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housing officer
bpha
Community Engagement Officer
bpha
Community Engagement Officer Linmere, Central Bedfordshire £27,200 (Pro Rata) Part Time (18.5 hours per week) Permanent Join Our Team as a Community Engagement Officer Are you passionate about making a real difference in communities? Do you believe in empowering residents to shape their neighbourhoods and thrive together? At bpha, we re looking for a committed Community Engagement Officer to help drive lasting, positive change. What You ll Be Doing: You'll play a leading role in delivering community-led solutions, building partnerships, and supporting both established and new neighbourhoods. From regeneration initiatives to quality-of-life projects, you'll bring people together to tackle what matters most to them creating stronger, more connected communities. Your Key Responsibilities: Identify community trends and develop targeted, impactful projects Lead on initiatives that promote regeneration, cohesion and quality of life Support and guide new resident groups and secure funding opportunities Build strong networks across stakeholders, residents and partner organisations Promote resident involvement and amplify community voices Encourage volunteering and learning opportunities that empower individuals Ensure inclusion and outreach to all, especially marginalised communities What We re Looking For: A natural communicator and problem-solver with strong project management skills Proven experience (at least 2 years experience) in community development or engagement Ability to build trust and work collaboratively with diverse groups Skilled in planning, delivering, and evaluating impactful community projects Passion for inclusion, learning, and long-term transformation IT proficiency and a good understanding of social housing challenges Please note the post holder must have a valid driving licence and access to a vehicle during working hours to be successfully carry out the duties of the role. Desirable but not essential: Knowledge of welfare reform and social housing policy Experience securing external funding Familiarity with MS PowerPoint and Visio Whether you re hands-on at community events, liaising with local partners, or helping residents find their collective voice you ll be at the heart of something meaningful. Why bpha? We re a values-led housing association on a mission to build sustainable communities. You ll join a supportive, ambitious team that values innovation, impact, and inclusivity. Ready to be a catalyst for community change? Apply now. For an informal conversation about this role contact Community Engagement Manager Rosetta Triolo. Please note, applications will be reviewed as received and bpha reserves the right to close the advertisement prior to the scheduled closing date. Apply early to avoid disappointment. Any offer of employment made will be subject to satisfactory pre-employment screening including references and DBS checks.
Jul 01, 2025
Full time
Community Engagement Officer Linmere, Central Bedfordshire £27,200 (Pro Rata) Part Time (18.5 hours per week) Permanent Join Our Team as a Community Engagement Officer Are you passionate about making a real difference in communities? Do you believe in empowering residents to shape their neighbourhoods and thrive together? At bpha, we re looking for a committed Community Engagement Officer to help drive lasting, positive change. What You ll Be Doing: You'll play a leading role in delivering community-led solutions, building partnerships, and supporting both established and new neighbourhoods. From regeneration initiatives to quality-of-life projects, you'll bring people together to tackle what matters most to them creating stronger, more connected communities. Your Key Responsibilities: Identify community trends and develop targeted, impactful projects Lead on initiatives that promote regeneration, cohesion and quality of life Support and guide new resident groups and secure funding opportunities Build strong networks across stakeholders, residents and partner organisations Promote resident involvement and amplify community voices Encourage volunteering and learning opportunities that empower individuals Ensure inclusion and outreach to all, especially marginalised communities What We re Looking For: A natural communicator and problem-solver with strong project management skills Proven experience (at least 2 years experience) in community development or engagement Ability to build trust and work collaboratively with diverse groups Skilled in planning, delivering, and evaluating impactful community projects Passion for inclusion, learning, and long-term transformation IT proficiency and a good understanding of social housing challenges Please note the post holder must have a valid driving licence and access to a vehicle during working hours to be successfully carry out the duties of the role. Desirable but not essential: Knowledge of welfare reform and social housing policy Experience securing external funding Familiarity with MS PowerPoint and Visio Whether you re hands-on at community events, liaising with local partners, or helping residents find their collective voice you ll be at the heart of something meaningful. Why bpha? We re a values-led housing association on a mission to build sustainable communities. You ll join a supportive, ambitious team that values innovation, impact, and inclusivity. Ready to be a catalyst for community change? Apply now. For an informal conversation about this role contact Community Engagement Manager Rosetta Triolo. Please note, applications will be reviewed as received and bpha reserves the right to close the advertisement prior to the scheduled closing date. Apply early to avoid disappointment. Any offer of employment made will be subject to satisfactory pre-employment screening including references and DBS checks.
City Group Recruitment
Corporate Security Officer
City Group Recruitment City, Birmingham
Role: Corporate Security Officer Location: Birmingham, B16 Pay Rate: 12.60 per hour Shift Pattern: Wednesday/Thursday nights, Saturday/Sunday days, Ave 50 hours a week Our customer is a female-majority board leading in diversity and inclusivity across the security industry. Providing professional integrated bespoke security and facilities management services across an array of sectors, including educational settings, student accommodation, healthcare, charitable, corporate / estate management, Logistics and distribution, social housing, utilities, and shopping centres / retail parks. Duties - Reception meet and greet Access control and keeping access / egress records Maintenance of logbooks and registers Maintaining security for the building by providing passes to visitors/staff Notifying appropriate people that a visitor has arrived to see them Keeping track of the people arriving for appointments and when they leave the building Answering phone calls and responding appropriately to the callers needs Dealing with visitors and their requests Receive and pass on mail deliveries. Locking up and unlocking Assist visitors when leaving the premises, e.g. arrange taxis Patrolling premises to prevent or detect signs of intrusion and ensure security of doors, windows and gates Answer alarms and investigate disturbances Monitor and authorize entrance and departure of employees and other persons to guard against theft and maintain security of your premises Contact the police or fire departments in cases of emergency Supporting clients in the reiteration of site rules, policies and procedures Assisting the client when needed Clean the gym for 1 hour when on nights Essential Experience: Smart, Professional and inspire confidence to our clients Always exhibit outstanding customer service Good communication skills on all levels Strong work ethic and proactive mindset to resolve all concerns to expectation Must hold a valid SIA DS licence Front of house corporate experience Basic computer skills (word, excel etc) Our customer is committed to equal opportunities. We welcome applications from candidates irrespective of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age.
Jul 01, 2025
Full time
Role: Corporate Security Officer Location: Birmingham, B16 Pay Rate: 12.60 per hour Shift Pattern: Wednesday/Thursday nights, Saturday/Sunday days, Ave 50 hours a week Our customer is a female-majority board leading in diversity and inclusivity across the security industry. Providing professional integrated bespoke security and facilities management services across an array of sectors, including educational settings, student accommodation, healthcare, charitable, corporate / estate management, Logistics and distribution, social housing, utilities, and shopping centres / retail parks. Duties - Reception meet and greet Access control and keeping access / egress records Maintenance of logbooks and registers Maintaining security for the building by providing passes to visitors/staff Notifying appropriate people that a visitor has arrived to see them Keeping track of the people arriving for appointments and when they leave the building Answering phone calls and responding appropriately to the callers needs Dealing with visitors and their requests Receive and pass on mail deliveries. Locking up and unlocking Assist visitors when leaving the premises, e.g. arrange taxis Patrolling premises to prevent or detect signs of intrusion and ensure security of doors, windows and gates Answer alarms and investigate disturbances Monitor and authorize entrance and departure of employees and other persons to guard against theft and maintain security of your premises Contact the police or fire departments in cases of emergency Supporting clients in the reiteration of site rules, policies and procedures Assisting the client when needed Clean the gym for 1 hour when on nights Essential Experience: Smart, Professional and inspire confidence to our clients Always exhibit outstanding customer service Good communication skills on all levels Strong work ethic and proactive mindset to resolve all concerns to expectation Must hold a valid SIA DS licence Front of house corporate experience Basic computer skills (word, excel etc) Our customer is committed to equal opportunities. We welcome applications from candidates irrespective of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age.
