About Us Urban Outfitters started out as a single boutique in 1970s Philadelphia with creativity and uniqueness at its core. 50 years on, and over 60 stores across Europe later, we've become a destination for emerging design, unexpected styling, One-Of-A-Kind vintage and homeware that makes you want to hit the share button. We speak to a social community of over 10 million forward-thinking individuals, bringing together a nostalgia for the past with an enthusiasm to shape the future. The UO community are culturally aware, they shape the music scene, they live a digitally native life and they wear style trends before anyone else. At our core, we empower our customers and staff to express themselves, unapologetically, living life in a way that's truly authentic to them. We are always excited to bring new talent into the room, especiallyifyoushare our values: Progressive - we move with the moodCreative - we champion limitless mindsInclusive - we open our platforms to all communitiesResponsible - we work to reduce our impact on the environmentCompassionate - we care for each other beyond the 9 to 5 Sound like you, why not join us? Role Summary The Head of Retention and Loyalty will play a pivotal role in driving customer lifetime value whilst building engaging touchpoints with the brand in both an on and offline environment to grow the Urban Outfitters existing customer base and keep the brand top of mind. This individual will be responsible for developing and implementing innovative strategies to retain existing customers, increase customer loyalty, and reduce churn. What You'll Be Doing Customer Retention Strategy: Develop and execute comprehensive CRM strategies across customer touchpoints and lifecycle to minimise customer churn and maximise customer lifetime value. Loyalty Programs: Design and manage an engaging and incremental UO Rewards loyalty program that incentivises repeat purchase and fosters brand advocacy. Customer Segmentation: Identify and analyse customer segments to tailor retention and loyalty efforts based on individual preferences and behaviours. Data Analysis: Leverage customer data to track KPIs, measure the effectiveness of retention initiatives, and identify areas for improvement. Customer Communication: Oversee customer communication channels (email, push, sms, whatsapp) to ensure timely and personalised interactions that enhance customer satisfaction and loyalty. What customer communication channels have you worked across - (Email, Push, SMS, Whatsapp) Team Leadership: Lead and mentor a team of retention and loyalty professionals, providing guidance, training, and support to achieve departmental goals. Cross-Functional Collaboration: Collaborate with other departments (e.g., marketing, buying, trade, ecommerce) to ensure a seamless customer experience and optimise retention efforts. What You'll Need Bachelor's degree in business administration, marketing, or a related field. Depth of experience in CRM, customer retention, loyalty management, or a similar role within the e-commerce industry. Proven track record of developing and implementing successful retention and loyalty strategies. Strong analytical skills and ability to interpret customer data to drive insights. Excellent communication and interpersonal skills, with the ability to build relationships with customers and team members. Experience leading and managing teams, including coaching, mentoring, and performance management. Knowledge of e-commerce platforms and technologies. Desired Skills Experience with CRM systems and customer data analytics tools. Familiarity with customer journey mapping and personalization techniques. Understanding of customer lifetime value (CLTV) metrics and calculations. Strong project management skills and ability to manage multiple initiatives simultaneously. This is a challenging and rewarding opportunity for a passionate and results-oriented professional to make a significant impact on our business. The Perks Work-life balance: Flexible start and finish times Bring your dog to work Wellbeing: Employees Assistance program to support with mental, physical and financial health Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships Private Medical Insurance Employee Discount: Up to 40% off at all URBN Brands (Urban Outfitters, Anthropologie, Free People and more!) Community: One paid day to either volunteer or fundraise for a charity of your choice Travel: Cycle to work scheme, season ticket loan Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Jul 24, 2025
Full time
About Us Urban Outfitters started out as a single boutique in 1970s Philadelphia with creativity and uniqueness at its core. 50 years on, and over 60 stores across Europe later, we've become a destination for emerging design, unexpected styling, One-Of-A-Kind vintage and homeware that makes you want to hit the share button. We speak to a social community of over 10 million forward-thinking individuals, bringing together a nostalgia for the past with an enthusiasm to shape the future. The UO community are culturally aware, they shape the music scene, they live a digitally native life and they wear style trends before anyone else. At our core, we empower our customers and staff to express themselves, unapologetically, living life in a way that's truly authentic to them. We are always excited to bring new talent into the room, especiallyifyoushare our values: Progressive - we move with the moodCreative - we champion limitless mindsInclusive - we open our platforms to all communitiesResponsible - we work to reduce our impact on the environmentCompassionate - we care for each other beyond the 9 to 5 Sound like you, why not join us? Role Summary The Head of Retention and Loyalty will play a pivotal role in driving customer lifetime value whilst building engaging touchpoints with the brand in both an on and offline environment to grow the Urban Outfitters existing customer base and keep the brand top of mind. This individual will be responsible for developing and implementing innovative strategies to retain existing customers, increase customer loyalty, and reduce churn. What You'll Be Doing Customer Retention Strategy: Develop and execute comprehensive CRM strategies across customer touchpoints and lifecycle to minimise customer churn and maximise customer lifetime value. Loyalty Programs: Design and manage an engaging and incremental UO Rewards loyalty program that incentivises repeat purchase and fosters brand advocacy. Customer Segmentation: Identify and analyse customer segments to tailor retention and loyalty efforts based on individual preferences and behaviours. Data Analysis: Leverage customer data to track KPIs, measure the effectiveness of retention initiatives, and identify areas for improvement. Customer Communication: Oversee customer communication channels (email, push, sms, whatsapp) to ensure timely and personalised interactions that enhance customer satisfaction and loyalty. What customer communication channels have you worked across - (Email, Push, SMS, Whatsapp) Team Leadership: Lead and mentor a team of retention and loyalty professionals, providing guidance, training, and support to achieve departmental goals. Cross-Functional Collaboration: Collaborate with other departments (e.g., marketing, buying, trade, ecommerce) to ensure a seamless customer experience and optimise retention efforts. What You'll Need Bachelor's degree in business administration, marketing, or a related field. Depth of experience in CRM, customer retention, loyalty management, or a similar role within the e-commerce industry. Proven track record of developing and implementing successful retention and loyalty strategies. Strong analytical skills and ability to interpret customer data to drive insights. Excellent communication and interpersonal skills, with the ability to build relationships with customers and team members. Experience leading and managing teams, including coaching, mentoring, and performance management. Knowledge of e-commerce platforms and technologies. Desired Skills Experience with CRM systems and customer data analytics tools. Familiarity with customer journey mapping and personalization techniques. Understanding of customer lifetime value (CLTV) metrics and calculations. Strong project management skills and ability to manage multiple initiatives simultaneously. This is a challenging and rewarding opportunity for a passionate and results-oriented professional to make a significant impact on our business. The Perks Work-life balance: Flexible start and finish times Bring your dog to work Wellbeing: Employees Assistance program to support with mental, physical and financial health Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships Private Medical Insurance Employee Discount: Up to 40% off at all URBN Brands (Urban Outfitters, Anthropologie, Free People and more!) Community: One paid day to either volunteer or fundraise for a charity of your choice Travel: Cycle to work scheme, season ticket loan Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Senior Data Scientist - Cardiff, London, or Remote (UK) Visa Sponsorship Available Monzo Monzo is looking for a passionate and commercially minded Senior Data Scientist to join their dynamic team, based in Cardiff, London, or fully remote across the UK. This is an exciting opportunity for a data professional who is impact-driven, motivated to make a real positive difference across the company, product, users, and team culture. The ideal candidate will have a strong ability to translate complex data into business insights, helping to drive strategic decision-making and growth. With a keen commercial awareness, the Senior Data Scientist will put numbers into clear business perspective, influencing product development and company success. Visa sponsorship is available, making this an excellent role for highly skilled candidates who are currently in the UK and looking to join a forward-thinking, innovative environment. If you are eager to apply your expertise in a company that values collaboration, user-centric design, and data-driven innovation, apply now to build your future with Monzo. About Monzo We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo Position: Senior Data Analyst Job Type: Full Time Location: Cardiff, London, or Remote (UK) About the Role: About our Data Science Team: We're looking for a Senior Product Data Scientist excited to help build the bank of the future. You'll have the opportunity to super charge our user engagement in 2025 and help us to build a bank that customers truly love. At Monzo, we're building a bank that is fair, transparent and a delight to use. We're growing extremely fast and have over 11 million customers in the UK. We've built a product that people love and more than 80% of our growth comes from word of mouth and referrals. Enable Monzo to Make Better Decisions, Faster We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives data scientists the head space to focus on more impactful business questions and analyses. How we hire We are excited to be expanding and are hiring for multiple roles across our Data Science teams! Whether your interests lie in Borrowing, Growth, Payments, Fincrime, Wealth, or Core, we are looking for talented individuals with a versatile skill set to contribute across our squads. While we allocate teams after the interview process, we aim to match your skills and aspirations with the most suitable role. Throughout the process, you will meet team members from across our Data Science collectives, who will guide you through the opportunities available. Join us and be part of shaping our future! What you'll be working on We work in cross-functional squads where every data scientist is a member of a central data discipline and fully embedded into 1 product squad alongside engineers, designers, marketers, product managers etc. Responsibilities Applying your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with our products and how those insights can inform our product strategy Guide and enable product teams to measure things that matter; initiate or help run A/B experiments to keep improving everything we do Drive together with the finance team a unified company-wide understanding of the lifetime value of our users and how different product features are impacting user profitability Liaise with engineers to keep making sure we collect the right data to produce relevant business insights Role Requirements: You should apply if: What we're doing here at Monzo excites you! You're impact driven and eager to have a real positive impact on the company, product, users and very importantly your colleagues as well You're commercially minded and can put numbers into business perspective You're as comfortable getting hands-on as taking a step back and thinking strategically You have a self-starter mindset; you proactively identify issues and opportunities and tackle them without being told to do so You're a team player whom your colleagues can rely on You have solid grounding in SQL and preferably Python You have experience in conducting large scale A/B experiments The Interview Process: Our interview process involves three main stages: Initial Call Technical Interview Final Interview including a case study and collaboration interview Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you Do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on What's in it for you: £80,000 to £95,000 + Stock Options + Benefits We can help you relocate to the UK We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences +And much more, see our full list of benefits here If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance. Required Documents CV/Resume Application Process Interested and qualified individuals should visit HERE to apply
Jul 24, 2025
Full time
Senior Data Scientist - Cardiff, London, or Remote (UK) Visa Sponsorship Available Monzo Monzo is looking for a passionate and commercially minded Senior Data Scientist to join their dynamic team, based in Cardiff, London, or fully remote across the UK. This is an exciting opportunity for a data professional who is impact-driven, motivated to make a real positive difference across the company, product, users, and team culture. The ideal candidate will have a strong ability to translate complex data into business insights, helping to drive strategic decision-making and growth. With a keen commercial awareness, the Senior Data Scientist will put numbers into clear business perspective, influencing product development and company success. Visa sponsorship is available, making this an excellent role for highly skilled candidates who are currently in the UK and looking to join a forward-thinking, innovative environment. If you are eager to apply your expertise in a company that values collaboration, user-centric design, and data-driven innovation, apply now to build your future with Monzo. About Monzo We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo Position: Senior Data Analyst Job Type: Full Time Location: Cardiff, London, or Remote (UK) About the Role: About our Data Science Team: We're looking for a Senior Product Data Scientist excited to help build the bank of the future. You'll have the opportunity to super charge our user engagement in 2025 and help us to build a bank that customers truly love. At Monzo, we're building a bank that is fair, transparent and a delight to use. We're growing extremely fast and have over 11 million customers in the UK. We've built a product that people love and more than 80% of our growth comes from word of mouth and referrals. Enable Monzo to Make Better Decisions, Faster We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives data scientists the head space to focus on more impactful business questions and analyses. How we hire We are excited to be expanding and are hiring for multiple roles across our Data Science teams! Whether your interests lie in Borrowing, Growth, Payments, Fincrime, Wealth, or Core, we are looking for talented individuals with a versatile skill set to contribute across our squads. While we allocate teams after the interview process, we aim to match your skills and aspirations with the most suitable role. Throughout the process, you will meet team members from across our Data Science collectives, who will guide you through the opportunities available. Join us and be part of shaping our future! What you'll be working on We work in cross-functional squads where every data scientist is a member of a central data discipline and fully embedded into 1 product squad alongside engineers, designers, marketers, product managers etc. Responsibilities Applying your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with our products and how those insights can inform our product strategy Guide and enable product teams to measure things that matter; initiate or help run A/B experiments to keep improving everything we do Drive together with the finance team a unified company-wide understanding of the lifetime value of our users and how different product features are impacting user profitability Liaise with engineers to keep making sure we collect the right data to produce relevant business insights Role Requirements: You should apply if: What we're doing here at Monzo excites you! You're impact driven and eager to have a real positive impact on the company, product, users and very importantly your colleagues as well You're commercially minded and can put numbers into business perspective You're as comfortable getting hands-on as taking a step back and thinking strategically You have a self-starter mindset; you proactively identify issues and opportunities and tackle them without being told to do so You're a team player whom your colleagues can rely on You have solid grounding in SQL and preferably Python You have experience in conducting large scale A/B experiments The Interview Process: Our interview process involves three main stages: Initial Call Technical Interview Final Interview including a case study and collaboration interview Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you Do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on What's in it for you: £80,000 to £95,000 + Stock Options + Benefits We can help you relocate to the UK We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences +And much more, see our full list of benefits here If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance. Required Documents CV/Resume Application Process Interested and qualified individuals should visit HERE to apply
We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're looking for a Lead Data Scientist excited to help build the bank of the future. You'll have the opportunity to super charge our user engagement in 2025 and help us to build a bank that customers truly love. At Monzo, we're building a bank that is fair, transparent and a delight to use. We're growing extremely fast and have over 11 million customers in the UK. We've built a product that people love and more than 80% of our growth comes from word of mouth and referrals. Enable Monzo to Make Better Decisions, Faster We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives data scientists the head space to focus on more impactful business questions and analyses. How we hire We are excited to be expanding and are hiring for multiple roles across our Data Science teams! Whether your interests lie in Borrowing, Growth, Payments, Fincrime, Wealth, or Core, we are looking for talented individuals with a versatile skill set to contribute across our squads. While we allocate teams after the interview process, we aim to match your skills and aspirations with the most suitable role. Throughout the process, you will meet team members from across our Data Science collectives, who will guide you through the opportunities available. Join us and be part of shaping our future! What you'll be working on: Lead the data strategy and continue to evolve Monzo for our customers to make it magically simple to manage money day-to-day Develop and execute best practices for experimentation enabling our team to make data informed decisions Collaboratively set standards and work with data across Monzo, fostering knowledge sharing and continuously improving data practices. Work closely with leaders in product, engineering, design and research to build and iterate on product ideas You should apply if: You enjoy working with cross functional fast moving teams You are able to think strategically about commercial products and how decisions using data can unlock more value for our customers You are excited about mentoring other data scientists and analytics engineers You are excited by experimentation and utilising new data techniques to solve challenging problems You want to understand the nuances of our data and are excited about laying the key foundational knowledge for our new products and features You are opinionated about how to think about measuring success and are willing to challenge the status quo The interview process: Our interview process involves: Initial Call Technical assessment Final Interviews Business Fit/Collaboration Case Study Technical Interview Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on One of our recruiters has written a blog on the process, for extra details, hints and tips please see Data Hiring at Monzo What's in it for you: £95,000 to £115,000 + Stock Options + Benefits ️ We can help you relocate to the UK We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Keeping your data safe is really important to us. Select Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodivergent? Select How would your describe your ethnicity? Select By checking this box, I consent to Monzo collecting, storing, and processing my responses to the demographic data surveys above.
