Realistic OTE of £38k.(average earnings across team). Are you in a sales-based role now and enjoy the customer interaction but do not enjoy the cold calling? Or perhaps your role involves negotiating and persuasion skills, but you do not get the monetary rewards or commission you feel you deserve? If you love helping customers, have the patience to listen and solve customer problems to provide customer satisfaction then this role helping us bring brilliant broadband and digital happiness to our customers may be the role for you. This is a sales-based role with the aim of retaining as many customers as possible (e.g. when their contract runs out), as well as increasing revenue across the business through upgrades, re-contracting, and cross-selling. You will learn about our broadband products and services and then help our customers recontract and upgrade their service and equipment. You will learn to collaborate with our sales, marketing, and customer operations teams to help improve our customer retention. We will help you learn how to use our database to accurately track customer orders and satisfaction. The role will include a mixture of inbound and outbound calls. Note: this is an office-based role and ss we need to contact some customers out of hours, there is one late shift, from 11am to 7.30pm per week and one Saturday in four, with time off in lieu the following week. Salary is £25,000 with a realistic OTE of £38,000. Commission is uncapped and many members of the team exceed this. Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our values Our approach is to work guided by our mission, vision and values. Find a way, Be committed, Do the right thing, Keep it simple.
Jul 17, 2025
Full time
Realistic OTE of £38k.(average earnings across team). Are you in a sales-based role now and enjoy the customer interaction but do not enjoy the cold calling? Or perhaps your role involves negotiating and persuasion skills, but you do not get the monetary rewards or commission you feel you deserve? If you love helping customers, have the patience to listen and solve customer problems to provide customer satisfaction then this role helping us bring brilliant broadband and digital happiness to our customers may be the role for you. This is a sales-based role with the aim of retaining as many customers as possible (e.g. when their contract runs out), as well as increasing revenue across the business through upgrades, re-contracting, and cross-selling. You will learn about our broadband products and services and then help our customers recontract and upgrade their service and equipment. You will learn to collaborate with our sales, marketing, and customer operations teams to help improve our customer retention. We will help you learn how to use our database to accurately track customer orders and satisfaction. The role will include a mixture of inbound and outbound calls. Note: this is an office-based role and ss we need to contact some customers out of hours, there is one late shift, from 11am to 7.30pm per week and one Saturday in four, with time off in lieu the following week. Salary is £25,000 with a realistic OTE of £38,000. Commission is uncapped and many members of the team exceed this. Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our values Our approach is to work guided by our mission, vision and values. Find a way, Be committed, Do the right thing, Keep it simple.
Unlock Your Potential with a Dynamic Team! A leading alternative finance provider is seeking a passionate and driven Collections Advisor to join their expanding team. This innovative company thrives on creating the impossible and is dedicated to exceptional customer service. About the Company: Established: Mission: To unlock financial flexibility for a better life. Vision: To imagine a world where everyone has the financial means to thrive. Role Overview: Position: Collections Advisor (Hybrid currently 1 day in the office) Location: Milton Keynes / Hybrid Working (Tue - Thurs office based) Hours: 37.5 hours per week; Monday Friday 8:30am 5:30pm, with 1 in 4 Saturday shifts (9:00am 1:00pm). Key Responsibilities: Engagement: Handle outbound and inbound calls, and communicate via SMS, email, and chat. Customer Support: Assist customers with overdue accounts, offering guidance and solutions. Compliance: Follow company policies and FCA regulations. Decision Making: Provide informed recommendations based on customer circumstances. Quality: Maintain high service standards and ensure adherence to regulatory requirements. Support: Contribute to other business areas as needed. Ideal Candidate: Experience: Previous collections experience is essential. Skills: Strong communication abilities, PC proficiency, and familiarity with MS Office. Attributes: Excellent time management, attention to detail, and ability to build rapport. Attitude: Positive, team-oriented, and dedicated to exceptional customer service. Knowledge: Understanding of FCA regulations is advantageous. Benefits: Salary: Competitive, with an annual performance-based bonus. Leave: 26 days annual leave, plus birthday off and up to 4 additional days for long service. Gym Memberships: Discounted rates. Perks Platform: Access to exclusive discounts and offers. Hybrid Working: Flexibility to work from home and the office. Additional Benefits: Life assurance, cycle-to-work scheme, eyecare vouchers, casual dress, free parking, and more.
Jul 17, 2025
Full time
Unlock Your Potential with a Dynamic Team! A leading alternative finance provider is seeking a passionate and driven Collections Advisor to join their expanding team. This innovative company thrives on creating the impossible and is dedicated to exceptional customer service. About the Company: Established: Mission: To unlock financial flexibility for a better life. Vision: To imagine a world where everyone has the financial means to thrive. Role Overview: Position: Collections Advisor (Hybrid currently 1 day in the office) Location: Milton Keynes / Hybrid Working (Tue - Thurs office based) Hours: 37.5 hours per week; Monday Friday 8:30am 5:30pm, with 1 in 4 Saturday shifts (9:00am 1:00pm). Key Responsibilities: Engagement: Handle outbound and inbound calls, and communicate via SMS, email, and chat. Customer Support: Assist customers with overdue accounts, offering guidance and solutions. Compliance: Follow company policies and FCA regulations. Decision Making: Provide informed recommendations based on customer circumstances. Quality: Maintain high service standards and ensure adherence to regulatory requirements. Support: Contribute to other business areas as needed. Ideal Candidate: Experience: Previous collections experience is essential. Skills: Strong communication abilities, PC proficiency, and familiarity with MS Office. Attributes: Excellent time management, attention to detail, and ability to build rapport. Attitude: Positive, team-oriented, and dedicated to exceptional customer service. Knowledge: Understanding of FCA regulations is advantageous. Benefits: Salary: Competitive, with an annual performance-based bonus. Leave: 26 days annual leave, plus birthday off and up to 4 additional days for long service. Gym Memberships: Discounted rates. Perks Platform: Access to exclusive discounts and offers. Hybrid Working: Flexibility to work from home and the office. Additional Benefits: Life assurance, cycle-to-work scheme, eyecare vouchers, casual dress, free parking, and more.
Inbound Sales Advisor Remote- Customer First, Sales Driven! Hybrid working available (if you're within commuting distance) 24,500 plus bonus opportunity Shifts between 8am-8pm, Monday to Sunday Ready to join a team where your voice truly matters and your sales skills shine ? Whether you're helping customers renew their plans, save on cancellations, or register new appliances - this is your chance to be at the heart of delivering peace of mind! What you'll be doing: As a Inbound Sales Advisor in our different inbound departments, you'll be the first point of contact for our valued customers. No cold calling - just real conversations that matter. Your role is to: Handle inbound calls from customers who need support or want to renew or cancel their plans Upsell tailored products and services that suit their needs Help customers register appliances and provide solutions with confidence Deliver exceptional customer service with every interaction - first time, every time What we're looking for: Confident in identifying customer needs and recommending the right solution Motivated, target-driven, and ready to earn bonus on top of your base salary 12 months experience in a similar environment within the last 3 years Someone who thrives in a fast-paced, supportive team environment Why You'll Love This Job: Top-Notch Training - A 5-week paid training program to set you up for success. Amazing Perks - Free annual protection plan, gym memberships, and more ! Career Growth - Your future is bright here- progress into HR, Tech, Finance, Marketing, and beyond . Work-Life Balance - Enjoy 33 days of annual leave (including bank holidays). Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Jul 17, 2025
Full time
Inbound Sales Advisor Remote- Customer First, Sales Driven! Hybrid working available (if you're within commuting distance) 24,500 plus bonus opportunity Shifts between 8am-8pm, Monday to Sunday Ready to join a team where your voice truly matters and your sales skills shine ? Whether you're helping customers renew their plans, save on cancellations, or register new appliances - this is your chance to be at the heart of delivering peace of mind! What you'll be doing: As a Inbound Sales Advisor in our different inbound departments, you'll be the first point of contact for our valued customers. No cold calling - just real conversations that matter. Your role is to: Handle inbound calls from customers who need support or want to renew or cancel their plans Upsell tailored products and services that suit their needs Help customers register appliances and provide solutions with confidence Deliver exceptional customer service with every interaction - first time, every time What we're looking for: Confident in identifying customer needs and recommending the right solution Motivated, target-driven, and ready to earn bonus on top of your base salary 12 months experience in a similar environment within the last 3 years Someone who thrives in a fast-paced, supportive team environment Why You'll Love This Job: Top-Notch Training - A 5-week paid training program to set you up for success. Amazing Perks - Free annual protection plan, gym memberships, and more ! Career Growth - Your future is bright here- progress into HR, Tech, Finance, Marketing, and beyond . Work-Life Balance - Enjoy 33 days of annual leave (including bank holidays). Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Customer Sales Advisor - Work from Home, Earn Commission, Love Your Role Salary: 24,500 + Commission Contract: Full-Time, Permanent Location: 100% Remote Ready to Sell Smarter - with Flexibility, Purpose, and Perks? Do you thrive on building great conversations? Love helping customers while hitting your targets? Want a role that fits your lifestyle without sacrificing earnings? If you said yes , yes , and yes - we want to hear from you! What You'll Be Doing As a Customer Sales Advisor, you'll be the first point of contact for customers registering new appliances. Your goal? To guide them through the process, explain their options clearly, and recommend protection packages that suit their needs. With full training and a supportive team behind you, you'll build confidence fast - even if you're new to sales. What You'll Get in Return 24,500 base + commission - your effort = your earnings Remote work - skip the commute and enjoy real flexibility Structured schedule - fixed weekly shift pattern, no surprises 3-week induction - get set up for success with expert training Clear career paths - move into HR, Tech, Finance, Marketing & more Perks You'll Love 33 days annual leave - including bank holidays Commission and performance incentives - top up your salary with every sale Free annual protection plan - plus discounts for your loved ones Health & wellness support - dental, optical, physio & mental health services Pension scheme - with up to 5% employer contribution Life assurance - 4x your basic salary, fully funded Retail & lifestyle discounts - high-street and online savings Extra benefits - travel loans, car leasing, Cycle to Work, Salary Finance What You'll Bring Proven experience in targeted sales Strong communication and rapport-building skills Focus, resilience, and attention to detail A calm, organised approach - even when it gets busy A quiet home workspace and reliable internet connection Why Join Us? This is more than a sales job. It's a chance to grow your career, enjoy true flexibility, and be part of a company that values both your performance and well-being. Sound like the right fit? Apply now and take the first step toward becoming a Customer Sales Advisor - Inbound Registrations today!
