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This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Join Us At Vodafone, we're not just shaping the future of connectivity for our customers - we're shaping the future for everyone who joins our team. When you work with us, you're part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. What you'll do Customer Loyalty is one of the main strategic priorities for Vodafone. To reward our Loyal customers, we have developed the Vodafone Happy Rewards program, that offers Vodafone customers exclusive access to products and services from some of the world's most iconic global brands, at preferential terms. Entirely developed and owned by Vodafone Group, the program is now living across eight countries and continues to expand its reach and impact. We are currently seeking an experienced professional to help drive the evolution and optimization of our Global Offers portfolio, ensuring it remains fresh, competitive, and aligned with our customer-first vision. Develop & manage the Global Rewards Partnerships Portfolio to balance global brand partnerships with local market relevance. Define and regularly refine the brand portfolio strategy to support Vodafone Markets and Partner Markets' reward programs. Identify and propose new partnership opportunities and synergies to enhance the Vodafone Happy Rewards Platform. Build and maintain strong relationships with global brands to secure compelling offers for Vodafone Happy users. Lead end-to-end contract negotiations, including customer benefits, commissions, and commercial terms, while coordinating all internal stakeholders involved in the signing process. Gain a deep understanding of partners' business models and objectives to co-create mutually beneficial campaigns. Leverage insights into local market customer preferences to drive relevant and engaging reward offers. Design, coordinate and roll out the global deals to local markets in line with their strategy and local insights. Facilitate and support local market deals signing up and work with local teams on their strategy formulation & portfolio make-up composition. Monitor brand and campaign performance, using insights to drive continuous improvement. Contribute to revenue growth through marketing fees and transaction-based commissions. Who you are Proven customer-centric mindset with outstanding written and verbal communication abilities In-depth knowledge of online marketing and digital business models Established professional network in relevant industries is a plus. Demonstrated success in marketing, sales, affiliate marketing, or similar roles, with a track record of driving measurable results Established professional network in relevant industries is a plus Bachelor's degree required; advanced degrees or relevant certifications are a plus Certifications in marketing or project management are highly valued Hands-on experience with phone, email, and social selling techniques Proficient in Microsoft Excel and PowerPoint. Not a perfect fit? Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity. What's in it for you Yearly bonus: 10% Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year Charity days: 5 days/year Maternity leave: 52 weeks: the first 13 weeks are fully paid, followed by 26 weeks of half pay Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%. Access to: private medical, private dental, free health assessments, share save scheme Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan Who we are We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to for guidance. Together we can. Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Marketing Manager, Owned Channels & SEO - FTC page is loaded Marketing Manager, Owned Channels & SEO - FTC Apply locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id R_104666 Job Description: Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe. About the Role: This is a 12-Month Fixed Term Contract. As the Growth Marketer, Owned Channels & SEO, you'll play a vital role in our Marketing team, reporting directly to the Director of Owned Channels & SEO. This role will lead the SEO workstream for all new product and feature launches, ensuring that launch content is discoverable, optimised, and strategically aligned with Remitly's growth goals. You'll serve as the central point of contact for Product Marketing Managers (PMMs) and collaborate closely with internal content strategists, SEO publishers, engineers, and analysts. Your efforts will directly impact new customer acquisition, product engagement, and long-term organic growth. This role requires a combination of project management excellence, deep SEO knowledge, and the ability to coordinate across stakeholders in multiple time zones. You'll thrive here if you're a structured executor who is motivated by measurable results and cross-functional collaboration. This role is based in our London office and will be a hybrid work schedule (50% onsite). You Will: Lead SEO strategy and execution for new product and feature launches globally, ensuring best-in-class implementation of on-page, technical, and content-driven tactics Serve as the SEO liaison to PMMs, translating product narratives into search-friendly frameworks that drive acquisition and awareness Own end-to-end project management of launch-related SEO activities, from brief through to execution and post-launch analysis, ensuring all deadlines and dependencies are met Develop scalable workflows and documentation to ensure consistent execution across teams and markets Monitor and report on performance, using data to highlight results, identify areas for optimisation, and inform future launch plans Collaborate with publishing, editorial, analytics, and localisation partners to ensure content is delivered to a high standard and fully aligned with regional priorities You Have: 4+ years of experience in SEO, digital growth marketing, or performance content roles. Demonstrated success managing cross-functional marketing projects with measurable business outcomes. Strong understanding of technical and content-driven SEO strategies, with experience applying them to product launches or go-to-market motions. Experience working with analytical tools such as Google Search Console, Ahrefs, SEMrush, or Looker to report on performance and inform decision-making Our Benefits: Paid Vacation Days Health insurance Commuter benefit Employee Stock Purchase Plan (ESPP) Mental Health & Family Forming Benefits Continuing education and corridor travel benefits We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law. Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About Us Remitly is a leading digital financial services provider for immigrants and their families in over 170 countries around the world. Remitly helps immigrants send money home in a safe, reliable and transparent manner. Its digitally-native, cross-border remittance app eliminates the long wait times, complexities and fees typical of traditional remittance processes. Building on its strong foundation, Remitly is expanding its suite of products to further its mission and transform financial services for immigrants all around the world. Search For Jobs

£30,000 - £35,000 per annum (depending on experience) + Car Allowance Salary at £30,000 - £35,000 per annum (depending on experience). + Car allowance At Zappie, we're not just a telecoms company; we're a rapidly growing scale-up revolutionising the communication landscape in the UK. Join us on this exciting journey where innovation, growth, and a vibrant work culture are at the heart of what we do. We are looking for motivated, like-minded people who excel in a target driven environment to join our team. As a Customer Success Manager, you will be responsible for managing relationships with clients and ensuring customer satisfaction. You will serve as the primary point of contact for customers, understanding their needs, coordinating solutions, and providing support. This role requires strong communication skills, being able to handle complaints effectively and have problem-solving ability. Key Responsibilities: Build and maintain strong relationships with our customers, understanding their business goals, needs, and challenges. Identifying opportunities for upselling, cross-selling, and expansion. Manage customer satisfaction through surveys, feedback, and regular interactions. Provide 1st line Support for customers seeking assistance with invoices, billing and technical issues. Making sure the customer understands the invoice and going through any queries they might have to better understand. Interacting with customers over the phone, email and other various channels. Maintain accurate records on the CRM system. Serve as the voice of the client, advocating for client needs, preferences, and feedback to drive service improvements. Meeting stakeholders face to face to go through an account. Logging tickets on internal CRM systems to resolve issues to make sure this goes to the correct department to deal with in a timely manner. Requirements: Proven experience in a Customer Success or Account Management role Strong interpersonal and communication skills, with the ability to build rapport with customers and stakeholders at all levels. Ability to identify opportunities for improvement and help drive customer satisfaction. Excellent problem-solving skills and a proactive, solution-oriented mindset. Strong organisational skills with the ability to manage multiple customer accounts simultaneously. A customer-centric attitude with a passion for helping others succeed. At Zappie, we believe in fostering a collaborative and fun working environment where our team can thrive. In addition to a competitive salary, we offer a range of benefits to our emloyees: Profit share bonuses for all staff £1,000 learning budget for development of your career Discounted broadband & SIM Plans £150 voucher for employee, salesperson and operations person of the month Your birthday off every year Excellent location with lots of great restaurants and bars nearby Outstanding career progression opportunities Charity and CSR programs Company incentives and events Apply today First Name Last Name Email Phone Please upload your CV If your form entry is being treated as spam, please send your CV and cover letter to , stating which job you are applying for in the title of the email. By submitting this form, I agree that I have read the Privacy Policy and confirm that Zappie store my personal details to be able to process my request.

