Duty Manager - YHA London Central Duty Manager YHA London Central Full time, flexible, permanent contract 24-40 hours per week £13.13 per hour plus £1.20 Local Living Allowance (applies to all, including those under the age of 21) Are you looking for a fun and varied job in hospitality management? YHA London Central are looking for a Duty Manager to support the Hostel Manager! As a Duty Manager you'll support the Hostel Manager with the day-to-day management of the hostel. You'll create a great place for our teams to work and ensure our guests have a great experience in our hostels. Why work for YHA? Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth: 10 nights free hostel stays per year for you and up to 3 friends or family Access to YHA's staff discount and cash back portal Free YHA Membership each year Access to support via our Employee Assistance Program There's lots more benefits to working for YHA so please visit our YHA Jobs website to find out more. What will you be doing as a Duty Manager? We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including: Guiding and supporting team members working in all areas of the hostel, fostering a collaborative and inclusive work environment. Using our systems for efficient guest check-ins and check-outs, food and beverage sales and service and other management functions. Carrying out housekeeping duties, ensuring a comfortable, clean environment for all visitors. Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride that will influence in more sales. Deputising for the Hostel/Deputy Manager, managing the daily hostel operation in their absence. What Skills and Experience do you need to be a Duty Manager? Our Duty Managers are responsible for the line management of the teams within their own hostels, along with the management of occasional volunteers. They are also responsible for managing the operational budget and the safeguarding of all guests. To provide this service we are looking for candidates who have: Experience of working face-to-face with customers Experience in hospitality or customer service, including the management and delivery of a quality service Experience of managing a team - experience of leading others, providing guidance to members of your team (desirable) Food safety level 2 and APLH level 2 qualifications (desirable) Ability to manage varying pressures, include peaks in workload demands - can prioritise, able to deal with conflicting duties Basic IT skills (ideally Microsoft Office) - able to use Microsoft Word, Outlook, Excel Knowledge and understanding of the core purpose of YHA - what YHA does and how we do it For more information about the role and the skills and experience required, please refer to the job description. At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. Who are YHA? YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills. If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website. How do you apply? Submit your CV and complete the application form (it's a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website. Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. YHA Job Title: Duty Manager
Jul 13, 2025
Full time
Duty Manager - YHA London Central Duty Manager YHA London Central Full time, flexible, permanent contract 24-40 hours per week £13.13 per hour plus £1.20 Local Living Allowance (applies to all, including those under the age of 21) Are you looking for a fun and varied job in hospitality management? YHA London Central are looking for a Duty Manager to support the Hostel Manager! As a Duty Manager you'll support the Hostel Manager with the day-to-day management of the hostel. You'll create a great place for our teams to work and ensure our guests have a great experience in our hostels. Why work for YHA? Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth: 10 nights free hostel stays per year for you and up to 3 friends or family Access to YHA's staff discount and cash back portal Free YHA Membership each year Access to support via our Employee Assistance Program There's lots more benefits to working for YHA so please visit our YHA Jobs website to find out more. What will you be doing as a Duty Manager? We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including: Guiding and supporting team members working in all areas of the hostel, fostering a collaborative and inclusive work environment. Using our systems for efficient guest check-ins and check-outs, food and beverage sales and service and other management functions. Carrying out housekeeping duties, ensuring a comfortable, clean environment for all visitors. Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride that will influence in more sales. Deputising for the Hostel/Deputy Manager, managing the daily hostel operation in their absence. What Skills and Experience do you need to be a Duty Manager? Our Duty Managers are responsible for the line management of the teams within their own hostels, along with the management of occasional volunteers. They are also responsible for managing the operational budget and the safeguarding of all guests. To provide this service we are looking for candidates who have: Experience of working face-to-face with customers Experience in hospitality or customer service, including the management and delivery of a quality service Experience of managing a team - experience of leading others, providing guidance to members of your team (desirable) Food safety level 2 and APLH level 2 qualifications (desirable) Ability to manage varying pressures, include peaks in workload demands - can prioritise, able to deal with conflicting duties Basic IT skills (ideally Microsoft Office) - able to use Microsoft Word, Outlook, Excel Knowledge and understanding of the core purpose of YHA - what YHA does and how we do it For more information about the role and the skills and experience required, please refer to the job description. At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. Who are YHA? YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills. If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website. How do you apply? Submit your CV and complete the application form (it's a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website. Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. YHA Job Title: Duty Manager