Jul 17, 2025
Full time
Customer Sales Advisor - Work from Home, Earn Commission, Love Your Role Salary: 24,500 + Commission Contract: Full-Time, Permanent Location: 100% Remote Ready to Sell Smarter - with Flexibility, Purpose, and Perks? Do you thrive on building great conversations? Love helping customers while hitting your targets? Want a role that fits your lifestyle without sacrificing earnings? If you said yes , yes , and yes - we want to hear from you! What You'll Be Doing As a Customer Sales Advisor, you'll be the first point of contact for customers registering new appliances. Your goal? To guide them through the process, explain their options clearly, and recommend protection packages that suit their needs. With full training and a supportive team behind you, you'll build confidence fast - even if you're new to sales. What You'll Get in Return 24,500 base + commission - your effort = your earnings Remote work - skip the commute and enjoy real flexibility Structured schedule - fixed weekly shift pattern, no surprises 3-week induction - get set up for success with expert training Clear career paths - move into HR, Tech, Finance, Marketing & more Perks You'll Love 33 days annual leave - including bank holidays Commission and performance incentives - top up your salary with every sale Free annual protection plan - plus discounts for your loved ones Health & wellness support - dental, optical, physio & mental health services Pension scheme - with up to 5% employer contribution Life assurance - 4x your basic salary, fully funded Retail & lifestyle discounts - high-street and online savings Extra benefits - travel loans, car leasing, Cycle to Work, Salary Finance What You'll Bring Proven experience in targeted sales Strong communication and rapport-building skills Focus, resilience, and attention to detail A calm, organised approach - even when it gets busy A quiet home workspace and reliable internet connection Why Join Us? This is more than a sales job. It's a chance to grow your career, enjoy true flexibility, and be part of a company that values both your performance and well-being. Sound like the right fit? Apply now and take the first step toward becoming a Customer Sales Advisor - Inbound Registrations today!
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Jul 17, 2025
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Jul 17, 2025
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Jul 17, 2025
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Sales Team Leader Must be able to commute to Leicester and manage remotely Monday Friday, 9:00am 5:00pm up to £40,000 Bonuses Benefits Are you a motivational sales leader who thrives on developing people and driving results? We are seeking a Sales Team Leader to manage and inspire a small team of inbound and outbound Sales Advisors. This is a hybrid role, with just one day per week based at the Leicester office, ideal for someone confident in remote leadership and performance management. Benefits Flexible hybrid working Generous 34 days holiday allowance A collaborative and supportive team environment Generous benefit package including private health Genuine scope to shape the team s performance and direction Opportunities for personal growth and leadership development Enhanced pension contribution Generous sick pay Above average Maternity and Paternity leave. Cool office environment with fully stocked goodies! The role Lead, coach, and support a small team of Sales Advisors across inbound and outbound activity Drive performance through structured 1-to-1s, KPI tracking, and development planning Oversee outbound account activation and follow-up campaigns Manage inbound sales opportunities with a focus on customer conversion and retention Step in where needed to support with overflow calls or priority client contact Maintain reporting and sales metrics, identifying areas for optimisation Collaborate with senior management to shape and deliver sales strategy The candidate 2 years experience in a sales team leadership or supervisor role Proven track record in driving results and coaching sales professionals Strong background in B2B sales, preferably with both inbound and outbound teams Excellent communication and time management skills Comfortable in a fast-paced environment with changing priorities Experience with Salesforce or similar CRM/eProcurement platforms (desirable) Interested? Please click 'apply' today!
Jul 17, 2025
Full time
Sales Team Leader Must be able to commute to Leicester and manage remotely Monday Friday, 9:00am 5:00pm up to £40,000 Bonuses Benefits Are you a motivational sales leader who thrives on developing people and driving results? We are seeking a Sales Team Leader to manage and inspire a small team of inbound and outbound Sales Advisors. This is a hybrid role, with just one day per week based at the Leicester office, ideal for someone confident in remote leadership and performance management. Benefits Flexible hybrid working Generous 34 days holiday allowance A collaborative and supportive team environment Generous benefit package including private health Genuine scope to shape the team s performance and direction Opportunities for personal growth and leadership development Enhanced pension contribution Generous sick pay Above average Maternity and Paternity leave. Cool office environment with fully stocked goodies! The role Lead, coach, and support a small team of Sales Advisors across inbound and outbound activity Drive performance through structured 1-to-1s, KPI tracking, and development planning Oversee outbound account activation and follow-up campaigns Manage inbound sales opportunities with a focus on customer conversion and retention Step in where needed to support with overflow calls or priority client contact Maintain reporting and sales metrics, identifying areas for optimisation Collaborate with senior management to shape and deliver sales strategy The candidate 2 years experience in a sales team leadership or supervisor role Proven track record in driving results and coaching sales professionals Strong background in B2B sales, preferably with both inbound and outbound teams Excellent communication and time management skills Comfortable in a fast-paced environment with changing priorities Experience with Salesforce or similar CRM/eProcurement platforms (desirable) Interested? Please click 'apply' today!