About Euc We're making good health last life a lifetime More than 1 billion people globally live with obesity - a major leading indicator of many preventable chronic diseases such as diabetes and heart disease. Eucalyptus is the company behind Juniper, one of the world's largest weight management programs combining GLP-1 medication with a tailored nutrition and exercise programme, supported by our multidisciplinary care team of prescribers, health coaches, dietitians, nurses and pharmacists. Our published clinical research demonstrates that our combined approach to weight management and lifestyle change means that our patients are 4x as likely to lose significant weight through their course of treatment with Juniper. Since launching, we've grown fast to support millions of patients. In 2024 alone In the UK we grew from 5,000 to 30,000 patients , received selective NICE endorsement for our holistic approach to obesity management, and grew our team from 45 to 165. Globally, grew revenue by >120% YoY, while reducing cash burned by 90% YoY and grew our valuation to >$500M USD, with over $100M USD raised from global investors such as BOND, NewView, Blackbird and Airtree - early backers of companies like Canva, Stripe and AirBnb. What's next? Since reaching over 60,000 patients globally through our weight management program, our goal in 2025 is to extend access to our core treatment program to over 100,000 patients, whilst launching into new conditions, demographics and geographies as we move towards our vision of creating a preventative healthcare ecosystem. We're going to build the world's largest international digital healthcare company. This will be really hard to do, but very rewarding and possibly, the adventure of a lifetime with some of the best operators you will ever work with. If that gets you excited, let's talk. About the work As our Marketing & Community Associate , you'll support the growth and engagement of one of the UK's leading private health communities. Reporting to the Community Manager, you'll help deliver an exceptional experience for our 20,000+ members , focused on nutrition, weight loss, and all the bits in between. With the community more than doubling in size since the start of the year , you'll play a key role in maintaining that momentum - executing impactful initiatives, supporting daily engagement, and helping shape what community at Juniper looks like. This is a hands-on role for someone who's passionate about building community, supporting others, and creating meaningful connections around health. What you'll be doing Daily community engagement: Foster a vibrant, respectful, and supportive environment by actively engaging with members, sparking conversations, and ensuring the community remains a high-value space. Triage questions or concerns to relevant teams as needed, with a strong focus on patient safety and satisfaction. Deliver impactful community initiatives: Collaborate with the Community Manager to shape and execute community strategy. You'll help design and implement initiatives that deliver real value, from content series to events, and measure their success. Create moments that matter, online and offline: Play a key role in planning and executing virtual and in-person events that deepen relationships, build trust, and bring the community to life beyond the screen. Craft engaging, high quality content: Repurpose and enhance educational content to create posts that inspire, inform, and empower members, particularly around topics like nutrition, weight loss and wellbeing. Optimise community operations: Improve our processes by tracking key community metrics, monitoring content, and supporting on administrative needs - ensuring smooth, scalable operations. Elevate the member experience through insight: Monitor conversations to identify emerging themes, ideas, and pain points. Share these insights back internally to inform wider business decisions that improve the overall member journey. Who we're looking for 1-2+ years of experience building, engaging, and managing communities, ideally online. Strong passion for patient experience, health and wellness, and bringing care and curiosity to stigmatised topics Demonstrated ability to run and iterate community initiatives independently Comfortable using data to optimise content and track impact (bonus if familiar with social media or community analytics tools) Excellent written and verbal communication skills, with a knack for crafting creative and compelling content Organised, proactive, and excited to collaborate in a fast-paced, high-growth environment Experience working in a startup or consumer health company is a plus So, why join Eucalyptus? Make real impact, fast - We build in the open together, which helps us learn and iterate more quickly so we can deliver high quality outcomes faster than anyone else. Helping impact patients lives for the better from the moment you join Euc. You'll be supported to accelerate your career - Regular feedback alongside our bi-annual performance reviews, a professional development budget & leave help ensure you have the support you need to level up. We're committed to helping every Eucalypt reach their full potential. You'll work with others who are incredibly passionate about what they do - Our talent bar is high and our work ethic is strong. You'll get to stretch yourself everyday, be given autonomy to tackle interesting problems, and work amongst people who care deeply about our patients. We also offer a range of benefits including Your own stake in the business with our employee options program A monthly wellness allowance, for you to spend on whatever wellness means to you A yearly personal development budget and 3 extra days of leave to continuously up-skill yourself 25 days holiday + bank holidays with an enhanced parental leave policy A fun office with regular socials including after school sport, clubs, cycle kick offs and seasonal parties Your own MacBook and more! Want to hear more about what it's like to work at Eucalyptus? Hear from our team here or check us out on At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

