The UK government has made a pledge to reach carbon neutrality by 2050 and, as such, is pushing ahead with significant investment in nuclear and renewable energies. Assystem, as a leading provider of project management, design & construction supervision services within the nuclear industry, has aligned its own strategy to support this switch to low-carbon energy, whilst also recognising transport and infrastructure systems to be a major factor in influencing the outcome of government policy. By acquiring Schofield Lothian in 2021, Assystem reaffirmed their commitment to the UK's energy transition in combining strengths with a long-established provider of consultancy services to the transport and infrastructure sectors, through the delivery of sustainable performance improvements within four practice areas: Consents & Engagement; Commercial Management; Project Management; and Environment & Sustainability. Job Description We are seeking an Environment Managerto ensure compliance with environmental legislation, permits, licences and consents. You will also work to protect of the environment and work collaboratively across multiple teams to drive forward environmental performance. Key responsibilities include: Undertaking site inspections of work areas and relaying observations and/or reporting environmental issues where necessary, as well as advising on remedial actions Provision of written and verbal advice on environment legislation, permits, and environmental planning constraints for all activities on site Support compliance with environmental legislation and demonstration of substantiation of environmental protection equipment Gather and collate environmental performance information on activities Reviewing and updating theEnvironmental Management Plan to ensure it is compliant with environmental regulations Support the delivery of environmental training Support for the self-assessment and internal audit of site activities to ensure compliance against applicable legislation, processes and procedures and environmental best practice Here's what you'll need : Experience in an Environmental Management role Detailed knowledge of environmental legislation in the UK relevant to construction or industrial installations, plus knowledge of the supporting guidance, reference notes, industry best practice Must be able to work independently and demonstrate excellent communication/interpersonal and influencing skills Experience of operating within an environmental management system (EMS) conforming to recognised standards (BS EN ISO14001:2015) Ability to prioritise work in a complex and fast-moving project environment with excellent organisational and time management skills. Previous experience of working on nuclear or high hazard industry would be advantageous. Awareness of the client/contractor relationship and legal responsibilities under the Construction (Design and Management) Regulations 2007 would be desirable My profile Degree qualified or equivalent in an environmental or engineering/science related discipline Benefits include: Pension scheme (8% company contribution / 4% personal contribution) 25 days' paid annual leave + bank holidays + option to buy or sell days Professional fees reimbursed We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people's ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future. Are you a prospective or recent graduate? Assystem offers you the opportunity to join our Switch to Grow UK Graduate Scheme, where you'll gain hands on experience in engineering, digital services, and project management by working on some of the world's most critical energy projects. Be part of the challenge of the century; accelerating the switch to low carbon energy!
Aug 20, 2025
Full time
The UK government has made a pledge to reach carbon neutrality by 2050 and, as such, is pushing ahead with significant investment in nuclear and renewable energies. Assystem, as a leading provider of project management, design & construction supervision services within the nuclear industry, has aligned its own strategy to support this switch to low-carbon energy, whilst also recognising transport and infrastructure systems to be a major factor in influencing the outcome of government policy. By acquiring Schofield Lothian in 2021, Assystem reaffirmed their commitment to the UK's energy transition in combining strengths with a long-established provider of consultancy services to the transport and infrastructure sectors, through the delivery of sustainable performance improvements within four practice areas: Consents & Engagement; Commercial Management; Project Management; and Environment & Sustainability. Job Description We are seeking an Environment Managerto ensure compliance with environmental legislation, permits, licences and consents. You will also work to protect of the environment and work collaboratively across multiple teams to drive forward environmental performance. Key responsibilities include: Undertaking site inspections of work areas and relaying observations and/or reporting environmental issues where necessary, as well as advising on remedial actions Provision of written and verbal advice on environment legislation, permits, and environmental planning constraints for all activities on site Support compliance with environmental legislation and demonstration of substantiation of environmental protection equipment Gather and collate environmental performance information on activities Reviewing and updating theEnvironmental Management Plan to ensure it is compliant with environmental regulations Support the delivery of environmental training Support for the self-assessment and internal audit of site activities to ensure compliance against applicable legislation, processes and procedures and environmental best practice Here's what you'll need : Experience in an Environmental Management role Detailed knowledge of environmental legislation in the UK relevant to construction or industrial installations, plus knowledge of the supporting guidance, reference notes, industry best practice Must be able to work independently and demonstrate excellent communication/interpersonal and influencing skills Experience of operating within an environmental management system (EMS) conforming to recognised standards (BS EN ISO14001:2015) Ability to prioritise work in a complex and fast-moving project environment with excellent organisational and time management skills. Previous experience of working on nuclear or high hazard industry would be advantageous. Awareness of the client/contractor relationship and legal responsibilities under the Construction (Design and Management) Regulations 2007 would be desirable My profile Degree qualified or equivalent in an environmental or engineering/science related discipline Benefits include: Pension scheme (8% company contribution / 4% personal contribution) 25 days' paid annual leave + bank holidays + option to buy or sell days Professional fees reimbursed We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people's ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future. Are you a prospective or recent graduate? Assystem offers you the opportunity to join our Switch to Grow UK Graduate Scheme, where you'll gain hands on experience in engineering, digital services, and project management by working on some of the world's most critical energy projects. Be part of the challenge of the century; accelerating the switch to low carbon energy!
Position Type: Permanent, 35 hours per week Hybrid: 3 days in the office, 2 days working from home Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose: Reporting into the Deputy Head of International Reserving to support the UK actuarial function in all aspects of the reserving process including the evaluation of Solvency II technical provisions. Key Responsibilities: Supporting quarterly reviews of reserves. Work covers: Appropriate application of actuarial loss reserving techniques and expert judgement. Timely delivery and communication of results to management, relevant committees and heads of underwriting business units. Involvement in drafting formal TAS compliant reports produced by the UK actuarial function. Coordinate and review analysts' work, providing timely performance feedback and training to ensure high professional standards are met at all times. Liaise with finance, claims management and business intelligence as necessary. Co-ordinate with actuarial teams based in the United States to ensure International actuarial input is relevant and timely. Identification and implementation of technical and other process enhancements to increase the efficiency of the reserve review process and controls around data quality. Ongoing development and enhancement of actuarial methods and diagnostic tools applied in reserving analyses and monitoring of loss trends. Maintenance and further development of detailed documentation of reserving assumptions and methodology as well as actuarial procedure documents. Support with ad hoc requests from management, regulators and auditors as required, including liaising with the external actuaries to ensure timely provision of the annual Statement of Actuarial Opinion for TM HCC Syndicate 4141. Delivery of Solvency II technical provisions and related regulatory/Lloyd's returns, including: Update and development of key processes, model variables and assumptions used to assess Solvency II technical provisions. Timely delivery and communication of Solvency II technical provision output to management. Assist other business units regarding regulatory matters related to Solvency II technical provisions as required, including help with completing regulatory submissions and resolving queries from the regulator. Leading ad-hoc deep-dive portfolio analyses and other relevant projects including: Lead meetings with underwriters and claims teams to inform the scope of deep-dive analyses. Undertake and/or support analysts in performing analytics to further understanding of the portfolio and current trends. Carry out research on market developments. Prepare reports and memos summarising findings from the deep-dive analyses. Feedback findings to key stakeholders. Identifying and leading technical and wider process enhancements including: Keep abreast of the latest market reserving practices. Proactively identify areas for development within the reserving and technical provisions processes. Participate in team workshops to develop proposals for development. Undertake or manage analysts in designing and implementing process and MI improvements. Periodic analysis of reserve risk including: Specifying and calibrating a set of statistical distributions used to model reserve risk as part of the capital setting process. Contribute to internal model validation by implementing improvements to address prior validation findings and assisting with validation queries. Contribute to the growth of intellectual capital through attendance and participation in professional development initiatives and events as well as sharing of specialized expertise with other members of the team. Demonstrate accountability and forward-looking approach in execution of work, so that processes are intuitive, dynamic and scalable, with appropriate audit trails. Performance Objectives: Supporting quarterly reviews of reserves in respect of P&C business written across TM HCC's International Group platforms, including Financial Lines, Energy, Marine, Property, Treaty, Accident & Health, Credit, Surety, Professional Indemnity and Liability lines. Delivery of Solvency II technical provisions and related regulatory/Lloyd's returns. Leading ad-hoc deep-dive portfolio analyses and other relevant projects and feeding back insights to the wider business. Identifying and leading technical and wider process enhancements to increase the efficiency and impact of existing processes. Supporting periodic analysis of reserve risk to quantify and communicate the range of uncertainty around the actuarial best estimate and support the parameterization of key inputs to the internal capital model. Skills and Experience Specification: Bachelor's degree in Actuarial Science, Mathematics, Statistics or related field. Fellow of the Institute and Faculty of Actuaries (FIA), Fellow of the Casualty Actuarial Society (FCAS) or similar. A minimum of 3 years core reserving experience involving practical application of actuarial methods and statistical techniques used in reserving of London Market P&C lines. Commercial awareness and knowledge of industry changes, legal updates and technical developments related to applicable areas of TM HCC's business to proactively respond to changing business environment. Thorough knowledge of the regulatory environment, including specific responsibilities placed on the actuarial function as part of the Solvency II framework and Lloyd's guidance for the setting of syndicate reserves. Strong analytical skills with aptitude for detail and ability to apply advanced problem-solving skills. Excellent written and verbal communications skills. Advanced proficiency and experience using Microsoft Office Package (Excel, Access, PowerPoint, Word). Programming aptitude / experience e.g. VBA, SQL, Python, R or similar. Proficiency and experience working with ResQ and Power BI. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies. Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We're always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.
Aug 20, 2025
Full time
Position Type: Permanent, 35 hours per week Hybrid: 3 days in the office, 2 days working from home Overview: Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Purpose: Reporting into the Deputy Head of International Reserving to support the UK actuarial function in all aspects of the reserving process including the evaluation of Solvency II technical provisions. Key Responsibilities: Supporting quarterly reviews of reserves. Work covers: Appropriate application of actuarial loss reserving techniques and expert judgement. Timely delivery and communication of results to management, relevant committees and heads of underwriting business units. Involvement in drafting formal TAS compliant reports produced by the UK actuarial function. Coordinate and review analysts' work, providing timely performance feedback and training to ensure high professional standards are met at all times. Liaise with finance, claims management and business intelligence as necessary. Co-ordinate with actuarial teams based in the United States to ensure International actuarial input is relevant and timely. Identification and implementation of technical and other process enhancements to increase the efficiency of the reserve review process and controls around data quality. Ongoing development and enhancement of actuarial methods and diagnostic tools applied in reserving analyses and monitoring of loss trends. Maintenance and further development of detailed documentation of reserving assumptions and methodology as well as actuarial procedure documents. Support with ad hoc requests from management, regulators and auditors as required, including liaising with the external actuaries to ensure timely provision of the annual Statement of Actuarial Opinion for TM HCC Syndicate 4141. Delivery of Solvency II technical provisions and related regulatory/Lloyd's returns, including: Update and development of key processes, model variables and assumptions used to assess Solvency II technical provisions. Timely delivery and communication of Solvency II technical provision output to management. Assist other business units regarding regulatory matters related to Solvency II technical provisions as required, including help with completing regulatory submissions and resolving queries from the regulator. Leading ad-hoc deep-dive portfolio analyses and other relevant projects including: Lead meetings with underwriters and claims teams to inform the scope of deep-dive analyses. Undertake and/or support analysts in performing analytics to further understanding of the portfolio and current trends. Carry out research on market developments. Prepare reports and memos summarising findings from the deep-dive analyses. Feedback findings to key stakeholders. Identifying and leading technical and wider process enhancements including: Keep abreast of the latest market reserving practices. Proactively identify areas for development within the reserving and technical provisions processes. Participate in team workshops to develop proposals for development. Undertake or manage analysts in designing and implementing process and MI improvements. Periodic analysis of reserve risk including: Specifying and calibrating a set of statistical distributions used to model reserve risk as part of the capital setting process. Contribute to internal model validation by implementing improvements to address prior validation findings and assisting with validation queries. Contribute to the growth of intellectual capital through attendance and participation in professional development initiatives and events as well as sharing of specialized expertise with other members of the team. Demonstrate accountability and forward-looking approach in execution of work, so that processes are intuitive, dynamic and scalable, with appropriate audit trails. Performance Objectives: Supporting quarterly reviews of reserves in respect of P&C business written across TM HCC's International Group platforms, including Financial Lines, Energy, Marine, Property, Treaty, Accident & Health, Credit, Surety, Professional Indemnity and Liability lines. Delivery of Solvency II technical provisions and related regulatory/Lloyd's returns. Leading ad-hoc deep-dive portfolio analyses and other relevant projects and feeding back insights to the wider business. Identifying and leading technical and wider process enhancements to increase the efficiency and impact of existing processes. Supporting periodic analysis of reserve risk to quantify and communicate the range of uncertainty around the actuarial best estimate and support the parameterization of key inputs to the internal capital model. Skills and Experience Specification: Bachelor's degree in Actuarial Science, Mathematics, Statistics or related field. Fellow of the Institute and Faculty of Actuaries (FIA), Fellow of the Casualty Actuarial Society (FCAS) or similar. A minimum of 3 years core reserving experience involving practical application of actuarial methods and statistical techniques used in reserving of London Market P&C lines. Commercial awareness and knowledge of industry changes, legal updates and technical developments related to applicable areas of TM HCC's business to proactively respond to changing business environment. Thorough knowledge of the regulatory environment, including specific responsibilities placed on the actuarial function as part of the Solvency II framework and Lloyd's guidance for the setting of syndicate reserves. Strong analytical skills with aptitude for detail and ability to apply advanced problem-solving skills. Excellent written and verbal communications skills. Advanced proficiency and experience using Microsoft Office Package (Excel, Access, PowerPoint, Word). Programming aptitude / experience e.g. VBA, SQL, Python, R or similar. Proficiency and experience working with ResQ and Power BI. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies. Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We're always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.
Senior Information Security & Quality Officer London, UK Job Description Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and 1100 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. THE ROLE CACI are seeking an experienced individual to join our ISQG team in the role of Senior Information Security & Quality Officer. The successful candidate will be responsible for supporting our ISO9001, ISO20000 and ISO27001 certifications, and provide advice and guidance on other quality and security matters. CACI delivers a diverse range of services across both the government and commercial sectors; this exciting opportunity will ensure you continue to expand your skills and knowledge and apply them to emerging technologies and best practices. The role is based in our London office, however, CACI adopt a flexible and hybrid working approach. The role may require you to occasionally visit client sites to support ongoing CACI projects both in the UK and Ireland. KEY RESPONSIBILITIES Support the ISQG Team with day-to-day adherence to security and quality standards. Conduct quality and service management internal audits, workshops, and various related meetings. Maintenance of the organisation's quality and service management documentation, including regular reviews and updates to policies, procedures and guideline documents. Maintenance of the QMS/SMS risk and action logs. Liaison with external and internal auditors, review and issue of audits reports, maintenance of audit findings logs and proactive follow up of open findings. Organise and contribute to the Quality and Security forum. Continually raise awareness and understanding of quality matters within the organisation, liaison with business groups quality leads over quality and compliance matters. Enforcement of quality and information security policies, procedures and processes. Communication of quality and security requirements in a clear, effective and engaging way. Assistance with supplier and customer due diligence activities. CORE SKILLS, KNOWLEDGE, EXPERIENCE REQUIRED Microsoft Office applications. Excellent attention to detail with the ability to draft and produce accurate, detailed reports and documents to tight timeframes. Proven experience of ISO9001 Quality Management and preferably additionally ISO20000 Service Management and ISO27001 Security Management Systems. Ability to work at all levels, sometimes dealing with confidential and sensitive business information. Proven ability to work under pressure, managing multiple stakeholders with differing priorities and timeframes. Excellent interpersonal and communication skills with experience of managing internal and external stakeholders. Experience of conducting internal ISO9001 audits and co-ordinating external audits. Ability to provide accurate feedback of audit findings to executive board members. Can-do attitude with a methodical and diligent approach showing great organisation and planning skills. We require all our team to be able to obtain security clearance. To qualify for this, you must be a British passport holder and have lived permanently in the UK for the last 5 years. DESIRABLE SKILLS AND EXPERIENCE Project Management experience, understanding of project lifecycle and project management frameworks. Understanding of service management and service management frameworks. Internal / external audit experience. Experience in delivering presentations. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.
