in line with GDPR. You work well in cross-functional teams, managing multiple tasks in a fast-paced environment. You're familiar with Salesforce Marketing Cloud features like journey builder and segmentation, have strong Excel skills, and a basic grasp of reporting tools. Plus, you bring some copywriting and creative skills to support CRM communications. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Jul 18, 2025
Full time
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you'll identify target groups to optimise segmentation and campaign effectiveness. You'll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing customer data responsibly in compliance with GDPR. Strong teamwork skills, able to collaborate across functions and handle multiple tasks effectively in a fast-paced setting. More about you You have over two years' experience in CRM or digital marketing, with practical knowledge of Salesforce and Marketing Cloud. You understand customer journey mapping and lifecycle management, and you use analytics tools to interpret data and guide campaign decisions. You pay close attention to detail, ensuring data accuracy and handling customer information responsibly in line with GDPR. You work well in cross-functional teams, managing multiple tasks in a fast-paced environment. You're familiar with Salesforce Marketing Cloud features like journey builder and segmentation, have strong Excel skills, and a basic grasp of reporting tools. Plus, you bring some copywriting and creative skills to support CRM communications. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Places for People
Senior CRM Executive
Places for People City, Bristol
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you'll identify target groups to optimise segmentation and campaign effectiveness. You'll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing customer data responsibly in compliance with GDPR. Strong teamwork skills, able to collaborate across functions and handle multiple tasks effectively in a fast-paced setting. More about you You have over two years' experience in CRM or digital marketing, with practical knowledge of Salesforce and Marketing Cloud. You understand customer journey mapping and lifecycle management, and you use analytics tools to interpret data and guide campaign decisions. You pay close attention to detail, ensuring data accuracy and handling customer information responsibly in line with GDPR. You work well in cross-functional teams, managing multiple tasks in a fast-paced environment. You're familiar with Salesforce Marketing Cloud features like journey builder and segmentation, have strong Excel skills, and a basic grasp of reporting tools. Plus, you bring some copywriting and creative skills to support CRM communications. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Jul 18, 2025
Full time
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you'll identify target groups to optimise segmentation and campaign effectiveness. You'll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing customer data responsibly in compliance with GDPR. Strong teamwork skills, able to collaborate across functions and handle multiple tasks effectively in a fast-paced setting. More about you You have over two years' experience in CRM or digital marketing, with practical knowledge of Salesforce and Marketing Cloud. You understand customer journey mapping and lifecycle management, and you use analytics tools to interpret data and guide campaign decisions. You pay close attention to detail, ensuring data accuracy and handling customer information responsibly in line with GDPR. You work well in cross-functional teams, managing multiple tasks in a fast-paced environment. You're familiar with Salesforce Marketing Cloud features like journey builder and segmentation, have strong Excel skills, and a basic grasp of reporting tools. Plus, you bring some copywriting and creative skills to support CRM communications. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Places for People
Senior CRM Executive
Places for People
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you'll identify target groups to optimise segmentation and campaign effectiveness. You'll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing customer data responsibly in compliance with GDPR. Strong teamwork skills, able to collaborate across functions and handle multiple tasks effectively in a fast-paced setting. More about you You have over two years' experience in CRM or digital marketing, with practical knowledge of Salesforce and Marketing Cloud. You understand customer journey mapping and lifecycle management, and you use analytics tools to interpret data and guide campaign decisions. You pay close attention to detail, ensuring data accuracy and handling customer information responsibly in line with GDPR. You work well in cross-functional teams, managing multiple tasks in a fast-paced environment. You're familiar with Salesforce Marketing Cloud features like journey builder and segmentation, have strong Excel skills, and a basic grasp of reporting tools. Plus, you bring some copywriting and creative skills to support CRM communications. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Jul 18, 2025
Full time
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you'll identify target groups to optimise segmentation and campaign effectiveness. You'll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing customer data responsibly in compliance with GDPR. Strong teamwork skills, able to collaborate across functions and handle multiple tasks effectively in a fast-paced setting. More about you You have over two years' experience in CRM or digital marketing, with practical knowledge of Salesforce and Marketing Cloud. You understand customer journey mapping and lifecycle management, and you use analytics tools to interpret data and guide campaign decisions. You pay close attention to detail, ensuring data accuracy and handling customer information responsibly in line with GDPR. You work well in cross-functional teams, managing multiple tasks in a fast-paced environment. You're familiar with Salesforce Marketing Cloud features like journey builder and segmentation, have strong Excel skills, and a basic grasp of reporting tools. Plus, you bring some copywriting and creative skills to support CRM communications. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Places for People
Senior CRM Executive
Places for People Bletchley, Buckinghamshire
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you'll identify target groups to optimise segmentation and campaign effectiveness. You'll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing customer data responsibly in compliance with GDPR. Strong teamwork skills, able to collaborate across functions and handle multiple tasks effectively in a fast-paced setting. More about you You have over two years' experience in CRM or digital marketing, with practical knowledge of Salesforce and Marketing Cloud. You understand customer journey mapping and lifecycle management, and you use analytics tools to interpret data and guide campaign decisions. You pay close attention to detail, ensuring data accuracy and handling customer information responsibly in line with GDPR. You work well in cross-functional teams, managing multiple tasks in a fast-paced environment. You're familiar with Salesforce Marketing Cloud features like journey builder and segmentation, have strong Excel skills, and a basic grasp of reporting tools. Plus, you bring some copywriting and creative skills to support CRM communications. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Jul 18, 2025
Full time
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you'll identify target groups to optimise segmentation and campaign effectiveness. You'll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing customer data responsibly in compliance with GDPR. Strong teamwork skills, able to collaborate across functions and handle multiple tasks effectively in a fast-paced setting. More about you You have over two years' experience in CRM or digital marketing, with practical knowledge of Salesforce and Marketing Cloud. You understand customer journey mapping and lifecycle management, and you use analytics tools to interpret data and guide campaign decisions. You pay close attention to detail, ensuring data accuracy and handling customer information responsibly in line with GDPR. You work well in cross-functional teams, managing multiple tasks in a fast-paced environment. You're familiar with Salesforce Marketing Cloud features like journey builder and segmentation, have strong Excel skills, and a basic grasp of reporting tools. Plus, you bring some copywriting and creative skills to support CRM communications. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

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