This is an excellent opportunity for an internationally experienced, commercially strong, Sales Manager to join this highly regarded, market-leading company which continues to enjoy rapid and profitable growth. From its UK base and through international offices and distributors, Synthomer has ambitious plans for the significant growth of their speciality vinyl polymers (SVP) through increased market and customer penetration, the building of stronger relationships and the relentless approach of its commercial team. The company manufactures and markets a technically strong range of products which require detailed and innovative sales leadership to ensure that the company remains at the forefront of their chosen sectors, along with strategic thinking, collaboration, and clear market planning to ensure that ambitious business plans can be realised. Reporting to the Business Director, SVP, and as an active member of the business leadership team, the appointee will be fully accountable for the management of all sales activities to deliver the budgeted sales volume and gross margin. Responsibilities include devising and implement sales plans to grow sales in line with the annual budget and 5-year plan through developing, motivating, coaching, and leading direct reports to ensure effective delivery of customer needs and the full exploitation of sales potential in target market sectors. The incumbent will be a proactive, hands-on, and influential leader, targeting market and service development as a key component of future margin growth and collaborating closely with all areas of the business to ensure common purpose and a co-ordinated approach. This is a senior and influential role such that cultural fit, professionalism, and proactivity will all be of paramount importance to this appointment, and the right individual will enjoy contributing to the overall long-term development of the wider organisation. Candidates, ideally qualified to degree level or equivalent in a science or technical discipline, will demonstrate a track record of inspirational sales team leadership, strategic thinking, strong teamwork, a high level of integrity and a desire to build strong relationships both internally and externally. Experienced in leading commercial teams, along with the development and successful negotiation and closure of new business opportunities, the appointee will demonstrate drive, tenacity, 'presence' and strong financial awareness coupled with exemplary communication, data management & presentation skills. Listening, influencing and negotiation will all be key competencies along with effective analysis and decision-making skills, and a positive, enthusiastic outlook which will engage others to deliver exceptional results. Interested applicants should send a detailed CV and covering letter quoting current salary and reference 2102/web to or for an initial confidential discussion, please call Steve Bennett at Tel: (0) . Job ID: 2102 Type: Full Time Location: South East, England Minimum Education: Degree Level or Equivalent

Reports to: Head of Strategy and Account Management Direct Reports: Account Managers/Account Executives Position Objectives Responsible for devising and implementing the overall marketing strategy across your clients. Build and grow excellent relationships with your clients, retaining and winning new business for the agency. Contribute to the agency's commercial and business objectives. Share responsibility with other Account Directors and management team to promote and raise profile of the agency with clients and business prospects. Develop and manage direct report team of Account Managers and Executives Deliverables Promote best practice throughout the department by taking responsibility for creating, developing, and building on departmental working practices • Work with Account Directors and HODs to improve efficiency through improved briefing and continually seek to improve procedures. • Understand the dynamic of a 360 media mix and able to present digital first rationale without the support of a digital AD. Deliver sound strategy and excellent team performance as Account Director • Develop clear objectives for clients, ensuring client aims are fully understood and communicated in achievable plans by all members of account team. • Deliver a can-do attitude when it comes to client delivery and moving workflow through the agency • Translate briefs into action, monitor progress throughout the agency, and ensure delivery of desired results. • Drive the team to deliver outstanding client service by anticipating, recognizing, and meeting client needs and provide the best value for money in terms of cost/advice. • Encourage the team to strive for accountability, to measure results and report to clients across all aspects of the integrated campaign. • Direct the allocation of resources across project team required to deliver optimum results. • Empower and motivate team members to achieve excellence across their work. • Raise the profile of your project team internally and externally by recognizing and praising good work and encouraging team participation. • Challenge the client and push the boundaries with regards to creativity and innovation. Continually review work with project teams to develop new and creative ways to add value to sales campaigns. • Ensure client satisfaction and retention across all projects for which you are responsible. • Ensure the overall quality of work before presentation to client. • Develop and maintain excellent working relationships, using influence to build consensus and support between the strategy and account management team and other departments, seeking win-win solutions and ensuring issues are resolved. Contribute to the agency's commercial and business objectives. • Influence and improve relationships with key clients, business partners, suppliers, and internal stakeholders. • Deliver on the Strategy and account management department objectives that reflect commercial business goals and make the best use of team skills. • Responsible for overseeing financial management of project accounts including. o Issue of contracts o Setting and working within credit limits o Providing forecasts for the pipeline and priming documents o Ensuring weekly billing takes place on all accounts. o Educate and lead the team to achieve the required overall margins of account budgets. o Responsible for agreeing fees and rate card level and implementing across the project. • Contribute to the continual improvement of financial processes across the agency. Share responsibility with other Account Directors and Strategy and Account Management team to promote and raise the profile of the agency with clients and business prospects. • Take responsibility for becoming recognized as the main point of contact in the agency for several key clients. • Strive to ensure clients perceive the agency service as second to none in the industry and without doubt see aka as an agency that can deliver strategic value, quality work and good value for money. • Maintain awareness of up-coming potential new business from both existing and new clients and follows up on potential leads. • Contribute to pitch work alongside the acquisition of new business Develop and manage direct report team • Ensure best practice work process is followed to achieve maximum efficiency • Continually review workload to identify potential issues and propose solutions. • Identify training and coaching needs and propose appropriate action • Instill enthusiasm, positivity, and motivation in dealings with all reports • Share knowledge and advice on specific projects. • Encourage feedback from team with aim of continually improving company systems. • Conduct direct report performance appraisals with H.O.D. and follow through on action points. Other Duties as Assigned AKA is a fluid and rapidly changing organisation. This position profile