Pro Staff Recruitment Ltd
Shenley Church End, Buckinghamshire
Customer Service / Lead Generation Advisor Office-based Olney Monday Friday, 9:00 AM 5:00 PM 45-minute lunch break + 2 x 10-minute breaks £12.21 per hour - £22,000 per annum Job Objective To provide outstanding customer service by handling inbound enquiries and conducting outbound lead generation calls to prospective clients (warm leads). Key Responsibilities Deliver excellent customer service on all calls Make outbound calls to support lead generation efforts Meet phone performance KPIs, including daily targets and call handling times Ensure customers are treated fairly and receive consistent service Build and maintain positive relationships with internal and external contacts Escalate issues, errors, or backlogs to the line manager promptly Support the line manager in achieving overall team goals Knowledge & Skills Required Minimum 1 year of experience in a call centre or customer service role (essential) Strong organisational and prioritisation skills Excellent attention to detail Collaborative team player
Jul 17, 2025
Full time
Customer Service / Lead Generation Advisor Office-based Olney Monday Friday, 9:00 AM 5:00 PM 45-minute lunch break + 2 x 10-minute breaks £12.21 per hour - £22,000 per annum Job Objective To provide outstanding customer service by handling inbound enquiries and conducting outbound lead generation calls to prospective clients (warm leads). Key Responsibilities Deliver excellent customer service on all calls Make outbound calls to support lead generation efforts Meet phone performance KPIs, including daily targets and call handling times Ensure customers are treated fairly and receive consistent service Build and maintain positive relationships with internal and external contacts Escalate issues, errors, or backlogs to the line manager promptly Support the line manager in achieving overall team goals Knowledge & Skills Required Minimum 1 year of experience in a call centre or customer service role (essential) Strong organisational and prioritisation skills Excellent attention to detail Collaborative team player
We are seeking an experienced and driven Enterprise Account Executive to join AppTweak's dynamic revenue team! The ideal candidate will be responsible for growing our customer base in EMEA with a focus on Enterprise prospects. This role will be focused on CEE (Central & Eastern Europe) market. If you have what it takes to help us grow, we'd love to hear from you! Location: London, on a hybrid setting. What you will do: Consistently close deals to (over)achieve your individual sales target. Build and grow your pipeline with accurate forecasting and ownership over the full sales cycle, from lead to close. Conduct impactful product demos focused on value and business needs. Build pipeline through inbound and outbound efforts to generate new opportunities, solve problems, and anticipate future needs. Develop a deep understanding of AppTweak's products and landscape (App Store Optimization, Apple Ads, Market Intelligence, competitive trends). Collaborate closely with the BDR team to define outbound strategies and fuel your pipeline growth. Act as a trusted advisor to prospects, strategically showcasing how AppTweak can help grow their businesses through our products and consulting services. Represent AppTweak at key mobile marketing conferences worldwide (e.g. Berlin, London, Barcelona). Organize and host ASO-related networking events to increase brand awareness and reputation. Job requirements Bachelor's or Master's degree in Business, Communication, Marketing, Sales or any relevant field. Fluent in English with excellent oral and written communication skills. German is a plus! Account Executive experience: At least 2 years experience in B2B Saas sales. Strong understanding of the mobile marketing space. Consistent track record of achieving individual targets. Extremely hungry character with a growth mindset, ready to learn and grow in an extremely fast-paced environment, all the while maintaining a resilient attitude. Excellent communication, presentation and writing skills: you are able to build meaningful and trustworthy relationships with clients through transparent communication. Curious and creative: you are familiar with core mobile marketing terminology and want to expand your knowledge in mobile app growth. What's in it for you? Surrounded by a dynamic, fun (or crazy?), and very driven team. Bi-yearly company-wide team building to connect with all your colleagues. A diverse team within a flat hierarchy. Opportunity to connect with a variety of exciting mobile businesses across different verticals. An exciting and fast-growing company with a people-first culture. "Diversity" and "work-life balance" are not just buzzwords at AppTweak. Regular general team meetings and demo days to make sure everyone is aligned with AppTweak's growth path. Chance to discover new food recipes, because yes, we love food! Our recruitment process First video call with the HR team to get to know each other and tell you more about AppTweak. Video interview with the hiring manager to deep dive into your past experience and learn more about your aspirations. Case study to simulate the AE skill set and test your abilities. Final culture fit call with a CRO or the CEO. About AppTweak AppTweak is the trusted App Store Marketing & Intelligence Platform for mobile leaders worldwide; we provide innovative solutions that help apps and games optimize their App Store presence and increase downloads. For 10+ years , companies including Uber, King, Google, and BBC have trusted our unique metrics, actionable insights, and expertise to make informed decisions and achieve long-term success in the competitive mobile market. Driven by data science and a human-centered approach , AppTweak is recognized for its innovative features and rapid growth. We have been awarded "ASO Tool of the Year" and "App Data Platform of the Year" by the App Growth Awards, and have been four times recognized as one of the fastest-growing technology companies by Deloitte Belgium. Today we are a team of people based in 7 offices around the globe (Brussels, San Francisco, Bengaluru, Tokyo, Seoul, London and Beijing) s upporting more than +2,000 customers worldwide, including Adobe, Binance, Samsung, EA, and Zynga, etc. Becoming an Apple Certified partner for Apple Ads this year means we're entering our fast growth stage and are looking for ambitious individuals to join our team! or Apply with Linkedin unavailable Apply with Indeed unavailable My information Fill out the information below Full name Email address Phone number United Kingdom International Afghanistan My information Fill out the information below Full name Email address Phone number United Kingdom International Afghanistan Upload your CV or resume file Upload a file or drag and drop here Upload a file or drag and drop here Accepted files: PDF, DOC, DOCX, JPEG and PNG up to 50MB. Upload a file or drag and drop here Upload a file or drag and drop here Accepted files: PDF, DOC, DOCX, JPEG and PNG up to 50MB. Questions Please fill in additional questions Why are you a right fit for AppTweak and for this role? How many years of experience do you have in Sales (B2B Saas)? How familiar are you with the mobile landscape, more specifically Mobile Marketing? Do you have experience generating your own pipeline? On a scale of 1 to 10, how would you rate your level of spoken and written English? When would you be available to join our wonderful team? What are your salary expectations? (Monthly or annual gross) Where are you currently located? Do you have a citizenship/visa and/or permit allowing you to work in London? Please specify. How did you find this job ?If you were referred by an employee, please share their name. Do you wish to add something? All fields marked with are required. Your application has been successfully submitted!
Jul 17, 2025
Full time
We are seeking an experienced and driven Enterprise Account Executive to join AppTweak's dynamic revenue team! The ideal candidate will be responsible for growing our customer base in EMEA with a focus on Enterprise prospects. This role will be focused on CEE (Central & Eastern Europe) market. If you have what it takes to help us grow, we'd love to hear from you! Location: London, on a hybrid setting. What you will do: Consistently close deals to (over)achieve your individual sales target. Build and grow your pipeline with accurate forecasting and ownership over the full sales cycle, from lead to close. Conduct impactful product demos focused on value and business needs. Build pipeline through inbound and outbound efforts to generate new opportunities, solve problems, and anticipate future needs. Develop a deep understanding of AppTweak's products and landscape (App Store Optimization, Apple Ads, Market Intelligence, competitive trends). Collaborate closely with the BDR team to define outbound strategies and fuel your pipeline growth. Act as a trusted advisor to prospects, strategically showcasing how AppTweak can help grow their businesses through our products and consulting services. Represent AppTweak at key mobile marketing conferences worldwide (e.g. Berlin, London, Barcelona). Organize and host ASO-related networking events to increase brand awareness and reputation. Job requirements Bachelor's or Master's degree in Business, Communication, Marketing, Sales or any relevant field. Fluent in English with excellent oral and written communication skills. German is a plus! Account Executive experience: At least 2 years experience in B2B Saas sales. Strong understanding of the mobile marketing space. Consistent track record of achieving individual targets. Extremely hungry character with a growth mindset, ready to learn and grow in an extremely fast-paced environment, all the while maintaining a resilient attitude. Excellent communication, presentation and writing skills: you are able to build meaningful and trustworthy relationships with clients through transparent communication. Curious and creative: you are familiar with core mobile marketing terminology and want to expand your knowledge in mobile app growth. What's in it for you? Surrounded by a dynamic, fun (or crazy?), and very driven team. Bi-yearly company-wide team building to connect with all your colleagues. A diverse team within a flat hierarchy. Opportunity to connect with a variety of exciting mobile businesses across different verticals. An exciting and fast-growing company with a people-first culture. "Diversity" and "work-life balance" are not just buzzwords at AppTweak. Regular general team meetings and demo days to make sure everyone is aligned with AppTweak's growth path. Chance to discover new food recipes, because yes, we love food! Our recruitment process First video call with the HR team to get to know each other and tell you more about AppTweak. Video interview with the hiring manager to deep dive into your past experience and learn more about your aspirations. Case study to simulate the AE skill set and test your abilities. Final culture fit call with a CRO or the CEO. About AppTweak AppTweak is the trusted App Store Marketing & Intelligence Platform for mobile leaders worldwide; we provide innovative solutions that help apps and games optimize their App Store presence and increase downloads. For 10+ years , companies including Uber, King, Google, and BBC have trusted our unique metrics, actionable insights, and expertise to make informed decisions and achieve long-term success in the competitive mobile market. Driven by data science and a human-centered approach , AppTweak is recognized for its innovative features and rapid growth. We have been awarded "ASO Tool of the Year" and "App Data Platform of the Year" by the App Growth Awards, and have been four times recognized as one of the fastest-growing technology companies by Deloitte Belgium. Today we are a team of people based in 7 offices around the globe (Brussels, San Francisco, Bengaluru, Tokyo, Seoul, London and Beijing) s upporting more than +2,000 customers worldwide, including Adobe, Binance, Samsung, EA, and Zynga, etc. Becoming an Apple Certified partner for Apple Ads this year means we're entering our fast growth stage and are looking for ambitious individuals to join our team! or Apply with Linkedin unavailable Apply with Indeed unavailable My information Fill out the information below Full name Email address Phone number United Kingdom International Afghanistan My information Fill out the information below Full name Email address Phone number United Kingdom International Afghanistan Upload your CV or resume file Upload a file or drag and drop here Upload a file or drag and drop here Accepted files: PDF, DOC, DOCX, JPEG and PNG up to 50MB. Upload a file or drag and drop here Upload a file or drag and drop here Accepted files: PDF, DOC, DOCX, JPEG and PNG up to 50MB. Questions Please fill in additional questions Why are you a right fit for AppTweak and for this role? How many years of experience do you have in Sales (B2B Saas)? How familiar are you with the mobile landscape, more specifically Mobile Marketing? Do you have experience generating your own pipeline? On a scale of 1 to 10, how would you rate your level of spoken and written English? When would you be available to join our wonderful team? What are your salary expectations? (Monthly or annual gross) Where are you currently located? Do you have a citizenship/visa and/or permit allowing you to work in London? Please specify. How did you find this job ?If you were referred by an employee, please share their name. Do you wish to add something? All fields marked with are required. Your application has been successfully submitted!
