Head of Pricing Transformation page is loaded Head of Pricing Transformation Apply locations UK, London UK, York UK, Colchester time type Full time posted on Posted Today job requisition id R Job Type: Fixed Term Build a brilliant future with Hiscox The team and role The UK Pricing team are a fundamental part of the Hiscox UK business driving analytics and business insight that drives the direction of portfolio underwriting decisions. The UK Pricing team sits within a wider Portfolio Underwriting and Pricing function whose primary objective is to provide pricing and underwriting services across our UK retail business wait the aim of providing market leading risk selection and driving profitable growth across our portfolio. The team reports directly to the UK Chief Underwriting Officer and collaborates closely with the rest of Underwriting, Distribution, Operations, Marketing, Reserving and Finance. The pricing team itself are split into "Technical" and "Product Facing" analysts, with product facing pricing analysts having more of a focus on the monitoring, implementation and maintenance of production prices and working with senior stakeholders prioritise pricing activity aligned with the UK strategy. This role works alongside the Head of Portfolio Underwriting and Pricing and requires an experienced Pricing Leader to draw on your extensive experience to develop market leading pricing capability and technologies within Hiscox UK's Pricing team. You'll be comfortable leading pricing transformation and making real decisions to shape our future pricing strategy to align with business objectives. As a Head of Pricing Transformation, you'll act as the lead pricing resource for relevant pricing change programmes, acting as the key SME contact while building out our long term roadmap for delivery of pricing capability within these programmes. The Head of Pricing Transformation plays a critical role in defining the strategic direction of the pricing team to deliver profitable growth for Hiscox UK as well as building pricing capability and core skills within the UK business. Please note this role does not require you to pursue, or have previously pursued, actuarial qualifications. What you'll be doing Acting as the key SME contact on pricing change programme with the objective to build a single unified rules and rating engine. Working with project resources to accelerate delivery and build out the long term roadmap for incorporating all of our existing products into the engine whilst also identifying opportunities to delivery improved pricing sophistication. Estimating the potential value of different initiatives to accelerate our pricing capability and using this to prioritise these developments within the roadmap. Bringing an external view of best practice ideas and concepts to the Hiscox UK Pricing team Working with the Head of Portfolio Underwriting and Pricing and other Pricing Managers to agree the roadmap for accelerated pricing transformation across all Hiscox UK insurance products. Working closely with pricing managers to ensure pricing transformation is aligned with the existing plans of the Product Facing and Technical Pricing teams. Working closely with stakeholders across the UK business including in Data and Analytics, Distribution, Underwriting, Operations, Finance and Claims to ensure that pricing transformation is designs to ensure alignment with business objectives across functions. Person Specification: Hiscox is a people orientated firm, no individual works in a silo and everyone is expected to work across the business and are empowered to make decisions. We are looking for an experienced pricing leader that is keen to engage across the business and understand different teams' perspectives. With a firm focus of generating positive commercial outcomes. They will be leveraging the output from the product facing and technical pricing teams and blending that with market conditions and business initiatives to support the ongoing growth and profitability of the firm. You will be naturally inquisitive and comfortable to challenge the status quote, always looking for opportunities to drive continuous improvement of the pricing approaches, working closely with the portfolio underwriting team to change the competitive footprint as market conditions emerges. You will be able to understand complex problems through a variety of perspectives and identify potential solutions that is fit for purpose and not overtly complicated. The role would suit an individual with a background in operational research or a similar branch of mathematics. Our must haves: Significant UK Retail Pricing experience Experience of leading or consulting on pricing transformation projects in similar previous roles A broad knowledge of general insurance pricing across products and channels, with in depth knowledge of commercial and personal lines products. Ability to make, explain and influence decisions that can have a significant commercial and long-lasting impact Experience in balancing business needs against analytical quality Practical application of in-depth statistical skills within a business environment Strong analytical pragmatic reasoning skills and an aptitude for innovative problem solving Highly confident in the use data analysis tools such as Excel and SQL Knowledge of programming and statistical tools such as Python, Emblem & SAS High level of numeric competence and excellent data gathering and manipulation skills Experience of working closely with stakeholders and an ability to build strong working relationships Comfortable with carrying research and development projects experimenting with new data sources and modelling techniques. Excellent communication skills with ability to articulate the complex to technical and non-technical audiences Deadline oriented, hardworking, curious, passionate, enthusiastic and a self-starter Good knowledge of the regulatory and competitive environment Diversity and flexible working at Hiscox At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn't always have to be 'nine to five' and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role. We've introduced new hybrid ways of working to encourage a healthy work life balance. We anticipate the successful candidate for this role will be in the office up to 2-3 days per week. Our London office will be your hub where team & collaboration time will take place. We see it as the best of both worlds: structure and sociability on one hand, and independence and flexibility on the other. Work with amazing people and be part of a unique culture Why work here? If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us. Get in touch If this is your first time visiting our career site and you wish to stay in touch please select the 'Introduce yourself' button on the top right. This will allow us to contact you with suitable vacancies. If you are a returning prospect and wish to view our current vacancies please Search for Jobs using the link on the top right. About us We're a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange. With 3,000 employees and 32 offices in 12 countries we're a business with lots of opportunity for people with talent, spark and lots of ambition. If you want to build a great career with a company that prioritises strong values - such as integrity and courage - where our people always pull together to do the right thing for each other and our customers, then we'd love to hear from you.
Jul 17, 2025
Full time
Head of Pricing Transformation page is loaded Head of Pricing Transformation Apply locations UK, London UK, York UK, Colchester time type Full time posted on Posted Today job requisition id R Job Type: Fixed Term Build a brilliant future with Hiscox The team and role The UK Pricing team are a fundamental part of the Hiscox UK business driving analytics and business insight that drives the direction of portfolio underwriting decisions. The UK Pricing team sits within a wider Portfolio Underwriting and Pricing function whose primary objective is to provide pricing and underwriting services across our UK retail business wait the aim of providing market leading risk selection and driving profitable growth across our portfolio. The team reports directly to the UK Chief Underwriting Officer and collaborates closely with the rest of Underwriting, Distribution, Operations, Marketing, Reserving and Finance. The pricing team itself are split into "Technical" and "Product Facing" analysts, with product facing pricing analysts having more of a focus on the monitoring, implementation and maintenance of production prices and working with senior stakeholders prioritise pricing activity aligned with the UK strategy. This role works alongside the Head of Portfolio Underwriting and Pricing and requires an experienced Pricing Leader to draw on your extensive experience to develop market leading pricing capability and technologies within Hiscox UK's Pricing team. You'll be comfortable leading pricing transformation and making real decisions to shape our future pricing strategy to align with business objectives. As a Head of Pricing Transformation, you'll act as the lead pricing resource for relevant pricing change programmes, acting as the key SME contact while building out our long term roadmap for delivery of pricing capability within these programmes. The Head of Pricing Transformation plays a critical role in defining the strategic direction of the pricing team to deliver profitable growth for Hiscox UK as well as building pricing capability and core skills within the UK business. Please note this role does not require you to pursue, or have previously pursued, actuarial qualifications. What you'll be doing Acting as the key SME contact on pricing change programme with the objective to build a single unified rules and rating engine. Working with project resources to accelerate delivery and build out the long term roadmap for incorporating all of our existing products into the engine whilst also identifying opportunities to delivery improved pricing sophistication. Estimating the potential value of different initiatives to accelerate our pricing capability and using this to prioritise these developments within the roadmap. Bringing an external view of best practice ideas and concepts to the Hiscox UK Pricing team Working with the Head of Portfolio Underwriting and Pricing and other Pricing Managers to agree the roadmap for accelerated pricing transformation across all Hiscox UK insurance products. Working closely with pricing managers to ensure pricing transformation is aligned with the existing plans of the Product Facing and Technical Pricing teams. Working closely with stakeholders across the UK business including in Data and Analytics, Distribution, Underwriting, Operations, Finance and Claims to ensure that pricing transformation is designs to ensure alignment with business objectives across functions. Person Specification: Hiscox is a people orientated firm, no individual works in a silo and everyone is expected to work across the business and are empowered to make decisions. We are looking for an experienced pricing leader that is keen to engage across the business and understand different teams' perspectives. With a firm focus of generating positive commercial outcomes. They will be leveraging the output from the product facing and technical pricing teams and blending that with market conditions and business initiatives to support the ongoing growth and profitability of the firm. You will be naturally inquisitive and comfortable to challenge the status quote, always looking for opportunities to drive continuous improvement of the pricing approaches, working closely with the portfolio underwriting team to change the competitive footprint as market conditions emerges. You will be able to understand complex problems through a variety of perspectives and identify potential solutions that is fit for purpose and not overtly complicated. The role would suit an individual with a background in operational research or a similar branch of mathematics. Our must haves: Significant UK Retail Pricing experience Experience of leading or consulting on pricing transformation projects in similar previous roles A broad knowledge of general insurance pricing across products and channels, with in depth knowledge of commercial and personal lines products. Ability to make, explain and influence decisions that can have a significant commercial and long-lasting impact Experience in balancing business needs against analytical quality Practical application of in-depth statistical skills within a business environment Strong analytical pragmatic reasoning skills and an aptitude for innovative problem solving Highly confident in the use data analysis tools such as Excel and SQL Knowledge of programming and statistical tools such as Python, Emblem & SAS High level of numeric competence and excellent data gathering and manipulation skills Experience of working closely with stakeholders and an ability to build strong working relationships Comfortable with carrying research and development projects experimenting with new data sources and modelling techniques. Excellent communication skills with ability to articulate the complex to technical and non-technical audiences Deadline oriented, hardworking, curious, passionate, enthusiastic and a self-starter Good knowledge of the regulatory and competitive environment Diversity and flexible working at Hiscox At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn't always have to be 'nine to five' and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role. We've introduced new hybrid ways of working to encourage a healthy work life balance. We anticipate the successful candidate for this role will be in the office up to 2-3 days per week. Our London office will be your hub where team & collaboration time will take place. We see it as the best of both worlds: structure and sociability on one hand, and independence and flexibility on the other. Work with amazing people and be part of a unique culture Why work here? If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us. Get in touch If this is your first time visiting our career site and you wish to stay in touch please select the 'Introduce yourself' button on the top right. This will allow us to contact you with suitable vacancies. If you are a returning prospect and wish to view our current vacancies please Search for Jobs using the link on the top right. About us We're a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange. With 3,000 employees and 32 offices in 12 countries we're a business with lots of opportunity for people with talent, spark and lots of ambition. If you want to build a great career with a company that prioritises strong values - such as integrity and courage - where our people always pull together to do the right thing for each other and our customers, then we'd love to hear from you.
Programmatic Solutions Consultant, Amazon Job ID: Amazon Online UK Limited Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand display advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising. Our Amazon DSP team is looking for a Programmatic Solutions Consultant to join Amazon Ads growing team based in London. As a Programmatic Solutions Consultant, you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs. Key Job Responsibilities Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives. Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices. Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations. Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists). Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customers. BASIC QUALIFICATIONS Experience in digital advertising and client-facing roles. Experience with annual brand and media planning. Experience (technical and operational) with multiple domain areas of programmatic advertising technologies (DSP, RTB, bid shading, machine learning optimization, ad verification, ad tracking, ad attribution, etc.). Bachelor's degree in marketing, communications, or equivalent experience. Ability to effectively present to and confidently communicate with business-to-business (B2B) customers, including facilitating onboarding and training, or presenting plans to customer leadership (e.g., Head of Programmatic at an agency or advertiser). PREFERRED QUALIFICATIONS Experience in e-commerce or online advertising. Experience in programmatic trading across different demand-side platforms (DSPs). Vertical specialization (e.g., in entertainment, automotive, etc.) within programmatic advertising. Proficient oral and written communication skills with ability to establish credibility with technical and non-technical business owners. Organizational skills including prioritizing, scheduling, time management, and meeting deadlines. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Posted: January 28, 2025 (Updated 1 day ago)
Jul 17, 2025
Full time
Programmatic Solutions Consultant, Amazon Job ID: Amazon Online UK Limited Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand display advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising. Our Amazon DSP team is looking for a Programmatic Solutions Consultant to join Amazon Ads growing team based in London. As a Programmatic Solutions Consultant, you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs. Key Job Responsibilities Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives. Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices. Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations. Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists). Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customers. BASIC QUALIFICATIONS Experience in digital advertising and client-facing roles. Experience with annual brand and media planning. Experience (technical and operational) with multiple domain areas of programmatic advertising technologies (DSP, RTB, bid shading, machine learning optimization, ad verification, ad tracking, ad attribution, etc.). Bachelor's degree in marketing, communications, or equivalent experience. Ability to effectively present to and confidently communicate with business-to-business (B2B) customers, including facilitating onboarding and training, or presenting plans to customer leadership (e.g., Head of Programmatic at an agency or advertiser). PREFERRED QUALIFICATIONS Experience in e-commerce or online advertising. Experience in programmatic trading across different demand-side platforms (DSPs). Vertical specialization (e.g., in entertainment, automotive, etc.) within programmatic advertising. Proficient oral and written communication skills with ability to establish credibility with technical and non-technical business owners. Organizational skills including prioritizing, scheduling, time management, and meeting deadlines. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Posted: January 28, 2025 (Updated 1 day ago)
Role: Licensing Analyst Company: SEGA Europe Ltd Location: Building 12, Chiswick Business Park, 566 Chiswick High Road, London, W4 5AN Job Summary: SEGA is seeking a proactive, creative, adaptable and collaborative Senior Legal Counsel to join our Legal & Business Affairs Team. This team is part of SEGA Europe's regional management business, supporting the SEGA West publishing business and Sega West Studios across various disciplines, including product development, marketing, sales, data privacy and compliance. The role involves regular interaction and cooperation with SEGA's Legal teams in America and Japan on global issues.The ideal candidate should have demonstrable commercial in-house experience within the video games sector. The role will primarily involve transactional matters and providing regulatory and compliance advice, with opportunities to assist in other areas such as disputes and property matters. You will also be responsible for managing junior team members. Therefore, this role is suitable for an in-house counsel with supervisory/management experience. You will benefit from the guidance of the SVP & Head of Legal, who have over 20 years of combined industry experience. It is essential to possess a strong teamwork ethic and the capacity to collaborate effectively with the Legal team as well as other stakeholders throughout the business. Key Responsibilities Supporting all strategic business units within Sega, including Sega West Publishing, Sega West Studios, and Transmedia West, while collaborating with legal teams in the US and Japan to facilitate the global release of Sega games. Negotiating and drafting agreements for third-party vendors supporting development studios and other business units. Advising the business on existing and future EMEA regulations to evaluate their impact on Sega's business and assisting the privacy and compliance team in implementing advice to meet compliance requirements. Advising on a range of agreements including licensing agreements, talent agreements (artists/writers/musicians/voice-over artists), localisation agreements, co-development agreements, software licenses, and influencer agreements. Leading and supporting business development opportunities for the distribution of Sega games on subscription platforms (e.g. Netflix, Amazon, Apple Arcade, Game Pass). Managing the development of junior members of the legal team and supervising the workload of Legal Counsels. Supporting the SVP/Head of Legal on various workstreams which may include studio acquisitions, property matters, and litigation/disputes. Knowledge, Skills and Experience Qualified and experienced in-house lawyer. Commercial experience within the video games industry is essential. Demonstrable experience on transactional and regulatory and compliance advisory matters. Ability to prioritise and manage a varied workload unsupervised and deliver high quality work to deadlines. Able to work independently, supervise others within a team and lead a team on projects. Excellent organisational and time-keeping skills, with a strong attention to detail and proactive mindset towards improving legal operations. Clear and concise communicator both in writing and verbally. Our Commitment to Equity, Diversity, Inclusion & Belonging: At SEGA, we celebrate diversity and believe in a diverse, inclusive, and equitable world in which everyone feels valued and respected regardless of what they look like or where they come from. Whether you're a prospective employee or a full-time member of staff, we want you to feel involved and supported in all aspects of our work and to have amazing opportunities during your time with us regardless of your background. We welcome people regardless of age, race, ethnicity, disability, gender identity and expression, sexual orientation, neurotype, socioeconomic background, and whether you're pregnant or on family leave. SEGA is a place where staff have a voice which is integral to our success as a business. Our inclusive, passionate people are empowered to educate, inform, and build awareness through our inclusion and wellbeing staff led values groups which include DEN (Disability Employee Network), RISE (Reinforcing Inclusion through Solidarity and Equality), Women at SEGA, PRIDE, SEGA Minds (group supporting mental health), Momiji (group that celebrates our Japanese heritage, language, and culture) and VIBE (our social and engagement committee).