Duty Manager - YHA London Central Duty Manager YHA London Central Full time, flexible, permanent contract 24-40 hours per week £13.13 per hour plus £1.20 Local Living Allowance (applies to all, including those under the age of 21) Are you looking for a fun and varied job in hospitality management? YHA London Central are looking for a Duty Manager to support the Hostel Manager! As a Duty Manager you'll support the Hostel Manager with the day-to-day management of the hostel. You'll create a great place for our teams to work and ensure our guests have a great experience in our hostels. Why work for YHA? Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth: 10 nights free hostel stays per year for you and up to 3 friends or family Access to YHA's staff discount and cash back portal Free YHA Membership each year Access to support via our Employee Assistance Program There's lots more benefits to working for YHA so please visit our YHA Jobs website to find out more. What will you be doing as a Duty Manager? We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including: Guiding and supporting team members working in all areas of the hostel, fostering a collaborative and inclusive work environment. Using our systems for efficient guest check-ins and check-outs, food and beverage sales and service and other management functions. Carrying out housekeeping duties, ensuring a comfortable, clean environment for all visitors. Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride that will influence in more sales. Deputising for the Hostel/Deputy Manager, managing the daily hostel operation in their absence. What Skills and Experience do you need to be a Duty Manager? Our Duty Managers are responsible for the line management of the teams within their own hostels, along with the management of occasional volunteers. They are also responsible for managing the operational budget and the safeguarding of all guests. To provide this service we are looking for candidates who have: Experience of working face-to-face with customers Experience in hospitality or customer service, including the management and delivery of a quality service Experience of managing a team - experience of leading others, providing guidance to members of your team (desirable) Food safety level 2 and APLH level 2 qualifications (desirable) Ability to manage varying pressures, include peaks in workload demands - can prioritise, able to deal with conflicting duties Basic IT skills (ideally Microsoft Office) - able to use Microsoft Word, Outlook, Excel Knowledge and understanding of the core purpose of YHA - what YHA does and how we do it For more information about the role and the skills and experience required, please refer to the job description. At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. Who are YHA? YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills. If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website. How do you apply? Submit your CV and complete the application form (it's a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website. Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. YHA Job Title: Duty Manager
Jul 12, 2025
Full time
Duty Manager - YHA London Central Duty Manager YHA London Central Full time, flexible, permanent contract 24-40 hours per week £13.13 per hour plus £1.20 Local Living Allowance (applies to all, including those under the age of 21) Are you looking for a fun and varied job in hospitality management? YHA London Central are looking for a Duty Manager to support the Hostel Manager! As a Duty Manager you'll support the Hostel Manager with the day-to-day management of the hostel. You'll create a great place for our teams to work and ensure our guests have a great experience in our hostels. Why work for YHA? Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth: 10 nights free hostel stays per year for you and up to 3 friends or family Access to YHA's staff discount and cash back portal Free YHA Membership each year Access to support via our Employee Assistance Program There's lots more benefits to working for YHA so please visit our YHA Jobs website to find out more. What will you be doing as a Duty Manager? We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including: Guiding and supporting team members working in all areas of the hostel, fostering a collaborative and inclusive work environment. Using our systems for efficient guest check-ins and check-outs, food and beverage sales and service and other management functions. Carrying out housekeeping duties, ensuring a comfortable, clean environment for all visitors. Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride that will influence in more sales. Deputising for the Hostel/Deputy Manager, managing the daily hostel operation in their absence. What Skills and Experience do you need to be a Duty Manager? Our Duty Managers are responsible for the line management of the teams within their own hostels, along with the management of occasional volunteers. They are also responsible for managing the operational budget and the safeguarding of all guests. To provide this service we are looking for candidates who have: Experience of working face-to-face with customers Experience in hospitality or customer service, including the management and delivery of a quality service Experience of managing a team - experience of leading others, providing guidance to members of your team (desirable) Food safety level 2 and APLH level 2 qualifications (desirable) Ability to manage varying pressures, include peaks in workload demands - can prioritise, able to deal with conflicting duties Basic IT skills (ideally Microsoft Office) - able to use Microsoft Word, Outlook, Excel Knowledge and understanding of the core purpose of YHA - what YHA does and how we do it For more information about the role and the skills and experience required, please refer to the job description. At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. Who are YHA? YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills. If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website. How do you apply? Submit your CV and complete the application form (it's a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website. Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. YHA Job Title: Duty Manager
My client at the London Borough of Redbridge is looking for a Deputy Hostels Manager to help support an ongoing project in the Council and directly support the Hostels Manager to run and manage hostel provision for the Housing Needs Service. Ensuring Officers provide an effective housing management service Ensuring Repairs and maintenance, health and safety and compliance issues are managed and dealt with Residents are provided with advice and housing support to residents to help them to cope in accommodation and assist them to identify appropriate move on options Knowledge of all homelessness legislation as covered by the 1996 Housing Act Part VII Knowledge of the Homelessness Reduction Act 2017 If you have the skills and experience to take on this challenging role, then you are encouraged to apply. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack. If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce on (phone number removed)
Mar 18, 2025
Seasonal
My client at the London Borough of Redbridge is looking for a Deputy Hostels Manager to help support an ongoing project in the Council and directly support the Hostels Manager to run and manage hostel provision for the Housing Needs Service. Ensuring Officers provide an effective housing management service Ensuring Repairs and maintenance, health and safety and compliance issues are managed and dealt with Residents are provided with advice and housing support to residents to help them to cope in accommodation and assist them to identify appropriate move on options Knowledge of all homelessness legislation as covered by the 1996 Housing Act Part VII Knowledge of the Homelessness Reduction Act 2017 If you have the skills and experience to take on this challenging role, then you are encouraged to apply. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack. If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce on (phone number removed)
Adecco are supporting a London Borough Council in a role as a Deputy Hostels Manager Job Title: Deputy Hostels Manager Location: East London Contract Details: Temporary, Full Time (36 hours/week) Salary: Hourly Rate: 21.71 - 27.28 About Our Client: Our client is dedicated to enhancing community wellbeing by providing essential housing services, ensuring that residents, businesses, and visitors have access to comprehensive support and local information. Benefits & Perks: Competitive salary Opportunities for professional development Collaborative work environment Responsibilities: Support the Hostel Manager in managing hostel operations. Ensure effective housing management services and compliance with health and safety regulations. Provide housing advice and support to residents. Supervise hostel staff and resources. Prepare performance data and management reports. Essential (Knowledge, skills, qualifications, experience): Experience in residential/hostel premises management. Knowledge of homelessness legislation, housing management, and welfare benefits. Strong customer service and problem-solving skills. Ability to lead, motivate, and supervise staff. Excellent communication and record-keeping abilities. Desirable (Knowledge, skills, qualifications, experience): Experience working with homeless or vulnerable client groups. Knowledge of equalities legislation and practise. Innovative thinking and data analysis skills. Desirable Technologies: Familiarity with key information systems such as HOPE, HACSYS, and TASYS. How to apply: Interested candidates are encouraged to submit their CV along with a cover letter detailing their relevant experience and motivations for applying. Please send your application to the designated recruitment email. Join us in making a difference for our community! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Feb 19, 2025
Seasonal
