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Jobs Assistant Director of Housing Apply Now Salary £81,174 - £89,956 per annum (pay award pending), plus relocation support Expires 29/06/2025 Company City of York Council Location York, North Yorkshire Job Type Full Time Location:York / Hybrid Contract:Full-time / Permanent Salary:£81,174 - £89,956 per annum (pay award pending), plus relocation support Now is an exciting time to take a leading role in shaping York's housing future. York is a place where big things are happening. From major regeneration schemes and housing developments to clean transport projects, innovative digital infrastructure and award-winning community engagement, we are creating the conditions for people and places to thrive. You'll be empowered to lead in a supportive, values-led culture where collaboration, creativity and improvement are championed at every level. Reporting to the Director of Housing & Communities, the Assistant Director of Housing will lead York's Housing portfolio, ensuring all residents of our beautiful city have access to safe, affordable homes. You will play a vital role in developing and delivering housing services that support the public and vulnerable populations, working closely with the Combined Authority and a wide range of local partners. You will be responsible for overseeing and driving the delivery of housing provision, maintaining rigorous standards to meet current and evolving housing regulations. As City of York Council moves towards a 'one public estate' approach and having approved a new local plan that will unlock housing developments across the city, you will be a key stakeholder in these transformative initiatives. You will lead the housing workforce and deliver the council's housing strategies to: Discharge statutory housing duties related to homelessness, housing allocations, private sector housing, adaptations, and home energy efficiency, alongside statutory landlord services for council homes; Deliver the council's housing development programme. Your specific portfolio will cover: Housing Registration & Options Resettlement Services Temporary Accommodation Building Services and Responsive Repairs Private Sector Enforcement Housing Standards & Adaptations Housing Delivery Housing Strategy and Partnerships Some key accountabilities will be to : Set clear performance targets and develop robust monitoring systems to assess progress against housing strategies and standards set by the Housing Regulator, reflecting local, regional, and national goals. Lead strategic planning across all housing services, including council provision, other landlords, and private sector options, to create sustainable housing solutions for all residents. Monitor and respond proactively to political and external developments to ensure housing strategies meet the council's objectives/council plan, the administration's political ambitions alongside regional devolved and national government /statutory requirements. Ensure that the council's overall housing ambitions are fully integrated into the council's overarching goals and strategic direction. Drive the development and delivery of collaborative programmes with key partners to: o Expand and diversify housing supply to meet current and future needs; o Uphold and enforce high housing standards across all sectors, reinforcing York's reputation as a great place to live; o Reduce homelessness across the city. Oversee the effective management and maintenance of the council's housing stock to ensure well-maintained properties, sustainable tenancies, and safe, thriving communities. Annually set and review ambitious, meaningful performance measures that reflect local priorities and the operating environment. Monitor and analyse key performance data to drive continuous improvement and identify necessary corrective actions. Benchmark performance against industry best practices to maintain high standards Direct, lead and manage the Housing team, budgets, and assets, including the Housing Revenue Account and Business Plan, ensuring financial and operational efficiency. Provide regular briefings and expert advice to the Chief Operating Officer, Director, Executive, and elected members on strategic performance and statutory housing responsibilities, supporting informed decision-making and governance. Apply innovative thinking to build strong relationships, influence complex negotiations, and foster a results-driven, customer-focused culture that delivers cost-effective, high-quality services. Develop and implement community engagement strategies that empower residents to participate in service redesign and explore new delivery models. Collaborate closely with national