Operations Analyst, Business and Product Operations Job ID: Amazon Web Services EMEA SARL (Irish Branch) Amazon Web Services has been the world's most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management around the world. AWS services are trusted by millions of active customers around the world-including the fastest-growing startups, largest enterprises, and leading government agencies-to power their infrastructure, make them more agile, and lower costs. To learn more about AWS, visit . AWS is in need of a creative, dynamic and results driven analyst to help us operationalize private programs and private pricing. We are looking for a motivated self-starter who is passionate about managing processes, strict adherence to terms outlined in and supporting both internal and external customers. This requires partnering with upstream and downstream teams across various programs to process business opportunities and explore innovations opportunities. Collaboration and forward thinking are key as the tooling, programs, and supported volume continue to evolve. Key job responsibilities Retrieve and analyze data using Excel, and other data management systems Proactively identify and implement data improvements, enhancements, and system customization that meet business requirements Partner with stakeholders to support new program workflows and iterate on existing operations Support reporting for individual programs and/or broader team Perform data entry and data management Answer critical customer questions on revenue data by diving into detailed data and leveraging internal investigation tools Work independently and cross functionally to raise issues in data and drive issues to resolution independently. Effectively collaborate with tech teams, team members, and customers About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - Bachelor's Degree - 2+ years of relevant professional experience (e.g. Analytics, Finance, Accounting, etc.) - Experience in creation/review of contractual verbiage - Intermediate Excel proficiency (e.g. Pivot Tables, VLookups) and basic SQL - Effective verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams PREFERRED QUALIFICATIONS - Functional experience using quantitative, analytical, and organizational skills - Highly organized, excellent multi-tasking skills, and efficient in ambiguous situations - Familiarity retrieving and analyzing data using or other CRM/BI systems - Strong attention to detail and excellent problem solving skills - Detail-oriented with a demonstrated ability to self-motivate and follow-through on projects Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: April 18, 2025 (Updated 2 days ago) Posted: June 27, 2025 (Updated 3 days ago) Posted: June 27, 2025 (Updated 3 days ago) Posted: April 24, 2025 (Updated 3 days ago) Posted: June 10, 2025 (Updated 3 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 01, 2025
Full time
Operations Analyst, Business and Product Operations Job ID: Amazon Web Services EMEA SARL (Irish Branch) Amazon Web Services has been the world's most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management around the world. AWS services are trusted by millions of active customers around the world-including the fastest-growing startups, largest enterprises, and leading government agencies-to power their infrastructure, make them more agile, and lower costs. To learn more about AWS, visit . AWS is in need of a creative, dynamic and results driven analyst to help us operationalize private programs and private pricing. We are looking for a motivated self-starter who is passionate about managing processes, strict adherence to terms outlined in and supporting both internal and external customers. This requires partnering with upstream and downstream teams across various programs to process business opportunities and explore innovations opportunities. Collaboration and forward thinking are key as the tooling, programs, and supported volume continue to evolve. Key job responsibilities Retrieve and analyze data using Excel, and other data management systems Proactively identify and implement data improvements, enhancements, and system customization that meet business requirements Partner with stakeholders to support new program workflows and iterate on existing operations Support reporting for individual programs and/or broader team Perform data entry and data management Answer critical customer questions on revenue data by diving into detailed data and leveraging internal investigation tools Work independently and cross functionally to raise issues in data and drive issues to resolution independently. Effectively collaborate with tech teams, team members, and customers About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - Bachelor's Degree - 2+ years of relevant professional experience (e.g. Analytics, Finance, Accounting, etc.) - Experience in creation/review of contractual verbiage - Intermediate Excel proficiency (e.g. Pivot Tables, VLookups) and basic SQL - Effective verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams PREFERRED QUALIFICATIONS - Functional experience using quantitative, analytical, and organizational skills - Highly organized, excellent multi-tasking skills, and efficient in ambiguous situations - Familiarity retrieving and analyzing data using or other CRM/BI systems - Strong attention to detail and excellent problem solving skills - Detail-oriented with a demonstrated ability to self-motivate and follow-through on projects Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: April 18, 2025 (Updated 2 days ago) Posted: June 27, 2025 (Updated 3 days ago) Posted: June 27, 2025 (Updated 3 days ago) Posted: April 24, 2025 (Updated 3 days ago) Posted: June 10, 2025 (Updated 3 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Do you want to join an innovative team of engineers and analysts who use machine learning and analytical techniques to create state-of-the-art solutions for providing better value to Amazon's Sellers, Vendors, and Customers? Are you excited by the prospect of analyzing large amounts of data to solve real-world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Business Intelligence and Analytics team for Support Operations. As a business intelligence engineer, there are lots of opportunities for you to make an impact. Your talent is wanted to make data accessible to modeling our models cannot go very far without good data. You will design and implement streamlined data pipelines that can scale for volume, velocity, variety, and veracity. Your talent is wanted to make model results measured. You will build metrics and procedures to quantify their goodness and badness (much easier said than done). Your talent is wanted to democratize analytics. You will design and build dash- and visualization functionalities that will help our team members and business customers to explore complex multi-dimensional data produced by production systems as well as our models. You should be a self-starter who knows and loves working with BI tools, and who thrives on implementing creative approaches and dealing with the intricate complexity of large data sets. You will also have the opportunity to display your skills in the following areas: - Performing analysis and validation using mathematical optimization models for network design tasks - Recognizing and adopting best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation. - Partnering closely with other team members to solve analytical problems and working with customers to answer key business questions. - Communicating with senior management as well as with colleagues from different backgrounds Key job responsibilities - Analyze and visualize transaction data to determine customer behaviors, and output solid analysis report with recommendation - Design and drive experiments to form actionable recommendations. Present recommendations to business leaders and drive decisions. Also manage implementation of those recommendations. - Build and design data pipelines and orchestrations design that can scale for volume, velocity, variety, and veracity. - Develop metrics that helps support product category growth and expansion plans About the team The Support Operations team provides world-class support to the North America supply chain with initiatives that require complex investigation. With a mix of operational and program expertise, Support Ops works with various stakeholders to investigate and resolve supply chain issues, while minimizing the overall business risk and maintaining the high Amazon quality bar. Support Ops Analytics is dedicated to delivering timely data insights to the leaders of Support Operations. We create dashboards, reports, and data pipelines to enable our stakeholders to move as quickly as possible in meeting our goals while maintaining a quality selling partner experience. Training & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 10+ years of professional or military experience - 5+ years of SQL experience - Experience programming to extract, transform and clean large (multi-TB) data sets - Experience with theory and practice of design of experiments and statistical analysis of results - Experience with AWS technologies - Experience in scripting for automation (e.g. Python) and advanced SQL skills. - Experience with theory and practice of information retrieval, data science, machine learning and data mining PREFERRED QUALIFICATIONS - Experience working directly with business stakeholders to translate between data and business needs - Experience managing, analyzing and communicating results to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 01, 2025
Full time
Do you want to join an innovative team of engineers and analysts who use machine learning and analytical techniques to create state-of-the-art solutions for providing better value to Amazon's Sellers, Vendors, and Customers? Are you excited by the prospect of analyzing large amounts of data to solve real-world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Business Intelligence and Analytics team for Support Operations. As a business intelligence engineer, there are lots of opportunities for you to make an impact. Your talent is wanted to make data accessible to modeling our models cannot go very far without good data. You will design and implement streamlined data pipelines that can scale for volume, velocity, variety, and veracity. Your talent is wanted to make model results measured. You will build metrics and procedures to quantify their goodness and badness (much easier said than done). Your talent is wanted to democratize analytics. You will design and build dash- and visualization functionalities that will help our team members and business customers to explore complex multi-dimensional data produced by production systems as well as our models. You should be a self-starter who knows and loves working with BI tools, and who thrives on implementing creative approaches and dealing with the intricate complexity of large data sets. You will also have the opportunity to display your skills in the following areas: - Performing analysis and validation using mathematical optimization models for network design tasks - Recognizing and adopting best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation. - Partnering closely with other team members to solve analytical problems and working with customers to answer key business questions. - Communicating with senior management as well as with colleagues from different backgrounds Key job responsibilities - Analyze and visualize transaction data to determine customer behaviors, and output solid analysis report with recommendation - Design and drive experiments to form actionable recommendations. Present recommendations to business leaders and drive decisions. Also manage implementation of those recommendations. - Build and design data pipelines and orchestrations design that can scale for volume, velocity, variety, and veracity. - Develop metrics that helps support product category growth and expansion plans About the team The Support Operations team provides world-class support to the North America supply chain with initiatives that require complex investigation. With a mix of operational and program expertise, Support Ops works with various stakeholders to investigate and resolve supply chain issues, while minimizing the overall business risk and maintaining the high Amazon quality bar. Support Ops Analytics is dedicated to delivering timely data insights to the leaders of Support Operations. We create dashboards, reports, and data pipelines to enable our stakeholders to move as quickly as possible in meeting our goals while maintaining a quality selling partner experience. Training & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 10+ years of professional or military experience - 5+ years of SQL experience - Experience programming to extract, transform and clean large (multi-TB) data sets - Experience with theory and practice of design of experiments and statistical analysis of results - Experience with AWS technologies - Experience in scripting for automation (e.g. Python) and advanced SQL skills. - Experience with theory and practice of information retrieval, data science, machine learning and data mining PREFERRED QUALIFICATIONS - Experience working directly with business stakeholders to translate between data and business needs - Experience managing, analyzing and communicating results to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Business Analyst I, Seller Fees Science & Tech Amazon is looking for an enthusiastic, hard-working, and creative candidate to join the Fee Strategy Operations team as a Business Analyst. This position offers an exciting introduction to the Amazon Marketplace and provides a training ground for success. You will be responsible for supporting Fee Strategy within key workstreams such as go to market and fee incentives, driving reporting and solving challenging business goals. You will utilize data and develop creative processes to improve your team's performance. You will directly work with Fee Strategy, Product, Tech, Operations, and stakeholder teams to develop scalable, long-term solutions which will have a significant impact on Selling Partners and the respective support teams. Our environment is fast-paced, and requires someone who is a self-starter, detail-oriented, analytical, and comfortable working with multiple teams, partners, and management. The candidate should have a track record of delivering results, experience processing large amounts of data and report generation & management. The candidate should be responsible for converting data into actionable business insights. They should be analysis experts who leverage various data platforms and analytical tools to provide timely, meaningful, and consumable information. They build deep contextual and domain knowledge and ensure data quality while building scalable tools. They communicate findings with the most effective and influential methods. Key job responsibilities • Define analytical approach; review and vet analytical approach with stakeholders • Proactively and independently work with stakeholders to construct use cases and associated standardized outputs • Scale data processes and reports; write queries that clients can update themselves; lead work with data engineering for full-scale automation • Have a working knowledge of the data available or needed by the wider business for more complex or comparative analysis • Solve ambiguous analyses with less well-defined inputs and outputs; drive to the heart of the problem and identify root causes • Have the capability to handle large data sets in analysis through the use of additional tools • Derive recommendations from analysis that significantly impact a department, create new processes, or change existing processes • Identify and implement optimal communication mechanisms based on the data set and the stakeholders involved • Actively manage the timeline and deliverables of projects, focusing on interactions in the team A day in the life Please refer Key Job Responsibilities About the team Please refer Key Job Responsibilities BASIC QUALIFICATIONS - 1+ years of tax, finance or a related analytical field experience - 2+ years of complex Excel VBA macros writing experience - Bachelor's degree or equivalent - Experience creating complex SQL queries joining multiple datasets, ETL DW concepts - 2+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience - Experience demonstrating problem solving and root cause analysis - Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages - Experience defining requirements and using data and metrics to draw business insights PREFERRED QUALIFICATIONS - Experience writing complex Excel VBA macros - Experience scripting for automation (e.g., Python, Perl, Ruby) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: April 9, 2025 (Updated about 2 hours ago) Posted: February 17, 2025 (Updated about 2 hours ago) Posted: June 25, 2025 (Updated about 2 hours ago) Posted: June 24, 2025 (Updated about 3 hours ago) Posted: June 16, 2025 (Updated about 3 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 01, 2025
Full time
Business Analyst I, Seller Fees Science & Tech Amazon is looking for an enthusiastic, hard-working, and creative candidate to join the Fee Strategy Operations team as a Business Analyst. This position offers an exciting introduction to the Amazon Marketplace and provides a training ground for success. You will be responsible for supporting Fee Strategy within key workstreams such as go to market and fee incentives, driving reporting and solving challenging business goals. You will utilize data and develop creative processes to improve your team's performance. You will directly work with Fee Strategy, Product, Tech, Operations, and stakeholder teams to develop scalable, long-term solutions which will have a significant impact on Selling Partners and the respective support teams. Our environment is fast-paced, and requires someone who is a self-starter, detail-oriented, analytical, and comfortable working with multiple teams, partners, and management. The candidate should have a track record of delivering results, experience processing large amounts of data and report generation & management. The candidate should be responsible for converting data into actionable business insights. They should be analysis experts who leverage various data platforms and analytical tools to provide timely, meaningful, and consumable information. They build deep contextual and domain knowledge and ensure data quality while building scalable tools. They communicate findings with the most effective and influential methods. Key job responsibilities • Define analytical approach; review and vet analytical approach with stakeholders • Proactively and independently work with stakeholders to construct use cases and associated standardized outputs • Scale data processes and reports; write queries that clients can update themselves; lead work with data engineering for full-scale automation • Have a working knowledge of the data available or needed by the wider business for more complex or comparative analysis • Solve ambiguous analyses with less well-defined inputs and outputs; drive to the heart of the problem and identify root causes • Have the capability to handle large data sets in analysis through the use of additional tools • Derive recommendations from analysis that significantly impact a department, create new processes, or change existing processes • Identify and implement optimal communication mechanisms based on the data set and the stakeholders involved • Actively manage the timeline and deliverables of projects, focusing on interactions in the team A day in the life Please refer Key Job Responsibilities About the team Please refer Key Job Responsibilities BASIC QUALIFICATIONS - 1+ years of tax, finance or a related analytical field experience - 2+ years of complex Excel VBA macros writing experience - Bachelor's degree or equivalent - Experience creating complex SQL queries joining multiple datasets, ETL DW concepts - 2+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience - Experience demonstrating problem solving and root cause analysis - Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages - Experience defining requirements and using data and metrics to draw business insights PREFERRED QUALIFICATIONS - Experience writing complex Excel VBA macros - Experience scripting for automation (e.g., Python, Perl, Ruby) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: April 9, 2025 (Updated about 2 hours ago) Posted: February 17, 2025 (Updated about 2 hours ago) Posted: June 25, 2025 (Updated about 2 hours ago) Posted: June 24, 2025 (Updated about 3 hours ago) Posted: June 16, 2025 (Updated about 3 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Sustainability Data Optimization Manager page is loaded Sustainability Data Optimization Manager Apply remote type On-site locations London, GBR time type Full time posted on Posted 4 Days Ago job requisition id REQ438413 JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Sustainability Data Optimization Manager About the Job In this role, you will work with one of our high-profile clients, acting as an embedded extension of their in-house team. As a member of the JLL Sustainability Data & Reporting Team, reporting to the EMEA Head of Sustainability Data & Reporting, you will own optimization of the portfolio with respect to effective sustainability data, reporting and analytics. This role requires aprogrammatic approach to drive consistency in assessment, ideation, program/team calibration, and reporting. What this job involves Own strategic direction on energy, water, waste, and GHG emissions data reporting strategy Support the account team on setting, tracking, and reporting on reduction initiatives in concert with targets and key performance indicators Manage a team of analysts to generate value-add data insights used to inform decision-making processes Communicating complex information in accessible ways to ensure timely actions that support improved performance Working with other team members across the practice to develop, maintain, and improve upon program components and performance targets for regional operations Understanding the implementation of sustainability across the life cycle of commercial real estate, including critical stakeholder roles, strategic decision-making, and how to leverage data tracking and monitoring Advising on opportunities and innovations for improved sustainability data strategy Key responsibilities include: Lead and manage analysts to ensure consistent processes and delivery across the team Develop and maintain documented processes to show sustainability performance data inputs/outputs, information flow, key performance indicator monitoring and measurement components, ideation pipeline, and team/client review-approval process Contribute to the client corporate sustainability strategy by exceeding data management expectations and driving energy and sustainability performance improvement opportunities Provide analytics and data sets to the client with ESG framework alignment and reporting in mind, delivering through a team of Analysts Provide strategic direction and guidance on energy, water, waste, GHG emission reduction/performance data results and trends, including projects recommendations Own, and improve upon, sustainability data management, leading the identification and resolution of data quality issues when observed Establish strong working relationships with account and client teams to ensure comprehensive support and leadership Contribute to SME program components and performance targets to continuously improve performance as related to data results and management Review data-related sustainability project / pilot plans prior to launch for accuracy, recommending calibrations where needed to ensure outcomes align with performance improvement objectives Monitor and verify completed sustainability projects / pilots related to data management for effectiveness Work with sustainable operations team to track and communicate success stories to ensure high levels of awareness and engagement is achieved regarding the overall sustainability program and client's success Demonstrate innovative thinking and proactive management in bringing new ideas and solutions Identify opportunities for enhancing systems and processes for delivering best practice sustainability performance, and use of utility/sustainability management systems for monitoring and/or reporting purposes Provide SME input and own program components (e.g., content development, maintenance) related to SME area Sound like you? To apply you need to be/have: University Degree (Science, engineering, math, or related fields) Passionate about leveraging data that contributes towards a sustainable future An excellent understanding of the key sustainability issues for corporate occupiers of real estate including, but not limited to; decarbonization, embodied carbon, circularity, resource preservation, biodiversity, climate risk, health & wellbeing, and social value creation Demonstrated experience in developing insights, actions, project ideation across energy, water, GHG emissions and waste data aspects Experience working with corporate clients, commercial property, property managers and an understanding of the landlord and tenant relationship is desirable Excellent ability to build relationships with clients and their internal teams A strong track record of managing complex sustainability data sources and subsequently communicating approachable summaries and recommendations to stakeholders for decision-making Experience working in a collaborative way with clients and other stakeholders to identify and solution for robust sustainability performance improvements, using data-backed rationale Proven project management experience and excellent communication skills Attention to detail and accuracy in qualitative and quantitative work Ability to obtain buy-in and engagement from employees at all levels Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Activate your Personal JLL Job Alerts Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each ofusunique. We help ourpeople thrive, grow meaningful careersand find a place where they belong.Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, .
