30 jobs found

Job Title: Ecommerce Marketing Specialist Location: Scunthorpe Salary: £28,000 £35,000 per annum + bonus scheme and benefits Employment Type: Permanent Schedule: Monday to Friday A leading UK-based manufacturing distributor is seeking an experienced Ecommerce Marketing Specialist to manage and grow its presence across key third-party online marketplaces including Amazon, eBay, Wayfair, B&Q, and others. Responsibilities: • Manage daily operations of online marketplace accounts • Create, optimise, and maintain product listings (titles, images, SEO content) • Analyse sales data, report on KPIs, and identify areas for growth • Coordinate order fulfilment and stock levels with internal teams • Maintain high levels of customer service and respond to feedback • Execute marketing promotions and test content strategies • Ensure all listings meet compliance and platform guidelines Requirements: • Minimum 1 year of experience working with marketplaces (Amazon, eBay, etc.) • Strong knowledge of ecommerce operations and listing optimisation • Proficient in Excel, CMS, and channel management software • Understanding of digital marketing and ecommerce SEO • Excellent organisational and multitasking skills • Experience in kitchen, bathroom, or home improvement retail is a strong advantage Benefits: • Bonus and scheme • Company pension • Staff discount • Free on-site parkin Interested? Apply now and become part of a high-performing team!

Catalog Specialist I, Amazon Business Catalog Taxonomy Amazon Business Catalog Taxonomy Operations team is focused on building solutions that enable B2B customers to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces and regions. The team ensures that our selection is classified for AB customers to perform business specific functions such as approval routing, spend analysis, create procurement policies for compliance, and do forecasting and reporting. Key job responsibilities We're looking for people who have the ability to follow given guidelines and make decisions in ambiguous situations, as they work with a team focused on assigning global classifications to our Amazon catalog selection for business customers. They'll use internal tools to manage workload and should feel confident to actively contribute to process improvement initiatives. We'd love to speak to candidates who already have proficiency in Microsoft Office, with an emphasis on basic Excel competencies. A day in the life You will 1) Create Machine Learning rules / Classify ASINs for global classification standards (e.g. UNSPSC) 2) Use tools to create and manage classification mappings between internal catalog and external taxonomy 3) actively troubleshoot and respond to issues that are caused by incorrect classification, mappings or rationales. About the team We are a global and multicultural team who interacts daily with teammates across other regions (EU, JP) and global stakeholders. The team's vision is to have the product catalog perfectly classified for our AB customers. We classify millions of items daily for 10 marketplaces which helps our business customers ordering experience more smooth. BASIC QUALIFICATIONS - Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Experience with Excel PREFERRED QUALIFICATIONS - Catalog knowledge - SQL Query knowledge Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Senior Program Manager, Global Logistics Destination Operations, EU Global Logistics Import Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. As a Senior Programme Manager, pioneering new ways of thinking, designing, and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you'll continuously scope out new solutions, conduct research and analysis, always with an eye on the long-term vision of the business. This role provides an opportunity to have a significant impact on innovative ideas shaping Amazon's future. Key responsibilities Create innovative solutions using data and research to address organisational challenges. Take a big-picture approach in analyzing business operations, driving improvements across teams. Work with senior leadership to establish and prioritize improvement programs, overseeing them from start to finish. Enhance operational performance on all programs in partnership with stakeholders. A day in the life As a Senior Programme Manager, you'll lead the implementation of data-driven changes, managing improvement projects and programs. You'll use strategic thinking to define and execute efficient project plans. Depending on your team and tasks, you may work on-site or remotely. Senior Programme Managers handle complex challenges with creativity, innovation, and leadership. Beyond process improvements, you may contribute to areas like diversity, equity, and inclusion. About the team The Amazon Global Logistics (GL) EU team is committed to delivering on our motto: "Work hard. Have fun. Make History!" We are a team of experienced logistics professionals, carrier specialists, and program managers focused on improving Amazon's cross-border logistics speed and reliability. Our responsibilities include managing freight movement from global manufacturing hubs into Amazon's marketplaces, leveraging world-class logistics providers and internal solutions to increase selection and reduce costs. We seek a highly skilled Program Manager to develop transportation capabilities for ocean freight into Europe for cross-border imports. This role involves planning with product, ocean, customs, and destination teams to meet SLA and cost targets, leading reviews with senior leaders, and creating a reliable, cost-efficient supply chain to support business growth. Strong analytical skills, data-driven decision-making, and stakeholder management are essential. The role may require up to 15% travel for on-site visits and coordination with carriers and logistics providers. BASIC QUALIFICATIONS Bachelor's degree in supply chain, business, engineering, finance, or related fields Experience in program or project management Experience owning program strategy, end-to-end delivery, and communicating results to leadership Experience defining requirements and using data for improvements Experience working cross-functionally with tech and non-tech teams Experience implementing processes and driving automation or standardization PREFERRED QUALIFICATIONS MBA or Master's degree PMP certification Amazon is an equal opportunities employer committed to diversity. We value your skills and experience and prioritize privacy and data security. For accommodations during the hiring process, visit this link . We do not discriminate based on veteran status, disability, or other protected characteristics.

