Overview Job Overview The role of the Business Intelligence Analyist to provide support to our Lead Developers with data, reporting and insight that supports both the creation of robust resource plans and effective performance management within the Operation. This support to the operational team will largely be driven through the production of bespoke data, insight and analysis. This insight, delivered to senior stakeholders, will be used to improve forecasting, eliminate process inefficiencies and maximise the output and success of the planning and operational teams. The support to our call centres and operations is through daily and weekly reporting at a client/site level on operational performance including; Call queue performance Staffing and adherence performance Shrinkage and absence analysis Early Life and Glide Path performance Agent KPIs and insight, such as AHT, Resolve Rate, Transfer Rate, NPS, Quality Measures, and all other measures bespoke to the client requirements. This is a key role in being able to highlight areas of opportunity within the performance of the team as a whole by providing agreed KPI's in a timely manner with supporting commentary and insight. Key Stakeholders: Operational Team Workforce Planning Best Practice Transformation Team Support Function Leads Clients Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Deliver insight on current and historic performance Deliver insight on planning effectiveness and performance efficiency Maintain and develop our internal reports, databases and data structures to ensure they are fit for purpose Maintain and develop our internal planning tools in excel and other formats Deliver new reporting through PowerBI as part of TPs global strategy Working closely with the operational teams to ensure that the plans are well defined, clearly communicated and executed well Conduct ad-hoc analysis on performance variance, and improvements to planned forecasts or schedules Develop and improve the presentation, relevance and effectiveness of agreed operational KPI's Provide analytical support for WFM, Best Practice and Operations Administration keeping all system information accurately updated Ensure presentations are fit for purpose and the audience Manage the collation of effectiveness measures across Planning and Service Delivery Steer as part of the wider team our direction and priorities Main Job Requirements and Required Skills Understanding of SQL / MSQL query building and data management. Strong excel skills including VBA preferable. Business Objects, Azure, PowerBI experience or similar desirable Strong analytical and data mining skills Previous experience of data analysis and/or reporting within a call center environment. Excellent knowledge of Microsoft applications, especially Excel and PowerPoint. The ability to create complex reporting models. The ability to work under pressure to tight deadlines. A proven attention to detail. Commercial awareness and customer focus. Who are we? We are experts in people interactions, and this gives us the edge in delivering superior customer experience in every contact. We constantly invest in research and development and get a deeper understanding of customer's thoughts, behaviours and needs, across different countries, industries, channels, and generations. Our knowledge, technology, and market expertise, built through years of experience, allow us to successfully provide unique interactions all over the world. What we offer Comprehensive initial training. Recognition schemes On-going coaching and development and genuine opportunities to develop your career with the company's management programmes Discounts on top retail brands 28 days' holiday inclusive of bank holidays, rising to 30 from year 2 Pension Scheme Sports & Social Scheme Refer a friend and Earn scheme - Up to £900 for each individual referred Discounted holidays, flights and hotels Discounted utility bills Discounted cinema tickets You can follow us on: Twitter Facebook
Aug 14, 2025
Full time
Overview Job Overview The role of the Business Intelligence Analyist to provide support to our Lead Developers with data, reporting and insight that supports both the creation of robust resource plans and effective performance management within the Operation. This support to the operational team will largely be driven through the production of bespoke data, insight and analysis. This insight, delivered to senior stakeholders, will be used to improve forecasting, eliminate process inefficiencies and maximise the output and success of the planning and operational teams. The support to our call centres and operations is through daily and weekly reporting at a client/site level on operational performance including; Call queue performance Staffing and adherence performance Shrinkage and absence analysis Early Life and Glide Path performance Agent KPIs and insight, such as AHT, Resolve Rate, Transfer Rate, NPS, Quality Measures, and all other measures bespoke to the client requirements. This is a key role in being able to highlight areas of opportunity within the performance of the team as a whole by providing agreed KPI's in a timely manner with supporting commentary and insight. Key Stakeholders: Operational Team Workforce Planning Best Practice Transformation Team Support Function Leads Clients Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Deliver insight on current and historic performance Deliver insight on planning effectiveness and performance efficiency Maintain and develop our internal reports, databases and data structures to ensure they are fit for purpose Maintain and develop our internal planning tools in excel and other formats Deliver new reporting through PowerBI as part of TPs global strategy Working closely with the operational teams to ensure that the plans are well defined, clearly communicated and executed well Conduct ad-hoc analysis on performance variance, and improvements to planned forecasts or schedules Develop and improve the presentation, relevance and effectiveness of agreed operational KPI's Provide analytical support for WFM, Best Practice and Operations Administration keeping all system information accurately updated Ensure presentations are fit for purpose and the audience Manage the collation of effectiveness measures across Planning and Service Delivery Steer as part of the wider team our direction and priorities Main Job Requirements and Required Skills Understanding of SQL / MSQL query building and data management. Strong excel skills including VBA preferable. Business Objects, Azure, PowerBI experience or similar desirable Strong analytical and data mining skills Previous experience of data analysis and/or reporting within a call center environment. Excellent knowledge of Microsoft applications, especially Excel and PowerPoint. The ability to create complex reporting models. The ability to work under pressure to tight deadlines. A proven attention to detail. Commercial awareness and customer focus. Who are we? We are experts in people interactions, and this gives us the edge in delivering superior customer experience in every contact. We constantly invest in research and development and get a deeper understanding of customer's thoughts, behaviours and needs, across different countries, industries, channels, and generations. Our knowledge, technology, and market expertise, built through years of experience, allow us to successfully provide unique interactions all over the world. What we offer Comprehensive initial training. Recognition schemes On-going coaching and development and genuine opportunities to develop your career with the company's management programmes Discounts on top retail brands 28 days' holiday inclusive of bank holidays, rising to 30 from year 2 Pension Scheme Sports & Social Scheme Refer a friend and Earn scheme - Up to £900 for each individual referred Discounted holidays, flights and hotels Discounted utility bills Discounted cinema tickets You can follow us on: Twitter Facebook
Because we strive to put people first. What You'll Get The world is changing and it's important we support our colleagues. People are at the heart of what we do at Primark so it's essential we provide the right environment for you to perform at your best. That's why we offer benefits that put you first. Some of our benefits are: 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Flexible Working, the opportunity for an early Friday finish, and a subsidised cafeteria. Primark Perks - Discounts with some local partner businesses to our offices About the role Our Digital teams are right at the heart of what we do. Surrounded by some of the best Digital Specialists in the industry, you'll bring your own ideas to the business - helping to shape the experience of our customers as part of a forward-thinking team. As a Data Intelligence analyst, you will play a key role to develop our analytics capabilities in our new Digital Analytics Centre of Excellence. You would join a growing team that will operate our 16 markets! You will be guiding our Digital and DigiTech teams to understand customer pain-points and identify the biggest opportunities. This analyst will transform digital data into meaningful reports and deep dive investigations and work across all product squads. These actionable insights will be presented to senior stakeholders, external agencies, and will drive business decisions. Reporting to the Digital Analytics Manager, this role would be ideal for someone who worked in a retail e-commerce environment, with experience working on digital measurement and reporting tools. This person will be expected to communicate at all levels, as well as having strong analytical skills What You Will Do You will be joining a fast paced, commercial environment, with the opportunity to collaborate with different people across a range of skillsets. Here's a flavour of your day-to-day: Collect, clean, and analyse large datasets from multiple sources (digital marketing & measurement platforms, sales systems, CRM, etc.) to generate actionable intelligence Develop and maintain interactive dashboards and performance reports using data visualization tools to support key decision-making processes. Identify trends & patterns with operational data to inform business strategy. Partner with stakeholders across Digital Teams and Product Owners to define key metrics, uncover insights, and deliver recommendations with digital analysts Have a strong voice in providing the immediate team direction on areas of focus using large datasets, dashboards for analysts to conduct cross-functional deep-dive analyses to understand the root causes of performance issues and uncover new growth opportunities. Proactively ensure our teams are always receiving the most relevant data and insights to inform stakeholders and support the business decision-making. Ensure data quality and governance protocols are followed and contribute to continuous improvement of data processes and standards. Take ownership and lead the Data Champions Programme, building and supporting a network of team members across Digital and Digitech. This initiative upskills participants in analytical capabilities, enabling them to become the primary point of contact for analytics within their respective teams. The programme plays a key role in embedding a data-driven culture across Digital and Digitech. Liaise with appointed external agencies supporting digital analytics. What You Will Bring 4+ years' experience in a data analyst, BI analyst, or data intelligence role with a strong understanding of commercial operations in ecommerce, preferably in retail Proficiency in business intelligence and data visualization platforms (e.g. Tableau, Power BI, Looker Studio, Alteryx). Strong experience in data analysis tools and languages (e.g. SQL, Python, R), and experience working with large datasets. Excellent analytical and problem-solving skills with large datasets, with a sharp attention to detail and ability to simplify complex data into clear reports and dashboards to deliver actionable insights. Confident communicator with the ability to present insights and influence decisions across senior leadership and cross-functional teams. Proven ability to manage multiple projects simultaneously with several stakeholders and deliver high-quality outputs under deadlines. Strong business acumen and ability to connect data to commercial outcomes. Strong experience with data warehousing and cloud platforms (e.g. Azure, BigQuery, Teradata) required About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss
Aug 14, 2025
Full time
Because we strive to put people first. What You'll Get The world is changing and it's important we support our colleagues. People are at the heart of what we do at Primark so it's essential we provide the right environment for you to perform at your best. That's why we offer benefits that put you first. Some of our benefits are: 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Flexible Working, the opportunity for an early Friday finish, and a subsidised cafeteria. Primark Perks - Discounts with some local partner businesses to our offices About the role Our Digital teams are right at the heart of what we do. Surrounded by some of the best Digital Specialists in the industry, you'll bring your own ideas to the business - helping to shape the experience of our customers as part of a forward-thinking team. As a Data Intelligence analyst, you will play a key role to develop our analytics capabilities in our new Digital Analytics Centre of Excellence. You would join a growing team that will operate our 16 markets! You will be guiding our Digital and DigiTech teams to understand customer pain-points and identify the biggest opportunities. This analyst will transform digital data into meaningful reports and deep dive investigations and work across all product squads. These actionable insights will be presented to senior stakeholders, external agencies, and will drive business decisions. Reporting to the Digital Analytics Manager, this role would be ideal for someone who worked in a retail e-commerce environment, with experience working on digital measurement and reporting tools. This person will be expected to communicate at all levels, as well as having strong analytical skills What You Will Do You will be joining a fast paced, commercial environment, with the opportunity to collaborate with different people across a range of skillsets. Here's a flavour of your day-to-day: Collect, clean, and analyse large datasets from multiple sources (digital marketing & measurement platforms, sales systems, CRM, etc.) to generate actionable intelligence Develop and maintain interactive dashboards and performance reports using data visualization tools to support key decision-making processes. Identify trends & patterns with operational data to inform business strategy. Partner with stakeholders across Digital Teams and Product Owners to define key metrics, uncover insights, and deliver recommendations with digital analysts Have a strong voice in providing the immediate team direction on areas of focus using large datasets, dashboards for analysts to conduct cross-functional deep-dive analyses to understand the root causes of performance issues and uncover new growth opportunities. Proactively ensure our teams are always receiving the most relevant data and insights to inform stakeholders and support the business decision-making. Ensure data quality and governance protocols are followed and contribute to continuous improvement of data processes and standards. Take ownership and lead the Data Champions Programme, building and supporting a network of team members across Digital and Digitech. This initiative upskills participants in analytical capabilities, enabling them to become the primary point of contact for analytics within their respective teams. The programme plays a key role in embedding a data-driven culture across Digital and Digitech. Liaise with appointed external agencies supporting digital analytics. What You Will Bring 4+ years' experience in a data analyst, BI analyst, or data intelligence role with a strong understanding of commercial operations in ecommerce, preferably in retail Proficiency in business intelligence and data visualization platforms (e.g. Tableau, Power BI, Looker Studio, Alteryx). Strong experience in data analysis tools and languages (e.g. SQL, Python, R), and experience working with large datasets. Excellent analytical and problem-solving skills with large datasets, with a sharp attention to detail and ability to simplify complex data into clear reports and dashboards to deliver actionable insights. Confident communicator with the ability to present insights and influence decisions across senior leadership and cross-functional teams. Proven ability to manage multiple projects simultaneously with several stakeholders and deliver high-quality outputs under deadlines. Strong business acumen and ability to connect data to commercial outcomes. Strong experience with data warehousing and cloud platforms (e.g. Azure, BigQuery, Teradata) required About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss
time left to apply End Date: August 31, 2025 (30+ days left to apply) job requisition id R096360 Media help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their relationships with brands. Kantar Media is a wholly owned but operationally independent part of the Kantar Group. As people increasingly move across channels and platforms, Kantar Media's data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making. Working with panel and first-party data in over 80 countries, we have the world's fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners. Job Title: Quality Control Analyst Location: London, Hanger Lane Full time/Permanent/Hybrid Role Description The Quality Control Analyst will support the quality management process for Origin, playing a crucial role in maintaining the accuracy and reliability of our data. This role involves conducting daily checks and analysis, assisting with testing, and ensuring that any potential issues are flagged for further review. The Quality Control Analyst will work closely with the team members and other departments to contribute to the smooth operation of the Origin Panel Role Responsibilities: Assist with the daily analysis of overnight viewing figures, identifying and reporting any anomalies to the team members. Support the senior team in performing more detailed checks on homes with flagged potential faults. Participate in User Acceptance Testing of software upgrades and new products, under the guidance of senior team members. Assist with the documentation of key processes, ensuring they are maintained in line with ISO 9001 and Kantar standards. Collaborate with the data operations team to coordinate the use of test environments and align on deployment schedules. Help maintain open communication with the Panel Service team to ensure optimal panel maintenance. Provide general support to the Research and Quality Control team, ensuring smooth execution of daily tasks. You will be: Technical skills: SQL is required for this role, Databricks desirable Collaboration: Works well with colleagues across different functions and levels. Good Social Skills: Able to interact harmoniously with team members, treating everyone with sensitivity and fairness. Attention to Detail: Demonstrates a strong focus on accuracy and thoroughness in all tasks. Numeracy and Analytical Skills: Comfortable working with data, with the ability to spot trends and issues. Organizational Skills: Able to manage time effectively and prioritize tasks to meet deadlines. Proactive Attitude: Takes initiative and is eager to learn, asking for guidance when needed. Problem-Solving: Able to identify issues and collaborate with others to find solutions. Willingness to Learn: Open to receiving feedback and improving performance over time. At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics. Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Kantar Media. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit Country United Kingdom Media help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their relationships with brands. Kantar Media is a wholly owned but operationally independent part of the Kantar Group. Job Details As people increasingly move across channels and platforms, Kantar Media's data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making. Working with panel and first-party data in over 80 countries, we have the world's fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners. Job Title: Quality Control Analyst Location: London, Hanger Lane Full time/Permanent/Hybrid Role Description The Quality Control Analyst will support the quality management process for Origin, playing a crucial role in maintaining the accuracy and reliability of our data. This role involves conducting daily checks and analysis, assisting with testing, and ensuring that any potential issues are flagged for further review. The Quality Control Analyst will work closely with the team members and other departments to contribute to the smooth operation of the Origin Panel Role Responsibilities: Assist with the daily analysis of overnight viewing figures, identifying and reporting any anomalies to the team members. Support the senior team in performing more detailed checks on homes with flagged potential faults. Participate in User Acceptance Testing of software upgrades and new products, under the guidance of senior team members. Assist with the documentation of key processes, ensuring they are maintained in line with ISO 9001 and Kantar standards. Collaborate with the data operations team to coordinate the use of test environments and align on deployment schedules. Help maintain open communication with the Panel Service team to ensure optimal panel maintenance. Provide general support to the Research and Quality Control team, ensuring smooth execution of daily tasks. You will be: Technical skills: SQL is required for this role, Databricks desirable Collaboration: Works well with colleagues across different functions and levels. Good Social Skills: Able to interact harmoniously with team members, treating everyone with sensitivity and fairness. Attention to Detail: Demonstrates a strong focus on accuracy and thoroughness in all tasks. Numeracy and Analytical Skills: Comfortable working with data, with the ability to spot trends and issues. Organizational Skills: Able to manage time effectively and prioritize tasks to meet deadlines. Proactive Attitude: Takes initiative and is eager to learn, asking for guidance when needed. Problem-Solving: Able to identify issues and collaborate with others to find solutions. Willingness to Learn: Open to receiving feedback and improving performance over time. At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. At Kantar . click apply for full job details
Aug 14, 2025
Full time
time left to apply End Date: August 31, 2025 (30+ days left to apply) job requisition id R096360 Media help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their relationships with brands. Kantar Media is a wholly owned but operationally independent part of the Kantar Group. As people increasingly move across channels and platforms, Kantar Media's data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making. Working with panel and first-party data in over 80 countries, we have the world's fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners. Job Title: Quality Control Analyst Location: London, Hanger Lane Full time/Permanent/Hybrid Role Description The Quality Control Analyst will support the quality management process for Origin, playing a crucial role in maintaining the accuracy and reliability of our data. This role involves conducting daily checks and analysis, assisting with testing, and ensuring that any potential issues are flagged for further review. The Quality Control Analyst will work closely with the team members and other departments to contribute to the smooth operation of the Origin Panel Role Responsibilities: Assist with the daily analysis of overnight viewing figures, identifying and reporting any anomalies to the team members. Support the senior team in performing more detailed checks on homes with flagged potential faults. Participate in User Acceptance Testing of software upgrades and new products, under the guidance of senior team members. Assist with the documentation of key processes, ensuring they are maintained in line with ISO 9001 and Kantar standards. Collaborate with the data operations team to coordinate the use of test environments and align on deployment schedules. Help maintain open communication with the Panel Service team to ensure optimal panel maintenance. Provide general support to the Research and Quality Control team, ensuring smooth execution of daily tasks. You will be: Technical skills: SQL is required for this role, Databricks desirable Collaboration: Works well with colleagues across different functions and levels. Good Social Skills: Able to interact harmoniously with team members, treating everyone with sensitivity and fairness. Attention to Detail: Demonstrates a strong focus on accuracy and thoroughness in all tasks. Numeracy and Analytical Skills: Comfortable working with data, with the ability to spot trends and issues. Organizational Skills: Able to manage time effectively and prioritize tasks to meet deadlines. Proactive Attitude: Takes initiative and is eager to learn, asking for guidance when needed. Problem-Solving: Able to identify issues and collaborate with others to find solutions. Willingness to Learn: Open to receiving feedback and improving performance over time. At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics. Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Kantar Media. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit Country United Kingdom Media help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their relationships with brands. Kantar Media is a wholly owned but operationally independent part of the Kantar Group. Job Details As people increasingly move across channels and platforms, Kantar Media's data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making. Working with panel and first-party data in over 80 countries, we have the world's fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners. Job Title: Quality Control Analyst Location: London, Hanger Lane Full time/Permanent/Hybrid Role Description The Quality Control Analyst will support the quality management process for Origin, playing a crucial role in maintaining the accuracy and reliability of our data. This role involves conducting daily checks and analysis, assisting with testing, and ensuring that any potential issues are flagged for further review. The Quality Control Analyst will work closely with the team members and other departments to contribute to the smooth operation of the Origin Panel Role Responsibilities: Assist with the daily analysis of overnight viewing figures, identifying and reporting any anomalies to the team members. Support the senior team in performing more detailed checks on homes with flagged potential faults. Participate in User Acceptance Testing of software upgrades and new products, under the guidance of senior team members. Assist with the documentation of key processes, ensuring they are maintained in line with ISO 9001 and Kantar standards. Collaborate with the data operations team to coordinate the use of test environments and align on deployment schedules. Help maintain open communication with the Panel Service team to ensure optimal panel maintenance. Provide general support to the Research and Quality Control team, ensuring smooth execution of daily tasks. You will be: Technical skills: SQL is required for this role, Databricks desirable Collaboration: Works well with colleagues across different functions and levels. Good Social Skills: Able to interact harmoniously with team members, treating everyone with sensitivity and fairness. Attention to Detail: Demonstrates a strong focus on accuracy and thoroughness in all tasks. Numeracy and Analytical Skills: Comfortable working with data, with the ability to spot trends and issues. Organizational Skills: Able to manage time effectively and prioritize tasks to meet deadlines. Proactive Attitude: Takes initiative and is eager to learn, asking for guidance when needed. Problem-Solving: Able to identify issues and collaborate with others to find solutions. Willingness to Learn: Open to receiving feedback and improving performance over time. At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. At Kantar . click apply for full job details
