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Point72 Asset Management, L.P
A Career with Point72's Human Resources Team As an HR Team, our mission is to be trusted business partners and advisors within the Point72 community, committed to driving a distinctive culture that values collaboration, innovation, and adaptive performance. We are a group of professionals that prioritize business context while listening to all sides, across teams and levels, with empathy. We strive to be commercial and innovative, focused on deeply understanding the nuances of global and business unit dynamics, and seeking unconventional ways of approaching our relationships with our people. What you'll do Key responsibilities include partnering with leaders to define talent needs, building and maintaining high-caliber pools of candidates, and driving an effective candidate evaluation process. Specifically, you will: Manage the end-to-end experienced hire recruitment process to meet hiring goals, including developing sourcing strategies, assessing candidates, crafting offers, handling negotiations, and closing out candidates Collaborate with HR Business Partners and leaders across the organization, developing a deep understanding of their strategic objectives and hiring needs Develop effective candidate assessment frameworks, including facilitating interviews and leading calibration and hiring discussions Leverage recruiting data to prepare ongoing recruiting updates for hiring managers Conduct in-depth screening of prospective candidates Collaborate and partner with Compliance and Information Security on applicable data privacy and securities laws Ensure best-in-class experience for candidates and hiring managers Work closely with Compliance to ensure adherence to applicable Compliance policies and procedures What's required Bachelor's degree 4+ years of recruiting experience Ability to exercise sound, independent judgement while driving best practices in candidate sourcing Expertise conducting in-depth initial interviews and accurately assessing candidate quality and potential Ability to multitask and prioritize assignments while maintaining strong attention to detail Experience regularly communicating status and outcomes to counterparts and business leaders Assertive and self-motivated Strong organizational, communication, and interpersonal skills Proficient knowledge of Microsoft Outlook, Excel, and Word Commitment to the highest ethical standards We take care of our people We invest in our people, their careers, their health, and their well-being. When you work here, we provide: Health care benefits Generous parental and family leave policies Mental and physical wellness programs Volunteer opportunities Support for employee-led affinity groups representing women, minorities and the LGBTQ+ community Tuition assistance About Point72 Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit .
Jul 17, 2025
Full time
A Career with Point72's Human Resources Team As an HR Team, our mission is to be trusted business partners and advisors within the Point72 community, committed to driving a distinctive culture that values collaboration, innovation, and adaptive performance. We are a group of professionals that prioritize business context while listening to all sides, across teams and levels, with empathy. We strive to be commercial and innovative, focused on deeply understanding the nuances of global and business unit dynamics, and seeking unconventional ways of approaching our relationships with our people. What you'll do Key responsibilities include partnering with leaders to define talent needs, building and maintaining high-caliber pools of candidates, and driving an effective candidate evaluation process. Specifically, you will: Manage the end-to-end experienced hire recruitment process to meet hiring goals, including developing sourcing strategies, assessing candidates, crafting offers, handling negotiations, and closing out candidates Collaborate with HR Business Partners and leaders across the organization, developing a deep understanding of their strategic objectives and hiring needs Develop effective candidate assessment frameworks, including facilitating interviews and leading calibration and hiring discussions Leverage recruiting data to prepare ongoing recruiting updates for hiring managers Conduct in-depth screening of prospective candidates Collaborate and partner with Compliance and Information Security on applicable data privacy and securities laws Ensure best-in-class experience for candidates and hiring managers Work closely with Compliance to ensure adherence to applicable Compliance policies and procedures What's required Bachelor's degree 4+ years of recruiting experience Ability to exercise sound, independent judgement while driving best practices in candidate sourcing Expertise conducting in-depth initial interviews and accurately assessing candidate quality and potential Ability to multitask and prioritize assignments while maintaining strong attention to detail Experience regularly communicating status and outcomes to counterparts and business leaders Assertive and self-motivated Strong organizational, communication, and interpersonal skills Proficient knowledge of Microsoft Outlook, Excel, and Word Commitment to the highest ethical standards We take care of our people We invest in our people, their careers, their health, and their well-being. When you work here, we provide: Health care benefits Generous parental and family leave policies Mental and physical wellness programs Volunteer opportunities Support for employee-led affinity groups representing women, minorities and the LGBTQ+ community Tuition assistance About Point72 Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit .
Business Analyst - Service Strategy and Optimisation
Arbuthnot Latham
Business Analyst - Service Strategy and Optimisation Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology. Job purpose The Business Analyst (BA), Service Strategy and Optimisation will play a critical role in defining and enabling exceptional client service and operational excellence through business process and technology change. The BA will identify, define, and enable change within our Banking Systems, processes, and Platforms. By collecting, analysing, and interpreting data from various sources, the BA will support the Digital Transformation Roadmap and project portfolio. To succeed, the BA will need to build a deep understanding of Arbuthnot Latham's operating model (People, Process, and Technology). They will work on agreed initiatives, document client-focused business requirements and capture changes to our client journey and experience. The BA will be at the forefront of driving positive change, ensuring our Platform evolves to meet the needs of our clients and colleagues. Where applicable, you will place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and to comply with the FCA and PRA's Conduct Rules. Job Description Key Responsibilities: The Business Analyst (BA), Service Strategy and Optimisation will work closely with colleagues across the business to understand the needs of each team and client persona in relation to specific business problems or potential changes/transformation. Specific responsibilities are: Crafting the Client Service Strategy : Aid the Head of SSO in creating and delivering a comprehensive Client Service Excellence Strategy. This strategy will drive a focused approach to end-to-end client service across key journeys for private, commercial, and wealth management clients, ensuring a seamless and operationally effective experience. This includes cross-functional processes. Client Journey Mapping : As we deliver enhancements to our client journeys, be responsible for maintaining and updating our existing client journey maps and service blueprints. Gathering, Identifying, and Documenting Business Requirements : This involves facilitating both virtual and face-to-face interviews, focus groups, and workshops with a range of business stakeholders. Other techniques, such as document analysis, can also be utilised. Providing Options and Impact Assessments : Evaluate a range of potential operating model design solutions and decisions (including change requests), fully documenting the benefits, limitations, and associated risks. Additionally, identify the processes, business areas, key stakeholders, and technology required to implement recommendations. Documentation and Analysis of Existing Business and Operational Processes : Identify gaps and improvements in client journeys and define an improved future state. BA contributions will contribute to the production of the 'as-is' and 'to-be'/target operating model for the Banking Systems. Data Analysis and Visualization : Utilise relevant Management Information (MI), data analysis, and visualisation skills to empower key forums and decision-makers, enabling them to make informed choices. Input into the Development of the Bank's Change Capability : Actively contribute to the Change Management Community practice area, aiding in the development of Arbuthnot Latham's internal Business Analysis capabilities. Continuous Learning and Best Practices : Ensure that knowledge remains up-to-date and reflective of both internal and industry best practices. Stay informed about Change Management and Business Analysis methodologies, techniques, Banking Systems subject matter, supplier roadmaps, and banking system technology solutions. Collaboration : Work closely with internal teams and external partners, acting as a 'translator' to bridge business needs and technology capabilities. Risk: Responsible for managing risks inherent to the role by diligently observing internal policies and procedures. Key Interfaces: Programme/Project/Product Owners Business Analysts Heads of Business Areas / Directors Business and Operational SMEs Client Insights Managers, Marketing Senior representatives of Private & Commercial Banking and Wealth Management Heads of Platform Business Architect/Technology Architect Project Managers and SMEs Person Specification Knowledge/Experience/Skills: Comprehensive Understanding of the Financial Services Industry : Wealth Management, Private Banking & Commercial Banking. While not essential, this knowledge is highly desirable. Familiarity with Financial Services Regulations : Including GDPR/Data Protection, Vulnerable Clients, and related compliance requirements. Experience with Fintech Systems : understanding or experience with Core Banking systems, client-facing banking platforms, investment platforms, and CRM systems. While not essential, this knowledge is highly desirable. Proficiency in Business Analysis Techniques : Adept at applying key Business Analysis tools and methodologies. This includes process mapping, requirements gathering/documentation, user story definition, functional specification definition, data modelling techniques, gap analysis, and financial appraisal techniques. Data Analysis Competence : Knowledge of data analytics and proficiency in using tools for data analysis and visualisation. Change and Transformation Exposure : Significant experience working within a change and transformation environment, with a fundamental understanding of change delivery frameworks and methodologies (Waterfall and Agile). Demonstrated Success in Similar BA Roles : Evidence of ability to undertake all core Business Analyst responsibilities. Self-Starter and Collaborative Team Player : The ability to work independently while also contributing effectively within a team. Strong Problem-Solving Skills : Ability to think on your feet and provide realistic solutions for complex business challenges. Attention to Detail and Deadline-Driven Approach : A detail-oriented mindset for tasks and a commitment to meeting deliverable deadlines. Capacity to Manage Multiple Projects Under Pressure : Capable of handling multiple projects simultaneously. Client Journeys Documentation : Experience in documenting end-to-end client journeys and service blueprints is desirable. Communication Skills : Strong verbal and written communication skills are essential for effective collaboration with stakeholders and developers. Capable of leading or contributing to project teams. The ability to articulate business requirements in a way that is easily understood by business stakeholders, IT teams, and external partners is essential. User Experience (UX) : An awareness of user-centric design principles is crucial for enhancing customer experience. Understanding how users interact with systems and interfaces will inform decision-making. Problem-Solving and Critical Thinking : Ability to analyse complex problems, identify solutions, and make informed decisions is vital. A strategic mindset and critical thinking skills are valuable assets. Business Case Development : Experience in constructing compelling business cases for proposed changes is beneficial. Demonstrating the value and feasibility of initiatives is a key aspect of the role. Proficiency in Microsoft Office : Strong familiarity with Microsoft Office tools, particularly PowerPoint, is necessary for effective communication and documentation. Qualifications: Client Focus Planning and reviewing Influencing Others Creativity and Innovation Communication & confidence About Us Life, Work and Benefits Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people. Competitive salary, pension & holiday allowance BUPA Health cover 4x Life Assurance Discretionary bonus Market leading maternity/paternity and menopause policies Data Privacy and Reasonable adjustments We take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy Notice Reasonable adjustments : Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us . Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.
Jul 17, 2025
Full time
Business Analyst - Service Strategy and Optimisation Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology. Job purpose The Business Analyst (BA), Service Strategy and Optimisation will play a critical role in defining and enabling exceptional client service and operational excellence through business process and technology change. The BA will identify, define, and enable change within our Banking Systems, processes, and Platforms. By collecting, analysing, and interpreting data from various sources, the BA will support the Digital Transformation Roadmap and project portfolio. To succeed, the BA will need to build a deep understanding of Arbuthnot Latham's operating model (People, Process, and Technology). They will work on agreed initiatives, document client-focused business requirements and capture changes to our client journey and experience. The BA will be at the forefront of driving positive change, ensuring our Platform evolves to meet the needs of our clients and colleagues. Where applicable, you will place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and to comply with the FCA and PRA's Conduct Rules. Job Description Key Responsibilities: The Business Analyst (BA), Service Strategy and Optimisation will work closely with colleagues across the business to understand the needs of each team and client persona in relation to specific business problems or potential changes/transformation. Specific responsibilities are: Crafting the Client Service Strategy : Aid the Head of SSO in creating and delivering a comprehensive Client Service Excellence Strategy. This strategy will drive a focused approach to end-to-end client service across key journeys for private, commercial, and wealth management clients, ensuring a seamless and operationally effective experience. This includes cross-functional processes. Client Journey Mapping : As we deliver enhancements to our client journeys, be responsible for maintaining and updating our existing client journey maps and service blueprints. Gathering, Identifying, and Documenting Business Requirements : This involves facilitating both virtual and face-to-face interviews, focus groups, and workshops with a range of business stakeholders. Other techniques, such as document analysis, can also be utilised. Providing Options and Impact Assessments : Evaluate a range of potential operating model design solutions and decisions (including change requests), fully documenting the benefits, limitations, and associated risks. Additionally, identify the processes, business areas, key stakeholders, and technology required to implement recommendations. Documentation and Analysis of Existing Business and Operational Processes : Identify gaps and improvements in client journeys and define an improved future state. BA contributions will contribute to the production of the 'as-is' and 'to-be'/target operating model for the Banking Systems. Data Analysis and Visualization : Utilise relevant Management Information (MI), data analysis, and visualisation skills to empower key forums and decision-makers, enabling them to make informed choices. Input into the Development of the Bank's Change Capability : Actively contribute to the Change Management Community practice area, aiding in the development of Arbuthnot Latham's internal Business Analysis capabilities. Continuous Learning and Best Practices : Ensure that knowledge remains up-to-date and reflective of both internal and industry best practices. Stay informed about Change Management and Business Analysis methodologies, techniques, Banking Systems subject matter, supplier roadmaps, and banking system technology solutions. Collaboration : Work closely with internal teams and external partners, acting as a 'translator' to bridge business needs and technology capabilities. Risk: Responsible for managing risks inherent to the role by diligently observing internal policies and procedures. Key Interfaces: Programme/Project/Product Owners Business Analysts Heads of Business Areas / Directors Business and Operational SMEs Client Insights Managers, Marketing Senior representatives of Private & Commercial Banking and Wealth Management Heads of Platform Business Architect/Technology Architect Project Managers and SMEs Person Specification Knowledge/Experience/Skills: Comprehensive Understanding of the Financial Services Industry : Wealth Management, Private Banking & Commercial Banking. While not essential, this knowledge is highly desirable. Familiarity with Financial Services Regulations : Including GDPR/Data Protection, Vulnerable Clients, and related compliance requirements. Experience with Fintech Systems : understanding or experience with Core Banking systems, client-facing banking platforms, investment platforms, and CRM systems. While not essential, this knowledge is highly desirable. Proficiency in Business Analysis Techniques : Adept at applying key Business Analysis tools and methodologies. This includes process mapping, requirements gathering/documentation, user story definition, functional specification definition, data modelling techniques, gap analysis, and financial appraisal techniques. Data Analysis Competence : Knowledge of data analytics and proficiency in using tools for data analysis and visualisation. Change and Transformation Exposure : Significant experience working within a change and transformation environment, with a fundamental understanding of change delivery frameworks and methodologies (Waterfall and Agile). Demonstrated Success in Similar BA Roles : Evidence of ability to undertake all core Business Analyst responsibilities. Self-Starter and Collaborative Team Player : The ability to work independently while also contributing effectively within a team. Strong Problem-Solving Skills : Ability to think on your feet and provide realistic solutions for complex business challenges. Attention to Detail and Deadline-Driven Approach : A detail-oriented mindset for tasks and a commitment to meeting deliverable deadlines. Capacity to Manage Multiple Projects Under Pressure : Capable of handling multiple projects simultaneously. Client Journeys Documentation : Experience in documenting end-to-end client journeys and service blueprints is desirable. Communication Skills : Strong verbal and written communication skills are essential for effective collaboration with stakeholders and developers. Capable of leading or contributing to project teams. The ability to articulate business requirements in a way that is easily understood by business stakeholders, IT teams, and external partners is essential. User Experience (UX) : An awareness of user-centric design principles is crucial for enhancing customer experience. Understanding how users interact with systems and interfaces will inform decision-making. Problem-Solving and Critical Thinking : Ability to analyse complex problems, identify solutions, and make informed decisions is vital. A strategic mindset and critical thinking skills are valuable assets. Business Case Development : Experience in constructing compelling business cases for proposed changes is beneficial. Demonstrating the value and feasibility of initiatives is a key aspect of the role. Proficiency in Microsoft Office : Strong familiarity with Microsoft Office tools, particularly PowerPoint, is necessary for effective communication and documentation. Qualifications: Client Focus Planning and reviewing Influencing Others Creativity and Innovation Communication & confidence About Us Life, Work and Benefits Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people. Competitive salary, pension & holiday allowance BUPA Health cover 4x Life Assurance Discretionary bonus Market leading maternity/paternity and menopause policies Data Privacy and Reasonable adjustments We take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy Notice Reasonable adjustments : Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us . Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.