Catalog Specialist I, Amazon Business Catalog Taxonomy Amazon Business Catalog Taxonomy Operations team is focused on building solutions that enable B2B customers to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces and regions. The team ensures that our selection is classified for AB customers to perform business specific functions such as approval routing, spend analysis, create procurement policies for compliance, and do forecasting and reporting. Key job responsibilities We're looking for people who have the ability to follow given guidelines and make decisions in ambiguous situations, as they work with a team focused on assigning global classifications to our Amazon catalog selection for business customers. They'll use internal tools to manage workload and should feel confident to actively contribute to process improvement initiatives. We'd love to speak to candidates who already have proficiency in Microsoft Office, with an emphasis on basic Excel competencies. A day in the life You will 1) Create Machine Learning rules / Classify ASINs for global classification standards (e.g. UNSPSC) 2) Use tools to create and manage classification mappings between internal catalog and external taxonomy 3) actively troubleshoot and respond to issues that are caused by incorrect classification, mappings or rationales. About the team We are a global and multicultural team who interacts daily with teammates across other regions (EU, JP) and global stakeholders. The team's vision is to have the product catalog perfectly classified for our AB customers. We classify millions of items daily for 10 marketplaces which helps our business customers ordering experience more smooth. BASIC QUALIFICATIONS - Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Experience with Excel PREFERRED QUALIFICATIONS - Catalog knowledge Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Senior Specialist, Global Ads Partner Development Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. Our business is growing fast, and is highly visible to senior leadership. As a result of this fast growth, we are building out a team to support multiple processes to ensure trust of our partners. As the scope of our team is quickly growing, we are looking for someone who is customer (advertising partners and advertisers) obsessed. You will analyze data to find out gaps in partner experience. You are excited about partner development. You listen to partner's needs. You become an expert in the advertising tools and products to give the right direction and advice to the partner. You are a proactive, highly motivated individual with an aptitude for building and streamlining processes. A successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and ever-changing environment. The roles require a leader who is incisive and backs decisions with analytical approach. Key job responsibilities 1. Strive to delight our customers by becoming a knowledgeable on Amazon Advertising solutions. 2. Educate partners on how to achieve greater value on Amazon Ads. Provide onboarding support, education, continuous product usage consultation to ensure success. 3. Build and maintain strong relationships with key stakeholders• 4. Communicate and influence effectively across job levels with internal/external partners 5. Analyze data and trends to identify, action, and/or influence experience of partners. 6. Continuously audit to improve the customer experience and business performance. 7. Help drive evolution of partner experience through close collaboration with cross-functional teams ranging from Trademark, Marketing, Product Management, Programs, Engineering, Analytics, and Risk. 8. Advocate voice of the customer internally, using data and anecdotes to drive prioritization. 9. Build out operational processes from policy requirements, with the goal of future automation. 10. Handle the day-to-day volumes of the assigned tasks and ensure the SLAs and accuracy are met per standards. 11. Work with program managers to influence program policies 12. Create and publish relevant daily and weekly reports. 13. Manage small to medium size projects and programs. Perform first-line diagnostics, troubleshooting and maintenance of Operational success on a daily basis. About the team We are the operations team of Partner Enablement (PE). The team charter PE mission is to drive advertiser success with Amazon Ads through scaled services and solutions that accelerate partner capabilities and growth. We recognize that partners come in different shapes and sizes meeting different advertiser needs; we work backwards from those needs to build solutions that scale as Amazon Ads and partners grow. Our vision is to expand scaled enablement support for all partners, across all Ads products, and all countries. PE ops team executes programs that drive the charter. PE ops scopes and leads projects and programs that enhances PE mission and vision. We dive deeper beyond the anecdotal, identify underlining issues and collaborate with different teams to solve for partner success. BASIC QUALIFICATIONS - 1+ years of program or project management experience - Experience using data to influence business decisions - Bachelor's degree - 5+ years of interacting with customers/stake holders experience - Bachelors degree in Economics, Marketing, Advertising, Statistics, Engineering or Business - Proven track record of building and cultivating relationships with internal and external stakeholders, driving decisions collaboratively, resolving conflicts, and ensuring follow-through. - Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems. - Experience in Excel around Pivot, vlookup, basic formulas PREFERRED QUALIFICATIONS - Knowledge of analytics & statistical tools such as SAS, PowerBI, SQL & ETL DW concepts - Knowledge of visualization tools such as Tableau, Datazen, SSRS - Experience back office operations, escalation management and troubleshooting environments - 2+ years of digital advertising and client facing roles experience. - Experience in campaign optimization, analytics platforms. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Amazon Renewed is a WW program and was launched in India in January 2017 with a vision to build a trusted one stop destination for customers to buy non-new products with the same trust and convenience as buying New products on A.in, while also enabling A.in sellers to recover better realization for their returned products. We are seeking an experienced candidate to help contribute to the growth of Renewed business in IN. The ideal candidate will be a self-starter with a strong bias for action, and curiosity and willingness to learn and grasp new concepts/learnings and implementing it quickly. Key job responsibilities The key responsibilities in this role will be to (but are not limited to): • Identify and onboard business partners with the necessary capabilities to repair and enhance the condition of customer-returned products, aiming to increase recovery for sellers and enhance business on the Renewed marketplace. • Establish and maintain regular communication with repair partners, closely monitor inventory status, and track quality metrics for each partner. • Develop and implement programs aimed at improving the yield and quality of the repair program. • Proactively gather and analyze feedback from sellers and vendors (Voice of seller/vendor) to identify areas for concerns and implement effective solutions. • Lead and deliver on strategic projects aimed at enhancing the capabilities of the program to accommodate the increasing selection of categories and improve seller recovery rates. BASIC QUALIFICATIONS - Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Experience with Excel PREFERRED QUALIFICATIONS - 1. Speak Hindi fluently Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Amazon is looking for AVS Manager in Retail Business Services (RBS). AVS Manager at RBS leads Product Family/ Marketplace and manages a large group of strategic vendors through a team of Team Leads and Brand Specialists. Key job responsibilities As AVS Manager for Amazon Vendor Services, you will be responsible to deliver impact to a large group of strategic vendors, both directly and through a team of Team Leads/Brand Specialists reporting to you. Your priority will be to deliver on our commitment to help vendors improve their performance across key retail metrics, ensure their satisfaction with the service and continuously improve the productivity of your team. You will work in close collaboration with Vendor Managers, Retail Category leads and in-country AVS Product Family owners to understand your vendors' needs and define the right goals and targets. You will be expected to contribute to continuous enhancements and innovation within the service. The candidate will be a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. Further, the candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. They have a passion for people leadership and are at their best when they're building, developing and managing high-performing teams. You will lead the team of Managers that looks into strategic and operational aspects of vendors business with Amazon. A day in the life Managing a team of Managers, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. About the team Amazon Vendor Services are a suite of services designed to help Amazon's most strategic vendors grow and deliver the best customer experience by working across all key retail levers (e.g. selection, availability, operational efficiency, catalog quality, and marketing). The service is delivered primarily through Brand Specialists assigned to specific vendors. Amazon has an ambitious vision for the future of this service, focusing on business impact for vendors and the categories, operational scalability and vendor satisfaction. BASIC QUALIFICATIONS - MBA - Demonstrated success managing a team with a track record of developing a high performing team. - 10+ years' experience in customer/ account management, marketing, buying, or customer service delivery in related industries like retail, telecom, technology or hospitality. Min 6 years of people management experience - Experience using analysis, reporting, modeling, and forecasting to gather data for the purpose of making business decisions - Organizational skills including prioritizing, scheduling, time management, and meeting deadlines. - Written and verbal communication skills. Proficiency in creating Annual Operating plans and P&L impact PREFERRED QUALIFICATIONS - Experience managing large cross-functional teams - E-Commerce experience preferred - Program management experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.

Investigation Specialist - FR , PSME ABBO Abuse Operations-Variable Amazon Business Biz Operations (ABBO) is part of WW PSME/ Self-Service Registration (SSR). Our operations span across India (DEL/HYD/BLR), Costa Rica (SJO), and Japan (CTS). We collaborate seamlessly with cross-functional teams, constantly exploring new avenues to expand our scope and delivering innovative solutions that provide greater value to the business and customers. Team supports WW AB Marketplaces 24/7 on operational tasks encompassing manual verification, risk & abuse management and assists WW AB teams on tasks that require human intervention. Primarily, team verifies legitimacy of potential customers to onboard business/corporate customers at Amazon platform providing additional benefits such as bulk ordering, expedited delivery etc. In order to protect platform from abusive actors, team combines technology, machine learning and human ingenuity to identify threat vectors that can be utilized to perpetrate abuse. Team seamlessly develop mechanisms to reduce the impact of abuse. Alongside, we assist WW AB team on manual tasks in order to reduce cost to serve while improving efficiency and maintaining the highest quality standards. If you are one who is self-driven, look for new challenges and strive to raise standard under a fast-moving environment, all you need is the 'ABV' platform. We are inviting applications for the Investigation Specialist (French Language Support) positilon, where you will interact with French-speaking customers and internal ABV operations to meet business requirements. The ideal candidate should demonstrate excellent decision-making abilities, strong verbal and written communication skills in French, and analytical problem-solving capabilities. BASIC QUALIFICATIONS • Graduate in any discipline is required. • Proficiency in French language (written and spoken) - Minimum requirement: Graduate/Advance Diploma/ B1+ Certification in French • Excellent interactive skills, with the ability to write & communicate complex issues appropriately and evidently to both internal and external stakeholders. • Proactive, self-disciplined, quick-learning, diligent and detail oriented. • Effectively prioritizes work time to ensure quality and fulfills department standards for time spent. PREFERRED QUALIFICATIONS • Willingness to take initiatives & responsibilities to reduce customer efforts. • Strong verbal and written communication skills in French for investigative and operational matters. • Creative and analytical problem solvers with a passion for operational excellence. • Experience with Microsoft Office, including Outlook, Word, and Excel. • Ability to engage with internal/external customers in French language confidently. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.