Jul 17, 2025
Full time
Role: Licensing Analyst Company: SEGA Europe Ltd Location: Building 12, Chiswick Business Park, 566 Chiswick High Road, London, W4 5AN Job Summary: SEGA is seeking a proactive, creative, adaptable and collaborative Senior Legal Counsel to join our Legal & Business Affairs Team. This team is part of SEGA Europe's regional management business, supporting the SEGA West publishing business and Sega West Studios across various disciplines, including product development, marketing, sales, data privacy and compliance. The role involves regular interaction and cooperation with SEGA's Legal teams in America and Japan on global issues.The ideal candidate should have demonstrable commercial in-house experience within the video games sector. The role will primarily involve transactional matters and providing regulatory and compliance advice, with opportunities to assist in other areas such as disputes and property matters. You will also be responsible for managing junior team members. Therefore, this role is suitable for an in-house counsel with supervisory/management experience. You will benefit from the guidance of the SVP & Head of Legal, who have over 20 years of combined industry experience. It is essential to possess a strong teamwork ethic and the capacity to collaborate effectively with the Legal team as well as other stakeholders throughout the business. Key Responsibilities Supporting all strategic business units within Sega, including Sega West Publishing, Sega West Studios, and Transmedia West, while collaborating with legal teams in the US and Japan to facilitate the global release of Sega games. Negotiating and drafting agreements for third-party vendors supporting development studios and other business units. Advising the business on existing and future EMEA regulations to evaluate their impact on Sega's business and assisting the privacy and compliance team in implementing advice to meet compliance requirements. Advising on a range of agreements including licensing agreements, talent agreements (artists/writers/musicians/voice-over artists), localisation agreements, co-development agreements, software licenses, and influencer agreements. Leading and supporting business development opportunities for the distribution of Sega games on subscription platforms (e.g. Netflix, Amazon, Apple Arcade, Game Pass). Managing the development of junior members of the legal team and supervising the workload of Legal Counsels. Supporting the SVP/Head of Legal on various workstreams which may include studio acquisitions, property matters, and litigation/disputes. Knowledge, Skills and Experience Qualified and experienced in-house lawyer. Commercial experience within the video games industry is essential. Demonstrable experience on transactional and regulatory and compliance advisory matters. Ability to prioritise and manage a varied workload unsupervised and deliver high quality work to deadlines. Able to work independently, supervise others within a team and lead a team on projects. Excellent organisational and time-keeping skills, with a strong attention to detail and proactive mindset towards improving legal operations. Clear and concise communicator both in writing and verbally. Our Commitment to Equity, Diversity, Inclusion & Belonging: At SEGA, we celebrate diversity and believe in a diverse, inclusive, and equitable world in which everyone feels valued and respected regardless of what they look like or where they come from. Whether you're a prospective employee or a full-time member of staff, we want you to feel involved and supported in all aspects of our work and to have amazing opportunities during your time with us regardless of your background. We welcome people regardless of age, race, ethnicity, disability, gender identity and expression, sexual orientation, neurotype, socioeconomic background, and whether you're pregnant or on family leave. SEGA is a place where staff have a voice which is integral to our success as a business. Our inclusive, passionate people are empowered to educate, inform, and build awareness through our inclusion and wellbeing staff led values groups which include DEN (Disability Employee Network), RISE (Reinforcing Inclusion through Solidarity and Equality), Women at SEGA, PRIDE, SEGA Minds (group supporting mental health), Momiji (group that celebrates our Japanese heritage, language, and culture) and VIBE (our social and engagement committee).
About Us TrustFlight is an innovative aviation software company that specializes in developing cutting-edge AI, digital workflow and analytics applications for the aviation industry. Our software empowers many of the world's airlines, airports, and aviation service providers to enhance safety, optimize their operations and improve overall efficiency. Why Choose TrustFlight? Our Mission: To revolutionize aviation by delivering digital workflow solutions that enhance safety, streamline operations, and inspire confidence across the industry. Impact: Over 200,000 users rely on our systems daily, making aviation safer and more efficient. Core Values: Guided by integrity, responsibility, innovation, and excellence, we are committed to empowering our partners to operate with confidence. Join us in shaping the future of aviation and making an impact through technology. Your Role Are you a strategic sales leader who thrives on clarity, alignment, and momentum? Do you get energized by transforming fragmented efforts into a focused, high-performing revenue engine-and taking bold bets on new markets? At TrustFlight, we're entering a pivotal stage of growth. Our SaaS platform is redefining how aviation organisations manage safety, compliance and operations. We're seeking a Sales Director who can consolidate and elevate our commercial function as we transition from mid-market strength to enterprise expansion. This is a unique opportunity for a visionary yet hands-on leader to report directly to the CEO and shape the future of how we sell. You'll unify sales efforts across teams and regions, work hand-in-hand with marketing and product to refine our go-to-market strategy, and build the infrastructure needed to scale. You'll lead a team of 10+ sales professionals including Account Executives, SDRs, Account Managers, and Sales Operations, with plans for significant expansion. We operate in a safety-critical industry where credibility and trust matter as much as product quality. This role is not just about hitting numbers, it's about setting the tone for long-term relationships and market leadership. You'll drive our evolution from mid-market leader to enterprise player, scaling deal sizes from $40K to $100K+ ACV while maintaining velocity and win rates. If you're excited by the challenge of aligning teams, expanding into new markets, and building a repeatable engine for growth from the inside out, this is your seat at the table. Location: This role will be based out of our office in London. This is an on-site role with room for flexibility and will include travel to our teams and customers around the world. What you'll be doing Sales Leadership & Strategy Develop and execute a unified sales strategy that supports company growth across segments and geographies Define segmentation, sales coverage, territory design, and team structure for maximum impact Build scalable sales processes for outbound, inbound, and channel motions with clear performance metrics Actively support strategic deals and executive-level relationships to accelerate pipeline conversion and drive market credibility Lead the evolution of our sales motion from mid-market to enterprise, managing complex 6-12 month sales cycles New Market Growth Identify and validate new market opportunities-industries, regions, and personas-with structured GTM approaches Lead the development of sales assets and messaging for emerging verticals Evolve pricing, packaging, and positioning to fit new use cases and larger deal sizes Drive expansion into enterprise accounts while maintaining mid-market momentum Cross-Functional Alignment Collaborate with Marketing team on ICP development, campaign strategy, and lead quality feedback Partner with Product team to deliver buyer feedback loops and shape go-to-market readiness for new features Work with Customer Success team to ensure a seamless transition from sale to onboarding and long-term expansion Team Building & Performance Hire, develop, and retain a high-performing sales team, including AEs and SDRs Foster a culture of continuous coaching, ownership, and customer-centricity Implement frameworks to support deal qualification and conversion in complex sales cycles Design and lead onboarding and ongoing sales training initiatives to ensure team readiness and consistency in messaging Revenue Operations & Insights Own forecasting, pipeline health, and conversion metrics using tools like Salesforce, Pipedrive or HubSpot Own annual sales planning including headcount forecasting, budget allocation, and quota assignment to support company-wide financial planning Collaborate with Revenue Operations to refine funnel analytics and identify performance levers Create dashboards and reporting to inform strategic decisions at the executive level What you'll bring This is a senior-level role for someone with deep experience in B2B SaaS sales, likely with 7+ high performing years in sales and several years in team leadership or director-level positions. Proven Scale Experience: You have demonstrated success scaling B2B SaaS revenue from $10M to $50M+ ARR, with expertise in mid-market to enterprise sales motions ($20K-$100K+ ACV) and complex sales cycles (6-12 months). Revenue Growth Leadership: You've successfully driven revenue growth before by setting direction, adapting to the market, and getting your team aligned behind a clear plan. Team Building Excellence: You've hired and grown sales teams through different stages of company growth. Coaching, development, and celebrating wins are second nature to you. Cross-Functional Collaboration: Sales doesn't happen in a vacuum. You know how to collaborate closely with Marketing, Product, and Customer Success to deliver consistent, aligned go-to-market execution. Sales Methodology Expertise: You bring a deep understanding of segmentation, lead generation, qualification frameworks, and how to build high-converting sales funnels. New Market Development: You've taken new markets from zero to one. Whether it's launching into a new vertical, a different buyer persona, or a new region, you've developed go-to-market plans that get results. Data-Driven Decision Making: CRMs, dashboards, forecasting, conversion rates, you know your way around the data and use it to guide smart decisions. Complex B2B Sales: Experience with complex, multi-stakeholder B2B sales in regulated or safety-critical industries, with proven ability to navigate lengthy sales cycles and technical evaluations. Consultative Selling: You believe in consultative selling, and you've succeeded in industries where trust and technical insight matter just as much as the product. Executive Communication: Whether it's motivating your team, aligning with peers, or presenting to the CEO or board, you know how to tailor your message to the room. What makes you stand out Regulated Industry Experience: Background in safety-critical software, regulated industries, or complex technical sales environments where trust and compliance are paramount. Scale Transition Expertise: Proven track record of scaling teams through rapid growth phases and evolving from mid-market to enterprise sales motions. High-Performance SaaS Background: Experience at a top-tier, high-performing SaaS company with strong sales methodologies and growth culture. Technical Sales Acumen: Ability to navigate complex technical evaluations and multi-stakeholder buying processes in sophisticated B2B environments. International Expansion: Experience with global sales strategies and cross-border market development. Why join us See Your Impact: Your contributions directly enhance the safety and efficiency of aviation operations, affecting hundreds of thousands of passengers and crew every month. Build and Create: Be part of an environment where you'll have the freedom to innovate, build, and create solutions that define the future of digital aviation. Growth Opportunity: Join us at an inflection point as we scale our revenue growth using implement cutting-edge AI tools and SaaS best practices. Also, we offer: Competitive compensation including commission structure based on performance. We place huge importance on the contribution and experience you bring to the team. The actual compensation will be based on skills, qualifications, relevant experience, and work location. Health & Wellness: Comprehensive health benefits package including life assurance and private health insurance. Generous time off, plus an extra day off to celebrate your birthday. Professional Growth: As a fast-growing company, we offer incredible opportunities for career advancement and skill development. Invest in Your Future: Take advantage of our company contribution to pension. How to Apply Click Apply to send us your CV, including a cover letter. Let us know how you can contribute to TrustFlight's future. While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted. No phone calls please. TrustFlight is an equal opportunities employer. We are committed to building a diverse and inclusive team and welcome applications from all qualified individuals, regardless of race, gender, age, disability, religion or belief, sexual orientation . click apply for full job details
Jul 17, 2025
Full time
About Us TrustFlight is an innovative aviation software company that specializes in developing cutting-edge AI, digital workflow and analytics applications for the aviation industry. Our software empowers many of the world's airlines, airports, and aviation service providers to enhance safety, optimize their operations and improve overall efficiency. Why Choose TrustFlight? Our Mission: To revolutionize aviation by delivering digital workflow solutions that enhance safety, streamline operations, and inspire confidence across the industry. Impact: Over 200,000 users rely on our systems daily, making aviation safer and more efficient. Core Values: Guided by integrity, responsibility, innovation, and excellence, we are committed to empowering our partners to operate with confidence. Join us in shaping the future of aviation and making an impact through technology. Your Role Are you a strategic sales leader who thrives on clarity, alignment, and momentum? Do you get energized by transforming fragmented efforts into a focused, high-performing revenue engine-and taking bold bets on new markets? At TrustFlight, we're entering a pivotal stage of growth. Our SaaS platform is redefining how aviation organisations manage safety, compliance and operations. We're seeking a Sales Director who can consolidate and elevate our commercial function as we transition from mid-market strength to enterprise expansion. This is a unique opportunity for a visionary yet hands-on leader to report directly to the CEO and shape the future of how we sell. You'll unify sales efforts across teams and regions, work hand-in-hand with marketing and product to refine our go-to-market strategy, and build the infrastructure needed to scale. You'll lead a team of 10+ sales professionals including Account Executives, SDRs, Account Managers, and Sales Operations, with plans for significant expansion. We operate in a safety-critical industry where credibility and trust matter as much as product quality. This role is not just about hitting numbers, it's about setting the tone for long-term relationships and market leadership. You'll drive our evolution from mid-market leader to enterprise player, scaling deal sizes from $40K to $100K+ ACV while maintaining velocity and win rates. If you're excited by the challenge of aligning teams, expanding into new markets, and building a repeatable engine for growth from the inside out, this is your seat at the table. Location: This role will be based out of our office in London. This is an on-site role with room for flexibility and will include travel to our teams and customers around the world. What you'll be doing Sales Leadership & Strategy Develop and execute a unified sales strategy that supports company growth across segments and geographies Define segmentation, sales coverage, territory design, and team structure for maximum impact Build scalable sales processes for outbound, inbound, and channel motions with clear performance metrics Actively support strategic deals and executive-level relationships to accelerate pipeline conversion and drive market credibility Lead the evolution of our sales motion from mid-market to enterprise, managing complex 6-12 month sales cycles New Market Growth Identify and validate new market opportunities-industries, regions, and personas-with structured GTM approaches Lead the development of sales assets and messaging for emerging verticals Evolve pricing, packaging, and positioning to fit new use cases and larger deal sizes Drive expansion into enterprise accounts while maintaining mid-market momentum Cross-Functional Alignment Collaborate with Marketing team on ICP development, campaign strategy, and lead quality feedback Partner with Product team to deliver buyer feedback loops and shape go-to-market readiness for new features Work with Customer Success team to ensure a seamless transition from sale to onboarding and long-term expansion Team Building & Performance Hire, develop, and retain a high-performing sales team, including AEs and SDRs Foster a culture of continuous coaching, ownership, and customer-centricity Implement frameworks to support deal qualification and conversion in complex sales cycles Design and lead onboarding and ongoing sales training initiatives to ensure team readiness and consistency in messaging Revenue Operations & Insights Own forecasting, pipeline health, and conversion metrics using tools like Salesforce, Pipedrive or HubSpot Own annual sales planning including headcount forecasting, budget allocation, and quota assignment to support company-wide financial planning Collaborate with Revenue Operations to refine funnel analytics and identify performance levers Create dashboards and reporting to inform strategic decisions at the executive level What you'll bring This is a senior-level role for someone with deep experience in B2B SaaS sales, likely with 7+ high performing years in sales and several years in team leadership or director-level positions. Proven Scale Experience: You have demonstrated success scaling B2B SaaS revenue from $10M to $50M+ ARR, with expertise in mid-market to enterprise sales motions ($20K-$100K+ ACV) and complex sales cycles (6-12 months). Revenue Growth Leadership: You've successfully driven revenue growth before by setting direction, adapting to the market, and getting your team aligned behind a clear plan. Team Building Excellence: You've hired and grown sales teams through different stages of company growth. Coaching, development, and celebrating wins are second nature to you. Cross-Functional Collaboration: Sales doesn't happen in a vacuum. You know how to collaborate closely with Marketing, Product, and Customer Success to deliver consistent, aligned go-to-market execution. Sales Methodology Expertise: You bring a deep understanding of segmentation, lead generation, qualification frameworks, and how to build high-converting sales funnels. New Market Development: You've taken new markets from zero to one. Whether it's launching into a new vertical, a different buyer persona, or a new region, you've developed go-to-market plans that get results. Data-Driven Decision Making: CRMs, dashboards, forecasting, conversion rates, you know your way around the data and use it to guide smart decisions. Complex B2B Sales: Experience with complex, multi-stakeholder B2B sales in regulated or safety-critical industries, with proven ability to navigate lengthy sales cycles and technical evaluations. Consultative Selling: You believe in consultative selling, and you've succeeded in industries where trust and technical insight matter just as much as the product. Executive Communication: Whether it's motivating your team, aligning with peers, or presenting to the CEO or board, you know how to tailor your message to the room. What makes you stand out Regulated Industry Experience: Background in safety-critical software, regulated industries, or complex technical sales environments where trust and compliance are paramount. Scale Transition Expertise: Proven track record of scaling teams through rapid growth phases and evolving from mid-market to enterprise sales motions. High-Performance SaaS Background: Experience at a top-tier, high-performing SaaS company with strong sales methodologies and growth culture. Technical Sales Acumen: Ability to navigate complex technical evaluations and multi-stakeholder buying processes in sophisticated B2B environments. International Expansion: Experience with global sales strategies and cross-border market development. Why join us See Your Impact: Your contributions directly enhance the safety and efficiency of aviation operations, affecting hundreds of thousands of passengers and crew every month. Build and Create: Be part of an environment where you'll have the freedom to innovate, build, and create solutions that define the future of digital aviation. Growth Opportunity: Join us at an inflection point as we scale our revenue growth using implement cutting-edge AI tools and SaaS best practices. Also, we offer: Competitive compensation including commission structure based on performance. We place huge importance on the contribution and experience you bring to the team. The actual compensation will be based on skills, qualifications, relevant experience, and work location. Health & Wellness: Comprehensive health benefits package including life assurance and private health insurance. Generous time off, plus an extra day off to celebrate your birthday. Professional Growth: As a fast-growing company, we offer incredible opportunities for career advancement and skill development. Invest in Your Future: Take advantage of our company contribution to pension. How to Apply Click Apply to send us your CV, including a cover letter. Let us know how you can contribute to TrustFlight's future. While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted. No phone calls please. TrustFlight is an equal opportunities employer. We are committed to building a diverse and inclusive team and welcome applications from all qualified individuals, regardless of race, gender, age, disability, religion or belief, sexual orientation . click apply for full job details
