Who We Are: ELEVATE is at the forefront of driving revenue growth through innovative, outcome-driven sales and marketing functions. We specialize in outsourced lead generation for Fortune 1000 companies and disruptive businesses alike. Our team values creativity, teamwork, innovation, and flawless execution. We believe that when our people thrive, our business thrives. At ELEVATE, we recruit for skills that cannot be trained and invest in the continuous development of our team. We work across a range of industries, targeting C-level executives and senior decision-makers to help them grow their businesses. Who You Are: You are an experienced, strategic, and hands-on leader who thrives in both the management and execution of sales development efforts. You are comfortable not only leading a remote team but also jumping in to execute the work yourself when needed. You excel in building outbound strategies and engaging directly with prospects. You bring agency experience, technical proficiency, and an entrepreneurial mindset that drives results. Key Responsibilities: Lead and Manage a Demand Generation Function: Ownership of a Sales Development function, managing numerous projects and leading a remote team of SDRs to deliver B2B outbound sales strategies.Will be expected to manage and schedule the team based on the requirements of the business and workload. Mentorship and Talent Development: Coach and mentor SDR team members, helping them develop their skills. You will lead by example by demonstrating successful outreach techniques by personally contributing to outbound campaign execution, securing qualified meetings with C-level decision-makers. Execute Outbound Sales Strategies: Develop and implement best practices to execute outbound sales strategies, which also include building and improving sales playbooks, calling guides, and email templates. Ensure these best practices are used effectively across your projects. Data-Driven Performance Management: Track and measure key metrics such as conversion rates, lead quality, and individual/team performance. Use CRM tools to monitor both your own outreach results and those of your team. You will work alongside your team to meet team-based quotas and be expected to maintain your own personal contribution while managing the projects' performance. Budget Responsibilities: Responsible for development and management of projects to achieve customers' objectives on time, on budget and on performance. Manage scope creep, and identify cross and upsell opportunities Client and Stakeholder Engagement: Engage directly with clients and stakeholders as needed, ensuring they are kept updated. Build and maintain strong relationships with clients to ensure long-term engagement and trust. Collaborate Across Teams: Work closely with internal data, sales, and delivery teams and client account executives to ensure alignment. Be both a strategic planner and an active participant in collaboration. Partner with the sales team to ensure a seamless handover from sales function to delivery function. Skills and Experience: Must-Haves: 3-5 years of experience in B2B sales with a mix of leadership and hands on execution, within an agency setting. Comfortable managing a remote team while also executing outbound outreach and sales development activities. Strong proficiency with CRM systems (ie. Salesforce, HubSpot) and outreach platforms (ie. Outreach.io, LinkedIn Sales Navigator). Experience developing and executing outbound sales strategies targeting C-level executives and decision-makers. Experience in managing client relationships with senior executives. Excellent communication skills, both in managing and executing outreach to prospects and in collaborating with internal teams. Proven track record of meeting or exceeding individual and team-based lead generation and sales targets. Possibility of travel (5-10% of the time), or work within, our Panama location or UK location. May be required to visit clients on site. Preferred: Previous experience working with Fortune 1000 clients or in a global business environment. Experience scaling or building sales teams in a high growth organization. Familiarity with technology, SaaS, or professional services industries. Who You Will Work With: You will work closely with the clients' sales, marketing, and client success teams to ensure ELEVATE's sales development strategies align with broader business objectives. You will report to ELEVATE senior leadership and actively engage with internal and external project managers to deliver on client needs. Why ELEVATE? At ELEVATE, we prioritize our people. We hire the best minds in the business and provide continuous development to help them succeed. We foster a collaborative, inclusive environment where innovation and creativity thrive. If you are passionate about sales development and ready to lead while executing hands on, join us on our journey.
Oct 06, 2026
Full time
Who We Are: ELEVATE is at the forefront of driving revenue growth through innovative, outcome-driven sales and marketing functions. We specialize in outsourced lead generation for Fortune 1000 companies and disruptive businesses alike. Our team values creativity, teamwork, innovation, and flawless execution. We believe that when our people thrive, our business thrives. At ELEVATE, we recruit for skills that cannot be trained and invest in the continuous development of our team. We work across a range of industries, targeting C-level executives and senior decision-makers to help them grow their businesses. Who You Are: You are an experienced, strategic, and hands-on leader who thrives in both the management and execution of sales development efforts. You are comfortable not only leading a remote team but also jumping in to execute the work yourself when needed. You excel in building outbound strategies and engaging directly with prospects. You bring agency experience, technical proficiency, and an entrepreneurial mindset that drives results. Key Responsibilities: Lead and Manage a Demand Generation Function: Ownership of a Sales Development function, managing numerous projects and leading a remote team of SDRs to deliver B2B outbound sales strategies.Will be expected to manage and schedule the team based on the requirements of the business and workload. Mentorship and Talent Development: Coach and mentor SDR team members, helping them develop their skills. You will lead by example by demonstrating successful outreach techniques by personally contributing to outbound campaign execution, securing qualified meetings with C-level decision-makers. Execute Outbound Sales Strategies: Develop and implement best practices to execute outbound sales strategies, which also include building and improving sales playbooks, calling guides, and email templates. Ensure these best practices are used effectively across your projects. Data-Driven Performance Management: Track and measure key metrics such as conversion rates, lead quality, and individual/team performance. Use CRM tools to monitor both your own outreach results and those of your team. You will work alongside your team to meet team-based quotas and be expected to maintain your own personal contribution while managing the projects' performance. Budget Responsibilities: Responsible for development and management of projects to achieve customers' objectives on time, on budget and on performance. Manage scope creep, and identify cross and upsell opportunities Client and Stakeholder Engagement: Engage directly with clients and stakeholders as needed, ensuring they are kept updated. Build and maintain strong relationships with clients to ensure long-term engagement and trust. Collaborate Across Teams: Work closely with internal data, sales, and delivery teams and client account executives to ensure alignment. Be both a strategic planner and an active participant in collaboration. Partner with the sales team to ensure a seamless handover from sales function to delivery function. Skills and Experience: Must-Haves: 3-5 years of experience in B2B sales with a mix of leadership and hands on execution, within an agency setting. Comfortable managing a remote team while also executing outbound outreach and sales development activities. Strong proficiency with CRM systems (ie. Salesforce, HubSpot) and outreach platforms (ie. Outreach.io, LinkedIn Sales Navigator). Experience developing and executing outbound sales strategies targeting C-level executives and decision-makers. Experience in managing client relationships with senior executives. Excellent communication skills, both in managing and executing outreach to prospects and in collaborating with internal teams. Proven track record of meeting or exceeding individual and team-based lead generation and sales targets. Possibility of travel (5-10% of the time), or work within, our Panama location or UK location. May be required to visit clients on site. Preferred: Previous experience working with Fortune 1000 clients or in a global business environment. Experience scaling or building sales teams in a high growth organization. Familiarity with technology, SaaS, or professional services industries. Who You Will Work With: You will work closely with the clients' sales, marketing, and client success teams to ensure ELEVATE's sales development strategies align with broader business objectives. You will report to ELEVATE senior leadership and actively engage with internal and external project managers to deliver on client needs. Why ELEVATE? At ELEVATE, we prioritize our people. We hire the best minds in the business and provide continuous development to help them succeed. We foster a collaborative, inclusive environment where innovation and creativity thrive. If you are passionate about sales development and ready to lead while executing hands on, join us on our journey.
TikTok Shop is hiring a Customer Solution Manager (Third Party Associate) to drive onboarding of strategic e-commerce merchants and act as a trusted technical advisor for integrations with Shopify, APIs, and 3rd party apps. You will collaborate with merchants and internal teams to ensure scalable, long-term success and provide market insights to influence product development. The role bridges business needs and technical execution, requiring strong project management, English fluency, and
Oct 06, 2026
Full time
TikTok Shop is hiring a Customer Solution Manager (Third Party Associate) to drive onboarding of strategic e-commerce merchants and act as a trusted technical advisor for integrations with Shopify, APIs, and 3rd party apps. You will collaborate with merchants and internal teams to ensure scalable, long-term success and provide market insights to influence product development. The role bridges business needs and technical execution, requiring strong project management, English fluency, and
Accenture UK & Ireland is seeking a Data Architect at Associate Manager level in London, Bristol or Manchester. Define architecture for high-profile projects, lead data strategy, migration, integration, and data models across clients, with both government and private sector work. You'll supervise teams, mentor others, ensure architectural principles, and design solutions across microservices, big data, and Azure platforms, combining open source and vendor data technologies.
Oct 06, 2026
Full time
Accenture UK & Ireland is seeking a Data Architect at Associate Manager level in London, Bristol or Manchester. Define architecture for high-profile projects, lead data strategy, migration, integration, and data models across clients, with both government and private sector work. You'll supervise teams, mentor others, ensure architectural principles, and design solutions across microservices, big data, and Azure platforms, combining open source and vendor data technologies.