Jul 24, 2025
Full time
We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're looking for a Lead Data Scientist excited to help build the bank of the future. You'll have the opportunity to super charge our user engagement in 2025 and help us to build a bank that customers truly love. At Monzo, we're building a bank that is fair, transparent and a delight to use. We're growing extremely fast and have over 11 million customers in the UK. We've built a product that people love and more than 80% of our growth comes from word of mouth and referrals. Enable Monzo to Make Better Decisions, Faster We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives data scientists the head space to focus on more impactful business questions and analyses. How we hire We are excited to be expanding and are hiring for multiple roles across our Data Science teams! Whether your interests lie in Borrowing, Growth, Payments, Fincrime, Wealth, or Core, we are looking for talented individuals with a versatile skill set to contribute across our squads. While we allocate teams after the interview process, we aim to match your skills and aspirations with the most suitable role. Throughout the process, you will meet team members from across our Data Science collectives, who will guide you through the opportunities available. Join us and be part of shaping our future! What you'll be working on: Lead the data strategy and continue to evolve Monzo for our customers to make it magically simple to manage money day-to-day Develop and execute best practices for experimentation enabling our team to make data informed decisions Collaboratively set standards and work with data across Monzo, fostering knowledge sharing and continuously improving data practices. Work closely with leaders in product, engineering, design and research to build and iterate on product ideas You should apply if: You enjoy working with cross functional fast moving teams You are able to think strategically about commercial products and how decisions using data can unlock more value for our customers You are excited about mentoring other data scientists and analytics engineers You are excited by experimentation and utilising new data techniques to solve challenging problems You want to understand the nuances of our data and are excited about laying the key foundational knowledge for our new products and features You are opinionated about how to think about measuring success and are willing to challenge the status quo The interview process: Our interview process involves: Initial Call Technical assessment Final Interviews Business Fit/Collaboration Case Study Technical Interview Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on One of our recruiters has written a blog on the process, for extra details, hints and tips please see Data Hiring at Monzo What's in it for you: £95,000 to £115,000 + Stock Options + Benefits ️ We can help you relocate to the UK We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Keeping your data safe is really important to us. Select Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodivergent? Select How would your describe your ethnicity? 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Chief Marketing Officer (CMO) - Gaming, Betting, & Gambling job - Highly competitive salary - London, United Kingdom Chief Marketing Officer (CMO) - Gaming, Betting, & Gambling job - Highly competitive salary - London, United Kingdom Lead the Future of iGaming and Sports Betting Our client is a global leader in the online gaming and sports betting industry , operating some of the world's most recognised brands. Their footprint spans multiple regulated markets, delivering cutting-edge betting and gaming experiences to millions of customers worldwide. As part of their ambitious international growth strategy, they are seeking a visionary Chief Marketing Officer (CMO) to join their executive leadership team based in London . This is a career-defining opportunity to shape and deliver the marketing vision for a global powerhouse. The CMO will be responsible for leading all marketing activities, driving customer acquisition, engagement, and retention, and building a world-class marketing function aligned with the company's bold growth objectives. Your key job responsibilities as the Chief Marketing Officer (CMO) in London, United Kingdom will include: Define and execute the global marketing strategy, positioning the brand as a market leader in each target geography. Lead the evolution of brand architecture and positioning to resonate with diverse customer bases across multiple cultures and regulatory environments. Drive innovation within the marketing function, ensuring the brand stays ahead of competitors in creativity, technology adoption, and customer engagement. Oversee the development of integrated brand and performance marketing campaigns that build awareness, drive acquisition, and foster loyalty. Ensure marketing campaigns are underpinned by robust customer insights, behavioural data, and market intelligence to maximise relevance and impact. Champion brand consistency while enabling local market adaptations to optimise effectiveness. Develop and implement data-driven acquisition strategies across digital, affiliate, media, and sponsorship channels to attract new customers efficiently and at scale. Drive customer segmentation and lifecycle marketing strategies to enhance engagement, cross-sell, and retention. Oversee the development of tailored CRM strategies to maximise customer lifetime value, loyalty, and advocacy. Build, mentor, and inspire high-performing teams across Brand, Performance Marketing, Digital, CRM, VIP, Sponsorship, and Affiliate functions. Cultivate a culture of creativity, innovation, accountability, and continuous learning within the marketing organisation. Establish best-in-class marketing processes, systems, and governance frameworks to support scale and operational excellence. Embed a data-first approach to all marketing decisions, leveraging advanced analytics, modelling, and marketing technology to drive performance. Champion the use of Martech tools, automation, and AI to optimise targeting, personalisation, and ROI across all customer touchpoints. Executive & Cross-Functional Leadership Operate as a strategic partner to the CEO and fellow C-suite executives, contributing to company-wide strategy and business planning. Collaborate closely with Product, Trading, Technology, and Operations teams to align marketing initiatives with broader organisational goals. Act as an ambassador for the company's culture and values both internally and externally. Requirements for this Chief Marketing Officer (CMO) job in London, United Kingdom : Extensive experience as a CMO or Marketing Director within iGaming, Sports Betting, or closely related high-growth digital entertainment sectors. Proven track record in developing and executing integrated marketing strategies across multiple regulated markets, delivering measurable growth in customer acquisition, engagement, and retention. Deep expertise in digital performance marketing, brand building, customer segmentation, lifecycle marketing, and CRM. Strong commercial acumen with a data-driven mindset and the ability to translate insights into actionable strategies. Inspirational leadership style, with a history of managing and developing large, cross-functional, geographically dispersed marketing teams. Experience in navigating regulated industries, ensuring compliance while driving creativity and innovation. Excellent stakeholder management and communication skills, with the ability to influence at board level. Global mindset with a genuine passion for sports, gaming, digital innovation, and customer experience excellence. Why This Opportunity? Executive Influence - Join the C-suite of a global leader and shape its future success. Global Impact - Lead marketing efforts that engage millions of customers worldwide. Strategic Autonomy - Define and deliver the marketing vision with full executive support. High-Growth Environment - Drive transformation and innovation at scale during a period of significant investment and expansion. Reward & Recognition - Attractive executive remuneration package including base salary, performance-related bonuses, and long-term incentives. Culture & People - Join a forward-thinking organisation with a collaborative, fast-paced, and high-performance culture. If you are a strategic, innovative, and data-driven marketing leader looking to make your mark in the global iGaming and sports betting industry, we would love to hear from you . Kindly send your CV through to for this exciting Chief Marketing Officer (CMO) in London, United Kingdom . Tagged as: Affiliate Marketing, AI in Marketing, B2C marketing, Brand Building, brand strategy, C-Suite Marketing, chief marketing officer, CMO, CRM, Cross-Functional Collaboration, customer acquisition, Customer Engagement, Customer Insights, customer retention, customer segmentation, Data-Driven Marketing, digital entertainment, digital marketing, Executive Marketing, Executive Marketing Jobs, Gambling industry, Global Expansion, Global Marketing, High-Growth Environments, iGaming, lifecycle marketing, London Marketing Jobs, Marketing Analytics, marketing automation, Marketing Director, Marketing Governance, Marketing Innovation, Marketing Jobs in Gaming, Marketing Leadership, MarTech, Media Strategy, Online Gaming, Performance Marketing, Regulated Markets, Senior Marketing Jobs UK, Sponsorship Marketing, Sports Betting, strategic marketing, VIP Marketing About Your Recruiter - Andrew Wicks Job Search I have had a lot of experience in dealing with permanent and temporary recruitment agencies and have become cynical of the whole process. However, having been introduced to Initiate Recruitment after simply recieving a phone call in regard to a job advertisement, this changed. I have received outstanding service from Matthew Aylen who quickly gained an understanding of our requirements and took the time to understand how we work. I highly recommend Initiate Recruitment. Werner Fourie - Head of Design - iProspect SA - South Africa
Jul 24, 2025
Full time
Chief Marketing Officer (CMO) - Gaming, Betting, & Gambling job - Highly competitive salary - London, United Kingdom Chief Marketing Officer (CMO) - Gaming, Betting, & Gambling job - Highly competitive salary - London, United Kingdom Lead the Future of iGaming and Sports Betting Our client is a global leader in the online gaming and sports betting industry , operating some of the world's most recognised brands. Their footprint spans multiple regulated markets, delivering cutting-edge betting and gaming experiences to millions of customers worldwide. As part of their ambitious international growth strategy, they are seeking a visionary Chief Marketing Officer (CMO) to join their executive leadership team based in London . This is a career-defining opportunity to shape and deliver the marketing vision for a global powerhouse. The CMO will be responsible for leading all marketing activities, driving customer acquisition, engagement, and retention, and building a world-class marketing function aligned with the company's bold growth objectives. Your key job responsibilities as the Chief Marketing Officer (CMO) in London, United Kingdom will include: Define and execute the global marketing strategy, positioning the brand as a market leader in each target geography. Lead the evolution of brand architecture and positioning to resonate with diverse customer bases across multiple cultures and regulatory environments. Drive innovation within the marketing function, ensuring the brand stays ahead of competitors in creativity, technology adoption, and customer engagement. Oversee the development of integrated brand and performance marketing campaigns that build awareness, drive acquisition, and foster loyalty. Ensure marketing campaigns are underpinned by robust customer insights, behavioural data, and market intelligence to maximise relevance and impact. Champion brand consistency while enabling local market adaptations to optimise effectiveness. Develop and implement data-driven acquisition strategies across digital, affiliate, media, and sponsorship channels to attract new customers efficiently and at scale. Drive customer segmentation and lifecycle marketing strategies to enhance engagement, cross-sell, and retention. Oversee the development of tailored CRM strategies to maximise customer lifetime value, loyalty, and advocacy. Build, mentor, and inspire high-performing teams across Brand, Performance Marketing, Digital, CRM, VIP, Sponsorship, and Affiliate functions. Cultivate a culture of creativity, innovation, accountability, and continuous learning within the marketing organisation. Establish best-in-class marketing processes, systems, and governance frameworks to support scale and operational excellence. Embed a data-first approach to all marketing decisions, leveraging advanced analytics, modelling, and marketing technology to drive performance. Champion the use of Martech tools, automation, and AI to optimise targeting, personalisation, and ROI across all customer touchpoints. Executive & Cross-Functional Leadership Operate as a strategic partner to the CEO and fellow C-suite executives, contributing to company-wide strategy and business planning. Collaborate closely with Product, Trading, Technology, and Operations teams to align marketing initiatives with broader organisational goals. Act as an ambassador for the company's culture and values both internally and externally. Requirements for this Chief Marketing Officer (CMO) job in London, United Kingdom : Extensive experience as a CMO or Marketing Director within iGaming, Sports Betting, or closely related high-growth digital entertainment sectors. Proven track record in developing and executing integrated marketing strategies across multiple regulated markets, delivering measurable growth in customer acquisition, engagement, and retention. Deep expertise in digital performance marketing, brand building, customer segmentation, lifecycle marketing, and CRM. Strong commercial acumen with a data-driven mindset and the ability to translate insights into actionable strategies. Inspirational leadership style, with a history of managing and developing large, cross-functional, geographically dispersed marketing teams. Experience in navigating regulated industries, ensuring compliance while driving creativity and innovation. Excellent stakeholder management and communication skills, with the ability to influence at board level. Global mindset with a genuine passion for sports, gaming, digital innovation, and customer experience excellence. Why This Opportunity? Executive Influence - Join the C-suite of a global leader and shape its future success. Global Impact - Lead marketing efforts that engage millions of customers worldwide. Strategic Autonomy - Define and deliver the marketing vision with full executive support. High-Growth Environment - Drive transformation and innovation at scale during a period of significant investment and expansion. Reward & Recognition - Attractive executive remuneration package including base salary, performance-related bonuses, and long-term incentives. Culture & People - Join a forward-thinking organisation with a collaborative, fast-paced, and high-performance culture. If you are a strategic, innovative, and data-driven marketing leader looking to make your mark in the global iGaming and sports betting industry, we would love to hear from you . Kindly send your CV through to for this exciting Chief Marketing Officer (CMO) in London, United Kingdom . Tagged as: Affiliate Marketing, AI in Marketing, B2C marketing, Brand Building, brand strategy, C-Suite Marketing, chief marketing officer, CMO, CRM, Cross-Functional Collaboration, customer acquisition, Customer Engagement, Customer Insights, customer retention, customer segmentation, Data-Driven Marketing, digital entertainment, digital marketing, Executive Marketing, Executive Marketing Jobs, Gambling industry, Global Expansion, Global Marketing, High-Growth Environments, iGaming, lifecycle marketing, London Marketing Jobs, Marketing Analytics, marketing automation, Marketing Director, Marketing Governance, Marketing Innovation, Marketing Jobs in Gaming, Marketing Leadership, MarTech, Media Strategy, Online Gaming, Performance Marketing, Regulated Markets, Senior Marketing Jobs UK, Sponsorship Marketing, Sports Betting, strategic marketing, VIP Marketing About Your Recruiter - Andrew Wicks Job Search I have had a lot of experience in dealing with permanent and temporary recruitment agencies and have become cynical of the whole process. However, having been introduced to Initiate Recruitment after simply recieving a phone call in regard to a job advertisement, this changed. I have received outstanding service from Matthew Aylen who quickly gained an understanding of our requirements and took the time to understand how we work. I highly recommend Initiate Recruitment. Werner Fourie - Head of Design - iProspect SA - South Africa
Hello! We're Teya. Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance. At Teya we believe small, local businesses are the lifeblood of our communities. We're here because we don't believe there's a level playing field that gives small businesses with a fighting chance against the giants of the high street. We're here because we see banks and legacy service providers making things harder for them. We don't think the best technology or the best service should be reserved for those with the biggest headquarters. We're here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us. Become a part of our story. We're looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits. Your Mission The Customer Risk Monitoring team, part of the Acceptance group, is responsible for implementing and maintaining the analytical intelligence that protects Teya and its customers from exposure to financial risks, including fraud and money laundering. Our goals are to minimise financial losses to Teya while maintaining customer trust and ensuring compliance with regulatory requirements. The team aligns very closely with the Ops teams investigating suspicious activities. As the product manager for the Customer Risk Monitoring team, you'll work to create strong partnerships with technical and non-technical stakeholders to ensure alignment between our risk analytics roadmap and the business strategy. This role reports directly to the Head of Product. You'll be expected to work closely with data scientists, data analysts, engineers, and operations specialists, from individual contributors to heads of departments. Job Purpose As an Ongoing Monitoring Product Manager you will play a critical role in defining the standards to monitor the ongoing behaviour of our members to protect the financial services infrastructure from unwanted behaviour, enforce Teya policy, protect against fraud, and ensure Teya maintains compliance with AML regulations actively supporting Teya's commitment to prevent financial crime. The role will cover transaction and other monitoring of member and their behaviour and external information about our members, and subsequent in-depth investigations of monitoring flags and risk issues and events. The monitoring team also performs periodic refreshes of KYB / KYC data held on members. Key accountabilities Transaction and Member Monitoring. Create the team's training on suspicious behaviour and transactionpatterns as well as roll your sleeves up and review alerts where required. KYC / KYB Refreshes. Advise on best practices in the area and be able to roll your sleeves up and conductrefreshes as required. Trend Analysis. Proactively analyse data on identified trends and suggest new transaction monitoring rules to the second line teams. Member Escalations. Manage escalation processes from the team within the first line and to the secondline teams. Rule Setting. Be responsible for proposing, reviewing, and refining customer monitoring rules to enhancerisk detection and mitigation. Continuously assess rule effectiveness and suggest improvements basedon data insights and emerging trends. Collaborative Communication. Produce relevant reporting to senior management and build strong relationships with internal stakeholders, sharing insights and fostering a culture of ongoing monitoringrisk management. Process & System Optimisation. Proactively identify potential areas of improvement and automations and work closely with the product and second line teams to scope and implement. Horizon Scanning. Keep abreast of upcoming regulation change and assess how it may impact upon departmental tasks and present suggestions to the second line teams. Strategic Support. Work closely with the First line operational risk leader and other areas of the First LineOperational risk function to assist in ad-hoc projects. The Role Product Strategy and Roadmap. Contribute to and drive the roadmap for fraud and money laundering prevention, aligning product goals with company objectives and managing trade-offs in metrics. Develop and execute Go-To-Market (GTM) strategies, analyse issues in rollouts, and propose solutions. Collaborate closely with data scientists and data analysts to define data requirements, evaluate model performance, and translate analytical insights into actionable product features. Lead product discovery initiatives to keep our host ahead of industry standards and stay informed about market trends and competitor offerings. Generate insights and analyse past trends, make data-driven decisions to inform product strategy. Understand key engineering concepts such as SLAs, SLOs, availability, reliability, and test environments. Balance technical debt management with new feature releases. Utilise observability tools (logs and metrics) to monitor product performance. Ensure the product meets European regulatory requirements (PCI, GDPR, Data Retention, etc.). Stakeholder Management and Project Coordination. Working with internal experts, including tech, sales, CR, security, compliance, tax, legal and accounting teams, ensuring products and services are secure, compliant, operational, and fit for purpose. Manage external dependencies with key providers. Identify and mitigate risks, build scenarios, and manage project timelines. Using data to identify ancillary opportunities that allow us to serve merchants better. Your Story A minimum of 5 years of experience working in transaction monitoring / ongoing monitoring roles inpayments and or business banking. A deep understanding of the card acquiring and business banking space. Strong knowledge of both the UK and EU AML regulations. Excellent communication and teamwork skills. Highly organized and unafraid to challenge and motivate both yourself and your team. Highlymotivated and enthusiastic individual who thrives working in a fast-paced environment. Experience working with teams implementing data science and AI solutions. Experience working on products and systems requiring to meet strong regulatory requirements and subject to regular audits. Desired -An AML qualification such as ICA or ACAMS or equivalent. The Perks We trust you, so we offer flexible working hours, as long it suits both you and your team Physical and mental health support through our partnership with GymPass, giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support Cycle-to-Work Scheme Health and Life Insurance Pension Scheme 25 days of Annual Leave (+ Bank Holidays) Office snacks every day Friendly, comfortable and informal office environment in Central London Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application-we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.
