HCM and MIS Provisioning Technical Business Analyst Reports to: Senior IT and Systems Project Manager Location: Currently operating hybrid working in our West London Office Contract: FTC (6 months) Pattern: Full Time (standard hours 9am - 5.30pm) Salary: £40,000 to £50,000 (depending on experience) Ark is implementing Midland HR's iTrent as our new Human Capital Management (HCM) and payroll system, replacing Cezanne and integrating with Microsoft Entra and Bromcom. We are seeking a Technical Business Analyst to support the integration of iTrent into Ark's infrastructure, with a focus on identity provisioning, system decommissioning, and ensuring accurate data flows across systems. Another key part of this role will involve supporting the integration between iTrent and Bromcom, ensuring that staff records are created accurately and that key data is written back to Bromcom to maintain consistency across systems. This will require a detailed understanding of data dependencies, user lifecycle events, and how these systems interact within Ark's broader technical architecture. You will work closely with the Project Manager, IT, HR, and school stakeholders to: Redevelop, document and implement staff onboarding and offboarding request workflows. Manage a smooth and secure transition. Maintain continuity of service across systems during the rollout. The HCM and MIS Provisioning Technical Business Analyst will report into the Senior IT and Systems Project Manager. This role is currently operating hybrid working in our West London Office on a fixed term basis working full time. Key Responsibilities: Define and document the preferred approach to identity provisioning using iTrent and Microsoft Entra. Ensure new provisioning processes include all necessary data to support downstream systems, particularly Bromcom. Collaborate with IT and People teams to align provisioning with Ark's infrastructure and security standards. Support the decommissioning of legacy systems (Cezanne and Bromcom as legacy systems and Salamander as the integration service) Responsible for data quality checks and correction of data during migration Update and maintain system interface maps and data flow documentation. Contribute to the Transition to Service document and handover to the support teams. Key Requirements: Right to work in the UK This post is subject to an enhanced DBS check The role will be office and home based, with a requirement for the role to be either onsite at a school or in the office 2 to 3 times a week. BSc Business Analysis certification or equivalent (desirable). Microsoft Certified: Identity and Access Administrator Associate (desirable). Benefits: 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years' service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays Full office closure between Christmas and New Year As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to. Depending on your role you may also be entitled to LGPS which is a defined benefit scheme where you contribute a percentage based on how much you earn (as do we) in exchange for a guaranteed amount in your pension pot every year Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests About Us: Ark is an education charity that exists to make sure that all children, regardless of their background, have access to a great education and real choices in life. Our network of 39 schools reaches traditionally underserved communities in Birmingham, Hastings, London and Portsmouth. We educate 30,000 pupils and have nearly 3,000 teaching staff across our network. We also incubate and scale innovative ventures, which we roll out beyond our network of schools for the benefit of teachers, pupils and the education system as a whole. Current Ventures include Ark Curriculum Plus, which equips teachers with the subject expertise needed to ensure students succeed, and Ark Start, a growing chain of nurseries offering affordable, high-quality early years education. Recently, Ark moved to new offices at EdCity - a unique not-for-profit development in West London, in partnership with Hammersmith & Fulham council. EdCity is designed to bring mission-aligned organisations together to focus on improving the lives of children, especially through education. It offers leased offices, a range of venues for training and events, and an innovation hub for the education sector to connect, collaborate and learn together. Diversity and Inclusion: We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link . Safeguarding Statement: Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link .
Jun 28, 2025
Full time
HCM and MIS Provisioning Technical Business Analyst Reports to: Senior IT and Systems Project Manager Location: Currently operating hybrid working in our West London Office Contract: FTC (6 months) Pattern: Full Time (standard hours 9am - 5.30pm) Salary: £40,000 to £50,000 (depending on experience) Ark is implementing Midland HR's iTrent as our new Human Capital Management (HCM) and payroll system, replacing Cezanne and integrating with Microsoft Entra and Bromcom. We are seeking a Technical Business Analyst to support the integration of iTrent into Ark's infrastructure, with a focus on identity provisioning, system decommissioning, and ensuring accurate data flows across systems. Another key part of this role will involve supporting the integration between iTrent and Bromcom, ensuring that staff records are created accurately and that key data is written back to Bromcom to maintain consistency across systems. This will require a detailed understanding of data dependencies, user lifecycle events, and how these systems interact within Ark's broader technical architecture. You will work closely with the Project Manager, IT, HR, and school stakeholders to: Redevelop, document and implement staff onboarding and offboarding request workflows. Manage a smooth and secure transition. Maintain continuity of service across systems during the rollout. The HCM and MIS Provisioning Technical Business Analyst will report into the Senior IT and Systems Project Manager. This role is currently operating hybrid working in our West London Office on a fixed term basis working full time. Key Responsibilities: Define and document the preferred approach to identity provisioning using iTrent and Microsoft Entra. Ensure new provisioning processes include all necessary data to support downstream systems, particularly Bromcom. Collaborate with IT and People teams to align provisioning with Ark's infrastructure and security standards. Support the decommissioning of legacy systems (Cezanne and Bromcom as legacy systems and Salamander as the integration service) Responsible for data quality checks and correction of data during migration Update and maintain system interface maps and data flow documentation. Contribute to the Transition to Service document and handover to the support teams. Key Requirements: Right to work in the UK This post is subject to an enhanced DBS check The role will be office and home based, with a requirement for the role to be either onsite at a school or in the office 2 to 3 times a week. BSc Business Analysis certification or equivalent (desirable). Microsoft Certified: Identity and Access Administrator Associate (desirable). Benefits: 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years' service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays Full office closure between Christmas and New Year As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to. Depending on your role you may also be entitled to LGPS which is a defined benefit scheme where you contribute a percentage based on how much you earn (as do we) in exchange for a guaranteed amount in your pension pot every year Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests About Us: Ark is an education charity that exists to make sure that all children, regardless of their background, have access to a great education and real choices in life. Our network of 39 schools reaches traditionally underserved communities in Birmingham, Hastings, London and Portsmouth. We educate 30,000 pupils and have nearly 3,000 teaching staff across our network. We also incubate and scale innovative ventures, which we roll out beyond our network of schools for the benefit of teachers, pupils and the education system as a whole. Current Ventures include Ark Curriculum Plus, which equips teachers with the subject expertise needed to ensure students succeed, and Ark Start, a growing chain of nurseries offering affordable, high-quality early years education. Recently, Ark moved to new offices at EdCity - a unique not-for-profit development in West London, in partnership with Hammersmith & Fulham council. EdCity is designed to bring mission-aligned organisations together to focus on improving the lives of children, especially through education. It offers leased offices, a range of venues for training and events, and an innovation hub for the education sector to connect, collaborate and learn together. Diversity and Inclusion: We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link . Safeguarding Statement: Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link .
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Senior Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £10m to £50m range. KEY ACCOUNTABILITIES Commission Management, to include: Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects Advising clients on feasibility studies Advising clients on their procurement options Managing the estimating and cost planning stages, including presenting the final cost plan to the client Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Leading bid submissions Identifying ways in which cost management procedures, templates and products can be improved Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Lead in the support, development, and mentorship of junior staff members Management of projects on D365 REPORTING Depending upon context, a Senior Cost Manager is likely to report to an Associate Director, Project Director or Director. KEY PERFORMANCE INDICATORS A Senior Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Have achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Ability to delegate tasks to junior team to assist in their technical development Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Jun 28, 2025
Full time
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Senior Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £10m to £50m range. KEY ACCOUNTABILITIES Commission Management, to include: Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects Advising clients on feasibility studies Advising clients on their procurement options Managing the estimating and cost planning stages, including presenting the final cost plan to the client Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Leading bid submissions Identifying ways in which cost management procedures, templates and products can be improved Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Lead in the support, development, and mentorship of junior staff members Management of projects on D365 REPORTING Depending upon context, a Senior Cost Manager is likely to report to an Associate Director, Project Director or Director. KEY PERFORMANCE INDICATORS A Senior Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Have achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Ability to delegate tasks to junior team to assist in their technical development Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description Turner & Townsend is a global professional services company with over 10,000 people in 50 countries. Collaborating with our clients across real estate, infrastructure and natural resources sectors, we specialise in major programmes, programme management, cost and commercial management, net zero and digital solutions. We are passionate about making the difference, transforming performance for a green, inclusive and productive world. As well as helping organisations deliver and integrate new assets as quickly and efficiently as possible, we help set the asset strategies that support their corporate objectives. We also work with our clients to create safe and comfortable environments which are inexpensive to maintain, sustainable and practical to conduct business from. OUR CORE VALUES We love a challenge We are stronger together We bring out the best in everyone To support and progress our values, we: Developed a market leading suite of bespoke digital tools to deliver our market leading cost management services: The Hive Are a champion of a diverse workforce and culture Offer role development and advancement opportunities Set out our NewLeaf strategy, commitment to social value and environmental issues Provide opportunities for professional development (working with industry leading professionals, RICS Chartership development support, NEC accreditation) Offer a level of independence with multidisciplinary collaboration and support where needed We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. We believe that everyone should pursue their passions and provide a real opportunity for this; whether you join one of our sports teams, social networks or bring a new interest to your colleagues. MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £5m to £10m range. KEY ACCOUNTABILITIES Commission Management, to include: Assisting on feasibility studies and writing procurement reports Estimating and cost planning to include producing and presenting the final cost plan, utilising the relevant cost management tools and services utilising The Hive Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Assisting in the production of bid documentation Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Assist in the support, development, and mentorship of junior staff members REPORTING Depending upon context, a Cost Manager is likely to report to a Senior Cost Manager, or Associate Director. KEY PERFORMANCE INDICATORS A Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Working towards or recently achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Jun 28, 2025
Full time
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description Turner & Townsend is a global professional services company with over 10,000 people in 50 countries. Collaborating with our clients across real estate, infrastructure and natural resources sectors, we specialise in major programmes, programme management, cost and commercial management, net zero and digital solutions. We are passionate about making the difference, transforming performance for a green, inclusive and productive world. As well as helping organisations deliver and integrate new assets as quickly and efficiently as possible, we help set the asset strategies that support their corporate objectives. We also work with our clients to create safe and comfortable environments which are inexpensive to maintain, sustainable and practical to conduct business from. OUR CORE VALUES We love a challenge We are stronger together We bring out the best in everyone To support and progress our values, we: Developed a market leading suite of bespoke digital tools to deliver our market leading cost management services: The Hive Are a champion of a diverse workforce and culture Offer role development and advancement opportunities Set out our NewLeaf strategy, commitment to social value and environmental issues Provide opportunities for professional development (working with industry leading professionals, RICS Chartership development support, NEC accreditation) Offer a level of independence with multidisciplinary collaboration and support where needed We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. We believe that everyone should pursue their passions and provide a real opportunity for this; whether you join one of our sports teams, social networks or bring a new interest to your colleagues. MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £5m to £10m range. KEY ACCOUNTABILITIES Commission Management, to include: Assisting on feasibility studies and writing procurement reports Estimating and cost planning to include producing and presenting the final cost plan, utilising the relevant cost management tools and services utilising The Hive Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Assisting in the production of bid documentation Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Assist in the support, development, and mentorship of junior staff members REPORTING Depending upon context, a Cost Manager is likely to report to a Senior Cost Manager, or Associate Director. KEY PERFORMANCE INDICATORS A Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Working towards or recently achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £10m to £50m range. KEY ACCOUNTABILITIES Commission Management, to include: Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects Advising clients on feasibility studies Advising clients on their procurement options Managing the estimating and cost planning stages, including presenting the final cost plan to the client Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Leading bid submissions Identifying ways in which cost management procedures, templates and products can be improved Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Lead in the support, development, and mentorship of junior staff members Management of projects on D365 REPORTING Depending upon context, a Cost Manager is likely to report to an Associate Director, Project Director or Director. KEY PERFORMANCE INDICATORS A Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained The Candidate We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Have achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Ability to delegate tasks to junior team to assist in their technical development Qualifications Good knowledge of construction methods and procurement routes/ Sound knowledge of various forms of contract (JCT/NEC). Excellent measurement and cost planning expertise including use of NRM. Commercially astute with demonstrable negotiation and communication skills. Team oriented. A proven track record of delivering high quality cost management / quantity surveying services across the full project lifecycle Ideally professionally qualified (RICS or similar) Degree or HNC level qualification Ability to successfully manage and prioritise more than one project at a time. Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Jun 28, 2025