Investigation Specialist - JP, Amazon Business - PSME Amazon Business Biz Operations (ABBO) is part of WW PSME/ Self-Service Registration (SSR). Our operations span across India (DEL/HYD/BLR), Costa Rica (SJO), and Japan (CTS). We collaborate seamlessly with cross-functional teams, constantly exploring new avenues to expand our scope and delivering innovative solutions that provide greater value to the business and customers. Team supports WW AB Marketplaces 24/7 on operational tasks encompassing manual verification, risk & abuse management and assists WW AB teams on tasks that require human intervention. Primarily, team verifies legitimacy of potential customers to onboard business/corporate customers at Amazon platform providing additional benefits such as bulk ordering, expedited delivery etc. In order to protect platform from abusive actors, team combines technology, machine learning and human ingenuity to identify threat vectors that can be utilized to perpetrate abuse. Team seamlessly develop mechanisms to reduce the impact of abuse. Alongside, we assist WW AB team on manual tasks in order to reduce cost to serve while improving efficiency and maintaining the highest quality standards. If you are one who is self-driven, look for new challenges and strive to raise standard under a fast-moving environment, all you need is the 'ABBO' platform. We are inviting applications for the Investigation Specialist (Japanese Language Support) position, where you will interact with Japanese -speaking customers and internal ABBO operations to meet business requirements. The ideal candidate should demonstrate excellent decision-making abilities, strong verbal and written communication skills in Japanese, and analytical problem-solving capabilities. Key job responsibilities • Should be agile to support business requirements. • Consistently achieve/exceed weekly productivity and quality standards. • 100% Compliance towards procedures and SLAs while achieving quality and performance metrics. • Willingness to take initiatives & responsibilities to reduce customer efforts. • Communicates effectively both in verbal and written form on all investigative and operational matters. BASIC QUALIFICATIONS • Graduate in any discipline is required. • Along with English, should be proficient in Japanese language level of at least: N2/ Graduate or Advanced Diploma. • Excellent interactive skills, with the ability to write & communicate complex issues appropriately and evidently to both internal and external stakeholders. • Proactive, self-disciplined, quick-learning, diligent and detail oriented. PREFERRED QUALIFICATIONS • Creative and analytical problem solvers with a passion for operational excellence. • Experience with Microsoft Office, including Outlook, Word, and Excel. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Job ID: Amazon EU SARL (Italy Branch) - D68 This job can be based in any of the main EU corporate offices (London, Munich, Paris, Madrid, Milan) We are seeking a dynamic and experienced professional to join our EU Fashion team. In this senior role, you will serve as the EU lead Account Manager (internal job title: Strategic Brand Specialist) for our Amazon Vendor Service (AVS) program and manage one of our biggest and most strategic vendors in Fashion, acting as a consultant and influential partner for senior stakeholders to drive long-term growth. Amazon Vendor Services (AVS) is a paid B2B service that helps strategically grow complex brands on Amazon. You will have holistic exposure to e-commerce operations at a European level. In this role, you will serve as the lead Account Manager for our top-priority vendors, directly responsible for delivering high-quality account management that exceeds their expectations. Delivering results through others by influencing and managing the priorities of multiple stakeholders will be a vital part of your role. You will collaborate cross-functionally to design and execute long-term strategies with your vendors. Leveraging your industry expertise, you will provide guidance to the account team, enabling them to deliver the best customer experience and achieve our goals. This will involve driving selection and promotional activities across categories, defining and monitoring success metrics, and proposing innovative solutions to shape the future of AVS. Furthermore, you will collaborate with external decision-makers, such as Sales and Account Directors, as well as internal stakeholders like Category Leaders, the Head of Vendor Management, Supply Chain Management, and Finance. In this capacity, you will ideate new business opportunities and bring forward creative ideas to elevate our service. Key job responsibilities Core Service: - Have impact not only at vendor-level but deliver cross-divisional vendor-projects across Marketing & Promotions, Selection & IDQ (Item Data Quality) and Availability & Operational Excellence. Where possible, scaling best practices to total Consumables. - Develop and nurture strategic, long-term vendor relationships by delivering exceptional account management that maximizes vendor satisfaction. - Work backward from vendor and customer needs to identify impactful business opportunities that elevate both the vendor and customer experience. - Design and execute business strategies across multiple marketplaces and categories, coordinating large cross-functional teams of account managers and supporting functions - Determine the best approach for optimal team productivity on your accounts, including overseeing and providing strategic direction for other EU workstreams on key vendor priorities. - Define and audit metric goals for your account, ensuring the account team is set up for success and removing blockers with the right resources. - As an industry expert, drawing from your professional experience, provide strategic insights that shape the long-term direction of our partnerships. - Identify new growth opportunities and create customized solutions for scaling across the organization. - Partner with internal teams (eg. Advertising, Supply Chain Management) to drive more strategic vendor discussions across functions. Project Work - Lead key projects across EU and the Retail business or AVS organization, owning the project design and strategy, delivering end to end results. Applications must include a CV in English for consideration. About the team We are a dynamic and forward-thinking team dedicated to transforming the online fashion shopping experience across Europe. Working with the most beloved fashion brands, we create exceptional shopping experiences that delight millions of customers every day. Our diverse team brings together passionate retail professionals who combine fashion expertise with digital innovation. We partner with iconic brands across the fashion spectrum, from everyday essentials to premium collections, while pioneering new ways for customers to discover and shop their favorite styles. We are the team that builds strong, lasting relationships with the world's most respected fashion brands, bringing their selection to millions of Amazon customers. We foster a culture of collaboration, continuous learning, and bold thinking, where team members are empowered to innovate and grow. If you're excited about shaping the future of fashion retail and building strategic partnerships with major brands in a fast-paced, customer-obsessed environment, we'd love to hear from you. BASIC QUALIFICATIONS - Bachelor's/Master's degree preferably in Business Administration, Finance, Economics, Marketing or a similar program. - Passionate about Account Management and with minimum 6 years experience of Retail or E-Commerce Account Management experience across buying, sales, merchandising, marketing, operations or logistics. - Several years of professional experience in managing a business with P&L responsibilities. - Ability to communicate clearly and effectively with different functional groups including senior business leaders, finance, HR and developers. - Proven track record of delivering results through others in an ambiguous, fast-paced/deadline-driven environment. - Tenacity to develop ideas independently and thrive in a fast-paced start-up environment - Solid social skills to build relationships both internally and externally - Previous experience in managing large-scale projects end-to-end with large teams involved. - Excellent written and verbal communication (English, minimum C1 level). - Advanced knowledge in MS Office programs (Excel, PowerPoint, Outlook) PREFERRED QUALIFICATIONS - Knowledge of a 2nd language - Proven track record managing major fashion retail accounts or brands - Deep understanding of fashion retail cycles and seasons, including knowledge of trend forecasting and market analysis - Experience using analytical, sales, and productivity tools including Salesforce, Google Analytics, SQL, HTML or website content management systems - Analytical problem-solving ability, with experience in data analysis, reporting, and forecasting to guide business decisions. - A Master's degree (preferably in business management)/ MBA from a leading business school is beneficial - An entrepreneurial way of thinking and a strong hands-on, results driven mentality Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may be interested in: Location: ES, Community of Madrid, Madrid Posted: June 17, 2025 (Updated 18 days ago) Posted: June 30, 2025 (Updated 5 days ago) Posted: April 2, 2025 (Updated about 2 months ago) Posted: June 12, 2025 (Updated 8 days ago) Posted: March 21, 2025 (Updated 4 months ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Strategic Partner Manager (Catalog Specialist), Product Lifecycle Support Amazon's Product Lifecycle Support (PLS) offers relevant post-purchase product support to customers, and empowers them to make the most of the products purchased on Amazon. By solving post-purchase product issues, we prevent avoidable returns and help the planet by extending the life of products, thereby generating positive financial and environmental impacts. PLS first launched in Q4 2015 featuring a warranty repair option for Samsung laptops surfaced during the returns process in the Online Return Center (ORC). Since then, PLS has grown substantially, and now offers customers eight product support options - (1) Live call & chat with Amazon product support agent available up to 6 months, (2) Live call & chat with the brand product support agent available up to 2 years, (3) contact the manufacturer yourself by accessing brand phone number and/ support website available up to 2 years, (4) access free warranty repair services available up to 2 years, (5) accessing free replacement parts available until return window, (6) access other sustainable end-of-life options such as trade-in, resell, refill, recycle, donate etc. available up to 2 years, (7) help yourself by watching step-by-step video instructions provided by the brand, and (8) help yourself by following step-by-step instructions provided by the brand. We are seeking a motivated Account Manager to drive brand adoption and expansion of Amazon's Product Support (PLS) program across multiple marketplaces, across North America and Europe. This role will play a crucial part in helping brands enroll and optimize their product support offerings-spanning setup, troubleshooting, warranty services, replacement parts, trade-ins, and recycling solutions-to improve the customer experience, reduce returns, and enhance product sustainability. The Account Manager will work closely with the Customer Insights Program (CIP) lead to prioritize target brands and products. With guidance from their local manager, they will partner with the Selling Partner Program (SIP) counter parts, Enrollment & Operations Program (EOP) counterparts, and collaborate with internal stakeholders team counterparts (AMs, VMs, CSMs, Sales Reps, and Marketing Teams) to execute outreach campaigns, drive enrollment, and increase coverage and quality of PLS. Key job responsibilities Brand Prioritization & Targeting - Leverage insights from the CIP program to identify high-priority brands and products for PLS expansion. - Analyze return trends, defect drivers, and customer engagement metrics to develop targeted outreach plans. Brand Engagement & Awareness - Partner with the SIP program lead to execute multi-channel brand engagement strategies, including email campaigns, webinars, training sessions, and one-on-one consultations. - Educate brands on how to enroll and manage product support on Seller Central (SC) and Vendor Central (VC) using self-serve tools. - Highlight the benefits of Amazon's AI assistant (Rufus), Get Product Support (GPS) button, and performance reporting in enhancing product support. - Work closely with brands to co-develop sustainability solutions for extended product support beyond two years. Stakeholder Collaboration - Build strong relationships with AMs, VMs, CSMs, and Sales Teams to align PLS messaging across all touchpoints. - Collaborate with internal teams to ensure smooth onboarding and support for brands needing deeper integration. Performance Tracking & Reporting - Monitor PLS enrollment trends and adoption rates across brands and marketplaces. - Gather and synthesize Voice of Seller (VOS) insights to inform feature enhancements and drive continuous improvement. - Provide regular reporting on brand engagement impact and adoption rates. BASIC QUALIFICATIONS - 1+ years of program or project management experience - Knowledge of SQL and Advanced Excel (Array and Statistical formulas) - Experience using data to influence business decisions PREFERRED QUALIFICATIONS - Knowledge of analytics & statistical tools such as SAS, PowerBI, SQL & ETL DW concepts - Knowledge of visualization tools such as Tableau, Datazen, SSRS - Experience back office operations, escalation management and troubleshooting environments Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: June 23, 2025 (Updated about 5 hours ago) Posted: June 19, 2025 (Updated about 6 hours ago) Posted: March 20, 2025 (Updated about 7 hours ago) Posted: May 5, 2025 (Updated about 15 hours ago) Posted: June 23, 2025 (Updated about 16 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Security Compliance Specialist, Amazon Stores Security Are you interested in driving exceptional security for customers? Do you see information security as a business enabler? Amazon's Stores Security organization is seeking an experienced Security Compliance Specialist. As part of the Amazon Stores Security InfoSec Japan team, this role will build the bridges between security, technology, and compliance by working across remote and local teams within Amazon Security organization, healthcare business teams, and related Amazon corporate teams. This candidate should be an innovative security/compliance professional who has the ability to dive deep into a variety of