Are you an experienced Marketing Manager with a fantastic track record of running successful marketing campaigns and fully leveraging CRM capability? If so, then this opportunity might be for you. Managing a small talented team, you will be responsible for providing creative direction for the Company and its brands, ensuring key marketing deliverables are engaging, targeted, on-brand, on-budget and on-time. Reporting directly into the Managing Director you will have scope to make a real difference to our multi-million pound turnover business. JET PRESS is a family-owned Company with global reach and ambitious plans. This role is a permanent position; we will be happy to consider both full and part time candidates. Role Purpose: Responsible for planning and delivering marketing content that s shaped by solid market research, customer insights, and input from our Sales & Technical teams, designed to drive consideration, visitation and engagement with JET PRESS and Components Direct. Champion the development and utilisation of our CRM system (HubSpot), identifying customer trends, working cross functionally to develop strategies to improve engagement and ultimately sales lead conversion. Creation and management of the customer communication plan, growing our market awareness through the publication of appropriate and impactful content delivered through an effective channel strategy. Work closely with the Marketing functions of the leading brands for whom we distribute, adapting and personalising their content to our audience, increasing the likelihood of customer engagement. Develop and lead our customer and market research programme, analysing and using the research effectively to improve our product and service proposition. Own and develop the Company s brands all the way through from brand guidelines to market deployment, including the creation of new brands, and the representation of distributor brands. Key Responsibilities: Marketing Strategy - Lead the development and delivery of the company s Marketing strategy across B2B and B2C channels. Ownership of the Marketing budget. CRM Management Utilise both the built-in and bolt-on tools within the Hubspot Marketing Hub, including workflows, lead scoring, email marketing, research activity, analytics and integrations. Market Analysis - Use customer and market research to guide campaigns and messaging. Identify trends, gaps, and opportunities through competitor and market analysis. Content Management - Create and manage content for multiple platforms website, email, social media, product listings, and sales materials, exhibition stands, including coordinating translation into different languages. Campaign Management - Work closely with the Sales team to align campaigns with commercial goals. Utilising data on the company s CRM (HubSpot) to segment audiences, for email campaigns, and tracking performance and ROI. Brand Management - Own and develop the Company brands, including the creation of new brands as appropriate. Liaison with key suppliers regarding representation of their brands within the Jet Press space. Customer Feedback - Manage the company s NPS and customer feedback programmes (via CRM and Trust Pilot). Provide reporting and valuable insights to relevant internal teams. E-commerce - Oversee the e-commerce marketing plan, including promotions, digital ads and product positioning. Agency Management - Manage relationships with external freelancers or agencies as needed (briefing, tracking). Skills & Knowledge: Proven experience of managing a Marketing function, delivering excellent return-on-investment through lead generation and customer conversion rates Excellent working knowledge of CRM systems (e.g. HubSpot, Salesforce) with ability to train others Previous involvement in domestic and export markets, preferably in a technical product field Strong writing and editing skills able to simplify complex detail into useful, engaging content Comfortable using data and insights to shape marketing strategies Project management - planning, resource allocation, budgeting, implementation Experience managing or mentoring a small team - motivation/performance/development/delegation Comfortable working with stakeholders across sales, product, and operations Experience with paid digital ads and social media platforms (Google, Meta, LinkedIn) Experience with SEO, website CMS platforms, Adobe, Tag Manager, Google Analytics, Marketing Automation, InDesign, video editing and Photoshop (Advantageous) Foreign language skills Based at our Head Office: Nunn Close, Huthwaite, Nottinghamshire NG17 2HW What we offer: A competitive remuneration package A friendly team and great working environment (newly refurbished offices) Hybrid working - option to work from home up to one day per week once fully onboarded Enhanced holiday entitlement 25 days (+ Bank Holidays) extra accrued with service Life insurance if you opt to join the pension scheme Enhanced company sick pay accrues with service Structured induction training and ongoing commitment to training & development High degree of autonomy Great location 5 minutes from J28 of the M1 with free parking on-site Free fruit and as much Nespresso coffee or Yorkshire Tea as you can drink Fridays are dress down and early finish Strong Company Values: We care deeply about People, Partners & Longevity. Exceptionally low staff turnover average length of service is over 10 years About Us: JET PRESS is a leading global distributor of value engineered solutions and components. We manufacture, build and assemble engineered fasteners, components, and hardware. From conventional and next generation vehicles, to beautiful functional furniture, to life-saving medical equipment. Our business was founded in 1977 and remains under the original family ownership, with a member of the second generation actively involved in the business today. We re committed to ethically delivering long-term benefits for our employees, community, customers and suppliers alike. STRICTLY NO AGENCIES
Jul 17, 2025
Full time
Are you an experienced Marketing Manager with a fantastic track record of running successful marketing campaigns and fully leveraging CRM capability? If so, then this opportunity might be for you. Managing a small talented team, you will be responsible for providing creative direction for the Company and its brands, ensuring key marketing deliverables are engaging, targeted, on-brand, on-budget and on-time. Reporting directly into the Managing Director you will have scope to make a real difference to our multi-million pound turnover business. JET PRESS is a family-owned Company with global reach and ambitious plans. This role is a permanent position; we will be happy to consider both full and part time candidates. Role Purpose: Responsible for planning and delivering marketing content that s shaped by solid market research, customer insights, and input from our Sales & Technical teams, designed to drive consideration, visitation and engagement with JET PRESS and Components Direct. Champion the development and utilisation of our CRM system (HubSpot), identifying customer trends, working cross functionally to develop strategies to improve engagement and ultimately sales lead conversion. Creation and management of the customer communication plan, growing our market awareness through the publication of appropriate and impactful content delivered through an effective channel strategy. Work closely with the Marketing functions of the leading brands for whom we distribute, adapting and personalising their content to our audience, increasing the likelihood of customer engagement. Develop and lead our customer and market research programme, analysing and using the research effectively to improve our product and service proposition. Own and develop the Company s brands all the way through from brand guidelines to market deployment, including the creation of new brands, and the representation of distributor brands. Key Responsibilities: Marketing Strategy - Lead the development and delivery of the company s Marketing strategy across B2B and B2C channels. Ownership of the Marketing budget. CRM Management Utilise both the built-in and bolt-on tools within the Hubspot Marketing Hub, including workflows, lead scoring, email marketing, research activity, analytics and integrations. Market Analysis - Use customer and market research to guide campaigns and messaging. Identify trends, gaps, and opportunities through competitor and market analysis. Content Management - Create and manage content for multiple platforms website, email, social media, product listings, and sales materials, exhibition stands, including coordinating translation into different languages. Campaign Management - Work closely with the Sales team to align campaigns with commercial goals. Utilising data on the company s CRM (HubSpot) to segment audiences, for email campaigns, and tracking performance and ROI. Brand Management - Own and develop the Company brands, including the creation of new brands as appropriate. Liaison with key suppliers regarding representation of their brands within the Jet Press space. Customer Feedback - Manage the company s NPS and customer feedback programmes (via CRM and Trust Pilot). Provide reporting and valuable insights to relevant internal teams. E-commerce - Oversee the e-commerce marketing plan, including promotions, digital ads and product positioning. Agency Management - Manage relationships with external freelancers or agencies as needed (briefing, tracking). Skills & Knowledge: Proven experience of managing a Marketing function, delivering excellent return-on-investment through lead generation and customer conversion rates Excellent working knowledge of CRM systems (e.g. HubSpot, Salesforce) with ability to train others Previous involvement in domestic and export markets, preferably in a technical product field Strong writing and editing skills able to simplify complex detail into useful, engaging content Comfortable using data and insights to shape marketing strategies Project management - planning, resource allocation, budgeting, implementation Experience managing or mentoring a small team - motivation/performance/development/delegation Comfortable working with stakeholders across sales, product, and operations Experience with paid digital ads and social media platforms (Google, Meta, LinkedIn) Experience with SEO, website CMS platforms, Adobe, Tag Manager, Google Analytics, Marketing Automation, InDesign, video editing and Photoshop (Advantageous) Foreign language skills Based at our Head Office: Nunn Close, Huthwaite, Nottinghamshire NG17 2HW What we offer: A competitive remuneration package A friendly team and great working environment (newly refurbished offices) Hybrid working - option to work from home up to one day per week once fully onboarded Enhanced holiday entitlement 25 days (+ Bank Holidays) extra accrued with service Life insurance if you opt to join the pension scheme Enhanced company sick pay accrues with service Structured induction training and ongoing commitment to training & development High degree of autonomy Great location 5 minutes from J28 of the M1 with free parking on-site Free fruit and as much Nespresso coffee or Yorkshire Tea as you can drink Fridays are dress down and early finish Strong Company Values: We care deeply about People, Partners & Longevity. Exceptionally low staff turnover average length of service is over 10 years About Us: JET PRESS is a leading global distributor of value engineered solutions and components. We manufacture, build and assemble engineered fasteners, components, and hardware. From conventional and next generation vehicles, to beautiful functional furniture, to life-saving medical equipment. Our business was founded in 1977 and remains under the original family ownership, with a member of the second generation actively involved in the business today. We re committed to ethically delivering long-term benefits for our employees, community, customers and suppliers alike. STRICTLY NO AGENCIES
Homepage > Sales Manager - Luxury Brands Back Sales Manager - Luxury Brands As the Sales Manager for Luxury Brands, you will lead a high-performing sales team to deliver exceptional client service and achieve ambitious sales KPI targets. Your role will be central to driving commercial growth, ensuring operational excellence, and fostering a culture of continuous development and innovation. You will inspire your team to deliver a world-class luxury experience, while contributing to the wider strategic goals of the ITC Group. Job Purpose You will lead a high-performing sales team to deliver exceptional client service and achieve ambitious sales KPI targets. Your role will be central to driving commercial growth, ensuring operational excellence, and fostering a culture of continuous development and innovation. You will inspire your team to deliver a world-class luxury experience, while contributing to the wider strategic goals of the ITC Group. Key Responsibilities Deliver revenue & profit targets for the brands as well as other sales KPI's, ensuring the teams are focussing on key processes that add value to the business & client Lead, motivate, and inspire the sales team to achieve and exceed individual and team KPIs Supporting head of sales to continuously analyse performance data, providing insightful commentary, actionable recommendations, and real-time trading feedback Ensure consistent and high-quality communication across all client touchpoints, ensuring delivery and helping to identify any training gaps Co-ordinate attendance at supplier training in-house and out of hours, along with Privilege trips, ensuring all minimum standards are adhered to pre-during-post trip, and the team's product knowledge is kept up to date This role is preferably based in the Chester office , but we are open to discussing flexible arrangements for the right candidate. The role is full time and will be required to work 37.5 hours per week Monday to Friday, working various shift patterns across an agreed rota with office hours 8am - 7:30pm. The role is also required to participate in a rota for Saturday working for which a day of in lieu is give and may also be required to participate in a rota for Sundays. There are many benefits to being part of the team at ITC Travel Group, some of these are: Holiday allowance starting at 25 days plus bank holidays, increasing with length of service Hybrid and flexible working opportunities Paid volunteering days Ongoing training and development including overseas educational trips Access to discounts and offers on your own holidays Enhanced family friendly benefits Plus more! We also really value our culture and you can read more about this in our own Culture Deck. How to apply If you possess the experience, attitude and passion to make a real difference to our business, then please apply below. Apply Our passionate commitment to fulfilling and exceeding our clients' dreams and desires is at the heart of what we do. - Step 1 of 3 Name Telephone Email Address Address Line 1 Address Line 2 City State / Province / Region Postal Code Country Attach your CV PDF, Word Document (.doc, .docx) accepted. Max file size: 4mb Salary Expectation Tell us why you have applied for this position? Our company values are: Brave and Ambitious, Take Ownership and Unite to Win, Passionate and Caring, Curious and Forward Thinking. How would you demonstrate those values if you were working at ITC? Are there any restrictions to your residence in the UK which might affect your right to work in the UK? Yes No Have you ever been convicted of a criminal offence which is not a spent conviction within the terms of the Rehabilitation of Offenders Act 1974? If yes, please give full details. Yes No Further Details I verify that the information provided is correct and by signing I give my consent to the ITC Travel Group holding the above information. This includes declaring any unspent convictions. I confirm that I am entitled to work in the UK & Ireland and can provide original documentation to confirm this. I acknowledge that if I am accepted for employment, and it is determined at some future date that any information I have provided in connection with my application is either incorrect or deliberately misleading, such misrepresentation will be treated as gross misconduct and will render me liable to instant dismissal.
Jul 16, 2025
Full time
Homepage > Sales Manager - Luxury Brands Back Sales Manager - Luxury Brands As the Sales Manager for Luxury Brands, you will lead a high-performing sales team to deliver exceptional client service and achieve ambitious sales KPI targets. Your role will be central to driving commercial growth, ensuring operational excellence, and fostering a culture of continuous development and innovation. You will inspire your team to deliver a world-class luxury experience, while contributing to the wider strategic goals of the ITC Group. Job Purpose You will lead a high-performing sales team to deliver exceptional client service and achieve ambitious sales KPI targets. Your role will be central to driving commercial growth, ensuring operational excellence, and fostering a culture of continuous development and innovation. You will inspire your team to deliver a world-class luxury experience, while contributing to the wider strategic goals of the ITC Group. Key Responsibilities Deliver revenue & profit targets for the brands as well as other sales KPI's, ensuring the teams are focussing on key processes that add value to the business & client Lead, motivate, and inspire the sales team to achieve and exceed individual and team KPIs Supporting head of sales to continuously analyse performance data, providing insightful commentary, actionable recommendations, and real-time trading feedback Ensure consistent and high-quality communication across all client touchpoints, ensuring delivery and helping to identify any training gaps Co-ordinate attendance at supplier training in-house and out of hours, along with Privilege trips, ensuring all minimum standards are adhered to pre-during-post trip, and the team's product knowledge is kept up to date This role is preferably based in the Chester office , but we are open to discussing flexible arrangements for the right candidate. The role is full time and will be required to work 37.5 hours per week Monday to Friday, working various shift patterns across an agreed rota with office hours 8am - 7:30pm. The role is also required to participate in a rota for Saturday working for which a day of in lieu is give and may also be required to participate in a rota for Sundays. There are many benefits to being part of the team at ITC Travel Group, some of these are: Holiday allowance starting at 25 days plus bank holidays, increasing with length of service Hybrid and flexible working opportunities Paid volunteering days Ongoing training and development including overseas educational trips Access to discounts and offers on your own holidays Enhanced family friendly benefits Plus more! We also really value our culture and you can read more about this in our own Culture Deck. How to apply If you possess the experience, attitude and passion to make a real difference to our business, then please apply below. Apply Our passionate commitment to fulfilling and exceeding our clients' dreams and desires is at the heart of what we do. - Step 1 of 3 Name Telephone Email Address Address Line 1 Address Line 2 City State / Province / Region Postal Code Country Attach your CV PDF, Word Document (.doc, .docx) accepted. Max file size: 4mb Salary Expectation Tell us why you have applied for this position? Our company values are: Brave and Ambitious, Take Ownership and Unite to Win, Passionate and Caring, Curious and Forward Thinking. How would you demonstrate those values if you were working at ITC? Are there any restrictions to your residence in the UK which might affect your right to work in the UK? Yes No Have you ever been convicted of a criminal offence which is not a spent conviction within the terms of the Rehabilitation of Offenders Act 1974? If yes, please give full details. Yes No Further Details I verify that the information provided is correct and by signing I give my consent to the ITC Travel Group holding the above information. This includes declaring any unspent convictions. I confirm that I am entitled to work in the UK & Ireland and can provide original documentation to confirm this. I acknowledge that if I am accepted for employment, and it is determined at some future date that any information I have provided in connection with my application is either incorrect or deliberately misleading, such misrepresentation will be treated as gross misconduct and will render me liable to instant dismissal.