Eden Brown
Housing Officer
Eden Brown
Based in Glasgow, our Housing Association client has an immediate need for a Housing Officer to fill a temporary contract for approx. 3 months, however the role could last longer. The position could offer Hybrid working opportunities. The position is based in the Housing Management team and will focus on allocations and void management, but will also cover areas such as estate management, neighbourhood management, antisocial behaviour and tenancy sustainment, tenant engagement and compliance. With the support from the well-established Housing Management and Maintenance Teams, you will manage and resolve issues occurring in your area. Ideally the successful candidate will have excellent people skills, report writing skills, has a good housing knowledge, can link with partner agencies and is able to show a genuine desire to help tenants through some difficult times. Candidates will ideally have experience working in the Social Housing sector and in addition you will be available at short notice. As suggested, this position offers excellent opportunity to develop your Housing sector experience and skills. If you wish to find out more about the role, please contact Alasdair Reid on (phone number removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Jul 01, 2025
Contractor
Based in Glasgow, our Housing Association client has an immediate need for a Housing Officer to fill a temporary contract for approx. 3 months, however the role could last longer. The position could offer Hybrid working opportunities. The position is based in the Housing Management team and will focus on allocations and void management, but will also cover areas such as estate management, neighbourhood management, antisocial behaviour and tenancy sustainment, tenant engagement and compliance. With the support from the well-established Housing Management and Maintenance Teams, you will manage and resolve issues occurring in your area. Ideally the successful candidate will have excellent people skills, report writing skills, has a good housing knowledge, can link with partner agencies and is able to show a genuine desire to help tenants through some difficult times. Candidates will ideally have experience working in the Social Housing sector and in addition you will be available at short notice. As suggested, this position offers excellent opportunity to develop your Housing sector experience and skills. If you wish to find out more about the role, please contact Alasdair Reid on (phone number removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Perm Recruitment Ltd
Housing Officer
Perm Recruitment Ltd Basildon, Essex
ON SITE HOUSING OFFICER - MONDAY TO FRIDAY - 9:00AM - 5:50PM - Basildon Essex Based in Basildon you will enjoy becoming an integral team member and be the main point of contact between tenants and the office. Duties include: Handling queries regarding the maintenance and repairs of properties Daily inspections of the building Bookings of new tenants in the building Inspections of individual flats Dealing with void properties and re-lets Check out of tenants Our ideal candidate will need to have 2 years previous experience. To secure this role you ideally will have a similar property management background in social housing or private tenancy managemt block and facilities management and have an excellent telephone and communication skills, the ability to establish the nature of various housing repairs and a team spirit. Job Types: Full-time, Permanent Schedule: Monday to Friday-9am-5.50pm Education: GCSE or equivalent (preferred) Experience: Property Management: 2 years (required) Work Location: In person Salary £26,000-£28,000 depending on experience
Jul 01, 2025
Full time
ON SITE HOUSING OFFICER - MONDAY TO FRIDAY - 9:00AM - 5:50PM - Basildon Essex Based in Basildon you will enjoy becoming an integral team member and be the main point of contact between tenants and the office. Duties include: Handling queries regarding the maintenance and repairs of properties Daily inspections of the building Bookings of new tenants in the building Inspections of individual flats Dealing with void properties and re-lets Check out of tenants Our ideal candidate will need to have 2 years previous experience. To secure this role you ideally will have a similar property management background in social housing or private tenancy managemt block and facilities management and have an excellent telephone and communication skills, the ability to establish the nature of various housing repairs and a team spirit. Job Types: Full-time, Permanent Schedule: Monday to Friday-9am-5.50pm Education: GCSE or equivalent (preferred) Experience: Property Management: 2 years (required) Work Location: In person Salary £26,000-£28,000 depending on experience
Hays Construction and Property
Temporary Accommodation - Assistant Housing Officer - Grade 2
Hays Construction and Property City, Birmingham
Your new company Birmingham City Council is one of the UK's largest local authorities, committed to delivering excellent public services to its residents. As part of its Housing team, the council is looking to recruit an Assistant Housing Officer to support its operations and provide essential administrative and customer service support. Your new role As an Assistant Housing Officer, you will play a key role in supporting the day-to-day functions of the Housing department. Your main duties will include general administrative tasks, managing shared inboxes, answering phone calls, and assisting customers with their Housing Benefit applications. You will be the first point of contact for many residents, helping to ensure they receive timely and accurate support. After completing initial training, you will have the flexibility to work in a hybrid arrangement, combining office-based and remote work. What you'll need to succeed To succeed in this role, you should have strong administrative and organisational skills, excellent communication abilities, and a customer-focused approach. Previous experience in a housing or public sector environment is desirable. You should be comfortable using IT systems and able to manage multiple tasks efficiently in a fast-paced setting. What you'll get in return In return, you will receive a competitive hourly rate inclusive of holiday pay, the opportunity to work in a supportive team environment, and the flexibility of hybrid working after training. This role also offers valuable experience within a large local authority and the potential for contract extension based on performance and service needs. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 01, 2025
Seasonal
Your new company Birmingham City Council is one of the UK's largest local authorities, committed to delivering excellent public services to its residents. As part of its Housing team, the council is looking to recruit an Assistant Housing Officer to support its operations and provide essential administrative and customer service support. Your new role As an Assistant Housing Officer, you will play a key role in supporting the day-to-day functions of the Housing department. Your main duties will include general administrative tasks, managing shared inboxes, answering phone calls, and assisting customers with their Housing Benefit applications. You will be the first point of contact for many residents, helping to ensure they receive timely and accurate support. After completing initial training, you will have the flexibility to work in a hybrid arrangement, combining office-based and remote work. What you'll need to succeed To succeed in this role, you should have strong administrative and organisational skills, excellent communication abilities, and a customer-focused approach. Previous experience in a housing or public sector environment is desirable. You should be comfortable using IT systems and able to manage multiple tasks efficiently in a fast-paced setting. What you'll get in return In return, you will receive a competitive hourly rate inclusive of holiday pay, the opportunity to work in a supportive team environment, and the flexibility of hybrid working after training. This role also offers valuable experience within a large local authority and the potential for contract extension based on performance and service needs. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Hays
Customer Liaison Officer
Hays
Customer Liaison Officer - Heathrow - Housing / Property sector Your new company A leading construction and infrastructure services business, is seeking x3 Customer Liaison Officers to join the team. These roles are initially for 3 months, with the possibility of extension. Working hours are Monday to Friday, 8am-4.30pm. Pay rate is £20.53/hr plus holiday. This is predominantly an office-based role, with occasional travel to site. Your new role As a Customer Liaison Officer, you'll report to the Site Manager and work within the Site Teams, to support the delivery of various planned programmes across the property portfolio. You will be the central point of contact for residents, providing clear and accurate communications regarding the works happening in their properties. Your responsibilities will include: Building and maintaining positive relationships Contacting residents - via phone & email Developing tailored support plans Conducting pre-works home visits, assisting with the moving and storage of possessions Keeping residents informed throughout the works Undertaking customer satisfaction surveys, supporting resident complaints Completing administration duties What you'll need to succeed You'll have previous experience in an office-based customer service/administration position within the construction, housing or property sectors. Experience speaking to residents/homeowners/tenants is ideal. You'll also have excellent time management and organisational skills, strong IT literacy and a full UK driving licence (essential ). You will live a commutable distance of Heathrow. This is an immediate start so applicants will need to be on less than a weeks notice. What you'll get in return You'll receive an hourly rate of £20.53/hr plus 28 days holiday. Working hours are Monday to Friday 8am to 4.30pm. Free parking is available on site. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Seasonal
Customer Liaison Officer - Heathrow - Housing / Property sector Your new company A leading construction and infrastructure services business, is seeking x3 Customer Liaison Officers to join the team. These roles are initially for 3 months, with the possibility of extension. Working hours are Monday to Friday, 8am-4.30pm. Pay rate is £20.53/hr plus holiday. This is predominantly an office-based role, with occasional travel to site. Your new role As a Customer Liaison Officer, you'll report to the Site Manager and work within the Site Teams, to support the delivery of various planned programmes across the property portfolio. You will be the central point of contact for residents, providing clear and accurate communications regarding the works happening in their properties. Your responsibilities will include: Building and maintaining positive relationships Contacting residents - via phone & email Developing tailored support plans Conducting pre-works home visits, assisting with the moving and storage of possessions Keeping residents informed throughout the works Undertaking customer satisfaction surveys, supporting resident complaints Completing administration duties What you'll need to succeed You'll have previous experience in an office-based customer service/administration position within the construction, housing or property sectors. Experience speaking to residents/homeowners/tenants is ideal. You'll also have excellent time management and organisational skills, strong IT literacy and a full UK driving licence (essential ). You will live a commutable distance of Heathrow. This is an immediate start so applicants will need to be on less than a weeks notice. What you'll get in return You'll receive an hourly rate of £20.53/hr plus 28 days holiday. Working hours are Monday to Friday 8am to 4.30pm. Free parking is available on site. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Tenancy Sustainment Officer
Adullam Homes
Could you be our missing piece? Adullam has opportunities available to join our Team in Bury . About the role The main purpose of this role is to provide housing management related support people with multiple and complex needs as part of a service for those who have lost their home or been rough sleeping click apply for full job details
Jul 01, 2025
Full time
Could you be our missing piece? Adullam has opportunities available to join our Team in Bury . About the role The main purpose of this role is to provide housing management related support people with multiple and complex needs as part of a service for those who have lost their home or been rough sleeping click apply for full job details
Hays
Social Housing Site Manager (Oldham)
Hays
Social Housing Site Manager required for a large bungalow refurbishment project in Oldham. Your new companyWe are seeking an experienced Site Manager to oversee a planned maintenance kitchen scheme within social housing properties in Manchester. This role involves managing kitchen replacements and refurbishments, ensuring projects are completed on time, within budget, and to the highest standards. This project will be running for the next two years and you will be overseeing a team of joiners, tilers, painters and labourers. Your new role Project Management: Oversee all aspects of kitchen replacement projects, ensuring smooth execution. Quality Control: Maintain high standards of workmanship and compliance with regulations. Completing 5 kitchens per week. Team Leadership: Supervise contractors and tradespeople, providing guidance and support. Health & Safety Compliance: Ensure all work adheres to safety regulations and risk assessments. Stakeholder Communication: Liaise with tenants, housing officers, and project managers. Problem-Solving: Address challenges efficiently to keep projects on track. What you'll need to succeed SMSTS, First Aid, CSCS Card - Essential certifications. Proven experience in social housing planned maintenance. Strong leadership & communication skills to manage teams effectively. Knowledge of kitchen installations and refurbishment processes. Ability to work under pressure and meet deadlines. Full UK Driving License What you'll get in return Competitive salary Company vehicle and fuel card Pension contribution Career progression opportunities Supportive work environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Seasonal
Social Housing Site Manager required for a large bungalow refurbishment project in Oldham. Your new companyWe are seeking an experienced Site Manager to oversee a planned maintenance kitchen scheme within social housing properties in Manchester. This role involves managing kitchen replacements and refurbishments, ensuring projects are completed on time, within budget, and to the highest standards. This project will be running for the next two years and you will be overseeing a team of joiners, tilers, painters and labourers. Your new role Project Management: Oversee all aspects of kitchen replacement projects, ensuring smooth execution. Quality Control: Maintain high standards of workmanship and compliance with regulations. Completing 5 kitchens per week. Team Leadership: Supervise contractors and tradespeople, providing guidance and support. Health & Safety Compliance: Ensure all work adheres to safety regulations and risk assessments. Stakeholder Communication: Liaise with tenants, housing officers, and project managers. Problem-Solving: Address challenges efficiently to keep projects on track. What you'll need to succeed SMSTS, First Aid, CSCS Card - Essential certifications. Proven experience in social housing planned maintenance. Strong leadership & communication skills to manage teams effectively. Knowledge of kitchen installations and refurbishment processes. Ability to work under pressure and meet deadlines. Full UK Driving License What you'll get in return Competitive salary Company vehicle and fuel card Pension contribution Career progression opportunities Supportive work environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
