Job Title: Officer of Temporary Accommodation Location: Ashford, Kent Salary : £32,334 to £35,844 pa depending on skills and experience Plus Lease car or cash alternative of £2,080 pa Job Type: Full time, 18 Month Fixed term contract Working Hours: 37 Hours Per Week Closing Date: 16th March 2025 The focus of the role will to provide a comprehensive multi-disciplinary housing management service for move-on accommodation, ensuring that households moved from temporary accommodation into move-on are supported and signposted to sustain a tenancy and successfully move to a permanent housing solution. Duties of the role: Carrying our viewings and tenancy sign-ups when a move-on property is ready to be let. Undertaking regular tenancy visits Conduct welfare checks on vulnerable tenants to ensure that they are appropriately safeguarded and where necessary complete referrals to partnership agencies. Support and assist tenants with managing their finances, and signposting or referring to appropriate partnership organisations. Responding to reports of Antio Social Behaviour and domestic violence. About you: You will need to have at least 2 year's relevant housing experience and up to date knowledge of welfare benefits along with the ability: To adhere to procedures and deadlines To be proactive with excellent attention to detail To prioritise a heavy workload and have a good telephone manner as your work will involve dealing with the general public responding to calls from tenants and service providers. Benefits: We offer a wide range of benefits including: Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development. Generous annual leave Free life insurance Excellent salary linked pension scheme Supportive relocation package Opportunities for training and development Additional Information: With devolution news and talks evolving, we understand that there may be some uncertainty for those currently serving within the sector. Kent, Medway and all District and Borough Councils in the South East already work closely with each other and a devolution deal would represent the next step forward in that partnership working. The services we currently deliver continue to be vital to our communities and will remain so whatever changes may be proposed in the coming year. This is an exciting, but stable time to join our organisation. We welcome applications from the Armed Forces Community. Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide. Please click the APPLY button and you will be redirected to the council's website to complete your application. Candidates With the Relevant Experience or Job Titles Of; Temporary Housing Officer, Social Housing Advisor, Housing Officer, Housing Services, Accommodation Officer, Housing Administrator, Social Housing Assistant, Social Housing Officer, Temporary Housing Administrator may also be considered for this role.
Mar 18, 2025
Contractor
Job Title: Officer of Temporary Accommodation Location: Ashford, Kent Salary : £32,334 to £35,844 pa depending on skills and experience Plus Lease car or cash alternative of £2,080 pa Job Type: Full time, 18 Month Fixed term contract Working Hours: 37 Hours Per Week Closing Date: 16th March 2025 The focus of the role will to provide a comprehensive multi-disciplinary housing management service for move-on accommodation, ensuring that households moved from temporary accommodation into move-on are supported and signposted to sustain a tenancy and successfully move to a permanent housing solution. Duties of the role: Carrying our viewings and tenancy sign-ups when a move-on property is ready to be let. Undertaking regular tenancy visits Conduct welfare checks on vulnerable tenants to ensure that they are appropriately safeguarded and where necessary complete referrals to partnership agencies. Support and assist tenants with managing their finances, and signposting or referring to appropriate partnership organisations. Responding to reports of Antio Social Behaviour and domestic violence. About you: You will need to have at least 2 year's relevant housing experience and up to date knowledge of welfare benefits along with the ability: To adhere to procedures and deadlines To be proactive with excellent attention to detail To prioritise a heavy workload and have a good telephone manner as your work will involve dealing with the general public responding to calls from tenants and service providers. Benefits: We offer a wide range of benefits including: Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development. Generous annual leave Free life insurance Excellent salary linked pension scheme Supportive relocation package Opportunities for training and development Additional Information: With devolution news and talks evolving, we understand that there may be some uncertainty for those currently serving within the sector. Kent, Medway and all District and Borough Councils in the South East already work closely with each other and a devolution deal would represent the next step forward in that partnership working. The services we currently deliver continue to be vital to our communities and will remain so whatever changes may be proposed in the coming year. This is an exciting, but stable time to join our organisation. We welcome applications from the Armed Forces Community. Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide. Please click the APPLY button and you will be redirected to the council's website to complete your application. Candidates With the Relevant Experience or Job Titles Of; Temporary Housing Officer, Social Housing Advisor, Housing Officer, Housing Services, Accommodation Officer, Housing Administrator, Social Housing Assistant, Social Housing Officer, Temporary Housing Administrator may also be considered for this role.
