About The Role Health & Safety Manager - Permanent Opportunity REPORTING TO: Head of Safety Building North DIVISION: Building LOCATION: Helensburgh BENEFITS: Pension, Subsidised Private Medical Cover, Life Assurance Scheme, Motor & Travel Allowance Job Summary As a Health & Safety Manager within our Building Division, you'll take charge of ensuring the highest standards of health and safety practices across our MOD projects in Helensburgh. Your role will encompass strategising, implementing, and overseeing all Health and Safety initiatives, aligning them with organisational goals and statutory requirements. Key Responsibilities: Develop and execute comprehensive H&S strategies in line with industry best practices and legislation. Provide guidance, advice, and oversight to project teams, fostering a culture of safety and compliance. Conduct audits, risk assessments, and investigations to identify potential hazards and ensure corrective actions are implemented. Collaborate with various stakeholders, including site teams, business units, and clients, to establish and maintain effective relationships and standards. Lead H&S training programs, ensuring employees are equipped with the necessary knowledge and skills. Keep abreast of evolving legislation and industry standards, incorporating changes into existing procedures. Champion a proactive approach to incident prevention, encouraging a reporting culture and driving continuous improvement. Qualifications and Skills: A formal qualification in Health & Safety management (e.g., NEBOSH) or equivalent. Extensive experience in a managerial H&S role within the construction industry. In-depth knowledge of relevant safety and health legislation. Strong leadership abilities with excellent communication and interpersonal skills. Proficiency in risk assessment methodologies and auditing processes. Proven track record of implementing successful H&S programs and driving cultural change. Essential Technical Competencies: Possession of a formal H&S qualification like NEBOSH General Certificate, at a minimum. Holding certifications like CSCS or equivalent. Having appropriate Security Clearance or a readiness to obtain it. In-depth knowledge of pertinent Health & Safety legislation. Demonstrated proficiency in construction processes. Minimum 5 years of H&S experience in construction or related discipline. Strong communication, numeracy, and literacy skills. Proficient in Microsoft packages: Outlook, Word, and Excel. Direct experience collaborating with site teams in a construction environment. Detailed familiarity with relevant management standards (18001 / HSG65). Knowledge of a Behaviour-Based Safety approach for H&S improvement. Desirable Competencies: Influencing Behaviour: Skills in promoting a culture of safety and influencing positive behaviour among employees. Emergency Response: Proficiency in developing and implementing emergency response plan. Safety Training: Capability to conduct comprehensive safety training for employees. Our Commitment At GRAHAM, we are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers, prejudices, or preferences. If you require any adjustments or accommodations during the application or interview process, please let us know. We welcome applicants from all backgrounds. We are dedicated to making our policies and guidance accessible to all applicants and employees. If you need this document in an alternative format, such as large print, audio, or braille, please contact us at: •Email: •Phone: As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please contact Louise Hunter, Resourcing Manager, at: •Email: •Phone: We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK, should contact the Human Resources team in the first instance. A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request. GRAHAM reserves the right to carry out checks to ensure the validity of an applicant's experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or if already in employment potential termination of contract through the company disciplinary procedure.
Jun 21, 2025
Full time
About The Role Health & Safety Manager - Permanent Opportunity REPORTING TO: Head of Safety Building North DIVISION: Building LOCATION: Helensburgh BENEFITS: Pension, Subsidised Private Medical Cover, Life Assurance Scheme, Motor & Travel Allowance Job Summary As a Health & Safety Manager within our Building Division, you'll take charge of ensuring the highest standards of health and safety practices across our MOD projects in Helensburgh. Your role will encompass strategising, implementing, and overseeing all Health and Safety initiatives, aligning them with organisational goals and statutory requirements. Key Responsibilities: Develop and execute comprehensive H&S strategies in line with industry best practices and legislation. Provide guidance, advice, and oversight to project teams, fostering a culture of safety and compliance. Conduct audits, risk assessments, and investigations to identify potential hazards and ensure corrective actions are implemented. Collaborate with various stakeholders, including site teams, business units, and clients, to establish and maintain effective relationships and standards. Lead H&S training programs, ensuring employees are equipped with the necessary knowledge and skills. Keep abreast of evolving legislation and industry standards, incorporating changes into existing procedures. Champion a proactive approach to incident prevention, encouraging a reporting culture and driving continuous improvement. Qualifications and Skills: A formal qualification in Health & Safety management (e.g., NEBOSH) or equivalent. Extensive experience in a managerial H&S role within the construction industry. In-depth knowledge of relevant safety and health legislation. Strong leadership abilities with excellent communication and interpersonal skills. Proficiency in risk assessment methodologies and auditing processes. Proven track record of implementing successful H&S programs and driving cultural change. Essential Technical Competencies: Possession of a formal H&S qualification like NEBOSH General Certificate, at a minimum. Holding certifications like CSCS or equivalent. Having appropriate Security Clearance or a readiness to obtain it. In-depth knowledge of pertinent Health & Safety legislation. Demonstrated proficiency in construction processes. Minimum 5 years of H&S experience in construction or related discipline. Strong communication, numeracy, and literacy skills. Proficient in Microsoft packages: Outlook, Word, and Excel. Direct experience collaborating with site teams in a construction environment. Detailed familiarity with relevant management standards (18001 / HSG65). Knowledge of a Behaviour-Based Safety approach for H&S improvement. Desirable Competencies: Influencing Behaviour: Skills in promoting a culture of safety and influencing positive behaviour among employees. Emergency Response: Proficiency in developing and implementing emergency response plan. Safety Training: Capability to conduct comprehensive safety training for employees. Our Commitment At GRAHAM, we are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers, prejudices, or preferences. If you require any adjustments or accommodations during the application or interview process, please let us know. We welcome applicants from all backgrounds. We are dedicated to making our policies and guidance accessible to all applicants and employees. If you need this document in an alternative format, such as large print, audio, or braille, please contact us at: •Email: •Phone: As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please contact Louise Hunter, Resourcing Manager, at: •Email: •Phone: We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK, should contact the Human Resources team in the first instance. A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request. GRAHAM reserves the right to carry out checks to ensure the validity of an applicant's experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or if already in employment potential termination of contract through the company disciplinary procedure.
Consultancy work (Afghanistan Programme) Terms of Reference for a Final Evaluation and Report ToR Consultancy work: Final Evaluation and Report Commencement date 4 July 2025 Duration c. 8 weeks (subject to change) Accountable to CAFOD Afghanistan team Grace How and Kitty Chevallier Overview: Conduct a Final Evaluation for a project entitled Provision of humanitarian and livelihood support , also known as HELA (Humanitarian and Economic Livelihoods Assistance ). The 3-year project is funded by Misereor / Katholische Zentralstelle für Entwicklungshilfe (KZE), with co-funding provided by CAFOD. It is implemented by two local partners in Afghanistan, in three provinces, between 1 September 2022 and 31 August 2025. CAFOD has been supporting local organisations in Afghanistan, including the two implementing partners for this project, since the 1980s to help tackle issues of poverty and injustice and to respond to humanitarian emergencies. Background and Context Project Brief: This project is a result of partnership and joint work between CAFOD and the consortium members. The project builds on CAFOD s existing programming in Afghanistan which strengthens the capacity of at-risk households by diversifying their livelihood options. The project focuses on meeting basic needs as well as promoting inclusive development, with the objective of strengthening resilience, particularly for the most vulnerable. As the project approaches the final few months of implementation, CAFOD is seeking to engage an external consultant to conduct a participatory final evaluation for this project. This will evaluate how effectively the project has been implemented, its major impacts and lessons learned, and recommendations for future similar programming. It is expected that the final evaluation will have a particular focus on the consortium partners ways of working: the strength of their collaboration, the efficacy and suitability of monitoring and evaluation approaches, and the benefit of learning events and strategies used through the project. CAFOD and our partners are working with the same target group throughout the duration of the project, not only providing humanitarian and livelihood support, but also raising awareness amongst participants of families' rights from an Islamic perspective. Over the past two decades, much work has been undertaken to empower Afghan households and enable them to exercise their agency. Partners are taking a variety of approaches to further these aims in the project. Ultimately, the project aims to support and ensure that the rights of poor and vulnerable people in Bamyan, Kabul, and Kunduz provinces are upheld and they have increased agency in their social and economic development. Directly, the project has been planned to achieve programme outcomes: The basic needs of targeted households are met. Targeted participants have improved resilience through diversified livelihoods. Targeted community leaders and members (male and female) are equipped and empowered with the knowledge and skills to promote and uphold their rights from an Islamic perspective. Project Target Group and Location: The project will reach a total of 350 participants in three provinces of Afghanistan (Bamyan, Kunduz and Kabul) with a combination of humanitarian assistance, livelihoods training and other activities. Project Duration: September 2022 August 2025 (36 months) Scope of the Final Evaluation: The purpose of this final evaluation is to assess the overall performance and objectives of the completed project, in relation to the specified objectives, logical framework, and work plans. The evaluation will examine the extent to which project outcomes have been achieved, the quality and sustainability of results, and the relevance and appropriateness of strategies employed and ways of working. This participatory evaluation will analyse not only what has been achieved, but how it was achieved, how it was measured, and what could have been improved. This will include an examination of accountability measures, and how participants and other stakeholders were engaged throughout the implementation process, including how participants were given the opportunity and encouraged to share feedback and help shape the design of the project. The consultant will make and explain recommendations for consideration in implementing future projects of a similar nature. The evaluation should include a review of the project s monitoring data, secondary documents, a workshop with staff, and some direct data collection from key stakeholders including targeted participants taking part in the livelihoods training activities, as well as their relatives and community members. Findings of the evaluation will be used to guide and improve future project design and implementation. They should be written up into a final evaluation report (no more than 30 pages) which will be made available to CAFOD, Misereor and both partners. As well as assessing progress towards logical framework indicators, the evaluation should focus on capturing, documenting and assessing lessons learned to inform future project design and implementation. The assessment will be conducted in close coordination with CAFOD s Afghanistan team, including the Country Programme Representative, Programme Officer, and Programme Support Officer. Objectives of the Final Evaluation: To assess the project and its effectiveness in meeting its three outcomes and supporting targeted Afghan households, through material assistance, livelihoods skill training and associated support, advocacy initiatives, and other activities. To evaluate the strength and appropriateness of the projects MEAL systems: To what extent did project monitoring and evaluation help track project progress and achievements? How effectively was participation and accountability built into project design and implementation, and partners ways of working with stakeholders? How effectively were learning opportunities used throughout the project (including peer learning and exchange visits, learning workshops, regular progress workshops, etc.)? To assess and review consortium functionality, partnership dynamics, and collaboration. To capture and assess key lessons learned from the project from various stakeholders including project staff, participants, civil society groups involved in the project, community leaders and other community members. To assess the sustainability and impact of project achievements, including: Changes in participants social and economic agency and participation Shifts in community attitudes and behaviours Capacity built among local partners and stakeholders. To produce a high-quality report, no longer than 30 pages, which will be shared with CAFOD, Misereor and implementing partners. Deliverables and proposed deadlines: Develop a short inception report with proposed methodology, plans and tools for collecting data from stakeholders, for the final evaluation (1st and 2nd week of contract), to be discussed and agreed with CAFOD and partners. Gather data from relevant stakeholders (3rd and 4th week of contract) Submission of draft report (6th week of contract) Review and revision of report based on feedback (6th and 7th week of contract) Submission of final report (8th week of contract) Presentation of report to CAFOD and partners date to be confirmed. Methodology: The evaluation should adopt a participatory mixed-methods approach, beginning with a desk review before integrating quantitative and qualitative methods to ensure that data collected is triangulated and can be communicated, explained and contextualised. It is expected that the consultant will combine surveys/questionnaires with structured interviews, FGDs and KIIs. Note that to enable the open and unrestricted sharing of opinions and information, the data can be anonymised where relevant and appropriate. Evaluation team members are encouraged to use innovative methods to collect and analyse data. The qualitative component will allow for more in-depth data gathering to gain more insightful findings from relevant target groups regarding their experience of the project and its impact. Data is expected to be gathered from key project stakeholders, including: Targeted participants (in vocational training, first aid training, and Local Leaders Committees). The midterm evaluation will be supported by two workshops: an initial developmental workshop in which the data collection methods will be discussed with CAFOD staff and representatives from partners to obtain feedback and input; and a feedback and validation workshop after submission of the draft report, to obtain input on findings and recommendations. The consultant(s) are expected to propose the most suitable method of sampling/randomisation and the sample size will be determined in collaboration with CAFOD and partners. Information shall be collected from across specified beneficiaries, partners and stakeholders. All data collected during the baseline study will be disaggregated by age, gender, disability, and location. Ethical Considerations The below ethical considerations will be adhered to during the midterm evaluation: . click apply for full job details
Jun 20, 2025
Full time
Consultancy work (Afghanistan Programme) Terms of Reference for a Final Evaluation and Report ToR Consultancy work: Final Evaluation and Report Commencement date 4 July 2025 Duration c. 8 weeks (subject to change) Accountable to CAFOD Afghanistan team Grace How and Kitty Chevallier Overview: Conduct a Final Evaluation for a project entitled Provision of humanitarian and livelihood support , also known as HELA (Humanitarian and Economic Livelihoods Assistance ). The 3-year project is funded by Misereor / Katholische Zentralstelle für Entwicklungshilfe (KZE), with co-funding provided by CAFOD. It is implemented by two local partners in Afghanistan, in three provinces, between 1 September 2022 and 31 August 2025. CAFOD has been supporting local organisations in Afghanistan, including the two implementing partners for this project, since the 1980s to help tackle issues of poverty and injustice and to respond to humanitarian emergencies. Background and Context Project Brief: This project is a result of partnership and joint work between CAFOD and the consortium members. The project builds on CAFOD s existing programming in Afghanistan which strengthens the capacity of at-risk households by diversifying their livelihood options. The project focuses on meeting basic needs as well as promoting inclusive development, with the objective of strengthening resilience, particularly for the most vulnerable. As the project approaches the final few months of implementation, CAFOD is seeking to engage an external consultant to conduct a participatory final evaluation for this project. This will evaluate how effectively the project has been implemented, its major impacts and lessons learned, and recommendations for future similar programming. It is expected that the final evaluation will have a particular focus on the consortium partners ways of working: the strength of their collaboration, the efficacy and suitability of monitoring and evaluation approaches, and the benefit of learning events and strategies used through the project. CAFOD and our partners are working with the same target group throughout the duration of the project, not only providing humanitarian and livelihood support, but also raising awareness amongst participants of families' rights from an Islamic perspective. Over the past two decades, much work has been undertaken to empower Afghan households and enable them to exercise their agency. Partners are taking a variety of approaches to further these aims in the project. Ultimately, the project aims to support and ensure that the rights of poor and vulnerable people in Bamyan, Kabul, and Kunduz provinces are upheld and they have increased agency in their social and economic development. Directly, the project has been planned to achieve programme outcomes: The basic needs of targeted households are met. Targeted participants have improved resilience through diversified livelihoods. Targeted community leaders and members (male and female) are equipped and empowered with the knowledge and skills to promote and uphold their rights from an Islamic perspective. Project Target Group and Location: The project will reach a total of 350 participants in three provinces of Afghanistan (Bamyan, Kunduz and Kabul) with a combination of humanitarian assistance, livelihoods training and other activities. Project Duration: September 2022 August 2025 (36 months) Scope of the Final Evaluation: The purpose of this final evaluation is to assess the overall performance and objectives of the completed project, in relation to the specified objectives, logical framework, and work plans. The evaluation will examine the extent to which project outcomes have been achieved, the quality and sustainability of results, and the relevance and appropriateness of strategies employed and ways of working. This participatory evaluation will analyse not only what has been achieved, but how it was achieved, how it was measured, and what could have been improved. This will include an examination of accountability measures, and how participants and other stakeholders were engaged throughout the implementation process, including how participants were given the opportunity and encouraged to share feedback and help shape the design of the project. The consultant will make and explain recommendations for consideration in implementing future projects of a similar nature. The evaluation should include a review of the project s monitoring data, secondary documents, a workshop with staff, and some direct data collection from key stakeholders including targeted participants taking part in the livelihoods training activities, as well as their relatives and community members. Findings of the evaluation will be used to guide and improve future project design and implementation. They should be written up into a final evaluation report (no more than 30 pages) which will be made available to CAFOD, Misereor and both partners. As well as assessing progress towards logical framework indicators, the evaluation should focus on capturing, documenting and assessing lessons learned to inform future project design and implementation. The assessment will be conducted in close coordination with CAFOD s Afghanistan team, including the Country Programme Representative, Programme Officer, and Programme Support Officer. Objectives of the Final Evaluation: To assess the project and its effectiveness in meeting its three outcomes and supporting targeted Afghan households, through material assistance, livelihoods skill training and associated support, advocacy initiatives, and other activities. To evaluate the strength and appropriateness of the projects MEAL systems: To what extent did project monitoring and evaluation help track project progress and achievements? How effectively was participation and accountability built into project design and implementation, and partners ways of working with stakeholders? How effectively were learning opportunities used throughout the project (including peer learning and exchange visits, learning workshops, regular progress workshops, etc.)? To assess and review consortium functionality, partnership dynamics, and collaboration. To capture and assess key lessons learned from the project from various stakeholders including project staff, participants, civil society groups involved in the project, community leaders and other community members. To assess the sustainability and impact of project achievements, including: Changes in participants social and economic agency and participation Shifts in community attitudes and behaviours Capacity built among local partners and stakeholders. To produce a high-quality report, no longer than 30 pages, which will be shared with CAFOD, Misereor and implementing partners. Deliverables and proposed deadlines: Develop a short inception report with proposed methodology, plans and tools for collecting data from stakeholders, for the final evaluation (1st and 2nd week of contract), to be discussed and agreed with CAFOD and partners. Gather data from relevant stakeholders (3rd and 4th week of contract) Submission of draft report (6th week of contract) Review and revision of report based on feedback (6th and 7th week of contract) Submission of final report (8th week of contract) Presentation of report to CAFOD and partners date to be confirmed. Methodology: The evaluation should adopt a participatory mixed-methods approach, beginning with a desk review before integrating quantitative and qualitative methods to ensure that data collected is triangulated and can be communicated, explained and contextualised. It is expected that the consultant will combine surveys/questionnaires with structured interviews, FGDs and KIIs. Note that to enable the open and unrestricted sharing of opinions and information, the data can be anonymised where relevant and appropriate. Evaluation team members are encouraged to use innovative methods to collect and analyse data. The qualitative component will allow for more in-depth data gathering to gain more insightful findings from relevant target groups regarding their experience of the project and its impact. Data is expected to be gathered from key project stakeholders, including: Targeted participants (in vocational training, first aid training, and Local Leaders Committees). The midterm evaluation will be supported by two workshops: an initial developmental workshop in which the data collection methods will be discussed with CAFOD staff and representatives from partners to obtain feedback and input; and a feedback and validation workshop after submission of the draft report, to obtain input on findings and recommendations. The consultant(s) are expected to propose the most suitable method of sampling/randomisation and the sample size will be determined in collaboration with CAFOD and partners. Information shall be collected from across specified beneficiaries, partners and stakeholders. All data collected during the baseline study will be disaggregated by age, gender, disability, and location. Ethical Considerations The below ethical considerations will be adhered to during the midterm evaluation: . click apply for full job details
Title: IT Service Desk Manager Reporting To: Director of Operations Location: Hybrid, with a minimum of three days per week in the office. Our office is based near Latimer Road, London. Salary: Up to £50,000 per annum Hours of Work: 40 hours per week (inclusive of a one hour paid daily lunch break) Contract: Permanent Benefits: 25 days annual leave per year, plus public holidays; Company electronic devices; Enhanced salary sacrifice pension scheme; Private health insurance after completion of probation; Eligibility for a Blue Light discount card Closing Date: 3rd July 2025, 5pm Job Summary Oversee our helpdesk, which acts as the first point of contact for requests for support from our staff and volunteers. Lead business as usual IT operations and support so our people have the tools they need to carry out their work. Work with correspondents to solve problems, allocate team members to tasks, resolve issues, and constantly improve processes, standards and service quality. Key Responsibilities Helpdesk Manage the team that runs our helpdesk to ensure it functions as well as it can and make sure routine tasks are always taken care of Oversee first-line support and provide second-line support for inbound enquiries, troubleshooting and solving cases wherever possible Identify common or emerging issues and support with identifying root causes to continually improve the service Engage with colleagues to escalate more complex issues for further support, coordinate their resolution if appropriate, and manage stakeholders Support and troubleshoot hardware and software issues, deliver induction training for new starters, and assist with access management and offboarding Team Leadership and development Manage the team that runs our helpdesk to ensure it functions as well as it can and make sure routine tasks are always taken care of Follow, develop and suggest improvements to processes and documentation on how to respond to queries Modify or create processes as required in consultation with lead members of Operational, Technology and Security teams Make sure work is correctly logged to monitor workload across the team, and provide additional support where necessary Actively contribute to the development of the organisation to ensure it remains relevant, effective and of the highest quality Devices and software Work with the technical team to ensure we deliver the IT service following industry best practice. Address gaps as required and continually monitor their effectiveness Maintain secure device build, patching according to policy, and ensure we have the means to consider, distribute and maintain approved software Manage a plan of joiners/movers/leavers, asset replacement, ensuring requirements handled in good time Monitoring and KPIs Monitor the effectiveness of operational service, identify and respond to issues Maintain KPIs agreed with the Head of Operations and the Security Lead Privacy, security, and audits Collaborate with the security team and auditors. Ensure services are delivered according to the ISMS objectives Action audit findings and collaborate on tackling systematic issues identified Routinely audit performance to make sure work is always of the highest standard and provide reports where necessary Ensure information is kept confidential, handled sensitively, and retained in accordance with our policies Person Specification Essential Experience of managing a small support team, with a desire to support and help others Understanding of helpdesk management and how to manage work and resources Good skills in managing devices and software Knowledge of GDPR (main concepts and principles) Working knowledge of a variety of devices and systems such as Windows, Mac/iOS, Chromebooks, Google Workspace Analytical, with a logical approach to problem-solving Excellent communicator both written and verbal Able to remain calm under pressure A collaborator who can consider others perspectives A quick learner and keen to learn new tools and skills Flexible and able to work on a wide range of activities Able to manage own time, confirm priorities and expectations Independent, but knows when to ask questions Understand when to make decisions and when to engage a wider group Comfortable dealing with ambiguous situations and objectives Desirable Exposure to ITIL or knowledge of ITIL Foundation Experience with Jira and Salesforce This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