HARRIS HILL
Housing Officer
HARRIS HILL
Harris Hill is working with a respected charity to recruit a Housing Officer to support the delivery of high-quality housing services across six residential sites, home to over 200 residents . Salary : Circa £40,000 The role involves supporting residents through the application process, ensuring housing operations are compliant, and helping to maintain safe, well-managed properties. You ll work closely with site staff, local authorities and the finance team to manage tenancy administration, rent processes, safeguarding and resident welfare. Key Requirements: Housing or property management experience Strong administrative and organisational skills Excellent communication and customer service Understanding of benefits, safeguarding, and data protection Confident using databases and IT systems This is a great opportunity for someone passionate about housing and resident wellbeing, looking to make a real impact in a supportive, purpose-driven environment. For more information, please submit your CV to . Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Jul 01, 2025
Full time
Harris Hill is working with a respected charity to recruit a Housing Officer to support the delivery of high-quality housing services across six residential sites, home to over 200 residents . Salary : Circa £40,000 The role involves supporting residents through the application process, ensuring housing operations are compliant, and helping to maintain safe, well-managed properties. You ll work closely with site staff, local authorities and the finance team to manage tenancy administration, rent processes, safeguarding and resident welfare. Key Requirements: Housing or property management experience Strong administrative and organisational skills Excellent communication and customer service Understanding of benefits, safeguarding, and data protection Confident using databases and IT systems This is a great opportunity for someone passionate about housing and resident wellbeing, looking to make a real impact in a supportive, purpose-driven environment. For more information, please submit your CV to . Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris Hill Charity Recruitment Specialists
Housing Officer
Harris Hill Charity Recruitment Specialists
Harris Hill is working with a respected charity to recruit a Housing Officer to support the delivery of high-quality housing services across six residential sites, home to over 200 residents . Salary : Circa £40,000 The role involves supporting residents through the application process, ensuring housing operations are compliant, and helping to maintain safe, well-managed properties. You ll work closely with site staff, local authorities and the finance team to manage tenancy administration, rent processes, safeguarding and resident welfare. Key Requirements: Housing or property management experience Strong administrative and organisational skills Excellent communication and customer service Understanding of benefits, safeguarding, and data protection Confident using databases and IT systems This is a great opportunity for someone passionate about housing and resident wellbeing, looking to make a real impact in a supportive, purpose-driven environment. For more information, please submit your CV to . Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Jul 01, 2025
Full time
Harris Hill is working with a respected charity to recruit a Housing Officer to support the delivery of high-quality housing services across six residential sites, home to over 200 residents . Salary : Circa £40,000 The role involves supporting residents through the application process, ensuring housing operations are compliant, and helping to maintain safe, well-managed properties. You ll work closely with site staff, local authorities and the finance team to manage tenancy administration, rent processes, safeguarding and resident welfare. Key Requirements: Housing or property management experience Strong administrative and organisational skills Excellent communication and customer service Understanding of benefits, safeguarding, and data protection Confident using databases and IT systems This is a great opportunity for someone passionate about housing and resident wellbeing, looking to make a real impact in a supportive, purpose-driven environment. For more information, please submit your CV to . Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Yorkshire Cancer Research
eCommerce Officer
Yorkshire Cancer Research
eCommerce Officer Knaresborough, North Yorkshire We are committed to paying the Real Living Wage. About Us Yorkshire is one of the regions hardest hit by cancer. Together, we can change this. Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer in Yorkshire, and beyond. As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. The Benefits We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. We ve got a strong set of values that inform everything we do and we re looking for people who are aligned with these. As our eCommerce Officer, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. The Role As our eCommerce Officer, you will support the delivery of Yorkshire Cancer Research s eCommerce income targets by managing the day-to-day operations of the eCommerce team. This includes overseeing the performance of eCommerce Assistants, ensuring excellent customer satisfaction, and driving operational efficiency to meet income goals. Specifically, you will: People Management Effectively manage the eCommerce Assistants, providing regular guidance, coaching, and performance reviews. Oversee daily and monthly tasks and priorities to ensure smooth operations and optimal productivity. Commercial Responsibility Oversee daily and monthly tasks and priorities to ensure smooth operations and optimal productivity. Monitor and report on daily, weekly, and monthly income performance against targets. Ensure product listings are optimised for visibility and sales across all eCommerce platforms and contribute to weekly listings to ensure income targets are reached. Manage customer service processes to ensure high satisfaction and repeat engagement. Support the development and execution of promotional campaigns and seasonal sales strategies. Continual Process Improvement Identify and implement improvements to operational workflows, including listing, order processing, and dispatch. Ensure compliance with internal policies and external regulations (e.g., data protection, trading standards). Use data and customer feedback to refine processes and enhance the customer experience. Embed the new process of shops sending stock for eCommerce as a business-as-usual practice. Utilize ListingMonster AI to optimize product listings and improve efficiency. Work closely with the Warehouse Operations Manager to ensure stock availability and timely dispatch through effective management of warehousing capacity. Collaboration & Communication Work closely with the Warehouse Operations Manager to ensure stock availability and timely dispatch through effective management of warehousing capacity. Liaise with the Head of Operations to ensure alignment between product sourcing and operational capacity in the new goods ranges. Collaborate with the Marketing team to support promotional campaigns, product launches, and seasonal activity that drive traffic and sales. Engage with other internal stakeholders (e.g., Finance, IT, Supporter Engagement) to ensure smooth operations and alignment with wider organisational goals. About You To be considered for this role, you will need: To be ideally educated to A level or equivalent. To have eCommerce operations or retail management experience with eCommerce elements. To have strong communication and customer service skills. To have the ability to analyse performance data and implement improvements. To have good communication skills to be able to engage with diverse stakeholders. To have accuracy in tasks, including product listings and customer correspondence. To have experience in budget monitoring and progress tracking. To have organisational skills essential for autonomous working and teamwork across an organisation. To have excellent verbal/written communication and customer service skills. A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted). Application Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research. To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 14 July 2025. Please read our privacy notice before applying. Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual s circumstances against the needs of the charity. We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
Jul 01, 2025
Full time
eCommerce Officer Knaresborough, North Yorkshire We are committed to paying the Real Living Wage. About Us Yorkshire is one of the regions hardest hit by cancer. Together, we can change this. Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer in Yorkshire, and beyond. As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. The Benefits We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. We ve got a strong set of values that inform everything we do and we re looking for people who are aligned with these. As our eCommerce Officer, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. The Role As our eCommerce Officer, you will support the delivery of Yorkshire Cancer Research s eCommerce income targets by managing the day-to-day operations of the eCommerce team. This includes overseeing the performance of eCommerce Assistants, ensuring excellent customer satisfaction, and driving operational efficiency to meet income goals. Specifically, you will: People Management Effectively manage the eCommerce Assistants, providing regular guidance, coaching, and performance reviews. Oversee daily and monthly tasks and priorities to ensure smooth operations and optimal productivity. Commercial Responsibility Oversee daily and monthly tasks and priorities to ensure smooth operations and optimal productivity. Monitor and report on daily, weekly, and monthly income performance against targets. Ensure product listings are optimised for visibility and sales across all eCommerce platforms and contribute to weekly listings to ensure income targets are reached. Manage customer service processes to ensure high satisfaction and repeat engagement. Support the development and execution of promotional campaigns and seasonal sales strategies. Continual Process Improvement Identify and implement improvements to operational workflows, including listing, order processing, and dispatch. Ensure compliance with internal policies and external regulations (e.g., data protection, trading standards). Use data and customer feedback to refine processes and enhance the customer experience. Embed the new process of shops sending stock for eCommerce as a business-as-usual practice. Utilize ListingMonster AI to optimize product listings and improve efficiency. Work closely with the Warehouse Operations Manager to ensure stock availability and timely dispatch through effective management of warehousing capacity. Collaboration & Communication Work closely with the Warehouse Operations Manager to ensure stock availability and timely dispatch through effective management of warehousing capacity. Liaise with the Head of Operations to ensure alignment between product sourcing and operational capacity in the new goods ranges. Collaborate with the Marketing team to support promotional campaigns, product launches, and seasonal activity that drive traffic and sales. Engage with other internal stakeholders (e.g., Finance, IT, Supporter Engagement) to ensure smooth operations and alignment with wider organisational goals. About You To be considered for this role, you will need: To be ideally educated to A level or equivalent. To have eCommerce operations or retail management experience with eCommerce elements. To have strong communication and customer service skills. To have the ability to analyse performance data and implement improvements. To have good communication skills to be able to engage with diverse stakeholders. To have accuracy in tasks, including product listings and customer correspondence. To have experience in budget monitoring and progress tracking. To have organisational skills essential for autonomous working and teamwork across an organisation. To have excellent verbal/written communication and customer service skills. A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted). Application Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research. To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 14 July 2025. Please read our privacy notice before applying. Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual s circumstances against the needs of the charity. We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
Homeless Oxfordshire
Property Compliance Manager
Homeless Oxfordshire
We are looking for a Property Compliance Manager! Are you known for your keen attention to detail, strong organisational skills, and a knack for negotiation? Do others admire your ability to build lasting relationships and positively influence outcomes? Are you someone who thrives in collaborative environments, keeps meticulous records, and is passionate about ensuring regulatory compliance. We re looking for someone with experience in property compliance management and a solid understanding of health and safety, as well as housing-related legislation and best practices including an employer s duty of care. If this sounds like you, we d love to hear from you! Come join us and play a vital role in helping us support our residents on their journey out of homelessness. About You: You are organised, meticulous, and bring proven experience in property compliance management. You have a good understanding of housing legislation, health & safety regulations and best practice, building maintenance and compliance in relation to Supported Housing and PRS (including HMO s). You can confidently navigate relationships with external contractors, landlords, and local authorities. You will also oversee the effective management of risk across all Homeless Oxfordshire properties. With a solutions-focused mindset, you re ready to take ownership of compliance and health and safety across multiple sites, ensuring we deliver safe, dignified living spaces for our residents . About the Role: As our Compliance Officer, you will take the lead on property compliance and certification across Homeless Oxfordshire's housing portfolio. You will oversee safety inspections, manage risk assessments, maintain up-to-date records, and coordinate with contractors and landlords to ensure all remedial and planned works meet health, safety, and housing regulations. We will also entrust you with coordinating employer health and safety regulations. Reporting to the Head of Property and Facilities, your role is central to protecting residents and enabling our operational teams to deliver outstanding service. Some of your responsibilities will include: Ensure all regulatory requirements & certifications are maintained and securely documented (e.g. gas, Electrical safety, legionella, Asbestos, fire alarm and lighting tests etc.), Ready for inspection as required. Undertake annual risk assessments for all areas relating to properties (including fire); maintenance and cleaning activities and ensure that relevant details are shared with others appropriately Build close relationships with our landlords and providers to ensure any compliance works they are responsible for under the terms of the lease are carried out to the required standard that we are satisfied with along with the local authorities or facilitate the work on their behalf. Ensure all HMO licencing information is up to date for all relevant properties and records of HMO Licences are retained on in-form and work together with Local Authorities. Ensure all additional works that are required for licence are completed in a timely manner. Oversee weekly and monthly Health and safety inspections for all sites. Work with Head of property & Facilities on Health and safety tasks for the organisation Contribute towards the budget setting for all planned compliance and health and safety works and ensure this remains within the budget set. Promote a high standard of hygiene among staff and residents and ensure controls are in place to reduce the risk of pests, damp, and mould, taking remedial action. Remain informed of all relevant property legislation for the private rented sector, HMOs and supported accommodation and implement changes within the organisation to maintain compliance. Support operational managers and staff to deliver outstanding services to our residents. To take control of the accident reporting, working with managers and SMT to ensure that all staff adhere to the process of reporting these incidents. Provide a monthly report to the Head of Property and facilities with compliance for the property portfolio as a minimum. Comply with Homeless Oxfordshire s policies and procedures Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best Contribute to the work of the broader team. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. We also do not offer work sponsorship for this role. We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