government bodies-such as the Ministry of Housing, Communities and Local Government, Homes England, and the Housing Regulator-and professional organisations to secure funding, stay informed of emerging trends, and elevate York's profile. Work in partnership with the statutory Children's and Adults Corporate Directors to create housing strategies for vulnerable people, focusing on pathways to reduce homelessness and rough sleeping. York is a modern city, and we adopt modern working practices, this enables us to visibly lead services in York and really know and understand our great city and our communities, whilst practicing effective hybrid working to maximise our efficiencies. In practice this typically results in working within the city 2 to 3 days per week. York is well-connected and only 2 hours from London and Edinburgh on the main train line. In the Housing & Communities Directorate we work across 2 sites so the expectation is that some office time will be split between our city centre headquarters in West Offices opposite the railway station and the Depot at Hazel Court on the edge of the City Centre (within walking/cycling distance). About City of York Council Come and join our team At City of York Council we are focused on four core principles at the centre of everything we do:Equalities, Affordability, Climate and Health and Wellbeing. OurOne City, for all, the City of York Council's Council Plan ( ), sets a strong ambition to increase opportunities for everyone living in York to live healthy and fulfilling lives, and supports our 10 year plan. We have started the decade long journey of our10-year plan , which sets a clear vision for the city. By 2032 we will be a city that is vibrant, prosperous, welcoming and sustainable, where everyone can share and take pride in its success. Our 10 year strategies underpin this plan and includethe Climate Change Strategy , theHealth and Wellbeing Strategy and theYork Economic Strategy . Our strategies also have a strong alignment to the Combined Authority priorities. This in turn offers the opportunity for this role to play a key part in achieving many of the Council Plan objectives and to work closely with Executive and Corporate Management Team to shape and steer the council to achieve its ambition. We had already made a commitment to developing 600 new homes across York in Council owned sites and this is set out in ourHousing Delivery Programme , and have now committed to an additional 250 1 bed tenancies with other providers across the city to deliver Housing First, and expansion of social housing and the delivery of more affordable homes. OurHomelessness and Rough Sleeping Strategy will seek to enlist partners, stakeholders and citizens in a plan to make homelessness rare, brief and non-recurring. The council'sHousing Charter vision of One Team, Healthy Homes, Better Lives and principles including We Think Forward, We Think Together and We Think You are embedded within the person- centred, partnership based and wellbeing focused approach taken in this Strategy. Our key Homelessness and Rough Sleeping objectives are; to build on existing successful delivery and partnership to make homelessness rare, brief and non-recurring; Supported by an action plan focussed on key priorities and investment opportunities, including Housing First led system transformation, more affordable homes for client groups with and without children, and high-quality homelessness prevention services. Our strategy provides a basis for partnership work and strategic partnership development; Progress during 2018-23 informs the identification of needs to build on; Implement enhanced performance monitoring, data and governance frameworks. Building independence is a core principle of support provision, with services designed to develop people's skills and capacities and to avoid creating dependence. Delivery and outcome monitoring of a distinct offer dependent on local connection status, with specialist pathways developed for individuals with a local connection to the City of York. Alternative resolution options such as supported reconnection with another locality are provided for individuals without local connection status. It may be noted that local connection has a broad definition and encompasses for example, people fleeing domestic abuse who would not be a safe in another area. Our new10-year Economic Strategy sets out to improve living standards and livelihoods for all of York's residents and businesses. We aim to do this through increasing productivity, raising earnings, and maintaining our skills advantage. Building on York's strengths as a leading economy in the North of England . click apply for full job details