Jun 20, 2025
Full time
Title: IT Service Desk Manager Reporting To: Director of Operations Location: Hybrid, with a minimum of three days per week in the office. Our office is based near Latimer Road, London. Salary: Up to £50,000 per annum Hours of Work: 40 hours per week (inclusive of a one hour paid daily lunch break) Contract: Permanent Benefits: 25 days annual leave per year, plus public holidays; Company electronic devices; Enhanced salary sacrifice pension scheme; Private health insurance after completion of probation; Eligibility for a Blue Light discount card Closing Date: 3rd July 2025, 5pm Job Summary Oversee our helpdesk, which acts as the first point of contact for requests for support from our staff and volunteers. Lead business as usual IT operations and support so our people have the tools they need to carry out their work. Work with correspondents to solve problems, allocate team members to tasks, resolve issues, and constantly improve processes, standards and service quality. Key Responsibilities Helpdesk Manage the team that runs our helpdesk to ensure it functions as well as it can and make sure routine tasks are always taken care of Oversee first-line support and provide second-line support for inbound enquiries, troubleshooting and solving cases wherever possible Identify common or emerging issues and support with identifying root causes to continually improve the service Engage with colleagues to escalate more complex issues for further support, coordinate their resolution if appropriate, and manage stakeholders Support and troubleshoot hardware and software issues, deliver induction training for new starters, and assist with access management and offboarding Team Leadership and development Manage the team that runs our helpdesk to ensure it functions as well as it can and make sure routine tasks are always taken care of Follow, develop and suggest improvements to processes and documentation on how to respond to queries Modify or create processes as required in consultation with lead members of Operational, Technology and Security teams Make sure work is correctly logged to monitor workload across the team, and provide additional support where necessary Actively contribute to the development of the organisation to ensure it remains relevant, effective and of the highest quality Devices and software Work with the technical team to ensure we deliver the IT service following industry best practice. Address gaps as required and continually monitor their effectiveness Maintain secure device build, patching according to policy, and ensure we have the means to consider, distribute and maintain approved software Manage a plan of joiners/movers/leavers, asset replacement, ensuring requirements handled in good time Monitoring and KPIs Monitor the effectiveness of operational service, identify and respond to issues Maintain KPIs agreed with the Head of Operations and the Security Lead Privacy, security, and audits Collaborate with the security team and auditors. Ensure services are delivered according to the ISMS objectives Action audit findings and collaborate on tackling systematic issues identified Routinely audit performance to make sure work is always of the highest standard and provide reports where necessary Ensure information is kept confidential, handled sensitively, and retained in accordance with our policies Person Specification Essential Experience of managing a small support team, with a desire to support and help others Understanding of helpdesk management and how to manage work and resources Good skills in managing devices and software Knowledge of GDPR (main concepts and principles) Working knowledge of a variety of devices and systems such as Windows, Mac/iOS, Chromebooks, Google Workspace Analytical, with a logical approach to problem-solving Excellent communicator both written and verbal Able to remain calm under pressure A collaborator who can consider others perspectives A quick learner and keen to learn new tools and skills Flexible and able to work on a wide range of activities Able to manage own time, confirm priorities and expectations Independent, but knows when to ask questions Understand when to make decisions and when to engage a wider group Comfortable dealing with ambiguous situations and objectives Desirable Exposure to ITIL or knowledge of ITIL Foundation Experience with Jira and Salesforce This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
Sustainability and Health & Safety Manager Sustainability and Health & Safety Manager Generous salary + car + benefits Gloucester + some travel Dynamic, technologically advanced, vibrant, highly commercial, entrepreneurial, rapidly expanding, market leading - interested? Our client operates as a leader within the events management Sector, delivering valuable, innovative, and high-quality services to the UK's most prestigious major sporting events and festivals (Olympics, Ryder Cup, F1, Six Nations, Twickenham, Badminton Horse Trials, Boomtown and so many more). The industry is extremely fast paced and is evolving quickly, providing ongoing opportunity for further development as a leader in their field. They also partner with many of the leading FMCG brands, bringing brand and consumer together in a truly unique way. Sustainability is high on the agenda! They are already leading the field in Sustainability and H&S, but they stive for better and now wish to appoint a proven professional who's passion and knowledge for the subject, combined with their gravitas and ability to get others on board, will drive sustainability to the next level. You will be responsible for inhouse sustainability, such that new and exciting benefits and processes can be showcased when tendering but will also work with the World's largest FMCG brands and the Event owners to shape sustainability innovation across the sector. Additionally, you will be responsible for development and maintenance of they Groups Health & Safety policy. The Role: Developing and implementing a companywide robust and commercially viable sustainability strategy. All operational H&S strategy, processes, and activities. The role will involve setting key measurable KPI's and delivering initiatives that support and deliver the programme. Through influencing skills, strong project and stakeholder management including 3rd party support, the role will involve working with both internal and external stakeholders to drive their health, safety, and sustainability agenda, setting the business objectives to raise awareness and achieve KPI's. Responsibilities: Sustainability: Plan, develop, and deliver the company's CSR strategy including projects to improve operational sustainability and drive change within the business and with key stakeholders. Work with the Senior Management Team to establish baselines and set sustainability KPI's and agree and manage any actions. Monitor and review the company's sustainability objectives, providing reports to evaluate the progress and outcomes on a monthly, quarterly, and annual basis. Integrating sustainability requirements into procurement processes to ensure that new suppliers meet the required standards. Contribute to the tender process by demonstrating their commitment to sustainability and how their practices reduce the impact on the environment. Working with internal stakeholders to investigate sustainable dietary options such as meat free or plant-based alternatives and provide suggestions to the appropriate divisions within the business. Work collaboratively with colleagues to share and embed best practice into every area, establishing a steering committee and improving business wide understanding of sustainability. Work with Group Marketing to develop a communications plan that highlights the company strategy and achievements. Engage with accreditations and initiatives such as Vision:2025, B-Corp and CarbonX to understand our impact on the environment and to take positive action to reduce this. Health & Safety: Be the primary operational lead for all health and safety strategy, processes and activities and queries. Develop, implement, and maintain HSE strategies to improve standards in line with industry best practices and actively promote a safety culture. Work with each operational Division to ensure HSE processes are embedded. Arrange and carry out site safety and environmental audits and safety inspections, working with third parties as required. Maintain comprehensive records of audits and inspections and ensure any actions are implemented. Liaise with contractors, suppliers, and venues to ensure management and implementation of safety procedures. Ensure Company policies and practices are regularly updated to comply with all aspects of current UK H&S legislation. Identify future H&S and sustainability legislation and government requirements and assess the effect on business. If you are highly motivated and interested in joining a market leading and rapidly expanding business then we're keen to hear from you - please apply now with your CV, for immediate consideration. (0) / (0) / (0)
Jun 19, 2025
Full time
Sustainability and Health & Safety Manager Sustainability and Health & Safety Manager Generous salary + car + benefits Gloucester + some travel Dynamic, technologically advanced, vibrant, highly commercial, entrepreneurial, rapidly expanding, market leading - interested? Our client operates as a leader within the events management Sector, delivering valuable, innovative, and high-quality services to the UK's most prestigious major sporting events and festivals (Olympics, Ryder Cup, F1, Six Nations, Twickenham, Badminton Horse Trials, Boomtown and so many more). The industry is extremely fast paced and is evolving quickly, providing ongoing opportunity for further development as a leader in their field. They also partner with many of the leading FMCG brands, bringing brand and consumer together in a truly unique way. Sustainability is high on the agenda! They are already leading the field in Sustainability and H&S, but they stive for better and now wish to appoint a proven professional who's passion and knowledge for the subject, combined with their gravitas and ability to get others on board, will drive sustainability to the next level. You will be responsible for inhouse sustainability, such that new and exciting benefits and processes can be showcased when tendering but will also work with the World's largest FMCG brands and the Event owners to shape sustainability innovation across the sector. Additionally, you will be responsible for development and maintenance of they Groups Health & Safety policy. The Role: Developing and implementing a companywide robust and commercially viable sustainability strategy. All operational H&S strategy, processes, and activities. The role will involve setting key measurable KPI's and delivering initiatives that support and deliver the programme. Through influencing skills, strong project and stakeholder management including 3rd party support, the role will involve working with both internal and external stakeholders to drive their health, safety, and sustainability agenda, setting the business objectives to raise awareness and achieve KPI's. Responsibilities: Sustainability: Plan, develop, and deliver the company's CSR strategy including projects to improve operational sustainability and drive change within the business and with key stakeholders. Work with the Senior Management Team to establish baselines and set sustainability KPI's and agree and manage any actions. Monitor and review the company's sustainability objectives, providing reports to evaluate the progress and outcomes on a monthly, quarterly, and annual basis. Integrating sustainability requirements into procurement processes to ensure that new suppliers meet the required standards. Contribute to the tender process by demonstrating their commitment to sustainability and how their practices reduce the impact on the environment. Working with internal stakeholders to investigate sustainable dietary options such as meat free or plant-based alternatives and provide suggestions to the appropriate divisions within the business. Work collaboratively with colleagues to share and embed best practice into every area, establishing a steering committee and improving business wide understanding of sustainability. Work with Group Marketing to develop a communications plan that highlights the company strategy and achievements. Engage with accreditations and initiatives such as Vision:2025, B-Corp and CarbonX to understand our impact on the environment and to take positive action to reduce this. Health & Safety: Be the primary operational lead for all health and safety strategy, processes and activities and queries. Develop, implement, and maintain HSE strategies to improve standards in line with industry best practices and actively promote a safety culture. Work with each operational Division to ensure HSE processes are embedded. Arrange and carry out site safety and environmental audits and safety inspections, working with third parties as required. Maintain comprehensive records of audits and inspections and ensure any actions are implemented. Liaise with contractors, suppliers, and venues to ensure management and implementation of safety procedures. Ensure Company policies and practices are regularly updated to comply with all aspects of current UK H&S legislation. Identify future H&S and sustainability legislation and government requirements and assess the effect on business. If you are highly motivated and interested in joining a market leading and rapidly expanding business then we're keen to hear from you - please apply now with your CV, for immediate consideration. (0) / (0) / (0)
Peaple Talent has partnered with a leading UK automotive leasing organisation who are currently looking at recruiting for Asset Risk Senior Risk Modeller. The role will sit in the Asset Risk Function, which has the responsibility for forecasting the operation's key financial risks, including Residual Value and SMR, Insurance Lease Pricing, Economic Capital, as well as producing the customer pricing. The role sits within the Asset Risk Modelling Team, operating in a matrix way of working, responsible delivering a strong model risk management framework, and ensuring all forecast models are robustly implemented, operated, enhanced and developed in conjunction with joint ownership for the outcomes and outputs with business SME's. Key responsibilities You will proactively support and inform the delivery of the Asset Risk strategy in alignment with the needs of the wider business strategy You will work with the Modelling Manager to oversee the operational delivery of the model risk management framework in Asset Risk, ensuring model health, reporting, processing, auditing and reporting requirements are met and provide steer and challenge to ensure improvements are approved and delivered You will take the lead and proactively engage with the critical thinking and operational activity needed for the accurate and timely delivery of the critical BAU requirements for all key models associated with residual value forecasting, maintenance spend, insurance, customer pricing, and economic capital You will maintain a deep understanding of, and be responsible for the challenging of, the model components - design principles, use of data, assumptions, applied statistical and modelling techniques - for the BAU models, helping to create and deliver the effective communication required to bridge the gap between the models and Asset Risk deliverables You will take the lead and proactively engage with the critical thinking and activity required to deliver the strategic projects from the Modelling team, ensuring all deliverables and outcomes are jointly owned with business SME's You will work with the Modelling Lead to ensure the Modelling Team are as engaged with explaining and owning the outputs and outcomes as they are with operating and developing our models, and with the equivalent engagement from non-modelling teams You will proactively challenge the way we work, and feed into the Asset Risk Strategy roadmap, and support in ad hoc queries where possible You will form collaborative relationships to ensure the Model Team deliverables (BAU and strategic projects) are effectively managed and delivered in line with a matrix way of working approach across the Asset Risk Operational Teams and fellow Asset Risk output owners You will play a pivotal role in ensuring the AR Operational Teams (Programme, Product, Modelling and Data) work closely with each other to support on cross over areas (e.g. tools) and reduce the opportunity for knowledge gaps You will be an effective coach and mentor for the wider Modelling Team, working with the Modelling Manager to ensure the team and individuals have the right skills and development paths to meet the needs of the business. You will be an advocate for Asset Risk, and work with colleagues around the business to promote best practices and skills & knowledge sharing. You will develop collaborative and enduring relationships with the Asset Risk and wider business leadership teams, relevant stakeholders, and be an advocate for Asset Risk and our ways of working You will proactively work with the Modelling Lead to engage with relevant 3rd parties (industry bodies, commentators and experts) to ensure Asset Risk activities are appropriately aligned with external best practice. About you Planning: Ability to coordinate multiple stakeholders, colleagues and deadlines Modelling: Ability to understand, operate, and explain complex models Accuracy & attention to detail: Ensuring accuracy in models and forecasts. Problem solving skills: Ability to develop solutions for complex financial problems. Communication skills: Can explain technical concepts to non-technical stakeholders. Commercial awareness: Can understand the business environment, market trends, and the financial impact of decisions to align models with the organisation's strategic goals. Essential experience A degree (Bachelor's or Masters) in Statistics, Mathematics, Economics, Data Science, or a related field Over 3 years of experience in forecasting, data analysis, or a related field Over 3 years experience of delivering complex model updates (operational and development) with the effective communication of model outcomes Proven experience with statistical software (e.g., R, Python, SAS) and forecasting tools Experience managing complex projects and coaching analysts Desirable skills Experience in the specific industry relevant to the forecasting role (e.g., finance, retail, manufacturing) is highly valuable Experience with advanced analytical techniques, including machine learning and predictive modelling
Jun 18, 2025
Full time
Peaple Talent has partnered with a leading UK automotive leasing organisation who are currently looking at recruiting for Asset Risk Senior Risk Modeller. The role will sit in the Asset Risk Function, which has the responsibility for forecasting the operation's key financial risks, including Residual Value and SMR, Insurance Lease Pricing, Economic Capital, as well as producing the customer pricing. The role sits within the Asset Risk Modelling Team, operating in a matrix way of working, responsible delivering a strong model risk management framework, and ensuring all forecast models are robustly implemented, operated, enhanced and developed in conjunction with joint ownership for the outcomes and outputs with business SME's. Key responsibilities You will proactively support and inform the delivery of the Asset Risk strategy in alignment with the needs of the wider business strategy You will work with the Modelling Manager to oversee the operational delivery of the model risk management framework in Asset Risk, ensuring model health, reporting, processing, auditing and reporting requirements are met and provide steer and challenge to ensure improvements are approved and delivered You will take the lead and proactively engage with the critical thinking and operational activity needed for the accurate and timely delivery of the critical BAU requirements for all key models associated with residual value forecasting, maintenance spend, insurance, customer pricing, and economic capital You will maintain a deep understanding of, and be responsible for the challenging of, the model components - design principles, use of data, assumptions, applied statistical and modelling techniques - for the BAU models, helping to create and deliver the effective communication required to bridge the gap between the models and Asset Risk deliverables You will take the lead and proactively engage with the critical thinking and activity required to deliver the strategic projects from the Modelling team, ensuring all deliverables and outcomes are jointly owned with business SME's You will work with the Modelling Lead to ensure the Modelling Team are as engaged with explaining and owning the outputs and outcomes as they are with operating and developing our models, and with the equivalent engagement from non-modelling teams You will proactively challenge the way we work, and feed into the Asset Risk Strategy roadmap, and support in ad hoc queries where possible You will form collaborative relationships to ensure the Model Team deliverables (BAU and strategic projects) are effectively managed and delivered in line with a matrix way of working approach across the Asset Risk Operational Teams and fellow Asset Risk output owners You will play a pivotal role in ensuring the AR Operational Teams (Programme, Product, Modelling and Data) work closely with each other to support on cross over areas (e.g. tools) and reduce the opportunity for knowledge gaps You will be an effective coach and mentor for the wider Modelling Team, working with the Modelling Manager to ensure the team and individuals have the right skills and development paths to meet the needs of the business. You will be an advocate for Asset Risk, and work with colleagues around the business to promote best practices and skills & knowledge sharing. You will develop collaborative and enduring relationships with the Asset Risk and wider business leadership teams, relevant stakeholders, and be an advocate for Asset Risk and our ways of working You will proactively work with the Modelling Lead to engage with relevant 3rd parties (industry bodies, commentators and experts) to ensure Asset Risk activities are appropriately aligned with external best practice. About you Planning: Ability to coordinate multiple stakeholders, colleagues and deadlines Modelling: Ability to understand, operate, and explain complex models Accuracy & attention to detail: Ensuring accuracy in models and forecasts. Problem solving skills: Ability to develop solutions for complex financial problems. Communication skills: Can explain technical concepts to non-technical stakeholders. Commercial awareness: Can understand the business environment, market trends, and the financial impact of decisions to align models with the organisation's strategic goals. Essential experience A degree (Bachelor's or Masters) in Statistics, Mathematics, Economics, Data Science, or a related field Over 3 years of experience in forecasting, data analysis, or a related field Over 3 years experience of delivering complex model updates (operational and development) with the effective communication of model outcomes Proven experience with statistical software (e.g., R, Python, SAS) and forecasting tools Experience managing complex projects and coaching analysts Desirable skills Experience in the specific industry relevant to the forecasting role (e.g., finance, retail, manufacturing) is highly valuable Experience with advanced analytical techniques, including machine learning and predictive modelling
About Legend We're Legend. The team quietly building products that make noise in the most competitive comparison markets in the world. iGaming. Sports Betting. Personal Finance. We exist to build better experiences. From amplified career paths to supercharged online journeys - for our people and our users, we deliver magic rooted in method. With over 500 Legends and counting, we're helping companies turbocharge their brand growth in over 18 countries worldwide. If you're looking for a company with momentum and the opportunity to progress at pace, Legend has it. Unlock the Legend in you. The Role: Legend is looking for an experienced and dynamic Group Head of Finance to lead our international Financial Control team. In this pivotal role, you will guide the team through our ambitious growth strategy, ensuring the finance function remains effective, efficient, and seamless. Reporting directly to the Finance Director, you will oversee key areas including financial reporting, accounts payable, accounts receivable, treasury, and the finance systems team leads. As the Group Head of Finance, you will be instrumental in optimizing finance operations and advancing the company's financial maturity. You will ensure the timely and accurate processing of financial transactions, including invoicing, payments-related reporting, and statutory reporting across multiple jurisdictions. Collaborating closely with both internal and external stakeholders, you will drive the improvement of financial reporting, process efficiencies, and cost-saving opportunities. Your oversight of the treasury function will safeguard the company's capital, while ensuring optimal management of working capital. Your leadership will have a direct impact on the company's financial stability and growth, providing strategic insights for decision-making at all levels. In partnership with the FP&A team, you will also ensure the timely and accurate reporting of monthly consolidated management accounts. You will champion the continuous enhancement of financial systems, data, processes, policies, and controls, shaping the financial infrastructure of our growing and innovative company. This is an exciting opportunity to join a rapidly growing technology company, where you will play a central role in refining the financial strategy and enhancing operational efficiency. If you are eager to make a significant impact and elevate our finance operations, we would love to hear from you! Your Impact: Oversee the day-to-day operations of the finance operations team, including accounts payable, accounts receivable, payroll, and procurement, ensuring smooth and efficient processes. Drive continuous improvement of financial systems, data, processes, policies, and controls by managing and developing the finance operations team to ensure effective operations. Ensure timely and accurate processing of all financial transactions, including oversight of invoice preparation and payments-related reporting. Provide timely and insightful financial reporting to support decision-making and enhance the credibility of the group. Lead the Financial Reporting team, overseeing all statutory reporting in various jurisdictions and collaborating with FP&A to manage and improve the group's management reporting. Develop strategic partnerships with internal and external stakeholders to improve reporting standards and financial performance. Manage relationships with internal stakeholders, vendors, and financial institutions to secure optimal procurement strategies and pricing. Represent the finance operations team in cross-functional initiatives and projects, effectively communicating financial updates to stakeholders at all levels. Identify and drive opportunities for process improvements and cost savings across finance operations. Streamline and future-proof finance operations processes in collaboration with the finance systems manager, reducing manual intervention and increasing operational efficiency. Establish and manage SLAs within the team to improve efficiency and introduce regular KPI reporting to assess the effectiveness of finance processes. Manage procurement processes in collaboration with internal owners and external procurement support providers. Safeguard and optimize the group's treasury assets, overseeing banking, treasury, and FX requirements. Ensure the effective utilization and management of working capital to generate returns for the group while maintaining financial stability. What You'll Bring: ACA/ICAS/ACCA qualified accountant with 10+ years' PQE. Experience in managing international accounting teams at a Controller level, with a background in both industry and practice-based roles. Proven expertise in coaching and developing internationally dispersed teams to reach their potential. Strong ability to adapt financial processes to changing business needs. Experience in technology scale-ups and/or the gaming industry is a plus, though not essential. Confidence in communicating complex financial matters simply to non-financial stakeholders, with strong negotiation and conflict resolution skills. A track record of identifying inefficiencies and implementing process improvements to optimize finance operations. Ability to manage relationships with vendors, financial institutions, and internal stakeholders to ensure optimal procurement strategies and financial performance. The Process: 1st: Initial Interview with Talent Partner (45 mins via Zoom) 2nd: Interview with the Finance Director and the Senior People Partner (1 hour Zoom interview) 3rd: Take home task interview presentation with the Finance Director, Head of FP&A and the Executive Director (60 minute interview via Zoom) Why Legend? Super smart colleagues to work alongside and learn from. Engaging development opportunities at all levels. Tailored flexibility for your work-life balance. Annual discretionary bonus to reward your efforts. Paid annual leave PLUS a well-deserved break to recharge your batteries during the festive season! Our offices are closed between Christmas and New Year's, allowing you to enjoy downtime without dipping into your annual allowance. Long term incentive plan so we can all share in the growth and success of Legend. Exciting global Legend events, where we unite in person to ignite our shared passion and unveil the exciting strategies for the year ahead! Unlock your full potential by joining the Legend team. To support you on this journey, we provide an extensive array of benefits and perks, as outlined in our global offerings above. For country specific benefits please reach out to your talent partner. Legend is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and diverse team- which includes individuals with different backgrounds, abilities, identities and experiences. If you require any reasonable adjustments throughout your application process, please speak to your Talent Partner or contact the team , and we'll do all we can to support you.