Full time
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £10m to £50m range. KEY ACCOUNTABILITIES Commission Management, to include: Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects Advising clients on feasibility studies Advising clients on their procurement options Managing the estimating and cost planning stages, including presenting the final cost plan to the client Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Leading bid submissions Identifying ways in which cost management procedures, templates and products can be improved Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Lead in the support, development, and mentorship of junior staff members Management of projects on D365 REPORTING Depending upon context, a Cost Manager is likely to report to an Associate Director, Project Director or Director. KEY PERFORMANCE INDICATORS A Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained The Candidate We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Have achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Ability to delegate tasks to junior team to assist in their technical development Qualifications Good knowledge of construction methods and procurement routes/ Sound knowledge of various forms of contract (JCT/NEC). Excellent measurement and cost planning expertise including use of NRM. Commercially astute with demonstrable negotiation and communication skills. Team oriented. A proven track record of delivering high quality cost management / quantity surveying services across the full project lifecycle Ideally professionally qualified (RICS or similar) Degree or HNC level qualification Ability to successfully manage and prioritise more than one project at a time. Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £5m to £10m range. KEY ACCOUNTABILITIES Commission Management, to include: Assisting on feasibility studies and writing procurement reports Estimating and cost planning to include producing and presenting the final cost plan, utilising the relevant cost management tools and services utilising The Hive Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Assisting in the production of bid documentation Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Assist in the support, development, and mentorship of junior staff members REPORTING Depending upon context, a Cost Manager is likely to report to a Senior Cost Manager, or Associate Director. KEY PERFORMANCE INDICATORS A Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained The Candidate We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Working towards or recently achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure TURNER & TOWNSEND: We actively encourage applications from all sectors of the community. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications Experience and Skills A proven track record of delivering high quality cost management / quantity surveying services across the full project lifecycle Professionally qualified (RICS or similar) Degree or HNC level qualification Company Values Statement: We endeavour to create a work environment that reflects the culture of the company, and we encourage every member of our staff to embrace our commitment to be: Professional, Quality Driven, Goal Orientated, Customer Focused, Continuously Improving, Flexible, Open & Integrated. Company Vision: To become the leading global provider of professional services to the natural resources, infrastructure and property markets, rewarded for the value we create. Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Jun 28, 2025
Full time
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £5m to £10m range. KEY ACCOUNTABILITIES Commission Management, to include: Assisting on feasibility studies and writing procurement reports Estimating and cost planning to include producing and presenting the final cost plan, utilising the relevant cost management tools and services utilising The Hive Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Assisting in the production of bid documentation Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Assist in the support, development, and mentorship of junior staff members REPORTING Depending upon context, a Cost Manager is likely to report to a Senior Cost Manager, or Associate Director. KEY PERFORMANCE INDICATORS A Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained The Candidate We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Working towards or recently achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure TURNER & TOWNSEND: We actively encourage applications from all sectors of the community. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications Experience and Skills A proven track record of delivering high quality cost management / quantity surveying services across the full project lifecycle Professionally qualified (RICS or similar) Degree or HNC level qualification Company Values Statement: We endeavour to create a work environment that reflects the culture of the company, and we encourage every member of our staff to embrace our commitment to be: Professional, Quality Driven, Goal Orientated, Customer Focused, Continuously Improving, Flexible, Open & Integrated. Company Vision: To become the leading global provider of professional services to the natural resources, infrastructure and property markets, rewarded for the value we create. Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description Turner & Townsend is a global professional services company with over 10,000 people in 50 countries. Collaborating with our clients across real estate, infrastructure and natural resources sectors, we specialise in major programmes, programme management, cost and commercial management, net zero and digital solutions. We are passionate about making the difference, transforming performance for a green, inclusive and productive world. As well as helping organisations deliver and integrate new assets as quickly and efficiently as possible, we help set the asset strategies that support their corporate objectives. We also work with our clients to create safe and comfortable environments which are inexpensive to maintain, sustainable and practical to conduct business from. OUR CORE VALUES We love a challenge We are stronger together We bring out the best in everyone To support and progress our values, we: Developed a market leading suite of bespoke digital tools to deliver our market leading cost management services: The Hive Are a champion of a diverse workforce and culture Offer role development and advancement opportunities Set out our NewLeaf strategy, commitment to social value and environmental issues Provide opportunities for professional development (working with industry leading professionals, RICS Chartership development support, NEC accreditation) Offer a level of independence with multidisciplinary collaboration and support where needed We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. We believe that everyone should pursue their passions and provide a real opportunity for this; whether you join one of our sports teams, social networks or bring a new interest to your colleagues. MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Senior Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £10m to £50m range. KEY ACCOUNTABILITIES Commission Management, to include: Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects Advising clients on feasibility studies Advising clients on their procurement options Managing the estimating and cost planning stages, including presenting the final cost plan to the client Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Leading bid submissions Identifying ways in which cost management procedures, templates and products can be improved Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Lead in the support, development, and mentorship of junior staff members Management of projects on D365 REPORTING Depending upon context, a Senior Cost Manager is likely to report to an Associate Director, Project Director or Director. KEY PERFORMANCE INDICATORS A Senior Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Have achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Ability to delegate tasks to junior team to assist in their technical development Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend . click apply for full job details
Jun 28, 2025
Full time
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description Turner & Townsend is a global professional services company with over 10,000 people in 50 countries. Collaborating with our clients across real estate, infrastructure and natural resources sectors, we specialise in major programmes, programme management, cost and commercial management, net zero and digital solutions. We are passionate about making the difference, transforming performance for a green, inclusive and productive world. As well as helping organisations deliver and integrate new assets as quickly and efficiently as possible, we help set the asset strategies that support their corporate objectives. We also work with our clients to create safe and comfortable environments which are inexpensive to maintain, sustainable and practical to conduct business from. OUR CORE VALUES We love a challenge We are stronger together We bring out the best in everyone To support and progress our values, we: Developed a market leading suite of bespoke digital tools to deliver our market leading cost management services: The Hive Are a champion of a diverse workforce and culture Offer role development and advancement opportunities Set out our NewLeaf strategy, commitment to social value and environmental issues Provide opportunities for professional development (working with industry leading professionals, RICS Chartership development support, NEC accreditation) Offer a level of independence with multidisciplinary collaboration and support where needed We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. We believe that everyone should pursue their passions and provide a real opportunity for this; whether you join one of our sports teams, social networks or bring a new interest to your colleagues. MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Senior Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £10m to £50m range. KEY ACCOUNTABILITIES Commission Management, to include: Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects Advising clients on feasibility studies Advising clients on their procurement options Managing the estimating and cost planning stages, including presenting the final cost plan to the client Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Leading bid submissions Identifying ways in which cost management procedures, templates and products can be improved Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Lead in the support, development, and mentorship of junior staff members Management of projects on D365 REPORTING Depending upon context, a Senior Cost Manager is likely to report to an Associate Director, Project Director or Director. KEY PERFORMANCE INDICATORS A Senior Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Have achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Ability to delegate tasks to junior team to assist in their technical development Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend . click apply for full job details
Senior Salesforce Administrator - Salesforce CPQ Focus Hybrid - London or Ipswich (UK-based candidates only) Full-Time Permanent £55,000 - £65,000 DOE + benefits We are working with a fast-scaling, tech-driven organisation seeking a Senior Salesforce Administrator to take full ownership of their evolving Salesforce ecosystem. This is a high-impact role where you'll lead administration, optimisation, and innovation across Salesforce and its integrated tools, with a key focus on Salesforce CPQ. Key Responsibilities Lead Salesforce platform administration: users, roles, permissions, security Manage third-party integrations (e.g., Precursive, Ironclad, Account Engagement) Build and maintain custom reports and dashboards for leadership insight Own all Salesforce CPQ configurations - product/price rules, guided selling, contracts Drive continuous improvement through audits, automation, and data quality checks Define and track critical KPIs like pipeline, conversion, and quote velocity Maintain documentation, manage sandbox testing, and support release cycles Lead requirements gathering, user training, and stakeholder workshops Represent Salesforce within centres of excellence and change advisory boards Requirements : Strong understanding of Salesforce core features: Flows, Lightning, Roles, Data Modelling Hands-on experience with Salesforce CPQ Skilled at translating business needs into technical solutions Experience with payments tech or APIs is a plus Salesforce Admin certification (ADM 201) is preferred Additional certifications (CPQ Specialist, Platform App Builder) are highly desirable UK-based with the ability to travel to London or Ipswich offices occasionally Ready to take full ownership of a dynamic Salesforce environment with strong CPQ responsibility? Apply today to join a collaborative, high-growth business where your expertise truly makes an impact
Jun 28, 2025
Full time
Senior Salesforce Administrator - Salesforce CPQ Focus Hybrid - London or Ipswich (UK-based candidates only) Full-Time Permanent £55,000 - £65,000 DOE + benefits We are working with a fast-scaling, tech-driven organisation seeking a Senior Salesforce Administrator to take full ownership of their evolving Salesforce ecosystem. This is a high-impact role where you'll lead administration, optimisation, and innovation across Salesforce and its integrated tools, with a key focus on Salesforce CPQ. Key Responsibilities Lead Salesforce platform administration: users, roles, permissions, security Manage third-party integrations (e.g., Precursive, Ironclad, Account Engagement) Build and maintain custom reports and dashboards for leadership insight Own all Salesforce CPQ configurations - product/price rules, guided selling, contracts Drive continuous improvement through audits, automation, and data quality checks Define and track critical KPIs like pipeline, conversion, and quote velocity Maintain documentation, manage sandbox testing, and support release cycles Lead requirements gathering, user training, and stakeholder workshops Represent Salesforce within centres of excellence and change advisory boards Requirements : Strong understanding of Salesforce core features: Flows, Lightning, Roles, Data Modelling Hands-on experience with Salesforce CPQ Skilled at translating business needs into technical solutions Experience with payments tech or APIs is a plus Salesforce Admin certification (ADM 201) is preferred Additional certifications (CPQ Specialist, Platform App Builder) are highly desirable UK-based with the ability to travel to London or Ipswich offices occasionally Ready to take full ownership of a dynamic Salesforce environment with strong CPQ responsibility? Apply today to join a collaborative, high-growth business where your expertise truly makes an impact