Housing Options Team Leader - Preston (Temporary Contract) Location: Preston, Lancashire (Hybrid working may be considered) Contract Length: 6 months Rate: Competitive (Inside IR35) Start Date: ASAP Are you an experienced Housing Options professional ready to step into a leadership role? We're working with a local authority in Preston looking to appoint a Housing Options Team Leader on a temporary basis. Role Overview: You'll be responsible for leading and supporting a team of Housing Options Officers who deliver homelessness prevention and housing advice services in line with the Homelessness Reduction Act 2017. This is a great opportunity to make a meaningful impact and support vulnerable residents across the borough. Key Responsibilities: Lead day-to-day operations of the Housing Options team. Oversee complex cases, including homelessness assessments and decisions. Ensure statutory compliance and quality of service delivery. Support and develop staff through supervision and guidance. Liaise with internal departments, landlords, and support services. What We're Looking For: Proven experience in a similar housing role within a local authority. Strong working knowledge of homelessness legislation (HRA 2017). Previous supervisory or team leadership experience. Excellent communication, decision-making, and case management skills. If you're available and interested, or would like more information, please get in touch today. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.

Housing Options Officer - Hampshire (Temporary Contract) Location: Hampshire (Hybrid working considered) Contract Length: 6 months Rate: Competitive (Inside IR35) Start Date: ASAP A local authority in Hampshire is seeking an experienced Housing Options Officer to join their team on a 6-month temporary contract . This is a great opportunity to play a key role in preventing homelessness and supporting vulnerable residents in the community. Role Overview: You will provide frontline advice and support in accordance with the Homelessness Reduction Act 2017 , carrying out assessments, drafting and maintaining Personalised Housing Plans (PHPs), and delivering sustainable housing solutions. Key Responsibilities: Complete statutory homelessness assessments and issue Section 184 decisions. Develop and review Personalised Housing Plans with applicants. Offer tailored advice on housing options, tenancy sustainment, and homelessness prevention. Build effective working relationships with private landlords, housing providers, and partner agencies. Maintain up-to-date and accurate casework in line with legislation and internal procedures. Requirements: Previous experience in a similar Housing Options or Homelessness Officer role within a local authority. Strong working knowledge of the Homelessness Reduction Act and related legislation. Experience managing complex caseloads in a high-demand environment. Familiarity with housing systems such as Locata, Jigsaw, or similar is desirable. Excellent communication, decision-making, and negotiation skills. If you're available immediately or coming to the end of a contract and looking for your next opportunity in Hampshire, please get in touch to find out more. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.

Housing Options Officer - West Midlands (Temporary Contract) Location: West Midlands (Hybrid working may be available) Contract Length: 6 months Rate: Competitive (Inside IR35) Start Date: ASAP A local authority in the West Midlands is looking to appoint an experienced Housing Options Officer to join their team on a 6-month temporary basis . This is an excellent opportunity for a proactive and knowledgeable housing professional to support residents facing homelessness and housing difficulties. Role Overview: The successful candidate will provide front-line advice and support to applicants under the Homelessness Reduction Act 2017 , carrying out assessments, developing Personalised Housing Plans (PHPs), and working toward positive housing outcomes. Key Responsibilities: Conduct detailed homelessness assessments and make legally sound decisions. Develop and monitor Personalised Housing Plans. Provide advice on housing options, homelessness prevention, and tenancy sustainment. Work in partnership with landlords, support services, and internal teams to prevent homelessness. Maintain accurate records in line with statutory requirements and internal procedures. Requirements: Recent experience in a Housing Options or Homelessness Officer role within a local authority. Strong knowledge of the Homelessness Reduction Act and related legislation. Confident in managing a varied caseload and making Section 184 decisions. Proficient in using housing systems and case management tools. Excellent communication and negotiation skills. If you're immediately available and looking for your next role in Housing Options, we'd love to hear from you. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.

An experienced Housing Advice/ Prevention/Homelessness Assessment Officer who can hit the ground running. Candidate will be expected to be part of the Housing Options Rough Sleepers Team, completing assessment, and carrying out respective prevention and relief work. and managing a varied caseload Knowledge of Part VII Housing Act 1996, Homelessness Reduction Act and other relevant legislation and statute is required along with experience of carrying out homelessness enquires, casework and drafting s184 decision letters. Candidates will be required to demonstrate they have practical experience of delivering in a pressurised Housing Options Services and is manage the multiple demands and pressures of the service. Hillingdon Offers flexible working arrangements. Candidate should expect to be office based 50% of the time once they have completed an office-based induction period which normally takes two to four weeks to complete depending on level of competency. Office hours are 9.00am - 5.00pm Housing Advice & Homeless Prevention Officer Housing Advice & Homeless Prevention Officer Housing Advice & Homeless Prevention Officer Housing Advice & Homeless Prevention Officer Housing Advice & Homeless Prevention Officer Housing Advice & Homeless Prevention Officer

Senior Asylum & Review Housing Options Officer Rugby Contract £30 per hour Limited paid via Umbrella Company inside IR35 Our client is looking for an experienced Senior Asylum & Review Housing Options Officer. This temporary role offers an excellent opportunity for a skilled professional to make a real difference in the lives of those in need of housing support and asylum services. You will be responsible for managing complex cases, conducting reviews, and providing high-quality housing advice to vulnerable individuals. Key Responsibilities: - Assess and review housing options for individuals seeking asylum and vulnerable residents, ensuring all recommendations are in line with council policies and regulations. - Handle complex cases, providing clear guidance on housing rights, homelessness prevention, and support pathways. - Conduct thorough reviews of decisions made within the housing options service, ensuring compliance with legal standards. - Work collaboratively with internal departments and external partners to offer comprehensive support and solutions. - Attend office once or twice a week, with flexibility for remote work. Requirements: - Proven experience in housing options, homelessness prevention, or asylum support services. - Strong understanding of relevant housing legislation, particularly in relation to asylum and immigration. - Excellent case management skills with the ability to handle sensitive and complex cases. - Effective communication and interpersonal skills, with a commitment to providing compassionate and high-quality service. PLEASE ONLY apply if you have the necessary skills, experience and expertise. The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer.