Jul 24, 2025
Full time
Hello! We're Teya. Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance. At Teya we believe small, local businesses are the lifeblood of our communities. We're here because we don't believe there's a level playing field that gives small businesses with a fighting chance against the giants of the high street. We're here because we see banks and legacy service providers making things harder for them. We don't think the best technology or the best service should be reserved for those with the biggest headquarters. We're here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us. Become a part of our story. We're looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits. Your Mission The Customer Risk Monitoring team, part of the Acceptance group, is responsible for implementing and maintaining the analytical intelligence that protects Teya and its customers from exposure to financial risks, including fraud and money laundering. Our goals are to minimise financial losses to Teya while maintaining customer trust and ensuring compliance with regulatory requirements. The team aligns very closely with the Ops teams investigating suspicious activities. As the product manager for the Customer Risk Monitoring team, you'll work to create strong partnerships with technical and non-technical stakeholders to ensure alignment between our risk analytics roadmap and the business strategy. This role reports directly to the Head of Product. You'll be expected to work closely with data scientists, data analysts, engineers, and operations specialists, from individual contributors to heads of departments. Job Purpose As an Ongoing Monitoring Product Manager you will play a critical role in defining the standards to monitor the ongoing behaviour of our members to protect the financial services infrastructure from unwanted behaviour, enforce Teya policy, protect against fraud, and ensure Teya maintains compliance with AML regulations actively supporting Teya's commitment to prevent financial crime. The role will cover transaction and other monitoring of member and their behaviour and external information about our members, and subsequent in-depth investigations of monitoring flags and risk issues and events. The monitoring team also performs periodic refreshes of KYB / KYC data held on members. Key accountabilities Transaction and Member Monitoring. Create the team's training on suspicious behaviour and transactionpatterns as well as roll your sleeves up and review alerts where required. KYC / KYB Refreshes. Advise on best practices in the area and be able to roll your sleeves up and conductrefreshes as required. Trend Analysis. Proactively analyse data on identified trends and suggest new transaction monitoring rules to the second line teams. Member Escalations. Manage escalation processes from the team within the first line and to the secondline teams. Rule Setting. Be responsible for proposing, reviewing, and refining customer monitoring rules to enhancerisk detection and mitigation. Continuously assess rule effectiveness and suggest improvements basedon data insights and emerging trends. Collaborative Communication. Produce relevant reporting to senior management and build strong relationships with internal stakeholders, sharing insights and fostering a culture of ongoing monitoringrisk management. Process & System Optimisation. Proactively identify potential areas of improvement and automations and work closely with the product and second line teams to scope and implement. Horizon Scanning. Keep abreast of upcoming regulation change and assess how it may impact upon departmental tasks and present suggestions to the second line teams. Strategic Support. Work closely with the First line operational risk leader and other areas of the First LineOperational risk function to assist in ad-hoc projects. The Role Product Strategy and Roadmap. Contribute to and drive the roadmap for fraud and money laundering prevention, aligning product goals with company objectives and managing trade-offs in metrics. Develop and execute Go-To-Market (GTM) strategies, analyse issues in rollouts, and propose solutions. Collaborate closely with data scientists and data analysts to define data requirements, evaluate model performance, and translate analytical insights into actionable product features. Lead product discovery initiatives to keep our host ahead of industry standards and stay informed about market trends and competitor offerings. Generate insights and analyse past trends, make data-driven decisions to inform product strategy. Understand key engineering concepts such as SLAs, SLOs, availability, reliability, and test environments. Balance technical debt management with new feature releases. Utilise observability tools (logs and metrics) to monitor product performance. Ensure the product meets European regulatory requirements (PCI, GDPR, Data Retention, etc.). Stakeholder Management and Project Coordination. Working with internal experts, including tech, sales, CR, security, compliance, tax, legal and accounting teams, ensuring products and services are secure, compliant, operational, and fit for purpose. Manage external dependencies with key providers. Identify and mitigate risks, build scenarios, and manage project timelines. Using data to identify ancillary opportunities that allow us to serve merchants better. Your Story A minimum of 5 years of experience working in transaction monitoring / ongoing monitoring roles inpayments and or business banking. A deep understanding of the card acquiring and business banking space. Strong knowledge of both the UK and EU AML regulations. Excellent communication and teamwork skills. Highly organized and unafraid to challenge and motivate both yourself and your team. Highlymotivated and enthusiastic individual who thrives working in a fast-paced environment. Experience working with teams implementing data science and AI solutions. Experience working on products and systems requiring to meet strong regulatory requirements and subject to regular audits. Desired -An AML qualification such as ICA or ACAMS or equivalent. The Perks We trust you, so we offer flexible working hours, as long it suits both you and your team Physical and mental health support through our partnership with GymPass, giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support Cycle-to-Work Scheme Health and Life Insurance Pension Scheme 25 days of Annual Leave (+ Bank Holidays) Office snacks every day Friendly, comfortable and informal office environment in Central London Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application-we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.
Wyse London are looking for a talented Store Manager, to manage their Kings Road store. The Store Manager will be responsible for the overall management of the store, maintaining and achieving high operational and merchandising standards and goals, building a highly motivated team and developing Sales Consultants to the next level. The Store Manager will also be responsible in ensuring the successful mobilisation of the store with the Head Office Team. The Store Manager will also assist in recruiting the rest of the team. Main responsibilities will include: Meet and greet customers and act as a Brand Ambassador for the Wyse Brand. Analyse available sales reports and data to determine the needs of the business and set business strategies Continuously motivate staff to meet assigned sales and productivity goals Support the development of Sales Consultants' sales techniques, ensuring utilisation of elevated levels of sales and service to maximise sales Demonstrate an in-depth knowledge of the merchandise; ensure selling staff are fluent in all aspects of product knowledge Demonstrate sales leadership for staff by playing an active role on the sales floor Communicates company set KPI's and identifies strategies to ensure performance standards are met Person specification: Enthusiastic, self-confident, well presented and self-motivated Self-starter Strong problem-solving attitude Demonstrable success gained as Store Manager with recognised luxury retail brand Understands and represents the luxury lifestyle image of the brand Strong business acumen-use of business analytics Excellent interpersonal and communication skills Demonstrate leadership capabilities and regularly exceeds expectations A problem solver with a can do attitude 23 days annual leave (excluding bank holidays)
Jul 24, 2025
Full time
Wyse London are looking for a talented Store Manager, to manage their Kings Road store. The Store Manager will be responsible for the overall management of the store, maintaining and achieving high operational and merchandising standards and goals, building a highly motivated team and developing Sales Consultants to the next level. The Store Manager will also be responsible in ensuring the successful mobilisation of the store with the Head Office Team. The Store Manager will also assist in recruiting the rest of the team. Main responsibilities will include: Meet and greet customers and act as a Brand Ambassador for the Wyse Brand. Analyse available sales reports and data to determine the needs of the business and set business strategies Continuously motivate staff to meet assigned sales and productivity goals Support the development of Sales Consultants' sales techniques, ensuring utilisation of elevated levels of sales and service to maximise sales Demonstrate an in-depth knowledge of the merchandise; ensure selling staff are fluent in all aspects of product knowledge Demonstrate sales leadership for staff by playing an active role on the sales floor Communicates company set KPI's and identifies strategies to ensure performance standards are met Person specification: Enthusiastic, self-confident, well presented and self-motivated Self-starter Strong problem-solving attitude Demonstrable success gained as Store Manager with recognised luxury retail brand Understands and represents the luxury lifestyle image of the brand Strong business acumen-use of business analytics Excellent interpersonal and communication skills Demonstrate leadership capabilities and regularly exceeds expectations A problem solver with a can do attitude 23 days annual leave (excluding bank holidays)
Senior Business Development Representative/Team Leader page is loaded Senior Business Development Representative/Team Leader Apply locations GBR-London-5 Canada Square time type Full time posted on Posted 2 Days Ago job requisition id R The Senior Business Development Representative (SBDR) Team Lead is a Player/Coach role in the Opportunity Generation Organization and is vital to the Sales & Marketing process and is tasked with qualifying inbound leads. This Player/Coach (Team Lead) will have dual responsibility of individual target and leading the team of Business Development Representative based in London office. It will be the responsibility of this individual to ensure all BDR's in region receive proper training, facilitate onboarding for new joiners, are in line for quarterly targets, and all other typical tasks of a Team Lead. This is on top of hitting his or her own targets as well. Therole will be primarily focused around researching the Target Accountsandperforming outreach through emails, calls, and social mediawhilstadheringtobest practice contact cadence motionsdeliveredwithinagreed SLA's.These motions will be supported by CRM and Sales Engagement tools. Supportingthis role, new prospects will beidentifiedbycustomer analytics, predictive marketingmodelsandproactiveclient engagementactivitiesacross specified types of financial institutions and corporateentities,within a geographic region or product segment.The role will ultimately use next generation technology and prioritized prospect lists, specialized by client type and the expertise of channel marketing operations. Primary responsibilities: Investigate and research Target Accounts to gain a working understanding of the business, identify key challenges and market motivators for needing a LSEG service, product and/or solution Proactively identify contacts within each accountrelated todefined campaigns or growth opportunities Review, action and executeprioritizedoutbound contacts and inbound leadsfor each account and/or across various financialinstitutions, client types and geographical regions Effectively leverageand usesales engagement tools, system and processes, including but not limited toLSEG'sClient Relationship Management (CRM)system, Sales Automationplatformand predictive marketinginsight data Generate sales opportunities within target accounts Lead the people directly reporting into this role and ensure their learning and development, growth and motivation. To ensure the team achieve their targets for opportunities and Revenue on a regular basis conducting pipeline review with the team and ensure they are trained in entire sales cycle Secondary responsibilities: Identify, establish andnurturerelationshipswith key stakeholders across sales,marketing and operationsto support effective target account growth and collaborativesuccess outcomes Takeresponsibility forongoing learning and developmentrelating toLSEG'sservices, products and solutionsandmaintain and share professional knowledge through education, networking, events, and presentations Identify market trendsand translate them into Outbound marketing and prospecting campaigns Champion LSEG's services, products and solutions tostrengthen the company's brand and market positioninternallywith key stakeholders, existing and/or new clients Qualifications: Outstanding telephone and remote client contact skills that clearly articulate a 'business justification', 'what's in it for the client', obtain 'incremental gain' in order to qualify potential business opportunities Proven record of leading a team of Business development representatives. Ability to provide clients with the best customer experience as possible via standard methodology and 'client first' interactions Ability to make a large number of calls to prospective clients per day and even with constant rejection, have the persistence and positive demeanour to continue to in these efforts every day Able to articulate the benefits of LSEG products and services to potential clients in a concise and pointed manner that fosters greater product curiosity Experience working in a professional, institutional, fast-paced lead generation operation, preferably within financial services marketing or information technology Experience with sales, training, or customer service environment with high inbound/outbound call volumes, and aggressive revenue and sales targets Education Bachelor'sdegreeor equivalent work experience in a similar role LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. HOW TO APPLY? If you want to apply for a job, please click the Apply button. You will then be redirected to our Careers sign-in page where you can enter your existing credentials or set up an account with us. If there is nothing that currently suits you, feel free to send us your Resume/CV About Us LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our organisation Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions Where we work LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more
Jul 24, 2025
Full time
Senior Business Development Representative/Team Leader page is loaded Senior Business Development Representative/Team Leader Apply locations GBR-London-5 Canada Square time type Full time posted on Posted 2 Days Ago job requisition id R The Senior Business Development Representative (SBDR) Team Lead is a Player/Coach role in the Opportunity Generation Organization and is vital to the Sales & Marketing process and is tasked with qualifying inbound leads. This Player/Coach (Team Lead) will have dual responsibility of individual target and leading the team of Business Development Representative based in London office. It will be the responsibility of this individual to ensure all BDR's in region receive proper training, facilitate onboarding for new joiners, are in line for quarterly targets, and all other typical tasks of a Team Lead. This is on top of hitting his or her own targets as well. Therole will be primarily focused around researching the Target Accountsandperforming outreach through emails, calls, and social mediawhilstadheringtobest practice contact cadence motionsdeliveredwithinagreed SLA's.These motions will be supported by CRM and Sales Engagement tools. Supportingthis role, new prospects will beidentifiedbycustomer analytics, predictive marketingmodelsandproactiveclient engagementactivitiesacross specified types of financial institutions and corporateentities,within a geographic region or product segment.The role will ultimately use next generation technology and prioritized prospect lists, specialized by client type and the expertise of channel marketing operations. Primary responsibilities: Investigate and research Target Accounts to gain a working understanding of the business, identify key challenges and market motivators for needing a LSEG service, product and/or solution Proactively identify contacts within each accountrelated todefined campaigns or growth opportunities Review, action and executeprioritizedoutbound contacts and inbound leadsfor each account and/or across various financialinstitutions, client types and geographical regions Effectively leverageand usesales engagement tools, system and processes, including but not limited toLSEG'sClient Relationship Management (CRM)system, Sales Automationplatformand predictive marketinginsight data Generate sales opportunities within target accounts Lead the people directly reporting into this role and ensure their learning and development, growth and motivation. To ensure the team achieve their targets for opportunities and Revenue on a regular basis conducting pipeline review with the team and ensure they are trained in entire sales cycle Secondary responsibilities: Identify, establish andnurturerelationshipswith key stakeholders across sales,marketing and operationsto support effective target account growth and collaborativesuccess outcomes Takeresponsibility forongoing learning and developmentrelating toLSEG'sservices, products and solutionsandmaintain and share professional knowledge through education, networking, events, and presentations Identify market trendsand translate them into Outbound marketing and prospecting campaigns Champion LSEG's services, products and solutions tostrengthen the company's brand and market positioninternallywith key stakeholders, existing and/or new clients Qualifications: Outstanding telephone and remote client contact skills that clearly articulate a 'business justification', 'what's in it for the client', obtain 'incremental gain' in order to qualify potential business opportunities Proven record of leading a team of Business development representatives. Ability to provide clients with the best customer experience as possible via standard methodology and 'client first' interactions Ability to make a large number of calls to prospective clients per day and even with constant rejection, have the persistence and positive demeanour to continue to in these efforts every day Able to articulate the benefits of LSEG products and services to potential clients in a concise and pointed manner that fosters greater product curiosity Experience working in a professional, institutional, fast-paced lead generation operation, preferably within financial services marketing or information technology Experience with sales, training, or customer service environment with high inbound/outbound call volumes, and aggressive revenue and sales targets Education Bachelor'sdegreeor equivalent work experience in a similar role LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. HOW TO APPLY? If you want to apply for a job, please click the Apply button. You will then be redirected to our Careers sign-in page where you can enter your existing credentials or set up an account with us. If there is nothing that currently suits you, feel free to send us your Resume/CV About Us LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our organisation Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions Where we work LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more
We are the industry experts delivering actionable maritime insight, data, technology, and analytics trusted by 60,000 professionals across the globe to drive commercial advantage, evaluate risk, and support the efficient and lawful movement of seaborne trade. Our data is collected only from the most reputable partners and accurate sources, many of which are exclusive to us and our customers. Our advanced analytics, artificial intelligence, and industry expertise transform our unparalleled data into powerful insight delivered through data and analytics platforms and services, news and commentary, and publications that help professionals in maritime operations, risk, and compliance stay well informed. Leading seaborne trade through change with data transparency, innovative technology, and human ingenuity. Role Profile The Data Scientist will join our advanced analytics group to assist us in building various advanced statistical, deterministic and machine learning models to create behavioural profiling on a range of data features relating to the global shipping fleet. This role involves leading a team and customer-facing interactions: Analytical model explainability is a core principle in how we develop models, and our data scientists assist sales and product colleagues with articulating to customers the quality of our analytical models. The role will report to Data Science & Analytics Manager and will be based in the company headquarters in London. Key Responsibilities Analytics / Machine modelling: Manage a multi-location and in-house team to deliver high performance, motivate and lead on career development opportunities Ability to evangelize next-generation infrastructure in analytics space (batch, near real-time, real-time technologies), using both SAS components and AWS tooling (e.g., Redshift, SQS, Kinesis) Strong familiarity with spatial-temporal data sets, with exposure to maritime data preferred Experienced in evaluating, training, and communicating the performance of ML models (e.g., supervised models, such as gradient boosting, logistic regressions etc. and non-supervised approaches, including clustering) Advise product stakeholders on feature and modelling accuracy and potential iterations which may drive improved model reliability and accuracy. Develop a testing framework and test model quality Experience with deployment to production, using standard tools including GitHub, Jenkins, Sagemaker, Docker etc Advanced programming skills in SQL, SAS (desired), Python, and the ability to write production-level code Familiarity with the most standard Python libraries used in ML (e.g., Scikit-Learn, Pandas, Numpy, LightGBM, XGBoost, just to name a few) Foster new and innovative machine-learning techniques and approaches General: Passionate for continuous learning, experimenting, and applying open-source technologies within the machine modelling space Work closely with several data engineering and software engineering scrum teams to incorporate both new and enhancements to models to customer-facing applications Eager to assure quality by a helping in developing strong validation and verification checks in the data engineering and modelling solutions Provides strong technical expertise in adopting and contributing to open-source technologies related to Big Data and analytics Drive significant technology initiatives end-to-end and across multiple layers of data and analytics engineering What we are looking for: Essential Master's degree in Computer Science, Mathematics, Statistics, or a related quantitative field. PhD is a plus Proven proficiency with SQL and Python for data extraction, analysis, and modelling Strong understanding of machine learning algorithms, predictive modelling, and data mining Excellent communication skills, with the ability to explain complex concepts to a non-technical audience Highly analytical and detail-oriented with a passion for digging into data and problem-solving Proficiency in developing code with Python and SQL Desirable: Experience in developing analytical models using the SAS platform, and/or experience writing models in SAS Proficiency with SAS Base Experience with AWS or similar cloud-based environments Prior experience in the Maritime industry, specific knowledge of AIS (Automatic Identification System) messages Our Promise to You - Company Benefits 25 Days Holiday rising to 27 after 2 years' service Day off for your birthday - because you deserve to celebrate Life Assurance for 4 x Salary Company pension scheme: employee contribution of 5% basic salary, matched by an employer contribution of 5% Up to 4 Days Paid Volunteering per year to support causes you care about Additional leave for life events such as getting married or moving house Healthy Lifestyle Subsidy up to £250 annually Enhanced Family Leave including maternity, paternity, and shared parental leave Work from anywhere policy (up to 4 weeks per year, subject to approval) - giving you the flexibility to blend work and life on your terms Cycle to Work scheme Flexible benefits: Private Healthcare Plan, Dental Insurance, Medical Expenses Cash Plan, Health Screening, Critical Illness Cover, Employee Assistance Programme and option to purchase 3 additional days of annual leave. We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most, but not all the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. We do not discriminate based on race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law. Please let us know of any adjustments we need to make for you to show us your best self.
