Overview Velocity Clinical Research is an owned and integrated research site organization, providing excellence in patient care, high quality data and fully integrated research sites. At Velocity, we align our values and behaviors to give our employees the best chance of delivering on our brand promise: to bring innovative medical treatments to patients. We are committed to making clinical trials succeed by generating high quality data from as many patients as possible, as quickly as possible while providing exemplary patient care at every step. As an employee of Velocity, you are the most integral part of our mission. For talented candidates who perform at a high level, Velocity will invest to support career advancement and reward performance. Whether you are new to clinical research or are an industry veteran, we invite you to apply to Velocity. Benefits include medical, dental and vision insurance, paid time off and company holidays, 401(k) retirement plan with company-match, and an annual incentive program. Job Summary: The PER Partner is responsible for contributing to the development of, and executing on, study-specific Recruitment Plans to engage, recruit, and retain participants on assigned clinical studies. The PER Partner engages with the community, establishes and nurtures relationships with clinicians (internal and external), creates and manages participant referral patterns, expands site therapeutic and specialty capabilities, reviews patient health records, and ensures patient engagement for clinical trials. The PER Partner supports efficient screening and scheduling via central teams and technologies, and may, on occasion, screen and schedule study participants. The PER Partner communicates directly with project team stakeholders and leaders, internally and with Sponsors, CROs and vendors, to ensure that project targets are met, and that services are provided with the highest quality standards, consistent with all company policies and procedures, HIPAA, and ethical standards. The PER Partner plays a critical role to inclusively market and promote Velocity and clinical research to the diverse healthcare community. Responsibilities Duties/Responsibilities: Community Outreach Develop and implement strategies to engage with the local community to raise awareness about clinical trials and Velocity Clinical Research. Collaborate with Patient Experience team to plan and facilitate community outreach events. Collaborate with community organizations, healthcare providers, and advocacy groups to promote clinical trial participation across a diverse population. Actively seek ways to be inclusive of diverse groups and increase the diversification of Velocity's trial participant database. Organize and participate in community events, workshops, and educational sessions to educate potential participants about the benefits and risks of clinical trials. This includes events relevant to current studies, future studies, and with attention toward therapeutic and specialty expansion. Clinician Referrals Build and maintain relationships with healthcare providers, including physicians, specialists, and clinics. Develop understanding of potential therapeutic areas and specialties of interest relative to each provider relationship. Communicate with clinicians to inform them about ongoing clinical trials and eligibility criteria. Collaborate with healthcare professionals to receive patient referrals for potential participation in clinical trials. Health Records Screening With the appropriate agreements in place and physician approval, review health records to identify potential candidates for specific clinical trials. Assess the eligibility of patients based on predetermined criteria and protocol requirements. Maintain confidentiality and handle sensitive patient information with utmost care and professionalism. Participant Engagement Facilitate enrollment into new study protocols and participant retention to completion of a trial and coordinate necessary follow-up visits or procedures Elicit feedback from patients and share lessons learned. Patient Screening and Scheduling Facilitate participant screening by the most efficient and cost-effective means, most often through centralized services and technologies. Conduct initial phone screenings of potential participants to determine their eligibility for clinical trials. Coordinate and schedule appointments for eligible patients, ensuring proper documentation and follow-up. Operational Execution Enact on centrally planned strategies/campaigns directed by the Recruitment Strategy Manager (RSM) or other Velocity operational leadership. Maintain communications with and accountability to central functions to ensure proper implementation and consistent tracking of patient course. Act as an ambassador for Velocity-developed technologies and/or partnered services. Seek ways to increase efficiency and participant engagement through technology and process improvement. Collect and provide constructive internal feedback for the advancement of the Velocity technology platform. Track all activity across initiatives, including patient source to enable accurate measurement of return on investment; prioritize efforts toward greatest returns. Influence decision-making on best practices and most impactful engagement and recruitment approaches for the site and the organization. Collaborate cross-functionally to share best practices and lessons learned for continuous improvement and adoption across sites and projects. Ensure that new participant information is captured accurately and timely to expand the Velocity participant database. Facilitate updates to participant data as new information is received. Qualifications Required Skills/Abilities: Excellent communication and interpersonal skills to engage with diverse populations and healthcare professionals at all levels. Strong organizational and time management abilities to handle multiple tasks and prioritize effectively. Attention to detail and ability to maintain accurate, confidential records and documentation. Proficiency in using relevant software applications and electronic medical record systems. Willingness to learn and develop problem-solving skills to address quality issues and propose solutions. Experience with or comfort in directing work in a matrix environment. Bilingual highly preferred Education and Experience: Bachelor's degree in a healthcare-related field or equivalent experience. 2+ years previous experience in clinical research, recruitment, or healthcare administration; or advanced healthcare degreee or certification. Familiarity with medical terminology and understanding of basic medical conditions. PHYSICAL DEMANDS: Must be able to lift to 25 pounds. Must have ability to work for extended periods while viewing a computer screen. NOTE: The above Job Description is intended to communicate the general function of the position mentioned and by no means should be considered an exhaustive or complete outline of the specific tasks and functions that will be required. Additionally, specific tasks and duties of the position are subject to change as the Company, the department and circumstances change. All employees are expected to perform their duties within their ability as required by the job and/or as requested by management.