Do you have experience as a housing coordinator? Do you want to work with a knowledgeable team of peers to help reduce the number of people in temporary accommodation? I'm excited to be able to recruit for Enfield Council who are looking for an experienced applicant to join an expanding move-on team! As a Housing Coordinator in the move on team you will be working with those already in temporary accommodation with the goal of moving them to their very own personal accommodation. Because of this, you will be at the very fore front of reducing the number of homeless or vulnerable people within your community. Main Duties Include: Provide a quality service of housing options, advice, and homeless prevention casework to fulfil the authority's statutory function to prevent homelessness in accordance with Housing Act 1996. Ensure the robust processing of homeless applications and appropriate accurate and quality advice is given to prevent all aspects of homelessness. Use all available homelessness prevention tools to sustain tenancies or secure suitable, affordable accommodation. Provide a comprehensive statutory service of advice and assistance to all non-priority homeless cases including rough sleepers in accordance with s.192 Housing Act 1996. Have experience with various tools to prevent homelessness such as: HomeFinder Scheme, Discretionary Hardship Payments, and court representation to prevent homelessness. This role is great for anyone who wants to hit the ground running and get on with work from day one, whilst always improving your skills and knowledge. If you have experience in the desired areas then apply today!

A Local Authority is looking for a Homelessness Prevention Officer to join their team on a minimum 6-month contract, with the potential for extension. You will play a crucial role in assessing housing needs, preventing homelessness, and providing housing advice to applicants. This includes: Assessing and responding to homelessness applications under the Homelessness Reduction Act 2017 and Part VII of the Housing Act 1996. Writing S184 decision letters and Personal Housing Plans (PHPs). Providing housing options advice, including tenancy sustainment, welfare reform support, and negotiation with landlords and lenders. Managing temporary accommodation placements and seeking solutions to prevent homelessness. Triaging cases for Asylum Seekers and Refugees. Liaising with Private Landlords and conducting Affordability Assessments. Experience Required: Strong working knowledge of HRA 2017, Part VII of the Housing Act 1996, and landlord & tenant law. Experience handling homelessness cases and making legally sound decisions. Prior experience with Locata or working within a Kent Local Authority is highly desirable. Ability to work independently and as part of a small, supportive team in a rural setting. You will only be needed in the office a competitive 2 days a week, which is highly desired and offers an excellent work-life balance with a highly competitive rate. The position also offers excellent opportunities for future employment, getting you involved in strategic discussions to reduce temporary accommodation reliance across the district. If this role is of interest to you, please email me your most up to date CV or call (phone number removed). Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.

About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. About The Role This is an exciting opportunity to join Homelessness, Independence and Preventative Services, Property Procurement Accommodation Service, which adopts a preventative approach across the housing, health and social care agendas. Your primary focus will be to work with private landlords and agents to acquire new properties that are suitable to prevent or resolve homelessness. You must be professional, energetic and enthusiastic as we are interested in what you can bring to help us improve and develop our services to support landlords and agents letting out their properties to some of our most vulnerable residents. You must be able to learn and develop your knowledge required for this role and be able to travel independently around the Borough. About The Team You'll Be Working In This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes. You will provide expert property advice and support service to existing and prospective private rented sector landlords within the PSL portfolio and lead on lease renewals and increase the supply of housing accommodation through acquiring properties in the private rented sector. You provide a combination of customer facing contact with landlords, managing agents and residents in person, You will support landlords resolve tenancy issues while also identifying tenants at risk of homelessness. You will work collaboratively across the service and with other professionals to achieve individual outcomes for residents while supporting the shared goals of the council. You will be the single point of contact for Children & Adult social care to help to help accommodation needs to social care cohorts and be responsible to lead on other joint partnerships to deliver financial efficiencies corporately for the Council. You will assist in the negotiation with Senior PRS Acquisition Officers and options with owners and landlords for acquiring properties under the Council's Private Sector Leasing (PSL), Direct Lets (DL), Housing Association Leasing Schemes (HALS/HALD), Buy Back Scheme (BBS), HMOs and Bed and Breakfast (B&B). About You You have experience of working in a customer orientated environment involving complex and diverse client groups and can understand and apply relevant legislation in your day-to-day work, including landlord and tenant law, homelessness and welfare benefits, while effectively managing customer expectations. You are an excellent communicator to engage effectively with a broad range of people to influence, negotiate, persuade, building trusting relationships and devising value for money solutions to complex problems. You act with integrity, take personal responsibility, work well under pressure and handle stress effectively while maintaining high levels of motivation and enthusiasm to secure new business opportunities using proactive and creative solutions. You work independently, proactively and flexibly, while being highly organised to prioritise conflicting demands, making effective use of IT systems to record concise, factual, information and data. You are a high performing individual who works collaboratively with others, adapting to meet a range of changing needs while achieving targets and service objectives and make the team the very best it can be. If the points below resonate with you, we'd love you to put in an application: Are you passionate about customer services? Are you an experienced homelessness professional? Are you looking to working in a forward thinking and progressive housing department? Qualifications: HHSRS Trained Desirable. Essential for The Role: Basic DBS Closing date: 10 March 2025.