Jul 24, 2025
Full time
We are the industry experts delivering actionable maritime insight, data, technology, and analytics trusted by 60,000 professionals across the globe to drive commercial advantage, evaluate risk, and support the efficient and lawful movement of seaborne trade. Our data is collected only from the most reputable partners and accurate sources, many of which are exclusive to us and our customers. Our advanced analytics, artificial intelligence, and industry expertise transform our unparalleled data into powerful insight delivered through data and analytics platforms and services, news and commentary, and publications that help professionals in maritime operations, risk, and compliance stay well informed. Leading seaborne trade through change with data transparency, innovative technology, and human ingenuity. Role Profile The Data Scientist will join our advanced analytics group to assist us in building various advanced statistical, deterministic and machine learning models to create behavioural profiling on a range of data features relating to the global shipping fleet. This role involves leading a team and customer-facing interactions: Analytical model explainability is a core principle in how we develop models, and our data scientists assist sales and product colleagues with articulating to customers the quality of our analytical models. The role will report to Data Science & Analytics Manager and will be based in the company headquarters in London. Key Responsibilities Analytics / Machine modelling: Manage a multi-location and in-house team to deliver high performance, motivate and lead on career development opportunities Ability to evangelize next-generation infrastructure in analytics space (batch, near real-time, real-time technologies), using both SAS components and AWS tooling (e.g., Redshift, SQS, Kinesis) Strong familiarity with spatial-temporal data sets, with exposure to maritime data preferred Experienced in evaluating, training, and communicating the performance of ML models (e.g., supervised models, such as gradient boosting, logistic regressions etc. and non-supervised approaches, including clustering) Advise product stakeholders on feature and modelling accuracy and potential iterations which may drive improved model reliability and accuracy. Develop a testing framework and test model quality Experience with deployment to production, using standard tools including GitHub, Jenkins, Sagemaker, Docker etc Advanced programming skills in SQL, SAS (desired), Python, and the ability to write production-level code Familiarity with the most standard Python libraries used in ML (e.g., Scikit-Learn, Pandas, Numpy, LightGBM, XGBoost, just to name a few) Foster new and innovative machine-learning techniques and approaches General: Passionate for continuous learning, experimenting, and applying open-source technologies within the machine modelling space Work closely with several data engineering and software engineering scrum teams to incorporate both new and enhancements to models to customer-facing applications Eager to assure quality by a helping in developing strong validation and verification checks in the data engineering and modelling solutions Provides strong technical expertise in adopting and contributing to open-source technologies related to Big Data and analytics Drive significant technology initiatives end-to-end and across multiple layers of data and analytics engineering What we are looking for: Essential Master's degree in Computer Science, Mathematics, Statistics, or a related quantitative field. PhD is a plus Proven proficiency with SQL and Python for data extraction, analysis, and modelling Strong understanding of machine learning algorithms, predictive modelling, and data mining Excellent communication skills, with the ability to explain complex concepts to a non-technical audience Highly analytical and detail-oriented with a passion for digging into data and problem-solving Proficiency in developing code with Python and SQL Desirable: Experience in developing analytical models using the SAS platform, and/or experience writing models in SAS Proficiency with SAS Base Experience with AWS or similar cloud-based environments Prior experience in the Maritime industry, specific knowledge of AIS (Automatic Identification System) messages Our Promise to You - Company Benefits 25 Days Holiday rising to 27 after 2 years' service Day off for your birthday - because you deserve to celebrate Life Assurance for 4 x Salary Company pension scheme: employee contribution of 5% basic salary, matched by an employer contribution of 5% Up to 4 Days Paid Volunteering per year to support causes you care about Additional leave for life events such as getting married or moving house Healthy Lifestyle Subsidy up to £250 annually Enhanced Family Leave including maternity, paternity, and shared parental leave Work from anywhere policy (up to 4 weeks per year, subject to approval) - giving you the flexibility to blend work and life on your terms Cycle to Work scheme Flexible benefits: Private Healthcare Plan, Dental Insurance, Medical Expenses Cash Plan, Health Screening, Critical Illness Cover, Employee Assistance Programme and option to purchase 3 additional days of annual leave. We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most, but not all the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. We do not discriminate based on race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law. Please let us know of any adjustments we need to make for you to show us your best self.
Principal Data Engineer - Core Systems Team Hybrid in London / Remote within UK The company Imagine a world where every small business has the power to thrive. That's the world we're building at iwoca. Small businesses aren't just statistics - they're the heartbeat of our communities, the character of our high streets, and the engine of our economy. Since 2012, we've revolutionised how these businesses access finance, turning what was once a lengthy, frustrating process into something remarkable: funding that's fast, flexible, and actually works for modern businesses. Our impact speaks for itself: we've provided billions in funding to over 150,000 businesses across Europe, making us one of the continent's leading fintech innovators. But we're just getting started. Our mission? To empower one million businesses with the financial tools they deserve. We combine cutting-edge technology and data science with genuine human understanding to make finance feel less like a barrier and more like a superpower. Whether it's managing cash flow or seizing unexpected opportunities, we ensure businesses get the funds they need - often within minutes. The team You'll join the Core Systems team, who are responsible for driving innovation across the business by optimising development, building data systems, and continuously improving iwoca products. We follow Agile-inspired processes, using continuous integration and delivery, so that features go live in days or weeks, not months or years. The role As the Principal Data Engineer, you'll be responsible for our data platform. You'll define our data strategy, drive the evolution of our data infrastructure, and ensure our data systems enable impactful decision-making across the business. The Projects You'll identify and lead a range of strategic data engineering projects, driving improvements across our data systems, platforms, and infrastructure to support innovation, efficiency, and growth, such as: Evolve Our Snowflake Data Warehouse: Take ownership of our Snowflake platform to ensure it is a highly efficient and accessible resource for the business. Implement best practices for performance optimisation, scalability, and cost management, empowering teams to access and utilise data seamlessly. Streamline Data Pipelines: Lead the development and optimisation of data pipelines using DBT , enabling faster and more reliable data flows. Enhance Data Governance and Quality: Design and implement robust data governance frameworks, ensuring high data quality, compliance, and consistency. Develop Scalable Data Models: Collaborate with analysts and data scientists to design and maintain data models that enable more intuitive use for reporting, machine learning, and advanced analytics. Research and Adopt Emerging Data Technologies: Stay ahead of industry trends by researching emerging tools and frameworks. Recommend and lead the adoption of innovations that enhance our data engineering capabilities, ensuring we remain competitive and forward-thinking. The requirements Essential: Expertise in Snowflake, including performance optimisation, cost management, and advanced data warehousing techniques. Experience in designing and implementing scalable data architectures that meet the needs of complex, data-driven organisations. Strong SQL skills and a solid understanding of relational databases (e.g., PostgreSQL). Bonus: Advanced LookML knowledge and experience building data visualisation tools. Skilled in building and managing real-time and batch data pipelines using Kafka and DBT. Familiarity with Docker, Terraform, and Kubernetes for application orchestration and deployment. A strong numerical or technical background, ideally with a degree in mathematics, physics, computer science, engineering, or a related field. Understanding of data science concepts and experience collaborating with data scientists to productionise machine learning models. Active participation in tech or open-source communities, with a passion for sharing knowledge and inspiring others. Strong communication skills, with the ability to translate complex business needs into effective technical solutions. The salary We expect to pay from £100,000 - £160,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews. The culture At iwoca, we prioritise a culture of learning, growth, and support, and invest in the professional development of our team members. We value thought and skill diversity, and encourage you to explore new areas of interest to help us innovate and improve our products and services. The offices We put a lot of effort into making iwoca a great place to work: Offices in London, Leeds, and Frankfurt with plenty of drinks and snacks Events and clubs, like bingo, comedy nights, yoga classes, football, etc. The benefits Flexible working. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave,and unlimited unpaid leave. A one-month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% pension contributions to total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year, we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse.
Jul 24, 2025
Full time
Principal Data Engineer - Core Systems Team Hybrid in London / Remote within UK The company Imagine a world where every small business has the power to thrive. That's the world we're building at iwoca. Small businesses aren't just statistics - they're the heartbeat of our communities, the character of our high streets, and the engine of our economy. Since 2012, we've revolutionised how these businesses access finance, turning what was once a lengthy, frustrating process into something remarkable: funding that's fast, flexible, and actually works for modern businesses. Our impact speaks for itself: we've provided billions in funding to over 150,000 businesses across Europe, making us one of the continent's leading fintech innovators. But we're just getting started. Our mission? To empower one million businesses with the financial tools they deserve. We combine cutting-edge technology and data science with genuine human understanding to make finance feel less like a barrier and more like a superpower. Whether it's managing cash flow or seizing unexpected opportunities, we ensure businesses get the funds they need - often within minutes. The team You'll join the Core Systems team, who are responsible for driving innovation across the business by optimising development, building data systems, and continuously improving iwoca products. We follow Agile-inspired processes, using continuous integration and delivery, so that features go live in days or weeks, not months or years. The role As the Principal Data Engineer, you'll be responsible for our data platform. You'll define our data strategy, drive the evolution of our data infrastructure, and ensure our data systems enable impactful decision-making across the business. The Projects You'll identify and lead a range of strategic data engineering projects, driving improvements across our data systems, platforms, and infrastructure to support innovation, efficiency, and growth, such as: Evolve Our Snowflake Data Warehouse: Take ownership of our Snowflake platform to ensure it is a highly efficient and accessible resource for the business. Implement best practices for performance optimisation, scalability, and cost management, empowering teams to access and utilise data seamlessly. Streamline Data Pipelines: Lead the development and optimisation of data pipelines using DBT , enabling faster and more reliable data flows. Enhance Data Governance and Quality: Design and implement robust data governance frameworks, ensuring high data quality, compliance, and consistency. Develop Scalable Data Models: Collaborate with analysts and data scientists to design and maintain data models that enable more intuitive use for reporting, machine learning, and advanced analytics. Research and Adopt Emerging Data Technologies: Stay ahead of industry trends by researching emerging tools and frameworks. Recommend and lead the adoption of innovations that enhance our data engineering capabilities, ensuring we remain competitive and forward-thinking. The requirements Essential: Expertise in Snowflake, including performance optimisation, cost management, and advanced data warehousing techniques. Experience in designing and implementing scalable data architectures that meet the needs of complex, data-driven organisations. Strong SQL skills and a solid understanding of relational databases (e.g., PostgreSQL). Bonus: Advanced LookML knowledge and experience building data visualisation tools. Skilled in building and managing real-time and batch data pipelines using Kafka and DBT. Familiarity with Docker, Terraform, and Kubernetes for application orchestration and deployment. A strong numerical or technical background, ideally with a degree in mathematics, physics, computer science, engineering, or a related field. Understanding of data science concepts and experience collaborating with data scientists to productionise machine learning models. Active participation in tech or open-source communities, with a passion for sharing knowledge and inspiring others. Strong communication skills, with the ability to translate complex business needs into effective technical solutions. The salary We expect to pay from £100,000 - £160,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews. The culture At iwoca, we prioritise a culture of learning, growth, and support, and invest in the professional development of our team members. We value thought and skill diversity, and encourage you to explore new areas of interest to help us innovate and improve our products and services. The offices We put a lot of effort into making iwoca a great place to work: Offices in London, Leeds, and Frankfurt with plenty of drinks and snacks Events and clubs, like bingo, comedy nights, yoga classes, football, etc. The benefits Flexible working. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave,and unlimited unpaid leave. A one-month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% pension contributions to total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year, we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse.
Job Description Job Role: Digital Finance Transformation Senior Manager Location: London, Manchester, Newcastle, Edinburgh (location flexible) Salary: Competitive Career Level: L6 Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Within CFO and Enterprise Value, we bring distinctive capabilities serving the CFO priorities to increase enterprise value and steward the digitalization of the entire enterprise. We help our clients keep up with fast-changing regulations and innovations as well as changing market conditions. You will be part of a team that brings to our client's industry-leading best practices, technologies and strategies in everything from finance strategy to finance process excellence, financial planning, consolidation and analytics as well as ESG. You'll learn, grow and advance in an innovative culture thatthrives on shared success, diverse ways of thinking and enables boundaryless opportunitiesthat candrive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you.As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Senior Manager within CFO and Enterprise Value, you will: Lead and manage CFO&EV engagements, including finance transformation, process improvement, technology implementation, and strategic advisory projects, to deliver tangible value and drive business outcomes for Consumer / Products clients Cultivate trusted relationships with senior client leaders, deeply understanding their business needs and aligning solutions with their objectives and industry best practices Manage project scope, budget, timeline, and resources, proactively identifying and mitigating risks to ensure smooth project execution and adherence to quality standards and compliance requirements Spearhead business development activities, including crafting compelling proposals and presentations for senior stakeholders to drive growth and expand client engagements Collaborate with cross-functional teams, including technology, operations, and strategy professionals, to deliver integrated solutions that address clients' complex finance and business needs Provide strategic advice and thought leadership to clients on a wide range of finance-related topics Contribute to the growth of the CFO&EV practice by developing thought leadership content, collaborating with internal teams across Accenture, and building capabilities through innovative offerings and assets. Lead and inspire high-performing multidisciplinary teams, fostering a collaborative environment, mentoring team members, and contributing to their performance management Qualification We are looking for following skills and experience for Digital Finance Transformation Senior Manager: Extensive experience in digital finance transformation projects and designing/delivering large-scale transformations through Platforms such as SAP. Demonstrated proficiency in key finance technologies and data, including cloud ERP platforms (SAP, Oracle, Workday, Microsoft Dynamics etc.). Practical knowledge of cutting-edge technologies (GEN AI, RPA, Analytics) and their application in a finance context. In-depth process expertise in designing optimized and digitized Finance processes (Record-to-Report, Order-to-Cash, Purchase-to-Pay, Acquire-to-Retire) Expertise in developing compelling business cases highlighting the financial benefits and ROI of platform investments. Set Yourself Apart: Proven track record of delivering significant business outcomes for large Consumer / Product clients Experience in design thinking and agile project delivery methodologies Professional Finance or Accounting qualification (ACA, CIMA, ACCA) with first-time passes desirable, MBA a plus Highly credible with the ability to build strong relationships at all levels of management. Exceptional analytical and problem-solving skills with the ability to quickly grasp complex issues. Strong collaboration, communication, planning, influencing, prioritization, and time management skills. Driven, results-oriented, with a passion for overcoming challenges, adapting to change, and achieving success. Experience managing a sales pipeline and leading the bid/proposal process. Flexibility to travel as required to meet client needs What's in it for you At Accenture in addition to a competitive basic salary, you will alsohave an extensive benefits package which includes30 days'vacation per year,private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Join Accenture to work at the heart of change. Visit us at .
Jul 24, 2025
Full time
Job Description Job Role: Digital Finance Transformation Senior Manager Location: London, Manchester, Newcastle, Edinburgh (location flexible) Salary: Competitive Career Level: L6 Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Within CFO and Enterprise Value, we bring distinctive capabilities serving the CFO priorities to increase enterprise value and steward the digitalization of the entire enterprise. We help our clients keep up with fast-changing regulations and innovations as well as changing market conditions. You will be part of a team that brings to our client's industry-leading best practices, technologies and strategies in everything from finance strategy to finance process excellence, financial planning, consolidation and analytics as well as ESG. You'll learn, grow and advance in an innovative culture thatthrives on shared success, diverse ways of thinking and enables boundaryless opportunitiesthat candrive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you.As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Senior Manager within CFO and Enterprise Value, you will: Lead and manage CFO&EV engagements, including finance transformation, process improvement, technology implementation, and strategic advisory projects, to deliver tangible value and drive business outcomes for Consumer / Products clients Cultivate trusted relationships with senior client leaders, deeply understanding their business needs and aligning solutions with their objectives and industry best practices Manage project scope, budget, timeline, and resources, proactively identifying and mitigating risks to ensure smooth project execution and adherence to quality standards and compliance requirements Spearhead business development activities, including crafting compelling proposals and presentations for senior stakeholders to drive growth and expand client engagements Collaborate with cross-functional teams, including technology, operations, and strategy professionals, to deliver integrated solutions that address clients' complex finance and business needs Provide strategic advice and thought leadership to clients on a wide range of finance-related topics Contribute to the growth of the CFO&EV practice by developing thought leadership content, collaborating with internal teams across Accenture, and building capabilities through innovative offerings and assets. Lead and inspire high-performing multidisciplinary teams, fostering a collaborative environment, mentoring team members, and contributing to their performance management Qualification We are looking for following skills and experience for Digital Finance Transformation Senior Manager: Extensive experience in digital finance transformation projects and designing/delivering large-scale transformations through Platforms such as SAP. Demonstrated proficiency in key finance technologies and data, including cloud ERP platforms (SAP, Oracle, Workday, Microsoft Dynamics etc.). Practical knowledge of cutting-edge technologies (GEN AI, RPA, Analytics) and their application in a finance context. In-depth process expertise in designing optimized and digitized Finance processes (Record-to-Report, Order-to-Cash, Purchase-to-Pay, Acquire-to-Retire) Expertise in developing compelling business cases highlighting the financial benefits and ROI of platform investments. Set Yourself Apart: Proven track record of delivering significant business outcomes for large Consumer / Product clients Experience in design thinking and agile project delivery methodologies Professional Finance or Accounting qualification (ACA, CIMA, ACCA) with first-time passes desirable, MBA a plus Highly credible with the ability to build strong relationships at all levels of management. Exceptional analytical and problem-solving skills with the ability to quickly grasp complex issues. Strong collaboration, communication, planning, influencing, prioritization, and time management skills. Driven, results-oriented, with a passion for overcoming challenges, adapting to change, and achieving success. Experience managing a sales pipeline and leading the bid/proposal process. Flexibility to travel as required to meet client needs What's in it for you At Accenture in addition to a competitive basic salary, you will alsohave an extensive benefits package which includes30 days'vacation per year,private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Join Accenture to work at the heart of change. Visit us at .