Job Title: Officer of Temporary Accommodation Location: Ashford, Kent Salary : £32,334 to £35,844 pa depending on skills and experience Plus Lease car or cash alternative of £2,080 pa Job Type: Full time, 18 Month Fixed term contract Working Hours: 37 Hours Per Week Closing Date: 16th March 2025 The focus of the role will to provide a comprehensive multi-disciplinary housing management service for move-on accommodation, ensuring that households moved from temporary accommodation into move-on are supported and signposted to sustain a tenancy and successfully move to a permanent housing solution. Duties of the role: Carrying our viewings and tenancy sign-ups when a move-on property is ready to be let. Undertaking regular tenancy visits Conduct welfare checks on vulnerable tenants to ensure that they are appropriately safeguarded and where necessary complete referrals to partnership agencies. Support and assist tenants with managing their finances, and signposting or referring to appropriate partnership organisations. Responding to reports of Antio Social Behaviour and domestic violence. About you: You will need to have at least 2 year's relevant housing experience and up to date knowledge of welfare benefits along with the ability: To adhere to procedures and deadlines To be proactive with excellent attention to detail To prioritise a heavy workload and have a good telephone manner as your work will involve dealing with the general public responding to calls from tenants and service providers. Benefits: We offer a wide range of benefits including: Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development. Generous annual leave Free life insurance Excellent salary linked pension scheme Supportive relocation package Opportunities for training and development Additional Information: With devolution news and talks evolving, we understand that there may be some uncertainty for those currently serving within the sector. Kent, Medway and all District and Borough Councils in the South East already work closely with each other and a devolution deal would represent the next step forward in that partnership working. The services we currently deliver continue to be vital to our communities and will remain so whatever changes may be proposed in the coming year. This is an exciting, but stable time to join our organisation. We welcome applications from the Armed Forces Community. Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide. Please click the APPLY button and you will be redirected to the council's website to complete your application. Candidates With the Relevant Experience or Job Titles Of; Temporary Housing Officer, Social Housing Advisor, Housing Officer, Housing Services, Accommodation Officer, Housing Administrator, Social Housing Assistant, Social Housing Officer, Temporary Housing Administrator may also be considered for this role.
Feb 19, 2025
Contractor
Job Title: Officer of Temporary Accommodation Location: Ashford, Kent Salary : £32,334 to £35,844 pa depending on skills and experience Plus Lease car or cash alternative of £2,080 pa Job Type: Full time, 18 Month Fixed term contract Working Hours: 37 Hours Per Week Closing Date: 16th March 2025 The focus of the role will to provide a comprehensive multi-disciplinary housing management service for move-on accommodation, ensuring that households moved from temporary accommodation into move-on are supported and signposted to sustain a tenancy and successfully move to a permanent housing solution. Duties of the role: Carrying our viewings and tenancy sign-ups when a move-on property is ready to be let. Undertaking regular tenancy visits Conduct welfare checks on vulnerable tenants to ensure that they are appropriately safeguarded and where necessary complete referrals to partnership agencies. Support and assist tenants with managing their finances, and signposting or referring to appropriate partnership organisations. Responding to reports of Antio Social Behaviour and domestic violence. About you: You will need to have at least 2 year's relevant housing experience and up to date knowledge of welfare benefits along with the ability: To adhere to procedures and deadlines To be proactive with excellent attention to detail To prioritise a heavy workload and have a good telephone manner as your work will involve dealing with the general public responding to calls from tenants and service providers. Benefits: We offer a wide range of benefits including: Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development. Generous annual leave Free life insurance Excellent salary linked pension scheme Supportive relocation package Opportunities for training and development Additional Information: With devolution news and talks evolving, we understand that there may be some uncertainty for those currently serving within the sector. Kent, Medway and all District and Borough Councils in the South East already work closely with each other and a devolution deal would represent the next step forward in that partnership working. The services we currently deliver continue to be vital to our communities and will remain so whatever changes may be proposed in the coming year. This is an exciting, but stable time to join our organisation. We welcome applications from the Armed Forces Community. Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide. Please click the APPLY button and you will be redirected to the council's website to complete your application. Candidates With the Relevant Experience or Job Titles Of; Temporary Housing Officer, Social Housing Advisor, Housing Officer, Housing Services, Accommodation Officer, Housing Administrator, Social Housing Assistant, Social Housing Officer, Temporary Housing Administrator may also be considered for this role.