Treasury Passport Digital Platform Lead-London page is loaded Treasury Passport Digital Platform Lead-London Apply locations London, United Kingdom posted on Posted Yesterday job requisition id R144337 About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Treasury Passport Digital Platform Lead is a member of the leadership team for Enterprise COO - Digital Solutions. The position is responsible for end-to-end management of the platform lifecycle and service delivery of the Treasury Passport platform. The role serves as single point of contact for all matters regarding the platform with partners and vendors. Responsibility for managing a team of platform/capability owners/managers and business analysts in execution of objectives. Responsible for executing the strategy of the product umbrella as outlined by the Lead Product Manager, Product Executive and Head of Product Management for the business unit. Responsible for Product Management Lifecycle activities such as defining the target client segment market and evaluating industry trends and uncovering opportunities. The specialist product manager will also perform launches and post launch assessments/ recommendations. Other major duties include: Own and articulate the digital platform vision, strategy and value proposition. Collaborate with Banking & Treasury Product Manager on industry and market research on product viability and competitive threats and understand how they may impact product strategies. Manage alignment of Banking & Treasury Business strategy " the what " to the solutions and development of the digital platform " the how". Ensure the platform delivers value: meeting business needs and stakeholder expectations. Direct the rollout of new journeys, services, and tools across global Treasury markets; manage change impacts and ensure operational readiness. Establish, manage and monitor metrics and key performance indicators against service level agreements and provide periodic reporting on status. Lead the Service Excellence Program and drive integrated measurement and monitoring for successful adoption. Assess investment needs for platform, review with Head of Digital Solutions, and follow request procedures as needed in capital and expense planning processes Influence decision makers and manage stakeholders in order to achieve platform objectives. Define platform roadmap, collaborate and prioritize execution with Technology within budget, and provide updates to stakeholders on delivery Serves as main product point of contact for Digital platform capabilities across client service team and consulting / sales teams. Communicates new features and their value proposition. Lead cross-functional agile teams to deliver ongoing enhancements, integration of new component tools and applications on platform, and integration with systems outside of Treasury Passport. Ensure cost efficient, stable and sustainable service operation and delivery of platform capabilities and enhancements through formal program governance Drive alignment of the Treasury Passport platform to enterprise productivity initiatives to deliver common capabilities across the enterprise to reduce duplicative capabilities, reduce development costs and expedite digital modernization. Work with Technology and Operations to ensure urgent resolution of platform service disruptions and communication of updates and impact to stakeholders Leads, motivates and cultivates team to manage platform to ensure reliability, performance, quality and robustness of team. Embed new ways of working through coaching, training, and digital enablement programs. Manage dependencies, risks, and stakeholder expectations during change execution and transition to business-as-usual. Make staffing decisions, manage team expenses and performance review process Knowledge: Extensive knowledge of product lifecycle management from concept to post launch refined. Experienced knowledge of Agile / Scrum. Strong understanding or knowledge of banking product (transaction banking and treasury management) capabilities and experience delivering complex digital platforms at scale in regulated environment. Understanding of Platform Lifecycle Management and Platform architecture Reasonable understanding of business architecture development and underlying technical solutions. Excellent oral and written communication skills are required. Proficient in constructing/overseeing logical and conclusive presentations, distilling complex subject matter into management-ready materials Proven business leadership skills, with track record of building products and /or understanding of the core concepts of product management required. Ability to understand and help grow the strategic business vision. Proven track record of managing, leading, coaching and developing a team Excellent in building key relationships, influencing and negotiating with clients, partners and leaders across multiple disciplines Knowledge of business strategy development is necessary to provide long term planning and to manage the profitability/performance Leadership and organizational skills are required to manage resources needed and to assess and develop the skills of staff. Experience: A college or university degree and/or relevant proven work experience in business, engineering or technology is required. Related Industry certification/qualification is advantageous Must have direct experience in one or more areas of banking, digital product delivery, platform/product management, and/or technology Must have expertise in banking across treasury management and transaction banking including global payments. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at . We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. About Us Looking for greater? You found it. A global financial leader with more than 22,000 employees in 23 locations worldwide, Northern Trust empowers our employees to achieve more than just business goals. Our focus on work-life balance, career mobility and unique opportunities are just a few of the reasons we've been named one of the world's most admired companies. Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1- (North America), - (Asia Pacific), (India), (0) (Europe, Middle East and Africa) and let us know the nature of your request and your contact information. Equal Employment Opportunity Statements APAC/INDIA EEO STATEMENT It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources' decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development. Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation . click apply for full job details
Aug 14, 2025
Full time
Treasury Passport Digital Platform Lead-London page is loaded Treasury Passport Digital Platform Lead-London Apply locations London, United Kingdom posted on Posted Yesterday job requisition id R144337 About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Treasury Passport Digital Platform Lead is a member of the leadership team for Enterprise COO - Digital Solutions. The position is responsible for end-to-end management of the platform lifecycle and service delivery of the Treasury Passport platform. The role serves as single point of contact for all matters regarding the platform with partners and vendors. Responsibility for managing a team of platform/capability owners/managers and business analysts in execution of objectives. Responsible for executing the strategy of the product umbrella as outlined by the Lead Product Manager, Product Executive and Head of Product Management for the business unit. Responsible for Product Management Lifecycle activities such as defining the target client segment market and evaluating industry trends and uncovering opportunities. The specialist product manager will also perform launches and post launch assessments/ recommendations. Other major duties include: Own and articulate the digital platform vision, strategy and value proposition. Collaborate with Banking & Treasury Product Manager on industry and market research on product viability and competitive threats and understand how they may impact product strategies. Manage alignment of Banking & Treasury Business strategy " the what " to the solutions and development of the digital platform " the how". Ensure the platform delivers value: meeting business needs and stakeholder expectations. Direct the rollout of new journeys, services, and tools across global Treasury markets; manage change impacts and ensure operational readiness. Establish, manage and monitor metrics and key performance indicators against service level agreements and provide periodic reporting on status. Lead the Service Excellence Program and drive integrated measurement and monitoring for successful adoption. Assess investment needs for platform, review with Head of Digital Solutions, and follow request procedures as needed in capital and expense planning processes Influence decision makers and manage stakeholders in order to achieve platform objectives. Define platform roadmap, collaborate and prioritize execution with Technology within budget, and provide updates to stakeholders on delivery Serves as main product point of contact for Digital platform capabilities across client service team and consulting / sales teams. Communicates new features and their value proposition. Lead cross-functional agile teams to deliver ongoing enhancements, integration of new component tools and applications on platform, and integration with systems outside of Treasury Passport. Ensure cost efficient, stable and sustainable service operation and delivery of platform capabilities and enhancements through formal program governance Drive alignment of the Treasury Passport platform to enterprise productivity initiatives to deliver common capabilities across the enterprise to reduce duplicative capabilities, reduce development costs and expedite digital modernization. Work with Technology and Operations to ensure urgent resolution of platform service disruptions and communication of updates and impact to stakeholders Leads, motivates and cultivates team to manage platform to ensure reliability, performance, quality and robustness of team. Embed new ways of working through coaching, training, and digital enablement programs. Manage dependencies, risks, and stakeholder expectations during change execution and transition to business-as-usual. Make staffing decisions, manage team expenses and performance review process Knowledge: Extensive knowledge of product lifecycle management from concept to post launch refined. Experienced knowledge of Agile / Scrum. Strong understanding or knowledge of banking product (transaction banking and treasury management) capabilities and experience delivering complex digital platforms at scale in regulated environment. Understanding of Platform Lifecycle Management and Platform architecture Reasonable understanding of business architecture development and underlying technical solutions. Excellent oral and written communication skills are required. Proficient in constructing/overseeing logical and conclusive presentations, distilling complex subject matter into management-ready materials Proven business leadership skills, with track record of building products and /or understanding of the core concepts of product management required. Ability to understand and help grow the strategic business vision. Proven track record of managing, leading, coaching and developing a team Excellent in building key relationships, influencing and negotiating with clients, partners and leaders across multiple disciplines Knowledge of business strategy development is necessary to provide long term planning and to manage the profitability/performance Leadership and organizational skills are required to manage resources needed and to assess and develop the skills of staff. Experience: A college or university degree and/or relevant proven work experience in business, engineering or technology is required. Related Industry certification/qualification is advantageous Must have direct experience in one or more areas of banking, digital product delivery, platform/product management, and/or technology Must have expertise in banking across treasury management and transaction banking including global payments. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at . We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. About Us Looking for greater? You found it. A global financial leader with more than 22,000 employees in 23 locations worldwide, Northern Trust empowers our employees to achieve more than just business goals. Our focus on work-life balance, career mobility and unique opportunities are just a few of the reasons we've been named one of the world's most admired companies. Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1- (North America), - (Asia Pacific), (India), (0) (Europe, Middle East and Africa) and let us know the nature of your request and your contact information. Equal Employment Opportunity Statements APAC/INDIA EEO STATEMENT It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources' decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development. Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation . click apply for full job details
Role: Licensing Analyst Company: SEGA Europe Ltd Location: Building 12, Chiswick Business Park, 566 Chiswick High Road, London, W4 5AN Job Summary: SEGA is seeking a proactive, creative, adaptable and collaborative Senior Legal Counsel to join our Legal & Business Affairs Team. This team is part of SEGA Europe's regional management business, supporting the SEGA West publishing business and Sega West Studios across various disciplines, including product development, marketing, sales, data privacy and compliance. The role involves regular interaction and cooperation with SEGA's Legal teams in America and Japan on global issues.The ideal candidate should have demonstrable commercial in-house experience within the video games sector. The role will primarily involve transactional matters and providing regulatory and compliance advice, with opportunities to assist in other areas such as disputes and property matters. You will also be responsible for managing junior team members. Therefore, this role is suitable for an in-house counsel with supervisory/management experience. You will benefit from the guidance of the SVP & Head of Legal, who have over 20 years of combined industry experience. It is essential to possess a strong teamwork ethic and the capacity to collaborate effectively with the Legal team as well as other stakeholders throughout the business. Key Responsibilities Supporting all strategic business units within Sega, including Sega West Publishing, Sega West Studios, and Transmedia West, while collaborating with legal teams in the US and Japan to facilitate the global release of Sega games. Negotiating and drafting agreements for third-party vendors supporting development studios and other business units. Advising the business on existing and future EMEA regulations to evaluate their impact on Sega's business and assisting the privacy and compliance team in implementing advice to meet compliance requirements. Advising on a range of agreements including licensing agreements, talent agreements (artists/writers/musicians/voice-over artists), localisation agreements, co-development agreements, software licenses, and influencer agreements. Leading and supporting business development opportunities for the distribution of Sega games on subscription platforms (e.g. Netflix, Amazon, Apple Arcade, Game Pass). Managing the development of junior members of the legal team and supervising the workload of Legal Counsels. Supporting the SVP/Head of Legal on various workstreams which may include studio acquisitions, property matters, and litigation/disputes. Knowledge, Skills and Experience Qualified and experienced in-house lawyer. Commercial experience within the video games industry is essential. Demonstrable experience on transactional and regulatory and compliance advisory matters. Ability to prioritise and manage a varied workload unsupervised and deliver high quality work to deadlines. Able to work independently, supervise others within a team and lead a team on projects. Excellent organisational and time-keeping skills, with a strong attention to detail and proactive mindset towards improving legal operations. Clear and concise communicator both in writing and verbally. Our Commitment to Equity, Diversity, Inclusion & Belonging: At SEGA, we celebrate diversity and believe in a diverse, inclusive, and equitable world in which everyone feels valued and respected regardless of what they look like or where they come from. Whether you're a prospective employee or a full-time member of staff, we want you to feel involved and supported in all aspects of our work and to have amazing opportunities during your time with us regardless of your background. We welcome people regardless of age, race, ethnicity, disability, gender identity and expression, sexual orientation, neurotype, socioeconomic background, and whether you're pregnant or on family leave. SEGA is a place where staff have a voice which is integral to our success as a business. Our inclusive, passionate people are empowered to educate, inform, and build awareness through our inclusion and wellbeing staff led values groups which include DEN (Disability Employee Network), RISE (Reinforcing Inclusion through Solidarity and Equality), Women at SEGA, PRIDE, SEGA Minds (group supporting mental health), Momiji (group that celebrates our Japanese heritage, language, and culture) and VIBE (our social and engagement committee).
Aug 14, 2025
Full time
Role: Licensing Analyst Company: SEGA Europe Ltd Location: Building 12, Chiswick Business Park, 566 Chiswick High Road, London, W4 5AN Job Summary: SEGA is seeking a proactive, creative, adaptable and collaborative Senior Legal Counsel to join our Legal & Business Affairs Team. This team is part of SEGA Europe's regional management business, supporting the SEGA West publishing business and Sega West Studios across various disciplines, including product development, marketing, sales, data privacy and compliance. The role involves regular interaction and cooperation with SEGA's Legal teams in America and Japan on global issues.The ideal candidate should have demonstrable commercial in-house experience within the video games sector. The role will primarily involve transactional matters and providing regulatory and compliance advice, with opportunities to assist in other areas such as disputes and property matters. You will also be responsible for managing junior team members. Therefore, this role is suitable for an in-house counsel with supervisory/management experience. You will benefit from the guidance of the SVP & Head of Legal, who have over 20 years of combined industry experience. It is essential to possess a strong teamwork ethic and the capacity to collaborate effectively with the Legal team as well as other stakeholders throughout the business. Key Responsibilities Supporting all strategic business units within Sega, including Sega West Publishing, Sega West Studios, and Transmedia West, while collaborating with legal teams in the US and Japan to facilitate the global release of Sega games. Negotiating and drafting agreements for third-party vendors supporting development studios and other business units. Advising the business on existing and future EMEA regulations to evaluate their impact on Sega's business and assisting the privacy and compliance team in implementing advice to meet compliance requirements. Advising on a range of agreements including licensing agreements, talent agreements (artists/writers/musicians/voice-over artists), localisation agreements, co-development agreements, software licenses, and influencer agreements. Leading and supporting business development opportunities for the distribution of Sega games on subscription platforms (e.g. Netflix, Amazon, Apple Arcade, Game Pass). Managing the development of junior members of the legal team and supervising the workload of Legal Counsels. Supporting the SVP/Head of Legal on various workstreams which may include studio acquisitions, property matters, and litigation/disputes. Knowledge, Skills and Experience Qualified and experienced in-house lawyer. Commercial experience within the video games industry is essential. Demonstrable experience on transactional and regulatory and compliance advisory matters. Ability to prioritise and manage a varied workload unsupervised and deliver high quality work to deadlines. Able to work independently, supervise others within a team and lead a team on projects. Excellent organisational and time-keeping skills, with a strong attention to detail and proactive mindset towards improving legal operations. Clear and concise communicator both in writing and verbally. Our Commitment to Equity, Diversity, Inclusion & Belonging: At SEGA, we celebrate diversity and believe in a diverse, inclusive, and equitable world in which everyone feels valued and respected regardless of what they look like or where they come from. Whether you're a prospective employee or a full-time member of staff, we want you to feel involved and supported in all aspects of our work and to have amazing opportunities during your time with us regardless of your background. We welcome people regardless of age, race, ethnicity, disability, gender identity and expression, sexual orientation, neurotype, socioeconomic background, and whether you're pregnant or on family leave. SEGA is a place where staff have a voice which is integral to our success as a business. Our inclusive, passionate people are empowered to educate, inform, and build awareness through our inclusion and wellbeing staff led values groups which include DEN (Disability Employee Network), RISE (Reinforcing Inclusion through Solidarity and Equality), Women at SEGA, PRIDE, SEGA Minds (group supporting mental health), Momiji (group that celebrates our Japanese heritage, language, and culture) and VIBE (our social and engagement committee).
Head of Pricing Transformation page is loaded Head of Pricing Transformation Apply locations UK, London UK, York UK, Colchester time type Full time posted on Posted Today job requisition id R Job Type: Fixed Term Build a brilliant future with Hiscox The team and role The UK Pricing team are a fundamental part of the Hiscox UK business driving analytics and business insight that drives the direction of portfolio underwriting decisions. The UK Pricing team sits within a wider Portfolio Underwriting and Pricing function whose primary objective is to provide pricing and underwriting services across our UK retail business wait the aim of providing market leading risk selection and driving profitable growth across our portfolio. The team reports directly to the UK Chief Underwriting Officer and collaborates closely with the rest of Underwriting, Distribution, Operations, Marketing, Reserving and Finance. The pricing team itself are split into "Technical" and "Product Facing" analysts, with product facing pricing analysts having more of a focus on the monitoring, implementation and maintenance of production prices and working with senior stakeholders prioritise pricing activity aligned with the UK strategy. This role works alongside the Head of Portfolio Underwriting and Pricing and requires an experienced Pricing Leader to draw on your extensive experience to develop market leading pricing capability and technologies within Hiscox UK's Pricing team. You'll be comfortable leading pricing transformation and making real decisions to shape our future pricing strategy to align with business objectives. As a Head of Pricing Transformation, you'll act as the lead pricing resource for relevant pricing change programmes, acting as the key SME contact while building out our long term roadmap for delivery of pricing capability within these programmes. The Head of Pricing Transformation plays a critical role in defining the strategic direction of the pricing team to deliver profitable growth for Hiscox UK as well as building pricing capability and core skills within the UK business. Please note this role does not require you to pursue, or have previously pursued, actuarial qualifications. What you'll be doing Acting as the key SME contact on pricing change programme with the objective to build a single unified rules and rating engine. Working with project resources to accelerate delivery and build out the long term roadmap for incorporating all of our existing products into the engine whilst also identifying opportunities to delivery improved pricing sophistication. Estimating the potential value of different initiatives to accelerate our pricing capability and using this to prioritise these developments within the roadmap. Bringing an external view of best practice ideas and concepts to the Hiscox UK Pricing team Working with the Head of Portfolio Underwriting and Pricing and other Pricing Managers to agree the roadmap for accelerated pricing transformation across all Hiscox UK insurance products. Working closely with pricing managers to ensure pricing transformation is aligned with the existing plans of the Product Facing and Technical Pricing teams. Working closely with stakeholders across the UK business including in Data and Analytics, Distribution, Underwriting, Operations, Finance and Claims to ensure that pricing transformation is designs to ensure alignment with business objectives across functions. Person Specification: Hiscox is a people orientated firm, no individual works in a silo and everyone is expected to work across the business and are empowered to make decisions. We are looking for an experienced pricing leader that is keen to engage across the business and understand different teams' perspectives. With a firm focus of generating positive commercial outcomes. They will be leveraging the output from the product facing and technical pricing teams and blending that with market conditions and business initiatives to support the ongoing growth and profitability of the firm. You will be naturally inquisitive and comfortable to challenge the status quote, always looking for opportunities to drive continuous improvement of the pricing approaches, working closely with the portfolio underwriting team to change the competitive footprint as market conditions emerges. You will be able to understand complex problems through a variety of perspectives and identify potential solutions that is fit for purpose and not overtly complicated. The role would suit an individual with a background in operational research or a similar branch of mathematics. Our must haves: Significant UK Retail Pricing experience Experience of leading or consulting on pricing transformation projects in similar previous roles A broad knowledge of general insurance pricing across products and channels, with in depth knowledge of commercial and personal lines products. Ability to make, explain and influence decisions that can have a significant commercial and long-lasting impact Experience in balancing business needs against analytical quality Practical application of in-depth statistical skills within a business environment Strong analytical pragmatic reasoning skills and an aptitude for innovative problem solving Highly confident in the use data analysis tools such as Excel and SQL Knowledge of programming and statistical tools such as Python, Emblem & SAS High level of numeric competence and excellent data gathering and manipulation skills Experience of working closely with stakeholders and an ability to build strong working relationships Comfortable with carrying research and development projects experimenting with new data sources and modelling techniques. Excellent communication skills with ability to articulate the complex to technical and non-technical audiences Deadline oriented, hardworking, curious, passionate, enthusiastic and a self-starter Good knowledge of the regulatory and competitive environment Diversity and flexible working at Hiscox At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn't always have to be 'nine to five' and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role. We've introduced new hybrid ways of working to encourage a healthy work life balance. We anticipate the successful candidate for this role will be in the office up to 2-3 days per week. Our London office will be your hub where team & collaboration time will take place. We see it as the best of both worlds: structure and sociability on one hand, and independence and flexibility on the other. Work with amazing people and be part of a unique culture Why work here? If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us. Get in touch If this is your first time visiting our career site and you wish to stay in touch please select the 'Introduce yourself' button on the top right. This will allow us to contact you with suitable vacancies. If you are a returning prospect and wish to view our current vacancies please Search for Jobs using the link on the top right. About us We're a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange. With 3,000 employees and 32 offices in 12 countries we're a business with lots of opportunity for people with talent, spark and lots of ambition. If you want to build a great career with a company that prioritises strong values - such as integrity and courage - where our people always pull together to do the right thing for each other and our customers, then we'd love to hear from you.
