Customer Service Administrator Temporary - permanent job in Chesterfield £28,000 Your new company Hays are excited to be working on a fantastic new job opportunity in Chesterfield. Our client are an international manufacturing organisation who are keen to appoint a Customer Service Administrator to join a busy team. Ideally the successful candidate will have held a similar role previously as a customer service administrator/ sales administrator in a manufacturing/ distribution organisation. Ideally the successful candidate will be a proven technical customer service administrator / sales order processor/ sales administrator. Key Vacancy Information Temporary - Permanent job opportunity Immediate start in April required Full time - 37 hours a week £28,000 + annual company performance benefit 100% Office based Free parking and excellent facilities Chesterfield location Close to Junction 29a. Your new role You will join a busy Customer Service department and the main purpose of the role will be to process customer sales orders which are received via email in SAP. You will then support an international customer base with the coordination of delivery. Successful applicants will be able to demonstrate the experience to fulfil the duties of the role as outlined below; - Receiving customers orders via email and processing sales orders onto SAP - Processing part orders - Providing customers with order acknowledgements - Providing full customer support, order updates etc , management of customer records as required - Work with other departments to progress orders - Liaise with freight agents to arrange transport, provide packing lists and tracking/ collection details - Provide customers with export documentation, certs of origin , EUR1 forms and relevant chamber of commerce docs - Sales invoicing and credit notes What you'll need to succeed The successful candidate will be a proven customer service administrator Ideally you will have some export experience but this is not essential Sales order processing experience is required SAP knowledge would be advantageous What you'll get in return Temporary - Permanent job opportunity Immediate start in April Full time - 37 hours a week £28,000 + annual company performance benefit 100% Office based Free parking and excellent facilities Chesterfield location Close to Junction 29a. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Full time
Customer Service Administrator Temporary - permanent job in Chesterfield £28,000 Your new company Hays are excited to be working on a fantastic new job opportunity in Chesterfield. Our client are an international manufacturing organisation who are keen to appoint a Customer Service Administrator to join a busy team. Ideally the successful candidate will have held a similar role previously as a customer service administrator/ sales administrator in a manufacturing/ distribution organisation. Ideally the successful candidate will be a proven technical customer service administrator / sales order processor/ sales administrator. Key Vacancy Information Temporary - Permanent job opportunity Immediate start in April required Full time - 37 hours a week £28,000 + annual company performance benefit 100% Office based Free parking and excellent facilities Chesterfield location Close to Junction 29a. Your new role You will join a busy Customer Service department and the main purpose of the role will be to process customer sales orders which are received via email in SAP. You will then support an international customer base with the coordination of delivery. Successful applicants will be able to demonstrate the experience to fulfil the duties of the role as outlined below; - Receiving customers orders via email and processing sales orders onto SAP - Processing part orders - Providing customers with order acknowledgements - Providing full customer support, order updates etc , management of customer records as required - Work with other departments to progress orders - Liaise with freight agents to arrange transport, provide packing lists and tracking/ collection details - Provide customers with export documentation, certs of origin , EUR1 forms and relevant chamber of commerce docs - Sales invoicing and credit notes What you'll need to succeed The successful candidate will be a proven customer service administrator Ideally you will have some export experience but this is not essential Sales order processing experience is required SAP knowledge would be advantageous What you'll get in return Temporary - Permanent job opportunity Immediate start in April Full time - 37 hours a week £28,000 + annual company performance benefit 100% Office based Free parking and excellent facilities Chesterfield location Close to Junction 29a. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Managing client relationships, call handling and updating CRM systems Your new company A fantastic opportunity to work for a company that provides professional property surveys and valuations across the UK, conducted by qualified experts. Their services include detailed inspections for homebuyers, comprehensive building surveys, and formal property valuations. They focus on delivering fast, reliable reports using advanced technology, ensuring high standards of customer service. Their approach is designed to simplify the property assessment process, offering peace of mind to clients through clear, actionable insights. Your new role As a Sales Administrator, you will be responsible for managing client relationships, meeting targets and expanding the organisation's customer base. You will be confident and adaptable when engaging with a wide range of clients, mostly warm leads. Your role will involve communicating with various stakeholders. Your contribution will be key to growing the business' client base while upholding the exceptional customer service standards this organisation is known for. Call handling Proactively following up on clients throughout the process Handling email enquiries Working alongside the customer service team to resolve issues efficiently Highlighting issues and feeding back to improve service What you'll need to succeed Strong written and verbal skills Excellent communication and customer service skills Ability to build and maintain relationships Ability to think and act efficiently Confidence, credibility and resilience Customer service or sales experience is desirable What you'll get in return Onsite Parking Employee of the month award Discounts on company products Free hot drinks throughout the day Annual Leave - 22 days plus BH + 1 extra day for each year of service (Up to 5 additional days) Pizza Tuesday Company scheme - (Buy extra time off) Employee Referral scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Full time
Managing client relationships, call handling and updating CRM systems Your new company A fantastic opportunity to work for a company that provides professional property surveys and valuations across the UK, conducted by qualified experts. Their services include detailed inspections for homebuyers, comprehensive building surveys, and formal property valuations. They focus on delivering fast, reliable reports using advanced technology, ensuring high standards of customer service. Their approach is designed to simplify the property assessment process, offering peace of mind to clients through clear, actionable insights. Your new role As a Sales Administrator, you will be responsible for managing client relationships, meeting targets and expanding the organisation's customer base. You will be confident and adaptable when engaging with a wide range of clients, mostly warm leads. Your role will involve communicating with various stakeholders. Your contribution will be key to growing the business' client base while upholding the exceptional customer service standards this organisation is known for. Call handling Proactively following up on clients throughout the process Handling email enquiries Working alongside the customer service team to resolve issues efficiently Highlighting issues and feeding back to improve service What you'll need to succeed Strong written and verbal skills Excellent communication and customer service skills Ability to build and maintain relationships Ability to think and act efficiently Confidence, credibility and resilience Customer service or sales experience is desirable What you'll get in return Onsite Parking Employee of the month award Discounts on company products Free hot drinks throughout the day Annual Leave - 22 days plus BH + 1 extra day for each year of service (Up to 5 additional days) Pizza Tuesday Company scheme - (Buy extra time off) Employee Referral scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Customer Service Administrator Burnley Full time - Permanent 25 days Holidays + BH up to £27,000 DOE Your new companyA well-established manufacturing business operating from their headquarters based in Burnley are actively searching to recruit a Customer Service Administrator. This is due to internal development, as the business is now expanding, this is a full-time permanent placement which can offer career development opportunities to the right candidate. This is a fully office-based role, with free on-site parking, the working pattern is Monday to Friday 08:30am - 5pm with a one hour lunch break. Your new roleAs Customer service administrator you must be able to work with a positive outlook, whilst supporting external customer service and sales teams. Along with additional responsibilities which include: Raising orders and price tickets Support despatch and running reports Liaise with planning Raise new customer orders Raising purchase orders All administration for customer service team What you'll need to succeedTo be successful in securing this position, you must: Meticulous attention to detailExcellent communicator (written and verbal)Organised and calm under pressureFriendly, approachable and flexible - a team playerProactive, positive, enthusiastic - demonstrates "can do" attitudeCommercially awareA good knowledge of IT systems. What you'll get in returnIn return, you will be paid a competitive annual salary up to £27,000 Depending on experience and will receive: 25 days holiday plus bank holidaysFree access to on-site parkingHealthcare benefits including free eye tests and discountsDress down Fridays Uniform if required Internal development Social events throughout the year Friendly and welcoming environment #
Jul 01, 2025
Full time
Customer Service Administrator Burnley Full time - Permanent 25 days Holidays + BH up to £27,000 DOE Your new companyA well-established manufacturing business operating from their headquarters based in Burnley are actively searching to recruit a Customer Service Administrator. This is due to internal development, as the business is now expanding, this is a full-time permanent placement which can offer career development opportunities to the right candidate. This is a fully office-based role, with free on-site parking, the working pattern is Monday to Friday 08:30am - 5pm with a one hour lunch break. Your new roleAs Customer service administrator you must be able to work with a positive outlook, whilst supporting external customer service and sales teams. Along with additional responsibilities which include: Raising orders and price tickets Support despatch and running reports Liaise with planning Raise new customer orders Raising purchase orders All administration for customer service team What you'll need to succeedTo be successful in securing this position, you must: Meticulous attention to detailExcellent communicator (written and verbal)Organised and calm under pressureFriendly, approachable and flexible - a team playerProactive, positive, enthusiastic - demonstrates "can do" attitudeCommercially awareA good knowledge of IT systems. What you'll get in returnIn return, you will be paid a competitive annual salary up to £27,000 Depending on experience and will receive: 25 days holiday plus bank holidaysFree access to on-site parkingHealthcare benefits including free eye tests and discountsDress down Fridays Uniform if required Internal development Social events throughout the year Friendly and welcoming environment #
