Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll help you succeed We are looking for someone who is willing to get involved, and who is keen to learn and develop - the team will support you in gaining market knowledge, skills, and technical expertise to help build your career. At BDO we are proud of our Workable hybrid working framework - we have core team days, and an expectation that team members will be at our Baker Street hub for at least 2 days a week, but otherwise you will have substantial freedom to plan your balance of time in the office and time at home. You will be joining one of the largest Professional Services tax teams in London. We serve a wide variety of clients within the sector, including law firms, consultants, recruiters, architects and property services firms, as well as financial services businesses and private equity firms. We also look after their Partners and Senior Executives. The role provides an exceptional opportunity for the successful candidate to develop their technical, commercial and client relationship skills in a supportive and collaborative environment, working with colleagues who are recognised as experts in the sector. Our client base will provide you with a fantastic opportunity to work on a challenging and varied portfolio, delivering tax reporting, compliance and advisory services both in the UK and internationally. You will have the chance to deal with matters relating to the management of clients operating within the professional services and investment fund management sectors, particularly partnerships/LLPs and their partners, as well as some corporate businesses. Furthermore, you will be able to consider and highlight further opportunities to develop new work. When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. Responsibilities You will be trusted to lead client relationships and run your portfolio of clients, supported by directors and partners in the team and working with more junior colleagues. You will work in a team leading the market in professional partnerships - your portfolio will include an exciting and prestigious range of clients operating within the professional services sector, particularly partnerships/LLPs and their partners, as well as some corporate businesses. You will: Help to drive the professional services strategy of BDO by building your profile in the market, overseeing top quality tax advice and compliance, getting to know your clients and their issues, and looking for opportunities. Run client relationships - acting as a key point of contact for clients, ensuring the team respond promptly to, as well as anticipate, client requests/needs, and maintaining regular contact with clients. Oversee a portfolio of clients, taking responsibility for delivery of tax compliance and advisory services supported by managers and the junior team. Deal with interesting and varied tax issues. Recognise and seek out business and sales opportunities and work with the Partners to develop these. Develop your own network of contacts internally and externally, supporting your own career development and the growth of our business. Actively participate in the management of the group. Be responsible for coaching and developing managers and more junior members of staff. Actively share knowledge and experiences with others in the firm. Requirements Qualified ACA/CTA (or equivalent) with demonstrable post-qualified experience. Ideally the candidate would have relevant experience in a partnership tax compliance and advisory role or a corporate and personal tax compliance and advisory role, with experience of dealing with professional services firms. Involvement in and ability to deal with interesting and challenging tax advisory projects. Alternatively, significant experience in private equity tax compliance or a combination of the two. Ability to manage a client portfolio. Experience of dealing with client senior management. Involvement in business development activities with new and/or existing clients. Self-motivated with excellent communication. Experience of supervising junior staff. A commitment to technical and personal development, with the drive and ambition to progress in a supportive environment and fulfil your full potential. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 23, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll help you succeed We are looking for someone who is willing to get involved, and who is keen to learn and develop - the team will support you in gaining market knowledge, skills, and technical expertise to help build your career. At BDO we are proud of our Workable hybrid working framework - we have core team days, and an expectation that team members will be at our Baker Street hub for at least 2 days a week, but otherwise you will have substantial freedom to plan your balance of time in the office and time at home. You will be joining one of the largest Professional Services tax teams in London. We serve a wide variety of clients within the sector, including law firms, consultants, recruiters, architects and property services firms, as well as financial services businesses and private equity firms. We also look after their Partners and Senior Executives. The role provides an exceptional opportunity for the successful candidate to develop their technical, commercial and client relationship skills in a supportive and collaborative environment, working with colleagues who are recognised as experts in the sector. Our client base will provide you with a fantastic opportunity to work on a challenging and varied portfolio, delivering tax reporting, compliance and advisory services both in the UK and internationally. You will have the chance to deal with matters relating to the management of clients operating within the professional services and investment fund management sectors, particularly partnerships/LLPs and their partners, as well as some corporate businesses. Furthermore, you will be able to consider and highlight further opportunities to develop new work. When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. Responsibilities You will be trusted to lead client relationships and run your portfolio of clients, supported by directors and partners in the team and working with more junior colleagues. You will work in a team leading the market in professional partnerships - your portfolio will include an exciting and prestigious range of clients operating within the professional services sector, particularly partnerships/LLPs and their partners, as well as some corporate businesses. You will: Help to drive the professional services strategy of BDO by building your profile in the market, overseeing top quality tax advice and compliance, getting to know your clients and their issues, and looking for opportunities. Run client relationships - acting as a key point of contact for clients, ensuring the team respond promptly to, as well as anticipate, client requests/needs, and maintaining regular contact with clients. Oversee a portfolio of clients, taking responsibility for delivery of tax compliance and advisory services supported by managers and the junior team. Deal with interesting and varied tax issues. Recognise and seek out business and sales opportunities and work with the Partners to develop these. Develop your own network of contacts internally and externally, supporting your own career development and the growth of our business. Actively participate in the management of the group. Be responsible for coaching and developing managers and more junior members of staff. Actively share knowledge and experiences with others in the firm. Requirements Qualified ACA/CTA (or equivalent) with demonstrable post-qualified experience. Ideally the candidate would have relevant experience in a partnership tax compliance and advisory role or a corporate and personal tax compliance and advisory role, with experience of dealing with professional services firms. Involvement in and ability to deal with interesting and challenging tax advisory projects. Alternatively, significant experience in private equity tax compliance or a combination of the two. Ability to manage a client portfolio. Experience of dealing with client senior management. Involvement in business development activities with new and/or existing clients. Self-motivated with excellent communication. Experience of supervising junior staff. A commitment to technical and personal development, with the drive and ambition to progress in a supportive environment and fulfil your full potential. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll also: Act as a major point of contact within the firm. This includes responding quickly to, as well as anticipating requests/ needs and k eeping stakeholders informed of progress in relation to all aspects of the audit. Responsible for the financial management of a portfolio. Ensure that the firm's risk management and quality control procedures are adhered to at all times. Identify and recognise business and sales opportunities. Support Partners and Senior Managers in the development of new business relationships and business proposals through high level sales and marketing activity. Recruit, retain, develop and motivate our employees, which includes participating in graduate recruitment, ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees. Work as part of management team with other Audit Managers within the business group (e.g. resource planning, merit rate meetings and efficiency gains) Act as an ambassador of the firm, participates in office marketing events, keeps abreast of the wide range of service the firm offers. ACA/ICAS qualified or overseas equivalent. Good working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice and regulation and compliance, including anti-money laundering. Experience of systems/controls testing as well as substantive auditing, including consolidations, group audits, statutory accounts and disclosures. Project Management experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. .
Jun 23, 2025
Full time
We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll also: Act as a major point of contact within the firm. This includes responding quickly to, as well as anticipating requests/ needs and k eeping stakeholders informed of progress in relation to all aspects of the audit. Responsible for the financial management of a portfolio. Ensure that the firm's risk management and quality control procedures are adhered to at all times. Identify and recognise business and sales opportunities. Support Partners and Senior Managers in the development of new business relationships and business proposals through high level sales and marketing activity. Recruit, retain, develop and motivate our employees, which includes participating in graduate recruitment, ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees. Work as part of management team with other Audit Managers within the business group (e.g. resource planning, merit rate meetings and efficiency gains) Act as an ambassador of the firm, participates in office marketing events, keeps abreast of the wide range of service the firm offers. ACA/ICAS qualified or overseas equivalent. Good working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice and regulation and compliance, including anti-money laundering. Experience of systems/controls testing as well as substantive auditing, including consolidations, group audits, statutory accounts and disclosures. Project Management experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. .
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons Our national Tax Dispute Resolution team is one of the largest in professional services and practices within all areas of UK tax. We help private individuals and businesses with complex tax problems that need resolving. We offer bespoke solutions with senior level tax advice to bring tax affairs up to date with HMRC. This means our team is as diverse as our clients, with deep expertise to learn from and develop. Our clients range from large multinationals to family run businesses, individuals, trusts and partnerships. The variety of high-quality, one-off project work and our breadth of experience inspires a collaborative and supportive culture. We're proud to be a team with a strong family feel. Here you can follow your own path at your own pace - with plenty of opportunities to gain more exposure to clients, develop a specialism and mentor more junior members of the team. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone: To assist the everyday running of the investigation or voluntary disclosure for a portfolio of clients Prepare investigation reports, including all computational aspects of the report, for submission to the HMRC, working directly to a manager or director and delegating appropriate tasks to more junior staff. (Each job will normally require a report to be prepared and submitted to the HMRC. This will include having the report agreed by the partner and client beforehand) Liaise directly with clients, contacts and other parties to ensure work is done and produced according to the desired timescales Prepare agendas for all meeting with clients and/or HMRC and ensure that all points are followed up after the meeting Prepare work plans and liaise with the managers/director to ensure that the disclosure report covers all areas included in the work plan Support the negotiation of the settlement by providing the partner or director with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise Assist with the billing and collection in respect of each client in their portfolio Identify and recognise business and sales opportunities and informs the manager/partner and client as appropriate Maintain a network of professional and business contacts Act as an ambassador of the firm, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Professional qualification (ACA and/or CTA) being taken Some tax enquiry experience desirable Be able to develop a clear understanding of relevant legislation and strong communication skills Good knowledge of Excel, Word, PowerPoint and Lotus Notes You'll also be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 23, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons Our national Tax Dispute Resolution team is one of the largest in professional services and practices within all areas of UK tax. We help private individuals and businesses with complex tax problems that need resolving. We offer bespoke solutions with senior level tax advice to bring tax affairs up to date with HMRC. This means our team is as diverse as our clients, with deep expertise to learn from and develop. Our clients range from large multinationals to family run businesses, individuals, trusts and partnerships. The variety of high-quality, one-off project work and our breadth of experience inspires a collaborative and supportive culture. We're proud to be a team with a strong family feel. Here you can follow your own path at your own pace - with plenty of opportunities to gain more exposure to clients, develop a specialism and mentor more junior members of the team. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone: To assist the everyday running of the investigation or voluntary disclosure for a portfolio of clients Prepare investigation reports, including all computational aspects of the report, for submission to the HMRC, working directly to a manager or director and delegating appropriate tasks to more junior staff. (Each job will normally require a report to be prepared and submitted to the HMRC. This will include having the report agreed by the partner and client beforehand) Liaise directly with clients, contacts and other parties to ensure work is done and produced according to the desired timescales Prepare agendas for all meeting with clients and/or HMRC and ensure that all points are followed up after the meeting Prepare work plans and liaise with the managers/director to ensure that the disclosure report covers all areas included in the work plan Support the negotiation of the settlement by providing the partner or director with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise Assist with the billing and collection in respect of each client in their portfolio Identify and recognise business and sales opportunities and informs the manager/partner and client as appropriate Maintain a network of professional and business contacts Act as an ambassador of the firm, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Professional qualification (ACA and/or CTA) being taken Some tax enquiry experience desirable Be able to develop a clear understanding of relevant legislation and strong communication skills Good knowledge of Excel, Word, PowerPoint and Lotus Notes You'll also be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons Our national Tax Dispute Resolution team is one of the largest in professional services and practices within all areas of UK tax. We help private individuals and businesses with complex tax problems that need resolving. We offer bespoke solutions with senior level tax advice to bring tax affairs up to date with HMRC. This means our team is as diverse as our clients, with deep expertise to learn from and develop. Our clients range from large multinationals to family run businesses, individuals, trusts and partnerships. The variety of high-quality, one-off project work and our breadth of experience inspires a collaborative and supportive culture. We're proud to be a team with a strong family feel. Here you can follow your own path at your own pace - with plenty of opportunities to gain more exposure to clients, develop a specialism and mentor more junior members of the team. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone: To assist the everyday running of the investigation or voluntary disclosure for a portfolio of clients Prepare investigation reports, including all computational aspects of the report, for submission to the HMRC, working directly to a manager or director and delegating appropriate tasks to more junior staff. (Each job will normally require a report to be prepared and submitted to the HMRC. This will include having the report agreed by the partner and client beforehand) Liaise directly with clients, contacts and other parties to ensure work is done and produced according to the desired timescales Prepare agendas for all meeting with clients and/or HMRC and ensure that all points are followed up after the meeting Prepare work plans and liaise with the managers/director to ensure that the disclosure report covers all areas included in the work plan Support the negotiation of the settlement by providing the partner or director with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise Assist with the billing and collection in respect of each client in their portfolio Identify and recognise business and sales opportunities and informs the manager/partner and client as appropriate Maintain a network of professional and business contacts Act as an ambassador of the firm, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Professional qualification (ACA and/or CTA) being taken Some tax enquiry experience desirable Be able to develop a clear understanding of relevant legislation and strong communication skills Good knowledge of Excel, Word, PowerPoint and Lotus Notes You'll also be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 23, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons Our national Tax Dispute Resolution team is one of the largest in professional services and practices within all areas of UK tax. We help private individuals and businesses with complex tax problems that need resolving. We offer bespoke solutions with senior level tax advice to bring tax affairs up to date with HMRC. This means our team is as diverse as our clients, with deep expertise to learn from and develop. Our clients range from large multinationals to family run businesses, individuals, trusts and partnerships. The variety of high-quality, one-off project work and our breadth of experience inspires a collaborative and supportive culture. We're proud to be a team with a strong family feel. Here you can follow your own path at your own pace - with plenty of opportunities to gain more exposure to clients, develop a specialism and mentor more junior members of the team. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone: To assist the everyday running of the investigation or voluntary disclosure for a portfolio of clients Prepare investigation reports, including all computational aspects of the report, for submission to the HMRC, working directly to a manager or director and delegating appropriate tasks to more junior staff. (Each job will normally require a report to be prepared and submitted to the HMRC. This will include having the report agreed by the partner and client beforehand) Liaise directly with clients, contacts and other parties to ensure work is done and produced according to the desired timescales Prepare agendas for all meeting with clients and/or HMRC and ensure that all points are followed up after the meeting Prepare work plans and liaise with the managers/director to ensure that the disclosure report covers all areas included in the work plan Support the negotiation of the settlement by providing the partner or director with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise Assist with the billing and collection in respect of each client in their portfolio Identify and recognise business and sales opportunities and informs the manager/partner and client as appropriate Maintain a network of professional and business contacts Act as an ambassador of the firm, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Professional qualification (ACA and/or CTA) being taken Some tax enquiry experience desirable Be able to develop a clear understanding of relevant legislation and strong communication skills Good knowledge of Excel, Word, PowerPoint and Lotus Notes You'll also be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Marketing and Business Development team is the driving force behind the creativity and growth at BDO. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who enjoys team leadership and is both comfortable working proactively and managing your own workload, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. Client Care works closely with Marketing, Business Development, and Key Account Management teams to support BDO's strategy and growth ambitions. You'll report to the Senior Client Care Manager and be responsible for the delivery our firm-wide client care programme. You'll also manage one direct report, a Senior Client Care Executive. Our Client Care Programme is central to our commitment to high-quality engagements, exceptional client service, and continuous improvement. Core activities include listening to our clients and collecting feedback through in-depth interviews and online surveys. We analyse this feedback and use it to drive service improvements. and strategic planning. We are seeking a Client Care Associate Manager to play a key role in the success of our Client Care Programme as we expand and scale it in line with our firm-wide strategy and growth plans. Your proactive approach will support the efficient day-to-day running of the programme, helping us achieve our goals and targets. We value ideas from all levels, so you'll have the opportunity to make a real impact. You'll be supported in your career development and work collaboratively with stakeholders across the business, focusing on the retention, development, and growth of the firm's priority and strategic accounts. In this role you'll: Work with the Senior Client Care Manager and senior stakeholders to deliver a structured, firm-wide approach to client feedback and development - ensuring processes are followed and engagement is maintained across the business. Work closely with our Clients and Markets Partners and our Marketing and Business Development teams to ensure alignment with our firm-wide strategy model and Stream growth plans. Support the development and day-to-day management of the Senior Client Care Executive. Project manage client feedback survey cycles, including internal comms, processing nominations, monitoring responses, and generating reports. Analyse client feedback and insight data, providing strategic recommendations for service improvements, competitor intel, and new business opportunities. Create department briefing packs, presentations and reports. Present feedback findings at department meetings as required. Collaborate with the Database Office to build and maintain reporting dashboards in Power BI and utilise the Dynamics 360 CRM system. Keep up to date with market knowledge, including sector and competitor activity, sharing insights and best practice with the Client Care and MSC teams. You'll be someone with: Excellent communication, relationship and stakeholder management skills - A people person with an ability to communicate confidently with colleagues and clients from all levels and backgrounds. A commercial mindset - You are innovative and bold with a level of creativity when it comes to problem solving and thinking of new programme development opportunities. Strong analytical skills and attention to detail - You are comfortable working with large data sets in Excel and comfortable using data systems like Power BI, Power Automate, and Power Apps. Experience using feedback platforms such as Qualtrics, Questback, MS Forms or similar - You can build and manage online surveys using advanced tools. Project management experience with the ability to manage multiple projects with critical deadlines - You are well organised and have good time management skills. Experience handling sensitive data - You are trustworthy and able to maintain confidentiality. Professional, flexible, and a team player - You are self-motivated, resilient and have a strong work ethic. Experience conducting client interviews - You have strong listening skills and comfortable speaking with senior contacts about their experiences, creating feedback reports, and communicating actions with internal stakeholders (desirable). Experience working in a professional services environment (desirable). We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 23, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Marketing and Business Development team is the driving force behind the creativity and growth at BDO. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who enjoys team leadership and is both comfortable working proactively and managing your own workload, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. Client Care works closely with Marketing, Business Development, and Key Account Management teams to support BDO's strategy and growth ambitions. You'll report to the Senior Client Care Manager and be responsible for the delivery our firm-wide client care programme. You'll also manage one direct report, a Senior Client Care Executive. Our Client Care Programme is central to our commitment to high-quality engagements, exceptional client service, and continuous improvement. Core activities include listening to our clients and collecting feedback through in-depth interviews and online surveys. We analyse this feedback and use it to drive service improvements. and strategic planning. We are seeking a Client Care Associate Manager to play a key role in the success of our Client Care Programme as we expand and scale it in line with our firm-wide strategy and growth plans. Your proactive approach will support the efficient day-to-day running of the programme, helping us achieve our goals and targets. We value ideas from all levels, so you'll have the opportunity to make a real impact. You'll be supported in your career development and work collaboratively with stakeholders across the business, focusing on the retention, development, and growth of the firm's priority and strategic accounts. In this role you'll: Work with the Senior Client Care Manager and senior stakeholders to deliver a structured, firm-wide approach to client feedback and development - ensuring processes are followed and engagement is maintained across the business. Work closely with our Clients and Markets Partners and our Marketing and Business Development teams to ensure alignment with our firm-wide strategy model and Stream growth plans. Support the development and day-to-day management of the Senior Client Care Executive. Project manage client feedback survey cycles, including internal comms, processing nominations, monitoring responses, and generating reports. Analyse client feedback and insight data, providing strategic recommendations for service improvements, competitor intel, and new business opportunities. Create department briefing packs, presentations and reports. Present feedback findings at department meetings as required. Collaborate with the Database Office to build and maintain reporting dashboards in Power BI and utilise the Dynamics 360 CRM system. Keep up to date with market knowledge, including sector and competitor activity, sharing insights and best practice with the Client Care and MSC teams. You'll be someone with: Excellent communication, relationship and stakeholder management skills - A people person with an ability to communicate confidently with colleagues and clients from all levels and backgrounds. A commercial mindset - You are innovative and bold with a level of creativity when it comes to problem solving and thinking of new programme development opportunities. Strong analytical skills and attention to detail - You are comfortable working with large data sets in Excel and comfortable using data systems like Power BI, Power Automate, and Power Apps. Experience using feedback platforms such as Qualtrics, Questback, MS Forms or similar - You can build and manage online surveys using advanced tools. Project management experience with the ability to manage multiple projects with critical deadlines - You are well organised and have good time management skills. Experience handling sensitive data - You are trustworthy and able to maintain confidentiality. Professional, flexible, and a team player - You are self-motivated, resilient and have a strong work ethic. Experience conducting client interviews - You have strong listening skills and comfortable speaking with senior contacts about their experiences, creating feedback reports, and communicating actions with internal stakeholders (desirable). Experience working in a professional services environment (desirable). We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
IT Account Director - Home-Based with National Travel - £75K-£100K + Double OTE Are you a senior IT sales professional with a proven track record in enterprise IT sales? Do you excel at developing strategic relationships and driving revenue growth at scale? We're looking for an IT Account Director to lead key customer accounts, expand business opportunities, and contribute to the success of a growin click apply for full job details
Jun 23, 2025
Full time
IT Account Director - Home-Based with National Travel - £75K-£100K + Double OTE Are you a senior IT sales professional with a proven track record in enterprise IT sales? Do you excel at developing strategic relationships and driving revenue growth at scale? We're looking for an IT Account Director to lead key customer accounts, expand business opportunities, and contribute to the success of a growin click apply for full job details
Sales Account Director at Ad Tech SaaS Platform Exciting opportunity to join a market-leading AdTech platform, who are looking to expand their sales team in the UK. The Company: Global presence across New York, LA, London and Barcelona Clients include Heineken, Apple, Honda and Xero Fantastic company culture - Awarded Great Place to Work Award 100% self-serve SaaS platform The Role: Reporting directly into the VP Sales driving revenue across the digital advertising space in the UK and EMEA A team player with a passion for digital advertising you will be actively seeking out new business opportunities and driving new revenue from existing agencies and clients Working in collaboration with the senior leadership team to create sales strategies Skills and Experience: Previous expertise in selling programmatic, social and creative AdTech solutions You will have experiences in prospecting and closing new business as well as driving new revenue from existing clients With an established strong network of contacts across both agencies and clients direct Have the ability to pitch and close as solution sale Proven track record of meeting and exceeding sales targets If you feel you have the relevant experience please reply to this advert or email your CV to Not right? Have a look at some of our other Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally. Our Sales Team are specialists in digital technology and SaaS industry and work with a range of companies from disruptive fintech's to established marketing SaaS platforms and rapidly growing ad technology tools to digital marketplaces. The key roles they hire for are Vice President Sales, Senior Sales, Account Executive, Business Development, Inside Sales, Customer Success Manager and Sales Director. Our portfolio of roles includes a variety of individual contributor and management roles.