Aug 14, 2025
Full time
Head of Pricing Transformation page is loaded Head of Pricing Transformation Apply locations UK, London UK, York UK, Colchester time type Full time posted on Posted Today job requisition id R Job Type: Fixed Term Build a brilliant future with Hiscox The team and role The UK Pricing team are a fundamental part of the Hiscox UK business driving analytics and business insight that drives the direction of portfolio underwriting decisions. The UK Pricing team sits within a wider Portfolio Underwriting and Pricing function whose primary objective is to provide pricing and underwriting services across our UK retail business wait the aim of providing market leading risk selection and driving profitable growth across our portfolio. The team reports directly to the UK Chief Underwriting Officer and collaborates closely with the rest of Underwriting, Distribution, Operations, Marketing, Reserving and Finance. The pricing team itself are split into "Technical" and "Product Facing" analysts, with product facing pricing analysts having more of a focus on the monitoring, implementation and maintenance of production prices and working with senior stakeholders prioritise pricing activity aligned with the UK strategy. This role works alongside the Head of Portfolio Underwriting and Pricing and requires an experienced Pricing Leader to draw on your extensive experience to develop market leading pricing capability and technologies within Hiscox UK's Pricing team. You'll be comfortable leading pricing transformation and making real decisions to shape our future pricing strategy to align with business objectives. As a Head of Pricing Transformation, you'll act as the lead pricing resource for relevant pricing change programmes, acting as the key SME contact while building out our long term roadmap for delivery of pricing capability within these programmes. The Head of Pricing Transformation plays a critical role in defining the strategic direction of the pricing team to deliver profitable growth for Hiscox UK as well as building pricing capability and core skills within the UK business. Please note this role does not require you to pursue, or have previously pursued, actuarial qualifications. What you'll be doing Acting as the key SME contact on pricing change programme with the objective to build a single unified rules and rating engine. Working with project resources to accelerate delivery and build out the long term roadmap for incorporating all of our existing products into the engine whilst also identifying opportunities to delivery improved pricing sophistication. Estimating the potential value of different initiatives to accelerate our pricing capability and using this to prioritise these developments within the roadmap. Bringing an external view of best practice ideas and concepts to the Hiscox UK Pricing team Working with the Head of Portfolio Underwriting and Pricing and other Pricing Managers to agree the roadmap for accelerated pricing transformation across all Hiscox UK insurance products. Working closely with pricing managers to ensure pricing transformation is aligned with the existing plans of the Product Facing and Technical Pricing teams. Working closely with stakeholders across the UK business including in Data and Analytics, Distribution, Underwriting, Operations, Finance and Claims to ensure that pricing transformation is designs to ensure alignment with business objectives across functions. Person Specification: Hiscox is a people orientated firm, no individual works in a silo and everyone is expected to work across the business and are empowered to make decisions. We are looking for an experienced pricing leader that is keen to engage across the business and understand different teams' perspectives. With a firm focus of generating positive commercial outcomes. They will be leveraging the output from the product facing and technical pricing teams and blending that with market conditions and business initiatives to support the ongoing growth and profitability of the firm. You will be naturally inquisitive and comfortable to challenge the status quote, always looking for opportunities to drive continuous improvement of the pricing approaches, working closely with the portfolio underwriting team to change the competitive footprint as market conditions emerges. You will be able to understand complex problems through a variety of perspectives and identify potential solutions that is fit for purpose and not overtly complicated. The role would suit an individual with a background in operational research or a similar branch of mathematics. Our must haves: Significant UK Retail Pricing experience Experience of leading or consulting on pricing transformation projects in similar previous roles A broad knowledge of general insurance pricing across products and channels, with in depth knowledge of commercial and personal lines products. Ability to make, explain and influence decisions that can have a significant commercial and long-lasting impact Experience in balancing business needs against analytical quality Practical application of in-depth statistical skills within a business environment Strong analytical pragmatic reasoning skills and an aptitude for innovative problem solving Highly confident in the use data analysis tools such as Excel and SQL Knowledge of programming and statistical tools such as Python, Emblem & SAS High level of numeric competence and excellent data gathering and manipulation skills Experience of working closely with stakeholders and an ability to build strong working relationships Comfortable with carrying research and development projects experimenting with new data sources and modelling techniques. Excellent communication skills with ability to articulate the complex to technical and non-technical audiences Deadline oriented, hardworking, curious, passionate, enthusiastic and a self-starter Good knowledge of the regulatory and competitive environment Diversity and flexible working at Hiscox At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn't always have to be 'nine to five' and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role. We've introduced new hybrid ways of working to encourage a healthy work life balance. We anticipate the successful candidate for this role will be in the office up to 2-3 days per week. Our London office will be your hub where team & collaboration time will take place. We see it as the best of both worlds: structure and sociability on one hand, and independence and flexibility on the other. Work with amazing people and be part of a unique culture Why work here? If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us. Get in touch If this is your first time visiting our career site and you wish to stay in touch please select the 'Introduce yourself' button on the top right. This will allow us to contact you with suitable vacancies. If you are a returning prospect and wish to view our current vacancies please Search for Jobs using the link on the top right. About us We're a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange. With 3,000 employees and 32 offices in 12 countries we're a business with lots of opportunity for people with talent, spark and lots of ambition. If you want to build a great career with a company that prioritises strong values - such as integrity and courage - where our people always pull together to do the right thing for each other and our customers, then we'd love to hear from you.
Employer: Maxwells Chartered Accountants (on behalf of a client) About Us: (The client) We are a leading petrochemicals company specializing in the trading, distribution, and marketing of fuel and energy products. With a strong commitment to operational excellence and innovation, we are seeking a detail-oriented and proactive Trade Support Administrator to join our dynamic team. Key Responsibilities: As an Trade Support Administrator, you will play a vital role in ensuring the accuracy and efficiency of our financial and operational processes. Your responsibilities will include: • Stock Movement Management: Loading and reconciling stock movements from fuel terminals into the system. • Invoice Validation: Reviewing and validating supplier and customer invoices to ensure accuracy and compliance. • Collaboration: Working closely with the finance, trading, and operations teams to resolve discrepancies and improve processes. Advancing into: • Deal Entry Approval: Approving deal entries in the system, ensuring they align with company policies and procedures. • Data Quality Assurance: Checking and maintaining data accuracy within the ETRM (Energy Trading and Risk Management) system. What We re Looking For: • Strong attention to detail and accuracy in data handling. • Proficiency in working with ETRM systems or similar financial/trading platforms (training can be provided). • Basic understanding of accounting principles and stock management processes. • Excellent organizational and time-management skills. • A proactive attitude and the ability to work both independently and as part of a team. • Strong communication skills to liaise with internal teams and external stakeholders. Qualifications: • A degree in Accounting, Finance, or a related field (or equivalent experience). • Previous experience in a similar role within the energy, petrochemicals, or trading industry is advantageous but not essential. • Proficiency in Microsoft Excel and other Microsoft Office applications. What We Offer: • A collaborative and supportive work environment. • Opportunities for professional growth and development. • Competitive salary and benefits package (from £25,000). Applications (including curriculum vitae) should be made to Clive Hall-Tomkin by clicking apply or posting to 4 King Square, Bridgwater, Somerset, TA6 3YF. Closing date is Monday 8 September 2025.
Aug 14, 2025
Full time
Employer: Maxwells Chartered Accountants (on behalf of a client) About Us: (The client) We are a leading petrochemicals company specializing in the trading, distribution, and marketing of fuel and energy products. With a strong commitment to operational excellence and innovation, we are seeking a detail-oriented and proactive Trade Support Administrator to join our dynamic team. Key Responsibilities: As an Trade Support Administrator, you will play a vital role in ensuring the accuracy and efficiency of our financial and operational processes. Your responsibilities will include: • Stock Movement Management: Loading and reconciling stock movements from fuel terminals into the system. • Invoice Validation: Reviewing and validating supplier and customer invoices to ensure accuracy and compliance. • Collaboration: Working closely with the finance, trading, and operations teams to resolve discrepancies and improve processes. Advancing into: • Deal Entry Approval: Approving deal entries in the system, ensuring they align with company policies and procedures. • Data Quality Assurance: Checking and maintaining data accuracy within the ETRM (Energy Trading and Risk Management) system. What We re Looking For: • Strong attention to detail and accuracy in data handling. • Proficiency in working with ETRM systems or similar financial/trading platforms (training can be provided). • Basic understanding of accounting principles and stock management processes. • Excellent organizational and time-management skills. • A proactive attitude and the ability to work both independently and as part of a team. • Strong communication skills to liaise with internal teams and external stakeholders. Qualifications: • A degree in Accounting, Finance, or a related field (or equivalent experience). • Previous experience in a similar role within the energy, petrochemicals, or trading industry is advantageous but not essential. • Proficiency in Microsoft Excel and other Microsoft Office applications. What We Offer: • A collaborative and supportive work environment. • Opportunities for professional growth and development. • Competitive salary and benefits package (from £25,000). Applications (including curriculum vitae) should be made to Clive Hall-Tomkin by clicking apply or posting to 4 King Square, Bridgwater, Somerset, TA6 3YF. Closing date is Monday 8 September 2025.
This position of LNG Financial Trader located in London will be a critical member of the Global Structure Team having responsibility for significant financial trading targets operating within a global LNG operating model. The role will require close collaboration with other structure desks located in Houston and Singapore to deliver earnings through trading a global book. An important function will be to support the LNG physical trading teams assisting with Upstream & Downstream system value capture, managing price risk, opportunistic trading goals and implementation of commercial trading strategies. Job Description Chevron is accepting online applications for the position LNG Financial Trader located in London, Greater London UK through 15th August 2025 at 11:59 p.m . Supply and Trading (S&T) is the commercial link to the market for Upstream and Downstream & Chemicals (DS&C). S&T applies its knowledge of commodity markets, the wellhead-to-customer value chain and transportation logistics in the crude, gas, and refined products markets to maximize the value of enterprise assets and enable the commercial success of Upstream and DS&C.S&T buys, sells, and supplies crude oil, refined products, natural gas, and gas liquids to support Chevron's crude and gas production operations and its refining and marketing network. S&T integrates enterprise-wide supply and trading capabilities to capture commercial opportunities across the entire value chain through commercial functional excellence. Gas Supply and Trading (GSAT) London markets and trades around Chevron's LNG assets as well as is responsible for managing the company's activities in the European Natural Gas market.GSAT is tightly integrated with internal Value Chain Optimization (VCO) organizations and Upstream to capture opportunities across the entire wellhead-to-customer value chain. The team collects and leverages market intelligence to deliver incremental value and enhanced profitability through strategic arbitrage, storage and third-party trading, balancing the Chevron system and proactively managing changing flows to ensure flow assurance. The Global LNG team originates and trades 3rd party contracts including capacity in infrastructure to manage the global portfolio.The LNG and Nat Gas teams are highly integrated.Both desks are active in the global markets and is expanding in line with the significant growth in Chevron's Atlantic Basin LNG and Nat Gas businesses. This position of LNG Financial Trader located in London will be a critical member of the Global Structure Team having responsibility for significant financial trading targets operating within a global LNG operating model. The role will require close collaboration with other structure desks located in Houston and Singapore to deliver earnings through trading a global book.An important function will be to support the LNG physical trading teams assisting with Upstream & Downstream system value capture, managing price risk, opportunistic trading goals and implementation of commercial trading strategies. Responsibilities of this position may include but are not limited to: Trading around the portfolio on the prompt and curve both from a hedging and proprietary trading perspective Ability to identify and execute profitable trading strategies, managing associated price exposure utilizing financial instruments, always with a sharp focus on earnings generation, measurement and control of associated risks. Responsible for managing LNG team price exposure relating to the global physical portfolio with emphasis on VAR and P&L. Requires a strong knowledge of LNG, Nat Gas and crude markets and their correlation to other energy commodities. Demonstrated understanding and utilization of fundamental and technical market analysis to develop strategies to maximise returns. Demonstrated understanding of the properties of LNG, trade flows, pricing, transportation, risk management (price exposure and basis risk) and supply chain economics to assist in developing arbitrage opportunities and strategies to global locations. Understands the mechanics of futures exchanges and OTC markets. Working alongside the LNG Physical Traders and act as Subject Matter Expert for LNG across the wider Chevron enterprise. Work alongside Commercial Analysts to support and develop desk fundamental call and associated fundamental modelling and reporting capability. Must develop and maintain strong internal and external relationships in line with Global LNG expansion, collaborate closely with other business units, traders, analysts, and schedulers within a global diverse team and with external trading partners and brokers. P articipate in the activities of the desk consistent with Chevron policy and controls. Required Qualifications: An academic degree is required in one of the relevant fields, such as: Business, Engineering, Finance, Economics, Supply Chain Management or Marketing. Experience as an LNG trader in a commercial trading and covering global indices such as HH, TTF, TFU, JKM as well as crude. Previous experience trading technically. Requires strong analytical and problem-solving skills. Proven ability in applying and leveraging digital tools and technology (strong Excel/VBA/PowerPoint) to provide solutions, and quantifying risks to support trading strategies. Demonstrated ability to communicate ideas and to represent the strategy and the team both internally and externally in a concise and articulate way, both orally and in writing. Energized team player who will be able to assume considerable responsibilities in a dynamic, fast paced environment, with a focus on achieving sustainable business results. Preferred Qualifications: In addition, apart from English, proficiency in any of the following languages would be beneficial (French, Spanish, German etc). Relocation Options: Relocation will not be considered. International Considerations: Expatriate assignments may be considered. Workplace Inclusion & Diversity Chevron seeks to attract and develop the brightest minds to support, advance and enable best practices, innovation and evolving the energy landscape. Chevron is striving to be an employer of choice and leader for an inclusive and diverse workplace where we are actively supporting the promotion of equality for all employees at all levels. Chevron is working to close any gender gap where it may exist; equal pay or enabling a representative and meritocratic progression to careers and reaching senior roles across the organisation Chevron is focused on growing a culture where people with disabilities can excel through support in role and long-term career opportunities including workplace adjustments. Chevron considers itself a learning and flexible employer and wants to support everyone to bring their best self to every day. Chevron is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex, sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability, military or veteran status, political preference, marital status, citizenship, genetic information, or other status protected by law or regulation. We are committed to providing reasonable accommodation for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at . Chevron participates in E-Verify in certain locations as required by law.
Aug 14, 2025
Full time
This position of LNG Financial Trader located in London will be a critical member of the Global Structure Team having responsibility for significant financial trading targets operating within a global LNG operating model. The role will require close collaboration with other structure desks located in Houston and Singapore to deliver earnings through trading a global book. An important function will be to support the LNG physical trading teams assisting with Upstream & Downstream system value capture, managing price risk, opportunistic trading goals and implementation of commercial trading strategies. Job Description Chevron is accepting online applications for the position LNG Financial Trader located in London, Greater London UK through 15th August 2025 at 11:59 p.m . Supply and Trading (S&T) is the commercial link to the market for Upstream and Downstream & Chemicals (DS&C). S&T applies its knowledge of commodity markets, the wellhead-to-customer value chain and transportation logistics in the crude, gas, and refined products markets to maximize the value of enterprise assets and enable the commercial success of Upstream and DS&C.S&T buys, sells, and supplies crude oil, refined products, natural gas, and gas liquids to support Chevron's crude and gas production operations and its refining and marketing network. S&T integrates enterprise-wide supply and trading capabilities to capture commercial opportunities across the entire value chain through commercial functional excellence. Gas Supply and Trading (GSAT) London markets and trades around Chevron's LNG assets as well as is responsible for managing the company's activities in the European Natural Gas market.GSAT is tightly integrated with internal Value Chain Optimization (VCO) organizations and Upstream to capture opportunities across the entire wellhead-to-customer value chain. The team collects and leverages market intelligence to deliver incremental value and enhanced profitability through strategic arbitrage, storage and third-party trading, balancing the Chevron system and proactively managing changing flows to ensure flow assurance. The Global LNG team originates and trades 3rd party contracts including capacity in infrastructure to manage the global portfolio.The LNG and Nat Gas teams are highly integrated.Both desks are active in the global markets and is expanding in line with the significant growth in Chevron's Atlantic Basin LNG and Nat Gas businesses. This position of LNG Financial Trader located in London will be a critical member of the Global Structure Team having responsibility for significant financial trading targets operating within a global LNG operating model. The role will require close collaboration with other structure desks located in Houston and Singapore to deliver earnings through trading a global book.An important function will be to support the LNG physical trading teams assisting with Upstream & Downstream system value capture, managing price risk, opportunistic trading goals and implementation of commercial trading strategies. Responsibilities of this position may include but are not limited to: Trading around the portfolio on the prompt and curve both from a hedging and proprietary trading perspective Ability to identify and execute profitable trading strategies, managing associated price exposure utilizing financial instruments, always with a sharp focus on earnings generation, measurement and control of associated risks. Responsible for managing LNG team price exposure relating to the global physical portfolio with emphasis on VAR and P&L. Requires a strong knowledge of LNG, Nat Gas and crude markets and their correlation to other energy commodities. Demonstrated understanding and utilization of fundamental and technical market analysis to develop strategies to maximise returns. Demonstrated understanding of the properties of LNG, trade flows, pricing, transportation, risk management (price exposure and basis risk) and supply chain economics to assist in developing arbitrage opportunities and strategies to global locations. Understands the mechanics of futures exchanges and OTC markets. Working alongside the LNG Physical Traders and act as Subject Matter Expert for LNG across the wider Chevron enterprise. Work alongside Commercial Analysts to support and develop desk fundamental call and associated fundamental modelling and reporting capability. Must develop and maintain strong internal and external relationships in line with Global LNG expansion, collaborate closely with other business units, traders, analysts, and schedulers within a global diverse team and with external trading partners and brokers. P articipate in the activities of the desk consistent with Chevron policy and controls. Required Qualifications: An academic degree is required in one of the relevant fields, such as: Business, Engineering, Finance, Economics, Supply Chain Management or Marketing. Experience as an LNG trader in a commercial trading and covering global indices such as HH, TTF, TFU, JKM as well as crude. Previous experience trading technically. Requires strong analytical and problem-solving skills. Proven ability in applying and leveraging digital tools and technology (strong Excel/VBA/PowerPoint) to provide solutions, and quantifying risks to support trading strategies. Demonstrated ability to communicate ideas and to represent the strategy and the team both internally and externally in a concise and articulate way, both orally and in writing. Energized team player who will be able to assume considerable responsibilities in a dynamic, fast paced environment, with a focus on achieving sustainable business results. Preferred Qualifications: In addition, apart from English, proficiency in any of the following languages would be beneficial (French, Spanish, German etc). Relocation Options: Relocation will not be considered. International Considerations: Expatriate assignments may be considered. Workplace Inclusion & Diversity Chevron seeks to attract and develop the brightest minds to support, advance and enable best practices, innovation and evolving the energy landscape. Chevron is striving to be an employer of choice and leader for an inclusive and diverse workplace where we are actively supporting the promotion of equality for all employees at all levels. Chevron is working to close any gender gap where it may exist; equal pay or enabling a representative and meritocratic progression to careers and reaching senior roles across the organisation Chevron is focused on growing a culture where people with disabilities can excel through support in role and long-term career opportunities including workplace adjustments. Chevron considers itself a learning and flexible employer and wants to support everyone to bring their best self to every day. Chevron is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex, sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability, military or veteran status, political preference, marital status, citizenship, genetic information, or other status protected by law or regulation. We are committed to providing reasonable accommodation for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at . Chevron participates in E-Verify in certain locations as required by law.