In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home. Location: Hybrid working in Bristol (occasional visits to other sites) with possible 24/7 call out when on rota Security Clearance: Eligible for DV Clearance About the role: Our cross-domain services are used in high-profile government organisations. The demand for these services continues to grow in both scope and scale. We are seeking an experienced Site Reliability Engineer to help satisfy that demand. As an SRE you will be responsible for ensuring the availability, performance and cost effectiveness of these services. You will be working with multiple feature development teams and the BAU/Support team to define and evolve our cloud & on-prem infrastructure & delivery pipelines, improving system observability, demonstrating performance and capacity improvements and proactively identifying and mitigating reliability risks. Key Responsibilities of the Site Reliability Engineer: Collaborate with Software Engineers to improve reliability and performance in their subsystems Partner with System Administrators in automating toil and eliminating alerts Evolve observability and monitoring capabilities to identify and solve problems before they impact the business Support development environments to help us achieve our delivery and quality goals Research and evaluate technologies, tools and services to influence buy-vs-build decisions Develop expertise in diverse technical and business domains Expand your knowledge of the technical stacks used Skills & Experience Required: Experience using modern configuration management tools (such as Ansible, Chef or similar) Experience working with Terraform Experience working with docker containers & container orchestration tools (such as Kubernetes, OpenShift or Docker Swarm) Experience both using and maintaining CI / CD tools (such as Jenkins or similar) Experience with monitoring tools such as InfluxDB, Prometheus or Grafana. Experience of event-driven integration with MQ messaging (RabbitMQ or similar AMQP solution) Good understanding of relational databases and SQL Linux command line, administration and shell scripting Working knowledge of network security protocols Experience using, developing with and maintaining cloud hosting services (ideally AWS EC2, RDS, S3, Lambda) Industry experience writing well-tested code in one of our platform languages (Java, Go, Python or similar) Knowledge of cross domain principles & technologies Experience of working in a service management environment Practical applications of using observability patterns in previous systems Creating and monitoring system availability metrics and using those to drive work that reduces downtime There are many great reasons to join our team! Pension Plan Secure your future with our competitive pension plan that offers an 8% employer contribution. Private Medical Healthcare Your health and well-being are our top priorities. Enjoy comprehensive private medical healthcare, which includes dental and optical care for you and your family. Learning and Development Your career is in your hands. We empower you to take charge of your own development, giving you the autonomy to shape your growth. To support this, everyone receives an annual training budget of £1,000. Flexible Working We understand the importance of balancing work and life. Flexibility is not just a policy for us; it is part of our culture. We are passionate about helping you seamlessly integrate work with your home life. Electric Vehicle Scheme Drive sustainability forward with our electric vehicle leasing scheme. You can take advantage of this initiative through a convenient salary sacrifice program. Holidays Enjoy annual leave of 25 days, plus bank holidays, allowing you to recharge and spend time on what matters most. Team Events We love celebrating our achievements! In addition to our quarterly meetings, you can look forward to our Christmas and summer parties-opportunities to relax, reflect, and have fun as a team. Additional Benefits We provide life assurance for your peace of mind and a cycle-to-work scheme to support your health and sustainability goals. Further Information: To meet the security requirements of certain clients and industries we serve, any job offer will be contingent upon the successful completion of a security screening process. At TwinStream, we take pride in being an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment where all individuals are valued and respected. We welcome applications from qualified candidates regardless of race, religion, disability, age, sexual orientation, or gender. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf
Jun 28, 2025
Full time
In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home. Location: Hybrid working in Bristol (occasional visits to other sites) with possible 24/7 call out when on rota Security Clearance: Eligible for DV Clearance About the role: Our cross-domain services are used in high-profile government organisations. The demand for these services continues to grow in both scope and scale. We are seeking an experienced Site Reliability Engineer to help satisfy that demand. As an SRE you will be responsible for ensuring the availability, performance and cost effectiveness of these services. You will be working with multiple feature development teams and the BAU/Support team to define and evolve our cloud & on-prem infrastructure & delivery pipelines, improving system observability, demonstrating performance and capacity improvements and proactively identifying and mitigating reliability risks. Key Responsibilities of the Site Reliability Engineer: Collaborate with Software Engineers to improve reliability and performance in their subsystems Partner with System Administrators in automating toil and eliminating alerts Evolve observability and monitoring capabilities to identify and solve problems before they impact the business Support development environments to help us achieve our delivery and quality goals Research and evaluate technologies, tools and services to influence buy-vs-build decisions Develop expertise in diverse technical and business domains Expand your knowledge of the technical stacks used Skills & Experience Required: Experience using modern configuration management tools (such as Ansible, Chef or similar) Experience working with Terraform Experience working with docker containers & container orchestration tools (such as Kubernetes, OpenShift or Docker Swarm) Experience both using and maintaining CI / CD tools (such as Jenkins or similar) Experience with monitoring tools such as InfluxDB, Prometheus or Grafana. Experience of event-driven integration with MQ messaging (RabbitMQ or similar AMQP solution) Good understanding of relational databases and SQL Linux command line, administration and shell scripting Working knowledge of network security protocols Experience using, developing with and maintaining cloud hosting services (ideally AWS EC2, RDS, S3, Lambda) Industry experience writing well-tested code in one of our platform languages (Java, Go, Python or similar) Knowledge of cross domain principles & technologies Experience of working in a service management environment Practical applications of using observability patterns in previous systems Creating and monitoring system availability metrics and using those to drive work that reduces downtime There are many great reasons to join our team! Pension Plan Secure your future with our competitive pension plan that offers an 8% employer contribution. Private Medical Healthcare Your health and well-being are our top priorities. Enjoy comprehensive private medical healthcare, which includes dental and optical care for you and your family. Learning and Development Your career is in your hands. We empower you to take charge of your own development, giving you the autonomy to shape your growth. To support this, everyone receives an annual training budget of £1,000. Flexible Working We understand the importance of balancing work and life. Flexibility is not just a policy for us; it is part of our culture. We are passionate about helping you seamlessly integrate work with your home life. Electric Vehicle Scheme Drive sustainability forward with our electric vehicle leasing scheme. You can take advantage of this initiative through a convenient salary sacrifice program. Holidays Enjoy annual leave of 25 days, plus bank holidays, allowing you to recharge and spend time on what matters most. Team Events We love celebrating our achievements! In addition to our quarterly meetings, you can look forward to our Christmas and summer parties-opportunities to relax, reflect, and have fun as a team. Additional Benefits We provide life assurance for your peace of mind and a cycle-to-work scheme to support your health and sustainability goals. Further Information: To meet the security requirements of certain clients and industries we serve, any job offer will be contingent upon the successful completion of a security screening process. At TwinStream, we take pride in being an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment where all individuals are valued and respected. We welcome applications from qualified candidates regardless of race, religion, disability, age, sexual orientation, or gender. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf
Centre Administrator The MLA Center Administrator is a full-time, seasonal position (mid-June until mid-August) with MLA , which is the trade name for Go Languages Worldwide ltd in the UK and Study World Corp. in the US. As the Center Administrator, you would work under the direct supervision of the Center Director. You will be responsible for all logistics including finances of an MLA center. This position will reside on campus and monitor the safety and well-being of international high school students attending our cultural immersion program. Position Overview Responsible for all logistics and financing Reports to Centre Director Employment from end of June - beginning of August 6 working days per week 1 day off per week Required Skills Positive outlook Enthusiasm Excellent organization skills Ability to work long hours in a high-pressure environment Proficient with Microsoft Office suite, especially Excel Company For almost 50 years, MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world. Company Mission Statement MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion. LOCATIONS University of Surrey (Other locations we operate: University of Reading, Kings College, Roehampton University,Brunel University, Dulwich College, University of Wales Trinity Saint David, Moulton College, University of Portsmouth, Heriot-Watt University, University of Worcester, The Duke of York's Royal Military School) DATES June 19, 2025 - August 15, 2025 Contract dates may vary to meet the needs of the program SCHEDULE As an Centre Admin, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. For example, you may be scheduled for a morning and afternoon shift one day, and an afternoon and evening shift the next. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Required Knowledge, Skills and Experience The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead's values and model those values to your team, university staff, attraction vendors and clients. Additional required skills include: Financial background in managing a budget, recording expenses, and maintaining accurate records Excellent communication (verbal and written) Attention to detail Self-motivation Ability to establish excellent relationships with our clients, specifically the Group Leaders Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests Additional preferred qualifications: Associate's or Bachelor's Degree Prior work experience as a manager Prior experience overseeing a strict operating budget First Aid certification Key Position Accountabilities Pre-Program Attend all required, paid training/induction meetings prior to the start of a session Review itineraries and become knowledgeable about all aspects of the program Complete any required training sessions/courses as directed Become familiar with the mlaEasy Center Management software Management of the Center Assist in maintaining a clean, organized, and professional Center Office Attend all meetings with Group Leaders in support of the Center Director Attend regular meetings with Campus Partners which may include Conference Services, Dining Services, and Public Safety to record minutes Welfare & Safeguarding Support the Center Director in establishing and effectively communicating to staff and guests site-specific emergency evacuation and preparedness plans Maintain 24-hour on-call emergency assistance for the Center Address any guest or staff concerns and properly document and report concerns Be aware of any specific safeguarding needs of minors (those under the age of 18) Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively Company Quality Performance Participate in a comprehensive Center induction to all new guests within 24-hours of arrival Attend the Group Leader meeting within 24-hours of arrival Confirm the student and Group Leader handbooks are available and the contents are being adhered to Follow-up with staff to verify all guest inquiries are handled promptly and effectively Program Set-Up Oversee the staff with the preparation of the site to include the set-up of the Center Office Assist with the set-up of student rooms by distributing linen, arranging furniture, and preparing keys Conduct guest room inspections to verify the rooms are clean and up to the standards of MLA Ensure a correct rooming list has been provided to the Center in accordance with the Center contract Administrative Duties Maintain the Master Center Excel file with detailed housing, dining, and facilities usage Collect and catalog all receipts for purchases made by the staff Manage the Center petty cash and participate in weekly audits by the Center Director Manage the distribution and reconciliation of staff meal cards Assist the Activity Manager with the booking and confirming of extra excursions Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners Administer the collection and distribution of the student passports and security deposits Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary Attend regular staff meetings to maintain good communication and positive morale Participate in the end-of-program staff evaluations and program report Provide daily maintenance on the Center Notice Board to ensure accuracy and clear communication Liaising Develop a good business relationship with the college/university to ensure the contract is being applied properly Assist the Center Director to ensure grievance and disciplinary procedures are adhered to Provide support for all direct reports and subordinates when necessary Maintain regular communication with the COO and/or the Head Office Use company-provided communication channels for all business correspondences including company email and phone Develop and maintain open lines of communication with Group Leaders Support MLA Center Administrators at other centers when required Off-Campus Excursions Ensure receipts are collected for all purchases made on/for excursions Assist the Activity Manager to confirm all contracts and payments have been made to vendors On-Campus Activities Maintain a visible presence at the Center Make regular visits to the dining hall during mealtimes to interact with the guests and confirm operations are running smoothly Ensure receipts are collected for all purchases made for on-campus activities Residence Hall Supervision Support the Night Guardian in the event any issues arise requiring that more than one person be present Apply fines to guests for damages to residence halls and/or campus property Compensation The Centre Admin is compensated as a weekly salary commensurate with the successful candidate's education and experience. Starting salary is from GBP 550per week (+ Holiday Pay 12.07%). The Centre Adminwill also receive complimentary room and full board as part of their compensation package. MLA Reputation and Code of Conduct To actively support MLA in its mission to provide quality learning To provide courses that will challenge the students (realise their potential) and work together to reach their academic targets and support them To comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate manner To be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possible Develop a good rapport with the students and Group Leaders and avoid absences as much as possible . click apply for full job details
Jun 28, 2025
Full time