Job Title: Senior Asylum & Review Housing Options Officer Location: Rugby Borough Council Rate: 30 per hour Working Hours: 37 hours Assignment Duration: Full-time, 3 months (potential for extension) Hybrid Working: Once or twice a week in the office About the Role Rugby Borough Council is seeking an experienced Senior Asylum & Review Housing Options Officer to join our Housing Options team. This temporary role offers an excellent opportunity for a skilled professional to make a real difference in the lives of those in need of housing support and asylum services. You will be responsible for managing complex cases, conducting reviews, and providing high-quality housing advice to vulnerable individuals. Key Responsibilities: - Assess and review housing options for individuals seeking asylum and vulnerable residents, ensuring all recommendations are in line with council policies and regulations. - Handle complex cases, providing clear guidance on housing rights, homelessness prevention, and support pathways. - Conduct thorough reviews of decisions made within the housing options service, ensuring compliance with legal standards. - Work collaboratively with internal departments and external partners to offer comprehensive support and solutions. - Attend office once or twice a week, with flexibility for remote work. Requirements: - Proven experience in housing options, homelessness prevention, or asylum support services. - Strong understanding of relevant housing legislation, particularly in relation to asylum and immigration. - Excellent case management skills with the ability to handle sensitive and complex cases. - Effective communication and interpersonal skills, with a commitment to providing compassionate and high-quality service. If you are passionate about making a difference and have the experience to succeed in this role, we would love to hear from you.

Spencer Clarke Group are seeking a Housing Options Officer for a local authority client based in Berkshire. In this role, you will assess homelessness applications, make decisions under the Homelessness Reduction Act and Housing Act 1996, and provide tailored housing solutions to individuals at risk of homelessness. Key Duties: Assess homelessness applications and make decisions in line with the Homelessness Reduction Act and Housing Act 1996. Provide tailored housing advice and create action plans to resolve housing issues for individuals at risk of homelessness. Coordinate temporary accommodation and homelessness prevention measures, working closely with clients and external partners. Maintain accurate case records and ensure all decisions comply with legal and council procedures. Qualifications and Experience: The successful candidate will have the following skills / experience: Experience assessing applications under the Homelessness Reduction Act and Housing Act 1996. Providing housing advice and creating tailored action plans for individuals at risk of homelessness. Managing a caseload and making informed decisions under pressure. Working with vulnerable clients and external agencies to provide effective homelessness prevention and support. What's on offer: Salary: 28+ph may negotiate higher for exceptional candidates, based on experience Contract type: 3-6, months minimum, with a high likelihood of extension Hours: Monday to Friday, 37 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCG3