About Euc We're making good health last a lifetime More than 1 billion people globally live with obesity, a significant leading indicator of many preventable chronic diseases such as diabetes and heart disease. Eucalyptus is the company behind Juniper , one of the world's largest weight management programs combining GLP-1 medication with a tailored nutrition and exercise programme, supported by our multidisciplinary care team of prescribers, health coaches, dietitians, nurses and pharmacists. Our published clinical research demonstrates that our combined approach to weight management and lifestyle change increases the likelihood of our patients losing significant weight during their treatment with Juniper by four times. Since launching, we've grown fast to support millions of patients. In the last 12 months: We grew the size of our patient base by 10x in the UK, received selective NICE endorsement for our holistic approach to obesity management, and grew our team from 50 to 200. Globally, we grew revenue by >120% YoY, while reducing cash burned by 90% YoY, with over $100M USD raised from global investors such as BOND, NewView, Blackbird and Airtree - early backers of companies like Canva, Stripe, Uber and Airbnb. What's next? In 2025, we are charting the path to support hundreds of thousands of patients while launching into new conditions, demographics, and geographies as we move towards our vision of creating a preventive healthcare ecosystem. We're building the world's largest international digital healthcare company. This will be highly challenging, very rewarding and the adventure of a lifetime, working with the best operators you will ever encounter. If that gets you excited, let's talk! About the role We're looking for a dedicated Business Process Automations Manager to revolutionise how our patients interact with our support teams. In this critical London-based role, you'll lead a team focused on identifying, designing, and implementing automation solutions and process improvements to make patient interactions more seamless and efficient. Your work will directly enhance patient experience and scale our support operations, thriving in an international environment. What You'll Be Doing Strategy & Roadmap: Develop and execute a comprehensive strategy for automating patient interactions and optimising support workflows, including self-service, chatbots, and AI-driven solutions. Team Leadership: Lead, mentor, and inspire a team of specialists (e.g., process analysts, automation developers, CX designers) focused on automation and efficiency initiatives. Process Analysis & Design: Conduct in-depth analysis of current patient support processes to identify bottlenecks and opportunities for automation and efficiency gains. Design future-state processes that leverage technology. Solution Implementation: Oversee the end-to-end implementation of automation projects, from concept to deployment, ensuring solutions are robust, scalable, and meet defined success metrics. Collaboration: Work closely with Patient Support Operations, Product, Engineering, and Clinical teams to integrate automated solutions and ensure alignment with patient needs and business goals. Performance Monitoring: Define, track, and report on key metrics related to automation effectiveness (e.g., deflection rate, reduced AHT, improved CSAT, cost savings). Use data to drive continuous optimisation. Change Management: Lead change management efforts to ensure successful adoption of new tools and processes by both support teams and patients. Innovation & Research: Stay at the forefront of automation technologies, AI in customer service, and efficiency best practices, bringing new ideas and tools to the organisation. About you (Who Are We Looking For) Minimum 7+ years of experience in roles focused on process improvement, automation, digital transformation, or operational efficiency, with at least 3 years in a leadership/team lead capacity. Experience in a healthcare or regulated industry, or high-volume customer service environment, is a strong plus. Proven experience with automation tools and platforms (e.g., RPA, chatbot platforms, AI/ML-driven support solutions). Strong analytical skills, capable of data-driven decision-making. Proficiency with CRM systems (e.g., Zendesk) and Atlassian products (Jira, Confluence) is highly valued. Exceptional ability to break down complex problems, identify root causes, and design innovative, scalable solutions. Strong leadership skills with a track record of building, developing, and inspiring high-performing teams. Excellent communication and stakeholder management abilities across diverse internal and international teams. Comfortable working in a fast-paced, evolving environment, demonstrating cultural awareness and adaptability within an international setting. This role is UK-based, requiring on-site presence at our London office 3 times a week. You will primarily work UK standard business hours, with some flexibility to accommodate occasional evening or weekend work as business needs dictate, especially when collaborating with international teams. Some travel may be required for internal meetings. So, why join Eucalyptus? Make real impact, fast - We build in the open together, which helps us learn and iterate more quickly to deliver high-quality outcomes faster than anyone else. Helping impact patients' lives for the better from the moment you join Euc. You'll be supported to accelerate your career - Regular feedback alongside our bi-annual performance reviews, a professional development budget & leave help ensure you have the support you need to level up. We're committed to helping every Eucalypt reach their full potential. You'll work with others who are incredibly passionate about what they do - Our talent bar is high, and our work ethic is strong. You'll get to stretch yourself every day, be given autonomy to tackle interesting problems, and work amongst people who care deeply about our patients. We also offer a range of benefits including Your own stake in the business with our employee options program Newly opened HQ in vibrant Old Street, designed for focus and collaboration A flexible hybrid setup: 3 days a week in our Old Street office A monthly wellness allowance, for you to spend on whatever wellness means to you A yearly personal development budget and 3 extra days of leave to continuously up-skill yourself 25 days holiday + bank holidays with an enhanced parental leave policy A fun office with regular socials including after-school sport, clubs, cycle kick-offs, and seasonal parties. We had our winter social in Paris last year! Your own MacBook and more! Want to hear more about what it's like to work at Eucalyptus? Hear from our team here or check us out on At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.
Aug 14, 2025
Full time
About Euc We're making good health last a lifetime More than 1 billion people globally live with obesity, a significant leading indicator of many preventable chronic diseases such as diabetes and heart disease. Eucalyptus is the company behind Juniper , one of the world's largest weight management programs combining GLP-1 medication with a tailored nutrition and exercise programme, supported by our multidisciplinary care team of prescribers, health coaches, dietitians, nurses and pharmacists. Our published clinical research demonstrates that our combined approach to weight management and lifestyle change increases the likelihood of our patients losing significant weight during their treatment with Juniper by four times. Since launching, we've grown fast to support millions of patients. In the last 12 months: We grew the size of our patient base by 10x in the UK, received selective NICE endorsement for our holistic approach to obesity management, and grew our team from 50 to 200. Globally, we grew revenue by >120% YoY, while reducing cash burned by 90% YoY, with over $100M USD raised from global investors such as BOND, NewView, Blackbird and Airtree - early backers of companies like Canva, Stripe, Uber and Airbnb. What's next? In 2025, we are charting the path to support hundreds of thousands of patients while launching into new conditions, demographics, and geographies as we move towards our vision of creating a preventive healthcare ecosystem. We're building the world's largest international digital healthcare company. This will be highly challenging, very rewarding and the adventure of a lifetime, working with the best operators you will ever encounter. If that gets you excited, let's talk! About the role We're looking for a dedicated Business Process Automations Manager to revolutionise how our patients interact with our support teams. In this critical London-based role, you'll lead a team focused on identifying, designing, and implementing automation solutions and process improvements to make patient interactions more seamless and efficient. Your work will directly enhance patient experience and scale our support operations, thriving in an international environment. What You'll Be Doing Strategy & Roadmap: Develop and execute a comprehensive strategy for automating patient interactions and optimising support workflows, including self-service, chatbots, and AI-driven solutions. Team Leadership: Lead, mentor, and inspire a team of specialists (e.g., process analysts, automation developers, CX designers) focused on automation and efficiency initiatives. Process Analysis & Design: Conduct in-depth analysis of current patient support processes to identify bottlenecks and opportunities for automation and efficiency gains. Design future-state processes that leverage technology. Solution Implementation: Oversee the end-to-end implementation of automation projects, from concept to deployment, ensuring solutions are robust, scalable, and meet defined success metrics. Collaboration: Work closely with Patient Support Operations, Product, Engineering, and Clinical teams to integrate automated solutions and ensure alignment with patient needs and business goals. Performance Monitoring: Define, track, and report on key metrics related to automation effectiveness (e.g., deflection rate, reduced AHT, improved CSAT, cost savings). Use data to drive continuous optimisation. Change Management: Lead change management efforts to ensure successful adoption of new tools and processes by both support teams and patients. Innovation & Research: Stay at the forefront of automation technologies, AI in customer service, and efficiency best practices, bringing new ideas and tools to the organisation. About you (Who Are We Looking For) Minimum 7+ years of experience in roles focused on process improvement, automation, digital transformation, or operational efficiency, with at least 3 years in a leadership/team lead capacity. Experience in a healthcare or regulated industry, or high-volume customer service environment, is a strong plus. Proven experience with automation tools and platforms (e.g., RPA, chatbot platforms, AI/ML-driven support solutions). Strong analytical skills, capable of data-driven decision-making. Proficiency with CRM systems (e.g., Zendesk) and Atlassian products (Jira, Confluence) is highly valued. Exceptional ability to break down complex problems, identify root causes, and design innovative, scalable solutions. Strong leadership skills with a track record of building, developing, and inspiring high-performing teams. Excellent communication and stakeholder management abilities across diverse internal and international teams. Comfortable working in a fast-paced, evolving environment, demonstrating cultural awareness and adaptability within an international setting. This role is UK-based, requiring on-site presence at our London office 3 times a week. You will primarily work UK standard business hours, with some flexibility to accommodate occasional evening or weekend work as business needs dictate, especially when collaborating with international teams. Some travel may be required for internal meetings. So, why join Eucalyptus? Make real impact, fast - We build in the open together, which helps us learn and iterate more quickly to deliver high-quality outcomes faster than anyone else. Helping impact patients' lives for the better from the moment you join Euc. You'll be supported to accelerate your career - Regular feedback alongside our bi-annual performance reviews, a professional development budget & leave help ensure you have the support you need to level up. We're committed to helping every Eucalypt reach their full potential. You'll work with others who are incredibly passionate about what they do - Our talent bar is high, and our work ethic is strong. You'll get to stretch yourself every day, be given autonomy to tackle interesting problems, and work amongst people who care deeply about our patients. We also offer a range of benefits including Your own stake in the business with our employee options program Newly opened HQ in vibrant Old Street, designed for focus and collaboration A flexible hybrid setup: 3 days a week in our Old Street office A monthly wellness allowance, for you to spend on whatever wellness means to you A yearly personal development budget and 3 extra days of leave to continuously up-skill yourself 25 days holiday + bank holidays with an enhanced parental leave policy A fun office with regular socials including after-school sport, clubs, cycle kick-offs, and seasonal parties. We had our winter social in Paris last year! Your own MacBook and more! Want to hear more about what it's like to work at Eucalyptus? Hear from our team here or check us out on At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.
For an international company specialized in asset management, financial advice and investment strategies, we are looking for a LEAD DEVELOPER to take ownership of the development and delivery of a high-performance electronic FX trading platform. The person will play a key role in leading a small but growing team of engineers, working closely with product leads, quant analysts, and trading desks. Key Responsibilities Lead the full SDLC of the trading platform: planning, coding, testing, deployment. Facilitate Agile processes (sprint planning, retrospectives, backlog grooming). Oversee code quality, review PRs, and manage release cycles. Design and implement core components of the trading engine (execution models, risk controls, etc.). Optimize system latency and performance (Java-based backend). Extend monitoring and analytics tools (Prometheus, Grafana, Python). Guide and mentor a diverse team of developers (junior to senior levels). Collaborate with stakeholders across product, trading, and executive functions. Support production systems and manage incident response when needed. Requirements Education: Degree in Computer Science, Mathematics, or a related field Experience: 5+ years in software development, with at least 3 years working on financial or trading platforms Proven leadership in driving complex technical projects Experience with FIX protocol, capital markets, or EFX platforms is a strong plus Solid knowledge of software architecture, automated testing, and performance tuning Excellent communication in English A balance of technical depth and emotional intelligence Tech Stack Languages: Java, Python Infrastructure & CI/CD: GitLab, CI pipelines Monitoring & Analytics: Prometheus, Grafana Database: Microsoft SQL Server What the company offers Competitive salary A collaborative, flat-structure environment with minimal bureaucracy Creative freedom and real ownership over the product Exposure to high-value trading operations and front-office logic Opportunities to scale the platform and grow with the company Access to a London-based team with regular sponsored travel Location: London or Italy with travel flexibility.
Aug 14, 2025
Full time
For an international company specialized in asset management, financial advice and investment strategies, we are looking for a LEAD DEVELOPER to take ownership of the development and delivery of a high-performance electronic FX trading platform. The person will play a key role in leading a small but growing team of engineers, working closely with product leads, quant analysts, and trading desks. Key Responsibilities Lead the full SDLC of the trading platform: planning, coding, testing, deployment. Facilitate Agile processes (sprint planning, retrospectives, backlog grooming). Oversee code quality, review PRs, and manage release cycles. Design and implement core components of the trading engine (execution models, risk controls, etc.). Optimize system latency and performance (Java-based backend). Extend monitoring and analytics tools (Prometheus, Grafana, Python). Guide and mentor a diverse team of developers (junior to senior levels). Collaborate with stakeholders across product, trading, and executive functions. Support production systems and manage incident response when needed. Requirements Education: Degree in Computer Science, Mathematics, or a related field Experience: 5+ years in software development, with at least 3 years working on financial or trading platforms Proven leadership in driving complex technical projects Experience with FIX protocol, capital markets, or EFX platforms is a strong plus Solid knowledge of software architecture, automated testing, and performance tuning Excellent communication in English A balance of technical depth and emotional intelligence Tech Stack Languages: Java, Python Infrastructure & CI/CD: GitLab, CI pipelines Monitoring & Analytics: Prometheus, Grafana Database: Microsoft SQL Server What the company offers Competitive salary A collaborative, flat-structure environment with minimal bureaucracy Creative freedom and real ownership over the product Exposure to high-value trading operations and front-office logic Opportunities to scale the platform and grow with the company Access to a London-based team with regular sponsored travel Location: London or Italy with travel flexibility.
