Ebury is a leading global fintech company that empowers businesses to trade and grow internationally. It offers a comprehensive suite of products, including international payments and collections, FX risk management, trade finance, and API integrations. Founded in 2009 by Juan Lobato and Salvador García, Ebury is one of the fastest-growing global fintechs, with over 1,700 employees and 38 offices in more than 25 countries. Client Account Manager / Customer Success Manager High Wycombe - Office based, 4 days in the office, 1 day working from home Ebury Mass Payments (EMP) is the premier non-bank provider of high volume currency and payment solutions. The division operates in 5 of the 24 Ebury offices and has made a recent acquisition which will dramatically accelerate growth. The Client Services team handles all day-to-day relations and service delivery for Ebury's Mass Payment clients. All late-stage and post-sales support - e.g. service solutions building and mapping, implementation/client training, enquiry handling and account management is delivered through this core function of the business. As an Account Manager, you'll act as a senior operational member of the team and the point of contact for some of our key enterprise-level corporate clients, providing daily service support and trading assistance. The support team is responsible for front-end service delivery to these key clients in a high paced environment, and you'll have the leadership skills to match. You'll have demonstrable account management skills coupled with technical and operational payment knowledge in order to deliver industry-leading day-to-day service to our enterprise-level accounts. You'll be servicing the primary revenue and growth area of the business at an exciting time for the company, at the forefront as an ambassador for the product and service. Responsibilities: Overall management and ownership of all key mass payment accounts (operationally) Responsibility for delivery of service KPIs/SLAs for a book of clients Developing a solid and trusting relationship with our key clients at a senior level Acting as main point of contact for escalations and issue resolution Provide platform/operational support and assist with daily enquiries Presentations and live client demos/training where required Maintaining Client MI for accountability and traceability Service multiple clients concurrently whilst meeting deadlines QA, production and refining of client-facing and internal reports on key service metrics Inter team process building and refining You'll be a 'go to' person on our payments platform and technical capabilities. You will know our systems and products inside out whilst proactively driving ongoing integration and product development initiatives with our clients You'll guide our service quality ethos and inform our client approach with our teams internally to maintain industry-leading standards, leading by example for how to deliver exceptional service Presentations and live technical demos/training as necessary to clients, prospects as well as internal stakeholders Leadership and mentorship Active mentoring and monitoring of quality/service levels within team and defaulting to leadership position to set standard/example for industry-leading service quality Overseeing the narrative and communication with our SME clients Training new starters and making recommendations to the ongoing improvement of our training/induction programmes Mentoring junior members of the team to upskill them and assist in their development. Measuring quality assurance of outgoing communications via all channels across your sub-team Commercial Accum Monitor market rates and external economic factors which may impact the business and clients utilisation of the service Analysis of payment data/trends to draw insights (month-on-month trend analysis) Demonstrate strong commercial awareness by identifying organic growth opportunities among client accounts, including upselling and cross-selling as part of trend analysis Responsible for proactively growing revenue of client accounts, by identifying commercial opportunities and establishing a strong working rapport with client key stakeholders and internal commercial counterparts Negotiating FX margins where required with existing and new clients Developing and managing a solid and trusting relationship with our key Mass Payment clients Maintaining and actively enhancing our existing relationships, accountable for operational and commercialsuccess of a portfolio of accounts. Keeping the client experience a priority Connecting with key business executives and stakeholders both internally and within a book of clients Anticipating needs and improvements of accounts and fully understanding these key relationships Establishing touchpoints and maintain proactive, regular contact with client-side stakeholders acrossvarious levels Delivery of client reviews (operationally), enhanced processes and servicing improvements Work closely with operational teams to: Act as escalation point/main point of contact for handling and resolving escalated issues where necessary Make sure clients KPIs/SLAs are adhered to and reporting on to relevant stakeholders in a timely manner. Drive operational/service improvements and efficiency through mediating between clients and internalteams to see through to completion Project manage the onboarding of new clients, following the correct procedures and timeframes Coordinate with team members working on the same account to ensure consistent service About you: - Leadership and client manner o You naturally set the tone for world-class client support/service and instil confidence when dealing withexternal clients or internal stakeholders across all levels o You have demonstrable success and experience within a client facing function with senior experiencehandling high value accounts operationally (ideally a middle office environment) o You may also have had line management experience or other leadership experience o You have clear client facing abilities and can deal with a wide range of internal and external stakeholderssimultaneously - Eye for detail o You take true ownership of your accounts, and have a work ethic that sets the standard for our teamsleaving no stone unturned in pre-empting the needs and strategy of your clients o Dealing with live currency trade booking, banking information, figures and high value/volume payments andclients - accuracy of work is particularly key o Helping the team to identify issues preemptively (e.g., payment dates, banking data etc.), and constantawareness of the big picture - Strives in high pressure/pace environment o Managing workload around tight time constraints o Confidence liaising and mediating between multiple internal departments to find solutions - Commercial awareness o Confidence to promote the company offering and awareness to identify new opportunities to grow new and existing key accounts Confidence to promote the company offering and awareness to identify new opportunities to grow new and existing key accounts Head for numbers - confidence dealing with numbers - exchange rates, profit margins and an awareness of commercial implications Experience with Microsoft suite (particularly excel) helpful and Google suite advantageous but not essential Interest in currency markets is advantageous but not essential Account Manager Skills and Qualifications: Account Management Experience Client-Focused Solutions Experience Project Management Skills Ability to Communicate Client Needs with stakeholders Ability to Manage Multiple Projects and Relationships Simultaneously Required to have at least five years of work experience in account management or customer service Must have experience working in a similar industry About Us Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 25 countries worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Bucharest to Toronto, we enjoy sharing team experiences and celebrating success across the Ebury family. Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies. None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector. We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future. Please submit your application on the careers website directly, uploading your CV / resume in English. Apply for this job indicates a required field First Name . click apply for full job details
Jun 26, 2025
Full time
Ebury is a leading global fintech company that empowers businesses to trade and grow internationally. It offers a comprehensive suite of products, including international payments and collections, FX risk management, trade finance, and API integrations. Founded in 2009 by Juan Lobato and Salvador García, Ebury is one of the fastest-growing global fintechs, with over 1,700 employees and 38 offices in more than 25 countries. Client Account Manager / Customer Success Manager High Wycombe - Office based, 4 days in the office, 1 day working from home Ebury Mass Payments (EMP) is the premier non-bank provider of high volume currency and payment solutions. The division operates in 5 of the 24 Ebury offices and has made a recent acquisition which will dramatically accelerate growth. The Client Services team handles all day-to-day relations and service delivery for Ebury's Mass Payment clients. All late-stage and post-sales support - e.g. service solutions building and mapping, implementation/client training, enquiry handling and account management is delivered through this core function of the business. As an Account Manager, you'll act as a senior operational member of the team and the point of contact for some of our key enterprise-level corporate clients, providing daily service support and trading assistance. The support team is responsible for front-end service delivery to these key clients in a high paced environment, and you'll have the leadership skills to match. You'll have demonstrable account management skills coupled with technical and operational payment knowledge in order to deliver industry-leading day-to-day service to our enterprise-level accounts. You'll be servicing the primary revenue and growth area of the business at an exciting time for the company, at the forefront as an ambassador for the product and service. Responsibilities: Overall management and ownership of all key mass payment accounts (operationally) Responsibility for delivery of service KPIs/SLAs for a book of clients Developing a solid and trusting relationship with our key clients at a senior level Acting as main point of contact for escalations and issue resolution Provide platform/operational support and assist with daily enquiries Presentations and live client demos/training where required Maintaining Client MI for accountability and traceability Service multiple clients concurrently whilst meeting deadlines QA, production and refining of client-facing and internal reports on key service metrics Inter team process building and refining You'll be a 'go to' person on our payments platform and technical capabilities. You will know our systems and products inside out whilst proactively driving ongoing integration and product development initiatives with our clients You'll guide our service quality ethos and inform our client approach with our teams internally to maintain industry-leading standards, leading by example for how to deliver exceptional service Presentations and live technical demos/training as necessary to clients, prospects as well as internal stakeholders Leadership and mentorship Active mentoring and monitoring of quality/service levels within team and defaulting to leadership position to set standard/example for industry-leading service quality Overseeing the narrative and communication with our SME clients Training new starters and making recommendations to the ongoing improvement of our training/induction programmes Mentoring junior members of the team to upskill them and assist in their development. Measuring quality assurance of outgoing communications via all channels across your sub-team Commercial Accum Monitor market rates and external economic factors which may impact the business and clients utilisation of the service Analysis of payment data/trends to draw insights (month-on-month trend analysis) Demonstrate strong commercial awareness by identifying organic growth opportunities among client accounts, including upselling and cross-selling as part of trend analysis Responsible for proactively growing revenue of client accounts, by identifying commercial opportunities and establishing a strong working rapport with client key stakeholders and internal commercial counterparts Negotiating FX margins where required with existing and new clients Developing and managing a solid and trusting relationship with our key Mass Payment clients Maintaining and actively enhancing our existing relationships, accountable for operational and commercialsuccess of a portfolio of accounts. Keeping the client experience a priority Connecting with key business executives and stakeholders both internally and within a book of clients Anticipating needs and improvements of accounts and fully understanding these key relationships Establishing touchpoints and maintain proactive, regular contact with client-side stakeholders acrossvarious levels Delivery of client reviews (operationally), enhanced processes and servicing improvements Work closely with operational teams to: Act as escalation point/main point of contact for handling and resolving escalated issues where necessary Make sure clients KPIs/SLAs are adhered to and reporting on to relevant stakeholders in a timely manner. Drive operational/service improvements and efficiency through mediating between clients and internalteams to see through to completion Project manage the onboarding of new clients, following the correct procedures and timeframes Coordinate with team members working on the same account to ensure consistent service About you: - Leadership and client manner o You naturally set the tone for world-class client support/service and instil confidence when dealing withexternal clients or internal stakeholders across all levels o You have demonstrable success and experience within a client facing function with senior experiencehandling high value accounts operationally (ideally a middle office environment) o You may also have had line management experience or other leadership experience o You have clear client facing abilities and can deal with a wide range of internal and external stakeholderssimultaneously - Eye for detail o You take true ownership of your accounts, and have a work ethic that sets the standard for our teamsleaving no stone unturned in pre-empting the needs and strategy of your clients o Dealing with live currency trade booking, banking information, figures and high value/volume payments andclients - accuracy of work is particularly key o Helping the team to identify issues preemptively (e.g., payment dates, banking data etc.), and constantawareness of the big picture - Strives in high pressure/pace environment o Managing workload around tight time constraints o Confidence liaising and mediating between multiple internal departments to find solutions - Commercial awareness o Confidence to promote the company offering and awareness to identify new opportunities to grow new and existing key accounts Confidence to promote the company offering and awareness to identify new opportunities to grow new and existing key accounts Head for numbers - confidence dealing with numbers - exchange rates, profit margins and an awareness of commercial implications Experience with Microsoft suite (particularly excel) helpful and Google suite advantageous but not essential Interest in currency markets is advantageous but not essential Account Manager Skills and Qualifications: Account Management Experience Client-Focused Solutions Experience Project Management Skills Ability to Communicate Client Needs with stakeholders Ability to Manage Multiple Projects and Relationships Simultaneously Required to have at least five years of work experience in account management or customer service Must have experience working in a similar industry About Us Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 25 countries worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Bucharest to Toronto, we enjoy sharing team experiences and celebrating success across the Ebury family. Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies. None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector. We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future. Please submit your application on the careers website directly, uploading your CV / resume in English. Apply for this job indicates a required field First Name . click apply for full job details
About the role: ROLI is looking for a Senior Full Stack Developer to help grow our music learning and creation offerings. We're at a pivotal stage in our growth and are looking for an experienced engineer who is passionate about modern web technologies to join our team . As a Senior Full Stack Developer, you'll play a key role in shaping the technical direction, improving our product metrics, and ensuring best practices across our web stack. You will report to the Engineering Manager and work primarily on our JavaScript/Typescript stack to expand our e-commerce website, internal websites, RESTful APIs, and subscription services. We do sprints and standups, communicate a lot, support each other, value each other's opinions, and constantly strive to collaboratively improve our working environment. About ROLI: We are a creative, dynamic team that believes in the power of music to transform lives. Our mission is to help more people discover the joy of music through our hardware and software products - making piano learning accessible and engaging, as well as taking music creation to new heights. Responsibilities: Lead the development and maintenance of scalable, high-performance codebases across ROLI repositories. Contribute to technical strategy, helping to define best practices and architectural decisions. Collaborate on design systems alongside UX designers. Implement frontend features whilst ensuring UX, performance, SEO, security and accessibility best practices are upheld. Build and maintain secure, scalable APIs with Node.js and a NoSQL database. Test user flows and business logic with automated tests. Debug issues across internal APIs, infrastructure, and third-party integrations. Mentor and collaborate with other developers through pair programming, code reviews, and knowledge sharing. Take ownership of site reliability and security best practices. Actively participate in our agile development process (sprint planning, retrospectives, stand-ups). Communicate progress to stakeholders and collaborate across departments. Requirements At least 5+ years of professional experience as a Full Stack Developer. Deep expertise in modern frontend frameworks (Astro, SolidJS, React, Next.js). Demonstrable previous work on customer-facing websites with a focus on user experience . Accustomed to reusable components and design systems. Strong understanding of SSR, SSG, SPA, or derived architectures. Experience leading projects: technical planning, task breakdown, estimation, and delivery . Hands-on experience building RESTful or GraphQL APIs , with Node.js and SQL/NoSQL databases. Experience integrating third-party services, APIs, and analytics tools. An understanding of security best practices on the web. Strong debugging skills and a problem-solving mindset. An inquisitive mind and demonstrable examples of implementing proactive solutions. Excellent interpersonal and communication skills with employees at all levels and good written English. Technical skills: Must Frontend: HTML, CSS JavaScript (ES2020+), TypeScript SolidJS or React Unit-testing (Vitest / Jest / similar) End-to-end testing (Cypress / Playwright / similar) Backend : RESTful APIs Node.js SQL and/or NoSQL databases Unit-testing Integration testing Infrastructure: Vercel (or similar) AWS (S3, Lambda, ECS, SQS). Recommended Astro Tailwind CSS GraphQL Figma Web accessibility JS and CSS animations State management libraries Express.js Bonus points: Experience with ecommerce platforms (Shopify or equivalent), headless CMSs and analytics tools integration (GTM, GA). Understanding of the ecommerce order lifecycle (order creation, shipping, promo codes, ERP, analytics, etc.). Prior experience working on high profile websites. A passion for music, technology, or startups. Luminary ROLI Ltd offers: The opportunity to work with the leading, progressive minds within technology, hardware, and music creation to directly impact the way we create and interact with music A competitive salary according to your level of experience A range of meaningful benefits including: Following probation, a competitive health care cash plan and a generous bike-to-work scheme Hybrid working: 3 set days in our Highgate office( Monday, Wednesday, and Thursday) remote optional on Tuesday and Friday. A competitive company pension scheme following 3 months of full-time work 23 days holiday and the standard 8 statutory holiday days 5 day volunteering allowance 20 hours per year dedicated to volunteering within the local community Flexible working hours 'Lending Library' of all ROLI products Team member discounts on ROLI products Apple laptop and relevant software licenses for your role Generous Parental Leave policy Company-wide Hack Days and team outings In-house bike storage Currently on hold due to office renovation: Daily homemade plant-based lunches and limitless home made GOLDnola Friends and family events We offer a hybrid working approach. We will discuss the latest updates with regards to remote working as part of our interview process. Luminary ROLI Ltd wholeheartedly believes that difference stimulates a healthy and productive environment, as well as positively impacts the products we create. We actively encourage diversity of background and perspective. As an equal opportunities employer, we oppose all forms of unlawful or unfair discrimination in all of our employment related processes and matters.