Company Overview: INSCAPERS is a globally expanding digital marketing brand founded in London, now establishing strategic operations in the United States. As we scale into the U.S. market with our San Francisco hub, we are committed to building a company culture that prioritizes operational excellence, cross-functional coordination, and growth-driven systems. Our clients expect precision, speed, and results-and we need a strong operations leader to ensure we deliver. Job Summary: We are seeking a high-performing Operations Manager to architect and oversee the full operational framework of our U.S. office. This is a pivotal role requiring both strategic oversight and hands-on execution. You will be responsible for building systems, processes, compliance structures, and internal operations that mirror the standards of a high-growth, global digital agency. You'll be reporting directly to the CEO and collaborating with department heads to ensure efficiency, accountability, and scalability in every function. Responsibilities: Design and lead end-to-end business operations including workflows across HR, finance, administration, client services, vendor relations, and compliance. Establish SOPs (Standard Operating Procedures) for cross-functional teams to ensure consistent, high-performance output across departments. Implement and manage OKRs and KPIs for team productivity, operational efficiency, and interdepartmental alignment. Lead the onboarding and operational integration of new hires, vendors, and internal teams into U.S.-specific workflows. Oversee office administration , legal documentation, resource planning, procurement, and day-to-day internal operations. Collaborate with the finance team to monitor budget utilization, vendor contracts, and expense optimization. Ensure strict compliance with U.S. employment laws , state-level regulations , and internal policies related to data handling, documentation, and employee governance. Select and implement project management, HRIS, and collaboration tools to improve internal communication, task tracking, and resource allocation. Identify and mitigate operational risks proactively, developing contingency and disaster recovery plans. Drive process automation, digital transformation , and lean systems across departments to support growth at scale. Serve as a central communication hub between UK leadership and U.S. operations, maintaining full transparency and alignment. Qualifications and Experience: 7-9 years of experience in operations or business administration , with at least 3+ years managing multi-functional teams in the U.S. , preferably in a creative, tech, or digital agency environment . Proven experience launching or scaling the operations of a new business entity or division-preferably for a foreign-based company entering the U.S. Deep understanding of U.S. labor law, office compliance, health & safety regulations , and employment best practices. Strong project management background with tools such as Asana, ClickUp, Trello, or Airtable . Excellent analytical and organizational skills, with a track record of designing and optimizing business processes. Familiarity with procurement, contract management, legal documentation, and general business administration. Experience working with finance and HR teams to align operations with people and cost strategy. Strong leadership, communication, and decision-making skills; capable of managing upward and downward across stakeholders. Bachelor's degree in Business Administration, Operations Management, or related field; MBA preferred . Must be based in or willing to relocate to the San Francisco Bay Area . U.S. work authorization is mandatory. Application Process: If you are an operations leader who thrives on building structure out of complexity, scaling systems, and ensuring day-to-day excellence, we want to hear from you. Please complete the application form on the right. Attach your updated resume and a compelling cover letter that outlines your experience setting up or scaling operational structures in high-growth environments. Shortlisted candidates will undergo an operations challenge and a multi-round interview with department heads and executive leadership. Join INSCAPERS and help us build a world-class operational engine for our U.S. expansion. We're excited to grow with you.
Jul 16, 2025
Full time
Company Overview: INSCAPERS is a globally expanding digital marketing brand founded in London, now establishing strategic operations in the United States. As we scale into the U.S. market with our San Francisco hub, we are committed to building a company culture that prioritizes operational excellence, cross-functional coordination, and growth-driven systems. Our clients expect precision, speed, and results-and we need a strong operations leader to ensure we deliver. Job Summary: We are seeking a high-performing Operations Manager to architect and oversee the full operational framework of our U.S. office. This is a pivotal role requiring both strategic oversight and hands-on execution. You will be responsible for building systems, processes, compliance structures, and internal operations that mirror the standards of a high-growth, global digital agency. You'll be reporting directly to the CEO and collaborating with department heads to ensure efficiency, accountability, and scalability in every function. Responsibilities: Design and lead end-to-end business operations including workflows across HR, finance, administration, client services, vendor relations, and compliance. Establish SOPs (Standard Operating Procedures) for cross-functional teams to ensure consistent, high-performance output across departments. Implement and manage OKRs and KPIs for team productivity, operational efficiency, and interdepartmental alignment. Lead the onboarding and operational integration of new hires, vendors, and internal teams into U.S.-specific workflows. Oversee office administration , legal documentation, resource planning, procurement, and day-to-day internal operations. Collaborate with the finance team to monitor budget utilization, vendor contracts, and expense optimization. Ensure strict compliance with U.S. employment laws , state-level regulations , and internal policies related to data handling, documentation, and employee governance. Select and implement project management, HRIS, and collaboration tools to improve internal communication, task tracking, and resource allocation. Identify and mitigate operational risks proactively, developing contingency and disaster recovery plans. Drive process automation, digital transformation , and lean systems across departments to support growth at scale. Serve as a central communication hub between UK leadership and U.S. operations, maintaining full transparency and alignment. Qualifications and Experience: 7-9 years of experience in operations or business administration , with at least 3+ years managing multi-functional teams in the U.S. , preferably in a creative, tech, or digital agency environment . Proven experience launching or scaling the operations of a new business entity or division-preferably for a foreign-based company entering the U.S. Deep understanding of U.S. labor law, office compliance, health & safety regulations , and employment best practices. Strong project management background with tools such as Asana, ClickUp, Trello, or Airtable . Excellent analytical and organizational skills, with a track record of designing and optimizing business processes. Familiarity with procurement, contract management, legal documentation, and general business administration. Experience working with finance and HR teams to align operations with people and cost strategy. Strong leadership, communication, and decision-making skills; capable of managing upward and downward across stakeholders. Bachelor's degree in Business Administration, Operations Management, or related field; MBA preferred . Must be based in or willing to relocate to the San Francisco Bay Area . U.S. work authorization is mandatory. Application Process: If you are an operations leader who thrives on building structure out of complexity, scaling systems, and ensuring day-to-day excellence, we want to hear from you. Please complete the application form on the right. Attach your updated resume and a compelling cover letter that outlines your experience setting up or scaling operational structures in high-growth environments. Shortlisted candidates will undergo an operations challenge and a multi-round interview with department heads and executive leadership. Join INSCAPERS and help us build a world-class operational engine for our U.S. expansion. We're excited to grow with you.
Technical Product Manager PIB Risk Management have an excellent opportunity for a Technical Product Manager within the Head Office based in Retford, for our online health, safety and risk management platform that can reduce third party organisations complexity and cost of managing health and safety. xCenta is an exiting software platform integrating with third party organisations and covers area fr click apply for full job details
Jul 16, 2025
Full time
Technical Product Manager PIB Risk Management have an excellent opportunity for a Technical Product Manager within the Head Office based in Retford, for our online health, safety and risk management platform that can reduce third party organisations complexity and cost of managing health and safety. xCenta is an exiting software platform integrating with third party organisations and covers area fr click apply for full job details
Job description We're looking for an Executive Producer to help guide our projects. This person will be involved across the board-helping shape the creative vision, leading teams, and making sure everything stays on track from early development through to launch. We're looking for someone to sit between development and publishing and help keep communication flowing, plans realistic, and goals aligned. There's a mix of high-level strategy and hands-on problem solving, with a focus on shipping great games across platforms like Steam, Xbox, and PlayStation. Responsibilities: Develop and advocate the overall product strategy and vision for assigned games, Oversee the entire development lifecycle, managing scope, schedule, resources, and budget across multiple platforms Proactively identify, assess, and mitigate risks related to schedule, budget, quality, staffing, and technology throughout the project lifecycle Build, lead, mentor, and manage a team of Producers, fostering a collaborative, inclusive, and high-performance culture aligned with project goals. Develop, own, and manage project budgets and P&Ls Manage relationships with key platform holders Partner directly with Marketing to strategise, develop, and support the execution of comprehensive Go-To-Market (GTM) plans Serve as the primary communication point for project status, strategy, and risks Job requirements Requirements: Shipped multiple titles Experience with console and/or PC development, including live service Comfortable shifting between planning, people management, and execution Communicates clearly and works well with people across disciplines Desirable: Background or interest in marketing and go-to-market planning Experience in a self-publishing setup or working with external teams Existing relationships with platform holders Familiarity with post-launch planning or live service support Benefits: Remote and Hybrid Working Company pension at 4% of annual salary 29 days holidays Cycle2work scheme Aviva healthcare cover which includes dental and optical Life Assurance Early Friday finish every last Friday of the month Profit Share Bonus & Christmas Bonus Important: The interview process for the Executive Producer role is made up of 2 stages: First interview (60 minutes) - An interview to discuss your experience and working history relating to the position with our Studio Head and Studio Production Director. In return, we will provide a full overview of the role, life at the studio as well as answer any questions you may have. Onsite interview - A final Interview with our Studio Head and Studio Production Directors. This will be a chance for you to get to know the Senior Management team and all the things that make Lucid, Lucid! You will have a lot of opportunities to ask any questions about the studio and Culture. Our recruitment process typically takes 2-4 weeks depending on availability. We work our process around your availability and try to be as accommodating as possible. A member of our recruitment team will be in touch prior to your first interview and will keep in contact throughout the process. If you have any specific questions prior to this please contact Lucid Games is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We can provide suitable adjustments during our recruitment processes. Should you require adjustments/flexible arrangements to interview, or take up a role at Lucid, please let us know in the notes/cover letter section of your application. This will not affect your application.
Jul 16, 2025
Full time
Job description We're looking for an Executive Producer to help guide our projects. This person will be involved across the board-helping shape the creative vision, leading teams, and making sure everything stays on track from early development through to launch. We're looking for someone to sit between development and publishing and help keep communication flowing, plans realistic, and goals aligned. There's a mix of high-level strategy and hands-on problem solving, with a focus on shipping great games across platforms like Steam, Xbox, and PlayStation. Responsibilities: Develop and advocate the overall product strategy and vision for assigned games, Oversee the entire development lifecycle, managing scope, schedule, resources, and budget across multiple platforms Proactively identify, assess, and mitigate risks related to schedule, budget, quality, staffing, and technology throughout the project lifecycle Build, lead, mentor, and manage a team of Producers, fostering a collaborative, inclusive, and high-performance culture aligned with project goals. Develop, own, and manage project budgets and P&Ls Manage relationships with key platform holders Partner directly with Marketing to strategise, develop, and support the execution of comprehensive Go-To-Market (GTM) plans Serve as the primary communication point for project status, strategy, and risks Job requirements Requirements: Shipped multiple titles Experience with console and/or PC development, including live service Comfortable shifting between planning, people management, and execution Communicates clearly and works well with people across disciplines Desirable: Background or interest in marketing and go-to-market planning Experience in a self-publishing setup or working with external teams Existing relationships with platform holders Familiarity with post-launch planning or live service support Benefits: Remote and Hybrid Working Company pension at 4% of annual salary 29 days holidays Cycle2work scheme Aviva healthcare cover which includes dental and optical Life Assurance Early Friday finish every last Friday of the month Profit Share Bonus & Christmas Bonus Important: The interview process for the Executive Producer role is made up of 2 stages: First interview (60 minutes) - An interview to discuss your experience and working history relating to the position with our Studio Head and Studio Production Director. In return, we will provide a full overview of the role, life at the studio as well as answer any questions you may have. Onsite interview - A final Interview with our Studio Head and Studio Production Directors. This will be a chance for you to get to know the Senior Management team and all the things that make Lucid, Lucid! You will have a lot of opportunities to ask any questions about the studio and Culture. Our recruitment process typically takes 2-4 weeks depending on availability. We work our process around your availability and try to be as accommodating as possible. A member of our recruitment team will be in touch prior to your first interview and will keep in contact throughout the process. If you have any specific questions prior to this please contact Lucid Games is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We can provide suitable adjustments during our recruitment processes. Should you require adjustments/flexible arrangements to interview, or take up a role at Lucid, please let us know in the notes/cover letter section of your application. This will not affect your application.