The Head of Recruitment & Retention will drive EMJ's growth by attracting, hiring, and retaining top talent aligned with our values and goals, building high-performing teams and enhancing our employer brand. What's in it for you: Join our ambitious team and gain opportunities for growth , development, and real impact on our company's success. Enjoy Bupa medical cashback after passing probation and Aviva private medical insurance after one year, keeping you covered when it matters most. Our Bike to Work scheme helps you save money and stay active on your commute. Start with 25 days of holiday , plus an extra day for each year of service (up to 30 days!). We offer enhanced maternity leave , ensuring time to bond with your baby. From our legendary Summer Ball to festive Christmas celebrations, we love bringing everyone together. Who you are: Extensive experience in developing and implementing effective talent acquisition and retention strategies . Minimum of 3+ years of proven experience leading and mentoring recruitment teams of 3 or more individuals. Demonstrated ability to generate innovative approaches to attract high-calibre candidates . Strong understanding and experience in developing and executing employee retention initiatives . A genuine passion for the field of recruitment and a deep understanding of its strategic importance to business success. Ideally, a combination of in-house and recruitment agency experience . What you'll do: Design and implement recruitment strategies that consistently attract high-performing, gold medal-winning talent who not only meet the skills criteria but also embody EMJ's values and culture. Lead and manage the full recruitment lifecycle across all departments, ensuring every stage - from initial job brief through to offer and onboarding - is delivered with precision, pace, and a values-driven approach that reflects EMJ's high-performance standards. Build and champion EMJ's employer brand , creating engaging content, campaigns, and outreach strategies that communicate our unique culture, mission, and growth journey, making EMJ a destination workplace in the eyes of top-tier talent. Ensure a seamless, world-class candidate experience , treating every applicant with respect and care, and optimising every touchpoint - from initial contact to first day - to reflect EMJ's commitment to excellence and people-first values. Manage, mentor, and develop internal recruitment team members , as well as external recruitment partners, to maintain a high-performing, values-aligned hiring function that operates as a strategic partner to the business. Leverage data, analytics, and industry insights to measure recruitment effectiveness, identify areas for improvement, and make evidence-based decisions that drive better hiring outcomes and long-term retention. Collaborate closely with EMJ's leadership team to forecast talent needs, support workforce planning, and ensure hiring strategies align with future business objectives, organisational design, and team capabilities. Key Information Salary: £70 - £75k R eports to: Chief Content Officer Hours: 8.30am - 5pm, Mon-Fri Working pattern: Up to 2 days flexibility to work from home (FT in office during probation) Location: This role is based onsite in our London/Moorgate office We offer a hybrid work environment, balancing office and remote work. To support your training and development during your initial three-month probation, this period will be fully office-based, five days a week. Following this, we anticipate a regular office presence of at least three days a week to maintain collaboration and team connection. About EMJ EMJ'spurpose is to elevate the quality of healthcare globally, by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners, enabling healthcare professionals to become the best versions of themselves. Similarly we equip our employees with all the skills, tools and knowledge they need to be in the top 10% of what they do andcreate Gold Medal Winners in the company. At EMJ, we believe in Taking care of your own: We all need to be proactive and responsible for our own actions. This will lead to an inspiring place to work that we are all proud of. Going the extra mile: Always give your best performance, this will create a team that is different to anything else, full of hard working, gold medal winners. Entire buy in: Everyone has loyalty to our vision, values, culture, and the long-term goals of EMJ. We are committed to doing so in a positive and passionate way. Find out more about us and careers at EMJ. Application process: Your CV will be reviewed by the Recruitment team. If successful, we will be in touch to arrange a Teams call. Following this there will be a 2-stage interview process, one focused on competencies and one on the EMJ values.
Jul 24, 2025
Full time
The Head of Recruitment & Retention will drive EMJ's growth by attracting, hiring, and retaining top talent aligned with our values and goals, building high-performing teams and enhancing our employer brand. What's in it for you: Join our ambitious team and gain opportunities for growth , development, and real impact on our company's success. Enjoy Bupa medical cashback after passing probation and Aviva private medical insurance after one year, keeping you covered when it matters most. Our Bike to Work scheme helps you save money and stay active on your commute. Start with 25 days of holiday , plus an extra day for each year of service (up to 30 days!). We offer enhanced maternity leave , ensuring time to bond with your baby. From our legendary Summer Ball to festive Christmas celebrations, we love bringing everyone together. Who you are: Extensive experience in developing and implementing effective talent acquisition and retention strategies . Minimum of 3+ years of proven experience leading and mentoring recruitment teams of 3 or more individuals. Demonstrated ability to generate innovative approaches to attract high-calibre candidates . Strong understanding and experience in developing and executing employee retention initiatives . A genuine passion for the field of recruitment and a deep understanding of its strategic importance to business success. Ideally, a combination of in-house and recruitment agency experience . What you'll do: Design and implement recruitment strategies that consistently attract high-performing, gold medal-winning talent who not only meet the skills criteria but also embody EMJ's values and culture. Lead and manage the full recruitment lifecycle across all departments, ensuring every stage - from initial job brief through to offer and onboarding - is delivered with precision, pace, and a values-driven approach that reflects EMJ's high-performance standards. Build and champion EMJ's employer brand , creating engaging content, campaigns, and outreach strategies that communicate our unique culture, mission, and growth journey, making EMJ a destination workplace in the eyes of top-tier talent. Ensure a seamless, world-class candidate experience , treating every applicant with respect and care, and optimising every touchpoint - from initial contact to first day - to reflect EMJ's commitment to excellence and people-first values. Manage, mentor, and develop internal recruitment team members , as well as external recruitment partners, to maintain a high-performing, values-aligned hiring function that operates as a strategic partner to the business. Leverage data, analytics, and industry insights to measure recruitment effectiveness, identify areas for improvement, and make evidence-based decisions that drive better hiring outcomes and long-term retention. Collaborate closely with EMJ's leadership team to forecast talent needs, support workforce planning, and ensure hiring strategies align with future business objectives, organisational design, and team capabilities. Key Information Salary: £70 - £75k R eports to: Chief Content Officer Hours: 8.30am - 5pm, Mon-Fri Working pattern: Up to 2 days flexibility to work from home (FT in office during probation) Location: This role is based onsite in our London/Moorgate office We offer a hybrid work environment, balancing office and remote work. To support your training and development during your initial three-month probation, this period will be fully office-based, five days a week. Following this, we anticipate a regular office presence of at least three days a week to maintain collaboration and team connection. About EMJ EMJ'spurpose is to elevate the quality of healthcare globally, by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners, enabling healthcare professionals to become the best versions of themselves. Similarly we equip our employees with all the skills, tools and knowledge they need to be in the top 10% of what they do andcreate Gold Medal Winners in the company. At EMJ, we believe in Taking care of your own: We all need to be proactive and responsible for our own actions. This will lead to an inspiring place to work that we are all proud of. Going the extra mile: Always give your best performance, this will create a team that is different to anything else, full of hard working, gold medal winners. Entire buy in: Everyone has loyalty to our vision, values, culture, and the long-term goals of EMJ. We are committed to doing so in a positive and passionate way. Find out more about us and careers at EMJ. Application process: Your CV will be reviewed by the Recruitment team. If successful, we will be in touch to arrange a Teams call. Following this there will be a 2-stage interview process, one focused on competencies and one on the EMJ values.
Head of Client Service Excellence page is loaded Head of Client Service Excellence Apply locations Cannon Street, London time type Full time posted on Posted 2 Days Ago job requisition id R_15017 Job Title Head of Client Service Excellence Job Description So, who are we? Hello, we're IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our platforms. We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers. We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth. Your role in the Team's Success IG Group's Head of Client Service Excellence is a senior leadership position within the Trading & Operations function and a key stakeholder for growth and success across the group. We're seeking a proven customer service excellence leader who can architect our future-state service vision and strategy, and elevate our client service to world-class standards. This role requires someone who has built exceptional service operations and can leverage their expertise to rapidly transform our capabilities through strategic digital enablement. This is a rare opportunity to define the "north star" for customer service excellence in fintech, creating a digital-first service model that will enable exponential scaling, balancing automation and AI with human support, across complex, multi-jurisdictional operations. What you'll do Service Excellence Leadership Conduct rapid assessment of current state vs. best-in-class standards and identify opportunities for immediate improvement then sustained quality and transformation Import and adapt proven service excellence frameworks to IG Group context, leveraging experience from world-class, customer-first operating models Establish what "digital service excellence" means for our diverse clients, future audiences and complex product portfolio Future vision and strategy development Define the future state of IG Group's global customer servicing, and architect a comprehensive digital-first service model optimised for scalable growth and automation Collaborate with transformation teams to create an implementation roadmap that balances cutting-edge technology with the complexities of regulated financial services Drive the evolution from reactive support to proactive, predictive, personalised customer engagement Digital transformation partnership Partner closely with transformation teams to leverage their technical expertise while providing service excellence direction Guide the strategic integration of AI, machine learning, and intelligent automation technologies to enhance service delivery Champion omnichannel digital service delivery across web, mobile, and emerging platforms Ensure digital initiatives are grounded in proven service excellence methodologies Performance framework design Embed KPIs and metrics that drive digital-first behaviours and service quality, balancing automation efficiency with regulatory compliance and high performance Develop dashboards and analytics that provide real-time insights into digital transformation progress Technology strategy and innovation Evaluate and recommend next-generation customer service technologies and platforms Lead the strategic development of generative and agentic AI, and other self-service capabilities Design intelligent routing and escalation frameworks that optimize both automation and human expertise Champion the integration of customer data and analytics to drive personalized, predictive service experiences Cross-functional collaboration Partner closely with the Head of Client Services Operations to ensure seamless integration of digital and operational strategies Collaborate with technology transformation teams to align customer service evolution with broader digital initiatives Work with product teams to integrate service capabilities into client-facing platforms Engage with risk and compliance teams to embed regulatory requirements into digital service design What we are looking for Customer excellence experience Several years leading customer service strategy and/or operations with demonstrable excellence outcomes Track record of achieving top-tier customer satisfaction metrics (NPS 70+, CSAT 90%+, or equivalent industry benchmarks) and significant automation rates (>50%) Experience designing and implementing digital-first service models at scale Proven ability to rapidly improve service quality through structured approaches Deep knowledge of service excellence frameworks, methodologies, and best practices Experience building customer-centric cultures and high-performing service teams Knowledge transfer & best practice implementation Demonstrated success importing and adapting best practices from to accelerate service maturity Ability to benchmark against industry leaders and identify quick wins for immediate impact Experience achieving step-change improvements in service quality without reinventing the wheel Track record of successfully translating service excellence frameworks across different business contexts Digital transformation experience Successful partnership with digital transformation in customer service environments Experience working with technology teams to achieve significant automation rates Understanding of how to enhance proven service methodologies through digital enablement Technology leadership Deep understanding of customer service technologies including AI, chatbots, and automation platforms Experience with Intercom or Genesys preferred; or similar advanced customer communication platforms Knowledge of CRM integration, API development, and omnichannel technology stacks Understanding of data analytics, machine learning, and predictive customer service applications Strategic vision Exceptional ability to create compelling future-state visions and transformation roadmaps Experience translating complex business requirements into digital service strategies Strategic mindset with ability to anticipate future customer needs and market trends Performance and measurement Experience in designing KPI frameworks for digital transformation initiatives Working knowledge of customer experience analytics and performance measurement tools Understanding of how to drive behavioural change through metrics and incentive design Knowledge of digital service benchmarking and industry best practices Collaboration and influence Strong partnership skills for working with operations, technology, and commercial teams Ability to influence without direct authority and build consensus around digital transformation Experience managing complex stakeholder relationships across multiple jurisdictions Excellent communication skills for presenting transformation strategies to senior leadership How we work We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction: Lead and Inspire: Drives trust, alignment, and enthusiasm Think Big: Focus on the problems that most impact commercial outcomes Champion the client: Understand and prioritise client's needs Deliver at pace: Push for fast, sustainable growth; Raise the bar: Take ownership, be accountable and share feedback We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here. The Perks Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work. Learn more about the Perks here ! Join us for this exciting journey. Apply now! Number of openings 1
Jul 24, 2025
Full time
Head of Client Service Excellence page is loaded Head of Client Service Excellence Apply locations Cannon Street, London time type Full time posted on Posted 2 Days Ago job requisition id R_15017 Job Title Head of Client Service Excellence Job Description So, who are we? Hello, we're IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our platforms. We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers. We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth. Your role in the Team's Success IG Group's Head of Client Service Excellence is a senior leadership position within the Trading & Operations function and a key stakeholder for growth and success across the group. We're seeking a proven customer service excellence leader who can architect our future-state service vision and strategy, and elevate our client service to world-class standards. This role requires someone who has built exceptional service operations and can leverage their expertise to rapidly transform our capabilities through strategic digital enablement. This is a rare opportunity to define the "north star" for customer service excellence in fintech, creating a digital-first service model that will enable exponential scaling, balancing automation and AI with human support, across complex, multi-jurisdictional operations. What you'll do Service Excellence Leadership Conduct rapid assessment of current state vs. best-in-class standards and identify opportunities for immediate improvement then sustained quality and transformation Import and adapt proven service excellence frameworks to IG Group context, leveraging experience from world-class, customer-first operating models Establish what "digital service excellence" means for our diverse clients, future audiences and complex product portfolio Future vision and strategy development Define the future state of IG Group's global customer servicing, and architect a comprehensive digital-first service model optimised for scalable growth and automation Collaborate with transformation teams to create an implementation roadmap that balances cutting-edge technology with the complexities of regulated financial services Drive the evolution from reactive support to proactive, predictive, personalised customer engagement Digital transformation partnership Partner closely with transformation teams to leverage their technical expertise while providing service excellence direction Guide the strategic integration of AI, machine learning, and intelligent automation technologies to enhance service delivery Champion omnichannel digital service delivery across web, mobile, and emerging platforms Ensure digital initiatives are grounded in proven service excellence methodologies Performance framework design Embed KPIs and metrics that drive digital-first behaviours and service quality, balancing automation efficiency with regulatory compliance and high performance Develop dashboards and analytics that provide real-time insights into digital transformation progress Technology strategy and innovation Evaluate and recommend next-generation customer service technologies and platforms Lead the strategic development of generative and agentic AI, and other self-service capabilities Design intelligent routing and escalation frameworks that optimize both automation and human expertise Champion the integration of customer data and analytics to drive personalized, predictive service experiences Cross-functional collaboration Partner closely with the Head of Client Services Operations to ensure seamless integration of digital and operational strategies Collaborate with technology transformation teams to align customer service evolution with broader digital initiatives Work with product teams to integrate service capabilities into client-facing platforms Engage with risk and compliance teams to embed regulatory requirements into digital service design What we are looking for Customer excellence experience Several years leading customer service strategy and/or operations with demonstrable excellence outcomes Track record of achieving top-tier customer satisfaction metrics (NPS 70+, CSAT 90%+, or equivalent industry benchmarks) and significant automation rates (>50%) Experience designing and implementing digital-first service models at scale Proven ability to rapidly improve service quality through structured approaches Deep knowledge of service excellence frameworks, methodologies, and best practices Experience building customer-centric cultures and high-performing service teams Knowledge transfer & best practice implementation Demonstrated success importing and adapting best practices from to accelerate service maturity Ability to benchmark against industry leaders and identify quick wins for immediate impact Experience achieving step-change improvements in service quality without reinventing the wheel Track record of successfully translating service excellence frameworks across different business contexts Digital transformation experience Successful partnership with digital transformation in customer service environments Experience working with technology teams to achieve significant automation rates Understanding of how to enhance proven service methodologies through digital enablement Technology leadership Deep understanding of customer service technologies including AI, chatbots, and automation platforms Experience with Intercom or Genesys preferred; or similar advanced customer communication platforms Knowledge of CRM integration, API development, and omnichannel technology stacks Understanding of data analytics, machine learning, and predictive customer service applications Strategic vision Exceptional ability to create compelling future-state visions and transformation roadmaps Experience translating complex business requirements into digital service strategies Strategic mindset with ability to anticipate future customer needs and market trends Performance and measurement Experience in designing KPI frameworks for digital transformation initiatives Working knowledge of customer experience analytics and performance measurement tools Understanding of how to drive behavioural change through metrics and incentive design Knowledge of digital service benchmarking and industry best practices Collaboration and influence Strong partnership skills for working with operations, technology, and commercial teams Ability to influence without direct authority and build consensus around digital transformation Experience managing complex stakeholder relationships across multiple jurisdictions Excellent communication skills for presenting transformation strategies to senior leadership How we work We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction: Lead and Inspire: Drives trust, alignment, and enthusiasm Think Big: Focus on the problems that most impact commercial outcomes Champion the client: Understand and prioritise client's needs Deliver at pace: Push for fast, sustainable growth; Raise the bar: Take ownership, be accountable and share feedback We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here. The Perks Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work. Learn more about the Perks here ! Join us for this exciting journey. Apply now! Number of openings 1
We're the people behind the global loyalty currency, Avios, and home to three ambitious, growing businesses: IAG Loyalty, BA Holidays, and The Wine Flyer. Each business has its own goals and strategy, but collectively we create brilliant experiences for our global customers. We're on a truly exciting journey of growth and transformation - we're going places! This is where you come in. The opportunity As an Associate Product Owner, Core Loyalty API Services, you'll play a vital role in delivering the API services that power our loyalty programmes. Working closely with the Service Lead, Tech Leads, and Engineers, you'll help shape and execute the product roadmap, delivering secure and reliable solutions that create value for customers, partners, and the business. Business Services is the heart of our loyalty capabilities, supporting identity, membership, currency, and redemption services. Together, we enable seamless experiences for millions of customers and our global partners. This role is based out of our London office. We call our approach to hybrid working The Blend - it's about giving you the flexibility to choose where you do your best work, while staying connected with your team and the wider business. This means you will be required to spend at least two days per week in the office, with the rest of the time working from home. You may also be required to work from one of our other office or partner locations, based on your role and 'to do' list. What you'll get up to You'll work alongside Tech Leads and Engineers to deliver secure, high-quality API services while assisting in managing agile delivery frameworks to ensure smooth processes and ceremonies. Supporting the Service Lead, you'll help maintain and prioritise the product roadmap, drawing on insights from stakeholders, analytics, and business priorities. You'll write clear and actionable user stories to guide the development team and monitor live product performance, identifying opportunities for improvement and ensuring compliance with data governance objectives. Additionally, you'll contribute to maintaining the secure and reliable operation of the live product and provide updates to stakeholders, fostering alignment and transparency. What we need from you Experience with API services, focusing on operational resilience and data quality. Strong understanding of how your product serves business functions. Familiarity with agile methodologies and frameworks. Excellent communication skills with both technical and non-technical stakeholders. Ability to manage competing priorities in a dynamic environment. A commitment to fostering diverse and high-performing teams. We might not be right for you if: You only want to focus on your to-do list; we're a small, high-performing team, we help each other to succeed. You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isn't right for everyone. You're looking to create but not build; this is an end-to-end role, you need to be comfortable owning your space, from ideation through to delivery and review. Equity, Diversity and Inclusion at IAG Loyalty Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives. This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities. Please let us know if we can make any reasonable adjustments to support your interview process with us. About IAG Loyalty We help 40 million members see the world through rewarding experiences. They could be jetting off on the trip of a lifetime, exploring local restaurants, or saving on their weekly shop. And it's all thanks to our team of 600 loyalty pioneers. Our teams bring together a powerful combination of data, expertise and innovation to turn everyday spend into our global currency Avios. And in return? A one-of-a-kind culture where a love of travel connects us all. A business that's going places, and careers that are, too. If that sounds like the kind of place you'd like to be, find out more and join our Club! Our Values We're loyalty pioneers, creating the world's most rewarding experiences. This is our vision, it gives us direction in where we're heading and our values show us how we'll get there. Our values outline how we show up when we're firing on all cylinders. From our Contact Centre to Madrid and Head Office colleagues, they outline the expectations we have for each other and what it means to work in our Club.