Principal Cybersecurity Researcher (Reverse Engineering)
Recorded Future
Principal Cybersecurity Researcher (Reverse Engineering) London, UK With 1,000 intelligence professionals, over $300M in sales, and serving over 1,900 clients worldwide, Recorded Future is the world's most advanced, and largest, intelligence company! Reversing Emulation and Testing (RET) is a core function of Insikt Group's Technical Analysis (TA) Team. We seek a principal technical threat researcher with deep subject-matter expertise across malware analysis, reverse engineering, and malicious tooling. This role requires the ability to lead high-impact research and drive innovation in analytical capabilities within Insikt Group. You will guide and shape technical research into state-sponsored and cybercriminal malware, collaborating across functional intelligence teams to support finished intelligence reporting and platform enrichment. Your responsibilities will include not only conducting advanced malware reverse engineering and infrastructure emulation but also designing and implementing internal tools and workflows that increase our team's efficiency. You will be expected to develop and formalize novel approaches to dynamic analysis, configuration extraction, and threat behavior modeling. This position entails representing Insikt Group's technical threat research in customer briefings, webinars, and industry engagements. You will communicate complex technical findings to diverse audiences ranging from internal stakeholders and threat analysts to customers and external partners, supporting both technical enablement and strategic advisory efforts. Additional responsibilities include authoring and reviewing high-visibility technical assessments, mentoring senior researchers, informing detection engineering across host- and network-based systems, identifying trends in offensive security tooling and tactics, and generating original research leads that inform Insikt Group's intelligence production. As a principal researcher, you will be expected to operate autonomously across a broad spectrum of malware and threat actor behaviors with little to no subject-matter gaps, providing leadership across both technical execution and strategic vision. Demonstrated experience in designing, executing, and publishing original threat research is required. What You'll Do: Collaborate with highly skilled analysts with expertise across many cybersecurity and threat intelligence groups Reverse engineer malware, including APT tools and Crimeware Drive technical research direction and develop tooling to advance malware analysis workflows. Represent technical expertise in customer briefings, industry presentations, and internal advisory discussions. Operate autonomously across all aspects of malware analysis and reverse engineering, mentor senior analysts, and drive the development of new research capabilities without subject-matter limitations. Track and analyze the development of red team tooling Develop network and host-based detection rules (YARA, Snort, and Sigma) to detect APT and cybercriminal campaigns in line with Insikt's research goals Develop analysis and extraction tooling for malicious artifacts Develop emulation capabilities to track malicious campaigns and networks Develop tools and methods to identify commodity and custom malware using retro hunting and advanced detection techniques Support other threat intelligence analysts by analyzing malware from advanced threat actors to develop leads and insights into actor infrastructure, tooling, and targeting Publish research on novel threats Stay on top of developments within the malware and malware analysis landscape, tracking key developments by following publications, blogs, and mailing lists Scope, author, review, and deliver finished intelligence reports that address customers' priority intelligence requirements (PIRs) across various cyber threat activity topics What You'll Bring (Required): Experience with static and dynamic malware analysis of Windows binaries using tools such as IDA Pro, Ghidra, Binary Ninja, Windbg, x64dbg, dnSpy, and Wireshark Experience writing network and endpoint signature detections using YARA, Sigma, and Snort rules Experience scripting in Python, Go, PowerShell, or Bash Knowledge of Windows operating system internals and the Windows API Knowledge of TCP/IP and other networking protocols Ability to convey complex technical and non-technical concepts in verbal products and excellent writing skills Proficiency in conducting threat hunting, malware analysis, and reverse engineering for Windows, macOS, or Linux Highly Desirable Skills/Experience (not required): BA/BS or MA/MS degree or equivalent experience in Computer Science, Information Security, Cybersecurity, or a related field 7+ years of experience in static and dynamic malware analysis 7+ years of experience in network analysis tools Programming experience in C, C++, or Java Experience with mobile malware analysis Experience with multiple architectures (x86, ARM, MIPS, etc) Experience in the deobfuscation of malware, analysis of packers, malware decryption techniques, or cryptography Experience managing small projects and processes Experience working and communicating directly with customers Why should you join Recorded Future? Recorded Future employees (or "Futurists"), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.8-star user rating from Gartner and more than 45 of the Fortune 100 companies as clients. Want more info? Blog & Podcast : Learn everything you want to know (and maybe some things you'd rather not know) about the world of cyber threat intelligence Linkedin , Instagram &Twitter : What's happening at Recorded Future The Record : The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field Timeline : History of Recorded Future Recognition : Check out our awards and announcements We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day. If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law. Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions. Notice to Agency and Search Firm Representatives: Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes. Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf How did you hear about this job? LinkedIn Profile Recorded Future - Candidate Privacy Notice EMEA Acknowledged This candidate privacy notice explains who we are, why and how we process personal data relating to candidates and, if you are the subject of any of the personal data concerned, your rights and our contact details if you want further information or help. When you apply for a job on the personal data contained in your application will be collected and processed by Recorded Future, Inc. ("we, us, our"). For the purposes of European Economic Area data protection law, (the "Data Protection Law"), the data controller is: Recorded Future, Inc., 363 Highland Avenue, Somerville, MA 02144, ("Controller"). Our data protection officer is Frederic Wolens, who can be contacted at PRIVACY NOTICE FOR APPLICANTS / CANDIDATES . click apply for full job details
Jul 17, 2025
Full time
Principal Cybersecurity Researcher (Reverse Engineering) London, UK With 1,000 intelligence professionals, over $300M in sales, and serving over 1,900 clients worldwide, Recorded Future is the world's most advanced, and largest, intelligence company! Reversing Emulation and Testing (RET) is a core function of Insikt Group's Technical Analysis (TA) Team. We seek a principal technical threat researcher with deep subject-matter expertise across malware analysis, reverse engineering, and malicious tooling. This role requires the ability to lead high-impact research and drive innovation in analytical capabilities within Insikt Group. You will guide and shape technical research into state-sponsored and cybercriminal malware, collaborating across functional intelligence teams to support finished intelligence reporting and platform enrichment. Your responsibilities will include not only conducting advanced malware reverse engineering and infrastructure emulation but also designing and implementing internal tools and workflows that increase our team's efficiency. You will be expected to develop and formalize novel approaches to dynamic analysis, configuration extraction, and threat behavior modeling. This position entails representing Insikt Group's technical threat research in customer briefings, webinars, and industry engagements. You will communicate complex technical findings to diverse audiences ranging from internal stakeholders and threat analysts to customers and external partners, supporting both technical enablement and strategic advisory efforts. Additional responsibilities include authoring and reviewing high-visibility technical assessments, mentoring senior researchers, informing detection engineering across host- and network-based systems, identifying trends in offensive security tooling and tactics, and generating original research leads that inform Insikt Group's intelligence production. As a principal researcher, you will be expected to operate autonomously across a broad spectrum of malware and threat actor behaviors with little to no subject-matter gaps, providing leadership across both technical execution and strategic vision. Demonstrated experience in designing, executing, and publishing original threat research is required. What You'll Do: Collaborate with highly skilled analysts with expertise across many cybersecurity and threat intelligence groups Reverse engineer malware, including APT tools and Crimeware Drive technical research direction and develop tooling to advance malware analysis workflows. Represent technical expertise in customer briefings, industry presentations, and internal advisory discussions. Operate autonomously across all aspects of malware analysis and reverse engineering, mentor senior analysts, and drive the development of new research capabilities without subject-matter limitations. Track and analyze the development of red team tooling Develop network and host-based detection rules (YARA, Snort, and Sigma) to detect APT and cybercriminal campaigns in line with Insikt's research goals Develop analysis and extraction tooling for malicious artifacts Develop emulation capabilities to track malicious campaigns and networks Develop tools and methods to identify commodity and custom malware using retro hunting and advanced detection techniques Support other threat intelligence analysts by analyzing malware from advanced threat actors to develop leads and insights into actor infrastructure, tooling, and targeting Publish research on novel threats Stay on top of developments within the malware and malware analysis landscape, tracking key developments by following publications, blogs, and mailing lists Scope, author, review, and deliver finished intelligence reports that address customers' priority intelligence requirements (PIRs) across various cyber threat activity topics What You'll Bring (Required): Experience with static and dynamic malware analysis of Windows binaries using tools such as IDA Pro, Ghidra, Binary Ninja, Windbg, x64dbg, dnSpy, and Wireshark Experience writing network and endpoint signature detections using YARA, Sigma, and Snort rules Experience scripting in Python, Go, PowerShell, or Bash Knowledge of Windows operating system internals and the Windows API Knowledge of TCP/IP and other networking protocols Ability to convey complex technical and non-technical concepts in verbal products and excellent writing skills Proficiency in conducting threat hunting, malware analysis, and reverse engineering for Windows, macOS, or Linux Highly Desirable Skills/Experience (not required): BA/BS or MA/MS degree or equivalent experience in Computer Science, Information Security, Cybersecurity, or a related field 7+ years of experience in static and dynamic malware analysis 7+ years of experience in network analysis tools Programming experience in C, C++, or Java Experience with mobile malware analysis Experience with multiple architectures (x86, ARM, MIPS, etc) Experience in the deobfuscation of malware, analysis of packers, malware decryption techniques, or cryptography Experience managing small projects and processes Experience working and communicating directly with customers Why should you join Recorded Future? Recorded Future employees (or "Futurists"), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.8-star user rating from Gartner and more than 45 of the Fortune 100 companies as clients. Want more info? Blog & Podcast : Learn everything you want to know (and maybe some things you'd rather not know) about the world of cyber threat intelligence Linkedin , Instagram &Twitter : What's happening at Recorded Future The Record : The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field Timeline : History of Recorded Future Recognition : Check out our awards and announcements We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day. If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law. Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions. Notice to Agency and Search Firm Representatives: Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes. Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf How did you hear about this job? LinkedIn Profile Recorded Future - Candidate Privacy Notice EMEA Acknowledged This candidate privacy notice explains who we are, why and how we process personal data relating to candidates and, if you are the subject of any of the personal data concerned, your rights and our contact details if you want further information or help. When you apply for a job on the personal data contained in your application will be collected and processed by Recorded Future, Inc. ("we, us, our"). For the purposes of European Economic Area data protection law, (the "Data Protection Law"), the data controller is: Recorded Future, Inc., 363 Highland Avenue, Somerville, MA 02144, ("Controller"). Our data protection officer is Frederic Wolens, who can be contacted at PRIVACY NOTICE FOR APPLICANTS / CANDIDATES . click apply for full job details
Principal Data Engineer
Mimecast Limited
The driving force behind our Machine Learning and Data Science infrastructure at Mimecast Embrace the incredible opportunities that lie within Mimecast, where innovation and impact converge. The cybersecurity industry is experiencing exponential growth, and by joining us, you'll be at the forefront of this ever-evolving landscape. The field is rapidly changing, as threat actors employ AI to scale up phishing and social engineering operations. Why Join Our Team? "You'll have the chance to build large-scale data pipelines moving billions of data points daily in real-time, and develop, deploy and utilise cutting-edge ML models, empowering you to thwart those cyber villains and safeguard businesses and individuals alike. As a company that is well-established and committed to growth, we are actively expanding our ML team with a Principal Data Engineer - Machine Learning role which is amongst the most senior roles in the team, directly reporting to the Director of Data Science. Join us on this exhilarating journey, where you'll shape the future of cybersecurity by developing large-scale data products for ML models that push the boundaries of innovation and make an indelible impact in protecting our digital world." - Hiring Manager Responsibilities Design and lead the implementation of real-time data pipelines which transport billions of data points per day, with strong traffic variations around peak hours Design and deploy state-of-the-art ML (predominantly NLP and voice recognition) models that are optimised for both accuracy and throughput Transform prototypes into production-ready data and ML applications that meet throughput and latency requirements Deploy and manage data and ML infrastructure necessary for productionising code (Kafka, Docker, Terraform, etc) Build efficient data pipelines between on-premise and cloud environments to handle text and audio data processing loads for ML models Deploy NLP models in cloud environments (AWS SageMaker) through Jenkins Design and implement MLflow and other ML Ops applications to streamline ML workflows which adhere to strict data privacy and residency guidelines Communicate your work throughout the team and related departments Mentor and guide junior members of the team, establish and champion best practices and introduce fresh ideas and concepts Experience 10+ years of experience working on data processing and engineering for ML models, with 6+ years developing large-scale data and ML systems twhich receive billions of requests per day Expert level know-how of designing and implemention synchronous, asynchronous and batch data processing operations Expert level programming skills in Python, along with experience in using relevant tools and frameworks such as PyTorch, FastAPI and Huggingface; strong programming skills in Java are a plus Expert level know-how of ML Ops systems, data pipeline design and implementation, and working with ML platforms (preferably AWS SageMaker) Strong analytical and problem-solving abilities, with a keen eye for detail and accuracy Curiosity and a strong growth mindset with a demonstrable history of learning quickly in a loosely structured, rapidly changing environment Excellent collaboration and communication skills At least a bachelor's degree in computer science or other relevant fields What We Bring Join our Machine Learning and Data Science team to accelerate your career journey, working with cutting-edge technologies and contributing to projects that have real customer impact. You will be immersed in a dynamic environment that recognizes and celebrates your achievements. Mimecast offers formal and on the job learning opportunities, maintains a comprehensive benefits package that helps our employees and their family members to sustain a healthy lifestyle, and importantly - working in cross functional teams to build your knowledge! Our Hybrid Model: We provide you with the flexibility to live balanced, healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Employees are expected to come to the office at least two days per week, because working together in person: Fosters a culture of collaboration, communication, performance and learning Drives innovation and creativity within and between teams Introduces employees to priorities outside of their immediate realm Ensures important interpersonal relationships and connections with one another and our community! DEI Statement Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course. We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. About Us We save companies the embarrassment of awkward data slip ups by disrupting cybercriminal activity. We think fast, go big and always demand more. We work hard, deliver - and repeat. We grow with meaningful determination. And put success well within our reach. We empower each other, live by our values, and always deliver on our purpose. We push each other to be better and expect to be pushed back. This is a community of respect. Where everyone is counted.
Jul 17, 2025
Full time
The driving force behind our Machine Learning and Data Science infrastructure at Mimecast Embrace the incredible opportunities that lie within Mimecast, where innovation and impact converge. The cybersecurity industry is experiencing exponential growth, and by joining us, you'll be at the forefront of this ever-evolving landscape. The field is rapidly changing, as threat actors employ AI to scale up phishing and social engineering operations. Why Join Our Team? "You'll have the chance to build large-scale data pipelines moving billions of data points daily in real-time, and develop, deploy and utilise cutting-edge ML models, empowering you to thwart those cyber villains and safeguard businesses and individuals alike. As a company that is well-established and committed to growth, we are actively expanding our ML team with a Principal Data Engineer - Machine Learning role which is amongst the most senior roles in the team, directly reporting to the Director of Data Science. Join us on this exhilarating journey, where you'll shape the future of cybersecurity by developing large-scale data products for ML models that push the boundaries of innovation and make an indelible impact in protecting our digital world." - Hiring Manager Responsibilities Design and lead the implementation of real-time data pipelines which transport billions of data points per day, with strong traffic variations around peak hours Design and deploy state-of-the-art ML (predominantly NLP and voice recognition) models that are optimised for both accuracy and throughput Transform prototypes into production-ready data and ML applications that meet throughput and latency requirements Deploy and manage data and ML infrastructure necessary for productionising code (Kafka, Docker, Terraform, etc) Build efficient data pipelines between on-premise and cloud environments to handle text and audio data processing loads for ML models Deploy NLP models in cloud environments (AWS SageMaker) through Jenkins Design and implement MLflow and other ML Ops applications to streamline ML workflows which adhere to strict data privacy and residency guidelines Communicate your work throughout the team and related departments Mentor and guide junior members of the team, establish and champion best practices and introduce fresh ideas and concepts Experience 10+ years of experience working on data processing and engineering for ML models, with 6+ years developing large-scale data and ML systems twhich receive billions of requests per day Expert level know-how of designing and implemention synchronous, asynchronous and batch data processing operations Expert level programming skills in Python, along with experience in using relevant tools and frameworks such as PyTorch, FastAPI and Huggingface; strong programming skills in Java are a plus Expert level know-how of ML Ops systems, data pipeline design and implementation, and working with ML platforms (preferably AWS SageMaker) Strong analytical and problem-solving abilities, with a keen eye for detail and accuracy Curiosity and a strong growth mindset with a demonstrable history of learning quickly in a loosely structured, rapidly changing environment Excellent collaboration and communication skills At least a bachelor's degree in computer science or other relevant fields What We Bring Join our Machine Learning and Data Science team to accelerate your career journey, working with cutting-edge technologies and contributing to projects that have real customer impact. You will be immersed in a dynamic environment that recognizes and celebrates your achievements. Mimecast offers formal and on the job learning opportunities, maintains a comprehensive benefits package that helps our employees and their family members to sustain a healthy lifestyle, and importantly - working in cross functional teams to build your knowledge! Our Hybrid Model: We provide you with the flexibility to live balanced, healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Employees are expected to come to the office at least two days per week, because working together in person: Fosters a culture of collaboration, communication, performance and learning Drives innovation and creativity within and between teams Introduces employees to priorities outside of their immediate realm Ensures important interpersonal relationships and connections with one another and our community! DEI Statement Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course. We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. About Us We save companies the embarrassment of awkward data slip ups by disrupting cybercriminal activity. We think fast, go big and always demand more. We work hard, deliver - and repeat. We grow with meaningful determination. And put success well within our reach. We empower each other, live by our values, and always deliver on our purpose. We push each other to be better and expect to be pushed back. This is a community of respect. Where everyone is counted.
