The Foreign, Commonwealth & Development Office pursues our national interests and projects the UK's role in the world. We promote the interests of British citizens, safeguard the UK's security, defend our values, reduce poverty and tackle global challenges with our international partners. We employ more than 17,000 staff in 179 countries and territories, across our diplomatic and development offices worldwide, which consists of 282 officially designated Posts. Our UK-based staff work in King Charles Street, London, Abercrombie House in East Kilbride and in Milton Keynes. These roles contribute to FCDOs Data Strategy to improve insights to the business by provisioning it with reliable and trustworthy data sources and improving theirdeliveryin a secure manner in compliance with Data regulations. The team is primarily Azure focused but other Cloud technologies such as Oracle andAmazon Web Services (AWS) are usedin FCDO. The successful candidates will build complex data pipelines (both Extract Transform and Load ETL and Extract Load and Transform ELT ) in the Azure cloud platforms. You will work with structured and unstructured data, data lakes, data warehouses to service operational and analytical business needs. The successful candidates will: Work collaboratively with Enterprise Data Colleagues to develop pipelines and data product that aligns with data architecture and engineering best practice. Develop data assets and products that assist Power Business Intelligence (BI) colleagues to deliver reporting products to the business. Provide data engineering support to other data engineering teams within the FCDO as part of our collaborative and technical consultancy service. Provide Engineering Data pipelines in Azure primarily using Azure Data Factory and also, to develop team capability, using Databricks and other tools within the Azure Cloud environment. Deliver data products to a range of business domains stakeholders and to teams across the department. Implement data design through good Data Engineering practice, in line with data policy and standards, and align with the roadmaps that define our Enterprise Data Architecture vision and underpin our single source of the truth. Mentor and develop skills of more junior staff. Build the capability and confidence of individuals in the Enterprise Data Service to deliver data products across the FCDO. Develop a deep understanding of FCDO data and systems, working closely with the Lead Data Engineer, who supports the Data Architect to evolve FCDO's data architecture. Meet the demand for data products from our customers and deliver performance data products in line with good data engineering and architecture principals. Deliver well-designed data products that help the FCDO realise the goals defined in our Data Strategy, to value through correct, trusted and valuable data, information and knowledge to our customers. Person specification It is essential in your application that you provide evidence and proven examples in each of the following Minimum Criteria, the Behaviours and the Technical question as far as you are able to do so. These responses will be further developed and discussed with those candidates invited for interview. You must be a British Citizen at the time of application and, if invited to interview, you will need to bring proof of identity (British Passport/Driving Licence etc.) with you . This role requires you to attainDeveloped Vetting (DV) security clearance. For more information about this process,click here . Attaining DV will require you to have been resident in the UK for five of the last ten years. At least one year of this must have been a consecutive twelve-month period. Serving overseas with HM Forces, in some other official capacity as a representative of His Majesty's Government or having lived overseas as a result of your parents' or partner's Government employment counts as UK residency for the purposes of security clearances. Demonstratable track record of delivering the following Technical skills from theSenior Date Engineer Government Digital Data Professional role: Communicating between the technical and non-technical, Working level - you can: communicate effectively with technical and non-technical stakeholders support and host discussions within a multidisciplinary team, with potentially difficult dynamics be an advocate for the team externally design, build, and test data products that are complex or large scale build teams to complete data integration services Data innovation , Working level - you can: Understand the impact on the organisation of emerging trends in data tools, analysis techniques and data usage Select and implement the appropriate technologies to deliver resilient, scalable and future-proofed data solutions Produce relevant data models across multiple subject areas Explain which models to use for which purpose Understand industry-recognised data modelling patterns and standards, and when to apply them Compare and align different data models Knowledge of Microsoft data engineering toolsets specifically Azure Data Factory, however all relevant data experiences is valuable and will be considered. Understanding of relational data models and/or cloud data warehouses. Behaviours We'll assess you against these behaviours during the selection process: Working Together Communicating and Influencing Changing and Improving We only ask for evidence of these behaviours on your application form: Working Together Technical skills We'll assess you against these technical skills during the selection process: Communicating between the technical and non-technical - Working level Presentation We only ask for evidence of these technical skills on your application form:
Jul 17, 2025
Full time
The Foreign, Commonwealth & Development Office pursues our national interests and projects the UK's role in the world. We promote the interests of British citizens, safeguard the UK's security, defend our values, reduce poverty and tackle global challenges with our international partners. We employ more than 17,000 staff in 179 countries and territories, across our diplomatic and development offices worldwide, which consists of 282 officially designated Posts. Our UK-based staff work in King Charles Street, London, Abercrombie House in East Kilbride and in Milton Keynes. These roles contribute to FCDOs Data Strategy to improve insights to the business by provisioning it with reliable and trustworthy data sources and improving theirdeliveryin a secure manner in compliance with Data regulations. The team is primarily Azure focused but other Cloud technologies such as Oracle andAmazon Web Services (AWS) are usedin FCDO. The successful candidates will build complex data pipelines (both Extract Transform and Load ETL and Extract Load and Transform ELT ) in the Azure cloud platforms. You will work with structured and unstructured data, data lakes, data warehouses to service operational and analytical business needs. The successful candidates will: Work collaboratively with Enterprise Data Colleagues to develop pipelines and data product that aligns with data architecture and engineering best practice. Develop data assets and products that assist Power Business Intelligence (BI) colleagues to deliver reporting products to the business. Provide data engineering support to other data engineering teams within the FCDO as part of our collaborative and technical consultancy service. Provide Engineering Data pipelines in Azure primarily using Azure Data Factory and also, to develop team capability, using Databricks and other tools within the Azure Cloud environment. Deliver data products to a range of business domains stakeholders and to teams across the department. Implement data design through good Data Engineering practice, in line with data policy and standards, and align with the roadmaps that define our Enterprise Data Architecture vision and underpin our single source of the truth. Mentor and develop skills of more junior staff. Build the capability and confidence of individuals in the Enterprise Data Service to deliver data products across the FCDO. Develop a deep understanding of FCDO data and systems, working closely with the Lead Data Engineer, who supports the Data Architect to evolve FCDO's data architecture. Meet the demand for data products from our customers and deliver performance data products in line with good data engineering and architecture principals. Deliver well-designed data products that help the FCDO realise the goals defined in our Data Strategy, to value through correct, trusted and valuable data, information and knowledge to our customers. Person specification It is essential in your application that you provide evidence and proven examples in each of the following Minimum Criteria, the Behaviours and the Technical question as far as you are able to do so. These responses will be further developed and discussed with those candidates invited for interview. You must be a British Citizen at the time of application and, if invited to interview, you will need to bring proof of identity (British Passport/Driving Licence etc.) with you . This role requires you to attainDeveloped Vetting (DV) security clearance. For more information about this process,click here . Attaining DV will require you to have been resident in the UK for five of the last ten years. At least one year of this must have been a consecutive twelve-month period. Serving overseas with HM Forces, in some other official capacity as a representative of His Majesty's Government or having lived overseas as a result of your parents' or partner's Government employment counts as UK residency for the purposes of security clearances. Demonstratable track record of delivering the following Technical skills from theSenior Date Engineer Government Digital Data Professional role: Communicating between the technical and non-technical, Working level - you can: communicate effectively with technical and non-technical stakeholders support and host discussions within a multidisciplinary team, with