Job title: PRODUCTS OPERATIONS SPECIALIST - NEW GRADUATES Location: London, UK Job reference #: 31745 Contract type: Permanent Language requirements: Fluent in English; knowledge of Italian would be a plus. At Eni, we are looking for an Oil Products Operations Specialist within Eni Trade & Biofuels (ETB) in London, UK. You will be working closely with traders, analysts and other operators within the Products team to manage the day-to-day trading operations for the relevant commodities. This role offers unparalleled exposure to the entire commodity trading lifecycle through close collaboration with our Oil & Freight Trading, Shipping Operations, Scheduling, Credit, Middle Office, Back Office, Insurance, Legal, Finance and Contract teams. A certain level of flexibility is expected to facilitate knowledge exchange with various members of the Operations team and to provide coverage as needed. Some out-of-hours work may be required, depending on business needs. Immerse yourself in the fast-evolving world of energy trading, particularly in the burgeoning biofuels market. ETB is committed to your professional growth, offering a vibrant environment that values knowledge, innovation, and career advancement. This position could be your gateway to becoming a Lead Operator, Head of Operations, or pursuing new challenges across our global network. About Eni Trade & Biofuels ETB is at the cutting edge of sustainability and innovation in the global energy market. As a dynamic force within the Eni group, which is a leader in the energy transition, at ETB we are rapidly establishing ourselves as a key player in the new energy landscape. When you join ETB, you become part of Eni - a leading global energy company with over 32,000 employees in 61 countries. Eni is at the forefront of the energy industry, specializing in exploration, production, transport, marketing and trading of oil, natural gas and biofuels. ETB is the crude oil, refined oil products and biofuels trading and shipping company of Eni. We are a diverse and dynamic team of around 300 professionals distributed in three offices (Rome, London and Singapore) with the addition in Houston of Eni Trading & Shipping Inc. (ETS Inc) which handles marketing of oils and petroleum products for the US market. Our team is also involved in marketing Eni's oil equity productions, sourcing hydrocarbons and bio feedstocks, and managing the output of our traditional and green refineries. Main responsibilities: Managing the day-to-day trading operations for oil commodities. Handling key documentation, including pro-forma invoices, vessel nominations, letters of credit, provisional and final cargo insurance, and the narrowing/nomination of dates and quantities, as well as vessel clearance. Supporting the demurrage and cost management teams with ancillary costs such as demurrage, freight differentials, deviation costs, and dead freight, and assisting with resolutions. Liaising with inspection companies regarding cargo quality and quantity controls. Updating the company's position and ensuring that all systems reflect the latest data for all cargo. Building and maintaining strong working relationships with both internal stakeholders at Eni to ensure operational efficiency, and external stakeholders such as terminals, inspection companies and other counterparties. Ensuring full compliance with internal controls and external requirements (e.g., REACH, customs). Managing storage locations, including stock reconciliations. Collaborating with the sanctions team to safeguard Eni's interests. Skills and experience required: University degree in a numerate discipline. Understanding of the oil trading lifecycle. Understanding of trading and shipping operations activities (e.g., cargo, time charters, voyage charters, quality and quantity controls, storage). Good communication and stakeholder management skills, with the ability to build effective relationships both internally and externally. Strong teamwork skills; experience working in an international organization would be advantageous. Positive attitude, proactive and results-oriented approach, highly organized. Fluent in English; knowledge of Italian would be a plus. Why ETB? Impactful Work: Join a team that plays a crucial role in Eni's Net Zero 2050 strategy, benefiting from Eni's strong trading position and global integration. Collaborative Culture: Experience a truly multicultural, supportive, and dynamic work environment. Career Growth: Rapid learning opportunities with potential for movement across teams and international roles. Work-Life Balance: Enjoy a balanced lifestyle with a comprehensive benefits package that may include health, well-being, and flexible working options. How to apply: Applications are only accepted through our online application system. Please upload your CV in English. About Eni Eni is a global energy company operating in 61 Countries, with over 30,000 employees. Originally an oil & gas company, it has evolved into an integrated energy company, playing a key role in ensuring energy security and leading the energy transition. Eni's goal is to achieve carbon neutrality by 2050 through the decarbonization of its processes and of the products it sells to its customers. In line with this goal, Eni invests in the research and development of technologies that can accelerate the transition to increasingly sustainable energy. Renewable energy sources, bio-refining, carbon capture and storage are only some examples of Eni's areas of activity and research. In addition, the company is exploring game-changing technologies such as fusion energy - a technology based on the physical processes that power stars and that could generate safe, virtually limitless energy with zero emissions. Working at Eni At Eni we believe in enterprising people, capable of making a difference and making their contribution with passion and innovation, to respond to the global challenges of the energy transition. For us, the skills and attitudes of each individual , continuous training , and diversity and inclusion are fundamental. We promote flexible ways of working with particular attention to well-being, welfare and work life-balance. Eni will evaluate applications considering plurality and diversity as sources of enrichment. If your application is assessed to be among those most in line with the required profile, you will be contacted to continue the selection process. Whatever your ambition, at Eni you can find the tools to make it happen. Energy for action takers
Aug 14, 2025
Full time
Job title: PRODUCTS OPERATIONS SPECIALIST - NEW GRADUATES Location: London, UK Job reference #: 31745 Contract type: Permanent Language requirements: Fluent in English; knowledge of Italian would be a plus. At Eni, we are looking for an Oil Products Operations Specialist within Eni Trade & Biofuels (ETB) in London, UK. You will be working closely with traders, analysts and other operators within the Products team to manage the day-to-day trading operations for the relevant commodities. This role offers unparalleled exposure to the entire commodity trading lifecycle through close collaboration with our Oil & Freight Trading, Shipping Operations, Scheduling, Credit, Middle Office, Back Office, Insurance, Legal, Finance and Contract teams. A certain level of flexibility is expected to facilitate knowledge exchange with various members of the Operations team and to provide coverage as needed. Some out-of-hours work may be required, depending on business needs. Immerse yourself in the fast-evolving world of energy trading, particularly in the burgeoning biofuels market. ETB is committed to your professional growth, offering a vibrant environment that values knowledge, innovation, and career advancement. This position could be your gateway to becoming a Lead Operator, Head of Operations, or pursuing new challenges across our global network. About Eni Trade & Biofuels ETB is at the cutting edge of sustainability and innovation in the global energy market. As a dynamic force within the Eni group, which is a leader in the energy transition, at ETB we are rapidly establishing ourselves as a key player in the new energy landscape. When you join ETB, you become part of Eni - a leading global energy company with over 32,000 employees in 61 countries. Eni is at the forefront of the energy industry, specializing in exploration, production, transport, marketing and trading of oil, natural gas and biofuels. ETB is the crude oil, refined oil products and biofuels trading and shipping company of Eni. We are a diverse and dynamic team of around 300 professionals distributed in three offices (Rome, London and Singapore) with the addition in Houston of Eni Trading & Shipping Inc. (ETS Inc) which handles marketing of oils and petroleum products for the US market. Our team is also involved in marketing Eni's oil equity productions, sourcing hydrocarbons and bio feedstocks, and managing the output of our traditional and green refineries. Main responsibilities: Managing the day-to-day trading operations for oil commodities. Handling key documentation, including pro-forma invoices, vessel nominations, letters of credit, provisional and final cargo insurance, and the narrowing/nomination of dates and quantities, as well as vessel clearance. Supporting the demurrage and cost management teams with ancillary costs such as demurrage, freight differentials, deviation costs, and dead freight, and assisting with resolutions. Liaising with inspection companies regarding cargo quality and quantity controls. Updating the company's position and ensuring that all systems reflect the latest data for all cargo. Building and maintaining strong working relationships with both internal stakeholders at Eni to ensure operational efficiency, and external stakeholders such as terminals, inspection companies and other counterparties. Ensuring full compliance with internal controls and external requirements (e.g., REACH, customs). Managing storage locations, including stock reconciliations. Collaborating with the sanctions team to safeguard Eni's interests. Skills and experience required: University degree in a numerate discipline. Understanding of the oil trading lifecycle. Understanding of trading and shipping operations activities (e.g., cargo, time charters, voyage charters, quality and quantity controls, storage). Good communication and stakeholder management skills, with the ability to build effective relationships both internally and externally. Strong teamwork skills; experience working in an international organization would be advantageous. Positive attitude, proactive and results-oriented approach, highly organized. Fluent in English; knowledge of Italian would be a plus. Why ETB? Impactful Work: Join a team that plays a crucial role in Eni's Net Zero 2050 strategy, benefiting from Eni's strong trading position and global integration. Collaborative Culture: Experience a truly multicultural, supportive, and dynamic work environment. Career Growth: Rapid learning opportunities with potential for movement across teams and international roles. Work-Life Balance: Enjoy a balanced lifestyle with a comprehensive benefits package that may include health, well-being, and flexible working options. How to apply: Applications are only accepted through our online application system. Please upload your CV in English. About Eni Eni is a global energy company operating in 61 Countries, with over 30,000 employees. Originally an oil & gas company, it has evolved into an integrated energy company, playing a key role in ensuring energy security and leading the energy transition. Eni's goal is to achieve carbon neutrality by 2050 through the decarbonization of its processes and of the products it sells to its customers. In line with this goal, Eni invests in the research and development of technologies that can accelerate the transition to increasingly sustainable energy. Renewable energy sources, bio-refining, carbon capture and storage are only some examples of Eni's areas of activity and research. In addition, the company is exploring game-changing technologies such as fusion energy - a technology based on the physical processes that power stars and that could generate safe, virtually limitless energy with zero emissions. Working at Eni At Eni we believe in enterprising people, capable of making a difference and making their contribution with passion and innovation, to respond to the global challenges of the energy transition. For us, the skills and attitudes of each individual , continuous training , and diversity and inclusion are fundamental. We promote flexible ways of working with particular attention to well-being, welfare and work life-balance. Eni will evaluate applications considering plurality and diversity as sources of enrichment. If your application is assessed to be among those most in line with the required profile, you will be contacted to continue the selection process. Whatever your ambition, at Eni you can find the tools to make it happen. Energy for action takers
Where you'll fit in & what our team goals are We are seeking an experienced Commentary Investment Writer Team Lead to join our London-based Investor Reporting team. This is a key role responsible for leading a small team of writers, managing content deadlines, and collaborating closely with investment teams to produce insightful and engaging market commentary. The ideal candidate will have a strong understanding of financial markets, investment strategies, and macroeconomic trends, combined with excellent writing and editorial skills. You will have both strategic oversight and hands-on writing responsibilities, ensuring high-quality output that aligns with the firm's brand and messaging. How you'll spend your time • Content Leadership & Writing • Lead and develop a talented team of investment writers, overseeing the production of market commentary, fund reports, and thought leadership content. • Write and edit investment insights, market analysis, and fund performance commentaries for both institutional and retail audiences. • Translate complex investment concepts into clear, engaging, and client-friendly content. • Work at the intersection of finance and communication, shaping the firm's investment voice. • Team & Workflow Management • Manage the team's editorial calendar, ensuring content is delivered on time and meets internal quality standards. • Assign and review content, providing feedback and guidance to team members. • Coordinate workflow and priorities in line with business needs and market events. • Collaboration & Stakeholder Engagement • Work closely with portfolio managers, analysts, and marketing teams to ensure commentary aligns with investment views and strategies. • Liaise with compliance teams to ensure all content meets regulatory requirements. • Stay up to date with market trends and firm positioning to enhance content relevance. • Engage with top investment professionals in a dynamic and intellectually stimulating environment. To be successful in this role you will have • Extensive experience as an investment writer, financial journalist, or investment communications specialist within asset management, financial services, or investment publishing. • Strong leadership and team management skills, with experience in overseeing writers and managing deadlines. • Deep understanding of financial markets, asset classes, and macroeconomic trends. • Exceptional writing, editing, and storytelling skills, with the ability to adapt tone and style for different audiences. • Ability to work under pressure and manage multiple projects in a fast-paced environment. • Familiarity with regulatory and compliance considerations in investment communications. If you also had this, it would be great • Degree, or equivalent work experience, in Finance, Economics, Journalism, or a related field. • CFA, IMC, or similar financial qualifications (desirable but not essential). About Columbia Threadneedle Investments Working at Columbia Threadneedle Investments you'll find growth and career opportunities across all of our businesses. We're intentionally built to help you succeed. Our reach is expansive with a global team of 2,500 people working together. Our expertise is diverse with more than 650 investment professionals sharing global perspectives across all major asset classes and markets. Our clients have access to a broad array of investment strategies, and we have the capability to create bespoke solutions matched to clients' specific requirements. Columbia Threadneedle is a people business and we recognise that our success is due to our talented people, who bring diversity of thought, complementary skills and capabilities. We are committed to providing an inclusive workplace that supports the diversity of our employees and reflects our broader communities and client-base. We appreciate that work-life balance is an important factor for many when considering their next move so please discuss any flexible working requirements directly with your recruiter. Full-Time/Part-Time Full time Worker Sub Type Permanent Job Family Group Business Support & Operations
Aug 13, 2025
Full time
Where you'll fit in & what our team goals are We are seeking an experienced Commentary Investment Writer Team Lead to join our London-based Investor Reporting team. This is a key role responsible for leading a small team of writers, managing content deadlines, and collaborating closely with investment teams to produce insightful and engaging market commentary. The ideal candidate will have a strong understanding of financial markets, investment strategies, and macroeconomic trends, combined with excellent writing and editorial skills. You will have both strategic oversight and hands-on writing responsibilities, ensuring high-quality output that aligns with the firm's brand and messaging. How you'll spend your time • Content Leadership & Writing • Lead and develop a talented team of investment writers, overseeing the production of market commentary, fund reports, and thought leadership content. • Write and edit investment insights, market analysis, and fund performance commentaries for both institutional and retail audiences. • Translate complex investment concepts into clear, engaging, and client-friendly content. • Work at the intersection of finance and communication, shaping the firm's investment voice. • Team & Workflow Management • Manage the team's editorial calendar, ensuring content is delivered on time and meets internal quality standards. • Assign and review content, providing feedback and guidance to team members. • Coordinate workflow and priorities in line with business needs and market events. • Collaboration & Stakeholder Engagement • Work closely with portfolio managers, analysts, and marketing teams to ensure commentary aligns with investment views and strategies. • Liaise with compliance teams to ensure all content meets regulatory requirements. • Stay up to date with market trends and firm positioning to enhance content relevance. • Engage with top investment professionals in a dynamic and intellectually stimulating environment. To be successful in this role you will have • Extensive experience as an investment writer, financial journalist, or investment communications specialist within asset management, financial services, or investment publishing. • Strong leadership and team management skills, with experience in overseeing writers and managing deadlines. • Deep understanding of financial markets, asset classes, and macroeconomic trends. • Exceptional writing, editing, and storytelling skills, with the ability to adapt tone and style for different audiences. • Ability to work under pressure and manage multiple projects in a fast-paced environment. • Familiarity with regulatory and compliance considerations in investment communications. If you also had this, it would be great • Degree, or equivalent work experience, in Finance, Economics, Journalism, or a related field. • CFA, IMC, or similar financial qualifications (desirable but not essential). About Columbia Threadneedle Investments Working at Columbia Threadneedle Investments you'll find growth and career opportunities across all of our businesses. We're intentionally built to help you succeed. Our reach is expansive with a global team of 2,500 people working together. Our expertise is diverse with more than 650 investment professionals sharing global perspectives across all major asset classes and markets. Our clients have access to a broad array of investment strategies, and we have the capability to create bespoke solutions matched to clients' specific requirements. Columbia Threadneedle is a people business and we recognise that our success is due to our talented people, who bring diversity of thought, complementary skills and capabilities. We are committed to providing an inclusive workplace that supports the diversity of our employees and reflects our broader communities and client-base. We appreciate that work-life balance is an important factor for many when considering their next move so please discuss any flexible working requirements directly with your recruiter. Full-Time/Part-Time Full time Worker Sub Type Permanent Job Family Group Business Support & Operations
Disney Entertainment and ESPN Product & Technology: Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses.We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. The Business Operations team helps guide and articulate technology strategy and research, and is responsible for driving the day-to-day operation of the Product & Technology organization, including: project and portfolio management and tracking; organization-level capital, space, and resource management and allocation; process management; technical incident management; and our administrative and workplace experience support team. Scope of Responsibility: The Portfolio Management group oversees the Disney Entertainment and ESPN Product & Technology (DEEP&T) portfolio strategy and processes for capital and expense. The Lead Portfolio Analyst is responsible for developing and maintaining projects for DEEP&T's alignment to evolving business priorities and changing budgetary requirements. This role collaborates closely with Global Program Management (GPM), Strategic Planning and Senior Business Leaders to maximize benefits for project reporting and consolidation. The Lead Portfolio Analyst reports to and receives direction from the Manager / Senior Manager, Portfolio Management. Essential Functions: Strategic Portfolio & Financial Planning: Participate in creating the Capital Portfolio of work and the Capital Budget. Work with stakeholders to collect, build, and validate Long Range Plan, Annual Budget, and Quarterly Forecast information. Proactively gather and validate necessary inputs from the Alliances to support portfolio capital planning and execution, including forecast and current month allocations. Ensure all relevant workstreams are accurately documented and categorized between Capital and Expense in compliance with TWDC Policies. Perform evaluations and analysis of the active portfolio to ensure alignment with business goals and budgets. Proactively identify financial trends, recommend adjustments, and signal potential issues. Stakeholder Engagement & Collaboration Serve as the primary liaison between the Portfolio and Alliances teams/tools to ensure seamless collaboration and alignment. Collaborate with relevant stakeholders to gather necessary inputs and provide actionable insights or documentation as needed. Support ad-hoc initiatives with various alliances to ensure foundational financial readiness. Respond to ad-hoc requests from leadership and supported alliances with a focus on speed, accuracy, and clarity. Prioritize incoming requests based on urgency, business impact, and deadlines, ensuring timely and high-quality deliverables. Maintain regular communications with Portfolio Management team, peers, and DEEP&T managers. Communicate regularly with Accounting and Finance departments. Reporting & Governance Generate detailed project reports for stakeholders; ensure completeness, accuracy, and timeliness. Develop and maintain the project approval process. Maintain and govern the list of Technology programs reflecting project performance. Process new work requests and ensure prioritization based on business need, budget, and resource availability. Operational Execution Perform monthly resource allocations from expense to capital. Perform monthly capital accruals. Review procurement of goods and services for policy alignment and budget compliance. Assist the Fixed Assets team in asset capitalization and confirm project details. Provide support to various Disney Entertainment and ESPN Product & Technology (DEEP&T) Alliances Compliance & Risk Management Assure compliance with tax, legal, asset accounting, and TWDC policies and procedures. Proactively resolve issues related to the portfolio or budget. Escalate issues as appropriate. Required Qualifications: BS in Business or related field. Minimum 7+ years' experience. Strong organizational, interpersonal, and communication skills. The hiring range for this position in Bristol, CT is $126,400 to $169,500 per year and in New York, NY is $132,500 to $177,600 per year and in San Franciso, CA is $138,500 to $185,600. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Aug 13, 2025
Full time
Disney Entertainment and ESPN Product & Technology: Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses.We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. The Business Operations team helps guide and articulate technology strategy and research, and is responsible for driving the day-to-day operation of the Product & Technology organization, including: project and portfolio management and tracking; organization-level capital, space, and resource management and allocation; process management; technical incident management; and our administrative and workplace experience support team. Scope of Responsibility: The Portfolio Management group oversees the Disney Entertainment and ESPN Product & Technology (DEEP&T) portfolio strategy and processes for capital and expense. The Lead Portfolio Analyst is responsible for developing and maintaining projects for DEEP&T's alignment to evolving business priorities and changing budgetary requirements. This role collaborates closely with Global Program Management (GPM), Strategic Planning and Senior Business Leaders to maximize benefits for project reporting and consolidation. The Lead Portfolio Analyst reports to and receives direction from the Manager / Senior Manager, Portfolio Management. Essential Functions: Strategic Portfolio & Financial Planning: Participate in creating the Capital Portfolio of work and the Capital Budget. Work with stakeholders to collect, build, and validate Long Range Plan, Annual Budget, and Quarterly Forecast information. Proactively gather and validate necessary inputs from the Alliances to support portfolio capital planning and execution, including forecast and current month allocations. Ensure all relevant workstreams are accurately documented and categorized between Capital and Expense in compliance with TWDC Policies. Perform evaluations and analysis of the active portfolio to ensure alignment with business goals and budgets. Proactively identify financial trends, recommend adjustments, and signal potential issues. Stakeholder Engagement & Collaboration Serve as the primary liaison between the Portfolio and Alliances teams/tools to ensure seamless collaboration and alignment. Collaborate with relevant stakeholders to gather necessary inputs and provide actionable insights or documentation as needed. Support ad-hoc initiatives with various alliances to ensure foundational financial readiness. Respond to ad-hoc requests from leadership and supported alliances with a focus on speed, accuracy, and clarity. Prioritize incoming requests based on urgency, business impact, and deadlines, ensuring timely and high-quality deliverables. Maintain regular communications with Portfolio Management team, peers, and DEEP&T managers. Communicate regularly with Accounting and Finance departments. Reporting & Governance Generate detailed project reports for stakeholders; ensure completeness, accuracy, and timeliness. Develop and maintain the project approval process. Maintain and govern the list of Technology programs reflecting project performance. Process new work requests and ensure prioritization based on business need, budget, and resource availability. Operational Execution Perform monthly resource allocations from expense to capital. Perform monthly capital accruals. Review procurement of goods and services for policy alignment and budget compliance. Assist the Fixed Assets team in asset capitalization and confirm project details. Provide support to various Disney Entertainment and ESPN Product & Technology (DEEP&T) Alliances Compliance & Risk Management Assure compliance with tax, legal, asset accounting, and TWDC policies and procedures. Proactively resolve issues related to the portfolio or budget. Escalate issues as appropriate. Required Qualifications: BS in Business or related field. Minimum 7+ years' experience. Strong organizational, interpersonal, and communication skills. The hiring range for this position in Bristol, CT is $126,400 to $169,500 per year and in New York, NY is $132,500 to $177,600 per year and in San Franciso, CA is $138,500 to $185,600. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About 9fin The world's largest asset class, debt, operates with the worst data. Technology has revolutionized equity markets with electronic trading, quant algos and instantaneous news. However, in debt capital markets, the picture is completely different. It still behaves like it's in the 1980s; trillions of dollars of trades are placed over the phone, news is slow, and corporate credit information is imperfect and scattered. Our mission is to change this. 9fin's proprietary technology delivers fast and comprehensive financial, credit, legal & ESG analysis. Our clients are able to make faster, more informed decisions, win more business and most importantly, save time. Our fast growing list of clients include 9 of the top 10 Investment Banks, leading Asset Managers, Hedge Funds and Law Firms. About 9fin : The Role : We have an exciting opportunity for an FP&A Analyst to join our London based finance team. This role will be an integral part of the finance function and instrumental in supporting the Senior FP&A leader and CFO in building world-class FP&A capabilities across a rapidly scaling international business. Following the close of an oversubscribed $50m Series B fundraise, our first M&A transaction, and off the back of four years of > 100% year-on-year ARR growth, we are looking for someone who has the ambition and appetite to help build a best in class FP&A function, fit for $100m ARR and beyond. This role will focus on reporting prior period results, alongside forward-looking matters, including forecasting, budgeting and finance strategy work. You'll be interacting with senior stakeholders across the business, maintaining key internal dashboards, and working with others to improve the depth and quality of our financial analysis, helping to steer the company's continued success with data-driven insights. This is a fantastic opportunity for someone with exceptional attention to detail, who loves solving complex problems and providing actionable insights through data. The ideal candidate will have outstanding interpersonal skills and love working in a fast-paced, high-growth environment. What You'll Be Doing : Maintaining, updating and iterating on key company dashboards, relied upon by teams and senior stakeholders across the business Reporting monthly on financial performance, with a focus on analysing variance to budget, proactively spotting emerging trends and updating forward looking projections Delivering high-quality management information and KPIs to support the CFO, Exec Team and board with strategic decision making Designing and presenting beautiful graphs and visuals to clearly and effectively communicate data stories Contributing to the budgeting, forecasting, and long-term planning processes across the group, ensuring robust financial insights aligned with strategic objectives Driving continuous process improvement by assisting stakeholders with necessary changes, and designing / creating new processes from scratch. Working closely with stakeholders across the business, especially sales, marketing, people and operations, to collect data, share insights and relay information clearly Embracing data and automation to build processes that are fit for scale What We're Looking For : An advanced user of excel / google sheets, with excellent financial modeling skills and the ability to create meaningful analysis and insightful visualizations from scratch Keen interest in the Saas business model and the metrics associated with measuring Saas performance Accountable, with excellent attention to detail and comfortable working to deadlines with minimal supervision (your work will be relied upon by the most senior stakeholders in the business, including the CEO and the Board) A commercial mind, with a demonstrable ability to identify and focus on the most commercially meaningful and insightful data A storyteller who can extract key insights from complex data sets and communicate these insights in a concise, simple and engaging way to a wide range of stakeholders Strong interpersonal skills, with the ability to partner and influence Driven, ambitious and self motivated, but humble Strategic mindset with a hands-on, can-do attitude, able to dive into the details while keeping an eye on the bigger picture Comfort with ambiguity: You're excited by the challenge of working in a fast-moving, evolving environment where change is constant Experience with SQL and/or an interest in BI and analytics tools is a plus Why Join 9fin? Exciting Growth Stage : You'll be joining a fast-growing, well-funded company at a pivotal time-this is your chance to make a huge impact. Work with Cutting-Edge Tech : Be part of a team at the forefront of financial technology, driving innovation and change in the way we think about credit risk. Culture of Collaboration : We believe in working together, having fun, and supporting each other's growth. You'll be part of a passionate, talented team that's working on something bigger than just the bottom line. Competitive Compensation & Benefits : Competitive salary, stock options, and a range of benefits to keep you healthy, happy, and motivated. Benefits We're a scaling start up, and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance Competitive Salary (our salary bands are benchmarked at the top end of the market) Pension (your minimum contributions are 4% with 9fin matching up to 7%) Private Medical Insurance Paid sick leave with Income Protection for long periods of illness Group Life Assurance Season Ticket Loan & Cycle to Work schemes Time off 25 holiday days per year Local public holidays (with the ability to exchange them for alternative days) Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work Work abroad for up to 3 months a year 1 month paid sabbatical after 5 years of service Enhanced parental leave & flexible working arrangements available Training & Culture Professional learning and development budget Quarterly team socials Summer and Winter company social events A note from Kerry (CFO) "Our recent (oversubscribed) $50m Series B funding round is testament to the opportunity and ambition of a company that is underpinned by best in class metrics (NRR > 140%, > 100% ARR growth for the last four years). Now is a really exciting time to join the business as we continue on our trajectory to hit unicorn status within the next two years. It is going to be quite the ride! We have got to this stage without a dedicated FP&A resource, so there is a huge opportunity for this hire to be immeasurably impactful within a very short space of time. You will have unparalleled visibility across the business, working closely with senior stakeholders from day one, and delivering analysis and information that is invaluable to the exec team and board. In this role, I am looking for someone with the appetite and ambition to support the design and build of a best-in-class FP&A function from the ground up - a function that is befitting for a category defining business on its way to unicorn status. With no sign of growth slowing, this role comes with huge scope for real ownership and personal development, and I will support you all the way. In return, you will demonstrate curiosity, humility and a willingness to collaborate and support across the entire business. At 9fin we are a team with big ambition and high expectations of ourselves and each other, but we do this whilst creating space for fun and supporting each other every step of the way. If you are hardworking, love the detail, have a bias to action and want to help build a dynamic FP&A function that is central to driving the continued growth of this brilliant company, then this is the role for you." 9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you're excited about this role but your experience doesn't perfectly align with the job description, we encourage you to apply anyway. You might just be who we're looking for - either for this role, or perhaps another.