Amazon
Process Lead with French, Alexa Shopping OPTIMA
Amazon
Process Lead with French, Alexa Shopping OPTIMA Job ID: Amazon Development Center (Romania) S.R.L. At Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide. Key job responsibilities The candidate actively seeks to understand Amazon's core business values and initiatives, and translates those into everyday practices. Some of the key result areas include, but not limited to: • Experience in managing process and operational escalations • Driving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goal • Managing stakeholder communication across multiple lines of business on operational milestones, process changes and escalations • Communicate and take the lead role in identifying gaps in process areas and work with all stakeholders to resolve the gaps • Be a SME for the process and a referral point for peers and junior team members • Has the ability to drive business/operational metrics through quantitative decision making, and adoption of different tools and resources • Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes • Ability to perform deep dive in the process and come up with process improvement solutions • Shall collaborate effectively with other teams and subject matter experts (SMEs), Language Engineers (LaEs) to support launches of new process and services BASIC QUALIFICATIONS • A Bachelor's Degree and relevant work experience of 3+ years. • Excellent level of English and French, C1 level. • Candidate must demonstrate ability to analyze and interpret complex SOPs. • Excellent problem-solving skills with a proactive approach to identifying and implementing process improvements. • Strong communication and interpersonal skills to effectively guide and mentor associates. • Ability to work collaboratively with cross-functional teams. • Thoroughly understand multiple SOPs and ensure adherence to established processes. • Identify areas for process improvement and SOP enhancement, and develop actionable plans for implementation. • Lead and participate in process improvement initiatives. • Comfortable working in a fast paced, highly collaborative, dynamic work environment Willingness to support several projects at one time, and to accept re-prioritization as necessary. • Adaptive to change and able to work in a fast-paced environment. PREFERRED QUALIFICATIONS Experience with Artificial Intelligence interaction, such as prompt generation. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: April 10, 2025 (Updated 2 days ago) Posted: April 10, 2025 (Updated 2 days ago) Posted: February 3, 2025 (Updated 6 days ago) Posted: June 11, 2025 (Updated 7 days ago) Posted: February 3, 2025 (Updated about 1 month ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 17, 2025
Full time
Process Lead with French, Alexa Shopping OPTIMA Job ID: Amazon Development Center (Romania) S.R.L. At Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide. Key job responsibilities The candidate actively seeks to understand Amazon's core business values and initiatives, and translates those into everyday practices. Some of the key result areas include, but not limited to: • Experience in managing process and operational escalations • Driving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goal • Managing stakeholder communication across multiple lines of business on operational milestones, process changes and escalations • Communicate and take the lead role in identifying gaps in process areas and work with all stakeholders to resolve the gaps • Be a SME for the process and a referral point for peers and junior team members • Has the ability to drive business/operational metrics through quantitative decision making, and adoption of different tools and resources • Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes • Ability to perform deep dive in the process and come up with process improvement solutions • Shall collaborate effectively with other teams and subject matter experts (SMEs), Language Engineers (LaEs) to support launches of new process and services BASIC QUALIFICATIONS • A Bachelor's Degree and relevant work experience of 3+ years. • Excellent level of English and French, C1 level. • Candidate must demonstrate ability to analyze and interpret complex SOPs. • Excellent problem-solving skills with a proactive approach to identifying and implementing process improvements. • Strong communication and interpersonal skills to effectively guide and mentor associates. • Ability to work collaboratively with cross-functional teams. • Thoroughly understand multiple SOPs and ensure adherence to established processes. • Identify areas for process improvement and SOP enhancement, and develop actionable plans for implementation. • Lead and participate in process improvement initiatives. • Comfortable working in a fast paced, highly collaborative, dynamic work environment Willingness to support several projects at one time, and to accept re-prioritization as necessary. • Adaptive to change and able to work in a fast-paced environment. PREFERRED QUALIFICATIONS Experience with Artificial Intelligence interaction, such as prompt generation. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: April 10, 2025 (Updated 2 days ago) Posted: April 10, 2025 (Updated 2 days ago) Posted: February 3, 2025 (Updated 6 days ago) Posted: June 11, 2025 (Updated 7 days ago) Posted: February 3, 2025 (Updated about 1 month ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Bupa
IT Service Owner
Bupa Leeds, Yorkshire
Before submitting your application, you should read our privacy notice to understand how Bupa will use, store and share your information. For Australia or New Zealand candidates - Before submitting your application, you should read our privacy notice to understand how Bupa will use, store and share your information. Hybrid working, including travel to service (across the UK) Location: Leeds (LS5 3BF) or Salford (M50 3SP) Permanent Full time - 37.5 hours per week We consider all types of flexibility, including locations, hours and working patterns. We make health happen At Bupa, we're passionate about technology. With colleagues, customers, patients and residents in mind you'll have the opportunity to work on innovative projects and make a real impact on their lives. Right from the start you'll become part of our digital & data strategy, joining us on our journey and developing yourself along the way. An opportunity has arisen to join a dynamic, cross functional team and make meaningful change within the Bupa Care Services as an Application IT Service Owner, for a predominantly SaaS environment. We are looking for experienced IT professionals with a strong background in Application Service Management, Service Optimisation, Resilience and Continuous Improvement practises to join our growing Technology team. How you'll help us make health happen: Gather feedback on service performance and establish improvement plans. Support onboarding and introduction of new products and services. Collaborate with Care Systems Support and Service Desk for seamless end-to-end service. Act as a conduit and escalation point for incident and security management. Manage the Configuration Management Database (CMDB) and ensure application/infrastructure interdependencies are understood. Perform daily tasks to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct root cause analysis. Identify and implement service automation options. Conduct regular business continuity tests. Drive continuous improvement at product and service levels. Ensure thorough testing and quality standards for product changes and updates. Manage release processes and develop roll-back plans. Maintain service introduction processes and documentation. Support infrastructure tasks for product changes. Provide general application support, configurations, installations, and troubleshooting. Key Skills / Qualifications needed for this role: ITIL Practitioner certification (high desirable) Excellent problem-solving, judgment, high emotional intelligence, and interpersonal skills. Experience in cross-functional technical and business roles, especially in dynamic corporate environments. Ability to hold senior leaders accountable for decisions and initiatives. Strong collaboration, influencing skills, and adaptability to technology trends. Proficiency in systems administration, troubleshooting, and IT infrastructure support. Experience in change management and maintaining a change log. Familiarity with monitoring tools, security protocols, and incident response. Strong communication skills and ability to work with cross-functional teams. Knowledge of continuous improvement methods. Results-oriented with a focus on adding value. Clear decision-making approach and tenacious problem-solving. Proficient in risk and vendor management. Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Onsite gyms or local discounts where no onsite gym available Various other benefits and online discounts Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Description: IT Service Owner Hybrid working, including travel to service (across the UK) Location: Leeds (LS5 3BF) or Salford (M50 3SP) Permanent Salary range: £44,000 - £50,000 Full time - 37.5 hours per week We consider all types of flexibility, including locations, hours and working patterns. We make health happen At Bupa, we're passionate about technology. With colleagues, customers, patients and residents in mind you'll have the opportunity to work on innovative projects and make a real impact on their lives. Right from the start you'll become part of our digital & data strategy, joining us on our journey and developing yourself along the way. An opportunity has arisen to join a dynamic, cross functional team and make meaningful change within the Bupa Care Services as an Application IT Service Owner, for a predominantly SaaS environment. We are looking for experienced IT professionals with a strong background in Application Service Management, Service Optimisation, Resilience and Continuous Improvement practises to join our growing Technology team. How you'll help us make health happen: Gather feedback on service performance and establish improvement plans. Support onboarding and introduction of new products and services. Collaborate with Care Systems Support and Service Desk for seamless end-to-end service. Act as a conduit and escalation point for incident and security management. Manage the Configuration Management Database (CMDB) and ensure application/infrastructure interdependencies are understood. Perform daily tasks to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct root cause analysis. Identify and implement service automation options. Conduct regular business continuity tests. Drive continuous improvement at product and service levels. Ensure thorough testing and quality standards for product changes and updates. Manage release processes and develop roll-back plans. Maintain service introduction processes and documentation. Support infrastructure tasks for product changes. Provide general application support, configurations, installations, and troubleshooting. Key Skills / Qualifications needed for this role: ITIL Practitioner certification (high desirable) Excellent problem-solving, judgment, high emotional intelligence, and interpersonal skills. Experience in cross-functional technical and business roles, especially in dynamic corporate environments. Ability to hold senior leaders accountable for decisions and initiatives. Strong collaboration, influencing skills, and adaptability to technology trends. Proficiency in systems administration, troubleshooting, and IT infrastructure support. Experience in change management and maintaining a change log. Familiarity with monitoring tools, security protocols, and incident response. Strong communication skills and ability to work with cross-functional teams. Knowledge of continuous improvement methods. Results-oriented with a focus on adding value. Clear decision-making approach and tenacious problem-solving. Proficient in risk and vendor management. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Onsite gyms or local discounts where no onsite gym available . click apply for full job details
Jul 17, 2025
Full time
Before submitting your application, you should read our privacy notice to understand how Bupa will use, store and share your information. For Australia or New Zealand candidates - Before submitting your application, you should read our privacy notice to understand how Bupa will use, store and share your information. Hybrid working, including travel to service (across the UK) Location: Leeds (LS5 3BF) or Salford (M50 3SP) Permanent Full time - 37.5 hours per week We consider all types of flexibility, including locations, hours and working patterns. We make health happen At Bupa, we're passionate about technology. With colleagues, customers, patients and residents in mind you'll have the opportunity to work on innovative projects and make a real impact on their lives. Right from the start you'll become part of our digital & data strategy, joining us on our journey and developing yourself along the way. An opportunity has arisen to join a dynamic, cross functional team and make meaningful change within the Bupa Care Services as an Application IT Service Owner, for a predominantly SaaS environment. We are looking for experienced IT professionals with a strong background in Application Service Management, Service Optimisation, Resilience and Continuous Improvement practises to join our growing Technology team. How you'll help us make health happen: Gather feedback on service performance and establish improvement plans. Support onboarding and introduction of new products and services. Collaborate with Care Systems Support and Service Desk for seamless end-to-end service. Act as a conduit and escalation point for incident and security management. Manage the Configuration Management Database (CMDB) and ensure application/infrastructure interdependencies are understood. Perform daily tasks to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct root cause analysis. Identify and implement service automation options. Conduct regular business continuity tests. Drive continuous improvement at product and service levels. Ensure thorough testing and quality standards for product changes and updates. Manage release processes and develop roll-back plans. Maintain service introduction processes and documentation. Support infrastructure tasks for product changes. Provide general application support, configurations, installations, and troubleshooting. Key Skills / Qualifications needed for this role: ITIL Practitioner certification (high desirable) Excellent problem-solving, judgment, high emotional intelligence, and interpersonal skills. Experience in cross-functional technical and business roles, especially in dynamic corporate environments. Ability to hold senior leaders accountable for decisions and initiatives. Strong collaboration, influencing skills, and adaptability to technology trends. Proficiency in systems administration, troubleshooting, and IT infrastructure support. Experience in change management and maintaining a change log. Familiarity with monitoring tools, security protocols, and incident response. Strong communication skills and ability to work with cross-functional teams. Knowledge of continuous improvement methods. Results-oriented with a focus on adding value. Clear decision-making approach and tenacious problem-solving. Proficient in risk and vendor management. Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Onsite gyms or local discounts where no onsite gym available Various other benefits and online discounts Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Description: IT Service Owner Hybrid working, including travel to service (across the UK) Location: Leeds (LS5 3BF) or Salford (M50 3SP) Permanent Salary range: £44,000 - £50,000 Full time - 37.5 hours per week We consider all types of flexibility, including locations, hours and working patterns. We make health happen At Bupa, we're passionate about technology. With colleagues, customers, patients and residents in mind you'll have the opportunity to work on innovative projects and make a real impact on their lives. Right from the start you'll become part of our digital & data strategy, joining us on our journey and developing yourself along the way. An opportunity has arisen to join a dynamic, cross functional team and make meaningful change within the Bupa Care Services as an Application IT Service Owner, for a predominantly SaaS environment. We are looking for experienced IT professionals with a strong background in Application Service Management, Service Optimisation, Resilience and Continuous Improvement practises to join our growing Technology team. How you'll help us make health happen: Gather feedback on service performance and establish improvement plans. Support onboarding and introduction of new products and services. Collaborate with Care Systems Support and Service Desk for seamless end-to-end service. Act as a conduit and escalation point for incident and security management. Manage the Configuration Management Database (CMDB) and ensure application/infrastructure interdependencies are understood. Perform daily tasks to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct root cause analysis. Identify and implement service automation options. Conduct regular business continuity tests. Drive continuous improvement at product and service levels. Ensure thorough testing and quality standards for product changes and updates. Manage release processes and develop roll-back plans. Maintain service introduction processes and documentation. Support infrastructure tasks for product changes. Provide general application support, configurations, installations, and troubleshooting. Key Skills / Qualifications needed for this role: ITIL Practitioner certification (high desirable) Excellent problem-solving, judgment, high emotional intelligence, and interpersonal skills. Experience in cross-functional technical and business roles, especially in dynamic corporate environments. Ability to hold senior leaders accountable for decisions and initiatives. Strong collaboration, influencing skills, and adaptability to technology trends. Proficiency in systems administration, troubleshooting, and IT infrastructure support. Experience in change management and maintaining a change log. Familiarity with monitoring tools, security protocols, and incident response. Strong communication skills and ability to work with cross-functional teams. Knowledge of continuous improvement methods. Results-oriented with a focus on adding value. Clear decision-making approach and tenacious problem-solving. Proficient in risk and vendor management. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Onsite gyms or local discounts where no onsite gym available . click apply for full job details
Head of Security
Sonata One
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Sonata One is a rapidly scaling, regulated fund services and technology (fintech) business. We're The Private Funds Clearinghouse, connecting more than 53,000 investors with 6,500 funds and 180 fund managers around the globe. Our vision is to change the paradigm of private markets investing through harmonising the end-to-end investment process within one platform. Investors benefit from a seamless, one & done experience across the fund lifecycle (from fund selection and subscription through to settlement and reporting) underpinned by a globally compliant KYC passport and 24/7 support. Fund managers can raise capital faster at a lower cost from a wider pool of pre-approved investors. Founded in 2015, Sonata One has a presence in eight locations worldwide including the US, UK, Luxembourg, Guernsey, South Africa, and Mauritius. We operate as in line with our values: We challenge the norm, we change the way we think and work, by connecting systems and people, while committing to our vision and each other. We are now looking to recruit an experienced Head of Security to join our global team. Position Overview: We are seeking a highly skilled Head of Security to lead and enhance the security posture of Sonata One. This role is critical in protecting the confidentiality, integrity, and availability of our information systems and data. The ideal candidate will have a deep understanding of cybersecurity threats, risk management frameworks, regulatory compliance, and modern security technologies. This role also includes responsibilities typical of a Data Protection Officer, ensuring that data privacy and governance meet the high regulatory standards of the financial sector. Responsibilities: Strategic Management and Security Operations Develop, implement, and maintain information security policies, standards, and procedures. Lead the organization's cybersecurity strategy, risk assessments, and security roadmap. Manage information security projects and initiatives across IT and business units. Collaborate with senior leadership to align security goals with business objectives. Lead risk assessments and threat modelling exercises for internal systems and third-party services. Manage the deployment and maintenance of security solutions (SIEM, firewalls, endpoint protection, DLP, etc.). Oversee the organization's incident response and business continuity plans, including simulations and real-time responses. Conduct regular security audits and work with internal/external auditors to support compliance. Collaborate with IT and business units to ensure secure systems development and operations. Compliance & Risk Management Ensure compliance with regulatory and legal security requirements (e.g., ISO 27001, NIST, HIPAA, GDPR, SOX, etc.). Ensure compliance with applicable data protection laws (e.g., GDPR, CCPA, GLBA). Guide Data Protection Impact Assessments (DPIAs) for high-risk financial data processing activities. Work closely with Legal, Risk, and Compliance to monitor data handling practices across business units. Perform regular risk assessments and implement appropriate risk mitigation controls. Work with internal and external auditors on information security reviews. Training & Awareness Promote a culture of security awareness across the organization. Deliver security training and education programs for employees. Serve as a subject matter expert on information security practices and controls. Qualifications: Bachelor's degree in information security, Computer Science, or a related field 5-7+ years of experience in information security, preferably in financial services. In-depth understanding of security frameworks (e.g., ISO/IEC 27001, NIST CSF, CIS Controls) and cybersecurity principles, practices, and regulatory requirements in the finance sector. Experience in security technologies such as firewalls, IDS/IPS, SIEM, encryption, and identity management. Experience with secure cloud computing platforms (e.g., Azure) in a regulated environment. Familiarity with data analytics platforms and financial data governance tooling. Strong working knowledge of financial compliance frameworks (e.g., GLBA, SOX, FFIEC CAT, NYDFS). Familiarity with privacy regulations (GDPR, CCPA) and best practices in data governance. Certifications such as CISSP, CISM, CISA, CRISC, or Certified Data Protection Officer (CDPO) are highly desirable. We offer a collaborative and inclusive work culture that values innovation and diversity. Everyone has an important role to fulfill, and your contribution will be an integral part of our success story. Benefits: Competitive compensation package Flexibility in work arrangements, including remote work options. Opportunities for professional growth and career advancement.