Jul 01, 2025
Full time
Sustainability Data Optimization Manager page is loaded Sustainability Data Optimization Manager Apply remote type On-site locations London, GBR time type Full time posted on Posted 4 Days Ago job requisition id REQ438413 JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Sustainability Data Optimization Manager About the Job In this role, you will work with one of our high-profile clients, acting as an embedded extension of their in-house team. As a member of the JLL Sustainability Data & Reporting Team, reporting to the EMEA Head of Sustainability Data & Reporting, you will own optimization of the portfolio with respect to effective sustainability data, reporting and analytics. This role requires aprogrammatic approach to drive consistency in assessment, ideation, program/team calibration, and reporting. What this job involves Own strategic direction on energy, water, waste, and GHG emissions data reporting strategy Support the account team on setting, tracking, and reporting on reduction initiatives in concert with targets and key performance indicators Manage a team of analysts to generate value-add data insights used to inform decision-making processes Communicating complex information in accessible ways to ensure timely actions that support improved performance Working with other team members across the practice to develop, maintain, and improve upon program components and performance targets for regional operations Understanding the implementation of sustainability across the life cycle of commercial real estate, including critical stakeholder roles, strategic decision-making, and how to leverage data tracking and monitoring Advising on opportunities and innovations for improved sustainability data strategy Key responsibilities include: Lead and manage analysts to ensure consistent processes and delivery across the team Develop and maintain documented processes to show sustainability performance data inputs/outputs, information flow, key performance indicator monitoring and measurement components, ideation pipeline, and team/client review-approval process Contribute to the client corporate sustainability strategy by exceeding data management expectations and driving energy and sustainability performance improvement opportunities Provide analytics and data sets to the client with ESG framework alignment and reporting in mind, delivering through a team of Analysts Provide strategic direction and guidance on energy, water, waste, GHG emission reduction/performance data results and trends, including projects recommendations Own, and improve upon, sustainability data management, leading the identification and resolution of data quality issues when observed Establish strong working relationships with account and client teams to ensure comprehensive support and leadership Contribute to SME program components and performance targets to continuously improve performance as related to data results and management Review data-related sustainability project / pilot plans prior to launch for accuracy, recommending calibrations where needed to ensure outcomes align with performance improvement objectives Monitor and verify completed sustainability projects / pilots related to data management for effectiveness Work with sustainable operations team to track and communicate success stories to ensure high levels of awareness and engagement is achieved regarding the overall sustainability program and client's success Demonstrate innovative thinking and proactive management in bringing new ideas and solutions Identify opportunities for enhancing systems and processes for delivering best practice sustainability performance, and use of utility/sustainability management systems for monitoring and/or reporting purposes Provide SME input and own program components (e.g., content development, maintenance) related to SME area Sound like you? To apply you need to be/have: University Degree (Science, engineering, math, or related fields) Passionate about leveraging data that contributes towards a sustainable future An excellent understanding of the key sustainability issues for corporate occupiers of real estate including, but not limited to; decarbonization, embodied carbon, circularity, resource preservation, biodiversity, climate risk, health & wellbeing, and social value creation Demonstrated experience in developing insights, actions, project ideation across energy, water, GHG emissions and waste data aspects Experience working with corporate clients, commercial property, property managers and an understanding of the landlord and tenant relationship is desirable Excellent ability to build relationships with clients and their internal teams A strong track record of managing complex sustainability data sources and subsequently communicating approachable summaries and recommendations to stakeholders for decision-making Experience working in a collaborative way with clients and other stakeholders to identify and solution for robust sustainability performance improvements, using data-backed rationale Proven project management experience and excellent communication skills Attention to detail and accuracy in qualitative and quantitative work Ability to obtain buy-in and engagement from employees at all levels Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Activate your Personal JLL Job Alerts Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each ofusunique. We help ourpeople thrive, grow meaningful careersand find a place where they belong.Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, .
Business Analyst, Compliance Shared Services Job ID: Amazon Development Center (Romania) S.R.L. - A91 At Amazon, we're working to be the most customer-centric company on earth, offering products that our customers want and enjoy, while ensuring their safety. To achieve this, we seek talented, bright, dynamic, and driven individuals. If you want to help us create an environment where customer safety is paramount, where customers can find and buy anything online, and where we maintain and enhance customer trust, this is your opportunity to join a challenging and strategic initiative. We are looking for someone with a broad technical background in data analytics, strong business acumen, ownership mindset, and customer focus. The successful candidate will communicate clearly in non-technical terms to senior management, make data-driven decisions, and thrive in a fast-paced, ambiguous environment. Collaboration skills are essential to work effectively with internal and external teams to develop solutions benefiting Amazon customers worldwide. Key job responsibilities Oversee financial reporting for your business area. Understand input drivers, validate report integrity, and influence strategic decision-making. Use data to identify disruptive ideas and advise global business leaders. Build reports and analysis utilizing advanced SQL skills. Develop and drive planning, forecasting, and reporting models. Communicate data insights clearly and concisely, adjusting style for various audiences to facilitate critical business decisions. BASIC QUALIFICATIONS Experience in program or project management Experience using data and metrics to drive improvements Experience owning program strategy, end-to-end delivery, and reporting results to senior leadership Proficiency in SQL PREFERRED QUALIFICATIONS Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design, or related fields Experience leading process improvements Amazon is an equal opportunity employer. We value diversity and make recruiting decisions based on experience and skills. We prioritize privacy and data security; please review our Privacy Notice . If you need workplace accommodations due to a disability, visit this link . For other regions, contact your Recruiting Partner. We do not discriminate based on veteran status, disability, or other protected classes.
Jul 01, 2025
Full time
Business Analyst, Compliance Shared Services Job ID: Amazon Development Center (Romania) S.R.L. - A91 At Amazon, we're working to be the most customer-centric company on earth, offering products that our customers want and enjoy, while ensuring their safety. To achieve this, we seek talented, bright, dynamic, and driven individuals. If you want to help us create an environment where customer safety is paramount, where customers can find and buy anything online, and where we maintain and enhance customer trust, this is your opportunity to join a challenging and strategic initiative. We are looking for someone with a broad technical background in data analytics, strong business acumen, ownership mindset, and customer focus. The successful candidate will communicate clearly in non-technical terms to senior management, make data-driven decisions, and thrive in a fast-paced, ambiguous environment. Collaboration skills are essential to work effectively with internal and external teams to develop solutions benefiting Amazon customers worldwide. Key job responsibilities Oversee financial reporting for your business area. Understand input drivers, validate report integrity, and influence strategic decision-making. Use data to identify disruptive ideas and advise global business leaders. Build reports and analysis utilizing advanced SQL skills. Develop and drive planning, forecasting, and reporting models. Communicate data insights clearly and concisely, adjusting style for various audiences to facilitate critical business decisions. BASIC QUALIFICATIONS Experience in program or project management Experience using data and metrics to drive improvements Experience owning program strategy, end-to-end delivery, and reporting results to senior leadership Proficiency in SQL PREFERRED QUALIFICATIONS Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design, or related fields Experience leading process improvements Amazon is an equal opportunity employer. We value diversity and make recruiting decisions based on experience and skills. We prioritize privacy and data security; please review our Privacy Notice . If you need workplace accommodations due to a disability, visit this link . For other regions, contact your Recruiting Partner. We do not discriminate based on veteran status, disability, or other protected classes.
Ready for a challenge? Join Just Eat a global leader in online food delivery, connecting millions of customers with thousands of restaurant and grocery partners across the world. We are dedicated to empowering everyday convenience, whether it's a quick meal, groceries, or a post-workout snack. Our vision drives us to enhance how people experience food delivery and more. We believe in diversity, innovation, and the power of teamwork, creating an environment where employees are encouraged to thrive and contribute to our growing impact. About this role We are seeking a Network Optimization Leads to join our Global Logistics team, reporting to the Senior Manager of Network Optimization. In this role, you will become a Subject Matter Expert (SME) in network performance, responsible for optimising tools, driving efficiency, and influencing the future of our logistics operations. You will focus on enhancing the overall delivery network and order flow systems, with the goal of balancing the needs of customers, couriers, restaurants. These are some of the key ingredients to the role: Serve as SME for network optimization tools and processes, ensuring effective strategies that balance customer, courier, restaurant, and business needs. Data-driven Insights: Utilise advanced SQL skills to extract insights, identify performance improvement opportunities, and implement impactful changes. Process Optimization: Analyse and refine operational workflows to improve efficiency, including but not limited to, ETA generation, courier assignments, order batching, and dynamic preparation times. Documentation: Develop and maintain clear, comprehensive documentation for all network optimization tools, processes, and methodologies. Collaboration: Partner with global and local teams across departments to ensure seamless execution of optimization strategies. Performance Evaluation: Assess and report on the financial and operational impact of optimization efforts, with a focus on cost-performance balance. Stakeholder Engagement: Use G Suite (Google Slides, Sheets) to present complex insights and performance reports to senior management and cross-functional teams. Product & Operations Roadmap Influence: Support in co-creating the product and operational strategy. What will you bring to the table? Experience: 3-5 years in operations or analytical roles with a focus on process optimization and data analysis, preferably in logistics, courier operations, or similar industries. Technical Skills: Advanced SQL skills are essential, with experience working with large, complex datasets. Familiarity with Tableau or similar tools is a plus. Analytical Mindset: Ability to dissect and solve complex challenges through structured thinking and a data-driven approach. Communication: Strong verbal and written communication skills, with proficiency in presenting insights to different stakeholders, from senior executives to operational teams. Collaborative Attitude: Ability to work in cross-functional teams, driving initiatives that deliver measurable business improvements. Initiative: A proactive, self-starter mindset, with the ability to independently manage multiple work streams and projects. What It's Like To Work At Skip Skip is the kind of workplace that garnered a "Top Places to Work in Manitoba" and it was no small coincidence. We set out to make this a place our employees are proud to tell their Mothers, Fathers, friends and anyone who will listen that they work here. Skip team members feel pride knowing their input and uniqueness are not only embraced but make an impact on a major Canadian company and its satisfied customers. As the company grows, so do you - you meet and surpass new challenges every day. That's just a small taste of what it's like to work at one of Canada's leading tech companies. If you're hungry for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment, we'd love to hear from you. SkipTheDishes is proud to be an Equal Opportunity employer. We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected. In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law. Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist. Note: All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check. Job offers will be conditional upon results that the Company determines to be satisfactory.
Jul 01, 2025
Full time
Ready for a challenge? Join Just Eat a global leader in online food delivery, connecting millions of customers with thousands of restaurant and grocery partners across the world. We are dedicated to empowering everyday convenience, whether it's a quick meal, groceries, or a post-workout snack. Our vision drives us to enhance how people experience food delivery and more. We believe in diversity, innovation, and the power of teamwork, creating an environment where employees are encouraged to thrive and contribute to our growing impact. About this role We are seeking a Network Optimization Leads to join our Global Logistics team, reporting to the Senior Manager of Network Optimization. In this role, you will become a Subject Matter Expert (SME) in network performance, responsible for optimising tools, driving efficiency, and influencing the future of our logistics operations. You will focus on enhancing the overall delivery network and order flow systems, with the goal of balancing the needs of customers, couriers, restaurants. These are some of the key ingredients to the role: Serve as SME for network optimization tools and processes, ensuring effective strategies that balance customer, courier, restaurant, and business needs. Data-driven Insights: Utilise advanced SQL skills to extract insights, identify performance improvement opportunities, and implement impactful changes. Process Optimization: Analyse and refine operational workflows to improve efficiency, including but not limited to, ETA generation, courier assignments, order batching, and dynamic preparation times. Documentation: Develop and maintain clear, comprehensive documentation for all network optimization tools, processes, and methodologies. Collaboration: Partner with global and local teams across departments to ensure seamless execution of optimization strategies. Performance Evaluation: Assess and report on the financial and operational impact of optimization efforts, with a focus on cost-performance balance. Stakeholder Engagement: Use G Suite (Google Slides, Sheets) to present complex insights and performance reports to senior management and cross-functional teams. Product & Operations Roadmap Influence: Support in co-creating the product and operational strategy. What will you bring to the table? Experience: 3-5 years in operations or analytical roles with a focus on process optimization and data analysis, preferably in logistics, courier operations, or similar industries. Technical Skills: Advanced SQL skills are essential, with experience working with large, complex datasets. Familiarity with Tableau or similar tools is a plus. Analytical Mindset: Ability to dissect and solve complex challenges through structured thinking and a data-driven approach. Communication: Strong verbal and written communication skills, with proficiency in presenting insights to different stakeholders, from senior executives to operational teams. Collaborative Attitude: Ability to work in cross-functional teams, driving initiatives that deliver measurable business improvements. Initiative: A proactive, self-starter mindset, with the ability to independently manage multiple work streams and projects. What It's Like To Work At Skip Skip is the kind of workplace that garnered a "Top Places to Work in Manitoba" and it was no small coincidence. We set out to make this a place our employees are proud to tell their Mothers, Fathers, friends and anyone who will listen that they work here. Skip team members feel pride knowing their input and uniqueness are not only embraced but make an impact on a major Canadian company and its satisfied customers. As the company grows, so do you - you meet and surpass new challenges every day. That's just a small taste of what it's like to work at one of Canada's leading tech companies. If you're hungry for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment, we'd love to hear from you. SkipTheDishes is proud to be an Equal Opportunity employer. We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected. In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law. Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist. Note: All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check. Job offers will be conditional upon results that the Company determines to be satisfactory.