Jul 01, 2025
Full time
We are looking for a Property Compliance Manager! Are you known for your keen attention to detail, strong organisational skills, and a knack for negotiation? Do others admire your ability to build lasting relationships and positively influence outcomes? Are you someone who thrives in collaborative environments, keeps meticulous records, and is passionate about ensuring regulatory compliance. We re looking for someone with experience in property compliance management and a solid understanding of health and safety, as well as housing-related legislation and best practices including an employer s duty of care. If this sounds like you, we d love to hear from you! Come join us and play a vital role in helping us support our residents on their journey out of homelessness. About You: You are organised, meticulous, and bring proven experience in property compliance management. You have a good understanding of housing legislation, health & safety regulations and best practice, building maintenance and compliance in relation to Supported Housing and PRS (including HMO s). You can confidently navigate relationships with external contractors, landlords, and local authorities. You will also oversee the effective management of risk across all Homeless Oxfordshire properties. With a solutions-focused mindset, you re ready to take ownership of compliance and health and safety across multiple sites, ensuring we deliver safe, dignified living spaces for our residents . About the Role: As our Compliance Officer, you will take the lead on property compliance and certification across Homeless Oxfordshire's housing portfolio. You will oversee safety inspections, manage risk assessments, maintain up-to-date records, and coordinate with contractors and landlords to ensure all remedial and planned works meet health, safety, and housing regulations. We will also entrust you with coordinating employer health and safety regulations. Reporting to the Head of Property and Facilities, your role is central to protecting residents and enabling our operational teams to deliver outstanding service. Some of your responsibilities will include: Ensure all regulatory requirements & certifications are maintained and securely documented (e.g. gas, Electrical safety, legionella, Asbestos, fire alarm and lighting tests etc.), Ready for inspection as required. Undertake annual risk assessments for all areas relating to properties (including fire); maintenance and cleaning activities and ensure that relevant details are shared with others appropriately Build close relationships with our landlords and providers to ensure any compliance works they are responsible for under the terms of the lease are carried out to the required standard that we are satisfied with along with the local authorities or facilitate the work on their behalf. Ensure all HMO licencing information is up to date for all relevant properties and records of HMO Licences are retained on in-form and work together with Local Authorities. Ensure all additional works that are required for licence are completed in a timely manner. Oversee weekly and monthly Health and safety inspections for all sites. Work with Head of property & Facilities on Health and safety tasks for the organisation Contribute towards the budget setting for all planned compliance and health and safety works and ensure this remains within the budget set. Promote a high standard of hygiene among staff and residents and ensure controls are in place to reduce the risk of pests, damp, and mould, taking remedial action. Remain informed of all relevant property legislation for the private rented sector, HMOs and supported accommodation and implement changes within the organisation to maintain compliance. Support operational managers and staff to deliver outstanding services to our residents. To take control of the accident reporting, working with managers and SMT to ensure that all staff adhere to the process of reporting these incidents. Provide a monthly report to the Head of Property and facilities with compliance for the property portfolio as a minimum. Comply with Homeless Oxfordshire s policies and procedures Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best Contribute to the work of the broader team. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. We also do not offer work sponsorship for this role. We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
Get Staffed Online Recruitment Limited
Grounds Maintenance Contract Manager
Get Staffed Online Recruitment Limited Leicester, Leicestershire
Grounds Maintenance Contract Manager Leicester £27 31k + car, 10 % pension, private medical Our client is a land-owning quality Open Space Management Company with a growing diverse portfolio of over 320 housing developments throughout England and Wales. They are looking for a Contract Manager to oversee the management and sub-contracted maintenance of public open spaces across the Midlands - between Nottingham, Leicester, Kettering and Corby. Who They re Looking For: Hold a degree in one of the following fields: Horticulture, Ecology, or Conservation; or experience in a similar role; or 3 years working at the operative/supervisory level of grounds maintenance. Ability to prioritise, problem solve and manage both short-term and long-term aspirations for a given development. Have a desire to manage the delivery of consistent high-quality grounds maintenance. Be an effective communicator. Have excellent organisational skills. Have a good understanding and use of IT. A full, clean driving licence. Ecological and Horticultural credentials or a keen interest would be desirable. What You Will Get: 25 days annual leave + bank holidays 10% Non-contributory pension scheme Death in service insurance and private medical cover Company car Laptop, iPad, and iPhone About Our Client Our client is a land-owning quality Open Space Management Company with a growing diverse portfolio of over 320 housing developments throughout England and Wales. Their open spaces include a variety of features such as extensive soft landscaping, play areas, roadways, street lighting and drainage. They manage a wide variety of habitat types and have an ever-increasing desire to improve the ecological value on their developments. Their simple principle is to deliver effective, high quality land management that sustains and adds value for the long-term benefit of the environment, the development, and its residents. Their sustainable approach to land management means they aim to improve biodiversity on open spaces in their care, working to enhance and create additional habitats whilst engaging residents in the journey. Via initiatives such as their Award-Winning Bee Friendly Campaign, they have enhanced and created 1000s of square metres of habitats. The Role The Contract Manager will oversee the management and sub-contracted maintenance of public open spaces on allocated developments throughout between Nottingham, Leicester, Kettering and Corby. This is an ideal step up from an experienced Grounds Maintenance Operative/Supervisor looking to take a managerial position of the tools, or an experienced Contract Manager with a keen eye on horticulture. Key Tasks: Liaising with sub-contractors daily and ensuring conformity with their contract. Conducting regular development inspections and reporting on their bespoke inspection app (tablet based) ensuring quality and Health and Safety requirements are met. Building and maintaining strong relationships with your sub-contractors including educating and enhancing their skills. Producing monthly reports to the Operations Manager for your region. Inspecting playground equipment (training provided) and arranging necessary repairs. Liaising with residents and responding to their queries delivering excellent customer service. Following our client s best practice guidelines. Be self-motivated and identify opportunities for amenity and biodiversity improvements. This position requires a satisfactory basic DBS check and driving licence check. If you ve previously thrived as a Grounds Maintenance Supervisor, Landscape Contracts Manager, Soft-Landscaping Supervisor, Estates or Parks Manager, Green-Spaces Team Leader, Arboriculture or Ecology Officer, Facilities Grounds Manager or similar, then our client wants to hear from you.
Jul 01, 2025
Full time
Grounds Maintenance Contract Manager Leicester £27 31k + car, 10 % pension, private medical Our client is a land-owning quality Open Space Management Company with a growing diverse portfolio of over 320 housing developments throughout England and Wales. They are looking for a Contract Manager to oversee the management and sub-contracted maintenance of public open spaces across the Midlands - between Nottingham, Leicester, Kettering and Corby. Who They re Looking For: Hold a degree in one of the following fields: Horticulture, Ecology, or Conservation; or experience in a similar role; or 3 years working at the operative/supervisory level of grounds maintenance. Ability to prioritise, problem solve and manage both short-term and long-term aspirations for a given development. Have a desire to manage the delivery of consistent high-quality grounds maintenance. Be an effective communicator. Have excellent organisational skills. Have a good understanding and use of IT. A full, clean driving licence. Ecological and Horticultural credentials or a keen interest would be desirable. What You Will Get: 25 days annual leave + bank holidays 10% Non-contributory pension scheme Death in service insurance and private medical cover Company car Laptop, iPad, and iPhone About Our Client Our client is a land-owning quality Open Space Management Company with a growing diverse portfolio of over 320 housing developments throughout England and Wales. Their open spaces include a variety of features such as extensive soft landscaping, play areas, roadways, street lighting and drainage. They manage a wide variety of habitat types and have an ever-increasing desire to improve the ecological value on their developments. Their simple principle is to deliver effective, high quality land management that sustains and adds value for the long-term benefit of the environment, the development, and its residents. Their sustainable approach to land management means they aim to improve biodiversity on open spaces in their care, working to enhance and create additional habitats whilst engaging residents in the journey. Via initiatives such as their Award-Winning Bee Friendly Campaign, they have enhanced and created 1000s of square metres of habitats. The Role The Contract Manager will oversee the management and sub-contracted maintenance of public open spaces on allocated developments throughout between Nottingham, Leicester, Kettering and Corby. This is an ideal step up from an experienced Grounds Maintenance Operative/Supervisor looking to take a managerial position of the tools, or an experienced Contract Manager with a keen eye on horticulture. Key Tasks: Liaising with sub-contractors daily and ensuring conformity with their contract. Conducting regular development inspections and reporting on their bespoke inspection app (tablet based) ensuring quality and Health and Safety requirements are met. Building and maintaining strong relationships with your sub-contractors including educating and enhancing their skills. Producing monthly reports to the Operations Manager for your region. Inspecting playground equipment (training provided) and arranging necessary repairs. Liaising with residents and responding to their queries delivering excellent customer service. Following our client s best practice guidelines. Be self-motivated and identify opportunities for amenity and biodiversity improvements. This position requires a satisfactory basic DBS check and driving licence check. If you ve previously thrived as a Grounds Maintenance Supervisor, Landscape Contracts Manager, Soft-Landscaping Supervisor, Estates or Parks Manager, Green-Spaces Team Leader, Arboriculture or Ecology Officer, Facilities Grounds Manager or similar, then our client wants to hear from you.
NFP People
HR Officer
NFP People
HR Officer Are you an enthusiastic HR professional looking to make a real difference in a values-led organisation championing women's housing in London? Position: HR Officer Location: Hammersmith, West London / Hybrid (Tuesdays in the office, plus one additional day) Hours: Full time, 35 hours per week (Monday to Friday, Activity-Based Working) Contract: Permanent Salary: £30,939 per annum Closing date: Sunday 6th July (midnight) Interviews/assessments: Thursday 17th July, in Hammersmith About the Role: This is an exciting opportunity to join the organisation at a time of growth and development. As HR Officer, you'll play a key role in the day-to-day delivery of HR operations, supporting the organisation's people and culture goals. Working closely with the Head of HR and Corporate Services, you'll provide expert, proactive support across the employee lifecycle-from recruitment to training and performance-to help create a high-performing, inclusive workplace that supports - 1,000 residents across London. Key Responsibilities Will Include: Coordinating and administering all stages of the employee lifecycle Managing HR systems and maintaining compliance with policies and GDPR Supporting recruitment administration and organising interviews Delivering HR inductions for new starters Coordinating training programmes and maintaining learning records Supporting payroll and responding to HR-related queries Producing HR data and reports to inform decision-making Contributing to strategic HR initiatives and continuous improvement To Succeed in This Role, You'll Need: Strong administrative and organisational skills with excellent attention to detail Experience working in HR operations, ideally in a values-driven or non-profit organisation Knowledge of UK employment law and HR good practice Solid IT skills, including HRIS and Microsoft Office Excellent interpersonal skills and the ability to communicate clearly and sensitively A proactive, self-starting attitude with a commitment to inclusion and high performance Desirable but not essential: CIPD qualification (or working towards) About the Organisation: The organisation was founded in 1920 to meet the housing needs of single women, a mission that's as urgent today as it was then. With a portfolio of just under 1,000 homes and new developments underway, the organisation is committed to providing safe, secure and affordable housing for single women across London. Their values - Putting residents first, being Open, Nurturing relationships, and promoting Equality, Empowerment and Respect, are at the heart of everything they do. Other roles you may have experience of could include: HR Assistant, People Officer, Recruitment and Onboarding Coordinator, Human Resources Administrator, People & Culture Officer, HR Generalist, or Employee Experience Coordinator.