We are looking for an experienced Lead Business Analyst to support a complex Agile transformation and large-scale delivery program. This role will lead the analysis, scoping, dependency mapping, and planning readiness activities required to move strategic initiatives from concept through discovery, planning, delivery, release, and operational handover. The Lead Business Analyst will work across Product, Engineering, Architecture, Infrastructure, Operations, Compliance, Integrations, Data, and Delivery teams to ensure that business needs are clearly understood, requirements are structured, dependencies are visible, and teams enter Joint Planning / PI Planning with enough clarity to make realistic delivery commitments. This role is suited to someone who can operate at both strategic and detailed levels: facilitating senior stakeholder alignment, challenging assumptions, shaping complex scope, and ensuring that analysis outputs translate into clear backlogs, features, acceptance criteria, risks, dependencies, and decision records. Key Responsibilities Strategic Scoping & Requirements Leadership Lead the elicitation, analysis, and documentation of business, product, operational, and technical requirements across complex initiatives. Translate business objectives and stakeholder needs into clearly structured features, epics, user stories, acceptance criteria, and supporting analysis artefacts. Ensure requirements are aligned to strategic outcomes, OKRs, product goals, operational readiness, and measurable business value. Support Product Owners and Product Leads in shaping initiatives into MVPs, releases, and incremental delivery slices. Ensure scope is defined clearly enough to support delivery, while remaining flexible enough to adapt as learning emerges during Agile delivery. Joint Planning / PI Planning Readiness Lead the analysis work required to prepare initiatives for Joint Planning / PI Planning events. Work with Product Owners, Technical Project Managers, Engineering Managers, Scrum Masters, Architects, and team representatives to prepare feature definitions, program backlogs, dependency inputs, risks, assumptions, and planning materials. Support the creation of planning boards, dependency maps, confidence-vote inputs, ROAM risk inputs, and initiative-level readiness checklists. Ensure teams enter planning with a shared understanding of the problem, scope, constraints, dependencies, and intended outcomes. Help identify whether work is suitable for Scrum delivery, Kanban flow, or a hybrid delivery approach. Dependency Mapping & Cross-Team Coordination Identify, document, visualise, and maintain cross-team and cross-system dependencies. Map dependencies across product teams, platform teams, integration teams, infrastructure teams, operational teams, compliance teams, and data/reporting teams. Ensure dependencies are visible in Jira, Confluence, planning boards, dependency logs, and governance forums. Support Scrum of Scrums / dependency forums by ensuring blockers, risks, and cross-team impacts are clearly articulated and owned. Highlight dependency risks early and elevate where delivery confidence is impacted. Stakeholder Facilitation & Decision Support Facilitate workshops with senior stakeholders, Product, Engineering, Operations, Compliance, Commercial, and Delivery teams. Drive structured conversations to clarify ambiguity, resolve conflicting priorities, and support informed decision-making. Produce clear decision logs, options analysis, impact assessments, and recommendation papers where required. Help stakeholders distinguish between business need, product scope, technical solution, operational constraint, and delivery risk. Support leadership by providing clear visibility of what is known, what is unknown, what is blocked, and what decisions are required. Agile Transformation Support Support the adoption of Agile ways of working across complex delivery environments. Champion strong backlog hygiene, Definition of Ready, Definition of Done, dependency transparency, iterative delivery, and outcome-focused planning. Help teams move away from large, ambiguous project scope into structured, incremental delivery. Support the creation and improvement of Agile analysis standards, templates, and working practices. Coach and guide other Business Analysts in Agile requirements practices, story mapping, backlog structuring, and dependency analysis. Documentation, Traceability & Governance Create and maintain high-quality analysis artefacts, including feature briefs, story maps, process flows, data flows, RACI matrices, decision logs, dependency matrices, readiness checklists, and impact assessments. Ensure traceability from business objectives through to features, epics, stories, acceptance criteria, risks, dependencies, and delivery outcomes. Support initiative-level reporting and governance by providing clear analysis inputs into status, confidence, risks, dependencies, and scope change. Maintain documentation standards across Jira, Confluence, and visual collaboration tools. Ensure analysis outputs are practical, current, and useful to delivery teams rather than static documentation. Mentoring, Standards & Team Management Provide day-to-day guidance to the Mid-Senior Business Analyst. Set clear expectations for documentation quality, analytical structure, stakeholder engagement, and dependency tracking. Review key BA deliverables and ensure consistency across the program. Help build a stronger Business Analysis capability within the Agile delivery model. Leading by example and effectively manage a team of BA, any people related cyclical programmes e.g. Appraisals, regular 121's and supporting a feedback culture within the team. Required Experience 7+ years of experience as a Business Analyst in software, product, technology, or digital delivery environments. At least 2 years in a Lead, Principal, Senior, or strategic BA role. Proven experience supporting complex programs involving multiple teams, systems, domains, and stakeholder groups. Experience working in Agile delivery environments, including Scrum, Kanban, or hybrid Agile models. Practical exposure to scaled Agile planning, Joint Planning, PI Planning, Big Room Planning, or multi-team release planning. Strong experience with backlog structuring, feature definition, user stories, acceptance criteria, and Agile requirements management. Proven ability to map and manage complex dependencies across multiple teams. Strong workshop facilitation skills, including the ability to work with senior stakeholders and technical teams. Experience producing clear, structured, and decision-ready documentation. Strong Jira and Confluence experience. Excellent written and verbal English. Required Skills Strategic analysis and structured problem solving. Strong stakeholder management and facilitation. Ability to translate business needs into actionable delivery artefacts. Ability to challenge assumptions constructively. Strong understanding of software delivery, APIs, integrations, data flows, environments, and operational readiness. Ability to work across Product, Engineering, Architecture, Operations, Compliance, and Delivery functions. Strong dependency, risk, assumption, and decision management. Ability to create clarity from ambiguity. Strong documentation discipline without creating unnecessary bureaucracy. Ability to mentor and raise standards across the BA function. Nice to Have Experience in iGaming, live casino, gaming platforms, fintech, payments, SaaS, or B2B technology environments. Experience with operator integrations, API-based platforms, regulatory workflows, compliance requirements, or financial reporting. Experience with technology migration, platform modernisation, legacy system replacement, or sunset/sunrise initiatives. Exposure to SAFe, Agile at Scale, Lean-Agile, or Agile transformation programs. SAFe, Agile BA, Scrum, Product Owner, or similar certification. Experience with Miro, Lucidchart, Draw.io, or similar visual modelling tools. Experience supporting portfolio-level governance, OKR alignment, or initiative-level reporting. Success Measures Complex initiatives enter Joint Planning / PI Planning with clear scope, visible dependencies, known risks, and actionable planning inputs. Product, Engineering, Delivery, and Operations stakeholders share a common understanding of the work. Dependencies are identified early, tracked clearly, and escalated before they become blockers. Requirements are traceable from business objectives to delivery backlog items. Business Analysis outputs help teams make decisions and deliver, rather than creating documentation overhead. The BA team is supported, aligned, and producing consistent analysis artefacts. What's in it for you? Experience a dynamic and team-orientated work environment. Opportunities for personal growth and learning An open, inclusive and supportive team where you will be valued, and your suggestions will be welcome. 26 days paid holiday per year. This is in addition to local bank holidays. Competitive salary . click apply for full job details
Oct 06, 2026
Full time
We are looking for an experienced Lead Business Analyst to support a complex Agile transformation and large-scale delivery program. This role will lead the analysis, scoping, dependency mapping, and planning readiness activities required to move strategic initiatives from concept through discovery, planning, delivery, release, and operational handover. The Lead Business Analyst will work across Product, Engineering, Architecture, Infrastructure, Operations, Compliance, Integrations, Data, and Delivery teams to ensure that business needs are clearly understood, requirements are structured, dependencies are visible, and teams enter Joint Planning / PI Planning with enough clarity to make realistic delivery commitments. This role is suited to someone who can operate at both strategic and detailed levels: facilitating senior stakeholder alignment, challenging assumptions, shaping complex scope, and ensuring that analysis outputs translate into clear backlogs, features, acceptance criteria, risks, dependencies, and decision records. Key Responsibilities Strategic Scoping & Requirements Leadership Lead the elicitation, analysis, and documentation of business, product, operational, and technical requirements across complex initiatives. Translate business objectives and stakeholder needs into clearly structured features, epics, user stories, acceptance criteria, and supporting analysis artefacts. Ensure requirements are aligned to strategic outcomes, OKRs, product goals, operational readiness, and measurable business value. Support Product Owners and Product Leads in shaping initiatives into MVPs, releases, and incremental delivery slices. Ensure scope is defined clearly enough to support delivery, while remaining flexible enough to adapt as learning emerges during Agile delivery. Joint Planning / PI Planning Readiness Lead the analysis work required to prepare initiatives for Joint Planning / PI Planning events. Work with Product Owners, Technical Project Managers, Engineering Managers, Scrum Masters, Architects, and team representatives to prepare feature definitions, program backlogs, dependency inputs, risks, assumptions, and planning materials. Support the creation of planning boards, dependency maps, confidence-vote inputs, ROAM risk inputs, and initiative-level readiness checklists. Ensure teams enter planning with a shared understanding of the problem, scope, constraints, dependencies, and intended outcomes. Help identify whether work is suitable for Scrum delivery, Kanban flow, or a hybrid delivery approach. Dependency Mapping & Cross-Team Coordination Identify, document, visualise, and maintain cross-team and cross-system dependencies. Map dependencies across product teams, platform teams, integration teams, infrastructure teams, operational teams, compliance teams, and data/reporting teams. Ensure dependencies are visible in Jira, Confluence, planning boards, dependency logs, and governance forums. Support Scrum of Scrums / dependency forums by ensuring blockers, risks, and cross-team impacts are clearly articulated and owned. Highlight dependency risks early and elevate where delivery confidence is impacted. Stakeholder Facilitation & Decision Support Facilitate workshops with senior stakeholders, Product, Engineering, Operations, Compliance, Commercial, and Delivery teams. Drive structured conversations to clarify ambiguity, resolve conflicting priorities, and support informed decision-making. Produce clear decision logs, options analysis, impact assessments, and recommendation papers where required. Help stakeholders distinguish between business need, product scope, technical solution, operational constraint, and delivery risk. Support leadership by providing clear visibility of what is known, what is unknown, what is blocked, and what decisions are required. Agile Transformation Support Support the adoption of Agile ways of working across complex delivery environments. Champion strong backlog hygiene, Definition of Ready, Definition of Done, dependency transparency, iterative delivery, and outcome-focused planning. Help teams move away from large, ambiguous project scope into structured, incremental delivery. Support the creation and improvement of Agile analysis standards, templates, and working practices. Coach and guide other Business Analysts in Agile requirements practices, story mapping, backlog structuring, and dependency analysis. Documentation, Traceability & Governance Create and maintain high-quality analysis artefacts, including feature briefs, story maps, process flows, data flows, RACI matrices, decision logs, dependency matrices, readiness checklists, and impact assessments. Ensure traceability from business objectives through to features, epics, stories, acceptance criteria, risks, dependencies, and delivery outcomes. Support initiative-level reporting and governance by providing clear analysis inputs into status, confidence, risks, dependencies, and scope change. Maintain documentation standards across Jira, Confluence, and visual collaboration tools. Ensure analysis outputs are practical, current, and useful to delivery teams rather than static documentation. Mentoring, Standards & Team Management Provide day-to-day guidance to the Mid-Senior Business Analyst. Set clear expectations for documentation quality, analytical structure, stakeholder engagement, and dependency tracking. Review key BA deliverables and ensure consistency across the program. Help build a stronger Business Analysis capability within the Agile delivery model. Leading by example and effectively manage a team of BA, any people related cyclical programmes e.g. Appraisals, regular 121's and supporting a feedback culture within the team. Required Experience 7+ years of experience as a Business Analyst in software, product, technology, or digital delivery environments. At least 2 years in a Lead, Principal, Senior, or strategic BA role. Proven experience supporting complex programs involving multiple teams, systems, domains, and stakeholder groups. Experience working in Agile delivery environments, including Scrum, Kanban, or hybrid Agile models. Practical exposure to scaled Agile planning, Joint Planning, PI Planning, Big Room Planning, or multi-team release planning. Strong experience with backlog structuring, feature definition, user stories, acceptance criteria, and Agile requirements management. Proven ability to map and manage complex dependencies across multiple teams. Strong workshop facilitation skills, including the ability to work with senior stakeholders and technical teams. Experience producing clear, structured, and decision-ready documentation. Strong Jira and Confluence experience. Excellent written and verbal English. Required Skills Strategic analysis and structured problem solving. Strong stakeholder management and facilitation. Ability to translate business needs into actionable delivery artefacts. Ability to challenge assumptions constructively. Strong understanding of software delivery, APIs, integrations, data flows, environments, and operational readiness. Ability to work across Product, Engineering, Architecture, Operations, Compliance, and Delivery functions. Strong dependency, risk, assumption, and decision management. Ability to create clarity from ambiguity. Strong documentation discipline without creating unnecessary bureaucracy. Ability to mentor and raise standards across the BA function. Nice to Have Experience in iGaming, live casino, gaming platforms, fintech, payments, SaaS, or B2B technology environments. Experience with operator integrations, API-based platforms, regulatory workflows, compliance requirements, or financial reporting. Experience with technology migration, platform modernisation, legacy system replacement, or sunset/sunrise initiatives. Exposure to SAFe, Agile at Scale, Lean-Agile, or Agile transformation programs. SAFe, Agile BA, Scrum, Product Owner, or similar certification. Experience with Miro, Lucidchart, Draw.io, or similar visual modelling tools. Experience supporting portfolio-level governance, OKR alignment, or initiative-level reporting. Success Measures Complex initiatives enter Joint Planning / PI Planning with clear scope, visible dependencies, known risks, and actionable planning inputs. Product, Engineering, Delivery, and Operations stakeholders share a common understanding of the work. Dependencies are identified early, tracked clearly, and escalated before they become blockers. Requirements are traceable from business objectives to delivery backlog items. Business Analysis outputs help teams make decisions and deliver, rather than creating documentation overhead. The BA team is supported, aligned, and producing consistent analysis artefacts. What's in it for you? Experience a dynamic and team-orientated work environment. Opportunities for personal growth and learning An open, inclusive and supportive team where you will be valued, and your suggestions will be welcome. 26 days paid holiday per year. This is in addition to local bank holidays. Competitive salary . click apply for full job details
EY is seeking a Manager in Data Science & AI to lead multidisciplinary teams across assurance, consulting, law, strategy, tax and transactions. You will deliver data science and AI solutions, guiding problem definition to production, and coordinate with senior stakeholders to translate complex challenges into actionable business use cases. The role can be based in Belfast or Derry/Londonderry and offers opportunities to grow across a global, diverse practice with extensive client exposure.
Oct 06, 2026
Full time
EY is seeking a Manager in Data Science & AI to lead multidisciplinary teams across assurance, consulting, law, strategy, tax and transactions. You will deliver data science and AI solutions, guiding problem definition to production, and coordinate with senior stakeholders to translate complex challenges into actionable business use cases. The role can be based in Belfast or Derry/Londonderry and offers opportunities to grow across a global, diverse practice with extensive client exposure.