potentially difficult dynamics be an advocate for the team externally design, build, and test data products that are complex or large scale build teams to complete data integration services Data innovation , Working level - you can: Understand the impact on the organisation of emerging trends in data tools, analysis techniques and data usage Select and implement the appropriate technologies to deliver resilient, scalable and future-proofed data solutions Produce relevant data models across multiple subject areas Explain which models to use for which purpose Understand industry-recognised data modelling patterns and standards, and when to apply them Compare and align different data models Knowledge of Microsoft data engineering toolsets specifically Azure Data Factory, however all relevant data experiences is valuable and will be considered. Understanding of relational data models and/or cloud data warehouses. Behaviours We'll assess you against these behaviours during the selection process: Working Together Communicating and Influencing Changing and Improving We only ask for evidence of these behaviours on your application form: Working Together Technical skills We'll assess you against these technical skills during the selection process: Communicating between the technical and non-technical - Working level Presentation We only ask for evidence of these technical skills on your application form:
Infrastructure Manager About the Role We're working with an established software company that develops, supplies and configures Electronic Document Management and Workflow solutions. With nearly 30 years of operation in Milton Keynes UK, approximately 40 staff and 400 customers mostly in the UK and USA, they're seeking a dedicated Technical Manager to take ownership of the Company IT infrastructure. This is a hybrid position requiring someone local who can be onsite when needed. What You'll Do As the Technical Manager reporting to the Technical Director, you will: Manage, improve, and protect the company's IT infrastructure, both on-premise and cloud-based systems Support the Professional Services team with best practice advice and design recommendations for Azure hosted customer platforms Work closely with the Standards and Compliance manager to ensure ISO27001 compliance Provide hands-on practical involvement in a role that includes line management of 1 engineer Contribute to the continual improvement of information security matters What They're Looking For Essential skills: 5+ years' experience in a senior IT role People management, development, and performance skills Creation and delivery of customer focused presentations and communications Experience working with an IT Managed Service (outsourced) environment High-level knowledge of business infrastructure management (OS updates, Patch Management, Virtualisation, Threat management, System Monitoring) Experience with ITIL service and support processes Strong analytical and diagnostic skills for problem resolution and root cause analysis Broad understanding of technology and technical concepts Excellent knowledge of Microsoft Azure products and services including AD/Entra, 365 Good reporting and documentation skills Desirable skills: ITIL Foundation certification Technical certification in one or more of the following: Microsoft Azure Architecture CISCO CCNA or Similar Certified Info Systems Sec Professional (CISSP) Microsoft Configuration Manager Cloud based VOIP systems, especially Gamma Horizon Datto backup / DR SQL Server with some TSQL knowledge Experience achieving CyberEssentials Experience with ISO27001 compliance Benefits include Flexible hybrid working, 5% Employer Pension contribution, 4x Death in service cover, Income Protection cover, private Health care including Dental and Optical, Octopus EV salary sacrifice scheme, 26 days annual leave + bank holidays, 1 day annual paid volunteering work
Mar 08, 2025
Full time
Infrastructure Manager About the Role We're working with an established software company that develops, supplies and configures Electronic Document Management and Workflow solutions. With nearly 30 years of operation in Milton Keynes UK, approximately 40 staff and 400 customers mostly in the UK and USA, they're seeking a dedicated Technical Manager to take ownership of the Company IT infrastructure. This is a hybrid position requiring someone local who can be onsite when needed. What You'll Do As the Technical Manager reporting to the Technical Director, you will: Manage, improve, and protect the company's IT infrastructure, both on-premise and cloud-based systems Support the Professional Services team with best practice advice and design recommendations for Azure hosted customer platforms Work closely with the Standards and Compliance manager to ensure ISO27001 compliance Provide hands-on practical involvement in a role that includes line management of 1 engineer Contribute to the continual improvement of information security matters What They're Looking For Essential skills: 5+ years' experience in