Payroll Data Analyst - 6 month FTC - Cheltenham - 2 days in office - Fulltime Your new company Hays has the privilege of working with an ever-growing company based in Cheltenham who are looking to add to their team with a Payroll Data Analyst. Your new role The Payroll Data Analyst - Payroll & Reward is responsible for reconciling and supporting the monthly payroll operation, ensuring that each stage of the payroll process is robust, actively promoting a culture of best practice and consistency in all analytical areas. Tasks/Duties Payroll Reconciliation of Oracle to the payroll providers, ensuring that databases are in sync at all times.Supporting administering monthly submission of people changes to payroll, and ensuring payroll deadlines are met.Liaising with the finance team and our payroll managed service to ensure payroll variances are resolved efficiently and accurately. Keep clear records of any over-payments or re-run payslips for tax and pension corrections. Escalate any issues to the Payroll Manager. Support the Payroll Manager with thorough payroll checks each month, to ensure that all payslips are accurate and that all changes have been actioned correctly.Working closely with our payroll managed service to ensure the data is clean to support correct processing of RTI, Tax, Student Loans, National Insurance, P11D, P45's, P60's, SSP, and Maternities, providing any information they need to complete this. Support the reconciliation of annual tasks such as loading changes for salary reviews, minimum wage uplifts, and bonuses when required. Running monthly compliance checks and making required changes. Completing the ONS report on a monthly basis. Pension:Support the Payroll Manager with Pension scheme administration was required. Reporting & Administrative Development:Be involved with future people's projects as appropriate, by sharing ideas through managing implementation, e.g. People System, Onboarding processes, Absence Management system, colleague surveys.Ad-hoc reporting is required across the business. Undertake other ad-hoc administration duties as required by the team, identifying problem areas and offering viable solutions. What you'll need to succeed - 3 plus years within Payroll doing it from start to finish - Great system use, especially Excel - Pivots, lookups and formulas are needed for this role. Excel knowledge is a must. - Use of Oracle would also be beneficial but not essential, but quick use of systems and the ability to pick them up would be advantageous. What you'll get in return Flexible working options available. Hybrid working options - 2 days in office, 3 days at home Flexi working hours 28-day holidays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Jul 01, 2025
Contractor
Payroll Data Analyst - 6 month FTC - Cheltenham - 2 days in office - Fulltime Your new company Hays has the privilege of working with an ever-growing company based in Cheltenham who are looking to add to their team with a Payroll Data Analyst. Your new role The Payroll Data Analyst - Payroll & Reward is responsible for reconciling and supporting the monthly payroll operation, ensuring that each stage of the payroll process is robust, actively promoting a culture of best practice and consistency in all analytical areas. Tasks/Duties Payroll Reconciliation of Oracle to the payroll providers, ensuring that databases are in sync at all times.Supporting administering monthly submission of people changes to payroll, and ensuring payroll deadlines are met.Liaising with the finance team and our payroll managed service to ensure payroll variances are resolved efficiently and accurately. Keep clear records of any over-payments or re-run payslips for tax and pension corrections. Escalate any issues to the Payroll Manager. Support the Payroll Manager with thorough payroll checks each month, to ensure that all payslips are accurate and that all changes have been actioned correctly.Working closely with our payroll managed service to ensure the data is clean to support correct processing of RTI, Tax, Student Loans, National Insurance, P11D, P45's, P60's, SSP, and Maternities, providing any information they need to complete this. Support the reconciliation of annual tasks such as loading changes for salary reviews, minimum wage uplifts, and bonuses when required. Running monthly compliance checks and making required changes. Completing the ONS report on a monthly basis. Pension:Support the Payroll Manager with Pension scheme administration was required. Reporting & Administrative Development:Be involved with future people's projects as appropriate, by sharing ideas through managing implementation, e.g. People System, Onboarding processes, Absence Management system, colleague surveys.Ad-hoc reporting is required across the business. Undertake other ad-hoc administration duties as required by the team, identifying problem areas and offering viable solutions. What you'll need to succeed - 3 plus years within Payroll doing it from start to finish - Great system use, especially Excel - Pivots, lookups and formulas are needed for this role. Excel knowledge is a must. - Use of Oracle would also be beneficial but not essential, but quick use of systems and the ability to pick them up would be advantageous. What you'll get in return Flexible working options available. Hybrid working options - 2 days in office, 3 days at home Flexi working hours 28-day holidays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Payroll Systems Analyst/Manager - Midland I-Trent - interim contract 3-6 months - Hybrid working Your new company This public sector organisation is seeking a Midland I-Trent systems expert, ideally from a Payroll or HR background. You will need to have a good understanding of these specialisms. This business offers a hybrid, flexible working environment within a supportive and friendly workplace where you will work alongside the Payroll & HR teams, reporting to their System Manager. Your new role Within your new role, you will analyse the data required from the organisation and ensure I-Trent supports the workflow of HR and Payroll, specifically looking at absence reporting, pay elements and general information required. This contract is initially for 3 months with the potential to be extended to 6 months. You will work hybrid from their office in Manchester and regularly provide feedback and updates to the wider business. What you'll need to succeed Having a minimum of 5 years' experience with Midland I-Trent is essential, and having a background in either Payroll processing/ HR is also essential. You must be eligible to work in the UK and reside in the UK. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to , or call us now on . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Jul 01, 2025
Seasonal
Payroll Systems Analyst/Manager - Midland I-Trent - interim contract 3-6 months - Hybrid working Your new company This public sector organisation is seeking a Midland I-Trent systems expert, ideally from a Payroll or HR background. You will need to have a good understanding of these specialisms. This business offers a hybrid, flexible working environment within a supportive and friendly workplace where you will work alongside the Payroll & HR teams, reporting to their System Manager. Your new role Within your new role, you will analyse the data required from the organisation and ensure I-Trent supports the workflow of HR and Payroll, specifically looking at absence reporting, pay elements and general information required. This contract is initially for 3 months with the potential to be extended to 6 months. You will work hybrid from their office in Manchester and regularly provide feedback and updates to the wider business. What you'll need to succeed Having a minimum of 5 years' experience with Midland I-Trent is essential, and having a background in either Payroll processing/ HR is also essential. You must be eligible to work in the UK and reside in the UK. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to , or call us now on . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Operation Support Analyst Operation Support Analyst Bradford - 4 days in the office, 1 day from home Salary Range £32,000 - £38,000 Your new role You'll play a key role in supporting operational teams by gathering and reviewing data from various sources to help identify performance issues. Your insights will help plan and prioritise actions to fix problems and prevent them from happening again, contributing to the company's overall performance goals. Excellent analytical and numerical skillsDatabase and Spreadsheet expertise with advanced data handling and reporting skillsAbility to formulate and present proposalsAbility to work under pressure, within tight deadlines, and to prioritise activitiesExcellent verbal and written communication skillsLogical, methodical and able to think around problemsFamiliar with standard risk and issue identification and managementExtensive system awareness and data extraction abilityComprehensive knowledge of Microsoft suiteWillingness to adapt, learn new skills and new ways of doing things and can work independently and in a working groupExperience in delivering reliable and consistent high-quality output within a significant asset-based operationKnowledge and experience of best practice and constantly looking for new ways of working and improvingDevelops and maintains effective internal and external relationships. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Full time
Operation Support Analyst Operation Support Analyst Bradford - 4 days in the office, 1 day from home Salary Range £32,000 - £38,000 Your new role You'll play a key role in supporting operational teams by gathering and reviewing data from various sources to help identify performance issues. Your insights will help plan and prioritise actions to fix problems and prevent them from happening again, contributing to the company's overall performance goals. Excellent analytical and numerical skillsDatabase and Spreadsheet expertise with advanced data handling and reporting skillsAbility to formulate and present proposalsAbility to work under pressure, within tight deadlines, and to prioritise activitiesExcellent verbal and written communication skillsLogical, methodical and able to think around problemsFamiliar with standard risk and issue identification and managementExtensive system awareness and data extraction abilityComprehensive knowledge of Microsoft suiteWillingness to adapt, learn new skills and new ways of doing things and can work independently and in a working groupExperience in delivering reliable and consistent high-quality output within a significant asset-based operationKnowledge and experience of best practice and constantly looking for new ways of working and improvingDevelops and maintains effective internal and external relationships. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Lead Business Analyst - Crude & Products Apply now for the Lead Business Analyst position at Shell in London. This is a full-time role within the Projects and Technology business unit, focusing on Gas Trading and Commodity Trading, with an emphasis on Agile methodologies. Responsibilities Identify and document business needs, translating requirements into feasible solutions. Capture detailed business problems, value drivers, and requirements, considering health, safety, security, usability, data, and supportability. Assess and model processes, data flows, and technology to identify improvement opportunities. Communicate requirements clearly through documentation and ensure traceability throughout the project lifecycle. Collaborate with software suppliers, designers, and developers to align solutions with business needs. Create acceptance criteria and validate solutions through testing. Develop business cases to justify solutions and secure approval and funding. Lead and support Business Analysis activities within projects, ensuring quality and consistency. Stay updated on relevant architecture and technologies, guiding vendors and stakeholders. Manage stakeholder relationships and facilitate large design sessions. Support strategic business goals by proposing improvements and conducting feasibility studies. Lead a team of Business Analysts, providing coaching and promoting best practices. Qualifications Substantial experience, preferably with leadership background. Experience in Gas Trading and familiarity with Commodity Trading types. Proficiency in Agile frameworks and tools (e.g., VSTS). Strong understanding of systems engineering, data, and process analysis. CBAP or PMI-PBA certification preferred. Ability to work in the Shell London office at least twice a week. What We Offer At Shell, you'll work with talented colleagues on critical energy challenges, with opportunities for growth, development, and flexible working arrangements. We value diversity and inclusion and encourage applicants from all backgrounds. Join us in our journey towards a sustainable energy future and enjoy comprehensive benefits, training, and career development opportunities. Additional Information Shell UK is a major energy producer committed to the UK's energy security and net-zero goals. We promote a diverse and inclusive workplace, striving to be one of the most inclusive companies globally. DISCLAIMER: We reserve the right to amend or withdraw this job at any time. Please review our data protection policy before applying. Shell is an Equal Opportunity Employer.
Jul 01, 2025
Full time
Lead Business Analyst - Crude & Products Apply now for the Lead Business Analyst position at Shell in London. This is a full-time role within the Projects and Technology business unit, focusing on Gas Trading and Commodity Trading, with an emphasis on Agile methodologies. Responsibilities Identify and document business needs, translating requirements into feasible solutions. Capture detailed business problems, value drivers, and requirements, considering health, safety, security, usability, data, and supportability. Assess and model processes, data flows, and technology to identify improvement opportunities. Communicate requirements clearly through documentation and ensure traceability throughout the project lifecycle. Collaborate with software suppliers, designers, and developers to align solutions with business needs. Create acceptance criteria and validate solutions through testing. Develop business cases to justify solutions and secure approval and funding. Lead and support Business Analysis activities within projects, ensuring quality and consistency. Stay updated on relevant architecture and technologies, guiding vendors and stakeholders. Manage stakeholder relationships and facilitate large design sessions. Support strategic business goals by proposing improvements and conducting feasibility studies. Lead a team of Business Analysts, providing coaching and promoting best practices. Qualifications Substantial experience, preferably with leadership background. Experience in Gas Trading and familiarity with Commodity Trading types. Proficiency in Agile frameworks and tools (e.g., VSTS). Strong understanding of systems engineering, data, and process analysis. CBAP or PMI-PBA certification preferred. Ability to work in the Shell London office at least twice a week. What We Offer At Shell, you'll work with talented colleagues on critical energy challenges, with opportunities for growth, development, and flexible working arrangements. We value diversity and inclusion and encourage applicants from all backgrounds. Join us in our journey towards a sustainable energy future and enjoy comprehensive benefits, training, and career development opportunities. Additional Information Shell UK is a major energy producer committed to the UK's energy security and net-zero goals. We promote a diverse and inclusive workplace, striving to be one of the most inclusive companies globally. DISCLAIMER: We reserve the right to amend or withdraw this job at any time. Please review our data protection policy before applying. Shell is an Equal Opportunity Employer.