reflects the general nature and level of work assigned to the role. It does not restrict management's right to reassign duties or responsibilities at any time based on business needs if the work is similar, related, or a logical assignment to the position. Personal Spec 8+ Years experience in Theatre or Live Entertainment marketing Deliver sound strategy and excellent team performance as Account Director, focusing on West End Theatre, Live Entertainment and Cultural / Arts Events Contribute to the agency's commercial and business objectives. Share responsibility with other Account Directors and management team to promote and raise profile of the agency with clients and business prospects. Develop and manage direct report team of Account Managers and Executives Can work autonomously Manage multiple high-level client relationships at once Actively seeks solutions to problems without consultation Anticipates clients' needs Actively finds ways to promote creative solutions to service client needs Diverse and current expertise across the entertainment sector Strong focus on client satisfaction Confidence to make solid recommendations Can challenge both clients and senior colleagues First point of contact for clients Benefits 25 days holiday 'Telus Health' EAP scheme for you and your family. Giving you access to free independent advice on Life, Health, Family, Money and Work matters Holiday Buy Back Friends & Family Theatre Ticket New Business Incentives Recruitment Incentives Pension Scheme Interest Free Travel Loan Ride to Work Scheme Childcare Vouchers Death in Service Flexible/Hybrid Working Critical Illness Enhanced Parental Leave

About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guidesTeams and Business customers through established best practices by demonstrating anunderstanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement Fluent in German both verbally and written. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open-ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind Hands off cross-sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone . Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology-including AI-to achieve our mission.We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission.We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work.Embracingthe future of AIisn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to remote work We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across EMEA, Canada and/or the USA. In leadership roles, you can expect to travel once per month on average. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top-up programs Generous PTO policy Four company-wide wellness days Growth and future Company equity for all full-time employees Retirement matching program Free 1Password account Community Paid volunteer days Employee-led inclusion and belonging programs and ERGs Peer-to-peer recognition through Bonusly You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies . click apply for full job details

As the EMEA Technical Customer Success Manager, you will play a crucial role in driving client success across the EMEA region while coordinating efforts between headquarters and field teams. You will be the technical leader overseeing the customer relationship throughout the entire journey. As a hands-on technical expert, you'll also need project management and communication skills to effectively manage multiple customers during different phases of the product lifecycle. Your dual responsibilities will center around ensuring customer satisfaction and growth, while providing regional leadership to align field operations with the global strategy. This position is highly technical, requiring hands-on experience with complex Operational Technology (OT) environments. The ideal candidate will be able to support solutions within these environments, including troubleshooting, configuration, and performing system upgrades. A strong understanding of industrial networks, cybersecurity, and OT protocols is essential to success in this role. You must also be able to address technical challenges in OT ecosystems and offer practical, real-time support to ensure optimal performance. In this role, you will: Develop and implement strategies to improve customer satisfaction, retention, and expansion within the region. Customer Relationship Management: Build and maintain strong, long-term relationships with customers, acting as the primary point of contact for technical matters. Onboarding & Training: Lead the onboarding process for new clients, ensuring smooth deployment, and provide comprehensive training to maximize product adoption. Technical Troubleshooting: Serve as the technical liaison for customers, resolving complex technical inquiries and collaborating with the customer support team and other internal technical teams for solutions. Proactive Account Management: Monitor customer health, proactively address challenges, and identify opportunities for upselling or cross-selling additional services or products. Account Renewals & Expansions: Manage the renewal process by demonstrating ongoing value to customers. Identify opportunities for growth within accounts, driving expanded product usage and adoption. Work with sales and leadership to accurately forecast renewals and mitigate churn. Customer Advocacy: Represent the voice of the customer within the organization, providing feedback to product, engineering, and marketing teams for continuous improvement. Product Expertise: Develop deep technical knowledge of products and services to assist customers with best practices, integrations, and custom configurations. Customer Success Planning: Collaborate with customers to define and track success metrics, ensuring alignment with business goals and continuous value delivery. Requirements: 5-7 years of proven experience as a technical customer success manager. Experience managing customer renewals and driving account expansion. Technical background in the cybersecurity space. Experience working in a start-up environment. Experience in managing relationships with enterprise clients. Leadership experience in a regional capacity, preferably within the EMEA region. Problem-Solving Skills: Ability to diagnose complex technical issues, propose solutions, and explain technical concepts to non-technical users. Communication Skills: Strong interpersonal and communication skills, with the ability to build rapport and clearly explain technical topics to customers at all levels. Project Management: Experience managing customer projects and delivering results within defined timelines. Customer-Centric Mindset: A proactive approach to understanding customer needs and the ability to advocate for their success both technically and strategically. Team Collaboration: Proven ability to work cross-functionally with sales, product, engineering, and marketing teams. Nice to have: OT cybersecurity experience. Experience managing and delivering recurring customer engagements (QBRs, EBRs, etc.).