Director of Software Development, Amazon Shipping Amazon Shipping is our externalized business providing small parcel transportation services to sellers and shippers. Amazon Shipping leverages planning and transportation's foundational systems together with operations capabilities to pick up packages from shipper warehouses and inject them into the Amazon Fulfillment Network (AFN) outbound transportation network to provide an end-to-end parcel delivery product we can sell. Our vision is to become an end-to-end transportation network. We will empower businesses to focus more on their core business objectives, by abstracting network complexities and organizational structures. We will leverage 1p transportation network using simpler interfaces instead of having separate integrations with many internal services. The 1p transportation network will provide flexible shipping speeds, lower cost, high availability and agility to customize for business specific needs, to all the businesses that use the network. Amazon Shipping team is looking for Director of Software Development responsible for building process and technical capability to secure pickup vehicle capacity, route these vehicles to shipper warehouses, perform package pickup, receive and quality-check at Amazon facilities, then inject them into Amazon's transportation network to successfully deliver them to recipients, along with shipper tools to manage exceptions, billing, claims and support. This requires building the capability to serve any shipper, regardless of its size or affiliation with Amazon, by offering a differentiated, tech-enabled shipping experience on the backbone of the Amazon fulfillment network. Amazon Shipping today serves hundreds of million packages and operating in 6 countries, with the plan to very quick scale to several billion packages. This leader will drive the following key customer outcomes for Amazon Shipping: Improve Promise Eligibility Improve Label Conversion Speed improvements Reduce First Mile pickup cost Reduce missed pickups and late pickups Reduce claims This role will manage Amazon Shipping teams and charter based out of India. We expect the size of this team to be 130 + FTEs spread across SDMs, SDEs, TPMs, Applied and Research Scientists, Business Intelligence Engineers (BIE), Programmer Analyst and Program Manager. This leader will recruit and develop high-caliber leaders and individuals. This role represents significant intellectual, technical and innovation challenges with large opportunity for business impact. Key job responsibilities Fulfilment: Speed, Promise, Label Purchase and API integration Demand Forecasting First Mile experience Claims, Billing and Payments Quality Assurance Science charter A day in the life You will be expected to wear multiple hats, ruthlessly prioritizing your and your organization's time. You will lead and participate in strategy and roadmap discussions with executives and establish mechanisms to audit and support your teams in innovating and delivering results. You will be equally comfortable writing and discussing narrative documents to VP/SVPs as discussing the details of a particular API implementation with a software developer. You will work across organizations and disciplines (e.g. Product, Program, Science, Design and Engineering) to identify capabilities, influence design, architecture and development of shared services and orchestrate solutions. You will influence the three-year architectural plan and drive tradeoff decisions balancing long term vision with delivering immediate impact to our customers. You will seek to deeply understand and step-change improve the customer experience using data and anecdotes. You will look around corners to proactively mitigate obstacles and get ahead of industry trends. BASIC QUALIFICATIONS Bachelor's degree in Computer science or related field. 15+ years of software engineering experience. 8+ years of demonstrated experience managing senior engineering managers. Understanding of software engineering practices & best practices for the full software development life cycle including coding standards, build processes, testing, and operations. Background in AI, machine learning, natural language processing, and related disciplines PREFERRED QUALIFICATIONS Master's degree in Computer Science or related field. Demonstrated experience leading product and development teams, with a focus on customer service or user-facing technologies Experience in a lead role in bringing a product to market. Proven track record of taking emerging technologies from research to production-ready solutions Experience deploying and optimizing self-service portals, knowledge bases, chatbots, and other AI-powered customer service tools Familiarity with generative AI models and applications in customer interactions, and process automation Excellent communication and stakeholder management skills Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 01, 2025
Full time
Director of Software Development, Amazon Shipping Amazon Shipping is our externalized business providing small parcel transportation services to sellers and shippers. Amazon Shipping leverages planning and transportation's foundational systems together with operations capabilities to pick up packages from shipper warehouses and inject them into the Amazon Fulfillment Network (AFN) outbound transportation network to provide an end-to-end parcel delivery product we can sell. Our vision is to become an end-to-end transportation network. We will empower businesses to focus more on their core business objectives, by abstracting network complexities and organizational structures. We will leverage 1p transportation network using simpler interfaces instead of having separate integrations with many internal services. The 1p transportation network will provide flexible shipping speeds, lower cost, high availability and agility to customize for business specific needs, to all the businesses that use the network. Amazon Shipping team is looking for Director of Software Development responsible for building process and technical capability to secure pickup vehicle capacity, route these vehicles to shipper warehouses, perform package pickup, receive and quality-check at Amazon facilities, then inject them into Amazon's transportation network to successfully deliver them to recipients, along with shipper tools to manage exceptions, billing, claims and support. This requires building the capability to serve any shipper, regardless of its size or affiliation with Amazon, by offering a differentiated, tech-enabled shipping experience on the backbone of the Amazon fulfillment network. Amazon Shipping today serves hundreds of million packages and operating in 6 countries, with the plan to very quick scale to several billion packages. This leader will drive the following key customer outcomes for Amazon Shipping: Improve Promise Eligibility Improve Label Conversion Speed improvements Reduce First Mile pickup cost Reduce missed pickups and late pickups Reduce claims This role will manage Amazon Shipping teams and charter based out of India. We expect the size of this team to be 130 + FTEs spread across SDMs, SDEs, TPMs, Applied and Research Scientists, Business Intelligence Engineers (BIE), Programmer Analyst and Program Manager. This leader will recruit and develop high-caliber leaders and individuals. This role represents significant intellectual, technical and innovation challenges with large opportunity for business impact. Key job responsibilities Fulfilment: Speed, Promise, Label Purchase and API integration Demand Forecasting First Mile experience Claims, Billing and Payments Quality Assurance Science charter A day in the life You will be expected to wear multiple hats, ruthlessly prioritizing your and your organization's time. You will lead and participate in strategy and roadmap discussions with executives and establish mechanisms to audit and support your teams in innovating and delivering results. You will be equally comfortable writing and discussing narrative documents to VP/SVPs as discussing the details of a particular API implementation with a software developer. You will work across organizations and disciplines (e.g. Product, Program, Science, Design and Engineering) to identify capabilities, influence design, architecture and development of shared services and orchestrate solutions. You will influence the three-year architectural plan and drive tradeoff decisions balancing long term vision with delivering immediate impact to our customers. You will seek to deeply understand and step-change improve the customer experience using data and anecdotes. You will look around corners to proactively mitigate obstacles and get ahead of industry trends. BASIC QUALIFICATIONS Bachelor's degree in Computer science or related field. 15+ years of software engineering experience. 8+ years of demonstrated experience managing senior engineering managers. Understanding of software engineering practices & best practices for the full software development life cycle including coding standards, build processes, testing, and operations. Background in AI, machine learning, natural language processing, and related disciplines PREFERRED QUALIFICATIONS Master's degree in Computer Science or related field. Demonstrated experience leading product and development teams, with a focus on customer service or user-facing technologies Experience in a lead role in bringing a product to market. Proven track record of taking emerging technologies from research to production-ready solutions Experience deploying and optimizing self-service portals, knowledge bases, chatbots, and other AI-powered customer service tools Familiarity with generative AI models and applications in customer interactions, and process automation Excellent communication and stakeholder management skills Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Job Description Role: Analytics Manager Location: London Bridge Contract: Permanent About the Team The Group Operations and Platforms (GOP) department provides essential shared services and expert support across all News UK brands. Our remit includes everything from newsprint operations and shared data and analytics services, to accelerating innovation and managing strategic partnerships with major digital platforms such as Apple, Google and Meta. Within GOP, the Data team plays a pivotal role in delivering data-led decision making. We combine analytics, market intelligence and customer insight to ensure we keep the customer at the heart of everything we do. About the Role As Analytics Manager, you will lead the analytics function within GOP, acting as the central point of expertise for all things data. Working closely with cross-functional teams-including Platform Managers, Newsprinters, Retail and Events-you will extract insights, identify efficiencies, and drive meaningful business improvements. You will also manage a team of analysts, ensuring their work is strategic, impactful and aligned with business priorities. Key Responsibilities Lead, mentor and develop a high-performing team of analysts. Act as the go-to analytics expert within GOP, setting the benchmark for excellence in insight and reporting. Respond to analytics briefs from stakeholders across News UK, delivering actionable insights that support data-informed decisions. Use SQL to manipulate data from our Google BigQuery (GBQ) warehouse for efficient reporting and analysis. Conduct analysis to uncover revenue opportunities through audience behaviour, content performance and partnerships with digital platforms (e.g. Apple, Google, Facebook). Design and maintain dashboards that empower teams across the business with self-service analytics tools. Present clear, compelling insights to non-technical audiences to influence decision-making. Work collaboratively with the News Live events team and Retail/Newsprinters teams to optimise performance, reduce costs and identify areas for innovation. Help shape the analytics roadmap across the GOP, aligning it with broader strategic goals. What We're Looking For Demonstrable experience in a senior analytics role, ideally within media, publishing or a platform-based business. Strong data visualisation skills, particularly using tools like Tableau. Advanced SQL skills and experience working with cloud-based data warehouses (preferably GBQ). Ability to translate complex data sets into simple, commercially relevant insights. Experience analysing engagement and monetisation performance across major platforms (Apple, Google, Facebook). Excellent communication skills with the ability to influence and engage senior stakeholders. Strong strategic thinking and team leadership capabilities. Comfortable working in fast-paced, agile environments with shifting priorities. Desirable Skills Understanding of the digital advertising landscape, including e-commerce, affiliate marketing and commercial partnerships. Experience establishing or significantly scaling an analytics function. A proactive approach to automation and improving analytics workflows. A passion for telling stories through data and making data accessible to a wide range of audiences. If you believe you have the skills and passion to succeed, even if you don't meet every requirement on the list, we encourage you to apply. We value potential just as much as experience and are eager to hear from individuals who are enthusiastic about learning and growing with us. At News UK, we know the value of working together, which is why we operate a hybrid working policy with a minimum of three days a week in the office. Being in the office allows us to collaborate, innovate, and thrive as a team in our vibrant and dynamic workspace. Some roles may require more office-based days depending on the nature of the position, so we encourage you to speak with your recruiter to learn more about what's required for your role. We are News UK : One of the leading media businesses in the UK and Ireland. Our newsbrands include The Times, The Sunday Times, The Sun, The Sun on Sunday and The TLS. Our national broadcast brands include talkSPORT, Times Radio, Talk and Virgin Radio UK, and we have market-leading local radio stations across Ireland. Our world-famous brands provide news, analysis, opinion and entertainment to almost 40 million people each month. Spanning print and pixel, audio and video, events and experiences, our multiplatform brands are home to a plurality of opinion, representing the diverse communities we serve. News UK is wholly owned by News Corp. Life at News Driven by passion, guided by principles and acting with purpose. We represent, reflect and reach the nation, telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information. We represent, reflect and reach the nation, telling the stories that matter most. To ensure these stories resonate with as broad an audience as possible, it is essential that our organisation reflects the diversity of the people we reach. Whether through age, gender, ethnicity, disability, social class or sexuality, we are committed to representing the rich variety of voices that make up our society. And we champion a culture where everyone has the opportunity to contribute and thrive as we continue to innovate and drive long term sustainable growth. This is done through our Diversity Strategy. At News UK, we take pride in our exceptional employee-led networks that bring together individuals with shared interests and create a vibrant sense of community. We believe our networks play a vital role in fostering a collaborative and supportive work culture at News UK. Groups that we support include the African & Caribbean Network, Parents and Carers, and LGBTQ+ group News Is Out, and the Apprentice Society. Benefits Some of our benefits include: Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks Wide range of training available, plus full LinkedIn Learning access Private medical insurance including coverage for pre-existing conditions Discounted gym memberships, free ClassPass at Home, weekly virtual yoga classes 'Bikes for Work' and 'Electric Car' scheme Up to 60% discount on Harper Collins books Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities Access to wellbeing benefits such as EAP, physio/massage and counselling A generous pension scheme with employer contributions of up to 5% 25 days holiday, plus bank holidays and up to 4 volunteering days per year We want to ensure that everyone has the opportunity to perform to their best when applying for a role. If you would like to receive any information in a different way or for us to do anything differently to support you apply for any of our roles please contact us on email protected .
Jul 01, 2025
Full time
Job Description Role: Analytics Manager Location: London Bridge Contract: Permanent About the Team The Group Operations and Platforms (GOP) department provides essential shared services and expert support across all News UK brands. Our remit includes everything from newsprint operations and shared data and analytics services, to accelerating innovation and managing strategic partnerships with major digital platforms such as Apple, Google and Meta. Within GOP, the Data team plays a pivotal role in delivering data-led decision making. We combine analytics, market intelligence and customer insight to ensure we keep the customer at the heart of everything we do. About the Role As Analytics Manager, you will lead the analytics function within GOP, acting as the central point of expertise for all things data. Working closely with cross-functional teams-including Platform Managers, Newsprinters, Retail and Events-you will extract insights, identify efficiencies, and drive meaningful business improvements. You will also manage a team of analysts, ensuring their work is strategic, impactful and aligned with business priorities. Key Responsibilities Lead, mentor and develop a high-performing team of analysts. Act as the go-to analytics expert within GOP, setting the benchmark for excellence in insight and reporting. Respond to analytics briefs from stakeholders across News UK, delivering actionable insights that support data-informed decisions. Use SQL to manipulate data from our Google BigQuery (GBQ) warehouse for efficient reporting and analysis. Conduct analysis to uncover revenue opportunities through audience behaviour, content performance and partnerships with digital platforms (e.g. Apple, Google, Facebook). Design and maintain dashboards that empower teams across the business with self-service analytics tools. Present clear, compelling insights to non-technical audiences to influence decision-making. Work collaboratively with the News Live events team and Retail/Newsprinters teams to optimise performance, reduce costs and identify areas for innovation. Help shape the analytics roadmap across the GOP, aligning it with broader strategic goals. What We're Looking For Demonstrable experience in a senior analytics role, ideally within media, publishing or a platform-based business. Strong data visualisation skills, particularly using tools like Tableau. Advanced SQL skills and experience working with cloud-based data warehouses (preferably GBQ). Ability to translate complex data sets into simple, commercially relevant insights. Experience analysing engagement and monetisation performance across major platforms (Apple, Google, Facebook). Excellent communication skills with the ability to influence and engage senior stakeholders. Strong strategic thinking and team leadership capabilities. Comfortable working in fast-paced, agile environments with shifting priorities. Desirable Skills Understanding of the digital advertising landscape, including e-commerce, affiliate marketing and commercial partnerships. Experience establishing or significantly scaling an analytics function. A proactive approach to automation and improving analytics workflows. A passion for telling stories through data and making data accessible to a wide range of audiences. If you believe you have the skills and passion to succeed, even if you don't meet every requirement on the list, we encourage you to apply. We value potential just as much as experience and are eager to hear from individuals who are enthusiastic about learning and growing with us. At News UK, we know the value of working together, which is why we operate a hybrid working policy with a minimum of three days a week in the office. Being in the office allows us to collaborate, innovate, and thrive as a team in our vibrant and dynamic workspace. Some roles may require more office-based days depending on the nature of the position, so we encourage you to speak with your recruiter to learn more about what's required for your role. We are News UK : One of the leading media businesses in the UK and Ireland. Our newsbrands include The Times, The Sunday Times, The Sun, The Sun on Sunday and The TLS. Our national broadcast brands include talkSPORT, Times Radio, Talk and Virgin Radio UK, and we have market-leading local radio stations across Ireland. Our world-famous brands provide news, analysis, opinion and entertainment to almost 40 million people each month. Spanning print and pixel, audio and video, events and experiences, our multiplatform brands are home to a plurality of opinion, representing the diverse communities we serve. News UK is wholly owned by News Corp. Life at News Driven by passion, guided by principles and acting with purpose. We represent, reflect and reach the nation, telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information. We represent, reflect and reach the nation, telling the stories that matter most. To ensure these stories resonate with as broad an audience as possible, it is essential that our organisation reflects the diversity of the people we reach. Whether through age, gender, ethnicity, disability, social class or sexuality, we are committed to representing the rich variety of voices that make up our society. And we champion a culture where everyone has the opportunity to contribute and thrive as we continue to innovate and drive long term sustainable growth. This is done through our Diversity Strategy. At News UK, we take pride in our exceptional employee-led networks that bring together individuals with shared interests and create a vibrant sense of community. We believe our networks play a vital role in fostering a collaborative and supportive work culture at News UK. Groups that we support include the African & Caribbean Network, Parents and Carers, and LGBTQ+ group News Is Out, and the Apprentice Society. Benefits Some of our benefits include: Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks Wide range of training available, plus full LinkedIn Learning access Private medical insurance including coverage for pre-existing conditions Discounted gym memberships, free ClassPass at Home, weekly virtual yoga classes 'Bikes for Work' and 'Electric Car' scheme Up to 60% discount on Harper Collins books Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities Access to wellbeing benefits such as EAP, physio/massage and counselling A generous pension scheme with employer contributions of up to 5% 25 days holiday, plus bank holidays and up to 4 volunteering days per year We want to ensure that everyone has the opportunity to perform to their best when applying for a role. If you would like to receive any information in a different way or for us to do anything differently to support you apply for any of our roles please contact us on email protected .