Finance Systems Analyst with proven experience in (D365). We are looking for a skilled and proactive Finance Systems Analyst with proven experience in Microsoft Dynamics 365 (D365). Familiarity with SUN systems is highly desirable. This role is pivotal in ensuring the smooth operation, integrity, and continuous improvement of our finance systems, supporting both day-to-day operations and strategic initiatives. Key Responsibilities: Serve as the primary point of contact for all finance system-related queries and issue resolution, ensuring timely and effective support. Troubleshoot routine system issues and collaborate with cross-functional teams to escalate and document more complex cases. Action stakeholder change requests in line with the Chart of Accounts design framework, ensuring compliance and consistency. Act as the custodian of finance systems, maintaining data integrity and supporting the development of robust system controls. Manage and update approval workflows within the D365 purchase order system, ensuring alignment with Financial Regulations. Maintain and update user accounts and security profiles, ensuring correct access levels and adherence to the Authorised Signatory List. Support month-end processes and monitor scheduled system jobs and interfaces to ensure alignment with the reporting calendar. Maintain and update finance system procedure manuals and deliver training to staff on system usage and new configurations. Proactively support users in maximising system functionality and efficiency. Document and track user queries and resolutions to build a comprehensive knowledge base. Contribute to continuous improvement initiatives across the finance function, including setting delivery standards and supporting training needs. Requirements: Proven experience working with Microsoft Dynamics 365 (D365) in a finance systems role is essential. Experience with SUN systems is highly desirable. Strong understanding of finance processes, system controls, and data integrity principles. Excellent problem-solving skills and the ability to communicate technical information clearly to non-technical users. Proficiency in managing approval workflows, user access, and system configurations. Strong documentation and training skills, with a proactive approach to user support and system optimisation. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Seasonal
Finance Systems Analyst with proven experience in (D365). We are looking for a skilled and proactive Finance Systems Analyst with proven experience in Microsoft Dynamics 365 (D365). Familiarity with SUN systems is highly desirable. This role is pivotal in ensuring the smooth operation, integrity, and continuous improvement of our finance systems, supporting both day-to-day operations and strategic initiatives. Key Responsibilities: Serve as the primary point of contact for all finance system-related queries and issue resolution, ensuring timely and effective support. Troubleshoot routine system issues and collaborate with cross-functional teams to escalate and document more complex cases. Action stakeholder change requests in line with the Chart of Accounts design framework, ensuring compliance and consistency. Act as the custodian of finance systems, maintaining data integrity and supporting the development of robust system controls. Manage and update approval workflows within the D365 purchase order system, ensuring alignment with Financial Regulations. Maintain and update user accounts and security profiles, ensuring correct access levels and adherence to the Authorised Signatory List. Support month-end processes and monitor scheduled system jobs and interfaces to ensure alignment with the reporting calendar. Maintain and update finance system procedure manuals and deliver training to staff on system usage and new configurations. Proactively support users in maximising system functionality and efficiency. Document and track user queries and resolutions to build a comprehensive knowledge base. Contribute to continuous improvement initiatives across the finance function, including setting delivery standards and supporting training needs. Requirements: Proven experience working with Microsoft Dynamics 365 (D365) in a finance systems role is essential. Experience with SUN systems is highly desirable. Strong understanding of finance processes, system controls, and data integrity principles. Excellent problem-solving skills and the ability to communicate technical information clearly to non-technical users. Proficiency in managing approval workflows, user access, and system configurations. Strong documentation and training skills, with a proactive approach to user support and system optimisation. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We are looking for a new Senior Product Analyst for our Ventures Pillar - one of JET's newest, most ambitious and innovative teams. What do loyalty programs, in-car food ordering, AI, and next-gen advertising all have in common? They're just a few of the ambitious innovations being explored by the Ventures team at Just Eat Think of the Ventures team as the special ops of product development - relentlessly efficient, highly collaborative, and laser-focused on what's next. We turn big ideas into real-world impact across our global business. Your analytical expertise will help us understand product performance, identify improvement areas, and drive impactful decisions.Working closely with product managers, you'll translate complex data into actionable insights that shape our global user experience. These are some of the key ingredients to the role: Lead analytics projects end-to-end: from scoping to execution to stakeholder communication. Translate product/business needs into robust metrics and decision-making frameworks. Develop reporting in BigQuery, Looker, Tableau; use Python for deeper analysis when needed. Collaborate with data engineers to ensure data accuracy, accessibility, and scalability. Seek clarification on the relevance of data requests; drive prioritization and focus. Act as a sparring partner for PMs and tech leads, not just a reporting resource. What will you bring to the table? Significant experience in product/data analytics, ideally in tech or fast-moving environments. Strong technical skills: SQL (BigQuery), visualisation (Looker, Tableau), scripting is nice to have (e.g.Python). Deep experience working with product teams on KPI development, experimentation, and iterative product improvement. Strong business acumen and ability to tie analytics to impact. Excellent communicator, able to handle high-stake discussions with clarity and empathy. Nice to have: e-commerce, food delivery, or marketplace industry experience. At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Jul 01, 2025
Full time
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We are looking for a new Senior Product Analyst for our Ventures Pillar - one of JET's newest, most ambitious and innovative teams. What do loyalty programs, in-car food ordering, AI, and next-gen advertising all have in common? They're just a few of the ambitious innovations being explored by the Ventures team at Just Eat Think of the Ventures team as the special ops of product development - relentlessly efficient, highly collaborative, and laser-focused on what's next. We turn big ideas into real-world impact across our global business. Your analytical expertise will help us understand product performance, identify improvement areas, and drive impactful decisions.Working closely with product managers, you'll translate complex data into actionable insights that shape our global user experience. These are some of the key ingredients to the role: Lead analytics projects end-to-end: from scoping to execution to stakeholder communication. Translate product/business needs into robust metrics and decision-making frameworks. Develop reporting in BigQuery, Looker, Tableau; use Python for deeper analysis when needed. Collaborate with data engineers to ensure data accuracy, accessibility, and scalability. Seek clarification on the relevance of data requests; drive prioritization and focus. Act as a sparring partner for PMs and tech leads, not just a reporting resource. What will you bring to the table? Significant experience in product/data analytics, ideally in tech or fast-moving environments. Strong technical skills: SQL (BigQuery), visualisation (Looker, Tableau), scripting is nice to have (e.g.Python). Deep experience working with product teams on KPI development, experimentation, and iterative product improvement. Strong business acumen and ability to tie analytics to impact. Excellent communicator, able to handle high-stake discussions with clarity and empathy. Nice to have: e-commerce, food delivery, or marketplace industry experience. At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
What you'll be doing: NTT DATA are looking for a Lead Data Solutions Architect to work within a dynamic, remote-first data architectural capability to deliver cloud based data solutions using best-in-class RDBMS, ETL/ELT, and Cloud platforms for blue-chip customers across a range of sectors. You will lead cross-functional teams of Data Engineers, Architects, Business Analysts and Quality Assurance Analysts to provision data processing, storage, and visualisation capabilities in an Agile environment. You will be comfortable with stakeholder engagement and take overall ownership of the technical delivery of your team and the solution they are building. What experience you'll bring: Experience and Leadership: Proven experience in data architecture, with a recent role as a Lead Data Solutions Architect, or a similar senior position in the field. Proven experience in leading architectural design and strategy for complex data solutions and then overseeing their delivery. Experience in consulting roles, delivering custom data architecture solutions across various industries. Architectural Expertise: Strong expertise in designing and overseeing delivery of data streaming and event-driven architectures, with a focus on Kafka and Confluent platforms. In-depth knowledge in architecting and implementing data lakes and lakehouse platforms, including experience with Databricks and Unity Catalog. Proficiency in conceptualising and applying Data Mesh and Data Fabric architectural patterns. Experience in developing data product strategies, with a strong inclination towards a product-led approach in data solution architecture. Extensive familiarity with cloud data architecture on platforms such as AWS, Azure, GCP, and Snowflake. Understanding of cloud platform infrastructure and its impact on data architecture. Data Technology Skills: A solid understanding of big data technologies such as Apache Spark, and knowledge of Hadoop ecosystems. Knowledge of programming languages such as Python, R, or Java is beneficial. Exposure to ETL/ELT processes, SQL, NoSQL databases is a nice-to-have, providing a well-rounded background. Experience with data visualization tools and DevOps principles/tools is advantageous. Familiarity with machine learning and AI concepts, particularly in how they integrate into data architectures. Design and Lifecycle Management: Proven background in designing modern, scalable, and robust data architectures. Comprehensive grasp of the data architecture lifecycle, from concept to deployment and consumption. Data Management and Governance: Strong knowledge of data management principles and best practices, including data governance frameworks. Experience with data security and compliance regulations (GDPR, CCPA, HIPAA, etc.) Leadership and Communication: Exceptional leadership skills to manage and guide a team of architects and technical experts. Excellent communication and interpersonal skills, with a proven ability to influence architectural decisions with clients and guide best practices. Project and Stakeholder Management: Experience with agile methodologies (e.g. SAFe, Scrum, Kanban) in the context of architectural projects. Ability to manage project budgets, timelines, and resources, maintaining focus on architectural deliverables. Who we are: We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network. For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK NTT DATA Back to search Email to a friend Apply now
Jul 01, 2025
Full time
What you'll be doing: NTT DATA are looking for a Lead Data Solutions Architect to work within a dynamic, remote-first data architectural capability to deliver cloud based data solutions using best-in-class RDBMS, ETL/ELT, and Cloud platforms for blue-chip customers across a range of sectors. You will lead cross-functional teams of Data Engineers, Architects, Business Analysts and Quality Assurance Analysts to provision data processing, storage, and visualisation capabilities in an Agile environment. You will be comfortable with stakeholder engagement and take overall ownership of the technical delivery of your team and the solution they are building. What experience you'll bring: Experience and Leadership: Proven experience in data architecture, with a recent role as a Lead Data Solutions Architect, or a similar senior position in the field. Proven experience in leading architectural design and strategy for complex data solutions and then overseeing their delivery. Experience in consulting roles, delivering custom data architecture solutions across various industries. Architectural Expertise: Strong expertise in designing and overseeing delivery of data streaming and event-driven architectures, with a focus on Kafka and Confluent platforms. In-depth knowledge in architecting and implementing data lakes and lakehouse platforms, including experience with Databricks and Unity Catalog. Proficiency in conceptualising and applying Data Mesh and Data Fabric architectural patterns. Experience in developing data product strategies, with a strong inclination towards a product-led approach in data solution architecture. Extensive familiarity with cloud data architecture on platforms such as AWS, Azure, GCP, and Snowflake. Understanding of cloud platform infrastructure and its impact on data architecture. Data Technology Skills: A solid understanding of big data technologies such as Apache Spark, and knowledge of Hadoop ecosystems. Knowledge of programming languages such as Python, R, or Java is beneficial. Exposure to ETL/ELT processes, SQL, NoSQL databases is a nice-to-have, providing a well-rounded background. Experience with data visualization tools and DevOps principles/tools is advantageous. Familiarity with machine learning and AI concepts, particularly in how they integrate into data architectures. Design and Lifecycle Management: Proven background in designing modern, scalable, and robust data architectures. Comprehensive grasp of the data architecture lifecycle, from concept to deployment and consumption. Data Management and Governance: Strong knowledge of data management principles and best practices, including data governance frameworks. Experience with data security and compliance regulations (GDPR, CCPA, HIPAA, etc.) Leadership and Communication: Exceptional leadership skills to manage and guide a team of architects and technical experts. Excellent communication and interpersonal skills, with a proven ability to influence architectural decisions with clients and guide best practices. Project and Stakeholder Management: Experience with agile methodologies (e.g. SAFe, Scrum, Kanban) in the context of architectural projects. Ability to manage project budgets, timelines, and resources, maintaining focus on architectural deliverables. Who we are: We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network. For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK NTT DATA Back to search Email to a friend Apply now
employs more than 1000K staff worldwide and our team's goal is to pay our employees accurately and on Time, with the highest customer obsession and controllership, at the lowest cost to Amazon. Job Description: Amazon is looking for an energetic and enthusiastic candidate to join the fast paced world of Payroll operations. Payroll is processed on a weekly, bi-weekly and monthly basis in multiple states, and this person will perform a variety of technical tasks relative to assigned areas of responsibility including data compilation and support of the Payroll Team. Responsibilities include:Process payroll utilizing Vendor payroll software Audit payroll related data Review and process time sheet input records for employees Process manual check calculations, work with the vendor to process stop payments/reversals, enter paycheck card entries and assist with check distribution and backup other payroll analysts as needed Produce timely responses to employee inquiries Key job responsibilities Process payroll utilizing Vendor payroll software Audit payroll related data Review and process time sheet input records for employees Process manual check calculations, work with the vendor to process stop payments/reversals, enter paycheck card entries and assist with check distribution and backup other payroll analysts as needed Produce timely responses to employee inquiries BASIC QUALIFICATIONS 1+ years of relevant experience Proficient in Microsoft Excel Flexible to work in shifts PREFERRED QUALIFICATIONS 1+ years of relevant experience US Payroll HRO experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: June 24, 2025 (Updated 16 minutes ago) Posted: February 20, 2025 (Updated about 12 hours ago) Posted: March 4, 2025 (Updated about 15 hours ago) Posted: June 24, 2025 (Updated about 16 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Jul 01, 2025
Full time