Lead Generation Administrator We are looking for an enthusiastic customer focused individual to join our Mortgage processing team, as part of our Mortgage Club in our Camberley Office. As an Client Relationship Specialist, you will be working in a fast paced, client focused environment, generating opportunities for mortgage consultants, managing inbound lead flow and distribution, managing renewal activity and providing exceptional post-sale support to our clients. This will be alongside study towards industry recognised qualifications to support your career progression. Main responsibilities of a Client Relationship Specialist Contact and manage potential clients through various channels, including our existing CRM systems and other as required Contact and qualify leads through phone calls, emails and other communication methods Update a database of leads and prospects for future reference Collaborate with sales to assist with effective lead generation Provide exceptional customer service to clients Manage and prioritise multiple tasks and projects to meet deadlines Ability to work across other business departments and assist with other tasks as required Skills and Experience required to be a Client Relationship Specialist Being driven and self-motivated. Good telephone manner, strong relationship building and customer service skills. Ability to use your own initiative and problem solve quickly and efficiently. Outstanding communication skills at all levels, both written and verbal. IT literate (MS Office, Excel and Outlook). Benefits Competitive starting basic salary - £23,859 to £25,000 dependent on qualifications. Up to 10% discretionary bonus, annual. 23 days annual leave from day 1, plus bank holidays, rising to 28 days with length of service. Company sick pay, after probation. Aviva Digicare+, including annual health check up/blood test, 24/7 access to remote NHS GP and nutritional and mental health services. Perks at Work - Discounts on products and services inc electrical & Travel. Discounts on estate agency, mortgage, conveyancing and surveying services. Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme. Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK. Company Pension and Day 1 Life assurance for all colleagues. Dynamo is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. MS02430
Jul 01, 2025
Full time
Lead Generation Administrator We are looking for an enthusiastic customer focused individual to join our Mortgage processing team, as part of our Mortgage Club in our Camberley Office. As an Client Relationship Specialist, you will be working in a fast paced, client focused environment, generating opportunities for mortgage consultants, managing inbound lead flow and distribution, managing renewal activity and providing exceptional post-sale support to our clients. This will be alongside study towards industry recognised qualifications to support your career progression. Main responsibilities of a Client Relationship Specialist Contact and manage potential clients through various channels, including our existing CRM systems and other as required Contact and qualify leads through phone calls, emails and other communication methods Update a database of leads and prospects for future reference Collaborate with sales to assist with effective lead generation Provide exceptional customer service to clients Manage and prioritise multiple tasks and projects to meet deadlines Ability to work across other business departments and assist with other tasks as required Skills and Experience required to be a Client Relationship Specialist Being driven and self-motivated. Good telephone manner, strong relationship building and customer service skills. Ability to use your own initiative and problem solve quickly and efficiently. Outstanding communication skills at all levels, both written and verbal. IT literate (MS Office, Excel and Outlook). Benefits Competitive starting basic salary - £23,859 to £25,000 dependent on qualifications. Up to 10% discretionary bonus, annual. 23 days annual leave from day 1, plus bank holidays, rising to 28 days with length of service. Company sick pay, after probation. Aviva Digicare+, including annual health check up/blood test, 24/7 access to remote NHS GP and nutritional and mental health services. Perks at Work - Discounts on products and services inc electrical & Travel. Discounts on estate agency, mortgage, conveyancing and surveying services. Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme. Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK. Company Pension and Day 1 Life assurance for all colleagues. Dynamo is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. MS02430
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Passionate about delivering excellent customer service. Must be fluent in both oral and written English and German. Excellent IT skills. Knowledge of sales process and ordering systems is desirable but not essential. Excellent communication skills with both internal & external customers. Able to build good relationships at all levels with a positive and flexible approach. Able to solve problems, have initiative, and open to continuous improvement and learning. Must be positive, resilient, and adaptable to change. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return. What we offer you: LIFE Program - providing you the opportunity to develop and take the first steps in progressing your customer care career Contributory pension scheme of up to 6% Opportunity to buy & sell holiday Gym membership discounts Contributory hospital and health cash plan Cycle2Work scheme Eye care vouchers Generous employee discount on Lifeplus nutritional supplements and wellbeing products. Life assurance Discounts at leading brands and retailer Various shift patterns to chose from: Shift: We have two different shift patterns for you to chose from: Shift pattern A: 5 -week rotational shift: Salary: £26,500 Week 1: Monday to Friday. 07:00 - 15:15 UK Time Week 2: Monday, Tuesday, Wednesday, Thursday and Saturday. 07:30 - 15:45 UK Time Week 3: Monday to Friday. 11:00 - 19:15 UK Tim Week 4: Monday, Tuesday, Wednesday, Thursday and Saturday. 08:00 - 16:15 UK Time Week 5: Monday to Friday. 11:45 - 20:00 UK Time Shift pattern B: 5 -week rotational shift (Late Saturday): Salary: £26,575 Week 1: Monday to Friday. 07:00 - 15:15. Week 2: Monday, Tuesday, Wednesday, Thursday 07:30 - 15:45 and Saturday 11:45 - 20:00. Week 3: Monday to Friday. 11:00 - 19:15. Week 4: Monday, Tuesday, Wednesday, Thursday and and Saturday 09:45- 18:00. Week 5: Monday to Friday. 11:45 - 20:00. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Indeed3 Job Types: Full-time, Permanent Pay: £26,500.00-£26,575.00 per year Benefits: Company pension Cycle to work scheme Employee discount Free parking On-site parking Referral programme Ability to commute/relocate: St. Neots: reliably commute or plan to relocate before starting work (required) Application question(s): Please advise if you are interested in shift pattern A, salary £26,500 OR shift pattern B, salary £26,575. Language: German (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots
Jul 01, 2025
Full time
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Passionate about delivering excellent customer service. Must be fluent in both oral and written English and German. Excellent IT skills. Knowledge of sales process and ordering systems is desirable but not essential. Excellent communication skills with both internal & external customers. Able to build good relationships at all levels with a positive and flexible approach. Able to solve problems, have initiative, and open to continuous improvement and learning. Must be positive, resilient, and adaptable to change. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return. What we offer you: LIFE Program - providing you the opportunity to develop and take the first steps in progressing your customer care career Contributory pension scheme of up to 6% Opportunity to buy & sell holiday Gym membership discounts Contributory hospital and health cash plan Cycle2Work scheme Eye care vouchers Generous employee discount on Lifeplus nutritional supplements and wellbeing products. Life assurance Discounts at leading brands and retailer Various shift patterns to chose from: Shift: We have two different shift patterns for you to chose from: Shift pattern A: 5 -week rotational shift: Salary: £26,500 Week 1: Monday to Friday. 07:00 - 15:15 UK Time Week 2: Monday, Tuesday, Wednesday, Thursday and Saturday. 07:30 - 15:45 UK Time Week 3: Monday to Friday. 11:00 - 19:15 UK Tim Week 4: Monday, Tuesday, Wednesday, Thursday and Saturday. 08:00 - 16:15 UK Time Week 5: Monday to Friday. 11:45 - 20:00 UK Time Shift pattern B: 5 -week rotational shift (Late Saturday): Salary: £26,575 Week 1: Monday to Friday. 07:00 - 15:15. Week 2: Monday, Tuesday, Wednesday, Thursday 07:30 - 15:45 and Saturday 11:45 - 20:00. Week 3: Monday to Friday. 11:00 - 19:15. Week 4: Monday, Tuesday, Wednesday, Thursday and and Saturday 09:45- 18:00. Week 5: Monday to Friday. 11:45 - 20:00. Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Indeed3 Job Types: Full-time, Permanent Pay: £26,500.00-£26,575.00 per year Benefits: Company pension Cycle to work scheme Employee discount Free parking On-site parking Referral programme Ability to commute/relocate: St. Neots: reliably commute or plan to relocate before starting work (required) Application question(s): Please advise if you are interested in shift pattern A, salary £26,500 OR shift pattern B, salary £26,575. Language: German (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Passionate about delivering excellent customer service. Must be fluent in both oral and written English and French. Excellent IT skills. Knowledge of sales process and ordering systems is desirable but not essential. Excellent communication skills with both internal & external customers. Able to build good relationships at all levels with a positive and flexible approach. Able to solve problems, have initiative, and open to continuous improvement and learning. Must be positive, resilient, and adaptable to change. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return. What we offer you: LIFE Program - providing you the opportunity to develop and take the first steps in progressing your customer care career Contributory pension scheme of up to 6% Opportunity to buy & sell holiday Gym membership discounts Contributory hospital and health cash plan Cycle2Work scheme Eye care vouchers Generous employee discount on Lifeplus nutritional supplements and wellbeing products. Life assurance Discounts at leading brands and retailer Various shift patterns to chose from: Shift: -2 week rotational shift: Week A: 07:00-15:15 Mon-Fri Week B: 09:45-18:00 Mon-Fri Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Indeed3 Job Types: Full-time, Permanent Pay: Up to £25,000.00 per year Benefits: Company pension Cycle to work scheme Employee discount Free parking On-site parking Referral programme Ability to commute/relocate: St. Neots: reliably commute or plan to relocate before starting work (required) Language: English (required) French (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots
Jul 01, 2025
Full time
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Passionate about delivering excellent customer service. Must be fluent in both oral and written English and French. Excellent IT skills. Knowledge of sales process and ordering systems is desirable but not essential. Excellent communication skills with both internal & external customers. Able to build good relationships at all levels with a positive and flexible approach. Able to solve problems, have initiative, and open to continuous improvement and learning. Must be positive, resilient, and adaptable to change. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return. What we offer you: LIFE Program - providing you the opportunity to develop and take the first steps in progressing your customer care career Contributory pension scheme of up to 6% Opportunity to buy & sell holiday Gym membership discounts Contributory hospital and health cash plan Cycle2Work scheme Eye care vouchers Generous employee discount on Lifeplus nutritional supplements and wellbeing products. Life assurance Discounts at leading brands and retailer Various shift patterns to chose from: Shift: -2 week rotational shift: Week A: 07:00-15:15 Mon-Fri Week B: 09:45-18:00 Mon-Fri Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Indeed3 Job Types: Full-time, Permanent Pay: Up to £25,000.00 per year Benefits: Company pension Cycle to work scheme Employee discount Free parking On-site parking Referral programme Ability to commute/relocate: St. Neots: reliably commute or plan to relocate before starting work (required) Language: English (required) French (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots
Product Development, Private Assets - Associate Director page is loaded Product Development, Private Assets - Associate Director Apply locations London, United Kingdom time type Full time posted on Posted 5 Days Ago job requisition id JR_005673 At Barings, we are as invested in our associates as we are in our clients. We recognize those who work diligently for us and reward them for personal and professional integrity, communication skills, distinct competencies and expertise in specific strategies, ability to collaborate as a team member and true dedication to the interests of our clients. We thank you for your interest in joining the Barings team, and invite you to explore our current employment opportunities. Title: Product Development, Private Assets - Associate Director Department: Product Management (Private Assets) Location: London, UK Barings is a leading global financial services firm dedicated to meeting the evolving investment and capital needs of our clients and customers. Through active asset management and direct origination, we provide innovative solutions and access to differentiated opportunities across public and private capital markets. A subsidiary of MassMutual, Barings maintains a strong global presence with business and investment professionals located across North America, Europe and Asia Pacific. Primary Responsibilities The Product Development - Private Assets role is the internal representative of the investment team, responsible for defining, developing, implementing and maintaining investment products, through their entire lifecycle with the aim of optimising and delivering commercially viable products and initiatives. The role also encompasses, as needed, undertaking proactive market research, analysis and coordination of new product proposals. The Privates Team cover all of the Private Assets products at Barings including Private Credit (mid market direct lending), Real Estate Equity and Debt, Infrastructure Debt, and other alternative and illiquid asset classes . You will serve as an expert within the broader Product Team and be relied upon for technical knowledge related to products, as well as functional knowledge of their areas. You will work on Private Credit initiatives in the main, but will also work across other Private Assets projects too. Key areas of focus include: Product Development and Launch Project manage and socialise fund launches with all relevant stakeholders across Barings. Assist with the structuring, documentation and financial modelling of new and existing funds. Be the subject matter expert for fund commercial terms and mechanics (investor subscription, redemption, and other liquidity terms, ESG guidelines, etc.) Maintenance of technical expertise and understanding of evolving regulatory frameworks, proactively considering efficient responses to change requirements. Shepherd all product launches through Barings governance process. Build strong relationships with and work alongside firm's Client Portfolio Managers, Legal, Compliance, Sales, Operations, Investment, Finance and Risk teams, as well as external legal counsel, fund administrators, service providers and investors to championing cross-team collaboration and ensure effective co-ordination across wide range of stakeholders. Design and establish currency hedging strategies for new and existing European and Global funds. Product Maintenance Serve as the primary investment team representative to internal business partners related to product level activity (including fund economics and investment restrictions). Research and socialisation of product trends and innovations, with a specific focus on fund economics and mechanics. Qualifications/Experienced Required Ideally combined with some or all of the below: + 4 years' experience of working with or on investment funds, ideally within the private assets arena. Practical knowledge of AIFMD, UCITS, European fund range product strategy, development and management - ideally global. Practical experience of private assets investment strategies. Highly organised, numerate with strong attention to detail and excellent project management skills. Advanced Excel skills. Clear communicator, both verbally and written for both internal and external audiences or stakeholders and ranges of seniority. Preferred: Accounting qualification (ACA), CFA or other equivalent qualification Practical understanding of currency markets, FX derivatives and hedging strategies Barings is an Equal Employment Opportunity employer; Minority/Female/Age/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. About Us Barings is a leading global asset management firm dedicated to meeting the evolving investment and capital needs of our clients. We build lasting partnerships that leverage our distinctive expertise across traditional and alternative asset classes to deliver innovative, institutional-quality solutions and service. Our team-driven culture is based on transparency, responsibility and putting our clients' interests first. We listen to our clients to understand their needs, so that we can be a strategic advisor and long-term partner in meeting their unique investment goals. Risk management and protecting our investors' capital over the long term is an essential component of our lasting partnerships. Barings is also committed to building long-term relationships with our associates and providing opportunities and support to help them succeed. With our expanding business and global footprint, Barings offers a wealth of opportunities for associates who share our culture, values and commitment to excellence in client service. As an organization, we believe that a diversity of perspectives and strengths is essential to meeting the evolving needs of our clients, and we are committed to attracting and retaining a talented workforce as diverse as the clients and communities that contribute to our success.
Jul 01, 2025
Full time
Product Development, Private Assets - Associate Director page is loaded Product Development, Private Assets - Associate Director Apply locations London, United Kingdom time type Full time posted on Posted 5 Days Ago job requisition id JR_005673 At Barings, we are as invested in our associates as we are in our clients. We recognize those who work diligently for us and reward them for personal and professional integrity, communication skills, distinct competencies and expertise in specific strategies, ability to collaborate as a team member and true dedication to the interests of our clients. We thank you for your interest in joining the Barings team, and invite you to explore our current employment opportunities. Title: Product Development, Private Assets - Associate Director Department: Product Management (Private Assets) Location: London, UK Barings is a leading global financial services firm dedicated to meeting the evolving investment and capital needs of our clients and customers. Through active asset management and direct origination, we provide innovative solutions and access to differentiated opportunities across public and private capital markets. A subsidiary of MassMutual, Barings maintains a strong global presence with business and investment professionals located across North America, Europe and Asia Pacific. Primary Responsibilities The Product Development - Private Assets role is the internal representative of the investment team, responsible for defining, developing, implementing and maintaining investment products, through their entire lifecycle with the aim of optimising and delivering commercially viable products and initiatives. The role also encompasses, as needed, undertaking proactive market research, analysis and coordination of new product proposals. The Privates Team cover all of the Private Assets products at Barings including Private Credit (mid market direct lending), Real Estate Equity and Debt, Infrastructure Debt, and other alternative and illiquid asset classes . You will serve as an expert within the broader Product Team and be relied upon for technical knowledge related to products, as well as functional knowledge of their areas. You will work on Private Credit initiatives in the main, but will also work across other Private Assets projects too. Key areas of focus include: Product Development and Launch Project manage and socialise fund launches with all relevant stakeholders across Barings. Assist with the structuring, documentation and financial modelling of new and existing funds. Be the subject matter expert for fund commercial terms and mechanics (investor subscription, redemption, and other liquidity terms, ESG guidelines, etc.) Maintenance of technical expertise and understanding of evolving regulatory frameworks, proactively considering efficient responses to change requirements. Shepherd all product launches through Barings governance process. Build strong relationships with and work alongside firm's Client Portfolio Managers, Legal, Compliance, Sales, Operations, Investment, Finance and Risk teams, as well as external legal counsel, fund administrators, service providers and investors to championing cross-team collaboration and ensure effective co-ordination across wide range of stakeholders. Design and establish currency hedging strategies for new and existing European and Global funds. Product Maintenance Serve as the primary investment team representative to internal business partners related to product level activity (including fund economics and investment restrictions). Research and socialisation of product trends and innovations, with a specific focus on fund economics and mechanics. Qualifications/Experienced Required Ideally combined with some or all of the below: + 4 years' experience of working with or on investment funds, ideally within the private assets arena. Practical knowledge of AIFMD, UCITS, European fund range product strategy, development and management - ideally global. Practical experience of private assets investment strategies. Highly organised, numerate with strong attention to detail and excellent project management skills. Advanced Excel skills. Clear communicator, both verbally and written for both internal and external audiences or stakeholders and ranges of seniority. Preferred: Accounting qualification (ACA), CFA or other equivalent qualification Practical understanding of currency markets, FX derivatives and hedging strategies Barings is an Equal Employment Opportunity employer; Minority/Female/Age/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. About Us Barings is a leading global asset management firm dedicated to meeting the evolving investment and capital needs of our clients. We build lasting partnerships that leverage our distinctive expertise across traditional and alternative asset classes to deliver innovative, institutional-quality solutions and service. Our team-driven culture is based on transparency, responsibility and putting our clients' interests first. We listen to our clients to understand their needs, so that we can be a strategic advisor and long-term partner in meeting their unique investment goals. Risk management and protecting our investors' capital over the long term is an essential component of our lasting partnerships. Barings is also committed to building long-term relationships with our associates and providing opportunities and support to help them succeed. With our expanding business and global footprint, Barings offers a wealth of opportunities for associates who share our culture, values and commitment to excellence in client service. As an organization, we believe that a diversity of perspectives and strengths is essential to meeting the evolving needs of our clients, and we are committed to attracting and retaining a talented workforce as diverse as the clients and communities that contribute to our success.
Job Description KFF have a fantastic opportunity for a Purchase Ledger Administrator to join the team on a full-time permanent basis based at our Aylesford office. This role requires you to work Monday - Friday 8.30am - 4.30pm. As a Purchase Ledger Administrator , you will match supplier invoices to stock records, identify discrepancies, and take prompt action to resolve them. Your role involves ensuring efficient processing to meet payment deadlines, while safeguarding the company by ensuring payments are only made for goods received at the agreed price and for services that have been properly authorised. KFF is a regional food wholesaler with c.270 colleagues based near Maidstone, Kent. We are part of Sysco, the world's largest foodservice provider with over 65,000 colleagues globally. KFF has a family feel with a close-knit team, supplying both fantastic local pub and restaurant customers as well as delivering direct to the caterer. Key accountabilities; Match supplier invoices to GRN documentation, ensuring accuracy in quantities and pricing. Investigate and resolve discrepancies with the Goods In and Buying teams. Handle supplier queries professionally and process service invoices for approval. Ensure correct coding of invoices with management accountants. Run payment runs and process payments via Barclays online system. Prepare supplier reconciliations and resolve any outstanding discrepancies. Maintain accurate supplier details and manage new account setups. Handle other administrative tasks such as invoicing and driver fines. You; We are looking for a confident individual who is people orientated and can thrive in a fast paced, demanding, and pressurised environment. You'll have excellent customer service and communication skills and enjoy dealing with different levels of people across the business from other departments. As a suitable candidate you will have excellent organisation skills and have the ability to prioritise your workload ensuring all tasks are completed to the highest standards. What you'll receive: A competitive salary 23 days holiday Pension scheme Discounts on cycle to work scheme, and retail outlets/supermarkets/restaurants and days out through KFF staff sales shop. Staff sales shop. Career progression opportunities - being part of Sysco, the world's leading foodservice business, opens up a world of possibility.