a senior IT role People management, development, and performance skills Creation and delivery of customer focused presentations and communications Experience working with an IT Managed Service (outsourced) environment High-level knowledge of business infrastructure management (OS updates, Patch Management, Virtualisation, Threat management, System Monitoring) Experience with ITIL service and support processes Strong analytical and diagnostic skills for problem resolution and root cause analysis Broad understanding of technology and technical concepts Excellent knowledge of Microsoft Azure products and services including AD/Entra, 365 Good reporting and documentation skills Desirable skills: ITIL Foundation certification Technical certification in one or more of the following: Microsoft Azure Architecture CISCO CCNA or Similar Certified Info Systems Sec Professional (CISSP) Microsoft Configuration Manager Cloud based VOIP systems, especially Gamma Horizon Datto backup / DR SQL Server with some TSQL knowledge Experience achieving CyberEssentials Experience with ISO27001 compliance Benefits include Flexible hybrid working, 5% Employer Pension contribution, 4x Death in service cover, Income Protection cover, private Health care including Dental and Optical, Octopus EV salary sacrifice scheme, 26 days annual leave + bank holidays, 1 day annual paid volunteering work
About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally. Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios. Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US , EMEA , and Asia . We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021. Learn , careers.zeta.tech , Linkedin , Twitter About the role As a Senior Director, Product Growth Hacking, you will report into our CEO, and lead a team of Growth focused Product Managers, Designers and Analysts working alongside rockstar engineers, leveraging data-driven strategies, experimental marketing initiatives, and scalable growth solutions to accelerate Acquistion, Revenue, Engagement and Retention for consumer-focused deposit and lending products. Responsibilities Strategy - Determine the highest-priority KPIs that we can and should improve Measurement - Leverage Product Analytics Platforms (Mixpanel, Amplitude etc) and Data Analytics Platforms (Metabase, Superset) for measuring KPIs, Output metrics and Input metrics across Acquisition, Activation, Revenue, Retention, Engagement Analysis - Conduct in-depth user segmentation and behavioral analysis to uncover actionable insights for acquiring, retaining, and monetizing users Ideation - Come up creative ideas representing highest impact, lowest effort experiments that will meaningfully improve these KPIs Rapid Experimentation - Work with the team to Design, launch, and iterate on growth experiments, including A/B tests, multi-variant testing, and rapid prototyping of new product features. Implement advanced analytics and attribution models to measure the ROI of growth activities and refine strategies. UX and Copy - Drive the creation of delightful, intuitive and engaging user interfaces and copy to ensure maximum engagement and funnel conversion Business Development - Lead partnership initiatives with relevant BD partners to foster growth Leadership - Lead and mentor a team of product managers, designers, data analysts, and program managers. Optimize team efficiency and output Skills In depth understanding and knowledge of Statistics, Analytics, Business Intelligence, SQL, Product Analytics platforms Ability to interpret complex data sets and derive actionable insights Expertise in growth hacking methodologies, frameworks, and tools, with a proven track record of delivering measurable growth outcomes. Deep understanding of consumer behavior, segmentation, and customer journeys. Experience designing and conducting A/B tests, multivariate tests, and other experimental approaches. In depth understanding and knowledge of technology platforms and their capabilities for IOS, Android and Web development Keen eye for design and aesthetics Excellent UX and copywriting skills Excellent written and verbal communication skills Experience in conducting user research Meticulous in program management processes Experience & Qualifications 10+ years in Growth Hacking / Growth Marketing on a consumer product, with at least 3-5 years in a leadership capacity, preferably at a fintech Software engineering/technical background Equal Opportunity Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success
Feb 16, 2025
Full time