employs more than 1000K staff worldwide and our team's goal is to pay our employees accurately and on Time, with the highest customer obsession and controllership, at the lowest cost to Amazon. Job Description: Amazon is looking for an energetic and enthusiastic candidate to join the fast paced world of Payroll operations. Payroll is processed on a weekly, bi-weekly and monthly basis in multiple states, and this person will perform a variety of technical tasks relative to assigned areas of responsibility including data compilation and support of the Payroll Team. Responsibilities include:Process payroll utilizing Vendor payroll software Audit payroll related data Review and process time sheet input records for employees Process manual check calculations, work with the vendor to process stop payments/reversals, enter paycheck card entries and assist with check distribution and backup other payroll analysts as needed Produce timely responses to employee inquiries Key job responsibilities Process payroll utilizing Vendor payroll software Audit payroll related data Review and process time sheet input records for employees Process manual check calculations, work with the vendor to process stop payments/reversals, enter paycheck card entries and assist with check distribution and backup other payroll analysts as needed Produce timely responses to employee inquiries BASIC QUALIFICATIONS 1+ years of relevant experience Proficient in Microsoft Excel Flexible to work in shifts PREFERRED QUALIFICATIONS 1+ years of relevant experience US Payroll HRO experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: June 24, 2025 (Updated 16 minutes ago) Posted: February 20, 2025 (Updated about 12 hours ago) Posted: March 4, 2025 (Updated about 15 hours ago) Posted: June 24, 2025 (Updated about 16 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Director of Software Development, Amazon Shipping Amazon Shipping is our externalized business providing small parcel transportation services to sellers and shippers. Amazon Shipping leverages planning and transportation's foundational systems together with operations capabilities to pick up packages from shipper warehouses and inject them into the Amazon Fulfillment Network (AFN) outbound transportation network to provide an end-to-end parcel delivery product we can sell. Our vision is to become an end-to-end transportation network. We will empower businesses to focus more on their core business objectives, by abstracting network complexities and organizational structures. We will leverage 1p transportation network using simpler interfaces instead of having separate integrations with many internal services. The 1p transportation network will provide flexible shipping speeds, lower cost, high availability and agility to customize for business specific needs, to all the businesses that use the network. Amazon Shipping team is looking for Director of Software Development responsible for building process and technical capability to secure pickup vehicle capacity, route these vehicles to shipper warehouses, perform package pickup, receive and quality-check at Amazon facilities, then inject them into Amazon's transportation network to successfully deliver them to recipients, along with shipper tools to manage exceptions, billing, claims and support. This requires building the capability to serve any shipper, regardless of its size or affiliation with Amazon, by offering a differentiated, tech-enabled shipping experience on the backbone of the Amazon fulfillment network. Amazon Shipping today serves hundreds of million packages and operating in 6 countries, with the plan to very quick scale to several billion packages. This leader will drive the following key customer outcomes for Amazon Shipping: Improve Promise Eligibility Improve Label Conversion Speed improvements Reduce First Mile pickup cost Reduce missed pickups and late pickups Reduce claims This role will manage Amazon Shipping teams and charter based out of India. We expect the size of this team to be 130 + FTEs spread across SDMs, SDEs, TPMs, Applied and Research Scientists, Business Intelligence Engineers (BIE), Programmer Analyst and Program Manager. This leader will recruit and develop high-caliber leaders and individuals. This role represents significant intellectual, technical and innovation challenges with large opportunity for business impact. Key job responsibilities Fulfilment: Speed, Promise, Label Purchase and API integration Demand Forecasting First Mile experience Claims, Billing and Payments Quality Assurance Science charter A day in the life You will be expected to wear multiple hats, ruthlessly prioritizing your and your organization's time. You will lead and participate in strategy and roadmap discussions with executives and establish mechanisms to audit and support your teams in innovating and delivering results. You will be equally comfortable writing and discussing narrative documents to VP/SVPs as discussing the details of a particular API implementation with a software developer. You will work across organizations and disciplines (e.g. Product, Program, Science, Design and Engineering) to identify capabilities, influence design, architecture and development of shared services and orchestrate solutions. You will influence the three-year architectural plan and drive tradeoff decisions balancing long term vision with delivering immediate impact to our customers. You will seek to deeply understand and step-change improve the customer experience using data and anecdotes. You will look around corners to proactively mitigate obstacles and get ahead of industry trends. BASIC QUALIFICATIONS Bachelor's degree in Computer science or related field. 15+ years of software engineering experience. 8+ years of demonstrated experience managing senior engineering managers. Understanding of software engineering practices & best practices for the full software development life cycle including coding standards, build processes, testing, and operations. Background in AI, machine learning, natural language processing, and related disciplines PREFERRED QUALIFICATIONS Master's degree in Computer Science or related field. Demonstrated experience leading product and development teams, with a focus on customer service or user-facing technologies Experience in a lead role in bringing a product to market. Proven track record of taking emerging technologies from research to production-ready solutions Experience deploying and optimizing self-service portals, knowledge bases, chatbots, and other AI-powered customer service tools Familiarity with generative AI models and applications in customer interactions, and process automation Excellent communication and stakeholder management skills Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 01, 2025
Full time
Director of Software Development, Amazon Shipping Amazon Shipping is our externalized business providing small parcel transportation services to sellers and shippers. Amazon Shipping leverages planning and transportation's foundational systems together with operations capabilities to pick up packages from shipper warehouses and inject them into the Amazon Fulfillment Network (AFN) outbound transportation network to provide an end-to-end parcel delivery product we can sell. Our vision is to become an end-to-end transportation network. We will empower businesses to focus more on their core business objectives, by abstracting network complexities and organizational structures. We will leverage 1p transportation network using simpler interfaces instead of having separate integrations with many internal services. The 1p transportation network will provide flexible shipping speeds, lower cost, high availability and agility to customize for business specific needs, to all the businesses that use the network. Amazon Shipping team is looking for Director of Software Development responsible for building process and technical capability to secure pickup vehicle capacity, route these vehicles to shipper warehouses, perform package pickup, receive and quality-check at Amazon facilities, then inject them into Amazon's transportation network to successfully deliver them to recipients, along with shipper tools to manage exceptions, billing, claims and support. This requires building the capability to serve any shipper, regardless of its size or affiliation with Amazon, by offering a differentiated, tech-enabled shipping experience on the backbone of the Amazon fulfillment network. Amazon Shipping today serves hundreds of million packages and operating in 6 countries, with the plan to very quick scale to several billion packages. This leader will drive the following key customer outcomes for Amazon Shipping: Improve Promise Eligibility Improve Label Conversion Speed improvements Reduce First Mile pickup cost Reduce missed pickups and late pickups Reduce claims This role will manage Amazon Shipping teams and charter based out of India. We expect the size of this team to be 130 + FTEs spread across SDMs, SDEs, TPMs, Applied and Research Scientists, Business Intelligence Engineers (BIE), Programmer Analyst and Program Manager. This leader will recruit and develop high-caliber leaders and individuals. This role represents significant intellectual, technical and innovation challenges with large opportunity for business impact. Key job responsibilities Fulfilment: Speed, Promise, Label Purchase and API integration Demand Forecasting First Mile experience Claims, Billing and Payments Quality Assurance Science charter A day in the life You will be expected to wear multiple hats, ruthlessly prioritizing your and your organization's time. You will lead and participate in strategy and roadmap discussions with executives and establish mechanisms to audit and support your teams in innovating and delivering results. You will be equally comfortable writing and discussing narrative documents to VP/SVPs as discussing the details of a particular API implementation with a software developer. You will work across organizations and disciplines (e.g. Product, Program, Science, Design and Engineering) to identify capabilities, influence design, architecture and development of shared services and orchestrate solutions. You will influence the three-year architectural plan and drive tradeoff decisions balancing long term vision with delivering immediate impact to our customers. You will seek to deeply understand and step-change improve the customer experience using data and anecdotes. You will look around corners to proactively mitigate obstacles and get ahead of industry trends. BASIC QUALIFICATIONS Bachelor's degree in Computer science or related field. 15+ years of software engineering experience. 8+ years of demonstrated experience managing senior engineering managers. Understanding of software engineering practices & best practices for the full software development life cycle including coding standards, build processes, testing, and operations. Background in AI, machine learning, natural language processing, and related disciplines PREFERRED QUALIFICATIONS Master's degree in Computer Science or related field. Demonstrated experience leading product and development teams, with a focus on customer service or user-facing technologies Experience in a lead role in bringing a product to market. Proven track record of taking emerging technologies from research to production-ready solutions Experience deploying and optimizing self-service portals, knowledge bases, chatbots, and other AI-powered customer service tools Familiarity with generative AI models and applications in customer interactions, and process automation Excellent communication and stakeholder management skills Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Details Reference number 411270 Salary £41,571 - £45,784 The salary range is £41,571 - £45,784 pa. The final salary awarded will be based on an assessment of your skills and experience as demonstrated at interview. The pay advertised is the maximum that can be offered. A Civil Service Pension with an employer contribution of 28.97% GBP Job grade Senior Executive Officer DDaT Lead Contract type Permanent Business area CH - Digital Services Type of role Digital Other Working pattern Flexible working, Full-time Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Cardiff, Wales, CF14 3UZ About the job Job summary As the organisation s Product Design Technical Writer, you will be leading the way on the design documentation necessary to implement exciting legislative changes and upskilling and supporting our teams. You'll be responsible for helping us define, streamline and implement our approach to design and technical documentation within the organisation. You ll support the drafting of templates and exemplars and define appropriate storage structures. You will be the contract owner for relevant documentation tools and train and upskill the team. We're in an exciting phase of organisational growth and change as we implement important legislation that will protect UK businesses and our economy. We're a cross-discipline team, offering opportunities to work together to resolve complex documentation challenges that enable us to deliver great outcomes. We're also a team who believe strongly in the value of professional development, whether that's through our active internal communities of practise, our cross-government communities and events or the learning and development opportunities we offer. You'll be using your skills to make a difference in delivering services that will be used by millions of users and that impact the UK economy. Watch this video to find out more about working in Digital at Companies House Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Find out more about what a great place Companies House is to work Please note - Companies House cannot offer Visa sponsorship to candidates through this campaign. Additionally, Security Clearance is an essential requirement (minimum residency criteria is in the UK for at least 3 of the last 5 years). Please see 'Things you need to know' section below for more information. Job description We re looking for a Technical Writer to join our Product Design team and work alongside our Analysts, Product Managers and User Centred Design professions. You'll be supporting our leadership team to set standards, create templates and define ways of working and champion technical writing standards. Your responsibilities will include: Collaborating with Heads of Profession, our Analysis, User Centred Design and Product Management teams and other stakeholders to obtain an in-depth understanding of our services and processes and the documentation requirements and creating accessible design documentation templates. Creating Product Design documentation and supporting staff in creating documentation after a thorough collaboration with subject matter specialists and technical staff. Improving existing and potential content, converting complex documentation to easy-to-understand language for technical and non-technical audiences. Circulating product design information and documentation and encouraging the sharing of information. Working with Heads of Profession to define our documentation Standards, ensuring the quality of documentation is met and targets the correct audience. Ensure documentation is relevant and is kept up-to-date. Ensuring we minimise duplication / redundancy. Familiarising yourself with product design methodologies and best practises and implementing this in our documentation and templates. Defining access control (secure docs). Keeping up to date with documentation best practices and cross government communities of practise and innovating and implementing within the team. Choosing the appropriate documentation medium (SharePoint, Confluence, GitHub, Mural, Figma), data structure and storage, supporting staff training and best practises. Managing contracts for Product Design documentation software. Person specification We are looking for someone with the following: Experience defining, implementing and writing design documentation for digital or other complex technical services or products and supporting others to do so in an agile organisation. Experience working closely with relevant stakeholders to understand the impact of and influence future organisational requirements to refine documentation roadmaps. Experience influencing senior stakeholders and communicating with both technical and non-technical audiences. Proven ability to build consensus between diverse and often conflicting interests, to achieve agreement on design standards and documentation. Familiar with design documentation; process flows, as is and to be flows, road maps, stakeholder maps, etc. An eagerness to influence how digital services are documented and delivered. A systematic collaborative approach to solving problems. Experience implementing change and innovative approaches to technical writing and support the successful adoption of such ideas, driving improved performance. About the team The Product Design team sits within our Digital and Technology team and is made up of three professions: Product management, Analysis and User Centred Design. We are passionate about users and ensuring their needs are met. When building our digital services we are responsible for understanding user needs, gather requirements, designing services, prioritising how those services are built and monitoring and iterating those services. Companies House is a fast-paced delivery environment where we are delivering important legislative change. Companies House values its people, their contributions and has created a real sense of community where people seek to create strong connections. Our commitment to learning and development is exceptional, and we believe passionately in the employee experience with is prevalent through the engagement, wellbeing and development strategies which have resulted in Platinum Investors in People and MIND index awards. Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Working Together Communicating and Influencing Managing a Quality Service Technical skills We'll assess you against these technical skills during the selection process: Documenting complex technical information Benefits Alongside your salary of £41,571, Companies House contributes £12,043 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to Our benefits - Working for us - Recruitment (companieshouse.gov.uk) to find out more about the fantastic benefits package we have at Companies House. We celebrate diversity As an equal opportunity employer, we celebrate diversity, being committed to ensuring we re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing . Read our 'Applying under the Disability Confidence Scheme (DCS)' guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS). Where will you be working? You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. We are currently using a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on your role and your day-to-day work activities. Your manager will agree regular patterns of attendance with you . click apply for full job details
Jul 01, 2025
Full time