Centre Administrator The MLA Center Administrator is a full-time, seasonal position (mid-June until mid-August) with MLA , which is the trade name for Go Languages Worldwide ltd in the UK and Study World Corp. in the US. As the Center Administrator, you would work under the direct supervision of the Center Director. You will be responsible for all logistics including finances of an MLA center. This position will reside on campus and monitor the safety and well-being of international high school students attending our cultural immersion program. Position Overview Responsible for all logistics and financing Reports to Centre Director Employment from end of June - beginning of August 6 working days per week 1 day off per week Required Skills Positive outlook Enthusiasm Excellent organization skills Ability to work long hours in a high-pressure environment Proficient with Microsoft Office suite, especially Excel Company For almost 50 years, MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world. Company Mission Statement MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion. LOCATIONS University of Surrey (Other locations we operate: University of Reading, Kings College, Roehampton University,Brunel University, Dulwich College, University of Wales Trinity Saint David, Moulton College, University of Portsmouth, Heriot-Watt University, University of Worcester, The Duke of York's Royal Military School) DATES June 19, 2025 - August 15, 2025 Contract dates may vary to meet the needs of the program SCHEDULE As an Centre Admin, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. For example, you may be scheduled for a morning and afternoon shift one day, and an afternoon and evening shift the next. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Required Knowledge, Skills and Experience The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead's values and model those values to your team, university staff, attraction vendors and clients. Additional required skills include: Financial background in managing a budget, recording expenses, and maintaining accurate records Excellent communication (verbal and written) Attention to detail Self-motivation Ability to establish excellent relationships with our clients, specifically the Group Leaders Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests Additional preferred qualifications: Associate's or Bachelor's Degree Prior work experience as a manager Prior experience overseeing a strict operating budget First Aid certification Key Position Accountabilities Pre-Program Attend all required, paid training/induction meetings prior to the start of a session Review itineraries and become knowledgeable about all aspects of the program Complete any required training sessions/courses as directed Become familiar with the mlaEasy Center Management software Management of the Center Assist in maintaining a clean, organized, and professional Center Office Attend all meetings with Group Leaders in support of the Center Director Attend regular meetings with Campus Partners which may include Conference Services, Dining Services, and Public Safety to record minutes Welfare & Safeguarding Support the Center Director in establishing and effectively communicating to staff and guests site-specific emergency evacuation and preparedness plans Maintain 24-hour on-call emergency assistance for the Center Address any guest or staff concerns and properly document and report concerns Be aware of any specific safeguarding needs of minors (those under the age of 18) Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively Company Quality Performance Participate in a comprehensive Center induction to all new guests within 24-hours of arrival Attend the Group Leader meeting within 24-hours of arrival Confirm the student and Group Leader handbooks are available and the contents are being adhered to Follow-up with staff to verify all guest inquiries are handled promptly and effectively Program Set-Up Oversee the staff with the preparation of the site to include the set-up of the Center Office Assist with the set-up of student rooms by distributing linen, arranging furniture, and preparing keys Conduct guest room inspections to verify the rooms are clean and up to the standards of MLA Ensure a correct rooming list has been provided to the Center in accordance with the Center contract Administrative Duties Maintain the Master Center Excel file with detailed housing, dining, and facilities usage Collect and catalog all receipts for purchases made by the staff Manage the Center petty cash and participate in weekly audits by the Center Director Manage the distribution and reconciliation of staff meal cards Assist the Activity Manager with the booking and confirming of extra excursions Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners Administer the collection and distribution of the student passports and security deposits Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary Attend regular staff meetings to maintain good communication and positive morale Participate in the end-of-program staff evaluations and program report Provide daily maintenance on the Center Notice Board to ensure accuracy and clear communication Liaising Develop a good business relationship with the college/university to ensure the contract is being applied properly Assist the Center Director to ensure grievance and disciplinary procedures are adhered to Provide support for all direct reports and subordinates when necessary Maintain regular communication with the COO and/or the Head Office Use company-provided communication channels for all business correspondences including company email and phone Develop and maintain open lines of communication with Group Leaders Support MLA Center Administrators at other centers when required Off-Campus Excursions Ensure receipts are collected for all purchases made on/for excursions Assist the Activity Manager to confirm all contracts and payments have been made to vendors On-Campus Activities Maintain a visible presence at the Center Make regular visits to the dining hall during mealtimes to interact with the guests and confirm operations are running smoothly Ensure receipts are collected for all purchases made for on-campus activities Residence Hall Supervision Support the Night Guardian in the event any issues arise requiring that more than one person be present Apply fines to guests for damages to residence halls and/or campus property Compensation The Centre Admin is compensated as a weekly salary commensurate with the successful candidate's education and experience. Starting salary is from GBP 550per week (+ Holiday Pay 12.07%). The Centre Adminwill also receive complimentary room and full board as part of their compensation package. MLA Reputation and Code of Conduct To actively support MLA in its mission to provide quality learning To provide courses that will challenge the students (realise their potential) and work together to reach their academic targets and support them To comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate manner To be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possible Develop a good rapport with the students and Group Leaders and avoid absences as much as possible . click apply for full job details
Amazon's Global Risk Management & Claims team is seeking a highly skilled and detail-oriented Senior Risk Analyst with a background in logistics, supply chain, and data analytics. The ideal candidate will possess an in-depth understanding of insurance claims processes, global cargo regulations, and risk management in transportation. As a Senior Risk Analyst, you will partner with our Third-Party Administrator (TPA) to ensure compliance through audits and key performance indicators (KPIs) for cargo claims. You'll develop and validate metrics, review benchmarking data, and communicate with internal stakeholders through business reviews. In this individual contributor role, you'll lead innovation initiatives, measure results, and champion Amazon's Leadership Principles among external partners. Key job responsibilities Develop program metrics, KPIs, and benchmarking that will track the global cargo claims program Reporting business metrics to internal teams and discussing program progression and goals Collaborating with the TPA to improve SOPs and CSI compliance, enhancing the overall claim experience Meeting regularly with TPA and business-level leadership to discuss metrics and increase collaboration Partnering with the TPA to promote accountability and innovation A day in the life In this role, the Senior Risk Analyst will partner with key stakeholders to dive deep into business challenges and loss trends, aiming to improve the claims process and enhance claims recovery. The ideal candidate will cultivate partnerships across various transportation organizations to gather business requirements, develop metrics and reporting, establish key performance indicators for third-party vendors, and deliver actionable insights to mitigate financial and operational risks. This individual should be customer-obsessed, both internally and externally, and will work backwards from the customer's needs to meet business objectives. BASIC QUALIFICATIONS Bachelor's degree or equivalent 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience Experience handling confidential information PREFERRED QUALIFICATIONS 5+ years of program requirements definition and data and metrics leveraging to drive improvements experience Professional auditing qualification, or similar risk or compliance credentials Experience with SQL and Excel Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Jun 27, 2025
Full time
Amazon's Global Risk Management & Claims team is seeking a highly skilled and detail-oriented Senior Risk Analyst with a background in logistics, supply chain, and data analytics. The ideal candidate will possess an in-depth understanding of insurance claims processes, global cargo regulations, and risk management in transportation. As a Senior Risk Analyst, you will partner with our Third-Party Administrator (TPA) to ensure compliance through audits and key performance indicators (KPIs) for cargo claims. You'll develop and validate metrics, review benchmarking data, and communicate with internal stakeholders through business reviews. In this individual contributor role, you'll lead innovation initiatives, measure results, and champion Amazon's Leadership Principles among external partners. Key job responsibilities Develop program metrics, KPIs, and benchmarking that will track the global cargo claims program Reporting business metrics to internal teams and discussing program progression and goals Collaborating with the TPA to improve SOPs and CSI compliance, enhancing the overall claim experience Meeting regularly with TPA and business-level leadership to discuss metrics and increase collaboration Partnering with the TPA to promote accountability and innovation A day in the life In this role, the Senior Risk Analyst will partner with key stakeholders to dive deep into business challenges and loss trends, aiming to improve the claims process and enhance claims recovery. The ideal candidate will cultivate partnerships across various transportation organizations to gather business requirements, develop metrics and reporting, establish key performance indicators for third-party vendors, and deliver actionable insights to mitigate financial and operational risks. This individual should be customer-obsessed, both internally and externally, and will work backwards from the customer's needs to meet business objectives. BASIC QUALIFICATIONS Bachelor's degree or equivalent 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience Experience handling confidential information PREFERRED QUALIFICATIONS 5+ years of program requirements definition and data and metrics leveraging to drive improvements experience Professional auditing qualification, or similar risk or compliance credentials Experience with SQL and Excel Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Sollers Consulting is more than a consultancy and software integrator. As a company founded in 2000, our mission has been to transform the financial & insurance industries by helping them adapt to new technologies. The power of collaboration and the limitless potential of Sollers people are at the root of our success. We strive to be the best at what we do, both in the eyes of our team and our customers. We put people at the heart of every project. Join us and make Sollers be driven by you! About Pricing: In the insurance industry, pricing has become a key differentiator for gaining market share and maintaining profitability. Success depends not only on access to data, but also on the ability to act quickly in response to shifting market conditions. At Sollers, the mission of the Pricing Competency is to provide insurers with the tools and capabilities they need to develop precise and flexible tariffs, optimize their pricing strategies, and give pricing teams the independence to implement changes without relying on internal IT teams. About the role. You will: Own the market success of the Pricing Competency by defining and executing its strategic direction Drive sales and business development: identify client needs, shape compelling offerings, and convert opportunities into long-term engagements with both new and existing customers Act as a trusted advisor: support clients in defining pricing strategies, optimizing processes, implementing modern pricing tools, and building or migrating tariffs Collaborate with external partners to evaluate potential system provider partnerships Participate in the full agile development lifecycle while working closely with international clients Coach and mentor: act as a Pricing Guru, build internal talent, support knowledge sharing, and raise awareness of the Pricing Competency mission across the organization Work directly with clients as an active member of agile project teams About the requirements. You need: A proven track record of consulting and delivering pricing-related services to insurance companies At least 3 years of experience as a Business Development Manager or in a role responsible for sales results in IT Deep understanding of insurance products, especially pricing models in both retail and commercial lines An actuarial license and hands-on experience in building tariffs using modern pricing platforms (strong advantage) Excellent interpersonal and communication skills Strong analytical and problem-solving abilities Ability to work both independently and as part of a Product Team Excellent verbal and written English skills (C1 level or higher) Demonstrated leadership and team management experience Strong organizational and project management skills Adaptability in dynamic and fast-changing environments About the wishes. Nice to haves: Experience building and leading pricing teams Familiarity with leading pricing platforms (e.g., Earnix, Radar Live, Hyperexponential, Quantee) Experience mentoring team members and supporting professional growth An existing network of contacts within Actuarial and Underwriting departments of insurers Hands-on team management experience with a strong sense of accountability for results Fluency in French or German Background in consulting, implementation, or IT firms, especially in insurance or bancassurance About our promises. We can offer: Flexible working hours and a hybrid home office model (2-3 times per week in the office) as work-life balance is crucial at Sollers. A chance to be promoted twice a year and a clearly defined career path with salary forecast. Opportunities for growth with a training budget that you can use for courses and conferences. We also provide access to an online training platform and co-fund language classes. An internal coach to guide you through the onboarding, further training and career opportunities, plus a budget to be used for your lunches together. A chance to for the planet and the community as part of Sollers Change Makers - our volunteering program. Lots of teambuilding activities, trips, hobby groups and cultural events to create a company powered by teamwork. Probably all the benefits you can think of! Our team is the heart of our company. That's why we make Sollers an excellent place to work, where employees feel welcome and comfortable. Recruitment process CV Evaluation Interviews Welcome on board! Tips & Tricks Daria, Senior Consultant My top 3 tips for an interview at Sollers are: Prepare well! Before the interview and tests, I solved some brain teasers and practiced how to present my knowledge and experience. Share your questions and thinking! When solving brain teasers & analytical questions I shared my assumptions & thoughts with the recruiter. Know the business! Get familiar with Sollers, the industry and business partners. After working in the finance industry for over a decade and already gathering knowledge in the area of IT projects, it was clear to me where to head next. So when I started as a Senior Analyst at Sollers in mid 2020, I was looking forward to dive deeper into the world of IT and project management. My main assignment is at one of the biggest German insurers where I'm supporting the digital transformation. What I probably appreciate most at Sollers is being surrounded by competent and motivated people. A lot of frequent knowledge exchange and the possibility to take active parts in projects helps you to grow steadily. And a transparent path of promotion let's you build your own career. Contact Us Do you have additional questions regarding our recruitment process or our company? Write to us and we will be happy to answer them. E-mail Where do you apply to Additional information How did you find out about the vacancy Years of total experience on similar positions 0 - 2 years 3 - 5 years 6 - 10 years 11 - 20 years 20+ years Attach your CV (Optional) If you want to share other files with us (cover letter, references), please attach them below I consent to the processing of my personal data contained in the recruitment documents (in particular documents provided by me, such as CV and cover letter) by the personal data administrator, Sollers Consulting and by other capital-related companies, in order to conduct recruitment processes - in accordance with generally applicable law, including in particular the provisions of the Regulation of the European Parliament of 27th April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (GDPR), as well as in accordance with the relevant provisions of Polish legislation. I consent to the processing of my personal data contained in the recruitment documents (in particular documents provided by me, such as CV and cover letter) by the personal data administrator, Sollers Consulting and by other capital-related companies, in order to conduct future recruitment processes. The scope and nature of this role will align with the description provided in the job posting. The position offered to successful candidates will correspond to the appropriate grade within the company structure, appropriate to relevant experience.
