Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Our Analytics team is changing the culture of Amex GBT, helping our commercial teams make data-driven decisions. As a Sr. Analytics Manager, you'll bring your experience in strategy and communication, and collaborate with analysts, data scientists, and data engineers to bring data to life. This is a phenomenal opportunity for those who wish to grow, develop, and innovate as we guide the future of the business travel industry. What You'll Do Work directly with internal partners in commercial to define problems, recommend analytical approaches, and deliver solutions. Act as a thought partner in commercial analytics, guiding the effective use of data across the customer lifecycle Translate customer feedback into commercial insights to improve client satisfaction and retention Translate complex analytical findings into compelling, actionable insights for senior executives and non-technical audiences Work with data governance to enhance data availability, quality and accessibility Tell compelling stories with data that help drive business decisions What We're Looking For Master's degree or equivalent experience in any of the following fields: machine learning, computer science, statistics, or mathematics 8+ years of work experience in a business environment with an analytics background Very strong programming background and expertise in using SQL Solid understanding of machine learning models and techniques, advanced analytics and statistical methods to solve business problems Passionate about telling stories using data Skillful in influence and relationship management skills; comfortable interacting across all levels of leadership Ability to perform in a fast-paced environment and be able to handle ambiguity Sharp focus on results and strong attention to detail Excellent verbal and written communication skills Location London, United Kingdom The Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Jul 02, 2025
Full time
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Our Analytics team is changing the culture of Amex GBT, helping our commercial teams make data-driven decisions. As a Sr. Analytics Manager, you'll bring your experience in strategy and communication, and collaborate with analysts, data scientists, and data engineers to bring data to life. This is a phenomenal opportunity for those who wish to grow, develop, and innovate as we guide the future of the business travel industry. What You'll Do Work directly with internal partners in commercial to define problems, recommend analytical approaches, and deliver solutions. Act as a thought partner in commercial analytics, guiding the effective use of data across the customer lifecycle Translate customer feedback into commercial insights to improve client satisfaction and retention Translate complex analytical findings into compelling, actionable insights for senior executives and non-technical audiences Work with data governance to enhance data availability, quality and accessibility Tell compelling stories with data that help drive business decisions What We're Looking For Master's degree or equivalent experience in any of the following fields: machine learning, computer science, statistics, or mathematics 8+ years of work experience in a business environment with an analytics background Very strong programming background and expertise in using SQL Solid understanding of machine learning models and techniques, advanced analytics and statistical methods to solve business problems Passionate about telling stories using data Skillful in influence and relationship management skills; comfortable interacting across all levels of leadership Ability to perform in a fast-paced environment and be able to handle ambiguity Sharp focus on results and strong attention to detail Excellent verbal and written communication skills Location London, United Kingdom The Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. In a fast changing landscape of the media, telco & entertainment business, the Group Compliance Team's purpose is to oversee enterprise level risk management through policies, procedures, systems and controls and advising our colleagues in preventing, detecting and remediating issues. As our team and the programme we manage grows and evolves, this Group Legal Counsel or Compliance Manager - International Trade Controls (ITC) role is an exciting opportunity to play a crucial part in delivering on that purpose. In this role you will design, build and manage the ITC compliance programme and work with key partners in all areas of the business such as Product, Technology and Sky News. You will plan Group-wide classification requirements and compliance projects, identify risks, ensuring that industry best practices are implemented and communicate goals to relevant partners. What You'll Do: Report into the Group Counsel for Ethics & Compliance, supporting both Group and local Compliance teams in all Sky territories, as well as working closely with key partners; Design, build and manage the ITC compliance programme by helping the business and other legal teams to identify solutions and to implement controls which mitigate legal risk for Sky whilst maintaining commercial flexibility; Provide advice and guidance on U.K. (e.g., Sanctions Act 2018), EU (e.g., Dual-Use Regulation) as well as U.S. (e.g., ITAR, EAR) laws and regulations relevant to ITC; Monitor upcoming developments, and assist in delivering legal updates, specific training and know-how updates relevant to ITC as required; Support in the development, maintenance and revision of ITC policies to ensure they remain fit for purpose and coherent; Provide and support on ITC in person training; Support the Operational Compliance team to set up processes and perform ITC risk assessments Develop effective dashboards and records and define relevant critical metrics together with the Sky's data analysts; Partner with Comcast and NBCU compliance managers on enterprise-wide ITC initiatives. What You'll Bring: Bachelor's degree and/or equivalent practical experience; Strong understanding of and experience in operating an effective ITC compliance programme; Willingness to investigate legal and operational issues and distilling advice, practical outcomes and emerging trends for the business to assess and address; Ability to operate in a fast-paced commercial environment demonstrating flexibility/adaptability to manage a workload comprising multiple wide-ranging matters and conflicting deadlines; Excellent influencing, interpersonal and communication (written and verbal) skills, with an ability to adapt communication style to a variety of partners across the business. Team Overview: Legal As a team, we pursue the highest standards and demonstrate commitment, integrity and judgement. We exist to add real value by sustainably providing the highest quality business-focussed legal expertise that keeps Sky competitive. Through our work we help to bring better content and innovation to all of our customers, better connecting them to more of what they love. Our vision is to create the Legal team of the future, together - operating at the heart of Sky, famous for adding value. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jul 02, 2025
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. In a fast changing landscape of the media, telco & entertainment business, the Group Compliance Team's purpose is to oversee enterprise level risk management through policies, procedures, systems and controls and advising our colleagues in preventing, detecting and remediating issues. As our team and the programme we manage grows and evolves, this Group Legal Counsel or Compliance Manager - International Trade Controls (ITC) role is an exciting opportunity to play a crucial part in delivering on that purpose. In this role you will design, build and manage the ITC compliance programme and work with key partners in all areas of the business such as Product, Technology and Sky News. You will plan Group-wide classification requirements and compliance projects, identify risks, ensuring that industry best practices are implemented and communicate goals to relevant partners. What You'll Do: Report into the Group Counsel for Ethics & Compliance, supporting both Group and local Compliance teams in all Sky territories, as well as working closely with key partners; Design, build and manage the ITC compliance programme by helping the business and other legal teams to identify solutions and to implement controls which mitigate legal risk for Sky whilst maintaining commercial flexibility; Provide advice and guidance on U.K. (e.g., Sanctions Act 2018), EU (e.g., Dual-Use Regulation) as well as U.S. (e.g., ITAR, EAR) laws and regulations relevant to ITC; Monitor upcoming developments, and assist in delivering legal updates, specific training and know-how updates relevant to ITC as required; Support in the development, maintenance and revision of ITC policies to ensure they remain fit for purpose and coherent; Provide and support on ITC in person training; Support the Operational Compliance team to set up processes and perform ITC risk assessments Develop effective dashboards and records and define relevant critical metrics together with the Sky's data analysts; Partner with Comcast and NBCU compliance managers on enterprise-wide ITC initiatives. What You'll Bring: Bachelor's degree and/or equivalent practical experience; Strong understanding of and experience in operating an effective ITC compliance programme; Willingness to investigate legal and operational issues and distilling advice, practical outcomes and emerging trends for the business to assess and address; Ability to operate in a fast-paced commercial environment demonstrating flexibility/adaptability to manage a workload comprising multiple wide-ranging matters and conflicting deadlines; Excellent influencing, interpersonal and communication (written and verbal) skills, with an ability to adapt communication style to a variety of partners across the business. Team Overview: Legal As a team, we pursue the highest standards and demonstrate commitment, integrity and judgement. We exist to add real value by sustainably providing the highest quality business-focussed legal expertise that keeps Sky competitive. Through our work we help to bring better content and innovation to all of our customers, better connecting them to more of what they love. Our vision is to create the Legal team of the future, together - operating at the heart of Sky, famous for adding value. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Business Unit: Unsecured Lending Salary range: £39,200 - £49,000 per annum + red-hot benefits Location: UK Hybrid - Chester once a Qtr and local hub once a month. Contract type : Permanent Our Team This is an exciting time to join a newly established Business Control & Strategic Services function within Unsecured Lending, focused on driving robust governance, operational resilience, and strategic oversight. As part of a high-impact team partnering closely with Fraud Strategy, you'll help shape the future of control and resilience across the business. What you'll be doing Supporting the Operational Resilience Manager with Executing the Group's Operational Resilience Framework by maintaining up-to-date documentation and reporting for all Important Business Services (IBS), including mapping dependencies across people, processes, technology, data, facilities, and third parties. Support contract negotiations to ensure third-party operational resilience requirements are embedded from the outset. Collaborate with Partnership teams to ensure strategic partners have the necessary controls and documentation to support IBS delivery. Assist in planning, executing, and reporting on resilience testing activities, ensuring actions are tracked and followed up. Maintain and monitor logs of resilience risks and vulnerabilities, driving continuous improvement through action tracking. Track and report on impact tolerance performance, ensuring services meet resilience standards. Provide support to agile teams and working groups, helping to solve resilience challenges and address identified gaps. Develop clear, insightful dashboards and reports for governance and regulatory purposes, offering practical, risk-based recommendations. We need you to have Experience in resilience/ continuity/ resolution in a similar role, preferably in financial services, banking or other relevant industry. Experience in influencing, communicating, and collaborating with senior management and stakeholders. Ability to challenge, improve and apply operational resilience standards and strategies. Familiarity with Unsecured Lending products, product features and processes Experience of positively delivering change and transformation; strong self-driven delivery focus Efficient and organised with attention to detail and accuracy, particularly in management and prioritisation of workloads. Continuous improvement mindset to improve operational resilience activity across the Bank It's a bonus if you have but not essential Experience working in or around IT development and delivery Understanding of Personal Banking processes, product set and commercial drivers Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team
Jul 02, 2025
