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Amazon
Security Engineer
Amazon
Job ID: Amazon Web Services EMEA SARL (Irish Branch) - G50 DESCRIPTION The Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world's workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers. At Amazon Web Services (AWS), Security is our highest priority. The Security Escalations team in GSS is responsible for the security of services offered by Sales, Marketing and Global Services (SMGS). We are looking for a passionate, innovative, results oriented technical program manager. Security Escalations is responsible for driving innovative enhancements that raise the bar for how AWS employees interact with resources, systems, and data. You are someone who loves managing programs and is committed to formulating and implementing wide-ranging process improvements. You are passionate about the security of the cloud and you want to solve real business problems. We have a team culture that encourages innovation and we expect team members and management alike to take a high degree of ownership for their program vision and execution of ideas. You possess strong verbal and written communication skills, can operate independently, and have a consistent track record of delivery. You have an understanding of technical concepts, and possess a broad understanding of AWS services. You are organized, detail-oriented, and drive towards improved performance while advocating for customer needs. A Security Engineer must foster constructive dialogue and seek resolution when confronted with discordant views. Engineers in this role are expected to participate fully in the planning of the security team's work and constantly seek opportunities for process improvement. They should also have a deep understanding of at least one specialty for which they are a sought out resource (both within AWS and Partner Security, and by groups throughout Amazon), while having an understanding of the application of Information Security in a broad range of technical areas. You will have the combination of troubleshooting, technical, and communication skills, as well as the ability to handle a mix of disparate tasks which may include project and software development work. This role will provide career growth opportunities as you gain new security skills in the course of your duties. Key job responsibilities A successful candidate will need a combination of troubleshooting, technical, and communication skills, as well as the ability to handle a mix of disparate tasks which may include small-projects in addition to managing incident response activities. This role will provide career growth opportunities as you gain new security skills in the course of your duties. Triage new incoming issues to determine the level of risk they present to AWS, and then accordingly prioritise its remediation in conjunction with the impacted service team. Participate in efforts to promote security throughout the Company and build good working relationships within the team and with others across Amazon Demonstrate high capacity and tolerance for context switching and interruptions while remaining productive and effective Escalate issues to senior AWS leadership if you feel your issues are not progressing at the correct pace based on impact to ensure we are putting customers first. Explore building and improving our tooling to make your own life easier and share that benefit with all our engineers globally. Assistance with recruiting activities and administrative work A day in the life AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. About the team As a Security Engineer, you will build or enhance existing automation to improve operational efficiency or generate new insights from existing data. You will identify, evaluate, and prioritize opportunities for automating Partner Security mechanisms across a diverse landscape of business tools, systems, and architectures. You will meet with other teams across the Global Services organization to collaborate on security mechanisms, like partner onboarding and offboarding workflows, to improve consistency and compliance throughout the organization. You will contribute to security training programs, best practices documentation, and security policies tailored for internal teams engaging with subcontracted partners. You will implement scalable processes and tooling solutions to facilitate regular audits of partner security controls and compliance standards. Additionally, you will provide technical expertise and support for ongoing security assessments of Partners and subcontractors within the SMGS business units, ensuring adherence to AWS security standards Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience - Knowledge of commonly found software security vulnerabilities (like OWASP top 10) and remediation techniques - 2+ years of programming in one of the following or similar: Python, Ruby, Go, Swift, Java, .Net, C++. PREFERRED QUALIFICATIONS - Experience with AWS products and services - Experience with any combination of the following: threat modelling, secure coding, identity management and authentication, software development, cryptography, system administration and network security - Experience with Security Engineering (building tools) and Assurance methodologies e.g. fuzzing, static and dynamic code analysis Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: April 3, 2025 (Updated 3 days ago) Posted: March 18, 2025 (Updated 4 days ago) Posted: June 26, 2025 (Updated 4 days ago) Posted: June 25, 2025 (Updated 4 days ago) Posted: May 13, 2025 (Updated 5 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Jul 01, 2025
Full time
Job ID: Amazon Web Services EMEA SARL (Irish Branch) - G50 DESCRIPTION The Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world's workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers. At Amazon Web Services (AWS), Security is our highest priority. The Security Escalations team in GSS is responsible for the security of services offered by Sales, Marketing and Global Services (SMGS). We are looking for a passionate, innovative, results oriented technical program manager. Security Escalations is responsible for driving innovative enhancements that raise the bar for how AWS employees interact with resources, systems, and data. You are someone who loves managing programs and is committed to formulating and implementing wide-ranging process improvements. You are passionate about the security of the cloud and you want to solve real business problems. We have a team culture that encourages innovation and we expect team members and management alike to take a high degree of ownership for their program vision and execution of ideas. You possess strong verbal and written communication skills, can operate independently, and have a consistent track record of delivery. You have an understanding of technical concepts, and possess a broad understanding of AWS services. You are organized, detail-oriented, and drive towards improved performance while advocating for customer needs. A Security Engineer must foster constructive dialogue and seek resolution when confronted with discordant views. Engineers in this role are expected to participate fully in the planning of the security team's work and constantly seek opportunities for process improvement. They should also have a deep understanding of at least one specialty for which they are a sought out resource (both within AWS and Partner Security, and by groups throughout Amazon), while having an understanding of the application of Information Security in a broad range of technical areas. You will have the combination of troubleshooting, technical, and communication skills, as well as the ability to handle a mix of disparate tasks which may include project and software development work. This role will provide career growth opportunities as you gain new security skills in the course of your duties. Key job responsibilities A successful candidate will need a combination of troubleshooting, technical, and communication skills, as well as the ability to handle a mix of disparate tasks which may include small-projects in addition to managing incident response activities. This role will provide career growth opportunities as you gain new security skills in the course of your duties. Triage new incoming issues to determine the level of risk they present to AWS, and then accordingly prioritise its remediation in conjunction with the impacted service team. Participate in efforts to promote security throughout the Company and build good working relationships within the team and with others across Amazon Demonstrate high capacity and tolerance for context switching and interruptions while remaining productive and effective Escalate issues to senior AWS leadership if you feel your issues are not progressing at the correct pace based on impact to ensure we are putting customers first. Explore building and improving our tooling to make your own life easier and share that benefit with all our engineers globally. Assistance with recruiting activities and administrative work A day in the life AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. About the team As a Security Engineer, you will build or enhance existing automation to improve operational efficiency or generate new insights from existing data. You will identify, evaluate, and prioritize opportunities for automating Partner Security mechanisms across a diverse landscape of business tools, systems, and architectures. You will meet with other teams across the Global Services organization to collaborate on security mechanisms, like partner onboarding and offboarding workflows, to improve consistency and compliance throughout the organization. You will contribute to security training programs, best practices documentation, and security policies tailored for internal teams engaging with subcontracted partners. You will implement scalable processes and tooling solutions to facilitate regular audits of partner security controls and compliance standards. Additionally, you will provide technical expertise and support for ongoing security assessments of Partners and subcontractors within the SMGS business units, ensuring adherence to AWS security standards Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience - Knowledge of commonly found software security vulnerabilities (like OWASP top 10) and remediation techniques - 2+ years of programming in one of the following or similar: Python, Ruby, Go, Swift, Java, .Net, C++. PREFERRED QUALIFICATIONS - Experience with AWS products and services - Experience with any combination of the following: threat modelling, secure coding, identity management and authentication, software development, cryptography, system administration and network security - Experience with Security Engineering (building tools) and Assurance methodologies e.g. fuzzing, static and dynamic code analysis Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: April 3, 2025 (Updated 3 days ago) Posted: March 18, 2025 (Updated 4 days ago) Posted: June 26, 2025 (Updated 4 days ago) Posted: June 25, 2025 (Updated 4 days ago) Posted: May 13, 2025 (Updated 5 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Account Director - Regulatory
Aris Global LLC Wolverhampton, Staffordshire
Select how often (in days) to receive an alert: Account Director - Regulatory Company: ArisGlobal Company Description The mission of ArisGlobal is to empower life science organizations to deliver breakthroughs faster, more accurately, and with greater precision. ArisGlobal's software, services, and technologies are essential to the delivery of life-saving medications. As an industry leader, ArisGlobal offers software as a service for Clinical Trials, Regulatory Affairs, Drug Safety, and Medical Affairs. Our products are utilized by 40 out of 50 major biopharmaceutical companies. Among our clients are four out of five of the world's most advanced global pharmaceutical companies and nine government-health authorities, including the FDA, Health Canada, and the National Medical Products Administration. ArisGlobal proudly boasts offices in Boston, Croatia, Slovenia, Tokyo, Shanghai, and India. Our global presence is clear, and we are growing faster than ever. At ArisGlobal, we are distinguished by the high caliber of our team and by our passion for creativity and innovation. We pride ourselves on our welcoming and supportive corporate culture, which is inclusive of all Team Members. Our challenging projects are complemented by flexible work locations and competitive salaries. Position Summary ArisGlobalis seeking a motivated Account Director with entrepreneurial drive and outstanding sales experience. As theAccount Director,your primary function is to sell ArisGlobalSaaS products to new accounts and to acquire new business, and new logoswithin the Life Science industry. To be considered for this position youmust have sold into Life Sciences, and you should also possess enterprise SaaS sales experience,selling to this audience, with deals that are larger than $1M. You will be responsible for selling our SaaS products along with our related professional services to the R&D function of Life Sciences companies within a defined territory. You will build a pipeline by leveraging your personal network, fostering new relationships through independent outbound efforts, and handling inbound leads generated by our Sales Development and Marketing teams. Responsibilities Identifying prospects, building the pipeline and conducting effective, consultative meetings with prospects to assess their needs for software solutions across core R&D processes. Managing the end-to-end sales process, from prospecting to deal closure. Strategizing, planning, and executing sales development activities with Marketing. Analyzing and relating customer issues/requirements to ArisGlobal solutions. Developing new and managing existing client relationships at all levels of the organization. Conducting sales presentations and representing the company at trade shows/exhibitions. Engaging with the broader ArisGlobal organization to prepare and submit effective. demonstrations and proposals that highlight ArisGlobal's value and differentiation. Updating and maintaining our CRM system regarding prospective clients and opportunities. You Will Develop and execute sales strategies and plans against mid-market level customer segments Demo openture's platform to prospects, clearly differentiate and position our product and service offering. Drive and achieve consistent sales volume and deliver against substantial bookings targets Develop your own pipeline by finding new business opportunities within assigned areas of customer segments. Manage a variety of leads, from SDR hand-offs to inbound requests, as well as opportunities from channel partners. Consistently prospect using sales tools and develop routines on social to connect with new and existing customers. Work with our team of SDRs, Product Marketing, and Accounts team to drive lead generation and new business opportunities. Meet quarterly and annual revenue targets. Your Skills and Experience Minimum of 3+ years proven SaaS hunting & closing experience Bachelor's degree from an accredited four-year university Experience selling SaaS products specifically Regulatory Software solutions to mid-market to down-market types of customers Knowledge of Life Sciences R&D function, processes, and technology Proven track record achieving quota against assigned customer segments Experience executing detailed product presentations and demos of software capabilities to C-level executives, VPs, directors, and marketing managers Well-spoken and written, able to create compelling proposals to close complex deals Experience running a full sales lifecycle, start to finish, to mid-market prospects Scrappy, resourceful in utilizing internal resources to support sales cycle and close deals Proficient using prospect insight tools LinkedIn Sales Navigator, Lead IQ, and Hubspot Excellent oral and written communication skills Proficient and effective pipeline development skills Technical skills and ease with software solutions Effective time management and multi-tasking skills Ability to work both independently and cohesively in a team environment Proficient with MS Office and SFDC ArisGlobal is headquartered in Boston, Massachusetts with offices located in more than 9 countries around the world. Please check out our website/LinkedIn to find out more information about the organization and other available positions. ArisGlobal is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
Jul 01, 2025
Full time
Select how often (in days) to receive an alert: Account Director - Regulatory Company: ArisGlobal Company Description The mission of ArisGlobal is to empower life science organizations to deliver breakthroughs faster, more accurately, and with greater precision. ArisGlobal's software, services, and technologies are essential to the delivery of life-saving medications. As an industry leader, ArisGlobal offers software as a service for Clinical Trials, Regulatory Affairs, Drug Safety, and Medical Affairs. Our products are utilized by 40 out of 50 major biopharmaceutical companies. Among our clients are four out of five of the world's most advanced global pharmaceutical companies and nine government-health authorities, including the FDA, Health Canada, and the National Medical Products Administration. ArisGlobal proudly boasts offices in Boston, Croatia, Slovenia, Tokyo, Shanghai, and India. Our global presence is clear, and we are growing faster than ever. At ArisGlobal, we are distinguished by the high caliber of our team and by our passion for creativity and innovation. We pride ourselves on our welcoming and supportive corporate culture, which is inclusive of all Team Members. Our challenging projects are complemented by flexible work locations and competitive salaries. Position Summary ArisGlobalis seeking a motivated Account Director with entrepreneurial drive and outstanding sales experience. As theAccount Director,your primary function is to sell ArisGlobalSaaS products to new accounts and to acquire new business, and new logoswithin the Life Science industry. To be considered for this position youmust have sold into Life Sciences, and you should also possess enterprise SaaS sales experience,selling to this audience, with deals that are larger than $1M. You will be responsible for selling our SaaS products along with our related professional services to the R&D function of Life Sciences companies within a defined territory. You will build a pipeline by leveraging your personal network, fostering new relationships through independent outbound efforts, and handling inbound leads generated by our Sales Development and Marketing teams. Responsibilities Identifying prospects, building the pipeline and conducting effective, consultative meetings with prospects to assess their needs for software solutions across core R&D processes. Managing the end-to-end sales process, from prospecting to deal closure. Strategizing, planning, and executing sales development activities with Marketing. Analyzing and relating customer issues/requirements to ArisGlobal solutions. Developing new and managing existing client relationships at all levels of the organization. Conducting sales presentations and representing the company at trade shows/exhibitions. Engaging with the broader ArisGlobal organization to prepare and submit effective. demonstrations and proposals that highlight ArisGlobal's value and differentiation. Updating and maintaining our CRM system regarding prospective clients and opportunities. You Will Develop and execute sales strategies and plans against mid-market level customer segments Demo openture's platform to prospects, clearly differentiate and position our product and service offering. Drive and achieve consistent sales volume and deliver against substantial bookings targets Develop your own pipeline by finding new business opportunities within assigned areas of customer segments. Manage a variety of leads, from SDR hand-offs to inbound requests, as well as opportunities from channel partners. Consistently prospect using sales tools and develop routines on social to connect with new and existing customers. Work with our team of SDRs, Product Marketing, and Accounts team to drive lead generation and new business opportunities. Meet quarterly and annual revenue targets. Your Skills and Experience Minimum of 3+ years proven SaaS hunting & closing experience Bachelor's degree from an accredited four-year university Experience selling SaaS products specifically Regulatory Software solutions to mid-market to down-market types of customers Knowledge of Life Sciences R&D function, processes, and technology Proven track record achieving quota against assigned customer segments Experience executing detailed product presentations and demos of software capabilities to C-level executives, VPs, directors, and marketing managers Well-spoken and written, able to create compelling proposals to close complex deals Experience running a full sales lifecycle, start to finish, to mid-market prospects Scrappy, resourceful in utilizing internal resources to support sales cycle and close deals Proficient using prospect insight tools LinkedIn Sales Navigator, Lead IQ, and Hubspot Excellent oral and written communication skills Proficient and effective pipeline development skills Technical skills and ease with software solutions Effective time management and multi-tasking skills Ability to work both independently and cohesively in a team environment Proficient with MS Office and SFDC ArisGlobal is headquartered in Boston, Massachusetts with offices located in more than 9 countries around the world. Please check out our website/LinkedIn to find out more information about the organization and other available positions. ArisGlobal is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
HR and Operations Manager
Goaco Ltd Folkestone, Kent
Do you strive to make a difference? Goaco is looking to build a team to continue solving problems using software and technology for our clients. We are developers at heart - and by the mind too. We thrive on challenges and live for logical thinking. Formed over a decade ago, we have built on our successes, all of whom have benefitted from their level-headed software solutions. The team is all like-minded individuals, with a drive to succeed in their own fields. ABOUT US At Goaco, we pride ourselves on connecting the right talent with the right opportunities. We are a forward-thinking recruitment agency that focuses on building long-lasting relationships with both clients and candidates. Our expertise spans a variety of sectors, and our dedication to providing tailored recruitment solutions has earned us a strong reputation in the industry. Join us in our mission to inspire and drive positive change within the recruitment landscape. ROLE OBJECTIVE We are seeking an experienced HR and Operations Manager to join our dynamic team at Goaco. The ideal candidate will own and continuously improve Goaco's end-to-end onboarding experience and core HR functions, and develop and maintain operational playbooks for every department worldwide. This role will ensure all processes align with ISO 9001 standards, partner with tech and cyber teams on governance, and identify opportunities for automation. RESPONSIBILITIES Onboarding & HR Operations: Design and manage a seamless global onboarding journey for new hires, including both in-person and remote inductions to align employees with role expectations and company culture. Administer core HR functions such as contract management, benefits administration, performance reviews, and offboarding. Monitor ongoing performance metrics and coordinate regular check-ins with line managers to support employee development. Oversee health and safety compliance across all locations, ensuring alignment with local laws and industry best practices. Act as the primary HR contact for employees globally, providing consistent support across regions. Playbook Development & Maintenance: Create, maintain, and disseminate operational playbooks for all departments, including sales, marketing, finance, customer success, and product. Ensure all documentation is clear, consistent, and aligned across global teams. Conduct regular reviews and gap analyses to ensure playbooks remain current and effective. Quality Management & Compliance: Lead efforts to align HR and operational processes with ISO 9001 standards. Maintain audit-ready documentation and support both internal and external quality assessments. Champion continuous improvement initiatives that meet quality management objectives. Governance & Collaboration: Collaborate with technology and cybersecurity teams to embed governance controls into HR and operational workflows. Participate in risk assessments and promote best practices for security within HR and operations. Work with regional leads to tailor global policies to meet local legal and regulatory requirements. Automation & Efficiency: Identify and prioritise opportunities for automating HR and operational tasks to increase efficiency. Partner with IT and process improvement teams to deploy tools such as bots, dashboards, and workflow automation platforms. Track and analyse key performance indicators (KPIs) to assess the effectiveness of automation initiatives. EXPERIENCE REQUIRED Experience: At least 5 years of proven experience in HR operations, process design, or operations management, ideally within a global or multi-regional environment. Quality Standards: Strong knowledge of ISO 9001 quality management principles, with hands-on experience aligning processes to meet these standards. Process Documentation: Demonstrated ability to develop, maintain, and optimise process playbooks or standard operating procedures (SOPs) across departments. Technical Proficiency: Proficient in using HRIS platforms and automation technologies, such as workflow tools and robotic process automation (RPA). Skilled in MS Teams and SharePoint for documentation, collaboration, and knowledge management. Stakeholder Engagement: Excellent stakeholder management skills with the ability to collaborate effectively across time zones and cross-functional teams. Analytical Capability: Strong analytical mindset, with a talent for interpreting data and translating insights into operational improvements. Communication Skills: Exceptional written and verbal communication abilities, with a focus on clarity, alignment, and influence across audiences. Qualifications: Bachelor's degree in Human Resources, Business Administration or related discipline (or equivalent experience) Professional certification in HR (eg CIPD) or quality management (eg CQE, IRCA lead auditor) desirable Personal Attributes: Proactive problem solver and self-starter Detail-oriented with a focus on accuracy and consistency Collaborative team player who builds strong relationships Comfortable navigating ambiguity and driving change What We Offer: Competitive Salary: Base salary commensurate with experience, plus performance-based incentives. Career Progression:Clear pathways for career development and progression within the company. Training & Development:Ongoing training and development opportunities to help you grow in your role. Supportive Culture: Join a collaborative, friendly, and ambitious team that values work-life balance and personal growth. 28 days annual leave, including bank holidays. Apply for this job Full Name Email Phone Single Line Text File Upload Click or drag a file to this area to upload. WhatsApp chat Goaco: Providing a WhatsApp contact option for clients within the region.