Jul 01, 2025
Full time
HR Officer Are you an enthusiastic HR professional looking to make a real difference in a values-led organisation championing women's housing in London? Position: HR Officer Location: Hammersmith, West London / Hybrid (Tuesdays in the office, plus one additional day) Hours: Full time, 35 hours per week (Monday to Friday, Activity-Based Working) Contract: Permanent Salary: £30,939 per annum Closing date: Sunday 6th July (midnight) Interviews/assessments: Thursday 17th July, in Hammersmith About the Role: This is an exciting opportunity to join the organisation at a time of growth and development. As HR Officer, you'll play a key role in the day-to-day delivery of HR operations, supporting the organisation's people and culture goals. Working closely with the Head of HR and Corporate Services, you'll provide expert, proactive support across the employee lifecycle-from recruitment to training and performance-to help create a high-performing, inclusive workplace that supports - 1,000 residents across London. Key Responsibilities Will Include: Coordinating and administering all stages of the employee lifecycle Managing HR systems and maintaining compliance with policies and GDPR Supporting recruitment administration and organising interviews Delivering HR inductions for new starters Coordinating training programmes and maintaining learning records Supporting payroll and responding to HR-related queries Producing HR data and reports to inform decision-making Contributing to strategic HR initiatives and continuous improvement To Succeed in This Role, You'll Need: Strong administrative and organisational skills with excellent attention to detail Experience working in HR operations, ideally in a values-driven or non-profit organisation Knowledge of UK employment law and HR good practice Solid IT skills, including HRIS and Microsoft Office Excellent interpersonal skills and the ability to communicate clearly and sensitively A proactive, self-starting attitude with a commitment to inclusion and high performance Desirable but not essential: CIPD qualification (or working towards) About the Organisation: The organisation was founded in 1920 to meet the housing needs of single women, a mission that's as urgent today as it was then. With a portfolio of just under 1,000 homes and new developments underway, the organisation is committed to providing safe, secure and affordable housing for single women across London. Their values - Putting residents first, being Open, Nurturing relationships, and promoting Equality, Empowerment and Respect, are at the heart of everything they do. Other roles you may have experience of could include: HR Assistant, People Officer, Recruitment and Onboarding Coordinator, Human Resources Administrator, People & Culture Officer, HR Generalist, or Employee Experience Coordinator.
Greater London Authority (GLA)
Senior Knowledge and Information Manager
Greater London Authority (GLA)
Corporate Resources and Business Improvement The Resources and Business Improvement directorate is led by Dianne Tramner It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance & Assurance, Executive Support Team and leadership of all our shared services across the GLA Group. About the team The Information Governance & Assurance (IG&A) team supports the GLA in managing its data, ensuring its integrity and security is paramount, supports the Authority in its compliance with legislation, to include Freedom of Information (FOI) requests, Environmental Information Regulations (EIR), records management, information security and data protection law. The team also provides assurance to the business that the information it holds is securely processed. There is the need to improve Knowledge and Information management strategy within the GLA - to effectively and efficiently improve where and how we store information that is readily accessible and central to policy teams and projects. This will ensure that project delivery and management decisions run smoothly, with information stored in a structured manner and aligned to retention period. About the role The team is looking to recruit a dedicated and skilled knowledge and information expert who will play a key role in contributing to the development and implementation of the GLA's knowledge management strategy, which includes leading on developing a central records repository, reviewing policies, ensuring these are applied across the business and to the central repository. The individual must be capable of hitting the ground running, understand the GLA ways of working, working closely with the information governance manager/DPO and be willing to deputise for them. What your day will look like The GLA plans to implement and have in place an electronic document and records management system. This system will ensure information related to the main policy areas such as housing, environment, and programme delivery teams such as Grants, policy teams, Decisions, HR, is stored in a structured filing format that's centrally accessible to the rest of the business. This post will lead on this exciting project working closely together with the IG&A Manager, IG&A team and other relevant units. Represent the team and actively participate in the Knowledge and Assurance Working Group (KIAWG) meeting, and be the group's secretariat. Oversee and advise on the corporate information asset register, leading on the bi-annual review of the register and advising information asset owners, administrators. Provide ongoing advice to the IG Officers with access to information requests, to include advising on complex requests, DSAR, internal review and ICO Complaints. Provide robust training to staff including using available tools for awareness raising and highlighting our responsibilities under various information governance related legislation; contribute to the development of training slides with current IG trend, issues Provide advice and support to policy and project leads, sometimes carrying out data protection impact assessments where personal data is processed - highlighting areas for potential high privacy risk and advising on appropriate mitigation, ensure data sharing agreements are in place where necessary. Providing advice, guidance document and policy around information management and knowledge-based process. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: An understanding of public sector information governance and assurance issues. The postholder will support the IG manager/Data Protection Officer (DPO) in providing assurance to the business with compliance for the relevant information governance legislation. A strong background experience in information management, or a related field. With certification in knowledge management, data protection or information governance, e.g., BCS, CIPP/E, CIPM, PC.dp, PC.foi, PC.rm; Strong understanding of data protection and information security regulations. Basic understanding of cyber security trends and the assurance for risks to the business. Excellent communication and interpersonal skills. Ability to work together and as part of a team as well as independently with some line management experience. A commitment to being available in the office 2-3 days a week. Proficiency in Microsoft Office Suite and knowledge management tools. Skills in understanding, interpreting and analysing detailed information. Ability to clearly explain complex technical issues to non-technical people. The following are desirable skills and qualifications A bachelor's degree in information management, library science, or information security or similar field. Knowledge of project management methodologies. Experience with EDRMS and/or content management systems (CMS). The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have questions about the role If you wish to talk to someone about the role, the hiring manager, Sylvia Edohasim, would be happy to speak to you. Please email her first at: If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview and assessment. The interview/assessment date is: TBC Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Find out which DBS check is right for your employee - GOV.UK () More Support If you have a disability which makes submitting an online application form difficult, please contact .
Jul 01, 2025
Full time
Corporate Resources and Business Improvement The Resources and Business Improvement directorate is led by Dianne Tramner It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance & Assurance, Executive Support Team and leadership of all our shared services across the GLA Group. About the team The Information Governance & Assurance (IG&A) team supports the GLA in managing its data, ensuring its integrity and security is paramount, supports the Authority in its compliance with legislation, to include Freedom of Information (FOI) requests, Environmental Information Regulations (EIR), records management, information security and data protection law. The team also provides assurance to the business that the information it holds is securely processed. There is the need to improve Knowledge and Information management strategy within the GLA - to effectively and efficiently improve where and how we store information that is readily accessible and central to policy teams and projects. This will ensure that project delivery and management decisions run smoothly, with information stored in a structured manner and aligned to retention period. About the role The team is looking to recruit a dedicated and skilled knowledge and information expert who will play a key role in contributing to the development and implementation of the GLA's knowledge management strategy, which includes leading on developing a central records repository, reviewing policies, ensuring these are applied across the business and to the central repository. The individual must be capable of hitting the ground running, understand the GLA ways of working, working closely with the information governance manager/DPO and be willing to deputise for them. What your day will look like The GLA plans to implement and have in place an electronic document and records management system. This system will ensure information related to the main policy areas such as housing, environment, and programme delivery teams such as Grants, policy teams, Decisions, HR, is stored in a structured filing format that's centrally accessible to the rest of the business. This post will lead on this exciting project working closely together with the IG&A Manager, IG&A team and other relevant units. Represent the team and actively participate in the Knowledge and Assurance Working Group (KIAWG) meeting, and be the group's secretariat. Oversee and advise on the corporate information asset register, leading on the bi-annual review of the register and advising information asset owners, administrators. Provide ongoing advice to the IG Officers with access to information requests, to include advising on complex requests, DSAR, internal review and ICO Complaints. Provide robust training to staff including using available tools for awareness raising and highlighting our responsibilities under various information governance related legislation; contribute to the development of training slides with current IG trend, issues Provide advice and support to policy and project leads, sometimes carrying out data protection impact assessments where personal data is processed - highlighting areas for potential high privacy risk and advising on appropriate mitigation, ensure data sharing agreements are in place where necessary. Providing advice, guidance document and policy around information management and knowledge-based process. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: An understanding of public sector information governance and assurance issues. The postholder will support the IG manager/Data Protection Officer (DPO) in providing assurance to the business with compliance for the relevant information governance legislation. A strong background experience in information management, or a related field. With certification in knowledge management, data protection or information governance, e.g., BCS, CIPP/E, CIPM, PC.dp, PC.foi, PC.rm; Strong understanding of data protection and information security regulations. Basic understanding of cyber security trends and the assurance for risks to the business. Excellent communication and interpersonal skills. Ability to work together and as part of a team as well as independently with some line management experience. A commitment to being available in the office 2-3 days a week. Proficiency in Microsoft Office Suite and knowledge management tools. Skills in understanding, interpreting and analysing detailed information. Ability to clearly explain complex technical issues to non-technical people. The following are desirable skills and qualifications A bachelor's degree in information management, library science, or information security or similar field. Knowledge of project management methodologies. Experience with EDRMS and/or content management systems (CMS). The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have questions about the role If you wish to talk to someone about the role, the hiring manager, Sylvia Edohasim, would be happy to speak to you. Please email her first at: If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview and assessment. The interview/assessment date is: TBC Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Find out which DBS check is right for your employee - GOV.UK () More Support If you have a disability which makes submitting an online application form difficult, please contact .