Jul 17, 2025
Full time
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Sonata One is a rapidly scaling, regulated fund services and technology (fintech) business. We're The Private Funds Clearinghouse, connecting more than 53,000 investors with 6,500 funds and 180 fund managers around the globe. Our vision is to change the paradigm of private markets investing through harmonising the end-to-end investment process within one platform. Investors benefit from a seamless, one & done experience across the fund lifecycle (from fund selection and subscription through to settlement and reporting) underpinned by a globally compliant KYC passport and 24/7 support. Fund managers can raise capital faster at a lower cost from a wider pool of pre-approved investors. Founded in 2015, Sonata One has a presence in eight locations worldwide including the US, UK, Luxembourg, Guernsey, South Africa, and Mauritius. We operate as in line with our values: We challenge the norm, we change the way we think and work, by connecting systems and people, while committing to our vision and each other. We are now looking to recruit an experienced Head of Security to join our global team. Position Overview: We are seeking a highly skilled Head of Security to lead and enhance the security posture of Sonata One. This role is critical in protecting the confidentiality, integrity, and availability of our information systems and data. The ideal candidate will have a deep understanding of cybersecurity threats, risk management frameworks, regulatory compliance, and modern security technologies. This role also includes responsibilities typical of a Data Protection Officer, ensuring that data privacy and governance meet the high regulatory standards of the financial sector. Responsibilities: Strategic Management and Security Operations Develop, implement, and maintain information security policies, standards, and procedures. Lead the organization's cybersecurity strategy, risk assessments, and security roadmap. Manage information security projects and initiatives across IT and business units. Collaborate with senior leadership to align security goals with business objectives. Lead risk assessments and threat modelling exercises for internal systems and third-party services. Manage the deployment and maintenance of security solutions (SIEM, firewalls, endpoint protection, DLP, etc.). Oversee the organization's incident response and business continuity plans, including simulations and real-time responses. Conduct regular security audits and work with internal/external auditors to support compliance. Collaborate with IT and business units to ensure secure systems development and operations. Compliance & Risk Management Ensure compliance with regulatory and legal security requirements (e.g., ISO 27001, NIST, HIPAA, GDPR, SOX, etc.). Ensure compliance with applicable data protection laws (e.g., GDPR, CCPA, GLBA). Guide Data Protection Impact Assessments (DPIAs) for high-risk financial data processing activities. Work closely with Legal, Risk, and Compliance to monitor data handling practices across business units. Perform regular risk assessments and implement appropriate risk mitigation controls. Work with internal and external auditors on information security reviews. Training & Awareness Promote a culture of security awareness across the organization. Deliver security training and education programs for employees. Serve as a subject matter expert on information security practices and controls. Qualifications: Bachelor's degree in information security, Computer Science, or a related field 5-7+ years of experience in information security, preferably in financial services. In-depth understanding of security frameworks (e.g., ISO/IEC 27001, NIST CSF, CIS Controls) and cybersecurity principles, practices, and regulatory requirements in the finance sector. Experience in security technologies such as firewalls, IDS/IPS, SIEM, encryption, and identity management. Experience with secure cloud computing platforms (e.g., Azure) in a regulated environment. Familiarity with data analytics platforms and financial data governance tooling. Strong working knowledge of financial compliance frameworks (e.g., GLBA, SOX, FFIEC CAT, NYDFS). Familiarity with privacy regulations (GDPR, CCPA) and best practices in data governance. Certifications such as CISSP, CISM, CISA, CRISC, or Certified Data Protection Officer (CDPO) are highly desirable. We offer a collaborative and inclusive work culture that values innovation and diversity. Everyone has an important role to fulfill, and your contribution will be an integral part of our success story. Benefits: Competitive compensation package Flexibility in work arrangements, including remote work options. Opportunities for professional growth and career advancement.
Amazon
Sr. Transportation Risk & Compliance Manager - Luxembourg based
Amazon
Job ID: Amazon UK Services Ltd. - A10 This position requires relocation to Luxembourg. Want to help Earth's most customer-centric company design, implement and monitor risk mitigation strategies to improve the customer experience and protect Amazon's brand? In this role, you will work closely with Amazon's Middle Mile transportation businesses to build strategic initiatives and frameworks that support carrier partners in meeting legal and contractual obligations relating to business practices, driver / provider eligibility, and safety standards. Within your program, you will be expected to apply risk and control concepts to new and existing business models, clearly and concisely communicate identified findings to senior leadership, and partner with cross-functions teams to design workflows in support of risk-reduction activities. You will set program objectives, assign appropriate metrics that measure success, and drive business changes that reduce risk. The role will require the of independent team members, and high-level strategic thinking to deep-dive analytical problem solving while thinking big. You must be comfortable dealing with ambiguity and enjoy working on different problems every day. This position will be based out of one of Amazon's corporate HQs and requires the ability to travel periodically. Key job responsibilities • Working seamlessly with a team of risk assessment managers. • Ability to define, develop, and implement risk programs and drive improvements quantified with metrics. • Ability to lead, monitor and drive projects through to completion on time. • Ability to establish successful partnerships with internal and external teams to execute tactical initiatives. • Demonstrable excellent communication skills (written and verbal). • Demonstrable problem-solving skills using data and insights to drive tactical business decisions. A day in the life The Sr. Risk & Compliance Manager will work collaboratively with business stakeholders, safety, legal, finance, tech, and human resource teams to implement world-class, customer-centric, compliance and risk management solutions. The individual will lead a team of auditors who execute inspection activities, provide carriers with consultative support to identify opportunities for improvement, develop corrective action plans to address audit defects, and manage those remediation plans to closure. About the team Transportation Risk and Compliance (TRC) is the voice of risk and compliance for Amazon's transportation businesses across 16 regions. We proactively identify and manage risks through risk mitigation strategies and provide assurance that Amazon and our carrier partners comply with the highest transportation and legal standards (including legislative, regulatory, and contractual). Anchored by sound subject matter expertise, processes, and growing technology solutions, our TRC leaders improve public safety and enable business growth as we work diligently to serve our customers. BASIC QUALIFICATIONS - Knowledge of Microsoft Office products and applications at an advanced level - Experience in compliance, audit or risk management - Bachelor's degree or equivalent PREFERRED QUALIFICATIONS - Project Management Professional (PMP) or equivalent certification - Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent - Master's degree or equivalent Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: January 27, 2025 (Updated about 4 hours ago) Posted: March 25, 2025 (Updated 1 day ago) Posted: April 16, 2025 (Updated 2 days ago) Posted: May 19, 2025 (Updated 2 days ago) Posted: May 12, 2025 (Updated 5 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 17, 2025
Full time
Job ID: Amazon UK Services Ltd. - A10 This position requires relocation to Luxembourg. Want to help Earth's most customer-centric company design, implement and monitor risk mitigation strategies to improve the customer experience and protect Amazon's brand? In this role, you will work closely with Amazon's Middle Mile transportation businesses to build strategic initiatives and frameworks that support carrier partners in meeting legal and contractual obligations relating to business practices, driver / provider eligibility, and safety standards. Within your program, you will be expected to apply risk and control concepts to new and existing business models, clearly and concisely communicate identified findings to senior leadership, and partner with cross-functions teams to design workflows in support of risk-reduction activities. You will set program objectives, assign appropriate metrics that measure success, and drive business changes that reduce risk. The role will require the of independent team members, and high-level strategic thinking to deep-dive analytical problem solving while thinking big. You must be comfortable dealing with ambiguity and enjoy working on different problems every day. This position will be based out of one of Amazon's corporate HQs and requires the ability to travel periodically. Key job responsibilities • Working seamlessly with a team of risk assessment managers. • Ability to define, develop, and implement risk programs and drive improvements quantified with metrics. • Ability to lead, monitor and drive projects through to completion on time. • Ability to establish successful partnerships with internal and external teams to execute tactical initiatives. • Demonstrable excellent communication skills (written and verbal). • Demonstrable problem-solving skills using data and insights to drive tactical business decisions. A day in the life The Sr. Risk & Compliance Manager will work collaboratively with business stakeholders, safety, legal, finance, tech, and human resource teams to implement world-class, customer-centric, compliance and risk management solutions. The individual will lead a team of auditors who execute inspection activities, provide carriers with consultative support to identify opportunities for improvement, develop corrective action plans to address audit defects, and manage those remediation plans to closure. About the team Transportation Risk and Compliance (TRC) is the voice of risk and compliance for Amazon's transportation businesses across 16 regions. We proactively identify and manage risks through risk mitigation strategies and provide assurance that Amazon and our carrier partners comply with the highest transportation and legal standards (including legislative, regulatory, and contractual). Anchored by sound subject matter expertise, processes, and growing technology solutions, our TRC leaders improve public safety and enable business growth as we work diligently to serve our customers. BASIC QUALIFICATIONS - Knowledge of Microsoft Office products and applications at an advanced level - Experience in compliance, audit or risk management - Bachelor's degree or equivalent PREFERRED QUALIFICATIONS - Project Management Professional (PMP) or equivalent certification - Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent - Master's degree or equivalent Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: January 27, 2025 (Updated about 4 hours ago) Posted: March 25, 2025 (Updated 1 day ago) Posted: April 16, 2025 (Updated 2 days ago) Posted: May 19, 2025 (Updated 2 days ago) Posted: May 12, 2025 (Updated 5 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Amazon
Specialist Technical Account Manager - Security and Compliance, EMEA EU North
Amazon
Specialist Technical Account Manager - Security and Compliance, EMEA EU North Are you a technologist with deep expertise in Cloud Security and Compliance? We're looking for Security and Compliance experts to help customers build confidence and capability to operate their most critical and sensitive workloads at scale on AWS. As a Specialist Technical Account Manager (STAM), you act as a trusted customer advisor and strategist for security and compliance. This is a post-sales advisory role within our Enterprise Support team, where you can further develop your technical, leadership, and consulting skills while working with organizations facing sophisticated security and compliance challenges. You'll provide strategic guidance to customers on implementing robust security controls, compliance frameworks, and governance models, applying your expertise of best practices to help reduce security risks, strengthen compliance posture, and allow customers to accelerate their journey to their business/security outcomes on AWS. You'll help customers navigate complex regulatory requirements, design resilient cloud architectures that meet/exceed compliance standards, and implement effective security monitoring and controls. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success, especially when navigating the evolving landscape of cloud security regulations. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services while maintaining strict security and compliance requirements. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Join us in helping customers build secure, compliant cloud environments that enable innovation while meeting stringent regulatory Key job responsibilities • Provide customers with deep technical expertise in security and compliance to achieve operational excellence in security, resilience, and efficiency. • Collaborate with Technical Account Managers, Solutions Architects, and account managers to ideate around your customers' most challenging business problems. • Act as a trusted advisor to line of business and C-suite leaders. • Lead architectural reviews and workshops to advance your customer's technical objectives. • Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc. Participate as a leader in AWS technical communities. • Educate customers on the value proposition of AWS, and participate in architectural discussions to ensure solutions are designed for successful deployment in the cloud. • Provide data and anecdotes on what is working and what is not back to the larger specialist community and product teams. Act as primary point of contact for urgent customer issues in your technical specialty. A day in the life In this role, you'll leverage your extensive technical knowledge to ensure our customers' cloud environments are secure, compliant, and resilient on the AWS platform. As a trusted advisor, you'll play a pivotal role in ensuring customer success as they implement security controls and meet regulatory requirements like DORA and NIS2, ensuring their compliance excellence on AWS. This includes providing deep process and technical expertise to help customers overcome complex security and compliance challenges. With your in-depth security experience and regulatory knowledge, you'll guide customers in understanding and implementing best practices for operating securely in the cloud. This involves assisting customers in mitigating compliance risks using scalable and cost-effective security solutions on AWS. Additionally, you'll develop content and conduct enablement sessions with customers, such as security workshops and compliance immersion days, to further enhance their security capabilities and regulatory readiness. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional BASIC QUALIFICATIONS 4+ years of design/implementation/operations/consulting of Security and Compliance frameworks 4+ years of experience building security controls across cloud environments or experience with security protocols and standards such as NIST, IPCI-DSS, ISO27001, ISO27701, ISO42001, NIST 800-53 Experience in internal enterprise or external customer-facing environment as a security technical lead Experience in Security operations such as vulnerability management, security incident response, and large-scale compliance implementations. PREFERRED QUALIFICATIONS Deep experience in Cloud Security architecture design, build, deploy and maintenance Deep experience implementing and managing compliance frameworks including DORA and NIS2 Expertise in AWS security services and compliance solutions Strong background in security controls assessment and implementation Experience conducting security reviews and implementing regulatory requirements Proficiency with AWS security tools like AWS Config, GuardDuty, and Security Hub Demonstrated ability to design secure cloud environments that meet compliance standards AWS Certifications, e.g. AWS Solutions Architect Associate / Professional / Speciality highly desirable. Internal enterprise experience working with a wide range of internal stakeholders on operations implementation or migration with a company-wide impact. Ability to understand complex application data flows and bridge the gap between technical and business app requirements. Strong written communication skills as well as a proven track record of writing clear process and technical documentation Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 17, 2025
Full time
Specialist Technical Account Manager - Security and Compliance, EMEA EU North Are you a technologist with deep expertise in Cloud Security and Compliance? We're looking for Security and Compliance experts to help customers build confidence and capability to operate their most critical and sensitive workloads at scale on AWS. As a Specialist Technical Account Manager (STAM), you act as a trusted customer advisor and strategist for security and compliance. This is a post-sales advisory role within our Enterprise Support team, where you can further develop your technical, leadership, and consulting skills while working with organizations facing sophisticated security and compliance challenges. You'll provide strategic guidance to customers on implementing robust security controls, compliance frameworks, and governance models, applying your expertise of best practices to help reduce security risks, strengthen compliance posture, and allow customers to accelerate their journey to their business/security outcomes on AWS. You'll help customers navigate complex regulatory requirements, design resilient cloud architectures that meet/exceed compliance standards, and implement effective security monitoring and controls. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success, especially when navigating the evolving landscape of cloud security regulations. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services while maintaining strict security and compliance requirements. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Join us in helping customers build secure, compliant cloud environments that enable innovation while meeting stringent regulatory Key job responsibilities • Provide customers with deep technical expertise in security and compliance to achieve operational excellence in security, resilience, and efficiency. • Collaborate with Technical Account Managers, Solutions Architects, and account managers to ideate around your customers' most challenging business problems. • Act as a trusted advisor to line of business and C-suite leaders. • Lead architectural reviews and workshops to advance your customer's technical objectives. • Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc. Participate as a leader in AWS technical communities. • Educate customers on the value proposition of AWS, and participate in architectural discussions to ensure solutions are designed for successful deployment in the cloud. • Provide data and anecdotes on what is working and what is not back to the larger specialist community and product teams. Act as primary point of contact for urgent customer issues in your technical specialty. A day in the life In this role, you'll leverage your extensive technical knowledge to ensure our customers' cloud environments are secure, compliant, and resilient on the AWS platform. As a trusted advisor, you'll play a pivotal role in ensuring customer success as they implement security controls and meet regulatory requirements like DORA and NIS2, ensuring their compliance excellence on AWS. This includes providing deep process and technical expertise to help customers overcome complex security and compliance challenges. With your in-depth security experience and regulatory knowledge, you'll guide customers in understanding and implementing best practices for operating securely in the cloud. This involves assisting customers in mitigating compliance risks using scalable and cost-effective security solutions on AWS. Additionally, you'll develop content and conduct enablement sessions with customers, such as security workshops and compliance immersion days, to further enhance their security capabilities and regulatory readiness. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional BASIC QUALIFICATIONS 4+ years of design/implementation/operations/consulting of Security and Compliance frameworks 4+ years of experience building security controls across cloud environments or experience with security protocols and standards such as NIST, IPCI-DSS, ISO27001, ISO27701, ISO42001, NIST 800-53 Experience in internal enterprise or external customer-facing environment as a security technical lead Experience in Security operations such as vulnerability management, security incident response, and large-scale compliance implementations. PREFERRED QUALIFICATIONS Deep experience in Cloud Security architecture design, build, deploy and maintenance Deep experience implementing and managing compliance frameworks including DORA and NIS2 Expertise in AWS security services and compliance solutions Strong background in security controls assessment and implementation Experience conducting security reviews and implementing regulatory requirements Proficiency with AWS security tools like AWS Config, GuardDuty, and Security Hub Demonstrated ability to design secure cloud environments that meet compliance standards AWS Certifications, e.g. AWS Solutions Architect Associate / Professional / Speciality highly desirable. Internal enterprise experience working with a wide range of internal stakeholders on operations implementation or migration with a company-wide impact. Ability to understand complex application data flows and bridge the gap between technical and business app requirements. Strong written communication skills as well as a proven track record of writing clear process and technical documentation Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Workplace Experience Manager
Samba TV, Inc.
Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights. We are seeking a highly organized Workplace Experience Manage to support our London office, who will manage a Workplace Manager based out of Warsaw to cover the European and Taiwain offices. This role is essential to creating a welcoming, well-run environment where employees can do their best work. You'll help maintain the physical space, support daily operations, and contribute to the broader global workplace team. This is a in-office position with a minimum of 3 days per week required on-site, with the potential to increase up to 5 days per week depending on business needs, leadership visits and events. WHAT YOU'LL DO Management Responsible for managing the Warsaw Workplace Coordinator. Ensure the Warsaw manager is completing daily duties and tasks for the Warsaw team and is onsite 3 days a week: Tuesday, Wednesday, Thursday. With the Warsaw manager, oversee the Amsterdam, Hamburg, Porto, Taipei offices and facilities. Office Operations & Facilities Act as the go-to contact for general office support, working closely with building management on cleanliness, maintenance, repairs and access control issues. Submit and track tickets related to repairs, desk setups, and space improvements. Conduct regular space audits to ensure the office remains tidy, functional, and well-stocked. Coordinate internal moves, assist with desk resets, and manage setup tasks. Support IT by assisting with basic tech troubleshooting (e.g., connecting monitors, managing cables, monitor and address conference room tech issues, ensuring seamless meeting experiences). Maintain a safe, secure, and well-functioning work environment, ensuring all appliances and office equipment are in good working order. Ensure full compliance with UK health and safety legislation, including fire safety, risk assessments, and building regulations; maintain accurate records and coordinate required inspections and certifications. Support environmental and EHS (Environmental, Health & Safety) initiatives by promoting responsible resource use, maintaining recycling and waste management practices, and partnering with vendors that align with UK sustainability standards. Maintain and regularly update emergency procedures, including first aid kit checks, fire warden coordination, evacuation protocols, and contributions to business continuity planning. Stay informed about industry trends and best practices as it relates to managing the office. Food & Beverage Order and stock weekly snacks and beverages, maintaining kitchen cleanliness and supply levels. Coordinate recurring lunch deliveries, manage order logistics, and handle clean up. Maintain inventory of office supplies such as adapters, chargers, furniture, appliances, electronics and light stationery. Events & Employee Experience Coordinate and support onsite and offsite experiences including recurring events, executive visits, and ad hoc gatherings and All Hands Meeting Coordination. Develop and uphold workplace standards and protocols in collaboration with the HR team to ensure a consistent and supportive office environment. Collaborate with the People Team and leadership to plan and execute internal initiatives that foster engagement and connection. Foster a positive and collaborative office culture that reflects the company's values and encourages teamwork. Gather and analyze employee feedback to continuously improve office operations and foster a positive work environment. Serve as a go-to resource for employee inquiries, connecting individuals to the appropriate internal resources. Facilitate clear internal communications around events, office updates and workplace initiatives. Help Assist with travel coordination tasks like researching nearby hotel options and partnering with hotels to secure preferred corporate rates. Employee Office Onboarding Support Act as an in-office point of contact for new joiners with office-related questions. Send a welcome email outlining key building and workplace details to help new hires successfully navigate the space. Conduct office tours for new joiners and visiting guests. Administrative & Executive Support Provide administrative support including scheduling help for in-office meetings, coordinating vendor/customer visits, and assisting with office-related documentation. Assist with onsite logistics during executive visits and company-wide events. Partner with Executive Assistants for meeting setup, travel coordination, and office-hosted offsites. Vendor & Budget Coordination Manage vendor relationships (e.g., cleaners, catering, events, security, supply vendors), ensuring consistent service and performance. Maintain confidentiality and support data protection protocols when handling internal or vendor-related information. Maintain awareness of and ensure compliance with local employment regulations, GDPR, and relevant workplace legislation in partnership with HR and Legal. Track office expenses and help manage budget planning in collaboration with Workplace and Finance teams. Research and negotiate local vendor contracts to ensure cost-effectiveness and service quality. Process invoices and payments in a timely manner and in accordance with Samba expense policy. Global Workplace Support Provide regional coverage for global teammates when they're out of office. Participate in global projects such as workplace surveys and data gathering to help improve the employee experience. Coordinate across time zones to ensure smooth collaboration with international workplace teams. Key Stakeholders Employees in the London region People Team Executives & Executive Assistants Finance & Legal Teams Building Management IT Support Global Workplace Team WHO YOU ARE Warm, resourceful, and committed to delivering exceptional workplace experiences. Exceptionally organized with strong communication and follow-through skills. Proactive, detail-oriented, and comfortable working autonomously. Familiar with Google Workspace (Docs, Sheets, Calendar, Gmail); Slack experience is a plus. Confident managing vendors and performing light tech troubleshooting when needed. Adaptable to shifting priorities and excited to contribute to a high-functioning, globally connected workplace team. Passionate about fostering culture and community, with a focus on Samba people-centered experiences. Comfortable using internal systems and engagement tools (e.g., HRIS platforms or event tools) to support team operations. £51,000 - £66,000 a year Samba TV is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba TV may collect personal information directly from you, as a job applicant, Samba TV may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy . For residents of the EU , Samba Inc. is the data controller.
Jul 17, 2025
Full time
Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights. We are seeking a highly organized Workplace Experience Manage to support our London office, who will manage a Workplace Manager based out of Warsaw to cover the European and Taiwain offices. This role is essential to creating a welcoming, well-run environment where employees can do their best work. You'll help maintain the physical space, support daily operations, and contribute to the broader global workplace team. This is a in-office position with a minimum of 3 days per week required on-site, with the potential to increase up to 5 days per week depending on business needs, leadership visits and events. WHAT YOU'LL DO Management Responsible for managing the Warsaw Workplace Coordinator. Ensure the Warsaw manager is completing daily duties and tasks for the Warsaw team and is onsite 3 days a week: Tuesday, Wednesday, Thursday. With the Warsaw manager, oversee the Amsterdam, Hamburg, Porto, Taipei offices and facilities. Office Operations & Facilities Act as the go-to contact for general office support, working closely with building management on cleanliness, maintenance, repairs and access control issues. Submit and track tickets related to repairs, desk setups, and space improvements. Conduct regular space audits to ensure the office remains tidy, functional, and well-stocked. Coordinate internal moves, assist with desk resets, and manage setup tasks. Support IT by assisting with basic tech troubleshooting (e.g., connecting monitors, managing cables, monitor and address conference room tech issues, ensuring seamless meeting experiences). Maintain a safe, secure, and well-functioning work environment, ensuring all appliances and office equipment are in good working order. Ensure full compliance with UK health and safety legislation, including fire safety, risk assessments, and building regulations; maintain accurate records and coordinate required inspections and certifications. Support environmental and EHS (Environmental, Health & Safety) initiatives by promoting responsible resource use, maintaining recycling and waste management practices, and partnering with vendors that align with UK sustainability standards. Maintain and regularly update emergency procedures, including first aid kit checks, fire warden coordination, evacuation protocols, and contributions to business continuity planning. Stay informed about industry trends and best practices as it relates to managing the office. Food & Beverage Order and stock weekly snacks and beverages, maintaining kitchen cleanliness and supply levels. Coordinate recurring lunch deliveries, manage order logistics, and handle clean up. Maintain inventory of office supplies such as adapters, chargers, furniture, appliances, electronics and light stationery. Events & Employee Experience Coordinate and support onsite and offsite experiences including recurring events, executive visits, and ad hoc gatherings and All Hands Meeting Coordination. Develop and uphold workplace standards and protocols in collaboration with the HR team to ensure a consistent and supportive office environment. Collaborate with the People Team and leadership to plan and execute internal initiatives that foster engagement and connection. Foster a positive and collaborative office culture that reflects the company's values and encourages teamwork. Gather and analyze employee feedback to continuously improve office operations and foster a positive work environment. Serve as a go-to resource for employee inquiries, connecting individuals to the appropriate internal resources. Facilitate clear internal communications around events, office updates and workplace initiatives. Help Assist with travel coordination tasks like researching nearby hotel options and partnering with hotels to secure preferred corporate rates. Employee Office Onboarding Support Act as an in-office point of contact for new joiners with office-related questions. Send a welcome email outlining key building and workplace details to help new hires successfully navigate the space. Conduct office tours for new joiners and visiting guests. Administrative & Executive Support Provide administrative support including scheduling help for in-office meetings, coordinating vendor/customer visits, and assisting with office-related documentation. Assist with onsite logistics during executive visits and company-wide events. Partner with Executive Assistants for meeting setup, travel coordination, and office-hosted offsites. Vendor & Budget Coordination Manage vendor relationships (e.g., cleaners, catering, events, security, supply vendors), ensuring consistent service and performance. Maintain confidentiality and support data protection protocols when handling internal or vendor-related information. Maintain awareness of and ensure compliance with local employment regulations, GDPR, and relevant workplace legislation in partnership with HR and Legal. Track office expenses and help manage budget planning in collaboration with Workplace and Finance teams. Research and negotiate local vendor contracts to ensure cost-effectiveness and service quality. Process invoices and payments in a timely manner and in accordance with Samba expense policy. Global Workplace Support Provide regional coverage for global teammates when they're out of office. Participate in global projects such as workplace surveys and data gathering to help improve the employee experience. Coordinate across time zones to ensure smooth collaboration with international workplace teams. Key Stakeholders Employees in the London region People Team Executives & Executive Assistants Finance & Legal Teams Building Management IT Support Global Workplace Team WHO YOU ARE Warm, resourceful, and committed to delivering exceptional workplace experiences. Exceptionally organized with strong communication and follow-through skills. Proactive, detail-oriented, and comfortable working autonomously. Familiar with Google Workspace (Docs, Sheets, Calendar, Gmail); Slack experience is a plus. Confident managing vendors and performing light tech troubleshooting when needed. Adaptable to shifting priorities and excited to contribute to a high-functioning, globally connected workplace team. Passionate about fostering culture and community, with a focus on Samba people-centered experiences. Comfortable using internal systems and engagement tools (e.g., HRIS platforms or event tools) to support team operations. £51,000 - £66,000 a year Samba TV is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba TV may collect personal information directly from you, as a job applicant, Samba TV may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy . For residents of the EU , Samba Inc. is the data controller.
Affinity Water
Junior Application Specialist Technology & Transformation Hatfield
Affinity Water Hatfield, Hertfordshire
At Affinity Water, we're offering an exciting opportunity to grow into a Subject Matter Expert (SME) in our Billing and CRM systems, supporting millions of customers across the region. We're looking for a motivated, detail-oriented individual to join our team as a Junior Applications Specialist. In this role, you'll be immersed in learning the ins and outs of our HiAffinity billing system and associated CRM tools, gaining experience in systems integration, process automation, and customer engagement. About Us Affinity Water is the UKs largest water-only supplier , providing sustainable, high-quality water to 3.85million customers across the Southeast of England. We are on a mission to redefine the way water companies connect with their customers and communities, and to make better use of water and safeguard the local environment now and in the future. What you'll be doing: Learn how our billing and CRM systems support critical customer and operational processes, including billing cycles, debt management, and financial updates. Support system operations such as overnight batch processing, data reporting, and issue troubleshooting while building your technical knowledge. Develop your understanding of regulatory frameworks like GDPR and industry best practices in IT security and customer data management. Collaborate across teams - including Technology, Transformation, Finance, and Customer Experience - to see how systems align with business goals. Assist in system upgrades, testing, and configuration changes across multiple environments. Gain exposure to tools such as Talend, Skybot, SQL, and ServiceNow as part of your learning and development. Contribute to change management processes, including presenting proposals and documenting changes, while building your confidence in stakeholder communication. Support project delivery by learning Agile and ITIL methodologies, and how to manage time, quality, and budgets. What we're looking for: Experience & Technical Skills (nice to have, not essential to start): Exposure to or interest in billing systems and customer relationship management (CRM) tools. Awareness of SQL, database reporting, or process automation platforms. Understanding of customer data privacy principles and an interest in utilities or public service delivery. Desire to work with technologies like HiAffinity, Jira, ServiceNow, and workflow management tools. Personal Qualities: A proactive learner with a genuine interest in growing your technical knowledge and business understanding. Excellent communicator - able to engage effectively with both technical teams and non-technical stakeholders. Organised and detail-driven, with the ability to juggle tasks and meet deadlines in a dynamic environment. A collaborative mindset with a positive approach to teamwork, ownership, and self-development. Benefits Salary dependant on experience Hybrid role, with the expectations of a minimum two days a week in the office in Hatfield Annual leave from 23 days rising with length of service, and the option to purchase up to 5 extra days. A 'Celebration Day' in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%) We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme. Up to 4 Affinity days a year to volunteer in the community. Life Assurance. Disability Confident If you need any reasonable adjustments and would like to apply in a different format, please do let us know. Interview Process 1st Stage interview - Teams 2nd Stage interview - Head Office Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive. You can find out what it's like to work at Affinity Water through our career site where our colleagues share their career development stories and you can get a feel for our company culture.
Jul 17, 2025
Full time
At Affinity Water, we're offering an exciting opportunity to grow into a Subject Matter Expert (SME) in our Billing and CRM systems, supporting millions of customers across the region. We're looking for a motivated, detail-oriented individual to join our team as a Junior Applications Specialist. In this role, you'll be immersed in learning the ins and outs of our HiAffinity billing system and associated CRM tools, gaining experience in systems integration, process automation, and customer engagement. About Us Affinity Water is the UKs largest water-only supplier , providing sustainable, high-quality water to 3.85million customers across the Southeast of England. We are on a mission to redefine the way water companies connect with their customers and communities, and to make better use of water and safeguard the local environment now and in the future. What you'll be doing: Learn how our billing and CRM systems support critical customer and operational processes, including billing cycles, debt management, and financial updates. Support system operations such as overnight batch processing, data reporting, and issue troubleshooting while building your technical knowledge. Develop your understanding of regulatory frameworks like GDPR and industry best practices in IT security and customer data management. Collaborate across teams - including Technology, Transformation, Finance, and Customer Experience - to see how systems align with business goals. Assist in system upgrades, testing, and configuration changes across multiple environments. Gain exposure to tools such as Talend, Skybot, SQL, and ServiceNow as part of your learning and development. Contribute to change management processes, including presenting proposals and documenting changes, while building your confidence in stakeholder communication. Support project delivery by learning Agile and ITIL methodologies, and how to manage time, quality, and budgets. What we're looking for: Experience & Technical Skills (nice to have, not essential to start): Exposure to or interest in billing systems and customer relationship management (CRM) tools. Awareness of SQL, database reporting, or process automation platforms. Understanding of customer data privacy principles and an interest in utilities or public service delivery. Desire to work with technologies like HiAffinity, Jira, ServiceNow, and workflow management tools. Personal Qualities: A proactive learner with a genuine interest in growing your technical knowledge and business understanding. Excellent communicator - able to engage effectively with both technical teams and non-technical stakeholders. Organised and detail-driven, with the ability to juggle tasks and meet deadlines in a dynamic environment. A collaborative mindset with a positive approach to teamwork, ownership, and self-development. Benefits Salary dependant on experience Hybrid role, with the expectations of a minimum two days a week in the office in Hatfield Annual leave from 23 days rising with length of service, and the option to purchase up to 5 extra days. A 'Celebration Day' in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%) We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme. Up to 4 Affinity days a year to volunteer in the community. Life Assurance. Disability Confident If you need any reasonable adjustments and would like to apply in a different format, please do let us know. Interview Process 1st Stage interview - Teams 2nd Stage interview - Head Office Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive. You can find out what it's like to work at Affinity Water through our career site where our colleagues share their career development stories and you can get a feel for our company culture.