Jun 26, 2025
Full time
About the role: ROLI is looking for a Senior Full Stack Developer to help grow our music learning and creation offerings. We're at a pivotal stage in our growth and are looking for an experienced engineer who is passionate about modern web technologies to join our team . As a Senior Full Stack Developer, you'll play a key role in shaping the technical direction, improving our product metrics, and ensuring best practices across our web stack. You will report to the Engineering Manager and work primarily on our JavaScript/Typescript stack to expand our e-commerce website, internal websites, RESTful APIs, and subscription services. We do sprints and standups, communicate a lot, support each other, value each other's opinions, and constantly strive to collaboratively improve our working environment. About ROLI: We are a creative, dynamic team that believes in the power of music to transform lives. Our mission is to help more people discover the joy of music through our hardware and software products - making piano learning accessible and engaging, as well as taking music creation to new heights. Responsibilities: Lead the development and maintenance of scalable, high-performance codebases across ROLI repositories. Contribute to technical strategy, helping to define best practices and architectural decisions. Collaborate on design systems alongside UX designers. Implement frontend features whilst ensuring UX, performance, SEO, security and accessibility best practices are upheld. Build and maintain secure, scalable APIs with Node.js and a NoSQL database. Test user flows and business logic with automated tests. Debug issues across internal APIs, infrastructure, and third-party integrations. Mentor and collaborate with other developers through pair programming, code reviews, and knowledge sharing. Take ownership of site reliability and security best practices. Actively participate in our agile development process (sprint planning, retrospectives, stand-ups). Communicate progress to stakeholders and collaborate across departments. Requirements At least 5+ years of professional experience as a Full Stack Developer. Deep expertise in modern frontend frameworks (Astro, SolidJS, React, Next.js). Demonstrable previous work on customer-facing websites with a focus on user experience . Accustomed to reusable components and design systems. Strong understanding of SSR, SSG, SPA, or derived architectures. Experience leading projects: technical planning, task breakdown, estimation, and delivery . Hands-on experience building RESTful or GraphQL APIs , with Node.js and SQL/NoSQL databases. Experience integrating third-party services, APIs, and analytics tools. An understanding of security best practices on the web. Strong debugging skills and a problem-solving mindset. An inquisitive mind and demonstrable examples of implementing proactive solutions. Excellent interpersonal and communication skills with employees at all levels and good written English. Technical skills: Must Frontend: HTML, CSS JavaScript (ES2020+), TypeScript SolidJS or React Unit-testing (Vitest / Jest / similar) End-to-end testing (Cypress / Playwright / similar) Backend : RESTful APIs Node.js SQL and/or NoSQL databases Unit-testing Integration testing Infrastructure: Vercel (or similar) AWS (S3, Lambda, ECS, SQS). Recommended Astro Tailwind CSS GraphQL Figma Web accessibility JS and CSS animations State management libraries Express.js Bonus points: Experience with ecommerce platforms (Shopify or equivalent), headless CMSs and analytics tools integration (GTM, GA). Understanding of the ecommerce order lifecycle (order creation, shipping, promo codes, ERP, analytics, etc.). Prior experience working on high profile websites. A passion for music, technology, or startups. Luminary ROLI Ltd offers: The opportunity to work with the leading, progressive minds within technology, hardware, and music creation to directly impact the way we create and interact with music A competitive salary according to your level of experience A range of meaningful benefits including: Following probation, a competitive health care cash plan and a generous bike-to-work scheme Hybrid working: 3 set days in our Highgate office( Monday, Wednesday, and Thursday) remote optional on Tuesday and Friday. A competitive company pension scheme following 3 months of full-time work 23 days holiday and the standard 8 statutory holiday days 5 day volunteering allowance 20 hours per year dedicated to volunteering within the local community Flexible working hours 'Lending Library' of all ROLI products Team member discounts on ROLI products Apple laptop and relevant software licenses for your role Generous Parental Leave policy Company-wide Hack Days and team outings In-house bike storage Currently on hold due to office renovation: Daily homemade plant-based lunches and limitless home made GOLDnola Friends and family events We offer a hybrid working approach. We will discuss the latest updates with regards to remote working as part of our interview process. Luminary ROLI Ltd wholeheartedly believes that difference stimulates a healthy and productive environment, as well as positively impacts the products we create. We actively encourage diversity of background and perspective. As an equal opportunities employer, we oppose all forms of unlawful or unfair discrimination in all of our employment related processes and matters.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. In this role you'll be expected to be involved in a range of valuation and advisory engagements relating to financial products (derivatives and cash based) across all asset classes that will include both contentious and non-contentious matters. Such engagements will also include risk related matters such as the modelling of default risk. You will also be involved in other forms of quantitative/statistical advisory projects. You'll be someone with: Master's degree in Finance, Economics, Mathematics, Statistics, Engineering or Computer Science with an Interest in finance and financial instrument valuation, hedging and structuring. Familiarity in programming in a high-level language (e.g. Python, R, MATLAB, Excel VBA) and/or experience with econometric software packages (e.g. STATA, SAS). An effective communicator with an Intellectual curiosity and analytical mind-set. Strong business writing, analytical and modelling skills. Effective verbal and written communication skills. Someone who can clearly articulate in a technical and non technical way An interest in applying tools from finance, mathematics and data science to provide pragmatic and robust solutions You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 26, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. In this role you'll be expected to be involved in a range of valuation and advisory engagements relating to financial products (derivatives and cash based) across all asset classes that will include both contentious and non-contentious matters. Such engagements will also include risk related matters such as the modelling of default risk. You will also be involved in other forms of quantitative/statistical advisory projects. You'll be someone with: Master's degree in Finance, Economics, Mathematics, Statistics, Engineering or Computer Science with an Interest in finance and financial instrument valuation, hedging and structuring. Familiarity in programming in a high-level language (e.g. Python, R, MATLAB, Excel VBA) and/or experience with econometric software packages (e.g. STATA, SAS). An effective communicator with an Intellectual curiosity and analytical mind-set. Strong business writing, analytical and modelling skills. Effective verbal and written communication skills. Someone who can clearly articulate in a technical and non technical way An interest in applying tools from finance, mathematics and data science to provide pragmatic and robust solutions You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Job description Team Leader - Weymouth As a senior Team leader you will report into the Contract Supervisor. The senior team leader will have the organisation skills required to manage the day-to-day operation of the contract, working with the Contract Supervisor to ensure the delivery of the contract. Key responsibilities of the role are to: Liaise with your line manager to ensure the teams have the resources required to fulfil their tasks. Liaise with the line manager on staffing requirements by producing and using reports and plans. Be involved with the interviewing and recruitment of new employees, following the company's recruitment and onboarding procedure, ensuring the compliance of the contract within the company. Monitor and approve operative holidays. Produce scheduled and ad hoc work programmes, and assist with service delivery to ensure work programme tick sheets are administratively maintained. Prioritise the workload of the team. Monitor the efficiency and organise the maintenance of vehicles and machinery. Issue rectification and improvement notices to the appropriate teams, ensuring they are fully conversant with the conditions of the notice. Other responsibilities: Communicate with customers and with your line manager on work related issues. Communicate with your line manager on employee absences. Communicate with suppliers on a regular basis. Monitor work in line with inspection programmes and the quality assurance method statement. Make recommendations on improvements to services. Ensure the completion of workforce timesheets. Provide quotations for services. Support the maintenance of Environmental Standards and compliance with the BS EN ISO 14001:1996 standard at the contract. Undertake any duties as may reasonably be required. Health and Safety To act in accordance with the Health and Safety at Work Act and the Glendale Health and Safety Policy at all times To carry out instructions from your Line Manager in accordance with Glendale's Health and Safety Policy, Glendale's Codes of Practice, Glendale's Quality Management Systems and the Employee Handbook. To be knowledgeable of Health and safety regulations within your workplace and the activities that you are carrying out. Ensure you have completed the necessary induction and health and safety modules prior to commencement of any works. You must be responsible for the health and safety of yourself and that of others, in your working environment, To promote safe working practices at all times and to ensure that all equipment is safe to use. To ensure that you are knowledgeable of the suitability of all machinery/equipment used in accordance with the task you are doing and it is safe to use. To ensure the correct use of all machinery/equipment in accordance with its handbook. To ensure that any machinery/equipment that does not operate correctly is reported immediately to your Line Manager and a defect tag is filled out and attached. To ensure that any check/maintenance sheets are completed and passed to your Line Manager. To ensure that all machinery/equipment is secured at all times (when not in use). Qualifications It is desirable to hold the following qualifications: a horticultural qualification and or demonstrable experience of a horticultural or grounds maintenance environment a recognised practical qualifications such as in chainsaw/ pesticide a CSCS card. Personal Characteristics A high level of initiative and self motivation. Strong relationship building skills coupled with excellent communication skills. A self motivated individual. Flexible approach to duties. Customer/client care focus. Leadership and communication skills Benefits offered by Glendale: Employee health cash plan Employee discount portal - discounts on travel booking, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending Company sick pay Career progression Training and development
Jun 26, 2025
Full time
Job description Team Leader - Weymouth As a senior Team leader you will report into the Contract Supervisor. The senior team leader will have the organisation skills required to manage the day-to-day operation of the contract, working with the Contract Supervisor to ensure the delivery of the contract. Key responsibilities of the role are to: Liaise with your line manager to ensure the teams have the resources required to fulfil their tasks. Liaise with the line manager on staffing requirements by producing and using reports and plans. Be involved with the interviewing and recruitment of new employees, following the company's recruitment and onboarding procedure, ensuring the compliance of the contract within the company. Monitor and approve operative holidays. Produce scheduled and ad hoc work programmes, and assist with service delivery to ensure work programme tick sheets are administratively maintained. Prioritise the workload of the team. Monitor the efficiency and organise the maintenance of vehicles and machinery. Issue rectification and improvement notices to the appropriate teams, ensuring they are fully conversant with the conditions of the notice. Other responsibilities: Communicate with customers and with your line manager on work related issues. Communicate with your line manager on employee absences. Communicate with suppliers on a regular basis. Monitor work in line with inspection programmes and the quality assurance method statement. Make recommendations on improvements to services. Ensure the completion of workforce timesheets. Provide quotations for services. Support the maintenance of Environmental Standards and compliance with the BS EN ISO 14001:1996 standard at the contract. Undertake any duties as may reasonably be required. Health and Safety To act in accordance with the Health and Safety at Work Act and the Glendale Health and Safety Policy at all times To carry out instructions from your Line Manager in accordance with Glendale's Health and Safety Policy, Glendale's Codes of Practice, Glendale's Quality Management Systems and the Employee Handbook. To be knowledgeable of Health and safety regulations within your workplace and the activities that you are carrying out. Ensure you have completed the necessary induction and health and safety modules prior to commencement of any works. You must be responsible for the health and safety of yourself and that of others, in your working environment, To promote safe working practices at all times and to ensure that all equipment is safe to use. To ensure that you are knowledgeable of the suitability of all machinery/equipment used in accordance with the task you are doing and it is safe to use. To ensure the correct use of all machinery/equipment in accordance with its handbook. To ensure that any machinery/equipment that does not operate correctly is reported immediately to your Line Manager and a defect tag is filled out and attached. To ensure that any check/maintenance sheets are completed and passed to your Line Manager. To ensure that all machinery/equipment is secured at all times (when not in use). Qualifications It is desirable to hold the following qualifications: a horticultural qualification and or demonstrable experience of a horticultural or grounds maintenance environment a recognised practical qualifications such as in chainsaw/ pesticide a CSCS card. Personal Characteristics A high level of initiative and self motivation. Strong relationship building skills coupled with excellent communication skills. A self motivated individual. Flexible approach to duties. Customer/client care focus. Leadership and communication skills Benefits offered by Glendale: Employee health cash plan Employee discount portal - discounts on travel booking, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending Company sick pay Career progression Training and development
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Start here. Grow here. Are you ready to lead a team of talented engineers and shape the future of energy infrastructure? We are seeking a highly experienced and visionary Technical Director/Technical Lead - Protection & Control (P&C) to spearhead our P&C engineering initiatives. The ideal candidate will be responsible for technical leadership, strategic direction, project oversight, and team development for all activities related to P&C design and implementation across transmission and distribution systems. In this leadership role, you will be a key member of our Transmission & Distribution team dedicated to engaging with our clients and directly contributing to the successful delivery of groundbreaking and technically challenging P&C design projects encompassing the T&D projects. This is a Technical Director level role in combination with integrated project management and delivery to support the growth of our UK & Ireland T&D practice. Here's what you'll do: Lead, mentor, and develop a team of P&C engineers and technical specialists. Provide strategic and technical leadership in the design, development, and implementation of Protection & Control systems. Establish technical standards, procedures, and best practices for protection schemes, control systems, and SCADA integration. Review and approve protection coordination studies, relay settings, and logic diagrams. Provide engineering expertise from the concept to detailed design of transmission & distribution projects, including substations, power generating stations, data centers, BESS and renewables. Check and review engineering deliverables such as complex designs, reports, proposals, presentations and drawing packages. You'll provide technical expertise in bids and proposals and represent the Company in client meetings as a senior member of the P&C team, applying your experience and expertise to a range of exciting and interesting projects. Take responsibility for assigned project scope, technical delivery, and client engagement for P&C scope within projects. You will have the opportunity to be involved in large programmes of work like Great Grid Upgrade (GGP) projects. Oversee the preparation of detailed engineering designs, technical specifications, and construction packages. Provide expert technical evaluations and offer problem-solving solutions to different team members. Contribute to written proposals outlining all project details, including the timeline, resources, budget, objectives, and goals. Ensure your work meets safety, health, environmental, sustainability, and quality standards. Actively participate in business and strategic planning activities to identify opportunities to continue the growth of the business in the short, medium and longer-term. You will have the opportunity to collaborate with our Global Enterprise Capabilities teams to deliver projects in the region. Ensure design submissions comply with codes, standards such as IEEE, IEC, National Grid, and quality requirements. Drive innovation in smart grid technology, IEC 61850 implementation, and digital substation design. Assess emerging trends and technologies in P&C to enhance system performance and reliability Enjoy the Perks. At AECOM, you'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. Qualifications Ready to push the limits of what's possible? Here's what we're looking for: Significant experience in UK development-related infrastructure engineering; likely from a private/consultancy background. Electrical Engineering degree with over 12 years of P&C engineering experience supporting utility clients, with involvement in projects related to one or more of the following facility types: electrical transmission and distribution, onshore wind, solar energy, BESS and electrical substations In-depth knowledge of power system protection principles, relay coordination, SCADA, automation, and communication protocols. Proven experience with major OEM relays (e.g., SEL, GE, ABB, Siemens, Hitachi). Working experience with the National Grid projects is advantageous. Chartered ship & Lead CDAE/CDAE/TP141 certifications are advantageous. Excellent written and verbal communication skills We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at . At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Additional Information Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn (Francesca Siddle) About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too. Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines. ReqID: J Business Line: Energy Business Group: DCS Strategic Business Unit: Europe & India Career Area: Engineering Work Location Model: Hybrid Legal Entity: AECOM Limited
Jun 26, 2025
Full time