Jul 24, 2025
Full time
We're the people behind the global loyalty currency, Avios, and home to three ambitious, growing businesses: IAG Loyalty, BA Holidays, and The Wine Flyer. Each business has its own goals and strategy, but collectively we create brilliant experiences for our global customers. We're on a truly exciting journey of growth and transformation - we're going places! This is where you come in. The opportunity As an Associate Product Owner, Core Loyalty API Services, you'll play a vital role in delivering the API services that power our loyalty programmes. Working closely with the Service Lead, Tech Leads, and Engineers, you'll help shape and execute the product roadmap, delivering secure and reliable solutions that create value for customers, partners, and the business. Business Services is the heart of our loyalty capabilities, supporting identity, membership, currency, and redemption services. Together, we enable seamless experiences for millions of customers and our global partners. This role is based out of our London office. We call our approach to hybrid working The Blend - it's about giving you the flexibility to choose where you do your best work, while staying connected with your team and the wider business. This means you will be required to spend at least two days per week in the office, with the rest of the time working from home. You may also be required to work from one of our other office or partner locations, based on your role and 'to do' list. What you'll get up to You'll work alongside Tech Leads and Engineers to deliver secure, high-quality API services while assisting in managing agile delivery frameworks to ensure smooth processes and ceremonies. Supporting the Service Lead, you'll help maintain and prioritise the product roadmap, drawing on insights from stakeholders, analytics, and business priorities. You'll write clear and actionable user stories to guide the development team and monitor live product performance, identifying opportunities for improvement and ensuring compliance with data governance objectives. Additionally, you'll contribute to maintaining the secure and reliable operation of the live product and provide updates to stakeholders, fostering alignment and transparency. What we need from you Experience with API services, focusing on operational resilience and data quality. Strong understanding of how your product serves business functions. Familiarity with agile methodologies and frameworks. Excellent communication skills with both technical and non-technical stakeholders. Ability to manage competing priorities in a dynamic environment. A commitment to fostering diverse and high-performing teams. We might not be right for you if: You only want to focus on your to-do list; we're a small, high-performing team, we help each other to succeed. You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isn't right for everyone. You're looking to create but not build; this is an end-to-end role, you need to be comfortable owning your space, from ideation through to delivery and review. Equity, Diversity and Inclusion at IAG Loyalty Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives. This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities. Please let us know if we can make any reasonable adjustments to support your interview process with us. About IAG Loyalty We help 40 million members see the world through rewarding experiences. They could be jetting off on the trip of a lifetime, exploring local restaurants, or saving on their weekly shop. And it's all thanks to our team of 600 loyalty pioneers. Our teams bring together a powerful combination of data, expertise and innovation to turn everyday spend into our global currency Avios. And in return? A one-of-a-kind culture where a love of travel connects us all. A business that's going places, and careers that are, too. If that sounds like the kind of place you'd like to be, find out more and join our Club! Our Values We're loyalty pioneers, creating the world's most rewarding experiences. This is our vision, it gives us direction in where we're heading and our values show us how we'll get there. Our values outline how we show up when we're firing on all cylinders. From our Contact Centre to Madrid and Head Office colleagues, they outline the expectations we have for each other and what it means to work in our Club.
About Us Plentific is on a mission to make property work better for everyone. Founded in 2013, we provide a powerful, award-winning cloud-based platform that brings together landlords, property managers, service providers, and residents to manage homes more intelligently. Our product motto, "Exceptional Experiences, Managed by Exception," reflects our commitment to intelligent workflow automation. By surfacing only what needs attention, our platform allows property teams to focus on what truly matters-delivering outstanding service and outcomes at scale. With tools for work order management, compliance, inspections, and field service coordination, we help our partners streamline operations, deliver essential services faster, and make data-driven decisions with confidence. Today, millions of homes are managed through Plentific-and we're just getting started. We're a team of curious minds and problem solvers, united by a passion for building technology that has real-world impact. Headquartered in London and backed by world-class investors like Highland Europe, Brookfield, Mubadala, and Target Global, we're growing fast and expanding globally. We're looking for forward-thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As an AI Solutions Architect, you will spearhead the development of transformative AI-powered automations, intelligent assistants, AI agents, and copilot features that revolutionise how our users interact with our platform. These innovations will further enhance our ability to deliver exceptional user experiences at scale. Your primary focus will be on developing AI-powered intelligent workflow automation and resource optimisation systems for property operations. You'll leverage technologies such as process mining, predictive analytics, and intelligent decision support systems, while also incorporating complementary AI capabilities including voice technologies (IVR, voice-to-text), computer vision (image and video-based diagnostics), and natural language processing where they provide strategic value. Beyond our customer-facing products, you'll drive internal operational excellence by developing AI-powered tools that enhance efficiency across departments. You'll treat internal teams as valued clients, designing solutions that automate workflows and empower colleagues to work more effectively. This strategic role bridges product vision and technical implementation. You'll collaborate with subject matter experts to identify high-impact opportunities, design appropriate and scalable AI architectures, and work with engineering teams to bring these solutions to market. Responsibilities Lead the design and implementation of AI-powered solutions across our enterprise platform, collaborating closely with product managers to identify high-value opportunities Champion internal operational efficiency initiatives using AI technologies to support company departments and optimise colleague workflows Conduct in-depth user research to understand pain points and design scalable AI architectures that integrate seamlessly with existing modules Evaluate and recommend appropriate AI technologies and frameworks, creating detailed technical specifications for implementation Create and maintain clear technical documentation, from research findings to implementation details Partner with engineering teams to guide the development, testing, and deployment of robust AI solutions Develop compelling product marketing materials that effectively communicate technical capabilities to non-technical audiences Stay at the forefront of emerging AI/ML technologies to ensure our solutions remain innovative and competitive Ensure all AI solutions adhere to data privacy regulations and security best practices, incorporating privacy-by-design principles throughout the development lifecycle Experience & Qualifications 5+ years of experience designing and implementing AI/ML solutions in enterprise software environments, with a proven track record of launching automation solutions and AI features in complex business contexts Strong understanding of machine learning algorithms, NLP, and LLMs with demonstrated business application expertise Experience developing AI-powered automation systems, intelligent assistants/copilots, RAG systems, voice interfaces, and computer vision applications (image and video processing) for enterprise environments Knowledge of advanced AI agent frameworks and architectures such as ReAct for building more effective autonomous agents for complex property management workflows and decision-making processes Hands-on experience with AI/ML frameworks (TensorFlow, PyTorch), LLM orchestration tools (LangChain, LangGraph), MLOps practices and tooling (such as MLflow, Kubeflow, or similar), vector databases, and cloud platforms (AWS, Azure, GCP) with their AI/ML offerings Preferably hands-on experience with voice technologies and computer vision for relevant property management applications Knowledge of software development practices and enterprise architectures, with experience working alongside engineering teams Excellent communication skills to translate complex technical concepts to stakeholders and gather requirements from users and domain experts Understanding of UX/UI design principles for AI interfaces and responsible AI practices Bachelor's degree in Computer Science, Artificial Intelligence, or related technical field; Master's or PhD preferred What We Offer We're rapidly expanding and are building a team of doers to achieve our vision of managing over 2 million properties through our platform globally. Here's what you can expect: Competitive compensation package 25 days annual holiday + 1 additional day for every year served (up to 5 years) Flexible working environment, including options to work abroad Private health care for you and immediate family members + discounted gym membership Enhanced parental leave and life insurance (4x salary) Employee assistance programme Learning & development platform powered by Udemy Company volunteering day and salary sacrifice charity schemes Season ticket loan, Cycle to Work, EV and TechScheme options Pension scheme Sponsored team lunches, dinners, and socials Fully stocked kitchen with drinks, snacks, fruit, and breakfast options
Jul 24, 2025
Full time
About Us Plentific is on a mission to make property work better for everyone. Founded in 2013, we provide a powerful, award-winning cloud-based platform that brings together landlords, property managers, service providers, and residents to manage homes more intelligently. Our product motto, "Exceptional Experiences, Managed by Exception," reflects our commitment to intelligent workflow automation. By surfacing only what needs attention, our platform allows property teams to focus on what truly matters-delivering outstanding service and outcomes at scale. With tools for work order management, compliance, inspections, and field service coordination, we help our partners streamline operations, deliver essential services faster, and make data-driven decisions with confidence. Today, millions of homes are managed through Plentific-and we're just getting started. We're a team of curious minds and problem solvers, united by a passion for building technology that has real-world impact. Headquartered in London and backed by world-class investors like Highland Europe, Brookfield, Mubadala, and Target Global, we're growing fast and expanding globally. We're looking for forward-thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As an AI Solutions Architect, you will spearhead the development of transformative AI-powered automations, intelligent assistants, AI agents, and copilot features that revolutionise how our users interact with our platform. These innovations will further enhance our ability to deliver exceptional user experiences at scale. Your primary focus will be on developing AI-powered intelligent workflow automation and resource optimisation systems for property operations. You'll leverage technologies such as process mining, predictive analytics, and intelligent decision support systems, while also incorporating complementary AI capabilities including voice technologies (IVR, voice-to-text), computer vision (image and video-based diagnostics), and natural language processing where they provide strategic value. Beyond our customer-facing products, you'll drive internal operational excellence by developing AI-powered tools that enhance efficiency across departments. You'll treat internal teams as valued clients, designing solutions that automate workflows and empower colleagues to work more effectively. This strategic role bridges product vision and technical implementation. You'll collaborate with subject matter experts to identify high-impact opportunities, design appropriate and scalable AI architectures, and work with engineering teams to bring these solutions to market. Responsibilities Lead the design and implementation of AI-powered solutions across our enterprise platform, collaborating closely with product managers to identify high-value opportunities Champion internal operational efficiency initiatives using AI technologies to support company departments and optimise colleague workflows Conduct in-depth user research to understand pain points and design scalable AI architectures that integrate seamlessly with existing modules Evaluate and recommend appropriate AI technologies and frameworks, creating detailed technical specifications for implementation Create and maintain clear technical documentation, from research findings to implementation details Partner with engineering teams to guide the development, testing, and deployment of robust AI solutions Develop compelling product marketing materials that effectively communicate technical capabilities to non-technical audiences Stay at the forefront of emerging AI/ML technologies to ensure our solutions remain innovative and competitive Ensure all AI solutions adhere to data privacy regulations and security best practices, incorporating privacy-by-design principles throughout the development lifecycle Experience & Qualifications 5+ years of experience designing and implementing AI/ML solutions in enterprise software environments, with a proven track record of launching automation solutions and AI features in complex business contexts Strong understanding of machine learning algorithms, NLP, and LLMs with demonstrated business application expertise Experience developing AI-powered automation systems, intelligent assistants/copilots, RAG systems, voice interfaces, and computer vision applications (image and video processing) for enterprise environments Knowledge of advanced AI agent frameworks and architectures such as ReAct for building more effective autonomous agents for complex property management workflows and decision-making processes Hands-on experience with AI/ML frameworks (TensorFlow, PyTorch), LLM orchestration tools (LangChain, LangGraph), MLOps practices and tooling (such as MLflow, Kubeflow, or similar), vector databases, and cloud platforms (AWS, Azure, GCP) with their AI/ML offerings Preferably hands-on experience with voice technologies and computer vision for relevant property management applications Knowledge of software development practices and enterprise architectures, with experience working alongside engineering teams Excellent communication skills to translate complex technical concepts to stakeholders and gather requirements from users and domain experts Understanding of UX/UI design principles for AI interfaces and responsible AI practices Bachelor's degree in Computer Science, Artificial Intelligence, or related technical field; Master's or PhD preferred What We Offer We're rapidly expanding and are building a team of doers to achieve our vision of managing over 2 million properties through our platform globally. Here's what you can expect: Competitive compensation package 25 days annual holiday + 1 additional day for every year served (up to 5 years) Flexible working environment, including options to work abroad Private health care for you and immediate family members + discounted gym membership Enhanced parental leave and life insurance (4x salary) Employee assistance programme Learning & development platform powered by Udemy Company volunteering day and salary sacrifice charity schemes Season ticket loan, Cycle to Work, EV and TechScheme options Pension scheme Sponsored team lunches, dinners, and socials Fully stocked kitchen with drinks, snacks, fruit, and breakfast options
EMEA Business Development Representative page is loaded EMEA Business Development Representative Apply locations London time type Full time posted on Posted Yesterday job requisition id JR_8451 Let's be ISS Market Intelligence (ISS MI) provides critical and proprietary data, business intelligence, information services and marketing solutions to the global investment management industry. ISS MI delivers full-service solutions to the asset management sector worldwide, including investment flow data, advisor sales analysis, in-depth research, analytics, editorial content and events for investment managers, asset owners and custodians, plus Transaction Cost Measurement of over 500 million trades per month. Our clients include over 1,000 of the most prominent names in the asset management industry, including 83 of the worlds' 100 largest fund managers. Job Description: ISS Market Intelligence is offering an exciting fast paced, team oriented, sales environment for someone looking to start a career in financial services sales. Gain experience under the mentorship of a seasoned sales team and start to build your reputation. In this role you will market to and interact with representatives from large financial institutions including Heads of Distribution, Strategy, Product and Business Intelligence and apply the exposure and learning experience from this role to springboard into an Account Management or a more senior Sales role. The European Business Development Representative will identify new business prospects across ISS MI's suite of products. Ideal candidates will be results driven and highly motivated to generate new opportunities within the region and grow existing relationships. Use your creativity to correspond with, schedule meetings, and build relationships with C-Level executives. Use your teamwork skills to liaise with senior colleagues to determine territory sales strategies. Identify accounts for prospecting with your earnings potential based on the activity you can drive. Build proficiency in the asset management industry including (but not limited to) Distribution Intelligence, Research and Industry Trends. Are you ready to use your high energy and positive attitude to learn more about asset management? Are you naturally curious and want to learn about the solutions that ISS produces to assist some of the largest global financial firms in the world with data analytics, research and insights? If so, come work for a leader and advance your career. Responsibilities: Establish a good understanding of all ISS MI products and services, as well as their respective markets Target, research and assist the sales team to create new leads across all verticals (Distribution, Product, Strategy, Operation and Business Intelligence) Prospect within the EMEA territory to identify and qualify new leads for Sales Representatives Demonstrate the utmost efficiency in assisting to shorten the sales cycle duration where possible Manage a queue of inbound leads from ISS MI marketing campaigns and website traffic, with a goal of qualifying leads and establishing meetings for Sales Representatives Be responsible for assisting the sales team develop and grow a geographical sales territory Deliver any feedback received back into the business Attend relevant industry events Work closely with Marketing, Sales, and Research teams to create campaigns Qualifications: Bachelor's degree or equivalent experience Fluency in English, and one other European language would be advantageous Experience selling within the Financial Services industry a definite plus but not necessary Must be able to utilise lead generating software and learn new technologies quickly, for example HubSpot, Salesforce, Zoominfo Must be highly organised, goal oriented and able to think independently Excellent communicator Innovative, customer orientated thinker able to identify and exploit market opportunities A team player with emotional maturity Absolute personal and professional integrity Excellent soft and interpersonal skills Must be proficient at using Microsoft Office tools What You Can Expect from Us At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow-professionally and personally. Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success. Let's empower, collaborate, and inspire. Let's be . About ISS STOXX ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. ISS Market Intelligence (ISS MI) is a leading provider of data, insights, and market engagement solutions to the global financial services industry. ISS MI empowers asset and wealth management firms, insurance companies, distributors, service providers, and technology firms to assess their target markets, identify and analyze the best opportunities within those markets, and execute on comprehensive go-to-market initiatives to grow their business. Clients benefit from our increasingly connected global platform that leverages a combination of proprietary data, powerful analytics, timely and relevant insights, in-depth research, as well as an extensive suite of industry-leading media brands that deliver unmatched market connectivity through news and editorial content, events, training, ratings, and awards. Visit our website: View additional open roles: Institutional Shareholder Services ("ISS") is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as "protected status"). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. About Us Let's empower, collaborate, and inspire one another. Let's be ! ISS STOXX GmbH, through its group companies, is a leading provider of comprehensive and data-centric research and technology solutions that help capital market participants identify investment opportunities, detect qualitative and quantitative portfolio company risks, and meet evolving regulatory requirements. With roots dating back to 1985, we today deliver world-class benchmark and custom indices across asset classes and geographies and serve as a premier source of independent corporate governance, sustainability, cyber risk, and fund intelligence research, data, and related offerings. Our products and services give clients the scale and leverage they need to grow their business more effectively and efficiently. ISS STOXX, which is majority owned by Deutsche Börse Group, is comprised of more than 3,400 professionals operating across 33 global locations in 19 countries. Its approximately 6,400 clients include many of the world's leading institutional investors who turn to ISS STOXX for its objective and varied offerings, as well as companies focused on ESG, cyber, and governance risk mitigation as a shareholder value enhancing measure. Clients rely on ISS STOXX's expertise to help them make informed decisions to benefit their stakeholders.