Full time
Business Unit: Unsecured Lending Salary range: £39,200 - £49,000 per annum + red-hot benefits Location: UK Hybrid - Chester once a Qtr and local hub once a month. Contract type : Permanent Our Team This is an exciting time to join a newly established Business Control & Strategic Services function within Unsecured Lending, focused on driving robust governance, operational resilience, and strategic oversight. As part of a high-impact team partnering closely with Fraud Strategy, you'll help shape the future of control and resilience across the business. What you'll be doing Supporting the Operational Resilience Manager with Executing the Group's Operational Resilience Framework by maintaining up-to-date documentation and reporting for all Important Business Services (IBS), including mapping dependencies across people, processes, technology, data, facilities, and third parties. Support contract negotiations to ensure third-party operational resilience requirements are embedded from the outset. Collaborate with Partnership teams to ensure strategic partners have the necessary controls and documentation to support IBS delivery. Assist in planning, executing, and reporting on resilience testing activities, ensuring actions are tracked and followed up. Maintain and monitor logs of resilience risks and vulnerabilities, driving continuous improvement through action tracking. Track and report on impact tolerance performance, ensuring services meet resilience standards. Provide support to agile teams and working groups, helping to solve resilience challenges and address identified gaps. Develop clear, insightful dashboards and reports for governance and regulatory purposes, offering practical, risk-based recommendations. We need you to have Experience in resilience/ continuity/ resolution in a similar role, preferably in financial services, banking or other relevant industry. Experience in influencing, communicating, and collaborating with senior management and stakeholders. Ability to challenge, improve and apply operational resilience standards and strategies. Familiarity with Unsecured Lending products, product features and processes Experience of positively delivering change and transformation; strong self-driven delivery focus Efficient and organised with attention to detail and accuracy, particularly in management and prioritisation of workloads. Continuous improvement mindset to improve operational resilience activity across the Bank It's a bonus if you have but not essential Experience working in or around IT development and delivery Understanding of Personal Banking processes, product set and commercial drivers Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team
Business and Systems Support Analyst Location - RNAD Coulport, Helensburgh Package - 30,860 - 40k (Depending on experience and suitability for the role) Working pattern - 07:15 - 16:45 Monday - Thursday Let us introduce the role As a Business and Systems Support Analyst, you will be responsible for the maintenance and continual improvement of information management systems within the ABL Alliance and supports process improvements, local IT solutions and supports wider enterprise projects. You will play a vital role, supporting in the implementation of business systems at Coulport and providing information management support to all functions, identifying and evaluating relevant solutions to local system and process problems. Key Responsibilities: Supporting with the development of current and new information management methods and systems within the production area and across other AWE areas. Support and assist the Coulport ABL lead of AWE led modernisation and digitisation projects in support of business delivery. Deliver training and implementation activities as required to ensure business improvements are successfully implemented. Support business areas in developing process maps for improvement projects, assist in creating ABL Management and production area information, and provide cross-functional support to ensure RNAD Coulport processes are regularly reviewed for efficiency and suitability. Support line manager with requirements gathering workshops and highlight any complex requirement conflicts to line manager for resolution. Establishing and maintaining effective working relationships with internal and external stakeholders on all relevant projects and improvements. Ensure support to the Depot audit programme and coordinate audit and other deficiency reports raised against the post holders within area of operation. Support line manager to identify and document project risks, issues, assumptions, and dependencies and undertake impact analysis. Support continuous and business improvement activities. Who are we looking for? We do need you to have the following: Extensive experience of MS Office packages (E.g. Word, Excel, Project, Visio, SharePoint, Publisher) Excellent judgement, analytical and decision-making skills Whilst not to be considered a tick list, we'd like you to have experience in some of the following: Effective communication, interpersonal and presentation skills. Experiencing of VBA code Experience of Python code Prior working experience of Data management information systems and managing SharePoint sites Previous experience of working within a Ministry of Defence or High Hazard environment would be beneficial Project Management background As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 266 hours of annual leave (plus every Friday off work) Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site Due to the classified nature of the work involved, there are limited opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at RNAD Coulport. Please note that you may also be required to work overtime to meet operational needs.
Jul 02, 2025
Full time
Business and Systems Support Analyst Location - RNAD Coulport, Helensburgh Package - 30,860 - 40k (Depending on experience and suitability for the role) Working pattern - 07:15 - 16:45 Monday - Thursday Let us introduce the role As a Business and Systems Support Analyst, you will be responsible for the maintenance and continual improvement of information management systems within the ABL Alliance and supports process improvements, local IT solutions and supports wider enterprise projects. You will play a vital role, supporting in the implementation of business systems at Coulport and providing information management support to all functions, identifying and evaluating relevant solutions to local system and process problems. Key Responsibilities: Supporting with the development of current and new information management methods and systems within the production area and across other AWE areas. Support and assist the Coulport ABL lead of AWE led modernisation and digitisation projects in support of business delivery. Deliver training and implementation activities as required to ensure business improvements are successfully implemented. Support business areas in developing process maps for improvement projects, assist in creating ABL Management and production area information, and provide cross-functional support to ensure RNAD Coulport processes are regularly reviewed for efficiency and suitability. Support line manager with requirements gathering workshops and highlight any complex requirement conflicts to line manager for resolution. Establishing and maintaining effective working relationships with internal and external stakeholders on all relevant projects and improvements. Ensure support to the Depot audit programme and coordinate audit and other deficiency reports raised against the post holders within area of operation. Support line manager to identify and document project risks, issues, assumptions, and dependencies and undertake impact analysis. Support continuous and business improvement activities. Who are we looking for? We do need you to have the following: Extensive experience of MS Office packages (E.g. Word, Excel, Project, Visio, SharePoint, Publisher) Excellent judgement, analytical and decision-making skills Whilst not to be considered a tick list, we'd like you to have experience in some of the following: Effective communication, interpersonal and presentation skills. Experiencing of VBA code Experience of Python code Prior working experience of Data management information systems and managing SharePoint sites Previous experience of working within a Ministry of Defence or High Hazard environment would be beneficial Project Management background As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 266 hours of annual leave (plus every Friday off work) Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site Due to the classified nature of the work involved, there are limited opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at RNAD Coulport. Please note that you may also be required to work overtime to meet operational needs.
University of the Built Environment
Reading, Oxfordshire
Data and Reporting Analyst Full time (35 hrs/wk), maternity cover for up to 12 months Based Horizons (Reading, Berkshire) with up to 2 days per week working from home Salary circa £25,000 pa plus benefits Applicants are required to submit a current CV, cover letter or email, and a Recruitment Check Form which can be found on our website. A brilliant opportunity has arisen for a keen Data and Reporting Analyst to join our team! Day to day, you will work to provide data and analysis to colleagues across the University, and you will have the opportunity to support the development and implementation of self-service tools. As the Data and Reporting Analyst, you will work closely with other teams and departments to ensure you understand their needs for data and satisfy requirements. This is a great opportunity for someone looking to continue expanding their skillset and enhancing their knowledge, whilst getting to learn the education sector. Your accountabilities and responsibilities include: Work to understand internal and external customers' requirements and establish if and how they can be met Undertake data extraction, analysis and interpretation Support colleagues in the interpretation of data and analysis in order to understand and enhance the University's performance Our main requirements: GCSE Maths and English Language Grade C or 4 or above Working with data in an analytical and/or reporting context Ability to understand and interpret complex data specification and reporting requirements Ability to analyse data in order to create insights that are valid and relevant to the continual improvement of the institution At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us. We are a long-standing and leading provider of supported online education with a long-term ambition to be the world's most sustainable university. Wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits. For the full job specification and contact details: TO APPLY: Please send your CV, covering letter/email, and Recruitment Check Form to by no later than Monday 14 July 2025 at 5.00 p.m. EQUALITY, DIVERSITY, AND INCLUSION We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.
Jul 02, 2025
Full time
Data and Reporting Analyst Full time (35 hrs/wk), maternity cover for up to 12 months Based Horizons (Reading, Berkshire) with up to 2 days per week working from home Salary circa £25,000 pa plus benefits Applicants are required to submit a current CV, cover letter or email, and a Recruitment Check Form which can be found on our website. A brilliant opportunity has arisen for a keen Data and Reporting Analyst to join our team! Day to day, you will work to provide data and analysis to colleagues across the University, and you will have the opportunity to support the development and implementation of self-service tools. As the Data and Reporting Analyst, you will work closely with other teams and departments to ensure you understand their needs for data and satisfy requirements. This is a great opportunity for someone looking to continue expanding their skillset and enhancing their knowledge, whilst getting to learn the education sector. Your accountabilities and responsibilities include: Work to understand internal and external customers' requirements and establish if and how they can be met Undertake data extraction, analysis and interpretation Support colleagues in the interpretation of data and analysis in order to understand and enhance the University's performance Our main requirements: GCSE Maths and English Language Grade C or 4 or above Working with data in an analytical and/or reporting context Ability to understand and interpret complex data specification and reporting requirements Ability to analyse data in order to create insights that are valid and relevant to the continual improvement of the institution At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us. We are a long-standing and leading provider of supported online education with a long-term ambition to be the world's most sustainable university. Wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits. For the full job specification and contact details: TO APPLY: Please send your CV, covering letter/email, and Recruitment Check Form to by no later than Monday 14 July 2025 at 5.00 p.m. EQUALITY, DIVERSITY, AND INCLUSION We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.