Details Reference number 411270 Salary £41,571 - £45,784 The salary range is £41,571 - £45,784 pa. The final salary awarded will be based on an assessment of your skills and experience as demonstrated at interview. The pay advertised is the maximum that can be offered. A Civil Service Pension with an employer contribution of 28.97% GBP Job grade Senior Executive Officer DDaT Lead Contract type Permanent Business area CH - Digital Services Type of role Digital Other Working pattern Flexible working, Full-time Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Cardiff, Wales, CF14 3UZ About the job Job summary As the organisation s Product Design Technical Writer, you will be leading the way on the design documentation necessary to implement exciting legislative changes and upskilling and supporting our teams. You'll be responsible for helping us define, streamline and implement our approach to design and technical documentation within the organisation. You ll support the drafting of templates and exemplars and define appropriate storage structures. You will be the contract owner for relevant documentation tools and train and upskill the team. We're in an exciting phase of organisational growth and change as we implement important legislation that will protect UK businesses and our economy. We're a cross-discipline team, offering opportunities to work together to resolve complex documentation challenges that enable us to deliver great outcomes. We're also a team who believe strongly in the value of professional development, whether that's through our active internal communities of practise, our cross-government communities and events or the learning and development opportunities we offer. You'll be using your skills to make a difference in delivering services that will be used by millions of users and that impact the UK economy. Watch this video to find out more about working in Digital at Companies House Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Find out more about what a great place Companies House is to work Please note - Companies House cannot offer Visa sponsorship to candidates through this campaign. Additionally, Security Clearance is an essential requirement (minimum residency criteria is in the UK for at least 3 of the last 5 years). Please see 'Things you need to know' section below for more information. Job description We re looking for a Technical Writer to join our Product Design team and work alongside our Analysts, Product Managers and User Centred Design professions. You'll be supporting our leadership team to set standards, create templates and define ways of working and champion technical writing standards. Your responsibilities will include: Collaborating with Heads of Profession, our Analysis, User Centred Design and Product Management teams and other stakeholders to obtain an in-depth understanding of our services and processes and the documentation requirements and creating accessible design documentation templates. Creating Product Design documentation and supporting staff in creating documentation after a thorough collaboration with subject matter specialists and technical staff. Improving existing and potential content, converting complex documentation to easy-to-understand language for technical and non-technical audiences. Circulating product design information and documentation and encouraging the sharing of information. Working with Heads of Profession to define our documentation Standards, ensuring the quality of documentation is met and targets the correct audience. Ensure documentation is relevant and is kept up-to-date. Ensuring we minimise duplication / redundancy. Familiarising yourself with product design methodologies and best practises and implementing this in our documentation and templates. Defining access control (secure docs). Keeping up to date with documentation best practices and cross government communities of practise and innovating and implementing within the team. Choosing the appropriate documentation medium (SharePoint, Confluence, GitHub, Mural, Figma), data structure and storage, supporting staff training and best practises. Managing contracts for Product Design documentation software. Person specification We are looking for someone with the following: Experience defining, implementing and writing design documentation for digital or other complex technical services or products and supporting others to do so in an agile organisation. Experience working closely with relevant stakeholders to understand the impact of and influence future organisational requirements to refine documentation roadmaps. Experience influencing senior stakeholders and communicating with both technical and non-technical audiences. Proven ability to build consensus between diverse and often conflicting interests, to achieve agreement on design standards and documentation. Familiar with design documentation; process flows, as is and to be flows, road maps, stakeholder maps, etc. An eagerness to influence how digital services are documented and delivered. A systematic collaborative approach to solving problems. Experience implementing change and innovative approaches to technical writing and support the successful adoption of such ideas, driving improved performance. About the team The Product Design team sits within our Digital and Technology team and is made up of three professions: Product management, Analysis and User Centred Design. We are passionate about users and ensuring their needs are met. When building our digital services we are responsible for understanding user needs, gather requirements, designing services, prioritising how those services are built and monitoring and iterating those services. Companies House is a fast-paced delivery environment where we are delivering important legislative change. Companies House values its people, their contributions and has created a real sense of community where people seek to create strong connections. Our commitment to learning and development is exceptional, and we believe passionately in the employee experience with is prevalent through the engagement, wellbeing and development strategies which have resulted in Platinum Investors in People and MIND index awards. Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Working Together Communicating and Influencing Managing a Quality Service Technical skills We'll assess you against these technical skills during the selection process: Documenting complex technical information Benefits Alongside your salary of £41,571, Companies House contributes £12,043 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to Our benefits - Working for us - Recruitment (companieshouse.gov.uk) to find out more about the fantastic benefits package we have at Companies House. We celebrate diversity As an equal opportunity employer, we celebrate diversity, being committed to ensuring we re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing . Read our 'Applying under the Disability Confidence Scheme (DCS)' guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS). Where will you be working? You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. We are currently using a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on your role and your day-to-day work activities. Your manager will agree regular patterns of attendance with you . click apply for full job details
Job Description Role: Analytics Manager Location: London Bridge Contract: Permanent About the Team The Group Operations and Platforms (GOP) department provides essential shared services and expert support across all News UK brands. Our remit includes everything from newsprint operations and shared data and analytics services, to accelerating innovation and managing strategic partnerships with major digital platforms such as Apple, Google and Meta. Within GOP, the Data team plays a pivotal role in delivering data-led decision making. We combine analytics, market intelligence and customer insight to ensure we keep the customer at the heart of everything we do. About the Role As Analytics Manager, you will lead the analytics function within GOP, acting as the central point of expertise for all things data. Working closely with cross-functional teams-including Platform Managers, Newsprinters, Retail and Events-you will extract insights, identify efficiencies, and drive meaningful business improvements. You will also manage a team of analysts, ensuring their work is strategic, impactful and aligned with business priorities. Key Responsibilities Lead, mentor and develop a high-performing team of analysts. Act as the go-to analytics expert within GOP, setting the benchmark for excellence in insight and reporting. Respond to analytics briefs from stakeholders across News UK, delivering actionable insights that support data-informed decisions. Use SQL to manipulate data from our Google BigQuery (GBQ) warehouse for efficient reporting and analysis. Conduct analysis to uncover revenue opportunities through audience behaviour, content performance and partnerships with digital platforms (e.g. Apple, Google, Facebook). Design and maintain dashboards that empower teams across the business with self-service analytics tools. Present clear, compelling insights to non-technical audiences to influence decision-making. Work collaboratively with the News Live events team and Retail/Newsprinters teams to optimise performance, reduce costs and identify areas for innovation. Help shape the analytics roadmap across the GOP, aligning it with broader strategic goals. What We're Looking For Demonstrable experience in a senior analytics role, ideally within media, publishing or a platform-based business. Strong data visualisation skills, particularly using tools like Tableau. Advanced SQL skills and experience working with cloud-based data warehouses (preferably GBQ). Ability to translate complex data sets into simple, commercially relevant insights. Experience analysing engagement and monetisation performance across major platforms (Apple, Google, Facebook). Excellent communication skills with the ability to influence and engage senior stakeholders. Strong strategic thinking and team leadership capabilities. Comfortable working in fast-paced, agile environments with shifting priorities. Desirable Skills Understanding of the digital advertising landscape, including e-commerce, affiliate marketing and commercial partnerships. Experience establishing or significantly scaling an analytics function. A proactive approach to automation and improving analytics workflows. A passion for telling stories through data and making data accessible to a wide range of audiences. If you believe you have the skills and passion to succeed, even if you don't meet every requirement on the list, we encourage you to apply. We value potential just as much as experience and are eager to hear from individuals who are enthusiastic about learning and growing with us. At News UK, we know the value of working together, which is why we operate a hybrid working policy with a minimum of three days a week in the office. Being in the office allows us to collaborate, innovate, and thrive as a team in our vibrant and dynamic workspace. Some roles may require more office-based days depending on the nature of the position, so we encourage you to speak with your recruiter to learn more about what's required for your role. We are News UK : One of the leading media businesses in the UK and Ireland. Our newsbrands include The Times, The Sunday Times, The Sun, The Sun on Sunday and The TLS. Our national broadcast brands include talkSPORT, Times Radio, Talk and Virgin Radio UK, and we have market-leading local radio stations across Ireland. Our world-famous brands provide news, analysis, opinion and entertainment to almost 40 million people each month. Spanning print and pixel, audio and video, events and experiences, our multiplatform brands are home to a plurality of opinion, representing the diverse communities we serve. News UK is wholly owned by News Corp. Life at News Driven by passion, guided by principles and acting with purpose. We represent, reflect and reach the nation, telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information. We represent, reflect and reach the nation, telling the stories that matter most. To ensure these stories resonate with as broad an audience as possible, it is essential that our organisation reflects the diversity of the people we reach. Whether through age, gender, ethnicity, disability, social class or sexuality, we are committed to representing the rich variety of voices that make up our society. And we champion a culture where everyone has the opportunity to contribute and thrive as we continue to innovate and drive long term sustainable growth. This is done through our Diversity Strategy. At News UK, we take pride in our exceptional employee-led networks that bring together individuals with shared interests and create a vibrant sense of community. We believe our networks play a vital role in fostering a collaborative and supportive work culture at News UK. Groups that we support include the African & Caribbean Network, Parents and Carers, and LGBTQ+ group News Is Out, and the Apprentice Society. Benefits Some of our benefits include: Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks Wide range of training available, plus full LinkedIn Learning access Private medical insurance including coverage for pre-existing conditions Discounted gym memberships, free ClassPass at Home, weekly virtual yoga classes 'Bikes for Work' and 'Electric Car' scheme Up to 60% discount on Harper Collins books Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities Access to wellbeing benefits such as EAP, physio/massage and counselling A generous pension scheme with employer contributions of up to 5% 25 days holiday, plus bank holidays and up to 4 volunteering days per year We want to ensure that everyone has the opportunity to perform to their best when applying for a role. If you would like to receive any information in a different way or for us to do anything differently to support you apply for any of our roles please contact us on email protected .
Jul 01, 2025
Full time
Job Description Role: Analytics Manager Location: London Bridge Contract: Permanent About the Team The Group Operations and Platforms (GOP) department provides essential shared services and expert support across all News UK brands. Our remit includes everything from newsprint operations and shared data and analytics services, to accelerating innovation and managing strategic partnerships with major digital platforms such as Apple, Google and Meta. Within GOP, the Data team plays a pivotal role in delivering data-led decision making. We combine analytics, market intelligence and customer insight to ensure we keep the customer at the heart of everything we do. About the Role As Analytics Manager, you will lead the analytics function within GOP, acting as the central point of expertise for all things data. Working closely with cross-functional teams-including Platform Managers, Newsprinters, Retail and Events-you will extract insights, identify efficiencies, and drive meaningful business improvements. You will also manage a team of analysts, ensuring their work is strategic, impactful and aligned with business priorities. Key Responsibilities Lead, mentor and develop a high-performing team of analysts. Act as the go-to analytics expert within GOP, setting the benchmark for excellence in insight and reporting. Respond to analytics briefs from stakeholders across News UK, delivering actionable insights that support data-informed decisions. Use SQL to manipulate data from our Google BigQuery (GBQ) warehouse for efficient reporting and analysis. Conduct analysis to uncover revenue opportunities through audience behaviour, content performance and partnerships with digital platforms (e.g. Apple, Google, Facebook). Design and maintain dashboards that empower teams across the business with self-service analytics tools. Present clear, compelling insights to non-technical audiences to influence decision-making. Work collaboratively with the News Live events team and Retail/Newsprinters teams to optimise performance, reduce costs and identify areas for innovation. Help shape the analytics roadmap across the GOP, aligning it with broader strategic goals. What We're Looking For Demonstrable experience in a senior analytics role, ideally within media, publishing or a platform-based business. Strong data visualisation skills, particularly using tools like Tableau. Advanced SQL skills and experience working with cloud-based data warehouses (preferably GBQ). Ability to translate complex data sets into simple, commercially relevant insights. Experience analysing engagement and monetisation performance across major platforms (Apple, Google, Facebook). Excellent communication skills with the ability to influence and engage senior stakeholders. Strong strategic thinking and team leadership capabilities. Comfortable working in fast-paced, agile environments with shifting priorities. Desirable Skills Understanding of the digital advertising landscape, including e-commerce, affiliate marketing and commercial partnerships. Experience establishing or significantly scaling an analytics function. A proactive approach to automation and improving analytics workflows. A passion for telling stories through data and making data accessible to a wide range of audiences. If you believe you have the skills and passion to succeed, even if you don't meet every requirement on the list, we encourage you to apply. We value potential just as much as experience and are eager to hear from individuals who are enthusiastic about learning and growing with us. At News UK, we know the value of working together, which is why we operate a hybrid working policy with a minimum of three days a week in the office. Being in the office allows us to collaborate, innovate, and thrive as a team in our vibrant and dynamic workspace. Some roles may require more office-based days depending on the nature of the position, so we encourage you to speak with your recruiter to learn more about what's required for your role. We are News UK : One of the leading media businesses in the UK and Ireland. Our newsbrands include The Times, The Sunday Times, The Sun, The Sun on Sunday and The TLS. Our national broadcast brands include talkSPORT, Times Radio, Talk and Virgin Radio UK, and we have market-leading local radio stations across Ireland. Our world-famous brands provide news, analysis, opinion and entertainment to almost 40 million people each month. Spanning print and pixel, audio and video, events and experiences, our multiplatform brands are home to a plurality of opinion, representing the diverse communities we serve. News UK is wholly owned by News Corp. Life at News Driven by passion, guided by principles and acting with purpose. We represent, reflect and reach the nation, telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information. We represent, reflect and reach the nation, telling the stories that matter most. To ensure these stories resonate with as broad an audience as possible, it is essential that our organisation reflects the diversity of the people we reach. Whether through age, gender, ethnicity, disability, social class or sexuality, we are committed to representing the rich variety of voices that make up our society. And we champion a culture where everyone has the opportunity to contribute and thrive as we continue to innovate and drive long term sustainable growth. This is done through our Diversity Strategy. At News UK, we take pride in our exceptional employee-led networks that bring together individuals with shared interests and create a vibrant sense of community. We believe our networks play a vital role in fostering a collaborative and supportive work culture at News UK. Groups that we support include the African & Caribbean Network, Parents and Carers, and LGBTQ+ group News Is Out, and the Apprentice Society. Benefits Some of our benefits include: Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks Wide range of training available, plus full LinkedIn Learning access Private medical insurance including coverage for pre-existing conditions Discounted gym memberships, free ClassPass at Home, weekly virtual yoga classes 'Bikes for Work' and 'Electric Car' scheme Up to 60% discount on Harper Collins books Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities Access to wellbeing benefits such as EAP, physio/massage and counselling A generous pension scheme with employer contributions of up to 5% 25 days holiday, plus bank holidays and up to 4 volunteering days per year We want to ensure that everyone has the opportunity to perform to their best when applying for a role. If you would like to receive any information in a different way or for us to do anything differently to support you apply for any of our roles please contact us on email protected .