Adecco are supporting a London Borough Council in a role as a Deputy Hostels Manager Job Title: Deputy Hostels Manager Location: East London Contract Details: Temporary, Full Time (36 hours/week) Salary: Hourly Rate: 21.71 - 27.28 About Our Client: Our client is dedicated to enhancing community wellbeing by providing essential housing services, ensuring that residents, businesses, and visitors have access to comprehensive support and local information. Benefits & Perks: Competitive salary Opportunities for professional development Collaborative work environment Responsibilities: Support the Hostel Manager in managing hostel operations. Ensure effective housing management services and compliance with health and safety regulations. Provide housing advice and support to residents. Supervise hostel staff and resources. Prepare performance data and management reports. Essential (Knowledge, skills, qualifications, experience): Experience in residential/hostel premises management. Knowledge of homelessness legislation, housing management, and welfare benefits. Strong customer service and problem-solving skills. Ability to lead, motivate, and supervise staff. Excellent communication and record-keeping abilities. Desirable (Knowledge, skills, qualifications, experience): Experience working with homeless or vulnerable client groups. Knowledge of equalities legislation and practise. Innovative thinking and data analysis skills. Desirable Technologies: Familiarity with key information systems such as HOPE, HACSYS, and TASYS. How to apply: Interested candidates are encouraged to submit their CV along with a cover letter detailing their relevant experience and motivations for applying. Please send your application to the designated recruitment email. Join us in making a difference for our community! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
My client at the London Borough of Redbridge is looking for a Deputy Hostels Manager to help support an ongoing project in the Council and directly support the Hostels Manager to run and manage hostel provision for the Housing Needs Service. Ensuring Officers provide an effective housing management service Ensuring Repairs and maintenance, health and safety and compliance issues are managed and dealt with Residents are provided with advice and housing support to residents to help them to cope in accommodation and assist them to identify appropriate move on options Knowledge of all homelessness legislation as covered by the 1996 Housing Act Part VII Knowledge of the Homelessness Reduction Act 2017 If you have the skills and experience to take on this challenging role, then you are encouraged to apply. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack. If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce on (phone number removed)
Feb 18, 2025
Seasonal
My client at the London Borough of Redbridge is looking for a Deputy Hostels Manager to help support an ongoing project in the Council and directly support the Hostels Manager to run and manage hostel provision for the Housing Needs Service. Ensuring Officers provide an effective housing management service Ensuring Repairs and maintenance, health and safety and compliance issues are managed and dealt with Residents are provided with advice and housing support to residents to help them to cope in accommodation and assist them to identify appropriate move on options Knowledge of all homelessness legislation as covered by the 1996 Housing Act Part VII Knowledge of the Homelessness Reduction Act 2017 If you have the skills and experience to take on this challenging role, then you are encouraged to apply. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack. If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce on (phone number removed)
We are YHA. We believe in the power of travel and adventure. To connect people to each other, to nature, the outdoors, culture and heritage. YHA is a 90-year-old social enterprise. Today, the charity makes a difference to more than a million people each year through our 150 hostels, activity centres and leading work in volunteering, traineeships, apprenticeships and youth employment. We welcome all yet specialise in creating opportunities for young people. We have a thriving schools and groups programme and work with partners to support access for young people and families with challenging lives. What we're looking for: In line with YHA strategy our top impact priority is to ensure that all means all, increasing the scale and breadth of our reach and ensuring that YHA is for everyone. To fully realise this ambition, we need a diverse workforce that is representative of the communities we serve. Our people share a common purpose: to improve the health, wellbeing and life chances of all, but especially young people facing adversity and challenges. To achieve this, we subscribe to a set of core values and behaviours: HEART. Helpful, Efficient, Authentic, Respectful and Team-Spirited. Our HEART values recognise the need for equality, diversity, and inclusion and to ensure we are reaching all, we capture this information at both the attraction and onboarding stages of employment. You can find out more here: https://(url removed)/life-at-yha/people-values-behaviours Our duty manager role requires flexibility to cover different shifts and tasks. Our duty managers are responsible for supporting the management of an operational budget and delivery of KPI's, therefore, previous leadership experience and experience managing budgets is desired. Knowledge and understanding of the core purpose of YHA along with excellent communication and customer service skills are essential. Proven experience of working within the hospitality industry and face to face customer experience would be advantageous, including the management and delivery of a quality service is