Research Scientist / Commercial Experience Location : REMOTE About Mira Hi, we are Mira Fertility. Our superstar product, the Mira Analyzer, is the leading fertility tracker on the market, designed by scientists to help couples and individuals conceive. We started our company to help women and individuals reach their parenthood dreams and make their fertility journey smoother. At Mira, we empower people with the best technology, information, and science to help people reach their fertility goals. We are actively working with scientists and experts to reach more people-especially because we women and individuals face fertility challenges when they want to start their conception journey. The lack of awareness and information about fertility brings a lot of unnecessary guesswork and stress to those trying to conceive. We are committed to helping our customers achieve the highest possible success rates and outcomes; that is why our focus is on personalized care, the use of the most cutting-edge technology, and science-backed data. About the position We are looking for an experienced research scientist who will play a key role in driving research & development for Mira product scientific validation and new applications discovery. If you want to challenge yourself at a high-growth startup and make a difference for women's health pleas join us! The Research Scientist will be responsible for leading the planning and execution of Mira's research initiatives in the area of hormonal women's health. You will play a crucial role in establishing and maintaining relationships with external research partners, academic institutions, healthcare organizations and industry partners. You will also be a key contributor to cross-functional initiatives involving product development, marketing, and business development, to ensure that our product and insights are grounded in science. Responsibilities Lead the conceptualization, design and execution of internal and external research projects to: validate Mira product accuracy and generating evidence to demonstrate the impact in improving health outcomes support the research, development and validation of new application of Mira tracking capabilities Establish and manage research partnerships with academic organizations, healthcare institutions, commercial partners, and key opinion leaders to foster collaborative research initiatives Contribute to the development and implementation of Mira's scientific research strategy that is aligned with product strategy, business objectives, regulatory requirements, and industry best practices Collaborate with product managers and data engineersto ensure successful operational execution of research projects and contribute your scientific expertise to methodology development and data analysis for product algorithm improvement Ensure compliance with regulations, ethical guidelines, and data privacy requirements throughout the research process Lead the dissemination of research findings by writing blog posts, whitepapers and manuscripts and collaborate with product development and PR teams to translate research findings into product enhancements and features Support R&D in preparing materials and clinical research for international registration pathway Requirements PhD in a health-related disciplineor equivalent industry experience (5+ years) in scientific research or clinical developmentwithin relevant sectors. Minimum of 2 years of professional experience with a proven track record in conducting scientific research in industry, ideally in women's health, consumer health technology, or the medical device space. Strong understanding of research design, methodologies, and regulatory requirements Excellent project management skills, including the ability to prioritize tasks, manage timelines, and meet deadlines Demonstrated ability to establish and maintain partnerships with external research organizations and healthcare professionals Exceptional written and verbal communication skills, with the ability to effectively present complex scientific concepts to both technical and non-technical stakeholders Proficiency with data analysis, statistical techniques and scientific computing tools (e.g. python, R) commonly used in clinical research Passion for improving women's health and well-being through innovative technologies and evidence-based approaches Pays strict attention to detail and is comfortable with critical thinking and decision making. Use leadership skills to consult, collaborate, and problem solve. Strong presentation skills - fluently tell a compelling clinical or business story with data What success looks like in this role: Submit 2-4 academic research-grade publications per year Conduct 4-6 additional analyses for white papers or internally-facing projects Develop customer facing assets to support external dissemination Details The role is remote, with a 40-hour workweek, flexible hours, and occasional overlap with the US team's/candidates' time zone. What we offer You will work with a dedicated, highly-engaged, international team of professionals who are passionate about helping couples and individuals start their families We have a fast paced and collaborative work environment where we encourage open communication, ownership and independence If addition to competitive salary we offer performance-based bonus system based on OKR Benefits: paid vacation, holidays, and sick leaves, We provide professional development opportunities - training courses, workshops and seminars Step 1 'Screening call with HR' - Step 2 'Assessment task' - Step 3 ' Interview with CMO and Head of Business Development' - Step 4 'Interview with CEO'
Jul 16, 2025
Full time
Research Scientist / Commercial Experience Location : REMOTE About Mira Hi, we are Mira Fertility. Our superstar product, the Mira Analyzer, is the leading fertility tracker on the market, designed by scientists to help couples and individuals conceive. We started our company to help women and individuals reach their parenthood dreams and make their fertility journey smoother. At Mira, we empower people with the best technology, information, and science to help people reach their fertility goals. We are actively working with scientists and experts to reach more people-especially because we women and individuals face fertility challenges when they want to start their conception journey. The lack of awareness and information about fertility brings a lot of unnecessary guesswork and stress to those trying to conceive. We are committed to helping our customers achieve the highest possible success rates and outcomes; that is why our focus is on personalized care, the use of the most cutting-edge technology, and science-backed data. About the position We are looking for an experienced research scientist who will play a key role in driving research & development for Mira product scientific validation and new applications discovery. If you want to challenge yourself at a high-growth startup and make a difference for women's health pleas join us! The Research Scientist will be responsible for leading the planning and execution of Mira's research initiatives in the area of hormonal women's health. You will play a crucial role in establishing and maintaining relationships with external research partners, academic institutions, healthcare organizations and industry partners. You will also be a key contributor to cross-functional initiatives involving product development, marketing, and business development, to ensure that our product and insights are grounded in science. Responsibilities Lead the conceptualization, design and execution of internal and external research projects to: validate Mira product accuracy and generating evidence to demonstrate the impact in improving health outcomes support the research, development and validation of new application of Mira tracking capabilities Establish and manage research partnerships with academic organizations, healthcare institutions, commercial partners, and key opinion leaders to foster collaborative research initiatives Contribute to the development and implementation of Mira's scientific research strategy that is aligned with product strategy, business objectives, regulatory requirements, and industry best practices Collaborate with product managers and data engineersto ensure successful operational execution of research projects and contribute your scientific expertise to methodology development and data analysis for product algorithm improvement Ensure compliance with regulations, ethical guidelines, and data privacy requirements throughout the research process Lead the dissemination of research findings by writing blog posts, whitepapers and manuscripts and collaborate with product development and PR teams to translate research findings into product enhancements and features Support R&D in preparing materials and clinical research for international registration pathway Requirements PhD in a health-related disciplineor equivalent industry experience (5+ years) in scientific research or clinical developmentwithin relevant sectors. Minimum of 2 years of professional experience with a proven track record in conducting scientific research in industry, ideally in women's health, consumer health technology, or the medical device space. Strong understanding of research design, methodologies, and regulatory requirements Excellent project management skills, including the ability to prioritize tasks, manage timelines, and meet deadlines Demonstrated ability to establish and maintain partnerships with external research organizations and healthcare professionals Exceptional written and verbal communication skills, with the ability to effectively present complex scientific concepts to both technical and non-technical stakeholders Proficiency with data analysis, statistical techniques and scientific computing tools (e.g. python, R) commonly used in clinical research Passion for improving women's health and well-being through innovative technologies and evidence-based approaches Pays strict attention to detail and is comfortable with critical thinking and decision making. Use leadership skills to consult, collaborate, and problem solve. Strong presentation skills - fluently tell a compelling clinical or business story with data What success looks like in this role: Submit 2-4 academic research-grade publications per year Conduct 4-6 additional analyses for white papers or internally-facing projects Develop customer facing assets to support external dissemination Details The role is remote, with a 40-hour workweek, flexible hours, and occasional overlap with the US team's/candidates' time zone. What we offer You will work with a dedicated, highly-engaged, international team of professionals who are passionate about helping couples and individuals start their families We have a fast paced and collaborative work environment where we encourage open communication, ownership and independence If addition to competitive salary we offer performance-based bonus system based on OKR Benefits: paid vacation, holidays, and sick leaves, We provide professional development opportunities - training courses, workshops and seminars Step 1 'Screening call with HR' - Step 2 'Assessment task' - Step 3 ' Interview with CMO and Head of Business Development' - Step 4 'Interview with CEO'
We are looking for a Head of Regulatory Affairs to join our team. Drive regulatory excellence across all L'Oréal brands and divisions in the UK and Ireland. As Head of Regulatory Affairs, you will lead the development and execution of our regulatory strategy, covering cosmetics, beauty, medical devices, and chemical regulations, in line with the Group strategy. This role reports to the Director of Scientific and Regulatory Affairs for UK & Ireland. A DAY IN THE LIFE You will ensure L'Oréal UK's and Ireland's license to operate and innovate beauty and personal care products through regulatory excellence and compliance, advising on product and chemical regulatory matters related to the business. KEY ELEMENTS OF THE ROLE INCLUDE: Ensure regulatory intelligence, develop and execute a local regulatory strategy aligned with the Group Regulatory strategy to maintain L'Oréal's license to operate and innovate in UK and Ireland, covering cosmetics regulation, ingredients, chemicals regulation, CLP, and packaging regulation as applicable in UK and EU. Apply and contribute to the Group's regulatory strategy, ensuring accountability for implementing regulations, particularly cosmetic and chemical regulations, to maintain compliance. Lead and develop a team responsible for regulatory and compliance matters. Lead responses to government consultations and represent the group with authorities and regulators, playing a leading role in trade associations and building strong relationships. Maintain collaboration with Group Scientific and Regulatory teams. Contribute to advocacy strategies and provide technical recommendations. Provide risk analysis and mitigation actions on complex issues. Collaborate with other divisions such as Public Affairs, Operations, Legal, and business functions like Sales and Marketing. Develop and implement processes to enhance data and digital initiatives. Manage projects and teams across disciplines. Define regulatory compliance frameworks for new product territories. Lead or contribute to cross-disciplinary scientific and regulatory projects. WHO YOU ARE YOU WILL BE: Organized: Strong planning and organizational skills, with the ability to re-prioritize. Measured: Ability to track success and demonstrate ROI. Accurate: High attention to detail and ability to meet deadlines. Entrepreneurial: Proactively identify growth opportunities and protect brand reputation. Creative: Innovative in overcoming challenges and creating content. Proactive and Open: Embrace new ideas and change positively. Team-Oriented: Value collaboration and recognize team efforts. Resilient: Learn from mistakes and adapt. Ambitious: Driven to succeed with support for development and growth. We value diversity and encourage authentic self-expression, so you'll feel at home regardless of who you are. YOU WILL HAVE: A degree or relevant experience in Life Sciences, Law, or related fields. Extensive regulatory experience. Strong knowledge of regulatory frameworks for cosmetics, chemicals, and related areas. Familiarity with packaging, medical devices, and sustainability frameworks is a plus. Experience in FMCG industry is preferable. Excellent command of English, with the ability to communicate complex regulatory issues clearly. WHAT WE OFFER: Competitive benefits including discounts, medical insurance, pension plans, and more. We support your growth with training and leadership programs, plus perks like share options and wellness support. WHO WE ARE L'Oréal operates in 150 markets, leading with innovation and inclusivity. Join our dynamic environment and be part of a global leader committed to creating beauty that moves the world. HOW WE RECRUIT We value diversity and are committed to inclusive hiring practices. Please apply thoughtfully, as applications cannot be withdrawn once submitted. Visit 'Your Application Space' to manage your applications.
Jul 16, 2025
Full time
We are looking for a Head of Regulatory Affairs to join our team. Drive regulatory excellence across all L'Oréal brands and divisions in the UK and Ireland. As Head of Regulatory Affairs, you will lead the development and execution of our regulatory strategy, covering cosmetics, beauty, medical devices, and chemical regulations, in line with the Group strategy. This role reports to the Director of Scientific and Regulatory Affairs for UK & Ireland. A DAY IN THE LIFE You will ensure L'Oréal UK's and Ireland's license to operate and innovate beauty and personal care products through regulatory excellence and compliance, advising on product and chemical regulatory matters related to the business. KEY ELEMENTS OF THE ROLE INCLUDE: Ensure regulatory intelligence, develop and execute a local regulatory strategy aligned with the Group Regulatory strategy to maintain L'Oréal's license to operate and innovate in UK and Ireland, covering cosmetics regulation, ingredients, chemicals regulation, CLP, and packaging regulation as applicable in UK and EU. Apply and contribute to the Group's regulatory strategy, ensuring accountability for implementing regulations, particularly cosmetic and chemical regulations, to maintain compliance. Lead and develop a team responsible for regulatory and compliance matters. Lead responses to government consultations and represent the group with authorities and regulators, playing a leading role in trade associations and building strong relationships. Maintain collaboration with Group Scientific and Regulatory teams. Contribute to advocacy strategies and provide technical recommendations. Provide risk analysis and mitigation actions on complex issues. Collaborate with other divisions such as Public Affairs, Operations, Legal, and business functions like Sales and Marketing. Develop and implement processes to enhance data and digital initiatives. Manage projects and teams across disciplines. Define regulatory compliance frameworks for new product territories. Lead or contribute to cross-disciplinary scientific and regulatory projects. WHO YOU ARE YOU WILL BE: Organized: Strong planning and organizational skills, with the ability to re-prioritize. Measured: Ability to track success and demonstrate ROI. Accurate: High attention to detail and ability to meet deadlines. Entrepreneurial: Proactively identify growth opportunities and protect brand reputation. Creative: Innovative in overcoming challenges and creating content. Proactive and Open: Embrace new ideas and change positively. Team-Oriented: Value collaboration and recognize team efforts. Resilient: Learn from mistakes and adapt. Ambitious: Driven to succeed with support for development and growth. We value diversity and encourage authentic self-expression, so you'll feel at home regardless of who you are. YOU WILL HAVE: A degree or relevant experience in Life Sciences, Law, or related fields. Extensive regulatory experience. Strong knowledge of regulatory frameworks for cosmetics, chemicals, and related areas. Familiarity with packaging, medical devices, and sustainability frameworks is a plus. Experience in FMCG industry is preferable. Excellent command of English, with the ability to communicate complex regulatory issues clearly. WHAT WE OFFER: Competitive benefits including discounts, medical insurance, pension plans, and more. We support your growth with training and leadership programs, plus perks like share options and wellness support. WHO WE ARE L'Oréal operates in 150 markets, leading with innovation and inclusivity. Join our dynamic environment and be part of a global leader committed to creating beauty that moves the world. HOW WE RECRUIT We value diversity and are committed to inclusive hiring practices. Please apply thoughtfully, as applications cannot be withdrawn once submitted. Visit 'Your Application Space' to manage your applications.
Launched in 2024, Interu is a traceability solution from iov42 that empowers users to securely and efficiently gather, verify, and share essential information across complex supply chains, all while ensuring privacy. Whether to meet ESG regulations (especially the upcoming EU Deforestation Regulation), conduct risk assessment or screen new suppliers, Interu offers a streamlined, secure approach to supply chain data management. Overview We're looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. You'll serve as the main point of contact, building strong relationships, managing day-to-day needs, driving renewals and generating expansion opportunities. With a balance of technical understanding and clear communication, you'll act as both a trusted partner to your clients and the internal voice of the customer. We're a small team located throughout Europe, however, this role will principally be located around our London team. When we're looking for new team members, we're not just looking for fantastic background experience; we are also looking for people that are mission-driven and that fit our ethos of being kind, curious and collaborative. Key responsibilities Customer Success : proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing value from our solutions. Client onboarding : create and lead project plans managing all stages of the process to accelerate time-to-value (platform setup, data integration, user training and go live) Supplier onboarding : deliver training sessions and proactively engage with client suppliers to ensure consistent data collection, adoption and engagement from the clients' supply chain. Professional Services : deliver ad hoc tailored services that extend value beyond the core SaaS deliverables and subscription. User Support : ensure timely response and resolution of user queries by directly answering platform questions and escalating technical issues to the Engineering team. Reporting : provide accurate and timely reporting for all accounts in your portfolio, keeping the CRM up-to-date, flagging key activities and escalating risk. Product collaboration : gather and translate user feedback and suggestions to inform potential improvements and help the Product team drive the solution roadmap. Sales collaboration : closely work with the Sales team to position the Customer Success programme during pre-Sales, ensure subscription renewal at all clients; and generate, escalate and help convert up-sell and cross-sell opportunities. Marketing collaboration : develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts ). Operations : as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function and/or across other functions (e.g. writing playbooks, deploying new tools, enhancing and documenting processes ). About you 4+ years Customer Success experience in the SaaS industry, preferably in the ESG, sustainability and/or compliance space Proven track record of successfully coordinating multiple business critical projects at once and managing a portfolio of large global accounts with different entities Clear verbal and written communicator, English business fluency essential Fluency in other languages would be a great plus, particularly Mandarin, Portuguese, German and Dutch. Excellent presentation skills, capable of commanding advanced discussions with the client's C-Suite and other stakeholders in a confident, credible and engaging manner Good commercial acumen and customer-first attitude Highly organised with great attention to detail Self-motivated, proactive, pragmatic and curious about learning and solving problems Experience working with customer success and/or client engagement tools Team player, able to coordinate and build strong working relationships with all partner functions: Support, Sales, Product and Engineering Passion for environmental, climate, or sustainability issues, and a genuine interest in supporting organisations working towards positive impact The opportunity to work remotely 3 days/week and 2 days/week from our London Wework office A technical challenge on a project that can make a difference
Jul 16, 2025
Full time
Launched in 2024, Interu is a traceability solution from iov42 that empowers users to securely and efficiently gather, verify, and share essential information across complex supply chains, all while ensuring privacy. Whether to meet ESG regulations (especially the upcoming EU Deforestation Regulation), conduct risk assessment or screen new suppliers, Interu offers a streamlined, secure approach to supply chain data management. Overview We're looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. You'll serve as the main point of contact, building strong relationships, managing day-to-day needs, driving renewals and generating expansion opportunities. With a balance of technical understanding and clear communication, you'll act as both a trusted partner to your clients and the internal voice of the customer. We're a small team located throughout Europe, however, this role will principally be located around our London team. When we're looking for new team members, we're not just looking for fantastic background experience; we are also looking for people that are mission-driven and that fit our ethos of being kind, curious and collaborative. Key responsibilities Customer Success : proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing value from our solutions. Client onboarding : create and lead project plans managing all stages of the process to accelerate time-to-value (platform setup, data integration, user training and go live) Supplier onboarding : deliver training sessions and proactively engage with client suppliers to ensure consistent data collection, adoption and engagement from the clients' supply chain. Professional Services : deliver ad hoc tailored services that extend value beyond the core SaaS deliverables and subscription. User Support : ensure timely response and resolution of user queries by directly answering platform questions and escalating technical issues to the Engineering team. Reporting : provide accurate and timely reporting for all accounts in your portfolio, keeping the CRM up-to-date, flagging key activities and escalating risk. Product collaboration : gather and translate user feedback and suggestions to inform potential improvements and help the Product team drive the solution roadmap. Sales collaboration : closely work with the Sales team to position the Customer Success programme during pre-Sales, ensure subscription renewal at all clients; and generate, escalate and help convert up-sell and cross-sell opportunities. Marketing collaboration : develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts ). Operations : as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function and/or across other functions (e.g. writing playbooks, deploying new tools, enhancing and documenting processes ). About you 4+ years Customer Success experience in the SaaS industry, preferably in the ESG, sustainability and/or compliance space Proven track record of successfully coordinating multiple business critical projects at once and managing a portfolio of large global accounts with different entities Clear verbal and written communicator, English business fluency essential Fluency in other languages would be a great plus, particularly Mandarin, Portuguese, German and Dutch. Excellent presentation skills, capable of commanding advanced discussions with the client's C-Suite and other stakeholders in a confident, credible and engaging manner Good commercial acumen and customer-first attitude Highly organised with great attention to detail Self-motivated, proactive, pragmatic and curious about learning and solving problems Experience working with customer success and/or client engagement tools Team player, able to coordinate and build strong working relationships with all partner functions: Support, Sales, Product and Engineering Passion for environmental, climate, or sustainability issues, and a genuine interest in supporting organisations working towards positive impact The opportunity to work remotely 3 days/week and 2 days/week from our London Wework office A technical challenge on a project that can make a difference
British Association for Sexual Health and HIV (BASHH) is a UK-based professional association representing healthcare professionals who specialize in the field of sexual health, including the prevention, diagnosis, and treatment of sexually transmitted infections (STIs) and HIV. BASHH works to improve the standards of care, promote education and research, and influence public policy in the field of sexual health. About the role BASHH is seeking an outstanding new Training and Membership Officer. The post holder will work closely with the Head of Education and Development to support the delivery of BASHH's broad programme of education and training. They will be responsible for the day-to-day administration of the STI Foundation and will provide executive support for the STI Foundation Steering Group and BASHH's Education Committee. They will also support the BASHH membership function to ensure that BASHH meets the changing needs of our members and drives forward the agenda for better sexual health and HIV care for all. Joining at an exciting time for BASHH, the post-holder will ensure the continued integrity and credibility of BASHH's extensive education and training offering, playing a significant role in equipping our world-class genitourinary medicine workforce to build, adapt to, and influence change at a national and global level. Responsibilities Administration and Support for the STI Foundation: Administration of STI Foundation theory courses Working with regional course directors to plan and deliver theory courses. Supporting the financial admin, evaluation, and certification of courses. Administration of the BASHH STI Foundation CompetencyProgramme: Management of the trainee and trainer database and records across multiple systems. Responding to trainer and trainee queries. Monitoring and facilitating trainee progression, completion, audit, certification, and recertification, including administering the ePortfolio system. Maintenance of the STI Foundation website and SharePoint. Oversight of STI Foundation newsletter and mailings. Support the marketing and promotion of the STI Foundation. Support effective evolution and adaptation of STI Foundation workflow and systems to optimise productivity and meet the needs of trainers and trainees in a cost-effective way. Administration and support for BASHH's wider training, events, and conferences: Support the delivery of Special Interest Group (SIG) events in collaboration with SIG chairs, the Head of Education and Development and BASHH's events management company. Support the delivery of Conferences in collaboration with Conference Chairs, the Head of Education and Development, and BASHH's events management company. Membership Support and Administration: Member communications and support, including liaising with SIGs and ensuring there is high-qualityengagement between SIGs and other functions of BASHH. Working with key BASHH representatives, including Officers, SIG, and committee chairs, to ensure content is up to date and consistent with BASHH brand guidelines. Member email communications, including event marketing, news dissemination, and information updates. Management of mailing lists and BASHH mailing service (Mailchimp). BASHH Bitesize support. Executive Support: Support for the Education Committee and the STI Foundation Steering Group, including: Organisation of meetings, including space, accommodation, and catering for in-person meetings as required. Preparation and circulation of agendas and meeting papers. Taking and circulation of minutes, actions log, and coordination of follow-up of actions. Records of all minutes, actions, and other administration relevant to the group (including membership and email lists and online space. Experience & Qualifications: Experience of work within a membership, education, training, healthcare, and other large network organisations. Experience in providing direct support and services to members, customers, and other individual stakeholders. Experience in supporting multiple programmes of work using a range of digital platforms. Experience in editing website content and using CRM, learning management, and email marketing systems. Experience in providing executive support for meetings. Knowledge, Skills & Abilities: Ability to work effectively with and meet the needs of BASHH members, officers, trainers, and trainees across a diverse range of online and in-person settings. Understanding of education/training/CPD interventions and how they add value to career development and progression. Ability to improve workflows and systems, to optimise productivity, including the application of digital automation, where appropriate. A strong proficiency in the use of Microsoft systems, especially the use of Excel and SharePoint. Ability to manage a complex and multi-faceted workload, with excellent time management, organisation, and planning skills. Ability to take initiative and add value to an organisation's function. Values & Behaviours: Personable, approachable, adaptable, and willing to constructively challenge the status quo. Commitment to own continuous personal and professional development, particularly in relation to equity, diversity, and inclusion, and allyship of marginalised communities. Role model appropriate personal, organisational, and ethical values in all functions of the role and helping to promote these in others. 35 days of Annual leave including bank holidays Contribution to pension 3% Ability to work flexibly Working locations Hybrid model, working in the London office and remotely UK, regular London-based meetings How to apply To apply, please complete the form and submit a CV and cover letter by 30th July 2025. Your letter should set out how you meet the person specification for this role. Interviews Interviews and Assessment: 7th August 2025 BASHH is committed to promoting equality and diversity. To help us raise awareness and support a culture that is diverse and recognises and develops the potential of all, we would therefore be most grateful if you would complete the equality monitoring survey.Data Processing, Protection and Privacy Policy The job vacancy information provided here is from third-parties and the AAE can not guarantee the accuracy of the information.