Aug 20, 2025
Full time
Senior Information Security & Quality Officer London, UK Job Description Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and 1100 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. THE ROLE CACI are seeking an experienced individual to join our ISQG team in the role of Senior Information Security & Quality Officer. The successful candidate will be responsible for supporting our ISO9001, ISO20000 and ISO27001 certifications, and provide advice and guidance on other quality and security matters. CACI delivers a diverse range of services across both the government and commercial sectors; this exciting opportunity will ensure you continue to expand your skills and knowledge and apply them to emerging technologies and best practices. The role is based in our London office, however, CACI adopt a flexible and hybrid working approach. The role may require you to occasionally visit client sites to support ongoing CACI projects both in the UK and Ireland. KEY RESPONSIBILITIES Support the ISQG Team with day-to-day adherence to security and quality standards. Conduct quality and service management internal audits, workshops, and various related meetings. Maintenance of the organisation's quality and service management documentation, including regular reviews and updates to policies, procedures and guideline documents. Maintenance of the QMS/SMS risk and action logs. Liaison with external and internal auditors, review and issue of audits reports, maintenance of audit findings logs and proactive follow up of open findings. Organise and contribute to the Quality and Security forum. Continually raise awareness and understanding of quality matters within the organisation, liaison with business groups quality leads over quality and compliance matters. Enforcement of quality and information security policies, procedures and processes. Communication of quality and security requirements in a clear, effective and engaging way. Assistance with supplier and customer due diligence activities. CORE SKILLS, KNOWLEDGE, EXPERIENCE REQUIRED Microsoft Office applications. Excellent attention to detail with the ability to draft and produce accurate, detailed reports and documents to tight timeframes. Proven experience of ISO9001 Quality Management and preferably additionally ISO20000 Service Management and ISO27001 Security Management Systems. Ability to work at all levels, sometimes dealing with confidential and sensitive business information. Proven ability to work under pressure, managing multiple stakeholders with differing priorities and timeframes. Excellent interpersonal and communication skills with experience of managing internal and external stakeholders. Experience of conducting internal ISO9001 audits and co-ordinating external audits. Ability to provide accurate feedback of audit findings to executive board members. Can-do attitude with a methodical and diligent approach showing great organisation and planning skills. We require all our team to be able to obtain security clearance. To qualify for this, you must be a British passport holder and have lived permanently in the UK for the last 5 years. DESIRABLE SKILLS AND EXPERIENCE Project Management experience, understanding of project lifecycle and project management frameworks. Understanding of service management and service management frameworks. Internal / external audit experience. Experience in delivering presentations. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.
Responsible for overseeing the day-to-day operations of the IT operations functions including Cloud infrastructure operations and disaster recovery. Management of outsourced service provider activities including IT service levels, audit, compliance, IT controls and disaster recovery activities. What you will be doing: Operations Management Act as initial point of contact and escalation for Cloud infrastructure operations. Ensure all requests and escalations from users for service support and system changes are handled promptly and effectively monitor the key performance indicators and SLAs. Review and develop procedures and working practices for the efficient and effective running of all tasks associated with operating and controlling the Cloud infrastructure. Ensure that robust availability monitoring and capacity planning procedures are in place to ensure the resilience of operational services. Work with the wider IT team and managed service provider on the delivery of IT projects and cyber security remediation activities. Attend service reviews and carry out performance report reviews. Assist with maturing IT service management principles including governance, policies, processes, procedures, and standards. Identify opportunities for optimisation, automation, and process improvements. Assist with implementation of cloud automation and optimisation initiatives. Act as key member of CAB and review / approve CRs as required. Act as escalation point for IT operations issues and major incidents. Ensure incidents and service requests are managed to resolution. Assist in the planning and implementation of the infrastructure architecture including design, migration, integration and installation. Disaster Recovery Act as primary point of contact and escalation for DR activities including out of hours DR testing. Maintain the global IT Service Continuity and Disaster Recovery (ITSC/DR) framework, including governance, plans, policies, processes, procedures, standards and strategies. Work with MSP and oversee planning and testing of IT DR / backup plans and co-ordinate testing activities with business users. Validate DR testing activities and results, sign off and communicate to senior business representatives. Maintain DR testing tracker and report on status on a weekly basis. Identify gaps in existing DR capabilities including plans, processes and other related documentation and develop remediation plans. Lead on IT DR tabletop exercises setting scenarios and ensure lessons learned are captured and addressed. Work with risk and other business functions to review business impact analysis (BIA) to assess and document IT recovery capabilities and identify any gaps including ability to meet required RPOs and RTOs. Work with MSP to develop DR/backup strategy and identify opportunities to automate DR test scenarios. Work with MSP to ensure daily backups and regular restore tests are carried out, reported and remediated. Capture and document associated third party vendor contracts and SLA's that underpin ITSC/DR plans. Ensure a central repository IT DR documentation is maintained and shared with key stakeholders. Due to the nature of the Disaster Recovery testing it will require an amount of weekend availability. Audit and Compliance Ensure monthly / quarterly / annual IT control activities are carried out with associated evidence in a timely manner and carry out attestations. Carry out annual SOC report reviews and implement / update existing IT controls to manage any identified exceptions. Report on IT operational risks and controls ensuring remediation / mitigation plans are tracked. Security and Data Protection Responsible for data and system recovery processes including backups and data replication. Oversee Disaster Recovery planning, processes, procedures, testing and execution. Ensure access control is implemented and maintained to ensure infrastructure is secure. Work with security team and service providers to ensure security vulnerabilities are managed and remediated. Work with MSP to ensure SOWs and SLAs are carried out to agreed performance targets and outcomes. Carry out supplier management activities including regular monthly service review meetings. Act as SME during any IT service onboarding activities for business acquisitions or new suppliers. Work with MSP to prepare service delivery reviews to senior management. Assist with developing RFIs and RFPs and evaluating selection criteria. Ensure that service levels for services/functions are maintained and continually improved, and that any problems with the day-to-day delivery of services provided by the suppliers are minimised. Responsible for developing and maintaining supplier service management plans. Assist with cloud license and software management. Raise purchase orders, reconcile and approve IT operations invoices and track against budget. Analyse cloud consumption and work with wider IT team to ensure cloud cost optimisation. General In addition to the above key responsibilities, you may be required to undertake other duties from time to time as the Company may reasonably require. Due to the geographically dispersed nature of the company and IT teams it may require a degree of out of hours working including attending team meetings and interactive with other IT Operations team members. What you will bring: ITIL qualified or relevant experience. Strong and broad understanding of IT methodologies, frameworks and best practices. A strong understanding of operational risk and risk-related control frameworks and practices such (COCO, COSO, ISO, ITIL, CMM, COBIT, etc.) Good technical background in a range of infrastructure technologies, specifically within a virtualized and standardised environment. Experience working in a regulated environment. Experience working with infrastructure technologies within a centrally managed cloud environment. Experience of IT Disaster Recovery planning and testing. Experience in IT service management principles. Experience in managing 3rd party suppliers and adherence to SLAs. Experience in developing and maintaining monthly service reports. Experience in developing and maintaining IT service metrics. Experience in managing relationship with internal / external customers. Experience working with Managed Service Providers. Experience in writing / reviewing SoWs. Experience working with ITSM tools such as ServiceNOW. Experience managing public cloud infrastructure such as AWS and MS Azure. Understanding of project management methodologies. Excellent organizational skills. Ability to lead and work in a geographically dispersed virtual team environment. Demonstrated ability to work on multiple activities simultaneously, and work to deadlines. Excellent written and verbal communication and interpersonal skills. Excellent stakeholder management skills and management of expectations. Strong and broad understanding of IT methodologies, frameworks and best practices. Proven experience in dealing/working with 3rd party suppliers. Pension (Enrolment is automatic on joining with a 10% employer contribution) Dental Insurance (This is an optional taxable benefit available to employee, spouse, and dependents) Medical Insurance (This is an optional taxable benefit available to employee, spouse, and dependents through a private health network) Travel Insurance (As an employee you are automatically enrolled with business and leisure travel insurance with single, couple, family, or single parent family coverage options.) Eligible company funded annual 360 Health Assessment. Voucher for free annual eye examination. Option to loan a bicycle and safety equipment tax free. Wellness Reimbursement program (up to 700 pounds annual reimbursement for wellness related expenses, i.e, gym memberships, massage, etc.). Tusker - Electric Vehicle (A fixed monthly amount is taken directly from your gross salary and, in return, you get the use of a brand new electric car.). Optional Critical Illness coverage Who we are: Enstar Group Limited ("Enstar" or "EGL") is a leading global insurance group and the world's largest standalone consolidator of legacy reinsurance business. Through our network of group companies, we help others - principally other insurance companies - release capital by taking over liability portfolios which no longer make strategic sense for them to hold. We create value by better managing these legacy insurance portfolios and strive to generate attractive risk-adjusted returns from our investment portfolio. Enstar's innovative re/insurance solutions help our partners to reduce risk, release capital, dispose of non-core businesses and portfolios, achieve finality and manage claims volatility. In return, Enstar drives earnings through savings arising from our technical excellence and from investment earnings on the reserves we hold. With around 800 global employees, our network of group companies is positioned across the world's major insurance hubs and has significant presence in Bermuda, where our headquarters are located, the United States, the United Kingdom . click apply for full job details
Aug 20, 2025
Full time
Responsible for overseeing the day-to-day operations of the IT operations functions including Cloud infrastructure operations and disaster recovery. Management of outsourced service provider activities including IT service levels, audit, compliance, IT controls and disaster recovery activities. What you will be doing: Operations Management Act as initial point of contact and escalation for Cloud infrastructure operations. Ensure all requests and escalations from users for service support and system changes are handled promptly and effectively monitor the key performance indicators and SLAs. Review and develop procedures and working practices for the efficient and effective running of all tasks associated with operating and controlling the Cloud infrastructure. Ensure that robust availability monitoring and capacity planning procedures are in place to ensure the resilience of operational services. Work with the wider IT team and managed service provider on the delivery of IT projects and cyber security remediation activities. Attend service reviews and carry out performance report reviews. Assist with maturing IT service management principles including governance, policies, processes, procedures, and standards. Identify opportunities for optimisation, automation, and process improvements. Assist with implementation of cloud automation and optimisation initiatives. Act as key member of CAB and review / approve CRs as required. Act as escalation point for IT operations issues and major incidents. Ensure incidents and service requests are managed to resolution. Assist in the planning and implementation of the infrastructure architecture including design, migration, integration and installation. Disaster Recovery Act as primary point of contact and escalation for DR activities including out of hours DR testing. Maintain the global IT Service Continuity and Disaster Recovery (ITSC/DR) framework, including governance, plans, policies, processes, procedures, standards and strategies. Work with MSP and oversee planning and testing of IT DR / backup plans and co-ordinate testing activities with business users. Validate DR testing activities and results, sign off and communicate to senior business representatives. Maintain DR testing tracker and report on status on a weekly basis. Identify gaps in existing DR capabilities including plans, processes and other related documentation and develop remediation plans. Lead on IT DR tabletop exercises setting scenarios and ensure lessons learned are captured and addressed. Work with risk and other business functions to review business impact analysis (BIA) to assess and document IT recovery capabilities and identify any gaps including ability to meet required RPOs and RTOs. Work with MSP to develop DR/backup strategy and identify opportunities to automate DR test scenarios. Work with MSP to ensure daily backups and regular restore tests are carried out, reported and remediated. Capture and document associated third party vendor contracts and SLA's that underpin ITSC/DR plans. Ensure a central repository IT DR documentation is maintained and shared with key stakeholders. Due to the nature of the Disaster Recovery testing it will require an amount of weekend availability. Audit and Compliance Ensure monthly / quarterly / annual IT control activities are carried out with associated evidence in a timely manner and carry out attestations. Carry out annual SOC report reviews and implement / update existing IT controls to manage any identified exceptions. Report on IT operational risks and controls ensuring remediation / mitigation plans are tracked. Security and Data Protection Responsible for data and system recovery processes including backups and data replication. Oversee Disaster Recovery planning, processes, procedures, testing and execution. Ensure access control is implemented and maintained to ensure infrastructure is secure. Work with security team and service providers to ensure security vulnerabilities are managed and remediated. Work with MSP to ensure SOWs and SLAs are carried out to agreed performance targets and outcomes. Carry out supplier management activities including regular monthly service review meetings. Act as SME during any IT service onboarding activities for business acquisitions or new suppliers. Work with MSP to prepare service delivery reviews to senior management. Assist with developing RFIs and RFPs and evaluating selection criteria. Ensure that service levels for services/functions are maintained and continually improved, and that any problems with the day-to-day delivery of services provided by the suppliers are minimised. Responsible for developing and maintaining supplier service management plans. Assist with cloud license and software management. Raise purchase orders, reconcile and approve IT operations invoices and track against budget. Analyse cloud consumption and work with wider IT team to ensure cloud cost optimisation. General In addition to the above key responsibilities, you may be required to undertake other duties from time to time as the Company may reasonably require. Due to the geographically dispersed nature of the company and IT teams it may require a degree of out of hours working including attending team meetings and interactive with other IT Operations team members. What you will bring: ITIL qualified or relevant experience. Strong and broad understanding of IT methodologies, frameworks and best practices. A strong understanding of operational risk and risk-related control frameworks and practices such (COCO, COSO, ISO, ITIL, CMM, COBIT, etc.) Good technical background in a range of infrastructure technologies, specifically within a virtualized and standardised environment. Experience working in a regulated environment. Experience working with infrastructure technologies within a centrally managed cloud environment. Experience of IT Disaster Recovery planning and testing. Experience in IT service management principles. Experience in managing 3rd party suppliers and adherence to SLAs. Experience in developing and maintaining monthly service reports. Experience in developing and maintaining IT service metrics. Experience in managing relationship with internal / external customers. Experience working with Managed Service Providers. Experience in writing / reviewing SoWs. Experience working with ITSM tools such as ServiceNOW. Experience managing public cloud infrastructure such as AWS and MS Azure. Understanding of project management methodologies. Excellent organizational skills. Ability to lead and work in a geographically dispersed virtual team environment. Demonstrated ability to work on multiple activities simultaneously, and work to deadlines. Excellent written and verbal communication and interpersonal skills. Excellent stakeholder management skills and management of expectations. Strong and broad understanding of IT methodologies, frameworks and best practices. Proven experience in dealing/working with 3rd party suppliers. Pension (Enrolment is automatic on joining with a 10% employer contribution) Dental Insurance (This is an optional taxable benefit available to employee, spouse, and dependents) Medical Insurance (This is an optional taxable benefit available to employee, spouse, and dependents through a private health network) Travel Insurance (As an employee you are automatically enrolled with business and leisure travel insurance with single, couple, family, or single parent family coverage options.) Eligible company funded annual 360 Health Assessment. Voucher for free annual eye examination. Option to loan a bicycle and safety equipment tax free. Wellness Reimbursement program (up to 700 pounds annual reimbursement for wellness related expenses, i.e, gym memberships, massage, etc.). Tusker - Electric Vehicle (A fixed monthly amount is taken directly from your gross salary and, in return, you get the use of a brand new electric car.). Optional Critical Illness coverage Who we are: Enstar Group Limited ("Enstar" or "EGL") is a leading global insurance group and the world's largest standalone consolidator of legacy reinsurance business. Through our network of group companies, we help others - principally other insurance companies - release capital by taking over liability portfolios which no longer make strategic sense for them to hold. We create value by better managing these legacy insurance portfolios and strive to generate attractive risk-adjusted returns from our investment portfolio. Enstar's innovative re/insurance solutions help our partners to reduce risk, release capital, dispose of non-core businesses and portfolios, achieve finality and manage claims volatility. In return, Enstar drives earnings through savings arising from our technical excellence and from investment earnings on the reserves we hold. With around 800 global employees, our network of group companies is positioned across the world's major insurance hubs and has significant presence in Bermuda, where our headquarters are located, the United States, the United Kingdom . click apply for full job details
Junior Data/Insight Analyst - This role could be well suited to a graduate or career transitioner looking for an entry-level role into the data space within the Care Industry. Salary: Negotiable to £27,000 DOE Working arrangements: Hybrid working, contractually 3 days per week but flexible in practice - Paddington offices Start date: 1st September Reference: J12975 Applicants must have full and current UK working rights. Our client is the UK's leading care sector procurement specialist, providing procurement cost reduction, sourcing, and transformation services. Founded on integrity, fairness, and quality, they have received numerous awards including Lloyds Small Business of the Year. Due to growth, they are seeking a Junior Data/Insight Analyst to join their Insight & Analytics team. The role involves working alongside procurement colleagues to analyze client and supplier data, supporting client delivery activities. Reporting to the Head of Insights & Analytics, you will develop your skills in a supportive team environment, gaining valuable experience in this fast-growing field. Key skills required: Strong Excel skills, including pivot tables Experience with large data volumes; familiarity with databases and data visualization tools is advantageous but training will be provided Analytical and problem-solving mindset Effective communication skills with confidence in presenting and influencing Positive attitude and team player Excellent organizational skills and attention to detail Role responsibilities include: Producing detailed client spend and savings analysis, monitoring trends, and interpreting data using Power BI or Excel Preparing dashboards and reports for clients Analyzing client data to understand behavior and identify savings opportunities Ensuring spend baselines are accurate, working with invoice staff as needed Building internal relationships to drive change through analytics Benefits: Competitive salary based on experience 25 days holiday plus bank holidays Statutory pension (NEST) Opportunities for skill development within a supportive team If interested, please apply or refer a friend or colleague through our referral scheme. For each successful placement, you will receive a gift/voucher. Datatech is a leading UK analytics recruitment agency and host of Women in Data. More info at
Aug 20, 2025
Full time