We offer a flexible working policy that empowers iManage employees to balance work and well-being. We encourage two days per week in-office collaboration, offering opportunities to learn from peers in person, while also providing the flexibility needed for a meaningful work-life balance. Being a Senior Technical Consultant at iManage means You will be responsible for providing implementation expertise on our enterprise projects and initiatives. You will take responsibility for the technical delivery of our iManage products and provide high-value advice and guidance to our clients. You will collaborate closely with our clients and fellow team members to understand business processes and requirements to help ensure the delivery of successful, business critical solutions. You will be a subject matter expert and trusted advisor to our clients. You will be recognized and rewarded for the work you put in and will own your career path as you grow within our Professional Services organization. Hear more from our Global Head of Professional Services, Jim Priz : "We are dealing with the most complicated and most strategic customers of iManage. It's our job to make them successful no matter what. This involves a deep technical understanding of our products, design thinking to understand how our users will use our product and ensuring customer success as part of their journey to the cloud." iM Responsible For Providing technical expertise on consulting engagements in all stages including planning, analysis, design, deployment and testing stages of a project with focus on data migration, and transformation Running successful data migrations in line with migration design specifications, identifying and addressing data anomalies Assessing customer requirements, clarifying the client's system specifications, understanding their work practices and the nature of their business to formulate technical solution design Conducting product demonstrations in support of business cases, providing best-practice advice to clients and function as trusted advisor Building and deploying solutions in line with design specifications Creating client deliverables such as presentations, build, deployment guides and task lists Delivering knowledge transfer sessions to customers and other team members Presenting progress reports to the Project Manager or customer teams Maintaining a working knowledge of current and trending technologies both internally and within the industry, and their applicability to the organization Developing a close working relationship with Engineering, Sales and Support teams to foster collaboration and teamwork Providing feedback on product usage, features requested at customer sites to our Engineering teams so as to influence future roadmap direction Supporting case study development and provide lessons learned feedback to the project team iM Qualified Because I Have Bachelor's or Master's degree in Computer Science or related field Advanced SQL experience with a deep understanding of data normalization, transformation, and query optimization Hands on experience running, monitoring, and fine-tuning migrations at scale with on-premises and cloud environments Experience handling sensitive data in heavily regulated industries while adhering to data security policies Application integration and/or development skills using JavaScript, Python, REST APIs and experience with JSON Implementation delivery skills, including the ability to install, deploy, validate, and troubleshoot multi-product solutions and integrate with other systems while following product best practices while prioritizing user and functional requirements Strong technical skills including a working knowledge of infrastructure, networking, security, and technical architecture principles Experience working with Microsoft platforms and technologies including Azure as well as Virtual Desktop and Citrix technologies Excellent client-facing skills, including workshop planning, delivery & documentation Strong written/verbal communication skills with the ability to facilitate technical discussions effectively and in preparing written documentation Bonus points if I Have Experience in delivery of Enterprise Content Management / Information Governance solutions ideally within legal, professional services, or financial services industries. Experience with iManage products & associated technologies Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance-based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay) Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top-tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed Having multiple company wellness days each year to prioritize mental health and well-being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources. About iManage At iManage, we are dedicated to Making Knowledge Work. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we're looking for people who embracechallenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry's best and brightest. That's the iManage way. It's how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: Please see our privacy statement for more information on how we handle your personal data:

Position: Senior Brand Manager - 12 Month Contract Salary: Up to £85,000 Location: West of London - Hybrid Working Lime Talent is partnering with a leading global consumer goods business to hire a Senior Brand Manager for a 12-month maternity cover contract. This is an opportunity to join a fast-paced, high-performing team, working on a portfolio of premium, well-known brands within a growing category. In this role, you'll take full ownership of the brand strategy and execution - from NPD and innovation launches through to activation and partnerships. You'll also play a key role in portfolio planning and representing the brand across internal commercial and cross-functional teams. Key responsibilities: Lead the development and delivery of brand plans across innovation, comms, and activation Manage end-to-end NPD and renovation projects across the portfolio Deliver impactful brand campaigns and partnerships in collaboration with external agencies Own brand performance analysis and provide insights to drive growth Act as a key ambassador for the brand across internal stakeholders including commercial, category, supply chain, and international teams Ideal candidate profile: Proven experience in a brand management role within FMCG Strong track record in innovation, campaign development, and cross-functional project management Ability to think strategically while being hands-on with execution Confident managing agencies and budgets, and presenting to senior stakeholders Comfortable working in a fast-paced, global matrix environment This role would suit someone who is passionate about building brands and looking to make a real impact within a high-profile portfolio. Immediate availability or short notice periods would be advantageous.

s360 UK is looking for a Director, Paid Social with 8 to 10 years of experience and a passion for eCommerce and retail to join our growing team. Our London team of 30+ work closely together, acting as an extension of our client's team for leading retailers such as Wrangler, Lee, Emma Bridgewater and New Era. In this role, you will be key part of the UK Paid Social service offering, supporting the Head of Paid Social to drive the Paid Social vision, working with the team to deliver on this vision & leading the Paid Social strategy on some of our most complex brands. The Role We're looking for a Paid Social Director who is ready to drive impact for clients, is action-orientated and solutions-focused. To give you an idea of where you'll spend your time each month, the role is made up of four key pillars: Strategy & Ownership: Leading the Paid Social strategy on 5-6 clients, ensuring work ladders up to broader commercial and brand goals. Able to think strategically about what's going to grow eCommerce brands with an awareness of how different channels & tactics work together and perform. Develop, deliver and optimise channel plans and Paid Social Roadmaps that directly tie into wider business and commercial goals. Shape clients' growth roadmaps by proactively identifying opportunities, challenges, and solutions. Executional Excellence: Own the day-to-day performance of your 5-6 clients, from structure to spend pacing, creative testing to platform hygiene. Extremely confident navigating platforms like Meta Ads Manager, TikTok Ads Manager, Pinterest Ads and so forth. Implement tests and refine execution based on ongoing performance data, industry shifts and platform innovation. Be a driver of best-in-class setup, quality assurance, and pacing accuracy. Client Leadership: Build trusted partnerships by proactively steering client discussions, owning insights, and communicating with clarity. Navigate complex challenges and tight turnaround needs with a calm, collaborative, solutions-first approach. Become a client's go-to for all things Paid Social, balancing hands-on performance delivery with strategic direction. Extremely comfortable presenting to clients and collaborating on strategies with internal team-members, able to present in front of a group of people whether in person or over a virtual call. Paid Team Collaboration: Work closely with the Head of Paid Social & Programmatic to bring our UK