Amazon
Security Manager, Global Corporate Security
Amazon Swindon, Wiltshire
Security Manager, Global Corporate Security Job ID: Amazon UK Services Ltd. Amazon Corporate Security is looking for an eager and self-motivated corporate security professional who embodies Amazon's Leadership Principles, in particular, Customer Obsession, Deliver Results, Earn Trust, and Bias for Action to join the team as a Security Manager for Regional England and Wales. The Security Manager reports to a Regional Security Manager who leads a team of security experts for a dedicated sub-region. The Security Manager is responsible for supporting the implementation of all elements of the Corporate Security program at all Amazon corporate locations in their area of responsibility. The Security Manager supports the Regional Security Manager (or Area Security Manager for Tier 1 portfolio) with delivery and oversight of the day-to-day security operations in a highly ambiguous and dynamically fluid environment. The Security Manager conducts a variety of security assessments, administers mitigations, and tracks security issues through to resolution. The Security Manager leverages their security expertise to implement security plans, policies, and programs; respond to and escalate operational security concerns; and work closely with the guard force services to deliver best-in-class security services. Key job responsibilities • Deliver best-in-class security services focused on enhancing the safety and security of all Amazon employees, contractors, and visitors. • Be the trusted security advisor and subject matter expert in the assigned area of responsibility, through high quality communication and excellent briefing skills. • Manage day-to-day security operations for a diverse portfolio of sites and customers with unique requirements. • Implement security plans, policies, and programs in support of the team and organizational goals. • Coordinate security incident response. • Respond to customer security concerns. • Monitor the external threat environments in the defined area and take measures to minimize security risk to the business to the dynamic security environment. • Successfully align ACS metrics, goals, and strategic direction across the geographic area to support overall team mission. • Earn trust through key customer and stakeholder engagements, and liaison with external partners. • Communicate accurately and in a timely manner with stakeholders. • Build and maintain close relationships with peers at other security functions at Amazon to exchange and share security concerns and collaborate on closing gaps and building best practices. A day in the life • Oversee guarding operations and hold guarding vendors accountable for the quality-of-service delivery. This includes identifying opportunities for cost efficiencies and frugality. • Build relationships through coordination with internal and external security partners including local law enforcement. • Monitor performance metrics to improve individual, team, system, and site performance. • Conduct site security assessments and audits. • Identify, escalate, and mitigate any potential gaps in security controls. • Plan and lead drills, tabletop exercises, and other security readiness activities across sites. • Deliver projects to ensure achievement of delivery of milestones to meet team goals. • Implement effective, predictable, and measurable processes and procedures to be communicated clearly among Amazon stakeholders. • Conduct initial incident investigations. • Coordinate corporate security support to events. • Support the maintenance and testing of business continuity plans. • Conduct customer outreach and support organizational safety and security initiatives. • Monitor physical security device installation, commissioning checks of new buildings; and ongoing maintenance activities, including engagement with vendors. About the team • The Global Corporate Security team drives security operations for Amazon Corporate Security at corporate sites worldwide. Divided in three regions (Americas; Asia Pacific; and Europe, Middle East, and Africa) each led by a Head of Corporate Security, Global Corporate Security is a team of security experts who work closely together to protect and secure Amazon's people and business. BASIC QUALIFICATIONS • Bachelor's degree in Criminal Justice, Security, Law Enforcement, Business Management, Accounting, International Relations or equivalent education or working experience. • Minimum 3 years' experience in the security field in a global corporate environment or large sized organization (e.g. NGO, public sector, police, or military). • Experience managing service providers and vendors. • Security operations, risk management, and incident response. • Training development and delivery. • Security incident investigation. • Project Management. • Contract management. • Fluent in English, and able to communicate (written/verbal) clearly and concisely PREFERRED QUALIFICATIONS • Master's Degree in Business Management or equivalent, relevant certification, or experience. • Experienced in corporate security for a global/large company. • Understanding of crisis operations, risk management, and crisis communication best practices. • Working knowledge of legal contracts, budgeting, and key terms. • Substantive experience in physical security and technology. • Experience writing and publishing security standards and policies. • Skilled in developing metrics and in conducting security-related trend analysis. • Experience in conducting basic investigations / fact finding. • Skilled in the management and use of SharePoint, Tableau, Asana, Smartsheet, or other collaboration and work management software. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 23, 2025 (Updated about 3 hours ago) Posted: May 23, 2025 (Updated about 3 hours ago) Posted: May 23, 2025 (Updated about 3 hours ago) Posted: May 23, 2025 (Updated about 3 hours ago) Posted: May 23, 2025 (Updated about 3 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 17, 2025
Full time
Security Manager, Global Corporate Security Job ID: Amazon UK Services Ltd. Amazon Corporate Security is looking for an eager and self-motivated corporate security professional who embodies Amazon's Leadership Principles, in particular, Customer Obsession, Deliver Results, Earn Trust, and Bias for Action to join the team as a Security Manager for Regional England and Wales. The Security Manager reports to a Regional Security Manager who leads a team of security experts for a dedicated sub-region. The Security Manager is responsible for supporting the implementation of all elements of the Corporate Security program at all Amazon corporate locations in their area of responsibility. The Security Manager supports the Regional Security Manager (or Area Security Manager for Tier 1 portfolio) with delivery and oversight of the day-to-day security operations in a highly ambiguous and dynamically fluid environment. The Security Manager conducts a variety of security assessments, administers mitigations, and tracks security issues through to resolution. The Security Manager leverages their security expertise to implement security plans, policies, and programs; respond to and escalate operational security concerns; and work closely with the guard force services to deliver best-in-class security services. Key job responsibilities • Deliver best-in-class security services focused on enhancing the safety and security of all Amazon employees, contractors, and visitors. • Be the trusted security advisor and subject matter expert in the assigned area of responsibility, through high quality communication and excellent briefing skills. • Manage day-to-day security operations for a diverse portfolio of sites and customers with unique requirements. • Implement security plans, policies, and programs in support of the team and organizational goals. • Coordinate security incident response. • Respond to customer security concerns. • Monitor the external threat environments in the defined area and take measures to minimize security risk to the business to the dynamic security environment. • Successfully align ACS metrics, goals, and strategic direction across the geographic area to support overall team mission. • Earn trust through key customer and stakeholder engagements, and liaison with external partners. • Communicate accurately and in a timely manner with stakeholders. • Build and maintain close relationships with peers at other security functions at Amazon to exchange and share security concerns and collaborate on closing gaps and building best practices. A day in the life • Oversee guarding operations and hold guarding vendors accountable for the quality-of-service delivery. This includes identifying opportunities for cost efficiencies and frugality. • Build relationships through coordination with internal and external security partners including local law enforcement. • Monitor performance metrics to improve individual, team, system, and site performance. • Conduct site security assessments and audits. • Identify, escalate, and mitigate any potential gaps in security controls. • Plan and lead drills, tabletop exercises, and other security readiness activities across sites. • Deliver projects to ensure achievement of delivery of milestones to meet team goals. • Implement effective, predictable, and measurable processes and procedures to be communicated clearly among Amazon stakeholders. • Conduct initial incident investigations. • Coordinate corporate security support to events. • Support the maintenance and testing of business continuity plans. • Conduct customer outreach and support organizational safety and security initiatives. • Monitor physical security device installation, commissioning checks of new buildings; and ongoing maintenance activities, including engagement with vendors. About the team • The Global Corporate Security team drives security operations for Amazon Corporate Security at corporate sites worldwide. Divided in three regions (Americas; Asia Pacific; and Europe, Middle East, and Africa) each led by a Head of Corporate Security, Global Corporate Security is a team of security experts who work closely together to protect and secure Amazon's people and business. BASIC QUALIFICATIONS • Bachelor's degree in Criminal Justice, Security, Law Enforcement, Business Management, Accounting, International Relations or equivalent education or working experience. • Minimum 3 years' experience in the security field in a global corporate environment or large sized organization (e.g. NGO, public sector, police, or military). • Experience managing service providers and vendors. • Security operations, risk management, and incident response. • Training development and delivery. • Security incident investigation. • Project Management. • Contract management. • Fluent in English, and able to communicate (written/verbal) clearly and concisely PREFERRED QUALIFICATIONS • Master's Degree in Business Management or equivalent, relevant certification, or experience. • Experienced in corporate security for a global/large company. • Understanding of crisis operations, risk management, and crisis communication best practices. • Working knowledge of legal contracts, budgeting, and key terms. • Substantive experience in physical security and technology. • Experience writing and publishing security standards and policies. • Skilled in developing metrics and in conducting security-related trend analysis. • Experience in conducting basic investigations / fact finding. • Skilled in the management and use of SharePoint, Tableau, Asana, Smartsheet, or other collaboration and work management software. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 23, 2025 (Updated about 3 hours ago) Posted: May 23, 2025 (Updated about 3 hours ago) Posted: May 23, 2025 (Updated about 3 hours ago) Posted: May 23, 2025 (Updated about 3 hours ago) Posted: May 23, 2025 (Updated about 3 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Amazon
Brand Specialist - protected categories (L. 68/99)
Amazon
Brand Specialist - protected categories (L. 68/99) Job ID: Amazon EU SARL (Italy Branch) - D68 This position is preferably intended for candidates belonging to Protected Categories with certification as beneficiary law 68/99 Art.1 (employment of people with disability) At Amazon we're on the lookout for the curious, those who think big and accept challenges, willing to come build the future with us. Amazon Vendor Services (AVS) is a paid B2B service that aims to help strategic brands partner with Amazon to grow their business. As a Brand Specialist, you will gain 360-degree exposure to all areas of e-commerce at a Pan-EU level, owning the relationship with your brand and structuring with them a short- and long-term strategy oriented at brand's growth and Customer Satisfaction. You will act as consultant driving selection and promotional activities, monitor and work on success metrics on a daily basis, and ensure the brand's experience of the AVS demonstrates our customer obsession. Furthermore, you will be working together with different stakeholders to implement new ideas and processes within Amazon EU, such as (Product) Category Management, Supply Chain management, Finance and Marketing; developing your skills and future career. Your role will focus on four crucial business areas: Key job responsibilities - Core Service: Use your knowledge in deep data analytics to identify EU industry opportunities and provide recommendations to improve overall business performance through the use of Amazon programs (i.e.: Amazon business) to drive long term benefit - Availability & Operational Excellence: Drive EU supply-chain operational excellence initiatives by reducing costs, defects, lead times, and by managing stock in our fulfilment centre. - Promotion & Funding: Provide recommendations for the brand's marketing and advertising campaigns to promote new products, increase traffic and improve conversion. Plan, implement and manage promotional activities for Amazon events such as Prime Day where you will help your brands to generate sales. On top of that, you will drive brand weeks with you vendors and work closely with Amazon Advertising to explore further marketing opportunities we have. - Selection & IDQ: Help grow selection by managing the launch of new products and improving discoverability. You will identify product gaps, onboard the new products and be responsible for the ramp up of these products, as well as improve the customer journey on Amazon (i.e.: performing walk the store session, competitor benchmarking, create enhanced content on detail pages). A day in the life Interested in how a day in life of Brand Specialist looks like? Check out the following videos to gain more insight into the role and team. 1) Brand Specialists at Amazon - Jump Right In 2) Brand Specialists at Amazon. What do they do? About the team Could you embrace the challenge of being a Brand Specialist at Amazon? Are you looking for a diverse and international environment? Amazon offers you the chance to build up your own network on a European level by participating in community events such as team activities or by joining some of our affinity groups. Being a Brand Specialist is the starting point to accelerating your professional growth within a global leader in e-commerce. Come build the future with us! BASIC QUALIFICATIONS - Bachelor's/Master's degree or equivalent experience - Fluent written and verbal communication in Italian and English (minimum C1 level) - Minimum of 12 months professional experience after graduation in Sales, Buying, Project Management, Supply Chain, Marketing or Consulting. - Knowledge in MS Office programs (e.g. Excel, PowerPoint) PREFERRED QUALIFICATIONS - Proven business acumen and analytical skills - Knowledge of another European language (German, French, Spanish) Application and assessment process: Eligible candidates will be invited to attend an online assessment and successful candidates will be invited to an interview. This selection process is subject to change but you will be notified if any changes are made. Did you know that Amazon is offering various jobs in part-time? If you want to apply, please filter for "part-time" in the job type search section on amazon.jobs. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 17, 2025
Full time
Brand Specialist - protected categories (L. 68/99) Job ID: Amazon EU SARL (Italy Branch) - D68 This position is preferably intended for candidates belonging to Protected Categories with certification as beneficiary law 68/99 Art.1 (employment of people with disability) At Amazon we're on the lookout for the curious, those who think big and accept challenges, willing to come build the future with us. Amazon Vendor Services (AVS) is a paid B2B service that aims to help strategic brands partner with Amazon to grow their business. As a Brand Specialist, you will gain 360-degree exposure to all areas of e-commerce at a Pan-EU level, owning the relationship with your brand and structuring with them a short- and long-term strategy oriented at brand's growth and Customer Satisfaction. You will act as consultant driving selection and promotional activities, monitor and work on success metrics on a daily basis, and ensure the brand's experience of the AVS demonstrates our customer obsession. Furthermore, you will be working together with different stakeholders to implement new ideas and processes within Amazon EU, such as (Product) Category Management, Supply Chain management, Finance and Marketing; developing your skills and future career. Your role will focus on four crucial business areas: Key job responsibilities - Core Service: Use your knowledge in deep data analytics to identify EU industry opportunities and provide recommendations to improve overall business performance through the use of Amazon programs (i.e.: Amazon business) to drive long term benefit - Availability & Operational Excellence: Drive EU supply-chain operational excellence initiatives by reducing costs, defects, lead times, and by managing stock in our fulfilment centre. - Promotion & Funding: Provide recommendations for the brand's marketing and advertising campaigns to promote new products, increase traffic and improve conversion. Plan, implement and manage promotional activities for Amazon events such as Prime Day where you will help your brands to generate sales. On top of that, you will drive brand weeks with you vendors and work closely with Amazon Advertising to explore further marketing opportunities we have. - Selection & IDQ: Help grow selection by managing the launch of new products and improving discoverability. You will identify product gaps, onboard the new products and be responsible for the ramp up of these products, as well as improve the customer journey on Amazon (i.e.: performing walk the store session, competitor benchmarking, create enhanced content on detail pages). A day in the life Interested in how a day in life of Brand Specialist looks like? Check out the following videos to gain more insight into the role and team. 1) Brand Specialists at Amazon - Jump Right In 2) Brand Specialists at Amazon. What do they do? About the team Could you embrace the challenge of being a Brand Specialist at Amazon? Are you looking for a diverse and international environment? Amazon offers you the chance to build up your own network on a European level by participating in community events such as team activities or by joining some of our affinity groups. Being a Brand Specialist is the starting point to accelerating your professional growth within a global leader in e-commerce. Come build the future with us! BASIC QUALIFICATIONS - Bachelor's/Master's degree or equivalent experience - Fluent written and verbal communication in Italian and English (minimum C1 level) - Minimum of 12 months professional experience after graduation in Sales, Buying, Project Management, Supply Chain, Marketing or Consulting. - Knowledge in MS Office programs (e.g. Excel, PowerPoint) PREFERRED QUALIFICATIONS - Proven business acumen and analytical skills - Knowledge of another European language (German, French, Spanish) Application and assessment process: Eligible candidates will be invited to attend an online assessment and successful candidates will be invited to an interview. This selection process is subject to change but you will be notified if any changes are made. Did you know that Amazon is offering various jobs in part-time? If you want to apply, please filter for "part-time" in the job type search section on amazon.jobs. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Amazon
Sr Sales Operations Analyst, AWS Global Sales Operations, UKI
Amazon
Job ID: AWS EMEA SARL (UK Branch) AWS is looking for a Senior Sales Operations Analyst to join their Global Sales Strategy & Operations team in the United Kingdom and Ireland. This role combines hands-on analytics with operational excellence, where you'll use data analysis and modelling to support Sales Leaders and their teams. You'll play a key role in maintaining business health and driving data-informed decisions across the region. You will support EMEA Sales managers as well as Sales Strategy & Ops leaders on running sales processes aligned to day-to-day execution of the business as well as driving implementation of new mechanisms to continuously drive productivity improvement in our sales teams. You will be the central SME for operational requests raised by EMEA's sales teams, owning resolution or collaborating with internal end-users and cross-functional international teams to solve problems and deliver successfully against high standards. Key job responsibilities You should be passionate about working with data and developing and owning process improvements to standardize, automate and optimize central processes in a scalable approach. You will be collaborating with Sales Operations teams and Sales leadership to define, land and execute against our strategic priorities for the AWS CS EMEA business. Your analytic skills, strong business judgement and focus on our core operational inputs will make you a critical partner to Sales and Sales Strategy & Ops leaders as you help them execute, identify gaps and remove barriers to execution. The ideal candidate thrives in a dynamic environment, demonstrates strong analytical capabilities, and can translate data into meaningful business insights while maintaining high operational standards. This role offers immediate impact opportunities through accurate reporting and strategic analysis that directly supports our sales organization's success. About the team AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - Experience with sales CRM tools such as Salesforce or similar software - Experience using Microsoft Excel to manipulate and analyze data - Experience defining, refining and implementing sales processes, procedures and policies or equivalent - Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field PREFERRED QUALIFICATIONS - Experience working within a high-growth, technology company - Experience in finance, business management and sales operations - Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 17, 2025
Full time
Job ID: AWS EMEA SARL (UK Branch) AWS is looking for a Senior Sales Operations Analyst to join their Global Sales Strategy & Operations team in the United Kingdom and Ireland. This role combines hands-on analytics with operational excellence, where you'll use data analysis and modelling to support Sales Leaders and their teams. You'll play a key role in maintaining business health and driving data-informed decisions across the region. You will support EMEA Sales managers as well as Sales Strategy & Ops leaders on running sales processes aligned to day-to-day execution of the business as well as driving implementation of new mechanisms to continuously drive productivity improvement in our sales teams. You will be the central SME for operational requests raised by EMEA's sales teams, owning resolution or collaborating with internal end-users and cross-functional international teams to solve problems and deliver successfully against high standards. Key job responsibilities You should be passionate about working with data and developing and owning process improvements to standardize, automate and optimize central processes in a scalable approach. You will be collaborating with Sales Operations teams and Sales leadership to define, land and execute against our strategic priorities for the AWS CS EMEA business. Your analytic skills, strong business judgement and focus on our core operational inputs will make you a critical partner to Sales and Sales Strategy & Ops leaders as you help them execute, identify gaps and remove barriers to execution. The ideal candidate thrives in a dynamic environment, demonstrates strong analytical capabilities, and can translate data into meaningful business insights while maintaining high operational standards. This role offers immediate impact opportunities through accurate reporting and strategic analysis that directly supports our sales organization's success. About the team AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - Experience with sales CRM tools such as Salesforce or similar software - Experience using Microsoft Excel to manipulate and analyze data - Experience defining, refining and implementing sales processes, procedures and policies or equivalent - Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field PREFERRED QUALIFICATIONS - Experience working within a high-growth, technology company - Experience in finance, business management and sales operations - Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Amazon