ROYAL COLLEGE OF PATHOLOGISTS
Tower Hamlets, London
About the College The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices. The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK. The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology. Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care. Main Purpose The Royal College of Pathologists is seeking a Service Desk Manager to lead the IT Service Desk and operational management of the IT function. The post holder will have a proven track record of leading a team of Service Desk Analyst to provide support for the College's IT and AV technology transformation. The role will be responsible for overseeing the day to day support of the IT and AV services across the RCPath. Reporting to the Head of IT, the Service Desk Manager is a highly visible and leading role within the IT Team and will work closely with all departments and the Senior Management Team. The following are some of the key requirements for the role: To lead the support of college-wide data and business applications. This includes Microsoft 365, Open Engage (and the new Dynamics 365 replacement) and associated interfaces to the College websites, LEPT (Learning Environment for Pathology Trainees) and other business application services. To ensure that the IT supporting services (IT & Audio Visual) are operational on a 24x7, 365-day basis. To manage the continual service improvement for the support of all business systems and associated processes. To support College users and events in the use of business applications and Audio Visual equipment, including identifying and supporting training for users (as required). To support the management and delivery of projects according to the College's ongoing development plans. To manage an accurate log of all college IT and AV (Audio Visual) Inventory (hardware and software) in a central database (SolarWinds) and ensure that all stock items are kept in a clean, efficient, organised and tidy location. To design, deliver and maintain controls and service processes aligned to industry standards, based on the ITIL Service Management processes. To analyse, interpret highly complex information as part of major Incident reviews based upon a variety of volatile information sources and produce concise, accurate root cause analysis reports to ensure the team continue to learn from such incidents and avoid re-occurrence. To contribute to the development and implementation of a strategy for the on-going support and development of the business-critical IT infrastructure and security. To support and update the IT Risk register, identifying risks and issues in own area of work. The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College. First round interviews currently scheduled from w/c 11 August 2025 If you would like to apply, please follow the link and click on the apply button.
Jul 02, 2025
Full time
About the College The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices. The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK. The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology. Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care. Main Purpose The Royal College of Pathologists is seeking a Service Desk Manager to lead the IT Service Desk and operational management of the IT function. The post holder will have a proven track record of leading a team of Service Desk Analyst to provide support for the College's IT and AV technology transformation. The role will be responsible for overseeing the day to day support of the IT and AV services across the RCPath. Reporting to the Head of IT, the Service Desk Manager is a highly visible and leading role within the IT Team and will work closely with all departments and the Senior Management Team. The following are some of the key requirements for the role: To lead the support of college-wide data and business applications. This includes Microsoft 365, Open Engage (and the new Dynamics 365 replacement) and associated interfaces to the College websites, LEPT (Learning Environment for Pathology Trainees) and other business application services. To ensure that the IT supporting services (IT & Audio Visual) are operational on a 24x7, 365-day basis. To manage the continual service improvement for the support of all business systems and associated processes. To support College users and events in the use of business applications and Audio Visual equipment, including identifying and supporting training for users (as required). To support the management and delivery of projects according to the College's ongoing development plans. To manage an accurate log of all college IT and AV (Audio Visual) Inventory (hardware and software) in a central database (SolarWinds) and ensure that all stock items are kept in a clean, efficient, organised and tidy location. To design, deliver and maintain controls and service processes aligned to industry standards, based on the ITIL Service Management processes. To analyse, interpret highly complex information as part of major Incident reviews based upon a variety of volatile information sources and produce concise, accurate root cause analysis reports to ensure the team continue to learn from such incidents and avoid re-occurrence. To contribute to the development and implementation of a strategy for the on-going support and development of the business-critical IT infrastructure and security. To support and update the IT Risk register, identifying risks and issues in own area of work. The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College. First round interviews currently scheduled from w/c 11 August 2025 If you would like to apply, please follow the link and click on the apply button.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content, and services millions of people love. And we do it all right here at Sky. As the Engineering Manager within Global Streaming's GPE - Discovery Engineering department you will be overseeing deliverables, establishing agile practices, setting technical direction, and driving the delivery of high-quality, scalable, reliable microservices. You will be working on applications within the Atom CMS support Global Streaming's OTT Propositions Globally - Peacock, Showtime, Showmax and Now/Wow - which are supporting 24 million customers across more than 70 territories. What you'll do Manage a cross-functional team of analysts, engineers, and SREs, and work together to solve problems and unblock delivery. Set & manage a day-to-day team operations including standups, planning, people management, recruitment, and other activities to ensure smooth running of the team Drive component delivery from beginning to production in a practical/timely manner, involve key stakeholders and maintain open communication. Manage operations and production support of team services. Drive high engineering standards through hands-on experience, defining and reporting on SLOs/SLAs, and ensuring application quality. Collaborate across architecture, engineering, infrastructure, reliability, and product teams, and run workshops to ensure solutions meet customer needs with smooth integrations. What you'll bring Experience working on OTT technologies Experience in projects/programmes delivery, as well as operations/support in the team Demonstrated ability to deliver with exceptional engineering practices, having hands-on experience with: - JVM languages, Kubernetes, Docker, AWS, relational databases, Kafka. - Coding standards, TDD, BDD. - CI/CD with automated testing and deployments. - Microservices architecture with tooling for high availability and reliability. - Delivery and operations focusing on scale, reliability, and observability. Applied knowledge of LEAN methodologies and best approaches to deliver goals e.g. Scrum, Kanban, iterative delivery, continuous improvement Excellent communication skills, and being able to convey ideas clearly with a wide range of technical and non-technical stakeholders Practical experience in daily problem solving within a team, encouraging innovative ideas whilst negotiating practicalities to keep the team moving to deliver. People management, including fostering team harmony, setting goals, and regular feedback. Team overview Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US, Showmax in Africa and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jul 02, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content, and services millions of people love. And we do it all right here at Sky. As the Engineering Manager within Global Streaming's GPE - Discovery Engineering department you will be overseeing deliverables, establishing agile practices, setting technical direction, and driving the delivery of high-quality, scalable, reliable microservices. You will be working on applications within the Atom CMS support Global Streaming's OTT Propositions Globally - Peacock, Showtime, Showmax and Now/Wow - which are supporting 24 million customers across more than 70 territories. What you'll do Manage a cross-functional team of analysts, engineers, and SREs, and work together to solve problems and unblock delivery. Set & manage a day-to-day team operations including standups, planning, people management, recruitment, and other activities to ensure smooth running of the team Drive component delivery from beginning to production in a practical/timely manner, involve key stakeholders and maintain open communication. Manage operations and production support of team services. Drive high engineering standards through hands-on experience, defining and reporting on SLOs/SLAs, and ensuring application quality. Collaborate across architecture, engineering, infrastructure, reliability, and product teams, and run workshops to ensure solutions meet customer needs with smooth integrations. What you'll bring Experience working on OTT technologies Experience in projects/programmes delivery, as well as operations/support in the team Demonstrated ability to deliver with exceptional engineering practices, having hands-on experience with: - JVM languages, Kubernetes, Docker, AWS, relational databases, Kafka. - Coding standards, TDD, BDD. - CI/CD with automated testing and deployments. - Microservices architecture with tooling for high availability and reliability. - Delivery and operations focusing on scale, reliability, and observability. Applied knowledge of LEAN methodologies and best approaches to deliver goals e.g. Scrum, Kanban, iterative delivery, continuous improvement Excellent communication skills, and being able to convey ideas clearly with a wide range of technical and non-technical stakeholders Practical experience in daily problem solving within a team, encouraging innovative ideas whilst negotiating practicalities to keep the team moving to deliver. People management, including fostering team harmony, setting goals, and regular feedback. Team overview Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US, Showmax in Africa and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Do you want to play a key role in developing our Government Finance Academy curriculum ensuring it is future focussed and accessible, shaping our learning and development offer and ensuring the offer reaches our intended audience in an engaging and impactful way? If so, we'd love to hear from you! About the Team The Government Finance Function (GFF) ensures that finance is at the heart of decision making in Government - delivering value for money, strengthening public trust. The Finance Function comprises of over 8,500 FTE spread across 39 Government organisations. The GFF launched our Strategy 2030 earlier in 2025, which sets the direction for the function for the next 5 years, setting out requirements for finance teams across government to be more skilled, innovative, and insightful. About the Job In this role, you will: Develop and maintain GFA curriculum and forward look for GFA interventions, linking across people and capability strands, ensuring a balanced and publicised forward look maximising engagement and links across the function. Work with GFF Comms and Engagement team to ensure that communications from across the P&C team are advertised in a timely manner and ensuring the curriculum is up to date and visible to all. Responsible for developing and delivering tailored communications and engagement interventions, using audience analysis and working within technical constraints to publicise and drive engagement with our learning and development offer across the function. Project Management of GFA workstreams, linking into cross government and professional events, including end to end support of delivery of virtual and in person GFA interventions, including planning and logistics. Support for GFA workstreams including preparation of materials for events and briefings. Support G7 GFA lead with monthly budget activities including tracking of PO's, invoicing and forecasting. Facilitate robust evaluation of Learning & Development interventions, supporting future planning of events shaping our offer for the finance function. Data management: working with data analysis manager and people & capability leads to ensure we have robust data on GFA learning interventions and feeding into development of alumni database to help test the efficacy of our programmes. About You The successful candidate will: Excellent verbal and written communication skills, able to influence key groups and individuals, making connections and bringing people along with you (Communicating and Influencing). Strong stakeholder management and team player skills, with the ability to work effectively and flexibly across boundaries in a fast paced but rewarding team (Working Together). Adaptable to a fast-paced, changing, and at times ambiguous environment with the ability to thrive under these conditions using strong project management skills developing and delivering products, ensuring results are achieved on time with innovation and resources. (Delivering at Pace). Experience working in L&D and a passion for building skills and capability across government with an understanding of the Government Finance Academy (Experience) Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at