Jul 01, 2025
Full time
Job Description KFF have a fantastic opportunity for a Purchase Ledger Administrator to join the team on a full-time permanent basis based at our Aylesford office. This role requires you to work Monday - Friday 8.30am - 4.30pm. As a Purchase Ledger Administrator , you will match supplier invoices to stock records, identify discrepancies, and take prompt action to resolve them. Your role involves ensuring efficient processing to meet payment deadlines, while safeguarding the company by ensuring payments are only made for goods received at the agreed price and for services that have been properly authorised. KFF is a regional food wholesaler with c.270 colleagues based near Maidstone, Kent. We are part of Sysco, the world's largest foodservice provider with over 65,000 colleagues globally. KFF has a family feel with a close-knit team, supplying both fantastic local pub and restaurant customers as well as delivering direct to the caterer. Key accountabilities; Match supplier invoices to GRN documentation, ensuring accuracy in quantities and pricing. Investigate and resolve discrepancies with the Goods In and Buying teams. Handle supplier queries professionally and process service invoices for approval. Ensure correct coding of invoices with management accountants. Run payment runs and process payments via Barclays online system. Prepare supplier reconciliations and resolve any outstanding discrepancies. Maintain accurate supplier details and manage new account setups. Handle other administrative tasks such as invoicing and driver fines. You; We are looking for a confident individual who is people orientated and can thrive in a fast paced, demanding, and pressurised environment. You'll have excellent customer service and communication skills and enjoy dealing with different levels of people across the business from other departments. As a suitable candidate you will have excellent organisation skills and have the ability to prioritise your workload ensuring all tasks are completed to the highest standards. What you'll receive: A competitive salary 23 days holiday Pension scheme Discounts on cycle to work scheme, and retail outlets/supermarkets/restaurants and days out through KFF staff sales shop. Staff sales shop. Career progression opportunities - being part of Sysco, the world's leading foodservice business, opens up a world of possibility.
Job Title: Insurance & Fines Administrator Location: Downtown Edinburgh Salary: £25,500.00£ Working hours: Monday - Friday 8:30-17:00 About the Role: We are currently recruiting for an Insurance & Fines Administrator to join our team. As an Insurance & Fines Administrator, you will be working in a key strategic role managing all aspects of fines from private and police enquiries, this includes recording the PCN, transferring liability or settling the PCN and recharging the customer any amounts due. You will support several business functions to ensure that we remain compliant. This will include our Damage and Maintenance team with third party claims, support our risk team with insurance processing and supporting our sales team with day-to-day admin. This is a key role to driving our success as a business. Key Responsibilities of an Insurance & Fines Administrator Open mail and separate the PCN's into relevant categories Log the PCN's onto out rental platform ensuring information is accurate and can be relied upon in the future Determine which PCN's can have the liability transferred to the customer and manage this process through the appropriate channel Send PCN's to the relevant customer for their reference Pay relevant PCN's ensuring they are settled promptly to ensure the lowest value is paid minimising costs for all parties Feedback to customers details of repeat offenders to help minimise future PCN's and drive great service Auditing customer insurance documents to ensure that they are compliant and correct Working with our Risk team to obtain insurance approvals, incident details and claim references to reduce our risk as a business. Communicating and liaising with customer to ensure all insurance policies are renewed on time Manage the company MID - responsible for the upload and removal of vehicles on the MID to prevent double insurance. Collaboratively working with our Hire & Logistics team to ensure vehicles are insured for deliveries and collections Audit and compliance administration Any other relevant tasks supporting the wider business Key Requirements Computer Literate Excellent Communicator Team Player Friendly, positive 'Can-Do' attitude Ability to work on own initiative with minimal supervision Looking to take an active role in the development and growth of our business Organised Punctual Great rewards for great work Great customer experiences begin with team members who feel valued and respected. That's why we are committed to looking after our people as much as our customers. We offer: 33 days holiday (including Bank holidays) A Perkbox account, giving you access to more than 250 perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more Employee Assistance Programme (EAP) provided by Health Assured - 24/7 support for your mental health and wellbeing Employee discounts on car rental across Avis Budget Group (including Zipcar) Apply Now! Broxburn Midlothian United Kingdom
Jul 01, 2025
Full time
Job Title: Insurance & Fines Administrator Location: Downtown Edinburgh Salary: £25,500.00£ Working hours: Monday - Friday 8:30-17:00 About the Role: We are currently recruiting for an Insurance & Fines Administrator to join our team. As an Insurance & Fines Administrator, you will be working in a key strategic role managing all aspects of fines from private and police enquiries, this includes recording the PCN, transferring liability or settling the PCN and recharging the customer any amounts due. You will support several business functions to ensure that we remain compliant. This will include our Damage and Maintenance team with third party claims, support our risk team with insurance processing and supporting our sales team with day-to-day admin. This is a key role to driving our success as a business. Key Responsibilities of an Insurance & Fines Administrator Open mail and separate the PCN's into relevant categories Log the PCN's onto out rental platform ensuring information is accurate and can be relied upon in the future Determine which PCN's can have the liability transferred to the customer and manage this process through the appropriate channel Send PCN's to the relevant customer for their reference Pay relevant PCN's ensuring they are settled promptly to ensure the lowest value is paid minimising costs for all parties Feedback to customers details of repeat offenders to help minimise future PCN's and drive great service Auditing customer insurance documents to ensure that they are compliant and correct Working with our Risk team to obtain insurance approvals, incident details and claim references to reduce our risk as a business. Communicating and liaising with customer to ensure all insurance policies are renewed on time Manage the company MID - responsible for the upload and removal of vehicles on the MID to prevent double insurance. Collaboratively working with our Hire & Logistics team to ensure vehicles are insured for deliveries and collections Audit and compliance administration Any other relevant tasks supporting the wider business Key Requirements Computer Literate Excellent Communicator Team Player Friendly, positive 'Can-Do' attitude Ability to work on own initiative with minimal supervision Looking to take an active role in the development and growth of our business Organised Punctual Great rewards for great work Great customer experiences begin with team members who feel valued and respected. That's why we are committed to looking after our people as much as our customers. We offer: 33 days holiday (including Bank holidays) A Perkbox account, giving you access to more than 250 perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more Employee Assistance Programme (EAP) provided by Health Assured - 24/7 support for your mental health and wellbeing Employee discounts on car rental across Avis Budget Group (including Zipcar) Apply Now! Broxburn Midlothian United Kingdom
Job title: Mechanic Department: Service, Damage, Maintenance Reports to: ACL Workshop Development Manager Location: Bathgate Corporate overview: ACL Hire Limited has continuously diversified to provide public and private sector needs in the vehicle sales, services and rental industry. With over 30 years experience we strive to provide the very best quality vehicles on demand throughout the UK. With an experienced and efficient staff base we work to always ensure a high level of customer satisfaction. Job summary: The role of Vehicle Technician consists of: Ability to test, diagnose; carry out repairs and servicing and undertake all mechanical repairs of vehicules to exceelent standards and to the appropriate specification. Examine vehicles, recognise and provide a report on vehicle (or component) defects or systems of impending failure. Technicians replace tyres when worn, damaged or faulty ensuring that all work is carried out in accordance with Technical standards and any work instructions. Tyre replacement work involves but is not limited to; Ability to use a range of tools to aid the Job holder in their role and ability to work on a range of vehicles and make and models. Adhering to manufacturers' procedures and processes wherever relevant. Diagnose the customers' needs by listening, responding and explaining work required, to ensure the vehicle is in a safe and road worthy condition prior to leaving the depot. Identify work and faulty components in accordance with technical standards and any work instructions. Organisational structure: This role will report directly into the ACL Workshop Development Manager. Key accountabilities: Assist in meeting VOR days of vehicles Provide an excellent customer service experience Maintain a good understanding of outsourced third-party suppliers in order to achieve a quick turnaround of vehicle out of service maximising the volume of vehicles available for rent Maintain a close working relationship with individuals throughout the organisation Assist in maintain the parts ordering process for the fleet repair process Assist with all repairs required within the facility and the use of outsource suppliers Authority / influence over resources: Responsible for obtaining the correct information from the customer and thus supplying the correct information through to the ACL Workshop Development Manager and subsequently the workshop technician(s) and associated administration staff Authority for change: Limited within the service department and only upon approval from the ACL Workshop Development Manager or via ACL Hire Operations Manager Able to propose changes to the ACL Workshop Development Manager Internal / external interaction: Be in direct contact with the ACL Workshop Development Manager & Lead Damage and Maintenance Administrator Ability to interact with team members, customers and public Person Specification Education and professional qualifications: Essential Full UK driving licence Customer service focussed Be able to provide a clear understanding to customers of any work that requires to be undertaken to their vehicle(s) Automotive Qualification: IMI Level 3 Diploma in Light Vehicle Maintenance and Repair or equivalent (i.e. City & Guilds) as a minimum Work experience / background: Essential A team player mindset but remain competitive Worked in previous environment - mobile or workshop Worked with all types of commercial vehicles and be able to multi-task jobs Desirable Customer focused person Great attitude to work Work as part of a team Technical / business skills & knowledge: Essential Financial awareness Ability to make decisions quickly taking into account all the issues Assist and maintain a process or function effectively and efficiently Competent written and verbal communication skills. Ability to work alongside and others to ensure performance levels Be able to work as part of a team with motivation and continuously improving performance. Desirable Be able to have the foresight and ability to forward plan Work with IDS machine Other requirements: Essential Effectively communicate with individuals within the organisation and with customers Maintain a high level of commitment to the Customer Led, Service Driven vision to make ACL Hire/Avis Budget the best provider of vehicle rental service as determined by our customer. Desirable Complete regular training to company and/or industry standards Broxburn Midlothian United Kingdom
Jul 01, 2025
Full time