About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally. Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios. Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US , EMEA , and Asia . We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021. Learn , careers.zeta.tech , Linkedin , Twitter About the role As a Senior Director, Product Growth Hacking, you will report into our CEO, and lead a team of Growth focused Product Managers, Designers and Analysts working alongside rockstar engineers, leveraging data-driven strategies, experimental marketing initiatives, and scalable growth solutions to accelerate Acquistion, Revenue, Engagement and Retention for consumer-focused deposit and lending products. Responsibilities Strategy - Determine the highest-priority KPIs that we can and should improve Measurement - Leverage Product Analytics Platforms (Mixpanel, Amplitude etc) and Data Analytics Platforms (Metabase, Superset) for measuring KPIs, Output metrics and Input metrics across Acquisition, Activation, Revenue, Retention, Engagement Analysis - Conduct in-depth user segmentation and behavioral analysis to uncover actionable insights for acquiring, retaining, and monetizing users Ideation - Come up creative ideas representing highest impact, lowest effort experiments that will meaningfully improve these KPIs Rapid Experimentation - Work with the team to Design, launch, and iterate on growth experiments, including A/B tests, multi-variant testing, and rapid prototyping of new product features. Implement advanced analytics and attribution models to measure the ROI of growth activities and refine strategies. UX and Copy - Drive the creation of delightful, intuitive and engaging user interfaces and copy to ensure maximum engagement and funnel conversion Business Development - Lead partnership initiatives with relevant BD partners to foster growth Leadership - Lead and mentor a team of product managers, designers, data analysts, and program managers. Optimize team efficiency and output Skills In depth understanding and knowledge of Statistics, Analytics, Business Intelligence, SQL, Product Analytics platforms Ability to interpret complex data sets and derive actionable insights Expertise in growth hacking methodologies, frameworks, and tools, with a proven track record of delivering measurable growth outcomes. Deep understanding of consumer behavior, segmentation, and customer journeys. Experience designing and conducting A/B tests, multivariate tests, and other experimental approaches. In depth understanding and knowledge of technology platforms and their capabilities for IOS, Android and Web development Keen eye for design and aesthetics Excellent UX and copywriting skills Excellent written and verbal communication skills Experience in conducting user research Meticulous in program management processes Experience & Qualifications 10+ years in Growth Hacking / Growth Marketing on a consumer product, with at least 3-5 years in a leadership capacity, preferably at a fintech Software engineering/technical background Equal Opportunity Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success
Engineering Manager / Integration Lead - Financial Services - Lead Tech Transformation! Xpertise Recruitment is excited to partner with an innovative player in the financial services sector, and we're on the lookout for a talented Engineering Manager / Integration Lead to join their Technology & Transformation leadership team. This is a unique opportunity to spearhead a brand-new tech capability, driving key technology initiatives and aligning them with broader business goals. As Engineering Manager, you ll take on a pivotal leadership role, shaping the future of the organisation s technology roadmap and fostering a culture of continuous improvement. You ll focus on driving value-led outcomes and positioning technology as a core business enabler. This is a rare chance to build a brand-new technology function from scratch. You ll have the autonomy to shape architecture, lead a talented team, and drive tech-led transformation. You ll be instrumental in turning this business into a truly modern, technology-driven organisation, with tech at the heart of everything they do. If you re passionate about cutting-edge technology, leadership, and making an impact, this is the role for you. What You ll Bring: Strong background in modern tech stacks, cloud-native architectures, and SaaS solutions. Extensive cloud experience in a cloud-first environment. Proven experience in leadership roles with a deep understanding of software development, data engineering, and architectural principles. Proficiency in programming languages (Java, Python, or C#) and ability to engage in technical discussions. Hands-on experience with cloud platforms (AWS, Azure) and DevOps practices (CI/CD pipelines, automation tools). Excellent communication skills to bridge technical and non-technical stakeholders. Leadership & Strategy Define and drive the overall Technology and Engineering strategy, ensuring technology supports business growth. Collaborate with senior stakeholders to build a robust technology roadmap. Lead, mentor, and develop a high-performing tech team, fostering growth and continuous improvement. Take ownership of team recruitment, as this is a new tech capability within the organisation. Technical Oversight Oversee all aspects of Data, Infrastructure, Integrations, Test Engineering, and Architecture. Drive the design and implementation of scalable, secure, and high-performance technology solutions. Manage SaaS-based core systems, key integrations, and a data platform. Own internal cloud infrastructure, CI/CD pipelines, and DevOps practices across the tech stack. Evaluate and implement software, automation, and data tools to enhance business efficiency. For more information on this role or other similar roles please contact Phil Brindley Xpertise are acting as an employment agency and business