Aug 13, 2025
Full time
About 9fin The world's largest asset class, debt, operates with the worst data. Technology has revolutionized equity markets with electronic trading, quant algos and instantaneous news. However, in debt capital markets, the picture is completely different. It still behaves like it's in the 1980s; trillions of dollars of trades are placed over the phone, news is slow, and corporate credit information is imperfect and scattered. Our mission is to change this. 9fin's proprietary technology delivers fast and comprehensive financial, credit, legal & ESG analysis. Our clients are able to make faster, more informed decisions, win more business and most importantly, save time. Our fast growing list of clients include 9 of the top 10 Investment Banks, leading Asset Managers, Hedge Funds and Law Firms. About 9fin : The Role : We have an exciting opportunity for an FP&A Analyst to join our London based finance team. This role will be an integral part of the finance function and instrumental in supporting the Senior FP&A leader and CFO in building world-class FP&A capabilities across a rapidly scaling international business. Following the close of an oversubscribed $50m Series B fundraise, our first M&A transaction, and off the back of four years of > 100% year-on-year ARR growth, we are looking for someone who has the ambition and appetite to help build a best in class FP&A function, fit for $100m ARR and beyond. This role will focus on reporting prior period results, alongside forward-looking matters, including forecasting, budgeting and finance strategy work. You'll be interacting with senior stakeholders across the business, maintaining key internal dashboards, and working with others to improve the depth and quality of our financial analysis, helping to steer the company's continued success with data-driven insights. This is a fantastic opportunity for someone with exceptional attention to detail, who loves solving complex problems and providing actionable insights through data. The ideal candidate will have outstanding interpersonal skills and love working in a fast-paced, high-growth environment. What You'll Be Doing : Maintaining, updating and iterating on key company dashboards, relied upon by teams and senior stakeholders across the business Reporting monthly on financial performance, with a focus on analysing variance to budget, proactively spotting emerging trends and updating forward looking projections Delivering high-quality management information and KPIs to support the CFO, Exec Team and board with strategic decision making Designing and presenting beautiful graphs and visuals to clearly and effectively communicate data stories Contributing to the budgeting, forecasting, and long-term planning processes across the group, ensuring robust financial insights aligned with strategic objectives Driving continuous process improvement by assisting stakeholders with necessary changes, and designing / creating new processes from scratch. Working closely with stakeholders across the business, especially sales, marketing, people and operations, to collect data, share insights and relay information clearly Embracing data and automation to build processes that are fit for scale What We're Looking For : An advanced user of excel / google sheets, with excellent financial modeling skills and the ability to create meaningful analysis and insightful visualizations from scratch Keen interest in the Saas business model and the metrics associated with measuring Saas performance Accountable, with excellent attention to detail and comfortable working to deadlines with minimal supervision (your work will be relied upon by the most senior stakeholders in the business, including the CEO and the Board) A commercial mind, with a demonstrable ability to identify and focus on the most commercially meaningful and insightful data A storyteller who can extract key insights from complex data sets and communicate these insights in a concise, simple and engaging way to a wide range of stakeholders Strong interpersonal skills, with the ability to partner and influence Driven, ambitious and self motivated, but humble Strategic mindset with a hands-on, can-do attitude, able to dive into the details while keeping an eye on the bigger picture Comfort with ambiguity: You're excited by the challenge of working in a fast-moving, evolving environment where change is constant Experience with SQL and/or an interest in BI and analytics tools is a plus Why Join 9fin? Exciting Growth Stage : You'll be joining a fast-growing, well-funded company at a pivotal time-this is your chance to make a huge impact. Work with Cutting-Edge Tech : Be part of a team at the forefront of financial technology, driving innovation and change in the way we think about credit risk. Culture of Collaboration : We believe in working together, having fun, and supporting each other's growth. You'll be part of a passionate, talented team that's working on something bigger than just the bottom line. Competitive Compensation & Benefits : Competitive salary, stock options, and a range of benefits to keep you healthy, happy, and motivated. Benefits We're a scaling start up, and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance Competitive Salary (our salary bands are benchmarked at the top end of the market) Pension (your minimum contributions are 4% with 9fin matching up to 7%) Private Medical Insurance Paid sick leave with Income Protection for long periods of illness Group Life Assurance Season Ticket Loan & Cycle to Work schemes Time off 25 holiday days per year Local public holidays (with the ability to exchange them for alternative days) Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work Work abroad for up to 3 months a year 1 month paid sabbatical after 5 years of service Enhanced parental leave & flexible working arrangements available Training & Culture Professional learning and development budget Quarterly team socials Summer and Winter company social events A note from Kerry (CFO) "Our recent (oversubscribed) $50m Series B funding round is testament to the opportunity and ambition of a company that is underpinned by best in class metrics (NRR > 140%, > 100% ARR growth for the last four years). Now is a really exciting time to join the business as we continue on our trajectory to hit unicorn status within the next two years. It is going to be quite the ride! We have got to this stage without a dedicated FP&A resource, so there is a huge opportunity for this hire to be immeasurably impactful within a very short space of time. You will have unparalleled visibility across the business, working closely with senior stakeholders from day one, and delivering analysis and information that is invaluable to the exec team and board. In this role, I am looking for someone with the appetite and ambition to support the design and build of a best-in-class FP&A function from the ground up - a function that is befitting for a category defining business on its way to unicorn status. With no sign of growth slowing, this role comes with huge scope for real ownership and personal development, and I will support you all the way. In return, you will demonstrate curiosity, humility and a willingness to collaborate and support across the entire business. At 9fin we are a team with big ambition and high expectations of ourselves and each other, but we do this whilst creating space for fun and supporting each other every step of the way. If you are hardworking, love the detail, have a bias to action and want to help build a dynamic FP&A function that is central to driving the continued growth of this brilliant company, then this is the role for you." 9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you're excited about this role but your experience doesn't perfectly align with the job description, we encourage you to apply anyway. You might just be who we're looking for - either for this role, or perhaps another.
Senior Full Stack Developer page is loaded Senior Full Stack Developer Apply locations London, United Kingdom time type Full time posted on Posted 30+ Days Ago job requisition id R-016026 Main Purpose: This is an exciting opportunity for a highly skilled Senior Full Stack Developer to join our Trading IT organisation as part of our Reference & Master Data system rewrite project. The candidate will be responsible for designing and implementing both frontend and backend components of our next-generation master data management platform. This role demands expertise across the entire technology stack, with a focus on React for frontend development and Java for backend services. A good understanding of the commodity trading business is advantageous, as you'll be working with critical reference data that underpins all trading operations. You will collaborate closely with business stakeholders, data stewards, and other development teams to ensure that the new system meets the complex needs of a global trading organisation. This is an excellent opportunity to make a significant impact by building a critical system from the ground up, implementing modern architecture patterns and technologies that will support Trafigura's data strategy for years to come. Our commitment to technical excellence drives us to seek individuals who are passionate about creating intuitive user interfaces and robust data services that will serve as the backbone for Trafigura's trading operations. Knowledge Skills and Abilities, Key Responsibilities: Frontend Expertise: Strong proficiency in React, JavaScript/TypeScript, HTML5, and CSS3 for building responsive and interactive user interfaces. Java Backend Expertise: Strong proficiency in Java development, including Spring Framework, Spring Boot, and JVM optimisation techniques for high-performance applications. Database Management: Proficiency with both relational databases (Oracle, PostgreSQL) and NoSQL solutions, with strong SQL skills and data modelling capabilities. API Development: Strong capabilities in designing and implementing RESTful APIs with a focus on security, performance, and usability. Master Data Concepts: Understanding of master data management principles, data governance, and reference data modelling best practices. UI/UX Design: Knowledge of user experience design principles and ability to create intuitive interfaces for complex data management tasks. Performance Engineering: Ability to design, implement, and optimise high-performance web applications and data services. Problem-Solving Skills: Exceptional analytical and troubleshooting abilities, particularly for complex data and application issues. DevOps Practices: Understanding of CI/CD pipelines, including containerisation and orchestration. Communication Skills: Excellent verbal and written communication with the ability to translate complex technical concepts to both technical and non-technical stakeholders. Collaboration: Ability to work effectively with cross-functional teams, including business analysts, data stewards, and other developers. Cloud Technologies: Proficiency with cloud-native services and patterns across major platforms (AWS, Azure, GCP), including serverless functions and managed database services. AI Engineering: Basic understanding and interest in integrating AI capabilities for data quality, matching, and enrichment within master data management systems. Adaptability: Willingness to learn new technologies and approaches to solve evolving data management challenges in a dynamic trading environment. Experience: Development Experience: Minimum of 8 years of hands-on full stack development experience, with at least 3 years working on data-intensive applications. React Experience: At least 3 years of experience developing applications with React and modern JavaScript frameworks Java Experience: At least 4 years of experience in Java backend development, including Spring Framework. Project Experience: Previous involvement in system rewrites or greenfield/migration development projects, preferably in financial or trading environments. Master Data Experience: Experience with reference data or master data management systems is highly advantageous. Industry Experience: Experience in commodities trading, financial services, or related industries is preferred. Educational Background: Bachelor's degree or higher in Computer Science, Software Engineering, or a related field. Certifications: Relevant certifications in modern web technologies, cloud platforms, or data management are beneficial but not required. Key Responsibilities: Full Stack Development: Design and implement both frontend and backend components of the new reference data management system, ensuring seamless integration between layers. User Interface Design: Create intuitive, responsive, and efficient user interfaces using React that enables business users to manage complex reference data with ease. Backend Service Development: Build robust Java-based backend services that provide secure and performant access to reference data. API Development: Design and implement RESTful and GraphQL APIs that will serve reference data to numerous consuming applications across the trading ecosystem. Data Modelling: Collaborate with data architects to implement optimal data models that support complex reference data relationships and hierarchies. Performance Optimisation: Design and implement high-performance solutions for data access, caching, and retrieval to support trading operations. Quality Assurance: Develop comprehensive test strategies including unit tests, integration tests, and end-to-end tests to ensure system reliability. Documentation: Create and maintain technical documentation for system architecture, APIs, and operational procedures. Agile Practices: Work within an agile development methodology, participating in sprint planning, daily stand-ups, and retrospectives. Continuous Improvement: Identify opportunities to enhance system capabilities, reduce technical debt, and adopt emerging technologies. Key Relationships and Department Overview: Department and Team Trafigura's Trading IT group seeks to drive innovation through technology, leveraging cloud and on-prem architectures and modern development practices to support Trafigura's trading business. The Reference & Master Data engineering team is responsible for maintaining the foundation of Trafigura's data ecosystem, ensuring that all trading applications operate with consistent, accurate, and reliable reference information in a performant and secure way. The Reference & Master Data engineering team manages the single source of truth for critical business entities including counterparties, commodities, vessels, and other essential trading reference data. This team is embarking on a complete system rewrite initiative to modernise the master data management platform, leveraging established and cutting-edge technologies and best practices to enhance data quality, accessibility, and governance. Working at the intersection of business requirements and technical implementation, the Reference & Master Data Team delivers solutions that provide trusted reference information to all trading systems. The team balances tactical data management needs with strategic data governance vision, ensuring that solutions are both immediately effective and sustainable for the future trading landscape. Through their expertise in data modelling, API development, and user interface design, the team enables Trafigura to maintain data consistency and integrity across its global operations, supporting the company's continued growth and digital transformation initiatives. Equal Opportunity Employer We are an Equal Opportunity Employer and take pride in a diverse workforce. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, colour, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or handicap, disability, or any other legally protected status. About Us At the heart of global supply, Trafigura connects vital resources to power and build the world. Through our Metals and Minerals, Oil & Petroleum Products and Gas, Power and Renewables, commercial divisions, we use infrastructure, logistics and financing to connect producers and consumers, using our deep understanding of the markets we serve to make supply more efficient, secure and sustainable. We are accelerating our investments in renewable energy, including hydrogen, ammonia and other low-carbon energy technologies required for the transition to a low carbon future. We are committed to responsible business practices and we work with our stakeholders to improve environmental and social standards, bringing greater trust and transparency to global supply chains. A career at Trafigura offers a gateway to working on some of the most exciting challenges of a rapidly changing world - from helping to optimise supply chains to developing infrastructure and new markets. In a culture that is founded on openness and energy, our people work as part of a multinational . click apply for full job details
Aug 13, 2025
Full time
Senior Full Stack Developer page is loaded Senior Full Stack Developer Apply locations London, United Kingdom time type Full time posted on Posted 30+ Days Ago job requisition id R-016026 Main Purpose: This is an exciting opportunity for a highly skilled Senior Full Stack Developer to join our Trading IT organisation as part of our Reference & Master Data system rewrite project. The candidate will be responsible for designing and implementing both frontend and backend components of our next-generation master data management platform. This role demands expertise across the entire technology stack, with a focus on React for frontend development and Java for backend services. A good understanding of the commodity trading business is advantageous, as you'll be working with critical reference data that underpins all trading operations. You will collaborate closely with business stakeholders, data stewards, and other development teams to ensure that the new system meets the complex needs of a global trading organisation. This is an excellent opportunity to make a significant impact by building a critical system from the ground up, implementing modern architecture patterns and technologies that will support Trafigura's data strategy for years to come. Our commitment to technical excellence drives us to seek individuals who are passionate about creating intuitive user interfaces and robust data services that will serve as the backbone for Trafigura's trading operations. Knowledge Skills and Abilities, Key Responsibilities: Frontend Expertise: Strong proficiency in React, JavaScript/TypeScript, HTML5, and CSS3 for building responsive and interactive user interfaces. Java Backend Expertise: Strong proficiency in Java development, including Spring Framework, Spring Boot, and JVM optimisation techniques for high-performance applications. Database Management: Proficiency with both relational databases (Oracle, PostgreSQL) and NoSQL solutions, with strong SQL skills and data modelling capabilities. API Development: Strong capabilities in designing and implementing RESTful APIs with a focus on security, performance, and usability. Master Data Concepts: Understanding of master data management principles, data governance, and reference data modelling best practices. UI/UX Design: Knowledge of user experience design principles and ability to create intuitive interfaces for complex data management tasks. Performance Engineering: Ability to design, implement, and optimise high-performance web applications and data services. Problem-Solving Skills: Exceptional analytical and troubleshooting abilities, particularly for complex data and application issues. DevOps Practices: Understanding of CI/CD pipelines, including containerisation and orchestration. Communication Skills: Excellent verbal and written communication with the ability to translate complex technical concepts to both technical and non-technical stakeholders. Collaboration: Ability to work effectively with cross-functional teams, including business analysts, data stewards, and other developers. Cloud Technologies: Proficiency with cloud-native services and patterns across major platforms (AWS, Azure, GCP), including serverless functions and managed database services. AI Engineering: Basic understanding and interest in integrating AI capabilities for data quality, matching, and enrichment within master data management systems. Adaptability: Willingness to learn new technologies and approaches to solve evolving data management challenges in a dynamic trading environment. Experience: Development Experience: Minimum of 8 years of hands-on full stack development experience, with at least 3 years working on data-intensive applications. React Experience: At least 3 years of experience developing applications with React and modern JavaScript frameworks Java Experience: At least 4 years of experience in Java backend development, including Spring Framework. Project Experience: Previous involvement in system rewrites or greenfield/migration development projects, preferably in financial or trading environments. Master Data Experience: Experience with reference data or master data management systems is highly advantageous. Industry Experience: Experience in commodities trading, financial services, or related industries is preferred. Educational Background: Bachelor's degree or higher in Computer Science, Software Engineering, or a related field. Certifications: Relevant certifications in modern web technologies, cloud platforms, or data management are beneficial but not required. Key Responsibilities: Full Stack Development: Design and implement both frontend and backend components of the new reference data management system, ensuring seamless integration between layers. User Interface Design: Create intuitive, responsive, and efficient user interfaces using React that enables business users to manage complex reference data with ease. Backend Service Development: Build robust Java-based backend services that provide secure and performant access to reference data. API Development: Design and implement RESTful and GraphQL APIs that will serve reference data to numerous consuming applications across the trading ecosystem. Data Modelling: Collaborate with data architects to implement optimal data models that support complex reference data relationships and hierarchies. Performance Optimisation: Design and implement high-performance solutions for data access, caching, and retrieval to support trading operations. Quality Assurance: Develop comprehensive test strategies including unit tests, integration tests, and end-to-end tests to ensure system reliability. Documentation: Create and maintain technical documentation for system architecture, APIs, and operational procedures. Agile Practices: Work within an agile development methodology, participating in sprint planning, daily stand-ups, and retrospectives. Continuous Improvement: Identify opportunities to enhance system capabilities, reduce technical debt, and adopt emerging technologies. Key Relationships and Department Overview: Department and Team Trafigura's Trading IT group seeks to drive innovation through technology, leveraging cloud and on-prem architectures and modern development practices to support Trafigura's trading business. The Reference & Master Data engineering team is responsible for maintaining the foundation of Trafigura's data ecosystem, ensuring that all trading applications operate with consistent, accurate, and reliable reference information in a performant and secure way. The Reference & Master Data engineering team manages the single source of truth for critical business entities including counterparties, commodities, vessels, and other essential trading reference data. This team is embarking on a complete system rewrite initiative to modernise the master data management platform, leveraging established and cutting-edge technologies and best practices to enhance data quality, accessibility, and governance. Working at the intersection of business requirements and technical implementation, the Reference & Master Data Team delivers solutions that provide trusted reference information to all trading systems. The team balances tactical data management needs with strategic data governance vision, ensuring that solutions are both immediately effective and sustainable for the future trading landscape. Through their expertise in data modelling, API development, and user interface design, the team enables Trafigura to maintain data consistency and integrity across its global operations, supporting the company's continued growth and digital transformation initiatives. Equal Opportunity Employer We are an Equal Opportunity Employer and take pride in a diverse workforce. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, colour, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or handicap, disability, or any other legally protected status. About Us At the heart of global supply, Trafigura connects vital resources to power and build the world. Through our Metals and Minerals, Oil & Petroleum Products and Gas, Power and Renewables, commercial divisions, we use infrastructure, logistics and financing to connect producers and consumers, using our deep understanding of the markets we serve to make supply more efficient, secure and sustainable. We are accelerating our investments in renewable energy, including hydrogen, ammonia and other low-carbon energy technologies required for the transition to a low carbon future. We are committed to responsible business practices and we work with our stakeholders to improve environmental and social standards, bringing greater trust and transparency to global supply chains. A career at Trafigura offers a gateway to working on some of the most exciting challenges of a rapidly changing world - from helping to optimise supply chains to developing infrastructure and new markets. In a culture that is founded on openness and energy, our people work as part of a multinational . click apply for full job details