vision and product roadmap to life. Collaborate across teams including SEO, Brand, Paid Search etc to deliver integrated performance. Mentor and support Specialists and Senior Specialists, sharing your knowledge, challenging their thinking, and raising the bar on delivery. There is a view for this role to become a Team Lead of Paid Social, if it's within the candidates interest and skill set. Why s360 UK? At s360, our purpose is to transform retailers into ecom leaders. We plug expertise gaps for our clients and give brands access to a leading technology stack, designed for retailers. To be the best for our clients, this means we also put everything into transforming careers for ecom professionals too. We've created a culture where people love where they work, and to put it simply, we're in business to create exceptional growth opportunities for s360ers. We empower s360ers to experience career firsts that they wouldn't get elsewhere, whether that is travel opportunities, exciting brands, learning and development or experiencing new digital firsts. Our work environment is built around inclusivity, mutual respect, and built on a foundation of 'attitude creates ability' culture, which means we value the way you approach work, not just the skills you have. This means you'll be joining a team of s360ers who are passionate about what they do, keen to collaborate, and will work hard to their best for their clients, but also have fun along the way. Benefit & Perks We're excited to have created a genuinely great place to work everyday, but also back this with a market leading range benefits & perks that include: Hybrid working with 40% of time in the office based on a schedule that suits you Flexible working hours and ability to work remotely internationally Between £250- £2,000 annual professional development budget based on your seniority. Plus 5 PD days to take time out of work for learning & development 25 days annual leave + your birthday off + 2 MIND mental health days + 1 volunteering day + tenure based additional leave, scaling from year 3 onwards Parental leave policy with up to 6 months at full pay as a primary carer Access to free mental health support and counselling Tech set-up including new iPhone & contract and a "home working tech kit" Summer Fridays! Early finishes in June, July & August 4% employer pension contribution and access to Penfold Pensions, the UK's leading private pension provider As part of s360, our London team is backed by the resources, technology & AI solutions of a 300-person agency. You'll have the chance to work on global brands, collaborate with our international teams and travel, so we look for candidates with a global outlook. Be yourself, we like you that way At s360 UK, authenticity is at the heart of everything we do. We know that diverse and inclusive teams have a positive impact on our culture and our business. We celebrate multiple approaches, points of view and backgrounds. We work hard to build a culture that encourages and supports everyone to be their full authentic selves at work. At any point in the application process, please feel safe to let us know of any accommodations that will make it more accessible for you. We encourage you to share your pronouns and anything else you would like us to know that will make this an enjoyable experience. Applying for the Role To apply for a role here, please send your CV and make sure to include a cover letter (or similar!) in your application. A successful cover letter will tell us a bit about you, why you love Paid Search and what stands out about joining the team. NOTE: Due to the competitive nature of this field, applications without cover letters will not be considered.

Who are we? Nordhealth (OB:NORDH) is the leading provider of cloud-based Practice Information Management Software (PIMS) to veterinary and therapy professionals. Over the last three years, we have grown our Annual Recurring Revenue (ARR) and team size by almost 10x. Today, more than 30,000 therapy and veterinary professionals use our software everyday to help treat over 20 million patients annually across 35+ countries. It's been an exciting growth journey so far and we are just getting started. Our mission is to enable healthcare professionals to deliver better patient care through software, with a goal to help serve over 200 million patients by 2030 . In support of this growth mission, in May 2021, Nordhealth raised €120M through a public-listing on Euronext Growth Oslo stock exchange. Nordhealth is a remote-first company, headquartered in Helsinki, Finland. Our 300 employees work either remotely or from offices/collaboration hubs. While our market presence is currently strongest in the Nordics, our customer base is rapidly growing in North America and Europe, with clients in the US, UK, Spain and many others. For more information, visit our company's website at About the role We're redefining veterinary software with Provet Cloud - a market-leading, cloud-based practice management system. We are seeking a highly motivated and customer-centric individual to join our team as a Customer Success Manager for the UK and International Market. In this pivotal role, you will be the primary point of contact for a portfolio of our valued clients, encompassing both large universities and agile SME veterinary practices. Your main objective will be to ensure their ongoing success, satisfaction, and retention by proactively understanding their needs, demonstrating product value. This is an exciting opportunity for someone passionate about fostering strong client relationships, solving complex challenges, and contributing directly to the growth of both our customers and our company. Your key responsibilities include: Client Relationship Management: Build and maintain strong, trusted relationships with key stakeholders within your assigned customer accounts Proactive Engagement: Regularly check in with clients to assess their satisfaction, identify potential challenges, and proactively offer solutions and best practices. Conduct regular business reviews (QBRs) with key accounts. Value Realisation: Continuously demonstrate the value and ROI of our solutions to customers, showcasing how our products help them achieve their strategic goals. Issue Resolution & Advocacy: Act as a liaison between customers and internal teams (e.g., Product, Support, Sales) to ensure timely resolution of issues and to advocate for customer needs and feature requests. Renewal & Expansion: Work closely with sales to identify opportunities for upselling and cross-selling within your account portfolio. Feedback Loop: Gather and synthesise customer feedback Training & Education: Provide ongoing training and educational resources to help customers maximise their use of our products. Metrics & Reporting: Track and report on key customer success metrics, including customer health scores, retention rates, and engagement levels. What will help you to be successful in this role? Ideally, you have already gained some experience from working in a fast growing, global SaaS company.In addition, our humble wishlist includes: Experience: 2+ years of experience in Customer Success, Account Management, or a similar client-facing role, preferable experience within SaaS or Healthcare technology environments. Veterinary industry experience is a strong plus Communication Skills: Exceptional verbal and written communication skills, with the ability to articulate complex technical concepts clearly and concisely to diverse audiences. Problem-Solving: Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing customer pain points. Interpersonal Skills: Proven ability to build rapport and foster strong, long-lasting relationships. Empathy & Patience: High degree of empathy and patience, with a genuine desire to help customers succeed. Organisational Skills: Excellent organisational and time management skills, with the ability to manage multiple client accounts and priorities simultaneously. Technical Aptitude: Comfort with technology and the ability to quickly learn new software products. Education: Relevant experience or bachelor's degree Desirable skills: Veterinary Experience & skillswith CRM software, HubSpot, Zendesk What's in it for you? At Nordhealth, we do things a little bit differently. We value continuous improvement, diverse teams and autonomy which drive our collaboration. Our global healthcare domain is rapidly developing and we are seeking colleagues who enjoy working in this type of environment. In addition, we offer: Competitive Salary & Benefits Collaborative Environment: Work as part of a supportive, innovative, and dynamic team. Professional Development: Access to ongoing training and professional development resources. The chance to work in a meaningful industry and join a fast-growing, global company on a path to changing digital healthcare. Remote from anywhere in the UK - Nordhealth is a truly "remote first" company. Internet and phone bills covered. Frequent company events and talented colleagues from around the world If you enjoy working in a fast-growing and international environment with the possibility to make an impact, this might be the perfect job for you. If you are a passionate advocate for customer success and thrive in a fast-paced environment, apply now! We'll fill the position as soon as we find the right person.