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Start here. Grow here. Are you ready to lead a team of talented engineers and shape the future of energy infrastructure? We are seeking a highly experienced and visionary Technical Director/Technical Lead - Protection & Control (P&C) to spearhead our P&C engineering initiatives. The ideal candidate will be responsible for technical leadership, strategic direction, project oversight, and team development for all activities related to P&C design and implementation across transmission and distribution systems. In this leadership role, you will be a key member of our Transmission & Distribution team dedicated to engaging with our clients and directly contributing to the successful delivery of groundbreaking and technically challenging P&C design projects encompassing the T&D projects. This is a Technical Director level role in combination with integrated project management and delivery to support the growth of our UK & Ireland T&D practice. Here's what you'll do: Lead, mentor, and develop a team of P&C engineers and technical specialists. Provide strategic and technical leadership in the design, development, and implementation of Protection & Control systems. Establish technical standards, procedures, and best practices for protection schemes, control systems, and SCADA integration. Review and approve protection coordination studies, relay settings, and logic diagrams. Provide engineering expertise from the concept to detailed design of transmission & distribution projects, including substations, power generating stations, data centers, BESS and renewables. Check and review engineering deliverables such as complex designs, reports, proposals, presentations and drawing packages. You'll provide technical expertise in bids and proposals and represent the Company in client meetings as a senior member of the P&C team, applying your experience and expertise to a range of exciting and interesting projects. Take responsibility for assigned project scope, technical delivery, and client engagement for P&C scope within projects. You will have the opportunity to be involved in large programmes of work like Great Grid Upgrade (GGP) projects. Oversee the preparation of detailed engineering designs, technical specifications, and construction packages. Provide expert technical evaluations and offer problem-solving solutions to different team members. Contribute to written proposals outlining all project details, including the timeline, resources, budget, objectives, and goals. Ensure your work meets safety, health, environmental, sustainability, and quality standards. Actively participate in business and strategic planning activities to identify opportunities to continue the growth of the business in the short, medium and longer-term. You will have the opportunity to collaborate with our Global Enterprise Capabilities teams to deliver projects in the region. Ensure design submissions comply with codes, standards such as IEEE, IEC, National Grid, and quality requirements. Drive innovation in smart grid technology, IEC 61850 implementation, and digital substation design. Assess emerging trends and technologies in P&C to enhance system performance and reliability Enjoy the Perks. At AECOM, you'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. Qualifications Ready to push the limits of what's possible? Here's what we're looking for: Significant experience in UK development-related infrastructure engineering; likely from a private/consultancy background. Electrical Engineering degree with over 12 years of P&C engineering experience supporting utility clients, with involvement in projects related to one or more of the following facility types: electrical transmission and distribution, onshore wind, solar energy, BESS and electrical substations In-depth knowledge of power system protection principles, relay coordination, SCADA, automation, and communication protocols. Proven experience with major OEM relays (e.g., SEL, GE, ABB, Siemens, Hitachi). Working experience with the National Grid projects is advantageous. Chartered ship & Lead CDAE/CDAE/TP141 certifications are advantageous. Excellent written and verbal communication skills We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at . At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Additional Information Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn (Francesca Siddle) About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too. Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines. ReqID: J Business Line: Energy Business Group: DCS Strategic Business Unit: Europe & India Career Area: Engineering Work Location Model: Hybrid Legal Entity: AECOM Limited
SVP, Global Head of Talent Management page is loaded SVP, Global Head of Talent Management Apply locations Newport Beach CA-700 London-Tower Bridge GB time type Full time posted on Posted 6 Days Ago job requisition id R14737 Job Title SVP, Global Head of Talent Management Job Description Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented SVP, Global Head of Talent Management to join our People Experience team in Newport Beach, CA or London, England reporting to the EVP, Chief People Experience Officer. This role is hybrid. As the SVP, Global Head of Talent Management you'll move Pacific Life, and your career, forward as you take on responsibility for crafting and executing a comprehensive strategy that integrates talent management, organizational development, and change management to drive organizational success. This role will lead the development of programs that enhance employee performance, engagement, and leadership development while ensuring the organization is agile and adaptable to change. The ideal candidate will be an expert in talent and organizational development with a proven ability to lead complex change initiatives and foster a high-performance and inclusive culture. How you'll help move us forward: Talent Strategy Development Design and implement a comprehensive global talent management strategy aligned with the company's vision and business goals. Collaborate with senior leadership to understand and anticipate talent needs and develop strategies to address gaps. Leadership Development/Learning & Development Lead initiatives to identify and develop high-potential talent and future leaders within the organization. Design and implement leadership development programs that enhance managerial and executive capabilities. Oversee the creation and delivery of training and development programs that build essential skills and capabilities. Promote a culture of continuous learning and professional development across all levels of the organization. Succession Planning Establish and maintain robust succession planning processes to ensure a pipeline of qualified candidates for key positions. Partner with business leaders to identify critical roles and develop succession plans. Performance Management Develop and refine performance management systems to ensure alignment with organizational objectives and enhance employee performance. Provide guidance and support to managers in conducting effective performance reviews and feedback sessions. Organizational Development Lead the design and implementation of organizational development initiatives that support business transformation, enhance organizational effectiveness, and build a culture of continuous improvement. Change Management Lead change management initiatives related to talent processes, ensuring smooth transitions during organizational restructuring, culture shifts, and the implementation of new talent programs. Diversity and Inclusion Champion D&I initiatives to create an inclusive workplace culture that values diversity and fosters a sense of belonging. Integrate D&I principles into all aspects of talent management and development. The experience you bring: Bachelor's degree in human resources or equivalent experience in Organizational Development, Business Administration, or related field; master's degree preferred. Minimum of 15 years of experience in a combination of talent management, organizational development, and change management, with at least 8 years in a leadership role. Proven track record of developing and implementing talent management strategies that align with the overall goals and long-term vision of the organization. Strong understanding of leadership development, performance management, and succession planning. Excellent leadership, communication, and interpersonal skills, with the ability to influence and build relationships at all levels of the organization. Experience with HR technology and systems related to talent management. Experience in managing complex projects and leading cross-functional teams. What makes you stand out: Demonstrated experience identifying future trends, challenges, and opportunities, using strategic insights to make decision that drive an organization's growth and success Develops people to meet both their career goals and the organization's goals; builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Finds opportunities to create new and better ways for the organization to be successful Consistently achieves results, even under tough circumstances; knowing the most effective and efficient processes to get things done, with a focus on continuous improvement Ability to pivot strategies, adjust processes, and mobilize resources effectively to meet evolving business needs, ensuring the organization remains competitive and resilient in the face of change. Experience leveraging compelling points to gain the support and commitment of others. You can be who you are. People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment at . What's life like at Pacific Life? Visit Benefits start Day 1. Your wellbeing is important. We're committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. • Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents • Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off • Paid Parental Leave as well as an Adoption Assistance Program • Competitive 401k savings plan with company match and an additional contribution regardless of participation. $322,000 - $410,000 Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) • Stakeholder Pension Scheme • Life Assurance • Subsidised Gym Membership • Private Medical Insurance • Season Ticket Loan • Eye Care • Employee Assistance Programme • Group Income Protection • Wellness Benefits As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values Please click here to view our company values At Pacific Life Re, our vision is to bring an innovative and dynamic approach to the marketplace. Our global team is not afraid to disrupt and challenge industry thinking to provide the best life and health reinsurance services possible. Working in some of the most complex and fast-moving markets has taught us that knowledge and innovation go hand in hand. Today, we are continuing our rapid growth internationally with offices across Europe, Asia, North America, Australia, and Bermuda. With over 1000 employees across the globe, we take pride in our inclusive culture, underpinned by our values and behaviours, providing an environment where everyone can grow and develop.
Jun 26, 2025
Full time
SVP, Global Head of Talent Management page is loaded SVP, Global Head of Talent Management Apply locations Newport Beach CA-700 London-Tower Bridge GB time type Full time posted on Posted 6 Days Ago job requisition id R14737 Job Title SVP, Global Head of Talent Management Job Description Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented SVP, Global Head of Talent Management to join our People Experience team in Newport Beach, CA or London, England reporting to the EVP, Chief People Experience Officer. This role is hybrid. As the SVP, Global Head of Talent Management you'll move Pacific Life, and your career, forward as you take on responsibility for crafting and executing a comprehensive strategy that integrates talent management, organizational development, and change management to drive organizational success. This role will lead the development of programs that enhance employee performance, engagement, and leadership development while ensuring the organization is agile and adaptable to change. The ideal candidate will be an expert in talent and organizational development with a proven ability to lead complex change initiatives and foster a high-performance and inclusive culture. How you'll help move us forward: Talent Strategy Development Design and implement a comprehensive global talent management strategy aligned with the company's vision and business goals. Collaborate with senior leadership to understand and anticipate talent needs and develop strategies to address gaps. Leadership Development/Learning & Development Lead initiatives to identify and develop high-potential talent and future leaders within the organization. Design and implement leadership development programs that enhance managerial and executive capabilities. Oversee the creation and delivery of training and development programs that build essential skills and capabilities. Promote a culture of continuous learning and professional development across all levels of the organization. Succession Planning Establish and maintain robust succession planning processes to ensure a pipeline of qualified candidates for key positions. Partner with business leaders to identify critical roles and develop succession plans. Performance Management Develop and refine performance management systems to ensure alignment with organizational objectives and enhance employee performance. Provide guidance and support to managers in conducting effective performance reviews and feedback sessions. Organizational Development Lead the design and implementation of organizational development initiatives that support business transformation, enhance organizational effectiveness, and build a culture of continuous improvement. Change Management Lead change management initiatives related to talent processes, ensuring smooth transitions during organizational restructuring, culture shifts, and the implementation of new talent programs. Diversity and Inclusion Champion D&I initiatives to create an inclusive workplace culture that values diversity and fosters a sense of belonging. Integrate D&I principles into all aspects of talent management and development. The experience you bring: Bachelor's degree in human resources or equivalent experience in Organizational Development, Business Administration, or related field; master's degree preferred. Minimum of 15 years of experience in a combination of talent management, organizational development, and change management, with at least 8 years in a leadership role. Proven track record of developing and implementing talent management strategies that align with the overall goals and long-term vision of the organization. Strong understanding of leadership development, performance management, and succession planning. Excellent leadership, communication, and interpersonal skills, with the ability to influence and build relationships at all levels of the organization. Experience with HR technology and systems related to talent management. Experience in managing complex projects and leading cross-functional teams. What makes you stand out: Demonstrated experience identifying future trends, challenges, and opportunities, using strategic insights to make decision that drive an organization's growth and success Develops people to meet both their career goals and the organization's goals; builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Finds opportunities to create new and better ways for the organization to be successful Consistently achieves results, even under tough circumstances; knowing the most effective and efficient processes to get things done, with a focus on continuous improvement Ability to pivot strategies, adjust processes, and mobilize resources effectively to meet evolving business needs, ensuring the organization remains competitive and resilient in the face of change. Experience leveraging compelling points to gain the support and commitment of others. You can be who you are. People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment at . What's life like at Pacific Life? Visit Benefits start Day 1. Your wellbeing is important. We're committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. • Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents • Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off • Paid Parental Leave as well as an Adoption Assistance Program • Competitive 401k savings plan with company match and an additional contribution regardless of participation. $322,000 - $410,000 Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) • Stakeholder Pension Scheme • Life Assurance • Subsidised Gym Membership • Private Medical Insurance • Season Ticket Loan • Eye Care • Employee Assistance Programme • Group Income Protection • Wellness Benefits As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values Please click here to view our company values At Pacific Life Re, our vision is to bring an innovative and dynamic approach to the marketplace. Our global team is not afraid to disrupt and challenge industry thinking to provide the best life and health reinsurance services possible. Working in some of the most complex and fast-moving markets has taught us that knowledge and innovation go hand in hand. Today, we are continuing our rapid growth internationally with offices across Europe, Asia, North America, Australia, and Bermuda. With over 1000 employees across the globe, we take pride in our inclusive culture, underpinned by our values and behaviours, providing an environment where everyone can grow and develop.
The Role: Managing Director - Germany The Managing Director (MD) of Montu is a senior executive role responsible for the overall strategic direction, operational management, and financial performance of the organization. The MD ensures that the business delivers high-quality healthcare services, complies with regulatory standards, and achieves its financial and growth objectives. The Managing Director will act as a business owner and drive market entry and engage key global stakeholders to support the continued launch and expansion of Montu Germany. You will work cross-functionally as the leader across clinical operations, customer success, regulatory, logistics, technology, finance, people & talent and product to create best-in-class business that launches successfully and replicates the success of Montu Australia and Montu UK. This is a highly strategic and hands-on leadership role suited for someone who thrives in complexity and wants to have a direct impact on scaling a mission-driven business. You are a passionate individual with a drive to always improve the business and environment around you and help shape a business that wants to re-define the medical cannabis industry. Key Responsibilities Managing Montu clinicians and clinical leads in appropriate fields. Develop and implement the company's strategic plan to drive growth and sustainability. Fully manage, own and drive the P&L for the German Market. Develop, continuously iterate and execute on the Go to market strategy. Identify new business opportunities and expand the organisation's services. Balance Strategic planning with operational agility to optimise growth opportunities and minimise business risk. Ensure alignment of the company's strategic objectives with industry trends and market demands. Design and implement standard operating procedures (SOPs) across key departments (e.g. patient onboarding, prescription fulfilment, clinical consultations, partner logistics). Recruitment and training. Working closely and cross functionally across all Montu departments including Regulatory Affairs, product, Partnerships and Commercial teams amongst others to create optimal patient outcomes plans that can be integrated into our clinical development programmes in order to support patient access, pricing and reimbursement. Provide input into tech platform development. Provide input into CBPM products and commercial discussions. Works with the Partnerships team to foster relationships with Key Opinion Leaders. Review & approve (as final signatory) materials intended for external use (website information, press releases, etc). Contribute to the development and implementation of medical education, including training of staff on the Code of Practice. Have and maintain an in-depth knowledge of the medical cannabis space within Germany and globally for commercial and regulatory purposes. Define and monitor KPIs to measure process performance and impact (e.g. time to patient, conversion rates, compliance risk, fulfilment SLAs). Act as appropriately named leads for the safe and effective delivery of the service. Be involved in marketing and PR related activities when required with approval from the line manager. Ensure adherence to medical and regulatory standards while maintaining flexibility to adapt to change. What You'll Bring 7+ years of experience in operations, business process optimisation, or operational excellence roles, ideally within high-growth or regulated industries. Experience in healthcare, pharmaceuticals, healthtech, logistics, or medical cannabis is highly advantageous. Demonstrated success in designing and scaling complex, cross-functional processes. Deep understanding of lean, Six Sigma, Kaizen, or similar frameworks (certification preferred but not required). Proven ability to lead change in a fast-paced, ambiguous environment. Strong analytical and systems thinking skills, with proficiency in process mapping tools (e.g. Lucidchart, Miro) and project management tools (e.g. Asana, Notion, Jira). Exceptional communication, facilitation, and stakeholder management skills. A bias for action, with the ability to zoom out strategically and zoom in operationally. Why Join Montu? Impact at scale: Help shape the future of medical cannabis and healthcare delivery in the UK and beyond. Growth: Join a rapidly scaling business with meaningful career development opportunities. Innovation: Work at the intersection of health, technology, and patient care in an emerging sector. Culture: Be part of a values-driven, collaborative, and high-performance team. Benefits: Competitive salary, flexible working arrangements, and a commitment to employee wellbeing. 25 days holiday increasing to 30 days after 1 year plus public holidays. About Montu Montu is Australia's fastest-growing medical cannabis companies, revolutionising access to alternative therapies through a vertically integrated platform that combines clinical care, regulatory compliance, and patient education. With an ambitious growth trajectory, we're on a mission to bring safe, effective, and scientifically validated cannabinoid-based medicines to patients who need them - at scale. We operate in a highly regulated and rapidly evolving industry that demands agility, precision, and innovation in equal measure. As we continue our expansion both locally and internationally, we're building a world-class team of leaders, thinkers, and doers to shape the future of medical cannabis.