Job Title: Housing Assistant Hours: 35 per week, permanent contract Please note: This role is 35 hours per week for 2 years for supporting new location then drops to 25 hours per week. Salary: £18,598 Reporting into the Home Manager, responsibilities will include: Implementing and maintaining effective administration and financial systems to meet location, customer and any external requirements. To be accountable for providing accurate information as required and ensuring admin processes and documentation are in place. Managing transactions in line with financial procedures and ensure reporting systems are maintained in the absence of the manager. Complying with CQC essential standards and Anchor procedures. Required knowledge & experience: Level 2 Business Administration or Customer service level 2. Previous experience of working in an office environment. Understanding of financial procedures, debt management, income collection and payroll processes, along with budget management. Managing customers' personal monies and an understanding of confidentiality and data protection within a care setting. Health & safety in the workplace. Required skills: Computer literate with experience of a variety of IT packages. Well organized with good planning skills. Able to produce and present numerical data accurately with attention to detail. Able to work individually and as part of a team. HO22 Anchor - a great place to work Anchor is England's largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life. We're not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities. A rewarding environment From health and happiness to finance and your career, we'll give you all the support you need. Health & happiness Gym, fitness and wellbeing discounts Mental health support Flexible working options Finance Pension plan - contribute between 4% and 8% and we'll match it or better Quick and easy pension transfer service Savings and financial advice, loans, free life assurance Discounts on shopping, holidays, phones, technology and more Career Ongoing personal and professional development programme Leadership Pathways online learning resources Career progression and promotion opportunities To see our full range of benefits, check out our dedicated rewards website Celebrating diversity, celebrating you Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other. We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others. We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.
Dec 15, 2022
Full time
Job Title: Housing Assistant Hours: 35 per week, permanent contract Please note: This role is 35 hours per week for 2 years for supporting new location then drops to 25 hours per week. Salary: £18,598 Reporting into the Home Manager, responsibilities will include: Implementing and maintaining effective administration and financial systems to meet location, customer and any external requirements. To be accountable for providing accurate information as required and ensuring admin processes and documentation are in place. Managing transactions in line with financial procedures and ensure reporting systems are maintained in the absence of the manager. Complying with CQC essential standards and Anchor procedures. Required knowledge & experience: Level 2 Business Administration or Customer service level 2. Previous experience of working in an office environment. Understanding of financial procedures, debt management, income collection and payroll processes, along with budget management. Managing customers' personal monies and an understanding of confidentiality and data protection within a care setting. Health & safety in the workplace. Required skills: Computer literate with experience of a variety of IT packages. Well organized with good planning skills. Able to produce and present numerical data accurately with attention to detail. Able to work individually and as part of a team. HO22 Anchor - a great place to work Anchor is England's largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life. We're not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities. A rewarding environment From health and happiness to finance and your career, we'll give you all the support you need. Health & happiness Gym, fitness and wellbeing discounts Mental health support Flexible working options Finance Pension plan - contribute between 4% and 8% and we'll match it or better Quick and easy pension transfer service Savings and financial advice, loans, free life assurance Discounts on shopping, holidays, phones, technology and more Career Ongoing personal and professional development programme Leadership Pathways online learning resources Career progression and promotion opportunities To see our full range of benefits, check out our dedicated rewards website Celebrating diversity, celebrating you Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other. We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others. We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.