At Tracksuit, we're building a global community of the world's best agency brand builders - the dreamers, thinkers, and doers who champion brand effectiveness in leading advertising agencies. Our agency partners are core to our growth, and we're committed to helping them thrive through meaningful relationships, thoughtful enablement, and connection to a like-minded community. As we grow, we're seeking a strategic and people-focused Agency Community & Experience Manager to help scale our agency ecosystem through education, nurturing and connection. This role will lead and execute onboarding, education, and community-building programs, and as the face of Tracksuit for many of our agency partners, you'll help partners feel connected, confident, and part of something bigger. While your focus is ANZ, many of the initiatives, assets and programs you build will be repeatable across other markets. This is a unique opportunity to combine community building, strategic enablement, and creative execution - all within a high-performing, fast-moving team. What you'll do: Grow and nurture our agency community: Drive engagement through scalable, human-centric communications and memorable touchpoints that help us grow without losing our personal touch. Be a visible and trusted leader within the agency partner community: Building relationships that scale. Content delivery & distribution: Collaborate with GTM & enablement teams to deliver content and education that helps agencies champion brand building and effectiveness, while getting the most from our product and partnership program. Partner enablement: Bring global enablement and partner marketing strategies to life in ANZ - localising and delivering scalable onboarding and training through webinars, AMAs, workshops, and content to set partners up for success. Event planning & execution: Work with Partner Managers and Marketing to plan and deliver co-marketing and community events - from agency keynotes to partner lunches - that spark connection, learning, and growth. Cross-functional collaboration & advocacy: Work with Marketing, Enablement, Product, and Operations to align efforts and champion the voice of the community internally. Track, analyse, optimise: Be accountable to partner engagement metrics, enablement effectiveness, and referral activity. Use insights to make data-driven recommendations. What you'll bring: 3-5 years of experience in a similar role, or in account/project management within an agency, publisher, media company, or marketing team. A generalist mindset - you're comfortable wearing many hats, from event planning to email automation to partner reporting. Experience working in fast-paced, ambiguous environments where you're building from the ground up. A strategic thinker and hands-on doer - you plan, execute, and continuously optimise. Passion for community building, customer success, and creating great user experiences. Excellent communication and content skills - whether written, visual, or verbal. Proven experience managing events (online and offline) end-to-end. Comfortable collaborating cross-functionally with Product, Marketing, and Operations teams. Bonus if You have proven success building & growing customer communities or partner programmes You have experience managing both external (customer) & internal (employee) enablement Why we think this role is exciting: Build something new from the ground up: This is a rare opportunity to shape a brand-new role and partner engagement model within a fast-growing company. You'll have the freedom to experiment, validate ideas, and scale a new growth lever for our global Agency Partnerships program. Make a meaningful impact: Agencies are a critical and fast-growing channel for Tracksuit - playing a key role in how we reach and support the world's best brand builders. The work you do will directly influence how our partners experience Tracksuit and how we grow together. Be the face of Tracksuit to the agency world: You'll lead programs that make agency partners feel confident, connected, and part of something bigger. Your work will strengthen relationships, drive education, and foster a vibrant agency community. Cross-functional and high-visibility: Sitting at the intersection of Partnerships, Marketing, Enablement, and Product - this role gives you exposure to many parts of the business and the chance to collaborate with smart, mission-driven teammates. Global mindset, local focus: While based in ANZ, the experiences, tools, and programs you design will shape how we engage partners across markets - influencing global strategy through local insight. FYI - We're pet-friendly in principle and practice - with the occasional four-legged visitor adding to the charm, not the chaos. We're a tight-knit, supportive, and ambitious team, driven to empower companies to use brand to drive success. Our culture thrives on complete transparency, trust, learning, and constant development and improvement. Underpinning the experience are our great benefits, including: Compensation: Competitive market rate remuneration, which is reviewed twice annually. Our radically transparent compensation policy ensures that salaries are fair across the entire team Employee Share Option Program (ESOP): So that everyone on the team has a share in Tracksuit's success. Progressive health and wellness benefits: Including an annual wellness bonus, access to a premium EAP platform, 401k and 6 weeks of paid annual leave. Generous parental benefits: 12 weeks' paid parental leave for either caregiver, additional sick leave for IVF, gradual return to work. A $1000 personal L&D budget for each Trackstar, plus additional growth opportunities including mentorships, speaking engagements, and travel. Flexible working: We have beautiful offices in New York, London, Sydney and Auckland. We are office first but offer flexibility day to day and adopt a balanced approach to WFH/in-office work. But don't take our word for it! You'll be joining the: - Mumbrella Marketing Company of the Year 2022 - HRD Employer of Choice - NZ Hi Tech Awards, Emerging Company of the Year 2024 - AFR Best Place to Work Media and Marketing (4th place) 2024 We are committed to promoting a diverse and inclusive workplace - a place where we can each be ourselves and do the best work of our lives.