Jul 24, 2025
Full time
EMEA Business Development Representative page is loaded EMEA Business Development Representative Apply locations London time type Full time posted on Posted Yesterday job requisition id JR_8451 Let's be ISS Market Intelligence (ISS MI) provides critical and proprietary data, business intelligence, information services and marketing solutions to the global investment management industry. ISS MI delivers full-service solutions to the asset management sector worldwide, including investment flow data, advisor sales analysis, in-depth research, analytics, editorial content and events for investment managers, asset owners and custodians, plus Transaction Cost Measurement of over 500 million trades per month. Our clients include over 1,000 of the most prominent names in the asset management industry, including 83 of the worlds' 100 largest fund managers. Job Description: ISS Market Intelligence is offering an exciting fast paced, team oriented, sales environment for someone looking to start a career in financial services sales. Gain experience under the mentorship of a seasoned sales team and start to build your reputation. In this role you will market to and interact with representatives from large financial institutions including Heads of Distribution, Strategy, Product and Business Intelligence and apply the exposure and learning experience from this role to springboard into an Account Management or a more senior Sales role. The European Business Development Representative will identify new business prospects across ISS MI's suite of products. Ideal candidates will be results driven and highly motivated to generate new opportunities within the region and grow existing relationships. Use your creativity to correspond with, schedule meetings, and build relationships with C-Level executives. Use your teamwork skills to liaise with senior colleagues to determine territory sales strategies. Identify accounts for prospecting with your earnings potential based on the activity you can drive. Build proficiency in the asset management industry including (but not limited to) Distribution Intelligence, Research and Industry Trends. Are you ready to use your high energy and positive attitude to learn more about asset management? Are you naturally curious and want to learn about the solutions that ISS produces to assist some of the largest global financial firms in the world with data analytics, research and insights? If so, come work for a leader and advance your career. Responsibilities: Establish a good understanding of all ISS MI products and services, as well as their respective markets Target, research and assist the sales team to create new leads across all verticals (Distribution, Product, Strategy, Operation and Business Intelligence) Prospect within the EMEA territory to identify and qualify new leads for Sales Representatives Demonstrate the utmost efficiency in assisting to shorten the sales cycle duration where possible Manage a queue of inbound leads from ISS MI marketing campaigns and website traffic, with a goal of qualifying leads and establishing meetings for Sales Representatives Be responsible for assisting the sales team develop and grow a geographical sales territory Deliver any feedback received back into the business Attend relevant industry events Work closely with Marketing, Sales, and Research teams to create campaigns Qualifications: Bachelor's degree or equivalent experience Fluency in English, and one other European language would be advantageous Experience selling within the Financial Services industry a definite plus but not necessary Must be able to utilise lead generating software and learn new technologies quickly, for example HubSpot, Salesforce, Zoominfo Must be highly organised, goal oriented and able to think independently Excellent communicator Innovative, customer orientated thinker able to identify and exploit market opportunities A team player with emotional maturity Absolute personal and professional integrity Excellent soft and interpersonal skills Must be proficient at using Microsoft Office tools What You Can Expect from Us At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow-professionally and personally. Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success. Let's empower, collaborate, and inspire. Let's be . About ISS STOXX ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. ISS Market Intelligence (ISS MI) is a leading provider of data, insights, and market engagement solutions to the global financial services industry. ISS MI empowers asset and wealth management firms, insurance companies, distributors, service providers, and technology firms to assess their target markets, identify and analyze the best opportunities within those markets, and execute on comprehensive go-to-market initiatives to grow their business. Clients benefit from our increasingly connected global platform that leverages a combination of proprietary data, powerful analytics, timely and relevant insights, in-depth research, as well as an extensive suite of industry-leading media brands that deliver unmatched market connectivity through news and editorial content, events, training, ratings, and awards. Visit our website: View additional open roles: Institutional Shareholder Services ("ISS") is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as "protected status"). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. About Us Let's empower, collaborate, and inspire one another. Let's be ! ISS STOXX GmbH, through its group companies, is a leading provider of comprehensive and data-centric research and technology solutions that help capital market participants identify investment opportunities, detect qualitative and quantitative portfolio company risks, and meet evolving regulatory requirements. With roots dating back to 1985, we today deliver world-class benchmark and custom indices across asset classes and geographies and serve as a premier source of independent corporate governance, sustainability, cyber risk, and fund intelligence research, data, and related offerings. Our products and services give clients the scale and leverage they need to grow their business more effectively and efficiently. ISS STOXX, which is majority owned by Deutsche Börse Group, is comprised of more than 3,400 professionals operating across 33 global locations in 19 countries. Its approximately 6,400 clients include many of the world's leading institutional investors who turn to ISS STOXX for its objective and varied offerings, as well as companies focused on ESG, cyber, and governance risk mitigation as a shareholder value enhancing measure. Clients rely on ISS STOXX's expertise to help them make informed decisions to benefit their stakeholders.
The Machine Learning (ML) Practice team is a highly specialized customer-facing ML team at Databricks facing an increasing demand for Large Language Model (LLM)-based solutions. We deliver professional services engagements to help our customers build, scale, and optimize ML pipelines, as well as put those pipelines into production. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations, as well as support internal subject matter expert (SME) teams. We view our team as an ensemble: we look for individuals with strong, unique specializations to improve the overall strength of the team. This team is the right fit for you if you love working with customers, teammates, and fueling your curiosity for the latest trends in LLMs, MLOps, and ML more broadly. The impact you will have: Develop LLM solutions on customer data such as RAG architectures on enterprise knowledge repos, querying structured data with natural language, and content generation Build, scale, and optimize customer data science workloads and apply best in class MLOps to productionize these workloads across a variety of domains Advise data teams on various data science such as architecture, tooling, and best practices Present at conferences such as Data+AI Summit Provide technical mentorship to the larger ML SME community in Databricks Collaborate cross-functionally with the product and engineering teams to define priorities and influence the product roadmap What we look for: Experience building Generative AI applications, including RAG, agents, text2sql, fine-tuning, and deploying LLMs, with tools such as HuggingFace, Langchain, and OpenAI Extensive hands-on industry data science experience, leveraging typical machine learning and data science tools including pandas, scikit-learn, and TensorFlow/PyTorch Experience building production-grade machine learning deployments on AWS, Azure, or GCP Experience communicating and/or teaching technical concepts to non-technical and technical audiences alike Passion for collaboration, life-long learning, and driving business value through ML Preferred Experience working with Databricks & Apache Spark to process large-scale distributed datasets About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Jul 24, 2025
Full time
The Machine Learning (ML) Practice team is a highly specialized customer-facing ML team at Databricks facing an increasing demand for Large Language Model (LLM)-based solutions. We deliver professional services engagements to help our customers build, scale, and optimize ML pipelines, as well as put those pipelines into production. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations, as well as support internal subject matter expert (SME) teams. We view our team as an ensemble: we look for individuals with strong, unique specializations to improve the overall strength of the team. This team is the right fit for you if you love working with customers, teammates, and fueling your curiosity for the latest trends in LLMs, MLOps, and ML more broadly. The impact you will have: Develop LLM solutions on customer data such as RAG architectures on enterprise knowledge repos, querying structured data with natural language, and content generation Build, scale, and optimize customer data science workloads and apply best in class MLOps to productionize these workloads across a variety of domains Advise data teams on various data science such as architecture, tooling, and best practices Present at conferences such as Data+AI Summit Provide technical mentorship to the larger ML SME community in Databricks Collaborate cross-functionally with the product and engineering teams to define priorities and influence the product roadmap What we look for: Experience building Generative AI applications, including RAG, agents, text2sql, fine-tuning, and deploying LLMs, with tools such as HuggingFace, Langchain, and OpenAI Extensive hands-on industry data science experience, leveraging typical machine learning and data science tools including pandas, scikit-learn, and TensorFlow/PyTorch Experience building production-grade machine learning deployments on AWS, Azure, or GCP Experience communicating and/or teaching technical concepts to non-technical and technical audiences alike Passion for collaboration, life-long learning, and driving business value through ML Preferred Experience working with Databricks & Apache Spark to process large-scale distributed datasets About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it's not just what we do that matters-it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. We are looking to hire a Senior Software Engineer into the Pricing and Derived Data team. We are responsible for building foundational APIs and data services to price all products and related products that the firm may trade, using market and derived data. We work particularly closely with the UP Risk, and UP Middle Office Analytics engineering teams to deliver real-time Profit-and-Loss and Risk monitoring systems, allowing our users to, for example, ensure responsible allocation of capital across the firm. Our systems are used across the organisation by Trading Desk leads, Global Risk Management, and Senior Leadership. We collect, transform, aggregate and disseminate pricing and related derived data, such as: Commodity Price and Yield Curves - Mark-to-market, and Mark-to-model settlement prices Option sensitivities ('greeks') and fixed-income sensitivities like DV01s and BPVs. Proprietary pricing models in collaboration with analysts and Risk Management. While previous experience in the trading and finance industry is beneficial, we're looking for talented software engineers with or without industry-specific expertise. The Pricing and Derived Data team has embraced the BEAM in building the core of our real-time pricing, analytic and reporting systems. We make extensive use of the OTP and wider Elixir ecosystem, with applications leveraging Ecto, Broadway, LiveView and Nx. As we significantly expand our technical capabilities, enabling us to have an even greater impact across the firm, the UP Pricing and Derived data team is looking for an outstanding Senior Software Engineer with diverse technical and interpersonal skills to join us in the next step of our development. We value colleagues who can simplify, automate and ultimately eliminate incidental complexity, freeing time and resources to instead work with our users and stakeholders, to constructively challenge assumptions, and bring decisive focus to high-impact work. Responsibilities: Acting as the primary developer independently leading end-to-end delivery of complex features. Designing, developing and maintaining greenfield and existing API and application services. The overwhelming majority of our systems are written in Elixir, but where necessary, we use small amounts of Python and Java where vendor SDKs require it. Designing, developing and maintaining realtime data streaming, and batch processing workloads. Providing on-call support as part of our teamwide rotation. Our on-call rotation is split across US and UK time zones, ensuring coverage whilst keeping outside-hours disruption minimal. Contribution to the development of the team, by advancing design and programming best practices, and providing mentorship and collaboration with other members of the team. Required Qualifications : Interest in working with Elixir and the BEAM. Experience in working on distributed systems as part of a wider team. Fluency in functional, object-oriented and procedural programming languages. Skilled in principles of encapsulation, separation of concerns, intentional data model design, and identifying the appropriate level of automated testing. Competency in using Git, CI/CD platforms, Docker and Kubernetes. Possesses the ability and desire to learn, adapt and grow. Demonstrates personal humility, respect for others, and trust in their teammates. Capable of independently driving projects to completion but prefers collaborating with teammates. Excellent problem-solving and debugging skills, but even better listening and communication skills. Strong attention to detail, with a track record of leading and driving projects to completion. Desirable Qualifications: More than one of: Ruby, JavaScript, Python. One of: Java, C#, C/C++. PostgreSQL, the database and the query language. Kafka/RabbitMQ or similar event-based platforms. Data structures and design/analysis of algorithms. Analysis of concurrency and parallelism for speed/space performance tradeoffs. Bonus Experience: Exchange traded financial instruments. Statistics, discrete mathematics, linear algebra. Problem-solving and proof construction. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at . California residents, please review the California Privacy Notice for information about certain legal rights at .
Jul 24, 2025
Full time
DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it's not just what we do that matters-it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. We are looking to hire a Senior Software Engineer into the Pricing and Derived Data team. We are responsible for building foundational APIs and data services to price all products and related products that the firm may trade, using market and derived data. We work particularly closely with the UP Risk, and UP Middle Office Analytics engineering teams to deliver real-time Profit-and-Loss and Risk monitoring systems, allowing our users to, for example, ensure responsible allocation of capital across the firm. Our systems are used across the organisation by Trading Desk leads, Global Risk Management, and Senior Leadership. We collect, transform, aggregate and disseminate pricing and related derived data, such as: Commodity Price and Yield Curves - Mark-to-market, and Mark-to-model settlement prices Option sensitivities ('greeks') and fixed-income sensitivities like DV01s and BPVs. Proprietary pricing models in collaboration with analysts and Risk Management. While previous experience in the trading and finance industry is beneficial, we're looking for talented software engineers with or without industry-specific expertise. The Pricing and Derived Data team has embraced the BEAM in building the core of our real-time pricing, analytic and reporting systems. We make extensive use of the OTP and wider Elixir ecosystem, with applications leveraging Ecto, Broadway, LiveView and Nx. As we significantly expand our technical capabilities, enabling us to have an even greater impact across the firm, the UP Pricing and Derived data team is looking for an outstanding Senior Software Engineer with diverse technical and interpersonal skills to join us in the next step of our development. We value colleagues who can simplify, automate and ultimately eliminate incidental complexity, freeing time and resources to instead work with our users and stakeholders, to constructively challenge assumptions, and bring decisive focus to high-impact work. Responsibilities: Acting as the primary developer independently leading end-to-end delivery of complex features. Designing, developing and maintaining greenfield and existing API and application services. The overwhelming majority of our systems are written in Elixir, but where necessary, we use small amounts of Python and Java where vendor SDKs require it. Designing, developing and maintaining realtime data streaming, and batch processing workloads. Providing on-call support as part of our teamwide rotation. Our on-call rotation is split across US and UK time zones, ensuring coverage whilst keeping outside-hours disruption minimal. Contribution to the development of the team, by advancing design and programming best practices, and providing mentorship and collaboration with other members of the team. Required Qualifications : Interest in working with Elixir and the BEAM. Experience in working on distributed systems as part of a wider team. Fluency in functional, object-oriented and procedural programming languages. Skilled in principles of encapsulation, separation of concerns, intentional data model design, and identifying the appropriate level of automated testing. Competency in using Git, CI/CD platforms, Docker and Kubernetes. Possesses the ability and desire to learn, adapt and grow. Demonstrates personal humility, respect for others, and trust in their teammates. Capable of independently driving projects to completion but prefers collaborating with teammates. Excellent problem-solving and debugging skills, but even better listening and communication skills. Strong attention to detail, with a track record of leading and driving projects to completion. Desirable Qualifications: More than one of: Ruby, JavaScript, Python. One of: Java, C#, C/C++. PostgreSQL, the database and the query language. Kafka/RabbitMQ or similar event-based platforms. Data structures and design/analysis of algorithms. Analysis of concurrency and parallelism for speed/space performance tradeoffs. Bonus Experience: Exchange traded financial instruments. Statistics, discrete mathematics, linear algebra. Problem-solving and proof construction. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at . California residents, please review the California Privacy Notice for information about certain legal rights at .