Jul 16, 2025
Full time
British Association for Sexual Health and HIV (BASHH) is a UK-based professional association representing healthcare professionals who specialize in the field of sexual health, including the prevention, diagnosis, and treatment of sexually transmitted infections (STIs) and HIV. BASHH works to improve the standards of care, promote education and research, and influence public policy in the field of sexual health. About the role BASHH is seeking an outstanding new Training and Membership Officer. The post holder will work closely with the Head of Education and Development to support the delivery of BASHH's broad programme of education and training. They will be responsible for the day-to-day administration of the STI Foundation and will provide executive support for the STI Foundation Steering Group and BASHH's Education Committee. They will also support the BASHH membership function to ensure that BASHH meets the changing needs of our members and drives forward the agenda for better sexual health and HIV care for all. Joining at an exciting time for BASHH, the post-holder will ensure the continued integrity and credibility of BASHH's extensive education and training offering, playing a significant role in equipping our world-class genitourinary medicine workforce to build, adapt to, and influence change at a national and global level. Responsibilities Administration and Support for the STI Foundation: Administration of STI Foundation theory courses Working with regional course directors to plan and deliver theory courses. Supporting the financial admin, evaluation, and certification of courses. Administration of the BASHH STI Foundation CompetencyProgramme: Management of the trainee and trainer database and records across multiple systems. Responding to trainer and trainee queries. Monitoring and facilitating trainee progression, completion, audit, certification, and recertification, including administering the ePortfolio system. Maintenance of the STI Foundation website and SharePoint. Oversight of STI Foundation newsletter and mailings. Support the marketing and promotion of the STI Foundation. Support effective evolution and adaptation of STI Foundation workflow and systems to optimise productivity and meet the needs of trainers and trainees in a cost-effective way. Administration and support for BASHH's wider training, events, and conferences: Support the delivery of Special Interest Group (SIG) events in collaboration with SIG chairs, the Head of Education and Development and BASHH's events management company. Support the delivery of Conferences in collaboration with Conference Chairs, the Head of Education and Development, and BASHH's events management company. Membership Support and Administration: Member communications and support, including liaising with SIGs and ensuring there is high-qualityengagement between SIGs and other functions of BASHH. Working with key BASHH representatives, including Officers, SIG, and committee chairs, to ensure content is up to date and consistent with BASHH brand guidelines. Member email communications, including event marketing, news dissemination, and information updates. Management of mailing lists and BASHH mailing service (Mailchimp). BASHH Bitesize support. Executive Support: Support for the Education Committee and the STI Foundation Steering Group, including: Organisation of meetings, including space, accommodation, and catering for in-person meetings as required. Preparation and circulation of agendas and meeting papers. Taking and circulation of minutes, actions log, and coordination of follow-up of actions. Records of all minutes, actions, and other administration relevant to the group (including membership and email lists and online space. Experience & Qualifications: Experience of work within a membership, education, training, healthcare, and other large network organisations. Experience in providing direct support and services to members, customers, and other individual stakeholders. Experience in supporting multiple programmes of work using a range of digital platforms. Experience in editing website content and using CRM, learning management, and email marketing systems. Experience in providing executive support for meetings. Knowledge, Skills & Abilities: Ability to work effectively with and meet the needs of BASHH members, officers, trainers, and trainees across a diverse range of online and in-person settings. Understanding of education/training/CPD interventions and how they add value to career development and progression. Ability to improve workflows and systems, to optimise productivity, including the application of digital automation, where appropriate. A strong proficiency in the use of Microsoft systems, especially the use of Excel and SharePoint. Ability to manage a complex and multi-faceted workload, with excellent time management, organisation, and planning skills. Ability to take initiative and add value to an organisation's function. Values & Behaviours: Personable, approachable, adaptable, and willing to constructively challenge the status quo. Commitment to own continuous personal and professional development, particularly in relation to equity, diversity, and inclusion, and allyship of marginalised communities. Role model appropriate personal, organisational, and ethical values in all functions of the role and helping to promote these in others. 35 days of Annual leave including bank holidays Contribution to pension 3% Ability to work flexibly Working locations Hybrid model, working in the London office and remotely UK, regular London-based meetings How to apply To apply, please complete the form and submit a CV and cover letter by 30th July 2025. Your letter should set out how you meet the person specification for this role. Interviews Interviews and Assessment: 7th August 2025 BASHH is committed to promoting equality and diversity. To help us raise awareness and support a culture that is diverse and recognises and develops the potential of all, we would therefore be most grateful if you would complete the equality monitoring survey.Data Processing, Protection and Privacy Policy The job vacancy information provided here is from third-parties and the AAE can not guarantee the accuracy of the information.
Thank you for taking the time to visit our job board and your interest in a career with Validity! Customer Success Manager - French Speaking Uxbridge, Greater London, United Kingdom About the Role Validity is looking for a Customer Success Manager to join our team in London!The CSM is responsible for creating and nurturing relationships with a set of customers, supporting them with their email programs and help them troubleshoot any email deliverability issues they are facing, by leveraging Validity's Everest and Certification solutions. The CSM is responsible for delivering ongoing proactive and reactive support to our Center of Excellence Community. The "Center of Excellence Community" refers to the customers part of our Center of Excellence team book of business, their requests are managed through a team of Community CSMs, via a queue. Each day will vary, but the CSM can expect a typical day to consist of: Managing the incoming customer enquiries alongside our other CSMs by providing general guidance and instructions to customers, solve customer issues, Proactively reaching out to customers with relevant content and periodic check-ins. The end goal is to provide additional value to our customers via our solutions, enable them to achieve their goals and nurture a long-term relationship. This is hybrid office-based position requiring work 3 days per week in the team's Uxbridge office (Uxbridge town center) location. Required Language Skills: Fluency in EnglishandFrench. Team Dynamic We are looking for a candidate who is positive, driven, and has a customer-first mentality. The candidate must be a team player, as this team's success requires to work closely with the other CSMs to manage the incoming customers enquiries, a great amount of communication with other teams, whilst maintaining high service standards and customer satisfaction. We are looking for someone who works well with others, has a "get the job done" mentality, and can contribute their own expertise in the email industry and/or customer success to ensure high levels of product adoption and customer retention. Position Duties and Responsibilities Responsible for fielding incoming customer requests and questions, via email, tickets, and calls and follow up on all actions agreed with the customer promptly Effectively manage customer inquiries that are outside of team scope, ensuring properly routed to the right team and issues are addressed in a timely manner, ultimately owning customer interaction and resolution. Proactively schedules quarterly check-ins with an assigned group of customers, conducting client meetings to communicate best practices, successes and data results. Proactive outreach at scale - help produce and execute a proactive communication plan to customers with "reasons to call" topics that represent specific trends, new/changing requirements, promote new features or address recurring challenges to ensure the outreach is meaningful and customers derive value. Proactive outreach relevance - works to understand how our products best support customers depending on their organizational structure, business model and email and data goals to provide quick and efficient guidance and recommendations to effectively use the Validity tools and solutions at scale. Understand and demo new product releases/features to customers and provide customers with metrics to showcase value over time Ensure stickiness by ensuring the product is used to its fullest capacity and new use cases are identified Work closely with Sales, Support, Marketing, Product, and Executive teams as the internal champion for customers This is hybrid office-based position requiring work 3 days per week (Tuesday, Wednesday, and Thursday) in the team's Uxbridge officelocation. Required Experience, Skills, and Education 3-5 years in a customer service/support role, managing customer inquiries in a fast-paced environment with a large software customer base. Excellent communication skills and presentation skills Sales acumen to work closely with account executives to support upsell and cross-sell efforts. Ability to conduct business analysis and ask questions that reveal answers on how to adapt offerings to meet customer needs. Be self-motivated and success-driven, with good time management skills. Ability to quickly build rapport and build strong and productive working relationships. Thrive in a fast-paced environment. Passion for customer care and a focus on customer retention and outcomes. Great communication skills both internally and externally. Detail-oriented and curious, enjoys helping others and learning from others. Take part in cross-functional projects to improve processes. Consistently achieve/surpass goals in terms of metrics and customer feedback/advocacy. Language Skills: Fluency in EnglishandFrench. Preferred Experience, Skills, and Education Bachelor's degree or equivalent years of relevant experience Email Deliverability experience would be a plus Previous knowledge or experience in CRM or SaaS is a plus About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products - Everest, DemandTools, BriteVerify, a nd GridBuddy Connect - are all highly rated, solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. _ Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. _ Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice We've received your resume. Click here to update it. Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) orPaste resume Who referred you to this position? Enter their first and last name here. This is a hybrid office-based position; can you work 3 days per week (Tuesdays, Wednesdays, and Thursdays) in the team's Uxbridge office (Hayes Town) location? Are you a current or former employee of Validity or its acquired companies (CRMfusion, BriteVerify, AppBuddy, ReturnPath, or 250ok)? Do you read and write English fluently? How soon would you be able to start with our company if you were chosen for the role? Please let us know what base salary would make sense for you at this point in your career. Do you read and write French fluently? Are you legally authorized to work in the UK?
Jul 16, 2025
Full time
Thank you for taking the time to visit our job board and your interest in a career with Validity! Customer Success Manager - French Speaking Uxbridge, Greater London, United Kingdom About the Role Validity is looking for a Customer Success Manager to join our team in London!The CSM is responsible for creating and nurturing relationships with a set of customers, supporting them with their email programs and help them troubleshoot any email deliverability issues they are facing, by leveraging Validity's Everest and Certification solutions. The CSM is responsible for delivering ongoing proactive and reactive support to our Center of Excellence Community. The "Center of Excellence Community" refers to the customers part of our Center of Excellence team book of business, their requests are managed through a team of Community CSMs, via a queue. Each day will vary, but the CSM can expect a typical day to consist of: Managing the incoming customer enquiries alongside our other CSMs by providing general guidance and instructions to customers, solve customer issues, Proactively reaching out to customers with relevant content and periodic check-ins. The end goal is to provide additional value to our customers via our solutions, enable them to achieve their goals and nurture a long-term relationship. This is hybrid office-based position requiring work 3 days per week in the team's Uxbridge office (Uxbridge town center) location. Required Language Skills: Fluency in EnglishandFrench. Team Dynamic We are looking for a candidate who is positive, driven, and has a customer-first mentality. The candidate must be a team player, as this team's success requires to work closely with the other CSMs to manage the incoming customers enquiries, a great amount of communication with other teams, whilst maintaining high service standards and customer satisfaction. We are looking for someone who works well with others, has a "get the job done" mentality, and can contribute their own expertise in the email industry and/or customer success to ensure high levels of product adoption and customer retention. Position Duties and Responsibilities Responsible for fielding incoming customer requests and questions, via email, tickets, and calls and follow up on all actions agreed with the customer promptly Effectively manage customer inquiries that are outside of team scope, ensuring properly routed to the right team and issues are addressed in a timely manner, ultimately owning customer interaction and resolution. Proactively schedules quarterly check-ins with an assigned group of customers, conducting client meetings to communicate best practices, successes and data results. Proactive outreach at scale - help produce and execute a proactive communication plan to customers with "reasons to call" topics that represent specific trends, new/changing requirements, promote new features or address recurring challenges to ensure the outreach is meaningful and customers derive value. Proactive outreach relevance - works to understand how our products best support customers depending on their organizational structure, business model and email and data goals to provide quick and efficient guidance and recommendations to effectively use the Validity tools and solutions at scale. Understand and demo new product releases/features to customers and provide customers with metrics to showcase value over time Ensure stickiness by ensuring the product is used to its fullest capacity and new use cases are identified Work closely with Sales, Support, Marketing, Product, and Executive teams as the internal champion for customers This is hybrid office-based position requiring work 3 days per week (Tuesday, Wednesday, and Thursday) in the team's Uxbridge officelocation. Required Experience, Skills, and Education 3-5 years in a customer service/support role, managing customer inquiries in a fast-paced environment with a large software customer base. Excellent communication skills and presentation skills Sales acumen to work closely with account executives to support upsell and cross-sell efforts. Ability to conduct business analysis and ask questions that reveal answers on how to adapt offerings to meet customer needs. Be self-motivated and success-driven, with good time management skills. Ability to quickly build rapport and build strong and productive working relationships. Thrive in a fast-paced environment. Passion for customer care and a focus on customer retention and outcomes. Great communication skills both internally and externally. Detail-oriented and curious, enjoys helping others and learning from others. Take part in cross-functional projects to improve processes. Consistently achieve/surpass goals in terms of metrics and customer feedback/advocacy. Language Skills: Fluency in EnglishandFrench. Preferred Experience, Skills, and Education Bachelor's degree or equivalent years of relevant experience Email Deliverability experience would be a plus Previous knowledge or experience in CRM or SaaS is a plus About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products - Everest, DemandTools, BriteVerify, a nd GridBuddy Connect - are all highly rated, solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. _ Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. _ Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice We've received your resume. Click here to update it. Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) orPaste resume Who referred you to this position? Enter their first and last name here. This is a hybrid office-based position; can you work 3 days per week (Tuesdays, Wednesdays, and Thursdays) in the team's Uxbridge office (Hayes Town) location? Are you a current or former employee of Validity or its acquired companies (CRMfusion, BriteVerify, AppBuddy, ReturnPath, or 250ok)? Do you read and write English fluently? How soon would you be able to start with our company if you were chosen for the role? Please let us know what base salary would make sense for you at this point in your career. Do you read and write French fluently? Are you legally authorized to work in the UK?