Jun 26, 2025
Full time
The Role: Managing Director - Germany The Managing Director (MD) of Montu is a senior executive role responsible for the overall strategic direction, operational management, and financial performance of the organization. The MD ensures that the business delivers high-quality healthcare services, complies with regulatory standards, and achieves its financial and growth objectives. The Managing Director will act as a business owner and drive market entry and engage key global stakeholders to support the continued launch and expansion of Montu Germany. You will work cross-functionally as the leader across clinical operations, customer success, regulatory, logistics, technology, finance, people & talent and product to create best-in-class business that launches successfully and replicates the success of Montu Australia and Montu UK. This is a highly strategic and hands-on leadership role suited for someone who thrives in complexity and wants to have a direct impact on scaling a mission-driven business. You are a passionate individual with a drive to always improve the business and environment around you and help shape a business that wants to re-define the medical cannabis industry. Key Responsibilities Managing Montu clinicians and clinical leads in appropriate fields. Develop and implement the company's strategic plan to drive growth and sustainability. Fully manage, own and drive the P&L for the German Market. Develop, continuously iterate and execute on the Go to market strategy. Identify new business opportunities and expand the organisation's services. Balance Strategic planning with operational agility to optimise growth opportunities and minimise business risk. Ensure alignment of the company's strategic objectives with industry trends and market demands. Design and implement standard operating procedures (SOPs) across key departments (e.g. patient onboarding, prescription fulfilment, clinical consultations, partner logistics). Recruitment and training. Working closely and cross functionally across all Montu departments including Regulatory Affairs, product, Partnerships and Commercial teams amongst others to create optimal patient outcomes plans that can be integrated into our clinical development programmes in order to support patient access, pricing and reimbursement. Provide input into tech platform development. Provide input into CBPM products and commercial discussions. Works with the Partnerships team to foster relationships with Key Opinion Leaders. Review & approve (as final signatory) materials intended for external use (website information, press releases, etc). Contribute to the development and implementation of medical education, including training of staff on the Code of Practice. Have and maintain an in-depth knowledge of the medical cannabis space within Germany and globally for commercial and regulatory purposes. Define and monitor KPIs to measure process performance and impact (e.g. time to patient, conversion rates, compliance risk, fulfilment SLAs). Act as appropriately named leads for the safe and effective delivery of the service. Be involved in marketing and PR related activities when required with approval from the line manager. Ensure adherence to medical and regulatory standards while maintaining flexibility to adapt to change. What You'll Bring 7+ years of experience in operations, business process optimisation, or operational excellence roles, ideally within high-growth or regulated industries. Experience in healthcare, pharmaceuticals, healthtech, logistics, or medical cannabis is highly advantageous. Demonstrated success in designing and scaling complex, cross-functional processes. Deep understanding of lean, Six Sigma, Kaizen, or similar frameworks (certification preferred but not required). Proven ability to lead change in a fast-paced, ambiguous environment. Strong analytical and systems thinking skills, with proficiency in process mapping tools (e.g. Lucidchart, Miro) and project management tools (e.g. Asana, Notion, Jira). Exceptional communication, facilitation, and stakeholder management skills. A bias for action, with the ability to zoom out strategically and zoom in operationally. Why Join Montu? Impact at scale: Help shape the future of medical cannabis and healthcare delivery in the UK and beyond. Growth: Join a rapidly scaling business with meaningful career development opportunities. Innovation: Work at the intersection of health, technology, and patient care in an emerging sector. Culture: Be part of a values-driven, collaborative, and high-performance team. Benefits: Competitive salary, flexible working arrangements, and a commitment to employee wellbeing. 25 days holiday increasing to 30 days after 1 year plus public holidays. About Montu Montu is Australia's fastest-growing medical cannabis companies, revolutionising access to alternative therapies through a vertically integrated platform that combines clinical care, regulatory compliance, and patient education. With an ambitious growth trajectory, we're on a mission to bring safe, effective, and scientifically validated cannabinoid-based medicines to patients who need them - at scale. We operate in a highly regulated and rapidly evolving industry that demands agility, precision, and innovation in equal measure. As we continue our expansion both locally and internationally, we're building a world-class team of leaders, thinkers, and doers to shape the future of medical cannabis.
Head of Paid Media £70,000 - £78,000 + Bonus (Circa £12k) Hybrid London Award winning, independent media agency seeks best in class Head of Paid Media to join their rapidly growing team. This is a senior leadership role with four core pillars: People, Clients, Service Innovation, and Strategic Differentiation. As Head of Paid Media, you'll lead and grow our client's largest and most commercially critical department. You'll manage a team of 8+ specialists, fostering a culture of curiosity, accountability, and continuous improvement. You'll be a mentor, a coach, and a champion for delivering best-in-class paid media work. You'll also take senior ownership of client strategy, partnering with a wide range of brands to drive measurable business outcomes through paid media. This includes shaping and guiding strategy across Google Ads, Meta, programmatic, and native platforms. You will play a central role in enhancing their service and delivery standards, continually evolving how they plan, buy, measure, and optimise media across the full funnel. You'll lead the charge in developing innovative, insight-led, and performance-driven solutions. Crucially, this is a leadership team position. You won't just run a department - you'll have a seat at the table in shaping the structure, services, and future direction of the agency itself. From refining their go-to-market proposition to helping define and communicate their unique point of view on paid media, this is a rare opportunity to make a lasting impact in a business that's scaling fast and thinking long-term. Essential Experience 6+ years' experience in paid media, with strong agency-side exposure. Demonstrated ability to scale campaigns and lead strategy across Meta, Google, and Taboola. Strong team management experience, including mentoring and performance development. Proven success in client relationship management and account growth. Deep understanding of performance marketing metrics, attribution modelling, and creative testing. Understanding of industry trends and a view of the role of agencies in an ever-changing AI-impacted world. Equally comfortable and experienced with managing small media spends £10k/pm up to large paid media budgets £150k/pm. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Jun 26, 2025
Full time
Head of Paid Media £70,000 - £78,000 + Bonus (Circa £12k) Hybrid London Award winning, independent media agency seeks best in class Head of Paid Media to join their rapidly growing team. This is a senior leadership role with four core pillars: People, Clients, Service Innovation, and Strategic Differentiation. As Head of Paid Media, you'll lead and grow our client's largest and most commercially critical department. You'll manage a team of 8+ specialists, fostering a culture of curiosity, accountability, and continuous improvement. You'll be a mentor, a coach, and a champion for delivering best-in-class paid media work. You'll also take senior ownership of client strategy, partnering with a wide range of brands to drive measurable business outcomes through paid media. This includes shaping and guiding strategy across Google Ads, Meta, programmatic, and native platforms. You will play a central role in enhancing their service and delivery standards, continually evolving how they plan, buy, measure, and optimise media across the full funnel. You'll lead the charge in developing innovative, insight-led, and performance-driven solutions. Crucially, this is a leadership team position. You won't just run a department - you'll have a seat at the table in shaping the structure, services, and future direction of the agency itself. From refining their go-to-market proposition to helping define and communicate their unique point of view on paid media, this is a rare opportunity to make a lasting impact in a business that's scaling fast and thinking long-term. Essential Experience 6+ years' experience in paid media, with strong agency-side exposure. Demonstrated ability to scale campaigns and lead strategy across Meta, Google, and Taboola. Strong team management experience, including mentoring and performance development. Proven success in client relationship management and account growth. Deep understanding of performance marketing metrics, attribution modelling, and creative testing. Understanding of industry trends and a view of the role of agencies in an ever-changing AI-impacted world. Equally comfortable and experienced with managing small media spends £10k/pm up to large paid media budgets £150k/pm. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Customer Experience Manager page is loaded Customer Experience Manager Solicitar remote type On-site locations London, GBR time type Full time posted on Publicado ayer job requisition id REQ434393 JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Bewonder , a dynamic team part of JLL, is seeking an enthusiastic and driven Customer Experience Manager to support the delivery of customer experience products and services as part of various client customer experience strategies. Core Function The Customer Experience Manager is responsible for supporting in the delivery of customer experience products and services as part of various client customer experience strategies. The key goals are: Support in the growth of Bewonder customer experience division financial targets. Implementation of customer experience products and services with a view to improving occupier satisfaction. Maintain and evolve Bewonder's occupier satisfaction index. Maintain outstanding levels in Bewonder client satisfaction. This role would suit someone who has a background in or exposure to the management of commercial real estate. The successful candidate would ideally understand and appreciate the day-to-day operational challenges for managing agents, occupiers, property owners and community activation. They may have had relevant exposure to customer experience and wish to pursue a career within the discipline. It is essential that the individual understands CSAT (customer satisfaction) and NPS (Net Promoter Score) data collection, analysis, and related action planning. They should be proficient in report writing and feel confident with direct interaction and communication with clients. They will be mentored by the Senior CX Strategy Director and report to the Customer Experience Lead but will be expected to act on their own initiative. Success will be down to their passion for customer experience, 'can do' attitude, determination, energy, and drive. Principle Responsibilities The Customer Experience Manager will be responsible for, but not limited to, the following: Working with the Senior CX Strategy Director and CX Lead, co-ordinate and support the delivery of various projects as part of client customer experience strategies. Support in the delivery and evolution of Bewonder's CX methodology. Working on multiple quantitative and qualitative projects within the business and with clients, to provide insight. Build customer surveys and co-ordinate associated digital campaigns using CX platform Qualtrics. Present insight in a stimulating and engaging way which is suitable for the audiences it is aimed at and produce a clear set of identifiable actions. Engage with external research partners as appropriate and having ownership for these relationships. Build CX reporting and dashboards using CX platform Qualtrics and other business intelligence software. Support in delivering scoping/ discovery workshops in activities such as Customer Journey Mapping and Voice of the Customer programmes. Create Customer Journey Maps as required using mapping software Uxpressia or equivalent. Carry-out required fieldwork in the delivery of CX products such as Customer Journey Mapping, Voice of the Customer, CX Audits & Community Strategy. Active participation in the evolution of the CX methodology and suite of products and services that support it. Creation of client presentations and support with industry award and pitch documents. Support in ensuring new business pipeline is accurately reflected in agency management platform Synergist. Accurately recording their time/ outputs in agency resource management platform Synergist. Ensure clients are aware of the range of services and products offered by or through Bewonder and the wider JLL group. Represent Bewonder at networking/ industry/ occupier events. Attend conferences, workshops, training, and events to improve on existing knowledge and skills. Playing an active role in the delivery of Bewonder and JLL's Property and Asset Management (PAM) strategy. Support with the growth of Customer Experience financial targets. To act as a champion in Customer Experience. To promote one team behaviour. Undertake other related duties as directed by the Senior Customer Experience Strategy Director, Customer Experience Lead and Head of Bewonder . Required skills, qualities & personal attributes A passion for customer experience as a discipline is an essential requirement of the role. Experience of working within a property management environment, with an understanding of occupier relationship management and service partner performance is essential. Previous experience within a customer experience role is desirable. Effective communication and confident presentation skills. Comfortable and confident with direct interaction and communication with clients. Strong report writing skills essential. Can demonstrate structured thinking and logical reasoning and the ability to translate this through management information, dashboards, and analyses for consumption across the business including governance meetings and external regulatory bodies. Experience of using CRM would be helpful, understanding of CRM essential. Experience in customer journey mapping desirable, understanding of essential. Experience in voice of the customer programmes essential. Tech savvy essential. Strong Microsoft Excel and PowerPoint skills essential. Self-motivated. Delivers results under tight deadlines. Curious mind with the ability to solution orientate. Desire to deliver high standards and to promote this quality in others. Ability to utilise all available resources to deliver the service and resolve problems as a team. Be a contributor to team goals. Educated to degree level desirable. About Bewonder We are a creative consultancy that prides itself on our integrated approach to crafting genuinely inspiring experiences. We help organisations get inside the hearts and minds of people by focusing on brand, digital and human experiences that contribute to driving purposeful change. Known for our unique ideas, we collaborate with leading brands from The Crown Estate, Amazon and Aviva to Barclays, BP and Network Rail. Our promise to 'connect brands and spaces with hearts and minds' is centred around four core values: We work best when we work as one - W e work together as one team, committed to the success of our clients and of each other. Our supportive team mindset enables us to connect, collaborate and understand each other, always learning and succeeding together. We inspire to make an impact - W e always look beyond the present to deliver future value through transformative insights and provocative thinking. We champion an open-minded culture rooted in learning and inspiration to generate deeper thinking. We live and lead in our truest form - W e understand that it's not what we say but what we do that matters. We embrace authenticity to empower people to be genuine and build strong, trusting foundations. We are always faithful to our word, our purpose and our brand. We take pride in every detail - we know that our work is essential , and we take pride in doing it well. Our decisions and choices are part of a carefully considered approach, consciously ensuring we can be proud of what we do and achieve. These values are essential for our work and are personal values we seek in all team members . Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data . click apply for full job details
Jun 26, 2025
Full time
Customer Experience Manager page is loaded Customer Experience Manager Solicitar remote type On-site locations London, GBR time type Full time posted on Publicado ayer job requisition id REQ434393 JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Bewonder , a dynamic team part of JLL, is seeking an enthusiastic and driven Customer Experience Manager to support the delivery of customer experience products and services as part of various client customer experience strategies. Core Function The Customer Experience Manager is responsible for supporting in the delivery of customer experience products and services as part of various client customer experience strategies. The key goals are: Support in the growth of Bewonder customer experience division financial targets. Implementation of customer experience products and services with a view to improving occupier satisfaction. Maintain and evolve Bewonder's occupier satisfaction index. Maintain outstanding levels in Bewonder client satisfaction. This role would suit someone who has a background in or exposure to the management of commercial real estate. The successful candidate would ideally understand and appreciate the day-to-day operational challenges for managing agents, occupiers, property owners and community activation. They may have had relevant exposure to customer experience and wish to pursue a career within the discipline. It is essential that the individual understands CSAT (customer satisfaction) and NPS (Net Promoter Score) data collection, analysis, and related action planning. They should be proficient in report writing and feel confident with direct interaction and communication with clients. They will be mentored by the Senior CX Strategy Director and report to the Customer Experience Lead but will be expected to act on their own initiative. Success will be down to their passion for customer experience, 'can do' attitude, determination, energy, and drive. Principle Responsibilities The Customer Experience Manager will be responsible for, but not limited to, the following: Working with the Senior CX Strategy Director and CX Lead, co-ordinate and support the delivery of various projects as part of client customer experience strategies. Support in the delivery and evolution of Bewonder's CX methodology. Working on multiple quantitative and qualitative projects within the business and with clients, to provide insight. Build customer surveys and co-ordinate associated digital campaigns using CX platform Qualtrics. Present insight in a stimulating and engaging way which is suitable for the audiences it is aimed at and produce a clear set of identifiable actions. Engage with external research partners as appropriate and having ownership for these relationships. Build CX reporting and dashboards using CX platform Qualtrics and other business intelligence software. Support in delivering scoping/ discovery workshops in activities such as Customer Journey Mapping and Voice of the Customer programmes. Create Customer Journey Maps as required using mapping software Uxpressia or equivalent. Carry-out required fieldwork in the delivery of CX products such as Customer Journey Mapping, Voice of the Customer, CX Audits & Community Strategy. Active participation in the evolution of the CX methodology and suite of products and services that support it. Creation of client presentations and support with industry award and pitch documents. Support in ensuring new business pipeline is accurately reflected in agency management platform Synergist. Accurately recording their time/ outputs in agency resource management platform Synergist. Ensure clients are aware of the range of services and products offered by or through Bewonder and the wider JLL group. Represent Bewonder at networking/ industry/ occupier events. Attend conferences, workshops, training, and events to improve on existing knowledge and skills. Playing an active role in the delivery of Bewonder and JLL's Property and Asset Management (PAM) strategy. Support with the growth of Customer Experience financial targets. To act as a champion in Customer Experience. To promote one team behaviour. Undertake other related duties as directed by the Senior Customer Experience Strategy Director, Customer Experience Lead and Head of Bewonder . Required skills, qualities & personal attributes A passion for customer experience as a discipline is an essential requirement of the role. Experience of working within a property management environment, with an understanding of occupier relationship management and service partner performance is essential. Previous experience within a customer experience role is desirable. Effective communication and confident presentation skills. Comfortable and confident with direct interaction and communication with clients. Strong report writing skills essential. Can demonstrate structured thinking and logical reasoning and the ability to translate this through management information, dashboards, and analyses for consumption across the business including governance meetings and external regulatory bodies. Experience of using CRM would be helpful, understanding of CRM essential. Experience in customer journey mapping desirable, understanding of essential. Experience in voice of the customer programmes essential. Tech savvy essential. Strong Microsoft Excel and PowerPoint skills essential. Self-motivated. Delivers results under tight deadlines. Curious mind with the ability to solution orientate. Desire to deliver high standards and to promote this quality in others. Ability to utilise all available resources to deliver the service and resolve problems as a team. Be a contributor to team goals. Educated to degree level desirable. About Bewonder We are a creative consultancy that prides itself on our integrated approach to crafting genuinely inspiring experiences. We help organisations get inside the hearts and minds of people by focusing on brand, digital and human experiences that contribute to driving purposeful change. Known for our unique ideas, we collaborate with leading brands from The Crown Estate, Amazon and Aviva to Barclays, BP and Network Rail. Our promise to 'connect brands and spaces with hearts and minds' is centred around four core values: We work best when we work as one - W e work together as one team, committed to the success of our clients and of each other. Our supportive team mindset enables us to connect, collaborate and understand each other, always learning and succeeding together. We inspire to make an impact - W e always look beyond the present to deliver future value through transformative insights and provocative thinking. We champion an open-minded culture rooted in learning and inspiration to generate deeper thinking. We live and lead in our truest form - W e understand that it's not what we say but what we do that matters. We embrace authenticity to empower people to be genuine and build strong, trusting foundations. We are always faithful to our word, our purpose and our brand. We take pride in every detail - we know that our work is essential , and we take pride in doing it well. Our decisions and choices are part of a carefully considered approach, consciously ensuring we can be proud of what we do and achieve. These values are essential for our work and are personal values we seek in all team members . Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data . click apply for full job details