The Company Veovo is a market leader in Airport Smart Technology. With a global footprint of customers and capabilities that cover Airport Operations, Revenue management and Passenger Flow. Some of the world's largest airports rely on Veovo. Focused on driving airport performance, our solutions enable airports to handle more aircraft and more passengers, with less delays and less queues. Our platforms are built on a modern tech stack, often delivered from the cloud as SaaS and leveraging intelligence to enable our customer to "go brilliantly". Our clients span continents, but all share one thing in common: they're big names in airport excellence, with even bigger digital goals. With offices in the UK,Poland,Denmark, New Zealand and the US,Veovooffers a world of opportunity At Veovo we strive to deliver predictable collaborative solutions that are the platform of great airports. At Veovo we strive to deliver predictable collaborative solutions that are the platform of great airports. The Opportunity Are you skilled at bringing together ideas, people, and words to create winning proposals? Do you thrive in a fast-moving tech environment, collaborating with teams to craft compelling responses? If so, we want you to help us shape the future of how airports work and how people travel. We are looking for an experienced Bid Manager & Proposal Writer to lead and drive our approach to securing new business. You will play a key role in managing the end-to-end bid process, working closely with our bid administrator, sales, product, and technical teams to develop engaging, persuasive proposals that showcase Veovo's expertise. From strategy development to final submission, you will be responsible for ensuring our bids are structured, insightful, and compelling, giving us the best possible chance of success. With a strong understanding of both the bid process and persuasive writing, you will bring clarity, creativity, and precision to every proposal. The Specifics Lead the bid process from start to finish, ensuring proposals are well-structured, compliant, and delivered on time. Collaborate with global sales, marketing, and technical teams to develop clear bid strategies, win themes and value propositions. Coordinate and manage inputs from subject matter experts, ensuring clarity, consistency, and alignment with client requirements. Take a hands-on approach to writing, editing, and refining high-quality responses that articulate complex solutions in a compelling way. Develop and maintain bid templates, case studies, and proposal assets to streamline future submissions. Ensure governance, best practices, and review processes are followed throughout the bid lifecycle. Set and deliver key performance indicators such as average response time and win rate and manage the bid budget Conduct post-submission analysis, capturing lessons learned to improve future bid strategies. What we are looking for: Proven experience in bid management and proposal writing for technology solutions, in SaaS and / or enterprise software and infrastructure sectors. Aviation sector experience is a real bonus! Exceptional writing and communication skills, with the ability to translate technical concepts into clear, engaging narratives. Must be an excellent communicator and comfortable working with the Veovo Executive Leadership Team and with both internal and external stakeholders. Strong project management abilities, able to juggle multiple bids, challenging deadlines, and stakeholders effectively. Understanding of public and private sector procurement processes, including RFPs, frameworks, and competitive tenders. Collaborative mindset, working with cross-functional teams around the world to deliver the best possible proposals. (While UK based, this role will require some flexibility in working hours). Attention to detail, ensuring all submissions are accurate, compliant, and polished. Commercial awareness, understanding what differentiates Veovo from competitors and how to communicate that effectively. APMP qualified and proficiency in bid management tools, document automation, and presentation software is a plus. What we offer in return Working with cutting edge technologies in a small and ambitious team in a flat company structure Rapid growth opportunities and structured professional training Flexible working hours and remote work possible Exciting and innovative projects in the aviation industry

Miro's in-house creative team is responsible for many different aspects of the business - from high level marketing campaign concepting and execution to events to swag to branded office touchpoints. Anything that is Miro-branded, we are likely involved in. About the Role Our small team holds exceptional talent but there's still a critical leadership gap given the amount of work the team takes on. We need someone who can 'take the bull by the horns' with a positive attitude, and translate strategy into world-class creative execution while building and mentoring the current team. The ideal candidate combines executive presence to command cross-functional respect and relationships, collaborative leadership that creates clarity without stifling individual creativity, and strategic thinking to bridge our brand vision with tactical effective execution. What you'll do Function as the conceptual partner to the Head of Creative , taking ownership of day-to-day creative operations and decision-making to eliminate current bottlenecks and enable senior leadership to focus on higher-level strategy Lead creative development and execution for major brand campaigns, ensuring consistent creative vision across all marketing touchpoints and channels Establish creative authority and decision-making clarity for cross-functional stakeholders, eliminating coordination bottlenecks and confusion Reduce dependency on external freelancers by scaling internal creative capabilities and establishing institutional creative knowledge Build strong relationships with key stakeholders across product, marketing, and executive teams to ensure trust in the creative work Own creative quality assurance and brand compliance across all deliverables, ensuring consistent execution of brand standards What you'll need • 10+ years overall creative experience with 5+ years leading creative teams in a senior Creative Director role with proven mentorship and team development experience • Strong conceptual creative background with ability to develop big organizing ideas, with preference for B2B SaaS or enterprise technology experience • Track record managing large-scale campaigns across multiple channels and touchpoints • Proven experience building creative workflows and processes that measurably improved team efficiency and output quality • Portfolio demonstrating integrated campaign development from single organizing concepts executed across the entire marketing funnel • Collaborative team player with positive attitude and strong cross-functional stakeholder management skills to build relationships and drive alignment across departments What's in it for you Competitive equity package Health insurance for you and your family Lunch, snacks and drinks provided in the office Wellbeing benefit and WFH equipment allowance Annual learning and development allowance to grow your skills and career Opportunity to work for a globally diverse team About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 90M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,600 employees in 12 hubs around the world. We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission - Empower teams to create the next big thing - is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in , and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences. Resume/CV Resume/CV Attach File types: pdf, doc, docx, txt, rtf File size: max 2MB Cover Letter Attach File types: pdf, doc, docx, txt, rtf File size: max 2MB LinkedIn Profile Website (please include password if necessary) Will you now or in the future require visa sponsorship for employment with Miro? What is it about Miro that makes you interested in joining the team? Max 900 characters allowed. Why do you feel you would be well suited for this role? Max 900 characters allowed. Do you have at least 3-5 years of experience leading creative teams (5+ people) in a senior Creative Director or equivalent leadership role? Have you developed and executed integrated creative campaigns based on a single organising idea that spanned the entire marketing funnel ? By submitting my application I agree that my data is being stored and processed. _JobID A 30-min interview to discuss your relevant skills, perspective on resilience, experience, and what motivates you to join Miro. 02. Hiring Manager The hiring manager will meet to discuss your experience and fit for the role by assessing whether you align with the Miro Mindset (Curiosity, Drive, Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes. 03. Skill Assesment An interactive presentation to see your skills in action, based around a particular case study or business problem. 04. Meet the Team Here you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with the role and Miro's values and culture. Meet a member of the leadership team to discuss Miro's company values and share your vision for success at Miro.