complex issues, understand IT processes, and drive compliance assessment to existing and emerging Japan healthcare information security standards. The ideal candidate will have strong leadership and problem-solving skills, excellent communication skill, and effectively work with cross-functional Amazon teams to support service build-up, service launch and on-going service operation activities. Key job responsibilities This position will be responsible for: - Establish credibility and maintain strong working relationships with groups involved with information security matters (Legal, Amazon Japan Business Entities, Product Management, Security Assurance, Amazon Healthcare compliance, Application Security, Third Party Security, etc.), supporting their security/compliance questions and documents. - Manage healthcare application compliance assessment. Manage the readiness efforts of services for Information Security Management System (ISMS) certification, 3 ministries' 2 guidelines (3M2G) to handle medical information, medical cyber security checklists, and/or audit requirement in Japan, and determine scope for healthcare related compliance assessment activities. - Test services annually against laws, regulatory guidelines, and security standards. Perform written regulated service impact assessments relevant to healthcare business in both English and Japanese, and track corrective actions and re-test if necessary. - Assist stakeholders and Amazon Japan employees aligning with standard operating procedures, controls, monitoring, and reporting with the goal of improving operations, compliance policies, and risk management. - Provide on-going Security and Compliance consultation of business operation and incident management via requested tickets. - Support internal information security training development as well as managing engagement of Amazon Japan employees/officers taking external trainings required by regulators if any. A day in the life - Engage with regional business and technical stakeholders to identify security needs, and maintain a good understanding of the Japan healthcare regulatory landscape impacting business - Determine strategy for highly sensitive and/or high-profile healthcare compliance assessments - Maintain metrics on security and compliance, prepare reports for senior management on the state of security in region, and continuously improve the compliance posture of the healthcare business by reducing the number of repetitive defect findings identified cycle over cycle About the team Regional Security Teams (RSTs) operate locally and stationed teams in complex regulatory environments like Japan and China to provide region-specific compliance support and first-line security functions where a dedicated security team does not already exist. Our foray into the latter is driven by our proximity and relationships with business and country leadership, language requirements, and regulatory expectations that are tied to the broader retail/marketplace domain. Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Mentorship and Career growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS • Bachelor's Degree in Computer Science, Engineering, Information Systems Management, Information Security or other related fields • 3+ years of experience in project/program management, developing and maintaining stakeholder relationships across large organizations. 3+ years of experience in security or compliance consulting or advisory work in support of a highly technical environment. 3+ years of experience in performing and/or participating in technical assessments of complex IT architecture • Experience with Governance, Risk, and Compliance tools and technology. Hands-on experience working successfully in a very fast-paced, rapidly evolving, results-oriented environment • Experience in working directly with auditors/regulators in support of compliance audits for ISO and other compliance regimes • Fluency in both Japanese and English languages with sufficient writing skill PREFERRED QUALIFICATIONS • 5+ years of experience as a technical program manager in security/software/web development organizations. 5+ years of experience in performing and/or participating in technical assessments in direct support of a major compliance effort (PCI, SOC, ISO and other compliance regimes). 5+ years of experience in performing technical security assessments and audits of network, operating systems, application security, and auditing IT processes • A record of delivery of large IT process improvement projects with technology processes and/or major tech companies • CISSP/CISA/CISM certification preferred Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: June 5, 2025 (Updated 5 minutes ago) Posted: June 5, 2025 (Updated 16 minutes ago) Posted: May 27, 2025 (Updated 16 minutes ago) Posted: June 9, 2025 (Updated about 1 hour ago) Posted: June 9, 2025 (Updated about 1 hour ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Job ID: Amazon EU SARL (Poland Branch) - J81 Come build the future with us! What unites all Amazonians across teams and geographies is that we all strive to delight Customers and make their lives easier. Together we are building the future, one innovative product, service, and idea at a time. Amazon's seller marketplace is home to more than two million small businesses, individual sellers and household names who reach tens of millions of potential customers. These customers can choose from more than 120 million products and this vast choice is only possible because of the many entrepreneurial, third-party businesses who offer their products on the platform. Today more than 50% of worldwide purchases from Amazon's sites are made from third party sellers. Key job responsibilities Amazon Poland is looking for a dynamic and creative catalog specialist who will support our Sellers to list new products on our marketplace and improve and automate our listing processes. Working in tandem alongside a team of Account Managers, you are responsible for building new listings. Serving as a point of contact for escalated contact resolution of business impacting or sensitive nature issues. You are expected to deliver timely, accurate and professional support and information to all key stakeholders, including both business and technical audiences. Driving initiatives to close our catalog gaps vs other Amazon marketplaces. Providing prompt, efficient, detailed, customer-oriented service to sellers and account managers. Identifying gaps and improvement areas in listing process, finding solutions to those and getting those implemented in collaboration with worldwide teams. Automating manual steps in listing process. Making sure internal knowledge reference pages are updated. Driving projects that improve catalog-related processes and catalog quality. BASIC QUALIFICATIONS Superior verbal and written communications skills in English is a must. Hands-on, results-oriented mentality, combined with the ability to meet tight deadlines. Exceptional analytical skills to break down complex problems, and a strong will to deliver results. Impeccable attention to detail. Must have a proven track record in taking ownership, driving results and moving with speed and decisiveness to implement ideas in a fast-paced environment. Enjoys working in international cross-functional teams. Ability to operate clearly in an ambiguous environment; strong ability to influence. Ability to work effectively with multiple teams and external partners. Experience working directly with customers to resolve issues. Ability to summarize technical customer issues. PREFERRED QUALIFICATIONS Familiarity with core programming languages (e.g: HTML, Java, Python). University degree in Engineering, Business Administration, Economics, or related quantitative field. Experience in technical support or any similar field. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. Posted: March 7, 2025 (Updated 3 days ago)