Ad Tech Consultant, Ad Tech Solutions, Amazon Ads 広告事業は Amazonの中でも最も急成長している分野の1つです 当社のアドテクノロジ製品群 Amazon DSP(ADSP) Amazon Marketing Cloud(AMC) Amazon Ads APIs を含む は お客様がAmazonならではのメディア オディエンス Eコマス資産を活用して ビジネスに意味のある成果をもたらすことを可能にします Ad Tech Solutions (ATS)は アドテク営業組織の技術ソリュション部門です ATSは APIとAWSサビスを基盤として 大手のお客様がAmazonのアドテクを活用してビジネス目標を達成できるよう支援することをミッションとしています ATSでは このアジア市場の拡張に参画いただくシニアアドテクコンサルタントを募集しています コンバジョントラッキング ファストパティデタのアップロド API開発 AMC SQLクエリのカスタマイズ カスタムオディエンスの構築に関する技術的な課題を解決し お客様のビジネス目標達成を支援していただきます アドテク営業チムと緊密に連携し DSPとAMCの顧客導入を加速させ 広告ROIの向上と投資拡大を推進します お客様の組織のデタアナリスト デタサイエンティスト ITアナリスト 開発者と協力して複雑な技術的課題を解決し 代理店やブランドが戦略的な広告およびデタに関する意思決定を行えるようサポトします お客様のSQLスキルを評価 適応させ 当社製品の使用における時間と価値を最大化することができます 技術的なソリュションに関する議論をリドし お客様のチムと詳細な打ち合わせを行います お客様に合わせたエンゲジメントを主導し AWSテクノロジへの投資と組み合わせたAMCとDSPの統合的な価値を実証します また アドテクコミュニティにおける技術的思想リダとしても活動していただきます これには 教育 ベストプラクティスの共有 ホワイトペパの執筆 お客様との Working Backwards セッションの実施におけるリダ的役割が含まれます カスタマオブセッションを持つアドバイザとして お客様からのフィドバックを収集し エンジニアリングチムやサビスチムと協力しながら 当社のアドテク製品やサビスの方向性を形作る機会も得られます Advertising is one of the fastest growing areas at Amazon. Our Ad Tech suite of products - including Amazon DSP (ADSP), Amazon Marketing Cloud (AMC) and Amazon Ads APIs - allow our customers to leverage Amazon's unique media, audience, and e-commerce assets to drive meaningful results for their business. Ad Tech Solutions (ATS) is the technical solutions arm of our ad tech sales organization. ATS' charter is to help our largest customers achieve their business outcomes with Amazon's Ad Tech, building on our APIs and AWS services. ATS is seeking an Senior Ad Tech Consultant to join our US practice. You will help customers to achieve their business outcomes by solving technical challenges related to conversion tracking, first party data uploads, API development, AMC SQL query customization, and building custom audiences. You will work closely with our Ad Tech Account Executives to accelerate customer adoption of DSP and AMC to increase their advertising ROI and drive more investment. You will help Data Analysts, Data Scientists, IT Analysts, and Developers in our customer's organizations solve complex technical challenges so that their agency or brand can make strategic advertising and data decisions. You will be able to assess and adapt our customers' SQL skills to maximize their time and value in using our products. You'll drive technical solutions discussions, diving deep into the details with customer teams. You'll lead customer-tailored engagements, demonstrating the integrated value of AMC and DSP in combination with their AWS technology investments. You'll also act as a technical thought leader in the ad tech community. This includes playing a lead role in educating, sharing best practices, writing white papers, and running "Working Backwards" sessions with customers. As a customer-obsessed advisor, you'll also have the chance to shape the direction of our ad tech products and services by gathering feedback from customers and collaborating with our engineering and service teams. Key job responsibilities - アドテク営業チムと連携し Amazonのアドテクスイトの価値提案について顧客教育を行い AmazonのアドテクとAWSプラットフォムを基盤とした世界クラスのソリュションを創出するための深い技術的討論と設計演習に参加します - デタおよび分析に関する討論を主導し 顧客ワクショップを設計することで 顧客の技術ニズとビジネス目標に関する専門家となります - 利用と採用を促進します お客様とのエンゲジメントを通じて 顧客がAmazonのメディアプロパティ内外でのより賢明な投資判断に活用できる価値ある洞察を生み出すことを支援します 活性化の成果を測定するため 自身が推進するインプットを継続的にモニタリングします - お客様の代弁者となります 顧客エンゲジメントから得た学びを活かし 広告エンジニアリングチムと協力して 統合およびアドテクノロジのロドマップに反映させます - ベストプラクティス パッケジ製品 認証パス ホワイトペパ ワクショップの作成と提供に貢献します - 本ポジションは米国地域における顧客対応の役割です 必要に応じて顧客先への出張が求められます - In partnership with the ad tech sales team, educate customers on the value proposition of Amazon's Ad Tech Suite and participate in deep technical discussions and design exercises to create world-class solutions built on Amazon's Ad Tech and AWS platforms. - Lead data and analytics discussions and design customer workshops to become an expert on our customer's technical needs and business goals. - Drive usage and adoption. Your customer engagements will result in our customers generating valuable insights that they can use to make smarter investments on - and off - Amazon media properties. You will continuously monitor the inputs you drive to measure the output of activation. - Be a customer advocate. You will take your learnings from customer engagements and work with Advertising engineering teams as input into integration and ad technology roadmaps. - Contribute to the creation and delivery of best practices, packaged offerings, certification paths, white papers, and workshops. - This is a customer facing role within the US region. You will be required to travel to client locations to deliver when needed. A day in the life Department Product Sales (JP /EN ) Job Other (JP /EN ) -What we can achieve for our advertisers (JP /EN ) - Amazon Beauty Festival の舞台裏 (JP ) ADSJP_Team_PS ADSJP_Job_Sales BASIC QUALIFICATIONS - Knowledge of the primary aws services (ec2, elb, rds, route53 & s3) PREFERRED QUALIFICATIONS - Experience and technical expertise (design and implementation) in cloud computing technologies Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 31, 2025 (Updated about 6 hours ago) Posted: May 31, 2025 (Updated about 14 hours ago) Posted: May 30, 2025 (Updated about 18 hours ago) Posted: May 20, 2025 (Updated about 18 hours ago) Posted: May 30, 2025 (Updated about 19 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 01, 2025
Full time
Ad Tech Consultant, Ad Tech Solutions, Amazon Ads 広告事業は Amazonの中でも最も急成長している分野の1つです 当社のアドテクノロジ製品群 Amazon DSP(ADSP) Amazon Marketing Cloud(AMC) Amazon Ads APIs を含む は お客様がAmazonならではのメディア オディエンス Eコマス資産を活用して ビジネスに意味のある成果をもたらすことを可能にします Ad Tech Solutions (ATS)は アドテク営業組織の技術ソリュション部門です ATSは APIとAWSサビスを基盤として 大手のお客様がAmazonのアドテクを活用してビジネス目標を達成できるよう支援することをミッションとしています ATSでは このアジア市場の拡張に参画いただくシニアアドテクコンサルタントを募集しています コンバジョントラッキング ファストパティデタのアップロド API開発 AMC SQLクエリのカスタマイズ カスタムオディエンスの構築に関する技術的な課題を解決し お客様のビジネス目標達成を支援していただきます アドテク営業チムと緊密に連携し DSPとAMCの顧客導入を加速させ 広告ROIの向上と投資拡大を推進します お客様の組織のデタアナリスト デタサイエンティスト ITアナリスト 開発者と協力して複雑な技術的課題を解決し 代理店やブランドが戦略的な広告およびデタに関する意思決定を行えるようサポトします お客様のSQLスキルを評価 適応させ 当社製品の使用における時間と価値を最大化することができます 技術的なソリュションに関する議論をリドし お客様のチムと詳細な打ち合わせを行います お客様に合わせたエンゲジメントを主導し AWSテクノロジへの投資と組み合わせたAMCとDSPの統合的な価値を実証します また アドテクコミュニティにおける技術的思想リダとしても活動していただきます これには 教育 ベストプラクティスの共有 ホワイトペパの執筆 お客様との Working Backwards セッションの実施におけるリダ的役割が含まれます カスタマオブセッションを持つアドバイザとして お客様からのフィドバックを収集し エンジニアリングチムやサビスチムと協力しながら 当社のアドテク製品やサビスの方向性を形作る機会も得られます Advertising is one of the fastest growing areas at Amazon. Our Ad Tech suite of products - including Amazon DSP (ADSP), Amazon Marketing Cloud (AMC) and Amazon Ads APIs - allow our customers to leverage Amazon's unique media, audience, and e-commerce assets to drive meaningful results for their business. Ad Tech Solutions (ATS) is the technical solutions arm of our ad tech sales organization. ATS' charter is to help our largest customers achieve their business outcomes with Amazon's Ad Tech, building on our APIs and AWS services. ATS is seeking an Senior Ad Tech Consultant to join our US practice. You will help customers to achieve their business outcomes by solving technical challenges related to conversion tracking, first party data uploads, API development, AMC SQL query customization, and building custom audiences. You will work closely with our Ad Tech Account Executives to accelerate customer adoption of DSP and AMC to increase their advertising ROI and drive more investment. You will help Data Analysts, Data Scientists, IT Analysts, and Developers in our customer's organizations solve complex technical challenges so that their agency or brand can make strategic advertising and data decisions. You will be able to assess and adapt our customers' SQL skills to maximize their time and value in using our products. You'll drive technical solutions discussions, diving deep into the details with customer teams. You'll lead customer-tailored engagements, demonstrating the integrated value of AMC and DSP in combination with their AWS technology investments. You'll also act as a technical thought leader in the ad tech community. This includes playing a lead role in educating, sharing best practices, writing white papers, and running "Working Backwards" sessions with customers. As a customer-obsessed advisor, you'll also have the chance to shape the direction of our ad tech products and services by gathering feedback from customers and collaborating with our engineering and service teams. Key job responsibilities - アドテク営業チムと連携し Amazonのアドテクスイトの価値提案について顧客教育を行い AmazonのアドテクとAWSプラットフォムを基盤とした世界クラスのソリュションを創出するための深い技術的討論と設計演習に参加します - デタおよび分析に関する討論を主導し 顧客ワクショップを設計することで 顧客の技術ニズとビジネス目標に関する専門家となります - 利用と採用を促進します お客様とのエンゲジメントを通じて 顧客がAmazonのメディアプロパティ内外でのより賢明な投資判断に活用できる価値ある洞察を生み出すことを支援します 活性化の成果を測定するため 自身が推進するインプットを継続的にモニタリングします - お客様の代弁者となります 顧客エンゲジメントから得た学びを活かし 広告エンジニアリングチムと協力して 統合およびアドテクノロジのロドマップに反映させます - ベストプラクティス パッケジ製品 認証パス ホワイトペパ ワクショップの作成と提供に貢献します - 本ポジションは米国地域における顧客対応の役割です 必要に応じて顧客先への出張が求められます - In partnership with the ad tech sales team, educate customers on the value proposition of Amazon's Ad Tech Suite and participate in deep technical discussions and design exercises to create world-class solutions built on Amazon's Ad Tech and AWS platforms. - Lead data and analytics discussions and design customer workshops to become an expert on our customer's technical needs and business goals. - Drive usage and adoption. Your customer engagements will result in our customers generating valuable insights that they can use to make smarter investments on - and off - Amazon media properties. You will continuously monitor the inputs you drive to measure the output of activation. - Be a customer advocate. You will take your learnings from customer engagements and work with Advertising engineering teams as input into integration and ad technology roadmaps. - Contribute to the creation and delivery of best practices, packaged offerings, certification paths, white papers, and workshops. - This is a customer facing role within the US region. You will be required to travel to client locations to deliver when needed. A day in the life Department Product Sales (JP /EN ) Job Other (JP /EN ) -What we can achieve for our advertisers (JP /EN ) - Amazon Beauty Festival の舞台裏 (JP ) ADSJP_Team_PS ADSJP_Job_Sales BASIC QUALIFICATIONS - Knowledge of the primary aws services (ec2, elb, rds, route53 & s3) PREFERRED QUALIFICATIONS - Experience and technical expertise (design and implementation) in cloud computing technologies Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 31, 2025 (Updated about 6 hours ago) Posted: May 31, 2025 (Updated about 14 hours ago) Posted: May 30, 2025 (Updated about 18 hours ago) Posted: May 20, 2025 (Updated about 18 hours ago) Posted: May 30, 2025 (Updated about 19 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Sr. Ad Tech Consultant, Ad Tech Solutions (ATS) Job ID: Amazon Online France SAS - C82 Advertising is one of the fastest growing areas at Amazon. Our Ad Tech suite of products - including Amazon DSP (ADSP), Amazon Marketing Cloud (AMC) and Amazon Ads APIs - allow our customers to leverage Amazon's unique media, audience, and e-commerce assets to drive meaningful results for their business. Ad Tech Solutions (ATS) is the technical solutions arm of our ad tech sales organization. ATS' charter is to help our largest customers achieve their business outcomes with Amazon's Ad Tech, building on our APIs and AWS services. ATS is seeking an Senior Ad Tech Consultant to join our European practice with a focus in France. You will help customers to achieve their business outcomes by solving technical challenges related to conversion tracking, first party data uploads, API development, AMC SQL query customization, and building custom audiences. You will work closely with our Ad Tech Account Executives to accelerate customer adoption of DSP and AMC to increase their advertising ROI and drive more investment. You will help Data Analysts, Data Scientists, IT Analysts, and Developers in our customer's organizations solve complex technical challenges so that their agency or brand can make strategic advertising and data decisions. You will be able to assess and adapt our customers' SQL skills to maximize their time and value in using our products. You'll drive technical solutions discussions, diving deep into the details with customer teams. You'll lead customer-tailored engagements, demonstrating the integrated value of AMC and DSP in combination with their AWS technology investments. You'll also act as a technical thought leader in the ad tech community. This includes playing a lead role in educating, sharing best practices, writing white papers, and running "Working Backwards" sessions with customers. As a customer-obsessed advisor, you'll also have the chance to shape the direction of our ad tech products and services by gathering feedback from customers and collaborating with our engineering and service teams. Key job responsibilities • In partnership with the ad tech sales team, educate customers on the value proposition of Amazon's Ad Tech Suite and participate in deep technical discussions and design exercises to create world-class solutions built on Amazon's Ad Tech and AWS platforms. • Lead data and analytics discussions and design customer workshops to become an expert on our customer's technical needs and business goals. • Drive usage and adoption. Your customer engagements will result in our customers generating valuable insights that they can use to make smarter investments on - and off - Amazon media properties. You will continuously monitor the inputs you drive to measure the output of activation. • Be a customer advocate. You will take your learnings from customer engagements and work with Advertising engineering teams as input into integration and ad technology roadmaps. • Contribute to the creation and delivery of best practices, packaged offerings, certification paths, white papers, and workshops. • This is a customer facing role within the EU region specifically focused on France. You will be required to travel to client locations to deliver when needed. BASIC QUALIFICATIONS Bachelor's degree, or 5+ years of professional or military experience 7+ years in ad tech, marketing technology, or a related field. 7+ years working in a solutions engineering role or consulting organization with proven experience in client facing activities with large, complex enterprise customers 7+ years of technical specialist, design and architecture experience 5+ years of external or internal customer facing, complex and large scale project management experience 3+ years of analytics and database (e.g., SQL, NoSQL, data analytics) experience PREFERRED QUALIFICATIONS AWS Professional level certification 3+ years of cloud based solutions (AWS or equivalent) or on-premise integration experience 3+ years of integration, testing and automation experience 3+ years of software development with object oriented language experience Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: June 7, 2025 (Updated about 3 hours ago) Posted: June 7, 2025 (Updated about 5 hours ago) Posted: April 10, 2025 (Updated about 6 hours ago) Posted: May 21, 2025 (Updated about 6 hours ago) Posted: June 6, 2025 (Updated about 7 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 01, 2025
Full time
Sr. Ad Tech Consultant, Ad Tech Solutions (ATS) Job ID: Amazon Online France SAS - C82 Advertising is one of the fastest growing areas at Amazon. Our Ad Tech suite of products - including Amazon DSP (ADSP), Amazon Marketing Cloud (AMC) and Amazon Ads APIs - allow our customers to leverage Amazon's unique media, audience, and e-commerce assets to drive meaningful results for their business. Ad Tech Solutions (ATS) is the technical solutions arm of our ad tech sales organization. ATS' charter is to help our largest customers achieve their business outcomes with Amazon's Ad Tech, building on our APIs and AWS services. ATS is seeking an Senior Ad Tech Consultant to join our European practice with a focus in France. You will help customers to achieve their business outcomes by solving technical challenges related to conversion tracking, first party data uploads, API development, AMC SQL query customization, and building custom audiences. You will work closely with our Ad Tech Account Executives to accelerate customer adoption of DSP and AMC to increase their advertising ROI and drive more investment. You will help Data Analysts, Data Scientists, IT Analysts, and Developers in our customer's organizations solve complex technical challenges so that their agency or brand can make strategic advertising and data decisions. You will be able to assess and adapt our customers' SQL skills to maximize their time and value in using our products. You'll drive technical solutions discussions, diving deep into the details with customer teams. You'll lead customer-tailored engagements, demonstrating the integrated value of AMC and DSP in combination with their AWS technology investments. You'll also act as a technical thought leader in the ad tech community. This includes playing a lead role in educating, sharing best practices, writing white papers, and running "Working Backwards" sessions with customers. As a customer-obsessed advisor, you'll also have the chance to shape the direction of our ad tech products and services by gathering feedback from customers and collaborating with our engineering and service teams. Key job responsibilities • In partnership with the ad tech sales team, educate customers on the value proposition of Amazon's Ad Tech Suite and participate in deep technical discussions and design exercises to create world-class solutions built on Amazon's Ad Tech and AWS platforms. • Lead data and analytics discussions and design customer workshops to become an expert on our customer's technical needs and business goals. • Drive usage and adoption. Your customer engagements will result in our customers generating valuable insights that they can use to make smarter investments on - and off - Amazon media properties. You will continuously monitor the inputs you drive to measure the output of activation. • Be a customer advocate. You will take your learnings from customer engagements and work with Advertising engineering teams as input into integration and ad technology roadmaps. • Contribute to the creation and delivery of best practices, packaged offerings, certification paths, white papers, and workshops. • This is a customer facing role within the EU region specifically focused on France. You will be required to travel to client locations to deliver when needed. BASIC QUALIFICATIONS Bachelor's degree, or 5+ years of professional or military experience 7+ years in ad tech, marketing technology, or a related field. 7+ years working in a solutions engineering role or consulting organization with proven experience in client facing activities with large, complex enterprise customers 7+ years of technical specialist, design and architecture experience 5+ years of external or internal customer facing, complex and large scale project management experience 3+ years of analytics and database (e.g., SQL, NoSQL, data analytics) experience PREFERRED QUALIFICATIONS AWS Professional level certification 3+ years of cloud based solutions (AWS or equivalent) or on-premise integration experience 3+ years of integration, testing and automation experience 3+ years of software development with object oriented language experience Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: June 7, 2025 (Updated about 3 hours ago) Posted: June 7, 2025 (Updated about 5 hours ago) Posted: April 10, 2025 (Updated about 6 hours ago) Posted: May 21, 2025 (Updated about 6 hours ago) Posted: June 6, 2025 (Updated about 7 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