ST LOYES FOUNDATION
Chief Executive Officer
ST LOYES FOUNDATION Exeter, Devon
Step One is a values-driven mental health charity that's been supporting people in Devon for over 85 years. Our work is purposeful, people-focused, and impactful - and we are proud to support individuals in building the skills, confidence and resilience they need to live more independently. We are now looking for an outstanding Chief Executive Officer to lead our next chapter with purpose, compassion and ambition. Building on strong foundations, our CEO will play a pivotal role in shaping the future of Step One, leading the charity into its next chapter with confidence and ambition. With an annual income of £3m and a team of over 120 dedicated staff, Step One provides specialist services for people with mental health needs, autism spectrum conditions, and learning disabilities. From our inpatient hospital to supported living, enabling support, and our growing BeWell and programmes, we're there for people every step of the way. As our next Chief Executive, you will lead our strategic and operational development - maintaining high standards of care while seeking out opportunities for sustainable growth and innovation. You'll work closely with our Board and senior team, act as a visible ambassador for Step One, and ensure we remain a trusted and collaborative system partner. We're looking for a strategic leader with experience in the charity, public healthcare or housing sectors, and with a strong track record of working with stakeholders, funders and commissioners. You will bring excellent communication skills, financial and commercial acumen, and a deep commitment to mental health and inclusion. Whether you're an experienced CEO, or ready to step into your first chief executive role, what matters most are your values, your leadership style, and your ability to inspire. If you have the expertise and passion to work collaboratively with a dedicated team and are keen to be part of the success and lead us into our centenary, please do get in touch. How to Apply: For a confidential conversation, please contact Anna Jay at Public Leaders Appointments by an email via the button below. For details of how to apply, please download the attached brief. (Please note that applications must include a focussed cover letter in order to be considered). Deadline: Midday, Wednesday 9 July. Interviews will take place in Exeter on 4th or 6th August Step One is an equal opportunities employer and a Disability Confident Employer. We welcome applications from candidates of all backgrounds. Applicants must have the right to work in the UK.
Jul 01, 2025
Full time
Step One is a values-driven mental health charity that's been supporting people in Devon for over 85 years. Our work is purposeful, people-focused, and impactful - and we are proud to support individuals in building the skills, confidence and resilience they need to live more independently. We are now looking for an outstanding Chief Executive Officer to lead our next chapter with purpose, compassion and ambition. Building on strong foundations, our CEO will play a pivotal role in shaping the future of Step One, leading the charity into its next chapter with confidence and ambition. With an annual income of £3m and a team of over 120 dedicated staff, Step One provides specialist services for people with mental health needs, autism spectrum conditions, and learning disabilities. From our inpatient hospital to supported living, enabling support, and our growing BeWell and programmes, we're there for people every step of the way. As our next Chief Executive, you will lead our strategic and operational development - maintaining high standards of care while seeking out opportunities for sustainable growth and innovation. You'll work closely with our Board and senior team, act as a visible ambassador for Step One, and ensure we remain a trusted and collaborative system partner. We're looking for a strategic leader with experience in the charity, public healthcare or housing sectors, and with a strong track record of working with stakeholders, funders and commissioners. You will bring excellent communication skills, financial and commercial acumen, and a deep commitment to mental health and inclusion. Whether you're an experienced CEO, or ready to step into your first chief executive role, what matters most are your values, your leadership style, and your ability to inspire. If you have the expertise and passion to work collaboratively with a dedicated team and are keen to be part of the success and lead us into our centenary, please do get in touch. How to Apply: For a confidential conversation, please contact Anna Jay at Public Leaders Appointments by an email via the button below. For details of how to apply, please download the attached brief. (Please note that applications must include a focussed cover letter in order to be considered). Deadline: Midday, Wednesday 9 July. Interviews will take place in Exeter on 4th or 6th August Step One is an equal opportunities employer and a Disability Confident Employer. We welcome applications from candidates of all backgrounds. Applicants must have the right to work in the UK.
Blue Octopus Recruitment Ltd
Neighbourhood Housing Manager
Blue Octopus Recruitment Ltd Rochdale, Lancashire
12-month Fixed Term Contract - Full Time (36.25 hours per week) Our client has a great opportunity for a Neighbourhood Housing Manager to join them on a 12-month contract. You will be responsible for supervising a team of Neighbourhood Officers to deliver a customer-focused approach to neighbourhood service delivery in addition to assisting the Neighbourhood Service Lead in delivering operational changes to the service and to supporting with budget management. Key areas of work: Supervise on the delivery of quality housing management services. Work across our client's teams and develop strong internal and external partnerships to ensure you lead on an embedded approach to neighbourhood sustainment and performance reporting. Recruit, train, develop and support direct reports. Work with the Neighbourhood Services Lead to gather customer satisfaction information to ensure continuous improvement of service standards and delivery. Deal positively with customer and stakeholder feedback about Neighbourhood services. Who are they looking for? You will Hold a full UK driving licence and have access to transport. Hold an Accredited Chartered Institute of Housing qualification in housing management and leadership (or be willing to work towards one). Have knowledge of housing management service policy and procedure including allocations and lettings. Have experience working in effective partnerships to deliver objectives. Be comfortable analysing and preparing statistical information in a range of formats. Be self-motivated and resilient - comfortable working under pressure. Have effective mediation and negotiation skills. What's in it for you? As an employee with our client, you will receive a range of fantastic benefits, including: - SMART working arrangements Holiday entitlement - 30 days holiday plus all UK bank holidays, with an additional 5 days after completion of five years' service. Part time employees will receive a pro rata entitlement. Ability to purchase up to an additional 5 days leave per year. A quality defined contribution pension scheme, with salary exchange and our client matches your contributions up to 8% Plus, many more! Please refer to the attached Job Description upon completing your application. Our client shortlists and interview for their roles throughout the duration of the advert. Therefore, they would encourage you to submit your application as soon as possible to avoid disappointment. They reserve the right to close any of their adverts prior to the stated closing date should we have a high volume of appropriate candidates. Prior to applying for a role or attending an interview, you can request a call with the people team. They will then work with you to create an interview/application environment that works for you. Whether that's needing the physical environment of the interview to be a specific way i.e., the room set up a certain way, or the method of interview itself i.e., teams, face to face or written questions. They want to make their recruitment process a positive experience for all.
Jul 01, 2025
Full time
12-month Fixed Term Contract - Full Time (36.25 hours per week) Our client has a great opportunity for a Neighbourhood Housing Manager to join them on a 12-month contract. You will be responsible for supervising a team of Neighbourhood Officers to deliver a customer-focused approach to neighbourhood service delivery in addition to assisting the Neighbourhood Service Lead in delivering operational changes to the service and to supporting with budget management. Key areas of work: Supervise on the delivery of quality housing management services. Work across our client's teams and develop strong internal and external partnerships to ensure you lead on an embedded approach to neighbourhood sustainment and performance reporting. Recruit, train, develop and support direct reports. Work with the Neighbourhood Services Lead to gather customer satisfaction information to ensure continuous improvement of service standards and delivery. Deal positively with customer and stakeholder feedback about Neighbourhood services. Who are they looking for? You will Hold a full UK driving licence and have access to transport. Hold an Accredited Chartered Institute of Housing qualification in housing management and leadership (or be willing to work towards one). Have knowledge of housing management service policy and procedure including allocations and lettings. Have experience working in effective partnerships to deliver objectives. Be comfortable analysing and preparing statistical information in a range of formats. Be self-motivated and resilient - comfortable working under pressure. Have effective mediation and negotiation skills. What's in it for you? As an employee with our client, you will receive a range of fantastic benefits, including: - SMART working arrangements Holiday entitlement - 30 days holiday plus all UK bank holidays, with an additional 5 days after completion of five years' service. Part time employees will receive a pro rata entitlement. Ability to purchase up to an additional 5 days leave per year. A quality defined contribution pension scheme, with salary exchange and our client matches your contributions up to 8% Plus, many more! Please refer to the attached Job Description upon completing your application. Our client shortlists and interview for their roles throughout the duration of the advert. Therefore, they would encourage you to submit your application as soon as possible to avoid disappointment. They reserve the right to close any of their adverts prior to the stated closing date should we have a high volume of appropriate candidates. Prior to applying for a role or attending an interview, you can request a call with the people team. They will then work with you to create an interview/application environment that works for you. Whether that's needing the physical environment of the interview to be a specific way i.e., the room set up a certain way, or the method of interview itself i.e., teams, face to face or written questions. They want to make their recruitment process a positive experience for all.
Walsall Council
Customer Engagement Manager - Housing Allocations
Walsall Council
Are you driven and passionate about making a difference to the lives of Walsall residents? Join us in our mission to improve housing and homelessness services. At Walsall Council, we are committed to providing high-quality housing options to our residents. We are looking for a dedicated and experienced Housing Allocations Manager to join our dynamic team and help us achieve our mission of ensuring fair and efficient housing allocations. Key Responsibilities: Manage housing register applications process, ensuring compliance with relevant policies and regulations. Oversee the housing allocations process, ensuring compliance with relevant policies and regulations. Manage a team of housing allocation officers and customer advisors, providing guidance, support, and training. Providing technical assistance to the team and responsibility for reviews Develop and implement strategies to improve the efficiency and effectiveness of the allocations process. Liaise with tenants, landlords, and other stakeholders to resolve allocation issues and ensure customer satisfaction. Maintain accurate records and produce regular reports on allocation activities and outcomes. Stay updated on housing legislation and best practices to ensure the organisation remains compliant and innovative. Qualifications and skills: Minimum of 3 years' experience in housing allocations management or a similar role. Strong knowledge of housing legislation and allocation policies, including part 6 and 7 of the Housing Act 1996 Excellent communication, leadership, and organisational skills. Ability to work effectively under pressure and manage multiple priorities. Passionate: You are dedicated to helping customers and ensuring they receive the support they need. Analytical: You can use data to drive decision-making and improve service delivery. Collaborative: You excel at working with others, both within your team and across the organisation. What We Offer: A supportive and inclusive work environment. Opportunities for professional development and career progression. Competitive salary and benefits package. The chance to make a real difference in the community. Please see this link for further detail on the benefits for working for Walsall Council: Benefits of working for us Walsall Council Hybrid working Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information. We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time. Closing date: 29th July 2025. For this role the successful candidate must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identify and integrity of an employee who has access to official information using secure networks linking central governments and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only). Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and adults entrusted to our care and it is our expectation that all staff will share this commitment. Completion of an enhanced Disclosure & Barring Service (DBS) check is a require.
Jul 01, 2025
Full time
Are you driven and passionate about making a difference to the lives of Walsall residents? Join us in our mission to improve housing and homelessness services. At Walsall Council, we are committed to providing high-quality housing options to our residents. We are looking for a dedicated and experienced Housing Allocations Manager to join our dynamic team and help us achieve our mission of ensuring fair and efficient housing allocations. Key Responsibilities: Manage housing register applications process, ensuring compliance with relevant policies and regulations. Oversee the housing allocations process, ensuring compliance with relevant policies and regulations. Manage a team of housing allocation officers and customer advisors, providing guidance, support, and training. Providing technical assistance to the team and responsibility for reviews Develop and implement strategies to improve the efficiency and effectiveness of the allocations process. Liaise with tenants, landlords, and other stakeholders to resolve allocation issues and ensure customer satisfaction. Maintain accurate records and produce regular reports on allocation activities and outcomes. Stay updated on housing legislation and best practices to ensure the organisation remains compliant and innovative. Qualifications and skills: Minimum of 3 years' experience in housing allocations management or a similar role. Strong knowledge of housing legislation and allocation policies, including part 6 and 7 of the Housing Act 1996 Excellent communication, leadership, and organisational skills. Ability to work effectively under pressure and manage multiple priorities. Passionate: You are dedicated to helping customers and ensuring they receive the support they need. Analytical: You can use data to drive decision-making and improve service delivery. Collaborative: You excel at working with others, both within your team and across the organisation. What We Offer: A supportive and inclusive work environment. Opportunities for professional development and career progression. Competitive salary and benefits package. The chance to make a real difference in the community. Please see this link for further detail on the benefits for working for Walsall Council: Benefits of working for us Walsall Council Hybrid working Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information. We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time. Closing date: 29th July 2025. For this role the successful candidate must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identify and integrity of an employee who has access to official information using secure networks linking central governments and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only). Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and adults entrusted to our care and it is our expectation that all staff will share this commitment. Completion of an enhanced Disclosure & Barring Service (DBS) check is a require.