Trade & Transaction Reporting - Business Analyst / Project Manager Location: London (Hybrid) Practice Area: Finance, Risk, Regulatory & Financial Crime Type: Permanent Drive regulatory clarity and control across global reporting regimes The Role Capco is seeking Business Analysts and Project Managers to join our Finance, Risk, Regulatory & Financial Crime (FRRF) practice, with a focus on Trade and Transaction Reporting transformation. You'll help leading financial institutions deliver regulatory reporting programmes across global regimes including EMIR Refit, MiFIR, SFTR, CFTC, MAS, and HKMA, supporting enhanced transparency, operational control, and regulatory compliance. You'll also embrace AI-enabled ways of working, using approved AI tools and automation to improve analysis, streamline delivery, and enhance reporting quality while applying responsible AI practices and appropriate human oversight. What You'll Do Lead business analysis and project delivery activities across global trade and transaction reporting transformation programmes, identifying opportunities to leverage AI-enabled workflows and automation to improve delivery efficiency. Translate complex regulatory obligations into business, functional, technical, and data requirements, ensuring robust governance, traceability, and compliance across reporting processes. Partner with Compliance, Operations, Technology, and third party vendors to design, implement, and optimise reporting control frameworks and operating models. Support regulatory implementation and remediation across EMIR Refit, MiFIR, SFTR, CFTC, MAS, HKMA, and other reporting regimes, using AI-enabled analysis where appropriate to improve reporting quality and operational insight. Provide governance and oversight for data lineage, reconciliation, exception management, and remediation activities while ensuring appropriate validation and human oversight where AI assisted tools are utilised. What We're Looking For Experience delivering trade or transaction reporting change programmes as a Business Analyst or Project Manager within financial services or management consulting. Practical knowledge of one or more regulatory reporting regimes, including EMIR Refit, MiFIR, SFTR, CFTC, HKMA, or MAS. Strong experience defining business requirements, functional specifications, user stories, use cases, testing, and implementation plans. Good understanding of trade lifecycle processes across Equities, Fixed Income, FX, and Derivatives, together with reporting controls, reconciliations, and data quality governance. Excellent analytical, communication, and stakeholder management skills, with experience using approved AI tools to enhance analysis, productivity, and decision making while maintaining sound professional judgement. Bonus Points For Experience delivering EMIR Refit, MiFIR, or other global regulatory reporting implementations. Familiarity with reporting platforms such as DTCC, UnaVista, Kaizen, SteelEye, or similar RegTech solutions. Experience documenting data lineage, reporting schemas, business rules, and reporting traceability. Agile delivery experience using tools such as JIRA, Confluence, or equivalent collaboration platforms. Previous consulting experience or involvement in complex, multi jurisdictional regulatory change programmes. Why Join Capco Deliver high-impact transformation programmes for Tier 1 financial institutions. Work in a collaborative, flat, and entrepreneurial consulting culture. Access continuous learning, industry certifications, and structured career development. Help shape the future of regulatory reporting through innovation, automation, and technology. Be part of a team delivering meaningful change across global financial services. Benefits Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders. Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Family Care: Eight complimentary backup care sessions for emergency childcare or elder care. Holiday Flexibility: Five weeks of annual leave with the option to buy or sell holiday days based on your needs. Continuous Learning: Minimum 40 Hours of Training Annually. Take your pick - workshops, certifications, e-learning - your growth, your way. Business Coach assigned from Day One to help accelerate your development. Healthcare Access: Convenient online GP services. Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance. Inclusion at Capco We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know - we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our culture encourages individuality and collaboration - a mindset that shapes how we work with clients and each other every day.
Oct 06, 2026
Full time
Trade & Transaction Reporting - Business Analyst / Project Manager Location: London (Hybrid) Practice Area: Finance, Risk, Regulatory & Financial Crime Type: Permanent Drive regulatory clarity and control across global reporting regimes The Role Capco is seeking Business Analysts and Project Managers to join our Finance, Risk, Regulatory & Financial Crime (FRRF) practice, with a focus on Trade and Transaction Reporting transformation. You'll help leading financial institutions deliver regulatory reporting programmes across global regimes including EMIR Refit, MiFIR, SFTR, CFTC, MAS, and HKMA, supporting enhanced transparency, operational control, and regulatory compliance. You'll also embrace AI-enabled ways of working, using approved AI tools and automation to improve analysis, streamline delivery, and enhance reporting quality while applying responsible AI practices and appropriate human oversight. What You'll Do Lead business analysis and project delivery activities across global trade and transaction reporting transformation programmes, identifying opportunities to leverage AI-enabled workflows and automation to improve delivery efficiency. Translate complex regulatory obligations into business, functional, technical, and data requirements, ensuring robust governance, traceability, and compliance across reporting processes. Partner with Compliance, Operations, Technology, and third party vendors to design, implement, and optimise reporting control frameworks and operating models. Support regulatory implementation and remediation across EMIR Refit, MiFIR, SFTR, CFTC, MAS, HKMA, and other reporting regimes, using AI-enabled analysis where appropriate to improve reporting quality and operational insight. Provide governance and oversight for data lineage, reconciliation, exception management, and remediation activities while ensuring appropriate validation and human oversight where AI assisted tools are utilised. What We're Looking For Experience delivering trade or transaction reporting change programmes as a Business Analyst or Project Manager within financial services or management consulting. Practical knowledge of one or more regulatory reporting regimes, including EMIR Refit, MiFIR, SFTR, CFTC, HKMA, or MAS. Strong experience defining business requirements, functional specifications, user stories, use cases, testing, and implementation plans. Good understanding of trade lifecycle processes across Equities, Fixed Income, FX, and Derivatives, together with reporting controls, reconciliations, and data quality governance. Excellent analytical, communication, and stakeholder management skills, with experience using approved AI tools to enhance analysis, productivity, and decision making while maintaining sound professional judgement. Bonus Points For Experience delivering EMIR Refit, MiFIR, or other global regulatory reporting implementations. Familiarity with reporting platforms such as DTCC, UnaVista, Kaizen, SteelEye, or similar RegTech solutions. Experience documenting data lineage, reporting schemas, business rules, and reporting traceability. Agile delivery experience using tools such as JIRA, Confluence, or equivalent collaboration platforms. Previous consulting experience or involvement in complex, multi jurisdictional regulatory change programmes. Why Join Capco Deliver high-impact transformation programmes for Tier 1 financial institutions. Work in a collaborative, flat, and entrepreneurial consulting culture. Access continuous learning, industry certifications, and structured career development. Help shape the future of regulatory reporting through innovation, automation, and technology. Be part of a team delivering meaningful change across global financial services. Benefits Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders. Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Family Care: Eight complimentary backup care sessions for emergency childcare or elder care. Holiday Flexibility: Five weeks of annual leave with the option to buy or sell holiday days based on your needs. Continuous Learning: Minimum 40 Hours of Training Annually. Take your pick - workshops, certifications, e-learning - your growth, your way. Business Coach assigned from Day One to help accelerate your development. Healthcare Access: Convenient online GP services. Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance. Inclusion at Capco We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know - we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our culture encourages individuality and collaboration - a mindset that shapes how we work with clients and each other every day.
Project Manager - NPI/NPD - Glamorgan - up to £50,000 + Relocation + Benefits - Ref 2059 I am currently recruiting for a Project Manager to work for a cutting-edge technology company based in Glamorgan Salary up to £50,000 + Relocation + Benefits. The organisation has been in operation for many years and are worldwide leaders within the design, development, and manufacture of their highly intelligen click apply for full job details
Oct 06, 2026
Full time
Project Manager - NPI/NPD - Glamorgan - up to £50,000 + Relocation + Benefits - Ref 2059 I am currently recruiting for a Project Manager to work for a cutting-edge technology company based in Glamorgan Salary up to £50,000 + Relocation + Benefits. The organisation has been in operation for many years and are worldwide leaders within the design, development, and manufacture of their highly intelligen click apply for full job details
Salary - 32,000- 38,000 dependent on experience plus Veolia benefits. Location - Hammersmith and Fulham Hours - 40 hours per week, standard hours are 08:30-17:00, Monday to Friday When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards. What you'll be doing: Effectively work towards and manage the social value commitments for a local area and ensure strategic plans are delivered to meet objectives. To provide general communications support for the ECO team and contract as required and be in day to day contact with Client Officers and Contract Managers. Compliance with all Health and Safety policies and procedures Support the Contract ECO manager to provide day to day communication support for the contract as required Support the Contract ECO Manager and Area ECO Manager to deliver regional and national communications objectives within contract, as required Hire and oversee performance of agency teams / third party service providers as directed by project needs Coordinate cross departmental teams to deliver project work Manage and report on the social value function of the contract and lead on the design and delivery of specific projects to achieve contractual commitments Support recruitment into the operational team by fostering relationships with external partners, delivering webinars and workshops to offer career advice Deliver Education, Communication and Outreach (ECO) activities planned for the contract to meet with social value objectives, with a strong focus on education Identify contract good news stories and feed to the regional Digital and PR team Maintain a network across the UK ECO team to identify opportunities for innovation and process improvement and lead on the implementation in their region where relevant Keep abreast of industry developments What are we looking for? Essential: Experience in a similar role Experience in project management, and delivering strategic plans Experience working with agencies and external organisations to deliver partnership projects Experience delivering community engagement activities and content production across multiple formats Excellent written and communication skills including presentation skills Customer management Budget management A full clean UK driving licence Desirable: Understanding of PR, social media, social advertising and digital communications Understanding or experience working with local authorities What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Oct 06, 2026
Full time
Salary - 32,000- 38,000 dependent on experience plus Veolia benefits. Location - Hammersmith and Fulham Hours - 40 hours per week, standard hours are 08:30-17:00, Monday to Friday When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards. What you'll be doing: Effectively work towards and manage the social value commitments for a local area and ensure strategic plans are delivered to meet objectives. To provide general communications support for the ECO team and contract as required and be in day to day contact with Client Officers and Contract Managers. Compliance with all Health and Safety policies and procedures Support the Contract ECO manager to provide day to day communication support for the contract as required Support the Contract ECO Manager and Area ECO Manager to deliver regional and national communications objectives within contract, as required Hire and oversee performance of agency teams / third party service providers as directed by project needs Coordinate cross departmental teams to deliver project work Manage and report on the social value function of the contract and lead on the design and delivery of specific projects to achieve contractual commitments Support recruitment into the operational team by fostering relationships with external partners, delivering webinars and workshops to offer career advice Deliver Education, Communication and Outreach (ECO) activities planned for the contract to meet with social value objectives, with a strong focus on education Identify contract good news stories and feed to the regional Digital and PR team Maintain a network across the UK ECO team to identify opportunities for innovation and process improvement and lead on the implementation in their region where relevant Keep abreast of industry developments What are we looking for? Essential: Experience in a similar role Experience in project management, and delivering strategic plans Experience working with agencies and external organisations to deliver partnership projects Experience delivering community engagement activities and content production across multiple formats Excellent written and communication skills including presentation skills Customer management Budget management A full clean UK driving licence Desirable: Understanding of PR, social media, social advertising and digital communications Understanding or experience working with local authorities What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Stock & Systems Manager Retail / Brand Liverpool 45k About the Role We are working with a growing brand and retail business that is looking to appoint a Stock & Systems Manager to take ownership of its operational systems, stock accuracy and data. This is a key role within the Operations function and will suit someone who enjoys being the go-to expert for systems, data and stock , while also having the opportunity to improve how the wider business operates. You will take ownership of key platforms including Shopify, Mintsoft WMS and associated systems , ensuring they are configured effectively, data flows accurately between platforms and the business is making the most of its technology. Working closely with the Operations Director and stakeholders across the business, you will identify opportunities to improve processes, automate manual activity and ensure systems are scalable as the business continues to grow. Key Responsibilities Systems Management & Ownership Act as the internal SME