Individual Giving Officer We are looking for an Individual Giving Officer with experience and knowledge of fundraising, direct marketing and project management. Position: CE375 Individual Giving Officer Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings) Salary: £34,470 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live) Hours: 35 hours per week Contract: Permanent Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 27 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Interview Date: 5 or 6 August 2025 Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role You ll be part of an ambitious and highly motivated team responsible for delivering an ambitious and growing Individual Fundraising programme. Working with other officers, you will be reporting to either the Individual Giving Lead responsible for cause related products, or for gaming products. You ll be: Enthusiastically managing and delivering a range of fundraising and engagement campaigns and communications to develop and maximise support from loyal supporters via multiple channels, including telephone, mail, digital, and SMS. Using your fundraising and marketing experience and skills to create successful campaigns and complex supporter journeys to help us grow income and supporter engagement. (Working collaboratively with Digital and Social Teams, as well as external media agencies). Helping deliver on multi million annual plans to retain and recruit new supporters using the most effective techniques and channels, including Face to Face. Comfortable with figures and spreadsheets and have a head for figures, as you ll be diving into the data an managing campaign costs. Responsible for maintaining and reporting accurate campaign results and reviews. Always looking out for new opportunities, using sprint pipeline methodology (testing, solving, learning from experiments) before scaling. Ensuring campaigns and gaming activities are fully compliant at all times a knowledge of Gambling Commission rules would be a bonus. About You We re looking for an individual who: Has great experience and knowledge of fundraising, direct marketing and project management, and can bring a real enthusiasm to the team. This role has a specific focus around supporter acquisition which includes face to face, paid digital, direct mail, telemarketing and eMarketing. Is fantastic at organising and prioritising a busy workload and knowledgeable of project management. Loves attention to detail and can work on several projects at once whilst thinking outside the box, as things can change quickly! In fact loves data and insight and enjoy applying insight to our campaigns Is a great all-round communicator, with both internal and external audiences And of course, we need you to be a resident of the UK and have the right to work in the UK. This is a home-based role with occasional travel required. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Individual Giving Officer, Fundraiser, Fundraising, Individual Giving, Individual Giving Fundraiser, Direct Marketing Officer, Marketing Officer, Communications Officer, Direct marketing, Project Manager. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jul 16, 2025
Full time
Individual Giving Officer We are looking for an Individual Giving Officer with experience and knowledge of fundraising, direct marketing and project management. Position: CE375 Individual Giving Officer Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings) Salary: £34,470 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live) Hours: 35 hours per week Contract: Permanent Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 27 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Interview Date: 5 or 6 August 2025 Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role You ll be part of an ambitious and highly motivated team responsible for delivering an ambitious and growing Individual Fundraising programme. Working with other officers, you will be reporting to either the Individual Giving Lead responsible for cause related products, or for gaming products. You ll be: Enthusiastically managing and delivering a range of fundraising and engagement campaigns and communications to develop and maximise support from loyal supporters via multiple channels, including telephone, mail, digital, and SMS. Using your fundraising and marketing experience and skills to create successful campaigns and complex supporter journeys to help us grow income and supporter engagement. (Working collaboratively with Digital and Social Teams, as well as external media agencies). Helping deliver on multi million annual plans to retain and recruit new supporters using the most effective techniques and channels, including Face to Face. Comfortable with figures and spreadsheets and have a head for figures, as you ll be diving into the data an managing campaign costs. Responsible for maintaining and reporting accurate campaign results and reviews. Always looking out for new opportunities, using sprint pipeline methodology (testing, solving, learning from experiments) before scaling. Ensuring campaigns and gaming activities are fully compliant at all times a knowledge of Gambling Commission rules would be a bonus. About You We re looking for an individual who: Has great experience and knowledge of fundraising, direct marketing and project management, and can bring a real enthusiasm to the team. This role has a specific focus around supporter acquisition which includes face to face, paid digital, direct mail, telemarketing and eMarketing. Is fantastic at organising and prioritising a busy workload and knowledgeable of project management. Loves attention to detail and can work on several projects at once whilst thinking outside the box, as things can change quickly! In fact loves data and insight and enjoy applying insight to our campaigns Is a great all-round communicator, with both internal and external audiences And of course, we need you to be a resident of the UK and have the right to work in the UK. This is a home-based role with occasional travel required. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Individual Giving Officer, Fundraiser, Fundraising, Individual Giving, Individual Giving Fundraiser, Direct Marketing Officer, Marketing Officer, Communications Officer, Direct marketing, Project Manager. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are seeking an experienced and meticulous Technical Writer to join our team. The successful candidate will be responsible for creating, maintaining, and enhancing our technical documentation to ensure clarity, accuracy, and usability for both internal and external stakeholders. This role requires excellent communication, writing, and project management skills to produce high-quality documentation that supports our core product. About The Role As a Technical Writer within Reuters, you will: Maintain and update the customer-facing technical documentation in our knowledge base Collaborate with Product Marketing and Release Management to create detailed customer-facing release notes Work with Commercial and Marketing teams to develop technical sales collateral for core product and features Develop and maintain "How We Work" documentation for onboarding and training new team members, including guidelines for escalation processes About You To be our next Technical Writer you will likely have: 3+ years of experience in technical writing, with a focus on feature and release documentation Excellent writing, editing, and proofreading skills, with the ability to create clear, concise, and engaging content Experience working with cross-functional teams, including Product, Marketing, and Commercial teams Strong project management skills, with the ability to prioritise tasks, meet deadlines, and manage multiple projects simultaneously Ability to work in a fast-paced environment, with a focus on delivering high-quality documentation that meets customer and internal stakeholder needs. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on
Jul 16, 2025
Full time
We are seeking an experienced and meticulous Technical Writer to join our team. The successful candidate will be responsible for creating, maintaining, and enhancing our technical documentation to ensure clarity, accuracy, and usability for both internal and external stakeholders. This role requires excellent communication, writing, and project management skills to produce high-quality documentation that supports our core product. About The Role As a Technical Writer within Reuters, you will: Maintain and update the customer-facing technical documentation in our knowledge base Collaborate with Product Marketing and Release Management to create detailed customer-facing release notes Work with Commercial and Marketing teams to develop technical sales collateral for core product and features Develop and maintain "How We Work" documentation for onboarding and training new team members, including guidelines for escalation processes About You To be our next Technical Writer you will likely have: 3+ years of experience in technical writing, with a focus on feature and release documentation Excellent writing, editing, and proofreading skills, with the ability to create clear, concise, and engaging content Experience working with cross-functional teams, including Product, Marketing, and Commercial teams Strong project management skills, with the ability to prioritise tasks, meet deadlines, and manage multiple projects simultaneously Ability to work in a fast-paced environment, with a focus on delivering high-quality documentation that meets customer and internal stakeholder needs. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on
A fast-growing engineering solutions business is seeking an experienced Field Sales Engineer / Account Manager with the drive to grow accounts and win new business. You will bring hands-on experience, combining technical expertise with strong commercial acumen to deliver results and be well rewarded for your success. BASIC SALARY: £50,000 -£60,000 per annum BENEFITS: OTE £120,00, Uncapped commission - paid monthly 25 Days Holiday + Bank Holidays Company Car LOCATION: Maidenhead COMMUTABLE LOCATIONS: Slough, Windsor, Ascot, Woking, Reading, Guildford, Basingstoke, Swindon, High Wycombe, Uxbridge, Watford, OVERVIEW: Sales Engineer, Technical Sales - Pumps, Engineering Due to continuous growth, we have created a new sales position. This Sales Engineer role will utilise your pump industry experience and will allow you to apply your engineering background to drive commercially successful solutions for your customers. You will be surveying plant rooms, listening effectively whilst understanding our customers' requirements and ultimately providing tailored pumping and mechanical solutions that will enhance system performance and efficiency. As our Pump Sales Engineer / Account Manager you will: Manage and grow your sales territory by building on existing relationships and developing new business. Split your time between account management (70%) and new business development (30%). Have hands-on experience of maintenance and troubleshooting an array of pumps, fans and electrical motors. Use your technical acumen to provide solution-based sales, technical proposals and recommendations. PERSON SPECIFICATION: Sales Engineer, Technical Sales - Pumps, Engineering In an ideal world, we will be talking to driven sales professionals with experience within the pump sector who have sold into the facilities management, water utility, wastewater, engineering and manufacturing sectors. We would be delighted to receive applications from Pump Sales Engineers with proven business development skills, who have experience of selling technical / engineering solutions; a driven sales professional, keen to roll up their sleeves in an autonomous role. Knowledge of Pipedrive and Aeromark would be beneficial but not essential. You will: Have hands on experience of maintaining and servicing pumps, fans and motors with an understanding of pump system controls and energy optimisation. Bring excellent influencing abilities and the confidence to gain support for your ideas and solutions. Be a proactive Field Sales Engineer / Account Manager, seizing every opportunity to build strong relationships with existing and prospective clients. Appreciate the importance of collaborating with internal teams to ensure accurate pricing and seamless delivery. Hold relevant technical or engineering qualifications/experience and the skills to present your expertise in a way that inspires customer confidence. e.g. Degree, HNC, HND or qualified by experience. Why us? For nearly three decades, we've been a successful SME in the pump sector, renowned for our exceptional customer service and meticulous attention to detail. As we look to grow, our "one team" culture-which unites us both internally and with our customers-remains at the heart of everything we do. Based at our Head Office in Berkshire and supported by a network of engineers across the UK, we offer a close-knit, family-like working environment where your success is truly valued and rewarded. Training & Development: Training will be given in relation to our solutions, process and systems and there will be future opportunities to progress within the company. It is highly likely you will have worked in any of the following roles and/or markets and worked with the following products and/or services: Sales Engineer, Technical Sales, Chemical Engineer, Sales Executive, Account Manager, Area Sales Manager, Territory Manager, Business Development Manager, Regional Sales Manager, Internal Sales Engineer, Technical Customer Service - Chemical, Manufacturing, engineering, pump manufacturer, valves, HVAC, fans, electric motors, pumping stations, water utility, BVAA, wastewater, oil, gas, pharmaceutical, petroleum, food, nuclear BPMA, pumps, pumping supplies and equipment, pump solutions, fluid handling INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: LO18188, Wallace Hind Selection
Jul 16, 2025
Full time
A fast-growing engineering solutions business is seeking an experienced Field Sales Engineer / Account Manager with the drive to grow accounts and win new business. You will bring hands-on experience, combining technical expertise with strong commercial acumen to deliver results and be well rewarded for your success. BASIC SALARY: £50,000 -£60,000 per annum BENEFITS: OTE £120,00, Uncapped commission - paid monthly 25 Days Holiday + Bank Holidays Company Car LOCATION: Maidenhead COMMUTABLE LOCATIONS: Slough, Windsor, Ascot, Woking, Reading, Guildford, Basingstoke, Swindon, High Wycombe, Uxbridge, Watford, OVERVIEW: Sales Engineer, Technical Sales - Pumps, Engineering Due to continuous growth, we have created a new sales position. This Sales Engineer role will utilise your pump industry experience and will allow you to apply your engineering background to drive commercially successful solutions for your customers. You will be surveying plant rooms, listening effectively whilst understanding our customers' requirements and ultimately providing tailored pumping and mechanical solutions that will enhance system performance and efficiency. As our Pump Sales Engineer / Account Manager you will: Manage and grow your sales territory by building on existing relationships and developing new business. Split your time between account management (70%) and new business development (30%). Have hands-on experience of maintenance and troubleshooting an array of pumps, fans and electrical motors. Use your technical acumen to provide solution-based sales, technical proposals and recommendations. PERSON SPECIFICATION: Sales Engineer, Technical Sales - Pumps, Engineering In an ideal world, we will be talking to driven sales professionals with experience within the pump sector who have sold into the facilities management, water utility, wastewater, engineering and manufacturing sectors. We would be delighted to receive applications from Pump Sales Engineers with proven business development skills, who have experience of selling technical / engineering solutions; a driven sales professional, keen to roll up their sleeves in an autonomous role. Knowledge of Pipedrive and Aeromark would be beneficial but not essential. You will: Have hands on experience of maintaining and servicing pumps, fans and motors with an understanding of pump system controls and energy optimisation. Bring excellent influencing abilities and the confidence to gain support for your ideas and solutions. Be a proactive Field Sales Engineer / Account Manager, seizing every opportunity to build strong relationships with existing and prospective clients. Appreciate the importance of collaborating with internal teams to ensure accurate pricing and seamless delivery. Hold relevant technical or engineering qualifications/experience and the skills to present your expertise in a way that inspires customer confidence. e.g. Degree, HNC, HND or qualified by experience. Why us? For nearly three decades, we've been a successful SME in the pump sector, renowned for our exceptional customer service and meticulous attention to detail. As we look to grow, our "one team" culture-which unites us both internally and with our customers-remains at the heart of everything we do. Based at our Head Office in Berkshire and supported by a network of engineers across the UK, we offer a close-knit, family-like working environment where your success is truly valued and rewarded. Training & Development: Training will be given in relation to our solutions, process and systems and there will be future opportunities to progress within the company. It is highly likely you will have worked in any of the following roles and/or markets and worked with the following products and/or services: Sales Engineer, Technical Sales, Chemical Engineer, Sales Executive, Account Manager, Area Sales Manager, Territory Manager, Business Development Manager, Regional Sales Manager, Internal Sales Engineer, Technical Customer Service - Chemical, Manufacturing, engineering, pump manufacturer, valves, HVAC, fans, electric motors, pumping stations, water utility, BVAA, wastewater, oil, gas, pharmaceutical, petroleum, food, nuclear BPMA, pumps, pumping supplies and equipment, pump solutions, fluid handling INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: LO18188, Wallace Hind Selection
About MamaOwl MamaOwl believes in a beautiful childhood, natural living and the value of well made products. We believe in fair-trade and sustainability. We want our marketing to reflect all that we believe and showcase our products in the most beautiful way. About the Role - Head of Marketing This is a part time role, 3 days a week Based at our offices in Leyton, London Salary £55k-£60k (per annum, will be applied to 3 days pro-rata) We are looking for an experienced and incredibly motivated Head of Marketing to lead our Marketing function with a clear vision and a can do approach to bringing this to life. Someone who can take our marketing and planning and make it even more dynamic and effective. We are looking for someone with experience in a similar role, with an understanding of traditional marketing, and digital marketing. We are community focussed and want our customer journey to reflect this consistently across channels. Someone who is inspiring and creative, someone who is customer focused and community driven and also incredibly organised and able to take full responsibility for all projects. We are looking for someone who loves wool, natural fibres, outdoor living, and has an interested in sustainable living. Key responsibilities: Develop marketing strategies. Plan launches. Set objectives Set up and maintain a structure for our marketing. Manage the implementation of all our marketing. Manage our small marketing team and external consultants. Develop relationships with our suppliers, collaborators, brands & photographers. Analyse our performance and report back at weekly trade meetings. A bit m ore about you: A proven marketing history in a similar business. A creative thinker and enthusiastic marketer. Degree/diploma in marketing or relevant experience. Superb written and verbal communication skills. Action orientated and highly organised. Flexible in approach and strong on teamwork. Excellent people skills. Experience with digital marketing. At MamaOwl we believe in diverse teams, equal opportunities, and fair working and recruitment practices. We believe in hiring the best person for the job whoever they are, helping them thrive in it and celebrating their individuality. We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please do not hesitate to let us know. We look forward to hearing from you.