Jul 02, 2025
Full time
Do you want to play a key role in developing our Government Finance Academy curriculum ensuring it is future focussed and accessible, shaping our learning and development offer and ensuring the offer reaches our intended audience in an engaging and impactful way? If so, we'd love to hear from you! About the Team The Government Finance Function (GFF) ensures that finance is at the heart of decision making in Government - delivering value for money, strengthening public trust. The Finance Function comprises of over 8,500 FTE spread across 39 Government organisations. The GFF launched our Strategy 2030 earlier in 2025, which sets the direction for the function for the next 5 years, setting out requirements for finance teams across government to be more skilled, innovative, and insightful. About the Job In this role, you will: Develop and maintain GFA curriculum and forward look for GFA interventions, linking across people and capability strands, ensuring a balanced and publicised forward look maximising engagement and links across the function. Work with GFF Comms and Engagement team to ensure that communications from across the P&C team are advertised in a timely manner and ensuring the curriculum is up to date and visible to all. Responsible for developing and delivering tailored communications and engagement interventions, using audience analysis and working within technical constraints to publicise and drive engagement with our learning and development offer across the function. Project Management of GFA workstreams, linking into cross government and professional events, including end to end support of delivery of virtual and in person GFA interventions, including planning and logistics. Support for GFA workstreams including preparation of materials for events and briefings. Support G7 GFA lead with monthly budget activities including tracking of PO's, invoicing and forecasting. Facilitate robust evaluation of Learning & Development interventions, supporting future planning of events shaping our offer for the finance function. Data management: working with data analysis manager and people & capability leads to ensure we have robust data on GFA learning interventions and feeding into development of alumni database to help test the efficacy of our programmes. About You The successful candidate will: Excellent verbal and written communication skills, able to influence key groups and individuals, making connections and bringing people along with you (Communicating and Influencing). Strong stakeholder management and team player skills, with the ability to work effectively and flexibly across boundaries in a fast paced but rewarding team (Working Together). Adaptable to a fast-paced, changing, and at times ambiguous environment with the ability to thrive under these conditions using strong project management skills developing and delivering products, ensuring results are achieved on time with innovation and resources. (Delivering at Pace). Experience working in L&D and a passion for building skills and capability across government with an understanding of the Government Finance Academy (Experience) Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at
Head of Fundraising - Staffordshire - £45,000 per annum Your new company The Communications Department plays a central role in 'bringing to life' this charity's vision. The Head of Fundraising will oversee an exciting Direct Mail programme, generating approximately £8 million annually, while also inspiring creativity and innovation across fundraising activities. This is an opportunity for a dynamic and visionary fundraiser to join the charity to help grow income streams and inspire deeper supporter engagement, all while championing their mission. Your new role Strategic Leadership Shape and deliver a fundraising strategy, ensuring alignment with the organisation's vision and objectives.Lead planning, execution, and evaluation of creative and integrated fundraising campaigns across digital, broadcast, events and direct mail.Explore new ideas and opportunities to grow income, creating a diverse and sustainable portfolio of fundraising activities.Stay attuned to trends in charitable giving and apply insights to improve business fundraising impact. Direct Mail Programme Lead a successful Direct Mail programme and ensure it meets engagement and financial targets. Look for ways to creatively further develop the programme, helping charities to engage with more people.Collaborate with Writing and Data teams to craft effective campaigns, including messaging, audience segmentation and impact reporting.Cultivate strong relationships with external suppliers to optimise print and postage costs.Drive continual improvement by testing, analysing, and enhancing donor acquisition, retention, and reactivation strategies.Broader Fundraising InitiativesDevelop and oversee other fundraising streams, such as digital fundraising and on-air broadcast appeals, in partnership with skilled in-house teams.Work alongside the Communications Director and Head of Strategic Partnerships to create compelling cases for support for major donors and trusts.Lead the planning and delivery of engaging and mission-driven broadcast fundraising appeals. Team Leadership and Collaboration Provide creative and inspiring leadership to the fundraising team, fostering a culture of innovation, collaboration, and excellence.Manage and mentor team members, including the Direct Mail Lead, Data Analysts, and others as required.Collaborate with other department heads to ensure fundraising campaigns integrate seamlessly with the charity's broader goals.Encourage professional development within the team, building their confidence and skills in fundraising. What you'll need to succeed Proven experience in a senior fundraising role, with a track record of achieving financial targets across multiple income streams.Specialist knowledge and hands-on experience in Direct Mail fundraising.Strong leadership and team management skills, with the ability to inspire and develop others.Excellent project management skills, capable of planning, executing, and evaluating complex campaigns.Creative and strategic thinker with a proactive, solutions-focused approach.Exceptional written and verbal communication skills, with experience in crafting compelling fundraising content. What you'll get in return This is a permanent opportunity, based in Staffordshire. The salary is £45,000-£50,000, depending on experience. This role is hybrid, offering you the opportunity to work from home twice per week once fully competent in the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 02, 2025
Full time
Head of Fundraising - Staffordshire - £45,000 per annum Your new company The Communications Department plays a central role in 'bringing to life' this charity's vision. The Head of Fundraising will oversee an exciting Direct Mail programme, generating approximately £8 million annually, while also inspiring creativity and innovation across fundraising activities. This is an opportunity for a dynamic and visionary fundraiser to join the charity to help grow income streams and inspire deeper supporter engagement, all while championing their mission. Your new role Strategic Leadership Shape and deliver a fundraising strategy, ensuring alignment with the organisation's vision and objectives.Lead planning, execution, and evaluation of creative and integrated fundraising campaigns across digital, broadcast, events and direct mail.Explore new ideas and opportunities to grow income, creating a diverse and sustainable portfolio of fundraising activities.Stay attuned to trends in charitable giving and apply insights to improve business fundraising impact. Direct Mail Programme Lead a successful Direct Mail programme and ensure it meets engagement and financial targets. Look for ways to creatively further develop the programme, helping charities to engage with more people.Collaborate with Writing and Data teams to craft effective campaigns, including messaging, audience segmentation and impact reporting.Cultivate strong relationships with external suppliers to optimise print and postage costs.Drive continual improvement by testing, analysing, and enhancing donor acquisition, retention, and reactivation strategies.Broader Fundraising InitiativesDevelop and oversee other fundraising streams, such as digital fundraising and on-air broadcast appeals, in partnership with skilled in-house teams.Work alongside the Communications Director and Head of Strategic Partnerships to create compelling cases for support for major donors and trusts.Lead the planning and delivery of engaging and mission-driven broadcast fundraising appeals. Team Leadership and Collaboration Provide creative and inspiring leadership to the fundraising team, fostering a culture of innovation, collaboration, and excellence.Manage and mentor team members, including the Direct Mail Lead, Data Analysts, and others as required.Collaborate with other department heads to ensure fundraising campaigns integrate seamlessly with the charity's broader goals.Encourage professional development within the team, building their confidence and skills in fundraising. What you'll need to succeed Proven experience in a senior fundraising role, with a track record of achieving financial targets across multiple income streams.Specialist knowledge and hands-on experience in Direct Mail fundraising.Strong leadership and team management skills, with the ability to inspire and develop others.Excellent project management skills, capable of planning, executing, and evaluating complex campaigns.Creative and strategic thinker with a proactive, solutions-focused approach.Exceptional written and verbal communication skills, with experience in crafting compelling fundraising content. What you'll get in return This is a permanent opportunity, based in Staffordshire. The salary is £45,000-£50,000, depending on experience. This role is hybrid, offering you the opportunity to work from home twice per week once fully competent in the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
This is a Fixed Term/Secondment Opportunity For 12 Months. Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work, such as our fight for equity in Hackney, with a particular focus on becoming an actively anti-racist borough. But the work doesn't stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide. The position of Business Information Analyst is situated within the Benefits and Homelessness Prevention Service, which is a high-performing service dedicated to assisting residents in overcoming challenges while supporting staff in achieving the service's elevated standards. The London Borough of Hackney experiences one of the most substantial Housing Benefit caseloads in London; additionally, the service receives an average of over 4,000 homelessness inquiries annually. To address these significant demands, the service has adopted an innovative, agile approach and is committed to continuous improvement, aspiring to be a leader in this sector. We are in search of a dedicated and proficient Business Information Analyst to join our team. This role is essential to our daily operations, concentrating on the development of reports and dashboards that underpin the execution of various high-profile programs and projects, in addition to supporting critical daily priorities. The ideal candidate will possess hands-on experience with SQL and demonstrate proficiency in Business Intelligence tools, with a preference for Qlik Sense; however, experience with alternative tools will also be considered. Although the primary focus of the role is data analysis, it also encompasses the support and facilitation of Service Design and Transformation initiatives. Key responsibilities include data modelling and transformation, ensuring data integrity, and providing actionable insights through thorough data analysis. Strong communication skills are requisite, as interaction with a diverse range of stakeholders, both technical and non-technical, is expected. If you are passionate about leveraging data to facilitate informed decision-making and possess a keen attention to detail, we encourage you to apply for this rewarding opportunity to make a significant impact on the residents we serve. Role Requirements: A proven record of developing data dashboards and analyses that meet specific objectives and effectively inform decision-making. Demonstrated understanding and knowledge of Housing Benefit and/or Homelessness Reduction and Prevention. A collaborative approach coupled with the ability to influence and advise stakeholders at all levels. Enthusiasm, commitment, and integrity. A willingness to work as part of a team while remaining flexible to meet the service's demands. As a Council, our greatest asset is our staff, who exhibit unwavering dedication to serving our residents and are committed to our organisational objectives. As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV's. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description. We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. Closing date for applications : 14 July 2025 (22.59) . Interview and assessment date: W/C 28 July 2025. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:
Jul 02, 2025
Seasonal
This is a Fixed Term/Secondment Opportunity For 12 Months. Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work, such as our fight for equity in Hackney, with a particular focus on becoming an actively anti-racist borough. But the work doesn't stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide. The position of Business Information Analyst is situated within the Benefits and Homelessness Prevention Service, which is a high-performing service dedicated to assisting residents in overcoming challenges while supporting staff in achieving the service's elevated standards. The London Borough of Hackney experiences one of the most substantial Housing Benefit caseloads in London; additionally, the service receives an average of over 4,000 homelessness inquiries annually. To address these significant demands, the service has adopted an innovative, agile approach and is committed to continuous improvement, aspiring to be a leader in this sector. We are in search of a dedicated and proficient Business Information Analyst to join our team. This role is essential to our daily operations, concentrating on the development of reports and dashboards that underpin the execution of various high-profile programs and projects, in addition to supporting critical daily priorities. The ideal candidate will possess hands-on experience with SQL and demonstrate proficiency in Business Intelligence tools, with a preference for Qlik Sense; however, experience with alternative tools will also be considered. Although the primary focus of the role is data analysis, it also encompasses the support and facilitation of Service Design and Transformation initiatives. Key responsibilities include data modelling and transformation, ensuring data integrity, and providing actionable insights through thorough data analysis. Strong communication skills are requisite, as interaction with a diverse range of stakeholders, both technical and non-technical, is expected. If you are passionate about leveraging data to facilitate informed decision-making and possess a keen attention to detail, we encourage you to apply for this rewarding opportunity to make a significant impact on the residents we serve. Role Requirements: A proven record of developing data dashboards and analyses that meet specific objectives and effectively inform decision-making. Demonstrated understanding and knowledge of Housing Benefit and/or Homelessness Reduction and Prevention. A collaborative approach coupled with the ability to influence and advise stakeholders at all levels. Enthusiasm, commitment, and integrity. A willingness to work as part of a team while remaining flexible to meet the service's demands. As a Council, our greatest asset is our staff, who exhibit unwavering dedication to serving our residents and are committed to our organisational objectives. As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV's. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description. We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. Closing date for applications : 14 July 2025 (22.59) . Interview and assessment date: W/C 28 July 2025. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:
We are looking for an experienced Delphi Consultant to join our team and support the development, maintenance, and enhancement of Delphi-based applications. The ideal candidate will have deep expertise in Delphi (especially versions like Delphi 7, XE, or later), a strong understanding of object-oriented programming, and experience integrating legacy systems with modern architectures. Key Responsibilities: Design, develop, test, and maintain software applications using Delphi. Analyze legacy Delphi code and recommend enhancements or modernization strategies. Collaborate with cross-functional teams including business analysts, QA, and project managers. Provide technical support and troubleshooting for Delphi-based applications Required Skills & Qualifications: Strong hands-on experience with Delphi (Object Pascal) development. Familiarity with Delphi versions 7, XE, or later . Experience with database technologies such as SQL Server, MySQL, or Oracle .
Jul 02, 2025
Full time
We are looking for an experienced Delphi Consultant to join our team and support the development, maintenance, and enhancement of Delphi-based applications. The ideal candidate will have deep expertise in Delphi (especially versions like Delphi 7, XE, or later), a strong understanding of object-oriented programming, and experience integrating legacy systems with modern architectures. Key Responsibilities: Design, develop, test, and maintain software applications using Delphi. Analyze legacy Delphi code and recommend enhancements or modernization strategies. Collaborate with cross-functional teams including business analysts, QA, and project managers. Provide technical support and troubleshooting for Delphi-based applications Required Skills & Qualifications: Strong hands-on experience with Delphi (Object Pascal) development. Familiarity with Delphi versions 7, XE, or later . Experience with database technologies such as SQL Server, MySQL, or Oracle .
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. We have a current opportunity for an experienced Service Desk Analyst to join our team on a permanent basis. Here's what your new role will look like: You will provide a coordinated, consistent and effective 1st Line IT technical support in a mixed Windows/Exchange environment to end users, resolving problems and issues in-line with documented procedures, You will be responding to requests for IT assistance and service from end users, dealing with enquiries efficiently in a polite and courteous manner, You will be logging and categorising customer interactions concisely and efficiently, while taking ownership and following these up to completion. To be considered for this opportunity you will be able to demonstrate: Demonstrable experience within a similar 1st Line Support role, Excellent customer facing communication skills and the confidence, enthusiasm and drive required to deliver a first-class experience to end users, Ability to work under pressure within a busy team environment, Understanding of Information Technology set-up, configuration and management utilising Microsoft tools such as Active Directory, Excellent written and verbal communication skills. Please note that this role is full-time staff role based on-site in our customers London W1 office. At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary , here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Jul 02, 2025
Full time
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. We have a current opportunity for an experienced Service Desk Analyst to join our team on a permanent basis. Here's what your new role will look like: You will provide a coordinated, consistent and effective 1st Line IT technical support in a mixed Windows/Exchange environment to end users, resolving problems and issues in-line with documented procedures, You will be responding to requests for IT assistance and service from end users, dealing with enquiries efficiently in a polite and courteous manner, You will be logging and categorising customer interactions concisely and efficiently, while taking ownership and following these up to completion. To be considered for this opportunity you will be able to demonstrate: Demonstrable experience within a similar 1st Line Support role, Excellent customer facing communication skills and the confidence, enthusiasm and drive required to deliver a first-class experience to end users, Ability to work under pressure within a busy team environment, Understanding of Information Technology set-up, configuration and management utilising Microsoft tools such as Active Directory, Excellent written and verbal communication skills. Please note that this role is full-time staff role based on-site in our customers London W1 office. At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary , here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Telecom Operations Engineer, Amazon Connect Job ID: Amazon Data Services Ireland Limited As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Want to disrupt an industry by delighting customers? Looking for a job where your work can have direct and massive impact? Excited to join one of the newest and most exciting AWS services? Come be a leader on a team that is building a product that will touch millions of people daily. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. Industry analysts have said, "Amazon Connect is quietly positioned to massively disrupt by enabling companies to focus on customer service, not service centers." and "Amazon is totally disrupting the customer contact center space as they have many other market-spaces with customer-centric solutions with open platform integration with assistance from the partner community." We are seeking Support Engineers who are experts in SIP/VoIP to join our Dublin team to help us support and expand the Amazon Connect telecom infrastructure. Amazon Connect supports thousands of concurrent customer calls and tens of thousands of agents using an internally developed SIP based Call Center Platform. Our technology is compelling, as it solves a common problem in a novel way - and it is unique in the industry. We are looking for engineers to help us expand our infrastructure to new global regions, support existing implementations, and innovate telecom network operations through tooling and processes to improve customer productivity. Be part of the team that handles large amount of phone calls, among the largest in contact center platforms globally. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation telecom infrastructure, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus. The ideal candidate will have deep experience working with, preferably in a large scale, distributed environment. You understand technology and how servers and networks inter-relate. You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of complex issues. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. About the team AWS Solutions As part of the AWS solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. we blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. BASIC QUALIFICATIONS • 3 years of network and operating system support experience • Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience • 3+ years of Telephony related experience, ie SIP, RTP, Voip, Open source voice services PREFERRED QUALIFICATIONS • Experience troubleshooting telephony systems • Experience with open-source VoIP systems like Asterisk, Free-Switch, SIPp, SER • Operational experience in a 24/7 production environment • Experience working as part of a global team Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: April 23, 2025 (Updated 25 days ago) Posted: February 12, 2025 (Updated 26 days ago) Posted: November 13, 2024 (Updated 26 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 02, 2025
Full time