JOB TITLE: Specialist Support Officer LOCATION: Ealing, West London, Hybrid working (3 days office, 2 days remote) PAY RATE: 21.33 PAYE / 27.75 Umbrella per hour START DATE: ASAP DURATION/Hours: 3-month initial contract/ 35 hours a week IR35 STATUS: Inside PURPOSE OF ROLE: To carry out assessments to identify housing related support needs of vulnerable clients. To identify the relevant floating support provider or supported accommodation to meet the client's needs. To refer the assessed clients to appropriate Supporting People funded Services Offering an advisory and sign posting service KEY ACCOUNTABILITIES: 1. To complete the Specialist Assessment form in order to identify the housing related needs and to risk assess the client, this may be the first official point of contact for all LBE vulnerable client groups and both statuary and non-statuary services 2. To carry out the assessment a mutual agreeable environment, this will include working in the community. 3. To information gather, and liaise the housing support process with the appropriate internal and external services, along-side social networks i.e., family/carers, to enable an effective and thorough assessment. 4. Work jointly with Housing Dept and supported accommodation providers to develop and maximise the take up of a range of effective housing solutions to ensure effective movement through supported housing into independent accommodation. 5. To refer clients to appropriate floating support or supported accommodation providers based on Specialist assessment. 6. To assist clients in identifying support needs and future goals and to sign post to services to meet those needs 7. To carry out specific admin tasks and record transactions in line with project procedures. 8. To attend seminars/training sessions as required in order to maintain an up to date level of knowledge in order to discharge the duties of the post with an optimum level of effectiveness. 9. To work with clients presenting a range of risks and needs from low to high in adherence to the lone working and health and safety policy. 10. To assist clients to maintain an active link with their external support agencies and to work alongside, develop and maintain contacts with relevant bodies, holding three-way meetings. 11. Carry out all functions in a manner consistent with the Council's policies on Customer Care 12. To participate in the provision of reports on cases for use in ombudsman enquiries, internal and external appeals and complaints. To also assist in ombudsman enquiries. 13. To allocate limited resources based on assessment and in line with strategic priorities 14. To assist in move - on including bidding and accompanied viewings if required. 15. Ability skills and knowledge to work on an Emergency Duty Rota. Experience of managing emergency situations with a variety of different clients groups in a housing context 16. To promote a housing options approach to service delivery working jointly with housing teams to maximise homelessness prevention and the take up of a range of short and long-term solutions to meet housing need 17. To advise applicants, providers, and other professionals about the assessment and rehousing process, to promote and explain the housing options available, and to ensure realistic expectations which maximise take-up of offers, customer satisfaction and efficiency of the allocations process. To inform all parties of offers of accommodation or of rejection of nominations and to advise on the implications of decisions. 18. Reply to telephone and written enquiries from service users, internal and external providers and their representatives, giving them advice and information. 19. To assist in the training (Shadowing) of new and existing staff in the area of Specialist Support 20. Promote and implement the Council's policies on Equal Opportunities, Diversity and Health and Safety by delivering, upholding and encouraging the highest standards of behaviour. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

We are seeking a proactive and compassionate Homeless & Housing Solutions Officer to support individuals and families at risk of homelessness. You will play a vital role in delivering housing advice, homelessness prevention, and tenancy sustainment while ensuring compliance with the Homelessness Reduction Act 2017. This role involves assessing homelessness applications, developing Personal Housing Plans (PHPs), and working with landlords, housing providers, and support services to secure sustainable housing solutions. Key Responsibilities Provide expert advice on housing options, tenancy rights, and homelessness prevention strategies. Work closely with applicants to create Personal Housing Plans (PHPs) and explore all available housing solutions. Assist clients in securing private rented accommodation, social housing, and supported housing. Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring compliance with the Homelessness Reduction Act 2017. Make legally sound eligibility, homelessness, priority need, intentionality, and local connection assessments. Issue S.184 decision letters and ensure accurate case recording. Work with landlords, housing associations, social services, domestic abuse support agencies, and welfare benefits teams to support clients. Ensure safeguarding concerns are identified and appropriate referrals are made. About You Previous experience in homelessness prevention, housing options, or tenancy sustainment. Strong knowledge of housing law, homelessness legislation, and welfare benefits. Experience managing complex casework and working with vulnerable individuals. Excellent communication and negotiation skills to engage with tenants, landlords, and stakeholders. Ability to interpret and apply housing legislation effectively. Strong problem-solving and decision-making abilities. Housing-related qualification (CIH Level 3/4) or equivalent experience in housing advice and case management. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