Technical Support Advisor, Poole, £30,000 plus benefits As a Technical Support Advisor within this revolutionary accountancy software company your primary duty will be to respond to customer queries and requests . You will be required to gather information on each support request , determine the root cause and devise solutions to resolve the query within the SLA parameters. You will also manage the flow of incoming support requests, assess them and decide to escalate where necessary. Background & Benefits Rubicon s client is revolutionising accountancy software creating a state of the art next-generation system that offers rapid implementation and higher levels of self service at customer level. Boasting the accolade of Sunday Times Best Places to Work 2024 , they have also just secured £25 million in investment and are rapidly growing. As Technical Support Advisor , you will also benefit from: • Company share scheme • Private Medical Insurance • 25 days holiday plus bank • Quarterly profit related bonus • Hybrid/flexible working • Progression T echnical Support Advisor Responsibilities • Manage inbound queries (telephone and email), triaging and prioritising accordingly • Record and manage all tickets using the company s ticketing software • Diagnosing, resolving and triaging technical issues • Escalating issues where necessary • Guide the company s clients in optimising their processes through best practice • Delivering excellent front-line service wherever possible • Collaborate with implementation consultants to help resolve system queries T echnical Support Advisor Skills & Experience Required • Experience working in a customer support environment • Experience supporting Finance Software • Excellent verbal and communication skills • Self-motivated with the ability to prioritise and meet deadlines • Demonstrates stability, reliability, continuity, flexibility and adaptability • Team player Interested? To be considered for this Technical Support Advisor opportunity or for more information, submit your CV to Amber at Rubicon by applying directly to this advert. Our team at Rubicon reviews every application. Please ensure your CV is submitted in Microsoft Word . If sent as PDF it will cause delays.
Jul 17, 2025
Full time
Technical Support Advisor, Poole, £30,000 plus benefits As a Technical Support Advisor within this revolutionary accountancy software company your primary duty will be to respond to customer queries and requests . You will be required to gather information on each support request , determine the root cause and devise solutions to resolve the query within the SLA parameters. You will also manage the flow of incoming support requests, assess them and decide to escalate where necessary. Background & Benefits Rubicon s client is revolutionising accountancy software creating a state of the art next-generation system that offers rapid implementation and higher levels of self service at customer level. Boasting the accolade of Sunday Times Best Places to Work 2024 , they have also just secured £25 million in investment and are rapidly growing. As Technical Support Advisor , you will also benefit from: • Company share scheme • Private Medical Insurance • 25 days holiday plus bank • Quarterly profit related bonus • Hybrid/flexible working • Progression T echnical Support Advisor Responsibilities • Manage inbound queries (telephone and email), triaging and prioritising accordingly • Record and manage all tickets using the company s ticketing software • Diagnosing, resolving and triaging technical issues • Escalating issues where necessary • Guide the company s clients in optimising their processes through best practice • Delivering excellent front-line service wherever possible • Collaborate with implementation consultants to help resolve system queries T echnical Support Advisor Skills & Experience Required • Experience working in a customer support environment • Experience supporting Finance Software • Excellent verbal and communication skills • Self-motivated with the ability to prioritise and meet deadlines • Demonstrates stability, reliability, continuity, flexibility and adaptability • Team player Interested? To be considered for this Technical Support Advisor opportunity or for more information, submit your CV to Amber at Rubicon by applying directly to this advert. Our team at Rubicon reviews every application. Please ensure your CV is submitted in Microsoft Word . If sent as PDF it will cause delays.
EMEA Business Development Representative page is loaded EMEA Business Development Representative Apply locations London time type Full time posted on Posted Yesterday job requisition id JR_8451 Let's be ISS Market Intelligence (ISS MI) provides critical and proprietary data, business intelligence, information services and marketing solutions to the global investment management industry. ISS MI delivers full-service solutions to the asset management sector worldwide, including investment flow data, advisor sales analysis, in-depth research, analytics, editorial content and events for investment managers, asset owners and custodians, plus Transaction Cost Measurement of over 500 million trades per month. Our clients include over 1,000 of the most prominent names in the asset management industry, including 83 of the worlds' 100 largest fund managers. Job Description: ISS Market Intelligence is offering an exciting fast paced, team oriented, sales environment for someone looking to start a career in financial services sales. Gain experience under the mentorship of a seasoned sales team and start to build your reputation. In this role you will market to and interact with representatives from large financial institutions including Heads of Distribution, Strategy, Product and Business Intelligence and apply the exposure and learning experience from this role to springboard into an Account Management or a more senior Sales role. The European Business Development Representative will identify new business prospects across ISS MI's suite of products. Ideal candidates will be results driven and highly motivated to generate new opportunities within the region and grow existing relationships. Use your creativity to correspond with, schedule meetings, and build relationships with C-Level executives. Use your teamwork skills to liaise with senior colleagues to determine territory sales strategies. Identify accounts for prospecting with your earnings potential based on the activity you can drive. Build proficiency in the asset management industry including (but not limited to) Distribution Intelligence, Research and Industry Trends. Are you ready to use your high energy and positive attitude to learn more about asset management? Are you naturally curious and want to learn about the solutions that ISS produces to assist some of the largest global financial firms in the world with data analytics, research and insights? If so, come work for a leader and advance your career. Responsibilities: Establish a good understanding of all ISS MI products and services, as well as their respective markets Target, research and assist the sales team to create new leads across all verticals (Distribution, Product, Strategy, Operation and Business Intelligence) Prospect within the EMEA territory to identify and qualify new leads for Sales Representatives Demonstrate the utmost efficiency in assisting to shorten the sales cycle duration where possible Manage a queue of inbound leads from ISS MI marketing campaigns and website traffic, with a goal of qualifying leads and establishing meetings for Sales Representatives Be responsible for assisting the sales team develop and grow a geographical sales territory Deliver any feedback received back into the business Attend relevant industry events Work closely with Marketing, Sales, and Research teams to create campaigns Qualifications: Bachelor's degree or equivalent experience Fluency in English, and one other European language would be advantageous Experience selling within the Financial Services industry a definite plus but not necessary Must be able to utilise lead generating software and learn new technologies quickly, for example HubSpot, Salesforce, Zoominfo Must be highly organised, goal oriented and able to think independently Excellent communicator Innovative, customer orientated thinker able to identify and exploit market opportunities A team player with emotional maturity Absolute personal and professional integrity Excellent soft and interpersonal skills Must be proficient at using Microsoft Office tools What You Can Expect from Us At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow-professionally and personally. Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success. Let's empower, collaborate, and inspire. Let's be . About ISS STOXX ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. ISS Market Intelligence (ISS MI) is a leading provider of data, insights, and market engagement solutions to the global financial services industry. ISS MI empowers asset and wealth management firms, insurance companies, distributors, service providers, and technology firms to assess their target markets, identify and analyze the best opportunities within those markets, and execute on comprehensive go-to-market initiatives to grow their business. Clients benefit from our increasingly connected global platform that leverages a combination of proprietary data, powerful analytics, timely and relevant insights, in-depth research, as well as an extensive suite of industry-leading media brands that deliver unmatched market connectivity through news and editorial content, events, training, ratings, and awards. Visit our website: View additional open roles: Institutional Shareholder Services ("ISS") is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as "protected status"). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. About Us Let's empower, collaborate, and inspire one another. Let's be ! ISS STOXX GmbH, through its group companies, is a leading provider of comprehensive and data-centric research and technology solutions that help capital market participants identify investment opportunities, detect qualitative and quantitative portfolio company risks, and meet evolving regulatory requirements. With roots dating back to 1985, we today deliver world-class benchmark and custom indices across asset classes and geographies and serve as a premier source of independent corporate governance, sustainability, cyber risk, and fund intelligence research, data, and related offerings. Our products and services give clients the scale and leverage they need to grow their business more effectively and efficiently. ISS STOXX, which is majority owned by Deutsche Börse Group, is comprised of more than 3,400 professionals operating across 33 global locations in 19 countries. Its approximately 6,400 clients include many of the world's leading institutional investors who turn to ISS STOXX for its objective and varied offerings, as well as companies focused on ESG, cyber, and governance risk mitigation as a shareholder value enhancing measure. Clients rely on ISS STOXX's expertise to help them make informed decisions to benefit their stakeholders.