Telecom Operations Engineer, Amazon Connect Job ID: Amazon Data Services Ireland Limited As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Want to disrupt an industry by delighting customers? Looking for a job where your work can have direct and massive impact? Excited to join one of the newest and most exciting AWS services? Come be a leader on a team that is building a product that will touch millions of people daily. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. Industry analysts have said, "Amazon Connect is quietly positioned to massively disrupt by enabling companies to focus on customer service, not service centers." and "Amazon is totally disrupting the customer contact center space as they have many other market-spaces with customer-centric solutions with open platform integration with assistance from the partner community." We are seeking Support Engineers who are experts in SIP/VoIP to join our Dublin team to help us support and expand the Amazon Connect telecom infrastructure. Amazon Connect supports thousands of concurrent customer calls and tens of thousands of agents using an internally developed SIP based Call Center Platform. Our technology is compelling, as it solves a common problem in a novel way - and it is unique in the industry. We are looking for engineers to help us expand our infrastructure to new global regions, support existing implementations, and innovate telecom network operations through tooling and processes to improve customer productivity. Be part of the team that handles large amount of phone calls, among the largest in contact center platforms globally. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation telecom infrastructure, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus. The ideal candidate will have deep experience working with, preferably in a large scale, distributed environment. You understand technology and how servers and networks inter-relate. You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of complex issues. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. About the team AWS Solutions As part of the AWS solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. we blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. BASIC QUALIFICATIONS • 3 years of network and operating system support experience • Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience • 3+ years of Telephony related experience, ie SIP, RTP, Voip, Open source voice services PREFERRED QUALIFICATIONS • Experience troubleshooting telephony systems • Experience with open-source VoIP systems like Asterisk, Free-Switch, SIPp, SER • Operational experience in a 24/7 production environment • Experience working as part of a global team Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: April 23, 2025 (Updated 25 days ago) Posted: February 12, 2025 (Updated 26 days ago) Posted: November 13, 2024 (Updated 26 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Transformation Office Analyst 12-Month Contract £400-£500 per day Outside IR35 Hybrid Working Drive transformational change within a dynamic private equity portfolio company We're seeking an experienced Transformation Office Analyst to be the primary finance super-user for our exciting transformation programme. The Role 12-month contract , Outside IR35 £400-£500 per day with potential for extension Hybrid working (office days to be confirmed) Lead system configuration, maintain transformation platform, and train stakeholders Produce management reports and board-ready presentations with actionable insights What You'll Do System Setup : Configure transformation tools, define user roles, validate data integrity Super-User Leadership : Act as go-to expert for system queries and issue resolution Training & Support : Deliver training sessions and provide ongoing user coaching Reporting & Analysis : Monitor KPIs, identify trends, and recommend corrective actions Executive Reporting : Compile financial summaries and presentations for Board/SteerCo meetings Essential Requirements Finance Analyst/Business Partner experience within transformation programmes Management consultancy background with large-scale transformation project experience Strong financial reporting skills (revenue, COGS, opex, capex) System configuration experience (WAVE, Amplify, ERP tools) Advanced Excel and enterprise financial tool expertise Excellent communication and presentation skills for C-level audiences Experience supporting Board and SteerCo governance meetings Desirable Finance/Accounting degree or professional qualification (CIMA, ACCA, CFA) Experience with transformation platforms (Wave, Amplify, Hyperion) Previous consulting firm experience
Jul 02, 2025
Full time
Transformation Office Analyst 12-Month Contract £400-£500 per day Outside IR35 Hybrid Working Drive transformational change within a dynamic private equity portfolio company We're seeking an experienced Transformation Office Analyst to be the primary finance super-user for our exciting transformation programme. The Role 12-month contract , Outside IR35 £400-£500 per day with potential for extension Hybrid working (office days to be confirmed) Lead system configuration, maintain transformation platform, and train stakeholders Produce management reports and board-ready presentations with actionable insights What You'll Do System Setup : Configure transformation tools, define user roles, validate data integrity Super-User Leadership : Act as go-to expert for system queries and issue resolution Training & Support : Deliver training sessions and provide ongoing user coaching Reporting & Analysis : Monitor KPIs, identify trends, and recommend corrective actions Executive Reporting : Compile financial summaries and presentations for Board/SteerCo meetings Essential Requirements Finance Analyst/Business Partner experience within transformation programmes Management consultancy background with large-scale transformation project experience Strong financial reporting skills (revenue, COGS, opex, capex) System configuration experience (WAVE, Amplify, ERP tools) Advanced Excel and enterprise financial tool expertise Excellent communication and presentation skills for C-level audiences Experience supporting Board and SteerCo governance meetings Desirable Finance/Accounting degree or professional qualification (CIMA, ACCA, CFA) Experience with transformation platforms (Wave, Amplify, Hyperion) Previous consulting firm experience
Finance Data Analyst (6-month FTC) - Retail A 6-month FTC for a Finance Analyst to support a Transformation Programme for a large-scale retailer. Hands-on where you will work closely with project teams, finance leadership, and operational stakeholders to help shape and implement changes across the finance function. And scope for a longer-term opportunity too! Interested in speaking with qualified accountants (CIMA/ACCA/ACA) with previous experience on transformation programmes in retail or a fast-moving industry. Strong understanding of ERPs, planning tools (e.g. Anaplan, TM1), or reporting platforms too. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 02, 2025
Full time
Finance Data Analyst (6-month FTC) - Retail A 6-month FTC for a Finance Analyst to support a Transformation Programme for a large-scale retailer. Hands-on where you will work closely with project teams, finance leadership, and operational stakeholders to help shape and implement changes across the finance function. And scope for a longer-term opportunity too! Interested in speaking with qualified accountants (CIMA/ACCA/ACA) with previous experience on transformation programmes in retail or a fast-moving industry. Strong understanding of ERPs, planning tools (e.g. Anaplan, TM1), or reporting platforms too. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
We are currently in the market to recruit multiple Principal Civil Design Engineers (Water), ideally with wastewater networks and/or clean water networks experience, for a variety of major long-term water industry frameworks across the UK. In addition to a range of long-term programmes across the UK water industry Tetra Tech, and RPS, have successfully won a £100 million single-award framework from United Utilities to support the improvement of river health across the Northwest of England. Tetra Tech has been working with United Utilities for many years on innovative projects. As we move towards AMP8, this is an exciting time to be working in the water industry, and collaborating with passionate organisations, gives our people the opportunity to create positive change. Under this 10-year framework, Tetra Tech will drive program optimisation, develop solutions, and select the preferred options based on best value, lowest carbon, and cost. Our mission is to deliver exceptional water services to foster a resilient, eco-friendly, and thriving Northwest. The North West is the preferred location for these roles, but other locations may be considered. About The Team: We are a team of Engineers, Modellers, and Data Analysts providing Asset Management and Operational Strategy development, to our Water Industry clients to support business planning and delivery. This is an evolving industry, providing challenges and opportunities that require innovation, dedication, and teamwork to help us meet our clients' needs. In addition to the United Utilities framework, we also work with several major water companies across the UK, having a broad portfolio of long-term framework agreements in place. Our Water Consultancy business has a range of prestigious AMP8 programmes leading into AMP9 and beyond, where you'll be securing your career for the next 20 years, leaving a lasting legacy! About You: As a key member of the Water Consultancy business, your role as Principal Civil Design Engineer is critical to helping us deliver great projects for our Water Industry clients. You will be working alongside a multi-disciplinary team of water project experts on a range of capital delivery projects. You will have a substantial opportunity to contribute towards optioneering, outline, and detailed design expertise across various frameworks. Our scope of work encompasses a wide range of technically demanding projects in the field of Wastewater Infrastructure. By joining us, you're not just taking on exciting projects and collaborating with leading minds. You're making a meaningful impact on millions of lives the UK, leaving a legacy for generations to come. As a valuable member of our team, you'll play a crucial role in the water industry, and work with the largest water companies in the region, ensuring a positive and enduring influence on the communities we serve. If you're ready to contribute your skills and expertise to a dynamic and innovative environment, we invite you to join us on this exciting journey. Your Responsibilities: An ability to coordinate with other disciplines and liaise effectively with clients and suppliers. Responsible for running projects independently. Preparing conceptual, schematic, and detailed design of water and wastewater infrastructure assets including treatment works, pumping stations, sewers, and pumping mains. Preparation of Appraisal Reports and Business Cases. Supervision Senior Engineers, Project Engineers, Graduate Engineers and Technicians. Preparing contract documentation for construction projects. Leading design team meetings and client liaison meetings as appropriate. Supporting large schemes and leading small schemes within the technical design team and providing technical guidance to our water and wastewater project teams. Developing, with training and support, your technical skills towards becoming an industry expert Ensuring efficient project delivery, and supporting our project managers. Operating in accordance with corporate and regulatory health and safety, environment, and quality standards. Skills, Knowledge, and Experience: Previous experience in wastewater or water infrastructure design or project management Strong technical design experience on multi-disciplinary projects Infrastructure civil engineering including infrastructure developments; drainage and site layout and multi-disciplinary design leadership Good communication skills and ability to engage with all members of the project team You should demonstrate the ability to work independently and as part of a collaborative team sharing knowledge and best practice Good understanding of the CDM requirements Proactive and keen to take ownership of client relationships and contribute to the growth of our business Good motivation, influencing, and people management skills so that you can lead a team and provide support for developing engineers whilst continuing to develop your career. Qualifications: Preferably degree qualified in Civil Engineering or a relevant technical subject. Postgraduate qualifications are an advantage. Chartered or working towards chartership Affiliation with a professional institution like IET, InstMC, or CIWEM, or in the process of working towards membership and nearing application. What's in it for you? A personal development plan and a transparent career pathway puts you in the driving seat of your career and you'll be supported as far as you want to go. We encourage and value different ideas, perspectives, and styles of thinking. We need a mix of experiences and skills to develop the most innovative ideas. A career here is far from ordinary. Here you're not a number, you are part of the solution. Why Tetra Tech? With over 27,000 employees in more than 550 offices in more than 120 countries on seven continents, Tetra Tech is a leading, global provider of consulting and engineering services. We are proud to offer our people market-leading development and project opportunities, helping to solve some of the world's most complex problems. At Tetra Tech, we provide a collaborative environment that supports individual performance, innovation, and creativity. We are proud to offer competitive compensation and benefits. For more information on our company, please visit our website at . Tetra Tech is an equal opportunities employer and encourages applications from all suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity/shared parental leave, in line with the Equalities Act 2010. We are very happy to discuss flexible working for this role, including the possibility of reduced hours, flexible start and finish times, or compressed hours. We can offer a range of solutions to help you to get the most out of your work / life balance. We're a connected community, working together to achieve exceptional outcomes. We understand the need to work flexibly, empowering our people to create a work-life balance that's right for them. We also understand the importance of collaboration and social connection in the office environment. With agile offices and hybrid working offered as standard, we trust our people to find the right balance to meet client needs - this is a workplace that works for you. Come and join our team and truly make a difference in the future of water! As this is a joint venture, we are resourcing across both our businesses therefore your CV may be shared between both Tetra Tech and RPS ( A Tetra Tech Company ) Additional Information Organization: 784 TCE Requisition