We are seeking a proactive Housing Solutions Officer to provide specialist housing advice, homelessness prevention, and casework management in line with the Homelessness Reduction Act 2017. This role is critical in supporting residents at risk of homelessness, offering tailored housing solutions, and ensuring compliance with statutory duties. You will work with a diverse caseload, including those facing eviction, domestic abuse survivors, and individuals with complex housing needs, securing long-term sustainable accommodation through prevention, relief, and housing options strategies. Key Responsibilities Deliver comprehensive, person-centred housing advice to prevent homelessness. Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring decisions comply with the Homelessness Reduction Act 2017. Assess applications under the prevention and relief duties, issuing S.184 decision letters where required. Identify and address safeguarding concerns, making referrals to support services as necessary. Work collaboratively with social services, mental health teams, domestic abuse support agencies, and benefits advisors to assist vulnerable clients. Support clients in accessing welfare benefits, discretionary housing payments, and other financial assistance. About You Experience working in homelessness prevention, housing options, or housing casework. Strong understanding of housing law, Homelessness Reduction Act 2017, and welfare benefits. Experience managing complex homelessness and tenancy sustainment cases. Excellent communication and negotiation skills to engage with landlords, tenants, and support services. Ability to interpret and apply housing legislation to support decision-making. Strong problem-solving and case management skills, with experience handling high-volume workloads. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Job Description: We are seeking a knowledgeable and empathetic Housing Advice & Homelessness Prevention Officer to join our Housing Services team. This role focuses on providing expert housing advice, supporting individuals at risk of homelessness, and helping them find sustainable solutions. You will be a key point of contact for individuals seeking housing advice and will play an important role in homelessness prevention. Key Responsibilities: Provide comprehensive housing advice and information to individuals and families at risk of homelessness, including their rights and available housing options. Undertake assessments to identify housing needs and risk factors, developing personalized action plans to prevent homelessness. Work with clients to explore preventative solutions, such as debt management, tenancy mediation, and referrals to support services. Provide support to individuals facing eviction, negotiating with landlords and other parties where appropriate to prevent the loss of accommodation. Assist clients in applying for housing assistance, temporary accommodation, and other services to stabilize their housing situation. Liaise with local agencies, landlords, and external partners to ensure the effective delivery of housing advice and services. Develop and maintain a detailed understanding of housing legislation, policies, and local housing options. Maintain accurate and up-to-date records of client interactions, case progress, and outcomes. Provide support with housing applications, including the completion of paperwork and the identification of suitable housing solutions. Promote awareness of homelessness prevention services and housing support programs within the community. Advocate for clients to ensure they receive appropriate support, services, and housing opportunities. Stay informed about changes to housing law, government policies, and local authority regulations.

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in East Hertfordshire who are looking to appoint a Housing support worker for the 3 months ongoing, at the rate of 14.15 per hour umbrella Job responsibilities Provide one-on-one support to individuals experiencing homelessness or threatened with homelessness, reviewing their personalised housing plan (PHP) that has been created with the applicant and their housing options caseworker. Helping applicants that are owed a prevention or relief duty to take the reasonable steps in their PHP to find suitable accommodation and the steps that they should take and the council should take to prevent and relieve their homelessness. Assist clients in accessing private rented and supported accommodation. Help them to access the relevant support services, such as health care and employment, and help them to engage with support services. Help clients with the completion of housing register applications, benefit claims, and other necessary help with documentation. Liaise with external agencies, including health care providers and charities, to ensure clients receive the support they need. Ensure accurate case notes are updated and records are kept in line with our legal duty and organisational requirements. Work in collaboration with other staff members and departments to improve service delivery and outcomes for individuals experiencing homelessness. This role will be working with a single homeless cohort, with a focus on people with multiple disadvantages. Working alongside the Housing Options case officers. Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

My client is seeking a dedicated Housing Applications Officer to join their Housing Needs and Support division. This role is crucial in ensuring that service users have access to affordable housing through the Homesearch bidding scheme. You will be responsible for processing housing applications, verifying documentation, and providing guidance on housing options in line with council policies and housing legislation. The successful candidate will have experience in processing housing applications for a local authority, who understands the relationship between the decisions they make and that of the Housing Allocations scheme which governs them. You will also need experience in dealing with decisions that require both efficiency and/or application of an allocations scheme. The role is hybrid and requires office presence 3 x a week. The Role Assess and register housing applicants, determining eligibility for the Homesearch bidding scheme based on council policies and relevant housing legislation. Provide detailed advice to service users and external agencies on housing priorities and alternatives, ensuring clear guidance aligned with the council's allocations scheme. Work with internal departments to deliver training and support on housing registration processes. Assist in the development of fraud prevention measures, referring cases to relevant authorities when necessary. Maintain and update the housing application database, ensuring accurate records and generating performance reports. Address and resolve enquiries and complaints from the public, agencies, and senior management. The Ideal Candidate Strong knowledge of housing legislation, local authority lettings schemes, and homelessness duties. Experience with Northgate is essential Proven experience in administration, data input, and statistical reporting. Experience in delivering services to individuals in housing need. Strong organizational skills with the ability to meet deadlines. Excellent communication skills, both written and verbal, with the ability to listen actively and respond to queries sensitively. Ability to work effectively with diverse groups and maintain accurate records. Candidates must have the right to work in the UK to be considered for this role What you need to do now: If you are interested in this role and fit the criteria above, please send us your application today. If you have any questions about the vacancy please click APPLY NOW If you do not hear from us within 48 hours of applying, your application has been unsuccessful. FOOTNOTE: If you feel that you are right for this job technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for jobs very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current job for now, we always welcome calls from Housing professionals keen to make their introductions for future months or years. Our specialist team has a combined 100+ years' experience in this market. Please call Zubair at Carrington West on (phone number removed) for more information. By applying for this position you are agreeing for Carrington West to hold and process your personal data in accordance to our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage you wish to withdraw your consent please contact us.