Senior Business Analyst - Operational Risk Location: Northampton (Hybrid - 2-3 days per week) Salary: £90,000 - £95,000 per annum + benefits We're partnered with a leading global financial services organisation to recruit a Senior Business Analyst for a business-critical transformation programme. The role This is a complex, regulated initiative focused on transforming the organisation's product governance framework. The programme has critical phases to deliver - including go-live, post-production support, and decommissioning of legacy systems. You'll be joining at a crucial point in the journey - helping to ensure delivery aligns to rigorous regulatory requirements and operational risk standards, while guiding a large group of Business Analysts through a formal, standardised process. Key Responsibilities: Act as the senior BA for a team of 10 Business Analysts (mix of perm, contract, and vendor resources) Lead by example with hands-on BRD development and oversight of quality and consistency across the team Supervise and mentor BAs: conduct 1:1s, spot-check work, provide direction, and resolve blockers Represent the BA function in governance forums, aligning with delivery pods and escalating where required Ensure alignment between business needs, technical solutions, and regulatory expectations Work closely with stakeholders across operations, risk, product governance, and IT Translate complex process and tech requirements into actionable deliverables using the organisation's established methodology Champion best practice in business process design and product governance within a risk-regulated environment About You: Strong background in business process and application development within operational risk or product governance initiatives Experience working within a risk function is highly desirable Proven leadership skills, with experience guiding diverse BA teams and managing vendors/MSPs Confident in navigating "painful" conversations, challenging the status quo, and driving accountability Able to bridge the gap between business and tech - understanding application design and identifying poor process executions Experienced in working on large, regulated change programmes with technical delivery elements Comfortable representing the BA function to senior stakeholders in formal forums Adept at writing and reviewing BRDs to high standards Familiarity with CMS workflow tooling (or similar configurable platforms) is a plus
Aug 13, 2025
Full time
Senior Business Analyst - Operational Risk Location: Northampton (Hybrid - 2-3 days per week) Salary: £90,000 - £95,000 per annum + benefits We're partnered with a leading global financial services organisation to recruit a Senior Business Analyst for a business-critical transformation programme. The role This is a complex, regulated initiative focused on transforming the organisation's product governance framework. The programme has critical phases to deliver - including go-live, post-production support, and decommissioning of legacy systems. You'll be joining at a crucial point in the journey - helping to ensure delivery aligns to rigorous regulatory requirements and operational risk standards, while guiding a large group of Business Analysts through a formal, standardised process. Key Responsibilities: Act as the senior BA for a team of 10 Business Analysts (mix of perm, contract, and vendor resources) Lead by example with hands-on BRD development and oversight of quality and consistency across the team Supervise and mentor BAs: conduct 1:1s, spot-check work, provide direction, and resolve blockers Represent the BA function in governance forums, aligning with delivery pods and escalating where required Ensure alignment between business needs, technical solutions, and regulatory expectations Work closely with stakeholders across operations, risk, product governance, and IT Translate complex process and tech requirements into actionable deliverables using the organisation's established methodology Champion best practice in business process design and product governance within a risk-regulated environment About You: Strong background in business process and application development within operational risk or product governance initiatives Experience working within a risk function is highly desirable Proven leadership skills, with experience guiding diverse BA teams and managing vendors/MSPs Confident in navigating "painful" conversations, challenging the status quo, and driving accountability Able to bridge the gap between business and tech - understanding application design and identifying poor process executions Experienced in working on large, regulated change programmes with technical delivery elements Comfortable representing the BA function to senior stakeholders in formal forums Adept at writing and reviewing BRDs to high standards Familiarity with CMS workflow tooling (or similar configurable platforms) is a plus
Imagine a career where you're not just responding to security incidents-you're revolutionising how it's done. At Maersk, one of the world's largest and most respected logistics and shipping companies, our Cyber team is pioneering a whole new approach to incident response. This isn't your typical SOC/CERT role: our combined fire team approach team is built on cutting-edge research and designed to drive change, resilience, and agility in ways the industry has never seen before. Here, you'll be part of a dynamic team that works together to defend, adapt, and innovate with freedom and purpose. You won't just work on Incident Management; you'll help improve how it's done. Dive into purple teaming, create and refine world-class detections, shape change projects, and push the boundaries of what's possible-all during the workday with no overnight shifts. Plus, we champion continuous learning and growth through Capture the Flag (CTF) exercises and direct opportunities to bring your ideas to life. Are you ready to be part of something transformational at Maersk and join a team that's setting a new standard in cybersecurity? Join a World-Class Cyber Team: Be part of an elite cyber operation at one of the globe's most renowned logistics companies, where your contributions truly make a difference. Multidimension role to Keep You Engaged: Unlike any traditional SOC role, as a CERT analyst in Maersk, you'll engage in a variety of activities, switching between defensive and offensive strategies, conducting threat hunts, and participating in innovative projects and research. This multifaceted approach ensures you won't experience burnout like in a typical SOC role. Continuous Learning & Dynamic Environment: Enjoy ongoing training and development in a fast-paced, stimulating atmosphere. Participate in exciting CTF competitions alongside a team of experts, pushing the boundaries of your knowledge and skills. Using cutting edge technologies: Tackle complex cyber incidents that require innovative solutions and utilizing the latest technologies available in the market. Your expertise will be crucial in addressing and mitigating sophisticated threats, allowing you to hone your skills in a real-world environment. Innovate and Impact: Engage in innovative projects that allow you to bring your ideas to life, help shape the future of cybersecurity while developing new capabilities that enhance our operations. About the role: Incident Response and Leadership Lead incident management activities in response to all high priority cyber-security incidents, with the ability to remain calm and focused during crisis situations. Ability to manage conflicting priorities and multiple tasks in a high-pressure environment. Strong leadership skills with the ability to motivate and manage response teams during high-pressure situations. Co-ordinate resources across the organisation to develop and execute response plans that ensure cyber-security incidents are managed effectively and efficiently and limit or mitigate business impact. Communicate effectively with internal stakeholders, including senior leadership with the ability to provide rapid and concise summaries of complex situations. Deliver and co-ordinate Post Incident activities which include producing detailed incident reports and conducting Post Incident Reviews. Contribute to and participate in cyber-security incident readiness activities which can include simulations and tabletop exercises. Identify gaps and continuously improve detection and response capabilities by creating and fine-tuning use cases, developing automation and documenting processes and playbooks. Identifying lessons learned to improve future incident response and detection strategies. Contribute to development of detection mechanisms for sophisticated adversarial techniques based on the MITRE ATT&CK framework. Purple Teaming and Advanced Testing Support the planning and response of purple teaming activities. Develop scenarios and artifacts that mimic real-world adversary groups for simulated testing. Leadership and Team Development Mentor and coach a multidisciplinary team of analysts and investigators, from a technical perspective. Contribute to CTF exercises or other similar initiatives to maintain continuously development of team skills. Champion new processes and run coaching sessions to cross skill team members. Assist the leadership team with quality control and feedback reviews. Develop training materials and deliver training as part of the team's continuous development. Conduct and lead in Cyber Incident Response exercises. Soft Skills: Operations Management & Issue Resolution: Ensure smooth operations and continuity by proactively identifying and addressing operational issues, team dynamics, and inefficiencies in ticket handling. Report Writing: Ability to write reports that convey highly technical information whilst remaining accessible to a non-technical audience (including at executive level). Communication: Exhibit excellent written/verbal communication skills, with the ability to develop documentation and explain technical details in a concise manner. Mentorship: training and guiding junior team members, promoting a culture of knowledge sharing and continuous learning. Critical Thinking, Adaptability & Problem-Solving: Demonstrate strong analytical skills and flexibility to adapt to changing priorities and emerging cybersecurity threats while effectively solving problems. Time Management & Organization: Prioritize tasks efficiently and maintain organized documentation and processes to enhance team productivity. Teamwork & Positive Attitude: Foster a collaborative environment where team members feel supported, practicing active listening, motivating the team, and maintaining a positive demeanour, especially in high-pressure situations. Qualifications: 5+ years of experience in an Incident Management role, with a minimum of 3 years in a SOC or incident response leadership role. Relevant advanced certifications (e.g., GCIA, GSEC, CEH, GCDA, GCIH, GCFA, OSCP) are highly desirable but not essential. Proven self-learning abilities demonstrated through research, GitHub projects, bug hunting, active participation in public cybersecurity forums, or high scores on platforms like HTB, Immersive Labs, TryHackMe, and SANS CTF. Bonus Points: Knowledge of reverse engineering tools (disassemblers, decompilers, debuggers) and processes (unpacking malware, reconstructing code logic, etc) is desirable. Some programming experience for example, C, Python, Go, and/or other languages desirable. Assembly language knowledge is a plus but not essential is desirable. Development and deployment of dockerized applications, desirable but not essential. Experience with multiple platforms (Linux, MacOS, mobile, etc.) is a plus but not necessarily essential. A background in intelligence is a plus. Knowledge of scripting languages is desirable (e.g., Bash, Python, PowerShell) for automation and process improvement. Company Benefits: Flexible working arrangement: Remote working with occasional in person team building activities Collaborative Culture: Experience a supportive and inclusive work environment that values teamwork and innovation. We believe in open communication and knowledge sharing, ensuring that every team member feels empowered and valued. Work-Life Balance: We understand the importance of maintaining a healthy work-life balance. Our flexible working arrangements and supportive policies enable you to excel in your role while enjoying your personal life. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing . About Us A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here.
Aug 13, 2025
Full time
Imagine a career where you're not just responding to security incidents-you're revolutionising how it's done. At Maersk, one of the world's largest and most respected logistics and shipping companies, our Cyber team is pioneering a whole new approach to incident response. This isn't your typical SOC/CERT role: our combined fire team approach team is built on cutting-edge research and designed to drive change, resilience, and agility in ways the industry has never seen before. Here, you'll be part of a dynamic team that works together to defend, adapt, and innovate with freedom and purpose. You won't just work on Incident Management; you'll help improve how it's done. Dive into purple teaming, create and refine world-class detections, shape change projects, and push the boundaries of what's possible-all during the workday with no overnight shifts. Plus, we champion continuous learning and growth through Capture the Flag (CTF) exercises and direct opportunities to bring your ideas to life. Are you ready to be part of something transformational at Maersk and join a team that's setting a new standard in cybersecurity? Join a World-Class Cyber Team: Be part of an elite cyber operation at one of the globe's most renowned logistics companies, where your contributions truly make a difference. Multidimension role to Keep You Engaged: Unlike any traditional SOC role, as a CERT analyst in Maersk, you'll engage in a variety of activities, switching between defensive and offensive strategies, conducting threat hunts, and participating in innovative projects and research. This multifaceted approach ensures you won't experience burnout like in a typical SOC role. Continuous Learning & Dynamic Environment: Enjoy ongoing training and development in a fast-paced, stimulating atmosphere. Participate in exciting CTF competitions alongside a team of experts, pushing the boundaries of your knowledge and skills. Using cutting edge technologies: Tackle complex cyber incidents that require innovative solutions and utilizing the latest technologies available in the market. Your expertise will be crucial in addressing and mitigating sophisticated threats, allowing you to hone your skills in a real-world environment. Innovate and Impact: Engage in innovative projects that allow you to bring your ideas to life, help shape the future of cybersecurity while developing new capabilities that enhance our operations. About the role: Incident Response and Leadership Lead incident management activities in response to all high priority cyber-security incidents, with the ability to remain calm and focused during crisis situations. Ability to manage conflicting priorities and multiple tasks in a high-pressure environment. Strong leadership skills with the ability to motivate and manage response teams during high-pressure situations. Co-ordinate resources across the organisation to develop and execute response plans that ensure cyber-security incidents are managed effectively and efficiently and limit or mitigate business impact. Communicate effectively with internal stakeholders, including senior leadership with the ability to provide rapid and concise summaries of complex situations. Deliver and co-ordinate Post Incident activities which include producing detailed incident reports and conducting Post Incident Reviews. Contribute to and participate in cyber-security incident readiness activities which can include simulations and tabletop exercises. Identify gaps and continuously improve detection and response capabilities by creating and fine-tuning use cases, developing automation and documenting processes and playbooks. Identifying lessons learned to improve future incident response and detection strategies. Contribute to development of detection mechanisms for sophisticated adversarial techniques based on the MITRE ATT&CK framework. Purple Teaming and Advanced Testing Support the planning and response of purple teaming activities. Develop scenarios and artifacts that mimic real-world adversary groups for simulated testing. Leadership and Team Development Mentor and coach a multidisciplinary team of analysts and investigators, from a technical perspective. Contribute to CTF exercises or other similar initiatives to maintain continuously development of team skills. Champion new processes and run coaching sessions to cross skill team members. Assist the leadership team with quality control and feedback reviews. Develop training materials and deliver training as part of the team's continuous development. Conduct and lead in Cyber Incident Response exercises. Soft Skills: Operations Management & Issue Resolution: Ensure smooth operations and continuity by proactively identifying and addressing operational issues, team dynamics, and inefficiencies in ticket handling. Report Writing: Ability to write reports that convey highly technical information whilst remaining accessible to a non-technical audience (including at executive level). Communication: Exhibit excellent written/verbal communication skills, with the ability to develop documentation and explain technical details in a concise manner. Mentorship: training and guiding junior team members, promoting a culture of knowledge sharing and continuous learning. Critical Thinking, Adaptability & Problem-Solving: Demonstrate strong analytical skills and flexibility to adapt to changing priorities and emerging cybersecurity threats while effectively solving problems. Time Management & Organization: Prioritize tasks efficiently and maintain organized documentation and processes to enhance team productivity. Teamwork & Positive Attitude: Foster a collaborative environment where team members feel supported, practicing active listening, motivating the team, and maintaining a positive demeanour, especially in high-pressure situations. Qualifications: 5+ years of experience in an Incident Management role, with a minimum of 3 years in a SOC or incident response leadership role. Relevant advanced certifications (e.g., GCIA, GSEC, CEH, GCDA, GCIH, GCFA, OSCP) are highly desirable but not essential. Proven self-learning abilities demonstrated through research, GitHub projects, bug hunting, active participation in public cybersecurity forums, or high scores on platforms like HTB, Immersive Labs, TryHackMe, and SANS CTF. Bonus Points: Knowledge of reverse engineering tools (disassemblers, decompilers, debuggers) and processes (unpacking malware, reconstructing code logic, etc) is desirable. Some programming experience for example, C, Python, Go, and/or other languages desirable. Assembly language knowledge is a plus but not essential is desirable. Development and deployment of dockerized applications, desirable but not essential. Experience with multiple platforms (Linux, MacOS, mobile, etc.) is a plus but not necessarily essential. A background in intelligence is a plus. Knowledge of scripting languages is desirable (e.g., Bash, Python, PowerShell) for automation and process improvement. Company Benefits: Flexible working arrangement: Remote working with occasional in person team building activities Collaborative Culture: Experience a supportive and inclusive work environment that values teamwork and innovation. We believe in open communication and knowledge sharing, ensuring that every team member feels empowered and valued. Work-Life Balance: We understand the importance of maintaining a healthy work-life balance. Our flexible working arrangements and supportive policies enable you to excel in your role while enjoying your personal life. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing . About Us A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here.