Jun 27, 2025
Full time
Sollers Consulting is more than a consultancy and software integrator. As a company founded in 2000, our mission has been to transform the financial & insurance industries by helping them adapt to new technologies. The power of collaboration and the limitless potential of Sollers people are at the root of our success. We strive to be the best at what we do, both in the eyes of our team and our customers. We put people at the heart of every project. Join us and make Sollers be driven by you! About Pricing: In the insurance industry, pricing has become a key differentiator for gaining market share and maintaining profitability. Success depends not only on access to data, but also on the ability to act quickly in response to shifting market conditions. At Sollers, the mission of the Pricing Competency is to provide insurers with the tools and capabilities they need to develop precise and flexible tariffs, optimize their pricing strategies, and give pricing teams the independence to implement changes without relying on internal IT teams. About the role. You will: Own the market success of the Pricing Competency by defining and executing its strategic direction Drive sales and business development: identify client needs, shape compelling offerings, and convert opportunities into long-term engagements with both new and existing customers Act as a trusted advisor: support clients in defining pricing strategies, optimizing processes, implementing modern pricing tools, and building or migrating tariffs Collaborate with external partners to evaluate potential system provider partnerships Participate in the full agile development lifecycle while working closely with international clients Coach and mentor: act as a Pricing Guru, build internal talent, support knowledge sharing, and raise awareness of the Pricing Competency mission across the organization Work directly with clients as an active member of agile project teams About the requirements. You need: A proven track record of consulting and delivering pricing-related services to insurance companies At least 3 years of experience as a Business Development Manager or in a role responsible for sales results in IT Deep understanding of insurance products, especially pricing models in both retail and commercial lines An actuarial license and hands-on experience in building tariffs using modern pricing platforms (strong advantage) Excellent interpersonal and communication skills Strong analytical and problem-solving abilities Ability to work both independently and as part of a Product Team Excellent verbal and written English skills (C1 level or higher) Demonstrated leadership and team management experience Strong organizational and project management skills Adaptability in dynamic and fast-changing environments About the wishes. Nice to haves: Experience building and leading pricing teams Familiarity with leading pricing platforms (e.g., Earnix, Radar Live, Hyperexponential, Quantee) Experience mentoring team members and supporting professional growth An existing network of contacts within Actuarial and Underwriting departments of insurers Hands-on team management experience with a strong sense of accountability for results Fluency in French or German Background in consulting, implementation, or IT firms, especially in insurance or bancassurance About our promises. We can offer: Flexible working hours and a hybrid home office model (2-3 times per week in the office) as work-life balance is crucial at Sollers. A chance to be promoted twice a year and a clearly defined career path with salary forecast. Opportunities for growth with a training budget that you can use for courses and conferences. We also provide access to an online training platform and co-fund language classes. An internal coach to guide you through the onboarding, further training and career opportunities, plus a budget to be used for your lunches together. A chance to for the planet and the community as part of Sollers Change Makers - our volunteering program. Lots of teambuilding activities, trips, hobby groups and cultural events to create a company powered by teamwork. Probably all the benefits you can think of! Our team is the heart of our company. That's why we make Sollers an excellent place to work, where employees feel welcome and comfortable. Recruitment process CV Evaluation Interviews Welcome on board! Tips & Tricks Daria, Senior Consultant My top 3 tips for an interview at Sollers are: Prepare well! Before the interview and tests, I solved some brain teasers and practiced how to present my knowledge and experience. Share your questions and thinking! When solving brain teasers & analytical questions I shared my assumptions & thoughts with the recruiter. Know the business! Get familiar with Sollers, the industry and business partners. After working in the finance industry for over a decade and already gathering knowledge in the area of IT projects, it was clear to me where to head next. So when I started as a Senior Analyst at Sollers in mid 2020, I was looking forward to dive deeper into the world of IT and project management. My main assignment is at one of the biggest German insurers where I'm supporting the digital transformation. What I probably appreciate most at Sollers is being surrounded by competent and motivated people. A lot of frequent knowledge exchange and the possibility to take active parts in projects helps you to grow steadily. And a transparent path of promotion let's you build your own career. Contact Us Do you have additional questions regarding our recruitment process or our company? Write to us and we will be happy to answer them. E-mail Where do you apply to Additional information How did you find out about the vacancy Years of total experience on similar positions 0 - 2 years 3 - 5 years 6 - 10 years 11 - 20 years 20+ years Attach your CV (Optional) If you want to share other files with us (cover letter, references), please attach them below I consent to the processing of my personal data contained in the recruitment documents (in particular documents provided by me, such as CV and cover letter) by the personal data administrator, Sollers Consulting and by other capital-related companies, in order to conduct recruitment processes - in accordance with generally applicable law, including in particular the provisions of the Regulation of the European Parliament of 27th April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (GDPR), as well as in accordance with the relevant provisions of Polish legislation. I consent to the processing of my personal data contained in the recruitment documents (in particular documents provided by me, such as CV and cover letter) by the personal data administrator, Sollers Consulting and by other capital-related companies, in order to conduct future recruitment processes. The scope and nature of this role will align with the description provided in the job posting. The position offered to successful candidates will correspond to the appropriate grade within the company structure, appropriate to relevant experience.
Making days (and careers) brighter We're proud to be a global business. Our mission is simple: to make every day a little bit brighter for our wonderful customers, teams, and communities. We believe in being kind, generous, and honest. That's why, at the end of each night, we donate as much of our unsold food as possible to those who need it most. And why we support those experiencing homelessness through The Pret Foundation. Pret is also a place of opportunity, constantly creating. We're growing fast through franchise partnerships around the world, giving hardworking, passionate, and wonderful people the chance to shine. (Like you). We work with those who share our enthusiasm for our four values: Happy Teams, Happy Customers Amazing Standards Every Day Never Standing Still Doing The Right Thing Now, let's talk about you and the job A bit about the role We are seeking a detail-oriented and proactive Project Coordinator and Property Administrator to be an integral part of the property team. You will contribute to the effective day-to-day running of the business and the shaping of the new store opening strategy. The role will work closely with the Construction, Acquisitions, and Estates Teams to ensure projects are completed on time, within scope, and within budget. The magic you'll bring Excellent organisational skills and multitasking abilities Strong verbal and written communication skills Confidence in Excel, PowerPoint, and Word Problem-solving skills and a 'can-do' attitude Proactive with the ability to work with minimal supervision Ability to work to tight deadlines Key Responsibilities & the day-to-day Supporting the Construction team with project-related administration Raising, issuing, and receipting Purchase Orders, managing the cost reporting process, including project-specific reports and budget trackers Raising and tracking all Opex & Capex requests Understanding and working with Pret's NetSuite system alongside the Finance team to implement changes Adhering to Pret's financial processes and ensuring invoice accuracy by resolving errors Collaborating with the finance team on ad hoc requests such as Capital Allowances and closing POs Supporting the weekly payment run and managing contractor queries regarding payments Monitoring costs against budgets and alerting Property Directors of potential overspend Completing and organizing project-specific administration and filing Liaising with shop teams on refurbishment, furniture, and equipment projects Gathering information for onboarding new suppliers and raising supplier tickets Managing supplier CIS registration and PO deductions Participating in ad hoc projects within the wider team and business Pret Behaviours Passion Clear Communication Team Working Great Execution Open to Change One Pret Business Sense
Jun 27, 2025
Full time
Making days (and careers) brighter We're proud to be a global business. Our mission is simple: to make every day a little bit brighter for our wonderful customers, teams, and communities. We believe in being kind, generous, and honest. That's why, at the end of each night, we donate as much of our unsold food as possible to those who need it most. And why we support those experiencing homelessness through The Pret Foundation. Pret is also a place of opportunity, constantly creating. We're growing fast through franchise partnerships around the world, giving hardworking, passionate, and wonderful people the chance to shine. (Like you). We work with those who share our enthusiasm for our four values: Happy Teams, Happy Customers Amazing Standards Every Day Never Standing Still Doing The Right Thing Now, let's talk about you and the job A bit about the role We are seeking a detail-oriented and proactive Project Coordinator and Property Administrator to be an integral part of the property team. You will contribute to the effective day-to-day running of the business and the shaping of the new store opening strategy. The role will work closely with the Construction, Acquisitions, and Estates Teams to ensure projects are completed on time, within scope, and within budget. The magic you'll bring Excellent organisational skills and multitasking abilities Strong verbal and written communication skills Confidence in Excel, PowerPoint, and Word Problem-solving skills and a 'can-do' attitude Proactive with the ability to work with minimal supervision Ability to work to tight deadlines Key Responsibilities & the day-to-day Supporting the Construction team with project-related administration Raising, issuing, and receipting Purchase Orders, managing the cost reporting process, including project-specific reports and budget trackers Raising and tracking all Opex & Capex requests Understanding and working with Pret's NetSuite system alongside the Finance team to implement changes Adhering to Pret's financial processes and ensuring invoice accuracy by resolving errors Collaborating with the finance team on ad hoc requests such as Capital Allowances and closing POs Supporting the weekly payment run and managing contractor queries regarding payments Monitoring costs against budgets and alerting Property Directors of potential overspend Completing and organizing project-specific administration and filing Liaising with shop teams on refurbishment, furniture, and equipment projects Gathering information for onboarding new suppliers and raising supplier tickets Managing supplier CIS registration and PO deductions Participating in ad hoc projects within the wider team and business Pret Behaviours Passion Clear Communication Team Working Great Execution Open to Change One Pret Business Sense
Top of Form Join Our Team as a CRM Administrator! Are you a dynamic individual with a flair for customer service and a passion for technology? Our client, a leading organisation in the membership sector, is on the lookout for a dedicated CRM Administrator to join their team on a temporary basis in Holborn, London. If you're ready to make a difference and support members with their new single sign-on solution, we want to hear from you! Position Details: Contract Type: Temporary Contract Length: 2-4 weeks (Start date w/c 2nd June) Hourly Rate: £15 - £17 Working Pattern: 9am - 5pm (hybrid) Location: Just a 3-minute walk from Holborn train station! Key Responsibilities: As a CRM Administrator, you'll be the first point of contact for our members, guiding them through our new system. Your daily tasks will include: Answering phone and email inquiries to support members with the single sign-on solution. Assisting members in unlocking and accessing their accounts. Monitoring inboxes and phone lines to ensure seamless communication. Resetting member emails through our Salesforce CRM. What We're Looking For: To excel in this role, you should possess: Excellent Customer Service Skills: A friendly and approachable demeanour is essential! Confident IT Skills: A solid level of IT literacy to tackle various technical challenges. Can-Do Attitude: A proactive mindset to ensure member satisfaction. Troubleshooting Skills: Comfort in resolving technical issues with ease. Personable Communication: Ability to handle and de-escalate difficult conversations gracefully. Confident Communicator: Strong verbal and written skills for effective interaction via phone and email. Salesforce Experience: Previous experience with Salesforce administration is a bonus, but not mandatory! Why Join Us? Engaging Work Environment: Be part of a lively team where your contributions are valued! Location Perks: Enjoy the vibrant Camden area with easy access to public transport. Ready to Make an Impact? If you're enthusiastic about providing exceptional support and making a positive difference in our members' experiences, we encourage you to apply! Your skills and dedication can help shape the future of our client's membership services. How to Apply: If you meet the qualifications and are excited about this opportunity, please send your CV and a brief cover letter to us. We can't wait to see how you can contribute to our team! Join us in creating an exceptional experience for our members! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 27, 2025
Full time
Top of Form Join Our Team as a CRM Administrator! Are you a dynamic individual with a flair for customer service and a passion for technology? Our client, a leading organisation in the membership sector, is on the lookout for a dedicated CRM Administrator to join their team on a temporary basis in Holborn, London. If you're ready to make a difference and support members with their new single sign-on solution, we want to hear from you! Position Details: Contract Type: Temporary Contract Length: 2-4 weeks (Start date w/c 2nd June) Hourly Rate: £15 - £17 Working Pattern: 9am - 5pm (hybrid) Location: Just a 3-minute walk from Holborn train station! Key Responsibilities: As a CRM Administrator, you'll be the first point of contact for our members, guiding them through our new system. Your daily tasks will include: Answering phone and email inquiries to support members with the single sign-on solution. Assisting members in unlocking and accessing their accounts. Monitoring inboxes and phone lines to ensure seamless communication. Resetting member emails through our Salesforce CRM. What We're Looking For: To excel in this role, you should possess: Excellent Customer Service Skills: A friendly and approachable demeanour is essential! Confident IT Skills: A solid level of IT literacy to tackle various technical challenges. Can-Do Attitude: A proactive mindset to ensure member satisfaction. Troubleshooting Skills: Comfort in resolving technical issues with ease. Personable Communication: Ability to handle and de-escalate difficult conversations gracefully. Confident Communicator: Strong verbal and written skills for effective interaction via phone and email. Salesforce Experience: Previous experience with Salesforce administration is a bonus, but not mandatory! Why Join Us? Engaging Work Environment: Be part of a lively team where your contributions are valued! Location Perks: Enjoy the vibrant Camden area with easy access to public transport. Ready to Make an Impact? If you're enthusiastic about providing exceptional support and making a positive difference in our members' experiences, we encourage you to apply! Your skills and dedication can help shape the future of our client's membership services. How to Apply: If you meet the qualifications and are excited about this opportunity, please send your CV and a brief cover letter to us. We can't wait to see how you can contribute to our team! Join us in creating an exceptional experience for our members! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We often fill jobs before they're advertised, get an email as soon as we get a new job matching your search criteria. Are you a Salesforce CPQ expert looking for your next challenge? We're recruiting on behalf of our client, a leading Salesforce customer, who is seeking aSalesforce CPQ Specialistto join their team in London. This is an exciting opportunity to work on-sitefour days a weekin their London office, collaborating with talented professionals and driving innovation with their Salesforce system. Why Join Them? Expand your expertise in CPQ and Revenue Cloud. Be part of a forward-thinking team that values initiative and problem-solving. Opportunities to shape the future of the company's Salesforce implementation. Ready to take your career to the next level? Apply today to join this exciting opportunity where your skills will make a real impact! Responsibilities Key Responsibilities Lead best practices for Salesforce CPQ implementation and optimisation. Collaborate with stakeholders to understand business needs and configure solutions. Expand CPQ functionality into Revenue Cloud, ensuring seamless integration. Troubleshoot and resolve issues related to product rules, pricing strategies, and data flow. Support Sales Cloud and Service Cloud integrations to enhance business processes. Provide training and documentation for end-users and administrators. Skills The ideal candidate will be: Able to take initiative and work independently while delivering high-quality results. Capable of critical thinking and finding innovative solutions to complex challenges. Proficient in Salesforce CPQ, Sales Cloud, Service Cloud, and Revenue Cloud. Familiar with best practices for expanding CPQ functionality into Revenue Cloud. Strong understanding of sales processes, pricing models, and quoting workflows. Knowledge of Apex or declarative tools like Flow Builder is a plus but not essential. Experience Requirements Experienced in configuring bundles, pricing strategies, quote templates, and contract management within Salesforce CPQ. Qualifications Active Salesforce certifications (CPQ Specialist preferred).
Jun 27, 2025
Full time
We often fill jobs before they're advertised, get an email as soon as we get a new job matching your search criteria. Are you a Salesforce CPQ expert looking for your next challenge? We're recruiting on behalf of our client, a leading Salesforce customer, who is seeking aSalesforce CPQ Specialistto join their team in London. This is an exciting opportunity to work on-sitefour days a weekin their London office, collaborating with talented professionals and driving innovation with their Salesforce system. Why Join Them? Expand your expertise in CPQ and Revenue Cloud. Be part of a forward-thinking team that values initiative and problem-solving. Opportunities to shape the future of the company's Salesforce implementation. Ready to take your career to the next level? Apply today to join this exciting opportunity where your skills will make a real impact! Responsibilities Key Responsibilities Lead best practices for Salesforce CPQ implementation and optimisation. Collaborate with stakeholders to understand business needs and configure solutions. Expand CPQ functionality into Revenue Cloud, ensuring seamless integration. Troubleshoot and resolve issues related to product rules, pricing strategies, and data flow. Support Sales Cloud and Service Cloud integrations to enhance business processes. Provide training and documentation for end-users and administrators. Skills The ideal candidate will be: Able to take initiative and work independently while delivering high-quality results. Capable of critical thinking and finding innovative solutions to complex challenges. Proficient in Salesforce CPQ, Sales Cloud, Service Cloud, and Revenue Cloud. Familiar with best practices for expanding CPQ functionality into Revenue Cloud. Strong understanding of sales processes, pricing models, and quoting workflows. Knowledge of Apex or declarative tools like Flow Builder is a plus but not essential. Experience Requirements Experienced in configuring bundles, pricing strategies, quote templates, and contract management within Salesforce CPQ. Qualifications Active Salesforce certifications (CPQ Specialist preferred).
ONNEC Group is a leading independent technology partner and global integrator with over 30 years of experience and a team of 800+ global experts. We specialize in providing end-to-end connectivity solutions that propel organizations worldwide. Our services range from structured cabling to managed services, offering complete infrastructure solutions for business connectivity. We are a rapidly growing organization committed to creating a challenging, supportive, and satisfying work environment. ONNEC has achieved the Investors in Diversity Foundational Award for our dedication to equality, diversity, and inclusion. The Sales Support Administrator will play a crucial role in supporting ONNEC's sales team, ensuring smooth operations and efficient processes. This includes assisting the Sales Operations Manager with tasks related to Tender and Proposal preparation throughout the bid process, from initial stages to opportunity closure. Key Responsibilities: Order Processing: Accurately input sales orders into the ERP system promptly. Customer Relationship Management (CRM): Update customer and sales opportunity information, track inquiries, feedback, and sales progress, and maintain an accurate sales pipeline for forecasting. Sales Team Support & Process Compliance: Assist with administrative tasks, coordinate communication, help prepare bids, gather information from various teams, ensure timely proposal submission, organise meetings and training, review proposals for quality and compliance, enforce sales processes, and maintain professionalism and confidentiality. Document Management: Organise and maintain sales documents and proposals, keep the tender library organized and secure. Product Knowledge Support: Stay updated on company products, services, and market trends. Qualifications and Skills: Familiarity with CRM systems (e.g., Intact, Sage, Netsuite) Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Ability to produce high-quality proposals and presentations Strong organizational and interpersonal skills Excellent communication skills Ability to work under pressure and meet deadlines Flexible approach and ownership of tasks Enthusiastic, dynamic, and customer-focused personality Presentable with a confident manner Key Relationships: External: Clients, Suppliers, Manufacturers Success Metrics: Timely, high-quality tender documents Adherence to procedures and standards Compliance with data security and environmental policies If you possess the required skills and experience, click apply now to be considered for the Sales Support Administrator position. We look forward to hearing from you!
Jun 27, 2025
Full time
ONNEC Group is a leading independent technology partner and global integrator with over 30 years of experience and a team of 800+ global experts. We specialize in providing end-to-end connectivity solutions that propel organizations worldwide. Our services range from structured cabling to managed services, offering complete infrastructure solutions for business connectivity. We are a rapidly growing organization committed to creating a challenging, supportive, and satisfying work environment. ONNEC has achieved the Investors in Diversity Foundational Award for our dedication to equality, diversity, and inclusion. The Sales Support Administrator will play a crucial role in supporting ONNEC's sales team, ensuring smooth operations and efficient processes. This includes assisting the Sales Operations Manager with tasks related to Tender and Proposal preparation throughout the bid process, from initial stages to opportunity closure. Key Responsibilities: Order Processing: Accurately input sales orders into the ERP system promptly. Customer Relationship Management (CRM): Update customer and sales opportunity information, track inquiries, feedback, and sales progress, and maintain an accurate sales pipeline for forecasting. Sales Team Support & Process Compliance: Assist with administrative tasks, coordinate communication, help prepare bids, gather information from various teams, ensure timely proposal submission, organise meetings and training, review proposals for quality and compliance, enforce sales processes, and maintain professionalism and confidentiality. Document Management: Organise and maintain sales documents and proposals, keep the tender library organized and secure. Product Knowledge Support: Stay updated on company products, services, and market trends. Qualifications and Skills: Familiarity with CRM systems (e.g., Intact, Sage, Netsuite) Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Ability to produce high-quality proposals and presentations Strong organizational and interpersonal skills Excellent communication skills Ability to work under pressure and meet deadlines Flexible approach and ownership of tasks Enthusiastic, dynamic, and customer-focused personality Presentable with a confident manner Key Relationships: External: Clients, Suppliers, Manufacturers Success Metrics: Timely, high-quality tender documents Adherence to procedures and standards Compliance with data security and environmental policies If you possess the required skills and experience, click apply now to be considered for the Sales Support Administrator position. We look forward to hearing from you!
Membership Coordinator Membership Organisation Coventry-based Office: Mon-Thurs WFH: Fridays £30,000 Per Annum 12-Month Maternity Cover Start Date: 4th August 2025 Are you a highly organised, people-focused professional with strong leadership experience and a passion for delivering exceptional membership services? We are seeking a Membership Coordinator for a 12-month maternity cover role to oversee the membership offering. The Role You'll play a central role in delivering first-class service to members, leading the Membership Administrator, and driving operational excellence across key membership functions. This is a varied and rewarding position offering the opportunity to engage with senior stakeholders, manage high-quality communications, and maintain vital systems. Key Responsibilities Supervising and coaching a Membership Administrator Acting as first point of contact for member queries Managing onboarding for new and associate members Leading internal systems and platforms (CRM, CMS, IT liaison, website updates) Supporting communications, member benefits, and committee liaison Coordinating staff onboarding, health & safety, and wellbeing initiatives Managing data integrity, directories, and CRM updates Supporting leadership with member presentations and reports Helping deliver a high standard of administration across the team Person Specification Minimum 5 years' administrative experience Strong leadership and communication skills Proven ability to manage systems (CRM, CMS), with excellent IT literacy ttention to detail and a natural drive for process improvement Customer-first mindset and professional telephone manner Basic HTML knowledge desirable A team player with a hands-on, "can-do" attitude To apply to this role please send your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Jun 27, 2025
Full time
Membership Coordinator Membership Organisation Coventry-based Office: Mon-Thurs WFH: Fridays £30,000 Per Annum 12-Month Maternity Cover Start Date: 4th August 2025 Are you a highly organised, people-focused professional with strong leadership experience and a passion for delivering exceptional membership services? We are seeking a Membership Coordinator for a 12-month maternity cover role to oversee the membership offering. The Role You'll play a central role in delivering first-class service to members, leading the Membership Administrator, and driving operational excellence across key membership functions. This is a varied and rewarding position offering the opportunity to engage with senior stakeholders, manage high-quality communications, and maintain vital systems. Key Responsibilities Supervising and coaching a Membership Administrator Acting as first point of contact for member queries Managing onboarding for new and associate members Leading internal systems and platforms (CRM, CMS, IT liaison, website updates) Supporting communications, member benefits, and committee liaison Coordinating staff onboarding, health & safety, and wellbeing initiatives Managing data integrity, directories, and CRM updates Supporting leadership with member presentations and reports Helping deliver a high standard of administration across the team Person Specification Minimum 5 years' administrative experience Strong leadership and communication skills Proven ability to manage systems (CRM, CMS), with excellent IT literacy ttention to detail and a natural drive for process improvement Customer-first mindset and professional telephone manner Basic HTML knowledge desirable A team player with a hands-on, "can-do" attitude To apply to this role please send your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Job Title: Sales Administrator Department: Sales Operations Location: London (hybrid working - 3 days in office per week) About Bionic: We are Bionic, the UK's number one business comparison and switching service. It's our mission to make it radically easier to run a small business and earn the lifetime loyalty of British businesses.To do this, we combine world-class human service with smart technology and data. This means our tech-enabled experts can quickly match business owners with the best deals on their business essentials - energy, connectivity, insurance, and finance. We also partner with leading price comparison websites, including Compare the Market, MoneySuperMarket, Uswitch for Business, and About the Role: We are looking for a proactive and detail-focused Sales Administrator to join our Sales Operations team. You will be a vital link between our customers, internal teams, and external energy suppliers - ensuring that all post-sale processes are completed accurately, efficiently, and with excellent service. Your primary responsibility will be to manage the journey of each contract from sale to successful processing. From resolving queries and gathering missing information to coordinating with suppliers and updating internal systems, you will play a key role in delivering a smooth and efficient experience for our customers. Day-to-Day Responsibilities: Act as the main point of contact between customers and energy suppliers to ensure all contracts are processed correctly and without delay. Liaise with customers and suppliers to resolve any issues that arise during the switching process. Gather outstanding customer information required to finalise contracts and ensure accurate submissions. Coordinate supplier terminations and confirm that all necessary information is correctly captured in internal systems. Monitor and address outstanding contracts to keep records accurate and up to date. Identify and recommend process improvements to streamline workflows and enhance efficiency. Support internal teams with training and guidance to help reduce recurring administrative issues. Collaborate with teams across the business to ensure consistent performance and high-quality service delivery. What We're Looking For: Previous experience in a customer support, contract administration, or sales support role. Confident in resolving customer and supplier queries with professionalism and urgency. Strong multitasking and time management skills; able to prioritise effectively while maintaining attention to detail. Familiarity with contract management processes and an understanding of key contractual terms (desirable). A proactive, solutions-focused mindset with a history of driving continuous improvement. Comfortable working in fast-paced, target-driven environments. Proficient with CRM systems and Microsoft Office tools, especially Excel. The Team: This role sits within our Sales Operations department - a key part of the business that connects customers with suppliers to ensure every new contract is handled smoothly and efficiently. The team plays a central role in maintaining service quality and operational accuracy. About Bionic: Bionic has over 630 colleagues working across three office locations and four businesses; Bionic - London, Bionic Outbound - Luton, Think Business Loans - Chelmsford, and Smart - Field based agents. We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration. Benefits: We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks. Enhance your health & wellbeing Private healthcare cover Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies Eyecare scheme Taking time away from work ️ 25 days annual leave, increasing with tenure 1 paid family & religious day of leave per year - following successful probation period 1 paid charity volunteering day per year Option to buy/sell up to an additional 3 days leave per year Family matters: for the special moments Enhanced maternity, paternity or shared parental leave 2 days off for your wedding upon joining, and up to 5 days after 2 years' service Financial wellbeing Auto-enrolled salary sacrifice pension scheme Life assurance Season ticket Loans, salary advances & loans to buy/rent a home - based on tenure Cycle to work scheme Recognition Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition Long service awards
Jun 27, 2025
Full time
Job Title: Sales Administrator Department: Sales Operations Location: London (hybrid working - 3 days in office per week) About Bionic: We are Bionic, the UK's number one business comparison and switching service. It's our mission to make it radically easier to run a small business and earn the lifetime loyalty of British businesses.To do this, we combine world-class human service with smart technology and data. This means our tech-enabled experts can quickly match business owners with the best deals on their business essentials - energy, connectivity, insurance, and finance. We also partner with leading price comparison websites, including Compare the Market, MoneySuperMarket, Uswitch for Business, and About the Role: We are looking for a proactive and detail-focused Sales Administrator to join our Sales Operations team. You will be a vital link between our customers, internal teams, and external energy suppliers - ensuring that all post-sale processes are completed accurately, efficiently, and with excellent service. Your primary responsibility will be to manage the journey of each contract from sale to successful processing. From resolving queries and gathering missing information to coordinating with suppliers and updating internal systems, you will play a key role in delivering a smooth and efficient experience for our customers. Day-to-Day Responsibilities: Act as the main point of contact between customers and energy suppliers to ensure all contracts are processed correctly and without delay. Liaise with customers and suppliers to resolve any issues that arise during the switching process. Gather outstanding customer information required to finalise contracts and ensure accurate submissions. Coordinate supplier terminations and confirm that all necessary information is correctly captured in internal systems. Monitor and address outstanding contracts to keep records accurate and up to date. Identify and recommend process improvements to streamline workflows and enhance efficiency. Support internal teams with training and guidance to help reduce recurring administrative issues. Collaborate with teams across the business to ensure consistent performance and high-quality service delivery. What We're Looking For: Previous experience in a customer support, contract administration, or sales support role. Confident in resolving customer and supplier queries with professionalism and urgency. Strong multitasking and time management skills; able to prioritise effectively while maintaining attention to detail. Familiarity with contract management processes and an understanding of key contractual terms (desirable). A proactive, solutions-focused mindset with a history of driving continuous improvement. Comfortable working in fast-paced, target-driven environments. Proficient with CRM systems and Microsoft Office tools, especially Excel. The Team: This role sits within our Sales Operations department - a key part of the business that connects customers with suppliers to ensure every new contract is handled smoothly and efficiently. The team plays a central role in maintaining service quality and operational accuracy. About Bionic: Bionic has over 630 colleagues working across three office locations and four businesses; Bionic - London, Bionic Outbound - Luton, Think Business Loans - Chelmsford, and Smart - Field based agents. We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration. Benefits: We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks. Enhance your health & wellbeing Private healthcare cover Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies Eyecare scheme Taking time away from work ️ 25 days annual leave, increasing with tenure 1 paid family & religious day of leave per year - following successful probation period 1 paid charity volunteering day per year Option to buy/sell up to an additional 3 days leave per year Family matters: for the special moments Enhanced maternity, paternity or shared parental leave 2 days off for your wedding upon joining, and up to 5 days after 2 years' service Financial wellbeing Auto-enrolled salary sacrifice pension scheme Life assurance Season ticket Loans, salary advances & loans to buy/rent a home - based on tenure Cycle to work scheme Recognition Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition Long service awards
Client Manager Department: Sales Employment Type: Full Time Location: London Reporting To: Chief Revenue Officer Description At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Client Manager to join our sales team. The Client Manager is responsible for owning and developing strategic relationships with key customers, ensuring long-term account retention, growth, and value realisation. This role is pivotal in driving the adoption of Sabio's technology solutions, including cloud, digital, and managed services, by creating demand, closing deals, and delivering exceptional client engagement. Working cross-functionally, the Client Manager will proactively identify opportunities, manage the sales lifecycle, and maintain accurate forecasting to contribute to sustainable revenue growth. Key Responsibilities Pipeline Management: Build and maintain a healthy sales pipeline across all stages - early opportunity identification, proposal development, and closing - to ensure consistent quarterly performance. Client Retention: Develop and deepen trusted relationships at all levels within the client organisation to support contract renewals and long-term retention. Relationship Building: Actively grow stakeholder relationships, including executive sponsors, procurement, and vendor partners, expanding the network of influence within each account. Quarterly Sales Performance: Leverage the full portfolio of products and services (including cloud migrations, professional services, support, and managed services) to drive maximum gross profit and revenue contribution. Forecasting: Provide accurate and timely sales forecasts with clear visibility on deal status, aligned to monthly and quarterly expectations. Demand Generation: Use customer insight and market intelligence to proactively generate interest and create demand for Sabio's technology solutions. Proposals and Presentations: Collaborate with internal teams to deliver insight-led, customer-focused proposals and presentations that directly address client needs. Negotiation: Lead commercial negotiations, develop win strategies, and protect deal integrity while maximising value for both client and business. Planning and Governance: Create detailed account plans, sales forecasts, and quarterly business reviews to support strategic alignment and profit targets. Business Engagement: Actively participate in internal commercial meetings, provide input on pipeline and performance, and collaborate across teams to support broader business goals. Personal Development: Commit to continuous personal and professional growth through self-reflection, training, and development initiatives. CRM and Data Management: Maintain accurate and up-to-date client, contact, and opportunity information in Salesforce, ensuring data integrity for decision-making and reporting Skills Knowledge and Expertise Solid background in Communications, IT Account Management, or Contact Centre/Customer Experience technologies. Proven ability to sell into enterprise or strategic accounts, ideally within a services-led or technology environment. Experience working with complex sales cycles, long-term account plans, and multi-stakeholder engagements. Broad understanding of digital transformation, customer engagement platforms, cloud, AI, and managed service delivery. Strong commercial and financial acumen with a consultative approach to solution selling. Confident communicator, able to present technical solutions clearly to both technical and non-technical stakeholders. Strong interpersonal skills; comfortable influencing at senior levels and collaborating cross-functionally. High energy, proactive and target-driven with a customer-first mindset and entrepreneurial spirit. Exceptional written and verbal English communication skills. Strong capability with MS Office tools (Word, Excel, Outlook, PowerPoint) and Salesforce CRM. Technologies CRM systems (Salesforce required; knowledge of reporting and opportunity dashboards a plus). Contact Centre platforms (e.g. Genesys, NICE, Twilio, Five9, Avaya). Cloud infrastructure and platforms (e.g. AWS, Azure, Google Cloud Platform). Collaboration and communication tools (e.g. Microsoft Teams, Zoom). Business Intelligence and presentation tools (e.g. Power BI, Tableau). Exposure to CX, AI, Automation, and Digital technologies preferred. Qualifications Bachelor's degree in Business, Technology, or related field preferred. Equivalent experience in B2B technology sales or account management will be considered. Advanced understanding of commercial and contractual frameworks within enterprise accounts. Certifications Salesforce Administrator or equivalent CRM certification (preferred). Sales Methodology Certification (e.g. MEDDPICC, Challenger, SPIN Selling) advantageous. Relevant vendor certifications (e.g. Genesys, NICE, AWS, Azure) beneficial. Benefits This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company. Benefits may include: Pension Scheme Remote/Flexible work Life insurance Private health and dental care Cycle to work 28 days paid holiday a year- (this includes three Sabio days) LinkedIn Learning Plus many more! (Benefits are dependant on your base location.) The Small Print Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.
Jun 27, 2025
Full time
Client Manager Department: Sales Employment Type: Full Time Location: London Reporting To: Chief Revenue Officer Description At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Client Manager to join our sales team. The Client Manager is responsible for owning and developing strategic relationships with key customers, ensuring long-term account retention, growth, and value realisation. This role is pivotal in driving the adoption of Sabio's technology solutions, including cloud, digital, and managed services, by creating demand, closing deals, and delivering exceptional client engagement. Working cross-functionally, the Client Manager will proactively identify opportunities, manage the sales lifecycle, and maintain accurate forecasting to contribute to sustainable revenue growth. Key Responsibilities Pipeline Management: Build and maintain a healthy sales pipeline across all stages - early opportunity identification, proposal development, and closing - to ensure consistent quarterly performance. Client Retention: Develop and deepen trusted relationships at all levels within the client organisation to support contract renewals and long-term retention. Relationship Building: Actively grow stakeholder relationships, including executive sponsors, procurement, and vendor partners, expanding the network of influence within each account. Quarterly Sales Performance: Leverage the full portfolio of products and services (including cloud migrations, professional services, support, and managed services) to drive maximum gross profit and revenue contribution. Forecasting: Provide accurate and timely sales forecasts with clear visibility on deal status, aligned to monthly and quarterly expectations. Demand Generation: Use customer insight and market intelligence to proactively generate interest and create demand for Sabio's technology solutions. Proposals and Presentations: Collaborate with internal teams to deliver insight-led, customer-focused proposals and presentations that directly address client needs. Negotiation: Lead commercial negotiations, develop win strategies, and protect deal integrity while maximising value for both client and business. Planning and Governance: Create detailed account plans, sales forecasts, and quarterly business reviews to support strategic alignment and profit targets. Business Engagement: Actively participate in internal commercial meetings, provide input on pipeline and performance, and collaborate across teams to support broader business goals. Personal Development: Commit to continuous personal and professional growth through self-reflection, training, and development initiatives. CRM and Data Management: Maintain accurate and up-to-date client, contact, and opportunity information in Salesforce, ensuring data integrity for decision-making and reporting Skills Knowledge and Expertise Solid background in Communications, IT Account Management, or Contact Centre/Customer Experience technologies. Proven ability to sell into enterprise or strategic accounts, ideally within a services-led or technology environment. Experience working with complex sales cycles, long-term account plans, and multi-stakeholder engagements. Broad understanding of digital transformation, customer engagement platforms, cloud, AI, and managed service delivery. Strong commercial and financial acumen with a consultative approach to solution selling. Confident communicator, able to present technical solutions clearly to both technical and non-technical stakeholders. Strong interpersonal skills; comfortable influencing at senior levels and collaborating cross-functionally. High energy, proactive and target-driven with a customer-first mindset and entrepreneurial spirit. Exceptional written and verbal English communication skills. Strong capability with MS Office tools (Word, Excel, Outlook, PowerPoint) and Salesforce CRM. Technologies CRM systems (Salesforce required; knowledge of reporting and opportunity dashboards a plus). Contact Centre platforms (e.g. Genesys, NICE, Twilio, Five9, Avaya). Cloud infrastructure and platforms (e.g. AWS, Azure, Google Cloud Platform). Collaboration and communication tools (e.g. Microsoft Teams, Zoom). Business Intelligence and presentation tools (e.g. Power BI, Tableau). Exposure to CX, AI, Automation, and Digital technologies preferred. Qualifications Bachelor's degree in Business, Technology, or related field preferred. Equivalent experience in B2B technology sales or account management will be considered. Advanced understanding of commercial and contractual frameworks within enterprise accounts. Certifications Salesforce Administrator or equivalent CRM certification (preferred). Sales Methodology Certification (e.g. MEDDPICC, Challenger, SPIN Selling) advantageous. Relevant vendor certifications (e.g. Genesys, NICE, AWS, Azure) beneficial. Benefits This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company. Benefits may include: Pension Scheme Remote/Flexible work Life insurance Private health and dental care Cycle to work 28 days paid holiday a year- (this includes three Sabio days) LinkedIn Learning Plus many more! (Benefits are dependant on your base location.) The Small Print Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.
Legal Administrator - ID Verification Leicester Full-Time Permanent £23,901.08 per annum Are you a strong communicator? Do you have experience working in a customer facing environment? Good attention to detail? We have the perfect role for you at our purpose built, modern site in the Grove Park area of Leicester. Join us as a Legal Administratorat the largest Independent Conveyancing and Property Services group in the UK THE JOB You will be working within a high-volume residential conveyancing support centreenvironment, dealing with the verification of client ID documentation as part of the legal process in conveyancing.This is a full time role working 37.5 hours per week on a permanent basis WHAT YOU'LL BE DOING AS A LEGAL ADMINISTRATOR In this specific part of our service centre function, you willbe tasked with using our in house systems and following a set process to check the validity of ID documents. In order to succeed in this role, you'll need excellent attention to detailskills and fantastic administration capabilities Duties include: Legal administration Client ID verification Scanning and processing documents Providing updates to other departments Achievement of SLA's REQUIREMENTS FOR THE ROLE OF LEGAL ADMINISTRATOR Must be within commutable distance of Leicester. We're based in Enderby! A background in customer service or a willingness to learn Confident IT user Available to work shift patterns 8am-8pm Monday to Friday, 9am-4pm Saturday and 10am-3pm Sunday on a permanent basis. Benefits of Working at Simplify Competitive Salary Site based role in a modern, accessible location 25 Days Holiday (plus 8 Public Holidays) Pension Scheme & Life Assurance Buy/Sell Holiday Option Enhanced Maternity, Paternity & Adoption Pay Employee Assistance Programme Free Conveyancing Services ️ Retail Discounts , plus much more! Our Commitment to Diversity At Simplify, we believe that diversity enhances our business , enriches our workplace, and drives innovation. We're committed to creating an inclusive environment and encourage applicants from all backgrounds to apply, regardless of age, gender, ethnicity, religion, disability, or sexual orientation. Ready to lead with purpose? Apply today and help us continue simplifying the home-moving experience for thousands across the UK.
Jun 27, 2025
Full time
Legal Administrator - ID Verification Leicester Full-Time Permanent £23,901.08 per annum Are you a strong communicator? Do you have experience working in a customer facing environment? Good attention to detail? We have the perfect role for you at our purpose built, modern site in the Grove Park area of Leicester. Join us as a Legal Administratorat the largest Independent Conveyancing and Property Services group in the UK THE JOB You will be working within a high-volume residential conveyancing support centreenvironment, dealing with the verification of client ID documentation as part of the legal process in conveyancing.This is a full time role working 37.5 hours per week on a permanent basis WHAT YOU'LL BE DOING AS A LEGAL ADMINISTRATOR In this specific part of our service centre function, you willbe tasked with using our in house systems and following a set process to check the validity of ID documents. In order to succeed in this role, you'll need excellent attention to detailskills and fantastic administration capabilities Duties include: Legal administration Client ID verification Scanning and processing documents Providing updates to other departments Achievement of SLA's REQUIREMENTS FOR THE ROLE OF LEGAL ADMINISTRATOR Must be within commutable distance of Leicester. We're based in Enderby! A background in customer service or a willingness to learn Confident IT user Available to work shift patterns 8am-8pm Monday to Friday, 9am-4pm Saturday and 10am-3pm Sunday on a permanent basis. Benefits of Working at Simplify Competitive Salary Site based role in a modern, accessible location 25 Days Holiday (plus 8 Public Holidays) Pension Scheme & Life Assurance Buy/Sell Holiday Option Enhanced Maternity, Paternity & Adoption Pay Employee Assistance Programme Free Conveyancing Services ️ Retail Discounts , plus much more! Our Commitment to Diversity At Simplify, we believe that diversity enhances our business , enriches our workplace, and drives innovation. We're committed to creating an inclusive environment and encourage applicants from all backgrounds to apply, regardless of age, gender, ethnicity, religion, disability, or sexual orientation. Ready to lead with purpose? Apply today and help us continue simplifying the home-moving experience for thousands across the UK.
CEO Executive Assistant - 12 Month FTC page is loaded CEO Executive Assistant - 12 Month FTC Solicitar remote type On-site locations London, GBR time type Full time posted on Publicado ayer job requisition id REQ431065 JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Location - London 12 Month - Fixed Term, Maternity Cover contract. Essential Duties and Responsibilities Diary Management: Full diary management for the EMEA Work Dynamics CEO. Working across multiple time zones, ensuring a proactive/ forward planning approach to enable preparation and travel time is considered. Proactively anticipate scheduling conflicts and coordinate with internal and external stakeholders to resolve efficiently and in a timely manner. Schedule internal and external meetings, liaising with internal and external stakeholders working on your own initiative and taking a proactive approach to ensure meetings are scheduled in line with the Directors priorities and key clients. Proactive and forward-thinking approach in ensuring current and future meetings have locations/JLL rooms for meetings and breakfast/lunch/dinner engagements. Building strong working relationships with EA's across JLL and client offices Inbox Management: Regularly monitor and review the designated inboxes, implementing an inbox management system to promptly attend to incoming emails, prioritising urgent messages, and flagging and drafting responses for those requiring immediate attention Maintain a well organised inbox by creating and managing folders, tags, and filters to categorise emails based on topics, urgency, and priority. Implement effective email filing systems to ensure easy retrieval and reference. Assess the urgency and importance of each email, categorising them accordingly and routing them to the appropriate parties for response or action. Identify emails that require the direct attention of the CEO or CEO office and escalate accordingly. Respond to incoming emails on behalf of the CEO as directed, drafting replies that are clear, concise and professional. Collaborate with internal stakeholders to gather relevant information and input for email responses, seeking necessary approvals and clarifications. Facilitate effective communication between Senior Directors and other team members. Travel Management Arrange and book travel, accommodation, and detailed itineraries. Ensure the travel plans align with meeting schedules and objectives. Ascertain finding the most cost effective and sustainable options, in line with JLL T&E policy to ensure the most cost effective and sustainable travel is booked, where possible. Team Management Build a best in class EA network across EMEA Work Dynamics which is connected into the wider JLL business Supports career plans and identifying learning and development opportunities Provides resource management to appropriate cover for any absences so business needs are always met Communication Coordination Work closely with the Chief of Staff and comms team to ensure effective communication across the business. Supports the planning of all board meetings, extended leadership team meetings and townhalls Ensures any scripts for the CEO are available in advance and preparation time for the CEO is in the diary Meeting and Events Coordination Plan, organise and schedule all CEO led meetings, including booking of meeting rooms, preparing meeting agendas, collating relevant documents and pipelines, coordinating meeting logistics, and taking and distributing minutes. Follow up on action items and ensure their timely completion. Support organising team events, obtaining relevant approvals, and seeking cost effective options. Maintain a list of attendees and final costs etc. Ensures events run smoothly. Expenses & Invoices: Implement the JLL T&E process by ensuring receipts are obtained and submitted on a timely basis, be link point between expenses processing hub and relevant teams and help resolve queries raised by the T&E team. Review and authorise expenses on behalf of the CEO, raising necessary queries with stakeholders. Approves invoices inline with the DoA process Document production: Formatting and processing documents to be sent to clients and preparing high quality slide decks for board meetings and department wide review meetings using Word and PowerPoint Developing and maintaining effective working relationships with clients and colleagues, in particular other assistants to senior JLL staff across the business. Discreet handling of sensitive and confidential information. Proactively contribute and work collaboratively with other Business Support Administrators to provide effective cover when required to ensure senior teams have suitable support. You may be required to undertake other duties from time to time as we may reasonably require. General team support including: Proactively carrying out administrative tasks for on-boarding and leavers, working closely with IT, onsite facilities teams, and HR for effective setting up of IT (equipment & systems), security access, lockers, and support on using JLL systems and applications Monitor business support issues such as IT tickets, HR queries, mandatory training completion etc. General office duties including maintaining accurate electronic filing, archiving, document scanning, post, and courier, etc. Skills & Experience Experience as EA senior leaders Experience in leading, managing and transforming teams Experience with large multinational corporate environment Experience with fast paced, ever-changing environment Excellent verbal and written communication skills Ability to work independently with minimal supervision Ability to prioritise and remain calm under pressure Proficient knowledge of technology / IT applications i.e., Word, Excel, PowerPoint, Teams, SharePoint Understands and appreciates the importance of using discretion and keeping confidentiality Uses appropriate judgement when responding to the needs of senior level executives both internally and externally. Always proactive, flexible, taking initiative and actions. Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Activate your Personal JLL Job Alerts Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each ofusunique. We help ourpeople thrive, grow meaningful careersand find a place where they belong.Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information . click apply for full job details
Jun 27, 2025
Full time
CEO Executive Assistant - 12 Month FTC page is loaded CEO Executive Assistant - 12 Month FTC Solicitar remote type On-site locations London, GBR time type Full time posted on Publicado ayer job requisition id REQ431065 JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Location - London 12 Month - Fixed Term, Maternity Cover contract. Essential Duties and Responsibilities Diary Management: Full diary management for the EMEA Work Dynamics CEO. Working across multiple time zones, ensuring a proactive/ forward planning approach to enable preparation and travel time is considered. Proactively anticipate scheduling conflicts and coordinate with internal and external stakeholders to resolve efficiently and in a timely manner. Schedule internal and external meetings, liaising with internal and external stakeholders working on your own initiative and taking a proactive approach to ensure meetings are scheduled in line with the Directors priorities and key clients. Proactive and forward-thinking approach in ensuring current and future meetings have locations/JLL rooms for meetings and breakfast/lunch/dinner engagements. Building strong working relationships with EA's across JLL and client offices Inbox Management: Regularly monitor and review the designated inboxes, implementing an inbox management system to promptly attend to incoming emails, prioritising urgent messages, and flagging and drafting responses for those requiring immediate attention Maintain a well organised inbox by creating and managing folders, tags, and filters to categorise emails based on topics, urgency, and priority. Implement effective email filing systems to ensure easy retrieval and reference. Assess the urgency and importance of each email, categorising them accordingly and routing them to the appropriate parties for response or action. Identify emails that require the direct attention of the CEO or CEO office and escalate accordingly. Respond to incoming emails on behalf of the CEO as directed, drafting replies that are clear, concise and professional. Collaborate with internal stakeholders to gather relevant information and input for email responses, seeking necessary approvals and clarifications. Facilitate effective communication between Senior Directors and other team members. Travel Management Arrange and book travel, accommodation, and detailed itineraries. Ensure the travel plans align with meeting schedules and objectives. Ascertain finding the most cost effective and sustainable options, in line with JLL T&E policy to ensure the most cost effective and sustainable travel is booked, where possible. Team Management Build a best in class EA network across EMEA Work Dynamics which is connected into the wider JLL business Supports career plans and identifying learning and development opportunities Provides resource management to appropriate cover for any absences so business needs are always met Communication Coordination Work closely with the Chief of Staff and comms team to ensure effective communication across the business. Supports the planning of all board meetings, extended leadership team meetings and townhalls Ensures any scripts for the CEO are available in advance and preparation time for the CEO is in the diary Meeting and Events Coordination Plan, organise and schedule all CEO led meetings, including booking of meeting rooms, preparing meeting agendas, collating relevant documents and pipelines, coordinating meeting logistics, and taking and distributing minutes. Follow up on action items and ensure their timely completion. Support organising team events, obtaining relevant approvals, and seeking cost effective options. Maintain a list of attendees and final costs etc. Ensures events run smoothly. Expenses & Invoices: Implement the JLL T&E process by ensuring receipts are obtained and submitted on a timely basis, be link point between expenses processing hub and relevant teams and help resolve queries raised by the T&E team. Review and authorise expenses on behalf of the CEO, raising necessary queries with stakeholders. Approves invoices inline with the DoA process Document production: Formatting and processing documents to be sent to clients and preparing high quality slide decks for board meetings and department wide review meetings using Word and PowerPoint Developing and maintaining effective working relationships with clients and colleagues, in particular other assistants to senior JLL staff across the business. Discreet handling of sensitive and confidential information. Proactively contribute and work collaboratively with other Business Support Administrators to provide effective cover when required to ensure senior teams have suitable support. You may be required to undertake other duties from time to time as we may reasonably require. General team support including: Proactively carrying out administrative tasks for on-boarding and leavers, working closely with IT, onsite facilities teams, and HR for effective setting up of IT (equipment & systems), security access, lockers, and support on using JLL systems and applications Monitor business support issues such as IT tickets, HR queries, mandatory training completion etc. General office duties including maintaining accurate electronic filing, archiving, document scanning, post, and courier, etc. Skills & Experience Experience as EA senior leaders Experience in leading, managing and transforming teams Experience with large multinational corporate environment Experience with fast paced, ever-changing environment Excellent verbal and written communication skills Ability to work independently with minimal supervision Ability to prioritise and remain calm under pressure Proficient knowledge of technology / IT applications i.e., Word, Excel, PowerPoint, Teams, SharePoint Understands and appreciates the importance of using discretion and keeping confidentiality Uses appropriate judgement when responding to the needs of senior level executives both internally and externally. Always proactive, flexible, taking initiative and actions. Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Activate your Personal JLL Job Alerts Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each ofusunique. We help ourpeople thrive, grow meaningful careersand find a place where they belong.Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information . click apply for full job details
