Housekeeping Coordinator

  • Cheval Collection Ltd
  • Jun 04, 2025
Full time Trades & Services

Job Description

Cheval Collection is currently recruiting a Housekeeping Coordinator for Cheval Three Quays.

As the Housekeeping Coordinator, you will serve as the first point of contact for guests and other departments regarding housekeeping. You will organise the housekeeping team to ensure all apartments are cleaned promptly. Using workforce management software, you will manage shift coverage and analyze data.

Coordination with the housekeeping management team and external contractors, as well as liaising with reservations for scheduling maintenance, will be key. You will allocate work and prepare daily section sheets. Maintaining housekeeping supplies, reporting and following up on maintenance issues, and addressing guest queries and complaints promptly are crucial tasks.

You will ensure show apartments are ready for potential guests, perform administrative tasks, and manage timesheets. Keeping departmental notice boards updated, handling lost property, and ensuring the security of keys are part of the role. Compliance with internal policies and procedures, placing orders, and contributing to the management team will also be expected.

We want you to apply for this role if you

  • Have supervisory experience in a luxury environment
  • Have the ability to delegate and prioritise workload of self and others
  • Take pride in what you do
  • Have a good eye for detail and notice small but important things
  • Be a confident communicator
  • Have a positive attitude in everything you do

In return we can offer you

  • A competitive salary
  • Company recognition scheme
  • 30 days annual leave (increasing with service, including public holidays)
  • Life Assurance
  • Season Ticket Loan
  • Tuition funded support
  • Apprenticeship scheme
  • Contribution to personal pension (after 3 months)
  • And many more benefits!

If you thrive on being the best you can and want to join our award-winning team, then look no further and apply for our Housekeeping Coordinator role now!

Helpful to know

Only those eligible to work in the UK or with a valid UK work permit/visa will be considered for this position.

A basic disclosure (DBS Check) will be requested if a position is offered.