Jun 23, 2025
Full time
Sales Account Director at Ad Tech SaaS Platform Exciting opportunity to join a market-leading AdTech platform, who are looking to expand their sales team in the UK. The Company: Global presence across New York, LA, London and Barcelona Clients include Heineken, Apple, Honda and Xero Fantastic company culture - Awarded Great Place to Work Award 100% self-serve SaaS platform The Role: Reporting directly into the VP Sales driving revenue across the digital advertising space in the UK and EMEA A team player with a passion for digital advertising you will be actively seeking out new business opportunities and driving new revenue from existing agencies and clients Working in collaboration with the senior leadership team to create sales strategies Skills and Experience: Previous expertise in selling programmatic, social and creative AdTech solutions You will have experiences in prospecting and closing new business as well as driving new revenue from existing clients With an established strong network of contacts across both agencies and clients direct Have the ability to pitch and close as solution sale Proven track record of meeting and exceeding sales targets If you feel you have the relevant experience please reply to this advert or email your CV to Not right? Have a look at some of our other Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally. Our Sales Team are specialists in digital technology and SaaS industry and work with a range of companies from disruptive fintech's to established marketing SaaS platforms and rapidly growing ad technology tools to digital marketplaces. The key roles they hire for are Vice President Sales, Senior Sales, Account Executive, Business Development, Inside Sales, Customer Success Manager and Sales Director. Our portfolio of roles includes a variety of individual contributor and management roles.
Associate Director - Event Staffing (UK Operations) Location: Bollington, Cheshire Salary: £55,000-£70,000 DOE + performance bonus up to £15,000 (uncapped yearly increase, salary review in 6months) + share scheme year 2. Contract: Full-time, Permanent About Flair Events People Flair Events People is a high-performing event staffing agency supplying exceptional teams to the UK's biggest live events, from sports and hospitality to promotions and festivals. With over 600 contracts annually, our reputation is built on trust, reliability, and the passion of our people. We combine the strength of an established brand with the energy of a hands-on team. A Rare Leadership Opportunity This is a once-in-a-career chance to take the reins of a well-established business during a major growth phase. We are actively investing in growth and recently secured several long-term projects so for the right person, this is a serious, high-impact role with genuine earning potential. The Role A senior leadership position ideal for an experienced operations or staffing focused manager from a high-volume temporary labour or event background. You'll be accountable for UK operations managing a growing head-office team, leading client workforce planning, service delivery and compliance. Reporting to the overseas-based owner and working closely with Sales and Staffing operations Managers, you'll have the autonomy to drive results from day one. Key Responsibilities Lead all aspects of temporary staffing operations, including recruitment, workforce supply and planning and post-event debriefs Client focused to ensure event teams are deployed efficiently, briefed, and performance-ready. Partner with Sales and Ops teams to support the successful growth of client accounts and live activations Monitor profitability, performance metrics, and operational KPIs Represent Flair at executive-level client meetings, proposals, and strategic reviews Triage issues to deliver solutions throughout the business. What We're Looking For A leader ready to take full ownership of a branch and drive long-term success Strong operational and strategic decision-making capability. Proven experience in a senior leadership or director-level role specifically within people managment and ideally in events, hospitality, or logistics Deep understanding of workforce planning, live event logistics, and client relationship management Solutions-driven and people-focused Proactive, control freak organsiation level. Comfortable working across multiple systems and reporting platforms What We Offer Visibility at the top table from day one, with influence over company-wide decisions Competitive salary: £55,000-£70,000 DOE (6 mon review) Performance bonus tied to revenue and profitability growth, with potential to earn £10,000-£15,000 based on results in year 1. Uncapped possibilities. Full operational autonomy with strategic support from the owner and Head of Sales Office-based with one hybrid working day per week after induction. Calm, countryside office setting in Bollington - ideal for focused leadership without city centre distractions Travel flexibility to avoid traffic hot spots Strong potential for a permanent Managing Director position Employee share scheme offered from year two This role demands full commitment and rewards it generously. If you're driven, resilient, and ready to lead like an owner, this is your moment. Apply now via Reed or reach out confidentially to discuss.
Jun 23, 2025
Full time
Associate Director - Event Staffing (UK Operations) Location: Bollington, Cheshire Salary: £55,000-£70,000 DOE + performance bonus up to £15,000 (uncapped yearly increase, salary review in 6months) + share scheme year 2. Contract: Full-time, Permanent About Flair Events People Flair Events People is a high-performing event staffing agency supplying exceptional teams to the UK's biggest live events, from sports and hospitality to promotions and festivals. With over 600 contracts annually, our reputation is built on trust, reliability, and the passion of our people. We combine the strength of an established brand with the energy of a hands-on team. A Rare Leadership Opportunity This is a once-in-a-career chance to take the reins of a well-established business during a major growth phase. We are actively investing in growth and recently secured several long-term projects so for the right person, this is a serious, high-impact role with genuine earning potential. The Role A senior leadership position ideal for an experienced operations or staffing focused manager from a high-volume temporary labour or event background. You'll be accountable for UK operations managing a growing head-office team, leading client workforce planning, service delivery and compliance. Reporting to the overseas-based owner and working closely with Sales and Staffing operations Managers, you'll have the autonomy to drive results from day one. Key Responsibilities Lead all aspects of temporary staffing operations, including recruitment, workforce supply and planning and post-event debriefs Client focused to ensure event teams are deployed efficiently, briefed, and performance-ready. Partner with Sales and Ops teams to support the successful growth of client accounts and live activations Monitor profitability, performance metrics, and operational KPIs Represent Flair at executive-level client meetings, proposals, and strategic reviews Triage issues to deliver solutions throughout the business. What We're Looking For A leader ready to take full ownership of a branch and drive long-term success Strong operational and strategic decision-making capability. Proven experience in a senior leadership or director-level role specifically within people managment and ideally in events, hospitality, or logistics Deep understanding of workforce planning, live event logistics, and client relationship management Solutions-driven and people-focused Proactive, control freak organsiation level. Comfortable working across multiple systems and reporting platforms What We Offer Visibility at the top table from day one, with influence over company-wide decisions Competitive salary: £55,000-£70,000 DOE (6 mon review) Performance bonus tied to revenue and profitability growth, with potential to earn £10,000-£15,000 based on results in year 1. Uncapped possibilities. Full operational autonomy with strategic support from the owner and Head of Sales Office-based with one hybrid working day per week after induction. Calm, countryside office setting in Bollington - ideal for focused leadership without city centre distractions Travel flexibility to avoid traffic hot spots Strong potential for a permanent Managing Director position Employee share scheme offered from year two This role demands full commitment and rewards it generously. If you're driven, resilient, and ready to lead like an owner, this is your moment. Apply now via Reed or reach out confidentially to discuss.
Sales Director at Mobile Advertising Programmatic Platform If you are a human seeing this field, please leave it empty. A global leader in mobile advertising and gaming is looking for a Sales Director to lead the new business growth across UK&I and EU markets. THE COMPANY: True Machine Learning proprietary technology Technology seen as the 'next generation' in mobile advertising Over 100% YoY growth Highly profitable business Huge client list with most of the biggest gaming apps globally Global office Great company culture, 4.5 stars on Glassdoor THE ROLE: Working alongside senior leadership to develop sales strategy Senior IC role for the UK&I and EU new business team Change to build a team beneath you Collaboration with the biggest global apps Fully flexible working environment Above average base salary and 100% uncapped commission SKILLS & EXPERIENCE: Strong experience selling advertising technology to mobile app developers Knowledge of UK&I and EU markets with connections with brands and app developers Proven track record of working towards & surpassing targets If you have the required experience for this role please reply to this advert or email for more information. Not right? Have a look at some of our other Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally. Our Sales Team are specialists in digital technology and SaaS industry and work with a range of companies from disruptive fintech's to established marketing SaaS platforms and rapidly growing ad technology tools to digital marketplaces. The key roles they hire for are Vice President Sales, Senior Sales, Account Executive, Business Development, Inside Sales, Customer Success Manager and Sales Director. Our portfolio of roles includes a variety of individual contributor and management roles.
Jun 23, 2025
Full time
Sales Director at Mobile Advertising Programmatic Platform If you are a human seeing this field, please leave it empty. A global leader in mobile advertising and gaming is looking for a Sales Director to lead the new business growth across UK&I and EU markets. THE COMPANY: True Machine Learning proprietary technology Technology seen as the 'next generation' in mobile advertising Over 100% YoY growth Highly profitable business Huge client list with most of the biggest gaming apps globally Global office Great company culture, 4.5 stars on Glassdoor THE ROLE: Working alongside senior leadership to develop sales strategy Senior IC role for the UK&I and EU new business team Change to build a team beneath you Collaboration with the biggest global apps Fully flexible working environment Above average base salary and 100% uncapped commission SKILLS & EXPERIENCE: Strong experience selling advertising technology to mobile app developers Knowledge of UK&I and EU markets with connections with brands and app developers Proven track record of working towards & surpassing targets If you have the required experience for this role please reply to this advert or email for more information. Not right? Have a look at some of our other Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally. Our Sales Team are specialists in digital technology and SaaS industry and work with a range of companies from disruptive fintech's to established marketing SaaS platforms and rapidly growing ad technology tools to digital marketplaces. The key roles they hire for are Vice President Sales, Senior Sales, Account Executive, Business Development, Inside Sales, Customer Success Manager and Sales Director. Our portfolio of roles includes a variety of individual contributor and management roles.