essential. Food safety level 2 and APLH level 2 qualifications would be desirable but not essential. Experience working knowledge of managing varying pressures, including significant peaks in workload demands and experience of managing a team is essential. What you'll be doing: Our duty managers provide support with a wide range of customer facing duties across the hostel, delivering an excellent service to all guests and visitors, giving them a great experience of YHA. Your day will range from directing and supporting team members working on reception carrying out cleaning and housekeeping duties working in the kitchen and serving food and drinks. Our duty managers deputise for the Hostel/Deputy Manager, managing the hostel's daily operation in their absence. What you'll get in return: Working for a charity such as YHA can be extremely rewarding in itself, however, we also have a generous benefits package. You can find out more here: https://(url removed)/life-at-yha/benefits-and-rewards/ We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. Please note we have an application form that requires completion to be considered for a role at YHA, if you require any assistance to submit an application please email: Please Note: to become an employee at YHA you must produce the correct ID for Right to Work in the UK and all DBS checks. Successful applicants must produce a satisfactory DBS check before a start date can be confirmed and before you can reside in our staff accommodation. We will ensure you receive your contract before your confirmed start date. YHA is committed to safeguarding and ensuring the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during our safer recruitment process in line with this commitment
Dec 04, 2021
Full time
We are YHA. We believe in the power of travel and adventure. To connect people to each other, to nature, the outdoors, culture and heritage. YHA is a 90-year-old social enterprise. Today, the charity makes a difference to more than a million people each year through our 150 hostels, activity centres and leading work in volunteering, traineeships, apprenticeships and youth employment. We welcome all yet specialise in creating opportunities for young people. We have a thriving schools and groups programme and work with partners to support access for young people and families with challenging lives. What we're looking for: In line with YHA strategy our top impact priority is to ensure that all means all, increasing the scale and breadth of our reach and ensuring that YHA is for everyone. To fully realise this ambition, we need a diverse workforce that is representative of the communities we serve. Our people share a common purpose: to improve the health, wellbeing and life chances of all, but especially young people facing adversity and challenges. To achieve this, we subscribe to a set of core values and behaviours: HEART. Helpful, Efficient, Authentic, Respectful and Team-Spirited. Our HEART values recognise the need for equality, diversity, and inclusion and to ensure we are reaching all, we capture this information at both the attraction and onboarding stages of employment. You can find out more here: https://(url removed)/life-at-yha/people-values-behaviours Our duty manager role requires flexibility to cover different shifts and tasks. Our duty managers are responsible for supporting the management of an operational budget and delivery of KPI's, therefore, previous leadership experience and experience managing budgets is desired. Knowledge and understanding of the core purpose of YHA along with excellent communication and customer service skills are essential. Proven experience of working within the hospitality industry and face to face customer experience would be advantageous, including the management and delivery of a quality service is essential. Food safety level 2 and APLH level 2 qualifications would be desirable but not essential. Experience working knowledge of managing varying pressures, including significant peaks in workload demands and experience of managing a team is essential. What you'll be doing: Our duty managers provide support with a wide range of customer facing duties across the hostel, delivering an excellent service to all guests and visitors, giving them a great experience of YHA. Your day will range from directing and supporting team members working on reception carrying out cleaning and housekeeping duties working in the kitchen and serving food and drinks. Our duty managers deputise for the Hostel/Deputy Manager, managing the hostel's daily operation in their absence. What you'll get in return: Working for a charity such as YHA can be extremely rewarding in itself, however, we also have a generous benefits package. You can find out more here: https://(url removed)/life-at-yha/benefits-and-rewards/ We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. Please note we have an application form that requires completion to be considered for a role at YHA, if you require any assistance to submit an application please email: Please Note: to become an employee at YHA you must produce the correct ID for Right to Work in the UK and all DBS checks. Successful applicants must produce a satisfactory DBS check before a start date can be confirmed and before you can reside in our staff accommodation. We will ensure you receive your contract before your confirmed start date. YHA is committed to safeguarding and ensuring the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during our safer recruitment process in line with this commitment