Jun 25, 2025
Full time
Do you strive to make a difference? Goaco is looking to build a team to continue solving problems using software and technology for our clients. We are developers at heart - and by the mind too. We thrive on challenges and live for logical thinking. Formed over a decade ago, we have built on our successes, all of whom have benefitted from their level-headed software solutions. The team is all like-minded individuals, with a drive to succeed in their own fields. ABOUT US At Goaco, we pride ourselves on connecting the right talent with the right opportunities. We are a forward-thinking recruitment agency that focuses on building long-lasting relationships with both clients and candidates. Our expertise spans a variety of sectors, and our dedication to providing tailored recruitment solutions has earned us a strong reputation in the industry. Join us in our mission to inspire and drive positive change within the recruitment landscape. ROLE OBJECTIVE We are seeking an experienced HR and Operations Manager to join our dynamic team at Goaco. The ideal candidate will own and continuously improve Goaco's end-to-end onboarding experience and core HR functions, and develop and maintain operational playbooks for every department worldwide. This role will ensure all processes align with ISO 9001 standards, partner with tech and cyber teams on governance, and identify opportunities for automation. RESPONSIBILITIES Onboarding & HR Operations: Design and manage a seamless global onboarding journey for new hires, including both in-person and remote inductions to align employees with role expectations and company culture. Administer core HR functions such as contract management, benefits administration, performance reviews, and offboarding. Monitor ongoing performance metrics and coordinate regular check-ins with line managers to support employee development. Oversee health and safety compliance across all locations, ensuring alignment with local laws and industry best practices. Act as the primary HR contact for employees globally, providing consistent support across regions. Playbook Development & Maintenance: Create, maintain, and disseminate operational playbooks for all departments, including sales, marketing, finance, customer success, and product. Ensure all documentation is clear, consistent, and aligned across global teams. Conduct regular reviews and gap analyses to ensure playbooks remain current and effective. Quality Management & Compliance: Lead efforts to align HR and operational processes with ISO 9001 standards. Maintain audit-ready documentation and support both internal and external quality assessments. Champion continuous improvement initiatives that meet quality management objectives. Governance & Collaboration: Collaborate with technology and cybersecurity teams to embed governance controls into HR and operational workflows. Participate in risk assessments and promote best practices for security within HR and operations. Work with regional leads to tailor global policies to meet local legal and regulatory requirements. Automation & Efficiency: Identify and prioritise opportunities for automating HR and operational tasks to increase efficiency. Partner with IT and process improvement teams to deploy tools such as bots, dashboards, and workflow automation platforms. Track and analyse key performance indicators (KPIs) to assess the effectiveness of automation initiatives. EXPERIENCE REQUIRED Experience: At least 5 years of proven experience in HR operations, process design, or operations management, ideally within a global or multi-regional environment. Quality Standards: Strong knowledge of ISO 9001 quality management principles, with hands-on experience aligning processes to meet these standards. Process Documentation: Demonstrated ability to develop, maintain, and optimise process playbooks or standard operating procedures (SOPs) across departments. Technical Proficiency: Proficient in using HRIS platforms and automation technologies, such as workflow tools and robotic process automation (RPA). Skilled in MS Teams and SharePoint for documentation, collaboration, and knowledge management. Stakeholder Engagement: Excellent stakeholder management skills with the ability to collaborate effectively across time zones and cross-functional teams. Analytical Capability: Strong analytical mindset, with a talent for interpreting data and translating insights into operational improvements. Communication Skills: Exceptional written and verbal communication abilities, with a focus on clarity, alignment, and influence across audiences. Qualifications: Bachelor's degree in Human Resources, Business Administration or related discipline (or equivalent experience) Professional certification in HR (eg CIPD) or quality management (eg CQE, IRCA lead auditor) desirable Personal Attributes: Proactive problem solver and self-starter Detail-oriented with a focus on accuracy and consistency Collaborative team player who builds strong relationships Comfortable navigating ambiguity and driving change What We Offer: Competitive Salary: Base salary commensurate with experience, plus performance-based incentives. Career Progression:Clear pathways for career development and progression within the company. Training & Development:Ongoing training and development opportunities to help you grow in your role. Supportive Culture: Join a collaborative, friendly, and ambitious team that values work-life balance and personal growth. 28 days annual leave, including bank holidays. Apply for this job Full Name Email Phone Single Line Text File Upload Click or drag a file to this area to upload. WhatsApp chat Goaco: Providing a WhatsApp contact option for clients within the region.
Store Manager - Pop Mart (Leeds, England)
POP MART
Job description Industry: Designer toys and collectible pieces Location: Pop Mart Leeds Store Job type: Full-time Permanent Working Hours: 40 hours per week About POP MART Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters. In the UK, POP MART operates seven stores in London, Midlands, and Manchester, and over five Robo Shops (vending machines for POP MART products). With our ambitious growth plan, we continue to expand our retail network by opening new stores in London and nationwide. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a boutique-sized company with a young and multicultural team where you can expect to: Gain valuable professional experience covering the entire retail life cycle Have the opportunity to work with people from different countries and cultures in a collaborative environment Receive structured customer service, retail operations, and product training Be proactively involved in the company's growth Benefits POP MART offers our employees: Selected POP MART toys as appreciation gifts every month A structured bonus/commission scheme in line with the company's and the individual's performance Comprehensive training and development programs Regular team social events Paid rest breaks The Role and Candidate We are searching for a Retail Store Manager to lead and oversee operations at our new Leeds store! This is a key leadership role responsible for managing all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART's standards. This management position requires strong leadership skills, excellent communication abilities, and a passion for retail management. Your enthusiasm for designer toys will make you a competitive candidate. The position reports to and receives functional guidance from the Area Manager. Responsibilities Oversee all aspects of store operations, including sales, customer service, inventory management, and staff supervision Develop and implement strategies to achieve sales targets and improve store performance Provide exceptional customer service and resolve any customer issues or complaints Train, mentor, and supervise the sales team, ensuring they adhere to company policies and procedures Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment Control stock discrepancy by monitoring inventory levels and implementing loss prevention measures Manage visual merchandising, ensuring the store's tidiness and cleanliness are maintained at the highest level Oversee cashier point operations, including daily opening and closing procedures Conduct regular staff meetings to communicate goals, expectations, and updates Lead recruitment efforts, evaluate potential candidate's performance, and train new team members Perform administrative tasks such as rota scheduling, payroll management, and sales reporting Ensure compliance with all company policies, procedures, and relevant regulations Be available to work flexible hours. Required Qualifications Proven experience (4+ years) in retail management, preferably in a similar industry Bachelor's degree in business administration, Retail Management, or a related field (or equivalent work experience) Fluent in professional English, with excellent verbal and written communication skills Strong leadership skills with the ability to motivate and develop a high-performing team Proven ability to develop and implement strategies to achieve sales targets and improve store performance Excellent organizational and problem-solving skills with a keen attention to detail Proficient in administrative tasks such as rota scheduling, payroll management, and reporting Team-oriented with the ability to foster a positive work environment Candidates with less experience can also apply for the Assistant Store Manager position Desirable but Not Essential Multi-lingual language ability (Chinese Mandarin is an advantage but not essential) Experience in the toy or collectibles industry Knowledge of visual merchandising techniques Familiarity with retail management software and point-of-sale systems Job Type: Full-time Pay: £33,000.00-£36,000.00 per year Additional pay: Commission pay Benefits: Company pension Schedule: 8 hour shift Weekend availability
Jun 12, 2025
Full time
Job description Industry: Designer toys and collectible pieces Location: Pop Mart Leeds Store Job type: Full-time Permanent Working Hours: 40 hours per week About POP MART Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters. In the UK, POP MART operates seven stores in London, Midlands, and Manchester, and over five Robo Shops (vending machines for POP MART products). With our ambitious growth plan, we continue to expand our retail network by opening new stores in London and nationwide. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a boutique-sized company with a young and multicultural team where you can expect to: Gain valuable professional experience covering the entire retail life cycle Have the opportunity to work with people from different countries and cultures in a collaborative environment Receive structured customer service, retail operations, and product training Be proactively involved in the company's growth Benefits POP MART offers our employees: Selected POP MART toys as appreciation gifts every month A structured bonus/commission scheme in line with the company's and the individual's performance Comprehensive training and development programs Regular team social events Paid rest breaks The Role and Candidate We are searching for a Retail Store Manager to lead and oversee operations at our new Leeds store! This is a key leadership role responsible for managing all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART's standards. This management position requires strong leadership skills, excellent communication abilities, and a passion for retail management. Your enthusiasm for designer toys will make you a competitive candidate. The position reports to and receives functional guidance from the Area Manager. Responsibilities Oversee all aspects of store operations, including sales, customer service, inventory management, and staff supervision Develop and implement strategies to achieve sales targets and improve store performance Provide exceptional customer service and resolve any customer issues or complaints Train, mentor, and supervise the sales team, ensuring they adhere to company policies and procedures Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment Control stock discrepancy by monitoring inventory levels and implementing loss prevention measures Manage visual merchandising, ensuring the store's tidiness and cleanliness are maintained at the highest level Oversee cashier point operations, including daily opening and closing procedures Conduct regular staff meetings to communicate goals, expectations, and updates Lead recruitment efforts, evaluate potential candidate's performance, and train new team members Perform administrative tasks such as rota scheduling, payroll management, and sales reporting Ensure compliance with all company policies, procedures, and relevant regulations Be available to work flexible hours. Required Qualifications Proven experience (4+ years) in retail management, preferably in a similar industry Bachelor's degree in business administration, Retail Management, or a related field (or equivalent work experience) Fluent in professional English, with excellent verbal and written communication skills Strong leadership skills with the ability to motivate and develop a high-performing team Proven ability to develop and implement strategies to achieve sales targets and improve store performance Excellent organizational and problem-solving skills with a keen attention to detail Proficient in administrative tasks such as rota scheduling, payroll management, and reporting Team-oriented with the ability to foster a positive work environment Candidates with less experience can also apply for the Assistant Store Manager position Desirable but Not Essential Multi-lingual language ability (Chinese Mandarin is an advantage but not essential) Experience in the toy or collectibles industry Knowledge of visual merchandising techniques Familiarity with retail management software and point-of-sale systems Job Type: Full-time Pay: £33,000.00-£36,000.00 per year Additional pay: Commission pay Benefits: Company pension Schedule: 8 hour shift Weekend availability
Senior Director: Living Operations - Europe
Hines
Overview When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines. Responsibilities The Senior Director: Living Operations - Europe leads the operation of a high-performance Living organization for Europe. Maintains the ultimate responsibility for financial performance and achievement of performance goals across all properties and communities. Highly strategic, fast paced, organized and focused on driving scale, consistency and clearly defining business processes (top down). Ensures successful administration of talent management, operational manuals, quality control, governance, sourcing, and supporting investor/owner/client communication activities for Europe. Ensure value creation through resident experience, operational excellence and strategic asset selection. Responsibilities include, but are not limited to: Drive Living operations strategy and business generation as the organization continues its growth journey, and directing Living in alignment with broader European Management Services (MS) goals. Commitment to champion and implement European MS service delivery standards including consistent business processes and enabling technology. Set up and oversee sales and marketing strategy for Living portfolio in close coordination with Asset Management and Regional Business Generation teams. Lead all new mobilizations (incl. set up of tools and systems, support recruitment process, marketing strategy, etc.), refurbishments, and operational change projects across the European platform Focus on firm/client Environmental goals. Ensure asset level execution and business process compliance for environmental goals and strategies Track and elevate within the European and Global org notable market trends/client needs/pain points for opportunities for differentiated Hines service delivery, innovation, and continuous improvements. Maintain, identify, and build relationships across key Living sector clients. Ensure service delivery is consistent and innovative across markets, in collaboration with central resourcing. Develop KPIs to monitor and proactively identify / address issues to drive continuous improvement. Develop and maintain a truly differentiated and consistent Hines Living Lifestyle resident experience for PBSA and other living projects empowered by technology, training, property activation, and hospitality-led service execution. Closely coordinate with Hines Experience teams. Oversee all European Living market leaders and ensure execution of operating strategies consistent with European and Global priorities. Be highly focused on driving improved efficiency and scalability by leveraging technology, centralization, and clearly-defined business processes, differentiated top of market execution, reputation, and Alpha performance. Bring thought leadership, urgency and critical analysis in assessing market best practices in this area to quickly identify and implement strategies to support this. Champion the culture of Hines Living through developing and retaining talent, recognition, and training - supporting career growth for employees across the Living platform. Cultivate relationships and actively pursue new business opportunities in coordination with Country Heads and European Management Services leadership. Foster a collaborative work environment Keep abreast of current changes in technology, processes, and standards; adjust priorities and strategies as needed to elevate Hines and market leading in execution, returns to investors, and resident experience. Ensure strict adherence with local market standards, laws, and regulations. Represent Hines and Aparto brand in selected business, community, and industry organizations and groups. Qualifications Minimum Requirements include: Bachelor's degree from an accredited university. Ten or more years' supervisory experience in residential operations including senior leadership roles, and a minimum of five years in PBSA. Experience with summer lettings and/or hostel operations strongly preferred. Demonstrated success with new business pursuits including equity developments, acquisitions, and third-party business. Experience administering a performance management program, including establishing and tracking key performance metrics to ensure quality across a large management portfolio. Experience with best-in-market Living communities. Lead employee teams to achieve their highest and best use through interpersonal relationships, evaluation of team members performance, and in accordance with good business practices. Comfortability utilizing property management software, word processing, spreadsheet, and database management applications. Impeccable integrity and reputation. Interact with employees, visitors, and contractors with poise and diplomacy. Comply with all company and regional policies, as well as regulatory requirements. Maintain a calm demeanor. Compose business letters, expositions, summaries, and reports, using proper format, punctuation, grammar, diction and style. Speak before an audience with confidence, using appropriate communication skills/style. Demonstrate strong initiative and customer service orientation. Establish and maintain a cooperative working atmosphere among staff. Exchange ideas, information, and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions, or solutions. Perform numerical and financial calculations. Analyze and interpret various types of data to draw conclusions and solve problems. Demonstrate proficiency in Microsoft Office software. Ability with other European languages (e.g., French, Spanish, Italian, German) strongly preferred. Frequent international travel required. Closing Hines is a privately owned global real estate investment firm founded in 1957 with a presence in 240 cities in 27 countries. Hines oversees a portfolio of assets under management valued at approximately $160.9 billion , including $81.7 billion in assets under management for which Hines serves as investment manager, and $79.2 billion representing more than 172.9 million square feet of assets for which Hines provides third-party property level services. Historically, Hines has developed, redeveloped or acquired approximately 1,450 properties, totaling over 485 million square feet. The firm has more than 180 developments currently underway around the world. With extensive experience in investments across the risk spectrum and all property types, and a pioneering commitment to ESG, Hines is one of the largest and most-respected real estate organizations in the world. Visit for more information. Includes both the global Hines organization as well as RIA AUM as of December 31, 2020. We are an equal opportunity employer and support workforce diversity. No calls or emails from third parties at this time please.