Brentford FC is a bit different to other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently. Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day. We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems and ultimately grow Brentford FC. We play in a brand-new stadium, 15 minutes from Heathrow in vibrant west London. We will never forget where we have come from, but we are excited about the future that lies ahead. Come join us. Inclusion Statement Brentford FC is an organisation which values and is passionate about diversity and inclusivity. Whilst our recruitment decisions are always based on merit and suitability, we welcome and encourage applications from qualified candidates, including those from underrepresented groups - such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.Should you require any workplace accommodations (also known as 'reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process. Safeguarding Statement Brentford FC is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the Club, safeguarding is everyone's responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the Club's commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team. We remind those barred from regulated activity that it is an offence to apply for such positions. Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. Please also note that a CV application will not be sufficient. Applications will not be considered where the application form has not been completed in full. If the role you are applying for involves regulated activity and you have been shortlisted for a first stage interview, you will be asked to fill out a Declaration of Offences Form. The Role of the Head of Digital Brentford FC has an exciting opportunity for someone with an in-depth knowledge of technology and digital platforms, and a passion for football, to join our marketing team. In this varied role, you will ensure Brentford FC maintains and grows its digital audience and improves the experience for those fans engaging with the club online. You'll think dynamically, and creatively; taking calculated risks to achieve innovative delivery of club strategy and objectives. You'll lead on Brentford FC's look, feel and tone across their digital platforms, and deliver impactful, best in class digital experiences. You'll support and develop the existing high-performing Digital team; prioritise effort, manage digital partners, identify opportunities for growth and optimise existing ways of working. The successful candidate will work within the Marketing Team, managing two reports within the Digital team, and report into the Head of Digital & Content. Main Accountabilities Line manage a team of two who have ownership of web and app. Support them with the development and delivery of loyalty and other technology-driven business priorities. From a digital marketing perspective, lead on the management of relationships with our digital partners across web, app, streaming, data warehousing and point of sale. Support the design, testing and implementation of exclusive content on web and app. Working closely with the Content team you'll identify what content drives the greatest value as part of a paid or freemium offering. Assist the existing streaming output. Identify more opportunities for streaming, what further development could improve the streaming experience and how streaming can provide supplementary value to membership. Alongside the Insights and Strategy team, manage how the club gets value from each of its sources of data. Work with existing and new data partners to harness the potential of this data. Utilise expertise within the club and externally to support the work being done collaboratively between the Digital, Fan Engagement and EDI teams to maintain and improve digital accessibility. Work with the editorial team to ensure best practices on web and app that drive improved dwell time, returning visits and ultimately log-ins. Support the existing drive to increase use of gamification across digital channels to improve engagement on those platforms. This should play a key part in loyalty but also aid the user experience and journeys across editorial and commercial. Lead the strategy as to how Marketing could derive value from improved connectivity within the Gtech Community Stadium. Support on the implementation of digital ticketing. Work with relevant third parties to ensure delivery and then evolution of ticketing solution. Work with web and app leads to ensure development is in line with club priorities and strategy to include fan engagement, membership sales, growth of international audiences and data acquisition. Identify opportunities for onboarding new technologies that will add value to existing tech-stack. Aid other departments with technologies that support their own objectives. Be mindful as to how AI can unlock efficiencies in the way the digital department, and the rest of the business work. Be the department's lead in this area. Support the department's existing paid media output. Share own experience and views on best practice to optimise delivery and provide maximum results that can benefit the wider business' campaigns. Be responsible for the department's compliancy with industry regulations including GDPR. Ensure use of cookies is compliant and work with third parties to ensure users have flexibility and choice. General Club Accountabilities To ensure compliance with all relevant Club policies, including safeguarding, health and safety policies and with specific reference to the data regulations (GDPR and PECR) To ensure compliance with the Club's Code of Conduct To ensure compliance with all relevant legal, regulatory, ethical and social requirements To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC To keep confidential any information gained regarding the Club and its personnel To maintain a flexible approach to work at all times To ensure compliance with all Matchday Safeguarding processes To ensure compliance with the Club's Safeguarding Policy and processes To promote and support positive mental health and wellbeing throughout the Club both on and off the field To promote equity, diversity and inclusion at the Club, in line with our EDI strategy Key Internal Relationships • Marketing • Technology • Content • Fan Engagement • Parnerships • Corporate Affairs Person Specification - Essential Characteristics Significant relevant experience & excellent knowledge of digital marketing and digital platforms and the ability to adapt quickly to changes in the evolution of digital technologies. Evidence of managing a team and cultivating a dynamic, forward-thinking team culture. A proven track record for driving digital transformation; developing new platforms to improve user experience and drive greater acquisition and better conversion. A dynamic, creative thinker who is able to take calculated risks, whilst keeping our output on-brand and in line with our values: togetherness, respectful and progressive Well organised with a forward-planning attitude. A data-driven approach, with the ability to use analytics tools and reports to evaluate performance, inform your approach, ensure best practice, and adjust development and/or strategy accordingly. To be successful in this role, you will have a strong passion, knowledge and interest in football A team-first collaborator, who's first interest is the success of the Marketing team and Club. Comfortable operating in a highly-pressurised and fast-moving environment Person Specification - Desirable Characteristics Previous experience delivering digital projects for a sporting team/organisation or other fast-moving fan-facing environment An understand of key broad technology principles or experience in a technology-led role would be an advantage Native user of mobile and loyalty applications Agency experience welcomed Benefits Private Medical Insurance Competitive Holiday Entitlement Pension (5% + 5%) Medicash Cover Life Assurance Club Shop Discount . click apply for full job details
Jul 24, 2025
Full time
Brentford FC is a bit different to other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently. Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day. We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems and ultimately grow Brentford FC. We play in a brand-new stadium, 15 minutes from Heathrow in vibrant west London. We will never forget where we have come from, but we are excited about the future that lies ahead. Come join us. Inclusion Statement Brentford FC is an organisation which values and is passionate about diversity and inclusivity. Whilst our recruitment decisions are always based on merit and suitability, we welcome and encourage applications from qualified candidates, including those from underrepresented groups - such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.Should you require any workplace accommodations (also known as 'reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process. Safeguarding Statement Brentford FC is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the Club, safeguarding is everyone's responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the Club's commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team. We remind those barred from regulated activity that it is an offence to apply for such positions. Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. Please also note that a CV application will not be sufficient. Applications will not be considered where the application form has not been completed in full. If the role you are applying for involves regulated activity and you have been shortlisted for a first stage interview, you will be asked to fill out a Declaration of Offences Form. The Role of the Head of Digital Brentford FC has an exciting opportunity for someone with an in-depth knowledge of technology and digital platforms, and a passion for football, to join our marketing team. In this varied role, you will ensure Brentford FC maintains and grows its digital audience and improves the experience for those fans engaging with the club online. You'll think dynamically, and creatively; taking calculated risks to achieve innovative delivery of club strategy and objectives. You'll lead on Brentford FC's look, feel and tone across their digital platforms, and deliver impactful, best in class digital experiences. You'll support and develop the existing high-performing Digital team; prioritise effort, manage digital partners, identify opportunities for growth and optimise existing ways of working. The successful candidate will work within the Marketing Team, managing two reports within the Digital team, and report into the Head of Digital & Content. Main Accountabilities Line manage a team of two who have ownership of web and app. Support them with the development and delivery of loyalty and other technology-driven business priorities. From a digital marketing perspective, lead on the management of relationships with our digital partners across web, app, streaming, data warehousing and point of sale. Support the design, testing and implementation of exclusive content on web and app. Working closely with the Content team you'll identify what content drives the greatest value as part of a paid or freemium offering. Assist the existing streaming output. Identify more opportunities for streaming, what further development could improve the streaming experience and how streaming can provide supplementary value to membership. Alongside the Insights and Strategy team, manage how the club gets value from each of its sources of data. Work with existing and new data partners to harness the potential of this data. Utilise expertise within the club and externally to support the work being done collaboratively between the Digital, Fan Engagement and EDI teams to maintain and improve digital accessibility. Work with the editorial team to ensure best practices on web and app that drive improved dwell time, returning visits and ultimately log-ins. Support the existing drive to increase use of gamification across digital channels to improve engagement on those platforms. This should play a key part in loyalty but also aid the user experience and journeys across editorial and commercial. Lead the strategy as to how Marketing could derive value from improved connectivity within the Gtech Community Stadium. Support on the implementation of digital ticketing. Work with relevant third parties to ensure delivery and then evolution of ticketing solution. Work with web and app leads to ensure development is in line with club priorities and strategy to include fan engagement, membership sales, growth of international audiences and data acquisition. Identify opportunities for onboarding new technologies that will add value to existing tech-stack. Aid other departments with technologies that support their own objectives. Be mindful as to how AI can unlock efficiencies in the way the digital department, and the rest of the business work. Be the department's lead in this area. Support the department's existing paid media output. Share own experience and views on best practice to optimise delivery and provide maximum results that can benefit the wider business' campaigns. Be responsible for the department's compliancy with industry regulations including GDPR. Ensure use of cookies is compliant and work with third parties to ensure users have flexibility and choice. General Club Accountabilities To ensure compliance with all relevant Club policies, including safeguarding, health and safety policies and with specific reference to the data regulations (GDPR and PECR) To ensure compliance with the Club's Code of Conduct To ensure compliance with all relevant legal, regulatory, ethical and social requirements To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC To keep confidential any information gained regarding the Club and its personnel To maintain a flexible approach to work at all times To ensure compliance with all Matchday Safeguarding processes To ensure compliance with the Club's Safeguarding Policy and processes To promote and support positive mental health and wellbeing throughout the Club both on and off the field To promote equity, diversity and inclusion at the Club, in line with our EDI strategy Key Internal Relationships • Marketing • Technology • Content • Fan Engagement • Parnerships • Corporate Affairs Person Specification - Essential Characteristics Significant relevant experience & excellent knowledge of digital marketing and digital platforms and the ability to adapt quickly to changes in the evolution of digital technologies. Evidence of managing a team and cultivating a dynamic, forward-thinking team culture. A proven track record for driving digital transformation; developing new platforms to improve user experience and drive greater acquisition and better conversion. A dynamic, creative thinker who is able to take calculated risks, whilst keeping our output on-brand and in line with our values: togetherness, respectful and progressive Well organised with a forward-planning attitude. A data-driven approach, with the ability to use analytics tools and reports to evaluate performance, inform your approach, ensure best practice, and adjust development and/or strategy accordingly. To be successful in this role, you will have a strong passion, knowledge and interest in football A team-first collaborator, who's first interest is the success of the Marketing team and Club. Comfortable operating in a highly-pressurised and fast-moving environment Person Specification - Desirable Characteristics Previous experience delivering digital projects for a sporting team/organisation or other fast-moving fan-facing environment An understand of key broad technology principles or experience in a technology-led role would be an advantage Native user of mobile and loyalty applications Agency experience welcomed Benefits Private Medical Insurance Competitive Holiday Entitlement Pension (5% + 5%) Medicash Cover Life Assurance Club Shop Discount . click apply for full job details
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data - securing and protecting private information more effectively - Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is the Role Are you looking to make a real impact and play a meaningful role in the growth of our company? As a Principal Solutions Architect (Public Sector) at Elastic you will serve as a technical authority and trusted advisor to our sales team and Public Sector customers, partners and communities. You will understand and solve our customer's business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo. What Will You Be Doing Architect next-generation search solutions: Design and implement cutting-edge solutions utilizing Elastic's latest advancements in AI, semantic search, and vector search, including RAG, vector databases, and other emerging technologies. Harness the power of our Observability products: Enable key government departments to achieve unparalleled accuracy and efficiency in their search queries and data retrieval processes, leveraging the capabilities of the Elastic Observability stack. Unlock the potential of vector search: Implement powerful vector search algorithms and create high-dimensional vector representations of data, allowing users to find the information they need even with imprecise queries. Deliver compelling proof-of-concept (POC) projects: Showcase the combined value of AI, semantic search, vector search, and ELSER through successful POCs, demonstrating the potential for improved search relevance, user experience, and decision-making. Become a thought leader and evangelize our vision: Share your expertise through presentations, blog posts, and other channels, positioning Elastic as the leader in AI-powered search and semantic data exploration. Foster collaboration and knowledge sharing: Cultivate a collaborative environment within the Solutions Architecture team and across departments, promoting knowledge sharing and driving continuous improvement. Stay ahead of the curve: Continuously learn and explore the ever-evolving landscapes of AI, semantic search, vector search, and related technologies, ensuring your solutions are always at the forefront of innovation. What You Bring 8+ years of experience in designing and architecting enterprise-levelsolutions into the Public Sector . An understanding of Observability,AI and semantic search technologies, with a focus on RAG, vector search, and NLP. Experience with vector databases and other emerging data storage solutions. Excellent communication and presentation skills, able to engage both technical and non-technical audiences. We think of it like this, "You may be speaking to a developer in the morning, an architect in the afternoon and an executive buyer in the evening." Collaborative spirit and a passion for sharing knowledge and expertise. Unwavering commitment to continuous learning and staying ahead of the curve in technology and emerging trends. Why Elastic? "Once I started, I was blown away to realize, what was always so obvious, everything is search. Anything you do with data involves search, every app needs search, even analytics are about search. Daily I am blown away with the types of things our users and customers are doing with search." Director of Product, Elastic. Why this team? "We question the status quo, debate the best ways to accomplish our goals and hold ourselves and our teams to the highest standards of performance. We take pride in our ability to understand our customers needs and make recommendations that are based on extensive global experience across multiple use cases. We learn from our mistakes and losses and celebrate our successes with an eye towards constant improvement. Join this team if you are up for a compassionate, understanding and fair environment where you can really grow into the next phase of your career." VP WW Solution Architecture, Elastic Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email .We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People's Republic ("DNR"), and the Luhansk People's Republic ("LNR"). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement.
Jul 24, 2025
Full time
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data - securing and protecting private information more effectively - Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is the Role Are you looking to make a real impact and play a meaningful role in the growth of our company? As a Principal Solutions Architect (Public Sector) at Elastic you will serve as a technical authority and trusted advisor to our sales team and Public Sector customers, partners and communities. You will understand and solve our customer's business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo. What Will You Be Doing Architect next-generation search solutions: Design and implement cutting-edge solutions utilizing Elastic's latest advancements in AI, semantic search, and vector search, including RAG, vector databases, and other emerging technologies. Harness the power of our Observability products: Enable key government departments to achieve unparalleled accuracy and efficiency in their search queries and data retrieval processes, leveraging the capabilities of the Elastic Observability stack. Unlock the potential of vector search: Implement powerful vector search algorithms and create high-dimensional vector representations of data, allowing users to find the information they need even with imprecise queries. Deliver compelling proof-of-concept (POC) projects: Showcase the combined value of AI, semantic search, vector search, and ELSER through successful POCs, demonstrating the potential for improved search relevance, user experience, and decision-making. Become a thought leader and evangelize our vision: Share your expertise through presentations, blog posts, and other channels, positioning Elastic as the leader in AI-powered search and semantic data exploration. Foster collaboration and knowledge sharing: Cultivate a collaborative environment within the Solutions Architecture team and across departments, promoting knowledge sharing and driving continuous improvement. Stay ahead of the curve: Continuously learn and explore the ever-evolving landscapes of AI, semantic search, vector search, and related technologies, ensuring your solutions are always at the forefront of innovation. What You Bring 8+ years of experience in designing and architecting enterprise-levelsolutions into the Public Sector . An understanding of Observability,AI and semantic search technologies, with a focus on RAG, vector search, and NLP. Experience with vector databases and other emerging data storage solutions. Excellent communication and presentation skills, able to engage both technical and non-technical audiences. We think of it like this, "You may be speaking to a developer in the morning, an architect in the afternoon and an executive buyer in the evening." Collaborative spirit and a passion for sharing knowledge and expertise. Unwavering commitment to continuous learning and staying ahead of the curve in technology and emerging trends. Why Elastic? "Once I started, I was blown away to realize, what was always so obvious, everything is search. Anything you do with data involves search, every app needs search, even analytics are about search. Daily I am blown away with the types of things our users and customers are doing with search." Director of Product, Elastic. Why this team? "We question the status quo, debate the best ways to accomplish our goals and hold ourselves and our teams to the highest standards of performance. We take pride in our ability to understand our customers needs and make recommendations that are based on extensive global experience across multiple use cases. We learn from our mistakes and losses and celebrate our successes with an eye towards constant improvement. Join this team if you are up for a compassionate, understanding and fair environment where you can really grow into the next phase of your career." VP WW Solution Architecture, Elastic Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email .We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People's Republic ("DNR"), and the Luhansk People's Republic ("LNR"). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement.
An exciting leadership role within the dynamic world of luxury beauty and skincare, where innovation, strategy, and creativity come together to drive digital success. The Role As Head of Ecommerce & Performance Marketing, you'll take charge of shaping and executing a powerful, multi-channel digital strategy designed to grow revenue, maximise profitability, and elevate the customer UX. This is a hands-on, strategic leadership position where you'll play a pivotal role in defining the future of the brand's ecommerce and digital marketing.Your key responsibilities will include: Leading website performance improvements to boost trading results and user experience. Developing strategies to increase traffic, conversion, average order value, and customer lifetime value. Owning the paid digital marketing mix, with a strong focus on PPC and Meta optimisation. Building and delivering accurate revenue forecasts and managing budgets. Creating and overseeing the digital content and promotional calendar. Managing CRM strategy, segmentation, and digital customer journeys. Developing a robust affiliate programme and expanding key partnerships. Directing ecommerce website development, functionality, and integrations. Maintaining GDPR, PCI compliance, and security standards across platforms. Reporting on performance metrics, ensuring all marketing activity meets ROAS targets. Managing third-party agencies and fostering effective cross-team collaboration. Leading, inspiring, and developing the ecommerce team. How You'll Dazzle Us We're looking for someone with a proven track record in ecommerce and performance marketing, who thrives in a fast-paced, ever-evolving digital landscape. You'll be a confident strategist with commercial acumen, a passion for analytics, and an appreciation for premium beauty brands.You'll bring: Solid experience in ecommerce leadership roles A deep understanding of digital marketing channels and ROI optimisation Strong analytical skills and a data-driven mindset An eye for detail and a flair for delivering exceptional customer experiences Hands-on experience with web development projects and third-party agency management The ability to lead, motivate, and inspire teams with a collaborative approach What's Next Apply via the form below.
Jul 24, 2025
Full time
An exciting leadership role within the dynamic world of luxury beauty and skincare, where innovation, strategy, and creativity come together to drive digital success. The Role As Head of Ecommerce & Performance Marketing, you'll take charge of shaping and executing a powerful, multi-channel digital strategy designed to grow revenue, maximise profitability, and elevate the customer UX. This is a hands-on, strategic leadership position where you'll play a pivotal role in defining the future of the brand's ecommerce and digital marketing.Your key responsibilities will include: Leading website performance improvements to boost trading results and user experience. Developing strategies to increase traffic, conversion, average order value, and customer lifetime value. Owning the paid digital marketing mix, with a strong focus on PPC and Meta optimisation. Building and delivering accurate revenue forecasts and managing budgets. Creating and overseeing the digital content and promotional calendar. Managing CRM strategy, segmentation, and digital customer journeys. Developing a robust affiliate programme and expanding key partnerships. Directing ecommerce website development, functionality, and integrations. Maintaining GDPR, PCI compliance, and security standards across platforms. Reporting on performance metrics, ensuring all marketing activity meets ROAS targets. Managing third-party agencies and fostering effective cross-team collaboration. Leading, inspiring, and developing the ecommerce team. How You'll Dazzle Us We're looking for someone with a proven track record in ecommerce and performance marketing, who thrives in a fast-paced, ever-evolving digital landscape. You'll be a confident strategist with commercial acumen, a passion for analytics, and an appreciation for premium beauty brands.You'll bring: Solid experience in ecommerce leadership roles A deep understanding of digital marketing channels and ROI optimisation Strong analytical skills and a data-driven mindset An eye for detail and a flair for delivering exceptional customer experiences Hands-on experience with web development projects and third-party agency management The ability to lead, motivate, and inspire teams with a collaborative approach What's Next Apply via the form below.