Jul 17, 2025
Full time
EMEA Business Development Representative page is loaded EMEA Business Development Representative Apply locations London time type Full time posted on Posted Yesterday job requisition id JR_8451 Let's be ISS Market Intelligence (ISS MI) provides critical and proprietary data, business intelligence, information services and marketing solutions to the global investment management industry. ISS MI delivers full-service solutions to the asset management sector worldwide, including investment flow data, advisor sales analysis, in-depth research, analytics, editorial content and events for investment managers, asset owners and custodians, plus Transaction Cost Measurement of over 500 million trades per month. Our clients include over 1,000 of the most prominent names in the asset management industry, including 83 of the worlds' 100 largest fund managers. Job Description: ISS Market Intelligence is offering an exciting fast paced, team oriented, sales environment for someone looking to start a career in financial services sales. Gain experience under the mentorship of a seasoned sales team and start to build your reputation. In this role you will market to and interact with representatives from large financial institutions including Heads of Distribution, Strategy, Product and Business Intelligence and apply the exposure and learning experience from this role to springboard into an Account Management or a more senior Sales role. The European Business Development Representative will identify new business prospects across ISS MI's suite of products. Ideal candidates will be results driven and highly motivated to generate new opportunities within the region and grow existing relationships. Use your creativity to correspond with, schedule meetings, and build relationships with C-Level executives. Use your teamwork skills to liaise with senior colleagues to determine territory sales strategies. Identify accounts for prospecting with your earnings potential based on the activity you can drive. Build proficiency in the asset management industry including (but not limited to) Distribution Intelligence, Research and Industry Trends. Are you ready to use your high energy and positive attitude to learn more about asset management? Are you naturally curious and want to learn about the solutions that ISS produces to assist some of the largest global financial firms in the world with data analytics, research and insights? If so, come work for a leader and advance your career. Responsibilities: Establish a good understanding of all ISS MI products and services, as well as their respective markets Target, research and assist the sales team to create new leads across all verticals (Distribution, Product, Strategy, Operation and Business Intelligence) Prospect within the EMEA territory to identify and qualify new leads for Sales Representatives Demonstrate the utmost efficiency in assisting to shorten the sales cycle duration where possible Manage a queue of inbound leads from ISS MI marketing campaigns and website traffic, with a goal of qualifying leads and establishing meetings for Sales Representatives Be responsible for assisting the sales team develop and grow a geographical sales territory Deliver any feedback received back into the business Attend relevant industry events Work closely with Marketing, Sales, and Research teams to create campaigns Qualifications: Bachelor's degree or equivalent experience Fluency in English, and one other European language would be advantageous Experience selling within the Financial Services industry a definite plus but not necessary Must be able to utilise lead generating software and learn new technologies quickly, for example HubSpot, Salesforce, Zoominfo Must be highly organised, goal oriented and able to think independently Excellent communicator Innovative, customer orientated thinker able to identify and exploit market opportunities A team player with emotional maturity Absolute personal and professional integrity Excellent soft and interpersonal skills Must be proficient at using Microsoft Office tools What You Can Expect from Us At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow-professionally and personally. Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success. Let's empower, collaborate, and inspire. Let's be . About ISS STOXX ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. ISS Market Intelligence (ISS MI) is a leading provider of data, insights, and market engagement solutions to the global financial services industry. ISS MI empowers asset and wealth management firms, insurance companies, distributors, service providers, and technology firms to assess their target markets, identify and analyze the best opportunities within those markets, and execute on comprehensive go-to-market initiatives to grow their business. Clients benefit from our increasingly connected global platform that leverages a combination of proprietary data, powerful analytics, timely and relevant insights, in-depth research, as well as an extensive suite of industry-leading media brands that deliver unmatched market connectivity through news and editorial content, events, training, ratings, and awards. Visit our website: View additional open roles: Institutional Shareholder Services ("ISS") is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as "protected status"). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. About Us Let's empower, collaborate, and inspire one another. Let's be ! ISS STOXX GmbH, through its group companies, is a leading provider of comprehensive and data-centric research and technology solutions that help capital market participants identify investment opportunities, detect qualitative and quantitative portfolio company risks, and meet evolving regulatory requirements. With roots dating back to 1985, we today deliver world-class benchmark and custom indices across asset classes and geographies and serve as a premier source of independent corporate governance, sustainability, cyber risk, and fund intelligence research, data, and related offerings. Our products and services give clients the scale and leverage they need to grow their business more effectively and efficiently. ISS STOXX, which is majority owned by Deutsche Börse Group, is comprised of more than 3,400 professionals operating across 33 global locations in 19 countries. Its approximately 6,400 clients include many of the world's leading institutional investors who turn to ISS STOXX for its objective and varied offerings, as well as companies focused on ESG, cyber, and governance risk mitigation as a shareholder value enhancing measure. Clients rely on ISS STOXX's expertise to help them make informed decisions to benefit their stakeholders.
The role We are looking to hire a Business Development Associate to join our Sales team in London. Fluency in French is required Working at WGSN Together, we create tomorrow A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow. WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. Role overview WGSN is looking for a driven, curious, and self-motivated Business Development Associate to join our dynamic EMEA New Business team. This is a unique opportunity to kickstart or elevate your sales career with the world's leading consumer trend forecasting company, helping global brands stay ahead of what's next. In this high-volume sales role, you'll be at the forefront of our growth engine, reaching out to prospective clients, sparking meaningful conversations, and driving new business opportunities across different markets and verticals. If you're fluent in French , love the idea of turning insight into opportunity, and are looking to build a career in sales as part of a fast-paced, collaborative team, we want to hear from you. The team At WGSN, we have high-performing sales teams made up of Client Services Coordinators, Business Development Associates, Business Development Managers, and Account Managers who have worked incredibly hard over the past year to achieve outstanding results. Our teams are diverse, tenacious, resilient, and extremely dedicated because they truly believe in the value WGSN services bring to our global clientele who operate in Fashion, Beauty, Interiors, Food & Drink and Consumer Tech. We never compromise on collaboration, which allows us to have a strong team dynamic. From Start-Ups to Fortune 500 companies; WGSN supplies specialised intelligence to the most valuable brands in Fashion, Beauty, Food & Drink, Interiors and Consumer Tech, allowing these brands to produce outstanding products that consumers will demand for years to come. Key accountabilities Generate outbound leads via email, social outreach, and high-volume cold calling. Research and identify strategic growth opportunities within key industries and markets. Qualify inbound and marketing-generated leads, and book discovery calls for Business Development Managers. Effectively communicate WGSN's value proposition to a wide range of professionals, from creatives to C-suite. Help build and maintain a robust pipeline to support the wider sales team's ambitious goals. Collaborate with Business Development Managers to ensure seamless lead hand-off and follow-up. Track and optimise outreach effectiveness through CRM and sales enablement tools. Meet and exceed key activity metrics - including outreach volume, meetings booked, and engagement conversion. This list is not exhaustive and there may be other activities you are required to deliver. Skills, experience & qualifications required You're fluent in French and English (essential). You're passionate about sales and excited to build or continue your career in a fast-growth environment. You're energised by hitting (and exceeding) targets and KPIs. You're a confident communicator who enjoys talking to people and building relationships. You're naturally curious about trends, industries, people, and business challenges. You're organised, proactive, and thrive in a fast-paced, high-output team. You want to work in a creative, global company that is at the forefront of consumer insights. Bonus points if you have experience using Salesforce, Salesloft, or similar sales tools, and/or previous experience in a high-volume outbound sales environment. What we offer Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including: - 25 days of holiday per year - with an option to buy/ sell up to 5 days - Pension, Life Assurance and Income Protection Flexible benefits platform with options including Private Medical, Dental Insurance & Critical Illness - Employee assistance programme, season ticket loans and cycle to work scheme - Volunteering opportunities and charitable giving options - Great learning and development opportunities. More about WGSN WGSN is the global authority on consumer trend forecasting. We help brands around the world create the right products at the right time for tomorrow's consumer. Our values We Are Everywhere The future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity, everywhere. We Are Future Focused We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow. We Are Rigorous We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do. Our culture An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives & reflect the global audience we work with. Inclusive workforce We are committed to supporting the environment and sustainability , including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030. Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people. We offer a flexible working environment with a wide range of flexible, hybrid and agile working arrangements. Conversations about flexible working have always been-and will continue to be-actively encouraged here, but we do not offer full remote working. We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you. A Note for Recruiters Thank you so much for your interest in working with us at WGSN! Our internal Talent Acquisition team takes care of all our recruitment efforts. When we need some extra help, we partner with agencies on our Preferred Supplier List (PSL) that truly understand our business, culture and ways of working together.Since we focus on these established partnerships, we're unable to respond to unsolicited contacts or CVs from outside our PSL. But don't worry! If we decide to explore new partnerships, we'll be sure to reach out.