Jun 18, 2025
Full time
About Legend We're Legend. The team quietly building products that make noise in the most competitive comparison markets in the world. iGaming. Sports Betting. Personal Finance. We exist to build better experiences. From amplified career paths to supercharged online journeys - for our people and our users, we deliver magic rooted in method. With over 500 Legends and counting, we're helping companies turbocharge their brand growth in over 18 countries worldwide. If you're looking for a company with momentum and the opportunity to progress at pace, Legend has it. Unlock the Legend in you. The Role: Legend is looking for an experienced and dynamic Group Head of Finance to lead our international Financial Control team. In this pivotal role, you will guide the team through our ambitious growth strategy, ensuring the finance function remains effective, efficient, and seamless. Reporting directly to the Finance Director, you will oversee key areas including financial reporting, accounts payable, accounts receivable, treasury, and the finance systems team leads. As the Group Head of Finance, you will be instrumental in optimizing finance operations and advancing the company's financial maturity. You will ensure the timely and accurate processing of financial transactions, including invoicing, payments-related reporting, and statutory reporting across multiple jurisdictions. Collaborating closely with both internal and external stakeholders, you will drive the improvement of financial reporting, process efficiencies, and cost-saving opportunities. Your oversight of the treasury function will safeguard the company's capital, while ensuring optimal management of working capital. Your leadership will have a direct impact on the company's financial stability and growth, providing strategic insights for decision-making at all levels. In partnership with the FP&A team, you will also ensure the timely and accurate reporting of monthly consolidated management accounts. You will champion the continuous enhancement of financial systems, data, processes, policies, and controls, shaping the financial infrastructure of our growing and innovative company. This is an exciting opportunity to join a rapidly growing technology company, where you will play a central role in refining the financial strategy and enhancing operational efficiency. If you are eager to make a significant impact and elevate our finance operations, we would love to hear from you! Your Impact: Oversee the day-to-day operations of the finance operations team, including accounts payable, accounts receivable, payroll, and procurement, ensuring smooth and efficient processes. Drive continuous improvement of financial systems, data, processes, policies, and controls by managing and developing the finance operations team to ensure effective operations. Ensure timely and accurate processing of all financial transactions, including oversight of invoice preparation and payments-related reporting. Provide timely and insightful financial reporting to support decision-making and enhance the credibility of the group. Lead the Financial Reporting team, overseeing all statutory reporting in various jurisdictions and collaborating with FP&A to manage and improve the group's management reporting. Develop strategic partnerships with internal and external stakeholders to improve reporting standards and financial performance. Manage relationships with internal stakeholders, vendors, and financial institutions to secure optimal procurement strategies and pricing. Represent the finance operations team in cross-functional initiatives and projects, effectively communicating financial updates to stakeholders at all levels. Identify and drive opportunities for process improvements and cost savings across finance operations. Streamline and future-proof finance operations processes in collaboration with the finance systems manager, reducing manual intervention and increasing operational efficiency. Establish and manage SLAs within the team to improve efficiency and introduce regular KPI reporting to assess the effectiveness of finance processes. Manage procurement processes in collaboration with internal owners and external procurement support providers. Safeguard and optimize the group's treasury assets, overseeing banking, treasury, and FX requirements. Ensure the effective utilization and management of working capital to generate returns for the group while maintaining financial stability. What You'll Bring: ACA/ICAS/ACCA qualified accountant with 10+ years' PQE. Experience in managing international accounting teams at a Controller level, with a background in both industry and practice-based roles. Proven expertise in coaching and developing internationally dispersed teams to reach their potential. Strong ability to adapt financial processes to changing business needs. Experience in technology scale-ups and/or the gaming industry is a plus, though not essential. Confidence in communicating complex financial matters simply to non-financial stakeholders, with strong negotiation and conflict resolution skills. A track record of identifying inefficiencies and implementing process improvements to optimize finance operations. Ability to manage relationships with vendors, financial institutions, and internal stakeholders to ensure optimal procurement strategies and financial performance. The Process: 1st: Initial Interview with Talent Partner (45 mins via Zoom) 2nd: Interview with the Finance Director and the Senior People Partner (1 hour Zoom interview) 3rd: Take home task interview presentation with the Finance Director, Head of FP&A and the Executive Director (60 minute interview via Zoom) Why Legend? Super smart colleagues to work alongside and learn from. Engaging development opportunities at all levels. Tailored flexibility for your work-life balance. Annual discretionary bonus to reward your efforts. Paid annual leave PLUS a well-deserved break to recharge your batteries during the festive season! Our offices are closed between Christmas and New Year's, allowing you to enjoy downtime without dipping into your annual allowance. Long term incentive plan so we can all share in the growth and success of Legend. Exciting global Legend events, where we unite in person to ignite our shared passion and unveil the exciting strategies for the year ahead! Unlock your full potential by joining the Legend team. To support you on this journey, we provide an extensive array of benefits and perks, as outlined in our global offerings above. For country specific benefits please reach out to your talent partner. Legend is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and diverse team- which includes individuals with different backgrounds, abilities, identities and experiences. If you require any reasonable adjustments throughout your application process, please speak to your Talent Partner or contact the team , and we'll do all we can to support you.
Press Tab to Move to Skip to Content Link Location: London Other locations: Primary Location Only Date: 30 May 2025 Requisition ID: Our Purpose As a global leader in assurance, tax, transaction, and advisory services, we utilise the finance products, expertise, and systems we have developed to build a better working world. This begins with a culture that believes in providing you with the training, opportunities, and creative freedom to make things better.Our more than 300,000 people and one million alumni form a powerful network. Each of those individuals leads and inspires others during their lifetime at EY (Ernst & Young) and beyond, bringing our purpose to life. Our People At EY, we empower our people with the right mindsets and skills to navigate what is next, become transformative leaders the world needs, pursue careers as unique as they are, and build their own experiences. Our network, consisting of more than 300,000 people and one million alumni, forms a powerful force. Together, we develop outstanding leaders who collaborate to fulfil our promises to all our stakeholders. In doing so, we play a critical role in building a better working world for our people, our clients, and our communities. With a commitment to hiring and developing the most passionate individuals, we are determined to turn our ambition to be the best employer into a reality . The Opportunity We are currently seeking a Senior Consultant to join our esteemed GCS team. Our team specialises in providing tailored global payroll solutions to clients, assisting them in mitigating risks associated with their mobile workforce. Some key responsibilities of this role include, but are not limited to : Compensation data collection and analysis for tax and social security compliance Support with expat payroll management, by leveraging our cutting-edge technology solutions. UK expatriate payroll delivery, including modified Appx 6 /NI Only/ Appx 8/ Appx 5 FTC schemes. Performing payroll data validations, including variance analysis to identify high risk areas for clients. Monitoring adherence to internal global mobility policies Total cost reporting and advising clients on potential cost savings. About you Educated to Degree level. Able to work with a client focused approach. Experience of managing complex datasets, ideally relating to compensation data for mobile employees, or willingness to learn. Understanding of UK payroll compliance including RTI, Apprenticeship Levy, Employment Allowance, EPS, and FPS requirements Basic expatriate tax technical knowledge including expatriate reliefs such as Temporary Workplace Relief, Overseas Workdays Relief, Home Leave, relocation, bonus sourcing etc. Experience of working on multiple and large client payroll processing Ability to self-manage day to day responsibilities. Proactive approach to identifying issues and finding effective solutions. Ability to adopt a team approach and build rapport with both the client team and internal colleagues. A willingness to continuously learn and develop technical knowledge. Previous experience of working in global compensation/expatriate management Your Key Responsibilities Build and maintain excellent relationships with clients and provide high levels of client service. Be part of the successful delivery of client projects, ensuring technical excellence Facilitate the end-to-end monthly GCS and payroll processes; to include collecting, processing, and distributing data and payroll instructions. Ensure that payrolls are processed accurately and RTI submissions made each pay period in line with agreed deadlines. Co-ordinate with EY colleagues in overseas offices for the completion of deliverables that require multidisciplinary skills. Own these relationships with both EY country teams and the client/3rd party teams. Use data analytics to provide insight to our clients and help with their mobility programme decisions. Assist in client retention, winning new work and other marketing initiatives. Create innovative technology solutions for clients which keep the GCS team at the forefront in the market EY. Identify improvement/automation opportunities for processes to improve our efficiency and reduce risk. Facilitate monthly payroll process from start to finish including collecting, processing, and distributing data via multiple reports. Compare client deliverables against actual payments and escalate inconsistencies to appropriate stakeholders. Validate Year End reporting information and required reconciliations. Ensure adherence to EY Quality Risk Management procedures and responsibility for file management. Understanding EY software & technology to facilitate preparation of numerous reports and documents, e.g., request updates from software team to meet changes required by clients • Liaise with EY global offices regarding monthly deliverables and current regulation. Management of shared email inbox or similar, ensuring all required action is undertaken on a timely fashion. Awareness of process / contribute to improving project's efficiency. Identify areas of risk or scope opportunity and escalate to management level. Responsible for delivery in line with KPIs/SLAs Provide coaching/mentoring to junior team members. What we Offer We offer a competitive remuneration package where you will be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with Flex EY you can select benefits that suit your needs, covering holidays, health and wellbeing, insurance, savings, and a wide range of discounts, offers and promotions. Plus, we offer: Support and coaching from some of the most engaging colleagues around. Opportunities to develop new skills and progress your career. The freedom and flexibility to handle your role in a way that is right for you. EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.Belonging means much more than just fitting in. It means thriving in a place where you're embraced and celebrated just for being you - no matter who you are, and what background you come from. Apply now and help us build a better working world. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Jun 17, 2025
Full time
Press Tab to Move to Skip to Content Link Location: London Other locations: Primary Location Only Date: 30 May 2025 Requisition ID: Our Purpose As a global leader in assurance, tax, transaction, and advisory services, we utilise the finance products, expertise, and systems we have developed to build a better working world. This begins with a culture that believes in providing you with the training, opportunities, and creative freedom to make things better.Our more than 300,000 people and one million alumni form a powerful network. Each of those individuals leads and inspires others during their lifetime at EY (Ernst & Young) and beyond, bringing our purpose to life. Our People At EY, we empower our people with the right mindsets and skills to navigate what is next, become transformative leaders the world needs, pursue careers as unique as they are, and build their own experiences. Our network, consisting of more than 300,000 people and one million alumni, forms a powerful force. Together, we develop outstanding leaders who collaborate to fulfil our promises to all our stakeholders. In doing so, we play a critical role in building a better working world for our people, our clients, and our communities. With a commitment to hiring and developing the most passionate individuals, we are determined to turn our ambition to be the best employer into a reality . The Opportunity We are currently seeking a Senior Consultant to join our esteemed GCS team. Our team specialises in providing tailored global payroll solutions to clients, assisting them in mitigating risks associated with their mobile workforce. Some key responsibilities of this role include, but are not limited to : Compensation data collection and analysis for tax and social security compliance Support with expat payroll management, by leveraging our cutting-edge technology solutions. UK expatriate payroll delivery, including modified Appx 6 /NI Only/ Appx 8/ Appx 5 FTC schemes. Performing payroll data validations, including variance analysis to identify high risk areas for clients. Monitoring adherence to internal global mobility policies Total cost reporting and advising clients on potential cost savings. About you Educated to Degree level. Able to work with a client focused approach. Experience of managing complex datasets, ideally relating to compensation data for mobile employees, or willingness to learn. Understanding of UK payroll compliance including RTI, Apprenticeship Levy, Employment Allowance, EPS, and FPS requirements Basic expatriate tax technical knowledge including expatriate reliefs such as Temporary Workplace Relief, Overseas Workdays Relief, Home Leave, relocation, bonus sourcing etc. Experience of working on multiple and large client payroll processing Ability to self-manage day to day responsibilities. Proactive approach to identifying issues and finding effective solutions. Ability to adopt a team approach and build rapport with both the client team and internal colleagues. A willingness to continuously learn and develop technical knowledge. Previous experience of working in global compensation/expatriate management Your Key Responsibilities Build and maintain excellent relationships with clients and provide high levels of client service. Be part of the successful delivery of client projects, ensuring technical excellence Facilitate the end-to-end monthly GCS and payroll processes; to include collecting, processing, and distributing data and payroll instructions. Ensure that payrolls are processed accurately and RTI submissions made each pay period in line with agreed deadlines. Co-ordinate with EY colleagues in overseas offices for the completion of deliverables that require multidisciplinary skills. Own these relationships with both EY country teams and the client/3rd party teams. Use data analytics to provide insight to our clients and help with their mobility programme decisions. Assist in client retention, winning new work and other marketing initiatives. Create innovative technology solutions for clients which keep the GCS team at the forefront in the market EY. Identify improvement/automation opportunities for processes to improve our efficiency and reduce risk. Facilitate monthly payroll process from start to finish including collecting, processing, and distributing data via multiple reports. Compare client deliverables against actual payments and escalate inconsistencies to appropriate stakeholders. Validate Year End reporting information and required reconciliations. Ensure adherence to EY Quality Risk Management procedures and responsibility for file management. Understanding EY software & technology to facilitate preparation of numerous reports and documents, e.g., request updates from software team to meet changes required by clients • Liaise with EY global offices regarding monthly deliverables and current regulation. Management of shared email inbox or similar, ensuring all required action is undertaken on a timely fashion. Awareness of process / contribute to improving project's efficiency. Identify areas of risk or scope opportunity and escalate to management level. Responsible for delivery in line with KPIs/SLAs Provide coaching/mentoring to junior team members. What we Offer We offer a competitive remuneration package where you will be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with Flex EY you can select benefits that suit your needs, covering holidays, health and wellbeing, insurance, savings, and a wide range of discounts, offers and promotions. Plus, we offer: Support and coaching from some of the most engaging colleagues around. Opportunities to develop new skills and progress your career. The freedom and flexibility to handle your role in a way that is right for you. EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.Belonging means much more than just fitting in. It means thriving in a place where you're embraced and celebrated just for being you - no matter who you are, and what background you come from. Apply now and help us build a better working world. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
LONDON BOROUGH OF BRENT SCHOOLS
Wembley, Middlesex
Name of Executive Headteacher - Russell Denial Salary: Inner London Teachers Pay Scale We 'ARE' Preston Manor School Ambition Responsibility Excellence The School: The success of Preston Manor School is built on an 80-year old reputation which continues to flourish through its committed staff, dedicated Governors and supportive parents. We are an all-through school with students ranging from 4 - 19 years. Staff are expected to make the most of this all through provision and to liaise with relevant colleagues in all parts of the school. The school is based over two sites and there may be times when colleagues are expected to work across both sites with students. We value working in partnership together with our young people to achieve the best outcomes for every student that joins our prestigious school. The school is oversubscribed for places, reflecting the reputation the school has for its academic rigour and excellence in teaching and learning. We are proud of our focus on student and staff wellbeing, which is evident from the moment you step into our community. We are driven in our aims and ambitions and aspire to continue to build on our success in a supportive and friendly environment. At Preston Manor we celebrate diversity and equality of opportunity, which is reflected in our high staff-retention rates and the successes of our student population. The Post: You will: have a passion for teaching and learning be an innovative and strategic thinker with vision and ideas be an excellent practitioner lead by example and act as a strong role model to students and staff have a positive, can do attitude with staff and students be able to demonstrate excellent leadership and management skills have a proven track record of achieving outstanding student progress though own practice be an effective team player and value every aspect of the life of the school have effective interpersonal skills with the ability to inspire students and staff be an active learner, who constantly strives to improve, with the desire to progress We offer: the opportunity to work across the education phases motivated, enthusiastic and ambitious students a friendly and supportive team of teachers well-resourced facilities a professionally stimulating and collaborative working environment a commitment to professional development, including an excellent CPD programme including ECT induction and Train to Teach candidates. The school welcomes applications from Early Career Teachers (ECT). As an ECT at Preston Manor, in addition to receiving your full entitlement under the Early Career Framework, you will benefit from our bespoke professional programme, which take into consideration your future aspiration and well-being. Please note that staff at Preston Manor are not required to cover for colleagues. The above post provides an excellent opportunity to work in a high quality environment and to become part of a highly motivated and visionary staff. The Person: Preston Manor is a vibrant, inclusive and high-achieving school where diversity is celebrated and opportunity is at the heart of everything we do. Our dynamic Business Department is thriving, with a strong uptake of students who are passionate, curious, and eager to explore the world of enterprise, finance, and economics. We are seeking an inspiring and dedicated teacher to join our enthusiastic team and contribute to the continued growth and success of the department. The ideal candidate will bring vision, innovation, and a commitment to creating engaging, real-world learning experiences that reflect the interests and aspirations of our diverse student body. As part of our energetic and forward-thinking school community, you will have access to a wealth of opportunities for professional growth and collaboration. Preston Manor is a place where staff and students alike are encouraged to aim high, challenge themselves, and achieve their very best. The successful candidate will be expected to be able to teach at all Key Stages. How to apply: Safeguarding Preston Manor School and its staff are committed to safeguarding the welfare of children. The School is registered with the DBS and successful applicants will be required to complete successfully the Disclosure procedure at the Enhanced level. It is an offence for any person barred from working with children to apply for this post. The School's Application Form will only be accepted from candidates who have completed this form in full. CV's will not be accepted as a substitute. In addition to completing an application form, all applicants will be required to complete a criminal records self-declaration form. Please note you are not required to disclose convictions or cautions that are 'protected', as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If you have a conviction and are not sure whether is it 'protected', please visit the Gov.UK link below: The safeguarding responsibilities of this post have been outlined in the job description and person specification. Preston Manor School is committed to Equal Opportunities and welcomes applications from all sections of the community. For further information and an application pack, email or download the pack from our website via the button below. The school reserves the right to close the vacancy earlier than the date advertised, so early application is advised. Closing Date: noon on Friday 27 June 2025. Interview Date: Thursday 3rd July 2025. Start Date: September 2025. Brent Schools are committed to safeguarding and promoting the welfare of children. Successful applicants will be required to undergo a DBS check.