Junior Data/Insight Analyst - This role could be well suited to a graduate or career transitioner looking for an entry-level role into the data space within the Care Industry. Salary: Negotiable to £27,000 DOE Working arrangements: Hybrid working, contractually 3 days per week but flexible in practice - Paddington offices Start date: 1st September Reference: J12975 Applicants must have full and current UK working rights. Our client is the UK's leading care sector procurement specialist, providing procurement cost reduction, sourcing, and transformation services. Founded on integrity, fairness, and quality, they have received numerous awards including Lloyds Small Business of the Year. Due to growth, they are seeking a Junior Data/Insight Analyst to join their Insight & Analytics team. The role involves working alongside procurement colleagues to analyze client and supplier data, supporting client delivery activities. Reporting to the Head of Insights & Analytics, you will develop your skills in a supportive team environment, gaining valuable experience in this fast-growing field. Key skills required: Strong Excel skills, including pivot tables Experience with large data volumes; familiarity with databases and data visualization tools is advantageous but training will be provided Analytical and problem-solving mindset Effective communication skills with confidence in presenting and influencing Positive attitude and team player Excellent organizational skills and attention to detail Role responsibilities include: Producing detailed client spend and savings analysis, monitoring trends, and interpreting data using Power BI or Excel Preparing dashboards and reports for clients Analyzing client data to understand behavior and identify savings opportunities Ensuring spend baselines are accurate, working with invoice staff as needed Building internal relationships to drive change through analytics Benefits: Competitive salary based on experience 25 days holiday plus bank holidays Statutory pension (NEST) Opportunities for skill development within a supportive team If interested, please apply or refer a friend or colleague through our referral scheme. For each successful placement, you will receive a gift/voucher. Datatech is a leading UK analytics recruitment agency and host of Women in Data. More info at
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As Manager, Carbon Partnerships & Delivery within BCG's Global Internal Sustainability Team (GIST), you will play a central role in scaling and operationalizing our carbon credit and removals program. BCG's carbon portfolio is a key part of our net zero strategy, representing a commitment to support the most effective nature-based and engineered climate solutions. You will sit within the REMOVE pillar, reporting the Senior Manager, Carbon Portfolio and working closely with the other Carbon Portfolio Manager and cross-functional colleagues across finance, legal, reporting, transformation, and communications. This is a delivery-focused role. You will own the execution and performance lifecycle of BCG's carbon credit partnerships-ensuring that contracts move from paper to impact, and that internal stakeholders have the information and confidence they need to manage risk, demonstrate impact, and plan ahead. Key areas of responsibility: Partnership delivery & relationship management Serve as day-to-day point of contact for selected carbon vendors, ensuring timely delivery against contracts, surfacing risks, and building collaborative partnerships Contract performance tracking & monitor risks within the carbon portfolio Maintain up-to-date dashboards and documentation of contract status, volumes, timelines, and delivery milestones. Ensure visibility of any delays or quality issues Vendor reporting and assurance Track vendor submissions (e.g., MRV, project updates, certificates). Coordinate with technical advisors or assurance providers as needed Internal coordination & updates Collaborate with finance, reporting, transformation, and strategy teams to align on delivery status, budget implications, and data inputs Knowledge management Help systematize vendor due diligence, onboarding, and lifecycle management processes. Build scalable templates, logs, and engagement models Support strategic reviews Contribute to quarterly and annual reviews of the portfolio-feeding into strategic decisions, internal briefings, and external positioning You're good at Program delivery and follow-through - You don't just kick off work-you finish it. You're structured, reliable, and anticipate what's next Relationship management - You're skilled at managing expectations, building rapport, and maintaining trust-even when things shift or stall Operational coordination - You create structure in complexity, and help others stay on track through good documentation and proactive updates Comfort with ambiguity - You're energized by fast-evolving topics, and know how to move forward even without a playbook Problem-solving and communication - You surface risks early, and communicate clearly across internal and external stakeholders What You'll Bring 5+ years of experience in sustainability delivery, program management, climate partnerships, or related fields Experience working in or with the voluntary carbon market, carbon credit procurement, or removals delivery Strong organizational and communication skills, with the ability to coordinate across internal teams and external partners Experience managing risk, including identifying exposure across project types and geographies, and implementing strategies to mitigate reputational, delivery, and quality risks Familiarity with project delivery tracking, documentation management, and issue resolution in a cross-functional environment Bachelor's degree required; Master's degree or equivalent in climate, sustainability, environmental policy, or business preferred Who You'll Work With You will report to Bruce Kennedy, Senior Manager, Carbon Portfolio, and collaborate closely with Lucy Heslop, Carbon Portfolio Manager. You'll engage with internal stakeholders across finance, reporting, transformation, and communications-and manage day-to-day coordination with a selection of external carbon vendors and partners. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aug 20, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As Manager, Carbon Partnerships & Delivery within BCG's Global Internal Sustainability Team (GIST), you will play a central role in scaling and operationalizing our carbon credit and removals program. BCG's carbon portfolio is a key part of our net zero strategy, representing a commitment to support the most effective nature-based and engineered climate solutions. You will sit within the REMOVE pillar, reporting the Senior Manager, Carbon Portfolio and working closely with the other Carbon Portfolio Manager and cross-functional colleagues across finance, legal, reporting, transformation, and communications. This is a delivery-focused role. You will own the execution and performance lifecycle of BCG's carbon credit partnerships-ensuring that contracts move from paper to impact, and that internal stakeholders have the information and confidence they need to manage risk, demonstrate impact, and plan ahead. Key areas of responsibility: Partnership delivery & relationship management Serve as day-to-day point of contact for selected carbon vendors, ensuring timely delivery against contracts, surfacing risks, and building collaborative partnerships Contract performance tracking & monitor risks within the carbon portfolio Maintain up-to-date dashboards and documentation of contract status, volumes, timelines, and delivery milestones. Ensure visibility of any delays or quality issues Vendor reporting and assurance Track vendor submissions (e.g., MRV, project updates, certificates). Coordinate with technical advisors or assurance providers as needed Internal coordination & updates Collaborate with finance, reporting, transformation, and strategy teams to align on delivery status, budget implications, and data inputs Knowledge management Help systematize vendor due diligence, onboarding, and lifecycle management processes. Build scalable templates, logs, and engagement models Support strategic reviews Contribute to quarterly and annual reviews of the portfolio-feeding into strategic decisions, internal briefings, and external positioning You're good at Program delivery and follow-through - You don't just kick off work-you finish it. You're structured, reliable, and anticipate what's next Relationship management - You're skilled at managing expectations, building rapport, and maintaining trust-even when things shift or stall Operational coordination - You create structure in complexity, and help others stay on track through good documentation and proactive updates Comfort with ambiguity - You're energized by fast-evolving topics, and know how to move forward even without a playbook Problem-solving and communication - You surface risks early, and communicate clearly across internal and external stakeholders What You'll Bring 5+ years of experience in sustainability delivery, program management, climate partnerships, or related fields Experience working in or with the voluntary carbon market, carbon credit procurement, or removals delivery Strong organizational and communication skills, with the ability to coordinate across internal teams and external partners Experience managing risk, including identifying exposure across project types and geographies, and implementing strategies to mitigate reputational, delivery, and quality risks Familiarity with project delivery tracking, documentation management, and issue resolution in a cross-functional environment Bachelor's degree required; Master's degree or equivalent in climate, sustainability, environmental policy, or business preferred Who You'll Work With You will report to Bruce Kennedy, Senior Manager, Carbon Portfolio, and collaborate closely with Lucy Heslop, Carbon Portfolio Manager. You'll engage with internal stakeholders across finance, reporting, transformation, and communications-and manage day-to-day coordination with a selection of external carbon vendors and partners. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Footballco is a global, football focused, digital platform with an ambition to own the entire non-live football landscape worldwide and become THE digital destination for all football fans across the globe. Combining some of the most forward-thinking minds in football, an award winning creative and production function, as well as digital platforms that are loved by 400m fans globally, FC aims to own the digital fan ecosystem across the world's biggest sport. With 300 permanent employees across the world, FC is a diverse, disruptive, brave, dynamic, agile and fun organisation. Our work-hard, play-hard attitude supports these values - with the football fan always front of mind, leveraging a world class tech platform and our track record (since PERFORM) of being first to market. We connect fans to football and brands to fans, come join us and be a part of it! ABOUT THE ROLE Footballco is seeking an Ad & Programmatic Ops Executive to work across two teams that are responsible for the successful delivery of revenue across direct sold campaigns and indirect revenue. You will support the set up, monitoring, and analysis of campaign performance, across display, video and app that run across Footballco's portfolio of websites. You will also work closely with the programmatic team on implementing new partners and driving revenue. This role will need to handle multiple requests from different teams internally so attention to detail and organisational skills are imperative. The ideal candidate would be an excellent communicator with an aptitude and hunger to learn new technologies and a proactive approach. WHAT YOU'LL BE DOING Work with various internal departments to implement and oversee the delivery of ad campaigns across display, video and app Test, traffic and troubleshoot new creatives and 3rd party tracking Proactively optimise campaigns at regular intervals and communicate delivery concerns Provide internal and external technical support for campaign related issues Conduct regular discrepancy checks & trouble-shoot any technical issues Deliver campaign reports and regular metric based reporting to all areas of the business Reconcile delivery figures and handle any additional billing queries Support the technical implementation of programmatic and ad tech integrations across Footballco's portfolio Manage and prioritise own workload, take ownership of all assigned tasks and provide output within the deadlines Identify and escalate issues ahead of time to help reduce financial implications WHAT YOU HAVE: 0-2 years in an operations role at a publisher, media owner or ad tech vendor Ability to multi-task Experience with Google Ad Manager and/or SSPs/ad tech vendors Problem solving approach and the ability to think critically Excellent communication and interpersonal skills Highly organised, with the ability to prioritise and efficient in time management Positive, proactive attitude and enthusiastic High Attention to detail, accuracy, and reliability Significant proficiency in Excel Some experience using debugging tools, such as Charles & Fiddler (not essential) Use of analytics tools (e.g., Google Analytics, Core Web Vitals) Experience working with OMS/CRMs Footballcois proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, colour, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category.
Aug 20, 2025
Full time
Footballco is a global, football focused, digital platform with an ambition to own the entire non-live football landscape worldwide and become THE digital destination for all football fans across the globe. Combining some of the most forward-thinking minds in football, an award winning creative and production function, as well as digital platforms that are loved by 400m fans globally, FC aims to own the digital fan ecosystem across the world's biggest sport. With 300 permanent employees across the world, FC is a diverse, disruptive, brave, dynamic, agile and fun organisation. Our work-hard, play-hard attitude supports these values - with the football fan always front of mind, leveraging a world class tech platform and our track record (since PERFORM) of being first to market. We connect fans to football and brands to fans, come join us and be a part of it! ABOUT THE ROLE Footballco is seeking an Ad & Programmatic Ops Executive to work across two teams that are responsible for the successful delivery of revenue across direct sold campaigns and indirect revenue. You will support the set up, monitoring, and analysis of campaign performance, across display, video and app that run across Footballco's portfolio of websites. You will also work closely with the programmatic team on implementing new partners and driving revenue. This role will need to handle multiple requests from different teams internally so attention to detail and organisational skills are imperative. The ideal candidate would be an excellent communicator with an aptitude and hunger to learn new technologies and a proactive approach. WHAT YOU'LL BE DOING Work with various internal departments to implement and oversee the delivery of ad campaigns across display, video and app Test, traffic and troubleshoot new creatives and 3rd party tracking Proactively optimise campaigns at regular intervals and communicate delivery concerns Provide internal and external technical support for campaign related issues Conduct regular discrepancy checks & trouble-shoot any technical issues Deliver campaign reports and regular metric based reporting to all areas of the business Reconcile delivery figures and handle any additional billing queries Support the technical implementation of programmatic and ad tech integrations across Footballco's portfolio Manage and prioritise own workload, take ownership of all assigned tasks and provide output within the deadlines Identify and escalate issues ahead of time to help reduce financial implications WHAT YOU HAVE: 0-2 years in an operations role at a publisher, media owner or ad tech vendor Ability to multi-task Experience with Google Ad Manager and/or SSPs/ad tech vendors Problem solving approach and the ability to think critically Excellent communication and interpersonal skills Highly organised, with the ability to prioritise and efficient in time management Positive, proactive attitude and enthusiastic High Attention to detail, accuracy, and reliability Significant proficiency in Excel Some experience using debugging tools, such as Charles & Fiddler (not essential) Use of analytics tools (e.g., Google Analytics, Core Web Vitals) Experience working with OMS/CRMs Footballcois proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, colour, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category.
Job Description - Country Manager (Italy) We're currently recruiting for a Country Manager to join our team, based in Italy. If you have a sales background and a passion for grassroots football, get in touch! This role involves entering the Italian market and business development skills will be a valuable asset in this role. Company Purpose TeamFeePay is a software platform for football clubs, helping club committees and volunteers with their club development needs and day-to-day management. Our software and account-managed service supports clubs with our 5-Pillar Club Development approach. Finance People Governance Facilities & Equipment Football We offer tailored club support advice and planning to all our clubs and have built a range of specific features and services that assist clubs in growth and sustainability: Payment collections and registrations Income generation - Fundraising and Sponsorship playbook Club development advice Reporting Events & Comms Safeguarding & Welfare Personal injury insurance Access to retail partnerships Team Tours Club Shop Employee Benefits A collaborative and supportive culture and working environment with regular social and charity events Competitive salary and commission structure Healthcare Pension and holidays Professional development opportunities. Main Responsibilities Brand Ambassador Represent the brand in your region and grow the footprint of TeamFeePay with grassroots amateur clubs, leagues and Football Federations. Solution Sales Learn and confidently promote, demo, and sell our system Effectively communicate TeamFeePay's value proposition and tailor solutions to meet client needs with a needs led approach Complete the pre-qualification process for all leads, aligning with company strategy Manage the entire sales cycle, from initial contact to contract negotiation and closing within your region Participate actively in pre- and post-sales activities Be accountable for delivering on business targets and reporting on performance, key insights and learns including movements of competitors. Team management Help to recruit and manage a small team of ambassadors to support club introductions Report regularly on performance and insights to the Head of Football Collaborate with other members of your wider sales team to share tactics and support Participate in performance reviews and undertake relevant training. Club Management Collaborate with the internal onboarding team ensuring that the clubs are onboarded to our application effectively Nurture the club throughout their journey with TeamFeePay. Travel Plan and execute travel to larger clubs, events and coordinate with team members for club development, acting as the first point of contact for club introductions. Participate in regular face to face team meetings. Pipeline Management Track and manage the sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating the CRM (Salesforce) at every stage of communication for accurate reporting Introduce new sales to the Onboarding Manager Be accountable for delivering on business targets and KPIs Work with marketing to create engaging communications, grow our online presence and drive inbound inquiries from LinkedIn and other social media channels. Supporting the marketing in creating video content for promoting TeamFeePay. Build relationships with leagues and Football Federation, aligning with the required accreditations Plan and attend quarterly events and tournaments to engage with clubs Maintain and source contact information for the regional club prospect database Understand the client lifecycle and ensure continued success through various milestones. Continual Improvement Review and suggest improvements for automation and efficiency Collaborate with team members and other departments to achieve results and deliver exceptional client experiences. Skills and Experience Fluent in English and Italian Connections within grassroot football (preferable and not essential) Sales or Business Development Management experience Proficient in CRM software Proven experience of a similar role, achieving sales targets Strong interpersonal and communication skills Strong analytical and problem-solving skills High levels of resilience and patience Process-driven with a strategic mindset Able to work within a fast-paced, engaging environment Ability to identify and capitalize on opportunities arising within the customer base Team player Good time-management skills IT and computer literate - good working knowledge of Microsoft Office GCSE English and Mathematics (or equivalent).
Aug 20, 2025
Full time
Job Description - Country Manager (Italy) We're currently recruiting for a Country Manager to join our team, based in Italy. If you have a sales background and a passion for grassroots football, get in touch! This role involves entering the Italian market and business development skills will be a valuable asset in this role. Company Purpose TeamFeePay is a software platform for football clubs, helping club committees and volunteers with their club development needs and day-to-day management. Our software and account-managed service supports clubs with our 5-Pillar Club Development approach. Finance People Governance Facilities & Equipment Football We offer tailored club support advice and planning to all our clubs and have built a range of specific features and services that assist clubs in growth and sustainability: Payment collections and registrations Income generation - Fundraising and Sponsorship playbook Club development advice Reporting Events & Comms Safeguarding & Welfare Personal injury insurance Access to retail partnerships Team Tours Club Shop Employee Benefits A collaborative and supportive culture and working environment with regular social and charity events Competitive salary and commission structure Healthcare Pension and holidays Professional development opportunities. Main Responsibilities Brand Ambassador Represent the brand in your region and grow the footprint of TeamFeePay with grassroots amateur clubs, leagues and Football Federations. Solution Sales Learn and confidently promote, demo, and sell our system Effectively communicate TeamFeePay's value proposition and tailor solutions to meet client needs with a needs led approach Complete the pre-qualification process for all leads, aligning with company strategy Manage the entire sales cycle, from initial contact to contract negotiation and closing within your region Participate actively in pre- and post-sales activities Be accountable for delivering on business targets and reporting on performance, key insights and learns including movements of competitors. Team management Help to recruit and manage a small team of ambassadors to support club introductions Report regularly on performance and insights to the Head of Football Collaborate with other members of your wider sales team to share tactics and support Participate in performance reviews and undertake relevant training. Club Management Collaborate with the internal onboarding team ensuring that the clubs are onboarded to our application effectively Nurture the club throughout their journey with TeamFeePay. Travel Plan and execute travel to larger clubs, events and coordinate with team members for club development, acting as the first point of contact for club introductions. Participate in regular face to face team meetings. Pipeline Management Track and manage the sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating the CRM (Salesforce) at every stage of communication for accurate reporting Introduce new sales to the Onboarding Manager Be accountable for delivering on business targets and KPIs Work with marketing to create engaging communications, grow our online presence and drive inbound inquiries from LinkedIn and other social media channels. Supporting the marketing in creating video content for promoting TeamFeePay. Build relationships with leagues and Football Federation, aligning with the required accreditations Plan and attend quarterly events and tournaments to engage with clubs Maintain and source contact information for the regional club prospect database Understand the client lifecycle and ensure continued success through various milestones. Continual Improvement Review and suggest improvements for automation and efficiency Collaborate with team members and other departments to achieve results and deliver exceptional client experiences. Skills and Experience Fluent in English and Italian Connections within grassroot football (preferable and not essential) Sales or Business Development Management experience Proficient in CRM software Proven experience of a similar role, achieving sales targets Strong interpersonal and communication skills Strong analytical and problem-solving skills High levels of resilience and patience Process-driven with a strategic mindset Able to work within a fast-paced, engaging environment Ability to identify and capitalize on opportunities arising within the customer base Team player Good time-management skills IT and computer literate - good working knowledge of Microsoft Office GCSE English and Mathematics (or equivalent).