NOC Engineer Job Description NOC Engineer (Network Operation Centre Engineer) Telent are now looking for a NOC Engineer to join the growing and successful Network Operations Centre team as part of the Network Services division from our Camberley (Surrey) office. If you are someone who has a keen interest in Network Monitoring, Network Troubleshooting & Fixing, and are looking to learn and develop your career further, then this is the right role for you! The role will support a 24/7 Network Operations Centre. The work pattern is based on a 4 days on / 4 days off shift pattern (rotating shifts of 7am-7pm and 7pm-7am). The NOC Engineer role is office based, from our Telent Camberley office (GU15 3YL). The ideal NOC Engineer will work within a tightly knit team who live and breath the Telent Core Values 6 Be Inclusive, Be Customer Focused, Be Collaborative and Taking Responsibility. The NOC Engineer will actively get involved in the monitoring, troubleshooting and fixing of mission-critical networks and infrastructure for a range of customers across the Public Services, Emergency Services space, and Enterprise level customers. You will naturally be intrigued by new emerging technologies, especially across the Networks & Security space, and have the drive to learn and grow. NOC Engineer - What you9ll do: Provide technical support for the Telent Network Services customer base, including troubleshooting, diagnosis, and data analysis. Offer clear and concise communication (both verbal and written), ensuring updates are understandable for all technical levels. Support Telent9s change management process and adhere to organizational policies, prioritizing incidents based on customer business needs and operational impact. Take technical ownership of all Telent incidents to ensure customer satisfaction, including case management and data collection. Notify customers and third parties of technical issues, outages, and remediation statuses. Develop trend analysis and root cause analysis to support real-time Incident / Problem Management. Review performance reports to identify trends and assist the Problem Management process in improving future issue resolution. Collaborate with the Telent Service Desk team to ensure timely updates and adherence to customer Service Level Agreements (SLA9s) and Key Performance Indicators (KPI9s). NOC Engineer - Key requirements: Possess some relevant NOC Engineering experience or experience in a similar environment We are open to applications from anyone with experience from a Service Desk Analyst / Service Desk Engineer role, OR from a troubleshoot and fix background CompTIA A+ (preferred) CompTIA Network+ (desirable but not essential) CCNA or JNCIA-JUNOA (desirable but not essential) CCT / CCST Cisco (desirable but not essential) CompTIA ITF+ (desirable but not essential) Possess a willingness and drive to learn Adaptable to changing situations and able to prioritize workload / urgency of tasks Respect others and the process, and able to work well in a team environment Telent - What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days annual leave, plus bank holidays, and the option to purchase or sell annual leave days each year Company pension scheme Flexible Benefits portal Growth and development opportunities A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward & Discount scheme We9re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focused About Us About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK9s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you9ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You9ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed
Jul 01, 2025
Full time
NOC Engineer Job Description NOC Engineer (Network Operation Centre Engineer) Telent are now looking for a NOC Engineer to join the growing and successful Network Operations Centre team as part of the Network Services division from our Camberley (Surrey) office. If you are someone who has a keen interest in Network Monitoring, Network Troubleshooting & Fixing, and are looking to learn and develop your career further, then this is the right role for you! The role will support a 24/7 Network Operations Centre. The work pattern is based on a 4 days on / 4 days off shift pattern (rotating shifts of 7am-7pm and 7pm-7am). The NOC Engineer role is office based, from our Telent Camberley office (GU15 3YL). The ideal NOC Engineer will work within a tightly knit team who live and breath the Telent Core Values 6 Be Inclusive, Be Customer Focused, Be Collaborative and Taking Responsibility. The NOC Engineer will actively get involved in the monitoring, troubleshooting and fixing of mission-critical networks and infrastructure for a range of customers across the Public Services, Emergency Services space, and Enterprise level customers. You will naturally be intrigued by new emerging technologies, especially across the Networks & Security space, and have the drive to learn and grow. NOC Engineer - What you9ll do: Provide technical support for the Telent Network Services customer base, including troubleshooting, diagnosis, and data analysis. Offer clear and concise communication (both verbal and written), ensuring updates are understandable for all technical levels. Support Telent9s change management process and adhere to organizational policies, prioritizing incidents based on customer business needs and operational impact. Take technical ownership of all Telent incidents to ensure customer satisfaction, including case management and data collection. Notify customers and third parties of technical issues, outages, and remediation statuses. Develop trend analysis and root cause analysis to support real-time Incident / Problem Management. Review performance reports to identify trends and assist the Problem Management process in improving future issue resolution. Collaborate with the Telent Service Desk team to ensure timely updates and adherence to customer Service Level Agreements (SLA9s) and Key Performance Indicators (KPI9s). NOC Engineer - Key requirements: Possess some relevant NOC Engineering experience or experience in a similar environment We are open to applications from anyone with experience from a Service Desk Analyst / Service Desk Engineer role, OR from a troubleshoot and fix background CompTIA A+ (preferred) CompTIA Network+ (desirable but not essential) CCNA or JNCIA-JUNOA (desirable but not essential) CCT / CCST Cisco (desirable but not essential) CompTIA ITF+ (desirable but not essential) Possess a willingness and drive to learn Adaptable to changing situations and able to prioritize workload / urgency of tasks Respect others and the process, and able to work well in a team environment Telent - What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days annual leave, plus bank holidays, and the option to purchase or sell annual leave days each year Company pension scheme Flexible Benefits portal Growth and development opportunities A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward & Discount scheme We9re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focused About Us About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK9s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you9ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You9ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed
MHR International UK Limited
Ruddington, Nottinghamshire
At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR's track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication-all of which we pass on to our customers. MHR is more than just a place to work; it's a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what's most important to you- work that matters. With us, you'll grow, find your flow, and make a lasting difference in your career, your team, and your impact. Your Career: As a Payroll Team Lead, you will have the opportunity to lead and develop a talented team while gaining valuable experience in managing payroll operations. This role offers the chance to refine your leadership skills, from coaching and mentoring Analysts to overseeing the full payroll process, ensuring accurate and timely payments. You will also be instrumental in implementing process improvements and driving the automation of payroll tasks. Your career will grow through the continuous development of your team and the opportunity to contribute to the overall efficiency of payroll services. Your Team: You will supervise and guide a team of Payroll Analysts, providing training, support, and resources to ensure all payroll tasks are completed accurately and on time. You will foster a collaborative environment where open communication and team spirit thrive, working together to address complex queries and resolve issues. Your leadership will be crucial in maintaining the team's performance standards, ensuring tasks are delegated effectively and resourced appropriately. Together, you will drive improvements in payroll operations and create a culture of continuous development. Your Impact: Your leadership will have a direct impact on the accuracy and efficiency of payroll operations, ensuring all customer payments are processed in line with service level agreements and statutory requirements. You will oversee critical processes, from BACS transmissions to data provision for external providers, ensuring smooth and timely payroll execution. By identifying areas for process improvement and supporting the adoption of new systems and procedures, you will help drive operational efficiency. Additionally, your attention to detail in handling complex queries and performance issues will ensure a high standard of service delivery for both internal and external customers, strengthening MHR's reputation for reliability and excellence. Key Skills: Payroll application Relationship building Customer Focus Legislation application Coaching and mentoring People Management Knowledge sharing Active listening Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays Monthly employee recognition program and departmental awards Referral bonus scheme of up to £2,000 Employee-led social events such as running clubs, football teams, book clubs, and bake-offs On-site subsidised restaurants offering a variety of fresh meals daily Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. Job Types: Full-time, Permanent Pay: From £30,000.00 per year Ability to commute/relocate: Nottingham NG11 6JS: reliably commute or plan to relocate before starting work (required) Work authorisation: United Kingdom (required) Work Location: In person
Jul 01, 2025
Full time
At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR's track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication-all of which we pass on to our customers. MHR is more than just a place to work; it's a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what's most important to you- work that matters. With us, you'll grow, find your flow, and make a lasting difference in your career, your team, and your impact. Your Career: As a Payroll Team Lead, you will have the opportunity to lead and develop a talented team while gaining valuable experience in managing payroll operations. This role offers the chance to refine your leadership skills, from coaching and mentoring Analysts to overseeing the full payroll process, ensuring accurate and timely payments. You will also be instrumental in implementing process improvements and driving the automation of payroll tasks. Your career will grow through the continuous development of your team and the opportunity to contribute to the overall efficiency of payroll services. Your Team: You will supervise and guide a team of Payroll Analysts, providing training, support, and resources to ensure all payroll tasks are completed accurately and on time. You will foster a collaborative environment where open communication and team spirit thrive, working together to address complex queries and resolve issues. Your leadership will be crucial in maintaining the team's performance standards, ensuring tasks are delegated effectively and resourced appropriately. Together, you will drive improvements in payroll operations and create a culture of continuous development. Your Impact: Your leadership will have a direct impact on the accuracy and efficiency of payroll operations, ensuring all customer payments are processed in line with service level agreements and statutory requirements. You will oversee critical processes, from BACS transmissions to data provision for external providers, ensuring smooth and timely payroll execution. By identifying areas for process improvement and supporting the adoption of new systems and procedures, you will help drive operational efficiency. Additionally, your attention to detail in handling complex queries and performance issues will ensure a high standard of service delivery for both internal and external customers, strengthening MHR's reputation for reliability and excellence. Key Skills: Payroll application Relationship building Customer Focus Legislation application Coaching and mentoring People Management Knowledge sharing Active listening Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays Monthly employee recognition program and departmental awards Referral bonus scheme of up to £2,000 Employee-led social events such as running clubs, football teams, book clubs, and bake-offs On-site subsidised restaurants offering a variety of fresh meals daily Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. Job Types: Full-time, Permanent Pay: From £30,000.00 per year Ability to commute/relocate: Nottingham NG11 6JS: reliably commute or plan to relocate before starting work (required) Work authorisation: United Kingdom (required) Work Location: In person
MHR International UK Limited
Ruddington, Nottinghamshire
At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR's track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication-all of which we pass on to our customers. MHR is more than just a place to work; it's a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what's most important to you- work that matters. With us, you'll grow, find your flow, and make a lasting difference in your career, your team, and your impact. Your Career: This role offers a fantastic opportunity to develop your payroll and HR expertise in a fast-paced, supportive environment. As a Payroll Analyst at MHR, you will gain experience in the full payroll process, from start to finish, and support clients across both public and private sectors. Whether you're new to payroll or have experience in administration, our excellent training program will equip you with the skills you need to succeed. This role offers a solid foundation for your career growth, with the chance to develop into a payroll expert and grow within a leading HR solutions provider. Your Team: You will be an integral part of our dynamic Managed Services team, where collaboration is key. Working closely with payroll professionals, you will manage a portfolio of clients and ensure smooth, accurate payroll operations. Our team is supportive and friendly, with a strong culture of collaboration and fun. We work together to tackle challenges and celebrate our successes, building relationships that enhance both our professional growth and workplace enjoyment. Your Impact: As a Payroll Analyst, your work will directly impact the accuracy and timeliness of payroll processing for our clients. By delivering exceptional service, you'll help ensure that clients' payroll runs smoothly, contributing to their operational efficiency. Your attention to detail, customer service, and ability to manage the end-to-end payroll process will create a reliable and efficient payroll experience, leaving clients confident in the services we provide and strengthening MHR's reputation for excellence in the industry. Role Responsibilities: To process and reconcile payroll data for your portfolio of customers. This includes managing PAYE and NI-related adjustments and processing BACS payments. Respond promptly to client inquiries and provide exceptional customer service via phone, email, and other communication channels. Conduct manipulation and validation of incoming payroll data. Utilise attention to detail to identify discrepancies in the data. Manage payroll exceptions and ensure timely resolution to maintain payroll accuracy. Identification of payment or data errors. Efficiently manage your schedule and tasks to prioritise workload and meet deadlines. Provide customers with regular updates and relevant information regarding payroll-related matters. Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays Monthly employee recognition program and departmental awards Referral bonus scheme of up to £2,000 Employee-led social events such as running clubs, football teams, book clubs, and bake-offs On-site subsidised restaurants offering a variety of fresh meals daily Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. Job Types: Full-time, Permanent Pay: From £25,000.00 per year Ability to commute/relocate: Nottingham NG11 6JW: reliably commute or plan to relocate before starting work (required) Work authorisation: United Kingdom (required) Work Location: In person
Jul 01, 2025
Full time
At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR's track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication-all of which we pass on to our customers. MHR is more than just a place to work; it's a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what's most important to you- work that matters. With us, you'll grow, find your flow, and make a lasting difference in your career, your team, and your impact. Your Career: This role offers a fantastic opportunity to develop your payroll and HR expertise in a fast-paced, supportive environment. As a Payroll Analyst at MHR, you will gain experience in the full payroll process, from start to finish, and support clients across both public and private sectors. Whether you're new to payroll or have experience in administration, our excellent training program will equip you with the skills you need to succeed. This role offers a solid foundation for your career growth, with the chance to develop into a payroll expert and grow within a leading HR solutions provider. Your Team: You will be an integral part of our dynamic Managed Services team, where collaboration is key. Working closely with payroll professionals, you will manage a portfolio of clients and ensure smooth, accurate payroll operations. Our team is supportive and friendly, with a strong culture of collaboration and fun. We work together to tackle challenges and celebrate our successes, building relationships that enhance both our professional growth and workplace enjoyment. Your Impact: As a Payroll Analyst, your work will directly impact the accuracy and timeliness of payroll processing for our clients. By delivering exceptional service, you'll help ensure that clients' payroll runs smoothly, contributing to their operational efficiency. Your attention to detail, customer service, and ability to manage the end-to-end payroll process will create a reliable and efficient payroll experience, leaving clients confident in the services we provide and strengthening MHR's reputation for excellence in the industry. Role Responsibilities: To process and reconcile payroll data for your portfolio of customers. This includes managing PAYE and NI-related adjustments and processing BACS payments. Respond promptly to client inquiries and provide exceptional customer service via phone, email, and other communication channels. Conduct manipulation and validation of incoming payroll data. Utilise attention to detail to identify discrepancies in the data. Manage payroll exceptions and ensure timely resolution to maintain payroll accuracy. Identification of payment or data errors. Efficiently manage your schedule and tasks to prioritise workload and meet deadlines. Provide customers with regular updates and relevant information regarding payroll-related matters. Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays Monthly employee recognition program and departmental awards Referral bonus scheme of up to £2,000 Employee-led social events such as running clubs, football teams, book clubs, and bake-offs On-site subsidised restaurants offering a variety of fresh meals daily Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. Job Types: Full-time, Permanent Pay: From £25,000.00 per year Ability to commute/relocate: Nottingham NG11 6JW: reliably commute or plan to relocate before starting work (required) Work authorisation: United Kingdom (required) Work Location: In person
Quantitative Researchers (QR) are key part of JP Morgan's markets business, developing and maintaining sophisticated mathematical models, cutting-edge methodologies and infrastructure to value and risk manage financial transactions. We develop these in Athena, which is a next generation risk, pricing, and trade management platform built in-house at JP Morgan. Job summary: As a Executive Director within Quantitative Research Athena and Analytics team, you will be focusing on cross asset topics ranging from pricing library and market model design, risk frameworks, UI design to high performance computing. Athena is designed to enable rapid innovation on the desk by offering Quantitative Analysts, Risk Managers and Technologists a consistent, cross-asset portfolio of models, frameworks and tools to use in building financial applications. The power of the Athena platform derives from several key technical innovations: a powerful Dependency Graph implementation, a ubiquitous data store called Hydra, a Real-Time Risk Reporting framework, a robust Deal Model, and a forward propagating, event-driven graph called Reactive. Job responsibilities: Developing Athena (Python) analytics software that is used to price and risk manage financial products Designing efficient, scalable and usable cross asset frameworks with the aim of establishing golden standards across all QR streams Optimizing code and business processes, providing expert guidance to desk-aligned quant teams in using frameworks Support of end users of the frameworks, communicating with desk-aligned quant teams and technology groups. Required qualifications, capabilities, and skills: You have a degree in a quantitative field, e.g. computer science, mathematics, engineering, physics You demonstrate outstanding problem solving skills You have excellent software and algorithm design and development skills You are passionate about software design and writing high quality code You demonstrate experience working in pricing libraries and risk management systems You have a good understanding of trade life cycle, MTM, PnL and other processes that govern day to day business operations You have excellent oral and written communication skills Preferred qualifications, capabilities, and skills: You have a knowledge of finance or quantitative finance You have experience writing high quality Python J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Jul 01, 2025
Full time
Quantitative Researchers (QR) are key part of JP Morgan's markets business, developing and maintaining sophisticated mathematical models, cutting-edge methodologies and infrastructure to value and risk manage financial transactions. We develop these in Athena, which is a next generation risk, pricing, and trade management platform built in-house at JP Morgan. Job summary: As a Executive Director within Quantitative Research Athena and Analytics team, you will be focusing on cross asset topics ranging from pricing library and market model design, risk frameworks, UI design to high performance computing. Athena is designed to enable rapid innovation on the desk by offering Quantitative Analysts, Risk Managers and Technologists a consistent, cross-asset portfolio of models, frameworks and tools to use in building financial applications. The power of the Athena platform derives from several key technical innovations: a powerful Dependency Graph implementation, a ubiquitous data store called Hydra, a Real-Time Risk Reporting framework, a robust Deal Model, and a forward propagating, event-driven graph called Reactive. Job responsibilities: Developing Athena (Python) analytics software that is used to price and risk manage financial products Designing efficient, scalable and usable cross asset frameworks with the aim of establishing golden standards across all QR streams Optimizing code and business processes, providing expert guidance to desk-aligned quant teams in using frameworks Support of end users of the frameworks, communicating with desk-aligned quant teams and technology groups. Required qualifications, capabilities, and skills: You have a degree in a quantitative field, e.g. computer science, mathematics, engineering, physics You demonstrate outstanding problem solving skills You have excellent software and algorithm design and development skills You are passionate about software design and writing high quality code You demonstrate experience working in pricing libraries and risk management systems You have a good understanding of trade life cycle, MTM, PnL and other processes that govern day to day business operations You have excellent oral and written communication skills Preferred qualifications, capabilities, and skills: You have a knowledge of finance or quantitative finance You have experience writing high quality Python J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Customer - Contact Centre Specialist (Consultant to Manager) Customer Practice - Contact Centre Specialist (Consultant to Manager) About Baringa: We set out to build the world's most trusted consulting firm - creating lasting impact for clients and pioneering a positive, people-first way of working. We work with everyone from FTSE 100 names to bright new start-ups, in every sector. You'll find us collaborating shoulder-to-shoulder with our clients, from the big picture right down to the detail: helping them define their strategy, deliver complex change, spot the right commercial opportunities, manage risk, or bring their purpose and sustainability goals to life. Our clients love how we get to know what makes their organisations tick - slotting seamlessly into their teams and being proudly geeky about solving their challenges. We have hubs in Europe, the US, Asia and Australia, and we work all around the world - from a wind farm in Wyoming to a boardroom in Berlin. Find us wherever there's a challenge to be tackled and an impact to be made. Our customer practice are looking for an experienced Consultant, Senior Consultant or Manager to join the team. Out Customer team is hiring motivated and talented individuals, from Consultants to Managers: new colleagues to join us and help our clientstransform the way they engage with their customers to drive enduring growth opportunities within their business. From redesigning their customer service experience to re-imagining the role of the contact centre, we help them on their journey to a next generation customer operation, bringing digital and AI capabilities at the heart of their operating model. Our team are passionate about helping clients define and realise the outcomes that will transform their Customer facing businessfrom a strategy, commercial, technology, cultural and organisational perspective. You will be joining our thriving Customer team with a deep customer centric approach, customer service / operational expertise and a good grasp of evolving digital technology and AI, you will be involved inhelping clients progress on their journey to transforming their organisation and delivering a world class customer experience. We are looking for 'Customer experts' who are passionate about: What you will be doing Service Design and Customer Centricity: Applying a customer-centric service design approach to redefine customer journeys, lead customer