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role Working on a variety of interesting projects encompassing Energy, Renewable Energy, Healthcare, Heritage, Commercial, Industrial and the hospitality buildings sectors. Responsible for the efficient and compliant delivery of all structural engineering design on the project, lead the technical design delivery of the project Responsible for coordination and interface to ensure the project is delivered with the client's technical project requirements, leading day to day client liaisons, design responsibility for all structural design works on the project. Supporting the team in administering the structural design, financial management of the project, team costs and performance. Responsible for day-to-day management/support and mentoring of the WSP technical structural engineering staff on the project and will be working under the direction and support of the WSP Lead Project Engineer and WSP Project Manager. Responsible for the checking and review aspects of all structural engineering work in accordance with WSP Business Management Systems/protocols and Structural Technical Reference Manuals, delegating to Senior Structural Engineers as required. Will be working towards 'Chartered Engineer' status and will have undertaken a formal training review with a relevant professional Institution, or, a suitably experienced WSP mentor; If progressed through the 'Apprentice route' will have achieved 'Incorporated Engineer' status, or, as a minimum will be 'EngTech' qualified with a recognised Institution; Demonstrates effective communication and inter-personal skills using written, oral and visual media. Demonstrates ability in writing letters/emails, summaries and reports, both factual and interpretative. Able to prepare and deliver presentations, project précis or design concepts, etc. knowledge of REVIT Structure in a manner which the structural design produced by WSP structural software packages can be coordinated and integrated into WSP REVIT Structures models. Developing an ability to conceive approximate scheme solutions to assess the viability of alternative materials and forms of construction. With supervision and guidance can solve structural engineering problems using a variety of suitable methods of analysis and media, including both traditional methods, using hand calculations, and computer analysis using proprietary software. Developing an understanding the of limitations of such techniques. Developing the ability to prepare materials and workmanship specifications and design reports. Demonstrates awareness of the relevant environmental and sustainability objectives, issues and legislation, and their influence on the design process and solutions adopted. Developing experience in construction techniques, construction plant and machinery, temporary support systems, material testing procedures, construction programmes, construction sequencing, etc. Visits sites on one or more construction projects. What we will be looking for you to demonstrate Experience of organising design reviews at key project stages; Developing experience of the role of hazard and risk assessments in avoiding or mitigating the potential risks posed by both construction materials and construction activities to site personnel, building users and the general public. Demonstrates ability to manage and lead through the programming and control of appropriate resources in the delivery of a part of projects; Developing experience in the technical delivery of project elements with a total/combined annual fee income of at least £25k per annum to time and budget Ensures that any issues with potential to impact on programme and / or scope are identified and communicated internally; Shares knowledge learnt during the delivery of projects to improve discipline efficiency and productivity; Understands the scope of contract that is in operation and recognises the impact of any change to scope; Demonstrates experience of 'buddying' at least one Graduate Engineer or Technician act on programme and / or scope are identified and communicated internally; Shares knowledge learnt during the delivery of projects to improve discipline efficiency and productivity; Understands the scope of contract that is in operation and recognises the impact of any change to scope; Demonstrates experience of 'buddying' at least one Graduate Engineer or Technician Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Diversity We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Jun 26, 2025
Full time
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role Working on a variety of interesting projects encompassing Energy, Renewable Energy, Healthcare, Heritage, Commercial, Industrial and the hospitality buildings sectors. Responsible for the efficient and compliant delivery of all structural engineering design on the project, lead the technical design delivery of the project Responsible for coordination and interface to ensure the project is delivered with the client's technical project requirements, leading day to day client liaisons, design responsibility for all structural design works on the project. Supporting the team in administering the structural design, financial management of the project, team costs and performance. Responsible for day-to-day management/support and mentoring of the WSP technical structural engineering staff on the project and will be working under the direction and support of the WSP Lead Project Engineer and WSP Project Manager. Responsible for the checking and review aspects of all structural engineering work in accordance with WSP Business Management Systems/protocols and Structural Technical Reference Manuals, delegating to Senior Structural Engineers as required. Will be working towards 'Chartered Engineer' status and will have undertaken a formal training review with a relevant professional Institution, or, a suitably experienced WSP mentor; If progressed through the 'Apprentice route' will have achieved 'Incorporated Engineer' status, or, as a minimum will be 'EngTech' qualified with a recognised Institution; Demonstrates effective communication and inter-personal skills using written, oral and visual media. Demonstrates ability in writing letters/emails, summaries and reports, both factual and interpretative. Able to prepare and deliver presentations, project précis or design concepts, etc. knowledge of REVIT Structure in a manner which the structural design produced by WSP structural software packages can be coordinated and integrated into WSP REVIT Structures models. Developing an ability to conceive approximate scheme solutions to assess the viability of alternative materials and forms of construction. With supervision and guidance can solve structural engineering problems using a variety of suitable methods of analysis and media, including both traditional methods, using hand calculations, and computer analysis using proprietary software. Developing an understanding the of limitations of such techniques. Developing the ability to prepare materials and workmanship specifications and design reports. Demonstrates awareness of the relevant environmental and sustainability objectives, issues and legislation, and their influence on the design process and solutions adopted. Developing experience in construction techniques, construction plant and machinery, temporary support systems, material testing procedures, construction programmes, construction sequencing, etc. Visits sites on one or more construction projects. What we will be looking for you to demonstrate Experience of organising design reviews at key project stages; Developing experience of the role of hazard and risk assessments in avoiding or mitigating the potential risks posed by both construction materials and construction activities to site personnel, building users and the general public. Demonstrates ability to manage and lead through the programming and control of appropriate resources in the delivery of a part of projects; Developing experience in the technical delivery of project elements with a total/combined annual fee income of at least £25k per annum to time and budget Ensures that any issues with potential to impact on programme and / or scope are identified and communicated internally; Shares knowledge learnt during the delivery of projects to improve discipline efficiency and productivity; Understands the scope of contract that is in operation and recognises the impact of any change to scope; Demonstrates experience of 'buddying' at least one Graduate Engineer or Technician act on programme and / or scope are identified and communicated internally; Shares knowledge learnt during the delivery of projects to improve discipline efficiency and productivity; Understands the scope of contract that is in operation and recognises the impact of any change to scope; Demonstrates experience of 'buddying' at least one Graduate Engineer or Technician Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Diversity We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Role: Head of External Reporting Location: Blackburn BB1 2FA (location subject to change due to planned northwest office relocation) Contract: Full Time / Permanent Salary: Circa £85,000 + Discretionary Bonus Scheme Company: EG Group About the Role: EG Group is looking for a highly skilled Head of External Reporting to take the lead in producing accurate and compliant consolidated financial reports that support our global business strategy. Reporting to the Head of Reporting, you'll play a key role in driving improvements, managing external audits, and guiding our team of reporting professionals. This is a critical role for someone who thrives in a fast-paced, multinational environment and wants to make a real impact. From managing high-profile audits and IFRS compliance to influencing strategic reporting for senior stakeholders, this is your opportunity to lead with insight and integrity. If you're ready to lead high-impact reporting in a fast-paced, international environment, apply today! What you'll be doing: Lead, mentor and develop a high-performing external reporting team. Manage the preparation and delivery of accurate consolidated financial statements under IFRS. Oversee quarterly and year-end consolidation processes across global subsidiaries. Coordinate external audits and manage relationships with auditors and regulators. Prepare investor-facing materials and strategic presentations with senior leadership. Provide technical accounting guidance on complex transactions. Support finance transformation initiatives to automate and improve reporting systems. Maintain robust review processes and ensure timely statutory filings. Monitor compliance with accounting standards and manage reporting risks. Collaborate with departments including tax, treasury, and investor relations. This list is not exhaustive and may be added to or amended from time to time. What we're looking for: Fully qualified accountant (ACA, ACCA, CPA or equivalent). 5 years PQE and 2+ years in a managerial role (preferred). Deep understanding of IFRS and experience applying them to complex multinational groups. Proven ability to lead external audit processes and prepare statutory accounts. Strong leadership and stakeholder management skills. Excellent communication skills with senior leaders, auditors, and regulators. Experience in multinational organisations and fast-paced environments. Familiarity with financial systems and consolidation tools (desirable). Strong attention to detail and ability to manage deadlines. Why Join EG Group: Performance Based Bonus Scheme Flexible working hours Access to Apprenticeships and accredited qualifications Career development and progression opportunities within a global organization ASDA Discount Card - 15% off all ASDA stores Free Secure Car Parking Waterside Café - freshly prepared meals at affordable prices Dress Down Fridays Prayer and Ablution Facilities Work Anniversary Rewards Free Eye Test Who is EG Group? EG Group is a leading global convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in over 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic growth. Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group. INDHO
Jun 26, 2025
Full time
Role: Head of External Reporting Location: Blackburn BB1 2FA (location subject to change due to planned northwest office relocation) Contract: Full Time / Permanent Salary: Circa £85,000 + Discretionary Bonus Scheme Company: EG Group About the Role: EG Group is looking for a highly skilled Head of External Reporting to take the lead in producing accurate and compliant consolidated financial reports that support our global business strategy. Reporting to the Head of Reporting, you'll play a key role in driving improvements, managing external audits, and guiding our team of reporting professionals. This is a critical role for someone who thrives in a fast-paced, multinational environment and wants to make a real impact. From managing high-profile audits and IFRS compliance to influencing strategic reporting for senior stakeholders, this is your opportunity to lead with insight and integrity. If you're ready to lead high-impact reporting in a fast-paced, international environment, apply today! What you'll be doing: Lead, mentor and develop a high-performing external reporting team. Manage the preparation and delivery of accurate consolidated financial statements under IFRS. Oversee quarterly and year-end consolidation processes across global subsidiaries. Coordinate external audits and manage relationships with auditors and regulators. Prepare investor-facing materials and strategic presentations with senior leadership. Provide technical accounting guidance on complex transactions. Support finance transformation initiatives to automate and improve reporting systems. Maintain robust review processes and ensure timely statutory filings. Monitor compliance with accounting standards and manage reporting risks. Collaborate with departments including tax, treasury, and investor relations. This list is not exhaustive and may be added to or amended from time to time. What we're looking for: Fully qualified accountant (ACA, ACCA, CPA or equivalent). 5 years PQE and 2+ years in a managerial role (preferred). Deep understanding of IFRS and experience applying them to complex multinational groups. Proven ability to lead external audit processes and prepare statutory accounts. Strong leadership and stakeholder management skills. Excellent communication skills with senior leaders, auditors, and regulators. Experience in multinational organisations and fast-paced environments. Familiarity with financial systems and consolidation tools (desirable). Strong attention to detail and ability to manage deadlines. Why Join EG Group: Performance Based Bonus Scheme Flexible working hours Access to Apprenticeships and accredited qualifications Career development and progression opportunities within a global organization ASDA Discount Card - 15% off all ASDA stores Free Secure Car Parking Waterside Café - freshly prepared meals at affordable prices Dress Down Fridays Prayer and Ablution Facilities Work Anniversary Rewards Free Eye Test Who is EG Group? EG Group is a leading global convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in over 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic growth. Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group. INDHO
Role: SAP Project Manager Location: Blackburn, BB1 2FA (Office-Based - location subject to change due to planned office relocation) Contract: Full-Time / Permanent Salary: £65,000 - £70,000 (Dependant on experience) Company: EG Group. About the Role: EG Group have an exciting opportunity for an experienced SAP Project Manager to work with our SAP Centre of Excellence team! EG Group has embarked on a roadmap journey of upgrading, migrating and modernizing the SAP systems in the Application landscape. This role is a perfect opportunity for someone that can manage multiple projects simultaneously in a complex international IT landscape. If this role matches your experience, we would love to hear from you! What you'll be doing: Project Leadership: Lead and manage the successful delivery of SAP upgrades, changes and implementations in line with business requirements and project standards Stakeholder management: Engage with key stakeholders, including cross-functional business teams, senior management and external vendors, to align project objectives with business goals and ensure successful project delivery Project Team Leadership: Lead and mentor project team members, ensuring alignment with project timelines, resources, and quality standards. Assign tasks and track progress to ensure timely delivery. Scope and Resource Management: Develop project scopes, timelines, budgets, and resource plans. Allocate resources appropriately, balancing priorities to meet the needs of multiple projects. Risk and Issue Management: Proactively identify, assess, and mitigate risks that may impact project timelines. Prioritize based on business impact and criticality. Business Process Change Management (BPCM): Collaborate with key business and IT stake holders to ensure smooth adoption of new processes and systems Continuous improvement: Evaluate new technologies and methodologies to drive innovation, optimization and efficiency within the organization. Reporting & Documentation: Provide regular updates to senior management on project status, risks and achievements. Ensure the relevant project management tools are kept up to date Collaboration: Work closely with Application (SAP) Test manager, cross-functional teams, PMO team, Business users, Process Owners, Solution Architects and other Functional Consultants to ensure clear communication and alignment Compliance and Governance: Ensure that SAP Projects are fully aligned and in compliance with IT governance policies, data security standards, and regulatory requirements. Ensure alignment with Internal and External IT Control frameworks and future application roadmap This list is not exhaustive and may be added to or amended from time to time. What we're looking for: Bachelor's degree in Finance, Accounting, IT or related field Essential: Project Management certification (Prince2 or equivalent) Essential: SAP ECC and S4 Hana Experience Desirable: Certifications in SAP Minimum 6 years of experience in SAP Project Management, with at least 3 years in a Project manager role Proven track record in successfully delivering large, complex SAP implementations and upgrades Strong understanding of SAP modules and their integration within IT landscapes Knowledge of Data Migration strategies Excellent analytical and problem-solving skills with the ability to make decisions under pressure Excellent communication, presentation and interpersonal skills, capable of working collaboratively with multiple teams across disciplinary boundaries. Why Join EG Group: Performance Based Bonus Scheme Flexible working hours (8am - 10am start, 8-hour working day) Access to Apprenticeships and accredited qualifications Career development and progression opportunities within a global organization. ASDA Discount Card - 10% off all ASDA stores Free Secure Car Parking Waterside Café - freshly prepared meals at affordable prices Dress Down Fridays Prayer and Ablution Facilities Work Anniversary Rewards Free Eye Test Who are EG Group? EG Group is a leading global convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in up to 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic growth. Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group. INDHO
Jun 26, 2025
Full time
Role: SAP Project Manager Location: Blackburn, BB1 2FA (Office-Based - location subject to change due to planned office relocation) Contract: Full-Time / Permanent Salary: £65,000 - £70,000 (Dependant on experience) Company: EG Group. About the Role: EG Group have an exciting opportunity for an experienced SAP Project Manager to work with our SAP Centre of Excellence team! EG Group has embarked on a roadmap journey of upgrading, migrating and modernizing the SAP systems in the Application landscape. This role is a perfect opportunity for someone that can manage multiple projects simultaneously in a complex international IT landscape. If this role matches your experience, we would love to hear from you! What you'll be doing: Project Leadership: Lead and manage the successful delivery of SAP upgrades, changes and implementations in line with business requirements and project standards Stakeholder management: Engage with key stakeholders, including cross-functional business teams, senior management and external vendors, to align project objectives with business goals and ensure successful project delivery Project Team Leadership: Lead and mentor project team members, ensuring alignment with project timelines, resources, and quality standards. Assign tasks and track progress to ensure timely delivery. Scope and Resource Management: Develop project scopes, timelines, budgets, and resource plans. Allocate resources appropriately, balancing priorities to meet the needs of multiple projects. Risk and Issue Management: Proactively identify, assess, and mitigate risks that may impact project timelines. Prioritize based on business impact and criticality. Business Process Change Management (BPCM): Collaborate with key business and IT stake holders to ensure smooth adoption of new processes and systems Continuous improvement: Evaluate new technologies and methodologies to drive innovation, optimization and efficiency within the organization. Reporting & Documentation: Provide regular updates to senior management on project status, risks and achievements. Ensure the relevant project management tools are kept up to date Collaboration: Work closely with Application (SAP) Test manager, cross-functional teams, PMO team, Business users, Process Owners, Solution Architects and other Functional Consultants to ensure clear communication and alignment Compliance and Governance: Ensure that SAP Projects are fully aligned and in compliance with IT governance policies, data security standards, and regulatory requirements. Ensure alignment with Internal and External IT Control frameworks and future application roadmap This list is not exhaustive and may be added to or amended from time to time. What we're looking for: Bachelor's degree in Finance, Accounting, IT or related field Essential: Project Management certification (Prince2 or equivalent) Essential: SAP ECC and S4 Hana Experience Desirable: Certifications in SAP Minimum 6 years of experience in SAP Project Management, with at least 3 years in a Project manager role Proven track record in successfully delivering large, complex SAP implementations and upgrades Strong understanding of SAP modules and their integration within IT landscapes Knowledge of Data Migration strategies Excellent analytical and problem-solving skills with the ability to make decisions under pressure Excellent communication, presentation and interpersonal skills, capable of working collaboratively with multiple teams across disciplinary boundaries. Why Join EG Group: Performance Based Bonus Scheme Flexible working hours (8am - 10am start, 8-hour working day) Access to Apprenticeships and accredited qualifications Career development and progression opportunities within a global organization. ASDA Discount Card - 10% off all ASDA stores Free Secure Car Parking Waterside Café - freshly prepared meals at affordable prices Dress Down Fridays Prayer and Ablution Facilities Work Anniversary Rewards Free Eye Test Who are EG Group? EG Group is a leading global convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in up to 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic growth. Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group. INDHO