HAMPSHIRE COUNTY COUNCIL
Building Safety Manager WCC621370
HAMPSHIRE COUNTY COUNCIL City Of Westminster, London
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Building Safety Manager WCC621370 Salary range: £41,580 - £55,710 per annum Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP Hours per week: 36 Contract type: Permanent Closing date: 10 July 2025 Interview date: 17 and 18 July 2025 About Us: THE EXTRAORDINARY STORY OF THE IMPOSSIBLE DREAM Housing and Commercial Partnerships in Westminster City Council is a world of extraordinary stories. Where people use their vision and commitment to open doors for the next generations. Nothing beats the feeling of helping someone find their passion. At Westminster City Council, our City Lions team helps young local people engage with culture, creativity and dreams. When they came across a lonely, isolated 16-year-old who called himself a failure, they knew what to do. They worked 1-2-1 to find the thing this boy really loved. YouTube, it turned out. But it's impossible to turn that into a career, right? Wrong. A week later, he was enrolled on the British Film Institute film-making programme. It was the ultimate light-bulb moment. And it turned him into what he is today - a budding Spielberg with a world of opportunity at his feet. Please view the extraordinary story of the Impossible Dream here . The Role: As a Building Safety professional at Westminster City Council, you can make your own contribution to Westminster's success. In this role, you'll play a vital part in ensuring our residents live in safe, well-maintained, and high-quality homes by supporting the delivery of a proactive and compliant building safety service across all high-risk buildings. You will be responsible for preparing and submitting Building Assessment Certificate (BAC) applications and collating Safety Case Reports, Resident Engagement Strategies, and Mandatory Occurrence Reporting systems in line with the Building Safety Act 2022. You will produce and maintain building safety risk assessments, specifically for the events of fire and structural failure - identifying hazards, implementing and maintaining effective controls, and escalating where measures are inadequate. As part of the Building Safety team, you will work collaboratively with surveyors, resident engagement officers, fire safety professionals, and health and safety colleagues to ensure compliance and accurate record keeping. You'll also liaise with contractors, consultants, and other internal teams to ensure all buildings meet current building safety legislation and uphold the golden thread of information, particularly for new high-risk developments. You'll maintain and update emergency plans for each Higher Risk Building and act as a key liaison with the Building Safety Regulator through the designated named person. Regular inspections of high-risk buildings will be part of your role, reporting defects and contributing to or managing client briefs where improvement works are required. You will also provide reports and building safety data to the Principal Building Safety Manager and other stakeholders as needed, and offer competent advice on policy, procedures, and compliance to enhance the Council's safety culture. As a visible and trusted presence, you will support resident engagement activities, attend meetings where required, and contribute to building safety training across departments. This is your opportunity to be part of a supportive team, in a service that is critical to protecting lives and improving homes across Westminster. You'll help shape how we embed safety, compliance, and trust - while directly improving outcomes for the communities we serve. Please refer to the Job Description for more information. You are a proactive professional with a strong understanding of the legal and operational responsibilities relating to building safety. With demonstrable and extensive knowledge of the Building Safety Act 2022, the Fire Safety Act 2021, and the Regulatory Reform (Fire Safety) Order 2005, you are confident applying this legislation to ensure high standards of safety across residential buildings. You bring solid experience in building management and operations, particularly in residential settings, as well as in construction projects, where you've applied your understanding of relevant legislation and best practice to support safety, compliance, and delivery. You may have worked within local government, with a background in Construction Management, Housing, Building Surveying, Project Management or Contract Administration - and are comfortable operating in complex, multi-stakeholder environments. With a strong commitment to customer service, you have been responsible for ensuring high levels of resident satisfaction, and have experience liaising with residents, leaseholders, and councillors, using your excellent communication skills to build trust and clarity. You have the confidence to question proposals, assess value for money, and contribute meaningfully to strategic discussions. Technically capable, you have the ability to use compliance software to manage building data and reporting, and you can interpret and review risk assessments, ideally supported by third-party approved training or schemes. You're detail-oriented, highly organised, and bring sound judgment when reviewing risk, quality, and performance. Above all, you're committed to safety, transparency, and delivering for residents, with the knowledge, confidence, and communication skills to back it up. The Council is committed to achieving diverse shortlists to support our desire to increase the number of staff from underrepresented groups in our workforce. We especially encourage applications from a Global Majority ( GM), people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or have been racialised as 'ethnic minorities' (formally known as B.A.M.E , Black, Asian and multiple ethnic) background and, while the role is open to all applicants, we will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit. If you are from a Global Majority background you can self-declare this to the hiring manager as part of our positive action commitments. Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role. We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants. What We Offer: Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council's strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city's future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe. At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working. The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.
Jul 01, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Building Safety Manager WCC621370 Salary range: £41,580 - £55,710 per annum Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP Hours per week: 36 Contract type: Permanent Closing date: 10 July 2025 Interview date: 17 and 18 July 2025 About Us: THE EXTRAORDINARY STORY OF THE IMPOSSIBLE DREAM Housing and Commercial Partnerships in Westminster City Council is a world of extraordinary stories. Where people use their vision and commitment to open doors for the next generations. Nothing beats the feeling of helping someone find their passion. At Westminster City Council, our City Lions team helps young local people engage with culture, creativity and dreams. When they came across a lonely, isolated 16-year-old who called himself a failure, they knew what to do. They worked 1-2-1 to find the thing this boy really loved. YouTube, it turned out. But it's impossible to turn that into a career, right? Wrong. A week later, he was enrolled on the British Film Institute film-making programme. It was the ultimate light-bulb moment. And it turned him into what he is today - a budding Spielberg with a world of opportunity at his feet. Please view the extraordinary story of the Impossible Dream here . The Role: As a Building Safety professional at Westminster City Council, you can make your own contribution to Westminster's success. In this role, you'll play a vital part in ensuring our residents live in safe, well-maintained, and high-quality homes by supporting the delivery of a proactive and compliant building safety service across all high-risk buildings. You will be responsible for preparing and submitting Building Assessment Certificate (BAC) applications and collating Safety Case Reports, Resident Engagement Strategies, and Mandatory Occurrence Reporting systems in line with the Building Safety Act 2022. You will produce and maintain building safety risk assessments, specifically for the events of fire and structural failure - identifying hazards, implementing and maintaining effective controls, and escalating where measures are inadequate. As part of the Building Safety team, you will work collaboratively with surveyors, resident engagement officers, fire safety professionals, and health and safety colleagues to ensure compliance and accurate record keeping. You'll also liaise with contractors, consultants, and other internal teams to ensure all buildings meet current building safety legislation and uphold the golden thread of information, particularly for new high-risk developments. You'll maintain and update emergency plans for each Higher Risk Building and act as a key liaison with the Building Safety Regulator through the designated named person. Regular inspections of high-risk buildings will be part of your role, reporting defects and contributing to or managing client briefs where improvement works are required. You will also provide reports and building safety data to the Principal Building Safety Manager and other stakeholders as needed, and offer competent advice on policy, procedures, and compliance to enhance the Council's safety culture. As a visible and trusted presence, you will support resident engagement activities, attend meetings where required, and contribute to building safety training across departments. This is your opportunity to be part of a supportive team, in a service that is critical to protecting lives and improving homes across Westminster. You'll help shape how we embed safety, compliance, and trust - while directly improving outcomes for the communities we serve. Please refer to the Job Description for more information. You are a proactive professional with a strong understanding of the legal and operational responsibilities relating to building safety. With demonstrable and extensive knowledge of the Building Safety Act 2022, the Fire Safety Act 2021, and the Regulatory Reform (Fire Safety) Order 2005, you are confident applying this legislation to ensure high standards of safety across residential buildings. You bring solid experience in building management and operations, particularly in residential settings, as well as in construction projects, where you've applied your understanding of relevant legislation and best practice to support safety, compliance, and delivery. You may have worked within local government, with a background in Construction Management, Housing, Building Surveying, Project Management or Contract Administration - and are comfortable operating in complex, multi-stakeholder environments. With a strong commitment to customer service, you have been responsible for ensuring high levels of resident satisfaction, and have experience liaising with residents, leaseholders, and councillors, using your excellent communication skills to build trust and clarity. You have the confidence to question proposals, assess value for money, and contribute meaningfully to strategic discussions. Technically capable, you have the ability to use compliance software to manage building data and reporting, and you can interpret and review risk assessments, ideally supported by third-party approved training or schemes. You're detail-oriented, highly organised, and bring sound judgment when reviewing risk, quality, and performance. Above all, you're committed to safety, transparency, and delivering for residents, with the knowledge, confidence, and communication skills to back it up. The Council is committed to achieving diverse shortlists to support our desire to increase the number of staff from underrepresented groups in our workforce. We especially encourage applications from a Global Majority ( GM), people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or have been racialised as 'ethnic minorities' (formally known as B.A.M.E , Black, Asian and multiple ethnic) background and, while the role is open to all applicants, we will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit. If you are from a Global Majority background you can self-declare this to the hiring manager as part of our positive action commitments. Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role. We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants. What We Offer: Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council's strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city's future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe. At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working. The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.