service strategy, and develop omnichannel interaction models. Leveraging AI to drive CX: Passionate about taking a client's most difficult challenges, identifying solutions and leveraging emerging and market leading AI solutions then implementing to drive enhanced customer and user experience. Reimagining Customer Contact: A desire to improve the customer experience for all through helping clients reimagine their approach to front office customer contact. I.e. designing and delivering new channels, automation AI and improved routing / IVR. Redesigning the Role of the Contact centre: Redesigning customer service capability to help drive intended business outcomes; including the new customer service advisor roles and Op Model in increasingly omnichannel, automated, and data-led environments. Alongside making this a reality through design and deliver of latest contact centre technologies (e.g. CCaaS, CRM, AI) Customer Practice - Contact Centre Specialist (Consultant to Manager) About Baringa: We set out to build the world's most trusted consulting firm - creating lasting impact for clients and pioneering a positive, people-first way of working. We work with everyone from FTSE 100 names to bright new start-ups, in every sector. You'll find us collaborating shoulder-to-shoulder with our clients, from the big picture right down to the detail: helping them define their strategy, deliver complex change, spot the right commercial opportunities, manage risk, or bring their purpose and sustainability goals to life. Our clients love how we get to know what makes their organisations tick - slotting seamlessly into their teams and being proudly geeky about solving their challenges. We have hubs in Europe, the US, Asia and Australia, and we work all around the world - from a wind farm in Wyoming to a boardroom in Berlin. Find us wherever there's a challenge to be tackled and an impact to be made. Our customer practice are looking for an experienced Consultant, Senior Consultant or Manager to join the team. Out Customer team is hiring motivated and talented individuals, from Consultants to Managers: new colleagues to join us and help our clientstransform the way they engage with their customers to drive enduring growth opportunities within their business. From redesigning their customer service experience to re-imagining the role of the contact centre, we help them on their journey to a next generation customer operation, bringing digital and AI capabilities at the heart of their operating model. Our team are passionate about helping clients define and realise the outcomes that will transform their Customer facing businessfrom a strategy, commercial, technology, cultural and organisational perspective. You will be joining our thriving Customer team with a deep customer centric approach, customer service / operational expertise and a good grasp of evolving digital technology and AI, you will be involved inhelping clients progress on their journey to transforming their organisation and delivering a world class customer experience. We are looking for 'Customer experts' who are passionate about: What you will be doing Service Design and Customer Centricity: Applying a customer-centric service design approach to redefine customer journeys, lead customer service strategy, and develop omnichannel interaction models. Leveraging AI to drive CX: Passionate about taking a client's most difficult challenges, identifying solutions and leveraging emerging and market leading AI solutions then implementing to drive enhanced customer and user experience. Reimagining Customer Contact: A desire to improve the customer experience for all through helping clients reimagine their approach to front office customer contact. I.e. designing and delivering new channels, automation AI and improved routing / IVR. Redesigning the Role of the Contact centre: Redesigning customer service capability to help drive intended business outcomes; including the new customer service advisor roles and Op Model in increasingly omnichannel, automated, and data-led environments. Alongside making this a reality through design and deliver of latest contact centre technologies (e.g. CCaaS, CRM, AI) Your skills and experience AI in Service - Experience working with clients in Contact Centre environments, leveraging AI to improve or optimise the customer experience, it's the ability to work with a client provide expertise, best practice and insights to create a tailored solution. CCaaS Design and Implementation - Experience of Contact Centre as a Service (CCaaS) solutions and their functionally (Workforce Management, Omnichannel, Contact Routing etc) across the end-to-end delivery lifecycle to support clients in meeting their needs, i.e. increased agility, customer experience, automation, resilience, innovation and scalability Contact Centre Expertise - Experience in design, deployment and optimising Contact Centre operations ie Complaints, Sales and Service, to drive improved employee and customer satisfaction and operational efficiency. delivery Excellence - Experience as a Delivery Manager / Product Owner working with Agilemethodologies, demonstrating strong leadership and a collaborative mindset. Excellent written and verbal communication skills, interpersonal skills, and well-developed analytical abilities. Proven ability to build lasting client relationships and champion customer centricity. We are looking for motivated customer centric professionals, with firsthand experience of Customer Contact environments and a robust understanding of leading best practice in the front office for today and for tomorrow, and experience of helping clients transform their operation and business to get there. With direct experience of working in a customer environment, you will understand both the tactical and strategic levers to pull to help our clients achieve their desired outcomes. What a career at Baringa will give you So, what's in it for you? The chance to influence and work directly with senior clients in top-tier organisations to improve their performance and business outcomes by better meeting the needs of their customers Promotion is solely based on your own performance, and we give you every opportunity to progress by having four promotional reviews a year You decide on the training you need. We invest in you, to ensure you remain the best in the business You can talk to anyone in the business. There are no barriers, and everyone is accessible, from our Analysts to our Partners Is there a goodwork-life balance? Absolutely.We have implemented a 3-4-5maxpolicy to ensure that you are never away for more than three nights a week, andwe will also give you an out-of-town bonus if you have to stay away. We believe we are a great place to work - and we've won awards to recognise it. We havebeen ranked first as the Best Workplace in the UK by the 'Great Place to Work' awards and had atop six spot for11consecutiveyears. Putting People First. Baringa is a People First company and wellbeing is at the forefront of our culture . click apply for full job details
Jul 01, 2025
Full time
Customer - Contact Centre Specialist (Consultant to Manager) Customer Practice - Contact Centre Specialist (Consultant to Manager) About Baringa: We set out to build the world's most trusted consulting firm - creating lasting impact for clients and pioneering a positive, people-first way of working. We work with everyone from FTSE 100 names to bright new start-ups, in every sector. You'll find us collaborating shoulder-to-shoulder with our clients, from the big picture right down to the detail: helping them define their strategy, deliver complex change, spot the right commercial opportunities, manage risk, or bring their purpose and sustainability goals to life. Our clients love how we get to know what makes their organisations tick - slotting seamlessly into their teams and being proudly geeky about solving their challenges. We have hubs in Europe, the US, Asia and Australia, and we work all around the world - from a wind farm in Wyoming to a boardroom in Berlin. Find us wherever there's a challenge to be tackled and an impact to be made. Our customer practice are looking for an experienced Consultant, Senior Consultant or Manager to join the team. Out Customer team is hiring motivated and talented individuals, from Consultants to Managers: new colleagues to join us and help our clientstransform the way they engage with their customers to drive enduring growth opportunities within their business. From redesigning their customer service experience to re-imagining the role of the contact centre, we help them on their journey to a next generation customer operation, bringing digital and AI capabilities at the heart of their operating model. Our team are passionate about helping clients define and realise the outcomes that will transform their Customer facing businessfrom a strategy, commercial, technology, cultural and organisational perspective. You will be joining our thriving Customer team with a deep customer centric approach, customer service / operational expertise and a good grasp of evolving digital technology and AI, you will be involved inhelping clients progress on their journey to transforming their organisation and delivering a world class customer experience. We are looking for 'Customer experts' who are passionate about: What you will be doing Service Design and Customer Centricity: Applying a customer-centric service design approach to redefine customer journeys, lead customer service strategy, and develop omnichannel interaction models. Leveraging AI to drive CX: Passionate about taking a client's most difficult challenges, identifying solutions and leveraging emerging and market leading AI solutions then implementing to drive enhanced customer and user experience. Reimagining Customer Contact: A desire to improve the customer experience for all through helping clients reimagine their approach to front office customer contact. I.e. designing and delivering new channels, automation AI and improved routing / IVR. Redesigning the Role of the Contact centre: Redesigning customer service capability to help drive intended business outcomes; including the new customer service advisor roles and Op Model in increasingly omnichannel, automated, and data-led environments. Alongside making this a reality through design and deliver of latest contact centre technologies (e.g. CCaaS, CRM, AI) Customer Practice - Contact Centre Specialist (Consultant to Manager) About Baringa: We set out to build the world's most trusted consulting firm - creating lasting impact for clients and pioneering a positive, people-first way of working. We work with everyone from FTSE 100 names to bright new start-ups, in every sector. You'll find us collaborating shoulder-to-shoulder with our clients, from the big picture right down to the detail: helping them define their strategy, deliver complex change, spot the right commercial opportunities, manage risk, or bring their purpose and sustainability goals to life. Our clients love how we get to know what makes their organisations tick - slotting seamlessly into their teams and being proudly geeky about solving their challenges. We have hubs in Europe, the US, Asia and Australia, and we work all around the world - from a wind farm in Wyoming to a boardroom in Berlin. Find us wherever there's a challenge to be tackled and an impact to be made. Our customer practice are looking for an experienced Consultant, Senior Consultant or Manager to join the team. Out Customer team is hiring motivated and talented individuals, from Consultants to Managers: new colleagues to join us and help our clientstransform the way they engage with their customers to drive enduring growth opportunities within their business. From redesigning their customer service experience to re-imagining the role of the contact centre, we help them on their journey to a next generation customer operation, bringing digital and AI capabilities at the heart of their operating model. Our team are passionate about helping clients define and realise the outcomes that will transform their Customer facing businessfrom a strategy, commercial, technology, cultural and organisational perspective. You will be joining our thriving Customer team with a deep customer centric approach, customer service / operational expertise and a good grasp of evolving digital technology and AI, you will be involved inhelping clients progress on their journey to transforming their organisation and delivering a world class customer experience. We are looking for 'Customer experts' who are passionate about: What you will be doing Service Design and Customer Centricity: Applying a customer-centric service design approach to redefine customer journeys, lead customer service strategy, and develop omnichannel interaction models. Leveraging AI to drive CX: Passionate about taking a client's most difficult challenges, identifying solutions and leveraging emerging and market leading AI solutions then implementing to drive enhanced customer and user experience. Reimagining Customer Contact: A desire to improve the customer experience for all through helping clients reimagine their approach to front office customer contact. I.e. designing and delivering new channels, automation AI and improved routing / IVR. Redesigning the Role of the Contact centre: Redesigning customer service capability to help drive intended business outcomes; including the new customer service advisor roles and Op Model in increasingly omnichannel, automated, and data-led environments. Alongside making this a reality through design and deliver of latest contact centre technologies (e.g. CCaaS, CRM, AI) Your skills and experience AI in Service - Experience working with clients in Contact Centre environments, leveraging AI to improve or optimise the customer experience, it's the ability to work with a client provide expertise, best practice and insights to create a tailored solution. CCaaS Design and Implementation - Experience of Contact Centre as a Service (CCaaS) solutions and their functionally (Workforce Management, Omnichannel, Contact Routing etc) across the end-to-end delivery lifecycle to support clients in meeting their needs, i.e. increased agility, customer experience, automation, resilience, innovation and scalability Contact Centre Expertise - Experience in design, deployment and optimising Contact Centre operations ie Complaints, Sales and Service, to drive improved employee and customer satisfaction and operational efficiency. delivery Excellence - Experience as a Delivery Manager / Product Owner working with Agilemethodologies, demonstrating strong leadership and a collaborative mindset. Excellent written and verbal communication skills, interpersonal skills, and well-developed analytical abilities. Proven ability to build lasting client relationships and champion customer centricity. We are looking for motivated customer centric professionals, with firsthand experience of Customer Contact environments and a robust understanding of leading best practice in the front office for today and for tomorrow, and experience of helping clients transform their operation and business to get there. With direct experience of working in a customer environment, you will understand both the tactical and strategic levers to pull to help our clients achieve their desired outcomes. What a career at Baringa will give you So, what's in it for you? The chance to influence and work directly with senior clients in top-tier organisations to improve their performance and business outcomes by better meeting the needs of their customers Promotion is solely based on your own performance, and we give you every opportunity to progress by having four promotional reviews a year You decide on the training you need. We invest in you, to ensure you remain the best in the business You can talk to anyone in the business. There are no barriers, and everyone is accessible, from our Analysts to our Partners Is there a goodwork-life balance? Absolutely.We have implemented a 3-4-5maxpolicy to ensure that you are never away for more than three nights a week, andwe will also give you an out-of-town bonus if you have to stay away. We believe we are a great place to work - and we've won awards to recognise it. We havebeen ranked first as the Best Workplace in the UK by the 'Great Place to Work' awards and had atop six spot for11consecutiveyears. Putting People First. Baringa is a People First company and wellbeing is at the forefront of our culture . click apply for full job details
The Challenge Chronic lifestyle diseases like type 2 diabetes cost the UK £9 billion a year-roughly 10% of the NHS budget. What's more striking is that many of these conditions are preventable through long-term behaviour change. That's where Second Nature comes in. About Us Second Nature is a digital health company on a mission to eradicate the global epidemic of lifestyle-driven chronic conditions. Our evidence-based programme combines behavioural science, psychology, technology, and human coaching to help people lead healthier lives. We've already helped over 250,000 people change their habits for good, and we're just getting started. Rated Excellent on Trustpilot by over 7,000 members Backed by the NHS and Vitality Health A leading provider of GLP-1 medication-assisted weight loss programmes One of five NICE-approved providers to support NHS rollout of GLP-1 services Profitable and scaling fast Our team members stay with us for an average of 4.3 years The Role We're looking for a data-savvy Ops Capacity & Resourcing Analyst to bring structure, visibility, and insight to our operations. This is a critical role at the intersection of data, people, and service delivery. You'll forecast resourcing needs across our Health Coaching, Customer Support, and Call teams, build scalable systems that replace manual processes, and deliver insights that shape strategic decisions. From day-to-day dashboards to long-term scenario planning, your work will directly improve service quality, operational efficiency, and business sustainability. What You'll Do Capacity Planning & Forecasting Model future staffing needs across Health Coaching, CS Core, and Calls teams. Collaborate with People and Finance on hiring, rotas, and onboarding. Track forecast accuracy and refine over time. Systems & Tooling Develop a centralised, scalable approach to resourcing-replacing spreadsheets with dashboards and streamlined workflows. Standardise processes like shift planning and coaching coverage. Operational Reporting Create dashboards and write SQL queries to track occupancy, engagement, and delivery. Provide monthly and quarterly performance reporting to senior stakeholders. Cost & Strategic Insights Analyse cost-to-serve across programme types with Finance. Surface operational inefficiencies and support strategic decisions through scenario modelling and contingency planning. Campaign & Call Support Support dynamic call campaigns, from onboarding nudges to re-engagement. Enable A/B testing and performance tracking without relying on engineering input. Real-Time Monitoring & Enablement Implement in-day monitoring tools and set alert thresholds for unexpected changes. Document and train teams on planning tools and processes to ensure smooth adoption. What We're Looking For Strong analytical and problem-solving mindset Experience with SQL and data querying Advanced Google Sheets or Excel skills; BI tools (e.g. Looker, Tableau, Metabase) a plus Experience in workforce planning, capacity modelling or operational analytics A service mindset with strong communication skills and attention to detail Comfortable working cross-functionally with People, Product, Finance, and Ops teams Self-starter who's not afraid to get hands-on and iterate fast Why This Role Matters You'll create smarter systems that make data accessible to every manager You'll reduce operational risk while increasing service quality You'll empower teams to plan ahead instead of reacting to surprises You'll help us scale our impact without scaling inefficiencies What We Offer Competitive salary with bi-annual performance reviews Share options in a growing, profitable health-tech company 25 days' holiday plus national holidays Hybrid working: 1-2 days/week in our London office Remote flexibility: work from abroad up to 4 weeks at a time (within 2-hour UK time zone) £200/year professional development budget, plus extra for role-specific training Salary Sacrifice and Cycle to Work schemes Quarterly in-person socials and company meet-ups A friendly, mission-driven team where your work really matters
Jul 01, 2025
Full time
The Challenge Chronic lifestyle diseases like type 2 diabetes cost the UK £9 billion a year-roughly 10% of the NHS budget. What's more striking is that many of these conditions are preventable through long-term behaviour change. That's where Second Nature comes in. About Us Second Nature is a digital health company on a mission to eradicate the global epidemic of lifestyle-driven chronic conditions. Our evidence-based programme combines behavioural science, psychology, technology, and human coaching to help people lead healthier lives. We've already helped over 250,000 people change their habits for good, and we're just getting started. Rated Excellent on Trustpilot by over 7,000 members Backed by the NHS and Vitality Health A leading provider of GLP-1 medication-assisted weight loss programmes One of five NICE-approved providers to support NHS rollout of GLP-1 services Profitable and scaling fast Our team members stay with us for an average of 4.3 years The Role We're looking for a data-savvy Ops Capacity & Resourcing Analyst to bring structure, visibility, and insight to our operations. This is a critical role at the intersection of data, people, and service delivery. You'll forecast resourcing needs across our Health Coaching, Customer Support, and Call teams, build scalable systems that replace manual processes, and deliver insights that shape strategic decisions. From day-to-day dashboards to long-term scenario planning, your work will directly improve service quality, operational efficiency, and business sustainability. What You'll Do Capacity Planning & Forecasting Model future staffing needs across Health Coaching, CS Core, and Calls teams. Collaborate with People and Finance on hiring, rotas, and onboarding. Track forecast accuracy and refine over time. Systems & Tooling Develop a centralised, scalable approach to resourcing-replacing spreadsheets with dashboards and streamlined workflows. Standardise processes like shift planning and coaching coverage. Operational Reporting Create dashboards and write SQL queries to track occupancy, engagement, and delivery. Provide monthly and quarterly performance reporting to senior stakeholders. Cost & Strategic Insights Analyse cost-to-serve across programme types with Finance. Surface operational inefficiencies and support strategic decisions through scenario modelling and contingency planning. Campaign & Call Support Support dynamic call campaigns, from onboarding nudges to re-engagement. Enable A/B testing and performance tracking without relying on engineering input. Real-Time Monitoring & Enablement Implement in-day monitoring tools and set alert thresholds for unexpected changes. Document and train teams on planning tools and processes to ensure smooth adoption. What We're Looking For Strong analytical and problem-solving mindset Experience with SQL and data querying Advanced Google Sheets or Excel skills; BI tools (e.g. Looker, Tableau, Metabase) a plus Experience in workforce planning, capacity modelling or operational analytics A service mindset with strong communication skills and attention to detail Comfortable working cross-functionally with People, Product, Finance, and Ops teams Self-starter who's not afraid to get hands-on and iterate fast Why This Role Matters You'll create smarter systems that make data accessible to every manager You'll reduce operational risk while increasing service quality You'll empower teams to plan ahead instead of reacting to surprises You'll help us scale our impact without scaling inefficiencies What We Offer Competitive salary with bi-annual performance reviews Share options in a growing, profitable health-tech company 25 days' holiday plus national holidays Hybrid working: 1-2 days/week in our London office Remote flexibility: work from abroad up to 4 weeks at a time (within 2-hour UK time zone) £200/year professional development budget, plus extra for role-specific training Salary Sacrifice and Cycle to Work schemes Quarterly in-person socials and company meet-ups A friendly, mission-driven team where your work really matters
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Regulatory Reporting Lead Analyst (Disclosure of Interest) is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for Disclosure of Interest, covering Significant Shareholder, Shorts, Takeover, Issuer Request reporting and Sensitive industries. There are multiple people within the Regulatory Reporting - Disclosure of Interest team that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. What you'll do Serve as analytical and procedural expert in Disclosure of Interest Serve as subject matter expert in Disclosure of Interest, understanding the operational implications of changes to DOI rules and regulations and internal procedures. Act as advisor or coach to new or lower-level personnel on DOI operational processes and procedures. Provide in-depth and sophisticated analysis with interpretive thinking to define problems, develop innovative solutions, and streamline operational processes. Analyse and check disclosure of interest data and if necessary, prepare DOI filings for review and submit filings to the appropriate regulatory body and/or other interested parties as required under relevant regulation. Escalate any issues or concerns identified and provide input on potential corrective action plans designed to address issues that are identified. Participate in ad-hoc requests, special projects and regulatory exams directed by other organizations within the compliance or legal departments. Oversee the monitoring to adherence to Citi's Risk Policies and relevant procedures Prepare, edit and maintain DOI program related materials Interact and work with other areas within Citi, as necessary Keep abreast of regulatory changes, new regulations and internal policy changes in order to further identify new key risk areas. What we'll need from you Extensive experience in DOI for a financial institution of a similar size - this is absolutely essential for this role Well-developed management skills Ability to influence and negotiate with senior leaders (across functions) and to communicate with external parties Risk mindset Analytical skills What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. CLOSING DATE FOR APPLICATIONS: 5 JULY 2005 Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Analysing and checking disclosure of interest data and if necessary preparing DOI filings for review and submitting filings to the appropriate regulatory body and/or interested parties as required under relevant regulation. Escalating any issues or concerns identified and providing input on potential corrective action plans designed to address issues that are identified. Participating in ad-hoc requests, and special projects, as directed. Overseeing and monitoring adherence to risk policies and relevant procedures. Editing and maintaining program related materials. Interacting and working with other areas within Citi as necessary. Keeping abreast of regulatory changes, new advice or regulations, and internal policy changes in order to fully identify new risk areas. Job Family Group: Operations - Services Job Family: Reference Data Services Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.