Jun 17, 2025
Full time
Name of Executive Headteacher - Russell Denial Salary: Inner London Teachers Pay Scale We 'ARE' Preston Manor School Ambition Responsibility Excellence The School: The success of Preston Manor School is built on an 80-year old reputation which continues to flourish through its committed staff, dedicated Governors and supportive parents. We are an all-through school with students ranging from 4 - 19 years. Staff are expected to make the most of this all through provision and to liaise with relevant colleagues in all parts of the school. The school is based over two sites and there may be times when colleagues are expected to work across both sites with students. We value working in partnership together with our young people to achieve the best outcomes for every student that joins our prestigious school. The school is oversubscribed for places, reflecting the reputation the school has for its academic rigour and excellence in teaching and learning. We are proud of our focus on student and staff wellbeing, which is evident from the moment you step into our community. We are driven in our aims and ambitions and aspire to continue to build on our success in a supportive and friendly environment. At Preston Manor we celebrate diversity and equality of opportunity, which is reflected in our high staff-retention rates and the successes of our student population. The Post: You will: have a passion for teaching and learning be an innovative and strategic thinker with vision and ideas be an excellent practitioner lead by example and act as a strong role model to students and staff have a positive, can do attitude with staff and students be able to demonstrate excellent leadership and management skills have a proven track record of achieving outstanding student progress though own practice be an effective team player and value every aspect of the life of the school have effective interpersonal skills with the ability to inspire students and staff be an active learner, who constantly strives to improve, with the desire to progress We offer: the opportunity to work across the education phases motivated, enthusiastic and ambitious students a friendly and supportive team of teachers well-resourced facilities a professionally stimulating and collaborative working environment a commitment to professional development, including an excellent CPD programme including ECT induction and Train to Teach candidates. The school welcomes applications from Early Career Teachers (ECT). As an ECT at Preston Manor, in addition to receiving your full entitlement under the Early Career Framework, you will benefit from our bespoke professional programme, which take into consideration your future aspiration and well-being. Please note that staff at Preston Manor are not required to cover for colleagues. The above post provides an excellent opportunity to work in a high quality environment and to become part of a highly motivated and visionary staff. The Person: Preston Manor is a vibrant, inclusive and high-achieving school where diversity is celebrated and opportunity is at the heart of everything we do. Our dynamic Business Department is thriving, with a strong uptake of students who are passionate, curious, and eager to explore the world of enterprise, finance, and economics. We are seeking an inspiring and dedicated teacher to join our enthusiastic team and contribute to the continued growth and success of the department. The ideal candidate will bring vision, innovation, and a commitment to creating engaging, real-world learning experiences that reflect the interests and aspirations of our diverse student body. As part of our energetic and forward-thinking school community, you will have access to a wealth of opportunities for professional growth and collaboration. Preston Manor is a place where staff and students alike are encouraged to aim high, challenge themselves, and achieve their very best. The successful candidate will be expected to be able to teach at all Key Stages. How to apply: Safeguarding Preston Manor School and its staff are committed to safeguarding the welfare of children. The School is registered with the DBS and successful applicants will be required to complete successfully the Disclosure procedure at the Enhanced level. It is an offence for any person barred from working with children to apply for this post. The School's Application Form will only be accepted from candidates who have completed this form in full. CV's will not be accepted as a substitute. In addition to completing an application form, all applicants will be required to complete a criminal records self-declaration form. Please note you are not required to disclose convictions or cautions that are 'protected', as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If you have a conviction and are not sure whether is it 'protected', please visit the Gov.UK link below: The safeguarding responsibilities of this post have been outlined in the job description and person specification. Preston Manor School is committed to Equal Opportunities and welcomes applications from all sections of the community. For further information and an application pack, email or download the pack from our website via the button below. The school reserves the right to close the vacancy earlier than the date advertised, so early application is advised. Closing Date: noon on Friday 27 June 2025. Interview Date: Thursday 3rd July 2025. Start Date: September 2025. Brent Schools are committed to safeguarding and promoting the welfare of children. Successful applicants will be required to undergo a DBS check.
THE COMPANY: Our client is a a global banking group with offices based in the City. They are looking to hire a Deputy Head of Compliance & Deputy MLRO (combined duties). THE RESPONSIBILITIES: Maintain and embed the Bank's regulatory and Financial Crime compliance framework. Maintain the wider Compliance policy and procedures framework, ensuring that periodic updates to policies and procedures are scheduled, tracked and executed Maintain and keep up to date the Bank's PA Dealing, Compliance Training, Conflicts, and Gifts & Entertainment registers. Provide monthly Management Information (MI) and reports to the Head of Compliance & MLRO, Senior Management and relevant governance committees Attend, and actively contribute to the monthly Compliance and Financial Crime Committee (FCC) Develop, maintain and embed appropriate monitoring and testing standards, procedures and test scripts for the Compliance Monitoring and Testing team Analyse the impact of new regulatory rules and guidelines and update the Monitoring and Testing Plan and relevant test scripts as appropriate Ensure all areas of the business are appropriately monitored; and all changes to regulations are incorporated into the monitoring plan. Act as the main point of contact for Internal Audit / 3rd Line of Defence with regards to financial crime compliance matters as and when required, Attend, and contribute to the Compliance and Financial Crime Committee (CFCC) Support the design, development and execution of Bank Wide Risk Assessment (BWRA) for financial crime and regulatory compliance Provide input to the design, development and execution of Compliance Monitoring and Testing Plan (CMP) Collaborate closely with other members of the wider compliance team, and share experience, insight and perspectives to support the development of a comprehensive, risk-based and rounded compliance framework and culture Plan and carry out assurance reviews (desk/thematic) in accordance with the CMP Develop and maintain detailed test scripts that align to internal policies and procedures as well as regulatory requirements Deliver timely and accurate compliance monitoring reports that opine on the adequacy of Compliance systems, controls and processes to manage compliance risks Identify and risk rate deficiencies and work with line management on remediation plans Develop, maintain and circulate to management a Compliance Tracker of progress made against the implementation of review recommendations and open actions Analyse the impact of relevant regulatory developments with regards to the Bank's business, suggest (and where appropriate, execute) appropriate enhancements Staff and personal development Manage, mentor and coach members of the regulatory compliance team, conduct appraisals, identify training and development needs. Stay abreast of developments in regulatory rules and good practice to ensure the Bank's correspondent banking and trade finance compliance framework remains fit for purpose and up to date with the latest regulatory developments and industry best practice Develop and deliver relevant and appropriate regulatory compliance training to employees and other stakeholders as and when required Continuously consider how to automate controls and make processes more efficient Be commercially minded, always looking for solutions that satisfy Compliance requirements and minimise adverse business impact EXPERIENCE REQUIRED: A minimum of 6 years' experience within a UK financial services environment, (ideally Banking) gained in a compliance function or directly with a regulator. Strong understanding of industry practices and compliance expectations with regards to the UK's rules and regulations. Team leadership and management experience essential Relevant experience conducting Compliance monitoring and testing for a financial services firm in the UK covering retail and institutional business Experience of applying monitoring or audit methodologies within financial organisations desired and advantage. For further information please contact Hannah Tabatabai
Jun 17, 2025
Full time
THE COMPANY: Our client is a a global banking group with offices based in the City. They are looking to hire a Deputy Head of Compliance & Deputy MLRO (combined duties). THE RESPONSIBILITIES: Maintain and embed the Bank's regulatory and Financial Crime compliance framework. Maintain the wider Compliance policy and procedures framework, ensuring that periodic updates to policies and procedures are scheduled, tracked and executed Maintain and keep up to date the Bank's PA Dealing, Compliance Training, Conflicts, and Gifts & Entertainment registers. Provide monthly Management Information (MI) and reports to the Head of Compliance & MLRO, Senior Management and relevant governance committees Attend, and actively contribute to the monthly Compliance and Financial Crime Committee (FCC) Develop, maintain and embed appropriate monitoring and testing standards, procedures and test scripts for the Compliance Monitoring and Testing team Analyse the impact of new regulatory rules and guidelines and update the Monitoring and Testing Plan and relevant test scripts as appropriate Ensure all areas of the business are appropriately monitored; and all changes to regulations are incorporated into the monitoring plan. Act as the main point of contact for Internal Audit / 3rd Line of Defence with regards to financial crime compliance matters as and when required, Attend, and contribute to the Compliance and Financial Crime Committee (CFCC) Support the design, development and execution of Bank Wide Risk Assessment (BWRA) for financial crime and regulatory compliance Provide input to the design, development and execution of Compliance Monitoring and Testing Plan (CMP) Collaborate closely with other members of the wider compliance team, and share experience, insight and perspectives to support the development of a comprehensive, risk-based and rounded compliance framework and culture Plan and carry out assurance reviews (desk/thematic) in accordance with the CMP Develop and maintain detailed test scripts that align to internal policies and procedures as well as regulatory requirements Deliver timely and accurate compliance monitoring reports that opine on the adequacy of Compliance systems, controls and processes to manage compliance risks Identify and risk rate deficiencies and work with line management on remediation plans Develop, maintain and circulate to management a Compliance Tracker of progress made against the implementation of review recommendations and open actions Analyse the impact of relevant regulatory developments with regards to the Bank's business, suggest (and where appropriate, execute) appropriate enhancements Staff and personal development Manage, mentor and coach members of the regulatory compliance team, conduct appraisals, identify training and development needs. Stay abreast of developments in regulatory rules and good practice to ensure the Bank's correspondent banking and trade finance compliance framework remains fit for purpose and up to date with the latest regulatory developments and industry best practice Develop and deliver relevant and appropriate regulatory compliance training to employees and other stakeholders as and when required Continuously consider how to automate controls and make processes more efficient Be commercially minded, always looking for solutions that satisfy Compliance requirements and minimise adverse business impact EXPERIENCE REQUIRED: A minimum of 6 years' experience within a UK financial services environment, (ideally Banking) gained in a compliance function or directly with a regulator. Strong understanding of industry practices and compliance expectations with regards to the UK's rules and regulations. Team leadership and management experience essential Relevant experience conducting Compliance monitoring and testing for a financial services firm in the UK covering retail and institutional business Experience of applying monitoring or audit methodologies within financial organisations desired and advantage. For further information please contact Hannah Tabatabai
Select how often (in days) to receive an alert: Permanent- 37.5 hours per week- Monday- Friday Serco are recruiting for a Head of Maritime Safety and Compliance to join our Defence Maritime team. This role will be the subject matter lead in the proactive management of maritime health & wellbeing, safety, environmental and quality compliance for both internal employees and external stakeholders, support value propositions and growth opportunities accordingly and ensure resilience and succession planning exists within this team. Our Head of Maritime Safety & Compliance will influence and guide on independent assurance directly to the Maritime and Defence Leadership Team ensuring the Marine safety management system is working effectively and has primary responsibility in ensuring the strategic development and delivery of Serco Maritime Services Training Portfolio is achieved. This hybrid role can be based from either of our Serco ports based in Portsmouth, Plymouth, or Scotland. Main Accountabilities: To support Service Delivery Heads and Managers with their marine risk identification and controls. To encourage good working behaviours and promote a positive health and safety culture. To take appropriate measures to determine whether the individual elements of the Safety Management System meet the requirements of the International Conventions, Flag State and Port State legislation as reflected in the relevant Codes, in particular the ISM Code, the Port Marine Safety Code and the "Safety in docks -Approved Code of Practice". These measures will include: Monitoring the thoroughness of the risk assessment process and the validity of the assessment conclusions. Monitoring the thoroughness of the incident investigation process and the validity of the investigation conclusions. Monitoring the application of lessons learnt from individual and industry experience and incident investigation. Assessing the validity and effectiveness of indicators used to measure performance against the requirements and standards in the Codes. Assessing the validity and effectiveness of the consultation processes used to involve and secure the commitment of all appropriate stakeholders. To ensure through their line reports that the Safety Management System is regularly reviewed, maintained and updated; this will include reviewing the risk assessments. To ensure compliance to MCA & Classification rules as applicable to vessels and manning. To ensure the implementation of the Safety Management System and full compliance to the relevant Codes. Coordinate and provide functional leadership for all Marine Safety Activities utilising SME resources for specialist areas. Super user of the Assure database, sanctioning actions, system interrogation and producing weekly, monthly, quarterly and annual reports. Ensure that Serco Marine policy reflects international and national regulations. Ownership of the maritime 3 Lines of Defence assurance framework including ship and port audit plans, PGIs, IARs, ISEA, 3rd party contractor compliance. Instigate, support and lead where required major investigations at units, site and contracts. Provide company oversight for unit lead investigations. Produce regular reports for the Board, to include progress on regulatory requirements, incident and accident trend analysis and external audit reports and ensure changes to marine regulations are actioned and addressed. Maintain key stakeholder relationships, liaising with Military and Civil regulatory bodies. Manage and develop the Marine Safety SME team in line with the MYHR operating model to provide resource and expertise to contracts, sites and the Divisional Boards. Safety Oversight for marine contracts, ensuring all marine activities are represented. Where applicable, develop and provide Marine safety training across the Divisional Marine portfolios. Lead on the comprehensive training elements of the contract with the 2 training officers. Provide marine safety advice and guidance to all company employees. What you'll need to do the role: Essential Qualifications Level 3 H&S Qualification Designated Person Hold COC- Master Mariner Experience in presenting ISM and marine safety matters to highest level of management and gain support for safety management improvements. Experience of Ship and port auditing processes. Minimum three years practical senior level experience in marine industry. Appropriate knowledge of shipping and shipboard operations. Incident management, investigation and learning from experience. Expert knowledge of the ISM Code. Expert knowledge of the Defence Safety Authority Regulation suite. What we offer Company car or cash equivalent Company bonus Private Medical cover Up to 6% contributory pension. 25 days annual leave plus bank holidays. Annual leave purchase scheme. Access to the Serco benefits portal offering discounts across major high street brands in Retail, Leisure & Hospitality. Health and wellbeing support for you and your family, including an Employee Assistance Programme, Health Cash Plans, free flu jabs, and more. Comprehensive career development opportunities, including role-specific training, leadership coaching, and formal study to support your growth with Serco. A safe, inclusive, and supportive culture. A company passionate about diversity and inclusion To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link .We're also a signatory of the UK GovernmentsWomen in Defence Charter, to find out more please click here . Please click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Jun 17, 2025
Full time
Select how often (in days) to receive an alert: Permanent- 37.5 hours per week- Monday- Friday Serco are recruiting for a Head of Maritime Safety and Compliance to join our Defence Maritime team. This role will be the subject matter lead in the proactive management of maritime health & wellbeing, safety, environmental and quality compliance for both internal employees and external stakeholders, support value propositions and growth opportunities accordingly and ensure resilience and succession planning exists within this team. Our Head of Maritime Safety & Compliance will influence and guide on independent assurance directly to the Maritime and Defence Leadership Team ensuring the Marine safety management system is working effectively and has primary responsibility in ensuring the strategic development and delivery of Serco Maritime Services Training Portfolio is achieved. This hybrid role can be based from either of our Serco ports based in Portsmouth, Plymouth, or Scotland. Main Accountabilities: To support Service Delivery Heads and Managers with their marine risk identification and controls. To encourage good working behaviours and promote a positive health and safety culture. To take appropriate measures to determine whether the individual elements of the Safety Management System meet the requirements of the International Conventions, Flag State and Port State legislation as reflected in the relevant Codes, in particular the ISM Code, the Port Marine Safety Code and the "Safety in docks -Approved Code of Practice". These measures will include: Monitoring the thoroughness of the risk assessment process and the validity of the assessment conclusions. Monitoring the thoroughness of the incident investigation process and the validity of the investigation conclusions. Monitoring the application of lessons learnt from individual and industry experience and incident investigation. Assessing the validity and effectiveness of indicators used to measure performance against the requirements and standards in the Codes. Assessing the validity and effectiveness of the consultation processes used to involve and secure the commitment of all appropriate stakeholders. To ensure through their line reports that the Safety Management System is regularly reviewed, maintained and updated; this will include reviewing the risk assessments. To ensure compliance to MCA & Classification rules as applicable to vessels and manning. To ensure the implementation of the Safety Management System and full compliance to the relevant Codes. Coordinate and provide functional leadership for all Marine Safety Activities utilising SME resources for specialist areas. Super user of the Assure database, sanctioning actions, system interrogation and producing weekly, monthly, quarterly and annual reports. Ensure that Serco Marine policy reflects international and national regulations. Ownership of the maritime 3 Lines of Defence assurance framework including ship and port audit plans, PGIs, IARs, ISEA, 3rd party contractor compliance. Instigate, support and lead where required major investigations at units, site and contracts. Provide company oversight for unit lead investigations. Produce regular reports for the Board, to include progress on regulatory requirements, incident and accident trend analysis and external audit reports and ensure changes to marine regulations are actioned and addressed. Maintain key stakeholder relationships, liaising with Military and Civil regulatory bodies. Manage and develop the Marine Safety SME team in line with the MYHR operating model to provide resource and expertise to contracts, sites and the Divisional Boards. Safety Oversight for marine contracts, ensuring all marine activities are represented. Where applicable, develop and provide Marine safety training across the Divisional Marine portfolios. Lead on the comprehensive training elements of the contract with the 2 training officers. Provide marine safety advice and guidance to all company employees. What you'll need to do the role: Essential Qualifications Level 3 H&S Qualification Designated Person Hold COC- Master Mariner Experience in presenting ISM and marine safety matters to highest level of management and gain support for safety management improvements. Experience of Ship and port auditing processes. Minimum three years practical senior level experience in marine industry. Appropriate knowledge of shipping and shipboard operations. Incident management, investigation and learning from experience. Expert knowledge of the ISM Code. Expert knowledge of the Defence Safety Authority Regulation suite. What we offer Company car or cash equivalent Company bonus Private Medical cover Up to 6% contributory pension. 25 days annual leave plus bank holidays. Annual leave purchase scheme. Access to the Serco benefits portal offering discounts across major high street brands in Retail, Leisure & Hospitality. Health and wellbeing support for you and your family, including an Employee Assistance Programme, Health Cash Plans, free flu jabs, and more. Comprehensive career development opportunities, including role-specific training, leadership coaching, and formal study to support your growth with Serco. A safe, inclusive, and supportive culture. A company passionate about diversity and inclusion To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link .We're also a signatory of the UK GovernmentsWomen in Defence Charter, to find out more please click here . Please click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Procurement Manager Permanent,Full Time £46,388 to £54,573 per annum Location:Chelmsford/ Hybrid Working (1-2 days a week in the office based around business need) Working Style: Anywhere worker Do you want to make a difference to real people and real lives? Do you want to be a part of helping to shape the future of our Procurement Service at Essex County Council (ECC)? Did you know that ECC spends c£1.2Billion per annum on 3rd party commissioned services, making it the 2nd largest spending Authority in the UK? The Procurement Team at ECC are award winning and support the organisation to deliver services to 1.4million residents. We aim to lead the profession on exciting initiatives such as social value, climate action through procurement and how we use our size and scale to support our Levelling up Agenda . This is an exciting role with Procurement professionals that role entails a breadth of sourcing, category and contract management, up to a value of c.£50mil per annum. The successful candidate will take responsibility for managing end to end procurement activity, including sourcing for planned tender rounds and ad hoc requirements, contract change control, and management of tier 1 suppliers. Excellent stakeholder skills at all levels both internal and external are key as well as a positive 'can do' attitude with the ability to work under your own initiative and complete work to a high standard. Whilst being able to adapt to conflicting timeframes and challenging deadlines ensuring these with a positive and pro-active approach. A good understanding of procurement legislation and how it can be applied to achieve ECC's outcomes is essential. One of the roles available will take responsibility for procurement in the Local Bus sub-category, including sourcing and management of supported local bus services and Park & Ride services. For this role, knowledge of the Passenger Transport sector would be an advantage. You will be joining an established team of professionals, and this role would be ideal for an ambitious, hard-working individual with leadership skills who is also able to develop others as well as themselves. This role would also line manage once established. This is a great role in a vibrant and growing team. You'll find an inclusive culture and a place where your opinion is valued, and you have the opportunity to progress your career. To learn more about the Procurement Service and careers in Procurement please visit To find out what a typical day as a Procurement Manager with ECC looks like, hear from one of our colleagues Mark . What's in it for you? Flexible working - 37 hour working week with the option to make your work arrangement work around the other elements of your life offering a fantastic work / life balance. 