Sales Director - Market Research Central London (Hybrid, 3 office days) £65-75k + strong commission Exciting role for a commercially savvy sales professional who's passionate about the power of insight! This is a key Sales Director role within a dynamic, fast-paced market research agency. If you love the buzz of agency life, have a proven track record in new business development gained in the market research sector and are confident navigating the full sales cycle, from prospecting to pitching and closing, this could be a fantastic fit. We're looking for someone proactive and strategic, who brings energy and ideas to the table and can identify and unlock opportunities across a diverse agency landscape. You'll be taking ownership of a strong portfolio of clients across advertising, marketing and creative agencies, driving new revenue, growing relationships and working closely with an expert research and operations team who deliver standout research both in the UK and internationally. This role is perfect for you if you love developing new business, thrive on autonomy but are also a collaborative team player, someone who is great with clients, and brings a positive, professional approach. You'll be part of a values-led organisation that champions creativity, integrity, and impact; it's an opportunity that offers plenty of variety and the chance to really shape your role and grow with the business. London-based with hybrid working and a generous commission scheme, this is a brilliant opportunity for an ambitious Sales Professional ready to take the reins and make their mark. To apply or for further information please contact Deborah Lewis, Senior Partner, Resources Group on or call . Applications will only be considered from those based in the UK with current UK working rights. About Resources Group With over twenty five years' experience helping thousands of Researchers, Insight Specialists and Data Analysts in their career moves, no one has better knowledge of the Market Research, Insights and Marketing Strategy job market than Resources Group. Our consultants take the time to understand your career aims and are dedicated to providing impartial advice and finding you the best career move, with access to an unrivalled range of opportunities with top employers in the sector - visit our website for many more options! Resources Group's Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background
Jun 22, 2025
Full time
Sales Director - Market Research Central London (Hybrid, 3 office days) £65-75k + strong commission Exciting role for a commercially savvy sales professional who's passionate about the power of insight! This is a key Sales Director role within a dynamic, fast-paced market research agency. If you love the buzz of agency life, have a proven track record in new business development gained in the market research sector and are confident navigating the full sales cycle, from prospecting to pitching and closing, this could be a fantastic fit. We're looking for someone proactive and strategic, who brings energy and ideas to the table and can identify and unlock opportunities across a diverse agency landscape. You'll be taking ownership of a strong portfolio of clients across advertising, marketing and creative agencies, driving new revenue, growing relationships and working closely with an expert research and operations team who deliver standout research both in the UK and internationally. This role is perfect for you if you love developing new business, thrive on autonomy but are also a collaborative team player, someone who is great with clients, and brings a positive, professional approach. You'll be part of a values-led organisation that champions creativity, integrity, and impact; it's an opportunity that offers plenty of variety and the chance to really shape your role and grow with the business. London-based with hybrid working and a generous commission scheme, this is a brilliant opportunity for an ambitious Sales Professional ready to take the reins and make their mark. To apply or for further information please contact Deborah Lewis, Senior Partner, Resources Group on or call . Applications will only be considered from those based in the UK with current UK working rights. About Resources Group With over twenty five years' experience helping thousands of Researchers, Insight Specialists and Data Analysts in their career moves, no one has better knowledge of the Market Research, Insights and Marketing Strategy job market than Resources Group. Our consultants take the time to understand your career aims and are dedicated to providing impartial advice and finding you the best career move, with access to an unrivalled range of opportunities with top employers in the sector - visit our website for many more options! Resources Group's Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background
Account Director / Senior Account Manager - leading b2b fashion portfolio Job Sector Contract Type Permanent Location London Up to £45k basic plus uncapped commission Job Reference Media IQ-Fashion219 Do you have 4+ years b2b multiplatform media sales experience? Are you used to taking a customer-centric approach to delivering advertising/sponsorship solutions? Do you have a high level of articulation and a proven track record of success? If yes, please read on The Company A highly established, large and innovative media corporation with strong training and development and an entrepreneurial spirit running through the company. They have a good social side to the company and progression for good performers can be rapid. The Role of Account Director / Senior Account Manager As Account Director / Senior Account Manager you will split your time between growing existing accounts and winning new business. Your clients will range from direct brands, to fashion suppliers to retailers like ebay and Amazon etc. You will be taking a customer-centric approach to delivering advertising and sponsorship solutions spanning print, digital and events (awards, conferences, roundtables etc). You will therefore be used to building and securing multiplatform solutions in your current role. Requirements for this Account Director / Senior Account Manager role 4+ years b2b multiplatform media sales experience or event sales experience You MUST have experience of selling to the fashion sector (and therefore have contacts) Polished, highly articulate and highly motivated Driven, eager to learn and develop and confident Experience of working in a fast paced media sales environment Stable career history Highly presentable Customer-centric approach to sales If you think that you could be the candidate our client is looking for, please get in touch.
Jun 22, 2025
Full time
Account Director / Senior Account Manager - leading b2b fashion portfolio Job Sector Contract Type Permanent Location London Up to £45k basic plus uncapped commission Job Reference Media IQ-Fashion219 Do you have 4+ years b2b multiplatform media sales experience? Are you used to taking a customer-centric approach to delivering advertising/sponsorship solutions? Do you have a high level of articulation and a proven track record of success? If yes, please read on The Company A highly established, large and innovative media corporation with strong training and development and an entrepreneurial spirit running through the company. They have a good social side to the company and progression for good performers can be rapid. The Role of Account Director / Senior Account Manager As Account Director / Senior Account Manager you will split your time between growing existing accounts and winning new business. Your clients will range from direct brands, to fashion suppliers to retailers like ebay and Amazon etc. You will be taking a customer-centric approach to delivering advertising and sponsorship solutions spanning print, digital and events (awards, conferences, roundtables etc). You will therefore be used to building and securing multiplatform solutions in your current role. Requirements for this Account Director / Senior Account Manager role 4+ years b2b multiplatform media sales experience or event sales experience You MUST have experience of selling to the fashion sector (and therefore have contacts) Polished, highly articulate and highly motivated Driven, eager to learn and develop and confident Experience of working in a fast paced media sales environment Stable career history Highly presentable Customer-centric approach to sales If you think that you could be the candidate our client is looking for, please get in touch.
About Us BullionByPost is the UK's leading online precious metals retailer, specialising in gold and silver investment products. Renowned for outstanding customer service, our mission is to make bullion investment accessible to everyone. As we grow, we're looking for an experienced and motivated UK Sales Manager to lead our Sales & Customer Service team, drive revenue, and enhance customer satisfaction. About the Role We're seeking a hands-on and driven individual to manage the day-to-day operations of our Sales and Customer Service team. Reporting to the Director of Sales & AI, you will ensure that customers receive exceptional service and that team performance aligns with our high standards. This role involves leading a team that primarily handles busy phone lines, managing a high volume of calls, and ensuring that customer queries are resolved efficiently. It's a pivotal role, combining leadership, operational management, and direct customer engagement. While prior knowledge of the bullion industry isn't essential; a keen interest in investing, economics, and the gold market is crucial. Some Saturday working is required, agreed in advance by rota. Key Responsibilities Lead the Sales & Customer Service team, ensuring calls and emails are answered promptly and customer queries are resolved efficiently. Monitor call statistics and ensure exceptional service delivery. Conduct regular 1-2-1s and provide real-time feedback to support team development. Engage with customers to stay attuned to their needs and expectations. Identify and implement process improvements to enhance customer experience. Manage refunds, goodwill gestures, and monitor review platforms such as Trustpilot. Collaborate with Compliance to safeguard against fraud and uphold company policies. Communicate brand messages, including updates on products and services, to customers. Address team performance, conduct, and grievance matters with HR support as needed. Present customer service performance updates to senior management. What We're Looking For Proven experience in a sales or customer service management role. Exceptional leadership and communication skills. Analytical mindset with the ability to assess team performance and implement improvements. Passion for delivering excellent customer service and developing high-performing teams. Interest in the bullion industry and awareness of market trends is highly desirable. What We Offer Competitive salary and benefits package. Opportunity to work in a fast-paced and growing business. Collaborative and supportive team environment. Training and development opportunities to further your career. If you're ready to take on a challenging and rewarding role with the UK's leading bullion retailer, apply today! About the Company Joining Jewellery Quarter Bullion Ltd, you will become part of an exciting, entrepreneurial business which over the last 15 years has grown our flagship brand, BullionByPost.co.uk, to become the UK's no.1 online gold and silver bullion dealer. With a turnover of £300m annually, we have established a significant presence across Europe and the United States with our comprehensive portfolio of brands as part of our rapidly expanding international footprint.We provide customers with the opportunity to buy and sell precious metals with ease and confidence. Our commitment to transparent pricing, customer education, and exceptional service sets us apart in the industry. We Value:INTEGRITY - We're committed to earning trust, doing what is right, acting like owners, and holding ourselves to the highest standards.AGILITY - With a focus on speed and adaptability, we value progress over perfection and are continuously learning and improving.AMBITION - We push boundaries, make bold bets, and strive to be the best in every aspect.CLARITY - Through straightforward communication and well-understood goals, we encourage ideas and value honesty.EFFICIENCY - Resourcefulness and frugality are our cornerstones. We aim to extract maximum value with minimum input.
Jun 22, 2025
Full time
About Us BullionByPost is the UK's leading online precious metals retailer, specialising in gold and silver investment products. Renowned for outstanding customer service, our mission is to make bullion investment accessible to everyone. As we grow, we're looking for an experienced and motivated UK Sales Manager to lead our Sales & Customer Service team, drive revenue, and enhance customer satisfaction. About the Role We're seeking a hands-on and driven individual to manage the day-to-day operations of our Sales and Customer Service team. Reporting to the Director of Sales & AI, you will ensure that customers receive exceptional service and that team performance aligns with our high standards. This role involves leading a team that primarily handles busy phone lines, managing a high volume of calls, and ensuring that customer queries are resolved efficiently. It's a pivotal role, combining leadership, operational management, and direct customer engagement. While prior knowledge of the bullion industry isn't essential; a keen interest in investing, economics, and the gold market is crucial. Some Saturday working is required, agreed in advance by rota. Key Responsibilities Lead the Sales & Customer Service team, ensuring calls and emails are answered promptly and customer queries are resolved efficiently. Monitor call statistics and ensure exceptional service delivery. Conduct regular 1-2-1s and provide real-time feedback to support team development. Engage with customers to stay attuned to their needs and expectations. Identify and implement process improvements to enhance customer experience. Manage refunds, goodwill gestures, and monitor review platforms such as Trustpilot. Collaborate with Compliance to safeguard against fraud and uphold company policies. Communicate brand messages, including updates on products and services, to customers. Address team performance, conduct, and grievance matters with HR support as needed. Present customer service performance updates to senior management. What We're Looking For Proven experience in a sales or customer service management role. Exceptional leadership and communication skills. Analytical mindset with the ability to assess team performance and implement improvements. Passion for delivering excellent customer service and developing high-performing teams. Interest in the bullion industry and awareness of market trends is highly desirable. What We Offer Competitive salary and benefits package. Opportunity to work in a fast-paced and growing business. Collaborative and supportive team environment. Training and development opportunities to further your career. If you're ready to take on a challenging and rewarding role with the UK's leading bullion retailer, apply today! About the Company Joining Jewellery Quarter Bullion Ltd, you will become part of an exciting, entrepreneurial business which over the last 15 years has grown our flagship brand, BullionByPost.co.uk, to become the UK's no.1 online gold and silver bullion dealer. With a turnover of £300m annually, we have established a significant presence across Europe and the United States with our comprehensive portfolio of brands as part of our rapidly expanding international footprint.We provide customers with the opportunity to buy and sell precious metals with ease and confidence. Our commitment to transparent pricing, customer education, and exceptional service sets us apart in the industry. We Value:INTEGRITY - We're committed to earning trust, doing what is right, acting like owners, and holding ourselves to the highest standards.AGILITY - With a focus on speed and adaptability, we value progress over perfection and are continuously learning and improving.AMBITION - We push boundaries, make bold bets, and strive to be the best in every aspect.CLARITY - Through straightforward communication and well-understood goals, we encourage ideas and value honesty.EFFICIENCY - Resourcefulness and frugality are our cornerstones. We aim to extract maximum value with minimum input.