and key point of contact for operational and business systems. Take ownership of Shopify, Mintsoft WMS and associated stock, order and operational platforms. Ensure systems are configured, maintained and used effectively across the business. Manage system integrations and the flow of data between platforms. Maintain accurate product, SKU, pricing, stock and customer data. Manage system users, permissions and controls. Investigate and resolve system issues, working with software providers and IT partners where required. Manage system changes, upgrades and new functionality, including testing and implementation. Identify opportunities to improve automation, efficiency and system capability. Provide training and support to colleagues across the business. Stock & Inventory Maintain high levels of stock accuracy across warehouses and locations. Ensure physical stock movements are accurately reflected within relevant systems. Monitor stock transfers, adjustments, returns and discrepancies. Investigate stock variances and implement corrective actions. Support stocktakes and cycle counting. Provide accurate stock information to Operations, Purchasing, Finance, Customer Service and Retail teams. Reporting & Data Own the accuracy and integrity of key operational data. Produce management reports and analysis to support business decision-making. Monitor stock, order and system performance and identify trends or issues. Develop improved reporting and dashboard functionality where appropriate. Provide senior management with accurate and timely systems, stock and operational information. Process Improvement Continually review how systems are being used and identify opportunities for improvement. Lead projects focused on system functionality, automation and operational efficiency. Identify opportunities to remove manual processes and duplication. Ensure systems and processes are scalable as the business grows. Support the implementation of new systems, integrations and technology. Establish and maintain clear system processes, controls and procedures. About You We are looking for someone who combines strong systems knowledge with excellent operational understanding. You'll ideally have experience within stock control, inventory, e-commerce, systems management or a similar operational environment , with a genuine interest in using technology and data to improve business performance. You'll be confident getting under the skin of systems, identifying problems and finding practical solutions. Just as importantly, you'll be able to communicate technical information clearly to colleagues who aren't systems specialists. You'll ideally have: Experience in systems management, stock control, inventory, e-commerce or a similar operational environment. Strong understanding of Shopify, WMS/ERP systems and system integrations . Strong analytical and problem-solving skills. Excellent Excel and data management capabilities. High levels of accuracy and attention to detail. Experience managing relationships with external software/system providers. Desirable Experience Mintsoft WMS experience. Advanced Shopify experience. Understanding of APIs and system integrations. Experience within brand, retail, e-commerce or FMCG environments. Experience working with third-party logistics providers. Power BI or similar reporting platforms. BH37576
Oct 06, 2026
Full time
Stock & Systems Manager Retail / Brand Liverpool 45k About the Role We are working with a growing brand and retail business that is looking to appoint a Stock & Systems Manager to take ownership of its operational systems, stock accuracy and data. This is a key role within the Operations function and will suit someone who enjoys being the go-to expert for systems, data and stock , while also having the opportunity to improve how the wider business operates. You will take ownership of key platforms including Shopify, Mintsoft WMS and associated systems , ensuring they are configured effectively, data flows accurately between platforms and the business is making the most of its technology. Working closely with the Operations Director and stakeholders across the business, you will identify opportunities to improve processes, automate manual activity and ensure systems are scalable as the business continues to grow. Key Responsibilities Systems Management & Ownership Act as the internal SME and key point of contact for operational and business systems. Take ownership of Shopify, Mintsoft WMS and associated stock, order and operational platforms. Ensure systems are configured, maintained and used effectively across the business. Manage system integrations and the flow of data between platforms. Maintain accurate product, SKU, pricing, stock and customer data. Manage system users, permissions and controls. Investigate and resolve system issues, working with software providers and IT partners where required. Manage system changes, upgrades and new functionality, including testing and implementation. Identify opportunities to improve automation, efficiency and system capability. Provide training and support to colleagues across the business. Stock & Inventory Maintain high levels of stock accuracy across warehouses and locations. Ensure physical stock movements are accurately reflected within relevant systems. Monitor stock transfers, adjustments, returns and discrepancies. Investigate stock variances and implement corrective actions. Support stocktakes and cycle counting. Provide accurate stock information to Operations, Purchasing, Finance, Customer Service and Retail teams. Reporting & Data Own the accuracy and integrity of key operational data. Produce management reports and analysis to support business decision-making. Monitor stock, order and system performance and identify trends or issues. Develop improved reporting and dashboard functionality where appropriate. Provide senior management with accurate and timely systems, stock and operational information. Process Improvement Continually review how systems are being used and identify opportunities for improvement. Lead projects focused on system functionality, automation and operational efficiency. Identify opportunities to remove manual processes and duplication. Ensure systems and processes are scalable as the business grows. Support the implementation of new systems, integrations and technology. Establish and maintain clear system processes, controls and procedures. About You We are looking for someone who combines strong systems knowledge with excellent operational understanding. You'll ideally have experience within stock control, inventory, e-commerce, systems management or a similar operational environment , with a genuine interest in using technology and data to improve business performance. You'll be confident getting under the skin of systems, identifying problems and finding practical solutions. Just as importantly, you'll be able to communicate technical information clearly to colleagues who aren't systems specialists. You'll ideally have: Experience in systems management, stock control, inventory, e-commerce or a similar operational environment. Strong understanding of Shopify, WMS/ERP systems and system integrations . Strong analytical and problem-solving skills. Excellent Excel and data management capabilities. High levels of accuracy and attention to detail. Experience managing relationships with external software/system providers. Desirable Experience Mintsoft WMS experience. Advanced Shopify experience. Understanding of APIs and system integrations. Experience within brand, retail, e-commerce or FMCG environments. Experience working with third-party logistics providers. Power BI or similar reporting platforms. BH37576
Engineering Buyer 40,000- 42,000 Monday - Friday Days Commutable from - Bedford, Cambridge, St Neots, Biggleswade, Huntingdon, Royston Are you an experienced Engineering Buyer with a background in technical sourcing, component procurement, and manufacturing supply chains? Are you confident in managing end-to-end purchasing, reading engineering drawings and BOMs, and leading commercial negotiations with key suppliers? If you're looking for an autonomous procurement role with full ownership of a purchasing function and genuine impact within a growing business, this could be an excellent opportunity. Our client is an established, market-leading technical manufacturing business looking to appoint an Engineering Buyer to take sole responsibility for their procurement department. Reporting directly to the Board Director, the successful candidate will manage all sourcing, supplier management, and materials purchasing required for production and custom engineering projects. This is a sole-charge role supported by an administrative team, making it ideal for a self-motivated buyer who thrives on autonomy, enjoys working cross-functionally with internal engineering teams, and takes pride in driving best-value procurement without compromising on quality or lead times. For more information please click apply and contact Hazel Luna on (phone number removed) The Role Sourcing & Procurement: Source and procure engineered components, raw materials, tooling, and technical services from approved suppliers to support production and project deadlines. Technical Interpretation: Interpret engineering drawings, technical specifications, and Bills of Materials (BOMs) to ensure accurate purchasing and clear supplier understanding. Commercial Negotiation: Evaluate supplier quotations, negotiate pricing, contracts, and commercial terms to achieve maximum value and cost efficiency. Supplier Management: Build and manage key supplier relationships, conducting performance monitoring, supplier audits, and driving continuous improvement initiatives. Cross-Functional Collaboration: Work closely with engineering, production, and quality teams to ensure all purchased items strictly meet technical, regulatory, and quality standards. Group Synergy: Coordinate with wider Group companies to leverage combined spend and secure volume pricing on high-value raw material categories. Cost Reduction & Value Engineering: Identify ongoing cost-reduction opportunities through alternative sourcing, supplier optimization, and value engineering. Supply Chain & Inventory Management: Resolve supply chain bottlenecks, quality discrepancies, and delivery delays while maintaining accurate procurement data, lead times, and stock levels. New Product Introduction (NPI): Support NPI projects by sourcing prototype materials and managing early supplier involvement. The Candidate Proven experience in technical or engineering procurement within a manufacturing, industrial, aerospace, automotive, or engineering environment. Solid understanding of manufacturing processes, raw materials, and supply chain principles. Ability to interpret 2D/3D engineering drawings, specifications, and complex BOMs. Proven negotiation and strategic supplier management skills. Proficient with ERP/MRP systems and modern procurement software. Self-motivated and capable of running a 1-person procurement function autonomously. Excellent cross-functional communication skills, able to interface comfortably with engineering, production, and senior management. Relevant qualification (Degree, HNC/HND, or CIPS) is desirable but not essential. What's in it for you? Up to 42,000 per annum salary (with flexibility for exceptional, highly experienced candidates). Monday to Friday Days working pattern. Full ownership and autonomy over a dedicated procurement department reporting into Director level. Annual performance-based company bonus scheme. Generous holiday allowance (22 days + Bank Holidays, increasing with service). Comprehensive benefits package including Life Assurance, Sick Pay, and Pension Scheme. On-site perks including workwear provided and staff events/meals. We are a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science roles ranging from mid to senior-level positions. Please be aware that we will only accept applications from candidates with a valid right to work in the UK. By applying for this role, you confirm that you do not hold a criminal record and know of no legal reason why you would be ineligible for employment. Engineering Buyer Technical Buyer Purchasing Specialist Procurement Engineer Supply Chain Specialist Senior Buyer Procurement Manager Engineering Purchasing Executive INDLP
Oct 06, 2026
Full time
Engineering Buyer 40,000- 42,000 Monday - Friday Days Commutable from - Bedford, Cambridge, St Neots, Biggleswade, Huntingdon, Royston Are you an experienced Engineering Buyer with a background in technical sourcing, component procurement, and manufacturing supply chains? Are you confident in managing end-to-end purchasing, reading engineering drawings and BOMs, and leading commercial negotiations with key suppliers? If you're looking for an autonomous procurement role with full ownership of a purchasing function and genuine impact within a growing business, this could be an excellent opportunity. Our client is an established, market-leading technical manufacturing business looking to appoint an Engineering Buyer to take sole responsibility for their procurement department. Reporting directly to the Board Director, the successful candidate will manage all sourcing, supplier management, and materials purchasing required for production and custom engineering projects. This is a sole-charge role supported by an administrative team, making it ideal for a self-motivated buyer who thrives on autonomy, enjoys working cross-functionally with internal engineering teams, and takes pride in driving best-value procurement without compromising on quality or lead times. For more information please click apply and contact Hazel Luna on (phone number removed) The Role Sourcing & Procurement: Source and procure engineered components, raw materials, tooling, and technical services from approved suppliers to support production and project deadlines. Technical Interpretation: Interpret engineering drawings, technical specifications, and Bills of Materials (BOMs) to ensure accurate purchasing and clear supplier understanding. Commercial Negotiation: Evaluate supplier quotations, negotiate pricing, contracts, and commercial terms to achieve maximum value and cost efficiency. Supplier Management: Build and manage key supplier relationships, conducting performance monitoring, supplier audits, and driving continuous improvement initiatives. Cross-Functional Collaboration: Work closely with engineering, production, and quality teams to ensure all purchased items strictly meet technical, regulatory, and quality standards. Group Synergy: Coordinate with wider Group companies to leverage combined spend and secure volume pricing on high-value raw material categories. Cost Reduction & Value Engineering: Identify ongoing cost-reduction opportunities through alternative sourcing, supplier optimization, and value engineering. Supply Chain & Inventory Management: Resolve supply chain bottlenecks, quality discrepancies, and delivery delays while maintaining accurate procurement data, lead times, and stock levels. New Product Introduction (NPI): Support NPI projects by sourcing prototype materials and managing early supplier involvement. The Candidate Proven experience in technical or engineering procurement within a manufacturing, industrial, aerospace, automotive, or engineering environment. Solid understanding of manufacturing processes, raw materials, and supply chain principles. Ability to interpret 2D/3D engineering drawings, specifications, and complex BOMs. Proven negotiation and strategic supplier management skills. Proficient with ERP/MRP systems and modern procurement software. Self-motivated and capable of running a 1-person procurement function autonomously. Excellent cross-functional communication skills, able to interface comfortably with engineering, production, and senior management. Relevant qualification (Degree, HNC/HND, or CIPS) is desirable but not essential. What's in it for you? Up to 42,000 per annum salary (with flexibility for exceptional, highly experienced candidates). Monday to Friday Days working pattern. Full ownership and autonomy over a dedicated procurement department reporting into Director level. Annual performance-based company bonus scheme. Generous holiday allowance (22 days + Bank Holidays, increasing with service). Comprehensive benefits package including Life Assurance, Sick Pay, and Pension Scheme. On-site perks including workwear provided and staff events/meals. We are a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science roles ranging from mid to senior-level positions. Please be aware that we will only accept applications from candidates with a valid right to work in the UK. By applying for this role, you confirm that you do not hold a criminal record and know of no legal reason why you would be ineligible for employment. Engineering Buyer Technical Buyer Purchasing Specialist Procurement Engineer Supply Chain Specialist Senior Buyer Procurement Manager Engineering Purchasing Executive INDLP