NOC Engineer Job Description NOC Engineer (Network Operation Centre Engineer) Telent are now looking for a NOC Engineer to join the growing and successful Network Operations Centre team as part of the Network Services division from our Camberley (Surrey) office. If you are someone who has a keen interest in Network Monitoring, Network Troubleshooting & Fixing, and are looking to learn and develop your career further, then this is the right role for you! The role will support a 24/7 Network Operations Centre. The work pattern is based on a 4 days on / 4 days off shift pattern (rotating shifts of 7am-7pm and 7pm-7am). The NOC Engineer role is office based, from our Telent Camberley office (GU15 3YL). The ideal NOC Engineer will work within a tightly knit team who live and breath the Telent Core Values 6 Be Inclusive, Be Customer Focused, Be Collaborative and Taking Responsibility. The NOC Engineer will actively get involved in the monitoring, troubleshooting and fixing of mission-critical networks and infrastructure for a range of customers across the Public Services, Emergency Services space, and Enterprise level customers. You will naturally be intrigued by new emerging technologies, especially across the Networks & Security space, and have the drive to learn and grow. NOC Engineer - What you9ll do: Provide technical support for the Telent Network Services customer base, including troubleshooting, diagnosis, and data analysis. Offer clear and concise communication (both verbal and written), ensuring updates are understandable for all technical levels. Support Telent9s change management process and adhere to organizational policies, prioritizing incidents based on customer business needs and operational impact. Take technical ownership of all Telent incidents to ensure customer satisfaction, including case management and data collection. Notify customers and third parties of technical issues, outages, and remediation statuses. Develop trend analysis and root cause analysis to support real-time Incident / Problem Management. Review performance reports to identify trends and assist the Problem Management process in improving future issue resolution. Collaborate with the Telent Service Desk team to ensure timely updates and adherence to customer Service Level Agreements (SLA9s) and Key Performance Indicators (KPI9s). NOC Engineer - Key requirements: Possess some relevant NOC Engineering experience or experience in a similar environment We are open to applications from anyone with experience from a Service Desk Analyst / Service Desk Engineer role, OR from a troubleshoot and fix background CompTIA A+ (preferred) CompTIA Network+ (desirable but not essential) CCNA or JNCIA-JUNOA (desirable but not essential) CCT / CCST Cisco (desirable but not essential) CompTIA ITF+ (desirable but not essential) Possess a willingness and drive to learn Adaptable to changing situations and able to prioritize workload / urgency of tasks Respect others and the process, and able to work well in a team environment Telent - What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days annual leave, plus bank holidays, and the option to purchase or sell annual leave days each year Company pension scheme Flexible Benefits portal Growth and development opportunities A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward & Discount scheme We9re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focused About Us About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK9s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you9ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You9ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed
Jul 01, 2025
Full time
NOC Engineer Job Description NOC Engineer (Network Operation Centre Engineer) Telent are now looking for a NOC Engineer to join the growing and successful Network Operations Centre team as part of the Network Services division from our Camberley (Surrey) office. If you are someone who has a keen interest in Network Monitoring, Network Troubleshooting & Fixing, and are looking to learn and develop your career further, then this is the right role for you! The role will support a 24/7 Network Operations Centre. The work pattern is based on a 4 days on / 4 days off shift pattern (rotating shifts of 7am-7pm and 7pm-7am). The NOC Engineer role is office based, from our Telent Camberley office (GU15 3YL). The ideal NOC Engineer will work within a tightly knit team who live and breath the Telent Core Values 6 Be Inclusive, Be Customer Focused, Be Collaborative and Taking Responsibility. The NOC Engineer will actively get involved in the monitoring, troubleshooting and fixing of mission-critical networks and infrastructure for a range of customers across the Public Services, Emergency Services space, and Enterprise level customers. You will naturally be intrigued by new emerging technologies, especially across the Networks & Security space, and have the drive to learn and grow. NOC Engineer - What you9ll do: Provide technical support for the Telent Network Services customer base, including troubleshooting, diagnosis, and data analysis. Offer clear and concise communication (both verbal and written), ensuring updates are understandable for all technical levels. Support Telent9s change management process and adhere to organizational policies, prioritizing incidents based on customer business needs and operational impact. Take technical ownership of all Telent incidents to ensure customer satisfaction, including case management and data collection. Notify customers and third parties of technical issues, outages, and remediation statuses. Develop trend analysis and root cause analysis to support real-time Incident / Problem Management. Review performance reports to identify trends and assist the Problem Management process in improving future issue resolution. Collaborate with the Telent Service Desk team to ensure timely updates and adherence to customer Service Level Agreements (SLA9s) and Key Performance Indicators (KPI9s). NOC Engineer - Key requirements: Possess some relevant NOC Engineering experience or experience in a similar environment We are open to applications from anyone with experience from a Service Desk Analyst / Service Desk Engineer role, OR from a troubleshoot and fix background CompTIA A+ (preferred) CompTIA Network+ (desirable but not essential) CCNA or JNCIA-JUNOA (desirable but not essential) CCT / CCST Cisco (desirable but not essential) CompTIA ITF+ (desirable but not essential) Possess a willingness and drive to learn Adaptable to changing situations and able to prioritize workload / urgency of tasks Respect others and the process, and able to work well in a team environment Telent - What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days annual leave, plus bank holidays, and the option to purchase or sell annual leave days each year Company pension scheme Flexible Benefits portal Growth and development opportunities A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward & Discount scheme We9re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focused About Us About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK9s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you9ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You9ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed
MHR International UK Limited
Ruddington, Nottinghamshire
At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR's track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication-all of which we pass on to our customers. MHR is more than just a place to work; it's a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what's most important to you- work that matters. With us, you'll grow, find your flow, and make a lasting difference in your career, your team, and your impact. Your Career: As a Payroll Team Lead, you will have the opportunity to lead and develop a talented team while gaining valuable experience in managing payroll operations. This role offers the chance to refine your leadership skills, from coaching and mentoring Analysts to overseeing the full payroll process, ensuring accurate and timely payments. You will also be instrumental in implementing process improvements and driving the automation of payroll tasks. Your career will grow through the continuous development of your team and the opportunity to contribute to the overall efficiency of payroll services. Your Team: You will supervise and guide a team of Payroll Analysts, providing training, support, and resources to ensure all payroll tasks are completed accurately and on time. You will foster a collaborative environment where open communication and team spirit thrive, working together to address complex queries and resolve issues. Your leadership will be crucial in maintaining the team's performance standards, ensuring tasks are delegated effectively and resourced appropriately. Together, you will drive improvements in payroll operations and create a culture of continuous development. Your Impact: Your leadership will have a direct impact on the accuracy and efficiency of payroll operations, ensuring all customer payments are processed in line with service level agreements and statutory requirements. You will oversee critical processes, from BACS transmissions to data provision for external providers, ensuring smooth and timely payroll execution. By identifying areas for process improvement and supporting the adoption of new systems and procedures, you will help drive operational efficiency. Additionally, your attention to detail in handling complex queries and performance issues will ensure a high standard of service delivery for both internal and external customers, strengthening MHR's reputation for reliability and excellence. Key Skills: Payroll application Relationship building Customer Focus Legislation application Coaching and mentoring People Management Knowledge sharing Active listening Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays Monthly employee recognition program and departmental awards Referral bonus scheme of up to £2,000 Employee-led social events such as running clubs, football teams, book clubs, and bake-offs On-site subsidised restaurants offering a variety of fresh meals daily Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. Job Types: Full-time, Permanent Pay: From £30,000.00 per year Ability to commute/relocate: Nottingham NG11 6JS: reliably commute or plan to relocate before starting work (required) Work authorisation: United Kingdom (required) Work Location: In person
Jul 01, 2025
Full time
At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR's track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication-all of which we pass on to our customers. MHR is more than just a place to work; it's a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what's most important to you- work that matters. With us, you'll grow, find your flow, and make a lasting difference in your career, your team, and your impact. Your Career: As a Payroll Team Lead, you will have the opportunity to lead and develop a talented team while gaining valuable experience in managing payroll operations. This role offers the chance to refine your leadership skills, from coaching and mentoring Analysts to overseeing the full payroll process, ensuring accurate and timely payments. You will also be instrumental in implementing process improvements and driving the automation of payroll tasks. Your career will grow through the continuous development of your team and the opportunity to contribute to the overall efficiency of payroll services. Your Team: You will supervise and guide a team of Payroll Analysts, providing training, support, and resources to ensure all payroll tasks are completed accurately and on time. You will foster a collaborative environment where open communication and team spirit thrive, working together to address complex queries and resolve issues. Your leadership will be crucial in maintaining the team's performance standards, ensuring tasks are delegated effectively and resourced appropriately. Together, you will drive improvements in payroll operations and create a culture of continuous development. Your Impact: Your leadership will have a direct impact on the accuracy and efficiency of payroll operations, ensuring all customer payments are processed in line with service level agreements and statutory requirements. You will oversee critical processes, from BACS transmissions to data provision for external providers, ensuring smooth and timely payroll execution. By identifying areas for process improvement and supporting the adoption of new systems and procedures, you will help drive operational efficiency. Additionally, your attention to detail in handling complex queries and performance issues will ensure a high standard of service delivery for both internal and external customers, strengthening MHR's reputation for reliability and excellence. Key Skills: Payroll application Relationship building Customer Focus Legislation application Coaching and mentoring People Management Knowledge sharing Active listening Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays Monthly employee recognition program and departmental awards Referral bonus scheme of up to £2,000 Employee-led social events such as running clubs, football teams, book clubs, and bake-offs On-site subsidised restaurants offering a variety of fresh meals daily Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. Job Types: Full-time, Permanent Pay: From £30,000.00 per year Ability to commute/relocate: Nottingham NG11 6JS: reliably commute or plan to relocate before starting work (required) Work authorisation: United Kingdom (required) Work Location: In person
This role is part of the rekindle returnship program Note : For more details on rekindle program, pls visit - Amazon's diverse business requires VAT filings in a number of jurisdictions globally. Amazon is seeking an energetic and enthusiastic VAT Compliance Tax Analyst to work in its International Indirect Tax Compliance team based in Bangalore, India. The Amazon Tax Department is a fast-paced, team-focused, and dynamic environment. This position will be responsible (as part of a larger team) for the preparation of EMEA and RoW VAT returns and related filings. This position may also assist in the provision of data to tax authorities and other VAT compliance actions relating to Amazon or third-party sellers. Work may also include some mainstream VAT compliance activities, supporting internal and external audits, and liaising with colleagues in VAT Compliance and Controllership as well as Tax and the wider business - you will need an understanding of financial systems, and technical accounting awareness for this work. You may also be involved in projects that have a VAT compliance impact. You will be expected to take ownership of your activities, identify process improvement opportunities for existing process and controls, and drive positive change across the organisation. Key job responsibilities • Working within the UK Tax Compliance team, the VAT Compliance Analyst will be required to: • Prepare, analyse and submit EMEA and RoW VAT returns and related filings; • Prepare, analyse and submit Intrastat returns as necessary; • Assist with VAT registrations across various jurisdictions; • Assist with VAT compliance queries from Amazon businesses; • Assist in the mapping of VAT processes, and identify areas for improvement and solutions for VAT issues; • Prepare or review month-end VAT account reconciliations; • Provide internal and external audit support, including data analysis; • Provide VAT compliance support to colleagues throughout the business and, in particular, Accounting groups and contributing and driving preparation of Tax Requirement Documents for tech teams; • Participate in cross-functional projects with a priority on automation and in-housing; • Supports business growth and on-boarding of new entities to VAT compliance processes. BASIC QUALIFICATIONS - • Bachelor's degree in tax, accounting, finance, or related field - • 2+ years of experience of working in VAT advisory or VAT compliance function having basic VAT knowledge - • Knowledge of Microsoft Office products at an advanced level, Advanced in MS Excel; - • Business fluent in English PREFERRED QUALIFICATIONS - • other language such as German, French, Spanish, Arabic are beneficial (keep only what is not required only) - • A recognised accounting or tax qualification (CIMA, ACCA, ACA, AAT or similar); - • Able to take ownership of work, implement change, and demonstrate a problem-solving approach; - • Able to work to tight deadlines and under pressure. - • Collaborate team player who is comfortable with a fast paced and dynamic environment Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may be interested in: Posted: January 6, 2025 (Updated 2 months ago) Posted: November 27, 2024 (Updated about 1 month ago) Posted: April 30, 2025 (Updated 18 days ago) Posted: June 25, 2025 (Updated 5 days ago) Posted: April 28, 2025 (Updated about 5 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Jul 01, 2025
Full time
This role is part of the rekindle returnship program Note : For more details on rekindle program, pls visit - Amazon's diverse business requires VAT filings in a number of jurisdictions globally. Amazon is seeking an energetic and enthusiastic VAT Compliance Tax Analyst to work in its International Indirect Tax Compliance team based in Bangalore, India. The Amazon Tax Department is a fast-paced, team-focused, and dynamic environment. This position will be responsible (as part of a larger team) for the preparation of EMEA and RoW VAT returns and related filings. This position may also assist in the provision of data to tax authorities and other VAT compliance actions relating to Amazon or third-party sellers. Work may also include some mainstream VAT compliance activities, supporting internal and external audits, and liaising with colleagues in VAT Compliance and Controllership as well as Tax and the wider business - you will need an understanding of financial systems, and technical accounting awareness for this work. You may also be involved in projects that have a VAT compliance impact. You will be expected to take ownership of your activities, identify process improvement opportunities for existing process and controls, and drive positive change across the organisation. Key job responsibilities • Working within the UK Tax Compliance team, the VAT Compliance Analyst will be required to: • Prepare, analyse and submit EMEA and RoW VAT returns and related filings; • Prepare, analyse and submit Intrastat returns as necessary; • Assist with VAT registrations across various jurisdictions; • Assist with VAT compliance queries from Amazon businesses; • Assist in the mapping of VAT processes, and identify areas for improvement and solutions for VAT issues; • Prepare or review month-end VAT account reconciliations; • Provide internal and external audit support, including data analysis; • Provide VAT compliance support to colleagues throughout the business and, in particular, Accounting groups and contributing and driving preparation of Tax Requirement Documents for tech teams; • Participate in cross-functional projects with a priority on automation and in-housing; • Supports business growth and on-boarding of new entities to VAT compliance processes. BASIC QUALIFICATIONS - • Bachelor's degree in tax, accounting, finance, or related field - • 2+ years of experience of working in VAT advisory or VAT compliance function having basic VAT knowledge - • Knowledge of Microsoft Office products at an advanced level, Advanced in MS Excel; - • Business fluent in English PREFERRED QUALIFICATIONS - • other language such as German, French, Spanish, Arabic are beneficial (keep only what is not required only) - • A recognised accounting or tax qualification (CIMA, ACCA, ACA, AAT or similar); - • Able to take ownership of work, implement change, and demonstrate a problem-solving approach; - • Able to work to tight deadlines and under pressure. - • Collaborate team player who is comfortable with a fast paced and dynamic environment Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may be interested in: Posted: January 6, 2025 (Updated 2 months ago) Posted: November 27, 2024 (Updated about 1 month ago) Posted: April 30, 2025 (Updated 18 days ago) Posted: June 25, 2025 (Updated 5 days ago) Posted: April 28, 2025 (Updated about 5 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