About Us BullionByPost is the UK's leading online precious metals retailer, specialising in gold and silver investment products. Renowned for outstanding customer service, our mission is to make bullion investment accessible to everyone. As we grow, we're looking for an experienced and motivated UK Sales Manager to lead our Sales & Customer Service team, drive revenue, and enhance customer satisfaction. About the Role We're seeking a hands-on and driven individual to manage the day-to-day operations of our Sales and Customer Service team. Reporting to the Director of Sales & AI, you will ensure that customers receive exceptional service and that team performance aligns with our high standards. This role involves leading a team that primarily handles busy phone lines, managing a high volume of calls, and ensuring that customer queries are resolved efficiently. It's a pivotal role, combining leadership, operational management, and direct customer engagement. While prior knowledge of the bullion industry isn't essential; a keen interest in investing, economics, and the gold market is crucial. Some Saturday working is required, agreed in advance by rota. Key Responsibilities Lead the Sales & Customer Service team, ensuring calls and emails are answered promptly and customer queries are resolved efficiently. Monitor call statistics and ensure exceptional service delivery. Conduct regular 1-2-1s and provide real-time feedback to support team development. Engage with customers to stay attuned to their needs and expectations. Identify and implement process improvements to enhance customer experience. Manage refunds, goodwill gestures, and monitor review platforms such as Trustpilot. Collaborate with Compliance to safeguard against fraud and uphold company policies. Communicate brand messages, including updates on products and services, to customers. Address team performance, conduct, and grievance matters with HR support as needed. Present customer service performance updates to senior management. What We're Looking For Proven experience in a sales or customer service management role. Exceptional leadership and communication skills. Analytical mindset with the ability to assess team performance and implement improvements. Passion for delivering excellent customer service and developing high-performing teams. Interest in the bullion industry and awareness of market trends is highly desirable. What We Offer Competitive salary and benefits package. Opportunity to work in a fast-paced and growing business. Collaborative and supportive team environment. Training and development opportunities to further your career. If you're ready to take on a challenging and rewarding role with the UK's leading bullion retailer, apply today! About the Company Joining Jewellery Quarter Bullion Ltd, you will become part of an exciting, entrepreneurial business which over the last 15 years has grown our flagship brand, BullionByPost.co.uk, to become the UK's no.1 online gold and silver bullion dealer. With a turnover of £300m annually, we have established a significant presence across Europe and the United States with our comprehensive portfolio of brands as part of our rapidly expanding international footprint.We provide customers with the opportunity to buy and sell precious metals with ease and confidence. Our commitment to transparent pricing, customer education, and exceptional service sets us apart in the industry. We Value:INTEGRITY - We're committed to earning trust, doing what is right, acting like owners, and holding ourselves to the highest standards.AGILITY - With a focus on speed and adaptability, we value progress over perfection and are continuously learning and improving.AMBITION - We push boundaries, make bold bets, and strive to be the best in every aspect.CLARITY - Through straightforward communication and well-understood goals, we encourage ideas and value honesty.EFFICIENCY - Resourcefulness and frugality are our cornerstones. We aim to extract maximum value with minimum input.
Jun 22, 2025
Full time
About Us BullionByPost is the UK's leading online precious metals retailer, specialising in gold and silver investment products. Renowned for outstanding customer service, our mission is to make bullion investment accessible to everyone. As we grow, we're looking for an experienced and motivated UK Sales Manager to lead our Sales & Customer Service team, drive revenue, and enhance customer satisfaction. About the Role We're seeking a hands-on and driven individual to manage the day-to-day operations of our Sales and Customer Service team. Reporting to the Director of Sales & AI, you will ensure that customers receive exceptional service and that team performance aligns with our high standards. This role involves leading a team that primarily handles busy phone lines, managing a high volume of calls, and ensuring that customer queries are resolved efficiently. It's a pivotal role, combining leadership, operational management, and direct customer engagement. While prior knowledge of the bullion industry isn't essential; a keen interest in investing, economics, and the gold market is crucial. Some Saturday working is required, agreed in advance by rota. Key Responsibilities Lead the Sales & Customer Service team, ensuring calls and emails are answered promptly and customer queries are resolved efficiently. Monitor call statistics and ensure exceptional service delivery. Conduct regular 1-2-1s and provide real-time feedback to support team development. Engage with customers to stay attuned to their needs and expectations. Identify and implement process improvements to enhance customer experience. Manage refunds, goodwill gestures, and monitor review platforms such as Trustpilot. Collaborate with Compliance to safeguard against fraud and uphold company policies. Communicate brand messages, including updates on products and services, to customers. Address team performance, conduct, and grievance matters with HR support as needed. Present customer service performance updates to senior management. What We're Looking For Proven experience in a sales or customer service management role. Exceptional leadership and communication skills. Analytical mindset with the ability to assess team performance and implement improvements. Passion for delivering excellent customer service and developing high-performing teams. Interest in the bullion industry and awareness of market trends is highly desirable. What We Offer Competitive salary and benefits package. Opportunity to work in a fast-paced and growing business. Collaborative and supportive team environment. Training and development opportunities to further your career. If you're ready to take on a challenging and rewarding role with the UK's leading bullion retailer, apply today! About the Company Joining Jewellery Quarter Bullion Ltd, you will become part of an exciting, entrepreneurial business which over the last 15 years has grown our flagship brand, BullionByPost.co.uk, to become the UK's no.1 online gold and silver bullion dealer. With a turnover of £300m annually, we have established a significant presence across Europe and the United States with our comprehensive portfolio of brands as part of our rapidly expanding international footprint.We provide customers with the opportunity to buy and sell precious metals with ease and confidence. Our commitment to transparent pricing, customer education, and exceptional service sets us apart in the industry. We Value:INTEGRITY - We're committed to earning trust, doing what is right, acting like owners, and holding ourselves to the highest standards.AGILITY - With a focus on speed and adaptability, we value progress over perfection and are continuously learning and improving.AMBITION - We push boundaries, make bold bets, and strive to be the best in every aspect.CLARITY - Through straightforward communication and well-understood goals, we encourage ideas and value honesty.EFFICIENCY - Resourcefulness and frugality are our cornerstones. We aim to extract maximum value with minimum input.
Home Hardware Scotland Ltd
Bridge Of Weir, Renfrewshire
Shop Manager - Bridge of Weir - 40 Hours Description At Wright's Home Hardware, we take great pride in delivering outstanding customer service within a friendly and welcoming environment. As the Shop Manager, your primary responsibilities include: Customer Service: To provide outstanding level of customer service in a friendly and relaxed atmosphere Sales Growth: Liaise with the Operations Manager and Buyers within Wrights and Home Hardware to develop the full sales potential of the site Team Building: You will be responsible people management, to build and support a first-class team of staff across the site, and to set a good example to the rest of the team Operational Efficiency: You will be responsible for assisting with site maintenance, health and safety compliance, and carry out all shop processes correctly Presentation: You will be responsible for making sure the presentation of the site is pristine, tidy, well organised, well signposted and well displayed depending on the retail season Responsibilities Site Management Open the shop for deliveries and staff each day to be ready to serve our first customer for 9am Be responsible for site security with key holding duties. Notification of key holder changes both temporary and permanent to the local police and to the Directors Oversee the running of the shop ensuring all cleaning and maintenance is carried out in accordance with Health and Safety Regulations and Guidance Maintain outstanding housekeeping levels within the shop Complete and ensure risk assessments are complied with. Ensure all general and recyclable waste is returned to Home Hardware (Scotland) Ltd in accordance with their waste procedure Carry out all duties relating to Health & Safety matters in accordance with the company's Health & Safety Policy Document in liaison with HR Services Scotland? Carry out all duties relating to Fire Safety matters in accordance with the company's Fire Action Plan Completing and ensuring risk assessments are complied with Keep the Stock Rooms clean, tidy and well organised If your shop has a van then you are responsible to ensure that the van is road worthy and up to date with servicing and MOT, prior to the road tax due date Carry out duties as required from time to time by the General Manager and/or Directors People Management Responsible for giving each employee their daily duties and areas to be working in Create a friendly, pleasant and welcoming environment for customers instore Lead team meeting's and communicate with shop staff Support the creation of a positive, pro-active team-working environment for staff Supervise staff in their duties or carry out these duties when A/L or other absences dictate Draw up the work rota ensuring that either the Manager, Assistant Shop Manager or Senior Sales Assistant is always on the premises and that the site is adequately staffed at all times Use Breathe HR software system correctly to promote the company's values and policies to staff and to support staff to carry out their duties Working with HR Department and HR Services Scotland with staffing issues following company policy and procedures. Operational Management Ensure shop is kept correctly stocked with goods in accordance with the merchandising and stock rotation procedures Be responsible for the transfer and receipt of goods moving between branches, maintaining the correct stock levels at all times Supervise the weekly Home Hardware and Gamma updates ensuring all ticket updates are replaced Help to promote the company website as an online brochure for shop customers to use Forward plan and diarise seasonal stock changes, shop windows displays, in-store displays, POS and ticketing requirements Maximise your shop window display ensuring that it is attractive to the eye and that all products are ticketed as appropriate Deal with all shop complaints / faulty products from customers if Department Managers are on A/L or off as part of 3-week rota Ensure pictures of the window displays are sent back to line manager Ensure all in-store displays are maintained to a high standard Ensure weekly stock checks are carried out Ensure all visible gaps are manually checked Depending on the weather, move stock to a more prominent position i.e Totes stand wheeled to the counter when it's raining or winter products at the counter when the temperature drops Work with Home Hardware's Marketing Dept and WHL Directors to develop additional local marketing opportunities or POS development Sales and Cost Management Agree and meet or exceed sales target set out by Area Manager Liaise with buyers on new stock lines and actively promote the disposal of obsolete stock lines Arrange in-store promotions in liaison with buyers or HH promotions Help drive additional sales by training staff to: Tactfully recommend useful products connected to the item that the customer is enquiring about or purchasing, Referring to the company's related products listImprove displays and sales processes Accurate management of shop monies including cashing up sheet, balancing and banking Carry out stock ordering, ensure stock control, merchandise buying and mark-ups are in line with current company policy Ensure that all goods are accounted for on HHSL invoices and direct supplier invoices before adding to the stock control system. Claim for any faulty, missing or incorrect goods following the appropriate procedure Ensuring an agreed maximum stock valuation level at your shop is not exceeded Be responsible for ongoing stock checks and organisation of annual stocktaking Ensure that all sales are charged at the correct price and paid for by customers and staff members Promote the company's delivery and click and collect service to shop customers Skills Required Management, leadership and team building skills Organisational skills and the ability to multitask and plan several months ahead A pro-active approach to selling Good time keeping Flexible in the hours you are able to work Ability to work with a variety of software packages Open to training and learning opportunities Personal Characteristics Excellent interpersonal skills and ability to build effective working relationships Be a self-starter who has the confidence to work under their own initiative Highly organised and detail minded in all tasks with a positive attitude in supporting the business Flexible approach to support business' delivery of long-term goals Job Location 29 Livery Walk, Bridge of Weir, PA11 3NN Employment Type Full-time Rota Week 1 - 33 Hours Mon: OFF Tues: 06.30am - 3.30pm Wed: 09.00am - 6.00pm Thurs: 09.00am - 6.00pm Fri: o6.30am - 3.30pm Sat: OFF Sun: OFF Week 2 - 41 Hours Mon: OFF Tues: 06.30am - 3.30pm Wed: 09.00am - 6.00pm Thurs: 09.00am - 6.00pm Fri: 06.30am - 3.30pm Sat: 09:00am - 6.00pm Sun: OFF Week 3 - 46 Hours Mon: OFF Tues: 06.30am - 3.30pm Wed: 09.00am - 6.00pm Thurs: 09.00am - 6.00pm Fri: 06.30am - 3.30pm Sat: 09.00am - 6.00pm Sun: 11.00am - 4.00pm Responsible To Area Manager and/or Operations Manager & Directors Generous staff discount across all products stocked Work place pension with The People's Pension Position: Shop Manager - Bridge of Weir - 40 Hours Name E-mail Phone Letter Add CV & Documents Add Phone Thank you for submitting your application.
Jun 22, 2025
Full time
Shop Manager - Bridge of Weir - 40 Hours Description At Wright's Home Hardware, we take great pride in delivering outstanding customer service within a friendly and welcoming environment. As the Shop Manager, your primary responsibilities include: Customer Service: To provide outstanding level of customer service in a friendly and relaxed atmosphere Sales Growth: Liaise with the Operations Manager and Buyers within Wrights and Home Hardware to develop the full sales potential of the site Team Building: You will be responsible people management, to build and support a first-class team of staff across the site, and to set a good example to the rest of the team Operational Efficiency: You will be responsible for assisting with site maintenance, health and safety compliance, and carry out all shop processes correctly Presentation: You will be responsible for making sure the presentation of the site is pristine, tidy, well organised, well signposted and well displayed depending on the retail season Responsibilities Site Management Open the shop for deliveries and staff each day to be ready to serve our first customer for 9am Be responsible for site security with key holding duties. Notification of key holder changes both temporary and permanent to the local police and to the Directors Oversee the running of the shop ensuring all cleaning and maintenance is carried out in accordance with Health and Safety Regulations and Guidance Maintain outstanding housekeeping levels within the shop Complete and ensure risk assessments are complied with. Ensure all general and recyclable waste is returned to Home Hardware (Scotland) Ltd in accordance with their waste procedure Carry out all duties relating to Health & Safety matters in accordance with the company's Health & Safety Policy Document in liaison with HR Services Scotland? Carry out all duties relating to Fire Safety matters in accordance with the company's Fire Action Plan Completing and ensuring risk assessments are complied with Keep the Stock Rooms clean, tidy and well organised If your shop has a van then you are responsible to ensure that the van is road worthy and up to date with servicing and MOT, prior to the road tax due date Carry out duties as required from time to time by the General Manager and/or Directors People Management Responsible for giving each employee their daily duties and areas to be working in Create a friendly, pleasant and welcoming environment for customers instore Lead team meeting's and communicate with shop staff Support the creation of a positive, pro-active team-working environment for staff Supervise staff in their duties or carry out these duties when A/L or other absences dictate Draw up the work rota ensuring that either the Manager, Assistant Shop Manager or Senior Sales Assistant is always on the premises and that the site is adequately staffed at all times Use Breathe HR software system correctly to promote the company's values and policies to staff and to support staff to carry out their duties Working with HR Department and HR Services Scotland with staffing issues following company policy and procedures. Operational Management Ensure shop is kept correctly stocked with goods in accordance with the merchandising and stock rotation procedures Be responsible for the transfer and receipt of goods moving between branches, maintaining the correct stock levels at all times Supervise the weekly Home Hardware and Gamma updates ensuring all ticket updates are replaced Help to promote the company website as an online brochure for shop customers to use Forward plan and diarise seasonal stock changes, shop windows displays, in-store displays, POS and ticketing requirements Maximise your shop window display ensuring that it is attractive to the eye and that all products are ticketed as appropriate Deal with all shop complaints / faulty products from customers if Department Managers are on A/L or off as part of 3-week rota Ensure pictures of the window displays are sent back to line manager Ensure all in-store displays are maintained to a high standard Ensure weekly stock checks are carried out Ensure all visible gaps are manually checked Depending on the weather, move stock to a more prominent position i.e Totes stand wheeled to the counter when it's raining or winter products at the counter when the temperature drops Work with Home Hardware's Marketing Dept and WHL Directors to develop additional local marketing opportunities or POS development Sales and Cost Management Agree and meet or exceed sales target set out by Area Manager Liaise with buyers on new stock lines and actively promote the disposal of obsolete stock lines Arrange in-store promotions in liaison with buyers or HH promotions Help drive additional sales by training staff to: Tactfully recommend useful products connected to the item that the customer is enquiring about or purchasing, Referring to the company's related products listImprove displays and sales processes Accurate management of shop monies including cashing up sheet, balancing and banking Carry out stock ordering, ensure stock control, merchandise buying and mark-ups are in line with current company policy Ensure that all goods are accounted for on HHSL invoices and direct supplier invoices before adding to the stock control system. Claim for any faulty, missing or incorrect goods following the appropriate procedure Ensuring an agreed maximum stock valuation level at your shop is not exceeded Be responsible for ongoing stock checks and organisation of annual stocktaking Ensure that all sales are charged at the correct price and paid for by customers and staff members Promote the company's delivery and click and collect service to shop customers Skills Required Management, leadership and team building skills Organisational skills and the ability to multitask and plan several months ahead A pro-active approach to selling Good time keeping Flexible in the hours you are able to work Ability to work with a variety of software packages Open to training and learning opportunities Personal Characteristics Excellent interpersonal skills and ability to build effective working relationships Be a self-starter who has the confidence to work under their own initiative Highly organised and detail minded in all tasks with a positive attitude in supporting the business Flexible approach to support business' delivery of long-term goals Job Location 29 Livery Walk, Bridge of Weir, PA11 3NN Employment Type Full-time Rota Week 1 - 33 Hours Mon: OFF Tues: 06.30am - 3.30pm Wed: 09.00am - 6.00pm Thurs: 09.00am - 6.00pm Fri: o6.30am - 3.30pm Sat: OFF Sun: OFF Week 2 - 41 Hours Mon: OFF Tues: 06.30am - 3.30pm Wed: 09.00am - 6.00pm Thurs: 09.00am - 6.00pm Fri: 06.30am - 3.30pm Sat: 09:00am - 6.00pm Sun: OFF Week 3 - 46 Hours Mon: OFF Tues: 06.30am - 3.30pm Wed: 09.00am - 6.00pm Thurs: 09.00am - 6.00pm Fri: 06.30am - 3.30pm Sat: 09.00am - 6.00pm Sun: 11.00am - 4.00pm Responsible To Area Manager and/or Operations Manager & Directors Generous staff discount across all products stocked Work place pension with The People's Pension Position: Shop Manager - Bridge of Weir - 40 Hours Name E-mail Phone Letter Add CV & Documents Add Phone Thank you for submitting your application.
MUST HAVES's - Significant Apex & Salesforce Experience with Java foundation - you have to be a coder. MUST HAVE - Financial Services Experience Job Title: Senior Developer Salary - 80-90k + Bonus Location: Hybrid / Remote Contract Type: Full-Time Department: Technology Overview We are seeking a highly skilled and motivated Senior Developer to play a key role in the development and enhancement of our in-house lending and risk management platform. This platform features a Salesforce backend integrated with a bespoke JavaScript web UI and connects to a variety of third-party APIs including Snowflake, Rutter, TrueLayer, GoCardless, Airwallex, and CreditSafe. This is an exciting opportunity to join a high-growth, technology-led business and contribute directly to the ongoing evolution of a proprietary enterprise system. Reporting to the Technology Director and working closely with the Chief Architect, you will be an integral member of a small but expert technology team. Key Responsibilities Architecture & Technical Design Lead the design and development of scalable and secure application components. Translate business and functional requirements into well-structured technical solutions. Serve as a subject matter expert across several in-house and partner platforms. Evaluate and integrate third-party APIs into our existing architecture. Collaborate with business analysts and technical team members to ensure solutions align with strategic goals. Development Write clean, efficient, and well-documented code using Apex, JavaScript, and Lightning Components. Maintain and expand Salesforce configuration including user and security model, custom fields, objects, and automation. Develop and consume REST APIs to facilitate integration with external platforms. Ensure high test coverage and performance by writing unit and integration test cases. Troubleshoot and resolve technical issues with a focus on long-term sustainability. Project Management & Team Support Lead or contribute to the full software development lifecycle: requirements, design, development, testing, and deployment. Manage technical tasks, risks, and dependencies across multiple projects. Provide technical leadership and mentorship to junior developers and peers. Communicate effectively with internal and external stakeholders to manage expectations and deliver outcomes on time. About You This role requires a mix of strong technical ability, architectural insight, and business understanding. You'll thrive in a fast-paced, entrepreneurial environment and enjoy tackling complex challenges with creative and practical solutions. Mandatory Requirements Minimum 7 years' experience in Java, Apex, SOQL, and Lightning Components (including JavaScript). Minimum 7 years' experience with Salesforce administration and configuration. Proven experience developing and consuming REST APIs. Background in Financial Services, FinTech, or similar industry. Strong understanding of the full SDLC, including QA, UAT, and deployment. Exceptional communication skills and ability to work with both technical and non-technical stakeholders. Desirable Experience Experience with Tableau or similar analytics tools. Familiarity with Snowflake or other data warehouse platforms. AWS and/or Amazon Lightsail knowledge. Previous leadership or project coordination experience. Experience with LAMP stack development. This is a diverse and high-impact role with plenty of opportunity to learn and grow. You'll work on a platform that's much more than a CRM-an enterprise-level system critical to our ongoing innovation and service delivery.
Jun 22, 2025
Full time
MUST HAVES's - Significant Apex & Salesforce Experience with Java foundation - you have to be a coder. MUST HAVE - Financial Services Experience Job Title: Senior Developer Salary - 80-90k + Bonus Location: Hybrid / Remote Contract Type: Full-Time Department: Technology Overview We are seeking a highly skilled and motivated Senior Developer to play a key role in the development and enhancement of our in-house lending and risk management platform. This platform features a Salesforce backend integrated with a bespoke JavaScript web UI and connects to a variety of third-party APIs including Snowflake, Rutter, TrueLayer, GoCardless, Airwallex, and CreditSafe. This is an exciting opportunity to join a high-growth, technology-led business and contribute directly to the ongoing evolution of a proprietary enterprise system. Reporting to the Technology Director and working closely with the Chief Architect, you will be an integral member of a small but expert technology team. Key Responsibilities Architecture & Technical Design Lead the design and development of scalable and secure application components. Translate business and functional requirements into well-structured technical solutions. Serve as a subject matter expert across several in-house and partner platforms. Evaluate and integrate third-party APIs into our existing architecture. Collaborate with business analysts and technical team members to ensure solutions align with strategic goals. Development Write clean, efficient, and well-documented code using Apex, JavaScript, and Lightning Components. Maintain and expand Salesforce configuration including user and security model, custom fields, objects, and automation. Develop and consume REST APIs to facilitate integration with external platforms. Ensure high test coverage and performance by writing unit and integration test cases. Troubleshoot and resolve technical issues with a focus on long-term sustainability. Project Management & Team Support Lead or contribute to the full software development lifecycle: requirements, design, development, testing, and deployment. Manage technical tasks, risks, and dependencies across multiple projects. Provide technical leadership and mentorship to junior developers and peers. Communicate effectively with internal and external stakeholders to manage expectations and deliver outcomes on time. About You This role requires a mix of strong technical ability, architectural insight, and business understanding. You'll thrive in a fast-paced, entrepreneurial environment and enjoy tackling complex challenges with creative and practical solutions. Mandatory Requirements Minimum 7 years' experience in Java, Apex, SOQL, and Lightning Components (including JavaScript). Minimum 7 years' experience with Salesforce administration and configuration. Proven experience developing and consuming REST APIs. Background in Financial Services, FinTech, or similar industry. Strong understanding of the full SDLC, including QA, UAT, and deployment. Exceptional communication skills and ability to work with both technical and non-technical stakeholders. Desirable Experience Experience with Tableau or similar analytics tools. Familiarity with Snowflake or other data warehouse platforms. AWS and/or Amazon Lightsail knowledge. Previous leadership or project coordination experience. Experience with LAMP stack development. This is a diverse and high-impact role with plenty of opportunity to learn and grow. You'll work on a platform that's much more than a CRM-an enterprise-level system critical to our ongoing innovation and service delivery.