Jun 27, 2025
Full time
Overview Velocity Clinical Research is an owned and integrated research site organization, providing excellence in patient care, high quality data and fully integrated research sites. At Velocity, we align our values and behaviors to give our employees the best chance of delivering on our brand promise: to bring innovative medical treatments to patients. We are committed to making clinical trials succeed by generating high quality data from as many patients as possible, as quickly as possible while providing exemplary patient care at every step. As an employee of Velocity, you are the most integral part of our mission. For talented candidates who perform at a high level, Velocity will invest to support career advancement and reward performance. Whether you are new to clinical research or are an industry veteran, we invite you to apply to Velocity. Benefits include medical, dental and vision insurance, paid time off and company holidays, 401(k) retirement plan with company-match, and an annual incentive program. Job Summary: The PER Partner is responsible for contributing to the development of, and executing on, study-specific Recruitment Plans to engage, recruit, and retain participants on assigned clinical studies. The PER Partner engages with the community, establishes and nurtures relationships with clinicians (internal and external), creates and manages participant referral patterns, expands site therapeutic and specialty capabilities, reviews patient health records, and ensures patient engagement for clinical trials. The PER Partner supports efficient screening and scheduling via central teams and technologies, and may, on occasion, screen and schedule study participants. The PER Partner communicates directly with project team stakeholders and leaders, internally and with Sponsors, CROs and vendors, to ensure that project targets are met, and that services are provided with the highest quality standards, consistent with all company policies and procedures, HIPAA, and ethical standards. The PER Partner plays a critical role to inclusively market and promote Velocity and clinical research to the diverse healthcare community. Responsibilities Duties/Responsibilities: Community Outreach Develop and implement strategies to engage with the local community to raise awareness about clinical trials and Velocity Clinical Research. Collaborate with Patient Experience team to plan and facilitate community outreach events. Collaborate with community organizations, healthcare providers, and advocacy groups to promote clinical trial participation across a diverse population. Actively seek ways to be inclusive of diverse groups and increase the diversification of Velocity's trial participant database. Organize and participate in community events, workshops, and educational sessions to educate potential participants about the benefits and risks of clinical trials. This includes events relevant to current studies, future studies, and with attention toward therapeutic and specialty expansion. Clinician Referrals Build and maintain relationships with healthcare providers, including physicians, specialists, and clinics. Develop understanding of potential therapeutic areas and specialties of interest relative to each provider relationship. Communicate with clinicians to inform them about ongoing clinical trials and eligibility criteria. Collaborate with healthcare professionals to receive patient referrals for potential participation in clinical trials. Health Records Screening With the appropriate agreements in place and physician approval, review health records to identify potential candidates for specific clinical trials. Assess the eligibility of patients based on predetermined criteria and protocol requirements. Maintain confidentiality and handle sensitive patient information with utmost care and professionalism. Participant Engagement Facilitate enrollment into new study protocols and participant retention to completion of a trial and coordinate necessary follow-up visits or procedures Elicit feedback from patients and share lessons learned. Patient Screening and Scheduling Facilitate participant screening by the most efficient and cost-effective means, most often through centralized services and technologies. Conduct initial phone screenings of potential participants to determine their eligibility for clinical trials. Coordinate and schedule appointments for eligible patients, ensuring proper documentation and follow-up. Operational Execution Enact on centrally planned strategies/campaigns directed by the Recruitment Strategy Manager (RSM) or other Velocity operational leadership. Maintain communications with and accountability to central functions to ensure proper implementation and consistent tracking of patient course. Act as an ambassador for Velocity-developed technologies and/or partnered services. Seek ways to increase efficiency and participant engagement through technology and process improvement. Collect and provide constructive internal feedback for the advancement of the Velocity technology platform. Track all activity across initiatives, including patient source to enable accurate measurement of return on investment; prioritize efforts toward greatest returns. Influence decision-making on best practices and most impactful engagement and recruitment approaches for the site and the organization. Collaborate cross-functionally to share best practices and lessons learned for continuous improvement and adoption across sites and projects. Ensure that new participant information is captured accurately and timely to expand the Velocity participant database. Facilitate updates to participant data as new information is received. Qualifications Required Skills/Abilities: Excellent communication and interpersonal skills to engage with diverse populations and healthcare professionals at all levels. Strong organizational and time management abilities to handle multiple tasks and prioritize effectively. Attention to detail and ability to maintain accurate, confidential records and documentation. Proficiency in using relevant software applications and electronic medical record systems. Willingness to learn and develop problem-solving skills to address quality issues and propose solutions. Experience with or comfort in directing work in a matrix environment. Bilingual highly preferred Education and Experience: Bachelor's degree in a healthcare-related field or equivalent experience. 2+ years previous experience in clinical research, recruitment, or healthcare administration; or advanced healthcare degreee or certification. Familiarity with medical terminology and understanding of basic medical conditions. PHYSICAL DEMANDS: Must be able to lift to 25 pounds. Must have ability to work for extended periods while viewing a computer screen. NOTE: The above Job Description is intended to communicate the general function of the position mentioned and by no means should be considered an exhaustive or complete outline of the specific tasks and functions that will be required. Additionally, specific tasks and duties of the position are subject to change as the Company, the department and circumstances change. All employees are expected to perform their duties within their ability as required by the job and/or as requested by management.
Italian Bilingual Software Account Manager (Automotive) Location - Stratford, East London Annual Salary £32,540 + Annual Performance Bonus + Company Benefits Full Time - Hybrid - 2 days office/3 home Onsite Training - Fully paid training and equipment provided Job Summary The team is expanding and we are seeking a motivated and results-driven Italian Bilingual Software Account Manager/Technical Support Specialist, to join our dynamic team, based at Stratford, East London. The ideal candidate will act as a single point of contact for UK and European customers across multiple channels, to deliver engaging customer support to a wide spectrum of audiences including customers, internal colleagues and dealers. Dealing with general enquiries you will provide product knowledge, expertise and support in resolving all product technical issues. You will share best practice examples to support upskilling the customer in using the software product to gain operational efficiencies and/or cost benefit. You will also take the opportunity to identify customers that are a churn risk to change the customers into product advocates through your customer service delivery and outcomes. This role requires excellent communication skills, strong customer service skills, a keen analytical mindset, and the ability to lead initiatives that enhance client satisfaction and retention. Duties Develop and maintain relationships with key clients to understand their business needs and objectives. Identify opportunities for upselling and cross-selling products and services to enhance client value. Utilise Salesforce to track client interactions, manage accounts, and analyse sales data for strategic decision-making. Communicate effectively with clients regarding product updates, promotions, and any issues that may arise. Collaborate with internal teams to ensure timely delivery of services and resolve any client concerns. Prepare regular reports on account status, sales performance, and market trends for management review. Lead presentations and meetings with clients to discuss their goals and how our solutions can help achieve them. Requirements Verbal and written fluency in English and Italian to minimum C1/C2 level. Practiced Contact Centre or Customer Service experience preferred, (any transferable experience considered) Proven experience in a software sales or account management role, Proficiency in Salesforce or similar CRM software is highly desirable. Emotional intelligence, intellectual curiosity, adaptability and flexibility Logical thinker with professional maturity, and a willingness to own responsibility and take accountability Multi-tasker that builds effective, positive relationships, and likes working in a fast-paced environment Strong communication skills, both verbal and written, with the ability to engage effectively with clients at all levels. A proactive approach to problem-solving with a focus on delivering excellent customer service. Ability to work independently as well as part of a team in a fast-paced environment If you are passionate about building lasting relationships and driving business success, we encourage you to apply for this exciting opportunity as a Bilingual Software Account Manager. What You Can Expect: 22 days Annual leave to start, increases by 1 day on start date anniversary for the first 5 years, meaning a potential maximum of 27 days annual leave plus bank holidays. Life Assurance 4 x annual salary. Contributory pension scheme. Private Medical Insurance. Comprehensive travel insurance for you and family in line with Scheme rules. Discounted dental scheme. Discounts on brand new vehicles. Employee Assistance Program (EAP). About Percepta Established in 2000 as a joint venture with TTEC, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients. Our values are the heartbeat of our organization, and we live, breathe, and play by them every day . As a Percepta team member, you can expect: Culture of Service - to be treated like you are the customer from day one Teamwork - belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions Respect - a team that is accountable, dependable and gives you their full attention Proactive - to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization Career Growth- lots of learning opportunities for aspiring minds Diversity - be a part of our growing diverse and community-minded organization that is all about having fun!
Jun 27, 2025
Full time
Italian Bilingual Software Account Manager (Automotive) Location - Stratford, East London Annual Salary £32,540 + Annual Performance Bonus + Company Benefits Full Time - Hybrid - 2 days office/3 home Onsite Training - Fully paid training and equipment provided Job Summary The team is expanding and we are seeking a motivated and results-driven Italian Bilingual Software Account Manager/Technical Support Specialist, to join our dynamic team, based at Stratford, East London. The ideal candidate will act as a single point of contact for UK and European customers across multiple channels, to deliver engaging customer support to a wide spectrum of audiences including customers, internal colleagues and dealers. Dealing with general enquiries you will provide product knowledge, expertise and support in resolving all product technical issues. You will share best practice examples to support upskilling the customer in using the software product to gain operational efficiencies and/or cost benefit. You will also take the opportunity to identify customers that are a churn risk to change the customers into product advocates through your customer service delivery and outcomes. This role requires excellent communication skills, strong customer service skills, a keen analytical mindset, and the ability to lead initiatives that enhance client satisfaction and retention. Duties Develop and maintain relationships with key clients to understand their business needs and objectives. Identify opportunities for upselling and cross-selling products and services to enhance client value. Utilise Salesforce to track client interactions, manage accounts, and analyse sales data for strategic decision-making. Communicate effectively with clients regarding product updates, promotions, and any issues that may arise. Collaborate with internal teams to ensure timely delivery of services and resolve any client concerns. Prepare regular reports on account status, sales performance, and market trends for management review. Lead presentations and meetings with clients to discuss their goals and how our solutions can help achieve them. Requirements Verbal and written fluency in English and Italian to minimum C1/C2 level. Practiced Contact Centre or Customer Service experience preferred, (any transferable experience considered) Proven experience in a software sales or account management role, Proficiency in Salesforce or similar CRM software is highly desirable. Emotional intelligence, intellectual curiosity, adaptability and flexibility Logical thinker with professional maturity, and a willingness to own responsibility and take accountability Multi-tasker that builds effective, positive relationships, and likes working in a fast-paced environment Strong communication skills, both verbal and written, with the ability to engage effectively with clients at all levels. A proactive approach to problem-solving with a focus on delivering excellent customer service. Ability to work independently as well as part of a team in a fast-paced environment If you are passionate about building lasting relationships and driving business success, we encourage you to apply for this exciting opportunity as a Bilingual Software Account Manager. What You Can Expect: 22 days Annual leave to start, increases by 1 day on start date anniversary for the first 5 years, meaning a potential maximum of 27 days annual leave plus bank holidays. Life Assurance 4 x annual salary. Contributory pension scheme. Private Medical Insurance. Comprehensive travel insurance for you and family in line with Scheme rules. Discounted dental scheme. Discounts on brand new vehicles. Employee Assistance Program (EAP). About Percepta Established in 2000 as a joint venture with TTEC, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients. Our values are the heartbeat of our organization, and we live, breathe, and play by them every day . As a Percepta team member, you can expect: Culture of Service - to be treated like you are the customer from day one Teamwork - belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions Respect - a team that is accountable, dependable and gives you their full attention Proactive - to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization Career Growth- lots of learning opportunities for aspiring minds Diversity - be a part of our growing diverse and community-minded organization that is all about having fun!
As the first University College in Wales, Aberystwyth has a long and distinguished tradition of teaching excellence and world-leading research, and our establishment in the 19th century is one of the great stories of pioneering achievement in modern Welsh history.Now a University with a strong research focused academic community of over 1800 staff and 6500 students, and named as the top university in England and Wales for student experience in the Times and Sunday Times' Good University Guide 2025, Aberystwyth is consistently ranked amongst the best universities in the UK for teaching quality and student satisfaction There is nowhere quite like Aberystwyth: no other University offers the unique combination of long academic tradition, a stunning location with spectacular views over the historic market town of Aberystwyth and the Cardigan Bay coastline, and a campus that brings together state-of-the-art facilities with access to one of the six copyright libraries in Britain. As an anchor institution we are a source of inspiration to our communities and stakeholders and are proud of our civic commitment and significant contribution to our region and Wales. With a new strategic plan and focus, a reinvigorated senior leadership team and new academic structure, this is an exciting time to be joining us and our vibrant community. Our purpose is 'changing lives for the better .' As our next Head of Business School and active member of the Faculty of Humanities Executive Committee, you will bring a new vision for the School that will build on its existing partnerships, portfolio and identity and develop a strong reputation that will in turn deliver growth and impact. Of vital importance will be ensuring the department continues to deliver high quality learning and teaching and a vibrant research environment and student experience that enables excellent student outcomes. To apply you will have an excellent academic reputation in a relevant field and a genuine passion for education, research and the importance of Universities in social and economic impact. You will be a proven academic leader and manager with the ability to motivate, inspire and support colleagues to deliver excellence. With an inclusive leadership style and a track record of effecting positive change, you will evidence an effective contribution to the development of teaching and learning strategies and a strong departmental research environment. Importantly, you will demonstrate commitment to the University's mission, vision and values and to ensuring an inclusive workplace and student experience. You will have an appreciation for the Welsh language, working in a bilingual working environment. - a letter of application setting out your interest in the role and details of how you match the person specification a comprehensive curriculum vitae (CV) details of three referees and notice period (referees will not be contacted without your permission) a completed Personal Details Form (available above) Closing date for applications is Midnight on Wednesday 28th May 2025 . Longlist interviews with Dixon Walter will take place via Microsoft Teams, week commencing 9th June 2025. Final interviews will take place on campus on Wednesday 9th July 2025 . Aberystwyth University is a bilingual institution which complies with the Welsh Language Standards and is committed to Equal Opportunities. We welcome applications in Welsh or English and these will be treated equally. Please indicate your preferred language for correspondence. In making an application for this role we ask you also to view our Privacy Notice which outlines our compliance to General Data Protection Regulations and the use and storage of your data. Personal Data is held and processed on the lawful basis that such action is in the Legitimate Interest of the company in pursuing the purposes described and has been considered through the use of a Legitimate Interest Assessment utilising the Balance Test to not be outweighed by risks to the rights, freedoms and interests of the Data Subject. Please note that our client is legally obliged to confirm that the appointee is eligible to work in the UK. As of 1 January 2021, government restrictions have changed. For further information visit the Home Office website at
Jun 16, 2025
Full time
As the first University College in Wales, Aberystwyth has a long and distinguished tradition of teaching excellence and world-leading research, and our establishment in the 19th century is one of the great stories of pioneering achievement in modern Welsh history.Now a University with a strong research focused academic community of over 1800 staff and 6500 students, and named as the top university in England and Wales for student experience in the Times and Sunday Times' Good University Guide 2025, Aberystwyth is consistently ranked amongst the best universities in the UK for teaching quality and student satisfaction There is nowhere quite like Aberystwyth: no other University offers the unique combination of long academic tradition, a stunning location with spectacular views over the historic market town of Aberystwyth and the Cardigan Bay coastline, and a campus that brings together state-of-the-art facilities with access to one of the six copyright libraries in Britain. As an anchor institution we are a source of inspiration to our communities and stakeholders and are proud of our civic commitment and significant contribution to our region and Wales. With a new strategic plan and focus, a reinvigorated senior leadership team and new academic structure, this is an exciting time to be joining us and our vibrant community. Our purpose is 'changing lives for the better .' As our next Head of Business School and active member of the Faculty of Humanities Executive Committee, you will bring a new vision for the School that will build on its existing partnerships, portfolio and identity and develop a strong reputation that will in turn deliver growth and impact. Of vital importance will be ensuring the department continues to deliver high quality learning and teaching and a vibrant research environment and student experience that enables excellent student outcomes. To apply you will have an excellent academic reputation in a relevant field and a genuine passion for education, research and the importance of Universities in social and economic impact. You will be a proven academic leader and manager with the ability to motivate, inspire and support colleagues to deliver excellence. With an inclusive leadership style and a track record of effecting positive change, you will evidence an effective contribution to the development of teaching and learning strategies and a strong departmental research environment. Importantly, you will demonstrate commitment to the University's mission, vision and values and to ensuring an inclusive workplace and student experience. You will have an appreciation for the Welsh language, working in a bilingual working environment. - a letter of application setting out your interest in the role and details of how you match the person specification a comprehensive curriculum vitae (CV) details of three referees and notice period (referees will not be contacted without your permission) a completed Personal Details Form (available above) Closing date for applications is Midnight on Wednesday 28th May 2025 . Longlist interviews with Dixon Walter will take place via Microsoft Teams, week commencing 9th June 2025. Final interviews will take place on campus on Wednesday 9th July 2025 . Aberystwyth University is a bilingual institution which complies with the Welsh Language Standards and is committed to Equal Opportunities. We welcome applications in Welsh or English and these will be treated equally. Please indicate your preferred language for correspondence. In making an application for this role we ask you also to view our Privacy Notice which outlines our compliance to General Data Protection Regulations and the use and storage of your data. Personal Data is held and processed on the lawful basis that such action is in the Legitimate Interest of the company in pursuing the purposes described and has been considered through the use of a Legitimate Interest Assessment utilising the Balance Test to not be outweighed by risks to the rights, freedoms and interests of the Data Subject. Please note that our client is legally obliged to confirm that the appointee is eligible to work in the UK. As of 1 January 2021, government restrictions have changed. For further information visit the Home Office website at
Head of Recruitment - Retail Sector Location: London (On-site) Salary: 50,000 - 55,000 per annum Full-time Monday to Friday, 09:00 - 17:00 Must be - Fluent in Romanian and English - both written and verbal Are you a proactive and experienced recruitment professional with a passion for sourcing top talent in the retail sector? We're looking for a dynamic Head of Recruitment to lead and develop our hiring efforts across a growing network of stores in the UK and Europe. Role Overview This is a pivotal role within the organisation, responsible for shaping and executing recruitment strategies that support business growth and expansion. Working closely with senior leadership and store teams, you'll ensure we attract, engage and hire high-performing sales professionals who reflect our brand's values and customer focus. Key Responsibilities Recruitment Strategy & Planning Develop and lead a retail-focused recruitment strategy aligned with the company's goals Plan hiring in line with store expansion, seasonal peaks, and team structure Talent Sourcing & Acquisition Source and attract sales professionals and customer-facing retail staff Deliver bilingual recruitment campaigns (English & Romanian) Use multiple sourcing methods including job boards, referrals, and digital platforms Candidate Management Oversee the full recruitment lifecycle from sourcing to onboarding Provide a high-quality candidate experience throughout the process Collaboration & Stakeholder Management Partner with store and HR managers to identify staffing needs Act as a strategic advisor to ensure hiring success across regions Data & Reporting Monitor recruitment KPIs (e.g., time to hire, cost per hire, retention) Use data to improve processes and recruitment performance What You'll Bring Essential: Proven experience leading recruitment in retail or a fast-paced, customer-facing sector Strong record of building high-performing sales teams Fluent in Romanian and English - both written and verbal On-site availability in London (Monday to Friday) Strong organisational, communication, and interpersonal skills Desirable: Experience recruiting in multilingual or multicultural markets A personal interest in the beauty, cosmetics, or wellness industry Why Join Us? This is a unique opportunity to shape the recruitment function of a thriving retail business with an international reach. You'll play a critical role in growing dynamic teams that deliver outstanding service and support our continued success across markets. How to Apply If you're a recruitment leader with a passion for people and performance, and you meet the essential criteria, we'd love to hear from you. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Jun 09, 2025
Full time
Head of Recruitment - Retail Sector Location: London (On-site) Salary: 50,000 - 55,000 per annum Full-time Monday to Friday, 09:00 - 17:00 Must be - Fluent in Romanian and English - both written and verbal Are you a proactive and experienced recruitment professional with a passion for sourcing top talent in the retail sector? We're looking for a dynamic Head of Recruitment to lead and develop our hiring efforts across a growing network of stores in the UK and Europe. Role Overview This is a pivotal role within the organisation, responsible for shaping and executing recruitment strategies that support business growth and expansion. Working closely with senior leadership and store teams, you'll ensure we attract, engage and hire high-performing sales professionals who reflect our brand's values and customer focus. Key Responsibilities Recruitment Strategy & Planning Develop and lead a retail-focused recruitment strategy aligned with the company's goals Plan hiring in line with store expansion, seasonal peaks, and team structure Talent Sourcing & Acquisition Source and attract sales professionals and customer-facing retail staff Deliver bilingual recruitment campaigns (English & Romanian) Use multiple sourcing methods including job boards, referrals, and digital platforms Candidate Management Oversee the full recruitment lifecycle from sourcing to onboarding Provide a high-quality candidate experience throughout the process Collaboration & Stakeholder Management Partner with store and HR managers to identify staffing needs Act as a strategic advisor to ensure hiring success across regions Data & Reporting Monitor recruitment KPIs (e.g., time to hire, cost per hire, retention) Use data to improve processes and recruitment performance What You'll Bring Essential: Proven experience leading recruitment in retail or a fast-paced, customer-facing sector Strong record of building high-performing sales teams Fluent in Romanian and English - both written and verbal On-site availability in London (Monday to Friday) Strong organisational, communication, and interpersonal skills Desirable: Experience recruiting in multilingual or multicultural markets A personal interest in the beauty, cosmetics, or wellness industry Why Join Us? This is a unique opportunity to shape the recruitment function of a thriving retail business with an international reach. You'll play a critical role in growing dynamic teams that deliver outstanding service and support our continued success across markets. How to Apply If you're a recruitment leader with a passion for people and performance, and you meet the essential criteria, we'd love to hear from you. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Benefits Information Full-time employees will enjoy a competitive benefits package with options for you and your family including: • Paid Time Off • Paid Holidays • 401(k) Matching • Health Insurance • Vision Insurance • Life Insurance • Health Savings Account • Tuition Reimbursement • Employee Discount • Reduced Tuition Rates • Disability Insurance • Employee Assistance Program • 401(k) • Pet Insurance • Dental Insurance • Paid Training • Flexible Spending Account The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Equal Opportunity Employer Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Qualifications Minimum Requirements Bachelor's Degree in Sociology, Psychology, Social Work, Criminal Justice or related field required. At least two (2) years of experience working with multi-cultural clients in an immigration-related program. Effective verbal and written communication skills with employees, community contacts, government officials and clients. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports. Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to deal tactfully with the public. Attention to detail. Problem solving ability. Ability to plan, organize and direct the work of others. Ability to deal with multicultural contacts with sensitivity. Basic knowledge of immigration laws, regulations and procedures. Bi-lingual preferred. Basic computer skills. Ability to interpret electronic monitoring messages and daily summary reports. Ability to type thirty-five (35) words per minute to develop and maintain case records by performing data entry. United States citizenship required. Ability to pass a federal background check and obtain a suitability determination. Ability to work with computers and the necessary software typically used by the department. Must have lived in the U.S. three (3) of the last five (5) years (military and study abroad included). BI Incorporated Responsibilities Summary Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program's policies and procedures as defined by the Department of Homeland Security (DHS) contract. This position may serve as a team lead in a large ISAP office, a senior level Case Specialist. Primary Duties and Responsibilities Develops, implements, coordinates, reviews and updates case management and service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants face-to-face regularly as required by contractual obligations. Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records. May oversee the day-to-day activities of the Intensive Case Supervision Specialists if acting as a team lead. Maintains log of Intensive Case Supervision Specialists activities. Manages program participant violations, including no-shows and repeat violators. Prepares documentation to acquire Department of Homeland (DHS) direction and action if disciplinary measures are necessary. Administers Security Plan for a specific office, including daily operations, security contingencies, emergencies and mitigation plans, security of Company and DHS employees, clients and the general public. Performs daily security check of the office area. Ensures that all participant records are kept in locked files to maintain confidentiality. Prepares written reports for DHS as necessary. Reviews and approves program participants' service plans to ensure compliance with state requirements and contractual obligations. Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements. Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program. Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and the participants. Coordinates and facilitates translation services for ISAP participants, including emergency translation services. Provides ISAP participants with a list of community resources including, but not limited to, transportation, medical, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required. Supervises ISAP participants while in Company offices. Establishes schedules for ISAP participants that include, but are not limited to, recreation, life skills, chores, counseling as needed, group interaction, free time, religious services, visitation, immigration Court appearances, and access to legal services. Reviews service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations. Reports on program violations in a timely manner using established reporting parameters. Conducts home visits to verify ISAP participants' places of residence in compliance with contractual obligations. Performs emergency counseling for ISAP participants as needed. Conducts monthly audits of a specific office to ensure all program operations comply with the Quality Control Plan and contractual obligations. Prepares corrective action plans as necessary. Serves as the point of contact for DHS in the Program Manager's absence. Performs other duties as assigned. Pay Pay USD $22.04/Hr.
Jun 04, 2025
Full time
Benefits Information Full-time employees will enjoy a competitive benefits package with options for you and your family including: • Paid Time Off • Paid Holidays • 401(k) Matching • Health Insurance • Vision Insurance • Life Insurance • Health Savings Account • Tuition Reimbursement • Employee Discount • Reduced Tuition Rates • Disability Insurance • Employee Assistance Program • 401(k) • Pet Insurance • Dental Insurance • Paid Training • Flexible Spending Account The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Equal Opportunity Employer Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Qualifications Minimum Requirements Bachelor's Degree in Sociology, Psychology, Social Work, Criminal Justice or related field required. At least two (2) years of experience working with multi-cultural clients in an immigration-related program. Effective verbal and written communication skills with employees, community contacts, government officials and clients. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports. Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to deal tactfully with the public. Attention to detail. Problem solving ability. Ability to plan, organize and direct the work of others. Ability to deal with multicultural contacts with sensitivity. Basic knowledge of immigration laws, regulations and procedures. Bi-lingual preferred. Basic computer skills. Ability to interpret electronic monitoring messages and daily summary reports. Ability to type thirty-five (35) words per minute to develop and maintain case records by performing data entry. United States citizenship required. Ability to pass a federal background check and obtain a suitability determination. Ability to work with computers and the necessary software typically used by the department. Must have lived in the U.S. three (3) of the last five (5) years (military and study abroad included). BI Incorporated Responsibilities Summary Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program's policies and procedures as defined by the Department of Homeland Security (DHS) contract. This position may serve as a team lead in a large ISAP office, a senior level Case Specialist. Primary Duties and Responsibilities Develops, implements, coordinates, reviews and updates case management and service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants face-to-face regularly as required by contractual obligations. Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records. May oversee the day-to-day activities of the Intensive Case Supervision Specialists if acting as a team lead. Maintains log of Intensive Case Supervision Specialists activities. Manages program participant violations, including no-shows and repeat violators. Prepares documentation to acquire Department of Homeland (DHS) direction and action if disciplinary measures are necessary. Administers Security Plan for a specific office, including daily operations, security contingencies, emergencies and mitigation plans, security of Company and DHS employees, clients and the general public. Performs daily security check of the office area. Ensures that all participant records are kept in locked files to maintain confidentiality. Prepares written reports for DHS as necessary. Reviews and approves program participants' service plans to ensure compliance with state requirements and contractual obligations. Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements. Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program. Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and the participants. Coordinates and facilitates translation services for ISAP participants, including emergency translation services. Provides ISAP participants with a list of community resources including, but not limited to, transportation, medical, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required. Supervises ISAP participants while in Company offices. Establishes schedules for ISAP participants that include, but are not limited to, recreation, life skills, chores, counseling as needed, group interaction, free time, religious services, visitation, immigration Court appearances, and access to legal services. Reviews service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations. Reports on program violations in a timely manner using established reporting parameters. Conducts home visits to verify ISAP participants' places of residence in compliance with contractual obligations. Performs emergency counseling for ISAP participants as needed. Conducts monthly audits of a specific office to ensure all program operations comply with the Quality Control Plan and contractual obligations. Prepares corrective action plans as necessary. Serves as the point of contact for DHS in the Program Manager's absence. Performs other duties as assigned. Pay Pay USD $22.04/Hr.
International Trading House seeks for: Japanese Speaking Departmental General Manager Business Intelligence Unit Salary: GBP130 - 180K + Car Allowance London: Hybrid MAIN PURPOSE OF JOB: The main purpose is to support regional business units, senior management and the global intelligence function by researching, analysing and reporting on economic and political issues which could impact business activities within the Europe region, in terms of both risks and opportunities, and providing relevant reports, briefings and information in accordance with the needs of stakeholders. POSITION IN ORGANISATION: Department General Manager (DGM) managing two members of staff in Brussels and two in London. This position reports to the Head of the Intelligence Group. SCOPE OF JOB: Monitor, research and analyse economic and political events and trends, including foreign affairs, within the EU and wider Europe region. Share intelligence regarding economic and political events and trends, as well as country risk issues with relevant stakeholders (regional business units, senior management and the global intelligence function) to facilitate business in the Europe region. Collaborate with relevant departments of Tokyo HQ and other 'global intelligence' teams around the world, including the Middle East and Washington. Develop and coordinate an information network with external entities such as think-tanks, universities, governmental institutions and embassies within the Europe region to facilitate business activities. Attend external seminars or symposiums across the region to collect information and develop an information network. Visit countries throughout the Europe region and beyond to collect information and extend the company's information gathering network. Manage and help to develop the potential of the department in Brussels and London. DIMENSIONS AND LIMITS OF AUTHORITY: Consistent with a DGM position. QUALIFICATIONS/SKILLS/PERSONAL QUALITIES: Qualifications: Master's Degree or above in an Economics or International Relations related field. Skills: Bilingual in written and spoken English and Japanese. Excellent communication, collaboration and networking skills at all levels. Good level of economic, political, international relations and business analytical skills. Excellent written and oral presentation skills. Logical and critical thinking skills. Budgeting and/or cost control experience. Personal qualities/Attributes: Self-driven and proactive. Comfortable and competent in dealing with senior management and with public speaking. Able to travel regularly within the Europe region or other regions and engage with a wide range of business stakeholders. Be a trusted mentor and manager to the team members, including Senior Analysts. EXPERIENCE: Significant experience working at a senior level in a think-tank or research department, such as in a global industrial or financial institution. Experience writing analytical research reports. Experience managing a team/department.
Feb 12, 2025
Full time
International Trading House seeks for: Japanese Speaking Departmental General Manager Business Intelligence Unit Salary: GBP130 - 180K + Car Allowance London: Hybrid MAIN PURPOSE OF JOB: The main purpose is to support regional business units, senior management and the global intelligence function by researching, analysing and reporting on economic and political issues which could impact business activities within the Europe region, in terms of both risks and opportunities, and providing relevant reports, briefings and information in accordance with the needs of stakeholders. POSITION IN ORGANISATION: Department General Manager (DGM) managing two members of staff in Brussels and two in London. This position reports to the Head of the Intelligence Group. SCOPE OF JOB: Monitor, research and analyse economic and political events and trends, including foreign affairs, within the EU and wider Europe region. Share intelligence regarding economic and political events and trends, as well as country risk issues with relevant stakeholders (regional business units, senior management and the global intelligence function) to facilitate business in the Europe region. Collaborate with relevant departments of Tokyo HQ and other 'global intelligence' teams around the world, including the Middle East and Washington. Develop and coordinate an information network with external entities such as think-tanks, universities, governmental institutions and embassies within the Europe region to facilitate business activities. Attend external seminars or symposiums across the region to collect information and develop an information network. Visit countries throughout the Europe region and beyond to collect information and extend the company's information gathering network. Manage and help to develop the potential of the department in Brussels and London. DIMENSIONS AND LIMITS OF AUTHORITY: Consistent with a DGM position. QUALIFICATIONS/SKILLS/PERSONAL QUALITIES: Qualifications: Master's Degree or above in an Economics or International Relations related field. Skills: Bilingual in written and spoken English and Japanese. Excellent communication, collaboration and networking skills at all levels. Good level of economic, political, international relations and business analytical skills. Excellent written and oral presentation skills. Logical and critical thinking skills. Budgeting and/or cost control experience. Personal qualities/Attributes: Self-driven and proactive. Comfortable and competent in dealing with senior management and with public speaking. Able to travel regularly within the Europe region or other regions and engage with a wide range of business stakeholders. Be a trusted mentor and manager to the team members, including Senior Analysts. EXPERIENCE: Significant experience working at a senior level in a think-tank or research department, such as in a global industrial or financial institution. Experience writing analytical research reports. Experience managing a team/department.
A wonderful opportunity to join Les Petites Etoiles bilingual nurseries in the opening of our brand new setting in West Hampstead. 38 hours per week 7 weeks paid holiday leave per year Our staff are hugely important to us and we will be looking for an inspiring manager with experience that can lead with a big heart. Our new nursery opened in September 2021 for 24 children from 8 months to 2,5 years. We intend to open our Montessori classroom in 2022 which will bring the total to 40 children. Knowledge of French is not a requirement for this position. All our staff speak English. Children and young people should never experience abuse of any kind We have a responsibility to promote the welfare of all children and young people, to keep them safe and to practise in a way that protects them. All references will be thoroughly checked and we will apply for a DBS update service as well as a DBS equivalent from any country the applicant was in prior to the UK and within the last 5 years. Responsible for: Overall responsibility for the nursery, legal responsibility for Health & Safety &the EYFS welfare requirement (the Nominated person), all staff, communications with parents, implementing and leading on policies & procedures. You will see below that the manager list of responsibilities does not include a group of key children. This role essentially does not involve working directly with the children. Below are various areas of responsibility with examples of key duties (this list is not exhaustive)Parents as partners The parents of the child we caring for are our customers. Many have questions, some need a lot of reassurance, all of them are to be respected and listened to. A fantastic manager earns their trust. Childcare happens in partnership with the parents and is responsive to their needs & expectations. Examples: · Showing potential new parents around the nursery and answering their questions · The manager has ultimate responsible for talking to parents from when children first arrive/settle with us to when they leave · The manager dealswith queries and solves problems for parents where appropriate · Preparing and sending a newsletter every 2 months for the parents Leadership of the team: A team needs a leader who will guide them and help them. As a manager you will help the team deliver consistently outstanding childcare. A great manager helps bring out the best in people. Examples: · To be a Line Manager and provide support and supervision to all other members of staff, junior staff and volunteers. Carrying out regular staff supervision and recording as appropriate, as well as conducting twice yearly appraisals. · To guide the nursery practitioners to follow best-practice and our policies · To check the planning and delivery of a curriculum suitable to meet the needs of children aged 1 to 5 years old (from age 2 in Mars Montessori), and helping the team find time for weekly planning meetings and non-contact time · Recognising the strengths of each member of staff and explaining their areas for improvement. · To ensure the vision and the mission statement of the nursery are met Excellent Organisation A nursery thrives on great organisation. The organisation of the manager makes all the difference. This ensures everything important is achieved on time, and in the correct way. Examples: · The manager must ensure they have a reasonable knowledge and understanding of current relevant legislation in relation to childcare. · To ensure the nursery, staff, policies & procedures comply with OFSTED & other statutory requirements. · Ensuring our menus are followed, and that any nutritional, religious or dietary needs are met and allergies carefully controlled. · The planning and filing ofrelevant records including the keeping of children's personal details for emergency purposes, the keeping of an accident record file, attendance register, outings records file, medicine records file, and any other mandatory records including receiving and noting fees and invoices to parents. · Ensuring the SEF is completed annually and filed online with Ofsted · Updating the register and other spreadsheets to assist with bills to parents · Many other general administrative tasks ranging from paying cheques into the bank account, dealing with all telephone calls, ordering supplies & food, filing bills, maintenance of employees or student files, Health & Safety including: risk-assessments, fire drills records, food temperature records, first aid box, and conducting the fire drill · Completing the standard monthly action plan, and also devising and following-up new action plans as required · A key responsibility is ensuring the nursery operates at our target occupancy. · Any other administrative duties, as required by the needs of the Nursery Ensuring safeguarding & welfare Nothing can be more important than keeping the children safe. Examples: · Ensuring our safeguarding policy is followed: our policy is never to have only one member of staff alone with the children in a room/space - reminding everyone and making certain that there are always two people in the room with children at all times, and that no mobile phones are used at any time. · Conduct (or supervise a delegated) daily Risk Assessment, as well as various other assessments at various intervals. · Overseeing the planning and delivery of relevant records and profile reports in relation to children's individual progress. Ensuring that regular termly meetings are arranged with parents to deliver a written profile report to the parentin which both the Manager and key person are to be present. Reports are to be signed and filed. Children and young people should never experience abuse of any kind We have a responsibility to promote the welfare of all children and young people, to keep them safe and to practise in a way that protects them. All references will be thoroughly checked and we will apply for a DBS update service as well as a DBS equivalent from any country the applicant was in prior to the UK and within the last 5 years. We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Dec 01, 2021
Full time
A wonderful opportunity to join Les Petites Etoiles bilingual nurseries in the opening of our brand new setting in West Hampstead. 38 hours per week 7 weeks paid holiday leave per year Our staff are hugely important to us and we will be looking for an inspiring manager with experience that can lead with a big heart. Our new nursery opened in September 2021 for 24 children from 8 months to 2,5 years. We intend to open our Montessori classroom in 2022 which will bring the total to 40 children. Knowledge of French is not a requirement for this position. All our staff speak English. Children and young people should never experience abuse of any kind We have a responsibility to promote the welfare of all children and young people, to keep them safe and to practise in a way that protects them. All references will be thoroughly checked and we will apply for a DBS update service as well as a DBS equivalent from any country the applicant was in prior to the UK and within the last 5 years. Responsible for: Overall responsibility for the nursery, legal responsibility for Health & Safety &the EYFS welfare requirement (the Nominated person), all staff, communications with parents, implementing and leading on policies & procedures. You will see below that the manager list of responsibilities does not include a group of key children. This role essentially does not involve working directly with the children. Below are various areas of responsibility with examples of key duties (this list is not exhaustive)Parents as partners The parents of the child we caring for are our customers. Many have questions, some need a lot of reassurance, all of them are to be respected and listened to. A fantastic manager earns their trust. Childcare happens in partnership with the parents and is responsive to their needs & expectations. Examples: · Showing potential new parents around the nursery and answering their questions · The manager has ultimate responsible for talking to parents from when children first arrive/settle with us to when they leave · The manager dealswith queries and solves problems for parents where appropriate · Preparing and sending a newsletter every 2 months for the parents Leadership of the team: A team needs a leader who will guide them and help them. As a manager you will help the team deliver consistently outstanding childcare. A great manager helps bring out the best in people. Examples: · To be a Line Manager and provide support and supervision to all other members of staff, junior staff and volunteers. Carrying out regular staff supervision and recording as appropriate, as well as conducting twice yearly appraisals. · To guide the nursery practitioners to follow best-practice and our policies · To check the planning and delivery of a curriculum suitable to meet the needs of children aged 1 to 5 years old (from age 2 in Mars Montessori), and helping the team find time for weekly planning meetings and non-contact time · Recognising the strengths of each member of staff and explaining their areas for improvement. · To ensure the vision and the mission statement of the nursery are met Excellent Organisation A nursery thrives on great organisation. The organisation of the manager makes all the difference. This ensures everything important is achieved on time, and in the correct way. Examples: · The manager must ensure they have a reasonable knowledge and understanding of current relevant legislation in relation to childcare. · To ensure the nursery, staff, policies & procedures comply with OFSTED & other statutory requirements. · Ensuring our menus are followed, and that any nutritional, religious or dietary needs are met and allergies carefully controlled. · The planning and filing ofrelevant records including the keeping of children's personal details for emergency purposes, the keeping of an accident record file, attendance register, outings records file, medicine records file, and any other mandatory records including receiving and noting fees and invoices to parents. · Ensuring the SEF is completed annually and filed online with Ofsted · Updating the register and other spreadsheets to assist with bills to parents · Many other general administrative tasks ranging from paying cheques into the bank account, dealing with all telephone calls, ordering supplies & food, filing bills, maintenance of employees or student files, Health & Safety including: risk-assessments, fire drills records, food temperature records, first aid box, and conducting the fire drill · Completing the standard monthly action plan, and also devising and following-up new action plans as required · A key responsibility is ensuring the nursery operates at our target occupancy. · Any other administrative duties, as required by the needs of the Nursery Ensuring safeguarding & welfare Nothing can be more important than keeping the children safe. Examples: · Ensuring our safeguarding policy is followed: our policy is never to have only one member of staff alone with the children in a room/space - reminding everyone and making certain that there are always two people in the room with children at all times, and that no mobile phones are used at any time. · Conduct (or supervise a delegated) daily Risk Assessment, as well as various other assessments at various intervals. · Overseeing the planning and delivery of relevant records and profile reports in relation to children's individual progress. Ensuring that regular termly meetings are arranged with parents to deliver a written profile report to the parentin which both the Manager and key person are to be present. Reports are to be signed and filed. Children and young people should never experience abuse of any kind We have a responsibility to promote the welfare of all children and young people, to keep them safe and to practise in a way that protects them. All references will be thoroughly checked and we will apply for a DBS update service as well as a DBS equivalent from any country the applicant was in prior to the UK and within the last 5 years. We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