Job title: Mechanic Department: Service, Damage, Maintenance Reports to: ACL Workshop Development Manager Location: Bathgate Corporate overview: ACL Hire Limited has continuously diversified to provide public and private sector needs in the vehicle sales, services and rental industry. With over 30 years experience we strive to provide the very best quality vehicles on demand throughout the UK. With an experienced and efficient staff base we work to always ensure a high level of customer satisfaction. Job summary: The role of Vehicle Technician consists of: Ability to test, diagnose; carry out repairs and servicing and undertake all mechanical repairs of vehicules to exceelent standards and to the appropriate specification. Examine vehicles, recognise and provide a report on vehicle (or component) defects or systems of impending failure. Technicians replace tyres when worn, damaged or faulty ensuring that all work is carried out in accordance with Technical standards and any work instructions. Tyre replacement work involves but is not limited to; Ability to use a range of tools to aid the Job holder in their role and ability to work on a range of vehicles and make and models. Adhering to manufacturers' procedures and processes wherever relevant. Diagnose the customers' needs by listening, responding and explaining work required, to ensure the vehicle is in a safe and road worthy condition prior to leaving the depot. Identify work and faulty components in accordance with technical standards and any work instructions. Organisational structure: This role will report directly into the ACL Workshop Development Manager. Key accountabilities: Assist in meeting VOR days of vehicles Provide an excellent customer service experience Maintain a good understanding of outsourced third-party suppliers in order to achieve a quick turnaround of vehicle out of service maximising the volume of vehicles available for rent Maintain a close working relationship with individuals throughout the organisation Assist in maintain the parts ordering process for the fleet repair process Assist with all repairs required within the facility and the use of outsource suppliers Authority / influence over resources: Responsible for obtaining the correct information from the customer and thus supplying the correct information through to the ACL Workshop Development Manager and subsequently the workshop technician(s) and associated administration staff Authority for change: Limited within the service department and only upon approval from the ACL Workshop Development Manager or via ACL Hire Operations Manager Able to propose changes to the ACL Workshop Development Manager Internal / external interaction: Be in direct contact with the ACL Workshop Development Manager & Lead Damage and Maintenance Administrator Ability to interact with team members, customers and public Person Specification Education and professional qualifications: Essential Full UK driving licence Customer service focussed Be able to provide a clear understanding to customers of any work that requires to be undertaken to their vehicle(s) Automotive Qualification: IMI Level 3 Diploma in Light Vehicle Maintenance and Repair or equivalent (i.e. City & Guilds) as a minimum Work experience / background: Essential A team player mindset but remain competitive Worked in previous environment - mobile or workshop Worked with all types of commercial vehicles and be able to multi-task jobs Desirable Customer focused person Great attitude to work Work as part of a team Technical / business skills & knowledge: Essential Financial awareness Ability to make decisions quickly taking into account all the issues Assist and maintain a process or function effectively and efficiently Competent written and verbal communication skills. Ability to work alongside and others to ensure performance levels Be able to work as part of a team with motivation and continuously improving performance. Desirable Be able to have the foresight and ability to forward plan Work with IDS machine Other requirements: Essential Effectively communicate with individuals within the organisation and with customers Maintain a high level of commitment to the Customer Led, Service Driven vision to make ACL Hire/Avis Budget the best provider of vehicle rental service as determined by our customer. Desirable Complete regular training to company and/or industry standards Broxburn Midlothian United Kingdom
A leading technology infrastructure company are looking for an IT Consultant to join the team. This role will be a vital technical and communications link for the business hardware solutions and will offer you the opportunity to work with some of the biggest blue-chip organisations across EMEA. Please note, this role offers hybrid working, ideally you will live a commutable distance to travel into Central London once or twice per week for any client meetings or test lab access. This role would also suit candidates looking for a Technical Presales Consultant, Solutions Architect, Solutions Consultant, Senior Systems Engineer, Systems Administrator, Infrastructure Architect or Solutions Engineer role. As the IT Consultant, you will play a key technical role, it is a hands-on position and you will be responsible for architecting and implementing best remote desktop and virtualised solutions for the business clients. You will work closely with sales and technical teams, providing pre-sales and post-sales support and you will also contribute to solution design, proof-of-concept implementation and production rollouts. Your key responsibilities as IT Consultant will include ensuring that sales propositions are technically sound and deliverable, lead on customer and prospect discovery sessions and mapping potential solutions and develop and present technical proposals, solution architectures and detailed design documentation. You will play an integral role in the final solution design, oversee implementation and provide technical support as part of L3/L4 support escalation, you will optimise system performance and develop and deliver professional services for customer implementations. You will be a trusted technical advisor to customers, providing guidance and responding to queries, you will conduct system audits, health checks and provide training and documentation for internal teams and customers. The ideal candidate will have experience delivering technical projects and enterprise IT solutions with pre-sales experience. You will have a strong background in Citrix, Hyper-V, VMware VDI solutions and virtualisation technologies, hands-on experience with Linux and Windows operating systems, proficiency in remote access protocols including Citrix, Omnissa Horizon and HP Anyware/PCoIP and knowledge of networking principles. The salary on offer for this role is £65,000 - £75,000 per annum plus benefits package. >
Jul 01, 2025
Full time
A leading technology infrastructure company are looking for an IT Consultant to join the team. This role will be a vital technical and communications link for the business hardware solutions and will offer you the opportunity to work with some of the biggest blue-chip organisations across EMEA. Please note, this role offers hybrid working, ideally you will live a commutable distance to travel into Central London once or twice per week for any client meetings or test lab access. This role would also suit candidates looking for a Technical Presales Consultant, Solutions Architect, Solutions Consultant, Senior Systems Engineer, Systems Administrator, Infrastructure Architect or Solutions Engineer role. As the IT Consultant, you will play a key technical role, it is a hands-on position and you will be responsible for architecting and implementing best remote desktop and virtualised solutions for the business clients. You will work closely with sales and technical teams, providing pre-sales and post-sales support and you will also contribute to solution design, proof-of-concept implementation and production rollouts. Your key responsibilities as IT Consultant will include ensuring that sales propositions are technically sound and deliverable, lead on customer and prospect discovery sessions and mapping potential solutions and develop and present technical proposals, solution architectures and detailed design documentation. You will play an integral role in the final solution design, oversee implementation and provide technical support as part of L3/L4 support escalation, you will optimise system performance and develop and deliver professional services for customer implementations. You will be a trusted technical advisor to customers, providing guidance and responding to queries, you will conduct system audits, health checks and provide training and documentation for internal teams and customers. The ideal candidate will have experience delivering technical projects and enterprise IT solutions with pre-sales experience. You will have a strong background in Citrix, Hyper-V, VMware VDI solutions and virtualisation technologies, hands-on experience with Linux and Windows operating systems, proficiency in remote access protocols including Citrix, Omnissa Horizon and HP Anyware/PCoIP and knowledge of networking principles. The salary on offer for this role is £65,000 - £75,000 per annum plus benefits package. >
Property Administrator We are looking for an enthusiastic and highly motivated Customer Service Specialist (Also known locally as a Property Administrator ) to complement our Property Management Team within our Lettings Department in Bromley . As a Property Manager you will provide property management and tenancy support services to branches, landlords and tenants. We offer a competitive salary of £25,000, including the following benefits: Aviva Digicare + workplace / Car leasing and cycle to work scheme Colleague discount scheme / Perks at work / Gym discounts Life assurance / Workplace pension scheme What's in it for you as a Property Administrator? Get full training and development A good understanding of estate agency business Fast paced, fun environment Regular team meetings Full company briefings A career pathway Key responsibilities of a Property Administrator Act as a central point of contact managing the effective resolution of queries from clients and staff Coordinating urgent and routine repairs and maintenance Liaising with trades people/contractors and keeping customers up to date Organising safety inspections and managing remedial works Liaising with landlords following regular property visits Assisting customers with general tenancy queries Carrying out weekly partnership calls with colleagues and welcome calls with new customers Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners Providing a first-class service to maximise customer retention Ensuring personal and team deadlines are met, service levels maintained and KPI's achieved Skills and Experience required to be successful as a Property Administrator Strong customer service skills and confident communicator Good team player Ability to stay calm under pressure Excellent negotiation and influencing skills Excellent planning and organisational skills Good analytical ability Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. CC00607
Jul 01, 2025
Full time
Property Administrator We are looking for an enthusiastic and highly motivated Customer Service Specialist (Also known locally as a Property Administrator ) to complement our Property Management Team within our Lettings Department in Bromley . As a Property Manager you will provide property management and tenancy support services to branches, landlords and tenants. We offer a competitive salary of £25,000, including the following benefits: Aviva Digicare + workplace / Car leasing and cycle to work scheme Colleague discount scheme / Perks at work / Gym discounts Life assurance / Workplace pension scheme What's in it for you as a Property Administrator? Get full training and development A good understanding of estate agency business Fast paced, fun environment Regular team meetings Full company briefings A career pathway Key responsibilities of a Property Administrator Act as a central point of contact managing the effective resolution of queries from clients and staff Coordinating urgent and routine repairs and maintenance Liaising with trades people/contractors and keeping customers up to date Organising safety inspections and managing remedial works Liaising with landlords following regular property visits Assisting customers with general tenancy queries Carrying out weekly partnership calls with colleagues and welcome calls with new customers Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners Providing a first-class service to maximise customer retention Ensuring personal and team deadlines are met, service levels maintained and KPI's achieved Skills and Experience required to be successful as a Property Administrator Strong customer service skills and confident communicator Good team player Ability to stay calm under pressure Excellent negotiation and influencing skills Excellent planning and organisational skills Good analytical ability Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. CC00607
Branch Administrator We are excited to announce a fantastic career opportunity for a Branch Administrator to join our Connells sales team in Bitterne- Southampton . In this role, you will assist the Branch Manager and the wider team with a range of administrative tasks, including: Supporting the team with various requests, such as loading details onto property portals Ensuring office expenditure is maintained within budgeted levels Dealing with customer queries both over the phone, via email and face-to-face About You: Highly efficient, organised, and detail-oriented Confident with a professional demeanour Proficient in IT, especially Microsoft Office and Excel Outstanding customer service skills Self-motivated and able to prioritise multiple tasks Quick to learn new processes Benefits: Competitive salary (based on experience) Access to Perks at Work - discounts on major brands and services Business mileage reimbursement for travel between branches Generous holiday entitlement plus bank holidays Key Qualities for Success: Responsible: Lead by example, always putting the customer first and upholding strong ethical standards. Clear Communicator: Use straightforward, everyday language to simplify complex information. Passionate and Determined: Work towards achieving personal, team, and business goals. Authentic: Build strong relationships with colleagues and leaders, maintaining an approachable, friendly attitude. If you're passionate about what you do and thrive in a fast-paced, positive environment, we want to hear from you. Apply with your CV today to join us and build an exciting and rewarding career journey! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. EACS07116
Jul 01, 2025
Full time
Branch Administrator We are excited to announce a fantastic career opportunity for a Branch Administrator to join our Connells sales team in Bitterne- Southampton . In this role, you will assist the Branch Manager and the wider team with a range of administrative tasks, including: Supporting the team with various requests, such as loading details onto property portals Ensuring office expenditure is maintained within budgeted levels Dealing with customer queries both over the phone, via email and face-to-face About You: Highly efficient, organised, and detail-oriented Confident with a professional demeanour Proficient in IT, especially Microsoft Office and Excel Outstanding customer service skills Self-motivated and able to prioritise multiple tasks Quick to learn new processes Benefits: Competitive salary (based on experience) Access to Perks at Work - discounts on major brands and services Business mileage reimbursement for travel between branches Generous holiday entitlement plus bank holidays Key Qualities for Success: Responsible: Lead by example, always putting the customer first and upholding strong ethical standards. Clear Communicator: Use straightforward, everyday language to simplify complex information. Passionate and Determined: Work towards achieving personal, team, and business goals. Authentic: Build strong relationships with colleagues and leaders, maintaining an approachable, friendly attitude. If you're passionate about what you do and thrive in a fast-paced, positive environment, we want to hear from you. Apply with your CV today to join us and build an exciting and rewarding career journey! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. EACS07116