Established, award winning creative studio-hub based in South Manchester is looking for a Group Creative Director or Executive Creative Director to shape and influence the future of this fast-paced agency. Based on-site in their impressive, purpose-built studio's. We are looking for a commercially driven, business minded creative leader who can drive change and strategy throughout the design, digital & artwork teams. You will be part of the SLT and managing teams of x45-50 in the studio. Your role will cover multiple aspects including - defining & executing long term creative vision, being a hands-on creative for fast-paced pitches, reviewing the studio to identify gaps and liaising with stakeholders, client services teams and clients. You will need to drive change, get people on-side, grow the studio team and develop & nurture internal talent. Key areas of your role will include: Strategic Leadership Creative Vision & Direction Team Leadership & Development Client & Stakeholder Collaboration Innovation & Industry Leadership Operational Collaboration You will need: 10 years experience in a senior creative leadership role Proven track record of driving creative excellence & delivering impactful design projects Experience of leading large-scale, high-profile creative campaigns across well-known brands and multi-channels eg: social, digital, print, AI & experiential Proficiency in creative software and an understanding of web, mobile, social, AI and print design best practices Expertise in creative direction, design, branding & visual storytelling Strong leadership & people management skills Exceptional creative vision & an in-depth passion for creativity & innovation Excellent communication, presentation and interpersonal skills, capable of influencing both internal & external stakeholders Ability to work within a fast-paced agency environment Ability to manage multiple projects simultaneously while maintaining high quality creative excellence If you're looking for a new challenge and a role that will stretch & utilise every aspect of your experience, then this is for YOU! Purpose built creative studio, like-minded dynamic creatives, competitive salary, rewarding bonus structure and excellent benefits! What more could you ask for in your next step? Please apply with your CV & Portfolio.
Jun 21, 2025
Full time
Established, award winning creative studio-hub based in South Manchester is looking for a Group Creative Director or Executive Creative Director to shape and influence the future of this fast-paced agency. Based on-site in their impressive, purpose-built studio's. We are looking for a commercially driven, business minded creative leader who can drive change and strategy throughout the design, digital & artwork teams. You will be part of the SLT and managing teams of x45-50 in the studio. Your role will cover multiple aspects including - defining & executing long term creative vision, being a hands-on creative for fast-paced pitches, reviewing the studio to identify gaps and liaising with stakeholders, client services teams and clients. You will need to drive change, get people on-side, grow the studio team and develop & nurture internal talent. Key areas of your role will include: Strategic Leadership Creative Vision & Direction Team Leadership & Development Client & Stakeholder Collaboration Innovation & Industry Leadership Operational Collaboration You will need: 10 years experience in a senior creative leadership role Proven track record of driving creative excellence & delivering impactful design projects Experience of leading large-scale, high-profile creative campaigns across well-known brands and multi-channels eg: social, digital, print, AI & experiential Proficiency in creative software and an understanding of web, mobile, social, AI and print design best practices Expertise in creative direction, design, branding & visual storytelling Strong leadership & people management skills Exceptional creative vision & an in-depth passion for creativity & innovation Excellent communication, presentation and interpersonal skills, capable of influencing both internal & external stakeholders Ability to work within a fast-paced agency environment Ability to manage multiple projects simultaneously while maintaining high quality creative excellence If you're looking for a new challenge and a role that will stretch & utilise every aspect of your experience, then this is for YOU! Purpose built creative studio, like-minded dynamic creatives, competitive salary, rewarding bonus structure and excellent benefits! What more could you ask for in your next step? Please apply with your CV & Portfolio.
(Governance and Public Policy Development) c. £80K plus bonus and benefits This is an excellent opportunity for a commercially strong, inspirational business leader to lead the growth and development of this highly successful organisation through further scale-up to become a significant player in its chosen markets. Based on a forensic understanding of company and business finance along with strong sales and marketing leadership allied to product, service, and market development, IGPP Ltd has ambitious plans for significant organic growth. Privately-owned, and from its bases in London and the Northwest, the Institute supports governance and public policy development into key areas by informing, disseminating, and educating through events, training, research, and community support projects which require strategic thinking and collaboration to ensure that the ambitious business plans are delivered. Reporting to the Board, the appointee will be fully accountable for all aspects of this c. £2.5m turnover business enabling the founding Board members to focus on other Group areas. This includes full P&L responsibility, with particular emphasis on developing, setting, and delivering realistic and accurate sales budgets and forecasts in line with the company's growth plans. The incumbent will be a proactive, hands-on, influential, and entrepreneurial leader, delivering revenue and margin growth through new product and service development along with performance-based internal management to ensure internal structures develop at the same pace. Cultural fit, professionalism, and proactivity will all be of paramount importance to this appointment as will an understanding and acknowledgement of the issues affecting scale-up business. This is a senior and influential role, and the right individual will enjoy contributing to the overall long-term development of this organisation and the wider Group. Candidates, ideally qualified to degree level or equivalent in a management or analytical discipline, will demonstrate a track record of inspirational team leadership, strategic thinking, strong teamwork, a high level of integrity and a desire to build strong relationships both internally and externally. Experienced in leading commercially minded teams, and with a track record of successful organisational development, the appointee will demonstrate drive, tenacity, 'presence' and strong financial awareness coupled with exemplary communication, data management & presentation skills. Listening, influencing and negotiation will all be key competencies along with effective analysis and decision-making skills, and a positive, enthusiastic outlook which will engage others to deliver exceptional results. Interested applicants should send a detailed CV and covering letter quoting current salary and reference 2109/web to or for an initial confidential discussion, please call Steve Bennett at Tel: (0) . Job ID: 2109 Type: Full Time Location: North West, England Minimum Education: Degree Level or Equivalent
Jun 21, 2025
Full time
(Governance and Public Policy Development) c. £80K plus bonus and benefits This is an excellent opportunity for a commercially strong, inspirational business leader to lead the growth and development of this highly successful organisation through further scale-up to become a significant player in its chosen markets. Based on a forensic understanding of company and business finance along with strong sales and marketing leadership allied to product, service, and market development, IGPP Ltd has ambitious plans for significant organic growth. Privately-owned, and from its bases in London and the Northwest, the Institute supports governance and public policy development into key areas by informing, disseminating, and educating through events, training, research, and community support projects which require strategic thinking and collaboration to ensure that the ambitious business plans are delivered. Reporting to the Board, the appointee will be fully accountable for all aspects of this c. £2.5m turnover business enabling the founding Board members to focus on other Group areas. This includes full P&L responsibility, with particular emphasis on developing, setting, and delivering realistic and accurate sales budgets and forecasts in line with the company's growth plans. The incumbent will be a proactive, hands-on, influential, and entrepreneurial leader, delivering revenue and margin growth through new product and service development along with performance-based internal management to ensure internal structures develop at the same pace. Cultural fit, professionalism, and proactivity will all be of paramount importance to this appointment as will an understanding and acknowledgement of the issues affecting scale-up business. This is a senior and influential role, and the right individual will enjoy contributing to the overall long-term development of this organisation and the wider Group. Candidates, ideally qualified to degree level or equivalent in a management or analytical discipline, will demonstrate a track record of inspirational team leadership, strategic thinking, strong teamwork, a high level of integrity and a desire to build strong relationships both internally and externally. Experienced in leading commercially minded teams, and with a track record of successful organisational development, the appointee will demonstrate drive, tenacity, 'presence' and strong financial awareness coupled with exemplary communication, data management & presentation skills. Listening, influencing and negotiation will all be key competencies along with effective analysis and decision-making skills, and a positive, enthusiastic outlook which will engage others to deliver exceptional results. Interested applicants should send a detailed CV and covering letter quoting current salary and reference 2109/web to or for an initial confidential discussion, please call Steve Bennett at Tel: (0) . Job ID: 2109 Type: Full Time Location: North West, England Minimum Education: Degree Level or Equivalent
Senior Account Director, Leading Integrated Agency One of London's leading integrated agencies is looking for a Senior Account Director to work on the global launch of a groundbreaking new sports drink brand. You will need traditional TV advertising and integrated skills to be considered for this role in which you will oversee the delivery of global campaigns across advertising, film, social, content, retail, digital, experiential and events. The Senior Account Director required This is a rare opportunity to join one of London's leading advertising agencies. This multi-award-winning shop encourages its SADs to work with their account team as if it were their own mini agency and embrace the entrepreneurial atmosphere this engenders. It would be great if you have a strong interest in football, alongside integrated experience (including TVCs) with either or both retail / FMCG brand experience. Any event experience would be great too but isn't essential. Work from home policy Three fixed days in the office (Tuesday, Wednesday, Thursday) and two from home. Salary and benefits To £65k depending on experience, alongside a host of hard and soft benefits. To be considered for this role, candidates must be eligible to live and work in the UK. Whilst every effort is made to contact all candidates, due to a high number of applications we are unable to give individual feedback to those who are unsuccessful.
Jun 21, 2025
Full time
Senior Account Director, Leading Integrated Agency One of London's leading integrated agencies is looking for a Senior Account Director to work on the global launch of a groundbreaking new sports drink brand. You will need traditional TV advertising and integrated skills to be considered for this role in which you will oversee the delivery of global campaigns across advertising, film, social, content, retail, digital, experiential and events. The Senior Account Director required This is a rare opportunity to join one of London's leading advertising agencies. This multi-award-winning shop encourages its SADs to work with their account team as if it were their own mini agency and embrace the entrepreneurial atmosphere this engenders. It would be great if you have a strong interest in football, alongside integrated experience (including TVCs) with either or both retail / FMCG brand experience. Any event experience would be great too but isn't essential. Work from home policy Three fixed days in the office (Tuesday, Wednesday, Thursday) and two from home. Salary and benefits To £65k depending on experience, alongside a host of hard and soft benefits. To be considered for this role, candidates must be eligible to live and work in the UK. Whilst every effort is made to contact all candidates, due to a high number of applications we are unable to give individual feedback to those who are unsuccessful.
University of Massachusetts Medical School
Shrewsbury, Shropshire
Explore the Possibilities and Advance with Us. You can view all open jobs by clicking here or use the following search form to find jobs that suit your specific career interests. Sr Director, Advancement Administration Job Number: 8 Category: Advancement Location: Shrewsbury, MA Shift: Day Exempt/Non-Exempt: Exempt Business Unit: UMass Chan Medical School Department: School - Adv-Executive Office - W400100 Job Type: Full-Time Salary Grade: 48 Union Code: Non Union Position -W60- Non Unit Professional Num. Openings: 1 Post Date: May 23, 2025 GENERAL SUMMARY OF POSITION: Reporting to the Vice Chancellor for Advancement, the Senior Director of Advancement Administration & Finance serves as the lead administrative officer for a fast-paced, high-functioning Advancement department that raises $50 million annually from a variety of constituency groups. This position is a member of the senior management team in the Advancement Office and is responsible for leading administrative and financial operations, human resources, information technology, donor records, and gift entry. Working under the guidance of the Vice Chancellor for Advancement, this position oversees budget development, departmental financial planning and management, gift accounting and records, business analysis, compliance, personnel administration, procurement, and space and property management. MAJOR RESPONSIBILITIES: Provide direct financial oversight and administrative management of a 25-person Advancement Office within UMass Chan Medical School that raises at least $50 million annually from individuals, corporations, and foundations across the globe. Manage a team that includes an Associate Director, Manager-Gift Processing & Data Analysis, and a Database Analyst. Establish annual performance goals for staff and conduct regular performance evaluations. Serve as a member of the Advancement Senior Leadership Team. Work collaboratively to implement the vision and strategic plan/goals of the Advancement Office with various departments. Manage the implementation of a new Advancement CRM in collaboration with the Database Analyst and UMass Foundation. Develop and administer the budget for the Advancement Office. Manage all aspects of human resources, including onboarding, exit processes, recruitment, professional development, and performance evaluations. Liaise with UMass Chan HR and related organizations. Serve as liaison to UMass Chans Office of Financial Services and Grants and Contracts Administration. Interact regularly with the UMass Foundation and the UMass Presidents Office regarding trustee reporting, endowment, ad hoc reporting, and database/software management. Oversee procurement of office services, supplies, equipment, and property management, including contracts and inventories. Engage with university donors and friends, maintaining high standards of fiscal responsibility, data integrity, and customer service. Oversee facilities planning and utilization, ensuring resources support the advancement program. Manage gift processing and financial functions, establishing priorities, policies, and procedures. Ensure accuracy and timeliness of donor and gift records, complying with policies, IRS regulations, and industry standards. Participate in university task forces, advisory committees, and councils as needed. Perform other duties as assigned. REQUIRED QUALIFICATIONS: 10+ years of advancement or related experience, including management experience. Knowledge of non-profit fundraising, especially in complex environments like large medical or higher education organizations. Proven management skills, including supervision and delegation. Experience with budget management. Ability to work under pressure in a fast-paced setting. Experience with Advancement CRMs; Salesforce and Peoplesoft experience is a plus. Strong conceptual, problem-solving, attention to detail, and task completion skills. Ability to recruit, mentor, and develop staff. Understanding of confidentiality requirements. Ability to interact effectively with internal and external constituencies. Excellent interpersonal, verbal, and written communication skills, with sound judgment. Diplomatic negotiation skills. Ability to handle multiple tasks efficiently. Results-oriented team player. Flexibility to work some nights and weekends as needed. Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Teams. UMass Chan Medical School was among 23 companies recognized as 2023 "DEI champions" by The Boston Globe. Named a U.S. News & World Report "2023 BEST MEDICAL GRAD SCHOOL" for Primary Care and Research.