Birmingham, Bristol, Cambridge, Gatwick, Milton Keynes, Reading Business Line Enabling Functions Job Type Permanent / FTC Date published 10-Jun-2025 19366 Connect to your Industry Are you passionate about data science and AI? Do you want to apply your skills and knowledge to help shape the future of Deloitte? If so, we have an exciting opportunity for you to join our Enabling Functions team as an AI Architect & Data Scientist. You be part of an exciting innovative team that delivers cutting edge GenAI solutions. As an AI Architect & Data Scientist, you will work on innovative projects that leverage data and AI to enhance our internal capabilities and deliver value to our employees. You will collaborate with experts from across the firm, using cutting-edge tools and technologies to solve complex business problems. You will also have the opportunity to develop your career and learn new skills in a supportive and inclusive environment. You will be reporting to the Head of AI-CoE. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, we lead the way , serve with integrity , take care of each other , fosterinclusion , and collaborate for measurable impact . These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As an AI Architect & Data Scientist, you will be expected to: Design and build Agentic AI and GenAI solutions, from PoC to production, using agile methodologies and best practices. Apply advanced analytical techniques, such as machine learning, natural language processing, computer vision, and deep learning, to extract insights and generate solutions from structured and unstructured data. Assess latest Agentic AI platforms/frameworks and implement the right fit for Deloitte landscape and uses cases. Build data pipelines, models, and AI applications, using cloud platforms and frameworks such as Azure AI/ML Studio, AWS Bedrock, GCP Vertex, Spark, TensorFlow, PyTorch, etc. Build and deploy production grade fine-tuned LLMs and complex RAG architectures. Create and manage the complex and robust prompts across the GenAI solutions. Communicate effectively with stakeholders and colleagues, using data visualisation, storytelling, and presentation skills. Ensure the ethical use of AI and adherence to data privacy regulations Connect to your skills and professional experience A bachelor's degree (or equivalent) or higher in AI or equivalent. Experience in data science, machine learning, and AI, with a proven track record of delivering AI-driven solutions in a professional setting, using a variety of tools and techniques. Proficient in programming languages such as Python and familiar with data science and AI libraries and frameworks. Expert in implementing Agentic AI solutions, MCP protocols and integrating with GenAI based applications. Experience in working with cloud platforms and services, such as Azure, AWS and GCP. Excellent communication, collaboration, and stakeholder management skills. Certifications or accreditations in data science, AI, or cloud technologies. Expertise in prompt engineering. Prior experience with ethical AI practices and data privacy is highly desirable. Connect to your business -Enabling Functions Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us. Central business services We deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management, and more - together we are a true enabler for better business. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The support that Deloitte offers is great, and the work is always interesting and motivating." -Jim, Enabling Functions "Deloitte's a large, complex and fast-paced organisation but it's open to new ideas. Everyone is encouraged to show initiative and challenge the norm." -Lisa, Enabling Functions Our hybrid working policy You'll be based in one of our UK locations with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life.That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritiseyour wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level . Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Aug 20, 2025
Full time
Birmingham, Bristol, Cambridge, Gatwick, Milton Keynes, Reading Business Line Enabling Functions Job Type Permanent / FTC Date published 10-Jun-2025 19366 Connect to your Industry Are you passionate about data science and AI? Do you want to apply your skills and knowledge to help shape the future of Deloitte? If so, we have an exciting opportunity for you to join our Enabling Functions team as an AI Architect & Data Scientist. You be part of an exciting innovative team that delivers cutting edge GenAI solutions. As an AI Architect & Data Scientist, you will work on innovative projects that leverage data and AI to enhance our internal capabilities and deliver value to our employees. You will collaborate with experts from across the firm, using cutting-edge tools and technologies to solve complex business problems. You will also have the opportunity to develop your career and learn new skills in a supportive and inclusive environment. You will be reporting to the Head of AI-CoE. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, we lead the way , serve with integrity , take care of each other , fosterinclusion , and collaborate for measurable impact . These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As an AI Architect & Data Scientist, you will be expected to: Design and build Agentic AI and GenAI solutions, from PoC to production, using agile methodologies and best practices. Apply advanced analytical techniques, such as machine learning, natural language processing, computer vision, and deep learning, to extract insights and generate solutions from structured and unstructured data. Assess latest Agentic AI platforms/frameworks and implement the right fit for Deloitte landscape and uses cases. Build data pipelines, models, and AI applications, using cloud platforms and frameworks such as Azure AI/ML Studio, AWS Bedrock, GCP Vertex, Spark, TensorFlow, PyTorch, etc. Build and deploy production grade fine-tuned LLMs and complex RAG architectures. Create and manage the complex and robust prompts across the GenAI solutions. Communicate effectively with stakeholders and colleagues, using data visualisation, storytelling, and presentation skills. Ensure the ethical use of AI and adherence to data privacy regulations Connect to your skills and professional experience A bachelor's degree (or equivalent) or higher in AI or equivalent. Experience in data science, machine learning, and AI, with a proven track record of delivering AI-driven solutions in a professional setting, using a variety of tools and techniques. Proficient in programming languages such as Python and familiar with data science and AI libraries and frameworks. Expert in implementing Agentic AI solutions, MCP protocols and integrating with GenAI based applications. Experience in working with cloud platforms and services, such as Azure, AWS and GCP. Excellent communication, collaboration, and stakeholder management skills. Certifications or accreditations in data science, AI, or cloud technologies. Expertise in prompt engineering. Prior experience with ethical AI practices and data privacy is highly desirable. Connect to your business -Enabling Functions Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us. Central business services We deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management, and more - together we are a true enabler for better business. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The support that Deloitte offers is great, and the work is always interesting and motivating." -Jim, Enabling Functions "Deloitte's a large, complex and fast-paced organisation but it's open to new ideas. Everyone is encouraged to show initiative and challenge the norm." -Lisa, Enabling Functions Our hybrid working policy You'll be based in one of our UK locations with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life.That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritiseyour wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level . Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. The Role We are seeking ahot-shotsocial media contentleadtoideate,create, and curatetruly social-first contentthat matches client business objectives and social audience behaviours.You'll be an adept creative thinker, able to create at speed, andput yourself into the persona of the client's brand. You will embody the brand, deeply understand their audience, and work with otherstoleadcreatingall oftheir social content.This is true ownershipof how a brand can come to life in socialin ways that are innovative and engaging.Soif you'repassionate about social media,know yourCapCutfrom your Canva,andlovesocial communities;we want to hear from you! The VMLSocial team isgrowingandthis opportunityis primed for someonethat's looking tomake amazing social content, whilst learning and upskilling themselves with a team of specialists. We're very fortunate to offer our clients the full range of social expertise, from influencer managers,social strategists, socialaccountmanagement, social data scientists, SEO experts,and of course social content creators. Key Responsibilities •ContentCreation:Ideate, source,create, and curate social media content, working with internaland client teams to bring this to life at speed andat a high quality. •Community:Identify and leverageinsights from the brand's audience as well as broader UK cultural contexts, to helpinformcontent and community engagementrecommendationsthat havedeeprelevance for the brand in social. •Collaboration& Client:Buildstrong collaborative relationships with thewider VML social and creative teams, as wellasengagingclients.Toensure thatthe content created is right for the brand as well as being great for the social audience beingtargeted. •Presentation Skills:Presentideas and contentinternally and to clientsin a clear, concise, and persuasive manner. •StrategicUnderstanding:Be able to think like a brand as well as a person on socialto create content that works for both •Channel Understanding:Demonstrate atruly native andbroad understanding ofeverything socialfromLinkedInto TikTok. The ideal candidate will •Havea proven track record ofcreating content for big brands in social. •Ideallypossess expertise in social within the financialsector(ora regulatorysimilar sector). •Be a highly collaborativeteam player, capable of building strong relationships with clients, internal teams, and external partners. •Be acreativethinker with the ability tocommunicate your ideasin clear and inspiring ways for a broad audience. •Be comfortable working in a dynamic environment and managing multiple projects simultaneously. •Be passionate about'whatsnext' in social, to stayahead of the curve. •Be a proactive and results-oriented individual with a strong work ethic and a commitment to excellence. Qualifications & Experience •Proven experienceinsocial content creation, ideallywithin an agency. •Strong understanding of social media,with a variety of social platforms. •Excellent communication, presentation, and interpersonal skills. •Proven ability to build and maintain strong relationships. •Experience working with cross-functional teams and managing multiple projects simultaneously. •Experience working onfinancial clientsishighlybeneficialalthough not essential. •A degree of some sort will help us understand your background and point of view. Sound like you? Then we'd love to talk! We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website / Link to portfolio Website Password (if applicable) How did you hear about us? Select What is your preferred name? What is your desired salary? If applicable, what is your notice period? Are you authorized to work in the country where this job is located? Select Will you in the future require employer sponsorship to work where this job is located? Select Are you currently a WPP employee? Select Have you worked for a WPP agency in the past 10 years? Select If you are currently a WPP employee, what brand are you affiliated with? Demographic Questions (UK) At VML, a WPP company, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued, and heard, and is treated with dignity and respect. As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset, our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve. Until everyone feels welcomed, valued, and heard. Until everyone is treated with dignity and respect. We will keep working to make our company a truly diverse, equitable and inclusive workforce and workplace. And a place where, through our people, we can create a fairer world for all. We need your help and co-operation to enable us to do this, but filling in this form is voluntary. The information provided will be kept confidential and will be used for monitoring purposes. How old are you? Select What is your gender identity? Select Do you identify as trans? Select What is your ethnicity? Select How would you describe your sexual orientation? Select Do you consider yourself to have a long-term health condition, impairment or disability? Select What is your religion? Select By checking this box, I consent to VML collecting, storing, and processing my responses to the demographic data surveys above. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Aug 20, 2025
Full time
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. The Role We are seeking ahot-shotsocial media contentleadtoideate,create, and curatetruly social-first contentthat matches client business objectives and social audience behaviours.You'll be an adept creative thinker, able to create at speed, andput yourself into the persona of the client's brand. You will embody the brand, deeply understand their audience, and work with otherstoleadcreatingall oftheir social content.This is true ownershipof how a brand can come to life in socialin ways that are innovative and engaging.Soif you'repassionate about social media,know yourCapCutfrom your Canva,andlovesocial communities;we want to hear from you! The VMLSocial team isgrowingandthis opportunityis primed for someonethat's looking tomake amazing social content, whilst learning and upskilling themselves with a team of specialists. We're very fortunate to offer our clients the full range of social expertise, from influencer managers,social strategists, socialaccountmanagement, social data scientists, SEO experts,and of course social content creators. Key Responsibilities •ContentCreation:Ideate, source,create, and curate social media content, working with internaland client teams to bring this to life at speed andat a high quality. •Community:Identify and leverageinsights from the brand's audience as well as broader UK cultural contexts, to helpinformcontent and community engagementrecommendationsthat havedeeprelevance for the brand in social. •Collaboration& Client:Buildstrong collaborative relationships with thewider VML social and creative teams, as wellasengagingclients.Toensure thatthe content created is right for the brand as well as being great for the social audience beingtargeted. •Presentation Skills:Presentideas and contentinternally and to clientsin a clear, concise, and persuasive manner. •StrategicUnderstanding:Be able to think like a brand as well as a person on socialto create content that works for both •Channel Understanding:Demonstrate atruly native andbroad understanding ofeverything socialfromLinkedInto TikTok. The ideal candidate will •Havea proven track record ofcreating content for big brands in social. •Ideallypossess expertise in social within the financialsector(ora regulatorysimilar sector). •Be a highly collaborativeteam player, capable of building strong relationships with clients, internal teams, and external partners. •Be acreativethinker with the ability tocommunicate your ideasin clear and inspiring ways for a broad audience. •Be comfortable working in a dynamic environment and managing multiple projects simultaneously. •Be passionate about'whatsnext' in social, to stayahead of the curve. •Be a proactive and results-oriented individual with a strong work ethic and a commitment to excellence. Qualifications & Experience •Proven experienceinsocial content creation, ideallywithin an agency. •Strong understanding of social media,with a variety of social platforms. •Excellent communication, presentation, and interpersonal skills. •Proven ability to build and maintain strong relationships. •Experience working with cross-functional teams and managing multiple projects simultaneously. •Experience working onfinancial clientsishighlybeneficialalthough not essential. •A degree of some sort will help us understand your background and point of view. Sound like you? Then we'd love to talk! We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website / Link to portfolio Website Password (if applicable) How did you hear about us? Select What is your preferred name? What is your desired salary? If applicable, what is your notice period? Are you authorized to work in the country where this job is located? Select Will you in the future require employer sponsorship to work where this job is located? Select Are you currently a WPP employee? Select Have you worked for a WPP agency in the past 10 years? Select If you are currently a WPP employee, what brand are you affiliated with? Demographic Questions (UK) At VML, a WPP company, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued, and heard, and is treated with dignity and respect. As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset, our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve. Until everyone feels welcomed, valued, and heard. Until everyone is treated with dignity and respect. We will keep working to make our company a truly diverse, equitable and inclusive workforce and workplace. And a place where, through our people, we can create a fairer world for all. We need your help and co-operation to enable us to do this, but filling in this form is voluntary. The information provided will be kept confidential and will be used for monitoring purposes. How old are you? Select What is your gender identity? Select Do you identify as trans? Select What is your ethnicity? Select How would you describe your sexual orientation? Select Do you consider yourself to have a long-term health condition, impairment or disability? Select What is your religion? Select By checking this box, I consent to VML collecting, storing, and processing my responses to the demographic data surveys above. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
About Us Turnkey Consulting is an independent risk and security consultancy that brings together people, protection, and performance to help organi s ations achieve Digital Enterprise Resilience. For more than 20 years, Turnkey has enabled the world's leading companies to understand and optimi s e their risk and security landscape through assessment-based road mapping, organi s ational empowerment, and expert application of market-leading technologies. Turnkey is headquartered in London with offices across Asia, Australia, Europe, and North America. In joining our team, you can expect to be working on challengingIAMprojects across a wide range of global clients (e.g.FTSE 100) and industries. The nature of projects will be diverse and will vary across the categories of advisory, assurance, managed services and system implementation. Whilst being actively engaged in solving business problems, our core practice remains specialised in technical solutions for our clients. The Role We are looking for an independent, proactive, and ambitious individual who is committed to making a meaningful contribution to Turnkey. As an experienced IAM Senior Consultant (Business Analysis focused), you will play a crucial role in driving the growth of our IAM practice, fostering partnerships with IAM vendors, and strengthening relationships with our clients. Your expertise will be instrumental in delivering successful projects across our global client base. As part of our IAM delivery team, you will leverage your analytical skills to gather and document requirements, identify process improvements, and ensure that chosen IAM solutions align with our clients' needs. Your ability to communicate effectively with stakeholders and your experience with requirements gathering techniques will be key to your success in this role. We are seeking a driven individual with at least three years of practical experience in delivering and providing consulting services and business analysis within the Identity & Access Management domain. The ideal candidate willbe a Subject Matter Expert (SME) in analysing and helping deliveridentity and access management solutions,acrosssome ofthe following areas: Identity Governance and Administration (IGA) Identity Management (IDM) Ideally withgood conceptual/practical knowledge of: Access Management (inc.Single Sign-On (SSO)/Multi-Factor Authentication (MFA)/Password-less Authentication) Privileged Access Management (PAM) Consumer Identity (CIAM) The key technologies we are looking for experience in are: Any of the major IAM players, e.g. SailPoint, Delinea, CyberArk, OpenText, or SAP IDM Knowledge ofintegrationsof IAM platforms withSAP, Entra , AD, Okta, CyberArk,ServiceNowwillalsobean advantage, but not mandatory. We are looking ideally for someone with the following attributes: 3+ years of professional work experience asanIAM consultant,with a proven track record of deliveringprojects Background in both delivering and working with major IAM vendors, as described above E xperience in integrating withother IAM technologies, such asOkta/CyberArk(PAM)/ServiceNow/SAP technologieswould be beneficial but not compulsory. Comfortable w orking both as part of a team, orindividually, and familiar with the relevant non-technicalproject activities(i.e.,project planning,stakeholder management,changemanagement, schedule management, qualityassurance, etc) Detailed understanding of business processes and how they contribute to enterpriserisks Strong written and verbal communication skills Ability to act as an SME to help our architects design IAMsolutions to meet the clientneed Detailed understanding of risk and control principles and how processes are implemented and improved in an IAM system (e.g., JML, PAM, Access Request, Access Review, Adaptive Risk, RBAC, SSO, MFA, etc.) Ability to work with a client, as part of ateam to deliver an IAM solutionacross all aspects of the SDLC(Analyse, Design, Develop/Configure, Test, Deploy, Document) Understanding of regulatory frameworks, and their application to IAM, e.g. SOx , ISO27001, NIST, HIPAA, GDPR,PSD2,etc. Ideally, an e ducation in Business, IT, IT security or related field Ability tomanage owntime and priorities effectively The following attributes, while not mandatory, will be advantageous : Professional certifications such as CISSP, CISA, ITIL, etc. Product certifications fromSailPoint,or other IAM vendors such as Delinea or CyberArk Experience of working within a team to help develop a client IAMstrategy Experience of working in professional services consulting, ideally experience with the 'Big-4' orsimilar Understanding of the following concepts/technologies: LDAP; FIDO; SAML; OAUTH; Active Directory; Linux; Databases (SQL/JDBC); Networking (including High Availability, Fault Tolerance, etc), Virtualisation technology Implementation and project methodologies (e.g. PRINCE2/AGILE) Your responsibilities will include: Collaborating with clients to understand their business requirements and translating these into functional specifications and solutions that best fit their needs Leading requirements gathering sessions, conducting interviews, and facilitating workshops to elicit and document business requirements Analysing and mapping business processes, identifying areas for improvement, and recommending solutions to enhance efficiency and effectiveness Working as part of a team to deliver large and complex IAM implementations across various project delivery methodologies, including Waterfall, Agile, and Design Thinking Work with our clients and their senior team s (C-Suite and senior stakeholders), a ssisting in the design and definition of strategies, business cases, and providing RFP support when needed Developing and maintaining strong relationships with client project team resources, third parties, and vendors to enhance the relationship with Turnkey and deliver value to our clients Providing subject matter expertise to junior team members and conducting knowledge transfer activities as part of our training initiatives Striving for continuous development of both the team and self When appropriate , assist in our ability to provide support related services to our existing Managed Service Clients Advise clients on controls relating to regulatory or legislative compliance,e.g.SOX; GDPR; PSD2 etc. Review and advise on security design and remediationprojects Buildand maintain goodrelationships withourclientproject teamresources Develop and maintain relationships with third parties and vendors,e.g.SailPoint, SAP, Delinea , CyberArk, OpenText, ServiceNow and Microsoftto enhance the relationship with Turnkey and deliver value to our clients Work with the Turnkey team to develop internal tools, innovative new propositions and on R&D projects When needed, workalongsideour Sales, Marketing & Innovation team to provide materials/Pre-Sales support for salesactivities Writing and reviewing reports and other client-facing deliverables, to a high standard Assisting with thought leadership activities, where appropriate The expectation will be that you have basic skill in the design and configuration of an IAM vendors capabilities (e.g. Life Cycle Management, Application Onboarding, Workflows, Provisioning, Access Review, Reports, Roles, SoDs , etc.) NOTE: we will provide full training and certification paths for technologies that you will be working with We will also provide training and certifications in other technologies such as SailPoint, Delinea , CyberArk, etc. as required or as part of your development Salary: Up to £65,000 depending on a combination of factors including level of experience and expertise , in addition to an OTE bonus Benefits include: Pension: on joining, employees will be automatically enrolled in our workplace pension scheme Holiday Entitlement: employees receive 25 days per holiday year plus all statutory bank and public holidays in England and Wales Private Medical Insurance: employees will be enrolled on to the company BUPA healthcare scheme Insurances: Life Insurance and Critical Illness cover are provided to all employees Carbon Offset Location: Based in our London office, with hybrid working (expected office working 2-3 days per week) - preferred, or remote working for non-London based candidates (expectation office working, few times per year, and as required) NOTE : Candidate will need to be available to travel and work from client site, as is required by the project/client they are working with.
Aug 20, 2025
Full time
About Us Turnkey Consulting is an independent risk and security consultancy that brings together people, protection, and performance to help organi s ations achieve Digital Enterprise Resilience. For more than 20 years, Turnkey has enabled the world's leading companies to understand and optimi s e their risk and security landscape through assessment-based road mapping, organi s ational empowerment, and expert application of market-leading technologies. Turnkey is headquartered in London with offices across Asia, Australia, Europe, and North America. In joining our team, you can expect to be working on challengingIAMprojects across a wide range of global clients (e.g.FTSE 100) and industries. The nature of projects will be diverse and will vary across the categories of advisory, assurance, managed services and system implementation. Whilst being actively engaged in solving business problems, our core practice remains specialised in technical solutions for our clients. The Role We are looking for an independent, proactive, and ambitious individual who is committed to making a meaningful contribution to Turnkey. As an experienced IAM Senior Consultant (Business Analysis focused), you will play a crucial role in driving the growth of our IAM practice, fostering partnerships with IAM vendors, and strengthening relationships with our clients. Your expertise will be instrumental in delivering successful projects across our global client base. As part of our IAM delivery team, you will leverage your analytical skills to gather and document requirements, identify process improvements, and ensure that chosen IAM solutions align with our clients' needs. Your ability to communicate effectively with stakeholders and your experience with requirements gathering techniques will be key to your success in this role. We are seeking a driven individual with at least three years of practical experience in delivering and providing consulting services and business analysis within the Identity & Access Management domain. The ideal candidate willbe a Subject Matter Expert (SME) in analysing and helping deliveridentity and access management solutions,acrosssome ofthe following areas: Identity Governance and Administration (IGA) Identity Management (IDM) Ideally withgood conceptual/practical knowledge of: Access Management (inc.Single Sign-On (SSO)/Multi-Factor Authentication (MFA)/Password-less Authentication) Privileged Access Management (PAM) Consumer Identity (CIAM) The key technologies we are looking for experience in are: Any of the major IAM players, e.g. SailPoint, Delinea, CyberArk, OpenText, or SAP IDM Knowledge ofintegrationsof IAM platforms withSAP, Entra , AD, Okta, CyberArk,ServiceNowwillalsobean advantage, but not mandatory. We are looking ideally for someone with the following attributes: 3+ years of professional work experience asanIAM consultant,with a proven track record of deliveringprojects Background in both delivering and working with major IAM vendors, as described above E xperience in integrating withother IAM technologies, such asOkta/CyberArk(PAM)/ServiceNow/SAP technologieswould be beneficial but not compulsory. Comfortable w orking both as part of a team, orindividually, and familiar with the relevant non-technicalproject activities(i.e.,project planning,stakeholder management,changemanagement, schedule management, qualityassurance, etc) Detailed understanding of business processes and how they contribute to enterpriserisks Strong written and verbal communication skills Ability to act as an SME to help our architects design IAMsolutions to meet the clientneed Detailed understanding of risk and control principles and how processes are implemented and improved in an IAM system (e.g., JML, PAM, Access Request, Access Review, Adaptive Risk, RBAC, SSO, MFA, etc.) Ability to work with a client, as part of ateam to deliver an IAM solutionacross all aspects of the SDLC(Analyse, Design, Develop/Configure, Test, Deploy, Document) Understanding of regulatory frameworks, and their application to IAM, e.g. SOx , ISO27001, NIST, HIPAA, GDPR,PSD2,etc. Ideally, an e ducation in Business, IT, IT security or related field Ability tomanage owntime and priorities effectively The following attributes, while not mandatory, will be advantageous : Professional certifications such as CISSP, CISA, ITIL, etc. Product certifications fromSailPoint,or other IAM vendors such as Delinea or CyberArk Experience of working within a team to help develop a client IAMstrategy Experience of working in professional services consulting, ideally experience with the 'Big-4' orsimilar Understanding of the following concepts/technologies: LDAP; FIDO; SAML; OAUTH; Active Directory; Linux; Databases (SQL/JDBC); Networking (including High Availability, Fault Tolerance, etc), Virtualisation technology Implementation and project methodologies (e.g. PRINCE2/AGILE) Your responsibilities will include: Collaborating with clients to understand their business requirements and translating these into functional specifications and solutions that best fit their needs Leading requirements gathering sessions, conducting interviews, and facilitating workshops to elicit and document business requirements Analysing and mapping business processes, identifying areas for improvement, and recommending solutions to enhance efficiency and effectiveness Working as part of a team to deliver large and complex IAM implementations across various project delivery methodologies, including Waterfall, Agile, and Design Thinking Work with our clients and their senior team s (C-Suite and senior stakeholders), a ssisting in the design and definition of strategies, business cases, and providing RFP support when needed Developing and maintaining strong relationships with client project team resources, third parties, and vendors to enhance the relationship with Turnkey and deliver value to our clients Providing subject matter expertise to junior team members and conducting knowledge transfer activities as part of our training initiatives Striving for continuous development of both the team and self When appropriate , assist in our ability to provide support related services to our existing Managed Service Clients Advise clients on controls relating to regulatory or legislative compliance,e.g.SOX; GDPR; PSD2 etc. Review and advise on security design and remediationprojects Buildand maintain goodrelationships withourclientproject teamresources Develop and maintain relationships with third parties and vendors,e.g.SailPoint, SAP, Delinea , CyberArk, OpenText, ServiceNow and Microsoftto enhance the relationship with Turnkey and deliver value to our clients Work with the Turnkey team to develop internal tools, innovative new propositions and on R&D projects When needed, workalongsideour Sales, Marketing & Innovation team to provide materials/Pre-Sales support for salesactivities Writing and reviewing reports and other client-facing deliverables, to a high standard Assisting with thought leadership activities, where appropriate The expectation will be that you have basic skill in the design and configuration of an IAM vendors capabilities (e.g. Life Cycle Management, Application Onboarding, Workflows, Provisioning, Access Review, Reports, Roles, SoDs , etc.) NOTE: we will provide full training and certification paths for technologies that you will be working with We will also provide training and certifications in other technologies such as SailPoint, Delinea , CyberArk, etc. as required or as part of your development Salary: Up to £65,000 depending on a combination of factors including level of experience and expertise , in addition to an OTE bonus Benefits include: Pension: on joining, employees will be automatically enrolled in our workplace pension scheme Holiday Entitlement: employees receive 25 days per holiday year plus all statutory bank and public holidays in England and Wales Private Medical Insurance: employees will be enrolled on to the company BUPA healthcare scheme Insurances: Life Insurance and Critical Illness cover are provided to all employees Carbon Offset Location: Based in our London office, with hybrid working (expected office working 2-3 days per week) - preferred, or remote working for non-London based candidates (expectation office working, few times per year, and as required) NOTE : Candidate will need to be available to travel and work from client site, as is required by the project/client they are working with.
Join us on our mission to make a better world of work. Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day. Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world's top private cloud companies by Forbes and most innovative companies by Fast Company. For more information visit . About the Role This role builds strong, collaborative relationships with our commercial prospects (organizations with fewer than 1000 employees) to bring in new business-driving revenue and positively impacting growing teams. As consultative trusted advisors, Commercial Account Executives deeply understand customer needs, the competitive landscape, and our product to provide agile, tailored solutions that quickly address key challenges and help fast-growing organizations thrive. In this role you will: Gain a deep understanding of the prospective customer's pain points within small to mid-sized organizations and educate them on Culture Amp's value, highlighting key differentiators Expertly run product demos for C-level executives, VPs, and senior People Leaders and department heads in smaller organizations, establishing credibility at the mid-executive level Stay up to date with industry/HR and Talent Management trends, competitive landscape, and Product updates, weaving these insights into conversations that address short-term challenges and tactical solutions for growth Serve as a liaison between external and internal stakeholders, establishing expectations for smaller, faster-moving deals with limited procurement or legal complexity. Manage expectations on price and contracts with fewer decision-makers Generate new business opportunities through a combination of outbound calls, emails, LinkedIn, and follow-up on marketing campaigns. Attend virtual marketing events and webinars, and engage with commercial prospects using a high-volume outreach strategy Guide prospects through a streamlined sales process, using project management skills to ensure quick decision-making and delivery on key milestones for smaller, transactional sales Manage a robust, high-volume sales process, winning at every stage from prospecting to close. Focus on achieving sales quota through a large volume of quick-turnaround deals with lower ACV Maintain accurate customer, pipeline, and forecast data using Salesforce, ensuring up-to-date tracking of small and mid-market accounts and pipeline velocity Play an active role in creating a high-performance sales culture, with a focus on growth mindset, quick execution, and sales excellence. Engage with enablement programs and contribute to a collaborative, fast-paced team environment You have: Fluency in German, Nordic Languages or Spanish. 3 to 5 years sales experience, particularly in SaaS markets selling B2B Track record of achieving quarterly and annual targets,developing a greenfield territory and closing companies up to 1000 employees Familiarity with sales methodologies such as MEDDPICC, and a solid understanding od deal stage progression Exceptional executive presence with polished presentation and communications skills particularly when engaging with VP and C-Suite executives Hunter mentality with an appetite for continual learning Desire to work for a fast-paced startup and take on increasing levels of responsibility Excellent written and spoken communication skills in person and or via online meetings Proficiency in leveraging data for decision-making and influencing others Skilled in assessing business. opportunities and understanding diverse buyer personas We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are: Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success Programs, coaching, and budgets to help you thrive personally and professionally Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work Team budgets dedicated to team building activities and connection Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time Extended year-end breaks: An extended refresh period at the end of year Excellent parental leave and in work support program available from day 1 of joining Culture Amp 5 Social Impact Days a year to make a positive impact on the community outside of work MacBooks for you to do your best & a work from home office budget to spend on setting up your home office Medical insurance coverage for you and your family (Available for US & UK only) Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place. We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here . Please keep reading Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria - unlike majority candidates meeting significantly fewer requirements. We strongly encourage you to apply if you're interested: we'd love to know how you can amplify our team with your unique experience! If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding roles in Germany).These questions are completely optional, but your participation truly helps. By sharing this anonymous information, you support our efforts to build a more inclusive and equitable hiring process-and help us hold ourselves accountable to that commitment. Your responses are entirely confidential and will not impact hiring decisions. If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact .
Aug 20, 2025
Full time
Join us on our mission to make a better world of work. Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day. Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world's top private cloud companies by Forbes and most innovative companies by Fast Company. For more information visit . About the Role This role builds strong, collaborative relationships with our commercial prospects (organizations with fewer than 1000 employees) to bring in new business-driving revenue and positively impacting growing teams. As consultative trusted advisors, Commercial Account Executives deeply understand customer needs, the competitive landscape, and our product to provide agile, tailored solutions that quickly address key challenges and help fast-growing organizations thrive. In this role you will: Gain a deep understanding of the prospective customer's pain points within small to mid-sized organizations and educate them on Culture Amp's value, highlighting key differentiators Expertly run product demos for C-level executives, VPs, and senior People Leaders and department heads in smaller organizations, establishing credibility at the mid-executive level Stay up to date with industry/HR and Talent Management trends, competitive landscape, and Product updates, weaving these insights into conversations that address short-term challenges and tactical solutions for growth Serve as a liaison between external and internal stakeholders, establishing expectations for smaller, faster-moving deals with limited procurement or legal complexity. Manage expectations on price and contracts with fewer decision-makers Generate new business opportunities through a combination of outbound calls, emails, LinkedIn, and follow-up on marketing campaigns. Attend virtual marketing events and webinars, and engage with commercial prospects using a high-volume outreach strategy Guide prospects through a streamlined sales process, using project management skills to ensure quick decision-making and delivery on key milestones for smaller, transactional sales Manage a robust, high-volume sales process, winning at every stage from prospecting to close. Focus on achieving sales quota through a large volume of quick-turnaround deals with lower ACV Maintain accurate customer, pipeline, and forecast data using Salesforce, ensuring up-to-date tracking of small and mid-market accounts and pipeline velocity Play an active role in creating a high-performance sales culture, with a focus on growth mindset, quick execution, and sales excellence. Engage with enablement programs and contribute to a collaborative, fast-paced team environment You have: Fluency in German, Nordic Languages or Spanish. 3 to 5 years sales experience, particularly in SaaS markets selling B2B Track record of achieving quarterly and annual targets,developing a greenfield territory and closing companies up to 1000 employees Familiarity with sales methodologies such as MEDDPICC, and a solid understanding od deal stage progression Exceptional executive presence with polished presentation and communications skills particularly when engaging with VP and C-Suite executives Hunter mentality with an appetite for continual learning Desire to work for a fast-paced startup and take on increasing levels of responsibility Excellent written and spoken communication skills in person and or via online meetings Proficiency in leveraging data for decision-making and influencing others Skilled in assessing business. opportunities and understanding diverse buyer personas We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are: Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success Programs, coaching, and budgets to help you thrive personally and professionally Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work Team budgets dedicated to team building activities and connection Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time Extended year-end breaks: An extended refresh period at the end of year Excellent parental leave and in work support program available from day 1 of joining Culture Amp 5 Social Impact Days a year to make a positive impact on the community outside of work MacBooks for you to do your best & a work from home office budget to spend on setting up your home office Medical insurance coverage for you and your family (Available for US & UK only) Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place. We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here . Please keep reading Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria - unlike majority candidates meeting significantly fewer requirements. We strongly encourage you to apply if you're interested: we'd love to know how you can amplify our team with your unique experience! If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding roles in Germany).These questions are completely optional, but your participation truly helps. By sharing this anonymous information, you support our efforts to build a more inclusive and equitable hiring process-and help us hold ourselves accountable to that commitment. Your responses are entirely confidential and will not impact hiring decisions. If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact .
Job Description: Your impact Be a leader in the development of the next generation of Mission Data Systems. We are looking for Lead Systems Engineer to help develop future Mission systems to enable our airborne self-protection and counter measures equipment to continue to provide proven self-defence for drone, rotary and fixed-wing platforms operating in increasingly complex and hostile environments. What you will do: Work alongside key stakeholders to develop the system requirements and design Liaise with parallel programmes to determine opportunities for reuse and savings Lead and deliver the systemes engineering activities, closly related to ensure successful mission system product and system delivery Closely collaborate with the software and specialty engineering teams to deliver the mission data systems Develop and deliver engineering documents, reports and presentations for customers and industry partners Manage the planning and execution of systems engineering work packages Contribute to project planning, risk management and bidding/estimating activities Coach and mentor less experienced systems engineers on their professional development paths What you'll bring Talent and experience as a systems engineer, with hands-on experience of leading the development of engineering design projects through the engineering lifecycle managing a diverse set of stakeholder needs to achieve the desired outcomes. Ideally, demonstrable experience in: Problem Definition Developing and delivering Software Systems through the whole lifecycle Use of Model Based System Engineering (preferably using the CAMEO tool suite) in that system delivery Stakeholder Management, both internal and external Requirements engineering and management Software system integration and verification Experience of working with related specialisms such as safety, security, human factors etc to deliver robust systems This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Luton - Cap. Green 300 Contract Type: Permanent Hybrid Working: Hybrid
Aug 20, 2025
Full time
Job Description: Your impact Be a leader in the development of the next generation of Mission Data Systems. We are looking for Lead Systems Engineer to help develop future Mission systems to enable our airborne self-protection and counter measures equipment to continue to provide proven self-defence for drone, rotary and fixed-wing platforms operating in increasingly complex and hostile environments. What you will do: Work alongside key stakeholders to develop the system requirements and design Liaise with parallel programmes to determine opportunities for reuse and savings Lead and deliver the systemes engineering activities, closly related to ensure successful mission system product and system delivery Closely collaborate with the software and specialty engineering teams to deliver the mission data systems Develop and deliver engineering documents, reports and presentations for customers and industry partners Manage the planning and execution of systems engineering work packages Contribute to project planning, risk management and bidding/estimating activities Coach and mentor less experienced systems engineers on their professional development paths What you'll bring Talent and experience as a systems engineer, with hands-on experience of leading the development of engineering design projects through the engineering lifecycle managing a diverse set of stakeholder needs to achieve the desired outcomes. Ideally, demonstrable experience in: Problem Definition Developing and delivering Software Systems through the whole lifecycle Use of Model Based System Engineering (preferably using the CAMEO tool suite) in that system delivery Stakeholder Management, both internal and external Requirements engineering and management Software system integration and verification Experience of working with related specialisms such as safety, security, human factors etc to deliver robust systems This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Luton - Cap. Green 300 Contract Type: Permanent Hybrid Working: Hybrid
Account Manager, Commercial (German Speaking) London, England Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We're looking for a hungry and ambitious sales person to join theIntercom sales team in EMEA.As a Commercial Relationship Manager, you will be a key member of the team leading the growth of our existing business. We're building a world-class sales organization, and the road ahead is going to be very exciting. At Intercom, we are striving to do sales differently. We are asking our customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire.In joining the Relationship Management team at Intercom, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership. What will I be doing? You'll own and act as the main point of contact for a book of business Your goal will be to drive net growth within that book You'll hunt and work expansion opportunities within that book You'll run a proactive and effective renewal process You'll forecast and plan pacing throughout each month and quarter You'll partner with a CSM and SE to ensure the long term success of your book Fluent in English and German (spoken and written) 2-3 years experience in a B2B closing role 2+ years of SaaS experience Ability to discover pain and articulate potential solutions Ability to accurately qualify opportunities Ability to do light demos and/or experience working closely with Sales Engineer/ CSM Capable of building compelling presentations for customers (QBRs, Pricing proposals etc.) Experience forecasting on a monthly or quarterly basis Experience working in B2B SaaS Experience working renewals Experience using the Command of the Message framework We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Are you authorised to work in the country in which this role is located?(Intercom sponsors immigration for some roles so we encourage you to still apply if you require sponsorship.) Select Current Location Select NOTE for US locations : A "Metro" selection means that you live 75 miles (straight line radius) from the metropolitan geographic city center zip code. Are you willing to relocate? Select Current or most recent company? Have you previously worked for Intercom? Select LinkedIn Profile Website How did you hear about this job? What excites you most about this opportunity? Which Intercom value resonates most with you and why? (Our values can be found on our Careers Page) We work under a hybrid in-office model. Are you willing to work from our office location 3 days per week? Select Please email me about future job openings Select
Aug 20, 2025
Full time
Account Manager, Commercial (German Speaking) London, England Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We're looking for a hungry and ambitious sales person to join theIntercom sales team in EMEA.As a Commercial Relationship Manager, you will be a key member of the team leading the growth of our existing business. We're building a world-class sales organization, and the road ahead is going to be very exciting. At Intercom, we are striving to do sales differently. We are asking our customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire.In joining the Relationship Management team at Intercom, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership. What will I be doing? You'll own and act as the main point of contact for a book of business Your goal will be to drive net growth within that book You'll hunt and work expansion opportunities within that book You'll run a proactive and effective renewal process You'll forecast and plan pacing throughout each month and quarter You'll partner with a CSM and SE to ensure the long term success of your book Fluent in English and German (spoken and written) 2-3 years experience in a B2B closing role 2+ years of SaaS experience Ability to discover pain and articulate potential solutions Ability to accurately qualify opportunities Ability to do light demos and/or experience working closely with Sales Engineer/ CSM Capable of building compelling presentations for customers (QBRs, Pricing proposals etc.) Experience forecasting on a monthly or quarterly basis Experience working in B2B SaaS Experience working renewals Experience using the Command of the Message framework We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Are you authorised to work in the country in which this role is located?(Intercom sponsors immigration for some roles so we encourage you to still apply if you require sponsorship.) Select Current Location Select NOTE for US locations : A "Metro" selection means that you live 75 miles (straight line radius) from the metropolitan geographic city center zip code. Are you willing to relocate? Select Current or most recent company? Have you previously worked for Intercom? Select LinkedIn Profile Website How did you hear about this job? What excites you most about this opportunity? Which Intercom value resonates most with you and why? (Our values can be found on our Careers Page) We work under a hybrid in-office model. Are you willing to work from our office location 3 days per week? Select Please email me about future job openings Select
Directive Consulting is the leading B2B performance marketing agency that delivers real revenue-not just leads. We use Customer Generation (a marketing methodology developed by us) to cut through the noise. Forget MQLs-we're here to drive pipeline, fuel SQLs, and scale brands that are serious about growth. From Paid Media and SEO to CRO, RevOps, and Go-To-Market Strategy, we build marketing engines that win in SaaS and across B2B industries. We move fast. We think boldly. We are elite. We hire people who challenge the status quo and push campaigns past what's expected - sparking demand for bold, innovative brands. If you live for performance, love solving hard problems, and want your work to actually mean something , you'll fit right in. But here's the fun part-we don't just deliver results; we're shaping the future of marketing. Ready to build something that breaks the mold? This remote role is part of our UK team and requires candidates to be based in the United Kingdom, working local business hours from 8:00 AM to 5:00 PM GMT/BST. About The Role: The Content Strategist is a crucial, client-facing role that is responsible for day-to-day client deliverables, creating and managing custom client strategies, and communicating both with clients and internal stakeholders. The Strategist is responsible for more Enterprise clients and is expected to have a deep understanding of their service line and how it impacts other areas of business to create a holistic marketing strategy. This role is titled Content Strategist internally What You'll Do: Strategic Excellence and Best Practices: Strategists are responsible for creating custom strategies and implementing best practices for their clients that ultimately result in achieving our NSMs. The strategist will use project phase as a foundational moment for building the initial client strategy, but will also use our clients overall marketing goals, current and ongoing campaigns, and historical performance to optimise and revise strategies over the lifetime of the client while adhering to Directive best practices Strategists will work closely with their Associate Director (AsD) when roadblocks arise that impact their strategy and goal attainment. Strategists display a strong ability to craft creative briefs and compelling content campaigns with a focus on ideation based on competitor and audience insights. Best practices should be used to inform our strategies to ensure our clients are in the best position to exceed their goals. In particular: LTV:CAC modeling Customer Generation Share of SERP Content Production Goal Setting: Strategists are responsible for using available data to set goals for clients during their engagement period. These goals will be reviewed and approved by their Associate Director (AsD), who should be in the meeting with them. Data sources include Google Analytics, CRM data, SEMRush reporting, and Ahrefs reporting All Goals must be approved by the Associate Director (AsD) before the Strategist can present it to their client alongside their Associate Director (AsD). Project Management: Strategists are responsible for ensuring that their planned strategy is executed. Project Management ensures that the Directive team and the client team knows who is responsible for specific tasks to ensure we make progress towards our goals. Use of the project management tool Asana is required. This includes delegating tasks to other team members, such as Specialists, as well as our clients and then ensuring that these tasks are completed in a timely manner. In pods where Project Managers are present, Strategists will ensure they partner with Project Managers to ensure all tasks are created, assigned and due dates are met and communicated to the client Strategists will work closely with content writers and designers to complete content campaigns for clients on time while also being responsible for ensuring that the quality is up to client standards. Internal and External Communication: Strategists are the main interface between our clients and our team. Strategists are expected to build relationships with our clients that goes beyond just deliverables and get to know them on a human level with the primary goal of being the best consultant for our clients and their business. Additionally Strategists are expected to proactively communicate to clients and internal leadership on a regular basis to ensure we are driving the best results for clients. When proactively communicating with clients we want to ensure we communicate timeline expectations for deliverables, goal attainment progress, and actively use our shared communication channels, such as Slack, to communicate between bi-weekly meetings. This includes sending deliverables on a regular cadence instead of only during bi-weekly meetings When proactively communicating with internal leadership this should include communicating any roadblocks, opportunities for account growth, and any moments of change on clients accounts. Moments of change can look like a needed change in strategy, internal client marketing changes, point of contact changes, and more. Reporting: Strategists are expected to regularly report to clients the progress and impact of their strategy. In support of this pilar strategists are expected to report on the following cadence: Bi-weekly meetings with the client Note in these meetings strategists are expected to report on NSM progress and ongoing deliverables Monthly reports Quarterly reports 2 Bi-Annual business review presentation What You'll Bring: A proven track record of success around implementing SEO principles and content strategy: keyword research, on-page optimisation, and link building Analytical insight: ability to analyse website traffic and SEO metrics using tools like Google Analytics Strong Communication skills: comfortable client facing and owning relationships with key stakeholders Strong familiarity with industry tools such as Google Search Console, Google Analytics, SEMRush, Ahrefs, Screaming Frog/crawling tools Proven organisational, project, and time management skills Genuine enthusiasm for digital marketing, SEO and Content Must have agency experience Must have B2B tech and/or SaaS experience Goals: NSM Attainment: 100% MRR Retainment: 96% CSAT > 4.2 Upsells / Cross-sells / Referrals - Strategists are expected to regularly look for opportunities for our clients to grow their business with Directive. Examples of this include: Growing into another service line such as SEO or Paid Media Growing within their current service line such as increasing content, SEO, or Paid Media budgets Referrals are a natural extension of building a solid relationship with our clients and strategists should be in the habit of asking for a referral at key moments. Example of moments to ask for a referral: Point of contact starts a new job Client leaves a 5 CSAT score What We Offer: We have a set living wage at Directive; This position is bonus eligible. Benefits to Support the Whole Person: Mental - Access to certified therapists through Spring Health, Headspace & Wellhub. Time Off - Unlimited PTO, Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1). Financial - Pension, through Royal London. 5% employee and 4% employer contributions. Bonus - Annual bonus based on tenure, which scales in total amount over time. Annual Anniversary Trip with peers and executive leadership for fun and entertainment! Work Environment Requirements As a remote-first company, you'll have the ability to work from anywhere in the US. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, the UK, and Mexico. For global locations, you must have established and current work authorization and permanently reside in that country. This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, direct your inquiries to . Additional Information At Directive, one of our core values is People First . click apply for full job details
Aug 20, 2025
Full time
Directive Consulting is the leading B2B performance marketing agency that delivers real revenue-not just leads. We use Customer Generation (a marketing methodology developed by us) to cut through the noise. Forget MQLs-we're here to drive pipeline, fuel SQLs, and scale brands that are serious about growth. From Paid Media and SEO to CRO, RevOps, and Go-To-Market Strategy, we build marketing engines that win in SaaS and across B2B industries. We move fast. We think boldly. We are elite. We hire people who challenge the status quo and push campaigns past what's expected - sparking demand for bold, innovative brands. If you live for performance, love solving hard problems, and want your work to actually mean something , you'll fit right in. But here's the fun part-we don't just deliver results; we're shaping the future of marketing. Ready to build something that breaks the mold? This remote role is part of our UK team and requires candidates to be based in the United Kingdom, working local business hours from 8:00 AM to 5:00 PM GMT/BST. About The Role: The Content Strategist is a crucial, client-facing role that is responsible for day-to-day client deliverables, creating and managing custom client strategies, and communicating both with clients and internal stakeholders. The Strategist is responsible for more Enterprise clients and is expected to have a deep understanding of their service line and how it impacts other areas of business to create a holistic marketing strategy. This role is titled Content Strategist internally What You'll Do: Strategic Excellence and Best Practices: Strategists are responsible for creating custom strategies and implementing best practices for their clients that ultimately result in achieving our NSMs. The strategist will use project phase as a foundational moment for building the initial client strategy, but will also use our clients overall marketing goals, current and ongoing campaigns, and historical performance to optimise and revise strategies over the lifetime of the client while adhering to Directive best practices Strategists will work closely with their Associate Director (AsD) when roadblocks arise that impact their strategy and goal attainment. Strategists display a strong ability to craft creative briefs and compelling content campaigns with a focus on ideation based on competitor and audience insights. Best practices should be used to inform our strategies to ensure our clients are in the best position to exceed their goals. In particular: LTV:CAC modeling Customer Generation Share of SERP Content Production Goal Setting: Strategists are responsible for using available data to set goals for clients during their engagement period. These goals will be reviewed and approved by their Associate Director (AsD), who should be in the meeting with them. Data sources include Google Analytics, CRM data, SEMRush reporting, and Ahrefs reporting All Goals must be approved by the Associate Director (AsD) before the Strategist can present it to their client alongside their Associate Director (AsD). Project Management: Strategists are responsible for ensuring that their planned strategy is executed. Project Management ensures that the Directive team and the client team knows who is responsible for specific tasks to ensure we make progress towards our goals. Use of the project management tool Asana is required. This includes delegating tasks to other team members, such as Specialists, as well as our clients and then ensuring that these tasks are completed in a timely manner. In pods where Project Managers are present, Strategists will ensure they partner with Project Managers to ensure all tasks are created, assigned and due dates are met and communicated to the client Strategists will work closely with content writers and designers to complete content campaigns for clients on time while also being responsible for ensuring that the quality is up to client standards. Internal and External Communication: Strategists are the main interface between our clients and our team. Strategists are expected to build relationships with our clients that goes beyond just deliverables and get to know them on a human level with the primary goal of being the best consultant for our clients and their business. Additionally Strategists are expected to proactively communicate to clients and internal leadership on a regular basis to ensure we are driving the best results for clients. When proactively communicating with clients we want to ensure we communicate timeline expectations for deliverables, goal attainment progress, and actively use our shared communication channels, such as Slack, to communicate between bi-weekly meetings. This includes sending deliverables on a regular cadence instead of only during bi-weekly meetings When proactively communicating with internal leadership this should include communicating any roadblocks, opportunities for account growth, and any moments of change on clients accounts. Moments of change can look like a needed change in strategy, internal client marketing changes, point of contact changes, and more. Reporting: Strategists are expected to regularly report to clients the progress and impact of their strategy. In support of this pilar strategists are expected to report on the following cadence: Bi-weekly meetings with the client Note in these meetings strategists are expected to report on NSM progress and ongoing deliverables Monthly reports Quarterly reports 2 Bi-Annual business review presentation What You'll Bring: A proven track record of success around implementing SEO principles and content strategy: keyword research, on-page optimisation, and link building Analytical insight: ability to analyse website traffic and SEO metrics using tools like Google Analytics Strong Communication skills: comfortable client facing and owning relationships with key stakeholders Strong familiarity with industry tools such as Google Search Console, Google Analytics, SEMRush, Ahrefs, Screaming Frog/crawling tools Proven organisational, project, and time management skills Genuine enthusiasm for digital marketing, SEO and Content Must have agency experience Must have B2B tech and/or SaaS experience Goals: NSM Attainment: 100% MRR Retainment: 96% CSAT > 4.2 Upsells / Cross-sells / Referrals - Strategists are expected to regularly look for opportunities for our clients to grow their business with Directive. Examples of this include: Growing into another service line such as SEO or Paid Media Growing within their current service line such as increasing content, SEO, or Paid Media budgets Referrals are a natural extension of building a solid relationship with our clients and strategists should be in the habit of asking for a referral at key moments. Example of moments to ask for a referral: Point of contact starts a new job Client leaves a 5 CSAT score What We Offer: We have a set living wage at Directive; This position is bonus eligible. Benefits to Support the Whole Person: Mental - Access to certified therapists through Spring Health, Headspace & Wellhub. Time Off - Unlimited PTO, Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1). Financial - Pension, through Royal London. 5% employee and 4% employer contributions. Bonus - Annual bonus based on tenure, which scales in total amount over time. Annual Anniversary Trip with peers and executive leadership for fun and entertainment! Work Environment Requirements As a remote-first company, you'll have the ability to work from anywhere in the US. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, the UK, and Mexico. For global locations, you must have established and current work authorization and permanently reside in that country. This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, direct your inquiries to . Additional Information At Directive, one of our core values is People First . click apply for full job details
About the role Progeny Asset Management provides a Discretionary Investment Service for individuals, trusts, companies, and pension funds. We are currently expanding our Asset Management team during a phase of growth and succession. The Investment Analyst (also known as Business Analyst) will focus on sourcing, maintaining, and improving data to support the Investment team and the board. This role can be based in either our Leeds or London office on a hybrid basis. Key Responsibilities Apply tools and techniques for data analysis and visualization. Mine and analyze datasets, summarize findings, and present them to management. Prepare reports for internal and external audiences using business analytics tools. Collaborate with the group data team to monitor and audit data quality. Identify, maintain, and improve systems and processes. Liaise with internal and external clients to understand data content. Work with third-party stakeholders such as ACD, consultants, and platforms. Produce and track key performance indicators. Generate MI reports for the Senior Leadership Team, Executive Board, and PAM Board. Manage stakeholder queries and collaborate with the CIO and Head of Asset Management on commercial matters. Skills, Knowledge, and Expertise Educated to degree level (essential). Significant experience in investment management, asset/portfolio management, or Financial Services (essential). Experience in accounting, financial modeling, or auditing. Strong knowledge of investments within administration/operations teams. Proficient in Microsoft Office, VBA, or other coding languages. Knowledge of data analysis tools. Ability to develop and document procedures and workflows. Excellent interpersonal and communication skills. Logical and creative problem-solving abilities. Ability to meet deadlines and manage time effectively. High attention to detail and focus. We may close this vacancy early if we receive sufficient applications. Please apply early if interested. Benefits 30 days' holiday plus public holidays 3 days of celebratory leave (for birthdays, wellbeing, volunteering, etc.) Private medical insurance, 24/7 digital GP, and health advice Employee assistance program for mental and physical health Group pension scheme Life assurance Eyecare vouchers Enhanced family leave Referral scheme About Progeny We create, enhance, and preserve wealth. We are the first UK firm to combine independent financial planning, asset management, tax, HR, and legal services. We are forward-thinking and tech-driven, using technology to improve client relationships and eliminate paperwork. We believe in making a positive impact; our Progeny Foundation supports charities like Zarach. We are proud recipients of the Yorkshire Financial Awards 2024 Best Employer for three consecutive years.
Aug 20, 2025
Full time
About the role Progeny Asset Management provides a Discretionary Investment Service for individuals, trusts, companies, and pension funds. We are currently expanding our Asset Management team during a phase of growth and succession. The Investment Analyst (also known as Business Analyst) will focus on sourcing, maintaining, and improving data to support the Investment team and the board. This role can be based in either our Leeds or London office on a hybrid basis. Key Responsibilities Apply tools and techniques for data analysis and visualization. Mine and analyze datasets, summarize findings, and present them to management. Prepare reports for internal and external audiences using business analytics tools. Collaborate with the group data team to monitor and audit data quality. Identify, maintain, and improve systems and processes. Liaise with internal and external clients to understand data content. Work with third-party stakeholders such as ACD, consultants, and platforms. Produce and track key performance indicators. Generate MI reports for the Senior Leadership Team, Executive Board, and PAM Board. Manage stakeholder queries and collaborate with the CIO and Head of Asset Management on commercial matters. Skills, Knowledge, and Expertise Educated to degree level (essential). Significant experience in investment management, asset/portfolio management, or Financial Services (essential). Experience in accounting, financial modeling, or auditing. Strong knowledge of investments within administration/operations teams. Proficient in Microsoft Office, VBA, or other coding languages. Knowledge of data analysis tools. Ability to develop and document procedures and workflows. Excellent interpersonal and communication skills. Logical and creative problem-solving abilities. Ability to meet deadlines and manage time effectively. High attention to detail and focus. We may close this vacancy early if we receive sufficient applications. Please apply early if interested. Benefits 30 days' holiday plus public holidays 3 days of celebratory leave (for birthdays, wellbeing, volunteering, etc.) Private medical insurance, 24/7 digital GP, and health advice Employee assistance program for mental and physical health Group pension scheme Life assurance Eyecare vouchers Enhanced family leave Referral scheme About Progeny We create, enhance, and preserve wealth. We are the first UK firm to combine independent financial planning, asset management, tax, HR, and legal services. We are forward-thinking and tech-driven, using technology to improve client relationships and eliminate paperwork. We believe in making a positive impact; our Progeny Foundation supports charities like Zarach. We are proud recipients of the Yorkshire Financial Awards 2024 Best Employer for three consecutive years.
Business Systems Analyst- Service Cloud page is loaded Business Systems Analyst- Service Cloud Apply locations UK-London Office time type Full time posted on Posted Yesterday job requisition id R1797 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience-combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity. As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth. Learn more on our company website at follow our pages on LinkedIn , Twitter , Facebook and Instagram . We're looking for a "solution-minded" Business Systems Analyst that will be responsible for delivering the company's most important projects to drive our strong top-line growth. The main responsibility of this position will be to partner directly with our business leaders and key stakeholders to implement new enhancements in Salesforce Service Cloud to support and automate our processes. (Support Global Customer care, Billing & Revenue operations & Professional Services) This is a challenging role, but you will get to own the key business processes that will ensure we meet our aggressive growth goals. We want our customers to buy our products seamlessly while ensuring the proper provisioning, customer support, accounting and billing is taking place. Questions you will tackle head-on: "How do we bring more automation to the customer onboarding experience (post-sales)" "How do we get our customers set up and using an 8x8 product within minutes?" "How can our support agents resolve customer trouble tickets faster?" "What applications can we leverage to make processes more pleasant for internal agents and our customers?" Responsibilities Develop and execute comprehensive Service Cloud strategy aligned with business objectives Lead the configuration and customization of Salesforce Service Cloud to support complex customer service requirements Work closely with business stakeholders to gather requirements and understand their needs. Translate business requirements into functional Salesforce specifications, ensuring solutions align with organizational objectives. Document user stories, workflows, and process maps to inform Salesforce configurations and enhancements. Design and implement customer service workflows, case management processes, and automation solutions Optimize knowledge base management, Partner Support and self-service portal capabilities Configure and develop advanced Case routing, escalation, and assignment rules Manage and optimize customer support channels (phone, email, chat) Implement and maintain service level agreement (SLA) tracking and reporting Develop custom solutions using Service Cloud features and capabilities Create and maintain comprehensive reporting and dashboards for service operations Support omnichannel service strategies and implementation Manage system integrations with customer support technologies Conduct user training and provide ongoing system support Perform system health checks and continuous improvement initiatives Build POCs and demonstrate to stakeholders the new salesforce feature releases Should be able to configure Salesforce using point and click and Identify & Drive when to code and when not to Identify recurring issues that will drive system improvements and maintain run book Work collaboratively and closely with other Business Analysts, Onshore and Offshore Developers during the execution phase Create and maintain Salesforce reports and dashboards to provide actionable insights and support decision-making for various departments. Proactively Identify opportunities to optimize business processes through automation, integration, and customization of Salesforce. Stay up to date on Salesforce platform updates and new features, evaluating their potential benefits to the organization. Required Skills Degree in BS/BA, MIS or comparable technical degree Must have Salesforce Service Cloud certification At least 10+ years of experience as a business systems analyst on the Salesforce platform Minimum of 5+ years of experience in Service Cloud and Experience Cloud. Deep knowledge and experience in implementing Support Processes, Case lifecycle, Partner Support Management, Entitlements, Milestones, Knowledge, CTI, Chat. Strong knowledge of Service Cloud Einstein ,Prompt Builder, and Agentforce Strong understanding and hands-on experience with Salesforce configuration, Flows, validation rules, etc Good understanding of Einstein Analytics Excellent problem-solving skills Proven ability to achieve challenging goals and objectives Strong communication skills - verbal, written, and listening Fair, objective, and data-driven in decision making Experience with Salesforce managed packages Beneficial Skills Knowledge of integration technologies is a big plus but not required Salesforce Certification Admin & Service Cloud preferred Knowledge of cloud voice, video, and messaging communication products. Degree in Computer Science, Business Process, MIS, or comparable technical degree Work Environment Support for continuous learning and Salesforce certifications. Collaborative team focused on driving marketing and sales success. For a closer look into what life at 8x8 UK Ltd. is about check out our Instagram page. 8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness which is why we have been a member of the Living Wage Foundation for many years and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to. Our Job Applicant Privacy Notice can be found here . Similar Jobs (3) Senior Business Systems Analyst (Sales & CPQ) locations UK-London Office time type Full time posted on Posted 30+ Days Ago Salesforce Developer (Vlocity/Salesforce Core) locations 2 Locations time type Full time posted on Posted 30+ Days Ago Salesforce Software Development Engineer locations UK-London Office time type Full time posted on Posted 30+ Days Ago Stay Connected Want to see what life at 8x8 really looks like? Follow us for a behind-the-scenes look at our people, culture, and what we're building together.
Aug 20, 2025
Full time
Business Systems Analyst- Service Cloud page is loaded Business Systems Analyst- Service Cloud Apply locations UK-London Office time type Full time posted on Posted Yesterday job requisition id R1797 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience-combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity. As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth. Learn more on our company website at follow our pages on LinkedIn , Twitter , Facebook and Instagram . We're looking for a "solution-minded" Business Systems Analyst that will be responsible for delivering the company's most important projects to drive our strong top-line growth. The main responsibility of this position will be to partner directly with our business leaders and key stakeholders to implement new enhancements in Salesforce Service Cloud to support and automate our processes. (Support Global Customer care, Billing & Revenue operations & Professional Services) This is a challenging role, but you will get to own the key business processes that will ensure we meet our aggressive growth goals. We want our customers to buy our products seamlessly while ensuring the proper provisioning, customer support, accounting and billing is taking place. Questions you will tackle head-on: "How do we bring more automation to the customer onboarding experience (post-sales)" "How do we get our customers set up and using an 8x8 product within minutes?" "How can our support agents resolve customer trouble tickets faster?" "What applications can we leverage to make processes more pleasant for internal agents and our customers?" Responsibilities Develop and execute comprehensive Service Cloud strategy aligned with business objectives Lead the configuration and customization of Salesforce Service Cloud to support complex customer service requirements Work closely with business stakeholders to gather requirements and understand their needs. Translate business requirements into functional Salesforce specifications, ensuring solutions align with organizational objectives. Document user stories, workflows, and process maps to inform Salesforce configurations and enhancements. Design and implement customer service workflows, case management processes, and automation solutions Optimize knowledge base management, Partner Support and self-service portal capabilities Configure and develop advanced Case routing, escalation, and assignment rules Manage and optimize customer support channels (phone, email, chat) Implement and maintain service level agreement (SLA) tracking and reporting Develop custom solutions using Service Cloud features and capabilities Create and maintain comprehensive reporting and dashboards for service operations Support omnichannel service strategies and implementation Manage system integrations with customer support technologies Conduct user training and provide ongoing system support Perform system health checks and continuous improvement initiatives Build POCs and demonstrate to stakeholders the new salesforce feature releases Should be able to configure Salesforce using point and click and Identify & Drive when to code and when not to Identify recurring issues that will drive system improvements and maintain run book Work collaboratively and closely with other Business Analysts, Onshore and Offshore Developers during the execution phase Create and maintain Salesforce reports and dashboards to provide actionable insights and support decision-making for various departments. Proactively Identify opportunities to optimize business processes through automation, integration, and customization of Salesforce. Stay up to date on Salesforce platform updates and new features, evaluating their potential benefits to the organization. Required Skills Degree in BS/BA, MIS or comparable technical degree Must have Salesforce Service Cloud certification At least 10+ years of experience as a business systems analyst on the Salesforce platform Minimum of 5+ years of experience in Service Cloud and Experience Cloud. Deep knowledge and experience in implementing Support Processes, Case lifecycle, Partner Support Management, Entitlements, Milestones, Knowledge, CTI, Chat. Strong knowledge of Service Cloud Einstein ,Prompt Builder, and Agentforce Strong understanding and hands-on experience with Salesforce configuration, Flows, validation rules, etc Good understanding of Einstein Analytics Excellent problem-solving skills Proven ability to achieve challenging goals and objectives Strong communication skills - verbal, written, and listening Fair, objective, and data-driven in decision making Experience with Salesforce managed packages Beneficial Skills Knowledge of integration technologies is a big plus but not required Salesforce Certification Admin & Service Cloud preferred Knowledge of cloud voice, video, and messaging communication products. Degree in Computer Science, Business Process, MIS, or comparable technical degree Work Environment Support for continuous learning and Salesforce certifications. Collaborative team focused on driving marketing and sales success. For a closer look into what life at 8x8 UK Ltd. is about check out our Instagram page. 8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness which is why we have been a member of the Living Wage Foundation for many years and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to. Our Job Applicant Privacy Notice can be found here . Similar Jobs (3) Senior Business Systems Analyst (Sales & CPQ) locations UK-London Office time type Full time posted on Posted 30+ Days Ago Salesforce Developer (Vlocity/Salesforce Core) locations 2 Locations time type Full time posted on Posted 30+ Days Ago Salesforce Software Development Engineer locations UK-London Office time type Full time posted on Posted 30+ Days Ago Stay Connected Want to see what life at 8x8 really looks like? Follow us for a behind-the-scenes look at our people, culture, and what we're building together.
We're growing and want you to be a part of our journey. Employee Benefits Technology Product Lead This is an exciting opportunity to join our rapidly growing Employee Benefits team as a Technology Product Lead. Our Employee Benefits team plays a central role in Isio's growth and diversification strategy. Our team has already seen significant growth from both acquisitions and organic growth. In addition to benefits technology, our Employee Benefits business provides a range of services to our clients including benefit design, risk and healthcare broking, pensions, wellbeing, workplace savings advice and governance, and employee support (including financial coaching). Pulling these services together into genuinely integrated benefit support for our clients is at the heart of our proposition. We are looking for an experienced EB Technology Leader to help drive the growth, with responsibility for managing all aspects of our EB Technology development. You will work closely with other experts within our Employee Benefits team to develop the proposition and ensure all services are technology enabled, and report directly to our EB Leadership team. Sharing your specialist knowledge across our internal teams (Digital and Solutions) so that we continue to innovate and deliver best in class tech. You will be part of our Digital Product Community and report via a dotted line to our Chief Digital Officer. Our Employee Benefits team is based in all Isio offices; this role will see you working with people of differing areas of expertise and based in a variety of different offices. We strive to provide a market-leading customer experience, and that's driven by you. Our people share a common mindset that sets us apart. Our people are engaging, positive, they listen, they are receptive to what our market and clients want, they are adaptive, hardworking team-players, and they build trusted relationships with colleagues, clients, and benefit partners. Role and Responsibilities Supports the Head of Design & Tech along with EB Directors/Partners to develop an EB product vision and strategy (roadmap), working with stakeholders to gather and prioritise client product requirements, features, functionality and design. The technology is expected to continuously evolve to stay ahead of market Works collaboratively and pro-actively with our Chief Digital Officer and the Digital team to drive innovation and stay abreast of new technologies and thinking to incorporate new ideas into the vision and roadmap Creates a roadmap for sales/marketing purposes along with a more detailed roadmap and timescales to deliver products and features via workstreams. Allocates work across the Product Managers Takes vision into concept development with Digital (wireframes) and completes feasibility analysis, cost/benefit analysis of development options with the Solutions/Development team Manages the Product Development team and interaction/relationship with the Solutions/Development team (internal Isio development team and/or 3 rd Parties) to ensure successful development and deployment of all product workstreams Oversees product and client testing - managing critical issues and driving to a point of resolution. Ensure client technology issues and concerns are resolved using appropriate resource and processes. Acts as a point of escalation for complicated or difficult technology issues and work with more senior members of the team to resolve the issue. Monitors the performance and contractual obligations of third party platform provider(s), challenging to ensure the platform meets expectations Collaboration with the Solutions/Development team to review the Software, Platform (Infrastructure) and Data set up to support risk management (Information Security and Critical Asset Management) and the articulation of technology to Sales and Senior Leadership Team to support sales process. Critical measure is the removal of barriers to sale Identify opportunities for proposition enhancement across all EB sub proposition lines and partners through a collaborative approach. Effective management of relationships with insurers, providers and partners to deliver platform integration, and to maintain and strengthen Isio's strategic partnerships Maintain awareness of the wider Employee Benefits industry, market developments and key competitor activity to inform the wider Employee Benefits team, and all other relevant internal parties Key Skills & Experience Successfully managing an Employee Benefits Technology proposition. Driving and creating a technology strategy and vision. Preferably energetic, innovative and creative. Delivering an exceptional employee and employer experience for clients. Creating feasibility and business cases which may include cost benefit analysis and estimation of effort whilst ensuring alternative options are also considered. Using project and development methodologies and tools. Agile, Waterfall etc. Experience with working with Flexible Benefits technology in particular. AI and Integration technologies and methods (desired but not essential). Experience of developing engagement and analytical technologies/tools. Strong track recordin relationship building with internal and external (clients, insurers, providers, and partners) stakeholders to co-collaborate on design and development. A proven ability in meeting complex requirements across multiple use cases. Experience within employee benefits and knowledge of employee benefits market trends within the UK. Knowledge and awareness of our sub service propositions and the role they play in the delivery of an end to end EB proposition. Demonstrate the ability to be consultative and pragmatic. Excellent communication, and interpersonal skills, alongside excellent verbal and written English communication skills. Excellent team leader and player. Able to effectively manage a team and work successfully within a much broader team. Good analytical skills to review and manipulate data (excellent Excel skills essential). Excellent organisational skills to oversee and manage programmes of work. Excellent delegation skills to ensure key tasks are completed. Process orientated/driven with a proven track record of setting up new processes. Demonstrated Commitment to our Core Purpose Power in Partnership : We work in partnership with our clients & each other - building open and trusted relationships. Working together allows us to deliver the best for our clients. Future Focus : We want to push our industry forward by solving problems in better ways that benefit both our clients & society. Strength in Difference : We work with diverse perspectives to find better solutions. Working with differences makes us stronger. People First : We recognise that pensions is a people business. People are the source of Isio's expertise and it is people's lives that we affect through our advice. What we offer you Isio is a people business, and we're committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business . The variety of work that'll be available to you will enable you to do this. You can find out more about Isio and the benefits we offer here Isio - Careers & Benefits . About Isio Isio was 'born' in 2020 from the sale of KPMG UK's Pension Practice to a private equity firm. An industry-leading challenger, we provide diverse expertise spanning Pensions, Investment, Benefits and Wealth to give clients an integrated experience. Isio is built by challengers, innovators and forward-thinkers, grounded around a vision which strives to deliver greater financial confidence for everyone. We empower and develop those who join us - valuing curious minds and giving people the freedom to outperform. Known and respected for our agility, we harness specialist experience, bold thinking and the desire to push the boundaries of what we can achieve for our clients, from small to blue chip, public to private. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please email
Aug 20, 2025
Full time
We're growing and want you to be a part of our journey. Employee Benefits Technology Product Lead This is an exciting opportunity to join our rapidly growing Employee Benefits team as a Technology Product Lead. Our Employee Benefits team plays a central role in Isio's growth and diversification strategy. Our team has already seen significant growth from both acquisitions and organic growth. In addition to benefits technology, our Employee Benefits business provides a range of services to our clients including benefit design, risk and healthcare broking, pensions, wellbeing, workplace savings advice and governance, and employee support (including financial coaching). Pulling these services together into genuinely integrated benefit support for our clients is at the heart of our proposition. We are looking for an experienced EB Technology Leader to help drive the growth, with responsibility for managing all aspects of our EB Technology development. You will work closely with other experts within our Employee Benefits team to develop the proposition and ensure all services are technology enabled, and report directly to our EB Leadership team. Sharing your specialist knowledge across our internal teams (Digital and Solutions) so that we continue to innovate and deliver best in class tech. You will be part of our Digital Product Community and report via a dotted line to our Chief Digital Officer. Our Employee Benefits team is based in all Isio offices; this role will see you working with people of differing areas of expertise and based in a variety of different offices. We strive to provide a market-leading customer experience, and that's driven by you. Our people share a common mindset that sets us apart. Our people are engaging, positive, they listen, they are receptive to what our market and clients want, they are adaptive, hardworking team-players, and they build trusted relationships with colleagues, clients, and benefit partners. Role and Responsibilities Supports the Head of Design & Tech along with EB Directors/Partners to develop an EB product vision and strategy (roadmap), working with stakeholders to gather and prioritise client product requirements, features, functionality and design. The technology is expected to continuously evolve to stay ahead of market Works collaboratively and pro-actively with our Chief Digital Officer and the Digital team to drive innovation and stay abreast of new technologies and thinking to incorporate new ideas into the vision and roadmap Creates a roadmap for sales/marketing purposes along with a more detailed roadmap and timescales to deliver products and features via workstreams. Allocates work across the Product Managers Takes vision into concept development with Digital (wireframes) and completes feasibility analysis, cost/benefit analysis of development options with the Solutions/Development team Manages the Product Development team and interaction/relationship with the Solutions/Development team (internal Isio development team and/or 3 rd Parties) to ensure successful development and deployment of all product workstreams Oversees product and client testing - managing critical issues and driving to a point of resolution. Ensure client technology issues and concerns are resolved using appropriate resource and processes. Acts as a point of escalation for complicated or difficult technology issues and work with more senior members of the team to resolve the issue. Monitors the performance and contractual obligations of third party platform provider(s), challenging to ensure the platform meets expectations Collaboration with the Solutions/Development team to review the Software, Platform (Infrastructure) and Data set up to support risk management (Information Security and Critical Asset Management) and the articulation of technology to Sales and Senior Leadership Team to support sales process. Critical measure is the removal of barriers to sale Identify opportunities for proposition enhancement across all EB sub proposition lines and partners through a collaborative approach. Effective management of relationships with insurers, providers and partners to deliver platform integration, and to maintain and strengthen Isio's strategic partnerships Maintain awareness of the wider Employee Benefits industry, market developments and key competitor activity to inform the wider Employee Benefits team, and all other relevant internal parties Key Skills & Experience Successfully managing an Employee Benefits Technology proposition. Driving and creating a technology strategy and vision. Preferably energetic, innovative and creative. Delivering an exceptional employee and employer experience for clients. Creating feasibility and business cases which may include cost benefit analysis and estimation of effort whilst ensuring alternative options are also considered. Using project and development methodologies and tools. Agile, Waterfall etc. Experience with working with Flexible Benefits technology in particular. AI and Integration technologies and methods (desired but not essential). Experience of developing engagement and analytical technologies/tools. Strong track recordin relationship building with internal and external (clients, insurers, providers, and partners) stakeholders to co-collaborate on design and development. A proven ability in meeting complex requirements across multiple use cases. Experience within employee benefits and knowledge of employee benefits market trends within the UK. Knowledge and awareness of our sub service propositions and the role they play in the delivery of an end to end EB proposition. Demonstrate the ability to be consultative and pragmatic. Excellent communication, and interpersonal skills, alongside excellent verbal and written English communication skills. Excellent team leader and player. Able to effectively manage a team and work successfully within a much broader team. Good analytical skills to review and manipulate data (excellent Excel skills essential). Excellent organisational skills to oversee and manage programmes of work. Excellent delegation skills to ensure key tasks are completed. Process orientated/driven with a proven track record of setting up new processes. Demonstrated Commitment to our Core Purpose Power in Partnership : We work in partnership with our clients & each other - building open and trusted relationships. Working together allows us to deliver the best for our clients. Future Focus : We want to push our industry forward by solving problems in better ways that benefit both our clients & society. Strength in Difference : We work with diverse perspectives to find better solutions. Working with differences makes us stronger. People First : We recognise that pensions is a people business. People are the source of Isio's expertise and it is people's lives that we affect through our advice. What we offer you Isio is a people business, and we're committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business . The variety of work that'll be available to you will enable you to do this. You can find out more about Isio and the benefits we offer here Isio - Careers & Benefits . About Isio Isio was 'born' in 2020 from the sale of KPMG UK's Pension Practice to a private equity firm. An industry-leading challenger, we provide diverse expertise spanning Pensions, Investment, Benefits and Wealth to give clients an integrated experience. Isio is built by challengers, innovators and forward-thinkers, grounded around a vision which strives to deliver greater financial confidence for everyone. We empower and develop those who join us - valuing curious minds and giving people the freedom to outperform. Known and respected for our agility, we harness specialist experience, bold thinking and the desire to push the boundaries of what we can achieve for our clients, from small to blue chip, public to private. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please email
Sales Manager - ETF & Index Solutions (UK & Ireland) Job details Location London Date Posted Category Job Type Job ID Competitive Description Our client is a top-tier global investment management firm with a well-established presence in the ETF and index investment space. Due to continued growth, they are now looking to recruit a Sales Manager - ETF & Index Solutions to join their Global Client Group team on a permanent basis. Reporting directly to the Head of ETF & Index Sales - UK & Ireland, the Sales Manager will take responsibility for the following duties: • Drive ETF and index solution sales across the UK & Ireland by managing and growing relationships with professional clients, including private banks, wealth managers, asset managers, and institutional investors • Acquire new business opportunities in collaboration with the Regional Head, and build on existing client relationships • Execute the firm's ETF strategy and positioning across the region in line with KPIs and commercial targets • Collaborate with the international ETF Specialist Sales team and the wider UK sales desk to ensure consistent and strategic client coverage • Advise senior management on market trends and contribute to product marketing and client communications strategies The Sales Manager will meet the following skillset: • Strong ETF and/or index product knowledge, ideally within asset management or a financial institution • Solid experience in sales and relationship management within the UK wholesale or institutional market • Proven ability to manage client pipelines, develop commercial strategies, and negotiate at a senior level • Excellent stakeholder engagement, presentation, and influencing skills • Confident using Salesforce, LinkedIn and MS Office tools to drive commercial outcomes • Fluency in English is essential; additional European languages are a plus This is an ideal opportunity for a commercially minded ETF sales professional looking to join a global firm with a strong sustainability-led investment philosophy and a collaborative, high-performing culture. The company offers a competitive package, strong internal mobility, and a hybrid working model, alongside a comprehensive benefits programme and international career prospects. If you believe your experience meets the criteria, please apply with a copy of your CV. Please note, this is a highly competitive position. We receive a high volume of applications and are unable to respond to each CV. Mason Blake acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. Mason Blake is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age. Apply for this job
Aug 20, 2025
Full time
Sales Manager - ETF & Index Solutions (UK & Ireland) Job details Location London Date Posted Category Job Type Job ID Competitive Description Our client is a top-tier global investment management firm with a well-established presence in the ETF and index investment space. Due to continued growth, they are now looking to recruit a Sales Manager - ETF & Index Solutions to join their Global Client Group team on a permanent basis. Reporting directly to the Head of ETF & Index Sales - UK & Ireland, the Sales Manager will take responsibility for the following duties: • Drive ETF and index solution sales across the UK & Ireland by managing and growing relationships with professional clients, including private banks, wealth managers, asset managers, and institutional investors • Acquire new business opportunities in collaboration with the Regional Head, and build on existing client relationships • Execute the firm's ETF strategy and positioning across the region in line with KPIs and commercial targets • Collaborate with the international ETF Specialist Sales team and the wider UK sales desk to ensure consistent and strategic client coverage • Advise senior management on market trends and contribute to product marketing and client communications strategies The Sales Manager will meet the following skillset: • Strong ETF and/or index product knowledge, ideally within asset management or a financial institution • Solid experience in sales and relationship management within the UK wholesale or institutional market • Proven ability to manage client pipelines, develop commercial strategies, and negotiate at a senior level • Excellent stakeholder engagement, presentation, and influencing skills • Confident using Salesforce, LinkedIn and MS Office tools to drive commercial outcomes • Fluency in English is essential; additional European languages are a plus This is an ideal opportunity for a commercially minded ETF sales professional looking to join a global firm with a strong sustainability-led investment philosophy and a collaborative, high-performing culture. The company offers a competitive package, strong internal mobility, and a hybrid working model, alongside a comprehensive benefits programme and international career prospects. If you believe your experience meets the criteria, please apply with a copy of your CV. Please note, this is a highly competitive position. We receive a high volume of applications and are unable to respond to each CV. Mason Blake acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. Mason Blake is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age. Apply for this job
We are a boutique consulting organization with specialization in business and technology consulting, offering comprehensive digital transformation services. Our mission is to empower clients to maintain their competitive edge and foster innovation by staying ahead of evolving customer behaviors. With our tailored approach, we bring unparalleled expertise in specific industry verticals, enabling our clients to remain agile, adaptable, and innovative in today's digital landscape. Experience: 4+ Years Qualification: Bachelor's degree in Technology, Business Administration, or a related field. Job Location: London, UK (Work from Office - Hybrid) Job Type: Full Time Requirements: 4+ years of experience as a Business Analyst or Digital Analyst working on mobile and web projects. Strong domain knowledge in retail and eCommerce. Hands-on experience with Contentful or other headless CMS platforms. Solid understanding of agile methodologies (Scrum/Kanban). Familiarity with mobile app development lifecycles (iOS and Android). Experience working with cross-functional teams including UX, development, QA, and marketing. Proficiency in tools such as JIRA, Confluence, Miro, Figma, or similar. Key Responsibilities Collaborate with product owners, UX/UI designers, developers, and stakeholders to define and document digital requirements for mobile apps and web platforms. Gather and analyse business requirements across retail commerce journeys, CMS workflows, and omnichannel touchpoints. Translate complex business needs into clear, actionable user stories, epics, and acceptance criteria. Own and manage the Contentful CMS requirements, workflows, and content modelling in collaboration with content teams and developers. Conduct gap analyses, process mapping, and stakeholder interviews to define current and futurestate processes. Partner with development teams during agile sprints to ensure features meet business needs and technical feasibility. Support UAT and product testing to validate deliverables align with documented requirements. Monitor digital KPIs and customer feedback to continuously iterate and improve user journeys. Facilitate workshops and discovery sessions.with internal and external stakeholders Why Absolutelabs Growth-Focused Environment: Gain hands-on experience, mentorship, and opportunities to advance your career in a dynamic tech space. Build and Lead: This is your chance to shape and lead a team like no other-a team built on collaboration, respect, and innovation, where you'll make things happen every day. Collaborative Culture: We foster a creative, inclusive, and growth-oriented work environment where innovation and diverse ideas thrive. Work-Life Flexibility: Thrive in a hybrid work environment where autonomy and flexibility come together to support your well-being and productivity. Contact us today to explore how we can help.
Aug 20, 2025
Full time
We are a boutique consulting organization with specialization in business and technology consulting, offering comprehensive digital transformation services. Our mission is to empower clients to maintain their competitive edge and foster innovation by staying ahead of evolving customer behaviors. With our tailored approach, we bring unparalleled expertise in specific industry verticals, enabling our clients to remain agile, adaptable, and innovative in today's digital landscape. Experience: 4+ Years Qualification: Bachelor's degree in Technology, Business Administration, or a related field. Job Location: London, UK (Work from Office - Hybrid) Job Type: Full Time Requirements: 4+ years of experience as a Business Analyst or Digital Analyst working on mobile and web projects. Strong domain knowledge in retail and eCommerce. Hands-on experience with Contentful or other headless CMS platforms. Solid understanding of agile methodologies (Scrum/Kanban). Familiarity with mobile app development lifecycles (iOS and Android). Experience working with cross-functional teams including UX, development, QA, and marketing. Proficiency in tools such as JIRA, Confluence, Miro, Figma, or similar. Key Responsibilities Collaborate with product owners, UX/UI designers, developers, and stakeholders to define and document digital requirements for mobile apps and web platforms. Gather and analyse business requirements across retail commerce journeys, CMS workflows, and omnichannel touchpoints. Translate complex business needs into clear, actionable user stories, epics, and acceptance criteria. Own and manage the Contentful CMS requirements, workflows, and content modelling in collaboration with content teams and developers. Conduct gap analyses, process mapping, and stakeholder interviews to define current and futurestate processes. Partner with development teams during agile sprints to ensure features meet business needs and technical feasibility. Support UAT and product testing to validate deliverables align with documented requirements. Monitor digital KPIs and customer feedback to continuously iterate and improve user journeys. Facilitate workshops and discovery sessions.with internal and external stakeholders Why Absolutelabs Growth-Focused Environment: Gain hands-on experience, mentorship, and opportunities to advance your career in a dynamic tech space. Build and Lead: This is your chance to shape and lead a team like no other-a team built on collaboration, respect, and innovation, where you'll make things happen every day. Collaborative Culture: We foster a creative, inclusive, and growth-oriented work environment where innovation and diverse ideas thrive. Work-Life Flexibility: Thrive in a hybrid work environment where autonomy and flexibility come together to support your well-being and productivity. Contact us today to explore how we can help.