Mortgage Administrator We are looking for a Mortgage Administrator to work within our busy Sales Progression Team. You will be progression mortgage applications through to completion, contacting solicitors, lenders, Mortgage Consultants and customers to obtain up to date relevant information. You will have strong customer service skills and be confident over the phone dealing with application requirements and resolving any issues that arise. Working Hours: Mon - Fri 9.00 - 5.30 £24,250 Per Annum Key roles and responsibilities to be a successful Mortgage Administrator include: Proactively progressing individual cases from mortgage application through to completion Working as a part of a vibrant team to support our Mortgage Consultants pipelines Maintaining a positive relationship with customers and Mortgage Consultants Prioritising and organising your workload to ensure the best outcome is achieved Problem solving when required to move purchases and re-mortgages along Skills and experience required to be a successful Mortgage Administrator: Have strong communication skills, dealing with people over the phone and through emails and letters Be confident to deal with issues as they arise, finding solutions and progressing the mortgage application to completion Work at pace, reviewing data and ensuring information is up to date and accurate Build relationships quickly, through strong customer service skills with key people Be driven and motivated to manage your own workload and meet deadlines What can we offer you? Superb training and development programme with clear career progression opportunities. Opportunity to earn industry leading qualification. Group Discounts on Property Services. Free access to Lakeshore Fitness. Onsite free parking or shuttle bus from central MK Station. Subsidised onsite café in addition to Lakeshore Café situated on the business park. 25 days holiday entitlement in addition to Bank Holidays. Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 1200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. CC00606
Jul 01, 2025
Full time
Mortgage Administrator We are looking for a Mortgage Administrator to work within our busy Sales Progression Team. You will be progression mortgage applications through to completion, contacting solicitors, lenders, Mortgage Consultants and customers to obtain up to date relevant information. You will have strong customer service skills and be confident over the phone dealing with application requirements and resolving any issues that arise. Working Hours: Mon - Fri 9.00 - 5.30 £24,250 Per Annum Key roles and responsibilities to be a successful Mortgage Administrator include: Proactively progressing individual cases from mortgage application through to completion Working as a part of a vibrant team to support our Mortgage Consultants pipelines Maintaining a positive relationship with customers and Mortgage Consultants Prioritising and organising your workload to ensure the best outcome is achieved Problem solving when required to move purchases and re-mortgages along Skills and experience required to be a successful Mortgage Administrator: Have strong communication skills, dealing with people over the phone and through emails and letters Be confident to deal with issues as they arise, finding solutions and progressing the mortgage application to completion Work at pace, reviewing data and ensuring information is up to date and accurate Build relationships quickly, through strong customer service skills with key people Be driven and motivated to manage your own workload and meet deadlines What can we offer you? Superb training and development programme with clear career progression opportunities. Opportunity to earn industry leading qualification. Group Discounts on Property Services. Free access to Lakeshore Fitness. Onsite free parking or shuttle bus from central MK Station. Subsidised onsite café in addition to Lakeshore Café situated on the business park. 25 days holiday entitlement in addition to Bank Holidays. Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 1200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. CC00606
Sale Administrator At Fox & Sons, part of the Connells Group, we're looking for a highly motivated Sales Administrator who will be given training to develop into a Sales Negotiator to support our fantastic team in Southampton. The Sales Administrator is an entry level role where you will learn all aspects of Estate Agency model and be taken through an industry leading development and training program. What's in it for you as our Sales Administrator ? Industry leading training and development Demonstrable career ladder Opportunities for progression Supportive, rewarding and fun environment Team incentives Understanding of operations within an estate agency business Opportunity to generate Sales and earn commission Car expenses Key responsibilities of a Sales Administrator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offer s, agree sales & progress sales though to exchange and completion. You will also support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone Skills and experience required to be a successful Sales Administrator Sales, Customer Service or Administration experience Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Fox & Sons is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. EACS07076
Jul 01, 2025
Full time
Sale Administrator At Fox & Sons, part of the Connells Group, we're looking for a highly motivated Sales Administrator who will be given training to develop into a Sales Negotiator to support our fantastic team in Southampton. The Sales Administrator is an entry level role where you will learn all aspects of Estate Agency model and be taken through an industry leading development and training program. What's in it for you as our Sales Administrator ? Industry leading training and development Demonstrable career ladder Opportunities for progression Supportive, rewarding and fun environment Team incentives Understanding of operations within an estate agency business Opportunity to generate Sales and earn commission Car expenses Key responsibilities of a Sales Administrator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offer s, agree sales & progress sales though to exchange and completion. You will also support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone Skills and experience required to be a successful Sales Administrator Sales, Customer Service or Administration experience Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Fox & Sons is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. EACS07076
Twin Group is an award-winning provider of education, travel, work experience, accommodation, and employment services. We offer a diverse number of life-enhancing services to our clients, and every member of our team is essential in achieving this. We are seeking a dynamic Group Travel Executive to design and manage tailored educational tours across the UK. If you are passionate about delivering exceptional group travel experiences and have a background in tourism or event coordination, we have the perfect role for you! As a Group Travel Executive, you will craft and manage bespoke educational tours, including. Delivering stellar end-to-end customer service. Achieving sales targets and providing detailed quotations. Collaborating with our sales team to expand our clientele. You will be part of an award-winning team dedicated to educational excellence. You will flex your language skills and connect with European customers, whilst enjoying a dynamic role with the opportunity to handle complex travel arrangements and group events. You will enjoy a varied role with opportunities for evening and emergency cover work. Essential Role Requirements: Experience in tourism or event coordination is Essential. Strong planning, organisational, and multitasking skills, with experience managing multiple projects simultaneously. A keen eye for detail and ability to adapt to last-minute changes. Fluent in French speaking and written Benefits: up to 25 days annual leave (pro rata) + bank holidays per year. Birthday day off. Pension contributions. Employee Assistance Programme. Death in service benefit. Career development opportunities. Opportunities for professional development and networking. A dynamic and supportive working environment, plus more. The successful candidate must be able to work in the UK. Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself. All gaps in CVs must be explained satisfactorily. Proof of identity and qualifications will be required. Successful candidates will be required to complete a one-hour on-line safeguarding training prior to commencing employment. We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. Disability Confident Employer Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme.? If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place.? We ask all applicants if they want to be considered under this scheme. ?By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way including any reasonable adjustments you may need if you are employed. Access to Work Scheme You can apply for Access to Work if you need support to get back to work. You can apply using the online service or apply by phoning Jobcentre Plus on: Telephone: or Textphone:
Jul 01, 2025
Full time
Twin Group is an award-winning provider of education, travel, work experience, accommodation, and employment services. We offer a diverse number of life-enhancing services to our clients, and every member of our team is essential in achieving this. We are seeking a dynamic Group Travel Executive to design and manage tailored educational tours across the UK. If you are passionate about delivering exceptional group travel experiences and have a background in tourism or event coordination, we have the perfect role for you! As a Group Travel Executive, you will craft and manage bespoke educational tours, including. Delivering stellar end-to-end customer service. Achieving sales targets and providing detailed quotations. Collaborating with our sales team to expand our clientele. You will be part of an award-winning team dedicated to educational excellence. You will flex your language skills and connect with European customers, whilst enjoying a dynamic role with the opportunity to handle complex travel arrangements and group events. You will enjoy a varied role with opportunities for evening and emergency cover work. Essential Role Requirements: Experience in tourism or event coordination is Essential. Strong planning, organisational, and multitasking skills, with experience managing multiple projects simultaneously. A keen eye for detail and ability to adapt to last-minute changes. Fluent in French speaking and written Benefits: up to 25 days annual leave (pro rata) + bank holidays per year. Birthday day off. Pension contributions. Employee Assistance Programme. Death in service benefit. Career development opportunities. Opportunities for professional development and networking. A dynamic and supportive working environment, plus more. The successful candidate must be able to work in the UK. Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself. All gaps in CVs must be explained satisfactorily. Proof of identity and qualifications will be required. Successful candidates will be required to complete a one-hour on-line safeguarding training prior to commencing employment. We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. Disability Confident Employer Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme.? If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place.? We ask all applicants if they want to be considered under this scheme. ?By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way including any reasonable adjustments you may need if you are employed. Access to Work Scheme You can apply for Access to Work if you need support to get back to work. You can apply using the online service or apply by phoning Jobcentre Plus on: Telephone: or Textphone:
Customer Service Administrator We are a reputable Glass Manufacturer based in Park Royal, London for over 15 years. We are seeking an enthusiastic sales and customer service assistant to join our team and help provide excellent customer service and maintain the administration of our office. There is a strong focus on providing high quality telephone support to our customers, so a courteous and confident telephone manner is essential. The Role: A busy and varied role, the post-holder will be responsible for providing high quality Sales and Customer Service support within the customer service team. Responsibilities will include: • Responding to customer calls and resolving queries • Following up on quotations and potential orders • Greeting visitors and general reception duties • Filing and other administrative tasks Essential Skills: • Must be organised and efficient • Excellent Communication Skills, with polite telephone manner • Good IT skills • Able to deal with customer complaints • Good customer service • Able to work under pressure We have a small and friendly office team who are based in the factory. This is a busy and challenging role and some flexibility in duties will be required. Excellent command of English is essential (both verbal and written). Working Time: Mon - Fri, 8 hrs a day 9:00am - 5:30pm Salary is negotiable depending on experience. Go to: All Jobs customer service jobs Customer Service Administrator Job Posted: Yesterday Place: North West London, London Customer Service Administrator We are a reputable Glass Manufacturer based in Park Royal, London for over 15 years. We are seeking an enthusiastic sales and customer service assistant to join our team and help provide excellent customer service and maintain the administration of our office. There is a strong focus on providing high quality telephone support to our customers, so a courteous and confident telephone manner is essential. The Role: A busy and varied role, the post-holder will be responsible for providing high quality Sales and Customer Service support within the customer service team. Responsibilities will include: • Responding to customer calls and resolving queries • Following up on quotations and potential orders • Greeting visitors and general reception duties • Filing and other administrative tasks Essential Skills: • Must be organised and efficient • Excellent Communication Skills, with polite telephone manner • Good IT skills • Able to deal with customer complaints • Good customer service • Able to work under pressure We have a small and friendly office team who are based in the factory. This is a busy and challenging role and some flexibility in duties will be required. Excellent command of English is essential (both verbal and written). Working Time: Mon - Fri, 8 hrs a day 9:00am - 5:30pm Salary is negotiable depending on experience. Report Apply Now Attention to job seekers Do NOT give money to employers or recruiters. The Employer should provide all the documents free of charge including visa and document processing. Real recruiting agencies get paid by the employer, they do not need your money. If an author of a job advert on asks for money please report it.