Feb 15, 2025
Full time
Engineering Manager / Integration Lead - Financial Services - Lead Tech Transformation! Xpertise Recruitment is excited to partner with an innovative player in the financial services sector, and we're on the lookout for a talented Engineering Manager / Integration Lead to join their Technology & Transformation leadership team. This is a unique opportunity to spearhead a brand-new tech capability, driving key technology initiatives and aligning them with broader business goals. As Engineering Manager, you ll take on a pivotal leadership role, shaping the future of the organisation s technology roadmap and fostering a culture of continuous improvement. You ll focus on driving value-led outcomes and positioning technology as a core business enabler. This is a rare chance to build a brand-new technology function from scratch. You ll have the autonomy to shape architecture, lead a talented team, and drive tech-led transformation. You ll be instrumental in turning this business into a truly modern, technology-driven organisation, with tech at the heart of everything they do. If you re passionate about cutting-edge technology, leadership, and making an impact, this is the role for you. What You ll Bring: Strong background in modern tech stacks, cloud-native architectures, and SaaS solutions. Extensive cloud experience in a cloud-first environment. Proven experience in leadership roles with a deep understanding of software development, data engineering, and architectural principles. Proficiency in programming languages (Java, Python, or C#) and ability to engage in technical discussions. Hands-on experience with cloud platforms (AWS, Azure) and DevOps practices (CI/CD pipelines, automation tools). Excellent communication skills to bridge technical and non-technical stakeholders. Leadership & Strategy Define and drive the overall Technology and Engineering strategy, ensuring technology supports business growth. Collaborate with senior stakeholders to build a robust technology roadmap. Lead, mentor, and develop a high-performing tech team, fostering growth and continuous improvement. Take ownership of team recruitment, as this is a new tech capability within the organisation. Technical Oversight Oversee all aspects of Data, Infrastructure, Integrations, Test Engineering, and Architecture. Drive the design and implementation of scalable, secure, and high-performance technology solutions. Manage SaaS-based core systems, key integrations, and a data platform. Own internal cloud infrastructure, CI/CD pipelines, and DevOps practices across the tech stack. Evaluate and implement software, automation, and data tools to enhance business efficiency. For more information on this role or other similar roles please contact Phil Brindley Xpertise are acting as an employment agency and business
Senior Director Product Management, Banking Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally. Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios. Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021. Zeta's Digital Banking SaaS Platform comprises: A digital banking platform for crafting stunning mobile and web banking experiences for credit cards, checking accounts, savings accounts, loans and other retail products. Neutrino comprises backend services, frontend SDKs and white labelled apps across the digital lifecycle of a retail banking customer. Its modules include - Onboarding, Loan Origination, Login, Account Management, Transactions, Card Management, Transfers, Subscription Plans, Insights, Inbox, Customer Support, Open Banking, Credit Health and more. Neutrino has a healthy backlog of enhancements to the above modules along with adding new modules for Investments, Wealth, Insurance, Forex and others. Merlin: A conversational AI platform that can be used to build AI agents that respond to questions, provide insights and perform actions on behalf of users. Merlin comprises purpose-trained LLMs, voice infrastructure and chat infrastructure. As a Senior Director, Product Management, you will report to our CEO, and lead a team of Product Managers, Designers and Analysts and work alongside rockstar engineers driving the vision, strategy, and execution of innovative features that enhance user experiences and drive long-term growth for Neutrino and Merlin. You will own and oversee the entire product development lifecycle, from ideation to market launch. Responsibilities Growth Hacking: Measure Output metrics (Acquisition, Activation, Retention, Engagement) and Input metrics (Conversion Funnels, Engagement) that matter; Creative Feature Ideation to come up with