About The Role Working hours: 35 hours per week Contract type: Permanent, Office-Based Closing date: 11.59pm, 13 August 2025 Interview method: in person (face to face) This is primarily an office-based role, working on-site at Manchester Town Hall Extension. Only candidates that can meet this requirement should apply for this vacancy. This role is subject to: 2 references - where possible, we require 3 years' history BPSS (Baseline Personnel Security Standard) clearance- this post is subject to BPSS checks. You will therefore be required to consent to and comply with BPSS checking requirements prior to commencing in this post. This check involves verification of identity; nationality and immigration status; employment history (past 3 years) and basic criminal record check. We are seeking a highly skilled Senior Cyber Security Analyst to join our proactive ICT Cyber Security and Compliance Service. This team provides operational security controls, guidance, assurance, and compliance activities that support all products and platforms within the Council. Our mission is to protect networks, devices, and data from unauthorised access or criminal use by ensuring the confidentiality, integrity, and availability of information. In this role, you will be at the forefront of our efforts to protect and defend against malicious cyber-attacks. Our modern, proactive operational Cyber Security team is dedicated to providing: Threat Hunting:Actively seek out potential threats before they can cause harm. This involves continuous monitoring and analysis of network traffic, system logs, and other data sources to identify unusual patterns or behaviours that may indicate a security threat. Vulnerability Management:Identify and address security weaknesses in our systems. Conduct regular vulnerability assessments, apply patches and updates, and implement security controls to mitigate risks. Defence Management:Oversee and fine-tune our defences, including perimeter firewalls, through granular rule and object management. Ensure that our security policies are effectively enforced and that our network is protected against unauthorised access. Web and Email Filtering:Implement and manage filters to protect against malicious content. Configure and maintain web and email filtering solutions to block phishing attempts, malware, and other threats. EDR and XDR Technologies:Administer and respond to Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) technologies to swiftly mitigate threats. Monitor alerts, investigate incidents, and take appropriate actions to contain and remediate threats. Security Governance and Compliance:Create and manage policies and processes to ensure that all technology remains secure and compliant. Ensuring that all security layers align against our Internal Security Standards and Statutory and Regulatory obligations. SIEM Management:Manage, monitor, and respond to security incidents and events using the Council's Security Incident and Event Monitoring (SIEM) platform. Ensure timely detection, analysis, and response to security incidents to minimise impact and support recovery efforts. As part of our team, the successful candidate will play a crucial role in ensuring the security and integrity of the Council's information systems. You will work closely with other IT professionals to develop and implement security strategies, respond to incidents, and continuously improve our security posture. Your proactive approach and expertise in cyber security will help the Council remain resilient against the heightened global cyber threat landscape. Join us in protecting the digital backbone of Manchester City Council and ensuring a secure environment for our internal staff, external partners, and the residents and visitors of Manchester. About the Candidate We are seeking a dedicated and skilled Senior Cyber Security Analyst to join our team, working on-site at the Town Hall Extension. The ideal candidate will have a strong background in cyber security, with relevant experience and skills that include: IT Security Operations Experience:Recent experience as a senior member of a multi-disciplinary team managing operational security (firewall, content filtering, DMZ, Pen Testing, Vulnerability Management) and external managed service partners. Security Qualifications:Accredited to a recognised Security qualification (e.g., CISSP, CCP, CCSP). The successful candidate must be willing to work towards obtaining a referenced qualification if not already achieved. Proactive Threat Hunting:Demonstrated ability to actively seek out and neutralise potential threats. Experience with threat intelligence tools and techniques, and a deep understanding of the latest cyber threats and attack vectors. Vulnerability Identification:Expertise in identifying and mitigating security vulnerabilities. Experience with vulnerability scanning tools, penetration testing, and risk assessment methodologies. Defence and Firewall Management:Experience in managing defences and perimeter firewalls with a focus on granular rule and object management. Proficiency in configuring firewall rules, managing access controls, and monitoring network traffic for suspicious activity. Web and Email Filtering:Proficiency in providing and managing web and email filtering solutions. Experience in configuring filters to block malicious content, managing spam and phishing protection, and ensuring compliance with security policies. EDR and XDR Technologies:Detailed practical knowledge of administering and responding to EDR and XDR technologies. Experience with endpoint security solutions, incident response procedures, and threat detection and remediation. Security and Cloud Architecture:Broad knowledge of Security and Cloud architecture principles. Management Reporting:Recent experience of providing high-quality management reports, supported by transparent and factual data analysis, to demonstrate problems, opportunities for risk reduction, and improvement across the service. Security Monitoring and Service Recovery:Experience of security monitoring, alerting, and service recovery in a pressurised and complex environment. IT Service Operations:Significant experience of IT Service Operations, understanding how an IT installation works across 24x7, and a high level of knowledge of ICT Security environments, risks, and challenges. Line management experience: Experience of leading a small team of cyber security professionals to provide a resilient service. This is primarily an office-based role, working on-site at Manchester Town Hall Extension. Only candidates that can meet this requirement should apply for this vacancy. About Us We're the local council for one of the UK's most vibrant and diverse cities. Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: We take time to listen and understand We work together and trust each other We show that we value our differences and treat each other fairly We 'own it' and we're not afraid to try new things We're proud and passionate about Manchester Benefits we offer Generous holiday allowance- Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks. A buzzing pension- You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum. Enhanced parental and carers leave- Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events. Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more. Learn and grow- We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. A Good Employment Charter member- W e are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life. Up to 3 days volunteering leave- Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits. . click apply for full job details
Aug 13, 2025
Full time
About The Role Working hours: 35 hours per week Contract type: Permanent, Office-Based Closing date: 11.59pm, 13 August 2025 Interview method: in person (face to face) This is primarily an office-based role, working on-site at Manchester Town Hall Extension. Only candidates that can meet this requirement should apply for this vacancy. This role is subject to: 2 references - where possible, we require 3 years' history BPSS (Baseline Personnel Security Standard) clearance- this post is subject to BPSS checks. You will therefore be required to consent to and comply with BPSS checking requirements prior to commencing in this post. This check involves verification of identity; nationality and immigration status; employment history (past 3 years) and basic criminal record check. We are seeking a highly skilled Senior Cyber Security Analyst to join our proactive ICT Cyber Security and Compliance Service. This team provides operational security controls, guidance, assurance, and compliance activities that support all products and platforms within the Council. Our mission is to protect networks, devices, and data from unauthorised access or criminal use by ensuring the confidentiality, integrity, and availability of information. In this role, you will be at the forefront of our efforts to protect and defend against malicious cyber-attacks. Our modern, proactive operational Cyber Security team is dedicated to providing: Threat Hunting:Actively seek out potential threats before they can cause harm. This involves continuous monitoring and analysis of network traffic, system logs, and other data sources to identify unusual patterns or behaviours that may indicate a security threat. Vulnerability Management:Identify and address security weaknesses in our systems. Conduct regular vulnerability assessments, apply patches and updates, and implement security controls to mitigate risks. Defence Management:Oversee and fine-tune our defences, including perimeter firewalls, through granular rule and object management. Ensure that our security policies are effectively enforced and that our network is protected against unauthorised access. Web and Email Filtering:Implement and manage filters to protect against malicious content. Configure and maintain web and email filtering solutions to block phishing attempts, malware, and other threats. EDR and XDR Technologies:Administer and respond to Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) technologies to swiftly mitigate threats. Monitor alerts, investigate incidents, and take appropriate actions to contain and remediate threats. Security Governance and Compliance:Create and manage policies and processes to ensure that all technology remains secure and compliant. Ensuring that all security layers align against our Internal Security Standards and Statutory and Regulatory obligations. SIEM Management:Manage, monitor, and respond to security incidents and events using the Council's Security Incident and Event Monitoring (SIEM) platform. Ensure timely detection, analysis, and response to security incidents to minimise impact and support recovery efforts. As part of our team, the successful candidate will play a crucial role in ensuring the security and integrity of the Council's information systems. You will work closely with other IT professionals to develop and implement security strategies, respond to incidents, and continuously improve our security posture. Your proactive approach and expertise in cyber security will help the Council remain resilient against the heightened global cyber threat landscape. Join us in protecting the digital backbone of Manchester City Council and ensuring a secure environment for our internal staff, external partners, and the residents and visitors of Manchester. About the Candidate We are seeking a dedicated and skilled Senior Cyber Security Analyst to join our team, working on-site at the Town Hall Extension. The ideal candidate will have a strong background in cyber security, with relevant experience and skills that include: IT Security Operations Experience:Recent experience as a senior member of a multi-disciplinary team managing operational security (firewall, content filtering, DMZ, Pen Testing, Vulnerability Management) and external managed service partners. Security Qualifications:Accredited to a recognised Security qualification (e.g., CISSP, CCP, CCSP). The successful candidate must be willing to work towards obtaining a referenced qualification if not already achieved. Proactive Threat Hunting:Demonstrated ability to actively seek out and neutralise potential threats. Experience with threat intelligence tools and techniques, and a deep understanding of the latest cyber threats and attack vectors. Vulnerability Identification:Expertise in identifying and mitigating security vulnerabilities. Experience with vulnerability scanning tools, penetration testing, and risk assessment methodologies. Defence and Firewall Management:Experience in managing defences and perimeter firewalls with a focus on granular rule and object management. Proficiency in configuring firewall rules, managing access controls, and monitoring network traffic for suspicious activity. Web and Email Filtering:Proficiency in providing and managing web and email filtering solutions. Experience in configuring filters to block malicious content, managing spam and phishing protection, and ensuring compliance with security policies. EDR and XDR Technologies:Detailed practical knowledge of administering and responding to EDR and XDR technologies. Experience with endpoint security solutions, incident response procedures, and threat detection and remediation. Security and Cloud Architecture:Broad knowledge of Security and Cloud architecture principles. Management Reporting:Recent experience of providing high-quality management reports, supported by transparent and factual data analysis, to demonstrate problems, opportunities for risk reduction, and improvement across the service. Security Monitoring and Service Recovery:Experience of security monitoring, alerting, and service recovery in a pressurised and complex environment. IT Service Operations:Significant experience of IT Service Operations, understanding how an IT installation works across 24x7, and a high level of knowledge of ICT Security environments, risks, and challenges. Line management experience: Experience of leading a small team of cyber security professionals to provide a resilient service. This is primarily an office-based role, working on-site at Manchester Town Hall Extension. Only candidates that can meet this requirement should apply for this vacancy. About Us We're the local council for one of the UK's most vibrant and diverse cities. Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: We take time to listen and understand We work together and trust each other We show that we value our differences and treat each other fairly We 'own it' and we're not afraid to try new things We're proud and passionate about Manchester Benefits we offer Generous holiday allowance- Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks. A buzzing pension- You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum. Enhanced parental and carers leave- Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events. Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more. Learn and grow- We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. A Good Employment Charter member- W e are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life. Up to 3 days volunteering leave- Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits. . click apply for full job details
Portfolio Lead Business Analyst - Investment & Operations (m f x) London At M&G, our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life, and Wealth. All three segments work together to deliver attractive financial outcomes for clients and superior shareholder returns. We foster an environment of transparency, ownership, and collaborative progress, creating an exceptional workplace for talented individuals. We consider flexible working arrangements and offer workplace accommodations to support effective role delivery. The Investment and Operations Change and Technology team provides strategic change and technology solutions to support investment performance, enhance client outcomes, and improve operational efficiency. Change initiatives range from incremental updates to large-scale transformations. The Portfolio Lead Business Analyst will drive the success of the Investment and Operations team by leading analysis and management of a diverse project portfolio. This role demands strategic thinking, strong analytical skills, and effective stakeholder collaboration to meet business objectives. Team Leadership: Lead a team of 5-10 business analysts, developing talent and performance to ensure high team effectiveness. Programme Partnership: Collaborate with programme leads to ensure quality and consistency in analysis, proactively supporting workforce development aligned with the strategic change roadmap. Business Analysis Activities: Conduct assessments of business capabilities, design target operating models, and evaluate feasibility to support business case development, solution options, and recommendations. Community of Practice: Work with other Portfolio Lead Business Analysts to promote best practices, collaboration, and improvements across the Asset Management Business Analysis community. Stakeholder Engagement: Build strong relationships with stakeholders across Investment and Operations, seeking feedback and enhancing influence. Define target operating models, conduct business capability and feasibility assessments. Manage and coach business analyst resources. Engage with business and technology stakeholders, including C-suite and executives. Drive requirements definition for large projects and programmes. Facilitate information elicitation from stakeholders. Present complex data effectively to diverse audiences. Communicate confidently across all organizational levels. Promote diversity and inclusion in the work environment. Utilize business analysis tools and standards to produce quality documentation, impact assessments, and cost-benefit analyses. Apply analytical and problem-solving skills to challenge ideas and develop innovative solutions. Identify and support benefits realization. Align business solutions with corporate strategy. Support system training and change management strategies. Possess a broad understanding of asset classes, including public and private assets, and middle/back-office operations. Experience in managing and developing teams. Proven track record in financial services, preferably asset management. Proactive, delivery-oriented, with excellent communication skills. Experience in transformation and project delivery.
Aug 13, 2025
Full time
Portfolio Lead Business Analyst - Investment & Operations (m f x) London At M&G, our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life, and Wealth. All three segments work together to deliver attractive financial outcomes for clients and superior shareholder returns. We foster an environment of transparency, ownership, and collaborative progress, creating an exceptional workplace for talented individuals. We consider flexible working arrangements and offer workplace accommodations to support effective role delivery. The Investment and Operations Change and Technology team provides strategic change and technology solutions to support investment performance, enhance client outcomes, and improve operational efficiency. Change initiatives range from incremental updates to large-scale transformations. The Portfolio Lead Business Analyst will drive the success of the Investment and Operations team by leading analysis and management of a diverse project portfolio. This role demands strategic thinking, strong analytical skills, and effective stakeholder collaboration to meet business objectives. Team Leadership: Lead a team of 5-10 business analysts, developing talent and performance to ensure high team effectiveness. Programme Partnership: Collaborate with programme leads to ensure quality and consistency in analysis, proactively supporting workforce development aligned with the strategic change roadmap. Business Analysis Activities: Conduct assessments of business capabilities, design target operating models, and evaluate feasibility to support business case development, solution options, and recommendations. Community of Practice: Work with other Portfolio Lead Business Analysts to promote best practices, collaboration, and improvements across the Asset Management Business Analysis community. Stakeholder Engagement: Build strong relationships with stakeholders across Investment and Operations, seeking feedback and enhancing influence. Define target operating models, conduct business capability and feasibility assessments. Manage and coach business analyst resources. Engage with business and technology stakeholders, including C-suite and executives. Drive requirements definition for large projects and programmes. Facilitate information elicitation from stakeholders. Present complex data effectively to diverse audiences. Communicate confidently across all organizational levels. Promote diversity and inclusion in the work environment. Utilize business analysis tools and standards to produce quality documentation, impact assessments, and cost-benefit analyses. Apply analytical and problem-solving skills to challenge ideas and develop innovative solutions. Identify and support benefits realization. Align business solutions with corporate strategy. Support system training and change management strategies. Possess a broad understanding of asset classes, including public and private assets, and middle/back-office operations. Experience in managing and developing teams. Proven track record in financial services, preferably asset management. Proactive, delivery-oriented, with excellent communication skills. Experience in transformation and project delivery.
Job Description - Senior Analytics Manager- Crew Planning (16188) Job Description Senior Analytics Manager- Crew Planning ( 16188 ) Description We're easyJet, one of Europe's most recognisable airline brands - and one of the largest, with over 1,000 routes across 35 countries. Every year, tens of millions of passengers choose us for reliable, great value travel. powered by a complex, large scale operation that runs like clockwork thanks to the exceptional teams behind the scenes. At the core of our operations is Crew Planning, a critical function that ensures we have the right crew, in the right place, at the right time. And now, we're looking for a Senior Analytics Manager - Crew Planning to take our planning insights and performance to the next level. Your Mission Reporting to the Head of Crew Planning, you'll lead a high performing analytics team focused on driving crew planning performance through insight, measurement and continuous improvement. You'll work across the end to end crew supply chain. From establishment and training planning to pairings and rosters. Helping ensure our operation is efficient, resilient and fit for future growth. This is a high impact role, blending data science, commercial thinking and change leadership to optimise how we manage and plan for our crew. What You'll Be Doing • Lead the Crew Planning Analytics Team- Manage and mentor a team of analysts, creating a culture of data driven decision making and continuous improvement. • Performance Reporting & Insight- Deliver regular, high quality reporting to senior stakeholders on key crew planning KPIs (e.g. tripping levels, standby volumes, roster productivity). • Driving productivity- you'll work closely with our resource planning team to increase the analytical sophistication of our forecasts and ultimately the productivity of our crew. • Strategic Diagnostics- Use data to diagnose performance issues, test hypotheses and support decision making with practical, insight driven recommendations. • Drive Tactical Improvements- Partner with SME leads across establishment, training, travel and rostering to improve planning outcomes through data and process enhancement. • Crew Planning Health- Own our performance monitoring framework, tracking the impact of crew planning on operational resilience and commercial performance. • Transform with Technology- Work closely with data science and product teams to embed smarter tools and modelling approaches into everyday planning. • Change & Innovation- Lead initiatives that challenge the status quo, applying structured problem solving and change management to embed improvements. • Champion Collaboration- Act as a cross functional influencer, aligning crew planning insights with business priorities and transformation agendas. What You'll Bring • Strong experience in airline operations or analytics within a highly complex, fast paced environment • Excellent analytical skills- highly numerate with experience turning large data sets into actionable insights • Proven ability to lead and develop teams, fostering high performance and accountability • Strong understanding of crew planning processes and the operational/commercial levers that drive performance • Advanced Excel, SQL and data visualisation (e.g., Tableau) capabilities • Confident communicator- able to break down complexity into clear recommendations, tailored to different audiences • Experience influencing senior stakeholders and cross functional teams to drive operational change • Change management experience, with the ability to lead initiatives and embed new ways of working • Resilience, curiosity and a proactive, improvement driven mindset Requirements of the Role What's in it for You • Competitive base salary • Up to 30% bonus • 25 days holiday + bank holidays • BAYE, SAYE & Performance Share Schemes • 7% company pension contribution • Life Assurance • Private Medical Insurance • Flexible benefits package • Outstanding staff travel benefits across the easyJet network We welcome applications from people from all backgrounds as part of our ongoing commitment to having a team that truly represents the customers that we serve . You may feel that that you don't meet every single requirement for this role, but we'd still encourage you to submit an application if you feel you meet enough criteria to be considered. And if you need any adjustments or support during the recruitment process please let us know and we'll work with you to find a solution. Business Area Business Area Operations Primary Location
Aug 13, 2025
Full time
Job Description - Senior Analytics Manager- Crew Planning (16188) Job Description Senior Analytics Manager- Crew Planning ( 16188 ) Description We're easyJet, one of Europe's most recognisable airline brands - and one of the largest, with over 1,000 routes across 35 countries. Every year, tens of millions of passengers choose us for reliable, great value travel. powered by a complex, large scale operation that runs like clockwork thanks to the exceptional teams behind the scenes. At the core of our operations is Crew Planning, a critical function that ensures we have the right crew, in the right place, at the right time. And now, we're looking for a Senior Analytics Manager - Crew Planning to take our planning insights and performance to the next level. Your Mission Reporting to the Head of Crew Planning, you'll lead a high performing analytics team focused on driving crew planning performance through insight, measurement and continuous improvement. You'll work across the end to end crew supply chain. From establishment and training planning to pairings and rosters. Helping ensure our operation is efficient, resilient and fit for future growth. This is a high impact role, blending data science, commercial thinking and change leadership to optimise how we manage and plan for our crew. What You'll Be Doing • Lead the Crew Planning Analytics Team- Manage and mentor a team of analysts, creating a culture of data driven decision making and continuous improvement. • Performance Reporting & Insight- Deliver regular, high quality reporting to senior stakeholders on key crew planning KPIs (e.g. tripping levels, standby volumes, roster productivity). • Driving productivity- you'll work closely with our resource planning team to increase the analytical sophistication of our forecasts and ultimately the productivity of our crew. • Strategic Diagnostics- Use data to diagnose performance issues, test hypotheses and support decision making with practical, insight driven recommendations. • Drive Tactical Improvements- Partner with SME leads across establishment, training, travel and rostering to improve planning outcomes through data and process enhancement. • Crew Planning Health- Own our performance monitoring framework, tracking the impact of crew planning on operational resilience and commercial performance. • Transform with Technology- Work closely with data science and product teams to embed smarter tools and modelling approaches into everyday planning. • Change & Innovation- Lead initiatives that challenge the status quo, applying structured problem solving and change management to embed improvements. • Champion Collaboration- Act as a cross functional influencer, aligning crew planning insights with business priorities and transformation agendas. What You'll Bring • Strong experience in airline operations or analytics within a highly complex, fast paced environment • Excellent analytical skills- highly numerate with experience turning large data sets into actionable insights • Proven ability to lead and develop teams, fostering high performance and accountability • Strong understanding of crew planning processes and the operational/commercial levers that drive performance • Advanced Excel, SQL and data visualisation (e.g., Tableau) capabilities • Confident communicator- able to break down complexity into clear recommendations, tailored to different audiences • Experience influencing senior stakeholders and cross functional teams to drive operational change • Change management experience, with the ability to lead initiatives and embed new ways of working • Resilience, curiosity and a proactive, improvement driven mindset Requirements of the Role What's in it for You • Competitive base salary • Up to 30% bonus • 25 days holiday + bank holidays • BAYE, SAYE & Performance Share Schemes • 7% company pension contribution • Life Assurance • Private Medical Insurance • Flexible benefits package • Outstanding staff travel benefits across the easyJet network We welcome applications from people from all backgrounds as part of our ongoing commitment to having a team that truly represents the customers that we serve . You may feel that that you don't meet every single requirement for this role, but we'd still encourage you to submit an application if you feel you meet enough criteria to be considered. And if you need any adjustments or support during the recruitment process please let us know and we'll work with you to find a solution. Business Area Business Area Operations Primary Location