Jul 01, 2025
Full time
Customer Service Administrator We are a reputable Glass Manufacturer based in Park Royal, London for over 15 years. We are seeking an enthusiastic sales and customer service assistant to join our team and help provide excellent customer service and maintain the administration of our office. There is a strong focus on providing high quality telephone support to our customers, so a courteous and confident telephone manner is essential. The Role: A busy and varied role, the post-holder will be responsible for providing high quality Sales and Customer Service support within the customer service team. Responsibilities will include: • Responding to customer calls and resolving queries • Following up on quotations and potential orders • Greeting visitors and general reception duties • Filing and other administrative tasks Essential Skills: • Must be organised and efficient • Excellent Communication Skills, with polite telephone manner • Good IT skills • Able to deal with customer complaints • Good customer service • Able to work under pressure We have a small and friendly office team who are based in the factory. This is a busy and challenging role and some flexibility in duties will be required. Excellent command of English is essential (both verbal and written). Working Time: Mon - Fri, 8 hrs a day 9:00am - 5:30pm Salary is negotiable depending on experience. Go to: All Jobs customer service jobs Customer Service Administrator Job Posted: Yesterday Place: North West London, London Customer Service Administrator We are a reputable Glass Manufacturer based in Park Royal, London for over 15 years. We are seeking an enthusiastic sales and customer service assistant to join our team and help provide excellent customer service and maintain the administration of our office. There is a strong focus on providing high quality telephone support to our customers, so a courteous and confident telephone manner is essential. The Role: A busy and varied role, the post-holder will be responsible for providing high quality Sales and Customer Service support within the customer service team. Responsibilities will include: • Responding to customer calls and resolving queries • Following up on quotations and potential orders • Greeting visitors and general reception duties • Filing and other administrative tasks Essential Skills: • Must be organised and efficient • Excellent Communication Skills, with polite telephone manner • Good IT skills • Able to deal with customer complaints • Good customer service • Able to work under pressure We have a small and friendly office team who are based in the factory. This is a busy and challenging role and some flexibility in duties will be required. Excellent command of English is essential (both verbal and written). Working Time: Mon - Fri, 8 hrs a day 9:00am - 5:30pm Salary is negotiable depending on experience. Report Apply Now Attention to job seekers Do NOT give money to employers or recruiters. The Employer should provide all the documents free of charge including visa and document processing. Real recruiting agencies get paid by the employer, they do not need your money. If an author of a job advert on asks for money please report it.
Full-time Company Description We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive, and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people experience so they can spend time on meaningful high-value work they live for. Read more on our website about how we transform work and how people feel about it, so our customers and their people can thrive. Job Description As a Customer Success Manager, you will play a critical role in driving customer satisfaction and success by ensuring that clients fully leverage our products and services. Your mission will be to guide clients through a tailored success plan, built collaboratively to meet their unique business needs and objectives. You will be their trusted advisor, helping them navigate their Success Catalogue options, utilize their Success Points effectively, and access our specialized educational resources. This position requires a deep understanding of customer success strategies, outstanding project management skills, and a customer-first mindset. Key Responsibilities Success Planning : Develop and implement a customized success plan for each client, with clear goals, timelines, KPIs, and action items. Regularly check in with clients to monitor progress, address challenges, and adjust strategies as needed. Customer Engagement : Act as the primary point of contact for clients, fostering long-term relationships and continuously enhancing their experience. Collaborate with clients to maximize the value of their Success Points and provide guidance on available resources and services. Education and Enablement : Support client teams by coordinating access to premium education content for administrators and end-users. Conduct onboarding sessions to introduce clients to available educational resources, ensuring they are well-equipped to make the most of our products. Voice of the Customer (VoC) : Be the internal advocate for the customer, gathering and understanding feedback and data to improve their outcomes and experience; turn insights into action. Upselling and Cross-selling : Identify and drive up/cross-sell opportunities through CSM qualified leads in cooperation with sales colleagues. Qualifications Excellent communication skills, fluent in Norwegian and English (verbal and written), with the ability to convey complex information clearly to clients. Proven experience in Customer Success, Account Management, or a related role within a SaaS or software company. Demonstrated ability to build and maintain strategic client relationships, with a focus on delivering exceptional service. Strong understanding of customer success planning, KPI tracking, and action planning. Proficiency in project management and the ability to multitask across various client needs. Familiarity with ERP, SaaS, and financial processes is an advantage. Eagerness to learn and a structured, fact-based work approach. Strong work ethic and high level of integrity. Additional Information Join Unit4 and be part of one of the most exciting journeys in the cloud ERP software space. We're a fast-paced, high-growth, people-centric company, delivering enterprise software for a great people experience, and offering our own people a host of benefits and development opportunities. Grow with us! At Unit4, we offer: A culture built on trust-giving you the freedom and autonomy to succeed; Balance-with our uncapped time off policy, remote work opportunities, and Global Wellbeing Days when the whole company can switch off and prioritize well-being; Talented colleagues, role models, and mentors-work, learn, and be inspired by some of the best talent in the software industry; A commitment to sustainability-with initiatives such as our Act4Good program, engaging everyone at Unit4 to benefit society and the planet; A safe and inclusive working environment-supported by Employee Resource Groups open to all, including Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, and People of Color at Unit4. This role may require security clearance for customer projects and access to sensitive (customer) data. After accepting our offer, we may ask for background checks, which could include disclosure of personal information such as criminal record declaration, right to work, personal identification, and work history. We will handle all information according to local privacy laws and keep your data secure. Questions? Feel free to reach out!
Jul 01, 2025
Full time
Full-time Company Description We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive, and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people experience so they can spend time on meaningful high-value work they live for. Read more on our website about how we transform work and how people feel about it, so our customers and their people can thrive. Job Description As a Customer Success Manager, you will play a critical role in driving customer satisfaction and success by ensuring that clients fully leverage our products and services. Your mission will be to guide clients through a tailored success plan, built collaboratively to meet their unique business needs and objectives. You will be their trusted advisor, helping them navigate their Success Catalogue options, utilize their Success Points effectively, and access our specialized educational resources. This position requires a deep understanding of customer success strategies, outstanding project management skills, and a customer-first mindset. Key Responsibilities Success Planning : Develop and implement a customized success plan for each client, with clear goals, timelines, KPIs, and action items. Regularly check in with clients to monitor progress, address challenges, and adjust strategies as needed. Customer Engagement : Act as the primary point of contact for clients, fostering long-term relationships and continuously enhancing their experience. Collaborate with clients to maximize the value of their Success Points and provide guidance on available resources and services. Education and Enablement : Support client teams by coordinating access to premium education content for administrators and end-users. Conduct onboarding sessions to introduce clients to available educational resources, ensuring they are well-equipped to make the most of our products. Voice of the Customer (VoC) : Be the internal advocate for the customer, gathering and understanding feedback and data to improve their outcomes and experience; turn insights into action. Upselling and Cross-selling : Identify and drive up/cross-sell opportunities through CSM qualified leads in cooperation with sales colleagues. Qualifications Excellent communication skills, fluent in Norwegian and English (verbal and written), with the ability to convey complex information clearly to clients. Proven experience in Customer Success, Account Management, or a related role within a SaaS or software company. Demonstrated ability to build and maintain strategic client relationships, with a focus on delivering exceptional service. Strong understanding of customer success planning, KPI tracking, and action planning. Proficiency in project management and the ability to multitask across various client needs. Familiarity with ERP, SaaS, and financial processes is an advantage. Eagerness to learn and a structured, fact-based work approach. Strong work ethic and high level of integrity. Additional Information Join Unit4 and be part of one of the most exciting journeys in the cloud ERP software space. We're a fast-paced, high-growth, people-centric company, delivering enterprise software for a great people experience, and offering our own people a host of benefits and development opportunities. Grow with us! At Unit4, we offer: A culture built on trust-giving you the freedom and autonomy to succeed; Balance-with our uncapped time off policy, remote work opportunities, and Global Wellbeing Days when the whole company can switch off and prioritize well-being; Talented colleagues, role models, and mentors-work, learn, and be inspired by some of the best talent in the software industry; A commitment to sustainability-with initiatives such as our Act4Good program, engaging everyone at Unit4 to benefit society and the planet; A safe and inclusive working environment-supported by Employee Resource Groups open to all, including Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, and People of Color at Unit4. This role may require security clearance for customer projects and access to sensitive (customer) data. After accepting our offer, we may ask for background checks, which could include disclosure of personal information such as criminal record declaration, right to work, personal identification, and work history. We will handle all information according to local privacy laws and keep your data secure. Questions? Feel free to reach out!