Jul 01, 2025
Full time
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Regulatory Reporting Lead Analyst (Disclosure of Interest) is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for Disclosure of Interest, covering Significant Shareholder, Shorts, Takeover, Issuer Request reporting and Sensitive industries. There are multiple people within the Regulatory Reporting - Disclosure of Interest team that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. What you'll do Serve as analytical and procedural expert in Disclosure of Interest Serve as subject matter expert in Disclosure of Interest, understanding the operational implications of changes to DOI rules and regulations and internal procedures. Act as advisor or coach to new or lower-level personnel on DOI operational processes and procedures. Provide in-depth and sophisticated analysis with interpretive thinking to define problems, develop innovative solutions, and streamline operational processes. Analyse and check disclosure of interest data and if necessary, prepare DOI filings for review and submit filings to the appropriate regulatory body and/or other interested parties as required under relevant regulation. Escalate any issues or concerns identified and provide input on potential corrective action plans designed to address issues that are identified. Participate in ad-hoc requests, special projects and regulatory exams directed by other organizations within the compliance or legal departments. Oversee the monitoring to adherence to Citi's Risk Policies and relevant procedures Prepare, edit and maintain DOI program related materials Interact and work with other areas within Citi, as necessary Keep abreast of regulatory changes, new regulations and internal policy changes in order to further identify new key risk areas. What we'll need from you Extensive experience in DOI for a financial institution of a similar size - this is absolutely essential for this role Well-developed management skills Ability to influence and negotiate with senior leaders (across functions) and to communicate with external parties Risk mindset Analytical skills What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. CLOSING DATE FOR APPLICATIONS: 5 JULY 2005 Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Analysing and checking disclosure of interest data and if necessary preparing DOI filings for review and submitting filings to the appropriate regulatory body and/or interested parties as required under relevant regulation. Escalating any issues or concerns identified and providing input on potential corrective action plans designed to address issues that are identified. Participating in ad-hoc requests, and special projects, as directed. Overseeing and monitoring adherence to risk policies and relevant procedures. Editing and maintaining program related materials. Interacting and working with other areas within Citi as necessary. Keeping abreast of regulatory changes, new advice or regulations, and internal policy changes in order to fully identify new risk areas. Job Family Group: Operations - Services Job Family: Reference Data Services Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.
About Princes The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France, and Mauritius. Princes manufactures 350 different food and drink products responsibly sourced and enjoyed by consumers every day. None of this would be possible without striving to be an employer of choice, where our colleagues are proud to represent our business. Role Description Job Purpose This role is accountable for defining, direct management and continuous improvement of all governance requirements concerning Food Safety on the site. This role will support the site Technical Manager who manages all direct factory and shift responsibility covering off people, product and process for the factory operations. To ensure strong and proactive relationships are in place within and between site technical and operations teams. This role is accountable for the technical performance of compliance requirements, HACCP implementation, technical strategy outputs, thermal controls, audit management and standards, and site governance for customer requirements. The role is deputy to the Senior Technical Manager and supports the leadership of the group and site technical strategy outputs. This role supports the overall site delivery and technical teams to ensure quality, legal, food safety, brand integrity and culture is driven and compliant. Lead all audit requirements to drive a robust review programme to assess compliance, hygiene and GMP monitoring assessments. Management of all 3rd party and EHO audit requirements, including preparation, facilitation, conclusion, review and corrective action follow ups. Ensure all sites risk assessments are in place to cover the requirements of the BRC standards requirements. This includes allergenic, cleaning, adulterations, claims, nutritional, microbiological, chemical, shelf life and quality inspections points. Leadership to drive continuous improvement in food safety standards within the technical department and across site, developing short-, medium- and long-term strategies, leading focused improvement teams in Complaints, Compliance and HACCP fundamentals. To work with the Quality Services Manager to maintain, review, audit and continuously improve the site quality system in accordance with central policies, customer requirements and BRC/ISO standards, implementing industry "best practices". Facilitate the evaluation of the sites operating practices and procedures in line with the HACCP Management System with audits, reviews and verification measures in place covering all pre-requests and CCP's. Principal Responsibilities Drive and lead all quality management systems, audit management for internal and third party completion including preparation, management and corrective action close out, factory fundamentals of HACCP, food defence and integrity, CCP process controls of pasteurisation/ sterilisation. Define the appropriate process validation parameters for the pasteurisation system including worst case for all aspects to develop the operating safe working practices for the factory running conditions. Define the process conditions and escalation protocols linked to process deviations and build the technical requirements based on HACCP principles. Ensure the HACCP risk assessments systems are robust, reflective and effectively managed to produce products right first time. Define all external testing requirements with suitable testing regimes to verify pack claim verification. Collaborate with the site QA and NPD technical teams to monitor, improve, trend and continuously challenge the quality standards of the product attributes both through end finished product testing, inbound sampling and on-line assessments to manage the end to end process and product specifications, promoting a right first time approach by clear defined specification and factory operating specifications. Define and manage the calibration systems to ensure all equipment involved in the safety and quality monitoring purposes are suitably assessed to traceable national standards. Work with the site OEM's and engineering teams, to ensure the calibration and verification activities are completed at the set frequency. Ensure the process of standard deviation and measurement of uncertainty is factored into the operation processes. Conduct the required audits including CIP, clean as you go, GMP, internal audits and finished product cleaning standards. Ensuring all activities meet the standard of microbiological performance, allergen removal, quality spoilage limits and site KPI's are achieved. Team management for an effective team, responsible for development, training, coaching, mentoring and workload organisation. Liaise with the Group Technical function and across other sites to share and implement best practice to drive the Princes Group standards. Define, monitor and review the testing regimes for authenticity, adulteration, allergenic, microbiological and chemical performance across raw materials, WIP and finished products for the duration of life to support claims status and customer requirements whilst maintaining the department budget. Working with the site Operations and Hygiene Manager, support investigations based on analyst sampling data and develop a continuous improvement approach for the team to Go, look & see audit process. Lead the site laboratory teams and areas for effective microbiological, chemical and adulteration monitoring programmes. This includes CLAS Laboratory accreditation certification requirements. The role will lead, support, train and manage the microbiologist team to perform the required product analyst both within the Lab and Factory operating environment, to the correct standard with a continuous improvement approach. Lead and support the review of the site HACCP validation and operating parameters for all food safety aspects. Ensure systems are in place to cover the authenticity requirements for adulteration governance requirements including testing schedules, supplier management and release protocols to support all claims. Define the systems for calibration, process validation of the key production pasteurisation equipment, Laboratory management and monitoring for nutritional, authenticity and quality assessment of the end finished product. The role will work alongside the site technical teams to evaluate the cleaning and CIP performance to ensure compliance with food safety, health and safety, environmental legislation requirements. Define the appropriate process validation parameters for the pasteurisation system including worst case for all aspects to develop the operating safe working practices for the factory running conditions. Define the process conditions and escalation protocols linked to process deviations and build the technical requirements based on HACCP principles. Lead and manage the site analysts to conduct all laboratory duties. To manage the training and development of the site analysts to of the plan, lead and support on out of specification investigations including out of hours. Leadership of the thermal protocols, validation and heat distribution requirements for all products, sterilisation equipment and trial testing requirements to ensure complete sterilisation is adhered to for a commercially sterile requirement. Countersign all of the thermal validation studies completed for compliance to the customer thermal validation requirements. Verification of the thermal processing manuals are live for all available routes linked to product processing routes. Escalation of any adversities of out of specification data and instigate product holds if needed. Working with the Company Thermal Process Manager, ensure the efficacy of thermal processes of site products and processes to comply with relevant company and statutory requirements, and standards for retailers and accreditation bodies. Ensure calibration of equipment to within acceptable limits. Role Requirements Knowledge, Skills & Experience Experience of developing and managing high performing teams. Degree / Post Graduate level qualification in science or food technology (or equivalent experience). Experience of managing customer technical relationships within a UK retail customer facing role. Technical expertise within a wide range of food manufacturing operations. Experience of technical management at a senior level across different areas of food supply businesses (Site / Supplier / Customer). Comprehensive knowledge of UK retailer codes of practice and how to implement these effectively within food manufacturing and supply businesses. Level 4 HACCP and Food Safety. 3rd party audit knowledge: BRC, IFS, Red Tractor, Soil Association, Claims such as: Organics, Gluten Free. To maintain product Food Safety, Legality, Integrity, Authenticity and Quality standards by ensuring all associated policies and procedures are adhered to. At Princes we are committed to making all stages of our recruitment process accessible to all candidates (including application). Please let us know as soon as possible of any additional support or reasonable adjustments you require through the recruitment process by emailing
Jul 01, 2025
Full time
About Princes The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France, and Mauritius. Princes manufactures 350 different food and drink products responsibly sourced and enjoyed by consumers every day. None of this would be possible without striving to be an employer of choice, where our colleagues are proud to represent our business. Role Description Job Purpose This role is accountable for defining, direct management and continuous improvement of all governance requirements concerning Food Safety on the site. This role will support the site Technical Manager who manages all direct factory and shift responsibility covering off people, product and process for the factory operations. To ensure strong and proactive relationships are in place within and between site technical and operations teams. This role is accountable for the technical performance of compliance requirements, HACCP implementation, technical strategy outputs, thermal controls, audit management and standards, and site governance for customer requirements. The role is deputy to the Senior Technical Manager and supports the leadership of the group and site technical strategy outputs. This role supports the overall site delivery and technical teams to ensure quality, legal, food safety, brand integrity and culture is driven and compliant. Lead all audit requirements to drive a robust review programme to assess compliance, hygiene and GMP monitoring assessments. Management of all 3rd party and EHO audit requirements, including preparation, facilitation, conclusion, review and corrective action follow ups. Ensure all sites risk assessments are in place to cover the requirements of the BRC standards requirements. This includes allergenic, cleaning, adulterations, claims, nutritional, microbiological, chemical, shelf life and quality inspections points. Leadership to drive continuous improvement in food safety standards within the technical department and across site, developing short-, medium- and long-term strategies, leading focused improvement teams in Complaints, Compliance and HACCP fundamentals. To work with the Quality Services Manager to maintain, review, audit and continuously improve the site quality system in accordance with central policies, customer requirements and BRC/ISO standards, implementing industry "best practices". Facilitate the evaluation of the sites operating practices and procedures in line with the HACCP Management System with audits, reviews and verification measures in place covering all pre-requests and CCP's. Principal Responsibilities Drive and lead all quality management systems, audit management for internal and third party completion including preparation, management and corrective action close out, factory fundamentals of HACCP, food defence and integrity, CCP process controls of pasteurisation/ sterilisation. Define the appropriate process validation parameters for the pasteurisation system including worst case for all aspects to develop the operating safe working practices for the factory running conditions. Define the process conditions and escalation protocols linked to process deviations and build the technical requirements based on HACCP principles. Ensure the HACCP risk assessments systems are robust, reflective and effectively managed to produce products right first time. Define all external testing requirements with suitable testing regimes to verify pack claim verification. Collaborate with the site QA and NPD technical teams to monitor, improve, trend and continuously challenge the quality standards of the product attributes both through end finished product testing, inbound sampling and on-line assessments to manage the end to end process and product specifications, promoting a right first time approach by clear defined specification and factory operating specifications. Define and manage the calibration systems to ensure all equipment involved in the safety and quality monitoring purposes are suitably assessed to traceable national standards. Work with the site OEM's and engineering teams, to ensure the calibration and verification activities are completed at the set frequency. Ensure the process of standard deviation and measurement of uncertainty is factored into the operation processes. Conduct the required audits including CIP, clean as you go, GMP, internal audits and finished product cleaning standards. Ensuring all activities meet the standard of microbiological performance, allergen removal, quality spoilage limits and site KPI's are achieved. Team management for an effective team, responsible for development, training, coaching, mentoring and workload organisation. Liaise with the Group Technical function and across other sites to share and implement best practice to drive the Princes Group standards. Define, monitor and review the testing regimes for authenticity, adulteration, allergenic, microbiological and chemical performance across raw materials, WIP and finished products for the duration of life to support claims status and customer requirements whilst maintaining the department budget. Working with the site Operations and Hygiene Manager, support investigations based on analyst sampling data and develop a continuous improvement approach for the team to Go, look & see audit process. Lead the site laboratory teams and areas for effective microbiological, chemical and adulteration monitoring programmes. This includes CLAS Laboratory accreditation certification requirements. The role will lead, support, train and manage the microbiologist team to perform the required product analyst both within the Lab and Factory operating environment, to the correct standard with a continuous improvement approach. Lead and support the review of the site HACCP validation and operating parameters for all food safety aspects. Ensure systems are in place to cover the authenticity requirements for adulteration governance requirements including testing schedules, supplier management and release protocols to support all claims. Define the systems for calibration, process validation of the key production pasteurisation equipment, Laboratory management and monitoring for nutritional, authenticity and quality assessment of the end finished product. The role will work alongside the site technical teams to evaluate the cleaning and CIP performance to ensure compliance with food safety, health and safety, environmental legislation requirements. Define the appropriate process validation parameters for the pasteurisation system including worst case for all aspects to develop the operating safe working practices for the factory running conditions. Define the process conditions and escalation protocols linked to process deviations and build the technical requirements based on HACCP principles. Lead and manage the site analysts to conduct all laboratory duties. To manage the training and development of the site analysts to of the plan, lead and support on out of specification investigations including out of hours. Leadership of the thermal protocols, validation and heat distribution requirements for all products, sterilisation equipment and trial testing requirements to ensure complete sterilisation is adhered to for a commercially sterile requirement. Countersign all of the thermal validation studies completed for compliance to the customer thermal validation requirements. Verification of the thermal processing manuals are live for all available routes linked to product processing routes. Escalation of any adversities of out of specification data and instigate product holds if needed. Working with the Company Thermal Process Manager, ensure the efficacy of thermal processes of site products and processes to comply with relevant company and statutory requirements, and standards for retailers and accreditation bodies. Ensure calibration of equipment to within acceptable limits. Role Requirements Knowledge, Skills & Experience Experience of developing and managing high performing teams. Degree / Post Graduate level qualification in science or food technology (or equivalent experience). Experience of managing customer technical relationships within a UK retail customer facing role. Technical expertise within a wide range of food manufacturing operations. Experience of technical management at a senior level across different areas of food supply businesses (Site / Supplier / Customer). Comprehensive knowledge of UK retailer codes of practice and how to implement these effectively within food manufacturing and supply businesses. Level 4 HACCP and Food Safety. 3rd party audit knowledge: BRC, IFS, Red Tractor, Soil Association, Claims such as: Organics, Gluten Free. To maintain product Food Safety, Legality, Integrity, Authenticity and Quality standards by ensuring all associated policies and procedures are adhered to. At Princes we are committed to making all stages of our recruitment process accessible to all candidates (including application). Please let us know as soon as possible of any additional support or reasonable adjustments you require through the recruitment process by emailing
Building Services Compliance Engineer Job ID 217402 Posted 28-Apr-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) London - England - United Kingdom of Great Britain and Northern Ireland Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Job Title: Critical Compliance Engineer The Critical Compliance Engineer is a key role within the CBRE engineering team: To ensure all environmental conditions are maintained within the parameters always set by the client. To identify, investigate, rectify, and know when to escalate any alarm that cannot be cleared through the correct channels. The person must be competent in reading and processing data from systems including SPICA, BMS, and temperature control, as well as writing client-facing reports. Engineers must demonstrate relevant knowledge of building services, including the ability to fault-find using graphical information and the utilisation of current alarm data. The Critical Compliance Engineer will also support the development and ensure the delivery of the Company Quality, Health, Safety and Environmental strategy, policy and processes, supporting the Account Manager & Technical Supervisor with statutory compliance, document uploading and PPM planning. Role Summary: Compliance • Ensure that plant faults and defects are swiftly remedied to always maintain plant in serviceable order. • Monitor the Building Management Systems (BMS) of the Wellcome Trust property portfolio and identify critical alarms that could impact operations, responding accordingly in a timely manner. • Develop a good working relationship with all members of CBRE staff, subcontractors, and client representatives. • Submit a weekly report consisting of anomalies, planned works, and environmental occurrences throughout the property portfolio. • Work closely with the end client's data analyst. • Ensure the professional image of CBRE is always presented to clients. • Ensure assigned tasks are actioned and completed as appropriate • Complete all tasks with appropriate health and safety awareness and implementation. • Maintain awareness and compliance with contractual KPI and SLAs. Critical/BMS • Perform any other task as directed by the account management team. • Be responsible for monitoring various types of equipment that measure and record environmental data such as temperature, humidity, and CO2 levels across all Wellcome Trust premises. • Ensure the timely and complete reporting of all accidents, incidents, near misses and corrective actions in line with CBRE processes • Act as the focal point for specialist QHSE expertise on the UCLH Account and to understand corporate and legislative requirements • Lead and support initiatives and best practice activities in all areas of QHSE Management • Provide guidance and practical expertise on all matters related to Health, Safety, Environment and Quality, ensuring there is appropriate day-to-day support and guidance to both internal and external customers in the delivery of the CBRE safety management system • Create and distribute a compendium of CAFM reports for use by site Operational Teams • Act as owner of the CAFM system for the UCLH Account, including management of any system upgrades, improvements or migrations. Assume leading role in correspondence with CBRE D&T team regarding CAFM program • Ensure Risk Register is being updated by Operational Managers and attend review sessions with UCLH Trust Compliance Officer • Demonstrate integrity and ensure compliance with all business wide policy and strategy through QHSE soft audits throughout the UCLH Campus. Keep a schedule of visits so that each site is audited at least once (all Logbooks) in a calendar year • Appoint and co-ordinate with contract-based Safety Champions and liaise with externally sourced QHSE resources as required • Assist as necessary with reviews of existing Policies, Procedures, Risk Assessments and Safe Systems of Work • Maintain ownership of the Elogbooks system for the Wellcome Trust Account Experience Required: Essential • M&E engineering experience is essential, preferably in a critical environment • Formally trained in electrical, mechanical, and/or BMS systems • Good all-round knowledge of building services, diagnostic and repair procedures • Knowledge of Building Management Systems and interpretation of alarms • A good education is essential, with strong written and spoken English skills • Formal management qualification in Health and Safety management and Environmental management • Competent IT skills are required • Experience in operating and monitoring BMS systems • Experience in maintaining all relevant mechanical and electrical equipment to clearly defined criteria • Good all-round knowledge of building services systems, diagnostic and repair procedures • Practical application of auditing • Practical and demonstrable knowledge liaising with enforcement agency / insurers • Practical experience in Risk Management, Best Value analysis of QHSE resource support provision and Development / implementation of policy and process • Event investigation & analysis • Ability to read and programme BMS systems.