Jul 02, 2025
Full time
We are currently in the market to recruit multiple Principal Civil Design Engineers (Water), ideally with wastewater networks and/or clean water networks experience, for a variety of major long-term water industry frameworks across the UK. In addition to a range of long-term programmes across the UK water industry Tetra Tech, and RPS, have successfully won a £100 million single-award framework from United Utilities to support the improvement of river health across the Northwest of England. Tetra Tech has been working with United Utilities for many years on innovative projects. As we move towards AMP8, this is an exciting time to be working in the water industry, and collaborating with passionate organisations, gives our people the opportunity to create positive change. Under this 10-year framework, Tetra Tech will drive program optimisation, develop solutions, and select the preferred options based on best value, lowest carbon, and cost. Our mission is to deliver exceptional water services to foster a resilient, eco-friendly, and thriving Northwest. The North West is the preferred location for these roles, but other locations may be considered. About The Team: We are a team of Engineers, Modellers, and Data Analysts providing Asset Management and Operational Strategy development, to our Water Industry clients to support business planning and delivery. This is an evolving industry, providing challenges and opportunities that require innovation, dedication, and teamwork to help us meet our clients' needs. In addition to the United Utilities framework, we also work with several major water companies across the UK, having a broad portfolio of long-term framework agreements in place. Our Water Consultancy business has a range of prestigious AMP8 programmes leading into AMP9 and beyond, where you'll be securing your career for the next 20 years, leaving a lasting legacy! About You: As a key member of the Water Consultancy business, your role as Principal Civil Design Engineer is critical to helping us deliver great projects for our Water Industry clients. You will be working alongside a multi-disciplinary team of water project experts on a range of capital delivery projects. You will have a substantial opportunity to contribute towards optioneering, outline, and detailed design expertise across various frameworks. Our scope of work encompasses a wide range of technically demanding projects in the field of Wastewater Infrastructure. By joining us, you're not just taking on exciting projects and collaborating with leading minds. You're making a meaningful impact on millions of lives the UK, leaving a legacy for generations to come. As a valuable member of our team, you'll play a crucial role in the water industry, and work with the largest water companies in the region, ensuring a positive and enduring influence on the communities we serve. If you're ready to contribute your skills and expertise to a dynamic and innovative environment, we invite you to join us on this exciting journey. Your Responsibilities: An ability to coordinate with other disciplines and liaise effectively with clients and suppliers. Responsible for running projects independently. Preparing conceptual, schematic, and detailed design of water and wastewater infrastructure assets including treatment works, pumping stations, sewers, and pumping mains. Preparation of Appraisal Reports and Business Cases. Supervision Senior Engineers, Project Engineers, Graduate Engineers and Technicians. Preparing contract documentation for construction projects. Leading design team meetings and client liaison meetings as appropriate. Supporting large schemes and leading small schemes within the technical design team and providing technical guidance to our water and wastewater project teams. Developing, with training and support, your technical skills towards becoming an industry expert Ensuring efficient project delivery, and supporting our project managers. Operating in accordance with corporate and regulatory health and safety, environment, and quality standards. Skills, Knowledge, and Experience: Previous experience in wastewater or water infrastructure design or project management Strong technical design experience on multi-disciplinary projects Infrastructure civil engineering including infrastructure developments; drainage and site layout and multi-disciplinary design leadership Good communication skills and ability to engage with all members of the project team You should demonstrate the ability to work independently and as part of a collaborative team sharing knowledge and best practice Good understanding of the CDM requirements Proactive and keen to take ownership of client relationships and contribute to the growth of our business Good motivation, influencing, and people management skills so that you can lead a team and provide support for developing engineers whilst continuing to develop your career. Qualifications: Preferably degree qualified in Civil Engineering or a relevant technical subject. Postgraduate qualifications are an advantage. Chartered or working towards chartership Affiliation with a professional institution like IET, InstMC, or CIWEM, or in the process of working towards membership and nearing application. What's in it for you? A personal development plan and a transparent career pathway puts you in the driving seat of your career and you'll be supported as far as you want to go. We encourage and value different ideas, perspectives, and styles of thinking. We need a mix of experiences and skills to develop the most innovative ideas. A career here is far from ordinary. Here you're not a number, you are part of the solution. Why Tetra Tech? With over 27,000 employees in more than 550 offices in more than 120 countries on seven continents, Tetra Tech is a leading, global provider of consulting and engineering services. We are proud to offer our people market-leading development and project opportunities, helping to solve some of the world's most complex problems. At Tetra Tech, we provide a collaborative environment that supports individual performance, innovation, and creativity. We are proud to offer competitive compensation and benefits. For more information on our company, please visit our website at . Tetra Tech is an equal opportunities employer and encourages applications from all suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity/shared parental leave, in line with the Equalities Act 2010. We are very happy to discuss flexible working for this role, including the possibility of reduced hours, flexible start and finish times, or compressed hours. We can offer a range of solutions to help you to get the most out of your work / life balance. We're a connected community, working together to achieve exceptional outcomes. We understand the need to work flexibly, empowering our people to create a work-life balance that's right for them. We also understand the importance of collaboration and social connection in the office environment. With agile offices and hybrid working offered as standard, we trust our people to find the right balance to meet client needs - this is a workplace that works for you. Come and join our team and truly make a difference in the future of water! As this is a joint venture, we are resourcing across both our businesses therefore your CV may be shared between both Tetra Tech and RPS ( A Tetra Tech Company ) Additional Information Organization: 784 TCE Requisition
Total Rewards Analyst Are you passionate about designing and managing Total Rewards frameworks? Do you excel in data management and reporting? We're looking for a talented individual to join our HR team and make a significant impact on our compensation strategies. Key Responsibilities:Compensation Analysis: Collaborate on the design, review, and management of the Total Rewards Framework, including job catalogs, compensation structures, and incentive programs. Conduct ad-hoc analysis and generate reports to assess current rewards programs, trends, and best practices. Prepare and submit compensation surveys and related studies. Data Management and Reporting: Collect data from various sources, including our HR System (Workday), to design dashboards and reports that enable the HR community to monitor and analyze trends in people data. Collaboration and Support: Work with HR Business Partners (HRPBs) to continuously improve Total Rewards communication. Participate in the preparation of the global annual compensation review process, including data validation and Workday Advanced Comp configuration and testing. Partner with the HRIS team to create and maintain compensation data in Workday, including job profiles, salary ranges, bonus plans, and allowances. Assist with cross-regional Total Rewards initiatives (Americas, APAC, EMEA). If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 02, 2025
Seasonal
Total Rewards Analyst Are you passionate about designing and managing Total Rewards frameworks? Do you excel in data management and reporting? We're looking for a talented individual to join our HR team and make a significant impact on our compensation strategies. Key Responsibilities:Compensation Analysis: Collaborate on the design, review, and management of the Total Rewards Framework, including job catalogs, compensation structures, and incentive programs. Conduct ad-hoc analysis and generate reports to assess current rewards programs, trends, and best practices. Prepare and submit compensation surveys and related studies. Data Management and Reporting: Collect data from various sources, including our HR System (Workday), to design dashboards and reports that enable the HR community to monitor and analyze trends in people data. Collaboration and Support: Work with HR Business Partners (HRPBs) to continuously improve Total Rewards communication. Participate in the preparation of the global annual compensation review process, including data validation and Workday Advanced Comp configuration and testing. Partner with the HRIS team to create and maintain compensation data in Workday, including job profiles, salary ranges, bonus plans, and allowances. Assist with cross-regional Total Rewards initiatives (Americas, APAC, EMEA). If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Business Analyst Are you passionate about crafting exceptional customer experiences in the financial services sector? Do you thrive on problem-solving and stakeholder management? If so, we have an exciting opportunity for you! Contract Length: 6 months (with potential for extension) Location: Hybrid - Chester (2 days in the office) Shift Pattern: Flexible - Tuesday and Wednesday or Wednesday and Thursday in office About the Role: As a Customer Journey Manager (CJM)/Business Analyst, you will play a pivotal role in shaping the end-to-end customer experience. Collaborating closely with the Product Owner and the wider product team, you will help understand, measure, and orchestrate customer journeys, ensuring that technology and cross-functional integration are at the forefront. Key Responsibilities: Understand: - Lead the creation of comprehensive customer journey process maps using tools like Visio and Figma. - Integrate insights from various data sources and systems to enhance customer journeys. Optimise: - Continuously evaluate the effectiveness of customer journeys from a business perspective. - Foster a mindset of continuous improvement across all processes. Orchestration: - Coordinate cross-functional alignment to ensure seamless customer journeys. - Build relationships and align accountabilities across teams. What You Bring to the Table: Customer Centricity: - You promote the value of customer outcomes, anticipate needs, and actively seek customer input to drive targeted solutions. Problem Solving: - You take ownership of solutions, leading analysis and planning to implement effective resolutions. Stakeholder Management: - You excel in developing relationships, building consensus, and influencing priorities through effective communication. Preferred Skills and Experience: Background in financial services is ideal. Familiarity with process improvement methodologies such as Six Sigma and Lean. Proficiency in tools like Visio and Figma. Why Join Us? This is not just another job-it's an opportunity to make a real impact! Join a dynamic team that values innovation and customer satisfaction. Enjoy a flexible work environment that allows you to thrive while contributing to meaningful projects. Ready to embark on this exciting journey with us? Apply now to become our next Customer Journey Manager and help shape the future of customer experiences in financial services! Apply Today! We look forward to welcoming you to our team! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jul 02, 2025