Company Description Health Consultants Inc has over 30 years experience as a leading healthcare provider with international acclaim. We run 2 clinics in central London with Marylebone Physiotherapy & Sports Medicine being recognised as providing gold standard care for musculoskeletal disorders and incorporating the latest scientific research and health technology. The clinics are known for their commitment to evolving healthcare and conducting real world research that will redefine healthcare now and in the future. Our patients consistently achieve high outcome scores, and the clinic receives referrals from renowned medical consultants in various specialties. In addition to providing on-site services, the clinic also offers virtual and remote services to support patients worldwide. Health Consultants Inc administrators are the heartbeat of the organisation. Receptionists/Administrators are crucial for the efficient and effective day to day running of our clinics. We are looking for a pro-active DYNAMIC individual who likes to work in a busy environment with a demonstrable ability to problem solve. We are looking for someone with strong sales skills with a receptionist ability that is at the highest standard for providing Gold Standard service to patients and work colleagues. Role Description This is a full-time on-site role for a Medical Receptionist with leadership and management skills. The Medical Receptionist will be responsible for appointment scheduling, patient accounts and electronic insurance submissions, receptionist duties, and maintaining medical office operations. We are a fun, professional and friendly team and you must be able to contribute positively to this environment. We are looking for someone with strong customer service skills in sales, marketing and delivery with strong accounts and administration ability. Duties and Key Responsibilities The roles and responsibilities for this position are listed below but no limited to: Patient Services & Communication Answering e-mail enquiries/bookings. Handling telephone/enquiries bookings. Electronic diary management (including appointment scheduling) Producing clinical letters/administrative ad-hoc support. Ensuring clinicians are up to date with patient admin (referrals, correspondences, progress reports) Communicate effectively with other team members. Communicate effectively with patient, contractors, carers and allied healthcare professionals. Where appropriate, recognise individual needs to alternative methods of communication and respond accordingly. Financial Management Raising invoices. Submitting invoices to insurance companies and group accounts. Processing payments. Reconciling payments/Remittance advices. Monitoring group accounts. Procurement Ensure the timely procurement of physiotherapy & shop supplies. Ensure the timely procurement of clinic stationary. Quality Assurance Alert other team members to issues of quality and risk. Effectively manage own time, workload and resources. Reflect upon own performance and take accountability for own actions, either directly or under supervision. Equality & Diversity Act in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with practice procedures and current legislation. Respect the privacy, dignity, needs and belief of patients, carers and colleagues. Behave in a manner that is welcoming, non-judgmental and respects individual's circumstances, feelings, priorities and rights. Personal/Professional Development Participation in an annual individual performance review, including taking responsibility for maintaining record of own personal and/or professional development. Attendance at all mandatory and statutory training requirements as indicated by senior management/directors. Advantageous skills: - HR - Accounts - Marketing - Medical environment experience - Experience with TM3 software Job Type: Full-time 8 hour shift. 5 days - Morning shift 7am to 3pm or Evening shift 12pm to 8pm You will be the main person working and leading reception. When applying PLEASE INCLUDE expected ANNUAL salary not hourly rate - and when you can start work. We are looking for someone to start as soon as possible or be available to begin training prior to starting full time. Salary Based on qualifications and experience £22 000-£40 000 Further Questions Please email CV or questions to
Jul 01, 2025
Full time
Company Description Health Consultants Inc has over 30 years experience as a leading healthcare provider with international acclaim. We run 2 clinics in central London with Marylebone Physiotherapy & Sports Medicine being recognised as providing gold standard care for musculoskeletal disorders and incorporating the latest scientific research and health technology. The clinics are known for their commitment to evolving healthcare and conducting real world research that will redefine healthcare now and in the future. Our patients consistently achieve high outcome scores, and the clinic receives referrals from renowned medical consultants in various specialties. In addition to providing on-site services, the clinic also offers virtual and remote services to support patients worldwide. Health Consultants Inc administrators are the heartbeat of the organisation. Receptionists/Administrators are crucial for the efficient and effective day to day running of our clinics. We are looking for a pro-active DYNAMIC individual who likes to work in a busy environment with a demonstrable ability to problem solve. We are looking for someone with strong sales skills with a receptionist ability that is at the highest standard for providing Gold Standard service to patients and work colleagues. Role Description This is a full-time on-site role for a Medical Receptionist with leadership and management skills. The Medical Receptionist will be responsible for appointment scheduling, patient accounts and electronic insurance submissions, receptionist duties, and maintaining medical office operations. We are a fun, professional and friendly team and you must be able to contribute positively to this environment. We are looking for someone with strong customer service skills in sales, marketing and delivery with strong accounts and administration ability. Duties and Key Responsibilities The roles and responsibilities for this position are listed below but no limited to: Patient Services & Communication Answering e-mail enquiries/bookings. Handling telephone/enquiries bookings. Electronic diary management (including appointment scheduling) Producing clinical letters/administrative ad-hoc support. Ensuring clinicians are up to date with patient admin (referrals, correspondences, progress reports) Communicate effectively with other team members. Communicate effectively with patient, contractors, carers and allied healthcare professionals. Where appropriate, recognise individual needs to alternative methods of communication and respond accordingly. Financial Management Raising invoices. Submitting invoices to insurance companies and group accounts. Processing payments. Reconciling payments/Remittance advices. Monitoring group accounts. Procurement Ensure the timely procurement of physiotherapy & shop supplies. Ensure the timely procurement of clinic stationary. Quality Assurance Alert other team members to issues of quality and risk. Effectively manage own time, workload and resources. Reflect upon own performance and take accountability for own actions, either directly or under supervision. Equality & Diversity Act in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with practice procedures and current legislation. Respect the privacy, dignity, needs and belief of patients, carers and colleagues. Behave in a manner that is welcoming, non-judgmental and respects individual's circumstances, feelings, priorities and rights. Personal/Professional Development Participation in an annual individual performance review, including taking responsibility for maintaining record of own personal and/or professional development. Attendance at all mandatory and statutory training requirements as indicated by senior management/directors. Advantageous skills: - HR - Accounts - Marketing - Medical environment experience - Experience with TM3 software Job Type: Full-time 8 hour shift. 5 days - Morning shift 7am to 3pm or Evening shift 12pm to 8pm You will be the main person working and leading reception. When applying PLEASE INCLUDE expected ANNUAL salary not hourly rate - and when you can start work. We are looking for someone to start as soon as possible or be available to begin training prior to starting full time. Salary Based on qualifications and experience £22 000-£40 000 Further Questions Please email CV or questions to
Job Title: Sales Agent Location: East London Salary: 25,877 - 27,515 Plus up to 2000 per annum performance bonus Job Type : Permanent, Full-time At Acorn Insurance we offer a clear salary progression track from day one: A starting salary of 25,877 per annum with 1000 KPI bonus After 6 months upon successfully passing probation, you will receive an uplift of 565 taking your salary to 26,442 per annum and an increase in KPI bonus to 1500 After 12 months service you will be eligible for a 2000 KPI related bonus and salary of 27,515 Working Hours: 37.5 hours per week, Monday to Friday 09:00am - 17:30pm About the Role: The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of London. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What you will be doing: Quoting and closing new business enquiries Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner What we're looking for: Clear and effective communication skills Ability to assist with clients of all ages and backgrounds Excellent organisational skills and ability to prioritise work Strong literacy & numeracy skills Ability to develop relationships from scratch Excellent telephone manner About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a 250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits! All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Account Manager, Business Development, Insurance Sales, Business Development Executive, Sales Executive, New Business Sales Executive, Sales Consultant, Sales, Customer Services Assistant, Customer Support Administrator, Outbound Sales Advisor, Customer Service, Sales Assistant, Sales Support, Inbound Sales, Customer Service Agent, Customer Service Assistant will all be considered.
Jul 01, 2025
Full time
Job Title: Sales Agent Location: East London Salary: 25,877 - 27,515 Plus up to 2000 per annum performance bonus Job Type : Permanent, Full-time At Acorn Insurance we offer a clear salary progression track from day one: A starting salary of 25,877 per annum with 1000 KPI bonus After 6 months upon successfully passing probation, you will receive an uplift of 565 taking your salary to 26,442 per annum and an increase in KPI bonus to 1500 After 12 months service you will be eligible for a 2000 KPI related bonus and salary of 27,515 Working Hours: 37.5 hours per week, Monday to Friday 09:00am - 17:30pm About the Role: The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of London. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What you will be doing: Quoting and closing new business enquiries Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner What we're looking for: Clear and effective communication skills Ability to assist with clients of all ages and backgrounds Excellent organisational skills and ability to prioritise work Strong literacy & numeracy skills Ability to develop relationships from scratch Excellent telephone manner About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a 250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits! All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Account Manager, Business Development, Insurance Sales, Business Development Executive, Sales Executive, New Business Sales Executive, Sales Consultant, Sales, Customer Services Assistant, Customer Support Administrator, Outbound Sales Advisor, Customer Service, Sales Assistant, Sales Support, Inbound Sales, Customer Service Agent, Customer Service Assistant will all be considered.