Jul 17, 2025
Full time
The role We are looking to hire a Business Development Associate to join our Sales team in London. Fluency in French is required Working at WGSN Together, we create tomorrow A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow. WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. Role overview WGSN is looking for a driven, curious, and self-motivated Business Development Associate to join our dynamic EMEA New Business team. This is a unique opportunity to kickstart or elevate your sales career with the world's leading consumer trend forecasting company, helping global brands stay ahead of what's next. In this high-volume sales role, you'll be at the forefront of our growth engine, reaching out to prospective clients, sparking meaningful conversations, and driving new business opportunities across different markets and verticals. If you're fluent in French , love the idea of turning insight into opportunity, and are looking to build a career in sales as part of a fast-paced, collaborative team, we want to hear from you. The team At WGSN, we have high-performing sales teams made up of Client Services Coordinators, Business Development Associates, Business Development Managers, and Account Managers who have worked incredibly hard over the past year to achieve outstanding results. Our teams are diverse, tenacious, resilient, and extremely dedicated because they truly believe in the value WGSN services bring to our global clientele who operate in Fashion, Beauty, Interiors, Food & Drink and Consumer Tech. We never compromise on collaboration, which allows us to have a strong team dynamic. From Start-Ups to Fortune 500 companies; WGSN supplies specialised intelligence to the most valuable brands in Fashion, Beauty, Food & Drink, Interiors and Consumer Tech, allowing these brands to produce outstanding products that consumers will demand for years to come. Key accountabilities Generate outbound leads via email, social outreach, and high-volume cold calling. Research and identify strategic growth opportunities within key industries and markets. Qualify inbound and marketing-generated leads, and book discovery calls for Business Development Managers. Effectively communicate WGSN's value proposition to a wide range of professionals, from creatives to C-suite. Help build and maintain a robust pipeline to support the wider sales team's ambitious goals. Collaborate with Business Development Managers to ensure seamless lead hand-off and follow-up. Track and optimise outreach effectiveness through CRM and sales enablement tools. Meet and exceed key activity metrics - including outreach volume, meetings booked, and engagement conversion. This list is not exhaustive and there may be other activities you are required to deliver. Skills, experience & qualifications required You're fluent in French and English (essential). You're passionate about sales and excited to build or continue your career in a fast-growth environment. You're energised by hitting (and exceeding) targets and KPIs. You're a confident communicator who enjoys talking to people and building relationships. You're naturally curious about trends, industries, people, and business challenges. You're organised, proactive, and thrive in a fast-paced, high-output team. You want to work in a creative, global company that is at the forefront of consumer insights. Bonus points if you have experience using Salesforce, Salesloft, or similar sales tools, and/or previous experience in a high-volume outbound sales environment. What we offer Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including: - 25 days of holiday per year - with an option to buy/ sell up to 5 days - Pension, Life Assurance and Income Protection Flexible benefits platform with options including Private Medical, Dental Insurance & Critical Illness - Employee assistance programme, season ticket loans and cycle to work scheme - Volunteering opportunities and charitable giving options - Great learning and development opportunities. More about WGSN WGSN is the global authority on consumer trend forecasting. We help brands around the world create the right products at the right time for tomorrow's consumer. Our values We Are Everywhere The future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity, everywhere. We Are Future Focused We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow. We Are Rigorous We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do. Our culture An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives & reflect the global audience we work with. Inclusive workforce We are committed to supporting the environment and sustainability , including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030. Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people. We offer a flexible working environment with a wide range of flexible, hybrid and agile working arrangements. Conversations about flexible working have always been-and will continue to be-actively encouraged here, but we do not offer full remote working. We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you. A Note for Recruiters Thank you so much for your interest in working with us at WGSN! Our internal Talent Acquisition team takes care of all our recruitment efforts. When we need some extra help, we partner with agencies on our Preferred Supplier List (PSL) that truly understand our business, culture and ways of working together.Since we focus on these established partnerships, we're unable to respond to unsolicited contacts or CVs from outside our PSL. But don't worry! If we decide to explore new partnerships, we'll be sure to reach out.
Business Development Representative - UK, Nordics & DACH Emplifi's unified customer engagement platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Sales Team Emplifi's sales team is spread around the globe and helps businesses to scale their digital CX innovations and operations internationally while supporting clients of all sizes.Brand relationships are key to our business but we also work with hundreds of agency and media partners. Our aim is always the same - empower marketers to achieve more, no matter where they are or what industry they're in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary To be successful in this role, you must be persistent, self-motivated, and creative. Now more than ever, it is important to cut through all of the noise that our decision-makers/buyers deal with. The role would suit a proactive personality with strong research skills, and someone who is not afraid to cold call, as your success will depend on high levels of activity on the telephone and online tools like LinkedIn and Vidyard. An understanding of social marketing and customer experience tools would be beneficial to the role. What You'll Do Here Identify and contact key, relevant decision makers responsible for leading brands with a view of driving new business opportunities, conduct needs assessments calls with specific prospects as assigned Support the Marketing and Sales departments through lead generation and qualify all inbound and outbound leads via phone, web, email, corporate events and direct mail campaigns Work closely with an assigned Account Executive/Regional Sales Manager and marketing team to achieve both your personal and sales executives' targets, to develop and implement appropriate prospect communication plans and to ensure proper quality and quantity of demonstrations Communicate Emplifi value proposition with a view to scheduling online product demonstrations and face-to-face meetings for an assigned Account Executive/Regional Sales Manager What You'll Bring to Us Previous successful client facing experience, preferably sales, telesales experience in B2B Fluent English and fluent German language skills are essential, additional languages are advantageous The ability and desire to work in a fast-paced challenging environment The desire to meet and exceed measurable performance goals A willingness to learn about social and brand marketing The technical aptitude to master our CRM tool The ability to deal with objections What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open-minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There's more as well! Speak with us to find out all details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement. Outpace your competition with easy-to-use, innovative solutions We're recognized as a market leader in innovation, customer support, and ease of use from these organizations.
Jul 17, 2025
Full time
Business Development Representative - UK, Nordics & DACH Emplifi's unified customer engagement platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Sales Team Emplifi's sales team is spread around the globe and helps businesses to scale their digital CX innovations and operations internationally while supporting clients of all sizes.Brand relationships are key to our business but we also work with hundreds of agency and media partners. Our aim is always the same - empower marketers to achieve more, no matter where they are or what industry they're in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary To be successful in this role, you must be persistent, self-motivated, and creative. Now more than ever, it is important to cut through all of the noise that our decision-makers/buyers deal with. The role would suit a proactive personality with strong research skills, and someone who is not afraid to cold call, as your success will depend on high levels of activity on the telephone and online tools like LinkedIn and Vidyard. An understanding of social marketing and customer experience tools would be beneficial to the role. What You'll Do Here Identify and contact key, relevant decision makers responsible for leading brands with a view of driving new business opportunities, conduct needs assessments calls with specific prospects as assigned Support the Marketing and Sales departments through lead generation and qualify all inbound and outbound leads via phone, web, email, corporate events and direct mail campaigns Work closely with an assigned Account Executive/Regional Sales Manager and marketing team to achieve both your personal and sales executives' targets, to develop and implement appropriate prospect communication plans and to ensure proper quality and quantity of demonstrations Communicate Emplifi value proposition with a view to scheduling online product demonstrations and face-to-face meetings for an assigned Account Executive/Regional Sales Manager What You'll Bring to Us Previous successful client facing experience, preferably sales, telesales experience in B2B Fluent English and fluent German language skills are essential, additional languages are advantageous The ability and desire to work in a fast-paced challenging environment The desire to meet and exceed measurable performance goals A willingness to learn about social and brand marketing The technical aptitude to master our CRM tool The ability to deal with objections What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open-minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There's more as well! Speak with us to find out all details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement. Outpace your competition with easy-to-use, innovative solutions We're recognized as a market leader in innovation, customer support, and ease of use from these organizations.
This is a great opportunity to join a high-performing, fast-paced business that genuinely lives by its "work hard, play hard" culture. You'll be part of a supportive team with a strong family ethos, where career progression and personal development are actively encouraged. In this Credit Control role, you'll manage the full collections process-chasing outstanding debt via phone, email, and SMS, resolving queries, and arranging payment plans when needed. You'll handle payment processing, allocate payments, and apply service restrictions on overdue accounts. There's also an opportunity to upsell existing products to customers. Hours of work are Monday to Friday 8.30am - 5.30pm (with 1 late a week until 6.30pm), You will be required to work 2 Saturdays and they are on a rota basis between the hours of 9:00am - 1:00pm What we're looking for: Minimum of 3 years' experience in a Credit Control or Collections Advisor role Confident communicator with a calm, clear, and empathetic telephone manner Comfortable managing a high volume of inbound and outbound calls Able to listen, understand, and explain solutions clearly Strong organisational skills and attention to detail Experience with CRM systems and general IT literacy Assertive, resilient, and able to work under pressure Team player who can also work independently Results-driven with the determination to meet personal and team targets If you're someone who enjoys working at pace, values being part of a close-knit team, and is looking for a company that rewards performance and ambition, this could be the perfect next step. ACS are recruiting for a Credit Controller. If you feel that you have the skills and experience required in this advertisement to be a Credit Controller submit your CV including an outline of your experience as a Credit Controller. It is always a good idea to include a covering letter outlining your experience as a Credit Controller with your application as this will enhance your chances of selection and improve your prospects of landing the Credit Controller role you desire.