Jun 11, 2025
Full time
Overview When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines. Responsibilities The Senior Director: Living Operations - Europe leads the operation of a high-performance Living organization for Europe. Maintains the ultimate responsibility for financial performance and achievement of performance goals across all properties and communities. Highly strategic, fast paced, organized and focused on driving scale, consistency and clearly defining business processes (top down). Ensures successful administration of talent management, operational manuals, quality control, governance, sourcing, and supporting investor/owner/client communication activities for Europe. Ensure value creation through resident experience, operational excellence and strategic asset selection. Responsibilities include, but are not limited to: Drive Living operations strategy and business generation as the organization continues its growth journey, and directing Living in alignment with broader European Management Services (MS) goals. Commitment to champion and implement European MS service delivery standards including consistent business processes and enabling technology. Set up and oversee sales and marketing strategy for Living portfolio in close coordination with Asset Management and Regional Business Generation teams. Lead all new mobilizations (incl. set up of tools and systems, support recruitment process, marketing strategy, etc.), refurbishments, and operational change projects across the European platform Focus on firm/client Environmental goals. Ensure asset level execution and business process compliance for environmental goals and strategies Track and elevate within the European and Global org notable market trends/client needs/pain points for opportunities for differentiated Hines service delivery, innovation, and continuous improvements. Maintain, identify, and build relationships across key Living sector clients. Ensure service delivery is consistent and innovative across markets, in collaboration with central resourcing. Develop KPIs to monitor and proactively identify / address issues to drive continuous improvement. Develop and maintain a truly differentiated and consistent Hines Living Lifestyle resident experience for PBSA and other living projects empowered by technology, training, property activation, and hospitality-led service execution. Closely coordinate with Hines Experience teams. Oversee all European Living market leaders and ensure execution of operating strategies consistent with European and Global priorities. Be highly focused on driving improved efficiency and scalability by leveraging technology, centralization, and clearly-defined business processes, differentiated top of market execution, reputation, and Alpha performance. Bring thought leadership, urgency and critical analysis in assessing market best practices in this area to quickly identify and implement strategies to support this. Champion the culture of Hines Living through developing and retaining talent, recognition, and training - supporting career growth for employees across the Living platform. Cultivate relationships and actively pursue new business opportunities in coordination with Country Heads and European Management Services leadership. Foster a collaborative work environment Keep abreast of current changes in technology, processes, and standards; adjust priorities and strategies as needed to elevate Hines and market leading in execution, returns to investors, and resident experience. Ensure strict adherence with local market standards, laws, and regulations. Represent Hines and Aparto brand in selected business, community, and industry organizations and groups. Qualifications Minimum Requirements include: Bachelor's degree from an accredited university. Ten or more years' supervisory experience in residential operations including senior leadership roles, and a minimum of five years in PBSA. Experience with summer lettings and/or hostel operations strongly preferred. Demonstrated success with new business pursuits including equity developments, acquisitions, and third-party business. Experience administering a performance management program, including establishing and tracking key performance metrics to ensure quality across a large management portfolio. Experience with best-in-market Living communities. Lead employee teams to achieve their highest and best use through interpersonal relationships, evaluation of team members performance, and in accordance with good business practices. Comfortability utilizing property management software, word processing, spreadsheet, and database management applications. Impeccable integrity and reputation. Interact with employees, visitors, and contractors with poise and diplomacy. Comply with all company and regional policies, as well as regulatory requirements. Maintain a calm demeanor. Compose business letters, expositions, summaries, and reports, using proper format, punctuation, grammar, diction and style. Speak before an audience with confidence, using appropriate communication skills/style. Demonstrate strong initiative and customer service orientation. Establish and maintain a cooperative working atmosphere among staff. Exchange ideas, information, and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions, or solutions. Perform numerical and financial calculations. Analyze and interpret various types of data to draw conclusions and solve problems. Demonstrate proficiency in Microsoft Office software. Ability with other European languages (e.g., French, Spanish, Italian, German) strongly preferred. Frequent international travel required. Closing Hines is a privately owned global real estate investment firm founded in 1957 with a presence in 240 cities in 27 countries. Hines oversees a portfolio of assets under management valued at approximately $160.9 billion , including $81.7 billion in assets under management for which Hines serves as investment manager, and $79.2 billion representing more than 172.9 million square feet of assets for which Hines provides third-party property level services. Historically, Hines has developed, redeveloped or acquired approximately 1,450 properties, totaling over 485 million square feet. The firm has more than 180 developments currently underway around the world. With extensive experience in investments across the risk spectrum and all property types, and a pioneering commitment to ESG, Hines is one of the largest and most-respected real estate organizations in the world. Visit for more information. Includes both the global Hines organization as well as RIA AUM as of December 31, 2020. We are an equal opportunity employer and support workforce diversity. No calls or emails from third parties at this time please.
Business Development Director - Aero Mobility Services
Eutelsat Communications SA
Select how often (in days) to receive an alert: Business Development Director - Aero Mobility Services Country/Region: GB Connect with Eutelsat OneWeb Be part of a new era in communications, transforming connectivity with Eutelsat OneWeb, part of Eutelsat Group - the world's first GEO-LEO integrated global satellite operator. As a global leader in satellite communications, we provide infinite connectivity, broadcasting television channels and packages, transmitting news reports, provide wholesale broadband Internet access services. With Eutelsat OneWeb You'll Get To: Pioneer the future of Space Technology Bring connectivity to remote frontiers Collaborate with customer-centric experts Embrace cultural diversity in our global team Where your skills ignite opportunities & you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat OneWeb, we're united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space. Why join Eutelsat OneWeb? • Innovative environment: Be part of a forward-thinking company at the forefront of satellite communications technology with a strategic multi-orbit operator. • Professional Growth: Opportunities for continuous learning, development and career development • Impactful work: Contribute to transformative projects that make a difference in global communications • Collaborative culture: Work with a diverse and talented team in a supportive and inclusive environment • Competitive Compensation: Attractive salary and benefits package, including performance-based incentives If you are a results driven sales professional with a passion for managed services and satellite communications, we invite you to apply and join our team at Eutelsat OneWeb. Job Overview: We are seeking an experienced and dynamic Business Development manager specializing in Commercial Aviation, to join our team. The ideal candidate will be a key member of our market development team focusing on the Aero (mobility) Satellite Connectivity market for Eutelsat OneWeb's Connectivity business, globally. They will need to possess deep knowledge in satellite services with a proven track record within the satellite industry. In this role, there will be the opportunity to manage and cultivate strong relationships with important and well-established partners and customers. The candidate will be responsible for developing and executing strategies to maximize revenue, strengthen partner/client relationships, and drive the attainment of critical business objectives. The position will be reporting to the Head of Commercial Aviation. What you'll do: Sales Strategy Development: Assist the Commercial Aviation Department in strategic planning, and execution of key initiatives to ensure alignment with overall business objectives. Partner/Customer Relationship Management: Cultivate and maintain strong relationships with the key distribution partner serving as the primary point of contact for their needs and inquiries, providing tailored solutions and delivering exceptional service. Business Development: Drive growth initiatives by identifying new business opportunities, including partnerships, alliances and new market segments to expand our market presence in Europe. Customer/Partner Feedback: Gather and relay partner/customer feedback to internal teams to drive continuous improvement in aero products and services. Sales Target Achievement: Develop and implement strategies to achieve revenue targets, including upselling and cross-selling additional products and services to existing clients in total collaboration with the product development team. Meet and exceed key performance indicators (KPIs) by leveraging a consultative approach. Collaboration: Collaborate closely with internal teams, including sales, marketing, and technical support, to ensure seamless execution of new partner/client initiatives and projects. Market Analysis: Keep up to date on current market conditions to stay informed about industry trends, market developments, and competitor activities to identify opportunities and threats, informing strategic decision-making and business planning. Reporting and Analysis: Monitor account performance data and prepare regular reports providing insights and recommendations for improvement. Maintain accurate sales forecasts, pipeline management and reporting using CRM tools and other sales management systems. Compliance: Ensure compliance with company policies, industry regulations, and contractual obligations in all client interactions and business activities. What you'll need: Bachelor's degree in business management, administration, marketing, communications, telecommunications, engineering or a related field. Proven track record of success in aero deliveries, project management, business development, or sales within the satellite industry, with a minimum of 5 to 7 years of experience. Ability to work collaboratively in a team environment and across departments. Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and trust with clients at all levels. Strategic thinker with a customer-centric mindset, capable of identifying opportunities and developing solutions to meet client needs. An analytical mindset with the ability to interpret data, generate insights, and make data-driven decisions to drive business growth. Results-oriented with a demonstrated ability to achieve and exceed revenue targets and KPIs. Proficiency in CRM software, Microsoft Office Suite, and other relevant business tools and applications. Strong understanding of satellite communications technologies, services, and industry trends. Ability to travel as needed for client meetings, conferences, and industry events. Proactive approach in resolving problems and issues. Where you'll be: White City, London, UK The Eutelsat Group treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by the Eutelsat group and acknowledge notice of, and understand the terms of Eutelsat's Privacy Policy (as amended from time to time). This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.
Jun 05, 2025
Full time
Select how often (in days) to receive an alert: Business Development Director - Aero Mobility Services Country/Region: GB Connect with Eutelsat OneWeb Be part of a new era in communications, transforming connectivity with Eutelsat OneWeb, part of Eutelsat Group - the world's first GEO-LEO integrated global satellite operator. As a global leader in satellite communications, we provide infinite connectivity, broadcasting television channels and packages, transmitting news reports, provide wholesale broadband Internet access services. With Eutelsat OneWeb You'll Get To: Pioneer the future of Space Technology Bring connectivity to remote frontiers Collaborate with customer-centric experts Embrace cultural diversity in our global team Where your skills ignite opportunities & you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat OneWeb, we're united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space. Why join Eutelsat OneWeb? • Innovative environment: Be part of a forward-thinking company at the forefront of satellite communications technology with a strategic multi-orbit operator. • Professional Growth: Opportunities for continuous learning, development and career development • Impactful work: Contribute to transformative projects that make a difference in global communications • Collaborative culture: Work with a diverse and talented team in a supportive and inclusive environment • Competitive Compensation: Attractive salary and benefits package, including performance-based incentives If you are a results driven sales professional with a passion for managed services and satellite communications, we invite you to apply and join our team at Eutelsat OneWeb. Job Overview: We are seeking an experienced and dynamic Business Development manager specializing in Commercial Aviation, to join our team. The ideal candidate will be a key member of our market development team focusing on the Aero (mobility) Satellite Connectivity market for Eutelsat OneWeb's Connectivity business, globally. They will need to possess deep knowledge in satellite services with a proven track record within the satellite industry. In this role, there will be the opportunity to manage and cultivate strong relationships with important and well-established partners and customers. The candidate will be responsible for developing and executing strategies to maximize revenue, strengthen partner/client relationships, and drive the attainment of critical business objectives. The position will be reporting to the Head of Commercial Aviation. What you'll do: Sales Strategy Development: Assist the Commercial Aviation Department in strategic planning, and execution of key initiatives to ensure alignment with overall business objectives. Partner/Customer Relationship Management: Cultivate and maintain strong relationships with the key distribution partner serving as the primary point of contact for their needs and inquiries, providing tailored solutions and delivering exceptional service. Business Development: Drive growth initiatives by identifying new business opportunities, including partnerships, alliances and new market segments to expand our market presence in Europe. Customer/Partner Feedback: Gather and relay partner/customer feedback to internal teams to drive continuous improvement in aero products and services. Sales Target Achievement: Develop and implement strategies to achieve revenue targets, including upselling and cross-selling additional products and services to existing clients in total collaboration with the product development team. Meet and exceed key performance indicators (KPIs) by leveraging a consultative approach. Collaboration: Collaborate closely with internal teams, including sales, marketing, and technical support, to ensure seamless execution of new partner/client initiatives and projects. Market Analysis: Keep up to date on current market conditions to stay informed about industry trends, market developments, and competitor activities to identify opportunities and threats, informing strategic decision-making and business planning. Reporting and Analysis: Monitor account performance data and prepare regular reports providing insights and recommendations for improvement. Maintain accurate sales forecasts, pipeline management and reporting using CRM tools and other sales management systems. Compliance: Ensure compliance with company policies, industry regulations, and contractual obligations in all client interactions and business activities. What you'll need: Bachelor's degree in business management, administration, marketing, communications, telecommunications, engineering or a related field. Proven track record of success in aero deliveries, project management, business development, or sales within the satellite industry, with a minimum of 5 to 7 years of experience. Ability to work collaboratively in a team environment and across departments. Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and trust with clients at all levels. Strategic thinker with a customer-centric mindset, capable of identifying opportunities and developing solutions to meet client needs. An analytical mindset with the ability to interpret data, generate insights, and make data-driven decisions to drive business growth. Results-oriented with a demonstrated ability to achieve and exceed revenue targets and KPIs. Proficiency in CRM software, Microsoft Office Suite, and other relevant business tools and applications. Strong understanding of satellite communications technologies, services, and industry trends. Ability to travel as needed for client meetings, conferences, and industry events. Proactive approach in resolving problems and issues. Where you'll be: White City, London, UK The Eutelsat Group treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by the Eutelsat group and acknowledge notice of, and understand the terms of Eutelsat's Privacy Policy (as amended from time to time). This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.
Thermo Fisher Scientific
Engineer III, Field Service
Thermo Fisher Scientific Hemel Hempstead, Hertfordshire
Work Schedule Standard (Mon-Fri) Environmental Conditions Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description Field Service Engineer - Surface Analysis (XPS) Thermo Fisher Scientific is the world leader in serving science, with annual revenue exceeding $25 billion. No other company can match our range of customer touch points - technologically, geographically or commercially. We help our customers in finding cures for cancer, protecting the environment, making sure our food is safe and moving forward with thousands of important projects that impact our lives. Role: Field Service Engineer - Surface Analysis (XPS) Location: Cambridge, Birmingham, London, Hemel Hempstead How will you make an impact? Do you want to join a company known as a fast-paced global leader in serving science? Are you passionate about making a difference and providing professional service for high-tech equipment? This is a great opportunity to work in a global company dedicated to improving the human condition and advancing research in industry. You will become a part of the UK Materials and Structural Analysis Field Service team, servicing XPS Surface Analysis Equipment. You enjoy being on the road and can expect to be travelling up to 50% of your time outside of the UK. This will be to our customer sites within the United Kingdom and Europe. This role suits someone who enjoys working in a high-paced environment. Your proactive approach, team spirit and eagerness to continuously develop your skills are what will ultimately drive our success. Our organisation is developing, and we guarantee an interesting and exciting position in an international environment with opportunity for professional and personal growth. What will you do? Performing field service activities, including on-site installation, upgrades, preventive maintenance and system repairs Solving a broad range of hardware and/or software problems of varying scope and complexity Coordinating your own work schedule with direct colleagues, service operations and management Training customers in the use of our instruments to ensure safe and effective customer operations Providing proactive and responsive technical telephone and email support, ensuring that our customers are successful using their instrumentation Producing timely and accurate reports of your activities: e.g. service reports and expense reports Assuring the highest level of Customer Experience to achieve customer satisfaction and loyalty Providing sales leads to account manager Providing feedback to support teams for correcting system documentation and updating procedures How will you get here? Typically requires a BEng or preferably a MEng degree in Mechanical or Electronic Engineering or other applicable experience in a high-tech environment You must be able to freely travel throughout Europe Analytical trouble shooting and problem-solving abilities Excellent hand-eye coordination and manual dexterity Excellent interpersonal skills in English, verbal and written Independent, service-minded individual who can converse with customers at all academic levels Highly organised, self-sufficient and motivated individual who is adept at administration Knowledge of Surface Analysis equipment is an advantage Clean Driving license required
Mar 13, 2025
Full time
Work Schedule Standard (Mon-Fri) Environmental Conditions Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description Field Service Engineer - Surface Analysis (XPS) Thermo Fisher Scientific is the world leader in serving science, with annual revenue exceeding $25 billion. No other company can match our range of customer touch points - technologically, geographically or commercially. We help our customers in finding cures for cancer, protecting the environment, making sure our food is safe and moving forward with thousands of important projects that impact our lives. Role: Field Service Engineer - Surface Analysis (XPS) Location: Cambridge, Birmingham, London, Hemel Hempstead How will you make an impact? Do you want to join a company known as a fast-paced global leader in serving science? Are you passionate about making a difference and providing professional service for high-tech equipment? This is a great opportunity to work in a global company dedicated to improving the human condition and advancing research in industry. You will become a part of the UK Materials and Structural Analysis Field Service team, servicing XPS Surface Analysis Equipment. You enjoy being on the road and can expect to be travelling up to 50% of your time outside of the UK. This will be to our customer sites within the United Kingdom and Europe. This role suits someone who enjoys working in a high-paced environment. Your proactive approach, team spirit and eagerness to continuously develop your skills are what will ultimately drive our success. Our organisation is developing, and we guarantee an interesting and exciting position in an international environment with opportunity for professional and personal growth. What will you do? Performing field service activities, including on-site installation, upgrades, preventive maintenance and system repairs Solving a broad range of hardware and/or software problems of varying scope and complexity Coordinating your own work schedule with direct colleagues, service operations and management Training customers in the use of our instruments to ensure safe and effective customer operations Providing proactive and responsive technical telephone and email support, ensuring that our customers are successful using their instrumentation Producing timely and accurate reports of your activities: e.g. service reports and expense reports Assuring the highest level of Customer Experience to achieve customer satisfaction and loyalty Providing sales leads to account manager Providing feedback to support teams for correcting system documentation and updating procedures How will you get here? Typically requires a BEng or preferably a MEng degree in Mechanical or Electronic Engineering or other applicable experience in a high-tech environment You must be able to freely travel throughout Europe Analytical trouble shooting and problem-solving abilities Excellent hand-eye coordination and manual dexterity Excellent interpersonal skills in English, verbal and written Independent, service-minded individual who can converse with customers at all academic levels Highly organised, self-sufficient and motivated individual who is adept at administration Knowledge of Surface Analysis equipment is an advantage Clean Driving license required
Thermo Fisher Scientific
Engineer III, Field Service
Thermo Fisher Scientific Hemel Hempstead, Hertfordshire