27 days annual leave (rising with service) plus bank holidays. Excellent benefits package - more information can be found via , including a Local Authority Pension Scheme. For more details please visit: As a large and friendly procurement team with circa 120 staff we can offer great training pathways and encouragement to all staff for their continual professional development with full support and guidance towards CIPS / MCIPS. The roles call for extensive experience in the procurement lifecycle but if you are currently focussed on complex sourcing, category strategy or strategic contract management we can cross train the other parts of the role where you may have less experience We are the largest Local Authority Procurement Team in the UK and have a national reputation for excellence. We are also the only CIPS accredited County Council in the UK. Continuous Service - Joining us from another local authority? Then you could benefit from bringing your time served and benefits with you. Come and make a difference to the local community, be that infrastructure, climate change or adult social care and help us transform Essex to a circular economy as we redefine growth and focus on positive society-wide benefits. Accountabilities Lead the development, maintenance and implementation of category strategies, ensuring alignment to commissioning objectives Develop and implement innovative approaches and solutions in the delivery of complex projects to enhance levels of service and minimise costs. This requires working collaboratively with colleagues across the organisation and externally, to ensure best practice can be achieved when implementing new ways of working. Collaborate with and exert influence on Directors, Senior Managers and Members as to the commercial and financial viability of differing commercial options for specific projects within complex and often, contentious environments. Manage suppliers to ensure they consistently achieve the performance standards set out in contracts and that adequate controls are in place to protect the Authority's interests. Take a proactive approach to identifying and investigating contractual, commercial and market risks to ensure continuity of supply and protect the Authority's interests. Operate a continuous improvement approach to identify and deliver on-going changes whilst also leading the negotiation of commercial and contractual changes to ensure they consistently meet business requirements. Lead major projects and tenders, ensuring all sourcing activity fully complies with appropriate legislation and regulation whilst also complying with ECC policies. Work collaboratively with incumbent suppliers and potential new entrants to identify gaps in market provision and explore opportunities to close those gaps. Provide support and advice to stakeholders regarding any contractual or procurement matters. Support the adoption of best practice approaches with the aim of ensuring that the Procurement function is seen as 'best in class'. Ensure policies, procedures, documents and workflows are kept up-to-date and remain best in class. Knowledge, Skills and Experience Educated to degree level with a relevant professional qualification such as MCIPS and or equivalent demonstrable work experience with evidence of continuing professional development. Knowledge of category management and experience of using this methodology in complex commercial environments to deliver significant cost or service improvements. A demonstrable track record of managing multi-million pound strategic contracts in business critical environments. This should include evidence of defining, measuring and improving key elements of supplier performance. Experience of delivering continuous improvements in large, strategic arrangements with evidence of generating significant cost and service benefits. Knowledge of contract law and legislation relevant to the specific category / categories within their control and its impact on market management, finance and contractual arrangements. Extensive knowledge of public sector procurement law with an ability to explain the law to non-procurement staff and find pragmatic solutions to potential legal difficulties. Comprehensive negotiating skills appropriate to multi million pound contracts and experience of planning and delivering successful negotiations. Experience of working in a political environment and skilled in understanding and responding to different perspectives. To read more about the procurement service and the wider Corporate Services function of Essex County Council please follow this link: Apply and Next Steps Please apply via the Working for Essex website, ensuring you provide an up-to-date CV and supporting statement when prompted. Why Essex? As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex . With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you. In February 2025, Greater Essex was accepted onto the Government's devolution priority programme, which will see local authorities in Essex work towards establishing a Mayoral Combined County Authority by May 2026. You can read more about devolution and local government reorganisation (LGR ) on our careers site. Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We're also committed to interview allveteransandcare leavers, who meet the minimum requirements of the role for which they are applying. Once you've secured your role within Essex County Council you will receive many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs. At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles . click apply for full job details
Jun 16, 2025
Full time
Procurement Manager Permanent,Full Time £46,388 to £54,573 per annum Location:Chelmsford/ Hybrid Working (1-2 days a week in the office based around business need) Working Style: Anywhere worker Do you want to make a difference to real people and real lives? Do you want to be a part of helping to shape the future of our Procurement Service at Essex County Council (ECC)? Did you know that ECC spends c£1.2Billion per annum on 3rd party commissioned services, making it the 2nd largest spending Authority in the UK? The Procurement Team at ECC are award winning and support the organisation to deliver services to 1.4million residents. We aim to lead the profession on exciting initiatives such as social value, climate action through procurement and how we use our size and scale to support our Levelling up Agenda . This is an exciting role with Procurement professionals that role entails a breadth of sourcing, category and contract management, up to a value of c.£50mil per annum. The successful candidate will take responsibility for managing end to end procurement activity, including sourcing for planned tender rounds and ad hoc requirements, contract change control, and management of tier 1 suppliers. Excellent stakeholder skills at all levels both internal and external are key as well as a positive 'can do' attitude with the ability to work under your own initiative and complete work to a high standard. Whilst being able to adapt to conflicting timeframes and challenging deadlines ensuring these with a positive and pro-active approach. A good understanding of procurement legislation and how it can be applied to achieve ECC's outcomes is essential. One of the roles available will take responsibility for procurement in the Local Bus sub-category, including sourcing and management of supported local bus services and Park & Ride services. For this role, knowledge of the Passenger Transport sector would be an advantage. You will be joining an established team of professionals, and this role would be ideal for an ambitious, hard-working individual with leadership skills who is also able to develop others as well as themselves. This role would also line manage once established. This is a great role in a vibrant and growing team. You'll find an inclusive culture and a place where your opinion is valued, and you have the opportunity to progress your career. To learn more about the Procurement Service and careers in Procurement please visit To find out what a typical day as a Procurement Manager with ECC looks like, hear from one of our colleagues Mark . What's in it for you? Flexible working - 37 hour working week with the option to make your work arrangement work around the other elements of your life offering a fantastic work / life balance. 27 days annual leave (rising with service) plus bank holidays. Excellent benefits package - more information can be found via , including a Local Authority Pension Scheme. For more details please visit: As a large and friendly procurement team with circa 120 staff we can offer great training pathways and encouragement to all staff for their continual professional development with full support and guidance towards CIPS / MCIPS. The roles call for extensive experience in the procurement lifecycle but if you are currently focussed on complex sourcing, category strategy or strategic contract management we can cross train the other parts of the role where you may have less experience We are the largest Local Authority Procurement Team in the UK and have a national reputation for excellence. We are also the only CIPS accredited County Council in the UK. Continuous Service - Joining us from another local authority? Then you could benefit from bringing your time served and benefits with you. Come and make a difference to the local community, be that infrastructure, climate change or adult social care and help us transform Essex to a circular economy as we redefine growth and focus on positive society-wide benefits. Accountabilities Lead the development, maintenance and implementation of category strategies, ensuring alignment to commissioning objectives Develop and implement innovative approaches and solutions in the delivery of complex projects to enhance levels of service and minimise costs. This requires working collaboratively with colleagues across the organisation and externally, to ensure best practice can be achieved when implementing new ways of working. Collaborate with and exert influence on Directors, Senior Managers and Members as to the commercial and financial viability of differing commercial options for specific projects within complex and often, contentious environments. Manage suppliers to ensure they consistently achieve the performance standards set out in contracts and that adequate controls are in place to protect the Authority's interests. Take a proactive approach to identifying and investigating contractual, commercial and market risks to ensure continuity of supply and protect the Authority's interests. Operate a continuous improvement approach to identify and deliver on-going changes whilst also leading the negotiation of commercial and contractual changes to ensure they consistently meet business requirements. Lead major projects and tenders, ensuring all sourcing activity fully complies with appropriate legislation and regulation whilst also complying with ECC policies. Work collaboratively with incumbent suppliers and potential new entrants to identify gaps in market provision and explore opportunities to close those gaps. Provide support and advice to stakeholders regarding any contractual or procurement matters. Support the adoption of best practice approaches with the aim of ensuring that the Procurement function is seen as 'best in class'. Ensure policies, procedures, documents and workflows are kept up-to-date and remain best in class. Knowledge, Skills and Experience Educated to degree level with a relevant professional qualification such as MCIPS and or equivalent demonstrable work experience with evidence of continuing professional development. Knowledge of category management and experience of using this methodology in complex commercial environments to deliver significant cost or service improvements. A demonstrable track record of managing multi-million pound strategic contracts in business critical environments. This should include evidence of defining, measuring and improving key elements of supplier performance. Experience of delivering continuous improvements in large, strategic arrangements with evidence of generating significant cost and service benefits. Knowledge of contract law and legislation relevant to the specific category / categories within their control and its impact on market management, finance and contractual arrangements. Extensive knowledge of public sector procurement law with an ability to explain the law to non-procurement staff and find pragmatic solutions to potential legal difficulties. Comprehensive negotiating skills appropriate to multi million pound contracts and experience of planning and delivering successful negotiations. Experience of working in a political environment and skilled in understanding and responding to different perspectives. To read more about the procurement service and the wider Corporate Services function of Essex County Council please follow this link: Apply and Next Steps Please apply via the Working for Essex website, ensuring you provide an up-to-date CV and supporting statement when prompted. Why Essex? As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex . With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you. In February 2025, Greater Essex was accepted onto the Government's devolution priority programme, which will see local authorities in Essex work towards establishing a Mayoral Combined County Authority by May 2026. You can read more about devolution and local government reorganisation (LGR ) on our careers site. Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We're also committed to interview allveteransandcare leavers, who meet the minimum requirements of the role for which they are applying. Once you've secured your role within Essex County Council you will receive many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs. At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles . click apply for full job details
Leeds and York Partnership NHS Foundation Trust
Leeds, Yorkshire
Are you looking for mental health jobs in Leeds, York or with one of our regional services operating across the country? We have a range of NHS Job opportunities, placements and specialities in our clinical, research, and professional support teams across Leeds and York. At Leeds and York Partnership NHS Foundation Trust (LYPFT), we strive to provide high-quality mental health and learning disability services as an employer of choice. We can only achieve this by putting our staff and the people using our services at the centre of everything we do. This starts with the people we employ. We recruit based on values and qualifications (where required) and believe lived experience is an advantage. We look for potential, not perfection, and this means that together, we are as diverse as the communities we care for. Simply put, we seek out people who care, act with integrity and have the right skills. We want to add to our incredible colleagues, students and volunteers who share these principles, with people like you, who find empathy comes easily and who treat everyone with respect without thinking. Search our latest jobs to start your journey with us. All references should be directed through the Employers HR Department wherever possible to comply with NHS Check Standards. Please ensure that a HR address/email is provided for each referee named. Job overview We have a fantastic opportunity for a motivated and enthusiastic experienced pharmacist to join our progressive pharmacy team as an advanced clinical pharmacist. As a member of our senior pharmacy leadership team, your role would include operational responsibility for one or more pharmacy hubs providing leadership and guidance to a team of pharmacists and technical staff as well as being instrumental in delivering service development and improvement. You will also have a clinical role by providing high quality pharmaceutical care to designated inpatient and community mental health service users. This post will be mainly based at the Newsam Centre, but cross-site travel will be required when necessary. Interviews for this post will be held on Thursday 3rd and Friday 4th July. Informal visits to the department to learn more about this opportunity can be arranged on request. A requirement to participate in weekend and bank holidays on a rotational basis will be necessary. Main duties of the job As an advanced clinical pharmacist in LYPFT, you will have operational leadership for one or more pharmacy hubs providing inpatient and community mental health services. You will provide advanced level clinical pharmacy services directly to support service users and healthcare colleagues to get the best from medicines use. You will drive service changes and provide supervision, mentoring and line management to colleagues as an employee of this teaching foundation trust. We have a range of general and specialist mental health services including inpatient Adult and Older Peoples, Forensic, Recovery and Rehabilitation and community psychiatric care to the population of Leeds, forensic and CAMHS services to the population of York and tertiary specialist services such as Child and Young Peoples Service and the National Inpatient Centre for Psychological Medicine. Working for our organisation The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development. There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers. We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank. Applicants should be aware that any individual requiring a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only (this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa. Detailed job description and main responsibilities Your role is to provide advanced clinical pharmacy and medicines related care to service users with mental illness and learning disabilities in inpatient and community settings. You will be involved in the provision of a clinical and responsible for the operational pharmacy service from one or more of the LYPFT pharmacy sites / hubs (and other organisations under an SLA) to allocated units. As an advanced pharmacist, you will be responsible for the provision of pharmacy and medicines related care to allocated units to ensure medicines prescribed are safe, effective, optimised and appropriate. You will work as an integral member of the Multidisciplinary Team(s) but also independently to proactively identify, respond to and formulate treatment recommendations for complex medicines related queries, prescribe medicines if appropriately qualified and within scope, speak with service users/carers about medication and support the efficient delivery of the pharmacy service. You will lead on service development and projects as required by the department/ service area, working with partner organisations / primary care. You will provide professional pharmacist support to the site you are based and mentor other pharmacists in the trust (including rotational trainees) as required and undertake line management and education and training responsibilities. You will also participate in the on-call and weekend rota working at one of our inpatient sites. You will ideally have experience of working in secondary care and within mental health pharmacy and have excellent organisational and communication skills. In return, we will support your personal and continued professional development in general and mental health pharmacy, whilst working alongside other operational advanced pharmacists and supported by lead pharmacists. This post is full time and includes occasional weekend working; flexible working and job share requests will be considered. This position requires on-site working, access to a car is required. For any other information and informal discussion contact Michael Dixon (Lead Pharmacist for Medicines Information/R&D/Audit) on telephone (), please note on AL 26/05/25-30/05/25. Or Phillippa Lofts (Strategic Lead Pharmacist for Workforce Development) on telephone (), please note on AL 02/06/25-06/06/25. We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued. All our information is available in accessible formats. Please contact the Recruitment team Attached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application. If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments. To find out more about the key responsibilities and the specific skills and experience you'll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that you're even more equipped to make an informed decision to apply to us, you'll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply. Person specification Qualifications Degree- BSc/ MSc in Pharmacy and Registration with the General Pharmaceutical council Qualification - Postgraduate qualification in clinical pharmacy/ mental health or equivalent year experience Skills Good written/verbal communication skills Evidence of managing / supervising others / teams Evidence of leading / involvement in service development / improvement projects Experience Experience in secondary care - experience of hospital pharmacy Knowledge Knowledge/ Experience in mental health pharmacy across any setting Applications are welcomed from candidates who wish to apply for a position based on a smarter (Hybrid) or flexible working arrangement - please contact the Recruitment Team if you have any queries regarding this in terms of your initial application. Where candidates are successful at interview, flexible working arrangement requests will be taken into consideration and may be accommodated where the needs of the service allow. Fixed Term Contracts for existing NHS Employees - temporary contracts for employees of LYPFT, or colleagues joining from another NHS Trust . click apply for full job details
Jun 15, 2025
Full time
Are you looking for mental health jobs in Leeds, York or with one of our regional services operating across the country? We have a range of NHS Job opportunities, placements and specialities in our clinical, research, and professional support teams across Leeds and York. At Leeds and York Partnership NHS Foundation Trust (LYPFT), we strive to provide high-quality mental health and learning disability services as an employer of choice. We can only achieve this by putting our staff and the people using our services at the centre of everything we do. This starts with the people we employ. We recruit based on values and qualifications (where required) and believe lived experience is an advantage. We look for potential, not perfection, and this means that together, we are as diverse as the communities we care for. Simply put, we seek out people who care, act with integrity and have the right skills. We want to add to our incredible colleagues, students and volunteers who share these principles, with people like you, who find empathy comes easily and who treat everyone with respect without thinking. Search our latest jobs to start your journey with us. All references should be directed through the Employers HR Department wherever possible to comply with NHS Check Standards. Please ensure that a HR address/email is provided for each referee named. Job overview We have a fantastic opportunity for a motivated and enthusiastic experienced pharmacist to join our progressive pharmacy team as an advanced clinical pharmacist. As a member of our senior pharmacy leadership team, your role would include operational responsibility for one or more pharmacy hubs providing leadership and guidance to a team of pharmacists and technical staff as well as being instrumental in delivering service development and improvement. You will also have a clinical role by providing high quality pharmaceutical care to designated inpatient and community mental health service users. This post will be mainly based at the Newsam Centre, but cross-site travel will be required when necessary. Interviews for this post will be held on Thursday 3rd and Friday 4th July. Informal visits to the department to learn more about this opportunity can be arranged on request. A requirement to participate in weekend and bank holidays on a rotational basis will be necessary. Main duties of the job As an advanced clinical pharmacist in LYPFT, you will have operational leadership for one or more pharmacy hubs providing inpatient and community mental health services. You will provide advanced level clinical pharmacy services directly to support service users and healthcare colleagues to get the best from medicines use. You will drive service changes and provide supervision, mentoring and line management to colleagues as an employee of this teaching foundation trust. We have a range of general and specialist mental health services including inpatient Adult and Older Peoples, Forensic, Recovery and Rehabilitation and community psychiatric care to the population of Leeds, forensic and CAMHS services to the population of York and tertiary specialist services such as Child and Young Peoples Service and the National Inpatient Centre for Psychological Medicine. Working for our organisation The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development. There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers. We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank. Applicants should be aware that any individual requiring a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only (this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa. Detailed job description and main responsibilities Your role is to provide advanced clinical pharmacy and medicines related care to service users with mental illness and learning disabilities in inpatient and community settings. You will be involved in the provision of a clinical and responsible for the operational pharmacy service from one or more of the LYPFT pharmacy sites / hubs (and other organisations under an SLA) to allocated units. As an advanced pharmacist, you will be responsible for the provision of pharmacy and medicines related care to allocated units to ensure medicines prescribed are safe, effective, optimised and appropriate. You will work as an integral member of the Multidisciplinary Team(s) but also independently to proactively identify, respond to and formulate treatment recommendations for complex medicines related queries, prescribe medicines if appropriately qualified and within scope, speak with service users/carers about medication and support the efficient delivery of the pharmacy service. You will lead on service development and projects as required by the department/ service area, working with partner organisations / primary care. You will provide professional pharmacist support to the site you are based and mentor other pharmacists in the trust (including rotational trainees) as required and undertake line management and education and training responsibilities. You will also participate in the on-call and weekend rota working at one of our inpatient sites. You will ideally have experience of working in secondary care and within mental health pharmacy and have excellent organisational and communication skills. In return, we will support your personal and continued professional development in general and mental health pharmacy, whilst working alongside other operational advanced pharmacists and supported by lead pharmacists. This post is full time and includes occasional weekend working; flexible working and job share requests will be considered. This position requires on-site working, access to a car is required. For any other information and informal discussion contact Michael Dixon (Lead Pharmacist for Medicines Information/R&D/Audit) on telephone (), please note on AL 26/05/25-30/05/25. Or Phillippa Lofts (Strategic Lead Pharmacist for Workforce Development) on telephone (), please note on AL 02/06/25-06/06/25. We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued. All our information is available in accessible formats. Please contact the Recruitment team Attached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application. If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments. To find out more about the key responsibilities and the specific skills and experience you'll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that you're even more equipped to make an informed decision to apply to us, you'll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply. Person specification Qualifications Degree- BSc/ MSc in Pharmacy and Registration with the General Pharmaceutical council Qualification - Postgraduate qualification in clinical pharmacy/ mental health or equivalent year experience Skills Good written/verbal communication skills Evidence of managing / supervising others / teams Evidence of leading / involvement in service development / improvement projects Experience Experience in secondary care - experience of hospital pharmacy Knowledge Knowledge/ Experience in mental health pharmacy across any setting Applications are welcomed from candidates who wish to apply for a position based on a smarter (Hybrid) or flexible working arrangement - please contact the Recruitment Team if you have any queries regarding this in terms of your initial application. Where candidates are successful at interview, flexible working arrangement requests will be taken into consideration and may be accommodated where the needs of the service allow. Fixed Term Contracts for existing NHS Employees - temporary contracts for employees of LYPFT, or colleagues joining from another NHS Trust . click apply for full job details