Jul 01, 2025
Full time
Building Services Compliance Engineer Job ID 217402 Posted 28-Apr-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) London - England - United Kingdom of Great Britain and Northern Ireland Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Job Title: Critical Compliance Engineer The Critical Compliance Engineer is a key role within the CBRE engineering team: To ensure all environmental conditions are maintained within the parameters always set by the client. To identify, investigate, rectify, and know when to escalate any alarm that cannot be cleared through the correct channels. The person must be competent in reading and processing data from systems including SPICA, BMS, and temperature control, as well as writing client-facing reports. Engineers must demonstrate relevant knowledge of building services, including the ability to fault-find using graphical information and the utilisation of current alarm data. The Critical Compliance Engineer will also support the development and ensure the delivery of the Company Quality, Health, Safety and Environmental strategy, policy and processes, supporting the Account Manager & Technical Supervisor with statutory compliance, document uploading and PPM planning. Role Summary: Compliance • Ensure that plant faults and defects are swiftly remedied to always maintain plant in serviceable order. • Monitor the Building Management Systems (BMS) of the Wellcome Trust property portfolio and identify critical alarms that could impact operations, responding accordingly in a timely manner. • Develop a good working relationship with all members of CBRE staff, subcontractors, and client representatives. • Submit a weekly report consisting of anomalies, planned works, and environmental occurrences throughout the property portfolio. • Work closely with the end client's data analyst. • Ensure the professional image of CBRE is always presented to clients. • Ensure assigned tasks are actioned and completed as appropriate • Complete all tasks with appropriate health and safety awareness and implementation. • Maintain awareness and compliance with contractual KPI and SLAs. Critical/BMS • Perform any other task as directed by the account management team. • Be responsible for monitoring various types of equipment that measure and record environmental data such as temperature, humidity, and CO2 levels across all Wellcome Trust premises. • Ensure the timely and complete reporting of all accidents, incidents, near misses and corrective actions in line with CBRE processes • Act as the focal point for specialist QHSE expertise on the UCLH Account and to understand corporate and legislative requirements • Lead and support initiatives and best practice activities in all areas of QHSE Management • Provide guidance and practical expertise on all matters related to Health, Safety, Environment and Quality, ensuring there is appropriate day-to-day support and guidance to both internal and external customers in the delivery of the CBRE safety management system • Create and distribute a compendium of CAFM reports for use by site Operational Teams • Act as owner of the CAFM system for the UCLH Account, including management of any system upgrades, improvements or migrations. Assume leading role in correspondence with CBRE D&T team regarding CAFM program • Ensure Risk Register is being updated by Operational Managers and attend review sessions with UCLH Trust Compliance Officer • Demonstrate integrity and ensure compliance with all business wide policy and strategy through QHSE soft audits throughout the UCLH Campus. Keep a schedule of visits so that each site is audited at least once (all Logbooks) in a calendar year • Appoint and co-ordinate with contract-based Safety Champions and liaise with externally sourced QHSE resources as required • Assist as necessary with reviews of existing Policies, Procedures, Risk Assessments and Safe Systems of Work • Maintain ownership of the Elogbooks system for the Wellcome Trust Account Experience Required: Essential • M&E engineering experience is essential, preferably in a critical environment • Formally trained in electrical, mechanical, and/or BMS systems • Good all-round knowledge of building services, diagnostic and repair procedures • Knowledge of Building Management Systems and interpretation of alarms • A good education is essential, with strong written and spoken English skills • Formal management qualification in Health and Safety management and Environmental management • Competent IT skills are required • Experience in operating and monitoring BMS systems • Experience in maintaining all relevant mechanical and electrical equipment to clearly defined criteria • Good all-round knowledge of building services systems, diagnostic and repair procedures • Practical application of auditing • Practical and demonstrable knowledge liaising with enforcement agency / insurers • Practical experience in Risk Management, Best Value analysis of QHSE resource support provision and Development / implementation of policy and process • Event investigation & analysis • Ability to read and programme BMS systems.
Job Description D365 Functional Consultant - Commerce Sysco International Home-based Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 72,000 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 725,000 customer locations. For fiscal year 2023 that ended July 1, 2023, the company generated sales of more than $76 billion. Information about our Sustainability program, including Sysco's 2023 Sustainability Report and 2023 Diversity, Equity & Inclusion Report, can be found at . Sysco International, officially formed in 2021, is the externally reported segment of Sysco's foodservice businesses outside of the United States. It comprises businesses in the Bahamas, Canada, Costa Rica, France, Ireland, Mexico, Panama, Sweden, the United Kingdom - as well as Sysco's export business, International Food Group. The Role The Europe D365 Functional Consultant will be part of Sysco Europe technology team supporting our ERP Platform. This role will report into the D365 Lead Solutions Architect. There will be a Functional Analyst role reporting into the Functional Consultant. This role will serve as an innovative consultant to develop and implement systems architecture that will meet business needs for D365 and its interaction with surrounding tools. The functional consultant will take end to end ownership of the Dynamics 365 implementation and be responsible for the scope of the project. The successful candidate will work closely with key stakeholders to understand the business requirements and technical environment to achieve the optimal solution. You will need to be hands on in terms of stakeholder engagement and technology implementation. Another key aspect of the role will be training and supporting multiple users of Dynamics 365 across the different end users you will be working with, by running workshops and assisting with the training materials. The ideal candidate will have extensive hands-on experience with Dynamics 365 Finance and Operations (F&O) and a strong background in implementing and optimizing D365 F&O solutions. The role will be integral to ensuring the delivery of our multi-year ERP transformation program as part of the D365 Platform team. The role will work closely with the Europe Technology Team, the Europe Market Team and the Global Technology Team, all of which are working across multiple time zones and within a matrix organisation. Key Responsibilities: Requirements Gathering: Collaborate with stakeholders to capture and document detailed commerce-related requirements, translating them into functional specifications that align with business goals. Solution Design & Implementation: Lead the design and implementation of D365 Commerce solutions, ensuring alignment with business needs and industry best practices while maintaining scalability and customer-centric operations. Commerce Management: Work with commercial and e-commerce teams to understand their requirements for merchandising, pricing, promotions, loyalty programs, and customer experience. Implement D365 Commerce modules, including Retail, Channel Management, Product Information Management, and Loyalty & Promotions. Compliance & Best Practices: Ensure that all commerce solutions comply with relevant regulations and industry standards, providing expert guidance to align with commercial and e-commerce best practices. Reporting & Insights: Develop commerce-focused reports and dashboards, delivering insights into sales performance, customer behaviour, and promotional effectiveness to key stakeholders. Leadership & Mentorship: Provide leadership and mentorship to functional analysts, guiding them in understanding commerce-specific functionalities. Conduct training on retail and commerce capabilities within D365. Testing & Quality Assurance: Contribute to the creation and execution of test plans to ensure that the implemented solutions meet both functional and non-functional commerce requirements. Training & Support: Deliver end-user training and provide post-implementation support to ensure smooth adoption and optimal utilization of commerce functionalities. Project Documentation: Maintain comprehensive documentation, including solution design, process flows, and user guides, to support seamless operation and long-term project success. Collaboration: Work closely with cross-functional teams, including developers, technical consultants, and project managers, to ensure seamless integration and success of commerce solutions. Stakeholder Management: Communicate effectively with stakeholders across all levels, providing regular updates on project progress, risks, and issues affecting the commerce platform. Knowledge, skills, experience and competencies Bachelor's degree or higher in Computer Science, Information Systems, or related discipline; or equivalent work experience A good level of hands-on experience in designing, configuring, customizing, and implementing enterprise wide D365 F&O projects. Strong knowledge of D365 F&O architecture, design patterns, and best practices Application Lifecycle Management (e.g., Agile, SCRUM, Azure DevOps) Experience in delivering full-cycle D365 F&O implementations, from requirements gathering through to go-live and post-go-live support. Basic knowledge of D365 F&O technical components, including integrations, data migration, and customizations Good understanding of Automation, Continuous Integration and Deployment (DevOps) methodologies. Demonstrate strong communication, presentation, and technical writing skills. Proficiency in business process analysis and improvement methodologies. Ability to communicate with various levels is required: from CIO's to technical staff Ability to lead workshops, training sessions, and user acceptance testing. Familiarity with industry standards, compliance, and best practices. Additional or Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND extensive experience in technology solutions, consulting, OR equivalent experience. Functional and Technical certifications based on D365 Finance & Operations, Power Platform, Azure (D365 Finance Functional Consultant Associate, Dynamics 365 Finance and Operations Apps Developer Associate, Dynamics 365 Supply Chain Management Functional Consultant Associate or Expert, Power Automate RPA Developer Associate, Azure Fundamentals, or similar). Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management). Hands-on experience in implementing multi-phase, global, enterprise- wide D365 F&O. Understanding of competitive technology to properly assess the feasibility of migrating legacy solutions from, and/or integrating with existing applications from non-Microsoft platforms. The above information has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
Jul 01, 2025
Full time
Job Description D365 Functional Consultant - Commerce Sysco International Home-based Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 72,000 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 725,000 customer locations. For fiscal year 2023 that ended July 1, 2023, the company generated sales of more than $76 billion. Information about our Sustainability program, including Sysco's 2023 Sustainability Report and 2023 Diversity, Equity & Inclusion Report, can be found at . Sysco International, officially formed in 2021, is the externally reported segment of Sysco's foodservice businesses outside of the United States. It comprises businesses in the Bahamas, Canada, Costa Rica, France, Ireland, Mexico, Panama, Sweden, the United Kingdom - as well as Sysco's export business, International Food Group. The Role The Europe D365 Functional Consultant will be part of Sysco Europe technology team supporting our ERP Platform. This role will report into the D365 Lead Solutions Architect. There will be a Functional Analyst role reporting into the Functional Consultant. This role will serve as an innovative consultant to develop and implement systems architecture that will meet business needs for D365 and its interaction with surrounding tools. The functional consultant will take end to end ownership of the Dynamics 365 implementation and be responsible for the scope of the project. The successful candidate will work closely with key stakeholders to understand the business requirements and technical environment to achieve the optimal solution. You will need to be hands on in terms of stakeholder engagement and technology implementation. Another key aspect of the role will be training and supporting multiple users of Dynamics 365 across the different end users you will be working with, by running workshops and assisting with the training materials. The ideal candidate will have extensive hands-on experience with Dynamics 365 Finance and Operations (F&O) and a strong background in implementing and optimizing D365 F&O solutions. The role will be integral to ensuring the delivery of our multi-year ERP transformation program as part of the D365 Platform team. The role will work closely with the Europe Technology Team, the Europe Market Team and the Global Technology Team, all of which are working across multiple time zones and within a matrix organisation. Key Responsibilities: Requirements Gathering: Collaborate with stakeholders to capture and document detailed commerce-related requirements, translating them into functional specifications that align with business goals. Solution Design & Implementation: Lead the design and implementation of D365 Commerce solutions, ensuring alignment with business needs and industry best practices while maintaining scalability and customer-centric operations. Commerce Management: Work with commercial and e-commerce teams to understand their requirements for merchandising, pricing, promotions, loyalty programs, and customer experience. Implement D365 Commerce modules, including Retail, Channel Management, Product Information Management, and Loyalty & Promotions. Compliance & Best Practices: Ensure that all commerce solutions comply with relevant regulations and industry standards, providing expert guidance to align with commercial and e-commerce best practices. Reporting & Insights: Develop commerce-focused reports and dashboards, delivering insights into sales performance, customer behaviour, and promotional effectiveness to key stakeholders. Leadership & Mentorship: Provide leadership and mentorship to functional analysts, guiding them in understanding commerce-specific functionalities. Conduct training on retail and commerce capabilities within D365. Testing & Quality Assurance: Contribute to the creation and execution of test plans to ensure that the implemented solutions meet both functional and non-functional commerce requirements. Training & Support: Deliver end-user training and provide post-implementation support to ensure smooth adoption and optimal utilization of commerce functionalities. Project Documentation: Maintain comprehensive documentation, including solution design, process flows, and user guides, to support seamless operation and long-term project success. Collaboration: Work closely with cross-functional teams, including developers, technical consultants, and project managers, to ensure seamless integration and success of commerce solutions. Stakeholder Management: Communicate effectively with stakeholders across all levels, providing regular updates on project progress, risks, and issues affecting the commerce platform. Knowledge, skills, experience and competencies Bachelor's degree or higher in Computer Science, Information Systems, or related discipline; or equivalent work experience A good level of hands-on experience in designing, configuring, customizing, and implementing enterprise wide D365 F&O projects. Strong knowledge of D365 F&O architecture, design patterns, and best practices Application Lifecycle Management (e.g., Agile, SCRUM, Azure DevOps) Experience in delivering full-cycle D365 F&O implementations, from requirements gathering through to go-live and post-go-live support. Basic knowledge of D365 F&O technical components, including integrations, data migration, and customizations Good understanding of Automation, Continuous Integration and Deployment (DevOps) methodologies. Demonstrate strong communication, presentation, and technical writing skills. Proficiency in business process analysis and improvement methodologies. Ability to communicate with various levels is required: from CIO's to technical staff Ability to lead workshops, training sessions, and user acceptance testing. Familiarity with industry standards, compliance, and best practices. Additional or Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND extensive experience in technology solutions, consulting, OR equivalent experience. Functional and Technical certifications based on D365 Finance & Operations, Power Platform, Azure (D365 Finance Functional Consultant Associate, Dynamics 365 Finance and Operations Apps Developer Associate, Dynamics 365 Supply Chain Management Functional Consultant Associate or Expert, Power Automate RPA Developer Associate, Azure Fundamentals, or similar). Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management). Hands-on experience in implementing multi-phase, global, enterprise- wide D365 F&O. Understanding of competitive technology to properly assess the feasibility of migrating legacy solutions from, and/or integrating with existing applications from non-Microsoft platforms. The above information has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
Job Description D365 Functional Consultant - Finance Sysco International Home-based Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 72,000 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 725,000 customer locations. For fiscal year 2023 that ended July 1, 2023, the company generated sales of more than $76 billion. Information about our Sustainability program, including Sysco's 2023 Sustainability Report and 2023 Diversity, Equity & Inclusion Report, can be found at . Sysco International, officially formed in 2021, is the externally reported segment of Sysco's foodservice businesses outside of the United States. It comprises businesses in the Bahamas, Canada, Costa Rica, France, Ireland, Mexico, Panama, Sweden, the United Kingdom - as well as Sysco's export business, International Food Group. The Role The Europe D365 Functional Consultant will be part of Sysco Europe technology team supporting our ERP Platform. This role will report into the D365 Lead Solutions Architect. There will be a Functional Analyst role reporting into the Functional Consultant. This role will serve as an innovative consultant to develop and implement systems architecture that will meet business needs for D365 and its interaction with surrounding tools. The functional consultant will take end to end ownership of the Dynamics 365 implementation and be responsible for the scope of the project. The successful candidate will work closely with key stakeholders to understand the business requirements and technical environment to achieve the optimal solution. You will need to be hands on in terms of stakeholder engagement and technology implementation. Another key aspect of the role will be training and supporting multiple users of Dynamics 365 across the different end users you will be working with, by running workshops and assisting with the training materials. The ideal candidate will have extensive hands-on experience with Dynamics 365 Finance and Operations (F&O) and a strong background in implementing and optimizing D365 F&O solutions. You will be integral to ensuring the delivery of our multi-year ERP transformation program as part of the D365 Platform team. The role will work closely with the Europe Technology Team, the Europe Market Team and the Global Technology Team, all of which are working across multiple time zones and within a matrix organisation. Key Responsibilities: Requirements Gathering: Collaborate with stakeholders to capture and document detailed business requirements, translating them into clear functional specifications. Solution Design & Implementation: Lead the design and deployment of D365 F&O solutions that align with business needs and industry best practices, ensuring scalability and efficiency. Financial Management: Work closely with finance teams to capture their requirements for financial management, reporting, and compliance. Implement D365 Finance modules including General Ledger, Accounts Payable, Accounts Receivable, Cash & Bank Management, Fixed Assets, Tax Management, and Budgeting. Compliance & Best Practices: Ensure that all implementations adhere to relevant financial regulations and industry standards. Provide expert guidance to ensure alignment with financial best practices and business goals. Reporting & Insights: Develop financial reports and dashboards to provide stakeholders with key insights into financial performance. Leadership & Mentorship: Provide leadership to functional analysts, offering mentorship and ensuring high-quality work. Conduct training on finance functionalities and reporting tools within D365. Testing & Quality Assurance: Contribute to the development and execution of test plans to ensure solutions meet both functional and non-functional requirements. Training & Support: Deliver end-user training and provide post-implementation support to ensure seamless adoption and utilization of the system. Project Documentation: Maintain thorough project documentation, including solution design, process flows, and user guides to ensure clarity and continuity. Collaboration: Work closely with cross-functional teams, including developers, technical consultants, and project managers, to drive project success. Stakeholder Management: Communicate effectively with stakeholders across all levels, offering regular updates on project progress, risks, and issues. Knowledge, skills, experience and competencies Bachelor's degree or higher in Computer Science, Information Systems, or related discipline; or equivalent work experience A good level of hands-on experience in designing, configuring, customizing, and implementing enterprise wide D365 F&O projects. Strong knowledge of D365 F&O architecture, design patterns, and best practices Application Lifecycle Management (e.g., Agile, SCRUM, Azure DevOps) Experience in delivering full-cycle D365 F&O implementations, from requirements gathering through to go-live and post-go-live support. Basic knowledge of D365 F&O technical components, including integrations, data migration, and customizations Good understanding of Automation, Continuous Integration and Deployment (DevOps) methodologies. Demonstrate strong communication, presentation, and technical writing skills. Proficiency in business process analysis and improvement methodologies. Ability to communicate with various levels is required: from CIO's to technical staff Ability to lead workshops, training sessions, and user acceptance testing. Familiarity with industry standards, compliance, and best practices. Additional or Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND extensive experience in technology solutions, consulting, OR equivalent experience. Functional and Technical certifications based on D365 Finance & Operations, Power Platform, Azure (D365 Finance Functional Consultant Associate, Dynamics 365 Finance and Operations Apps Developer Associate, Dynamics 365 Supply Chain Management Functional Consultant Associate or Expert, Power Automate RPA Developer Associate, Azure Fundamentals, or similar). Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management). Hands-on experience in implementing multi-phase, global, enterprise- wide D365 F&O. Understanding of competitive technology to properly assess the feasibility of migrating legacy solutions from, and/or integrating with existing applications from non-Microsoft platforms. The above information has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