Work Schedule Standard (Mon-Fri) Environmental Conditions Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description Field Service Engineer - Surface Analysis (XPS) Thermo Fisher Scientific is the world leader in serving science, with annual revenue exceeding $25 billion. No other company can match our range of customer touch points - technologically, geographically or commercially. We help our customers in finding cures for cancer, protecting the environment, making sure our food is safe and moving forward with thousands of important projects that impact our lives. Role: Field Service Engineer - Surface Analysis (XPS) Location: Cambridge, Birmingham, London, Hemel Hempstead How will you make an impact? Do you want to join a company known as a fast-paced global leader in serving science? Are you passionate about making a difference and providing professional service for high-tech equipment? This is a great opportunity to work in a global company dedicated to improving the human condition and advancing research in industry. You will become a part of the UK Materials and Structural Analysis Field Service team, servicing XPS Surface Analysis Equipment. You enjoy being on the road and can expect to be travelling up to 50% of your time outside of the UK. This will be to our customer sites within the United Kingdom and Europe. This role suits someone who enjoys working in a high-paced environment. Your proactive approach, team spirit and eagerness to continuously develop your skills are what will ultimately drive our success. Our organisation is developing, and we guarantee an interesting and exciting position in an international environment with opportunity for professional and personal growth. What will you do? Performing field service activities, including on-site installation, upgrades, preventive maintenance and system repairs Solving a broad range of hardware and/or software problems of varying scope and complexity Coordinating your own work schedule with direct colleagues, service operations and management Training customers in the use of our instruments to ensure safe and effective customer operations Providing proactive and responsive technical telephone and email support, ensuring that our customers are successful using their instrumentation Producing timely and accurate reports of your activities: e.g. service reports and expense reports Assuring the highest level of Customer Experience to achieve customer satisfaction and loyalty Providing sales leads to account manager Providing feedback to support teams for correcting system documentation and updating procedures How will you get here? Typically requires a BEng or preferably a MEng degree in Mechanical or Electronic Engineering or other applicable experience in a high-tech environment You must be able to freely travel throughout Europe Analytical trouble shooting and problem-solving abilities Excellent hand-eye coordination and manual dexterity Excellent interpersonal skills in English, verbal and written Independent, service-minded individual who can converse with customers at all academic levels Highly organised, self-sufficient and motivated individual who is adept at administration Knowledge of Surface Analysis equipment is an advantage Clean Driving license required
Mar 09, 2025
Full time
Work Schedule Standard (Mon-Fri) Environmental Conditions Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description Field Service Engineer - Surface Analysis (XPS) Thermo Fisher Scientific is the world leader in serving science, with annual revenue exceeding $25 billion. No other company can match our range of customer touch points - technologically, geographically or commercially. We help our customers in finding cures for cancer, protecting the environment, making sure our food is safe and moving forward with thousands of important projects that impact our lives. Role: Field Service Engineer - Surface Analysis (XPS) Location: Cambridge, Birmingham, London, Hemel Hempstead How will you make an impact? Do you want to join a company known as a fast-paced global leader in serving science? Are you passionate about making a difference and providing professional service for high-tech equipment? This is a great opportunity to work in a global company dedicated to improving the human condition and advancing research in industry. You will become a part of the UK Materials and Structural Analysis Field Service team, servicing XPS Surface Analysis Equipment. You enjoy being on the road and can expect to be travelling up to 50% of your time outside of the UK. This will be to our customer sites within the United Kingdom and Europe. This role suits someone who enjoys working in a high-paced environment. Your proactive approach, team spirit and eagerness to continuously develop your skills are what will ultimately drive our success. Our organisation is developing, and we guarantee an interesting and exciting position in an international environment with opportunity for professional and personal growth. What will you do? Performing field service activities, including on-site installation, upgrades, preventive maintenance and system repairs Solving a broad range of hardware and/or software problems of varying scope and complexity Coordinating your own work schedule with direct colleagues, service operations and management Training customers in the use of our instruments to ensure safe and effective customer operations Providing proactive and responsive technical telephone and email support, ensuring that our customers are successful using their instrumentation Producing timely and accurate reports of your activities: e.g. service reports and expense reports Assuring the highest level of Customer Experience to achieve customer satisfaction and loyalty Providing sales leads to account manager Providing feedback to support teams for correcting system documentation and updating procedures How will you get here? Typically requires a BEng or preferably a MEng degree in Mechanical or Electronic Engineering or other applicable experience in a high-tech environment You must be able to freely travel throughout Europe Analytical trouble shooting and problem-solving abilities Excellent hand-eye coordination and manual dexterity Excellent interpersonal skills in English, verbal and written Independent, service-minded individual who can converse with customers at all academic levels Highly organised, self-sufficient and motivated individual who is adept at administration Knowledge of Surface Analysis equipment is an advantage Clean Driving license required
Thermo Fisher Scientific
Engineer III, Field Service
Thermo Fisher Scientific Hemel Hempstead, Hertfordshire
Work Schedule Standard (Mon-Fri) Environmental Conditions Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description Field Service Engineer - Surface Analysis (XPS) Thermo Fisher Scientific is the world leader in serving science, with annual revenue exceeding $25 billion. No other company can match our range of customer touch points - technologically, geographically or commercially. We help our customers in finding cures for cancer, protecting the environment, making sure our food is safe and moving forward with thousands of important projects that impact our lives. Role: Field Service Engineer - Surface Analysis (XPS) Location: Cambridge, Birmingham, London, Hemel Hempstead How will you make an impact? Do you want to join a company known as a fast-paced global leader in serving science? Are you passionate about making a difference and providing professional service for high-tech equipment? This is a great opportunity to work in a global company dedicated to improving the human condition and advancing research in industry. You will become a part of the UK Materials and Structural Analysis Field Service team, servicing XPS Surface Analysis Equipment. You enjoy being on the road and can expect to be travelling up to 50% of your time outside of the UK. This will be to our customer sites within the United Kingdom and Europe. This role suits someone who enjoys working in a high-paced environment. Your proactive approach, team spirit and eagerness to continuously develop your skills are what will ultimately drive our success. Our organisation is developing, and we guarantee an interesting and exciting position in an international environment with opportunity for professional and personal growth. What will you do? Performing field service activities, including on-site installation, upgrades, preventive maintenance and system repairs Solving a broad range of hardware and/or software problems of varying scope and complexity Coordinating your own work schedule with direct colleagues, service operations and management Training customers in the use of our instruments to ensure safe and effective customer operations Providing proactive and responsive technical telephone and email support, ensuring that our customers are successful using their instrumentation Producing timely and accurate reports of your activities: e.g. service reports and expense reports Assuring the highest level of Customer Experience to achieve customer satisfaction and loyalty Providing sales leads to account manager Providing feedback to support teams for correcting system documentation and updating procedures How will you get here? Typically requires a BEng or preferably a MEng degree in Mechanical or Electronic Engineering or other applicable experience in a high-tech environment You must be able to freely travel throughout Europe Analytical trouble shooting and problem-solving abilities Excellent hand-eye coordination and manual dexterity Excellent interpersonal skills in English, verbal and written Independent, service-minded individual who can converse with customers at all academic levels Highly organised, self-sufficient and motivated individual who is adept at administration Knowledge of Surface Analysis equipment is an advantage Clean Driving license required
Feb 21, 2025
Full time
Work Schedule Standard (Mon-Fri) Environmental Conditions Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description Field Service Engineer - Surface Analysis (XPS) Thermo Fisher Scientific is the world leader in serving science, with annual revenue exceeding $25 billion. No other company can match our range of customer touch points - technologically, geographically or commercially. We help our customers in finding cures for cancer, protecting the environment, making sure our food is safe and moving forward with thousands of important projects that impact our lives. Role: Field Service Engineer - Surface Analysis (XPS) Location: Cambridge, Birmingham, London, Hemel Hempstead How will you make an impact? Do you want to join a company known as a fast-paced global leader in serving science? Are you passionate about making a difference and providing professional service for high-tech equipment? This is a great opportunity to work in a global company dedicated to improving the human condition and advancing research in industry. You will become a part of the UK Materials and Structural Analysis Field Service team, servicing XPS Surface Analysis Equipment. You enjoy being on the road and can expect to be travelling up to 50% of your time outside of the UK. This will be to our customer sites within the United Kingdom and Europe. This role suits someone who enjoys working in a high-paced environment. Your proactive approach, team spirit and eagerness to continuously develop your skills are what will ultimately drive our success. Our organisation is developing, and we guarantee an interesting and exciting position in an international environment with opportunity for professional and personal growth. What will you do? Performing field service activities, including on-site installation, upgrades, preventive maintenance and system repairs Solving a broad range of hardware and/or software problems of varying scope and complexity Coordinating your own work schedule with direct colleagues, service operations and management Training customers in the use of our instruments to ensure safe and effective customer operations Providing proactive and responsive technical telephone and email support, ensuring that our customers are successful using their instrumentation Producing timely and accurate reports of your activities: e.g. service reports and expense reports Assuring the highest level of Customer Experience to achieve customer satisfaction and loyalty Providing sales leads to account manager Providing feedback to support teams for correcting system documentation and updating procedures How will you get here? Typically requires a BEng or preferably a MEng degree in Mechanical or Electronic Engineering or other applicable experience in a high-tech environment You must be able to freely travel throughout Europe Analytical trouble shooting and problem-solving abilities Excellent hand-eye coordination and manual dexterity Excellent interpersonal skills in English, verbal and written Independent, service-minded individual who can converse with customers at all academic levels Highly organised, self-sufficient and motivated individual who is adept at administration Knowledge of Surface Analysis equipment is an advantage Clean Driving license required
Junior Project Manager, Communications Coaching
Tbwa Chiat/Day Inc
Junior Project Manager, Communications Coaching London, England, United Kingdom Vox are seeking a talented and driven Junior Project Manager to join our growing Communications Coaching team. As a Project Manager, you will play an integral role supporting (and reporting into) the Client Services Director with the end-to-end management and delivery of client-facing projects (individual sessions and larger, multi-session programmes). You will play a key role in nurturing client relationships, managing Vox's best-in-class broadcast and coaching studio and you will contribute to the creation and execution of new business and marketing. Working at Vox Vox is an ambitious strategic communications coaching agency that is wholly owned by Teneo, operating as its dedicated coaching practice. We support some of the largest global organisations, helping executives communicate effectively to the audiences that matter. We support our clients at their most critical times such as during a crisis, when they are speaking to investors, when they need to convey a new strategy to their team or when they are facing into the media. We have a team of experienced coaches with backgrounds in journalism who help individuals create, structure and deliver their content. Some of our work is carried out in our high-end broadcast studio in the City which offers clients a realistic radio and TV setting for their coaching. Vox is a small team of energetic, supportive colleagues who deliver excellent service to our clients and being part of the Teneo Group means we have the benefits of a large organisation behind us. Key responsibilities: Project management, operations and administration End-to-end project management of ad hoc coaching sessions as well as multi-session programmes Communicate and collaborate with clients and be responsive to their needs, ensuring briefs are delivered on time and on budget Maintain relationships with a varied client portfolio, acting as a key point of contact and work with the Client Services Director to continually deepen these partnerships Maintain accurate project data across multiple programmes e.g. the centralised calendar, the CRM/PM software, and the server Support the Client Services Director in implementing and iterating internal systems and processes e.g. the CRM/PM software Participate in sales and project meetings with the Vox team Organise and manage pre-session preparation: Arrange and attend briefing calls with clients and our Teneo colleagues Work with the Vox and Design teams to create and produce bespoke course materials, ensuring these are shared with clients/in location as needed Produce and share confirmation paperwork and quote documents with clients ahead of sessions Secure internal coaches to deliver sessions and resource external coaches, camera operators and other contractors, negotiating fees (as required), sending invitations/confirmation paperwork, and briefing contractors ahead of sessions Liaise with clients to organise room logistics for sessions Arrange travel, accommodation and other necessities for the team Create secure, online video galleries to house in-session recordings for sharing with clients post-session Proof-read and edit pre- and post-session outputs including agendas and feedback Support in the management of Vox's state-of-the-art studio and coaching space: Manage weekly orders, manage the kit, set up the rooms for coaching sessions and organise catering Attend coaching sessions, meeting and looking after guests who are visiting the space Compile data/analysis for the Client Services Director as required Process expenses promptly using established processes and be on hand to answer questions on this as needed to manage customer invoices Work with the Client Services Director and Finance team to assist with invoicing, credit control and auditing Sales and marketing Identify opportunities to further support existing clients and work with the Client Services Director and coaches to propose suggestions and win extra work Network with internal and external stakeholders e.g. identifying opportunities to show where Vox can help and working with the Client Services Director to action initiatives Organise and attend calls/meetings with prospective and existing clients for the Client Services team and coaches to discuss new opportunities Produce tailored credentials documents to showcase the Vox offer Support on the delivery of marketing efforts such as events, social media outreach Work with the Client Services and Design teams to produce marketing materials e.g. proposals, videos and social media assets Experience: Required 2+ years of experience in a fast-paced, professional environment (ideally a client-facing role in an agency) Experience of coordinating and communicating with multiple, varied stakeholders Experience of building and leveraging relationships and establishing rapport Strong attention to detail and an ability to adapt timelines and processes Driven and determined to achieve targets and objectives Excellent time management skills and an ability to prioritise effectively Excellent communication skills, both verbal and written An understanding of, and interest in, communications Familiarity with project management tools and CRM systems Company benefits: Competitive salary (depending on experience) 28 days holiday Discretionary bonus Annual salary review Pension (with company contribution: 5% of annual salary) Enhanced maternity and paternity leave (depending on length of service) and shared parental leave Private medical insurance Group Income protection Life assurance Cycle to work schemes Season ticket loans Regular social, cultural and charitable activities Flexible working with office laptop and phone provided Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Are you legally eligible to work in the UK? Select Will you now or in the future require visa sponsorship for employment at Teneo? Please provide details. Select Please indicate your current salary Please indicate your salary expectation (GBP) Please indicate your current notice period Have been employed by Teneo before? Select UK Demographic Set Teneo are passionate about creating an inclusive workplace that promotes and values diversity. We ensure that all employees and candidates are treated fairly and we strive to ensure that our company is representative of all sections of society. We value people as individuals with diverse opinions, cultures, lifestyles and circumstances. Each employee should be respected and valued and able to give their best as a result. We want to ensure our workplace in London continues to be one where different voices are heard, valued and embraced - for the benefit of our employees and working culture, our clients and the quality of our work, as well as for the ultimate performance of our business. We are committed to equal opportunities for all and provide these opportunities irrespective of an individual's race, ethnic origin, disability, age, nationality, national origin, sex or sexual orientation, gender reassignment, pregnancy or maternity, religion or belief, marital status and social class. We oppose all forms of unlawful and unfair discrimination.
Feb 20, 2025
Full time
Junior Project Manager, Communications Coaching London, England, United Kingdom Vox are seeking a talented and driven Junior Project Manager to join our growing Communications Coaching team. As a Project Manager, you will play an integral role supporting (and reporting into) the Client Services Director with the end-to-end management and delivery of client-facing projects (individual sessions and larger, multi-session programmes). You will play a key role in nurturing client relationships, managing Vox's best-in-class broadcast and coaching studio and you will contribute to the creation and execution of new business and marketing. Working at Vox Vox is an ambitious strategic communications coaching agency that is wholly owned by Teneo, operating as its dedicated coaching practice. We support some of the largest global organisations, helping executives communicate effectively to the audiences that matter. We support our clients at their most critical times such as during a crisis, when they are speaking to investors, when they need to convey a new strategy to their team or when they are facing into the media. We have a team of experienced coaches with backgrounds in journalism who help individuals create, structure and deliver their content. Some of our work is carried out in our high-end broadcast studio in the City which offers clients a realistic radio and TV setting for their coaching. Vox is a small team of energetic, supportive colleagues who deliver excellent service to our clients and being part of the Teneo Group means we have the benefits of a large organisation behind us. Key responsibilities: Project management, operations and administration End-to-end project management of ad hoc coaching sessions as well as multi-session programmes Communicate and collaborate with clients and be responsive to their needs, ensuring briefs are delivered on time and on budget Maintain relationships with a varied client portfolio, acting as a key point of contact and work with the Client Services Director to continually deepen these partnerships Maintain accurate project data across multiple programmes e.g. the centralised calendar, the CRM/PM software, and the server Support the Client Services Director in implementing and iterating internal systems and processes e.g. the CRM/PM software Participate in sales and project meetings with the Vox team Organise and manage pre-session preparation: Arrange and attend briefing calls with clients and our Teneo colleagues Work with the Vox and Design teams to create and produce bespoke course materials, ensuring these are shared with clients/in location as needed Produce and share confirmation paperwork and quote documents with clients ahead of sessions Secure internal coaches to deliver sessions and resource external coaches, camera operators and other contractors, negotiating fees (as required), sending invitations/confirmation paperwork, and briefing contractors ahead of sessions Liaise with clients to organise room logistics for sessions Arrange travel, accommodation and other necessities for the team Create secure, online video galleries to house in-session recordings for sharing with clients post-session Proof-read and edit pre- and post-session outputs including agendas and feedback Support in the management of Vox's state-of-the-art studio and coaching space: Manage weekly orders, manage the kit, set up the rooms for coaching sessions and organise catering Attend coaching sessions, meeting and looking after guests who are visiting the space Compile data/analysis for the Client Services Director as required Process expenses promptly using established processes and be on hand to answer questions on this as needed to manage customer invoices Work with the Client Services Director and Finance team to assist with invoicing, credit control and auditing Sales and marketing Identify opportunities to further support existing clients and work with the Client Services Director and coaches to propose suggestions and win extra work Network with internal and external stakeholders e.g. identifying opportunities to show where Vox can help and working with the Client Services Director to action initiatives Organise and attend calls/meetings with prospective and existing clients for the Client Services team and coaches to discuss new opportunities Produce tailored credentials documents to showcase the Vox offer Support on the delivery of marketing efforts such as events, social media outreach Work with the Client Services and Design teams to produce marketing materials e.g. proposals, videos and social media assets Experience: Required 2+ years of experience in a fast-paced, professional environment (ideally a client-facing role in an agency) Experience of coordinating and communicating with multiple, varied stakeholders Experience of building and leveraging relationships and establishing rapport Strong attention to detail and an ability to adapt timelines and processes Driven and determined to achieve targets and objectives Excellent time management skills and an ability to prioritise effectively Excellent communication skills, both verbal and written An understanding of, and interest in, communications Familiarity with project management tools and CRM systems Company benefits: Competitive salary (depending on experience) 28 days holiday Discretionary bonus Annual salary review Pension (with company contribution: 5% of annual salary) Enhanced maternity and paternity leave (depending on length of service) and shared parental leave Private medical insurance Group Income protection Life assurance Cycle to work schemes Season ticket loans Regular social, cultural and charitable activities Flexible working with office laptop and phone provided Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Are you legally eligible to work in the UK? Select Will you now or in the future require visa sponsorship for employment at Teneo? Please provide details. Select Please indicate your current salary Please indicate your salary expectation (GBP) Please indicate your current notice period Have been employed by Teneo before? Select UK Demographic Set Teneo are passionate about creating an inclusive workplace that promotes and values diversity. We ensure that all employees and candidates are treated fairly and we strive to ensure that our company is representative of all sections of society. We value people as individuals with diverse opinions, cultures, lifestyles and circumstances. Each employee should be respected and valued and able to give their best as a result. We want to ensure our workplace in London continues to be one where different voices are heard, valued and embraced - for the benefit of our employees and working culture, our clients and the quality of our work, as well as for the ultimate performance of our business. We are committed to equal opportunities for all and provide these opportunities irrespective of an individual's race, ethnic origin, disability, age, nationality, national origin, sex or sexual orientation, gender reassignment, pregnancy or maternity, religion or belief, marital status and social class. We oppose all forms of unlawful and unfair discrimination.