Technical Design Authority (Juniper) Location: London (Hybrid) Salary: Circa 65,000 Permanent Own the design of cutting-edge Juniper networks for a global tech leader. My client is a global powerhouse in customer and employee experience solutions, delivering innovative, technology-driven outcomes through a unique, vendor-independent model. With a strong focus on AI, data, and automation - they create seamless, end-to-end solutions that drive real impact. They are now looking for a Technical Design Authority with deep Juniper expertise to take a lead role in designing and delivering high-performance, scalable network solutions across complex enterprise environments. This Role is Perfect for You If You Have Extensive hands-on experience with Juniper technologies, including: Junos-based routing and switching Mist Wired, WiFi, and WAN Assurance A strong command of core networking protocols: BGP, OSPF, QoS, NAT, MPLS, VRF-Lite Solid exposure to multi-vendor environments, ideally with: Cisco (Routing, Switching, Wireless) Meraki (MX, MS, MR) Zscaler Internet and Private Access Experience producing both high-level and low-level network designs (HLDs and LLDs) A CCNP or similar certification (or commitment to achieving one) What You'll Be Doing Designing and documenting advanced Juniper-based network infrastructure Creating scalable, secure solutions for enterprise clients Leading solution presentations and technical discussions with stakeholders Delivering seamless integration across the full tech stack - from network to contact centre Supporting 3rd/4th line incidents and driving root cause analysis Shaping and enforcing network standards and best practices Why Join My Client? Work for a forward-thinking, vendor-neutral tech leader Own projects from design through delivery, with global visibility Be part of a values-driven organisation that champions sustainability and social impact Collaborate with expert teams in an open, inclusive environment Hybrid working and long-term development opportunities ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Jun 14, 2025
Full time
Technical Design Authority (Juniper) Location: London (Hybrid) Salary: Circa 65,000 Permanent Own the design of cutting-edge Juniper networks for a global tech leader. My client is a global powerhouse in customer and employee experience solutions, delivering innovative, technology-driven outcomes through a unique, vendor-independent model. With a strong focus on AI, data, and automation - they create seamless, end-to-end solutions that drive real impact. They are now looking for a Technical Design Authority with deep Juniper expertise to take a lead role in designing and delivering high-performance, scalable network solutions across complex enterprise environments. This Role is Perfect for You If You Have Extensive hands-on experience with Juniper technologies, including: Junos-based routing and switching Mist Wired, WiFi, and WAN Assurance A strong command of core networking protocols: BGP, OSPF, QoS, NAT, MPLS, VRF-Lite Solid exposure to multi-vendor environments, ideally with: Cisco (Routing, Switching, Wireless) Meraki (MX, MS, MR) Zscaler Internet and Private Access Experience producing both high-level and low-level network designs (HLDs and LLDs) A CCNP or similar certification (or commitment to achieving one) What You'll Be Doing Designing and documenting advanced Juniper-based network infrastructure Creating scalable, secure solutions for enterprise clients Leading solution presentations and technical discussions with stakeholders Delivering seamless integration across the full tech stack - from network to contact centre Supporting 3rd/4th line incidents and driving root cause analysis Shaping and enforcing network standards and best practices Why Join My Client? Work for a forward-thinking, vendor-neutral tech leader Own projects from design through delivery, with global visibility Be part of a values-driven organisation that champions sustainability and social impact Collaborate with expert teams in an open, inclusive environment Hybrid working and long-term development opportunities ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Consultant Psychiatrist in General Adult Intensive Care Location: Exeter, EX2 5AF Salary: £105504.00 to £139882.00 Date posted: 11th June 2025 Closing date: 3rd July 2025 Join a Dynamic Team at our Junipers (the PICU)! This is a fantastic opportunity to join a recently QNPICU accreditedPsychiatric Intensive Care Unit. TheJunipers was opened in 2019 following an extensive design collaboration by expertsby experience, clinicians and architects and the building of a light andspacious purpose-built unit. The unit has a well-established multidisciplinaryteam (MDT) who pride themselves on delivering high quality multidisciplinary interventionswhen people are at their most unwell. The Junipers is on a campus site in the city of Exeter in the heart ofDevon, you will enjoy close access to beautiful beaches, the moors, and countryliving under 3 hours by rail from London. Our Team: The successful candidate will join B7 Clinical Team Lead B7 Practice lead B6 Charge Nurses B5 Registered Mental Nurses (RMN) Occupational Therapy Team Clinical Psychologist What Were Looking For: We areseeking an enthusiastic and forward-thinking Consultant Psychiatrist orConsultant Nurse with Approved Clinician status who is eager to take a leadingclinical role in our inpatient mental health services. You will be part of adeveloping cross-agency, cross-team response to the evolving mental healthneeds of our community. If you are passionate about making a difference and ready to embrace arewarding challenge, we would love to hear from you! Main duties of the job The Junipers is a vital part of the Urgent and Inpatient Care system inDevon providing intensive care step up from acute wards across Devonpartnership Trust and neighbouring provider Livewell Southwest. Our Collaborative Network: We prideourselves on our strong working relationships with supportive colleagues inPsychiatric Liaison, the Approved Mental Health Professional (AMHP) service,and adjacent wards for acute care, perinatal and rehabilitation. The Senior Clinicians join a local supportivepeer group, can attend a weekly academic programme and have opportunities toextend their teaching and supervision experience. Join us at The Jasmine Unit, where we are dedicated to providingexceptional mental health care in a supportive and enriching environment. We are recruiting to our PICU service for a consultantapproved clinician, this opportunity is open to both Consultant psychiatristand non-medical Approved clinician and we would welcome interest from either. About us We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery. We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do Our values We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas. We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader. Job responsibilities Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role. Person Specification Aptitudes and Values Evidence of ability to exercise leadership in a multi-disciplinary team. Ability to work collaboratively with other clinical teams. A team player able to inspire and support staff at all levels of training and across professional disciplines. A commitment to continuing professional development. A commitment to multidisciplinary and multi-agency working. A commitment to respect, inclusiveness and diversity A track record of team leadership or collaboration with other agencies. Experience Prior experience working in a Inpatient Mental Health Team. Experience of psychiatric practice in a range of settings, especially the community. Experience of audit and an understanding of the principles of clinical governance. Evidence of development of special interest in Inpatient Psychiatry. Proven commitment to improving the quality of clinical care. Teaching and Supervision Experience of teaching undergraduates and postgraduates. Evidence of additional teaching skills. Experience as a lecturer or supervisor. Experience in Clinical Supervision. Management Ability to work collaboratively with colleagues and managers. Awareness of NHS management and funding arrangements. Management training / experience. Experience of involvement in service development. Qualifications Full Registration with the General Medical Council. To hold Approved Clinician status at the point of taking up post. Eligible for inclusion in the Specialist Register or within 6 months of CCT at time of interview Approved under section 12(2) of the Mental Health Act 1983. Other professional qualification (e.g. CBT, PSI, CAT). Research Ability to interpret published research and to apply research findings to clinical practice. Aptitude for and practical experience of research. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Jun 13, 2025
Full time
Consultant Psychiatrist in General Adult Intensive Care Location: Exeter, EX2 5AF Salary: £105504.00 to £139882.00 Date posted: 11th June 2025 Closing date: 3rd July 2025 Join a Dynamic Team at our Junipers (the PICU)! This is a fantastic opportunity to join a recently QNPICU accreditedPsychiatric Intensive Care Unit. TheJunipers was opened in 2019 following an extensive design collaboration by expertsby experience, clinicians and architects and the building of a light andspacious purpose-built unit. The unit has a well-established multidisciplinaryteam (MDT) who pride themselves on delivering high quality multidisciplinary interventionswhen people are at their most unwell. The Junipers is on a campus site in the city of Exeter in the heart ofDevon, you will enjoy close access to beautiful beaches, the moors, and countryliving under 3 hours by rail from London. Our Team: The successful candidate will join B7 Clinical Team Lead B7 Practice lead B6 Charge Nurses B5 Registered Mental Nurses (RMN) Occupational Therapy Team Clinical Psychologist What Were Looking For: We areseeking an enthusiastic and forward-thinking Consultant Psychiatrist orConsultant Nurse with Approved Clinician status who is eager to take a leadingclinical role in our inpatient mental health services. You will be part of adeveloping cross-agency, cross-team response to the evolving mental healthneeds of our community. If you are passionate about making a difference and ready to embrace arewarding challenge, we would love to hear from you! Main duties of the job The Junipers is a vital part of the Urgent and Inpatient Care system inDevon providing intensive care step up from acute wards across Devonpartnership Trust and neighbouring provider Livewell Southwest. Our Collaborative Network: We prideourselves on our strong working relationships with supportive colleagues inPsychiatric Liaison, the Approved Mental Health Professional (AMHP) service,and adjacent wards for acute care, perinatal and rehabilitation. The Senior Clinicians join a local supportivepeer group, can attend a weekly academic programme and have opportunities toextend their teaching and supervision experience. Join us at The Jasmine Unit, where we are dedicated to providingexceptional mental health care in a supportive and enriching environment. We are recruiting to our PICU service for a consultantapproved clinician, this opportunity is open to both Consultant psychiatristand non-medical Approved clinician and we would welcome interest from either. About us We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery. We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do Our values We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas. We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader. Job responsibilities Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role. Person Specification Aptitudes and Values Evidence of ability to exercise leadership in a multi-disciplinary team. Ability to work collaboratively with other clinical teams. A team player able to inspire and support staff at all levels of training and across professional disciplines. A commitment to continuing professional development. A commitment to multidisciplinary and multi-agency working. A commitment to respect, inclusiveness and diversity A track record of team leadership or collaboration with other agencies. Experience Prior experience working in a Inpatient Mental Health Team. Experience of psychiatric practice in a range of settings, especially the community. Experience of audit and an understanding of the principles of clinical governance. Evidence of development of special interest in Inpatient Psychiatry. Proven commitment to improving the quality of clinical care. Teaching and Supervision Experience of teaching undergraduates and postgraduates. Evidence of additional teaching skills. Experience as a lecturer or supervisor. Experience in Clinical Supervision. Management Ability to work collaboratively with colleagues and managers. Awareness of NHS management and funding arrangements. Management training / experience. Experience of involvement in service development. Qualifications Full Registration with the General Medical Council. To hold Approved Clinician status at the point of taking up post. Eligible for inclusion in the Specialist Register or within 6 months of CCT at time of interview Approved under section 12(2) of the Mental Health Act 1983. Other professional qualification (e.g. CBT, PSI, CAT). Research Ability to interpret published research and to apply research findings to clinical practice. Aptitude for and practical experience of research. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
You will be responsible for leading the development and execution of strategic, integrated, compelling and competitive marketing communications plans for the Investment Trust businesses managed by Columbia Threadneedle Investments. The role has a focus on the UK Direct to Consumer channel. In delivering for growth objectives for the Investment Trusts, the role must ensure clear alignment to the broader marketing strategy and corporate messaging, as well as contributing directly to the business objectives for this channel. Delegated Authority: Support development and effectively execute the marketing strategy for the investment trust client companies and leveraging the UK Direct to Consumer channel Achievement of marketing targets in line with agreed KPIs for the relevant business area, and Columbia Threadneedle Investments risk appetite Support the Head of Marketing in the management and effective influencing of key relationships with the Investment Trust Boards of Directors Development of marketing strategies to ensure all opportunities are maximised, managing our existing clients and establishing relationships externally, across the industry and in the distribution chain to maximise effectiveness Effectively execute all marketing activities within agreed budget How you'll spend your time Support Head of Channel Marketing (UK Direct) in successfully manging relationships with c.8 Investment Trust boards, including attendance at Boards, as required Work is close collaboration with the Head of Channel Marketing (UK Direct) to shape Investment Trust marketing strategies as well as independently work to follow through on commitments, implementation plans and establishing reporting frameworks Own and drive activation of Investment Trust marketing strategies and plans, tracking against KPIs and optimisation of activity to enable successful delivery externally as well as in line with Columbia Threadneedle risk appetite and policies Establish D2C platform provider relationships as a key distribution channel for Investment Trusts, leveraging both paid media and content pipeline opportunities Close planning partner with Columbia Threadneedle Distribution/Sales, Intermediary Marketing, Creative services and PR to maximise planning potential and driving outcomes for Investment Trusts Regular calibration of content strategies for Investment Trusts, working in partnership with the Senior Marketing Manager (UK Direct) to ensure briefs draw on strategic plans and Search Engine Optimisation (SEO) insights Develop individual Investment Trust social media strategies and plans, in line with their respective Board strategies Support activation of bespoke PR mandates for Investment Trusts, fully leveraging initiatives for amplification and supporting Head of External Comms and Head of Channel Marketing (UK Direct) to demonstrate effectiveness back to the respective Investment Trust boards Proactively assess emerging and evolving direct to consumer marketing needs, ensuring the Investment Trust marketing is on or ahead of relevant marketing trends, as well as overall positioning with key target audiences, that can be leveraged to the benefit of shareholding growth Ensure plans are aligned to our broader data driven, digital-first marketing approach, focused on deepening engagement with our various target audiences, as well as clearly supporting the commercial objectives of the business, and our investment trust clients Key role in leadership, management and development of a high performing Direct to Consumer Channel Marketing team, consistently leading by example and in line with company values and policies with immediate team as well as broader marketing team, and stakeholders - driving positive engagement throughout Collaborate with relevant distribution and investment leaders to understand overall business, product, and distribution strategy, aligning these with the broader marketing objectives, and effectively managing stakeholders on an ongoing basis Constructively challenge the norm to deliver significant step changes in client experience and commercial results Serve as an expert and advocate for appropriate use of our brand and direct to consumer marketing activities in accordance with broader corporate messaging and positioning, and brand and style guidelines To be successful in this role you will have Demonstrable experience and strong understanding of direct-to-consumer channel and routes to market - able to gain immediate credibility and hit the ground running Unapologetically client focussed, yet commercially driven with strong understanding of financial drivers / business requirements, and strong budget management skills Ability to build strong, trusted relationships with key directors within Investment Trust Board members, influencing and negotiating at a senior level A reputation as a sophisticated marketing expert as demonstrated through past results Demonstrable experience developing marketing strategies within Financial Services and for Direct to Consumer businesses, from developing the plan, execution of activity and measurement and working within a highly regulated industry Sound knowledge of marketing including experience of the full media mix, promotions and communications relevant to end retail investors Experienced campaign manager with proven project management skill, from writing a strategically aligned brief, leading agency briefing through to execution, delivery, reporting and post-campaign analysis Proactive, accountable and prepared to take ownership Ability to lead and influence a matrix team to drive results Experience of managing external 3rd party relationships and suppliers Strong people management skills "Student of the game"; stays up to date on Marketing and industry trends Naturally creative, idea generating and prepared to challenge the norm Good knowledge of the investment management industry preferred Digital Marketing expertise, including paid media, SEO and Social Media Proficient copywriting skills to support enhancement of content developed internally and by agency partners Strong presentation skills, with senior stakeholders Strong written and verbal skills Strong change management skills High level of negotiation and influencing skills Experience with Workfront (or similar campaign management tool) would be beneficial It would be great if you also had Marketing qualification with significant experience in a client focussed and commercially led marketing role, ideally with an understanding and / or interest in financial products About Columbia Threadneedle Investments Working at Columbia Threadneedle Investments you'll find growth and career opportunities across all of our businesses. We're intentionally built to help you succeed. Our reach is expansive with a global team of 2,500 people working together. Our expertise is diverse with more than 650 investment professionals sharing global perspectives across all major asset classes and markets. Our clients have access to a broad array of investment strategies, and we have the capability to create bespoke solutions matched to clients' specific requirements. Columbia Threadneedle is a people business and we recognise that our success is due to our talented people, who bring diversity of thought, complementary skills and capabilities. We are committed to providing an inclusive workplace that supports the diversity of our employees and reflects our broader communities and client-base. We appreciate that work-life balance is an important factor for many when considering their next move so please discuss any flexible working requirements directly with your recruiter. Full-Time/Part-Time Full time Worker Sub Type Permanent Job Family Group Marketing/Product Management
Jun 12, 2025
Full time
You will be responsible for leading the development and execution of strategic, integrated, compelling and competitive marketing communications plans for the Investment Trust businesses managed by Columbia Threadneedle Investments. The role has a focus on the UK Direct to Consumer channel. In delivering for growth objectives for the Investment Trusts, the role must ensure clear alignment to the broader marketing strategy and corporate messaging, as well as contributing directly to the business objectives for this channel. Delegated Authority: Support development and effectively execute the marketing strategy for the investment trust client companies and leveraging the UK Direct to Consumer channel Achievement of marketing targets in line with agreed KPIs for the relevant business area, and Columbia Threadneedle Investments risk appetite Support the Head of Marketing in the management and effective influencing of key relationships with the Investment Trust Boards of Directors Development of marketing strategies to ensure all opportunities are maximised, managing our existing clients and establishing relationships externally, across the industry and in the distribution chain to maximise effectiveness Effectively execute all marketing activities within agreed budget How you'll spend your time Support Head of Channel Marketing (UK Direct) in successfully manging relationships with c.8 Investment Trust boards, including attendance at Boards, as required Work is close collaboration with the Head of Channel Marketing (UK Direct) to shape Investment Trust marketing strategies as well as independently work to follow through on commitments, implementation plans and establishing reporting frameworks Own and drive activation of Investment Trust marketing strategies and plans, tracking against KPIs and optimisation of activity to enable successful delivery externally as well as in line with Columbia Threadneedle risk appetite and policies Establish D2C platform provider relationships as a key distribution channel for Investment Trusts, leveraging both paid media and content pipeline opportunities Close planning partner with Columbia Threadneedle Distribution/Sales, Intermediary Marketing, Creative services and PR to maximise planning potential and driving outcomes for Investment Trusts Regular calibration of content strategies for Investment Trusts, working in partnership with the Senior Marketing Manager (UK Direct) to ensure briefs draw on strategic plans and Search Engine Optimisation (SEO) insights Develop individual Investment Trust social media strategies and plans, in line with their respective Board strategies Support activation of bespoke PR mandates for Investment Trusts, fully leveraging initiatives for amplification and supporting Head of External Comms and Head of Channel Marketing (UK Direct) to demonstrate effectiveness back to the respective Investment Trust boards Proactively assess emerging and evolving direct to consumer marketing needs, ensuring the Investment Trust marketing is on or ahead of relevant marketing trends, as well as overall positioning with key target audiences, that can be leveraged to the benefit of shareholding growth Ensure plans are aligned to our broader data driven, digital-first marketing approach, focused on deepening engagement with our various target audiences, as well as clearly supporting the commercial objectives of the business, and our investment trust clients Key role in leadership, management and development of a high performing Direct to Consumer Channel Marketing team, consistently leading by example and in line with company values and policies with immediate team as well as broader marketing team, and stakeholders - driving positive engagement throughout Collaborate with relevant distribution and investment leaders to understand overall business, product, and distribution strategy, aligning these with the broader marketing objectives, and effectively managing stakeholders on an ongoing basis Constructively challenge the norm to deliver significant step changes in client experience and commercial results Serve as an expert and advocate for appropriate use of our brand and direct to consumer marketing activities in accordance with broader corporate messaging and positioning, and brand and style guidelines To be successful in this role you will have Demonstrable experience and strong understanding of direct-to-consumer channel and routes to market - able to gain immediate credibility and hit the ground running Unapologetically client focussed, yet commercially driven with strong understanding of financial drivers / business requirements, and strong budget management skills Ability to build strong, trusted relationships with key directors within Investment Trust Board members, influencing and negotiating at a senior level A reputation as a sophisticated marketing expert as demonstrated through past results Demonstrable experience developing marketing strategies within Financial Services and for Direct to Consumer businesses, from developing the plan, execution of activity and measurement and working within a highly regulated industry Sound knowledge of marketing including experience of the full media mix, promotions and communications relevant to end retail investors Experienced campaign manager with proven project management skill, from writing a strategically aligned brief, leading agency briefing through to execution, delivery, reporting and post-campaign analysis Proactive, accountable and prepared to take ownership Ability to lead and influence a matrix team to drive results Experience of managing external 3rd party relationships and suppliers Strong people management skills "Student of the game"; stays up to date on Marketing and industry trends Naturally creative, idea generating and prepared to challenge the norm Good knowledge of the investment management industry preferred Digital Marketing expertise, including paid media, SEO and Social Media Proficient copywriting skills to support enhancement of content developed internally and by agency partners Strong presentation skills, with senior stakeholders Strong written and verbal skills Strong change management skills High level of negotiation and influencing skills Experience with Workfront (or similar campaign management tool) would be beneficial It would be great if you also had Marketing qualification with significant experience in a client focussed and commercially led marketing role, ideally with an understanding and / or interest in financial products About Columbia Threadneedle Investments Working at Columbia Threadneedle Investments you'll find growth and career opportunities across all of our businesses. We're intentionally built to help you succeed. Our reach is expansive with a global team of 2,500 people working together. Our expertise is diverse with more than 650 investment professionals sharing global perspectives across all major asset classes and markets. Our clients have access to a broad array of investment strategies, and we have the capability to create bespoke solutions matched to clients' specific requirements. Columbia Threadneedle is a people business and we recognise that our success is due to our talented people, who bring diversity of thought, complementary skills and capabilities. We are committed to providing an inclusive workplace that supports the diversity of our employees and reflects our broader communities and client-base. We appreciate that work-life balance is an important factor for many when considering their next move so please discuss any flexible working requirements directly with your recruiter. Full-Time/Part-Time Full time Worker Sub Type Permanent Job Family Group Marketing/Product Management