Account Manager (German Speaker) - Relocation to Bratislava, Amazon Business
Amazon
Account Manager (German Speaker) - Relocation to Bratislava, Amazon Business Job ID: Amazon Czech Republic Services s.r.o. - G88 This position requires relocation to Bratislava. Remote work/hybrid is not possible. Amazon will provide relocation support for the successful candidate. Amazon Business Europe is looking for a candidate with German language skills to join our new team supporting our EU Customer operations. As an Account Representative, you will have the exciting opportunity to support the growth of our German customers on Amazon Business. Our team educates our customers on how to optimize their growth on Amazon Business and provide them solutions to be sustainable through our processes/self-service features. We also continuously simplify processes, improve the quality of our vendor interactions and drive scalability & automation by partnering with in-country Business partners, Tech and Product teams thanks to our unique position of process experts exposed to daily vendor facing activities. Successful hires for this role must be comfortable discussing on the phone in German language the operational issues of our customers by using excellent communication and listening skills. The ability to manage a valuable portfolio of customers' accounts and their business relationship with Amazon is vital. This is an exciting opportunity to learn about our solutions and how these drive the overall Amazon business. Roles and Responsibilities • Propose new services or features to our customers to build joint business plans with Amazon. • Optimize your customers' portfolio, their spending growth and operational efficiency with Amazon Business. • Demonstrate natural curiosity to learn a variety of internal business tools, programs and processes to identify the right business opportunities while delivering excellent customer experience. • Conduct deep-dives to identify new growth opportunities for our customers and automate processes for better purchasing partner experience. • Partner with EU Sales team and Product Management teams to provide customer perspective as well as customer-driven product improvement ideas. • Take ownership of impactful business driven projects by engaging with internal business stakeholders to dictate the direction of various programs. Benefits • We foster a respectful, flexible and inclusive environment for every teammate, with equal opportunities for professional growth. • We provide access to a global learning library (self-learning, virtual webinars, LinkedIn Learning) and a dedicated mentorship program to continuously learn and develop new skills. • We provide an extensive onboarding program and continuous learning sessions, including an off-site training in the first month in one of the European countries where Amazon Business is present • We give the opportunity to work in a fast-growing team with unique opportunities to develop your skills in additional areas of interest: territory management, automation and development of new processes, project management, data analysis. • Through our Fun Officer, we hold periodic sporting and social events that all employees can get involved in. • We work Monday to Friday and we offer flexible working hours which allow people to come earlier or finish later, helping to improve work-life balance. • We work in a modern and friendly workspace with games floor, stand-up desks, chill-out areas, massage room, brainstorming corners. Compensation for this position is EUR 2,000 gross per month. There will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development. About the team Based in Bratislava, our Amazon Business team mission is to lead our customers (clients purchasing across all Amazon Business EU marketplaces) to mutual success by guiding them, building trust and passionately challenging ourselves as well as the status quo. The successful candidate will join a young and dynamic department covering 5 EU markets in a multi-cultural environment. Our leadership team is committed to creating a positive team culture, with focus on individual strengths and team development. We do this through 1 on 1 discussions, individual career growth planning, role scope assessments and providing opportunity for stretch assignments and projects. BASIC QUALIFICATIONS • Language skills: fluent English (min. C1) AND German language (min. C1) • BA/BS degree or equivalent experience • Strong interpersonal and communication skills • Contributes to a positive team environment • Confident in using Microsoft Package (especially Outlook and Excel) PREFERRED QUALIFICATIONS • Ability to thrive in an ambiguous environment • Minimum 2 years of sales or customer operations experience • Ability to work with Legal, product and internal business owners to reach mutually beneficial agreements • Always does what is right for the customer - relentlessly customer-focused. • Creative, has initiative and can constructively advocate on behalf of customers internally. • Ability to prioritize and manage multiple responsibilities • Sound business judgment, proven ability to influence others and strong analytical skills. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may be interested in: Posted: February 20, 2025 (Updated 4 months ago) Location: ES, Community of Madrid, Madrid Posted: October 21, 2024 (Updated 19 days ago) Posted: March 18, 2025 (Updated 3 months ago) Posted: September 17, 2024 (Updated about 7 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 17, 2025
Full time
Account Manager (German Speaker) - Relocation to Bratislava, Amazon Business Job ID: Amazon Czech Republic Services s.r.o. - G88 This position requires relocation to Bratislava. Remote work/hybrid is not possible. Amazon will provide relocation support for the successful candidate. Amazon Business Europe is looking for a candidate with German language skills to join our new team supporting our EU Customer operations. As an Account Representative, you will have the exciting opportunity to support the growth of our German customers on Amazon Business. Our team educates our customers on how to optimize their growth on Amazon Business and provide them solutions to be sustainable through our processes/self-service features. We also continuously simplify processes, improve the quality of our vendor interactions and drive scalability & automation by partnering with in-country Business partners, Tech and Product teams thanks to our unique position of process experts exposed to daily vendor facing activities. Successful hires for this role must be comfortable discussing on the phone in German language the operational issues of our customers by using excellent communication and listening skills. The ability to manage a valuable portfolio of customers' accounts and their business relationship with Amazon is vital. This is an exciting opportunity to learn about our solutions and how these drive the overall Amazon business. Roles and Responsibilities • Propose new services or features to our customers to build joint business plans with Amazon. • Optimize your customers' portfolio, their spending growth and operational efficiency with Amazon Business. • Demonstrate natural curiosity to learn a variety of internal business tools, programs and processes to identify the right business opportunities while delivering excellent customer experience. • Conduct deep-dives to identify new growth opportunities for our customers and automate processes for better purchasing partner experience. • Partner with EU Sales team and Product Management teams to provide customer perspective as well as customer-driven product improvement ideas. • Take ownership of impactful business driven projects by engaging with internal business stakeholders to dictate the direction of various programs. Benefits • We foster a respectful, flexible and inclusive environment for every teammate, with equal opportunities for professional growth. • We provide access to a global learning library (self-learning, virtual webinars, LinkedIn Learning) and a dedicated mentorship program to continuously learn and develop new skills. • We provide an extensive onboarding program and continuous learning sessions, including an off-site training in the first month in one of the European countries where Amazon Business is present • We give the opportunity to work in a fast-growing team with unique opportunities to develop your skills in additional areas of interest: territory management, automation and development of new processes, project management, data analysis. • Through our Fun Officer, we hold periodic sporting and social events that all employees can get involved in. • We work Monday to Friday and we offer flexible working hours which allow people to come earlier or finish later, helping to improve work-life balance. • We work in a modern and friendly workspace with games floor, stand-up desks, chill-out areas, massage room, brainstorming corners. Compensation for this position is EUR 2,000 gross per month. There will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development. About the team Based in Bratislava, our Amazon Business team mission is to lead our customers (clients purchasing across all Amazon Business EU marketplaces) to mutual success by guiding them, building trust and passionately challenging ourselves as well as the status quo. The successful candidate will join a young and dynamic department covering 5 EU markets in a multi-cultural environment. Our leadership team is committed to creating a positive team culture, with focus on individual strengths and team development. We do this through 1 on 1 discussions, individual career growth planning, role scope assessments and providing opportunity for stretch assignments and projects. BASIC QUALIFICATIONS • Language skills: fluent English (min. C1) AND German language (min. C1) • BA/BS degree or equivalent experience • Strong interpersonal and communication skills • Contributes to a positive team environment • Confident in using Microsoft Package (especially Outlook and Excel) PREFERRED QUALIFICATIONS • Ability to thrive in an ambiguous environment • Minimum 2 years of sales or customer operations experience • Ability to work with Legal, product and internal business owners to reach mutually beneficial agreements • Always does what is right for the customer - relentlessly customer-focused. • Creative, has initiative and can constructively advocate on behalf of customers internally. • Ability to prioritize and manage multiple responsibilities • Sound business judgment, proven ability to influence others and strong analytical skills. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may be interested in: Posted: February 20, 2025 (Updated 4 months ago) Location: ES, Community of Madrid, Madrid Posted: October 21, 2024 (Updated 19 days ago) Posted: March 18, 2025 (Updated 3 months ago) Posted: September 17, 2024 (Updated about 7 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Business Development Manager
TEKsystems, Inc.
Business Development Manager Commercial Finance London £35,000-£40,000 + Uncapped Commission We're working with a high-growth lender in the commercial finance space that's looking to bring on a driven and ambitious Business Development Manager to join their London-based team. This is a fantastic opportunity for someone with experience in SME lending, broking, or phone-based sales who's looking to build a long-term career in a fast-paced, high-reward environment. Key Responsibilities: Build and manage relationships with brokers to help secure funding for SME clients Drive new business through outbound calls and proactive relationship management Manage the full sales cycle from lead generation to deal close Collaborate with internal teams to deliver tailored lending solutions Ideal Candidate: Background in commercial finance, SME lending, or broking preferred Alternatively, 1+ year of phone-based sales experience with a confident, target-driven approach Strong communication skills and a proactive, self-starting attitude Ambitious, coachable, and eager to grow with a scaling business What's on Offer: £35,000-£40,000 base salary + uncapped commission Office-based Monday to Thursday (Friday WFH) Join a company that has doubled in size for two consecutive years Clear progression path and exposure to senior leadership Start Date: Ideally mid-August ( flexible for the right candidate) Location London, UK Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Jul 17, 2025
Full time
Business Development Manager Commercial Finance London £35,000-£40,000 + Uncapped Commission We're working with a high-growth lender in the commercial finance space that's looking to bring on a driven and ambitious Business Development Manager to join their London-based team. This is a fantastic opportunity for someone with experience in SME lending, broking, or phone-based sales who's looking to build a long-term career in a fast-paced, high-reward environment. Key Responsibilities: Build and manage relationships with brokers to help secure funding for SME clients Drive new business through outbound calls and proactive relationship management Manage the full sales cycle from lead generation to deal close Collaborate with internal teams to deliver tailored lending solutions Ideal Candidate: Background in commercial finance, SME lending, or broking preferred Alternatively, 1+ year of phone-based sales experience with a confident, target-driven approach Strong communication skills and a proactive, self-starting attitude Ambitious, coachable, and eager to grow with a scaling business What's on Offer: £35,000-£40,000 base salary + uncapped commission Office-based Monday to Thursday (Friday WFH) Join a company that has doubled in size for two consecutive years Clear progression path and exposure to senior leadership Start Date: Ideally mid-August ( flexible for the right candidate) Location London, UK Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Amazon
Account Manager (German Speaker)-Relocation to Bratislava, Amazon Business
Amazon
Account Manager (German Speaker)-Relocation to Bratislava, Amazon Business Job ID: Amazon SC Austria 1 GmbH - M20 This position requires relocation to Bratislava. Remote work is not possible. Amazon will support relocation for successful candidates. Amazon Business Europe is looking for a candidate with German language skills to join our new team supporting our EU Customer operations. As an Account Representative, you will have the exciting opportunity to support the growth of our German customers on Amazon Business. Our team educates our customers on how to optimize their growth on Amazon Business and provide them solutions to be sustainable through our processes/self-service features. We also continuously simplify processes, improve the quality of our vendor interactions and drive scalability & automation by partnering with in-country Business partners, Tech and Product teams thanks to our unique position of process experts exposed to daily vendor facing activities. Successful hires for this role must be comfortable discussing on the phone in German language the operational issues of our customers by using excellent communication and listening skills. The ability to manage a valuable portfolio of customers' accounts and their business relationship with Amazon is vital. This is an exciting opportunity to learn about our solutions and how these drive the overall Amazon business. Roles and Responsibilities • Propose new services or features to our customers to build joint business plans with Amazon. • Optimize your customers' portfolio, their spending growth and operational efficiency with Amazon Business. • Demonstrate natural curiosity to learn a variety of internal business tools, programs and processes to identify the right business opportunities while delivering excellent customer experience. • Conduct deep-dives to identify new growth opportunities for our customers and automate processes for better purchasing partner experience. • Partner with EU Sales team and Product Management teams to provide customer perspective as well as customer-driven product improvement ideas. • Take ownership of impactful business driven projects by engaging with internal business stakeholders to dictate the direction of various programs. Benefits • We foster a respectful, flexible and inclusive environment for every teammate, with equal opportunities for professional growth. • We provide access to a global learning library (self-learning, virtual webinars, LinkedIn Learning) and a dedicated mentorship program to continuously learn and develop new skills. • We provide an extensive onboarding program and continuous learning sessions, including an off-site training in the first month in one of the European countries where Amazon Business is present • We give the opportunity to work in a fast-growing team with unique opportunities to develop your skills in additional areas of interest: territory management, automation and development of new processes, project management, data analysis. • Through our Fun Officer, we hold periodic sporting and social events that all employees can get involved in. • We work Monday to Friday and we offer flexible working hours which allow people to come earlier or finish later, helping to improve work-life balance. • We work in a modern and friendly workspace with games floor, stand-up desks, chill-out areas, massage room, brainstorming corners. About the team Based in Bratislava, our Amazon Business team mission is to lead our customers (clients purchasing across all Amazon Business EU marketplaces) to mutual success by guiding them, building trust and passionately challenging ourselves as well as the status quo. The successful candidate will join a young and dynamic department covering 5 EU markets in a multi-cultural environment. Our leadership team is committed to creating a positive team culture, with focus on individual strengths and team development. We do this through 1 on 1 discussions, individual career growth planning, role scope assessments and providing opportunity for stretch assignments and projects. BASIC QUALIFICATIONS • Language skills: fluent English (min. C1) AND German language (min. C1) • BA/BS degree or equivalent experience • Strong interpersonal and communication skills • Contributes to a positive team environment • Confident in using Microsoft Package (especially Outlook and Excel) PREFERRED QUALIFICATIONS • Ability to thrive in an ambiguous environment • Minimum 2 years of sales or customer operations experience • Ability to work with Legal, product and internal business owners to reach mutually beneficial agreements • Always does what is right for the customer - relentlessly customer-focused. • Creative, has initiative and can constructively advocate on behalf of customers internally. • Ability to prioritize and manage multiple responsibilities • Sound business judgment, proven ability to influence others and strong analytical skills. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 17, 2025
Full time
Account Manager (German Speaker)-Relocation to Bratislava, Amazon Business Job ID: Amazon SC Austria 1 GmbH - M20 This position requires relocation to Bratislava. Remote work is not possible. Amazon will support relocation for successful candidates. Amazon Business Europe is looking for a candidate with German language skills to join our new team supporting our EU Customer operations. As an Account Representative, you will have the exciting opportunity to support the growth of our German customers on Amazon Business. Our team educates our customers on how to optimize their growth on Amazon Business and provide them solutions to be sustainable through our processes/self-service features. We also continuously simplify processes, improve the quality of our vendor interactions and drive scalability & automation by partnering with in-country Business partners, Tech and Product teams thanks to our unique position of process experts exposed to daily vendor facing activities. Successful hires for this role must be comfortable discussing on the phone in German language the operational issues of our customers by using excellent communication and listening skills. The ability to manage a valuable portfolio of customers' accounts and their business relationship with Amazon is vital. This is an exciting opportunity to learn about our solutions and how these drive the overall Amazon business. Roles and Responsibilities • Propose new services or features to our customers to build joint business plans with Amazon. • Optimize your customers' portfolio, their spending growth and operational efficiency with Amazon Business. • Demonstrate natural curiosity to learn a variety of internal business tools, programs and processes to identify the right business opportunities while delivering excellent customer experience. • Conduct deep-dives to identify new growth opportunities for our customers and automate processes for better purchasing partner experience. • Partner with EU Sales team and Product Management teams to provide customer perspective as well as customer-driven product improvement ideas. • Take ownership of impactful business driven projects by engaging with internal business stakeholders to dictate the direction of various programs. Benefits • We foster a respectful, flexible and inclusive environment for every teammate, with equal opportunities for professional growth. • We provide access to a global learning library (self-learning, virtual webinars, LinkedIn Learning) and a dedicated mentorship program to continuously learn and develop new skills. • We provide an extensive onboarding program and continuous learning sessions, including an off-site training in the first month in one of the European countries where Amazon Business is present • We give the opportunity to work in a fast-growing team with unique opportunities to develop your skills in additional areas of interest: territory management, automation and development of new processes, project management, data analysis. • Through our Fun Officer, we hold periodic sporting and social events that all employees can get involved in. • We work Monday to Friday and we offer flexible working hours which allow people to come earlier or finish later, helping to improve work-life balance. • We work in a modern and friendly workspace with games floor, stand-up desks, chill-out areas, massage room, brainstorming corners. About the team Based in Bratislava, our Amazon Business team mission is to lead our customers (clients purchasing across all Amazon Business EU marketplaces) to mutual success by guiding them, building trust and passionately challenging ourselves as well as the status quo. The successful candidate will join a young and dynamic department covering 5 EU markets in a multi-cultural environment. Our leadership team is committed to creating a positive team culture, with focus on individual strengths and team development. We do this through 1 on 1 discussions, individual career growth planning, role scope assessments and providing opportunity for stretch assignments and projects. BASIC QUALIFICATIONS • Language skills: fluent English (min. C1) AND German language (min. C1) • BA/BS degree or equivalent experience • Strong interpersonal and communication skills • Contributes to a positive team environment • Confident in using Microsoft Package (especially Outlook and Excel) PREFERRED QUALIFICATIONS • Ability to thrive in an ambiguous environment • Minimum 2 years of sales or customer operations experience • Ability to work with Legal, product and internal business owners to reach mutually beneficial agreements • Always does what is right for the customer - relentlessly customer-focused. • Creative, has initiative and can constructively advocate on behalf of customers internally. • Ability to prioritize and manage multiple responsibilities • Sound business judgment, proven ability to influence others and strong analytical skills. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Payroll Analyst
Salesforce, Inc.