Seasonal
Business Analyst Are you passionate about crafting exceptional customer experiences in the financial services sector? Do you thrive on problem-solving and stakeholder management? If so, we have an exciting opportunity for you! Contract Length: 6 months (with potential for extension) Location: Hybrid - Chester (2 days in the office) Shift Pattern: Flexible - Tuesday and Wednesday or Wednesday and Thursday in office About the Role: As a Customer Journey Manager (CJM)/Business Analyst, you will play a pivotal role in shaping the end-to-end customer experience. Collaborating closely with the Product Owner and the wider product team, you will help understand, measure, and orchestrate customer journeys, ensuring that technology and cross-functional integration are at the forefront. Key Responsibilities: Understand: - Lead the creation of comprehensive customer journey process maps using tools like Visio and Figma. - Integrate insights from various data sources and systems to enhance customer journeys. Optimise: - Continuously evaluate the effectiveness of customer journeys from a business perspective. - Foster a mindset of continuous improvement across all processes. Orchestration: - Coordinate cross-functional alignment to ensure seamless customer journeys. - Build relationships and align accountabilities across teams. What You Bring to the Table: Customer Centricity: - You promote the value of customer outcomes, anticipate needs, and actively seek customer input to drive targeted solutions. Problem Solving: - You take ownership of solutions, leading analysis and planning to implement effective resolutions. Stakeholder Management: - You excel in developing relationships, building consensus, and influencing priorities through effective communication. Preferred Skills and Experience: Background in financial services is ideal. Familiarity with process improvement methodologies such as Six Sigma and Lean. Proficiency in tools like Visio and Figma. Why Join Us? This is not just another job-it's an opportunity to make a real impact! Join a dynamic team that values innovation and customer satisfaction. Enjoy a flexible work environment that allows you to thrive while contributing to meaningful projects. Ready to embark on this exciting journey with us? Apply now to become our next Customer Journey Manager and help shape the future of customer experiences in financial services! Apply Today! We look forward to welcoming you to our team! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
FINANCIAL MANAGER - ANALYST (12 MTH FTC) - Private Equity Real Estate - OUR CLIENT is the successful private equity property company who are well known name in developing and trading of both commercial and residential property and who operate and manage real estate funds. Now they are seeking a Financial Manager / Analyst to join their Real Estate finance team on 12-month contract basis. THE ROLE responsibilities for the Financial Manager - Modeller will include: Producing quarter end Fund reports including completion of detailed project level (Excel) appraisals (with updated actuals), consolidated fund level cash flow forecasts and returns. Modelling and reviewing existing investments, across different real estate sectors with differing funding and profit-sharing arrangements. Sense checking assumptions through to underlying documentation. Updating group business plans/forecasts. Preparing sensitivity analysis of the project appraisals, modelling various funding and exit scenarios. Assisting team members with operational project. Preparing the detailed investor call and distribution calculations. Producing and managing the quarterly investor return reporting, completing Fund and investment level metrics via investor portals/templates. Assisting with various ad hoc accounting tasks (account reconciliations (e.g. inter-co, VAT, equity invested) NAV calcs, corporate disposal/liquidation support, management account reviews). THE PERSON SKILLS and REQUIREMENTS for the Financial Manager role: You will be a fully qualified (ACCA/CIMA/ACA or similar) with proven transferable skills gained in the real estate sector Strong Excel skills. Resourceful, self-starter and prepared to roll sleeves up. Detail orientated. Independent thinker. Investigative - not prepared to accept anything at face value. Good presentation and communication skills. BENEFITS: Hybrid working model - c 3 days in office (4/5 initially). Completion Bonus 25 days holiday Pension Please visit our website to view all our vacancies. Follow us or connect with us on LinkedIn Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future we will make every effort to contact you.
Jul 02, 2025
Contractor
FINANCIAL MANAGER - ANALYST (12 MTH FTC) - Private Equity Real Estate - OUR CLIENT is the successful private equity property company who are well known name in developing and trading of both commercial and residential property and who operate and manage real estate funds. Now they are seeking a Financial Manager / Analyst to join their Real Estate finance team on 12-month contract basis. THE ROLE responsibilities for the Financial Manager - Modeller will include: Producing quarter end Fund reports including completion of detailed project level (Excel) appraisals (with updated actuals), consolidated fund level cash flow forecasts and returns. Modelling and reviewing existing investments, across different real estate sectors with differing funding and profit-sharing arrangements. Sense checking assumptions through to underlying documentation. Updating group business plans/forecasts. Preparing sensitivity analysis of the project appraisals, modelling various funding and exit scenarios. Assisting team members with operational project. Preparing the detailed investor call and distribution calculations. Producing and managing the quarterly investor return reporting, completing Fund and investment level metrics via investor portals/templates. Assisting with various ad hoc accounting tasks (account reconciliations (e.g. inter-co, VAT, equity invested) NAV calcs, corporate disposal/liquidation support, management account reviews). THE PERSON SKILLS and REQUIREMENTS for the Financial Manager role: You will be a fully qualified (ACCA/CIMA/ACA or similar) with proven transferable skills gained in the real estate sector Strong Excel skills. Resourceful, self-starter and prepared to roll sleeves up. Detail orientated. Independent thinker. Investigative - not prepared to accept anything at face value. Good presentation and communication skills. BENEFITS: Hybrid working model - c 3 days in office (4/5 initially). Completion Bonus 25 days holiday Pension Please visit our website to view all our vacancies. Follow us or connect with us on LinkedIn Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future we will make every effort to contact you.
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Amex GBT Egencia is seeking a results-oriented and commercially driven self-starter for the role of Senior Data Insight Analyst , to join our experienced and global Analytics team . Using advanced analytical techniques, th is role will support Amex GBT Egencia product teams through critical projects related to our digital platform . You will have the opportunity to influence business decisions through data and analys i s , to help deliver results. You will contribute to a broad spectrum of areas related to optimizing our supplier m arketplace such as analyzing A/B tests, optimizing customer journeys, performing supplier gap analysis, and investigating the outputs of our ML models. Training and development opportunities will be abound in this position, and high-performing individuals will find a long-term career path within the company. This role represents an exciting opportunity to join Amex GBT Egencia , as we define the future of business travel as we lead the industry into a new era . What You'll do on a Typical Day Lead strategic analysis to support and enable the continued growth of the most valuable marketplace in business travel . Influence partners and senior leaders through passionate data storytelling across various levels of the organization in a clear and compelling way. D esign and build analysis and models to prioritize and classify critical touchpoints along the customer journey to maximize internal guidance and prioritization. Support ongoing needs for analytical/ operational reporting, and day-to-day needs that impact our Product teams. Identify , prioritize, and drive operational improvements. What We're Looking For Relevant Bachelor's or Master's degree in any of the following fields: computer science, statistics, mathematics, physical sciences with strong understating of data analytics. Proficiency in SQL (to feel comfortable manipulating data, creating scripts that combine different data sources and interpret results) and Python/R (data exploration, analysis, visualization). Strong experience of Tableau to pull data from various sources, develop and publish automated reports and dashboards. 5+ years of work experience in a relevant business environment such as B2B SaaS. Excellent verbal, written communication, and data presentation skills. Ability to perform in a fast-paced environment and be comfortable with ambiguity. A sharp focus on results and solid attention to detail. Knowledge of the aviation industry, or product analytics are a bonus. What we will offer Learning and development opportunity . Mentoring program. Flexible home working option . Competitive benefits. Diverse team that is globally based. Location London, United Kingdom The Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Jul 02, 2025
Full time
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Amex GBT Egencia is seeking a results-oriented and commercially driven self-starter for the role of Senior Data Insight Analyst , to join our experienced and global Analytics team . Using advanced analytical techniques, th is role will support Amex GBT Egencia product teams through critical projects related to our digital platform . You will have the opportunity to influence business decisions through data and analys i s , to help deliver results. You will contribute to a broad spectrum of areas related to optimizing our supplier m arketplace such as analyzing A/B tests, optimizing customer journeys, performing supplier gap analysis, and investigating the outputs of our ML models. Training and development opportunities will be abound in this position, and high-performing individuals will find a long-term career path within the company. This role represents an exciting opportunity to join Amex GBT Egencia , as we define the future of business travel as we lead the industry into a new era . What You'll do on a Typical Day Lead strategic analysis to support and enable the continued growth of the most valuable marketplace in business travel . Influence partners and senior leaders through passionate data storytelling across various levels of the organization in a clear and compelling way. D esign and build analysis and models to prioritize and classify critical touchpoints along the customer journey to maximize internal guidance and prioritization. Support ongoing needs for analytical/ operational reporting, and day-to-day needs that impact our Product teams. Identify , prioritize, and drive operational improvements. What We're Looking For Relevant Bachelor's or Master's degree in any of the following fields: computer science, statistics, mathematics, physical sciences with strong understating of data analytics. Proficiency in SQL (to feel comfortable manipulating data, creating scripts that combine different data sources and interpret results) and Python/R (data exploration, analysis, visualization). Strong experience of Tableau to pull data from various sources, develop and publish automated reports and dashboards. 5+ years of work experience in a relevant business environment such as B2B SaaS. Excellent verbal, written communication, and data presentation skills. Ability to perform in a fast-paced environment and be comfortable with ambiguity. A sharp focus on results and solid attention to detail. Knowledge of the aviation industry, or product analytics are a bonus. What we will offer Learning and development opportunity . Mentoring program. Flexible home working option . Competitive benefits. Diverse team that is globally based. Location London, United Kingdom The Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!