Senior Customer Success Manager, EMEA
CloudFlare
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Location: London, UK About the Department Customer Success at Cloudflare is focused on customer adoption and value realization of Cloudflare Solutions. We work closely with our customers in the closing stages of the sales cycle being ready to partner with them as they implement, adopt and optimize our cloud solutions around their business goals and objectives. We are proactively driven to fully understand their WHY so that we can articulate what we can do to help to ensure full value and outcomes from Cloudflare Solutions and Products. The Customer Success Teams consist of Customer Success Managers and Customer Solutions Engineers to proactively engage with customer needs to help accelerate the outcomes that our customers are looking to achieve. The Customer Success Team works closely across all of the Cloudflare Team particularly with Strategic Account Executives, Business Development Representatives, and Solution Engineers, Product and Sales Operations to help our customers adopt Cloudflare and create great Internet-enabled experiences. We are One EMEA Team. What you'll do This is a senior and critical role where you will be responsible for ensuring the success of Cloudflare's Strategic Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. Our mission is to deliver great customer outcomes and also growth of adoption and utilization of Cloudflare solutions. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You are ultimately responsible for the retention and growth of your book of business; this is driven through demonstrating the value the products and services provide to the customer's business via quarterly reviews and understanding what next and at what time based upon your customers needs and goals. Ideally we are looking for applications who can show demonstrable experience of at least 5-7 years partnering with large multinational customers driving Digital and / or Network transformation at scale and at pace. Additional responsibilities will include: Be a Trusted Advisor to your customers, Work with your account teams to plan and execute long term Success Plans to facilitate retention and growth via product and new business unit expansion, Develop and maintain long-term relationships with stakeholders in your account portfolio, Work cross-functionally with Product, Engineering, Systems Reliability Engineering, Marketing and other teams to resolve customer business issues and work towards their stated goals, Manage customer feedback and product needs by providing feature requests to internal partner teams, Able to demonstrate how your customer engagement directly impacts their growth and adoption of Cloudflare Solutions and Services, Expected up to 30% travel across EMEA for your customers. Examples of desirable skills, knowledge and experience Bachelor's degree and / or other professional qualification (eg. CIPD, Prince2, ACA, CFA), 8+ years of experience in a Customer Success/Account Management role of which at least 5 years managing large strategic / enterprise level engagements, Understanding of SAAS / SASE / Cloud Applications landscape, Strong understanding of or willing to learn about computer networking and "how the internet works" with network security a plus, Experience in cloud security and/or performance industries preferred, Experience with project management, account portfolio planning, Cloud implementation and prioritization, Ability to prioritize, multi-task, and perform effectively under pressure, Strong interpersonal communication skills (verbal, written and video call) as well as organizational skills, Track record of successful planning and execution of Executive Business Reviews, Commercial acumen and awareness to drive successful outcomes. Additional European languages are a plus. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107.
Feb 19, 2025
Full time
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Location: London, UK About the Department Customer Success at Cloudflare is focused on customer adoption and value realization of Cloudflare Solutions. We work closely with our customers in the closing stages of the sales cycle being ready to partner with them as they implement, adopt and optimize our cloud solutions around their business goals and objectives. We are proactively driven to fully understand their WHY so that we can articulate what we can do to help to ensure full value and outcomes from Cloudflare Solutions and Products. The Customer Success Teams consist of Customer Success Managers and Customer Solutions Engineers to proactively engage with customer needs to help accelerate the outcomes that our customers are looking to achieve. The Customer Success Team works closely across all of the Cloudflare Team particularly with Strategic Account Executives, Business Development Representatives, and Solution Engineers, Product and Sales Operations to help our customers adopt Cloudflare and create great Internet-enabled experiences. We are One EMEA Team. What you'll do This is a senior and critical role where you will be responsible for ensuring the success of Cloudflare's Strategic Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. Our mission is to deliver great customer outcomes and also growth of adoption and utilization of Cloudflare solutions. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You are ultimately responsible for the retention and growth of your book of business; this is driven through demonstrating the value the products and services provide to the customer's business via quarterly reviews and understanding what next and at what time based upon your customers needs and goals. Ideally we are looking for applications who can show demonstrable experience of at least 5-7 years partnering with large multinational customers driving Digital and / or Network transformation at scale and at pace. Additional responsibilities will include: Be a Trusted Advisor to your customers, Work with your account teams to plan and execute long term Success Plans to facilitate retention and growth via product and new business unit expansion, Develop and maintain long-term relationships with stakeholders in your account portfolio, Work cross-functionally with Product, Engineering, Systems Reliability Engineering, Marketing and other teams to resolve customer business issues and work towards their stated goals, Manage customer feedback and product needs by providing feature requests to internal partner teams, Able to demonstrate how your customer engagement directly impacts their growth and adoption of Cloudflare Solutions and Services, Expected up to 30% travel across EMEA for your customers. Examples of desirable skills, knowledge and experience Bachelor's degree and / or other professional qualification (eg. CIPD, Prince2, ACA, CFA), 8+ years of experience in a Customer Success/Account Management role of which at least 5 years managing large strategic / enterprise level engagements, Understanding of SAAS / SASE / Cloud Applications landscape, Strong understanding of or willing to learn about computer networking and "how the internet works" with network security a plus, Experience in cloud security and/or performance industries preferred, Experience with project management, account portfolio planning, Cloud implementation and prioritization, Ability to prioritize, multi-task, and perform effectively under pressure, Strong interpersonal communication skills (verbal, written and video call) as well as organizational skills, Track record of successful planning and execution of Executive Business Reviews, Commercial acumen and awareness to drive successful outcomes. Additional European languages are a plus. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107.
Principal Structural Engineer - Mission Critical (London, UK)
Burns & McDonnell
Description Chart your own course and change the world - with the support of people whose interests are aligned with yours. At Burns & McDonnell, opportunity is waiting. We're looking for people with big ideas and an entrepreneurial mindset. It's those kinds of people who've helped us grow from a small consulting business back in 1898 to a global leader in engineering, architecture and construction solutions. Today, we're a thriving company with more than 10,000 professionals working in 55 offices worldwide and recognised as a leader in mission critical services. The Principal Structural Engineer will lead structural design project teams to create world class designs for new projects, alterations and redevelopments on a variety of projects including power, process, corporate, healthcare, pipeline, airports, institutional, industrial, manufacturing, government and military facilities. The Principal Structural Engineer will lead the project team throughout the design and construction process, adapting structural plans according to budget constraints, design factors or client needs. Lead structural design of projects from the conceptual phase through design completion for project needs and requirements that are set forth by the project managers. Prepare structural equipment: packaged equipment specifications and data sheets, Request for Qualifications (RFQ's), technical bid summaries, and purchase recommendations. Review structural vendor drawings; data interface with suppliers, clients other engineering disciplines, detailers, designers. Participate in development of project schedule, scope, budget staffing planning and construction planning. Responsible for effective management of change orders. Applies expert knowledge of commonly used structural concepts, practices, codes and procedures within the structural engineering services industry. Applies knowledge and experience to complex projects, find non-standard design solutions. Quality review production drawings for a variety of projects and project related data as required by the project managers to verify corrections are made within multiple CAD related software. Quality review the construction administration including coordination with field personnel to resolve design related installation issues, calculations, field inspections and testing of materials. Leads field inspections, installation, measurements or calculations for public and private clients. Prepare and present technical reports for clients and industry publications. Build effective relationships with existing clients, customers and contractors and develop new business opportunities. Responsible for ensuring customer satisfaction goals and expectations are met. Participate sales and marketing efforts and identify key pursuits. Lead the development of cost proposals and qualification statements to achieve stated targets and standards for financial performance. Prepare and present project budgets and cost estimates. Report project performance. Provide leadership, guidance and instruction to the structural engineering practice. Mentor and guide less experienced engineers. Responsible for QA/QC process adherence. Responsible for effective communication with other engineering disciplines. Responsible for compliance with company and site safety policies. Performs other duties as assigned. Complies with all policies and standards. Qualifications Bachelor Degree in Structural Engineering from an accredited program and 10 years structural engineering experience, consulting preferred. Required. Expert knowledge in standard engineering techniques and procedures. Strong knowledge of structural design codes (e.g., IBC, AISC, ACI, ASCE7). Strong computer skills (e.g. Microsoft Office Suite). Excellent written and verbal communication skills. Experience with leading the discipline design for large projects and delegating work tasks to team members. Ability to lead execution of work and resolve issues in a team environment. Demonstrated critical thinking skills, ability to work methodically and analytically in a quantitative problem-solving environment. Strong attention to detail, facilitation, team building, collaboration, organization and problem-solving skills. Ability to perform quality reviews for detailed engineering documents and specifications. Ability to travel. Job : Engineering Primary Location : GB-London, UK-London Schedule: Full-time Travel: Yes, 25 % of the Time Req ID: 250427 Job Hire Type: Experienced N/A
Feb 18, 2025
Full time
Description Chart your own course and change the world - with the support of people whose interests are aligned with yours. At Burns & McDonnell, opportunity is waiting. We're looking for people with big ideas and an entrepreneurial mindset. It's those kinds of people who've helped us grow from a small consulting business back in 1898 to a global leader in engineering, architecture and construction solutions. Today, we're a thriving company with more than 10,000 professionals working in 55 offices worldwide and recognised as a leader in mission critical services. The Principal Structural Engineer will lead structural design project teams to create world class designs for new projects, alterations and redevelopments on a variety of projects including power, process, corporate, healthcare, pipeline, airports, institutional, industrial, manufacturing, government and military facilities. The Principal Structural Engineer will lead the project team throughout the design and construction process, adapting structural plans according to budget constraints, design factors or client needs. Lead structural design of projects from the conceptual phase through design completion for project needs and requirements that are set forth by the project managers. Prepare structural equipment: packaged equipment specifications and data sheets, Request for Qualifications (RFQ's), technical bid summaries, and purchase recommendations. Review structural vendor drawings; data interface with suppliers, clients other engineering disciplines, detailers, designers. Participate in development of project schedule, scope, budget staffing planning and construction planning. Responsible for effective management of change orders. Applies expert knowledge of commonly used structural concepts, practices, codes and procedures within the structural engineering services industry. Applies knowledge and experience to complex projects, find non-standard design solutions. Quality review production drawings for a variety of projects and project related data as required by the project managers to verify corrections are made within multiple CAD related software. Quality review the construction administration including coordination with field personnel to resolve design related installation issues, calculations, field inspections and testing of materials. Leads field inspections, installation, measurements or calculations for public and private clients. Prepare and present technical reports for clients and industry publications. Build effective relationships with existing clients, customers and contractors and develop new business opportunities. Responsible for ensuring customer satisfaction goals and expectations are met. Participate sales and marketing efforts and identify key pursuits. Lead the development of cost proposals and qualification statements to achieve stated targets and standards for financial performance. Prepare and present project budgets and cost estimates. Report project performance. Provide leadership, guidance and instruction to the structural engineering practice. Mentor and guide less experienced engineers. Responsible for QA/QC process adherence. Responsible for effective communication with other engineering disciplines. Responsible for compliance with company and site safety policies. Performs other duties as assigned. Complies with all policies and standards. Qualifications Bachelor Degree in Structural Engineering from an accredited program and 10 years structural engineering experience, consulting preferred. Required. Expert knowledge in standard engineering techniques and procedures. Strong knowledge of structural design codes (e.g., IBC, AISC, ACI, ASCE7). Strong computer skills (e.g. Microsoft Office Suite). Excellent written and verbal communication skills. Experience with leading the discipline design for large projects and delegating work tasks to team members. Ability to lead execution of work and resolve issues in a team environment. Demonstrated critical thinking skills, ability to work methodically and analytically in a quantitative problem-solving environment. Strong attention to detail, facilitation, team building, collaboration, organization and problem-solving skills. Ability to perform quality reviews for detailed engineering documents and specifications. Ability to travel. Job : Engineering Primary Location : GB-London, UK-London Schedule: Full-time Travel: Yes, 25 % of the Time Req ID: 250427 Job Hire Type: Experienced N/A
Office co-ordinator / Business support - 218771
Teradata Group
Our Company At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers-and our customers' customers-to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. What You'll Do We are seeking a proactive Office Coordinator/Business Support for a multi-function role, supporting multiple teams in a dynamic business environment. The ideal candidate will have excellent organizational and communication skills, a desire to learn and develop, and a strong commitment to maintaining an efficient working environment. In this hands-on hybrid/office-based role you will support various stakeholders to deliver an efficient and safe work environment in Teradata's UK/EMEA Headquarters. Responsibilities include: Office Operations: Coordinate all day-to-day office activities to ensure efficiency and compliance with company policies. Manage mobile phone contract and allocation of phones/numbers. Manage new employee access to company systems/tools. Manage office supplies inventory and purchasing. Coordinate UK associates laptop allocation. Support on-site events and activities. Manage and maintain a calendar of all UK Employees/Visitors attending the London Office. Facilities Co-ordination: On-site liaison with the landlord, representing Teradata and attending quarterly tenant meetings. Report and track areas requiring maintenance and repair. Building services management including cleaning vendors, post/couriers, meeting rooms, catering, and printing. Health, Safety, and Compliance: Ensure that the workplace is a safe environment for employees. Implement and maintain health and safety policies within the office. Ensure compliance with legal requirements and internal policies and maintain up-to-date records. Review and maintain documentation of checks of health and safety and facility issues, first aid and fire wardens. Vice President/Employee Support: Support travel bookings, expense claim and diary management of Vice Presidents with a UK/Global reach. Provide on-site support to office-based teams/employees. Assist in marketing activities, including on site/off site customer executive briefings. Who You'll Work With You will work closely with a number of teams, including Go-To-Market (Sales), Human Resources, Marketing, ITP and Real Estate. The successful candidate will report to the Regional Corporate Real Estate Manager. What Makes You a Qualified Candidate Bachelor's degree in business administration, communications, or a related field or 2+ years of experience in an administrative or office support role. Proficiency with office software (e.g., Microsoft Suite, internal/external software). What You'll Bring Excellent communications skills. Time and workload management skills. Ability to manage multiple functions and tasks. Proven examples of adaptability and rapid responsiveness.
Feb 13, 2025
Full time
Our Company At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers-and our customers' customers-to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. What You'll Do We are seeking a proactive Office Coordinator/Business Support for a multi-function role, supporting multiple teams in a dynamic business environment. The ideal candidate will have excellent organizational and communication skills, a desire to learn and develop, and a strong commitment to maintaining an efficient working environment. In this hands-on hybrid/office-based role you will support various stakeholders to deliver an efficient and safe work environment in Teradata's UK/EMEA Headquarters. Responsibilities include: Office Operations: Coordinate all day-to-day office activities to ensure efficiency and compliance with company policies. Manage mobile phone contract and allocation of phones/numbers. Manage new employee access to company systems/tools. Manage office supplies inventory and purchasing. Coordinate UK associates laptop allocation. Support on-site events and activities. Manage and maintain a calendar of all UK Employees/Visitors attending the London Office. Facilities Co-ordination: On-site liaison with the landlord, representing Teradata and attending quarterly tenant meetings. Report and track areas requiring maintenance and repair. Building services management including cleaning vendors, post/couriers, meeting rooms, catering, and printing. Health, Safety, and Compliance: Ensure that the workplace is a safe environment for employees. Implement and maintain health and safety policies within the office. Ensure compliance with legal requirements and internal policies and maintain up-to-date records. Review and maintain documentation of checks of health and safety and facility issues, first aid and fire wardens. Vice President/Employee Support: Support travel bookings, expense claim and diary management of Vice Presidents with a UK/Global reach. Provide on-site support to office-based teams/employees. Assist in marketing activities, including on site/off site customer executive briefings. Who You'll Work With You will work closely with a number of teams, including Go-To-Market (Sales), Human Resources, Marketing, ITP and Real Estate. The successful candidate will report to the Regional Corporate Real Estate Manager. What Makes You a Qualified Candidate Bachelor's degree in business administration, communications, or a related field or 2+ years of experience in an administrative or office support role. Proficiency with office software (e.g., Microsoft Suite, internal/external software). What You'll Bring Excellent communications skills. Time and workload management skills. Ability to manage multiple functions and tasks. Proven examples of adaptability and rapid responsiveness.