Join the NHS Business Services Authority (NHSBSA) in a new and exciting people centred leadership role as our Director of People. You will be instrumental in leading and shaping our full spectrum of people services including Corporate HR, Organisational Design and Development, and Colleague Experience and Social Impact teams. Working with the Chief People Officer, you'll develop and deliver the overarching People Strategy, policies and processes whilst supporting our organisations strategic people direction and mitigating and managing any potential workforce risk. We're looking for a proven senior people leader, who is passionate about driving a high performing, collaborative inclusive and open culture to support engaging and empowering our colleagues at all levels through our people team offer. We're committed to being a flexible employer and are currently hybrid working. The office base for this role is Newcastle upon Tyne and we ask for flexibility to attend the office for in-person collaboration when needed. Interviews will take place in Newcastle on 23rd July. What do we offer? 27 days annual leave, rising to 29 days after five years' service and 33 days after ten years' service + public holidays Excellent pension, 23.7% employer contribution Active wellbeing and inclusion networks NHS Car Lease Scheme Access to a wide range of benefits and high-street discounts Main duties of the job As a senior leader and member of NHSBSA Leadership Team, reporting into the Chief People Officer, you will provide strategic, technical and professional expertise to deliver a leading-edge people agenda. Collaboratively lead and develop a strategic framework for the People Team, with robust plans to deliver against the strategic objectives of the overall organisation. Ensure the day-to-day provision of an effective overall People function, delivering service excellence aligned to our strategic objectives, and the continuous development of forward thinking, and legally compliant function. Effective and supportive leadership of Heads of Service of a variety of people focused teams, ensuring service excellence and efficiency is embedded in all areas. Provide expert advice across the organisation on complex workforce matters and provision of strategic solutions to related business challenges, including organisational change, new ways of working and transformation. Responsible for bringing together, connecting and aligning all organisational wide HR, OD&D and CESI programmes into one coherent strategic framework, enabling our workforce to thrive now and in the face of future demands.Develop and retain top talent, ensuring succession planning strengthens future leadership pipelines and navigate complexity with confidence, ensuring teams are agile, motivated and outcome-focused. See attached job description for full responsibilities. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow. As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress. We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work. We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more. Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most! Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you. We are people connected to care. Job responsibilities The post holder will be an important member of the NHSBSAs Leadership Team. As part of this team, you will help lead the organisation into the future, managing day to day challenges and supporting the NHSBSA to realise its strategic ambitions. You will champion and drive closer working and greater integration between Directorates to collectively ensure we fulfil our purpose and vision. This will include cultivating relationships with a wide network of colleagues external to NHSBSA. You will therefore provide a central leadership role to the future development and transformation of the NHSBSA services, workforce and organisational culture. This role is a key decision maker and will have overall responsibility for the effective service delivery of the People function, influencing at the highest level and able to cope with competing demands. In conjunction with the Chief People Officer, youll develop and the deliver the overarching People Strategy, supporting the overall organisations strategic direction, whilst mitigating and managing any workforce risk. As an expert in holistic people best practice, this role will also provide significant support to the Executive Director team, deputising where appropriate, leading a senior management team and working with key external stakeholders across the system. Job summary:1. As a Senior Leader and a member of our Leadership Team, reporting into the Chief People Officer, you will provide strategic, technical and professional expertise to deliver a leading-edge people agenda, maximising the use of resources within your remit, setting and achieving key performance indicators and break even budgets. Alongside this you will lead and embed significant workforce transformation and look to continuously improve colleague experience and business performance. Leading a diverse workforce, you will lead, inspire and develop colleagues across a range of disciplines through a high performing, inclusive and collaborative culture, in addition to building and maintaining effective trusted relationships with key stakeholders. You will be responsible for leading and managing the development and implementation of the right People strategies, policies and processes to enable the NHSBSA to deliver its ambitious agenda. 2. With a forward thinking, commercially minded and collaborative approach, you will be instrumental in leading, shaping and overseeing the Corporate HR, Organisational Design and Development and Colleague Experience teams that form the People function. You will horizon scan, collaboratively setting the strategic direction of the People teams across the NHSBSA, using the People strategies as a key enabler for change. Youll be required to act autonomously, making significant decisions that impact the organisation to ensure excellence is achieved and maintained. 3. Collaboratively lead and develop a strategic framework for the People Team, with robust plans to deliver against the strategic objectives of the overall organisation. Ensure People team priorities are aligned to overall strategy and reviewed regularly, with accountability for success driven within all teams. Develop feedback mechanisms to support the improvement of service delivery.4. Ensure the day-to-day provision of an effective overall People function, delivering service excellence aligned to our strategic objectives, and the continuous development of forward thinking, and legally compliant function. Ensure effective people practices, ensuring expert advice and support, on a wide range of complex workforce issues can be always provided. Provision of expertise level knowledge in employment related legislation and Agenda for Change Terms and Conditions. 5. Effective and supportive leadership of Heads of Service of a variety of people focused teams, ensuring service excellence and efficiency is embedded in all areas. Work to streamline processes and digitise where possible. Strategic Leadership 6. This role will ensure strategic alignment of service delivery, workforce planning and operational excellence and ensure a culture of financial discipline, value for money and optimising resourcing is embedded. Youll champion efficiency, continuous improvement and customer centric innovation to enhance service impact and over see governance, risk, and compliance with a strategic and ethical lens, balancing ambition with responsibility. 7. Responsible for bringing together, connecting and aligning all organisational wide HR, OD&D and CESI programmes into one coherent strategic framework, enabling our workforce to thrive now and in the face of future demands. 8. Ensuring appropriate people policies are in place that support our colleagues and organisational aims, are accessible, embedded, continuously improved and legally compliant. 9. Provide expert advice across the organisation on complex workforce matters and provision of strategic solutions to related business challenges, including organisational change, new ways of working and transformation. Ensure our wider teams are appropriately resourced to deliver SME expertise. 10. Ensure our organisation develops and embraces Strategic Workforce Planning . click apply for full job details
Jun 12, 2025
Full time
Join the NHS Business Services Authority (NHSBSA) in a new and exciting people centred leadership role as our Director of People. You will be instrumental in leading and shaping our full spectrum of people services including Corporate HR, Organisational Design and Development, and Colleague Experience and Social Impact teams. Working with the Chief People Officer, you'll develop and deliver the overarching People Strategy, policies and processes whilst supporting our organisations strategic people direction and mitigating and managing any potential workforce risk. We're looking for a proven senior people leader, who is passionate about driving a high performing, collaborative inclusive and open culture to support engaging and empowering our colleagues at all levels through our people team offer. We're committed to being a flexible employer and are currently hybrid working. The office base for this role is Newcastle upon Tyne and we ask for flexibility to attend the office for in-person collaboration when needed. Interviews will take place in Newcastle on 23rd July. What do we offer? 27 days annual leave, rising to 29 days after five years' service and 33 days after ten years' service + public holidays Excellent pension, 23.7% employer contribution Active wellbeing and inclusion networks NHS Car Lease Scheme Access to a wide range of benefits and high-street discounts Main duties of the job As a senior leader and member of NHSBSA Leadership Team, reporting into the Chief People Officer, you will provide strategic, technical and professional expertise to deliver a leading-edge people agenda. Collaboratively lead and develop a strategic framework for the People Team, with robust plans to deliver against the strategic objectives of the overall organisation. Ensure the day-to-day provision of an effective overall People function, delivering service excellence aligned to our strategic objectives, and the continuous development of forward thinking, and legally compliant function. Effective and supportive leadership of Heads of Service of a variety of people focused teams, ensuring service excellence and efficiency is embedded in all areas. Provide expert advice across the organisation on complex workforce matters and provision of strategic solutions to related business challenges, including organisational change, new ways of working and transformation. Responsible for bringing together, connecting and aligning all organisational wide HR, OD&D and CESI programmes into one coherent strategic framework, enabling our workforce to thrive now and in the face of future demands.Develop and retain top talent, ensuring succession planning strengthens future leadership pipelines and navigate complexity with confidence, ensuring teams are agile, motivated and outcome-focused. See attached job description for full responsibilities. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow. As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress. We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work. We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more. Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most! Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you. We are people connected to care. Job responsibilities The post holder will be an important member of the NHSBSAs Leadership Team. As part of this team, you will help lead the organisation into the future, managing day to day challenges and supporting the NHSBSA to realise its strategic ambitions. You will champion and drive closer working and greater integration between Directorates to collectively ensure we fulfil our purpose and vision. This will include cultivating relationships with a wide network of colleagues external to NHSBSA. You will therefore provide a central leadership role to the future development and transformation of the NHSBSA services, workforce and organisational culture. This role is a key decision maker and will have overall responsibility for the effective service delivery of the People function, influencing at the highest level and able to cope with competing demands. In conjunction with the Chief People Officer, youll develop and the deliver the overarching People Strategy, supporting the overall organisations strategic direction, whilst mitigating and managing any workforce risk. As an expert in holistic people best practice, this role will also provide significant support to the Executive Director team, deputising where appropriate, leading a senior management team and working with key external stakeholders across the system. Job summary:1. As a Senior Leader and a member of our Leadership Team, reporting into the Chief People Officer, you will provide strategic, technical and professional expertise to deliver a leading-edge people agenda, maximising the use of resources within your remit, setting and achieving key performance indicators and break even budgets. Alongside this you will lead and embed significant workforce transformation and look to continuously improve colleague experience and business performance. Leading a diverse workforce, you will lead, inspire and develop colleagues across a range of disciplines through a high performing, inclusive and collaborative culture, in addition to building and maintaining effective trusted relationships with key stakeholders. You will be responsible for leading and managing the development and implementation of the right People strategies, policies and processes to enable the NHSBSA to deliver its ambitious agenda. 2. With a forward thinking, commercially minded and collaborative approach, you will be instrumental in leading, shaping and overseeing the Corporate HR, Organisational Design and Development and Colleague Experience teams that form the People function. You will horizon scan, collaboratively setting the strategic direction of the People teams across the NHSBSA, using the People strategies as a key enabler for change. Youll be required to act autonomously, making significant decisions that impact the organisation to ensure excellence is achieved and maintained. 3. Collaboratively lead and develop a strategic framework for the People Team, with robust plans to deliver against the strategic objectives of the overall organisation. Ensure People team priorities are aligned to overall strategy and reviewed regularly, with accountability for success driven within all teams. Develop feedback mechanisms to support the improvement of service delivery.4. Ensure the day-to-day provision of an effective overall People function, delivering service excellence aligned to our strategic objectives, and the continuous development of forward thinking, and legally compliant function. Ensure effective people practices, ensuring expert advice and support, on a wide range of complex workforce issues can be always provided. Provision of expertise level knowledge in employment related legislation and Agenda for Change Terms and Conditions. 5. Effective and supportive leadership of Heads of Service of a variety of people focused teams, ensuring service excellence and efficiency is embedded in all areas. Work to streamline processes and digitise where possible. Strategic Leadership 6. This role will ensure strategic alignment of service delivery, workforce planning and operational excellence and ensure a culture of financial discipline, value for money and optimising resourcing is embedded. Youll champion efficiency, continuous improvement and customer centric innovation to enhance service impact and over see governance, risk, and compliance with a strategic and ethical lens, balancing ambition with responsibility. 7. Responsible for bringing together, connecting and aligning all organisational wide HR, OD&D and CESI programmes into one coherent strategic framework, enabling our workforce to thrive now and in the face of future demands. 8. Ensuring appropriate people policies are in place that support our colleagues and organisational aims, are accessible, embedded, continuously improved and legally compliant. 9. Provide expert advice across the organisation on complex workforce matters and provision of strategic solutions to related business challenges, including organisational change, new ways of working and transformation. Ensure our wider teams are appropriately resourced to deliver SME expertise. 10. Ensure our organisation develops and embraces Strategic Workforce Planning . click apply for full job details
About The Role Job Title: Education Design and Innovation Lead Location: Manchester/ Leeds/ Belfast OR London Division: Building Contract Type: Permanent Benefits: Car Allowance, Pension Scheme, Private Medical Cover, Life Assurance, 35 Days Annual Leave + more About GRAHAM: At GRAHAM, we are committed to delivering high-quality, innovative designs that meet the Department for Education (DfE) Output Specification, the Generic Design Brief, and industry standards. As a leader in education design, we are looking for an Education Design and Innovation Lead to drive excellence, compliance, and innovation across DfE-funded projects. Key Responsibilities: • Lead and oversee the entire design process, from proposals to construction, with a focus on the work-winning stage. • Manage a design team to prepare competitive proposals in response to DfE Invitations to Tender (ITTs). • Ensure compliance with legislation, industry regulations, and company policies, staying up to date with evolving DfE design standards. • Keep pace with the latest design technologies and processes to enhance design efficiency. • Manage design budgets and timelines, ensuring seamless coordination of deliverables during ITT and PCSA stages. • Drive innovation in GRAHAM's Standardised Education Design and Kit of Parts, collaborating closely with internal stakeholders. • Present design information at tender interviews, showcasing technical excellence and strategy. • Work closely with Regional Design Managers to ensure continuity from ITT stage to PCSA. • Engage with the IM team to ensure compliance in all design submissions during PCSA. • Champion continuous improvement, implementing a standardised approach across all business regions. • Define and agree on scope of services and design responsibilities for consultants. • Develop and manage a detailed design and procurement programme, considering all interdependencies. • Chair and document regular design and technical meetings, ensuring alignment with budget, programme, and technical constraints. • Oversee the flow of design information, directing the Project Admin/Document Controller as necessary. Essential Criteria: • Proven experience in Design Management, ideally within a Tier 1 construction company. • Strong background in Education sector projects, particularly DfE-funded developments. • Exceptional attention to detail and ability to present design information effectively. • Advanced technical knowledge of construction practices, industry regulations, and legislative requirements. • Strong project management and organisational skills, with a solutions-driven mindset. • Excellent communication and relationship-building abilities, capable of collaborating with stakeholders at all levels. • Proactive approach to problem-solving and process improvement. • Expertise in risk management and mitigation, with a commercial mindset aligned to project objectives. • Ability to make timely, strategic decisions in line with process milestones. • Capable of integrating design seamlessly with broader project objectives. • Strong leadership skills, capable of driving a design team within the work-winning function. Desirable Criteria: • Experience in DfE framework delivery, including Passivhaus principles. • Knowledge of off-site modular construction techniques. • Membership in a professional body (e.g., CIOB, RIBA, RICS, CIBSE). • Understanding of sustainable building practices and energy-efficient solutions. • Experience managing large-scale education projects exceeding £50M. Why Join GRAHAM? Competitive benefits, including Car Allowance, Private Medical Cover, Life Assurance, Pension Scheme. Opportunity to work on landmark education projects that shape learning environments across the UK. Be part of a collaborative, forward-thinking team, driving innovation in education design. Ready to make an impact? Apply today and help shape the future of education design! Our Commitment: At GRAHAM, we are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers, prejudices, or preferences. If you require any adjustments or accommodations during the application or interview process, please let us know. We welcome applicants from all backgrounds. We are dedicated to making our policies and guidance accessible to all applicants and employees. If you need this document in an alternative format, such as large print, audio, or braille, please contact us at: • Email: • Phone: As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please contact Louise Hunter, Resourcing Manager, at: • Email: • Phone: We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK, should contact the Human Resources team in the first instance. A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request. GRAHAM reserves the right to carry out checks to ensure the validity of an applicant's experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or if already in employment potential termination of contract through the company disciplinary procedure.
Jun 10, 2025
Full time
About The Role Job Title: Education Design and Innovation Lead Location: Manchester/ Leeds/ Belfast OR London Division: Building Contract Type: Permanent Benefits: Car Allowance, Pension Scheme, Private Medical Cover, Life Assurance, 35 Days Annual Leave + more About GRAHAM: At GRAHAM, we are committed to delivering high-quality, innovative designs that meet the Department for Education (DfE) Output Specification, the Generic Design Brief, and industry standards. As a leader in education design, we are looking for an Education Design and Innovation Lead to drive excellence, compliance, and innovation across DfE-funded projects. Key Responsibilities: • Lead and oversee the entire design process, from proposals to construction, with a focus on the work-winning stage. • Manage a design team to prepare competitive proposals in response to DfE Invitations to Tender (ITTs). • Ensure compliance with legislation, industry regulations, and company policies, staying up to date with evolving DfE design standards. • Keep pace with the latest design technologies and processes to enhance design efficiency. • Manage design budgets and timelines, ensuring seamless coordination of deliverables during ITT and PCSA stages. • Drive innovation in GRAHAM's Standardised Education Design and Kit of Parts, collaborating closely with internal stakeholders. • Present design information at tender interviews, showcasing technical excellence and strategy. • Work closely with Regional Design Managers to ensure continuity from ITT stage to PCSA. • Engage with the IM team to ensure compliance in all design submissions during PCSA. • Champion continuous improvement, implementing a standardised approach across all business regions. • Define and agree on scope of services and design responsibilities for consultants. • Develop and manage a detailed design and procurement programme, considering all interdependencies. • Chair and document regular design and technical meetings, ensuring alignment with budget, programme, and technical constraints. • Oversee the flow of design information, directing the Project Admin/Document Controller as necessary. Essential Criteria: • Proven experience in Design Management, ideally within a Tier 1 construction company. • Strong background in Education sector projects, particularly DfE-funded developments. • Exceptional attention to detail and ability to present design information effectively. • Advanced technical knowledge of construction practices, industry regulations, and legislative requirements. • Strong project management and organisational skills, with a solutions-driven mindset. • Excellent communication and relationship-building abilities, capable of collaborating with stakeholders at all levels. • Proactive approach to problem-solving and process improvement. • Expertise in risk management and mitigation, with a commercial mindset aligned to project objectives. • Ability to make timely, strategic decisions in line with process milestones. • Capable of integrating design seamlessly with broader project objectives. • Strong leadership skills, capable of driving a design team within the work-winning function. Desirable Criteria: • Experience in DfE framework delivery, including Passivhaus principles. • Knowledge of off-site modular construction techniques. • Membership in a professional body (e.g., CIOB, RIBA, RICS, CIBSE). • Understanding of sustainable building practices and energy-efficient solutions. • Experience managing large-scale education projects exceeding £50M. Why Join GRAHAM? Competitive benefits, including Car Allowance, Private Medical Cover, Life Assurance, Pension Scheme. Opportunity to work on landmark education projects that shape learning environments across the UK. Be part of a collaborative, forward-thinking team, driving innovation in education design. Ready to make an impact? Apply today and help shape the future of education design! Our Commitment: At GRAHAM, we are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers, prejudices, or preferences. If you require any adjustments or accommodations during the application or interview process, please let us know. We welcome applicants from all backgrounds. We are dedicated to making our policies and guidance accessible to all applicants and employees. If you need this document in an alternative format, such as large print, audio, or braille, please contact us at: • Email: • Phone: As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please contact Louise Hunter, Resourcing Manager, at: • Email: • Phone: We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK, should contact the Human Resources team in the first instance. A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request. GRAHAM reserves the right to carry out checks to ensure the validity of an applicant's experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or if already in employment potential termination of contract through the company disciplinary procedure.