Package Description Team Leader - £12.79 per hour Due to continued growth, we currently have an exciting opportunity for a full time (37.5 hours per week) Team Leader for a new supported living service in Pontardawe . You will be supporting and managing a small team of Support Workers in Neath Port Talbot, our new supported living service which supports up-to 3 individuals with Autism, Learning Disabilities and Mental Health needs. The service consists of 4 bedrooms, with a shared lounge and kitchen area. Our housing-related support service focuses on promoting wellbeing, greater independence and social inclusion. Responsibilities: Work as part of a team delivering high quality support services in accordance with an agreed plan Promote and maintain independence, choice and respect throughout all aspects of the service Adhere to the company's policies and procedures Maintain confidentiality in all aspects of your work Promote and support the health and safety of the service users at all times Maintain a healthy and safe environment Communicate effectively with tenants, families, colleagues, managers and other professionals, both in writing and verbally Undertake any other duties as required by the business Planning rotas and general data recording and reporting, Delivering information to the Administrator by agreed deadlines Requirements: A commitment to supporting people to live lifestyles of their choosing Proven experience at Senior Support Worker or Care Assistant level within a Supported Living environment Ability to work to a high standard on your own initiative and as part of a larger team QCF or NVQ Level 3 in Care, or another relevant field is essential A supervision qualification is desirable but not essential Able to work as part of a team delivering high quality support services in accordance with an agreed plan Demonstrate positive values in line with equal opportunities legislation Able to promote and maintain independence, choice and respect throughout all aspects of the service Maintain confidentiality in all aspects of your work Due to the nature of the role, applicants must be drivers with access to a car Benefits: Annual leave - 5.6 weeks holiday per year DBS Check - we cover the cost of your DBS check and further renewals Duvet Days - get rewarded for coming into work with an extra day off for full attendance Cycle to Work Scheme - a healthy way to travel to work Wellbeing Support, Advice and Guidance - via our Employee Assistance Program though an online portal or over the telephone Qualifications - we can support you to obtain a range of QCF's opening up further career opportunities Staff Referral Scheme - earn up to a generous £1,000 for referring a friend to join our team at accomplish Induction- We pay for you to attend our comprehensive induction and on-going training Accomplish Stars - All of our employees are stars in our eyes and do some amazing things each and every day. Our employees can be awarded with an Accomplish Star and each month, a star is rewarded with a fantastic prize Discounts at Highstreet retailers, days out, gifts, holidays and even when buying a car - available via a Blue Light card that you will have access to as a Health and Social Care Employee Long Service Awards - receive 2 weeks extra annual leave and 2 weeks' pay for reaching 10 years' service! Health Scheme - employees can opt into paying for a cash healthcare plan through their salary. This enables employees to claim back money towards general day to day healthcare such as opticians and dentist Keys Group Keys Group brings together three of the UK's leading and longest-established providers of specialist education, care and activities; Accomplish, Keys and Peak. The organisation provides specialist support and education for more than 2,000 children, young people, adults and families in services and schools across England and Wales. Specialist residential and supported living services for adults with a learning disability, autism, mental health needs and acquired brain injury are provided throughout England and Wales by Accomplish. Keys offers education and care services for children, young people and families across England and Wales through its specialist schools, residential children's homes, activity and intervention and leaving care services, adult resource centre and family assessment centres. Activities are offered by Peak through its seven specialist adventure centres including water sports, treetop and climbing centres, across England Apply now and one of our team will be in touch to discuss how you can begin your rewarding career - No agencies please Please note that due to the vulnerable nature of the people that we support, all applicants must be over the age of 18 AG2
Dec 15, 2022