Senior Product Manager
Litera Group
Join Our Team at Litera: Where Legal Technology Meets Excellence Litera has been at the forefront of legal technology innovation for over 25 years, crafting legal software to amplify impact and maximize efficiency. Developed by the best legal minds in the industry, our comprehensive suite of integrated legal tools is both powerful and user-friendly and simplifies the way modern firms manage core legal workflows, secure collaboration, and organize firm knowledge and experience. Every day, we help more than 2.3 million legal professionals focus on their craft. Litera: Less busy work, more of your life's work. SENIOR PRODUCT MANAGER We've built contract review software that combines machine learning, superior workflow, and great user experience to help lawyers truly know what's in their contracts and documents in order to deliver high quality client deliverables. We're deliberate in our decision making, clear on our mission and - most importantly - passionate about pairing the power of human intelligence with artificial intelligence into our product. We're a remote first team with many of our team members in the eastern time zone, but we're a global workforce. From building trusted partnerships with our clients to delivering an employee experience that is second to none, our people are at the center of all that we do. We're looking for a Senior Product Manager who is not afraid to lead and to make the hard decisions required to deliver software that provides world-class experience in the legal industry. We strive to design solutions that our customers and users didn't even know were possible. You will work with customers to uncover and document important, unmet needs, and work with cross-functional teams to deliver value to our users. You'll collaborate with our Design and Technology teams to bring new features to market. This role is responsible for the complete product lifecycle including product discovery, creating, and executing on the roadmap, and launching new features with Marketing, Sales and Support. A DAY IN THE LIFE The Customer - Senior Product Managers are responsible for clearly articulating who our customers are and the problems they face in their workflow. You'll engage directly with customers to learn about their needs and concerns. You'll present and gather feedback on the roadmap. You're skilled at synthesizing, understanding, and tracking customer data and use it to help prioritize engineering efforts. The Competition - Senior Product Managers need to be the expert on what the competition is doing as well as where the market is heading from a trend's perspective. You'll be responsible for a deep understanding of how we differentiate, but not just for difference's sake, but to support our position in the market. The Requirements - You'll define engineering efforts by authoring Epics and Stories that clearly define WHO the feature or experience is for, written in the user voice and WHY this effort is valuable. Clear prioritization is critical with a rolling monthly updated roadmap modified and refreshed based on the latest data and customer information. The Story, The Vision - Everyone from engineering, QA, user experience, marketing and customer facing teams need to know what story we're trying to tell with the work we're doing. Not the "What" but the "Why" it matters. A coherent vision told as a story in the user voice is critical for aligning all disciplines to the same goal. The Roadmap - What is coming next? When is it coming? You'll drive the beating heart of the Product Development organization. You'll adjust the prioritization based on customer data, engineering team status and latest strategic priorities. You'll balance short-term tactical delivery-focused monthly releases with longer term strategic approaches to winning in the market. The User Experience - You'll partner with the Litera Design team to ensure the user experience is a first-class citizen in our product development efforts. While the Product Manager does not own the design direction in isolation, they must be passionate about the end user experience and advocate for the various personas. The End-To-End - Your job is to shepherd the development of the product and to enable the Go-To-Market teams so they're armed to tell the right story and can support our customers with confidence. ROLE PROGRESSION Within 1 month, you will: Complete new hire onboarding, including eLearning courses, instructor-led training, and more. Learn Litera's core values and get an overview of our solutions. Meet team members and review goals, initiatives, and specific objectives. Meet with key stakeholders across the business. Review and understand core market problems, value propositions, and features of the product. Learn the product roadmap creation, development, and release processes. Talk to and learn from our customers. Within 3 months, you will: Contribute to our research and development process. Understand your product's marketplace, personas, buyers, buying dynamics, and key user workflows. Dig into the evolving world of Generative AI and work with the teams to continue to plot our path forward. Communicate with customers and prospects to listen to and understand the voice of the customer. Evaluate new features and enhancement requests from multiple sources. Drive conversations regarding short term and long-term product strategy, while encouraging debate and critique. Contribute to monthly product releases by validating and testing assumptions. Analyze your product's past releases to identify areas for improvement and work with your partners in Design, Development, DevOps and Product Marketing to make those changes in upcoming releases. Become an autonomous member of the product team and independently plan work to meet deadlines. Present your roadmap themes, goals and supporting initiatives to the team. Within 6 months, you will: Work with Product, Development, UX, Legal Knowledge Engineering and Product Marketing to deliver value using new Generative AI technologies. Serve as a subject matter expert for how users perform their jobs. Innovate and advocate for new strategies and product direction. Know why Litera is winning and losing in the market. Drive changes to the product that will create improvement and drive adoption. About you Bachelor's or master's degree in Business Administration, Computer Science, Law, or a related field, or equivalent experience in product management, particularly in the legal tech or AI technology sector. Minimum of 5 years of product management experience with a proven track record of managing all aspects of a successful product throughout its lifecycle. Strong understanding of machine learning, artificial intelligence, and their applications in legal technology, with the ability to grasp complex technical details and translate them into user-friendly experiences. Demonstrated experience in conducting customer research, identifying unmet needs, and translating these into product features that deliver significant value. Excellent communication and storytelling skills, with the ability to articulate the product vision and roadmap clearly to stakeholders at all levels within the organization. Experience with agile development methodologies and the ability to write clear and concise user stories and epics, prioritize product backlogs, and work closely with engineering teams to deliver high-quality software. Strong analytical skills with the ability to use data-driven decision-making for product feature prioritization and roadmap adjustments. Knowledge of the competitive landscape in the legal tech industry, with a keen sense of how to differentiate products in a crowded market. Exceptional collaboration skills and experience working with cross-functional teams, including Design, Technology, Marketing, Sales, and Support. A passion for user experience and advocacy for user needs, ensuring that the product delivers a first-class experience for all personas involved. Why Join Litera? The company culture: We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment. Commitment to Employees: Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact. Global, Dynamic, and Diverse Team: Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together. Comprehensive Benefits Package: Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey. Career Growth and Development: We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles. Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Feb 13, 2025
Full time
Join Our Team at Litera: Where Legal Technology Meets Excellence Litera has been at the forefront of legal technology innovation for over 25 years, crafting legal software to amplify impact and maximize efficiency. Developed by the best legal minds in the industry, our comprehensive suite of integrated legal tools is both powerful and user-friendly and simplifies the way modern firms manage core legal workflows, secure collaboration, and organize firm knowledge and experience. Every day, we help more than 2.3 million legal professionals focus on their craft. Litera: Less busy work, more of your life's work. SENIOR PRODUCT MANAGER We've built contract review software that combines machine learning, superior workflow, and great user experience to help lawyers truly know what's in their contracts and documents in order to deliver high quality client deliverables. We're deliberate in our decision making, clear on our mission and - most importantly - passionate about pairing the power of human intelligence with artificial intelligence into our product. We're a remote first team with many of our team members in the eastern time zone, but we're a global workforce. From building trusted partnerships with our clients to delivering an employee experience that is second to none, our people are at the center of all that we do. We're looking for a Senior Product Manager who is not afraid to lead and to make the hard decisions required to deliver software that provides world-class experience in the legal industry. We strive to design solutions that our customers and users didn't even know were possible. You will work with customers to uncover and document important, unmet needs, and work with cross-functional teams to deliver value to our users. You'll collaborate with our Design and Technology teams to bring new features to market. This role is responsible for the complete product lifecycle including product discovery, creating, and executing on the roadmap, and launching new features with Marketing, Sales and Support. A DAY IN THE LIFE The Customer - Senior Product Managers are responsible for clearly articulating who our customers are and the problems they face in their workflow. You'll engage directly with customers to learn about their needs and concerns. You'll present and gather feedback on the roadmap. You're skilled at synthesizing, understanding, and tracking customer data and use it to help prioritize engineering efforts. The Competition - Senior Product Managers need to be the expert on what the competition is doing as well as where the market is heading from a trend's perspective. You'll be responsible for a deep understanding of how we differentiate, but not just for difference's sake, but to support our position in the market. The Requirements - You'll define engineering efforts by authoring Epics and Stories that clearly define WHO the feature or experience is for, written in the user voice and WHY this effort is valuable. Clear prioritization is critical with a rolling monthly updated roadmap modified and refreshed based on the latest data and customer information. The Story, The Vision - Everyone from engineering, QA, user experience, marketing and customer facing teams need to know what story we're trying to tell with the work we're doing. Not the "What" but the "Why" it matters. A coherent vision told as a story in the user voice is critical for aligning all disciplines to the same goal. The Roadmap - What is coming next? When is it coming? You'll drive the beating heart of the Product Development organization. You'll adjust the prioritization based on customer data, engineering team status and latest strategic priorities. You'll balance short-term tactical delivery-focused monthly releases with longer term strategic approaches to winning in the market. The User Experience - You'll partner with the Litera Design team to ensure the user experience is a first-class citizen in our product development efforts. While the Product Manager does not own the design direction in isolation, they must be passionate about the end user experience and advocate for the various personas. The End-To-End - Your job is to shepherd the development of the product and to enable the Go-To-Market teams so they're armed to tell the right story and can support our customers with confidence. ROLE PROGRESSION Within 1 month, you will: Complete new hire onboarding, including eLearning courses, instructor-led training, and more. Learn Litera's core values and get an overview of our solutions. Meet team members and review goals, initiatives, and specific objectives. Meet with key stakeholders across the business. Review and understand core market problems, value propositions, and features of the product. Learn the product roadmap creation, development, and release processes. Talk to and learn from our customers. Within 3 months, you will: Contribute to our research and development process. Understand your product's marketplace, personas, buyers, buying dynamics, and key user workflows. Dig into the evolving world of Generative AI and work with the teams to continue to plot our path forward. Communicate with customers and prospects to listen to and understand the voice of the customer. Evaluate new features and enhancement requests from multiple sources. Drive conversations regarding short term and long-term product strategy, while encouraging debate and critique. Contribute to monthly product releases by validating and testing assumptions. Analyze your product's past releases to identify areas for improvement and work with your partners in Design, Development, DevOps and Product Marketing to make those changes in upcoming releases. Become an autonomous member of the product team and independently plan work to meet deadlines. Present your roadmap themes, goals and supporting initiatives to the team. Within 6 months, you will: Work with Product, Development, UX, Legal Knowledge Engineering and Product Marketing to deliver value using new Generative AI technologies. Serve as a subject matter expert for how users perform their jobs. Innovate and advocate for new strategies and product direction. Know why Litera is winning and losing in the market. Drive changes to the product that will create improvement and drive adoption. About you Bachelor's or master's degree in Business Administration, Computer Science, Law, or a related field, or equivalent experience in product management, particularly in the legal tech or AI technology sector. Minimum of 5 years of product management experience with a proven track record of managing all aspects of a successful product throughout its lifecycle. Strong understanding of machine learning, artificial intelligence, and their applications in legal technology, with the ability to grasp complex technical details and translate them into user-friendly experiences. Demonstrated experience in conducting customer research, identifying unmet needs, and translating these into product features that deliver significant value. Excellent communication and storytelling skills, with the ability to articulate the product vision and roadmap clearly to stakeholders at all levels within the organization. Experience with agile development methodologies and the ability to write clear and concise user stories and epics, prioritize product backlogs, and work closely with engineering teams to deliver high-quality software. Strong analytical skills with the ability to use data-driven decision-making for product feature prioritization and roadmap adjustments. Knowledge of the competitive landscape in the legal tech industry, with a keen sense of how to differentiate products in a crowded market. Exceptional collaboration skills and experience working with cross-functional teams, including Design, Technology, Marketing, Sales, and Support. A passion for user experience and advocacy for user needs, ensuring that the product delivers a first-class experience for all personas involved. Why Join Litera? The company culture: We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment. Commitment to Employees: Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact. Global, Dynamic, and Diverse Team: Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together. Comprehensive Benefits Package: Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey. Career Growth and Development: We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles. Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Office co-ordinator / Business support
Teradata Group
Our Company At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers-and our customers' customers-to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. What You'll Do We are seeking a proactive Office Coordinator/Business Support for a multi-function role, supporting multiple teams in a dynamic business environment. The ideal candidate will have excellent organizational and communication skills, a desire to learn and develop, and a strong commitment to maintaining an efficient working environment. In this hands-on hybrid/office-based role you will support various stakeholders to deliver an efficient and safe work environment in Teradata's UK/EMEA Headquarters. Responsibilities include: Office Operations: Coordinate all day-to-day office activities to ensure efficiency and compliance with company policies. Manage mobile phone contract and allocation of phones/numbers. Manage new employee access to company systems/tools. Manage office supplies inventory and purchasing. Coordinate UK associates laptop allocation. Support on-site events and activities. Manage and maintain a calendar of all UK Employees/Visitors attending the London Office. Facilities Co-ordination: On-site liaison with the landlord, representing Teradata and attending quarterly tenant meetings. Report and track areas requiring maintenance and repair. Building services management including cleaning vendors, post/couriers, meeting rooms, catering, and printing. Health, Safety, and Compliance: Ensure that the workplace is a safe environment for employees. Implement and maintain health and safety policies within the office. Ensure compliance with legal requirements and internal policies and maintain up-to-date records. Review and maintain documentation of checks of health and safety and facility issues, first aid and fire wardens. Vice President/Employee Support: Support travel bookings, expense claim and diary management of Vice Presidents with a UK/Global reach. Provide on-site support to office-based teams/employees. Assist in marketing activities, including on site/off site customer executive briefings. Who You'll Work With You will work closely with a number of teams, including Go-To-Market (Sales), Human Resources, Marketing, ITP and Real Estate. The successful candidate will report to the Regional Corporate Real Estate Manager. What Makes You a Qualified Candidate Bachelor's degree in business administration, communications, or a related field or 2+ years of experience in an administrative or office support role. Proficiency with office software (e.g., Microsoft Suite, internal/external software). What You'll Bring Excellent communications skills. Time and workload management skills. Ability to manage multiple functions and tasks. Proven examples of adaptability and rapid responsiveness.
Feb 13, 2025
Full time
Our Company At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers-and our customers' customers-to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. What You'll Do We are seeking a proactive Office Coordinator/Business Support for a multi-function role, supporting multiple teams in a dynamic business environment. The ideal candidate will have excellent organizational and communication skills, a desire to learn and develop, and a strong commitment to maintaining an efficient working environment. In this hands-on hybrid/office-based role you will support various stakeholders to deliver an efficient and safe work environment in Teradata's UK/EMEA Headquarters. Responsibilities include: Office Operations: Coordinate all day-to-day office activities to ensure efficiency and compliance with company policies. Manage mobile phone contract and allocation of phones/numbers. Manage new employee access to company systems/tools. Manage office supplies inventory and purchasing. Coordinate UK associates laptop allocation. Support on-site events and activities. Manage and maintain a calendar of all UK Employees/Visitors attending the London Office. Facilities Co-ordination: On-site liaison with the landlord, representing Teradata and attending quarterly tenant meetings. Report and track areas requiring maintenance and repair. Building services management including cleaning vendors, post/couriers, meeting rooms, catering, and printing. Health, Safety, and Compliance: Ensure that the workplace is a safe environment for employees. Implement and maintain health and safety policies within the office. Ensure compliance with legal requirements and internal policies and maintain up-to-date records. Review and maintain documentation of checks of health and safety and facility issues, first aid and fire wardens. Vice President/Employee Support: Support travel bookings, expense claim and diary management of Vice Presidents with a UK/Global reach. Provide on-site support to office-based teams/employees. Assist in marketing activities, including on site/off site customer executive briefings. Who You'll Work With You will work closely with a number of teams, including Go-To-Market (Sales), Human Resources, Marketing, ITP and Real Estate. The successful candidate will report to the Regional Corporate Real Estate Manager. What Makes You a Qualified Candidate Bachelor's degree in business administration, communications, or a related field or 2+ years of experience in an administrative or office support role. Proficiency with office software (e.g., Microsoft Suite, internal/external software). What You'll Bring Excellent communications skills. Time and workload management skills. Ability to manage multiple functions and tasks. Proven examples of adaptability and rapid responsiveness.