Jul 17, 2025
Full time
This is a great opportunity to join a high-performing, fast-paced business that genuinely lives by its "work hard, play hard" culture. You'll be part of a supportive team with a strong family ethos, where career progression and personal development are actively encouraged. In this Credit Control role, you'll manage the full collections process-chasing outstanding debt via phone, email, and SMS, resolving queries, and arranging payment plans when needed. You'll handle payment processing, allocate payments, and apply service restrictions on overdue accounts. There's also an opportunity to upsell existing products to customers. Hours of work are Monday to Friday 8.30am - 5.30pm (with 1 late a week until 6.30pm), You will be required to work 2 Saturdays and they are on a rota basis between the hours of 9:00am - 1:00pm What we're looking for: Minimum of 3 years' experience in a Credit Control or Collections Advisor role Confident communicator with a calm, clear, and empathetic telephone manner Comfortable managing a high volume of inbound and outbound calls Able to listen, understand, and explain solutions clearly Strong organisational skills and attention to detail Experience with CRM systems and general IT literacy Assertive, resilient, and able to work under pressure Team player who can also work independently Results-driven with the determination to meet personal and team targets If you're someone who enjoys working at pace, values being part of a close-knit team, and is looking for a company that rewards performance and ambition, this could be the perfect next step. ACS are recruiting for a Credit Controller. If you feel that you have the skills and experience required in this advertisement to be a Credit Controller submit your CV including an outline of your experience as a Credit Controller. It is always a good idea to include a covering letter outlining your experience as a Credit Controller with your application as this will enhance your chances of selection and improve your prospects of landing the Credit Controller role you desire.
Major Recruitment Sunderland
Gateshead, Tyne And Wear
Software (SaaS) Sales Consultant - Gateshead (3 open positions) Start date - ASAP Starting Salary - circa 28k (rising to 30k after probation and increasing as you hit development milestones) Market leading bonus struture - Commission 15-25%, opportunity to earn in excess of 100k Our client are a reputable and well-established Software (SaaS) Energy Management Consultancy who, due to continued success and growth are looking to hire 4 new members for their sales team. Following a one week induction, full on the job training will be provided. As a Software (SaaS) Sales Consultant , you will play a key role in developing new business relationships and advising organisations of all sizes on software (SaaS) solution combined with data driven energy management strategies and carbon reporting obligations. Serving as a trusted advisor, you will apply a structured, technically informed approach to deliver tailored solutions that drive energy efficiency and sustainability outcomes. Key Responsibilities Your role will involve a variety of responsibilities aimed at driving business growth and supporting clients with their energy and sustainability goals. These include, but are not limited to: Proactively identify and engage potential clients within target sectors to maximise new business opportunities. Generate leads through a mix of outbound calling, networking events, and responding to inbound sales enquiries. Build and nurture strong relationships with clients to understand their sustainability priorities and long-term objectives. Lead contract negotiations, pricing discussions, and terms agreements to secure mutually beneficial outcomes. Prepare tailored quotations, manage client accounts, and oversee the entire sales lifecycle from initial contact to deal closure. Consistently meet or exceed sales targets by identifying and developing strategic business opportunities Desirable experience/attributes Previous B2B outbound sales experience would be useful however not essential, as full training is provided Previous SaaS or Energy sales would be advantageous Personality, confidence and aptitude for sales are more important Happy working to targets/KPI's Professional and credible approach with customers INDJB
Jul 17, 2025
Full time
Software (SaaS) Sales Consultant - Gateshead (3 open positions) Start date - ASAP Starting Salary - circa 28k (rising to 30k after probation and increasing as you hit development milestones) Market leading bonus struture - Commission 15-25%, opportunity to earn in excess of 100k Our client are a reputable and well-established Software (SaaS) Energy Management Consultancy who, due to continued success and growth are looking to hire 4 new members for their sales team. Following a one week induction, full on the job training will be provided. As a Software (SaaS) Sales Consultant , you will play a key role in developing new business relationships and advising organisations of all sizes on software (SaaS) solution combined with data driven energy management strategies and carbon reporting obligations. Serving as a trusted advisor, you will apply a structured, technically informed approach to deliver tailored solutions that drive energy efficiency and sustainability outcomes. Key Responsibilities Your role will involve a variety of responsibilities aimed at driving business growth and supporting clients with their energy and sustainability goals. These include, but are not limited to: Proactively identify and engage potential clients within target sectors to maximise new business opportunities. Generate leads through a mix of outbound calling, networking events, and responding to inbound sales enquiries. Build and nurture strong relationships with clients to understand their sustainability priorities and long-term objectives. Lead contract negotiations, pricing discussions, and terms agreements to secure mutually beneficial outcomes. Prepare tailored quotations, manage client accounts, and oversee the entire sales lifecycle from initial contact to deal closure. Consistently meet or exceed sales targets by identifying and developing strategic business opportunities Desirable experience/attributes Previous B2B outbound sales experience would be useful however not essential, as full training is provided Previous SaaS or Energy sales would be advantageous Personality, confidence and aptitude for sales are more important Happy working to targets/KPI's Professional and credible approach with customers INDJB
Job title: Location: Kemp House, Chawley Park, Cumnor Hill, Oxford OX2 9PH Reporting to: Job summary: To provide excellent customer service in our Supplier Support team. Explaining the benefits and processes associated with our service as well as handling enquiries and issues through first line support. Key responsibilities: Build a rapport and strong relationship with customers by advice and support throughout the onboarding process. Make 40-50 outbound calls per day to supplier customers to explain the benefits of the scheme, assist with registration, and renewal of subscriptions. Accurately log and maintain records of customer contact, activity, and outcomes on our CRM system. Provide clear information to supplier customers about benefits and processes involved in completing an online questionnaire. Offer first line support for customer enquiries including IT, procedural issues, concerns, and complaints, and update on application status. Discuss payment of subscription fees with new or renewing customers. Participate in team meetings to share information. Meet and exceed personal call rate targets. General: Work as part of the Operations team to meet KPIs and process deliverables. Be proactive and strive to uphold a first-class customer experience. Key requirements: Knowledge and experience: Previous experience in customer service. Knowledge of data management and analysis. Experience in process improvement. Ability to work to deadlines and targets. Experience with high-volume inbound and outbound calls. Ability to adapt to a growing business. Qualifications and skills: High accuracy and attention to detail. Strong organizational skills. Intermediate or advanced knowledge of Excel. Proficiency in MS Office applications. Confident telephone manner. Strong communication and interpersonal skills. Commitment to excellent customer service. Flexible approach. This post offers a competitive salary and benefits including: Blended working arrangements. Performance-related bonus scheme. 25 days holiday plus Christmas and New Year break. Contributory pension scheme. Paid compassionate leave. Free parking. Refer a Friend scheme (some roles). Social events. Further information: The Operations team ensures high-quality service delivery. All applicants should be computer literate, especially in MS Office, with extensive training provided. The role is Monday to Friday, 37.5 hours/week, with potential for career progression to senior or specialist roles. The company currently requires a minimum of 2 days/week in the office, subject to review. The Company: Hellios Information is a risk management company operating across various industries, providing data sharing solutions to major clients. Founded in 2012, it has grown significantly and continues to expand globally. Our ethos is to provide high-quality service and technology based on sustainable relationships. For more information, visit our website .
Jul 16, 2025
Full time
Job title: Location: Kemp House, Chawley Park, Cumnor Hill, Oxford OX2 9PH Reporting to: Job summary: To provide excellent customer service in our Supplier Support team. Explaining the benefits and processes associated with our service as well as handling enquiries and issues through first line support. Key responsibilities: Build a rapport and strong relationship with customers by advice and support throughout the onboarding process. Make 40-50 outbound calls per day to supplier customers to explain the benefits of the scheme, assist with registration, and renewal of subscriptions. Accurately log and maintain records of customer contact, activity, and outcomes on our CRM system. Provide clear information to supplier customers about benefits and processes involved in completing an online questionnaire. Offer first line support for customer enquiries including IT, procedural issues, concerns, and complaints, and update on application status. Discuss payment of subscription fees with new or renewing customers. Participate in team meetings to share information. Meet and exceed personal call rate targets. General: Work as part of the Operations team to meet KPIs and process deliverables. Be proactive and strive to uphold a first-class customer experience. Key requirements: Knowledge and experience: Previous experience in customer service. Knowledge of data management and analysis. Experience in process improvement. Ability to work to deadlines and targets. Experience with high-volume inbound and outbound calls. Ability to adapt to a growing business. Qualifications and skills: High accuracy and attention to detail. Strong organizational skills. Intermediate or advanced knowledge of Excel. Proficiency in MS Office applications. Confident telephone manner. Strong communication and interpersonal skills. Commitment to excellent customer service. Flexible approach. This post offers a competitive salary and benefits including: Blended working arrangements. Performance-related bonus scheme. 25 days holiday plus Christmas and New Year break. Contributory pension scheme. Paid compassionate leave. Free parking. Refer a Friend scheme (some roles). Social events. Further information: The Operations team ensures high-quality service delivery. All applicants should be computer literate, especially in MS Office, with extensive training provided. The role is Monday to Friday, 37.5 hours/week, with potential for career progression to senior or specialist roles. The company currently requires a minimum of 2 days/week in the office, subject to review. The Company: Hellios Information is a risk management company operating across various industries, providing data sharing solutions to major clients. Founded in 2012, it has grown significantly and continues to expand globally. Our ethos is to provide high-quality service and technology based on sustainable relationships. For more information, visit our website .