Full time
Package Description Team Leader - £12.79 per hour Due to continued growth, we currently have an exciting opportunity for a full time (37.5 hours per week) Team Leader for a new supported living service in Pontardawe . You will be supporting and managing a small team of Support Workers in Neath Port Talbot, our new supported living service which supports up-to 3 individuals with Autism, Learning Disabilities and Mental Health needs. The service consists of 4 bedrooms, with a shared lounge and kitchen area. Our housing-related support service focuses on promoting wellbeing, greater independence and social inclusion. Responsibilities: Work as part of a team delivering high quality support services in accordance with an agreed plan Promote and maintain independence, choice and respect throughout all aspects of the service Adhere to the company's policies and procedures Maintain confidentiality in all aspects of your work Promote and support the health and safety of the service users at all times Maintain a healthy and safe environment Communicate effectively with tenants, families, colleagues, managers and other professionals, both in writing and verbally Undertake any other duties as required by the business Planning rotas and general data recording and reporting, Delivering information to the Administrator by agreed deadlines Requirements: A commitment to supporting people to live lifestyles of their choosing Proven experience at Senior Support Worker or Care Assistant level within a Supported Living environment Ability to work to a high standard on your own initiative and as part of a larger team QCF or NVQ Level 3 in Care, or another relevant field is essential A supervision qualification is desirable but not essential Able to work as part of a team delivering high quality support services in accordance with an agreed plan Demonstrate positive values in line with equal opportunities legislation Able to promote and maintain independence, choice and respect throughout all aspects of the service Maintain confidentiality in all aspects of your work Due to the nature of the role, applicants must be drivers with access to a car Benefits: Annual leave - 5.6 weeks holiday per year DBS Check - we cover the cost of your DBS check and further renewals Duvet Days - get rewarded for coming into work with an extra day off for full attendance Cycle to Work Scheme - a healthy way to travel to work Wellbeing Support, Advice and Guidance - via our Employee Assistance Program though an online portal or over the telephone Qualifications - we can support you to obtain a range of QCF's opening up further career opportunities Staff Referral Scheme - earn up to a generous £1,000 for referring a friend to join our team at accomplish Induction- We pay for you to attend our comprehensive induction and on-going training Accomplish Stars - All of our employees are stars in our eyes and do some amazing things each and every day. Our employees can be awarded with an Accomplish Star and each month, a star is rewarded with a fantastic prize Discounts at Highstreet retailers, days out, gifts, holidays and even when buying a car - available via a Blue Light card that you will have access to as a Health and Social Care Employee Long Service Awards - receive 2 weeks extra annual leave and 2 weeks' pay for reaching 10 years' service! Health Scheme - employees can opt into paying for a cash healthcare plan through their salary. This enables employees to claim back money towards general day to day healthcare such as opticians and dentist Keys Group Keys Group brings together three of the UK's leading and longest-established providers of specialist education, care and activities; Accomplish, Keys and Peak. The organisation provides specialist support and education for more than 2,000 children, young people, adults and families in services and schools across England and Wales. Specialist residential and supported living services for adults with a learning disability, autism, mental health needs and acquired brain injury are provided throughout England and Wales by Accomplish. Keys offers education and care services for children, young people and families across England and Wales through its specialist schools, residential children's homes, activity and intervention and leaving care services, adult resource centre and family assessment centres. Activities are offered by Peak through its seven specialist adventure centres including water sports, treetop and climbing centres, across England Apply now and one of our team will be in touch to discuss how you can begin your rewarding career - No agencies please Please note that due to the vulnerable nature of the people that we support, all applicants must be over the age of 18 AG2