Contracts Manager
NCR Corporation
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world's leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today's competitive landscape. The Contracts Manager works as a member of the NCR Voyix Law Department and is responsible for drafting, reviewing, negotiating, and finalizing sales contracts that support NCR Voyix's business objectives, with a specific concentration on software licensing, cloud services, subscription services, and maintenance and support contracts in the retail and hospitality industries. The Contracts Manager develops negotiation strategies, conducts negotiations with customers, evaluates risk exposure, and makes recommendations to business clients within NCR Voyix, including senior management. The Contracts Manager works with internal organizations such as Pricing, Global Sales, and the CFO and Controller's Offices to limit margin erosion and ensure compliance with internal policies such as order and revenue recognition. Candidates must be able to work under the pressure of deadlines and demands from a variety of business clients and contract counterparties. Position Summary & Key Areas of Responsibility Meet with internal clients to fully understand the business objectives and assess the risks arising out of a proposed sales transaction. Actively lead the NCR Voyix team in negotiating with the customer's senior management, attorneys, and contract professionals. Serve as NCR Voyix's primary point of contact during negotiations with a customer. Review, edit, and draft responses to customer proposed terms and conditions. Advise NCR Voyix business people and senior management and make recommendations about contractual risks which create legal and business exposure to NCR Voyix. Identify risks; facilitate internal review of issues and obtain management/legal resolution. Exercise sound judgment in determining when issues require the involvement of other parts of the business or the Law Department. Work closely with bid support personnel, pricing, and other internal organizations to minimize margin erosion and mitigate risk items between bid review and contract signature. Following execution of a contract, provide front-line contractual support for interpretation, including working with NCR Voyix sales teams, senior management, and other members of the Law Department on potential disputes and accounting or revenue recognition issues. Maintain in-depth knowledge of NCR Voyix's procedures, processes and policies, especially the Contracts Policy, Incoming Orders and Backlog Policy, and the Revenue Recognition Policy; be knowledgeable of commercial contractual laws and practices within the Information Technology industry; possess working knowledge of NCR Voyix's Solutions (products and services) and capabilities, financial analysis (P&L), tax laws, and general business laws. Develop and provide education to internal organizations (e.g. Sales, Customer Services, Professional Services, and Law Dept. associates) regarding contracting best practices and other relevant topics. Basic Qualifications 8+ years commercial contracting experience, preferably in the retail and/or hospitality industry Ability to be available outside normal working hours on short notice; occasional travel may be required Requires conceptual and innovative thinking (i.e. identifying solutions); able to articulate complex ideas both legal and technical in nature Must have or acquire an in-depth knowledge of NCR Voyix policies, organizational relationships and procedures, and acquire a working knowledge of NCR Voyix solutions (products and services) Excellent communication skills with ability to negotiate internally and externally at high levels; strong writing skills and attention to detail Ability to work under short deadlines with minimal notice and minimal supervision; self-sufficient and independent Customer-facing and must present a positive and professional image; excellent interpersonal skills Ability to identify legal issues and escalate them as appropriate to the relevant attorney Conceptual thinking in complex/completely new situations and ability to communicate ideas both internally and externally Preferred Qualifications Master of Business Administration or similar advanced degree 5+ years technology sales commercial contracting experience in retail and/or hospitality industry In-depth experience with sales and services contracts, including cloud services, software licensing, support services, and technology services Ability to lead and conduct negotiations with minimal supervision; possess excellent conflict resolution skills Ability to coordinate efforts of one or more personnel from different areas both internally and externally Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Feb 11, 2025
Full time
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world's leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today's competitive landscape. The Contracts Manager works as a member of the NCR Voyix Law Department and is responsible for drafting, reviewing, negotiating, and finalizing sales contracts that support NCR Voyix's business objectives, with a specific concentration on software licensing, cloud services, subscription services, and maintenance and support contracts in the retail and hospitality industries. The Contracts Manager develops negotiation strategies, conducts negotiations with customers, evaluates risk exposure, and makes recommendations to business clients within NCR Voyix, including senior management. The Contracts Manager works with internal organizations such as Pricing, Global Sales, and the CFO and Controller's Offices to limit margin erosion and ensure compliance with internal policies such as order and revenue recognition. Candidates must be able to work under the pressure of deadlines and demands from a variety of business clients and contract counterparties. Position Summary & Key Areas of Responsibility Meet with internal clients to fully understand the business objectives and assess the risks arising out of a proposed sales transaction. Actively lead the NCR Voyix team in negotiating with the customer's senior management, attorneys, and contract professionals. Serve as NCR Voyix's primary point of contact during negotiations with a customer. Review, edit, and draft responses to customer proposed terms and conditions. Advise NCR Voyix business people and senior management and make recommendations about contractual risks which create legal and business exposure to NCR Voyix. Identify risks; facilitate internal review of issues and obtain management/legal resolution. Exercise sound judgment in determining when issues require the involvement of other parts of the business or the Law Department. Work closely with bid support personnel, pricing, and other internal organizations to minimize margin erosion and mitigate risk items between bid review and contract signature. Following execution of a contract, provide front-line contractual support for interpretation, including working with NCR Voyix sales teams, senior management, and other members of the Law Department on potential disputes and accounting or revenue recognition issues. Maintain in-depth knowledge of NCR Voyix's procedures, processes and policies, especially the Contracts Policy, Incoming Orders and Backlog Policy, and the Revenue Recognition Policy; be knowledgeable of commercial contractual laws and practices within the Information Technology industry; possess working knowledge of NCR Voyix's Solutions (products and services) and capabilities, financial analysis (P&L), tax laws, and general business laws. Develop and provide education to internal organizations (e.g. Sales, Customer Services, Professional Services, and Law Dept. associates) regarding contracting best practices and other relevant topics. Basic Qualifications 8+ years commercial contracting experience, preferably in the retail and/or hospitality industry Ability to be available outside normal working hours on short notice; occasional travel may be required Requires conceptual and innovative thinking (i.e. identifying solutions); able to articulate complex ideas both legal and technical in nature Must have or acquire an in-depth knowledge of NCR Voyix policies, organizational relationships and procedures, and acquire a working knowledge of NCR Voyix solutions (products and services) Excellent communication skills with ability to negotiate internally and externally at high levels; strong writing skills and attention to detail Ability to work under short deadlines with minimal notice and minimal supervision; self-sufficient and independent Customer-facing and must present a positive and professional image; excellent interpersonal skills Ability to identify legal issues and escalate them as appropriate to the relevant attorney Conceptual thinking in complex/completely new situations and ability to communicate ideas both internally and externally Preferred Qualifications Master of Business Administration or similar advanced degree 5+ years technology sales commercial contracting experience in retail and/or hospitality industry In-depth experience with sales and services contracts, including cloud services, software licensing, support services, and technology services Ability to lead and conduct negotiations with minimal supervision; possess excellent conflict resolution skills Ability to coordinate efforts of one or more personnel from different areas both internally and externally Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Technical Product Manager - Global Digital Marketing
Humanscale
Company Overview Humanscale is the premier designer and manufacturer of ergonomic products that improve health and comfort at work. We have a focus on sustainability with over 70% of our products currently certified as having a Net Positive impact on the environment. Our award-winning office products - seating, sit/stand desks, technology support, and lighting - have led the industry in performance and simplicity for 40 years. Overview Humanscale, the leading global ergonomic product design and manufacturing company headquartered in New York City, is seeking a Technical Product Manager to become a member of the global digital marketing team. Candidates should be mature, positive, and work well independently, as well as within a team environment. Candidates should be a driving force for the continual evolution of the Humanscale brand & product portfolio in key countries in the North American & International division, including the UK, France, Germany, Middle East, China, Hong Kong, Korea, Singapore, Australia, Malaysia & India. The Technical Product Manager plays a pivotal role in managing our digital projects and ensuring the smooth operation of Humanscale's website environment and related projects. Act as the primary liaison for external vendors and the Digital Operations Team and work in a cross-functional capacity as the champion of the digital ecosystem, collaborating with various teams, including marketing, sales, product management, customer care, and engineering teams on projects and tasks as they arise. Responsibilities Project Management Lead and manage the end-to-end execution of digital marketing projects, including web content updates, microsite launches, B2C/B2B online tools, and digital campaigns. Define project scope, goals, and deliverables in collaboration with stakeholders and ensure they align with business objectives and requirements. Develop detailed project plans, timelines, and budgets to facilitate efficient project execution and resource allocation. Coordinate and communicate project status, updates, and risks to stakeholders, ensuring transparency and alignment throughout the project lifecycle. Identify potential issues or roadblocks and proactively implement solutions to keep projects on track. Collaborate with internal teams and external vendors to ensure smooth workflow and timely project delivery. Conduct regular project reviews to evaluate performance, identify areas for improvement, and implement lessons learned for future projects. Digital Operations Review, follow up, and resolve marketing support tickets and issues for assigned region. Utilize digital platforms to publish content and product updates in collaboration with team members. Highlight website bugs or malfunctions and work diligently to promptly resolve time-sensitive issues. Manage implementations of third-party technical integrations to ensure all regions of the Global business are represented. Proactively monitor the competitive landscape and emerging technologies to identify opportunities for the evolution of the digital ecosystem. Perform QA/QC for updates to online tools, digital campaigns, and content. Develop support documentation including requirement specifications and create process flows and roadmaps for complex technical builds. Manage GDPR and global cookie compliance in collaboration with Legal and Growth Marketing/CRM teams. Collaborate with the product content "source of truth" owner on new product updates and content management within website environments. Maintain and regularly update product configurators, including business rules and pricing, in collaboration with Product Marketing and PIM teams. Serve as point of contact with translation services partner to support all global website needs. Contribute to weekly Global Digital Operations status/standup meetings as a primary stakeholder. Knowledge & Experience: Results Orientated: Focuses attention on key objectives and works for effective outcomes with passion and drive. Commercial Awareness: Actively seeks to promote new opportunities for business development based on networking, data collection, and analysis. Leadership and influencing skills: Ability to inspire, motivate, and persuade internal and external stakeholders. Change Management Skills: Skillful in leading culture shifts towards a 'marketing led, sales driven' culture. Qualifications Bachelor's degree in marketing, Business Administration, or a related field. 3-5 years of experience in digital project management, preferably within a marketing agency or department. Proven track record of successfully managing multiple marketing projects with varying levels of complexity simultaneously. Strong understanding of various digital marketing channels, including websites, SEO, SEM, social media, email marketing, and content marketing. Proficient in project management tools and software (e.g., Asana, Workfront) and digital marketing platforms. Previous experience and proficiency working in content management systems (CMS) for multi-national websites. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external stakeholders. Experience working across countries and cultures preferred. Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. Problem-solving mindset with keen attention to detail and a proactive approach to overcoming challenges. Professional certifications in project management (e.g., CAPM, PMP, Scrum) are a plus. Location: This role is located in our London office, with a specific focus to support UK, EU, and rest of world Marketing needs. Humanscale is an equal opportunities employer. Please see our Privacy Policy: Privacy Policy
Feb 10, 2025
Full time
Company Overview Humanscale is the premier designer and manufacturer of ergonomic products that improve health and comfort at work. We have a focus on sustainability with over 70% of our products currently certified as having a Net Positive impact on the environment. Our award-winning office products - seating, sit/stand desks, technology support, and lighting - have led the industry in performance and simplicity for 40 years. Overview Humanscale, the leading global ergonomic product design and manufacturing company headquartered in New York City, is seeking a Technical Product Manager to become a member of the global digital marketing team. Candidates should be mature, positive, and work well independently, as well as within a team environment. Candidates should be a driving force for the continual evolution of the Humanscale brand & product portfolio in key countries in the North American & International division, including the UK, France, Germany, Middle East, China, Hong Kong, Korea, Singapore, Australia, Malaysia & India. The Technical Product Manager plays a pivotal role in managing our digital projects and ensuring the smooth operation of Humanscale's website environment and related projects. Act as the primary liaison for external vendors and the Digital Operations Team and work in a cross-functional capacity as the champion of the digital ecosystem, collaborating with various teams, including marketing, sales, product management, customer care, and engineering teams on projects and tasks as they arise. Responsibilities Project Management Lead and manage the end-to-end execution of digital marketing projects, including web content updates, microsite launches, B2C/B2B online tools, and digital campaigns. Define project scope, goals, and deliverables in collaboration with stakeholders and ensure they align with business objectives and requirements. Develop detailed project plans, timelines, and budgets to facilitate efficient project execution and resource allocation. Coordinate and communicate project status, updates, and risks to stakeholders, ensuring transparency and alignment throughout the project lifecycle. Identify potential issues or roadblocks and proactively implement solutions to keep projects on track. Collaborate with internal teams and external vendors to ensure smooth workflow and timely project delivery. Conduct regular project reviews to evaluate performance, identify areas for improvement, and implement lessons learned for future projects. Digital Operations Review, follow up, and resolve marketing support tickets and issues for assigned region. Utilize digital platforms to publish content and product updates in collaboration with team members. Highlight website bugs or malfunctions and work diligently to promptly resolve time-sensitive issues. Manage implementations of third-party technical integrations to ensure all regions of the Global business are represented. Proactively monitor the competitive landscape and emerging technologies to identify opportunities for the evolution of the digital ecosystem. Perform QA/QC for updates to online tools, digital campaigns, and content. Develop support documentation including requirement specifications and create process flows and roadmaps for complex technical builds. Manage GDPR and global cookie compliance in collaboration with Legal and Growth Marketing/CRM teams. Collaborate with the product content "source of truth" owner on new product updates and content management within website environments. Maintain and regularly update product configurators, including business rules and pricing, in collaboration with Product Marketing and PIM teams. Serve as point of contact with translation services partner to support all global website needs. Contribute to weekly Global Digital Operations status/standup meetings as a primary stakeholder. Knowledge & Experience: Results Orientated: Focuses attention on key objectives and works for effective outcomes with passion and drive. Commercial Awareness: Actively seeks to promote new opportunities for business development based on networking, data collection, and analysis. Leadership and influencing skills: Ability to inspire, motivate, and persuade internal and external stakeholders. Change Management Skills: Skillful in leading culture shifts towards a 'marketing led, sales driven' culture. Qualifications Bachelor's degree in marketing, Business Administration, or a related field. 3-5 years of experience in digital project management, preferably within a marketing agency or department. Proven track record of successfully managing multiple marketing projects with varying levels of complexity simultaneously. Strong understanding of various digital marketing channels, including websites, SEO, SEM, social media, email marketing, and content marketing. Proficient in project management tools and software (e.g., Asana, Workfront) and digital marketing platforms. Previous experience and proficiency working in content management systems (CMS) for multi-national websites. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external stakeholders. Experience working across countries and cultures preferred. Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. Problem-solving mindset with keen attention to detail and a proactive approach to overcoming challenges. Professional certifications in project management (e.g., CAPM, PMP, Scrum) are a plus. Location: This role is located in our London office, with a specific focus to support UK, EU, and rest of world Marketing needs. Humanscale is an equal opportunities employer. Please see our Privacy Policy: Privacy Policy
Global Head of PMO - Capital Projects
ISS A/S
ISS connects people and places to make the world work better. Are you ready to connect to a place where you belong? Be who you are and join a workplace where excellent service culture is at the heart of everything we do. Together, we make places at thousands of client sites - every day. Location: London Main purpose of the position Working within the Global Projects Team, the Head of PMO is to provide support to the Global Capital Projects Director and the regional leads implementing new initiatives, ensuring consistent processes and governance for project delivery within the region. Centrally supporting the delivery teams and providing the tools to manage delivery and minimize risks consistently across accounts, enabling the region to provide project services to the same consistent high standard as the rest of the globe. What you'll do: Systems & Management Information: Develop and enhance the online platform () for project delivery and tracking. Design and produce management information for global and regional teams, ensuring timely and effective programme delivery management at regional and account levels. Projects Best Practice: Innovate ISS's project execution methods, creating best practice documentation and systems to enable delivery teams to exceed market expectations. Governance and Process: Develop standard operating processes aligned to regional needs, rooted in global processes and governance. Ensure alignment with customer gateway approaches and Regional Projects Assurance (RPA) requirements. Capital Investment Planning: Coordinate and produce annual investment plans for Barclays, collaborating with Technical Services, FM, and other stakeholders. Provide strategic delivery recommendations aligned to the ISS Project Business Plan, generating a pipeline of work for the following year. Track and report in-year delivery progress, addressing any blockers or issues. Account Development Plans: Manage Account Development Plans (ADPs) for projects, collaborating with Regional Project Delivery and Account teams to implement strategies and pursue organic growth opportunities. Monitor and report on success and progress. Standardised Reporting: Innovate and enhance reporting structures for project performance, ensuring consistency for both internal and external client stakeholders. Internal Audit: Monitor governance processes to confirm projects meet high standards. Implement action plans as needed and manage them to completion. Bid Support / Coordination / Management: Assist with the preparation and submission of bid materials for individual project bids at the regional level and for new client bids. Play a key role in the commercial modeling of bids. Training of Initiatives and Ownership: Train team members on new processes, documents, tools, and systems upon release or for onboarding new team members. Global Knowledge Centre (GKC): Maintain ownership of the Global Knowledge Centre site, ensuring that all material is of high quality and up-to-date. Technical Expertise / Knowledge / Qualifications: Ideally educated to at least BSc or BEng level or equivalent technical standard, with a recognized qualification in Project Management, Commercial Management, PMO, or Procurement. Technical expertise and qualifications in a Commercial or Project Management discipline are important prerequisites for this role. Knowledge of key construction procedures, including procurement, planning, and contracts, as well as project management processes, procedures, and accredited best practices. Comprehensive knowledge of information technology, including Microsoft Project, Windows, spreadsheets, and proficient keyboard skills. Key result areas: Skills: Balances longer-term strategic goals with short-term business performance; attentive to the bigger picture. Understands and interprets market dynamics to leverage commercial value for ISS. Strong knowledge of construction contracts to manage multiple contracts concurrently. Relationship Management: develops and manages internal and external relationships to support the delivery of project strategies and regional objectives. Change-oriented (drives change) and seeks improvements in business processes; proactive and open to new ideas. Engages colleagues in fulfilling objectives associated with an effective end-to-end process. Administratively efficient and lean. Understands the workings of an efficient end-to-end projects business and process. Ensures adherence to governance and processes, meeting all client and ISS gateway approvals. Excellent understanding of construction contracts in both writing and administration. Skilled in sourcing categorization and category strategy development. Proven track record of successful negotiations. Experience and understanding of projects in M&E, Fabric, and Data Centres categories. Establishes and delivers on key performance metrics. Personal Attributes: Leadership: effectively creates a compelling case for change, leading and supporting colleagues through change management. Boundaryless team player: works effectively across ISS and supplier organizations without being limited by silos or politics. Self-starter: proactively identifies and resolves problems without seeking permission. Takes accountability for business problems, seeks solutions, and acts on them with effective communication. Client-focused: places the client at the heart of work, balancing this with opportunities to drive value and margin for ISS. Prioritizes personal development and takes active steps towards growth. Experiences: Minimum of 10 years of experience at a Senior Manager level within the PMO environment in the FM Projects industry. Demonstrated experience managing construction contracts valued at £5m. In-depth knowledge of procurement strategy and current procurement practices. Proven experience in innovating and implementing processes and governance procedures. Demonstrated success in implementing business strategies focused on long-term objectives. IT literate with applications such as AUTOCAD, Intellect (accounts), and full proficiency in Microsoft Office, including MS Project. Experienced with PDA and mobile software applications. Personal skills you excel: You see the "big picture" and can translate this into meaningful actions personally and for colleagues and suppliers. A relentless focus on the achievement of targeted results. Excellent at developing relationships and building necessary formal and informal networks. Able to positively influence and direct business outcomes in a robust and timely fashion. Ability to communicate, work effectively and build relationships with suppliers, employees, and colleagues at all levels (especially senior). Effective influencer and negotiator. You are able to inspire colleagues in raising their performance. You are an effective collaborator. Willing to travel as required - some extended out of country stays may be required. Why ISS Since our founding in 1901, ISS has been a people-first company. We recognize the power of diversity and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet - because when we get things right, the world works better. And that is what drives us. ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger. Become more. Become ISS. How you'll apply Apply directly via the link on this page by submitting a cover letter, CV, and other relevant documents for the position you are applying for. We look forward to receiving your application as soon as possible. ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are.