Jul 01, 2025
Full time
Job Description D365 Functional Consultant - Finance Sysco International Home-based Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 72,000 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 725,000 customer locations. For fiscal year 2023 that ended July 1, 2023, the company generated sales of more than $76 billion. Information about our Sustainability program, including Sysco's 2023 Sustainability Report and 2023 Diversity, Equity & Inclusion Report, can be found at . Sysco International, officially formed in 2021, is the externally reported segment of Sysco's foodservice businesses outside of the United States. It comprises businesses in the Bahamas, Canada, Costa Rica, France, Ireland, Mexico, Panama, Sweden, the United Kingdom - as well as Sysco's export business, International Food Group. The Role The Europe D365 Functional Consultant will be part of Sysco Europe technology team supporting our ERP Platform. This role will report into the D365 Lead Solutions Architect. There will be a Functional Analyst role reporting into the Functional Consultant. This role will serve as an innovative consultant to develop and implement systems architecture that will meet business needs for D365 and its interaction with surrounding tools. The functional consultant will take end to end ownership of the Dynamics 365 implementation and be responsible for the scope of the project. The successful candidate will work closely with key stakeholders to understand the business requirements and technical environment to achieve the optimal solution. You will need to be hands on in terms of stakeholder engagement and technology implementation. Another key aspect of the role will be training and supporting multiple users of Dynamics 365 across the different end users you will be working with, by running workshops and assisting with the training materials. The ideal candidate will have extensive hands-on experience with Dynamics 365 Finance and Operations (F&O) and a strong background in implementing and optimizing D365 F&O solutions. You will be integral to ensuring the delivery of our multi-year ERP transformation program as part of the D365 Platform team. The role will work closely with the Europe Technology Team, the Europe Market Team and the Global Technology Team, all of which are working across multiple time zones and within a matrix organisation. Key Responsibilities: Requirements Gathering: Collaborate with stakeholders to capture and document detailed business requirements, translating them into clear functional specifications. Solution Design & Implementation: Lead the design and deployment of D365 F&O solutions that align with business needs and industry best practices, ensuring scalability and efficiency. Financial Management: Work closely with finance teams to capture their requirements for financial management, reporting, and compliance. Implement D365 Finance modules including General Ledger, Accounts Payable, Accounts Receivable, Cash & Bank Management, Fixed Assets, Tax Management, and Budgeting. Compliance & Best Practices: Ensure that all implementations adhere to relevant financial regulations and industry standards. Provide expert guidance to ensure alignment with financial best practices and business goals. Reporting & Insights: Develop financial reports and dashboards to provide stakeholders with key insights into financial performance. Leadership & Mentorship: Provide leadership to functional analysts, offering mentorship and ensuring high-quality work. Conduct training on finance functionalities and reporting tools within D365. Testing & Quality Assurance: Contribute to the development and execution of test plans to ensure solutions meet both functional and non-functional requirements. Training & Support: Deliver end-user training and provide post-implementation support to ensure seamless adoption and utilization of the system. Project Documentation: Maintain thorough project documentation, including solution design, process flows, and user guides to ensure clarity and continuity. Collaboration: Work closely with cross-functional teams, including developers, technical consultants, and project managers, to drive project success. Stakeholder Management: Communicate effectively with stakeholders across all levels, offering regular updates on project progress, risks, and issues. Knowledge, skills, experience and competencies Bachelor's degree or higher in Computer Science, Information Systems, or related discipline; or equivalent work experience A good level of hands-on experience in designing, configuring, customizing, and implementing enterprise wide D365 F&O projects. Strong knowledge of D365 F&O architecture, design patterns, and best practices Application Lifecycle Management (e.g., Agile, SCRUM, Azure DevOps) Experience in delivering full-cycle D365 F&O implementations, from requirements gathering through to go-live and post-go-live support. Basic knowledge of D365 F&O technical components, including integrations, data migration, and customizations Good understanding of Automation, Continuous Integration and Deployment (DevOps) methodologies. Demonstrate strong communication, presentation, and technical writing skills. Proficiency in business process analysis and improvement methodologies. Ability to communicate with various levels is required: from CIO's to technical staff Ability to lead workshops, training sessions, and user acceptance testing. Familiarity with industry standards, compliance, and best practices. Additional or Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND extensive experience in technology solutions, consulting, OR equivalent experience. Functional and Technical certifications based on D365 Finance & Operations, Power Platform, Azure (D365 Finance Functional Consultant Associate, Dynamics 365 Finance and Operations Apps Developer Associate, Dynamics 365 Supply Chain Management Functional Consultant Associate or Expert, Power Automate RPA Developer Associate, Azure Fundamentals, or similar). Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management). Hands-on experience in implementing multi-phase, global, enterprise- wide D365 F&O. Understanding of competitive technology to properly assess the feasibility of migrating legacy solutions from, and/or integrating with existing applications from non-Microsoft platforms. The above information has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
About Princes The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes manufactures 350 different food and drink products responsibly sourced and enjoyed by consumers every day. None of this would be possible without striving to be an employer of choice, where our colleagues are proud to represent our business. Role Description This role is accountability for defining, direct management and continuous improvement of all governance requirements concerning Food Safety on the site. This role will support the site Technical Manager who manages all direct factory and shift responsibility covering off people, product and process for the factory operations. To ensure strong and proactive relationships are in place within and between site technical and operations teams. This role is accountable for the technical performance of compliance requirements, HACCP implementation, technical strategy outputs, thermal controls, audit management and standards, and site governance for customer requirements. The role is deputy to the Senior Technical Manager and supports the leadership of the group and site technical strategy outputs. This role supports the overall site delivery and technical teams to ensure quality, legal, food safety, brand integrity and culture is driven and compliant. Lead all audit requirements to drive a robust review programme to assess compliance, hygiene and GMP monitoring assessments. Management of all 3rd party and EHO audit requirements, including preparation, facilitation, conclusion, review and corrective action follow ups. Ensure all sites risk assessments are in place to cover the requirements of the BRC standards requirements. This includes allergenic, cleaning, adulterations, claims, nutritional, microbiological, chemical, shelf life and quality inspections points. Leadership to drive continuous improvement in food safety standards within the technical department and across site, developing short-, medium- and long-term strategies, leading focused improvement teams in Complaints, Compliance and HACCP fundamentals. To work with the Quality Services Manager to maintain, review, audit and continuously improve the site quality system in accordance with central policies, customer requirements and BRC/ISO standards, implementing industry "best practices". Facilitate the evaluation of the sites operating practices and procedures in line with the HACCP Management System with audits, reviews and verification measures in place covering all pre-requests and CCP's. Principal Responsibilities Drive and lead all quality management systems, audit management for internal and third party completion including preparation, management and corrective action close out, factory fundamentals of HACCP, food defence and integrity, CCP process controls of pasteurisation/ sterilisation. Define the appropriate process validation parameters for the pasteurisation system including worst case for all aspects to develop the operating safe working practices for the factory running conditions. Define the process conditions and escalation protocols linked to process deviations and build the technical requirements based on HACCP principles. Ensure the HACCP risk assessments systems are robust, reflective and effectively managed to produce products right first time. Define all external testing requirements with suitable testing regimes to verify pack claim verification. Collaborate with the site QA and NPD technical teams to monitor, improve, trend and continuously challenge the quality standards of the product attributes both through end finished product testing, inbound sampling and on-line assessments to manage the end to end process and product specifications, promoting a right first time approach by clear defined specification and factory operating specifications. Define and manage the calibration systems to ensure all equipment involved in the safety and quality monitoring purposes are suitability assessed to traceable national standards. Work with the site OEM's and engineering teams, to ensure the calibration and verification activities are completed at the set frequency. Ensure the process of standard deviation and measurement of uncertainty is factored into the operation processes. Conduct the required audits including CIP, clean as you go, GMP, internal audits and finished product cleaning standards. Ensuring all activities meet the standard of microbiological performance, allergen removal, quality spoilage limits and site KPI's are achieved. Team management for an effective team, responsible for development, training, coaching, mentoring and workload organisation. Liaise with the Group Technical function and across other sites to share and implement best practice to drive the Princes Group standards. Define, monitor and review the testing regimes for authenticity, adulteration, allergenic, microbiological and chemical performance across raw materials, WIP and finished products for the duration of life to support claims status and customer requirements whilst maintaining the department budget. Working with the site Operations and Hygiene Manager, support investigations based on analyst sampling data and develop a continuous improvement approach for the team to Go, look & see audit process. Lead the site laboratory teams and areas for effective microbiological, chemical and adulteration monitoring programmes. This includes CLAS Laboratory accreditation certification requirements. The role will lead, support, train and manage the microbiologist team to perform the required product analyst both within the Lab and Factory operating environment, to the correct standard with a continuous improvement approach. Lead and support the review the site HACCP validation and operating parameters for all food safety aspects. Ensure systems are in place to cover the authenticity requirements for adulteration governance requirements including testing schedules, supplier management and release protocols to support all claims. Define the systems for calibration, process validation of the key production pasteurisation equipment, Laboratory management and monitoring for nutritional, authenticity and quality assessment of the end finished product. The role will work alongside the site technical teams to evaluate the cleaning and CIP performance to ensure compliance with food safety, health and safety, environmental legislation requirements. Define the appropriate process validation parameters for the pasteurisation system including worst case for all aspects to develop the operating safe working practices for the factory running conditions. Define the process conditions and escalation protocols linked to process deviations and build the technical requirements based on HACCP principles. Lead and manage the site analysts to conduct all laboratory duties. To manage the training and development of the site analysts to of the plan, lead and support on out of specification investigations including out of hours. The foods sector Foods safety manager role covers: Leadership of the thermal protocols, validation and heat distribution requirements for all products, sterilisation equipment and trial testing requirements to ensure complete sterilisation is adhered to for a commercially sterile requirement. Countersign all of the thermal validation studies completed for compliance to the customer thermal validation requirements. Verification of the thermal processing manuals are live for all available routes linked to product processing routes. Escalation of any adversities of out of specification data and instigate product holds if needed. Working with the Company Thermal Process Manager, ensure the efficacy of thermal processes of site products and processes to comply with relevant company and statutory requirements, and standards for retailers and accreditation bodies. Ensure calibration of equipment to within acceptable limits. Role Requirements Knowledge, Skills & Experience Experience of developing and managing high performing teams. Degree / Post Graduate level qualification in science or food technology (or equivalent experience). Experience of managing customer technical relationships within a UK retail customer facing role. Technical expertise within a wide range of food manufacturing operations. Experience of technical management at a senior level across different areas of food supply businesses (Site / Supplier / Customer). Comprehensive knowledge of UK retailer codes of practice and how to implement these effectively within food manufacturing and supply businesses. Level 4 HACCP and Food Safety. Lead auditor qualifications. Project Management skills. 3rd party audit knowledge: BRC, IFS, Red Tractor, Soil Association, Claims such as: Organics, Gluten Free. To maintain product Food Safety, Legality, Integrity, Authenticity and Quality standards by ensuring all associated policies and procedures are adhered to. At Princes we are committed to making all stages of our recruitment process accessible to all candidates (including application). Please let us know as soon as possible of any additional support or reasonable adjustments you require through the recruitment process by emailing
Jul 01, 2025
Full time
About Princes The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes manufactures 350 different food and drink products responsibly sourced and enjoyed by consumers every day. None of this would be possible without striving to be an employer of choice, where our colleagues are proud to represent our business. Role Description This role is accountability for defining, direct management and continuous improvement of all governance requirements concerning Food Safety on the site. This role will support the site Technical Manager who manages all direct factory and shift responsibility covering off people, product and process for the factory operations. To ensure strong and proactive relationships are in place within and between site technical and operations teams. This role is accountable for the technical performance of compliance requirements, HACCP implementation, technical strategy outputs, thermal controls, audit management and standards, and site governance for customer requirements. The role is deputy to the Senior Technical Manager and supports the leadership of the group and site technical strategy outputs. This role supports the overall site delivery and technical teams to ensure quality, legal, food safety, brand integrity and culture is driven and compliant. Lead all audit requirements to drive a robust review programme to assess compliance, hygiene and GMP monitoring assessments. Management of all 3rd party and EHO audit requirements, including preparation, facilitation, conclusion, review and corrective action follow ups. Ensure all sites risk assessments are in place to cover the requirements of the BRC standards requirements. This includes allergenic, cleaning, adulterations, claims, nutritional, microbiological, chemical, shelf life and quality inspections points. Leadership to drive continuous improvement in food safety standards within the technical department and across site, developing short-, medium- and long-term strategies, leading focused improvement teams in Complaints, Compliance and HACCP fundamentals. To work with the Quality Services Manager to maintain, review, audit and continuously improve the site quality system in accordance with central policies, customer requirements and BRC/ISO standards, implementing industry "best practices". Facilitate the evaluation of the sites operating practices and procedures in line with the HACCP Management System with audits, reviews and verification measures in place covering all pre-requests and CCP's. Principal Responsibilities Drive and lead all quality management systems, audit management for internal and third party completion including preparation, management and corrective action close out, factory fundamentals of HACCP, food defence and integrity, CCP process controls of pasteurisation/ sterilisation. Define the appropriate process validation parameters for the pasteurisation system including worst case for all aspects to develop the operating safe working practices for the factory running conditions. Define the process conditions and escalation protocols linked to process deviations and build the technical requirements based on HACCP principles. Ensure the HACCP risk assessments systems are robust, reflective and effectively managed to produce products right first time. Define all external testing requirements with suitable testing regimes to verify pack claim verification. Collaborate with the site QA and NPD technical teams to monitor, improve, trend and continuously challenge the quality standards of the product attributes both through end finished product testing, inbound sampling and on-line assessments to manage the end to end process and product specifications, promoting a right first time approach by clear defined specification and factory operating specifications. Define and manage the calibration systems to ensure all equipment involved in the safety and quality monitoring purposes are suitability assessed to traceable national standards. Work with the site OEM's and engineering teams, to ensure the calibration and verification activities are completed at the set frequency. Ensure the process of standard deviation and measurement of uncertainty is factored into the operation processes. Conduct the required audits including CIP, clean as you go, GMP, internal audits and finished product cleaning standards. Ensuring all activities meet the standard of microbiological performance, allergen removal, quality spoilage limits and site KPI's are achieved. Team management for an effective team, responsible for development, training, coaching, mentoring and workload organisation. Liaise with the Group Technical function and across other sites to share and implement best practice to drive the Princes Group standards. Define, monitor and review the testing regimes for authenticity, adulteration, allergenic, microbiological and chemical performance across raw materials, WIP and finished products for the duration of life to support claims status and customer requirements whilst maintaining the department budget. Working with the site Operations and Hygiene Manager, support investigations based on analyst sampling data and develop a continuous improvement approach for the team to Go, look & see audit process. Lead the site laboratory teams and areas for effective microbiological, chemical and adulteration monitoring programmes. This includes CLAS Laboratory accreditation certification requirements. The role will lead, support, train and manage the microbiologist team to perform the required product analyst both within the Lab and Factory operating environment, to the correct standard with a continuous improvement approach. Lead and support the review the site HACCP validation and operating parameters for all food safety aspects. Ensure systems are in place to cover the authenticity requirements for adulteration governance requirements including testing schedules, supplier management and release protocols to support all claims. Define the systems for calibration, process validation of the key production pasteurisation equipment, Laboratory management and monitoring for nutritional, authenticity and quality assessment of the end finished product. The role will work alongside the site technical teams to evaluate the cleaning and CIP performance to ensure compliance with food safety, health and safety, environmental legislation requirements. Define the appropriate process validation parameters for the pasteurisation system including worst case for all aspects to develop the operating safe working practices for the factory running conditions. Define the process conditions and escalation protocols linked to process deviations and build the technical requirements based on HACCP principles. Lead and manage the site analysts to conduct all laboratory duties. To manage the training and development of the site analysts to of the plan, lead and support on out of specification investigations including out of hours. The foods sector Foods safety manager role covers: Leadership of the thermal protocols, validation and heat distribution requirements for all products, sterilisation equipment and trial testing requirements to ensure complete sterilisation is adhered to for a commercially sterile requirement. Countersign all of the thermal validation studies completed for compliance to the customer thermal validation requirements. Verification of the thermal processing manuals are live for all available routes linked to product processing routes. Escalation of any adversities of out of specification data and instigate product holds if needed. Working with the Company Thermal Process Manager, ensure the efficacy of thermal processes of site products and processes to comply with relevant company and statutory requirements, and standards for retailers and accreditation bodies. Ensure calibration of equipment to within acceptable limits. Role Requirements Knowledge, Skills & Experience Experience of developing and managing high performing teams. Degree / Post Graduate level qualification in science or food technology (or equivalent experience). Experience of managing customer technical relationships within a UK retail customer facing role. Technical expertise within a wide range of food manufacturing operations. Experience of technical management at a senior level across different areas of food supply businesses (Site / Supplier / Customer). Comprehensive knowledge of UK retailer codes of practice and how to implement these effectively within food manufacturing and supply businesses. Level 4 HACCP and Food Safety. Lead auditor qualifications. Project Management skills. 3rd party audit knowledge: BRC, IFS, Red Tractor, Soil Association, Claims such as: Organics, Gluten Free. To maintain product Food Safety, Legality, Integrity, Authenticity and Quality standards by ensuring all associated policies and procedures are adhered to. At Princes we are committed to making all stages of our recruitment process accessible to all candidates (including application). Please let us know as soon as possible of any additional support or reasonable adjustments you require through the recruitment process by emailing