MHR International UK Limited
Ruddington, Nottinghamshire
At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR's track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication-all of which we pass on to our customers. MHR is more than just a place to work; it's a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what's most important to you- work that matters. With us, you'll grow, find your flow, and make a lasting difference in your career, your team, and your impact. Your Career: This role offers a fantastic opportunity to develop your payroll and HR expertise in a fast-paced, supportive environment. As a Payroll Analyst at MHR, you will gain experience in the full payroll process, from start to finish, and support clients across both public and private sectors. Whether you're new to payroll or have experience in administration, our excellent training program will equip you with the skills you need to succeed. This role offers a solid foundation for your career growth, with the chance to develop into a payroll expert and grow within a leading HR solutions provider. Your Team: You will be an integral part of our dynamic Managed Services team, where collaboration is key. Working closely with payroll professionals, you will manage a portfolio of clients and ensure smooth, accurate payroll operations. Our team is supportive and friendly, with a strong culture of collaboration and fun. We work together to tackle challenges and celebrate our successes, building relationships that enhance both our professional growth and workplace enjoyment. Your Impact: As a Payroll Analyst, your work will directly impact the accuracy and timeliness of payroll processing for our clients. By delivering exceptional service, you'll help ensure that clients' payroll runs smoothly, contributing to their operational efficiency. Your attention to detail, customer service, and ability to manage the end-to-end payroll process will create a reliable and efficient payroll experience, leaving clients confident in the services we provide and strengthening MHR's reputation for excellence in the industry. Role Responsibilities: To process and reconcile payroll data for your portfolio of customers. This includes managing PAYE and NI-related adjustments and processing BACS payments. Respond promptly to client inquiries and provide exceptional customer service via phone, email, and other communication channels. Conduct manipulation and validation of incoming payroll data. Utilise attention to detail to identify discrepancies in the data. Manage payroll exceptions and ensure timely resolution to maintain payroll accuracy. Identification of payment or data errors. Efficiently manage your schedule and tasks to prioritise workload and meet deadlines. Provide customers with regular updates and relevant information regarding payroll-related matters. Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays Monthly employee recognition program and departmental awards Referral bonus scheme of up to £2,000 Employee-led social events such as running clubs, football teams, book clubs, and bake-offs On-site subsidised restaurants offering a variety of fresh meals daily Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. Job Types: Full-time, Permanent Pay: From £25,000.00 per year Ability to commute/relocate: Nottingham NG11 6JW: reliably commute or plan to relocate before starting work (required) Work authorisation: United Kingdom (required) Work Location: In person
Jul 01, 2025
Full time
At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR's track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication-all of which we pass on to our customers. MHR is more than just a place to work; it's a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what's most important to you- work that matters. With us, you'll grow, find your flow, and make a lasting difference in your career, your team, and your impact. Your Career: This role offers a fantastic opportunity to develop your payroll and HR expertise in a fast-paced, supportive environment. As a Payroll Analyst at MHR, you will gain experience in the full payroll process, from start to finish, and support clients across both public and private sectors. Whether you're new to payroll or have experience in administration, our excellent training program will equip you with the skills you need to succeed. This role offers a solid foundation for your career growth, with the chance to develop into a payroll expert and grow within a leading HR solutions provider. Your Team: You will be an integral part of our dynamic Managed Services team, where collaboration is key. Working closely with payroll professionals, you will manage a portfolio of clients and ensure smooth, accurate payroll operations. Our team is supportive and friendly, with a strong culture of collaboration and fun. We work together to tackle challenges and celebrate our successes, building relationships that enhance both our professional growth and workplace enjoyment. Your Impact: As a Payroll Analyst, your work will directly impact the accuracy and timeliness of payroll processing for our clients. By delivering exceptional service, you'll help ensure that clients' payroll runs smoothly, contributing to their operational efficiency. Your attention to detail, customer service, and ability to manage the end-to-end payroll process will create a reliable and efficient payroll experience, leaving clients confident in the services we provide and strengthening MHR's reputation for excellence in the industry. Role Responsibilities: To process and reconcile payroll data for your portfolio of customers. This includes managing PAYE and NI-related adjustments and processing BACS payments. Respond promptly to client inquiries and provide exceptional customer service via phone, email, and other communication channels. Conduct manipulation and validation of incoming payroll data. Utilise attention to detail to identify discrepancies in the data. Manage payroll exceptions and ensure timely resolution to maintain payroll accuracy. Identification of payment or data errors. Efficiently manage your schedule and tasks to prioritise workload and meet deadlines. Provide customers with regular updates and relevant information regarding payroll-related matters. Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays Monthly employee recognition program and departmental awards Referral bonus scheme of up to £2,000 Employee-led social events such as running clubs, football teams, book clubs, and bake-offs On-site subsidised restaurants offering a variety of fresh meals daily Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. Job Types: Full-time, Permanent Pay: From £25,000.00 per year Ability to commute/relocate: Nottingham NG11 6JW: reliably commute or plan to relocate before starting work (required) Work authorisation: United Kingdom (required) Work Location: In person
Quantitative Researchers (QR) are key part of JP Morgan's markets business, developing and maintaining sophisticated mathematical models, cutting-edge methodologies and infrastructure to value and risk manage financial transactions. We develop these in Athena, which is a next generation risk, pricing, and trade management platform built in-house at JP Morgan. Job summary: As a Executive Director within Quantitative Research Athena and Analytics team, you will be focusing on cross asset topics ranging from pricing library and market model design, risk frameworks, UI design to high performance computing. Athena is designed to enable rapid innovation on the desk by offering Quantitative Analysts, Risk Managers and Technologists a consistent, cross-asset portfolio of models, frameworks and tools to use in building financial applications. The power of the Athena platform derives from several key technical innovations: a powerful Dependency Graph implementation, a ubiquitous data store called Hydra, a Real-Time Risk Reporting framework, a robust Deal Model, and a forward propagating, event-driven graph called Reactive. Job responsibilities: Developing Athena (Python) analytics software that is used to price and risk manage financial products Designing efficient, scalable and usable cross asset frameworks with the aim of establishing golden standards across all QR streams Optimizing code and business processes, providing expert guidance to desk-aligned quant teams in using frameworks Support of end users of the frameworks, communicating with desk-aligned quant teams and technology groups. Required qualifications, capabilities, and skills: You have a degree in a quantitative field, e.g. computer science, mathematics, engineering, physics You demonstrate outstanding problem solving skills You have excellent software and algorithm design and development skills You are passionate about software design and writing high quality code You demonstrate experience working in pricing libraries and risk management systems You have a good understanding of trade life cycle, MTM, PnL and other processes that govern day to day business operations You have excellent oral and written communication skills Preferred qualifications, capabilities, and skills: You have a knowledge of finance or quantitative finance You have experience writing high quality Python J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Jul 01, 2025
Full time
Quantitative Researchers (QR) are key part of JP Morgan's markets business, developing and maintaining sophisticated mathematical models, cutting-edge methodologies and infrastructure to value and risk manage financial transactions. We develop these in Athena, which is a next generation risk, pricing, and trade management platform built in-house at JP Morgan. Job summary: As a Executive Director within Quantitative Research Athena and Analytics team, you will be focusing on cross asset topics ranging from pricing library and market model design, risk frameworks, UI design to high performance computing. Athena is designed to enable rapid innovation on the desk by offering Quantitative Analysts, Risk Managers and Technologists a consistent, cross-asset portfolio of models, frameworks and tools to use in building financial applications. The power of the Athena platform derives from several key technical innovations: a powerful Dependency Graph implementation, a ubiquitous data store called Hydra, a Real-Time Risk Reporting framework, a robust Deal Model, and a forward propagating, event-driven graph called Reactive. Job responsibilities: Developing Athena (Python) analytics software that is used to price and risk manage financial products Designing efficient, scalable and usable cross asset frameworks with the aim of establishing golden standards across all QR streams Optimizing code and business processes, providing expert guidance to desk-aligned quant teams in using frameworks Support of end users of the frameworks, communicating with desk-aligned quant teams and technology groups. Required qualifications, capabilities, and skills: You have a degree in a quantitative field, e.g. computer science, mathematics, engineering, physics You demonstrate outstanding problem solving skills You have excellent software and algorithm design and development skills You are passionate about software design and writing high quality code You demonstrate experience working in pricing libraries and risk management systems You have a good understanding of trade life cycle, MTM, PnL and other processes that govern day to day business operations You have excellent oral and written communication skills Preferred qualifications, capabilities, and skills: You have a knowledge of finance or quantitative finance You have experience writing high quality Python J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Customer - Contact Centre Specialist (Consultant to Manager) Customer Practice - Contact Centre Specialist (Consultant to Manager) About Baringa: We set out to build the world's most trusted consulting firm - creating lasting impact for clients and pioneering a positive, people-first way of working. We work with everyone from FTSE 100 names to bright new start-ups, in every sector. You'll find us collaborating shoulder-to-shoulder with our clients, from the big picture right down to the detail: helping them define their strategy, deliver complex change, spot the right commercial opportunities, manage risk, or bring their purpose and sustainability goals to life. Our clients love how we get to know what makes their organisations tick - slotting seamlessly into their teams and being proudly geeky about solving their challenges. We have hubs in Europe, the US, Asia and Australia, and we work all around the world - from a wind farm in Wyoming to a boardroom in Berlin. Find us wherever there's a challenge to be tackled and an impact to be made. Our customer practice are looking for an experienced Consultant, Senior Consultant or Manager to join the team. Out Customer team is hiring motivated and talented individuals, from Consultants to Managers: new colleagues to join us and help our clientstransform the way they engage with their customers to drive enduring growth opportunities within their business. From redesigning their customer service experience to re-imagining the role of the contact centre, we help them on their journey to a next generation customer operation, bringing digital and AI capabilities at the heart of their operating model. Our team are passionate about helping clients define and realise the outcomes that will transform their Customer facing businessfrom a strategy, commercial, technology, cultural and organisational perspective. You will be joining our thriving Customer team with a deep customer centric approach, customer service / operational expertise and a good grasp of evolving digital technology and AI, you will be involved inhelping clients progress on their journey to transforming their organisation and delivering a world class customer experience. We are looking for 'Customer experts' who are passionate about: What you will be doing Service Design and Customer Centricity: Applying a customer-centric service design approach to redefine customer journeys, lead customer service strategy, and develop omnichannel interaction models. Leveraging AI to drive CX: Passionate about taking a client's most difficult challenges, identifying solutions and leveraging emerging and market leading AI solutions then implementing to drive enhanced customer and user experience. Reimagining Customer Contact: A desire to improve the customer experience for all through helping clients reimagine their approach to front office customer contact. I.e. designing and delivering new channels, automation AI and improved routing / IVR. Redesigning the Role of the Contact centre: Redesigning customer service capability to help drive intended business outcomes; including the new customer service advisor roles and Op Model in increasingly omnichannel, automated, and data-led environments. Alongside making this a reality through design and deliver of latest contact centre technologies (e.g. CCaaS, CRM, AI) Customer Practice - Contact Centre Specialist (Consultant to Manager) About Baringa: We set out to build the world's most trusted consulting firm - creating lasting impact for clients and pioneering a positive, people-first way of working. We work with everyone from FTSE 100 names to bright new start-ups, in every sector. You'll find us collaborating shoulder-to-shoulder with our clients, from the big picture right down to the detail: helping them define their strategy, deliver complex change, spot the right commercial opportunities, manage risk, or bring their purpose and sustainability goals to life. Our clients love how we get to know what makes their organisations tick - slotting seamlessly into their teams and being proudly geeky about solving their challenges. We have hubs in Europe, the US, Asia and Australia, and we work all around the world - from a wind farm in Wyoming to a boardroom in Berlin. Find us wherever there's a challenge to be tackled and an impact to be made. Our customer practice are looking for an experienced Consultant, Senior Consultant or Manager to join the team. Out Customer team is hiring motivated and talented individuals, from Consultants to Managers: new colleagues to join us and help our clientstransform the way they engage with their customers to drive enduring growth opportunities within their business. From redesigning their customer service experience to re-imagining the role of the contact centre, we help them on their journey to a next generation customer operation, bringing digital and AI capabilities at the heart of their operating model. Our team are passionate about helping clients define and realise the outcomes that will transform their Customer facing businessfrom a strategy, commercial, technology, cultural and organisational perspective. You will be joining our thriving Customer team with a deep customer centric approach, customer service / operational expertise and a good grasp of evolving digital technology and AI, you will be involved inhelping clients progress on their journey to transforming their organisation and delivering a world class customer experience. We are looking for 'Customer experts' who are passionate about: What you will be doing Service Design and Customer Centricity: Applying a customer-centric service design approach to redefine customer journeys, lead customer service strategy, and develop omnichannel interaction models. Leveraging AI to drive CX: Passionate about taking a client's most difficult challenges, identifying solutions and leveraging emerging and market leading AI solutions then implementing to drive enhanced customer and user experience. Reimagining Customer Contact: A desire to improve the customer experience for all through helping clients reimagine their approach to front office customer contact. I.e. designing and delivering new channels, automation AI and improved routing / IVR. Redesigning the Role of the Contact centre: Redesigning customer service capability to help drive intended business outcomes; including the new customer service advisor roles and Op Model in increasingly omnichannel, automated, and data-led environments. Alongside making this a reality through design and deliver of latest contact centre technologies (e.g. CCaaS, CRM, AI) Your skills and experience AI in Service - Experience working with clients in Contact Centre environments, leveraging AI to improve or optimise the customer experience, it's the ability to work with a client provide expertise, best practice and insights to create a tailored solution. CCaaS Design and Implementation - Experience of Contact Centre as a Service (CCaaS) solutions and their functionally (Workforce Management, Omnichannel, Contact Routing etc) across the end-to-end delivery lifecycle to support clients in meeting their needs, i.e. increased agility, customer experience, automation, resilience, innovation and scalability Contact Centre Expertise - Experience in design, deployment and optimising Contact Centre operations ie Complaints, Sales and Service, to drive improved employee and customer satisfaction and operational efficiency. delivery Excellence - Experience as a Delivery Manager / Product Owner working with Agilemethodologies, demonstrating strong leadership and a collaborative mindset. Excellent written and verbal communication skills, interpersonal skills, and well-developed analytical abilities. Proven ability to build lasting client relationships and champion customer centricity. We are looking for motivated customer centric professionals, with firsthand experience of Customer Contact environments and a robust understanding of leading best practice in the front office for today and for tomorrow, and experience of helping clients transform their operation and business to get there. With direct experience of working in a customer environment, you will understand both the tactical and strategic levers to pull to help our clients achieve their desired outcomes. What a career at Baringa will give you So, what's in it for you? The chance to influence and work directly with senior clients in top-tier organisations to improve their performance and business outcomes by better meeting the needs of their customers Promotion is solely based on your own performance, and we give you every opportunity to progress by having four promotional reviews a year You decide on the training you need. We invest in you, to ensure you remain the best in the business You can talk to anyone in the business. There are no barriers, and everyone is accessible, from our Analysts to our Partners Is there a goodwork-life balance? Absolutely.We have implemented a 3-4-5maxpolicy to ensure that you are never away for more than three nights a week, andwe will also give you an out-of-town bonus if you have to stay away. We believe we are a great place to work - and we've won awards to recognise it. We havebeen ranked first as the Best Workplace in the UK by the 'Great Place to Work' awards and had atop six spot for11consecutiveyears. Putting People First. Baringa is a People First company and wellbeing is at the forefront of our culture . click apply for full job details