Inc's Candidate Privacy Notice contains more details about the handling and use of the personal data of job applicants. For more information about our website privacy practices, please see our Privacy Statement. EMEA Payroll Analyst with Germany experience page is loaded EMEA Payroll Analyst with Germany experience Apply remote type Office - Flexible locations United Kingdom - London time type Full time posted on Posted Today job requisition id JR300863 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Key Responsibilities: Manage end-to-end payroll processing for employees in Germany, and other EMEA payrolls, using our external providers, including salary calculations, deductions, bonuses, and overtime payments. Deliver monthly and annual tax filings, social security contributions, and statutory filings. Perform accurate monthly SOX controls for the payroll. Maintain accurate payroll records, employee data, tax information, and ensure updates are processed promptly in the payroll system. Prepare payroll reports as required, assist our accounting team with payroll related queries and support internal and external audits related to payroll. Address payroll-related inquiries from employees, resolving discrepancies and providing clear explanations of pay and deductions. Identify areas for process improvement, system enhancements, and automation to streamline payroll operations. Collaborate with our stakeholder teams across the business to ensure alignment on compensation, benefits, and financial reporting. Requirements: Minimum 3 years of experience working in a payroll processing role, demonstrating a strong understanding of payroll compliance. Country coverage : Germany Experience processing payroll in at least 2 EMEA countries, including Germany Proficient in using payroll systems (e.g., SAP, ADP, or similar) and Microsoft Excel for data analysis and reporting. High level of accuracy and detail orientation in payroll calculations and compliance. Strong analytical and problem-solving skills to resolve payroll discrepancies and implement process improvements. Excellent communication and interpersonal skills, with the ability to explain complex payroll concepts to non-payroll staff German language is a plus Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Similar Jobs (1) EMEA Payroll Analyst with UK experience remote type Office - Flexible locations 2 Locations time type Full time posted on Posted Today We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
Jul 17, 2025
Full time
Inc's Candidate Privacy Notice contains more details about the handling and use of the personal data of job applicants. For more information about our website privacy practices, please see our Privacy Statement. EMEA Payroll Analyst with Germany experience page is loaded EMEA Payroll Analyst with Germany experience Apply remote type Office - Flexible locations United Kingdom - London time type Full time posted on Posted Today job requisition id JR300863 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Key Responsibilities: Manage end-to-end payroll processing for employees in Germany, and other EMEA payrolls, using our external providers, including salary calculations, deductions, bonuses, and overtime payments. Deliver monthly and annual tax filings, social security contributions, and statutory filings. Perform accurate monthly SOX controls for the payroll. Maintain accurate payroll records, employee data, tax information, and ensure updates are processed promptly in the payroll system. Prepare payroll reports as required, assist our accounting team with payroll related queries and support internal and external audits related to payroll. Address payroll-related inquiries from employees, resolving discrepancies and providing clear explanations of pay and deductions. Identify areas for process improvement, system enhancements, and automation to streamline payroll operations. Collaborate with our stakeholder teams across the business to ensure alignment on compensation, benefits, and financial reporting. Requirements: Minimum 3 years of experience working in a payroll processing role, demonstrating a strong understanding of payroll compliance. Country coverage : Germany Experience processing payroll in at least 2 EMEA countries, including Germany Proficient in using payroll systems (e.g., SAP, ADP, or similar) and Microsoft Excel for data analysis and reporting. High level of accuracy and detail orientation in payroll calculations and compliance. Strong analytical and problem-solving skills to resolve payroll discrepancies and implement process improvements. Excellent communication and interpersonal skills, with the ability to explain complex payroll concepts to non-payroll staff German language is a plus Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Similar Jobs (1) EMEA Payroll Analyst with UK experience remote type Office - Flexible locations 2 Locations time type Full time posted on Posted Today We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
Amazon
Process Lead with German, Alexa Shopping OPTIMA
Amazon
Process Lead with German, Alexa Shopping OPTIMA Job ID: Amazon Development Center (Romania) S.R.L. At Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide. Key job responsibilities The candidate actively seeks to understand Amazon's core business values and initiatives, and translates those into everyday practices. Some of the key result areas include, but not limited to: • Experience in managing process and operational escalations • Driving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goal • Managing stakeholder communication across multiple lines of business on operational milestones, process changes and escalations • Communicate and take the lead role in identifying gaps in process areas and work with all stakeholders to resolve the gaps • Be a SME for the process and a referral point for peers and junior team members • Has the ability to drive business/operational metrics through quantitative decision making, and adoption of different tools and resources • Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes • Ability to perform deep dive in the process and come up with process improvement solutions • Shall collaborate effectively with other teams and subject matter experts (SMEs), Language Engineers (LaEs) to support launches of new process and services BASIC QUALIFICATIONS • A Bachelor's Degree and relevant work experience of 3+ years. • Excellent level of English and German, C1 level. • Candidate must demonstrate ability to analyze and interpret complex SOPs. • Excellent problem-solving skills with a proactive approach to identifying and implementing process improvements. • Strong communication and interpersonal skills to effectively guide and mentor associates. • Ability to work collaboratively with cross-functional teams. • Thoroughly understand multiple SOPs and ensure adherence to established processes. • Identify areas for process improvement and SOP enhancement, and develop actionable plans for implementation. • Lead and participate in process improvement initiatives. • Comfortable working in a fast paced, highly collaborative, dynamic work environment Willingness to support several projects at one time, and to accept re-prioritization as necessary. • Adaptive to change and able to work in a fast-paced environment. PREFERRED QUALIFICATIONS Experience with Artificial Intelligence interaction, such as prompt generation. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: April 10, 2025 (Updated 8 days ago) Posted: April 10, 2025 (Updated 8 days ago) Posted: April 2, 2025 (Updated about 1 month ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 17, 2025
Full time
Process Lead with German, Alexa Shopping OPTIMA Job ID: Amazon Development Center (Romania) S.R.L. At Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide. Key job responsibilities The candidate actively seeks to understand Amazon's core business values and initiatives, and translates those into everyday practices. Some of the key result areas include, but not limited to: • Experience in managing process and operational escalations • Driving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goal • Managing stakeholder communication across multiple lines of business on operational milestones, process changes and escalations • Communicate and take the lead role in identifying gaps in process areas and work with all stakeholders to resolve the gaps • Be a SME for the process and a referral point for peers and junior team members • Has the ability to drive business/operational metrics through quantitative decision making, and adoption of different tools and resources • Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes • Ability to perform deep dive in the process and come up with process improvement solutions • Shall collaborate effectively with other teams and subject matter experts (SMEs), Language Engineers (LaEs) to support launches of new process and services BASIC QUALIFICATIONS • A Bachelor's Degree and relevant work experience of 3+ years. • Excellent level of English and German, C1 level. • Candidate must demonstrate ability to analyze and interpret complex SOPs. • Excellent problem-solving skills with a proactive approach to identifying and implementing process improvements. • Strong communication and interpersonal skills to effectively guide and mentor associates. • Ability to work collaboratively with cross-functional teams. • Thoroughly understand multiple SOPs and ensure adherence to established processes. • Identify areas for process improvement and SOP enhancement, and develop actionable plans for implementation. • Lead and participate in process improvement initiatives. • Comfortable working in a fast paced, highly collaborative, dynamic work environment Willingness to support several projects at one time, and to accept re-prioritization as necessary. • Adaptive to change and able to work in a fast-paced environment. PREFERRED QUALIFICATIONS Experience with Artificial Intelligence interaction, such as prompt generation. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: April 10, 2025 (Updated 8 days ago) Posted: April 10, 2025 (Updated 8 days ago) Posted: April 2, 2025 (Updated about 1 month ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Solutions Engineer II (Remote London)
Panopto
Panopto is a dynamic and rapidly growing company backed by a leading private equity firm. With a team of approximately 200 dedicated professionals, we are committed to empowering learners with interactive video. As we continue to support growth and expansion, we are seeking an experienced Solutions Engineer II to play a crucial role in our dynamic team, sharing technical expertise and delivering solutions that empower businesses and educational institutions. Position Summary: As a Solutions Engineer II, you will play a pivotal role in presenting Panopto's product functionality and overcoming technical objections. Common responsibilities include: being a key pre- and post-sale technical advisor, gathering product feedback, sharing integration and security information, and taking part in formal document submissions (e.g. security assessments and tenders). Other responsibilities may be assigned to help drive our vision and mission in alignment with our organization's values. In this role, you will Work you'll do: Responsible for presenting the product to potential and existing customers at field events such as conferences, trade shows, etc. Responsible for developing new ways to deliver product demonstrations Record informative video content for the benefit of Sales and other teams Respond to formal document requests in the form of RFI / RFP / Security questionnaires and provide security and compliance information to potential and existing customers Evaluate the technical capabilities of potential partners Participate in evaluations of new products and services Present products at field events (e.g. conferences, user group meetings, and prospective customer onsite). Identify and share trends within sales opportunities, such as new integration requests and product improvements. Required Qualifications: At least 5-6 years of experience in a customer-facing role, solving technical issues. A degree in computer science, information systems or similar is preferred. Knowledge of Panopto's product or relevant tech stack and technologies is preferred. This includes, but is not limited to: AWS, SSO integrations, APIs, LMS integrations (LTI), SCORM, HLS video, AI, Salesforce, Slack, Zoom, G Suite, Responsive, Vanta, and Postman. Through your past experiences, you have a solid track record of professional and effective verbal and written communication skills. Quick learner who rapidly acquires and applies new skills effectively in work situations. Strong analytical thinker, capable of breaking down problems and evaluating options based on costs, benefits, and risks. Proactive in implementing new knowledge and skills promptly to enhance job performance. Persuasive and convincing, able to inspire and motivate others using facts, logic, and enthusiasm. Effective communicator, skilled in choosing appropriate content and methods for different audiences. Clear and credible speaker, adept at selecting the right tone for various situations. Good listener, receptive to feedback and capable of considering others' perspectives. Comfortable using web and video applications. £70,000 - £77,000 a year Total Rewards: The salary range for this position is $70,000 - $77,000 GBP per year. This position is also eligible for commission earnings per the Sales Commissions Plan with a total on-target-earnings of $100,000 GBP as part of the compensation package. Base pay offered may vary depending on various factors, including, but not limited to: job-related knowledge, skills, experience, and other eligibility factors such as geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs such as health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and programs that provide for both paid and unpaid time away from work. At Panopto, we know that great people make an organization great. We value our people and offer employees benefits that are market competitive for our industry. Learn more about what working at Panopto can mean for you. At Panopto, our commitment to pay equity and transparency is unwavering. We do not engage in salary negotiations beyond the established range to maintain fairness and prevent potential pay disparities among team members based on negotiation strategies. The Team: Panopto's productive and impactful Solutions Engineering team collaborates effectively to translate prospective customer needs into valuable solutions. The team has deep technical expertise, prioritizes customer needs, and continuously learns and adapts to deliver tangible results. Job Applicant Privacy Notice (compliant with GDPR) As part of any recruitment process, Panopto Global Ltd collects and processes personal data relating to job applicants. The organization is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. What information do we collect? Panopto Global Ltd collects a range of information about you. This includes: • your name, address and contact details, including email address and telephone number; • details of your qualifications, skills, experience and employment history; • information about your current level of remuneration, including benefit entitlements; • whether or not you have a disability for which the organization needs to make reasonable adjustments during the recruitment process; and • information about your entitlement to work in the UK. Panopto Global Ltd may collect this information in a variety of ways. For example, data might be contained in application forms, CVs or resumes, obtained from your passport or other identity documents, or collected through interviews or other forms of assessment. We may also collect personal data about you from third parties, such as references supplied by former employers. We will seek information from third parties only once a job offer to you has been made and will inform you that we are doing so. Data will be stored in a range of different places, including on your application record, in HR management systems and on other IT systems (including email). Why does Panopto Global Ltd process personal data? We need to process data to take steps at your request prior to entering into a contract with you. We may also need to process your data to enter into a contract with you. In some cases, we need to process data to ensure that we are complying with its legal obligations. For example, it is mandatory to check a successful applicant's eligibility to work in the UK before employment starts. Panopto Global Ltd has a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows us to manage the recruitment process, assess and confirm a candidate's suitability for employment and decide to whom to offer a job. We may also need to process data from job applicants to respond to and defend against legal claims. Panopto Global Ltd may process special categories of data, such as information about ethnic origin, sexual orientation or religion or belief, to monitor recruitment statistics. We may also collect information about whether or not applicants are disabled to make reasonable adjustments for candidates who have a disability. We process such information to carry out its obligations and exercise specific rights in relation to employment. If your application is unsuccessful, Panopto Global Ltd may keep your personal data on file in case there are future employment opportunities for which you may be suited. We will ask for your consent before it keeps your data for this purpose and you are free to withdraw your consent at any time. Who has access to data? Your information may be shared internally for the purposes of the recruitment exercise. This includes members of the HR and recruitment team, interviewers involved in the recruitment process, managers in the business area with a vacancy and IT staff if access to the data is necessary for the performance of their roles. We will not share your data with third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you, employment background check providers to obtain necessary background checks. How does Panopto Global Ltd protect data? We take the security of your data seriously. We have internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties. For how long does Panopto Global Ltd keep data? If your application for employment is unsuccessful, the organization will hold your data on file for 6 (six) months after the end of the relevant recruitment process. If you agree to allow us to keep your personal data on file, we will hold your data on file for a further 6 (six) months for consideration for future employment opportunities. At the end of that period, or once you withdraw your consent, your data is deleted or destroyed. You will be asked when you submit your CV whether you give us consent to hold your details for the full 12 months in order to be considered for other positions or not. If your application for employment is successful . click apply for full job details
Jul 17, 2025
Full time
Panopto is a dynamic and rapidly growing company backed by a leading private equity firm. With a team of approximately 200 dedicated professionals, we are committed to empowering learners with interactive video. As we continue to support growth and expansion, we are seeking an experienced Solutions Engineer II to play a crucial role in our dynamic team, sharing technical expertise and delivering solutions that empower businesses and educational institutions. Position Summary: As a Solutions Engineer II, you will play a pivotal role in presenting Panopto's product functionality and overcoming technical objections. Common responsibilities include: being a key pre- and post-sale technical advisor, gathering product feedback, sharing integration and security information, and taking part in formal document submissions (e.g. security assessments and tenders). Other responsibilities may be assigned to help drive our vision and mission in alignment with our organization's values. In this role, you will Work you'll do: Responsible for presenting the product to potential and existing customers at field events such as conferences, trade shows, etc. Responsible for developing new ways to deliver product demonstrations Record informative video content for the benefit of Sales and other teams Respond to formal document requests in the form of RFI / RFP / Security questionnaires and provide security and compliance information to potential and existing customers Evaluate the technical capabilities of potential partners Participate in evaluations of new products and services Present products at field events (e.g. conferences, user group meetings, and prospective customer onsite). Identify and share trends within sales opportunities, such as new integration requests and product improvements. Required Qualifications: At least 5-6 years of experience in a customer-facing role, solving technical issues. A degree in computer science, information systems or similar is preferred. Knowledge of Panopto's product or relevant tech stack and technologies is preferred. This includes, but is not limited to: AWS, SSO integrations, APIs, LMS integrations (LTI), SCORM, HLS video, AI, Salesforce, Slack, Zoom, G Suite, Responsive, Vanta, and Postman. Through your past experiences, you have a solid track record of professional and effective verbal and written communication skills. Quick learner who rapidly acquires and applies new skills effectively in work situations. Strong analytical thinker, capable of breaking down problems and evaluating options based on costs, benefits, and risks. Proactive in implementing new knowledge and skills promptly to enhance job performance. Persuasive and convincing, able to inspire and motivate others using facts, logic, and enthusiasm. Effective communicator, skilled in choosing appropriate content and methods for different audiences. Clear and credible speaker, adept at selecting the right tone for various situations. Good listener, receptive to feedback and capable of considering others' perspectives. Comfortable using web and video applications. £70,000 - £77,000 a year Total Rewards: The salary range for this position is $70,000 - $77,000 GBP per year. This position is also eligible for commission earnings per the Sales Commissions Plan with a total on-target-earnings of $100,000 GBP as part of the compensation package. Base pay offered may vary depending on various factors, including, but not limited to: job-related knowledge, skills, experience, and other eligibility factors such as geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs such as health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and programs that provide for both paid and unpaid time away from work. At Panopto, we know that great people make an organization great. We value our people and offer employees benefits that are market competitive for our industry. Learn more about what working at Panopto can mean for you. At Panopto, our commitment to pay equity and transparency is unwavering. We do not engage in salary negotiations beyond the established range to maintain fairness and prevent potential pay disparities among team members based on negotiation strategies. The Team: Panopto's productive and impactful Solutions Engineering team collaborates effectively to translate prospective customer needs into valuable solutions. The team has deep technical expertise, prioritizes customer needs, and continuously learns and adapts to deliver tangible results. Job Applicant Privacy Notice (compliant with GDPR) As part of any recruitment process, Panopto Global Ltd collects and processes personal data relating to job applicants. The organization is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. What information do we collect? Panopto Global Ltd collects a range of information about you. This includes: • your name, address and contact details, including email address and telephone number; • details of your qualifications, skills, experience and employment history; • information about your current level of remuneration, including benefit entitlements; • whether or not you have a disability for which the organization needs to make reasonable adjustments during the recruitment process; and • information about your entitlement to work in the UK. Panopto Global Ltd may collect this information in a variety of ways. For example, data might be contained in application forms, CVs or resumes, obtained from your passport or other identity documents, or collected through interviews or other forms of assessment. We may also collect personal data about you from third parties, such as references supplied by former employers. We will seek information from third parties only once a job offer to you has been made and will inform you that we are doing so. Data will be stored in a range of different places, including on your application record, in HR management systems and on other IT systems (including email). Why does Panopto Global Ltd process personal data? We need to process data to take steps at your request prior to entering into a contract with you. We may also need to process your data to enter into a contract with you. In some cases, we need to process data to ensure that we are complying with its legal obligations. For example, it is mandatory to check a successful applicant's eligibility to work in the UK before employment starts. Panopto Global Ltd has a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows us to manage the recruitment process, assess and confirm a candidate's suitability for employment and decide to whom to offer a job. We may also need to process data from job applicants to respond to and defend against legal claims. Panopto Global Ltd may process special categories of data, such as information about ethnic origin, sexual orientation or religion or belief, to monitor recruitment statistics. We may also collect information about whether or not applicants are disabled to make reasonable adjustments for candidates who have a disability. We process such information to carry out its obligations and exercise specific rights in relation to employment. If your application is unsuccessful, Panopto Global Ltd may keep your personal data on file in case there are future employment opportunities for which you may be suited. We will ask for your consent before it keeps your data for this purpose and you are free to withdraw your consent at any time. Who has access to data? Your information may be shared internally for the purposes of the recruitment exercise. This includes members of the HR and recruitment team, interviewers involved in the recruitment process, managers in the business area with a vacancy and IT staff if access to the data is necessary for the performance of their roles. We will not share your data with third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you, employment background check providers to obtain necessary background checks. How does Panopto Global Ltd protect data? We take the security of your data seriously. We have internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties. For how long does Panopto Global Ltd keep data? If your application for employment is unsuccessful, the organization will hold your data on file for 6 (six) months after the end of the relevant recruitment process. If you agree to allow us to keep your personal data on file, we will hold your data on file for a further 6 (six) months for consideration for future employment opportunities. At the end of that period, or once you withdraw your consent, your data is deleted or destroyed. You will be asked when you submit your CV whether you give us consent to hold your details for the full 12 months in order to be considered for other positions or not. If your application for employment is successful . click apply for full job details

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