About The Role Job Title: Education Design and Innovation Lead Location: Manchester/ Leeds/ Belfast OR London Division: Building Contract Type: Permanent Benefits: Car Allowance, Pension Scheme, Private Medical Cover, Life Assurance, 35 Days Annual Leave + more About GRAHAM: At GRAHAM, we are committed to delivering high-quality, innovative designs that meet the Department for Education (DfE) Output Specification, the Generic Design Brief, and industry standards. As a leader in education design, we are looking for an Education Design and Innovation Lead to drive excellence, compliance, and innovation across DfE-funded projects. Key Responsibilities: • Lead and oversee the entire design process, from proposals to construction, with a focus on the work-winning stage. • Manage a design team to prepare competitive proposals in response to DfE Invitations to Tender (ITTs). • Ensure compliance with legislation, industry regulations, and company policies, staying up to date with evolving DfE design standards. • Keep pace with the latest design technologies and processes to enhance design efficiency. • Manage design budgets and timelines, ensuring seamless coordination of deliverables during ITT and PCSA stages. • Drive innovation in GRAHAM's Standardised Education Design and Kit of Parts, collaborating closely with internal stakeholders. • Present design information at tender interviews, showcasing technical excellence and strategy. • Work closely with Regional Design Managers to ensure continuity from ITT stage to PCSA. • Engage with the IM team to ensure compliance in all design submissions during PCSA. • Champion continuous improvement, implementing a standardised approach across all business regions. • Define and agree on scope of services and design responsibilities for consultants. • Develop and manage a detailed design and procurement programme, considering all interdependencies. • Chair and document regular design and technical meetings, ensuring alignment with budget, programme, and technical constraints. • Oversee the flow of design information, directing the Project Admin/Document Controller as necessary. Essential Criteria: • Proven experience in Design Management, ideally within a Tier 1 construction company. • Strong background in Education sector projects, particularly DfE-funded developments. • Exceptional attention to detail and ability to present design information effectively. • Advanced technical knowledge of construction practices, industry regulations, and legislative requirements. • Strong project management and organisational skills, with a solutions-driven mindset. • Excellent communication and relationship-building abilities, capable of collaborating with stakeholders at all levels. • Proactive approach to problem-solving and process improvement. • Expertise in risk management and mitigation, with a commercial mindset aligned to project objectives. • Ability to make timely, strategic decisions in line with process milestones. • Capable of integrating design seamlessly with broader project objectives. • Strong leadership skills, capable of driving a design team within the work-winning function. Desirable Criteria: • Experience in DfE framework delivery, including Passivhaus principles. • Knowledge of off-site modular construction techniques. • Membership in a professional body (e.g., CIOB, RIBA, RICS, CIBSE). • Understanding of sustainable building practices and energy-efficient solutions. • Experience managing large-scale education projects exceeding £50M. Why Join GRAHAM? Competitive benefits, including Car Allowance, Private Medical Cover, Life Assurance, Pension Scheme. Opportunity to work on landmark education projects that shape learning environments across the UK. Be part of a collaborative, forward-thinking team, driving innovation in education design. Ready to make an impact? Apply today and help shape the future of education design! Our Commitment: At GRAHAM, we are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers, prejudices, or preferences. If you require any adjustments or accommodations during the application or interview process, please let us know. We welcome applicants from all backgrounds. We are dedicated to making our policies and guidance accessible to all applicants and employees. If you need this document in an alternative format, such as large print, audio, or braille, please contact us at: • Email: • Phone: As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please contact Louise Hunter, Resourcing Manager, at: • Email: • Phone: We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK, should contact the Human Resources team in the first instance. A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request. GRAHAM reserves the right to carry out checks to ensure the validity of an applicant's experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or if already in employment potential termination of contract through the company disciplinary procedure.
Jun 10, 2025
Full time
About The Role Job Title: Education Design and Innovation Lead Location: Manchester/ Leeds/ Belfast OR London Division: Building Contract Type: Permanent Benefits: Car Allowance, Pension Scheme, Private Medical Cover, Life Assurance, 35 Days Annual Leave + more About GRAHAM: At GRAHAM, we are committed to delivering high-quality, innovative designs that meet the Department for Education (DfE) Output Specification, the Generic Design Brief, and industry standards. As a leader in education design, we are looking for an Education Design and Innovation Lead to drive excellence, compliance, and innovation across DfE-funded projects. Key Responsibilities: • Lead and oversee the entire design process, from proposals to construction, with a focus on the work-winning stage. • Manage a design team to prepare competitive proposals in response to DfE Invitations to Tender (ITTs). • Ensure compliance with legislation, industry regulations, and company policies, staying up to date with evolving DfE design standards. • Keep pace with the latest design technologies and processes to enhance design efficiency. • Manage design budgets and timelines, ensuring seamless coordination of deliverables during ITT and PCSA stages. • Drive innovation in GRAHAM's Standardised Education Design and Kit of Parts, collaborating closely with internal stakeholders. • Present design information at tender interviews, showcasing technical excellence and strategy. • Work closely with Regional Design Managers to ensure continuity from ITT stage to PCSA. • Engage with the IM team to ensure compliance in all design submissions during PCSA. • Champion continuous improvement, implementing a standardised approach across all business regions. • Define and agree on scope of services and design responsibilities for consultants. • Develop and manage a detailed design and procurement programme, considering all interdependencies. • Chair and document regular design and technical meetings, ensuring alignment with budget, programme, and technical constraints. • Oversee the flow of design information, directing the Project Admin/Document Controller as necessary. Essential Criteria: • Proven experience in Design Management, ideally within a Tier 1 construction company. • Strong background in Education sector projects, particularly DfE-funded developments. • Exceptional attention to detail and ability to present design information effectively. • Advanced technical knowledge of construction practices, industry regulations, and legislative requirements. • Strong project management and organisational skills, with a solutions-driven mindset. • Excellent communication and relationship-building abilities, capable of collaborating with stakeholders at all levels. • Proactive approach to problem-solving and process improvement. • Expertise in risk management and mitigation, with a commercial mindset aligned to project objectives. • Ability to make timely, strategic decisions in line with process milestones. • Capable of integrating design seamlessly with broader project objectives. • Strong leadership skills, capable of driving a design team within the work-winning function. Desirable Criteria: • Experience in DfE framework delivery, including Passivhaus principles. • Knowledge of off-site modular construction techniques. • Membership in a professional body (e.g., CIOB, RIBA, RICS, CIBSE). • Understanding of sustainable building practices and energy-efficient solutions. • Experience managing large-scale education projects exceeding £50M. Why Join GRAHAM? Competitive benefits, including Car Allowance, Private Medical Cover, Life Assurance, Pension Scheme. Opportunity to work on landmark education projects that shape learning environments across the UK. Be part of a collaborative, forward-thinking team, driving innovation in education design. Ready to make an impact? Apply today and help shape the future of education design! Our Commitment: At GRAHAM, we are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers, prejudices, or preferences. If you require any adjustments or accommodations during the application or interview process, please let us know. We welcome applicants from all backgrounds. We are dedicated to making our policies and guidance accessible to all applicants and employees. If you need this document in an alternative format, such as large print, audio, or braille, please contact us at: • Email: • Phone: As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please contact Louise Hunter, Resourcing Manager, at: • Email: • Phone: We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK, should contact the Human Resources team in the first instance. A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request. GRAHAM reserves the right to carry out checks to ensure the validity of an applicant's experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or if already in employment potential termination of contract through the company disciplinary procedure.
About The Role Job Title: Education Design and Innovation Lead Location: Manchester/ Leeds/ Belfast OR London Division: Building Contract Type: Permanent Benefits: Car Allowance, Pension Scheme, Private Medical Cover, Life Assurance, 35 Days Annual Leave + more About GRAHAM: At GRAHAM, we are committed to delivering high-quality, innovative designs that meet the Department for Education (DfE) Output Specification, the Generic Design Brief, and industry standards. As a leader in education design, we are looking for an Education Design and Innovation Lead to drive excellence, compliance, and innovation across DfE-funded projects. Key Responsibilities: • Lead and oversee the entire design process, from proposals to construction, with a focus on the work-winning stage. • Manage a design team to prepare competitive proposals in response to DfE Invitations to Tender (ITTs). • Ensure compliance with legislation, industry regulations, and company policies, staying up to date with evolving DfE design standards. • Keep pace with the latest design technologies and processes to enhance design efficiency. • Manage design budgets and timelines, ensuring seamless coordination of deliverables during ITT and PCSA stages. • Drive innovation in GRAHAM's Standardised Education Design and Kit of Parts, collaborating closely with internal stakeholders. • Present design information at tender interviews, showcasing technical excellence and strategy. • Work closely with Regional Design Managers to ensure continuity from ITT stage to PCSA. • Engage with the IM team to ensure compliance in all design submissions during PCSA. • Champion continuous improvement, implementing a standardised approach across all business regions. • Define and agree on scope of services and design responsibilities for consultants. • Develop and manage a detailed design and procurement programme, considering all interdependencies. • Chair and document regular design and technical meetings, ensuring alignment with budget, programme, and technical constraints. • Oversee the flow of design information, directing the Project Admin/Document Controller as necessary. Essential Criteria: • Proven experience in Design Management, ideally within a Tier 1 construction company. • Strong background in Education sector projects, particularly DfE-funded developments. • Exceptional attention to detail and ability to present design information effectively. • Advanced technical knowledge of construction practices, industry regulations, and legislative requirements. • Strong project management and organisational skills, with a solutions-driven mindset. • Excellent communication and relationship-building abilities, capable of collaborating with stakeholders at all levels. • Proactive approach to problem-solving and process improvement. • Expertise in risk management and mitigation, with a commercial mindset aligned to project objectives. • Ability to make timely, strategic decisions in line with process milestones. • Capable of integrating design seamlessly with broader project objectives. • Strong leadership skills, capable of driving a design team within the work-winning function. Desirable Criteria: • Experience in DfE framework delivery, including Passivhaus principles. • Knowledge of off-site modular construction techniques. • Membership in a professional body (e.g., CIOB, RIBA, RICS, CIBSE). • Understanding of sustainable building practices and energy-efficient solutions. • Experience managing large-scale education projects exceeding £50M. Why Join GRAHAM? Competitive benefits, including Car Allowance, Private Medical Cover, Life Assurance, Pension Scheme. Opportunity to work on landmark education projects that shape learning environments across the UK. Be part of a collaborative, forward-thinking team, driving innovation in education design. Ready to make an impact? Apply today and help shape the future of education design! Our Commitment: At GRAHAM, we are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers, prejudices, or preferences. If you require any adjustments or accommodations during the application or interview process, please let us know. We welcome applicants from all backgrounds. We are dedicated to making our policies and guidance accessible to all applicants and employees. If you need this document in an alternative format, such as large print, audio, or braille, please contact us at: • Email: • Phone: As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please contact Louise Hunter, Resourcing Manager, at: • Email: • Phone: We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK, should contact the Human Resources team in the first instance. A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request. GRAHAM reserves the right to carry out checks to ensure the validity of an applicant's experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or if already in employment potential termination of contract through the company disciplinary procedure.
Jun 10, 2025
Full time
About The Role Job Title: Education Design and Innovation Lead Location: Manchester/ Leeds/ Belfast OR London Division: Building Contract Type: Permanent Benefits: Car Allowance, Pension Scheme, Private Medical Cover, Life Assurance, 35 Days Annual Leave + more About GRAHAM: At GRAHAM, we are committed to delivering high-quality, innovative designs that meet the Department for Education (DfE) Output Specification, the Generic Design Brief, and industry standards. As a leader in education design, we are looking for an Education Design and Innovation Lead to drive excellence, compliance, and innovation across DfE-funded projects. Key Responsibilities: • Lead and oversee the entire design process, from proposals to construction, with a focus on the work-winning stage. • Manage a design team to prepare competitive proposals in response to DfE Invitations to Tender (ITTs). • Ensure compliance with legislation, industry regulations, and company policies, staying up to date with evolving DfE design standards. • Keep pace with the latest design technologies and processes to enhance design efficiency. • Manage design budgets and timelines, ensuring seamless coordination of deliverables during ITT and PCSA stages. • Drive innovation in GRAHAM's Standardised Education Design and Kit of Parts, collaborating closely with internal stakeholders. • Present design information at tender interviews, showcasing technical excellence and strategy. • Work closely with Regional Design Managers to ensure continuity from ITT stage to PCSA. • Engage with the IM team to ensure compliance in all design submissions during PCSA. • Champion continuous improvement, implementing a standardised approach across all business regions. • Define and agree on scope of services and design responsibilities for consultants. • Develop and manage a detailed design and procurement programme, considering all interdependencies. • Chair and document regular design and technical meetings, ensuring alignment with budget, programme, and technical constraints. • Oversee the flow of design information, directing the Project Admin/Document Controller as necessary. Essential Criteria: • Proven experience in Design Management, ideally within a Tier 1 construction company. • Strong background in Education sector projects, particularly DfE-funded developments. • Exceptional attention to detail and ability to present design information effectively. • Advanced technical knowledge of construction practices, industry regulations, and legislative requirements. • Strong project management and organisational skills, with a solutions-driven mindset. • Excellent communication and relationship-building abilities, capable of collaborating with stakeholders at all levels. • Proactive approach to problem-solving and process improvement. • Expertise in risk management and mitigation, with a commercial mindset aligned to project objectives. • Ability to make timely, strategic decisions in line with process milestones. • Capable of integrating design seamlessly with broader project objectives. • Strong leadership skills, capable of driving a design team within the work-winning function. Desirable Criteria: • Experience in DfE framework delivery, including Passivhaus principles. • Knowledge of off-site modular construction techniques. • Membership in a professional body (e.g., CIOB, RIBA, RICS, CIBSE). • Understanding of sustainable building practices and energy-efficient solutions. • Experience managing large-scale education projects exceeding £50M. Why Join GRAHAM? Competitive benefits, including Car Allowance, Private Medical Cover, Life Assurance, Pension Scheme. Opportunity to work on landmark education projects that shape learning environments across the UK. Be part of a collaborative, forward-thinking team, driving innovation in education design. Ready to make an impact? Apply today and help shape the future of education design! Our Commitment: At GRAHAM, we are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers, prejudices, or preferences. If you require any adjustments or accommodations during the application or interview process, please let us know. We welcome applicants from all backgrounds. We are dedicated to making our policies and guidance accessible to all applicants and employees. If you need this document in an alternative format, such as large print, audio, or braille, please contact us at: • Email: • Phone: As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please contact Louise Hunter, Resourcing Manager, at: • Email: • Phone: We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK, should contact the Human Resources team in the first instance. A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request. GRAHAM reserves the right to carry out checks to ensure the validity of an applicant's experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or if already in employment potential termination of contract through the company disciplinary procedure.
About Changan Changan Automobile, one of the world's leading automotive manufacturers from China, brings a rich heritage and global reach to the UK market. With a presence in Europe & UK since the early 2000s through design and R&D centres, Changan has now established its UK National Sales Company, marking a new commitment to the region. Operations across multiple European markets will begin in 2025, introducing Changan's vehicle line up that blends European design excellence with advanced Chinese technology. Driven by innovation and quality, Changan is excited to deliver intelligent, stylish, and sustainable mobility solutions tailored for Europe & UK. Overview of Role We are seeking an experienced Customer Care Manager to support the setup of Customer Service excellence for the UK. Your goal is to ensure absolute customer satisfaction, respond to customer inquiries, resolve issues and build lasting relationships with our customers. Responsibilities include setting 3rd party call centres and implementing strategies to improve quality of service, customer retention, and customer satisfaction. Our ideal candidate will possess excellent communication skills, a customer-oriented attitude, and leadership abilities with extensive knowledge in problem solving, aptitude ability to be resourceful, methodical and consistent in approach, following correct process and working within recognised authority and appropriate escalation levels. Reporting to the After Sales Director, the role requires a hands-on approach as we scale the business from the ground up. As the Customer Care Manager, you'll have the unique opportunity to use your Customer Service expertise and skills to shape the Changan business in the UK. This will be aligned with and supported by the teams in Europe and China and delivered to the same outstanding levels as the Changan product. The role will be based at our NSC in Birmingham. Requirements A recognised qualification or relevant experience within the automotive environment Experience in providing customer service support Knowledge of performance evaluation and customer service metrics Systems experience of Excel, Microsoft Office, SAP and customer service software Outstanding written and verbal communication skills Strong decision-making and problem-solving skills Good business acumen Ability to build and maintain effective relationships Passion for improving customer satisfaction Agility and flexibility Self-motivation, demonstrate initiative and enthusiasm Ability to deal with high pressure situations Commitment to getting the job done by fixed deadlines Possess passion for technology and digitilisation in the automotive industry Duties & Responsibilities Implement customer service policies and procedures Recruit, manage and lead a team of customer service staff Support the setup of call centres where required Provide training and mentorship to team members Respond to customer service issues in a timely manner Create effective customer service procedures, policies, and standards Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis Engage with customers and build relationships to promote customer retention Conduct regular audits and analysis to assess the performance of the team Implement strategies to improve quality of service, productivity, and profitability Ambassador for harnessing the approved dealer relationship across region Deploy and support retention targets towards a world class customer experience framework Other Features A culturally enriching role with the opportunity to build something monumental. A diverse, multinational team. Start-up energy within secure corporate structures. Competitive, rewarding compensation package, based on your qualifications and experience. If you are selected for an interview, our recruitment team will contact you directly. Unfortunately, due to the high volume of applications, we are unable to inform the candidates who are not shortlisted or provide specific feedback.
Jun 09, 2025
Full time
About Changan Changan Automobile, one of the world's leading automotive manufacturers from China, brings a rich heritage and global reach to the UK market. With a presence in Europe & UK since the early 2000s through design and R&D centres, Changan has now established its UK National Sales Company, marking a new commitment to the region. Operations across multiple European markets will begin in 2025, introducing Changan's vehicle line up that blends European design excellence with advanced Chinese technology. Driven by innovation and quality, Changan is excited to deliver intelligent, stylish, and sustainable mobility solutions tailored for Europe & UK. Overview of Role We are seeking an experienced Customer Care Manager to support the setup of Customer Service excellence for the UK. Your goal is to ensure absolute customer satisfaction, respond to customer inquiries, resolve issues and build lasting relationships with our customers. Responsibilities include setting 3rd party call centres and implementing strategies to improve quality of service, customer retention, and customer satisfaction. Our ideal candidate will possess excellent communication skills, a customer-oriented attitude, and leadership abilities with extensive knowledge in problem solving, aptitude ability to be resourceful, methodical and consistent in approach, following correct process and working within recognised authority and appropriate escalation levels. Reporting to the After Sales Director, the role requires a hands-on approach as we scale the business from the ground up. As the Customer Care Manager, you'll have the unique opportunity to use your Customer Service expertise and skills to shape the Changan business in the UK. This will be aligned with and supported by the teams in Europe and China and delivered to the same outstanding levels as the Changan product. The role will be based at our NSC in Birmingham. Requirements A recognised qualification or relevant experience within the automotive environment Experience in providing customer service support Knowledge of performance evaluation and customer service metrics Systems experience of Excel, Microsoft Office, SAP and customer service software Outstanding written and verbal communication skills Strong decision-making and problem-solving skills Good business acumen Ability to build and maintain effective relationships Passion for improving customer satisfaction Agility and flexibility Self-motivation, demonstrate initiative and enthusiasm Ability to deal with high pressure situations Commitment to getting the job done by fixed deadlines Possess passion for technology and digitilisation in the automotive industry Duties & Responsibilities Implement customer service policies and procedures Recruit, manage and lead a team of customer service staff Support the setup of call centres where required Provide training and mentorship to team members Respond to customer service issues in a timely manner Create effective customer service procedures, policies, and standards Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis Engage with customers and build relationships to promote customer retention Conduct regular audits and analysis to assess the performance of the team Implement strategies to improve quality of service, productivity, and profitability Ambassador for harnessing the approved dealer relationship across region Deploy and support retention targets towards a world class customer experience framework Other Features A culturally enriching role with the opportunity to build something monumental. A diverse, multinational team. Start-up energy within secure corporate structures. Competitive, rewarding compensation package, based on your qualifications and experience. If you are selected for an interview, our recruitment team will contact you directly. Unfortunately, due to the high volume of applications, we are unable to inform the candidates who are not shortlisted or provide specific feedback.