Summary We're looking for a Planning and Delivery Manager to join our Communications and Fundraising directorate. You'll lead the planning and delivery of high-profile marketing, communications and fundraising campaign to connect millions of people with the National Trust's purpose. Working with senior stakeholders from across the organisation, you'll turn strategic priorities into high-impact campaigns that deliver measurable results. This is a fixed term contract due to end when the previous employee returns from maternity leave. At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be more than 12 months. We welcome part-time applicants. What it's like to work here You'll work collaboratively with colleagues across marketing, communications, audience and engagement, creative, data and external suppliers to deliver joined-up campaigns to set deadlines. We're a supportive team that values knowledge sharing, curiosity and continuous improvement. We work in a structured yet flexible way, using established processes to deliver high-quality work while making space for creativity and new ideas. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You'll be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing In this role, you'll lead the planning and delivery of communications and fundraising campaigns in support of our strategy: 'People and Nature Thriving'. Working with stakeholders and specialist teams both internally and externally, you'll bring people together around shared goals and audience needs, translating these into practical campaign plans. You'll build strong relationships and coordinate the successful delivery of complex, multi-channel campaigns from initial commission through to evaluation, championing high standards of delivery and service. You'll support a test-and-learn approach, capture learning and share insights to inform future campaigns. You'll balance multiple priorities, solve problems and help teams deliver great outcomes for our audiences. You may also provide support on larger or longer-term campaigns led by colleagues in the wider planning and delivery team.? Who we're looking for You'll bring a broad range of the following knowledge,?skills?and experience, shaped by?different roles, sectors or career paths, and the judgement to apply them effectively at scale: Experience leading planning and delivery of integrated marketing, communications and fundraising campaigns.? Ability to prioritise effectively, adapt to changing circumstances, problem-solve and maintain momentum Experience working with large-scale marketing budgets across multiple channels. Experience in account, stakeholder, client or project management. Ability to build credible, productive relationships with stakeholders at all levels. Experience leading or coordinating work to achieve shared objectives. Demonstrate a good knowledge across the full mix of marketing and communications channels.? Experience using insights and performance data to inform decisions, in-campaign optimisation and evaluate success. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Oct 06, 2026
Full time
Summary We're looking for a Planning and Delivery Manager to join our Communications and Fundraising directorate. You'll lead the planning and delivery of high-profile marketing, communications and fundraising campaign to connect millions of people with the National Trust's purpose. Working with senior stakeholders from across the organisation, you'll turn strategic priorities into high-impact campaigns that deliver measurable results. This is a fixed term contract due to end when the previous employee returns from maternity leave. At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be more than 12 months. We welcome part-time applicants. What it's like to work here You'll work collaboratively with colleagues across marketing, communications, audience and engagement, creative, data and external suppliers to deliver joined-up campaigns to set deadlines. We're a supportive team that values knowledge sharing, curiosity and continuous improvement. We work in a structured yet flexible way, using established processes to deliver high-quality work while making space for creativity and new ideas. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You'll be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing In this role, you'll lead the planning and delivery of communications and fundraising campaigns in support of our strategy: 'People and Nature Thriving'. Working with stakeholders and specialist teams both internally and externally, you'll bring people together around shared goals and audience needs, translating these into practical campaign plans. You'll build strong relationships and coordinate the successful delivery of complex, multi-channel campaigns from initial commission through to evaluation, championing high standards of delivery and service. You'll support a test-and-learn approach, capture learning and share insights to inform future campaigns. You'll balance multiple priorities, solve problems and help teams deliver great outcomes for our audiences. You may also provide support on larger or longer-term campaigns led by colleagues in the wider planning and delivery team.? Who we're looking for You'll bring a broad range of the following knowledge,?skills?and experience, shaped by?different roles, sectors or career paths, and the judgement to apply them effectively at scale: Experience leading planning and delivery of integrated marketing, communications and fundraising campaigns.? Ability to prioritise effectively, adapt to changing circumstances, problem-solve and maintain momentum Experience working with large-scale marketing budgets across multiple channels. Experience in account, stakeholder, client or project management. Ability to build credible, productive relationships with stakeholders at all levels. Experience leading or coordinating work to achieve shared objectives. Demonstrate a good knowledge across the full mix of marketing and communications channels.? Experience using insights and performance data to inform decisions, in-campaign optimisation and evaluate success. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Burgers & Fries and Incredible Careers We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. We've stuck to the same "perfect and serve" philosophy since our family business began in 1986. Today, we're still every bit the family business we started as. We're passionate about what we do, act with integrity, thrive on healthy competition, and always find a way to get the job done, whatever the challenge. The Role We're looking for an experienced Senior Brand & Campaign Manager to lead the planning, localisation and delivery of marketing campaigns and product launches across Five Guys UK and our European joint venture markets, including France, Germany and Spain. Reporting to the Head of Brand, you'll play a pivotal role in protecting and strengthening the Five Guys brand across every customer touchpoint. You'll lead integrated campaigns from conception through to execution, ensuring they are commercially effective, creatively impactful and operationally executable. Managing the Local Marketing Executive and Senior Designer, you'll bring together multiple stakeholders, agencies and international markets to deliver campaigns that build brand equity, drive sales and create memorable customer experiences. This is a high-profile leadership role offering the opportunity to shape the future of one of the world's most recognised restaurant brands across multiple international markets. What You'll Be Doing Leading the planning, development and execution of product launches and integrated marketing campaigns across the UK and European markets. Acting as a key guardian of the Five Guys brand, ensuring consistency across all channels, touchpoints and markets. Managing and developing the Local Marketing Executive and Senior Designer, creating a collaborative and high-performing team culture. Overseeing campaign timelines, budgets, creative development and project delivery from briefing through to evaluation. Working closely with local market teams to adapt and localise campaigns while maintaining brand integrity. Supporting restaurants with local marketing initiatives that drive awareness, engagement and sales. Collaborating with Digital, Partnerships, Operations, Customer Experience and Commercial teams to deliver integrated campaigns. Managing relationships with agencies, production partners and suppliers. Ensuring all campaign activity can be successfully executed within restaurant operations. Using campaign performance and market insights to continuously improve marketing effectiveness. What We're Looking For Significant experience within brand management, campaign management or integrated marketing roles. Proven experience delivering multi-channel marketing campaigns from concept to execution. Experience managing and developing direct reports. Strong project management and stakeholder management skills. Experience working with creative, media or production agencies. Commercially aware with a strong understanding of customer marketing. Excellent communication, presentation and influencing skills. Ability to manage multiple priorities and deadlines in a fast-paced environment. A collaborative and proactive approach, with the confidence to work across multiple teams and markets. Desirable Experience within hospitality, retail, QSR or other consumer-facing brands. Experience supporting multi-site businesses. Experience working across international markets. Understanding of CRM, social media, partnerships and digital marketing channels. Experience delivering product launches and promotional campaigns. Knowledge of restaurant operations and customer experience environments. What's In It For You? Competitive salary Performance-related bonus Private medical insurance Life assurance Employee assistance programme 25 days holiday plus bank holidays Enhanced parental leave policies Five Guys meal allowance Ongoing development and career progression opportunities The opportunity to shape campaigns for one of the world's most recognised restaurant brands across multiple international markets Why Five Guys? At Five Guys, we're passionate about creating incredible customer experiences and incredible careers. As our Senior Brand & Campaign Manager, you'll lead some of the brand's biggest campaigns and product launches, working across multiple markets and disciplines to bring the Five Guys experience to life. If you're passionate about brands, creativity, customer experience and leading high-performing teams, we'd love to hear from you.
Oct 06, 2026
Full time
Burgers & Fries and Incredible Careers We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. We've stuck to the same "perfect and serve" philosophy since our family business began in 1986. Today, we're still every bit the family business we started as. We're passionate about what we do, act with integrity, thrive on healthy competition, and always find a way to get the job done, whatever the challenge. The Role We're looking for an experienced Senior Brand & Campaign Manager to lead the planning, localisation and delivery of marketing campaigns and product launches across Five Guys UK and our European joint venture markets, including France, Germany and Spain. Reporting to the Head of Brand, you'll play a pivotal role in protecting and strengthening the Five Guys brand across every customer touchpoint. You'll lead integrated campaigns from conception through to execution, ensuring they are commercially effective, creatively impactful and operationally executable. Managing the Local Marketing Executive and Senior Designer, you'll bring together multiple stakeholders, agencies and international markets to deliver campaigns that build brand equity, drive sales and create memorable customer experiences. This is a high-profile leadership role offering the opportunity to shape the future of one of the world's most recognised restaurant brands across multiple international markets. What You'll Be Doing Leading the planning, development and execution of product launches and integrated marketing campaigns across the UK and European markets. Acting as a key guardian of the Five Guys brand, ensuring consistency across all channels, touchpoints and markets. Managing and developing the Local Marketing Executive and Senior Designer, creating a collaborative and high-performing team culture. Overseeing campaign timelines, budgets, creative development and project delivery from briefing through to evaluation. Working closely with local market teams to adapt and localise campaigns while maintaining brand integrity. Supporting restaurants with local marketing initiatives that drive awareness, engagement and sales. Collaborating with Digital, Partnerships, Operations, Customer Experience and Commercial teams to deliver integrated campaigns. Managing relationships with agencies, production partners and suppliers. Ensuring all campaign activity can be successfully executed within restaurant operations. Using campaign performance and market insights to continuously improve marketing effectiveness. What We're Looking For Significant experience within brand management, campaign management or integrated marketing roles. Proven experience delivering multi-channel marketing campaigns from concept to execution. Experience managing and developing direct reports. Strong project management and stakeholder management skills. Experience working with creative, media or production agencies. Commercially aware with a strong understanding of customer marketing. Excellent communication, presentation and influencing skills. Ability to manage multiple priorities and deadlines in a fast-paced environment. A collaborative and proactive approach, with the confidence to work across multiple teams and markets. Desirable Experience within hospitality, retail, QSR or other consumer-facing brands. Experience supporting multi-site businesses. Experience working across international markets. Understanding of CRM, social media, partnerships and digital marketing channels. Experience delivering product launches and promotional campaigns. Knowledge of restaurant operations and customer experience environments. What's In It For You? Competitive salary Performance-related bonus Private medical insurance Life assurance Employee assistance programme 25 days holiday plus bank holidays Enhanced parental leave policies Five Guys meal allowance Ongoing development and career progression opportunities The opportunity to shape campaigns for one of the world's most recognised restaurant brands across multiple international markets Why Five Guys? At Five Guys, we're passionate about creating incredible customer experiences and incredible careers. As our Senior Brand & Campaign Manager, you'll lead some of the brand's biggest campaigns and product launches, working across multiple markets and disciplines to bring the Five Guys experience to life. If you're passionate about brands, creativity, customer experience and leading high-performing teams, we'd love to hear from you.
Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes Meet all target Response times and KPI's Increase service profitability through efficient stock and call management Attitude and Persistence A positive bright and cheerful personality with a mature attitude to work. Excellent verbal and written communication skills. Confidence in dealing with external and internal customers at all levels. Organised, with solid attention to detail and a strong ability to prioritise key objectives during the busy working day. Has an enquiring mind, questions and challenges established methods, always seeks to streamline and simplify, seeks to add value at every opportunity A pro-active "can do" approach, keen to take ownership of projects and issues and follow through to full conclusion. Ability to use initiative and work without direct supervision, but also a team player that recognises and encourages the contribution of others and can share workload when required. Flexibility and adaptability to meet business requirements, particularly during busy periods when overtime may be required. Responsibilities Be conversant with the Company Service Call Control systems and in particular the escalation procedure. Carry out Minimum Call Procedure on every Service Call as per the issued guide lines. Communicate with the Helpdesk ProActive coordinator if you are not able to complete the call within one and half hours of arrival at site or if you have been asked to look at another machine or issue. Complete service calls via Link-in connection with all correct details. Including part numbers for return to fit bookings. And correct meter readings. Return all parts for warranty; Kyocera, Canon etc. or where asked for, Konica Minolta; back to the Head Office SDD. Along with the warranty sheet, samples and list prints. Maintain tool kit to a sufficient level enabling Standards to be upheld. Including issued technology e.g. tablets and phones. Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager). Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk Manager that the Service Call cannot reasonably be completed that day) Respond within specific Response Time constraint Call before going to clients, to ascertain whether you can clear the call over the phone or advise them you are on route. Observe correct Static Electricity prevention precautions when transporting, storing and handling static sensitive printed circuit boards. Understand in full all the relevant tools that we use for meter readings and maintenance support. Including PPA, CSRC and e-maintenance. Observe relevant Health and Safety Law, risk assessments a per issued guides Ensure that your attendance is recorded at reception when visiting customer premises, that you observe the correct standard of dress as laid done in the company guide and maintain appearance to an acceptable level whilst employed on Company business Complete any relevant training, whether machine, solution or IT as set out by the Field Service Manager, within the set time frame agreed. And then to maintain that knowledge to the best of your abilities. This will also form part of your progression within the SDD and career path. Be ProActive at all times, make sure there isn't anything else you can do before leaving site. Maintain and use all relevant online support tools and sites to enable you to fix any issue. Any other suitable activity as designated by the ProActive Service Delivery department. Including Installations, helpdesk support, workshop support (PDI) Understand and maintain what Principal's portfolio of products and services are. Pass on any relative leads to sales via the correct procedure. Provide initial support on any software product loaded on a device within the Principal Portfolio and pass to Software Consultants if escalation of faults are needed. Skills Requirements Hardware trained on Kyocera/Canon/Konica Minolta Knowledge and understanding of Microsoft networks Experience with DHCP, DNS, TCP/IP, LDAP, Active Directory Understanding of Print Management and Document Management software products Konica Minolta and Canon accreditations must have been achieved to professional level and intermediate respectively Desirable MCP/COMPTIA certification Equitrac/Papercut/PCounter experience Training on HP/Samsung Equipment would be of benefit
Oct 06, 2026
Full time
Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes Meet all target Response times and KPI's Increase service profitability through efficient stock and call management Attitude and Persistence A positive bright and cheerful personality with a mature attitude to work. Excellent verbal and written communication skills. Confidence in dealing with external and internal customers at all levels. Organised, with solid attention to detail and a strong ability to prioritise key objectives during the busy working day. Has an enquiring mind, questions and challenges established methods, always seeks to streamline and simplify, seeks to add value at every opportunity A pro-active "can do" approach, keen to take ownership of projects and issues and follow through to full conclusion. Ability to use initiative and work without direct supervision, but also a team player that recognises and encourages the contribution of others and can share workload when required. Flexibility and adaptability to meet business requirements, particularly during busy periods when overtime may be required. Responsibilities Be conversant with the Company Service Call Control systems and in particular the escalation procedure. Carry out Minimum Call Procedure on every Service Call as per the issued guide lines. Communicate with the Helpdesk ProActive coordinator if you are not able to complete the call within one and half hours of arrival at site or if you have been asked to look at another machine or issue. Complete service calls via Link-in connection with all correct details. Including part numbers for return to fit bookings. And correct meter readings. Return all parts for warranty; Kyocera, Canon etc. or where asked for, Konica Minolta; back to the Head Office SDD. Along with the warranty sheet, samples and list prints. Maintain tool kit to a sufficient level enabling Standards to be upheld. Including issued technology e.g. tablets and phones. Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager). Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk Manager that the Service Call cannot reasonably be completed that day) Respond within specific Response Time constraint Call before going to clients, to ascertain whether you can clear the call over the phone or advise them you are on route. Observe correct Static Electricity prevention precautions when transporting, storing and handling static sensitive printed circuit boards. Understand in full all the relevant tools that we use for meter readings and maintenance support. Including PPA, CSRC and e-maintenance. Observe relevant Health and Safety Law, risk assessments a per issued guides Ensure that your attendance is recorded at reception when visiting customer premises, that you observe the correct standard of dress as laid done in the company guide and maintain appearance to an acceptable level whilst employed on Company business Complete any relevant training, whether machine, solution or IT as set out by the Field Service Manager, within the set time frame agreed. And then to maintain that knowledge to the best of your abilities. This will also form part of your progression within the SDD and career path. Be ProActive at all times, make sure there isn't anything else you can do before leaving site. Maintain and use all relevant online support tools and sites to enable you to fix any issue. Any other suitable activity as designated by the ProActive Service Delivery department. Including Installations, helpdesk support, workshop support (PDI) Understand and maintain what Principal's portfolio of products and services are. Pass on any relative leads to sales via the correct procedure. Provide initial support on any software product loaded on a device within the Principal Portfolio and pass to Software Consultants if escalation of faults are needed. Skills Requirements Hardware trained on Kyocera/Canon/Konica Minolta Knowledge and understanding of Microsoft networks Experience with DHCP, DNS, TCP/IP, LDAP, Active Directory Understanding of Print Management and Document Management software products Konica Minolta and Canon accreditations must have been achieved to professional level and intermediate respectively Desirable MCP/COMPTIA certification Equitrac/Papercut/PCounter experience Training on HP/Samsung Equipment would be of benefit
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The successful candidate will oversee the operation and maintenance of the electrical and mechanical infrastructure for Data Centers (DC) in Amazon Web Services (AWS) Cloud regions. Our technicians are operating and maintaining AWS DCs' world-class mechanical and electrical infrastructure. In addition to technical operations and maintenance, the successful candidate will oversee facility operations and ensure the implementation of safety procedures. The role requires a motivated, self-managed individual who demonstrates initiative and proactively seeks solutions to problems while striving for operational excellence. The work follows a process-oriented approach: the individual needs a strong willingness to learn new processes and adapt to rapidly changing operational scenarios with conflicting priorities. The successful candidate will be part of the Engineering and Facilities team and will be responsible for; maintaining availability for customers; ensuring maintenance and operation of technical infrastructure; and the upkeep and operation of the DC facility. Key job responsibilities - Safety - Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture. - Engineering & Facility Operations and Maintenance - Operational experience and familiarity with electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS's), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers - Troubleshoot events within internal Service Level Agreements (SLA's) - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.) - Supervise contractors who perform servicing or preventive maintenance - Manual handling and lifting of equipment may be required - Ability to work shifts (morning, late and night) - On-call rotation reaction to off-duty emergency calls About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - High school or equivalent diploma - Knowledge of mechanical systems (Mechanical, HVAC systems, Controls) - Knowledge of key electrical competencies and theory PREFERRED QUALIFICATIONS - Experience in data center engineering - Bachelor's degree in engineering, project management, construction management or similar technical focus Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Oct 06, 2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The successful candidate will oversee the operation and maintenance of the electrical and mechanical infrastructure for Data Centers (DC) in Amazon Web Services (AWS) Cloud regions. Our technicians are operating and maintaining AWS DCs' world-class mechanical and electrical infrastructure. In addition to technical operations and maintenance, the successful candidate will oversee facility operations and ensure the implementation of safety procedures. The role requires a motivated, self-managed individual who demonstrates initiative and proactively seeks solutions to problems while striving for operational excellence. The work follows a process-oriented approach: the individual needs a strong willingness to learn new processes and adapt to rapidly changing operational scenarios with conflicting priorities. The successful candidate will be part of the Engineering and Facilities team and will be responsible for; maintaining availability for customers; ensuring maintenance and operation of technical infrastructure; and the upkeep and operation of the DC facility. Key job responsibilities - Safety - Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture. - Engineering & Facility Operations and Maintenance - Operational experience and familiarity with electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS's), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers - Troubleshoot events within internal Service Level Agreements (SLA's) - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.) - Supervise contractors who perform servicing or preventive maintenance - Manual handling and lifting of equipment may be required - Ability to work shifts (morning, late and night) - On-call rotation reaction to off-duty emergency calls About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - High school or equivalent diploma - Knowledge of mechanical systems (Mechanical, HVAC systems, Controls) - Knowledge of key electrical competencies and theory PREFERRED QUALIFICATIONS - Experience in data center engineering - Bachelor's degree in engineering, project management, construction management or similar technical focus Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Summary As the public face of Sandilands, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. Contract/duration: Permanent Hours/working pattern: You'll work 26.25 hours per week over fours days. Your shift times will be 9am-4pm. You'll be required to work weekends as part of a rota and occasional evenings. For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Reporting to the Site Manager, you'll be part of a small team working at Sandilands as part of the Lincolnshire Coast portfolio. It's a really exciting time to join the team as we fully open the site to visitors as the six year project to create a place where people and nature thrive together at Sandilands. You'll have the opportunity to help shape the visitor welcome and support the team in delivering a great visitor experience. What you'll be doing Day to day, you'll deliver a great all-round customer service experience. You'll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You'll be motivated to achieve targets and confidently talk to visitors about supporting the National Trust, by helping to grow our membership. No two days are the same, so you may also be involved in key property events and social media promotion. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone that's committed to delivering great customer service. Who we're looking for We'd love to hear from you if you're: focused on giving great service to everyone you meet motivated to help achieve team targets a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Oct 06, 2026
Full time
Summary As the public face of Sandilands, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. Contract/duration: Permanent Hours/working pattern: You'll work 26.25 hours per week over fours days. Your shift times will be 9am-4pm. You'll be required to work weekends as part of a rota and occasional evenings. For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Reporting to the Site Manager, you'll be part of a small team working at Sandilands as part of the Lincolnshire Coast portfolio. It's a really exciting time to join the team as we fully open the site to visitors as the six year project to create a place where people and nature thrive together at Sandilands. You'll have the opportunity to help shape the visitor welcome and support the team in delivering a great visitor experience. What you'll be doing Day to day, you'll deliver a great all-round customer service experience. You'll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You'll be motivated to achieve targets and confidently talk to visitors about supporting the National Trust, by helping to grow our membership. No two days are the same, so you may also be involved in key property events and social media promotion. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone that's committed to delivering great customer service. Who we're looking for We'd love to hear from you if you're: focused on giving great service to everyone you meet motivated to help achieve team targets a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Our People Insights team is seeking a London-based Senior Analyst, People Insights, reporting to the Sr. Manager, People Insights. This role sits at the intersection of quantitative modeling and data storytelling, critical to expanding our analytical depth across our global workforce. You will serve as the regional point of contact for HR functions across EMEA & APAC and act as the team's primary quantitative modeler, equally comfortable building models as you are presenting regression outputs to leadership. This is a unique opportunity to apply data to complex business challenges, from attrition prediction to workforce scenario modeling. We are looking for a candidate who combines deep quantitative and stakeholder management skills with a strong foundation in People systems and data processes. You Will Partner with EMEA & APAC HR and business leaders to translate complex workforce challenges into actionable, hypothesis-driven analytical projects. Design, build and validate predictive statistical models (e.g., attrition, headcount, talent forecasting) to drive strategy. Translate complex quantitative outputs into clear, compelling narratives tailored for non-technical stakeholders. Partner with the People team to identify process optimization opportunities through data-driven recommendations. Maintain high data integrity via regular audits while ensuring ethical, transparent handling of sensitive information in compliance with GDPR and local regulations. Support regional compliance by extracting, cleaning and validating workforce datasets under tight deadlines. Proactively evolve our analytics capabilities by identifying improved methods, tools and emerging AI solutions to strengthen the people analytics function. You Have Demonstrable experience in People Analytics or HR Data Science in a consultative/technical capacity. Proficiency in SQL, Tableau, Excel, or similar data visualization and manipulation tools. Strong expertise in advanced analytics and statistical modeling. Working knowledge of HRIS platforms such as Workday, SuccessFactors or Oracle, as well as a solid understanding of core HR processes and People data. Ability to translate technical data into clear, actionable advice. Preferred Experience with ETL tools (e.g., Alteryx) and automating analytics pipelines. Interest in leveraging AI to optimize and automate HR analytics. Benefits Comprehensive Healthcare Plans Paid Time Off Retirement Plans Comprehensive Insurance Plans Education Benefits Family Care Benefits Commuter Transit Program Subscription Discounts Employee Referral Program Visa Sponsorship Dow Jones does not provide visa sponsorship for this position. Applicants must have the legal right to work in the UK at the time of application and must be able to maintain that right for the duration of their employment without requiring visa sponsorship from Dow Jones. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. Reasonable Accommodation We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at . Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations. Business Area Dow Jones - People Job Category Data Analytics/Warehousing & Business Intelligence Union Status Non-Union role About Dow Jones Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest newsgathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).