Jun 21, 2025
Full time
Explore the Possibilities and Advance with Us. You can view all open jobs by clicking here or use the following search form to find jobs that suit your specific career interests. Sr Director, Advancement Administration Job Number: 8 Category: Advancement Location: Shrewsbury, MA Shift: Day Exempt/Non-Exempt: Exempt Business Unit: UMass Chan Medical School Department: School - Adv-Executive Office - W400100 Job Type: Full-Time Salary Grade: 48 Union Code: Non Union Position -W60- Non Unit Professional Num. Openings: 1 Post Date: May 23, 2025 GENERAL SUMMARY OF POSITION: Reporting to the Vice Chancellor for Advancement, the Senior Director of Advancement Administration & Finance serves as the lead administrative officer for a fast-paced, high-functioning Advancement department that raises $50 million annually from a variety of constituency groups. This position is a member of the senior management team in the Advancement Office and is responsible for leading administrative and financial operations, human resources, information technology, donor records, and gift entry. Working under the guidance of the Vice Chancellor for Advancement, this position oversees budget development, departmental financial planning and management, gift accounting and records, business analysis, compliance, personnel administration, procurement, and space and property management. MAJOR RESPONSIBILITIES: Provide direct financial oversight and administrative management of a 25-person Advancement Office within UMass Chan Medical School that raises at least $50 million annually from individuals, corporations, and foundations across the globe. Manage a team that includes an Associate Director, Manager-Gift Processing & Data Analysis, and a Database Analyst. Establish annual performance goals for staff and conduct regular performance evaluations. Serve as a member of the Advancement Senior Leadership Team. Work collaboratively to implement the vision and strategic plan/goals of the Advancement Office with various departments. Manage the implementation of a new Advancement CRM in collaboration with the Database Analyst and UMass Foundation. Develop and administer the budget for the Advancement Office. Manage all aspects of human resources, including onboarding, exit processes, recruitment, professional development, and performance evaluations. Liaise with UMass Chan HR and related organizations. Serve as liaison to UMass Chans Office of Financial Services and Grants and Contracts Administration. Interact regularly with the UMass Foundation and the UMass Presidents Office regarding trustee reporting, endowment, ad hoc reporting, and database/software management. Oversee procurement of office services, supplies, equipment, and property management, including contracts and inventories. Engage with university donors and friends, maintaining high standards of fiscal responsibility, data integrity, and customer service. Oversee facilities planning and utilization, ensuring resources support the advancement program. Manage gift processing and financial functions, establishing priorities, policies, and procedures. Ensure accuracy and timeliness of donor and gift records, complying with policies, IRS regulations, and industry standards. Participate in university task forces, advisory committees, and councils as needed. Perform other duties as assigned. REQUIRED QUALIFICATIONS: 10+ years of advancement or related experience, including management experience. Knowledge of non-profit fundraising, especially in complex environments like large medical or higher education organizations. Proven management skills, including supervision and delegation. Experience with budget management. Ability to work under pressure in a fast-paced setting. Experience with Advancement CRMs; Salesforce and Peoplesoft experience is a plus. Strong conceptual, problem-solving, attention to detail, and task completion skills. Ability to recruit, mentor, and develop staff. Understanding of confidentiality requirements. Ability to interact effectively with internal and external constituencies. Excellent interpersonal, verbal, and written communication skills, with sound judgment. Diplomatic negotiation skills. Ability to handle multiple tasks efficiently. Results-oriented team player. Flexibility to work some nights and weekends as needed. Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Teams. UMass Chan Medical School was among 23 companies recognized as 2023 "DEI champions" by The Boston Globe. Named a U.S. News & World Report "2023 BEST MEDICAL GRAD SCHOOL" for Primary Care and Research.
About Ava Global : Ava Global is a leading provider of secure logistics solutions, specialising in the global transportation of high-value assets, including banknotes, gold, and other valuable commodities. Committed to innovation, efficiency, and uncompromising security, Ava partners with some of the world's most trusted institutions to deliver tailored and reliable logistics solutions. Role Overview: The Global Head of Precious Metals holds executive responsibility for defining and executing Ava Global Logistics' strategic growth agenda in the precious metals sector. This role is instrumental in strengthening Ava's global presence, shaping industry partnerships, and expanding value-added logistics solutions across a dynamic and high-security sector. The successful candidate will bring deep industry insight, commercial leadership, and the ability to engage strategically with clients, regulators, and internal stakeholders at the highest level. KEY RESPONSIBILITIES Lead the development and execution of a global commercial strategy for the precious metals vertical, aligned with Ava's long-term vision and financial objectives. Drive global revenue, client retention, and market share growth within the precious metals supply chain-spanning mining, refining, trading, storage, and distribution. Build and manage senior relationships with key stakeholders across the precious metals ecosystem, including miners, refiners, banks, bullion dealers, and vault operators. Identify market trends, regulatory developments, and emerging customer needs to position Ava as the logistics partner of choice in the precious metals industry. Lead commercial negotiations, strategic partnerships, and key account strategies to enhance Ava's competitiveness and service offering. Provide executive oversight of the sales pipeline and operational execution, ensuring accurate forecasting, client satisfaction, and full CRM compliance. Recruit, mentor, and lead a high-performing global team across commercial, client services, and logistics functions. Act as a trusted advisor to the Executive Team on market dynamics, risk, and growth opportunities specific to the high-value logistics segment. Ensure all commercial activities align with Ava's governance, compliance, and security protocols-critical in the handling of high-value cargo. Represent Ava at global industry forums, regulatory meetings, and client engagements to strengthen brand equity and sector leadership. Primary Internal Relationships Chief Executive Officer Chief Commercial Officer Director Mining Director Refined Metals Primary External Relationships Regionally located current and prospective customers and end users in the precious metals value chain Global and regional partners, including vaulting facilities, security providers, and financial institutions Specifiers and tender authorities for precious metals logistics and security services Travel Frequent international travel will be required to support strategic client relationships, operational oversight, and market development. QUALIFICATIONS, SKILLS AND EXPERIENCE Bachelor's degree in Business, Finance, Supply Chain, Engineering, or a related technical or commercial field (required) MBA or equivalent postgraduate qualification in Strategy, Logistics, or International Business (strongly preferred) Minimum of 15 years' senior leadership experience in mining, refining, bullion trading, logistics, or operational roles-preferably within the precious metals, high-value cargo, or security-sensitive sectors Proven track record of revenue growth, client development, and cross-border business leadership in a complex, regulated environment Deep knowledge of the global precious metals market, including regulatory and security considerations Exceptional interpersonal, negotiation, and communication skills, with fluency in English; other languages are a plus Demonstrated ability to build and lead geographically dispersed, multi-disciplinary teams Application Process: To apply, please submit your CV and a cover letter outlining your experience. Only applications received through LinkedIn will be considered.
Jun 21, 2025
Full time
About Ava Global : Ava Global is a leading provider of secure logistics solutions, specialising in the global transportation of high-value assets, including banknotes, gold, and other valuable commodities. Committed to innovation, efficiency, and uncompromising security, Ava partners with some of the world's most trusted institutions to deliver tailored and reliable logistics solutions. Role Overview: The Global Head of Precious Metals holds executive responsibility for defining and executing Ava Global Logistics' strategic growth agenda in the precious metals sector. This role is instrumental in strengthening Ava's global presence, shaping industry partnerships, and expanding value-added logistics solutions across a dynamic and high-security sector. The successful candidate will bring deep industry insight, commercial leadership, and the ability to engage strategically with clients, regulators, and internal stakeholders at the highest level. KEY RESPONSIBILITIES Lead the development and execution of a global commercial strategy for the precious metals vertical, aligned with Ava's long-term vision and financial objectives. Drive global revenue, client retention, and market share growth within the precious metals supply chain-spanning mining, refining, trading, storage, and distribution. Build and manage senior relationships with key stakeholders across the precious metals ecosystem, including miners, refiners, banks, bullion dealers, and vault operators. Identify market trends, regulatory developments, and emerging customer needs to position Ava as the logistics partner of choice in the precious metals industry. Lead commercial negotiations, strategic partnerships, and key account strategies to enhance Ava's competitiveness and service offering. Provide executive oversight of the sales pipeline and operational execution, ensuring accurate forecasting, client satisfaction, and full CRM compliance. Recruit, mentor, and lead a high-performing global team across commercial, client services, and logistics functions. Act as a trusted advisor to the Executive Team on market dynamics, risk, and growth opportunities specific to the high-value logistics segment. Ensure all commercial activities align with Ava's governance, compliance, and security protocols-critical in the handling of high-value cargo. Represent Ava at global industry forums, regulatory meetings, and client engagements to strengthen brand equity and sector leadership. Primary Internal Relationships Chief Executive Officer Chief Commercial Officer Director Mining Director Refined Metals Primary External Relationships Regionally located current and prospective customers and end users in the precious metals value chain Global and regional partners, including vaulting facilities, security providers, and financial institutions Specifiers and tender authorities for precious metals logistics and security services Travel Frequent international travel will be required to support strategic client relationships, operational oversight, and market development. QUALIFICATIONS, SKILLS AND EXPERIENCE Bachelor's degree in Business, Finance, Supply Chain, Engineering, or a related technical or commercial field (required) MBA or equivalent postgraduate qualification in Strategy, Logistics, or International Business (strongly preferred) Minimum of 15 years' senior leadership experience in mining, refining, bullion trading, logistics, or operational roles-preferably within the precious metals, high-value cargo, or security-sensitive sectors Proven track record of revenue growth, client development, and cross-border business leadership in a complex, regulated environment Deep knowledge of the global precious metals market, including regulatory and security considerations Exceptional interpersonal, negotiation, and communication skills, with fluency in English; other languages are a plus Demonstrated ability to build and lead geographically dispersed, multi-disciplinary teams Application Process: To apply, please submit your CV and a cover letter outlining your experience. Only applications received through LinkedIn will be considered.