Feb 09, 2025
Full time
ISS connects people and places to make the world work better. Are you ready to connect to a place where you belong? Be who you are and join a workplace where excellent service culture is at the heart of everything we do. Together, we make places at thousands of client sites - every day. Location: London Main purpose of the position Working within the Global Projects Team, the Head of PMO is to provide support to the Global Capital Projects Director and the regional leads implementing new initiatives, ensuring consistent processes and governance for project delivery within the region. Centrally supporting the delivery teams and providing the tools to manage delivery and minimize risks consistently across accounts, enabling the region to provide project services to the same consistent high standard as the rest of the globe. What you'll do: Systems & Management Information: Develop and enhance the online platform () for project delivery and tracking. Design and produce management information for global and regional teams, ensuring timely and effective programme delivery management at regional and account levels. Projects Best Practice: Innovate ISS's project execution methods, creating best practice documentation and systems to enable delivery teams to exceed market expectations. Governance and Process: Develop standard operating processes aligned to regional needs, rooted in global processes and governance. Ensure alignment with customer gateway approaches and Regional Projects Assurance (RPA) requirements. Capital Investment Planning: Coordinate and produce annual investment plans for Barclays, collaborating with Technical Services, FM, and other stakeholders. Provide strategic delivery recommendations aligned to the ISS Project Business Plan, generating a pipeline of work for the following year. Track and report in-year delivery progress, addressing any blockers or issues. Account Development Plans: Manage Account Development Plans (ADPs) for projects, collaborating with Regional Project Delivery and Account teams to implement strategies and pursue organic growth opportunities. Monitor and report on success and progress. Standardised Reporting: Innovate and enhance reporting structures for project performance, ensuring consistency for both internal and external client stakeholders. Internal Audit: Monitor governance processes to confirm projects meet high standards. Implement action plans as needed and manage them to completion. Bid Support / Coordination / Management: Assist with the preparation and submission of bid materials for individual project bids at the regional level and for new client bids. Play a key role in the commercial modeling of bids. Training of Initiatives and Ownership: Train team members on new processes, documents, tools, and systems upon release or for onboarding new team members. Global Knowledge Centre (GKC): Maintain ownership of the Global Knowledge Centre site, ensuring that all material is of high quality and up-to-date. Technical Expertise / Knowledge / Qualifications: Ideally educated to at least BSc or BEng level or equivalent technical standard, with a recognized qualification in Project Management, Commercial Management, PMO, or Procurement. Technical expertise and qualifications in a Commercial or Project Management discipline are important prerequisites for this role. Knowledge of key construction procedures, including procurement, planning, and contracts, as well as project management processes, procedures, and accredited best practices. Comprehensive knowledge of information technology, including Microsoft Project, Windows, spreadsheets, and proficient keyboard skills. Key result areas: Skills: Balances longer-term strategic goals with short-term business performance; attentive to the bigger picture. Understands and interprets market dynamics to leverage commercial value for ISS. Strong knowledge of construction contracts to manage multiple contracts concurrently. Relationship Management: develops and manages internal and external relationships to support the delivery of project strategies and regional objectives. Change-oriented (drives change) and seeks improvements in business processes; proactive and open to new ideas. Engages colleagues in fulfilling objectives associated with an effective end-to-end process. Administratively efficient and lean. Understands the workings of an efficient end-to-end projects business and process. Ensures adherence to governance and processes, meeting all client and ISS gateway approvals. Excellent understanding of construction contracts in both writing and administration. Skilled in sourcing categorization and category strategy development. Proven track record of successful negotiations. Experience and understanding of projects in M&E, Fabric, and Data Centres categories. Establishes and delivers on key performance metrics. Personal Attributes: Leadership: effectively creates a compelling case for change, leading and supporting colleagues through change management. Boundaryless team player: works effectively across ISS and supplier organizations without being limited by silos or politics. Self-starter: proactively identifies and resolves problems without seeking permission. Takes accountability for business problems, seeks solutions, and acts on them with effective communication. Client-focused: places the client at the heart of work, balancing this with opportunities to drive value and margin for ISS. Prioritizes personal development and takes active steps towards growth. Experiences: Minimum of 10 years of experience at a Senior Manager level within the PMO environment in the FM Projects industry. Demonstrated experience managing construction contracts valued at £5m. In-depth knowledge of procurement strategy and current procurement practices. Proven experience in innovating and implementing processes and governance procedures. Demonstrated success in implementing business strategies focused on long-term objectives. IT literate with applications such as AUTOCAD, Intellect (accounts), and full proficiency in Microsoft Office, including MS Project. Experienced with PDA and mobile software applications. Personal skills you excel: You see the "big picture" and can translate this into meaningful actions personally and for colleagues and suppliers. A relentless focus on the achievement of targeted results. Excellent at developing relationships and building necessary formal and informal networks. Able to positively influence and direct business outcomes in a robust and timely fashion. Ability to communicate, work effectively and build relationships with suppliers, employees, and colleagues at all levels (especially senior). Effective influencer and negotiator. You are able to inspire colleagues in raising their performance. You are an effective collaborator. Willing to travel as required - some extended out of country stays may be required. Why ISS Since our founding in 1901, ISS has been a people-first company. We recognize the power of diversity and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet - because when we get things right, the world works better. And that is what drives us. ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger. Become more. Become ISS. How you'll apply Apply directly via the link on this page by submitting a cover letter, CV, and other relevant documents for the position you are applying for. We look forward to receiving your application as soon as possible. ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are.
Chief Technology Officer
Lendscape
About Lendscape For 50 years, we have been helping our clients deliver better business financing. Today, our products and services are used by over 130 banks and finance providers across 50 countries. Our flexible end-to-end platform offers them everything they need to provide an extensive range of financing products, smoothly and securely. From institutional lenders to SME specialists, our software gives our clients the agility to create new and innovative finance products that help their customers thrive. We continue to grow and evolve, building on our heritage while keeping pace with the changing demands of the financial software sector. The role In this newly created role you will be a key member of both the Executive Team and the Senior Management Team, reporting directly to the CEO. You will be accountable for our technology vision, strategy and execution, working closely with our Head of Engineering & Head of Technical services in leading our Software Engineering & Application management teams (currently c 100 colleagues with the goal to be 130 colleagues within 12 months). What you'll be doing Create and foster an environment conducive to innovation, high productivity, and high quality Lead the definition of our technology direction in collaboration with the technical talent within Lendscape Support the Product Team in its development of the product roadmap with definition and understanding of technology items and general technical input Provide technical leadership that improves the functionality, reliability, scalability, and security of the company s software products Grow and scale the team by recruiting leading technical talent - building regional and international development hubs alongside current London based team Oversee and help to implement all functional areas of technology including software design and development, enterprise architecture, quality assurance and testing, deployment, technical support and systems administration Be accountable for the organisational and software plan required to fulfil our business and technology strategies Drive a software development lifecycle process and culture that ensures the appropriate balance in which quality products are produced in a fast-paced, dynamic environment Ensure sound architectural designs are implemented and advocate for best practices and processes Create a strong internal culture to manage technology projects with accurate time estimates, adherence to deadlines, and strong communication to stakeholders Work in partnership with functional teams, in particular Sales, Product and Customer Success as a technology partner in forwarding business capabilities Balance priorities between R&D investment and chargeable client work, ensuring budgets are achieved Communicate technology strategy to customers, partners and investors About you We are all about colleague growth and development - Previous experience as a CTO is not a prerequisite, we will consider an ambitious and experienced Head/VP of Engineering looking for the step up. Technology Dynamic leader within a high-growth enterprise software organisation Financial software experience a major plus Extensive experience with Java + React + REST APIs + SQL. Experience with AWS + Docker desirable. Experience of frontend design + agile development + RDBMS. Experience with microservice architectures + API management + Spring framework desirable. A Bachelor's or Master's degree in a Computer Science related field is desirable Customers and prospects Expert in presenting technology practices and vision to customers and prospects. Leadership Management experience leading multi-site technology teams in a SaaS or subscription enterprise software business. Ability to lead managers and successfully manage global, distributed teams across cultures, lines of business, and geographies. Possesses a strong management presence and leadership ability, with communication and interpersonal skills that inspire and motivate leaders and teams. Able to collaborate across the organization and with external stakeholders Change Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity An ability to travel if needed is desirable. Your reward and benefits Our state of the art offices are moments from the train station in Wimbledon, South West London. Our space offers an eco-friendly, agile workspace for us to collaborate and win together. Colleagues are now coming into the office a minimum of once a week to ensure that our company culture continues to flourish. Annual bonus opportunity Equity potential Pension scheme - 4% company contribution increasing to 5% with length of service 25 days annual leave, increasing by 1 day a year to 30 days Private Medical Cover with option to add family members Health Cash Plan - Claim money back for everyday healthcare needs Travel & life insurance Corporate Gym Membership & Gympass Upto 5 days a year for volunteering, 3 days paid Cycle2work scheme Electric car salary sacrifice scheme
Dec 19, 2022
Full time
About Lendscape For 50 years, we have been helping our clients deliver better business financing. Today, our products and services are used by over 130 banks and finance providers across 50 countries. Our flexible end-to-end platform offers them everything they need to provide an extensive range of financing products, smoothly and securely. From institutional lenders to SME specialists, our software gives our clients the agility to create new and innovative finance products that help their customers thrive. We continue to grow and evolve, building on our heritage while keeping pace with the changing demands of the financial software sector. The role In this newly created role you will be a key member of both the Executive Team and the Senior Management Team, reporting directly to the CEO. You will be accountable for our technology vision, strategy and execution, working closely with our Head of Engineering & Head of Technical services in leading our Software Engineering & Application management teams (currently c 100 colleagues with the goal to be 130 colleagues within 12 months). What you'll be doing Create and foster an environment conducive to innovation, high productivity, and high quality Lead the definition of our technology direction in collaboration with the technical talent within Lendscape Support the Product Team in its development of the product roadmap with definition and understanding of technology items and general technical input Provide technical leadership that improves the functionality, reliability, scalability, and security of the company s software products Grow and scale the team by recruiting leading technical talent - building regional and international development hubs alongside current London based team Oversee and help to implement all functional areas of technology including software design and development, enterprise architecture, quality assurance and testing, deployment, technical support and systems administration Be accountable for the organisational and software plan required to fulfil our business and technology strategies Drive a software development lifecycle process and culture that ensures the appropriate balance in which quality products are produced in a fast-paced, dynamic environment Ensure sound architectural designs are implemented and advocate for best practices and processes Create a strong internal culture to manage technology projects with accurate time estimates, adherence to deadlines, and strong communication to stakeholders Work in partnership with functional teams, in particular Sales, Product and Customer Success as a technology partner in forwarding business capabilities Balance priorities between R&D investment and chargeable client work, ensuring budgets are achieved Communicate technology strategy to customers, partners and investors About you We are all about colleague growth and development - Previous experience as a CTO is not a prerequisite, we will consider an ambitious and experienced Head/VP of Engineering looking for the step up. Technology Dynamic leader within a high-growth enterprise software organisation Financial software experience a major plus Extensive experience with Java + React + REST APIs + SQL. Experience with AWS + Docker desirable. Experience of frontend design + agile development + RDBMS. Experience with microservice architectures + API management + Spring framework desirable. A Bachelor's or Master's degree in a Computer Science related field is desirable Customers and prospects Expert in presenting technology practices and vision to customers and prospects. Leadership Management experience leading multi-site technology teams in a SaaS or subscription enterprise software business. Ability to lead managers and successfully manage global, distributed teams across cultures, lines of business, and geographies. Possesses a strong management presence and leadership ability, with communication and interpersonal skills that inspire and motivate leaders and teams. Able to collaborate across the organization and with external stakeholders Change Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity An ability to travel if needed is desirable. Your reward and benefits Our state of the art offices are moments from the train station in Wimbledon, South West London. Our space offers an eco-friendly, agile workspace for us to collaborate and win together. Colleagues are now coming into the office a minimum of once a week to ensure that our company culture continues to flourish. Annual bonus opportunity Equity potential Pension scheme - 4% company contribution increasing to 5% with length of service 25 days annual leave, increasing by 1 day a year to 30 days Private Medical Cover with option to add family members Health Cash Plan - Claim money back for everyday healthcare needs Travel & life insurance Corporate Gym Membership & Gympass Upto 5 days a year for volunteering, 3 days paid Cycle2work scheme Electric car salary sacrifice scheme
Intequal
Tech Sales Apprentice
Intequal Wooburn Green, Buckinghamshire
Brief overview of the role: Do you want to be the next big thing in sales? Do you have an interest in technology? Want to combine the two and earn while you learn? Working week: Monday - Thursday 9:00am to 5:30pm, Friday 8:00am to 4:00pm Positions available: 3 Vacancy description: Intequal, in partnership with the Microsoft Apprenticeship Programme, are offering this exciting opportunity to embark on a career as a Technical Sales Apprentice and join a vibrant, team focused technology company. About the Company Our client is a global IT consultancy that supports its' customers to select the best solutions for their business needs and budget, to thrive and innovate with software, cloud, data, and AI. To deliver first-class solutions they value and invest in the people behind the technology, their employees. The secret to unlocking the untapped potential in IT and innovation is not to just focus on systems and structures, but to infuse people's know-how. Job Role We are currently recruiting for a talented individual who can help grow and develop the company's client base, whilst learning new sales techniques in the process. As a Sales Consultant your main role and responsibilities will be: • To increase the numbers of trading customers. • To market all relevant products and service offerings. • To proactively uncover, understand and record prospective clients' key projects and initiatives. • To ensure Key Performance Indicators (KPI's) are met, as defined by your manager. • To liaise with other departments to make sure client requests are dealt with efficiently and effectively. • To achieve the highest levels of customer satisfaction throughout the sales lifecycle • To respond to all requests to a high standard and in a timely manner. • To maintain appropriate customer records on the sales order processing system. Throughout the duration of the apprenticeship, you will receive Microsoft training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The certifications you gain are highly respected and globally recognised. The skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible start to your professional career within the IT industry. Requirements and prospects Qualifications Required: To be considered for this role, you must have at least a C/4 grade for both GCSE Maths & English, and in three or four other subjects at least. You should have a GCSE, BTEC or A Level in ICT or at least hands-on experience with the workings of computers and IT. Desired skills: You must have: • Good communication skills and an excellent telephone manner. • Strong organisational and administration ability. • A willingness to work hard and eager to learn. • An interest in sales and technology is mandatory. • A willingness to try new things and the ability to recover from failure/setbacks. • Applicants should be self-motivated, target-driven and a team player with a can-do attitude. • A commitment to creating a first-class customer service environment. • Confident in the use of Microsoft Word, Excel and Outlook. Personal Qualities: The company require a bright, enthusiastic and hardworking individual with a genuine desire to learn and to build a career within technology. You will have a friendly personality, be able to work as part of a team and provide excellent customer service. The company are looking for someone with a positive, highly self-motivating, can-do attitude and who isn't afraid to ask questions. Training to be provided: CORE MODULES Sales Concepts This module provides learners with an understanding of the various concepts involved in the sales process. Key Topics: • Principles and ethics of sales • Delivering value to the customer • Sales life cycle • Sales techniques and processes IT Fundamentals This module provides learners with a practical understanding of the fundamentals of computer systems Key Topics: • Basic elements and architecture of computer systems • Principles of secure coding • Data storage • Networking Sales Techniques This module provides learners with a practical understanding of sales techniques. Key Topics: • Negotiating sales • Handling objections • Closing Sales Business Context This module provides learners with an understanding of the wider business context as related to sales. Key Topics: • Business systems life cycle • Business strategy • The role of IT within a business • Organisational procedures Microsoft 365 Fundamentals This module will prove that you understand cloudconcepts; core Microsoft 365 services and concepts; security, compliance, privacy and trust in Microsoft365; and Microsoft 365 pricing and support. Key Topics: • Understand cloud concepts • Understand core Microsoft 365 services and concepts • Understand security compliance, privacy and trust in Microsoft 365 • Understand Microsoft 365pricing and support Communications This module provides learners with a practical understanding of the various methods and techniques of communications used in the business context Key Topics: • Unified communications • Cultural awareness • Interpersonal skills • Written communications Future Prospects: A permanent position is available on completion of the apprenticeship
Dec 19, 2022
Full time
Brief overview of the role: Do you want to be the next big thing in sales? Do you have an interest in technology? Want to combine the two and earn while you learn? Working week: Monday - Thursday 9:00am to 5:30pm, Friday 8:00am to 4:00pm Positions available: 3 Vacancy description: Intequal, in partnership with the Microsoft Apprenticeship Programme, are offering this exciting opportunity to embark on a career as a Technical Sales Apprentice and join a vibrant, team focused technology company. About the Company Our client is a global IT consultancy that supports its' customers to select the best solutions for their business needs and budget, to thrive and innovate with software, cloud, data, and AI. To deliver first-class solutions they value and invest in the people behind the technology, their employees. The secret to unlocking the untapped potential in IT and innovation is not to just focus on systems and structures, but to infuse people's know-how. Job Role We are currently recruiting for a talented individual who can help grow and develop the company's client base, whilst learning new sales techniques in the process. As a Sales Consultant your main role and responsibilities will be: • To increase the numbers of trading customers. • To market all relevant products and service offerings. • To proactively uncover, understand and record prospective clients' key projects and initiatives. • To ensure Key Performance Indicators (KPI's) are met, as defined by your manager. • To liaise with other departments to make sure client requests are dealt with efficiently and effectively. • To achieve the highest levels of customer satisfaction throughout the sales lifecycle • To respond to all requests to a high standard and in a timely manner. • To maintain appropriate customer records on the sales order processing system. Throughout the duration of the apprenticeship, you will receive Microsoft training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The certifications you gain are highly respected and globally recognised. The skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible start to your professional career within the IT industry. Requirements and prospects Qualifications Required: To be considered for this role, you must have at least a C/4 grade for both GCSE Maths & English, and in three or four other subjects at least. You should have a GCSE, BTEC or A Level in ICT or at least hands-on experience with the workings of computers and IT. Desired skills: You must have: • Good communication skills and an excellent telephone manner. • Strong organisational and administration ability. • A willingness to work hard and eager to learn. • An interest in sales and technology is mandatory. • A willingness to try new things and the ability to recover from failure/setbacks. • Applicants should be self-motivated, target-driven and a team player with a can-do attitude. • A commitment to creating a first-class customer service environment. • Confident in the use of Microsoft Word, Excel and Outlook. Personal Qualities: The company require a bright, enthusiastic and hardworking individual with a genuine desire to learn and to build a career within technology. You will have a friendly personality, be able to work as part of a team and provide excellent customer service. The company are looking for someone with a positive, highly self-motivating, can-do attitude and who isn't afraid to ask questions. Training to be provided: CORE MODULES Sales Concepts This module provides learners with an understanding of the various concepts involved in the sales process. Key Topics: • Principles and ethics of sales • Delivering value to the customer • Sales life cycle • Sales techniques and processes IT Fundamentals This module provides learners with a practical understanding of the fundamentals of computer systems Key Topics: • Basic elements and architecture of computer systems • Principles of secure coding • Data storage • Networking Sales Techniques This module provides learners with a practical understanding of sales techniques. Key Topics: • Negotiating sales • Handling objections • Closing Sales Business Context This module provides learners with an understanding of the wider business context as related to sales. Key Topics: • Business systems life cycle • Business strategy • The role of IT within a business • Organisational procedures Microsoft 365 Fundamentals This module will prove that you understand cloudconcepts; core Microsoft 365 services and concepts; security, compliance, privacy and trust in Microsoft365; and Microsoft 365 pricing and support. Key Topics: • Understand cloud concepts • Understand core Microsoft 365 services and concepts • Understand security compliance, privacy and trust in Microsoft 365 • Understand Microsoft 365pricing and support Communications This module provides learners with a practical understanding of the various methods and techniques of communications used in the business context Key Topics: • Unified communications • Cultural awareness • Interpersonal skills • Written communications Future Prospects: A permanent position is available on completion of the apprenticeship

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