Greater London Authority (GLA)
Senior Project Officer - Refugee Resettlement
Greater London Authority (GLA) Southwark, London
Communities & Skills Collaborative, open, inclusive and fair - we work with and through partners to ensure Londoners can shape healthy, empowered and productive lives. Communities and Skills is led by Executive Director, Tunde Olayinka and is comprised of the following units: Civil Society & Sport, Communities & Social Policy, Group Public Health Unit, Skills and Employment and Health, Children and Young Londoners. About the team The Migration team's work includes overseeing the most senior Board on Migration in London - the London Strategic Migration Partnership Board - and delivering on a business plan that ensures the success of refugee resettlement in London and provides strategic oversight and guidance for the operation of accommodation and support contracts for people seeking asylum. The team also delivers a programme of welcome and integration for new arrivals from Hong Kong , work has including support to London's local authorities, grant funding to Hong Kong voluntary sector organisations and mental health support. The team also oversee the Migrant Londoners Hub and deliver on a range of policy and projects that support migrants in London. About the role The role will be the single point of contact for London, working with regional stakeholders to support the coordination of refugee resettlement in London. This includes working with boroughs and central government departments to generate new offers of support, provide advice and guidance on policy and practice, help resolve challenges, and enable strong partnership working. This role is covering a sabbatical and the post holder would need to start the position ideally on 1 September 2025 with the contract ending on 31 August 2026. If you have any questions about this kindly contract Mark Winterburn What your day will look like You will extensively engage with central government, London boroughs and other partners to support refugee resettlement policy development and operational processes, to enable the successful placement and integration journey for those on the Afghan Resettlement Programme (ARP), UK Resettlement Scheme (UKRS) and Mandate scheme. This will include providing frequent policy and operational advice and guidance to borough officers and central government to enable collaborative working across all parties. You will support central government, London boroughs and lead organisations with the further development of Community Sponsorship and Communities for Afghans schemes in London, building on national and international best practice. This will include developing and implementing relevant policies, processes, structures and resources to support community sponsorship and resettlement. You will line manage a Project Officer, providing oversight and support with managing resource and capacity. You will work closely with the Project Officer to develop and manage offers of support for refugee resettlement from boroughs. This includes property offers and pledges. You will manage reactive and competing demands and requests from stakeholders, responding to both short- and long-term policy changes or operational challenges. You will participate in multi-disciplinary, cross-department and cross-organisational groups and project teams both internal and external to the GLA relating to refugee resettlement and migration. Through strong relationship management, you will provide support and guidance to London boroughs, sustaining a network of boroughs (and other stakeholders where appropriate) to enable peer learning and cross-organisational collaboration. This will include chairing regional meetings with central government, local authorities and other partners. You will set out the case for improvements to existing resettlement schemes to central Government team based on feedback from participating boroughs. You will provide insight, recommendations and briefings to team management and Mayoral advisors, including opportunities to align this workstream with other policy areas (such housing, skills and employment workstreams). You will develop short- and long-term communications and/ or events plans to promote refugee resettlement in London, and provide content for external press releases, website updates and speeches. You will promote and enable equality of opportunities and promoting the diverse needs and aspirations of London's communities and the communities you are working to serve. Skills, knowledge and experience Please note that only technical requirements and competencies designated 'Essential' will be used to shortlist applications. Technical requirements/experience/qualifications Experience of effective stakeholder engagement with the statutory sectors, communities, civil society, and businesses, and operating in a politically sensitive environment. - Essential Experience of working to resettle refugees or support refugee integration, and understanding of the opportunities and challenges for resettlement in London. - Essential Evidence of using planning and project management skills to deliver multi-agency projects effectively within set timescales and budget. Ability to assimilate and analyse data and produce key recommendations to a high standard, both written and orally, including supporting organisations to make informed strategic decisions. Behavioural competencies COMMUNICATING AND INFLUENCING - Essential is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us. Level 2 Indicators of Effective Performance Communicates openly and inclusively with internal and eternal stakeholders Clearly articulates the key points of an argument, both in verbal and written communication Persuades others, using evidence based knowledge, modifying approach to deliver message effectively Challenges the views of others in an open and constructive way Presents a credible and positive image both internally and eternally RESPONDING TO PRESSURE AND CHANGE - Essential is being flexible and adapting positively, to sustain performance when the situation changes, workload increases, tensions rise or priorities shift. Level 2 Indicators of Effective Performance Maintains a focus on key priorities and deliverables, staying resilient in the face of pressure Anticipates and adapts flexibly to changing requirements Uses challenges as an opportunity to learn and improve Participates fully and encourages others to engage in change initiatives Manages team's well-being, supporting them to cope with pressure and change BUILDING AND MANAGING RELATIONSHIPS - Essential is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 2 Indicators of Effective Performance Develops new professional relationships Understands the needs of others, the constraints they face and the levers to their engagement Understands differences, anticipates areas of conflict and takes action Fosters an environment where others feel respected Identifies opportunities for joint working to minimise duplication and deliver shared goals STAKEHOLDER FOCUS is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others' expectations. Level 2 Indicators of Effective Performance Seeks to understand requirements, gathering extra information when needs are not clear Presents the GLA positively by interacting effectively with stakeholders Delivers a timely and accurate service Understands the differing needs of stakeholders and adapts own service accordingly Seeks and uses feedback from a variety of sources to improve the GLA's service to Londoners PLANNING AND ORGANISING is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 2 Indicators of Effective Performance Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met ORGANISATIONAL AWARENESS is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly. Level 2 Indicators of Effective Performance Challenges unethical behaviour Uses understanding of the GLA's partnership arrangements to deliver effectively Recognises how political changes and sensitivities impact on own and team's work Is aware of the changing needs of Londoners, anticipating resulting changes for work agendas Follows the GLA's position in the media and understands how it impacts on work . click apply for full job details
Jul 01, 2025
Full time
Communities & Skills Collaborative, open, inclusive and fair - we work with and through partners to ensure Londoners can shape healthy, empowered and productive lives. Communities and Skills is led by Executive Director, Tunde Olayinka and is comprised of the following units: Civil Society & Sport, Communities & Social Policy, Group Public Health Unit, Skills and Employment and Health, Children and Young Londoners. About the team The Migration team's work includes overseeing the most senior Board on Migration in London - the London Strategic Migration Partnership Board - and delivering on a business plan that ensures the success of refugee resettlement in London and provides strategic oversight and guidance for the operation of accommodation and support contracts for people seeking asylum. The team also delivers a programme of welcome and integration for new arrivals from Hong Kong , work has including support to London's local authorities, grant funding to Hong Kong voluntary sector organisations and mental health support. The team also oversee the Migrant Londoners Hub and deliver on a range of policy and projects that support migrants in London. About the role The role will be the single point of contact for London, working with regional stakeholders to support the coordination of refugee resettlement in London. This includes working with boroughs and central government departments to generate new offers of support, provide advice and guidance on policy and practice, help resolve challenges, and enable strong partnership working. This role is covering a sabbatical and the post holder would need to start the position ideally on 1 September 2025 with the contract ending on 31 August 2026. If you have any questions about this kindly contract Mark Winterburn What your day will look like You will extensively engage with central government, London boroughs and other partners to support refugee resettlement policy development and operational processes, to enable the successful placement and integration journey for those on the Afghan Resettlement Programme (ARP), UK Resettlement Scheme (UKRS) and Mandate scheme. This will include providing frequent policy and operational advice and guidance to borough officers and central government to enable collaborative working across all parties. You will support central government, London boroughs and lead organisations with the further development of Community Sponsorship and Communities for Afghans schemes in London, building on national and international best practice. This will include developing and implementing relevant policies, processes, structures and resources to support community sponsorship and resettlement. You will line manage a Project Officer, providing oversight and support with managing resource and capacity. You will work closely with the Project Officer to develop and manage offers of support for refugee resettlement from boroughs. This includes property offers and pledges. You will manage reactive and competing demands and requests from stakeholders, responding to both short- and long-term policy changes or operational challenges. You will participate in multi-disciplinary, cross-department and cross-organisational groups and project teams both internal and external to the GLA relating to refugee resettlement and migration. Through strong relationship management, you will provide support and guidance to London boroughs, sustaining a network of boroughs (and other stakeholders where appropriate) to enable peer learning and cross-organisational collaboration. This will include chairing regional meetings with central government, local authorities and other partners. You will set out the case for improvements to existing resettlement schemes to central Government team based on feedback from participating boroughs. You will provide insight, recommendations and briefings to team management and Mayoral advisors, including opportunities to align this workstream with other policy areas (such housing, skills and employment workstreams). You will develop short- and long-term communications and/ or events plans to promote refugee resettlement in London, and provide content for external press releases, website updates and speeches. You will promote and enable equality of opportunities and promoting the diverse needs and aspirations of London's communities and the communities you are working to serve. Skills, knowledge and experience Please note that only technical requirements and competencies designated 'Essential' will be used to shortlist applications. Technical requirements/experience/qualifications Experience of effective stakeholder engagement with the statutory sectors, communities, civil society, and businesses, and operating in a politically sensitive environment. - Essential Experience of working to resettle refugees or support refugee integration, and understanding of the opportunities and challenges for resettlement in London. - Essential Evidence of using planning and project management skills to deliver multi-agency projects effectively within set timescales and budget. Ability to assimilate and analyse data and produce key recommendations to a high standard, both written and orally, including supporting organisations to make informed strategic decisions. Behavioural competencies COMMUNICATING AND INFLUENCING - Essential is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us. Level 2 Indicators of Effective Performance Communicates openly and inclusively with internal and eternal stakeholders Clearly articulates the key points of an argument, both in verbal and written communication Persuades others, using evidence based knowledge, modifying approach to deliver message effectively Challenges the views of others in an open and constructive way Presents a credible and positive image both internally and eternally RESPONDING TO PRESSURE AND CHANGE - Essential is being flexible and adapting positively, to sustain performance when the situation changes, workload increases, tensions rise or priorities shift. Level 2 Indicators of Effective Performance Maintains a focus on key priorities and deliverables, staying resilient in the face of pressure Anticipates and adapts flexibly to changing requirements Uses challenges as an opportunity to learn and improve Participates fully and encourages others to engage in change initiatives Manages team's well-being, supporting them to cope with pressure and change BUILDING AND MANAGING RELATIONSHIPS - Essential is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 2 Indicators of Effective Performance Develops new professional relationships Understands the needs of others, the constraints they face and the levers to their engagement Understands differences, anticipates areas of conflict and takes action Fosters an environment where others feel respected Identifies opportunities for joint working to minimise duplication and deliver shared goals STAKEHOLDER FOCUS is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others' expectations. Level 2 Indicators of Effective Performance Seeks to understand requirements, gathering extra information when needs are not clear Presents the GLA positively by interacting effectively with stakeholders Delivers a timely and accurate service Understands the differing needs of stakeholders and adapts own service accordingly Seeks and uses feedback from a variety of sources to improve the GLA's service to Londoners PLANNING AND ORGANISING is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 2 Indicators of Effective Performance Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met ORGANISATIONAL AWARENESS is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly. Level 2 Indicators of Effective Performance Challenges unethical behaviour Uses understanding of the GLA's partnership arrangements to deliver effectively Recognises how political changes and sensitivities impact on own and team's work Is aware of the changing needs of Londoners, anticipating resulting changes for work agendas Follows the GLA's position in the media and understands how it impacts on work . click apply for full job details

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