Customer Support Centre Advisor Application Deadline: 18 July 2025 Department: Behaviour and Community Services Employment Type: Permanent - Full Time Location: Manchester Compensation: £23,815 per year + benefits before probation £24,600 per year + benefits after probation Description Do you have incredible customer service skills in a high demand environment? Do you have a true passion for animal welfare? We are recruiting for Customer Support Centre Advisors to act as the main point of contact for a wide range of queries from our supporters, members, adopters, customers and members of the public. What does this role do? As Customer Support Centre Advisor you'll: Respond to Dogs Trust customers, supporters, members, adopters and members of the public via multiple channels including, but not limited to inbound calls, outbound calls and multiple email channels Respond sensitively and efficiently to all calls, following our set policies, procedures, and guidelines Identify the circumstances, needs and aims of the customer using appropriate questioning techniques and respond appropriately Achieve and maintain key performance indicators; including but not limited to average talk time, call/email quality and after call work Record all customer interaction accurately on relevant in-house systems as appropriate, in line with agreed standards and procedures Act as an advocate for the Dogs Trust brand and, as the voice of Dogs Trust, always uphold the organisation's reputation Could this be you? The successful candidate will have exceptional listening skills, with experience of providing excellent frontline customer services in a high demand environment. You'll be skilled in controlling conversations effectively and sensitively including handling distressed, confused, and aggressive customers over the telephone and by email, and you'll be resilient, proactive and empathetic in dealing with interactions. In addition, you'll have a good working knowledge of Microsoft Office (inc. Word, Excel, PowerPoint, Outlook) with the ability to use web-based resources and electronic systems. What do we do? The Customer Support Centre is multi-channelled, with a mixture of inbound, outbound and email traffic which receives calls and emails for our network of rehoming centres in the UK. The Customer Support Centre also receives calls for several dedicated hotlines in the organisation along with making outbound post adoption support calls.
Jul 16, 2025
Full time
Customer Support Centre Advisor Application Deadline: 18 July 2025 Department: Behaviour and Community Services Employment Type: Permanent - Full Time Location: Manchester Compensation: £23,815 per year + benefits before probation £24,600 per year + benefits after probation Description Do you have incredible customer service skills in a high demand environment? Do you have a true passion for animal welfare? We are recruiting for Customer Support Centre Advisors to act as the main point of contact for a wide range of queries from our supporters, members, adopters, customers and members of the public. What does this role do? As Customer Support Centre Advisor you'll: Respond to Dogs Trust customers, supporters, members, adopters and members of the public via multiple channels including, but not limited to inbound calls, outbound calls and multiple email channels Respond sensitively and efficiently to all calls, following our set policies, procedures, and guidelines Identify the circumstances, needs and aims of the customer using appropriate questioning techniques and respond appropriately Achieve and maintain key performance indicators; including but not limited to average talk time, call/email quality and after call work Record all customer interaction accurately on relevant in-house systems as appropriate, in line with agreed standards and procedures Act as an advocate for the Dogs Trust brand and, as the voice of Dogs Trust, always uphold the organisation's reputation Could this be you? The successful candidate will have exceptional listening skills, with experience of providing excellent frontline customer services in a high demand environment. You'll be skilled in controlling conversations effectively and sensitively including handling distressed, confused, and aggressive customers over the telephone and by email, and you'll be resilient, proactive and empathetic in dealing with interactions. In addition, you'll have a good working knowledge of Microsoft Office (inc. Word, Excel, PowerPoint, Outlook) with the ability to use web-based resources and electronic systems. What do we do? The Customer Support Centre is multi-channelled, with a mixture of inbound, outbound and email traffic which receives calls and emails for our network of rehoming centres in the UK. The Customer Support Centre also receives calls for several dedicated hotlines in the organisation along with making outbound post adoption support calls.
6-Month Temporary Contract Full-Time Liverpool City Centre Hybrid Working Your new company I'm currently recruiting on behalf of our client, a leading name in the financial services sector, for a Customer Service Advisor to join their team on a 6-month temporary basis. This is a fantastic opportunity to gain experience in a fast-paced, customer-focused environment, working from modern offices in Liverpool city centre with a hybrid working model. The role also includes a 1 in 4 Saturday working rota. Your new role As part of the Customer Services team, you'll be the first point of contact for customers, dealers, and funders, delivering high-quality support and ensuring a smooth customer journey. Key Responsibilities: Respond to inbound customer queries via phone and email in a timely and professional manner. Maintain accurate customer records, including updates to personal details and account changes. Process settlement figures and due-date amendments. Build product knowledge across a range of products. Provide clear, effective advice and escalate complex issues when necessary. Uphold the company's values by treating customers fairly and acting with integrity What you'll need to succeed I am looking for a candidate who brings a confident and friendly approach to customer service, with the ability to communicate clearly and listen actively. You'll need to be calm under pressure, able to handle challenging conversations with professionalism, and show great attention to detail in everything you do. Previous experience in a customer service environment-particularly within financial services -would be highly beneficial. Familiarity with handling customer queries over the phone and via email, along with an understanding of financial products, will help you hit the ground running. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 16, 2025
Seasonal
6-Month Temporary Contract Full-Time Liverpool City Centre Hybrid Working Your new company I'm currently recruiting on behalf of our client, a leading name in the financial services sector, for a Customer Service Advisor to join their team on a 6-month temporary basis. This is a fantastic opportunity to gain experience in a fast-paced, customer-focused environment, working from modern offices in Liverpool city centre with a hybrid working model. The role also includes a 1 in 4 Saturday working rota. Your new role As part of the Customer Services team, you'll be the first point of contact for customers, dealers, and funders, delivering high-quality support and ensuring a smooth customer journey. Key Responsibilities: Respond to inbound customer queries via phone and email in a timely and professional manner. Maintain accurate customer records, including updates to personal details and account changes. Process settlement figures and due-date amendments. Build product knowledge across a range of products. Provide clear, effective advice and escalate complex issues when necessary. Uphold the company's values by treating customers fairly and acting with integrity What you'll need to succeed I am looking for a candidate who brings a confident and friendly approach to customer service, with the ability to communicate clearly and listen actively. You'll need to be calm under pressure, able to handle challenging conversations with professionalism, and show great attention to detail in everything you do. Previous experience in a customer service environment-particularly within financial services -would be highly beneficial. Familiarity with handling customer queries over the phone and via email, along with an understanding of financial products, will help you hit the ground running. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Ticketing Customer Service Advisor for West Midlands Combined Authority (WMCA) Your new company You'll be joining a dynamic and customer-focused team within the ticketing department at West Midland Combined Authority. As part of a well-established public transport organisation, you'll play a key role in supporting customers using the Swift ticketing system during a particularly busy and exciting period. Your new role As a Call Centre Advisor, you will be part of the team handling inbound customer calls related to ticketing and travel passes. This is a full-time, temporary role. You'll work 37.5 hours per week, scheduled between 08:00-18:00 Monday to Friday, and 09:00-13:00 on Saturdays (though Saturday shifts will not be assigned during the first four weeks and will not occur every week). You will be based fully on site for this position. What you'll need to succeed To succeed in this role, you should have previous experience working in a call centre or a customer service environment, where you've developed strong communication skills and the ability to manage high volumes of calls with professionalism and efficiency. While prior knowledge of the Swift ticketing system is beneficial, a willingness to learn and quickly adapt to it is equally valued. It's essential that you can commit to the full 13-week contract, as this period leads into the organisation's peak season. Additionally, you must be able to work full-time hours and be based fully in the office. What you'll get in return A chance to be part of a supportive and fast-paced team during a key operational period. Valuable experience in a public sector transport organisation. Competitive hourly rate (£13.64 basic rate of pay) and the opportunity to develop your customer service and communication skills. Dedicated delivery partner to ensure a smooth journey throughout the entire assignment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 16, 2025
Contractor
Ticketing Customer Service Advisor for West Midlands Combined Authority (WMCA) Your new company You'll be joining a dynamic and customer-focused team within the ticketing department at West Midland Combined Authority. As part of a well-established public transport organisation, you'll play a key role in supporting customers using the Swift ticketing system during a particularly busy and exciting period. Your new role As a Call Centre Advisor, you will be part of the team handling inbound customer calls related to ticketing and travel passes. This is a full-time, temporary role. You'll work 37.5 hours per week, scheduled between 08:00-18:00 Monday to Friday, and 09:00-13:00 on Saturdays (though Saturday shifts will not be assigned during the first four weeks and will not occur every week). You will be based fully on site for this position. What you'll need to succeed To succeed in this role, you should have previous experience working in a call centre or a customer service environment, where you've developed strong communication skills and the ability to manage high volumes of calls with professionalism and efficiency. While prior knowledge of the Swift ticketing system is beneficial, a willingness to learn and quickly adapt to it is equally valued. It's essential that you can commit to the full 13-week contract, as this period leads into the organisation's peak season. Additionally, you must be able to work full-time hours and be based fully in the office. What you'll get in return A chance to be part of a supportive and fast-paced team during a key operational period. Valuable experience in a public sector transport organisation. Competitive hourly rate (£13.64 basic rate of pay) and the opportunity to develop your customer service and communication skills. Dedicated delivery partner to ensure a smooth journey throughout the entire assignment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