Features that have maximum impact on the metrics that matter; Leverage frameworks for Feature Prioritization. UX: Drive the creation of delightful, intuitive and engaging user interfaces in collaboration with UX designers to drive user adoption and NPS. Product Management: Lead and mentor a team of product managers, designers and program managers; Meticulously drive each feature to completion; Optimize team efficiency and output; Stay abreast of industry trends, emerging technologies, and regulatory developments to inform product strategy and roadmap. Go to Market: Represent the product vision and strategy to stakeholders, customers, and partners, ensuring clear communication and alignment; Partner with sales, marketing, and business development teams to drive product adoption, customer acquisition, and revenue growth. Skills In-depth understanding and knowledge of Statistics, Analytics, Business Intelligence, SQL, Product Analytics platforms. Ability to interpret complex data sets and derive actionable insights. In-depth understanding and knowledge of technology platforms and their capabilities for iOS, Android and Web development. Keen eye for design and aesthetics. Excellent UX and copywriting skills. Excellent written and verbal communication skills. Experience in conducting user research. Meticulous in program management processes. Experience & Qualifications 10+ years in Product Management, majority of which are spent at a fintech. Software engineering/technical background. Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success. If this role excites you, then come and join us.
Jan 30, 2025
Full time
Senior Director Product Management, Banking Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally. Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios. Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021. Zeta's Digital Banking SaaS Platform comprises: A digital banking platform for crafting stunning mobile and web banking experiences for credit cards, checking accounts, savings accounts, loans and other retail products. Neutrino comprises backend services, frontend SDKs and white labelled apps across the digital lifecycle of a retail banking customer. Its modules include - Onboarding, Loan Origination, Login, Account Management, Transactions, Card Management, Transfers, Subscription Plans, Insights, Inbox, Customer Support, Open Banking, Credit Health and more. Neutrino has a healthy backlog of enhancements to the above modules along with adding new modules for Investments, Wealth, Insurance, Forex and others. Merlin: A conversational AI platform that can be used to build AI agents that respond to questions, provide insights and perform actions on behalf of users. Merlin comprises purpose-trained LLMs, voice infrastructure and chat infrastructure. As a Senior Director, Product Management, you will report to our CEO, and lead a team of Product Managers, Designers and Analysts and work alongside rockstar engineers driving the vision, strategy, and execution of innovative features that enhance user experiences and drive long-term growth for Neutrino and Merlin. You will own and oversee the entire product development lifecycle, from ideation to market launch. Responsibilities Growth Hacking: Measure Output metrics (Acquisition, Activation, Retention, Engagement) and Input metrics (Conversion Funnels, Engagement) that matter; Creative Feature Ideation to come up with Features that have maximum impact on the metrics that matter; Leverage frameworks for Feature Prioritization. UX: Drive the creation of delightful, intuitive and engaging user interfaces in collaboration with UX designers to drive user adoption and NPS. Product Management: Lead and mentor a team of product managers, designers and program managers; Meticulously drive each feature to completion; Optimize team efficiency and output; Stay abreast of industry trends, emerging technologies, and regulatory developments to inform product strategy and roadmap. Go to Market: Represent the product vision and strategy to stakeholders, customers, and partners, ensuring clear communication and alignment; Partner with sales, marketing, and business development teams to drive product adoption, customer acquisition, and revenue growth. Skills In-depth understanding and knowledge of Statistics, Analytics, Business Intelligence, SQL, Product Analytics platforms. Ability to interpret complex data sets and derive actionable insights. In-depth understanding and knowledge of technology platforms and their capabilities for iOS, Android and Web development. Keen eye for design and aesthetics. Excellent UX and copywriting skills. Excellent written and verbal communication skills. Experience in conducting user research. Meticulous in program management processes. Experience & Qualifications 10+ years in Product Management, majority of which are spent at a fintech. Software engineering/technical background. Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success. If this role excites you, then come and join us.