Jul 16, 2025
Full time
About MamaOwl MamaOwl believes in a beautiful childhood, natural living and the value of well made products. We believe in fair-trade and sustainability. We want our marketing to reflect all that we believe and showcase our products in the most beautiful way. About the Role - Head of Marketing This is a part time role, 3 days a week Based at our offices in Leyton, London Salary £55k-£60k (per annum, will be applied to 3 days pro-rata) We are looking for an experienced and incredibly motivated Head of Marketing to lead our Marketing function with a clear vision and a can do approach to bringing this to life. Someone who can take our marketing and planning and make it even more dynamic and effective. We are looking for someone with experience in a similar role, with an understanding of traditional marketing, and digital marketing. We are community focussed and want our customer journey to reflect this consistently across channels. Someone who is inspiring and creative, someone who is customer focused and community driven and also incredibly organised and able to take full responsibility for all projects. We are looking for someone who loves wool, natural fibres, outdoor living, and has an interested in sustainable living. Key responsibilities: Develop marketing strategies. Plan launches. Set objectives Set up and maintain a structure for our marketing. Manage the implementation of all our marketing. Manage our small marketing team and external consultants. Develop relationships with our suppliers, collaborators, brands & photographers. Analyse our performance and report back at weekly trade meetings. A bit m ore about you: A proven marketing history in a similar business. A creative thinker and enthusiastic marketer. Degree/diploma in marketing or relevant experience. Superb written and verbal communication skills. Action orientated and highly organised. Flexible in approach and strong on teamwork. Excellent people skills. Experience with digital marketing. At MamaOwl we believe in diverse teams, equal opportunities, and fair working and recruitment practices. We believe in hiring the best person for the job whoever they are, helping them thrive in it and celebrating their individuality. We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please do not hesitate to let us know. We look forward to hearing from you.
SALES - Options - Senior Business Development - London London About us: B2C2 is a digital asset pioneer building the ecosystem of the future. The firm has unlocked institutional access to crypto by providing reliable liquidity across market conditions. B2C2's success is built on crypto-native technology and continuous product innovation, making it the partner of choice for diverse institutions globally.Founded in 2015 and acquired by Japanese financial group, SBI, in 2020, B2C2 remains a standalone company. Headquartered in the UK, with offices in the US and Japan, B2C2 OTC Ltd. is authorised and regulated by the UK's Financial Conduct Authority (FRN 810834). We pride ourselves on our company culture and ability to attract not only the top talent but the right people. If you are looking for a role in an exciting new industry, at a dynamic company please keep reading. About the role: We are looking to hire a dynamic and driven Sales / Business Development professional to join our Options team. This is a high-impact, front-office individual contributor role reporting directly to the Head of Sales. You will be responsible for deepening B2C2's institutional client relationships across the globe, with a focus on growing our OTC spot, derivatives and funding franchise across a broad range of client segments. This is a unique opportunity for a sales professional, especially one with an existing book of business, who thrives in a growth-based environment and is passionate about institutional digital assets trading. Jobs to be Done: In conjunction with the regional Head of Sales, formulate and execute (a) a client acquisition strategy, and (b) an uplift in existing client business, adding material revenue to the business To become a key leader in the region's commercial franchise Duties and Responsibilities: Originate, grow and manage institutional client relationships across your region Drive revenue growth across B2C2's OTC products. We will require you to focus on our derivatives (vanilla and exotic options), structured products. Identify and convert new business opportunities across client segments such as: Hedge funds, asset managers, private wealth, proprietary trading firms Crypto exchanges, payment providers, family offices, private banks Collaborate closely with internal trading, product, and operations teams across global offices Represent B2C2 at client meetings, industry events, and conferences across the region Required Skills and experience: 5-15 years of institutional sales / business development experience in financial markets, with a strong preference for a direct digital assets background Coverage of derivatives, structured products, options, or exotics is essential Strong track record of originating and managing institutional relationships with demonstrable revenue impact, borne through an existing rolodex of clients Knowledge and interest in cryptocurrency / digital assets is highly advantageous Professionalism, high energy and drive, tenacity and spirit, all with a long-term vision to succeed What we offer: A strong, grounded global culture, with people who are ambitious, innovative and fun while working with the highest levels of honesty and integrity Two discretionary bonus awards a year A range of benefits in line with local market practice A strong culture is a common denominator among the most successful companies and B2C2 is proud to be a values-based company. Ambitious - Striving to make history through world class achievements Innovative - Forward looking in our solutions for clients and employees Meritocratic - Rewarding positive contribution across the organisation Collegiate - Achieving through teamwork through a healthy environment Risk Aware - Informed decision making and considered in our practices B2C2 is committed to a policy of equal employment opportunity for applicants and employees and we welcome applicants from all backgrounds. It is the policy of B2C2 to apply recruiting, hiring, training, promotion, compensation and professional development practices without regard to actual or perceived race, colour, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, disability or certain classifications based on genetic information, or because someone is married or in a civil partnership or any other characteristic protected by federal, state or local laws, regulations or ordinances. As such, B2C2 will not tolerate discrimination against any of our employees on the basis of membership in a protected category. We are also committed to creating an inclusive environment to ensure we attract, engage, promote and retain the best talent. We will consider flexible working arrangements for any of our roles. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf
Jul 16, 2025
Full time
SALES - Options - Senior Business Development - London London About us: B2C2 is a digital asset pioneer building the ecosystem of the future. The firm has unlocked institutional access to crypto by providing reliable liquidity across market conditions. B2C2's success is built on crypto-native technology and continuous product innovation, making it the partner of choice for diverse institutions globally.Founded in 2015 and acquired by Japanese financial group, SBI, in 2020, B2C2 remains a standalone company. Headquartered in the UK, with offices in the US and Japan, B2C2 OTC Ltd. is authorised and regulated by the UK's Financial Conduct Authority (FRN 810834). We pride ourselves on our company culture and ability to attract not only the top talent but the right people. If you are looking for a role in an exciting new industry, at a dynamic company please keep reading. About the role: We are looking to hire a dynamic and driven Sales / Business Development professional to join our Options team. This is a high-impact, front-office individual contributor role reporting directly to the Head of Sales. You will be responsible for deepening B2C2's institutional client relationships across the globe, with a focus on growing our OTC spot, derivatives and funding franchise across a broad range of client segments. This is a unique opportunity for a sales professional, especially one with an existing book of business, who thrives in a growth-based environment and is passionate about institutional digital assets trading. Jobs to be Done: In conjunction with the regional Head of Sales, formulate and execute (a) a client acquisition strategy, and (b) an uplift in existing client business, adding material revenue to the business To become a key leader in the region's commercial franchise Duties and Responsibilities: Originate, grow and manage institutional client relationships across your region Drive revenue growth across B2C2's OTC products. We will require you to focus on our derivatives (vanilla and exotic options), structured products. Identify and convert new business opportunities across client segments such as: Hedge funds, asset managers, private wealth, proprietary trading firms Crypto exchanges, payment providers, family offices, private banks Collaborate closely with internal trading, product, and operations teams across global offices Represent B2C2 at client meetings, industry events, and conferences across the region Required Skills and experience: 5-15 years of institutional sales / business development experience in financial markets, with a strong preference for a direct digital assets background Coverage of derivatives, structured products, options, or exotics is essential Strong track record of originating and managing institutional relationships with demonstrable revenue impact, borne through an existing rolodex of clients Knowledge and interest in cryptocurrency / digital assets is highly advantageous Professionalism, high energy and drive, tenacity and spirit, all with a long-term vision to succeed What we offer: A strong, grounded global culture, with people who are ambitious, innovative and fun while working with the highest levels of honesty and integrity Two discretionary bonus awards a year A range of benefits in line with local market practice A strong culture is a common denominator among the most successful companies and B2C2 is proud to be a values-based company. Ambitious - Striving to make history through world class achievements Innovative - Forward looking in our solutions for clients and employees Meritocratic - Rewarding positive contribution across the organisation Collegiate - Achieving through teamwork through a healthy environment Risk Aware - Informed decision making and considered in our practices B2C2 is committed to a policy of equal employment opportunity for applicants and employees and we welcome applicants from all backgrounds. It is the policy of B2C2 to apply recruiting, hiring, training, promotion, compensation and professional development practices without regard to actual or perceived race, colour, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, disability or certain classifications based on genetic information, or because someone is married or in a civil partnership or any other characteristic protected by federal, state or local laws, regulations or ordinances. As such, B2C2 will not tolerate discrimination against any of our employees on the basis of membership in a protected category. We are also committed to creating an inclusive environment to ensure we attract, engage, promote and retain the best talent. We will consider flexible working arrangements for any of our roles. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf
Job Description ABOUT THE ROLE You will be responsible for managing and nurturing established and developing Beauty and Wellness accounts. You will serve as the go-to person for these accounts, taking full ownership ensuring category success. Your role will involve managing the sales cycle, qualifying client briefs, and developing deep knowledge of clients' businesses and industry landscapes. The ideal candidate is a proactive and organized professional with a passion for building strong client relationships and driving revenue growth. Serve as the primary point of contact for developing beauty and wellness clients. You'll take a 360-degree approach to account management, overseeing campaigns and ensuring clients receive exceptional service and value Develop beauty and wellness client relationships, directly and via pr agencies Drive revenue growth by effectively managing client accounts and maximizing sales opportunities. Develop account strategies and leverage cross-selling and upselling techniques to achieve revenue targets Utilise Salesforce and similar tools to manage and track the sales pipeline, opportunities, and account activities. Take complete ownership of the sales cycle, ensuring accurate and timely updates Cultivate and maintain strong relationships with key client stakeholders. Gain an in-depth understanding of their business challenges, goals, and objectives. Develop client business plans to align with their needs and contribute to their success Acquire extensive knowledge of clients' businesses and industries, including understanding their market challenges, trends, and competition. Stay up to date with the wider category landscape and provide insights to clients Collaborate closely with internal teams, including sales, marketing, operations and Portfolio Directors, to deliver exceptional client service and meet clients' expectations. Galvanise the support teams, acting as a liaison between the client and internal stakeholders Use your sales expertise to maximise Red Shops initiatives, including 'Stye and Supper', take responsibility for the commercial success of 'Beauty & Brunch' Analyse account performance, sales metrics, and market trends. Provide regular reports and updates to management, highlighting opportunities, challenges, and recommendations for improvement Support more junior members of the team and lean into the needs of client development to deliver the revenue required by the business. This requires your agility and ability to multi-task ABOUT YOU Track and record building revenues in partnerships. We are moving to a world where we have direct client annual deals and we have contracts with clients directly for annual activity Experience in the media industry, with a deep understanding of media landscape, trends, and best practices Possess vertical expertise relevant to the categories they are responsible for. Demonstrated knowledge of specific industries, market challenges, and opportunities Comprehensive understanding of various media channels and their integration to develop effective cross-media strategies Proven ability to manage and nurture relationships with both internal and external stakeholders, fostering collaboration and driving successful outcomes Strong track record in effectively managing client relationships, ensuring client satisfaction, and delivering value-added solutions Skilled in developing compelling commercial narratives and strategies that align with clients' objectives and drive business growth Proficient in working with data and insights to inform decision-making and provide strategic recommendations to clients Ability to drive operational efficiency and effectiveness, optimizing processes and workflows for maximum productivity and results Excellent negotiation skills, capable of achieving mutually beneficial outcomes while maintaining strong client relationships Strong conflict resolution skills to address and resolve challenges or conflicts that may arise during client engagements Highly adaptable to changing market conditions, client needs, and organizational priorities, able to pivot and adjust strategies accordingly Proactively expanding personal networks within the industry, building relationships and connections that contribute to professional growth and opportunities Profound understanding of target audiences and the ability to develop strategies that engage and resonate with them effectively Proficient in using key industry platforms such as PowerPoint, Excel, Salesforce, TGI, Ad Intel, Ipsos IrisI, and other relevant tools to analyse data, create presentations, and drive strategic insights WHAT WE OFFER (Your benefits at Hearst UK are more than just extras-they are tools to help you thrive in every part of life.) Hearst Exclusives - Only for You! Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - yes, you could be trying the next big thing in beauty, food & drink. Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank! Inclusion, Health & Wellbeing: Feel Your Best Stay healthy with Specsavers eye care, a company-funded Health Cash Plan, and access to mental health support. Get active and stress-free with discounted gym memberships and the Cycle to Work scheme. Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it. Take time to give back with a Charity Day and access wellbeing resources whenever you need them. Join one of our Hearst ERG Groups Financial Wellness - Boost Your Budget Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting. Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs. Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in - one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we're working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.
Jul 16, 2025
Full time
Job Description ABOUT THE ROLE You will be responsible for managing and nurturing established and developing Beauty and Wellness accounts. You will serve as the go-to person for these accounts, taking full ownership ensuring category success. Your role will involve managing the sales cycle, qualifying client briefs, and developing deep knowledge of clients' businesses and industry landscapes. The ideal candidate is a proactive and organized professional with a passion for building strong client relationships and driving revenue growth. Serve as the primary point of contact for developing beauty and wellness clients. You'll take a 360-degree approach to account management, overseeing campaigns and ensuring clients receive exceptional service and value Develop beauty and wellness client relationships, directly and via pr agencies Drive revenue growth by effectively managing client accounts and maximizing sales opportunities. Develop account strategies and leverage cross-selling and upselling techniques to achieve revenue targets Utilise Salesforce and similar tools to manage and track the sales pipeline, opportunities, and account activities. Take complete ownership of the sales cycle, ensuring accurate and timely updates Cultivate and maintain strong relationships with key client stakeholders. Gain an in-depth understanding of their business challenges, goals, and objectives. Develop client business plans to align with their needs and contribute to their success Acquire extensive knowledge of clients' businesses and industries, including understanding their market challenges, trends, and competition. Stay up to date with the wider category landscape and provide insights to clients Collaborate closely with internal teams, including sales, marketing, operations and Portfolio Directors, to deliver exceptional client service and meet clients' expectations. Galvanise the support teams, acting as a liaison between the client and internal stakeholders Use your sales expertise to maximise Red Shops initiatives, including 'Stye and Supper', take responsibility for the commercial success of 'Beauty & Brunch' Analyse account performance, sales metrics, and market trends. Provide regular reports and updates to management, highlighting opportunities, challenges, and recommendations for improvement Support more junior members of the team and lean into the needs of client development to deliver the revenue required by the business. This requires your agility and ability to multi-task ABOUT YOU Track and record building revenues in partnerships. We are moving to a world where we have direct client annual deals and we have contracts with clients directly for annual activity Experience in the media industry, with a deep understanding of media landscape, trends, and best practices Possess vertical expertise relevant to the categories they are responsible for. Demonstrated knowledge of specific industries, market challenges, and opportunities Comprehensive understanding of various media channels and their integration to develop effective cross-media strategies Proven ability to manage and nurture relationships with both internal and external stakeholders, fostering collaboration and driving successful outcomes Strong track record in effectively managing client relationships, ensuring client satisfaction, and delivering value-added solutions Skilled in developing compelling commercial narratives and strategies that align with clients' objectives and drive business growth Proficient in working with data and insights to inform decision-making and provide strategic recommendations to clients Ability to drive operational efficiency and effectiveness, optimizing processes and workflows for maximum productivity and results Excellent negotiation skills, capable of achieving mutually beneficial outcomes while maintaining strong client relationships Strong conflict resolution skills to address and resolve challenges or conflicts that may arise during client engagements Highly adaptable to changing market conditions, client needs, and organizational priorities, able to pivot and adjust strategies accordingly Proactively expanding personal networks within the industry, building relationships and connections that contribute to professional growth and opportunities Profound understanding of target audiences and the ability to develop strategies that engage and resonate with them effectively Proficient in using key industry platforms such as PowerPoint, Excel, Salesforce, TGI, Ad Intel, Ipsos IrisI, and other relevant tools to analyse data, create presentations, and drive strategic insights WHAT WE OFFER (Your benefits at Hearst UK are more than just extras-they are tools to help you thrive in every part of life.) Hearst Exclusives - Only for You! Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - yes, you could be trying the next big thing in beauty, food & drink. Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank! Inclusion, Health & Wellbeing: Feel Your Best Stay healthy with Specsavers eye care, a company-funded Health Cash Plan, and access to mental health support. Get active and stress-free with discounted gym memberships and the Cycle to Work scheme. Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it. Take time to give back with a Charity Day and access wellbeing resources whenever you need them. Join one of our Hearst ERG Groups Financial Wellness - Boost Your Budget Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting. Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs. Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in - one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we're working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.