A Local Authority is looking for a Housing Advice & Homelessness Prevention Officer to join their team on a minimum 3-month contract , with the potential for extension. You will play a crucial role in assessing housing needs, preventing homelessness, and providing housing advice to applicants. This includes: Assessing and responding to homelessness applications under the Homelessness Reduction Act 2017 and Part VII of the Housing Act 1996 . Writing S184 decision letters and Personal Housing Plans (PHPs) . Providing housing options advice , including tenancy sustainment, welfare reform support, and negotiation with landlords and lenders. Managing temporary accommodation placements and seeking solutions to prevent homelessness. Experience Required: Strong working knowledge of HRA 2017, Part VII of the Housing Act 1996, and landlord & tenant law . Experience handling homelessness cases and making legally sound decisions. Prior experience with Locata or working within an Essex Local Authority is highly desirable. Ability to work independently and as part of a small, supportive team in a rural setting. You will only be needed in the office a competitive 2 days a week , which is highly desired and offers an excellent work-life balance with a highly competitive rate . The position also offers excellent opportunities for future employment, getting you involved in strategic discussions to reduce temporary accommodation reliance across the district. Interviews will commence this week , so if you're interested, please send your CV to (url removed) .

A Dorset-based Local Authority is looking for a Senior Housing Options Officer to join their team on an initial 8-week contract , with the potential to extend beyond the financial year. This is a team leadership role that requires experience managing a team of Housing Options Officers within a Local Authority setting. The Council has separate homelessness services for prevention and relief, and you will be leading a team of around five officers on the Relief team. Experience specifically in relief work is highly desirable. This position offers hybrid working , requiring just one office day per week , with a competitive rate of around 34 per hour . While in the office, you will take part in meetings focused on reducing reliance on Temporary Accommodation across the service. Any previous experience or a proven track record in reducing TA numbers will be highly valued. If you're interested, please send your CV to (url removed) .

We are looking for a proactive Emergency Housing Officer to support individuals and families facing housing crises. This role is critical in ensuring residents have access to safe and suitable temporary accommodation, providing immediate assistance to those at risk of homelessness. You will work in a fast-paced environment, responding to emergency housing needs, assessing applications, and coordinating placements in temporary accommodation, private sector housing, or emergency shelters. Key Responsibilities Respond to urgent housing cases, providing immediate advice and securing appropriate accommodation. Work under the Homelessness Reduction Act, assessing cases and offering sustainable housing solutions. Handle applications for temporary and emergency housing, ensuring compliance with legal requirements. Assist individuals in maintaining their accommodation and signpost to welfare, financial, and legal services. Liaise with landlords, support services, and housing providers to source emergency placements. Maintain accurate records and ensure decisions align with housing legislation and policies. About You Previous experience in housing options, homelessness prevention, or emergency housing services. Must have experience with Dynamics, Northgate or Locata Strong understanding of homelessness law, housing allocations, and welfare benefits. Excellent casework management and problem-solving abilities. Strong communication and negotiation skills. Ability to work under pressure in urgent housing situations. A compassionate and proactive approach, with the ability to remain calm in crisis situations. How to Apply If you are interested in this role and meet the criteria above, apply today! If you do not hear from us within 48 hours, your application has been unsuccessful. For more information, call Zubair at Carrington West on (phone number removed). FOOTNOTE: If you feel that you are right for this job technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for jobs very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current job for now, we always welcome calls from Housing professionals keen to make their introductions for future months or years. Our specialist team has a combined 100+ years' experience in this market. By applying for this position you are agreeing for Carrington West to hold and process your personal data in accordance to our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage you wish to withdraw your consent please contact us.