Job ID: Amazon Asia-Pacific Holdings Private Limited Amazon's Selling Partner Risk (SPR) team within the Selling Partner Services (SPS) space designs and implements policies, tools and technological innovations to protect customers by identifying and preventing abuse worldwide. Our growth requires highly skilled candidates who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, thrive in an environment of ambiguity and change, and are capable of breaking down and solving complex problems. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company. Our Threat Intelligence (TI) team is looking for an experienced Intelligence Specialist with demonstrated subject matter expertise in fraud threat intelligence either in the private or public sector. Ideal candidates have served in a capacity within the Intelligence Community performing a wide variety of support functions to include detecting, identifying, assessing, exploiting, countering and/or neutralizing the intelligence collection or adversarial efforts of threat actors. This position will be based in Singapore to support the SPS TI team's APAC outfit. You will be on a team responsible for identifying and analyzing fraud activity, discovering tactics, techniques, and procedures employed by the fraud actors, and providing intelligence support to investigations. You will identify areas for process improvement and work with other cross-functional teams to automate and streamline new and existing workflows. This position will provide you with a challenging opportunity. As a TI Specialist, you will work closely with partner teams and provide TI collection oversight. To be successful, the candidate must possess a customer-oriented attitude; have the highest standards of professionalism, and thrive in a work environment where everyone's views are respected and valued. Key job responsibilities - Analyze data sets and third-party intel to uncover fraud patterns. - Investigate fraud forums, and fraud-as-a-service marketplaces. - Write and execute SQL queries to identify abuse signals and telemetry trends. - Collaborate across Risk, Cybersecurity, and Abuse teams to mitigate fraud. - Conduct link analysis to identify threat actor networks. - Monitor evolving fraud ecosystems and produce alerts and actor profiles. - Contribute to automation and ML-based fraud detection logic. About the team The SPS Threat Intelligence team protects Amazon and its subsidiaries by proactively analyzing new security threats, identifying malicious actors, and researching the evolving threat landscape. We partner with teams throughout Amazon to facilitate information sharing and increase security resilience through cross-functional collaboration. We share actionable threat information and focus on continually developing collaboration and partnerships with security & intelligence teams throughout Amazon and the security industry. TI drives and enhances our ability to emulate threat actors, respond to incidents, and to stay one step ahead of our adversaries. BASIC QUALIFICATIONS - Fluent in Mandarin, reading, writing and speaking - 4+ years in fraud investigation, threat intel, or trust & safety roles. - SQL proficiency to extract and analyze structured data. - Knowledge of online fraud schemes and behavioral abuse. - OSINT skills and experience with tools like traditional threat intelligence vendors and tools. - Strong communication skills to produce intelligence reports. PREFERRED QUALIFICATIONS - Familiarity with fraud detection models and abuse metrics. - An understanding of stealer logs, botnets, and fraud related ecosystems. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Job ID: Amazon EU SARL (Germany Branch) - D70 This job can be based in London, Munich, Madrid. We are seeking a dynamic and experienced professional to join our EU Books team. In this senior role, you will serve as the EU lead Account Manager (internal job title: Strategic Brand Specialist) for our Amazon Vendor Service (AVS) program and manage one of our biggest and most strategic vendors in Books, acting as a consultant and influential partner for senior stakeholders to drive long-term growth. Amazon Vendor Services (AVS) is a paid B2B service that helps strategically grow complex brands on Amazon. You will have holistic exposure to e-commerce operations at a European level. In this role, you will serve as the lead Account Manager for our top-priority vendors, directly responsible for delivering high-quality account management that exceeds their expectations. Delivering results through others by influencing and managing the priorities of multiple stakeholders will be a vital part of your role. You will collaborate cross-functionally to design and execute long-term strategies with your vendors. Leveraging your industry expertise, you will provide guidance to the account team, enabling them to deliver the best customer experience and achieve our goals. This will involve driving selection and promotional activities across categories, defining and monitoring success metrics, and proposing innovative solutions to shape the future of AVS. Furthermore, you will collaborate with external decision-makers, such as Sales and Account Directors, as well as internal stakeholders like Category Leaders, the Head of Vendor Management, Supply Chain Management, and Finance. In this capacity, you will ideate new business opportunities and bring forward creative ideas to elevate our service. Key job responsibilities Core Service: - Have impact not only at vendor-level but deliver cross-divisional vendor-projects across Marketing & Promotions, Selection & IDQ (Item Data Quality) and Availability & Operational Excellence. Where possible, scaling best practices to total Consumables. - Develop and nurture strategic, long-term vendor relationships by delivering exceptional account management that maximizes vendor satisfaction. - Work backward from vendor and customer needs to identify impactful business opportunities that elevate both the vendor and customer experience. - Design and execute business strategies across multiple marketplaces and categories, coordinating large cross-functional teams of account managers and supporting functions - Determine the best approach for optimal team productivity on your accounts, including overseeing and providing strategic direction for other EU workstreams on key vendor priorities. - Define and audit metric goals for your account, ensuring the account team is set up for success and removing blockers with the right resources. - As an industry expert, drawing from your professional experience, provide strategic insights that shape the long-term direction of our partnerships. - Identify new growth opportunities and create customized solutions for scaling across the organization. - Partner with internal teams (eg. Advertising, Supply Chain Management) to drive more strategic vendor discussions across functions. Project Work - Lead key projects across EU Books (Print and Digital GLs) and the Retail business or AVS organization, owning the project design and strategy, delivering end to end results. Applications must include a CV in English for consideration. About the team We are a dynamic and forward-thinking team dedicated to transforming the online book discovery and purchasing experience across Europe. Working with the most prestigious publishing houses and independent publishers, we create exceptional literary experiences that delight millions of readers every day while pioneering new ways for readers to discover and engage with books in all formats. We are a team that builds strong, lasting relationships with publishers bringing their catalogs to millions of Amazon customers. From contemporary bestsellers to timeless classics, from academic texts to children's literature, we curate a comprehensive selection that serves every reader. We foster a culture of collaboration, continuous learning, and bold thinking, where team members are empowered to innovate and grow. We're passionate about supporting authors voices, while helping readers find their next great read. If you are excited about shaping the future of books, building strategic partnerships with major publishers, and creating innovative solutions for readers in a fast-paced, customer-obsessed environment, we'd love to hear from you. BASIC QUALIFICATIONS - Bachelor's/Master's degree preferably in Business Administration, Finance, Economics, Marketing or a similar program. - Passionate about Account Management and with minimum 6 years experience of Retail or E-Commerce Account Management experience across buying, sales, merchandising, marketing, operations or logistics. - Several years of professional experience in managing a business with P&L responsibilities. - Ability to communicate clearly and effectively with different functional groups including senior business leaders, finance, HR and developers. - Proven track record of delivering results through others in an ambiguous, fast-paced/deadline-driven environment. - Tenacity to develop ideas independently and thrive in a fast-paced start-up environment - Solid social skills to build relationships both internally and externally - Previous experience in managing large-scale projects end-to-end with large teams involved. - Excellent written and verbal communication (English, minimum C1 level). - Advanced knowledge in MS Office programs (Excel, PowerPoint, Outlook) PREFERRED QUALIFICATIONS - Proficiency in Spanish or German languages - Experience using analytical, sales, and productivity tools including Salesforce, Google Analytics, SQL, HTML or website content management systems - Analytical problem-solving ability, with experience in data analysis, reporting, and forecasting to guide business decisions. - A Master's degree (preferably in business management)/ MBA from a leading business school is beneficial - An entrepreneurial way of thinking and a strong hands-on, results driven mentality - Experience in the Books industry is highly beneficial, as it provides valuable insights into managing vendors and understanding consumer behavior in related markets.markets Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.

Take the lead in scaling sustainability services for Sellers on Amazon! You will help creating more sustainable disposition channels to eliminate waste. Over the past 20 years, Amazon has reinvented on behalf of the Consumer and has become the largest internet retailer and marketplace in the world with more than 152 million active customer accounts, more than 2 million active seller accounts, and over $136 billion in revenue globally. Our overall mission is simple: we want Amazon to be the place where our Customers can discover and buy anything online. In line with our vision, Fulfillment by Amazon (FBA) delivered more than two billion units on behalf of Sellers in 2016, and the number of active Sellers using FBA grew more than 70%. Using the FBA service, Amazon Sellers from more than 130 countries fulfilled orders to Customers in 185 countries. Fulfilment By Amazon (FBA) has embarked on an ambitious program to help Sellers recover value while creating more sustainable and responsible disposition channels to eliminate product waste. We are developing, piloting and scaling multiple services and programs to improve the sustainability of our Marketplace business. As part of our ongoing commitment to Sustainability, and to our continuous improvement approach both to programs and operations, Amazon Seller Services Europe is hiring a Process Improvement Specialist in our Consumer division to scale Recovery Services, Sustainability and Operations programs. The successful candidate will work on the EU FBA Liquidations product which focuses on driving disposal avoidance by scaling the adoption of the program by the sellers while also ensuring overall profit neutrality for Amazon. Key job responsibilities • Deliver projects, features, processes and systems that improve liquidations/Donations, scale recovery services and help our environment • SQL expertise required for rapid data analysis and insights delivery • Write business and technical requirements documents and ensure clear communication and coordination of requirements to the business and tech development teams. • Establish business goals and supporting business metrics and indicators for success. • Analyze and solve business problems at their root, stepping back to understand the broader context. • Identify, prioritize and communicate key areas for service and business improvement along with key metrics. Troubleshoot, diagnose, reproduce (if needed), and fix operational issues in analytics pipelines. A day in the life Keys to success in this role include exceptional program management, strong communication and collaboration skills. The candidate needs to be able to coordinate across multiple work streams, and be able to communicate clearly appropriate triggers and actions. BASIC QUALIFICATIONS • Bachelor's degree • Knowledge of Excel (Pivot Tables, VLOOKUP) at an advanced level •5+ years of hands-on experience in technical support, data engineering, business analytics, or related field •5+ years of experience working with and extracting data from relational databases (SQL) •3+ years of experience troubleshooting and working with tech to debug technical systems • Ability to dive deep into data, analyze trends and identify problems • Experience in program or project management • Experience working cross functionally with tech and non-tech teams (tax, compliance, legal, PR, seller communications etc.) • Experience in defining and implementing process improvement initiatives using data and metrics • Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS • Experience in driving end to end delivery, and communicating results to senior leadership • Experience leading process improvements • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization •Experience scripting in modern programming languages (Python) •Experience working with business intelligence solutions (e.g., Amazon QuickSight, Tableau, Power BI,) • Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: April 21, 2025 (Updated about 5 hours ago) Posted: May 6, 2025 (Updated about 9 hours ago) Posted: May 6, 2025 (Updated about 10 hours ago) Posted: May 6, 2025 (Updated about 10 hours ago) Posted: March 6, 2025 (Updated about 10 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.