Oct 06, 2026
Full time
Our People Insights team is seeking a London-based Senior Analyst, People Insights, reporting to the Sr. Manager, People Insights. This role sits at the intersection of quantitative modeling and data storytelling, critical to expanding our analytical depth across our global workforce. You will serve as the regional point of contact for HR functions across EMEA & APAC and act as the team's primary quantitative modeler, equally comfortable building models as you are presenting regression outputs to leadership. This is a unique opportunity to apply data to complex business challenges, from attrition prediction to workforce scenario modeling. We are looking for a candidate who combines deep quantitative and stakeholder management skills with a strong foundation in People systems and data processes. You Will Partner with EMEA & APAC HR and business leaders to translate complex workforce challenges into actionable, hypothesis-driven analytical projects. Design, build and validate predictive statistical models (e.g., attrition, headcount, talent forecasting) to drive strategy. Translate complex quantitative outputs into clear, compelling narratives tailored for non-technical stakeholders. Partner with the People team to identify process optimization opportunities through data-driven recommendations. Maintain high data integrity via regular audits while ensuring ethical, transparent handling of sensitive information in compliance with GDPR and local regulations. Support regional compliance by extracting, cleaning and validating workforce datasets under tight deadlines. Proactively evolve our analytics capabilities by identifying improved methods, tools and emerging AI solutions to strengthen the people analytics function. You Have Demonstrable experience in People Analytics or HR Data Science in a consultative/technical capacity. Proficiency in SQL, Tableau, Excel, or similar data visualization and manipulation tools. Strong expertise in advanced analytics and statistical modeling. Working knowledge of HRIS platforms such as Workday, SuccessFactors or Oracle, as well as a solid understanding of core HR processes and People data. Ability to translate technical data into clear, actionable advice. Preferred Experience with ETL tools (e.g., Alteryx) and automating analytics pipelines. Interest in leveraging AI to optimize and automate HR analytics. Benefits Comprehensive Healthcare Plans Paid Time Off Retirement Plans Comprehensive Insurance Plans Education Benefits Family Care Benefits Commuter Transit Program Subscription Discounts Employee Referral Program Visa Sponsorship Dow Jones does not provide visa sponsorship for this position. Applicants must have the legal right to work in the UK at the time of application and must be able to maintain that right for the duration of their employment without requiring visa sponsorship from Dow Jones. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. Reasonable Accommodation We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at . Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations. Business Area Dow Jones - People Job Category Data Analytics/Warehousing & Business Intelligence Union Status Non-Union role About Dow Jones Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest newsgathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).
Burgers & Fries and Incredible Careers We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. We've stuck to the same "perfect and serve" philosophy since our family business began in 1986. Today, we're still every bit the family business we started as. We're passionate about what we do, act with integrity, thrive on healthy competition, and always find a way to get the job done, whatever the challenge. The Role We're looking for a Senior Digital Marketing Manager to lead and shape the digital customer experience across Five Guys UK and our European markets, including France, Germany and Spain. Reporting to the Head of Brand, you'll own the end-to-end digital customer journey across Rewards, CRM, website, kiosks, Click & Collect, delivery platforms and drive-thru experiences. You'll be responsible for developing the digital roadmap, driving customer loyalty and ensuring every digital touchpoint delivers a seamless, engaging and commercially effective experience. This is a strategically important role, combining digital marketing, customer experience, loyalty, technology and commercial leadership, with the opportunity to make a significant impact across a growing international business. What You'll Be Doing Leading the digital customer journey across all customer-facing platforms and touchpoints. Owning the Rewards programme strategy, performance and future roadmap. Driving customer acquisition, engagement, retention and visit frequency through CRM and loyalty initiatives. Developing and delivering the digital experience roadmap across multiple markets. Partnering with IT teams and technology providers to enhance digital platforms and customer experiences. Leading testing, optimisation and continuous improvement across digital channels. Supporting new store openings, menu launches, promotions and digital innovation projects. Managing relationships with key technology and digital partners. Monitoring digital performance, customer behaviour and loyalty metrics to identify opportunities for growth. Managing and developing the Digital Marketing Executive. What We're Looking For Proven experience within digital marketing, CRM, loyalty, digital product management or customer experience. Strong understanding of customer journey management and digital ecosystems. Experience developing and delivering CRM, loyalty and retention strategies. Experience working with digital platforms, technology providers and cross-functional teams. Strong stakeholder management and project leadership skills. Commercial awareness with a customer-first mindset. Ability to analyse performance data and translate insights into action. A collaborative and proactive approach, with the ability to influence at all levels. Desirable Experience within hospitality, QSR, retail or other multi-site businesses. Experience managing loyalty platforms and customer engagement programmes. Knowledge of GA4, CRM platforms and digital analytics tools. Experience working across international markets. What's In It For You? Competitive salary Performance-related bonus Private medical insurance Life assurance Employee assistance programme 25 days holiday plus bank holidays Enhanced parental leave policies Five Guys meal allowance Ongoing development and career progression opportunities The chance to shape the digital experience of one of the world's most recognised restaurant brands Why Five Guys? At Five Guys, we're passionate about creating incredible customer experiences and incredible careers. As our Senior Digital Marketing Manager, you'll play a key role in shaping how millions of customers engage with our brand across digital channels, while leading innovation and loyalty strategies that support our continued growth.
Oct 06, 2026
Full time
Burgers & Fries and Incredible Careers We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. We've stuck to the same "perfect and serve" philosophy since our family business began in 1986. Today, we're still every bit the family business we started as. We're passionate about what we do, act with integrity, thrive on healthy competition, and always find a way to get the job done, whatever the challenge. The Role We're looking for a Senior Digital Marketing Manager to lead and shape the digital customer experience across Five Guys UK and our European markets, including France, Germany and Spain. Reporting to the Head of Brand, you'll own the end-to-end digital customer journey across Rewards, CRM, website, kiosks, Click & Collect, delivery platforms and drive-thru experiences. You'll be responsible for developing the digital roadmap, driving customer loyalty and ensuring every digital touchpoint delivers a seamless, engaging and commercially effective experience. This is a strategically important role, combining digital marketing, customer experience, loyalty, technology and commercial leadership, with the opportunity to make a significant impact across a growing international business. What You'll Be Doing Leading the digital customer journey across all customer-facing platforms and touchpoints. Owning the Rewards programme strategy, performance and future roadmap. Driving customer acquisition, engagement, retention and visit frequency through CRM and loyalty initiatives. Developing and delivering the digital experience roadmap across multiple markets. Partnering with IT teams and technology providers to enhance digital platforms and customer experiences. Leading testing, optimisation and continuous improvement across digital channels. Supporting new store openings, menu launches, promotions and digital innovation projects. Managing relationships with key technology and digital partners. Monitoring digital performance, customer behaviour and loyalty metrics to identify opportunities for growth. Managing and developing the Digital Marketing Executive. What We're Looking For Proven experience within digital marketing, CRM, loyalty, digital product management or customer experience. Strong understanding of customer journey management and digital ecosystems. Experience developing and delivering CRM, loyalty and retention strategies. Experience working with digital platforms, technology providers and cross-functional teams. Strong stakeholder management and project leadership skills. Commercial awareness with a customer-first mindset. Ability to analyse performance data and translate insights into action. A collaborative and proactive approach, with the ability to influence at all levels. Desirable Experience within hospitality, QSR, retail or other multi-site businesses. Experience managing loyalty platforms and customer engagement programmes. Knowledge of GA4, CRM platforms and digital analytics tools. Experience working across international markets. What's In It For You? Competitive salary Performance-related bonus Private medical insurance Life assurance Employee assistance programme 25 days holiday plus bank holidays Enhanced parental leave policies Five Guys meal allowance Ongoing development and career progression opportunities The chance to shape the digital experience of one of the world's most recognised restaurant brands Why Five Guys? At Five Guys, we're passionate about creating incredible customer experiences and incredible careers. As our Senior Digital Marketing Manager, you'll play a key role in shaping how millions of customers engage with our brand across digital channels, while leading innovation and loyalty strategies that support our continued growth.
Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes Meet all target Response times and KPI's Increase service profitability through efficient stock and call management Attitude and Persistence A positive bright and cheerful personality with a mature attitude to work. Excellent verbal and written communication skills. Confidence in dealing with external and internal customers at all levels. Organised, with solid attention to detail and a strong ability to prioritise key objectives during the busy working day. Has an enquiring mind, questions and challenges established methods, always seeks to streamline and simplify, seeks to add value at every opportunity A pro-active "can do" approach, keen to take ownership of projects and issues and follow through to full conclusion. Ability to use initiative and work without direct supervision, but also a team player that recognises and encourages the contribution of others and can share workload when required. Flexibility and adaptability to meet business requirements, particularly during busy periods when overtime may be required. Responsibilities Be conversant with the Company Service Call Control systems and in particular the escalation procedure. Carry out Minimum Call Procedure on every Service Call as per the issued guide lines. Communicate with the Helpdesk ProActive coordinator if you are not able to complete the call within one and half hours of arrival at site or if you have been asked to look at another machine or issue. Complete service calls via Link-in connection with all correct details. Including part numbers for return to fit bookings. And correct meter readings. Return all parts for warranty; Kyocera, Canon etc. or where asked for, Konica Minolta; back to the Head Office SDD. Along with the warranty sheet, samples and list prints. Maintain tool kit to a sufficient level enabling Standards to be upheld. Including issued technology e.g. tablets and phones. Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager). Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk Manager that the Service Call cannot reasonably be completed that day) Respond within specific Response Time constraint Call before going to clients, to ascertain whether you can clear the call over the phone or advise them you are on route. Observe correct Static Electricity prevention precautions when transporting, storing and handling static sensitive printed circuit boards. Understand in full all the relevant tools that we use for meter readings and maintenance support. Including PPA, CSRC and e-maintenance. Observe relevant Health and Safety Law, risk assessments a per issued guides Ensure that your attendance is recorded at reception when visiting customer premises, that you observe the correct standard of dress as laid done in the company guide and maintain appearance to an acceptable level whilst employed on Company business Complete any relevant training, whether machine, solution or IT as set out by the Field Service Manager, within the set time frame agreed. And then to maintain that knowledge to the best of your abilities. This will also form part of your progression within the SDD and career path. Be ProActive at all times, make sure there isn't anything else you can do before leaving site. Maintain and use all relevant online support tools and sites to enable you to fix any issue. Any other suitable activity as designated by the ProActive Service Delivery department. Including Installations, helpdesk support, workshop support (PDI) Understand and maintain what Principal's portfolio of products and services are. Pass on any relative leads to sales via the correct procedure. Provide initial support on any software product loaded on a device within the Principal Portfolio and pass to Software Consultants if escalation of faults are needed. Skills Requirements Hardware trained on Kyocera/Canon/Konica Minolta Knowledge and understanding of Microsoft networks Experience with DHCP, DNS, TCP/IP, LDAP, Active Directory Understanding of Print Management and Document Management software products Konica Minolta and Canon accreditations must have been achieved to professional level and intermediate respectively Desirable MCP/COMPTIA certification Equitrac/Papercut/PCounter experience Training on HP/Samsung Equipment would be of benefit
Oct 06, 2026
Full time
Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes Meet all target Response times and KPI's Increase service profitability through efficient stock and call management Attitude and Persistence A positive bright and cheerful personality with a mature attitude to work. Excellent verbal and written communication skills. Confidence in dealing with external and internal customers at all levels. Organised, with solid attention to detail and a strong ability to prioritise key objectives during the busy working day. Has an enquiring mind, questions and challenges established methods, always seeks to streamline and simplify, seeks to add value at every opportunity A pro-active "can do" approach, keen to take ownership of projects and issues and follow through to full conclusion. Ability to use initiative and work without direct supervision, but also a team player that recognises and encourages the contribution of others and can share workload when required. Flexibility and adaptability to meet business requirements, particularly during busy periods when overtime may be required. Responsibilities Be conversant with the Company Service Call Control systems and in particular the escalation procedure. Carry out Minimum Call Procedure on every Service Call as per the issued guide lines. Communicate with the Helpdesk ProActive coordinator if you are not able to complete the call within one and half hours of arrival at site or if you have been asked to look at another machine or issue. Complete service calls via Link-in connection with all correct details. Including part numbers for return to fit bookings. And correct meter readings. Return all parts for warranty; Kyocera, Canon etc. or where asked for, Konica Minolta; back to the Head Office SDD. Along with the warranty sheet, samples and list prints. Maintain tool kit to a sufficient level enabling Standards to be upheld. Including issued technology e.g. tablets and phones. Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager). Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk Manager that the Service Call cannot reasonably be completed that day) Respond within specific Response Time constraint Call before going to clients, to ascertain whether you can clear the call over the phone or advise them you are on route. Observe correct Static Electricity prevention precautions when transporting, storing and handling static sensitive printed circuit boards. Understand in full all the relevant tools that we use for meter readings and maintenance support. Including PPA, CSRC and e-maintenance. Observe relevant Health and Safety Law, risk assessments a per issued guides Ensure that your attendance is recorded at reception when visiting customer premises, that you observe the correct standard of dress as laid done in the company guide and maintain appearance to an acceptable level whilst employed on Company business Complete any relevant training, whether machine, solution or IT as set out by the Field Service Manager, within the set time frame agreed. And then to maintain that knowledge to the best of your abilities. This will also form part of your progression within the SDD and career path. Be ProActive at all times, make sure there isn't anything else you can do before leaving site. Maintain and use all relevant online support tools and sites to enable you to fix any issue. Any other suitable activity as designated by the ProActive Service Delivery department. Including Installations, helpdesk support, workshop support (PDI) Understand and maintain what Principal's portfolio of products and services are. Pass on any relative leads to sales via the correct procedure. Provide initial support on any software product loaded on a device within the Principal Portfolio and pass to Software Consultants if escalation of faults are needed. Skills Requirements Hardware trained on Kyocera/Canon/Konica Minolta Knowledge and understanding of Microsoft networks Experience with DHCP, DNS, TCP/IP, LDAP, Active Directory Understanding of Print Management and Document Management software products Konica Minolta and Canon accreditations must have been achieved to professional level and intermediate respectively Desirable MCP/COMPTIA certification Equitrac/Papercut/PCounter experience Training on HP/Samsung Equipment would be of benefit
HR Advisor Permanent Hybrid Christchurch, Dorset Regular travel to Sheffield and Widnes (approximately monthly) Salary: Competitive + Bonus + Excellent Benefits Dovetail Recruitment are proud to be working with a long standing client who are looking for a HR Advisor to join their team of 7. The business has been growing over the last 10 years that we have worked with them, and people are at the heart of their business. People are at the heart of this growing business, and as HR Advisor you'll play a key role in supporting managers and employees across the full employee lifecycle. With a broad remit covering employee relations, recruitment, development and HR projects, this role offers variety, responsibility and the opportunity to make a real impact, alongside flexible hybrid working and a strong benefits package. Key responsibilities as a HR Advisor include: Employee Relations & Performance Managing disciplinary, grievance, absence management and other employee relations cases. Advising managers on performance management and supporting performance improvement plans. Conducting investigations and providing practical HR guidance in line with employment law and company policy. Recruitment & Development Supporting recruitment activities, including interviewing and candidate assessment. Coordinating learning and development initiatives and maintaining training records. Identifying opportunities to support employee growth and development. HR Compliance & Advisory Ensuring compliance with UK employment legislation and HR best practice. Assisting with the review and implementation of HR policies and procedures. Providing trusted HR advice to managers across the business. HR Systems, Payroll & Benefits Maintaining HR records and systems, including CezanneHR. Supporting payroll administration, pensions and employee benefits processes. Producing HR reports and ensuring data accuracy. Employee Lifecycle & Engagement Supporting employees from recruitment and onboarding through to probation and ongoing development. Partnering with managers to understand workforce requirements and succession needs. Assisting with employee engagement, wellbeing initiatives and company events. Supporting HR projects and continuous improvement initiatives across the People function. About You We're looking for a confident and proactive HR professional who enjoys building strong relationships and delivering practical HR solutions. You will have: Previous experience in an HR Advisor or similar generalist HR role. Strong knowledge of UK Employment Law Benefits Competitive salary with annual salary reviews Annual bonus scheme 25 days holiday, increasing with service to 30 days Option to purchase additional annual leave Flexible and hybrid working Medical cash plan and mental health support Excellent learning, development and career progression opportunities Enhanced maternity and paternity pay Generous company sick pay scheme Pension contribution Annual company social events Cycle to Work scheme Apply Now If you're an experienced HR professional looking for a varied and rewarding opportunity within a people-focused organisation, we'd love to hear from you. For more information or a confidential discussion, please apply today or contact Laura at Dovetail Recruitment. Having partnered with this business for over 10 years, Laura can provide valuable insight into the role, company culture and recruitment process.
Oct 06, 2026
Full time
HR Advisor Permanent Hybrid Christchurch, Dorset Regular travel to Sheffield and Widnes (approximately monthly) Salary: Competitive + Bonus + Excellent Benefits Dovetail Recruitment are proud to be working with a long standing client who are looking for a HR Advisor to join their team of 7. The business has been growing over the last 10 years that we have worked with them, and people are at the heart of their business. People are at the heart of this growing business, and as HR Advisor you'll play a key role in supporting managers and employees across the full employee lifecycle. With a broad remit covering employee relations, recruitment, development and HR projects, this role offers variety, responsibility and the opportunity to make a real impact, alongside flexible hybrid working and a strong benefits package. Key responsibilities as a HR Advisor include: Employee Relations & Performance Managing disciplinary, grievance, absence management and other employee relations cases. Advising managers on performance management and supporting performance improvement plans. Conducting investigations and providing practical HR guidance in line with employment law and company policy. Recruitment & Development Supporting recruitment activities, including interviewing and candidate assessment. Coordinating learning and development initiatives and maintaining training records. Identifying opportunities to support employee growth and development. HR Compliance & Advisory Ensuring compliance with UK employment legislation and HR best practice. Assisting with the review and implementation of HR policies and procedures. Providing trusted HR advice to managers across the business. HR Systems, Payroll & Benefits Maintaining HR records and systems, including CezanneHR. Supporting payroll administration, pensions and employee benefits processes. Producing HR reports and ensuring data accuracy. Employee Lifecycle & Engagement Supporting employees from recruitment and onboarding through to probation and ongoing development. Partnering with managers to understand workforce requirements and succession needs. Assisting with employee engagement, wellbeing initiatives and company events. Supporting HR projects and continuous improvement initiatives across the People function. About You We're looking for a confident and proactive HR professional who enjoys building strong relationships and delivering practical HR solutions. You will have: Previous experience in an HR Advisor or similar generalist HR role. Strong knowledge of UK Employment Law Benefits Competitive salary with annual salary reviews Annual bonus scheme 25 days holiday, increasing with service to 30 days Option to purchase additional annual leave Flexible and hybrid working Medical cash plan and mental health support Excellent learning, development and career progression opportunities Enhanced maternity and paternity pay Generous company sick pay scheme Pension contribution Annual company social events Cycle to Work scheme Apply Now If you're an experienced HR professional looking for a varied and rewarding opportunity within a people-focused organisation, we'd love to hear from you. For more information or a confidential discussion, please apply today or contact Laura at Dovetail Recruitment. Having partnered with this business for over 10 years, Laura can provide valuable insight into the role, company culture and recruitment process.
At Amazon, we have hundreds of facilities across Europe. They're not just workplaces - they're our hubs where teams meet and collaborate to make sure we're always delivering the best we can for our customers. As a Reliability Maintenance Engineering (RME) Area Manager, you'll bring together the elements that make our working environment as supportive and efficient as possible. Your focus will be to lead and mentor a team of expert technicians dedicated to equipment reliability. Key job responsibilities Support colleagues in site compliance with safety policies and procedures Implement EU network standards, plan preventative maintenance and ensure technical availability Collaborate with colleagues to collect and analyse data to improve processes Deliver and support both site-based and network-level projects Lead, support and mentor your team to develop their career A day in the life You'll be based at one of our operational sites, which allows you to give practical guidance to your team and get a clear vision of what's happening at your site. This involves collecting data and solving problems in a fast-paced environment. You'll also have a chance to create an operational plan to make the site more productive and efficient. That will involve setting up new projects that improve everything from operational processes to equipment maintenance. After safety, the most important part of the role is leading your team and managing their performance and development, including organising additional training. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or technology. BASIC QUALIFICATIONS - Experience in engineering team management - Relevant experience as part of a maintenance team in an industrial or production environment that handles a variety of complex business processes - Relevant experience in liaising and managing relationships between a variety of stakeholders including third-party vendors - Advanced proficiency in written and spoken English and upper intermediate proficiency in local language PREFERRED QUALIFICATIONS - Bachelor's degree in engineering or a related technical field - Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. - A UK Higher National Diploma (HND), Higher National Certificate (HNC), BTEC National Diploma (OND), Ieng, CEng or ILM L4+ - Experience of working with statutory regulations such as compliance checks and machine safety protocols - Experience in automated equipment, including packaging machinery, sortation and conveyor systems - Experience of using data analysis tools and PLC-based control systems - Experience with project management or Kaizen, Lean, Six Sigma processes - Experience with Computerized Maintenance Management Systems (CMMS) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Oct 06, 2026
Full time
At Amazon, we have hundreds of facilities across Europe. They're not just workplaces - they're our hubs where teams meet and collaborate to make sure we're always delivering the best we can for our customers. As a Reliability Maintenance Engineering (RME) Area Manager, you'll bring together the elements that make our working environment as supportive and efficient as possible. Your focus will be to lead and mentor a team of expert technicians dedicated to equipment reliability. Key job responsibilities Support colleagues in site compliance with safety policies and procedures Implement EU network standards, plan preventative maintenance and ensure technical availability Collaborate with colleagues to collect and analyse data to improve processes Deliver and support both site-based and network-level projects Lead, support and mentor your team to develop their career A day in the life You'll be based at one of our operational sites, which allows you to give practical guidance to your team and get a clear vision of what's happening at your site. This involves collecting data and solving problems in a fast-paced environment. You'll also have a chance to create an operational plan to make the site more productive and efficient. That will involve setting up new projects that improve everything from operational processes to equipment maintenance. After safety, the most important part of the role is leading your team and managing their performance and development, including organising additional training. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or technology. BASIC QUALIFICATIONS - Experience in engineering team management - Relevant experience as part of a maintenance team in an industrial or production environment that handles a variety of complex business processes - Relevant experience in liaising and managing relationships between a variety of stakeholders including third-party vendors - Advanced proficiency in written and spoken English and upper intermediate proficiency in local language PREFERRED QUALIFICATIONS - Bachelor's degree in engineering or a related technical field - Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. - A UK Higher National Diploma (HND), Higher National Certificate (HNC), BTEC National Diploma (OND), Ieng, CEng or ILM L4+ - Experience of working with statutory regulations such as compliance checks and machine safety protocols - Experience in automated equipment, including packaging machinery, sortation and conveyor systems - Experience of using data analysis tools and PLC-based control systems - Experience with project management or Kaizen, Lean, Six Sigma processes - Experience with Computerized Maintenance Management Systems (CMMS) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
