Area Operations Manager - South

Trading since 1989, e.surv is the UK's largest and leading provider of residential valuation and property risk services. Employing over 600 RICS-registered surveyors across England, Wales, Scotland, and Northern Ireland, e.surv completes the equivalent of one property inspection every 25 seconds. With industry-leading technology, nationwide postcode coverage, and extensive property risk expertise, e.surv could be a great choice for your next career move. We are part of the LSL Property Services PLC Group, which includes household names such as YOUR MOVE and Reeds Rains, as well as the mortgage broker network First Complete. We work with lenders, intermediaries, social housing entities, estate agents, and private customers. Over the past 30 years, we have successfully developed the careers of hundreds of residential surveyors.

We are now seeking an Area Operations Manager to join the South Operations Management team. The successful candidate will lead and shape regional resources, building a team to achieve productivity, quality, and service standards.

Requirements: Candidates must have relevant experience and a RICS accreditation is required. If you or someone you know is interested in this role, find out more below.

Key Responsibilities

• Managing, developing, coaching, mentoring, and motivating a team of operational surveyors and graduate trainees to meet business objectives.
• Promoting and creating a high-performance culture within the region.
• Ensuring compliance and quality standards are adhered to, delivering service excellence and mitigating risks.
• Promoting risk management.
• Applying regional knowledge and expertise to support business objectives.
• Encouraging working practices within established protocols.
• Contributing to the operational strategy by supporting the Regional Operations Director in delivering targets.
• Collaborating with Learning and Development and HR teams to ensure team members demonstrate required behaviors and competencies.
• Adhering to the highest standards of Health and Safety, especially in managing a remote workforce.
• Supporting surveyors to deliver high-quality service within the region, ensuring compliance with client requirements.

Key Benefits

• Competitive basic salary
• Performance-based bonus
• Company car or car allowance
• Private healthcare plan
• Contributory pension scheme
• Share incentive plan
• Flexible additional benefits package
• 27 days annual holiday

Apply

If you meet our requirements and are seeking your next career challenge, or wish to discuss this role confidentially, please contact Loren Worrall on , Matt Siddons on , or email .

In your application, please note your pronouns (e.g., she/her/hers, he/him/his, they/them/theirs).

LSL Property Services is committed to protecting your data. Our Recruitment Privacy Notice can be viewed HERE . e.surv is an equal opportunity and Disability Confident employer, dedicated to building a diverse and inclusive workplace. We welcome applications from all abilities and backgrounds, and do not discriminate based on disability or individual needs. Reasonable adjustments during recruitment are available upon request.

PRE-EMPLOYMENT SCREENING: All employees must pass a Criminal Records Disclosure and Credit Referencing process to work with our lender clients. Please ask our team if you have questions about this process.