Jul 01, 2025
Full time
Customer - Contact Centre Specialist (Consultant to Manager) Customer Practice - Contact Centre Specialist (Consultant to Manager) About Baringa: We set out to build the world's most trusted consulting firm - creating lasting impact for clients and pioneering a positive, people-first way of working. We work with everyone from FTSE 100 names to bright new start-ups, in every sector. You'll find us collaborating shoulder-to-shoulder with our clients, from the big picture right down to the detail: helping them define their strategy, deliver complex change, spot the right commercial opportunities, manage risk, or bring their purpose and sustainability goals to life. Our clients love how we get to know what makes their organisations tick - slotting seamlessly into their teams and being proudly geeky about solving their challenges. We have hubs in Europe, the US, Asia and Australia, and we work all around the world - from a wind farm in Wyoming to a boardroom in Berlin. Find us wherever there's a challenge to be tackled and an impact to be made. Our customer practice are looking for an experienced Consultant, Senior Consultant or Manager to join the team. Out Customer team is hiring motivated and talented individuals, from Consultants to Managers: new colleagues to join us and help our clientstransform the way they engage with their customers to drive enduring growth opportunities within their business. From redesigning their customer service experience to re-imagining the role of the contact centre, we help them on their journey to a next generation customer operation, bringing digital and AI capabilities at the heart of their operating model. Our team are passionate about helping clients define and realise the outcomes that will transform their Customer facing businessfrom a strategy, commercial, technology, cultural and organisational perspective. You will be joining our thriving Customer team with a deep customer centric approach, customer service / operational expertise and a good grasp of evolving digital technology and AI, you will be involved inhelping clients progress on their journey to transforming their organisation and delivering a world class customer experience. We are looking for 'Customer experts' who are passionate about: What you will be doing Service Design and Customer Centricity: Applying a customer-centric service design approach to redefine customer journeys, lead customer service strategy, and develop omnichannel interaction models. Leveraging AI to drive CX: Passionate about taking a client's most difficult challenges, identifying solutions and leveraging emerging and market leading AI solutions then implementing to drive enhanced customer and user experience. Reimagining Customer Contact: A desire to improve the customer experience for all through helping clients reimagine their approach to front office customer contact. I.e. designing and delivering new channels, automation AI and improved routing / IVR. Redesigning the Role of the Contact centre: Redesigning customer service capability to help drive intended business outcomes; including the new customer service advisor roles and Op Model in increasingly omnichannel, automated, and data-led environments. Alongside making this a reality through design and deliver of latest contact centre technologies (e.g. CCaaS, CRM, AI) Customer Practice - Contact Centre Specialist (Consultant to Manager) About Baringa: We set out to build the world's most trusted consulting firm - creating lasting impact for clients and pioneering a positive, people-first way of working. We work with everyone from FTSE 100 names to bright new start-ups, in every sector. You'll find us collaborating shoulder-to-shoulder with our clients, from the big picture right down to the detail: helping them define their strategy, deliver complex change, spot the right commercial opportunities, manage risk, or bring their purpose and sustainability goals to life. Our clients love how we get to know what makes their organisations tick - slotting seamlessly into their teams and being proudly geeky about solving their challenges. We have hubs in Europe, the US, Asia and Australia, and we work all around the world - from a wind farm in Wyoming to a boardroom in Berlin. Find us wherever there's a challenge to be tackled and an impact to be made. Our customer practice are looking for an experienced Consultant, Senior Consultant or Manager to join the team. Out Customer team is hiring motivated and talented individuals, from Consultants to Managers: new colleagues to join us and help our clientstransform the way they engage with their customers to drive enduring growth opportunities within their business. From redesigning their customer service experience to re-imagining the role of the contact centre, we help them on their journey to a next generation customer operation, bringing digital and AI capabilities at the heart of their operating model. Our team are passionate about helping clients define and realise the outcomes that will transform their Customer facing businessfrom a strategy, commercial, technology, cultural and organisational perspective. You will be joining our thriving Customer team with a deep customer centric approach, customer service / operational expertise and a good grasp of evolving digital technology and AI, you will be involved inhelping clients progress on their journey to transforming their organisation and delivering a world class customer experience. We are looking for 'Customer experts' who are passionate about: What you will be doing Service Design and Customer Centricity: Applying a customer-centric service design approach to redefine customer journeys, lead customer service strategy, and develop omnichannel interaction models. Leveraging AI to drive CX: Passionate about taking a client's most difficult challenges, identifying solutions and leveraging emerging and market leading AI solutions then implementing to drive enhanced customer and user experience. Reimagining Customer Contact: A desire to improve the customer experience for all through helping clients reimagine their approach to front office customer contact. I.e. designing and delivering new channels, automation AI and improved routing / IVR. Redesigning the Role of the Contact centre: Redesigning customer service capability to help drive intended business outcomes; including the new customer service advisor roles and Op Model in increasingly omnichannel, automated, and data-led environments. Alongside making this a reality through design and deliver of latest contact centre technologies (e.g. CCaaS, CRM, AI) Your skills and experience AI in Service - Experience working with clients in Contact Centre environments, leveraging AI to improve or optimise the customer experience, it's the ability to work with a client provide expertise, best practice and insights to create a tailored solution. CCaaS Design and Implementation - Experience of Contact Centre as a Service (CCaaS) solutions and their functionally (Workforce Management, Omnichannel, Contact Routing etc) across the end-to-end delivery lifecycle to support clients in meeting their needs, i.e. increased agility, customer experience, automation, resilience, innovation and scalability Contact Centre Expertise - Experience in design, deployment and optimising Contact Centre operations ie Complaints, Sales and Service, to drive improved employee and customer satisfaction and operational efficiency. delivery Excellence - Experience as a Delivery Manager / Product Owner working with Agilemethodologies, demonstrating strong leadership and a collaborative mindset. Excellent written and verbal communication skills, interpersonal skills, and well-developed analytical abilities. Proven ability to build lasting client relationships and champion customer centricity. We are looking for motivated customer centric professionals, with firsthand experience of Customer Contact environments and a robust understanding of leading best practice in the front office for today and for tomorrow, and experience of helping clients transform their operation and business to get there. With direct experience of working in a customer environment, you will understand both the tactical and strategic levers to pull to help our clients achieve their desired outcomes. What a career at Baringa will give you So, what's in it for you? The chance to influence and work directly with senior clients in top-tier organisations to improve their performance and business outcomes by better meeting the needs of their customers Promotion is solely based on your own performance, and we give you every opportunity to progress by having four promotional reviews a year You decide on the training you need. We invest in you, to ensure you remain the best in the business You can talk to anyone in the business. There are no barriers, and everyone is accessible, from our Analysts to our Partners Is there a goodwork-life balance? Absolutely.We have implemented a 3-4-5maxpolicy to ensure that you are never away for more than three nights a week, andwe will also give you an out-of-town bonus if you have to stay away. We believe we are a great place to work - and we've won awards to recognise it. We havebeen ranked first as the Best Workplace in the UK by the 'Great Place to Work' awards and had atop six spot for11consecutiveyears. Putting People First. Baringa is a People First company and wellbeing is at the forefront of our culture . click apply for full job details
HR Support Analyst Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the nation's critical digital infrastructures connected and protected. Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all HR System queries. What you'll do: First Line Support First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system. Pro-actively responding to queries, providing accurate information, and resolving issues in a timely manner within service level agreement or escalating to HR Systems Manager when needed. Ensuring excellent customer experiences while assisting to and addressing user concerns. Troubleshooting and Issue Resolution: Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues and implement effective solutions. Providing testing and functionality support; assisting in making changes, ensuring that any updates are implemented correctly, using thorough testing, ensuring that key processes and workflows continue to function effectively and provide required improvements following updates. Support end-to-end testing of new functionalities and processes including planned patch releases, across all HCM modules and integrations. Work closely with stakeholders to test and validate system updates are in working order. Support with the preparation and implementation of mass system data uploads, working with business areas to help upload bulk changes in an efficient manner. Training, Education and Documentation: Create, maintain, and update training materials and process maps, ensuring they are accurate and up to date and aid in user understanding and adoption. Conduct training sessions for colleagues and other departments on new functionalities and conduct refresher sessions as needed. Ensure documentation and user guides are kept up to date following issue resolution, system fixes and planned changes and that relevant users are notified of updates. Assist in change management activities related to system updates. Act as a systems team champion for oracle guided learning guides especially focusing on employee, manager, reporting guides. Act as expert to support and resolve simple system related issues and share knowledge with HR colleagues to empower them in future to resolve these themselves. Act as expert to support, share knowledge and empower HR colleagues to get the best from the HR System and be self- sufficient. Change Management and Project Support: Participate in change management initiatives aiding in the successful adoption of new processes and functionalities. Contribute to continuous improvement projects, providing insights and suggestions for enhancing system functionality and user experience working closely with HR System Champions across the company. Fulfilling any 'super-user' input such as minor changes to organisation structure, screen design and data types as permittable which have been identified through Continuous Improvement Forum or have been raised as enhancement. Provide valuable feedback on system performance, user experience, and potential improvements. Working together with Systems Manager and Compliance team to identify and create systems data retention policy and deletion concept. Support in the creation and maintenance of ad-hoc reports for end users. Key Requirements: Previous HR System experience, specifically Oracle Cloud Applications (Oracle Human Capital Management / Oracle HCM / Oracle Fusion HCM application modules). Experience in writing test scripts, managing testing processes, reporting on test outcomes and UAT completion. Creating reports in Oracle HCM Experience in a similar role providing 1st line support on issues relating to systems Proficient in MS Office suite of software particularly comfortable using Excel to intermediate/advance level. Excellent verbal and written communication skills to interact with users, understand issues, and provide clear solutions. Analytical skills to diagnose and resolve system issues effectively. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video! About Us About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed
Jul 01, 2025
Full time
HR Support Analyst Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the nation's critical digital infrastructures connected and protected. Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all HR System queries. What you'll do: First Line Support First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system. Pro-actively responding to queries, providing accurate information, and resolving issues in a timely manner within service level agreement or escalating to HR Systems Manager when needed. Ensuring excellent customer experiences while assisting to and addressing user concerns. Troubleshooting and Issue Resolution: Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues and implement effective solutions. Providing testing and functionality support; assisting in making changes, ensuring that any updates are implemented correctly, using thorough testing, ensuring that key processes and workflows continue to function effectively and provide required improvements following updates. Support end-to-end testing of new functionalities and processes including planned patch releases, across all HCM modules and integrations. Work closely with stakeholders to test and validate system updates are in working order. Support with the preparation and implementation of mass system data uploads, working with business areas to help upload bulk changes in an efficient manner. Training, Education and Documentation: Create, maintain, and update training materials and process maps, ensuring they are accurate and up to date and aid in user understanding and adoption. Conduct training sessions for colleagues and other departments on new functionalities and conduct refresher sessions as needed. Ensure documentation and user guides are kept up to date following issue resolution, system fixes and planned changes and that relevant users are notified of updates. Assist in change management activities related to system updates. Act as a systems team champion for oracle guided learning guides especially focusing on employee, manager, reporting guides. Act as expert to support and resolve simple system related issues and share knowledge with HR colleagues to empower them in future to resolve these themselves. Act as expert to support, share knowledge and empower HR colleagues to get the best from the HR System and be self- sufficient. Change Management and Project Support: Participate in change management initiatives aiding in the successful adoption of new processes and functionalities. Contribute to continuous improvement projects, providing insights and suggestions for enhancing system functionality and user experience working closely with HR System Champions across the company. Fulfilling any 'super-user' input such as minor changes to organisation structure, screen design and data types as permittable which have been identified through Continuous Improvement Forum or have been raised as enhancement. Provide valuable feedback on system performance, user experience, and potential improvements. Working together with Systems Manager and Compliance team to identify and create systems data retention policy and deletion concept. Support in the creation and maintenance of ad-hoc reports for end users. Key Requirements: Previous HR System experience, specifically Oracle Cloud Applications (Oracle Human Capital Management / Oracle HCM / Oracle Fusion HCM application modules). Experience in writing test scripts, managing testing processes, reporting on test outcomes and UAT completion. Creating reports in Oracle HCM Experience in a similar role providing 1st line support on issues relating to systems Proficient in MS Office suite of software particularly comfortable using Excel to intermediate/advance level. Excellent verbal and written communication skills to interact with users, understand issues, and provide clear solutions. Analytical skills to diagnose and resolve system issues effectively. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video! About Us About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed