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As the Director in the Financial Services Accounting and Corporate Reporting Advisory team you will play a critical role in supporting this team's Leader in ensuring that we continue to deliver on quality and the growth strategy. The accounting and corporate reporting advice and support that we provide spans accounting change (IFRS 9, 16 and 17 and transition between financial reporting frameworks), group reorganisations and structuring of transactions to achieve an desired accounting outcome, financial instruments accounting and reporting, ESG and corporate reporting and other aspects of accounting, including training. This position is ideal for a technically strong individual at a Director, Associate Director or Senior Manager level, who is ambitious, business minded and has broad experience of accounting and corporate reporting issues that are prevalent in insurance from an entity-facing background and who wishes to maximise their potential and the breadth of their experience in a growing professional services firm. You'll be someone with: Professional qualification of ACA or ACCA or equivalent Proven ability to scope, win and deliver complex accounting and corporate reporting advisory projects, including planning, controlling and completing a diverse range of projects that adhere to firm and departmental policy on quality and risk management and do so on an end-to-end basis Exceptional analytical and problem-solving skills, with the ability to quickly present information in a clear and concise manner Very strong written and verbal communication skills and ability to influence, lead, engage and manage a number of stakeholders Sound effective and efficient time management and organisation skills Previous people management experience Positive outcomes from quality and risk reviews within an ISQM 1 environment Very experienced in delivery of accounting and corporate reporting advice with clients in the insurance sector Demonstrated extensive knowledge of relevant technical standards (IFRS Accounting Standards and UK GAAP) and relevant laws and regulations, such as the Companies Act You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 26, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As the Director in the Financial Services Accounting and Corporate Reporting Advisory team you will play a critical role in supporting this team's Leader in ensuring that we continue to deliver on quality and the growth strategy. The accounting and corporate reporting advice and support that we provide spans accounting change (IFRS 9, 16 and 17 and transition between financial reporting frameworks), group reorganisations and structuring of transactions to achieve an desired accounting outcome, financial instruments accounting and reporting, ESG and corporate reporting and other aspects of accounting, including training. This position is ideal for a technically strong individual at a Director, Associate Director or Senior Manager level, who is ambitious, business minded and has broad experience of accounting and corporate reporting issues that are prevalent in insurance from an entity-facing background and who wishes to maximise their potential and the breadth of their experience in a growing professional services firm. You'll be someone with: Professional qualification of ACA or ACCA or equivalent Proven ability to scope, win and deliver complex accounting and corporate reporting advisory projects, including planning, controlling and completing a diverse range of projects that adhere to firm and departmental policy on quality and risk management and do so on an end-to-end basis Exceptional analytical and problem-solving skills, with the ability to quickly present information in a clear and concise manner Very strong written and verbal communication skills and ability to influence, lead, engage and manage a number of stakeholders Sound effective and efficient time management and organisation skills Previous people management experience Positive outcomes from quality and risk reviews within an ISQM 1 environment Very experienced in delivery of accounting and corporate reporting advice with clients in the insurance sector Demonstrated extensive knowledge of relevant technical standards (IFRS Accounting Standards and UK GAAP) and relevant laws and regulations, such as the Companies Act You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
We're AtkinsRéalis, a world-leading design, engineering, and project management organization. We connect people, data, and technology to transform the world's infrastructure and energy systems. Our Project & Programme Services team are proud to deliver on some of the most prestigious construction projects across the world. It's thanks to our talented people and their diverse thinking, expertise, and knowledge. Join us and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents and expertise. When it comes to work-life balance, AtkinsRéalis is a great place to be. So, let's discuss how our flexible and remote working policies can support your priorities. We're passionate about our work while valuing each other equally. So, ask us about some of our recent pledges for Women's Equality and being a 'Disability Confident' and 'Inclusive Employer. Join our P3M Complex Infrastructure team and progress your professional career on some of the industry's most exciting and newsworthy construction projects and use your business acumen in an organisation that has multiplied revenues in only a few years. We have long term contracts across the infrastructure sector, with HS2, Network Rail, National Highways, Combined Authorities nationwide, energy, defence, airports and utility companies amongst our clients.Our growth has been built on our excellent service and expertise of our people. Flexible and remote working are central to our culture, so talk to us about what's important to you, from reduced weeks to buying more leave, and how we can make reasonable adjustments for you or support your ambitions outside of work. As a Senior Project Manager, you'll play a pivotal role in the region. Bring your collaborative, motivated, detail-oriented approach to our wide variety of complex projects across the region. Your technical competence, lateral thinking, first-class communication skills, and robust commercial awareness will be crucial in delivering better for our clients and communities, and will enable you to thrive in our vibrant, supportive team. Your purpose: Provide high-quality project and programme management standards across the whole project lifecycle. Advise clients on the project cost, programme, risks and issues. Lead and manage multi-disciplinary professional teams on various sectors such as defence, aviation, water, highways and rail. Lead communications and relationships with clients and their stakeholders. Produce monthly reports including project programmes, risk registers etc. Implement effective and efficient communication tools. Develop delivery plans for projects, involve others and ensure objectives are met. Challenge the status quo and perform to a high standard in changing environments. Constantly pursue performance improvement. What you can bring: Hold or be working towards a Project Management Qualification with APM, RICS or similar. Experience in the adoption and management best practice Project Management techniques. Knowledge of pre and post contract Project Management responsibilities and able to deliver this service effectively to Clients. The ability to manage a project throughout its lifecycle. Why work for AtkinsRéalis? Looking for a place where you can engineer a better future? AtkinsRéalis is for you. Here, our digital-enabled approach transforms outcomes for people and the environment. You'll have a myriad of projects to choose from and endless possibilities for career growth. More responsibility, acclaimed training programmes and flexible working are part of our inclusive culture of prioritising diversity, health, and happiness. Join our Project & Programme Services team and expand your career on some of the industry's most exciting and newsworthy construction projects - from Sizewell C to the world's tallest hotel, London's Heathrow Airport to Europe's first eco-friendly mosque. You'll enjoy invaluable exposure to international expertise as well as innovation in local niche areas. Communities are at the heart of our work and our people are proud to be working towards a Net Zero Carbon future and regenerating cities across the UK. Security clearance: This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
Jun 26, 2025
Full time
We're AtkinsRéalis, a world-leading design, engineering, and project management organization. We connect people, data, and technology to transform the world's infrastructure and energy systems. Our Project & Programme Services team are proud to deliver on some of the most prestigious construction projects across the world. It's thanks to our talented people and their diverse thinking, expertise, and knowledge. Join us and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents and expertise. When it comes to work-life balance, AtkinsRéalis is a great place to be. So, let's discuss how our flexible and remote working policies can support your priorities. We're passionate about our work while valuing each other equally. So, ask us about some of our recent pledges for Women's Equality and being a 'Disability Confident' and 'Inclusive Employer. Join our P3M Complex Infrastructure team and progress your professional career on some of the industry's most exciting and newsworthy construction projects and use your business acumen in an organisation that has multiplied revenues in only a few years. We have long term contracts across the infrastructure sector, with HS2, Network Rail, National Highways, Combined Authorities nationwide, energy, defence, airports and utility companies amongst our clients.Our growth has been built on our excellent service and expertise of our people. Flexible and remote working are central to our culture, so talk to us about what's important to you, from reduced weeks to buying more leave, and how we can make reasonable adjustments for you or support your ambitions outside of work. As a Senior Project Manager, you'll play a pivotal role in the region. Bring your collaborative, motivated, detail-oriented approach to our wide variety of complex projects across the region. Your technical competence, lateral thinking, first-class communication skills, and robust commercial awareness will be crucial in delivering better for our clients and communities, and will enable you to thrive in our vibrant, supportive team. Your purpose: Provide high-quality project and programme management standards across the whole project lifecycle. Advise clients on the project cost, programme, risks and issues. Lead and manage multi-disciplinary professional teams on various sectors such as defence, aviation, water, highways and rail. Lead communications and relationships with clients and their stakeholders. Produce monthly reports including project programmes, risk registers etc. Implement effective and efficient communication tools. Develop delivery plans for projects, involve others and ensure objectives are met. Challenge the status quo and perform to a high standard in changing environments. Constantly pursue performance improvement. What you can bring: Hold or be working towards a Project Management Qualification with APM, RICS or similar. Experience in the adoption and management best practice Project Management techniques. Knowledge of pre and post contract Project Management responsibilities and able to deliver this service effectively to Clients. The ability to manage a project throughout its lifecycle. Why work for AtkinsRéalis? Looking for a place where you can engineer a better future? AtkinsRéalis is for you. Here, our digital-enabled approach transforms outcomes for people and the environment. You'll have a myriad of projects to choose from and endless possibilities for career growth. More responsibility, acclaimed training programmes and flexible working are part of our inclusive culture of prioritising diversity, health, and happiness. Join our Project & Programme Services team and expand your career on some of the industry's most exciting and newsworthy construction projects - from Sizewell C to the world's tallest hotel, London's Heathrow Airport to Europe's first eco-friendly mosque. You'll enjoy invaluable exposure to international expertise as well as innovation in local niche areas. Communities are at the heart of our work and our people are proud to be working towards a Net Zero Carbon future and regenerating cities across the UK. Security clearance: This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
Reporting into: Associate Director - Facilities Management What we need: A high performing, energetic Facilities Management professional to join our London team with potential to grow into a leadership role responsible for a best-in-class building. The candidate should ideally have Managing Agent experience and a proven record, allowing them to hit the ground running in a demanding environment. They must be willing to lead from the front and have a direct approach to getting things done. We pride ourselves on providing a brilliant service so time management, the ability to work under pressure, self-motivate and prioritise are an absolute must. We are offering a real opportunity to gain experience within a company with a reputation of promoting and growing talent, collaborating with an impressive client base. Job Purpose To establish, develop, control, and manage, on behalf of the Client, the services, and operations to a large, landmark property. To ensure compliance with all statutory regulations, internal policies and procedures, and best practices in the continued delivery of services in that property. The initial 12 months will involve close liaison with the base build project team, as well as occupiers undertaking their fit outs to ensure the effective and efficient handover of the building. To improve the energy efficiency and occupier comfort whilst reducing operational costs. Key Objectives Ensuring compliance with regulations and health, safety, environment, and security standards. Function as an ambassador for the company and leader of the AP team (including key service partners), driving standards and leading by example. Managing client and occupier's expectations having regard to set financial limits and delivery of first-class customer experience. Agreeing, monitoring, and managing all budgets to ensure costs, quality standards and efficiencies are achieved to target. Ensure effective and ongoing efficient running of the building including reducing reliance on gas where practicable. Collaborate with key stakeholders in developing and managing events at the property. Contribute to developing strong relationships with occupiers through dynamic engagement opportunities. Function as an ambassador for Ashdown Phillips in communicating the Clients objectives in relation to sustainability to occupiers. Lead on engagement with the local community. Management of occupier fitouts and small works. Work in partnership with the surveyor and client and their consultants to achieve their sustainability targets, promoting initiatives that will improve the building, in particular removing reliance on gas. Key Accountabilities Ensure the cost-effective provision of agreed Facilities Management services for the Client(s), as required. Lead the procurement of and subsequently manage the provision of all relevant in scope FM services, ensuring optimum service standards from internal/external sources, advocating for the real Living Wage where possible. Own the forecasting, and then subsequently monitor and control budgets, ensuring costs are properly allocated against the respective property schedule, contained within agreed levels, and corresponding reports provided as required. Ensure compliance with all statutory and internal obligations applicable to the ongoing occupation, operations, and maintenance (including project work) of the property. Work with the FM team to deliver the clients net zero strategy. Maintain, establish, and develop appropriate relationships and communication channels with all occupiers and other stakeholders (including members of the public, colleagues, line manager and client representatives) to ensure that service levels are maintained and improved having regard to relevant budgetary constraints. Where required collect sustainability data from tenants and share relevant information back with them. Lead, manage and develop relationships with trade partners to ensure compliance with contracts and continued delivery of agreed services, ensuring compliance with the real Living Wage where appropriate. Ensuring all building services and life safety systems are maintained within relevant scheduled frequencies and inspections deadlines. Contribute towards the marketing of the property, monitoring and managing digital and other media where necessary. Identify and collate training and development needs for members of the Ashdown Phillips & Partners FM team within the property to ensure an elevated level of competence and knowledge within the team, as well as their personal development within the company. Focus on service provider management and KPIs, occupier liaison and relationships, and building specific policies and procedures. Ensure that members of the FM team fully understand their role(s) and conduct regular operational reviews with both individuals and the team, focussing efforts to ensure the systems are kept up to date and delivering a high performing team. Monitor the progress and performance of the FM team in the property and work in conjunction with line management, HR, and other colleagues as necessary to resolve. Provide regular analytics to the client in line with their requirements. Identify, propose, and develop environmental and sustainability opportunities for implementation, setting objectives and monitoring progress including energy savings and carbon reduction. Represent the company as a key contact for the client(s), occupiers, trade partners and other stakeholders within the property for which the FM is responsible. Collaborate with surveyor and FM team to communicate commentary on changes in energy budgets, real Living Wage and other positive initiatives that have been / will be undertaken. Monitor the performance of the building (alongside service partners and FM team) to improve efficiency of plant and equipment within the building. Dimensions Property Outline: Multi occupied office space ranging from: Best in Class Trophy Asset Involvement in development to management and client projects To be agreed dependent on experience On-site Reports: To be agreed dependent on experience Communication Lines: Contracts managers for Security; M & E and Cleaning services. Additionally chairing monthly meetings for these main services. Day to day management and monitoring of M & E contract staff and subcontractors. Fabric maintenance contractors - communicating with contract manager, supervisor, and other personnel. Client - the Client's architect, surveyors, consultants, insurance agents and surveyors, marketing agency and letting agents. Ashdown Phillips & Partners - MD, Directors, Senior Associate Directors, Associate Directors, surveyors, consultants, staff, and fellow centre / building managers. Health and Safety consultants - asbestos surveyors and inspectors, local authority, H & S officers. Regional Fire Brigade - Fire officers. Occupiers - their consultants, fit out agents and contractors. Person Specification These are the minimum key areas of knowledge, skills, and experience. Excellent working knowledge of current statutory legislation and regulations, especially regarding Health, Safety and Environment - IOSH qualification is essential. Proven knowledge and experience of managing contractors and service levels (e.g., M & E, security, and cleaning) associated with a retail, office, and residential estate, and within agreed budgets. Working knowledge of NABERS advantageous. Proven experience of managing complex buildings. Critical thinking skills to continue to match resources to achieve various service requirements. Demonstrable knowledge of service charges and budgeting techniques (where possible to the financial dimensions outlined above). Excellent organisational and time management, able to meet tight deadlines and respond in emergency situations. Self motivated and able to work on own initiative without ongoing direct supervision. Excellent interpersonal and communication skills able to effectively communicate at all levels and operate comfortably as part of a multi skilled team. Willingness to adopt a flexible approach to working patterns to respond to changing needs. Previous facilities management or management experience in either retail or mixed-use environment. Interest in the property sector and an understanding of the occupational requirements of occupiers, as well as current market drivers for Client's. Good IT skills in particular Microsoft Word and Excel. Qualifications: - IWFM Membership, IOSH, NEBOSH Interested? Send us your CV Complete our short form and upload your CV to express your interest in applying.
Jun 26, 2025
Full time
Reporting into: Associate Director - Facilities Management What we need: A high performing, energetic Facilities Management professional to join our London team with potential to grow into a leadership role responsible for a best-in-class building. The candidate should ideally have Managing Agent experience and a proven record, allowing them to hit the ground running in a demanding environment. They must be willing to lead from the front and have a direct approach to getting things done. We pride ourselves on providing a brilliant service so time management, the ability to work under pressure, self-motivate and prioritise are an absolute must. We are offering a real opportunity to gain experience within a company with a reputation of promoting and growing talent, collaborating with an impressive client base. Job Purpose To establish, develop, control, and manage, on behalf of the Client, the services, and operations to a large, landmark property. To ensure compliance with all statutory regulations, internal policies and procedures, and best practices in the continued delivery of services in that property. The initial 12 months will involve close liaison with the base build project team, as well as occupiers undertaking their fit outs to ensure the effective and efficient handover of the building. To improve the energy efficiency and occupier comfort whilst reducing operational costs. Key Objectives Ensuring compliance with regulations and health, safety, environment, and security standards. Function as an ambassador for the company and leader of the AP team (including key service partners), driving standards and leading by example. Managing client and occupier's expectations having regard to set financial limits and delivery of first-class customer experience. Agreeing, monitoring, and managing all budgets to ensure costs, quality standards and efficiencies are achieved to target. Ensure effective and ongoing efficient running of the building including reducing reliance on gas where practicable. Collaborate with key stakeholders in developing and managing events at the property. Contribute to developing strong relationships with occupiers through dynamic engagement opportunities. Function as an ambassador for Ashdown Phillips in communicating the Clients objectives in relation to sustainability to occupiers. Lead on engagement with the local community. Management of occupier fitouts and small works. Work in partnership with the surveyor and client and their consultants to achieve their sustainability targets, promoting initiatives that will improve the building, in particular removing reliance on gas. Key Accountabilities Ensure the cost-effective provision of agreed Facilities Management services for the Client(s), as required. Lead the procurement of and subsequently manage the provision of all relevant in scope FM services, ensuring optimum service standards from internal/external sources, advocating for the real Living Wage where possible. Own the forecasting, and then subsequently monitor and control budgets, ensuring costs are properly allocated against the respective property schedule, contained within agreed levels, and corresponding reports provided as required. Ensure compliance with all statutory and internal obligations applicable to the ongoing occupation, operations, and maintenance (including project work) of the property. Work with the FM team to deliver the clients net zero strategy. Maintain, establish, and develop appropriate relationships and communication channels with all occupiers and other stakeholders (including members of the public, colleagues, line manager and client representatives) to ensure that service levels are maintained and improved having regard to relevant budgetary constraints. Where required collect sustainability data from tenants and share relevant information back with them. Lead, manage and develop relationships with trade partners to ensure compliance with contracts and continued delivery of agreed services, ensuring compliance with the real Living Wage where appropriate. Ensuring all building services and life safety systems are maintained within relevant scheduled frequencies and inspections deadlines. Contribute towards the marketing of the property, monitoring and managing digital and other media where necessary. Identify and collate training and development needs for members of the Ashdown Phillips & Partners FM team within the property to ensure an elevated level of competence and knowledge within the team, as well as their personal development within the company. Focus on service provider management and KPIs, occupier liaison and relationships, and building specific policies and procedures. Ensure that members of the FM team fully understand their role(s) and conduct regular operational reviews with both individuals and the team, focussing efforts to ensure the systems are kept up to date and delivering a high performing team. Monitor the progress and performance of the FM team in the property and work in conjunction with line management, HR, and other colleagues as necessary to resolve. Provide regular analytics to the client in line with their requirements. Identify, propose, and develop environmental and sustainability opportunities for implementation, setting objectives and monitoring progress including energy savings and carbon reduction. Represent the company as a key contact for the client(s), occupiers, trade partners and other stakeholders within the property for which the FM is responsible. Collaborate with surveyor and FM team to communicate commentary on changes in energy budgets, real Living Wage and other positive initiatives that have been / will be undertaken. Monitor the performance of the building (alongside service partners and FM team) to improve efficiency of plant and equipment within the building. Dimensions Property Outline: Multi occupied office space ranging from: Best in Class Trophy Asset Involvement in development to management and client projects To be agreed dependent on experience On-site Reports: To be agreed dependent on experience Communication Lines: Contracts managers for Security; M & E and Cleaning services. Additionally chairing monthly meetings for these main services. Day to day management and monitoring of M & E contract staff and subcontractors. Fabric maintenance contractors - communicating with contract manager, supervisor, and other personnel. Client - the Client's architect, surveyors, consultants, insurance agents and surveyors, marketing agency and letting agents. Ashdown Phillips & Partners - MD, Directors, Senior Associate Directors, Associate Directors, surveyors, consultants, staff, and fellow centre / building managers. Health and Safety consultants - asbestos surveyors and inspectors, local authority, H & S officers. Regional Fire Brigade - Fire officers. Occupiers - their consultants, fit out agents and contractors. Person Specification These are the minimum key areas of knowledge, skills, and experience. Excellent working knowledge of current statutory legislation and regulations, especially regarding Health, Safety and Environment - IOSH qualification is essential. Proven knowledge and experience of managing contractors and service levels (e.g., M & E, security, and cleaning) associated with a retail, office, and residential estate, and within agreed budgets. Working knowledge of NABERS advantageous. Proven experience of managing complex buildings. Critical thinking skills to continue to match resources to achieve various service requirements. Demonstrable knowledge of service charges and budgeting techniques (where possible to the financial dimensions outlined above). Excellent organisational and time management, able to meet tight deadlines and respond in emergency situations. Self motivated and able to work on own initiative without ongoing direct supervision. Excellent interpersonal and communication skills able to effectively communicate at all levels and operate comfortably as part of a multi skilled team. Willingness to adopt a flexible approach to working patterns to respond to changing needs. Previous facilities management or management experience in either retail or mixed-use environment. Interest in the property sector and an understanding of the occupational requirements of occupiers, as well as current market drivers for Client's. Good IT skills in particular Microsoft Word and Excel. Qualifications: - IWFM Membership, IOSH, NEBOSH Interested? Send us your CV Complete our short form and upload your CV to express your interest in applying.
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Start here. Grow here. We are seeking a highly skilled and motivated MEP (Building Services) Technical Director (TD) to join our Scotland engineering team. The role will be focused on (but limited to) the Defence sector MEP engineering management and leadership. As TD you will be responsible for all aspects of MEP design, including technical, quality, programming, resourcing, delivery, financial management, risk and governance. Security clearance will be required to fulfil the role. This role is critical in supporting the design and delivery of designs of high-integrity systems that underpin defence projects within Scotland. The role will involve working closely within AECOM multidisciplinary teams, client, stakeholder and external teams to deliver the highest quality of MEP delivery. You will work across a range of complex projects, contributing to the development of safety-critical and high integrity systems in compliance with industry, defence standards and regulatory frameworks. What you'll do! Key Responsibilities Supports, oversees and coordinates engineering production activities for the Defence Sector MEP design delivery. Makes decisions and recommendations that are recognised as authoritative. Initiates and maintains contact with senior-level management within the company and is skilled in dispute resolution and negotiation of critical issues. At this level, the individual will have demonstrated understanding of project delivery requirements, creativity, foresight, working with a multi-disciplinary team to meet project goals and deliver high quality technical excellence. Demonstrates mature judgment in anticipating and solving both routine and unusual operations problems, determining operational objectives and requirements, organizing programs and projects, and developing standards and guides for diverse engineering activities. Technical / Functional Expertise: Receives guidance and direction from senior members of leadership Manages a department or multiple processes or programmes with moderate to high complexity. Accountable for the performance and results for their area Integrates functional strategies and develops specific objectives. Analyses complex issues and is accountable for solving challenge problems. Have full responsibility for interpreting, organising, executing and coordinating assignments and managing projects that are larger in scope and more complex. Adapts and executes business plans and contributes to strategies Develops and approves exceptions to policy tied directly to areas of responsibility Works collaboratively with the ability to make autonomous in line with policies, procedures in support of business strategy Provides leadership and direction through Managers and professional staff or leads efforts to grow technical expertise Come grow with us: And let's not forget about the perks at AECOM. You'll enjoy a range of core and personalised benefits designed to support your future and well-being, customized to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. Qualifications Ready to push the limits of what's possible? Requirements: Design of mechanical and electrical building services. Experience in: Heating, cooling, and ventilation (including active ventilation) Above-ground drainage (including active effluent) Controls and instrumentation Low-voltage electrical distribution Communications and data systems Fire detection and alarm systems Industrial and emergency lighting Site broadcast (PA) systems Familiarity with engineering design and safety practices, and internal procedures for health & safety, design, and quality assurance. Qualifications Degree in a relevant engineering discipline (or equivalent qualification). Chartered Engineer status Suitable for UK Security Clearance Due to the nature of the work undertaken, successful applicants will need to have active UK SC Clearance or the ability to gain UK SC clearance. This role will also require you to work onsite in Glasgow 3 days per week. At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you Additional Information Call to action: Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too. Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines. ReqID: J Business Line: B&P - Buildings & Places Business Group: DCS Strategic Business Unit: Europe & India Career Area: Engineering Work Location Model: Hybrid Legal Entity: AECOM Limited
Jun 26, 2025
Full time
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Start here. Grow here. We are seeking a highly skilled and motivated MEP (Building Services) Technical Director (TD) to join our Scotland engineering team. The role will be focused on (but limited to) the Defence sector MEP engineering management and leadership. As TD you will be responsible for all aspects of MEP design, including technical, quality, programming, resourcing, delivery, financial management, risk and governance. Security clearance will be required to fulfil the role. This role is critical in supporting the design and delivery of designs of high-integrity systems that underpin defence projects within Scotland. The role will involve working closely within AECOM multidisciplinary teams, client, stakeholder and external teams to deliver the highest quality of MEP delivery. You will work across a range of complex projects, contributing to the development of safety-critical and high integrity systems in compliance with industry, defence standards and regulatory frameworks. What you'll do! Key Responsibilities Supports, oversees and coordinates engineering production activities for the Defence Sector MEP design delivery. Makes decisions and recommendations that are recognised as authoritative. Initiates and maintains contact with senior-level management within the company and is skilled in dispute resolution and negotiation of critical issues. At this level, the individual will have demonstrated understanding of project delivery requirements, creativity, foresight, working with a multi-disciplinary team to meet project goals and deliver high quality technical excellence. Demonstrates mature judgment in anticipating and solving both routine and unusual operations problems, determining operational objectives and requirements, organizing programs and projects, and developing standards and guides for diverse engineering activities. Technical / Functional Expertise: Receives guidance and direction from senior members of leadership Manages a department or multiple processes or programmes with moderate to high complexity. Accountable for the performance and results for their area Integrates functional strategies and develops specific objectives. Analyses complex issues and is accountable for solving challenge problems. Have full responsibility for interpreting, organising, executing and coordinating assignments and managing projects that are larger in scope and more complex. Adapts and executes business plans and contributes to strategies Develops and approves exceptions to policy tied directly to areas of responsibility Works collaboratively with the ability to make autonomous in line with policies, procedures in support of business strategy Provides leadership and direction through Managers and professional staff or leads efforts to grow technical expertise Come grow with us: And let's not forget about the perks at AECOM. You'll enjoy a range of core and personalised benefits designed to support your future and well-being, customized to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. Qualifications Ready to push the limits of what's possible? Requirements: Design of mechanical and electrical building services. Experience in: Heating, cooling, and ventilation (including active ventilation) Above-ground drainage (including active effluent) Controls and instrumentation Low-voltage electrical distribution Communications and data systems Fire detection and alarm systems Industrial and emergency lighting Site broadcast (PA) systems Familiarity with engineering design and safety practices, and internal procedures for health & safety, design, and quality assurance. Qualifications Degree in a relevant engineering discipline (or equivalent qualification). Chartered Engineer status Suitable for UK Security Clearance Due to the nature of the work undertaken, successful applicants will need to have active UK SC Clearance or the ability to gain UK SC clearance. This role will also require you to work onsite in Glasgow 3 days per week. At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you Additional Information Call to action: Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too. Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines. ReqID: J Business Line: B&P - Buildings & Places Business Group: DCS Strategic Business Unit: Europe & India Career Area: Engineering Work Location Model: Hybrid Legal Entity: AECOM Limited
About the Minster Centre The Minster Centre is a registered charity and company limited by guarantee that provides training in psychotherapy and counselling and an affordable therapy service. It was founded in 1978 as the first Integrative psychotherapy and counselling training in the UK and is a leading psychotherapy training institution. Now based in Queens Park, NW London, it runs training ranging from open access introductory courses to post-graduate degrees validated by Middlesex University. The Minster Centre caters for around 300 diploma and MA students each year. It is registered with the Office for Students. The Minster Centre Psychotherapy & Counselling Service (MCPCS) also provides a safe, affordable and professional counselling service to people over the age of 18 who are experiencing a range of difficulties. The service is provided by senior trainees who are in the process of completing their therapy training. The Centre has an annual turnover of £1.8 million and over 80 staff, most of whom are part-time. For further information about the Centre please visit the Minster Centre website Role purpose The Minster Centre is seeking to develop and further professionalise its operations and is recruiting to a new Head of Finance role. This is a part-time, flexible role for two days per week in the first instance. Some time in the office will be needed to work alongside other staff and key stakeholders - this can be managed flexibly alongside working from home. The role would therefore suit someone who wants to balance an interesting and senior role alongside other responsibilities or interests. The Head of Finance will oversee the financial operations of the charity, owning and ensuring compliance to financial policies and procedures. You will provide strategic financial guidance to the Management Committee and contribute to the delivery of the charity's financial strategies. Early priorities will be: A review of existing financial policies and procedures to support the ongoing effective running of the charity. Working with the Lead team to ensure the charity's finances are sustainable long-term A full job description and person specification is available in the Recruitment Pack at the bottom of this page. Terms and conditions Salary: Pro rata, £55,000 FTE Hours: 14 hours per week in the first instance, hybrid working. Exact hours open to negotiation. Some flexibility will be required to attend key meetings. Contract: Fixed term appointment to end July 2028, in the first instance. Holidays: 33 days including bank holidays, pro rata Key working relationships: Management Committee (4 staff who collectively lead the organisation). This post will report to that Team and be line managed by one of them), Finance Administrator, HR and Governance Manager, Quality Manager and Registrar. How to apply Please apply using the application forms with a covering email to Afua Pierre by 12 noon on Thursday 17th July, however we reserve the right to close the recruitment process once we have received sufficient high quality applications. For further information please contact the Director, Lissie Wright by email to arrange an informal conversation. We particularly welcome applications from people from underrepresented groups, including people from global majority communities, the LGBTQIA+ community, care leavers, people with disabilities and people from other minorities.
Jun 26, 2025
Full time
About the Minster Centre The Minster Centre is a registered charity and company limited by guarantee that provides training in psychotherapy and counselling and an affordable therapy service. It was founded in 1978 as the first Integrative psychotherapy and counselling training in the UK and is a leading psychotherapy training institution. Now based in Queens Park, NW London, it runs training ranging from open access introductory courses to post-graduate degrees validated by Middlesex University. The Minster Centre caters for around 300 diploma and MA students each year. It is registered with the Office for Students. The Minster Centre Psychotherapy & Counselling Service (MCPCS) also provides a safe, affordable and professional counselling service to people over the age of 18 who are experiencing a range of difficulties. The service is provided by senior trainees who are in the process of completing their therapy training. The Centre has an annual turnover of £1.8 million and over 80 staff, most of whom are part-time. For further information about the Centre please visit the Minster Centre website Role purpose The Minster Centre is seeking to develop and further professionalise its operations and is recruiting to a new Head of Finance role. This is a part-time, flexible role for two days per week in the first instance. Some time in the office will be needed to work alongside other staff and key stakeholders - this can be managed flexibly alongside working from home. The role would therefore suit someone who wants to balance an interesting and senior role alongside other responsibilities or interests. The Head of Finance will oversee the financial operations of the charity, owning and ensuring compliance to financial policies and procedures. You will provide strategic financial guidance to the Management Committee and contribute to the delivery of the charity's financial strategies. Early priorities will be: A review of existing financial policies and procedures to support the ongoing effective running of the charity. Working with the Lead team to ensure the charity's finances are sustainable long-term A full job description and person specification is available in the Recruitment Pack at the bottom of this page. Terms and conditions Salary: Pro rata, £55,000 FTE Hours: 14 hours per week in the first instance, hybrid working. Exact hours open to negotiation. Some flexibility will be required to attend key meetings. Contract: Fixed term appointment to end July 2028, in the first instance. Holidays: 33 days including bank holidays, pro rata Key working relationships: Management Committee (4 staff who collectively lead the organisation). This post will report to that Team and be line managed by one of them), Finance Administrator, HR and Governance Manager, Quality Manager and Registrar. How to apply Please apply using the application forms with a covering email to Afua Pierre by 12 noon on Thursday 17th July, however we reserve the right to close the recruitment process once we have received sufficient high quality applications. For further information please contact the Director, Lissie Wright by email to arrange an informal conversation. We particularly welcome applications from people from underrepresented groups, including people from global majority communities, the LGBTQIA+ community, care leavers, people with disabilities and people from other minorities.
Sr. Product Manager, Inbound Services, Amazon Amazon Japan is looking for an innovative, service-oriented Senior Product Manager for our inbound supply chain services team. You will be responsible for developing business strategy, designing and developing inbound logistics services for our vendor partners. This highly visible role will re-imagine the vendor experience for inbound, drive process streamlining and service innovation, ultimately delighting our vendor partners with a first-of-its-kind B2B experience. The right candidate is obsessed with making things just work for the customer. You think big and are highly strategic in driving clarity of product vision and direction. At the same time, you are detail-oriented and can dive deep to understand complex processes across vendors and Amazon "Gemba" so as to deliver a streamlined customer experience. You thrive in a fast-paced environment with lots of ambiguity and take care of what needs to be done to unblock teams and advance business objectives and goals. You must be able to lead at a senior level, establish trust with broad stakeholders and represent the customer in all interactions. You will work closely with Retail business teams, Ops supply chain and technical teams. Key job responsibilities Strategy: articulate holistic business strategy for zero-to-one product development and launch Customer insights: work backward from customer needs and pain points, and translate these into service requirements. Product vision: create and continuously refine product vision and concept based on customer and stakeholder needs Product launch: work with Retail Business team, Ops, PMT, and other stakeholders to develop minimum lovable product (MLP) and roadmap to achieve product vision. Business impact: work with other service, functional and domain owners to define and achieve success measures and optimize overall system processes. Be accountable for financial impact. Review mechanisms: Hold internal business reviews to track performance and deliver necessary improvements Minimum Qualifications Bachelor's degree or equivalent Experience in influencing senior leadership through data driven insights Experience working across functional teams and senior stakeholders Experience in product or program management, product marketing, business development or technology PREFERRED QUALIFICATIONS Experience with end to end product delivery Experience in using statistical analysis to identify issues or opportunities for improvement Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Jun 26, 2025
Full time
Sr. Product Manager, Inbound Services, Amazon Amazon Japan is looking for an innovative, service-oriented Senior Product Manager for our inbound supply chain services team. You will be responsible for developing business strategy, designing and developing inbound logistics services for our vendor partners. This highly visible role will re-imagine the vendor experience for inbound, drive process streamlining and service innovation, ultimately delighting our vendor partners with a first-of-its-kind B2B experience. The right candidate is obsessed with making things just work for the customer. You think big and are highly strategic in driving clarity of product vision and direction. At the same time, you are detail-oriented and can dive deep to understand complex processes across vendors and Amazon "Gemba" so as to deliver a streamlined customer experience. You thrive in a fast-paced environment with lots of ambiguity and take care of what needs to be done to unblock teams and advance business objectives and goals. You must be able to lead at a senior level, establish trust with broad stakeholders and represent the customer in all interactions. You will work closely with Retail business teams, Ops supply chain and technical teams. Key job responsibilities Strategy: articulate holistic business strategy for zero-to-one product development and launch Customer insights: work backward from customer needs and pain points, and translate these into service requirements. Product vision: create and continuously refine product vision and concept based on customer and stakeholder needs Product launch: work with Retail Business team, Ops, PMT, and other stakeholders to develop minimum lovable product (MLP) and roadmap to achieve product vision. Business impact: work with other service, functional and domain owners to define and achieve success measures and optimize overall system processes. Be accountable for financial impact. Review mechanisms: Hold internal business reviews to track performance and deliver necessary improvements Minimum Qualifications Bachelor's degree or equivalent Experience in influencing senior leadership through data driven insights Experience working across functional teams and senior stakeholders Experience in product or program management, product marketing, business development or technology PREFERRED QUALIFICATIONS Experience with end to end product delivery Experience in using statistical analysis to identify issues or opportunities for improvement Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Location: Greenwich, Avery Hill and Medway Campuses Salary: Competitive ReleaseDate: Tuesday 24 June 2025 ClosingDate: Monday 21 July 2025 Reference: 5002 The University of Greenwich is proud of its heritage, impact and mission to transform lives through education. With a diverse and vibrant community, and a growing reputation for research, enterprise and student success, we are on an exciting journey to become the best modern university in the UK by 2030. To support this ambition, we are seeking an experienced and values-driven Deputy Director of People to help lead and shape the future of our People Directorate. The Role The Deputy Director of People will provide high-level operational and strategic leadership across key areas of the People Directorate. Reporting to the Executive Director of People, the postholder will hold direct line management responsibility for four Senior People Business Partners and the Head of Employee Relations, Change and Business Analytics. The roleholder will be responsible for leading and enhancing the university's approach to people management, supporting effective business partnering, driving forward change and transformation programmes, and ensuring robust employee relations frameworks are in place. The role will also have oversight of data-led insight and analytics to support informed decision-making across the institution. As a key member of the People Directorate Senior Management Team, the Deputy Director will contribute to the development and delivery of our people strategy, support the continual improvement of directorate-wide services, and promote a culture of partnership, trust and service excellence. About You We are seeking an individual with significant senior HR leadership experience in a complex organisation, ideally within the public or higher education sector. The successful candidate will bring a proven ability to lead multidisciplinary teams, navigate organisational change, and build positive and productive relationships with senior stakeholders, including trade union representatives. A sound knowledge of employment law, employee relations, strategic workforce planning and organisational development is essential. The role also requires excellent judgement, political awareness, and a collaborative, enabling leadership style aligned with our university's values and ethos. Why Greenwich? You will be joining a People Directorate of around 54 passionate and committed professionals who serve staff across the university with a focus on excellence, partnership and care. Our teams include People Business Partnering, People Operations, Staff Visa Compliance, Organisational and People Development (OPD), and Employee Relations, Change and Business Analytics. We foster a culture of collaboration, wellbeing and continuous improvement. From team meetings and away days to wellbeing initiatives, we take pride in supporting our people and celebrating their achievements. If you are excited by the opportunity to help shape a people-focused, inclusive and impactful university, we would love to hear from you. For an informal discussion regarding this role, please contact our advising Research Associate, Edoardo Vachez ( ). Should you have any recruitment related queries or should you require access to these documents in alternative formats, please contactour advising Principal Project Manager, Simon Epsley ( ). For details of the appointment, including further information about the job description, person specification and how to apply, please visit quoting reference 7944. Employment Visa: Under the UK Government Points Based System scheme this role does meet the criteria to be sponsored for a Skilled Worker Route application. We are looking for people who can help us deliver our mission of transforming lives through inspired teaching and research, through our values. We are committed to building a strong, diverse workforce that reflects the communities we serve. We particularly encourage applications from applicants with protected characteristic(s), who are currently under-represented within the University of Greenwich at these levels/within these areas. We encourage applicants to disclose experience of mental health problems so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form. We are making significant strides to understand and continuously improve our employees' experience and we are committed to implementing progressive diversity talent management.
Jun 26, 2025
Full time
Location: Greenwich, Avery Hill and Medway Campuses Salary: Competitive ReleaseDate: Tuesday 24 June 2025 ClosingDate: Monday 21 July 2025 Reference: 5002 The University of Greenwich is proud of its heritage, impact and mission to transform lives through education. With a diverse and vibrant community, and a growing reputation for research, enterprise and student success, we are on an exciting journey to become the best modern university in the UK by 2030. To support this ambition, we are seeking an experienced and values-driven Deputy Director of People to help lead and shape the future of our People Directorate. The Role The Deputy Director of People will provide high-level operational and strategic leadership across key areas of the People Directorate. Reporting to the Executive Director of People, the postholder will hold direct line management responsibility for four Senior People Business Partners and the Head of Employee Relations, Change and Business Analytics. The roleholder will be responsible for leading and enhancing the university's approach to people management, supporting effective business partnering, driving forward change and transformation programmes, and ensuring robust employee relations frameworks are in place. The role will also have oversight of data-led insight and analytics to support informed decision-making across the institution. As a key member of the People Directorate Senior Management Team, the Deputy Director will contribute to the development and delivery of our people strategy, support the continual improvement of directorate-wide services, and promote a culture of partnership, trust and service excellence. About You We are seeking an individual with significant senior HR leadership experience in a complex organisation, ideally within the public or higher education sector. The successful candidate will bring a proven ability to lead multidisciplinary teams, navigate organisational change, and build positive and productive relationships with senior stakeholders, including trade union representatives. A sound knowledge of employment law, employee relations, strategic workforce planning and organisational development is essential. The role also requires excellent judgement, political awareness, and a collaborative, enabling leadership style aligned with our university's values and ethos. Why Greenwich? You will be joining a People Directorate of around 54 passionate and committed professionals who serve staff across the university with a focus on excellence, partnership and care. Our teams include People Business Partnering, People Operations, Staff Visa Compliance, Organisational and People Development (OPD), and Employee Relations, Change and Business Analytics. We foster a culture of collaboration, wellbeing and continuous improvement. From team meetings and away days to wellbeing initiatives, we take pride in supporting our people and celebrating their achievements. If you are excited by the opportunity to help shape a people-focused, inclusive and impactful university, we would love to hear from you. For an informal discussion regarding this role, please contact our advising Research Associate, Edoardo Vachez ( ). Should you have any recruitment related queries or should you require access to these documents in alternative formats, please contactour advising Principal Project Manager, Simon Epsley ( ). For details of the appointment, including further information about the job description, person specification and how to apply, please visit quoting reference 7944. Employment Visa: Under the UK Government Points Based System scheme this role does meet the criteria to be sponsored for a Skilled Worker Route application. We are looking for people who can help us deliver our mission of transforming lives through inspired teaching and research, through our values. We are committed to building a strong, diverse workforce that reflects the communities we serve. We particularly encourage applications from applicants with protected characteristic(s), who are currently under-represented within the University of Greenwich at these levels/within these areas. We encourage applicants to disclose experience of mental health problems so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form. We are making significant strides to understand and continuously improve our employees' experience and we are committed to implementing progressive diversity talent management.
Audit Optimisation Senior Manager page is loaded Audit Optimisation Senior Manager Apply locations London time type Full time posted on Posted Yesterday job requisition id R18159 Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. The primary responsibility of the Audit Optimisation Senior Manager will be responsible for the design of standardised audit templates and workbooks. On occasion may become involved in special assignments on an ad hoc basis. The Audit Optimisation and Standardisation teams are responsible for improving audit quality and are so important to the firm because of the high-profile audit quality agenda. Main responsibilities of the role will be: Main responsibilities will be: Act as a major point of contact within the standardisation team. This includes responding quickly to, as well as anticipating, the impact on audit teams. Proactively identify new opportunities for standardisation and optimisation. Responsible for the delivery of high-quality products that are responsive to the needs to the Optimisation agenda. Complete assignments within agreed budgets and timescales and identify opportunities for additional improvement and optimisation. Ensure you bring in the appropriate mix of knowledge and skills required. Ensure that the firm's risk management and quality control procedures are adhered to at all times. Support Partners and Senior Managers in the development of new products. Support Partners with the implementation and communication of any standardisation, including travel to UK BDO offices to support the roll out of new products. You'll be someone with: ACA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Previous experience of audit quality. Good working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice and regulation and compliance, including anti-money laundering. Experience of systems/controls testing as well as substantive auditing, including consolidations, group audits, statutory accounts and disclosures. Project Management experience. Desirable: Sector experience appropriate to BDO audited entities Experience with listed audited entities Experience auditing international groups and working with other world wide BDO offices. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. About Us BDO UK provides tax, audit and assurance, advisory and business outsourcing service s. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. Our partners and staff are specialists in their fields and have a proactive, flexible approach to helping clients overcoming the challenges they face. We aim to be as innovative and entrepreneurial as our clients. Our approach and expertise are what help us deliver exceptional client service. 95% of our clients would recommend us. We operate from 17 locations across the UK, covering all major business centres. We employ 8,000 people who are encouraged to bring their best selves to work; taking responsibility for their work and their relationships with clients. All our people share core values that underpin both our culture and the value that we bring to our clients. Our values are also reflected in continued focus on ESG. Our firm is distinctive and we want to preserve and build on the strengths of our culture and the characteristics that make us both successful and different. We look for people from all kinds of backgrounds who share these same qualities. BDO LLP is a key member of the BDO global network of public accounting, tax and advisory firms. The firms have representation in 166 countries, with 115,700 people working out of over 1,776 offices worldwide. That's BDO and we are proud to be part of it. Being part of an integrated network of firms across the world provides us with myriad opportunities for success.
Jun 26, 2025
Full time
Audit Optimisation Senior Manager page is loaded Audit Optimisation Senior Manager Apply locations London time type Full time posted on Posted Yesterday job requisition id R18159 Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. The primary responsibility of the Audit Optimisation Senior Manager will be responsible for the design of standardised audit templates and workbooks. On occasion may become involved in special assignments on an ad hoc basis. The Audit Optimisation and Standardisation teams are responsible for improving audit quality and are so important to the firm because of the high-profile audit quality agenda. Main responsibilities of the role will be: Main responsibilities will be: Act as a major point of contact within the standardisation team. This includes responding quickly to, as well as anticipating, the impact on audit teams. Proactively identify new opportunities for standardisation and optimisation. Responsible for the delivery of high-quality products that are responsive to the needs to the Optimisation agenda. Complete assignments within agreed budgets and timescales and identify opportunities for additional improvement and optimisation. Ensure you bring in the appropriate mix of knowledge and skills required. Ensure that the firm's risk management and quality control procedures are adhered to at all times. Support Partners and Senior Managers in the development of new products. Support Partners with the implementation and communication of any standardisation, including travel to UK BDO offices to support the roll out of new products. You'll be someone with: ACA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Previous experience of audit quality. Good working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice and regulation and compliance, including anti-money laundering. Experience of systems/controls testing as well as substantive auditing, including consolidations, group audits, statutory accounts and disclosures. Project Management experience. Desirable: Sector experience appropriate to BDO audited entities Experience with listed audited entities Experience auditing international groups and working with other world wide BDO offices. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. About Us BDO UK provides tax, audit and assurance, advisory and business outsourcing service s. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. Our partners and staff are specialists in their fields and have a proactive, flexible approach to helping clients overcoming the challenges they face. We aim to be as innovative and entrepreneurial as our clients. Our approach and expertise are what help us deliver exceptional client service. 95% of our clients would recommend us. We operate from 17 locations across the UK, covering all major business centres. We employ 8,000 people who are encouraged to bring their best selves to work; taking responsibility for their work and their relationships with clients. All our people share core values that underpin both our culture and the value that we bring to our clients. Our values are also reflected in continued focus on ESG. Our firm is distinctive and we want to preserve and build on the strengths of our culture and the characteristics that make us both successful and different. We look for people from all kinds of backgrounds who share these same qualities. BDO LLP is a key member of the BDO global network of public accounting, tax and advisory firms. The firms have representation in 166 countries, with 115,700 people working out of over 1,776 offices worldwide. That's BDO and we are proud to be part of it. Being part of an integrated network of firms across the world provides us with myriad opportunities for success.
